AT T Corded Phone 210WH User Manual

User’s manual  
CL2940  
Big button/big display telephone  
with speakerphone/caller ID/  
call waiting  
Parts checklist  
Your telephone package contains the following items. Save your sales receipt  
and original packaging in the event warranty service is necessary.  
Handset  
Telephone base  
Telephone line cord  
Mounting bracket  
Coiled handset cord  
Quick start guide  
CL2940  
Big button/big display telephone  
with speakerphone/caller ID/  
call waiting  
Quick start guide  
User’s manual  
CL2940  
Big button/ big display  
telephone with speakerphone/  
caller ID/call waiting  
Table of contents  
Getting started  
Quick reference guide  
DIR  
MENU/SELECT  
Press to enter the directory (page 22).  
Press to enter the main menu (page 11).  
While using the menu, press to scroll through  
the settings (page 11).  
While using the menu, press to accept  
the current setting, and move to the next  
menu option (page 11).  
While reviewing directory, speed dial memory  
or caller ID history, press to scroll up (pages  
22, 26 and 31 respectively).  
While reviewing the call history, press to  
store the displayed name and number in  
the directory (page 33).  
While entering names or numbers, press to  
move the cursor to the right.  
While reviewing the directory, press to  
edit the displayed entry (page 23).  
Extra large tilt display  
Adjust the viewing angle to reach  
maximum visibility.  
CID  
Press to review the  
call log (page 31).  
CANCEL  
Press to cancel an  
operation.  
While using the  
menu, press to scroll  
through the settings  
page 11).  
Press to return to the  
previous menu.  
While reviewing the  
directory, speed dial  
memory or caller ID  
history, press to scroll  
down (pages 22, 26  
and 31 respectively).  
Press and hold to  
return to idle mode.  
When the telephone is  
idle, press and hold to  
clear the missed call  
indicator (page 29).  
While entering names  
or numbers, press to  
move the cursor to  
the left.  
SPEED DIAL  
Press to access the  
speed dial memory  
(page 26).  
DELETE X  
Press to store a caller  
ID entry in a speed  
dial memory location  
(page 34).  
When the telephone  
is idle, press and hold  
to clear the caller ID  
history (page 32).  
While reviewing the  
directory, speed dial  
memory or caller  
ID history, press to  
delete an individual  
entry (pages 24, 27  
and 32 respectively).  
FLASH  
During a call, press to  
answer an incoming  
call if you subscribe to  
a call waiting service  
provided by your  
telephone service  
provider (page 17).  
# (pound key)  
MUTE  
Press repeatedly to  
show other dialing  
options while reviewing  
a caller ID entry  
(page 31).  
During a call, press  
to mute the handset  
or speakerphone.  
Press again to resume  
your conversation  
(page 17).  
1
 
Getting started  
Quick reference guide  
REDIAL/PAUSE  
While using the handset or speakerphone,  
press to dial the last number dialed (page 16).  
While the telephone is idle, press to display  
the last number dialed (page 16).  
While entering numbers, press to insert a  
three-second dialing pause.  
AUDIO ASSIST  
Voices will sound louder and clearer if you  
press AUDIO ASSIST while you are on a call  
using the handset (page 19).  
VOLUME  
While on a call, press to adjust the listening  
volume (page 17).  
RINGER VOL -/+  
Slide to decrease or increase the ringer  
volume (page 16).  
SPEAKER  
Press to turn the speakerphone on or off  
(page 15).  
INCOMING CALL light  
Flashes quickly when there is an incoming call.  
MUTE light  
On when the microphone is muted (page 17).  
SPEAKER light  
On when the speakerphone is in use.  
Audio Assist® is a registered trademark of Advanced American Telephones.  
2
 
Getting started  
Installation  
Make sure to install four  
AA alkaline batteries  
(not included).  
See page 4 for easy  
instructions.  
STOP!  
If you subscribe to high-speed Internet service (DSL - digital subscriber  
line) through your telephone line, you must install a DSL filter between the  
telephone line cord and the telephone wall jack (page 6). The filter prevents  
noise and caller ID problems caused by DSL interference. Please contact your  
DSL service provider for more information about DSL filters.  
Your product may be shipped with a protective sticker covering the telephone  
base display - remove it before use.  
CAUTION: To reduce the risk of fire or injury to persons or damage to  
the telephone, read and follow these instructions carefully:  
• Use only alkaline AA batteries (not included).  
• Dispose of these batteries in a safe manner. Do not burn or puncture. Like  
other batteries of this type, if burned or punctured, they could release  
caustic material which could cause injury.  
• Do not open or mutilate the battery. Released electrolyte is corrosive and  
may cause damage to the eyes or skin. It may be toxic if swallowed.  
• Exercise care in handling batteries in order not to create a short circuit. Do  
not allow conductive materials such as rings, bracelets or keys to touch the  
battery. The battery or conductor may overheat and cause harm.  
• Use the battery identified for use with this product only in accordance with  
the instructions and limitations specified in this manual.  
• Observe proper polarity orientation between the battery and metallic contacts.  
• Do not disassemble your telephone. There are no serviceable parts inside.  
Refer to qualified service personnel for servicing.  
3
 
Getting started  
Battery installation  
Before using the telephone, you should install four new AA alkaline batteries  
(not included) to provide memory backup and enable the use of some  
features. The four AA batteries are required for the following features to work:  
speakerphone, mute, flash, caller ID, display, menu, directory, redial, speed  
dial, clock, Audio Assist® and the INCOMING CALL light.  
If you unplug the telephone line cord from the telephone wall jack when there  
are no working batteries installed, the following information will be lost: caller  
ID history, directory entries, speed dial entries, and all settings in the feature  
menu. We recommend you install new batteries before initial use and change  
the batteries soon after the low battery icon  
appears.  
CAUTION: Always unplug the telephone line cord before installing new batteries.  
1. Press the large tabs on the battery compartment cover as the arrows  
indicated below to open the battery compartment cover.  
2. Detach the battery compartment cover from the telephone base.  
4
 
Getting started  
Battery installation  
3. Insert four new AA alkaline batteries (not provided) into the battery  
compartment, following the polarity markings.  
4. Insert the small tabs on the battery compartment cover into the slots on the  
battery compartment at the telephone base. Then press down on the battery  
compartment cover as the arrows indicated until it clicks into place.  
If no batteries are installed or the batteries are depleted, you can make or  
answer calls using only the handset.  
NOTES:  
Use disposable AA alkaline batteries only. Do not use rechargeable batteries.  
If you do not use the telephone for a long time, remove the batteries from the telephone to  
prevent possible leakage.  
After replacing the batteries, you need to reset the date and time. For instructions, see Set  
date and time on page 11.  
If no batteries are installed, you can only make or answer calls using the handset, however,  
you can switch to the speakerphone mode during the call by pressing  
SPEAKER.  
5
 
Getting started  
Telephone installation  
Install the telephone base as shown below. If you subscribe to high-speed  
Internet service (DSL - digital subscriber line) through your telephone line, you  
must install a DSL filter between the telephone line cord and the telephone  
wall jack. The filter prevents noise and caller ID problems caused by DSL  
interference. Please contact your DSL service provider for more information  
about DSL filters.  
1. Plug one end of the coiled handset cord into the handset jack on the left  
side of the telephone base. Plug the other end into the jack at the bottom of  
the handset.  
Handset  
Coiled handset cord  
2. Plug one end of the telephone line cord into the TEL LINE jack on the back  
of the telephone base. Plug the other end of the telephone line cord into a  
telephone wall jack or a DSL filter.  
Telephone wall jack  
A DSL filter (not included)  
is required if you have DSL  
high-speed Internet service.  
The DSL filter must be  
plugged into the telephone  
wall jack.  
3. Lift the handset or press SPEAKER to check for a dial tone.  
4. Adjust the angle of the tilt display to reach maximum visibility.  
6
 
Getting started  
Installation options  
If you want to mount your telephone on a wall, use the mounting bracket  
provided with the package to connect with a standard dual-stud telephone  
wall mounting plate. If you do not have this mounting plate, you can purchase  
one from many hardware or consumer electronic retailers. Professional  
assistance may be required to install the mounting plate.  
Tabletop to wall mount installation  
To install the telephone base in the wall mount position, make sure you first  
unplug the telephone line cord from the telephone wall jack.  
1. Put the handset aside. Hold down the switch hook on the telephone base,  
then slide the handset tab upwards to remove it from the slot. Rotate the  
handset tab by 180 degrees. Then replace the handset tab into the slot  
until it locks into position.  
Switch hook  
Handset tab  
2. Insert the protruding tab of the mounting bracket into the groove at  
the center of the telephone base. Press down on the small tabs of the  
mounting bracket and snap them into the slots at the telephone base.  
7
 
Getting started  
Installation options  
3. Remove the telephone line cord from the slot on the bottom of the  
telephone base. Bundle the telephone line cord securely with a twist tie.  
4. Plug the other end of the telephone line cord into a telephone wall jack or  
a DSL filter.  
A DSL filter (not included)  
is required if you have DSL high-  
speed Internet service.  
The DSL filter must be plugged  
into the telephone wall jack.  
5. Align the holes on the bottom of the telephone base with the wall  
mounting plate. Then slide the telephone base down until it locks securely.  
Replace the handset in the telephone base.  
6. Adjust the viewing angle of the tilt display for maximum visibility.  
8
Getting started  
Installation options  
Wall mount to tabletop installation  
To change the telephone base from the wall mount position to tabletop  
position, follow the steps below.  
1. Slide the telephone base upwards, then remove it from the wall mounting  
plate.  
2. Unplug the telephone line cord from the telephone wall jack. Untie the  
bundled telephone line cord, if necessary. Route the telephone line cord  
through the slot on the bottom of the telephone base.  
3. Put the handset aside. Hold down the switch hook on the telephone base,  
then slide the handset tab upwards to remove it from the slot. Rotate the  
handset tab by 180 degrees. Then replace the handset tab into the slot  
until it locks into position.  
Switch hook  
Handset tab  
9
 
Getting started  
Installation options  
4. Press on the small tabs of the mounting bracket and then pull the mounting  
bracket up to detach it from the telephone base.  
5. Plug the other end of the telephone line cord into a telephone wall jack or  
a DSL filter. Replace the handset in the telephone base.  
Telephone wall jack  
A DSL filter (not included)  
is required if you have DSL  
high-speed Internet service.  
The DSL filter must be plugged  
into the telephone wall jack.  
6. Adjust the viewing angle of the tilt display for maximum visibility.  
10  
Telephone settings  
Telephone settings  
Use the menu to change the telephone settings.  
1. Press MENU/SELECT repeatedly until the screen displays the desired feature.  
2. Press CID or DIR until the screen displays the desired setting.  
3. Press MENU/SELECT to save your selection and move to the next feature.  
NOTE: Press CANCEL to cancel an operation or exit the menu.  
Set date and time  
When the telephone is idle, the screen shows the date and time. If  
you subscribe to caller ID service, the day, month and the time are set  
automatically with each incoming call. You may also set the date and time  
manually by following the steps below.  
1. Press MENU/SELECT, the screen displays  
DATE/TIME and USE # FOR AM/PM alternatively.  
2. Use the dial pad keys (0-9) to set the month, or  
DATE/TIME  
press DIR to skip to set the day.  
3. Use the dial pad keys (0-9) to set the day, or press  
12:00AM  
1/01  
DIR to skip to set the hour.  
4. Use the dial pad keys (0-9) to set the hour, or press  
DIR to skip to set the minute.  
USE # FOR AM/PM  
5. Use the dial pad keys (0-9) to set the minute.  
6. Press # (pound key) to select between AM or PM.  
12:00AM  
1/01  
7. Press MENU/SELECT to save your setting and move  
to the next menu setup.  
11  
 
Telephone settings  
Telephone settings  
Contrast  
You can set the contrast of the screen to one of four levels.  
1. Press MENU/SELECT repeatedly until the screen  
CONTRAST  
2
displays CONTRAST.  
2. Press CID or DIR to choose from 1, 2 (default  
setting), 3 or 4.  
3. Press MENU/SELECT to save your setting and move to the next menu setup.  
Dial mode  
The dial mode is preset to touch-tone dialing. If you have pulse (rotary) service,  
you must change the dial mode to pulse dialing before using the telephone.  
1. Press MENU/SELECT repeatedly until the screen  
displays DIAL MODE.  
DIAL MODE  
2. Press CID or DIR to choose TOUCH TONE (default  
setting) or PULSE.  
3. Press MENU/SELECT to save your setting and move to  
the next menu setup.  
TOUCH TONE  
PULSE  
12  
 
Telephone settings  
Telephone settings  
Language  
You can select the language used for all screen displays.  
1. Press MENU/SELECT repeatedly until the screen  
LANGUAGE  
displays LANGUAGE.  
2. Press CID or DIR to choose ENGLISH (default  
setting), ESPANOL or FRANCAIS, then press  
MENU/SELECT. The screen displays SET LANGUAGE?.  
3. Press MENU/SELECT to confirm your setting and  
ENGLISH  
move to the next feature setup.  
NOTE: If you accidentally change the language to French or  
Spanish, you can reset it back to English without going through the French or Spanish menus.  
When in idle mode, press MENU/SELECT once, then enter 3645474#.  
*
Home area code  
If you dial seven digits to make a local call (no area code required), enter your  
area code into the telephone as the home area code. When you receive a call  
from within your home area code, the caller ID history only displays the seven  
digits of the telephone number, and when you dial from the call log, only  
seven digits are dialed.  
If you use 10-digit (area code + telephone number) or 11-digit (1 + area code  
+ telephone number) formatting to dial within your area code, leave this  
setting blank.  
1. Press MENU/SELECT repeatedly until the screen  
HOME AREA CODE  
displays HOME AREA CODE.  
HAC-_ _ _  
2. Use the dial pad keys (0-9) to enter a three-digit  
home area code. To delete an entered digit, press  
CID or DIR to move to the desired location, then press DELETE X.  
3. Press MENU/SELECT to save your setting and move to the next menu setup.  
13  
 
Telephone settings  
Telephone settings  
Local area code  
If you dial 10 digits to make calls to areas outside your home area code  
(without dialing 1), then set local area codes into the telephone. After setting,  
if you receive a call from one of these local area codes, the screen displays  
the 10 digits of the telephone number.  
1. Press MENU/SELECT repeatedly until the screen displays LOCAL AREA CODE.  
2. Use the dial pad keys (0-9) to enter the first local  
area code in LAC 1. To delete an entered digit, press  
CID or DIR to move to the desired location, then  
press DELETE X.  
LOCL AREA CODE  
LAC1-_ _ _  
3. Press MENU/SELECT to save the first local area code  
setting and advance to the next local area code setting (LAC 2, LAC 3 or  
LAC 4), then follow step 2 above to set other local area codes if necessary.  
4. Press MENU/SELECT to save your setting and move to the next menu setup.  
14  
 
Telephone operation  
Telephone operation  
Making a call  
Lift the handset or press SPEAKER, then use the  
dialing keys to dial a number.  
0:00:01  
8887227702  
12:00AM  
The screen displays the elapsed time as you talk (in  
hours, minutes and seconds).  
11/20  
On hook dialing (predialing)  
1. Enter the telephone number. Press DELETE X to make corrections when  
entering the telephone number.  
2. Lift the handset or press SPEAKER.  
Answering a call  
Lift the handset or press SPEAKER.  
Ending a call  
Place the handset back in the telephone base, or press SPEAKER while  
using the speakerphone.  
Speakerphone  
To switch from the handset to the speakerphone during a call:  
• Press SPEAKER then place the handset in the telephone base.  
To switch from the speakerphone to the handset during a call:  
• Lift the handset.  
15  
 
Telephone operation  
Telephone operation  
Last number redial  
The telephone stores the last number dialed (up to  
24 digits).  
To dial the last dialed number:  
1. Lift the handset or press SPEAKER.  
2. Press REDIAL/PAUSE to dial the number.  
-OR-  
1. When the telephone is idle, press REDIAL/PAUSE to  
display the last dialed number.  
REDIAL  
8887227702  
2. Lift the handset or press SPEAKER to dial the  
number.  
12:00AM  
11/20  
To delete the last dialed number:  
1. When the telephone is idle, press REDIAL/PAUSE to  
show the last dialed number.  
DELETED  
2. Press DELETE X. The screen shows DELETED then  
returns to idle mode.  
12:00AM  
11/20  
NOTE: If there is no number in the redial memory when you press REDIAL/PAUSE, the  
screen shows REDIAL EMPTY.  
Ringer volume  
Slide the RINGER VOL -/+ switch at the right side of the telephone  
base to set the ringer volume level to off, low, middle or high.  
When the ringer volume is set to off,  
appears on the screen.  
16  
 
Telephone operation  
Options while on call  
Volume control  
You can set the listening volume to one of four levels. While on a call, press  
pVOLUMEq to adjust the listening volume. The volume level indicator briefly  
displays on the screen to indicate the setting.  
Handset volume  
VOLUME  
When you are on a call using the handset, press  
pVOLUME to increase or VOLUMEq to decrease the  
handset listening volume.  
12:00AM  
11/20  
Speakerphone volume  
When you are on a call using the speakerphone, press pVOLUME to increase  
or VOLUMEq to decrease the speakerphone volume.  
Call waiting  
If you subscribe to call waiting service from your telephone service provider,  
you hear a beep if someone calls you while you are already on a call.  
• Press FLASH to put your current call on hold and take the new call.  
• Press FLASH at any time to switch back and forth between calls.  
Mute  
Use the mute function to turn off the microphone. You can hear the caller, but  
the caller cannot hear you.  
To mute the call:  
• During a call, press MUTE to mute the microphone. The MUTE light turns  
on.  
To end mute a call:  
• Press MUTE again to resume the conversation. The MUTE light turns off.  
NOTE: Switching between the handset and the speakerphone cancels the mute function.  
17  
 
Telephone operation  
Options while on call  
Chain dialing  
Use this feature to initiate a dialing sequence from the numbers in the directory,  
speed dial memory or caller ID history while you are on a call.  
Chain dialing is useful if you need to access numbers other than telephone  
numbers (such as bank account numbers or access codes) from the directory,  
speed dial memory locations or call log.  
To access the directory while on a call:  
1. Press DIR to enter the directory.  
2. Press CID or DIR until REVIEW is blinking.  
Press MENU/SELECT to show the first entry in the  
directory.  
CHARLIE JOHNSON  
8888832445  
3. Press CID or DIR to scroll to the desired entry, or  
press the dialing keys (0-9) to start a name search  
(see Search by name on page 22).  
4. Press MENU/SELECT to dial the displayed number.  
To access the speed dial memory while on a call:  
1. Press SPEED DIAL. The screen shows  
ENTER SPDIAL #  
_
ENTER SPDIAL #.  
2. Use the dialing keys (0-9) to enter the desired speed  
dial location. The telephone dials the displayed  
number.  
12:00AM  
11/20  
To access the caller ID history while on a call:  
1. Press CID to enter the caller ID history.  
ROBERT BROWN  
800-360-4121  
2. Press CID or DIR to scroll to the desired entry.  
3. Press MENU/SELECT to dial the displayed number.  
12:00AM  
5
11/20  
No:  
18  
 
Telephone operation  
Options while on calls  
Audio Assist®  
The Audio Assist® feature makes voices sound louder  
and clearer.  
To turn the Audio Assist® feature on:  
Press AUDIO ASSIST while you are on a call using  
the handset, the AUDIO ASSIST icon displays on the  
screen.  
To turn the Audio Assist® feature off:  
Press AUDIO ASSIST again, the AUDIO ASSIST icon turns off. This feature is  
also turned off automatically after you hang up.  
Temporary tone dialing  
If you have pulse (rotary) dialing service only, you can switch from pulse  
to touch-tone dialing temporarily during a call. This is useful if you need to  
send touch-tone signals to access your telephone banking or long distance  
services.  
1. During a call, press TONE .  
2. Use the dialing keys to enter the desired number. The telephone sends  
touch-tone signals.  
3. The telephone automatically returns to pulse dialing mode after you end  
the call.  
Audio Assist® is a registered trademark of Advanced American Telephones.  
19  
 
Directory  
Directory  
Directory memory capacity  
The directory can store up to 25 entries, with a maximum of 15 alphanumeric  
characters for names and 24 digits for telephone numbers.  
Directory entries are stored in alphabetical order, according to the first  
character. You may wish to enter names with the last name first to maintain  
consistency with information stored through the caller ID features of this  
telephone.  
Press CANCEL while reviewing the directory or entering/editing entry to exit  
the directory without saving changes.  
Character chart  
Refer to the chart below and use the dial pad keys to enter the letters, digits or  
symbols. Press the key repeatedly until the desired character shows on the screen.  
Characters by number of key press  
Dial  
Key  
1
2
3
4
5
6
7
8
1
2
3
4
5
6
7
8
9
0
1
.
,
-
/
&
A
D
G
J
B
E
C
F
I
2
3
4
5
6
S
8
Z
H
K
N
Q
U
X
L
O
R
V
Y
M
P
T
7
9
W
0
#
#
20  
 
Directory  
Create directory entries  
Store a directory entry  
Follow the steps below to store a new entry in the directory.  
Blinking  
1. When the telephone is idle, press DIR to enter the  
directory menu.  
REVIEW STORE  
2. Press CID or DIR until STORE is blinking.  
3. Press MENU/SELECT.  
4. When the screen displays ENTER NUMBER, use the  
dialing keys to enter a telephone number (up to  
24 digits).  
ENTER NUMBER  
8003604121_  
• Press DELETE X to erase a digit.  
• Press CID or DIR to move the cursor to the left  
or right.  
• Press REDIAL/PAUSE to insert a three-second  
ENTER NAME  
ROBERT BROWN  
STORED  
dialing pause (a P appears).  
-OR-  
Press and hold REDIAL/PAUSE to copy the last number  
dialed.  
5. Press MENU/SELECT.  
6. When the screen displays ENTER NAME, use the  
dialing keys to enter a name (up to 15 characters).  
Additional key presses produce other characters on  
that key (see the Character chart on page 20).  
• Press DELETE X to erase a character.  
• Press CID or DIR to move the cursor to the left  
or right.  
7. Press MENU/SELECT to save. Then the screen displays STORED then returns  
to directory menu.  
NOTES:  
If you enter more than 24 digits in a telephone number in step 4 above, the screen shows  
ONLY 24 ALLOWED.  
If you enter more than 15 characters in a name in step 6, the screen shows ONLY 15  
ALLOWED.  
If you try to store more than 25 entries in the directory, the screen displays MEMORY FULL.  
You must delete an existing directory entry before you can store a new one.  
21  
 
Directory  
Review the directory  
Review directory entries  
1. When the telephone is idle, press DIR to enter  
REVIEW  
STORE  
directory menu.  
2. Press CID or DIR until REVIEW is blinking.  
3. Press MENU/SELECT to display the first directory entry.  
4. Press CID or DIR to browse through the directory.  
Entries appear alphabetically by the first letter in the name.  
CHRISTINE SMITH  
8887227702  
NOTES:  
If you try to view directory entries when there is none, the screen  
shows DIRECTORY EMPTY.  
The screen can show up to 12 digits in a row. If a telephone  
number in the directory exceeds 12 digits, the screen shows the  
first 12 digits and the rest of the digits alternatively.  
ROBERT BROWN  
8003604121  
Search by name  
1. When the telephone is idle, press DIRp to enter directory menu.  
2. Press CIDq or DIRp until REVIEW is blinking.  
3. Press MENU/SELECT to display the first directory entry.  
4. When an entry appears, press the dialing keys (0-9) to start a name search.  
The directory shows the first name beginning with the first letter associated  
with the dialing key if there is an entry in the directory beginning with that  
letter. Press CIDq or DIRp to scroll through the directory.  
5. To see other names starting with the letters on the same dialing key, keep  
pressing the key. The names appear in alphabetical order based on the first  
letter in the name.  
For example, if you have the names Jennifer, Jessie, Kevin and Linda in  
your directory:  
• If you press 5 (JKL) once, you see Jennifer. Press CIDq and you see  
Jessie.  
• If you press 5 (JKL) twice, you see Kevin.  
• If you press 5 (JKL) three times, you see Linda.  
• If you press 5 (JKL) four times, you see Jennifer again.  
NOTES:  
If there is no name matching the first letter of the key you press, the directory shows a name  
matching the following letters of the key.  
If there is no entry beginning with the associated letters, the screen displays NO NAME  
FOUND.  
22  
 
Directory  
Dial or edit directory entries  
Dial a directory number  
1. Search for the desired directory entry (see Review  
CHRISTINE SMITH  
8887227702  
directory entries on page 22).  
2. When the desired entry displays, lift the handset or  
press SPEAKER to dial.  
0:00:01  
8887227702  
12:00AM  
11/20  
Edit a directory entry  
1. Search for the desired directory entry (see Review  
directory entries on page 22).  
CHRISTINE SMITH  
8887227702  
2. Press MENU/SELECT. If you do not want to modify the  
name, skip to step 4.  
3. The screen prompts you to edit the name.  
• Use the dialing keys to add characters (refer to the  
CHRISTINE  
Character chart on page 20).  
• Press DELETE X to erase a character.  
• Press CID or DIR to move the cursor to the left  
or right.  
ENTER NUMBER  
4. Press MENU/SELECT.  
8888832445_  
5. The screen shows ENTER NUMBER.  
• Use the dialing keys to add digits.  
• Press DELETE X to erase a digit.  
• Press CID or DIR to move the cursor to the left  
CHRISTINE  
or right.  
8888832445  
• Press REDIAL/PAUSE to insert a three-second  
dialing pause (a P appears).  
6. Press MENU/SELECT to save the entry. The screen shows the edited directory  
entry.  
23  
 
Directory  
Delete directory entries  
Delete a directory entry  
1. Search for the desired directory entry (see Review  
directory entries on page 22)  
2. Press DELETE X to delete the displayed entry. The  
CHRISTINE SMITH  
8887227702  
.
screen then displays DELETE ENTRY?  
3. Press MENU/SELECT to confirm. The screen then  
displays DELETED. You cannot retrieve a deleted  
entry.  
DELETE ENTRY ?  
DELETED  
24  
 
Directory  
Speed dial  
Speed dial memory overview  
This telephone has 10 speed dial memory locations where you can store  
telephone numbers you wish to dial more quickly.  
Each speed dial memory location can store a telephone number with up to 24 digits.  
Store a speed dial entry  
1. Press SPEED DIAL when the telephone is idle, the screen shows SPEED  
DIAL #1.  
2. Press CID or DIR to choose an empty speed dial  
SPEED DIAL #1  
_ _ _ _ _ _ _ _ _ _ _ _ _  
location (0-9). Or use the dialing keys (0-9) to select  
the desired speed dial location (0-9).  
3. Press MENU/SELECT.  
4. When the screen displays ENTER NUMBER, use the  
dialing keys to enter a telephone number (up to 24  
digits).  
ENTER NUMBER  
8888832445_  
• Press DELETE X to erase a digit.  
• Press CID or DIR to move the cursor to the  
left or right.  
STORED  
• Press REDIAL/PAUSE to insert a three-second  
dialing pause (a P appears).  
-OR-  
Copy the number from the redial memory by  
pressing REDIAL/PAUSE.  
SPEED DIAL #1  
5. Press MENU/SELECT. The screen shows STORED and  
8888832445  
then the speed dial number stored.  
NOTE: If you enter more than 24 digits in a telephone number in  
step 4, the screen shows ONLY 24 ALLOWED.  
25  
 
Directory  
Speed dial  
To review a speed dial number  
1. Press SPEED DIAL when the telephone is idle.  
2. Press CID or DIR to choose the desired speed dial memory location (0-9).  
-OR-  
SPEED DIAL #1  
Press the dialing key (0-9) to choose the desired  
speed dial memory location. The screen shows the  
8887227702  
telephone number stored in that memory location.  
NOTE: The screen can show up to 12 digits in a row. If a telephone number in the speed  
dial location exceeds 12 digits, the screen shows the first 12 digits and the rest of the digits  
alternatively.  
To dial a speed dial number  
1. Lift the handset or press SPEAKER.  
2. Press SPEED DIAL. The screen displays ENTER  
ENTER SPDIAL#  
_
SPDIAL #.  
12:00AM  
3. Use the dialing key (0-9) to enter the desired speed  
dial location. The telephone dials the corresponding  
speed dial number.  
11/20  
-OR-  
0:00:01  
1. Press SPEED DIAL when the telephone is idle.  
8887227702  
12:00AM  
11/20  
2. Press CID or DIR to choose the desired speed dial  
memory location (0-9).  
-OR-  
Use the dialing keys (0-9) to enter the desired speed dial location.  
3. When the screen displays the desired entry, lift the handset or press  
SPEAKER. The telephone dials the displayed number.  
26  
 
Directory  
Speed dial  
To edit a speed dial number  
1. See To review a speed dial number on page 26 to  
show the desired speed dial entry.  
SPEED DIAL #1  
8887227702  
2. Press MENU/SELECT.  
3. The screen shows EDIT NUMBER and the telephone  
number.  
• Use the dialing keys to add digits.  
EDIT NUMBER  
8888832445_  
• Press DELETE X to erase a digit.  
• Press REDIAL/PAUSE to insert a three-second  
dialing pause (a P appears).  
4. Press MENU/SELECT. The screen shows STORED  
STORED  
then the edited speed dial number.  
SPEED DIAL #1  
8888832445  
To delete a speed dial number  
1. See To review a speed dial number on page 26 to  
show the desired speed dial entry.  
CLEAR SPDIAL?  
DELETED  
2. Press DELETE X. The screen shows CLEAR SPDIAL?  
3. Press MENU/SELECT to confirm. The screen then  
displays DELETED. You cannot retrieve a deleted  
entry.  
27  
 
Caller ID  
About caller ID  
This product supports caller ID services offered by most telephone service  
providers. Caller ID allows you to see the name, number, date and time of calls.  
The available caller ID information will appear after the first or second ring.  
Information about caller ID with call waiting  
Caller ID with call waiting lets you see the name and telephone number of  
the caller before answering the call, even while on another call.  
It may be necessary to change your telephone service to use this feature.  
Contact your telephone service provider if:  
• You have both caller ID and call waiting, but as separate services (you may  
need to combine these services).  
• You have only caller ID service, or only call waiting service.  
• You don’t subscribe to caller ID or call waiting services.  
There are fees for caller ID services. In addition, services may not be available  
in all areas.  
This product can provide information only if both you and the caller are in  
areas offering caller ID service and if both telephone service providers use  
compatible equipment. The time and date, along with the call information, are  
from the telephone service provider.  
Caller ID information may not be available for every incoming call. Callers may  
intentionally block their names and/or telephone numbers.  
NOTE: You can use this product with regular caller ID service, or you can use this product’s  
other features without subscribing to caller ID or combined caller ID with call waiting service.  
28  
 
Caller ID  
Caller ID history  
How the caller ID history (caller ID log) works  
The telephone stores caller ID information about the last 65 incoming calls.  
Entries are stored in reverse chronological order. The phone deletes the  
oldest entry when the log is full to make room for new calls. If you answer  
a call before the information appears on the screen, it does not show in the  
caller ID history.  
Missed (new) call indicator  
When the telephone is in idle mode and has new or missed calls, its screen  
shows XX MISSED CALLS.  
16 MISSED CALLS  
All new and missed entries are counted as missed calls.  
Each time you review a new caller ID log entry  
(indicated by the NEW icon on the screen), the number  
12:00AM  
11/20  
of missed calls decreases by one.  
When the telephone is in idle mode, you can press and hold CANCEL to clear  
the missed call indicator.  
29  
 
Caller ID  
Caller ID operation  
Memory match  
If the incoming telephone number matches the last seven digits of a  
telephone number in your directory, the name that appears on the screen  
matches the corresponding name in your directory.  
For example, if Christine Smith calls, her name appears as CHRIS if this is how  
you entered it into your directory.  
NOTE: The number shown in the caller ID log will be in the format sent by the telephone  
service provider. The telephone service provider usually delivers 10-digit phone numbers  
(area code plus telephone number). If the telephone number of the caller does not match a  
number in your directory, the name will appear as it is delivered by the telephone  
service provider.  
CHRIS  
800-360-4121  
9/16 10:34AM  
30  
 
Caller ID  
Caller ID operation  
Review the caller ID history  
Review the caller ID history to find out who called, to return the call, or to  
copy the caller’s name and number into your directory. CALL LOG EMPTY  
appears if there are no records in the caller ID history.  
1. When the telephone is in idle mode, press CIDq to  
CHRISTINE SMITH  
review the caller ID history in reverse chronological  
888-722-7702  
order starting with the most recent call.  
2. Press CID or DIR to scroll through the entries.  
3. Press CANCEL to exit the caller ID history.  
NEW  
No:  
12:00AM  
5
11/20  
Caller’s name  
CHRISTINE SMITH  
Appears if it is a new or  
missed call  
Caller’s number  
Date of call  
888-722-7702  
NEW  
No:  
12:00AM  
5
11/20  
Caller ID entry number  
Time of call  
View dialing options  
Although the incoming caller ID log entries have 10 digits (the area code plus  
the seven-digits number), in some areas, you may need to dial only the seven  
digits, 1 plus the seven digits, or 1 plus the area code plus the seven digits.  
You can change and store the number of digits that you dial in the caller ID  
history.  
While reviewing a caller ID history entry, press #  
(pound key) repeatedly to show different dialing  
options for local and long distance numbers before  
dialing or saving the telephone number in the  
directory or speed dial memory.  
CHRISTINE SMITH  
888-722-7702  
NEW  
No:  
12:00AM  
5
11/20  
1888-7227702  
When the number is in the correct format for  
722-7702  
1-722-7702  
dialing, lift the handset or press SPEAKER to call  
the number.  
Press  
#
To save the number to the directory or speed dial  
memory, see Save a caller ID log entry to the  
888-722-7702  
directory on page 33 or Save a caller ID log entry to a speed dial memory  
location on page 34.  
31  
 
Caller ID  
Caller ID operation  
Dial a caller ID log entry  
1. Press CID to enter the caller ID history when the telephone is idle.  
2. Press CID or DIR to scroll to the desired entry.  
3. Lift the handset or press SPEAKER to dial the displayed number.  
Delete call ID log entries  
To delete an entry:  
CHRISTINE SMITH  
1. When the telephone is idle, press CID to enter the  
888-722-7702  
caller ID history.  
NEW  
No:  
12:00AM  
5
11/20  
2. Press CID or DIR to scroll to the desired entry.  
3. Press DELETE X, the screen displays DELETE ENTRY ?  
4. Press MENU/SELECT to delete the displayed entry.  
The screen displays DELETED then the next caller ID  
history entry (if any).  
DELETE ENTRY ?  
CLEAR CALL LOG?  
DELETED  
To delete all entries:  
1. When the telephone is idle, press and hold  
DELETE X. The screen displays CLEAR CALL LOG?  
2. Press MENU/SELECT within three seconds to  
confirm. The screen displays DELETED and then  
returns to idle mode.  
32  
 
Caller ID  
Caller ID operation  
Save a caller ID log entry to the directory  
1. Press CID to enter the caller ID history when the  
telephone is idle.  
CHRISTINE SMITH  
2. Press CID or DIR to scroll to the desired entry.  
888-722-7702  
NEW  
No:  
12:00AM  
5
3. Press MENU/SELECT. Use the dialing keys to edit the  
11/20  
name, if necessary.  
• Press DELETE X to erase a character.  
CHRISTINE  
• Press CID or DIR to move the cursor to the  
888-722-7702  
left or right.  
4. Press MENU/SELECT. Then the screen displays  
SAVE TO DIR.  
SAVE TO DIR  
NOTES:  
You may need to change how a caller ID number is dialed if the  
entry does not appear in the correct format. Caller ID numbers  
may appear with an area code that may not be necessary for local calls, or without a 1 that  
may be necessary for long distance calls (see View dialing options on page 31).  
If there is no name in the caller ID history when you press MENU/SELECT in step 3 above, the  
screen shows ENTER NAME. Enter the name using the dialing keys and then press  
MENU/SELECT to confirm. The screen shows SAVED TO DIR then the telephone returns to  
caller ID review mode.  
33  
 
Caller ID  
Caller ID operation  
Save a caller ID log entry to a speed dial memory location  
1. When the telephone is idle, press CID to enter the  
caller ID history.  
CHRISTINE SMITH  
2. Press CID or DIR to scroll to the desired entry.  
888-722-7702  
NEW  
No:  
12:00AM  
5
3. Press SPEED DIAL. The screen shows ASSIGN  
11/20  
SPDIAL #.  
4. Press a dial pad key (0-9) to choose the desired  
speed dial memory location. The screen shows  
STORED to confirm.  
ASSIGN SPDIAL #  
_
NOTES:  
STORED  
You may need to change how a caller ID number is dialed if the  
entry does not appear in the correct format. Caller ID numbers  
may appear with an area code that may not be necessary  
for local calls, or without a 1 that may be necessary for long  
distance calls (see View dialing options on page 31).  
If the speed dial memory location you select in step 4 above is occupied, the screen shows  
OVERWRITE?. If you press MENU/SELECT, the new telephone number replaces the old one  
and the screen shows STORED to confirm.  
34  
 
Caller ID  
Reasons for missing caller ID information  
There are occasions when other information or no information shows for  
various reasons:  
On-screen message  
Reason  
The caller prefers not to show the phone number.  
PRIVATE NUMBER  
The caller prefers not to show the name.  
PRIVATE NAME  
The caller prefers not to show the phone number and name.  
PRIVATE CALLER  
UNKNOWN NUMBER  
Your telephone service provider cannot determine the  
caller’s number.  
Your telephone service provider cannot determine the  
caller’s name.  
UNKNOWN NAME  
Your telephone service provider cannot determine the caller’s  
name and telephone number.  
UNKNOWN CALLER  
Calls from other countries may also generate this message.  
35  
 
Appendix  
Screen messages and icons  
Screen icons  
NEW  
New caller ID log - new and missed calls.  
Caller ID entry counter - caller ID entry number.  
CHRISTINE SMITH  
888-722-7702  
5
No:  
AUDIO  
ASSIST  
NEW  
12:00AM  
11/20  
5
No:  
Ringer off - the ringer is off.  
Low battery indicator - the power of the installed  
batteries is low.  
AUDIO  
ASSIST  
Audio Assist®- the Audio Assist® feature is turned  
on.  
Audio Assist® is a registered trademark of Advanced American Telephones.  
36  
 
Appendix  
Screen messages and icons  
Screen display messages  
There are no caller ID history entries.  
CALL LOG EMPTY  
CHECK BATTERY  
DELETED  
There is no battery installed or the installed batteries are depleted.  
All caller ID history entries have been deleted.  
-OR-  
A caller ID history entry, directory entry, speed dial entry or redial  
number has been deleted.  
There are no directory entries.  
DIRECTORY EMPTY  
END OF LIST  
You have reached the end of the caller ID history.  
Another telephone on the same line is in use.  
There is no telephone line connected to the telephone.  
IN USE/NO LINE  
There is an incoming call.  
INCOMING CALL  
LOW BATTERY  
MEMORY FULL  
NO NAME FOUND  
The battery is low. You should change the batteries.  
The directory is full.  
There are no entries in the directory matching the key pressed.  
You have entered over 15 characters in the name of a directory  
entry.  
ONLY 15 ALLOWED  
ONLY 24 ALLOWED  
STORED  
You have entered over 24 digits in the number of a directory entry or  
speed dial entry.  
The entry is saved in the directory or speed dial memory location  
successfully.  
There is no redial record.  
REDIAL EMPTY  
There are new calls in the caller ID log.  
XX MISSED CALLS  
37  
 
Appendix  
Troubleshooting  
If you have difficulty with your telephone, please try the suggestions below.  
For customer service, or to purchase accessories or replacement parts, visit  
our website at www.telephones.att.com or call 1 (800) 222-3111.  
In Canada, dial 1 (866) 288-4268.  
My telephone does not work at all.  
• Unplug the batteries and telephone line cord. Wait for approximately  
15 seconds, then plug them in again. Allow up to one minute for the  
telephone to synchronize.  
There is no dial tone.  
• Try the suggestion above.  
• The telephone line cord may be defective. Try installing a new telephone  
line cord.  
• Make sure the coiled handset cord is securely installed between the  
handset and the telephone base.  
• Disconnect the telephone base from the telephone jack and connect a  
different telephone. If there is no dial tone on that telephone either, the  
problem is in your wiring or telephone service. Contact your telephone  
service provider (charges may apply).  
I cannot dial out.  
• Try all suggestions above.  
• Make sure there is a dial tone before dialing. It is normal if the telephone  
takes a second or two before producing a dial tone. Wait an extra second  
before dialing.  
• Check that all the telephones connected to the same telephone line are  
hung up.  
• Make sure to set the DIAL MODE to the correct setting (touch-tone dialing or  
pulse dialing) for the service in your area (see Dial mode on page 12).  
• If any of your other telephones are having the same problem, the problem  
is in the wiring or telephone service. Contact your telephone service  
provider (charges may apply).  
• If you are using the speakerphone, eliminate any background noise. Noise  
from a television, radio, or other appliances might cause the telephone to  
not dial out properly. If you cannot eliminate the background noise, first try  
muting the telephone before dialing, or dialing from another room in your  
home with less background noise.  
38  
 
Appendix  
Troubleshooting  
The telephone does not ring when there is an incoming call.  
• Make sure the ringer is on (see page 16).  
• Make sure the telephone line cord is plugged in properly (see Telephone  
installation on page 6).  
• There may be too many extension telephones on the telephone line to allow  
all of them to ring simultaneously. Try unplugging one telephone at a time  
until the telephones start ringing.  
• Test a working telephone at the same telephone jack. If another telephone  
has the same problem, the problem is in the telephone jack. Contact your  
telephone service provider (charges may apply).  
• The telephone line cord may be defective. Try installing a new telephone  
line cord.  
My calls fade out or cut in and out when I am using the telephone.  
• If you are using the handset when this problem occurs, try unplugging the  
coiled handset cord and firmly plugging it in the handset and telephone  
base again.  
• If you are using the speakerphone when this problem occurs, eliminate any  
background noise. Noise from the television, radio, or other appliances may  
cause the speakerphone to cut in and out. Try pressing MUTE when you are  
not speaking to eliminate the background noise.  
• Disconnect the telephone base from the telephone wall jack and plug  
in another corded telephone. If calls are still not clear, the problem is  
probably in the wiring or telephone service. Contact your telephone service  
provider (charges may apply).  
• If you subscribe to high-speed Internet service (DSL - digital subscriber  
line) through your telephone line, you must install a DSL filter between  
the telephone line cord and the telephone wall jack (see Telephone  
installation on page 6). The filter prevents noise and caller ID problems  
caused by DSL interference. Please contact your DSL service provider for  
more information about DSL filters.  
I hear other calls when using the telephone.  
• Disconnect the telephone base from the telephone wall jack. Plug in a  
different telephone. If you still hear other calls, the problem is probably in  
the wiring or telephone service. Contact your telephone service provider  
(charges may apply).  
appears on the screen.  
• The batteries need to be replaced. Replace four new alkaline AA batteries.  
39  
Appendix  
Troubleshooting  
Display screen is blank.  
• Make sure you have properly installed four working alkaline batteries (See  
Battery installation on pages 4-5).  
Operation during a power failure.  
• This telephone operates during a power failure if a telephone line cord is  
plugged between the telephone wall jack and the telephone base. You are  
able to answer calls with the handset, and make calls using the dialing  
keys. No other features work unless batteries are installed. All settings in  
menu options are retained during a power failure if a telephone line cord is  
plugged between the telephone wall jack and the telephone base.  
• If you neither install batteries nor a telephone line, after a few minutes, the  
telephone clears the directory, caller ID history, speed dial memory, and the  
last number dialed memory. At the same time, all settings in menu options  
change back to their default settings.  
My caller ID features are not working properly.  
• Caller ID is a subscription service. You must subscribe to this service from  
your telephone service provider for this feature to work on your telephone.  
• The caller may not be calling from an area that supports caller ID.  
• Both your and the caller’s telephone service providers must use equipment  
compatible with caller ID service.  
• If you subscribe to high-speed Internet service (DSL - digital subscriber  
line) through your telephone line, you must install a DSL filter between  
the telephone line cord and the telephone wall jack (see Telephone  
installation on page 6). The filter prevents noise and caller ID problems  
caused by DSL interference. Please contact your DSL service provider for  
more information about DSL filters.  
• Make sure the area codes are set correctly (see Home area code on  
page 13 and Local area code on page 14).  
• Reset the telephone. See Common cure for electronic equipment on  
page 41.  
The telephone does not receive caller ID or the telephone does not  
display caller ID during call waiting.  
• Make sure you subscribe to caller ID with call waiting features provided by  
the telephone service provider.  
40  
Appendix  
Troubleshooting  
• The caller might not be calling from an area that supports caller ID.  
• Both your and the caller’s telephone service providers must use equipment  
compatible with caller ID service.  
I’ve set my LCD language to Spanish or French and I don’t know how to  
change it back to English.  
• When the telephone is in idle mode, press MENU/SELECT once, then enter  
*3645474#.  
I subscribe to a nontraditional telephone service that uses my computer to  
establish connections, and my telephone doesn’t work.  
• Make sure your computer is powered on.  
• Make sure your Internet connection is working properly.  
• Make sure that the software is installed and running for your nontraditional  
telephone service.  
• Make sure to plug your USB telephone adapter into a dedicated USB port on  
your computer. Do not plug into a multiple port USB hub (USB splitter) that  
is not powered.  
• In a few rare instances, the USB port on your computer may not have  
enough power. In these instances, try using a USB hub with its own  
external power supply.  
• If you are using a firewall, it may prevent access to your nontraditional  
telephone service provider. Contact your service provider for more  
information.  
Common cure for electronic equipment:  
If the telephone is not responding normally, try resetting the telephone. Do  
the following in the order listed:  
1. Disconnect the telephone line cord from the telephone base.  
2. Remove the batteries.  
3. Wait a few minutes before connecting the telephone line cord to the  
telephone base.  
4. Place the batteries back.  
5. Wait for the telephone to synchronize its connection. This might take up to  
one minute.  
41  
Appendix  
General product care  
To keep your telephone working well and looking good, follow these guidelines:  
• Avoid putting it near heating appliances and devices that generate  
electrical noise (for example, motors or fluorescent lamps).  
• DO NOT expose it to direct sunlight or moisture.  
• Avoid dropping the telephone or treating it roughly.  
• Clean with a soft cloth.  
• Never use a strong cleaning agent or abrasive powder because this can  
damage the finish.  
• Retain the original packaging in case you need to ship it at a later date.  
42  
 
Appendix  
Important safety information  
This symbol is to alert you to important operating or servicing instructions that may appear  
in this user’s manual. Always follow basic safety precautions when using this product to reduce  
the risk of injury, fire, or electric shock.  
Safety information  
Read and understand all instructions in the user’s manual. Observe all markings on the  
product.  
Avoid using a telephone during a thunderstorm. There might be a slight chance of electric  
shock from lightning.  
Do not use a telephone in the vicinity of a gas leak. Under certain circumstances, a spark  
may be created when the adapter is plugged into the power outlet, or when the handset is  
replaced in its cradle. This is a common event associated with the closing of any electrical  
circuit. The user should not plug the phone into a power outlet, and should not put a charged  
handset into the cradle, if the phone is located in an environment containing concentrations of  
flammable or flame-supporting gases, unless there is adequate ventilation. A spark in such an  
environment could create a fire or explosion. Such environments might include: medical use of  
oxygen without adequate ventilation; industrial gases (cleaning solvents; gasoline vapors; etc.);  
a leak of natural gas; etc.  
Do not use this product near water, or when you are wet. For example, do not use it in a wet  
basement or shower, or next to a swimming pool, bathtub, kitchen sink, or laundry tub. Do not  
use liquids or aerosol sprays for cleaning. If the product comes in contact with any liquids,  
unplug any line or power cord immediately. Do not plug the product back in until it has dried  
thoroughly.  
Install this product in a protected location where no one can trip over any line or power cords.  
Protect cords from damage or abrasion.  
If this product does not operate normally, read Troubleshooting in this user’s manual on  
pages 38-41. If you cannot solve the problem, or if the product is damaged, refer to Limited  
warranty on pages 46-47. Do not open this product except as may be directed in your user’s  
manual. Opening the product or reassembling it incorrectly may expose you to hazardous  
voltages or other risks.  
If this product has replaceable batteries, replace batteries only as described in your user’s  
manual on pages 4-5. Do not burn or puncture batteries—they contain caustic chemicals.  
If this product has a three-prong (grounding) plug or a polarized plug with one wide prong,  
it might not fit in outlets that are not polarized. Do not defeat the purpose of these plugs. If  
they do not fit in your outlet, the outlet should be replaced by an electrician.  
SAVE THESE INSTRUCTIONS  
43  
 
Appendix  
FCC and ACTA information  
If this equipment was approved for connection to the telephone network prior to July 23,  
2001, it complies with Part 68 of the Federal Communications Commission (FCC) rules. If  
the equipment was approved after that date, it complies with the Part 68 rules and with the  
Technical Requirements for Connection of Equipment to the Telephone Network adopted by the  
Administrative Council for Terminal Attachments (ACTA). We are required to provide you with the  
following information.  
1. Product identifier and REN information  
The label on the back or bottom of this equipment contains, among other things, an identifier  
indicating product approval and the Ringer Equivalence Number (REN). This information must  
be provided to your telephone service provider upon request. For equipment approved prior to  
July 23, 2001, the product identifier is preceded by the phrase “FCC Reg No.” and the REN is  
listed separately. For equipment approved after that date, the product identifier is preceded by  
“US” and a colon (:), and the REN is encoded in the product identifier without a decimal point  
as the sixth and seventh characters following the colon. For example, the product identifier  
US:AAAEQ03T123XYZ indicates the REN would be 0.3.  
The REN is used to determine how many devices you can connect to your telephone line  
and still have them ring when you are called. In most, but not all areas, the sum of all RENS  
should be five (5.0) or less. You might want to contact your telephone service provider for  
more information.  
2. Connection and use with the nationwide telephone network  
The plug and jack used to connect this equipment to the premises wiring and the telephone  
network must comply with the applicable part 68 rules and technical requirements adopted  
by ACTA. A compliant telephone cord and modular plug is provided with this product. It  
is designed to be connected to a compatible modular wall jack that is also compliant. An  
RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two  
lines, see installation instructions in the user’s manual. This equipment may not be used with  
coin telephone lines or with party lines. If you have specially wired alarm dialing equipment  
connected to your telephone line, ensure the connection of this equipment does not disable  
your alarm equipment. If you have questions about what will disable the alarm equipment,  
consult your telephone service provider or qualified installer.  
3. Repair instructions  
If this equipment is malfunctioning, it must be unplugged from the modular wall jack until the  
problem has been corrected. Repairs to this telephone equipment can only be made by the  
manufacturer or its authorized agents. For repair procedures, follow the instructions outlined  
under the limited warranty.  
4. Rights of the telephone service provider  
If this equipment is causing harm to the telephone network, the telephone service provider  
may temporarily discontinue your telephone service. The telephone service provider is  
required to notify you before interrupting service. If advance notice is not practical, you will be  
notified as soon as possible. You will be given the opportunity to correct the problem and the  
telephone service provider is required to inform you of your right to file a complaint with the  
FCC. Your telephone service provider may make changes in its facilities, equipment, operation,  
or procedures that could affect the proper functioning of this product. The telephone service  
provider is required to notify you if such changes are planned.  
5. Hearing aid compatibility  
If this product is equipped with a corded or cordless handset, it is hearing aid compatible.  
44  
 
Appendix  
FCC and ACTA information  
6. Programming/testing of emergency numbers  
If this product has memory dialing locations, you may choose to store police, fire department  
and emergency medical service telephone numbers in these locations. If you do, please keep  
three things in mind:  
a. We recommend that you also write the telephone number on the directory card (if  
applicable), so that you can still dial the emergency number manually if the memory dialing  
feature doesn’t work.  
b. This feature is provided only as a convenience, and the manufacturer assumes no  
responsibility for customer reliance upon the memory feature.  
c. Testing the emergency telephone numbers you have stored is not recommended. However,  
if you do make a call to an emergency number:  
You must remain on the line and briefly explain the reason for the call before hanging up.  
Programming/testing of emergency numbers should be performed during off-peak  
hours, such as in the early morning or late evening, when the emergency services tend  
to be less busy.  
Part 15 of FCC rules  
Some telephone equipment generates, uses, and can radiate radio-frequency energy and, if  
not installed and used properly, may cause interference to radio and television reception. This  
product has been tested and found to meet the standards for a class B digital device, as specified  
in part 15 of the FCC rules.  
These specifications are designed to provide reasonable protection against such interference  
in a residential installation. However, there is no guarantee that interference will not occur in a  
particular installation.  
If this product causes interference to radio, VCR or television reception when it is in use, you  
might correct the interference with any one or all of these measures:  
Where it can be done safely, re-orient the receiving radio, VCR or television antenna.  
To the extent possible, relocate the radio, VCR, television or other receiver with respect to the  
telephone equipment.  
If this telephone product runs on AC power, plug your product into an AC outlet that’s not on  
the same circuit as one used by your radio, VCR or television.  
Consult a dealer or an experienced radio/TV technician for help.  
Modifications to this product, not expressly approved by the manufacturer, could void the  
user’s authority to operate the equipment.  
45  
 
Appendix  
Limited warranty  
The AT&T brand is used under license - any repair, replacement or warranty service, and all  
questions about this product should be directed to: In the United States of America, visit  
www.telephones.att.com or call 1 (800) 222-3111. In Canada, call  
1 (866) 288-4268.  
1. What does this limited warranty cover?  
The manufacturer of this AT&T-branded product warrants to the holder of a valid proof of  
purchase (“CONSUMER” or “you”) that the product and all accessories provided in the sales  
package (“PRODUCT”) are free from defects in material and workmanship, pursuant to the  
following terms and conditions, when installed and used normally and in accordance with the  
PRODUCT operating instructions. This limited warranty extends only to the CONSUMER for  
products purchased and used in the United States of America and Canada.  
2. What will be done if the PRODUCT is not free from defects in materials and workmanship  
during the limited warranty period (“materially defective PRODUCT”)?  
During the limited warranty period, the manufacturer’s authorized service representative  
repairs or replaces at the manufacturer’s option, without charge, a materially defective  
PRODUCT. If the manufacturer repairs the PRODUCT, they may use new or refurbished  
replacement parts. If the manufacturer chooses to replace the PRODUCT, they may replace  
it with a new or refurbished PRODUCT of the same or similar design. The manufacturer  
retains the defective parts, modules, or equipment. Repair or replacement of the PRODUCT,  
at the manufacturer’s option, is your exclusive remedy. The manufacturer returns the repaired  
or replacement products to you in working condition. You should expect the repair or  
replacement to take approximately 30 days.  
3. How long is the limited warranty period?  
The limited warranty period for the PRODUCT extends for ONE (1) YEAR from the date of  
purchase. If the manufacturer repairs or replaces a materially defective PRODUCT under the  
terms of this limited warranty, this limited warranty also applies to repaired or replacement  
PRODUCT for a period of either (a) 90 days from the date the repaired or replacement  
PRODUCT is shipped to you or (b) the time remaining on the original one-year limited  
warranty; whichever is longer.  
4. What is not covered by this limited warranty?  
This limited warranty does not cover:  
PRODUCT that has been subjected to misuse, accident, shipping or other physical damage,  
improper installation, abnormal operation or handling, neglect, inundation, fire, water, or  
other liquid intrusion; or  
PRODUCT that has been damaged due to repair, alteration, or modification by anyone other  
than an authorized service representative of the manufacturer; or  
PRODUCT to the extent that the problem experienced is caused by signal conditions,  
network reliability or cable or antenna systems; or  
PRODUCT to the extent that the problem is caused by use with non-AT&T accessories; or  
PRODUCT whose warranty/quality stickers, PRODUCT serial number plates or electronic  
serial numbers have been removed, altered or rendered illegible; or  
PRODUCT purchased, used, serviced, or shipped for repair from outside the United States  
of America or Canada, or used for commercial or institutional purposes (including but not  
limited to products used for rental purposes); or  
PRODUCT returned without a valid proof of purchase (see item 6 below); or  
Charges for installation or setup, adjustment of customer controls, and installation or repair  
of systems outside the unit.  
46  
 
Appendix  
Limited warranty  
5. How do you get warranty service?  
To obtain warranty service in the United States of America, visit  
www.telephones.att.com or call 1 (800) 222-3111. In Canada, please  
dial 1 (866) 288-4268.  
NOTE: Before calling for service, please review the user’s manual. A check of the PRODUCT’s  
controls and features might save you a service call.  
Except as provided by applicable law, you assume the risk of loss or damage during transit  
and transportation and are responsible for delivery or handling charges incurred in the  
transport of the PRODUCT(s) to the service location. The manufacturer will return repaired or  
replaced PRODUCT under this limited warranty. Transportation, delivery or handling charges  
are prepaid. The manufacturer assumes no risk for damage or loss of the PRODUCT in transit.  
If the PRODUCT failure is not covered by this limited warranty, or proof of purchase does not  
meet the terms of this limited warranty, the manufacturer notifies you and requests that you  
authorize the cost of repair prior to any further repair activity. You must pay for the cost of  
repair and return shipping costs for the repair of products that are not covered by this limited  
warranty.  
6. What must you return with the PRODUCT to get warranty service?  
You must:  
a. Return the entire original package and contents including the PRODUCT to the service  
location along with a description of the malfunction or difficulty; and  
b. Include a “valid proof of purchase” (sales receipt) identifying the PRODUCT purchased  
(PRODUCT model) and the date of purchase or receipt; and  
c. Provide your name, complete and correct mailing address, and telephone number.  
7. Other limitations  
This warranty is the complete and exclusive agreement between you and the manufacturer of  
this AT&T branded PRODUCT. It supersedes all other written or oral communications related to  
this PRODUCT. The manufacturer provides no other warranties for this PRODUCT. The warranty  
exclusively describes all of the manufacturer’s responsibilities regarding the PRODUCT. There  
are no other express warranties. No one is authorized to make modifications to this limited  
warranty and you should not rely on any such modification.  
State/Provincial Law Rights: This warranty gives you specific legal rights, and you might also  
have other rights that vary from state to state or province to province.  
Limitations: Implied warranties, including those of fitness for a particular purpose and  
merchantability (an unwritten warranty that the PRODUCT is fit for ordinary use) are limited to  
one year from date of purchase. Some states/provinces do not allow limitations on how long  
an implied warranty lasts, so the above limitation might not apply to you. In no event shall the  
manufacturer be liable for any indirect, special, incidental, consequential, or similar damages  
(including, but not limited to lost profits or revenue, inability to use the PRODUCT or other  
associated equipment, the cost of substitute equipment, and claims by third parties) resulting  
from the use of this PRODUCT. Some states/provinces do not allow the exclusion or limitation  
of incidental or consequential damages, so the above limitation or exclusion might not apply  
to you.  
Please retain your original sales receipt as proof of purchase.  
47  
 
Appendix  
Technical specifications  
Operating temperature  
32°F — 122°F  
0°C — 50°C  
REN  
1.0B  
48  
 
Index  
Index  
A
M
Answering a call, 15  
Audio Assist®, 19  
Making a call, 15  
Mute, 17  
B
O
Batteries, 45  
On-hook dialing (predialing), 15  
C
P
Caller ID, 2835  
Call waiting, 17  
Chain dialing, 18  
Character chart, 20  
Contrast, 12  
Predialing, 15  
Q
Quick reference guide, 12  
R
Ringer volume, 16  
D
S
Date and time, 11  
Dial a directory number, 23  
Dial a speed dial number, 26  
Dialing pause, 21, 23, 25, 27  
Dial mode, 12  
Screen icons, 36  
Speakerphone, 15  
Speed dial, 2527  
T
Directory, 2027  
Tabletop installation, 9  
Technical specification, 48  
Telephone installation, 6  
Temporary tone dialing, 19  
Troubleshooting, 38  
E
Ending a call, 15  
H
Handset tab, 7, 9  
Home area code, 13  
V
Volume control, 17  
I
W
Important safety information, 43  
Wall-mount installation, 7  
L
Language, 13  
Last number redial, 16  
Limited warranty, 4647  
Local area code, 14  
49  
 
Audio Assist® is a registered trademark of Advanced American Telephones.  
© 2012 Advanced American Telephones. All Rights Reserved.  
AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to  
Advanced American Telephones, San Antonio, TX 78219.  
Printed in China. Issue 1 AT&T 01/12.  

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