EMP Monitor V4.10
Operation Guide
2
Contents
If the projector name or IP address changes
after registration.................................................................. 14
Meanings of symbols used
1
4
5
For projectors that have been registered manually.....................14
Tasks that can be done using EMP Monitor
Operating environment
For projectors that have been registered using
automatic search........................................................................14
Cancelling (deleting) projector registrations.......................... 15
Compatible computers ............................................................5
Installing EMP Monitor ............................................................5
Before starting operations .......................................................5
Monitoring window layout
16
How to switch views ..................................................................16
Monitoring using "Grouping view" ......................................... 16
Using the icons in "Grouping view" ..........................................17
Registering and deleting projectors for monitoring
6
Starting EMP Monitor ..............................................................6
Registering projectors using automatic search
(Searching for and registering projectors that are
located in the same segment)...............................................7
Monitoring using "Detail list view" ......................................... 18
Meanings of "Detail list view" icons..........................................18
Selecting display items...............................................................19
Sorting lists.................................................................................20
Procedures for automatic search .................................................. 7
Procedures for registration........................................................... 8
Searching for desired icons (Projector list) ........................... 20
Monitoring using the system tray .......................................... 21
Setting the range of addresses to do an automatic search and
registration ............................................................................9
Procedures for automatic search .................................................. 9
Procedures for registration......................................................... 10
Displaying projectors with problem or warning
statuses in a list .................................................................. 22
Registration by specifying an IP address
(Manual registration)...........................................................11
Checking properties in detail................................................. 23
Displaying group properties.......................................................23
Displaying projector properties..................................................24
Registering several projectors to a monitoring group
all at once............................................................................12
3
Contents
Displaying and deleting logs..................................................24
Troubleshooting
32
Displaying logs .......................................................................... 24
Deleting logs .............................................................................. 24
Projectors cannot be monitored or controlled ....................... 32
An e-mail message is not sent when a problem
occurs with a projector........................................................ 32
Using the control functions
25
Carrying out control using control buttons.............................25
Carrying out control using a web browser (Web control) ......26
Carrying out control using timer settings...............................26
Procedures for new timer settings.............................................. 27
If a problem notification e-mail message
has been sent
30
31
Application lock function
Switching application lock between enabled
and disabled........................................................................31
Enabling the lock ....................................................................... 31
Disabling the lock ...................................................................... 31
Setting a password for cancelling application lock................31
4
Tasks that can be done using EMP Monitor
EMP Monitor lets you carry out operations such as checking the statuses of
multiple EPSON projectors that are connected to a network at a computer
monitor, and controlling the projectors from the computer.
Following are brief descriptions of the monitoring and control functions that
can be carried out using EMP Monitor.
Group A
I want to turn on the
power for Group A
projectors.
• Registering projectors for monitoring and control
- Projectors on the network can be searched for automatically, and you can
then select projectors to be registered from the projectors that are detected.
- You can enter the IP addresses for target projectors to register them.
Projector A
• Registered projectors can also be assigned to groups so that they
can be monitored and controlled in groups
Group B
• Monitoring the statuses of registered projectors
- The power status (ON/OFF) for projectors and problem and warning
statuses can be checked visually by means of icons.
- You can select groups of projectors or a single projector that you are
interested in, and then check the cumulative lamp operating time or check
the details of information on input sources, problems and warnings for
these projectors.
EMP Monitor
Projector B
System configuration example
TIP
To enable projectors to be monitored and controlled even when they
are in standby mode*, make the following settings at the projectors.
The settings that need to be made will vary depending on the projector
you are using.
s"Configuration menus" in the projector's User's Guide.
• Set "Network Monitoring" to "ON".
• Controlling registered projectors
- Projectors can be selected in groups or as single projectors, and you can
then carry out operations for the selected projectors such as turning the
power on and off and switching their input sources.
- Web control functions can be used to change the settings in the projector's
configuration menu.
- If there are certain control actions which are carried out regularly at
particular times or on particular days, you can use "Timer Settings" to
register timer settings.
• Set "Standby Mode" to "Network ON".
* When the projector's (Power) indicator is lit orange
• E-mail notification function settings
You can set e-mail addresses for problem notifications to be sent to if a
problem occurs with a projector that has been registered.
5
Operating environment
Place the "EPSON Projector Software for Monitoring"
Compatible computers
2
3
CD-ROM in the computer's CD-ROM drive.
Macintosh computers cannot be used.
The installer automatically starts up.
OS
98SE/Me/NT4.0/2000 Professional/XP Home Edition/XP
Professional
From here, continue with the installation by following
the on-screen messages.
•Internet Explorer Ver. 5.0 or later must be installed.
CPU
Pentium MMX 166 MHz or higher (Pentium II 233 MHz
or higher recommended)
Memory
capacity
64 MB or more (128 MB or more recommended)
Before starting operations
Free hard disk 50 MB or more
space
Check the following points before starting up EMP Monitor.
• EMP Monitor must be installed on the computer to be used for
monitoring and control.
Display
SVGA (800× 600) or higher resolution, 32 bit or higher
display colour
* Operations carried out at the computer may become slow depending on the
number of projectors being managed. If this happens, use a computer with
higher specifications.
* EMP Monitor cannot be used in environments which do not allow pings to
be transmitted.
• The computer and the projectors must be connected to the network.
• If using Windows 2000, NT4.0 or XP, the computer must be started up in
Administrator mode.
When using EMP-6000/821/81/61
• A commercially-available serial ⇔ TCP/IP conversion adapter and a
connection cable are required in order to use EMP Monitor.
s"Standby mode" in the projector's User's Guide
Installing EMP Monitor
• Make the settings for the serial ⇔ TCP/IP conversion adapter before
connecting to the projector.
If using Windows 2000, NT4.0 or XP, the computer must be started up in
Administrator mode.
PROCEDURE
Turn the computer on, and quit all running
applications.
1
6
Registering and deleting projectors for monitoring
This operation is carried out when starting EMP Monitor for the first time after
it has been installed and when you would like to add projectors. Once a
projector has been registered, the status for the projector will be displayed
automatically each time EMP Monitor is started from that point onwards.
The operations to register projectors using the automatic search will
vary depending on where the projectors are connected to in the
network.
•When registering a projector that is located in the same segment
that the computer the EMP Monitor is installed in is associated
with. s"Registering projectors using automatic search (Searching
Starting EMP Monitor
for and registering projectors that are located in the same segment)"
p.7
•When registering projectors that are in multiple segments of the
network s"Setting the range of addresses to do an automatic
search and registration" p.9
PROCEDURE
Click [Start] - [Programs] (or [All Programs]) - [EPSON
Projector] - [EMP Monitor V4.10] in that order to start
EMP Monitor.
1
The main window will be displayed.
2
"Grouping view"
7
Registering and deleting projectors for monitoring
Click [Search].
Automatic search will be carried out, and the names of the
projectors that have been detected will be displayed.
• If a projector does not appear in the list, use "Registration by
specifying an IP address (Manual registration)". sp.11
Registering projectors using automatic search
(Searching for and registering projectors that are
located in the same segment)
2
PROCEDURE
fProcedures for automatic search
Right-click in "Grouping view" and select "New" -
"Projector (automatic search)".
1
The "Create new projector (automatic registration)" window
will be displayed.
• If "Detail list view" is displayed, select "New" - "Projector
(automatic search)" from the "Edit" menu.
TIP
• You can also carry out this operation by selecting "Projector
(automatic search)" from "New" in the "Edit" menu.
• Projectors that are using a serial ⇔ TCP/IP conversion adapter
cannot be detected.
8
Registering and deleting projectors for monitoring
fProcedures for registration
Projector
name
This shows the name that has been registered on the
projector.
Select the projector(s) to be registered, and then click
3
IP address
This shows the IP address for the registered projector.
[Edit].
Use Serial ⇔ This cannot be selected when registering projectors
The following window will be displayed.
Make the necessary settings while referring to the following
table.
TCP/IP
using automatic search.
conversion
adaptor.
Monitor
Password
If a Monitor Password has been set for the projector,
be sure to enter the Monitor Password that has been
set. If the correct password is not entered at this time,
it will not be possible to monitor and control the
projector even though it is registered.
Description
Monitor
The details you enter here will be displayed at the
projector properties.
Up to a maximum of 60 bytes can be entered.
Select this when you want monitoring to start.
4
After entering the details, click [Register] to start the
registration. When the message is displayed, click
[OK].
To continue registering other projector(s), repeat Steps 3 and 4.
Display name Enter the name of the projector(s) to be displayed in
"Grouping view" or "Detail list view".
TIP
Up to a maximum of 32 bytes can be entered.
A space cannot be used as the first character.
Projectors that have been registered using automatic search are
searched for again by projector name each time EMP Monitor is
started.
Display icon
Select the icon(s) to be displayed in "Grouping view"
or "Detail list view".
Parent group Select when registering a projector in a group.
If no groups have been created, this cannot be
selected. s"Registering several projectors to a
monitoring group all at once" p.12
9
Registering and deleting projectors for monitoring
5
To end the registration operation, click the
in the
Select the "Specify an address range and search"
check box and then enter the starting address and
ending address in the range.
2
top-right corner of the window or click [Cancel].
The icon(s) of the projector(s) you registered will be displayed
in "Grouping view" or "Detail list view".
Refer to "Monitoring window layout" for details on using the
"Grouping view" and "Detail list view". sp.16
Setting the range of addresses to do an automatic
search and registration
TIP
Projectors that are using a serial ⇔ TCP/IP conversion adapter
cannot be detected.
Click [Search].
Automatic searching will be carried out, and the names of the
projectors that have been detected will be displayed.
3
PROCEDURE
fProcedures for automatic search
Right-click in "Grouping view" and select "New" -
"Projector (automatic search)".
1
The "Create new projector (automatic registration)" window
will be displayed.
• If "Detail list view" is displayed, select "New" - "Projector
(automatic search)" from the "Edit" menu.
10
Registering and deleting projectors for monitoring
fProcedures for registration
Projector
name
This shows the name that has been registered on the
projector.
Select the projector(s) to be registered, and then click
4
IP address
This shows the IP address for the registered projector.
[Edit].
Use Serial⇔ This cannot be selected when registering projectors
The following window will be displayed.
Make the necessary settings while referring to the following
table.
TCP/IP
using automatic search.
conversion
adaptor.
Monitor
Password
If a Monitor Password has been set for the projector,
be sure to enter the Monitor Password that has been
set. If the correct password is not entered at this time,
it will not be possible to monitor and control the
projector even though it is registered.
Description
Monitor
The details you enter here will be displayed at the
projector properties.
Up to a maximum of 60 bytes can be entered.
Select this when you want monitoring to start.
After entering the details, click [Register] to start the
registration. When the message is displayed, click
[OK].
5
6
To continue registering other projector(s), repeat Steps 4 and 5.
Display name Enter the name of the projector(s) to be displayed in
"Grouping view" or "Detail list view".
To end the registration operation, click
in the top-
Up to a maximum of 32 bytes can be entered.
A space cannot be used as the first character.
right corner of the window or click [Cancel].
The icon(s) of the projector(s) you registered will be displayed
in "Grouping view" or "Detail list view".
Display icon
Select the icon(s) to be displayed in "Grouping view"
or "Detail list view".
Refer to "Moitoring window layout" for details on using the
"Grouping view" and "Detail list view". sp.16
Parent group Select when registering a projector in a group.
If no groups have been created, this cannot be
selected. s"Registering several projectors to a
monitoring group all at once" p.12
11
Registering and deleting projectors for monitoring
Registration by specifying an IP address (Manual
registration)
Enter the IP address of the projector to be registered
in the "IP address" box and then click [Search]. When
the message is displayed, click [OK].
• If using a serial ⇔ TCP/IP conversion adapter and cable to connect
the projector, select "Use Serial ⇔ TCP/IP conversion adaptor".
Enter the port number in "Port Number" and then click [Search].
2
3
PROCEDURE
Right-click in "Grouping view" and select "New" -
"Projector (manual registration)".
1
After searching is complete, enter the information for
the projector to be registered while referring to the
table below.
The following window will be displayed.
• If "Detail list view" is displayed, select "New" - "Projector (manual
registration)" from the "Edit" menu.
Display name Enter the name of the projector(s) to be displayed in
"Grouping view" or "Detail list view".
Up to a maximum of 32 bytes can be entered.
A space cannot be used as the first character.
Display icon
Select the icon(s) to be displayed in "Grouping view"
or "Detail list view".
Parent group Select when registering a projector in a group.
If no groups have been created, this cannot be
selected. s"Registering several projectors to a
monitoring group all at once" p.12
Projector
name
This shows the name that has been registered on the
projector.
IP address
This shows the IP address that you entered in step 2.
Use Serial ⇔ Select this if using a serial ⇔ TCP/IP conversion
TCP/IP
adapter to connect the projector.
conversion
adaptor.
Port Number If using a serial ⇔ TCP/IP conversion adapter to
connect the projector, enter the port number.
TIP
You can also carry out this operation by selecting "Projector (manual
registration)" from "New" in the "Edit" menu.
12
Registering and deleting projectors for monitoring
Registering several projectors to a monitoring group
Monitor
Password
If a Monitor Password has been set for the projector,
be sure to enter the Monitor Password that has been
set. If the correct password is not entered at this time,
it will not be possible to monitor and control the
projector even though it is registered. If using a serial
⇔ TCP/IP conversion adapter to connect the
projector, the Monitor Password security function
cannot be used.
all at once
Projectors that have been registered can then be registered together into
different groups so that they can be monitored and controlled together.
Furthermore, if you select one of the registered groups as the "Parent
group", monitoring and control operations can be carried out for all
projectors in that "Parent group".
Description
Monitor
You can enter some kind of memo about the projector.
The details you enter here will be displayed at the
projector properties.
A "Parent group" can be set for other parent groups, so that a hierarchical
group arrangement such as the following can be created.
Branch A
No1
No2
No3
Showroom
Showroom A
Showroom B
Up to a maximum of 60 bytes can be entered.
Select this when you want monitoring to start.
No4
No5
After entering the details, click [Register] to start the
registration. When the message is displayed, click
[OK].
Lobby
4
Projector01
Projector02
Convention hall
The icon(s) of the projector(s) you registered will be displayed
in "Grouping view" or "Detail list view".
Branch B
Branch C
Conference room
100
101
102
103
Room 1
Room 3
Reception room
Conference room
201
202
First, create the registration groups, and then register projectors into the
groups that have been created.
13
Registering and deleting projectors for monitoring
PROCEDURE
TIP
You can also carry out this operation by selecting "Group" from
"New" in the "Edit" menu.
Right-click in "Grouping view" and select "New" -
"Group".
1
The following window will be displayed.
Make the necessary settings while referring to the table below.
• If "Detail list view" is displayed, select "New" - "Group" from the
"Edit" menu.
After entering the details, click [Register] to start the
registration. When the message is displayed, click
[OK].
2
The icon(s) of the projector(s) you registered will be displayed
in "Grouping view" or "Detail list view".
Right-click the projector icon(s) to register to the
group you have created in "Grouping view" or "Detail
list view", and select "Edit".
3
TIP
You can also carry out this operation by selecting "Edit" from the
"Edit" menu.
Group name
Display icon
Enter the name of the group(s) to be displayed in
"Grouping view" or "Detail list view".
Up to a maximum of 32 bytes can be entered.
A space cannot be used as the first character.
In the "Edit projector" window, select the group name
4
to use for registering in "Parent group" and then click
[Change].
Select the icon(s) to be displayed in "Grouping view"
or "Detail list view".
The status of the group registration will be displayed as an icon
in "Grouping view" or "Detail list view".
Parent group This selects the parent group. If no groups have been
created, this cannot be selected.
Monitor
Select this to monitor all projectors that have been
registered in the group. If this is not selected, the
settings made when the individual projectors were
registered will be used.
TIP
The registration details can also be checked using "Projector list" in
the "View" menu.
It cannot be set when creating a new group.
14
Registering and deleting projectors for monitoring
fFor projectors that have been registered using automatic
If the projector name or IP address changes after
registration
search
PROCEDURE
fFor projectors that have been registered manually
Delete the projector(s) whose name or IP address has
been changed in "Grouping view" or "Detail list
view". sp.15
1
PROCEDURE
Right-click on a projector icon in "Grouping view" or
1
"Detail list view" and select "Monitoring disabled".
Then right-click the projector icon again and select
"Edit".
Carry out automatic search to re-register the
projector(s). sp.7
2
TIP
You can also carry out these operations by using the "Edit" menu.
If only the projector name has been changed, click
[Search] in the "Edit projector" window that is
displayed.
2
If the IP address has been changed, enter the new IP
address in the "IP address" box and then click
[Search]. When the message is displayed, click [OK].
When the display returns to the "Edit projector"
window, click [Change].
3
15
Registering and deleting projectors for monitoring
Cancelling (deleting) projector registrations
The registrations for projectors can be deleted if they are no longer
required for monitoring or control using EMP Monitor.
PROCEDURE
Right-click the icon for the projector or group that is to be
deleted in "Grouping view" or "Detail list view" and select
"Delete".
When the message is displayed, click [OK].
More than one projector can be selected for deleting by selecting in
"Grouping view" or "Detail list view".
The methods of selecting more than one projector at the same time are as
follow.
• If you select a group icon in "Grouping view", all projectors that have
been registered in that group will be deleted at the same time.
• Hold down the [Ctrl] key on the keyboard while clicking on the desired
icons.
• Use drag and drop to select a range of desired icons.
TIP
You can also carry out this operation by selecting "Delete" from the
"Edit" menu.
16
Monitoring window layout
You can monitor using either of the window layouts below.
• "Grouping view"
Monitoring using "Grouping view"
This view lets you check the status of group registrations in a hierarchical
diagram.
fMeanings of "Grouping view" icons
• "Detail list view"
In "Grouping view", the patterns on the icons indicate the statuses of the
This view lets you display the status of each projector as a list so that the
projectors can be checked in detail. You can also display specific items as a
list, and sort display items using a specific row as a sort key.
projectors.
.
"Grouping view"
If the group
icons are round
in shape, it
indicates that
there is another
level below
them. sp.17
"Grouping view"
"Detail list view"
fHow to switch views
"Grouping view" and "Detail list view" are switched as follows.
PROCEDURE
Click the "View" menu, and select "Grouping view" or
"Detail list view".
17
Monitoring window layout
The icon patterns and their meanings are explained below.
*1 When "Temperature level display group view" is set to "On" at
"Environment setup" in the "Tool" menu, an icon indicating the internal
temperature of the projector will be displayed on top of the projector
icon. The default setting is "Off". As you can get an idea of how the
temperature inside the projector is increasing when the internal
temperature level is displayed, you can make improvements to the
projector's operating environment before a high internal temperature
alarm occurs or the temperature becomes abnormally hot. sp.22
*2 Check the following items.
• Check that the projector's power is turned on.
• Check that the LAN cable is connected.
• Check that "Network Monitoring" is set to "ON" or "Standby Mode"
*3 Check that the projector has been correctly connected to the network.
Group
No warnings or problems
All projectors in the group are normal.
Warning or problem
A projector in the group has a warning or problem
status.
Monitoring disabled
The projector is not being monitored. If you right-
click the icon and select "Monitoring enabled", the
projector will be added to the projectors that are
being monitored.
Data being updated
Projector
TIP
1
No warnings or problems*
The projector information that is generated when a problem is
detected is stored until EMP Monitor is closed. The EMP Monitor
displays will not be updated automatically even if the projector status
returns to normal. Click [Refresh] in the main window to update the
status.
Warning or problem
Monitoring disabled
Data being updated
Network error (Monitor Password error)
No Monitor Password was entered when the projector
was registered, or an incorrect Monitor Password was
entered. sp.8, 10, 12
fUsing the icons in "Grouping view"
The following icon operations can be carried out in "Grouping view".
• Expanding and collapsing icons
Each time you double-click a group icon, the icons for the projector that
have been registered in that group are displayed or hidden.
• Moving icons
*2
Network error (TCP connection error)
Network error (ESC/VP.net communication
*3
error)
To change the position of an icon within "Grouping view", simply drag
and drop the icon to be moved.
18
Monitoring window layout
Monitoring using "Detail list view"
Monitoring disabled
The projector is not being monitored. If you right-click
the icon and select "Monitoring enabled", the projector
will be added to the projectors that are being monitored.
fMeanings of "Detail list view" icons
The status of registered projectors is displayed as a list in "Detail list view"
regardless of which groups the projectors belong to.
Data being updated
Network error (Monitor Password error)
No Monitor Password was entered when the projector
was registered, or an incorrect Monitor Password was
entered. sp.8, 10, 12
*2
Network error (TCP connection error)
*3
Network error (ESC/VP.net communication error)
Group name: When projectors are registered to a group, the name of
the group that the projector belongs to is displayed.
Display name: Shows the display name.
Power: Shows the power on status for the projector.
Power on and normal
status
Power on and
abnormal status
Power off and normal
status
Power off and
abnormal status
Lamp Hours: Shows the lamp operating time for the projector.
Temperature level: The following five icons display the differing
The icon patterns and their meanings are explained below.
internal temperature status of the projector.
Type: Displays the projector status.
Internal temperature
normal
High-temperature
warning
1
No warnings or problems*
Internal temperature
normal
Internal temperature
error
Warning or problem
An error has occurred on the projector.
High-temperature
warning
19
Monitoring window layout
fSelecting display items
Error information: Shows the warning or problem status using the
following icons.
You can select only the required items to be displayed in "Detail list view".
*4
Lamp life warning
Lamp out
High-temperature
warning
Lamp failure at
power on
PROCEDURE
High internal
temperature error
Select "Option" from the "View" menu.
The "Option" window will be displayed.
1
Replace Air Filter
No Air Filter
Internal (system)
error
Low Air Flow
Fan error
Air Flow Sensor Err.
Sensor error
Open lamp cover
door error (lamp
error)
Other error
*1 When "Temperature level display group view" is set to "On" at
"Environment setup" in the "Tool" menu, an icon indicating the internal
temperature of the projector will be displayed on top of the projector
icon. The default setting is "Off".
*2 Check the following items.
• Check that the projector's power is turned on.
• Check that the LAN cable is connected.
• Check that "Network Monitoring" is set to "ON" or "Standby Mode"
is set to "Network ON" in the projector's configuration menu.
*3 Check that the projector has been correctly connected to the network.
*4 You can display the lamp life warning at any time preset at
"Environment setup" in the "Tool" menu.
Select the check box of the item you want to display.
2
TIP
Click [OK].
3
The projector information that is generated when a problem is
detected is stored until EMP Monitor is closed. The EMP Monitor
displays will not be updated automatically even if the projector status
returns to normal. Click [Refresh] in the main window to update the
status.
20
Monitoring window layout
4
When all of the details of the item cannot be displayed
in "Detail list view", drag the boundary line on the
right of the item name so that the view is extended to
the desired width.
Searching for desired icons (Projector list)
The "Projector list" feature is useful for searching in lists when many
groups and projectors are registered and the icon you are looking for is not
displayed on screen.
PROCEDURE
fSorting lists
Select "Projector list" from the "View" menu.
You can sort detailed lists by using a specific row as a sort key, such as
projector name order or IP address order.
PROCEDURE
Click the item name of the row you want to use as the sort key.
With "Projector list", temperature
level icons are not displayed
regardless of the setting of
"Temperature level display group
view" at "Environment setup".
The "Projector list" lets you check the registration details for groups in a
hierarchical diagram. When you click on an icon, "Grouping view" and
"Detail list view" are scrolled so that the selected icon is displayed in the
window.
21
Monitoring window layout
Monitoring using the system tray
PROCEDURE
The projector statuses are always displayed as icons in the system tray,
even when "Grouping view" or "Detail list view" is not always displayed,
and the statuses can be checked by the icon patterns.
When the configuration menus are set using the following operations, an
icon appears in the system tray and the status can be monitored by means
of the icon's pattern.
Select "Environment setup" from the "Tool" menu.
The "Environment setup" window will be displayed.
1
2
Select "Resident in the task tray".
: No problem
: Problem
Click [OK].
TIP
3
• Right-click the icon in the system tray to open a pop-up menu to
select the "Open the main screen" or "Exit".
• If "Register at start up" in the "Environment set up" is selected,
EMP Monitor starts automatically when the computer's power is
turned on.
22
Monitoring window layout
The icon patterns and their meanings are explained below.
Type: Shows the group or projector status. sp.16
Display name: Shows the display name.
Displaying projectors with problem or warning
statuses in a list
You can display a list of only the projectors which have a problem or
warning status.
Power: Shows the power on status for the projector.
Power on and normal
status
Power on and
abnormal status
PROCEDURE
Power off and normal
status
Power off and
abnormal status
Select "Warning and Error Projector list" from the "View"
menu.
The following "Warning and Error Projector list" window will be
displayed.
Lamp Hours: Shows the lamp operating time for the projector.
Source: Shows the input source that has been selected for the projector.
Computer or
Video
If you move the
mouse pointer over
the icon, details of
the error and the
remedy will be
displayed.
Computer1
DVI or HDMI
Computer2
(Digital)
BNC
D-Video
Easy MP
S-Video
If you double-click in
a line, the properties
for that projector will
be displayed.
Temperature level: The following five icons display the differing
internal temperature status of the projector.
sp.24
Internal temperature
normal
High-temperature
warning
Internal temperature
normal
Internal temperature
error
High-temperature
warning
23
Monitoring window layout
Checking properties in detail
Error information: Shows the warning or problem status using the
following icons.
You can check the properties of groups and projectors in detail.
Lamp life warning*
Lamp out
fDisplaying group properties
High-temperature
warning
Lamp failure at
power on
You can use either of the following methods to display the properties.
High internal
temperature error
• Displaying the properties for all groups in "Grouping view"
Right-click in "Grouping view" and then select "Property".
• Displaying properties for specified groups
Right-click an icon in "Grouping view" and then select "Property".
Replace Air Filter
No Air Filter
Internal (system)
error
Low Air Flow
Fan error
Air Flow Sensor Err.
Sensor error
If you double-click
in a line, the
properties for that
group or projector
will be displayed.
Open lamp cover
door error (lamp
error)
Other error
*You can display the lamp life warning at any time preset at "Environment
setup" in the "Tool" menu.
24
Monitoring window layout
fDisplaying projector properties
Displaying and deleting logs
Right-click on a projector icon in "Grouping view" or "Detail list view"
and select "Property".
In your web browser, you can check a transmission log of content such as
what has been controlled by the EMP Monitor, projector errors. You can
delete logs once you have checked them.
TIP
When "Log output" is set to "On" at "Environment setup" in the
"Tool" menu, transmission logs are stored. The default setting is
"Off".
fDisplaying logs
Displays the
projector firmware
version.
PROCEDURE
Select "Log" - "show" from the "View" menu.
The web browser will open and the communication logs up until that
time will be displayed.
fDeleting logs
PROCEDURE
Select "Log" - "Delete" from the "View" menu.
When the confirmation message is displayed, click [OK].
All logs will be deleted and details of EMP Monitor control
operations and details of projector errors from that point onward will
be recorded in a new log.
25
Using the control functions
Carrying out control using control buttons
Switch source
Computer 1
Switches the input source to the [Computer1] port
or [Computer] port.
Click the icon of a projector to be controlled in "Grouping view" or "Detail
list view", and click a control button to enable control of only that selected
projector.
You can also enable control of all selected projectors by selecting more
than one projector in "Grouping view" or "Detail list view" and clicking a
control button. The methods of selecting more than one projector at the
same time are as follow.
• If you select a group icon in "Grouping view", all projectors that have
been registered in that group and that are set to be monitored can be
controlled at the same time.
Switch source
Computer 2
Switches the input source to the [Computer2] port.
Switches the input source to the [BNC] port.
Switches the input source to the [S-Video] port.
Switches the input source to the [Video] port.
Switchsource
BNC
Switchsource
S-Video
Switchsource
Video
Switchsource
DVI, HDMI
Switches the input source to the [DVI] port or
[HDMI] port.
• Hold down the [Ctrl] key on the keyboard while clicking on the desired
icons.
• Use drag and drop to select a range of desired icons.
Switchsource
D-Video
Switches the input source to the [D4] port.
Switches to EasyMP or EasyMP.net.
Control buttons
Switchsource
EasyMP
TIP
• Some connected projectors may not be equipped with all of the
above ports or functions. If you click a button for a port or function
that is not available, nothing will happen.
• You can select objects to be controlled and use the control buttons to
carry out control operations even when the following are being
displayed. sFor details on each display p.22, 23
- Group properties
- Projector properties
The following table shows the meanings of the control buttons.
- Warning and Error Projector list (Control operations can only be
carried out for projectors with a warning status.)
Turns the projector power on.
Turns the projector power off.
Power On
Power Off
26
Using the control functions
Carrying out control using a web browser (Web
control)
Carrying out control using timer settings
This is useful for carrying out certain control operations such as turning a
projector's power on and off at specified times every day or every week.
Timer settings can be carried out either for a single projector only, or all at
once for all projectors in a group.
You can use the computer's web browser to change the configuration menu
settings for projectors.
PROCEDURE
PROCEDURE
Right-click on the icon of a projector to be controlled
in "Grouping view" or "Detail list view" and select
"Web control".
1
Select "Timer" - "Timer Settings" from the "Tool"
menu.
1
The following window will be displayed and you can then
check the timer setting status.
The web browser will open and the Web control
window will be displayed.
2
Web control lets you set the same details as the configuration menu for the
projector. Refer to the Projector's User's Guide for details on the
configuration menu.
TIP
You can select projectors and right-click on them to select "Web
control" even when the following are being displayed.
• Group properties sp.23
• Warning and Error Projector list (Control operations can only be
carried out for projectors with a warning status.) sp.22
The colours in the lines of the list have the following meanings:
:Current day's timer setting
:When some of the projectors in the group have timer setting
enabled and others have it disabled for the current day's timer
setting
:When the current day's timer setting is a disabled setting
:Timer setting for a day other than the current day
27
Using the control functions
The details that can be checked and operations that can be carried out at this
time are given below.
fProcedures for new timer settings
When you click "Add", the following window is
2
Selects a group or projector to check the status of.
displayed and the new timer settings are applied.
Projectors
When a group is selected, the timer setting statuses for
all projectors in that group are displayed.
Shows the current day in a red box.
Days for which timer settings have been made are shown
in bold.
Date
Click
or
to switch to the calendar for the
previous or next month.
Timers
Shows a list of the timer settings.
[Enabled]
[Disabled]
Switches the timer settings that have been selected from
the timer list between enabled and disabled.
[Add]
Registers new timer settings.
Lets you change the timer settings that have been
selected from the timer list.
If a group has been selected for status checking, the
settings cannot be changed.
[Edit]
At "Operation", you can carry out the operations of turning the
power on and off and switching the input sources, similarly for
the control buttons on the main window. If you set the input
source switching, the projector's power will turn on at the timer
start time even if it is not on at the time. Because of this, it is not
necessary to make two separate timer settings for turning the
power on and switching the input source.
Lets you delete timer settings that have been selected
from the timer list.
[Delete]
After completing the timer settings, click [OK].
The timer settings that have been made will be registered and
they can be checked in the displayed timer list.
3
TIP
You can enable and disable all of the timer settings that have been
registered. Select "Timer" - "Enable" or "Disable" from the "Tool"
menu.
28
Setting the mail notification function
The mail notification function can be used to send notification messages to
The "Set mail notification function" window will be
displayed.
Set the following parameters.
2
preset e-mail addresses when a problem or warning occurs with a projector
that is connected to the network. By using this function, the operator can be
notified of problems with projectors even when the operator is in a different
location from the projectors.
TIP
• Up to three addressees (destinations) can be registered and
messages can be sent to all of them at once.
• If a critical problem develops with a projector which causes it to
suddenly stop working, it may not be possible for the projector to
send a message notifying an operator of the problem.
• If "Standby Mode" is set to "Network ON" or "Network
Monitoring" is set to "ON" in the projector configuration menus,
you can monitor the projector even when it is in standby mode
(when its power is turned off). sProjector’s User's Guide
• On some projectors, the mail notification function can be set in the
configuration menu. When notification messages are set to be sent
in the projector's configuration menu, both the settings in the
configuration menu and settings made on EMP Monitor are
functional.
Mail notification
Set to "ON" to use the mail notification function.
function
SMTP server
IP address
Enter the IP address of the SMTP server.
Up to a maximum of 255 bytes can be entered.
When you change a port number of the SMTP
server, specify this port number. The default value
is "25".
You can enter a valid number from 1 to 65535.
PROCEDURE
Sender mail
address
Enter the sender's e-mail address. Up to a
maximum of 255 bytes can be entered.
Select "Mail notification function" from the "Tool"
menu.
1
Recipient
mail address 1
Specify the destination addresses for the
notification e-mail. Up to three destinations can be
set. Up to a maximum of 255 bytes can be entered.
Recipient
mail address 2
Recipient
mail address 3
29
Setting the mail notification function
Click [Notification event] and check the items for mail
notification in the window that appears.
When the setup is complete, click [OK].
3
5
Click [OK].
4
When the "Set mail notification function" window appears
again, repeat Steps 3 and 4 to set the events to be notified.
30
If a problem notification e-mail message has been sent
If a problem occurs with a projector, an e-mail message containing the
following will be sent to all e-mail addresses that have been specified in
"Recipient mail address".
If there is more than one problem or warning, each message will appear on
separate lines.
Message
Remedy
Lamp life warning
Replace Air Filter
No Air Filter
"Reading the indicators"
s"Reading the Indicators" in the projector's
User's Guide
Item
Details shown
Low Air Flow
E-mail subject
[Display name displayed in "Grouping view" or
"Detail list view"] Projector warning/error
notification
Air Flow Sensor Err.
No signal
No image signals are being received by the
projector. Check the connection status and
check that the power for the connected
equipment is turned on.
Body
The following warning/error occurred on
<Display name displayed in "Grouping view"
or "Detail list view">.
<Warning/error message (Please see the table
below)>
Immediately check the projector.
Other error
Stop using the projector, disconnect the
power cable from the electrical outlet, and
contact your local dealer or the nearest
address provided in the World-Wide Warranty
Terms supplied with the projector.
The details contained in the e-mail message can consist of the following.
Network error (TCP
connection error)
Check that the projector's power is turned on
and the LAN cable is connected, and also
check that "Network Monitoring" is set to
"ON" and "Standby Mode" is set to "Network
ON".
Message
Remedy
Internal (system) error
"Reading the indicators"
s"Reading the Indicators" in the projector's
Fan error
User's Guide
Sensor error
Network error (ESC/
VP.net communication
error)
Check that the projector has been correctly
connected to the network.
Open lamp cover door
error (lamp error)
Lamp failure at power on
Lamp out
Network error (monitor
password authentication
error)
Check the projector's Monitor Password.
High internal
temperature error
Messages to inform that the projector has recovered from the error or
warning statuses are sent.
High-temperature
warning
31
Application lock function
You can use the application lock to prevent third parties from operating the
projectors using EMP Monitor and from changing settings without authority.
Opening and closing EMP Monitor and status monitoring can still be carried
out even when the application lock is applied.
In addition, when a password has been set, the password must be entered in
order to cancel the application lock. This ensures that the application lock can
not be easily cancelled, and thus improves system security.
The password entry window will be displayed, so
enter the set password and then click [OK].
If no password has been set (default setting), click [OK]
without entering a password. It is recommended that you enter a
password in order to strengthen security.
The application lock will be cancelled and operations can be
carried out as normal.
2
Switching application lock between enabled and
disabled
Setting a password for cancelling application lock
fEnabling the lock
Carry out the following operations while application lock is cancelled.
PROCEDURE
PROCEDURE
Select "Application lock" from the "Tool" menu.
Select "Environment setup" from the "Tool" menu.
The "Environment setup" window will be displayed.
1
The application lock will be enabled and no operations will be
possible other than opening and closing EMP Monitor and disabling
the application lock.
Select "Change the application lock password".
2
fDisabling the lock
PROCEDURE
Enter the password in both the "New password" and
3
"New password (confirm)" boxes and then click [OK].
Select "Application unlock" from the "Tool" menu.
1
The password can be up to 16 bytes in length. Single-byte
alphanumeric characters can be used.
32
Troubleshooting
Projectors cannot be monitored or controlled
An e-mail message is not sent when a problem
occurs with a projector
Cause
Remedy
Cause
Remedy
Is the projector connected to Connect the network cable correctly.
the network correctly?
s"Network Cable Connections" in the
projector's User's Guide
Is the projector connected to Connect the network cable correctly.
the network correctly?
s"Network Cable Connections" in the
projector's User's Guide
Has the projector been set
Check the settings for the "Network"
up correctly for connection configuration menu command.
Has the projector been set
up correctly for connection configuration menu command.
Check the settings for the "Network"
to the network?
sProjector's User's Guide
to the network?
sProjector's User's Guide
Has EMP Monitor been
installed on the computer
correctly?
Uninstall EMP Monitor and then re-install
it.
Have the SMTP server IP
address, port number and
recipient e-mail address all
been set correctly?
Check the setting details.
Are all the projectors that
you want to control or
monitor registered?
Register the projectors. sp.6
Is the projector's "Network To use the mail notification function while
Monitoring" or "Standby the projector is in standby mode, set
Mode" configuration menu "Network Monitoring" or "Standby Mode"
set to "ON" or "Network
ON"?
Is the projector's "Network In order to use EMP Monitor to monitor
Monitoring" or "Standby and control the projector when it is in
Mode" configuration menu standby mode, the projector's "Network
set to "ON" or "Network
ON"?
to "ON" or "Network ON" in the
projector's configuration menus.
sProjector's User's Guide
Monitoring" or "Standby Mode"
configuration menu must be set to "ON" or
"Network ON".
Has a critical problem
developed causing the
projector to momentarily
stop working?
When the projector has momentarily
stopped working, it cannot send e-mail
messages. If the projector cannot be reset
even after it has been checked, contact your
dealer or the nearest address provided in
the World-Wide Warranty Terms supplied
with the projector.
sProjector's User's Guide
Is power being supplied to Check if the power supply to the location
the projector?
where the projector is set up has been
interrupted, or if the circuit breaker for the
electrical outlet that the projector is
connected to has been tripped.
33
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use of the information contained herein.
General Notice:
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Neither Seiko Epson Corporation nor its affiliates shall be liable to the
purchaser of this product or third parties for damages, losses, costs, or
expenses incurred by purchasers or third parties as a result of: accident,
misuse, or abuse of this product or unauthorized modifications, repairs,
or alterations to this product, or (excluding the U.S.) failure to strictly
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Seiko Epson Corporation shall not be liable against any damages or
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The contents of this guide may be changed or updated without further
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SEIKO EPSON CORPORATION 2006. All rights reserved.
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