AT T EL51110 User Manual

User’s manual

EL51100/EL51110

DECT 6.0 cordless telephone

with caller ID/call waiting

Parts checklist

Your telephone package contains the following items. Save your sales receipt

and original packaging in the event warranty service is necessary.

Quick start guide

EL51100/EL51110

DECT 6.0 cordless telephone

with caller ID/call waiting

Quick start guide

Telephone base

Power adapter for

telephone base

Cordless handset

Wall mount bracket

Battery for cordless handset

Battery compartment cover

Telephone line cord

User’s manual

EL51100/EL51110

DECT 6.0 cordless telephone

with caller ID/call waiting

Table of contents

Speakerphon e .........................................................16

Getting started

Ending a call............................................................16

Redial..................................................................................17

To review numbers in the redial list............1 7

To call a number from the redial lis t ..........1 7

Quick reference guid e ..................................................2

Telephone base installation.......................................4

Battery installation and charging............................5

Battery installation..................................................5

Battery chargin g .......................................................6

Wall mount installation................................................7

Tabletop to wall mount installation................7

Wall mount to tabletop installatio n ...............9

To copy a number from the redial list

to the director y ......................................................18

To delete a number from the redial lis t ....1 8

Options while on calls...............................................19

Volume control.......................................................19

Mute.............................................................................19

Flash/call waitin g .................................................19

Temporary tone dialin g ......................................20

Chain dialing............................................................20

Handset locator.............................................................22

Telephone settings

Menu overview...............................................................10

Handset settings...........................................................11

Ringer volume.........................................................11

Ringer tone...............................................................11

LCD language..........................................................12

Directory

Voicemail waiting (visual message

Directory overview.......................................................23

Directory memory capacity..............................23

Exiting the director y ............................................23

Speed dial overview.............................................23

Create directory entrie s ............................................24

To create a new directory entr y ....................2 4

waiting) indicato r ..................................................12

Clear voicemail indicatio n ................................1 2

Key tone.....................................................................13

Set date/time..........................................................13

Home area cod e ....................................................14

Dial mode..................................................................14

To add a predialed telephone number

to the director y ......................................................25

Telephone operation

Making, answering and ending a call.................1 5

Making a cal l ...........................................................15

Temporary ringer silencing...............................1 5

Answering a cal l ....................................................15

Reviewing the director y ............................................26

To review directory entries...............................26

To search by nam e ...............................................26

Dialing, deleting and editing

a directory entr y ...........................................................28

Troubleshootin g ............................................................42

Maintenance....................................................................50

Important safety informatio n .................................51

Safety informatio n ................................................51

Especially about cordless telephone s ........5 1

To dial a directory number...............................28

To delete a directory entr y ..............................28

To edit a directory entry....................................2 8

Speed dial location s ...................................................29

Precautions for users of implanted

To assign or reassign a directory entry

cardiac pacemaker s .............................................52

to a speed dial location.....................................2 9

Pacemaker patient s .............................................52

To clear a speed dial locatio n ........................3 0

To dial a speed dial number............................3 0

Especially about telephone answering

system s ......................................................................52

FCC Part 68 and ACTA...............................................53

FCC Part 15.....................................................................55

Limited warranty...........................................................56

Technical specification s ............................................59

DECT 6.0 digital technolog y ............................59

Telephone operating range..............................59

Inde x ...................................................................................60

Caller ID

About caller I D ..............................................................31

Information about caller ID with

call waiting...............................................................31

About home area cod e ......................................3 1

Caller ID histor y ............................................................32

How caller ID history (call log) work s ........3 2

Memory match........................................................32

Caller ID operatio n ......................................................33

Missed (new) calls indicato r ............................33

Reasons for missing caller ID

information...............................................................33

To review the caller ID histor y .......................34

To view the dialing options..............................34

To dial a number from the caller ID

histor y .........................................................................35

To delete caller ID history entrie s ................3 5

Saving a caller ID history entry in the

directory.....................................................................36

Appendix

Screen icons, indicator lights and

alert tone s .......................................................................38

Screen icon s ............................................................38

Handset indicator lights.....................................38

Telephone base indicator lights.....................3 9

Handset alert tone s .............................................39

Handset display screen messages.......................4 0

You must install and charge

the battery before using the

cordless handset.

See pages 5 and 6 for easy

instructions.

Install the telephone base close to a telephone wall jack and an electrical

outlet not controlled by a wall switch. The telephone base can be placed on a

flat surface or vertically mounted on the wall (page 7). For optimum range and

better reception, place the telephone base in a central and open location.

If you subscribe to high-speed Internet service (DSL - digital subscriber line)

through your telephone line, you must install a DSL filter between the telephone

line cord and the telephone wall jack (page 4). The filter prevents noise and

caller ID problems caused by DSL interference. Please contact your DSL service

provider for more information about DSL filters.

Your product may be shipped with a protective sticker covering the handset or

telephone base display - remove it before use.

For customer service or product information, visit our website at

www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial

1 (866) 288-4268.

Avoid placing the telephone base too close to:

• Communication devices such as: television sets, VCRs, or other cordless

telephones.

• Excessive heat sources.

• Noise sources such as a window with traffic outside, motors, microwave

ovens, refrigerators, or fluorescent lighting.

• Excessive dust sources such as a workshop or garage.

• Excessive moisture.

• Extremely low temperature.

• Mechanical vibration or shock such as on top of the washing machine or

work bench.

Getting started

Quick reference guide

REDIAL/PAUSE

DIR/VOLUME

Press to scroll up while in

menus (page 10).

Press repeatedly to view the last

20 numbers dialed (page 17).

While entering numbers,

press and hold to insert a dialing

pause (pages 15 and 24).

Press to increase the listening

volume (page 19).

Press to show directory entries

when the handset is not in use

(page 26).

PHONE/FLASH

Press to make or answer a call

(page 15).

While entering names or

numbers in the directory, press

to move the cursor to the right

(page 24).

During a call, press to answer an

incoming call when you receive

a call waiting alert (page 19).

MENU/SELECT

Press to display the menu

(page 10).

While reviewing a caller ID

history entry, press repeatedly to

add or remove 1 in front of the

telephone number before dialing

or saving it in the directory

(page 34).

Once in the menu, press to

select an item or save an entry

or setting (page 10).

OFF/CLEAR

During a call, press to hang up

(page 16).

While entering names in the

directory, press to add a space

(page 24).

While using menus, press to

cancel an operation, back up to

the previous menu, or exit the

menu display (page 10).

TONE

During a call, press to send

touch-tone signals (page 20).

Press and hold while the

handset is not in use to erase

the missed calls indicator

(page 33).

MUTE

During a call, press to mute the

microphone (page 19).

CID/VOLUME

Press to scroll down while in

menus (page 10).

SPEAKER

Press to turn on the handset

speakerphone. Press again to

resume normal handset use

(page 20).

Press to decrease the listening

volume (page 19).

DELETE

Press to show the caller ID

history when the handset is not

in use (page 34).

While predialing, press to

delete digits (page 15).

While reviewing the redial list,

directory, speed dial list or

caller ID history, press to delete

an individual entry (pages 18,

28, 29 and 35).

While reviewing a caller ID

history entry, press repeatedly

to display other dialing options

(page 34).

While entering names or

numbers in the directory, press

to move the cursor to the left

(page 24).

Getting started

Quick reference guide

The > symbol indicates

Main menu

Using menus

the feature to select.

DIRECTORY (page 24)

CALL LOG (page 34)

RINGERS (page 11)

Press MENU/SELECT to enter the

main menu.

Press DIR or CID to scroll through

menu items.

SETTINGS (pages 12-14)

Press MENU/SELECT to select or

modify a highlighted item.

>DIRECTORY

CALL LOG

Press

OFF/CLEAR to cancel an

operation, back up to the previous

menu, or exit the menu display.

HANDSET LOCATOR

Press to make the handset beep so you can locate it

(page 22).

Getting started

Telephone base installation

If you subscribe to high-speed Internet service (DSL - digital subscriber line)

through your telephone line, you must install a DSL filter between the telephone

line cord and the telephone wall jack. The filter prevents noise and caller ID

problems caused by DSL interference. Please contact your DSL service provider

for more information about DSL filters.

The telephone base comes ready for tabletop use. If you want to mount your

telephone on a wall, refer to Wall mount installation on page 7 for details.

Electrical outlet not

Telephone wall jack

controlled by a wall switch

Plug the large end of

the base power adapter

into an electrical outlet

not controlled by a wall

switch.

Plug the other end of the

telephone line cord into a

telephone

wall jack.

A DSL filter (not included) is required if you

have DSL high-speed Internet service.

Telephone line cord

Route the cords through

the slots.

Plug one end of the

telephone line cord into

the TEL. LINE jack on the

bottom of the telephone

base.

Plug the small end of the

base power adapter into

the power jack on the

bottom of the telephone

base.

IMPORTANT INFORMATION:

Use only the power adapter provided with this product. To obtain a replacement, visit our website

at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial

1 (866) 288-4268.

Getting started

Battery installation and charging

Battery installation

Install the battery as shown below.

1. Plug the battery

connector securely

2. Insert the supplied battery

3. Align the cover flat against

the battery compartment,

then slide it upwards until

it clicks into place.

with the label THIS SIDE

UP facing up as indicated.

into the socket inside

the handset battery

compartment, matching

the color-coded label.

CHARGE light

4. Charge the handset by placing it face up in

the telephone base. The CHARGE light is on

when charging.

To replace the battery, press the tab and

slide the battery compartment cover

downwards. Lift out the old battery and

disconnect it from the handset. Follow the

instructions above to install and charge the

new battery.

IMPORTANT INFORMATION:

Use only the supplied rechargeable battery or replacement battery (model BT166342). To order,

visit our website at www.telephones.att.com, or call 1 (800) 222-3111.

In Canada, dial 1 (866) 288-4268.

Getting started

Battery installation and charging

Battery charging

Once you have installed the battery, the screen indicates

the battery status (see the table below). If necessary, place

the handset in the telephone base to charge the battery. For

best performance, keep the handset in the telephone base

when not in use. The battery is fully charged after 16 hours of

continuous charging. See Technical specifications on page 59

for battery operating times.

HANDSET 1

16 MISSED CALLS

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Battery status icon

If the screen is blank, you need to charge the handset without interruption for

at least 30 minutes to give the handset enough charge to use the telephone

for a short time. The screen shows LOW BATTERY until you have charged

the battery without interruption for at least 30 minutes. The following table

summarizes the battery charge indicators and actions to take.

Battery indicators

Battery status

Action

The screen is blank or shows

PLACE IN CHARGER.

Battery has no or very little

charge. The handset cannot

be used.

Charge without interruption

until the screen shows

LOW BATTERY or HANDSET 1

(at least 30 minutes).

The screen shows

Battery has enough charge to

be used for a short time.

Charge without interruption

until the screen shows

HANDSET 1 (at least

30 minutes).

LOW BATTERY and flashes.

The screen shows HANDSET 1 Battery is charged.

and the battery icon shows

To keep the battery charged,

place it in the telephone base

when not in use.

NOTES:

•

If you are on a call in low battery mode, you hear four short beeps every 50 seconds.

When you place the handset in the telephone base, if no battery is installed in that handset,

the CHARGE light is off and the screen shows NO BATTERY. Follow the instructions in

Battery installation on page 5 to install the battery.

Getting started

Wall mount installation

The telephone base comes ready for tabletop use. If you want to mount your

telephone on a wall, use the provided wall mount bracket to connect with

a standard dual-stud telephone wall mounting plate. If you do not have this

mounting plate, you can purchase one from many hardware or consumer

electronics retailers. Professional assistance may be required to install the

mounting plate.

Tabletop to wall mount installation

To change the telephone base from the tabletop installation to wall mount

installation, make sure you first unplug the power adapter from the electrical

outlet and unplug the telephone line cord from the telephone wall jack.

1. Plug one end of the telephone line cord into the TEL. LINE jack on the

bottom of the telephone base. Plug the small end of the base power adapter

into the power jack on the bottom of the telephone base.

2. Position the telephone base as shown below. Insert the extended tabs of the

wall mount bracket into the slots on the back of the telephone base. Push

the telephone base down until it clicks securely in place.

3. Route the telephone line cord through the wall mount bracket hole. Route

the power cord out of the bottom of the telephone.

Slots for wall mount

bracket installation

A DSL filter (not included) is

required if you have DSL high-

speed Internet service.

Getting started

Wall mount installation

4. Plug the other end of the telephone line cord into the telephone wall jack.

Plug the large end of the base power adapter into an electrical outlet not

controlled by a wall switch.

A DSL filter (not included) is

required if you have DSL high-

speed Internet service.

5. Align the holes on the wall mount bracket with the mounting studs of the

wall mounting plate and slide the bracket down until it locks securely. Bundle

the telephone line cord and power adapter cord neatly with twist ties.

DSL filter

Getting started

Wall mount installation

Wall mount to tabletop installation

To change the telephone base from the wall mount installation to tabletop

installation, follow the steps below.

1. Unplug the large end of the base power adapter from the electrical outlet.

2. If the telephone line cord and power adapter cord are bundled, untie them

first. Slide the wall mount bracket up and remove it from the wall mounting

plate. Unplug the end of the telephone line cord from the telephone wall jack.

3. Lift the telephone base up to detach it from the wall mount bracket.

4. Refer to Telephone base installation on page 4 to install the telephone base.

Telephone settings

Menu overview

Use the menu to change the telephone settings.

HANDSET 1

16 MISSED CALLS

1. Press MENU/SELECT in idle mode (when the handset is not

in use) to enter the main menu.

2. Press DIR or CID to scroll until the > symbol is next to the

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feature you want to select.

The handset is in

idle mode.

3. Press MENU/SELECT to select or save the indicated item.

-OR-

Press

OFF/CLEAR to cancel an operation, back up to the

previous menu or exit the menu display.

-OR-

>DIRECTORY

CALL LOG

Press and hold

OFF/CLEAR to cancel an operation and

return to idle mode.

-OR-

The > symbol indicates

the feature to select.

If no key is pressed within 30 seconds, the handset

automatically cancels an operation and returns to idle mode.

Menu structure

Directory

Directory overview

Directory memory capacity

The directory can store up to 100 entries, with a maximum of

15 alphanumeric characters (including spaces) for the names

and 30 digits for the telephone numbers. A convenient search

feature can help you find and dial numbers quickly (see

To search by name on page 26).

Charlie Johnson

888-883-2445

DIRECTORY FULL

If there are already 100 entries, the screen shows

DIRECTORY FULL. You cannot store a new number until you

delete one.

If the directory is empty, when you access it, the screen shows

DIRECTORY EMPTY.

Exiting the directory

Press

OFF/CLEAR to cancel an operation, back up to the

previous menu, or exit the menu display. Press and hold

OFF/CLEAR to return to idle mode.

Speed dial overview

This telephone has 10 speed dial locations where you can

assign telephone numbers from the directory you wish to dial

numbers using only two key presses. For more details, refer to

Speed dial locations on page 29.

>0: Charlie John

1: Robert Brown

Directory

Create directory entries

To create a new directory entry

1. Press MENU/SELECT in idle mode.

2. Press DIR or CID to scroll to >DIRECTORY, then press MENU/SELECT.

3. Press DIR or CID to scroll to >ADD CONTACT.

ENTER NUMBER

4. Press MENU/SELECT.

888-883-2445_

5. Enter the telephone number when prompted.

• Copy a number from redial:

a. Press REDIAL/PAUSE.

b. Press DIR or CID or press REDIAL/PAUSE repeatedly to locate the

number to copy.

c. Press MENU/SELECT to copy the number.

-OR-

• Use the dial pad keys to enter a number (up to 30 digits).

– Press DIR or CID to move the cursor to the right or left.

– Press and hold REDIAL/PAUSE to enter a three-second dialing pause

(a P appears).

– Press DELETE to erase digits.

– Press and hold DELETE to erase all digits.

6. Press MENU/SELECT to save the number in the display.

7. Enter the name when prompted. Use the dial pad keys and refer to the

character chart (page 25) to enter a name (up to 15 characters). Each time

you press a key, the character on that key appears. Additional key presses

produce other characters on that key.

• Press 0 to add a space.

ENTER NAME

Charlie Johnson_

• Press DIR or CID to move the cursor to the right or left.

• Press DELETE to erase characters.

• Press and hold DELETE to erase all characters.

Directory

Create directory entries

• The first letter of every word is capitalized. The remaining letters in a word

start as lower case letters as shown in the character chart below.

Characters by number of key press

Dial

Key

‘

(

)

space

8. Press MENU/SELECT to store your new directory entry. The handset shows

SAVED and a confirmation tone sounds.

NOTES:

•

The screen shows NUMBER ALREADY SAVED if the number is already in the directory. You

cannot save the same number more than once.

If you pause for too long while creating an entry, the procedure times out and you have to begin again.

To add a predialed telephone number to the directory

1. While the handset is in idle mode, use the dial pad keys to

enter the telephone number (up to 30 digits).

888-722-7702

• Press and hold REDIAL/PAUSE to insert a three-second

dialing pause (a P appears).

• Press DELETE to make corrections.

2. Press MENU/SELECT to edit the telephone number. Refer to Step 5 in

To create a new directory entry on page 24.

3. Press MENU/SELECT to edit the name. Refer to Step 7 in To create a new

directory entry on page 24.

4. Press MENU/SELECT to store your new directory entry. The handset shows

SAVED and sounds a confirmation tone.

Directory

Reviewing the directory

To review directory entries

1. Press DIR when in idle mode to show the first entry in

the directory. DIRECTORY EMPTY appears if there are no

directory entries.

Charlie Johnson

888-883-2445

-OR-

You can also show the first entry in the directory by

pressing MENU/SELECT when in idle mode. Press DIR or

CID to scroll to >DIRECTORY, then press MENU/SELECT

twice to select >REVIEW.

Christine Smith

888-722-7702

2. Press DIR or CID to browse through the directory. Entries

appear alphabetically by the first letter in the name.

NOTES:

•

If the telephone number in the directory exceeds 15 digits, < appears in front of the

telephone number. Press TONE to move towards the end of the telephone number or press

# to move towards the beginning of the telephone number.

If you pause for too long while reviewing an entry, the procedure times out and you have to

begin again.

To search by name

1. Press DIR when in idle mode to show the first entry in the directory.

2. When an entry appears, press the dial pad keys (0-9) to start a name search

(alphabetical search).

The directory shows the first name beginning with the first letter associated

with the dial pad key if there is an entry in the directory that begins with

that letter.

3. To see other names that start with the letters on the same dial pad key,

keep pressing the key until the desired letter is shown. The names appear in

alphabetical order.

For example, if you have the names Jennifer, Jessie, Kevin and Linda in your

directory:

• If you press 5 (JKL) once, J and then Jennifer display.

• If you press 5 (JKL) once, J displays. Press CID. Jessie displays.

Directory

Reviewing the directory

• If you press 5 (JKL) twice, K and then Kevin display.

• If you press 5 (JKL) three times, L and then Linda display.

• If you press 5 (JKL) four times, 5 displays.

• If you press 5 (JKL) five times, J displays and then Jennifer

displays again.

NOTE: If you press a key (0-9) and no name starts with the letters on that key, the directory

shows the entry that matches the next letter in the directory.

Directory

Dialing, deleting and editing a directory entry

You can dial, delete or edit the displayed directory entry.

Robert Brown

800-360-4121

See To review directory entries or To search by name on

page 26 to show an entry from the directory first.

To dial a directory number

• While reviewing a directory entry, press

PHONE/FLASH or

PHONE

0:00:20

Robert Brown

SPEAKER to dial the displayed telephone number from

the directory (known as Display Dial).

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To delete a directory entry

1. While reviewing a directory entry, press DELETE. The screen

Robert Brown

shows DELETE CONTACT?

DELETE CONTACT?

2. Press SELECT to delete the displayed entry from the

directory. The handset shows DELETING... and then

CONTACT DELETED with a confirmation tone. Once deleted,

you cannot retrieve that entry.

CONTACT DELETED

-OR-

Press

OFF/CLEAR to exit and leave the entry intact.

NOTE: If the directory entry you deleted is also in the speed dial

location, the telephone will automatically clear the speed dial location that entry occupied.

To edit a directory entry

1. While reviewing a directory entry, press MENU/SELECT. The

EDIT NUMBER

screen shows EDIT NUMBER with the current number of

360-4121_

the entry.

2. Follow Step 5 in To create a new directory entry on page 24

to edit the digits.

3. Press MENU/SELECT to save the number in the display. The

screen shows EDIT NAME with the current name of the

entry.

EDIT NAME

Robert_

4. Follow Step 7 in To create a new directory entry on page 24

to edit the characters.

5. Press MENU/SELECT to confirm. The handset shows SAVED with a

confirmation tone and then shows the updated entry.

Directory

Speed dial locations

To assign or reassign a directory entry to a speed dial location

1. Press MENU/SELECT in idle mode.

2. Press DIR or CID to scroll to >DIRECTORY. Press

>SPEED DIAL

MENU/SELECT.

REVIEW

3. Press DIR or CID to scroll to >SPEED DIAL. Press

MENU/SELECT.

4. To assign a speed dial location, press DIR or CID to scroll

to an empty speed dial location.

>0: <EMPTY>

1: Robert Brown

-OR-

To reassign a speed dial location, press DIR or CID to

scroll to the desired speed dial location.

5. Press MENU/SELECT to show the directory.

Charlie Johnson

888-883-2445

6. Press DIR or CID to browse through the directory and find

the desired entry.

-OR-

Use the alphabetical search to find the desired entry. Refer

to Steps 2 and 3 in To search by name on page 26.

>0: Charlie John

1: Robert Brown

7. Press MENU/SELECT to confirm. The name (up to 12

characters) of the desired directory entry appears in the

selected speed dial location.

NOTES:

•

If the directory is empty, when you press MENU/SELECT in Step 5, the screen shows

DIRECTORY EMPTY.

If the speed dial location you selected is occupied, the new directory entry you selected

replaces the old one. Take caution not to replace entries you do not wish to delete from the

speed dial locations.

Directory

Speed dial locations

To clear a speed dial location

1. Press MENU/SELECT in idle mode.

>0: Charlie John

1: Robert Brown

2. Press DIR or CID to scroll to >DIRECTORY. Press

MENU/SELECT.

3. Press DIR or CID to scroll to >SPEED DIAL. Press

MENU/SELECT.

>0: <EMPTY>

4. Press DIR or CID to scroll to a speed dial location.

1: Robert Brown

5. Press DELETE to clear the selected speed dial location.

<EMPTY> appears in that speed dial location.

NOTE: Clearing the speed dial locations does not affect the entries in

the directory.

To dial a speed dial number

1. When in idle mode, press and hold a dial pad key (0 through 9)

to choose the desired speed dial entry.

2. Press

PHONE/FLASH or SPEAKER to dial the displayed

telephone number (known as Display Dial).

NOTE: If the speed dial location you selected is empty, the screen shows

the speed dial list.

Caller ID

About caller ID

This product supports caller ID services offered by most telephone service

providers. Caller ID allows you to see the name, number, date and time of calls.

The available caller ID information will appear after the first or second ring.

Information about caller ID with call waiting

Caller ID with call waiting lets you see the name and telephone number of the

caller before answering the call, even while on another call.

It may be necessary to change your telephone service to use this feature.

Contact your telephone service provider if:

• You have both caller ID and call waiting, but as separate

services (you may need to combine these services).

• You have only caller ID service, or only call waiting

service.

Christine Smith

• You don’t subscribe to caller ID or call waiting services.

888-722-7702

There are fees for caller ID services. In addition, services may

not be available in all areas.

10:30^PM

11/20

This product can provide information only if both you and

the caller are in areas offering caller ID service and if both

telephone service providers use compatible equipment. The

time and date are sent by the telephone service provider

along with the call information.

The caller ID information may not be available for every incoming call. The

callers may intentionally block their names and/or telephone numbers.

NOTE: You can use this product with regular caller ID service, or you can use this product’s

other features without subscribing to either caller ID or combined caller ID with call waiting service.

About home area code

See Home area code on page 14 to determine if you should enter your area

code. Entering the area code changes how numbers are displayed in the caller

ID history and how to return a call from the caller ID history (see

To view the dialing options on page 34).

Caller ID

Caller ID history

How caller ID history (call log) works

The telephone stores caller ID information about the last 50 incoming calls in the

telephone base. Each entry may have up to 24 digits for the telephone number

and 15 characters for the name. Entries are stored in reverse chronological order.

The telephone deletes the oldest entry when the log is full to make room for

new calls. If you answer a call before the information appears on the screen, it

does not show in the caller ID history.

NOTE: The caller ID information might not be available for every incoming call. The callers

might intentionally block their names and/or telephone numbers (see Reasons for missing caller

ID information on page 33).

Memory match

If the incoming telephone number matches the last seven

Chris

digits of a telephone number in your directory, the name that

888-722-7702

appears on the screen matches the corresponding name in your

directory.

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For example, if Christine Smith calls, her name appears as Chris

if this is how you entered it into your directory.

NOTE: The number shown by your caller ID is in the format sent by the telephone service

provider. The telephone service provider usually delivers 10-digit telephone numbers (area code

plus telephone number). If the telephone number of the caller does not match a number in your

directory, the name appears as it is delivered by the telephone service provider. For example, if the

telephone service provider includes the area code and the directory number does not, the name

appears as delivered by the telephone service provider.

Caller ID

Caller ID operation

Missed (new) calls indicator

When you have calls that have not been reviewed, the

handset idle screen shows XX MISSED CALLS.

HANDSET 1

16 MISSED CALLS

All entries that have not been reviewed are counted as missed

(new) calls. Each time you review a caller ID history entry marked

NEW, the number of missed (new) calls decreases by one.

10:30^PM

11/20

HANDSET 1

If you do not want to review the missed (new) calls one by one,

but still want to keep them in the caller ID history, you can

press and hold

OFF/CLEAR for four seconds when the handset

10:30^PM

11/20

is idle. All the entries in the caller ID history are considered old

(reviewed), and the missed calls message goes away.

Reasons for missing caller ID information

There are occasions when other information or no information shows for

various reasons:

Screen message

PRIVATE NAME

Reason

The caller prefers not to show the name.

PRIVATE NUMBER

PRIVATE CALLER

UNKNOWN NAME

The caller prefers not to show the telephone number.

The caller prefers not to show the name and telephone number.

Your telephone service provider cannot determine the

caller’s name.

UNKNOWN NUMBER

UNKNOWN CALLER

Your telephone service provider cannot determine the caller’s

telephone number.

Your telephone service provider cannot determine the caller’s

name and telephone number. Calls from other countries may

also generate this message.

Caller ID

Caller ID operation

To review the caller ID history

Review the caller ID history to find out who called, to return the call or to copy

the caller’s name and number into your directory. CALL LOG EMPTY appears if

there are no records in the caller ID history.

1. When a handset is in idle mode, press CID to review the caller ID history in

reverse chronological order starting with the most recent call.

-OR-

You can also review the caller ID history by pressing MENU/SELECT. Press

DIR or CID to scroll to >CALL LOG, then press MENU/SELECT twice to

select >REVIEW.

Caller’s name

2. Press DIR or CID to scroll through the

Christine Smith

Caller’s number

list. A double beep sounds when the

888-722-7702

list reaches the beginning or end of the

caller ID history.

Appears when

the call is missed

and not reviewed.

10:30^PM

11/20

3. Press

history.

OFF/CLEAR to exit the caller ID

Time of call

Date of call

NOTE: If the telephone number has more than 15 digits, only the last 15 digits appear in the

caller ID history.

To view the dialing options

Although the caller ID history entries received typically have 10 digits (the

area code plus the seven-digit number), in some areas, you might need to dial

only the seven digits, or 1 plus the seven digits, or 1 plus the area code plus

the seven digits. You can follow the steps below to

change the number of digits that you dial from or

Robert Brown

800-360-4121

store in the directory:

1. Follow Steps 1 and 2 in To review the caller ID

10:45^PM

11/20

history on this page to find the entry.

Press #

1-800-360-4121

360-4121

2. Before dialing or saving the telephone number in

the directory, press # repeatedly to show different

dialing options for local and long distance numbers.

Press #

1-360-4121

800-360-4121

-OR-

Press 1

1-800-360-4121

800-360-4121

Press 1

Caller ID

Caller ID operation

-OR-

Before dialing or saving the telephone number in the directory, press 1

repeatedly if you need to add or remove 1 in front of the telephone number.

NOTE: If you do not need to dial the area code for local calls, make sure to program your

home area code (see Home area code on page 14).

To dial a number from the caller ID history

1. While reviewing the caller ID history, press DIR or CID to

Christine Smith

browse through the caller ID history and find the entry.

888-722-7702

2. Press

PHONE/FLASH or SPEAKER to dial the displayed

telephone number from the caller ID history (known as

Display Dial).

10:30^PM

PHONE

11/20

0:01:30

NOTES:

Christine Smith

•

If the telephone number has more than 15 digits, only the last 15 digits

appear in the caller ID history. The telephone can still dial out all digits (up

to 24 digits) of that telephone number.

10:40^PM

11/20

You might need to change how a caller ID number is dialed if the entry

does not appear in the correct format. Caller ID numbers might appear with an area code that

might not be necessary for local calls, or without a 1 that might be necessary for long distance

calls. For details, see To view the dialing options on page 34.

To delete caller ID history entries

To delete a caller ID history entry:

1. While reviewing the caller ID history, press DIR or CID to

DELETING...

browse through the caller ID history and find the entry.

2. Press DELETE to delete the displayed entry from the

caller ID history. The screen shows DELETING... with a

confirmation tone. Once an entry is deleted, you cannot retrieve it.

To delete all caller ID history entries:

1. Press MENU/SELECT in idle mode.

>DEL ALL CALLS

REVIEW

2. Press DIR or CID to scroll to >CALL LOG. Press

MENU/SELECT.

3. Press DIR or CID to scroll to >DEL ALL CALLS. Press

MENU/SELECT. The screen shows DELETE ALL CALLS?

Caller ID

Caller ID operation

4. Press MENU/SELECT to delete all entries from the caller ID

history. The screen shows DELETING... with a confirmation

tone. Once entries are deleted, you cannot retrieve them.

-OR-

DELETE

ALL CALLS?

Press

OFF/CLEAR to exit and leave all entries in the

caller ID history intact.

Saving a caller ID history entry in the directory

1. While reviewing the caller ID history, press DIR or CID to

browse through the caller ID history and find the desired

entry.

Christine Smith

888-722-7702

2. Press MENU/SELECT. The screen shows EDIT NUMBER.

10:30^PM

11/20

3. Use the dial pad keys to modify the telephone number (up

to 24 digits).

EDIT NUMBER

• Press DIR or CID to move the cursor to the right or left.

722-7702_

• Press and hold REDIAL/PAUSE to enter a three-second

dialing pause (a P appears).

• Press DELETE to erase digits.

• Press and hold DELETE to erase all digits.

4. Press MENU/SELECT to save the number in the display. The screen shows

EDIT NAME.

5. Use the dial pad keys and refer to the character chart (page 25) to modify

the name (up to 15 characters).

EDIT NAME

• Press 0 to add a space.

Chris_

• Press DIR or CID to move the cursor to the right or left.

• Press DELETE to erase characters.

• Press and hold DELETE to erase all characters.

6. Press MENU/SELECT to confirm. The screen shows SAVED with a

confirmation tone.

NOTES:

•

The screen shows NUMBER ALREADY SAVED if the number is already in the directory. You

cannot save the same number more than once.

If the directory is full, the screen shows DIRECTORY FULL.

Caller ID

Caller ID operation

•

If you try to save a caller ID history entry to the directory without a number, UNABLE TO SAVE

displays.

•

If the telephone number has more than 15 digits, only the last 15 digits appear in the caller ID

history. The telephone can still save all digits (up to 24 digits) of that telephone number from

the caller ID history in the directory.

•

You might need to change how a caller ID number is saved in the directory if the entry does not

appear in the correct format. Caller ID numbers might appear with an area code that might not

be necessary for local calls, or without a 1 that might be necessary for long distance calls. For

details, see To view the dialing options on page 34.

Appendix

Screen icons, indicator lights and alert tones

Screen icons

Low battery; place the handset in the

telephone base to recharge.

Indicates the battery voltage level.

Battery is charging.

(flashing)

or or

HANDSET 1

16 MISSED CALLS

10:30^PM

11/20

(animated display)

The speakerphone is in use.

The handset ringer is turned off.

New voicemail received from the

telephone service provider.

NEW

While reviewing the caller ID history,

missed calls that have not been reviewed.

MUTE

Microphone is muted.

Handset indicator lights

CHARGE light

On when the handset is charging in the telephone base.

Backlight (lighted display and dial pad)

On when a call is coming in.

On when a key is pressed.

SPEAKER light

On when the speakerphone is in use.

Appendix

Screen icons, indicator lights and alert tones

Telephone base indicator lights

IN USE light

On when the handset is in use.

Flashes when another telephone on the same line is in use.

Flashes quickly when there is an incoming call.

Handset alert tones

One short beep

(Key tone)

A key is pressed.

Two short beeps

(Error tone)

Command has failed.

You have reached the beginning or end of the list.

You have reached the minimum or maximum listening volume.

Three short beeps

(Out-of-range or no-power-at-

base warning tone)

The handset is out of range or there is no power at the

telephone base.

Three short high-pitched beeps

(Confirmation tone)

The telephone has completed the command successfully.

Low battery warning.

Four short beeps

(Low-battery warning tone)

Appendix

Handset display screen messages

CALL LOG EMPTY

DIRECTORY EMPTY

ENDED

You are accessing an empty caller ID history.

There are no directory entries.

You have just ended a call.

INCOMING CALL

LINE IN USE

There is a call coming in.

An extension telephone on the same line or the handset is in use.

LIST FULL

The directory is full. You cannot save any new entries unless

you delete some current entries.

LOW BATTERY

MICROPHONE ON

MUTED

The battery needs to be charged.

Mute is off so the other party can hear your voice.

The microphone is off.

NEW VOICEMAIL

There are new voicemail messages from your telephone service

provider.

NO BATTERY

NO LINE

You have placed the handset in the telephone base without

installing a battery in that handset.

There is no telephone line connected.

NUMBER

ALREADY SAVED

The telephone number you have entered is already stored in

the directory.

OUT OF RANGE OR

NO PWR AT BASE

The handset has lost communication with the telephone base.

PAGING

The telephone base is paging the handset.

The handset is on a call.

PHONE

PLACE IN

CHARGER

The battery is very low. The handset should be placed in the

telephone base.

RINGER OFF

The ringer is muted temporarily during an incoming call.

SAVED

The entry is now in the directory.

SPEAKER

The handset speakerphone is in use.

Appendix

Handset display screen messages

UNABLE TO CALL.

TRY AGAIN

While the handset is on a call, it is out of range or there is no

power at the telephone base.

UNABLE TO SAVE

You cannot save a caller ID history entry without a number to

the directory.

XX MISSED CALLS

There are new calls in the caller ID history.

Appendix

Troubleshooting

If you have difficulty with your telephone, please try the suggestions below.

For customer service, or to purchase accessories or replacement parts, visit

our website at www.telephones.att.com, or call 1 (800) 222-3111.

In Canada, dial 1 (866) 288-4268. When you call customer service, you

will need the serial number or model number found on the bottom of the

telephone base.

My telephone doesn’t work at all.

• Make sure the power cord is securely plugged in.

• Make sure that the battery connector is securely plugged into the

cordless handset.

• Make sure the telephone line cord is securely and firmly plugged into the

telephone base and the telephone wall jack.

• Charge the battery in the cordless handset for at least 16 hours. For

optimum daily performance, return the cordless handset to the telephone

base when not in use.

• If the battery is depleted, it may take approximately 30 minutes to charge

the handset before it shows LOW BATTERY. Refer to Battery charging on

page 6 for details.

• Reset the telephone base. Unplug the electrical power. Wait for

approximately 15 seconds, then plug it back in. Allow up to one minute for

the cordless handset and telephone base to reset.

• You may need to purchase a new battery. Please refer to Battery installation

on page 5.

I cannot get a dial tone.

• First try all the suggestions above.

• Move the cordless handset closer to the telephone base. You might have

moved out of range.

• If the previous suggestions don’t work, disconnect the telephone base from the

telephone wall jack and connect the jack to a different telephone. If there is no

dial tone on that telephone either, the problem is in your wiring or telephone

service. Contact your telephone service provider (charges may apply).

• Your telephone line cord might be defective. Try installing a new telephone

line cord.

Appendix

Troubleshooting

I cannot dial out.

• First try all the suggestions in the item I cannot get a dial tone on page 42.

• Make sure you have a dial tone before dialing. The cordless handset may

take a second or two to find the telephone base and produce a dial tone.

This is normal. Wait an extra second before dialing.

• Check that all the telephones connected to the same telephone line are

hung up.

• Make sure to set the dial mode to the correct setting (pulse dialing or tone

dialing) for the service in your area (see Dial mode on page 14).

• Eliminate any background noise. Noise from a television, radio or other

appliances may cause the telephone to not dial out properly. If you cannot

eliminate background noise, first try muting the cordless handset before

dialing, or dialing from another room in your home with less background noise.

• If the other telephones in your home are having the same problem, the

problem is in your wiring or telephone service. Contact your telephone

service provider (charges may apply).

My cordless handset isn’t performing normally.

• Make sure the power cord is securely plugged into the telephone base. Plug

the power adapter into a different, working electrical outlet not controlled

by a wall switch.

• Move the cordless handset closer to the telephone base. You might have

moved out of range.

• Reset the telephone base. Unplug the electrical power. Wait for 15 seconds

then plug it back in. Allow up to one minute for the cordless handset and

telephone base to reset.

• Other electronic products can cause interference to your cordless telephone.

Try installing your telephone as far away from these types of electronic

devices as possible: television sets, VCRs, or other cordless telephones.

OUT OF RANGE OR NO PWR AT BASE appears on my cordless handset.

• Ensure that the telephone base is powered up.

• Place the cordless handset in the telephone base for one minute to allow

the cordless handset and base to synchronize.

Appendix

Troubleshooting

• Move the cordless handset closer to the telephone base. You might have

moved out of range.

• Reset the telephone base. Unplug the electrical power. Wait for 15 seconds

then plug it back in. Allow up to one minute for the cordless handset and

telephone base to reset.

• Other electronic products can cause interference to your cordless telephone.

Try installing your telephone as far away from these types of electronic

devices as possible: television sets, VCRs, or other cordless telephones.

The batteries do not hold a charge.

• If the cordless handset is in the telephone base and the charge light does not

come on, refer to the item The charge light is off on this page.

• Charge the battery in the cordless handset for at least 16 hours. For

optimum daily performance, return the cordless handset to the telephone

base when not in use.

• If the battery is depleted, it may take approximately 30 minutes to charge

the handset before it shows LOW BATTERY. Refer to Battery charging on

page 6 for details.

• You may need to purchase a new battery. Please refer to Battery installation

on page 5.

The charge light is off.

• Make sure the power cord is plugged in correctly and securely.

• Make sure the battery is installed correctly in the handset. Follow the

instructions in Battery installation on page 5 to install the battery.

• Unplug the electrical power. Wait for 15 seconds, then plug it back in. Allow

up to one minute for the cordless handset and telephone base to reset.

• Clean the cordless handset and telephone base charging contacts each

month using a pencil eraser or cloth.

Appendix

Troubleshooting

I get noise, static, or weak signals even when I’m near the telephone base.

• If you subscribe to high-speed Internet service (DSL - digital subscriber line)

through your telephone line, you must install a DSL filter between the

telephone line cord and the telephone wall jack (see Telephone base

installation on page 4). The filter prevents noise and caller ID problems

caused by DSL interference. Please contact your DSL service provider for

more information about DSL filters.

• Other electronic products, such as computers, wireless routers, microwave

ovens and other cordless telephones can interfere with the performance of

your cordless telephone. You may be able to improve the performance of

your telephone by installing the telephone base as far away as possible from

other electronic devices.

• Do not install this telephone near a microwave oven or on the same

electrical outlet. You may experience decreased performance while the

microwave oven is operating.

• If your telephone is plugged in with a modem or a surge protector, plug

the telephone (or modem/surge protector) into a different location. If this

doesn’t solve the problem, relocate your telephone or modem farther apart

from one another, or use a different surge protector.

• Move your telephone to a higher location. The telephone will likely have

better reception when installed in a high area.

• If the other telephones in your home are having the same problem, the

problem is in your wiring or telephone service. Contact your telephone

service provider (charges may apply).

I experience poor sound quality when using the speakerphone.

• For increased sound quality while using the speakerphone, place the handset

on a flat surface with the dial pad facing up.

• When using a speakerphone, controlling background noise in your

environment is essential. While you are listening to your party, press MUTE

to temporarily turn your microphone off. When it is your turn to speak,

remember to press MUTE again to turn the microphone on.

Appendix

Troubleshooting

• Excessive background noise will cause a speakerphone to fade in and out.

Try controlling the background noise by turning off any audio devices near

the speakerphone. Also, try to avoid interrupting the person at the other end

of the conversation while the person is speaking. If background noise cannot

be controlled, you should terminate speakerphone operation and return to

normal handset mode.

I hear other calls while using my telephone.

• Disconnect the telephone base from the telephone wall jack, and plug in

a different telephone. If you still hear other calls, the problem is probably

in your wiring or telephone service. Call your telephone service provider

(charges may apply).

My calls cut in and out while I’m using my cordless handset.

• Other electronic products can cause interference to your cordless telephone.

Try installing your telephone as far away as possible from electronic devices

such as wireless routers, or other cordless telephones.

• Move the handset closer to the base. The operating range may vary with

environmental conditions and time of use. There may be places within your

environment that a cordless telephone will not work well. If the problem

only occurs in certain areas of your environment, you can conclude that

there is nothing wrong with the telephone.

• Do not install this telephone near a microwave oven or on the same

electrical outlet. You may experience decreased performance while the

microwave oven is operating.

• If your telephone is plugged in with a modem or surge protector, plug

the telephone (or modem/surge protector) into a different location. If this

doesn’t solve the problem, relocate your telephone or modem farther apart

from one another, or use a different surge protector.

• Move your telephone base to a higher location. The telephone will have

better reception when installed in a high area.

• If the other telephones in your home are having the same problem, the

problem is in your wiring or telephone service. Contact your telephone

service provider (charges may apply).

Appendix

Troubleshooting

• If you subscribe to high-speed Internet service (DSL - digital subscriber line)

through your telephone line, you must install a DSL filter between the

telephone line cord and the telephone wall jack (see Telephone base

installation on page 4). The filter prevents noise and caller ID problems

caused by DSL interference. Please contact your DSL service provider for

more information about DSL filters.

My cordless handset does not ring when I receive a call.

• Make sure that the ringer is not turned off. Refer to Ringer volume on page 11.

• Make sure the telephone line cord is plugged securely into the telephone base

and the telephone wall jack. Make sure the power cord is securely plugged in.

• The cordless handset may be too far from the telephone base.

• Charge the battery in the cordless handset for at least 16 hours. For

optimum daily performance, return the cordless handset to the telephone

base when not in use.

• You may have too many extension telephones on your telephone line to

allow all of them to ring simultaneously. Try unplugging one telephone at a

time until the telephone starts ringing.

• The layout of your home or office might be limiting the operating range. Try

moving the telephone base to another location, preferably on an upper floor.

• If the other telephones in your home are having the same problem, the

problem is in your wiring or telephone service. Contact your telephone

service provider (charges may apply).

• Test a working telephone at the telephone wall jack. If another telephone

has the same problem, the problem is the telephone wall jack. Contact your

telephone service provider (charges may apply).

• Other electronic products can cause interference to your cordless telephone.

Try installing your telephone as far away as possible from electronic devices

such as wireless routers, or other cordless telephones.

• Completely remove then replace the battery. Place the cordless handset in the

telephone base. Wait for the cordless handset to reestablish its connection

with the telephone base. Allow up to one minute for this to take place.

• Your telephone line cord might be defective. Try installing a new telephone

line cord.

Appendix

Troubleshooting

My caller ID isn’t working.

• Caller ID is a subscription service. You must subscribe to this service from

your telephone service provider for this feature to work on your telephone.

• Your caller must be calling from an area that supports caller ID.

• Both your and your caller’s telephone service providers must use caller ID

compatible equipment.

• Make sure the home area code is set correctly in the telephone (see

Home area code on page 14).

• If you subscribe to high-speed Internet service (DSL - digital subscriber line)

through your telephone line, you must install a DSL filter between the

telephone line cord and the telephone wall jack (see Telephone base

installation on page 4). The filter prevents noise and caller ID problems

caused by DSL interference. Please contact your DSL service provider for

more information about DSL filters.

My telephone does not receive caller ID when on a call.

• Make sure you subscribe to caller ID with call waiting features provided by

your telephone service provider. Caller ID features work only if both you and

the caller are in areas offering caller ID service, and if both telephone service

providers use compatible equipment.

icon shows on the display and I don’t know why.

• Your telephone has voicemail indication. If appears on the display, then

your telephone has received a signal from your telephone service provider

that you have a voicemail message waiting for you to retrieve from your

telephone service provider. Contact your telephone service provider for more

information on how to access your voicemail.

I subscribe to a nontraditional telephone service that uses my computer to

establish connections, and my telephone doesn’t work.

• Make sure your computer is powered on.

• Make sure your Internet connection is working properly.

• Make sure that the software is installed and running for your nontraditional

telephone service.

Appendix

Troubleshooting

• Make sure to plug your USB telephone adapter into a dedicated USB port

on your computer. Do not plug it into a multiple port USB hub (USB splitter)

that is not powered.

• In a few rare instances, the USB port on your computer may not have

enough power. In these instances, try using a USB hub with its own external

power supply.

• If you are using a firewall, it may prevent access to your nontraditional

telephone service. Contact your service provider for more information.

Common cure for electronic equipment:

If the telephone is not responding normally, try resetting it. Do the following in

the order listed:

1. Disconnect the power to the telephone base.

2. Disconnect the cordless handset battery.

3. Wait a few minutes.

4. Connect power to the telephone base.

5. Completely remove then replace the battery. Place the cordless handset into

the telephone base.

6. Wait for the cordless handset to reestablish its connection with the

telephone base. Allow up to one minute for this to take place.

Appendix

Maintenance

Taking care of your telephone

• Your cordless telephone contains sophisticated electronic parts, so it must

be treated with care.

• Avoid rough treatment.

• Place the handset down gently.

• Save the original packing materials to protect your telephone if you ever

need to ship it.

Avoid water

• Your telephone can be damaged if it gets wet. Do not use the handset in the

rain, or handle it with wet hands. Do not install the telephone base near a

sink, bathtub or shower.

Electrical storms

• Electrical storms can sometimes cause power surges harmful to electronic

equipment. For your own safety, take caution when using electric appliances

during storms.

Cleaning your telephone

• Your telephone has a durable plastic casing that should retain its luster for

many years. Clean it only with a soft cloth slightly dampened with water or

mild soap.

• Do not use excess water or cleaning solvents of any kind.

Remember that electrical appliances can cause serious injury if used when you are wet or

standing in water. If the telephone base should fall into water, DO NOT RETRIEVE IT UNTIL YOU

UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL. Then pull the

telephone out by the unplugged cords.

Appendix

Important safety information

This symbol is to alert you to important operating or servicing instructions that may appear

in this user’s manual. Always follow basic safety precautions when using this product to reduce the

risk of injury, fire, or electric shock.

Safety information

•

Read and understand all instructions in the user’s manual. Observe all markings on the product.

Avoid using a telephone during a thunderstorm. There might be a slight chance of electric

shock from lightning.

•

Do not use a telephone in the vicinity of a gas leak. Under certain circumstances, a spark may be

created when the adapter is plugged into the power outlet, or when the handset is replaced in its

cradle. This is a common event associated with the closing of any electrical circuit. The user should

not plug the phone into a power outlet, and should not put a charged handset into the cradle, if

the phone is located in an environment containing concentrations of flammable or flame-supporting

gases, unless there is adequate ventilation. A spark in such an environment could create a fire or

explosion. Such environments might include: medical use of oxygen without adequate ventilation;

industrial gases (cleaning solvents; gasoline vapors; etc.); a leak of natural gas; etc.

•

Do not use this product near water, or when you are wet. For example, do not use it in a wet

basement or shower, or next to a swimming pool, bathtub, kitchen sink, or laundry tub. Do not use

liquids or aerosol sprays for cleaning. If the product comes in contact with any liquids, unplug any

line or power cord immediately. Do not plug the product back in until it has dried thoroughly.

•

Install this product in a protected location where no one can trip over any line or power

cords. Protect cords from damage or abrasion.

If this product does not operate normally, read the Troubleshooting section starting on

page 42 in this user’s manual. If you cannot solve the problem, or if the product is damaged,

refer to the Limited warranty section starting on page 56. Do not open this product except as

may be directed in your user’s manual. Opening the product or reassembling it incorrectly may

expose you to hazardous voltages or other risks.

•

Replace batteries only as described in Battery installation and charging on page 5 in your

user’s manual. Do not burn or puncture batteries — they contain caustic chemicals.

The power adapter is intended to be correctly oriented in a vertical or floor mount position. The

prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or

cabinet outlet.

CAUTION: Use only the power adapter provided with this product. To obtain a replacement,

visit our website at www.telephones.att.com, or call 1 (800) 222-3111.

In Canada, dial 1 (866) 288-4268.

Especially about cordless telephones

•

Privacy: The same features that make a cordless telephone convenient create some limitations.

Telephone calls are transmitted between the telephone base and the handset by radio waves, so

there is a possibility that your cordless telephone conversations could be intercepted by radio

receiving equipment within range of the cordless handset. For this reason, you should not think

of cordless telephone conversations as being as private as those on corded telephones.

Appendix

Important safety information

•

Electrical power: The telephone base of this cordless telephone must be connected to a working

electrical outlet which is not controlled by a wall switch. Calls cannot be made from the handset

if the telephone base is unplugged, switched off or if the electrical power is interrupted.

•

Potential TV interference: Some cordless telephones operate at frequencies that may cause

interference to TVs and VCRs. To minimize or prevent such interference, do not place the

telephone base of the cordless telephone near or on top of a TV or VCR. If interference is

experienced, moving the cordless telephone farther away from the TV or VCR will often reduce

or eliminate the interference.

•

Rechargeable batteries: This product contains nickel-metal hydride rechargeable batteries.

Exercise care in handling batteries in order not to create a short circuit with conductive material

such as rings, bracelets, and keys. The battery or conductor may overheat and cause harm.

Observe proper polarity between the battery and the battery charger.

Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner.

Do not burn or puncture. Like other batteries of this type, if burned or punctured, they could

release caustic material which could cause injury.

The RBRC™ Seal means that the manufacturer is voluntarily participating in an

industry program to collect and recycle nickel-metal hydride rechargeable batteries

when taken out of service within the United States. These batteries may be taken to

a participating local retailer of replacement batteries or recycling center. Or you may

call 1 (800) 8-BATTERY for locations accepting spent Ni-MH batteries.

Precautions for users of implanted cardiac pacemakers

Cardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research,

LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference

between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S.

Food and Drug Administration, WTR recommends to physicians that:

Pacemaker patients

•

Should keep wireless telephones at least six inches from the pacemaker.

Should NOT place wireless telephones directly over the pacemaker, such as in a breast pocket,

when it is turned ON.

•

Should use the wireless telephone at the ear opposite the pacemaker.

WTR’s evaluation did not identify any risk to bystanders with pacemakers from other persons using

wireless telephones.

Especially about telephone answering systems

Two-way recording: This unit does not sound warning beeps to inform the other party that the

call is being recorded. To ensure that you are in compliance with any federal or state regulations

regarding recording a telephone call, you should start the recording process and then inform the

other party that you are recording the conversation.

SAVE THESE INSTRUCTIONS

Appendix

FCC Part 68 and ACTA

This equipment complies with Part 68 of the FCC rules and with technical requirements adopted

by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of

this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX.

This identifier must be provided to your telephone service provider upon request.

The plug and jack used to connect this equipment to premises wiring and the telephone network

must comply with the applicable Part 68 rules and technical requirements adopted by ACTA. A

compliant telephone cord and modular plug is provided with this product. It is designed to be

connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be

used for connecting to a single line and an RJ14 jack for two lines. See Installation Instructions in

the user’s manual.

The Ringer Equivalence Number (REN) is used to determine how many devices you may connect

to your telephone line and still have them ring when you are called. The REN for this product is

encoded as the 6th and 7th characters following the US: in the product identifier (e.g., if ## is 03,

the REN is 0.3). In most, but not all areas, the sum of all RENs should be five (5.0) or less. For more

information, please contact your telephone service provider.

This equipment may not be used with Party Lines. If you have specially wired alarm dialing

equipment connected to your telephone line, ensure the connection of this equipment does not

disable your alarm equipment. If you have questions about what will disable the alarm equipment,

consult your telephone service provider or a qualified installer.

If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem

has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its

authorized agents. For repair procedures, follow the instructions outlined under the Limited Warranty.

If this equipment is causing harm to the telephone network, the telephone service provider may

temporarily discontinue your telephone service. The telephone service provider is required to notify

you before interrupting service. If advance notice is not practical, you will be notified as soon

as possible. You will be given the opportunity to correct the problem and the telephone service

provider is required to inform you of your right to file a complaint with the FCC. Your telephone

service provider may make changes in its facilities, equipment, operation, or procedures that could

affect the proper functioning of this product. The telephone service provider is required to notify

you if such changes are planned.

If this product is equipped with a corded or cordless handset, it is hearing aid compatible.

If this product has memory dialing locations, you may choose to store emergency telephone numbers

(e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please:

•

Remain on the line and briefly explain the reason for the call before hanging up.

Perform such activities in off-peak hours, such as early morning or late evening.

Industry Canada

Operation is subject to the following two conditions: (1) this device may not cause harmful

interference, and (2) this device must accept any interference, including interference that may

cause undesired operation.

The term ‘’IC:‘’ before the certification/registration number only signifies that the Industry Canada

technical specifications were met.

Appendix

FCC Part 68 and ACTA

The Ringer Equivalence Number (REN) for this terminal equipment is 0.1B. The REN is an

indication of the maximum number of devices allowed to be connected to a telephone interface.

The termination on an interface may consist of any combination of devices subject only to the

requirement that the sum of the RENs of all the devices does not exceed five.

This product meets the applicable Industry Canada technical specifications.

Appendix

FCC Part 15

This equipment has been tested and found to comply with the requirements for a Class B digital

device under Part 15 of the Federal Communications Commission (FCC) rules.

These requirements are intended to provide reasonable protection against harmful interference in

a residential installation. This equipment generates, uses and can radiate radio frequency energy

and, if not installed and used in accordance with the instructions, may cause harmful interference

to radio communications. However, there is no guarantee that interference will not occur in a

particular installation.

If this equipment does cause harmful interference to radio or television reception, which can be

determined by turning the equipment off and on, the user is encouraged to try to correct the

interference by one or more of the following measures:

•

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from that to which the receiver is

connected.

•

Consult the dealer or an experienced radio/TV technician for help.

Changes or modifications to this equipment not expressly approved by the party responsible for

compliance could void the user’s authority to operate the equipment.

This device complies with Part 15 of the FCC rules. Operation is subject to the following two

conditions: (1) this device may not cause harmful interference, and (2) this device must accept

any interference received, including interference that may cause undesired operation. Privacy of

communications may not be ensured when using this telephone.

To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy

that can be safely absorbed by a user or bystander according to the intended usage of the product.

This product has been tested and found to comply with the FCC criteria. The handset may be safely

held against the ear of the user. The telephone base shall be installed and used such that parts of

the user’s body other than the hands are maintained at a distance of approximately 20cm (8 inches)

or more.

This Class B digital apparatus complies with Canadian ICES-003.

Appendix

Limited warranty

The AT&T brand is used under license - any repair, replacement or warranty service, and all questions

about this product should be directed to our website at www.telephones.att.com or call

1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.

1. What does this limited warranty cover?

The manufacturer of this AT&T branded product warrants to the holder of a valid proof of

purchase (“CONSUMER” or “you”) that the product and all accessories provided in the sales

package (“PRODUCT”) are free from defects in material and workmanship, pursuant to the

following terms and conditions, when installed and used normally and in accordance with the

PRODUCT operating instructions. This limited warranty extends only to the CONSUMER for

products purchased and used in the United States of America and Canada.

2. What will be done if the PRODUCT is not free from defects in materials and workmanship

during the limited warranty period (“materially defective PRODUCT”)?

During the limited warranty period, the manufacturer’s authorized service representative repairs

or replaces at the manufacturer’s option, without charge, a materially defective PRODUCT. If the

manufacturer repairs the PRODUCT, they may use new or refurbished replacement parts. If the

manufacturer chooses to replace the PRODUCT, they may replace it with a new or refurbished

PRODUCT of the same or similar design. The manufacturer retains the defective parts, modules,

or equipment. Repair or replacement of the PRODUCT, at the manufacturer’s option, is your

exclusive remedy. The manufacturer returns the repaired or replacement products to you in

working condition. You should expect the repair or replacement to take approximately 30 days.

3. How long is the limited warranty period?

The limited warranty period for the PRODUCT extends for ONE (1) YEAR from the date of

purchase. If the manufacturer repairs or replaces a materially defective PRODUCT under the

terms of this limited warranty, this limited warranty also applies to repaired or replacement

PRODUCT for a period of either (a) 90 days from the date the repaired or replacement

PRODUCT is shipped to you or (b) the time remaining on the original one-year limited warranty;

whichever is longer.

4. What is not covered by this limited warranty?

This limited warranty does not cover:

•

PRODUCT that has been subjected to misuse, accident, shipping or other physical damage,

improper installation, abnormal operation or handling, neglect, inundation, fire, water, or

other liquid intrusion; or

•

PRODUCT that has been damaged due to repair, alteration, or modification by anyone other

than an authorized service representative of the manufacturer; or

PRODUCT to the extent that the problem experienced is caused by signal conditions, network

reliability or cable or antenna systems; or

•

PRODUCT to the extent that the problem is caused by use with non-AT&T accessories; or

PRODUCT whose warranty/quality stickers, PRODUCT serial number plates or electronic

serial numbers have been removed, altered or rendered illegible; or

Appendix

Limited warranty

•

PRODUCT purchased, used, serviced, or shipped for repair from outside the United States

of America or Canada, or used for commercial or institutional purposes (including but not

limited to products used for rental purposes); or

•

PRODUCT returned without a valid proof of purchase (see item 6 below); or

Charges for installation or setup, adjustment of customer controls, and installation or repair

of systems outside the unit.

5. How do you get warranty service?

To obtain warranty service in the United States of America, visit

www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial

1 (866) 288-4268. NOTE: Before calling for service, please review the user’s manual. A

check of the PRODUCT’s controls and features might save you a service call.

Except as provided by applicable law, you assume the risk of loss or damage during transit and

transportation and are responsible for delivery or handling charges incurred in the transport

of the PRODUCT(s) to the service location. The manufacturer will return repaired or replaced

PRODUCT under this limited warranty. Transportation, delivery or handling charges are prepaid.

The manufacturer assumes no risk for damage or loss of the PRODUCT in transit. If the

PRODUCT failure is not covered by this limited warranty, or proof of purchase does not meet the

terms of this limited warranty, the manufacturer notifies you and requests that you authorize the

cost of repair prior to any further repair activity. You must pay for the cost of repair and return

shipping costs for the repair of products that are not covered by this limited warranty.

6. What must you return with the PRODUCT to get warranty service?

You must:

a. Return the entire original package and contents including the PRODUCT to the service

location along with a description of the malfunction or difficulty; and

b. Include a “valid proof of purchase” (sales receipt) identifying the PRODUCT purchased

(PRODUCT model) and the date of purchase or receipt; and

c. Provide your name, complete and correct mailing address, and telephone number.

7. Other limitations

This warranty is the complete and exclusive agreement between you and the manufacturer of

this AT&T branded PRODUCT. It supersedes all other written or oral communications related to

this PRODUCT. The manufacturer provides no other warranties for this PRODUCT. The warranty

exclusively describes all of the manufacturer’s responsibilities regarding the PRODUCT. There are

no other express warranties. No one is authorized to make modifications to this limited warranty

and you should not rely on any such modification.

State/Provincial Law Rights: This warranty gives you specific legal rights, and you might also

have other rights that vary from state to state or province to province.

Limitations: Implied warranties, including those of fitness for a particular purpose and

merchantability (an unwritten warranty that the PRODUCT is fit for ordinary use) are limited to

one year from date of purchase. Some states/provinces do not allow limitations on how long

an implied warranty lasts, so the above limitation might not apply to you. In no event shall the

manufacturer be liable for any indirect, special, incidental, consequential, or similar damages

(including, but not limited to lost profits or revenue, inability to use the PRODUCT or other

Appendix

Limited warranty

associated equipment, the cost of substitute equipment, and claims by third parties) resulting

from the use of this PRODUCT. Some states/provinces do not allow the exclusion or limitation of

incidental or consequential damages, so the above limitation or exclusion might not apply to you.

Please retain your original sales receipt as proof of purchase.

Appendix

Technical specifications

RF frequency band

Channels

1921.536MHz – 1928.448MHz

Operating temperature

32°F – 122°F

0°C – 50°C

Telephone base voltage

(AC voltage, 60Hz)

96 – 130Vrms

Telephone base voltage

(AC adapter output)

AC6V @300mA

Handset voltage

Operating times*

DC2.4 – 3.2V

Talk time (handset): up to seven hours

Talk time (speakerphone): up to five hours

Standby: up to seven days

* Operating time varies depending on your actual use and the age of the battery.

DECT 6.0 digital technology

Telecommunications (DECT) 6.0 is a new frequency band that transmits your

voice across multiple channels. This technology provides superior quality of

voice and sound, high protection against wiretapping and better range than

2.4 GHz and 5.8 GHz phone systems, while not interfering with wireless routers.

Telephone operating range

This cordless telephone operates within the maximum power allowed by

the Federal Communications Commission (FCC). Even so, this handset and

telephone base can communicate over only a certain distance — which can

vary with the locations of the telephone base and handset, the weather, and

the construction of your home or office.

Appendix

Index

Display dial, 17, 28, 30, 35

Display screen messages, 40

DSL filter, 4, 7

Alert tones, 39

Alphabetical search, 26

Answer a call, 15

Any key answer, 15

Area code, 14, 31, 34

Auto off, 16

Elapsed time, 15

End a call, 16

Flash, 19

Battery charging, 6

Battery installation, 5

Handset locator, 22

Handset ringer tone (selectable

ringer tone), 11

Caller ID, 31

Caller ID history (call log), 32–37

Call waiting, 19, 31

Chain dialing, 20

Character chart, 25

Clock, 13

Handset ringer volume (ringer

volume control), 11

Handset volume control, 19

Important safety information, 51

Indicator lights, 38

Date and time, 13

Delete all entries from caller ID

history, 35

Key tone, 13

Dial a directory number, 28

Language, 12

Dial a number from caller ID

history, 35

Limited warranty, 56

Dial a redial list number, 17

Dial a speed dial number, 30

Dialing options, 34

Maintenance, 50

Make a call, 15

Memory match, 32

Menu, 10–14

Dial mode, 14

Directory, 23–28

Directory storage, 24

Appendix

Index

Missed (new) calls indicator, 33

Mute, 19

Operation time, 59

Pause, 15, 24

Power adapter, 4

Predialing (on-hook dialing), 15

Reasons for missing caller ID

information, 33

Redial, 17

Ring tone, 11

Screen icons, 38

Speakerphone switching, 16

Speed dial, 29–30

Tabletop installation, 4

Technical specifications, 59

Temporary ringer silencing, 15

Temporary tone dialing, 20

Troubleshooting, 42

Voicemail, 12

Volume, 11, 19

Wall mount installation, 7

www.telephones.att.com

AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to

Advanced American Telephones, San Antonio, TX 78219.

Printed in China. Issue 6 AT&T 03/11.

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