BT Freestyle 65 User Manual

Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950

This equipment is not designed for making emergency telephone calls when the power fails.

Alternative arrangements should be made for access to emergency services.

This product is intended for connection to analogue public switched telephone networks

and private switchboards in the United Kingdom.

User

Guide

Freestyle 65

Combined Cordless Telephone & Digital

Answering Machine

Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950

Please open this page for an

‘at a glance’ guide to your

Freestyle 65

Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950

Please open this page for a

further ‘at a glance’ guide to your

Freestyle 65

Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950

At a glance

Aerial

Should be extended to

obtain the best signal

and reception available,

see page 7.

Light

Talk button

Indicates when the

handset rings, is in use

or, if the handset battery

needs recharging,

Press to make or receive

a call, see page 11.

see page 8.

Recall button

For use with a

Screen/Menu

and Secrecy/Music

on hold button

switchboard/PBX and

BT Select Services, see

pages 16 and 41.

Allows you to access the

answering machine menu,

see page 28.

Redial button

Redials the last number

called, or press to enter

a pause in a stored

Allows you to hear a caller

leaving a message. You can

then choose to take the call

or not, see page 31.

number, see page 12.

Also press to mute the call

so your caller cannot

hear you. You and your

caller will hear music

while on hold, see page 12.

Keypad

Directory button

Allows you to store and dial

up to 10 numbers in the

memory, see page 13.

Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950

Mains power socket

Telephone line cord socket

Only plug the telephone line

cord into the wall socket when

the handset has been charged

for 24 hours, see page 8.

Skip backward

Lets you skip backwards through

your messages and memos, see page 26.

Stop

To stop message

playback, see page 26.

Allows you to select your Answer and Record

outgoing message, see page 22. Also allows you to

switch the audible message alert on or off, see page 19.

Handset hook

Skip forward

Rotate for wall mounting,

see page 45.

Lets you skip

forward through

your messages and

memos, see page 26.

Page button

Press to page the

handset, see page 15.

Allows you to select

your Answer Only

outgoing message,

see page 22.

In Use light

Flashes when the handset

is in use.

Also allows you to

set the ring delay,

see page 19.

Page

In Use

Skip

Charging light

Charging

Comes on to indicate

charging when the

handset is on the base.

Play

Lets you play

and pause your

messages, see

page 25.

Delete

Deletes recorded

messages and memos,

see page 26.

Message display LED

Answer on/off

Volume

Indicates when the

answering machine is on

or off and when the power

is on. See page 17.

Switches the answering machine on and off,

see page 18. Also allows you to select your

outgoing message, see page 22 .

Adjust the loudspeaker

volume, see page 18.

Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950

In this guide

Note

There is a detailed INDEX at the end of this guide, see page 46.

At a glance

Using the Freestyle 65

answering machine via

the handset

Key features

Introduction

Safety information

Setting up

Remote access

Time Saver

Operating the answering

machine

Using your Freestyle 65

Making and receiving calls

Last number redial

Secrecy/Music on hold

directory

Note

There is a directory label included on

the reverse side of your handset. You

can use this to keep a record of which

location number you have used for

each telephone number.

Press the TALK button.

Press the DIRECTORY button.

Enter the location number

Remove the battery cover by pressing

down on top of the lid and slide the

cover off.

0-9

between 0 and 9, under which

the number is stored.

The number is dialled

automatically.

To delete stored numbers

Press the DIRECTORY button.

Enter the location number,

0-9

from 0 to 9, that you want to

delete.

To remove the directory label from

inside the battery cover lid, push up

the directory label

with your thumb

as shown.

Press the DIRECTORY button.

The stored number has been

deleted.

Alternatively:

Any existing number stored

in the directory can be

overwritten by entering a

new number under the same

location. Simply follow the

steps under the storing numbers

sections previously shown.

Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950

Base ringer volume

Paging

You can page the handset from the

base unit to alert a handset user that

they are wanted or to locate a missing

handset. However, paging calls cannot

be answered by a handset.

To adjust the base ringer

volume

There are 3 levels to choose

from, HIGH, LOW and OFF.

To page the handset

1=HIGH; 2=LOW and 3=OFF.

The default setting is HIGH.

Press the PAGE button on the

base unit.

Press the DIRECTORY button.

Press the button.

The handset will ring.

Enter the setting you want,

1-3.

You can stop paging at any

time by pressing the PAGE

button on the base unit or any

buttons on the handset.

1-2-3

Press the DIRECTORY button

to conﬁrm the setting.

You will hear a conﬁrmation

tone.

Pressing the TALK button will

not only stop the paging but

also seize the line. Press the

TALK button a second time to

clear the line.

You will also hear a sample

ring of the base ringer at levels

1 and 2.

Paging will continue to ring

for approximately one minute.

If the paging is not answered

after this time your handset

will return to standby.

Note

You cannot page the handset while it

is being used on a call. An incoming

call will override a page call and the

handset will ring as normal.

If additional handsets are registered

to the Freestyle 65 base unit then all

handsets will ring when paged.

Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950

To use Call Waiting

Call Waiting

Note

You can answer the second call,

To use Call Waiting you will need to

subscribe to the Service from your

network provider. A quarterly fee is

payable.

without disconnecting your

ﬁrst caller, by pressing the R

button. The ﬁrst caller will be

put on hold.

When you have spoken to the

second caller you can return

to the ﬁrst caller by pressing

the R button again. You can

switch back and forth between

the 2 calls without disconnecting

either if you wish.

If an incoming call arrives while you are

already engaged on a telephone call,

you will hear a soft beep every 5 seconds

(this beep is not audible to the person

you are speaking to).

Instead of the engaged tone, the second

caller will hear an announcement to

hold as you are aware that there is a

second call.

If you wish to disconnect the

ﬁrst call, press the TALK

button after speaking to the

ﬁrst caller.

The handset will then ring.

Press the TALK button again

and continue with the second

caller.

The second caller will only be

charged for their call from the

moment you answer and not

while they are waiting for your

initial contact.

Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950

Setting up and personalising

your answering machine

Your Freestyle 65 can digitally record

up to 13 minutes of messages, with

Page

each message lasting a maximum of 3

minutes. As well as recording incoming

In Use

Skip

Charging

messages, you can record memos for

other users.

You can operate your Freestyle 65

from:

DISPLAY

DEFINITION

(Blank)

Power off.

• The base unit.

• The handset.

C-0(flashing) Day/Time needs to be set.

0-9

Answer-on mode, 0-9

messages.

• Remotely from any external

Touchtone^TMtelephone.

9(flashing) 10-59 messages. Indicating

more than 9 messages stored.

Your Freestyle 65 comes with two

pre-recorded outgoing messages,

Answer and Record or Answer Only,

but if you wish you can record your own.

––

Power on, but answer off mode

Alternating The display flashes between a

with

0-9

dash and the number of

messages saved in the memory.

A(flashing) Handset menu and Remote

access in progress.

You will need to set the day and

time (if you have not already done so)

so that you will know when each

message was received, see page 9.

E(flashing) Error.

F(flashing) Memory full.

P(flashing) Message paused.

P-1:

When selecting or playing

Answer & Record outgoing

message.

P-2:

When selecting or playing

Answer Only outgoing message.

Message display on the

base station

r(flashing)

Message recording (memo,

outgoing message or incoming

message).

The table opposite provides an

explanation of what is shown on the

base station display.

t or 2 to 9 Setting or reading answer delay.

8-0

Counting down.

Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950

To switch the answering

machine ON/OFF

To adjust the base unit

loudspeaker volume

The loudspeaker volume

Press and release the

ANSWER ON/OFF button to

switch ON or OFF.

ranges from 0-9 plus H, where

0 is Off and H is the maximum

level. The default level is 5.

If you hear “Answer on, your

outgoing message is....”

Press VOL + on the base to

increase the volume.

the answering machine is

switched on and is ready to

answer incoming calls and

record any messages, unless

Answer Only is selected which

is an advisory announcement

only, so that the machine will

not record an incoming

message.

Press VOL - on the base to

decrease the volume.

If you adjust the volume when

the answering machine is not

being used, a beep sounds at

each press. When the volume

reaches its highest or lowest

levels two beeps will sound.

The display on the base unit

shows the number of messages

stored in the memory.

Answer delay

If you hear “Answer off”

the answering machine is

switched off.

Answer delay sets the number of times

your Freestyle 65 will ring before the

answer machine picks up your call and

starts playing the outgoing message.

The default setting is for the answering

machine to answer after 6 rings. You

can change this setting to between 2-9

rings.

The display on the base unit

will flash between a dash and

the number of messages saved

in the memory.

Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950

To change the answer

delay setting

Audible Message alert

When new messages have been

received, your Freestyle 65 will beep

every 10 seconds (when audible

message is switched ON). The volume

of the beep is at the volume you have

set for the loudspeaker. The default

setting is OFF.

Skip

ᮣ

Press and hold the SKIP

button on the base unit until

the current setting is

announced, then release.

Skip

ᮣ

Press and release the SKIP

button to move through the

settings, with each press the

options will be announced and

will also be shown on the base

unit display, i.e 8, 9, Time

Saver, 2, 3, 4, 5, 6, 7.

To switch audible message

alert ON or OFF

When the answering machine is

in the idle mode:

Skip

When you hear the setting you

ᮣ

want, do not press the SKIP

Skip

ᮤ

Press and hold the SKIP

button again. After a short

delay your chosen setting will

be announced.

button on the base unit to

change the setting.

The prompt will announce

“Message alert on/off” as

appropriate.

To check the answer delay

setting

ᮣ

Skip

Press and release the SKIP

button on the base unit.

The current setting will be

announced and also shown on

the base unit display.

Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950

To record your own Answer

and Record outgoing message

Outgoing messages

The outgoing message is the message

a caller first hears when the answering

machine picks up their call. Your

Freestyle 65 comes with 2 pre-recorded

outgoing messages to choose from as

follows:

You can record your own

Answer and Record

outgoing message to use

instead of the pre-recorded

message already available.

Your outgoing message can

be up to 3 minutes long. Your

own outgoing message will

replace the Answer and

Record pre-recorded outgoing

message, but it is possible to

reinstate it later if you wish

(see page 24).

Answer and Record

Your Freestyle 65 has a pre-set Answer

and Record outgoing message that

allows your caller to leave a message.

“Hello, your call cannot be taken at the

moment, so please leave your message

after the tone”.

However, you can record your own

Answer and Record outgoing message if

you wish, see ‘To record your own Answer

and Record outgoing message’, opposite.

Pick up the handset.

Press the SCREEN/MENU

button. You will hear the main

menu announcement from the

handset earpiece.

Answer Only

Your Freestyle 65 will play a

pre-recorded Answer Only outgoing

message but will not allow your caller

to leave a message.

Press the 8 button for the

outgoing message menu.

To record your own Answer

and Record outgoing message,

press the 3 button. The

prompt will announce, “Please

speak after the tone. To end

“Hello, your call cannot be taken at the

moment and you cannot leave a message,

so please call later”.

However, you can record your own

Answer Only outgoing message if you

wish, see ‘To record your own Answer

Only outgoing message’, page 21.

recording, press #”.

After the tone, speak your

outgoing message into the

handset. Press when you

have finished. You will hear a

long beep, (throughout

recording r will flash on the

base unit display).

Note

You can only record your own outgoing

messages via the handset.

Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950

The prompt will announce,

“Your outgoing message is” and

then play your message. The

display will flash pand after

playing your message you will

hear the menu once more.

but it is possible to reinstate it

later if you wish (see page 24).

Pick up the handset.

Press the SCREEN/MENU

button. You will hear the main

menu announcement from the

handset earpiece.

Press the SCREEN/MENU

button to return the handset to

standby.

Press the 8 button for the

outgoing message menu.

To record your own Answer

Only message, press the

4 button. The prompt will

announce, “Please speak after

the tone. To end recording,

Note

When recording your own Answer Only

outgoing message, please remember not

to invite your caller to leave a message

as the Answer Only mode will not

record incoming messages.

press #”.

After the tone, speak your

outgoing message into the

handset. Press when you

To record your own Answer

Only outgoing message

have finished. You will hear a

long beep, (throughout

recording rwill flash on the

base unit display).

You can record your own

Answer Only outgoing

message to use instead of the

pre-recorded message already

available. Your outgoing

The prompt will announce,

“Your outgoing message is” and

then play your message. The

display will flash pand after

playing your message you will

hear the menu once more.

message can be up to the

maximum recording capacity

(13 minutes), but you should

try to keep it short to allow

time for recording memos, or

incoming messages when using

the alternative Answer and

Record outgoing message. Your

own outgoing message will

replace the Answer Only pre-

recorded outgoing message,

Press the SCREEN/MENU

button to return the handset to

standby.

Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950

To check or play your

outgoing message via the

base unit

To check or play your

outgoing message via the

handset

You can check and play back

your current outgoing

message at any time via your

Freestyle 65 base unit.

Pick up the handset.

Press the SCREEN/MENU

button.

Press the 8 button.

The prompt will announce,

“To play outgoing message,

press 2”.

Press the ANSWER ON/OFF

button.

The prompt will announce

either:

Press the 2 button. Your

currently selected outgoing

message will be played.

•“Answer on, your outgoing

message is...” and play your

currently selected outgoing

message.

Press the SCREEN/MENU

button to return the handset to

standby.

•“Answer off”. If prompt

is “Answer off”, press the

ANSWER ON/OFF button

again and the prompt will

announce the current

outgoing message.

To select your outgoing

messages via the base unit

Press and hold the

ANSWER ON/OFF button

until you hear, “Please select

outgoing message”, then release

the button.

Either

To set Answer and Record,

press and release the SKIP

Skip

ᮤ

button.

Skip

To set Answer Only, press

ᮣ

and release the SKIP button.

Your chosen setting will be

announced over the base

speaker.

Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950

To select your Answer and

Record outgoing message via

the handset

To select your Answer Only

outgoing message via the

handset

Press the SCREEN/MENU

button.

Press the 8 button.

To select Answer and Record

outgoing message, press the

5 button.

To select Answer Only

outgoing message, press the

6 button.

The prompt will announce,

“Your outgoing message is

........”

The prompt will announce,

“Your outgoing message is

........”

– To hear main menu, press 1.

– To hear the outgoing

message menu, press 8.

Press the SCREEN/MENU

button to return the handset to

standby.

Press the SCREEN/MENU

button to return the handset to

standby.

Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950

To delete your own outgoing

message and re-instate the

pre-recorded outgoing

message and re-instate the

pre-recorded outgoing

message via the handset

message via the base unit

You can delete your

Pick up the handset.

personalised outgoing message

and return to your Freestyle 65’s

pre-recorded outgoing message.

Press the SCREEN/MENU

button.

First select the outgoing

message you want to delete,

see page 22.

Press the 8 button.

The prompt will announce, “To

play outgoing message, press 2”.

Whilst your selected outgoing

message is playing press the

DELETE button on the base

Press the 2 button.

To play the currently selected

outgoing message that you

wish to replace.

Del

unit.

The message will stop playing

and you will hear a short beep,

then the default pre-recorded

outgoing message.

Press the 5 button.

Whilst your outgoing message

is being played you will hear a

confirmation beep, followed by

the voice prompt announcing

the default pre-recorded

outgoing message.

Press the SCREEN/MENU

button to return the handset to

standby.

Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950

Using the Freestyle 65

answering machine via

the base unit

Note

Press the STOP button at any time

during playback to stop messages

playing.

Page

In Use

Skip

To pause a message during

Charging

playback

While listening to the

message, press the PLAY

button.

To playback messages

The message will be

paused. You will hear a

beep every 10 seconds and the

message display will show P

Press the PLAY button.

flashing.

The prompt will announce,

“You have (n) messages”.

Press the PLAY button again

to resume playback.

Your message(s) will be

played back, starting with the

first message received.

At the start of each message,

the number of the message is

announced. The message

number will also be shown on

the base unit display.

Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950

To skip forward and backward

To delete all messages

through messages (including

fast forward playback)

When all messages have been

played the prompt will

During playback:

announce, “End of messages.

To delete all messages, press

delete”. The display counts

down from 8 -0.

ᮣ

Press the SKIP button to

skip forwards to the next

message.

Skip

If you press and hold the

During the countdown press

the red DELETE button and

the prompt will announce, “All

messages deleted”. At the end of

the countdown there will be a

confirmation tone.

ᮣ

SKIP button the current

Del

message will be played at

₂times the speed (fast

forward playback).

Skip

ᮤ

Press the SKIP button to

return to the start of the

current message. Press again

to return to the start of the

previous message.

To cancel deletion

Stop

Press the STOP button

To delete an individual

message

during the 8-0 countdown.

All messages will be saved

including any marked for

deletion.

Press the red DELETE button

Del

on the base unit during

message playback.

The prompt will announce,

“Message deleted”.

The message is not deleted

yet, but at the end of playback

when there is an 8 second

countdown followed by a

confirmation tone. Let the

countdown reach 0 and all the

selected messages are deleted

and the remaining messages

are saved.

Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950

Call screening

You can let your answering machine pick

up a call, even if you are in. This allows

you to identify the caller and decide

whether to take the call.

Make sure the volume on the base unit

is set to an audible level, see page 18.

Allow the incoming call to be answered

by your Freestyle 65 answering

machine as normal. You will hear the

caller begin to leave a message.

To screen a call from the

base unit

While listening to your caller

leaving a message, via the

base unit loudspeaker, you can

decide to take the call by

pressing the TALK button on

the handset.

If the handset is resting on the

base unit and you decide to

take the call, lift the handset and

speak to the caller.

Recording will stop

automatically.

Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950

Using the Freestyle 65

answering machine via

the handset

Press the SCREEN/MENU

button and the handset will

beep and announce the main

menu options.

To play all messages

To play new messages

To skip back during messages

To delete during messages

To skip forward during messages

To record a new memo

To hear outgoing message menu

You can use your Freestyle 65 for a

To play Outgoing Message, Press 2

variety of functions: to listen to your

messages; delete, skip forward or

To record Answer and Record

Outgoing Message, Press 3

backward; record a memo or new

outgoing message, and to screen

To record Answer Only

Outgoing Message, Press 4

incoming calls.

To select Answer and Record

Outgoing Message, Press 5

To select Answer Only

Outgoing Message, Press 6

Accessing your messages

from the handset

To hear the Outgoing Message Menu

again, Press 8

To hear Main Menu again, Press 1

Use the table opposite for

instructions on which buttons

To set a new security code

(Please see Remote access, page 32)

to press to access the

answering machine from the

To set day and time

handset.

To hear main menu again.

Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950

To playback messages

To play new messages

Pick up the handset.

Press the SCREEN/MENU

button. You will hear the main

menu announcement from the

handset earpiece.

Press the SCREEN/MENU

button. You will hear the main

menu announcement from the

handset earpiece.

Press the 2 button to play all

Press the 3 button to play all

messages.

new messages.

The prompt will announce,

“You have (n) messages”.

The prompt will announce,

“You have (n) new messages”.

Your message(s) will be

played back, starting with the

first message received.

Your new message(s) will be

played back, starting with the

first message received.

At the start of each message,

the number of the message is

announced. The message

number will also be shown on

the base unit display.

Press the SCREEN/MENU

button to return the handset to

standby.

To skip back during message

playback

Press the SCREEN/MENU

button to return the handset to

standby.

Press the 4 button during

message playback to skip back

to the start of the current

message. Press again to return

to the start of the previous

message.

To skip forward during

message playback

Press the 6 button during

message playback to skip

forward to the next message.

Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950

To delete individual messages

during playback

Note

You cannot record a memo using the

base unit.

Press the 5 button during

message playback to delete an

individual message.

To record a new memo

The prompt will announce,

“Message deleted”.

Press the SCREEN/MENU

button on the handset.

Press the 7 button. The prompt

will announce, “Please speak

after the tone. To end recording

press square”.

To delete all messages

When all messages have been

played the prompt will

announce, “End of messages.

To delete all messages, press 5”.

Speak your memo into the

handset.

The display will show rflashing.

The prompt will announce,

“All messages deleted”.

Press the button to end

recording.

This is a useful timesaving

feature to delete all messages,

once you have listened to

them, and avoids having to

delete each one individually

during playback.

Your memo is now stored and

can be played back later.

Memos are stored in the same

way as incoming messages,

and the message counter on

the base unit will increase by 1.

Press the SCREEN/MENU

button to return the handset to

standby.

Memos

A personal memo can be recorded on

your Freestyle 65 and left as a message

for another user. Memos can be of any

length, up to the maximum recording

capacity (13 minutes), but you should

try to keep them short to allow time for

recording incoming messages.

Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950

Call screening/Call intercept

You can let your answering machine pick

up a call, even if you are in. This allows

you to identify the caller and decide

whether to take the call.

Make sure the volume is set to an

audible level, see page 18. Allow the

incoming call to be answered by your

Freestyle 65 answering machine as

normal. You will hear the caller begin

to leave a message.

To screen a call via the

handset (when the handset is

off the base unit)

When your Freestyle 65 starts

to record an incoming

message, the IN USE light will

flash.

Press the SCREEN/MENU

button.

You can hear the caller on the

handset.

To interrupt recording and

talk to your caller, press the

TALK button.

Recording is stopped.

Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950

Remote access

You can turn your Freestyle 65

To confirm your security code

press Press

answering machine on and off and listen

to your messages from any Touchtone^TM

telephone. To protect your privacy,

messages can only be accessed by

entering a 3-digit security code.

Press the SCREEN/MENU

button to return to standby.

Note

The pre-set code is 000 and can be

changed. If you change the code it is

advisable that you make a note of it

somewhere safe.

After 15 seconds the handset will

automatically return to standby.

To switch your answering

machine on remotely

To change your security

PIN code

If you go out and forget to turn

your answering machine on you

can switch it on remotely.

Press the SCREEN/MENU

button.

Press the 9 button.

Dial your telephone number.

Let the phone ring for 20 rings

until you hear your outgoing

message.

To set a new security PIN

code press

✱

You will hear a beep, followed

by, “Please enter new security

code after the tone”.

Press the button.

✱

Enter your security code.

Enter a 3-digit code of your

choice.

Press the 7 button within

8 seconds. You will hear

“Answer On” and your

answering machine will now

be switched on to answer

incoming calls.

The prompt will announce the

new security PIN code.

Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950

Time saver

Note

If you have new messages they will be

played after you have entered your

security code.

The Time saver feature is useful if you

are out and want to ring in and check if

you have received any new messages.

If your answering machine is set to

time saver you can check whether you

have new messages or not before your

answering machine actually answers

your call. If you have new messages

your answering machine will answer

after 2 rings, if you do not have any

new messages, it will not answer until

6 rings. This enables you to hang up

before you are connected, saving you

time and the cost of a call.

To check for messages

Dial your phone number and

wait.

When you hear your outgoing

message, press the button

✱

on your phone. You will hear,

“Please enter your security

code”.

Enter your security code.

Operating the

answering machine

If you have new messages,

you will hear, “You have ‘n’ new

messages”.

When you have accessed your answering

machine, you can operate it using the

keypad numbers on the phone you are

using.

Your messages will be played.

If you have no new messages,

you will hear, “You have no new

messages, to hear main menu

press 1”.

You have 15 seconds to enter

any other instructions before

your Freestyle 65 hangs up.

Note

If you enter your security PIN code

incorrectly, after the second attempt,

your Freestyle 65 will announce:

“Thank you for calling” and will then

hang up.

Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950

The Remote access main menu

The main menu lets you

operate a range of answering

machine functions. Simply

follow the instructions as

announced:

“To play all messages,

press 2”.

“To play new messages, press

3”.

“To skip back during messages,

press 4”.

“To delete during messages,

press 5”.

“To skip forward during

messages, press 6”.

“To set answer on or off

press 7”.

“To hear the outgoing message

menu, press 8”.

“To set a new security code

press 9”.

“To set day and time

press 0”.

“To hear main menu again,

press 1

”.

Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950

Using Freestyle 6

Additional Handsets

You can buy and use up to three

Freestyle 6 additional handsets

Note

(or Quartet 1000 additional handsets)

with your Freestyle 65 to extend your

phone system, without needing to install

extension sockets for each new phone.

You must charge your additional

handset for 24 hours before registering it.

Please note that Freestyle 6 handsets

cannot access the Freestyle 65 answering

machine features.

Registering your handset

You must register your Freestyle 6

additional handset before it can be used

with your Freestyle 65 base unit.

Please note that Quartet 1000 handsets

are compatible with your Freestyle 65

but the Quartet 1000 has more advanced

features. For more information on

Quartet 1000 additional handsets please

refer to the Quartet 1000 user guide.

Note

Once your Freestyle 6 handset has been

registered to your base unit it cannot

be re-registered to another base unit.

In Use

Skip

Charging

Each additional handset is supplied with

its own charger and user instructions,

but the following information will tell

you how to register and use an additional

handset with your Freestyle 65.

Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950

To register an additional

handset

Note

If the additional handset is not

registered and there is no dial tone,

please try repeating the steps again.

Please ensure that you are registering

the correct handset and that the

telephone line cord is plugged in.

Please ensure you have only

the handset you wish to

the instructions below.

Please remove the handset

from the base unit to access the

PAGE button, which is situated

underneath the handset.

To set the handset number

Each additional handset must

be assigned an identity

Press and hold the base unit

PAGE button for approximately

5 seconds until you hear a

double confirmation beep and

then release the PAGE button.

Both the IN USE light on the

base unit and the light on

the unregistered handset begin

to ﬂash.

number (2, 3 or 4) to be used

when transferring calls. Your

Freestyle 65 handset is already

registered as HANDSET 1. A

Freestyle 6 additional handset

is pre-set as HANDSET 2.

However, further additional

handsets can be numbered as

they are added.

Immediately, press the

TALK button on the additional

handset that you wish to

Press the DIRECTORY button.

Press the SCREEN/MENU

button.

If successful you will hear a

long confirmation beep and

your additional handset will be

registered.

Enter the handset number

2-4 between (2 and 4).

Press the DIRECTORY button.

You will hear a beep conﬁrming

that the new number has been

stored.

To check that your additional

handset is registered correctly,

press the TALK button on the

handset. The TALK light

should remain constantly lit

and you will hear a dial tone.

Note

Make a note of the handset number by

writing it on the directory label on the

back of the additional handset.

Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950

Transferring calls

You can transfer calls between handsets

that are registered to the base unit.

To transfer a call

During your call press the

SCREEN/MENU button and

then the handset number that

you want to transfer the call to.

The called handset will ring.

Press the TALK button on the

ringing handset to speak to

the caller.

If the call is not answered

within 30 seconds the original

calling handset will ring.

If after a further 30 seconds

the call is not taken the caller

will be disconnected.

Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950

General information

Within the 12 month guarantee period:

Guarantee

Prior to returning your product, please

read the Help section beginning on

page 42 or contact the Helpline on

08706 058 047 for assistance. In the

unlikely event of a defect occurring,

please follow the Helpline’s instructions

for replacement or repair.

Your Freestyle 65 is guaranteed for a

period of 12 months from the date of

purchase. Subject to the terms listed

below the guarantee will provide for the

repair of, or at BT’s or its agent’s

discretion, the option to replace the

Freestyle 65 or any component thereof,

(other than batteries), which is

identiﬁed as faulty or below standard,

or as a result of inferior workmanship

or materials. Products over 28 days old

from the date of purchase may be

replaced with a refurbished product.

Outside of the 12 month guarantee period:

If your product needs repair after the

guarantee period has ended, the repair

must meet the approval requirements

for connection to the telephone

network. We recommend that you

contact BT’s approved repair agent

TecLogic on 01672 564444 or a local

qualiﬁed repairer.

The conditions of this guarantee are:

• The guarantee shall only apply to

defects that occur within the 12 month

guarantee period.

If you have to return

your product

• Proof of purchase is provided.

• The equipment is returned to BT or

its agent as instructed.

Prior to returning your product, please

read the Help section on page 42, or

contact the Helpline on 08706 058 047

for assistance. If you still feel you have

to return your product, pack the base

station and handset securely, preferably

in the original packaging. All parts must

be returned, including line cords, power

supplies and original batteries. (Please

note that we can not take responsibility

for goods damaged in transit).

• This guarantee does not cover any

faults or defects caused by accidents,

misuse, fair wear and tear, neglect,

tampering with the equipment, or any

attempt at adjustment or repair other

than through approved agents.

• This guarantee does not affect your

statutory rights.

Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950

Technical information

Batteries

How many telephones can you have?

Although the battery pack is

rechargeable it will eventually need

to be replaced, see below for details on

how to replace the battery pack.

All items of telephone equipment have

a Ringer Equivalence Number (REN),

which is used to calculate the number

of items which may be connected to

any one telephone line. Your Freestyle

65 has a REN of 1. A total REN of 4 is

allowed. If the total REN of 4 is

To replace the battery pack

exceeded, the telephones may not ring.

With different telephone types there is

no guarantee of ringing, even when the

REN is less than 4.

Remove the battery cover by

pressing down on top of the lid

and slide the cover off.

Only use approved power supply, item

code: 872264.

Only use approved batteries, item code

872276.

These products are available from the

Freestyle 65 Helpline 08706 058 047.

Unplug the connector and

remove the old battery pack.

Plug the new battery pack

connector in and lower the

battery pack into recess then

replace lid.

Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950

your conversations could be overheard

Note

by other people, on their cordless

phones, or on ordinary radios that use

the same radio frequencies.

When fully charged and in good

condition, the handset will provide up

to 7 hours talktime or 72 hours

standby.

As this problem applies equally to all

similar cordless phones currently

available in the UK, call privacy cannot

be guaranteed. However, the security

coding prevents unauthorised use of

your line.

If the handset battery is running low,

the light on the handset will ﬂash

every 10-15 seconds.

If you are making a call and the

handset battery is running low you

will hear a warning tone every

10-15 seconds.

Switchboard compatibility

This product is intended for use within

the UK for connection to the public

telephone network and compatible

switchboards, which support tone and

pulse dialling and timed break recall.

If in doubt please consult your service

provider.

Place the handset on the base unit to

recharge.

However, the charge capacity of

rechargeable batteries will reduce with

time as they wear out, so reducing the

talk/standby time of the handset.

Eventually they will need to be replaced.

New batteries can be obtained from

the Helpline.

Switchboard access codes

To get the longest possible life from

your battery, leave the handset off the

base unit for a few hours each day.

To set the dialling mode

Press the DIRECTORY button.

Call security

Press the button. You will

✱

hear a tone.

Your Freestyle 65 has its own digital

security code that prevents other

Press 1 for Tone dialling.

cordless phone owners from using your

phone line. This ensures that you are

charged only for calls using your phone.

However, all approved cordless phones

use radio signals to communicate

Press 2 for Pulse dialling.

Press the DIRECTORY button.

You will hear a conﬁrmation

tone.

between the base unit and cordless

handset units. It is therefore possible that

Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950

To use the recall facility

You may need to use the recall

function if you are connected

to a switchboard/PBX (Private

Branch Exchange), contact

your PBX supplier for further

information. The recall

function is set to timed break

recall and is also used for

BT Select Services.

Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950

Help and advice

If you have any problems using your Freestyle 65, this section will

give you the most common, easy to follow solutions.

Telephone problems

Possible cause

Solution

• Buzzing/poor reception.

Handset aerial not extended.

Extend the handset aerial.

• Answering machine not

recording incoming messages.

Answering machine set to

Answer Only outgoing message.

Check your outgoing message,

see page 22 and ensure the

answering machine is set to Answer

and Record, see page 22-23. Make

sure you have not invited your

caller to leave a message in your own

recorded Answer Only outgoing

message.

• Handset emits 3 beeps and

switches off.

Registration problem or interference.

Call the BT Helpline on

08706 058 047 for assistance.

• Unable to access the answering

machine menu.

You may be using a Freestyle 6

additional handset.

Make sure you are using the

Freestyle 65 handset (Handset 1) as

only the main Freestyle 65 handset

can access this facility.

• No dialling tone.

Telephone not connected to

telephone line.

Plug the telephone into the

telephone line.

• Telephone will not dial out or

cannot receive calls.

Mains disconnected.

Power cut.

Ensure the power supply is correctly

connected and switched on.

Wait until the power is restored.

Replace handset on base unit for 10

seconds and try again. If this does

not work, disconnect the handset

battery from the handset for 10

minutes. Also disconnect the mains

power.

Then reconnect the base unit to the

mains, then replace the handset on

the base unit for 10 seconds and try

again.

Handset battery pack is discharged.

Handset not registered.

Place the handset on the base

unit and recharge it for 24 hours

ensuring the CHARGING light

is on.

• Additional handset does not ring

and no light on handset.

Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950

Telephone problems

Possible cause

Solution

• Additional handset does not ring

and no light on handset.

Handset not registered.

• Additional handset does not ring

when transferring a call.

Handset has not been assigned an

identity number.

Please see page 36 to assign a

handset number.

• You have dialling tone but the

telephone will not dial out.

You may be trying to use tone dialling

on a pulse dialling exchange.

See page 40 to change to pulse

dialling.

You are connected to a PBX and are

not dialling the access code.

Use the PBX access code.

See page 40 for more information

on switchboard use.

• Base unit does not ring but

lights show on base unit.

Telephone is not connected to the

telephone line.

Plug the telephone into the telephone

socket.

The base ringer is set to off.

Line fault or faulty socket.

Set the base ringer setting to a

higher volume, see page 15.

Try the telephone on another socket

or another line. If the telephone

works, contact BT on 151, or your

telephone network operator for

repairs to the line or socket.

• Callers are faint.

• Interference.

• Buzzing.

You are moving out of range.

Move closer to the base unit.

• Tinniness.

The base unit or the handset are

too close to electrical equipment or

metal obstructions.

Relocate the base unit or move

around with the handset until

reception improves.

• No Directory number

stored.

You may have pressed the TALK

button ﬁrst before storing the number.

Don’t press the TALK button when

storing numbers, see page 13.

• Call appears to have been

cut off after pressing the

SCREEN/MENU button.

You may have pressed a number key

on the handset after pressing the

SCREEN/MENU button. The current

handset will try to transfer the call to

another handset.

Wait 30 seconds; the call will return

to the current handset.

Or press the TALK button and the

call will return immediately.

• Light on the handset

is flashing.

The handset needs recharging or

there is an incoming call.

Replace the handset on the base unit,

ensuring that the base unit is

plugged in and that the CHARGING

light is on.

• No CHARGING light on the

base unit.

Dirty contacts on base unit or

handset.

Clean the contacts with a dry cloth.

Heavy soiling can be removed with

a pencil eraser.

If you are still experiencing difﬁculties please call the Helpline on 08706 058 047.

Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950

Wall mounting

Your Freestyle 65 can be wall-mounted

by removing the desk bracket.

For the best operating conditions,

try to place the base unit away from

large metal objects and other

electrical appliances.

To remove, just squeeze the bracket in

with thumbs and lift off as shown.

Drill 2 holes for the screws and insert

the wall-plugs provided (if required).

WALL PLUG

70 mm

WALL

Please refer to page 48, wall-mounting

template.

Note

Drive the screws into the wall, leaving

about 4mm free on which to mount

the bracket and base unit.

Before you wall-mount your

Freestyle 65, check that:

• the wall can support the weight of

the base unit and handset;

Make sure that the power supply and

the telephone cables are connected

to the base unit, then ﬁt the cables

into the channels on the bottom of the

base unit.

• you are not drilling into any hidden

wiring or pipework;

• the power supply cable will reach

from the mains power socket to your

wall mounting position;

Attach the base unit by hooking it over

the screws protruding from the wall.

• the position you choose leaves enough

space so that the base unit is clear

of any obstruction on the wall, such

as a shelf or cupboard. Room should

be left so that the handset can be

placed on charge without touching

any obstructions.

Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950

Handset hook

Keeps the handset in place when the

Freestyle 65 is wall mounted.

Revolve the handset catch on the top of

the base unit.

In Use

Skip

Charging

The handset will now be able to rest on

the hook when wall-mounted.

In Use

Skip

Charging

Ensure the handset is ﬁrmly attached

to the base unit.

Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950

Index

Additional handsets

Aerial

7, 12

Call screening

via the base

via the handset

Call security

Calls

Answer on/off

Answer delay

Answering machine

answer delay

end

external

make

receive

redial

transfer

audible message alert

base unit loudspeaker

call screening

27, 31

loudspeaker volume

memos

Call Waiting

Charge handset

Day – set

message display on base

on/off

outgoing messages

pause playback

playback messages

set day and time

skip forward/backward

remote access

Delete

directory number

messages via the base

messages via the handset

own outgoing message