User’s manual
CL82101/CL82201/CL82301/
CL82351/CL82401/CL82451/
CL82501/CL82551/CL82601
DECT 6.0 cordless telephone/
answering system with
caller ID/call waiting
Parts checklist
Your telephone package contains the following items. Save your sales receipt
and original packaging in the event warranty service is necessary.
User’s manual
Quick start guide
CL82101/CL82201/CL82301/
CL82101/CL82201/CL82301/
CL82351/CL82401/CL82451/
CL82351/CL82401/CL82451/
CL82501/CL82551/CL82601
CL82501/CL82551/CL82601
DECT 6.0 cordless telephone/
DECT 6.0 cordless telephone/
answering system with
answering system with
caller ID/call waiting
caller ID/call waiting
User’s manual
Quick start guide
Cordless handset
(One for CL82101)
(Two for CL82201)
(Three for CL82301
and CL82351)
Telephone base
(Four for CL82401
and CL82451)
(Five for CL82501
and CL82551)
(Six for CL82601)
Charger for cordless handset
with power adapter installed
(One for CL82201)
(Two for CL82301
and CL82351)
(Three for CL82401
and CL82451)
Battery for cordless handset
(One for CL82101)
(Two for CL82201)
(Three for CL82301
and CL82351)
(Four for CL82401
and CL82451)
Battery compartment cover
(One for CL82101)
(Two for CL82201)
(Three for CL82301
and CL82351)
(Four for CL82401)
and CL82451)
(Four for CL82501
and CL82551)
(Five for CL82601)
(Five for CL82501
and CL82551)
(Six for CL82601)
(Five for CL82501
and CL82551)
(Six for CL82601)
Wall mount bracket
Telephone line cord
Power adapter for
telephone base
User’s manual
CL82101/CL82201/CL82301/
CL82351/CL82401/CL82451/
CL82501/CL82551/CL82601
DECT 6.0 cordless telephone/
answering system with
caller ID/call waiting
Table of contents
Telephone operation
Getting started
Quick reference guide - handset
pDIR/VOLUME
Press pDIR to show
directory entries (page 34).
CHARGE indicator
On when the handset is
charging in the telephone base
or charger.
Press to scroll up while
in menus.
While entering names or
numbers, press to move the
cursor to the right.
qCID/VOLUME
Press qCID to show caller ID
history (page 40).
Press to increase the listening
volume when on a call
(page 21), or to increase the
message playback volume
(page 52).
Press to scroll down while
in menus.
While entering names or
numbers, press to move the
cursor to the left.
Press to decrease the listening
volume when on a call (page 21),
or to decrease the message
playback volume (page 52).
MENU/SELECT
Press to show the menu.
While in the menu, press to
select an item or save an
entry or setting.
MUTE/DELETE
During a call, press to mute the
microphone (page 21).
OFF/CANCEL
While reviewing the caller ID
history, the directory or the redial
memory, press to delete an
individual entry (page 41, page 35
and page 19 respectively).
During a call, press to hang up.
While in a menu, press to
cancel an operation, back up
to the previous menu, or exit
the menu display, or
press and hold this button to
exit to idle mode.
While predialing, press to delete
digits (page 18).
Press and hold while the
telephone is not in use to
erase the missed call indicator.
PHONE/FLASH
Press to make or answer a call.
During a call, press to answer
an incoming call when you
receive a call waiting alert
(page 21).
# (pound key)
Press repeatedly to display
other dialing options when
reviewing a caller ID log entry
(page 41).
1
While reviewing a caller ID
log entry, press repeatedly to
add or remove 1 in front of
the telephone number before
dialing or saving it in the
directory (page 41).
EQ
During an outside call,
intercom call, message or
announcement playback,
press to change the audio
quality to best suit your
hearing (page 20).
TONE
Press to switch to tone dialing
temporarily during a call if you
have pulse service (page 23).
REDIAL/PAUSE
Press repeatedly to view
the last 10 numbers dialed
(page 19).
/SPEA�ER
While entering numbers,
press and hold to insert a
dialing pause (page 32).
Press to switch between the
speakerphone and the handset
(page 19).
1
Getting started
Quick reference guide - handset
PUSH TO TAL�
Press to initiate a one-to-one or one-to-group
broadcast (page 27).
Press and hold to broadcast to a group of
handsets (page 28).
Main menu
Play messages (page 52)
Answering sys (page 44)
Directory (page 31)
Caller ID log (page 38)
Intercom (page 25)
Ringers (page 11)
Main menu
The > symbol highlights
a menu item.
>Play messages
Answering sys
p
q
Set date/time (page 12)
Settings (page 13)
Website (page 17)
Using menus:
• Press MENU/SELECT to show the menu.
• Press qCID or pDIR to scroll through
menu items.
• Press MENU/SELECT to confirm or save
changes to a highlighted menu item.
• Press OFF/CANCEL to cancel an
operation, back up to the previous menu,
or exit the menu display.
2
Getting started
Quick reference guide - telephone base
X/DELETE
/ANSWER ON
Press to delete the
message currently
playing (page 52).
Press to turn the built-in
answering system on or
off (page 45).
Press twice to delete
all old messages when
the phone is not in use
(page 53).
Message counter
Shows the number
of messages or other
answering system
q/VOL/p
During message
information (page 55).
playback, press to
adjust the listening
volume (page 52).
/REPEAT
Press to repeat a message.
While in idle mode,
press to adjust the
base ringer volume
(page 51).
Press twice to play the
previous message (page 52).
IN USE indicator
/S�IP
Press to skip a message
(page 52).
On when the handset is in use, or when
the answering system is answering an
incoming call.
On when a handset is being registered.
/PLAY/STOP
Flashes when there is an incoming call or
when a handset is being deregistered.
Press to start or stop
message playback
(page 52).
Flashes when another telephone is in use
on the same line.
3
Getting started
Installation
You must install and
charge the battery before
using the telephone.
See pages 6-7 for
easy instructions.
STOP!
Install the telephone base close to a telephone jack and a power outlet
not controlled by a wall switch. The telephone base can be placed on a flat
surface or vertically mounted on the wall (see page 8). For optimum range and
better reception, place the telephone base in a central and open location.
If you subscribe to high-speed Internet service (DSL - digital subscriber line)
through your telephone line, you must install a DSL filter between the telephone
line cord and the telephone wall jack (see the following page). The filter prevents
noise and caller ID problems caused by DSL interference. Please contact your DSL
service provider for more information about DSL filters.
Your product may be shipped with a protective sticker covering the handset
or telephone base display - remove it before use.
For customer service or product information, visit our website at
dial 1 (866) 288-4268.
Avoid placing the telephone base too close to:
• Communication devices such as television sets, VCRs, or other
cordless telephones.
• Excessive heat sources.
• Noise sources such as a window with traffic outside, motors, microwave
ovens, refrigerators, or fluorescent lighting.
• Excessive dust sources such as a workshop or garage.
• Excessive moisture.
• Extremely low temperature.
• Mechanical vibration or shock such as on top of a washing machine
or workbench.
4
Getting started
Telephone base and charger installation
Install the telephone base and charger as shown below.
The telephone base is ready for tabletop use. If you want to change to wall
mounting, see Installation options on page 8 for details.
Telephone base installation
• Plug one end of the
telephone line cord
into the telephone jack
on the back of the
telephone base.
• Plug the other end
• Plug the small end of
of the telephone
the telephone base
line cord into a
power adapter into the
telephone jack or
power adapter jack
a DSL filter.
on the back of the
telephone base.
• Route the power
Telephone line cord
adapter cord and the
• Raise the antenna.
telephone line cord
through this slot.
• Plug the large end
of the power adapter
into a power outlet
not controlled by a
wall switch.
If you have DSL high-speed
Internet service, a DSL filter
(not included) is required.
Charger installation
Plug the power adapter into an electrical outlet
not controlled by a wall switch.
IMPORTANT INFORMATION
1. Use only the power adapter(s) supplied with this product. To order a replacement
1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
2. The power adapters are intended to be correctly oriented in a vertical or floor
mount position. The prongs are not designed to hold the plug in place if it is
plugged into a ceiling, under-the-table or cabinet outlet.
5
Getting started
Battery installation and charging
Install the battery as shown below. Once you have installed the battery, the
screen indicates the battery status (see the table below). If necessary, place
the handset in the telephone base or charger to charge the battery. For best
performance, keep the handset in the telephone base or charger when not in
use. The battery is fully charged after 10 hours of continuous charging. See
the table on page 79 for battery operating times.
If the screen shows Place in charger and flashes, you need to charge the
handset without interruption for at least 30 minutes to give the handset
enough charge to use the telephone for a short time. The following table
summarizes the battery charge indicators and actions to take.
Battery indicators
Battery status
Action
The screen is blank, or
shows Place in charger
and (flashing).
Battery has no or very
little charge. The handset
cannot be used.
Charge without interruption
(at least 30 minutes).
The screen shows
Low battery and
(flashing).
Battery has enough charge Charge without interruption
to be used for a short time. (at least 30 minutes).
The screen shows
Battery is charged.
To keep the battery charged,
place it in the telephone base or
charger when not in use.
HANDSET X.
NOTE: If you are on a phone call in low battery mode, you hear four short beeps
every minute.
Step 1
Step 2
Plug the battery
Align the cover flat
against the battery
compartment, then
slide it upwards until
it clicks into place.
connector securely
into the socket inside
the handset battery
compartment, matching
the color-coded label.
Insert the supplied
battery with the label
THIS SIDE UP facing up
as indicated.
6
Getting started
Battery installation and charging
CHARGE light
Step 3
Charge the handset by placing it face forward in
the telephone base or charger. The CHARGE light
on the top of the handset is on during charging.
After you install your telephone or power returns following a
SET DATE
MM/DD/YY
power outage, the handset will prompt you to set the date and
time. For instructions, see Set date/time on page 12. To skip
setting the date and time, press OFF/CANCEL.
p
q
SET TIME
HH/MM/--
p
q
IMPORTANT INFORMATION
.
1. Use only the supplied rechargeable battery or replacement battery (model BT166342)
1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
2. If you do not use the handset for a long time, disconnect and remove the battery
to prevent possible leakage.
7
Getting started
Installation options
Your telephone base is ready for tabletop use. If you want to mount your
telephone on a wall, use the provided wall mount bracket to connect with
a standard dual-stud telephone wall mounting plate. If you do not have this
mounting plate, you can purchase one from many hardware or consumer
electronic retailers. You might need a professional to install the mounting plate.
Tabletop to wall mount installation
1. Plug the power cord and telephone line into the telephone base. If you
are using a DSL filter, plug the other end of the telephone line into
the filter. Route the telephone line cord (or DSL filter) through the wall
mount bracket hole.
2. Position the telephone base as shown below. Insert the extended tabs (see
below figure 2) of the wall mount bracket into the slots on the back of
the telephone base (marked B). Push the telephone base down until it is
securely in place.
3. Plug the telephone line cord (or DSL filter) into the wall jack. Plug the
power adapter into a power outlet not controlled by a wall switch.
4. Align the holes on the wall mount bracket with the standard wall plate
and slide the wall mount bracket down until it locks securely. Bundle the
telephone line cord and power adapter cord neatly with twist ties.
1
2
3
4
8
Getting started
Installation options
Wall mount to tabletop installation
1. If the telephone line cord and power adapter cord are bundled, untie
them first.
2. Push the telephone base up to detach it from the wall mount bracket.
Unplug the telephone line cord (or DSL filter) from the wall. Unplug the
power adapter from the power outlet.
3. Push the wall mount bracket up to remove it from the wall.
4. See Telephone base and charger installation on page 5.
9
Telephone settings
Handset settings
Use the menu to change the telephone settings.
>Play messages
Answering sys
1. Press MENU/SELECT when in idle mode (when the phone is
p
q
not in use) to enter the main menu.
2. Press qCID or pDIR to scroll to the feature to be changed.
When scrolling through the menu, the > symbol indicates the
selected menu item.
3. Press MENU/SELECT to select the highlighted item.
NOTE: Press
the menu display. Press and hold
OFF/CANCEL to cancel an operation, back up to the previous menu or exit
OFF/CANCEL to return to idle mode.
Go to Answering system settings starting on page 44 for instructions on
how to use a system handset to modify the answering system settings
shown below.
Setting
Announcement (play, record and delete)
Answer on/off
Page
44-45
45
46
Call screening
46-47
47
Number of rings
Remote access code
Message alert tone
48
48
Message recording time
10
Telephone settings
Handset settings
Ringer volume
You can set the ringer volume level (1-6) to one of six levels or
Intercom
>Ringers
turn the ringer off. When the ringer is off,
screen.
appears on the
p
q
1. Press MENU/SELECT in idle mode to enter the main menu.
2. Use qCID or pDIR to scroll to >Ringers, then press
MENU/SELECT.
>
Ringer volume
Ringer tone
3. Press MENU/SELECT again to select >Ringer volume.
4. Press qCID or pDIR to sample each volume level.
p
q
5. Press MENU/SELECT to save your preference. There is a
confirmation tone and the screen returns to the previous menu.
RINGER VOLUME
NOTES:
p
q
•
•
•
The handset ringer volume also determines the ringer volume for
intercom calls.
If the ringer volume is set to off, that handset is silenced for all incoming calls.
However, the handset still plays the paging tone when responding to the handset locator.
If the ringer volume is set to off, caller ID will not be announced and Caller ID won’t be announced
displays briefly on the screen.
Ringer tone
You can choose one of 10 ringer tones.
Ringer volume
Ringer tone
1. Press MENU/SELECT in idle mode to enter the main menu.
>
p
q
2. Use qCID or pDIR to scroll to >Ringers, then press
MENU/SELECT.
3. Press qCID or pDIR to scroll to >Ringer tone, then press
RINGER TONE
MENU/SELECT.
>
Tone 1
4. Press qCID or pDIR to sample each ringer tone.
p
q
5. Press MENU/SELECT to save your preference. There is a
confirmation tone and the screen returns to the previous menu.
NOTE: If you turn off the ringer volume, you do not hear ringer tone samples.
11
Telephone settings
Handset settings
Set date/time
The answering system announces the day and time of each message prior
to playing it. Before using the answering system, set the date and time as
follows. If you subscribe to caller ID service, the day, month and time are
set automatically with each incoming call. The year must be set so that the
day of the week can be calculated from the caller ID information. You can
turn off the date and time settings of the caller ID service and set the date
and time manually (see Use caller ID to automatically set date and time
on page 16).
After a power failure or handset registration, the system reminds you to set the
date and time.
Follow the steps below to set the month, day, year and time.
1. When the handset is in idle mode, press MENU/SELECT to
Ringers
>Set date/time
enter the main menu.
p
q
2. Press qCID or pDIR to scroll to >Set date/time and then
press MENU/SELECT.
3. Press qCID or pDIR to select the month, then press
SET DATE
MM/DD/YY
MENU/SELECT, or enter the number using the dialing keys.
p
q
4. Press qCID or pDIR to select the day, then press
MENU/SELECT, or enter the number using the dialing keys.
5. Press qCID or pDIR to select the year, then press
MENU/SELECT, or enter the number using the dialing keys,
then press MENU/SELECT to move on to set the time.
SET TIME
HH:MM --
p
q
6. Press qCID or pDIR to select the hour, then press
MENU/SELECT, or enter the number using the dialing keys.
7. Press qCID or pDIR to select the minute, then press
MENU/SELECT, or enter the number using the dialing keys.
8. Press qCID or pDIR to highlight AM or PM, or press 2 for AM or 7 for PM.
Then press MENU/SELECT to confirm. There is a confirmation tone and the
screen returns to the previous menu.
NOTE: If the clock is not set when a message is recorded, the system announces, “Time and
day not set,” before it plays the message.
12
Telephone settings
Handset settings
LCD language
You can select the language used for all screen displays.
>LCD language
1. Press MENU/SELECT in idle mode to enter the main menu.
Caller ID annc
p
q
2. Use qCID or pDIR to scroll to >Settings, then press
MENU/SELECT.
3. Press MENU/SELECT to choose >LCD language.
LCD LANGUAGE
4. Press qCID or pDIR to highlight >English, >Français
>
English
or >Español.
p
q
5. Press MENU/SELECT to save your preference. There is a
confirmation tone and the screen returns to the previous menu.
Caller ID announce
The caller ID announce feature lets you know who’s calling without having
to look at the display. When you have an incoming call, the handset and/or
base speaks “Call from...” and the name of the caller based on the directory
or caller ID information. If the caller’s name is private or unknown, the phone
number up to the last 11 digits will be spoken. If the caller’s phone number
is also private or unknown, no information will be spoken. By default, the
caller ID announce feature is programmed On.
To turn on/off the caller ID announce on your handset
or base:
LCD language
>Caller ID annc
p
q
1. Press MENU/SELECT in idle mode to enter the main menu.
2. Use qCID or pDIR to scroll to >Settings, then press
MENU/SELECT.
CALLER ID ANNC
>HANDSET
3. Use qCID or pDIR to scroll to >Caller ID annc, then
press MENU/SELECT.
p
q
4. Use qCID or pDIR to highlight >HANDSET or >BASE, then
press MENU/SELECT.
5. Use qCID or pDIR to highlight >On or >Off, then press
MENU/SELECT. There is a confirmation tone and the screen
returns to the previous menu.
HS CID ANNOUNCE
>On
p
q
NOTES:
•
•
To use the caller ID announce feature, you must subscribe to caller ID service from your
telephone service provider.
When there are up to five handsets registered, the telephone system supports caller ID announce
for all handsets. If six or more handsets are registered, the system supports caller ID announce for
the first four registered handsets only.
•
•
This feature does not announce information for call waiting calls.
It takes at least 2 rings for the phone to receive caller ID information and announce it. If the
phone is answered before the end of the second ring, the phone won’t have time to announce
the caller’s information.
•
•
Pronunciation of names may vary with this feature. Not all names may be pronounced correctly.
Caller ID announce is available in English only.
13
Telephone settings
Handset settings
Voicemail (visual message waiting) indicator
If you subscribe to a voicemail service offered by your
telephone service provider, this feature provides a visual
indication when you have new voicemail messages.
HANDSET 1
New voicemail
New voicemail and the
icon appear on the handset screen.
AM
10:21
2/11
NOTES:
•
•
This feature does not indicate new messages recorded on your phone’s built-in answering system.
For more information about the difference between your answering system and voicemail, see
page 49.
Clear voicemail indication
Use this feature when the telephone indicates there is new
voicemail but there is none. For example, when you have
accessed your voicemail while away from home. This feature
>
Clr voicemail
Rename handset
p
q
only turns off the displayed New voicemail and the
icon;
it does not delete your voicemail messages. As long as you
have new voicemail messages, your telephone service
provider continues to send the signal to turn on the indicators.
Turn off
indicator?
To manually turn off the new voicemail indicators:
1. Press MENU/SELECT when in idle mode to enter the
main menu.
2. Use qCID or pDIR to scroll to >Settings, then press MENU/SELECT.
3. Use qCID or pDIR to scroll to >Clr voicemail, then press MENU/SELECT.
The screen shows Turn off indicator?
4. Press MENU/SELECT again to turn the voicemail indication off. There is a
confirmation tone and the screen returns to the previous menu.
NOTES:
•
•
Your telephone service provider voicemail might alert you to new messages with a stutter
(broken) dial tone. Contact your telephone service provider for more details.
For information about using your voicemail service, contact your telephone service provider.
14
Telephone settings
Handset settings
Rename handset
You can create a handset name for each system handset.
Clr voicemail
1. When the handset is idle, press MENU/SELECT.
>
Rename handset
p
q
2. Use qCID or pDIR to scroll to >Settings, then press
MENU/SELECT.
3. Use qCID or pDIR to scroll to >Rename handset, then
RENAME HANDSET
HANDSET_
press MENU/SELECT.
4. Change the handset name when prompted.
• Press qCID or pDIR to move the cursor to the left
or right.
• Use the dialing keys to enter a name (up to 11 characters). Each time
you press a key, a character on that key appears. Additional key presses
produce other characters on that key. See the chart on page 33.
• Press MUTE/DELETE to backspace and delete characters.
• Press and hold MUTE/DELETE to delete all characters.
5. Press MENU/SELECT to save the setting and return to the previous menu.
There is a confirmation tone.
�ey tone
The handset is set to beep with each key press. You can adjust the key tone
volume or turn it off. If you turn off the key tone, there are no beeps when
you press keys.
1. Press MENU/SELECT in idle mode to enter the main menu.
Rename handset
>
Key tone
2. Use qCID or pDIR to scroll to >Settings, then press
p
q
MENU/SELECT.
3. Use qCID or pDIR to scroll to >�ey tone, then press
MENU/SELECT.
KEY TONE
4. Use qCID or pDIR to select the desired volume or Off.
p
q
5. Press MENU/SELECT to save your preference. There is a
confirmation tone and the screen returns to the
previous menu.
15
Telephone settings
Handset settings
Use caller ID to automatically set date and time
Follow the steps below to turn the CID time sync feature on
or off. The default setting is On.
Key tone
>CID time sync
p
q
1. When the handset is in idle mode, press MENU/SELECT to
enter the main menu.
2. Press qCID or pDIR to scroll to >Settings, then press
CID TIME SYNC
>On
MENU/SELECT.
p
q
3. Press qCID or pDIR to scroll to >CID time sync, then press
MENU/SELECT.
4. Press qCID or pDIR to highlight >On or >Off, then press
MENU/SELECT to save. There is a confirmation tone and the screen returns
to the previous menu.
Home area code
If you dial seven digits to make a local call (no area code required), enter your
area code into the telephone as the home area code. When you receive a call
from within your home area code, the caller ID history only displays the seven
digits of the telephone number.
CID time sync
This feature makes it easy for you to place a call from the caller
ID log. If you dial 10 digits to make a local phone call, do not use
this home area code feature. If you do, you cannot place local
calls from your caller ID log, as they will have only seven digits.
>Home area code
p
q
HOME AREA CODE
___
To set the home area code:
1. Press MENU/SELECT in idle mode to enter the main menu.
2. Use qCID or pDIR to scroll to >Settings, then press
MENU/SELECT.
3. Use qCID or pDIR to scroll to >Home area code, then press MENU/SELECT.
The screen briefly shows Only for 7digit dial from CID.
4. Use the dialing keys to enter a three-digit home area code.
• Press MUTE/DELETE to delete a digit.
• Press and hold MUTE/DELETE to delete all digits.
5. Press MENU/SELECT to save. There is a confirmation tone and the screen
shows Area code will not show in CID briefly before returning to the
previous menu.
NOTE: If in the future, your telephone service provider requires you to dial 10 digits to
make a local call (area code plus telephone number), you need to delete your home
area code and dial out locally from the caller ID log. With the home area code displayed,
press and hold MUTE/DELETE until the digits are deleted, and then press MENU/SELECT.
The home area code is now restored to its default setting of _ _ _ (empty).
16
Telephone settings
Handset settings
Dial mode
The dial mode is preset to tone dialing. If you have pulse
(rotary) service, you must change the dial mode to pulse
dialing before using the telephone.
Home area code
>Dial mode
p
q
To set the dial mode:
1. Press MENU/SELECT in idle mode to enter the main menu.
DIAL MODE
>Tone
2. Use qCID or pDIR to scroll to >Settings, then press
p
q
MENU/SELECT.
3. Use qCID or pDIR to scroll to >Dial mode, then press
MENU/SELECT.
4. Use qCID or pDIR to highlight >Tone or >Pulse, then press MENU/SELECT.
There is a confirmation tone and the screen returns to the previous menu.
Website
Use this feature to view the AT&T website address.
Settings
>
Website
1. Press MENU/SELECT in idle mode to enter the main menu.
p
q
2. Use qCID or pDIR to scroll to >Website, then press
MENU/SELECT.
att.com
17
Telephone operation
Handset operation
Making a call
Elapsed time
• Press PHONE/FLASH or /SPEA�ER, then enter the
telephone number.
Phone
0:00:30
The screen displays the elapsed time as you talk (in hours,
minutes and seconds).
10/15
10:01AM
NOTE: Pressing PHONE/FLASH to access services from your
telephone service provider does not affect the elapsed time.
Speaker 0:00:30
10/15
10:01AM
On hook dialing (predialing)
1. Enter the telephone number. Press MUTE/DELETE to make
corrections when entering the phone number.
888-883-2445
2. Press PHONE/FLASH or /SPEA�ER to dial.
Answering a call
• Press PHONE/FLASH or /SPEA�ER.
-OR-
Incoming call
• Press any dialing key (0-9, TONE or #).
Ending a call
Press OFF/CANCEL or return the handset to the telephone base or charger.
Auto off
A call ends automatically when you put the handset in the telephone base
or charger.
Temporary ringer silencing
Press OFF/CANCEL or MUTE/DELETE while the telephone is
ringing to silence the ringer temporarily on that handset only.
Ringer muted
This turns off the ringer without disconnecting the call. The next
incoming call rings normally at the preset volume.
NOTE: Each handset rings when there is an incoming call unless the
ringer volume is turned off on that handset.
18
Telephone operation
Handset operation
Speakerphone
Elapsed time
During a call, press /SPEA�ER to switch between handsfree
speakerphone and normal handset use. Press OFF/CANCEL
to hang up.
Speaker 0:00:30
NOTES:
10/15
10:01AM
•
•
When you use the speakerphone, the key pad of the handset and the
/SPEA�ER button are lit.
The speakerphone uses more power than the normal handset. If the handset battery becomes
very low while you are using the speakerphone, the call remains in speakerphone mode until you
hang up or the battery becomes depleted.
•
After installing a battery into the handset, the screen may show Low battery. If you use the
speakerphone at this time, the battery may become depleted. Follow the instructions in the
Battery installation and charging section on pages 6-7.
Last number redial
Each handset stores the last 10 telephone numbers dialed (up to 30 digits).
To view the 10 most recently dialed numbers:
• To display the most recently called number, press
REDIAL/PAUSE.
• To view up to 10 recently called numbers, press REDIAL/PAUSE then qCID
or pDIR, or press REDIAL/PAUSE repeatedly.
The handset beeps twice at the end of the list. Press OFF/CANCEL to exit.
To redial a number:
Redial
#1/10
• To dial the displayed number, press PHONE/FLASH or
888-883-2445
p
q
/SPEA�ER.
-OR-
• Press PHONE/FLASH or /SPEA�ER, then press
REDIAL/PAUSE repeatedly to view the redial memory. Press MENU/SELECT
to dial the displayed number.
To delete a number:
• While the screen displays the desired number, press MUTE/DELETE to
delete the number from the redial memory.
19
Telephone operation
Handset operation
Equalizer
The equalizer feature on the handset enables you to
change the quality of the audio to best suit your hearing.
While on a call or intercom call, or listening to a message
or announcement, press EQ
to select the equalizer
setting Treble 1, Treble 2, Bass or Natural (the default
setting). The current setting is shown on the handset
screen for two seconds.
NOTES:
•
•
If you switch the call between the handset and the speakerphone by
pressing /SPEA�ER, the audio setting remains unchanged.
Treble 1
The current equalizer setting remains unchanged until a new setting
is selected.
8/06
6:30AM
Treble 2
8/06
6:30AM
Bass
8/06
6:30AM
Natural
8/06
6:30AM
20
Telephone operation
Options while on calls
Volume control
While on a call, press qCID/VOLUME to decrease or press pDIR/VOLUME to
increase the listening volume. You can set the listening volume to one of
six levels.
pDIR/VOLUME
qCID/VOLUME
NOTES:
•
•
Handset and speakerphone volume settings are independent.
When the volume reaches the minimum or maximum setting, you hear two beeps.
Call waiting
If you subscribe to call waiting service from your telephone service provider,
you hear two beeps if someone calls while you are already on a call. Press
PHONE/FLASH to put your current call on hold and take the new call.
Press PHONE/FLASH at any time to switch back and forth between calls.
NOTE: Missed call waiting calls are not counted as missed calls.
Mute
Use the mute function to turn off the microphone. You
can hear the caller, but the caller cannot hear you.
MUTE/DELETE
To mute a call:
• While on a call, press MUTE/DELETE. When mute is on,
the handset screen shows Muted for a few seconds
and MUTE displays until you turn off mute.
To end mute a call:
Muted
• Press MUTE/DELETE again. When mute is off,
Microphone ON appears temporarily on the
handset screen.
MUTE
10/15
10:01AM
Phone 0:00:30
Microphone ON
p
q
10/15
10:01AM
21
Telephone operation
Options while on calls
Chain dialing
Use this feature to initiate a dialing sequence from the numbers in the directory,
caller ID history or redial memory while you are on a call.
Chain dialing is useful when you wish to access other numbers (such as bank
account numbers or access codes) from the directory, caller ID history or redial list.
To access the directory while on a call:
1. Press MENU/SELECT.
Intercom
>Directory
2. Press qCID or pDIR to scroll to >Directory and then press
MENU/SELECT.
3. Press qCID or pDIR to scroll to the desired number.
4. Press MENU/SELECT to dial the number shown.
Charlie Johnson
888-883-2445
To access the caller ID log while on a call:
p
q
1. Press MENU/SELECT.
2. Press qCID or pDIR to scroll to >Caller ID log, then press
MENU/SELECT.
3. Press qCID or pDIR to scroll to the desired number.
Phone
0:01:20
Charlie Johnson
4. Press MENU/SELECT to dial the number shown.
To access the redial list while on a call:
REDIAL
#1/10
1. Press REDIAL/PAUSE to show the most recently
800-360-4121
dialed number.
p
q
2. Press qCID or pDIR to scroll to the desired number, or press
REDIAL/PAUSE to show the last 10 recently dialed numbers.
Then press MENU/SELECT to dial the number shown.
NOTES:
•
•
•
You cannot edit a directory entry while on a call. For more details about the directory, see
page 31.
You cannot copy a caller ID entry into the directory while on a call. For more details about
the caller ID history, see page 38.
If you press REDIAL/PAUSE while on a call, you can only view the 10 most recently dialed
numbers and you cannot erase the entries. For more details about the redial memory, see
page 19.
•
Press
OFF/CANCEL to exit redial, directory or caller ID history when on a call.
22
Telephone operation
Options while on calls
Temporary tone dialing
If you have pulse (rotary) service only, you can switch from pulse to
touch-tone dialing temporarily during a call. This is useful if you need to
send touch-tone signals to access your telephone banking or long
distance services.
1. During a call, press TONE .
2. Use the dialing keys to enter the desired number. The telephone sends
touch-tone signals.
3. The telephone automatically returns to pulse dialing after you end the call.
Blind transfer
While on an outside call, you can transfer it to a specific handset or any
handset. This feature is not available for model CL82101 unless you purchase
an accessory handset (AT&T model CL80101).
To transfer an outside call directly without notifying the desired handset:
1. During the call, press MENU/SELECT.
Phone 0:00:12
2. Press MENU/SELECT to choose >Transfer.
• If you have a two-handset system, the outside call is put
on hold and your handset screen shows Transferring
call... The other handset rings and its screen shows
10/15
10:01AM
Transfer from other handset.
>Transfer
Intercom
• If you have more than two handsets, your screen shows
TRANSFER TO: Use the dialing keys to enter a specific
handset number (1-9 for handsets 1-9, TONE and 0 for
handset 10, TONE and 1 for handset 11, TONE and 2
for handset 12, or TONE and # for all handsets), or
press qCID or pDIR to scroll to the desired handset
and press MENU/SELECT. The outside call is put on hold
and your handset screen shows Transferring call... or
Transferring call to all... The other handset(s) rings and
shows Transfer from HANDSET X (HANDSET represents
the handset name, X represents the handset number).
p
q
TRANSFER TO:
>Handset
2
p
q
3. To answer the call on the destination handset, press PHONE/FLASH or
/SPEA�ER. The original handset shows Call transferred and goes to
idle mode.
NOTES:
•
•
To cancel the transfer and return to the external call before the blind transfer call is answered,
press OFF/CANCEL on your handset.
If the other handset does not answer the transfer within 30 seconds, the transfer ends and the
original handset rings while showing No response to transfer. If it does not pick up within 30
seconds, the handset returns to idle mode and the outside call ends.
23
Multiple handset use
Multiple handset use
Handset locator
The handset locator feature is useful if you misplace
any handsets.
To start the paging tone:
• Press /HANDSET LOCATOR on the telephone base
to start the paging tone on all handsets for
60 seconds.
NOTE: If you press
OFF/CANCEL or MUTE/DELETE on a handset,
the ringer of that handset stops, but the paging to the rest of the
handsets continues.
To stop the paging tone:
**Paging**
• Press PHONE/FLASH, /SPEA�ER, or any dialing key
(0-9, TONE , or #) on the handset(s).
-OR-
• Press /HANDSET LOCATOR on the telephone base.
Join a call in progress
When a handset is already on a call and you would like to join the call, press
PHONE/FLASH or /SPEA�ER on your handset.
Press OFF/CANCEL or place the handset in the telephone base or charger to
end the call. The call does not end until all handsets hang up.
NOTE: You can use up to four system handsets at the same time on an outside call.
24
Multiple handset use
Intercom
Use the intercom feature for conversations between two handsets. This feature
is only available if you have at least two system handsets. Intercom is not
available for the CL82101 model. You can buy accessory handsets (AT&T
model CL80101) to expand your system.
Calling
other handset
Use a handset to initiate intercom calls and transfer calls.
1. Press MENU/SELECT in idle mode to enter the main menu.
Press qCID or pDIR to scroll to >Intercom, then press
MENU/SELECT. Choose from the options below.
Other handset
is calling
• If you have a two-handset system, your handset screen
shows Calling other handset.
• If you have more than two handsets, your screen shows
INTERCOM TO: Use the dialing keys to enter a specific
handset number (1-9 for handsets 1-9, TONE and 0 for
Intercom
handset 10, TONE and 1 for handset 11, TONE and 2
for handset 12, or TONE and # for all handsets), or
press qCID or pDIR to scroll to the desired handset and
press MENU/SELECT. Your handset screen shows
Calling HANDSET X or Calling all handsets.
12/02
11:35AM
The other handset(s) rings and shows either Other handset is calling or
HANDSET X is calling (HANDSET represents the handset name, X
represents the handset number).
2. To answer the intercom call, press PHONE/FLASH, /SPEA�ER or any
dialing key (0-9, TONE , or #) on any called handset. Both handsets now
show Intercom.
3. To end the intercom call, one party presses OFF/CANCEL, or places the
handset back in the telephone base or charger. The other party hears four
beeps. Both handsets display Intercom ended.
NOTES:
•
•
Before the intercom call is answered, you can cancel it by pressing
If the called handset is not answered within 100 seconds, or if it is in the directory or caller ID
log, or is on a call, or is out of range, the calling handset shows No answer. Try again.
OFF/CANCEL.
•
•
Pressing OFF/CANCEL or MUTE/DELETE temporarily silences the intercom ringer.
You can only use one pair of handsets to make intercom calls at a time.
Answer an incoming call during an intercom call
If you receive an incoming outside call during an intercom call, there is a
two-beep call waiting tone.
• To answer the call, press PHONE/FLASH. The intercom call ends
automatically. The party on the intercom call hears four beeps. Other system
handsets can also answer the incoming call by pressing PHONE/FLASH.
• To end the intercom call without answering the incoming call, press OFF/CANCEL.
25
Multiple handset use
Call transfer using intercom
Use the intercom feature to transfer an outside call to
another system handset. You can also share an outside call
with another system handset. This feature is available only if
you have two or more handsets.
>Transfer
Share call
p
q
To transfer or share an outside call using intercom:
1. During the call, press MENU/SELECT.
2. Press qCID or pDIR to scroll to >Intercom and press MENU/SELECT.
3. Choose the handset(s) you would like to transfer the call to using the
options from Step 1 of the previous page.
4. When the destination handset(s) picks up, your handset shows Intercom
and the outside call is put on hold. Then you have the following options:
• You can transfer the call. Press MENU/SELECT twice to select
>Transfer on the calling handset. Your screen shows Call transferred.
The other handset automatically connects to the outside call.
• You can let the other handset join you on the outside call in a
three-way conversation. Press MENU/SELECT. Press qCID or pDIR to
highlight >Share call on the calling handset, then press MENU/SELECT.
• You can end the intercom call and continue the outside call with
your handset. Press PHONE/FLASH on your handset (the ended
intercom call party hears four beeps), or the other person can press
OFF/CANCEL on the other system handset.
26
Multiple handset use
Push-to-talk (PTT)
PTT
You can directly broadcast messages to the speakerphone of
any handset. Any handset you call can respond by pressing the
PUSH TO TAL� key to begin two-way communication.
• Only one handset can talk at a time. To do so, press and hold
PUSH TO TAL�.
• You must release PUSH TO TAL�, so the other person can respond.
• Only one PTT session can be active at a time.
• While PTT is in use between two handsets, other handsets cannot use the
intercom feature but can access the answering system.
• When you attempt to place a PTT call to another handset which is
accessing the answering system or on an intercom call or outside call,
your handset screen shows Not available at this time.
Turn PTT on or off
1. Press PUSH TO TAL� when the handset is not in use. The
PUSH TO TALK
PUSH TO TAL� menu displays.
>PTT On/Off
>
2. Press qCID or pDIR to highlight PTT On/Off, then press
p
q
MENU/SELECT.
>On
>Off
or , then press
3. Press qCID or pDIR to choose
MENU/SELECT.
PTT call to a single handset
1. There are a few ways to begin a PTT call to a single
handset. When the handset is not in use:
PUSH TO TALK
>Handset
X
• If you have a two-handset system, press and hold
p
q
PUSH TO TAL�.
• If you have more than two handsets, press
PUSH TO TAL�. Then use the dialing keys to enter the
destination handset number.
Connecting to
Handset X...
-OR-
Press qCID or pDIR to highlight the destination handset
number and then press MENU/SELECT or PUSH TO TAL�.
Press and hold
[PTT] to talk
Your handset screen shows Connecting to HANDSET X...
(HANDSET represents the handset name, X represents the
destination handset number) for a few seconds. When
the connection is made, both your and the destination
handset screens display Press and hold [PTT] to talk.
27
Multiple handset use
Push-to-talk (PTT)
2. Press and hold PUSH TO TAL� on your handset. A chirp
indicates your microphone is on. Speak towards the
handset. Your voice is broadcast to the destination handset.
PTT To
handset: X
While you are speaking, your handset screen shows
PTT To handset: X.
3. Release PUSH TO TAL� after speaking. Both handsets beep once again.
After the handsets beep, you can press and hold PUSH TO TAL� to
continue speaking or the destination handset can respond (see
Answer a PTT call on page 29).
4. To end the PTT call, press OFF/CANCEL or place the handset in the
telephone base or charger. The handset screen shows Push to talk Ended
for a few seconds.
PTT call to a group of handsets
When there are multiple handsets registered to the phone system, PTT
supports one-to-group calls. PTT supports a maximum of one-to-four calls
when two to five handsets are registered, and a maximum of one-to-three
calls when six or more handsets are registered. The first four registered
handsets will be able to use this feature. Other handsets can only use PTT for
one-to-one calls.
To call a group of handsets:
1. You have three ways to call a group of handsets. When the handset is not
in use:
• Press and hold PUSH TO TAL� until your handset screen shows
Connecting to group...
• Press PUSH TO TAL�. Press qCID or pDIR to choose Group. Press
MENU/SELECT or press and hold PUSH TO TAL� until your handset
screen shows Connecting to group...
• Press PUSH TO TAL�. Press TONE and # (pound key). The screen
shows Connecting to group...
When the connection is made, both the caller and the destination parties
hear a beep. The speakerphones on all other handsets automatically activate.
2. You need to press and hold PUSH TO TAL� when you want to speak.
Speak towards the handset. Your voice is broadcast to all eligible handsets.
3. Release PUSH TO TAL� after speaking.
4. Any extension can reply (see Answer a PTT call on page 29).
NOTE: After PUSH TO TAL� is released, the PTT call remains open for a short time. If no
one presses PUSH TO TAL� within 10 seconds, the PTT call ends automatically.
28
Multiple handset use
Push-to-talk (PTT)
Answer a PTT call
You can respond to a PTT call whenever the speakerphone light is off, as
described below.
1. When your handset receives a PTT call, the handset beeps and the screen
shows Press and hold [PTT] to talk.
2. When the other party is speaking, your speakerphone light is on, and
your handset shows PTT From HS X To HS X (the first X represents the
initiating handset number, the second X represents your handset number;
a maximum of four handset numbers appear).
3. When your speakerphone light is off (the screen shows
Press and hold [PTT] to talk), press and hold PUSH TO TAL� on your
handset. You will hear a chirp. Speak towards the handset.
• While you are speaking, your handset screen shows PTT To handset: X
(X represents the handset numbers of one or more destination handsets;
a maximum of four handset numbers appear).
• Your voice is broadcast to all destination handsets.
After speaking, release PUSH TO TAL�. Your handset will beep.
After the beep, if your speakerphone light is off, you can press and hold
PUSH TO TAL� to continue speaking, or the destination handset
can respond.
Change a one-to-one PTT call to an intercom call
You can convert a one-to-one PTT session to an intercom call.
1. When your handset screen shows Press and hold [PTT] to talk, press
>
MENU/SELECT. The screen shows Intercom.
2. Press MENU/SELECT. Your handset displays Calling other handset or
Calling HANDSET X. The destination handset screen briefly shows Push
to talk Ended and then Other handset is calling or HANDSET X is
calling. The destination handset rings.
3. On the destination handset, press PHONE/FLASH or any of the dialing
keys (0-9, #, TONE or ) to answer the intercom call. Both handsets now
show Intercom.
4. To end the intercom call, press OFF/CANCEL or place the handset in the
telephone base or charger. Both screens show Intercom ended.
29
Multiple handset use
Push-to-talk (PTT)
Answer an incoming call during PTT
When you receive an incoming outside call during PTT, there is an alert tone.
• During a one-to-one PTT, press PHONE/FLASH on the initiating or
destination handset. The PTT call ends automatically and the outside call
is answered.
• During a one-to-group PTT, press PHONE/FLASH on the initiating handset.
The PTT call ends automatically and the outside call is answered.
• During a one-to-group PTT, press PHONE/FLASH on any one of the
destination handsets and that handset answers the outside call. The PTT
call continues for the rest of the PTT participants.
• To leave the PTT call without answering the incoming call, press
OFF/CANCEL. The telephone continues to ring.
Make an outgoing call during PTT
• During a one-to-one PTT, press PHONE/FLASH to get a dial tone. The PTT
call ends automatically.
• During a one-to-group PTT, press PHONE/FLASH on the initiating handset.
The PTT call ends automatically and you get a dial tone.
• During a one-to-group PTT, press PHONE/FLASH on any one of the
destination handsets and that handset gets a dial tone. The PTT call
continues for the rest of the PTT participants.
End or leave a PTT call
For one-to-one PTT calls, both initiating and destination handsets can
end PTT. For PTT calls to a group of handsets, the initiating handset can
end the PTT call for the group of handsets on the PTT call. If any one of
the destination handsets leaves the PTT call, the call continues until all
participants or the initiator hangs up.
Press OFF/CANCEL or place the handset in the telephone base or charger.
The handset screen shows Push to talk Ended.
NOTE: After PUSH TO TAL� is released, the PTT call remains open for a short time. If no
one presses PUSH TO TAL� within 10 seconds, the PTT call ends automatically.
30
Directory
About the directory
Shared directory
The directory is shared by all handsets. Changes made to the
directory from any handset apply to all.
Charlie Johnson
888-883-2445
p
q
NOTE: Only one handset can review the directory at a time. If another
handset tries to enter the directory, the screen shows Not available at
this time.
Capacity
The directory can store up to 50 entries, with a maximum of 15
alphanumeric characters (including spaces) for names and 30 digits for
telephone numbers. A convenient search feature can help you find and dial
numbers quickly (page 34).
If you try to save an entry when there are already 50 entries, the screen
shows Directory full. You cannot store a new number until you delete one.
31
Directory
Create directory entries
Create a new directory entry
1. Press MENU/SELECT in idle mode to enter the main menu.
Answering sys
>Directory
2. Press qCID or pDIR to scroll to >Directory, then press
p
q
MENU/SELECT.
3. Press qCID or pDIR to highlight >Add contact.
Review
4. Press MENU/SELECT.
>Add contact
5. Use the dialing keys to enter a telephone number (up to 30
digits) when prompted.
p
q
• Press qCID or pDIR to move the cursor to the left
ENTER NUMBER
or right.
888-883-2445
_
• Press MUTE/DELETE to erase a digit.
• Press and hold MUTE/DELETE to erase all digits.
• Press and hold REDIAL/PAUSE to enter a three-second
dialing pause (a p appears).
-OR-
Copy a number from the redial list by pressing REDIAL/PAUSE then
qCID or pDIR, or pressing REDIAL/PAUSE repeatedly to locate the
number. Press MENU/SELECT to copy the number.
6. Press MENU/SELECT to move on to the name.
The display shows Number already saved if the number
ENTER NAME
is already in the directory. You cannot save the same
number twice.
Robert Brown_
7. Use the dialing keys to enter a name (up to 15 characters)
when prompted. Each time you press a key, the character
on that key appears. Additional key presses produce other
characters on that key. See the chart on the next page.
Saved
• Press qCID or pDIR to move the cursor to the left
or right.
Robert Brown
888-883-2445
• Press 0 to add a space.
• Press MUTE/DELETE to erase a character.
• Press and hold MUTE/DELETE to erase all characters.
8. Press MENU/SELECT to store your new directory entry. There is a
confirmation tone and the screen shows Saved. To change the entry later,
see page 35.
NOTE: The first letter of every word is a capital letter. The remaining letters in a word start as
lower case letters as shown in the chart on the next page.
32
Directory
Create directory entries
Characters by number of key presses
Dialing keys
1
2
3
4
5
6
7
8
9
10
11
1
.
-
‘
(
)
*
#
&
/
,
1
2
3
4
5
6
7
8
9
0
*
A
B
E
C
F
I
a
d
g
j
b
e
h
k
c
f
2
3
4
5
6
r
D
G
H
K
N
Q
U
X
i
J
M
L
l
O
R
V
Y
m
S
t
n
p
u
w
o
q
v
x
P
s
z
7
9
T
8
y
W
Z
space
0
#
Add a predialed telephone number to the directory
You can save a predialed telephone number to the directory.
1. Enter the telephone number when in idle mode.
2. Follow the steps in Edit a directory entry on page 35.
33
Directory
Review the directory
Review directory entries
1. Press DIRpwhen in idle mode. The summary screen shows briefly and
then the first entry in the directory shows.
-OR-
Press MENU/SELECT when in idle mode, then press qCID or pDIR to scroll
to >Directory. Press MENU/SELECT twice.
2. Press qCID or pDIR to browse through the directory. Entries appear
alphabetically by the first letter in the name.
NOTES:
•
If the telephone number in the directory exceeds 15 digits, < appears in front of the telephone
number. Press TONE to move towards the end of the telephone number or press # (pound key)
to move towards the beginning of the telephone number.
•
Directory empty appears if there are no directory entries.
Search by name
1. Press DIRpin idle mode to show the first listing in the directory.
2. When an entry appears, press the dialing keys (0-9) to start a name search.
The directory shows the first name beginning with the first letter associated
with the dialing key if there is an entry in the directory beginning with that
letter. Press qCID or pDIR to scroll through the directory.
3. To see other names starting with the letters on the same dialing key, keep
pressing the key. The names appear in alphabetical order.
For example, if you have the names Jennifer, Jessie, �evin and Linda in
your directory:
• If you press 5 (J�L) once, you see Jennifer. Press qCID and you
see Jessie.
• If you press 5 (J�L) twice, you see �evin.
• If you press 5 (J�L) three times, you see Linda.
• If you press 5 (J�L) four times, you see 5 and then the directory entry
beginning with 5 or the next closest entry after 5.
• If you press 5 (J�L) five times, you see Jennifer again.
NOTES:
•
•
If there is no name matching the first letter of the key you press, the directory shows a name
matching the following letters of the key.
If you press a key (0-9) and no name starts with any of the letters on that key, the directory
shows the entry matching the next letter in the directory.
34
Directory
Dial, delete or edit directory entries
To dial, delete or edit a directory entry (name and number), the entry must
be displayed on the handset. Use Review the directory (page 34) to show
an entry.
Display dial
To dial a displayed number from the directory, press PHONE/FLASH or
/SPEA�ER.
Delete a directory entry
To delete the displayed directory entry, press MUTE/DELETE.
Press MENU/SELECT to confirm. There is a confirmation tone and
Robert Brown
Delete contact?
the screen shows Contact deleted. You cannot retrieve a
deleted entry.
Edit a directory entry
1. When a directory entry displays, press MENU/SELECT. The screen shows
EDIT NUMBER along with the phone number to be edited.
If you only want to edit the name, skip to Step 3.
Linda Miller
888-722-7702
2. To edit the number:
p
q
• Press the dialing keys to add digits.
• Press qCID or pDIR to move the cursor to the left
EDIT NUMBER
or right.
888-883-2445_
• Press MUTE/DELETE to erase a digit.
• Press and hold MUTE/DELETE to erase all digits.
• Press and hold REDIAL/PAUSE to add a three-second
pause, if desired.
EDIT NAME
Robert Brown_
3. Press MENU/SELECT to save the number. The screen shows
EDIT NAME along with the name to be edited.
4. To edit the name:
• Press the dialing keys to add characters (page 33).
Robert Brown
• Press qCID or pDIR to move the cursor to the left
888-883-2445
p
q
or right.
• Press MUTE/DELETE to erase a character.
• Press and hold MUTE/DELETE to erase all characters.
5. Press MENU/SELECT. There is a confirmation tone and the screen shows Saved.
35
Directory
Speed dial
The telephone base has 10 speed dial locations (0-9) where
you can store the telephone numbers you wish to dial more
quickly. You can store up to 30 digits in each location. Speed
dial assignments can only be selected from existing directory
entries. In the directory, speed dial locations are indicated by
their number in the bottom right hand corner of the entry.
Robert Brown
888-883-2445
p
q
1
Speed dial location
Assign a speed dial number
1. When the telephone is idle, press MENU/SELECT.
2. Press qCID or pDIR to scroll to >Directory. Press MENU/SELECT.
3. Press qCID or pDIR to scroll to >Speed dial. Press MENU/SELECT.
Answering sys
>Directory
p
q
4. Press qCID or pDIR to choose your desired speed dial
location (0-9), then press MENU/SELECT. The screen
briefly shows Copy from Directory... then enters your
directory list.
Add contact
>Speed dial
p
q
5. Press qCID or pDIR to scroll to the phone number you wish
to assign to the selected speed dial location.
6. Press MENU/SELECT to save the setting and return to the
>1:Robert Brown
2:<empty>
previous menu. There is a confirmation tone.
p
q
Reassign a speed dial number
1. When the telephone is idle, press MENU/SELECT.
2. Press qCID or pDIR to scroll to >Directory. Press MENU/SELECT.
Robert Brown
888-883-2445
p
q
3. Press qCID or pDIR to scroll to >Speed dial.
1
Press MENU/SELECT.
4. Press qCID or pDIR to choose the location you wish
to reassign, then press MENU/SELECT to show the
directory entry.
Copy from
Directory...
5. Press MENU/SELECT again.
6. Scroll to >Change SD and then press MENU/SELECT. The
screen briefly shows Copy from Directory... then enters
your directory list.
Linda Miller
888-722-7702
7. Press qCID or pDIR to scroll to the phone number you wish
p
q
to reassign to the selected speed dial location.
1
8. Press MENU/SELECT to save the setting and return to the
previous menu. There is a confirmation tone.
36
Directory
Speed dial
Delete a speed dial number
1. When the telephone is idle, press MENU/SELECT.
Linda Miller
888-722-7702
2. Press qCID or pDIR to scroll to >Directory. Press
p
q
MENU/SELECT.
1
3. Press qCID or pDIR to scroll to >Speed dial. Press
MENU/SELECT.
Speed dial
empty
4. Press qCID or pDIR to scroll to the location you wish to
delete the speed dial number from, then press
MENU/SELECT to show the directory entry.
5. Press MENU/SELECT again.
6. Scroll to >Clear SD and then press MENU/SELECT to
delete the displayed speed dial number. There is a
confirmation tone and the screen shows Speed dial empty
before returning to the previous menu.
>1:<empty>
2:<empty>
p
q
Make a call using speed dial
When in idle mode, press and hold the dialing key (0-9) corresponding to the
assigned location you wish to call.
-OR-
1. Press MENU/SELECT when in idle mode.
2. Press qCID or pDIR to scroll to >Directory, then press MENU/SELECT.
3. Press qCID or pDIR to scroll to >Speed dial, then press MENU/SELECT.
4. Press qCID or pDIR to scroll to the desired location and then press
PHONE/FLASH or /SPEA�ER.
37
Caller ID
About caller ID
This product supports caller ID services offered by most telephone service
providers. Caller ID allows you to see the name, number, date and time of calls.
The available caller ID information will appear after the first or second ring.
Information about caller ID with call waiting
Caller ID with call waiting lets you see the name and
telephone number of the caller before answering the call,
even while on another call.
It might be necessary to change your telephone service to
use this feature. Contact your telephone service provider if:
CHRISTINE SMITH
888-883-2445
• You have both caller ID and call waiting, but as separate
NEW
services (you might need to combine these services).
• You have only caller ID service, or only call waiting service.
• You don’t subscribe to caller ID or call waiting services.
10:01AM
10/15
There are fees for caller ID services. In addition, services may
not be available in all areas.
This product can provide information only if both you and
the caller are in areas offering caller ID service and if both
telephone service providers use compatible equipment. The
time and date, along with the call information, are from the
telephone service provider.
Caller ID information might not be available for every incoming
call. Callers may intentionally block their names and/or telephone numbers.
To view caller ID log entries with numbers between 16 and 24 digits, you
must save the entry to the directory (see page 42).
NOTE: You can use this product with regular caller ID service, or you can use this
product’s other features without subscribing to caller ID or combined caller ID with call
waiting service.
38
Caller ID
Caller ID history
How the caller ID history (caller ID log) works
The telephone stores caller ID information about the
last 50 incoming calls in the telephone base. Entries
are stored in reverse chronological order. The phone
deletes the oldest entry when the log is full to make room
for new calls. This information is common to all handsets,
so changes made using any handset are reflected in
all other handsets. If you answer a call before the
information appears on the screen, it does not show in the
caller ID history.
CHRISTINE SMITH
888-883-2445
NEW
10:01AM
10/15
NOTE: Each entry may have up to 24 digits for the phone number and
15 characters for the name.
Missed (new) call indicator
When a handset is in idle mode and has new or missed calls,
its screen shows XX Missed calls.
HANDSET
1
6 Missed calls
All new or missed entries are counted as missed calls. Each
time you review a new caller ID log entry (indicated by NEW
on the handset screen), the number of missed calls decreases
by one.
10:01AM
10/15
Robert Brown
888-883-2445
If you do not want to review the missed calls one by one, but
still want to keep them in the caller ID history, you can
press and hold OFF/CANCEL for four seconds when the
handset is idle. All the entries in the caller ID history become
NEW
p
q
10:01AM
10/15
old (reviewed already), and the missed calls message goes away.
39
Caller ID
Caller ID operation
Memory match
If the incoming telephone number matches the last seven
digits of a telephone number in your directory, the name
that appears on the screen matches the corresponding name
in your directory.
Chris
888-883-2445
For example, if Christine Smith calls, her name appears as
Chris if this is how you entered it into your directory.
NEW
p
q
10:01AM
10/15
NOTE: The number shown in the caller ID log will be in the format sent
by the telephone service provider. The telephone service provider
usually delivers 10-digit phone numbers (area code plus telephone
number). If the telephone number of the caller does not match a
number in your directory, the name will appear as it is delivered by the
telephone service provider.
Review the caller ID history
Review the caller ID history to find out who called, to return the call, or to copy
the caller’s name and number into your directory. Caller ID log empty appears
if there are no records in the caller ID log.
HANDSET
1
1. When a handset is in idle mode, press qCID to review the
caller ID history in reverse chronological order starting with
the most recent call.
6 Missed calls
NEW
10:01AM
10/15
-OR-
qCID
Review the caller ID history by pressing MENU/SELECT.
Press qCID or pDIR to scroll to >Caller ID log, then press
MENU/SELECT twice to select >Review.
2. Press qCID or DIRpto scroll through the list.
Directory
3. Press OFF/CANCEL to exit the caller ID history.
>Caller ID log
p
q
You hear a double beep when the list reaches the beginning
or end of the caller ID log.
Caller’s name
Caller’s number
CHRISTINE SMITH
Appears if it is a new or
missed call.
888-883-2445
Date of call
NEW
p
q
10:01AM
Time of call
10/15
40
Caller ID
Caller ID operation
View dialing options
Although the incoming caller ID log entries have 10 digits (the area code
plus the seven-digit number), in some areas, you might need to dial only the
seven digits, 1 plus the seven digits, or 1 plus the area code plus the seven
digits. You can change and store the number of digits that you dial in the
caller ID log.
883-2445
1-883-2445
888-883-2445
1-888-883-2445
While reviewing the caller ID log, press # (pound key)
repeatedly to show different dialing options for local
and long distance numbers before dialing or saving
the telephone number in the directory.
Press #
883-2445
1-883-2445
Press 1 repeatedly if you need to add or remove 1
in front of the telephone number before dialing or
saving it in the directory.
Press 1
888-883-2445
1-888-883-2445
When the number is in the correct format for
dialing, press PHONE/FLASH or /SPEA�ER to call the number.
To save the number to the directory, see Save a caller ID log entry to the
directory on the next page.
Dial a caller ID log entry
1. When in the caller ID log, press qCID or DIRpto browse.
2. Press PHONE/FLASH or /SPEA�ER to dial the displayed entry.
Delete caller ID log entries
To delete an entry:
Review
>Del all calls
• Press MUTE/DELETE to delete the shown entry.
To delete all entries:
p
q
1. Press MENU/SELECT when in idle mode.
2. Press qCID or pDIR to scroll to >Caller ID log, then press MENU/SELECT.
3. Press qCID or pDIR to scroll to >Del all calls, then press MENU/SELECT.
4. When the screen shows Delete all calls?, press MENU/SELECT to confirm.
There is a confirmation tone and the screen returns to the previous menu.
41
Caller ID
Caller ID operation
Save a caller ID log entry to the directory
1. When in the caller ID log, press qCID or pDIR to browse.
2. Press MENU/SELECT to select an entry. The screen displays EDIT NUMBER.
3. Use the dialing keys to edit the number.
• Press qCID or pDIR to move the cursor to the left or right.
• Press MUTE/DELETE to backspace and erase a digit.
• Press and hold MUTE/DELETE to erase the entire entry.
• Press and hold REDIAL/PAUSE to insert a three-second dialing pause
(a p appears).
4. Press MENU/SELECT to move to the name. The screen displays EDIT NAME.
Use the dialing keys (page 33) to edit the name.
• Press qCID or pDIR to move the cursor to the left or right.
• Press MUTE/DELETE to erase a character.
• Press and hold MUTE/DELETE to erase all characters.
• Press # (pound key) to move the last word to the front. For example,
Johnson Charlie becomes Charlie Johnson when you press
# (pound key).
5. Press MENU/SELECT when done. The handset shows Saved.
NOTES:
•
•
You might need to change how a caller ID number is dialed if the entry does not appear in the
correct format. Caller ID numbers might appear with an area code that might not be necessary
for local calls, or without a 1 that might be necessary for long distance calls (see View dialing
options on page 41).
If the name you received from the telephone service provider is all in capital letters, the first
letter of every word remains a capital letter, while other letters become lowercase. However, the
next letter after the prefix “Mac”, “Mc”, or “O’”, is kept as a capital letter. For example, the “D” in
“MacDonald” is kept as a capital letter. Another exception is that “VAN DER” will be changed to
“Van der”.
•
If the entry is already saved in the directory, Number already saved displays.
42
Caller ID
Reasons for missing caller ID information
There are occasions when other information or no information shows for
various reasons:
On-screen message
Reason
The caller prefers not to show the phone number.
PRIVATE NUMBER
The caller prefers not to show the name.
PRIVATE NAME
The caller prefers not to show the phone number and name.
PRIVATE CALLER
UNKNOWN NUMBER
Your telephone service provider cannot determine the
caller’s number.
Your telephone service provider cannot determine the
caller’s name.
UNKNOWN NAME
Your telephone service provider cannot determine the caller’s
name and telephone number.
UNKNOWN CALLER
Calls from other countries may also generate this message.
43
Answering system
Answering system settings
Use the answering system menu of a system handset to set
up the announcement message, turn on or off the answering
system or message alert tone, activate call screening, or
change the number of rings, message recording time, or
remote access code. If you turn off the answering system and
Play messages
>Answering sys
p
q
you change any setting in the answering system setup menu, the answering
machine automatically turns on again.
1. When the handset is in idle mode, press MENU/SELECT to enter the
main menu.
2. Press qCID or pDIR to scroll to >Answering sys, then press MENU/SELECT.
Announcement
Your outgoing announcement plays when calls are answered by the
answering system.
The telephone has a default outgoing announcement, “Hello. Please leave a
message after the tone.” You can use this announcement, or record your own.
You can record an announcement up to 90 seconds. The system does not
record any announcement shorter than two seconds.
To play your current outgoing announcement:
1. When the handset is in idle mode, press MENU/SELECT to enter the main
menu.
2. Press qCID or pDIR to scroll to >Answering sys, then
press MENU/SELECT.
>
Announcement
3. Press MENU/SELECT again to select >Announcement.
Delete all old
4. Press MENU/SELECT to select >Play annc and play
p
q
the announcement.
To record a new outgoing announcement:
Play annc
1. When the handset is in idle mode, press MENU/SELECT to
>Record annc
enter the main menu.
p
q
2. Press qCID or pDIR to scroll to >Answering sys, then press
MENU/SELECT.
3. Press MENU/SELECT again to select >Announcement.
4. Scroll to >Record annc and press MENU/SELECT. The system announces,
“Record after the tone. Press 5 when you are done.”
5. Facing the handset, record your announcement and press 5 to end
recording. Your recorded announcement plays.
To listen to the recorded announcement again, wait after playback is
completed, then scroll to >Play annc and press MENU/SELECT.
44
Answering system
Answering system settings
To delete your outgoing announcement:
1. When the handset is in idle mode, press MENU/SELECT to enter the main menu.
2. Press qCID or pDIR to scroll to >Answering sys, then press MENU/SELECT.
3. Press MENU/SELECT again to select >Announcement.
4. Press MENU/SELECT again to select >Play annc and play the announcement.
5. While the announcement is playing, press MUTE/DELETE to delete the
announcement. The system announces “Announcement deleted”.
When your announcement is deleted, the system answers calls with the
default announcement described on the previous page. You cannot delete
the default announcement.
Answer on/off
Unless you change it, the answering system is on and ready
to record messages. You can turn the answering system off, but if you do
so, the answering system does not answer calls and record
incoming messages.
To turn the answering system on or off:
Using the telephone base:
Play messages
• Press /ANSWER ON to turn the answering system on
>Answering sys
or off. If the answering system is turned on, it announces,
“Calls will be answered.” If the answering system is turned
p
q
off, it announces, “Calls will not be answered.”
Using a handset:
Record memo
>Answer ON/OFF
1. When the handset is in idle mode, press MENU/SELECT to
p
q
enter the main menu.
2. Press qCID or pDIR to scroll to >Answering sys, then
press MENU/SELECT.
ANSWER ON/OFF
>On
3. Press qCID or pDIR to scroll to >Answer ON/OFF, then
p
q
press MENU/SELECT.
4. Press qCID or pDIR to highlight >On or >Off, then press
MENU/SELECT to save the setting. You hear a confirmation
tone.
Press OFF/CANCEL to cancel.
When the answering system is on, the handset screen shows ANS ON.
NOTE: If the answering system is off and there is an incoming call, the system answers
after 10 rings and announces, “Please enter your remote access code.” For more
information about remote access codes, see page 56.
45
Answering system
Answering system settings
Call screening
Use this feature to choose whether incoming messages can be heard over
the telephone base speaker when they are being recorded. If you turn call
screening on, you hear the incoming message. While monitoring an incoming
message, you can answer the call by pressing PHONE/FLASH or /SPEA�ER
on the handset.
Play messages
>Answering sys
To change the setting:
p
q
1. When the handset is in idle mode, press MENU/SELECT to
enter the main menu.
2. Press qCID or pDIR to scroll to >Answering sys, then
Answer ON/OFF
>Ans sys setup
press MENU/SELECT.
p
q
3. Press qCID or pDIR to scroll to >Ans sys setup, then
press MENU/SELECT.
4. Press MENU/SELECT to select >Call screening.
>
Call screening
5. Press qCID or pDIR to choose >On or >Off.
# of rings
p
q
6. Press MENU/SELECT to save the setting. You hear a
confirmation tone. Press OFF/CANCEL to cancel.
CALL SCREENING
>On
NOTE: For more information on call screening, see page 50.
p
q
Number of rings
You can set the answering system to answer an incoming call
after two, three, four, five or six rings. You can also select toll
saver, which is explained below. Unless you change it, the
answering system answers an incoming call after four rings.
Call screening
># of rings
p
q
To set the number of rings:
# OF RINGS
>4
1. When the handset is in idle mode, press MENU/SELECT to
enter the main menu.
p
q
2. Press qCID or pDIR to scroll to >Answering sys, then press
MENU/SELECT.
3. Press qCID or pDIR to scroll to >Ans sys setup, then press MENU/SELECT.
4. Press qCID or pDIR to scroll to > of rings, then press MENU/SELECT.
#
You hear a confirmation tone. Press OFF/CANCEL to cancel.
46
Answering system
Answering system settings
5. Press qCID or pDIR to scroll and choose among 2, 3, 4, 5, 6 or Toll saver.
•
Toll saver - the answering system answers a call after two rings if
you have new messages, and after four rings when there are no new
messages. This feature allows you to check for new messages and avoid
paying long distance charges when calling from out of your local area.
6. Press MENU/SELECT to save the setting. You hear a confirmation tone.
Press OFF/CANCEL to cancel.
NOTES:
•
•
If you subscribe to voicemail service through your telephone service provider, see Answering
system and voicemail indicators on page 49.
If you set the number of rings for the answering system as 2 or 3 rings, the caller ID announce
feature may not have enough time to announce the caller’s full information.
Remote access code
To access your answering system remotely from any touch-
tone phone, you need to enter a two-digit number (00-99).
Unless you change it, the remote access code is 19.
Play messages
>Answering sys
p
q
To change the remote access code:
1. When the handset is in idle mode, press MENU/SELECT to
Answer ON/OFF
>Ans sys setup
enter the main menu.
2. Press qCID or pDIR to scroll to >Answering sys, then
p
q
press MENU/SELECT.
3. Press qCID or pDIR to scroll to >Ans sys setup, then
press MENU/SELECT.
REMOTE CODE
19
4. Press qCID or pDIR to scroll to >Remote code, then press
MENU/SELECT.
5. Use the dialing keys to enter a two-digit number. Use
MUTE/DELETE to backspace and delete a digit.
6. Press MENU/SELECT to save the setting. You hear a confirmation tone. Press
OFF/CANCEL to cancel.
47
Answering system
Answering system settings
Message alert tone
When the message alert tone is set to On, and there is at least one new
message, the telephone base beeps every 10 seconds. Unless you change it,
the message alert tone is set to off.
There is no audible alert at the handset.
To change the setting:
1. When the handset is in idle mode, press MENU/SELECT to enter the main menu.
2. Press qCID or pDIR to scroll to >Answering sys, then
Remote code
press MENU/SELECT.
>
Msg alert tone
3. Press qCID or pDIR to scroll to >Ans sys setup, then
p
q
press MENU/SELECT.
4. Press qCID or pDIR to scroll to >Msg alert tone, then
press MENU/SELECT.
MSG ALERT TONE
>On
5. Press qCID or pDIR to choose >On or >Off.
p
q
6. Press MENU/SELECT to save the setting. You hear a
confirmation tone. Press OFF/CANCEL to cancel.
NOTES:
•
•
The message alert tone beeps only if all the conditions below are met:
- Answering system is on.
- Message alert tone setting is on.
- There are new messages.
To temporarily turn off the message alert tone, see page 51.
Message recording time
You can set the recording time allowed for incoming
messages. The message length is three minutes by default.
Msg alert tone
>Recording time
p
q
To change the setting:
1. When the handset is in idle mode, press MENU/SELECT to
enter the main menu.
RECORDING TIME
>3 minutes
2. Press qCID or pDIR to scroll to >Answering sys, then
press MENU/SELECT.
p
q
3. Press qCID or pDIR to scroll to >Ans sys setup, then
press MENU/SELECT.
4. Press qCID or pDIR to scroll to >Recording time, then press MENU/SELECT.
5. Press qCID or pDIR to choose >3 minutes, >2 minutes, or >1 minute, then
press MENU/SELECT to save the setting. You hear a confirmation tone. Press
OFF/CANCEL to cancel.
48
Answering system
About the answering system
Answering system and voicemail indicators
Your telephone has separate indicators for two different types of voice
messages: those left on its built-in digital answering system
HANDSET
1
and those left at your telephone service provider’s voicemail
1 New message
(fees may apply). Your telephone’s built-in digital answering
system messages and voicemail messages are separate.
Each alerts you to new messages differently.
ANS ON
10:01AM
10/15
• If
and XX New messages show on the handset
and the message window on the telephone base
flashes, there are new messages in the built-in
answering system. To listen to messages recorded on
your digital
answering system, press
on the telephone base (page 52).
• If and New voicemail display on the handset, your telephone service
/PLAY/STOP
provider is indicating that it has new voicemail for you. To listen to
your voicemail, you typically dial an access number provided by your
telephone service provider, followed by a security code or PIN.
Some telephone service providers bundle or combine multiple services
like voicemail and call waiting, so you may not be aware that you have
voicemail. To check what services you have and how to access them,
contact your telephone service provider.
To use your voicemail service rather than your answering system, turn off
your answering system. To use your answering system rather than your
voicemail service, contact your telephone service provider to deactivate
your voicemail service.
NOTE: After reviewing all new messages, the number of old messages appears on the
message window.
Using the answering machine and voicemail together
You can also use your telephone answering system and voicemail together
by setting your built-in answering system to answer before voicemail
answers as described below. To learn how to program your voicemail
settings, contact your telephone service provider. Then, if you are on a call,
or if the answering system is busy recording a message and you receive
another call, the second caller can leave a voicemail message.
Set your answering system to answer calls at least two rings earlier than
your voicemail is set to answer. For example, if your voicemail answers
after six rings, set your answering system to answer after four rings.
Some voicemail providers may program the delay before answering calls
in seconds instead of rings. In this case, allow six seconds per ring when
determining the appropriate setting.
49
Answering system
About the answering system
Message capacity
The answering system can record up to 99 messages, depending on the length
of each message. Individual messages can be up to three minutes, and the
maximum recording time is approximately 14 minutes. The actual recording
time depends on individual message characteristics. Messages remain available
for replay until you delete them.
When there are new messages (including memos) on the answering system,
the number of messages stored flashes in the message counter.
If the answering system has less than three minutes of recording time left, it
announces, “Less than three minutes to record,” before message playback at
the handset or the telephone base. Rec mem low displays on the handset
screen in idle mode. When you turn on the answering system at the telephone
base, it announces, “Calls will be answered. Less than three minutes to record.”
If the memory is full, the answering system announces, “Memory is full,” before
message playback. The handset screen displays Rec mem full in idle mode
and the number of messages and F flash alternately in the message counter at
the telephone base. You cannot turn on the answering system and record new
messages until old ones have been deleted. Memory full displays if you want
to turn on the answering system on the handset but there is no memory.
Voice prompts
The system provides voice prompts to guide you through the setup procedures
at the telephone base, message playback, remote access and recording
outgoing announcements.
Call screening at the telephone base
If the answering system and call screening are on, the announcement and the
incoming message broadcast at the telephone base when a call is answered at
the telephone base.
You can turn call screening on or off using the handset (see page 46). When
call screening is off, you can temporarily turn on call screening by pressing
p/VOL on the telephone base. Call screening will be off for the next
incoming call.
If call screening is on and you want to silence the telephone base while it is
recording messages, press
/PLAY/STOP.
50
Answering system
About the answering system
Call intercept
While screening a call, you can stop recording and speak to the caller by
pressing PHONE/FLASH or /SPEA�ER on the handset.
Base ringer
Press q/VOL/pon the telephone base to adjust the ringer volume when
the telephone is not in use.
You hear a sample of the ringer while adjusting the volume. The telephone
base announces, “Base ringer is off,” when you set the volume to 0.
Temporarily turning off the message alert tone
If the new message alert tone is turned on, the telephone base beeps every
10 seconds when there are new or missed messages. Pressing any telephone
base key (except /HANDSET LOCATOR) temporarily silences the message
alert tone.
If you press X/DELETE when in idle mode to temporarily turn off the
message alert tone, there is a voice prompt directing you to press X/DELETE
again to delete all old messages. The message alert tone is temporarily off.
Only press X/DELETE a second time if you wish to erase all old messages in
your answering system.
The message alert tone resumes when you receive another message.
51
Answering system
Message playback
If you have new messages, you hear only the new messages in chronological
order. If there are no new messages, the system plays back all the messages
(in chronological order).
When playback begins, the total number of messages is announced. Before
each message, you hear the day and time of the recording. If the date and time
are not set, you hear, “Time and date not set,” before playback. After the last
message, you hear, “End of messages.” If the recording time is less than three
minutes, you hear, “Less than three minutes to record,” (see Message capacity
on page 50).
>Play messages
To listen to messages at the telephone base:
Answering sys
p
q
Press
/PLAY/STOP on the telephone base to listen to the
messages. The system announces the number of messages,
then begins playback. Press
message playback.
/PLAY/STOP again to end the
>Play new msgs
Play old msgs
To listen to messages on a cordless handset:
1. When the handset is in idle mode, press MENU/SELECT to
enter the main menu.
2. Press MENU/SELECT again to select >Play messages.
3 New messages
• If there are new and old messages, press qCID or pDIR
to select >Play new msgs or >Play old msgs, then press
MENU/SELECT.
ANS ON
10:01AM
10/15
• If there are only new messages, they will play
automatically.
Charlie Johnson
4-Repeat 6-Skip
The system announces the number of messages, then begins
playback. The message sequence is shown on the handset
screen. If there are no recorded messages, the handset
ANS ON
MSG#
1/3
10:01AM
screen shows No message and you hear, “You have no message.”
Options during playback
When a message is playing, you can adjust the playback volume, skip, repeat or
delete the message.
When messages are playing on the telephone base:
• Press q/VOL/pto adjust the message playback volume.
• Press /S�IP to skip to the next message.
• Press /REPEAT to repeat the message. Press twice to hear the
previous message.
• Press X/DELETE to delete the message.
• Press
/PLAY/STOP to stop the playback.
52
Answering system
Message playback
When messages are playing on the handset:
• Press PHONE/FLASH to stop playback. The screen shows Call back?, then
press MENU/SELECT, PHONE/FLASH, or /SPEA�ER to call back the caller.
• Press MENU/SELECT to pause playback and show the caller ID information
if available. From here, you can press OFF/CANCEL to resume playback
or press PHONE/FLASH or /SPEA�ER to call back the caller. If you do
not call back within 10 seconds, message playback resumes automatically.
• Press qCID/VOLUME or pDIR/VOLUME to adjust the message
playback volume.
• Press EQ
to adjust the message playback audio quality.
• Press 6 to skip to the next message.
• Press 4 to repeat the message. Press twice to hear the previous message.
• Press MUTE/DELETE to delete the message.
• Press 5 to stop the playback.
• Press /SPEA�ER to switch between speakerphone mode and handset mode.
NOTE: The equalizer stays on the same settings until you change it by pressing EQ .
Delete all old messages
You can only delete old (reviewed) messages. You cannot delete new messages
until you review them. You cannot retrieve deleted messages.
To delete all old messages on the telephone base:
Announcement
>Delete all old
1. When the telephone is idle, press X/DELETE. The system
p
q
announces, “To delete all old messages, press
DELETE again.”
2. Press X/DELETE again. The system announces, “All old
Delete all
messages deleted.”
old messages?
To delete all old messages on the handset:
1. Press MENU/SELECT when in idle mode to enter the
main menu.
Deleting...
2. Press qCID or pDIR to scroll to >Answering sys. Press
MENU/SELECT.
3. Press qCID or pDIR to highlight Delete all old, then press
MENU/SELECT. The screen shows Delete all old messages?
4. Press MENU/SELECT again to confirm. The screen displays Deleting... then
All old msgs deleted! There is a confirmation tone.
53
Answering system
Recording and playing memos
Memos are messages you record at a handset. You can record, playback and
delete them like incoming messages. You can record a memo as a reminder
to yourself, or leave a message for others who use the answering system.
Record a memo
1. When the handset is in idle mode, press MENU/SELECT to
Play messages
enter the main menu.
>Answering sys
2. Press qCID or pDIR to scroll to >Answering sys. Press
p
q
MENU/SELECT.
3. Press qCID or pDIR to highlight Record memo, then press
Delete all old
MENU/SELECT. The system announces, “Record after the
tone. Press 5 when you are done.” You can record a memo
for up to four minutes.
>Record memo
p
q
4. Speak facing the handset to record a memo.
5. Press 5 to stop recording. The system announces,
“Recorded.” The system does not save memos shorter than
two seconds.
Record memo...
5-Stop
Play back a memo
Play memos the same way as messages. See Message playback on page 52.
54
Answering system
Base message counter displays
The base message counter shows the total number of answering system
messages. See the table below for other message counter displays.
Message counter displays
No messages.
0
You need to set the clock (page 12).
0 (flashing)
Total number of old messages and memos, or message
number currently playing during old message playback.
1-99
Total number of messages and memos. The number
1-99 (flashing)
flashes when there are new or missed messages.
After a power failure, the number in the message counter
flashes to indicate that you need to set the clock.
Memory is full. You must delete some messages before
1-99 & F (alternating)
recording new messages.
The system is answering a call, or someone is trying to
reach it remotely.
--
The system is in program mode.
Shows for two seconds while adjusting the telephone
base ringer volume.
0-6
Shows for two seconds while adjusting the telephone
base speaker volume.
1-8
55
Answering system
Remote access
You can reach your answering system remotely by dialing your home
telephone number from any touch-tone telephone.
To remotely reach your answering system:
1. Dial your telephone number from any touch-tone telephone.
2. When the system answers, enter the two-digit remote access code (19 is
the default code. See page 47 to change it).
• The system automatically announces the number of new and/or old
messages (if any), and then begins to play them.
3. You can also enter the following remote commands:
Remote commands
Press to listen to all messages.
Press to listen to new messages only.
Press to delete the current message (during playback).
Press twice to delete all old messages.
Press to repeat the current message (during playback).
Press twice to listen to the previous message.
Press to stop any operation (including recording).
Press to listen to a list of remote commands.
Press to skip to the next message (during playback).
Press to record a new announcement.
Press to end remote access (the call will be terminated).
Press to turn the answering system on or off.
4. Hang up or press 8 to end the call and save all undeleted messages.
56
Answering system
Remote access
Cut out and carry the remote access wallet card at the back of this user’s
manual for quick reference.
NOTES:
•
•
If you do not enter a valid remote access code, the system answers the call automatically.
If you pause for more than four seconds during remote access, you hear a help menu listing all
features and commands. If there is no command for another 20 seconds, the call
ends automatically.
•
If the memory is full, the answering system answers after 10 rings and announces, “Memory is
full. Enter the remote access code.” Enter your remote access code to access the messages and
announcements.
57
Appendix
Adding and registering handsets
Put HS on BASE
to register
Your telephone can support up to 12 cordless handsets
(AT&T model CL80101, sold separately). The handset must
be registered to the telephone base before use. You must
register each handset separately.
The handsets provided within your product box are already registered as
HANDSET 1 and so forth. Additional handsets are assigned numbers in the
sequential order they are registered (up to HANDSET 12).
Register a handset to your telephone base
1. Make sure the handset is out of the telephone base or
Registering...
charger and shows Put HS on BASE to register before you
Please wait
begin registration.
2. Put the handset you wish to register on the telephone
base cradle.
HANDSET X
3. The screen shows Registering... Please wait and the
Registered
IN USE light turns on. It takes up to 90 seconds to
complete registration. Then HANDSET X Registered
appears on the screen, with HANDSET being the handset
name and X being the handset number (1-12). The
handset beeps and the IN USE light turns off. The
handset is now registered with the telephone base.
If registration fails, the system will automatically try
to register again. If registration fails after the third try,
Registration failed appears on the screen for a few
seconds, and then Put HS on BASE to register. This may
take up to five minutes to occur. Please start again from
Step 1 above.
58
Appendix
Deregistering handsets
You may need to deregister your handsets if:
• You have 12 registered handsets and need to replace a handset.
-OR-
• You wish to change the designated handset number of your registered
handsets.
You must first deregister ALL the handsets, and then register each handset
you wish to use again, one at a time.
Please read carefully through all the instructions on this page before
beginning the deregistration process.
Deregister all handsets from your telephone base
1. Make sure that all handsets are out of the telephone base
and chargers before you begin deregistraton.
2. Press and hold /HANDSET LOCATOR on the
telephone base for about 10 seconds (until the
IN USE light starts to flash), then release the
/HANDSET LOCATOR button.
3. Immediately press /HANDSET LOCATOR while the
IN USE light is still flashing. (The light flashes for about seven seconds. If
the light stops flashing, start again with Step 1 above.)
4. It takes up to 10 seconds to complete the deregistration process. Wait for
the cordless handset screen to display Put HS on BASE to register before
registering the handset again.
5. To register the handset(s) to the telephone base again, follow the
registration instructions on the previous page.
NOTES:
•
If the deregistration process is not successful, you might need to reset the system and try again. To
reset, unplug the power from the telephone base and plug it back in.
•
•
You cannot deregister the handset(s) if any other system handset is in use.
Even if the battery is depleted, you can still deregister the handset by following the steps above.
After the handset is charged for at least 10 minutes, the screen shows Put HS on BASE to register.
59
Appendix
Alert tones and lights
Screen icons
Battery status - battery is charging (animated display).
Battery status - low battery (flashing); place handset in
telephone base or charger to recharge.
NEW
MUTE
10:21AM
ANS ON
MSG #
1/2
Speakerphone - the speakerphone is in use.
Ringer off - the handset ringer is off.
New voicemail - you have new voicemail from your
telephone service provider.
Answering system on - the answering system is turned on
to answer calls.
ANS ON
Message - new message in the built-in answering system.
New caller ID log - new or missed calls.
NEW
MUTE - the handset microphone is off.
MUTE
MSG #
Message counter - number of message playing/total
number of messages.
1/2
Handset alert tones
One short beep
One long beep
Two short beeps
Tone of each key press, if key tone is turned on.
Indication to begin recording a message, memo or announcement.
You are pressing qCID or pDIR on a cordless handset when the
volume is already at its highest or lowest setting.
-OR-
Call waiting tone.
-OR-
Error tone.
Confirmation tone
(three rising tones)
The system has completed the command successfully.
Four beeps
The other party has ended your intercom call.
-OR-
The handset has gone out of range from the base during a call.
Four short beeps
Low battery warning.
Telephone base tones
Beeps every 10 seconds
Fast ringer tone
Message alert.
You are setting the ringer volume by pressing the q/VOL/pkeys
on the telephone base.
Long beep
Indicates the start of message recording during call screening or
the end of a message playback session.
Four short beeps
Registration failure tone.
60
Appendix
Alert tones and lights
Lights
/ANSWER ON
On when the answering
system is on.
IN USE
On when the handset is in use, or when the answering system is
answering an incoming call.
On when a handset is being registered.
Flashes when there is an incoming call or when a handset is
being deregistered.
Flashes when another telephone is in use on the same line.
CHARGE
On when the
handset is charging
in the telephone
base or charger.
Lighted display
Lighted key pad
/SPEA�ER
On when the
speakerphone is on.
61
Appendix
Handset display screen messages
Screen display messages
There are no entries in the caller ID history.
Caller ID log
empty
You have transferred an outside call to another cordless handset.
Call
transferred
The handset is calling another handset (for intercom calls).
The handset is transferring an outside call to another handset.
Calling
HANDSET X
(for systems with three or
more handsets)
The handset is calling the other handset (for intercom calls).
The handset is transferring an outside call to the other handset.
Calling other
handset
(for systems with two
handsets)
A directory entry is deleted.
There are no directory entries.
Contact deleted
Directory empty
Directory full
The directory is full. You cannot save any new entries unless
you delete some current entries.
You have just ended a call.
Ended
Another system handset is calling.
HANDSET X
is calling
(for systems with three or
more handsets)
There is a call coming in.
Incoming call
Intercom
The handset is on an intercom call.
The intercom call has just ended.
Intercom ended
You have started the intercom process, and need to enter the
number of the handset you wish to call.
INTERCOM TO:
(for systems with three or
more handsets)
An extension phone, or one of the handsets is in use.
The battery is low. You should charge the battery.
Mute is off so the other party can hear your voice.
The microphone is off. The other party cannot hear you.
Line in use
Low battery
Microphone ON
Muted
There are new voicemail messages from your telephone
service provider.
New voicemail
The handset in the charger has no battery installed.
There is no telephone line connection.
No battery
No line
The handset(s) you are trying to transfer a call to is out of
range, off hook, or has no power.
No answer. Try
again
62
Appendix
Handset display screen messages
Screen display messages
The telephone number you have entered is already in the
directory.
Number already
saved
Someone else is already using the directory or caller ID history.
Not available
at this time
The other handset is calling.
Other handset
is calling
(for systems with two
handsets)
The telephone base has lost power, or the handset is out
of range.
Out of range OR
No pwr at base
The cordless handset is paged by the telephone base.
The handset is on a call.
** Paging **
Phone
The battery is very low. The handset should be charged.
Screen display before handset registration.
Place in charger
Put HS on BASE to
register
The system recording time is full.
Rec mem full
Rec mem low
The system recording time is low.
The handset is registering to the telephone base.
Registering...
Please wait
The handset registration is not successful.
The ringer is turned off.
Registration failed
Ringer off
Ringer muted
Saved
The ringer is off temporarily while the handset is ringing.
An entry has been successfully saved in the directory.
The handset speakerphone is in use.
Speaker
You have started transferring a call, and need to enter the
desired handset number or choose all handsets.
TRANSFER TO:
(for systems with three or
more handsets)
Failed phone call (the telephone line is in use).
Unable to call.
Line in use
You try to join a call when there are already four handsets on that call.
Unable to call.
Try again
You try to make an outside call when another handset is
transferring a call with the intercom feature.
There are new calls in the caller ID history.
XX Missed calls
XX New messages
There are new messages in the answering system.
63
Appendix
Troubleshooting
If you have difficulty with your phone please try the suggestions below. For
1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
My telephone doesn’t work at all.
• Make sure the power cord is securely plugged in.
• Make sure you plug the battery connector securely into the cordless handset.
• Make sure you plug the telephone line cord securely and firmly into the
telephone base and the telephone wall jack.
• Charge the battery in the cordless handset for at least 10 hours. For
optimum daily performance, return the cordless handset to the telephone
base or charger when not in use.
• If the battery is depleted, it might take approximately 30 minutes to
charge the handset before it shows Low battery. See page 6 for details.
• Reset the telephone base. Unplug the electrical power. Wait for
approximately 15 seconds, then plug it back in. Allow up to one minute for
the cordless handset and telephone base to reset.
• You may need to purchase a new battery. Please refer to
Battery installation and charging in this user’s manual on pages 6-7.
I cannot get a dial tone.
• Try all the suggestions above.
• Move the cordless handset closer to the telephone base. You might have
moved out of range.
• If the previous suggestions do not work, disconnect the telephone base
from the telephone jack and connect to a different phone. If there is no
dial tone on that phone either, the problem is in your wiring or telephone
service. Contact your telephone service provider.
• Your line cord might be malfunctioning. Try installing a new line cord.
I cannot dial out.
• Try all the suggestions above.
• Make sure you have a dial tone before dialing. The cordless handset might
take a second or two to find the telephone base and produce a dial tone.
This is normal. Wait an extra second before dialing.
• Eliminate any background noise. Noise from a television, radio or other
appliances might cause the phone to not dial out properly. If you cannot
eliminate the background noise, first try muting the cordless handset
before dialing, or dialing from another room with less background noise.
• If other phones in your home are having the same problem, contact your
telephone service provider (charges might apply).
64
Appendix
Troubleshooting
My cordless handset isn’t performing normally.
• Make sure you plug the power cord securely into the telephone base. Plug the
power adapter into a different, working electrical outlet without a wall switch.
• Move the cordless handset closer to the telephone base. You might have
moved out of range.
• Reset the telephone base. Unplug the electrical power. Wait for 15
seconds then plug it back in. Allow up to one minute for the cordless
handset and telephone base to reset.
• Other electronic products such as HAM radios and other DECT phones can
cause interference with your cordless phone. Try installing your phone as
far away as possible from these types of electronic devices.
Out of range OR No pwr at base appears on my cordless handset.
• Ensure you plug the telephone base in properly and the power is on.
• Place the cordless handset in the telephone base for one minute to allow
the cordless handset and base to synchronize.
• Move the cordless handset closer to the telephone base. You might have
moved out of range.
• Reset the telephone base. Unplug the electrical power. Wait for 15
seconds then plug it back in. Allow up to one minute for the cordless
handset and telephone base to reset.
• Other electronic products such as HAM radios and other DECT phones can
cause interference with your cordless phone. Try installing your phone as
far away as possible from these types of electronic devices.
The batteries do not hold a charge.
• If the cordless handset is in the telephone base or charger and the charge
light is not on, refer to The charge light is off or blinking (page 68).
• Charge the battery in the cordless handset for at least 10 hours. For
optimum daily performance, return the cordless handset to the telephone
base or charger when not in use.
• If the battery is depleted, it might take approximately 30 minutes to
charge the handset before it shows Low battery. Refer to the table on
page 6 for details.
• You might need to purchase a new battery. Please refer to Battery
installation and charging in this user’s manual on pages 6-7.
65
Appendix
Troubleshooting
I get noise, static, or weak signals even when I’m near the telephone base.
• If you subscribe to high-speed Internet service (DSL - digital subscriber
line) through your telephone line, you must install a DSL filter between the
telephone line cord and the telephone wall jack (see page 5). The filter
prevents noise and caller ID problems as a result of DSL interference. Please
contact your DSL service provider for more information about DSL filters.
• You may be able to improve the performance of your cordless phone
by installing your new telephone base as far as possible from any other
existing cordless telephone system that may already be installed.
• Other electronic products such as HAM radios and other DECT phones can
cause interference with your cordless phone. Try installing your phone as
far away as possible from these types of electronic devices.
• Do not install this phone near a microwave oven or on the same electrical
outlet. You might experience decreased performance while the microwave
oven is operating.
• If you plug your phone in with a modem or a surge protector, plug the
phone (or modem/surge protector) into a different location. If this does
not solve the problem, relocate your phone or modem farther apart from
one another, or use a different surge protector.
• Move your phone to a higher location. The phone might have better
reception in a high area.
• If other phones in your home are having the same problem, contact your
telephone service provider (charges may apply).
I experience poor sound quality when using the speakerphone.
• For increased sound quality while using the speakerphone, place the
handset on a flat surface with the dial pad facing up.
I hear other calls while using my phone.
• Disconnect the telephone base from the telephone jack, and plug in
a different telephone. If you still hear other calls, call your telephone
service provider.
My cordless handset does not ring when I receive a call.
• Make sure that the ringer is not off. Refer to Ringer volume on page 11 in
this user’s manual.
• Make sure you plug in the telephone line cord securely into the telephone
base and the telephone jack. Make sure you plug in the power cord securely.
• The cordless handset may be too far from the telephone base.
66
Appendix
Troubleshooting
• Charge the battery in the cordless handset for at least 10 hours. For
optimum daily performance, return the cordless handset to the telephone
base or charger when not in use.
• You may have too many extension phones on your telephone line to
allow all of them to ring simultaneously. Try unplugging some of the
other phones.
• The layout of your home or office might be limiting the operating range.
Try moving the telephone base to another location, preferably to a
higher location.
• If other phones in your home are having the same problem, contact your
telephone service provider (charges might apply).
• Test a working phone at the phone jack. If another phone has the same
problem, contact your telephone service provider (charges might apply).
• Other electronic products can cause interference with your cordless
phone. Try installing your phone as far away as possible from electronic
devices such as television sets, VCRs, or other cordless telephones.
• Completely remove the battery. Install the battery again and place the
cordless handset into the telephone base. Wait for the cordless handset to
reestablish its connection with the telephone base. Allow up to one minute
for this to take place.
• Your line cord might be malfunctioning. Try installing a new line cord.
My calls cut in and out while I’m using my cordless handset.
• Other electronic products such as HAM radios and other DECT phones can
cause interference with your cordless phone. Try installing your phone as
far away as possible from these types of electronic devices.
• Do not install this phone near a microwave oven or on the same electrical
outlet. You might experience decreased performance while the microwave
oven is operating.
• If you plug your phone in with a modem or surge protector, plug the
phone (or modem/surge protector) into a different location. If this does
not solve the problem, relocate your phone or modem farther apart from
one another, or use a different surge protector.
• Move your telephone base to a higher location. The phone might have
better reception when installed in a high area.
• If other phones in your home are having the same problem, contact your
telephone service provider (charges may apply).
67
Appendix
Troubleshooting
The charge light is off or blinking.
• Make sure you plug the power and line cords in correctly and securely.
• Unplug the electrical power. Wait for 15 seconds, then plug it back in. Allow
up to one minute for the cordless handset and telephone base to reset.
• Clean the cordless handset, charger and telephone base charging contacts
each month with a pencil eraser or cloth.
• A blinking CHARGE light is an indication that the battery is not connected
to the handset or is missing completely. Ensure that the battery is
installed properly.
My caller ID isn’t working.
• Caller ID is a subscription service. You must subscribe to this service from
your telephone service provider for this feature to work on your phone.
• The caller must be calling from an area that supports caller ID.
• Both your and your caller’s telephone service providers must use caller ID
compatible equipment.
• If you subscribe to high-speed Internet service (DSL - digital subscriber line)
through your telephone line, you must install a DSL filter between the
telephone line cord and the telephone wall jack (page 5). The filter prevents
noise and caller ID problems resulting from DSL interference. Please contact
your DSL service provider for more information about DSL filters.
System does not receive caller ID when on a call.
• Make sure you subscribe to caller ID with call waiting features from your
telephone service provider. Caller ID features works only if both you and the
caller are in areas offering caller ID service, and if both telephone service
providers use compatible equipment.
Incomplete messages.
• If a caller leaves a very long message, part of it may be lost when the
system disconnects the call after the maximum recording time you have set.
• If the caller pauses for longer than seven seconds, the system stops
recording and disconnects the call.
• If the system’s memory becomes full during a message, the system stops
recording and disconnects the call.
• If the caller’s voice is very soft, the system may stop recording and disconnect the call.
Difficulty hearing messages.
• Press VOL/pto increase the telephone base speaker volume.
• Press pDIR/VOLUME to adjust the message playback volume on a handset.
68
Appendix
Troubleshooting
System does not answer after the correct number of rings.
• Make sure that the answering system is on. ANS ON should show on the
handset and the /ANSWER ON light on the telephone base should be on.
• If toll saver is activated, the number of rings changes to two when you have
new messages stored (pages 46-47).
• If the memory is full or the system is off, the system will answer after 10 rings.
• In some cases, the answering system is affected by the ringing system used
by your telephone service provider.
• If you subscribe to voicemail service, change the number of rings so
that your answering system answers before your voicemail answers
(pages 46-47). To determine how many rings activate your voicemail,
contact your telephone service provider.
• If there is a fax machine connected to the same telephone line, try
disconnecting the fax machine. If that solves the problem, consult your
fax machine documentation for information on compatibility with
answering systems.
System does not respond to remote commands.
• Make sure to enter your remote access code correctly (page 47).
• Make sure you are calling from a touch-tone phone. When you dial a
number, you should hear tones. If you hear clicks, the phone is not a
touch-tone telephone and cannot activate the answering system.
• The answering system may not detect the remote access code while your
announcement is playing. Try waiting until the announcement is over
before entering the code.
• There may be interference on the phone line you are using. Press dialing
keys firmly.
System does not record messages.
• Make sure the answering system is on. ANS ON should show on the
handset and the /ANSWER ON light on the telephone base should be on.
• Make sure the memory of the answering system is not full.
• If you subscribe to voicemail service, change the number of rings so
that your answering system answers before your voicemail answers
(pages 46-47). To determine how many rings activate your voicemail,
contact your telephone service provider.
• If there is a fax machine connected to the same telephone line, try
disconnecting the fax machine. If that solves the problem, consult your
fax machine documentation for information on compatibility with
answering systems.
69
Appendix
Troubleshooting
System announces, “Time and day not set.”
• You need to reset the system clock (page 12).
Outgoing announcement is not clear.
• When you record your announcement, make sure you speak in a normal
tone of voice, about nine inches from the handset.
• Make sure there is no background noise (TV, music, etc.) while recording.
New voicemail and
Your telephone has both a built-in answering system and voicemail
indication. If New voicemail and appear on the handset display, then
show on the handset display, and I don’t know why.
•
your telephone has received a signal from your telephone service provider
that you have a voicemail message waiting for you to retrieve from them.
Contact your telephone service provider for more information on how to
access your voicemail.
I cannot retrieve voicemail messages.
•
Your telephone has both a built-in answering system and voicemail
indication. They are independent features and each alerts you to new
messages differently (page 49). If you subscribe to voicemail service from
your telephone service provider, contact your telephone service provider
for more information on how to access your voicemail.
I subscribe to a nontraditional telephone service that uses my computer
to establish connections, and my telephone doesn’t work.
• Make sure your computer is powered on.
• Make sure your Internet connection is working properly.
• Make sure that the software is installed and running for your nontraditional
telephone service.
• Make sure to plug your USB telephone adapter into a dedicated USB
port on your computer. Do not plug it into a multiple port USB hub (USB
splitter) that is not powered.
• In a few rare instances, the USB port on your computer may not have
enough power. Try using a USB hub with its own external power supply.
• If you are using a firewall, it may prevent access to your nontraditional
telephone service provider. Contact your service provider for more information.
70
Appendix
Troubleshooting
Common cure for electronic equipment.
If the telephone does not seem to be responding normally, try putting the
cordless handset in the telephone base or charger. If it does not fix the
problem, do the following (in the order listed):
1. Disconnect the power to the telephone base.
2. Disconnect the cordless handset battery.
3. Wait a few minutes.
4. Connect power to the telephone base.
5. Completely remove the battery. Replace the battery and place the
cordless handset into the telephone base or charger.
6. Wait for the cordless handset to reestablish its connection with the
telephone base. Allow up to one minute for this to take place.
71
Appendix
Maintenance
Taking care of your telephone
• Your cordless telephone contains sophisticated electronic parts, so you
must treat it with care.
• Avoid rough treatment.
• Place the handset down gently.
• Save the original packing materials to protect your telephone if you ever
need to ship it.
Avoid water
• You can damage your telephone if it gets wet. Do not use the handset in
the rain, or handle it with wet hands. Do not install the telephone base
near a sink, bathtub or shower.
Electrical storms
• Electrical storms can sometimes cause power surges harmful to electronic
equipment. For your own safety, take caution when using electric
appliances during storms.
Cleaning your telephone
• Your telephone has a durable plastic casing that should retain its luster for
many years. Clean it only with a soft cloth slightly dampened with water
or mild soap.
• Do not use excess water or cleaning solvents of any kind.
Remember that electrical appliances can cause serious injury if used when you are wet or
standing in water. If the telephone base should fall into water, DO NOT RETRIEVE IT UNTIL
YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL. Then pull
the unit out by the unplugged cords.
72
Appendix
Important safety information
This symbol is to alert you to important operating or servicing instructions that may
appear in this user’s manual. Always follow basic safety precautions when using this
product to reduce the risk of injury, fire, or electric shock.
Safety information
• Read and understand all instructions in the user’s manual. Observe all markings on the product.
• Avoid using a telephone during a thunderstorm. There may be a slight chance of electric
shock from lightning.
• Do not use a telephone in the vicinity of a gas leak. Under certain circumstances, a spark
may be created when the adapter is plugged into the power outlet, or when the handset is
replaced in its cradle. This is a common event associated with the closing of any electrical
circuit. The user should not plug the phone into a power outlet, and should not put a charged
handset into the cradle, if the phone is located in an environment containing concentrations
of flammable or flame-supporting gases, unless there is adequate ventilation. A spark in such
an environment could create a fire or explosion. Such environments might include: medical
use of oxygen without adequate ventilation; industrial gases (cleaning solvents; gasoline
vapors; etc.); a leak of natural gas; etc.
• Do not use this product near water, or when you are wet. For example, do not use it in a
wet basement or shower, or next to a swimming pool, bathtub, kitchen sink, or laundry tub.
Do not use liquids or aerosol sprays for cleaning. If the product comes in contact with any
liquid, unplug any line or power cord immediately. Do not plug the product back in until it
has dried thoroughly.
• Install this product in a protected location where no one can trip over any line or power
cords. Protect cords from damage or abrasion.
• If this product does not operate normally, see the Troubleshooting section on pages 64-71
of this user’s manual. If you cannot solve the problem, or if the product is damaged, refer to
the Limited warranty section on pages 77-78. Do not open this product except as directed
in your user’s manual. Opening the product or reassembling it incorrectly may expose you to
hazardous voltages or other risks.
• Replace batteries only as described in your user’s manual (pages 6-7). Do not burn or
puncture batteries — they contain caustic chemicals.
• This power adapter is intended to be correctly oriented in a vertical or floor mount position.
The prongs are not designed to hold the plug in place if it is plugged into a ceiling or an
under-the-table/cabinet outlet.
Caution: Use only the power adapter provided with this product. To obtain a
1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
73
Appendix
Important safety information
Especially about cordless telephones
• Privacy: The same features that make a cordless telephone convenient create some limitations.
Telephone calls are transmitted between the telephone base and the handset by radio waves,
so there is a possibility that your cordless telephone conversations could be intercepted by
radio receiving equipment within range of the cordless handset. For this reason, you should
not think of cordless telephone conversations as being as private as those on
corded telephones.
• Electrical power: The telephone base of this cordless telephone must be connected to a
working electrical outlet which is not controlled by a wall switch. Calls cannot be made from
the handset if the telephone base is unplugged, switched off or if the electrical power
is interrupted.
• Potential TV interference: Some cordless telephones operate at frequencies that may cause
interference to TVs and VCRs. To minimize or prevent such interference, do not place the
telephone base of the cordless telephone near or on top of a TV or VCR. If interference is
experienced, moving the cordless telephone farther away from the TV or VCR will often reduce
or eliminate the interference.
• Rechargeable batteries: This product contains nickel-metal hydride rechargeable batteries.
Exercise care in handling batteries in order not to create a short circuit with conductive
material such as rings, bracelets and keys. The battery or conductor may overheat and cause
harm. Observe proper polarity between the battery and the battery charger.
• Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do
not burn or puncture. Like other batteries of this type, if burned or punctured, they could
release caustic material which could cause injury.
The RBRC™ Seal means that the manufacturer is voluntarily participating in an
industry program to collect and recycle nickel-metal hydride rechargeable batteries
when taken out of service within the United States. These batteries may be taken
to a participating local retailer of replacement batteries or recycling center. Or you
may call 1 (800) 8-BATTERY for locations accepting spent Ni-MH batteries.
Precautions for users of implanted cardiac pacemakers
Cardiac pacemakers (applies only to digital cordless telephones):
Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary
evaluation of the interference between portable wireless telephones and implanted cardiac
pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to
physicians that:
Pacemaker patients
Should keep wireless telephones at least six inches from the pacemaker.
Should NOT place wireless telephones directly over the pacemaker, such as in a breast pocket,
when it is turned ON.
Should use the wireless telephone at the ear opposite the pacemaker.
WTR’s evaluation did not identify any risk to bystanders with pacemakers from other persons
using wireless telephones.
Especially about telephone answering systems
Two-way recording: This unit does not sound warning beeps to inform the other party that the call is
being recorded. To ensure that you are in compliance with any federal or state regulations regarding
recording a telephone call, you should start the recording process and then inform the other party
that you are recording the conversation.
SAVE THESE INSTRUCTIONS
74
Appendix
FCC Part 68 and ACTA
This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by
the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this
equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This
identifier must be provided to your telephone service provider upon request.
The plug and jack used to connect this equipment to premises wiring and the telephone network
must comply with the applicable Part 68 rules and technical requirements adopted by ACTA. A
compliant telephone cord and modular plug is provided with this product. It is designed to be
connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be
used for connecting to a single line and an RJ14 jack for two lines. See the installation instructions
in the user’s manual.
The Ringer Equivalence Number (REN) is used to determine how many devices you may connect
to your telephone line and still have them ring when you are called. The REN for this product is
encoded as the 6th and 7th characters following the US: in the product identifier (e.g., if ## is 03,
the REN is 0.3). In most, but not all areas, the sum of all RENs should be five (5.0) or less. For more
information, please contact your telephone service provider.
This equipment may not be used with Party Lines. If you have specially wired alarm dialing
equipment connected to your telephone line, ensure the connection of this equipment does not
disable your alarm equipment. If you have questions about what will disable the alarm equipment,
consult your telephone service provider or a qualified installer.
If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem
has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or
its authorized agents. For repair procedures, follow the instructions outlined under the
Limited warranty.
If this equipment is causing harm to the telephone network, the telephone service provider may
temporarily discontinue your telephone service. The telephone service provider is required to notify
you before interrupting service. If advance notice is not practical, you will be notified as soon
as possible. You will be given the opportunity to correct the problem and the telephone service
provider is required to inform you of your right to file a complaint with the FCC. Your telephone
service provider may make changes in its facilities, equipment, operation, or procedures that could
affect the proper functioning of this product. The telephone service provider is required to notify
you if such changes are planned.
If this product is equipped with a corded or cordless handset, it is hearing aid compatible.
If this product has memory dialing locations, you may choose to store emergency telephone
numbers (e.g., police, fire, medical) in these locations. If you do store or test emergency
numbers, please:
Remain on the line and briefly explain the reason for the call before hanging up.
Perform such activities in off-peak hours, such as early morning or late evening.
Industry Canada
Operation is subject to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference, including interference that may
cause undesired operation.
The term ‘’IC:‘’ before the certification/registration number only signifies that the Industry Canada
technical specifications were met.
The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN is an indication
of the maximum number of devices allowed to be connected to a telephone interface. The
termination on an interface may consist of any combination of devices subject only to the
requirement that the sum of the RENs of all the devices does not exceed five.
This product meets the applicable Industry Canada technical specifications.
75
Appendix
FCC Part 15
This equipment has been tested and found to comply with the requirements for a Class B
digital device under Part 15 of the Federal Communications Commission (FCC) rules. These
requirements are intended to provide reasonable protection against harmful interference in
a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications to this equipment not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation. Privacy of
communications may not be ensured when using this telephone.
To ensure safety of users, the FCC has established criteria for the amount of radio frequency
energy that can be safely absorbed by a user or bystander according to the intended usage
of the product. This product has been tested and found to comply with the FCC criteria. The
handset may be safely held against the ear of the user. The telephone base shall be installed
and used such that parts of the user’s body other than the hands are maintained at a distance of
approximately 20 cm (8 inches) or more.
This Class B digital apparatus complies with Canadian ICES-003.
76
Appendix
Limited warranty
The AT&T brand is used under license - any repair, replacement or warranty service, and all questions
call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
1. What does this limited warranty cover?
The manufacturer of this AT&T branded product warrants to the holder of a valid proof of
purchase (“CONSUMER” or “you”) that the product and all accessories provided in the sales
package (“PRODUCT”) are free from defects in material and workmanship, pursuant to the
following terms and conditions, when installed and used normally and in accordance with the
PRODUCT operating instructions. This limited warranty extends only to the CONSUMER for
products purchased and used in the United States of America and Canada.
2. What will be done if the PRODUCT is not free from defects in materials and workmanship
during the limited warranty period (“materially defective PRODUCT”)?
During the limited warranty period, the manufacturer’s authorized service representative
will repair or replace at the manufacturer’s option, without charge, a materially defective
PRODUCT. If the manufacturer repairs the PRODUCT, they may use new or refurbished
replacement parts. If the manufacturer chooses to replace the PRODUCT, they may replace
it with a new or refurbished PRODUCT of the same or similar design. The manufacturer will
retain defective parts, modules, or equipment. Repair or replacement of the PRODUCT, at
the manufacturer’s option, is your exclusive remedy. The manufacturer will return repaired
or replacement products to you in working condition. You should expect the repair or
replacement to take approximately 30 days.
3. How long is the limited warranty period?
The limited warranty period for the PRODUCT extends for ONE (1) YEAR from the date of
purchase. If the manufacturer repairs or replaces a materially defective PRODUCT under the
terms of this limited warranty, this limited warranty also applies to repaired or replacement
PRODUCT for a period of either (a) 90 days from the date the repaired or replacement
PRODUCT is shipped to you or (b) the time remaining on the original one-year limited
warranty; whichever is longer.
4. What is not covered by this limited warranty?
This limited warranty does not cover:
• PRODUCT that has been subjected to misuse, accident, shipping or other physical damage,
improper installation, abnormal operation or handling, neglect, inundation, fire, water, or
other liquid intrusion; or
• PRODUCT that has been damaged due to repair, alteration, or modification by anyone
other than an authorized service representative of the manufacturer; or
• PRODUCT to the extent that the problem experienced is caused by signal conditions,
network reliability or cable or antenna systems; or
• PRODUCT to the extent that the problem is caused by use with non-AT&T accessories; or
• PRODUCT whose warranty/quality stickers, PRODUCT serial number plates or electronic
serial numbers have been removed, altered or rendered illegible; or
• PRODUCT purchased, used, serviced, or shipped for repair from outside the United States
of America or Canada, or used for commercial or institutional purposes (including but not
limited to products used for rental purposes); or
• PRODUCT returned without valid proof of purchase (see item 6 below); or
• Charges for installation or setup, adjustment of customer controls, and installation or
repair of systems outside the unit.
77
Appendix
Limited warranty
5. How do you get warranty service?
To obtain warranty service, visit our website at www.telephones.att.com or call
1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
NOTE: Before calling for service, please review the user’s manual; a check of the PRODUCT’s
controls and features may save you a service call.
Except as provided by applicable law, you assume the risk of loss or damage during transit
and transportation and are responsible for delivery or handling charges incurred in the
transport of the PRODUCT(s) to the service location. The manufacturer will return repaired
or replaced PRODUCT under this limited warranty to you. Transportation, delivery or
handling charges are prepaid. The manufacturer assumes no risk for damage or loss of the
PRODUCT in transit. If the PRODUCT failure is not covered by this limited warranty, or proof
of purchase does not meet the terms of this limited warranty, the manufacturer will notify
you and will request that you authorize the cost of repair prior to any further repair activity.
You must pay for the cost of repair and return shipping costs for the repair of products that
are not covered by this limited warranty.
6. What must you return with the PRODUCT to get warranty service?
You must:
• Return the entire original package and contents including the PRODUCT to the service
location along with a description of the malfunction or difficulty; and
• Include a “valid proof of purchase” (sales receipt) identifying the PRODUCT purchased
(PRODUCT model) and the date of purchase or receipt; and
• Provide your name, complete and correct mailing address, and telephone number.
7. Other limitations
This warranty is the complete and exclusive agreement between you and the manufacturer
of this AT&T branded PRODUCT. It supersedes all other written or oral communications
related to this PRODUCT. The manufacturer provides no other warranties for this PRODUCT.
The warranty exclusively describes all of the manufacturer’s responsibilities regarding the
PRODUCT. There are no other express warranties. No one is authorized to make modifications
to this limited warranty and you should not rely on any such modification.
State/Provincial Law rights: This warranty gives you specific legal rights, and you may also
have other rights which vary from state to state or province to province.
Limitations: Implied warranties, including those of fitness for a particular purpose and
merchantability (an unwritten warranty that the PRODUCT is fit for ordinary use) are limited
to one year from date of purchase. Some states/provinces do not allow limitations on how
long an implied warranty lasts, so the above limitation may not apply to you. In no event
shall the manufacturer be liable for any indirect, special, incidental, consequential, or similar
damages (including, but not limited to lost profits or revenue, inability to use the PRODUCT
or other associated equipment, the cost of substitute equipment, and claims by third parties)
resulting from the use of this PRODUCT. Some states/provinces do not allow the exclusion or
limitation of incidental or consequential damages, so the above limitation or exclusion may
not apply to you.
Please retain your original sales receipt as proof of purchase.
78
Appendix
Technical specifications
RF frequency band
Channels
1921.536MHz - 1928.448MHz
5
Operating temperature
32°F - 122°F
0°C - 50°C
Telephone base voltage
96Vrms - 130Vrms
(AC voltage, 60Hz)
Telephone base voltage
6VDC @ 400mA
(AC adapter output)
Handset voltage
2.4VDC - 3.2VDC
6VAC @ 300mA
Charger voltage
(AC adapter output)
Operation
Operating time*
Talk time (cordless handset)
Talk time (cordless handset speakerphone)
Standby
Up to seven hours
Up to five hours
Up to seven days
* Operating times vary depending on your actual use and the age of the battery.
DECT 6.0 digital technology
The AT&T DECT 6.0 products offer unsurpassed range performance and sound clarity. This is
achieved through a unique antenna design and advances in noise-filtering technology. An
independent laboratory has confirmed that AT&T DECT 6.0 products perform up to 45% better
in range competitions. Now calls can be taken in the basement, backyard and garage with
exceptional sound quality.
Telephone operating range
This cordless telephone operates within the maximum power allowed by the Federal
Communications Commission (FCC). Even so, this handset and telephone base can communicate
over only a certain distance — which can vary with the locations of the telephone base and
handset, the weather, and the construction of your home or office.
Redefining long range coverage and clarity
This telephone base comes with an antenna which gives much better clarity and covers a longer
range than before.
HD audio
HD audio improves sound quality by expanding and rebuilding frequencies that are lost with
traditional phone calls. There is no additional telephone service requirement to use HD audio.
It is designed to work with standard telephone service. Your system will automatically enhance
all received sound with HD audio.
79
Index
Index
Directory,
A
DSL, 4,5
Answer an incoming call
during an intercom call, 25
Answering calls, 18
Answering system, 44–57
Assign a speed dial number, 36
Auto off, 18
E
Elapsed time, 18
Ending calls, 18
B
Battery charging, 6–7
Blind transfer, 23
F
Flash (switch hook flash), 21
H
C
Handset,
Caller ID (CID),
Handset locator, 24
Screen display messages, 62-63
Caller ID announce, 13
Call transfer, 23
using intercom, 26
Call waiting, 21
Speakerphone, 19
Temporary ringer silencing, 18
Voicemail indicator, 14
HD audio, 79
Chain dialing, 22
Charger installation, 5
Clear voicemail indication, 14
I
D
Intercom, 25
Delete a speed dial number, 37
Delete entries in the caller ID
Dialing,
from a record in the caller ID
L
Last number redial, 19
LCD language, 12
Limited warranty, 77–78
80
Index
Index
Ringer silencing, 18
Ringer volume,
M
Making calls, 18
Message,
Mute, 21
S
Speakerphone, 19
Speed dial, 36–37
T
N
Technical specifications, 79
Telephone operating range, 79
Names,
Transfer (blind), 23
O
V
On-hook dialing (predialing), 18
Visual message waiting indicator, 14
Voice announce caller ID, 13
P
Volume control,
Paging tone, 24
Power adapter, 5
Predialing, 18
W
Q
Wall mount installation, 8
R
Reassign a speed dial number, 36
Receiving calls, 18
Recharging, 6
Redial, 19
81
Remote access wallet card
Use the wallet card below to help you remember commands to control your
answering system from any touch-tone telephone.
Cut along dotted line.
Call your phone number,
then enter your two-digit
access code (preset to 19).
Action
Remote command
1
Play all messages..................2
Play new messages...............3
Delete the message..............33
Delete all old messages.....4
Stop...............................................
Repeat or go back.................5
Help menu.................................TONE
5
7
Fold here.
Skip the message...................6
Record announcement ......TONE
End remote access call ...... (or hang up)
8
Turn system off or on..........
0
Models:
Type:
CL82101/CL82201/CL82301/CL82351/CL82401/CL82451
CL82501/CL82551/CL8601
DECT 6.0 cordless telephone/answering system with
caller ID/call waiting
© 2010-2011 Advanced American Telephones. All Rights Reserved.
AT&T and the AT&T logo are trademarks of AT&T Intellectual Property
licensed to Advanced American Telephones, San Antonio, TX 78219.
Printed in China.
© 2010-2011 Advanced American Telephones. All Rights Reserved.
AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to
Advanced American Telephones, San Antonio, TX 78219.
Printed in China. Issue 5 AT&T 02/11.
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