AT T CL4939 User Manual

User’s manual  
CL4939  
Big button big display  
telephone/answering  
system with caller ID/  
call waiting  
Parts checklist  
Your telephone package contains the following items. Save your sales receipt  
and original packaging in the event warranty service is necessary.  
Telephone base with mounting  
bracket installed  
Handset  
Coiled handset cord  
Power adapter  
Telephone line cord  
User’s manual  
Quick start guide  
STOP!  
If you subscribe to high-speed Internet service (digital subscriber line - DSL)  
through your telephone line, you must install a DSL filter between the  
telephone line cord and the telephone wall jack (page 7). The filter prevents  
noise and caller ID problems caused by DSL interference. Please contact your  
DSL service provider for more information about DSL filters.  
Your product may be shipped with a protective sticker covering the telephone  
base display - remove it before use.  
For customer service or product information, visit our website at  
www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial  
1 (866) 288-4268.  
Avoid placing the telephone base too close to:  
• Communication devices such as: television sets, VCRs, or cordless  
telephones.  
• Excessive heat sources.  
• Noise sources such as a window with traffic outside, motors, microwave  
ovens, refrigerators, or fluorescent lighting.  
• Excessive dust sources such as a workshop or garage.  
• Excessive moisture.  
• Extremely low temperature.  
• Mechanical vibration or shock such as on top of the washing machine or  
work bench.  
User’s manual  
CL4939  
Big button big display  
telephone/answering  
system with caller ID/  
call waiting  
Table of contents  
Directory storage................................31  
Getting started  
Reviewing and dialing a directory  
entry....................................................32  
Introduction..............................................1  
Quick reference guide.........................2  
Indicator lights and tones.................4  
Deleting a directory entry..............33  
Screen messages...................................5  
Telephone installation.........................7  
Installation options...............................9  
Caller ID operation  
Caller ID overview..............................34  
Reviewing call history.......................37  
Returning a call...................................38  
Telephone settings  
Storing a call history entry in the  
directory.............................................39  
Volume control.....................................14  
Menu setup............................................15  
Storing a call history entry in a  
two-touch location.......................40  
Telephone operation  
Deleting call history entries..........41  
Making and answering a call........21  
Chain dialing.........................................22  
Last number redial.............................23  
Options while on calls......................24  
Answering system operation  
Answering system overview..........42  
Answering mode.................................43  
Outgoing announcement................44  
Message playback..............................46  
Recording and playing memo.......48  
Line power mode  
(no AC power).................................26  
Two-touch memory  
Two-touch memory overview  
Call screening, priority call  
and storage......................................27  
and call intercept..........................49  
Reviewing and dialing a  
Remote access.....................................50  
two-touch number........................28  
Appendix  
Deleting a two-touch number......29  
Troubleshooting...................................52  
General product care........................59  
Important safety information........60  
Directory  
Directory overview.............................30  
i
FCC and ACTA information............61  
Part 15 of FCC rules..........................63  
Limited warranty.................................64  
Technical specifications...................66  
Index..........................................................67  
Remote access wallet card............69  
ii  
Getting started  
Introduction  
This AT&T CL4939 big button big display telephone has a large tilt display for  
easy viewing and extra large buttons for easy viewing and dialing.  
You must use the supplied power adapter to use most features of this  
telephone. In the event of power failure, this telephone works only to make or  
answer calls with the handset. Refer to Line power mode (no AC power) on  
page 26 for more details.  
This telephone is hearing-aid compatible. This telephone features a  
speakerphone for hands-free use.  
This telephone also features 10 two-touch memory locations for speed dialing  
and has a directory that can store up to 25 additional numbers with names.  
This telephone supports caller ID with call waiting service. (Caller ID services  
are subscriber services available from your telephone service providers and  
fees may apply.)  
This telephone also features a built-in digital answering system that can store  
approximately 19 minutes of messages and memos with a total of up to 99  
messages. You can access the answering system from a remote touch-tone  
telephone.  
This user’s manual contains detailed instructions for using your AT&T CL4939  
big button big display telephone. Please read this user’s manual before using  
this CL4939 telephone.  
1
Getting started  
Quick reference guide  
REMOVE  
CID/  
While reviewing the call  
history entries, press and  
hold to clear the call  
history (page 41).  
Press to display the call  
history (page 37).  
While using the menu,  
press to scroll through  
the settings (page 15).  
While reviewing an entry  
stored in the directory  
or call history, press to  
delete (pages 33 and 41).  
While reviewing the  
directory or call history,  
press to scroll down  
(pages 32 and 37).  
While entering names  
(or numbers), press to  
backspace and erase  
a character (or digit)  
(page 31).  
DIR/  
Press to enter the  
directory (page 32).  
While using the menu,  
press to scroll through  
the settings (page 15).  
DISPLAY DIAL  
Press to dial the  
number currently  
displayed (pages 32  
and 38).  
While reviewing the  
directory or call history,  
press to scroll up  
(pages 32 and 37).  
MEM  
Press to access the two-  
touch memory (page 27).  
SELECT  
While using the menu,  
press to save the setting  
and move to the next  
menu option (page 15).  
FLASH  
During a call, press to  
answer an incoming call  
if you subscribe to call  
waiting service provided  
by your telephone  
service provider  
While reviewing the call  
history, press to show  
dialing formats (page 38).  
REDIAL/PAUSE  
(page 25).  
While using the handset  
or speakerphone, press  
to dial the last number  
dialed (page 23).  
Press to cancel an  
operation and return to  
idle mode (page 15).  
While editing numbers  
in the two-touch  
memory or directory,  
press to copy the last  
number dialed  
(pages 27 and 31).  
While entering numbers,  
press to insert a four-  
second dialing pause  
(page 21).  
2
Getting started  
Quick reference guide  
MENU  
RINGER VOL switch  
Press to enter the menu  
(page 15).  
Slide to adjust the ringer  
volume (page 14).  
While reviewing the call  
history, press to store  
the displayed name and  
number in the directory  
(page 39).  
VOL switch  
Slide to adjust the  
listening volume on the  
handset (page 14).  
VOL switch  
MUTE  
Slide to adjust the  
listening volume on the  
speakerphone (page 14).  
During a call, press  
to mute the handset  
or speakerphone  
microphone. Press  
again to resume your  
conversation (page 24).  
While playing back  
messages, slide to  
adjust the playback  
volume (page 46).  
AUDIO ASSIST™  
SPEAKER  
Some voices will sound  
louder and clearer  
if you press AUDIO  
ASSIST while you are  
on a call using the  
handset (page 24).  
Press to turn on the  
base speakerphone.  
Press again to end the  
call (page 21).  
DELETE  
Press to delete the  
message currently  
playing (page 46).  
REPEAT/MEMO  
While the telephone is  
playing the day and time  
the current message  
was received, press to  
go back to the previous  
message (page 46).  
Press twice to delete all  
old messages when the  
telephone is not in use  
(page 47).  
SKIP/ANNC  
After the telephone  
plays the day and time  
the current message  
was received, press  
to repeat the current  
message (page 46).  
Press to skip to the next  
message (page 46).  
Press to record or  
play the outgoing  
announcement  
(pages 44 and 45).  
Press to record memos  
(page 48).  
PLAY/STOP  
ANS ON/OFF  
Press to start or stop  
message playback  
(page 46).  
Press to turn the  
answering system on or  
off (page 43).  
Press to stop recording  
(pages 44 and 48).  
Audio assistTM is a trademark of Advanced American Telephones.  
3
Getting started  
Indicator lights and tones  
Indicator lights  
IN USE  
On when the line is in use or the answering  
system is answering a call.  
Flashes when there is an incoming call.  
ANS ON/OFF  
On when the answering system is on.  
PLAY/STOP  
Flashes when there are new (unreviewed)  
messages.  
AUDIO ASSIST  
On when the audio assistance feature is in use.  
MUTE  
On when the microphone is muted.  
SPEAKER  
On when the speakerphone is in use.  
Alert tones  
Beep  
A key is pressed.  
(Key tone)  
Beeeep  
Command of the answering system is completed successfully.  
(One short beep)  
Beeeeeeeep  
(One long beep)  
The answering system begins to record an announcement or a  
memo.  
Three short high-pitched beeps  
(Confirmation tone)  
Command is completed successfully.  
One long low-pitched beep  
(Error tone)  
Command has failed.  
The number you entered in the directory or two-touch  
memory is over 24 digits.  
The name you entered in the directory is over 15 characters.  
There are no telephone numbers stored in the directory.  
You have reached the end of the directory records.  
There are no call history entries.  
You have reached the end of the call history entries.  
There is no telephone number in the call history entry you  
dialed.  
There is no telephone number in the call history entry you  
saved in the directory or two-touch memory.  
Beep-beep every 15 seconds  
(Message alert tone)  
There are new messages.  
Four high- then low-pitched  
beeps  
The incoming call is a priority call.  
(Priority call tone)  
4
Getting started  
Screen messages  
Screen icons  
NEW  
REP  
The displayed call history entry is unreviewed.  
You have received more than one call from this  
number.  
16 CALLS 5 NEW  
16  
The position of the number stored in the call  
history.  
AM  
ERR  
16 12:00 11-20 15  
The ringer is turned off.  
There is an error in the caller ID information.  
Message window displays  
The message window usually displays the total  
number of messages. See the table below for  
explanations of other displays in this window.  
16 CALLS 5 NEW  
(blank)  
--  
The answering system is off.  
AM  
ERR  
16 12:00 11-20 15  
The answering system is answering a call.  
-OR-  
The answering system is being accessed remotely.  
Message window  
0
No messages.  
1-99  
Total number of messages and memos. During  
playback, the number of the message.  
0-59  
Elapsed time while recording a memo.  
(counting)  
A
You have accessed the announcement menu.  
The announcement you recorded is playing.  
AP  
dE  
All old messages are deleted, the message  
currently playing is deleted, or the announcement  
currently playing is deleted.  
F
The answering machine memory is full. Delete  
some messages to make room for more.  
5
Getting started  
Screen messages  
Display screen messages  
DELETED  
All the entries stored in call history have  
been deleted.  
-OR-  
The directory or two-touch memory entry  
has been deleted.  
DIRECTORY EMPTY There are no telephone numbers stored in  
the directory.  
CALL LOG EMPTY  
There are no entries in the call history.  
END OF LIST  
You have reached the end of the call  
history records.  
LINE IN USE  
Another telephone on the same line is in  
use.  
-OR-  
No telephone line cord is connected to  
the telephone.  
RINGING  
There is an incoming call.  
NO AC POWER  
There is no AC power. Check the power  
adapter connection to the telephone and  
the electrical wall outlet.  
MEMORY FULL  
The directory is full.  
ONLY 15 ALLOWED The name you entered in the directory is  
over 15 characters.  
ONLY 24 ALLOWED The number you entered in the directory  
or two-touch memory is over 24 digits.  
SET CLOCK  
The clock needs to be set.  
STORED  
The entry is saved in the directory or  
two-touch memory location successfully.  
XX CALLS YY NEW There are XX calls in the call history  
and YY of them are new (missed and  
unreviewed).  
6
Getting started  
Telephone installation  
If you subscribe to high-speed Internet service (digital subscriber line - DSL)  
through your telephone line, you must install a DSL filter between the  
telephone line cord and the telephone wall jack. The filter prevents noise and  
caller ID problems caused by DSL interference. Please contact your DSL service  
provider for more information about DSL filters.  
Follow the steps below to install the telephone.  
1. Plug one end of the coiled handset cord into the handset jack on the left  
side of the telephone base. Plug the other end into the handset and hang up.  
Handset  
Coiled handset cord  
2. Plug one end of the telephone line cord into the TEL LINE jack on the back  
of the telephone base. Plug the other end of the telephone line cord into a  
telephone wall jack.  
3. Plug the small end of the power adapter into the POWER jack on the back  
of the telephone base. Plug the large end into an electrical outlet not  
controlled by a wall switch.  
Electrical outlet  
not controlled by  
a wall switch  
Telephone wall jack  
DSL filter (not included) is  
required if you have DSL  
high-speed Internet service.  
Telephone line cord  
7
Getting started  
Telephone installation  
4. Lift the handset or press SPEAKER to check for a dial tone.  
5. Rotate the top of the display up or down to adjust the angle of the screen  
for maximum visibility.  
NOTES:  
• Use only the power adapter provided with this product. To obtain a  
replacement, visit our website at www.telephones.att.com or call  
1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.  
• The power adapter is intended to be correctly oriented in a vertical or floor  
mount position. The prongs are not designed to hold the plug in place if it  
is plugged into a ceiling, under-the-table or cabinet outlet.  
• You can use this telephone without the power adapter installed. In this  
case, the telephone works only to make or answer calls with the handset,  
or adjust the ringer volume or handset listening volume. For optimal  
performance, power your telephone with the supplied power adapter.  
8
Getting started  
Installation options  
The telephone base comes with the bracket mounted for tabletop use. If  
you want to mount your telephone on a wall, use the mounting bracket to  
connect with a standard dual-stud telephone wall mounting plate. If you do  
not have this mounting plate, you can purchase one from many hardware  
or consumer electronic retailers. Professional assistance may be required to  
install the mounting plate.  
Tabletop to wall-mount installation  
To install the telephone base in the wall-mount position, make sure you first  
unplug the power adapter from the electrical outlet and unplug the telephone  
line cord from the wall outlet.  
1. Lift the handset and place it aside. Hold down the switch hook on the  
telephone base, then slide the handset tab upwards to remove it from the  
slot. Rotate the handset tab 180 degrees. Push the handset tab down into  
the grooves so it settles into position.  
Switch hook  
Handset tab  
2. Grasp and squeeze as the arrows indicate to open the hinged bracket.  
Rotate the bracket and lock it into wall-mount position as indicated below.  
Tabletop  
position  
Wall-mount  
position  
9
Getting started  
Installation options  
3. Plug one end of the telephone line cord into the TEL LINE jack on the  
back of the telephone base. Route the telephone line cord through the  
slot. Bundle the telephone line cord and secure it with a twist tie. Place  
the bundled telephone line cord inside the hole in the center of the  
telephone bottom.  
4. Plug the other end of the telephone line cord into a telephone wall jack.  
DSL filter (not included) is  
required if you have DSL  
high-speed Internet service.  
5. Place the telephone just above the telephone outlet mounting studs. Slide  
the telephone down until the telephone is held securely on the telephone  
outlet mounting studs. Place the handset in the telephone base.  
10  
Getting started  
Installation options  
6. Plug the small end of the power adapter into the POWER jack on the back  
of the telephone base. Plug the large end into an electrical outlet not  
controlled by a wall switch.  
7. Rotate the top of the display up or down to adjust the angle of the screen  
for maximum visibility.  
Wall-mount to tabletop installation  
To change the telephone base from the wall-mount position to tabletop  
position, follow the steps below.  
1. Unplug the large end of the power adapter from the electrical outlet.  
Unplug the small end of the power adapter from the POWER jack on the  
back of the telephone base.  
2. Slide the telephone base upwards, then pull the telephone base away from  
the wall and remove from the studs.  
3. Unplug the telephone line cord from the telephone base and telephone  
wall jack. Untie the bundled telephone line cord. Remove the telephone  
line cord from the slot on the bottom of the telephone base.  
11  
Getting started  
Installation options  
4. Lift the handset and place it aside. Hold down the switch hook on the  
telephone base, then slide the handset tab upwards to remove it from the  
slot. Rotate the handset tab 180 degrees. Push the handset tab down into  
the grooves so it settles into position.  
Switch hook  
Handset tab  
5. Lift and rotate the bracket and lock it into tabletop position as indicated below.  
Wall-mount  
position  
Tabletop position  
6. Plug one end of the telephone line cord into the TEL LINE jack on the back  
of the telephone base. Plug the other end of the telephone line cord into a  
telephone wall jack. Place the handset in the telephone base.  
12  
Getting started  
Installation options  
7. Plug the small end of the power adapter into the POWER jack on the back  
of the telephone base. Plug the large end into an electrical outlet not  
controlled by a wall switch.  
Electrical outlet  
not controlled by  
a wall switch  
Telephone wall jack  
DSL filter (not included)  
is required if you have  
DSL high-speed Internet  
service.  
Telephone line cord  
8. Rotate the top of the display up or down to adjust the angle of the screen  
for maximum visibility.  
13  
Telephone settings  
Volume control  
Ringer volume  
Use the RINGER VOL switch on the right side of  
the telephone base to set the ringer volume or  
turn the ringer off.  
Adjust the RINGER VOL switch to set the ringer  
volume to off, low, middle or high. When set to off,  
the screen shows  
.
NOTE: The volume of the priority call tone  
cannot be adjusted. Refer to Priority call on page  
49 for details.  
Handset volume  
Use the VOL switch on the right side of the  
telephone base to adjust the listening volume  
from the handset.  
Speakerphone volume  
Use the VOL switch on the right side of the  
telephone base to adjust the listening volume  
from the speakerphone.  
14  
Telephone settings  
Menu setup  
Menu operation  
The screen display prompts help you set up the  
telephone when you press MENU.  
NOTE: You can exit feature setup at any time  
by pressing FLASH or by lifting the handset when  
there is no incoming call. For complete feature  
setup options, see Feature summary on this page.  
Set features  
You can customize how the features of this  
product work.  
1. Press MENU repeatedly until the screen shows  
the desired feature.  
2. Press DIR/ or CID/ until the screen displays  
your selected setting. Refer to Feature  
summary on this page for a full description of  
the features and your choices.  
3. Press SELECT or MENU to save your selection  
and automatically move to the next option.  
When you finish setting features, the telephone  
automatically returns to standby after 30  
seconds, or you can press FLASH to exit  
programming immediately.  
Feature summary  
Default settings are indicated by * in the following  
list.  
Feature/options  
Function  
SET TIME/DATE  
Set the date and time. Use the dial pad  
keys to change the digits.  
--:-- -----  
Refer to Set date and time on page 18  
for details.  
SET CONTRAST  
Adjust screen brightness to a comfortable  
level, from 1 (light) to 4 (dark).  
1, 2*, 3, 4  
CALL LOG  
Choose whether incoming calls are stored.  
ALL CALLS*  
NO CALLS  
The telephone stores all calls received.  
The telephone does not store call history.  
15  
Telephone settings  
Menu setup  
Feature/options  
Function  
REPEATED CALLS Choose how new calls from the same  
number are displayed.  
COMBINED  
The screen shows only the most recent  
call from this number. REP displays to  
indicate multiple calls from this number.  
Each call from this number is listed  
separately.  
SEPARATE*  
CALL LIST ORDER Choose in what order received calls are  
displayed.  
BY TIME*  
Most recently received calls are  
displayed first.  
NEW CALLS FIRST  
Unreviewed calls are displayed first,  
then calls as they were received (most  
recent first).  
LANGUAGE  
Choose whether the display text  
appears in English, Spanish or French.  
ENGLISH*  
ESPANOL  
FRANCAIS  
HOME AREA CODE Set the telephone to recognize calls  
from your area code.  
HAC- _ _ _  
Refer to Set home area code on page  
19 for details.  
LOCAL AREA  
CODE  
Program up to four local area codes  
that do not require dialing a 1 before  
them.  
LAC 1- _ _ _  
LAC 2- _ _ _  
LAC 3- _ _ _  
LAC 4- _ _ _  
Refer to Set local area code on page  
19 for details.  
DIAL TYPE  
Set tone (touch-tone) or pulse (dial-  
pulse) dialing.  
TONE*  
PULSE  
NOTE: If you have dial-pulse dialing  
service only, you can temporarily switch  
from dial-pulse to touch-tone dialing  
during a call (see Temporary tone  
dialing on page 25).  
16  
Telephone settings  
Menu setup  
Feature/options  
Function  
# OF RINGS  
Set how many times the telephone  
rings before the answering system picks  
up the call.  
2, 3, 4*, 5, 6, 7,  
tS 2-4, tS 4-6  
If you choose tS 2-4 (or tS 4-6), the  
answering system answers after two  
(four, if you select tS 4-6) rings if there  
are new messages. When there are no  
new messages, the answering system  
answers after four (six, if you select tS  
4-6) rings. When retrieving messages  
from a long distance call, disconnect  
your call after three (five, if you select  
tS 4-6) rings to avoid long distance  
charges (also known as toll saver).  
MESSAGE ALERT  
Turn the audible message alert on or off.  
ON  
The telephone beeps every 15 seconds  
when there are new messages.  
OFF*  
No audible message alert.  
REMOTE CODE  
Select a three-digit number to allow  
remote access from another telephone  
(away from your home or office).  
500*  
Refer to Remote access on page 50 for  
details.  
NOTE: If the remote code you  
entered is the same as the priority code,  
the telephone plays an error tone when  
you save it.  
PRIORITY CODE  
Select a three-digit number as your  
priority code for the answering system.  
999*  
Refer to Priority call on page 49 for  
details.  
CALL SCREENING Choose whether incoming messages are  
played through the speaker while they  
are being recorded.  
ON*  
The incoming messages are played  
through the speaker while they are  
being recorded.  
OFF  
The speaker does not play incoming  
messages while they are being  
recorded.  
Refer to Call screening on page 49 for  
details.  
17  
Telephone settings  
Menu setup  
Set date and time  
When the telephone is idle, the screen shows the  
date and time.  
1. Press MENU repeatedly until the screen shows  
SET TIME/DATE  
SET TIME/DATE.  
2. Press SELECT to show MM/DD/YYYY.  
3. Use the dial pad keys (0 through 9) to set the  
blinking digits. To enter a number that is less  
than 10, you must enter a zero (0) before the  
number. Use DIR/ or CID/ to move to the  
next or previous digit.  
--:--  
-- - -- 15  
MM/DD/YYYY  
11 20 2009  
4. Press SELECT. The screen shows hh:mm AM/PM.  
--:--  
-- - -- 15  
5. Use the dial pad keys (0 through 9) to set the  
blinking digits. To enter a number that is less  
than 10, you must enter a zero (0) before the  
number. For example: To enter 2 o’clock, you  
must enter 02. To enter the month of March,  
you must enter 03.  
hh:mm AM/PM  
12 00 A  
--:--  
-- - -- 15  
6. Press DIR/ to select A (for AM) or CID/ to  
select P (for PM).  
7. Press SELECT or MENU to save the new setting  
and move to the next option.  
NOTES:  
• If the date and time are not set and the telephone  
is powered up, SET CLOCK flashes on the screen.  
• The month, date and time will be set  
automatically by incoming caller ID information  
only if you subscribe to caller ID service provided  
by your telephone service provider (see About  
caller ID on page 34).  
• Setting the date and time in this menu also sets  
the time for the answering system. Before playing  
each message, the answering system announces  
the day and time the message was received (see  
Information about messages on page 46). Before  
using the answering system, use this menu to set  
the year so that the system can determine the  
correct day of the week. If you do not subscribe  
to caller ID service provided by your telephone  
service provider, you also have to set the day and  
time, so that messages are dated correctly.  
18  
Telephone settings  
Menu setup  
Set home area code  
You must program your area code so your  
telephone can properly recognize and dial calls.  
For calls within your area code:  
You dial:  
Enter in step 2:  
Your area code  
7 digits  
(telephone number, no area code)  
10 digits  
(area code + telephone number)  
-OR-  
000  
11 digits  
(1 + area code + telephone number)  
1. Press MENU repeatedly until the screen shows  
HOME AREA CODE.  
2. Use the dial pad keys (0 through 9) to enter  
three digits of your home area code.  
HOME AREA CODE  
HAC ---  
3. Press SELECT or MENU to save the setting. The  
local area code setup screen displays.  
12:00AM11-20 15  
Set local area code  
You can program up to four local area codes.  
For calls outside your area:  
For:  
You dial:  
Enter in step 2:  
All calls outside  
your area code  
11 digits  
(1+ area code +  
telephone number)  
No local area code  
Some calls outside  
your area code  
10 digits  
(area code +  
telephone number)  
Area codes that do  
not require 1  
If you dial 10 digits (area code + telephone number) for calls  
within your own area code, include your area code as a local  
area code.  
1. Press MENU repeatedly until the screen shows  
LOCAL AREA CODE.  
LOCAL AREA CODE  
LAC 1 ---  
2. Use the dial pad keys (0 through 9) to enter  
three digits of the first local area code in  
LAC 1. Press SELECT or MENU repeatedly to  
advance to the next local area code (LAC 2,  
LAC 3 or LAC 4).  
12:00AM11-20 15  
19  
Telephone settings  
Menu setup  
3. Press SELECT or MENU to save your setting  
and move to the next option when you have  
finished entering local area codes.  
NOTE: If you do not need to program local  
area codes, press SELECT repeatedly to set other  
features.  
20  
Telephone operation  
Making and answering a call  
Using handset  
To make a call:  
• Lift the handset, wait for the dial tone, and then  
dial a number.  
To answer a call:  
AM  
12:00 11-20  
15 • Lift the handset.  
To end a call while using the handset:  
• Place the handset in the telephone base.  
Using speakerphone  
To make a call:  
• Press SPEAKER then dial a number.  
To answer a call:  
• Press SPEAKER.  
To end a call while using the speakerphone:  
• Press SPEAKER.  
On-hook dialing (pre-dialing)  
1. Use the dial pad keys to enter a telephone  
number.  
• Press REDIAL/PAUSE to insert a four-second  
dialing pause.  
8887227702_  
• Press REMOVE to make corrections.  
12:00AM11-20 15  
• Press FLASH to return to idle mode.  
2. Lift the handset to call.  
-OR-  
Press DISPLAY DIAL or SPEAKER to call  
using the speakerphone.  
Switching between handset and speakerphone  
To switch from handset to speakerphone during  
a call:  
• Press SPEAKER then place the handset in  
the telephone base.  
To switch from speakerphone to handset during  
a call:  
• Lift the handset.  
21  
Telephone operation  
Chain dialing  
Use this feature to dial numbers stored in the  
directory, two-touch memory locations or call  
history while you are on a call.  
Chain dialing is useful if you need to access  
numbers other than telephone numbers (such as  
bank account numbers or access codes) from the  
directory, two-touch memory locations or call history.  
1. Lift the handset.  
-OR-  
Press SPEAKER to use the speakerphone.  
8887227702  
2. Wait for a dial tone. If necessary, use the dial  
pad keys to manually dial a number first.  
12:00AM11-20 15  
3. To dial a number:  
• From the directory:  
a. Press DIR/ to enter the directory.  
b. Press DIR/ or CID/ to scroll or press the  
dial pad keys to find the desired entry (see  
To review directory entries on page 32).  
CHARLIE JOHNSON  
888-883-2445  
12:00AM11-20 15  
c. Press DISPLAY DIAL. The telephone  
automatically dials the displayed number.  
-OR-  
• From a two-touch memory location:  
a. Press MEM. The screen shows  
ENTER LOCATION.  
ENTER LOCATION  
_
b. Press a key (0 through 9) to choose the  
desired entry. The telephone automatically  
dials the number.  
12:00AM11-20 15  
-OR-  
• From the call history:  
a. Press CID/ to enter the call history.  
b. Press DIR/ or CID/ to scroll to the  
desired entry (see To review call history  
on page 37).  
ROBERT BROWN  
800-360-4121  
16 11:00AM11-19 15  
c. Press DISPLAY DIAL. The telephone  
automatically dials the displayed number.  
22  
Telephone operation  
Last number redial  
Use the following steps to display and dial the last  
dialed number from this telephone (up to 32 digits).  
1. Lift the handset or press SPEAKER.  
2. Press REDIAL/PAUSE. The telephone dials the  
8887227702  
number automatically.  
12:00AM11-20 15  
-OR-  
1. When the telephone is idle, press  
REDIAL/PAUSE to show the last dialed number.  
REDIAL  
2. Lift the handset to call.  
-OR-  
8887227702_  
12:00AM11-20 15  
Press DISPLAY DIAL or SPEAKER to call using  
the speakerphone.  
NOTE: The screen can show up to 12 digits in  
the second row. So, if the last number dialed is  
longer than 12 digits, the screen only shows the  
last 12 digits.  
23  
Telephone operation  
Options while on calls  
Audio assist™  
Some voices will sound louder and clearer if you  
press AUDIO ASSIST while you are on a call using  
the handset. Press AUDIO ASSIST again to turn  
the feature off. This feature automatically turns off  
when you hang up. You must press AUDIO ASSIST  
every time you want to activate the feature.  
Mute  
Use this feature during a telephone conversation to  
silence the handset or speakerphone microphone.  
To mute the call:  
• During a telephone conversation, press MUTE to  
silence the microphone. The MUTE light turns  
on. You hear the other party, but the other  
party does not hear you.  
To un-mute the call:  
• Press MUTE and resume speaking. The MUTE  
light turns off.  
-OR-  
Mute is automatically canceled when you end  
the call.  
NOTE: Switching between the handset and  
speakerphone cancels the mute function.  
Audio assistTM is a trademark of Advanced American Telephones.  
24  
Telephone operation  
Options while on calls  
Flash/call waiting  
If you subscribe to call waiting service from your  
telephone service provider, you hear a beep if  
someone calls you while you are already on a call.  
• Press FLASH to put your current call on hold  
and take the new call.  
• Press FLASH anytime to switch back and forth  
between calls. For more information on caller  
ID with call waiting, refer to About caller ID on  
page 34.  
NOTES:  
• Use FLASH to access other telephone company  
subscriber services, as described by your  
telephone service provider.  
• The telephone cannot display the caller ID  
information if another telephone on the same  
line is in use. Make sure all extensions are not  
in use.  
Temporary tone dialing  
If you have dial-pulse (rotary) dialing service only,  
use this feature to temporarily switch from dial-  
pulse to touch-tone dialing during a call.  
1. During a call, press TONE*. Buttons pressed  
after this send touch-tone signals.  
2. Use the dial pad keys to enter the relevant  
number. The telephone sends touch-tone  
signals.  
3. The telephone automatically returns to pulse  
dial mode after you end the call.  
25  
Telephone operation  
Line power mode (no AC power)  
This telephone provides minimal functionality  
during a power failure. When AC power is not  
available, the screen is blank and many telephone  
features do not function. Only touch-tone dialing  
and volume adjustment (ringer volume and  
handset volume) are supported. The telephone  
uses power from the telephone line to enable you  
to make and answer calls using only the handset  
and dial pad keys.  
To make a call during a power failure  
1. Lift the handset and wait for the dial tone. The  
screen shows NO AC POWER.  
2. Slowly dial a telephone number using the dial  
pad keys. Wait to hear each key tone and make  
sure the digit appears on the screen before  
pressing the next dial pad key.  
NOTE: If the telephone is not powered by the  
supplied power adapter, there is a delay when  
dialing digits.  
To answer a call during a power failure  
• Lift the handset.  
NOTE: The screen does not show incoming  
caller ID information during a power failure.  
To adjust the handset volume during a power  
failure  
Use the VOL switch on the right side of the  
telephone base to adjust the listening volume  
from the handset.  
To adjust the ringer volume during a power  
failure  
Adjust the RINGER VOL switch on the right side of  
the telephone base to set the ringer volume to off,  
low, middle or high.  
26  
Two-touch memory  
Two-touch memory overview and  
storage  
Two-touch memory overview  
This telephone has 10 two-touch memory  
locations (speed dial locations) where you can  
store telephone numbers you wish to dial using  
fewer keys than usual.  
Each two-touch memory location can store a  
telephone number with up to 24 digits.  
Two-touch memory storage  
ENTER LOCATION  
_
Use the following steps to store a telephone  
number in a desired two-touch memory location.  
12:00AM11-20 15  
1. When the telephone is idle, press MEM. The  
screen shows ENTER LOCATION.  
ENTER NUMBER  
8887227702_  
12:00AM11-20 15  
2. Press SELECT, the screen displays  
ENTER NUMBER.  
3. To copy the last number dialed, press  
REDIAL/PAUSE (up to 24 digits).  
-OR-  
ENTER LOCATION  
_
Use the dial pad keys to enter the telephone  
number (up to 24 digits).  
• To backspace and erase a digit, press REMOVE.  
12:00AM11-20 15  
• To insert a four-second dialing pause, press  
REDIAL/PAUSE. A P appears on the screen.  
STORED  
4. Press MEM or SELECT. The screen shows  
ENTER LOCATION.  
12:00AM11-20 15  
5. Press a dial pad key (0 through 9) to choose  
the desired two-touch memory location for the  
new entry. The screen shows STORED with a  
confirmation tone and then returns to idle mode.  
NOTES:  
• If you enter more than 24 digits in step 3, the  
screen shows ONLY 24 ALLOWED with an error  
tone.  
• If the two-touch memory location you selected  
in step 5 is occupied, the new telephone  
number replaces the old one. Take caution not  
to replace entries you do not wish to delete  
from the two-touch memory locations.  
27  
Two-touch memory  
Reviewing and dialing a two-touch  
number  
To review two-touch numbers  
Use the following steps to review numbers stored  
in the two-touch memory locations.  
ENTER LOCATION  
_
1. When the telephone is idle, press MEM. The  
12:00AM11-20 15  
screen shows ENTER LOCATION.  
2. Press a dial pad key (0 through 9) to choose  
the desired two-touch memory location. The  
number is displayed on the screen.  
888-722-7702  
3. Press FLASH to return to idle mode.  
12:00AM11-20 15  
NOTES:  
• If there is no number in the two-touch location  
you selected in step 2, the telephone shows  
------------ in the second row.  
• The screen can show up to 12 digits in the  
second row. So, if the number is longer than 12  
digits, the screen only shows the last 12 digits.  
To dial a two-touch number  
Use the following steps to dial a desired telephone  
number stored in the two-touch memory location.  
ENTER LOCATION  
_
1. Follow steps 1 and 2 in To review two-touch  
numbers on this page to find the desired entry.  
12:00AM11-20 15  
2. Press DISPLAY DIAL to dial using the  
speakerphone or press DISPLAY DIAL and lift  
the handset to dial using the handset.  
-OR-  
8887227702  
1. Lift the handset or press SPEAKER.  
2. Press MEM. The screen shows ENTER LOCATION.  
12:00AM11-20 15  
3. Press a dial pad key (0 through 9) to choose  
the desired two-touch memory location. The  
telephone dials the number automatically.  
NOTE: If there is no number in the two-touch  
location when you press DISPLAY DIAL, the  
telephone plays an error tone.  
28  
Directory  
Deleting a two-touch number  
To delete a two-touch number  
Use the following steps to delete a telephone  
number stored in the two-touch memory location.  
ENTER LOCATION  
_
1. When the telephone is idle, press MEM. The  
screen shows ENTER LOCATION.  
12:00AM11-20 15  
2. Press a dial pad key (0 through 9) to display  
the telephone number stored in that two-touch  
memory location.  
3. Press REMOVE. The screen shows DELETED  
with a confirmation tone and then shows  
ENTER LOCATION. You cannot retrieve an entry  
once you have deleted it.  
888-722-7702  
12:00AM11-20 15  
DELETED  
4. Press FLASH to return to idle mode.  
-OR-  
12:00AM11-20 15  
1. When the telephone is idle, press MEM, SELECT,  
and then MEM.  
2. When the screen shows ENTER LOCATION,  
press a dial pad key (0 through 9) to choose the  
desired two-touch location. The screen shows  
DELETED with a confirmation tone. You cannot  
retrieve an entry once you have deleted it.  
ENTER LOCATION  
_
12:00AM11-20 15  
3. Press FLASH to return to idle mode.  
NOTE: You cannot edit the number stored in  
the two-touch location. If you need to change an  
entry, you have to delete the entry and re-enter  
the number.  
29  
Directory  
Directory overview  
Directory memory capacity  
This telephone has a directory where you can  
store up to 25 additional telephone numbers and  
names. Numbers can be up to 24 digits and names  
can be up to 15 characters.  
Directory entries are stored in alphabetical order.  
You may wish to enter names with the last name  
first to maintain consistency with information  
stored through the caller ID features of this  
telephone.  
Press FLASH while reviewing the directory to exit  
the directory without saving changes and return to  
idle mode.  
Character chart  
Refer to the chart below and use the dial pad keys  
to enter the letters, digits or symbols. Press the  
key repeatedly until the desired character shows  
on the screen.  
Characters by number of key press  
Dial  
Key  
1
1
2
.
3
,
4
5
6
7
1
2
3
4
5
6
7
8
9
0
space  
-
/
&
A
D
G
J
B
E
C
F
I
2
3
4
5
6
S
8
Z
H
K
N
Q
U
X
L
O
R
V
Y
M
P
T
7
9
W
0
#
#
30  
Directory  
Directory storage  
Use the following steps to store a name and  
telephone number in the directory.  
1. When the telephone is idle, press DIR/ to enter  
16 CALLS 5 NEW  
the directory.  
2. Press SELECT. The screen shows ENTER NUMBER.  
12:00AM11-20 15  
3. To copy the last number dialed, press  
REDIAL/PAUSE (up to 24 digits).  
-OR-  
CHRISTINE SMITH  
888-722-7702  
12:00AM11-20 15  
Use the dial pad keys to enter the telephone  
number (up to 24 digits).  
• To backspace and erase a digit, press REMOVE.  
• To insert a four-second dialing pause, press  
REDIAL/PAUSE. A P appears on the screen.  
ENTER NUMBER  
8003604121_  
12:00AM11-20 15  
4. Press SELECT. The screen shows ENTER NAME.  
5. Use the dial pad keys and Character chart on  
page 30 to enter the letters, digits or symbols (up  
to 15 characters). Press the key repeatedly until  
the desired character shows on the screen.  
ENTER NAME  
8003604121  
12:00AM11-20 15  
• To backspace and erase a character, press  
REMOVE.  
6. Press SELECT to save the entry. The screen  
shows STORED with a confirmation tone and  
then returns to the directory.  
ROBERT BROWN_  
8003604121  
12:00AM11-20 15  
7. Repeat steps 2 through 6 to store more directory  
entries.  
-OR-  
Press FLASH to return to idle mode.  
STORED  
NOTES:  
12:00AM11-20 15  
• If you enter more than 24 digits in a telephone  
number in step 3, the screen shows ONLY 24  
ALLOWED with an error tone.  
• If you enter more than 15 characters in a name  
in step 5, the screen shows ONLY 15 ALLOWED  
with an error tone.  
• If there are already 25 stored entries, after  
you press SELECT in step 2, the screen shows  
MEMORY FULL with an error tone and then  
returns to the directory.  
31  
Directory  
Reviewing and dialing a directory  
entry  
To review directory entries  
Use the following steps to review directory entries.  
1. When the telephone is idle, press DIR/ to  
CHRISTINE SMITH  
888-722-7702  
12:00AM11-20 15  
enter the directory.  
2. Press DIR/ or CID/ to scroll through the  
directory entries.  
-OR-  
Press the dial pad key for the first character of  
the entry you wish to review until the character  
you are looking for is displayed. Then press  
DIR/ or CID/ to scroll through the entries  
beginning with this character.  
ROBERT BROWN  
800-360-4121  
12:00AM11-20 15  
3. Press FLASH to return to idle mode.  
NOTES:  
• If you try to view directory entries when there  
are none, the screen shows DIRECTORY EMPTY  
with an error tone.  
• If you scroll to the end of the directory, the  
telephone plays an error tone.  
• The screen can show up to 12 digits in the  
second row. So, if the number is longer than 12  
digits, the screen only shows the last 12 digits.  
To dial a directory number  
Use the following steps to dial a telephone  
number stored in the directory.  
CHRISTINE SMITH  
888-722-7702  
1. Follow steps 1 and 2 in To review directory  
entries on this page to find the desired entry.  
12:00AM11-20 15 2. Press DISPLAY DIAL. The telephone  
automatically turns on the speakerphone and  
then dials the displayed telephone number.  
-OR-  
8887227702  
Press DISPLAY DIAL and lift the handset. The  
telephone dials the number automatically using  
handset.  
12:00AM11-20 15  
32  
Directory  
Deleting a directory entry  
Use the following steps to delete a directory entry.  
1. When the telephone is idle, press DIR/ to  
enter the directory.  
CHRISTINE SMITH  
888-722-7702  
12:00AM11-20 15  
2. Press DIR/ or CID/ to scroll through the  
directory entries.  
-OR-  
Press the dial pad key for the first character of  
the entry you wish to review until the character  
you are looking for is displayed. Then press  
DIR/ or CID/ to scroll through the entries  
beginning with this character.  
DELETED  
12:00AM11-20 15  
3. Press REMOVE (entry removal button) to delete  
the displayed entry. The screen shows DELETED  
with a confirmation tone and then returns to  
the directory.  
4. Press FLASH to return to idle mode.  
NOTE: Directory entries cannot be edited. If  
you need to change an entry you will need to  
delete the entry and re-enter the information.  
33  
Caller ID operation  
Caller ID overview  
About caller ID  
This telephone has a caller ID feature that works  
with the caller identification service provided by  
your telephone service provider. There is a fee for  
this service, and it might not be available in all  
areas. This telephone can provide information only  
if both you and the caller are in areas offering  
caller identification service, and if both telephone  
service providers use compatible equipment.  
Caller ID with call waiting lets you see who’s  
calling before you answer the call, even when  
you’re on another call.  
You may need to change your telephone service  
to use this feature. Contact your telephone service  
provider if:  
• You have both caller ID and call waiting, but  
as separate services (you may need combined  
service).  
• You have only caller ID service, or only call  
waiting service.  
• You don’t subscribe to any caller ID or call  
waiting service.  
You can use this telephone with regular caller ID  
service, and you can use this telephone’s other  
features without subscribing to either caller ID or  
combined caller ID with call waiting services.  
About home area code and local area codes  
Always set your home area code, and if you need  
them, up to four local area codes (see Set home  
area code on page 19 and Set local area code  
on page 19). Entering these area codes changes  
how numbers are displayed in the call history and  
makes returning a call from the call history easier  
(see Returning a call on page 38).  
34  
Caller ID operation  
Caller ID overview  
How caller ID works  
If you subscribe to caller ID service provided by  
your telephone service provider, information about  
each caller is displayed between the first and  
second ring.  
The call is  
missed and  
unreviewed.  
Caller’s name  
CHRISTINE SMITH  
Caller’s number  
888-722-7702  
The call  
comes more  
than once.  
AM  
ERR  
16 12:00 11-20 15  
Entry number An error from the Time of call Date of call  
incoming caller ID  
The time and date of the call, the caller’s name  
and telephone number are included on the screen  
if they were sent by the caller’s telephone service  
provider. Due to regional service differences, the  
caller ID information might not be available for  
every incoming call. In addition, the callers might  
intentionally block their names and/or telephone  
numbers. Other messages might appear on the  
screen. Refer to Caller ID special messages on  
page 36 for more information.  
Caller ID information appears on the screen as  
long as the telephone rings, for 30 seconds after  
the caller hangs up, or after the call is answered  
at another telephone on the same line.  
NOTE: If you select COMBINED in REPEATED  
CALLS (see Feature summary on page 15) and  
a caller has called more than once, the REP icon  
appears with the caller ID entry.  
35  
Caller ID operation  
Caller ID overview  
Caller ID special messages  
Displays:  
PRIVATE NAME  
Means:  
The caller is blocking the name  
information.  
PPP  
The caller is blocking the telephone  
number information.  
PRIVATE CALLER  
UNKNOWN NAME  
The caller is blocking the name and  
number information.  
Your telephone service provider is  
unable to receive information about  
this caller’s name.  
UUU  
Your telephone service provider is  
unable to receive information about  
this caller’s number.  
UNKNOWN CALLER Your telephone service provider is  
unable to receive information about  
this caller’s name and number.  
Memory match  
If the incoming telephone number is an exact  
match with a telephone number in your directory,  
the name that appears on the screen matches the  
corresponding name in your directory.  
CHRIS  
888-722-7702  
12:00AM11-20 15  
For example, If Christine Smith calls, her name  
appears as CHRIS if this is how you entered into  
your directory.  
How call history works  
Information about the last 65 incoming calls is  
stored in the call history. The most recent call has  
the highest entry number. (For example, if two  
calls have been received, the call with the entry  
number 02 in the call history is the more recent  
one.) You can review the call history to find out  
who has called, return the call or save the caller’s  
name and number into the directory or two-touch  
memory locations.  
NOTE: If you choose  
NO CALLS in CALL LOG  
(see Feature summary  
on page 15), the  
telephone does not store  
the caller ID information  
in the call history.  
When the call history is full, the oldest entry  
is deleted to make room for new incoming call  
information.  
If a call is answered before the information appears  
on the screen, it is not saved in the call history.  
36  
Caller ID operation  
Reviewing call history  
Unreviewed and total calls  
When your telephone is in idle mode, the  
screen shows the number of new (missed and  
unreviewed) calls and the total number of all  
incoming calls.  
16 CALLS 5 NEW  
12:00AM11-20 15  
Each time you review a call history entry marked  
NEW, the number of new calls decreases by one.  
To review call history  
Use the following steps to review the call history.  
1. When the telephone is idle, press CID/ to  
enter the call history.  
CHRISTINE SMITH  
888-722-7702  
16 12:00AM11-20 15  
2. If you select NEW CALL FIRST in CALL LIST  
ORDER (see Feature summary on page 15),  
press CID/ repeatedly to show the new calls.  
Once the new calls have been reviewed, all  
caller ID entries are shown starting with the  
most recent.  
-OR-  
If you select BY TIME in CALL LIST ORDER  
(see Feature summary on page 15), The screen  
shows the caller ID entries starting with the  
most recent call. Press DIR/ or CID/ to scroll  
through the caller ID entries.  
3. Press FLASH to exit and return to idle mode.  
NOTES:  
• If you try to review call history entries when  
there are none, the telephone shows CALL LOG  
EMPTY and plays an error tone.  
• If you scroll to the end of the call history, the  
screen shows END OF LIST with an error tone.  
37  
Caller ID operation  
Returning a call  
Use the following steps to dial a telephone  
number in the call history.  
1. When the telephone is idle, press CID/ to  
enter the call history.  
2. Press DIR/ or CID/ to scroll to the desired  
caller ID entry.  
3. Press DISPLAY DIAL to dial using the  
speakerphone or press DISPLAY DIAL and lift  
the handset to dial using the handset.  
-OR-  
CHRISTINE SMITH  
888-722-7702  
16 12:00AM11-20 15  
If you need to add or remove the area code  
or a 1 at the beginning of the number, do the  
following:  
1888-7227702  
722-7702  
1-722-7702  
888-722-7702  
a. Press SELECT repeatedly to scroll through  
the various dialing formats (1 + area code +  
seven-digit number, seven-digit number, 1 +  
seven-digit number, or area code + seven-  
digit number).  
7227702  
b. Press DISPLAY DIAL to dial using the  
speakerphone or press DISPLAY DIAL and lift  
the handset to dial using the handset.  
12:30AM11-20 15  
38  
Caller ID operation  
Storing a call history entry in the  
directory  
Use the following steps to store the telephone  
number and name of a call history entry in the  
directory.  
1. When the telephone is idle, press CID/ to  
enter the call history.  
CHRISTINE SMITH  
888-722-7702  
16 12:00AM11-20 15  
2. Press DIR/ or CID/ to scroll to the desired  
caller ID entry.  
3. Press MENU to store the displayed telephone  
number in the directory. The screen shows  
STORED with a confirmation tone then returns  
to the call history.  
STORED  
-OR-  
12:00AM11-20 15  
If you need to add or remove the area code  
or a 1 at the beginning of the number, do the  
following:  
a. Press SELECT repeatedly to scroll through  
the various dialing formats (1 + area code +  
seven-digit number, seven-digit number, 1 +  
seven-digit number, or area code + seven-  
digit number).  
b. Press MENU to store the displayed telephone  
number in the directory. The screen shows  
STORED with a confirmation tone then  
returns to the call history.  
4. Press FLASH to return to idle mode.  
NOTES:  
• If there is no telephone number in the displayed  
call history entry when you press MENU in step  
3, the telephone plays an error tone.  
• If the directory is full, the screen shows  
MEMORY FULL and plays an error tone.  
39  
Caller ID operation  
Storing a call history entry in a two-  
touch location  
Use the following steps to store the telephone  
number of a call history entry in a two-touch  
memory location.  
1. When the telephone is idle, press CID/ to  
enter the call history.  
2. Press DIR/ or CID/ to scroll to the desired  
caller ID entry.  
CHRISTINE SMITH  
888-722-7702  
16 12:00AM11-20 15  
3. Press MEM. The screen shows  
ENTER LOCATION.  
-OR-  
If you need to add or remove the area code  
or a 1 at the beginning of the number, do the  
following:  
ENTER LOCATION  
_
a. Press SELECT continually to scroll through  
the various dialing formats (area code +  
seven-digit number, 1 + area code + seven-  
digit number, seven-digit number or 1 +  
seven-digit number).  
12:00AM11-20 15  
STORED  
b. Press MEM. The screen shows  
12:00AM11-20 15  
ENTER LOCATION.  
4. Press a dial pad key (0 through 9) to choose the  
desired two-touch memory location to save the  
displayed telephone number. The screen shows  
STORED with a confirmation tone and then  
returns to the call history.  
5. Press FLASH to return to idle mode.  
NOTES:  
• If there is no telephone number in the displayed  
call history entry when you press MEM in step  
3, the telephone plays an error tone.  
• If the two-touch memory location you selected  
in step 4 above is occupied, the new telephone  
number replaces the old one. Take caution not  
to replace entries you do not wish to delete  
from the two-touch memory locations.  
40  
Caller ID operation  
Deleting call history entries  
To delete a call history entry  
Use the following steps to delete a call history entry.  
CHRISTINE SMITH  
888-722-7702  
16 12:00AM11-20 15  
1. When the telephone is idle, press CID/ to  
enter the call history.  
2. Press DIR/ or CID/ to scroll to the caller ID  
entry.  
3. Press REMOVE (entry removal button) to delete  
the currently displayed entry. The screen shows  
DELETED with a confirmation tone and then  
shows the next call history entry, if any.  
DELETED  
12:00AM11-20 15  
4. Press FLASH to return to idle mode.  
To delete all call history entries  
Use the following steps to delete all call history  
entries.  
CHRISTINE SMITH  
888-722-7702  
16 12:00AM11-20 15  
1. When the telephone is idle, press CID/ to  
enter the call history.  
2. Press and hold REMOVE. The screen shows  
REMOVE ALL?  
REMOVE ALL?  
3. Press REMOVE within three seconds to confirm  
and delete all records from the call history. The  
screen shows DELETED with a confirmation  
tone. Then the telephone shows CALL LOG  
EMPTY and plays an error tone, then returns  
to idle mode automatically. Once deleted, you  
cannot retrieve the entries.  
12:00AM11-20 15  
DELETED  
12:00AM11-20 15  
-OR-  
Press FLASH to exit and leave all caller ID  
entries intact.  
CALL LOG EMPTY  
12:00AM11-20 15  
0 CALLS 0 NEW  
12:00AM11-20 15  
41  
Answering system operation  
Answering system overview  
Message capacity  
The answering system can record up to 99  
messages, depending on the length of each  
message. Individual messages can be up to three  
minutes long, and the total maximum recording  
time is 19 minutes. Messages remain available for  
replay until you delete them.  
16 CALLS 5 NEW  
12:00AM11-20 15  
Message window  
If the recording memory is full, the message  
window displays F. Delete some messages to  
make room for more.  
Voice prompts  
Each time you press an answering system key, the  
answering system uses voice prompts to guide you.  
Message guard™ memory for power failure  
Protects against the loss of messages in the event  
of a power failure.  
Answering system keys  
Message guard™ is a trademark of Advanced American Telephones.  
42  
Answering system operation  
Answering mode  
To turn on the answering system  
To turn the answering machine on and answer  
calls:  
• Press ANS ON/OFF repeatedly until the  
system announces “Answering machine is on.“  
The ANS ON/OFF light turns on.  
NOTES:  
• If the record time left is less than five minutes  
when you turn on the answering system, the  
system plays “Answering machine is on, less  
than five minutes record time left.“  
16 CALLS 5 NEW  
12:00AM11-20 15  
• If the recording memory is full, the answering  
system answers the incoming call after 10  
rings and announces, “Memory is full. Enter  
remote access code.” The telephone does not  
record messages and hangs up automatically  
after waiting for the remote access code for 15  
seconds.  
To turn off the answering system  
To turn the answering machine off and not answer  
calls:  
• Press ANS ON/OFF repeatedly until the  
system announces, “Answering machine is  
off.“ The ANS ON/OFF light is off and the  
message window is blank.  
16 CALLS 5 NEW  
12:00AM11-20  
If the answering system is off, after 10 rings, the  
system announces “Enter remote access code.” The  
telephone hangs up automatically after waiting for  
the remote access code for 15 seconds.  
43  
Answering system operation  
Outgoing announcement  
The outgoing announcement is the message  
callers hear when calls are answered by the  
answering system.  
If the answering system is on (see To turn on the  
answering system on page 43), the telephone  
automatically answers calls with “Hello, please  
leave a message after the tone.“ You can use this  
announcement, or replace it with a recording of  
your own.  
To record your outgoing announcement  
Use the following steps to record an outgoing  
announcement of your own.  
RECORD  
1. Press SKIP/ANNC. The screen shows RECORD  
and the message window displays A.  
12:00AM11-20 A  
2. Press SELECT. The screen shows USE STOP TO  
END with a long beep.  
USE STOP TO END  
3. Speak towards the microphone (MIC) on the  
telephone and maintain a distance of about  
nine inches. You can record an announcement  
for up to two minutes. Announcements shorter  
than one second are not recorded.  
12:00AM11-20 A  
USE STOP TO END  
4. Press PLAY/STOP  
to end the recording. The  
recorded announcement automatically plays  
back and then the telephone automatically  
returns to idle mode with a beep.  
12:00AM11-20 AP  
NOTE: If the recording memory is full, when  
you press SELECT in step 2, the answering system  
announces, “Memory is full.” The telephone  
automatically returns to idle mode. In this case,  
you need to delete some messages (page 46) and  
then record your new outgoing announcement.  
44  
Answering system operation  
Outgoing announcement  
To play the outgoing announcement  
Use the following steps to listen to the outgoing  
announcement.  
PLAY  
1. Press SKIP/ANNC. The screen shows RECORD  
and the message window displays A.  
12:00AM11-20 A  
2. Press REPEAT/MEMO or SKIP/ANNC to scroll  
to PLAY.  
3. Press SELECT. The current announcement plays.  
USE STOP TO END  
The message window displays AP.  
4. When the playback is finished, the telephone  
beeps once and then automatically returns to  
idle mode.  
12:00AM11-20 AP  
To delete your outgoing announcement  
Use the following steps to delete the outgoing  
announcement you recorded.  
1. Follow steps 1-3 in To play the outgoing  
announcement on this page to play back the  
current announcement.  
USE STOP TO END  
12:00AM11-20 AP  
2. Press DELETE during playback to delete your  
announcement. The telephone announces  
Deleted” with a beep and displays dE on the  
message window for two seconds.  
USE STOP TO END  
3. The system plays the pre-recorded  
announcement, “Hello, please leave a message  
after the tone.“ After a beep, the telephone  
automatically returns to idle mode.  
12:00AM11-20 dE  
When your outgoing announcement is deleted,  
calls are answered with the pre-recorded  
announcement, “Hello, please leave a message  
after the tone.“  
45  
Answering system operation  
Message playback  
To play back messages  
If you have new messages, the system plays only  
the new messages (oldest first). If there are no  
new messages, the system plays all the messages  
(oldest first).  
1. Press PLAY/STOP  
to begin message playback.  
to end message playback.  
2. Press PLAY/STOP  
NOTE: If there are no messages, when you  
press PLAY/STOP , the telephone announces,  
You have no messages.“  
16 CALLS 5 NEW  
12:00AM11-20 15  
Information about messages  
• Before each message, the answering system  
announces the day and time (day/time stamp) it  
was received. The message window displays the  
message number currently playing.  
• After the last message, the answering system  
announces, “End of messages.”  
NOTE: If the date and time are not set (see Set  
date and time on page 18), SET CLOCK flashes on  
the screen and the answering system announces  
Time not set” before each message.  
Options during message playback  
• To adjust the playback volume to a comfortable  
level, slide the VOL switch.  
• To skip to the next message, press  
SKIP/ANNC after the telephone plays the day  
and time the current message was received.  
• To go back to the previous message, press  
REPEAT/MEMO while the telephone is playing  
the day and time the current message was  
received.  
• To repeat the message currently playing, press  
REPEAT/MEMO after the telephone plays the  
day and time the current message was received.  
• To delete the message currently playing, press  
DELETE.  
• To stop playback and exit, press PLAY/STOP  
.
46  
Answering system operation  
Message playback  
To delete all old messages  
Use this feature to delete all old messages. New  
(unheard) messages cannot be deleted until you  
have listened to them.  
1. When the telephone is idle, press DELETE. The  
system announces, “To delete all old messages,  
press DELETE again.”  
16 CALLS 5 NEW  
12:00AM11-20 dE 2. Press DELETE within three seconds and  
the system announces “All old messages  
deleted.“ The message window displays dE for  
two seconds with a long beep to confirm the  
deletion. Once you have removed a message,  
you cannot restore it.  
NOTE: If there are no old messages or no  
messages when you press DELETE in step 1,  
the telephone announces, “You have no old  
messages.“  
47  
Answering system operation  
Recording and playing memo  
Memos are messages you record yourself. They  
are saved, played back and deleted exactly like  
incoming messages. You can record a memo as  
a reminder to yourself, or leave a message for  
someone else using the same telephone.  
To record a memo  
Use the following steps to record a memo.  
1. Press REPEAT/MEMO. The screen shows USE  
STOP TO END with a long beep.  
16 CALLS 5 NEW  
2. Speak towards the microphone (MIC) on the  
telephone and maintain a distance of about  
nine inches. The elapsed time (in seconds,  
0-59) appears on the message window while  
recording. You can record a memo up to three  
minutes. Memos shorter than one second are  
not recorded.  
12:00AM11-20 0  
3. Press PLAY/STOP  
to stop recording. The  
telephone beeps to confirm the recording has  
finished.  
NOTE: If the answering system memory is full,  
when you press REPEAT/MEMO in step 1, the  
answering system announces, “Memory is full.” The  
telephone automatically returns to idle mode.  
To play back memos  
Memos are stored as messages. See Message  
playback on page 46 for instructions on playback  
and deletion.  
48  
Answering system operation  
Call screening, priority call and call  
intercept  
Call screening  
CHRISTINE SMITH  
888-722-7702  
12:00AM11-20 --  
If CALL SCREENING is ON (see Feature summary  
on page 15), the incoming messages on your  
telephone are played through the speaker while  
they are being recorded. While call screening, you  
can slide the VOL switch to adjust the volume  
to a comfortable level.  
Priority call  
You may choose to give your priority code (see  
Feature summary on page 15) to someone  
special so you know when they are calling. When  
the person calls, he should enter your priority  
code while the answering system is playing the  
outgoing announcement. The answering system  
asks the caller to “Please wait a moment.” The  
telephone then plays the priority call tone for 30  
seconds to alert you that a person with a high  
priority is calling.  
Call intercept  
While call screening, you can lift the handset or  
press SPEAKER to stop recording and speak to  
the caller.  
During the 30-second priority call tone, you can  
lift the handset or press SPEAKER to stop the  
tone and speak to the caller.  
49  
Answering system operation  
Remote access  
Use the remote access feature to access your  
answering system from any touch-tone telephone  
on a different telephone line (away from your  
home). A three-digit remote access code is  
required. This code is pre-set to 500. See Feature  
summary on page 15 to change the code.  
To access your answering system  
Use the following steps to access your answering  
system.  
1. Dial your telephone number from any touch-  
tone telephone.  
2. When the answering system answers, enter the  
three-digit remote access code (500, unless  
you have changed it). The answering system  
announces “Remote access mode,“ the number  
of messages (“You have XX new messages,“  
You have XX messages,“ or “You have no  
messages,“) and then plays the messages  
automatically.  
3. Enter the remote commands (see Remote  
commands on this page).  
4. Hang up to end the call and save all undeleted  
messages.  
Remote commands  
Play back all  
messages  
1
Press to play back all messages.  
Play back new  
messages  
2
Press to play back new messages. If  
you have new messages, the system  
plays the new messages (oldest first).  
If there are no new messages, the  
system announces “You have no new  
messages.“ Press 2 again to play back  
all messages.  
Delete a message  
3
Press during a message playback to  
delete the current message.  
Delete all old  
messages  
*3  
Press to delete all old messages.  
50  
Answering system operation  
Remote access  
Replay current or  
previous message  
4
Press while the telephone is playing  
the day and time the current message  
was received to go back to the  
previous message.  
Press after the telephone plays the  
day and time the current message was  
received to repeat the message.  
Stop  
Press to stop playback.  
5
Skip to next message Press during playback to skip the  
6
current message and advance to the  
next message.  
Turn system on or off Press to turn the answering system on  
or off.  
0
NOTES:  
• If the answering system is off, the system  
answers the incoming call after 10 rings and  
announces “Enter remote access code.” The  
telephone does not record messages and  
automatically hangs up after waiting for the  
remote access code for 15 seconds.  
• If the recording memory is full, the answering  
system answers the incoming call after 10  
rings and announces “Memory is full. Enter  
remote access code.” The telephone does not  
record messages and hangs up automatically  
after waiting for the remote access code for 15  
seconds.  
• If no command is entered within 15 seconds  
during remote access, the telephone  
automatically hangs up the call with a beep.  
• There is a wallet card listing the remote  
commands at the back of this user’s manual.  
Cut it out and keep it in your wallet for quick  
reference.  
51  
Appendix  
Troubleshooting  
If you have difficulty with your telephone, please try the suggestions below.  
For Customer Service, or to purchase accessories or replacement parts, visit  
our website at www.telephones.att.com, or call 1 (800) 222-3111.  
In Canada, dial 1 (866) 288-4268. Have the serial number, found on the  
underside of your telephone, available when contacting customer service.  
Please retain your receipt as your proof of purchase.  
My telephone  
appears to be dead.  
• Make sure the power adapter is securely plugged into  
an electrical outlet not controlled by a wall switch.  
• Unplug the power adapter from the electrical outlet.  
Wait for approximately 15 seconds, then re-install  
it. Allow up to one minute for the telephone to  
synchronize.  
• Disconnect the telephone base from the telephone  
wall jack and plug in a working telephone. If this  
telephone does not work, the problem is probably  
in the wiring or the local service. Call the telephone  
service provider.  
There is no dial tone. • First, try all suggestions in My telephone appears  
to be dead on this page.  
• The telephone line cord might be malfunctioning. Try  
installing a new telephone line cord.  
• Make sure the coiled handset cord is securely installed  
between the handset and the telephone base.  
• Disconnect the telephone base from the telephone  
wall jack and connect a different telephone. If there  
is no dial tone on that telephone either, the problem  
is in your wiring or local service. Contact your  
telephone service provider (charges may apply).  
52  
Appendix  
Troubleshooting  
I cannot dial out.  
• First, try all suggestions in There is no dial tone on  
page 52.  
• Make sure there is a dial tone before dialing. It  
is normal if the telephone takes a second or two  
before producing a dial tone. Wait an extra second  
before dialing.  
• Check that all the telephones connected to the same  
telephone line are hung up.  
• Make sure to set the DIAL TYPE to the correct  
setting (pulse dialing or tone dialing) for the service  
in your area (see Feature summary on page 15).  
• If any of your other telephones are having the same  
problem, the problem is in the wiring or local service.  
Contact your telephone service provider (charges  
may apply).  
• If you are using the speakerphone, eliminate any  
background noise. Noise from a television, radio,  
or other appliances might cause the telephone to  
not dial out properly. If you cannot eliminate the  
background noise, first try muting the telephone  
before dialing, or dialing from another room in your  
home with less background noise.  
The telephone does • Make sure the ringer is on (see Ringer volume on  
not ring when there  
is an incoming call.  
page 14).  
• Make sure the telephone line cord and power adapter  
are plugged in properly (see Telephone installation  
on page 7).  
• There might be too many extension telephones  
on the telephone line to allow all of them to ring  
simultaneously. Try unplugging one telephone at a  
time until the telephones start ringing.  
• Test a working telephone at the same telephone  
jack. If another telephone has the same problem,  
the problem is in the telephone jack. Contact your  
telephone service provider (charges may apply).  
• The telephone line cord might be malfunctioning. Try  
installing a new telephone line cord.  
53  
Appendix  
Troubleshooting  
My calls fade out  
or cut in and out  
when I am using the  
telephone.  
• If you are using the handset when this problem occurs,  
try unplugging the coiled handset cord and firmly  
plugging it in the handset and telephone base again.  
• If you are using the speakerphone when this  
problem occurs, eliminate any background noise.  
Noise from the television, radio, or other appliances  
might cause the speakerphone to cut in and out.  
Try pressing MUTE when you are not speaking to  
eliminate the background noise.  
• Disconnect the telephone base from the telephone  
wall jack and plug in another corded telephone. If  
calls are still not clear, the problem is probably in  
the wiring or local service. Contact your telephone  
service provider (charges may apply).  
• If you subscribe to high-speed Internet service  
(digital subscriber line - DSL) through your  
telephone line, you must install a DSL filter between  
the telephone line cord and the telephone wall jack  
(see Telephone installation on page 7). The filter  
prevents noise and caller ID problems caused by  
DSL interference. Please contact your DSL service  
provider for more information about DSL filters.  
I hear other calls  
when using the  
telephone.  
• Disconnect the telephone base from the telephone  
wall jack. Plug in a different telephone. If you still  
hear other calls, the problem is probably in the  
wiring or local service. Contact your telephone  
service provider (charges may apply).  
Display screen is  
blank.  
• Make sure the power adapter is securely plugged in the  
POWER jack on the back of the telephone base and  
into an electrical outlet not controlled by a wall switch.  
Operation during a  
power failure.  
• This telephone operates during a power failure if a  
telephone line cord is installed between the wall  
jack and the telephone base. You are able to answer  
calls with the handset, and dial calls using the dial  
pad keys. No other features work unless AC power is  
recovered. All settings in menu options (except SET  
TIME/DATE) and all messages stored in the mailbox  
are retained during a power failure.  
54  
Appendix  
Troubleshooting  
My caller ID features • Caller ID is a subscription service. You must  
are not working  
properly  
subscribe to this service from your telephone service  
provider for this feature to work on your telephone.  
• The caller might not be calling from an area that  
supports caller ID.  
• Both your and the caller’s telephone service  
providers must use equipment compatible with  
caller ID service.  
• Make sure you select ALL CALLS in CALL LOG (see  
Feature summary on page 15) to set the telephone  
to record caller ID information in the call history.  
• If you select NEW CALL FIRST in CALL LIST ORDER,  
the telephone first shows the new (unreviewed)  
caller ID entries then entries starting with the most  
recent call in the call history. If you select BY TIME,  
the telephone shows the caller ID entries starting  
with the most recent call in the call history (see  
Feature summary on page 15).  
• Make sure the area codes are set correctly in the  
telephone (see Set home area code on page 19  
and Set local area code on page 19).  
• Reset the telephone. See Common cure for  
electronic equipment on page 58.  
• If you subscribe to high-speed Internet service  
(digital subscriber line - DSL) through your  
telephone line, you must install a DSL filter between  
the telephone line cord and the telephone wall jack  
(see Telephone installation on page 7). The filter  
prevents noise and caller ID problems caused by  
DSL interference. Please contact your DSL service  
provider for more information about DSL filters.  
55  
Appendix  
Troubleshooting  
The telephone does • Make sure you subscribe to caller ID with call  
not receive caller ID  
waiting features provided by the telephone service  
or the telephone does provider.  
not display caller ID  
during call waiting.  
• The caller might not be calling from an area that  
supports caller ID.  
• Both your and the caller’s telephone service  
providers must use equipment compatible with  
caller ID service.  
• If you subscribe to high-speed Internet service  
(digital subscriber line - DSL) through your  
telephone line, you must install a DSL filter between  
the telephone line cord and the telephone wall jack  
(see Telephone installation on page 7). The filter  
prevents noise and caller ID problems caused by  
DSL interference. Please contact your DSL service  
provider for more information about DSL filters.  
The answering  
system does not  
answer after the  
correct number of  
rings.  
• Make sure the answering system is on (see To turn  
on the answering system on page 43). When the  
answering system is on, the ANS ON/OFF light  
should be lit.  
• If you choose tS 2-4 (or tS 4-6) in # OF RINGS,  
the answering system picks up incoming calls after  
two (four, if you select tS 4-6) rings if there are any  
new messages. When there are no new messages,  
the answering system picks up incoming calls after  
four (six, if you select tS 4-6) rings (see Feature  
summary on page 15).  
• If the memory is full or if the answering system is  
off, the system answers after ten rings.  
• In some cases, the answering system may be  
affected by the ringing system used by the  
telephone service provider.  
The announcement • When recording the announcement, make sure you  
message is not clear.  
speak in a normal tone of voice about nine inches  
from the telephone base.  
• Make sure there is no background noise (television,  
music, traffic, etc.) when recording.  
56  
Appendix  
Troubleshooting  
The messages on the • If a caller leaves a very long message, part of it may  
answering system are  
incomplete.  
be lost when the system disconnects the call after  
three minutes.  
• If the caller pauses for more than 7 seconds, the  
system stops recording and disconnects the call.  
• If memory is full while recording a message, the  
answering system announces, “Memory is full“  
and then hangs up. You need to delete some old  
messages in order to make room for new messages.  
• If the caller enters your priority code, the answering  
system stops recording and announces, “Please wait  
a moment.“ (See Priority call on page 49.)  
• If the caller’s voice is very soft, the system may stop  
recording and disconnect the call.  
The messages are  
• Slide the VOL switch to increase the speaker  
very difficult to hear.  
volume.  
The answering  
system does not  
respond to remote  
commands.  
• Make sure you are using the correct remote access  
code (see Feature summary on page 15).  
• Make sure you are calling from a touch-tone  
telephone (away from home). When dialing a  
number, you should hear tones. If you hear clicks,  
then it is not a touch-tone telephone and cannot  
activate the answering system.  
• The answering system might not detect the remote  
access code when your announcement is playing.  
Wait until the announcement is over before entering  
the code.  
• There might be interference on the telephone line you  
are using. Press the dial pad keys firmly when dialing.  
57  
Appendix  
Troubleshooting  
Common cure for  
If the telephone is not responding normally, try resetting  
electronic equipment: the telephone. Do the following in the order listed:  
1. Disconnect the power adapter from the telephone  
base.  
2. Disconnect the telephone line cord from the  
telephone base.  
3. Wait a few minutes before connecting the power  
adapter and the telephone line cord to the  
telephone base.  
4. Wait for the telephone to synchronize its connection.  
This might take up to one minute.  
58  
Appendix  
General product care  
To keep your telephone working well and looking good, follow these  
guidelines:  
• Avoid putting it near heating appliances and devices that generate  
electrical noise (for example, motors or fluorescent lamps).  
• DO NOT expose it to direct sunlight or moisture.  
• Avoid dropping the telephone or treating it roughly.  
• Clean with a soft cloth.  
• Never use a strong cleaning agent or abrasive powder because this can  
damage the finish.  
• Retain the original packaging in case you need to ship it at a later date.  
59  
Appendix  
Important safety information  
This symbol is to alert you to important operating or servicing instructions that may appear  
in this user’s manual. Always follow basic safety precautions when using this product to reduce  
the risk of injury, fire, or electric shock.  
Safety information  
Read and understand all instructions in the user’s manual. Observe all markings on the  
product.  
Avoid using a telephone during a thunderstorm. There might be a slight chance of electric  
shock from lightning.  
Do not use a telephone in the vicinity of a gas leak. If you suspect a gas leak, report it  
immediately, but use a telephone away from the area where gas is leaking. If this product is a  
cordless model, make sure the base is also away from the area.  
Do not use this product near water, or when you are wet. For example, do not use it in a  
wet basement or shower, or next to a swimming pool, bathtub, kitchen sink, or laundry tub. Do  
not use liquids or aerosol sprays for cleaning. If the product comes in contact with any liquids,  
unplug any line or power cord immediately. Do not plug the product back in until it has dried  
thoroughly.  
Install this product in a protected location where no one can trip over any line or power  
cords. Protect cords from damage or abrasion.  
If this product does not operate normally, read Troubleshooting in this user’s manual  
(page 52). If you cannot solve the problem, or if the product is damaged, refer to Limited  
warranty on page 64. Do not open this product except as may be directed in your user’s  
manual. Opening the product or reassembling it incorrectly may expose you to hazardous  
voltages or other risks.  
If this product has user-replaceable batteries, replace batteries only as described in your  
user’s manual. Do not burn or puncture batteries—they contain caustic chemicals.  
If this product has a three-prong (grounding) plug or a polarized plug with one wide  
prong, it might not fit in non-polarized outlets. Do not defeat the purpose of these plugs. If  
they do not fit in your outlet, the outlet should be replaced by an electrician.  
CAUTION: Use only the power adapter provided with this product. To obtain a replacement,  
visit our website at www.telephones.att.com, or call 1 (800) 222–3111.  
In Canada, dial 1 (866) 288-4268.  
Especially about corded telephones  
Electrical power: The telephone base must be connected to a working electrical outlet. The  
electrical outlet should not be controlled by a wall switch. Calls cannot be made from the  
handset if the telephone base is unplugged, switched off, or if the electrical power is  
interrupted.  
Power adapter: The power adapter is intended to be correctly oriented in a vertical or floor  
mount position. The prongs are not designed to hold the plug in place if it is plugged into a  
ceiling, under-the-table or cabinet outlet.  
SAVE THESE INSTRUCTIONS  
60  
Appendix  
FCC and ACTA information  
If this equipment was approved for connection to the telephone network prior to July 23,  
2001, it complies with Part 68 of the Federal Communications Commission (FCC) rules. If  
the equipment was approved after that date, it complies with the Part 68 rules and with the  
Technical Requirements for Connection of Equipment to the Telephone Network adopted by the  
Administrative Council for Terminal Attachments (ACTA). We are required to provide you with the  
following information.  
1. Product identifier and REN information  
The label on the back or bottom of this equipment contains, among other things, an identifier  
indicating product approval and the Ringer Equivalence Number (REN). This information must  
be provided to your telephone service provider upon request. For equipment approved prior to  
July 23, 2001, the product identifier is preceded by the phrase “FCC Reg No.” and the REN is  
listed separately. For equipment approved after that date, the product identifier is preceded by  
“US” and a colon (:), and the REN is encoded in the product identifier without a decimal point  
as the sixth and seventh characters following the colon. For example, the product identifier US:  
AAAEQ03T123XYZ indicates the REN would be 0.3.  
The REN is used to determine how many devices you can connect to your telephone line and  
still have them ring when you are called. In most, but not all areas, the sum of all RENS should  
be five (5.0) or less. You might want to contact your telephone service provider for more  
information.  
2. Connection and use with the nationwide telephone network  
The plug and jack used to connect this equipment to the premises wiring and the telephone  
network must comply with the applicable part 68 rules and technical requirements adopted  
by ACTA. A compliant telephone cord and modular plug is provided with this product. It is  
designed to be connected to a compatible modular wall jack that is also compliant. An RJ11  
jack should normally be used for connecting to a single line and an RJ14 jack for two lines,  
see installation instructions in the user’s manual. This equipment may not be used with  
coin telephone lines or with party lines. If you have specially wired alarm dialing equipment  
connected to your telephone line, ensure the connection of this equipment does not disable  
your alarm equipment. If you have questions about what will disable the alarm equipment,  
consult your telephone service provider or qualified installer.  
3. Repair instructions  
If this equipment is malfunctioning, it must be unplugged from the modular wall jack until the  
problem has been corrected. Repairs to this telephone equipment can only be made by the  
manufacturer or its authorized agents. For repair procedures, follow the instructions outlined  
under the limited warranty.  
4. Rights of the telephone service provider  
If this equipment is causing harm to the telephone network, the telephone service provider  
may temporarily discontinue your telephone service. The telephone service provider is  
required to notify you before interrupting service. If advance notice is not practical, you will be  
notified as soon as possible. You will be given the opportunity to correct the problem and the  
telephone service provider is required to inform you of your right to file a complaint with the  
FCC. Your telephone service provider may make changes in its facilities, equipment, operation,  
or procedures that could affect the proper functioning of this product. The telephone service  
provider is required to notify you if such changes are planned.  
5. Hearing aid compatibility  
If this product is equipped with a corded or cordless handset, it is hearing aid compatible.  
61  
Appendix  
FCC and ACTA information  
6. Programming/testing of emergency numbers  
If this product has memory dialing locations, you may choose to store police, fire department  
and emergency medical service telephone numbers in these locations. If you do, please keep  
three things in mind:  
a. We recommend that you also write the telephone number on the directory card (if  
applicable), so that you can still dial the emergency number manually if the memory dialing  
feature doesn’t work.  
b. This feature is provided only as a convenience, and the manufacturer assumes no  
responsibility for customer reliance upon the memory feature.  
c. Testing the emergency telephone numbers you have stored is not recommended. However,  
if you do make a call to an emergency number:  
You must remain on the line and briefly explain the reason for the call before hanging  
up.  
Programming/testing of emergency numbers should be performed during off-peak  
hours, such as in the early morning or late evening, when the emergency services tend  
to be less busy.  
62  
Appendix  
Part 15 of FCC rules  
Some telephone equipment generates, uses, and can radiate radio-frequency energy and, if not  
installed and used properly, may cause interference to radio and television reception. This product  
has been tested and found to meet the standards for a class B digital device, as specified in part  
15 of the FCC rules.  
These specifications are designed to provide reasonable protection against such interference  
in a residential installation. However, there is no guarantee that interference will not occur in a  
particular installation.  
If this product causes interference to radio, VCR or television reception when it is in use, you  
might correct the interference with any one or all of these measures:  
Where it can be done safely, re-orient the receiving radio, VCR or television antenna.  
To the extent possible, relocate the radio, VCR, television or other receiver with respect to the  
telephone equipment.  
If this telephone product runs on AC power, plug your product into an AC outlet that’s not on  
the same circuit as one used by your radio, VCR or television.  
Consult a dealer or an experienced radio/TV technician for help.  
Modifications to this product, not expressly approved by the manufacturer, could void the  
user’s authority to operate the equipment.  
63  
Appendix  
Limited warranty  
The AT&T brand is used under license - any repair, replacement or warranty service, and all  
questions about this product should be directed to: In the United States of America, call  
1 (800) 222-3111 or visit www.telephones.att.com; in Canada, call  
1 (866) 288-4268.  
1. What does this limited warranty cover?  
The manufacturer of this AT&T-branded product warrants to the holder of a valid proof of  
purchase (“CONSUMER” or “you”) that the product and all accessories provided in the sales  
package (“PRODUCT”) are free from defects in material and workmanship, pursuant to the  
following terms and conditions, when installed and used normally and in accordance with the  
PRODUCT operating instructions. This limited warranty extends only to the CONSUMER for  
products purchased and used in the United States of America and Canada.  
2. What will be done if the PRODUCT is not free from defects in materials and workmanship  
during the limited warranty period (“materially defective PRODUCT”)?  
During the limited warranty period, the manufacturer’s authorized service representative  
repairs or replaces at the manufacturer’s option, without charge, a materially defective  
PRODUCT. If the manufacturer repairs the PRODUCT, they may use new or refurbished  
replacement parts. If the manufacturer chooses to replace the PRODUCT, they may replace  
it with a new or refurbished PRODUCT of the same or similar design. The manufacturer  
retains the defective parts, modules, or equipment. Repair or replacement of the PRODUCT,  
at the manufacturer’s option, is your exclusive remedy. The manufacturer returns the repaired  
or replacement products to you in working condition. You should expect the repair or  
replacement to take approximately 30 days.  
3. How long is the limited warranty period?  
The limited warranty period for the PRODUCT extends for ONE (1) YEAR from the date of  
purchase. If the manufacturer repairs or replaces a materially defective PRODUCT under the  
terms of this limited warranty, this limited warranty also applies to repaired or replacement  
PRODUCT for a period of either (a) 90 days from the date the repaired or replacement  
PRODUCT is shipped to you or (b) the time remaining on the original one-year limited  
warranty; whichever is longer.  
4. What is not covered by this limited warranty?  
This limited warranty does not cover:  
PRODUCT that has been subjected to misuse, accident, shipping or other physical damage,  
improper installation, abnormal operation or handling, neglect, inundation, fire, water, or  
other liquid intrusion; or  
PRODUCT that has been damaged due to repair, alteration, or modification by anyone other  
than an authorized service representative of the manufacturer; or  
PRODUCT to the extent that the problem experienced is caused by signal conditions,  
network reliability or cable or antenna systems; or  
PRODUCT to the extent that the problem is caused by use with non-AT&T accessories; or  
PRODUCT whose warranty/quality stickers, PRODUCT serial number plates or electronic  
serial numbers have been removed, altered or rendered illegible; or  
PRODUCT purchased, used, serviced, or shipped for repair from outside the United States  
of America or Canada, or used for commercial or institutional purposes (including but not  
limited to products used for rental purposes); or  
PRODUCT returned without a valid proof of purchase (see item 6 below); or  
Charges for installation or setup, adjustment of customer controls, and installation or repair  
of systems outside the unit.  
64  
Appendix  
Limited warranty  
5. How do you get warranty service?  
To obtain warranty service in the United States of America, visit  
www.telephones.att.com or call 1 (800) 222-3111; in Canada, please  
dial 1 (866) 288-4268. NOTE: Before calling for service, please review the user’s  
manual. A check of the PRODUCT controls and features might save you a service call.  
Except as provided by applicable law, you assume the risk of loss or damage during transit  
and transportation and are responsible for delivery or handling charges incurred in the  
transport of the PRODUCT(s) to the service location. The manufacturer will return repaired or  
replaced PRODUCT under this limited warranty. Transportation, delivery or handling charges  
are prepaid. The manufacturer assumes no risk for damage or loss of the PRODUCT in transit.  
If the PRODUCT failure is not covered by this limited warranty, or proof of purchase does not  
meet the terms of this limited warranty, the manufacturer notifies you and requests that you  
authorize the cost of repair prior to any further repair activity. You must pay for the cost of  
repair and return shipping costs for the repair of products that are not covered by this limited  
warranty.  
6. What must you return with the PRODUCT to get warranty service?  
You must:  
a. Return the entire original package and contents including the PRODUCT to the service  
location along with a description of the malfunction or difficulty; and  
b. Include a “valid proof of purchase” (sales receipt) identifying the PRODUCT purchased  
(PRODUCT model) and the date of purchase or receipt; and  
c. Provide your name, complete and correct mailing address, and telephone number.  
7. Other limitations  
This warranty is the complete and exclusive agreement between you and the manufacturer of  
this AT&T branded PRODUCT. It supersedes all other written or oral communications related to  
this PRODUCT. The manufacturer provides no other warranties for this PRODUCT. The warranty  
exclusively describes all of the manufacturer’s responsibilities regarding the PRODUCT. There  
are no other express warranties. No one is authorized to make modifications to this limited  
warranty and you should not rely on any such modification.  
State/Provincial Law Rights: This warranty gives you specific legal rights, and you might also  
have other rights that vary from state to state or province to province.  
Limitations: Implied warranties, including those of fitness for a particular purpose and  
merchantability (an unwritten warranty that the PRODUCT is fit for ordinary use) are limited to  
one year from date of purchase. Some states/provinces do not allow limitations on how long  
an implied warranty lasts, so the above limitation might not apply to you. In no event shall the  
manufacturer be liable for any indirect, special, incidental, consequential, or similar damages  
(including, but not limited to lost profits or revenue, inability to use the PRODUCT or other  
associated equipment, the cost of substitute equipment, and claims by third parties) resulting  
from the use of this PRODUCT. Some states/provinces do not allow the exclusion or limitation  
of incidental or consequential damages, so the above limitation or exclusion might not apply  
to you.  
Please retain your original sales receipt as proof of purchase.  
65  
Appendix  
Technical specifications  
Operating temperature  
32°F — 122°F  
0°C — 50°C  
Power adapter input  
Power adapter output  
REN  
AC120V 60Hz  
AC6V 350mA  
0.7B  
66  
Appendix  
Index  
A
F
AC power, 26  
Feature summary, 15  
Flash, 25  
Announcement, 44–45  
Answer a call, 21  
Answering system, 42–51  
Audible message alert, 17  
Audio assist, 24  
H
Handset tab, 9, 12  
Home area code, 19  
I
C
Important safety information, 60  
Indicator lights, 4  
Caller ID, 34–36  
Caller ID special messages, 36  
Call history, 36–41  
Call history setting, 15  
Call intercept, 49  
Call screening, 49  
Call screening setting, 17  
Call waiting, 25  
L
Limited warranty, 64–65  
Local area code, 19  
M
Make a call, 21  
Memo, 48  
Chain dialing, 22  
Character chart, 30  
Menu, 15–20  
Message guard, 42  
Message playback, 46–47  
Message window displays, 5  
Mute, 24  
D
Date and time, 18  
Day/time stamp, 46  
Dial a directory number, 32  
N
Dial a number from the call history,  
38  
New calls, 37  
No AC power, 26  
Dial a two-touch number, 28  
Dialing formats, 38, 39, 40  
Directory, 30–33  
P
Pause, 21, 27, 31  
Power adapter, 7  
Power failure, 26  
Pre-dialing, 21  
Priority call, 49  
Priority code, 17  
Display dial, 23, 32, 38  
Display screen messages, 6  
DSL filter, 7, 10  
E
End a call, 21  
67  
Appendix  
Index  
Q
Quick reference guide, 2–3  
R
Recording time, 42  
Redial, 23  
Remote access, 50–51  
Remote access code, 17  
Remote access wallet card, 69  
Remote commands, 50  
S
Screen angle, 8, 11, 13  
Screen icons, 5  
Speakerphone, 21  
Speed dial, 27  
T
Tabletop installation, 11  
Technical specifications, 66  
Telephone installation, 7  
Temporary tone dialing, 25  
Toll saver, 17  
Tones, 4  
Troubleshooting, 52–58  
Two-touch memory locations, 27–28  
V
Voice prompts, 42  
Volume control, 14  
W
Wall-mount installation, 9  
68  
Appendix  
Remote access wallet card  
The wallet card below lists the commands needed to control your answering  
system from any touch-tone telephone.  
Cut along dotted line.  
Call your telephone number, then enter  
your three-digit remote access code  
(preset to 500).  
Action  
Remote command  
Play all messages.....................1  
Play new messages..................2  
Delete the message.................3 (during message  
playback)  
Delete all old messages........*3  
Fold here.  
Repeat or go back....................4  
Stop..................................................5  
Skip the message......................6  
Turn system on or off.............0  
CL4939 big button big display telephone/answering system  
with caller ID/call waiting  
© 2009 Advanced American Telephones. All Rights Reserved.  
AT&T and the AT&T logo are trademarks of AT&T Intellectual Property  
licensed to Advanced American Telephones, San Antonio, TX 78219.  
Printed in China.  
Audio assist™ and Message guard™ are trademarks of Advanced American Telephones.  
© 2009 Advanced American Telephones. All Rights Reserved.  
AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to  
Advanced American Telephones, San Antonio, TX 78219.  
Printed in China. Issue 4 AT&T 09/09.  

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