AT T E1802B User Manual

User’s manual  
E5802B/E5833B/  
E1802B/E1833B  
5.8 GHz cordless  
telephone with caller  
ID/call waiting  
You must install and charge  
the battery before using the  
telephone.  
See page 7  
for easy instructions.  
STOP!  
For customer service or product information, visit our website at  
CAUTION: To reduce the risk of fire or injury to persons or damage to the telephone, read  
and follow these instructions carefully:  
Use only the supplied rechargeable battery or replacement battery 2422 (SKU 23402, part number  
com or call 1 (800) 222-3111; in Canada, call 1 (866) 288-4268.  
Do not dispose of the battery in a fire. Like other batteries of this type, it could explode if burned. Check  
with local codes for special disposal instructions.  
Do not open or mutilate the battery. Released electrolyte is corrosive and may cause damage to the  
eyes or skin. It may be toxic if swallowed.  
Exercise care in handling batteries in order not to create a short circuit. Do not allow conductive materi-  
als such as rings, bracelets, or keys to touch the battery. The battery or conductor may overheat and  
cause harm.  
Charge the battery provided with or identified for use with this product only in accordance with the  
instructions and limitations specified in this manual.  
Observe proper polarity orientation between the battery and battery charger.  
Do not disassemble your telephone. There are no user-serviceable parts inside. Refer to quali-  
fied service personnel for servicing.  
User’s manual  
E5802B/E5833B/  
E1802B/E1833B  
5.8 GHz cordless  
telephone with caller  
ID/call waiting  
Table of contents  
Getting started  
Caller ID operation  
Quick reference guide.........................2  
Parts checklist.........................................4  
Telephone base installation.............5  
Battery installation & charging......7  
Installation options...............................8  
Belt clip & optional headset.........10  
Caller IDoperation.............................26  
To review the call log.......................29  
Delete call log entries......................30  
Add entries to the directory.........31  
Appendix  
Screen icons, indicator  
lights & tones........................................32  
Telephone operation  
Handset display screen messages......33  
Troubleshooting...................................35  
Important safety instructions.......41  
FCC Part 68 and ACTA.....................44  
FCC Part 15............................................46  
Limited warranty.................................47  
Technical specifications..................50  
Index..........................................................51  
Settings....................................................11  
Basic operation....................................14  
Options while on calls.....................17  
Call transfer for E5802B/E1802B...18  
Call transfer for E5833B/E1833B...19  
Directory  
Directory..................................................20  
Speed dial...............................................21  
New directory entries.......................22  
Directory search..................................24  
To change or dial entries...............25  
1
Getting started  
Quick reference guide  
Cordless handset  
CID/-VOLUME  
DIR /VOLUME+  
While in a menu, press to scoll  
down. When in idle mode,  
press to display call log entries  
(page 29). While entering names  
or numbers, press to move the  
cursor to the left. During a call,  
press CID to decrease listening  
volume.  
While in a menu, press to scoll up.  
When in idle mode, press to display  
directory entries (page 24). While  
entering names, press to advance  
the cursor a space. During a call,  
press DIR  
to increase listening  
volume.  
OFF/CLEAR  
PHONE/FLASH  
During a call, press to hang up.  
While using menus, press to can-  
cel an operation, or exit the menu  
(page 12).  
Press to make or answer a call.  
During a call, press to receive  
an incoming call if call waiting is  
activated (page 17).  
CHAN/DELETE  
MENU/SEL/TRANSFER  
When on a call, press CHAN/DELETE  
to scan for a clearer channel  
when there is static or inter-  
ference on the line (page 17).  
When in caller ID mode, press  
to delete the displayed caller  
ID entry (page 30), or press  
and hold to delete all caller ID  
entries (page 30).  
Press to display menu. Press to  
store a programming option. During  
a call, press to transfer a call  
between handsets (pages 18-19).  
MUTE  
While on a call, press to mute  
microphone. Press again to resume  
(page 17).  
SPEAKER  
REDIAL/PAUSE  
Press to activate handset speak-  
erphone. Press again to resume  
normal handset use (page 14).  
While in idle mode, press to display  
last number called (page 15). While  
dialing or entering numbers to the  
directory, press to insert a four-sec-  
ond dialing pause (page 23).  
Feature menu  
Feature menu  
Using menus  
DIRECTORY  
DIRECTORY..............Page 20  
SPEED DIAL.............Page 21  
RINGER ......................Page 12  
DATE/TIME...............Page 12  
DIAL MODE..............Page 11  
CLR VOICE MAIL....Page 13  
LANGUAGE..............Page 11  
Press CID/-VOLUME or DIR /VOLUME+  
to scroll through menu items.  
Press MENU/SEL to select or modify a  
highlighted item.  
Press OFF/CLEAR to cancel an operation,  
or exit the menu display.  
2
Getting started  
Quick reference guide  
Telephone base  
VOICEMAIL  
Flashes when there is new voicemail  
(requires voicemail service from your  
local telephone company).  
CHARGE/IN USE  
On when the cordless handset is properly positioned to  
charge in the telephone base.  
HANDSET LOCATOR  
Press to make handset(s) beep (page 16).  
Flashes quickly while an incoming call is ringing.  
Flashes when one of the handsets is in use.  
3
Getting started  
Parts checklist  
Save your sales receipt and original packaging in case you need to ship your  
telephone for warranty service.  
Check to make sure the telephone package includes the following. The model  
number of your telephone can be found on the label located on the bottom  
of the telephone base.  
User’s manual  
Quick start guide  
E5802B/E5833B/  
E1802B/E1833B  
5.8 GHz cordless  
telephone with caller  
ID/call waiting  
E5802B/E5833B/  
E1802B/E1833B  
5.8 GHz cordless  
telephone with caller  
ID/call waiting  
User's manual  
Quick start guide  
Cordless handset  
(2 for E5802B/1802B)  
(3 for E5833B/1833B)  
Telephone base  
Charger for cordless handset  
(2 for E5802B/1802B)  
Battery for cordless handset  
(2 for E5802B/1802B)  
(3 for E5833B/1833B)  
Battery compartment door  
(2 for E5802B/1802B)  
(3 for E5833B/1833B)  
(3 for E5833B/1833B)  
Power adapter for Power adapter for handset  
Belt clip for cordless  
Telephone line cord  
telephone base  
charger  
handset  
(2 for E5802B/1802B)  
(3 for E5833B/1833B)  
(2 for E5802B/1802B)  
(3 for E5833B/1833B)  
4
Getting started  
Telephone base installation  
Choose a central location close to a telephone jack and a power outlet not  
connected to a wall switch. The telephone base can be placed on a flat sur-  
face or mounted on a standard wall plate. For optimum range and better  
reception, place the telephone base in a high and open location.  
Avoid placing the telephone base too close to:  
• Communication devices such as: personal computers, computer routers,  
television sets, VCRs, wireless routers (wireless broadband, wi-fi, or 802.11)  
or other cordless telephones.  
• Excessive heat sources.  
• Noise sources such as a window with traffic outside, motors, microwave  
ovens, refrigerators, or fluorescent lighting.  
• Excessive dust sources such as a workshop or garage.  
• Excessive moisture.  
• Extremely low temperatures.  
• Mechanical vibration or shock such as on top of the washing machine or  
work bench.  
5
Getting started  
Telephone base installation  
1. Plug the small end of  
the larger power adapter  
into the power jack at  
the bottom of the tele-  
phone base.  
2. Plug one end of the  
telephone line cord into  
the telephone jack at the  
bottom of the telephone  
base.  
3. Route cords through  
slots.  
5. Plug the other end  
of the telephone line  
cord into a telephone  
jack.  
4. Plug the large end of  
the larger power adapter  
into an electrical outlet  
not controlled by a wall  
switch.  
Telephone line cord  
DSL filter  
(Optional for DSL users,  
see number four in the  
note section, below.)  
NOTES:  
1. Use only the power cord supplied with this product or equivalent. To order a replacement  
Canada, call 1 (866) 288-4268.  
2. Be sure to use an electrical outlet not controlled by a wall switch.  
3. This power telephone is intended to be correctly oriented in a vertical or floor mount position. The  
prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or  
cabinet outlet.  
4. If you receive high speed internet through your telephone line (commonly referred to as DSL), and  
you are experiencing interference during telephone conversations and/or your caller ID features  
are not functioning properly, install a DSL filter to the telephone line between the telephone base  
and the telephone wall jack. Contact your DSL service provider for a DSL filter.  
6
Getting started  
Battery installation & charging  
After installing the battery, you may be able to make or receive short calls. For  
best performance, place the handsets in the telephone base or charger to charge  
for 16 hours before use.  
You can keep the battery charged by returning the handsets to the telephone  
base or the charger after use. When the battery is fully depleted, a recharge  
takes about 12 hours. The average talk time on a fully charged battery is about  
eight hours, and the standby time is approximately three days. Actual battery life  
depends on usage conditions and age of battery.  
1. Plug the small end of 2. Plug the large  
the smaller power adapter end of the smaller  
into the jack on the under- power adapter into  
side of the charger, then an electrical outlet  
route the cord through the not controlled by a  
slot as shown.  
wall switch.  
3. Insert the plug as indicated.  
Be sure to securely insert the  
plug, making sure matches the  
color-coded label inside the  
battery compartment.  
4. Place the bat-  
tery and wires  
inside the com-  
partment.  
5. Slide the bat-  
tery compart-  
ment cover up  
until it clicks.  
To replace the battery,  
press in and downward  
on the tab of the bat-  
tery compartment to  
open the battery com-  
partment cover. Lift  
out the old battery  
and disconnect it from  
the handset. Follow  
the instructions on  
this page to install and  
charge the new battery.  
6. You may be able to make or receive  
short calls. For best performance, place  
the handset in the telephone base or  
charger to charge for at least 16 hours  
before first use.  
BATTERY LOW  
-- 1 --  
NEEDS RECHARGING  
then  
AM  
10:08  
02/14  
Battery low indicator  
Return the handset to the tel-  
ephone base or charger to  
recharge when this symbol  
flashes and the handset beeps  
or when the handset screen dis-  
plays NEEDS RECHARGING.  
NOTE: Under normal conditions, the  
battery should last around one year. This  
may vary depending on usage.  
Caution: Use only the supplied rechargeable battery, replacement battery 2422 (SKU 23402, part  
ephones.att.com or call 1 (800) 222-3111; in Canada, call 1 (866) 288-4268.  
7
Getting started  
Installation options  
Tabletop mount  
Wall mount  
Telephone outlet  
mounting plate  
with mounting  
studs  
Wall mounting  
The telephone base comes with the bracket mounted for tabletop use. If wall  
mounting is desired, a telephone outlet wall mounting plate with mounting studs is  
required. This mounting plate with studs may be available for purchase from many  
hardware or consumer electronics retailers and may require professional installation.  
1. To remove the bracket, hold the telephone  
base in both hands, press the two bracket  
tabs and lift the bracket away from slots  
2. Connect the telephone line cord and power  
adapter to the jacks on the bottom of the  
telephone base. Bundle the telephone cord,  
and secure it with a twist tie before placing it  
inside the bracket.  
and  
.
8
Getting started  
Installation options  
3. To attach the bracket for wall mounting, insert  
the tabs of the bracket into slots  
the telephone base, then press the other bracket  
tabs into slots and as shown on the right.  
and  
on  
4. Plug the power adapter into an electrical outlet  
not controlled by a wall switch. Plug the tel-  
ephone line cord into a telephone wall jack. To  
mount the telephone on the wall, position the  
mounting holes  
and  
over the telephone  
outlet mounting studs. Press and slide the brack-  
et down firmly so the telephone is held securely  
on the telephone outlet mounting studs.  
Telephone outlet mounting studs  
Tabletop mounting  
To return the bracket from the wall mount to tabletop position, follow the  
directions below.  
1. Remove the telephone base from the wall. Unplug  
the cords from the wall jacks. Remove the bracket  
from the telephone base.  
2. Insert the bracket tabs into slots  
and on the telephone base, then  
press the other bracket tabs into  
slots and  
.
3. Route cords through slots. Plug the other end  
of the telephone line cord into a telephone  
wall jack. Plug the large end of the larger  
power adapter into an electrical outlet not  
controlled by a wall switch.  
9
Getting started  
Belt clip & optional headset  
Install belt clip as shown below if desired.  
Snap belt clip  
into notches  
on both sides  
of handset.  
To release belt clip  
from handset, lift one  
side of the belt clip  
out of the notch.  
For hands-free telephone conversations, use any industry standard 2.5 mm headset  
(purchased separately). For best results, use an AT&T 2.5 mm headset. To  
or call 1 (800) 222-3111; in Canada, call 1 (866) 288-4268.  
Plug 2.5 mm headset into  
the jack on the side of hand-  
set (beneath small rubber  
cap).  
NOTE: If the sound quality of the  
headset is not good, try unplugging it,  
and firmly plugging it in again.  
10  
Telephone operation  
Settings  
Language  
LANGUAGE  
The default language for the handset screen  
displays is English. To change the language to  
Espanol, or Francais:  
1. Press MENU/SEL.  
2. Press CID or DIR  
until the screen displays  
LANGUAGE  
.
3. Press MENU/SEL to change the current setting.  
4. Press CID or DIR to choose among ENGLISH,  
FRANCAIS, or ESPANOL.  
5. Press MENU/SEL to confirm your selection and  
exit.  
Choose dial mode  
The dial mode defaults to tone. If you do not have  
touch tone service, you’ll need to change the set-  
ting to pulse:  
DIAL MODE: TONE  
1. Press MENU/SEL.  
2. Press CID or DIR  
until the screen displays  
DIAL MODE: and the current setting.  
3. Press MENU/SEL to change the current setting.  
4. Press CID or DIR  
to display TONE or PULSE.  
5. Press MENU/SEL to confirm your selection and  
exit.  
11  
Telephone operation  
Settings  
Each cordless handset operates individually from  
the other handsets. The ringer sound, ringer  
volume, date & time, dial mode and language  
must be programmed separately for each cord-  
less handset. Follow the steps below to program  
the cordless handset. To stop at any time, press  
OFF/CLEAR.  
Choose cordless handset ringer sound  
1. Press MENU/SEL to begin programming.  
2. Press CID or DIR  
until the screen displays  
RINGER: and the current setting.  
RINGER: 1  
3. Press MENU/SEL to change the current setting.  
4. Press CID or DIR  
to display 1, 2, 3, 4 or OFF.  
You will hear a sample of each ringer sound.  
5. Press MENU/SEL to choose displayed ringer  
sound and exit.  
NOTE: If you choose OFF, the cordless handset ringer will  
be turned off, and the screen will display RINGER OFF and  
when the cordless handset is idle (not in use). If there are any  
un-reviewed calls, the screen will display XX MISSED CALLS  
DATE/TIME  
10:08  
instead of RINGER OFF and  
.
02/14  
Set cordless handset display date and time  
1. Press MENU/SEL to begin programming.  
2. Press CID or DIR  
until the screen displays  
DATE/TIME  
.
NOTES:  
1.  
2.  
You can choose to set the  
time manually, or you can  
allow it to be set automati-  
cally with incoming caller ID  
information. The time will be  
set automatically only if you  
subscribe to caller ID service  
provided by your local tele-  
phone company (page 29).  
3. Press MENU/SEL to view or set date and time.  
4. Press CID or DIR to change the month in the  
date and time line at the bottom of the display,  
then press MENU/SEL.  
5. Repeat step four to set day, hour, minute, and  
AM/PM.  
Caller ID will not set the year.  
6. Press MENU/SEL to save selection and exit.  
12  
Telephone operation  
Settings  
Choose ringer volume setting  
1. Press and hold CID or DIR  
when the cordless  
RINGER VOL: LOW  
handset is idle (not in use). This feature allows you  
to choose low, med, high ringer volume or turn  
the ringer off.  
2. Press CID or DIR  
to choose the desired option.  
You will hear a sample of each ringer volume.  
3. Press MENU/SEL to choose blinking ringer vol-  
ume and exit.  
NOTE: If you choose OFF, the handset ringer will be  
turned off, and the screen will display RINGER OFF and  
when the handset is idle (not in use). If there are any un-  
reviewed calls, the screen will display XX MISSED CALLS  
NEW VOICE MAIL  
instead of RINGER OFF and  
.
AM  
10:08  
02/14  
Clear voicemail indication  
If you subscribe to voicemail services provided  
by your local telephone company, NEW VOICE  
MAIL and a  
icon will appear on the handset  
display when you have a new voicemail message.  
The VOICEMAIL light on the telephone base will  
flash.  
CLR VOICE MAIL  
Follow the steps on the left to manually remove  
the NEW VOICE MAIL message, the  
turn off the VOICEMAIL light.  
icon, and  
This only turns off the displayed NEW VOICE  
MAIL message, icon and the VOICEMAIL light;  
it does not delete your voicemail message(s). Use  
this feature when the telephone indicates there  
is voicemail when you have none or you have  
accessed your voicemail from a remote location  
(while away from home). If there is actually a new  
voicemail message, your local telephone company  
will continue to send a signal which will cause the  
CLEAR? YES  
NEW VOICE MAIL message, the  
icon and the  
VOICEMAIL light to turn back on.  
NOTE: Telephone company voicemail may alert you to  
new messages with a stutter (broken) dial tone. Contact your  
telephone company for more details.  
13  
Telephone operation  
Basic operation  
Making and answering calls  
To answer an incoming call, press PHONE/FLASH  
or SPEAKER, or any dial pad key (0-9, * or #). To  
Elapsed  
time  
PHONE ON  
00:30  
make a call, press PHONE/FLASH or  
SPEAKER,  
then dial a number. Press OFF/CLEAR to hang up.  
To predial (preview numbers before dialing),  
enter numbers first, then press PHONE/FLASH or  
SPEAKER to dial. Press CID then CHAN/DELETE  
anytime to make corrections when entering num-  
bers.  
The screen displays the elapsed time of the current  
call (in hours, minutes and seconds).  
NOTE: Only one cord-  
less handset can be on a call  
at a time. If another cordless  
handset attempts to join a  
call, its screen will display  
OTHER HANDSET ON and  
then OR OUT OF RANGE.  
NOTES:  
1. The elapsed time format is in minutes and seconds  
MM:SS until one hour has elapsed, then it will change to  
hours, minutes and seconds H:MM:SS.  
2. Pressing PHONE/FLASH to access service from your local  
telephone service provider will not affect the elapsed time.  
The elapsed time will not be carried over to the other cord-  
less handset on a transferred call.  
SPEAKER  
00:49  
Hands-free speakerphone calls  
To answer a call, press  
SPEAKER. To make  
a call, press SPEAKER, then dial a number.  
During a call press SPEAKER to switch between  
hands-free speakerphone and normal handset  
use. Press OFF/CLEAR to hang up.  
NOTE: If a headset is plugged into the handset, the  
handset speakerphone will be disabled.  
14  
Telephone operation  
Basic operation  
Last number redial  
While the phone is not in use, press REDIAL/PAUSE  
on the cordless handset to display the last number  
called (up to 32 digits). To dial the number dis-  
SPEAKER  
5201314  
00:49  
played, press PHONE/FLASH or  
SPEAKER. Or,  
after pressing PHONE/FLASH or SPEAKER, press  
REDIAL/PAUSE to call the last number dialed.  
To delete this number, press REDIAL/PAUSE twice  
when the phone is not in use. This will clear the  
redial memory and leave it blank.  
Press REDIAL/PAUSE to delete the displayed  
number from the redial memory.  
Redial  
Press OFF/CLEAR to exit.  
-OR-  
PHONE ON  
5201314  
00:49  
Temporary ring silencing  
Press OFF/CLEAR while the telephone is ringing  
to silence the ringer temporarily. This will silence  
the ringer without disconnecting the call. You can  
answer the call. The next incoming call will ring  
normally.  
Ringer  
silenced  
15  
Telephone operation  
Basic operation  
Handset locator  
If you misplace the handset(s), press  
HANDSET  
LOCATOR on the telephone base. This starts the  
paging tone at the handset(s) for 60 seconds to  
help you locate it/them. To stop the paging tone,  
press OFF/CLEAR on cordless handset, or place  
cordless handset in the telephone base.  
NOTES:  
** PAGING **  
1. Pressing  
OFF/CLEAR on any cordless handset will cancel  
the page of that specific handset.  
2. If one of the cordless handsets is charging in the base, press-  
ing HANDSET LOCATOR does not generate a paging tone.  
16  
Telephone operation  
Options while on calls  
Volume control  
Press CID/-VOLUME to decrease the volume.  
Press DIR /VOLUME+ to increase the volume.  
When changing the volume level, the new setting  
is saved.  
VOLUME  
Call waiting  
If you subscribe to call waiting service with your  
local telephone company, there will be a beep if  
there is an incoming call while you are already on a  
call. Press PHONE/FLASH to put your current call  
on hold and take the new call. Press PHONE/FLASH  
anytime to switch back and forth between calls. For  
more information on caller ID, see page 26.  
Mute  
Press MUTE to silence the microphone. When mute  
is on, MICROPHONE MUTED will show on the  
handset screen. You will be able to hear the caller,  
but the caller will not be able to hear you until you  
press MUTE again and resume speaking. When the  
mute function is turned off, MICROPHONE ON will  
show temporarily on the handset screen.  
Temporary tone dialing  
If dial pulse (rotary) is selected, you can switch to touch  
tone dialing during a call by pressing TONE . This can  
*
Tone  
be useful if it is necessary to send tone signals for  
access to answering systems or long-distance services.  
After you hang up or press PHONE/FLASH (to  
receive a call waiting call), the telephone auto-  
matically returns to dial pulse (rotary) service.  
Mute  
Channel  
Channel selection  
During a call, if you hear clicks and pops, or if the  
speech sometimes fades, press CHAN/DELETE on  
the handset to scan for a clearer radio channel  
between cordless handset and base.  
17  
Telephone operation  
Call transfer for E5802B/E1802B  
Call transfer  
During a conversation, you can transfer the call to  
another cordless handset.  
• Press MENU/SEL/TRANSFER to transfer the exter-  
nal call to another cordless handset, your cord-  
less handset will display CALL TRANSFERRED  
and the other handset will begin ringing.  
• To answer the call, press  
PHONE/FLASH or  
SPEAKER.  
NOTES:  
1. Before the transferred call is answered, the person at the  
originating handset can press  
to cancel the transfer and resume the external call.  
PHONE/FLASH or  
SPEAKER  
2. If the transferred call is not answered within 30 seconds, the  
originating handset will start ringing and show TRANSFERRED  
CALL. If  
PHONE/FLASH or  
SPEAKER is not pressed within  
another 30 seconds, the external call will end automatically.  
3. If the destination cordless handset cannot be found, the  
cordless handset that originated the transfer will generate  
an error tone and continue the external call automatically.  
4. This telephone does not have an intercom function. People  
using the cordless handsets cannot talk for each other.  
18  
Telephone operation  
Call transfer for E5833B/E1833B  
Call transfer  
During a conversation, you can transfer the call to  
another cordless handset.  
• Press MENU/SEL/TRANSFER to transfer the  
external call to another cordless handset. The  
handset will display ENTER 1-3. After enter-  
ing the cordless handset number to which you  
want to transfer the call, your cordless hand-  
set will display CALL TRANSFERRED and the  
selected handset will begin ringing.  
ENTER 1-3  
• To answer the call, press  
PHONE/FLASH or  
SPEAKER.  
NOTES:  
1. Before the transferred call is answered, the person at the  
originating handset can press  
to cancel the transfer and resume the external call.  
PHONE/FLASH or  
SPEAKER  
2. If the transferred call is not answered within 30 seconds, the  
originating handset will start ringing and show TRANSFERRED  
CALL. If  
PHONE/FLASH or  
SPEAKER is not pressed within  
another 30 seconds, the external call will end automatically.  
3. If the destination cordless handset cannot be found, the  
cordless handset that originated the transfer will generate  
an error tone and continue the external call automatically.  
4. This telephone does not have an intercom function. People  
using the cordless handsets cannot talk for each other.  
19  
Directory  
Memory capacity  
PAT WILLIAMS  
5551234  
Each cordless handset has its own directory. Each  
directory can store up to 30 entries (including  
nine speed dial locations). Each entry can contain  
a number up to 24 digits, and a name up to 15  
letters long. A convenient search feature can help  
you find and dial numbers quickly (page 27).  
NOTE: Each cordless handset has its own directory. Making  
changes to the directory of one handset will not affect the direc-  
tories of the other handsets.  
Timeouts and error messages  
If you pause for too long while creating an entry,  
the procedure will time out and you will have to  
begin again.  
MEMORY FULL  
If all memory locations are in use, the screen  
will display MEMORY FULL. You will not be able  
to store a new number until an existing one is  
deleted.  
20  
Directory  
NOTE: The speed dial fea-  
ture occupies up to nine of the  
thirty memory locations in the  
Speed dial  
directory. For example, if there You can enter nine speed dial numbers of up to 24  
are only five speed dial entries,  
then up to 25 entries can be  
stored in the directory. If there  
digits. Each number is stored in a one-digit speed  
dial location (1-9).  
The nine speed dial numbers on handset will be  
automatically added to the handset directory.  
You can easily dial these phone numbers by  
pressing and holding a dial pad key and then  
are already 30 entries in the  
directory, no new directory and  
speed dial entries can be stored  
in memory until some of the  
existing ones are deleted.  
pressing  
PHONE/FLASH or  
SPEAKER. You can  
also make existing directory entries into speed  
dial entries.  
MENU/SEL  
1.  
DIRECTORY  
To enter a speed dial number  
1. Press MENU/SEL.  
2. Press DIR  
or CID until the screen displays  
2.  
DIR  
SPEED DIAL.  
SPEED DIAL  
3. Press MENU/SEL.  
4. Press dial pad to choose speed dial location (1-9).  
5. Enter a name up to 15 characters (page 22),  
then press MENU/SEL.  
6. Enter a telephone number up to 24 digits (page  
21), then press MENU/SEL.  
MENU/SEL  
3.  
ENTER 1-9  
7. Choose distinctive ringing (yes or no) by press-  
ing CID or DIR . If you choose Yes (and if  
you have caller ID service), a different ringing  
style will alert you when this person calls.  
8. Press MENU/SEL to store the number. You will  
hear a confirmation tone.  
4.  
To call a speed dial number  
REDIAL  
AN  
ENTER NAME  
To use speed dialing, press and hold a dial pad  
button (1-9) to display the number and name  
stored in that speed-dial location, then press  
PHONE/FLASH or SPEAKER to dial.  
01  
(Pages 22-23).  
To edit or delete a speed dial number  
Press and hold a dial pad button (1-9) to display  
the entry you want. Press MENU/SEL, then press  
NOTE: You can convert any  
directory entry into speed dial  
entry (page 25).  
CID or DIR  
until the option you want is dis-  
played (page 25).  
21  
Directory  
New directory entries  
NOTE: If all memory  
locations are in use, an error  
tone will sound when you  
attempt to enter a number.  
This means the memory is full,  
and you will not be able to  
store a new number until you  
delete an existing one.  
To enter a name  
• Press MENU/SEL twice.  
• The screen will show ENTER NAME.  
• Enter the name (up to 15 alphanumeric charac-  
ters) of the person using the table below.  
• Use DIR  
to advance to the next space to the  
MENU/SEL  
1.  
2.  
right, or use CID then CHAN/DELETE to delete  
a mistake.  
DIRECTORY  
• When finished entering the name, press  
MENU/SEL.  
Each press of a particular key causes characters  
to be displayed in the following order:  
MENU/SEL  
ENTER NAME  
3.  
MUTE  
REDIAL  
CHAN  
PAT JOHNSON_  
Options while entering names:  
• Press the DIR  
button to move the cursor to  
twice to enter a space.  
the right. Press DIR  
• Press CID then CHAN/DELETE to erase letters if  
you make a mistake.  
• Press # repeatedly to enter an ampersand (&),  
apostrophe ('), comma (,) hyphen (-), period (.),  
or pound sign (#).  
When finished, press MENU/SEL.  
22  
Directory  
New directory entries  
MENU/SEL  
4.  
5.  
To enter a number  
Use the dial pad to enter up to 24 digits. When  
the number is complete, press MENU/SEL.  
ENTER NUMBER  
Options while entering numbers:  
• Press CID then CHAN/DELETE to erase digits if  
you make a mistake.  
• Press REDIAL/PAUSE to enter a four-second  
REDIAL  
dialing pause. A  
P
will be inserted.  
PRT JOHNSON  
5556789_  
• When finished entering the telephone number,  
press MENU/SEL to confirm.  
MENU/SEL  
6.  
7.  
To assign a distinctive ring  
Press CID or DIR  
to select Y (yes) or N (no). If  
DISTINCT RING? N  
5556789  
you choose yes (and if you have caller ID service),  
a different ringing style will alert you when this  
person calls.  
Press MENU/SEL to choose the option displayed  
and store this entry in the directory.  
MENU/SEL  
A D appears in the display of each entry that has  
been assigned a distinctive ring.  
23  
Directory  
Directory search  
DIR  
1.  
2.  
Follow the steps on the left to browse through the  
directory or search to find a specific entry. You can  
press OFF/CLEAR anytime to exit the directory.  
DIRECTORY  
To browse through the directory  
DIR  
To browse, press DIR then press CID or DIR to  
scroll through all entries one by one.  
ADAM  
5551234  
A
appears in the display of each entry that has  
D
been assigned a distinctive ring (page 23).  
To display first entry  
DIR  
NOTE: When reviewing the directory entries, all entries  
(including those in the directory and in the speed dial) are dis-  
played in alphabetical order. The entries in the speed dial are  
identified by its speed dial number (01-09) in the lower right  
corner of the screen.  
BETH  
5554321  
To scroll name by  
name  
To search alphabetically  
To shorten your search, press DIR then use the  
telephone dial pad to enter the first letter of a  
name, then press DIR to scroll forward until you  
find the desired name.  
-OR-  
5
JOHN  
5550123  
Press dial pad buttons once for the first letter, twice  
for the second, three times for the third, as shown  
on page 22.  
If you have more than one name entry that begin  
with the same letter, it is necessary to scroll through  
all the names beginning with that letter before see-  
ing names that begin with the next letter.  
To search alpha-  
betically  
For example, if you have name entries JENNIFER,  
KEVIN and LINDA in your directory, pressing the  
dial pad key 5 (JKL) once will show JENNIFER,  
twice KEVIN, three times LINDA.  
NOTE: When searching alphabetically and you press a  
dial pad button, if there are no entries beginning with the let-  
ters on that button, the handset will show NO DATA.  
24  
Directory  
To change or dial entries  
When any entry is displayed, press MENU/SELto see  
options. Press CID or DIR  
to highlight the option  
you want (blinking text), then press MENU/SEL again  
to select it.  
DIR  
1.  
2.  
To edit an entry  
When EDIT is blinking, press MENU/SEL. You can  
change the name and number (or distinctive ring  
setting on the cordless handset) by following the  
steps described on pages 21-23.  
DIRECTORY  
DIR  
To delete an entry  
ADRM  
5551234  
Press CID or DIR  
until ERASE is blinking, then  
press MENU/SEL to display a confirmation  
screen of ERASE NO YES.  
MENU/SEL  
3.  
To delete the entry, press CID or DIR  
to high-  
SPEED EDIT ERASE  
5551234  
light YES, then press MENU/SEL.  
To cancel the procedure and leave the entry intact,  
press CID or DIR  
to highlight NO, then press  
MENU/SEL.  
DIR  
SPEED EDIT ERASE  
5551234  
NOTE: Each cordless handset has its own directory.  
Making changes to the directory of one handset will not effect  
the directories of the other handsets.  
DIR  
To make an entry into a speed dial entry  
Press CID or DIR  
MENU/SEL, then dial a memory location (1-9) to  
until SPEED is blinking, press  
SPEED EDIT ERASE  
5551234  
transfer this entry to your speed dial directory.  
Press MENU/SEL to  
choose blinking option.  
NOTE: If you use a memory location that is already  
assigned to a different entry in the directory, that entry will  
remain in the directory, but will no longer be a speed dial  
number.  
To dial a displayed number  
When any directory entry is displayed, press  
PHONE/FLASH or  
SPEAKER to dial the dis-  
played number.  
25  
Caller ID operation  
Information about caller ID with call waiting  
This product has a caller ID function with call wait-  
ing feature which works with service from your  
local telephone company.  
CHRISTINE SMITH  
908-555-0100  
Caller ID with call waiting lets you see the name  
and telephone number of the caller before answer-  
ing the telephone, even when on another call.  
AM  
10:08  
02/14  
It may be necessary to change your telephone  
service to use this feature. Contact your telephone  
company if:  
• You have both caller ID and call waiting, but as  
separate services (you may need combined service).  
• You have only caller ID service, or only call waiting  
service.  
• You do not have any caller ID or call waiting  
services.  
This product can be used with regular caller ID  
service, or this product’s other features can be  
used without subscribing to either caller ID or  
combined caller ID with call waiting service. There  
are fees for caller ID services, and they may not be  
available in all areas.  
Depending on your service, you may see the call-  
er’s number or the caller’s name and number. This  
product can provide information only if both you  
and the caller are in areas offering caller ID service  
and if both telephone companies use compatible  
equipment. The time and date are sent by the tel-  
ephone company along with the call information.  
26  
Caller ID operation  
Caller ID operation  
How caller ID works  
If you subscribe to caller ID service provided by  
your local telephone company, information about  
each caller will be displayed between the first and  
second ring.  
CHRISTINE SMITH  
908-555-0100  
Caller’s name  
Caller’s phone  
number  
Call number  
of call log  
CHRISTINE SMITH  
908-555-0100  
AM  
10:08  
02/14  
02  
02/14  
Appears when  
the call is missed  
and un-reviewed.  
AM  
10:08  
Time of call Date of call  
Information about the last 30 incoming calls is  
stored in the call log. You can review the call log to  
find out who has called, return the call, or copy the  
caller’s name and number into directory.  
When the call log is full, the oldest entry is deleted  
to make room for new incoming call information.  
NOTE: Caller ID features  
will work only if both you and  
the caller are in areas offer-  
ing caller ID service, and if  
both telephone companies  
use compatible equipment.  
If you answer a call before the information appears  
on the screen, it will not be saved in the call log.  
About names  
Names of callers will be displayed only if the infor-  
mation is provided by your local telephone com-  
pany.  
If the incoming telephone number matches an exact  
number in your directory, the name that appears on  
screen will match the name in your directory.  
For example: If Christine Smith calls, her name will  
appear as CHRIS if this is how you entered it into  
your directory.  
NOTE: The number shown by your caller ID will be in the  
format sent by the phone company. The phone company usual-  
ly delivers 10-digit phone numbers (area code plus phone  
number). If the telephone number of the person calling does  
not exactly match a number in your directory, the name will  
appear as delivered by the phone company. For example if the  
phone company includes the area code and the directory  
number does not, the name will appear as delivered by the  
phone company.  
27  
Caller ID operation  
Caller ID operation  
There are also occasions when other information  
or no information is displayed for various reasons:  
On-screen message Reason  
PRIVATE NAME  
Caller prefers to remain anony-  
mous.  
CHRISTINE SMITH  
908-555-0100  
PRIVATE CALLER  
Caller name and telephone  
number not revealed at caller's  
request.  
AM  
10:08  
02/14  
UNKNOWN NAME  
Your local telephone company is  
unable to determine the caller's  
name.  
UNKNOWN CALLER  
Your local telephone company  
is unable to determine the call-  
er's name and telephone number.  
Calls from other countries may  
also generate this message.  
Missed calls  
When a handset is in idle mode and has calls that  
have not been reviewed, its screen will show XX  
MISSED CALLS.  
Any entries which have not been reviewed will be  
counted as MISSED CALLS when the telephone is idle.  
Each time a call log entry marked NEW is reviewed,  
the number of missed calls decreases by one.  
02 MISSED CALLS  
AM  
10:08  
02/14  
If there are too many missed calls and you don’t want  
to review them one by one, but still want to keep  
them in the call log, press and hold OFF/CLEAR for  
two seconds when the handset is idle. All the entries  
in the caller ID log will be considered old (have been  
reviewed), and the missed calls counter is reset to 0.  
28  
CID  
1.  
2.  
Caller ID operation  
PAT JOHNSON  
908-555-0100  
03  
02/14  
To review the call log  
AM  
10:08  
CID  
The call log review displays the caller ID in reverse  
chronological order, with the latest one (the one  
with the highest number) first.  
When the phone is not in use, press CID to display  
information about the most recent caller.  
CHRIS WILLIAMS  
908-555-1234  
02  
AM  
10:08  
02/14  
PHONE/FLASH  
3.  
To review your call log  
PHONE ON  
00:10  
9085555678  
Press CID to scroll backward (display older calls)  
or DIR  
to scroll forward (display newer calls). The  
highest call number is the most recent call received.  
To dial this number  
Each caller ID entry in the call log will be designated  
NEW until you have reviewed the call. After a call  
has been reviewed, it will disappear.  
NOTE: Consecutive incom-  
ing calls originating from the same  
telephone number are identified  
by an asterisk at the top right cor-  
ner of the screen and will be To return a call  
counted as one call in the caller  
ID log.  
Press  
PHONE/FLASH or  
SPEAKER to call the  
CID  
number currently displayed.  
PAT JOHNSON  
Dialing options  
908-555-0100  
03  
Caller ID numbers may appear with an area code  
that may not be required for local calls.  
AM  
10:08  
02/14  
If the number displayed is not in the correct format,  
you can change how it is dialed. Press # repeatedly  
to see dialing options. With each button press, a  
new option will be displayed. Press PHONE/FLASH  
or SPEAKER to dial when the number appears in  
the proper format for your area.  
- OR-  
CID  
1.  
2.  
PAT JOHNSON  
908-555-0100  
03  
AM  
10:08  
02/14  
The various dialing options are:  
#
PAT JOHNSON  
908-555-0100  
1-908-555-0100  
1-908-555-0100  
555-0100  
1-555-0100  
03  
AM  
10:08  
02/14  
3.  
4.  
#
PAT JOHNSON  
555-0100  
Other options  
Press MENU/SEL at any caller ID screen to see  
options (dial or program; see pages 29-31).  
03  
AM  
10:08  
02/14  
When any caller ID screen is displayed, press  
PHONE/FLASH or  
twice to dial the number exactly as it appears on  
the screen.  
#
PAT JOHNSON  
1-555-0100  
SPEAKER , or press MENU/SEL  
03  
AM  
10:08  
02/14  
29  
Caller ID operation  
CID  
1.  
2.  
3.  
PAT JOHNSON  
908-555-0100  
Delete call log entries  
03  
02/14  
AM  
To delete a single call log entry  
10:08  
Press CID to display the first caller ID listing.  
CID  
Press CID or DIR  
to find the entry you want to  
CHRIS WILLIAMS  
908-555-1234  
delete, then press CHAN/DELETE. When the entry  
is deleted, the next oldest record is displayed.  
02  
AM  
10:08  
02/14  
CHAN/DELETE  
To delete all call log entries  
MARK CLAYTON  
908-555-5678  
To clear your call log completely, press and hold  
CHAN/DELETE while the phone is idle (not in use).  
This will display a confirmation screen asking if  
you want to erase all entries in the caller ID log. If  
you select yes, the call log will be cleared and the  
screen will return to normal standby display, and  
the missed calls counter is reset to 0.  
01  
AM  
10:08  
02/14  
- OR-  
27 MISSED CALLS  
AM  
10:08  
02/14  
NOTES:  
CHAN/DELETE  
1.  
2.  
3.  
1. Each cordless handset has its own call log. When you  
delete one or all call log entries from one cordless handset,  
the information on all other cordless handsets will not be  
affected.  
ERASE ALL NO YES  
2. When there are already 30 entries in the Caller ID memory,  
the next incoming call will automatically cause the oldest  
entry to be deleted from the caller ID memory of the handset.  
DIR  
ERASE ALL NO YES  
MENU/SEL  
AM  
10:08  
02/14  
Call log cleared  
30  
Caller ID operation  
CID  
1.  
2.  
3.  
PAT JOHNSON  
908-555-0100  
Add entries to the directory  
03  
When any caller ID screen is displayed, follow the  
steps at left to enter it into your phone directory.  
AM  
10:08  
02/14  
MENU/SEL  
Both the caller’s name and telephone number will  
be entered as they appear in the call log. At steps  
3-4, you can make any changes to the name or  
number by pressing CHAN/DELETE to erase charac-  
ters, then use the dial pad to enter the correct infor-  
mation (see pages 22-23 for instructions).  
DIAL PROGRAM  
908-555-0100  
03  
AM  
10:08  
02/14  
MENU/SEL  
PAT JOHNSON  
9085550100  
When the number is stored, the screen returns to  
the call log display. The entry copied to your phone  
directory remains in the call log until deleted.  
03  
02/14  
AM  
10:08  
Edit name as desired  
MENU/SEL  
4.  
5.  
6.  
PAT JOHNSON  
9085550100_  
03  
AM  
10:08  
02/14  
Edit number as desired  
MENU/SEL  
DISTINCT RING? N  
9085550100  
03  
AM  
10:08  
02/14  
MENU/SEL  
PAT JOHNSON  
908-555-0100  
03  
02/14  
AM  
10:08  
Entry added to  
phone directory  
31  
Appendix  
Screen icons, indicator lights & tones  
Screen icons & alert tones  
Screen icons  
The handset speakerphone is in use.  
06 MISSED CALLS  
-- 1 --  
Microphone is muted.  
Ringer off.  
02  
AM  
10:08  
02/14  
Battery charging (animated display).  
Low battery (flashing); place handset in telephone base or  
charger to recharge.  
Missed and un-reviewed calls.  
Handset alert tones  
Two short beeps  
Press CID or DIR while the volume level is already at the highest or lowset.  
Double beep every  
five seconds  
Low battery warning.  
Five beeps  
Out of range or other handset on when on the line.  
Command completed successfully.  
Confirmation tone  
Indicator lights  
CHARGE/IN USE  
On when the cordless  
handset is properly  
positioned to charge in  
the telephone base.  
Flashes quickly while  
an incoming call is  
ringing.  
On when one of the  
handsets is in use.  
VOICEMAIL  
Flashes when there is new voicemail  
(requires voicemail service from your  
local telephone company).  
CHARGE  
On when handset  
is in the charger  
and charging.  
SPEAKER  
On when the  
speakerphone  
is in use.  
32  
Appendix  
Handset display screen messages  
Screen display messages  
The cordless handset is waiting  
for a dial tone.  
CONNECTING...  
There is a call coming in.  
** RINGING **  
** PAGING **  
CONNECTING.. .  
The cordless handset locator  
has been activated (all cord-  
less handsets beep to help you  
locate them).  
Cordless handset battery is  
depleted. Place cordless handset  
in base or charger to charge the  
battery.  
NEEDS RECHARGING  
BATTERY LOW  
Cordless handset battery is low.  
Place cordless handset in base  
or charger to charge the battery.  
The cordless handset is in use.  
PHONE ON  
Cordless handset is scanning  
for a clear channel to improve  
sound quality.  
SCANNING...  
The handset cannot communi-  
cate with base.  
CAN'T CONNECT  
Another cordless handset is on  
a call.  
Or cordless handset cannot com-  
municate with base. Check base  
power, or move closer.  
OTHER HANDSET ON  
and then  
OR OUT OF RANGE  
There are missed and un-  
reviewed calls in your call log.  
XX MISSED CALLS  
33  
Appendix  
Handset display screen messages  
Screen display messages  
You are transferring an external  
call on your cordless handset to  
another cordless (destination)  
handset.  
CALL TRANSFERRED  
The destination cordless handset  
is receiving a transferred call. Or  
when the transferred call is not  
answered within 30 seconds on  
the destination handset, the origi-  
nating handset displays this mes-  
sage and starts ringing.  
TRANSFERRED CALL  
CONNECTING.. .  
Enter the cordless handset  
number to which you want to  
transfer the call.  
ENTER 1-3  
(Only for E5833B/E1833B)  
The cordless handset ringer is  
turned off.  
RINGER OFF  
You are saving to a full directory.  
The handset speakerphone is in use.  
MEMORY FULL  
SPEAKER  
The call switches from normal call  
to mute.  
MICROPHONE MUTED  
MICROPHONE ON  
The call switches from mute to  
normal call.  
34  
Appendix  
Troubleshooting  
If you have difficulty with your telephone, please try the suggestions below. For  
In Canada, call 1 (866) 288-4268.  
My telephone  
does not work  
at all  
• Make sure the battery is installed and charged correctly  
(page 7). For optimum daily performance, return the  
cordless handset to the telephone base after use.  
• Make sure the power adapter is securely plugged into an  
outlet not controlled by a wall switch.  
• Make sure the telephone line cord is plugged firmly into  
the telephone base and the modular wall jack.  
• Unplug the telephone’s electrical power. Wait for approx-  
imately 15 seconds, then plug it back in. Allow up to one  
minute for the cordless handset and base to synchronize.  
• Charge the battery in the cordless handset for at least  
16 hours.  
• Remove and re-insert the battery. If that still does not  
work, it may be necessary to purchase a new battery.  
• Disconnect the telephone base from the modular jack  
and plug in a working telephone. If this telephone does  
not work, the problem is probably in the wiring or the  
local service. Call the local telephone company.  
BATTERY LOW  
is displayed on  
screen  
• Place the handset in the base or charger for recharging.  
• Remove and re-install the battery and use it normally  
until fully discharged, then recharge the handset on the  
telephone base or charger for 16 hours.  
• If the above measures do not correct the problem, the  
battery may need to be replaced.  
The battery does  
not charge in  
the handset or  
the handset bat-  
tery does not  
accept charge  
• Make sure the handset is placed in the telephone base  
or charger correctly. The CHARGE light on the telephone  
base or charger should be on.  
• If the cordless handset is in the telephone base but the  
CHARGE light is not on, refer to The CHARGE light is  
off in this section.  
35  
Appendix  
Troubleshooting  
• It may be necessary to purchase a new battery. Please  
refer to the batteries section of this user’s manual.  
• The telephone might be malfunctioning. Please refer to  
the Limited warranty section of this user’s manual for  
further instruction.  
The CHARGE  
light is off  
• Clean the metallic charging contacts on the cordless  
handsets and telephone base each month using a pencil  
eraser or a dry non-abrasive fabric.  
• Make sure the power adapter and telephone line cords  
are plugged in correctly and securely.  
• Unplug the power adapter. Wait for 15 seconds before  
plugging it back in. Allow up to one minute for the cord-  
less handset and telephone base to reset.  
• The telephone might be malfunctioning. Please refer to  
the Limited warranty section of this user’s manual for  
further instruction.  
There is no dial • First, try all the above suggestions.  
tone  
• Move the cordless handset closer to the telephone base. It  
might be out of range.  
• The telephone line cord might be malfunctioning. Try install-  
ing a new telephone line cord.  
• Disconnect the telephone base from the telephone jack and  
connect a different telephone. If there is no dial tone on the  
telephone either, the problem is in your wiring or local serv-  
ice. Contact your local telephone company.  
The telephone  
does not ring  
when there is an  
incoming call  
• Make sure the ringer is on (page 12-13).  
• Make sure the telephone line cord and power adapter are  
plugged in properly (page 7).  
• The cordless handset may be too far from the telephone  
base. Move it closer to the telephone base.  
• There may be too many extension telephones on the tel-  
ephone line to allow all of them to ring simultaneously. Try  
unplugging some of them.  
• If the other telephones in your home are having the same  
problem, the problem is in the wiring or local service.  
Contact the local telephone company (charges may apply).  
36  
Appendix  
Troubleshooting  
• Other electronic products can cause interference to your  
cordless telephone. Try installing your telephone as far  
away as possible from the following electronic devices:  
wireless routers, radios, radio towers, pager towers, cel-  
lular telephones, digital telephones, intercoms, room  
monitors, televisions, VCRs, personal computers, kitchen  
appliances, and other cordless telephones.  
• Test a working telephone at the same telephone jack. If  
another telephone has the same problem, the problem is  
in the telephone jack. Contact your local telephone com-  
pany (charges may apply).  
• The telephone line cord might be malfunctioning. Try  
installing a new telephone line cord.  
• Re-install the battery and place the cordless handset in  
the telephone base.  
• Wait for the cordless handset to synchronize with the  
telephone base. Allow up to one minute for this to take  
place.  
My phone rings but • The cordless handset may be too far from the telephone  
base. Move closer to the telephone base and try to  
whenItrytoanswer  
answer the call.  
the call the hand-  
set screen shows  
CONNECTING…  
I cannot dial out • First, try all the above suggestions.  
• Make sure there is a dial tone before dialing. It is nor-  
mal if the cordless handset takes a second or two to  
synchronize with the telephone before producing a dial  
tone. Wait an extra second before dialing.  
• Make sure the telephone is set to the correct dial mode  
(pulse dial or tone dial) for the service in your area. Refer  
to the handset settings section of this user’s manual  
(page 11) to set the dial mode.  
• If the other telephones in your home are having the  
same problem, the problem is in the wiring or local serv-  
ice. Contact your local telephone company (charges may  
apply).  
37  
Appendix  
Troubleshooting  
• Eliminate any background noise. Noise from a televi-  
sion, radio, or other appliances may cause the telephone  
to not dial out properly. If you cannot eliminate the  
background noise, first try muting the cordless hand-  
set before dialing, or dialing from another room in your  
home with less background noise.  
There is noise or • The handset may be out of range. Move it closer to the  
interference dur-  
ing a telephone  
conversation  
telephone base.  
My calls fade out • Appliances or other cordless telephones plugged into  
or cut in and out  
when I am using  
the cordless  
handset  
the same circuit as the telephone base can cause inter-  
ference. Try moving the appliance or telephone base to  
another outlet.  
• Other electronic products can cause interference to your  
cordless telephone. Try installing your telephone as far  
away as possible from the following electronic devices:  
wireless routers, radios, radio towers, pager towers, cel-  
lular telephones, digital telephones, intercoms, room  
monitors, televisions, VCRs, personal computers, kitchen  
appliances, wireless routers, and other cordless tel-  
ephones.  
• Microwave ovens operate on the same frequency as your  
telephone. It is normal to experience static on your tel-  
ephone while the microwave oven is operating. Do not  
install this telephone in the same outlet or near a micro-  
wave oven.  
• If your telephone is plugged in with a modem or a surge  
protector, plug the telephone (or modem/surge protec-  
tor) into a different location. If this solves the problem,  
re-locate your telephone or modem farther apart from  
each other, or use a different surge protector.  
• The layout of your home or office might be limiting the  
operating range. Trying moving the base to another loca-  
tion, preferably a higher location for better reception.  
• Disconnect the telephone base from the modular jack  
and plug in a corded telephone. If calls are still not clear,  
the problem is probably in the wiring or local service.  
Contact your local service company (charges may apply).  
38  
Appendix  
Troubleshooting  
• Select channels four through 10 for your router (refer to  
the user’s manual of your router for more information).  
• If the other telephones in your home are having the  
same problem, the problem is in the wiring or local serv-  
ice. Contact the local telephone company (charges may  
apply).  
• Do you have DSL service? If yes, you need to have a DSL  
filter installed at every telephone jack that has a tele-  
phone connected to it. Contact your DSL service provider  
for filter information.  
I hear other  
calls when using  
the telephone  
• Disconnect the telephone base from the telephone jack.  
Plug in a different telephone. If you still hear other calls,  
the problem is probably in the wiring or local service.  
Call your local telephone company.  
My caller ID fea- • Caller ID is a subscription service. You must subscribe to  
tures are not work-  
ingproperly  
this service from your local telephone company for this  
feature to work on your telephone.  
• The caller may not be calling from an area which sup-  
ports caller ID.  
• Both you and the caller’s telephone companies must use  
equipment which are compatible with caller ID service.  
• If you subscribe to DSL service, install a DSL filter to the  
telephone line between the telephone base and the tel-  
ephone line jack. Contact your DSL service provider for  
filter information.  
The system does • Make sure you subscribe to caller ID with call waiting  
not receive caller  
ID or the system  
does not display  
caller ID during  
call waiting  
features services provided by the local telephone com-  
pany.  
• The caller may not be calling from an area which sup-  
ports caller ID.  
• Both you and the caller’s telephone companies must use  
equipment which are compatible with caller ID service.  
• If you subscribe to DSL service, install a DSL filter to the  
telephone line between the telephone base and the tel-  
ephone line jack. Contact your DSL service provider for  
filter information.  
39  
Appendix  
Troubleshooting  
Common cure  
for electronic  
equipment  
• If the telephone is not responding normally, trying  
putting the cordless handset in the telephone base or  
the charger. If it does not seem to respond, try the fol-  
lowing (in the order listed):  
1. Disconnect the power to the telephone base.  
2. Disconnect the battery on the cordless handset.  
3. Wait a few minutes before connecting power to the  
telephone base.  
4. Re-install the battery and place the cordless handset  
into the telephone base or charger.  
5. Wait for the cordless handset to synchronize its con-  
nection with the telephone base. Allow up to one  
minute for this to take place.  
40  
Appendix  
Important safety instructions  
This symbol is to alert you to important operating or servicing instructions that may  
appear in this user’s manual. Always follow basic safety precautions when using this product to  
reduce the risk of injury, fire, or electric shock.  
Safety information  
Read and understand all instructions in the user’s manual. Observe all  
markings on the product.  
Avoid using a telephone during a thunderstorm. There may be a slight  
chance of electric shock from lightning.  
Do not use a telephone in the vicinity of a gas leak. If you suspect a gas  
leak, report it immediately, but use a telephone away from the area where  
gas is leaking. If this product is a cordless model, make sure the base is  
also away from the area.  
Do not use this product near water, or when you are wet. For example,  
do not use it in a wet basement or shower, or next to a swimming pool,  
bathtub, kitchen sink, or laundry tub. Do not use liquids or aerosol sprays  
for cleaning. If the product comes in contact with any liquids, unplug any  
line or power cord immediately. Do not plug the product back in until it has  
dried thoroughly.  
Install this product in a protected location where no one can trip over  
any line or power cords. Protect cords from damage or abrasion.  
If this product does not operate normally, read Troubleshooting in this  
user’s manual. If you cannot solve the problem, or if the product is dam-  
aged, refer to the limited warranty. Do not open this product except as may  
be directed in your user’s manual. Opening the product or reassembling it  
incorrectly may expose you to hazardous voltages or other risks.  
If this product has user-replaceable batteries, replace batteries only  
as described in your user’s manual. Do not burn or puncture batteries  
— they contain caustic chemicals.  
If this product has a three-prong (grounding) plug or a polarized plug  
with one wide prong, it may not fit in non-polarized outlets. Do not defeat  
the purpose of these plugs. If they do not fit in your outlet, the outlet  
should be replaced by an electrician.  
CAUTION: Use only the power adapter provided with this product. To obtain a replacement, call  
41  
Appendix  
Important safety instructions  
Especially About Cordless Telephones  
Privacy: The same features that make a cordless phone convenient create  
some limitations. Telephone calls are transmitted between the telephone  
base and handset by radio waves, so there is a possibility that your cord-  
less phone conversations could be intercepted by radio receiving equip-  
ment within range of the cordless handset. For this reason, you should  
not think of cordless phone conversations as being as private as those  
on corded phones.  
Electrical power: The telephone base of this cordless telephone must be  
connected to a working electrical outlet. The electrical outlet should not be  
controlled by a wall switch. Calls cannot be made from the handset if the  
telephone base is unplugged or switched off, or if the electrical power  
is interrupted.  
Power adapter: This power adapter is intended to be plugged into a vertical  
wall outlet or a floor outlet. The prongs are not designed to hold the plug in  
place if it is plugged into a ceiling, under-the-table or cabinet outlet.  
Potential TV interference: Some cordless telephones operate at frequencies  
that may cause interference to TVs and VCRs. To minimize or prevent such inter-  
ference, do not place the telephone base of the cordless telephone near or on  
top of a TV or VCR. If interference is experienced, moving the cordless telephone  
farther away from the TV or VCR will often reduce or eliminate the interference.  
Rechargeable batteries: This product contains either Nickel-Cadmium or  
Nickel-Metal Hydride rechargeable batteries. Exercise care in handling batter-  
ies in order not to short the battery with conducting material such as rings,  
bracelets, and keys. The battery or conductor may overheat and cause harm.  
Observe proper polarity between the battery and the battery charger.  
Nickel-cadmium rechargeable batteries: Must be recycled or disposed of  
properly. Do not dispose of in household garbage. Do not burn or puncture.  
Like other batteries of this type, if burned or punctured, they could release  
caustic material which could cause injury.  
The RBRCSeal means that the manufacturer is voluntarily participating in an  
industry program to collect and recycle nickel-cadmium rechargeable batteries  
when taken out of service within the United States. These batteries may be taken  
to a participating local retailer of replacement batteries or recycling center. Or you may call 1  
(800) 8 BATTERY for locations accepting spent nickel-cadmium Batteries.  
42  
Appendix  
Important safety instructions  
Nickel-metal hydride rechargeable batteries: Dispose of these batteries  
in a safe manner. Do not burn or puncture. Like other batteries of this type,  
if burned or punctured, they could release caustic material which could  
cause injury.  
The RBRCSeal means that the manufacturer is voluntarily participating in an industry  
program to collect and recycle nickel-metal rechargeable batteries when taken out of  
service within the United States. These batteries may be taken to a participating local  
retailer of replacement batteries or recycling center. Or you may call 1 (800) 8 BATTERY for locations  
accepting spent nickel-metal Batteries.  
Precautions for users of implanted cardiac pacemakers  
Cardiac pacemakers (applies only to digital cordless telephones):  
Wireless Technology Research, LLC (WTR), an independent research entity, led  
a multidisciplinary evaluation of the interference between portable wireless  
telephones and implanted cardiac pacemakers. Supported by the U.S. Food  
and Drug Administration, WTR had recommended to physicians that:  
Pacemaker patients  
• Should keep wireless phones at least six inches from the pacemaker.  
• Should NOT place wireless phones directly over the pacemaker, such as in a  
breast pocket, when it is turned ON.  
• Should use the wireless phone at the ear opposite the pacemaker.  
WTR’s evaluation did not identify any risk to bystanders with pacemakers from  
other persons using wireless phones.  
Especially about telephones answering systems  
Two-way recording: This telephone does not sound warning beeps to let the  
other party know that the call is being recorded. To ensure that you are in  
compliance with any federal or state regulations regarding recording a tel-  
ephone call, you should start the recording process and then inform the other  
party that you are recording the call.  
SAVE THESE INSTRUCTIONS  
43  
Appendix  
FCC Part 68 and ACTA  
This equipment complies with Part 68 of the FCC rules and with technical  
requirements adopted by the Administrative Council for Terminal Attachments  
(ACTA). The label on the back or bottom of this equipment contains, among  
other things, a product identifier in the format US: AAAEQ##TXXXX. This iden-  
tifier must be provided to your local telephone company upon request.  
The plug and jack used to connect this equipment to premises wiring and the  
telephone network must comply with applicable Part 68 rules and technical  
requirements adopted by ACTA. A compliant telephone cord and modular plug  
is provided with this product. It is designed to be connected to a compatible  
modular jack that is also compliant. An RJ11 jack should normally be used  
for connecting to a single line and an RJ14 jack for two lines. See Installation  
Instructions in the user’s manual.  
The Ringer Equivalence Number (REN) is used to determine how many devices  
you may connect to your telephone line and still have them ring when you  
are called. The REN for this product is encoded as the 6th and 7th characters  
following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In  
most, but not all areas, the sum of all RENs should be five (5.0) or less. For  
more information, please contact your local telephone company.  
This equipment may not be used with Party Lines. If you have specially wired  
alarm dialing equipment connected to your telephone line, ensure the con-  
nection of this equipment does not disable your alarm equipment. If you have  
questions about what will disable alarm equipment, consult your telephone  
company or a qualified installer.  
If this equipment is malfunctioning, it must be unplugged from the modular  
jack until the problem has been corrected. Repairs to this telephone equip-  
ment can only be made by the manufacturer or its authorized agents. For  
repair procedures, follow the instructions outlined under the Limited Warranty.  
If this equipment is causing harm to the telephone network, the telephone  
company may temporarily discontinue your telephone service. The telephone  
company is required to notify you before interrupting service. If advance  
notice is not practical, you will be notified as soon as possible. You will be  
given the opportunity to correct the problem and the telephone company  
is required to inform you of your right to file a complaint with the FCC. Your  
telephone company may make changes in its facilities, equipment, operation,  
or procedures that could affect the proper functioning of this product. The tel-  
ephone company is required to notify you if such changes are planned.  
44  
Appendix  
FCC Part 68 and ACTA  
If this product is equipped with a corded or cordless handset, it is hearing aid  
compatible.  
If this product has memory dialing locations, you may choose to store emer-  
gency telephone numbers (e.g., police, fire, medical) in these locations. If you  
do store or test emergency numbers, please:  
• Remain on the line and briefly explain the reason for the call before hang-  
ing up.  
• Perform such activities in off-peak hours, such as early morning or late  
evening.  
45  
Appendix  
FCC Part 15  
This equipment has been tested and found to comply with the requirements  
for a Class B digital device under Part 15 of the Federal Communications  
Commission (FCC) rules.  
These requirements are intended to provide reasonable protection against  
harmful interference in a residential installation. This equipment generates,  
uses and can radiate radio frequency energy and, if not installed and used  
in accordance with the instructions, may cause harmful interference to radio  
communications. However, there is no guarantee that interference will not  
occur in a particular installation.  
If this equipment does cause harmful interference to radio or television recep-  
tion, which can be determined by turning the equipment off and on, the user  
is encouraged to try to correct the interference by one or more of the follow-  
ing measures:  
• Reorient or relocate the receiving antenna.  
• Increase the separation between the equipment and receiver.  
• Connect the equipment into an outlet on a circuit different from that to  
which the receiver is connected.  
• Consult the dealer or an experienced radio/TV technician for help.  
Changes or modifications to this equipment not expressly approved by the  
party responsible for compliance could void the user’s authority to operate  
the equipment.  
To ensure safety of users, the FCC has established criteria for the amount of  
radio frequency energy that can be safely absorbed by a user or bystander  
according to the intended usage of the product. This product has been tested  
and found to comply with the FCC criteria. The handset may be safely held  
against the ear of the user. The telephone base shall be installed and used  
such that parts of the user’s body other than the hands are maintained at a  
distance of approximately 20 cm (8 inches) or more. If you choose to use a  
clipping device, please make sure to only use the supplied AT&T belt clip.  
46  
Appendix  
Limited warranty  
The AT&T brand is used under license - any repair, replacement or warranty  
service, and all questions about this product should be directed to: In the United  
Canada, call 1 (866) 288-4268.  
1. What does this limited warranty cover?  
The manufacturer of this AT&T-branded product warrants to the holder of  
a valid proof of purchase (“CONSUMER” or “you”) that the product and all  
accessories provided in the sales package (“PRODUCT”) are free from defects  
in material and workmanship, pursuant to the following terms and conditions,  
when installed and used normally and in accordance with the PRODUCT oper-  
ating instructions. This limited warranty extends only to the CONSUMER for  
products purchased and used in the United States of America and Canada.  
2. What will be done if the PRODUCT is not free from defects in materials  
and workmanship during the limited warranty period (“materially defective  
PRODUCT”)?  
During the limited warranty period, the manufacturer’s authorized service  
representative will repair or replace at the manufacturer’s option, without  
charge, a materially defective PRODUCT. If the manufacturer repairs the  
PRODUCT, they may use new or refurbished replacement parts. If the man-  
ufacturer chooses to replace the PRODUCT, they may replace it with a new  
or refurbished PRODUCT of the same or similar design. The manufacturer  
will retain defective parts, modules, or equipment. Repair or replacement of  
the PRODUCT, at the manufacturer’s option, is your exclusive remedy. The  
manufacturer will return repaired or replacement products to you in work-  
ing condition. You should expect the repair or replacement to take approxi-  
mately 30 days.  
3. How long is the limited warranty period?  
The limited warranty period for the PRODUCT extends for ONE (1) YEAR  
from the date of purchase. If the manufacturer repairs or replaces a materi-  
ally defective PRODUCT under the terms of this limited warranty, this limit-  
ed warranty also applies to repaired or replacement PRODUCT for a period  
of either (a) 90 days from the date the repaired or replacement PRODUCT  
is shipped to you or (b) the time remaining on the original one-year limited  
warranty; whichever is longer.  
47  
Appendix  
Limited warranty  
4. What is not covered by this limited warranty?  
This limited warranty does not cover:  
• PRODUCT that has been subjected to misuse, accident, shipping or other  
physical damage, improper installation, abnormal operation or handling,  
neglect, inundation, fire, water, or other liquid intrusion; or  
• PRODUCT that has been damaged due to repair, alteration, or modifica-  
tion by anyone other than an authorized service representative of the  
manufacturer; or  
• PRODUCT to the extent that the problem experienced is caused by signal  
conditions, network reliability or cable or antenna systems; or  
• PRODUCT to the extent that the problem is caused by use with non-AT&T  
accessories; or  
• PRODUCT whose warranty/quality stickers, PRODUCT serial number  
plates or electronic serial numbers have been removed, altered or ren-  
dered illegible; or  
• PRODUCT purchased, used, serviced, or shipped for repair from outside the  
United States of America or Canada, or used for commercial or institutional  
purposes (including but not limited to products used for rental purposes); or  
• PRODUCT returned without valid proof of purchase (see item 6 below); or  
• Charges for installation or setup, adjustment of customer controls, and  
installation or repair of systems outside the telephone.  
5. How do you get warranty service?  
To obtain warranty service in the United States of America, call 1 (800) 222-3111;  
In Canada, please dial 1 (866) 288-4268. NOTE: Before calling for service,  
please review the user’s manual - a check of the PRODUCT controls and  
features may save you a service call.  
Except as provided by applicable law, you assume the risk of loss or damage  
during transit and transportation and are responsible for delivery or handling  
charges incurred in the transport of the PRODUCT(s) to the service location.  
The manufacturer will return repaired or replaced PRODUCT under this limited  
warranty to you, transportation, delivery or handling charges prepaid. The  
manufacturer assumes no risk for damage or loss of the PRODUCT in transit.  
If the PRODUCT failure is not covered by this limited warranty, or proof of pur-  
chase does not meet the terms of this limited warranty, the manufacturer will  
notify you and will request that you authorize the cost of repair prior to any  
further repair activity. You must pay for the cost of repair and return shipping  
costs for the repair of products that are not covered by this limited warranty.  
48  
Appendix  
Limited warranty  
6. What must you return with the PRODUCT to get warranty service?  
You must:  
a. Return the entire original package and contents including the PRODUCT  
to the service location along with a description of the malfunction or dif-  
ficulty; and  
b. Include “valid proof of purchase” (sales receipt) identifying the PRODUCT  
purchased (PRODUCT model) and the date of purchase or receipt; and  
c. Provide your name, complete and correct mailing address, and telephone  
number.  
7. Other limitations  
This warranty is the complete and exclusive agreement between you and the  
manufacturer of this AT&T branded PRODUCT. It supersedes all other written  
or oral communications related to this PRODUCT. The manufacturer provides  
no other warranties for this PRODUCT. The warranty exclusively describes all  
of the manufacturer’s responsibilities regarding the PRODUCT. There are no  
other express warranties. No one is authorized to make modifications to this  
limited warranty and you should not rely on any such modification.  
State/Provincial Law Rights: This warranty gives you specific legal rights,  
and you may also have other rights which vary from state to state or prov-  
ince to province.  
Limitations: Implied warranties, including those of fitness for a particular  
purpose and merchantability (an unwritten warranty that the PRODUCT is  
fit for ordinary use) are limited to one year from date of purchase. Some  
states/provinces do not allow limitations on how long an implied warranty  
lasts, so the above limitation may not apply to you. In no event shall the  
manufacturer be liable for any indirect, special, incidental, consequential, or  
similar damages (including, but not limited to lost profits or revenue, inabil-  
ity to use the PRODUCT or other associated equipment, the cost of substi-  
tute equipment, and claims by third parties) resulting from the use of this  
PRODUCT. Some states/provinces do not allow the exclusion or limitation  
of incidental or consequential damages, so the above limitation or exclu-  
sion may not apply to you.  
Please retain your original sales receipt as  
proof of purchase.  
49  
Appendix  
Technical specifications  
RF frequency band  
(handset to telephone base)  
5863.8 MHz — 5872.5 MHz  
RF frequency band  
(telephone base to handset)  
912.75 MHz — 917.10 MHz  
Channels  
30  
Modulation  
FM  
Operating temperature  
32°F — 122°F  
0°C — 50°C  
Telephone base voltage  
(AC voltage, 60Hz)  
104 — 129Vrms  
Telephone base voltage  
(AC adapter output)  
AC9V �250mA  
Handset voltage  
DC3.1 — 4.3V 400mAh  
DC9V �150mA  
Charger voltage  
(AC adapter output)  
Rechargeable battery  
3.6V 400mAh  
Telephone operating range  
This cordless telephone operates with the maximum power allowed by the Federal  
Communications Commission (FCC). Even so, the handset(s) and telephone base  
can communicate over only a certain distance - which can vary with the locations  
of the telephone base and handset(s), the weather, the layout, and the construc-  
tion of your home or office.  
50  
Appendix  
Index  
A
I
Alert tones, 32  
Incoming call log, 27  
Incoming calls, answering, 14  
Indicator lights, 32  
Answering calls, 14  
B
L
Battery charging, 7  
Battery installation, 7  
Battery low, 7  
Last number redial, 15  
M
Belt clip, 10  
Making calls, 14  
Menus, 2  
C
Missed calls, 28  
Mute, 17  
Call waiting, 17  
Caller ID, 26  
N
add entries to phone directory, 31  
delete entries, 30  
dial entries, 29  
Names,  
enter into directory, 22  
search for, 24  
Channel, 17  
P
D
Power adapter, 6  
Delete call log entries, 30  
Delete redial entries, 15  
Dialing,  
Q
Quick reference guide, 2-3  
directory dialing, 25  
from a CID record, 29  
mode, 11  
R
Receiving calls, 14  
Recharging, 7  
Redial, 15  
Ring silencing, 15  
Ringer sound, 12  
Ringer volume, 13  
Directory, 20  
dial number, 25  
edit entries, 25  
make an entry, 25  
search, 24  
DSL filter, 6  
S
E
Screen display messages, 33  
Search for names, 24  
Speakerphone, 14  
Elapsed time, 14  
F
Flash (switchhook flash), 17  
T
Technical specifications, 50  
Temporary tone dialing, 17  
Troubleshooting, 35  
H
Hands-free use, 14  
Handset locator, 16  
Headset, 10  
V
Volume control, 17  
51  
Copyright © 2007 Advanced American Telephones. All rights reserved.  
AT&T and the Globe symbol are trademarks of AT&T Knowledge Ventures,  
licensed to Advanced American Telephones. Printed in China. Issue 2 AT&T 01/07.  
91-001105-020-100  

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