User’s manual
993
Two-line speakerphone
with caller ID/call
waiting
You must install the power
adapter before using the
telephone.
See page 11
for easy instructions.
STOP!
For customer service or product information, visit our website at
In Canada, dial 1 (866) 288-4268.
CAUTION: To reduce the risk of fire or injury to persons or damage to
the telephone, read and follow these instructions carefully:
• Use only alkaline 9V batteries (purchased separately).
• Do not dispose of the battery in a fire. Like other batteries of this type,
it could explode if burned. Check with local codes for special disposal
instructions.
• Do not open or mutilate the battery. Released electrolyte is corrosive and
may cause damage to the eyes or skin. It may be toxic if swallowed.
• Exercise care in handling batteries in order not to create a short circuit. Do
not allow conductive materials such as rings, bracelets, or keys to touch the
battery. The battery or conductor may overheat and cause harm.
• Observe proper polarity orientation between the battery and metallic
contacts.
Do not disassemble your telephone. There are no user-serviceable parts
inside. Refer to qualified service personnel for servicing.
User’s manual
993
Two-line speakerphone
with caller ID/call
waiting
Table of contents
Getting started
Timer.......................................................................32
Volume...................................................................32
Redial......................................................................33
Display dial .........................................................33
Auto redial............................................................34
Chain dialing........................................................35
Options while on calls........................................36
Hold ........................................................................36
Switch between lines during a call..........36
Mute........................................................................37
Flash........................................................................37
Conference calls...............................................37
Low battery indicator......................................38
Lights and what they mean.........................38
Product overview......................................................3
Quick reference guide............................................4
Parts checklist............................................................6
Glossary.........................................................................7
Telephonelocation...................................................8
Optional spare battery...........................................9
Telephoneinstallation..........................................ꢀ0
Data port....................................................................ꢀ2
Wall mounting.........................................................ꢀ3
Optional headset....................................................ꢀ6
Telephone operation
Menu operation.......................................................ꢀ7
Menu structure........................................................ꢀ8
One touch operation (speed dial)
One touch (speed dial).......................................39
Store a number in one touch.......................40
Store a pause in a one touch entry...........4ꢀ
Store a flash in a one touch entry.............4ꢀ
Store a wait in a one touch entry..............4ꢀ
View a one touch entry...................................4ꢀ
Dial a one touch number...............................42
Edit a one touch number...............................43
Erase a one touch number...........................43
Feature setup...........................................................ꢀ9
Turn auto speaker on or off........................ꢀ9
Set a primary line.............................................ꢀ9
Turn automatic line selection on
or off .................................................................20
Set preferred mode.........................................2ꢀ
Set the time and date....................................22
Turn screen backlight on or off.................23
Set the scroll rate.............................................23
Turn the Central Office Voicemail
(COVM) Indicator on or off......................24
Turn NEW CALL light off...............................25
Program home and local area codes.....26
Set call history...................................................28
Choose how to store repeat calls in
call history.......................................................28
Turn caller ID with call waiting on
or off..................................................................29
Language..............................................................29
Basic operation.......................................................30
Make, Answer or End a call.........................30
Switch between handset, headset
Directory
Directory operation...............................................44
Menu structure...................................................44
Store a name and number in the
directory..........................................................45
Store a wait in a directory number..........46
Review directory entries................................47
Edit a directory entry ....................................47
Dial a number from the directory.............49
Remove a name and number from
the directory...................................................49
and speakerphone.......................................3ꢀ
ꢀ
Table of contents
Caller ID
Appendix
Caller ID operation................................................50
Information about caller ID with call
waiting..............................................................50
How caller ID works........................................5ꢀ
Call waiting..........................................................52
Message waiting and NEW CALL light...52
Troubleshooting......................................................58
Important product information.......................63
Safety information............................................63
Especially about corded telephones.......64
FCC and ACTA information...............................65
Part ꢀ5 of FCC rules.............................................67
Limited warranty.....................................................68
Default settings.......................................................7ꢀ
General product care...........................................72
Technical specifications.....................................73
Index............................................................................74
Call history
Call history operation..........................................53
View call history summary...........................53
Review records in call history in the
order received...............................................53
Review records in call history by line ...54
Remove calls from call history...................54
Dial a number from call history.................55
Dial options ........................................................55
Save a name and number from call
history to the directory.............................56
Save a number from call history in
a one touch location.................................57
Display screen messages..............................57
2
Getting started
Product overview
This AT&T 993 two-line speakerphone with caller ID/call waiting can be used
with one or two incoming telephone lines and features a speakerphone for
hands-free use. It is hearing-aid compatible and can also be used hands-free
with a two-band 2.5 mm headset (purchased separately). This telephone can
be used on a desk or mounted on a wall and does not require AC power for
basic operation when a fresh 9V alkaline battery is installed.
The 993 has a data port for connecting the telephone to another device such
as a fax machine or modem. It has a caller ID feature which supports caller
ID with call waiting service. (Caller ID services are subscriber services available
from many local telephone companies for a fee). The backlit screen display
allows you to view information on the screen even in low light conditions. The
993 also features a 24-number memory for fast dialing and has a directory
which can store up to ꢀ00 additional numbers with names.
This user’s manual contains detailed instructions for installing, programming
and operating your AT&T 993 two-line speakerphone with caller ID/call
waiting 993. Please follow the directions carefully.
3
Getting started
Quick reference guide
ENTER
Press to scroll up,
down, left or right
while in menus.
Press to display a menu
or to select a displayed
item from the menu or
save an entry.
CALL HISTORY
Press to display caller
ID information (page
53).
REMOVE
DIR
Press to delete the
displayed directory or
caller ID entry (page
49).
Press to store or
display directory
entries (page 44).
(AUTO) REDIAL
Press to activate the
auto-redial (page 34).
Dial pad keys
Press to start a quick
name search while in
the directory (page 47).
LOWER
Press to dial the
telephone number
stored in lower
locations of one touch
keys (page 40).
4
Getting started
Quick reference guide
NEW CALL LINE 1, LINE 2
Indicates if there are
new calls and/or voice
message for line ꢀ and
line 2 (page 52).
HOLD
Press to place a call
on hold (page 36).
PAUSE
Press to insert a pause
in the dialing sequence
of a number stored in
the memory (page 4ꢀ).
LINE 1, LINE 2
Press, then lift
SPEAKER
handset to make or
answer a call on line
ꢀ or 2 (page 30).
Press to turn the base
speakerphone on or
off (page 3ꢀ).
MUTE
Press to silence the
microphone; press
again to resume
the telephone
conversation (page
37).
CONFERENCE
Press to enter a three-
way conference call
(page 37).
HEADSET
Press to activate
headset (page 3ꢀ).
FLASH
During a call, press to
receive an incoming
call if call waiting is
activated (page 37).
VOLUME
During a call, press
to adjust the listening
volume. While the
telephone is not in use,
press to adjust ringer
volume (page 32).
5
Getting started
Parts checklist
Save your sales receipt and original packaging in case it is necessary to ship
your telephone for warranty service:
Check to make sure the telephone package includes the following:
User’s manual
Quick start guide
993
993
Two-line speakerphone
with caller ID/call
waiting
Two-line speakerphone
with caller ID/call
waiting
Replacement
directory card
User's manual
Quick start guide
Telephone base with
mounting bracket
already installed
Handset
Handset coiled cord
Seven-foot black telephone
line cord (4-connector)
Seven-foot clear telephone
line cord (2-connector)
Power adapter
6
Getting started
Glossary
Caller ID: Caller identification is a subscriber service available from most local
telephone companies for a fee. When you subscribe to caller identification, you
can see the name and telephone number of the caller before answering the
telephone if you and the caller are both in areas offering caller ID service with
compatible equipment.
Caller ID with call waiting: This is a single, combined subscriber service which
may be available from your local telephone company. If you subscribe to
this service, you can use your 993 telephone to see the name and telephone
number of the caller even while on another call (as long as the caller is in
an area with caller ID service and both telephone companies use compatible
equipment).
COVM: Central office voice mail is a subscriber voice message service which
may be available from the local telephone company. This service may be called
by another name in your area (e.g., Call answering or voice mail).
Home area code: This is the area code for your telephone number. Most
users simply dial the seven digits of a telephone number to make a call within
their own area code and ꢀꢀ digits outside of their area code. If this applies
to you, enter your own area code into the unit as the home area code. After
programming, if there is a call from within your home area code, the screen
will display the seven digits of the telephone number.
You may, however, live in a region where for calls within your own area code,
you must dial ꢀ0 digits (that is, the area code and telephone number). If this
applies to you, enter 000 for the home area code and enter your area code as
a local area code. After programming, if there is a call from within your area
code, the screen displays the ꢀ0 digits of the telephone number. Be sure to
follow the directions under Program home and local area codes on page 26
during feature setup.
Local area code: Most users dial ꢀꢀ digits to make calls outside their own
area codes. If this applies to you, you do not need to program any local area
codes.
However, if you dial only ꢀ0 digits to make calls to some areas outside your
own area code (without dialing ꢀ), then program these local area codes
into the telephone. Up to four local area codes can be programmed. After
programming, if there is a call from one of these local area codes, the screen
displays the ꢀ0 digits of the telephone number. See Program home and local
area codes on page 26 for instructions.
Navigation buttons: These are the buttons used when setting up your 993
telephone and for scrolling through feature options (ENTER,
,
,
,
).
Primary Line: This is the line on your telephone designated to be selected
automatically when you lift the handset, press SPEAKER, or press HEADSET.
7
Getting started
Telephone location
Choose a central location close to a telephone jack and an electrical outlet
not controlled by a wall switch. The telephone can be placed on a flat surface
or mounted on a standard wall plate.
Avoid placing the telephone too close to:
• Communication devices such as: personal computers, computer routers,
television sets, VCRs, wireless routers (wireless broadband, wi-fi, or 802.ꢀꢀ)
or cordless telephones.
• Excessive heat sources.
• Noise sources such as a window with traffic outside, motors, microwave
ovens, refrigerators, or fluorescent lighting.
• Excessive dust sources such as a workshop or garage.
• Excessive moisture.
• Extremely low temperature.
• Mechanical vibration or shock such as on top of the washing machine or
work bench.
8
Getting started
Optional spare battery
You can purchase a 9V alkaline battery and keep it in the spare battery
compartment of the telephone base at all times. In the event of a power
failure and with the optional spare battery installed in the telephone, all the
telephone functions will work normally until the battery needs to be replaced.
ꢀ. Remove the mounting bracket from the underside of the telephone base.
Press the tabs in the direction of the arrows and pull the mounting bracket
away from the telephone base.
2. Press the tab and pull to remove the battery compartment cover. Insert
one new 9V alkaline battery (purchased separately) following the polarity
markings in the battery compartment.
Polarity
markings
3. Replace the battery compartment cover.
4. If the telephone is to be mounted on a wall, turn to Wall mounting on
page ꢀ3.
— OR —
If you are using the telephone on a table or desk, turn to Telephone
installation on page ꢀ0.
NOTE: If you do not have a spare battery (optional) already installed during a power failure,
you will only be able to make and receive calls from the handset. The ringer will not work
until the power is restored.
9
Getting started
Telephone installation
1. Connect the telephone line cord(s) to the telephone and the modular
wall jack(s).
If there is a single two-line wall jack, use only the black (4-connector)
telephone line cord. Plug one end into the jack labeled L1 or L1/L2 on
the back of the telephone. Plug the other end into the wall jack. Make sure
the telephone line cord snaps firmly into place at both ends.
Two-line modular
wall jack
Black telephone
line cord
If there are two one-line wall jacks, use both telephone line cords. Insert
one end of the clear telephone line cord into the jack labeled L1 or L1/L2
on the back of the telephone. Then, plug the other end into the wall jack
for Line ꢀ. Insert one end of the black telephone line cord into the jack on
the back of the telephone labeled L2. Then, plug the other end into the
wall jack for Line 2. Make sure the telephone line cords snap firmly into
place at both ends.
Modular
wall jack for
Line ꢀ
Modular wall
jack for Line 2
Black telephone
line cord
Clear telephone
line cord
ꢀ0
Getting started
Telephone installation
2. Connect the handset to the telephone.
Plug the handset coiled cord into the handset jack on the left side of the
telephone. Plug the other end of the handset coil cord into the handset,
then hang up.
3. Connect the power adapter.
Fit the power adapter behind the slot at the back of the telephone base.
Then plug the smaller end of the power adapter into the jack labeled 9V
AC POWER on the back of the telephone. Plug the power adapter into an
electrical outlet not controlled by a wall switch.
Power adapter
POWER jack
Slot
4. Check for a dial tone.
Press LINE 1, then lift the handset or press SPEAKER and listen for a dial
tone. Then press LINE 2 and listen for a dial tone. If there is no dial tone,
see Troubleshooting on page 58.
5. Confirm Lines 1 and 2.
Press LINE 1 and dial one of the telephone numbers. If there is a busy
signal, line ꢀ is the number you called. If line 2 rings, line 2 is the number
you called.
ꢀꢀ
Getting started
Data port
If you want to connect another device (such as a modem or a fax machine) to
the wall jack, use the jack labeled DATA on the telephone. The data port uses
line 2 only.
Data port
NOTES:
ꢀ. Use only the power adapter supplied or equivalent with this product. To order a replacement
1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
2. Be sure to use an electrical outlet not controlled by a wall switch.
3. This power adapter is intended to be correctly oriented in a vertical or floor mount position.
ꢀ2
Getting started
Wall mounting
A wall jack with mounting studs is required for wall mounting. This wall jack
with mounting studs may be available for purchase from a hardware store or
consumer electronics retailer and may require professional installation.
1. Rotate the mounting bracket.
The mounting bracket should be rotated into the downward position as
shown below.
2. Reverse the handset tab.
Hold down the switchhook, and slide the tab up and out of its slot. Turn
the tab so that the end with the hook points up, then insert the tab back
into its slot.
The handset can now be held securely in place when the telephone is wall
mounted.
ꢀ3
Getting started
Wall mounting
3. Connect the power cord to the telephone.
Plug the smaller end of the power adapter into the jack labeled 9V AV
POWER on the back of the telephone. Route the cord through the slot and
plug the other end into an electrical outlet not controlled by a switch.
POWER jack
slot
4. Connect the handset to the telephone.
Plug the handset cord into the handset jack on the left side of the
telephone. Plug the other end of the handset cord into the handset, then
hang up.
5. Connect the telephone line cord(s) to the telephone and the modular
wall jack(s).
• If there is a single two-line wall jack, use only the black (4-connector)
telephone line cord. Plug one end of the telephone line cord into the
jack labeled L1 or L1/L2 on the back of the telephone. Plug the other
end into the wall jack. Make sure the telephone line cord snaps firmly
into place. Route the cords through the channel on the bottom of the
telephone, bundle the cords, and store inside the bracket. Place the
telephone on the wall mounting plate and pull down until it is held
securely.
Two-line
modular wall
jack
L1/L2
ꢀ4
Getting started
Wall mounting
• If there are two separate one-line wall jacks, use two telephone
line cords. Plug one end of the clear telephone line cord into the jack
labeled L1 or L1/L2 on the back of the telephone. Plug one end of
the black telephone line cord into the jack labeled L2 on the back of
the telephone. Route the cords through the channel on the bottom of
the telephone. For line 2 you will need to lift up the bracket and put
the cord through the hole in the bracket. Then, route the cord through
the channel so it comes out at the bottom of the phone and return the
bracket to the wall mount position. Plug the free end of the telephone
line cord for Line ꢀ into the Line ꢀ wall jack. Plug the free end of the
telephone line cord for Line 2 into the Line 2 wall jack. Make sure the
telephone line cords snap firmly into place at both ends. Place the
telephone on the wall mounting plate and pill down until it is held
securely.
Modular
wall jack
for Line ꢀ
L1
Modular
wall jack
for Line 2
L2
6. Check for a dial tone.
Press LINE 1 then lift the handset, or press SPEAKER and listen for a dial
tone. Then press LINE 2 and listen for a dial tone. If there is no dial tone,
see Troubleshooting on page 58.
7. Confirm Lines 1 and 2.
Press LINE 1 and dial one of the telephone numbers. If there is a busy
signal, line ꢀ is the number you called. If line 2 rings, line 2 is the number
you called.
NOTES:
ꢀ. Use only the power adapter supplied with this product. To order a replacement power
1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
2. Be sure to use an electrical outlet not controlled by a wall switch.
3. This power adapter is intended to be correctly oriented in a vertical or floor mount position.
ꢀ5
Getting started
Optional headset
Make sure the headset is firmly plugged into the headset jack under the
rubber flap on the right side of the telephone. There is an error tone if you
press HEADSET when the headset is not plugged in.
For hands-free telephone conversations, use any industry standard 2.5 mm
headset (purchased separately). For best results, use an AT&T 2.5 mm headset.
To order an AT&T 2.5 mm headset, visit our website at
1 (866) 288-4268.
Plug 2.5mm headset into
the jack on the side of the
telephone base (beneath
the small rubber flap).
NOTE: If the sound quality of the headset is poor, try unplugging it, and firmly plugging it in
again.
ꢀ6
Telephone operation
Menu operation
Feature setup, memory programming and a few individual
feature operations for the 993 use the menus shown in
the screen display. Use the navigation buttons ( ,
, ENTER) to begin, end and move through menu
operations (for example, FEATURE SETUP).
,
,
ꢀ. Press ENTER to activate a menu operation. The first
menu item for this topic or data will appear in line four
of the screen.
Menu topic or data
FEATURE SETUP
2. When is displayed on screen, press or repeatedly
to move through the menu.
ONE TOUCH
3. Press ENTER to choose the menu item currently
displayed. This may be a lower level menu, an action,
or a feature settings screen.
Menu indicator
Menu item
4. When
is displayed on screen, press or to scroll
Menu
through setting options.
5. Press
or ENTER to store the current setting
PHONE SETTINGS
and show the next option for the feature currently
displayed. When you successfully change a setting,
there is a confirmation tone.
LINE ꢀ
PRIMARY LINE
6. To return to the main menu, press
screen displays MAIN MENU and then press ENTER.
7. To exit FEATURE SETUP, press and hold ENTER.
or
until the
Feature
Current Setting
NOTES:
ꢀ. If you do not press a key to continue menu operations within
approximately 30 seconds, the telephone automatically exits the
menu.
2. If there is an error tone, repeat the steps to program the feature.
ꢀ7
Telephone operation
Menu structure
Use the menu to set the values for the 993 features.
Access the menu by pressing ENTER when the telephone
is in idle. The menu for feature setup is below.
ONE TOUCH
PROGRAM
WAIT
EXIT PROGRAM
VIEW
DONE
AUTO SPEAKER
MAIN MENU
PHONE SETTINGS
PRIMARY LINE
ALS ON/OFF
PREFERRED MODE
SET TIME/DATE
LCD BACKLIGHT
SCROLL RATE
MAIN MENU
VOICE MESSAGE
Lꢀ COVM ON/OFF
L2 COVM ON/OFF
Lꢀ LIGHT OFF
L2 LIGHT OFF
MAIN MENU
CALLER ID
AREA CODES
CALL HISTORY
REPEAT CALLS
CID-CALL WAIT
MAIN MENU
LANGUAGE
(English, Francais, and Espanol)
ꢀ8
Telephone operation
Feature setup
Turn auto speaker on or off
Choose whether pressing a one touch key while the
telephone is on hook automatically initiates a speed dial
call or displays the speed dial number without dialing. If
you want to automatically dial the speed dial numbers
by pressing a one touch key without taking the handset
off hook first, set auto speaker to ON. To view the speed
dial numbers on screen, press a one touch key while the
handset is on hook, and set the auto speaker to OFF. This
telephone comes with the auto speaker set to OFF. See
One touch operation on page 39 for details about speed
dial.
ONE TOUCH
ON
AUTO SPEAKER
NOTE: Auto speaker dials the desired number in the preferred mode
(see page 2ꢀ). If the headset is not connected, the call is dialed
using the speakerphone.
ONE TOUCH
MAIN MENU
ꢀ. Press ENTER to begin feature setup.
2. Press ENTER again. The screen displays ONE TOUCH
and PROGRAM.
3. Press
SPEAKER and the current setting.
4. Press or to toggle between OFF and ON.
until the screen display shows AUTO
5. When the desired setting is shown, press
to save your choice.
or ENTER
6. When the screen displays MAIN MENU, press and hold
ENTER to return to the idle screen.
Set a primary line
ꢀ. Press ENTER to begin feature setup.
2. Press
until the screen displays PHONE SETTINGS.
3. Press ENTER. The screen displays PRIMARY LINE and
the current setting.
4. Press or to toggle between LINE 1 and LINE 2.
PHONE SETTINGS
5. When the desired line is displayed, press
or ENTER
to save the setting. The screen displays ALS ON/OFF.
6. Proceed to step 5 of Turn automatic line selection on
or off on page 20 to set the next feature (Automatic
line selection).
LINE ꢀ
PRIMARY LINE
— OR —
Press and hold ENTER to return to the idle screen.
NOTE: When the telephone is off-hook, the primary line setting is
disabled.
ꢀ9
Telephone operation
Feature setup
Turn automatic line selection on or off
When this feature is turned on and the telephone is off
hook, it automatically connects to a pre-selected line.
Lines are prioritized in the following order: ringing primary,
ringing non-primary, idle primary, idle non-primary, and
busy primary.
Ringing primary: When the primary line is set to Line ꢀ
and Line ꢀ is ringing, Line ꢀ is automatically connected.
Ringing non-primary: When the primary line is set to
Line ꢀ and Line ꢀ is idle while Line 2 is ringing, Line 2 is
automatically connected.
Idle primary: When the primary line is set to Line ꢀ and
both lines are idle, Line ꢀ is automatically connected.
Idle non-primary: When the primary line is set to
Line ꢀ and Line ꢀ is busy while Line 2 is idle, Line 2 is
automatically connected.
Busy primary: When the primary line is set to Line ꢀ
and Line ꢀ and Line 2 are busy, Line ꢀ is automatically
connected.
NOTE: The same logic applies if the primary line is set to Line 2.
ꢀ. Press ENTER to begin feature setup.
2. Press
3. Press ENTER. The screen displays PRIMARY LINE.
4. Press until the screen displays ALS ON/OFF and
the current setting.
5. Press or to toggle between ON and OFF.
until the screen displays PHONE SETTINGS.
PHONE SETTINGS
6. When the correct setting is shown, press
to save the setting. The screen displays PREFERRED
MODE.
or ENTER
ON
ALS ON/OFF
7. Proceed to step 5 of Set preferred mode on page 2ꢀ
to set the next feature (Preferred mode).
— OR —
Press and hold ENTER to return to the idle screen.
NOTE: If you press a LINE button before pressing SPEAKER, that
line will be used instead of the automatic line selection already
programmed. Automatic line selection will resume for the next call.
20
Telephone operation
Feature setup
Set preferred mode
Choose the mode (headset or speakerphone) which will
be used automatically when dialing a number from the
directory, speed dial or call history without lifting the
handset. The preferred mode will also be used when auto
speaker is set to ON, and you dial a speed dial number
without lifting the handset. For information about the
auto speaker setting, see Turn auto speaker on or off on
page ꢀ9.
ꢀ. Press ENTER to begin feature setup.
2. Press
3. Press ENTER. The screen displays PRIMARY LINE.
4. Press until the screen displays PREFERRED MODE
and the current setting.
until the screen displays PHONE SETTINGS.
5. Press or to select between Speakerphone and
Headset.
PHONE SETTINGS
6. When the desired mode is displayed, press or ENTER
to save the setting. The screen displays SET TIME/
DATE.
Speakerphone
PREFERRED MODE
7. Proceed to step 5 of Set the time and date on page
22 to set the next feature (Time and date).
— OR —
Press and hold ENTER to return to the idle screen.
2ꢀ
Telephone operation
Feature setup
Set the time and date
If you subscribe to caller ID service, the time and date are
set automatically with each incoming call. You can set the
time and date manually following these instructions.
ꢀ. Press ENTER to begin feature setup.
2. Press
3. Press ENTER. The screen displays PRIMARY LINE.
4. Press until the screen displays SET TIME/DATE.
5. Press ENTER. The screen displays Enter new time
and the current setting.
until the screen displays PHONE SETTINGS.
PHONE SETTINGS
SET TIME/DATE
6. Use the dial pad keys to begin entering the correct
time (hh/mm). The digits of the new time will appear
on the screen.
7. If needed, press
or
to toggle between AM and
PM. Press ENTER when the choice is shown.
8. When the correct time is shown, press
or
until
the screen displays DATE.
9. Press ENTER to save the time and move on to change
the date. The screen displays Enter new time and the
current setting.
ꢀ0. Use the dial pad keys to begin entering the correct
date (mm/dd). The digits of the new date appear on
screen.
ꢀꢀ. When the correct date is shown, press ENTER to save
the setting. The screen displays LCD BACKLIGHT.
ꢀ2. Proceed to step 5 of Turn screen backlight on or off
on page 23 to set the next feature (Screen backlight).
— OR —
Press and hold ENTER to return to the idle screen.
NOTE: If you try to save an invalid time or date, there will be an
error tone and the date or time will not be changed.
22
Telephone operation
Feature setup
Turn screen backlight on or off
ꢀ. Press ENTER to begin feature setup.
2. Press
until the screen displays PHONE SETTINGS.
3. Press ENTER. The screen displays PRIMARY LINE.
4. Press
until the screen displays LCD BACKLIGHT and
the current setting.
5. Press or to select ON and OFF.
6. When the correct setting is shown, press
PHONE SETTINGS
or ENTER
ON
to save your choice. The screen displays SCROLL
RATE.
LCD BACKLIGHT
7. Proceed to step 5 of Set the scroll rate below to set
the next feature (Scroll rate).
— OR —
Press and hold ENTER to return to the idle screen.
Set the scroll rate
You can scroll through menu items or set choices more
quickly using this feature. Press and hold the desired
scroll button (
,
,
or ). The screen will scroll
through the choices at the rate programmed.
ꢀ. Press ENTER to begin feature setup.
2. Press
3. Press ENTER and the screen displays PRIMARY LINE.
4. Press until the screen displays SCROLL RATE and
the current setting.
until the screen displays PHONE SETTINGS.
PHONE SETTINGS
Medium
SCROLL RATE
5. Press or to change the setting (Very Slow, Slow,
Medium, Fast, or Very Fast).
6. When the correct scroll rate is shown, press
or
PHONE SETTINGS
MAIN MENU
press ENTER to save the setting. The screen displays
MAIN MENU.
7. Press ENTER to return to the main Feature Setup
menu and continue setting up your telephone.
— OR —
Press and hold ENTER to return to the idle screen.
23
Telephone operation
Feature setup
Turn the central office voicemail (COVM) indicator on
or off
If you subscribe to voice mail service with your local
telephone company; turn the COVM indicator on to have
the NEW CALL light for that line flashing when there are
messages waiting. If you do not subscribe to voice mail
service, turn the COVM indicators off for each line.
VOICE MESSAGES
ꢀ. Press ENTER to begin feature setup.
ON
2. Press
until the screen displays VOICE MESSAGE.
Lꢀ COVM ON/OFF
3. Press ENTER. The screen displays L1 COVM ON/OFF
and the current setting.
4. Press or to select between OFF and ON for the
line shown.
VOICE MESSAGES
ON
5. Press
to save the current setting and display the
L2 COVM ON/OFF
next line with its voicemail setting.
6. Repeat Step 4 to turn the voicemail indicator on or off
for the other line.
7. When finished setting the voicemail indicators, press
or press ENTER to save the setting. The screen
displays L1 LIGHT OFF.
8. Proceed to step 5 of Turn NEW CALL light off on
page 25 to set the next feature (NEW CALL light).
— OR —
Press and hold ENTER to return to the idle screen.
24
Telephone operation
Feature setup
Turn NEW CALL light off
If a NEW CALL light continues to flash when there are
no messages on that line, you may have received a false
signal from your telephone company. You can turn off the
light manually.
ꢀ. Press ENTER to begin feature setup.
VOICE MESSAGES
2. Press
until the screen displays VOICE MESSAGE.
3. Press ENTER. The screen displays L1 COVM ON/OFF.
4. Press until the screen displays L1 LIGHT OFF.
5. Press ENTER to turn the light off for that line. The
screen displays L2 LIGHT OFF.
Lꢀ LIGHT OFF
VOICE MESSAGES
6. Repeat Step 5 to turn the light off for the other line.
— OR —
L2 LIGHT OFF
Press and hold ENTER to return to the idle screen.
NOTES:
ꢀ. This feature only turns off the NEW CALL light; it does not delete the
voice mail message(s). Use this feature when the telephone indicates
there is voice mail when you have none or you have accessed your
voice mail from a different telephone line (while away from home).
If there actually is a new voice mail message, your local telephone
company will continue to send the signal which turns the NEW CALL
light back flashing.
2. The telephone company voice mail may alert you to new messages
with stutter, (broken) dial tone. Contact your telephone company for
more details.
25
Telephone operation
Feature setup
Program home and local area codes
HOME AC=(empty)
908-555-0ꢀ00 calls
Home area code is the area code for your telephone
number. Most users dial the seven digits of a telephone
number to make a call within their own area code and
ꢀꢀ digits outside of their area code. If this applies to you,
you should enter your own area code into the telephone
as the home area code. After setting, if you receive a
call from within your home area code, the screen will
display the seven digits of the telephone number. You
may, however, live in a region where for calls within your
own area code, you must dial ꢀ0 digits (that is, the area
code and telephone number). If this applies to you, enter
000 for the home area code and enter your area code as
a local area code. After setting, if you receive a call from
within your area code, the screen displays the ꢀ0 digits of
the telephone number.
ꢀ2 : 08 PM ꢀ2/26
SMITH, JOHN
ꢀ9085550ꢀ00
CL05 Lꢀ
- OR -
HOME AC=908
908-555-0ꢀ00 calls
ꢀ2 : 08 PM ꢀ2/26
SMITH, JOHN
5550ꢀ00
CL06 Lꢀ
Most users dial ꢀꢀ digits to make calls outside their home
area codes. If this applies to you, It is not necessary to set
any local area codes. However, if you dial only ꢀ0 digits
to make calls to some areas outside your home area
code (without dialing ꢀ), then set these local area codes
into the telephone. Up to four local area codes can be
set. After setting, if you receive a call from one of these
local area codes, the screen displays the ꢀ0 digits of the
telephone number.
Be sure to follow the directions below to set home and
local area codes:
AREA CODES
ꢀ. Press ENTER to begin feature setup.
908
HOME
2. Press
until the screen displays CALLER ID.
3. Press ENTER. The screen displays AREA CODES.
4. Press ENTER. The screen displays HOME and the
current setting.
5. Use the dial pad keys to enter your home area code,
then press
to save the setting. The screen displays
LOCAL 1 and the current setting. If it is necessary to
enter any local area codes, use the dial pad keys and
then press
to save your entry and scroll to the next
local area code (LOCAL 2, LOCAL 3 and LOCAL 4).
26
Telephone operation
Feature setup
Program home and local area codes
6. When finished entering all of the area codes you need
to program, press
until the screen displays DONE
then press ENTER.
The screen displays CALL HISTORY.
7. Proceed to step 5 of Set call history on page 28 to
set the next feature (Call history).
—OR —
Press and hold ENTER to return to the idle screen.
27
Telephone operation
Feature setup
Set call history
You can choose whether or not to store calls in call
history.
ꢀ. Press ENTER to begin feature setup.
2. Press
3. Press ENTER. The screen displays AREA CODES.
4. Press until the screen displays CALL HISTORY and
the current setting.
5. Press or to select between All Calls and No Calls.
6. When the correct setting is shown, press or ENTER
to save your choice. There is a confirmation tone and
the screen displays REPEAT CALLS.
7. Proceed to step 5 below to set the next feature
(Repeat calls).
until the screen displays CALLER ID.
FEATURE SETUP
CALLER ID
CALLER ID
All Calls
CALL HISTORY
— OR —
Press and hold ENTER to return to the idle screen.
Choose how to store repeat calls in call history
You can choose how new calls from the same number
are displayed. Choose Combined to show only the most
recent call from the number. Set to Separate to display
each call individually.
ꢀ. Press ENTER to begin feature setup.
2. Press
3. Press ENTER. The screen displays AREA CODES.
4. Press until the screen displays REPEAT CALLS and
the current setting.
until the screen displays CALLER ID.
FEATURE SETUP
CALLER ID
CALLER ID
5. Press or to select between Combined and
Separate.
6. When the correct setting is shown, press
ENTER to save your choice. The screen displays CID-
CALLWAIT.
or press
Combined
REPEAT CALLS
7. Proceed to Step 5 of Turn caller ID with call waiting
on or off on page 29 to set the next feature (Caller ID
with call waiting).
— OR —
Press and hold ENTER to return to the idle screen.
28
Telephone operation
Feature setup
Turn caller ID with call waiting on or off
If you subscribe to combined caller ID with call waiting
service from your local telephone company, activate this
feature in order to see call information for call waiting
calls.
ꢀ. Press ENTER to begin feature setup.
FEATURE SETUP
2. Press
3. Press ENTER. The screen displays AREA CODES.
4. Press until the screen displays CID-CALL WAIT and
the current setting.
5. Press or to select between ON and OFF.
until the screen displays CALLER ID.
CALLER ID
CALLER ID
6. When the correct setting is shown, press
ENTER to save your choice. The screen displays MAIN
MENU.
or press
On
CID-CALL WAIT
7. Press ENTER to return to the main feature setup menu
and continue setting up your telephone.
— OR —
Press and hold ENTER to return to the idle screen.
NOTE: If you turn this feature off, a beep will sound while there is a
call waiting during a call.
Language
Set the display language
ꢀ. Press ENTER to begin feature setup.
2. Press
until the screen displays LANGUAGE and the
current setting.
3. Press or to scroll through the language choices
(English, Espanol, or Francais). When the desired
FEATURE SETUP
language is displayed, press
setting.
4. Press and hold ENTER to return to the idle screen.
or ENTER to save the
English
LANGUAGE
29
Telephone operation
Basic operation
Make, Answer or End a call
Handset
To make a call, lift the handset and dial the number. The
number appears on screen when dialing.
To answer a call, lift the handset.
To override automatic line selection, lift the handset,
then press and release a LINE button.
— OR —
Press the LINE button for the desired line and lift the
handset.
To end the call, replace the handset.
Speakerphone
To make a call, press SPEAKER. The SPEAKER light goes
on. Wait for a dial tone before dialing the number. The
number appears on screen when dialing.
To answer a call, press SPEAKER or press the LINE
button of the incoming call, then press SPEAKER.
To override automatic line selection, press SPEAKER,
then press and release a LINE button. Dial the number
within twenty seconds.
— OR —
Press the LINE button for the desired line and press
SPEAKER. Dial the number within twenty seconds. To end
a call, press SPEAKER again.
NOTES:
ꢀ. If one line is in use, any calls made or answered on the other line
will use the same mode (handset, speakerphone, or headset) already
in use.
2. If you dial a telephone number longer than ꢀ6 digits, the screen will
display only the last ꢀ6 digits.
3. When making a call, the telephone uses the primary line
programmed (See Set a primary line on page ꢀ9). When answering
a call, it automatically selects the ringing line.
4. If headset is programmed as the default mode (see Set preferred
mode on page 2ꢀ), you must press SPEAKER to activate the
speakerphone.
30
Telephone operation
Basic operation
Make, Answer or End a call
Headset
Make sure the headset is plugged into the headset jack.
There will be an error tone if you press HEADSET when
the headset is not plugged in.
To make a call, press and release HEADSET. The HEADSET
light goes on. Wait for a dial tone, then dial the call. The
number appears on screen when dialing.
To answer a call, press HEADSET.
To override automatic line selection, press HEADSET,
then press and release a LINE button. Dial the number
within twenty seconds.
— OR —
Press the LINE button for the desired line, then press
HEADSET. Dial the number within twenty seconds.
NOTE: If speakerphone is programmed as the default mode (See Set
preferred mode on page 2ꢀ), you must press HEADSET to activate
the headset.
Switch between handset, headset and speakerphone
To switch from handset to headset or speakerphone,
press HEADSET or SPEAKER, then replace the handset.
(In order to use the headset, it must be firmly plugged in.)
To switch from speakerphone to handset, lift the
handset. (Do not press SPEAKER or the call will be
disconnected.)
To switch from headset to handset when the handset is
in the telephone phone, lift the handset.
To switch from handset to headset when the handset is
off-hook, press HEADSET.
To switch from headset to speakerphone, press SPEAKER.
To switch from speakerphone to headset, insert the
headset plug into the jack firmly, and press HEADSET.
3ꢀ
Telephone operation
Basic operation
Timer
When making or answering a call, the timer automatically
starts. For outgoing calls, the timer starts when dialing.
The screen displays the elapsed time in minutes and
seconds (up to 59:59) and then displays the hours and
minutes up to ꢀ0 hours (09:59) before starting at 00:00
again. The timer stops automatically when the line is
disconnected. When you put a call on hold, the timer
remains on the screen.
Volume
Handset/Speakerphone/Headset volume control
When you are on a call, press VOLUME
the listening volume. Press VOLUME
to increase
to decrease the
listening volume. The speakerphone has eight volume
levels. The handset and headset have four levels.
There are three beeps when you reach the minimum or
maximum level.
Ringer volume
The ringer volume for each line can be adjusted
independently. If a LINE button has been pressed, volume
adjustments will affect the selected line. If no line is
preselected, volume adjustments will affect the primary
line programmed (see Set a primary line on page ꢀ9).
If one line is ringing, volume adjustments will affect the
ringing line.
Press VOLUME
or VOLUME to adjust the ringer
volume. This telephone has eight ringer volume levels,
including off. Each time you adjust the ringer, there is a
sample ring indicating the volume level.
NOTE: The phone has default distinctive ringing for line ꢀ and line 2
which can not be changed.
32
Telephone operation
Basic operation
Redial
The last number dialed on this telephone (up to 24 digits)
is stored in redial memory until another number is dialed.
Handset
To dial the same number again, lift the handset, listen for
the dial tone, and press (AUTO) REDIAL.
Speakerphone or Headset
To dial the same number again, press SPEAKER or
HEADSET, then press (AUTO) REDIAL. The telephone
automatically dials the last number using the primary line
selected. (See Set a primary line on page ꢀ9.)
To dial the same number using a specific line, press
SPEAKER or HEADSET. Press the desired LINE button,
then press (AUTO) REDIAL.
NOTE: There may be a delay before the number is dialed when
using the Redial feature. This is normal.
Display dial
The display dial memory contains either the last incoming
telephone number received on the telephone, the last
number reviewed in call history, or the last number
reviewed in the directory, whichever is most recent. It is
shown on line 4 of the display.
Redial:
Handset
9085550ꢀ00
Display Dial:
908-5550ꢀ00
To dial the display dial number, lift the handset, listen for
the dial tone, then press ENTER.
Speakerphone or headset
To dial the display dial number, press SPEAKER or
HEADSET, then press ENTER.
To dial this number on a specific line, press SPEAKER or
HEADSET, press a LINE button and then press ENTER.
33
Telephone operation
Basic operation
Auto redial
The telephone can automatically redial the last outgoing
number up to ten times, until the other telephone rings or
you cancel auto redial. Auto redial calls are made using
the speakerphone.
ꢀ. While the telephone is on hook, press (AUTO) REDIAL.
It dials the number in redial memory using the primary
line selected or automatic line selection if it is turned
on. (See Set a primary line on page ꢀ9 or Turn
automatic line selection on or off on page 20.)
— OR —
While the telephone is on hook, press a LINE button
to select a line. Then, press (AUTO) REDIAL. The
telephone dials the number in redial memory.
2. When the other telephone rings or the other party
answers, lift the handset, press SPEAKER or press
HEADSET to speak with the other party.
If the number dialed is busy, the telephone will disconnect.
The telephone will wait 40 seconds and redial the same
number up to ꢀ0 times.
To cancel auto redial at anytime, press (AUTO) REDIAL
again. Lifting the handset or pressing SPEAKER or
HEADSET while the telephone is redialing will also cancel
the auto redial feature.
NOTE: The (AUTO) REDIAL LED is on and the SPEAKER LED is
blinking while the redial feature is activated.
34
Telephone operation
Basic operation
Chain dialing
If the number you want to store is too long, you can
split the number and store it in two or more one-touch
locations (both the upper and lower locations).
To dial a number that is stored in both the upper and
lower locations of a one-touch key:
ꢀ. Press one of the LINE keys to select a line, then lift
the handset or press SPEAKER or press HEADSET (if a
headset is connected).
2. Press the one-touch key for the number you stored.
3. Press LOWER, then press the one-touch again to dial
the number.
To dial a number that is stored in two or more on-touch
keys:
ꢀ. Press one of the LINE keys to select a line, then lift
the handset or press SPEAKER or press HEADSET (if a
headset is connected).
2. Press the one-touch keys consecutively to dial the
number.
35
Telephone operation
Options while on calls
Hold
While on a call, press HOLD. The LINE light for the call
will flash slowly while the call is on hold. You can replace
the handset in the cradle without disconnecting the
line and the speakerphone or headset is automatically
disabled.
To release hold and return to the call:
Press the LINE button for the call.
The call will automatically be reconnected in the original
mode (speakerphone or headset), or you can lift the
handset. The LINE light for the call remains on steadily
when you release HOLD.
For information about automatic line selection, see Turn
automatic line selection on or off on page 20.
Switch between lines during a call
During a call on one line, you can make or answer a call
on the other line by pressing HOLD. You can use the
HOLD and LINE buttons to switch back and forth between
calls as often as necessary.
Example: While using line ꢀ, line 2 rings:
ꢀ. Press HOLD to hold line ꢀ.
2. Press LINE 2 to answer the other call.
3. Press LINE 1 to hang up line 2 and return to the first
call.
— OR —
Press HOLD to hold line 2, and press LINE 1 to return to
your first call.
NOTE: If you switch lines without pressing HOLD first, you will
disconnect the call.
36
Telephone operation
Options while on calls
Mute
Mute allows you to hear the other party, but the other
party cannot hear you.
To activate this feature, press and release MUTE. The
MUTE light goes on.
To return to the conversation, press and release MUTE
again.
NOTE: Switching from handset to speakerphone or headset, or from
speakerphone or headset to handset, changing lines, and putting a
call on hold will cancel Mute.
Flash
Use FLASH instead of the switchhook to activate
telephone company subscriber services such as call
waiting or three-way calling.
NOTE: During a conference call, flash works only on Line ꢀ.
Conference calls
You can use both lines at the same time to set up a
three-way conference call.
ꢀ. When on a call, press HOLD.
2. Establish a call on the other line.
3. Press CONFERENCE. All three parties are connected
to the same call.
To end a conference call, hang up.
If one caller hangs up during a conference call, there may
be a dial tone. Press the LINE button of the remaining call
to disconnect the other line and eliminate the dial tone.
NOTE: Under certain circumstances, the other parties on a
conference call may not hear one another clearly.
Place a conference call on hold
ꢀ. Press HOLD to hold both lines.
2. Press CONFERENCE to release hold and continue the
conference call.
37
Telephone operation
Options while on calls
Conference calls
Talk privately with one caller
ꢀ. Press HOLD.
2. Press the LINE button of the person with whom you
wish to speak privately.
3. Press CONFERENCE to continue the conference call.
To disconnect one party from a conference call and keep
the other on the line, press the LINE button of the call
you want to continue.
Low battery indicator
The screen displays Batt when the battery needs to be
replaced, or when no battery is installed.
Lights and what they mean
LIGHT:
STATUS:
MEANS:
LINE, green
On steadily
This line is selected for use or is the
designated primary line.
LINE, red
On steadily
This line is in use.
Flashing slowly This line is on hold.
Flashing quickly This line is ringing.
MUTE
On
This telephone is muted.
SPEAKER
On
Flashing
You are on a speakerphone call.
This telephone is dialing an Auto Redial
call.
The microphone is not active.
HEADSET
On
You are on a headset call.
NEW CALL
On steadily
You have unreviewed call history on
this line.
Flashing
You have new voice mail messages
waiting on this line.
38
One touch operation (speed dial)
One touch (speed dial)
This telephone has ꢀ8 one touch locations for storing
telephone numbers. You can store up to 24 digits in each
location.
The first nine locations can be accessed by using only the
one touch keys. To access the remaining nine locations,
press LOWER and then the one touch key for the desired
location.
You may wish to write the names or telephone numbers
of one touch entries on the directory card, using the light
gray spaces for the first nine locations and the dark gray
spaces for the second nine locations.
One touch keys
Nine one touch
locations (light
gray)
Nine one touch
locations (dark
gray)
LOWER key
39
One touch operation (speed dial)
One touch (speed dial)
Store a number in one touch
ꢀ. Press ENTER to enter the feature menu. The screen
displays ONE TOUCH.
2. Press ENTER. The screen displays PROGRAM.
3. Press ENTER. The cursor flashes on the screen.
4. Enter the phone number using the dial pad keys.
— OR —
ONE TOUCH
PROGRAM
Press (AUTO) REDIAL to copy the last number dialed
from this telephone to this one touch location.
The screen will show the number as you enter it. The
first ꢀ6 characters appear on the second line and
the next eight on the third line. You can press to
backspace and delete previous characters, or to
move ahead and add one space. Each space counts as
one digit and appears on screen as -.
PROGRAM
ꢀ234ꢀ - 567
WAIT
5. When finished entering the number, choose a one
touch location:
Press the desired one touch key. The screen displays
the number entered and stored.
— OR —
Press LOWER, then press the desired one touch key.
The screen displays LOWER MEMORY, the number you
entered, and Has been stored.
NOTES:
ꢀ. You can exit storing a number any time.
Press
until the screen shows EXIT PROGRAM, then press ENTER.
—OR —
Press and hold ENTER.
2. You can store up to 24 digits in each one touch location. If you try
to store more than 24 digits, the screen will briefly display Only 24
digits are allowed and an error tone will sound.
LOWER MEMORY
ꢀ234ꢀ- 567
Has been stored
40
One touch operation (speed dial)
One touch (speed dial)
Store a pause in a one touch entry
You can include a pause while storing a dialing sequence
which requires a pause during actual dialing.
When entering a pause, press PAUSE. Each pause counts
as one digit and appears on the screen as P. Continue
storing the number as usual.
Store a flash in a one touch entry
You can store the flash signal required for some special
services as part of a dialing sequence.
When entering a flash signal, press FLASH. Each flash
counts as one digit and appears on screen as F. Continue
storing the number as usual.
Store a wait in a one touch entry
You can include a 30-second wait while storing a dialing
sequence which requires a break during actual dialing.
While you are entering the number to be stored, the
screen displays WAIT.
Press ENTER. When storing the wait, each wait counts as
one digit and appears on screen as W. Continue storing
the number as usual.
View a one touch entry
ꢀ. Press ENTER to enter the feature menu. The screen
displays ONE TOUCH.
2. Press ENTER. The screen displays PROGRAM.
3. Press
until the screen displays VIEW.
4. Press ENTER. The screen displays VIEW on the top line.
5. Press the one touch key. The screen displays the
number stored in that location.
ONE TOUCH
VIEW
—OR—
Press LOWER, then the one touch key for the entry
to be reviewed. The screen displays LOWER MEMORY
and the number stored in that location.
6. Press and hold ENTER to return to the idle screen.
If Auto Speaker is turned off (see Turn auto speaker on
or off on page ꢀ9), you can also view the number stored
in one touch location while the telephone is on hook
by pressing the one touch key(s) for the number to be
viewed.
4ꢀ
One touch operation (speed dial)
One touch (speed dial)
Dial a one touch number
If the auto speaker is turned on, numbers will be dialed
using the method selected in the Set preferred mode
on page 2ꢀ. If the preferred mode is Headset but no
headset is connected, the number will be dialed using the
speakerphone.
Press and release a one touch key.
— OR —
Press and release LOWER, then press the desired one
touch key. The number is dialed automatically and
displayed on the screen.
If Auto Speaker is turned off, or if you want to use
the handset or headset regardless of the auto speaker
programming:
ꢀ. Lift the handset.
— OR —
Press SPEAKER.
— OR —
Press HEADSET and listen for a dial tone.
2. Press and release a one touch key.
— OR —
Press and release LOWER, then press the desired one
touch key.
The number is dialed automatically and is displayed on
the screen.
-OR-
While you are viewing the one touch entry:
ꢀ. Press
or
until the screen display includes DIAL.
2. Press Enter.
NOTES:
ꢀ. For more information about the auto speaker setting, see Turn auto
speaker on or off on page ꢀ9.
2. If there is a 30-second wait in the dialing sequence, press any dial
pad key or one touch key to end the wait and continue the dialing
sequence.
42
One touch operation (speed dial)
One touch (speed dial)
Edit a one touch number
PROGRAM
ꢀ234 - 567
ꢀ. Press ENTER to enter the feature menu. The screen
displays ONE TOUCH.
2. Press ENTER. The screen displays PROGRAM.
WAIT
3. Press
until the screen displays VIEW.
4. Press ENTER. The screen displays VIEW on the top
line.
5. Press the one touch key. The screen displays the
number stored in that location.
6. Press
ENTER.
or
until the screen displays EDIT. Press
7. Use the dial pad keys to change the number. Press the
to backspace and delete the text. Press the to add
a space.
8. Press
ENTER.
or
until the screen displays DONE. Press
Erase a one touch number
To remove a number from one touch, enter another
number in the same location.
NUMBER ERASED
To clear a one touch location and leave it empty, follow
the directions in Store a number in one touch beginning
on page 40, but do not enter a number. The screen
displays NUMBER ERASED.
43
Directory
Directory operation
This telephone can store up to ꢀ00 names and telephone
numbers in the directory. Names can be up to ꢀ6
characters and numbers can have 24 digits. Because
directory entries are stored in alphabetical order, you
may wish to enter names with the last name first in order
to maintain consistency with the information stored
automatically through the caller ID function of this system.
To enter directory mode, press DIR.
DIRECTORY
If there are already ꢀ00 stored entries, the screen display
DIRECTORY FULL! When there is nothing in the directory,
the screen displays DIRECTORY EMPTY!
VIEW ENTRIES
To exit directory mode anytime, press DIR again.
Menu structure
Use the navigation buttons ( ,
,
,
, ENTER) to
move through menu operations. See Menu operation on
page ꢀ7 for information about moving through menus in
the screen display. The menu structure for the directory is
below.
VIEW ENTRIES
DIAL
EDIT NAME
DONE
CANCEL
EDIT NUMBER
DONE
WAIT
CANCEL
MAIN MENU
ADD ENTRY
ENTER NUMBER
DONE
WAIT
CANCEL
CANCEL
44
Directory
Directory operation
Store a name and number in the directory
ꢀ. Press DIR to begin working with the directory.
2. Press
until the screen displays ADD ENTRY.
3. Press ENTER. The screen displays Enter name.
4. Use the dial pad keys and the chart below to enter the
letters, digits or symbols to be stored. Press the key
repeatedly until the desired character is shown on the
screen. For example, press 2 once for A, twice for B,
three times for C, and four times for 2. When entering
two characters in a row with the same dial pad key
(for example M and O), you must press , to move the
cursor to the next position. Press to move or add a
space. Press to backspace. The name will appear on
screen when you enter it.
DIRECTORY
5. When finished entering the name, press ENTER to
continue entering the telephone number. The screen
displays the name you entered and Enter number.
ADD ENTRY
Enter name
NOTE: You can store up to ꢀ6 characters of the name in the
directory.
ENTER NUMBER
ꢀ
45
Directory
Directory operation
Store a name and number in the directory
6. Use the dial pad keys to enter the telephone number
to be stored.
—OR—
Press (AUTO) REDIAL to copy the last number dialed
at this extension onto the screen.
Press to move to the next character or add a space
as -.
Press to backspace. The number will appear on the
second line of the screen when entering.
7. When finished entering the number, press ENTER
to store the name and number in the directory. The
screen briefly displays the name and number stored
and SAVED! Then the screen will automatically return
to include ADD ENTRY.
AARON
5775ꢀ4ꢀ
SAVED!
NOTE: To exit the directory anytime without storing the entry, press
DIR. The screen will automatically return to the idle screen.
Store a wait in a directory number
You can include a 30-second wait in a number stored in
the directory. When you reach the place in the dialing
sequence where you wish to enter a wait, press
until
the screen displays WAIT. Then, press ENTER to store a
30-second wait, and continue entering the number. Each
wait counts as one digit and the screen displays W.
46
Directory
Directory operation
Review directory entries
ꢀ. Press DIR to begin working with the directory.
2. Press ENTER, then press
or
to scroll through the
directory entries in alphabetical order.
—OR—
Press ENTER, then press the dial pad key for the first
character of the entry to be reviewed until the desired
character is displayed. Then press
or
to scroll
through the entries beginning with this character. If
there is no entry for the character chosen, the screen
will display No Entries FOR “J” (where J is the desired
character).
No Entries
FOR "J"
Edit a directory entry
Edit a name in the directory
ꢀ. Find the directory entry you wish to change by following
the directions under Review directory entries above.
2. When the entry to be edited is displayed, press ENTER.
The screen displays DIAL.
3. Press
until the screen displays EDIT NAME.
JIM
4. Press ENTER and start to edit the name using the dial
pad keys. (See the instructions in Step 4 of Store a
name and number in the directory on page 45 for
details.)
5. Press ENTER to save the new name in the directory.
The screen briefly displays the new entry and SAVED!
The screen automatically returns to the main directory
menu.
5775ꢀ4ꢀ
EDIT NAME
AARON
5775ꢀ4ꢀ
SAVED!
NOTE: To exit the directory anytime without storing the entry, press
DIR. The screen automatically returns to the idle screen.
47
Directory
Directory operation
Edit a directory entry
Edit a number in the directory
ꢀ. Find the directory entry to be changed by following the
directions under Review directory entries on page 47.
2. When the desired entry is displayed, press ENTER. The
screen displays DIAL.
3. Press until the screen displays EDIT NUMBER.
4. Press ENTER to begin editing the number using the
dial pad keys. Press to backspace or to move to
the next character or add a space as a -. The number
will appear on the second line of the screen when you
enter it.
JIM
ꢀ23456789
EDIT NUMBER
5. Press ENTER to store the new number in the directory.
The screen display briefly shows the new entry and
SAVED! The screen automatically returns to the main
directory menu.
NOTE: To exit the directory anytime without storing the entry, press
DIR. The screen automatically returns to the idle screen.
48
Directory
Directory operation
Dial a number from the directory
ꢀ. Press DIR.
2. Press ENTER and
or
to view entries.
3. Press ENTER. The screen displays DIAL.
4. Press ENTER to dial the number on the screen. The
call is dialed in the mode (speakerphone or headset)
programmed (see Set preferred mode on page 2ꢀ)
using the primary line programmed (see Set primary
line on page ꢀ9).
JIM
5775ꢀ4ꢀ
DIAL
— OR —
Lift the handset or press SPEAKER or HEADSET, then
press ENTER. The telephone automatically selects an
idle line and dials the number.
— OR —
Press a LINE button to select a line, then press ENTER.
The number is dialed in the mode (speakerphone
or headset) programmed (see Set preferred mode
on page 2ꢀ). The screen displays the number while
dialing.
Remove a name and number from the directory
ꢀ. Find the entry for the number to be deleted by
following the directions under Review directory
entries on page 47.
2. When the desired entry is displayed, press REMOVE.
The screen briefly displays the directory entry and
REMOVED! Then, it automatically returns to the first
directory entry.
AARON
5775ꢀ4ꢀ
REMOVED!
49
Caller ID
Caller ID operation
Information about caller ID with call waiting
RING!
ꢀ2 : 08 PM ꢀ2/26
SMITH, JOHN
5550ꢀ23
This product has a caller ID function with call waiting
feature which works with service from your local
telephone company.
L2
Caller ID with call waiting lets you see the name and
telephone number of the caller before answering the
telephone, even while on another call.
It may be necessary to change your telephone service to
use this feature. Contact your telephone company if:
• You do not have any caller ID or call waiting services.
• You have only caller ID service, or only call waiting
service.
• You have both caller ID and call waiting, but as separate
services (you may need combined service).
This product can be used with regular caller ID service,
or this product’s other features can be used without
subscribing to either caller ID or combined caller ID with
call waiting service.
There are fees for caller ID services. In addition, services
may not be available in all areas.
Depending on your service, you may see the caller’s
number or the caller’s name and number. This product
can provide information only if both you and the caller are
in areas offering caller ID service and if both telephone
companies use compatible equipment. The time and date
are sent by the telephone company along with the call
information.
50
Caller ID
Caller ID operation
How caller ID works
RING!
ꢀ2 : 08 PM ꢀ2/26
SMITH, JOHN
5550ꢀ23
If you subscribe to caller ID service provided by your local
telephone company, information about each caller will
start to be displayed between the first and second ring.
L2
Date of call
Time of call
ꢀ2 : 08 PM ꢀ2/26
Caller’s
name
SMITH, JOHN
5550ꢀ23
Lꢀ
Caller's telephone number
The time and date of the call, the caller’s name and
telephone number are included on the display if sent by
the caller’s telephone company. The incoming line of the
call also appears on screen (L2 in the above example). If
two calls come in at the same time, the screen displays
information about both calls:
Caller's name
SMITH, JOHN
on Line ꢀ
5550ꢀ23
Lꢀ
L2
brown, mary
5550ꢀ27
Line of call
Caller's name
on Line 2
In certain circumstances, there may be up to a 6-second
delay before the screen displays both caller's information.
Other messages may appear on screen. See Display
screen messages on page 57 for more information.
Caller ID information will remain on the screen for 30
seconds after the telephone stops ringing or until the call
is answered.
If you subscribe to caller ID service, this telephone
automatically resets the time and date each time new call
information is received. You can set the time and date
yourself if desired. (See Set the time and date on page
22.)
NOTES:
ꢀ. Caller ID features work only if both you and the caller are in areas
offering Caller ID service, and if both telephone companies use
compatible equipment.
2. If caller ID information is received while you are programming the
memory, the call information will be stored in call history without
appearing on screen.
5ꢀ
Caller ID
Call ID operation
Call waiting
If you subscribe to the caller ID with call waiting service
and there is a call waiting call, the screen displays call
information for the call:
ꢀ. Press FLASH to access the call waiting call.
2. To switch back to the original call, press FLASH again.
Message waiting and NEW CALL light
There is a NEW CALL light for each line. A NEW CALL
light stays on when there is unreviewed call information
on that line. If you subscribe to a voice mail service,
a NEW CALL light flashes when there are unretrieved
messages waiting on that line. The screen also displays
information about the number of new calls for each line.
ꢀ2 : 08 PM ꢀ2/26
Lꢀ : 22 New Calls
L2 : ꢀꢀ New Calls
52
Call history
Call history operation
Information about the last 99 incoming calls is stored in
the call history. You can review the call history to find out
who has called, return the call or save the caller’s name
and number into the one touch keys or directory.
When the call history is full, the earliest entry is deleted
to make room for new incoming call information.
If a call is answered before the information appears on
the screen, it will not be saved in the call history.
View call history summary
CALL HISTORY
Lꢀ ꢀ5 CLS ꢀ0 New
L2 05 CLS 00 New
ALL LINES
ꢀ. Press CALL HISTORY. The screen displays the numbers
of total calls and new calls in call history for each line.
2. Press CALL HISTORY again to exit the call history mode.
Review records in call history in the order received
ꢀ. While the telephone is idle, press
or
.
—OR—
Press CALL HISTORY, then press ENTER.
The screen displays the most recent caller’s information:
10:27AM 11/12
L2
SMITH,JOHN
5550123
CL01
Time and date of the call
The call came in on Line 2
Caller’s name
Caller’s telephone number
The call record number. (Call 01
is the earliest [first] record in call
history.)
ꢀ0 : 27 PM ꢀꢀ/ꢀ2
SMITH, JOHN
5550ꢀ23
CL0ꢀ L2
New
Rep5X
New
This is new, previously unreviewed
call information.
Rep5X
This is repeated call information
(5 is the number of repeated calls
from the same caller).
See Display screen messages on page 57 for information
about other possible messages.
2. Press
or
to scroll through the records in call
history in the order they are received.
53
Call history
Call history operation
Review records in call history by line
CALL HISTORY
Lꢀ ꢀ5 CLS ꢀ0 New
L2 05 CLS 00 New
ALL LINES
ꢀ. Press CALL HISTORY. The screen displays the numbers
of total calls and new calls in call history.
2. Press
or
until the bottom line of the screen
displays the line for the calls to be reviewed (LINE 1
or LINE 2). Then press ENTER to view the most recent
caller’s information for that line.
3. Press or to scroll through the records in call history
for the selected line in the order they are received.
Remove calls from call history
Remove a specific call record from call history
ꢀ. Locate the call record to be deleted following the
instructions under Review records in call history in
the order received on page 53.
2. Press REMOVE. The screen displays the next record in
call history. If there are no records in call history, the
screen displays Call history list is empty.
Remove all calls from call history
ꢀ. Press CALL HISTORY.
2. Press REMOVE. The screen displays To remove all
calls, press REMOVE again.
3. Press REMOVE again within three seconds to confirm
the command and delete all records from call history.
CALL HISTORY
Lꢀ ꢀ5 CLS ꢀ0 New
L2 05 CLS 00 New
ALL LINES
Call history
list is empty
54
Call history
Call history operation
Dial a number from call history
When reviewing call history records, you can dial a
displayed telephone number. If you have already entered
the home and local area codes as discussed on page 26,
the telephone numbers shown in the Call history will
already be displayed correctly.
ꢀ. Locate the desired number in call history (see Call
history operation on page 53).
2. Press ENTER. The screen displays DIAL.
3. Press ENTER. The telephone automatically selects an
idle line and dials the displayed number.
—OR—
Lift the handset or press SPEAKER or HEADSET, then
press ENTER. The telephone automatically selects an
idle line and dials the displayed number.
—OR—
Press the LINE button for the desired line and press
ENTER to place the call.
The desired number is dialed in the preferred mode
(speakerphone or headset) programmed (see Set
preferred mode on page 2ꢀ).
ꢀ0 : 27 AM ꢀꢀ/ꢀ2
JOHN SMITH
5775ꢀ4ꢀ
DIAL
ꢀ0 : 27 AM ꢀꢀ/ꢀ2
JOHN SMITH
5775ꢀ4ꢀ
DIAL ALTERNATE
NOTE: To exit without dialing, press until the screen displays
RETURN TO LIST, then press ENTER.
Dial options
You can change the format of a number in call history
before dialing.
ꢀ. Follow the directions in Steps 1 and 2 of Dial a
number from call history above. The screen displays
DIAL.
2. Press
until the screen displays DIAL ALTERNATE.
3. Press or to scroll through the alternate dialing
formats (7- digit number, area code +7-digit number, ꢀ
+ area code + 7-digit number, or ꢀ + 7-digit number).
The screen displays the alternate formats on the third
line.
4. When the desired format is displayed, dial the call
as described in Step 3 of Dial a number from call
history above.
55
Call history
Call history operation
Save a name and number from call history to the
directory
ꢀ. Locate the desired call record to be saved (see Review
records in call history on page 53).
2. Press ENTER. The screen displays DIAL.
3. Press until the screen displays COPY TO DIR.
4. Press ENTER to save the name and telephone number
to the directory. The screen displays the entry and
added to DIR!
ꢀ0 : 27 AM ꢀꢀ/ꢀ2
JOHN SMITH
5775ꢀ4ꢀ
The screen automatically returns to the previous CID
screen.
COPY TO DIR
JOHN SMITH
5775ꢀ4ꢀ
NOTES:
added to DIR!
ꢀ. To exit without saving the number, press until the screen displays
RETURN TO LIST, then press ENTER.
2. To edit the name or telephone number, press DIR and scroll to the
EDIT function.
3. If a call record does not include a telephone number, it cannot be
saved to the directory.
56
Call history
Call history operation
Save a number from call history in a one touch location
ꢀ. Locate the call record to be saved (see Review
records in call history on page 53).
2. Press ENTER. The screen displays DIAL.
3. Press
until the screen displays COPY TO 1-TOUCH.
4. Press ENTER to begin to save the number. The screen
displays the entry and PRESS 1-TOUCH.
5. Press the one touch key where it is to be saved.
—OR—
Press LOWER, then press the one touch key.
The screen displays the number and Added TO
1TOUCH!.
The screen automatically returns to the previous CID
screen.
ꢀ0 : 27 AM ꢀꢀ/ꢀ2
JOHN SMITH
5775ꢀ4ꢀ
COPY TO ꢀ-TOUCH
NOTE: If a call record does not include a telephone number, it
cannot be saved to one touch.
JOHN SMITH
5775ꢀ4ꢀ
NOTE: To exit without saving the telephone number, press until
the screen displays RETURN TO LIST, then press ENTER.
PRESS ꢀ-TOUCH
JOHN SMITH
5775ꢀ4ꢀ
Display screen messages
Added TO ꢀ-TOUCH!
DISPLAY:
MEANS:
PRIVATE NAME
The caller is blocking the name
information.
PRIVATE #
The caller is blocking the
telephone number information.
UNKNOWN NAME
UNKNOWN #
This caller’s name is unavailable.
This caller’s number is
unavailable.
Out of Area
Error
The call information is out of
area.
Caller information cannot be
recognized.
57
Appendix
Troubleshooting
If you have difficulty with your telephone, please try the suggestions below.
call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
• Make sure the power adapter is securely plugged into
an outlet not controlled by a wall switch.
My telephone
does not work
at all.
• Make sure the telephone line cord is plugged firmly
into the telephone base and the modular wall jack.
• Unplug the telephone’s electrical power. Wait for
approximately ꢀ5 seconds, then plug it back in. Allow
up to one minute for the telephone to synchronize.
• Disconnect the telephone base from the telephone
line wall jack and plug in a working telephone. If this
telephone does not work, the problem is probably in
the wiring or the local service. Call the local telephone
company.
• First, try all the above suggestions. Also inspect the
coiled handset cord connections at both ends.
• The telephone line cord might be malfunctioning. Try
installing a new telephone line cord.
There is no dial
tone
• Disconnect the telephone base from the telephone jack
and connect a different telephone. If there is no dial tone
on the telephone either, the problem is in your wiring or
local service. Contact your local telephone company.
• Make sure HOLD is not pressed.
• If there is no dial tone when the HEADSET key is
pressed, make sure the headset is firmly connected in
the headset jack.
I cannot dial out. • First, try all the above suggestions in the There is no
dial tone section.
• Make sure there is a dial tone before dialing. It is
normal if the telephone takes a second or two to
synchronize before producing a dial tone. Wait an extra
second before dialing.
• Check that all the telephones connected to the same
telephone line are hung up.
• If the other telephones in your home are having
the same problem, the problem is in the wiring or
local service. Contact your local telephone company
(charges may apply).
58
Appendix
Troubleshooting
• Eliminate any background noise. Noise from a
television, radio, or other appliances may cause the
telephone to not dial out properly. If you cannot
eliminate the background noise, first try muting the
telephone before dialing, or dialing from another room
in your home with less background noise.
Batt is displayed
on screen.
• There is no spare battery in the telephone or the
battery power is low.
• Remove and re-install the battery and use it normally.
• If the above measures do not correct the problem, the
battery may need to be replaced.
The telephone
does not ring
when there is an
incoming call.
• Make sure the ringer is on (see page 32).
• Make sure the telephone line cord and power adapter
are plugged in properly (pages ꢀ0-ꢀꢀ).
• There may be too many extension telephones on
the telephone line to allow all of them to ring
simultaneously. Try unplugging some of them.
• If the other telephones in your home are having the
same problem, the problem is in the wiring or local
service. Contact the local telephone company (charges
may apply).
• Other electronic products can cause interference
to your telephone. Try installing your telephone as
far away as possible from the following electronic
devices: wireless routers, radios, radio towers, pager
towers, cellular telephones, digital telephones, room
monitors, televisions, VCRs, personal computers, kitchen
appliances, and other cordless telephones.
• Test a working telephone at the same telephone jack. If
another telephone has the same problem, the problem
is in the telephone jack. Contact your local telephone
company (charges may apply).
• The telephone line cord might be malfunctioning. Try
installing a new telephone line cord.
There is noise
or interference
during a telephone
conversation.
• Appliances or other cordless telephones plugged into
the same circuit as the telephone base can cause
interference. Try moving the appliance or telephone
base to another outlet.
59
Appendix
Troubleshooting
My calls fade out
or cut in and out
when I am using
the telephone.
• Other electronic products can cause interference
to your telephone. Try installing your telephone as
far away as possible from the following electronic
devices: wireless routers, radios, radio towers, pager
towers, cellular telephones, digital telephones, room
monitors, televisions, VCRs, personal computers,
kitchen appliances, wireless routers, and other cordless
telephones.
• If you have a headset plugged into the telephone, try
unplugging it and firmly plugging it in again.
• If your telephone is plugged in with a modem or a
surge protector, plug the telephone (or modem/surge
protector) into a different location. If this solves the
problem, relocate your telephone or modem farther
apart from each other, or use a different surge
protector.
• Disconnect the telephone base from the modular jack
and plug in another corded telephone. If calls are still
not clear, the problem is probably in the wiring or local
service. Contact your local service company (charges
may apply).
• Do you have DSL service? If yes, you need to have a
DSL filter installed. Contact your DSL service provider
for a DSL filter.
• Disconnect the telephone base from the telephone
jack. Plug in a different telephone. If you still hear other
calls, the problem is probably in the wiring or local
service. Call your local telephone company.
I hear other calls
when using the
telephone.
• Caller ID is a subscription service. You must subscribe
to this service from your local telephone company for
this feature to work on your telephone.
• The caller may not be calling from an area which
supports caller ID.
My caller ID
features are not
working properly.
• Both you and the caller’s telephone companies must
use equipment which are compatible with caller ID
service.
• If you subscribe to DSL service, you need to have a DSL
filter installed. Contact your DSL service provider for a
DSL filter.
60
Appendix
Troubleshooting
The system
• Make sure you subscribe to caller ID with call waiting
does not receive
caller ID or the
system does not
display caller
ID during call
waiting.
features services provided by the local telephone
company.
• The caller may not be calling from an area which
supports caller ID.
• Both you and the caller’s telephone companies must
use equipment which are compatible with caller ID
service.
• If you subscribe to DSL service, you need to have a DSL
filter installed. Contact your DSL service provider for a
DSL filter.
Difficulty storing
numbers in
memory
• Make sure you are pressing the correct sequence of
buttons for storing numbers in one touch locations. See
One touch operation beginning on page 39.
• Make sure all plugs are connected properly. Inspect the
line cord connections at the modular jack(s) and at the
telephone.
Problems with
LINE lights
• Make sure you have reviewed all of the voice mail
message(s). If you have reviewed all of the voice mail
message(s) and the NEW CALL light remains flashing,
your phone may have received a false signal from your
voice mail service provider. If you have no new voice
mail messages follow the directions in Turn NEW CALL
light off on page 25.
A NEW CALL
light flashes
6ꢀ
Appendix
Troubleshooting
Speakerphone
does not work
• If the other person cannot hear you, make sure the
MUTE light is off.
Power Failure is
flashing
• Set the time and date following the directions in Set
the time and date on page 22.
—OR—
• If you subscribe to caller ID service, the time and date will
be reset automatically with the next incoming call.
• This display indicates that a rare memory error has
occurred in the call history. To prevent this error from
interfering with the normal operation of the telephone,
all of the call history was removed. Your product should
now operate normally; no action is required.
Memory Error
CID del shown in
display
62
Appendix
Important product information
This symbol is to alert you to important operating or servicing instructions that may
appear in this user’s manual. Always follow basic safety precautions when using this product to
reduce the risk of injury, fire, or electric shock.
Safety information
• Read and understand all instructions in the user’s manual. Observe all
markings on the product.
• Avoid using a telephone during a thunderstorm. There may be a slight
chance of electric shock from lightning.
• Do not use a telephone in the vicinity of a gas leak. If you suspect a gas
leak, report it immediately, but use a telephone away from the area where gas
is leaking. If this product is a cordless model, make sure the base is also away
from the area.
• Do not use this product near water, or when you are wet. For example, do
not use it in a wet basement or shower, or next to a swimming pool, bathtub,
kitchen sink, or laundry tub. Do not use liquids or aerosol sprays for cleaning. If
the product comes in contact with any liquids, unplug any line or power cord
immediately. Do not plug the product back in until it has dried thoroughly.
• Install this product in a protected location where no one can trip over any
line or power cords. Protect cords from damage or abrasion.
• If this product does not operate normally, read Troubleshooting in this
user’s manual. If you cannot solve the problem, or if the product is damaged,
refer to the limited warranty. Do not open this product except as may be
directed in your user’s manual. Opening the product or reassembling it
incorrectly may expose you to hazardous voltages or other risks.
• If this product has user-replaceable batteries, replace batteries only as
described in your user’s manual. Do not burn or puncture batteries—they
contain caustic chemicals.
• If this product has a three-prong (grounding) plug or a polarized plug with
one wide prong, it may not fit in non-polarized outlets. Do not defeat the
purpose of these plugs. If they do not fit in your outlet, the outlet should be
replaced by an electrician.
CAUTION: Use only the power adapter provided with this product. To obtain a
1 (800) 222–3111. In Canada, dial 1 (866) 288-4268.
63
Appendix
Important product information
Especially about corded telephones
• Electrical power: The telephone base must be connected to a working
electrical outlet. The electrical outlet should not be controlled by a wall switch.
Calls cannot be made from the handset if the telephone base is unplugged
or switched off, or if the electrical power is interrupted.
• Power adapter: The power adapter is intended to be correctly oriented in a
vertical or floor mount position.
SAVE THESE INSTRUCTIONS
64
Appendix
FCC and ACTA information
If this equipment was approved for connection to the telephone network prior
to July 23, 200ꢀ, it complies with Part 68 of the Federal Communications
Commission (FCC) rules. If the equipment was approved after that date,
it complies with the Part 68 rules and with Technical Requirements for
Connection of Equipment to the Telephone Network adopted by the
Administrative Council for Terminal Attachments (ACTA). We are required to
provide you with the following information.
1. Product identifier and REN information
The label on the back or bottom of this equipment contains, among other
things, an identifier indicating product approval and the Ringer Equivalence
Number (REN). This information must be provided to your local telephone
company upon request. For equipment approved prior to July 23, 200ꢀ, the
product identifier is preceded by the phrase “FCC Reg No.” and the REN
is listed separately. For equipment approved after that date, the product
identifier is preceded by “US” and a colon (:), and the REN is encoded in the
product identifier without a decimal point as the sixth and seventh characters
following the colon. For example, the product identifier US:AAAEQ03Tꢀ23XYZ
would indicate an REN of 0.3.
The REN is used to determine how many devices you may connect to your
telephone line and still have them ring when you are called. In most, but not
all areas, the sum of all RENS should be five (5.0) or less. You may want to
contact your local telephone company for more information.
2. Connection and use with the nationwide telephone network
The plug and jack used to connect this equipment to the premises wiring and
the telephone network must comply with the applicable part 68 rules and
technical requirements adopted by ACTA. A compliant telephone cord and
modular plug is provided with this product. It is designed to be connected
to a compatible modular jack that is also compliant. An RJꢀꢀ jack should
normally be used for connecting to a single line and an RJꢀ4 jack for two
lines, see installation instructions in the user’s manual. This equipment may
not be used with coin telephone lines or with party lines. If you have specially
wired alarm dialing equipment connected to your telephone line, ensure the
connection of this equipment does not disable your alarm equipment. If you
have questions about what will disable the alarm equipment, consult your
telephone company or qualified installer.
3. Repair instructions
If this equipment is malfunctioning, it must be unplugged from the modular
jack until the problem has been corrected. Repairs to this telephone
equipment can only be made by the manufacturer or its authorized agents.
For repair procedures, follow the instructions outlined under the limited
warranty.
65
Appendix
FCC and ACTA information
4. Rights of the telephone company
If this equipment is causing harm to the telephone network, the telephone
company may temporarily discontinue your telephone service. The telephone
company is required to notify you before interrupting service. If advance
notice is not practical, you will be notified as soon as possible. You will be
given the opportunity to correct the problem and the telephone company is
required to inform you of your right to file a complaint with the FCC. Your
telephone company may make changes in its facilities, equipment, operation,
or procedures that could affect the proper functioning of this product. The
telephone company is required to notify you if such changes are planned.
5. Hearing aid compatibility
If this product is equipped with a corded or cordless handset, it is hearing aid
compatible.
6. Programming/testing of emergency numbers
If this product has memory dialing locations, you may choose to store police,
fire department and emergency medical service telephone numbers in these
locations. If you do, please keep three things in mind:
a. We recommend that you also write the telephone number on the directory
card (if applicable), so that you can still dial the emergency number
manually if the memory dialing feature doesn’t work.
b. This feature is provided only as a convenience, and the manufacturer
assumes no responsibility for customer reliance upon the memory feature.
c. Testing the emergency telephone numbers you have stored is not
recommended. However, if you do make a call to an emergency number:
• You must remain on the line and briefly explain the reason for the call
before hanging up.
• Programming/testing of emergency numbers should be performed
during off-peak hours, such as in the early morning or late evening,
when the emergency services tend to be less busy.
66
Appendix
Part 15 of FCC rules
Some telephone equipment generates, uses, and can radiate radio-frequency
energy and, if not installed and used properly, may cause interference to radio
and television reception. This product has been tested and found to meet the
standards for a class B digital device, as specified in part ꢀ5 of the FCC rules.
These specifications area designed to provide reasonable protection against
such interference in a residential installation. However, there is no guarantee
that interference will not occur in a particular installation.
If this product causes interference to radio, VCR or television reception when
it is in use, you might correct the interference with any one or all of these
measures:
• Where it can be done safely, re-orient the receiving radio, VCR or television
antenna.
• To the extent possible, relocate the radio, VCR, television or other receiver
with respect to the telephone equipment.
• If this telephone product runs on AC power, plug your product into an AC
outlet that’s not on the same circuit as one used by your radio, VCR or
television.
Modifications to this product, not expressly approved by the manufacturer,
could void the user’s authority to operate the equipment.
67
Appendix
Limited warranty
The AT&T brand is used under license - any repair, replacement or warranty
service, and all questions about this product should be directed to: In the
United States of America call 1 (800) 222-3111 or visit
1. What does this limited warranty cover?
The manufacturer of this AT&T-branded product warrants to the holder
of a valid proof of purchase (“CONSUMER” or “you”) that the product and
all accessories provided in the sales package (“PRODUCT”) are free from
defects in material and workmanship, pursuant to the following terms and
conditions, when installed and used normally and in accordance with the
PRODUCT operating instructions. This limited warranty extends only to
the CONSUMER for products purchased and used in the United States of
America and Canada.
2. What will be done if the PRODUCT is not free from defects in materials
and workmanship during the limited warranty period (“materially
defective PRODUCT”)?
During the limited warranty period, the manufacturer’s authorized service
representative will repair or replace at the manufacturer’s option, without
charge, a materially defective PRODUCT. If the manufacturer repairs the
PRODUCT, they may use new or refurbished replacement parts. If the
manufacturer chooses to replace the PRODUCT, they may replace it
with a new or refurbished PRODUCT of the same or similar design. The
manufacturer will retain defective parts, modules, or equipment. Repair
or replacement of the PRODUCT, at the manufacturer’s option, is your
exclusive remedy. The manufacturer will return repaired or replacement
products to you in working condition. You should expect the repair or
replacement to take approximately 30 days.
3. How long is the limited warranty period?
The limited warranty period for the PRODUCT extends for ONE (ꢀ) YEAR
from the date of purchase. If the manufacturer repairs or replaces a
materially defective PRODUCT under the terms of this limited warranty,
this limited warranty also applies to repaired or replacement PRODUCT for
a period of either (a) 90 days from the date the repaired or replacement
PRODUCT is shipped to you or (b) the time remaining on the original one-
year limited warranty; whichever is longer.
68
Appendix
Limited warranty
4. What is not covered by this limited warranty?
This limited warranty does not cover:
• PRODUCT that has been subjected to misuse, accident, shipping or other
physical damage, improper installation, abnormal operation or handling,
neglect, inundation, fire, water, or other liquid intrusion; or
• PRODUCT that has been damaged due to repair, alteration, or
modification by anyone other than an authorized service representative
of the manufacturer; or
• PRODUCT to the extent that the problem experienced is caused by
signal conditions, network reliability or cable or antenna systems; or
• PRODUCT to the extent that the problem is caused by use with non-AT&T
accessories; or
• PRODUCT whose warranty/quality stickers, PRODUCT serial number
plates or electronic serial numbers have been removed, altered or
rendered illegible; or
• PRODUCT purchased, used, serviced, or shipped for repair from outside
the United States of America or Canada, or used for commercial or
institutional purposes (including but not limited to products used for
rental purposes); or
• PRODUCT returned without valid proof of purchase (see item 6 below); or
• Charges for installation or setup, adjustment of customer controls, and
installation or repair of systems outside the unit.
5. How do you get warranty service?
To obtain warranty service in the United States of America, call
1 (800) 222-3111; in Canada, please dial 1 (866) 288-4268.
NOTE: Before calling for service, please review the user’s manual - a check of the
PRODUCT controls and fea-tures may save you a service call.
Except as provided by applicable law, you assume the risk of loss or
damage during transit and transportation and are responsible for delivery
or handling charges incurred in the transport of the PRODUCT(s) to
the service location. The manufacturer will return repaired or replaced
PRODUCT under this limited warranty to you, transportation, delivery or
handling charges prepaid. The manufacturer assumes no risk for damage
or loss of the PRODUCT in transit. If the PRODUCT failure is not covered
by this limited warranty, or proof of purchase does not meet the terms
of this limited warranty, the manufacturer will notify you and will request
that you authorize the cost of repair prior to any further repair activity. You
must pay for the cost of repair and return shipping costs for the repair of
products that are not covered by this limited warranty.
69
Appendix
Limited warranty
6. What must you return with the PRODUCT to get warranty service?
You must:
a. Return the entire original package and contents including the PRODUCT
to the service location along with a description of the malfunction or
difficulty; and
b. Include “valid proof of purchase” (sales receipt) identifying the PRODUCT
purchased (PRODUCT model) and the date of purchase or receipt; and
c. Provide your name, complete and correct mailing address, and
telephone number.
7. Other limitations
This warranty is the complete and exclusive agreement between you and
the manufacturer of this AT&T branded PRODUCT. It supersedes all other
written or oral communications related to this PRODUCT. The manufacturer
provides no other warranty for this PRODUCT. The warranty exclusively
describes all of the manufacturer’s responsibilities regarding the PRODUCT.
There are no other express warranties. No one is authorized to make
modifications to this limited warranty and you should not rely on any such
modification.
State/Provincial Law Rights: This warranty gives you specific legal rights,
and you may also have other rights which vary from state to state or
province to province.
Limitations: Implied warranties, including those of fitness for a particular
purpose and merchantability (an unwritten warranty that the PRODUCT is
fit for ordinary use) are limited to one year from date of purchase. Some
states/provinces do not allow limitations on how long an implied warranty
lasts, so the above limitation may not apply to you. In no event shall the
manufacturer be liable for any indirect, special, incidental, consequential,
or similar damages (including, but not limited to lost profits or revenue,
inability to use the PRODUCT or other associated equipment, the cost of
substitute equipment, and claims by third parties) resulting from the use
of this PRODUCT. Some states/provinces do not allow the exclusion or
limitation of incidental or consequential damages, so the above limitation
or exclusion may not apply to you.
Please retain your original sales receipt as proof of purchase.
70
Appendix
Default settings
FEATURE
DEFAULT
5
Speakerphone Volume
Handset Volume
Headset Volume
Ringer Volume
Auto Speaker
minimum
minimum
3
Off
Primary Line
Line ꢀ
On
Automatic Line Selection
Preferred Mode
Time and Date
Screen Backlight
Scroll Rate
Speakerphone
ꢀ2:00 AM, ꢀ/0ꢀ
On
Medium
Off
COVM Indicators
Call History
All calls
Combined
On
Repeat Calls
CID-Call Wait
Language
English
7ꢀ
Appendix
General product care
To keep your telephone working and looking good, follow these guidelines:
• Avoid putting it near heating appliances and devices which generate electrical
noise (for example, motors or fluorescent lamps).
• DO NOT expose it to direct sunlight or moisture.
• Avoid dropping the telephone and/or other rough treatment.
• Clean with a soft cloth.
• Never use a strong cleaning agent or abrasive powder because this will damage
the finishing.
• Retain the original packaging in case you need to ship it at a later date.
72
Appendix
Technical specifications
Operating temperature
32°F — ꢀ22°F
(0°C — 50°C)
Power adapter input:
Power adapter output:
Backup battery:
AC ꢀ20V 60Hz
AC 9V, 300mA
Alkaline 9V
Headset jack:
2.5mm, 32-ꢀ50 ohm
73
Appendix
Index
A
H
Add entry, 45
All calls, 28
ALS ON/OFF, 20
Area codes, 26
Auto speaker, ꢀ9
Auto redial, 34
Hands-free, ꢀ6
Handset cord, ꢀ4
Handset jack, ꢀ4
Handset tab, ꢀ3
Headset, 3ꢀ
Hold, 36
Home area code, 26
Automatic line selection, 20
C
I
Call history, 53
Important product information, 63
Call information, 57
Call record, 53
Call record number, 53
Call waiting, 52
Call waiting call, 29
Caller ID, 7
L
Language, 29
Lower key, 39
Lower memory, 40
M
Caller ID information, 5ꢀ
Caller ID service, 22
Caller ID with call waiting, 7
Caller identification, 7
Central office voice mail, 7
CID-CALL WAIT, 29
Conference calls, 37
COVM, 7
Menu, ꢀ7
Message waiting, 52
Mute, 37
N
Navigation buttons, 7
NEW CALL light, 25
No dial tone, 58
COVM indicator, 24
O
D
One touch (speed dial), 39
One touch entries, 40
One touch location, 39
Optional headset, ꢀ6
Data port, ꢀ2
Date, 22
Dial tone, ꢀꢀ
Directory, 44
Optional spare battery, 9
Directory entry, 45
DIRECTORY FULL!, 44
Display dial, 33
Display language, 29
P
Parts checklist, 6
Part ꢀ5 of FCC rules, 67
Pause, 4ꢀ
Power adapter, ꢀꢀ
Power cord, ꢀ4
Power failure, 9
Preferred mode, 2ꢀ
Primary line, ꢀ9
F
Fax machine, ꢀ2
FCC and ACTA information, 65
Flash, 37
74
Appendix
Index
R
Redial, 33
REMOVE, 4, 49, 54
Ringer volume, 32
S
Screen display, 7
Scroll button, 23
Scroll rate, 23
Speakerphone, 30
Speakerphone does not work, 62
Switch lines, 36
T
Telephone does not ring, 59
Telephone installation, ꢀ0
Telephone location, 8
Telephone operation, ꢀ7
Time and date, 22
Timer, 32
Troubleshooting, 58
V
Voice mail, 24
Volume, 32
W
WAIT, 46
Wall jack, ꢀ0
Wall mounting, ꢀ3
75
© 2007 Advanced American Telephones. All rights reserved.
AT&T and the AT&T logo are trademarks of AT&T Intellectual Property II, L.P. d/b/a
AT&T Intellectual Property licensed to Advanced American Telephones.
Printed in China. Issue 2 AT&T ꢀ2/07.
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