Dell Flat Panel Monitor 225 4201 User Manual

Dell™ U2913WM Flat Panel Monitor  
Information in this document is subject to change without notice.  
© 2013 Dell Inc. All rights reserved.  
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.  
Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc; Microsoft and Windows are either trademarks or registered trademarks of Microsoft Corporation in the United States  
and/or other countries, Intel is a registered trademark of Intel Corporation in the U.S. and other countries; and ATI is a trademark of Advanced Micro Devices, Inc. ENERGY STAR is a registered  
trademark of the U.S. Environmental Protection Agency. As an ENERGY STAR partner, Dell Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency.  
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary  
interest in trademarks and trade names other than its own.  
Model U2913WMt  
October 2013 Rev. A05  
 
Setting Up Your Monitor  
Dell™ U2913WM Flat Panel Monitor  
Setting the display resolution to 2560 x 1080 (maximum)  
®
®
For maximum display performance with Microsoft Windows operating systems, set the display resolution to 2560 x 1080 pixels by performing the following steps:  
®
In Windows Vista :  
1. Right-click on the desktop and click Personalization.  
2. Click Change Display Settings.  
3. Move the slider-bar to the right by pressing and holding the left-mouse button and adjust the screen resolution to 2560 x 1080.  
4. Click OK.  
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®
®
In Windows 7 or Windows 8 / Windows 8.1:  
1. Right-click on the desktop and click Screen Resolution.  
2. Move the slider-bar by pressing and holding the left-mouse button and adjust the screen resolution to 2560 x 1080.  
3. Click OK.  
If you do not see 2560 x 1080 as an option, you may need to update your graphics driver. Please choose the scenario below that best describes the computer system you  
are using, and follow the provided directions:  
 
About Your Monitor  
Dell™ U2913WM Flat Panel Monitor User's Guide  
Package Contents  
Your monitor ships with the components shown below. Ensure that you have received all the components and contact Dell if something is missing.  
NOTE: Some items may be optional and may not ship with your Monitor. Some features or media may not be available in certain countries.  
NOTE: To set up with any other stand, please refer to the respective stand setup guide for setup instructions.  
Monitor  
   
Stand  
Power Cable (varies by countries)  
DisplayPort cable (Mini-DP to DP)  
DVI-DL Cable  
USB 3.0 upstream cable (enables the USB ports on the monitor)  
Velcro cable tie  
Drivers and Documentation media  
Quick Setup Guide  
Product and Safety Information Guide  
Factory Calibration Report  
Product Features  
The U2913WM flat panel display has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD). The monitor features include:  
28.75-inch (73.02 cm) diagonal viewable image size. Wide Full HD 2560 x 1080 (21:9 aspect ratio) resolution, plus full-screen support for lower resolutions.  
Ultra wide viewing angle to allow viewing from a sitting or standing position, or while moving from side-to-side.  
Tilt, swivel and vertical extension adjustment capabilities.  
Supports Dual-link DVI-D(HDCP), DisplayPort, Mini DisplayPort, HDMI and DP 1.2 , VGA and USB3.0  
Supports Picture by Picture (PBP) Select mode.  
Removable pedestal and Video Electronics Standards Association (VESA) 100 mm mounting holes for flexible mounting solutions.  
Plug and play capability if supported by your system.  
On-Screen Display (OSD) adjustments for ease of set-up and screen optimization.  
Software and documentation media includes an information file (INF), Image color Matching File (ICM), Dell Display Manager software application and product documentation. Dell  
Display Manager software included (comes in the CD shipped with the monitor).  
Energy Saver feature for Energy Star compliance.  
Security lock slot.  
Asset Management Capability.  
Capability to switch from wide aspect to standard aspect ratio while maintaining the image quality.  
EPEAT Gold Rating.  
 
BFR/PVC-reduced.  
Arsenic-Free glass and Mercury Free for Panel only.  
Energy Gauge shows the energy level being consumed by the monitor in real time.  
High Dynamic Contrast Ratio (2,000,000:1) .  
TCO Certified Displays.  
Color gamut of >99% sRGB.  
Supports DVI-D, DisplayPort, Mini DisplayPort, HDMI, DP1.1a, DP 1.2 MST (also known as DP Daisy Chain) and HBR2 (Default out of factory setting is DP1.1a. To enable MST and HBR2,  
refer to instruction on section "Connecting the Monitor for DP MST Function" ).  
Identifying Parts and Controls  
Front View  
Front View  
Front panel controls  
Label  
Description  
Preset Modes (default, but configurable)  
Brightness & Contrast (default, but configurable)  
Menu  
1
2
3
4
5
Exit  
Power (with glowing LED)  
 
Back View  
Back view  
Label  
Back view with monitor stand  
Description  
Use  
VESA mounting holes (100 mm x 100 mm  
- behind attached VESA Plate)  
1
Wall mount monitor using VESA-compatible wall mount kit (100 mm x 100 mm) .  
2
3
4
5
6
7
8
9
Regulatory label  
Lists the regulatory approvals.  
Stand release button  
Security lock slot  
Release stand from monitor.  
Secures monitor with security cable lock.  
Refer to this label if you need to contact Dell for technical support.  
To contact Dell for technical support.  
Attaches the optional Dell Soundbar.  
Service tag label  
Barcode serial number label  
Dell Soundbar mounting brackets  
USB downstream ports  
Cable management slot  
Connect your USB devices.  
Use to organize cables by placing them through the slot.  
Side View  
Left view  
Right view  
Bottom View  
Bottom view  
Label  
Bottom view with monitor stand  
Use  
Description  
1
2
AC power cord connector  
Connect the power cable.  
DC power connector for Dell Soundbar  
Connect the power cord for the soundbar (optional).  
   
3
4
5
6
7
VGA connector  
Connect your computer VGA cable.  
Connect your computer DP cable.  
DisplayPort connector (in)  
Mini DisplayPort connector (in)  
DVI connector  
Connect your computer DP cable.  
Connect your computer DVI (Dual link) cable.  
HDMI connector  
Connect to devices with HDMI output (or equivalent) such as PC, notebooks, DVD player  
or set-up box.  
8
9
DisplayPort connector (out)  
Audio connectors  
DisplayPort output for MST (Multi-Stream Transport) capable monitor. DP 1.1 monitor can  
only be connected as the last monitor in the MST chain. To enable MST, refer to  
instruction on section "Connecting the Monitor for DP MST Function".  
For HDMI 1.4 audio channel or DisplayPort 1.2 audio channel output.  
Connect the audio channel output to the black connector. Use this connector for 2.0  
channel audio connection. *  
10  
11  
12  
USB upstream port  
USB downstream ports  
Stand lock feature  
Connect the USB cable that came with your monitor to the computer. Once this cable is  
connected, you can use the USB connectors on the monitor.  
Connect your USB devices. You can only use this connector after you have connected the  
USB upstream cable from the computer to the monitor.  
To lock the stand to the monitor using M3x 6 mm machine screw (screw not provided).  
* Headphone usage is not supported for the audio line out connector.  
Monitor Specifications  
Flat Panel Specifications  
Screen type  
Panel type  
Active matrix - TFT LCD  
AH In-plane switching  
Viewable image dimensions  
Diagonal  
Horizontal  
73.02 cm (28.75 inches)  
672.77 mm (26.49 inches)  
283.82 mm (11.17 inches)  
Vertical  
Pixel pitch  
0.09 (H) mm x 0.26 (V) mm  
178° (vertical) typical  
178° (horizontal) typical  
Viewing angle  
Luminance output  
300 cd/m²(typical), 50 cd/m² (minimum)  
Contrast ratio  
Faceplate coating  
Backlight  
1000 to 1 (typical), 2,000,000 : 1 (typical Dynamic Contrast On)  
Antiglare with hard-coating 3H  
LED edgelight system  
Backlight Life  
30K hours  
 
Response Time  
Color depth  
8 ms gray-to-gray (typical)  
16.7 million colors  
sRGB >99%  
Color Gamut  
*[U2913WM] color gamut (typical) is based on CIE1976 (82%) and CIE1931 (72%) test standards.  
Resolution Specifications  
Horizontal scan range  
Vertical scan range  
30 kHz to 94 kHz (automatic)  
56 Hz to 86 Hz (automatic)  
2560 x 1080 at 60 Hz  
Maximum preset resolution  
Supported Video Modes  
Video display capabilities  
480p, 576p, 720p, 1080p, 480i, 576i, 1080i  
Preset Display Modes  
Display Mode  
VESA, 720 x 400  
VESA, 640 x 480  
VESA, 640 x 480  
VESA, 800 x 600  
VESA, 800 x 600  
VESA, 1024 x 768  
VESA, 1024 x 768  
VESA, 1152 x 864  
VESA, 1280 x 1024  
VESA, 1280 x 1024  
VESA, 1680 x 1050  
VESA, 1920 x 1080  
VESA, 1920 x 1080  
VESA, 2560 x 1080  
Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (Horizontal/Vertical)  
31.5  
31.5  
37.5  
37.9  
46.9  
48.4  
60.0  
67.5  
64.0  
80.0  
75.0  
67.5  
55.6  
66.7  
70.0  
60.0  
75.0  
60.0  
75.0  
60.0  
75.0  
75.0  
60.0  
75.0  
60.0  
60.0  
49.9  
60.0  
28.3  
25.2  
-/+  
-/-  
31.5  
-/-  
40.0  
+/+  
+/+  
-/-  
49.5  
65.0  
78.8  
+/+  
+/+  
+/+  
+/+  
+/+  
+/+  
+/+  
+/+  
108.0  
108.0  
135.0  
148.5  
148.5  
141.5  
185.6  
Electrical Specifications  
Analog RGB, 0.7 Volts +/- 5%, positive polarity at 75 ohm input impedance  
Digital DVI TMDS, 600mV for each differential line, positive polarity at 50 ohm input impedance  
DP1.2/HDMI1.4 signal input support  
Video input signals  
Synchronization input signals  
TTL levels required and separate syncs (including Trigger points), SOG (Composite SYNC on green)  
AC input voltage/frequency/current 100 VAC to 240 VAC / 50 Hz or 60 Hz + 3 Hz / 1.5 A (Typical)  
120 V : 30 A (Max)  
240 V : 60 A (Max)  
Inrush current  
Physical Characteristics  
Connector type  
15-pin D-sub miniature, blue connector; DVI-DL, white connector; HDMI/DP(in)/DP(out)/mDP, black connector  
Signal cable type  
DVI: Detachable, DVI-DL, Solid pins, shipped detached from the monitor  
Analog: Detachable, D-Sub, 15 pins  
DisplayPort: Detachable, DisplayPort, Solid pins  
Mini-DP to DP: Detachable, DisplayPort, Solid pins, shipped detached from the monitor  
High Definition Multimedia Interface: Detachable, HDMI, 19 pins  
Dimensions (with stand)  
Height (extended)  
487.0 mm (19.17 inches)  
358.7 mm (14.12 inches)  
699.8 mm (27.55 inches)  
194.2 mm (7.65 inches)  
Height (compressed)  
Width  
Depth  
Dimensions (without stand)  
Height  
317.0 mm (12.48 inches)  
699.8 mm (27.55 inches)  
61.2 mm (2.41 inches)  
Width  
Depth  
Stand dimensions  
Height (extended)  
401.2 mm (15.80 inches)  
358.1 mm (14.10 inches)  
288.0 mm (11.34 inches)  
194.2 mm (7.65 inches)  
Height (compressed)  
Width  
Depth  
Weight  
Weight with packaging  
11.35 kg(25.02 lb)  
8.34 kg (18.39 lb)  
5.76 kg (12.70 lb)  
Weight with stand assembly and cables  
Weight without stand assembly  
(For wall mount or VESA mount considerations - no cables)  
Weight of stand assembly  
1.95 kg (4.30 lb)  
Front Frame Gloss  
Dell Standard Black (Low Gloss 17+/-3gu)  
Environmentall Characteristics  
Temperature  
Operating  
0 °C to 40 °C  
Storage: -20 °C to 60 °C (-4 °F to 140 °F)  
Shipping: -20 °C to 60 °C (-4 °F to 140 °F)  
Non-operating  
Humidity  
Operating  
10% to 80% (non-condensing)  
Storage: 5% to 90% (non-condensing)  
Shipping: 5% to 90% (non-condensing)  
Non-operating  
Altitude  
Operating  
5,000 m (16,400 ft) max  
10,668 m (35,000 ft) max  
Non-operating  
307.09 BTU/hour (maximum)  
109.19 BTU/hour (typical)  
Thermal dissipation  
Power Management Modes  
If you have VESA's DPM™ compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. This is referred to as  
Power Save Mode*. If the computer detects input from keyboard, mouse, or other input devices, the monitor automatically resumes functioning. The following table shows the power  
consumption and signaling of this automatic power saving feature:  
VESA Modes  
Horizontal Sync  
Vertical Sync  
Video  
Power Indicator  
Power Consumption  
Normal operation  
Active  
Active  
Active  
White  
90 W (maximum) **  
32 W (typical)  
Active-Off mode  
Switch Off  
Inactive  
-
Inactive  
-
Blanked  
-
White (Glowing)  
Off  
Less than 0.5 W  
Less than 0.5 W  
The OSD will only function in the normal operation mode. When any button is pressed in Active-off mode, one of the following messages will be displayed:  
 
Activate the computer and the monitor to gain access to the OSD.  
®
NOTE: This monitor is ENERGY STAR -compliant.  
*
Zero power consumption in OFF mode can only be achieved by disconnecting the main cable from the monitor.  
** Maximum power consumption with max luminance, Dell Soundbar, and USB active.  
Pin Assignments  
VGA Connector  
DVI Connector  
Pin  
15-pin Side of the  
Pin  
15-pin Side of the  
Pin  
24-pin Side of the  
Pin  
24-pin Side of the  
Number monitor connector  
(Cable not included)  
Number monitor connector  
(Cable not included)  
Number monitor connector  
Number monitor connector  
1
2
TMDS RX2-  
TMDS RX2+  
TMDS Ground  
Floating  
13  
14  
15  
16  
17  
18  
19  
20  
21  
22  
23  
24  
Floating  
1
2
3
4
5
6
7
8
Video-Red  
Video-Green  
Video-Blue  
GND  
9
Computer 5 V/3.3 V  
GND-sync  
GND  
+5 V/+3.3 V power  
Self test  
10  
11  
12  
13  
14  
15  
3
4
Hot Plug Detect  
TMDS RX0-  
TMDS RX0+  
TMDS Ground  
Floating  
DDC data  
H-sync  
5
Floating  
Self-test  
GND-R  
6
DDC Clock  
DDC Data  
Floating  
V-sync  
7
GND-G  
DDC clock  
8
GND-B  
9
TMDS RX1-  
TMDS RX1+  
TMDS Ground  
Floating  
Floating  
10  
11  
12  
TMDS Ground  
TMDS Clock+  
TMDS Clock-  
DisplayPort Connector  
19-pin HDMI Connector  
Pin  
20-pin Side of the  
Pin  
20-pin Side of the  
Pin  
19-pin Side of the monitor connector  
Pin  
19-pin Side of the monitor connector  
Number monitor connector  
Number monitor connector  
Number (Cable not included)  
Number (Cable not included)  
1
2
3
4
5
6
7
8
9
ML0(p)  
GND  
11  
12  
13  
14  
15  
16  
17  
18  
19  
GND  
1
2
TMDS DATA 2+  
TMDS DATA 2 SHIELD  
TMDS DATA 2-  
11  
12  
13  
14  
15  
16  
17  
18  
19  
TMDS CLOCK SHIELD  
TMDS CLOCK-  
Floating  
ML3(n)  
GND  
ML0(n)  
ML1(p)  
GND  
3
GND  
4
TMDS DATA 1+  
Floating  
AUX(p)  
GND  
5
TMDS DATA 1 SHIELD  
TMDS DATA 1-  
DDC CLOCK (SDA)  
DDC DATA (SDA)  
GROUND  
ML1(n)  
ML2(p)  
GND  
6
AUX(n)  
HPD  
7
TMDS DATA 0+  
8
TMDS DATA 0 SHIELD  
TMDS DATA 0-  
+5 V POWER  
HOT PLUG DETECT  
ML2(n)  
DP_PWR Return  
9
10  
ML3(p)  
20  
10  
TMDS CLOCK  
+3.3 V DP_PWR  
Plug and Play Capability  
You can install the monitor in any Plug and Play-compatible system. The monitor automatically provides the computer system with its Extended Display Identification Data (EDID) using  
Display Data Channel (DDC) protocols so the system can configure itself and optimize the monitor settings. Most monitor installations are automatic; you can select different settings if  
desired. For more information about changing the monitor settings, see Operating the Monitor.  
 
Universal Serial Bus (USB) Interface  
This section gives you information about the USB ports that are available on the left side of your monitor.  
NOTE: The USB ports on this monitor are USB 3.0 compliant.  
Transfer speed  
Data  
Rate  
Power Consumption  
SuperSpeed  
Hi-Speed  
5 Gbps  
4.5 W (Max., each port)  
480 Mbps 2.5 W (Max., each port)  
Full speed  
Low speed  
12 Mbps  
1.5 Mbps  
2.5 W (Max., each port)  
2.5 W (Max., each port)  
USB Upstream  
Connector  
USB Downstream  
Connector  
Pin Number Signal Name  
Pin Number Signal Name  
1
VBUS  
1
VBUS  
2
D-  
2
D-  
3
D+  
3
D+  
4
GND  
4
GND  
5
StdB_SSTX-  
StdB_SSTX+  
GND_DRAIN  
StdB_SSRX-  
StdB_SSRX+  
Shield  
5
StdA_SSRX-  
StdA_SSRX+  
GND_DRAIN  
StdA_SSTX-  
StdA_SSTX+  
Shield  
6
6
7
7
8
8
9
9
Shell  
Shell  
 
USB Ports  
1 upstream - back  
4 downstream - 2 on back; 2 on left side  
NOTE: USB 3.0 functionality requires a USB 3.0 compatible computer.  
NOTE: The monitor's USB interface works only when the monitor is on or in power save mode. If you turn off the monitor and then turn it on, the attached peripherals may take  
a few seconds to resume normal functionality.  
LCD Monitor Quality and Pixel Policy  
During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display  
quality or usability. For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: www.dell.com/support/monitors.  
Maintenance Guideliness  
Cleaning Your Monitor  
WARNING: Read and follow the safety instructions before cleaning the monitor.  
WARNING: Before cleaning the monitor, unplug the monitor power cable from the electrical outlet.  
For best practices, follow the instructions in the list below while unpacking, cleaning, or handling your monitor:  
To clean your antistatic screen, lightly dampen a soft, clean cloth with water. If possible, use a special screen-cleaning tissue or solution suitable for the antistatic coating. Do not  
use benzene, thinner, ammonia, abrasive cleaners, or compressed air.  
Use a lightly-dampened, warm cloth to clean the monitor. Avoid using detergent of any kind as some detergents leave a milky film on the monitor.  
If you notice white powder when you unpack your monitor, wipe it off with a cloth.  
Handle your monitor with care as a darker-colored monitor may scratch and show white scuff marks more than a lighter-colored monitor.  
To help maintain the best image quality on your monitor, use a dynamically changing screen saver and turn off your monitor when not in use.  
   
Setting Up the Monitor  
Dell™ U2913WM Flat Panel Monitor User's Guide  
Attaching the Stand  
NOTE: The stand is detached when the monitor is shipped from the factory.  
NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for set up instructions.  
To attach the monitor stand:  
1.Remove the cover and place the monitor on it.  
2.Fit the two tabs on the upper part of the stand to the groove on the back of the monitor.  
3.Press the stand till it snaps into its place.  
   
Connecting Your Monitor  
WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions.  
To connect your monitor to the computer:  
1. Turn Off your computer and disconnect the power cable.  
2. Connect the white DVI-D (digital) or the blue VGA (analog ) or the black DP(DisplayPort)/mDP/HDMI cable to the corresponding video port on the  
back of your computer. Do not use the three cables on the same computer. Use all the cables only when they are connected to three different  
computers with appropriate video systems.  
NOTE: Do not connect the blue VGA, the white DVI, or the black DisplayPort/HDMI cables to the computer at the same time.  
NOTE: If a tablet or DVD/Blu-Ray player is connected, the maximum output resolution may be limited to 1920 x 1080. In this case,  
please switch the video setting of the monitor OSD to 1:1 setting if the original tablet resolution is desired (Black bars may be inherent  
at the sides of the screen in this case).  
Connecting the white DVI cable  
 
Connecting the blue VGA cable (Optional)  
Connecting the black DisplayPort (or miniDP) cable  
Connecting the HDMI Cable (Optional)  
Connecting the Monitor for DP Multi-Stream Transport (MST) function  
NOTE: U2913WM support the DP MST feature. To make use of this feature, your PC Graphics Card must be certified to DP1.2 with MST option.  
 
The default out of factory setting in the U2913WM is DP1.1a.  
To enable MST connection please use only DP cable as provided in box (or other DP1.2 certified cable) and change the DP setting to DP1.2 by performing the below steps:  
A) Monitor is able to show content  
1. Use OSD button to navigate to Other Settings  
2. Go to DisplayPort 1.2 selection  
3. Select Enable or Disable accordingly  
4. Follow the screen message to confirm selection of DP1.2 or DP1.1a  
B) Monitor fails to show any content (blank screen)  
1. Press OSD button to invoke the Input Source OSD menu  
2. Use the  
or  
button to highlight "DisplayPort" or "Mini DisplayPort"  
3. Press and hold the  
key for approximately 8 sec.  
4. The DisplayPort configuration message will appear:  
5. Use the  
button to enable DP1.2 or  
button to exit without making any changes  
Repeat the above steps to change the setting back to DP 1.1a if necessary.  
CAUTION: The Graphics are used for the purpose of illustration only. Appearance of the computer may vary.  
Connecting the USB cable  
After you have completed connecting the DVI/VGA/DP/mDP/HDMI cable, follow the procedure below to connect the USB cable to the computer and complete your monitor  
setup:  
1. Connect the upstream USB port (cable supplied) to an appropriate USB port on your computer. (See bottom view for details.)  
2. Connect USB peripherals to the downstream USB ports (side or bottom) on the monitor. (See side or bottom view for details.)  
3. Plug the power cables for your computer and monitor into a nearby outlet.  
4. Turn On the monitor and the computer.  
If your monitor displays an image, installation is complete. If it does not display an image, see Solving Problems.  
5. Use the cable slot on the monitor stand to organize the cables.  
Organizing Your Cables  
After attaching all necessary cables to your monitor and computer, (See Connecting Your Monitor for cable attachment,) use the Velcro cable tie to organize all cables as  
shown above.  
 
Attaching the Soundbar AX510 / AX510PA (Optional)  
CAUTION: Do not use with any device other than the Dell Soundbar.  
NOTE: The Soundbar power connector (+12 V DC output) is for the optional Dell Soundbar AX510/AX510PA only.  
To attach the Soundbar:  
1. Working from the back of the monitor, attach the Soundbar by aligning the two slots with the two tabs along the bottom of the monitor.  
2. Slide the Soundbar to the left until it snaps into place.  
3. Connect the Soundbar with the DC power connector.  
4. Insert the mini stereo plug from the back of the Soundbar into the computer’s audio output jack.  
For HDMI/DP, you can insert the mini stereo plug into the monitor’s audio output port.  
If there is no sound, check your PC if the Audio output is configured to HDMI/DP output.  
 
Removing the Stand  
NOTE: To prevent scratches on the LCD screen while removing the stand, ensure that the monitor is placed on a soft, clean surface.  
NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for set up  
instructions.  
To remove the stand:  
1. Place the monitor on a flat surface.  
2. Press and hold the stand release button.  
3. Lift the stand up and away from the monitor.  
 
Wall Mounting (Optional)  
(Screw dimension: M4 x 10 mm).  
Refer to the instructions that come with the VESA-compatible base mounting kit.  
1. Place the monitor panel on a soft cloth or cushion on a stable flat table.  
2. Remove the stand.  
3. Use a screwdriver to remove the four screws securing the plastic cover.  
4. Attach the mounting bracket from the wall mounting kit to the LCD.  
5. Mount the LCD on the wall by following the instructions that came with the base mounting kit.  
NOTE: For use only with UL Listed Wall Mount Bracket with minimum weight/load bearing capacity of 5.76 kg.  
 
Operating the Monitor  
Dell™ U2913WM Flat Panel Monitor User's Guide  
Using the Front Panel  
Use the control buttons on the front of the monitor to adjust the characteristics of the image being displayed. As you use these buttons to adjust the controls, an OSD shows  
the numeric values of the characteristics as they change.  
The following table describes the front panel buttons:  
Front Panel Icon  
Description  
1
Use this button to choose from a list of preset color modes.  
Shortcut key/ Preset Modes  
Shortcut key / Brightness/Contrast  
2
Use this button to directly access the "Brightness/Contrast" menu.  
   
3
4
5
Use the MENU button to launch the on-screen display (OSD) and select the OSD Menu. See Accessing the Menu System.  
Use this button to go back to the main menu or exit the OSD main menu.  
Menu  
Exit  
Use the Power button to turn the monitor on and off.  
The white LED indicates the monitor is on and fully functional.  
A glowing white LED indicates DPMS power save mode.  
Power  
(with glowing LED)  
Using the On-Screen Display (OSD) Menu  
Accessing the Menu System  
NOTE: If you change the settings and then either proceed to another menu or exit the OSD menu, the monitor automatically saves those changes. The changes are also  
saved if you change the settings and then wait for the OSD menu to disappear.  
1.  
Push the  
button to launch the OSD menu and display the main menu.  
2.  
Push the  
and  
buttons to move between the setting options. As you move from one icon to another, the option name is highlighted. See the following table for  
a complete list of all the options available for the monitor.  
3.  
4.  
Push the  
Push  
button once to activate the highlighted option.  
and button to select the desired parameter.  
5.  
6.  
Push  
to enter the slide bar and then use the  
button to return to the main menu.  
and  
buttons, according to the indicators on the menu, to make your changes.  
Select the  
 
Icon  
Menu and  
Submenus  
Description  
Brightness/Contrast Use this menu to activate Brightness/Contrast adjustment.  
Brightness  
Contrast  
Brightness adjusts the luminance of the backlight.  
Push the button to increase brightness and push the  
button to decrease brightness (min 0 ~ max 100).  
Adjust Brightness first, and then adjust Contrast only if further adjustment is necessary.  
Push the button to increase contrast and push the button to decrease contrast (min 0 ~ max 100).  
The Contrast function adjusts the degree of difference between darkness and lightness on the monitor screen.  
Auto Adjust  
Even though your computer recognizes your monitor on startup, the Auto Adjustment function optimizes the display settings for use with  
your particular setup.  
Auto Adjustment allows the monitor to self-adjust to the incoming video signal. After using Auto Adjustment, you can further tune your  
monitor by using the Pixel Clock (Coarse) and Phase (Fine) controls under Image Settings.  
NOTE: In most cases, Auto Adjust produces the best image for your configuration.  
NOTE: Auto Adjust option is only available when you are using the analog (VGA) connector.  
Input Source  
Use the Input Source menu to select between different video signals that may be connected to your monitor.  
VGA  
Select VGA input when you are using the analog (VGA) connector. Press the  
to select the VGA input source.  
to select the DVI input source.  
DVI-D  
Select DVI-D input when you are using the Digital (DVI) connector. Press the  
DisplayPort  
Select DisplayPort input when you are using the DisplayPort (DP) connector. Press the  
to select the DisplayPort input source.  
 
Mini DisplayPort  
HDMI  
Select Mini DisplayPort input when you are using the Mini DisplayPort (DP) connector. Press the  
source.  
to select the Mini DisplayPort input  
Select HDMI input when you are using the HDMI connector. Press the  
button to select the HDMI input source.  
Color Settings  
Use the Color Settings to adjust the color setting mode and color temperature.  
There are different color setting sub-menus for VGA/DVI-D/HDMI/DisplayPort/Mini DisplayPort.  
Input Color Format Choose the RGB option if monitor is connected to a computer or a DVD using a VGA or DVI cable. Choose the YPbPr option if monitor is  
connected to a DVD by a YPbPr to VGA cable or if the DVD color output setting is not RGB.  
Gamma  
Allows you to set the color mode to PC or MAC.  
Preset Modes  
You can choose Standard, Multimedia, Movie, Game, Paper, Color Temperature, sRGB orr Custom Color;  
Standard: Loads the monitor's default color settings. This is the default preset mode.  
Multimedia: Loads color settings ideal for multimedia applications.  
Movie: Loads color settings ideal for most movie applications.  
Game: Loads color settings ideal for most gaming applications. User is advised to use game Preset mode to play games at all time.  
Paper: Loads brightness and sharpness settings ideal for viewing text. Blend the text background to simulate paper media without  
affecting color images.  
Color Temperature: The screen appears warmer with a red/yellow tint with slider set at 5,000K or cooler with blue tint with slider  
set at 10,000K.  
sRGB: Mode to emulate 72% NTSC color.  
Custom Colorr: Allows you to manually adjust the color settings. Press the  
and  
buttons to adjust the three colors (R, G,  
B) values and create your own preset color mode.  
Hue  
This feature can shift color of video image to green or purple. This is used to adjust the desired flesh tone color. Use  
adjust the hue from '0' to '100'.  
or  
to  
Press  
Press  
to increase the green shade of the video image.  
to increase the purple shade of the video image.  
NOTE: Hue adjustment is available only for Movie and Game mode.  
Saturation  
This feature can adjust the color saturation of the video image. Use  
or  
to adjust the saturation from '0' to '100'.  
Press  
to increase the monochrome appearance of the video image.  
Press  
to increase the colorful appearance of the video image.  
NOTE: Saturation adjustment is available only for Movie and Game mode.  
Reset Color  
Settings  
Reset your monitor color settings to the factory settings.  
Display Settings  
Use the Display Settings to adjust image.  
Aspect Ratio  
Adjust the image ratio as wide 21:9, 16:9, Auto Resize or 1:1.  
Horizontal Position  
Use the  
or  
or  
to adjust image left or right. Minimum is '0' (-). Maximum is '100' (+).  
to adjust image up or down. Minimum is '0' (-). Maximum is '100' (+).  
Vertical Position  
Use the  
NOTE: Horizontal Position and Vertical Position Adjustments are only available for "VGA" input.  
Sharpness  
This feature can make the image look sharper or softer. Use  
or  
to adjust the sharpness from '0' to '100'.  
Noise Reduction  
Improve the motion picture quality by reducing noise on image edge.  
NOTE: Noise Reduction is only available for Multimedia, Game and Movie modes.  
Pixel Clock  
The Phase and Pixel Clock adjustments allow you to adjust your monitor to your preference.  
Use the  
or  
to adjust for best image quality.  
Phase  
If satisfactory results are not obtained using the Phase adjustment, use the Pixel Clock (coarse) adjustment and then use Phase (fine),  
again.  
NOTE: Pixel Clock and Phase Adjustments are only available for "VGA" input.  
Dynamic Contrast  
Dynamic Contrast adjusts the contrast ratio to 2,000,000 : 1.  
Push the  
button to select the Dynamic Contrast "On" or "Off" .  
NOTE: Dynamic Contrast provides higher contrast if you choose Game mode and Movie mode.  
Uniformity  
Select screen brightness and color uniformity compensation settings.  
Compensation  
Uniformity Compensation adjust different areas of the screen with respect to the center to achieve uniform brightness and color over the  
entire screen. For optimal screen performance, Brightness and Contrast for some preset modes (Standard, Color Temp) will be disabled  
when Uniformity Compensation is turned on. When Uniformity Compensation is turn on, Energy Smart cannot be activated.  
NOTE: User is advised to use factory default brightness setting when Uniformity Compensation is turned on.  
For other brightness level setting, the uniformity performance may deviate from the data shown on the Factory Calibration Report.  
Smart Video  
Enhance  
Press the  
key to select the Smart Video Enhance "Movie" or "Advance" or "Off".  
Smart Video Enhance automatically detects video(motion) in any window on the screen, and applies enhancements to the video. Only the  
video window is enhanced. Two different enhancement setting is available:  
Movie - suitable for movie or multimedia video clips.  
Advance - User adjustable setting.  
NOTE: Smart Video Enhance (SVE) enhances one of the video windows (typically the largest), if multiple video windows are active on the  
screen.  
NOTE: Smart Video Enhance is not available for "VGA" (Analog) input and in Game Preset mode.  
Display Info  
Displays the monitor's current settings.  
Reset Display  
Settings  
Select this option to restore default display settings.  
PBP Settings  
This function brings up a window displaying image from another input source. Thus you can watch two images from different sources at the  
same time.  
Left –window (select from PBP source)  
Right-Window  
(select from input  
Source)  
VGA  
DVI  
min-DP  
DP  
HDMI  
VGA  
DVI  
X
X
min-DP  
DP  
X
X
HDMI  
PBP submenu when PBP On  
PBP submenu when PBP Off  
PBP Mode  
To turn On or Off Picture by Picture (PBP).  
Select an input signal for Picture by Picture (PBP). (VGA/DVI/DisplayPort/Mini DisplayPort/HDMI).  
Contrast  
Adjust the contrast level of the picture in PBP Mode.  
Other Settings  
Select this option to adjust the settings of the OSD, such as, the languages of the OSD, the amount of time the menu remains on screen,  
and so on.  
Language  
Language option to set the OSD display to one of eight languages (English, Espanol, Francais, Deutsch, Brazilian Portuguese, Russian,  
Simplified Chinese or Japanese).  
Menu Transparency  
Select this option to change the menu transparency by pressing  
and  
buttons (Minimum: 0 ~ Maximum: 100).  
Menu Timer  
Menu Lock  
OSD Hold Time: Sets the length of time the OSD will remain active after the last time you pressed a button.  
Use the  
or  
to adjust the slider in 1 second increments, from 5 to 60 seconds.  
Controls user access to adjustments. When Lock is selected, no user adjustments are allowed. All buttons are locked.  
NOTE: Lock function – Either soft lock (through OSD menu) or hard lock (Press and hold the button above power button for 10 sec)  
Unlock function– Only hard unlock (Press and hold the button above power button for 10 sec)  
Button Sound  
Display Rotate  
The monitor beeps every time a new option is selected in the menu. This button enables or disables the sound.  
This display is equipped with a orientation sensor. Rotating the display from Landscape to 180˚ rotation (or back) will automatically  
trigger the OSD to be rotated accordingly.  
NOTE: Display Rotate is not available when PBP is On.  
 
Energy Smart  
To turn On or Off dynamic dimming.  
Energy Smart turned “on” will activate the dynamic dimming. With Energy Smart turned on, the monitor will consume overall less power  
compared to when Energy Smart is turned “off”.  
NOTE: Under Energy Smart mode, the energy usage bar will decrease when transitioning from bright scenes to darker scenes. The energy  
usage bar will increase when transitioning from dark scenes to bright scenes.  
Power Save Audio  
DDC/CI  
To turn On or Off Audio Power during Power Save mode.  
DDC/CI (Display Data Channel/Command Interface) allows your monitor parameters (brightness, color balance etc) to be adjustable via  
software on your computer. You can disable this feature by selecting "Disable".  
Enable this feature for best user experience and optimum performance of your monitor.  
LCD Conditioning  
Helps reduce minor cases of image retention. Depending on the degree of image retention, the program may take some time to run. You  
can enable this feature by selecting "Enable".  
DisplayPort 1.2  
Press the  
key to enable or disable DisplayPort 1.2.  
To use the DP MST (Daisy Chain) or HBR2 feature, enable DP1.2.  
NOTE: Ensure your Graphics Card can support these features before selecting DP1.2. Wrong setting may result in blank screen.  
Reset all OSD settings to the factory preset values.  
Factory Reset  
Personalize  
User can select from "Preset Modes", "Brightness/Contrast", "Auto Adjust", "Aspect Ratio", "Input Source" and set as shortcut key.  
OSD Warning Messagess  
When Dynamic Contrast Feature is enabled (in these modes: Game and Movie), the manual brightness adjustment is disabled.  
When the monitor does not support a particular resolution mode you will see the following message:  
This means that the monitor cannot synchronize with the signal that it is receiving from the computer. See Monitor Specifications for the Horizontal and  
Vertical frequency ranges addressable by this monitor. Recommended mode is 2560 x 1080.  
You will see the following message before the DDC/CI function is disabled.  
When monitor enters Power Save mode, the following message appears:  
Activate the computer and wake up the monitor to gain access to the OSD  
If you press any button other than the power button one of the following messages will appear depending on the selected input:  
VGA/DVI-D/DP/mDP/HDMI input  
When Uniformity Compensation is set to “Calibrated” or “User”, the manual brightness / contrast adjustment is disabled.  
If either VGA/DVI-D/DisplayPort/mini DisplayPort/HDMI input is selected but corresponding VGA/DVI-D/DisplayPort/mini DisplayPort/HDMI cables is not connected, a  
floating dialog box as shown below appears.  
or  
or  
or  
or  
See Solving Problemss for more information.  
Setting the Maximum Resolution  
To set the Maximum resolution for the monitor:  
®
®
®
®
In Windows Vista , Windows 7 or Windows 8 / Windows 8.1:  
®
®
1. For Windows 8 / Windows 8.1 only, select the Desktop tile to switch to classic desktop.  
2. Right-click on the desktop and click Screen resolution.  
3. Click the Dropdown list of the Screen resolution and select 2560 x 1080.  
4. Click OK.  
If you do not see 2560 x 1080 as an option, you may need to update your graphics driver. Depending on your computer, complete one of the following procedures:  
If you have a Dell desktop or portable computer:  
Go to support.dell.com, enter your service tag, and download the latest driver for your graphics card.  
If you are using a non-Dell computer (portable or desktop):  
Go to the support site for your computer and download the latest graphic drivers.  
Go to your graphics card website and download the latest graphic drivers.  
 
Using the Dell Soundbar AX510/AX510PA only (Optional)  
The Dell Soundbar is a stereo two channel system adaptable to mount on Dell Flat Panel Displays. The Soundbar has a rotary volume and on/off control to adjust the overall  
system level, a blue LED for power indication, and two audio headset jacks.  
1. Attach mechanism  
2. Headphone jacks  
3. Power indicator  
4. Power/Volume control  
 
Using the Tilt, Swivel, and Vertical Extension  
NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for set up  
instructions.  
Tilt, Swivel  
Vertical Extension  
With the built-in pedestal, you can tilt the monitor for the most comfortable viewing angle.  
NOTE: The stand extends vertically up to 130 mm. The figures below  
illustrate how to extend the stand vertically.  
NOTE: The stand is detached when the monitor is shipped from the factory.  
 
Troubleshooting  
Dell™ U2913WM Flat Panel Monitor User's Guide  
WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions.  
Self-Test  
Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but  
the monitor screen remains dark, run the monitor self-test by performing the following steps:  
1. Turn Off both your computer and the monitor.  
2. Unplug the video cable from the back of the computer. To ensure proper Self-Test operation, remove all Digital (white connector) and the Analog (blue connector)  
cables from the back of computer.  
3. Turn on the monitor.  
The floating dialog box should appear on-screen (against a black background) if the monitor cannot sense a video signal and is working correctly. While in self-test  
mode, the power LED remains white. Also, depending upon the selected input, one of the dialogs shown below will continuously scroll through the screen.  
or  
or  
   
or  
or  
4. This box also appears during normal system operation if the video cable becomes disconnected or damaged.  
5. Turn Off your monitor and reconnect the video cable; then turn On both your computer and the monitor.  
If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor is functioning properly.  
Built-in Diagnostics  
Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your  
computer and video card.  
NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode.  
To run the built-in diagnostics:  
1. Ensure that the screen is clean (no dust particles on the surface of the screen).  
2. Unplug the video cable(s) from the back of the computer or monitor. The monitor then goes into the self-test mode.  
3. Press and hold the Button 1 and Button 4 on the front panel simultaneously for 2 seconds. A gray screen appears.  
4. Carefully inspect the screen for abnormalities.  
5. Press the Button 4 on the front panel again. The color of the screen changes to red.  
6. Inspect the display for any abnormalities.  
7. Repeat steps 5 and 6 to inspect the display in gray, red, green, blue, black, white, and text screens.  
The test is complete when the white screen appears. To exit, press the Button 4 again.  
If you do not detect any screen abnormalities upon using the built-in diagnostic tool, the monitor is functioning properly. Check the video card and computer.  
 
Common Problems  
The following table contains general information about common monitor problems you might encounter and the possible solutions.  
Common Symptoms  
No Video/Power LED off  
What You Experience  
No picture  
Possible Solutions  
Ensure that the video cable connecting the monitor and the computer is properly connected and  
secure.  
Verify that the power outlet is functioning properly using any other electrical equipment.  
Ensure that the power button is depressed fully.  
Ensure that the correct input source is selected via the Input Source Select button.  
No Video/Power LED on  
No picture or no brightness  
Increase brightness & contrast controls via OSD.  
Perform monitor self-test feature check.  
Check for bent or broken pins in the video cable connector.  
Run the built-in diagnostics.  
Ensure that the correct input source is selected via the Input Source Select button.  
Poor Focus  
Picture is fuzzy, blurry, or  
ghosting  
Perform Auto Adjust via OSD.  
Adjust the Phase and Pixel Clock controls via OSD.  
Eliminate video extension cables.  
Reset the monitor to Factory Settings.  
Change the video resolution to the correct aspect ratio (16:9).  
Shaky/Jittery Video  
Wavy picture or fine movement  
Perform Auto Adjust via OSD.  
Adjust the Phase and Pixel Clock controls via OSD.  
Reset the monitor to Factory Settings.  
Check environmental factors.  
Relocate the monitor and test in another room.  
NOTE: If you’re using DVI connection, ensure that a Dual Link DVI cable is used (Supplied together  
with the monitor).  
Check for loose connection. Unplug & reconnect if required.  
Missing Pixels  
LCD screen has spots  
Cycle power On-Off.  
Pixel that is permanently Off is a natural defect that can occur in LCD technology.  
For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at:  
Stuck-on Pixels  
LCD screen has bright spots  
Cycle power On-Off.  
Pixel that is permanently On is a natural defect that can occur in LCD technology.  
For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at:  
Brightness Problems  
Geometric Distortion  
Picture too dim or too bright  
Screen not centered correctly  
Reset the monitor to Factory Settings.  
Auto Adjust via OSD.  
Adjust brightness & contrast controls via OSD.  
Reset the monitor to Factory Settings.  
Auto Adjust via OSD.  
Adjust horizontal & vertical controls via OSD.  
NOTE: When using DVI-D input, the positioning adjustments are not available.  
Horizontal/Vertical Lines  
Screen has one or more lines  
Reset the monitor to Factory Settings.  
 
Perform Auto Adjust via OSD.  
Adjust Phase and Pixel Clock controls via OSD.  
Perform monitor self-test feature check and determine if these lines are also in self-test mode.  
Check for bent or broken pins in the video cable connector.  
Run the built-in diagnostics.  
When using DVI-D input, the Pixel Clock and Phase adjustments are not available.  
NOTE:  
NOTE: If you’re using DVI connection, ensure that a Dual Link DVI cable is used (Supplied together  
with the monitor).  
Check for loose connection. Unplug & reconnect if required.  
Synchronization Problems  
Screen is scrambled or appears  
torn  
Reset the monitor to Factory Settings.  
Perform Auto Adjust via OSD.  
Adjust Phase and Pixel Clock controls via OSD.  
Perform monitor self-test feature check to determine if the scrambled screen appears in self-test  
mode.  
Check for bent or broken pins in the video cable connector.  
Restart the computer in the safe mode.  
NOTE: If you’re using DVI connection, ensure that a Dual Link DVI cable is used (Supplied together  
with the monitor).  
Check for loose connection. Unplug & reconnect if required.  
Safety Related Issues  
Intermittent Problems  
Visible signs of smoke or sparks  
Monitor malfunctions on & off  
Do not perform any troubleshooting steps.  
Contact Dell immediately.  
Ensure that the video cable connecting the monitor to the computer is connected properly and  
is secure.  
Reset the monitor to Factory Settings.  
Perform monitor self-test feature check to determine if the intermittent problem occurs in self-  
test mode.  
Missing Color  
Wrong Color  
Picture missing color  
Picture color not good  
Perform monitor self-test feature check.  
Ensure that the video cable connecting the monitor to the computer is connected properly and  
is secure.  
Check for bent or broken pins in the video cable connector.  
Change the Color Setting Mode in the Color Settings OSD to Graphics or Video depending on the  
application.  
Try different Color Preset Settings in Color Settings OSD. Adjust R/G/B value in Color Settings  
OSD if the Color Management is turned off.  
Change the Input Color Format to PC RGB or YPbPr in the Advance Setting OSD.  
Run the built-in diagnostics.  
Image retention from a static  
image left on the monitor for a  
long period of time  
Faint shadow from the static  
image displayed appears on the  
screen  
Use the Power Management feature to turn off the monitor at all times when not in use (for  
more information, see Power Management Modes).  
Alternatively, use a dynamically changing screensaver.  
Product Specific Problems  
Specific Symptoms  
What You Experience  
Possible Solutions  
Screen image is too small  
Image is centered on screen, but  
does not fill entire viewing area  
Check the Scaling Ratio setting in Image Setting OSD.  
Reset the monitor to Factory Settings.  
Cannot adjust the monitor with  
the buttons on the front panel  
OSD does not appear on the  
screen  
Turn off the monitor, unplug the power cord, plug back, and then turn on the monitor.  
Check whether OSD is locked. If yes, press and hold button above power button for 10 seconds  
to unlock. See Menu Lock.  
No Input Signal when user  
controls are pressed  
Check the signal source. Ensure the computer is not in the power saving mode by moving the  
mouse or pressing any key on the keyboard.  
Check to make sure Video Source to S-Video, Composite or Component is powered and playing  
video media.  
Check whether the signal cable is plugged in properly. Re-plug the signal cable if necessary.  
Reset the computer or video player.  
No picture, the LED light is green.  
When you press "+", "-" or  
"Menu" key, the message "No S-  
Video input signal", or "No  
Composite input signal", or "No  
Component input signal" appears  
The picture does not fill the entire The picture cannot fill the height  
screen. or width of the screen  
Due to different video formats (aspect ratio) of DVDs, the monitor may display in full screen.  
Run the built-in diagnostics.  
The graphics card sometimes underscan /underscan in HDMI so you will not get a full screen,  
instead you will black borders for 4 sides. To overcome, the user is expected to adjust the  
overscan/underscan % in the graphics option.  
NOTE: When choosing DVI-D/DP/mDP/HDMI mode, the Auto Adjust function will not be available.  
Universal Serial Bus (USB) Specific Problems  
Specific Symptoms  
USB interface is not working  
What You Experience  
USB peripherals are not working  
Possible Solutions  
Check that your monitor is turned On.  
Reconnect the upstream cable to your computer.  
Reconnect the USB peripherals (downstream connector).  
Switch off and then turn on the monitor again.  
Reboot the computer.  
Some USB devices like external portable HDD require higher electric current; connect the device  
directly to the computer system.  
USB 3.0 speed is slow  
USB 3.0 peripherals working  
slowly or not working at all  
Check that your computer is USB 3.0 compatible.  
Some computers have both USB 3.0 and USB 2.0 ports. Ensure that the correct USB port is  
used.  
Reconnect the upstream cable to your computer.  
Reconnect the USB peripherals (downstream connector).  
Reboot the computer.  
   
Dell™ Soundbar Problems  
Common Symptoms  
No Sound  
What You Experience  
No power to Soundbar - the  
power indicator is Off  
Possible Solutions  
Turn the Power/Volume knob on the Soundbar clockwise to the middle position; check if the  
power indicator (Blue LED) on the front of the Soundbar is illuminated.  
Confirm that the power cable from the Soundbar is plugged into the adapter.  
No Sound  
Soundbar has power - power  
indicator is On  
Plug the audio line-in cable into the computer's audio out jack.  
Set all Windows volume controls to their maximum.  
Play some audio content on the computer (i.e. audio CD, or MP3).  
Turn the Power/Volume knob on the Soundbar clockwise to a higher volume setting.  
Clean and reseat the audio line-in plug.  
Test the Soundbar using another audio source (i.e. portable CD player).  
Distorted Sound  
Computer's sound card is used as  
the audio source  
Clear any obstructions between the Soundbar and the user.  
Confirm that the audio line-in plug is completely inserted into the jack of the sound card.  
Set all Windows volume controls to their midpoints.  
Decrease the volume of the audio application.  
Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume setting.  
Clean and reseat the audio line-in plug.  
Troubleshoot the computer's sound card.  
Test the Soundbar using another audio source (i.e. portable CD player).  
Distorted Sound  
Other audio source is used  
Clear any obstructions between the Soundbar and the user.  
Confirm that the audio line-in plug is completely inserted into the jack of the audio source.  
Decrease the volume of the audio source.  
Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume setting.  
Clean and reseat the audio line-in plug.  
Unbalanced Sound Output  
Sound from only one side of  
Soundbar  
Clear any obstructions between the Soundbar and the user.  
Confirm that the audio line-in plug is completely inserted into the jack of the sound card or  
audio source.  
Set all Windows audio balance controls (L-R) to their midpoints.  
Clean and reseat the audio line-in plug.  
Troubleshoot the computer's sound card.  
Test the Soundbar using another audio source (i.e. portable CD player).  
Low Volume  
Volume is too low  
Clear any obstructions between the Soundbar and the user.  
Turn the Power/Volume knob on the Soundbar clockwise to the maximum volume setting.  
Set all Windows volume controls to their maximum.  
Increase the volume of the audio application.  
Test the Soundbar using another audio source (i.e. portable CD player).  
 
Appendix  
Dell™ U2913WM Flat Panel Monitor User's Guide  
WARNING: Safety Instructions  
WARNING: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical  
hazards, and/or mechanical hazards.  
For information on safety instructions, see the Product Information Guide.  
FCC Notices (U.S. Only) and Other Regulatory Information  
For FCC notices and other regulatory information, see the regulatory compliance website located at www.dell.com\regulatory_compliance.  
Contacting Dell  
For customers in the United States, call 800-WWW-DELL (800-999-3355).  
NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.  
Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be  
available in your area.  
To get online monitor support content:  
To contact Dell for sales, technical support, or customer service issues:  
2. Verify your country or region in the Choose A Country/Region drop-down menu at the bottom of the page.  
3. Click Contact Us on the left side of the page.  
4. Select the appropriate service or support link based on your need.  
5. Choose the method of contacting Dell that is convenient for you.  
       
Setting Up Your Monitor  
Dell™ U2913WM Flat Panel Monitor  
If you have a Dell™ desktop or a Dell™ portable computer with internet access  
1. Go to http://support.dell.com, enter your service tag, and download the latest driver for your graphics card.  
2. After installing the drivers for your Graphics Adapter, attempt to set the resolution to 2560 x 1080 again.  
NOTE: If you are unable to set the resolution to 2560 x 1080, please contact Dell™ to inquire about a Graphics Adapter that supports these resolutions.  
 
Setting Up Your Monitor  
Dell™ U2913WM Flat Panel Monitor  
If you have a non Dell™ desktop, portable computer, or graphics card  
®
®
®
®
In Windows Vista , Windows 7 or Windows 8 / Windows 8.1:  
1. Right-click on the desktop and click Personalization.  
2. Click Change Display Settings.  
3. Click Advanced Settings.  
4. Identify your graphics controller supplier from the description at the top of the window (e.g. NVIDIA, ATI, Intel etc.).  
5. Refer to the graphic card provider website for updated driver (for example, http://www.ATI.com OR http://www.NVIDIA.com ).  
6. After installing the drivers for your Graphics Adapter, attempt to set the resolution to 2560 x 1080 again.  
NOTE: If you are unable to set the resolution to 2560 x 1080, please contact the manufacturer of your computer or consider purchasing a graphics adapter that will  
support the video resolution of 2560 x 1080.  
 

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