BT 3010 Executive User Manual
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Diverse 3010 Executive – Edition 4 – 22 November ’00 - 3509  
Diverse3010 Executive  
Digital Cordless Telephone  
User Guide  
This equipment is not designed for making emergency telephone calls when the power fails.  
Alternative arrangements should be made for access to emergency services.  
This product is intended for connection to analogue public switched telephone networks and  
private switchboards in the United Kingdom.  
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Diverse 3010 Executive – Edition 4 – 22 November ’00 - 3509  
Unpacking your  
For your records  
Diverse 3010 Executive  
Date of purchase:  
Place of purchase:  
Serial number:  
If anything is missing. please contact  
your place of purchase immediately.  
Diverse 3010 Executive  
base station.  
Purchase price:  
For warranty purposes, proof of  
purchase is required, so please keep  
your receipt.  
Diverse 3010 Executive  
handset.  
Base Station PIN Number:  
Battery compartment  
cover.  
Handset PIN Number:  
Power adaptor.  
Belt Clip  
See pages 27-28 for more information  
about your handset PIN.  
2 x AA rechargeable  
batteries  
Telephone line cord.  
Please open this page for an ‘At a glance’  
guide to your Diverse 3010 Executive.  
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Diverse 3010 Executive – Edition 4 – 22 November ’00 - 3509  
Please open this page for a ‘Further at a  
glance’ guide to your Diverse 3010 Executive.  
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Diverse 3010 Executive – Edition 4 – 22 November ’00 - 3509  
At a glance  
Display  
Option buttons  
Lets you select from  
the menu options on  
the display.  
Menu button  
Red phone  
For entering menu lists.  
Press to end a call.  
Power  
Green phone  
Press and hold down to  
switch off the handset.  
For making and  
answering calls  
Press and hold down  
again to switch back on.  
A2BC  
D3EF  
1
Handsfree  
Directory  
To hold a conversation  
over the loudspeaker.  
M6NO  
J5KL  
T8UV  
0
GHI  
4
Enables speed dialling  
of numbers stored in the  
memory.  
PQRS  
7
WXYZ  
9
Key lock  
Keypad  
a
A
Lets you lock (and  
unlock) the keypad to  
prevent accidentally  
pressing buttons.  
Recall  
✱
#
For use with  
switchboards and BT  
Select Services.  
R
Also, press and hold  
down to enter a Pause  
in a stored number  
1
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Handset display symbols  
The following symbols can appear in the display.  
Up/Down.  
Left/Right.  
Sets up different menu options.  
SET  
INT  
Internal dialling.  
Redialling number.  
Confirmation.  
Mailbox function.  
e.g. new entry in the  
caller list.  
OK  
End function.  
GO BACK  
➜
Delete character.  
Out of range.  
Return to previous menu.  
More options.  
–
–
–
–
––  
–
Base station  
Aerial  
Contact points  
Base page button  
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In this guide  
At a glance  
1
Additional features  
Handset settings quick guide  
Beeps  
33  
33  
33  
34  
35  
36  
36  
39  
Introducing the  
Diverse 3010 Executive  
Building up a phone system  
4
4
Quick reference handset display  
Base station settings  
Open listening at the handset  
Using the Room Monitor  
Call allocation  
Safety information  
Setting up  
5
6
Using your  
Registering a new  
Diverse 3000 handset with  
the base station  
Diverse 3010 Executive  
Switching on/off and locking  
the keypad  
10  
42  
44  
10  
11  
12  
12  
Making and receiving calls  
Handsfree talking  
Secrecy  
Using multiple base  
stations and handsets  
Paging and making calls  
between handsets  
Using your Diverse 3010  
Executive with a switchboard 47  
13  
Using the Directory to store  
and dial numbers  
Entering names and numbers  
Using the redial memory  
Setting to Tone or Pulse dialling  
47  
16  
16  
21  
General information  
Guarantee  
50  
50  
If you have to return your  
Diverse 3010 Executive  
Using Caller Display  
and Call Waiting  
BT’s Caller Display and  
Call Waiting  
50  
51  
55  
22  
Help  
22  
23  
Information displayed via  
other UK networks  
Index  
Telephone Security  
Base station and handset PIN  
Emergency numbers  
27  
27  
30  
31  
Hints and tips boxes  
In this user guide, we’ve included  
helpful tips and important notes.  
They are shown in boxes like this.  
Call barring and Call enabling  
3
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Introducing the  
Diverse 3010 Executive  
Please read the instructions carefully  
before use and retain this user guide  
INT  
INT  
for future reference. This guide covers  
the basic features of the Diverse 3010  
Executive.  
1
A2BC  
D3EF  
1
A2BC  
D3EF  
J5KL  
TU8V  
0
M6NO  
J5KL  
TU8V  
0
M6NO  
GHI  
4
GHI  
4
PQRS  
7
WXYZ  
9
PQRS  
7
WXYZ  
9
✱
✱
#
#
R
R
Building up a phone  
system  
INT  
INT  
1
A2BC  
D3EF  
1
A2BC  
D3EF  
J5KL  
TU8V  
0
M6NO  
J5KL  
TU8V  
0
M6NO  
GHI  
4
GHI  
4
PQRS  
7
WXYZ  
9
PQRS  
7
WXYZ  
9
✱
✱
#
#
R
R
You can add further handsets to build up  
an easy-to-use cordless telephone system.  
Up to 6 separate handsets (8 with  
Diverse 2-line and Diverse ISDN) can  
be used with each Diverse base station;  
and each handset can itself work from  
4 base stations.  
INT  
INT  
1
A2BC  
D3EF  
1
A2BC  
D3EF  
J5KL  
TU8V  
0
M6NO  
J5KL  
TU8V  
0
M6NO  
GHI  
4
GHI  
4
PQRS  
7
WXYZ  
9
PQRS  
7
WXYZ  
9
✱
✱
#
#
R
R
Note  
As this product is rechargeable, it is  
normal that a certain amount of heat  
will be produced in its day-to-day  
operation. Whilst this is entirely safe  
we would advise against placing this  
product on antique, veneered or  
wooden surfaces as damage may occur.  
4
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Safety information  
The product may heat up when the batteries  
General  
are being recharged. This is normal.  
However, we recommend that you do not  
place the product on antique/veneered wood  
to avoid damage.  
For the handset use only approved  
nickel-cadmium (NiCad) or nickel-metal  
hydride (NiMH) rechargeable batteries. Never  
use other batteries or conventional alkaline  
batteries. They could lead to a short circuit  
or destroy the battery casing. Recommended  
batteries should have a power rating of at  
least 600mAh 1.2V. Batteries are available  
from the Diverse Helpline 08457 908070.  
Do not stand your product on carpets or  
other surfaces which generate fibres, or place  
it in locations preventing free flow of air over  
it’s surfaces.  
Do not submerge any part of your product in  
water and do not use it in damp or humid  
conditions, such as in bathrooms.  
Only use the power supply included with the  
product. Using an unauthorised power supply  
will invalidate your warranty and may damage  
the telephone. The item number for the mains  
power supply is C39 280-Z4-C174/..-C67.  
Do not expose your product to fire, explosive  
or other hazardous conditions.  
There is a slight chance that your phone  
could be damaged by an electrical storm.  
We recommend that you unplug the power  
and telephone line cord for the duration of  
the storm.  
If Keyguard is active, it is still possible to  
make emergency calls to 999 and 112.  
Do not open the handset or base station.  
This could expose you to high voltages or  
other risks. Contact the helpline for all repairs.  
Radio signals transmitted between the  
handset and base may cause interference to  
hearing aids.  
Approved rechargeable batteries  
Nickel-Cadmium (NiCd)  
Sanyo N-3U (700 mAh)  
This product should not be used near  
emergency/intensive care medical equipment  
and should not be used by people with  
pacemakers.  
GP GP60AAKC (600 mAh)  
Varta 751RS (700 mAh)  
Mobile Power 700 (700 mAh)  
Panasonic 600 DT (600 mAh)  
Never dispose of batteries in a fire. There is  
a serious risk of explosion and/or the release  
of highly toxic chemicals.  
Nickel-Metal Hydride (NiMH)  
Sanyo H-3 U (1500 mAh)  
Cleaning  
Simply clean the handset and base station  
with a damp (not wet) cloth, or an antistatic  
wipe. Never use household polish as this will  
damage the product. Never use a dry cloth  
as this may cause a static shock.  
GP GP130 AA HC (1300 mAh)  
GP GP150 AA HC (1500 mAh)  
Varta VH 1101 or  
Phone Power (1000 mAh)  
Panasonic HHR-110 AA (1100 mAh)  
Friwo NiMH (1400 mAh)  
Environmental  
Do not expose to direct sunlight.  
Toshiba TH-1200 AARE (1200 mAh)  
5
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Setting up  
Follow these steps to get  
your Diverse 3010  
Executive ready for use  
WARNING  
It is recommended that the telephone  
line cord is not connected until the  
handset is fully charged. This will  
prevent the risk of the phone being  
answered prior to the batteries being  
fully charged and therefore not  
Your handset is already  
“registered” to the Diverse  
3010 Executive base station.  
achieving their optimum capacity.  
Note  
2 Plug the 3 pin adaptor  
into a mains power socket  
and switch on  
Plan where you will put your Diverse  
3010 Executive. It should be within  
two metres of a power socket and the  
phone socket.  
1 Connect the power cable  
Plug the power cable into the power  
socket on the underside of your Diverse  
3010 Executive. The power cable  
connector is coloured red. Please take  
care that the telephone cord and power  
cable plugs are connected to the correct  
socket as incorrect placement could  
damage the base station.  
Note  
Use only the power adaptor  
C39 280-Z4-C174/..–C67 with your  
Diverse 3010 Executive.  
Red socket  
6
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5 Charge the handset  
batteries  
3 Install the rechargeable  
batteries in the handset  
The handset uses the two AA size  
rechargeable batteries, which are  
supplied. You must only use approved  
batteries. To install them, insert the  
batteries as indicated on the inside of the  
battery compartment or in the picture  
below. Slide the battery compartment  
cover shut. The battery compartment  
cover may be found in the packaging  
with the batteries.  
When charging for the first  
time, we recommend that  
you let the batteries charge  
for the full 16 hours before  
making and receiving calls.  
Battery display when inserting  
or replacing a battery  
When you replace the handset batteries  
with ones that have been fully charged,  
the battery indicator will not show full  
until the next charge cycle has been  
completed. Charge the handset until  
the batteries register full again. From  
then on the display will be correct.  
Slide battery cover down and lift off.  
Place the handset on the base.  
When charging, the battery level  
symbol shown on the display flashes.  
4 Fit the handset belt clip  
Battery performance  
After charging your Diverse 3010  
Executive for the first time, subsequent  
charging time for the handset batteries  
is approximately 4-5 hours. Batteries  
and case may become warm during  
charging. This is normal.  
Fit the belt clip onto the back of the  
handset.  
Tab  
Slot  
7
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Note  
If e.g Base 1, flashes continuously  
Under ideal conditions, the handset  
batteries should give about 10 hours  
talktime or 100 hours standby on a  
single charge. However, new NiCad  
batteries do not reach their full capacity  
until they have been in normal use for  
several days.  
It means the handset is either out of  
range or is not registered with the base  
station. To register, follow the steps on  
page 42. All additional handsets you  
purchase will need to be individually  
registered with the base station before  
they will work with the Diverse 3010  
Executive.  
Please note that the lifespan of NiCad  
rechargeable batteries depends on how  
heavily they are used. However, over  
time, their capacity to recharge will  
begin to diminish and they will  
eventually need replacing.  
The base number may also flash after  
a power failure. Provided the handset  
has been registered with the base, the  
base number will stop flashing after  
a while indicating the handset has  
automatically re-registered to the  
base station. If it continues to flash,  
re-register the handset to the base  
station.  
Battery low warning  
An LCD on the handset display shows  
the current state of the charge. When  
the batteries are almost flat a beep  
sounds and the display shows the empty  
battery symbol. Displays showing the  
various states of charge are shown  
below:  
Note  
If you go out of range of a base station  
for a long time while your handset is  
switched ON, it may take more than  
20 minutes to ‘find’ the base station  
again when you come back within  
range. However, by simply switching  
the handset OFF for a moment, then  
ON again, it will find the base station  
within a few seconds.  
Batteries fully charged  
Batteries at 66%  
Batteries at 33%  
Batteries empty  
8
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6 Connect the telephone line  
cord to the Diverse 3010  
Executive base station  
Helpline  
If you experience any difficulty,  
please call the Diverse Helpline on  
08457 908070 .  
Ensure that this is fitted correctly into  
the right socket.  
Dark blue socket  
7 Plug your Diverse 3010  
Executive into the phone  
socket  
8 Please remove the  
protective film from the  
display  
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Using your Diverse 3010  
Executive  
Switching on/off and  
locking the keypad  
Display  
To switch on/off  
Option buttons  
Power  
Menu button  
Press and hold down the RED  
PHONE button for about a  
second.  
Talk  
(Green phone)  
End Call  
Directory  
Handsfree  
(Red phone)  
Note  
Your Diverse 3010 Executive offers a  
menu driven display. You enter menu  
lists by pressing the MENU button. The  
OPTION buttons below the screen allow  
you to select options within each menu  
and make adjustments to their settings.  
The handset is already set to ‘on’.  
To lock the keypad  
This prevents you accidentally  
operating the handset’s keypad  
when carrying it around. You  
can receive calls, but cannot  
make calls.  
Note  
You can quit any menu at any time by  
pressing the RED PHONE button  
.
#
Press and hold down the  
button.  
To go back one step, press the GO BACK  
#
–
button
–  
.
–
To unlock the keypad  
#
Press and hold the  
button.  
#
You can now use the keypad  
again.  
10  
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Making and receiving calls  
Note  
The HANDSFREE button will also flash  
when the phone rings.  
To make a call  
Caller Display/Call Waiting  
KEYPAD  
Key the number you want.  
Use the DELETE CHARACTER  
button on the display to correct  
any number you press by  
mistake.  
The Diverse 3010 Executive can let you  
know who’s calling before you answer  
the telephone.  
➜
With BT’s Caller Display and Call  
Waiting services, your Diverse base  
station receives caller information which  
is transmitted over the BT network, for  
more information see pages 22-26.  
Press the GREEN PHONE  
button.  
The number is dialled.  
Or  
Call timer  
Your Diverse 3010 Executive  
Press the GREEN PHONE  
automatically times the duration of all  
outgoing external calls. The handset  
display shows the call duration both  
during your call and for a few seconds  
after it is completed.  
button.  
You hear the dial tone.  
Key the number you want.  
To end a call  
Note  
The default setting is for an immediate  
connection to callers when lifting the  
handset from the base station or  
Press the RED PHONE button.  
charger. This is called Auto Talk. It  
can be deactivated so that you always  
have to press the GREEN PHONE  
button to answer a call. See page 34.  
To receive an external call  
Press the GREEN PHONE  
button.  
Or  
Lift the handset off the base  
station or charger.  
11  
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Handsfree talking  
To answer a call in  
handsfree mode  
Using your phone handsfree  
You can make and receive calls without  
lifting the handset by pressing the  
Press HANDSFREE when the  
phone rings.  
HANDSFREE button  
.
This lets you keep your hands free, for  
example to take notes. It also enables  
others in the room to hear and join in  
the call.  
Secrecy  
You can switch off the handset  
microphone so that your caller cannot  
hear you while you talk to someone else  
in the room.  
The loudspeaker is built into the  
handset allowing you to hold a  
handsfree conversation anywhere within  
range of the base station as well as  
when the handset is left on the base  
station.  
When ready, you can switch the  
microphone back on.  
To hold a handsfree call:  
During a call:  
To make a call  
Press the INT button to switch  
INT  
the microphone off. Your caller  
will hear a melody. Display  
shows Extern(flashing) and  
Intern.  
Press the HANDSFREE button.  
By pressing the HANDSFREE  
button again you can adjust the  
volume with the RIGHT/LEFT  
arrows.  
Press the R button to speak to  
your caller again.  
R
Handsfree Vol: 5  
Note  
–
OK  
–
–
Secrecy is not available for internal calls.  
Key the number you want.  
Press the GREEN PHONE  
button if you want to speak to  
your caller privately.  
Press the RED PHONE button  
to end the call.  
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To delete a redial number  
To redial the last number  
Press the REDIAL button.  
Press REDIAL. The last number  
dialled is shown.  
Press the DOWN button to  
highlight the number you want  
to delete.  
Press the GREEN PHONE button.  
The number is automatically  
dialled.  
–
––  
–
Press the MORE OPTIONS  
button.  
To redial one of the last five  
numbers  
Press the DOWN button to  
highlight Delete Entry.  
Press the OK button to  
OK  
confirm.  
The last five numbers dialled  
are saved.  
Press the RED PHONE button  
to return to standby.  
Press the REDIAL button.  
Press the DOWN button to  
highlight the number you want  
to redial.  
Paging and making calls  
between handsets  
Press the GREEN PHONE  
button to dial.  
If you have multiple handsets registered  
with the base, the Diverse 3010  
Executive enables two handsets to talk  
to each other on an internal ‘intercom’  
call, while a third handset can be on an  
external call.  
Note  
If the redial number is in your  
directory the name is displayed instead  
of the number.  
To find a handset’s extension  
number  
Press the INT button.  
INT  
The handset’s extension  
number is displayed ie.Intern3.  
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To page a handset from the  
base station  
To receive a paged call  
The display shows:  
To locate handsets that are  
away from the base station.  
Paging Call  
Press the BASE PAGE button  
on the base. All handsets  
registered with the base will  
ring for 30 seconds.  
SILENT  
Pick up the handset from the  
base.  
To stop paging press the BASE  
Or  
PAGE.  
Press the GREEN PHONE  
Or  
button.  
Press the GREEN PHONE  
button on the handset. If you  
have additional handsets, you  
can make internal intercom  
calls between the handsets.  
To put an outside call on hold  
while you make an internal call  
INT Press the INT button. Your  
handset internal number is  
displayed e.g. 1.  
To make an internal  
intercom call  
Press the number of the  
internal handset number you  
A2BC  
INT  
Press the INT button. Your  
handset internal number is  
displayed.  
wish to call e.g. 2 or press the  
CALL ALL button to call all  
handsets.  
CALL ALL  
A2BC  
Press the internal handset  
number you wish to call e.g. 2  
or press the CALL ALL button  
to call all handsets.  
If calling all handsets, you can  
talk to the first handset that  
answers.  
CALL ALL  
To return to your external  
caller press the RECALL button.  
R
If calling all handsets, you can  
talk to the first handset that  
answers.  
The internal number you  
called will hear internal busy  
tone and will need to press the  
RED PHONE button to end  
the connection.  
Press the RED PHONE button  
to end the call.  
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To accept call waiting on an  
internal call  
Quick call transfer  
After dialling the other handset, you  
can immediately press the RED PHONE  
button, or replace the handset on the  
base and the call will be transferred  
straight through. If the other handset  
is already engaged, or does not answer  
the call within 30 seconds, the call will  
be returned to your handset.  
If two people are on an internal  
call and an external call comes  
in you will hear a short beep  
and Externflashes on the  
display.  
Press the ACCEPT button.  
The internal call is disconnected  
and you are connected to the  
external caller.  
ACCEPT  
To transfer an external call  
between handsets  
If you are in conversation with  
an outside caller and want to  
transfer the call to another  
handset.  
Press the INT button.  
INT  
Press the number of the  
internal handset you wish to  
A2BC  
call e.g. 2.  
When the call is answered,  
press the RED PHONE button  
or replace your handset on the  
base station.  
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Using the Directory to  
store and dial numbers  
Entering names and  
numbers  
There are three lines in your display  
for entering information. 1st line for the  
name (maximum 16 characters) 2nd  
and 3rd line for the number (maximum  
32 characters).  
Your Diverse 3010 Executive has a  
Directory which stores up to 100 names  
and numbers in the memory (the  
longer the name, the more memory will  
be used).  
You can use the Phone Book to look up  
names and numbers and dial directly.  
Controlling the cursor  
LEFT/RIGHT arrows are used  
to move the cursor to the right  
or left or to the end of the line.  
To add a name and number to  
the Directory  
The DOWN arrow is used to  
move from the “name” line to  
the “number” line.  
Press the DIRECTORY button.  
Display shows  
if the  
———  
The UP arrow moves you back  
up to the name line.  
phone book is empty, otherwise  
the names in alphabetical order.  
The “first letter” of the name is  
written automatically in upper  
case, the letters immediately  
afterwards are written in lower  
case.  
Press the MORE OPTIONS  
button.  
–
––  
–
Press the DOWN button to  
highlight New Entry.  
Press the OK button.  
OK  
Letters are entered by pressing  
the relevant button repeatedly.  
For example, to store the name  
TOM:  
Enter the name: (see Entering  
names and numbers).  
KEYPAD  
Press the DOWN button to  
move the cursor to the next  
line.  
Press and hold 8 on the keypad  
until Tappears in the display.  
T8UV  
Then press and hold 6 on the  
keypad until the display shows O  
M6NO  
Enter the number (including  
dialling code).  
.
Enter the M by pressing and  
holding 6 for longer on the  
keypad until Mappears on the  
display.  
–
––  
–
Press the MORE OPTIONS  
button.  
M6NO  
Save Entryis highlighted.  
Press the OK button to  
OK  
confirm.  
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If this is the correct name, press  
the GREEN PHONE button to  
dial, or scroll using the UP or  
DOWN arrows to move to the  
correct name, and then press the  
GREEN PHONE button to dial.  
Delete  
➜
Press the DELETE button to  
delete the character to the left  
of the cursor. Hold down the  
button to keep deleting  
characters automatically.  
To change an entry in the  
directory  
Insert  
Press the DIRECTORY button.  
KEYPAD  
Characters are inserted to the  
left of the cursor. Position the  
cursor and add the character  
required.  
Press the UP/DOWN arrows to  
scroll to the entry you want or  
find the required name by  
using the keypad to enter the  
first letter of the name.  
To dial a number stored in  
the Directory  
–
––  
–
Press the MORE OPTIONS  
button.  
Press the DOWN arrow to  
highlight Edit Entry.  
Press the DIRECTORY button  
to open the phone book.  
OK  
Press the OK button.  
Change the name and number  
as required using the DELETE  
button.  
Press the DOWN or UP arrows  
to scroll through to the name  
you require.  
➜
–
––  
–
Press the MORE OPTIONS  
button.  
Press the GREEN PHONE  
button to dial the number.  
Press the DOWN arrow to  
highlight Save Entry.  
Or  
To quick search for a directory  
name, press the UP/DOWN  
arrows to scroll to the entry  
you want or find the required  
name by using the keypad to  
enter the first letter of the name.  
Press the OK button to  
confirm.  
OK  
The display will now highlight  
the first name in the address  
book that starts with that letter.  
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the keypad to enter the first  
letter of the name.  
To view an entry in the  
directory  
–
––  
–
Press the MORE OPTIONS  
button.  
Press the DIRECTORY button.  
Press the DOWN button to  
highlight Copy Entry.  
Press the UP/DOWN arrows to  
scroll to the entry you want or  
find the required name by  
using the keypad to enter the  
first letter of the name.  
OK  
Press the OK button.  
Enter the internal handset  
number e.g. 2 that you want to  
copy the entry to.  
A2BC  
–
––  
–
Press the MORE OPTIONS  
button.  
OK  
Press the OK button to confirm.  
Press the DOWN arrow to  
Receiving handset:  
highlight Display Entry.  
The receiving handset will ring.  
Press the OK button to see the  
name and number.  
OK  
Press the GREEN PHONE  
button to answer the call.  
KEYPAD  
Enter the receiving handset  
PIN (original setting 0000).  
Note  
Copying and deleting entries or  
directories from one handset to another  
is only possible on the Diverse 3000  
Executive or Diverse 3010 Micro range  
as long as both handsets are registered  
to the same base.  
OK  
Press the OK button.  
Once the entry has been  
successfully transferred. You  
have the option to copy more  
entries. Press the YES button  
for an additional entry or the  
NO button to end the function.  
YES  
NO  
To copy an entry from one  
handset to another  
You can copy an entry to  
another handset to avoid having  
to input the same entry twice.  
Press the DIRECTORY button.  
Press the UP/DOWN arrows to  
scroll to the entry you want or  
find the required name by using  
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To copy a directory from one  
Executive handset to another  
To delete an entry in the  
directory  
You can copy the entire  
Press the DIRECTORY button.  
directory to another handset to  
avoid having to input the same  
entries twice. Using the  
handset with the directory you  
wish to copy (e.g. handset 1).  
Press the UP/DOWN arrows to  
scroll to the entry you want to  
delete, or find the required  
name by using the keypad to  
enter the first letter of the  
name.  
Press the DIRECTORY button.  
–
––  
–
–
––  
–
Press the MORE OPTIONS  
button.  
Press the MORE OPTIONS  
button.  
Press the DOWN button to  
Press the DOWN arrow to  
highlight Copy List.  
highlight Delete Entry.  
OK  
OK  
Press the OK button.  
Press the OK button to confirm.  
Enter the internal handset call  
number, e.g. 2 that you want to  
copy the directory to.  
A2BC  
OK  
Press the OK button.  
The receiving handset will ring.  
Press the GREEN PHONE  
button to answer the call.  
KEYPAD  
Enter the receiving handset’s  
telephone PIN (original setting  
0000).  
Press the OK button to confirm.  
OK  
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To delete all names and  
numbers in the directory  
Insert a pause in the directory  
Using Insert Pauseallows you  
to insert a pause. This is  
Press the DIRECTORY button.  
generally required when your  
Diverse base station is connected  
to a switchboard/PBX.  
–
Press the MORE OPTIONS  
button.  
––  
–
Press the DOWN arrow to  
highlight Delete List.  
Some people may have a  
requirement to insert a pause  
when, for example, a chargecard  
or home banking is used.  
OK  
Press the OK button.  
KEYPAD  
Enter the PIN number of the  
handset (original setting 0000).  
See adding Name and Number  
into directory (page 16).  
Press the OK button.  
OK  
KEYPAD  
Enter the name.  
The display shows a Yesor No  
option to confirm deletion from  
the directory. If Yesis selected,  
the entire directory is deleted.  
Press the DOWN button to move  
the cursor to the next line.  
When entering numbers press  
R
R
on the keypad where pause  
is needed.  
Save as instructed on page 16.  
To check how much memory  
is available in the directory  
Press the DIRECTORY button.  
Press the MORE OPTIONS  
button.  
–
––  
–
Press the DOWN button to  
highlight Available Memory.  
Press the OK button. The  
percentage memory available  
for storing further entries in  
your handset is displayed for  
approximately 2 seconds.  
OK  
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Using the redial memory  
As well as being able to redial the last  
five numbers called (see page 13) you  
can display and delete numbers or edit  
and copy them into the Phone Book.  
To copy a redial number to  
the Directory  
Press the REDIAL button.  
Press the DOWN button to  
highlight the number you want.  
–
––  
–
Press the MORE OPTIONS  
button.  
Press the DOWN button to  
highlight Copy to Dir.  
Press the OK button.  
OK  
KEYPAD  
Enter a name for the number  
(see page 16).  
–
––  
–
Press the MORE OPTIONS  
button.  
Save Entryas highlighted.  
OK  
Press the OK button to confirm.  
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Using Caller Display and  
Call Waiting  
BT’s Caller Display and  
Call Waiting  
To take the call waiting  
Press the RECALL button. Your  
1st caller is put on hold whilst  
you speak to your 2nd caller.  
R
If you subscribe to Caller Display you can  
see who is calling you (on your handset  
display). If you are on a call and you also  
subscribe to a Call Waiting service, the  
second incoming call number will  
To speak to your 1st caller again  
you can either:  
appear on the handset display and you  
will hear an intermittent beep through  
the handset. This is to alert you to  
Press the RECALL button again  
R
and you will be reconnected to  
your 1st caller, your 2nd caller  
will be put on hold. You can  
another caller waiting to speak to you.  
use the RECALL button to  
toggle between the two callers.  
R
With BT’s Caller Display and Call Waiting  
service, your Diverse base station receives  
caller information which is transmitted  
over the BT network. This includes the  
date and time of the call. A quarterly fee  
is payable.  
Or  
Press the RED PHONE button  
to end the conversation with  
the caller you are currently  
speaking to. The handset will  
ring again.  
With the Executive handset, the screen  
shows the caller’s number (if it has been  
sent) when the phone rings. If you have  
stored a name to go with the number in  
your handset directory, the name will be  
displayed instead.  
Press the GREEN PHONE  
button and you will be  
reconnected to the caller who  
was on hold.  
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Information displayed via  
other UK networks  
Note  
Calls that are “withheld”, “unavailable”  
or “international” are not stored in  
the calls list, as there is no telephone  
number sent via the network.  
If you are connected to a different  
network, you will first have to subscribe  
to that network's Caller Display and  
Call Waiting service. Call your network  
provider for more information.  
To view the calls list  
Using the Executive handset  
The original setting is set to list  
“All Calls”.  
When the phone rings, your caller’s  
number is displayed.  
Press the button beneath the  
in the display.  
If the caller has withheld their number,  
the display shows:  
The entries are stored  
according to the time they  
were received. With the latest  
call first.  
Withheld  
WITHHELD  
SILENT  
The display briefly shows:  
If the caller’s number is unavailable the  
display shows:  
No of messages  
New: 5  
Externalcall  
UNAVAILABLE  
Old: 2  
The newest entry is then  
displayed after approximately  
2 seconds.  
SILENT  
If you call from another handset, the  
display shows:  
ALL CALLS SETTING  
Date  
Time  
Internalcall6  
01.11. 05:15PM  
1234567890  
SILENT  
Display shows the  
you have a new call in your Calls List.  
icon to indicate  
ߛ
01/15  
This indicates  
Shows the  
The Executive handset displays details  
of the 30 most recent calls. When the list  
is full, new calls replace the oldest calls.  
that the call was  
answered when  
it was received.  
number of calls  
in the Calls List,  
i.e. call 1 of 15.  
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Diverse 3010 Executive – Edition 4 – 22 November ’00 - 3509  
UNANSWERED CALLS SETTING  
To enter the calls list when  
01.11. 05:15PM  
1234567890  
no  
display  
icon is shown on the  
(03)  
Press the INT button.  
INT  
Indicates the number of times a  
call was received from the same  
telephone number.  
SET Press the SET button.  
Press the 2 button. The display  
briefly shows the number of  
A2BC  
WARNING  
new and old calls.  
Changing your calls list from one setting  
to the other will automatically delete  
any entries in the current calls list.  
The display then shows the  
number/or name (if in your  
directory) of the most recent  
caller along with the date and  
time the call was received.  
To set the calls list to  
contain all calls or unanswered  
calls only  
To dial a number in the  
calls list  
INT  
Press the INT button.  
Press the SET button.  
SET  
Press the  
button to enter  
the calls list, or press the INT,  
SET and 2 buttons.  
0
Press the 0 button then press  
a
A
the button.  
✱
✱
Scroll through the calls list  
using the UP and DOWN arrows  
until the number you require is  
displayed.  
Press the OK button. Display  
shows 1or 2flashing (depending  
on the current setting).  
OK  
Enter 1 if you want the calls  
list to contain details of  
unanswered calls only.  
Press the GREEN PHONE button  
and the number is dialled.  
1
Press the RED PHONE button  
to return to standby.  
Or  
Enter 2 if you want the calls list  
to contain details of all calls  
received.  
A2BC  
Press the OK button to  
OK  
confirm.  
Press the RED PHONE button  
to return to standby.  
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To copy a number from the  
calls list to the directory  
To delete a number in the  
calls list  
Press the button beneath the  
in the display to enter the  
calls list, or press the INT, SET  
and 2 buttons.  
Press the button beneath the  
in the display to enter the  
calls list, or press the INT, SET  
and 2 buttons.  
Scroll to the number you wish  
to copy.  
Scroll to the number you  
require.  
–
––  
–
Press the MORE OPTIONS  
button.  
Press the MORE OPTIONS  
button.  
–
––  
–
Press the DOWN button to  
Press the DOWN button to  
highlight Copy to Dir.  
highlight Delete Number.  
OK  
Press the OK button.  
Press the OK button.  
OK  
KEYPAD  
Enter a name for the number  
(see page 16).  
You hear a confirmation beep  
and the display returns to the  
calls list.  
–
––  
–
Press the MORE OPTIONS  
button.  
Press the RED PHONE button  
to return to standby.  
Save Entryis highlighted.  
Press the OK button to confirm.  
You will hear a confirmation  
beep.  
OK  
Press the RED PHONE button  
to return to standby.  
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To delete the whole calls list  
All entries are deleted.  
INT Press the INT button.  
Press the SET button.  
SET  
D3EF  
Press the 3 button.  
#
Press the button.  
#
OK  
Press the OK button.  
KEYPAD  
Enter the base PIN number  
(original setting 0000).  
OK  
Press the OK button.  
Press the 1 button.  
1
Press the OK button. You will  
OK  
hear a confirmation beep.  
Press the RED PHONE button  
to return to standby.  
If you are using a Classic  
handset (or an Additional  
handset) please refer to that  
user guide for Caller Display  
information.  
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Telephone Security  
Your Diverse 3010 Executive gives you a variety of ways  
to prevent unauthorised use of the phone or handset.  
Base station and  
handset PIN  
To change the Diverse 3010  
Executive base station PIN  
code  
As a digital phone system, your Diverse  
3010 Executive provides excellent  
security against others ‘listening in’ to  
your calls. You can also prevent  
unauthorised use of the handset(s).  
To do this you need to know the PIN  
numbers.  
This protects your settings and  
helps prevent unauthorised  
handsets using your system.  
The original setting for the  
Base station PIN code is 0000.  
You can change this to any  
4-digit number.  
Note  
For extra security we recommend you  
change your base station and handset  
PIN numbers.  
INT  
Press the INT button.  
Press the SET button.  
SET  
0
Press the 0 button then press  
the 7 button.  
PQRS  
7
The standard setting for both the base  
station PIN and handset PIN is 0000.  
If you do not wish to change either, you  
can use this number for all code and  
PIN related functions. Please be aware  
that anyone with access to the base  
station PIN (and this user guide) has  
the potential to change system settings.  
Press the OK button.  
OK  
KEYPAD Enter the current base station  
PIN (original setting 0000).  
OK  
Press the OK button.  
KEYPAD  
KEYPAD  
Enter the new four digit code.  
Enter the new code again.  
If you change your handset PIN, keep a  
record of the new number in the box  
provided at the front of this user guide.  
Press the OK button to confirm.  
You hear a confirmation beep.  
The new code is stored.  
OK  
Press the RED PHONE button  
to return to standby.  
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To change the handset PIN  
(personal identification  
number)  
Note  
You can press the RED PHONE button  
at any time during these steps to quit  
the procedure.  
The PIN on your handset  
protects functions and settings  
from unauthorised access.  
To switch the telephone  
handset lock on and off  
A handset PIN is necessary in  
order to:  
– reset the memory  
– reset to the original settings.  
You can prevent an individual  
handset from being used to  
make all calls except for 999  
emergency services.  
Handset power must be  
switched to ON.  
You can still receive incoming  
calls. When the phone rings,  
press the GREEN PHONE  
button as normal.  
Press the MENU button.  
Settingsis highlighted.  
OK  
Press the OK button.  
To switch on:  
Press the DOWN arrow to  
highlight Security.  
Press the MENU button.  
Settingsis highlighted.  
Press the OK button.  
OK  
Enter the current PIN number  
(original setting 0000).  
KEYPAD  
Press the OK button.  
OK  
Press the DOWN arrow to  
highlight Security.  
Press the OK button.  
OK  
Change PINis highlighted.  
Press the OK button.  
OK  
Press the OK button.  
OK  
Enter the current handset PIN  
KEYPAD  
number (original setting 0000).  
KEYPAD  
Enter your new PIN number.  
Press the OK button.  
OK  
Press the OK button.  
OK  
Press the DOWN arrow to  
highlight Handset Lock.  
KEYPAD  
Re-enter your new PIN number.  
Press the OK button. You hear  
a confirmation beep and the  
new PIN is stored.  
OK  
Press the OK button. You hear  
OK  
a confirmation beep and a  
ߛ
appears next to Handset Lock.  
Press the RED PHONE button  
to return to standby.  
Press the RED PHONE button  
to return to standby.  
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Display shows:  
Press the 3 button. Handset  
Restriction set.  
D3EF  
Handset Locked  
Hset Restriction  
OFF  
30  
➜
OK  
To switch off:  
Press the 0 button.  
0
Press the OFF button.  
OFF  
Press the OK button.  
OK  
KEYPAD  
Enter the current PIN number  
(original setting 0000).  
Enter the base station PIN  
(original setting 0000).  
KEYPAD  
Press the OK button.  
OK  
Press the OK button. Display  
shows the numbers of all  
handsets registered to the base  
station (e.g. 1-6).  
The 
ߛ
 disappears from  
Handset Lock.  
OK  
Press the RED PHONE button  
to return to standby.  
Enter the number of the  
KEYPAD  
handset you want to disable.  
To switch external dialling off  
and on  
Press the 0 button to stop the  
handset from making external  
calls.  
0
Or  
You can prevent any registered  
handset from making external  
calls. The handset can still be  
used for:  
Press the 2 button to allow the  
handset to make external calls  
again.  
A2BC  
– making internal call  
Press the OK button to confirm  
the setting.  
OK  
– receiving external calls  
– dialling 999  
emergency services number  
Press the RED PHONE button  
to return to standby.  
– dialling ‘additional emergency’  
numbers which have been  
stored (see Emergency  
Numbers).  
INT  
Press the INT button.  
SET Press the SET button.  
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Display shows:  
Emergency numbers  
EMERGENCY NOS.  
_
➜
Storing your own additional  
emergency numbers  
_
_
02 1  
OK  
Before call barring has been set, you  
can add up to four additional emergency  
numbers, each up to 16 digits long.  
For example, the doctor’s number, your  
partner’s mobile phone or other family  
number. You can do this from any  
Blank or previously  
stored number.  
Memory location  
(1-4).  
Function number  
entered previously.  
handset registered to the base station.  
Emergency services (999) and  
additional emergency numbers can be  
dialled even if the telephone is locked.  
(N.B.: This does not apply if connected  
to a switchboard and call barring is set.)  
Press the UP/DOWN arrows  
if necessary to scroll to the  
location you want (ie. 1-4).  
OK  
Press the OK button.  
Enter the additional emergency  
number you want.  
KEYPAD  
➜
To store, change and delete  
additional emergency  
numbers  
Press the DELETE button to  
delete digits.  
OK  
Press the OK button to confirm.  
Press the RED PHONE button  
to return to standby.  
INT  
Press the INT button.  
SET Press the SET button.  
My additional emergency  
numbers are  
0
Press the 0 button then press  
A2BC  
the 2 button.  
1
2
3
4
OK  
Press the OK button.  
KEYPAD  
Enter the base station PIN  
(original setting 0000).  
Press the OK button.  
OK  
999 and additional emergency  
services numbers are not  
affected by any call barring  
setting. You will still be able to  
dial them.  
(N.B.: This does not apply if  
connected to a switchboard and  
call barring is set.)  
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To dial your additional  
emergency numbers  
Note  
From switchboards you can dial:  
– The access code (eg 9) followed by  
112 or R 112.  
Press the GREEN PHONE  
button to obtain dial tone.  
WARNING  
KEYPAD  
Dial the additional emergency  
number.  
You cannot dial 9 999 or R 999 from  
behind a switchboard when call barring  
is set.  
Call barring and  
Call enabling  
Directory for barred/enabled  
numbers  
You can bar specific numbers, e.g. all  
international calls by barring the  
international dial code 00.  
To: Bar numbers.  
Enable handsets to call only  
specified numbers.  
Create a memory list.  
Enabling  
You can also specifically set a handset  
so that it can only dial certain numbers.  
INT Press the INT button.  
Press the SET button.  
SET  
Call barring affects all handsets  
registered to the base station.  
0
Press the 0 button then press  
the 1 button.  
1
If a barred number is dialled, the phone  
hangs up automatically and the barred  
number is displayed.  
Press the OK button.  
OK  
KEYPAD  
Enter the base station PIN  
(original setting 0000).  
You can store up to five numbers as  
either barred or specifically enabled  
phone numbers. These can be pre-fix  
numbers, eg 00 for all international  
calls. Incoming calls are not affected.  
Press the OK button. Display  
shows the first location.  
OK  
CallRestriction  
_
_
_
01 1  
Note  
Emergency Services 999 calls can be  
made at all times.  
Blank (or previously  
stored numbers.  
Memory location  
(1-5).  
Function number  
entered previously.  
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Press the UP/DOWN buttons  
if necessary to scroll to the  
location you want 1-5.  
To switch call barring/call  
enabling on and off  
Press the OK button.  
OK  
Once you have set the numbers  
you want, you can then switch  
call barring/ enabling on or off  
at any time (see below). You  
can do this from any handset  
registered to the base station.  
Enter the number you want to  
bar, enable or change. Press the  
DELETE button to delete digits.  
➜
Press the OK button to confirm.  
OK  
Press the RED PHONE button  
to return to standby.  
INT  
Press the INT button.  
SET  
Press the SET button.  
Note  
0
Press the 0 button twice.  
The barred or enabled numbers must  
be switched on before you can use this.  
Base Lock Set  
00  
➜
OK  
OK  
Press the OK button.  
KEYPAD  
Enter the base station PIN  
(original setting 0000).  
OK  
Press the OK button.  
Press 1 to bar the numbers  
you have stored.  
1
D3EF  
Press 3 to enable handsets to  
dial only the numbers stored  
Press 0 to switch call barring/  
call enabling off.  
0
OK  
Press the OK button to confirm.  
Press the RED PHONE button  
to return to standby.  
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Additional features  
Change PIN Lets you change the  
handset PIN number used to access a  
range of features. See pages 27-28.  
Handset settings quick  
guide  
The handset settings menu allows you  
to change:  
Language A range of seven languages  
is available for the display on the  
handset.  
• Ringer volume The handset ringer  
has 5 volume settings.  
Room monitor This sets the level at  
which the handset will pick up sounds  
and initiate a call. It is only enabled when  
room monitor function is switched on.  
• Ringer melody The handset ringer  
has a choice of 10 melodies.  
Beeps  
Default reset This returns a handset to  
You can switch specific beeps on or off.  
When off this saves battery energy but  
may deprive you of information you need  
while using your phone.  
its original settings.  
Handset volume You can set the  
handset volume to three different levels  
low, medium and high.  
• Key beep Each time you press a  
button, the action is confirmed by a  
beep. The original setting is ON.  
Handsfree volume You can set the  
handsfree volume to five different  
levels, 1 through to 5.  
• Battery warning beep Tells you  
when the battery needs charging.  
The original setting is ON.  
• Confirmation beep Confirms that you  
have followed a set of instructions  
correctly. The original setting is ON.  
Beep  
An incoming call can be signalled by a  
short beep instead of the usual ring.  
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Quick Reference  
Handset Display  
Follow these easy steps to change your handset settings.  
During a call:  
Press  
Main Menu  
Menu during a call  
Settings  
Volume  
Base Settings  
Base User Option  
Hset User Option  
Room Monitor Set  
Service Set Up  
Internal Call  
Network Access  
Base User Option  
Hset User Option  
Switch to Tone  
Service Set Up  
OK  
Settings  
Sound Settings  
Security  
OK  
Auto Talk  
Activate the main menu  
Language  
Default Reset  
Scroll through the menus, directory  
Confirm function/input  
OK  
Audio  
Ringer Volume  
Ringer Melody  
Beep  
–
––  
Activate More Options menu  
Cancel/end functions  
–
–
Handset Volume  
Handsfree Vol.  
Key Beeps  
/
–
–
Batt. Low Beep  
Confirm. Beeps  
N.B.: Not all of these functions are available on the  
Diverse 3010 Executive.  
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Press a button between 0-9 to  
set the new level. The new  
melody is played.  
Base station settings  
0-9  
To adjust the ringer volume in  
the base station  
Press the OK button to confirm  
the setting.  
OK  
Press the RED PHONE button  
to return to standby.  
There are seven levels: 0 = off,  
6 = high. (Default setting is 6.)  
Press the INT button.  
INT  
To switch music on hold on  
or off  
Press the SET button  
SET  
0
Press the 0 button.  
J5KL  
Press the 5 button.  
When you have a caller on  
hold you can choose to let that  
person listen to music while  
they are waiting for you to  
return to them.  
Press the OK button. Display  
shows the volume level set.  
Ringer sounds a sample level.  
OK  
Press a button between 0 (OFF)  
and 6 to set the new level.  
0-6  
INT Press the INT button.  
Display shows the new level.  
SET Press the SET button.  
GHI  
Press the OK button to confirm  
the setting.  
OK  
Press the 4 button.  
Press the 3 button.  
Press the OK button.  
4
D3EF  
Press the RED PHONE button  
to return to standby.  
OK  
KEYPAD  
Enter the base station PIN  
(original setting 0000).  
To adjust the melody of the  
base station ringer  
OK  
Press the OK button.  
Press the 1 button to switch  
the music ON.  
1
There are 10 melodies.  
(Default setting is 1.)  
Or  
Press the INT button.  
Press the 0 button to switch  
the music OFF.  
INT  
0
SET Press the SET button  
Press the OK button to confirm  
the setting.  
OK  
0
Press the 0 button.  
M6NO  
Press the 6 button.  
Press the RED PHONE button  
to return to standby.  
Press the OK button. The  
current set melody is played.  
OK  
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De-activating open listening:  
Open listening at the  
handset  
Press the LSTN.OFF button.  
The external connection is not  
affected.  
LSTN.OFF  
To enable another handset to  
‘listen in’ on your conversation  
Using the Room Monitor  
If you want another person to  
hear your call, you can let them  
listen in on another handset  
registered to the same base  
station.  
If you have at least two handsets  
registered to your base station, you can  
leave one handset in a room in order to  
monitor the noise level.  
The handset you leave in the room is  
noise activated and you can adjust its  
level of sensitivity to the noise. If the  
noise reaches the level you have set,  
the monitoring handset will call your  
handset so you can hear what’s going  
on. When you hang up your handset,  
the handset in the room will continue  
monitoring the noise.  
During a call with an external  
user:  
Press the INT button. The call  
is placed on hold.  
INT  
KEYPAD  
Enter the call number of the  
other handset e.g. 2 – the  
otherhandset rings, the other  
internal user press the GREEN  
PHONE button.  
To set the room monitor  
Press the LSTN.ON button. You  
LSTN.ON  
are reconnected to the external  
user. The other internal user  
can hear the conversation.  
Press the MENU button.  
Press the DOWN arrow to  
Note  
highlight Room Monitor Set.  
When in Open Listening the extra  
handsets can only hear the external  
caller.  
OK  
Press the OK button.  
Press the DOWN arrow to  
highlight Room Monitor No.  
OK  
Press the OK button.  
Note  
Enter the 1-6 number of the  
handset to be called.  
1-6  
The internal user can elect to  
terminate open listening by pressing  
the RED PHONE button.  
Press the OK button. You can  
now place the handset in the  
room you want to monitor.  
OK  
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To adjust the sensitivity of  
the room monitor  
To switch the room monitor  
function on  
There are three levels.  
1 = most sensitive 3 = least  
sensitive.  
Before switching the monitor  
on, you must first set the  
number of the handset to be  
called. See ‘To set the room  
monitor’.  
Press the MENU button.  
Press the DOWN arrow to  
highlight Set Level.  
Press the MENU button.  
Press the DOWN arrow to  
highlight Room Monitor Set.  
Press the OK button.  
OK  
Press the LEFT or RIGHT  
arrows to select the level you  
want.  
OK  
Press the OK button.  
Highlight Room Monitoring.  
Press the OK button.  
Press the OK button, a 
ߛ
 
OK  
OK  
appears next to Room  
Monitoringto show that it is on.  
Press the RED PHONE button  
to return to standby.  
Press the RED PHONE button  
to return to standby. The display  
shows Room Mon.Active Call  
to Int(e.g.) 3  
.
To switch the room monitor  
function off  
Press the OFF button to turn  
OFF  
the Room Monitor off.  
Note  
When the Room Monitor is switched  
on, the handset will not ring. Incoming  
calls are displayed on the handset’s  
screen.  
All beeps should be switched off before  
using the Room Monitor, see pages  
33-34.  
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To reset your Diverse 3010  
Executive base station to the  
original settings  
To reset the handset to its  
original settings  
Press the MENU button.  
Press the INT button.  
INT  
Settingsis highlighted.  
SET Press the SET button.  
OK  
Press the OK button.  
D3EF  
Press the 3 button then press  
Press the DOWN arrow to  
highlight Default Reset.  
the buttons.  
#
#
OK  
OK  
Press the OK button.  
Press the OK button.  
Enter the base station PIN  
(original setting 0000).  
Enter your current PIN  
KEYPAD  
KEYPAD  
number (original setting 0000).  
Press the OK button.  
Press the OK button. You hear  
OK  
OK  
a confirmation tone.  
0
Press the 0 button.  
Press the RED PHONE button  
to return to standby.  
Press the OK button to confirm.  
OK  
Press the RED PHONE button  
to return to standby.  
This will reset:  
– Handset earpiece volume to  
– Auto talk to  
– Button beeps to  
– Battery warning beep to  
– Confirmation beep to  
– Base station on-screen  
display to  
2.  
ON.  
ON.  
ON.  
ON.  
This will reset:  
Base volume  
5
1
Base melody  
Switch base lock,  
and disable/enable  
call numbers  
OFF.  
5.  
1.  
OFF.  
– Handset volume to  
– Ringer melody  
Number for  
disabling/enabling  
DELETED  
– Ring priority  
OFF.  
Stored emergency  
numbers  
It will delete:  
– Numbers in the redial memory.  
DELETED  
DTMF  
It will not delete:  
Dialling mode  
– Numbers in the Directory or  
Extra Directory.  
Pause after picking up  
line/dial-out code  
3 seconds  
It will also delete the  
caller display list.  
This will NOT reset:  
– The handset PIN.  
– Registration to the base station.  
This will NOT reset:  
– The base station PIN.  
– Handset registration settings.  
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KEYPAD  
Enter the base station PIN  
(original setting 0000).  
Call allocation  
If you have registered additional  
handsets with your Diverse 3010  
Executive base station you can specify  
the way you wish the phones to ring.  
Press the OK button.  
OK  
Enter the number of handset  
you want to ring first, e.g. 1-6  
Press the OK button to  
confirm.  
OK  
Group ringing  
Your Diverse 3010 Executive will ring  
all handsets registered to its base  
whenever there is an incoming call.  
This is called group ringing.  
Press the RED PHONE button  
to return to standby.  
Note  
Ring priority  
If a handset is selected for ring priority  
which is not actually registered then  
group ringing prevails.  
Your Diverse 3010 Executive can be set  
so that an incoming call will ring first at  
a preferred handset. If there is no  
answer, the call will revert to all other  
handsets. This is called ring priority.  
To change between ring  
priority and group ringing  
Your Diverse 3010 Executive is preset  
for group ringing.  
Press the INT button.  
INT  
To set which handset will  
receive ring priority  
Press the SET button.  
SET  
D3EF  
A2BC  
Press the 3 button then press  
the 2 button.  
Once you have set your  
Diverse 3010 Executive to ring  
priority, you can select the  
handset you want to ring first.  
Press the OK button.  
OK  
KEYPAD  
Enter the base station PIN  
(original setting 0000).  
The handset registered with  
the base station as 1, is  
automatically the priority  
handset and will ring first  
unless you specify another  
handset.  
OK  
Press the OK button.  
Press the 1 button to set group  
ringing.  
1
Or  
A2BC  
Press the 2 button to set ring  
priority.  
INT  
Press the INT button.  
SET  
Press the SET button.  
OK  
Press the OK button to confirm.  
D3EF  
Press the 3 button twice.  
Press the RED PHONE button  
OK  
Press the OK button.  
to return to standby.  
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To set the number of rings on  
ring priority  
To change the language of  
the display  
You can specify the number of  
rings your selected handset  
can have before an incoming  
call reverts to all available  
handsets.  
You can have the display in  
English, French, German,  
Italian, Spanish, Portuguese or  
Dutch. The default setting is  
English.  
INT Press the INT button.  
Press the MENU button.  
Settingsis highlighted.  
Press the OK button.  
Press the SET button.  
SET  
D3EF  
Press the 3 button then press  
the 4 button.  
GHI  
OK  
4
Press the DOWN button to  
Press the OK button.  
display Language.  
OK  
KEYPAD  
Enter the base station PIN  
Press the OK button.  
(original setting 0000).  
OK  
Press the UP or DOWN button  
Press the OK button.  
to highlight the language you  
require.  
OK  
Press a number button  
2-9  
between 2-9 to set the number  
Press the OK button to  
of rings you want.  
confirm.  
OK  
Press the OK button to  
Press the RED PHONE button  
OK  
confirm.  
to return to standby.  
Press the RED PHONE button  
to return to standby.  
If you accidentally set the  
wrong language  
Press the RED PHONE button  
to return to standby.  
Press the MENU button again.  
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Diverse 3010 Executive – Edition 4 – 22 November ’00 - 3509  
Press the UP and DOWN  
arrows until one of these  
words are highlighted:  
– Einstellingen  
– Reglages  
– Impostazion  
– Ajuste  
– Instellingen  
– Programgôes  
Press OK.  
OK  
Press the UP and DOWN  
arrows until one of the  
following words appear  
highlighted.  
– Sprache  
– Langue  
– Lingua  
– Idioma  
– Taal  
Press OK.  
Press the UP and DOWN  
arrows until one of the  
following words appear  
highlighted.  
OK  
– Deutsch  
– English  
– Français  
– Italiano  
– Espanól  
– Portugues  
– Nederlands  
Highlight ENGLISH.  
OK  
Press OK. The display should  
now be back in English.  
Press the RED PHONE  
button to return to standby.  
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Registering a new Diverse  
3000 handset with the  
base station  
Don’t forget that your Diverse 3010  
Executive handset is already registered.  
Press the DOWN arrow to  
highlight Register.  
Up to six handsets can be registered  
and operated from the Diverse 3010  
Executive base station. The system  
allows you to make internal intercom  
calls between two handsets while a third  
is making an external call.  
Press the OK button.  
OK  
PIN  
Enter the base station PIN  
number (original setting 0000).  
Press the OK button. Display  
shows Regstr.Procedure Base  
(e.g.) 2(flashes).  
OK  
Each additional handset you purchase  
must be registered at the base station.  
Note  
The example below shows how to register  
a Diverse 3000 Executive or 3010 Micro  
handset to the Diverse 3010 Executive  
base. For registering Diverse 3000 Classic  
handsets refer to the relevant user guide.  
You now have up to 1 minute to  
register the handset, during which  
the beeps will continue.  
At the base station:  
Press and hold down the PAGE  
button (for about 10 seconds)  
until you hear a tone.  
To register your Diverse 3000  
handset to a base station  
The handset will display the  
available handset numbers e.g.  
Press the MENU button.  
2
,
3
,
4
,
5
,
6
.
Press the DOWN arrow to  
NB. There is a small delay before  
these numbers are displayed  
on the screen.  
highlight Base Settings.  
Press the OK button.  
OK  
Press the DOWN arrow to  
highlight the base you wish to  
register to.  
KEYPAD Select and enter one of these  
numbers. This is now the  
handset’s internal number and  
is registered with the base  
Press the MORE OPTIONS  
–
––  
–
button.  
station, e.g. Base 2stops flashing.  
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To de-register a handset  
A de-registered handset cannot  
be used to make calls at this  
base station, e.g. to protect  
against unauthorised use.  
INT  
Press the INT button.  
SET Press the SET button.  
D3EF  
Press the 3 button.  
M6NO  
Press the 6 button.  
Press the OK button. Display  
OK  
shows De-Register Hset.  
KEYPAD Enter the system PIN number  
(original setting 0000). Display  
shows all registered handsets.  
OK  
Press the OK button.  
Press the number of the  
KEYPAD  
handset you wish to delete.  
Press the OK button to  
OK  
confirm.  
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Using multiple base  
stations and handsets  
It is possible to build your Diverse 3010  
Note  
Executive into a much larger phone  
system with the addition of up to 4 base  
stations.  
The handset display shows you if the  
handset is located within range of a  
registered base station. If the base  
station flashes continuously, it means  
the handset is not within range of a  
registered base station. If the base  
station is not flashing, you are in range.  
When planning to use a handset at more  
than one base station, it is recommended  
that you:  
• Assign a number to each base station,  
from 1 to 4.  
• Number each handset (1 to 6)  
registered at each base station.  
• Register the handsets at base station  
2 (and 3, and 4 if used) in the same  
order as used for base station 1.  
• Activate the display of the base station  
numbers on each handset, as shown  
on the next page.  
Using multiple base  
stations and handsets  
When the handset has been registered  
at two or more base stations (see ‘To  
register a handset’ page 42), you can  
choose between three options:  
Note  
You can use up to six handsets on each  
Diverse base station and up to four base  
stations with your Diverse handset.  
If you move out of range of the displayed  
base station, and within range of  
another base station, your radio link  
will be automatically set up (provided  
your handset has been registered with  
the new base station.)  
The handset supplied with your first  
base station is already registered as  
handset 1 and your first base station is  
base station 1.  
If, however, you move out of range of  
the displayed base station, and within  
range of another base station during a  
call you will lose your call connection.  
Note  
This procedure may vary if you are  
linking to a Diverse 2-Line or Diverse  
ISDN. Please refer to the user guides  
for these base stations for the correct  
procedure.  
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To set the Diverse 3010  
Executive to select the  
To set your handset to fixed  
base selection  
strongest base station signal  
Press the MENU button.  
Once you have registered your  
Diverse 3010 Executive to  
additional base stations, you  
can also set it to log on to the  
strongest base station signal  
automatically.  
Press the DOWN arrow to  
highlight Base Settings.  
Press the OK button.  
OK  
Press the UP or DOWN arrows  
to highlight the base that you  
want to be fixed.  
Press the MENU button.  
–
Press the MORE OPTIONS  
button.  
Press the DOWN arrow to  
highlight Base Settings.  
––  
–
Press the DOWN arrow to  
highlight Select Base.  
Press the OK button.  
OK  
Press the DOWN arrow to  
Press the OK button. A 
ߛ
 
appears next to the base station  
chosen as “fixed”.  
OK  
highlight Best Base.  
OK  
Press the OK button.  
You can also set it to log on to  
only one specific base station –  
this is Fixed Selection.  
Note  
> Indicates that you are registered to  
the base number shown.  
ߛ
 This indicates that this is the fixed  
base station number.  
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To change the base station  
name  
You can rename the preset base  
station names which appear on  
your screen. This lets your  
display permanently show a  
more meaningful name for your  
base station, for example,  
Kitchen, Study, Office.  
Press the MENU button.  
Press the DOWN arrow to  
highlight Base Settings.  
Press the OK button.  
OK  
Scroll to highlight the base that  
you want to rename.  
–
––  
–
Press the MORE OPTIONS  
button.  
Highlight Chnge Base Name.  
Press the OK button.  
OK  
➜
Press the DELETE button until  
the old name has gone.  
KEYPAD  
Enter the new name.  
–
––  
–
Press the MORE OPTIONS  
button.  
Save Entryis highlighted. If you  
do not want to save the changes  
highlight Cancel.  
OK  
Press the OK button,  
a confirmation beep is heard.  
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Using your Diverse  
3010 Executive with  
a switchboard  
connected to compatible switchboards.  
If in doubt please contact your  
switchboard supplier.  
Your Diverse 3010 Executive can be  
Press the OK button.  
OK  
Press the 4 button to set pulse  
dialling with earth recall.  
GHI  
4
OK  
Press the OK button to confirm.  
Setting to Tone or Pulse  
dialling  
Press the RED PHONE button  
to return to standby.  
Your Diverse 3010 Executive is preset  
to TONE dialling – where you hear a  
tone beep each time you dial a number.  
Tone dialling is suitable for all modern  
digital exchanges and switchboards.  
So you will only need to use this if your  
switchboard uses pulse dialling. If you  
cannot make a call with TONE dialling,  
you may need to switch to PULSE dialling.  
To set to TONE dialling with  
earth recall  
Press the INT button.  
INT  
SET  
Press the SET button.  
D3EF  
J5KL  
Press the 3 button then press  
the 5 button.  
To set PULSE dialling with  
earth recall  
OK  
Press the OK button.  
KEYPAD  
Enter the current base station  
PIN (original setting 0000).  
Press the INT button.  
INT  
Press the OK button.  
OK  
SET  
Press the SET button.  
Press the 3 button to set Tone  
with fixed flash time.  
D3EF  
D3EF  
J5KL  
Press the 3 button then press  
the 5 button.  
Press the 1 button to set tone  
dialling with earth recall.  
1
Press the OK button.  
OK  
Press the OK button to confirm.  
OK  
KEYPAD  
Enter the current base station  
PIN (original setting 0000).  
Press the RED PHONE button  
to return to standby.  
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To set TONE dialling with  
time break recall  
To insert an access code  
This means the access code  
will be automatically dialled  
before any number stored in  
the Caller Display calls list.  
INT  
Press the INT button.  
SET  
Press the SET button.  
D3EF  
J5KL  
Press the 3 button then press  
the 5 button.  
INT  
Press the INT button.  
SET  
Press the SET button.  
OK  
Press the OK button.  
GHI  
4
Press the 4 button then press  
the 0 button.  
KEYPAD  
Enter the current base station  
PIN (original setting 0000).  
0
OK  
Press the OK button.  
OK  
Press the OK button.  
KEYPAD  
Enter the base station PIN  
(original setting 0000).  
Press the 2 button to set tone  
dialling with time break recall.  
A2BC  
OK  
Press the OK button.  
OK  
Press the OK button.  
KEYPAD  
Enter the access code for your  
switchboard (this can be up to  
3 digits).  
Press the RED PHONE button  
to return to standby.  
OK  
Press the OK button to confirm.  
Note  
Press the RED PHONE button  
to return to standby.  
It is possible to set TONE with  
adjustable TBR, however, this is not  
recommended for the UK network.  
Note  
• You can store RCL, , and as  
well as the digit keys 0-9.  
✱
#
WARNING  
• You may find it useful to enter 144  
(for BT Chargecard access) as one  
of the access codes, together with  
an access pause of six seconds – see  
‘Setting the access pause’ on the  
next page.  
If Call barring is set you can only dial:  
9 112 or R 112 in an emergency and  
not 9 999 or R 999. See page 31.  
If Call barring is set you can only dial  
9 112, R112 or R999 in an  
emergency. Not 9 999. See page 31.  
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Diverse 3010 Executive – Edition 4 – 22 November ’00 - 3509  
To set the access pause  
You can change the length of  
an inserted pause before the  
dial tone commences. The  
standard setting is for a three  
second pause.  
Press the INT button.  
INT  
Press the SET button.  
SET  
GHI  
4
Press the 4 button then press  
the 1 button.  
1
OK  
Press the OK button.  
KEYPAD  
Enter the base station PIN  
(original setting 0000).  
Press the OK button.  
OK  
Enter the length of pause  
required by your switchboard:  
1 for 1 second.  
1
A2BC  
D3EF  
2 for 2 seconds.  
3 for 3 seconds.  
GHI  
4
4 for 6 seconds.  
Press the OK button to confirm.  
OK  
Press the RED PHONE button  
to return to standby.  
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Diverse 3010 Executive – Edition 4 – 22 November ’00 - 3509  
General information  
Within the 12-month guarantee  
period:  
Guarantee  
Your Diverse 3010 Executive is  
guaranteed for a period of 12 months  
from the date of purchase.  
If you experience difficulty using the  
product, prior to returning your  
product, please read the Help section  
beginning on page 57, or contact the  
Diverse Helpline on 08457 908070 for  
assistance.  
Subject to the terms listed below the  
guarantee will provide for the repair of,  
or at BT’s or its agent’s discretion the  
option to replace the Diverse 3010  
Executive, or any component thereof,  
(other than batteries), which is identified  
as faulty or below standard, or as a result  
of inferior workmanship or materials.  
Products over 28 days old from the date  
of purchase may be replaced with a  
refurbished product.  
In the unlikely event of a defect  
occuring, please follow the Helpline’s  
instructions for replacement or repair.  
Outside the 12-month guarantee  
period:  
If your product needs repair after the  
guarantee period has ended, the repair  
must meet the approval requirements  
for connection to the telephone network.  
We recommend that you call the  
The conditions of this guarantee are:  
• The guarantee shall only apply to  
defects that occur within the 12  
month guarantee period.  
Helpline on 08457 908070 and ask for  
details of our recommended repair agents.  
• Proof of purchase is provided.  
• The equipment is returned to point  
of purchase.  
• This guarantee does not cover any  
faults or defects caused by accidents,  
misuse, fair wear and tear, neglect,  
tampering with the equipment, or any  
attempt at adjustment or repair other  
than through approved agents.  
• This guarantee does not affect your  
statutory rights.  
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Diverse 3010 Executive – Edition 4 – 22 November ’00 - 3509  
Switchboard external line  
Technical information  
access code  
How many telephones can you have?  
When you connect your telephone to  
a switchboard, you can set the  
All items of telephone equipment have  
a Ringer Equivalence Number (REN),  
which is used to calculate the number of  
items that may be connected to any one  
telephone line. The Diverse 3010  
Executive has a REN of 1. Any other  
instrument provided by BT may be  
assumed to have a REN of 1 unless stated  
otherwise. A total REN of 4 is allowed.  
(For example: if Diverse 3010 Executive  
is used in conjunction with three  
switchboard’s external line access code  
so that when you make an external call  
using the handset directory or redial list  
the code is automatically dialled before  
the number. See main user guide for  
details, page 54.  
extension telephones, each with a REN  
of 1, the total REN is 4.)  
Only use approved power supply item  
code: C39 280-Z4-C174/..-C67.  
Only use approved battery pack item  
code: V30145-K1310-X143.  
RTTE  
This product is intended for use within  
the UK for connection to the public  
telephone network and compatible  
switchboards.  
This equipment complies with the  
essential requirements for the Radio  
Equipment and Telecommunications  
Terminal Equipment Directive  
(1999/5/EC).  
Switchboard compatibility  
Generally this telephone may be  
connected to switchboards which support  
tone signalling and timed break recall.  
In the event of any difficulties please  
consult your switchboard service provider.  
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Diverse 3010 Executive – Edition 4 – 22 November ’00 - 3509  
Help  
Your Diverse 3010 Executive has been  
designed to be easy to use. If you  
should experience a problem, please  
check the following points.  
Note  
Fully charged batteries do not  
indicate full power when put into  
a handset  
When you replace handset batteries  
with ones that have been fully charged,  
the battery indicator will not show full  
until the next charge cycle has been  
completed. Charge the handset until  
the batteries register full again. From  
then on the display will be correct.  
Emergency calls  
The emergency services can be  
contacted in the UK by dialling 999,  
or 112 in any country that is a  
member of the European Community.  
Note  
Replacing handset batteries  
After a time, you may find that the  
handset batteries are running out of  
charge more quickly. This is a standard  
sign of wear and the batteries will need  
replacing.  
If your Diverse 3010 Executive is  
connected to a switchboard, you may  
have to dial an access number before  
999 or 112 to contact the emergency  
services. Some switchboards cannot  
dial out during a power failure.  
Note  
N.B.: 9 999 cannot be dialled from  
behind a switchboard when call barring  
has been set.  
Use only AA size, approved rechargeable  
batteries in the handset. Any other types  
may cause irreparable damage. Never  
use conventional alkaline batteries.  
For a list of approved batteries, see  
page 5. Batteries are available from  
the Diverse Helpline on 08457 908070  
or your local BT shop.  
Battery performance  
After charging your Diverse 3010  
Executive for the first time, subsequent  
charging time for the handset batteries  
is approximately 4-5 hours. Batteries  
and case may become warm during  
charging. This is normal and not  
dangerous.  
Do not immerse batteries in water or  
throw them into fire, or dispose of  
them with ordinary domestic refuse.  
To charge the batteries place the  
handset on its base station.  
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Diverse 3010 Executive – Edition 4 – 22 November ’00 - 3509  
BT accepts no responsibility for  
damage caused to your Diverse 3010  
Executive handset by the use of  
non-approved batteries.  
The base station or handset does  
not ring  
The ringer volume may be set too low,  
or switched off at the base station. To  
adjust the ringer volume at the handset  
or base station, see pages 33-34 or 35  
respectively.  
No display appears  
Is the handset switched on?  
The battery may be flat or dead.  
Recharge or replace the battery.  
Is the telephone line cord connected  
correctly? See pages 6 and 9.  
No dial tone  
Can’t get through, even though a  
dialling tone can be heard  
Is the telephone line cord plugged into  
the phone socket and the base station?  
You may be set to the wrong signalling  
method. To change between TONE and  
PULSE dialling, see ‘Using your Diverse  
3010 Executive with a switchboard’,  
page 47.  
If other handsets are registered on the  
base, the outside line may already be in  
use. Wait until the call is finished and  
try again.  
The handset display shows the  
words Search baseor you cannot  
link up with the base station  
Is the handset registered with the base  
station? To register the handset, see  
page 42. Is the power cable connected at  
the base and the power switched on at  
the wall socket?  
Handset beeps  
Are the handset batteries low? You will  
hear a beep every 30 seconds.  
If the handset display is flashing?  
You will hear four short beeps when you  
press the PHONE button. Check you  
are still in range of your base station.  
Buzzing noise on my  
If you press the PHONE button whilst  
the base station is flashing, you will  
hear four short beeps from the handset.  
Radio/TV/Answering Machine/PC  
Diverse is too close and is causing  
interference. Move it further away.  
Note  
If you go out of range of a base station  
for a long time while your handset is  
switched ON, it may take more than  
20 minutes to ‘find’ the base station  
again when you come back within  
range. However, by simply switching  
the handset OFF for a moment, and  
then ON again, it will find the base  
station within a few seconds.  
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When connected to a  
switchboard  
You can’t get a connection or you  
get the wrong connection after  
speed dialling  
Check you have selected the correct  
dialling mode. See page 47.  
Have you entered a pause after the  
access code? See page 49.  
Note  
If you are still experiencing difficulty,  
please call the Diverse Helpline on  
08457 908070.  
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Diverse 3010 Executive – Edition 4 – 22 November ’00 - 3509  
Index  
Call allocation  
change  
39  
39  
39  
39  
39  
Adaptor  
Additional features  
Approval  
At a glance  
Autotalk  
6
33-41  
54  
group ringing  
ring priority  
set  
1
11, 34  
Call barring  
31-32  
31-32  
Base station  
change name  
change PIN  
fixed base selection  
melody  
music on hold on/off  
reset  
ringer volume  
set strongest signal  
46  
27  
45  
35  
35  
38  
35  
45  
Call enabling  
Call timer  
11  
Call waiting  
Caller display  
15, 22-26  
11, 22-26  
Calls list  
copy  
25  
25  
26  
24  
24  
24  
23  
delete a number  
delete whole calls list  
dial  
enter  
set  
Batteries  
approved  
charging  
installing  
low warning  
performance  
replacing  
5
7
7
view  
8
Cleaning  
Copy  
directory entry from  
5
7, 51  
7, 51  
Beeps  
33  
7
one handset to another  
directory from one handset  
to another  
number from calls list to  
directory  
18  
19  
25  
Belt Clip  
Building up a phone system  
4
Call  
end  
11  
12  
14  
14  
11  
11  
13  
12  
15  
redial number to the directory 21  
handsfree  
hold  
internal  
make  
receive  
redial  
secrecy  
transfer  
Delete  
additional emergency numbers 30  
all names and number in the  
directory  
entry in the directory  
number in calls list  
redial number  
20  
19  
25  
13  
26  
whole calls list  
55  
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Diverse 3010 Executive – Edition 4 – 22 November ’00 - 3509  
De-register handset  
Directory  
add a name and number  
43  
Helpline  
9
14  
14  
Hold a call  
16  
31  
17  
20  
18  
19  
21  
17  
20  
19  
17  
16  
17  
20  
18  
Internal intercom call  
barred/enabled numbers  
change an entry  
check memory  
copy an entry  
copy directory  
copy redial number to  
delete a character  
delete all names and numbers  
delete an entry  
dial stored number  
entering names and numbers  
insert characters  
Keypad  
lock  
10  
10  
unlock  
Language  
40-41  
35  
Melody  
Multiple base stations and handsets 44  
Music on hold on/off  
35  
40  
Number of rings  
On/Off  
insert a pause  
view an entry  
call barring/call enabling  
handset  
handset lock  
music on hold  
room monitor  
32  
10  
28  
35  
37  
Emergency numbers  
change additional numbers  
delete additional numbers  
dialling  
30  
30  
30  
30  
Open listening  
36  
36  
storing additional numbers  
another handset ‘listening in’  
Extension number  
13  
50  
Paging  
find a handset’s extension  
number  
page handset from the base  
station  
Guarantee  
13  
Handset  
de-register  
43  
34  
10  
28  
40  
14  
14  
display quick reference  
keypad lock/unlock  
lock on/off  
number of rings  
on/off  
PIN  
registering  
reset  
receive a paged call  
Phone socket  
Phone system  
Power cable  
9
4
10  
6
27-28  
43  
Protective film  
Quick call transfer  
Receiving calls  
9
38  
33  
15  
11  
settings quick guide  
Handsfree talking  
make a call  
12  
12  
Redial  
copy redial number to  
the directory  
Help  
51-54  
21  
56  
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Diverse 3010 Executive – Edition 4 – 22 November ’00 - 3509  
delete  
last number  
memory  
13  
Volume  
base station ringer  
handset ringer  
13  
21  
13  
35  
33-34  
one of last five numbers  
Registering  
42  
REN (Ringer Equivalence Number) 50  
Reset  
base station to original settings 38  
handset to original settings  
Returning your  
Diverse 3010 Executive  
Room monitor  
38  
50  
adjust sensitivity  
on/off  
set  
37  
37  
36  
Safety information  
5
Secrecy  
12  
Security  
base station PIN  
call barring  
27  
31  
call enabling  
31  
emergency numbers  
external dialling on/off  
handset lock on/off  
handset PIN  
30  
29  
28  
27-28  
Setting up  
6
Switchboard use  
access code  
47-49  
48  
access pause  
49  
dialling emergency numbers  
pulse dialling  
48  
47  
tone dialling  
47-48  
Technical information  
Telephone line cord  
Transfer call  
50  
6, 9  
15  
Unlock keypad  
10  
57  
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Diverse 3010 Executive – Edition 4 – 22 November ’00 - 3509  
Offices worldwide  
The Telecommunications services described in this publication  
are subject to availability and may be modified from time to time.  
Services and equipment are provided subject to British  
Telecommunications plc’s respective standard conditions of contract.  
Nothing in this publication forms any part of any contract.  
TouchtoneTM is a registered trade mark of  
British Telecommunications plc in the UK.  
© British Telecommunications plc 2001.  
Registered Office: 81 Newgate Street, London EC1A 7AJ.  
Registered in England No. 1800000.  
0682  
Diverse 3010 Executive (11/00) 4  
Designed by The Art & Design Partnership Limited.  
CE compliant to R&TTE Directive  
(1999/5/EC).  
Siemens number: A31008 – G3010 – P002 – 51 – 7610  

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