GE 2 2 9950 2 9950 User Manual

2-9950  
900MHz 32-Channel CordlessTelephone  
with Digital Messaging System  
User’s Guide  
We bring good things to life.  
INTERFERENCE INFORMATION  
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two  
conditions: (1) This device may not cause harmful interference; and (2) This device must accept  
any interference received, including interference that may cause undesired operation.  
This equipment has been tested and found to comply with the limits for a Class B digital device,  
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection  
against harmful interference in a residential installation.  
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and  
used in accordance with the instructions, may cause harmful interference to radio communica-  
tions. However, there is no guarantee that interference will not occur in a particular installation.  
If this equipment does cause harmful interference to radio or television reception, which can be  
determined by turning the equipment off and on, the user is encouraged to try to correct the  
interference by one or more of the following measures:  
Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is  
“receiving” the interference).  
Reorient or relocate and increase the separation between the telecommunications equipment  
and receiving antenna.  
Connect the telecommunications equipment into an outlet on a circuit different from that to  
which the receiving antenna is connected.  
Consult the dealer or an experienced radio/TV technician for help.  
If these measures do not eliminate the interference, please consult your dealer or an experi-  
enced radio/television technician for additional suggestions. Also, the Federal Communica-  
tions Commission has prepared a helpful booklet, “How To Identify and Resolve Radio/TV  
Interference Problems.” This booklet is available from the U.S. Government Printing Office,  
Washington, D.C. 20402. Please specify stock number 004-000-00345-4 when ordering copies.  
HEARING AID COMPATIBILITY  
This telephone system meets FCC standards for Hearing Aid Compatibility.  
NOTE: Digital Security System  
When you place the handset in the base, the unit verifies its security  
code which prevents false ringing from other cordless telephones. After  
a power outage or battery replacement, you should place the handset in  
the base for about 20 seconds to reset the code.  
CAUTION  
RISK OF ELECTRIC SHOCK  
DO NOT OPEN  
THE LIGHTNING  
FLASH AND ARROW-  
HEAD WITHIN THE  
CAUTION: TO REDUCE THE THE EXCLAMATION  
RISK OF ELECTRIC SHOCK, POINT WITHIN THE  
DO NOT REMOVE COVER T R I A N G L E I S  
A
TRIANGLE IS  
A
WARNING  
SIGN  
( O R B A C K ) . N O U S E R -  
SERVICEABLE PARTS IN-  
SIDE. REFER SERVICING  
T O Q U A L I F I E D S E R V I C E  
PERSONNEL.  
WA R N I N G S I G N  
ALERTING YOU OF  
ALERTING YOU OF  
I
M
P
O
R
T
A
N
T
WARNING: TO PREVENT FIRE  
OR ELECTRICAL SHOCK HAZARD,  
DO NOT EXPOSE THIS PRODUCT  
TO RAIN OR MOISTURE.  
"
D
A
N
G
E
R
O
U
S
I N S T R U C T I O N S  
A C C O M PA N Y I N G  
T H E P R O D U C T.  
VOLTAGE" INSIDE  
THE PRODUCT.  
SEE MARKING ON BOTTOM / BACK OF PRODUCT  
3
INTRODUCTION  
Your GE 900 MHz Cordless Telephone is designed to give you flexibility in use and  
high quality performance. To get the most from your new cordless telephone, we  
suggest that you take a few minutes right now to read through this instruction  
manual.  
TABLE OF CONTENTS  
HELP ............................................ 18  
REMOTE ACCESS ............................ 19  
ANSWERING INCOMING CALLS DURING  
PLAYBACK .................................. 19  
THE MEMORY FEATURE ....................... 20  
STORING A NUMBER IN MEMORY ... 20  
STORING A PAUSE IN MEMORY ..... 20  
STORING A REDIAL NUMBER ........... 20  
CHANGING A STORED NUMBER ...... 21  
DIALING A STORED NUMBER ......... 21  
CHAIN DIALING FROM MEMORY ..... 22  
DIGITAL ANSWERING BASICS ................ 23  
POWER ON/OFF ............................. 23  
STATUS CHECK ............................... 23  
RECORDING OUTGOING  
FCC REGISTRATION INFORMATION .... 2  
INTERFERENCE INFORMATION ............ 3  
HEARING AID COMPATIBILITY ........... 3  
INTRODUCTION .................................. 4  
GETTING STARTED ................................ 5  
BEFORE YOU BEGIN .......................... 5  
MODULAR JACK REQUIREMENTS ...... 5  
DESKTOP INSTALLATION...................... 6  
WALL MOUNT INSTALLATION .............. 7  
SETUP ............................................ 8  
SETTING DAY AND TIME .................... 8  
TO CHECK DAY AND TIME ................ 9  
BASE RINGER ON/OFF ...................... 9  
SETTING NUMBER OF RINGS ............. 10  
SETTING REMOTE ACCESS CODE ....... 10  
INDICATORS ........................................ 12  
BASE UNIT .................................... 12  
HANDSET....................................... 12  
CORDLESS PHONE BASICS .................... 13  
MAKING A CALL ............................. 13  
IN USE INDICATOR ....................... 13  
REDIAL ...................................... 13  
RECEIVING A CALL .......................... 13  
FLASH ....................................... 13  
VOLUME SWITCH ......................... 14  
RING/PWR SWITCH ....................... 14  
SELECTING A RING SOUND ............... 15  
MUTE BUTTON ............................... 15  
TEMPORARY TONE .......................... 15  
PAGING THE HANDSET ..................... 16  
CHAN (CHANNEL) ............................ 16  
PHONE RECORD .............................. 17  
ROOM MONITOR ............................. 17  
HANDSET CALL SCREENING .............. 18  
ANNOUNCEMENTS ....................... 23  
CHECKING ANNOUNCEMENTS (FROM  
BASE ONLY)............................. 24  
MEMO RECORDING ......................... 25  
MESSAGE PLAYBACK ....................... 25  
PAUSING PLAYBACK ..................... 26  
CANCELING PLAYBACK .................. 26  
REVIEWING MESSAGES ................. 26  
SKIPPING MESSAGES ................... 26  
ERASING MESSAGES ....................... 27  
TO ERASE A SINGLE MESSAGE:........ 27  
TO ERASE OLD MESSAGES:............. 27  
REMOTE OPERATIONS .......................... 28  
CHANGING THE BATTERY ...................... 29  
BATTERY SAFETY PRECAUTIONS ..... 29  
TROUBLESHOOTING GUIDE ................... 30  
GENERAL PRODUCT CARE .................... 32  
CAUSES OF POOR RECEPTION ............... 32  
SERVICE ............................................ 33  
INDEX ............................................... 34  
ACCESSORY ORDER FORM ................... 35  
LIMITED WARRANTY ............................ 37  
4
GETTING STARTED  
Make sure your package includes the items shown here.  
AC power adapter  
IN USE CHARGE ANSWER  
Base plate  
IN USE REMOTE  
RING  
PAGE  
M
E
S
S
A
G
E
FULL  
TALK  
REMOTE  
HELP  
PAUSE  
MUTE  
MESSAGE/MEMO  
ABC  
DEF  
1
3
2
ANNOUNCE  
ERASE  
STOP  
GHI  
JKL  
MNO  
ANNOUNCE  
MENU  
ERASE  
STOP  
4
5
6
ROOM  
NEW MSG  
ON/OFF  
PQRS  
TUV  
WXYZ  
7
8
9
TIME  
SET  
ANSWER  
ON/OFF  
MEMO  
TONE  
OPER  
0
#
*
PAGE  
REDIAL  
CHAN  
FLASH  
MEM  
ON OFF–RING  
RING  
PWR ON OFF  
BAT LOW  
Short telephone  
line cord  
Telephone line cord  
Base  
Handset  
BEFORE YOU BEGIN  
MODULAR JACK REQUIREMENTS  
You need an RJ11 type modular jack, which is the most  
common type of phone jack and might look like the one  
pictured here. If you don’t have a modular jack, call your  
local phone company to find out how to get one installed.  
INSTALLATION NOTE: Some cordless telephones operate at frequencies that  
may cause interference to nearby TVs and VCRs. To minimize or prevent such  
interference, the base of the cordless telephone should not be placed near or on  
top of a TV or VCR. If interference continues, moving the cordless telephone  
farther away from the TV or VCR will often reduce or eliminate the interference.  
IMPORTANT: Because cordless phones operate on electricity, you should  
have at least one phone in your home that isn’t cordless, in case the power in  
your home goes out.  
5
DESKTOP INSTALLATION  
3
2
1
1. Make sure base plate is securely  
fastened.  
NOTE: Use only the Thomson  
5-2420 power supply that is  
compatible with this unit. Using  
other adapters may damage the  
unit.  
2. Plug the power supply cord into  
the POWER 9V DC jack on the  
base and into an AC outlet. The  
LED indicators will all light up.  
This is normal operation. The  
LEDs will go out after about 30  
seconds.  
4
3. Place handset in the base to  
charge for 12 hours. The  
CHARGE/IN USE light (on the  
base) comes on to indicate that  
the battery is charging. If you  
don’t charge the handset battery  
properly (for 12 hours) when you  
first set up the phone, perfor-  
mance of the battery will be  
compromised.  
4. Plug the telephone line cord into the PHONE LINE jack on the base and  
into a modular jack.  
6
WALL MOUNT  
INSTALLATION  
1. Plug the power supply cord into  
the POWER 9V DC jack on the  
base and into an AC outlet. The  
LED indicators will all light up.  
This is normal operation. The  
LEDs will go out after about 30  
seconds.  
1
2
Place handset in the base to charge  
for 12 hours. The CHARGE/IN USE  
light comes on to indicate that the  
battery is charging. You must  
charge the handset battery  
continuously (without using the  
phone) for 12 hours when you  
set up the phone.  
3
2. Flip the base plate and re-install  
it by putting the tabs into the  
slots on the top of the unit first,  
and then snapping the bottom  
tabs into place.  
3. Remove the handset hook; turn it  
upside down, and put it back in  
the slot. You need to do this so  
the handset doesn’t fall out of the  
base.  
4
4. Plug the short telephone line  
cord into the jack marked PHONE  
LINE on the back of the unit and  
plug the other end into a modu-  
lar wall jack.  
5
5. Slip the mounting holes over the  
wall plate posts and slide the unit  
down firmly into place. (Wall  
plate not included.)  
7
SETUP  
1. Set the T/P switch to T for touch-  
tone service, or P for pulse  
Message Length  
1
Max 1 min  
Announce Only  
T/P  
-
+
(rotary) service. If you don’t know  
which type of service you have,  
check with the phone company.  
3
2. Set RING switch to ON.  
ON OFF–RING  
CHAN  
RING  
PWR ON OFF  
BAT LOW  
3. Raise the base antenna.  
4. Set message length switch to  
desired setting.  
TIME  
SET  
ANSWER  
ON / OFF  
MENU  
SETTING DAY AND TIME  
1. Hold TIME SET until the unit  
announces a day of the week.  
MESSAGE / MEMO  
2. Press  
days or  
to advance through the  
to reverse through  
TIME  
SET  
ANSWER  
ON / OFF  
the days until the unit announces  
the correct day of the week.  
MENU  
3. Press TIME SET to confirm your  
choice.  
MESSAGE / MEMO  
The unit will announce the hour.  
4. Press  
hours or  
to advance through the  
to reverse through  
TIME  
SET  
ANSWER  
ON / OFF  
the hours until the unit an-  
nounces the correct hour of the  
day.  
MENU  
Note: The prompts for “Setup” will cancel after  
several seconds if no buttons are pressed.  
8
5. Press TIME SET to confirm your  
choice.  
MESSAGE / MEMO  
The unit will announce the  
minute(s).  
6. Press  
to advance through the  
to reverse  
minutes or  
through the minutes until the  
unit announces the correct  
minute (s) of the day.  
TIME  
SET  
ANSWER  
ON / OFF  
MENU  
MENU  
7. Press TIME SET to confirm your  
choice.  
The unit will announce the set  
day and time.  
TIME  
SET  
ANSWER  
ON / OFF  
TO CHECK DAY AND TIME  
Press TIME SET. The unit will  
announce the day and time.  
BASE RINGER ON/OFF  
1. Press MENU and the unit will  
announce the current ringer on/  
off state.  
TIME  
SET  
ANSWER  
ON / OFF  
MENU  
2. Press  
until the unit  
announces the state you want:  
on or off.  
3. Press MENU to confirm your  
choice and proceed to the next  
setting.  
9
SETTING NUMBER OF  
RINGS  
This feature allows you to set the  
number of rings the answerer will  
pick up after if no one answers the  
phone. The default is set for four  
rings.  
TIME  
SET  
ANSWER  
ON / OFF  
MENU  
1. While the ANSWER/MESSAGE  
LED is flashing, press MENU and  
the unit will announce the  
MESSAGE / MEMO  
current number of rings. If the  
LED is steady, press MENU twice.  
2. Press  
or  
to select: two  
TIME  
SET  
ANSWER  
ON / OFF  
MENU  
rings, two or four rings (toll  
saver), four rings or six rings.  
3. Press MENU.  
The unit will confirm your selection.  
TIME  
SET  
ANSWER  
ON / OFF  
MENU  
SETTING REMOTE  
ACCESS CODE  
MESSAGE / MEMO  
1. While the ANSWER/MESSAGE  
LED is flashing, press MENU to  
and the unit will announce the  
remote access code. If the LED is  
steady, press MENU 3 times.  
2. Press  
or  
to choose the  
first number of the code.  
3. Press MENU to confirm your  
choice.  
Note: The prompts for “Setup” will cancel after  
several seconds if no buttons are pressed.  
10  
4. Repeat Steps 2 and 3 for the  
second and third numbers of the  
code.  
After you have chosen the third  
number, the unit will announce the  
new code for confirmation.  
11  
INDICATORS  
BASE UNIT  
HANDSET  
IN USE REMOTE  
REMOTE  
TALK  
IN USE CHARGE ANSWER  
RING  
PAGE  
M E S S A G E FULL  
IN USE  
Off: handset is not engaged; phone  
conversation is not muted  
IN USE/RING  
On (solid): handset is in use  
Slow blink: mute is active  
Off: handset is not in use  
On (solid): handset is in use  
Fast blink: incoming call  
CHARGE/PAGE  
Fast blink: channel change in progress;  
base isringing/paging the handset  
Burst blink: handset is trying to link  
to base  
Off: handset is not charging; page not  
active  
REMOTE  
On (solid): the handset is charging  
Off: answerer functions are not active  
from the handset  
Fast blink: the base is paging the  
handset  
On (solid): answerer is being used from  
the handset  
ANSWER/MESSAGE  
Fast blink: answerer is recording the  
conversation on handset  
Off: answerer is off  
On (solid): answerer is on but no  
messages  
BAT LOW  
Slow blink: answerer on with messages  
waiting  
Off: handset battery is charged  
Fast blink: answerer is performing a  
remote or base function or may be  
answering a call  
Slow blink: handset battery needs to be  
charged  
FULL  
Off: message memory is not yet full  
ON OFF–RING  
Fast blink: message memory is full or  
has been lost  
CHAN  
RING  
PWR ON OFF  
BAT LOW  
12  
CORDLESS PHONE BASICS  
MAKING A CALL  
After initial set up, put handset in  
the base for 12 hours to charge the  
battery.  
The only two things you need to  
know to make a call are:  
REMOTE  
IN USE  
Press the TALK button before  
you dial.  
REMOTE  
REMOTE  
TALK  
TALK  
REDIAL  
Press TALK or place the handset  
in the base to hang up.  
IN USE INDICATOR  
REMOTE  
IN USE  
You know the phone is on when  
you see the IN USE indicator on the  
handset light.  
REDIAL  
Press the TALK button, then press  
the button to redial the last number  
you called (up to 31 digits).  
FLASH  
MEM  
RECEIVING A CALL  
To answer a call when the handset  
is out of the base, you must press  
the TALK button before you can  
talk.  
REMOTE  
IN USE  
REMOTE  
TALK  
FLASH  
REDIAL  
FLASH  
MEM  
Use the FLASH button to activate  
custom calling services such as call  
13  
waiting or call transfer, which are  
available through your local phone  
company.  
TIP: If you press the TALK button  
to activate custom calling services  
such as call waiting, you’ll hang up  
the phone. Press FLASH instead.  
VOLUME SWITCH  
Controls the volume of the  
handset's earpiece.  
volume  
IN USE REMOTE  
REMOTE  
HELP  
TALK  
PAUSE  
MUTE  
ABC  
DEF  
1
2
3
ANNOUNCE  
ERASE  
STOP  
JKL  
MNO  
GHI  
4
6
5
RING/PWR SWITCH  
ROOM  
NEW MSG  
ON/OFF  
PQRS  
TUV  
WXYZ  
9
7
8
MEMO  
This is a 3-position switch that  
controls the ringer and handset  
power.  
TONE  
OPER  
#
0
*
REDIAL  
CHAN  
FLASH  
MEM  
ON OFF–RING  
RING  
PWR ON OFF  
BAT LOW  
When you move the switch to the  
left, the power is on and the ringer  
is on.  
ON OFF–RING  
CHAN  
When you move the switch to the  
middle position, the power is on,  
but the ringer is off.  
RING  
PWR ON OFF  
BAT LOW  
When you move the switch to the  
far right, the power is off and the  
ringer is off which saves battery  
power. You must turn PWR to ON  
(by sliding the switch to the middle  
or left position) in order to make  
calls or receive calls.  
14  
SELECTING A RING  
SOUND  
You can choose between two  
different ring sounds. To choose the  
first ring sound:  
1. Press RING.  
2. Press 1.  
3. Press RING.  
ON OFF–RING  
CHAN  
RING  
To choose the second ring sound:  
1. Press RING.  
PWR ON OFF  
BAT LOW  
2. Press 2.  
3. Press RING.  
To check your current ring sound  
selection, press RING, press 3, and  
press RING again.  
MUTE BUTTON  
Use the MUTE button to interrupt a  
phone conversation to talk privately  
with someone else in the room.  
PAUSE  
CHAN  
HELP  
MUTE  
ON OFF–RING  
1. Press MUTE to activate mute  
feature (the IN USE light blinks).  
RING  
PWR ON OFF  
2. Press MUTE again to turn it off.  
BAT LOW  
TEMPORARY TONE  
This feature lets users with pulse  
(rotary) service access touch-tone  
services offered by banks, credit  
card companies, etc., by pressing  
the TONE button to temporarily  
15  
make the phone touch-tone com-  
patible. To get information about  
your bank account, for example,  
you would:  
1. Press the TALK button.  
REMOTE  
IN USE  
REMOTE  
TALK  
2. Call the bank’s information line.  
3. Press the TONE button after your  
call is answered.  
MEMO  
OPER  
TONE  
4. Follow the voice instructions to  
complete your transaction.  
#
0
*
5. Hang up when finished. The  
phone returns to pulse (rotary)  
service.  
PAGING THE HANDSET  
Press the PAGE button on the base  
to locate a misplaced handset.  
When you press the PAGE button,  
the handset beeps. Press and  
release for a short sequence, hold  
down for longer sequences. Press  
the TALK button when you locate  
the handset. Remember that the  
ringer must be ON in order for the  
handset to ring.  
TIME  
SET  
ANSWER  
ON / OFF  
MENU  
PAGE  
CHAN (CHANNEL)  
ON OFF–RING  
CHAN  
RING  
If you ever experience any interfer-  
ence or don’t have clear voice  
quality, press the CHAN button on  
the handset to advance to another  
channel.  
PWR ON OFF  
BAT LOW  
16  
PHONE RECORD  
This feature allows you to record  
your phone conversation.  
IN USE REMOTE  
REMOTE  
TALK  
MEMO  
1. Press REMOTE.  
OPER  
TONE  
#
0
*
The REMOTE indicator will light.  
2. Press TONE*.  
The base unit will record the  
conversation. The ANSWER/  
MESSAGE indicator will blink  
rapidly while recording.  
IN USE CHARGE ANSWER  
RING  
PAGE M E S S A G E FULL  
3. Press STOP when you want to  
finish recording.  
ANNOUNCE  
STOP  
MNO  
ERASE  
JKL  
GHI  
6
4
5
4. Press REMOTE to return the  
messaging system to Standby  
mode.  
IN USE REMOTE  
REMOTE  
TALK  
REMOTE ACCESS  
1. To access answerer functions  
through the handset, press  
REMOTE.  
The answerer will report a status  
check (the number of messages,  
how many are new, etc.) and then  
emit a ready tone.  
REMOTE  
IN USE  
REMOTE  
TALK  
2. Enter a remote command (found  
under HELP on page 18 or  
Remote Operations on page 29).  
After each command is completed,  
the answerer will emit a ready tone  
and await the next command.  
3. Press REMOTE or TALK to end  
the remote operation.  
17  
ROOM MONITOR  
This feature allows you to hear what is  
going on in the room in which the  
base unit is installed.  
ROOM  
PQRS  
NEW MSG  
ON/OFF  
WXYZ  
TUV  
9
7
8
1. Press REMOTE.  
2. Press ROOM.  
ANNOUNCE  
STOP  
MNO  
ERASE  
The microphone on the base unit will  
activate for 60 seconds.  
JKL  
GHI  
6
4
5
3. Press STOP to turn the microphone  
off.  
This feature will automatically shut off  
if a remote command is  
entered.Handset Call Screening  
You can hear outgoing or incoming  
messages through the handset by  
pressing REMOTE.  
If you want to answer the call, press  
TALK. The unit will stop recording at  
the base and connect the call to the  
handset.  
HANDSET CALL SCREENING  
REMOTE  
REMOTE  
IN USE  
REMOTE  
REMOTE  
TALK  
TALK  
You can hear outgoing or incoming  
messages through the handset by  
pressing REMOTE.  
IN USE  
If you want to answer the call, press  
TALK. The unit will stop recording at  
the base and connect the call to the  
handset.  
18  
HELP  
Press HELP.  
PAUSE  
HELP  
MUTE  
The unit responds with a status  
report of the answerer (whether it is  
on or off), the number of messages  
and how many are new, the day  
and time and reviews a help menu:  
New Messages  
Rewind  
press 8  
press 1  
press 2  
press 3  
press 4  
press 5  
press 6  
press 7  
press 9  
press *  
press 0  
press #  
Play or Pause  
Fast Forward  
Announcement  
Erase  
Stop  
Room Monitor  
On or Off  
Phone Record  
Memo  
Help  
All these functions are available  
from a remote phone, such as a pay  
phone, except Phone Record. See  
Remote Operations.  
REMOTE  
IN USE  
ANSWERING INCOMING  
REMOTE  
TALK  
CALLS DURING PLAYBACK  
If a call comes in while you are  
accessing the answerer through the  
handset, press TALK.  
The unit will stop message play-  
back and connect the call.  
19  
THE MEMORY FEATURE  
Store up to 10 numbers in memory  
for quick dialing.  
STORING A NUMBER IN MEMORY  
The phone must be OFF (PWR  
button ON, but no dial tone).  
1. Press the MEM button  
2. Dial the number (up to 24 digits  
including digits or pauses).  
REDIAL  
FLASH  
MEM  
3. Press MEM.  
4. Press any number key (0-9) to  
store the phone number in that  
memory location.  
STORING A PAUSE IN MEMORY  
Use the PAUSE button to insert a  
pause when a delay is needed in  
the dialing sequence (for example,  
when you must dial a 9 to get an  
outside line or when you must  
enter codes to access your bank’s  
information line).  
NOTE: Each pause counts as one  
digit in memory storage. If you need a  
longer pause, press the PAUSE button  
more times.  
STORING A REDIAL NUMBER  
The phone must be off (PWR button  
ON, but no dial tone).  
REDIAL  
FLASH  
MEM  
1. Press MEM.  
2. Press REDIAL.  
3. Press MEM.  
20  
4. Press any number key (0-9) to  
store the phone number in that  
memory location.  
CHANGING A STORED NUMBER  
Use the same procedure to change  
a stored number as you do to store  
a number— you’re just overwriting  
the phone number stored in that  
memory location.  
DIALING A STORED NUMBER  
1. Press the TALK button to get a  
dial tone.  
REMOTE  
IN USE  
REMOTE  
MEM  
TALK  
2. Press MEM and then press the  
number for that memory loca-  
tion.  
REDIAL  
FLASH  
21  
CHAIN DIALING FROM MEMORY  
Use this feature to make calls which require a sequence of numbers, for  
instance if you use a calling card for a frequently called long distance  
number. Basically, you dial each part of the sequence from memory. The  
following example shows how you can use chain dialing to make a call  
through a long distance service:  
The Number For  
Memory Location  
Long distance access number  
Authorization code  
Frequently called long distance number  
7
8
9
1. Press the TALK button to get a  
dial tone.  
REMOTE  
IN USE  
REMOTE  
TALK  
2. Press the MEM button and then  
press 7.  
3. When you hear the access tone,  
press MEM and then press 8.  
REDIAL  
FLASH  
MEM  
4. At the next access tone, press  
MEM and then 9.  
22  
DIGITAL ANSWERING BASICS  
All function are also available through the handset unless otherwise noted. Handset  
button names, if they differ from the base unit, are located in (parentheses) after the  
base unit button name. Press the REMOTE button on the handset to enter REMOTE  
mode.  
POWER ON/OFF  
Hold ON/OFF.  
TIME  
SET  
ANSWER  
ON / OFF  
MENU  
The unit will respond with the  
current on/off state (see below).  
PAGE  
Hold the ON/OFF button to change  
the status you want.  
If no outgoing announcement has  
been recorded, the unit will say  
you have no announcement.”  
TIME  
SET  
ANSWER  
ON / OFF  
STATUS CHECK  
Press ON/OFF (REMOTE) to check  
the status of the answerer.  
MENU  
The unit will prompt you with the  
ANSWER ON/OFF state, the number  
of messages, if any, and how many  
are new.  
RECORDING OUTGOING  
ANNOUNCEMENTS  
ANNOUNCE  
ERASE  
STOP  
1. Set the Message Length switch  
on the base to Max, 1 min, or  
Announce Only.  
2. Set the Volume control on the  
base to its midpoint.  
23  
3. Hold ANNOUNCE.  
The ANSWER/MESSAGE indicator  
will turn off and then begin to blink  
rapidly.  
4. The unit will prompt you with  
record announcement” or  
ANNOUNCE  
ERASE  
STOP  
“record announce only,” depend-  
ing on your choice in Step 1.  
5. The unit will prompt you with a  
tone.  
6. Begin speaking your announce-  
ment in the microphone.  
The unit will allow an announce-  
ment of 60 seconds or less.  
7. Press STOP when you have  
finished your announcement.  
ANNOUNCE  
ERASE  
STOP  
The ANSWER/MESSAGE indicator  
will stop blinking, the unit will play  
back your announcement for  
confirmation and then emit a ready  
tone.  
CHECKING ANNOUNCEMENTS  
(FROM BASE ONLY)  
1. Set the Message Length switch  
on the base to Max, 1 min, or  
Announce Only.  
2. Press ANNOUNCE.  
The unit will replay the outgoing  
announcement and then emit a  
ready tone.  
24  
MEMO RECORDING  
1. Hold MESSAGE/MEMO (MEMO).  
The ANSWER/MESSAGE indicator  
will turn off and then begin to blink  
rapidly.  
2. The unit will prompt you to  
record memo” and you will  
hear a tone.  
MESSAGE / MEMO  
3. Speak your memo into the  
microphone.  
4. Press STOP when you are  
finished.  
The ANSWER/MESSAGE indicator  
will stop blinking and the unit will  
emit a ready tone.  
ANNOUNCE  
ERASE  
STOP  
MESSAGE PLAYBACK  
If the ANSWER/MESSAGE indicator  
is blinking, you have messages. It  
blinks once for each message  
stored.  
Press MESSAGE/MEMO (  
).  
MESSAGE / MEMO  
If you have no messages, the unit  
will prompt you with “you have no  
messages.”  
If you have messages, the unit will  
state the number of messages, then  
play each message, telling you the  
message number, and the time and  
day of its receipt.  
25  
At the end of each message, the unit  
gives the date and time stamp. At the  
end of all the messages, the unit  
announces “end of messages.”  
PAUSING PLAYBACK  
1. During playback, press  
MESSAGE/MEMO (  
).  
The unit will suspend playback for 60  
seconds.  
MESSAGE / MEMO  
2. Press MESSAGE/MEMO again to  
begin playback at the point at  
which it was paused.  
During remote dial up, if pause is not  
resumed after 60 seconds, playback  
does not resume.  
CANCELING PLAYBACK  
ANNOUNCE  
ERASE  
STOP  
During playback, press STOP.  
The unit will emit a tone and return  
to Standby mode.  
REVIEWING MESSAGES  
During playback, press  
MESSAGE / MEMO  
to rewind  
to the beginning of the current  
message or hold(on base only) to  
skip back to previous messages.  
Playback will begin at the start of the  
message you chose and include the  
message number.  
MESSAGE / MEMO  
SKIPPING MESSAGES  
During playback, press  
to  
advance to the next message or hold  
26  
(on base only) to advance through  
multiple messages.  
Playback will begin at the start of  
the message you chose and include  
the message number.  
ANNOUNCE  
ANNOUNCE  
ERASE  
ERASE  
STOP  
STOP  
ERASING MESSAGES  
TO ERASE A SINGLE MESSAGE:  
During playback, press ERASE.  
The unit will prompt you with  
erase message --” followed by the  
message number.  
To cancel the erasure, press STOP  
within 4 seconds and the unit will  
announce “message saved.”  
Otherwise, the unit will announce  
message erased” and then resume  
playback of the next message.  
ANNOUNCE  
ANNOUNCE  
ERASE  
STOP  
STOP  
TO ERASE OLD MESSAGES:  
While the unit is in Standby mode,  
hold ERASE.  
If you only have new messages, the  
unit will remind you with “new  
messages only.”  
If old messages do exist, the unit  
will prompt you with “erase old  
messages.”  
To cancel the erasure, press STOP  
within 4 seconds and the unit will  
announce “old messages saved”.  
Otherwise, the unit will announce  
old messages erased”.  
27  
REMOTE OPERATIONS  
1. Call the number to which the  
answerer is installed.  
2-9950  
Messaging Operations  
Remote Digital  
The answerer will pick up after the  
set number of rings.  
1. Dial phone number of the  
answerer.  
2. Press the # key to enter  
the Remote Access mode.  
2. Wait for the announcement to  
end or press 6 to bypass the  
announcement.  
3. Enter 3-digit security code.  
3. Enter the correct three-digit  
security access code.  
The answerer will accept three  
attempts to enter the correct  
security access code before discon-  
necting the call.  
4. Enter touch-tone com-  
mand.  
5. Hang up.  
If in Announce Only mode and the  
correct security access code is not  
entered within 8 seconds, the  
Press:  
To:  
answerer will disconnect the call.  
After the correct code has been  
entered, the answerer provides a  
status check and then emits a ready  
tone.  
Play new messages  
Rewind  
press 8  
press 1  
press 2  
press 3  
press 4  
press 5  
press 6  
press 7  
press 9  
press 0  
press #  
Play or Pause  
Fast Forward  
Record announcement  
Erase  
5. Enter a remote command.  
After each operation is completed,  
the answerer will emit a ready tone.  
Stop  
Room Monitor  
On or Off  
6. When you are finished with  
remote operations, hang up the  
phone.  
Cut out the cards to the right and carry them  
with you for quick reference of remote  
operation commands.  
Memo  
Help  
28  
CHANGING THE BATTERY  
Make sure RING/POWER switch is  
OFF before you replace battery.  
1. Remove the battery compartment  
door.  
2. Disconnect the cord attached to  
the battery pack and remove the  
battery pack from the handset.  
3. Insert the new battery pack and  
connect the cord into the jack  
inside the handset.  
4. Put the battery compartment door  
back on.  
5. Place handset in the base to  
charge. If you don’t charge the  
handset battery properly (for  
12 hours) when you first set  
up the phone and/or when you  
install a new battery pack, the  
battery’s long-term perfor-  
mance will be compromised.  
IMPORTANT NOTE: Periodi-  
cally swap the base and  
handset batteries. This will  
ensure a longer battery life.  
NOTE: The RBRC seal on the battery  
used in your  
BATTERY SAFETY PRECAUTIONS  
Thomson  
Consumer  
Electronics product  
indicates that we  
are participating in  
a program to  
collect and recycle  
Nickel Cadmium batteries throughout  
the United States. Please call 1-800-8-  
BATTERY for information or contact  
your local recycling center.  
Don’t disassemble, mutilate,  
puncture, wet, or dispose of  
battery in fire. Like other batteries  
of this type, if it is burned or  
punctured, it could release toxic  
materials which can cause injury.  
Ni-Cd  
Keep batteries out of the reach of  
children.  
29  
TROUBLESHOOTING GUIDE  
In case of difficulty, please check the following Troubleshooting Guide  
before seeking service.  
Problem  
Solution  
No dial tone  
• Check installation:  
— Is the base power cord connected to a working outlet?  
— Is TALK light on?  
— Is the telephone line cord connected to the base unit and  
the wall jack?  
• Disconnect the base from the wall jack and connect another  
phone to the same jack. If there is no dial tone in the second  
phone, the problem might be your wiring or local service.  
• Is the handset out of the base unit’s range? Move closer to  
the base unit.  
• Make sure the battery is properly charged (12 hours).  
• Is the battery pack installed correctly?  
• Make sure the RING/PWR switch on the handset is turned to  
ON.  
• If the phone still does not work, turn off the handset and  
disconnect the power cord. Wait ten seconds, Then turn the  
handset back on, put the handset in the cradle, and reconnect  
the power cord.  
Make sure base plate is securely fastened.  
Dial tone is OK, but  
can’t dial out  
• Make sure the T/P switch on the base is set  
correctly.  
Handset does not ring  
• Make sure the RING/PWR switch on the handset is turned to  
ON (the far left position).  
You may have too many extension phones on your line. Try  
unplugging some phones.  
• See solutions for “No dial tone.”  
Cannot hear phone  
conversation  
• Set the volume control on side of handset to HI.  
You experience static,  
noise, or fading in  
and out  
• Change channels.  
• Is handset out of range? Move closer to the base.  
• Does the base need to be relocated?  
• Charge handset battery.  
• Make sure base is not plugged into an outlet with another  
household appliance.  
30  
Problem  
Solution  
Cannot hear the  
Page alert tone  
• Set the RING/PWR switch on the handset to ON (the far left  
position).  
Range is shorter  
than normal  
• Press the CHAN button during the conversation to select a  
new channel.  
• Position the base antenna upward.  
Battery will not hold a  
charge or is fully charged  
and the BAT LOW lights  
• Be sure you are sufficiently charging the battery. When the  
battery has been charged for 12 hours, you can expect  
approximately 4 hours of talk time.  
• Check to be sure battery contacts on both the handset and  
the base are making contact and are clean; free of dirt or lint.  
• When the handset is placed in the base, check that the base  
CHARGE light is on.  
BAT LOW light stays on  
• Place handset in base for 10 seconds to reset the phone. If  
that doesn’t work, charge battery for 12 hours.  
Memory Dialing  
doesn’t work  
• Did you program the memory location keys correctly?  
• Did you follow proper dialing sequence?  
• Make sure T/P switch is correctly set.  
Unit locks up  
• If the unit doesn’t work, turn the power switch on the handset  
off. Hold down digit 8 simultaneously and then turn the  
power switch on. Put the handset back on the base and press  
the PAGE button until you hear a beep.  
• If a power outage occurs while the handset is away from the  
base, the handset must be returned to the base when the  
power returns.  
• If the handset power is turned on but won’t operate and the  
IN USE and REMOTE indicators blink slowly in unison, place  
handset in the base and press PAGE for two seconds. You  
will hear a tone and the phone will reset and be ready for  
use.  
No link between base  
and handset.  
ID code between handset and base could be lost. Follow  
these instructions: Make sure power switch on the handset is  
OFF. Turn the power switch ON while holding down digit 8  
simultaneously. Put the handset down on the base. Press  
“PAGE” button until beep sound is heard. Beep sound  
indicates that ID code is correctly restored.  
31  
GENERAL PRODUCT CARE  
To keep your telephone working and looking good, follow  
these guidelines:  
Avoid putting the phone near heating appliances and devices that  
generate electrical noise (for example, motors or fluorescent lamps).  
DO NOT expose to direct sunlight or moisture.  
Avoid dropping the handset, as well as other rough treatment to  
the phone.  
Clean the phone with a soft cloth.  
Never use a strong cleaning agent or abrasive powder because this will  
damage the finish.  
Retain the original packaging in case you need to ship the phone at a  
later date.  
Periodically clean the charge contacts on the handset and base with an  
eraser.  
Periodically swap the handset and base batteries. This will ensure a  
longer battery life.  
CAUSES OF POOR RECEPTION  
Aluminum siding.  
Foil backing on insulation.  
Heating ducts and other metal construction can shield radio signals.  
You’re too close to appliances such as microwaves, stoves,  
computers, etc.  
Atmospheric conditions, such as strong storms.  
Base is installed in the basement or lower floor of the house.  
Base is plugged into an AC outlet with other electronic devices.  
Baby monitor is using the same frequency.  
Handset battery is low.  
You are out of range of the base.  
32  
SERVICE  
The FCC requires this product to be serviced only by the manufacturer or  
its authorized service agents. In accordance with FCC requirements,  
changes or modifications not expressly approved by Thomson Consumer  
Electronics could void the user’s authority to operate this product. For  
instructions on how to obtain service, refer to the warranty included in this  
Guide.  
Attach your sales receipt to the booklet for future reference or jot down the  
date this product was purchased or received as a gift. This information will  
be valuable if service should be required during the warranty period.  
Purchase date _____________  
Name of store _______________________  
33  
INDEX  
A
F
Power ON/OFF 23  
Product care 33  
Accessory order form 35  
Answering incoming calls  
during playback 19  
FCC registration  
information 2  
R
FLASH button 13  
Receiving a call 13  
Recording outgoing  
announcements 23  
REDIAL 13  
B
G
Base ringer on/off 9  
Base unit 12  
Battery  
General product care 32  
Getting started 5  
Redial 13  
H
installation 30  
Battery safety 30  
Buttons  
Remote access 19  
Remote access code 10  
Remote operations 29  
Reviewing messages 26  
Ring/Pwr switch 14  
Ringer switch 16  
Room monitor 17  
Handset 12  
Handset call screening 18  
Hearing aid compatibility 3  
Help 18  
CHANNEL 16  
FLASH 13  
MEMORY 16, 20-22  
PAGE/FIND 16  
PHONE ON/OFF 13  
REDIAL 13  
I
IN USE indicator 13  
Indicators 12  
S
TONE 15  
Installation 6  
Interference information 3  
Introduction 4  
Security 3  
C
Selecting a ring sound 15  
Service 33  
Setting day and time 8  
Setting number of rings 10  
Setting remote access  
code 10  
Setup 8  
Skipping messages 26  
Status check 23  
Storing a number in  
memory 20  
Storing a pause in  
memory 21  
Canceling playback 26  
Causes of poor  
L
reception 32  
Limited warranty 37  
Chain dialing 22  
Changing a stored  
number 20  
M
Making a call 13  
Memo recording 25  
MEMORY  
Changing the battery 30  
CHANNEL button 16  
CHARGE/IN USE light 6, 7  
Check day and time 9  
Checking  
announcements 24  
Cleaning the phone 33  
Cordless phone basics 13  
button 16, 20-22  
Memory feature 20  
Message playback 25  
Modular jack  
requirements 5  
Mute button 15  
Storing a redial number 20  
T
O
D
Temporary tone 15  
TONE button 15  
Order form 37  
Desktop installation 6  
Dialing a stored number 21  
Digital answering basics 23  
Troubleshooting guide 30,  
31  
P
PAGE/FIND button 16  
Paging the handset 15, 16  
Pausing playback 26  
PHONE ON/OFF 13  
Phone record 17  
V
E
Volume switch 14  
Erasing messages 27  
W
Wall mount installation 7  
Poor reception 33  
34  
35  
36  
LIMITED WARRANTY  
What your warranty covers:  
Any defect in materials or workmanship.  
For how long after your purchase:  
One year.  
(The warranty period for rental units begins with the first rental or 45 days from date of shipment to the  
rental firm, whichever comes first.)  
What we will do:  
Provide you with a new or, at our option, a refurbished unit.  
The exchange unit is under warranty for the remainder of the original product’s warranty period.  
How to make a warranty claim:  
Properly pack your unit. Include any cables, etc., which were originally provided with the product. We  
recommend using the original carton and packing materials.  
Include in the package evidence of purchase date such as the bill of sale. Also print your name and address  
and a description of the defect. Send standard UPS or its equivalent to:  
Thomson Consumer Electronics, Inc.  
Product Exchange Center  
11721 B Alameda Ave.  
Socorro, Texas 79927  
Pay any charges billed to you by the Exchange Center for service not covered by the warranty.  
Insure your shipment in case of loss or damage. Thomson accepts no liability in case of damage or loss.  
A new or refurbished unit will be shipped to you prepaid freight.  
What your warranty does not cover:  
Customer instruction. (Your Owner’s Manual provides information regarding operating instructions and  
user controls. For additional information, ask your dealer.)  
Installation and set-up service adjustments.  
Batteries.  
Damage from misuse or neglect.  
Products which have been modified or incorporated into other products.  
Products purchased or serviced outside the USA.  
Acts of God, such as but not limited to lightning damage.  
Product Registration:  
Please complete and mail the Product Registration Card packed with your unit. It will make it easier to  
contact you should it ever be necessary. The return of the card is not required for warranty coverage.  
How state law relates to this warranty:  
This warranty gives you specific legal rights, and you may have other rights which vary from state to state.  
If you purchased your product outside the USA:  
This warranty does not apply. Contact your dealer for warranty information.  
37  
Model 2-9950  
15359630 (Rev. 2 E/S)  
98-37  
© 1998 Thomson Consumer Electronics, Inc.  
P.O. BOX 1976, Indianapolis, IN 46206  
Trademark(s) ® Registered  
Printed in Thailand  
Marca(s) Registrada(s)  

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