Dell Computer Monitor P2311H User Manual

Dell P2211H/P2311H Flat Panel Monitor User's Guide  
Dellâ„¢ P2211H/P2311H Flat Panel Monitor User's Guide  
Notes, Notices, and Cautions  
NOTE: A NOTE indicates important information that helps you make better use of your monitor.  
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the  
problem.  
WARNING: A WARNING indicates a potential for property damage, personal injury or death.  
Information in this document is subject to change without notice.  
© 2010 Dell Inc. All rights reserved.  
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.  
Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc; Microsoft and Windows are either trademarks or registered  
trademarks of Microsoft Corporation in the United States and/or other countries, Intel is a registered trademark of Intel Corporation in the U.S. and  
other countries; and ATI is a trademark of Advanced Micro Devices, Inc. ENERGY STAR is a registered trademark of the U.S. Environmental  
Protection Agency. As an ENERGY STAR partner, Dell Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency.  
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products.  
Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.  
Model P2211Ht/P2311Hb.  
April 2010 Rev. A00  
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About Your Monitor:Dell P2211H/P2311H Flat Panel Monitor User's Guide  
USB up stream cable (enables the USB ports on the monitor)  
Drivers and Documentation media  
Quick Setup Guide  
Product and Safety Information Guide  
Product Features  
The Dellâ„¢ P2211H/P2311H flat panel display has an active matrix, thin-film transistor (TFT), liquid crystal display (LCD), and WLED backlight. The monitor features include:  
â–  P2211H: 21.5-inch (545.22 mm) viewable area display (Measured diagonally). 1920 x 1080 resolution, plus full-screen support for lower resolutions.  
â–  P2311H: 23-inch (584.2 mm) viewable area display (Measured diagonally). 1920 x 1080 resolution, plus full-screen support for lower resolutions.  
â–  Wide viewing angle to allow viewing from a sitting or standing position, or moving side-to-side.  
â–  Tilt, swivel, vertical extension and rotate adjustment capability.  
â–  Removable pedestal and Video Electronics Standards Association (VESAâ„¢) 100 mm mounting holes for flexible mounting solutions.  
â–  Plug and play capability if supported by your system.  
â–  On-Screen Display (OSD) adjustments for ease of set-up and screen optimization.  
â–  Software and documentation media includes an information file (INF), Image color Matching File (ICM), PowerNap software application and product documentation.  
â–  Energy Saver feature for Energy Star compliance.  
â–  Security lock slot.  
â–  Asset Management Capability.  
â–  Capability to switch from wide aspect to standard aspect ratio while maintaining the image quality.  
â–  EPEAT Gold Rating.  
â–  Halogen Reduced.  
â–  High Dynamic Contrast Ratio (DCR).  
â–  1W standby power when in sleep mode.^  
â–  Energy Gauge shows the energy level being consumed by the monitor in real time.  
â–  PowerNap Software included (comes in the CD attached with the monitor).  
^Based on measurement of standby power consumption using VGA input.  
Identifying Parts and Controls  
Front View  
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About Your Monitor:Dell P2211H/P2311H Flat Panel Monitor User's Guide  
Front View  
Front panel controls  
Label Description  
1
2
3
4
5
Preset Modes (default, but configurable)  
Brightness & Contrast (default, but configurable)  
Menu  
Exit  
Power button (with power light indicator)  
Back View  
Back view  
Label  
Back view with monitor stand  
Description  
Use  
VESA mounting holes (100 mm x 100 mm -  
behind attached VESA Plate)  
1
Wall mount monitor using VESA-compatible wall mount kit (100 mm x 100 mm)  
2
3
Regulatory label  
Lists the regulatory approvals.  
Release stand from monitor.  
Stand release button  
Secures monitor with security cable lock  
4
Security lock slot  
5
6
Dell Soundbar mounting brackets  
Barcode serial number label  
Attaches the optional Dell Soundbar.  
Refer to this label if you need to contact Dell for technical support.  
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About Your Monitor:Dell P2211H/P2311H Flat Panel Monitor User's Guide  
7
8
USB downstream ports  
Cable management slot  
Connect your USB devices.  
Use to organize cables by placing them through the slot.  
Side View  
Left view  
Right view  
Bottom View  
Bottom view  
Label  
Bottom view with monitor stand  
Description  
Use  
1
2
3
4
AC power cord connector  
DC power connector for Dell Soundbar.  
DVI connector  
Connect the power cable  
Connect the power cord for the soundbar (optional)  
Connect your computer DVI cable  
VGA connector  
Connect your computer VGA cable  
Connect the USB cable that came with your monitor to the monitor and the  
computer. Once this cable is connected, you can use the USB connectors on  
the side and bottom of the monitor.  
5
6
USB upstream port  
Stand lock feature  
To lock the Stand to the Monitor  
Monitor Specifications  
Flat Panel Specifications  
Model  
P2211H  
Active matrix - TFT LCD  
TN  
P2311H  
Screen type  
Panel type  
Active matrix - TFT LCD  
TN  
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About Your Monitor:Dell P2211H/P2311H Flat Panel Monitor User's Guide  
Screen dimensions  
Preset display area:  
Horizontal  
21.5 inches (21.5-inch viewable image size)  
23 inches (23-inch viewable image size)  
509.76 (H) X 286.74 (V) mm  
509.76 mm (20.07 inches)  
286.74 mm (11.29 inches)  
0.265 mm  
476.64 (H) X 268.14 (V) mm  
476.64 mm (18.77 inches)  
268.14 mm (10.56 inches)  
0.248 mm  
Vertical  
Pixel pitch  
Viewing angle  
Luminance output  
Contrast ratio  
Dynamic contrast ratio  
Faceplate coating  
Backlight  
160° (vertical) typ, 170° (horizontal) typ  
250 cd/m ²(typ)  
160° (vertical) typ, 170° (horizontal) typ  
250 cd/m ²(typ)  
1000 to 1 (typ)  
1000 to 1 (typ)  
Up to 2,000,000 : 1 (typ)  
Antiglare with hard-coating 3H  
WLED edgelight system  
5 ms typical  
Up to 2,000,000 : 1 (typ)  
Antiglare with hard-coating 3H  
WLED edgelight system  
5 ms typical  
Response Time  
Color depth  
16.7 million colors  
16.7 million colors  
Color gamut (Typical)  
68%*  
68%**  
*[P2211H] color gamut (typical) is based on CIE1976 (81%) and CIE1931 (68%) test standards.  
**[P2311H] color gamut (typical) is based on CIE1976 (81%) and CIE1931 (68%) test standards.  
Resolution Specifications  
Model  
P2211H  
P2311H  
Horizontal scan range  
Vertical scan range  
Maximum resolution  
30 kHz to 83 kHz (automatic)  
56 Hz to 75 Hz (automatic)  
1920 x 1080 at 60 Hz  
30 kHz to 83 kHz (automatic)  
56 Hz to 75 Hz (automatic)  
1920 x 1080 at 60 Hz  
Video Supported Modes  
Model  
P2211H  
480p, 480i, 576p, 576i, 720p, 1080p and 1080i  
P2311H  
Video display capabilities (DVI playback)  
480p, 480i, 576p, 576i, 720p, 1080p and 1080i  
Preset Display Modes  
P2211H  
Horizontal Frequency  
(kHz)  
Vertical Frequency  
(Hz)  
Pixel Clock  
(MHz)  
Sync Polarity  
(Horizontal/Vertical)  
Display Mode  
720 x 400  
31.5  
31.5  
37.5  
37.9  
46.9  
48.4  
60.0  
67.5  
64.0  
80.0  
67.5  
70.0  
60.0  
75.0  
60.0  
75.0  
60.0  
75.0  
75.0  
60.0  
75.0  
60.0  
28.3  
-/+  
-/-  
640 x 480  
25.2  
640 x 480  
31.5  
-/-  
800 x 600  
40.0  
+/+  
+/+  
-/-  
800 x 600  
49.5  
1024 x 768  
1024 x 768  
1152 x 864  
1280 x 1024  
1280 x 1024  
1920 x 1080  
65.0  
78.8  
+/+  
+/+  
+/+  
+/+  
+/+  
108.0  
108.0  
135.0  
148.5  
P2311H  
Horizontal Frequency  
(kHz)  
Vertical Frequency  
(Hz)  
Pixel Clock  
(MHz)  
Sync Polarity  
(Horizontal/Vertical)  
Display Mode  
720 x 400  
640 x 480  
640 x 480  
800 x 600  
800 x 600  
1024 x 768  
1024 x 768  
1152 x 864  
31.5  
31.5  
37.5  
37.9  
46.9  
48.4  
60.0  
67.5  
70.0  
60.0  
75.0  
60.0  
75.0  
60.0  
75.0  
75.0  
28.3  
25.2  
31.5  
40.0  
49.5  
65.0  
78.8  
108.0  
-/+  
-/-  
-/-  
+/+  
+/+  
-/-  
+/+  
+/+  
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About Your Monitor:Dell P2211H/P2311H Flat Panel Monitor User's Guide  
1280 x 1024  
1280 x 1024  
1920 x 1080  
64.0  
80.0  
67.5  
60.0  
75.0  
60.0  
108.0  
135.0  
148.5  
+/+  
+/+  
+/+  
Electrical Specifications  
Model  
P2211H/P2311H  
Analog RGB, 0.7 Volts +/-5%, positive polarity at 75 ohm input impedance  
Digital DVI-D TMDS, 600mV for each differential line, positive polarity at 50 ohm input  
impedance  
Video input signals  
Separate horizontal and vertical synchronizations, polarity-free TTL level, SOG (Composite  
SYNC on green)  
Synchronization input signals  
AC input voltage/frequency/current  
Inrush current  
100 to 240 VAC/50 or 60 Hz + 3 Hz/1.5 A (Max.)  
120V:30A (Max.)  
240V:60A (Max.)  
Physical Characteristics  
Model  
P2211H  
P2311H  
Connector type  
15-pin D-subminiature, blue connector; DVI-D, white 15-pin D-subminiature, blue connector; DVI-D, white  
connector  
connector  
Signal cable type  
Digital: Detachable, DVI-D, Solid pins, shipped  
detached from the monitor  
Digital: Detachable, DVI-D, Solid pins, shipped  
detached from the monitor  
Analog: Detachable, D-Sub, 15 pins, shipped attached Analog: Detachable, D-Sub, 15 pins, shipped attached  
to the monitor  
to the monitor  
Dimensions (with stand)  
Height (extended)  
17.62 inches (447.6 mm)  
13.69 inches (347.6 mm)  
20.25 inches (514.4 mm)  
7.25 inches (184.1 mm)  
17.96 inches (456.2 mm)  
14.02 inches (356.2 mm)  
21.57 inches (548.0 mm)  
7.25 inches (184.1 mm)  
Height (compressed)  
Width  
Depth  
Dimensions (without stand)  
Height  
12.04 inches (305.9 mm)  
20.25 inches (514.4 mm)  
2.56 inches (65.0 mm)  
12.80 inches (325.1 mm)  
21.57 inches (548.0 mm)  
2.56 inches (65.0 mm)  
Width  
Depth  
Stand dimensions  
Height (extended)  
Height (compressed)  
Width  
14.31 inches (363.6 mm)  
12.74 inches (323.5 mm)  
11.02 inches (279.9 mm)  
7.25 inches (184.1 mm)  
14.59 inches (370.5 mm)  
13.04 inches (331.3 mm)  
11.02 inches (279.9 mm)  
7.25 inches (184.1 mm)  
Depth  
Weight  
Weight with packaging  
Weight with stand assembly and cables  
13.67 lbs (6.20 kg)  
11.20 lbs (5.08 kg)  
15.94 lbs (7.23 kg)  
13.32 lbs (6.01 kg)  
Weight without stand assembly  
(For wall mount or VESA mount  
considerations - no cables)  
7.05 lbs (3.10 kg)  
3.52 lbs (1.60 kg)  
8.14 lbs (3.69 kg)  
4.06 lbs (1.84 kg)  
Weight of stand assembly  
Environmental Characteristics  
Model  
P2211H  
P2311H  
Temperature  
Operating  
0° to 40 ° C  
0° to 40 ° C  
Storage: -20° to 60°C (-4° to 140°F)  
Shipping: -20° to 60°C (-4° to 140°F)  
Storage: -20° to 60°C (-4° to 140°F)  
Shipping: -20° to 60°C (-4° to 140°F)  
Non-operating  
Humidity  
Operating  
10% to 80% (non-condensing)  
10% to 80% (non-condensing)  
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About Your Monitor:Dell P2211H/P2311H Flat Panel Monitor User's Guide  
Storage: 5% to 90% (non-condensing)  
Shipping: 5% to 90% (non-condensing)  
Storage: 5% to 90% (non-condensing)  
Shipping: 5% to 90% (non-condensing)  
Non-operating  
Altitude  
Operating  
4,850 m (15,902 ft) max  
12,192 m (40,000 ft) max  
4,850 m (15,902 ft) max  
12,192 m (40,000 ft) max  
Non-operating  
163.89 BTU/hour (maximum)  
85.36 BTU/hour (typical)  
170.72 BTU/hour (maximum)  
92.19 BTU/hour (typical)  
Thermal dissipation  
Power Management Modes  
If you have VESA's DPMâ„¢ compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. This is referred to  
as Power Save Mode*. If the computer detects input from keyboard, mouse, or other input devices, the monitor automatically resumes functioning. The following table shows the  
power consumption and signaling of this automatic power saving feature:  
P2211H  
VESA Modes  
Normal operation  
Active-off mode  
Switch off  
Horizontal Sync  
Vertical Sync  
Video  
Active  
Blanked  
-
Power Indicator  
Power Consumption  
25 W (typical)/48 W (maximum)**  
Less than 1.0 W  
Active  
Inactive  
-
Active  
Inactive  
-
Blue  
Amber (Breathing)  
Off  
Less than 1.0 W  
P2311H  
VESA Modes  
Normal operation  
Active-off mode  
Switch off  
Horizontal Sync  
Vertical Sync  
Video  
Active  
Blanked  
-
Power Indicator  
Power Consumption  
27 W (typical)/50 W (maximum)**  
Less than 1.0 W  
Active  
Inactive  
-
Active  
Inactive  
-
Blue  
Amber (Breathing)  
Off  
Less than 1.0 W  
The OSD will only function in the normal operation mode. When any button is pressed in Active-off mode, one of the following messages will be displayed:  
Activate the computer and the monitor to gain access to the OSD.  
®
NOTE: This monitor is ENERGY STAR -compliant.  
* Zero power consumption in OFF mode can only be achieved by disconnecting the main cable from the monitor.  
** Maximum power consumption with max luminance, Dell Soundbar, and USB active.  
Pin Assignments  
VGA Connector  
Pin  
15-pin Side of the Connected Signal  
Number Cable  
1
2
3
4
5
6
Video-Red  
Video-Green  
Video-Blue  
GND  
Self-test  
GND-R  
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About Your Monitor:Dell P2211H/P2311H Flat Panel Monitor User's Guide  
7
GND-G  
8
GND-B  
9
Computer 5V/3.3V  
GND-sync  
GND  
10  
11  
12  
13  
14  
15  
DDC data  
H-sync  
V-sync  
DDC clock  
DVI Connector  
Pin  
24-pin Side of the Connected Signal  
Number Cable  
1
2
3
TMDS RX2-  
TMDS RX2+  
TMDS Ground  
4
5
Floating  
Floating  
6
DDC Clock  
DDC Data  
7
8
Floating  
9
TMDS RX1-  
TMDS RX1+  
TMDS Ground  
Floating  
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
20  
21  
22  
23  
24  
Floating  
+5V/+3.3V power  
Self test  
Hot Plug Detect  
TMDS RX0-  
TMDS RX0+  
TMDS Ground  
Floating  
Floating  
TMDS Ground  
TMDS Clock+  
TMDS Clock-  
Plug and Play Capability  
You can install the monitor in any Plug and Play-compatible system. The monitor automatically provides the computer system with its Extended Display Identification Data (EDID)  
using Display Data Channel (DDC) protocols so the system can configure itself and optimize the monitor settings. Most monitor installations are automatic; you can select different  
settings if desired. For more information about changing the monitor settings, see Operating the Monitor.  
Universal Serial Bus (USB) Interface  
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About Your Monitor:Dell P2211H/P2311H Flat Panel Monitor User's Guide  
This section gives you information about the USB ports that are available on the left side of your monitor.  
NOTE: This monitor supports High-Speed Certified USB 2.0 interface.  
Transfer speed  
Data  
Rate  
Power Consumption  
High speed  
Full speed  
Low speed  
480 Mbps  
12 Mbps  
1.5 Mbps  
2.5W (Max., each port)  
2.5W (Max., each port)  
2.5W (Max., each port)  
USB Upstream Connector  
Pin Number 4-pin Side of the Connector  
1
DMU  
VCC  
DPU  
GND  
2
3
4
USB Downstream Connector  
Pin Number  
4-Pin Side of the Signal Cable  
1
VCC  
DMD  
DPD  
GND  
2
3
4
USB Ports  
1 upstream - back  
2 downstream - 2 on left side  
NOTE: USB 2.0 functionality requires a USB 2.0-capable computer  
NOTE: The monitor's USB interface works only when the monitor is on or in power save mode. If you turn off the monitor and then turn it on, the attached peripherals may take  
a few seconds to resume normal functionality.  
LCD Monitor Quality and Pixel Policy  
During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the  
display quality or usability. For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: support.dell.com.  
Maintenance Guidelines  
Cleaning Your Monitor  
WARNING: Read and follow the safety instructions before cleaning the monitor.  
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About Your Monitor:Dell P2211H/P2311H Flat Panel Monitor User's Guide  
WARNING: Before cleaning the monitor, unplug the monitor power cable from the electrical outlet.  
For best practices, follow the instructions in the list below while unpacking, cleaning, or handling your monitor:  
To clean your antistatic screen, lightly dampen a soft, clean cloth with water. If possible, use a special screen-cleaning tissue or solution suitable for the antistatic coating. Do  
not use benzene, thinner, ammonia, abrasive cleaners, or compressed air.  
Use a lightly-dampened, warm cloth to clean the monitor. Avoid using detergent of any kind as some detergents leave a milky film on the monitor.  
If you notice white powder when you unpack your monitor, wipe it off with a cloth.  
Handle your monitor with care as dark-colored monitors may scratch and show white scuff marks more than light-colored monitors.  
To help maintain the best image quality on your monitor, use a dynamically changing screen saver and turn off your monitor when not in use.  
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Setting Up the Monitor:Dell P2211H/P2311H Flat Panel Monitor User's Guide  
Setting Up the Monitor  
Dellâ„¢ P2211H/P2311H Flat Panel Monitor User's Guide  
Attaching the Stand  
NOTE: The stand is detached from monitor when it is shipped from the factory.  
NOTE: This is applicable for a monitor with a stand. When other stand is bought, please refer to the respective stand setup guide for set up instructions.  
To attach the monitor stand:  
1. Remove the cover and place the monitor on it.  
2. Fit the two tabs on the upper part of the stand to the groove on the back of the monitor.  
3. Press the stand till it snaps into its place.  
Connecting Your Monitor  
WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions.  
To connect your monitor to the computer:  
1. Turn off your computer and disconnect the power cable.  
2. Connect either the white (digital DVI-D) or the blue (analog VGA) display connector cable to the corresponding video port on the back of your computer. Do not  
connect both cables on the same computer. Use both the cables only when they are connected to two different computers with appropriate video systems.  
Connecting the White DVI Cable  
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Setting Up the Monitor:Dell P2211H/P2311H Flat Panel Monitor User's Guide  
Connecting the Blue VGA Cable  
CAUTION: The graphics are used for the purpose of illustration only. Appearance of the computer may vary.  
Connecting the USB cable  
After you have completed connecting the DVI/VGA/DP cable, follow the procedure below to connect the USB cable to the computer and complete your monitor setup:  
1. Connect the upstream USB port (cable supplied) to an appropriate USB port on your computer. (See bottom view for details.)  
2. Connect USB peripherals to the downstream USB ports (side or bottom) on the monitor. (See side or bottom view for details.)  
3. Plug the power cables for your computer and monitor into a nearby outlet.  
4. Turn on the monitor and the computer.  
If your monitor displays an image, installation is complete. If it does not display an image, see Solving Problems.  
5. Use the cable slot on the monitor stand to organize the cables.  
Organizing the Cables  
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Setting Up the Monitor:Dell P2211H/P2311H Flat Panel Monitor User's Guide  
After attaching all necessary cables to your monitor and computer, (See Connecting Your Monitor for cable attachment,) use the cable management slot to organize all cables  
as shown above.  
Attaching the Soundbar (Optional)  
CAUTION: Do not use with any device other than the Dell Soundbar.  
NOTE: The Soundbar power connector (+12 V DC output) is for the optional Dell Soundbar only.  
To attach the Soundbar:  
1.  
2.  
3.  
4.  
Working from the back of the monitor, attach the Soundbar by aligning the two slots with the two tabs along the bottom of the monitor.  
Slide the Soundbar to the left until it snaps into place.  
Connect the Soundbar with the DC power connector.  
Insert the mini stereo plug from the back of the Soundbar into the computer's audio output jack.  
Removing the Stand  
NOTE: To prevent scratches on the LCD screen while removing the stand, ensure that the monitor is placed on a clean surface.  
NOTE: This is applicable for a monitor with a stand. When other stand is bought, please refer to the respective stand setup guide for set up instructions.  
To remove the stand:  
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Setting Up the Monitor:Dell P2211H/P2311H Flat Panel Monitor User's Guide  
To remove the stand:  
1. Place the monitor on a flat surface.  
2. Press and hold the Stand release button.  
3. Lift the stand up and away from the monitor.  
Wall Mounting (Optional)  
(Screw dimension: M4 x 10 mm).  
Refer to the instructions that come with the VESA-compatible base mounting kit.  
1.  
2.  
3.  
4.  
5.  
Place the monitor panel on a soft cloth or cushion on stable flat table.  
Remove the stand  
Use a screwdriver to remove the four screws securing the plastic cover.  
Attach the mounting bracket from the wall mounting kit to the LCD.  
Mount the LCD on the wall by following the instructions that came with the base mounting kit.  
NOTE: For use only with UL Listed Wall Mount Bracket with minimum weight/load bearing capacity of 3.10 kg.  
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Dell P2211H/P2311H Flat Panel Monitor  
Setting Up Your Monitor  
Dellâ„¢ P2211H/P2311H Flat Panel Monitor  
Setting the display resolution to 1920 X 1080 (maximum)  
For maximum display performance while using the Microsoft Windows operating systems, set the display resolution to 1920 X  
1080 pixels by performing the following steps:  
In Windows XP:  
1. Right-click on the desktop and click Properties.  
2. Select the Settings tab.  
3. Move the slider-bar to the right by pressing and holding the left-mouse button and adjust the screen resolution to 1920 X  
1080.  
4. Click OK.  
®
®
In Windows Vista or Windows 7:  
1. Right-click on the desktop and click Personalization.  
2. Click Change Display Settings.  
3. Move the slider-bar to the right by pressing and holding the left-mouse button and adjust the screen resolution to 1920 X  
1080.  
4. Click OK.  
If you do not see 1920 X 1080 as an option, you may need to update your graphics driver. Please choose the scenario below  
that best describes the computer system you are using, and follow the provided directions:  
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Dell P2211H/P2311H Flat Panel Monitor  
Setting Up Your Monitor  
Dellâ„¢ P2211H/P2311H Flat Panel Monitor  
Setting the display resolution to 1920 X 1080 (maximum)  
For maximum display performance while using the Microsoft Windows operating systems, set the display resolution to 1920 X  
1080 pixels by performing the following steps:  
In Windows XP:  
1. Right-click on the desktop and click Properties.  
2. Select the Settings tab.  
3. Move the slider-bar to the right by pressing and holding the left-mouse button and adjust the screen resolution to 1920 X  
1080.  
4. Click OK.  
®
®
In Windows Vista or Windows 7:  
1. Right-click on the desktop and click Personalization.  
2. Click Change Display Settings.  
3. Move the slider-bar to the right by pressing and holding the left-mouse button and adjust the screen resolution to 1920 X  
1080.  
4. Click OK.  
If you do not see 1920 X 1080 as an option, you may need to update your graphics driver. Please choose the scenario below  
that best describes the computer system you are using, and follow the provided directions:  
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Dell P2211H/P2311H Flat Panel Monitor  
Setting Up Your Monitor  
Dellâ„¢ P2211H/P2311H Flat Panel Monitor  
If you have non Dellâ„¢ desktop, portable computer, or graphic card  
In Windows XP:  
1. Right-click on the desktop and click Properties.  
2. Select the Settings tab.  
3. Select Advanced.  
4. Identify your graphics controller supplier from the description at the top of the window (e.g. NVIDIA, ATI, Intel etc.).  
5. Refer to the graphic card provider website for updated driver (for example, http://www.ATI.com OR http://www.NVIDIA.com ).  
6. After installing the drivers for your Graphics Adapter, attempt to set the resolution to 1920 X 1080 again.  
®
®
In Windows Vista or Windows 7:  
1. Right-click on the desktop and click Personalization.  
2. Click Change Display Settings.  
3. Click Advanced Settings.  
4. Identify your graphics controller supplier from the description at the top of the window (e.g. NVIDIA, ATI, Intel etc.).  
5. Refer to the graphic card provider website for updated driver (for example, http://www.ATI.com OR http://www.NVIDIA.com ).  
6. After installing the drivers for your Graphics Adapter, attempt to set the resolution to 1920 X 1080 again.  
NOTE: If you are unable to set the resolution to 1920 x 1080, please contact the manufacturer of your computer or consider purchasing a graphics adapter that will support  
the video resolution of 1920 x 1080.  
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Dell P2211H/P2311H Flat Panel Monitor  
Help on PowerNap Installation  
To install PowerNap succesfully, follow these steps:-  
®
®
1. Check Operating System Requirements  
2. Install Entech API  
Windows XP, Windows Vista , Windows  
7
3. Install PowerNap Software  
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Operating the Monitor:Dell P2211H/P2311H Flat Panel Monitor User's Guide  
Operating the Monitor  
Dellâ„¢ P2211H/P2311H Flat Panel Monitor User's Guide  
Using the Front Panel Controls  
Use the control buttons on the front of the monitor to adjust the characteristics of the image being displayed. As you use these buttons to adjust the controls, an OSD shows  
the numeric values of the characteristics as they change.  
The following table describes the front panel buttons:  
Front panel Button  
Description  
1
2
Use this button to directly access the "Energy modes" menu.  
Shortcut  
key/ Energy  
modes  
Use this button to directly access the "Brightness/Contrast" menu.  
Shortcut key /  
Brightness/Contrast  
3
4
Use the MENU button to launch the on-screen display (OSD) and select the OSD Menu. See Accessing the  
Menu  
Exit  
Use this button to go back to the main menu or exit the OSD main menu.  
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Operating the Monitor:Dell P2211H/P2311H Flat Panel Monitor User's Guide  
5
Use the Power button to turn the monitor on and off.  
The Blue LED indicates the monitor is on and fully functional. An amber LED indicates DPMS power save mode.  
Power  
(with power light  
indicator)  
Using the On-Screen Display (OSD) Menu  
Accessing the Menu System  
NOTE: If you change the settings and then either proceed to another menu or exit the OSD menu, the monitor automatically saves those changes. The changes are also  
saved if you change the settings and then wait for the OSD menu to disappear.  
1. Press the MENU button to launch the OSD menu and display the main menu.  
Main Menu for Analog (VGA) Input  
or  
Main Menu for Digital (DVI-D) Input  
NOTE: AUTO ADJUST is only available when you use the analog (VGA) connector.  
2.  
Press the  
and  
buttons to move between the setting options. As you move from one icon to another, the option name is highlighted. See the following table for a  
complete list of all the options available for the monitor.  
Press the  
or  
button once to activate the highlighted option.  
buttons to select the desired parameter.  
3.  
4. Press the  
and  
5. Press  
to enter the slide bar and then use the  
or  
button, according to the indicators on the menu, to make your changes.  
6.  
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Operating the Monitor:Dell P2211H/P2311H Flat Panel Monitor User's Guide  
Press the button once to return to the main menu to select another option or press the  
Icon  
button two or three times to exit from the OSD menu.  
Menu and Submenus Description  
Energy Gauge  
This meter shows the energy level being consumed by the monitor in real time. When the meter is green, it indicates the monitor is  
consuming low energy level. When the energy consumed increases, the meter will change to yellow and subsequently red.  
Use this menu to activate Brightness/Contrast adjustment.  
Brightness/Contrast  
Brightness  
Brightness adjusts the luminance of the backlight.  
Press the button to increase brightness and Press the  
button to decrease brightness (min 0 ~ max 100).  
NOTE:Brightness control will be greyed out during "Screen dim" in PowerNap option when screen saver is activated.  
Contrast  
Adjust Brightness first, and then adjust Contrast only if further adjustment is necessary.  
Press the  
button to increase contrast and Press the  
button to decrease contrast (min 0 ~ max 100).  
The Contrast function adjusts the degree of difference between darkness and lightness on the monitor screen.  
AUTO ADJUST  
Even though your computer recognizes your monitor on startup, the Auto Adjustment function optimizes the display settings for use with  
your particular setup.  
Auto Adjustment allows the monitor to self-adjust to the incoming video signal. After using Auto Adjustment, you can further tune your  
monitor by using the Pixel Clock and Phase controls under Displays Settings.  
The following dialog appears on a black screen as the monitor automatically adjusts to the current input:  
NOTE: In most cases, Auto Adjust produces the best image for your configuration.  
NOTE: AUTO ADJUST option is only available when you are using the analog (VGA) connector.  
Use the INPUT SOURCE menu to select between different video signals that may be connected to your monitor.  
INPUT SOURCE  
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Operating the Monitor:Dell P2211H/P2311H Flat Panel Monitor User's Guide  
Auto Select  
VGA  
Select Auto Select to scan for available input signals.  
Select VGA input when you are using the analog (VGA) connector. Press  
Select DVI-D input when you are using the Digital (DVI) connector. Press  
to select the VGA input source.  
to select the DVI input source.  
DVI-D  
Color Settings  
Use the Color Settings to adjust the color setting mode and color temperature.  
There are different color setting sub-menus for VGA/DVI-D and Video input.  
Input Color Format  
Mode Selection  
Allows you to set the video input mode to.  
RGB: Select this option if your monitor is connected to a computer or DVD player using the VGA and DVI cable or the HDMI to DVI  
adapter.  
YPbPr: Select this option if the your DVD player supports only YPbPr output.  
Allows you to set the display mode to:  
Graphics: Select this mode if your monitor is connected to your computer.  
Video: Select this mode if you monitor is connected to a DVD player.  
NOTE: Depending upon the Display Mode you select the Preset Modes available for your monitor changes.  
Preset Mode  
When you select Graphics, you can choose Standard, Multimedia, Game, Warm, Cool, or Custom (RGB):  
Standard: Loads the monitor's default color settings. This is the default preset mode.  
Multimedia: Loads color settings ideal for multimedia applications.  
Game: Loads color settings ideal for most gaming applications.  
Warm: Increase the color temperature. The screen appears warmer with a red/yellow tint.  
Cool: Decreases the color temperature. The screen appears cooler with a blue tint.  
Custom (R, G, B): Allows you to manually adjust the color settings. Press the  
and  
buttons to adjust the Red, Green,  
and Blue values and create your own preset color mode.  
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Operating the Monitor:Dell P2211H/P2311H Flat Panel Monitor User's Guide  
When you select Video, you can choose Movie, Game, Sports, or Nature:  
Movie: Loads color settings ideal for movies. This is the default preset mode.  
Game: Loads color settings ideal for game.  
Sports: Loads color settings ideal for sports.  
Nature: Loads color settings ideal for nature.  
Hue  
This feature can shift color of video image to green or purple. This is used to adjust the desired flesh tone color. Use  
the hue from '0' to '100' .  
or  
to adjust  
Press  
Press  
to increase the green shade of the video image  
to increase the purple shade of the video image  
NOTE: Hue adjustment is available only for video input.  
Saturation  
This feature can adjust the color saturation of the video image. Use  
or  
to adjust the saturation from '0' to '100'.  
Press  
Press  
to increase the monochrome appearance of the video image  
to increase the colorful appearance of the video image  
NOTE: Saturation adjustment is available only for video input.  
Reset Color Settings  
DISPLAY SETTINGS  
Resets your monitor's color settings to the factory defaults.  
Use the Display Settings to adjust image.  
Display Setting submenu for VGA input  
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Operating the Monitor:Dell P2211H/P2311H Flat Panel Monitor User's Guide  
Display Setting submenu for DVI-D input  
Wide Mode  
Adjust the image ratio as 4:3 or full screen.  
Horizontal Position  
Use the  
and  
buttons to adjust image left and right. Minimum is '0' (-). Maximum is '100' (+).  
NOTE: When using a DVI source, the Horizontal Position setting is not available.  
Vertical Position  
Use the  
and  
buttons to adjust image up and down. Minimum is '0' (-). Maximum is '100' (+).  
NOTE: When using a DVI source, the Vertical Position setting is not available.  
Sharpness  
Pixel Clock  
This feature can make the image look sharper or softer. Use  
or  
to adjust the sharpness from '0' to '100'.  
The Phase and Pixel Clock adjustments allow you to adjust your monitor to your preference.  
Use the  
and  
buttons to adjust for best image quality.  
Phase  
If satisfactory results are not obtained using the Phase adjustment, use the Pixel Clock (coarse) adjustment and then use Phase (fine),  
again.  
NOTE: Pixel Clock and Phase Adjustments are only available for "VGA" input.  
Dynamic  
Contrast  
The Dynamic Contrast adjustment helps the user to get a higher contrast if you choose Game preset, Movie Preset, Sports Preset and  
Nature Preset.  
Use the  
button to enable the Dynamic Contrast adjustment.  
button to disable the Dynamic Contrast adjustment.  
Use the  
NOTE: Dynamic Contrast is not available (greyed out) in Energy Smart modes.  
Reset Display Settin Select this option to restore default display settings.  
gs  
OTHER SETTINGS  
Select this option to adjust the settings of the OSD, such as, the languages of the OSD, the amount of time the menu remains on screen,  
and so on.  
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Operating the Monitor:Dell P2211H/P2311H Flat Panel Monitor User's Guide  
Language  
Language option to set the OSD display to one of eight languages (English, Espanol, Francais, Deutsch, Brazilian Portuguese, Russian,  
Simplified Chinese or Japanese).  
Menu Transparency  
Menu Timer  
This function is used to change the OSD background from opaque to transparent.  
OSD Hold Time: Sets the length of time the OSD will remain active after the last time you pressed a button.  
Use the  
and  
buttons to adjust the slider in 1 second increments, from 5 to 60 seconds.  
Menu Lock  
Controls user access to adjustments. When Lock is selected, no user adjustments are allowed. All buttons are locked.  
NOTE:  
Lock function – Either soft lock (through OSD menu) or hard lock (Press and hold the button above power button for 10 sec)  
Unlock function– Only hard unlock (Press and hold the button above power button for 10 sec)  
Menu Rotation  
Power Save Audio  
DDC/CI  
Rotates the OSD by 90 degrees counter-clockwise. You can adjust the menu according to your Display Rotation.  
To turn on or off Audio Power during Power Save mode.  
DDC/CI (Display Data Channel/Command Interface) allows your monitor parameters (brightness, color balance etc) to be adjustable  
using software on your computer. You can disable this feature by selecting "Disable".  
You can disable this feature by selecting Disable. The following warning message appears:  
Select Yes to disable DDC/CI and No to exit with out making changes.  
NOTE: For best user experience and optimum performance of your monitor, keep this feature enabled.  
LCD Conditioning  
This feature will help reduce minor cases of image retention.  
If an image appears to be stuck on the monitor, select LCD Conditioning to help eliminate any image retention. Using the LCD  
Conditioning feature may take some time. LCD Conditioning feature cannot remove severe cases of image retention or burn-in.  
NOTE: Use LCD Conditioning only when you experience a problem with image retention.  
The below warning message appears once user selects “Enable" LCD Conditioning.  
NOTE: Press any button on the monitor to terminate LCD Conditioning at any time.  
Factory Reset  
Reset all OSD settings to the factory preset values.  
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Operating the Monitor:Dell P2211H/P2311H Flat Panel Monitor User's Guide  
Personalize  
Shortcut Key 1  
Shortcut Key 2  
Energy modes  
User can select from "Preset Modes", "Brightness/Contrast", "Auto Adjust", "Input Source", "Energy Modes" and set as shortcut key.  
User can select from "Preset Modes", "Brightness/Contrast", "Auto Adjust", "Input Source", "Energy Modes" and set as shortcut key.  
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Operating the Monitor:Dell P2211H/P2311H Flat Panel Monitor User's Guide  
Energy Smart  
Standard  
• Dynamic dimming activated (The Dynamic dimming feature automatically reduces the screen-brightness level when the displayed image  
contains a high proportion of bright areas)  
Normal Power Usage:  
• Screen brightness set by user  
OSD Warning Messages  
When Dynamic Contrast Feature is enabled (in these modes: Game, Movie, Sport and Nature), the manual brightness adjustment is disabled.  
When the monitor does not support a particular resolution mode you will see the following message:  
This means that the monitor cannot synchronize with the signal that it is receiving from the computer. See Monitor Specifications for the Horizontal and  
Vertical frequency ranges addressable by this monitor. Recommended mode is 1920X1080.  
You will see the following message before the DDC/CI function is disabled.  
When monitor enters Power Save mode, the following message appears :  
Activate the computer and wake up the monitor to gain access to the OSD  
If you press any button other than the power button one of the following messages will appear depending on the selected input:  
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Operating the Monitor:Dell P2211H/P2311H Flat Panel Monitor User's Guide  
If either VGA or DVI-D input is selected and both VGA and DVI-D cables are not connected, a floating dialog box as shown below appears.  
or  
See Solving Problems for more information.  
PowerNap Software  
PowerNap software comes in the CD that comes with the monitor you have just purchased.  
This software provides 2 options where user can select "Screen dim" or " Sleep" when your PC goes to screen saver mode.  
1. Screen dim - monitor dims to minimum brightness level when PC is in screen saver mode.  
2. Sleep - monitor goes into sleep mode when PC is in screen saver mode.  
NOTE:After installation, one desktop shortcut and one shortcut under "Start" for PowerNap are created.  
OS support: Windows XP32, XP64, Vista32, Vista64  
Output interface support: VGA and DVI.  
Setting the Maximum Resolution  
To set the Maximum resolution for the monitor:  
Windows XP:  
1. Right-click on the desktop and select Properties.  
2. Select the Settings tab.  
3. Set the screen resolution to 1920 x 1080.  
4. Click OK.  
®
®
Windows Vista or Windows 7:  
1. Right-click on the desktop and select Personalization.  
2. Click Change Display Settings.  
3. Move the slider-bar to the right by pressing and holding left-mouse button and adjust the screen resolution to 1920X1080.  
4. Click OK.  
If you do not see 1920 x 1080 as an option, you may need to update your graphics driver. Depending on your computer, complete one of the following procedures:  
If you have a Alienware desktop or portable computer:  
Go to support.dell.com, enter your service tag, and download the latest driver for your graphics card.  
If you are using a non-Dell computer (portable or desktop):  
Go to the support site for your computer and download the latest graphic drivers.  
Go to your graphics card website and download the latest graphic drivers.  
Using the Dell Soundbar (Optional)  
The Dell Soundbar is a stereo two channel system, mountable on Dell Flat Panel Displays. The Soundbar has a rotary volume and on/off control to adjust the overall system  
level, a blue LED for power indication, and two audio headset jacks.  
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Operating the Monitor:Dell P2211H/P2311H Flat Panel Monitor User's Guide  
1. Attach mechanism  
2. Headphone jacks  
3. Power indicator  
4. Power/Volume control  
Using the Tilt, Swivel, and Vertical Extension  
NOTE: This is applicable for a monitor with a stand. When other stand is bought, please refer to the respective stand setup guide for set up instructions.  
Tilt, Swivel  
With the built-in pedestal, you can tilt the monitor for the most comfortable viewing angle.  
NOTE: The stand is detached when the monitor is shipped from the factory.  
Vertical Extension  
NOTE: The stand extends vertically up to 100 mm. The figures below illustrate how to extend the stand vertically.  
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Operating the Monitor:Dell P2211H/P2311H Flat Panel Monitor User's Guide  
Rotating the Monitor  
Before you rotate the monitor, your monitor should be fully vertically extended (Vertical Extension) and fully tilted (Tilt) up to avoid hitting the bottom edge of the monitor.  
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Operating the Monitor:Dell P2211H/P2311H Flat Panel Monitor User's Guide  
NOTE: To use the Display Rotation function (Landscape versus Portrait view) with your Dell computer, you require an updated graphics driver that is not included with  
this monitor. To download the graphics driver, go to support.dell.com and see the Download section for Video Drivers for latest driver updates.  
NOTE: When in Portrait View Mode, you may experience performance degradation in graphic-intensive applications (3D Gaming etc.)  
Adjusting the Rotation Display Settings of Your System  
After you have rotated your monitor, you need to complete the procedure below to adjust the Rotation Display Settings of Your System.  
NOTE: If you are using the monitor with a non-Dell computer, you need to go the graphics driver website or your computer manufacturer website for information on  
rotating the 'contents' on your display.  
To adjust the Rotation Display Settings:  
1. Right-click on the desktop and click Properties.  
2. Select the Settings tab and click Advanced.  
3. If you have an ATI graphics card, select the Rotation tab and set the preferred rotation.  
If you have an nVidia graphics card, click the nVidia tab, in the left-hand column select NVRotate, and then select the preferred rotation.  
®
If you have an Intel graphics card, select the Intel graphics tab, click Graphic Properties, select the Rotation tab, and then set the preferred rotation.  
NOTE: If you do not see the rotation option or it is not working correctly, go to support.dell.com and download the latest driver for your graphics card.  
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Troubleshooting:Dell P2211H/P2311H Flat Panel Monitor User's Guide  
Troubleshooting  
Dellâ„¢ P2211H/P2311H Flat Panel Monitor User's Guide  
CAUTION: Before you begin any of the procedures in this section, follow the Safety Instructions  
Troubleshooting Your Monitor  
Self-Test Feature Check  
Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly  
connected but the monitor screen remains dark, run the monitor self-test by performing the following steps:  
1. Turn off both your computer and the monitor.  
2. Unplug the video cable from the back of the computer. To ensure proper Self-Test operation, remove both Digital (white connector) and the Analog (blue  
connector) cables from the back of computer.  
3. Turn on the monitor.  
The floating dialog box should appear on-screen (against a black background) if the monitor cannot sense a video signal and is working correctly.  
While in self-test mode, the power LED remains blue. Also, depending upon the selected input, one of the dialogs shown below will continuously scroll  
through the screen.  
or  
4. This box also appears during normal system operation, if the video cable becomes disconnected or damaged.  
5. Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor.  
If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor is functioning  
properly.  
Built-in Diagnostics  
Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or  
with your computer and video card.  
NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode.  
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Troubleshooting:Dell P2211H/P2311H Flat Panel Monitor User's Guide  
To run the built-in diagnostics:  
1. Ensure that the screen is clean (no dust particles on the surface of the screen).  
2. Unplug the video cable(s) from the back of the computer or monitor. The monitor then goes into the self-test mode.  
3. Press and hold the Button 1 and Button 4 on the front panel simultaneously for 2 seconds. A gray screen appears.  
4. Carefully inspect the screen for abnormalities.  
5. Press the Button 4 on the front panel again. The color of the screen changes to red.  
6. Inspect the display for any abnormalities.  
7. Repeat steps 5 and 6 to inspect the display in green, blue, black, white screens.  
The test is complete when the white screen appears. To exit, press the Button 4 again.  
If you do not detect any screen abnormalities upon using the built-in diagnostic tool, the monitor is functioning properly. Check the video card and computer.  
Common Problems  
The following table contains general information about common monitor problems you might encounter and the possible solutions.  
Common Symptoms  
No Video/Power LED off  
What You Experience  
No picture  
Possible Solutions  
Ensure that the video cable connecting the monitor and the computer is properly  
connected and secure.  
Verify that the power outlet is functioning properly using any other electrical equipment.  
Ensure that the power button is depressed fully.  
Ensure that the correct input source is selected via the Input Source Select button.  
No Video/Power LED on  
No picture or no brightness  
Increase brightness & contrast controls via OSD.  
Perform monitor self-test feature check.  
Check for bent or broken pins in the video cable connector.  
Run the built-in diagnostics.  
Ensure that the correct input source is selected via the Input Source Select button.  
Poor Focus  
Picture is fuzzy, blurry, or  
ghosting  
Perform Auto Adjust via OSD.  
Adjust the Phase and Pixel Clock controls via OSD.  
Eliminate video extension cables.  
Reset the monitor to Factory Settings.  
Change the video resolution to the correct aspect ratio (16:9).  
Shaky/Jittery Video  
Wavy picture or fine  
movement  
Perform Auto Adjust via OSD.  
Adjust the Phase and Pixel Clock controls via OSD.  
Reset the monitor to Factory Settings.  
Check environmental factors.  
Relocate the monitor and test in another room.  
Missing Pixels  
LCD screen has spots  
Cycle power on-off.  
Pixel that is permanently off is a natural defect that can occur in LCD technology.  
For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at:  
support.dell.com.  
Stuck-on Pixels  
Brightness Problems  
LCD screen has bright spots  
Picture too dim or too bright  
Cycle power on-off.  
Pixel that is permanently off is a natural defect that can occur in LCD technology.  
For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at:  
support.dell.com.  
Reset the monitor to Factory Settings.  
Auto Adjust via OSD.  
Adjust brightness & contrast controls via OSD.  
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Troubleshooting:Dell P2211H/P2311H Flat Panel Monitor User's Guide  
Geometric Distortion  
Screen not centered correctly  
Screen has one or more lines  
Reset the monitor to Factory Settings.  
Auto Adjust via OSD.  
Adjust Horizontal Position & Vertical Position controls via OSD.  
NOTE: When using DVI-D input, the positioning adjustments are not available.  
Horizontal/Vertical Lines  
Reset the monitor to Factory Settings.  
Perform Auto Adjust via OSD.  
Adjust Phase and Pixel Clock controls via OSD.  
Perform monitor self-test feature check and determine if these lines are also in self-test  
mode.  
Check for bent or broken pins in the video cable connector.  
Run the built-in diagnostics.  
NOTE: When using DVI-D input, the Pixel Clock and Phase adjustments are not available.  
Synchronization Problems  
Screen is scrambled or appears  
torn  
Reset the monitor to Factory Settings.  
Perform Auto Adjust via OSD.  
Adjust Phase and Pixel Clock controls via OSD.  
Perform monitor self-test feature check to determine if the scrambled screen appears in  
self-test mode.  
Check for bent or broken pins in the video cable connector.  
Restart the computer in the safe mode.  
Safety Related Issues  
Intermittent Problems  
Visible signs of smoke or  
sparks  
Do not perform any troubleshooting steps.  
Contact Dell immediately.  
Monitor malfunctions on & off  
Ensure that the video cable connecting the monitor to the computer is connected  
properly and is secure.  
Reset the monitor to Factory Settings.  
Perform monitor self-test feature check to determine if the intermittent problem occurs in  
self-test mode.  
Missing Color  
Wrong Color  
Picture missing color  
Picture color not good  
Perform monitor self-test feature check.  
Ensure that the video cable connecting the monitor to the computer is connected  
properly and is secure.  
Check for bent or broken pins in the video cable connector.  
Change the Color Setting Mode in the Color Settings OSD to Graphics or Video depending  
on the application.  
Try different Color Preset Settings in Color Settings OSD. Adjust R/G/B value in Color  
Settings OSD if the Color Management is turned off.  
Change the Input Color Format to PC RGB or YPbPr in the Advance Setting OSD.  
Run the built-in diagnostics.  
Image retention from a static Faint shadow from the static  
image left on the monitor for a image displayed appears on  
Use the Power Management feature to turn off the monitor at all times when not in use  
(for more information, see Power Management Modes).  
Alternatively, use a dynamically changing screensaver.  
long period of time  
the screen  
Product Specific Problems  
Specific Symptoms  
What You Experience  
Possible Solutions  
Screen image is too small  
Image is centered on screen,  
but does not fill entire viewing  
area  
Check the Scaling Ratio setting in Image Setting OSD  
Reset the monitor to Factory Settings.  
Cannot adjust the monitor with OSD does not appear on the  
the buttons on the front panel screen  
Turn off the monitor, unplug the power cord, plug back, and then turn on the monitor.  
No Input Signal when user  
controls are pressed  
Check the signal source. Ensure the Computer is not in the power saving mode by  
moving the mouse or pressing any key on the keyboard.  
Check to make sure Video Source to S-Video, Composite or Component is powered and  
playing video media.  
Check whether the signal cable is plugged in properly. Re-plug the signal cable if  
necessary.  
No picture, the LED light is  
green. When you press "+", "-"  
or "Menu" key, the message  
"No S-Video input signal", or  
"No Composite input signal", or  
"No Component input signal"  
appears  
Reset the computer or video player.  
The picture does not fill the  
entire screen.  
The picture cannot fill the  
height or width of the screen  
Due to different video formats (aspect ratio) of DVDs, the monitor may display in full  
screen.  
Run the built-in diagnostics.  
NOTE: When choosing DVI-D mode, the Auto Adjust function will not be available.  
Universal Serial Bus (USB) Specific Problems  
Specific Symptoms  
USB interface is not working  
What You Experience  
USB peripherals are not  
working  
Possible Solutions  
Check that your monitor is turned ON.  
Reconnect the upstream cable to your computer.  
Reconnect the USB peripherals (downstream connector).  
Switch off and then turn on the monitor again.  
Reboot the computer.  
Some USB devices like external portable HDD require higher electric current; connect  
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Troubleshooting:Dell P2211H/P2311H Flat Panel Monitor User's Guide  
the device directly to the computer system.  
High Speed USB 2.0 interface High Speed USB 2.0  
Check that your computer is USB 2.0-capable.  
Some computers have both USB 2.0 and USB 1.1 ports. Ensure that the correct USB  
port is used.  
is slow.  
peripherals working slowly or  
not working at all  
Reconnect the upstream cable to your computer.  
Reconnect the USB peripherals (downstream connector).  
Reboot the computer.  
Dellâ„¢ Soundbar Problems  
Common Symptoms  
No Sound  
What You Experience  
No power to Soundbar - the  
power indicator is off  
Possible Solutions  
Turn the Power/Volume knob on the Soundbar clockwise to the middle position; check if  
the power indicator (Blue LED) on the front of the Soundbar is illuminated.  
Confirm that the power cable from the Soundbar is plugged into the adapter.  
No Sound  
Soundbar has power - power  
indicator is on  
Plug the audio line-in cable into the computer's audio out jack.  
Set all Windows volume controls to their maximum  
Play some audio content on the computer (i.e. audio CD, or MP3).  
Turn the Power/Volume knob on the Soundbar clockwise to a higher volume setting.  
Clean and reseat the audio line-in plug.  
Test the Soundbar using another audio source (i.e. portable CD player).  
Distorted Sound  
Computer's sound card is used  
as the audio source  
Clear any obstructions between the Soundbar and the user.  
Confirm that the audio line-in plug is completely inserted into the jack of the sound  
card.  
Set all Windows volume controls to their midpoints.  
Decrease the volume of the audio application.  
Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume  
setting.  
Clean and reseat the audio line-in plug.  
Troubleshoot the computer's sound card.  
Test the Soundbar using another audio source (i.e. portable CD player).  
Distorted Sound  
Other audio source is used  
Clear any obstructions between the Soundbar and the user.  
Confirm that the audio line-in plug is completely inserted into the jack of the audio  
source.  
Decrease the volume of the audio source.  
Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume  
setting.  
Clean and reseat the audio line-in plug.  
Unbalanced Sound Output  
Sound from only one side of  
Soundbar  
Clear any obstructions between the Soundbar and the user.  
Confirm that the audio line-in plug is completely inserted into the jack of the sound card  
or audio source.  
Set all Windows audio balance controls (L-R) to their midpoints.  
Clean and reseat the audio line-in plug.  
Troubleshoot the computer's sound card.  
Test the Soundbar using another audio source (i.e. portable CD player).  
Low Volume  
Volume is too low  
Clear any obstructions between the Soundbar and the user.  
Turn the Power/Volume knob on the Soundbar clockwise to the maximum volume  
setting.  
Set all Windows volume controls to their maximum.  
Increase the volume of the audio application.  
Test the Soundbar using another audio source (i.e. portable CD player).  
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Appendix:Dell P2211H/P2311H Flat Panel Monitor User's Guide  
Appendix  
Dellâ„¢ P2211H/P2311H Flat Panel Monitor User's Guide  
WARNING: Safety Instructions  
WARNING: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock,  
electrical hazards, and/or mechanical hazards.  
For information on safety instructions, see the Product Information Guide.  
FCC Notices (U.S. Only) and Other Regulatory Information  
Contacting Dell  
For customers in the United States, call 800-WWW-DELL (800-999-3355).  
NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.  
Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not  
be available in your area. To contact Dell for sales, technical support, or customer service issues:  
1. Visit support.dell.com.  
2. Verify your country or region in the Choose A Country/Region drop-down menu at the bottom of the page.  
3. Click Contact Us on the left side of the page.  
4. Select the appropriate service or support link based on your need.  
5. Choose the method of contacting Dell that is convenient for you.  
file:///S|/SSA_Proposal/P2211_P2311/appendx.htm[7/13/2011 12:17:59 PM]  
       

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