B B Electronics Computer Hardware Ulinx Extender User Manual

USB Extender

Model UEC100M/4

707 Dayton Road -- P.O. Box 1040 -- Ottawa, IL 61350 USA

Phone (815) 433-5100 -- General Fax (815) 433-5105

Website: www.bb-elec.com

Sales e-mail: [email protected] -- Fax (815) 433-5109

Technical Support e-mail: [email protected] -- Fax (815) 433-5104

European Headquarters

B&B Electronics

Westlink Commercial Park -- Oranmore, Co. Galway, Ireland

Phone +353 91-792444 -- Fax +353 91-792445

Website: www.bb-europe.com

Sales e-mail: [email protected]

Technical Support e-mail: [email protected]

B&B Electronics Mfg. Co. Inc. -- June 2005

Manual Documentation Number: UEC100M/4-2305

B&B Electronics Mfg Co Inc – 707 Dayton Rd - PO Box 1040 - Ottawa IL 61350 - Ph 815-433-5100 - Fax 815-433-5104 – www.bb-elec.com

B&B Electronics – Westlink Commercial Park – Oranmore, Galway, Ireland – Ph +353 91-792444 – Fax +353 91-792445 – www.bb-europe.com

Manual Documentation Number: UEC100M/4-2305

B&B Electronics Mfg Co Inc – 707 Dayton Rd - PO Box 1040 - Ottawa IL 61350 - Ph 815-433-5100 - Fax 815-433-5104 – www.bb-elec.com

B&B Electronics – Westlink Commercial Park – Oranmore, Galway, Ireland – Ph +353 91-792444 – Fax +353 91-792445 – www.bb-europe.com

Table of Contents

INTRODUCTION ...........................................................................................1

ULINX EXTENDER PRODUCT CONTENTS .....................................................1

ABOUT THE ULINX EXTENDER....................................................................2

BEFORE YOU BEGIN....................................................................................5

INSTALLING THE LOCAL UNIT.....................................................................5

INSTALLING THE REMOTE UNIT ..................................................................5

CONNECTING THE LOCAL UNIT TO THE REMOTE UNIT ...............................6

CHECKING THE INSTALLATION....................................................................6

CONNECTING A USB DEVICE......................................................................7

TROUBLESHOOTING ....................................................................................8

SPECIFICATIONS ........................................................................................11

CONTACTING TECHNICAL SUPPORT ..........................................................12

Manual Documentation Number: UEC100M/4-2305

B&B Electronics Mfg Co Inc – 707 Dayton Rd - PO Box 1040 - Ottawa IL 61350 - Ph 815-433-5100 - Fax 815-433-5104 – www.bb-elec.com

B&B Electronics – Westlink Commercial Park – Oranmore, Galway, Ireland – Ph +353 91-792444 – Fax +353 91-792445 – www.bb-europe.com

Introduction

About the Ulinx Extender

This manual is intended to assist IT professionals install the Ulinx Extender

model . The instructions in this guide assume a general knowledge of

computer installation procedures, familiarity with cabling requirements,

and some understanding of USB devices.

The Ulinx Extender breaks the five-meter distance barrier for the

connection of USB peripheral devices and allows users to enjoy the

benefits of USB technology beyond the desktop. With the Ulinx Extender,

USB devices can be located up to 100 meters from the host computer. In

addition, the Ulinx Extender can supply power to remote low-power or

high-power USB devices.

NOTE: Notes give additional information that could make installation

easier.

The Ulinx Extender is composed of two individual units, the Local Unit

and the Remote Unit.

Ulinx Extender Product Contents

When you open your Ulinx Extender for the first time you should find the

following items:

The Local Unit

The Local Unit connects to the host computer using a conventional

USB cable. Depending on your needs, it also connects to a power

outlet through an AC power adapter.

• Ulinx Extender User Guide

• Local Unit

• Remote Unit

• AC power adapter

Front View

• USB cable (2m long)

To complete the installation, you will also require the following items that

are not included with the product:

• USB compatible computer

• USB device

• Category 5 Unshielded Twisted Pair (UTP) cable with two RJ45

connectors (if using surface cabling),

OR,

Category 5 UTP cabling with two information outlets and two

Category 5 UTP patch cords with RJ45 connectors (if using

premise cabling)

1 Host LED

4 Link Port (RJ45)

5 Power LED

NOTE: The maximum length of the Category 5 UTP cable, including

2 Host Port (USB Type B)

patch cords, must not exceed 100m.

3 Link LED

6 Power connector

NOTE: The power adapter for the Ulinx Extender can be connected to

either the Local Unit or to the Remote Unit, as convenient. With

the Ulinx Extender UEC100M/4, the location of the power adapter

also depends on whether you are connecting high-power or low-

power USB devices. (See Power Handling on page 4).

Manual Documentation Number: UEC100M/4-2305

B&B Electronics Mfg Co Inc – 707 Dayton Rd - PO Box 1040 - Ottawa IL 61350 - Ph 815-433-5100 - Fax 815-433-5104 – www.bb-elec.com

B&B Electronics – Westlink Commercial Park – Oranmore, Galway, Ireland – Ph +353 91-792444 – Fax +353 91-792445 – www.bb-europe.com

USB Cables

The Remote Unit

USB cables have two distinct connectors. The Type A connector is used to

connect the cable from a USB device to the Type A port on a computer or

hub. The Type B connector is used to attach the USB cable to a USB

device.

The Remote Unit connects to the USB device using a conventional

USB cable. Depending on your needs, it also connects to a power

outlet through an AC power adapter. The Remote Unit of the

UEC100M/4 allows you to connect up to four USB devices.

Front View

Rear View

USB Type A

port

USB Type B

port

USB Type B

connector

USB Type A

connector

Power Handling

Some USB devices are powered directly from the USB and do not require

individual power supplies. These devices are called bus-powered devices.

The Ulinx Extender can provide power to these devices so they can be

operated remotely.

1 Link LED

5 Device LED(s)

Bus-powered devices are further divided into low-power and high-power

categories. Low-power devices are allowed to draw up to 100 mA from the

USB. Typical examples include mice, joysticks, and keyboards without

hubs. High-power devices are allowed to draw up to 500 mA from the

USB. Typical examples include cameras and keyboards with hubs. To

determine if a device is high-power or low-power, consult the user

documentation for the device.

2 Link Port (RJ45)

3 Power LED

6 Device Port(s) (USB Type

4 Power connector

Network Cabling

The Ulinx Extender UEC100M/4 can supply power to both low-power and

high-power devices when configured as follows:

The Local Unit and Remote Unit are interconnected by up to 100

meters of Category 5 Unshielded Twisted Pair (UTP) cabling. The

UTP cabling must have a straight-through conductor configuration,

with no crossovers, and must be terminated with 8-conductor RJ45

connectors at both ends.

• To operate up to four low-power devices, connect the

power adapter to the Local Unit or the Remote Unit, as

convenient.

• To operate up to four high-power devices, connect the

power adapter to the Remote Unit.

Local

Unit

Remote

Unit

NOTE: Devices with their own power source are usually considered to be

USB

Category 5 cable

AC power adapter

low-power devices from a USB perspective.

cable

cable(s)

computer

USB

device(s)

Compatibility

The Ulinx Extender complies with USB 1.1 specifications governing the

design of full speed USB devices. However, B&B Electronics does not

guarantee that all full speed USB devices are compatible with the Ulinx

Extender UEC100M/4.

NOTE:Category 5 UTP cabling is the standard data communications

cable installed in most commercial and some residential buildings.

Manual Documentation Number: UEC100M/4-2305

B&B Electronics Mfg Co Inc – 707 Dayton Rd - PO Box 1040 - Ottawa IL 61350 - Ph 815-433-5100 - Fax 815-433-5104 – www.bb-elec.com

B&B Electronics – Westlink Commercial Park – Oranmore, Galway, Ireland – Ph +353 91-792444 – Fax +353 91-792445 – www.bb-europe.com

Before You Begin

Before you can install the Ulinx Extender, you need to prepare your site.

Connecting the Local Unit to the Remote Unit

1. Determine where the host computer is to be located and set up the

computer.

NOTE:To ensure proper operation, we recommend that only Category 5

or better, Unshielded Twisted Pair (UTP) cabling be used to

connect the Local Unit to the Remote Unit. The UTP cabling must

have a straight-through conductor configuration with no

crossovers, and must be terminated with 8-conductor RJ45

connectors at both ends.

2. Determine where you want to locate the USB device(s).

3. Decide whether the power adapter is to be connected to the Local

Unit or the Remote Unit (see the discussion of power handling on

page 4).

4. If you are using surface cabling, ensure you have enough Category

5 UTP cabling to connect the two locations.

With Surface Cabling

1. Plug one end of the Category 5 UTP cabling (not included) into the

Link port on the Local Unit.

If you are using premise cabling, ensure Category 5 UTP cabling

is installed between the two locations, with Category 5

information outlets located near both the computer and the USB

device.

2. Plug the other end of the Category 5 UTP cabling into the Link port

on the Remote Unit.

With Premise Cabling

Installing the Local Unit

1. Plug one end of a Category 5 patch cord (not included) into the Link

port on the Local Unit.

1. Place the Local Unit near the host computer.

2. If the power adapter is to be located with the Local Unit:

a) Plug the power adapter into a suitable AC outlet.

b) Connect the power adapter to the Local Unit.

2. Plug the other end of the patch cord into the Category 5 information

outlet near the host computer.

3. Plug one end of the second Category 5 patch cord (not included)

into the Link port on the Remote Unit.

3. Plug the Type B connector on the USB cable (included) into the

Host port on the Local Unit.

4. Plug the other end of the second patch cord into the Category 5

information outlet near the USB device.

4. Plug the Type A connector on the USB cable into the USB port on

the computer.

NOTE: The maximum length of the Category 5 UTP cable, including

patch cords, must not exceed 100 meters.

Installing the Remote Unit

Checking the Installation

1. Place the Remote Unit near the USB device(s).

2. If the power adapter is to be located with the Remote Unit:

a) Plug the power adapter into a suitable AC outlet.

b) Connect the power adapter to the Remote Unit.

1. Check that the Power LEDs on the Local Unit and Remote Unit

are both on.

2. Check that the Link LEDs on the Local Unit and Remote Unit are

both on.

3. Check that the Host LED on the Local Unit is on.

4. On the host PC, open the Device Manager applet. Expand the

entry for Universal Serial Bus controllers by clicking the + sign. If

the Ulinx Extender has been installed correctly you should find it

listed as a Generic USB Hub.

Manual Documentation Number: UEC100M/4-2305

B&B Electronics Mfg Co Inc – 707 Dayton Rd - PO Box 1040 - Ottawa IL 61350 - Ph 815-433-5100 - Fax 815-433-5104 – www.bb-elec.com

B&B Electronics – Westlink Commercial Park – Oranmore, Galway, Ireland – Ph +353 91-792444 – Fax +353 91-792445 – www.bb-europe.com

Connecting a USB Device

Troubleshooting

1. Install any software required to operate the USB device(s). Refer

to the documentation for the device(s), as required.

The following table provides troubleshooting help. The topics are arranged

in the order in which they should be executed in most situations. If you are

unable to resolve the problem after following these instructions, please

contact technical support for further assistance (see page 12).

2. Connect the USB device to the Device port on the Remote Unit.

3. Check that the Device LED on the Remote Unit is on.

Symptoms/Cause

Remedy

All LEDs on Local Unit and

Remote Unit are off.

1. Ensure that the power adapter is connected to

the Local Unit or Remote Unit

Cause:

2. Check that the adapter is connected to a live

source of electrical power

The Ulinx Extender is not

receiving power from the

adapter

Power LED on one unit is

on, power LED on other unit

is off.

1. Ensure that a Category 5 UTP cable with

straight-through conductors is connected

between the Local Unit and Remote Unit.

Cause:

2. Connect a short Category 5 patch cord

between the Local Unit and Remote Unit.

Recheck the operation of the system.

There is no connection

between the Local Unit and

Remote Unit.

Link LEDs on Local Unit

and Remote Unit are off.

3. Ensure that a Category 5 UTP cable with

straight-through conductors is connected

between the Local Unit and Remote Unit.

Cause:

There is no connection

between the Local Unit and

Remote Unit.

4. Connect a short Category 5 patch cord

between the Local Unit and Remote Unit.

Recheck the operation of the system.

USB Hub Power

Exceeded message is

displayed by the computer.

5. Move the power adapter from the Local Unit to

the Remote Unit.

Cause:

The USB device connected

to the Remote Unit is a

high-power device and the

power adapter is connected

to the Local Unit

Manual Documentation Number: UEC100M/4-2305

B&B Electronics Mfg Co Inc – 707 Dayton Rd - PO Box 1040 - Ottawa IL 61350 - Ph 815-433-5100 - Fax 815-433-5104 – www.bb-elec.com

B&B Electronics – Westlink Commercial Park – Oranmore, Galway, Ireland – Ph +353 91-792444 – Fax +353 91-792445 – www.bb-europe.com

Symptoms/Cause

Remedy

Symptoms/Cause

Remedy

Link LED on Local Unit is

1. Disconnect all USB devices from the Remote

Unit.

on;

All LEDs on both the Local

Unit and Remote Unit are

on but the device does not

operate correctly

1. Disconnect the Ulinx Extender from the

computer.

Host LED on Local Unit is

off.

2. Disconnect the Local Unit from the computer.

2. Connect the USB device directly to the USB

port on the computer.

3. Disconnect and then reconnect the power

adapter to the Ulinx Extender.

Cause:

a) The computer is not

functioning.

3. If the device does not operate properly,

consult the user documentation for the device.

4. Reconnect the Local Unit to the computer.

a) The USB device is

malfunctioning.

5. In the Universal Serial Bus controllers section

of Device Manager, check that the Ulinx

Extender is recognised as a “Generic USB

Hub”.

b) The Local Unit is not

connected to the

computer.

4. If the device operates properly when directly

connected to the computer, connect another

device (of a different type) to the Ulinx

Extender. Connect the Ulinx Extender to the

computer.

b) The computer does not

recognise the USB

device.

c) The computer does not

support USB hubs.

6. If the Ulinx Extender is not recognised, contact

technical support for assistance.

c) The application software

for the device is not

operating.

5. If the second device does not operate, the

Ulinx Extender may be malfunctioning.

Contact technical support for assistance.

d) The Ulinx Extender is

malfunctioning.

d) The Ulinx Extender is

malfunctioning.

A device is connected to

Remote Unit and the

corresponding Device LED

is off

1. Disconnect the Ulinx Extender from the

computer.

6. If the second device does operate properly,

the first device may not be compatible with the

Ulinx Extender. Contact technical support for

assistance.

2. Connect the USB device directly to the USB

port on the computer.

Cause:

3. If the device does not operate properly,

consult the user documentation for the device.

a) The USB device is

malfunctioning.

4. If the device operates properly when directly

connected to the computer, connect another

device (of a different type) to the Ulinx

Extender. Connect the Ulinx Extender to the

computer.

b) The computer does not

recognise the USB

device.

c) The application software

for the device is not

operating.

5. If the second device does not operate, the

Ulinx Extender may be malfunctioning.

Contact technical support for assistance.

d) The Ulinx Extender is

malfunctioning.

6. If the second device does operate properly,

the first device may not be compatible with the

Ulinx Extender. Contact technical support for

assistance.

Manual Documentation Number: UEC100M/4-2305

B&B Electronics Mfg Co Inc – 707 Dayton Rd - PO Box 1040 - Ottawa IL 61350 - Ph 815-433-5100 - Fax 815-433-5104 – www.bb-elec.com

B&B Electronics – Westlink Commercial Park – Oranmore, Galway, Ireland – Ph +353 91-792444 – Fax +353 91-792445 – www.bb-europe.com

Specifications

Contacting Technical Support

If you require technical assistance, send an e-mail message to:

[email protected]

To help us serve you better, please include the following information with

your technical support request:

Range (over Category

5 UTP cable)

100 meters (330 ft)

USB device support

Full speed devices (12 Mb/s)

Low speed devices (1.5 Mb/s)

USB hub support

Any single chain can include four USB hubs and

one Ulinx Extender UEC100M/4, in any order.

• Description of the problem

• Host computer make and model

Power available to USB 4 x 100 mA (when powered at Local Unit)

• Type of operating system installed (e.g. Win98, Mac OS X, etc.)

• Part number and serial number of the Local Unit and the Remote

Unit

device at Remote Unit

(Ulinx Extender

UEC100M/4)

4 x 500 mA (when powered at Remote Unit)

• Make and model of any USB device attached to the Ulinx Extender

• Description of the installation

USB cable

2 meters (6.6 ft)

1 x USB Type B

Local Unit connector

(upstream)

Local Unit connector

(downstream)

1 x RJ45

Remote Unit connector 1 x RJ45

(upstream)

Remote Unit connector 4 x USB Type A

(downstream)

Local Unit dimensions

10.7 x 8.4 x 3.4 cm

4.3 x 3.4 x 1.4 in

Local Unit weight

0.3 kg (0.6 lb)

Remote Unit

dimensions

10.7 x 8.4 x 3.4 cm

4.3 x 3.4 x 1.4 in

Remote Unit weight

0.3 kg (0.6 lb)

1.1 kg (2.4 lb)

Total system shipping

weight

Temperature range

Regulatory testing

4°C to 40°C

FCC, CE Class A

Manual Documentation Number: UEC100M/4-2305

B&B Electronics Mfg Co Inc – 707 Dayton Rd - PO Box 1040 - Ottawa IL 61350 - Ph 815-433-5100 - Fax 815-433-5104 – www.bb-elec.com

B&B Electronics – Westlink Commercial Park – Oranmore, Galway, Ireland – Ph +353 91-792444 – Fax +353 91-792445 – www.bb-europe.com

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