2-6920/2-6921
900MHz
Cordless Telephone
User’s Guide
We bring good things to life.
INTRODUCTION
Your GE 900 MHz Cordless Telephone is designed to give you flexibility in
use and high quality performance. To get the most from your new cordless
telephone, we suggest that you take a few minutes right now to read
through this instruction manual.
IMPORTANT: This Should Not Be The Only Phone in Your Home
Because cordless phones operate on electricity, you should have at least one phone in
your home that is not cordless, in case the power in your home goes out.
FCC REGISTRATION INFORMATION ........... 2
INTERFERENCE INFORMATION ................... 2
HEARING AID COMPATIBILITY .................. 2
GETTING STARTED ................................ 4
BEFORE YOU BEGIN .......................... 4
MODULAR JACK REQUIREMENTS ...... 4
DESKTOP INSTALLATION...................... 5
WALL MOUNT INSTALLATION .............. 6
CORDLESS PHONE BASICS...................... 7
MAKING A CALL ............................... 7
IN USE INDICATOR ......................... 7
REDIAL (RE/PA) ........................... 7
RECEIVING A CALL ............................ 7
FLASH BUTTON ................................ 8
VOL (VOLUME) SWITCH .................... 8
RING/PWR (RINGER AND POWER)
THE MEMORY FEATURE ................... 10
STORING A NUMBER IN MEMORY ... 10
CHANGING A STORED NUMBER ...... 11
STORING A REDIAL NUMBER ........... 11
STORING A PAUSE IN MEMORY ..... 11
DIALING A STORED NUMBER ......... 12
CHAIN DIALING FROM MEMORY ..... 12
HEADSET AND BELT CLIP OPERATION ..... 13
CONNECTING HEADSET TO HANDSET ... 13
CONNECTING THE BELT CLIP ............. 13
CHANGING THE BATTERY ...................... 14
BATTERY SAFETY PRECAUTIONS ..... 14
TROUBLESHOOTING GUIDE ................... 15
GENERAL PRODUCT CARE .................... 17
CAUSES OF POOR RECEPTION ............... 17
SERVICE ............................................ 18
INDEX ............................................... 19
ACCESSORY FORM .............................. 20
LIMITED WARRANTY ............................ 21
SWITCH ....................................... 8
SELECTING A RING SOUND (PGM
BUTTON) ..................................... 9
MUTE BUTTON ................................. 9
TEMPORARY TONE ............................ 9
PAGING THE HANDSET ..................... 10
ADVANCED FEATURES .......................... 10
CHANNEL BUTTON (CHAN) ............ 10
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
T H E L I G H T N I N G
FLASH AND ARROW-
HEAD WITHIN THE
CAUTION: TO REDUCE THE THE EXCLAMATION
RISK OF ELECTRIC SHOCK, POINT WITHIN THE
DO NOT REMOVE COVER T R I A N G L E I S
A
TRIANGLE IS
A
( O R B A C K ) . N O U S E R - WARNING
SIGN
WA R N I N G S I G N
ALERTING YOU OF
ALERTING YOU OF
SERVICEABLE PARTS IN-
SIDE. REFER SERVICING
T O Q U A L I F I E D S E R V I C E
PERSONNEL.
I
M
P
O
R
T A
N
T
WARNING: TO PREVENT FIRE
OR ELECTRICAL SHOCK HAZARD,
DO NOT EXPOSE THIS PRODUCT
TO RAIN OR MOISTURE.
"
D
A
N
G
E
R
O
U
S
I N S T R U C T I O N S
A C C O M PA N Y I N G
T H E P R O D U C T.
VOLTAGE" INSIDE
THE PRODUCT.
SEE MARKING ON BOTTOM / BACK OF PRODUCT
3
GETTING STARTED
Make sure your package includes the items shown here.
Headset (for
2-6921 only)
T
ALK
CHAN
MUTE
AC power adapter
RE/P
A
FLASH
IN USE
ABC
2
DEF
3
1
4
CHARGE/
GHI
JKL
5
MNO
6
P
AGE
Base plate
PQRS
TUV
8
WXYZ
9
7
TONE
OPER
0
#
*
ON OFF-RING
PGM
MEM
PAGE
PWR-ON OF
Telephone
line cord
Short telephone
line cord
Belt Clip (for
2-6921 only)
Base
Handset
BEFORE YOU BEGIN
MODULAR JACK REQUIREMENTS
You need an RJ11 type modular jack, which is the most
common type of phone jack and might look like the one
pictured here. If you don’t have a modular jack, call your local
phone company to find out how to get one installed.
FEATURE NOTE: Digital Security System
When you place the handset in the base, the unit verifies its security code
which prevents false ringing from other cordless telephones. After a power
outage or battery replacement, you should place the handset in the base for
about 20 seconds to reset the code.
INSTALLATION NOTE: Some cordless telephones operate at frequencies that
may cause interference to nearby TVs and VCRs. To minimize or prevent such
interference, the base of the cordless telephone should not be placed near or on
top of a TV or VCR. If interference continues, moving the cordless telephone
farther away from the TV or VCR will often reduce or eliminate the interference.
4
DESKTOP INSTALLATION
7
6
3
2
1
4
T/P switch
1. Make sure base plate is securely fastened.
2. Plug the telephone line cord into the PHONE LINE jack on the base and
into a modular jack.
3. Plug the power supply cord into the POWER 9V DC jack on the base and
into an AC outlet.
4. Set the T/P switch to T for touch-tone service, or P for pulse (rotary)
service. If you don’t know which type of service you have, check with
the phone company.
5. Set RING switch (on the handset) to ON.
6. Raise the base antenna.
7. Place handset in the base to charge for 12 hours. The CHARGE/PAGE
light (on the base) comes on to indicate that the battery is charging. If
you don’t charge the handset battery properly (for 12 hours) when you
first set up the phone, performance of the battery will be compro-
mised.
NOTE: Use only the Thomson power supply that is compatible with this unit.
Using other adapters may damage the unit.
5
WALL MOUNT INSTALLATION
1. Remove the handset hook; turn it
upside down, and put it back in the
slot. You need to do this so the handset
doesn’t fall out of the base.
9
1
2
3
2. Plug the short telephone line cord into
the jack marked PHONE LINE on the
back of the unit and plug the other end
into a modular wall jack.
5
4
3. Connect the power adapter to the
POWER 9V DC jack on the phone.
4. Install the base plate by putting the
tabs into the slots on the top of the unit
first, and then snapping the bottom
tabs into place.
7
5. Slip the mounting holes over the wall
plate posts and slide the unit down
firmly into place. (Wall plate not
included.)
10
6. Set the T/P switch to T for touch-tone
service, or P for pulse (rotary) service. If
you don’t know which type of service
you have, check with the phone
company.
IN USE
CHARGE/
P
AGE
PAGE
7. Plug the other end of the power adapter into an AC outlet.
8. Set RING switch to ON.
9. Raise the base antenna.
10. Place handset in the base to charge for 12 hours. The CHARGE/PAGE
light comes on to indicate that the battery is charging. You must
charge the handset battery continuously (without using the
phone) for 12 hours when you set up the phone.
6
CORDLESS PHONE BASICS
MAKING A CALL
After initial set up, put handset in the
base for 12 hours to charge the battery.
The only two things you need to know to
make a call are:
TALK button
•
•
Press the TALK button before you dial.
Press TALK or place the handset in the
base to hang up.
IN USE INDICATOR
You know the phone is on when you see
the IN USE indicator on the handset light.
TALK
RE/PA
1
CHAN
MUTE
FLASH
ABC
2
DEF
3
REDIAL (RE/PA)
GHI
4
JKL
5
MNO
6
Press the TALK button, then press the RE/
PA (redial/pause) button to redial the last
number you called (up to 31 digits).
PQRS
TUV
WXYZ
7
8
9
TONE
OPER
0
#
*
ON OFF-RING
PGM
MEM
PWR-ON OF
RECEIVING A CALL
To answer a call when the handset is out
of the base, you must press the
TALK button before you can talk.
RE/PA
Redial/Pause
button
7
FLASH BUTTON
VOL (volume) switch
(on the side of the handset)
Use the FLASH button to activate custom
calling services such as call waiting or call
transfer, which are available through your
local phone company.
MUTE
button
FLASH
button
TIP: If you press the TALK button to
activate custom calling services such as
call waiting, you’ll hang up the phone.
Press FLASH instead.
VOL (VOLUME) SWITCH
Controls the volume of the handset's
earpiece.
TALK
RE/PA
1
CHAN
MUTE
RING/PWR (RINGER AND
POWER) SWITCH
This is a 3-position switch that controls
the ringer and handset power.
FLASH
ABC
2
DEF
3
GHI
4
JKL
5
MNO
6
PQRS
7
TUV
8
WXYZ
9
When you move the switch to the left,
the power is on and the ringer is on.
TONE
OPER
0
#
*
ON OFF-RING
PGM
MEM
When you move the switch to the middle
position, the power is on, but the ringer
is off.
PWR-ON OF
When you move the switch to the far
right, the power is off and the ringer is
off which saves battery power. You must
turn PWR to ON (by sliding the switch to
the middle or left position) in order to
make calls or receive calls.
PWR– ON OFF and
RING– ON OFF
switch
PGM
button
8
SELECTING A RING SOUND (PGM BUTTON)
You can choose between two different ring sounds. To choose the first ring
sound:
1. Press PGM.
2. Press 1.
3. Press PGM.
To choose the second ring sound:
1. Press PGM.
2. Press 2.
3. Press PGM.
To check your current ring sound selection, press PGM, press 3, and press
PGM again.
MUTE BUTTON
Use the MUTE button to interrupt a phone conversation to talk privately
with someone else in the room.
1. Press MUTE to activate mute feature (the BAT LOW light blinks).
2. Press MUTE again to turn it off.
TEMPORARY TONE
This feature enables pulse (rotary) service phone users to access touch-
tone services offered by banks, credit card companies, etc., by pressing
the TONE button to temporarily make the phone touch-tone compatible. To
get information about your bank account, for example, you would:
1. Press the TALK button.
2. Call the bank’s information line.
3. Press the TONE button after your call is answered.
4. Follow the voice instructions to complete your transaction.
5. Hang up when finished. The phone returns to pulse (rotary) service.
9
PAGING THE HANDSET
IN USE
Press the PAGE button on the base to
locate a misplaced handset. When you
press the PAGE button, the handset
rings. Press the TALK button when you
locate the handset. Remember that the
ringer must be ON in order for the
handset to ring.
CHARGE/
PAGE
PAGE
button
PAGE
CHAN button
ADVANCED FEATURES
CHANNEL BUTTON (CHAN)
If you ever experience any interference or
don’t have clear voice quality, press the
CHAN button on the handset to advance
to another channel.
THE MEMORY FEATURE
Store up to 10 numbers in memory for
quick dialing.
TALK
RE/PA
1
CHAN
MUTE
FLASH
ABC
2
DEF
3
GHI
4
JKL
5
MNO
6
STORING A NUMBER IN MEMORY
PQRS
TUV
WXYZ
7
8
9
The phone must be OFF (PWR button
ON, but no dial tone).
TONE
OPER
0
#
*
ON OFF-RING
1. Press the MEM button
2. Dial the number (up to 24 digits).
3. Press MEM.
PGM
MEM
PWR-ON OF
4. Press any number key (0-9) to store
the phone number in that memory
location.
RE/PA (redial/
pause) button
MEM
button
10
CHANGING A STORED NUMBER
Use the same procedure to change a stored number as you do to store a
number— you’re just moving the phone number to a different memory
location.
STORING A REDIAL NUMBER
The phone must be off (PWR button ON, but no dial tone).
1. Press MEM.
2. Press RE/PA (redial/pause).
3. Press MEM.
4. Press any number key (0-9) to store the phone number in that memory
location.
STORING A PAUSE IN MEMORY
Use the RE/PA button to insert a pause when a delay is needed in the
dialing sequence (for example, when you must dial a 9 to get an outside
line or when you must enter codes to access your bank’s information line).
Each pause counts toward the 24 digit limit.
If you need to dial 9 to get an outside line and want to store a number in
memory without having to dial 9 each time, you would:
1. Press MEM (phone must be off— PWR button ON, but no dial tone).
2. Press 9.
3. Press RE/PA (redial/pause).
4. Dial the phone number you want to store in memory.
5. Press MEM.
6. Press any number key (0-9) to store the phone number in that memory
location.
TIP: If you need a longer pause, press RE/PA button more times.
11
DIALING A STORED NUMBER
1. Press the TALK button to get a dial tone.
2. Press MEM and then press the number for that memory location.
CHAIN DIALING FROM MEMORY
Use this feature to make calls which require a sequence of numbers, for
instance if you use a calling card for a frequently called long distance
number. Basically, you dial each part of the sequence from memory. The
following example shows how you can use chain dialing to make a call
through a long distance service:
The Number For
Memory Location
Long distance access number
Authorization code
Frequently called long distance number
7
8
9
1. Press the TALK button to get a dial tone.
2. Press the MEM button and then press 7.
3. When you hear the access tone, press MEM and then press 8.
4. At the next access tone, press MEM and then 9.
12
HEADSET AND BELT CLIP OPERATION
Headset plug
CONNECTING A HEADSET TO
THE HANDSET
Headset
jack
For hands free conversation, connect the
headset (for 2-6921 only) to the HEADSET
jack as shown. The handset receiver and
microphone are disabled when the
headset is connected.
H
E
A
D
S
E
T
Adjust the headset to rest comfortably on
top of your head and over your ear. Move
the microphone to approximately 2 to 3
inches from your mouth.
•
Press the TALK button to answer or
place a call before using the headset.
CONNECTING THE BELT CLIP
There are two slots, one on each side of the
handset.
Slot for
belt clip
Slot for
belt clip
•
Attach the belt clip (for 2-6921 only) by
inserting the sides of the belt clip into the
slots. Snap the ends of the belt clip into
place.
13
CHANGING THE BATTERY
Make sure RING/POWER switch is OFF
before you replace battery.
1. Remove the battery compartment
door.
2. Disconnect the cord attached to the
battery pack and remove the battery
pack from the handset.
3. Insert the new battery pack and
connect the cord into the jack inside
the handset.
4. Put the battery compartment door
back on.
5. Place handset in the base to charge. If
you don’t charge the handset
battery properly (for 12 hours)
when you first set up the phone
and/or when you install a new
battery pack, the battery’s long-
term performance will be compro-
mised.
BATTERY SAFETY PRECAUTIONS
•
Don’t disassemble, mutilate, puncture, wet, or dispose of battery in fire.
Like other batteries of this type, if it is burned or punctured, it could
release toxic materials which can cause injury.
•
Keep batteries out of the reach of children.
NOTE: The RBRC seal on the battery used in your Thomson
Consumer Electronics product indicates that we are participating in
a program to collect and recycle Nickel Cadmium batteries
throughout the United States. Please call 1-800-8-BATTERY for
information or contact your local recycling center.
Ni-Cd
14
TROUBLESHOOTING GUIDE
In case of difficulty, please check the following Troubleshooting Guide
before seeking service.
Problem
Solution
No dial tone
• Check installation:
— Is the base power cord connected to a working outlet?
— Is TALK light on?
— Is the telephone line cord connected to the base unit and
the wall jack?
• Disconnect the base from the wall jack and connect another
phone to the same jack. If there is no dial tone in the second
phone, the problem might be your wiring or local service.
• Is the handset out of the base unit’s range? Move closer to
the base unit.
• Make sure the battery is properly charged (12 hours).
• Is the battery pack installed correctly?
• Make sure the RING/PWR switch on the handset is turned to
ON.
• If the phone still does not work, disconnect the power cord
and remove the battery pack. Then reconnect the power cord
and reinstall the battery pack. Place handset in the base for
10 seconds to allow it to reinitialize.
Dial tone is OK, but
can’t dial out
• Make sure the T/P switch on the base is set
correctly.
Handset does not ring
• Make sure the RING/PWR switch on the handset is turned to
ON (the far left position).
• You may have too many extension phones on your line. Try
unplugging some phones.
• See solutions for “No dial tone.”
Cannot hear phone
conversation
• Set the volume control on side of handset to HI.
You experience static,
noise, or fading in
and out
• Change channels.
• Is handset out of range? Move closer to the base.
• Does the base need to be relocated?
• Charge handset battery.
• Make sure base is not plugged into an outlet with another
household appliance.
15
Problem
Solution
Cannot hear the
Page alert tone
• Set the RING/PWR switch on the handset to ON (the far left
position).
Range is shorter
than normal
• Press the CHAN button during the conversation to select a
new channel.
• Position the base antenna upward.
Battery will not hold a
charge or is fully charged
and the BAT LOW lights
• Be sure you are sufficiently charging the battery. When the
battery has been charged for 12 hours, you can expect
approximately 4 hours of talk time.
• Check to be sure battery contacts on both the handset and
the base are making contact and are clean; free of dirt or lint.
• When the handset is placed in the base, check that the base
CHARGE light is on.
BAT LOW light stays on
• Place handset in base for 10 seconds to reset the phone. If
that doesn’t work, charge battery for 12 hours.
Memory Dialing
doesn’t work
• Did you program the memory location keys correctly?
• Did you follow proper dialing sequence?
• Make sure T/P switch is correctly set.
Unit locks up
• If the unit doesn’t work, turn the power switch on the handset
off. Hold down digit 2 and 8 simultaneously and then turn the
power switch on. Put the handset back on the base and press
the PAGE button until you hear a beep.
• If a power outage occurs while the handset is away from the
base, the handset must be returned to the base when the
power returns.
No link between base
and handset.
ID code between handset and base could be lost. Follow
these instructions: Make sure power switch on the handset is
OFF. Turn the power switch ON while holding down digit 2
and 8 simultaneously. Put the handset down on the base.
Press “PAGE” button until beep sound comes out. Beep
sound indicates that ID code is correctly restored.
16
GENERAL PRODUCT CARE
To keep your telephone working and looking good, follow
these guidelines:
•
Avoid putting the phone near heating appliances and devices that
generate electrical noise (for example, motors or fluorescent lamps).
DO NOT expose to direct sunlight or moisture.
Avoid dropping the handset, as well as other rough treatment to
the phone.
•
•
•
•
Clean the phone with a soft cloth.
Never use a strong cleaning agent or abrasive powder because this will
damage the finish.
•
•
Retain the original packaging in case you need to ship the phone at a
later date.
Periodically clean the charge contacts on the handset and base with a
eraser.
CAUSES OF POOR RECEPTION
•
•
•
•
Aluminum siding.
Foil backing on insulation.
Heating ducts and other metal construction can shield radio signals.
You’re too close to appliances such as microwaves, stoves,
computers, etc.
•
•
•
•
•
•
Atmospheric conditions, such as strong storms.
Base is installed in the basement or lower floor of the house.
Base is plugged into an AC outlet with other electronic devices.
Baby monitor is using the same frequency.
Handset battery is low.
You are out of range of the base.
17
SERVICE
The FCC requires this product to be serviced only by the manufacturer or
its authorized service agents. In accordance with FCC requirements,
changes or modifications not expressly approved by Thomson Consumer
Electronics could void the user’s authority to operate this product. For
instructions on how to obtain service, refer to the warranty included in this
Guide.
Attach your sales receipt to the booklet for future reference or jot down the
date this product was purchased or received as a gift. This information will
be valuable if service should be required during the warranty period.
Purchase date _____________
Name of store _______________________
18
INDEX
A
O
Accessory Order Form 20
Order Form 20
B
P
Battery
PAGE/FIND button 10
Paging the Handset 9
PHONE ON/OFF 7
Poor Reception 17
Product Care 17
Installation 14
Battery Safety 14
Belt Clip 13
Buttons
CHANNEL 10
FLASH 8
PWR/RING (power and ringer) Switch 8
MEMORY 9, 10, 11, 12
PAGE/FIND 10
PHONE ON/OFF 7
REDIAL 7
R
Receiving a Call 7
REDIAL 7
Ringer switch 10
Ringer switch (PWR/RING) 8
TONE 9
C
Chain Dialing 12
S
CHANNEL Button 10
CHARGE/IN USE light 5, 7
Cleaning the Phone 17
Connecting a Headset to the Handset 13
Connecting the Belt Clip 13
Service 18
Storing a Number in Memory 10
Storing a Redial Number 11
Storing a Tone Number with Pulse
Dialing in Memory 11
T
F
Temporary Tone 9
TONE button 9
Troubleshooting Guide 15
FLASH button 8
H
Headset 13
V
I
VOL switch 8
Installation 5
W
M
Wall mount installation 6
Making a Call 7
MEMORY button 9, 10, 11, 12
Memory Feature 10
Memory Location 10
19
20
LIMITED WARRANTY
What your warranty covers:
•
Any defect in materials or workmanship.
For how long after your purchase:
•
One year.
(The warranty period for rental units begins with the first rental or 45 days from date of shipment to the
rental firm, whichever comes first.)
What we will do:
•
•
Provide you with a new or, at our option, a refurbished unit.
The exchange unit is under warranty for the remainder of the original product’s warranty period.
How to make a warranty claim:
•
Properly pack your unit. Include any cables, etc., which were originally provided with the product. We
recommend using the original carton and packing materials.
•
Include in the package evidence of purchase date such as the bill of sale. Also print your name and address
and a description of the defect. Send standard UPS or its equivalent to:
Thomson Consumer Electronics, Inc.
11721 B Alameda Ave.
Socorro, Texas 79927
•
•
•
Pay any charges billed to you by the Exchange Center for service not covered by the warranty.
Insure your shipment in case of loss or damage. Thomson accepts no liability in case of damage or loss.
A new or refurbished unit will be shipped to you prepaid freight.
What your warranty does not cover:
•
Customer instruction. (Your Owner’s Manual provides information regarding operating instructions and
user controls. For additional information, ask your dealer.)
•
•
•
•
•
•
Installation and set-up service adjustments.
Batteries.
Damage from misuse or neglect.
Products which have been modified or incorporated into other products.
Products purchased or serviced outside the USA.
Acts of God, such as but not limited to lightning damage.
Product Registration:
•
Please complete and mail the Product Registration Card packed with your unit. It will make it easier to
contact you should it ever be necessary. The return of the card is not required for warranty coverage.
How state law relates to this warranty:
This warranty gives you specific legal rights, and you may have other rights which vary from state to state.
If you purchased your product outside the USA:
This warranty does not apply. Contact your dealer for warranty information.
•
•
21
Model 2-6920/2-6921
15432970 (Rev. 0 E/S)
99-02
© 1999 Thomson Consumer Electronics, Inc.
P.O. BOX 1976, Indianapolis, IN 46206
Trademark(s) ® Registered
Printed in China
Marca(s) Registrada(s)
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