Elo TouchSystems Tyco User Manual

Touchmonitors for Gaming  
and Casino Management  
Superior Technology  
largeST SelecTion  
World claSS reliabiliTy  
Reliable gaming monitors from the world  
leader in touchmonitors  
Elo TouchSystems, a division of Tyco Electronics, produces  
a complete line of monitors for gaming machines as well as  
applications throughout the casino. Our gaming monitor line  
is the direct result of talking to industry people like you.  
You wanted higher-quality monitors with greater reliability,  
new features, and a superior touch technology–and we have  
delivered just that.  
Experienced monitor design and production  
Elo’s founders invented the touchscreen more than 30 years  
ago. Today, Elo is not only the world leader in touch technology,  
but also the world’s largest producer of touchmonitors–  
currently with over 35 different models in more than 100  
standard product variations. For over 15 years, Elo has offered  
monitors designed for a variety of specialized markets including  
point of sale (POS), industrial, medical, gaming, and kiosk.  
Proven quality  
Elo gaming monitors have earned their reputation for top  
quality. Starting with proven basic circuits from our desktop  
monitors, we engineer and build monitors specifically for  
the demanding requirements of the gaming and amusement  
industry. Our monitors are designed for touch–it’s not added  
as an afterthought from a different supplier. We even build  
our monitors under the same roof as our touch technology.  
A worldwide company with people  
you can trust  
Elo has expanded its leadership in the global touch marketplace  
by proving itself every day. With direct offices in more than  
15 countries, we are in your time zone, speak your language,  
and can deliver quickly from warehouses on each continent.  
We are there when you need us.  
Elo is part of Tyco International, the world’s largest manufacturer  
of electrical and electronic components. The company operates  
in more than 100 countries with 260,000 employees and had  
fiscal 2005 revenues of $40 billion.  
LCD gaming monitors with a choice  
of touch technology  
Choice of IntelliTouch surface wave for superior  
picture quality or Elo capacitive for backward  
compatibility  
Choice of panels in the same compact footprint,  
including wide viewing angle panels–options your  
customers will also appreciate  
Always Grade A panels  
Unique precision minibezel with virtually invisible  
watertight seal (optional with capacitive)  
Sizes ranging from 12’’ to 32”, plus larger custom  
models  
Long-lasting product cycle–enclosures controlled  
by Elo specifications and tooling  
Future-generation panels can be phased-in without  
external changes  
Multiple mounting options  
Downloadable 3-D electronic design files for  
a perfect fit in your cabinet  
Worldwide agency approvals, plus factory support  
in total system approvals  
Warranty service in your region  
Revolutionary iTouch CRTs  
CRTs still have a place in markets where price is paramount  
and repairs must be local. Elo’s unique iTouch “touch-on-tube”  
technology eliminates the overlay to preserve 100 percent  
of the original picture quality. That means up to 80 percent  
less reflection and no overlay to break. And true flat versions  
look as good as any LCD.  
You really can have the best of all worlds with iTouch–ultimate  
picture quality and superior touch performance at a lower price!  
Custom Monitors  
Elo’s 3D (Discuss, Design, Deliver) team is a great resource  
for your specialized requirements. If our standard line  
of Elo touchmonitors doesn’t provide one that’s a perfect fit,  
our product design experts can build you one that is.  
Elo can also produce a drop-in replacement for your existing  
monitor, with both hardware and software compatibility along  
with the added benefit of Elo’s touch technology.  
Elo gaming monitors are certified, declared to conformity, or designed to meet the following standards as a  
complete system: FCC Part 15 Class B, ICES-03 Class B, VCCI Class B, C-Tick Class B, UL 60950, C22.2  
60950-00 (cUL), TÜV Bauart EN 60950: 1992+A1/A2/A3/A4/A11, CE EMC Emissions Class B (EN 50081-1, EN  
55022), Immunity (EN 50082-1, EN 55024), Low Voltage Directive, Safety (EN 60950), EN 61000-3-2 Class A,  
EN61000-3-3, EN 61000-4-2 Electrostatic Discharge, EN 61000-4-3 Level 2, EN 61000-4-4 Level 2, EN 61000-  
4-5 Level 3, EN 61000-4-6 Level 2, EN 61000-4-8, EN 61000-4-11, UL 22 Amusement and Gaming Machines,  
Nevada State Regulation 14; Technical Standards for Gaming Devices #1.020 Electrical Interference Immunity,  
#1.090 Safety, Part 5.1.1 ESD, Nevada State Requirement for AC 40 kV/500 MHz, CB Report & Certificate (all  
member deviations), Demko D Mark, and CCC.  
Touchmonitors for applications throughout  
the casino  
Besides the extensive line of monitors available to game  
manufacturers, Elo offers a complete line of monitors for  
other areas of the operation. Elo has touchmonitors ideally  
suited for gaming management, as well as retail  
and hospitality POS systems and loyalty kiosks.  
Lottery  
Elo offers specialized touchmonitors for both employee-  
activated lottery POS systems and public VLTs. Elo also  
supplies touch technology to some of the largest lottery  
OEMs in the world.  
Touchcomputers and bingo  
Our new all-in-one touchcomputers offer a complete system  
in the footprint of a standard desktop monitor. Silent, fanless,  
elegantly styled, and space saving, they are a perfect fit for  
bingo halls and many other applications.  
Elo touchmonitors and touchcomputers are available  
with peripheral options including magnetic stripe  
readers, various rear-facing customer displays,  
and biometric fingerprint readers. Sizes shown range  
from 12” to 19”. Sizes above 32” are also available.  
All Elo desktop touchmonitors and touchcomputers  
are designed for touch from the ground up, with  
features like these:  
Spill-resistant sealing  
Stable tilt bases that are removable or reversible  
for wall mounting, with mounting holes for  
tabletop security  
Full connectivity incorporated in the monitor including  
USB hub  
Cables hidden from user view  
Controls on the side rather than the front, plus  
lockout function for public use  
Unrivalled touch technology  
Elo is the leader in touch technology with eight product lines  
to suit your application requirements.  
Elo surface wave  
An outstanding player’s experience yields increased coin-drop.  
In independent comparative tests, players simply preferred  
Elo’s surface-wave touch technology.  
Extremely fast, sensitive touch response  
The most accurate touch, even for small targets like  
internet hyperlinks  
Drift-free performance, not affected by surrounding  
metal or poor earths  
Never an incorrect or averaged double-touch from  
two players  
Ultimate picture quality and light transmission, with no  
metallic layers or coatings  
Minimized reflections from overhead lights  
Z-axis for pressure adds a new dimension to games  
Only Elo offers clear glass IntelliTouch and iTouch “touch-on-tube”  
surface-wave technology. And only Elo has recently patented  
true flat surface-wave technology with the transducers on  
the back of the glass.  
Elo capacitive  
Elo capacitive touchscreens provide a solution for customers  
seeking an alternative to the currently available capacitive  
options. The Elo-designed controller is drop-in compatible  
with both industry standard protocols, and the touchscreens  
feature Elo’s advanced Z-border, a patented linearization  
electrode pattern. With the addition of capacitive touchscreens,  
Elo is firmly positioned as the primary single-source solution  
for all mainstream touch technologies.  
How touch systems work  
IntelliTouch  
Both IntelliTouch and iTouch are surface-wave touch technologies.  
IntelliTouch is applied on a piece of clear glass that is then integrated  
into an LCD; iTouch is applied directly on the CRT faceplate.  
The controller develops a digital map of the glass using ultrasonic  
waves in the surface. A bare or gloved finger absorbs a portion of  
the waves travelling across the surface and the resulting change in  
the received signal is analysed by the controller and digitised into  
X and Y coordinates. A third coordinate–Elo’s unique Z-axis–senses  
pressure by measuring how much signal is absorbed.  
iTouch  
Elo’s capacitive technology consists of a uniform conductive coating  
on a glass panel. During operation, electrodes around the panel’s  
edge evenly distribute a low voltage across the conductive layer,  
creating a uniform electric field. A touch draws current from each  
corner. The controller measures the ratio of the current flow from  
the corners and calculates the touch location.  
Capacitive  
Switch to Elo for a higher standard  
Experience what more and more gaming professionals have discovered:  
Elo monitor quality has set a new standard in the market  
Elo surface wave lasts longer than other technologies–no issues with  
recalibration or scratches (that’s why no aftermarket even exists  
for replacement Elo overlays)  
Benefit from local customer service and support in your language,  
from product conception to rollout and beyond  
Our compliance engineers assist as needed for your total system approvals  
Pull from stock in a warehouse near you or pick up directly at our factory  
Get Elo expertise backed by Tyco International, one of the world’s largest  
companies  
Visit our web site devoted to gaming:  
Connect right now, choose your product, then give us a call!  
Complete product specifications for comparison  
Downloadable drawings, agency documentation, and other tech info  
Drivers and programming tips  
Press releases  
Success stories  
You can find us all over the world  
eloinfo@elotouch.com. See www.elogaming.com for local email addresses.  
USA  
Europe  
Asia/Pacific  
Corporate Headquarters  
United States  
Belgium  
Australia  
Tyco Electronics Raychem N.V.  
Tel: +32 (0)16 35 21 00  
Tyco Electronics Australia Pty. Ltd.  
Tel: +61 (2) 9554-2600  
Elo TouchSystems  
301 Constitution Drive  
Menlo Park, CA 94025  
1-800-ELO-TOUCH  
Tel: 1-650-361-4700  
Fax: 1-650-361-4722  
France  
Tyco Electronics France SAS  
Tel: +33 (0)1 69 18 83 60  
China/Beijing  
Raychem Shanghai Cable  
Accessories Ltd.  
Tel: +(86-10)65693200 ext. 6528  
Germany  
Tyco Electronics Raychem GmbH  
Tel: +49 (0)89 60822-0  
Argentina  
Elo TouchSystems Argentina S.A.  
Tel: +54 11-4733-2200  
China/GuangZhou  
Raychem Shanghai Cable  
Accessories Ltd.  
Ireland  
Elo TouchSystems  
Tel: +353 21 480 8351  
Tel: +86-20-83652562 ext. 2527  
Brazil  
Tyco Electronics Brasil S.A.  
Tel: +55 11 2103-6000  
China/Shanghai  
Raychem Shanghai Cable  
Accessories Ltd.  
Italy  
Caribbean, Central America  
Elo TouchSystems, Inc.  
Tel: 1-305-717-6715  
Tyco Electronics Raychem S.p.a.  
Tel: +39 02 575 76219  
Tel: +86-21-6485-3288 ext. 2313  
Japan  
Spain  
Elo TouchSystems  
Tel: +34 91 66 30 433  
Touch Panel Systems K.K. (TPS)  
Tel: (81) 45-478-2161  
Korea  
Tyco Electronics Korea  
Tel: +82-2-3415-4657  
U.K.  
Tyco Electronics UK Ltd.  
Tel: +44 (0)1793 57 33 44  
Singapore  
Tyco Electronics Singapore Pty Ltd  
Tel: +65 64164438  
Taiwan  
intelliTouch and iTouch are trademarks of Tyco electronics corporation  
products and specifications subject to change.  
1/2006 ©Tyco electronics corporation. all rights reserved.  
printed in belgium. elo-133  
Tyco Electronics Taiwan Co., Ltd.  
Tel: +886-2-8768 2788, #436  

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