Elo TouchSystems Elo Entuitive 3000 Series 2240L User Manual

Elo TouchSystems 2240L 22-inch LCD  
Touchmonitor User Guide  
Copyright © 2008 Tyco Electronics. All Rights Reserved.  
No part of this publication may be reproduced, transmitted, tran-  
scribed, stored in a retrieval system, or translated into any language  
or computer language, in any form or by any means, including, but not  
limited to, electronic, magnetic, optical, chemical, manual, or other-  
wise without prior written permission of Elo TouchSystems.  
Disclaimer  
The information in this document is subject to change without no-  
tice. Elo TouchSystems makes no representations or warranties with  
respect to the contents hereof, and specically disclaims any implied  
warranties of merchantability or tness for a particular purpose. Elo  
TouchSystems reserves the right to revise this publication and to  
make changes from time to time in the content hereof without obliga-  
tion of Elo TouchSystems to notify any person of such revisions or  
changes.  
Trademark Acknowledgments  
IntelliTouch, APR (Acoustic Pulse Recognition), Elo TouchSystems,  
TE Logo, and Tyco Electronics are trademarks. Other product names  
mentioned herein may be trademarks or registered trademarks of their  
respective companies. Elo TouchSystems claims no interest in trade-  
marks other than its own.  
Elo TouchSystems 2240L User Guide  
3
Table of Contents  
Chapter 1: Introduction....................................................................5  
About the Product ............................................................................................................. 5  
Precautions......................................................................................................................... 5  
Chapter 2: Installation And Setup...................................................6  
Unpacking Your Touchmonitor ......................................................................................... 7  
Connecting the Cables to the Touchmonitor and Computer.............................................. 8  
Installing the Touch Driver ................................................................................................ 9  
Monitor Overview and Dimensions................................................................................. 10  
Monitor Mounting and Orientation.................................................................................. 12  
Chapter 3: Operation......................................................................17  
About Touchmonitor Adjustments .................................................................................. 17  
Rear Panel Control Buttons for On-Screen Display (OSD) ............................................ 18  
On-Screen Display (OSD) Remote Control Box Accessory (optional)........................... 20  
Preset Display Modes ...................................................................................................... 24  
Chapter 4: Troubleshooting...........................................................25  
Solutions to Common Problems ...................................................................................... 25  
Technical Support ............................................................................................................ 26  
Appendix A: Touchmonitor Safety................................................27  
Care and Handling of Your Touchmonitor....................................................................... 28  
Warning............................................................................................................................ 29  
Waste Electrical and Electronic Equipment (WEEE) Directive...................................... 29  
Appendix B: Technical Specications..........................................30  
2240L Specications........................................................................................................ 31  
Regulatory Information.................................................................................................... 33  
Warranty........................................................................................................................... 37  
Elo TouchSystems 2240L User Guide  
4
C H A P T E R  
1
INTRODUCTION  
About the Product  
Your new Elo TouchSystems 2240L open-frame touchmonitor com-  
bines the reliable performance of touch technology with the latest  
advances in Liquid Crystal Display (LCD) design. The monitor comes  
with the following features:  
22” color active matrix thin-lm-transistor (TFT) with a  
native resolution of 1680 X 1050.  
Available in Acoustic Pulse Recognition (APR),  
IntelliTouch, SecureTouch, and Surface Capacitive touch  
technologies.  
All monitors have VGA video data inputs and some  
models also include DVI-D video data inputs.  
All touch technologies come with USB and serial  
interfaces.  
For more detailed information, please visit our website:  
Precautions  
Follow all warnings, installation, and maintenance recommendations  
in this manual to ensure operator safety and maximize the life of the  
monitor. See Appendix A (page 27) for information on touchmoni-  
tor safety. Before setting up and turning on your touchmonitor, read  
through this manual, especially Chapter 2 (Installation and Setup), and  
Chapter 3 (Operation).  
Elo TouchSystems 2240L User Guide  
5
C H A P T E R  
2
INSTALLATION AND SETUP  
This chapter discusses how to install and set up the LCD touchmonitor  
and how to install Elo TouchSystems driver software.  
Elo TouchSystems 2240L User Guide  
6
Unpacking Your Touchmonitor  
Check that the following items are present:  
AND/  
OR  
USB Cable  
Serial Cable  
Touchmonitor  
(including integrated  
OSD control)  
AND/  
OR  
VGA Video Cable  
DVI-D Cable  
Power Cable  
(appearance of cable  
differs according to  
region)  
(not included with  
some European or  
Asian models)  
OSD Remote Control Box  
Accessory (optional)  
Mounting Brackets  
(quantity: four)  
TouchTools CD and Quick  
Install Guide  
Elo TouchSystems 2240L User Guide  
7
Connecting the Cables to the Touchmonitor and Computer  
Connector Panel on Rear Side of Monitor  
LED  
Status  
Power  
Button  
Analog Video  
USB  
Cable  
Power Cable  
DVI-D Cable  
(not included  
with some  
European  
Serial Cable  
OSD  
Remote  
Control  
Box  
Connector  
(Optional)  
Cable  
models)  
To connect your touchmonitor to your computer and power  
source:  
1
2
Connect one end of the power cable to the connector panel and  
the other end to the power outlet.  
Connect either the USB cable OR the serial cable to the rear  
panel of the monitor. Note: Do not use both. Connect the other  
end to your computer.  
3
Connect the video cable and/or the DVI-D cable to the rear panel  
of the monitor. Tighten by turning the two thumb screws clockwise  
to ensure proper grounding. Connect the other end to your  
computer.  
4
5
Connect one end of the OSD remote control box connector to  
the rear panel of the monitor and the other end to your computer.  
Press the power button to turn the monitor on.  
Elo TouchSystems 2240L User Guide  
8
Installing the Touch Driver  
Your Elo touchmonitor is Plug-and-Play compliant. Information on  
the video capabilities of the touchmonitor is sent to the video display  
adapter when the computer’s operating system starts. If the comput-  
er’s operating system detects the touchmonitor, follow the instructions  
on the screen to install a generic Plug-and-Play monitor.  
Elo TouchSystems touchscreen driver software that allows your touch-  
monitor to work with your computer is located on the enclosed CD.  
The latest versions of drivers and driver information for all operating  
systems, including those that are not included with the CD, are avail-  
able on the Elo TouchSystems website at www.elotouch.com/sup-  
port/downloads/.  
To install the Touch Driver, follow the steps below:  
1
Insert the TouchTools or APR CD in your computer’s CD-ROM  
drive.  
2
3
Click on Install Driver for This Computer.  
Follow the on-screen instructions to complete the installation.  
If there are no on-screen instructions when you install the  
TouchTools or APR CD:  
1
2
Click Start > Run.  
Click the Browse button to locate the EloCd.exe program  
on the CD-ROM.  
3
4
Click Open, then OK to run EloCd.exe.  
Follow the directions on the screen to complete the driver  
installation.  
Elo TouchSystems 2240L User Guide  
9
Monitor Overview and Dimensions (IntelliTouch Model)  
Note:  
Elo TouchSystems 2240L User Guide 10  
Monitor Overview and Dimensions (Surface Capacitive Model)  
Elo TouchSystems 2240L User Guide 11  
Monitor Mounting and Orientation  
When the monitor is mounted in the landscape orientation, the cable  
connection panel must be at the bottom, as shown in the illustration  
below.  
Rear View of Monitor—Landscape Orientation  
Top  
Bottom  
Cable Connection Panel  
Alternatively, the monitor may be mounted in the portrait orientation.  
For this orientation, the cable connection panel may be on either side,  
as shown in the illustrations below.  
Rear View of Monitor—Portrait Orientation  
Cable Connection  
Elo TouchSystems 2240L User Guide 12  
Monitor Mounting and Orientation (continued)  
Landscape Orientation Angle Views  
The mounting orientation can be up to a 90°  
angle from vertical, as shown in the illustrations  
below.  
90º  
90º  
Elo TouchSystems 2240L User Guide 13  
Monitor Mounting and Orientation (continued)  
Portrait Orientation Angle Views  
The mounting orientation can be up to a 90°  
angle from vertical, as shown in the illustrations  
below.  
90°  
90°  
Elo TouchSystems 2240L User Guide 14  
Monitor Mounting and Orientation (continued)  
Mounting to 100 mm VESA Mount—Landscape Orientation  
Requires four (4) M4 thread hole Phillips head  
attaching screws (8 mm depth)  
Note:  
Dimensions are in millimeters.  
Elo TouchSystems 2240L User Guide 15  
Monitor Mounting and Orientation (continued)  
Mounting to 100 mm VESA Mount—Portrait Orientation  
Requires four (4) M4  
thread hole Phillips  
head attaching  
screws (8 mm depth)  
Note:  
Dimensions are in millimeters.  
Elo TouchSystems 2240L User Guide 16  
C H A P T E R  
3
OPERATION  
About Touchmonitor Adjustments  
Your touchmonitor most likely will not require adjustment. However,  
variations in video output and application may require adjustments to  
your touchmonitor to optimize the quality of the display.  
For best performance, your video source should be 1680 X 1050  
resolution, at 60Hz vertical frame rate. Operating in other resolutions  
degrades video performance.  
For input video outside the refresh rate and dot clock ranges, the  
monitor does not automatically adjust, but displays an “Out of Range”  
(OOR) message and the On-screen Display (OSD) menu, which ordi-  
narily allows you to change monitor settings, is disabled.  
Note: If the OOR message is displayed, do not continue to oper-  
ate the touchmonitor or LCD damage may result. To enable the  
touchmonitor, change the computer video mode so it is within  
the allowable vertical frame rate range shown under “Input Video  
Range” on page 32.  
Elo TouchSystems 2240L User Guide 17  
Rear Panel Control Buttons for On-Screen Display (OSD)  
The rear panel control buttons for on-screen display (OSD) adjust-  
ments allow you to change settings on the monitor screen. There are  
ve buttons:  
1
2
3
4
5
MENU  
SEL (select)  
(power switch)  
Elo TouchSystems 2240L User Guide 18  
Rear Panel Control Buttons for On-Screen Display (OSD) (continued)  
Control  
Function  
MENU  
Displays/exits the OSD Menus  
1) Enters contrast of the OSD (if no  
OSD is currently displayed on screen)  
2) Increases value of OSD adjustment choice  
3) Selects OSD choice counterclockwise  
1) Enters brightness adjustment (if no OSD is  
currently displayed on screen)  
2) Decreases value of OSD adjustment choice  
SEL  
1) Automatically adjusts the image on the screen (this  
function not available for European models)  
2) Selects adjustment choices from the OSD menus  
Power Switch turns monitor on and off  
Note: After any values have been adjusted, the monitor automatically  
saves the changes.  
Elo TouchSystems 2240L User Guide 19  
On-Screen Display (OSD) Remote Control Box Accessory (optional)  
OSD Remote Control Buttons  
The On-Screen Display (OSD) Remote Control Box is an optional  
accessory that allows you to change settings on the monitor screen  
remotely. It has four buttons:  
1
2
3
4
AUTO/SEL (select)  
DOWN  
UP  
MENU  
OSD Menu Functions  
Use the control buttons for the following functions:  
Control  
Function  
AUTO/SEL  
1) Automatically adjusts the image on the screen (this  
function not available for European models)  
2) Selects adjustment choices from the OSD menus.  
DOWN  
UP  
1) Enters brightness adjustment (if no OSD is  
currently displayed on screen)  
2) Decreases value of OSD adjustment choice  
1) Enters contrast of the OSD (if no  
OSD is currently displayed on screen)  
2) Increases value of OSD adjustment choice  
3) Selects OSD choice counterclockwise  
MENU  
Displays/exits the OSD Menus  
After any values have been adjusted, the monitor automatically saves  
the changes.  
Elo TouchSystems 2240L User Guide 20  
You are able to lock and unlock the OSD feature. When the OSD is  
locked, no OSD can be displayed or used. The monitor is shipped in  
the unlocked position.  
To lock the OSD:  
1
Press the MENU button and UP button simultaneously for 2  
seconds. A window will appear displaying “OSD Unlock.”  
Continue to hold the buttons down for another 2 seconds and the  
window toggles to “OSD Lock.”  
2
Power Lock/Unlock  
You are able to lock/unlock the Power feature. When the power is  
locked, pressing the power switch will not turn off the monitor. The  
monitor is shipped in the unlocked position. To lock the power:  
1
Press the MENU button and the DOWN button simultaneously for  
2 seconds. A window will appear displaying “Power Unlock.”  
Continue to hold the buttons down for another 2 seconds and the  
window toggles to “Power Lock.”  
2
NOTE: By default, the OSD screen will disappear if no input activities are detected for 30 seconds.  
Elo TouchSystems 2240L User Guide 21  
On-Screen Display (OSD) Control Options (for Rear  
Panel Controls or Optional Remote Control Box)  
Auto Adjust  
• Automatically adjusts video timing parameters (of VGA video  
only).  
Luminance  
Brightness  
• Adjusts the brightness.  
Contrast  
• Adjusts the contrast.  
Geometry (applies to analog VGA input only)  
H-position  
• Moves the image left or right on the screen.  
V-position  
• Moves the image up or down on the screen.  
Clock  
• Stretches the image horizontally.  
Phase  
• Adjusts the phase of the dot clock to image data.  
Color  
• Sets the color temperature.  
Input Select  
• Selects between VGAand DVI input signals (not available for  
European models).  
OSD  
OSD H-Position  
• Adjusts the OSD menu screen left or right.  
OSD V-Position  
• Adjusts the OSD menu screen up or down.  
OSD Timeout  
• Adjusts amount of time that the OSD menu is displayed.  
Language  
• Selects the language used for the OSD menu from English,  
French, German, Spanish, Italian, Traditional Chinese,  
Simplied Chinese, or Japanese.  
Elo TouchSystems 2240L User Guide 22  
Recall  
Recall Color  
• Restores default color temperature settings.  
Recall Defaults  
• Restores original factory settings for H-position,  
V-position, Clock, and Phase for the current video mode  
(VGA only).  
• Restores original factory settings for all other parameters  
and video inputs, except language (VGA and DVI).  
Miscellaneous  
Sharpness  
• Adjusts sharpness of video.  
Display Information  
• Frequency of the input horizontal/vertical synchronizing  
signal is indicated.  
Elo TouchSystems 2240L User Guide 23  
Preset Display Modes  
The touchmonitor comes with preset settings for commonly used  
video modes. It automatically adjusts the picture size and centering  
for any of the video modes listed in Appendix B, 2240L Specications  
(page 31), under “Preset Display Modes.”  
Elo TouchSystems 2240L User Guide 24  
C H A P T E R  
4
TROUBLESHOOTING  
If you are experiencing trouble with your touchmonitor, refer to the  
table below. If the problem persists, please contact your local dealer  
or our service center. Elo Technical Support numbers are listed on the  
following page.  
Solutions to Common Problems  
Problem  
Suggestions  
The monitor does not respond after  
you turn on the system  
Check that the monitor’s Power  
Switch is on. Turn off the power and  
check the monitor’s power cord and  
signal cable for proper connection.  
Refer to the On-Screen Display (OSD)  
Remote Control Box section to adjust the  
brightness.  
Characters on the screen are dim  
The screen is blank  
If not used for a period of time, the screen  
may automatically turn off as a result of  
a computer Power Saving feature. Press  
any key on the computer’s keyboard to  
see if the screen reappears. Refer to the  
On-Screen Display (OSD) Remote Control  
Box section to adjust the brightness.  
Turn the monitor off, then turn it on again.  
Screen ashes when you rst turn on  
the monitor  
Check to see if the video mode or vertical  
frequency of your video source is outside  
the range of the touchmonitor. See Chapter  
3 and Appendix B for more information on  
allowable video modes.  
“Out of Range” display  
Make sure the USB or serial cable is  
securely attached at both ends.  
Touch doesn’t work  
Elo TouchSystems 2240L User Guide 25  
Technical Support  
To contact technical support online, please go to:  
To contact technical support by telephone, please call:  
1-800-557-1458  
Elo TouchSystems 2240L User Guide 26  
APPENDIX  
A
TOUCHMONITOR SAFETY  
This appendix contains important information on the proper setup and  
maintenance of your touchmonitor.  
1
To reduce the risk of electric shock, follow all safety notices and  
never open the touchmonitor case.  
2
Turn off the product before cleaning. (Please refer to Care and  
Handling of Your Touchmonitor on the following page for proper  
cleaning methods.)  
3
Your touchmonitor is equipped with a 3-wire, grounding  
power cord. The power cord plug only ts into a grounded  
outlet. Do not attempt to t the plug into an outlet that has not  
been congured for this purpose. Do not use a damaged power  
cord. Only use the power cord that comes with your Elo  
TouchSystems Touchmonitor. Use of an unauthorized power  
cord may invalidate your warranty.  
4
5
The slots located on the sides and top of the touchmonitor case  
are for ventilation. Do not block or insert anything inside the  
ventilation slots.  
It is important that your touchmonitor remains dry. Do not pour  
liquid into or onto your touchmonitor. If your touchmonitor be-  
comes wet do not attempt to repair it yourself.  
Elo TouchSystems 2240L User Guide 27  
Care and Handling of Your Touchmonitor  
The following tips will help keep your Elo touchmonitor functioning at  
the optimal level.  
To avoid risk of electric shock, do not disassemble the  
touchmonitor. There are no user-serviceable parts inside the  
touchmonitor. Remember to unplug the touchmonitor from the  
power outlet before cleaning.  
• Do not use alcohol (methyl, ethyl or isopropyl) or any strong  
solvent. Do not use thinner or benzene, abrasive cleaners, or  
compressed air.  
To clean the touchmonitor housing, use a cloth lightly dampened  
with a mild detergent.  
• Avoid getting liquids inside your touchmonitor. If liquid does get  
inside, have a qualied service technician check it before you  
power it on again.  
• Do not wipe the touchscreen with anything abrasive that could  
scratch the surface.  
To clean the touchscreen, use window or glass cleaner. Put the  
cleaner on a clean, soft cloth and wipe the touchscreen. Never  
apply the cleaner directly to the touchscreen.  
Elo TouchSystems 2240L User Guide 28  
Warning  
This product consists of devices that may contain mercury, which must  
be recycled or disposed of in accordance with local, state, or federal  
laws. (Within this system, the backlight lamps in the monitor display  
contain mercury.)  
Waste Electrical and Electronic Equipment (WEEE) Directive  
In the European Union, this label indicates that this product should not  
be disposed of with household waste. It should be deposited at an ap-  
propriate facility to enable recovery and recycling.  
Elo TouchSystems 2240L User Guide 29  
APPENDIX  
B
TECHNICAL SPECIFICATIONS  
Elo TouchSystems 2240L User Guide 30  
2240L Specications  
Model  
ET2240L  
LCD Display  
Display Size  
22” TFT active matrix panel  
473.76(H) x 296.1(V) mm  
.282(H) x .282(V) mm  
640 x 480 @ 60Hz  
Pixel Pitch  
Preset Display Modes  
640 x 480 @ 66Hz  
640 x 480 @ 72Hz  
720 x 350@ 70Hz  
720 x 400 @ 70Hz  
800 x 500 @ 60Hz  
800 x 600 @ 56Hz  
800 x 600 @ 60Hz  
800 x 600 @ 72Hz  
832 x 624 @ 75Hz  
1024 x 768 @ 60Hz  
1024 x 768 @ 65Hz  
1024 x 768 @ 72Hz  
1024 x 768 @ 75Hz  
1152 x 864 @ 75Hz  
1280 x 768 @ 65Hz  
1280 x 960 @ 60Hz  
1280 x 1024 @ 60Hz  
1280 x 1024 @ 75Hz  
1360 x 768 @ 60Hz  
1366 x 768 @ 60Hz  
1600 x 1200 @60Hz  
1680 x 1050 @ 60Hz  
1680 x 1050  
Native Resolution  
Contrast Ratio  
Brightness  
1000:1 (typical)  
No Touch: Typical 270 cd/m2  
IntelliTouch: Typical 270 cd/m2  
APR: Typical 270 cd/m2  
Surface Capacitive: Typical 249 cd/m2  
Elo TouchSystems 2240L User Guide 31  
Response Time  
Rising and falling time: 16 ms (typical)  
Gray to gray: 6 ms (typical)  
Display Color  
Viewing Angle  
16.7 Million  
Vertical - Typical 178° at a CR>10  
Horizontal - Typical 178° at a CR>10  
• RGB Analog Video  
Input Video Signal  
Input Video Range  
Video Signal Connector  
• DVI-D Video (not available with European models)  
Horizontal scan frequency: 30 to 75KHz  
Vertical frame rate range: 56 to 75Hz  
Analog: 15-pin Female D-Sub  
Digital: Female DVI-D (not available with European  
models)  
Plug & Play  
DDC1 and DDC2B  
Version 1.3  
VESA EDID le  
VESA MCCS protocol  
Touch Technology (optional)  
Version 2.0  
IntelliTouch, Acoustic Pulse Recognition, or  
Surface Capacitive  
Power Input  
100–240 Vac, 50/60Hz  
Operating Conditions  
Temperature: 0°C to 40°C  
Humidity: 20% to 80% (no condensation)  
Altitude: 0 to 3,658 m  
Storage Conditions  
Temperature: -20°C to 60°C  
Humidity: 10% to 90% (no condensation)  
Altitude: 0 to 12,192 m  
Dimensions (HxWxD)  
Weight  
352 x 530 x 78 mm  
8.48 Kg (unpackaged)  
12.59 Kg (packaged)  
Elo TouchSystems 2240L User Guide 32  
REGULATORY INFORMATION  
I. Electrical Safety Information:  
A) Compliance is required with respect to the voltage, frequency, and  
current requirements indicated on the manufacturer’s label. Connec-  
tion to a different power source than those specied herein may result  
in improper operation, damage to the equipment, invalidation of war-  
ranty, or a re hazard if the requirements are not followed.  
B) There are no operator-serviceable parts inside this equipment.  
There are hazardous voltages generated by this equipment which  
constitute a safety hazard. Service should be provided only by a quali-  
ed service technician.  
C) This equipment is provided with a detachable power cord which  
has an integral safety ground wire intended for connection to a  
grounded safety outlet.  
1) Do not substitute the cord with other than the provided  
approved type. Under no circumstances use an adapter plug to  
connect to a 2-wire outlet as this defeats the continuity of the  
grounding wire.  
2) The equipment requires the use of the ground wire as a part of  
the safety certication. Modication or misuse can provide a  
shock hazard that can result in serious injury or death.  
3) Contact a qualied electrician or the manufacturer if there are  
questions about the installation prior to connecting the equipment  
to main power.  
II. Emissions and Immunity Information  
A) Notice to Users in the United States: This equipment has been  
tested and found to comply with the limits for a Class B digital device,  
pursuant to Part 15 of FCC Rules. These limits are designed to pro-  
vide reasonable protection against harmful interference in a residential  
or commercial installation. This equipment generates, uses, and can  
radiate radio frequency energy, and if not installed and used in accor-  
dance with the instructions, may cause harmful interference to radio  
communications.  
Elo TouchSystems 2240L User Guide 33  
B) Notice to Users in Canada: This equipment complies with the Class  
B limits for radio noise emissions from digital apparatus as established  
by the Radio Interference Regulations of Industry Canada.  
C) Notice to Users in the European Union: Use only the provided  
power cords and interconnecting cabling provided with the equipment.  
Substitution of provided cords and cabling may compromise electrical  
safety or CE Mark Certication for emissions or immunity as required  
by the following standards: This Information Technology Equipment  
(ITE) is required to have a CE Mark on the manufacturer’s label which  
means that the equipment has been tested to the following Directives  
and Standards:  
This equipment has been tested to the requirements for the CE  
Mark as required by EMC Directive 89/336/EEC indicated in European  
Standard EN 55022 Class B and the Low Voltage Directive 73/23/EEC  
as indicated in European Standard EN 60950.  
D) General Information to all Users: This equipment generates, uses  
and can radiate radio frequency energy. If not installed and used ac-  
cording to this manual, the equipment may cause interference with  
radio and television communications. There is, however, no guarantee  
that interference will not occur in any particular installation due to site-  
specic factors.  
1) In order to meet emission and immunity requirements, the user  
must observe the following:  
a) Use only the provided I/O cables to connect this digital  
device with any computer.  
b) To ensure compliance, use only the provided  
manufacturer’s approved power cord.  
c) The user is cautioned that changes or modications to  
the equipment not expressly approved by the party  
responsible for compliance could void the user’s authority  
to operate the equipment.  
2) If this equipment appears to cause interference with radio or  
television reception, or any other device:  
a) Verify as an emission source by turning the equipment  
off and on.  
b) If you determine that this equipment is causing the  
Elo TouchSystems 2240L User Guide 34  
interference, try to correct the interference by using one or more of the  
following measures:  
i) Move the digital device away from the affected  
receiver.  
ii) Reposition (turn) the digital device with respect  
to the affected receiver.  
iii) Reorient the affected receiver’s antenna.  
iv) Plug the digital device into a different AC outlet  
so the digital device and the receiver are on  
different branch circuits.  
v) Disconnect and remove any I/O cables that the  
digital device does not use. (Unterminated I/O  
cables are a potential source of high RF emission  
levels.)  
vi) Plug the digital device into only a grounded  
outlet receptacle. Do not use AC adapter plugs.  
(Removing or cutting the power cord ground may  
increase RF emission levels and may also present  
a lethal shock hazard to the user.)  
vii) If you need additional help, consult your dealer,  
manufacturer, or an experienced radio or televi-  
sion technician.  
Elo TouchSystems 2240L User Guide 35  
III. Agency Certifications  
The following Certications have been issued for the monitor:  
Argentina S-Mark  
Australia C-Tick  
CE  
China CCC  
China RoHS  
FCC  
IMERC  
Japan VCCI  
Korea MIC  
Mexico NOM  
Russia PCT  
Taiwan  
UL  
cUL  
WEEE  
Elo TouchSystems 2240L User Guide 36  
WARRANTY  
Except as otherwise stated herein or in an order acknowledgment  
delivered to Buyer, Seller warrants to Buyer that the Product shall be  
free of defects in materials and workmanship. With the exception of  
the negotiated warranty periods; the warranty for the touchmonitor and  
components of the product is 3 years.  
Seller makes no warranty regarding the model life of components.  
Seller’s suppliers may at any time and from time to time make chang-  
es in the components delivered as Products or components.  
Buyer shall notify Seller in writing promptly (and in no case later than  
thirty (30) days after discovery) of the failure of any Product to con-  
form to the warranty set forth above; shall describe in commercially  
reasonable detail in such notice the symptoms associated with such  
failure; and shall provide to Seller the opportunity to inspect such  
Products as installed, if possible. The notice must be received by  
Seller during the Warranty Period for such product, unless otherwise  
directed in writing by the Seller. Within thirty (30) days after submitting  
such notice, Buyer shall package the allegedly defective Product in its  
original shipping carton(s) or a functional equivalent and shall ship to  
Seller at Buyer’s expense and risk.  
Within a reasonable time after receipt of the allegedly defective Prod-  
uct and verication by Seller that the Product fails to meet the war-  
ranty set forth above, Seller shall correct such failure by, at Seller’s  
options, either (i) modifying or repairing the Product or (ii) replacing  
the Product. Such modication, repair, or replacement and the return  
shipment of the Product with minimum insurance to Buyer shall be at  
Seller’s expense. Buyer shall bear the risk of loss or damage in transit,  
and may insure the Product. Buyer shall reimburse Seller for transpor-  
tation cost incurred for Product returned but not found by Seller to be  
defective. Modication or repair, of Products may, at Seller’s option,  
take place either at Seller’s facilities or at Buyer’s premises. If Seller is  
unable to modify, repair, or replace a Product to conform to the war-  
ranty set forth above, then Seller shall, at Seller’s option, either refund  
to Buyer or credit to Buyer’s account the purchase price of the Prod-  
Elo TouchSystems 2240L User Guide 37  
uct less depreciation calculated on a straight-line basis over Seller’s  
stated Warranty Period.  
THESE REMEDIES SHALL BE THE BUYER’S EXCLUSIVE REME-  
DIES FOR BREACH OF WARRANTY. EXCEPT FOR THE EXPRESS  
WARRANTY SET FORTH ABOVE, SELLER GRANTS NO OTHER  
WARRANTIES, EXPRESS OR IMPLIED BY STATUTE OR OTHER-  
WISE, REGARDING THE PRODUCTS, THEIR FITNESS FOR ANY  
PURPOSE, THEIR QUALITY, THEIR MERCHANTABILITY, THEIR  
NONINFRINGEMENT, OR OTHERWISE. NO EMPLOYEE OF SELL-  
ER OR ANY OTHER PARTY IS AUTHORIZED TO MAKE ANY WAR-  
RANTY FOR THE GOODS OTHER THAN THE WARRANTY SET  
FORTH HEREIN. SELLER’S LIABILITY UNDER THE WARRANTY  
SHALL BE LIMITED TO A REFUND OF THE PURCHASE PRICE OF  
THE PRODUCT. IN NO EVENT SHALL SELLER BE LIABLE FOR  
THE COST OF PROCUREMENT OR INSTALLATION OF SUBSTI-  
TUTE GOODS BY BUYER OR FOR ANY SPECIAL, CONSEQUEN-  
TIAL, INDIRECT, OR INCIDENTAL DAMAGES.  
Buyer assumes the risk and agrees to indemnify Seller against and  
hold Seller harmless from all liability relating to (i) assessing the suit-  
ability for Buyer’s intended use of the Products and of any system  
design or drawing and (ii) determining the compliance of Buyer’s use  
of the Products with applicable laws, regulations, codes, and stan-  
dards. Buyer retains and accepts full responsibility for all warranty and  
other claims relating to or arising from Buyer’s products, which include  
or incorporate Products or components manufactured or supplied  
by Seller. Buyer is solely responsible for any and all representations  
and warranties regarding the Products made or authorized by Buyer.  
Buyer will indemnify Seller and hold Seller harmless from any liability,  
claims, loss, cost, or expenses (including reasonable attorney’s fees)  
attributable to Buyer’s products or representations or warranties con-  
cerning same.  
Elo TouchSystems 2240L User Guide 38  
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Getting in Touch with Elo  
the ofce nearest you:  
North America  
Elo TouchSystems  
301 Constitution Drive  
Menlo Park, CA 94025  
USA  
Germany  
Belgium  
Asia-Pacific  
Tyco Electronics Raychem GmbH Tyco Electronics Raychem N.V.  
Sun Hamada Bldg. 2F  
1-19-20 ShinYokohama  
Kanagawa 222-0033  
Japan  
(Elo TouchSystems Division)  
Finsinger Feld 1  
(Elo TouchSystems Division)  
Diestsesteenweg 692  
B-3010 Kessel-Lo  
Belgium  
D-85521 Ottobrunn  
Germany  
(800) ELO-TOUCH  
(800) 356-8682  
Tel +49 (0)(89) 60822-0  
Fax +49(0)(89) 60822-180  
Tel +32(0)(16)35 21 00  
Fax +32(0)(16)35 21 01  
Tel +81(45)478-2161  
Fax +81(45)478-2180  
Tel 650-361-4800  
Fax 650-361-4747  
Elo TouchSystems 2240L User Guide 39  

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