AT T 9345 User Manual

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USER’S MANUAL  
Part 2  
900 MHz Cordless Telephone  
with Caller ID/Call Waiting 9345  
Please also read  
Part 1 — Important  
Product Information  
AT&T and the globe symbol are registered trademarks of AT&T Corp. licensed to Advanced AmericanTelephones.  
9345_book_1ATT 6/5/01 11:33 AM Page iv  
CONTENTS  
BEFORE YOU BEGIN . . . . . . . . . . . . . . 1  
TELEPHONE MEMORY . . . . . . . . . 10  
Store Memory Numbers.............. 10  
Edit Numbers Stored  
in Memory ............................... 11  
Delete Numbers Stored  
About Caller Identification .......... 1  
INSTALLATION . . . . . . . . . . . . . . . . . . . . . . . 2  
Before You Install .......................... 2  
Table/Desk Installation ................. 3  
Wall Installation ............................ 5  
in Memory ............................... 12  
Dial Memory Numbers ............... 12  
CALLER ID OPERATION . . . . . . . 13  
About Call History ...................... 13  
Review Call History .................... 13  
Delete Records from  
Call History.............................. 14  
Dial a Displayed Number............ 14  
Store a Call History Record  
TELEPHONE OPERATION . . . . . . . 6  
Make a Call.................................... 6  
Answer a Call ................................ 6  
End a Call...................................... 6  
Change Channel............................ 6  
Redial ............................................ 6  
Handset Volume ............................ 6  
Flash/Call Waiting.......................... 6  
Hold .............................................. 6  
Page/Handset Locator ................... 7  
Handset Ringer Style/  
in Memory ............................... 15  
Display Screen Messages............. 16  
BATTERIES . . . . . . . . . . . . . . . . . . . . . . . . . . 17  
Charging the Handset  
Battery Save............................... 8  
Temporary Tone Dialing................ 8  
Headset Jack.................................. 8  
Operating Range ........................... 9  
Display Screen Messages............... 9  
Battery Pack............................. 17  
Replacing the Handset  
Battery Pack............................. 18  
IN CASE OF DIFFICULTY . . . . . . 19  
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BEFORE YOU BEGIN  
About Caller Identification (Caller ID)  
This product has a Caller ID with Call Waiting feature that works with  
service from your local phone service provider.  
Caller ID with Call Waiting lets you see who’s calling before you answer the  
phone, even when you’re on another call.  
You may need to change your phone service to use this feature. Contact  
your phone service provider if:  
You have both Caller ID and Call Waiting, but as separate services  
(you may need combined service)  
You have only Caller ID service, or only Call Waiting service  
You don’t subscribe to any Caller ID or Call Waiting services.  
You can use this product with regular Caller ID service, and you can use  
this product’s other features without subscribing to either Caller ID or  
combined Caller ID with Call Waiting service.  
There are fees for Caller ID services, and they may not be available in all  
areas.  
This product can provide information only if both you and the caller are in  
areas offering Caller ID service, and if both telephone companies use  
compatible equipment.  
1
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INSTALLATION  
Before You Install  
1
Choose a location for the base near an electrical outlet and a  
telephone jack.  
This phone requires a modular telephone jack and a standard electrical  
outlet (110v AC) not controlled by a wall switch.  
2
Install the handset battery.  
a) Remove battery  
compartment  
cover by pressing  
on the  
indentation  
and sliding  
downward.  
b) Align two holes in  
plug with socket  
pins, and snap the  
plug into place.  
c) Place battery pack  
in compartment  
with the wires in  
the lower left  
corner, along the  
bottom of the  
battery pack.  
d) Replace  
cover by  
sliding it up  
into place.  
2
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INSTALLATION  
3
Attach belt clip to the cordless handset (optional).  
To attach  
To remove  
Table/Desk Installation  
Standard  
electrical outlet  
Modular  
telephone  
jack  
1
2
Connect the  
telephone  
line cord.  
Connect the  
power cord.  
3
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INSTALLATION  
3
4
5
Charge the handset battery.  
Place the handset in the base. Charge the battery for at least 16 hours  
the first time.  
Check for dial tone.  
After the batteries are charged, pick up the handset and press P;  
you should hear a dial tone.  
Set the dial mode.  
If you have touch tone service, the phone is ready to use as soon as  
the batteries are charged.  
If you have dial pulse (rotary) service, you’ll need to change the dial  
mode.  
Press G on the handset to enter programming mode.  
Press < or > until the screen displays DIAL TYPE:and the  
currently selected mode.  
Press s. The current setting blinks.  
Press > to select TONEor PULSE.  
Press s, to save the displayed mode.  
4
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INSTALLATION  
Wall Installation  
1
2
3
Connect the telephone line cord.  
Connect the power cord.  
Mount the base on the wall.  
Standard  
electrical outlet  
a) Align holes on  
base with  
mounting studs  
on wall jack.  
Modular  
telephone  
jack  
b) Pull base down  
on mounting  
studs until it  
locks into place.  
4
Follow Steps 3–5 in Table/Desk Installation.  
5
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TELEPHONEOPERATION  
Answer a Call  
Press any key  
except O.  
Flash/  
Call Waiting  
Access special  
telephone company  
subscriber services.  
Handset Volume  
While on a call,  
adjust volume  
of what you hear.  
Make a Call  
Press P, then  
dial the number  
End a Call  
Press O  
— OR —  
Place handset  
in base.  
— OR —  
Dial the number (use  
< to backspace and  
correct digits), then  
press P to call.  
Exit  
programming.  
Cancel a page.  
Hold  
Redial  
Press P, then  
press r to  
call last number dialed  
(up to 24 digits).  
Press to put a  
call on hold.  
Press again to  
release hold  
— OR —  
Change Channel  
Switch to a clearer channel  
while on a call.  
Lift the handset  
of an extension.  
Enter programming while not on a call.  
6
9345_book_1ATT 6/5/01 11:34 AM Page 7  
TELEPHONE OPERATION  
If you subscribe  
to telephone  
company voice  
mail with a  
visual message  
waiting signal,  
light flashes  
when you have  
voice mail  
waiting.  
Flashes  
when you have  
unreviewed call  
information.  
On steadily  
when handset  
is in use or is  
charging in  
base.  
Page/Handset Locator  
Press to page the handset for up to  
90 seconds. Press again to cancel,  
or press O on handset.  
7
9345_book_1ATT 6/5/01 11:34 AM Page 8  
TELEPHONE OPERATION  
Handset Ringer Style/Battery Save  
You can select from four different handset ringer styles, or turn the ringer  
off and extend the battery life.  
1
2
3
4
5
Make sure the handset is off.  
Press G to enter programming mode.  
Press > until the screen displays RINGER:.  
Press s. The screen displays the current setting.  
Press > to select 1, 2, 3, 4, or OFF. You will hear a sample  
of each ring.  
6
Press s to choose the displayed ringer setting.  
Temporary Tone Dialing  
If you have dial pulse (rotary) service, you can change from dial pulse  
to touch tone dialing during a call by pressing *. This is useful if you  
need to send touch tone signals for access to telephone banking or  
long-distance services.  
1
2
3
Dial the number.  
Press *. Buttons pressed after this send touch tone signals.  
After you hang up, the phone automatically returns to  
dial pulse (rotary) service.  
Headset Jack  
You can use this telephone hands-free when  
you install any AT&T 2.5 mm headset,  
purchased separately.  
Plug the headset into the jack located  
on the right side of the handset  
(under the small rubber flap).  
Do not force the connection,  
but make sure the plug  
fits securely.  
8
9345_book_1ATT 6/5/01 11:34 AM Page 9  
TELEPHONE OPERATION  
Operating Range  
This cordless telephone operates within the maximum power allowed by  
the Federal Communications Commission (FCC). Even so, this handset and  
base can communicate over only a certain distance — which can vary with  
the locations of the base and handset, the weather, and the construction of  
your home or office. For best performance, keep the base antenna fully  
upright.  
If you receive a call while you are out of range, the handset might not  
ring — or if it does ring, the call might not connect when you press P.  
Move closer to the base, then press P to answer the call.  
If you move out of range during a phone conversation, you might  
hear noise or interference. To improve reception, move closer to the base.  
If you move out of range without pressing O, your phone will be  
leftoff the hook.” To hang up properly, walk back into range, periodically  
pressing O.  
Display Screen Messages  
Screen Displays:  
When:  
NO LINE  
The base is not connected to the telephone line,  
or the line is not working.  
RINGING  
There is a call coming in.  
CONNECTING  
PHONE  
The handset is waiting for a dial tone.  
The handset is in use.  
MESSAGE WAITING  
PAGING  
You have received telephone company voice mail.  
The base is paging the handset.  
9
9345_book_1ATT 6/5/01 11:34 AM Page 10  
TELEPHONE MEMORY  
This cordless phone can store 20 telephone numbers with names, each up  
to 16 digits long. Entries are stored alphabetically. For consistency with  
Caller ID entries, you may wish to enter last names first.  
Note: Press O at any time to exit memory.  
Store Memory Numbers  
1
2
3
Press G. The screen displays DIRECTORY.  
Press s. The screen displays ENTER NAME.  
Using the chart below, enter up to 16 characters for the name  
you’re storing with the number. Use < to backspace and make  
corrections; use > to advance and add a space.  
Presses  
Dial Key  
1
2
3
4
5
6
1
2
3
4
5
6
7
8
9
0
*
#
1
A
D
G
J
B
E
C
F
2
3
4
5
6
S
H
K
N
Q
U
X
I
L
M
P
O
R
V
Y
7
9
T
W
0
8
Z
*
&
,
-
.
#
10  
9345_book_1ATT 6/5/01 11:34 AM Page 11  
TELEPHONE MEMORY  
4
5
When you finish entering the name, press s. The screen  
displays ENTER NUMBER.  
Enter the telephone number. Use < to backspace and make  
a correction. Press r to store a pause in the dialing  
sequence.  
6
Press s to store your entry. The screen displays SAVING…  
and you’ll hear a series of beeps confirming the entry.  
Note: When memory is full the screen displays MEMORY FULL, an error  
tone sounds, and you will not be able to store a new number until you  
delete a stored number.  
Edit Numbers Stored in Memory  
1
2
Press > (DIR). The screen displays DIRECTORY.  
Press < or > to scroll alphabetically through numbers  
stored in memory  
—OR—  
Press the dial pad key for the first letter of the entry you  
want to edit.  
3
When the screen displays the number you want to edit, press s.  
Then press < or > until EDITflashes.  
DIAL EDIT ERASE  
973-555-0123  
5/01 5:40PM OLD28  
4
5
Press s. The screen displays the name and number. The flashing  
cursor appears at the end of the name. Use <, > and the dial  
pad keys to edit the name. Press s to move on to edit the  
number.  
Press s to save the edited information. You’ll hear a series of  
beeps confirming the change.  
11  
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TELEPHONE MEMORY  
Delete Numbers Stored in Memory  
1
2
Press > (DIR). The screen displays DIRECTORY.  
Press < or > to scroll alphabetically through numbers  
stored in memory  
—OR—  
Press the dial pad key for the first letter of the entry you  
want to delete.  
3
4
When the screen displays the number you want to delete, press  
s. Then press < or > until ERASEflashes.  
DIAL EDIT ERASE  
973-555-0123  
5/01 5:40PM OLD28  
Press s. The screen displays ERASE NO YESand the number.  
The current choice flashes.  
5
6
Press < or > until YESflashes.  
Press s. You’ll hear a series of beeps confirming the deletion.  
Dial Memory Numbers  
1
2
Press > (DIR). The screen displays DIRECTORY.  
Press < or > to scroll alphabetically through numbers  
stored in memory  
—OR—  
Press the dial pad key for the first letter of the entry you  
want to dial.  
3
4
When the screen displays the number you want to dial, press s.  
Then press < or > until DIALflashes.  
DIAL  
EDIT ERASE  
973-555-0123  
5/01 5:40PM OLD28  
Press s. The phone automatically dials the number.  
12  
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CALLER ID OPERATION  
Indicates repeat call  
Caller’s name  
Caller’s  
telephone  
number  
Position of call  
in call history  
Date of call  
Time of call  
About Call History  
This phone assigns each incoming call a number from 1 to 50. The most  
recent call will have the highest number. When the memory is full, the  
oldest call information is deleted to make room for new incoming call  
information.  
For each call that comes in, the screen displays the following information  
between the first and second rings:  
Your caller’s name (15 letters are sent by your telephone  
company)  
The caller’s area code and telephone number  
The time and date of the call  
The position of the call in call history.  
If you answer a call before the information appears on the screen, it will  
not be in the call history.  
Note: Press O at any time to exit call history.  
Review Call History  
The screen displays call information for about 15 seconds after it has been  
received.  
1
2
Press < (CID) to view call history.  
Use < and > to scroll through records in call history.  
13  
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CALLER ID OPERATION  
Delete Records from Call History  
Delete a Specific Call  
1
Locate the record you want to delete from call history.  
2
Press s, then press < or > until ERASEflashes.  
ERASE  
DIAL PGM  
973-555-0123  
5/01 5:40PM OLD28  
3
Press s. The screen displays ERASE NO YES ALLand  
the phone number. The current choice flashes.  
4
5
Press < or > until YESflashes.  
Press s. You’ll hear a series of beeps confirming the deletion.  
Delete All Calls  
1
While viewing call history, press s, then press < or > until  
ERASE flashes.  
DIAL PGM ERASE  
973-555-0123  
5/01 5:40PM OLD28  
2
3
Press s. The screen displays ERASE NO YES ALLand  
the phone number. The current choice flashes.  
Press < or > until ALLflashes, then press s. The screen  
displays ERASE ALL NO YES. The current choice flashes.  
4
5
Press < or > until YESflashes.  
Press s. You will hear a series of beeps confirming the deletion.  
Dial a Displayed Number  
1
2
Locate the record in call history that you want to dial.  
Press s, then press < or > until DIALflashes.  
DIAL PGM ERASE  
973-555-0123  
5/01 5:40PM OLD28  
The phone number will be displayed in the format it was received.  
3
4
If you wish to change how the number is dialed, press #.  
The screen displays any alternate dialing sequences available  
for this call (area code + number; 1 + area code + number;  
1+ number; number only).  
Press P when the number is correctly displayed for dialing.  
14  
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CALLER ID OPERATION  
Store a Call History Record in Memory  
1
2
Locate the record in call history you want to store in memory.  
Press s, then press < or > until PGMflashes.  
PGM  
DIAL  
ERASE  
973-555-0123  
5/01 5:40PM OLD28  
The phone number will be displayed in the format it was received.  
3
4
If you wish to change how the number is stored, press #.  
The screen displays any alternate dialing sequences available  
for this call (area code + number; 1 + area code + number;  
1+ number; number only).  
Press s to store the call information in the memory location  
displayed in the upper right corner  
— OR —  
Press <, then enter a two-digit memory location (01-20).  
5
6
Press s. You’ll hear a series of beeps confirming the number  
was stored.  
If you try to store information in an already occupied location, the  
screen displays  
OVERWRITE? NO  
973-555-0123  
5/01 5:40PM OLD28  
Press s to exit without replacing the number already stored in  
that location  
— OR —  
Press > to display YES, then press s to replace the previous  
number with the new one.  
15  
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CALLER ID OPERATION  
Display Screen Messages  
Screen Displays:  
PRIVATE NAME  
PPP  
When:  
The other party is blocking name information.  
The other party is blocking number information.  
PRIVATE CALLER  
The other party is blocking name and number  
information.  
UNKNOWN NAME  
UUU  
Your phone company is unable to receive  
information about this caller’s name.  
Your phone company is unable to receive  
information about this caller’s number.  
UNKNOWN CALLER  
Your phone company is unable to receive  
information about this caller’s name and number.  
EXTENSION IN USE An extension phone on this line is being used, so  
call information cannot be received.  
Err  
There is a problem with Caller ID transmission  
from the telephone company.  
16  
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BATTERIES  
Charging the Handset Battery Pack  
This battery should remain charged up to six days with the ringer turned  
on and up to 12 days with the ringer off. A fully charged battery provides  
an average talk time of about five hours.  
The battery pack needs charging when:  
A new battery is installed in the handset.  
The phone beeps twice every 16 seconds.  
The screen displays LOW BATTERYand the low battery icon.  
Place the handset in the base so the CHARGING light turns on. The battery  
pack is typically fully charged in eight hours.  
You can keep the battery fully charged by returning the handset to the  
base after each use.  
If you repeatedly get a low battery indicator, even after charging  
overnight, the battery should be replaced.  
CAUTION: To reduce the risk of fire or injury to persons or  
damage to the telephone, read and follow these instructions  
carefully:  
Use only Replacement Battery 3301 (SKU# 91076).  
Do not dispose of the battery in a fire. The cell might explode.  
Check with local codes for special disposal instructions.  
Do not open or mutilate the battery. Released electrolyte is  
corrosive and may cause damage to the eyes or skin. It may be  
toxic if swallowed.  
Exercise care in handling batteries in order not to short the battery  
with conducting materials such as rings, bracelets, and keys. The  
battery or conductor may overheat and cause harm.  
Charge the battery provided with or identified for use with this  
product only in accordance with the instructions and limitations  
specified in this manual.  
Observe proper polarity orientation between the battery and  
battery charger.  
17  
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BATTERIES  
Nickel-Cadmium Rechargeable Batteries must be  
recycled or disposed of properly. Do not dispose of in  
household garbage. If burned, it could explode. If  
punctured, it could release caustic material which could  
injure the skin or eyes. If swallowed, it may be toxic.  
The RBRCseal means that the manufacturer is voluntarily participating in  
an industry program to collect and recycle Nickel-Cadmium rechargeable  
batteries when taken out of service within the United States. These batteries  
may be taken to a participating local retailer of replacement batteries or  
recycling center. Or, you may call 1 800 8BATTERY for locations accepting  
spent Nickel-Cadmium batteries.  
Replacing the Handset Battery Pack  
1
Remove the battery compartment cover on the handset by  
pressing on the indentation and sliding the cover downward.  
2
3
Lift out the old battery pack and disconnect.  
Align the two holes in the new battery pack’s plug with the  
socket pins, and snap the plug into place. Place the battery pack in the  
compartment with the wires in the lower left corner, along the bottom  
of the battery pack.  
4
5
Replace the cover by sliding it up into place.  
The new battery pack must be charged before using the phone.  
Place the handset in the base and allow it to charge for at least  
16 hours the first charge. The telephone might operate before that, but  
for best performance, let the battery pack charge fully.  
RBRC is a registered trademark of the Rechargeable Battery Recycling Corporation.  
18  
9345_book_1ATT 6/5/01 11:34 AM Page 19  
IN CASE OF DIFFICULTY  
If you have difficulty operating this phone, try the suggestions below.  
For Customer Service, visit our website at www.telephones.att.com or call  
1 800 222–3111. Please retain your receipt as your proof of purchase.  
If the phone doesn’t work at all, check these items first:  
Make sure the AC adapter is plugged into an outlet not controlled by a  
wall switch.  
Make sure the telephone line cord is plugged firmly into the base unit  
and the modular jack.  
Make sure the base antenna is fully upright.  
If the handset does not beep when you press P, the battery might  
need charging.  
Make sure the battery pack is installed correctly.  
If you have dial pulse (rotary) service on your phone line, make sure  
the dial mode is set to dial pulse (see INSTALLATION).  
If the above suggestions don’t solve the problem, try re-initializing  
the handset and base:  
1
2
3
4
5
6
Disconnect the power to the base.  
Remove the handset battery pack.  
Wait a few minutes.  
Connect the power to the base.  
Insert the handset battery pack.  
Put the handset in the base to re-initialize.  
If you hear a two-beep signal when you try to use the handset:  
You might be out of range. Move closer to the base and try again.  
If moving closer to the base doesn’t help, try following the directions  
above for re-initializing the handset and base.  
If the phone does not ring when you receive a call:  
Make sure the handset ringer is on.  
Make sure the telephone line cord is connected firmly to the base and  
the telephone jack.  
Make sure the AC adapter is plugged firmly into an outlet not  
controlled by a wall switch.  
You might be too far from the base; move closer.  
You might have too many extension phones on your telephone line to  
allow all of them to ring. Try unplugging some of them.  
19  
9345_book_1ATT 6/5/01 11:34 AM Page 20  
IN CASE OF DIFFICULTY  
If you hear noise or interference when using the phone:  
Make sure the base antenna is fully upright.  
You may be out of range. Move closer to the base.  
Press and release G to change to another of the 30 channels  
available. If noise is exceptionally loud, move closer to the base before  
changing channels.  
Household appliances plugged into the same circuit as the base can  
sometimes cause interference. Try moving the appliance or the base  
to another outlet.  
The layout of your home or office might be limiting the operating  
range. Try moving the base to another location, preferably on an  
upper floor.  
If the buttons don’t work, try placing the handset in the base for at  
least 15 seconds.  
If you hear other calls while using your phone:  
Press G to change to another channel.  
Disconnect the base from the modular jack and plug in a corded  
telephone. If you still hear other calls, the problem is probably in your  
wiring or local service. Call your local telephone service company.  
If you lose a call after changing channels:  
You were probably almost out of range. Move closer to the base before  
changing channels. Before placing another call, set the handset in the  
base for at least 15 seconds.  
If you are unable to operate special telephone services or other  
equipment requiring touch tone signals:  
If you have dial pulse (rotary) service, follow the directions under  
“Temporary Tone Dialingin the TELEPHONE OPERATION section of  
this manual.  
If the MESSAGE light on the base does not go off even after you’ve  
listened to voice mail messages:  
1
2
3
4
Press G.  
Press > until the screen displays MESSAGE WAITING.  
Press s. The screen displays LIGHTS OFF: YES.  
Press s again to turn off the MESSAGE light on base.  
20  

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