AT T 2440 User Manual

USER’S MANUAL  
Part 2  
1
2.4 GHz Cordless  
Speakerphone 2440  
with Caller ID/Call Waiting  
Please also read  
Part 1 — Important  
Product Information  
AT&T and the globe symbol are registered trademarks of AT&T Corp. licensed to Advanced American Telephones.  
CONTENTS  
BEFORE YOU BEGIN . . . . . . . . . . . . . . 3  
Using More Than One Handset ......3  
Choosing the Best Location ...........3  
About Caller ID with Call Waiting...3  
TELEPHONE DIRECTORY  
AT THE HANDSET . . . . . . . . . . . . . . . . . . . . . . 14  
Store a Number and Name  
in Memory ................................14  
View a Memory Number..............15  
Delete a Memory Number ...........16  
Edit a Memory Number ...............17  
Dial a Memory Number ...............17  
INSTALLATION . . . . . . . . . . . . . . . . . . . . . . . 4  
Belt Clip .........................................5  
Headset ..........................................5  
TELEPHONE MEMORY  
FEATURE SETTINGS . . . . . . . . . . . . . . . 6  
Handset Softkeys............................6  
Telephone Feature Setup —  
Handset.......................................6  
Handset Features............................7  
Telephone Feature Setup —  
AT THE BASE . . . . . . . . . . . . . . . . . . . . . . . . . . . 18  
Store a One-Touch Number .........18  
Delete a One-Touch Number .......18  
Dial a One-Touch Number ...........18  
INTERCOM/TRANSFER  
Base.............................................8  
Base Features..................................8  
OPERATION . . . . . . . . . . . . . . . . . . . . . . . . . 19  
Base to All Handsets.....................19  
Base to One Handset....................19  
Handset to Base ...........................19  
Handset to Handset......................19  
Handset to Base and  
TELEPHONE OPERATION  
AT THE HANDSET . . . . . . . . . . . . . . . . . . . . . . . . 9  
Answer a Call .................................9  
Make a Call.....................................9  
End a Call .......................................9  
Flash/Call Waiting...........................9  
Handsfree Speakerphone  
All Handsets..............................20  
Transfer Calls................................20  
Four-Way Conferencing................21  
CALLER ID OPERATION . . . . . . . 22  
View Calls Log..............................22  
Dial Displayed Call Record ..........22  
Delete Call Records......................23  
Store Call Record in  
Operation....................................9  
Redial .............................................9  
Volume .........................................10  
Mute .............................................10  
Hold .............................................10  
Line in Use ...................................10  
Handset Icons ..............................11  
Telephone Memory ..................23  
BATTERIES . . . . . . . . . . . . . . . . . . . . . . . . . . 24  
Battery Life...................................24  
Charge the Handset  
Battery Pack..............................24  
Replace the Handset  
Battery Pack..............................25  
Power Fail Operation ...................26  
Spare Battery................................26  
TELEPHONE OPERATION  
AT THE BASE . . . . . . . . . . . . . . . . . . . . . . . . . . . 12  
Make,Answer, or End a Call .........12  
Flash/Call Waiting.........................12  
Volume .........................................12  
Mute .............................................12  
Hold .............................................13  
Redial ...........................................13  
IN CASE OF DIFFICULTY . . . . . . 27  
1
BEFORE YOU BEGIN  
Using More Than One Handset  
This system can support up to four handsets. You must “register” additional  
handsets (purchased separately) with the base. The handset that came with  
the system (Handset 1) will automatically be registered with the base.  
Follow the directions that come with an additional handset to register it  
with the base.  
Choosing the Best Location  
Choose a location for the base near an electrical outlet and a telephone  
jack. This phone requires a modular telephone jack and a standard  
electrical outlet (110v AC) not controlled by a wall switch. For optimum  
performance, install the base on the highest floor of your home.  
About Caller ID with Call Waiting  
This product has a Caller ID with Call Waiting feature that works with  
service from your local phone service provider.  
Caller ID with Call Waiting lets you see whos calling before you answer the  
phone, even when youre on another call.  
You may need to change your phone service to use this feature. Contact  
your phone service provider if:  
You have both Caller ID and Call Waiting, but as separate services  
(you may need combined service)  
You have only Caller ID service, or only Call Waiting service  
You dont subscribe to any Caller ID or Call Waiting services.  
You can also use this product with regular Caller ID service, and you can use  
this products other features without subscribing to either Caller ID or  
combined Caller ID with Call Waiting service. To turn off this phones Caller  
ID with Call Waiting feature, see the FEATURE SETUP section of this manual.  
There are fees for Caller ID services, and they may not be available in all  
areas.  
This phone can provide information only if both you and the caller are in  
areas offering Caller ID service and if both telephone companies use  
compatible equipment.  
3
INSTALLATION  
1
Connect the power cord to the base and an electrical  
outlet not controlled by a wall switch.  
Modular  
telephone  
jack  
Standard  
electrical outlet  
2
Connect  
the  
telephone  
line cord.  
Use only the power cord supplied with this product.  
If you need a replacement, call 1 800 222-3111.  
3
Install the handset battery.  
a) Remove  
battery  
compartment  
cover by  
pressing on  
c) Replace cover  
by sliding it on  
its track up  
indentation  
over battery  
and sliding  
case until it  
downward.  
snaps firmly  
into place.  
b) Place the battery pack in  
the handset. Align the  
metal contacts on the  
battery with the contacts  
in the battery  
compartment.  
4
INSTALLATION  
4
5
Charge the handset battery.  
Place the handset in the base (or a remote charging stand,  
purchased separately).  
Charge the battery at least 12 hours. After the first charge, the  
battery will quick charge in only eight hours.  
Check for dial tone.  
After the batteries are charged, lift the handset and press  
P; you should hear a dial tone.  
Belt Clip  
Attach belt clip to the cordless handset (optional).  
a) Slide down into  
grooves to attach.  
b) Push up and away  
to remove.  
Headset  
You can use this telephone  
hands-free when you install a 2.5  
mm headset (purchased  
separately).  
Plug the headset into the jack  
located on the left side of the  
handset (under the small rubber  
flap). Do not force the  
connection, but make sure the  
plug fits securely.  
5
FEATURE SETTINGS  
Handset Softkeys  
Press the softkey below the operation displayed on the screen to select  
that operation.  
For example, to enter the menu, press the center softkey.  
Screen  
display of  
operations to  
be selected  
with softkeys.  
Softkeys  
Telephone Feature Setup—Handset  
1
Make sure the handset is off.  
Use the softkey to select MENU.  
Use the softkey to highlight HANDSET SETTINGS.  
Select OK.  
2
3
4
5
Press the right softkey until the feature you want to set  
is highlighted.  
6
7
Select OK.  
Follow the directions for each feature as described in  
“Handset Features” on the next page.  
8
The screen returns to the Handset Settings menu.  
6
FEATURE SETTINGS  
Handset Features  
Feature  
Directions  
Ringer Volume  
You can adjust the ringer volume to four settings or off.  
Use the softkeys to adjust the volume down or up, or  
to turn the ringer off. You will hear a volume sample  
each time you change the setting, and the screen  
displays the volume level. Select OKto save.  
Ringer Melody  
Low Batt Tone  
Range Tone  
You can choose from six different ringers.  
Use the softkeys to hear the different ringers. Select  
SAVEto save the last ringer heard.  
If you turn this feature on, the handset sounds a tone  
to indicate the battery power is low.  
Use the softkeys to select OFFor ON, then select OK.  
When you turn this feature on, the handset sounds a  
warning tone when it is out of range of the base.  
Use the softkeys to select OFFor ON, then select OK.  
Keypad Tone  
Contrast  
If you turn this feature on, the handset sounds a tone  
every time you press a button.  
Use the softkeys to select OFFor ON, then select OK.  
You can adjust the display screen contrast level. There  
are 15 contrast levels.  
Use the softkeys to adjust the contrast, then select OK.  
Factory Preset  
This feature allows you to restore all factory settings.  
The screen displays ARE YOU SURE?. Select NOor  
YES. The screen displays PLEASE WAITas all factory  
settings are restored.  
7
FEATURE SETTINGS  
Telephone Feature Setup—Base  
1
Make sure the phone is off.  
2
Press ***. The base sounds a tone, and the POWER and  
LINE IN USE lights flash.  
3
4
Follow the directions for each feature as described in  
“Base Features.”  
Press # to save the selected setting and exit  
— OR —  
Press * to exit without saving.  
Base Features  
Feature  
Directions  
Ringer Melody  
Press 1, 2, 3, 4, 5, or 6 to select a ringer. You will  
hear a sample of the ringer when you press the button.  
Dial Mode  
Set the base to match the kind of dialing service you  
have—touch tone or dial pulse (rotary). Press 7 to  
change the dial mode. When set to TONE the LINE IN  
USE light goes on (during setup only); when set to  
PULSE, the LINE IN USE light goes off.  
Ringer Volume  
Press VOLUME + or - until you hear the volume  
level you want. To turn the base ringer off, press  
VOLUME - until no ringer is heard.  
8
TELEPHONE OPERATION  
AT THE HANDSET  
On steadily when  
you have new voice  
mail messages.  
(You must subscribe  
to service from your  
local telephone  
Redial  
1 Use the softkey  
to select RDL.  
The screen  
displays the last  
three numbers  
dialed from this  
handset.  
company.)  
2 Use the softkeys  
to highlight the  
number you  
Answer a Call  
Press P  
want to call.  
— OR —  
Press any key  
except O or +.  
3 Press P.  
Make a Call  
End a Call  
Press P, then  
dial the number  
— OR —  
Dial the number  
Handsfree  
Speakerphone  
Operation  
(it will be displayed  
on the screen), then  
press P to call.  
You can stand the  
handset on a desk  
or table and use it  
as a speakerphone  
by pressing  
k
instead of P to  
make, redial, or  
answer a call.  
Flash/  
Call Waiting  
Access telephone  
company subscriber  
services while on  
a call.  
9
TELEPHONE OPERATION  
AT THE HANDSET  
Volume  
1
During a call, select VOLUME, then use the softkeys to adjust the  
earpiece volume.  
2
Select OKto save the setting for future calls.  
Mute  
Mute allows you to hear your caller, but prevents the caller from  
hearing you.  
1
Use the softkey to select MUTE. The screen alternately displays  
MICROPHONE MUTED!and the previous screen.  
2
Select MUTEagain to return to your conversation.  
Hold  
When you put a call on hold, you cannot hear your caller, and your caller  
cannot hear you.  
1
Use the softkey to select HOLD. The screen displays  
CALL ON HOLD!  
2
Press P or k to return to the call.  
NOTE: The handset rings to remind you that the call is being held.  
If you dont answer the ring, the call is disconnected.  
Line in Use  
When the line is in use by a handset or  
base, the screen display is similar to:  
2
05 NEW CALLS  
RDL  
MENU  
MEM  
When the line is in use by another set on  
the same line, the screen displays:  
EXTENSION  
IN USE!!  
VOL  
MENU  
MUTE  
10  
TELEPHONE OPERATION  
AT THE HANDSET  
Handset Icons  
Icon  
Description  
Line in Use  
On steadily with no number next to it when a parallel set is  
in use.  
On steadily with one or more numbers next to it to show  
which extensions are using the line. For example, 12  
indicates that Handset 1 and Handset 2 are on outside calls.  
Intercom  
On steadily with the extension numbers currently on an  
intercom call. For example, 02indicates that the base and  
Handset 2 are currently on an intercom call.  
Battery  
Cycles (low, medium, and high) when Handset battery is charging.  
Flashes when battery is low.  
Mute  
M
H
R
On steadily when the handset microphone is muted.  
Hold  
On steadily when the line is on hold.  
Handset Registration  
On steadily when a handset is either not registered, or is  
searching for a base unit.  
11  
TELEPHONE OPERATION  
AT THE BASE  
The base unit of this cordless phone is a full-featured speakerphone.  
Flashes when you have  
new voice mail messages.  
(You must subscribe to  
service from your local  
telephone company.)  
Volume  
Adjust speakerphone  
volume during a call.  
Mute  
Press to prevent the  
other person from  
hearing you (you will  
still be able to hear the  
other person). The  
MUTE light goes on.  
Press again to return to  
your conversation.  
Flash/Call Waiting  
Access telephone  
company subscriber  
services during a call.  
Make, Answer,  
or End a Call  
Press K.  
Light within button:  
Flashes when  
call is on hold.  
On steadily when base  
speakerphone is in use.  
12  
TELEPHONE OPERATION  
AT THE BASE  
On steadily when line is being  
used by a system handset.  
On steadily when the  
base unit is properly  
plugged in.  
Flashes when another phone  
on the same line (parallel  
extension) is in use.  
Flashes when unit is in  
Power Fail Operation.  
On steadily whenever  
handset is placed  
in base unit  
charging cradle.  
Hold  
Press to put a call on  
hold. You cannot  
hear your caller, and  
your caller cannot  
hear you. Press H  
or K to  
return to the call.  
Redial  
Call the last number dialed from the  
base. (Hold down for more than two  
seconds to erase the redial memory.  
You will hear a confirmation tone.)  
13  
TELEPHONE DIRECTORY  
AT THE HANDSET  
You can store up to 50 telephone numbers and names in memory.  
Store a Number and Name in Memory  
1
Start from the “idle” screen.  
HANDSET 1  
RDL  
MENU  
MEM  
2
3
Begin entering the number you want  
to store. Use the PAUSEsoftkey to  
enter a dialing pause if you wish.  
Select MEMwhen finished.  
5551234  
PAUSE MENU  
MEM  
The screen displays:  
ENTER NAME?  
CLR  
SAVE  
4
5
Use the chart below to enter a name to be stored with this number.  
Select to enter a space; select CLRif you make a mistake.  
Select SAVE. The number is stored and the “idle”screen is displayed.  
Presses  
Dial Key  
1
2
3
4
5
1
2
3
4
5
6
7
8
9
*
0
#
&
A
D
G
J
M
P
T
B
E
H
K
N
Q
U
X
,
C
F
.
1
2
3
4
5
6
S
8
Z
I
L
O
R
V
Y
7
9
W
*
0
#
NOTE: If the memory is full, the screen displays PHONEBOOK IS  
FULL!and exits without saving the entry.  
14  
TELEPHONE DIRECTORY  
AT THE HANDSET  
View a Memory Number  
1
Start from the “idle” screen.  
Select MEM.  
HANDSET 1  
RDL  
MENU  
FIND  
MEM  
2
The screen displays:  
3
Use the and softkeys to  
scroll through memory in  
alphabetical order  
RALPH  
5551234  
EDIT  
— OR —  
Select FIND, then enter the first few  
letters of the name and select FIND  
again to search.  
SEARCH FOR  
RAL  
CLR  
FIND  
The closest match alphabetically is  
displayed.  
RALPH  
5551234  
EDIT  
15  
TELEPHONE DIRECTORY  
AT THE HANDSET  
Delete a Memory Number  
1
Follow Steps 1 –3 under  
“View a Memory Number.”  
2
Select EDIT.  
RALPH  
5551234  
EDIT  
3
Select DEL.  
RALPH  
5551234  
DEL  
EDIT  
4
5
Select THISto delete the displayed  
entry  
— OR —  
Select ALLto delete the entire  
memory.  
RALPH  
5551234  
THIS  
ALL  
If you selected ALL, the screen  
displays ARE YOU SURE?.  
ARE YOU  
Select YESto delete the memory  
— OR —  
SURE?  
YES  
NO  
Select NOto exit without deleting.  
16  
TELEPHONE DIRECTORY  
AT THE HANDSET  
Edit a Memory Number  
1
Follow Steps 1 –3 under  
“View a Memory Number.”  
2
Select EDIT.  
MANUEL  
5550013  
EDIT  
3
4
Select EDIT.  
MANUEL  
5550013  
DEL  
EDIT  
Select to move the cursor to where  
you want to begin editing the phone  
number.  
MANUEL  
5550013  
5
6
Select MOREfor more editing choices.  
SAVE  
MORE  
Select DELto delete numbers, then  
enter new numbers. Select PAUSEto  
enter a dialing pause.  
MANUEL  
55500  
DEL  
7
8
Select BACK. To continue editing, use  
the to reposition the cursor and  
repeat Steps 5–7.  
BACK PAUSE  
Select SAVEto exit saving the edits  
— OR —  
Press O to exit without saving.  
MANUEL  
5550021  
SAVE  
MORE  
Dial a Memory Number  
1
Follow Steps 1 –3 under  
“View a Memory Number.”  
2
Press P or K to  
dial the call.  
CAROL  
5551738  
EDIT  
17  
TELEPHONE MEMORY  
AT THE BASE  
There are three one-touch dialing buttons, X, Y, or Z, on the base.  
One-touch  
dialing buttons  
Store a One-Touch Number  
1
Make sure the phone is off.  
2
3
4
Press and hold X, Y, or Z until you hear a beep.  
Dial the number you want to store.  
Press the same one-touch button again. You will hear a  
confirmation tone.  
Delete a One-Touch Number  
1
Make sure the phone is off.  
2
3
Press and hold X, Y, or Z until you hear a beep.  
Press the same button again to delete the number stored there.  
You will hear a confirmation tone.  
Dial a One-Touch Number  
Press X, Y, or Z to dial the number stored in that location. The  
speakerphone is activated and the stored number is dialed.  
18  
INTERCOM/TRANSFER OPERATION  
Base to All Handsets  
1
Press I on the base. All handsets registered with the  
base will ring, and each screen will display GLOBAL CALL FROM  
BASE.  
2
3
Respond at any handset by pressing I on the  
handset.  
To end the intercom connection, press O on the handset  
— OR —  
Press I on the base.  
Base to One Handset  
1
Press I on the base.  
2
Press the number of the handset you are calling (for example,  
press 2 for Handset 2).  
3
4
Respond at the signaled handset by pressing I on  
the handset.  
To end the intercom connection, press O on the handset  
— OR —  
Press I on the base.  
Handset to Base  
1
Press I on the handset.  
2
Press 0. The base rings once and is automatically connected to  
the intercom.  
3
To end the intercom connection, press O on the handset  
— OR —  
Press I on the base.  
Handset to Handset  
1
Press I on the handset.  
2
Press the number of the handset you  
are calling (for example, press 2 for  
Handset 2).  
12  
VOL  
MUTE  
3
4
Respond to the signal by pressing I on the handset  
being called.  
To end the intercom connection, press O on either handset.  
19  
INTERCOM/TRANSFER OPERATION  
Handset to Base and All Handsets  
1
Press I on the handset.  
2
Press * on the handset. All registered handsets and the base  
will ring.  
3
4
Respond at any handset or the base by pressing I.  
To end the intercom connection, press O on the handset  
— OR —  
Press I on the base.  
Transfer Calls  
You can transfer calls from base to handset, handset to handset, or handset  
to base.  
Blind Transfer  
Transfer without advising the other person.  
1
Press I.  
2
Enter the handset number (1, 2, 3, 4) or 0 (base) where you  
want to transfer the call.  
3
4
The call is automatically transferred when the extension answers.  
An unanswered transfer rings back to the sending handset or base  
after 30 seconds.  
Announced Transfer  
Advise another person that you are transferring a call.  
1
Press H to put the call on hold.  
2
3
Press I.  
Enter the number of the handset (1, 2, 3, 4) or 0 (base) where  
you are sending the call.  
4
The responding handset or base presses I to answer  
your signal.  
5
6
Both extensions press O to end the intercom connection.  
The responding handset or base presses P or k  
or K to pick up the call.  
20  
INTERCOM/TRANSFER OPERATION  
Four-Way Conferencing  
You can have a “conference” call using up to two registered handsets, the  
base, and an outside caller.  
Press P on the handset  
— OR —  
Press K on the base.  
21  
CALLER ID OPERATION  
Callers  
name  
Callers  
telephone  
number  
Position of call  
in Calls Log  
Time of call  
Date of call  
View Calls Log  
The handset stores up to 50 Caller Identification records in the Calls Log,  
with the most recent records displayed first.  
1
Select MENU.  
2
Select CALLS LOG. The screen  
display is similar to:  
SMITH ANDREW  
808-555-1700  
11:15A Oct12  
#02  
CID  
3
4
Select or to scroll through the Calls Log.  
To exit Calls Log, press O.  
Dial Displayed Call Record  
1
Follow the directions to “View Calls Log.”  
2
When the number you want to call is displayed, press P  
— OR —  
Press k.  
Display Dial Options  
Display up to four possible dialing strings for the number in Calls Log.  
1
Select CID. The screen display is  
similar to:  
SMITH ANDREW  
808-555-1700  
11:15A Oct12  
#02  
DEL  
OPT#  
SAVE  
22  
CALLER ID OPERATION  
2
3
Select OPT#.  
Select or to highlight the number  
as you want it to be dialed.  
555-1700  
1-555-1700  
808-555-1700  
1-808-555-1700  
EDIT  
4
To call the selected number, select DIAL  
— OR —  
Press P  
— OR —  
Press k.  
Delete Call Records  
1
Follow the directions to “View Calls Log.”  
2
3
Select CID.  
Select DEL. The screen display is  
similar to:  
SMITH ANDREW  
808-555-1700  
11:15A Oct12  
#02  
THIS  
ALL  
4
5
Select THISto delete the displayed call record  
— OR —  
Select ALLto delete all records in the Calls Log.  
If you select ALL, the screen displays ARE YOU SURE?  
Select YESto delete all records and exit  
— OR —  
Select NOto exit without deleting.  
6
To exit Calls Log, press O.  
Store Call Record in Telephone Memory  
NOTE: Only call records with telephone numbers will be stored in the  
telephone memory.  
1
Follow the directions to “View Calls Log.”  
Select CID.  
2
3
4
Select SAVE. The number is stored in the memory.  
To exit Calls Log, press O.  
23  
BATTERIES  
Battery Life  
Battery life depends on how far the handset is from the base, and other  
environmental conditions.  
NOTE: For optimum performance, charge your handset on the base  
every night.  
Charge the Handset Battery Pack  
This battery should remain charged for up to five days. A fully charged  
battery provides an average talk time of about six to eight hours.  
The battery pack needs charging when:  
– The battery icon (  
) flashes,  
– A warning tone sounds, or  
– The screen displays LOW BATTERYwhen idle.  
Place the handset in the base so the CHARGING light goes on. The  
battery pack is typically charged in eight hours. For best results, the  
initial charge should be twelve hours.  
You can keep the battery fully charged by returning the handset to the  
base after each use.  
If you repeatedly get a Low Battery indicator, even after eight hours of  
charging, the battery should be replaced.  
CAUTION: To reduce the risk of fire or injury to persons or  
damage to the telephone, read and follow these instructions  
carefully:  
Use only Replacement Battery 2401, SKU# 91077.  
Do not dispose of the battery in a fire. The cell might explode.  
Check with local codes for special disposal instructions.  
Do not open or mutilate the battery. Released electrolyte is  
corrosive and may cause damage to the eyes or skin. It may be  
toxic if swallowed.  
Exercise care in handling batteries in order not to short the battery  
with conducting materials such as rings, bracelets, and keys. The  
battery or conductor may overheat and cause harm.  
Charge the battery provided with or identified for use with this  
product only in accordance with the instructions and limitations  
specified in this manual.  
Observe proper polarity orientation between the battery and  
battery charger.  
24  
BATTERIES  
Nickel-Metal Hydride Batteries. Dispose of batteries in a safe manner.  
Consult your local waste disposal company for disposal information. Do  
not burn or puncture. Like other batteries of this type, if burned it could  
explode and if punctured it could release corrosive material which could  
injure the skin or eyes and which may be toxic.  
Replace the Handset Battery Pack  
1
Install the handset battery.  
a) Remove  
battery  
compartment  
cover by  
c) Replace cover  
by sliding it  
pressing on  
indentation  
and sliding  
downward.  
on its track up  
over battery  
case until it  
snaps firmly  
into place.  
b) Place the battery pack  
in the handset. Align  
the metal contacts on  
the battery with the  
contacts in the battery  
compartment.  
2
Charge the handset battery.  
Place the handset in the base (or a remote charging stand,  
purchased separately)  
Charge the battery at least 12 hours. After the first charge, the  
battery will quick charge in only eight hours.  
25  
BATTERIES  
Power Fail Operation  
You can use your cordless phone during a power outage when a fully  
charged battery is installed in the base unit (see “Spare Battery”). This  
battery will provide enough power for you to make and receive calls for up  
to five hours.  
NOTE: When using the spare battery backup power, audio quality may  
be somewhat reduced.  
Spare Battery  
This phone is equipped with a built-in spare battery charger in the base  
unit. The spare battery charger allows you to always have a charged  
battery available should the handset battery charge become low.  
NOTE: Do not switch the battery while on a call.  
1
Press the release button on the bottom of the base unit to open  
the spare battery compartment drawer.  
2
Place the battery pack (Replacement Battery 240, SKU# 91077,  
purchased separately) in the drawer, with the charge contacts  
facing up and to the left.  
3
4
Push the drawer closed.  
The spare battery takes 24 hours to fully charge.  
26  
IN CASE OF DIFFICULTY  
If you have difficulty operating this phone, try the suggestions below.  
For Customer Service, visit our website at www.telephones.att.com or call  
1 800 222–3111. Please retain your receipt as your proof of purchase.  
If the phone does not work at all, check these items first:  
Make sure the power cord is plugged into the base and an electrical  
outlet not controlled by a wall switch.  
Make sure the telephone line cord is plugged firmly into the base unit  
and the telephone jack.  
Make sure the battery pack is installed correctly.  
If the screen displays LOW BATTERY, place the handset in the base and  
charge for at least eight hours.  
If the battery does not charge after eight hours, replace it with  
Replacement Battery 2401, SKU# 91077.  
If the above suggestions do not solve the problem, try re-initializing the  
handset and base (see “To re-initialize the handset and base” below).  
If you have no dial tone:  
Check all the previous suggestions. If you still do not hear a dial tone,  
disconnect the phone and try another phone in the same jack. If there is  
no dial tone on that phone either, the problem is probably in your wiring  
or local service.  
If you hear a two-beep signal when you try to use the handset:  
The handset and base are not communicating properly. You might be  
out of range. Move closer to the base and try again.  
If moving closer to the base does not help, follow the directions below  
to re-initialize the handset and base.  
To re-initialize the handset and base:  
1
Disconnect the power to the base.  
Remove the handset battery pack.  
Wait at least 15 seconds.  
2
3
4
5
6
7
Insert the handset battery pack.  
Connect the power to the base.  
Put the handset in the base to re-initialize.  
Wait for handset to display FOUND BASE.  
27  
IN CASE OF DIFFICULTY  
If you hear noise or interference when using the phone:  
You may be out of range. Move closer to the base.  
Household appliances plugged into the same circuit as the base can  
sometimes cause interference. Try moving the appliance or the base to  
another outlet.  
The layout of your home or office may be limiting the operating range.  
Try moving the base to another location, preferably on an upper floor.  
If the phone does not ring when you receive a call:  
Make sure the Ringer is on.  
Make sure the telephone line cord is connected firmly to the base and  
the telephone jack.  
Make sure the AC adapter is plugged firmly into an electrical outlet not  
controlled by a wall switch.  
You might be too far from the base; move closer.  
You might have too many extension phones on your telephone line to  
allow all of them to ring. Try unplugging some of them.  
If your telephone misdials:  
If you have dial pulse (rotary) service, youll need to set the Dial Mode  
to PULSE. Follow the instructions under Telephone Feature Setup—  
Base” in the FEATURE SETTINGS section of this manual.  
If you have touch tone service and you hear clicks while you are dialing,  
youll need to set the Dial Mode to TONE. Follow the instructions under  
“Telephone Feature Setup”in the FEATURE SETUP section of this  
manual.  
If the callers name or phone number is not displayed:  
Make sure you subscribe to a Caller ID service from your local  
telephone company.  
Make sure the battery is charged.  
Caller ID service might not work when the phone is connected to a  
Private Branch Exchange (PBX).  
If the callers name or phone number is not displayed during  
Call Waiting:  
You should call your service provider to confirm that you subscribe to  
a combined Caller ID with Call Waiting service.  
The Caller ID with Call Waiting feature is inactive during a power  
interruption.  
Make sure the battery is charged.  
28  

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