User’s manual
CL84100/CL84200/
CL84250/CL84300/
CL84350
DECT 6.0 corded/cordless
telephone/answering system
with caller ID/call waiting
Parts checklist
Your telephone package contains the following items. Save your sales receipt
and original packaging in the event warranty service is necessary.
User’s manual
Quick start guide
CL84100/CL84200/
CL84250/CL84300/
CL84350
CL84100/CL84200/
CL84250/CL84300/
CL84350
DECT 6.0 corded/cordless
telephone/answering system
with caller ID/call waiting
DECT 6.0 corded/cordless
telephone/answering system
with caller ID/call waiting
User’s manual
Quick start guide
Telephone base
Handset with
coiled cord
Charger for cordless
Cordless handset
(One for CL84100)
(Two for CL84200
and CL84250)
(Three for CL84300
and CL84350)
Battery compartment cover
(One for CL84100)
(Two for CL84200
and CL84250)
(Three for CL84300
and CL84350)
handset with power
adapter installed
(One for CL84100)
(Two for CL84200
and CL84250)
(Three for CL84300
and CL84350)
Battery for cordless handset
(One for CL84100)
(Two for CL84200
and CL84250)
Telephone line cord
Power adapter for
telephone base
(Three for CL84300
and CL84350)
User’s manual
CL84100/CL84200/CL84250/
CL84300/CL84350
DECT 6.0 corded/cordless
telephone/answering system
with caller ID/call waiting
Table of contents
Getting started
Quick reference guide - handset
MENU/SELECT
CHARGE indicator
Press to show the menu.
On when the handset
is charging.
While in the menu, press to
select an item or save an
entry or setting.
qCID/-VOLUME
pDIR/VOLUME+
Press pDIR to show
Press qCID to show the caller
ID history (page 54).
directory entries (page 48).
Press to scroll down while
in menus.
Press to scroll up while
in menus.
While entering names or
numbers, press to move the
cursor to the left.
While entering names or
numbers, press to move the
cursor to the right.
Press to decrease the listening
volume when on a call.
Press to increase the
listening volume when on
a call.
PHONE/FLASH
Press to make or answer a call.
OFF/CLEAR
During a call, press to answer
an incoming call when you
receive a call waiting alert
(page 35).
During a call, press to hang up.
While in a menu, press to
cancel an operation, back up
to the previous menu, or exit
the menu display.
1
Press and hold while the
telephone is not in use to
erase the missed calls indicator.
While reviewing a call log
entry, press repeatedly to
add or remove 1 in front of
the telephone number before
dialing or saving it in the
directory (page 55).
# (pound key)
Press repeatedly to display
other dialing options when
reviewing a call log entry
(page 55).
TONE
If you have pulse dialing, press
during a call to switch to tone
dialing temporarily (page 37).
REDIAL/PAUSE
Press repeatedly to view
the last 20 numbers dialed
(page 32).
While entering numbers,
press and hold to insert a
dialing pause (page 44).
/SPEA�ER
Press to switch between
speakerphone and handset
(page 31).
INT
MUTE/DELETE
Press to begin an intercom
conversation (page 39) or to
transfer a call (page 41).
During a call, press to mute the microphone (page 35).
While reviewing the caller ID history, the directory or
the redial memory, press to delete an individual entry
(page 56, page 50 and page 32 respectively).
While predialing, press to delete digits (page 30).
1
Getting started
Quick reference guide - handset
EQ
During an outside call, intercom call,
message or announcement playback,
press to change the quality of the audio
to best suit your hearing (page 34).
Main menu
Main menu
The > symbol highlights
a menu item.
Play messages (page 62)
Answering sys (page 59)
Directory (page 43)
Call log (page 54)
>Play messages
Answering sys
Ringers (page 13)
Settings (page 14)
Website (page 18)
Using menus
Press MENU/SELECT to show the first menu
item, Play messages.
Press qCID or pDIR to scroll through
menu items.
Press MENU/SELECT to confirm or save
changes to a highlighted menu item.
Press
OFF/CLEAR to cancel an operation,
back up to the previous menu, or exit the
menu display.
2
Getting started
Quick reference guide - telephone base
FLASH
IN USE indicator
MENU/SELECT
During a call, press to
answer an incoming call
when you receive a call
waiting alert (page 35).
On when the telephone is in
use, or when the answering
system is answering an
incoming call.
Press to show the menu. While
in the menu, press to confirm
or save an entry or setting.
p/DIR
Press when the phone is idle to
display the directory (page 48).
On when a handset is
being registered.
CANCEL
While using menus, press to
cancel an operation, back
up to the previous menu or
exit the menu display.
Flashes when there is an
incoming call or when a
handset is being deregistered.
Press to scroll up while in menus
and lists.
While entering or modifying
names, press to move the cursor
to the right.
Flashes when another
telephone is in use on the
same line.
q/CID
Press when the phone
is idle to display the call
history (page 54).
INTERCOM
LOCATOR
While the phone is idle, press
to page all handsets (page 38).
While the phone is idle, press
to initiate an intercom call
(page 39).
Press to scroll down while
in menus and lists.
While entering numbers or
letters, press to move the
cursor to the left.
/ANSWER ON
Press to turn the built-in answering system
on or off (page 60).
/PLAY/STOP
Press to start or stop message playback
(page 62).
Flashes when there are new messages or
memos in the answering system.
X/DELETE
Press to delete the message currently
playing. When in idle mode, press twice to
delete all old messages (page 63).
/REPEAT
Press to repeat the message; press twice
to play the previous message (page 63).
/S�IP
Press to skip the message (page 62).
pq/VOLUME
TONE
During message playback, press to adjust
the listening volume (page 62).
If you have pulse dialing, press
during a call to switch to tone
dialing temporarily (page 37).
While in idle mode, press to adjust the
base ringer volume (page 61).
MUTE
REDIAL/PAUSE
Press to access the last 20 numbers dialed
(page 33).
Press to turn off the microphone; press again
to resume your conversation (page 35).
SPEA�ER
Press to switch between speakerphone and
corded handset (page 30).
While predialing or entering numbers into
your directory, press and hold to insert a
dialing pause (page 45).
3
Getting started
Installation
You must install and
charge the battery before
using the telephone.
See pages 7-8
STOP!
for easy instructions.
Install the telephone base close to a telephone jack and a power outlet not
controlled by a wall switch. The telephone base can be placed on a flat surface
or vertically mounted on the wall (see page 9). For optimum range and better
reception, place the telephone base in a central and open location.
If you subscribe to high-speed Internet service (DSL - digital subscriber line)
through your telephone line, you must install a DSL filter between the
telephone line cord and the telephone wall jack (see the following page). The
filter prevents noise and caller ID problems caused by DSL interference. Please
contact your DSL service provider for more information about DSL filters.
Your product may be shipped with a protective sticker covering the handset
or telephone base display - remove it before use.
For customer service or product information, visit our website at
www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial
1 (866) 288-4268.
Avoid placing the telephone base too close to:
• Communication devices such as television sets, VCRs, or other
cordless telephones.
• Excessive heat sources.
• Noise sources such as a window with traffic outside, motors, microwave
ovens, refrigerators, or fluorescent lighting.
• Excessive dust sources such as a workshop or garage.
• Excessive moisture.
• Extremely low temperature.
• Mechanical vibration or shock such as on top of the washing machine
or workbench.
4
Getting started
Telephone base installation
Install the telephone base as shown below.
The telephone base is ready for tabletop use. If you want to change to wall
mounting, see page 9 for details.
• Plug the large end of
the AC power adapter
• Plug the small end
into a power outlet
of the AC power
not controlled by a
adapter into the
wall switch.
power jack on
the bottom of the
telephone base.
• Plug the other
end of the
telephone line
cord into a
telephone jack or
a DSL filter.
• Plug one end of
the telephone
line cord into the
telephone jack on
the bottom of the
telephone base.
If you have DSL high-speed
Internet service, a DSL filter
(not included) is required.
• Plug the other
end of the coiled
handset cord into
the jack at the
• Raise the
antenna.
left side of the
telephone base.
• Place the cords into
the channels.
NOTE: This telephone provides minimal functionality during a power outage. When AC
power is not available, many telephone features do not function. The telephone uses power
from the telephone line to enable you to make and answer calls using only the corded
handset and dial pad keys. However, when more than one telephone on the same line is
being used simultaneously, there might not be sufficient power to operate your telephone in
the event of a power failure.
IMPORTANT INFORMATION
1. Use only the power adapter(s) supplied with this product. To order a replacement
power adapter, visit our website at www.telephones.att.com or call
1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
2. The power adapters are intended to be correctly oriented in a vertical or floor
mount position. The prongs are not designed to hold the plug in place if it is
plugged into a ceiling, under-the-table or cabinet outlet.
5
Getting started
Charger installation
Install the charger as shown below.
Plug the power adapter into an electrical outlet
not controlled by a wall switch.
IMPORTANT INFORMATION
1. Use only the power adapter(s) supplied with this product. To order a replacement
power adapter, visit our website at www.telephones.att.com or call
1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
2. The power adapters are intended to be correctly oriented in a vertical or floor
mount position. The prongs are not designed to hold the plug in place if it is
plugged into a ceiling, under-the-table or cabinet outlet.
6
Getting started
Battery installation and charging
Install the cordless handset battery as shown below. Once you have installed
the battery, the screen indicates the battery status (see table below). If
necessary, place the handset in the handset charger to charge the battery.
For best performance, keep the handset in the handset charger when not in
use. The battery is fully charged after 16 hours of continuous charging. See
the table on page 91 for battery operating times.
If the screen shows Place in charger and flashes, you need to charge the
handset without interruption for at least 30 minutes to give the handset
enough charge to use the telephone for a short time. The following table
summarizes the battery charge indicators and actions to take.
Battery indicators
Battery status
Action
The screen is blank or
Battery has no or very
Charge without interruption until
the screen shows Low battery or
HANDSET X (at least 30 minutes).
shows Place in charger and little charge. The handset
(flashing).
cannot be used.
The screen shows
Battery has enough charge Charge without interruption until
Low battery and (flashing). to be used for a short time. the screen shows HANDSET X
(at least 30 minutes).
The screen shows
Battery is charged.
To keep the battery charged,
place it in the handset charger
when not in use.
HANDSET X.
NOTE: If you are on a phone call in low battery mode, you hear four short beeps
every minute.
Step 1
Step 2
Plug the battery
Align the cover flat
against the battery
compartment, then
slide it upwards until
it clicks into place.
connector securely
into the socket inside
the handset battery
compartment, matching
the color-coded label.
Insert the supplied
battery with the label
THIS SIDE UP facing up
as indicated.
7
Getting started
Battery installation and charging
CHARGE light
Step 3
Charge the handset by placing it face forward in the
charger. The CHARGE light on the top of the handset is on
during charging.
SET DATE
--/--/--
After you install your telephone or power returns following
SET TIME
--:-- --
a power outage, the handset will prompt you to set the date
and time. For instructions, see Set date/time on page 15. To
skip setting the date and time, press OFF/CLEAR.
IMPORTANT INFORMATION
1. Use only the supplied rechargeable battery or replacement battery (model BT166342).
To order, visit our website at www.telephones.att.com or call
1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
2. If you do not use the handset for a long time, disconnect and remove the battery
to prevent possible leakage.
8
Getting started
Installation options
The telephone base comes with a mount bracket set for tabletop use. If you
want to mount your telephone on a wall, swivel the mount bracket down
so the telephone can connect with a standard dual-stud telephone wall
mounting plate. If you do not have this mounting plate, you can purchase
one from many hardware or consumer electronics retailers. You might need a
professional to install the mounting plate.
Tabletop to wall mount installation
To install the telephone base in the wall mount position, make sure that you
first unplug all cords connected to the telephone base.
1. Press in as the arrows indicate. The bracket will detach from the telephone
base. Swivel it down into wall mount position, making sure it clicks into place.
Side view
Table mount
Wall mount
9
Getting started
Installation options
2. Remove the handset tab from the telephone base. Rotate and replace it
to hold the corded handset securely in place when the telephone base is
mounted on the wall.
3. Connect the telephone line
cord and power adapter cord to
the jacks on the bottom of the
telephone base. If necessary,
bundle the telephone cord and
power adapter cord, and secure
them with twist ties. Plug the power
adapter and telephone line into the
wall outlets.
4. If necessary, place the bundled
telephone line cord and
power adapter cord into the
cavity under the telephone
base as shown below. Align
the mounting studs on the
telephone outlet plate with the
mounting holes on the bracket.
10
Getting started
Installation options
Wall mount to tabletop installation
To change the telephone base from the wall mount position to tabletop position:
1. Remove the telephone base from the wall.
2. If necessary, untie the bundled telephone cord and power adapter cord.
Make sure that you unplug the power adapter and telephone line cord
from the wall outlets before you begin.
3. Push as indicated by arrows in the illustration until the bracket is released,
and then swivel it upward until it clicks into the tabletop position.
Side view
Table mount
Wall mount
11
Getting started
Installation options
4. Connect the telephone line cord and power adapter cord to the jacks on
the bottom of the telephone base. Plug the power adapter and telephone
line into the wall outlets.
5. Remove the handset tab from the telephone base. Rotate and replace for
tabletop use.
12
Telephone settings
Handset settings
Menu settings
You can use the handset menu to change settings. Refer to page 24 to
change the telephone base settings.
1. Press MENU/SELECT when in idle mode (when the phone is
>
Answering sys
not in use) to enter the main menu.
Directory
2. Press qCID or pDIR to scroll to the feature to be changed.
When scrolling through the menu, the > symbol indicates
the selected menu item.
3. Press MENU/SELECT to confirm the highlighted item.
NOTE: Press
the menu display. Press and hold
OFF/CLEAR to cancel an operation, back up to the previous menu or exit
OFF/CLEAR to return to idle mode.
Ringer volume
You can set the ringer volume level (1-6) to one of six levels or turn the
ringer off. When the ringer is off,
appears on the screen.
>
Ringers
1. Press MENU/SELECT in idle mode to enter the main menu.
2. Use qCID or pDIR to scroll to >Ringers.
Settings
3. Press MENU/SELECT twice to select >Ringer volume.
4. Press qCID or pDIR to sample each volume level.
>Ringer volume
5. Press MENU/SELECT to save your preference. There is a
Ringer tone
confirmation tone and the screen returns to the main menu.
Press
OFF/CLEAR to cancel.
RINGER VOLUME
NOTE: The handset ringer volume also determines the ringer volume for
intercom calls (page 39). If the ringer volume is set to off, that handset is
silenced for all incoming calls.
Ringer tone
You can choose one of 10 ringer tones.
1. Press MENU/SELECT in idle mode to enter the main menu.
Ringer volume
>
Ringer tone
2. Use qCID or pDIR to scroll to >Ringers, then press
MENU/SELECT.
3. Press qCID or pDIR to scroll to >Ringer tone, then press
MENU/SELECT.
RINGER TONE
Tone 1
4. Press qCID or pDIR to sample each ringer tone.
>
5. Press MENU/SELECT to save your preference and return to
the main menu. Press
OFF/CLEAR to cancel.
NOTE: If you turn off the ringer volume, you do not hear ringer tone samples.
13
Telephone settings
Handset settings
LCD language
You can select the language used for all handset screen displays.
>
LCD language
1. Press MENU/SELECT in idle mode to enter the main menu.
2. Use qCID or pDIR to scroll to >Settings.
Clr voicemail
3. Press MENU/SELECT twice to select >LCD language.
4. Press qCID or pDIR to highlight English, Français or
LCD LANGUAGE
English
Español.
>
5. Press MENU/SELECT to save your preference and return to
the main menu. Press
OFF/CLEAR to cancel.
Voicemail (visual message waiting) indicator
If you subscribe to a voicemail service offered by your
telephone service provider, this feature provides a visual
indication on the handset screen when you have new
voicemail messages.
HANDSET 1
New voicemail
AM
2/11
10:21
New voicemail and
appear on the handset screen.
NOTES:
1. This feature does not indicate new messages recorded on your phone’s built-in answering system.
2. For more information about the difference between your answering system and voicemail,
see page 59.
Clear voicemail indication
Use this feature when the telephone indicates there is new voicemail but
there is none. For example, when you have accessed your voicemail while
away from home. This feature only turns off the displayed New voicemail
and
; it does not delete your voicemail messages. As long as you have
new voicemail messages, your telephone service provider continues to send
the signal to turn on the indicators.
To manually turn off the new voicemail indicators on
the handset:
>
Clr voicemail
Key tone
1. Press MENU/SELECT when in idle mode to enter the
main menu.
2. Use qCID or pDIR to scroll to >Settings, then press
MENU/SELECT.
Turn off
indicator?
3. Use qCID or pDIR to scroll to >Clr voicemail, then press
MENU/SELECT. The screen shows Turn off indicator?
4. Press MENU/SELECT again to turn the voicemail indication
off. There is a confirmation tone. Press
OFF/CLEAR to cancel.
14
Telephone settings
Handset settings
NOTES:
1. Your telephone service provider voicemail might alert you to new messages with a stutter
(broken) dial tone. Contact your telephone service provider for more details.
2. For information about using your voicemail service, contact your telephone service provider
for assistance.
�ey tone
The handset is set to beep with each key press. If you turn off the key tone,
there are no beeps when you press keys.
1. Press MENU/SELECT in idle mode to enter the main menu.
>
Key tone
2. Use qCID or pDIR to scroll to >Settings, then press
Set date/time
MENU/SELECT.
3. Use qCID or pDIR to scroll to >�ey tone, then press
MENU/SELECT.
KEY TONE
4. Press qCID or pDIR to highlight On or Off.
>
On
5. Press MENU/SELECT to save your preference and return to
the main menu. Press
OFF/CLEAR to cancel.
Set date/time
The answering system announces the day and time of each message prior
to playing it. Before using the answering system, set the date and time as
follows. If you subscribe to caller ID service, the day, month and time are
set automatically with each incoming call. The year must be set so that the
day of the week can be calculated from the caller ID information. You can
turn off the date and time settings of the caller ID service and use your
own settings for each incoming call (see the Use caller ID to automatically
set date and time section on the following page).
After a power failure, handset registration or deregistration, the system reminds
you to set the date and time for backup before entering the idle mode.
Follow the steps below to set the month, day, year and time on the handset.
1. When the handset is in idle mode, press MENU/SELECT to
>Set date/time
enter the main menu.
Home area code
2. Press qCID or pDIR to scroll to >Settings, then press
MENU/SELECT.
3. Press qCID or pDIR to scroll to >Set date/time.
4. Press MENU/SELECT twice to select >Date & time.
>
Date & time
5. Press qCID or pDIR to select the month then press
CID time sync
MENU/SELECT, or enter the number using the dial pad keys.
15
Telephone settings
Handset settings
6. Press qCID or pDIR to select the day then press
SET DATE
--/--/--
MENU/SELECT, or enter the number using the dial pad keys.
7. Press qCID or pDIR to select the year then press
MENU/SELECT, or enter the number using the dial pad keys,
then press MENU/SELECT to confirm.
8. Press qCID or pDIR to select the hour then press
MENU/SELECT, or enter the number using the dial pad keys.
SET TIME
--:-- --
9. Press qCID or pDIR to select the minute then press
MENU/SELECT, or enter the number using the dial pad keys.
10. Press qCID or pDIR to select AM or PM, then press
MENU/SELECT to confirm. There is a confirmation tone.
Press
OFF/CLEAR to cancel.
NOTE: If the clock is not set when a message is recorded, the system announces, “Time and
day not set,” before it plays the message.
Use caller ID to automatically set date and time
You can choose if the date and time are automatically set by incoming
caller ID. The default setting is On.
1. When the handset is in idle mode, press MENU/SELECT to
>
Settings
enter the main menu.
Website
2. Press qCID or pDIR to scroll to >Settings, then press
MENU/SELECT.
3. Press qCID or pDIR to scroll to >Set date/time, then
press MENU/SELECT.
Date & time
>CID time sync
4. Press qCID or pDIR to scroll to >CID time sync, then
press MENU/SELECT.
5. Press qCID or pDIR to select On or Off, then press
MENU/SELECT to confirm. There is a confirmation tone.
CID TIME SYNC
>
On
16
Telephone settings
Handset settings
Home area code
If you dial seven digits to make a local call (no area code required), enter
your area code into the telephone as the home area code. When you receive
a call from within your home area code, the caller ID history only displays the
seven digits of the telephone number.
This feature makes it easy for you to place a call from the caller ID log. If you
dial 10 digits to make a local phone call, do not use this home area code
feature. If you do, you cannot place local calls from your caller ID log, as they
will have only seven digits.
>Settings
To set the home area code on a cordless handset:
Website
1. Press MENU/SELECT in the idle mode to enter the main menu.
2. Use qCID or pDIR to scroll to >Settings, then press
MENU/SELECT.
>Home area code
3. Use qCID or pDIR to scroll to >Home area code, then
Dial mode
press MENU/SELECT.
4. Use the dial pad keys to enter a three-digit home area
code. Press MUTE/DELETE to delete a digit while entering,
or press and hold MUTE/DELETE to delete all digits.
HOME AREA CODE
___
5. Press MENU/SELECT to save and return to the main menu.
There is a confirmation tone. Press
OFF/CLEAR to cancel.
NOTE: If, in the future, your telephone service provider requires you to
dial 10 digits to make a local call (area code plus telephone number), you need to delete
your home area code and dial out locally from the call log. With the home area code
displayed, press and hold X/DELETE until the digits are deleted, and then press
MENU/SELECT. The home area code is now restored to its default setting of _ _ _(empty).
Dial mode
The dial mode is preset to tone dialing. If you have pulse (rotary) service, you
must change the dial mode to pulse dialing before using the telephone.
To set the dial mode on a cordless handset:
1. Press MENU/SELECT in the idle mode to enter the main menu.
>
Dial mode
2. Use qCID or pDIR to scroll to >Settings, then press
-End of list-
MENU/SELECT.
3. Use qCID or pDIR to scroll to >Dial mode, then press
MENU/SELECT.
DIAL MODE
>Tone
4. Use qCID or pDIR to scroll to >Tone or >Pulse, then press
MENU/SELECT. There is a confirmation tone. Press
OFF/CLEAR to cancel.
17
Telephone settings
Handset settings
Website
Use this feature to view the AT&T website address.
Settings
1. Press MENU/SELECT in idle mode to enter the main menu.
>
Website
2. Use qCID or pDIR to scroll to >Website, then press
MENU/SELECT.
3. Press
OFF/CLEAR to cancel.
www.telephones.
att.com
18
Telephone settings
Answering system settings (handset only)
Use the answering system menu of any system handset to set or change
the outgoing announcement, call screening, number of rings, remote access
and message alert tone settings.
1. When the handset is in idle mode, press MENU/SELECT to
Play messages
Answering sys
enter the main menu.
>
2. Press qCID or pDIR to scroll to >Answering sys, then
press MENU/SELECT.
Announcement
Your outgoing announcement plays when calls are answered by the
answering system.
The telephone has a default outgoing announcement, “Hello. Please leave a
message after the tone.” You can use this announcement, or record your own
announcement.
You can record an announcement up to 90 seconds. The system does not
record any announcement shorter than two seconds.
To play your current outgoing announcement:
1. When the handset is in idle mode, press MENU/SELECT to
Play messages
enter the main menu.
>Answering sys
2. Press qCID or pDIR to scroll to >Answering sys, then
press MENU/SELECT.
3. Press MENU/SELECT again to select >Announcement. The
system announces, “To play, press 2. To record, press 7.”
>Announcement
4. Press 2 to play the current announcement.
Delete all old
To record a new outgoing announcement:
1. When the handset is in idle mode, press MENU/SELECT to
enter the main menu.
2-Play 3-Delete
5-Stop 7-Record
2. Press qCID or pDIR to scroll to >Answering sys, then
press MENU/SELECT.
3. Press MENU/SELECT again to select >Announcement. The
system announces, “To play, press 2. To record, press 7.”
4. Press 7 to record an announcement. The system announces,
Record annc...
5-Stop
“Record after the tone. Press 5 when you are done.”
5. Facing the handset, record your announcement and press 5
to end recording. Your recorded announcement plays.
To listen to the recorded announcement again, press 2 after
playback is completed.
19
Telephone settings
Answering system settings (handset only)
To delete your outgoing announcement:
1. When the handset is in idle mode, press MENU/SELECT to enter the
main menu.
2. Press qCID or pDIR to scroll to >Answering sys, then press
>
Announcement
MENU/SELECT.
Delete all old
3. Press MENU/SELECT again to select >Announcement. The
system announces, “To play, press 2. To record, press 7.”
4. Press 3 to delete your recorded announcement.
When your announcement is deleted, the system answers calls with the
default announcement described on the previous page.
Answer on/off
Unless you change it, the answering system is on and ready to record
messages. You can turn the answering system off, but if you do so, the
answering system does not answer calls and record incoming messages.
To turn the answering system on or off from a cordless handset:
1. When the handset is in idle mode, press MENU/SELECT to
Play messages
Answering sys
enter the main menu.
>
2. Press qCID or pDIR to scroll to >Answering sys, then
press MENU/SELECT.
3. Press qCID or pDIR to scroll to >Answer ON/OFF, then
>
Answer ON/OFF
Ans sys setup
press MENU/SELECT.
4. Press qCID or pDIR to highlight On or Off, then press
MENU/SELECT to confirm. You hear a confirmation tone. Press
OFF/CLEAR to cancel.
ANSWER ON/OFF
>On
If the answering system is on, the handset screen shows
ANS ON.
NOTES:
1. If the answering system is off and there is an incoming call, the system answers after 10 rings and
announces, “Please enter your remote access code.” For more information about remote access
codes, see page 66.
2. If you change any answering system settings, the system automatically turns on and will answer
incoming calls.
20
Telephone settings
Answering system settings (handset only)
Call screening
Use this feature to choose whether incoming messages can be heard over
the telephone base speaker when they are being recorded. If you turn call
screening on, you hear the incoming message. While monitoring an incoming
message, you can answer the call by pressing PHONE/FLASH or /SPEA�ER
on the handset.
Play messages
To change the setting:
>
Answering sys
1. When the handset is in idle mode, press MENU/SELECT to
enter the main menu.
2. Press qCID or pDIR to scroll to >Answering sys, then
>Ans sys setup
press MENU/SELECT.
-End of list-
3. Press qCID or pDIR to scroll to >Ans sys setup.
4. Press MENU/SELECT twice to select >Call screening.
5. Press qCID or pDIR to choose On or Off.
>
Call screening
6. Press MENU/SELECT to confirm your setting and you hear a
# of rings
confirmation tone. Press
OFF/CLEAR to cancel.
NOTE: For more information on call screening, see page 61.
CALL SCREENING
>On
Number of rings
You can set the answering system to answer an incoming call after two, four,
or six rings. You can also select toll saver, which is explained below. Unless you
change it, the answering system answers an incoming call after four rings.
To set the number of rings:
1. When the handset is in idle mode, press MENU/SELECT to enter the main
menu.
2. Press qCID or pDIR to scroll to >Answering sys, then press MENU/SELECT.
3. Press qCID or pDIR to scroll to >Ans sys setup, then press MENU/SELECT.
4. Press qCID or pDIR to scroll to ># of rings, then press MENU/SELECT.
5. Press qCID or pDIR to scroll and choose among 2, 4, 6 or
>
# of rings
Toll saver.
Remote code
•
Toll saver - the answering system answers a call after
two rings if you have new messages, and after four
rings when there are no new messages. This feature
allows you to check for new messages and avoid
paying long distance charges when calling from out of
your local area.
# OF RINGS
>2
21
Telephone settings
Answering system settings (handset only)
6. Press MENU/SELECT to confirm your setting and you hear a confirmation
tone. Press
OFF/CLEAR to cancel.
NOTE: If you subscribe to voicemail service through your telephone service provider, see
Answering system and voicemail on page 59.
Remote access code
To access your answering system remotely from any touch-tone phone, you
need to enter a two-digit number (00-99). Unless you change it, the remote
access code is 19.
To change the remote access code:
Play messages
1. When the handset is in idle mode, press MENU/SELECT to
>
Answering sys
enter the main menu.
2. Press qCID or pDIR to scroll to >Answering sys, then
press MENU/SELECT.
>
Ans sys setup
3. Press qCID or pDIR to scroll to >Ans sys setup, then
-End of list-
press MENU/SELECT.
4. Press qCID or pDIR to scroll to >Remote code, then
press MENU/SELECT.
5. Use the dial pad to enter a two-digit number. Use
>
Remote code
MUTE/DELETE to backspace and delete a digit.
Msg alert tone
6. Press MENU/SELECT to confirm your setting and you hear a
confirmation tone. Press
OFF/CLEAR to cancel.
REMOTE CODE
19
22
Telephone settings
Answering system settings (handset only)
Message alert tone
When the message alert tone is set to ON, and there is at least one new
message, the telephone base beeps every 10 seconds. Unless you change it,
the message alert tone is set to off.
There is no audible alert at the handset.
To change the setting:
Play messages
1. When the handset is in idle mode, press MENU/SELECT to
>
Answering sys
enter the main menu.
2. Press qCID or pDIR to scroll to >Answering sys, then
press MENU/SELECT.
>
Ans sys setup
3. Press qCID or pDIR to scroll to >Ans sys setup, then
-End of list-
press MENU/SELECT.
4. Press qCID or pDIR to scroll to >Msg alert tone, then
press MENU/SELECT.
>Msg alert tone
5. Press qCID or pDIR to choose On or Off.
-End of list-
6. Press MENU/SELECT to confirm your setting and you hear a
confirmation tone. Press
OFF/CLEAR to cancel.
NOTES:
MSG ALERT TONE
>On
1. The message alert tone beeps only if all the conditions below are met:
- Answering system is on.
- Message alert tone setting is on.
- There are new messages.
2. To temporarily turn off the message alert tone, see page 61.
23
Telephone settings
Telephone base settings
Menu settings
You can use the base menu to change settings. Refer to page 13 to change
the handset settings.
1. Press MENU/SELECT when in idle mode (when the
phone is not in use) to enter the main menu.
2. Press q/CID or p/DIR to scroll to the feature to be
>
Play messages
Answering sys
changed. When scrolling through the menu, the
> symbol indicates the selected menu item.
3. Press MENU/SELECT to confirm.
NOTE: To cancel an operation, back up to the previous menu or exit the menu display,
press and hold CANCEL to return to idle mode.
Ringer volume
You can set the ringer volume level (1-6) to one of six
levels or turn the ringer off. When the ringer is off,
appears on the telephone base screen.
>
>
Ringers
Settings
1. Press MENU/SELECT in idle mode to enter the
main menu.
Ringer volume
Ringer tone
2. Use q/CID or p/DIR to scroll to >Ringers, then
press MENU/SELECT.
3. Press MENU/SELECT again to select >Ringer volume.
RINGER VOLUME
4. Press q/CID or p/DIR to sample each volume level.
5. Press MENU/SELECT to save your preference. There is
a confirmation tone and the screen returns to the main
menu. Press CANCEL to exit.
-OR-
Press pq/VOLUME on the telephone base in idle mode
to change the ringer volume.
RINGER VOLUME
Ringer off
NOTE: The telephone base ringer volume also determines the
ringer volume for intercom calls (page 39). If the ringer volume is set to off, that base ringer is
silenced for all incoming and intercom calls.
24
Telephone settings
Telephone base settings
Ringer tone
You can choose one of 10 ringer tones.
1. Press MENU/SELECT in idle mode to enter the main menu.
2. Use q/CID or p/DIR to scroll to >Ringers, then
Ringer volume
Ringer tone
press MENU/SELECT.
>
3. Press q/CID or p/DIR to scroll to >Ringer tone,
then press MENU/SELECT.
4. Press q/CID or p/DIR to sample each ringer tone.
RINGER TONE
Tone 1
>
5. Press MENU/SELECT to save your preference. There is
a confirmation tone and the screen returns to the main
menu. Press CANCEL to exit.
NOTE: If you turn off the ringer volume, you do not hear ringer tone samples.
LCD Language
You can select the language used for all screen displays
on the telephone base.
Ringers
>Settings
To select a language on the telephone base:
1. Press MENU/SELECT in idle mode to enter the
main menu.
>
LCD language
Clr voicemail
2. Use q/CID or p/DIR to scroll to >Settings.
3. Press MENU/SELECT twice to select >LCD language.
4. Press q/CID or p/DIR to highlight English, Français
LCD LANGUAGE
English
or Español.
>
5. Press MENU/SELECT to save your preference and return
to the main menu. Press CANCEL to exit.
Voicemail (visual message waiting) indicator
If you subscribe to a voicemail service offered by your
telephone service provider, this feature provides a visual
indication on the telephone base when you have new
voicemail messages.
BASE
New voicemail
MSG #
01 10:01AM
11/20
New voicemail and
appear on the telephone base screen.
NOTES:
1. This feature does not indicate new messages recorded on your phone’s built-in answering system.
2. For more information about the difference between your answering system and voicemail,
see page 59.
25
Telephone settings
Telephone base settings
Clear voicemail indication
Use this feature when the telephone indicates there is new voicemail but
there is none. For example, when you have accessed your voicemail while
away from home. This feature only turns off the displayed New voicemail
and
; it does not delete your voicemail messages. As long as you have
new voicemail messages, your telephone service provider continues to send
the signal to turn on the indicators.
To manually turn off the new voicemail indicators on the telephone base:
1. Press MENU/SELECT when in idle mode to enter the
LCD language
main menu.
>
Clr voicemail
2. Use q/CID or p/DIR to scroll to >Settings, then
press MENU/SELECT.
3. Use q/CID or p/DIR to scroll to >Clr voicemail,
then press MENU/SELECT. The screen shows
Turn off indicator?
Turn off
indicator?
4. Press MENU/SELECT again to turn the voicemail
indication off. There is a confirmation tone. Press CANCEL to cancel.
NOTES:
1. Your telephone service provider might alert you to new messages with a stutter (broken) dial
tone. Contact your telephone service provider for more details.
2. For information about using your voicemail service, contact your telephone service provider
for assistance.
�ey tone
The telephone base is set to beep with each key press. If you turn off the key
tone, there are no beeps when you press keys.
1. Press MENU/SELECT in idle mode to enter the main menu.
2. Use q/CID or p/DIR to scroll to >Settings, then
>
Key tone
Set date/time
press MENU/SELECT.
3. Use q/CID or p/DIR to scroll to >�ey tone, then
press MENU/SELECT.
4. Press q/CID or p/DIR to highlight On or Off.
KEY TONE
Off
>
5. Press MENU/SELECT to save your preference and return
to the main menu. Press CANCEL to cancel.
26
Telephone settings
Telephone base settings
Set date/time
The answering system announces the day and time of each message prior
to playing it. Before using the answering system, set the date and time as
follows. If you subscribe to caller ID service, the day, month and time are
set automatically with each incoming call. The year must be set so that the
day of the week can be calculated from the caller ID information. You can
turn off the date and time settings of the caller ID service and use your own
settings for each incoming call (see the Use caller ID to automatically set
date and time section on the following page).
After a power failure or handset deregistration, the system needs to reset the
date and time.
Follow the steps below to set the month, day, year and time on the
telephone base.
1. When the telephone base is in idle mode, press MENU/SELECT to enter the
main menu.
2. Press q/CID or p/DIR to scroll to >Settings, then
>
>
Set date/time
Home area code
press MENU/SELECT.
3. Press q/CID or p/DIR to scroll to >Set date/time.
4. Press MENU/SELECT twice to select >Date & time.
Date & time
5. Press q/CID or p/DIR to choose the month then
press MENU/SELECT, or enter the number using the
dial pad keys.
CID time sync
6. Press q/CID or p/DIR to choose the day then
press MENU/SELECT, or enter the number using the
dial pad keys.
SET DATE
--/--/--
7. Press q/CID or p/DIR to choose the year then
press MENU/SELECT, or enter the number using the
dial pad keys, then press MENU/SELECT to confirm.
SET TIME
--:-- --
8. Press q/CID or p/DIR to choose the hour then
press MENU/SELECT, or enter the number using the
dial pad keys.
9. Press q/CID or p/DIR to choose the minute then press MENU/SELECT, or
enter the number using the dial pad keys.
10. Press q/CID or p/DIR to choose AM or PM, then press MENU/SELECT
to confirm. There is a confirmation tone. Press CANCEL to cancel.
NOTE: If the clock is not set when a message is recorded, the system announces, “Time
and day not set,” before it plays the message.
27
Telephone settings
Telephone base settings
Use caller ID to automatically set date and time
You can choose if the date and time are automatically set by incoming
caller ID. The default setting is on.
1. When the telephone base is in idle mode, press
>
Set date/time
Home area code
MENU/SELECT to enter the main menu.
2. Press q/CID or p/DIR to scroll to >Settings, then
press MENU/SELECT.
3. Press q/CID or p/DIR to scroll to >Set date/time,
Date & time
CID time sync
then press MENU/SELECT.
>
4. Press q/CID or p/DIR to scroll to >CID time sync,
then press MENU/SELECT.
5. Press q/CID or p/DIR to highlight On or Off,
then press MENU/SELECT to confirm. You hear a
confirmation tone.
CID TIME SYNC
>On
Home area code
If you dial seven digits to make a local call (no area code required), enter
your area code into the telephone as the home area code. When you receive
a call from within your home area code, the caller ID history only displays the
seven digits of the telephone number.
This feature makes it easy for you to place a call from the caller ID log. If you
dial 10 digits to make a local phone call, do not use this home area code
feature. If you do, you cannot place local calls from your caller ID log, as they
will have only seven digits.
To set the home area code on the telephone base:
1. Press MENU/SELECT in the idle mode to enter the main menu.
2. Use q/CID or p/DIR to scroll to >Settings, then press
Set date/time
Home area code
MENU/SELECT.
>
3. Use q/CID or p/DIR to scroll to >Home area code,
then press MENU/SELECT.
4. Use the dial pad keys to enter a three-digit home area
code. Press X/DELETE to delete a digit while entering, or
press and hold X/DELETE to delete all digits.
HOME AREA CODE
___
5. Press MENU/SELECT to save and return to the main menu.
There is a confirmation tone. Press CANCEL to cancel.
NOTE: If, in the future, your telephone service provider requires you to dial 10 digits to
make a local call (area code plus telephone number), you need to delete your home area
code and dial out locally from the call log. With the home area code displayed,
press and hold X/DELETE until the digits are deleted, and then press MENU/SELECT. The
home area code is now restored to its default setting of _ _ _(empty).
28
Telephone settings
Telephone base settings
Dial mode
The dial mode is preset to tone dialing. If you have pulse (rotary) service, you
must change the dial mode to pulse dialing before using the telephone.
To set the dial mode on the telephone base:
1. Press MENU/SELECT in the idle mode to enter the
Home area code
>Dial mode
main menu.
2. Use q/CID or p/DIR to scroll to >Settings, then
press MENU/SELECT.
3. Use q/CID or p/DIR to scroll to >Dial mode, then
DIAL MODE
>Tone
press MENU/SELECT.
4. Use q/CID or p/DIR to scroll to >Tone or >Pulse,
then press MENU/SELECT. There is a confirmation tone.
Press CANCEL to cancel.
Website
Use this feature to view the AT&T website address.
>
Website
-End of list-
1. Press MENU/SELECT in idle mode to enter the
main menu.
2. Use q/CID or p/DIR to scroll to >Website, then
press MENU/SELECT.
www.telephones.
att.com
3. Press CANCEL to cancel.
29
Telephone operation
Making, answering, and ending calls
Making a call
Elapsed time
Using a cordless handset:
• Press PHONE/FLASH or /SPEA�ER, then enter the
Phone 0:00:30
telephone number.
The screen displays the elapsed time as you talk (in hours,
minutes and seconds).
NOTE: Pressing
PHONE/FLASH to access services from your telephone service
provider does not affect the elapsed time.
Using the telephone base:
Elapsed time
• Lift the corded handset or press SPEA�ER , then
Phone
0:00:05
888-883-2445
3:54PM 11/30
enter the telephone number.
The screen displays the elapsed time as you talk (in
hours, minutes and seconds).
On hook dialing (predialing)
Using a cordless handset:
1. Enter the telephone number. Press MUTE/DELETE or
OFF/CLEAR to
make corrections when entering the phone number.
2. Press PHONE/FLASH or /SPEA�ER to dial.
Using the telephone base:
1. Use the dial pad keys on the telephone base to enter the telephone
number. Press CANCEL or X/DELETE to make corrections as you enter the
phone number.
2. Press SPEA�ER
to dial.
-OR-
Lift the corded handset to dial.
Answering a call
Using a cordless handset:
• Press PHONE/FLASH or /SPEA�ER.
-OR-
Press any dial pad keys (0-9, TONE or #).
Using the telephone base:
• Lift the corded handset or press SPEA�ER
-OR-
.
Press any dial pad keys (0-9, TONE or #).
30
Telephone operation
Making, answering, and ending calls
Temporary ringer silencing
Press
OFF/CLEAR or MUTE/DELETE on a cordless handset,
or press MUTE on the telephone base when there is a
call to silence the ringer temporarily on that handset or
the telephone base only. This turns off the ringer without
disconnecting the call. The next incoming call rings normally
at the preset volume.
Ringer off
RINGER VOLUME
Ringer off
NOTE: Each handset or the telephone base rings when there is
an incoming call unless the ringer volume is turned off on that
handset or the telephone base.
Ending a call
Using a cordless handset:
Press
OFF/CLEAR or return the handset to the handset charger.
Using the telephone base:
Return the corded handset to the telephone base or press SPEA�ER
if you
are using the speakerphone.
Auto off
A call ends automatically when you put the handset in the telephone base
or charger.
(If the base speakerphone is active, placing the corded handset in the base
does not end the call.)
TM
Clearspeak dial-in-base speakerphone
During a call, you can press SPEA�ER
on the
Elapsed time
telephone base to alternate between handsfree
speakerphone and corded handset use.
Speaker 0:00:05
888-883-2445
3:54PM 11/30
Cordless handset speakerphone
During a call, press /SPEA�ER on a cordless handset to switch between
handsfree speakerphone and normal handset use.
Elapsed time
Speaker 0:00:30
31
Telephone operation
Redial
NOTES:
1. If you use the speakerphone during low battery mode, the handset is not lit except for the
/SPEA�ER button.
2. The speakerphone uses more power than regular handset use. If the handset battery becomes
very low while you are using the speakerphone, the call remains in speakerphone mode until you
hang up or the battery becomes depleted. When the battery is very low, you cannot switch a call
from normal handset use to speakerphone mode.
3. After installing a battery into the handset, the screen may show Low battery. If you use the
speakerphone at this time, the battery may become depleted. Follow the instructions in the
Battery installation and charging section on pages 7-8.
Last number redial
The last 20 telephone numbers dialed (up to 30 digits) are stored in the
system memory.
Using a cordless handset:
To view the 20 most recently dialed numbers:
• To display the most recently dialed number, press
Redial
REDIAL/PAUSE.
888-883-2445
• To view up to 20 recently dialed numbers, press REDIAL/PAUSE
then qCID or pDIR, or press REDIAL/PAUSE repeatedly.
The handset beeps twice at the end of the list.
Press
OFF/CLEAR to exit.
To redial a number:
• To dial the displayed number, press PHONE/FLASH or /SPEA�ER.
-OR-
• Press PHONE/FLASH or /SPEA�ER, then press REDIAL/PAUSE
repeatedly to view the redial memory. Press MENU/SELECT to dial the
displayed number.
To edit a number:
ENTER NUMBER
• While the desired number displays, press MENU/SELECT
888-883-2445
(see step 5 in the To create a new directory entry section
on page 44 for details).
To delete a number:
• While the screen displays the desired number, press MUTE/DELETE to
delete the number from the redial memory.
32
Telephone operation
Redial
Using the telephone base:
Redial
888-883-2445
To view the 20 most recently dialed numbers:
• To display the most recently dialed number (up to 30
digits), press REDIAL/PAUSE.
• To view up to 20 recently dialed numbers, press REDIAL/PAUSE then q/CID or
p/DIR, or press REDIAL/PAUSE repeatedly.
The telephone base beeps twice at the end of the list.
Press CANCEL to exit.
To redial a number:
• To dial a displayed number, press SPEA�ER
or lift the corded handset.
-OR-
Press SPEA�ER
or lift the corded handset then press REDIAL/PAUSE
repeatedly to view the redial memory. Press MENU/SELECT to dial the
displayed number.
To edit a number:
• While the desired number displays, press MENU/SELECT (see step 5 in the
To create a new directory entry section on page 45 for details).
To delete a number:
• While the screen displays the desired number, press X/DELETE to delete
the number from the redial memory.
Exiting the menu
On the handset, press
previous menu, or exit the menu display. Press and hold
return to idle mode.
OFF/CLEAR to cancel an operation, back up to the
OFF/CLEAR to
-OR-
On the telephone base, press CANCEL to cancel an operation, back up to the
previous menu, or exit the menu display. Press and hold CANCEL to return to
idle mode.
If you pause for too long while creating or reviewing an entry, the procedure
times out and you have to begin again.
33
Telephone operation
Handset operation
Equalizer
The equalizer feature on the cordless handset enables
you to change the quality of the audio to best suit
your hearing.
While on a call or an intercom call or listening to a
message or announcement, press EQ
to select the
equalizer setting: Treble 1, Treble 2, Bass or Natural
(the default setting). The current setting is shown on the
handset screen for two seconds.
NOTES:
1. If you switch the call between the cordless handset and speakerphone
by pressing /SPEA�ER, the audio setting remains unchanged.
2. The current equalizer setting remains unchanged until a new setting
is selected.
Treble 1
3. Only the cordless handset has the equalizer feature. The equalizer setting will
not change the audio of the base handset or speakerphone.
6:30AM
8/06
Treble 2
6:30AM
8/06
Bass
6:30AM
8/06
Natural
6:30AM
8/06
34
Telephone operation
Options while on calls
Volume control
On a cordless handset:
While on a call, press qCID/-VOLUME to decrease or press pDIR/VOLUME+
to increase the listening volume. You can set the listening volume to one of
five levels.
On the telephone base:
While on a call, press qp/VOLUME to increase or decrease the listening volume.
NOTES:
1. Handset and speakerphone volume settings are independent.
2. When the volume reaches the minimum or maximum setting, you hear two beeps.
Call waiting
If you subscribe to call waiting service from your telephone service provider,
you hear two beeps if someone calls while you are already on a call. Press
PHONE/FLASH on the cordless handset or press FLASH on the telephone
base to put your current call on hold and take the new call. You can press
PHONE/FLASH on the cordless handset or press FLASH on the telephone
base at any time to switch back and forth between the calls.
NOTE: Unanswered call waiting calls are not displayed as missed calls on the handset.
Mute
While on a call, use the mute function to turn off the microphone. You can
hear the caller, but the caller does not hear you.
To mute a call on a cordless handset:
• Press MUTE/DELETE. When mute is on, the handset screen
Muted
shows Muted for a few seconds and the MUTE icon
displays until you turn off mute.
3:54PM MUTE 11/30
Microphone ON
To take a call off mute on a cordless handset:
• Press MUTE/DELETE again. When mute is off, Microphone ON
appears temporarily on the handset screen.
To mute a call on the telephone base:
3:58PM
11/30
• Press MUTE. When mute is on, the screen shows Muted for
a few seconds and the MUTE button turns red until
you turn off mute.
Muted
3:58PM 11/30
35
Telephone operation
Options while on calls
To take a call off mute on the telephone base:
• Press MUTE again. When mute is off, Microphone ON
appears temporarily on the screen of the
telephone base.
Microphone ON
3:58PM 11/30
Chain dialing
Use this feature to initiate a dialing sequence from the numbers in the
directory, caller ID history, or redial memory while you are on a call.
Chain dialing can be useful if you wish to access other numbers (such as
bank account numbers or access codes) from the directory, caller ID history,
or redial list.
To access the directory while on a call:
Using a cordless handset:
>Directory
1. Press MENU/SELECT.
Call log
2. Press MENU/SELECT again to enter >Directory.
3. Press qCID or pDIR to scroll to the desired number.
4. Press MENU/SELECT to dial the number shown.
Using the telephone base:
1. Press p/DIR to enter the directory.
2. Press q/CID or p/DIR to scroll to the desired number.
3. Press MENU/SELECT to dial the number shown.
To access the caller ID history (call log) while on a call:
Using a cordless handset:
1. Press MENU/SELECT.
Directory
2. Press qCID or pDIR to scroll to >Call log, then press
>Call log
MENU/SELECT.
3. Press qCID or pDIR to scroll to the desired number.
4. Press MENU/SELECT to dial the number shown.
Using the telephone base:
1. Press q/CID to enter the call log.
2. Press q/CID or p/DIR to scroll to the desired number.
3. Press MENU/SELECT to dial the number shown.
To access the redial list while on a call:
1. Press REDIAL/PAUSE on a cordless handset or the telephone base to show
the most recently dialed number.
2. Press qCID or pDIR on a cordless handset, or press q/CID or p/DIR on the
telephone base to scroll to the desired number, then press MENU/SELECT to
dial the number shown.
36
Telephone operation
Options while on calls
NOTES:
1. You cannot edit a directory entry while on a call. For more details about the directory, see
page 43.
2. You cannot copy a caller ID entry into the directory while on a call. For more details about
the caller ID history, see page 52.
3. If you press REDIAL/PAUSE while on a call, you can only view the 20 most recently dialed
numbers and you cannot erase the entries. For more details about the redial memory, see
page 32.
4. Press CANCEL on the telephone base to exit redial, directory or caller ID history when on
a call.
Temporary tone dialing
If you have pulse (rotary) service only, you can switch from pulse to touch-
tone dialing temporarily during a call. This is useful if you need to send
touch-tone signals to access your telephone banking or long distance
services.
1. During a call, press TONE .
2. Use the dial pad keys to enter the desired number. The telephone sends
touch-tone signals.
3. The telephone automatically returns to pulse dialing mode after you end
the call.
37
Multiple handset use
Multiple handset use
Handset locator
The handset locator feature is useful if you misplace any handsets.
To start the paging tone:
• Press LOCATOR at the telephone base. Paging all
handsets appears on the screen and the paging tone
sounds on all handsets for 60 seconds.
NOTE: If you press
OFF/CLEAR or MUTE/DELETE on a handset,
the ringer of that handset stops, but the paging to the rest of the
handsets continues.
Paging
To stop the paging tone:
all handsets
• Press PHONE/FLASH, /SPEA�ER, or any dial pad
keys (0-9, TONE , or #) on the handset(s).
-OR-
**Paging**
Press LOCATOR on the telephone base.
Join a call in progress
If a handset or telephone base is already on a call, you can join the call.
Using a cordless handset:
Press PHONE/FLASH or /SPEA�ER on another cordless handset.
Press
OFF/CLEAR or place the handset in the handset charger to end the
call. The call does not end until all handsets and the telephone base hang up.
Using the telephone base:
Lift the corded handset or press SPEA�ER
on the telephone base.
Return the corded handset to the telephone base or press SPEA�ER
to
hang up. The call does not end until all handsets and the telephone base
hang up.
NOTE: You can use up to four system handsets and the telephone base at the same time
on an outside call.
38
Multiple handset use
Intercom
Use the intercom feature for conversations between handsets. You can buy
additional expansion handsets (model AT&T CL80100) for this telephone
base. You can register up to 12 handsets to the telephone base.
The first nine handset that you register are named HANDSET 1-9. Use the
handset number to initiate intercom and transfer calls.
Although the names for handsets 10-12 appear in their displays as 10-12,
when you intercom or transfer to one of them, you must use *0 for
HANDSET 10, *1 for HANDSET 11, and *2 for HANDSET 12.
Using a cordless handset:
1. Press INT on your handset when not in use.
• If you have a single handset system, your handset
Calling
base
screen shows Calling base. The telephone base rings
and its screen shows HANDSET is calling.
• If you have more than one handset, your screen shows
INTERCOM TO: Use the dial pad keys to enter a
handset number. Your handset screen shows
Calling HANDSET X. The called handset rings and its
HANDSET
is calling
screen shows HANDSET X is calling.
-OR-
Enter 0 to intercom with the telephone base. The screen shows CALLING
BASE. The telephone base rings and its screen shows HANDSET X is calling.
2. To answer the intercom call, press PHONE/FLASH, INT,
Intercom
/SPEA�ER or any dial pad keys (0-9, TONE , #) on the
called handset. Both handsets now show Intercom.
-OR-
11:35AM
12/02
Press SPEA�ER , INTERCOM or any dial pad keys (0-9,
TONE , #) on the telephone base, or lift the corded handset
to answer the intercom call.
3. To end the intercom call, one party presses
OFF/CLEAR
Intercom ended
or INT on either handset, or places the handset back in the
charger. The other party hears four beeps. Both handsets
display Intercom ended.
11:45AM
12/02
-OR-
Press INTERCOM or CANCEL on the telephone base
if you are using speakerphone mode, or return the
Intercom ended
corded handset to the telephone base. The other
party hears four beeps. Intercom ended appears on
both handset screen and telephone base screen.
11:45AM
12/02
NOTES:
1. Before the intercom call is answered, you can cancel it by pressing
the calling handset.
OFF/CLEAR or INT on
39
Multiple handset use
Intercom
2. If the called handset is not answered within 100 seconds, or if it is in the directory or call log
mode, or is on a call, or is out of range, the calling handset shows Unable to call. Try again.
3. Pressing
OFF/CLEAR or MUTE/DELETE on the cordless handset temporarily silences the
intercom ringer.
4. You can only use one pair of handsets to make intercom calls at a time.
Using the telephone base:
Calling
1. Press INTERCOM on the telephone base,
HANDSET X
INTERCOM TO: appears on the screen.
2. Enter a handset number. The screen shows
Calling HANDSET X. If you have a single handset
system, the base displays Calling HANDSET. The
called handset rings and its screen shows
Base is calling.
Base
is calling
3. On the ringing handset, press PHONE/FLASH, INT,
/SPEA�ER or any dial pad keys (0-9, TONE , #) to answer the intercom call.
NOTES:
1. If you press INTERCOM when there is no cordless handset registered to the telephone base,
Int requires two handsets displays on the base screen.
2. Before the intercom call is answered, you can cancel it by pressing CANCEL or INTERCOM on the
telephone base.
3. If the called handset is not answered within 100 seconds, or if it is in the directory or call log
mode, or is on a call, or is out of range, the base shows Unable to call. Try again.
4. Pressing CANCEL or MUTE on the telephone base temporarily silences the intercom ringer.
4. To end the intercom call, press INTERCOM or CANCEL
Intercom ended
on the telephone base if you are using speakerphone
mode, or return the corded handset to the telephone
base. The other party hears four beeps. Intercom ended
11:45AM
12/02
appears on both handset screen and telephone base screen.
Answer an incoming call during an intercom call
If you receive an incoming outside call during an intercom call, there is a
two-beep call waiting tone.
Using a cordless handset:
• To answer the call, press PHONE/FLASH. The intercom call ends
automatically. Other system handsets can also answer the incoming call by
pressing PHONE/FLASH.
• To end the intercom call without answering or canceling the incoming call,
press
OFF/CLEAR.
Using the telephone base:
Press SPEA�ER
or lift the corded handset to answer the incoming call. The
intercom call ends automatically.
40
Multiple handset use
Call transfer using intercom
Use the intercom feature to transfer an outside call to the telephone base or
a cordless system handset.
Using a cordless handset:
1. During a call, press INT.
• If you have a single handset system, the outside call
Calling
base
is put on hold and your handset screen shows
Calling base. The telephone base rings and its
screen shows HANDSET is calling.
• If you have more than one handset, your screen
INTERCOM TO:
shows INTERCOM TO:. Use the dial pad keys to
enter a handset number. The outside call is put on
hold and your handset screen shows
Calling HANDSET X. The other handset rings and
its screen shows HANDSET X is calling.
-OR-
HANDSET
is calling
Enter 0 to transfer to the telephone base. The
screen shows Calling base. The telephone base
rings and its screen shows HANDSET X is calling.
Intercom
2. To answer the call on the other handset, press
PHONE/FLASH, INT, /SPEA�ER, or any dial pad
keys (0-9, TONE or #). The outside call is still on
hold and both handsets now show Intercom. You can
now talk without the outside caller hearing the conversation.
-OR-
11:35AM
12/02
Press INTERCOM or SPEA�ER
on the telephone base or any dial pad keys
(0-9, TONE or #), or lift the corded handset to answer the intercom call.
You can now talk without the outside caller hearing the conversation.
NOTES:
1. To cancel the transfer and return to the external call before the intercom call is answered, press
OFF/CLEAR,
PHONE/FLASH or INT on your handset.
2. If the other handset does not answer the intercom call within 100 seconds, or if the other
handset is in the directory or call log mode, or is out of range, the calling handset shows
Unable to call. Try again and automatically returns to the external call.
3. From this intercom call, you have the following options:
>Transfer
• You can transfer the call. Press MENU/SELECT twice to
Share call
highlight Transfer on the calling handset. Your screen
shows Call transferred. The other handset automatically
connects to the outside call.
Call
transferred
• You can let the other handset join you on the outside
call in a three-way conversation. Press MENU/SELECT.
Press qCID or pDIR to highlight Share call on the
calling handset, then press MENU/SELECT.
41
Multiple handset use
Call transfer using intercom
• You can press INT on your handset to alternate between
the outside call (Outside call appears on the screen) and
the intercom call (Intercom appears on the screen).
Outside call
• You can end the intercom call and continue the outside
call with your originating handset. Press PHONE/FLASH
on your handset (the ended intercom call party hears four beeps), or the
other person can press
OFF/CLEAR on the other system handset.
Using the telephone base:
1. During a call, press INTERCOM.
• If you have a single handset system, the telephone base screen shows
Calling HANDSET. The handset screen shows Base is calling.
• If you have more than one handset, the telephone base screen shows
INTERCOM TO:. Use the dial pad keys to enter a handset number. The
telephone base screen then shows Calling HANDSET X. The handset
screen shows Base is calling.
2. To answer the call on the handset, press PHONE/FLASH, INT,
/SPEA�ER, or any dial pad keys (0-9, TONE or #). The outside call is
still on hold and both base and handset now show Intercom. You can now
talk without the outside caller hearing the conversation.
3. From this intercom call, you have the following options:
• You can transfer the call. Press MENU/SELECT
>Transfer
twice to highlight Transfer on the telephone base.
Share call
Your screen shows Call transferred. The handset
automatically connects to the outside call.
• You can let the handset join you on the outside call
Call
in a three-way conversation. Press MENU/SELECT.
transferred
Press q/CID or p/DIR to highlight Share call,
then press MENU/SELECT.
3:54PM 11/30
• You can press INTERCOM on the telephone base to
Outside call
alternate between the outside call
(Outside call appears on the screen) and the
intercom call (Intercom appears on the screen).
4:20PM 11/30
Press to alternate.
• You can end the intercom call and continue the outside call on the
telephone base. Press CANCEL on the telephone base (the ended
intercom call party hears four beeps), or the person at the handset can
press
OFF/CLEAR.
42
Directory
About the directory
Shared directory
The directory is shared by the telephone base and all
handsets. Changes made to the directory from any
system handset or the base apply to all.
Charlie Johnson
888-883-2445
NOTE: Only one person can review the directory at a time. If
another person tries to enter the directory, the screen shows
Not available at this time.
Robert Brown
888-883-2445
Capacity
The directory can store up to 50 entries, with a maximum of 15
alphanumeric characters (including spaces) for names and 30 digits for
telephone numbers. A convenient search feature can help you find and dial
numbers quickly (page 49).
If there are already 50 entries, the screen shows Directory full. You cannot
store a new number until you delete one.
43
Directory
Create directory entries
To create a new directory entry
Using a cordless handset:
1. Press MENU/SELECT in idle mode to enter the main menu.
Answering sys
Directory
>
2. Press qCID or pDIR to scroll to >Directory, then press
MENU/SELECT.
3. Press qCID or pDIR to select >Add contact.
4. Press MENU/SELECT.
REVIEW
5. Enter the telephone number when prompted.
• Use the dial pad keys to enter up to 30 digits.
>Add contact
– Press qCID or pDIR to move the cursor to the left
or right.
ENTER NUMBER
888-883-2445_
– Press MUTE/DELETE to erase a digit.
– Press and hold MUTE/DELETE to erase all digits.
– Press and hold REDIAL/PAUSE to enter a three-second
dialing pause (a p appears).
– Copy a number from the redial list by pressing REDIAL/PAUSE then
qCID or pDIR, or pressing REDIAL/PAUSE repeatedly to locate the
number to copy. Press MENU/SELECT to copy the number.
6. Press MENU/SELECT to save the number in the display.
The display shows Already saved if the number is already in the directory.
You cannot save the same number twice.
7. Enter the name when prompted.
• Use the dial pad keys to enter a name (up to 15
characters). Each time you press a key, the character on
that key appears. Additional key presses produce other
characters on that key. See the chart on the next page.
ENTER NAME
Robert Brown_
– Press qCID or pDIR to move the cursor to the left
or right.
Saved
– Press 0 to add a space.
– Press MUTE/DELETE to erase a letter.
– Press and hold MUTE/DELETE to erase all letters.
NOTES:
1. The first letter of every word is a capital letter. The remaining letters in a word start as lowercase
letters as shown in the chart on the next page.
2. You cannot store a new number to a full directory until you delete one. The screen shows
Directory full.
44
Directory
Create directory entries
Characters by number of key presses
Dial key
1
2
3
4
5
6
7
8
9
10
11
1
.
-
‘
(
)
*
#
&
/
,
1
2
3
4
5
6
7
8
9
0
*
A
B
E
C
F
I
a
d
g
j
b
e
h
k
c
f
2
3
4
5
6
r
D
G
H
K
N
Q
U
X
i
J
M
L
l
O
R
V
Y
m
S
t
n
p
u
w
o
q
v
x
P
s
z
7
9
T
8
y
W
Z
space
0
#
8. Press MENU/SELECT to store your new directory entry.
There is a confirmation tone. The name and the telephone
number appear. To change them later, see page 50.
Robert Brown
888-883-2445
Using the telephone base:
1. Press MENU/SELECT in idle mode to enter the main menu.
2. Press q/CID or p/DIR to scroll to >Directory, then
>
Directory
press MENU/SELECT.
Call log
3. Press q/CID or p/DIR to highlight Add contact.
4. Press MENU/SELECT.
Review
>Add contact
5. Enter the telephone number when prompted.
• Use the dial pad to enter up to 30 digits.
– Press q/CID or p/DIR to move the cursor to
ENTER NUMBER
the left or right.
888-883-2445_
– Press X/DELETE to erase a digit.
– Press and hold X/DELETE to erase all digits.
– Press and hold REDIAL/PAUSE to enter a three-second dialing pause
(a p appears).
– Copy a number from the redial list by pressing REDIAL/PAUSE then
q/CID or p/DIR, or pressing REDIAL/PAUSE repeatedly to locate
the number to copy. Press MENU/SELECT to copy the number.
45
Directory
Create directory entries
6. Press MENU/SELECT to save the number in the display.
The display shows Already saved if the number is already in the directory.
You cannot save the same number twice.
7. Enter the name when prompted.
• Use the dial pad to enter a name (up to 15 characters). Each time you
press a key, the character on that key appears. Additional key presses
produce other characters on that key. See the chart below.
– Press q/CID or p/DIR to move the cursor to the left or right.
– Press X/DELETE to erase a letter.
– Press and hold X/DELETE to erase all letters.
Characters by number of key presses
Dial key
1
2
3
4
5
6
7
8
9
10
11
1
.
-
‘
(
)
*
#
&
/
,
1
2
3
4
5
6
7
8
9
0
*
A
B
E
C
F
I
a
d
g
j
b
e
h
k
c
f
2
3
4
5
6
r
D
G
H
K
N
Q
U
X
i
J
M
L
l
O
R
V
Y
m
S
t
n
p
u
w
o
q
v
x
P
s
z
7
9
T
8
y
W
Z
space
0
#
8. Press MENU/SELECT to store your new directory
Robert Brown
888-883-2445
entry. There is a confirmation tone. The name and the
telephone number appear. To change them later, see
page 51.
46
Directory
Create directory entries
To add a predialed telephone number to the directory
You can save a predialed telephone number to the directory.
Using a cordless handset:
1. Enter the telephone number in idle mode.
• Use the dial pad keys to enter up to 30 digits.
2. Press MENU/SELECT to edit the number.
– Press qCID or pDIR to move the cursor to the left or right.
– Press MUTE/DELETE to erase a digit.
– Press and hold MUTE/DELETE to erase all digits.
– Press and hold REDIAL/PAUSE to enter a three-second dialing pause
(a p appears).
– Copy a number from the redial list by pressing REDIAL/PAUSE then
qCID or pDIR, or pressing REDIAL/PAUSE repeatedly to locate the
number to copy. Press MENU/SELECT to copy the number.
3. Press MENU/SELECT again to edit the name (see To edit an entry on
pages 50-51).
4. Press MENU/SELECT to save the number to the directory. There is a
confirmation tone.
Using the telephone base:
1. Enter the telephone number in idle mode.
• Use the dial pad keys to enter up to 30 digits.
2. Press MENU/SELECT to edit the number.
– Press q/CID or p/DIR to move the cursor to the left or right.
– Press X/DELETE to erase a digit.
– Press and hold X/DELETE to erase all digits.
– Press and hold REDIAL/PAUSE to enter a three-second dialing pause
(a p appears).
– Copy a number from the redial list by pressing REDIAL/PAUSE then
q/CID or p/DIR, or pressing REDIAL/PAUSE repeatedly to locate
the number to copy. Press MENU/SELECT to copy the number.
3. Press MENU/SELECT again to edit the name (see To edit an entry on
pages 50-51).
4. Press MENU/SELECT to save the number to the directory. There is a
confirmation tone.
47
Directory
Review directory
To review directory entries
Using a cordless handset or telephone base:
1. Press DIRpon a cordless handset or press p/DIR on the telephone
base when in idle mode to show the first entry in the directory. Directory
empty appears if there are no directory entries.
-OR-
Press MENU/SELECT when in idle mode, then press qCID or pDIR on a
cordless handset, or press q/CID or p/DIR on the telephone base to
scroll to >Directory. Press MENU/SELECT twice.
2. Press qCID or pDIR on a cordless handset, or press q/CID or p/DIR
on the telephone base to browse through the directory. Entries appear
alphabetically by the first letter in the name.
NOTE: If the telephone number in the directory exceeds 15 digits, <* appears in front of
the telephone number. Press TONE to move towards the end of the telephone number
or press (pound key) to move towards the beginning of the telephone number.
#
48
Directory
Search directory
To search by name
Follow the steps below to search for directory entries on a cordless handset
or the telephone base.
1. Press DIRpon a cordless handset or press p/DIR on the telephone base
when in idle mode to show the first listing in the directory. Directory empty
appears if there are no directory entries.
2. When an entry appears, press the dial pad keys (2-9) to start a name search.
The directory shows the first name beginning with the first letter associated
with the dial pad key if there is an entry in the directory beginning with that
letter. Press qCID or pDIR on a cordless handset, or press q/CID or
p/DIR on the telephone base to scroll through the directory.
3. To see other names starting with the letters on the same dial pad key,
keep pressing the key. The names appear in alphabetical order.
For example, if you have the names Jennifer, Jessie, �evin and Linda in
your directory:
• If you press 5 (J�L) once, you see Jennifer. If you press qCID on a cordless
handset or press q/CID on the telephone base and you see Jessie.
• If you press 5 (J�L) twice, you see �evin.
• If you press 5 (J�L) three times, you see Linda.
• If you press 5 (J�L) four times, you see 5 and then the first directory
entry under 6 (MNO).
• If you press 5 (J�L) five times, you see Jennifer again.
NOTES:
1. If there is no name matching the first letter of the key you press, the directory shows a name
matching the following letters of the key.
2. If you press a key (2-9) and no name starts with the letters on that key, the directory shows the
entry matching the next letter in the directory.
49
Directory
To dial, delete or edit entries
To dial, delete or edit a directory entry (name and number), the entry must
be displayed on the cordless handset or the telephone base screen. Use the
directory review or search to show an entry.
Display dial
To dial a displayed number from the directory:
• Press PHONE/FLASH or /SPEA�ER on a cordless handset.
-OR-
• Press SPEA�ER
on the telephone base, or lift the corded handset.
To delete an entry
To delete a displayed directory entry on a cordless handset,
press MUTE/DELETE then press MENU/SELECT. To delete a
displayed directory entry at the telephone base, press
X/DELETE then press MENU/SELECT. You cannot retrieve a
deleted entry.
Robert Brown
Delete contact?
Robert Brown
Delete contact?
To edit an entry
When a directory entry is displayed:
Using a cordless handset:
Linda Miller
1. To edit an entry, press MENU/SELECT, then qCID or pDIR
888-490-2005
to highlight Number, then press MENU/SELECT again.
• Press the dial pad keys to add digits.
• Press qCID or pDIR to move the cursor to the left
or right.
EDIT CONTACT
>Number
• Press MUTE/DELETE to erase a digit.
• Press and hold MUTE/DELETE to erase all digits.
• Press and hold REDIAL/PAUSE to add a three-second
pause, if desired.
EDIT NUMBER
888-883-2445
2. Press MENU/SELECT to save the setting. There is a
confirmation tone. The updated directory entry appears.
3. To edit the name, press qCID or pDIR to highlight Name
and press MENU/SELECT.
EDIT CONTACT
>Name
• Press the dial pad keys to add characters (page 45).
• Press qCID or pDIR to move the cursor to the left
or right.
50
Directory
To dial, delete or edit entries
• Press MUTE/DELETE to erase a letter.
EDIT NAME
• Press and hold MUTE/DELETE to erase all letters.
4. Press MENU/SELECT to confirm. There is a confirmation tone.
Robert Brown_
Using the telephone base:
1. To edit an entry, press MENU/SELECT, then q/CID or p/DIR
Robert Brown
888-883-2445
to highlight Number, then press MENU/SELECT again.
• Press the dial pad keys to add digits.
• Press q/CID or p/DIR to move the cursor to the
left or right.
• Press X/DELETE to erase a digit.
• Press and hold X/DELETE to erase all digits.
Robert Brown
888-883-2445
• Press and hold REDIAL/PAUSE to add a
three-second pause, if desired.
2. Press MENU/SELECT to save the setting. There is a
confirmation tone. The updated directory
entry appears.
EDIT NUMBER
888-883-2445_
3. To edit the name, press q/CID or p/DIR to highlight
Name and press MENU/SELECT.
• Press the dial pad keys to add characters
(page 46).
• Press q/CID or p/DIR to move the cursor to
EDIT NAME
Robert Brown_
the left or right.
• Press X/DELETE to erase a letter.
• Press and hold X/DELETE to erase all letters.
4. Press MENU/SELECT to confirm. There is a confirmation tone.
51
Caller ID
About caller ID
This product supports caller ID services offered by most telephone service
providers. Caller ID allows you to see the name, number, date and time of calls.
The available caller ID information will appear after the first or second ring.
Information about caller ID with call waiting
Caller ID with call waiting lets you see the name and
telephone number of the caller before answering the
call, even while on another call.
Robert Brown
888-883-2445
3:54PM 11/30NEW
It might be necessary to change your telephone service
to use this feature. Contact your telephone service
provider if:
• You have both caller ID and call waiting, but as
separate services (you might need to combine
CHRISTINE SMITH
these services).
888-722-7702
• You have only caller ID service, or only call
NEW
waiting service.
10:01AM
10/15
• You don’t subscribe to caller ID or call
waiting services.
There are fees for caller ID services. In addition, services
may not be available in all areas.
This product can provide information only if both you
and the caller are in areas offering caller ID service
and if both telephone service providers use compatible
equipment. The time and date, along with the call
information, are from the telephone service provider.
Caller ID information might not be available for every
incoming call. Callers may intentionally block their
names and/or telephone numbers. To view call log entries with numbers
between 16 and 24 digits, you must save the entry to the directory (see
page 56)
NOTE: You can use this product with regular caller ID service, or you can use this
product’s other features without subscribing to caller ID or combined caller ID with call
waiting service.
52
Caller ID
Caller ID history
How the caller ID history (call log) works
The telephone stores caller ID information about the last 50 incoming calls
in the telephone base. Entries are stored in reverse chronological order. The
phone deletes the oldest entry when the log is full to make room for new
calls. This information is common to all handsets and the base, so changes
made using any handset or the telephone base are reflected in all. If you
answer a call before the information appears on the screen, it does not show
in the caller ID history.
NOTE: Each entry may have up to 24 digits for the phone number and 15 characters for
the name.
Missed (new) calls indicator
When a cordless handset or the telephone base is in idle
mode and has new or missed calls, the screen shows
XX Missed call(s).
HANDSET 1
6 MISSED CALLS
All new or missed entries are counted as missed calls.
10:01AM 10/15
Each time you review a call log entry on a cordless
handset with the icon NEW, or review a call log entry on
Robert Brown
NEW
the telephone base with the icon
missed calls decreases by one.
, the number of
888-883-2445
NEW
If you do not want to review the missed calls one by one,
but you still want to keep them in the caller ID history,
when the cordless handset or the telephone base is idle,
09:01AM
BASE
10/15
1 Missed call
you can press and hold
OFF/CLEAR for four seconds
MSG #
on a cordless handset, or press and hold CANCEL for
four seconds on the telephone base. All the entries in
the caller ID history become old (have been reviewed),
and the missed calls message goes away.
10:01AM
11/20
01
Robert Brown
888-883-2445
3:54PM 11/30NEW
53
Caller ID
Caller ID operation
Memory match
If the incoming telephone number matches the last seven
digits of a telephone number in your directory, the name
that appears on the screen matches the corresponding
name in your directory.
Chris
888-722-7702
NEW
10:01AM
10/15
For example, if Christine Smith calls, her name appears
as Chris if this is how you entered it into your directory.
Chris
888-772-7702
NOTE: The number shown in the call log will be in the format
sent by the telephone service provider. The telephone service
3:54PM 11/30NEW
provider usually delivers 10-digit phone numbers (area code plus telephone number). If
the telephone number of the caller does not match a number in your directory, the name
will appear as it is delivered by the telephone service provider.
To review the caller ID history
Review the caller ID history to find out who called, to return the call, or
to copy the caller’s name and number into your directory. Call log empty
appears if there are no records in the call log.
Using a cordless handset:
HANDSET 1
6 MISSED CALLS
1. When a handset is in idle mode, press qCID to review
the caller ID history in reverse chronological order
starting with the most recent call.
10:01AM
10/15
Directory
>Call log
-OR-
Review the caller ID history by pressing MENU/SELECT,
then press qCID or pDIR to scroll to >Call log. Press
MENU/SELECT twice to select >Review.
2. Press qCID or DIRpto scroll through the list.
Charlie Johnson
800-222-3111
3. Press
OFF/CLEAR to exit the caller ID history.
You hear a double beep when the list reaches the beginning
or end of the call log.
NEW
8:01AM
BASE
10/15
Using the telephone base:
1 Missed call
1. When the telephone base is in idle mode, press q/CID
MSG #
to review the caller ID history starting with the most
recent call.
10:01AM
11/20
01
Directory
>Call log
-OR-
Review the caller ID history by pressing MENU/SELECT,
then press q/CID or p/DIR to scroll to >Call log,
then press MENU/SELECT twice to select >Review.
Robert Brown
888-883-2445
2. Press q/CID or p/DIR to scroll through the list.
3. Press CANCEL to exit the caller ID history.
You hear a double beep when the list reaches the
3:54PM 11/30NEW
beginning or end of the call log.
54
Caller ID
Caller ID operation
NOTE: Only one handset or the base can review the caller ID history at a time. If another
handset tries to enter the directory or caller ID history, it shows Not available at this time.
Caller’s name
Caller’s name
Caller’s number
CHRISTINE SMITH
888-722-7702
Caller’s number
Robert Brown
888-883-2445
Appears when
there are new or
missed calls.
Appears when
there are new or
missed calls.
NEW
10:01AM
10/15
3:54PM 11/30NEW
Date of call
Time of call
Date of call
Time of call
Telephone base screen display
Cordless handset screen display
View dialing options
Although the incoming call log entries have 10 digits (the area code plus the
seven-digit number), in some areas, you might need to dial only the seven
digits, 1 plus the seven digits, or 1 plus the area code plus the seven digits.
You can change and store the number of digits that you dial in the call log.
While reviewing the call log, press (pound key) repeatedly to show different
#
dialing options for local and long distance numbers before dialing or saving
the telephone number in the directory.
883-2445
1-883-2445
888-883-2445
1-888-883-2445
Press 1 repeatedly if you need to add or remove 1
in front of the telephone number before dialing or
saving it in the directory.
Press #
When the number is in the correct format for
dialing, press PHONE/FLASH or /SPEA�ER on
883-2445
1-883-2445
Press 1
a cordless handset or press SPEA�ER
or lift the
corded handset on the telephone base to call
the number.
888-883-2445
1-888-883-2445
To save the number to the directory, see Save a call log entry to the directory
on the next page.
55
Caller ID
Caller ID operation
Dial a call log entry
To dial a call log entry when in the call log:
Using a cordless handset:
1. Press qCID or DIRpto browse.
2. Press PHONE/FLASH or /SPEA�ER to dial the entry.
Using the telephone base:
1. Press q/CID or p/DIR to browse.
2. Press SPEA�ER
or lift the corded handset to dial the entry.
Delete entries
Using a cordless handset or the telephone base:
• Press MUTE/DELETE on the cordless handset or X/DELETE on the
telephone base to delete the displayed entry from the caller ID history.
• Follow the steps below to delete all call log entries.
1. Press MENU/SELECT when in idle mode.
Review
2. Press qCID or pDIR on a cordless handset, or
>Del all calls
press q/CID or p/DIR on the telephone base to
scroll to >Call log, then press MENU/SELECT.
3. Press qCID or pDIR on a cordless handset, or
press q/CID or p/DIR on the telephone base
to scroll to >Del all calls, then press MENU/SELECT.
Review
>Del all calls
4. When the screen shows Delete all calls? press
MENU/SELECT to clear the caller ID history of
all entries. There is a confirmation tone. Press
OFF/CLEAR on the
cordless handset or CANCEL on the telephone base to exit without
deleting any entries.
Save a call log entry to the directory
Using a cordless handset or the telephone base:
1. When in the call log, Press qCID or pDIR on a cordless handset, or press
q/CID or p/DIR on the telephone base to browse.
2. Press MENU/SELECT to choose an entry. The screen displays EDIT NUMBER.
3. Use the dial pad keys to edit the number.
• Press qCID or pDIR on a cordless handset, or press q/CID or p/DIR
on the telephone base to move the cursor to the left or right.
• Press MUTE/DELETE on the cordless handset or X/DELETE on the
telephone base to backspace and erase a digit.
56
Caller ID
Caller ID operation
• Press and hold MUTE/DELETE on the cordless handset or X/DELETE
on the telephone base to erase the entire entry.
• Press and hold REDIAL/PAUSE to insert a three-second dialing pause
(a p appears).
4. Press MENU/SELECT to move to the name. The screen displays EDIT NAME.
• Use the dial pad keys (see page 45) to add characters.
• Press qCID or pDIR on a cordless handset, or press q/CID or p/DIR
on the telephone base to move the cursor to the left and right.
• Press MUTE/DELETE on the cordless handset or X/DELETE on the
telephone base to erase a letter.
• Press and hold MUTE/DELETE on the cordless handset or X/DELETE
on the telephone base to erase all letters.
5. Press MENU/SELECT when done and the screen shows Saved.
• If the entry is already saved in the directory, Already saved displays.
NOTE: You might need to change how a caller ID number is dialed if the entry does not
appear in the correct format. Caller ID numbers might appear with an area code that
might not be necessary for local calls, or without a 1 that might be necessary for long
distance calls (see View dialing options on page 55).
57
Caller ID
Reasons for missing caller ID information
There are occasions when other information or no information shows for
various reasons:
On-screen
message
Reason
The caller prefers not to show the phone number.
PRIVATE
NUMBER
The caller prefers not to show the name.
PRIVATE
NAME
The caller prefers not to show the phone number and name.
Your telephone service provider cannot determine the caller’s number.
Your telephone service provider cannot determine the caller’s name.
PRIVATE
CALLER
UNKNOWN
NUMBER
UNKNOWN
NAME
Your telephone service provider cannot determine the caller’s name and
telephone number. Calls from other countries may also generate this
message.
UNKNOWN
CALLER
58
Answering system
About the answering system
Answering system and voicemail
Your telephone has separate indicators for two different
types of voice messages: those left on its built-in digital
answering system and those left with your telephone
service provider’s voicemail (fees may apply). Your
telephone’s built-in digital answering system messages
and voicemail messages are separate. Each alerts you
to new messages differently.
HANDSET 1
1 New message
ANS ON
10:21AM
BASE
10/15
New voicemail
MSG #
If
and New voicemail display on the handset and
10:21AM
10/15
01
the telephone base, your telephone service provider is
indicating that it has new voicemail for you. To listen to your voicemail, you
typically dial an access number provided by your telephone service provider,
followed by a security code or PIN.
Some telephone service providers bundle or combine multiple services
like voicemail and call waiting, so you may not be aware that you have
voicemail. To check what services you have and how to access them,
contact your telephone service provider.
To use your voicemail service rather than your answering system, turn off
your answering system. To use your answering system rather than your
voicemail service, contact your telephone service provider to deactivate
your voicemail service. You can also use your telephone answering system
and voicemail together by setting your built-in answering system to answer
before voicemail answers as described below. To learn how to program your
voicemail settings, contact your telephone service provider. Then, if you are
on a call, or if the answering system is busy recording a message and you
receive another call, the second caller can leave a voicemail message.
Set your answering system to answer calls at least two rings earlier than
your voicemail is set to answer. For example, if your voicemail answers
after six rings, set your answering system to answer after four rings.
Some voicemail providers may program the delay before answering calls
in seconds instead of rings. In this case, allow six seconds per ring when
determining the appropriate setting.
Answering system new message indication
The handset screen shows
the /PLAY/STOP indicator on the telephone base
, XX New message(s) and
HANDSET 1
1 New message
flashes when there are new answering system messages.
To listen to the messages, press MENU/SELECT twice on
10:21AM
BASE
10/15
the handset or press
base (page 62).
/PLAY/STOP on the telephone
1 New message
MSG #
10:21AM
10/15
01
NOTE: After reviewing new message(s), the number of old
message(s) appears on the message window.
59
Answering system
About the answering system
Turn the answering system on or off at the telephone base
Unless you change it, the answering system is on and
ready to record messages. You can turn the answering
system off, but if you do so, the answering system does
not answer calls and record incoming messages.
Press /ANSWER ON to turn the answering system on
or off. If the answering system is turned on, Calls will
be answered displays and the system announces “Calls
will be answered.” If the answering system is turned off,
Calls will not be answered displays and the system
Calls will
be answered
Calls will not
be answered
announces “Calls will not be answered.”
Message capacity
The answering system can record up to 99 messages, depending on the
length of each message. Individual messages can be up to four minutes,
and the maximum recording time is approximately 14 minutes. The actual
recording time depends on individual message characteristics. Messages
remain available for replay until you delete them.
If the answering system has three minutes of recording time left, it announces,
“Less than three minutes to record,” before message playback. If the
answering system has no time left, it announces, “Memory is full,” before
message playback.
If you attempt to turn on the answering system but the memory is low,
Less than 3 min to record displays on the cordless handset and telephone
base screens.
If you attempt to turn on the answering system but the memory is full,
Memory full displays on the cordless handset and telephone base screens.
The base also announces, “Memory is full,” then “Calls will not be answered.”
The message counter displays the number of messages.
Voice prompts
The system provides voice prompts for message playback, recording outgoing
announcements and during remote access.
60
Answering system
About the answering system
Call screening at the telephone base
If the answering system and call screening are on, the announcement and
the incoming message are audible at the telephone base when a call arrives.
You can turn call screening on or off using a cordless handset (see page 21)
or using the telephone base. When call screening is off, you can temporarily
turn on call screening by pressing
/PLAY/STOP on the telephone base.
Call screening will be off for the next incoming call.
If call screening is on and you want to silence the telephone base while it
is recording messages, press
/PLAY/STOP on the telephone base. Call
screening will be on for the next call.
Call intercept
While screening a call, you can stop recording and speak to the caller by
pressing PHONE/FLASH or /SPEA�ER on a cordless handset, or pressing
SPEA�ER
or lifting the corded handset on the telephone base.
Base ringer
Press pq/VOLUME on the telephone base to adjust the
ringer volume when the telephone is not in use.
RINGER VOLUME
Ringer off
You hear a sample of the ringer while adjusting the
volume. The telephone base screen shows Ringer off
and
when the ringer is off.
Temporarily turn off the message alert tone
If the new message alert tone is turned on (see page 23), the telephone base
beeps every 10 seconds when there are new or missed messages. Pressing
any telephone base key temporarily silences the message alert tone.
If you press X/DELETE when in idle mode to temporarily turn off the
message alert tone, there is a voice prompt directing you to press X/DELETE
again to delete all old messages. The message alert tone is temporarily
turned off. Only press X/DELETE a second time if you wish to erase all old
messages in the answering system.
The message alert tone resumes when you receive another message.
61
Answering system
Message playback
If you have new messages,
/PLAY/STOP on the telephone base flashes
and only the new messages are played (oldest first). If there are no new
messages, the system plays back all the messages (oldest first).
When playback begins, the total number of messages is announced. Before
each message, you hear the day and time of the recording. If the date and
time are not set, you hear, “Time and date not set,” before playback. After
the last message, you hear, “End of messages.” If the recording time is less
than three minutes, you hear, “Less than three minutes to record,” (see
Message capacity on page 60).
To listen to messages at the telephone base:
PLAYING MESSAGE
When the telephone base is in idle mode, press
Msg#[1/2]
/PLAY/STOP.
10:21AM
10/15
-OR-
Press MENU/SELECT twice. If there are only new or old
messages, the messages will play automatically. If there are
new and old messages, press q/CID or p/DIR to highlight
Play new msgs or Play old msgs and press MENU/SELECT.
>
Play new msgs
Play old msgs
To listen to messages on a cordless handset:
3 New messages
1. When the handset is in idle mode, press MENU/SELECT to
enter the main menu.
ANS ON
2. Press MENU/SELECT again to select >Play messages.
3. If there are only new or old messages, they will play
automatically. If there are new and old messages, press qCID
or pDIR to select >Play new msgs or >Play old msgs, then
press MENU/SELECT. If there are only new messages, they will
play automatically.
3-Delete 5-Stop
4-Repeat 6-Skip
ANS ON
MSG#
1/3
6:30AM
The system announces the number of messages, then begins playback.
The message sequence is shown on the cordless handset screen or the
telephone base screen. If there are no recorded messages, the cordless
handset or the telephone base screen shows No message and you hear,
“You have no messages.”
Options during playback
When a message is playing, you can adjust the playback volume, skip, repeat
or delete the message.
When messages are playing on the telephone base:
• Press pq/VOLUME to adjust the message playback volume.
• Press /S�IP to skip to the next message.
• Press /REPEAT to repeat the message. Press twice to hear the
previous message.
62
Answering system
Message playback
• Press X/DELETE to delete the message.
• Press
/PLAY/STOP to stop the playback.
When messages are playing on the cordless handset:
• Press qCID/-VOLUME or pDIR/VOLUME+ to adjust the message
playback volume.
• Press EQ
to adjust the message playback audio quality.
• Press 6 to skip to the next message.
• Press 4 to repeat the message. Press twice to hear the previous message.
• Press 3 to delete the message.
• Press 5 to stop the playback.
• Press /SPEA�ER to switch between speakerphone mode and
handset mode.
NOTE: The equalizer stays on the same settings until you change it by pressing EQ
.
To delete all old messages
You can only delete old (reviewed) messages. You cannot delete new
messages until you review them. You cannot retrieve deleted messages.
To delete all old messages on the telephone base:
1. When the telephone is idle, press X/DELETE. The system announces, “To
delete all old messages, press DELETE again.” The screen displays Delete
all old messages?
Announcement
2. Press X/DELETE again. The system announces, “All old
>Delete all old
messages deleted.”
To delete all old messages on a cordless handset:
1. Press MENU/SELECT when in idle mode to enter the
Delete all
main menu.
old messages?
2. Press qCID or pDIR to scroll to >Answering sys. Press
MENU/SELECT.
3. Press qCID or pDIR to highlight Delete all old, then
press MENU/SELECT. The screen shows Delete all
old messages?
Deleting...
4. Press MENU/SELECT again to confirm. The screen
displays Deleting... then All old msgs deleted! There is
a confirmation tone.
All old msgs
deleted!
63
Answering system
Recording and playing memos
Memos are messages you record at a cordless handset or the telephone
base. You can record, playback, and delete them like incoming messages. You
can record a memo as a reminder to yourself, or leave a message for others
who use the answering system.
To record a memo
Using a cordless handset:
1. When the handset is in idle mode, press MENU/SELECT to
Play messages
enter the main menu.
>
Answering sys
2. Press qCID or pDIR to scroll to >Answering sys. Press
MENU/SELECT.
3. Press qCID or pDIR to highlight Record memo, then press
MENU/SELECT. The system announces, “Record after the
tone. Press 5 when you are done.” You can record a memo
for up to four minutes.
Delete all old
>Record memo
4. Speak facing the handset to record a memo.
Record memo...
5-Stop
5. Press 5 to stop recording. The system announces,
“Recorded.” The system does not save memos shorter than
two seconds.
Using the telephone base:
1. When the telephone is in idle mode, press MENU/SELECT to enter the
main menu.
2. Press q/CID or p/DIR to scroll to >Answering sys.
Play messages
>Answering sys
Press MENU/SELECT.
3. Press q/CID or p/DIR to highlight Record memo,
press MENU/SELECT. The system announces, “Record
after the tone. Press 5 when you are done.” You can
record a memo for up to four minutes.
Delete all old
>Record memo
4. Speak facing the telephone base speakerphone to
record a memo.
Record memo...
5-Stop
5. Press 5 to stop recording. The system announces,
“Recorded.” The system does not save memos shorter
than two seconds.
To play back a memo
Play memos the same way as messages. See Message playback on page 62.
64
Answering system
Base message counter displays
The base message counter shows the total number of answering system
messages. See the table below for other message counter displays.
BASE
Message
counter
MSG #
10:21AM
10/15
1
Message counter displays
No messages.
0
Total number of new and old messages and memos, or message
number currently playing during message playback.
1-99
If XX New message(s) displays on the screen at the same time, there
are new messages or memos.
If Rec mem full displays on the screen at the same time, the memory is
full. You must delete some messages before recording new messages.
The answering system is being accessed or programmed by a cordless
handset, or someone is accessing it remotely.
--
65
Answering system
Remote access
You can reach your answering system remotely by dialing your home
telephone number from any touch-tone telephone.
To remotely reach your answering system:
1. Dial your telephone number from any touch-tone telephone.
2. When the system answers, enter the two digit remote access code (19 is
the default code. See page 22 to change it).
• The system automatically announces the number of messages (new
and/or old) if there are any, and then begins to play them.
3. You can also enter the following remote commands.
Remote commands
Press to listen to all messages.
Press to listen to new messages only.
Press to delete the current message (during playback).
Press twice to delete all old messages while in remote standby mode.
Press to repeat the current message (during playback).
Press twice to listen to the previous message.
Press to stop any operation (including recording).
Press to listen to a list of remote commands.
Press to skip to the next message (during playback).
Press to record a new announcement.
Press to end remote access (the call will be terminated).
Press to turn the answering system on or off.
4. Hang up or press 8 to end the call and save all messages.
Cut out and carry the remote access wallet card at the back of this user’s
manual for quick reference.
66
Answering system
Remote access
NOTES:
1. If you do not enter a valid remote access code, the system answers the call as a normal
incoming call.
2. If you pause for more than four seconds during remote access, you hear a help menu listing
all features and commands. If you pause for another 20 seconds, the call disconnects.
3. If the memory is full, the answering system answers after 10 rings and announces, “Memory
is full. Enter the remote access code.” Enter your remote access code to access the messages
and announcements.
67
Appendix
Expansion handset
Your new AT&T CL84100/CL84200/CL84250/CL84300/CL84350 telephone
system can accommodate up to 12 handsets. You can add new handsets
(AT&T CL80100, available separately) to your telephone system, but must
register each device with the telephone base before use (see page 69).
The handset with the CL84100 is named HANDSET. You can register up to 11
additional handsets to the telephone base, and they are assigned numbers in
sequential order (HANDSET 2, HANDSET 3, HANDSET 4 and so on).
The handsets that come with the CL84200 or CL84250 are HANDSET 1 and
HANDSET 2. You can register up to 10 additional handsets to the telephone
base, and they are assigned numbers in sequential order (HANDSET 3,
HANDSET 4, HANDSET 5 and so on).
The handsets that come with the CL84300 or CL84350 are HANDSET 1,
HANDSET 2 and HANDSET 3. You can register up to nine additional handsets
to the telephone base, and they are assigned numbers in sequential order
(HANDSET 4, HANDSET 5, HANDSET 6 and so on).
68
Appendix
Adding and registering handsets
When first purchased, all expansion handsets alternately show 1.Press HS
LOC on base 4sec and
2.Then press # on handset on the screen. The new handset should be
charged without interruption for
at least 30 minutes before registering it to the telephone base.
To register a handset to your telephone base
1. Make sure the handset is out of the charger and
1.Press HS LOC
alternately shows 1.Press HS LOC on base 4sec
and 2.Then press # on handset before you begin
on base 4sec
registration.
2. Press and hold LOCATOR on the telephone base
for about four seconds until the base screen shows
Registering handset..., then release the button.
2.Then press #
on handset
3. Press # (pound key) on the handset. The screen
shows Registering... Please wait. It takes up to
60 seconds to complete registration. Then
HANDSET X Registered appears on the screen, with
X being the handset number (1-12), and the handset
beeps. The handset is now registered with the
telephone base.
Registering
If registration is not successful, the handset screen
displays Registration failed. Please start again from
step one above.
handset...
Registering...
Please wait
NOTES:
1. You cannot register a handset if any other system handset is in use.
2. You cannot register more than 12 handsets to the telephone base.
Registration slots are full shows on the base screen while you
are doing step two above.
HANDSET X
Registered
HANDSET X
Registered
69
Appendix
Deregistering a handset
You can deregister handsets. You may need to deregister your handsets if:
• You have 12 registered handsets and need to replace a handset.
-OR-
• You wish to change the designated handset number of your registered
handsets.
You must first deregister ALL the handsets, and then register each handset
you wish to use again, one at a time.
Please read carefully through all the instructions on this page before
beginning the deregistration process.
To deregister all handsets
1. Press and hold LOCATOR on the telephone base
for about 10 seconds until the base screen shows
Registering handset... followed by
Deregister all handsets?, then release the
LOCATOR button. The base screen shows the
deregistration screen.
Deregister
all handsets?
2. Immediately press MENU/SELECT.
3. It takes up to 60 seconds to complete the
deregistration process. Wait for the cordless handset screen to alternately
display 1.Press HS LOC on base 4sec and
2.Then press # on handset before registering the handset(s) again.
4. To register the handset(s) to the telephone base again, follow the
registration instructions on the previous page.
After you deregister the handset(s), the telephone base is in idle mode but
the system date and time information needs to be reset. For instructions,
see Set date/time on page 27.
NOTES:
1. If the deregistration process is not successful, you might need to reset the system and try
again. To reset, unplug the power from the telephone base and plug it back in.
2. You cannot deregister the handset(s) if any other system handset is in use.
3. Even if the battery is depleted, you can still deregister the handset by following the steps
above. After the handset is charged for at least 10 minutes, the screen shows
1.Press HS LOC on base 4sec and 2.Then press # on handset.
70
Appendix
Alert tones and lights
Handset screen icons
Battery status - battery is charging (animated display).
Battery status - low battery (flashing); place handset in
charger to recharge.
ANS ON
NEW
MSG #
10:21AM
MUTE
1/2
Speakerphone - the speakerphone is in use.
Ringer off - the handset ringer is off.
New voicemail - you have new voicemail from your
telephone service provider.
ANS ON
Answering system is on.
Message - new message in the built-in answering system.
New or missed calls.
Microphone is off.
NEW
MUTE
MSG #
Message counter - number of message playing/total
number of messages.
1/2
Handset alert tones
One short beep
One long beep
Two short beeps
Tone of each key press if key tone is turned on.
Indication to begin recording a message, memo or announcement.
You are pressing the qCID/-VOLUME or pDIR/VOLUME+ keys when
the volume is already at its highest or lowest setting.
-OR-
Call waiting tone.
-OR-
Error tone.
Three beeps
Out of range while the handset is on a call.
Confirmation tone
(Three rising tones)
The system has completed the command successfully.
Four beeps
The other party has ended your intercom call.
Low battery warning.
Four short beeps
Telephone base icons
Ringer off - the handset ringer is off.
New voicemail - you have new voicemail from
MSG #
NEW
10:21AM
01
10/15
your telephone service provider.
New or missed calls.
NEW
MSG
Message counter - number of messages
00
71
Appendix
Alert tones and lights
Telephone base tones
Beeps every 10 seconds
Fast ringer tone
Message alert.
You are setting the ringer volume by pressing the pq/VOLUME
keys on the telephone base.
Lights
Lighted display
IN USE
On when the telephone is in use, or when the answering
system is answering an incoming call.
On when a handset is being registered.
Flashes when there is an incoming call or when a handset
is being deregistered.
Flashes when another telephone is in use on the
same line.
/ANSWER ON
On when the answering system is on and ready to
receive calls.
/PLAY/STOP
Flashes when there are new messages or memos in the
answering system.
SPEA�ER
On when the speakerphone is on.
MUTE
On when the mute function is on.
CHARGE
On when the handset is charging
in the handset charger.
Lighted display
Lighted key pad
/SPEA�ER
On when the
speakerphone is on.
72
Appendix
Handset and telephone base display screen messages
Screen display messages
The telephone number you have entered is already in the
directory.
Already saved
The telephone base is on a call while in line power mode.
BASE
Check AC power
There are no entries in caller ID history.
Call log empty
You have transferred an outside call to another cordless handset.
Call
transferred
The handset is calling the base (for intercom calls).
Calling
The handset is transferring an outside call to the base.
base
The telephone base is calling the handset (for intercom calls).
Calling
The telephone base is transferring an outside call to
the handset.
HANDSET
(For systems with one
handset)
The handset is calling another handset (for intercom calls).
Calling
The handset is transferring an outside call to another handset.
HANDSET X
(For systems with two or
more handsets)
The answering system is answering a call.
Call
answered
The answering system is turned on and can answer calls.
Calls will be
answered
The answering system is turned off and cannot answer calls.
Calls will not
be answered
A directory entry is deleted.
Contact deleted
There are no directory entries.
Directory empty
The directory is full. You cannot save any new entries unless
you delete some current entries.
Directory full
You have just ended a call.
Ended
The handset is calling the telephone base.
HANDSET
is calling
(For systems with one
handset)
Another system handset is calling.
HANDSET X
is calling
(For systems with two or
more handsets)
There is a call coming in.
Incoming call
73
Appendix
Handset and telephone base display screen messages
Screen display messages
There are no registered handsets for the telephone base to
intercom.
Int requires
two handsets
The handset is on an intercom call.
Intercom
The intercom call has just ended.
Intercom ended
You have started the intercom process, and need to enter the
number of the handset you wish to call.
INTERCOM TO:
(For systems with two or
more handsets)
An extension phone, or one of the handsets is in use.
Line in use
You should charge the battery.
Low battery
Mute is off so the other party can hear your voice.
Microphone ON
The microphone is off. The other party cannot hear you.
Muted
There are new voicemail messages from your telephone
service provider.
New voicemail
The handset in the charger has no battery installed.
No battery
There is no telephone line connection.
No line
The handset is out of range while on a call.
No signal,
call ended
Someone else is using the directory or caller ID history.
Not available
at this time
The other handset is calling.
Other handset
is calling
(For systems with two
handsets)
The telephone base has lost power, or the handset is out
of range.
Out of range OR
No pwr at base
You are on the external call during call transfer.
Outside call
The cordless handset is paged by the telephone base.
**Paging**
The telephone base is paging the handset(s).
Paging
all handsets
The handset is on a call.
Phone
The battery is very low. The handset should be charged.
Place in
charger
Screen display before handset registration.
1.Press HS LOC
on base 4sec
74
Appendix
Handset and telephone base display screen messages
Screen display messages
The system recording time is full.
Rec mem full
The system recording time is low.
Rec mem low
The answering system is recording a message.
Recording
message
The telephone base screen display when a handset is in the
process of registering.
Registering
handset...
The handset screen display when it is registering to the
telephone base.
Registering...
Please wait
The handset registration is not successful.
Registration failed
The system does not allow a 13th handset to be registered to
the telephone base.
Registration slots
are full
The ringer is off temporarily during an incoming call.
Ringer off
The entry in the caller ID history is saved in the directory.
Saved
You can share an outside call with another cordless handset.
Share call
The handset speakerphone is in use.
Speaker
You have started transferring a call, and need to enter the
desired handset number.
Transfer to:
(For systems with two or
more handsets)
Screen display before handset registration.
2.Then press #
on handset
Failed phone call (the telephone line is in use).
Unable to call.
Line in use
Failed intercom or conference call (there are already two
handsets being used).
Unable to call.
Try again
There are new calls in the caller ID history.
XX Missed calls
75
Appendix
Troubleshooting
If you have difficulty with your phone, please try the suggestions below. For
Customer Service, visit our website at www.telephones.att.com or call
1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
My telephone doesn’t work at all.
• Make sure the power cord is securely plugged in.
• Make sure you plug the battery connector securely into the cordless handset.
• Make sure you plug the telephone line cord securely and firmly into the
telephone base and the telephone wall jack.
• Charge the battery in the cordless handset for at least 16 hours. For
optimum daily performance, return the cordless handset to the handset
charger when not in use.
• If the battery is depleted, it might take approximately 30 minutes to
charge the handset before it shows Low battery, see page 7 for details.
• Reset the telephone base. Unplug the electrical power. Wait for
approximately 15 seconds, then plug it back in. Allow up to one minute for
the cordless handset and telephone base to reset.
• You may need to purchase a new battery. Please refer to Battery
installation and charging in this user’s manual on pages 7-8.
I cannot get a dial tone.
• First try all the suggestions above.
• Move the cordless handset closer to the telephone base. You might have
moved out of range.
• If the previous suggestions do not work, disconnect the telephone base
from the telephone jack and connect to a different phone. If there is no
dial tone on that phone either, the problem is in your wiring or telephone
service. Contact your telephone service provider.
• Your line cord might be malfunctioning. Try installing a new line cord.
I cannot dial out.
• First try all the suggestions above.
• Make sure you have a dial tone before dialing. The cordless handset might
take a second or two to find the telephone base and produce a dial tone.
This is normal. Wait an extra second before dialing.
• Eliminate any background noise. Noise from a television, radio or other
appliances might cause the phone to not dial out properly. If you cannot
eliminate the background noise, first try muting the cordless handset
before dialing, or dialing from another room with less background noise.
• If the other phones in your home are having the same problem, contact
your telephone service provider (charges may apply).
76
Appendix
Troubleshooting
My cordless handset isn’t performing normally.
• Make sure you plug the power cord securely into the telephone base.
Plug the power adapter into a different, working electrical outlet without a
wall switch.
• Move the cordless handset closer to the telephone base. You might have
moved out of range.
• Reset the telephone base. Unplug the electrical power. Wait for 15
seconds then plug it back in. Allow up to one minute for the cordless
handset and telephone base to reset.
• Other electronic products such as HAM Radios and other DECT phones can
cause interference with your cordless phone. Try installing your phone as
far away as possible from these types of electronic devices.
Out of range OR No pwr at base appears on my cordless handset.
• Ensure you plug the telephone base in properly and the power is on.
• Place the cordless handset closer to the telephone base for synchronization.
• Move the cordless handset closer to the telephone base. You might have
moved out of range.
• Reset the telephone base. Unplug the electrical power. Wait for 15
seconds then plug it back in. Allow up to one minute for the cordless
handset and telephone base to reset.
• Other electronic products such as HAM Radios and other DECT phones can
cause interference with your cordless phone. Try installing your phone as
far away as possible from these types of electronic devices.
The batteries do not hold a charge.
• If the cordless handset is in the handset charger and the charge light is
not on, refer to The charge light is off or blinking (page 79).
• Charge the battery in the cordless handset for at least 16 hours. For
optimum daily performance, return the cordless handset to the charger
when not in use.
• If the battery is depleted, it might take approximately 30 minutes to charge the
handset before it shows Low battery, refer to the table on page 7 for details.
• You might need to purchase a new battery. Please refer to Battery
installation and charging in this user’s manual on pages 7-8.
77
Appendix
Troubleshooting
I get noise, static, or weak signals even when I’m near the telephone base.
• If you subscribe to high-speed Internet service (DSL - digital subscriber
line) through your telephone line, you must install a DSL filter between
the telephone line cord and the telephone wall jack (see page 5).
The filter prevents noise and caller ID problems as a result of DSL
interference. Please contact your DSL service provider for more
information about DSL filters.
• You may be able to improve the performance of your cordless phone
by installing your new telephone base as far as possible from any other
existing cordless telephone system that may already be installed.
• Other electronic products such as HAM Radios and other DECT phones can
cause interference with your cordless phone. Try installing your phone as
far away as possible from these types of electronic devices.
• Do not install this phone near a microwave oven or on the same electrical
outlet. You might experience decreased performance while the microwave
oven is operating.
• If you plug your phone in with a modem or a surge protector, plug the
phone (or modem/surge protector) into a different location. If this does
not solve the problem, relocate your phone or modem farther apart from
one another, or use a different surge protector.
• Relocate your phone to a higher location. The phone might have better
reception in a high area.
• If the other phones in your home are having the same problem, contact
your telephone service provider (charges may apply).
I experience poor sound quality when using the speakerphone.
• For increased sound quality while using the speakerphone, place the
handset on a flat surface with the dial pad facing up.
I hear other calls while using my phone.
• Disconnect the telephone base from the telephone jack, and plug in
a different telephone. If you still hear other calls, call your telephone
service provider.
The telephone does not ring when there is an incoming call.
• Make sure that the ringer is not off. Refer to Ringer volume on page 24 in
this user’s manual.
• Make sure you plug in the telephone line cord securely into the
telephone base and the telephone jack. Make sure you plug in the power
cord securely.
• The cordless handset may be too far from the telephone base.
78
Appendix
Troubleshooting
• Charge the battery in the cordless handset for at least 16 hours. For
optimum daily performance, return the cordless handset to the handset
charger when not in use.
• You may have too many extension phones on your telephone line to
allow all of them to ring simultaneously. Try unplugging some of the
other phones.
• The layout of your home or office might be limiting the operating range.
Try moving the telephone base to another location, preferably to a
higher location.
• If the other phones in your home are having the same problem, contact
your telephone service provider (charges may apply).
• Test a working phone at the phone jack. If another phone has the same
problem, contact your telephone service provider (charges may apply).
• Other electronic products such as HAM Radios and other DECT phones can
cause interference with your cordless phone. Try installing your phone as
far away as possible from these types of electronic devices.
• Remove and install the battery again. Place the cordless handset in the
telephone base. Wait for the cordless handset to reestablish its connection
with the telephone base. Allow up to one minute for this to take place.
• Your line cord might be malfunctioning. Try installing a new line cord.
My calls cut in and out while I’m using my cordless handset.
• Other electronic products such as HAM Radios and other DECT phones can
cause interference with your cordless phone. Try installing your phone as
far away as possible from these types of electronic devices.
• Do not install this phone near a microwave oven or on the same electrical
outlet. You might experience decreased performance while the microwave
oven is operating.
• If you plug your phone in with a modem or surge protector, plug the
phone (or modem/surge protector) into a different location. If this does
not solve the problem, relocate your phone or modem farther apart from
one another, or use a different surge protector.
• Relocate your telephone base to a higher location. The phone might have
better reception when installed in a high area.
• If the other phones in your home are having the same problem, contact
your telephone service provider (charges may apply).
The charge light is off or blinking.
• Make sure you plug the power and line cords in correctly and securely.
• Unplug the electrical power. Wait for 15 seconds, then plug it back in. Allow up
to one minute for the cordless handset and telephone base to reset.
79
Appendix
Troubleshooting
• Clean the cordless handset and telephone base charging contacts each month
with a pencil eraser or cloth.
• A blinking CHARGE light is an indication that the battery is not connected to
the handset or missing completely. Ensure that the battery is installed properly.
My caller ID isn’t working.
• Caller ID is a subscription service. You must subscribe to this service from
your telephone service provider for this feature to work on your phone.
• The caller must be calling from an area that supports caller ID.
• Both your and your caller’s telephone service providers must use caller ID
compatible equipment.
• If you subscribe to high-speed Internet service (DSL - digital subscriber
line) through your telephone line, you must install a DSL filter between the
telephone line cord and the telephone wall jack (page 5). The filter prevents
noise and caller ID problems resulting from DSL interference. Please contact
your DSL service provider for more information about DSL filters.
System does not receive caller ID when on a call.
• Make sure you subscribe to caller ID with call waiting features from your
telephone service provider. Caller ID feature works only if both you and
the caller are in areas offering caller ID service, and if both telephone
service providers use compatible equipment.
Incomplete messages.
• If a caller leaves a very long message, part of it may be lost when the
system disconnects the call after four minutes.
• If the caller pauses for longer than seven seconds, the system stops
recording and disconnects the call.
• If the system’s memory becomes full during a message, the system stops
recording and disconnects the call.
• If the caller’s voice is very soft, the system may stop recording and
disconnect the call.
Difficulty hearing messages.
• Press p/VOLUME to increase the telephone base speaker volume.
• Press pDIR/VOLUME+ on a cordless handset to adjust the message
playback volume.
80
Appendix
Troubleshooting
System does not answer after the correct number of rings.
• Make sure that the answering system is on. ANS ON should show on the
handset and /ANSWER ON light on the telephone base should be on.
• If toll saver is activated, the number of rings changes to two when you have
new messages stored (page 21).
• If the memory is full or the system is off, the system will answer after 10 rings.
• In some cases, the answering system is affected by the ringing system used
by your telephone service provider.
• If you subscribe to voicemail service, change the number of rings so that
your answering system answers before your voicemail answers (page 59). To
determine how many rings activate your voicemail, contact your telephone
service provider.
• If there is a fax machine connected to the same telephone line, try
disconnecting the fax machine. If that solves the problem, consult
your fax machine documentation for information on compatibility with
answering systems.
System does not respond to remote commands.
• Make sure to enter your remote access code correctly (page 22).
• Make sure you are calling from a touch-tone phone. When you dial a
number, you should hear tones. If you hear clicks, the phone is not a
touch-tone telephone and cannot activate the answering system.
• The answering system may not detect the remote access code while your
announcement is playing. Try waiting until the announcement is over
before entering the code.
• There may be interference on the phone line you are using. Press dial pad
keys firmly.
System does not record messages.
• Make sure the answering system is on. ANS ON should show on the
handset and /ANSWER ON light on the telephone base should be on.
• Make sure the memory of the answering system is not full.
• If you subscribe to voicemail service, change the number of rings so that
your answering system answers before your voicemail answers (page 59). To
determine how many rings activate your voicemail, contact your telephone
service provider.
• If there is a fax machine connected to the same telephone line, try
disconnecting the fax machine. If that solves the problem, consult
your fax machine documentation for information on compatibility with
answering systems.
81
Appendix
Troubleshooting
System announces “Time and day not set.”
• You need to reset the system clock (page 15).
Outgoing announcement is not clear.
• When you record your announcement, make sure you speak in a normal
tone of voice, about nine inches from the handset.
• Make sure there is no background noise (TV, music, etc.) while recording.
New voicemail and
Your telephone has both a built-in answering system and voicemail
indication. If New voicemail and appear on the handset display, then
show on the handset display and I don’t know why.
•
your telephone has received a signal from your telephone service provider
that you have a voicemail message waiting for you to retrieve from them.
Contact your telephone service provider for more information on how to
access your voicemail.
I cannot retrieve voicemail messages.
•
Your telephone has both a built-in answering system and voicemail
indication. They are independent features and each alerts you to new
messages differently (page 59). If you subscribe to voicemail service from
your telephone service provider, contact your telephone service provider
for more information on how to access your voicemail.
I subscribe to a nontraditional telephone service that uses my computer
to establish connections, and my telephone doesn’t work.
• Make sure your computer is powered on.
• Make sure your Internet connection is working properly.
• Make sure that the software is installed and running for your nontraditional
telephone service.
• Make sure to plug your USB telephone adapter into a dedicated USB port
on your computer. Do not plug into a multiple port USB hub (USB splitter)
that is not powered.
• In a few rare instances, the USB port on your computer may not have
enough power. In these instances, try using a USB hub with its own
external power supply.
• If you are using a firewall, it may prevent access to your nontraditional
telephone service provider. Contact your service provider for more information.
82
Appendix
Troubleshooting
Common cure for electronic equipment.
If the telephone does not seem to be responding normally, try putting the
cordless handset in the handset charger. If it does not seem to respond, do
the following (in the order listed):
• Disconnect the power to the telephone base.
• Disconnect the cordless handset battery.
• Wait a few minutes.
• Connect power to the telephone base.
• Install the battery again, and place the cordless handset into the
handset charger.
• Wait for the cordless handset to reestablish its connection with the
telephone base. Allow up to one minute for this to take place.
83
Appendix
Maintenance
Taking care of your telephone
• Your cordless telephone contains sophisticated electronic parts, so you
must treat it with care.
• Avoid rough treatment.
• Place the handset down gently.
• Save the original packing materials to protect your telephone if you ever
need to ship it.
Avoid water
• You can damage your telephone if it gets wet. Do not use the handset in
the rain, or handle it with wet hands. Do not install the telephone base
near a sink, bathtub or shower.
Electrical storms
• Electrical storms can sometimes cause power surges harmful to electronic
equipment. For your own safety, take caution when using electric
appliances during storms.
Cleaning your telephone
• Your telephone has a durable plastic casing that should retain its luster for
many years. Clean it only with a soft cloth slightly dampened with water
or a mild soap.
• Do not use excess water or cleaning solvents of any kind.
Remember that electrical appliances can cause serious injury if used when you are wet or
standing in water. If the telephone base should fall into water, DO NOT RETRIEVE IT UNTIL
YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL. Then pull
the unit out by the unplugged cords.
84
Appendix
Important safety information
This symbol is to alert you to important operating or servicing instructions that may
appear in this user’s manual. Always follow basic safety precautions when using this
product to reduce the risk of injury, fire, or electric shock.
Safety information
• Read and understand all instructions in the user’s manual. Observe all markings on the
product.
• Avoid using a telephone during a thunderstorm. There may be a slight chance of electric
shock from lightning.
• Do not use a telephone in the vicinity of a gas leak. Under certain circumstances, a spark
may be created when the adapter is plugged into the power outlet, or when the handset is
replaced in its cradle. This is a common event associated with the closing of any electrical
circuit. The user should not plug the phone into a power outlet, and should not put a charged
handset into the cradle, if the phone is located in an environment containing concentrations
of flammable or flame-supporting gases, unless there is adequate ventilation. A spark in such
an environment could create a fire or explosion. Such environments might include: medical
use of oxygen without adequate ventilation; industrial gases (cleaning solvents; gasoline
vapors; etc.); a leak of natural gas; etc.
• Do not use this product near water, or when you are wet. For example, do not use it in a
wet basement or shower, or next to a swimming pool, bathtub, kitchen sink, or laundry tub.
Do not use liquids or aerosol sprays for cleaning. If the product comes in contact with any
liquid, unplug any line or power cord immediately. Do not plug the product back in until it
has dried thoroughly.
• Install this product in a protected location where no one can trip over any line or power
cords. Protect cords from damage or abrasion.
• If this product does not operate normally, see the Troubleshooting section on pages 76-83
of this user’s manual. If you cannot solve the problem, or if the product is damaged, refer to
the Limited warranty section on pages 89-90. Do not open this product except as directed
in your user’s manual. Opening the product or reassembling it incorrectly may expose you to
hazardous voltages or other risks.
• Replace batteries only as described in your user’s manual, see pages 7-8. Do not burn
or puncture batteries — they contain caustic chemicals.
• Power adapters are intended to be correctly oriented in a vertical or floor mount
position. The prongs are not designed to hold the plug in place if it is plugged into a
ceiling, under-the-table or cabinet outlet.
Caution: Use only the power adapter provided with this product. To obtain a replacement, visit
our website at www.telephones.att.com or call
1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
85
Appendix
Important safety information
Especially about cordless telephones
• Privacy: The same features that make a cordless telephone convenient create some
limitations. Telephone calls are transmitted between the telephone base and the handset
by radio waves, so there is a possibility that your cordless telephone conversations could
be intercepted by radio receiving equipment within range of the cordless handset. For this
reason, you should not think of cordless telephone conversations as being as private as those
on corded telephones.
• Electrical power: The telephone base of this cordless telephone must be connected to a
working electrical outlet which is not controlled by a wall switch. Calls cannot be made from
the handset if the telephone base is unplugged, switched off or if the electrical power is
interrupted.
• Potential TV interference: Some cordless telephones operate at frequencies that may cause
interference to TVs and VCRs. To minimize or prevent such interference, do not place the
telephone base of the cordless telephone near or on top of a TV or VCR. If interference
is experienced, moving the cordless telephone farther away from the TV or VCR will often
reduce or eliminate the interference.
• Rechargeable batteries: This product contains nickel-metal hydride rechargeable batteries.
Exercise care in handling batteries in order not to create a short circuit with conductive
material such as rings, bracelets, and keys. The battery or conductor may overheat and cause
harm. Observe proper polarity between the battery and the battery charger.
• Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do
not burn or puncture. Like other batteries of this type, if burned or punctured, they could
release caustic material which could cause injury.
The RBRC™ Seal means that the manufacturer is voluntarily participating in an
industry program to collect and recycle nickel-metal hydride rechargeable batteries
when taken out of service within the United States. These batteries may be taken
to a participating local retailer of replacement batteries or recycling center. Or you
may call 1 (800) 8-BATTERY for locations accepting spent Ni-MH batteries.
Precautions for users of implanted cardiac pacemakers
Cardiac pacemakers (applies only to digital cordless telephones):
Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary
evaluation of the interference between portable wireless telephones and implanted cardiac
pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to
physicians that:
Pacemaker patients
Should keep wireless telephones at least six inches from the pacemaker.
Should NOT place wireless telephones directly over the pacemaker, such as in a breast pocket,
when it is turned ON.
Should use the wireless telephone at the ear opposite the pacemaker.
WTR’s evaluation did not identify any risk to bystanders with pacemakers from other persons
using wireless telephones.
Especially about telephone answering systems
Two-way recording: This unit does not sound warning beeps to inform the other party that the
call is being recorded. To ensure that you are in compliance with any federal or state regulations
regarding recording a telephone call, you should start the recording process and then inform the
other party that you are recording the conversation.
SAVE THESE INSTRUCTIONS
86
Appendix
FCC Part 68 and ACTA
This equipment complies with Part 68 of the FCC rules and with technical requirements adopted
by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of
this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX.
This identifier must be provided to your telephone service provider upon request.
The plug and jack used to connect this equipment to premises wiring and the telephone network
must comply with the applicable Part 68 rules and technical requirements adopted by ACTA. A
compliant telephone cord and modular plug is provided with this product. It is designed to be
connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be
used for connecting to a single line and an RJ14 jack for two lines. See Installation Instructions
in the user’s manual.
The Ringer Equivalence Number (REN) is used to determine how many devices you may connect
to your telephone line and still have them ring when you are called. The REN for this product is
encoded as the 6th and 7th characters following the US: in the product identifier (e.g., if ## is
03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be five (5.0) or less. For
more information, please contact your telephone service provider.
This equipment may not be used with Party Lines. If you have specially wired alarm dialing
equipment connected to your telephone line, ensure the connection of this equipment does
not disable your alarm equipment. If you have questions about what will disable the alarm
equipment, consult your telephone service provider or a qualified installer.
If this equipment is malfunctioning, it must be unplugged from the modular jack until the
problem has been corrected. Repairs to this telephone equipment can only be made by the
manufacturer or its authorized agents. For repair procedures, follow the instructions outlined
under the Limited Warranty.
If this equipment is causing harm to the telephone network, the telephone service provider may
temporarily discontinue your telephone service. The telephone service provider is required to
notify you before interrupting service. If advance notice is not practical, you will be notified as
soon as possible. You will be given the opportunity to correct the problem and the telephone
service provider is required to inform you of your right to file a complaint with the FCC.
Your telephone service provider may make changes in its facilities, equipment, operation, or
procedures that could affect the proper functioning of this product. The telephone service
provider is required to notify you if such changes are planned.
If this product is equipped with a corded or cordless handset, it is hearing aid compatible.
If this product has memory dialing locations, you may choose to store emergency telephone
numbers (e.g., police, fire, medical) in these locations. If you do store or test emergency numbers,
please:
Remain on the line and briefly explain the reason for the call before hanging up.
Perform such activities in off-peak hours, such as early morning or late evening.
Industry Canada
Operation is subject to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference, including interference that may
cause undesired operation.
The term ‘’IC:‘’ before the certification/registration number only signifies that the Industry
Canada technical specifications were met.
The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN is an indication
of the maximum number of devices allowed to be connected to a telephone interface. The
termination on an interface may consist of any combination of devices subject only to the
requirement that the sum of the RENs of all the devices does not exceed five.
This product meets the applicable Industry Canada technical specifications.
87
Appendix
FCC Part 15
This equipment has been tested and found to comply with the requirements for a Class B
digital device under Part 15 of the Federal Communications Commission (FCC) rules. These
requirements are intended to provide reasonable protection against harmful interference in
a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications to this equipment not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation. Privacy of
communications may not be ensured when using this telephone.
To ensure safety of users, the FCC has established criteria for the amount of radio frequency
energy that can be safely absorbed by a user or bystander according to the intended usage
of the product. This product has been tested and found to comply with the FCC criteria. The
handset may be safely held against the ear of the user. The telephone base shall be installed
and used such that parts of the user’s body other than the hands are maintained at a distance of
approximately 20 cm (8 inches) or more.
This Class B digital apparatus complies with Canadian ICES-003.
88
Appendix
Limited warranty
The AT&T brand is used under license - any repair, replacement or warranty service, and all questions
about this product should be directed to our website at www.telephones.att.com or call
1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
1. What does this limited warranty cover?
The manufacturer of this AT&T-branded product warrants to the holder of a valid proof of
purchase (“CONSUMER” or “you”) that the product and all accessories provided in the sales
package (“PRODUCT”) are free from defects in material and workmanship, pursuant to the
following terms and conditions, when installed and used normally and in accordance with the
PRODUCT operating instructions. This limited warranty extends only to the CONSUMER for
products purchased and used in the United States of America and Canada.
2. What will be done if the PRODUCT is not free from defects in materials and workmanship
during the limited warranty period (“materially defective PRODUCT”)?
During the limited warranty period, the manufacturer’s authorized service representative will
repair or replace at the manufacturer’s option, without charge, a materially defective PRODUCT.
If the manufacturer repairs the PRODUCT, they may use new or refurbished replacement
parts. If the manufacturer chooses to replace the PRODUCT, they may replace it with a new or
refurbished PRODUCT of the same or similar design. The manufacturer will retain defective parts,
modules, or equipment. Repair or replacement of the PRODUCT, at the manufacturer’s option, is
your exclusive remedy. The manufacturer will return repaired or replacement products to you in
working condition. You should expect the repair or replacement to take approximately 30 days.
3. How long is the limited warranty period?
The limited warranty period for the PRODUCT extends for ONE (1) YEAR from the date of
purchase. If the manufacturer repairs or replaces a materially defective PRODUCT under the
terms of this limited warranty, this limited warranty also applies to repaired or replacement
PRODUCT for a period of either (a) 90 days from the date the repaired or replacement PRODUCT
is shipped to you or (b) the time remaining on the original one-year limited warranty; whichever
is longer.
4. What is not covered by this limited warranty?
This limited warranty does not cover:
• PRODUCT that has been subjected to misuse, accident, shipping or other physical damage,
improper installation, abnormal operation or handling, neglect, inundation, fire, water, or
other liquid intrusion; or
• PRODUCT that has been damaged due to repair, alteration, or modification by anyone other
than an authorized service representative of the manufacturer; or
• PRODUCT to the extent that the problem experienced is caused by signal conditions, network
reliability or cable or antenna systems; or
• PRODUCT to the extent that the problem is caused by use with non-AT&T accessories; or
• PRODUCT whose warranty/quality stickers, PRODUCT serial number plates or electronic serial
numbers have been removed, altered or rendered illegible; or
• PRODUCT purchased, used, serviced, or shipped for repair from outside the United States
of America or Canada, or used for commercial or institutional purposes (including but not
limited to products used for rental purposes); or
• PRODUCT returned without valid proof of purchase (see item 6 below); or
• Charges for installation or setup, adjustment of customer controls, and installation or repair
of systems outside the unit.
89
Appendix
Limited warranty
5. How do you get warranty service?
To obtain warranty service, visit www.telephones.att.com or call
1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
NOTE: Before calling for service, please review the user’s manual; a check of the PRODUCT’s
controls and features may save you a service call.
Except as provided by applicable law, you assume the risk of loss or damage during transit and
transportation and are responsible for delivery or handling charges incurred in the transport
of the PRODUCT(s) to the service location. The manufacturer will return repaired or replaced
PRODUCT under this limited warranty to you. Transportation, delivery or handling charges are
prepaid. The manufacturer assumes no risk for damage or loss of the PRODUCT in transit. If
the PRODUCT failure is not covered by this limited warranty, or proof of purchase does not
meet the terms of this limited warranty, the manufacturer will notify you and will request
that you authorize the cost of repair prior to any further repair activity. You must pay for the
cost of repair and return shipping costs for the repair of products that are not covered by this
limited warranty.
6. What must you return with the PRODUCT to get warranty service?
You must:
• Return the entire original package and contents including the PRODUCT to the service
location along with a description of the malfunction or difficulty; and
• Include a “valid proof of purchase” (sales receipt) identifying the PRODUCT purchased
(PRODUCT model) and the date of purchase or receipt; and
• Provide your name, complete and correct mailing address, and telephone number.
7. Other limitations
This warranty is the complete and exclusive agreement between you and the manufacturer of
this AT&T branded PRODUCT. It supersedes all other written or oral communications related to
this PRODUCT. The manufacturer provides no other warranties for this PRODUCT. The warranty
exclusively describes all of the manufacturer’s responsibilities regarding the PRODUCT. There are
no other express warranties. No one is authorized to make modifications to this limited warranty
and you should not rely on any such modification.
State/Provincial Law rights: This warranty gives you specific legal rights, and you may also have
other rights which vary from state to state or province to province.
Limitations: Implied warranties, including those of fitness for a particular purpose and
merchantability (an unwritten warranty that the PRODUCT is fit for ordinary use) are limited to
one year from date of purchase. Some states/provinces do not allow limitations on how long
an implied warranty lasts, so the above limitation may not apply to you. In no event shall the
manufacturer be liable for any indirect, special, incidental, consequential, or similar damages
(including, but not limited to lost profits or revenue, inability to use the PRODUCT or other
associated equipment, the cost of substitute equipment, and claims by third parties) resulting
from the use of this PRODUCT. Some states/provinces do not allow the exclusion or limitation of
incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Please retain your original sales receipt as proof of purchase.
90
Appendix
Technical specifications
RF frequency band
Channels
1921.536MHz — 1928.448MHz
5
Operating temperature
32°F — 122°F
0°C — 50°C
Telephone base voltage
(AC voltage, 60Hz)
96Vrms - 130Vrms
Telephone base voltage
(AC adapter output)
6VDC @ 400mA
Handset voltage
2.4VDC - 3.2VDC
6VAC @ 300mA
Charger voltage
(AC adapter output)
Operation
Operating time*
Talk time (cordless handset)
Talk time (cordless handset speakerphone)
Standby
Up to seven hours
Up to five hours
Up to seven days
* Operating times vary depending on your actual use and the age of the battery.
DECT 6.0 digital technology
The AT&T DECT 6.0 products offer unsurpassed range performance and sound clarity. This
is achieved through a unique antenna design and advances in noise filtering technology. An
independent laboratory has confirmed that AT&T DECT 6.0 products perform up to 45% better
in range competitions. Now calls can be taken in the basement, backyard and garage with
exceptional sound quality.
Telephone operating range
This cordless telephone operates within the maximum power allowed by the Federal
Communications Commission (FCC). Even so, this handset and telephone base can communicate
over only a certain distance — which can vary with the locations of the telephone base and
handset, the weather, and the construction of your home or office.
Redefining long range coverage and clarity
This telephone base comes with an antenna which gives much better clarity and covers a longer
range than before.
91
Index
Index
Dial mode,
base, 29
handset, 17
Dialing
directory dialing, 50
from a record in the caller ID history, 56
options, 55
A
Alert tones,
base, 72
handset, 71
message alert tone, 23
Announcement, 19-20
Answering calls, 30
Answering system, 59-67
Auto off, 31
Directory
dial number, 50
edit entries, 50
name search, 49
new entries, 44-47
Display dial, 50
DSL, 4, 5
B
Battery charging, 7-8
Battery installation, 7-8
C
E
Call intercept, 61
Call screening, 21, 61
Call transfer using intercom, 41
Call waiting, 35
Elapsed time, 30-31
Ending calls, 31
Equalizer, 34, 62
Expansion handset, 68
Caller ID (CID), 52-58
add entries to phone directory, 56
delete entries, 56
dial entries, 56
F
Flash (switch hook flash), 35
review entries, 54
set date and time, 16, 28
Chain dialing, 36
Charger installation, 6
Clear voicemail indication,
base, 26
handset, 14
Clock,
base, 27
handset, 15-16
H
Handset
key tone, 15
LCD language, 14
locator, 38
quick reference guide, 1-2
ringer tone, 13
ringer volume, 13
screen display message, 73-75
settings, 13-18
speakerphone, 31
temporary ringer silencing, 31
voicemail indicator, 14
D
Day and time,
base, 27
handset, 15-16
Delete redial entries,
base, 33
handset, 32
Deregistration, 70
I
Important safety information, 85–86
Incoming caller ID history, 53
Incoming calls, 30
Installation, 4
Intercom, 39-40
92
Index
Index
�
R
Key tone, 15, 26
Redial, 32
Registration, 69
Remote access, 66-67
Ringer silencing, 31
Ringer volume
base, 24
L
Last number redial, 32-33
LCD language, 14, 25
Lights, 72
handset, 13
Limited warranty, 89–90
S
M
Safety information, 85–86
Search by name, 48
Share call, 42
Speakerphone,
base, 31
Maintenance, 84
Making a call, 30
Memory match, 54
Memo,
playback, 64
record, 64
handset, 31
Message
T
alert tone, 23
counter display, 65
playback, 62-63
Missed calls indicator, 53
Mute, 35
Technical specifications, 91
Telephone operating range, 91
Temporary ringer silencing, 31
Temporary tone dialing, 37
Time,
N
base, 27
handset, 15-16
Troubleshooting, 76-83
Names
enter into directory, 44, 46
search for, 49
V
Number of rings, 21
Visual message waiting indicator,
base, 25
O
handset, 14
Voicemail, 59
Voice prompts, 60
Volume control, 35
On hook dialing, 30
Outgoing announcement, 19-20
P
Paging tone, 38
Phonebook, see directory, 43-51
Power adapter, 5
W
Wall mount installation, 9
Warranty, 89–90
Website, 18, 29
Predialing, 30
Q
Quick reference guide, 1–3
93
Remote access wallet card
Use the wallet card below to help you remember commands to control your
answering system from any touch-tone telephone.
Cut along dotted line.
Call your phone number,
then enter your two-digit
access code (preset to 19).
Action
Remote command
1
Play all messages..................2
Play new messages...............3
Delete the message..............33
Delete all old messages.....4
Stop...............................................
Repeat or go back.................5
Fold here.
Help menu.................................TONE 5
Skip the message...................
6
Record announcement........TONE
7
End remote access call ...... (or hang up)
8
Turn system off or on........
0
Model name: CL84100/CL84200/CL84250/CL84300/CL84350
Type:
DECT 6.0 corded/cordless telephone/answering system with
caller ID/call waiting
© 2010 Advanced American Telephones. All Rights Reserved.
AT&T and the AT&T logo are trademarks of AT&T Intellectual Property
licensed to Advanced American Telephones,
San Antonio, TX 78219. Printed in China.
www.telephones.att.com
TM
Clearspeak is a trademark of Advanced American Telephones.
© 2010 Advanced American Telephones. All Rights Reserved.
AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to
Advanced American Telephones, San Antonio, TX 78219.
Printed in China. Issue 5 AT&T 12/10.
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