Avaya 3701 User Manual

IP Office 3.2  
3701 Phone User Guide  
[15-601083] Issue [1b] (1 June 2006)  
Table Of Contents  
Table Of Contents  
3701 Phone User Guide  
IP Office 3.2  
Page iii  
[15-601083] Issue [1b] (1 June 2006)  
3701 Phone User Guide  
IP Office 3.2  
Page iv  
[15-601083] Issue [1b] (1 June 2006)  
Important Safety Information  
Sensitive Electronic Environment  
Only use this product in countries where the appropriate authorities have given their authorization.  
The CE symbol on the product certifies its conformity with the technical guidelines concerning user  
safety and electro-magnetic compatibility valid at the time of approval; in accordance with European  
directive No. 1999/05/EC.  
This product complies with IP50 - according to IEC 529/EN 60 529.  
Any radio-based equipment can potentially cause interference with other equipment and can be  
interfered from other equipment. This also applies for DECT equipment. However due to the very low  
transmission power level the changes for interference are very small. Research proves that operational  
DECT phones normally don't influence electronic equipment however some precautions must be taken  
into account for sensitive electronic equipment e.g. sensitive laboratory equipment. When DECT phones  
operate in straight nearness of sensitive electronic equipment incidental influence can appear. You are  
advised not to place the DECT phone on or close (less then 10 cm) to this kind of equipment, even in  
standby mode.  
Refer to other documentation supplied with the various parts of your phone system.  
Power Supply  
The mains voltage of the adapter should match the local mains voltage, this can be 110 V or 220 V.  
Check if both voltages do match before installing the charger and adapter.  
Safety Precautions  
Do not open the phone or charger, this could expose you to high voltages. Have all repairs  
carried out by authorized service personnel.  
Do not allow the charger and the battery contacts to come into contact with conductive objects  
such as keys, paper clips, rings or bracelets.  
Do not allow the phone and charger to come into contact with water or chemicals.  
Only use the plug-in AC adapter and battery type supplied.  
Do not use AC adapters which are visibly damaged (cracked or broken housing) and keep the  
ventilation slits on the plug-in AC adapters free.  
Do not use the handsets in vehicles or in hazardous locations.  
This product contains magnetic material. Be aware that small metallic objects may stick for  
example to the loudspeaker. This may deteriorate the audio quality and can be harmful.  
Usage  
Like all other cordless phones, this phone uses radio signals which do not guarantee a connection set-up  
under all circumstances. Generally, you should not rely exclusively on cordless phones when making  
indispensable calls (e.g. medical emergencies).  
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Avaya 3701 Telephone  
This phone is only supported on the IP DECT system. IP DECT phone features include:  
Speakerphone  
Illuminated display (green)  
SOS (Emergency) key for speed dialling an emergency number  
Phone number lists and Voicemail indication  
50 phone book entries in every phone, independent of the system phone book (no support for IP  
Office system directory access)  
Mute Capability  
10 possible ring tones  
4-level field strength display  
Adjustable Speaker and phone volume, 3-levels  
Manual and automatic key lock (1 minute timer)  
Temporary ring tone muting  
Silent charging  
12 menu languages  
Czech, Danish, Dutch, English, Finnish, French, German, Italian, Norwegian, Portuguese,  
Spanish and Swedish. However, in the Czech and Norwegian language mode some  
menu items may appear in the English language  
Illuminated 3-line graphic display(96 x 33 pixels), variable 3-level contrast  
Stand-by time: up to 200 hours  
Talk time: up to 20 hours  
Batteries: 3 AAA (NiMH) included with phone  
Charge time: maximum six hours for empty batteries  
Weight: 138g including batteries  
Dimensions (L x B X H): 146 x 55 x 28 mm  
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Installation  
Installation Location  
Place the charger on a flat, even surface. Do not install the charger, phone and accessories in the  
proximity of:  
Water, moisture or damp areas.  
Sources of heat, direct sunlight or unventilated areas.  
Devices which generate strong magnetic fields, electrical appliances, fluorescent lamps,  
computers, radios, televisions or fax and telephones.  
Areas where the phone can be covered, its ventilation is impaired and liquid can get inside.  
Areas where there is excessive dust and areas subject to vibration, shock or extreme  
temperature fluctuations.  
Install/keep the phone and accessories out of reach of small children.  
Commissioning your Telephone  
Your phone is only operational after the batteries have been charged. You can then use the phone to  
make and receive calls.  
Placing the batteries in the telephone  
The battery compartment is on the back of the phone. It takes the three type AAA batteries, which are  
supplied.  
Opening the battery compartment cover: Insert  
a suitable item (e.g. the top of a ballpoint pan)  
into the hole at the bottom of the compartment  
cover(1). Push it in and lift the cover at the  
same time (2).  
Inserting the batteries:  
Insert the batteries in the battery compartment,  
taking care to observe the correct polarity. The  
+ - poles of the batteries must correspond to  
the + - markings in the battery compartment.  
Closing the battery compartment cover:  
Replace the cover by placing it on the  
compartment at a slight angle (1) and pressing  
it down until it clicks into place (2).  
Note  
If the batteries are inserted incorrectly,  
the phone will not function, and may be  
damaged.  
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Installing the Charger  
To operate the charger a mains connection is required. Check if the mains voltage matches the adapter  
mains voltage.  
Connect the cable on the plug-in AC adapter to the terminal on the bottom of the charger and plug the  
AC adapter into the mains socket.  
Mains plug  
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Important Battery Information  
Only use re-chargeable AAA NiMh battery of typical 800 mAh, 1.2 V. Never use a battery which  
is damaged or worn out.  
Heat or cold reduces the performance and life of the batteries. It is possible that a phone with hot  
or cold batteries can be temporarily out of operation even if the batteries are fully charged.  
Used batteries should be disposed of in accordance with local authority regulations.  
Do not throw batteries in a fire.  
Charging and Discharging  
The batteries can be charged and discharged hundreds of times, but sooner or later they will be  
worn out. If the operating time (i.e. talk and standby time) is significantly shorter than usual, then  
it is time to replace the batteries.  
To maintain optimum operating time, the batteries should be discharged from time to time by not  
placing the phone in the charger but leaving it switched on until it switches itself off. Only use this  
method to discharge the batteries.  
Extreme temperatures influence the charging capability of the batteries.  
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Charging the Batteries  
Charge the batteries approximately 6 to 7 hours before using the phone. This protective measure  
extends the service life of the batteries.  
The maximum power output is only attained after three to five charge and discharge cycles.  
When replacing the batteries, ensure the correct polarity. Use only re-chargeable AAA NiMh battery of  
800 mAh, 1.2V. The manufacturer does not accept liability for malfunctions or damage caused by using  
other battery types or normal batteries.  
Charging and Operating Times  
Charging time: (empty batteries) to full capacity in approximately six to seven hours.  
Talk time: approximately 20 hours (with fully charged batteries).  
Standby time: from 200 up to 300 hours (with fully charged batteries).  
Charge Display  
The charge status of the batteries is indicated on the display. This means:  
batteries fully charged (80 100 %)  
batteries 60 79 %  
batteries 40 59 %  
batteries 20 39 %  
batteries 0 19 %  
(frame flashes) batteries are empty: an alert tone is also given.  
Battery Capacity Icon  
When batteries are replaced, no icon will be displayed before a charging cycle has been completed,  
except when almost empty batteries are inserted in the phone, then the icon will be shown immediately.  
When the battery capacity icon is displayed, the indication is reliable.  
If the charged batteries are inserted, the batteries can become hot during the first charge cycle, and if  
the fully charged batteries are removed from the phone and inserted again, the batteries can become  
overcharged.  
Charge Warning  
When the batteriescapacity is almost exhausted, an acoustic warning is given in the form of 3 short  
beepsignals (only during a call). Upon receiving the beep approximately 5 minutes of talk time is left.  
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Initial Setup and Operation  
The phone can be manually registered on up to 5 different DECT systems. To do so, it has to be  
registered to each IP DECT system.  
Telephone Registration  
Register the telephone on the Avaya IP DECT system as described in Menu: System.  
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Keys and Displays  
Display Arrangement  
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Calling  
Icons  
Ringer de-activated  
At least 2 bars: Good radio link  
On: Phone has a connection  
Flashing: Phone has an incoming call  
On: Handsfree is activated  
Flashing: Message in voicebox  
Flashing: One or more missed calls in the caller list  
Charge status of the batteries  
On: Keypad is locked  
Text Line/Softkey Line  
In the top line of the display, information is given concerning the current status of the phone during a call  
or in standby mode. When using the menus, this line displays an additional line of text containing the  
name of the active menu. The text line displays important information about the current connection  
status or menu lists and texts. In an idle state the top text line is replaced by the icon line. Below this icon  
line the system name or your programmed name and the phone number of the phone are displayed.  
Selection lists (e.g. caller list) and the features menu are displayed as a one-line excerpt. This line can  
be moved up or down via the arrow keys to show the next menu entry or number.  
The text and symbols on the softkey line refer to the keys below. The contents of the line changes  
according to the operating state.  
Illumination  
The display is automatically illuminated when there is an incoming call or a key is pressed. The display  
illumination is automatically switched off after 10 seconds if no key is pressed.  
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Softkeys and the Cancel Key  
The Softkeys  
The four large keys below the display (see picture) are called the softkeys. The functions allocated to the  
keys are shown on the bottom line of the display. The key function changes automatically according to  
the phone state.  
Softkey: Arrow Keys  
Symbols are displayed above the arrow keys which identify the respective functionality of the arrow keys:  
Opens the phone book. When a selection list (e.g. phone book or menu) is  
displayed, the arrow keys move the cursor to the desired entry.  
When entering phone numbers or names, changes can be made by moving the  
position of the cursor. The arrow keys shift the cursor to the left or right.  
Enables selection from the redial list.  
Earpiece/loudspeaker: Volume.  
Softkey: OK  
OK is used to confirm the selected function. If a function only permits you to switch between two options,  
OK causes this to take place. In the display, active settings (ON) are indicated by a ” ” at the end of the  
line. In the case of settings that are not active (OFF), a -appears at the end of the line.  
Softkey: Menu  
Using the Menu softkey on the left, you can access the main menu of the 3701 phone.  
Softkey: Options  
Using the Options softkey on the left, you can perform actions on the selected item in the menu you are  
currently in.  
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Calling  
Softkey: Esc  
The Esc softkey is used to quit the respective menu section which is displayed. The display then shows  
the selection of the previous menu branch or the current idle/connection display.  
Holding down Esc for a longer time (approximately 2 seconds) quits the present menu and returns to the  
idle display.  
Cancel Key  
Pressing  
Pressing  
during editing names and/or numbers results in deleting the last entered character or digit.  
for a longer period deletes the whole entry.  
Example: Menu  
Press Menu. Use the arrow keys to scroll through this list and confirm the desired function with OK.  
Example: Telephone Book  
If the phone book has been opened ( ), the arrow keys can be used to select a name and  
used to dial.  
can be  
To change entries, switch over to the next menu using the Options softkey and choose, for example,  
Edit. Now you can edit the telephone number and then the name with which it is associated. To save  
your changes, press OK at the end of each procedure.  
Entering a Telephone Number  
The arrow keys can be used to shift the input position (cursor) to the left or right. Additional characters  
are always added in front of the flashing cursor. Press OK to confirm your entry,  
deletes individual  
characters or the complete entry (press  
for a longer period).  
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Calling  
Telephone On/Off  
To switch the phone off, press  
To switch the phone on, press  
for more than 1 second, when it is in an idle state.  
for more than 1 second or place the phone in the charger.  
Loudspeaker Volume  
During a conversation you can change the volume of the earpiece or the loudspeaker with the arrow  
keys in 7 steps. When the minimum or maximum value is reached, you will hear a beep. In the display a  
bar will be shown which will increase/decrease in size symbolizing the actual volume setting.  
Handsfree  
To enable several people in a room to listen to a call, the telephone includes a handsfree feature. This  
can be activated via  
.
For best results, the phone should be placed upright on a smooth, flat surface (e.g. a table top), leaving  
the loudspeaker and microphone free. For best results keep about 0.5m distance between yourself and  
the phone when speaking.  
To switch off the function, press  
again.  
Note  
When the handsfree function is active, the hook icon is replaced by a loudspeaker icon.  
Muting  
During a call, you can deactivate the microphone of your phone using the Options softkey. Select Mute  
with the arrow keys and press OK.  
To activate the microphone again, press Unmute.  
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Calling  
Making a Call  
Dialing:  
Press  
and dial the phone number.  
Pre-dialling:  
Enter the phone number and press  
. You can use pre-dialling to chain telephone numbers from  
different lists. Press Options, select one of the lists with the arrow keys and OK. Select a telephone  
number from the list. A long press on the hook key will add the number to the number pre-dialled before.  
Note  
In pre-dialling, if the input cursor is positioned behind the telephone number, the number to be  
chained will be suffixed to that phone number. If the input cursor is at any other point, the number  
to be chained will be prefixed to the phone number.  
Correcting an entry during pre-dialling:  
: deleting individual digits; press for a longer period: deletes the whole phone number.  
Note  
Long key press on #inserts P (for pause) in the pre-dial-mode.  
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Making a Call from the Last Number Redial List  
Selection: press the -softkey and then one of the arrow keys (several times if necessary) with the  
telephone in an idle state. The last 10 phone numbers dialed are then displayed. The beginning/end of  
the number redial list is marked by a dashed line.  
Dialing: Press  
, the selected phone number is dialed.  
Pre-dialling: If you press  
for a longer period, the selected phone number is entered into the pre-dial  
mode. Digits can be added to the displayed phone number, as required (see Making a Call). To dial,  
press . The pre-dial mode is terminated by pressing Esc.  
You can call directly from the redial list or transfer a phone number to the telephone book (see Menu:  
Redial list).  
Making a Call from the Telephone Book  
Selection: press the arrow keys with the telephone in an idle state. Use the arrow keys to select an  
entry or type in the first character(s) of the name.  
Dialing: press  
Pre-dialling: If you press  
To dial, press . The pre-dial mode is terminated by pressing Esc.  
and the phone number is dialed.  
for a longer period, the selected phone number is taken up into pre-dialling.  
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Calling  
Making a Call from the Caller List  
The phone stores the phone numbers of the last 20 callers in the caller list (dependent on the  
transmission of the phone number). If a call is not answered within 10 seconds the user is notified via the  
text Missed callsin the idle display and the flashing icon . This text will disappear when the caller list  
is entered. Calls that are successfully established from the caller list will be removed from the list.  
Selection: Press with the phone in an idle state. If there are new calls stored the list will open  
immediately. Otherwise, select Caller List.  
Dialing: Use the arrow keys to select an entry. Press  
and the phone number is dialed.  
Pre-dialling: If  
is pressed for a longer period, the phone number is entered into the pre-dial mode.  
Digits (e.g. a code) can be added as required. To dial a phone number, press  
. The pre-dial mode is  
terminated by pressing Esc.  
You can call back directly from the caller list or transfer a phone number to the phone book (See Menu:  
Caller List).  
Making a SOS-Call  
This phone can be used to send emergency calls to a certain phone number. The number is stored in  
the Menu: Telephone Option.  
To make the emergency call, press SOS-/  
for longer than 2 seconds.  
Muting Ringer  
During the call alert phase, it is possible to mute the ringer alert signal simply by pressing the softkey  
Silence, now only the telephone icon is signalling the incoming call.  
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Answering a Call  
At an incoming call the number of the caller is displayed (if transmitted). If this number is already listed  
as an entry in the phonebook, the corresponding name of this entry is displayed during an incoming call.  
Press  
to answer the call or lift the telephone of the charger when Charger Answeris enabled.  
Reject rejects the call.  
Silence mutes the ringer.  
Changes During a Connection  
During a connection the volume can be adjusted by pressing the arrow keys.  
Options:  
Mute switches off the microphone in the phone.  
Caller List opens the Caller List.  
Redial opens the Redial List.  
After holding the call:  
Retrieve switches back to the call on hold.  
Consultation Call  
During a connection another party can be consulted (Consultation call):  
20.  
holds the first call. Now dial the other phone number.  
again to switch back to the first caller (press  
20. Press  
to speak alternately with the other  
parties).  
20.  
transfers the first call to the consulted call party when you are connected to the consulted call  
party.  
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Calling  
Call Transfer  
To transfer a call to another caller.  
5. You receive the call to your phone. Answer the call.  
5. Press  
5. Press  
and enter the extension to transfer the call.  
to hang up.  
Conference Call  
During a call you can create a conference between callers.  
1. Press  
1. Dial the other phone number.  
1. Press again to hold the second call.  
to hold the first call.  
1. Dial *47 (Conference Add) to create the conference. The parties will be in conference together  
and the phone display will show conference.  
Parking a Call  
During a call, you can park a call:  
4. You receive the call to your phone. Answer the call.  
4. Press  
(this places the call on hold) then dial *37*N# (note N is a park slot number). For  
example, *37*1234#. The park slot number can be of your choosing and is not system specified.  
4. Press to hang up. You have now parked the call. This park slot number is needed to unpark  
the call.  
Retrieving a Parked Call  
Press  
*38*N# (N is a park slot number). For example, *37*1234#. The park slot number is the  
number the call is parked against.  
The call will be connected to your phone.  
Placing a Call on Hold  
During a call you can place a call on hold.  
Press  
places the call on hold. Press  
again to retrieve the call.  
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Message Waiting Indication for Voicemail  
When  
appears in the idle mode, the receiver has a message in his voice mail box. After listening to  
will disappear in idle mode.  
all new voice mail messages,  
In case the phone is switched off, is out of coverage or is in the charger while silent charging, the  
message waiting indication is updated after the phone is logged to the IP DECT system.  
If the Voicemail Box number is configured, you are notified via the text "Voice Message" in the idle state  
and the flashing info key. You can access your voicemail by pressing the Info key and selecting Voice  
Box. Press OK to connect to your voicemail.  
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The Menus: Operating Procedures  
In this and subsequent sections, all features are activated via the Menu softkey. The individual operating  
sequences are shown in short form, and then a short description follows.  
Menu Control  
The symbols have the following meaning:  
Input of numbers or characters.  
Operate arrow keys.  
Menu Texts shown in this font represents a softkey.  
Key Click In this way displayed texts indicate the menu item to be selected.  
Press hook key.  
Example  
Saving user names: (in the next chapters, all representations of the operating sequences have the  
following form.)  
Menu  
Telephone Option OK User Name OK  
name OK  
In this example:  
2. Press Menu and then select Telephone Option with the arrow keys.  
2. To confirm the selection, press OK.  
2. Then select User Name with the arrow keys. To confirm again, press OK.  
2. Now enter the name. To confirm, press OK. Instructions on entering the name can be found at  
Entering characters/names.  
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Menu Timer  
The menu activation is time-monitored. If no entries are made within 60 seconds, then the menu is  
automatically quit.  
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Menu: Telephone Book Settings  
The Telephone Book allows you to store up to 50 phone numbers and names. The entries in the phone  
book are stored locally on the phone. The names are sorted alphabetically, therefore the phone book  
offers an alphabetic search function. Entering the same phone number more than once is not accepted,  
but the same name can be stored with different numbers.  
An entry can consist of a maximum of 32 digits for the number and 16 characters for the name (refer to  
Entering Characters/Names). The beginning/end of the phone book list is marked by a dashed line. If a  
caller is listed in the phone book and the phone number has been transmitted for the incoming call, then  
his name appears on the display.  
Dialing: dial the selected entry by pressing  
. Pre-dialling is started by pressing  
for a longer period.  
Options:  
Predial number is entered into the pre-dial mode.  
Dial the number is dialed immediately.  
Details shows name and number of the entry.  
Edit edits the entry.  
Delete deletes the entry.  
Quick Call direct access to the phonebook entry keys 19.  
Entering Characters/Names  
The following characters can be entered by pressing the keypad keys several times. The entry position is  
automatically advanced if no entries are made for a short while or a new character is entered. Pressing  
the  
-key switches from capitals to non-capitals and the same action switches back. While entering  
characters the first display line shows all characters assigned to the key. The actual position is marked  
by > <.  
Key  
1
Capital letter  
?!1-+*/=&()%¿¡  
ABC2ÄÅÀÁÃÆÇ  
DEF3ÈÉÊË  
GHI4ÌÍÎÏ  
Small letter  
?!1-+*/=&()%¿¡  
abc2äåàáãæç  
def3èéêë  
ghi4ìíîï  
2
3
4
5
JKL5  
jkl5  
6
MNO6ÑÖÒÓÔÕØ  
PQRS7ß  
mno6ñöòóôõø  
pqrs7ß  
7
8
TUV8ÜÙÚÛ  
WXYZ9  
tuv8üùúû  
9
wxyz9  
0
(space) ,.0:;_”‘^~  
Aa  
(space) ,.0:;_”‘^~  
aA  
*
#
#@$£¥§<>{|}[\]  
#@$£¥§<>{|}[\]  
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Adding a New Entry  
>New Entry< OK  
phone number OK  
name OK  
When entering the name, the keypad keys are automatically switched over to character input. A name  
consists of maximum 16 characters.  
Editing an Entry  
select entry Options  
Edit OK short / long  
new digits OK short/long  
new characters OK  
Changes can be made by moving the cursor to the beginning or end of the entry via the arrow keys.  
Delete characters by using the -key. Press Esc if you do not wish to change a phone number or a  
name.  
Deleting an Entry  
select entry Options  
Delete OK  
Deleting all Entries  
Menu  
Security OK  
telephone PIN OK  
Clear Phonebook OK Sure? Yes  
This function deletes all entries.  
Quick Call  
Activate an entry in the telephone book and then select Quick Call from the Options menu. Key in a one-  
digit number from 1 to 9 as your quick call number and confirm your selection by pressing OK.  
Note  
Quick call numbers can only be allocated once. To dial a number, press the key you have  
allocated the number to and hold it down for a second or two while the phone is idle. The number  
you wish to call will then be entered automatically in pre-dial mode. In the phone book the names  
allocated to the quick call function have the corresponding quick call number in front of the  
names. Removing a quick call number can only be performed by assigning a new quick call  
number to the phone book entry in question without giving it any number. To delete the quick call  
number use  
.
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Menu: Telephone Book Settings  
Transferring Phone Numbers to the Telephone Book  
Every selectable phone number in the caller listor redial listcan be transferred to the phone book. To  
do so, the Options softkey in the Caller list Menu or Redial List Menu is available for this purpose,  
depending on the state of the phone. If OK is pressed, the phone number is stored immediately and is  
treated as a new entry:  
Options  
Add To OK  
Edit number/enter name OK  
To edit a number, press OK and enter/edit a name for the phone number. Confirm by pressing OK. It is  
not possible to store a phone number without an associated name.  
When entering characters and numbers, the arrow keys can be used to shift the entry position to the left  
or right.  
The Esc softkey cancels the entry.  
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[15-601083] Issue [1b] (1 June 2006)  
 
Menu: Redial List  
In the idle state, press and then one of the arrow keys (several times if necessary). You will see the last  
10 internal and external parties dialled (phone number or name).  
Dialing: dial the phone number by pressing  
Options:  
. Pre-dialling is started by pressing  
for a longer period.  
Dial dials the phone number selected.  
Add to transfers the phone number to the telephone book or to the call filter.  
Predial places the call in pre-dial mode, pressing  
Delete OK Sure? OK deletes the selected entry.  
Delete All OK Sure? OK deletes all entries.  
will connect the call.  
3701 Phone User Guide  
IP Office 3.2  
Page 24  
[15-601083] Issue [1b] (1 June 2006)  
 
Menu: Key Lock  
The keypad can be locked to prevent any accidental operation: press Menu, select Key Lock via the  
arrow keys and confirm by pressing OK. A lock icon is then shown in the display.  
To unlock the keypad, press the right softkey and then  
(as shown on the display).  
Calls can be answered in the normal way when the key lock is active and all keys can be used. The key  
lock is activated again after the call has been terminated.  
3701 Phone User Guide  
IP Office 3.2  
Page 25  
[15-601083] Issue [1b] (1 June 2006)  
 
Menu: Caller List  
Accepted and Missed Calls  
Accepted and missed calls with a transmitted phone number, are entered into the caller list. A missed  
call is a call which has not been answered and has been alerting for at least 10 seconds. When calls  
have been missed the text Missed Callsis shown in the display. If the caller is registered in the phone  
book, the name is displayed.  
The last 20 phone numbers are listed. Every additional phone number overwrites the oldest entry. When  
a call back is successfully executed to an entry in the caller list, the entry is removed from the caller list.  
The beginning/end of the caller list is marked by a special line.  
Multiple calls with the same phone number are only stored once.  
The following symbols at the end of the entries indicate the kind of call:  
Missed call  
Accepted call  
Filtered call  
Rejected call  
Calling  
Caller List OK  
Selection of a phone number…  
Dialing: dial the phone number by pressing  
Options:  
. Pre-dialling is started by pressing  
for a longer period.  
Dial dials the phone number selected.  
Add to transfers the phone number to the phone book or to the call filter.  
Predial places the highlighted phone number into pre-dial mode. Press  
Delete OK Sure? OK deletes the selected entry.  
to make the call.  
Delete All OK Sure? OK deletes all entries.  
3701 Phone User Guide  
IP Office 3.2  
Page 26  
[15-601083] Issue [1b] (1 June 2006)  
     
Menu: Ringer Settings  
A different melody can be set for every type of call (internal and external).  
Melody: Internal  
Menu  
Ringer Settings OK  
Melody OK  
Internal OK  
or  
09 OK  
Select the melody for internal calls by entering a number 09 or use the arrow keys.  
Melody: External  
Menu  
Ringer Settings OK  
Melody OK  
External OK  
or  
09 OK  
Select the melody for external calls by entering a number 09 or use the arrow keys.  
Volume  
Menu  
Ringer Settings OK  
Volume Settings OK  
or  
07 OK  
The ringer signalling volume can be changed via digits 0 ... 7 or the arrow keys (0=off).  
3701 Phone User Guide  
IP Office 3.2  
Page 27  
[15-601083] Issue [1b] (1 June 2006)  
       
Menu: Volume Settings  
Earpiece  
Menu  
Volume Settings OK  
Earpiece OK  
OK or  
07 OK  
The voice volume of the earpiece can be changed in 7 steps via digits 17 or the arrow keys.  
Hands-Free  
Menu  
Volume Settings OK  
Hands-free OK  
OK or  
07 OK  
The voice volume of the loudspeaker can be changed in 7 steps via digits 17 or the arrow keys.  
3701 Phone User Guide  
IP Office 3.2  
Page 28  
[15-601083] Issue [1b] (1 June 2006)  
     
Menu: System  
Registration Code  
The phone can be manually registered on up to 5 different DECT systems. Before you can make a call  
via the DECT system, the phone has to be registered to the system. A system ID and registration code  
are necessary for the registration process. Ask the system administrator for the valid registration code.  
When the phone is not subscribed to the system the display will show Please, subscribe.  
Note  
This is for information only. Please contact your system administrator to register the phone.  
All settings in this chapter are started by pressing the softkeys:  
Menu  
System OK  
Registering the Telephone to the DECT System  
Subscription OK >Subscribe HS< OK  
PABX-PIN OK - Subscribe OK  
or  
or  
Use PARK-Code  
Cancel OK  
PARK OK  
The following entries must be made when logging on:  
PABX-PIN : this code is used to get access to the DECT System.  
Use PARK-Code : a system ID should only be entered if you are at a location where two DECT systems  
overlap.  
Enter name : give the name of the DECT system to which you are registering. This will be shown on the  
idle display. For information concerning the entry of characters, see Entering Characters/Names.  
Internal No. : the phone number, assigned to your DECT phone can be entered here (ask your system  
administrator for the phone number).  
Selecting the DECT System  
Subscription OK  
select a System Options Select OK  
If the phone has been registered to several DECT systems, then you can select which one the phone is  
to use. Select the system via the arrow keys before confirming Select. By choosing Options Select,  
the function automatic search is disabled. The selected system is shown in the idle display.  
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IP Office 3.2  
Page 29  
[15-601083] Issue [1b] (1 June 2006)  
     
Automatic Search System  
Subscription OK  
Auto. Search OK  
If you have registered your phone with several DECT systems and this function is active (” ”), then the  
phone will automatically select one of the systems. Thus, your phone is automatically logged-into  
another of your registered DECT systems, as soon as you move out of the effective range of the current  
system. This function is disabled if a specific system is selected by the select option.  
Deleting a System  
Subscription OK  
select a System Options Delete OK Sure? Yes  
Deleting subscription is only possible, when the phone is out of coverage from the system or when it is  
not successfully registered to a system. Consequently, the phone can only be used on this system again  
after completion of the registration process. Use the arrow key to select the system, before you choose  
Options Delete. This function removes subscription information from your phone for the selected DECT  
system.  
Note  
After execution of this function, the phone cannot be used on that DECT system anymore. To use it  
again, you must go through the registration procedure at the DECT system and at the phone.  
Changing a System Name and Phone Number  
Subscription OK  
select a System Options Edit OK  
System Name OK  
Local Phone number OK  
You can select a system and then edit the name of the system and your phone number.  
Equipment ID  
IPEI OK  
You can read the international phone identification.  
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IP Office 3.2  
Page 30  
[15-601083] Issue [1b] (1 June 2006)  
       
Menu: Telephone Options  
All entries in this chapter are started by pressing the softkeys:  
Menu  
Telephone Option OK  
User Name  
User Name OK  
Name OK  
This function can be used to store the name of the phone user which is set by your system administrator.  
You can change the User Name on the phone but this will revert to the system administrator configured  
name upon a system reset. The user name consists of maximum 12 characters. The name is shown on  
the idle display. Further information concerning the input of characters can be found at Entering  
characters/names.  
Changing the Language  
Language OK  
English OK  
Sets the desired display language. It is possible to select from 12 different languages.  
Emergency Call SOS Number  
Emergency Call OK  
number Options  
Save OK  
The phone number for the SOS-function can be stored here.  
Voice Box  
Voice Box OK  
number Options  
Save OK  
This is the number used to connect to your Voicemail. Do not change this number as you will be unable  
to access Voicemail.  
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IP Office 3.2  
Page 31  
[15-601083] Issue [1b] (1 June 2006)  
         
Attention Tones  
Attention tones OK  
Key Click or Confirm tones or End of Menu or  
Battery alarm or Coverage Warn / OK  
If activated ” ” an acoustic warning signal is given when a key is pressed (Key Click), if a setting is  
confirmed (Confirm tones), if the end of a menu list is displayed (End of Menu), if the battery charge  
becomes too low (Battery alarm) or if there is a danger of losing the radio link (Coverage Warn).  
Charger Answer  
Charger Answer OK  
When the function is enabled, you can answer incoming calls when the phone is placed in the charger,  
e.g. by lifting it off the charger. The ” ” is shown when activated. The call is ended and the phone goes  
on hook by placing it on the charger again.  
Silent Charging  
Silent Charging OK  
If activated ” ” the phone does not setup and receive any calls while it is placed in the charger. The first  
display line shows Silent Chargingwhen placed into the charger. While on Silent Charge calls are  
directed to Voicemail (if configured). Calls are signalled again once it is taken out of the charger.  
Display Contrast  
Disp. Contrast OK  
OK  
The display contrast can be changed via the arrow keys.  
3701 Phone User Guide  
IP Office 3.2  
Page 32  
[15-601083] Issue [1b] (1 June 2006)  
       
Menu: Security Functions  
The security functions are protected by a PIN code (4 digits).  
The PIN entry is only necessary when read only is switched on. In the delivery state the PIN is set to  
0.0.0.0. For additional security, **** is displayed when entering the PIN. Numbers which have been  
entered can be deleted by pressing  
administrator.  
. If you have forgotten your PIN, please consult your system  
All entries in this chapter are started by pressing the softkeys:  
Menu  
Security OK  
Enter PIN OK  
Then select:  
Resetting the Telephone  
Default setting OK Sure? Yes  
All functions with the exception of the phone book, the PIN and system registrations are deleted and  
reset to the delivery state.  
Clear Phonebook  
Clear Phonebook OK Sure? Yes  
This function deletes all entries in the phonebook.  
Changing the PIN  
Change PIN OK  
old PIN OK  
new PIN OK  
repeat new PIN OK  
For additional security, the new PIN must be entered twice. The numbers of the PIN are displayed as  
****.  
Read Only  
Read-Only OK  
If read only is active ” ”, all features in the menu can be checked. The settings cannot be changed.  
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IP Office 3.2  
Page 33  
[15-601083] Issue [1b] (1 June 2006)  
         
Menu: Shortcuts  
Several frequently used menu items can also be activated with shortcuts.  
When the phone is idle, press one of the following key combinations within 3 seconds:  
Ringer On/Off  
Menu  
Menu  
switches the ringer signalling off. The bell symbol appears in the display.  
switches the ringer signalling back on.  
Silent Charging On/Off  
Menu  
Menu  
switches on your phone for Silent Charging.  
switches Silent Chargingoff.  
User Name  
Menu  
allows you to change the user name.  
Registering/De-registering  
Menu  
activates the registration menu (for registering/de-registering the phone with the DECT  
system).  
Toggles the Ringer  
Menu  
toggles the ringer on/off.  
Key Lock on  
Menu  
switches the key lock on.  
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IP Office 3.2  
Page 34  
[15-601083] Issue [1b] (1 June 2006)  
             
Accessories  
Battery: NiMh (Nickel-Metal Hydride) re-chargeable AAA battery of 800 mAh, 1.2V (Not available  
from Avaya)  
Avaya 3701 and 3711 Desktop Charger:  
Avaya 3701 Phone Charger Rack:  
A maximum of eight phones can be charged simultaneously. The charger rack is designed for  
desktop use and for wall mounting.  
Belt Clip  
Belt clip and adapter for the phone. The adapter is clipped onto the phone.  
Headset  
The headset in combination with the belt clip makes handsfree phone usage possible.  
3701 Phone User Guide  
IP Office 3.2  
Page 35  
[15-601083] Issue [1b] (1 June 2006)  
 
Care and Maintenance  
Your phone is a product which meets high demands with regard to design. It should therefore be treated  
with care. We want this product to give you pleasure for a long time and therefore make the following  
suggestions.  
Pay attention to all safety instructions. These instructions apply to the phone, charger and batteries as  
well as the accessories.  
To clean the phone:  
2. Disconnect the mains plug on the charger.  
2. Wipe the device using an anti-static cloth or a slightly moistened soft chamois leather.  
2. Finally wipe with a dry cloth.  
Notes  
Never spray the phone with cleaning agents or solvents.  
Clean the charge contacts on the phone and the charger by means of a fluff-free cloth.  
If the phone or one of the accessory parties does not function perfectly, please contact your  
suppliers customer service.  
3701 Phone User Guide  
IP Office 3.2  
Page 36  
[15-601083] Issue [1b] (1 June 2006)  
 
Menu Tree  
Key Lock  
Ringer Settings  
Melody  
Internal  
External  
Volume Settings  
Earpiece  
Volume Settings  
System  
Hands-free  
Subscription  
<Subscribe HS>  
Auto.Search  
IPO DECT <Options / New>  
<Options / Edit>  
<Options / Delete>  
IPEI  
Telephone Options User Name  
Language  
Emergency Call SOS Number  
Voice Box  
Telephone number  
Attention Tones Key Click  
Confirm tones  
End of menu  
Battery alarm  
Coverage Warn  
Charger Answer  
Silent Charging  
Disp.Contrast  
Default settings  
Clear phonebook  
Change PIN  
Security  
Read only  
3701 Phone User Guide  
IP Office 3.2  
Page 37  
[15-601083] Issue [1b] (1 June 2006)  
 
IP Office Shortcodes  
The following are the default short codes available to all users on IP Office. Your system administrator  
may change these and/or add additional codes for other features and for speed dials.  
The N where shown, should be replaced by the appropriate number. For example, with *07*N#, replace  
N with the extension to which you want your calls forwarded when you have forwarding switched on.  
*00  
*01  
*02  
*03  
*04  
*05  
*06  
Cancel All Forwarding  
*32*N# Call Pick Up Extension  
*33*N# Call Queue  
Forward Unconditionally On  
Forward Unconditionally Off  
Forward On Busy On  
*34  
*35*N# Extn Login  
*36 Extn Logout  
Hold Music  
Forward On Busy Off  
Forward On No Answer On  
Forward On No Answer Off  
*37*N# Park Call  
*38*N# Ride Call  
*07*N# Forward to Number  
*39  
*40  
*41  
*42  
Relay On  
Relay Off  
Relay Pulse  
Relay On  
Relay Off  
Relay Pulse  
*08  
*09  
Do Not Disturb On  
Do Not Disturb Off  
*10*N# Do Not Disturb Exception Add  
*11*N# Do Not Disturb Exception Delete *43  
*12*N# Follow Me Here  
*13*N# Follow Me Here Cancel  
*14*N# Follow Me To  
*44  
*45*N# Call Steel  
*46  
*47  
*48  
*49  
*50  
*51  
*52  
Call Steel  
*15  
*16  
*17  
*18  
*19  
Call Waiting On  
Call Waiting Off  
Voicemail Collect  
Voicemail On  
Conference Add  
Voicemail Ringback On  
Voicemail Ringback Off  
Forward Hunt Group Calls On  
Forward Hunt Group Calls Off  
Clear Call  
Voicemail Off  
*20*N# Set Hunt Group Night Service  
*21*N# Clear Hunt Group Night Service  
*53*N# Call Pickup Members  
*29  
*30  
*31  
Toggle Calls  
*57*N# Forward On Busy Number  
*70*N# Dial Physical Extn by Number  
*71*N# Dial Physical Extn by ID  
Call Pick Up Any  
Call Pick Up Group  
The table shows the shortcodes available to all users on IP Office.  
3701 Phone User Guide  
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Page 38  
[15-601083] Issue [1b] (1 June 2006)  
 
Index  
accessories..............................................................35  
answering a call.......................................................12  
key lock...............................................................25  
operating procedures..........................................19  
redial list..............................................................24  
ringer settings .....................................................27  
security functions................................................33  
shortcuts .............................................................34  
system.................................................................29  
telephone book settings......................................21  
telephone options ...............................................31  
tree......................................................................37  
volume settings...................................................28  
missed calls .............................................................26  
muting ......................................................................12  
A
B
battery information .......................................3, 5, 6, 35  
belt clip.....................................................................35  
C
calling.................................................................12, 26  
cancel key................................................................10  
care and maintenance .............................................36  
charger.......................................................3, 6, 31, 35  
cleaning....................................................................36  
conference ...............................................................12  
O
on/off ............................................................12, 25, 34  
D
desktop charger .......................................................35  
display..................................................................8, 31  
do not disturb ...........................................................38  
P
parking ...............................................................12, 38  
PIN ...........................................................................33  
power supply..............................................................1  
F
fowarding .................................................................38  
R
redial ........................................................................24  
registration .....................................................7, 29, 34  
ringer settings ..........................................................27  
H
handsfree.................................................................12  
headset ....................................................................35  
hold ..........................................................................12  
S
safety information.......................................................1  
security functions .....................................................33  
setup ..........................................................................7  
shortcodes ...............................................................38  
softkeys....................................................................10  
I
icons...........................................................................8  
installation..................................................................3  
K
keys..........................................................8, 10, 25, 34  
T
L
telephone book ........................................................21  
location.......................................................................3  
V
M
menu  
voicemail............................................................18, 38  
volume ...............................................................12, 28  
caller list..............................................................26  
3701 Phone User Guide  
IP Office 3.2  
Page 39  
[15-601083] Issue [1b] (1 June 2006)  
Performance figures and data quoted in this document are typical, and must be specifically confirmed in  
writing by Avaya before they become applicable to any particular order or contract. The company  
reserves the right to make alterations or amendments to the detailed specifications at its discretion. The  
publication of information in this document does not imply freedom from patent or other protective rights  
of Avaya or others.  
Intellectual property related to this product (including trademarks) and registered to Lucent Technologies  
have been transferred or licensed to Avaya.  
All trademarks identified by the ® or are registered trademarks or trademarks, respectively, of Avaya  
Inc. All other trademarks are the property of their respective owners.  
This document contains proprietary information of Avaya and is not to be disclosed or used except in  
accordance with applicable agreements.  
Any comments or suggestions regarding this document should be sent to "[email protected]".  
© 2006 Avaya Inc. All rights reserved.  
Avaya  
Unit 1, Sterling Court  
15 - 21 Mundells  
Welwyn Garden City  
Hertfordshire  
AL7 1LZ  
England  
Tel: +44 (0) 1707 392200  
Fax: +44 (0) 1707 376933  
3701 Phone User Guide  
IP Office 3.2  
Page 40  
[15-601083] Issue [1b] (1 June 2006)  

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