BenQ FP241VW User Manual

FP241VW  
24" Wide-Screen LCD Monitor  
User Manual  
Welcome  
Table of Contents  
Table of Contents  
3
1. Getting started  
Your FP241VW will provide the optimal display performance of the video resolution standard of  
1920 x 1200. Please ensure that your graphic card supports the resolution of 1920 x 1200.  
When unpacking please check you have the following items. If any are missing or damaged, please  
contact the place of purchase for a replacement.  
BenQ LCD Monitor  
Top-Mount Monitor Shelf  
CD-ROM and Quick Start Guide  
Power Cord  
(Picture may differ from product  
supplied for your region)  
Signal Cable: D-Sub  
Signal Cable: DVI-D (optional)  
4
Getting started  
 
USB cable (optional)  
HDMI cable (optional)  
Consider keeping the box and packaging in storage for use in the future when you may need to transport  
the monitor. The fitted foam packing is ideal for protecting the monitor during transport.  
Getting started  
5
2. Getting to know your monitor  
Front view (1)  
1. Top-mount monitor shelf  
The detachable shelf is space saving and  
stylishly designed, gaining extra desk space  
for you.  
You can put small stationery items or toy  
collectibles on the shelf to keep the desk  
roomy.  
The two hooks on the rear of the allow you  
to hang accessories on hand, such as the  
headset, the game gear, etc.  
Never place cans of beer, soda,  
glasses of water or anything wet near  
or on top of the shelf!  
If you have any need to shift the  
monitor around, please remove the  
top-mount monitor shelf first. See also  
6
Getting to know your monitor  
   
Front view (2)  
1. Power  
2. ENTER / PIP  
3. t / Brightness  
4. u/ Contrast  
5. MENU / EXIT  
6. Mode  
7. Game Mode  
8. Input / Swap  
9. PerfectMotion  
10. i key  
For more information about  
these keys, please refer to The  
Left-side view  
1. Earphone socket  
Plug the earphone or headset into  
the earphone socket to receive  
the audio signal from HDMI input.  
information about audio controls.  
2. USB device ports for connection  
to built-in USB hub  
Getting to know your monitor  
7
   
Back view (1)  
1. Rear cover: VESA mount inside  
The back of your LCD monitor has a  
VESA standard mount with 100mm  
pattern, allowing the installation of a  
wall mount bracket.  
kit on page 12 to learn more.  
Back view(2): locations of plugs & sockets  
1. Power AC input connector  
2. DVI-D input connector  
3. HDMI input connector  
4. D-Sub input connector  
5. Component input connector  
6. Composite input connector  
7. S-Video input connector  
8. USB hub socket for connection  
to computer USB port  
8
Getting to know your monitor  
   
3. How to assemble your monitor hardware  
If the computer is turned on you must turn it off before continuing.  
Do not plug-in or turn-on the power to the monitor until instructed to do so.  
1. Unpack the monitor and place it on a stable  
surface.  
2. Connect the PC video cable.  
Either  
Do not use both DVI-D cable and D-Sub cable on  
the same PC. The only case in which both cables  
can be used is if they are connected to two different  
PCs with appropriate video systems.  
Connect one end of the DVI-D cable to the monitor  
DVI-D socket and the other end to the DVI-D port  
on your computer. (optional)  
The DVI-D format is used for direct digital  
connection between source video and digital LCD  
monitors or projectors. The digital video signals  
produce a superior quality picture than analog  
video signals.  
Or  
Connect the plug of the D-Sub cable (at the end  
without the ferrite filter) to the monitor D-Sub  
socket. Connect the other plug of the D-Sub cable  
(at the end with the ferrite filter) to the computer  
video D-Sub socket.  
Tighten all finger screws to prevent the plugs from  
accidently falling out during use.  
3. Connect the USB hub cable.  
Connect the USB cable between the USB socket on  
the rear of the monitor and a USB port on your  
computer.  
How to assemble your monitor hardware  
9
 
4. Connect the power cable to the monitor.  
Plug one end of the power cord into the socket  
labelled ‘POWER IN’ on the rear of the monitor. Do  
not connect the other end to an electric outlet just  
yet.  
5. Attach the top-mount monitor shelf.  
Fit the tenon joints at the rear of the shelf to the  
mortises on top of the monitor.  
You can put small stationery items or toy collectibles  
on the shelf to keep the desk roomy. The two hooks  
on the rear of the shelf allow you to hang accessories  
on hand, such as the headset, the game gear, etc.  
The shelf can support objects with a total weight of  
up to 1kg, otherwise the shelf may be bent.  
Never place cans of beer, soda, glasses of  
water or anything wet near or on top of the  
shelf!  
If you have any need to shift the monitor  
around, please remove the top-mount monitor  
shelf first. See also Detaching the top-mount  
10  
How to assemble your monitor hardware  
6. Turn on the power.  
Connect the other end of power cable to the nearby  
electric outlet.  
Picture may differ from product supplied for your  
region.  
Turn on the monitor by pressing the power key.  
Turn on the computer too, and follow the instruc-  
tions in Section 4: Getting the most from your  
BenQ monitor on page 14 to install the monitor  
software.  
Adjusting the monitor angle  
For comfortable viewing of images on the screen, you may tilt the monitor upward to 12 degrees  
and downward to -5 degrees.  
How to assemble your monitor hardware  
11  
 
Detaching the top-mount monitor shelf  
It’s easy to detach the top-mount monitor shelf from the monitor and no removal tool is needed.  
Before you begin, take away all the items displayed or hung on the shelf.  
Then, hold both sides of the shelf assembly and gently pull the it upward away from the monitor.  
Using the monitor wall mounting kit  
The back of your LCD monitor has a VESA standard mount with 100mm pattern, allowing the  
installation of a wall mount bracket. Before starting to install a monitor wall mounting kit, please  
read the precautions carefully.  
Precautions:  
Install your monitor and monitor mounting kit on a wall with flat surface.  
Ensure that the wall material is stable to support the weight of the monitor.  
Turn off the monitor and the power before disconnecting the cables from the LCD monitor.  
1. Remove the rear cover.  
Gently push the rear cover and rotate it counterclock-  
wise until the rear cover unlocks. The screw plate at  
the back of the monitor could be revealed.  
Keep the rear cover somewhere safe for future  
storage.  
12  
How to assemble your monitor hardware  
   
2. Follow the instruction manuals of the wall  
mount bracket you purchased to complete the  
installation.  
How to assemble your monitor hardware  
13  
4. Getting the most from your BenQ monitor  
Monitors and USB hubs  
Your BenQ FP241VW LCD Monitor is a modern state-of-the-art device. It not only utilizes the  
latest LCD display technology currently available – it contains a built-in 2 port USB 2.0 hub. Using  
only one USB 2.0 port on your computer (freeing the others up for other uses), the built-in hub  
provides close, handy, easy-to-use access for your USB devices. You could use the USB hub to  
plug-in your USB keyboard, USB mouse, and USB web camera all at the same time if you wish. Or  
if you connect your keyboard and mouse directly to your computer, you could use the USB ports  
on the monitor for connection to your digital camera, digital video camera, USB reader, USB  
printer, USB memory stick, or any other USB device.  
What do I have to do?  
All you have to do, is connect the monitor cables as instructed in How to install your monitor  
hardware of this User Manual, turn the computer and monitor on, then you’re ready to  
Plug-and-Play with USB, Windows, and your BenQ LCD Monitor’s USB hub. Windows XP and  
later comes with integrated USB support. It will automatically detect and identify your USB  
devices, and install the necessary drivers for them to work. If your USB device was accompanied  
by the manufacturer’s driver or custom software for the device, you need only point Windows in  
the direction of that driver, and Windows will install it for you.  
How do I gain the most benefit from my new monitor?  
To gain the most benefit from your new BenQ color LCD flat screen monitor, you should set the  
graphics card to the native resolution of 1920 x 1200 at first, and then you may start to install the  
custom BenQ LCD Monitor driver software as provided on the BenQ LCD Monitor CD-ROM.  
The circumstances under which you connect and install your BenQ LCD Monitor will determine  
which process you need to follow to successfully install the BenQ LCD Monitor driver software.  
These circumstances relate to which version of Microsoft Windows you are using, and whether  
you are connecting the monitor and installing the software onto a new computer (without existing  
monitor driver software), or whether you are upgrading an existing installation (which already has  
existing monitor driver software) with a newer monitor.  
In either case however, the very next time you turn on your computer (after connecting the  
monitor to your computer), Windows will automatically recognise the new (or different)  
hardware, and will launch its Found New Hardware wizard.  
Follow the wizard instructions until it asks you to select a monitor model. At that point, click the  
Have Disk button, insert the BenQ LCD Monitor CD-ROM and select the appropriate monitor  
model. Further details and step-by-step instructions for both an automatic (new) or upgrade  
(existing) installation follow. See:  
14  
Getting the most from your BenQ monitor  
 
If you require a User Name and Password to login to your Windows computer, you must be logged on as  
an Administrator or as a member of the Administrators group in order to install the monitor driver software.  
Furthermore, if your computer is connected to a network which has security access requirements, network  
policy settings may prevent you from installing software on your computer.  
Getting the most from your BenQ monitor  
15  
How to install the monitor on a new computer  
This instruction details the procedure for selecting and installing the BenQ LCD Monitor driver  
software on a new computer which has never had a monitor driver installed before. This  
instruction is only suitable for a computer which has never been used before, and for which the  
BenQ LCD Monitor is the first ever monitor to be connected to it.  
If you are adding the BenQ LCD Monitor to an existing computer that has already had another monitor  
connected to it (and has monitor driver software installed), you should not be following these instructions.  
You should instead be following the instructions for How to upgrade the monitor on an existing computer.  
1. Follow the instructions in How to assemble your monitor hardware on page 9.  
When Windows starts, it will automatically detect the new monitor and launch the Found New Hard-  
ware Wizard. Follow the prompts until it displays the option to Install Hardware Device drivers.  
2. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer.  
3. Check Search for a suitable driver for my device option, and click Next.  
4. Check the option for CD-ROM drives (uncheck all others) and click Next.  
5. Look to confirm that the wizard has selected the correct name of your monitor as “BenQ  
FP241VW” and click Next.  
6. Click Finish.  
7. Restart the computer.  
16  
Getting the most from your BenQ monitor  
 
How to upgrade the monitor on an existing computer  
This instruction details the procedure for manually updating the existing monitor driver software  
on your Microsoft Windows computer. It is currently tested as compatible (and recommended  
only) for Windows XP and Windows Vista Operating System (OS).  
The BenQ LCD Monitor driver for your model may well function perfectly with other versions of Windows,  
however, as at the time of writing, BenQ has done no testing of this driver on other versions of Windows  
and cannot guarantee its operation on those systems.  
Installing monitor driver software involves selecting an appropriate information file (.inf) on the  
BenQ LCD Monitor CD-ROM for the particular model monitor you have connected, and letting  
Windows install the corresponding driver files from the CD. You need only steer it in the right  
direction.  
See:  
Getting the most from your BenQ monitor  
17  
 
How to install on Windows Vista systems  
1. Open Display Settings.  
Right-click the desktop and select Personalize from the popup menu.  
Select Display Settings from the Personalize appearance and sounds window.  
The Display Settings window will display.  
2. Click the Advanced Settings button.  
The Generic PnP Monitor Properties window will display.  
3. Click the Monitor tab and the Properties button.  
4. Click Continue in the prompted User Account Control window.  
5. Click the Driver tab and the Update Driver button.  
6. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer.  
7. In the Update Driver Software window, select the option ‘Browse my computer for driver  
software.  
8. Click Browse’ and select Driver > Windows Vista > FP241VW from the CD, and click the  
Next button.  
This will copy and install the appropriate monitor driver files to your computer.  
9. Click Close.  
You do not need to restart Windows Vista, as the BenQ LCD monitor drivers will operate immediately  
with no further action required by you.  
18  
Getting the most from your BenQ monitor  
 
How to install on Windows XP system  
1. Open Display Properties.  
The quickest shortcut to Display Properties is through the Windows desktop.  
Right-click the desktop and select Properties from the popup menu.  
Alternatively, the Windows menu to Display Properties is located in Control Panel.  
In Windows XP version, Control Panel is located directly under the main Start menu item.  
The menu options displayed will depend upon which type of view is selected for your system.  
Under the Classic view, click Start | Control Panel | Display.  
Under the Category view, click Start | Control Panel | Appearance and Themes | Change the  
screen resolution.  
The Display Properties window will display.  
2. Click the Settings tab and the Advanced button.  
The Advanced Display Properties window will display.  
3. Click the Monitor tab and select the ‘Plug and Play Monitor’ from the list.  
If there is only one monitor in the list, it will already be selected for you.  
4. Click the Properties button.  
The Monitor Properties window will display.  
If the driver provider is listed as BenQ, and the model matches that of your new monitor, the proper  
drivers are already installed, and you need do nothing further. Cancel out of these property windows.  
However, if BenQ is not listed as the manufacturer, or the correct model is not currently shown, you  
will need to continue with these instructions.  
5. Click the Driver tab and the Update Driver button.  
The Hardware Update Wizard will display. Follow the wizard instructions noting the steps below:  
6. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer.  
7. Check the option ‘Install from a list or specific location’ and click Next.  
8. Check the option ‘Search for the best driver in these locations’ and also check ‘Search  
removable media, then click Next.  
Please wait while the wizard searches for drives and the BenQ LCD Monitor CD inserted in step 6.  
When completes, the wizard should have found and selected the BenQ driver on the CD appropriate to  
your monitor model, in this case ‘BenQ FP241VW’ in the location ‘d:\Driver\Windows XP\FP241VW\  
BenQFP241VW.infor similar.  
The drive letter for your CD drive may differ from the example above depending upon your system – it  
may be ‘D:’ or ‘E:’ or ‘F:’ etc.  
9. Select (single-click) the file named ‘BenQ FP241VW’ on the CD, and click the Next button.  
This will copy and install the appropriate monitor driver files to your computer.  
10. Click Finish.  
This will close the wizard and return you to the Monitor Properties window, now renamed BenQ  
FP241VW Properties.  
11. Click Close, OK, and OK.  
This will close the Display Properties windows. You do not need to restart Windows XP, as the BenQ  
LCD monitor drivers will operate immediately with no further action required by you.  
Getting the most from your BenQ monitor  
19  
 
5. How to adjust the screen resolution  
Due to the nature of liquid crystal display (LCD) technology, the screen resolution is always fixed.  
The best possible picture for your FP241VW is achieved with a resolution of 1920 x 1200. This is  
called “Native Resolution” or maximal resolution – that is, the clearest picture. Lower resolutions  
are displayed on a full screen through an interpolation circuit. Image blurring across pixel  
boundaries can occur with the interpolated resolution depending upon the image type and its  
initial resolution.  
To take full advantage of LCD technology you should select the native resolution setting of 1920 x 1200  
on your PC screen resolution setting as described below. Be aware that not all PC video cards provide  
this resolution value. If your doesn't, check with the video card manufacturer's website for an updated  
driver for your particular model PC video card which supports this resolution. Software video drivers are  
often updated and available for new hardware video resolutions. If necessary, you may need to replace  
and update the PC video card hardware to be able to support the native resolution of the monitor.  
1. Open Display Properties and select the Settings tab.  
You can open Display Properties by right-clicking on the Windows desktop and selecting Properties  
from the pop-up menu.  
2. Use the slider in the ‘Screen area’ section to adjust the screen resolution.  
Select the recommended resolution of 1920 x 1200 then click Apply.  
If you select some other resolution, be aware that this other resolution is interpolated and may not  
accurately display the screen image as well as it could do at the native resolution setting.  
3. Click OK then Yes.  
4. Close the Display Properties window.  
20  
How to adjust the screen resolution  
 
6. How to adjust the screen refresh rate  
You don’t have to choose the highest possible refresh rate on an LCD display, because it is not  
technically possible for an LCD display to flicker. The best results are obtained by using the factory  
modes already set in your computer. There is a table with the factory modes in the specification  
section of this User Manual: Supported PC Timings on page 45  
You can choose 60, 70 and 75 Hertz, (but not 72Hz) for the native resolution of 1920 x 1200.  
1. Double click the Display icon in Control Panel.  
2. From the Display Properties window, select the Settings tab and click the Advanced button.  
3. Select the Adapter tab, and select an appropriate refresh rate to match one of the applicable  
factory modes as listed in the specification table.  
4. Click Change, OK, then Yes.  
5. Close the Display Properties window.  
How to adjust the screen refresh rate  
21  
 
7. Picture optimization  
The easiest way to obtain an optimal display from an analog (D-Sub) input is to use the i key  
function. Press the i key to optimize the currently displayed image to the screen.  
When you connect a digital video output using a digital (DVI) cable to your monitor, the i key and the Auto  
Adjustment function will be disabled, because the monitor will automatically display the best image.  
Please ensure that the connected graphic card on your computer is set to the native resolution of the  
monitor (1920 x 1200) when you use the i key function.  
If you wish, you can always adjust the screen geometric settings manually using geometry menu  
items. To assist you in this endeavour, BenQ has provided a screen test image utility which you can  
use to check for screen color, grayscale and line gradient display.  
1. Run the test program auto.exe from CD-ROM. You could also use any other image, such as  
the desktop of your operating system. However, we recommend that you use auto.exe. As you  
run auto.exe, a test pattern displays.  
2. Press the i key on the monitor.  
3. Press the MENU key to access the monitor On-Screen Display (OSD) menu.  
4. Use the t or u keys to select DISPLAY and press the ENTER key to enter the menu.  
5. If you notice a vertical noise (like a curtain effect-shimmering of vertical lines), press the t  
or u keys to select Pixel Clock and press the ENTER key. Then press the t or u keys to  
adjust the monitor until the noise disappears.  
6. If you notice a horizontal noise, press the t or u keys to select Phase and press the ENTER  
key. Then press the t or u keys adjust the monitor until the noise disappears.  
22  
Picture optimization  
 
8. How to adjust your monitor  
The control panel  
1. “Power”: Turn the power on or off.  
2. “ENTER/PIP” key: Enter sub menus and select items. The key is also the hot key for activating  
the PIP (Picture-in-Picture) function and selecting a video input source for the PIP window.  
3. t (Up) key: For Up/Increase adjustment. The key is also the hot key for Brightness.  
4. u (Down) key: For Down/Decrease adjustment. The key is also the hot key for Contrast.  
5. “MENU/EXIT” key: Activate OSD main menu and return to the previous menu or exit OSD.  
6. “Mode” key: Switch between different modes, including Standard, Movie, Dynamics, Photo,  
Action Game, and Racing Game.  
7. “Game Mode” key: Switch between different modes, including Standard, Action Game, and  
Racing Game.  
8. “Input /Swap” key: Manually switch between different video signals that may be connected to  
your monitor for the main window, or swap the input signals between the main window and  
the PIP window.  
9. “PerfectMotion” key: Activate the PerfectMotion function. It is recommended that you use  
this function specially when you are viewing dynamic contents, such as movies, games, etc.  
10. “i key”: Adjust vertical position, phase, horizontal position and pixel clock automatically.  
OSD = On Screen Display.  
The hot-keys will display a graduated scale for adjusting the value of that setting, and will only operate  
while the OSD menu is not currently displaying. Hot-key displays will disappear after a few seconds of no  
key activity. See Hot key mode on page 26.  
How to adjust your monitor  
23  
   
On Screen Display (OSD) menu structure  
Auto Adjustment  
H. Position  
V. Position  
Pixel Clock  
Phase  
DISPLAY  
Red  
Brightness  
Contrast  
Sharpness  
Color  
Normal  
Bluish  
Reddish  
User Mode  
Reset Color  
Green  
Blue  
PICTURE  
YES  
NO  
Hue  
Saturation  
Hue and Saturation are not available for use when the input source is D-Sub or DVI-D.  
PICTURE  
ADVANCED  
Picture Mode  
Standard  
Senseye Demo  
PerfectMotion  
Movie  
Dynamics  
Photo  
Action Game  
Racing Game  
ON  
OFF  
Input  
Size  
H. Position  
V. Position  
Contrast  
Sharpness  
D-sub/Composite  
DVI/S-Video  
HDMI  
Component  
OFF  
PIP  
Small  
Medium  
Large  
Volume  
Mute  
ON  
OFF  
AUDIO  
The Audio menu is only available when the HDMI cable is connected to the monitor and  
HDMI is set to be the input signal for the main window.  
24  
How to adjust your monitor  
 
SYSTEM  
Input  
D-sub  
English  
Display Mode  
OSD Settings  
DDC/CI  
Information  
Reset All  
DVI  
HDMI  
Component  
Composite  
S-Video  
French  
German  
Italian  
Spanish  
Polish/Japanese  
Czech/Traditional  
Chinese  
Hungarian/Simplified  
Chinese  
Full  
Aspect  
1: 1  
Serbo-croatian  
Romanian  
Dutch  
Language  
H. Position  
V. Position  
Display Time  
OSD Lock  
Russian  
Swedish  
Portuguese  
5 sec.  
10 sec.  
15 sec.  
20 sec.  
25 sec.  
30 sec.  
YES  
NO  
YES  
NO  
ON  
OFF  
How to adjust your monitor  
25  
Hot key mode  
The monitor keys perform as hot keys to provide direct access to particular functions whenever  
the menu isn't currently displaying on-screen.  
Brightness hot key  
Press the t key to display the Brightness  
indicator. Further press the t key to  
increase or the u key to decrease the screen  
brightness, and press the MENU key to exit.  
Contrast hot key  
Press the u key to display the Contrast  
indicator. Further press the t key to  
increase or the u key to decrease the screen  
contrast, and press the MENU key to exit.  
PIP hot key  
Press the Enter key to activate the picture in  
picture display and select the picture in pic-  
ture display source.  
Pressing this key continually allows you to  
switch between the video input sources or  
turn the PIP function off.  
When the messages of the desired input  
source displays, release the key to set the PIP  
input source. The message will last around 3  
seconds.  
The setting will take effect immediately.  
This command can bring up a window from a second image source. Thus you can watch images  
from 1 computer graphic/PC video source (D-sub, DVI, HDMI*, or Component) and 1 video  
source (Composite or S-video). The PIP function will not allow for 2 computer graphic/PC video  
sources or 2 video sources to perform PIP.  
*HDMI, short for High Definition Multimedia Interface, is the first industry-supported,  
uncompressed, all-digital audio/video interface between audio/video sources and audio and/or  
video monitors. Being different from other connectors, an HDMI connector can carry both video  
and audio signals via the same cable and transfer uncompressed digital audio and video for the  
highest image quality. It supports digital televisions (DTV), set-top boxes, DVD players, and DVD  
recorders, etc.  
26  
How to adjust your monitor  
   
If the input source of the main window is from the computer graphic/PC video signals  
(D-sub, DVI, HDMI, or Component), you will cycle through the following messages  
indicating the video input sources for the PIP window.  
PIP off and Exit  
If the input source of the main window is from the video signals (Composite or S-video),  
you will cycle through the following messages indicating the computer graphic/PC video  
signals for the PIP window.  
PIP off and Exit  
Mode hot key  
Press the key continually to switch between  
the 6 modes for the main window, including  
Standard, Movie, Dynamics, Photo, Action  
Game, and Racing Game. The setting will  
take effect immediately.  
How to adjust your monitor  
27  
Game Mode hot key  
Press the key continually to switch between  
the 3 modes for the main window, including  
Standard, Action Game, and Racing Game.  
The setting will take effect immediately.  
Input /Swap hot key  
Press the Input/Swap key continually to  
select an input source for the main window  
or swap the input signals between the main  
window and the PIP window when the PIP  
function is activated.  
To specify the input source, release the key  
when you see the message of the preferred  
input source, which will be lasting for  
around 3 seconds.  
The setting will take effect immediately.  
When the PIP function is OFF, select between the computer graphic/PC video input  
sources and video input sources. To specify the input signal, release the key while the  
message displays.  
The input signal messages will be displayed in sequence as below:  
The Computer Graphic/PC Video  
input sources include D-sub, DVI,  
HDMI, and Component, while the  
Video input sources include  
Composite and S-video.  
28  
How to adjust your monitor  
 
When the PIP function is ON, select between various input sources of the current video  
type (Computer Graphic/PC video or Video) for the main window. The cycle will be  
performed in a specific sequence. Keeping pressing the key will swap the current main  
window’s signal source with the current PIP window’s signal source. To specify the input  
signal, release the key while the message displays.  
If the current main window source is from the Computer Graphic/PC video input  
signals, the input signal messages will be displayed in sequence as below:  
If the current main window source is from the Video input signals, the input signal  
messages will be displayed in sequence as below:  
The PIP function will not allow for 2 computer graphic/PC video sources or 2 video sources to perform  
PIP.  
To specify an input video source for the PIP window, press Enter to make a selection. See also PIP hot  
PerfectMotion hot key  
Press the PerfectMotion key to display the  
PerfectMotion indicator. Further press the  
t key to increase or the u key to decrease  
the level of PerfectMotion to the desired  
value, ranging from 0 to 3, and press the  
MENU key to exit.  
It is recommended that you use this  
function specially when you are viewing  
dynamic contents, such as movies, games,  
etc.  
How to adjust your monitor  
29  
Main menu mode  
You can use the OSD (On Screen Display) menu to adjust all the settings on your monitor.  
Press the MENU key to display the following main OSD menu.  
3
2
5
4
1
6
There are 6 main OSD menus:  
1. Display  
2. Picture  
3. Picture Advanced  
4. PIP (Picture in Picture)  
5. Audio  
6. System  
Use the t (Up) or u (Down) keys to  
highlight a menu item, and press the  
ENTER key to enter the Menu item settings.  
There are 14 different menu languages, see “Language on page 41” under “OSD Settings” for more  
details.  
For more information on each menu, please refer to the following pages:  
The Audio menu is only available when the HDMI cable is connected to the monitor and HDMI is set to  
be the input signal for the main window.  
30  
How to adjust your monitor  
 
Display menu  
1. Press the MENU key to display the main  
menu.  
2. Press the t or u keys to select DISPLAY  
and then press the ENTER key to enter the  
menu.  
3. Press the t or u keys to move the  
highlight to a menu item and then press the  
ENTER key to select that item.  
4. Press the t or u keys to make  
adjustments or selections.  
5. To return to the previous menu, press the  
MENU key.  
The current picture mode is displayed in the top right corner of the main menu. See Picture Mode on  
page 35 to learn more information.  
Item  
Function  
Optimizes and adjusts the Press the ENTER key to  
screen settings select this option and make  
Operation  
Range  
Auto  
Adjustment  
automatically for you. The adjustment.  
i key is a ‘hot-key’ for this  
function.  
When you connect a  
digital video output  
using a digital (DVI)  
cable to your monitor,  
the i key and the Auto  
Adjustment function  
will be disabled.  
How to adjust your monitor  
31  
 
H. Position  
V. Position  
Pixel Clock  
Adjusts the horizontal  
position of the screen  
image.  
0 to 100  
0 to 100  
0 to 100  
Adjusts the vertical  
position of the screen  
image.  
Adjusts the pixel clock  
frequency timing to  
synchronize with the  
analog input video signal.  
Not applicable to a digital  
input signal.  
Press the t or u keys to  
adjust the value.  
See also: Picture  
Phase  
Adjusts the pixel clock  
phase timing to  
0 to 63  
synchronize with the  
analog input video signal.  
Not applicable to a digital  
input signal.  
See also: Picture  
32  
How to adjust your monitor  
Picture menu  
1. Press the MENU key to display the main  
menu.  
2. Press the t or u keys to select PICTURE  
and then press the ENTER key to enter the  
menu.  
3. Press the t or u keys to move the  
highlight to a menu item and then press the  
ENTER key to select that item.  
4. Press the t or u keys to make  
adjustments or selections.  
5. To return to the previous menu, press the  
MENU key.  
Item  
Function  
Operation  
Range  
Brightness  
Adjusts the balance  
between light and dark  
shades.  
0 to 100  
Press the t key to increase  
the brightness and press the  
u key to decrease the  
brightness.  
Contrast  
Adjusts the degree of  
difference between  
darkness and lightness.  
0 to 100  
1 to 5  
Press the t key to increase  
the contrast and press the  
u key to decrease the  
contrast.  
Sharpness  
Adjusts the clarity and  
visibility of the edges of  
the subjects in the image.  
Press the t key to improve  
the crispness of the display  
and press the u key to have  
softness effect on the  
display.  
Color - Press ENTER to enter the Color menu.  
Normal  
Allows video and still  
photographs to be viewed  
with natural coloring. This  
is the factory default color.  
Bluish  
Applies a cool tint to the  
image and is factory  
Press the t or u keys to  
select this option.  
pre-set to the PC industry  
standard white color.  
Reddish  
Applies a warm tint to the  
image and is factory  
pre-set to the news print  
standard white color.  
How to adjust your monitor  
33  
 
User Mode  
Tailors the image color  
tint. The blend of the Red,  
Green and Blue primary  
colors can be altered to  
change the color tint of the  
image. The default start  
setting is 50. Decreasing  
one or more of the colors  
will reduce their respective  
influence on the color tint  
of the image. e.g. if you  
reduce the Blue level the  
image will gradually take  
on a yellowish tint. If you  
reduce Green, the image  
will become a magenta  
tint.  
Red  
(0 to 100)  
Press the t or u keys and  
the ENTER key to select  
Red, Green, or Blue. Then  
Green  
(0 to 100)  
use the t or u keys to  
make the color adjustments. Blue  
(0 to 100)  
Press Menu to leave the menu.  
Reset Color  
Resets the User Mode  
custom color settings to  
the factory defaults.  
YES  
Press the t or u keys to  
change the settings.  
NO  
Hue  
Adjusts the level of the  
primary color or mixtures  
of main colors which  
present in the displayed  
image.  
0 to 100  
Press the t or u keys to  
move the highlight to a  
menu item and then press  
The function is not  
available for use when  
the input source is  
D-Sub or DVI-D.  
the t or u keys to adjust  
the value.  
Saturation  
Adjusts the purity and  
intensity of colors in the  
displayed image.  
0 to 100  
The function is not  
available for use when  
the input source is  
D-Sub or DVI-D.  
34  
How to adjust your monitor  
Picture Advanced menu  
1. Press the MENU key to display the main  
menu.  
2. Press the t or u keys to select PICTURE  
ADVANCED and then press the ENTER  
key to enter the menu.  
3. Press the t or u keys to move the  
highlight to a menu item and then press the  
ENTER key to select that item.  
4. Press the t or u keys to make  
adjustments or selections.  
5. To return to the previous menu, press the  
MENU key.  
Item  
Function  
Operation  
Range  
Picture Mode  
Standard  
Selects a picture mode that  
best suits the type of  
images shown on the  
screen.  
Press the t or u keys to  
change the settings.  
Movie  
Dynamics  
Photo  
Standard - for basic PC  
application.  
When ’Action Game’ or  
’Racing Game’ is set as  
the picture mode, you  
cannot turn off  
Action Game  
Racing Game  
Movie - for viewing  
videos.  
’PerfectMotion’ or  
Dynamics - for viewing  
landscape-specific  
videos.  
manually set its value.  
Photo - for viewing still  
images.  
Action Game - for play-  
ing action games, at the  
second level of the  
PerfectMotion function.  
Racing Game - for play-  
ing fast paced racing  
games, at the third level  
of the PerfectMotion  
function.  
How to adjust your monitor  
35  
   
Senseye Demo  
ON  
Displays the preview of  
screen images under the  
selected mode from  
Press the t or u keys to  
change the settings.  
OFF  
Picture Mode. The screen  
will be divided into two  
windows; the left window  
demonstrates images of  
Standard mode, while  
the right window presents  
the images under the  
specified mode.  
PerfectMotion Selects to activate  
PerfectMotion* to reduce  
0 to 3  
Press the t or u keys to  
adjust the value.  
the ghosting effect on the  
dynamic images.  
The higher value, the  
better the improvement in  
ghosting effect, yet flicker  
may also be more  
noticeable with lower  
brightness on the image.  
Choosing the level of 0  
will turn ’PerfectMotion’  
off.  
It is recommended that  
you use this function  
specially when you are  
viewing dynamic  
contents, such as  
movies, games, etc.  
Slight flicker on the  
screen may be  
noticeable in the case  
of viewing non-dynamic  
object. Please make the  
selection according to  
your needs.  
When ’Action Game’ or  
’Racing Game’ is set as  
the picture mode, you  
cannot turn off  
’PerfectMotion’ or  
manually set its value.  
*BenQ's PerfectMotion technology is introduced to well prevent you from ghosting or motion blur effects  
while viewing fast moving objects on your LCD monitor. The solution to such a problem can be explored  
from two aspects, one is from the LCD technology itself, and the other is from human visual perception.  
As the combination of AMA (Advanced Motion Acceleration) technology and BFI (Black Frame Insertion)  
technology, PerfectMotion is not only in pursuit of achieving faster gray-to-gray response time so the  
faster pixel transition speed will improve the ghosting effect, but by adopting the use of BFI technology,  
the visual effect of motion blur resulted from human eye's spatial-temporal integration can also be  
effectively eliminated, thus clearer motion pictures will be displayed on the monitor.  
When the PerfectMotion function is activated, the displayed motion pictures will be enhanced by insertion  
of multiple black frames between frames.  
36  
How to adjust your monitor  
 
PIP (Picture-in-Picture) menu  
1. Press the MENU key to display the main  
menu.  
2. Press the t or u keys to select PIP and  
then press the ENTER key to enter the  
menu.  
3. Press the t or u keys to move the  
highlight to a menu item and then press the  
ENTER key to select that item.  
4. Press the t or u keys to make  
adjustments or selections.  
5. To return to the previous menu, press the  
MENU key.  
Item  
Function  
Operation  
Range  
Input  
Selects the video input for  
PIP viewing window. Use  
this to change the input to  
that appropriate to your  
video cable connection  
type.  
Composite  
Press the t or u keys to  
change the settings.  
S-video  
OFF  
or  
This command can bring  
up a window from a  
second image source.  
Thus you can watch  
images from 1 computer  
graphic/PC video source  
(D-sub, DVI, Component,  
or HDMI) and 1 video  
source (Composite, or  
S-video). The PIP  
D-sub  
DVI  
HDMI  
Component  
OFF  
function will not allow for  
2 computer graphic/PC  
video sources or 2 video  
sources to perform PIP.  
Size  
Adjusts the size of the PIP  
window.  
Small  
Press the t or u keys to  
change the settings.  
Medium  
Large  
H. Position  
V. Position  
Adjusts the horizontal  
position of the PIP  
window.  
0 to 25  
Press the t or u keys to  
adjust the value.  
Adjusts the vertical  
position of the PIP  
window.  
How to adjust your monitor  
37  
 
Contrast  
Adjusts the degree of  
difference between  
darkness and lightness of  
the images in the PIP  
window.  
0 to 100  
1 to 5  
Press the t key to increase  
the contrast and press the  
u key to decrease the  
contrast.  
Sharpness  
Adjusts the clarity and  
visibility of the edges of  
the subjects in the images  
displayed in the PIP  
window.  
Press the t key to improve  
the crispness of the display  
and press the u key to have  
softness effect on the  
display.  
38  
How to adjust your monitor  
Audio menu  
1. Press the MENU key to display the main  
menu.  
2. Press the t or u keys to select AUDIO  
and then press the ENTER key to enter the  
menu.  
3. Press the t or u keys to move the  
highlight to a menu item and then press the  
ENTER key to select that item.  
4. Press the t or u keys to make  
adjustments or selections.  
5. To return to the previous menu, press the  
MENU key.  
The Audio menu is only available when the HDMI cable is connected to the monitor and HDMI is set to  
be the input signal for the main window.  
Item  
Function  
Operation  
Range  
Volume  
Adjusts the level of  
volume.  
0 to 100  
Press the t key to increase  
the volume and press the u  
key to decrease the volume.  
Mute  
Mutes the audio input.  
ON  
Press the t or u keys to  
change the settings.  
OFF  
How to adjust your monitor  
39  
 
System menu  
1. Press the MENU key to display the main  
menu.  
2. Press the t or u keys to select SYSTEM  
and then press the ENTER key to enter the  
menu.  
3. Press the t or u keys to move the  
highlight to a menu item and then press the  
ENTER key to select that item.  
4. Press the t or u keys to make  
adjustments or selections.  
5. To return to the previous menu, press the  
MENU key.  
Item  
Function  
Operation  
Range  
Input  
Selects the video input for  
the main window. Use this  
to change the input to that  
appropriate to your video  
cable connection type.  
Composite  
Press the t or u keys to  
change the settings.  
S-video  
D-sub  
DVI  
HDMI  
Component  
40  
How to adjust your monitor  
 
Display Mode  
Full  
Adjusts the screen image  
to fit into the size you pre-  
fer when the input video  
images may have  
Press the t or u keys to  
change the settings.  
Aspect  
1:1  
different native aspect  
ratios.  
Full - Displays the image  
across the complete  
width and height of the  
screen. This mode may  
cause distortion of the  
image.  
Aspect - Vertically fits the  
image to the height of  
the screen and adjusts  
the width of image to  
maintain the image pro-  
portions.  
1:1- Displays the image  
based on the native input  
source resolution in the  
centre of the screen with-  
out alteration.  
OSD Settings - Press ENTER to enter the OSD Settings menu.  
Language  
Sets the OSD menu  
language.  
English  
French  
German  
Italian  
Press the t or u keys to  
adjust the value.  
Spanish  
Polish/  
Japanese  
The language options  
displayed on your OSD  
may differ from those  
shown on the right,  
depending on the product  
supplied in your region.  
Czech/  
Traditional  
Chinese  
Hungarian/  
Simplified  
Chinese  
Serbo-Croatian  
Romanian  
Dutch  
Russian  
Swedish  
Portuguese  
How to adjust your monitor  
41  
 
H. Position  
V. Position  
Display Time  
Adjusts the horizontal  
position of the OSD menu.  
0 to 100  
0 to 100  
Adjusts the vertical  
position of the OSD menu.  
Adjusts the display time of  
the OSD menu.  
5 sec.  
Press the t or u keys to  
adjust the value.  
10 sec.  
15 sec.  
20 sec.  
25 sec.  
30 sec.  
OSD Lock  
Prevents all the monitor  
settings from being  
accidentally changed.  
When this function is  
activated, the OSD  
controls and hotkey  
operations will be  
disabled.  
ON  
Press the t or u keys to  
change the settings.  
OFF  
To unlock the OSD  
controls when the OSD is  
preset to be locked, press  
and hold the 'ENTER' key  
for 15 seconds to enter  
the 'OSD Lock' option and  
make changes.  
Alternatively, you may  
use the t or u keys to  
select ’OFF’ in the 'OSD  
Lock' submenu under the  
’OSD Settings’ menu, and  
all OSD controls will be  
accessible.  
Press MENU to leave the OSD Settings menu.  
DDC/CI*  
Allows the monitor  
Press the ENTER key to  
YES  
settings to be set through  
the software on the PC.  
select this option. Press the  
NO  
t or u keys to change the  
settings.  
Information  
Reset All  
Displays the current  
monitor property settings. select this option.  
Press the ENTER key to  
Resets all mode, color and  
geometry settings to the  
factory default values.  
YES  
Press the t or u keys to  
change the settings.  
NO  
*DDC/CI, short for Display Data Channel/Command Interface, which was developed by Video Electronics  
Standards Association (VESA). DDC/CI capability allows monitor controls to be sent via the software for  
remote diagnostics.  
42  
How to adjust your monitor  
9. Troubleshooting  
Frequently asked questions (FAQ)  
The image is blurred:  
Read the How to adjust the screen resolution on page 20 section, and then select the correct  
resolution, refresh rate and make adjustments based on these instructions.  
How do you use a VGA extension cable?  
Remove the extension cable for the test. Is the image now in focus? If not, optimize the image by  
working through the instructions in the How to adjust the screen refresh rate on page 21 section It  
is normal for blurring to occur due to conduction losses in extension cables. You can minimize  
these losses by using an extension cable with better conduction quality or with a built-in booster.  
Does the blurring only occur at resolutions lower than the native (maximum) resolution?  
Read the How to adjust the screen resolution on page 20 section. Select the native resolution.  
Pixel errors can be seen:  
One of several pixels is permanently black, one or more pixels are permanently white, one or  
more pixels are permanently red, green, blue or another color.  
Clean the LCD screen.  
Cycle power on-off.  
These are pixels that are permanently on or off and is a natural defect that occurs in LCD  
technology.  
The image has a faulty coloration:  
It has a yellow, blue or pink appearance.  
Select MENU > PICTURE > Color > Reset Color, and then choose “YES” in the “Caution”  
message box to reset the color settings to the factory defaults.  
If the image is still not correct and the OSD also has faulty coloration, this means one of the three  
primary colors is missing in the signal input. Now check the signal cable connectors. If any pin is  
bent or broken off, please contact your dealer to get necessary support.  
No image can be seen:  
Is the prompt on the display illuminated in green?  
If the LED is illuminated in green and there is a message “Out of Range” on the screen, this means  
you are using a display mode that this monitor does not support, please change the setting to one  
of the supported mode. Please read “Supported PC Timings on page 45” section. Recommended  
mode is 1920 x 1200 @ 60Hz.  
Faint shadow from the static image displayed is visible on the screen:  
Activate the power management function to let your computer and monitor go into a low power  
"sleep" mode when not actively in use.  
Use a screensaver to prevent the occurrence of image retention.  
Is the prompt on the display illuminated in orange?  
Troubleshooting  
43  
   
If the LED is illuminated in orange, the power management mode is active. Press any key on the  
computer keyboard or move the mouse. If that does not help, check the signal cable connectors. If  
any pin is bent or broken off, please contact your dealer to get necessary support.  
Is the prompt on the display not illuminated at all?  
Check the power supply mains socket, the external power supply and the mains switch.  
The image is distorted, flashes or flickers:  
Read the How to adjust the screen resolution on page 20 section and then select the correct  
resolution, refresh rate and make adjustments based on these instructions.  
The image is displaced in one direction:  
Read the How to adjust the screen resolution on page 20 section and then select the correct  
resolution, refresh rate and make adjustments based on these instructions.  
The OSD controls are inaccessible:  
To unlock the OSD controls when the OSD is preset to be locked, press and hold the “ENTER”  
key for 15 seconds to enter the “OSD Lock” option and make changes.  
Alternatively, you may use the t or u keys to select “OFF” in the “OSD Lock” submenu from  
the “OSD Settings” menu (under SYSTEM), and all OSD controls will be accessible.  
Need more help?  
If your problems remain after checking this manual, please contact your place of purchase or  
e-mail us at: [email protected]  
44  
Troubleshooting  
 
10. Supported PC Timings  
Incoming display mode (Input timing)  
Horizontal Vertical Pixel  
Frequency (KHz) Frequency (Hz) Frequency (MHz)  
Resolution  
Comment  
640 x 350  
31.47  
31.47  
31.47  
35.00  
37.86  
37.50  
37.88  
48.08  
46.87  
49.72  
48.36  
56.48  
60.02  
60.24  
67.50  
68.68  
61.80  
71.81  
60.00  
64.00  
75.83  
80.00  
81.18  
75.00  
75.00  
70.08  
70.08  
60.00  
67.00  
72.80  
75.00  
60.32  
72.19  
75.00  
74.55  
60.00  
70.10  
75.00  
74.93  
75.00  
75.06  
66.00  
76.14  
60.00  
60.00  
71.53  
75.00  
76.16  
60.00  
60.00  
25.17  
28.32  
25.18  
30.24  
31.50  
31.50  
40.00  
50.00  
49.50  
57.29  
65.00  
75.00  
78.75  
80.00  
108.00  
100.00  
94.50  
108.00  
108.00  
108.00  
128.00  
135.00  
135.09  
162.00  
162.09  
DOS  
720 x 400  
DOS  
640 x 480  
DOS  
640 x 480  
Macintosh  
VESA  
640 x 480  
640 x 480  
VESA  
800 x 600  
VESA  
800 x 600  
VESA  
800 x 600  
VESA  
832 x 624  
Macintosh  
VESA  
1024 x 768  
1024 x 768  
1024 x 768  
1024 x 768  
1152 x 864  
1152 x 870  
1152 x 900  
1152 x 900  
1280 x 960  
1280 x 1024  
1280 x 1024  
1280 x 1024  
1280 x 1024  
1600 x 1200  
1920 x 1200  
VESA  
VESA  
Macintosh  
VESA  
Macintosh  
SUN 66  
SUN  
VESA  
VESA  
IBMI  
VESA  
SPARC2  
VESA  
VESA  
Image disruption may occur as a result of signal frequency differences from graphic cards which  
do not correspond with the usual standard. This is not, however, an error. You may improve this  
situation by altering an automatic setting or by manually changing the phase setting and the pixel  
frequency from the “Display” menu.  
To extend the service life of the product, we recommend that you use your computer's power  
management function.  
Supported PC Timings  
45  
 
11. Specifications  
Model  
FP241VW  
Display type  
24.0, active, TFT  
611.32 mm  
Viewable diagonal  
Native (maximum) resolution  
Colors  
1,920 x 1200  
16.7 million  
2
Contrast / Brightness  
Response time*  
1000:1 / 500 cd/m  
16 ms  
6 ms (GTG*)  
12 ms (MPRT*, PerfectMotion* Level 3)  
Viewing angle (left/right, up/down)  
Line frequency  
178, 178 (CR>10)  
30 - 81 kHz Multi- frequency monitor  
Image frequency  
Image diagnostics  
56 - 76 Hz modes within these parameters  
Digital, OSD Technology, i key (automatic image  
setting)  
Controls  
9 keys and i key.  
Functions  
Contrast, brightness, vert. & hor. image position,  
phase, pixel clock, color balance, color palette,  
hue, saturation, sharpness, multiple-language  
OSD, OSD position, OSD lock, input selection,  
PIP input selection, PIP adjustments, picture  
mode, Senseye demo, PerfectMotion activation,  
display mode, DDC/CI*  
Power management  
VESA DPMS, EPA  
< 95 Watt (without USB port)  
< 2 Watt  
Max. power consumption  
Standby power consumption  
Input signals  
RGB analog 0.7 Vpp/75 Ohm positive, DVI-D,  
Composite, Component, S-Video, HDMI  
Synchronization  
TTL separate signal connection 15-pin mini D-sub  
cable  
Temperature (operating)  
0 °C - 40 °C  
Air humidity (operating)  
Certifications  
10% - 90%  
TCO 06, TÜV/Ergonomics, TÜV/GS, FCC Class  
B, ISO 13406-2, VCCI, CB Report, CE, C-Tick,  
BSMI, Fimko, GOST, CSA, CCC, MIC  
46  
Specifications  
 
Operating voltage  
Automatic switched mode power supply,  
100-240 V, 50-60 Hz  
-5° ~ +12 °  
Tilt (down/up)  
Dimensions (H x W x D)  
Weight  
471.4 x 700 x 135.6 mm  
10 kg  
*Response Time: The time it takes to switch a pixel off and then on and then off again (or from black to  
white and back to black). A low response time is desirable for the display of moving images without  
ghosting. The Response Time quoted for many LCD monitors is specific to transitions from black to white  
and back again, it does not specify the time required to switch between the many gray levels or colors  
that make up an image.  
*Gray to Gray or GTG Response Time: “Real world” video content contains a combination of grayscale  
images. It generally takes longer for a pixel to transition to an intermediate level of intensity (i.e. a gray or  
color level) than it does for it to turn completely black or completely white. For example the “Gray to Gray  
response time” of an LCD panel may generally be 30 to 40 ms while the “Response Time” is 12 ms.  
*MPRT: Motion Picture Response Time.  
*BenQ's PerfectMotion technology is introduced to well prevent you from ghosting or motion blur effects  
while viewing fast moving objects on your LCD monitor. The solution to such a problem can be explored  
from two aspects, one is from the LCD technology itself, and the other is from human visual perception.  
As the combination of AMA (Advanced Motion Acceleration) technology and BFI (Black Frame Insertion)  
technology, PerfectMotion is not only in pursuit of achieving faster gray-to-gray response time so the  
faster pixel transition speed will improve the ghosting effect, but by adopting the use of BFI technology,  
the visual effect of motion blur resulted from human eye's spatial-temporal integration can also be  
effectively eliminated, thus clearer motion pictures will be displayed on the monitor.  
When the PerfectMotion function is activated, the displayed motion pictures will be enhanced by insertion  
of multiple black frames between frames.  
*DDC/CI, short for Display Data Channel/Command Interface, which was developed by Video Electronics  
Standards Association (VESA). DDC/CI capability allows monitor controls to be sent via the software for  
remote diagnostics.  
Specifications  
47  

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