2-9950
900MHz 32-Channel CordlessTelephone
with Digital Messaging System
User’s Guide
We bring good things to life.
INTERFERENCE INFORMATION
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference; and (2) This device must accept
any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio communica-
tions. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
•
•
•
•
Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is
“receiving” the interference).
Reorient or relocate and increase the separation between the telecommunications equipment
and receiving antenna.
Connect the telecommunications equipment into an outlet on a circuit different from that to
which the receiving antenna is connected.
Consult the dealer or an experienced radio/TV technician for help.
If these measures do not eliminate the interference, please consult your dealer or an experi-
enced radio/television technician for additional suggestions. Also, the Federal Communica-
tions Commission has prepared a helpful booklet, “How To Identify and Resolve Radio/TV
Interference Problems.” This booklet is available from the U.S. Government Printing Office,
Washington, D.C. 20402. Please specify stock number 004-000-00345-4 when ordering copies.
HEARING AID COMPATIBILITY
This telephone system meets FCC standards for Hearing Aid Compatibility.
NOTE: Digital Security System
When you place the handset in the base, the unit verifies its security
code which prevents false ringing from other cordless telephones. After
a power outage or battery replacement, you should place the handset in
the base for about 20 seconds to reset the code.
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
THE LIGHTNING
FLASH AND ARROW-
HEAD WITHIN THE
CAUTION: TO REDUCE THE THE EXCLAMATION
RISK OF ELECTRIC SHOCK, POINT WITHIN THE
DO NOT REMOVE COVER T R I A N G L E I S
A
TRIANGLE IS
A
WARNING
SIGN
( O R B A C K ) . N O U S E R -
SERVICEABLE PARTS IN-
SIDE. REFER SERVICING
T O Q U A L I F I E D S E R V I C E
PERSONNEL.
WA R N I N G S I G N
ALERTING YOU OF
ALERTING YOU OF
I
M
P
O
R
T
A
N
T
WARNING: TO PREVENT FIRE
OR ELECTRICAL SHOCK HAZARD,
DO NOT EXPOSE THIS PRODUCT
TO RAIN OR MOISTURE.
"
D
A
N
G
E
R
O
U
S
I N S T R U C T I O N S
A C C O M PA N Y I N G
T H E P R O D U C T.
VOLTAGE" INSIDE
THE PRODUCT.
SEE MARKING ON BOTTOM / BACK OF PRODUCT
3
INTRODUCTION
Your GE 900 MHz Cordless Telephone is designed to give you flexibility in use and
high quality performance. To get the most from your new cordless telephone, we
suggest that you take a few minutes right now to read through this instruction
manual.
TABLE OF CONTENTS
HELP ............................................ 18
REMOTE ACCESS ............................ 19
ANSWERING INCOMING CALLS DURING
PLAYBACK .................................. 19
THE MEMORY FEATURE ....................... 20
STORING A NUMBER IN MEMORY ... 20
STORING A PAUSE IN MEMORY ..... 20
STORING A REDIAL NUMBER ........... 20
CHANGING A STORED NUMBER ...... 21
DIALING A STORED NUMBER ......... 21
CHAIN DIALING FROM MEMORY ..... 22
DIGITAL ANSWERING BASICS ................ 23
POWER ON/OFF ............................. 23
STATUS CHECK ............................... 23
RECORDING OUTGOING
FCC REGISTRATION INFORMATION .... 2
INTERFERENCE INFORMATION ............ 3
HEARING AID COMPATIBILITY ........... 3
INTRODUCTION .................................. 4
GETTING STARTED ................................ 5
BEFORE YOU BEGIN .......................... 5
MODULAR JACK REQUIREMENTS ...... 5
DESKTOP INSTALLATION...................... 6
WALL MOUNT INSTALLATION .............. 7
SETUP ............................................ 8
SETTING DAY AND TIME .................... 8
TO CHECK DAY AND TIME ................ 9
BASE RINGER ON/OFF ...................... 9
SETTING NUMBER OF RINGS ............. 10
SETTING REMOTE ACCESS CODE ....... 10
INDICATORS ........................................ 12
BASE UNIT .................................... 12
HANDSET....................................... 12
CORDLESS PHONE BASICS .................... 13
MAKING A CALL ............................. 13
IN USE INDICATOR ....................... 13
REDIAL ...................................... 13
RECEIVING A CALL .......................... 13
FLASH ....................................... 13
VOLUME SWITCH ......................... 14
RING/PWR SWITCH ....................... 14
SELECTING A RING SOUND ............... 15
MUTE BUTTON ............................... 15
TEMPORARY TONE .......................... 15
PAGING THE HANDSET ..................... 16
CHAN (CHANNEL) ............................ 16
PHONE RECORD .............................. 17
ROOM MONITOR ............................. 17
HANDSET CALL SCREENING .............. 18
ANNOUNCEMENTS ....................... 23
CHECKING ANNOUNCEMENTS (FROM
BASE ONLY)............................. 24
MEMO RECORDING ......................... 25
MESSAGE PLAYBACK ....................... 25
PAUSING PLAYBACK ..................... 26
CANCELING PLAYBACK .................. 26
REVIEWING MESSAGES ................. 26
SKIPPING MESSAGES ................... 26
ERASING MESSAGES ....................... 27
TO ERASE A SINGLE MESSAGE:........ 27
TO ERASE OLD MESSAGES:............. 27
REMOTE OPERATIONS .......................... 28
CHANGING THE BATTERY ...................... 29
BATTERY SAFETY PRECAUTIONS ..... 29
TROUBLESHOOTING GUIDE ................... 30
GENERAL PRODUCT CARE .................... 32
CAUSES OF POOR RECEPTION ............... 32
SERVICE ............................................ 33
INDEX ............................................... 34
ACCESSORY ORDER FORM ................... 35
LIMITED WARRANTY ............................ 37
4
GETTING STARTED
Make sure your package includes the items shown here.
AC power adapter
IN USE CHARGE ANSWER
Base plate
IN USE REMOTE
RING
PAGE
M
E
S
S
A
G
E
FULL
TALK
REMOTE
HELP
PAUSE
MUTE
MESSAGE/MEMO
ABC
DEF
1
3
2
ANNOUNCE
ERASE
STOP
GHI
JKL
MNO
ANNOUNCE
MENU
ERASE
STOP
4
5
6
ROOM
NEW MSG
ON/OFF
PQRS
TUV
WXYZ
7
8
9
TIME
SET
ANSWER
ON/OFF
MEMO
TONE
OPER
0
#
*
PAGE
REDIAL
CHAN
FLASH
MEM
ON OFF–RING
RING
PWR ON OFF
BAT LOW
Short telephone
line cord
Telephone line cord
Base
Handset
BEFORE YOU BEGIN
MODULAR JACK REQUIREMENTS
You need an RJ11 type modular jack, which is the most
common type of phone jack and might look like the one
pictured here. If you don’t have a modular jack, call your
local phone company to find out how to get one installed.
INSTALLATION NOTE: Some cordless telephones operate at frequencies that
may cause interference to nearby TVs and VCRs. To minimize or prevent such
interference, the base of the cordless telephone should not be placed near or on
top of a TV or VCR. If interference continues, moving the cordless telephone
farther away from the TV or VCR will often reduce or eliminate the interference.
IMPORTANT: Because cordless phones operate on electricity, you should
have at least one phone in your home that isn’t cordless, in case the power in
your home goes out.
5
DESKTOP INSTALLATION
3
2
1
1. Make sure base plate is securely
fastened.
NOTE: Use only the Thomson
5-2420 power supply that is
compatible with this unit. Using
other adapters may damage the
unit.
2. Plug the power supply cord into
the POWER 9V DC jack on the
base and into an AC outlet. The
LED indicators will all light up.
This is normal operation. The
LEDs will go out after about 30
seconds.
4
3. Place handset in the base to
charge for 12 hours. The
CHARGE/IN USE light (on the
base) comes on to indicate that
the battery is charging. If you
don’t charge the handset battery
properly (for 12 hours) when you
first set up the phone, perfor-
mance of the battery will be
compromised.
4. Plug the telephone line cord into the PHONE LINE jack on the base and
into a modular jack.
6
WALL MOUNT
INSTALLATION
1. Plug the power supply cord into
the POWER 9V DC jack on the
base and into an AC outlet. The
LED indicators will all light up.
This is normal operation. The
LEDs will go out after about 30
seconds.
1
2
Place handset in the base to charge
for 12 hours. The CHARGE/IN USE
light comes on to indicate that the
battery is charging. You must
charge the handset battery
continuously (without using the
phone) for 12 hours when you
set up the phone.
3
2. Flip the base plate and re-install
it by putting the tabs into the
slots on the top of the unit first,
and then snapping the bottom
tabs into place.
3. Remove the handset hook; turn it
upside down, and put it back in
the slot. You need to do this so
the handset doesn’t fall out of the
base.
4
4. Plug the short telephone line
cord into the jack marked PHONE
LINE on the back of the unit and
plug the other end into a modu-
lar wall jack.
5
5. Slip the mounting holes over the
wall plate posts and slide the unit
down firmly into place. (Wall
plate not included.)
7
SETUP
1. Set the T/P switch to T for touch-
tone service, or P for pulse
Message Length
1
Max 1 min
Announce Only
T/P
-
+
(rotary) service. If you don’t know
which type of service you have,
check with the phone company.
3
2. Set RING switch to ON.
ON OFF–RING
CHAN
RING
PWR ON OFF
BAT LOW
3. Raise the base antenna.
4. Set message length switch to
desired setting.
TIME
SET
ANSWER
ON / OFF
MENU
SETTING DAY AND TIME
1. Hold TIME SET until the unit
announces a day of the week.
MESSAGE / MEMO
2. Press
days or
to advance through the
to reverse through
TIME
SET
ANSWER
ON / OFF
the days until the unit announces
the correct day of the week.
MENU
3. Press TIME SET to confirm your
choice.
MESSAGE / MEMO
The unit will announce the hour.
4. Press
hours or
to advance through the
to reverse through
TIME
SET
ANSWER
ON / OFF
the hours until the unit an-
nounces the correct hour of the
day.
MENU
Note: The prompts for “Setup” will cancel after
several seconds if no buttons are pressed.
8
5. Press TIME SET to confirm your
choice.
MESSAGE / MEMO
The unit will announce the
minute(s).
6. Press
to advance through the
to reverse
minutes or
through the minutes until the
unit announces the correct
minute (s) of the day.
TIME
SET
ANSWER
ON / OFF
MENU
MENU
7. Press TIME SET to confirm your
choice.
The unit will announce the set
day and time.
TIME
SET
ANSWER
ON / OFF
TO CHECK DAY AND TIME
Press TIME SET. The unit will
announce the day and time.
BASE RINGER ON/OFF
1. Press MENU and the unit will
announce the current ringer on/
off state.
TIME
SET
ANSWER
ON / OFF
MENU
2. Press
until the unit
announces the state you want:
on or off.
3. Press MENU to confirm your
choice and proceed to the next
setting.
9
SETTING NUMBER OF
RINGS
This feature allows you to set the
number of rings the answerer will
pick up after if no one answers the
phone. The default is set for four
rings.
TIME
SET
ANSWER
ON / OFF
MENU
1. While the ANSWER/MESSAGE
LED is flashing, press MENU and
the unit will announce the
MESSAGE / MEMO
current number of rings. If the
LED is steady, press MENU twice.
2. Press
or
to select: two
TIME
SET
ANSWER
ON / OFF
MENU
rings, two or four rings (toll
saver), four rings or six rings.
3. Press MENU.
The unit will confirm your selection.
TIME
SET
ANSWER
ON / OFF
MENU
SETTING REMOTE
ACCESS CODE
MESSAGE / MEMO
1. While the ANSWER/MESSAGE
LED is flashing, press MENU to
and the unit will announce the
remote access code. If the LED is
steady, press MENU 3 times.
2. Press
or
to choose the
first number of the code.
3. Press MENU to confirm your
choice.
Note: The prompts for “Setup” will cancel after
several seconds if no buttons are pressed.
10
4. Repeat Steps 2 and 3 for the
second and third numbers of the
code.
After you have chosen the third
number, the unit will announce the
new code for confirmation.
11
INDICATORS
BASE UNIT
HANDSET
IN USE REMOTE
REMOTE
TALK
IN USE CHARGE ANSWER
RING
PAGE
M E S S A G E FULL
IN USE
Off: handset is not engaged; phone
conversation is not muted
IN USE/RING
On (solid): handset is in use
Slow blink: mute is active
Off: handset is not in use
On (solid): handset is in use
Fast blink: incoming call
CHARGE/PAGE
Fast blink: channel change in progress;
base isringing/paging the handset
Burst blink: handset is trying to link
to base
Off: handset is not charging; page not
active
REMOTE
On (solid): the handset is charging
Off: answerer functions are not active
from the handset
Fast blink: the base is paging the
handset
On (solid): answerer is being used from
the handset
ANSWER/MESSAGE
Fast blink: answerer is recording the
conversation on handset
Off: answerer is off
On (solid): answerer is on but no
messages
BAT LOW
Slow blink: answerer on with messages
waiting
Off: handset battery is charged
Fast blink: answerer is performing a
remote or base function or may be
answering a call
Slow blink: handset battery needs to be
charged
FULL
Off: message memory is not yet full
ON OFF–RING
Fast blink: message memory is full or
has been lost
CHAN
RING
PWR ON OFF
BAT LOW
12
CORDLESS PHONE BASICS
MAKING A CALL
After initial set up, put handset in
the base for 12 hours to charge the
battery.
The only two things you need to
know to make a call are:
REMOTE
IN USE
•
Press the TALK button before
you dial.
REMOTE
REMOTE
TALK
TALK
REDIAL
•
Press TALK or place the handset
in the base to hang up.
IN USE INDICATOR
REMOTE
IN USE
You know the phone is on when
you see the IN USE indicator on the
handset light.
REDIAL
Press the TALK button, then press
the button to redial the last number
you called (up to 31 digits).
FLASH
MEM
RECEIVING A CALL
To answer a call when the handset
is out of the base, you must press
the TALK button before you can
talk.
REMOTE
IN USE
REMOTE
TALK
FLASH
REDIAL
FLASH
MEM
Use the FLASH button to activate
custom calling services such as call
13
waiting or call transfer, which are
available through your local phone
company.
TIP: If you press the TALK button
to activate custom calling services
such as call waiting, you’ll hang up
the phone. Press FLASH instead.
VOLUME SWITCH
Controls the volume of the
handset's earpiece.
volume
IN USE REMOTE
REMOTE
HELP
TALK
PAUSE
MUTE
ABC
DEF
1
2
3
ANNOUNCE
ERASE
STOP
JKL
MNO
GHI
4
6
5
RING/PWR SWITCH
ROOM
NEW MSG
ON/OFF
PQRS
TUV
WXYZ
9
7
8
MEMO
This is a 3-position switch that
controls the ringer and handset
power.
TONE
OPER
#
0
*
REDIAL
CHAN
FLASH
MEM
ON OFF–RING
RING
PWR ON OFF
BAT LOW
When you move the switch to the
left, the power is on and the ringer
is on.
ON OFF–RING
CHAN
When you move the switch to the
middle position, the power is on,
but the ringer is off.
RING
PWR ON OFF
BAT LOW
When you move the switch to the
far right, the power is off and the
ringer is off which saves battery
power. You must turn PWR to ON
(by sliding the switch to the middle
or left position) in order to make
calls or receive calls.
14
SELECTING A RING
SOUND
You can choose between two
different ring sounds. To choose the
first ring sound:
1. Press RING.
2. Press 1.
3. Press RING.
ON OFF–RING
CHAN
RING
To choose the second ring sound:
1. Press RING.
PWR ON OFF
BAT LOW
2. Press 2.
3. Press RING.
To check your current ring sound
selection, press RING, press 3, and
press RING again.
MUTE BUTTON
Use the MUTE button to interrupt a
phone conversation to talk privately
with someone else in the room.
PAUSE
CHAN
HELP
MUTE
ON OFF–RING
1. Press MUTE to activate mute
feature (the IN USE light blinks).
RING
PWR ON OFF
2. Press MUTE again to turn it off.
BAT LOW
TEMPORARY TONE
This feature lets users with pulse
(rotary) service access touch-tone
services offered by banks, credit
card companies, etc., by pressing
the TONE button to temporarily
15
make the phone touch-tone com-
patible. To get information about
your bank account, for example,
you would:
1. Press the TALK button.
REMOTE
IN USE
REMOTE
TALK
2. Call the bank’s information line.
3. Press the TONE button after your
call is answered.
MEMO
OPER
TONE
4. Follow the voice instructions to
complete your transaction.
#
0
*
5. Hang up when finished. The
phone returns to pulse (rotary)
service.
PAGING THE HANDSET
Press the PAGE button on the base
to locate a misplaced handset.
When you press the PAGE button,
the handset beeps. Press and
release for a short sequence, hold
down for longer sequences. Press
the TALK button when you locate
the handset. Remember that the
ringer must be ON in order for the
handset to ring.
TIME
SET
ANSWER
ON / OFF
MENU
PAGE
CHAN (CHANNEL)
ON OFF–RING
CHAN
RING
If you ever experience any interfer-
ence or don’t have clear voice
quality, press the CHAN button on
the handset to advance to another
channel.
PWR ON OFF
BAT LOW
16
PHONE RECORD
This feature allows you to record
your phone conversation.
IN USE REMOTE
REMOTE
TALK
MEMO
1. Press REMOTE.
OPER
TONE
#
0
*
The REMOTE indicator will light.
2. Press TONE*.
The base unit will record the
conversation. The ANSWER/
MESSAGE indicator will blink
rapidly while recording.
IN USE CHARGE ANSWER
RING
PAGE M E S S A G E FULL
3. Press STOP when you want to
finish recording.
ANNOUNCE
STOP
MNO
ERASE
JKL
GHI
6
4
5
4. Press REMOTE to return the
messaging system to Standby
mode.
IN USE REMOTE
REMOTE
TALK
REMOTE ACCESS
1. To access answerer functions
through the handset, press
REMOTE.
The answerer will report a status
check (the number of messages,
how many are new, etc.) and then
emit a ready tone.
REMOTE
IN USE
REMOTE
TALK
2. Enter a remote command (found
under HELP on page 18 or
Remote Operations on page 29).
After each command is completed,
the answerer will emit a ready tone
and await the next command.
3. Press REMOTE or TALK to end
the remote operation.
17
ROOM MONITOR
This feature allows you to hear what is
going on in the room in which the
base unit is installed.
ROOM
PQRS
NEW MSG
ON/OFF
WXYZ
TUV
9
7
8
1. Press REMOTE.
2. Press ROOM.
ANNOUNCE
STOP
MNO
ERASE
The microphone on the base unit will
activate for 60 seconds.
JKL
GHI
6
4
5
3. Press STOP to turn the microphone
off.
This feature will automatically shut off
if a remote command is
entered.Handset Call Screening
You can hear outgoing or incoming
messages through the handset by
pressing REMOTE.
If you want to answer the call, press
TALK. The unit will stop recording at
the base and connect the call to the
handset.
HANDSET CALL SCREENING
REMOTE
REMOTE
IN USE
REMOTE
REMOTE
TALK
TALK
You can hear outgoing or incoming
messages through the handset by
pressing REMOTE.
IN USE
If you want to answer the call, press
TALK. The unit will stop recording at
the base and connect the call to the
handset.
18
HELP
Press HELP.
PAUSE
HELP
MUTE
The unit responds with a status
report of the answerer (whether it is
on or off), the number of messages
and how many are new, the day
and time and reviews a help menu:
New Messages
Rewind
press 8
press 1
press 2
press 3
press 4
press 5
press 6
press 7
press 9
press *
press 0
press #
Play or Pause
Fast Forward
Announcement
Erase
Stop
Room Monitor
On or Off
Phone Record
Memo
Help
All these functions are available
from a remote phone, such as a pay
phone, except Phone Record. See
Remote Operations.
REMOTE
IN USE
ANSWERING INCOMING
REMOTE
TALK
CALLS DURING PLAYBACK
If a call comes in while you are
accessing the answerer through the
handset, press TALK.
The unit will stop message play-
back and connect the call.
19
THE MEMORY FEATURE
Store up to 10 numbers in memory
for quick dialing.
STORING A NUMBER IN MEMORY
The phone must be OFF (PWR
button ON, but no dial tone).
1. Press the MEM button
2. Dial the number (up to 24 digits
including digits or pauses).
REDIAL
FLASH
MEM
3. Press MEM.
4. Press any number key (0-9) to
store the phone number in that
memory location.
STORING A PAUSE IN MEMORY
Use the PAUSE button to insert a
pause when a delay is needed in
the dialing sequence (for example,
when you must dial a 9 to get an
outside line or when you must
enter codes to access your bank’s
information line).
NOTE: Each pause counts as one
digit in memory storage. If you need a
longer pause, press the PAUSE button
more times.
STORING A REDIAL NUMBER
The phone must be off (PWR button
ON, but no dial tone).
REDIAL
FLASH
MEM
1. Press MEM.
2. Press REDIAL.
3. Press MEM.
20
4. Press any number key (0-9) to
store the phone number in that
memory location.
CHANGING A STORED NUMBER
Use the same procedure to change
a stored number as you do to store
a number— you’re just overwriting
the phone number stored in that
memory location.
DIALING A STORED NUMBER
1. Press the TALK button to get a
dial tone.
REMOTE
IN USE
REMOTE
MEM
TALK
2. Press MEM and then press the
number for that memory loca-
tion.
REDIAL
FLASH
21
CHAIN DIALING FROM MEMORY
Use this feature to make calls which require a sequence of numbers, for
instance if you use a calling card for a frequently called long distance
number. Basically, you dial each part of the sequence from memory. The
following example shows how you can use chain dialing to make a call
through a long distance service:
The Number For
Memory Location
Long distance access number
Authorization code
Frequently called long distance number
7
8
9
1. Press the TALK button to get a
dial tone.
REMOTE
IN USE
REMOTE
TALK
2. Press the MEM button and then
press 7.
3. When you hear the access tone,
press MEM and then press 8.
REDIAL
FLASH
MEM
4. At the next access tone, press
MEM and then 9.
22
DIGITAL ANSWERING BASICS
All function are also available through the handset unless otherwise noted. Handset
button names, if they differ from the base unit, are located in (parentheses) after the
base unit button name. Press the REMOTE button on the handset to enter REMOTE
mode.
POWER ON/OFF
Hold ON/OFF.
TIME
SET
ANSWER
ON / OFF
MENU
The unit will respond with the
current on/off state (see below).
PAGE
Hold the ON/OFF button to change
the status you want.
If no outgoing announcement has
been recorded, the unit will say
“you have no announcement.”
TIME
SET
ANSWER
ON / OFF
STATUS CHECK
Press ON/OFF (REMOTE) to check
the status of the answerer.
MENU
The unit will prompt you with the
ANSWER ON/OFF state, the number
of messages, if any, and how many
are new.
RECORDING OUTGOING
ANNOUNCEMENTS
ANNOUNCE
ERASE
STOP
1. Set the Message Length switch
on the base to Max, 1 min, or
Announce Only.
2. Set the Volume control on the
base to its midpoint.
23
3. Hold ANNOUNCE.
The ANSWER/MESSAGE indicator
will turn off and then begin to blink
rapidly.
4. The unit will prompt you with
“record announcement” or
ANNOUNCE
ERASE
STOP
“record announce only,” depend-
ing on your choice in Step 1.
5. The unit will prompt you with a
tone.
6. Begin speaking your announce-
ment in the microphone.
The unit will allow an announce-
ment of 60 seconds or less.
7. Press STOP when you have
finished your announcement.
ANNOUNCE
ERASE
STOP
The ANSWER/MESSAGE indicator
will stop blinking, the unit will play
back your announcement for
confirmation and then emit a ready
tone.
CHECKING ANNOUNCEMENTS
(FROM BASE ONLY)
1. Set the Message Length switch
on the base to Max, 1 min, or
Announce Only.
2. Press ANNOUNCE.
The unit will replay the outgoing
announcement and then emit a
ready tone.
24
MEMO RECORDING
1. Hold MESSAGE/MEMO (MEMO).
The ANSWER/MESSAGE indicator
will turn off and then begin to blink
rapidly.
2. The unit will prompt you to
“record memo” and you will
hear a tone.
MESSAGE / MEMO
3. Speak your memo into the
microphone.
4. Press STOP when you are
finished.
The ANSWER/MESSAGE indicator
will stop blinking and the unit will
emit a ready tone.
ANNOUNCE
ERASE
STOP
MESSAGE PLAYBACK
If the ANSWER/MESSAGE indicator
is blinking, you have messages. It
blinks once for each message
stored.
Press MESSAGE/MEMO (
).
MESSAGE / MEMO
If you have no messages, the unit
will prompt you with “you have no
messages.”
If you have messages, the unit will
state the number of messages, then
play each message, telling you the
message number, and the time and
day of its receipt.
25
At the end of each message, the unit
gives the date and time stamp. At the
end of all the messages, the unit
announces “end of messages.”
PAUSING PLAYBACK
1. During playback, press
MESSAGE/MEMO (
).
The unit will suspend playback for 60
seconds.
MESSAGE / MEMO
2. Press MESSAGE/MEMO again to
begin playback at the point at
which it was paused.
During remote dial up, if pause is not
resumed after 60 seconds, playback
does not resume.
CANCELING PLAYBACK
ANNOUNCE
ERASE
STOP
During playback, press STOP.
The unit will emit a tone and return
to Standby mode.
REVIEWING MESSAGES
During playback, press
MESSAGE / MEMO
to rewind
to the beginning of the current
message or hold(on base only) to
skip back to previous messages.
Playback will begin at the start of the
message you chose and include the
message number.
MESSAGE / MEMO
SKIPPING MESSAGES
During playback, press
to
advance to the next message or hold
26
(on base only) to advance through
multiple messages.
Playback will begin at the start of
the message you chose and include
the message number.
ANNOUNCE
ANNOUNCE
ERASE
ERASE
STOP
STOP
ERASING MESSAGES
TO ERASE A SINGLE MESSAGE:
During playback, press ERASE.
The unit will prompt you with
“erase message --” followed by the
message number.
To cancel the erasure, press STOP
within 4 seconds and the unit will
announce “message saved.”
Otherwise, the unit will announce
“message erased” and then resume
playback of the next message.
ANNOUNCE
ANNOUNCE
ERASE
STOP
STOP
TO ERASE OLD MESSAGES:
While the unit is in Standby mode,
hold ERASE.
If you only have new messages, the
unit will remind you with “new
messages only.”
If old messages do exist, the unit
will prompt you with “erase old
messages.”
To cancel the erasure, press STOP
within 4 seconds and the unit will
announce “old messages saved”.
Otherwise, the unit will announce
“old messages erased”.
27
REMOTE OPERATIONS
1. Call the number to which the
answerer is installed.
2-9950
Messaging Operations
Remote Digital
The answerer will pick up after the
set number of rings.
1. Dial phone number of the
answerer.
2. Press the # key to enter
the Remote Access mode.
2. Wait for the announcement to
end or press 6 to bypass the
announcement.
3. Enter 3-digit security code.
3. Enter the correct three-digit
security access code.
The answerer will accept three
attempts to enter the correct
security access code before discon-
necting the call.
4. Enter touch-tone com-
mand.
5. Hang up.
If in Announce Only mode and the
correct security access code is not
entered within 8 seconds, the
Press:
To:
answerer will disconnect the call.
After the correct code has been
entered, the answerer provides a
status check and then emits a ready
tone.
Play new messages
Rewind
press 8
press 1
press 2
press 3
press 4
press 5
press 6
press 7
press 9
press 0
press #
Play or Pause
Fast Forward
Record announcement
Erase
5. Enter a remote command.
After each operation is completed,
the answerer will emit a ready tone.
Stop
Room Monitor
On or Off
6. When you are finished with
remote operations, hang up the
phone.
Cut out the cards to the right and carry them
with you for quick reference of remote
operation commands.
Memo
Help
28
CHANGING THE BATTERY
Make sure RING/POWER switch is
OFF before you replace battery.
1. Remove the battery compartment
door.
2. Disconnect the cord attached to
the battery pack and remove the
battery pack from the handset.
3. Insert the new battery pack and
connect the cord into the jack
inside the handset.
4. Put the battery compartment door
back on.
5. Place handset in the base to
charge. If you don’t charge the
handset battery properly (for
12 hours) when you first set
up the phone and/or when you
install a new battery pack, the
battery’s long-term perfor-
mance will be compromised.
IMPORTANT NOTE: Periodi-
cally swap the base and
handset batteries. This will
ensure a longer battery life.
NOTE: The RBRC seal on the battery
used in your
BATTERY SAFETY PRECAUTIONS
Thomson
Consumer
Electronics product
indicates that we
are participating in
a program to
collect and recycle
Nickel Cadmium batteries throughout
the United States. Please call 1-800-8-
BATTERY for information or contact
your local recycling center.
•
Don’t disassemble, mutilate,
puncture, wet, or dispose of
battery in fire. Like other batteries
of this type, if it is burned or
punctured, it could release toxic
materials which can cause injury.
Ni-Cd
•
Keep batteries out of the reach of
children.
29
TROUBLESHOOTING GUIDE
In case of difficulty, please check the following Troubleshooting Guide
before seeking service.
Problem
Solution
No dial tone
• Check installation:
— Is the base power cord connected to a working outlet?
— Is TALK light on?
— Is the telephone line cord connected to the base unit and
the wall jack?
• Disconnect the base from the wall jack and connect another
phone to the same jack. If there is no dial tone in the second
phone, the problem might be your wiring or local service.
• Is the handset out of the base unit’s range? Move closer to
the base unit.
• Make sure the battery is properly charged (12 hours).
• Is the battery pack installed correctly?
• Make sure the RING/PWR switch on the handset is turned to
ON.
• If the phone still does not work, turn off the handset and
disconnect the power cord. Wait ten seconds, Then turn the
handset back on, put the handset in the cradle, and reconnect
the power cord.
•
Make sure base plate is securely fastened.
Dial tone is OK, but
can’t dial out
• Make sure the T/P switch on the base is set
correctly.
Handset does not ring
• Make sure the RING/PWR switch on the handset is turned to
ON (the far left position).
• You may have too many extension phones on your line. Try
unplugging some phones.
• See solutions for “No dial tone.”
Cannot hear phone
conversation
• Set the volume control on side of handset to HI.
You experience static,
noise, or fading in
and out
• Change channels.
• Is handset out of range? Move closer to the base.
• Does the base need to be relocated?
• Charge handset battery.
• Make sure base is not plugged into an outlet with another
household appliance.
30
Problem
Solution
Cannot hear the
Page alert tone
• Set the RING/PWR switch on the handset to ON (the far left
position).
Range is shorter
than normal
• Press the CHAN button during the conversation to select a
new channel.
• Position the base antenna upward.
Battery will not hold a
charge or is fully charged
and the BAT LOW lights
• Be sure you are sufficiently charging the battery. When the
battery has been charged for 12 hours, you can expect
approximately 4 hours of talk time.
• Check to be sure battery contacts on both the handset and
the base are making contact and are clean; free of dirt or lint.
• When the handset is placed in the base, check that the base
CHARGE light is on.
BAT LOW light stays on
• Place handset in base for 10 seconds to reset the phone. If
that doesn’t work, charge battery for 12 hours.
Memory Dialing
doesn’t work
• Did you program the memory location keys correctly?
• Did you follow proper dialing sequence?
• Make sure T/P switch is correctly set.
Unit locks up
• If the unit doesn’t work, turn the power switch on the handset
off. Hold down digit 8 simultaneously and then turn the
power switch on. Put the handset back on the base and press
the PAGE button until you hear a beep.
• If a power outage occurs while the handset is away from the
base, the handset must be returned to the base when the
power returns.
• If the handset power is turned on but won’t operate and the
IN USE and REMOTE indicators blink slowly in unison, place
handset in the base and press PAGE for two seconds. You
will hear a tone and the phone will reset and be ready for
use.
No link between base
and handset.
ID code between handset and base could be lost. Follow
these instructions: Make sure power switch on the handset is
OFF. Turn the power switch ON while holding down digit 8
simultaneously. Put the handset down on the base. Press
“PAGE” button until beep sound is heard. Beep sound
indicates that ID code is correctly restored.
31
GENERAL PRODUCT CARE
To keep your telephone working and looking good, follow
these guidelines:
•
Avoid putting the phone near heating appliances and devices that
generate electrical noise (for example, motors or fluorescent lamps).
DO NOT expose to direct sunlight or moisture.
Avoid dropping the handset, as well as other rough treatment to
the phone.
•
•
•
•
Clean the phone with a soft cloth.
Never use a strong cleaning agent or abrasive powder because this will
damage the finish.
•
•
•
Retain the original packaging in case you need to ship the phone at a
later date.
Periodically clean the charge contacts on the handset and base with an
eraser.
Periodically swap the handset and base batteries. This will ensure a
longer battery life.
CAUSES OF POOR RECEPTION
•
•
•
•
Aluminum siding.
Foil backing on insulation.
Heating ducts and other metal construction can shield radio signals.
You’re too close to appliances such as microwaves, stoves,
computers, etc.
•
•
•
•
•
•
Atmospheric conditions, such as strong storms.
Base is installed in the basement or lower floor of the house.
Base is plugged into an AC outlet with other electronic devices.
Baby monitor is using the same frequency.
Handset battery is low.
You are out of range of the base.
32
SERVICE
The FCC requires this product to be serviced only by the manufacturer or
its authorized service agents. In accordance with FCC requirements,
changes or modifications not expressly approved by Thomson Consumer
Electronics could void the user’s authority to operate this product. For
instructions on how to obtain service, refer to the warranty included in this
Guide.
Attach your sales receipt to the booklet for future reference or jot down the
date this product was purchased or received as a gift. This information will
be valuable if service should be required during the warranty period.
Purchase date _____________
Name of store _______________________
33
INDEX
A
F
Power ON/OFF 23
Product care 33
Accessory order form 35
Answering incoming calls
during playback 19
FCC registration
information 2
R
FLASH button 13
Receiving a call 13
Recording outgoing
announcements 23
REDIAL 13
B
G
Base ringer on/off 9
Base unit 12
Battery
General product care 32
Getting started 5
Redial 13
H
installation 30
Battery safety 30
Buttons
Remote access 19
Remote access code 10
Remote operations 29
Reviewing messages 26
Ring/Pwr switch 14
Ringer switch 16
Room monitor 17
Handset 12
Handset call screening 18
Hearing aid compatibility 3
Help 18
CHANNEL 16
FLASH 13
MEMORY 16, 20-22
PAGE/FIND 16
PHONE ON/OFF 13
REDIAL 13
I
IN USE indicator 13
Indicators 12
S
TONE 15
Installation 6
Interference information 3
Introduction 4
Security 3
C
Selecting a ring sound 15
Service 33
Setting day and time 8
Setting number of rings 10
Setting remote access
code 10
Setup 8
Skipping messages 26
Status check 23
Storing a number in
memory 20
Storing a pause in
memory 21
Canceling playback 26
Causes of poor
L
reception 32
Limited warranty 37
Chain dialing 22
Changing a stored
number 20
M
Making a call 13
Memo recording 25
MEMORY
Changing the battery 30
CHANNEL button 16
CHARGE/IN USE light 6, 7
Check day and time 9
Checking
announcements 24
Cleaning the phone 33
Cordless phone basics 13
button 16, 20-22
Memory feature 20
Message playback 25
Modular jack
requirements 5
Mute button 15
Storing a redial number 20
T
O
D
Temporary tone 15
TONE button 15
Order form 37
Desktop installation 6
Dialing a stored number 21
Digital answering basics 23
Troubleshooting guide 30,
31
P
PAGE/FIND button 16
Paging the handset 15, 16
Pausing playback 26
PHONE ON/OFF 13
Phone record 17
V
E
Volume switch 14
Erasing messages 27
W
Wall mount installation 7
Poor reception 33
34
35
36
LIMITED WARRANTY
What your warranty covers:
•
Any defect in materials or workmanship.
For how long after your purchase:
•
One year.
(The warranty period for rental units begins with the first rental or 45 days from date of shipment to the
rental firm, whichever comes first.)
What we will do:
•
•
Provide you with a new or, at our option, a refurbished unit.
The exchange unit is under warranty for the remainder of the original product’s warranty period.
How to make a warranty claim:
•
Properly pack your unit. Include any cables, etc., which were originally provided with the product. We
recommend using the original carton and packing materials.
•
Include in the package evidence of purchase date such as the bill of sale. Also print your name and address
and a description of the defect. Send standard UPS or its equivalent to:
Thomson Consumer Electronics, Inc.
Product Exchange Center
11721 B Alameda Ave.
Socorro, Texas 79927
•
•
•
Pay any charges billed to you by the Exchange Center for service not covered by the warranty.
Insure your shipment in case of loss or damage. Thomson accepts no liability in case of damage or loss.
A new or refurbished unit will be shipped to you prepaid freight.
What your warranty does not cover:
•
Customer instruction. (Your Owner’s Manual provides information regarding operating instructions and
user controls. For additional information, ask your dealer.)
•
•
•
•
•
•
Installation and set-up service adjustments.
Batteries.
Damage from misuse or neglect.
Products which have been modified or incorporated into other products.
Products purchased or serviced outside the USA.
Acts of God, such as but not limited to lightning damage.
Product Registration:
•
Please complete and mail the Product Registration Card packed with your unit. It will make it easier to
contact you should it ever be necessary. The return of the card is not required for warranty coverage.
How state law relates to this warranty:
This warranty gives you specific legal rights, and you may have other rights which vary from state to state.
If you purchased your product outside the USA:
This warranty does not apply. Contact your dealer for warranty information.
•
•
37
Model 2-9950
15359630 (Rev. 2 E/S)
98-37
© 1998 Thomson Consumer Electronics, Inc.
P.O. BOX 1976, Indianapolis, IN 46206
Trademark(s) ® Registered
Printed in Thailand
Marca(s) Registrada(s)
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