AT T 2256 User Manual

USER’S MANUAL  
Part 2  
2.4 GHz Cordless Telephone  
Answering System 2256/1256  
with Caller ID/Call Waiting  
Please also read  
Part 1 — Important  
Product Information  
© 2003 Advanced AmericanTelephones. All Rights Reserved.  
AT&T and the Globe Design are trademarks of AT&T Corp., licensed to Advanced AmericanTelephones.  
CONTENTS  
Dial a Number  
in Phone Book . . . . . . . . . . . 30  
Edit a Number/Name  
in Phone Book . . . . . . . . . . . 31  
Delete a Number/Name  
in Phone Book . . . . . . . . . . . 33  
BEFORE YOU BEGIN . . . . . . . . 1  
Parts List . . . . . . . . . . . . . . . . . . 1  
About Caller Identification  
(Caller ID). . . . . . . . . . . . . . . . 2  
About the Call Log . . . . . . . . . . . 2  
INSTALLATION . . . . . . . . . . . . 3  
Charging Stand Installation . . . . . .3  
Table/Desk Installation . . . . . . . . 3  
Belt Clip . . . . . . . . . . . . . . . . . . .5  
Headset . . . . . . . . . . . . . . . . . . . 5  
Wall Installation . . . . . . . . . . . . . 6  
CALLER ID OPERATION . . . . . . 35  
Review Call Log . . . . . . . . . . . . 36  
Remove Call Records. . . . . . . . . 37  
Store a Call Record  
in Phone Book. . . . . . . . . . . . 39  
Display Dial . . . . . . . . . . . . . . . 40  
TELEPHONE FEATURE SETUP . . 7  
Feature Setup Menu . . . . . . . . . . 7  
Ring Volume . . . . . . . . . . . . . . . 8  
Ring Pattern . . . . . . . . . . . . . . . . 9  
Key Click . . . . . . . . . . . . . . . . . 10  
Handset Name . . . . . . . . . . . . . 11  
Language Setting . . . . . . . . . . . 12  
Clear Message Waiting . . . . . . . . 13  
Set Dial Method . . . . . . . . . . . . 14  
ANSWERING SYSTEM OPERATION  
AT THE BASE . . . . . . . . . . . . . 41  
Audible Indicators . . . . . . . . . . . 41  
Turning Answering System  
On or Off . . . . . . . . . . . . . . . 41  
Set the Clock . . . . . . . . . . . . . . 41  
About Mailboxes . . . . . . . . . . . 42  
About Announcements . . . . . . . 42  
Record Your Announcement . . . 43  
Answering System  
Feature Setup . . . . . . . . . . . . 44  
Feature Summary . . . . . . . . . . . 45  
Listen to Messages . . . . . . . . . . 46  
Adjust Playback Volume . . . . . . 47  
Delete Messages . . . . . . . . . . . . 47  
Record Memo . . . . . . . . . . . . . . 48  
Message Window Display . . . . . 49  
TELEPHONE OPERATION . . . . . 15  
Idle Screen . . . . . . . . . . . . . . . . 15  
Make a Call . . . . . . . . . . . . . . . 15  
Answer a Call . . . . . . . . . . . . . . 15  
Handset Volume . . . . . . . . . . . . 15  
Call Timer . . . . . . . . . . . . . . . . 16  
Speakerphone . . . . . . . . . . . . . 16  
Redial . . . . . . . . . . . . . . . . . . . 17  
Flash/Call Waiting . . . . . . . . . . . 17  
Mute . . . . . . . . . . . . . . . . . . . . 17  
Page/Handset Locator . . . . . . . 18  
Temporary Tone Dialing . . . . . . .18  
Display Screen Messages . . . . . . 19  
Display Screen Icons . . . . . . . . . 20  
Base Lights . . . . . . . . . . . . . . . 21  
Tones and What They Mean . . . 22  
REMOTE ACCESS . . . . . . . . . 50  
Connect with the  
Answering System . . . . . . . . . 50  
Voice Menu . . . . . . . . . . . . . . . .50  
Remote Access Commands . . . . . 51  
BATTERIES . . . . . . . . . . . . . . 52  
Battery Life . . . . . . . . . . . . . . . 52  
Charge the Handset  
Battery Pack . . . . . . . . . . . . . .52  
Replace the Handset  
INTERCOM OPERATION . . . . . 23  
Intercom Calls . . . . . . . . . . . . . 23  
Answer an Incoming Call While  
on an Intercom Call . . . . . . . . 24  
Transfer a Call . . . . . . . . . . . . . 24  
Forward a Call . . . . . . . . . . . . . 25  
Conference Calling . . . . . . . . . . 26  
Battery Pack . . . . . . . . . . . . . 53  
IN CASE OF DIFFICULTY . . . . . 54  
DEFAULT SETTINGS . . . . . . . . 60  
TECHNICAL  
SPECIFICATIONS . . . . . . . . 61  
PHONE BOOK . . . . . . . . . . . . 27  
Store a Number and Name  
in Phone Book . . . . . . . . . . . 27  
INDEX . . . . . . . . . . . . . . . . . 62  
BEFORE YOU BEGIN  
Parts List  
Your box should include:  
This Users  
Manual  
Quick  
Start  
Guide  
Wallet  
Card  
Base unit  
Handsets  
Charging stand  
Power  
adapter  
Telephone  
line cords  
NiCd battery packs  
1
About Caller Identification (Caller ID)  
This product has a Caller ID with Call Waiting feature that works with  
service from your local phone service provider.  
Caller ID with Call Waiting lets you see who’s calling before you answer  
the phone, even when youre on another call.  
You may need to change your phone service to use this feature.  
Contact your phone service provider if:  
You have both Caller ID and Call Waiting,but as separate  
services (you may need combined service)  
You have only Caller ID service,or only Call Waiting service  
You dont subscribe to any Caller ID or Call Waiting services.  
You can use this product with regular Caller ID service,and you can  
use this products other features without subscribing to either Caller ID  
or combined Caller ID with Call Waiting service.  
There are fees for Caller ID services,and they may not be available in  
all areas.  
This product can provide information only if both you and the caller  
are in areas offering Caller ID service,and if both telephone companies  
use compatible equipment.  
About the Call Log  
This phone assigns each incoming call a number from 1 to 50. The most  
recent call will have the lowest number. When the memory is full,the  
oldest call information is deleted to make room for new incoming call  
information. See CALLER ID OPERATION, beginning on page 35, for  
more details.  
If you answer a call before call information appears on the screen,  
it will not appear in the call log.  
2
INSTALLATION  
Charging Stand Installation  
NOTE: Install the charging stand a way from electronic  
equipment, such as personal computers, television sets or  
microwave ovens. Avoid excessive heat, cold, dust or moisture.  
¥
Connect the power cord to an electrical outlet not  
controlled by a wall switch.  
Standard  
electrical  
outlet  
Table/Desk Installation  
NOTE: Install this telephone a way from electronic equipment, such  
as personal computers, television sets or micr owave ovens. Avoid  
excessive heat, cold, dust or moisture.  
¥
1
Connect the telephone line cord.  
Modular  
telephone  
jack  
Standard  
electrical  
outlet  
2
Connect the power cord.  
The ON/OFF light goes on,and flashes in the message  
window.  
Use only the power cord supplied with this product.  
If you need a replacement,call 1 800 222–3111.  
3
3
Install the handset battery .  
Use only AT&T Battery 3301, SKU# 91076.  
a) Remove battery  
b) Plug the battery pack  
compartment cover by  
pressing on indentation  
and sliding downward.  
connector into handset.  
Place the battery pack and  
wires in the compartment.  
c) Replace cover by  
sliding it on its  
track up over  
battery case until  
it snaps firmly  
into place.  
4
5
Charge the handset battery.  
Place the handset in the base.  
Charge the battery at least 12 hours. After the first charge,  
the battery will charge in eight hours.  
Check for dial tone.  
After the batteries are charged, lift the handset and press  
; you should hear a dial tone.  
4
Belt Clip  
You can remove the belt clip from the handset.  
b) Press tabs  
on belt clip  
into slots  
a) Slide  
down  
into  
c) To remove,  
lift one  
side  
on back of  
handset to  
reattach.  
grooves  
to attach.  
with your  
thumbnail  
and push  
back.  
Headset  
You can use this telephone  
hands-free when you install  
any industry standard 2.5 mm  
headset (purchased separately).  
For best results use an AT&T  
2.5 mm headset.  
Plug the headset into the jack  
located on the right side of  
the handset (under the small  
rubber flap). Do not force the  
connection,but make sure the  
plug fits securely.  
5
Wall Installation  
1
2
3
Press the tabs as indicated  
(figure a).  
Flip the base extension open  
(figure b).  
Run the line cord and the power  
cord through the opening in the  
base extension and plug them  
into the jacks on the phone.  
(figure c).  
figure a  
4
5
Connect the telephone line cord  
(figure e).  
figure b  
Connect the power cor d  
(figure e).  
The ON/OFF light goes  
on,and  
flashes in the message  
window.  
Use only the power cord  
supplied with this product.  
If you need a replacement,  
call 1 800 222–3111.  
6
7
Snap the base extension down  
firmly (figure d).  
Mount the base on the wall  
(figure e).  
figure c  
a) Align holes on base with  
mounting studs on wall jack.  
b) Place power cord as shown.  
c) Pull base down on mounting  
studs until it locks into place.  
figure d  
8
Follow Steps 3–5 in Table/Desk  
Installation.”  
figure e  
6
TELEPHONE FEATURE SETUP  
NOTE: This section directs you through setting  
¥
up telephone features only. To set up and use the  
answering system, see ANSWERING SYSTEM  
OPERATION AT THE BASE beginning on page 41.  
Feature Setup Menu  
NOTE: When you follow the directions to “Clear  
¥
Message Waiting”or Set Dial Method” you change  
settings for both handsets. All other features must  
be set separately at each handset.  
Press  
to enter the Feature Setup menu.Use  
to save your  
or  
to choose features,then press  
choice.  
Press  
item.Press  
at any time to return to the previous menu  
repeatedly to exit feature setup and  
return to the idle screen.  
NOTE: If you wait more than 30 seconds  
without pressing a key, the handset returns to the  
idle screen.  
¥
NOTE: If you receive an incoming call while in  
feature setup, the phone automatically exits the  
menu to take the call.  
¥
7
Ring Volume  
Adjust the volume of the handset ringer. Setting volume  
to turns the ringer off and displays the ringer off icon  
(
) on screen. The default setting is .  
1
Press  
Press  
Press  
. The screen displays  
2
3
or  
until the screen displays  
. The screen displays  
4
5
Use the keypad to enter a volume setting  
( – )  
— OR —  
Press  
Press  
or  
to hear samples of ring volumes.  
to save desired setting.  
8
Ring Pattern  
The external ring pattern sets which ringer you hear  
when you have an outside call. The internal ring  
pattern sets which ringer you hear when you have  
an intercom call from another registered handset (if  
installed). External ring pattern default setting is ;  
internal ring pattern default setting is .  
1
Press  
Press  
Press  
. The screen displays  
2
3
or  
until the screen displays  
. The screen displays  
4
5
Press  
or  
or  
then  
to choose  
.
Use the keypad to enter a ring pattern  
selection ( – )  
— OR —  
Press  
or  
to display desired setting.  
A sample of the displayed setting is played  
briefly.  
6
7
Press  
hear a confirmation tone.  
Press to exit ring pattern setup.  
to save displayed setting. You will  
9
Key Click  
When this feature is on,each key press makes a sound.  
Default setting is  
.
1
Press  
. The screen displays  
2
3
Press  
or  
until the screen displays  
Press  
. The screen displays the current  
setting.  
4
5
Press  
or  
to select  
to select  
.
— OR —  
Press  
Press  
or  
.
to save the displayed setting.  
10  
Handset Name  
You can customize the handset to display a name or  
word of your choice (up to 16 characters) in place of  
idle screen and  
(during intercom calls).  
The default setting is  
.
1
Press  
Press  
Press  
. The screen displays  
2
3
or  
until the screen displays  
. The screen displays  
4
5
Use the keypad and the chart on page 28 to  
enter a handset name.  
Press  
to save the displayed name.  
To change the name again at any time,simply repeat  
Steps 1 -5.  
NOTE: Each handset must ha ve a unique name.  
If an already assigned name is entered,  
will be displa yed. Repeat  
¥
Steps 1 -5 using a new name.  
11  
Language Setting  
You can set each registered handset so the display  
appears in English,Spanish or French. The default  
setting is  
.
1
Press  
. The screen displays  
2
3
Press  
or  
until the screen displays  
Press  
. The screen displays the current  
language  
4
5
Press  
language choices.  
or  
to scroll through the  
Press  
to save the displayed language.  
The screen returns to  
NOTE: The display will appear in the language  
you have selected.  
¥
12  
Clear Message Waiting  
If you subscribe to telephone company voice mail  
service,and the message waiting indicator remains  
on even after you have reviewed all messages, follow  
the directions below to turn off the indicator.  
NOTE: These steps will clear the message waiting  
indicator for both handsets.  
¥
1
Press  
Press  
Press  
Press  
. The screen displays  
2
3
4
or  
until the screen displays  
. The screen displays  
to confirm and remove the message  
waiting indicator  
— OR —  
Press  
to exit the menu without clearing  
the message waiting indicator.  
The screen returns to  
13  
Set Dial Method  
NOTE: When you change the dial method  
setting, both handsets are affected.  
¥
This phone comes set for touch tone (  
) dialing.  
If you have dial pulse (rotary) service, you must set  
the dial method to  
.
1
Press  
. The screen displays  
2
Press  
or  
until the screen displays the  
current setting  
3
Press  
. The screen displays the current  
setting  
4
5
Press  
— OR —  
Press  
Press  
or  
to select  
to select  
or  
.
to save the displayed setting.  
14  
TELEPHONE OPERATION  
Idle Screen  
When the handset is within range of the base and not  
on a call or in Feature Setup mode,the screen displays  
If you assign a name to the handset (see “Handset  
Name”on page 11),that name will be displayed  
instead of  
.
Make a Call  
1
Press  
, then dial the number  
— OR —  
Dial the number, then press  
To end the call,press  
— OR —  
.
2
again  
Place the handset in the base.  
Answer a Call  
1
Press  
to answer a call.  
2
To end the call,press  
again  
— OR —  
Place the handset in the base.  
Handset Volume  
You can adjust the volume of what you hear through  
the handset during a conversation by pressing  
VOLUME or VOLUME . While you adjust the  
volume level,the screen display is similar to  
NOTE: You will hear three short beeps when  
you ha ve reached the minimum or maximum  
volume levels.  
¥
15  
Call Timer  
When the handset is on a call,the screen displays a  
timer and whether the call is external or internal  
(intercom). For example:  
Speakerphone  
When the handset speakerphone is activated, you can  
use the phone hands-free. Stand the handset on a flat  
surface (not in the base) and continue your  
conversation.  
Make a Call  
1
Press  
, then dial the number  
— OR —  
Dial the number, then press  
To end the call,press  
— OR —  
.
2
Place the handset in the base.  
Answer a Call  
1
Press  
to answer a call.  
2
To end the call,press  
— OR —  
Place the handset in the base.  
Switch Between Handset and Speakerphone  
While on a call you can press  
speakerphone. While on a speakerphone call  
you can press to return to the handset.  
to switch to  
16  
Redial  
The last five phone numbers dialed at the handset  
are stored in redial memory.  
Press  
repeatedly until the number you want  
to call is displayed then,press  
displayed number  
to dial the  
— OR —  
Press  
, then press  
repeatedly until the  
number you want to call is displayed. Press  
dial the displayed number.  
to  
Press  
to end the call.  
Flash/Call Waiting  
If you subscribe to Call Waiting service with your  
local telephone service provider, you can answer a new  
incoming call without losing your current call.  
1
Press  
you receive a call-waiting signal.  
Press again to return to the original call.  
to connect to the new call when  
2
NOTE: Use  
company subscriber services, as described  
by your provider.  
to access other phone  
¥
Mute  
1
During a telephone conversation,mute  
the handset microphone by pressing  
.
The other party will be unable to hear anything  
on your end. The screen is similar to  
2
To return to two-way conversation,press  
again.  
17  
Page/Handset Locator  
Page the handset(s) from the base by pressing  
. The handsets will sound a repeating  
tone.  
To cancel the page press any key (Except function  
keys) on a handset or  
seconds.  
, or wait 60  
Temporary Tone Dialing  
If you have dial pulse (rotary) service, you can change  
from dial pulse to touch tone dialing during a call.  
1
Make the call,and wait until it is connected.  
2
Press  
. Keys pressed after this send touch  
tone signals.  
3
After you hang up, the phone automatically  
returns to dial pulse (rotary) service.  
18  
DISPLAY SCREEN MESSAGES  
SCREEN DISPLAYS:  
WHEN:  
You have an incoming phone call  
(without Caller ID).  
You have an incoming intercom call.  
The screen also shows the calling  
location (for example,  
).  
This handset is not registered to the  
base.  
A new uncharged battery has been  
installed. Place the handset in the base  
to charge the battery.  
The handset battery is recharging and  
may not have enough power for normal  
operation yet.  
The battery is low.  
The phone line is disconnected. Check  
the line jacks.  
Another phone on this line is in use.  
The handset is out of range.  
You have unreviewed voice mail  
messages. (You must subscribe to Voice  
Mail service from your local telephone  
service provider.)  
19  
DISPLAY SCREEN ICONS  
THIS ICON:  
INDICATES  
The handset ringer is turned off  
(See “RingVolume”on page 8  
for details).  
The battery needs to be recharged.  
The Caller ID information displayed  
is an unreviewed call.  
NEW  
There are unreviewed calls in the call log.  
20  
BASE LIGHTS  
LIGHT:  
STATUS:  
INDICATES:  
ON/OFF  
on  
off  
on  
Answering system is on  
Answering system is off  
ON/OFF  
CHARGING  
Handset is in the base  
charging  
IN USE  
IN USE  
IN USE  
on  
Handset is on a call  
flashing  
fast flash  
Phone line is disconnected  
Handset registration is in  
progress  
MAILBOX/STOP on  
MAILBOX/STOP flashing  
MAILBOX/STOP off  
Old messages only in this  
mailbox  
New messages in this  
mailbox  
No messages in this mailbox  
21  
TONES AND WHAT THEY MEAN  
TONE:  
INDICATES:  
Three quick beeps  
One double beep  
Handset is out of range of the base  
Handset has failed to register  
with base  
Two double beeps  
One beep  
Handset battery charge is low  
Handset registration is complete  
22  
INTERCOM OPERATION  
Intercom Calls  
You can make intercom calls between handsets.  
1
Call one handset from another by pressing  
.
2
3
Press  
highlighted.  
when the desired handset is  
To answer, press  
on the second handset.  
23  
Answer an Incoming Call While on  
an Intercom Call  
If an incoming call is received while you are using the  
intercom, you will hear a double beep and the screen  
will display call information as usual for 15 seconds.  
To answer the incoming call,press  
on either  
handset. The intercom call is automatically ended.  
To end the intercom call without answering the  
incoming call,press and hold  
. The screen displays  
Transfer a Call  
You can transfer a call from one handset to another and  
announce the caller.  
1
Press  
. Your call is put on hold and the  
screen displays  
2
Press  
, the call will ring at the second  
handset and INTERCOM CALL will be  
displayed.When someone at the other handset  
answers the call,announce the caller. Then  
press  
or place the handset in the base  
to complete the transfer.  
— OR —  
To connect the second handset to the call  
for a conference call, press and hold  
.
24  
Forward a Call  
You can forward a call from one handset to another  
without announcing the caller.  
1
Press  
. Your call is put on hold and the  
screen displays  
2
Press SELECT, the call will ring at the second  
handset and FORWARDED CALL will be  
displayed.Press  
on the second handset  
to answer the forwarded call.  
If a forwarded call is not answered within 30 seconds,  
the call will automatically be returned to the forwarding  
handset. The screen displays  
or the CID  
information (if available). If the returned call is not  
answered within 20 seconds, the call is automatically  
disconnected.  
25  
Conference Calling  
1
If one handset is already on a call, you can  
connect the second handset to the call by  
pressing  
— OR —  
Press  
on the second handset  
at the active handset. When  
someone at the second handset answers,press  
and hold  
.
2
Disconnect either or both handsets by  
pressing  
.
26  
PHONEBOOK  
This telephone can store up to 50 telephone numbers  
and names. Phone book entries are stored in alphabetical  
order. Storing a number and name in one handset  
automatically stores it in both handsets.  
Store a Number and Name in Phone Book  
1
Press  
. The screen displays  
2
Press . The screen displays  
3
4
5
6
Press  
Press  
Press  
. The screen displays  
to select  
. The screen displays  
. The screen displays  
Enter the telephone number (up to 24 digits).  
27  
7
8
Press  
. The screen displays  
Enter a name (up to 16 characters) connected  
with this number, using the dial pad and the  
chart below.  
You must store a name with each number.  
Dial Presses  
Key  
1
2
3
4
5
6
7
8
9
space  
1
A
D
G
J
B
E
H
K
N
Q
U
X
C
F
I
2
3
4
5
6
S
8
Z
a
d
g
j
b
e
h
k
c
f
i
L
l
M
P
T
O
R
V
Y
m
7
t
n
p
u
w
o
q
v
x
r
s
z
W
0
9
y
*
?
!
,
/
(
.
)
#
-
&
28  
9
Press  
. The screen returns to  
— OR —  
If the phone book is already full,the screen  
displays  
1 0 Begin at Step 5 to enter another telephone  
number and name  
— OR —  
Press  
to exit.  
29  
Dial a Number in Phone Book  
1
Press  
. The screen displays the first  
phone book entry.  
Skip to Step 5.  
— OR —  
Press  
. The screen displays  
2
Press . The screen displays  
3
4
Press  
Press  
. The screen displays  
. The screen displays the first phone  
book entry and looks similar to  
5
6
Enter the first letter of the stored name you  
want to find,then scroll using  
or  
— OR —  
Press or to scroll through phone book entries.  
When you find the number you want to call,  
press  
to dial the displayed number.  
The screen display is similar to  
30  
Edit a Number/Name in Phone Book  
1
Press  
. The screen displays the first  
phone book entry.  
Skip to Step 5.  
— OR —  
Press  
. The screen displays  
2
Press . The screen displays  
3
4
Press  
Press  
. The screen displays  
. The screen displays the first phone  
book entry and looks similar to  
5
6
Enter the first letter of the stored name you  
want to find,then scroll using  
or  
— OR —  
Press  
or  
to scroll through phone book  
entries.  
When you find the number you want to edit,  
press to enter edit number mode.  
31  
7
Press  
(DELETE) to erase a digit  
— OR —  
Press and hold  
(DELETE) to delete  
entire telephone number.  
8
9
Press  
enter name mode.  
to store the edited number, and  
Press  
(DELETE) to erase a character  
— OR —  
Press and hold  
name.  
(DELETE) to delete entire  
1 0 Press  
to confirm the change. The screen  
displays the edited entry.  
1 1 Press  
,then the screen returns to  
32  
Delete a Number/Name from Phone Book  
1
Press  
. The screen displays the first  
phone book entry.  
Skip to Step 5.  
— OR —  
Press  
. The screen displays  
2
Press . The screen displays  
3
4
Press  
. The screen displays  
Press  
. The screen displays the first phone  
book entry and looks similar to  
5
Enter the first letter of the stored name you  
want to find,then scroll using  
or  
— OR —  
Press or to scroll through phone book entries.  
33  
6
7
When you find the number you wish to delete,press  
(DELETE) to delete the entire displayed entry. The screen  
display is similar to  
Press  
. The entry is deleted and the screen displays the  
previous phonebook entry.  
34  
CALLER ID OPERATION  
If you subscribe to Caller ID service with your local phone service  
provider, this phone stores all incoming calls with valid Caller ID  
information in the call log. Name, number, time and date information  
can all be stored,if they are sent with the call. Calls are automatically  
stored in the order they are received,with call “1”stored as the most  
recent call. The call log number appears next to the phone number  
on the screen display. New (unreviewed) call information includes  
in the display.  
If an incoming phone number matches one already in the call log,  
the old call information will be deleted when the new call information  
is saved in the call log.  
If an incoming phone number matches an existing phone book entry,  
the caller’s name will appear in the call log as you saved it in the  
phone book (not as it was sent with incoming Caller ID information).  
For example  
NOTE: Caller ID information is shared by ALL registered  
handsets. Removing a call record from one handset also removes  
it from the others.  
¥
If Caller ID information has been received you can see a summary of  
the call log on the idle screen. For example if the screen displays  
there are two calls in the call log,and one of them is unreviewed (  
Press at any time to exit the call log and return to the idle screen.  
).  
35  
Review Call Log  
1
Press  
. The screen displays the most  
recent call in the call log and displays if  
the call is new.  
Skip to Step 3.  
—OR—  
. The screen displays  
Press  
2
3
Press  
. The screen displays the most  
recent call in the call log and displays if  
the call is new.  
Press  
or  
to scroll through the call log.  
36  
Remove Call Records  
Removing a Specific Call Record  
1
Press  
. The screen displays the most  
recent call in the call log and displays if  
the call is new.  
Skip to Step 3.  
—OR—  
. The screen displays  
Press  
2
Press  
. The screen displays the most  
recent call in the call log and displays if  
the call is new.  
3
4
Press  
When you find the call record you want to  
remove,press and release (DELETE).  
or  
to scroll through the call log.  
The call record is removed and the next call  
record is displayed.  
37  
Remove All Call Records  
1
Press  
. The screen displays the most  
recent call in the call log and displays if  
the call is new.  
Skip to Step 3.  
—OR—  
. The screen displays  
Press  
2
Press  
. The screen displays the most  
recent call in the call log and displays if  
the call is new.  
3
4
Press and hold  
displays  
(DELETE). The screen  
Press  
to delete all call records.  
The screen returns to the idle screen:  
— OR —  
Press  
to exit without deleting.  
The screen returns to the last viewed record.  
38  
Store a Call Record in Phone Book  
You can store a number received by Caller ID in the  
telephone phone book. For a call record without a  
valid name you will be prompted to enter a new name.  
You can follow the directions in “Edit a Number/Name  
in Phone Book”on page 31 to assign a name to the  
number. A call record with no valid phone number  
cannot be stored in the phone book.  
1
Press  
. The screen displays the most  
recent call in the call log and displays if  
the call is new.  
Skip to Step 3.  
—OR—  
. The screen displays  
Press  
2
Press  
. The screen displays the most  
recent call in the call log and displays if  
the call is new.  
3
4
Press  
or  
to scroll through the call log.  
When you find the call record you want to  
store in the phone book,press  
to save the record without editing. The call  
record is saved in the phone book and you  
can continue to review the  
three times  
call log.  
39  
Display Dial  
While you are reviewing the call log, you can dial a  
number displayed on the screen.  
1
Press  
. The screen displays the most  
recent call in the call log and displays if  
the call is new.  
Skip to Step 3.  
—OR—  
. The screen displays  
Press  
2
Press  
. The screen displays the most  
recent call in the call log and displays if  
the call is new.  
3
4
Press  
When the phone number you want to call is  
displayed,press . The phone  
or  
to scroll through the call log.  
automatically dials the number and the screen  
displays  
Dialing Options  
While a call record is displayed,press  
until the  
screen displays the number the way you want to dial it.  
For ex a mple:  
19085551212  
9085551212  
15551212  
5551212  
The number of dialing options available for each call  
displayed depends on the format of the original call.  
40  
ANSWERING SYSTEM OPERATION AT THE BASE  
Audible Indicators  
This system gives you voice prompts for feature  
operations and voice confirmations when you press  
a button or complete an operation.  
Turn Answering System On or Off  
Press  
to turn the system on or off.  
The message window will show the number of  
messages at all times.  
When the system is turned on, you will hear  
Machine onand the  
When the system is off, you will hear “Machine off”  
and the light will not be lit. The system will  
light will be lit.  
still answer after 10 rings if it is off, then announce  
Please enter your remote access codeand wait for  
you to enter the code to access remote functions. (See  
REMOTE ACCESS beginning on page 50 for details.)  
Set the Clock  
This system comes preset to Monday, 12:00 AM and  
will flash in the message window. You will need  
to set the correct day and time at the base.  
1
With answering system on,press  
.
The system announces the clock setting,  
then To change clock, press  
Press until the system announces the  
correct day, then press . The system  
announces the current hour setting.  
Press until the system announces  
the correct hour, press . The system  
announces the current minute setting.  
.”  
2
3
4
Press  
to advance the minutes one  
at a time  
— OR —  
Press and hold  
at a time. When the system announces the  
correct minutes,press . The system  
to advance 10 minutes  
announces the current clock setting.  
5
Press a MAILBOX/STOP button to exit  
programming.  
41  
About Mailboxes  
This answering system has three voice mailboxes. Callers using a touch  
tone phone can select the mailbox in which their messages will be  
recorded by pressing  
,
, or  
while the system plays the outgoing  
announcement.All other messages will be recorded in  
Mailbox 1.  
About Announcements  
You can record up to two different announcements — one for  
normal answering and one for when youve set the system to play  
the announcement only.  
Use normal answering when you want the system to record callers’  
messages. Use Announce Only when you want to give information  
to callers without accepting messages.  
If you choose not to record an announcement, the system answers  
with a pre-recorded announcement.  
The normal answering pre-recorded announcement says:  
“Hello. Please leave a message after the tone.The Announce  
Only pre-recorded announcement says: “Were sorry, messages  
to this number cannot be accepted.”  
By setting Announce Only to On or Off, you decide which  
announcement your callers will hear when the system answers  
a call (the system comes set for normal answering,with Announce  
Only turned off). See “Change Announce Only”on page 45 to  
change your announcement selection.  
42  
Record Your Announcement  
NOTE: If you have assigned different mailboxes  
to different people, be sure to tell callers in your  
¥
announcement to press  
,
, or  
to leave a  
message in the appropriate mailbox.  
The system will record your announcement for the  
currently selected answer mode (normal or  
Announce Only). To confirm or change the answer  
mode, follow the directions under Answering  
System Feature Setup”and “Feature Summary” on  
page 44 and 45 to “Change announce only.”  
1
With the system set for the desired answer  
mode (normal or Announce Only) press  
until you hear “Change announcement.”  
2
Press  
. After you hear “Now  
recording” followed by a beep,speak toward  
the base to record an announcement up to  
90 seconds long.  
3
Press any MAILBOX/STOP button to stop  
recording. The system plays back your  
recorded message.  
To review you r a nnou ncement at any time:  
1
Press  
until you hear “Change  
announcement.”  
2
Press any MAILBOX/STOP button.  
The system plays the current  
announcement.  
To delete you r a nnou ncement:  
Press  
during announcement playback.  
The system will use the pre-recorded  
announcement until you record a new one.  
43  
Answering System Feature Setup  
You can set up one feature at a time,or you can set up  
a feature and then move on to set up another feature.  
1
Make sure the answering system is on.  
2
Press and release until you hear the  
system announce the feature you want to set.  
Refer to theFeature Summary” on page 45 for  
a description of the features and your choices.  
3
4
Press  
to hear the features settings.  
until you hear your desired  
Press  
setting.  
5
Press  
to confirm your selection.  
44  
Default settings indicated by  
.
FEATURE SUMMARY  
*
SYSTEM ANNOUNCES:  
DESCRIPTION/DIRECTIONS:  
“Change remote access code” Set the remote access code you  
50*  
will use to access features and  
functions of the answering system  
from a touch tone phone.  
“Change message alert”  
When Message Alert is turned on,  
the base beeps once every 10  
seconds when new messages have  
been received.  
Off  
*
On  
“Change announce only”  
When you turn Announce Only  
on, callers hear your  
announcement but cannot leave a  
message.  
Off  
*
On  
“Change base ringer”  
Turn the base ringer on or off.  
On  
Off  
*
“Change number of rings”  
2
Choose how many times the  
phone will ring before the system  
answers a call. With Toll Saver  
active,the system answers after two  
rings when you have new messages  
and after four rings when you have  
no new messages.  
4
6
*
Toll Saver(ts)  
NOTE: Exit Feature Setup at any time by pressing a MAILBOX/ STOP  
button.  
¥
45  
This system automatically saves your messages until  
you delete them,and can store approximately 15  
minutes of messages, memos, and announcements  
(up to a maximum of 99 messages).  
If the system has less than 30 seconds of recording  
time left,it automatically turns off. The system will  
still answer after 10 rings,announce “Memory is full,  
enter your remote access code” and wait for the caller  
to enter the code to access remote functions. (See  
REMOTE ACCESS beginning on page 50 for details.)  
When you have new messages or memos,the  
MAILBOX/STOP light for each mailbox with new  
messages flashes.  
Listen to Messages  
Press MAILBOX/STOP button for the mailbox you want  
to review. The system announces the mailbox number,  
the number of new messages and the number of old  
messages. The system then plays only new messages  
in the mailbox.If there are no new messages,the  
system plays old messages.  
Before each message or memo,the system announces  
the day and time it was received.  
While a message plays,the message window displays  
the number of the message.  
Press  
again. If you press  
during playback to hear a message  
in the first two seconds  
of a message,the system will backup to replay the  
previous message.  
Press  
during playback to skip to the next  
message.  
Press and hold  
or during message  
playback to speed up or slow down playback of a  
message.  
46  
After playing the last message in a mailbox,the system  
announcesEnd of messages.If the system has less  
than five minutes of recording time left,it announces  
the remaining time.  
Press the MAILBOX/STOP button at any time during  
playback to exit message playback. You will hear a  
long beep.  
Adjust Playback Volume  
Press VOLUME or VOLUME to adjust playback  
volume to a comfortable level. If volume is set to  
level 1, you will not hear incoming messages as they  
are received.  
Delete Messages  
NOTE: You cannot delete a message until its  
been reviewed. Deleted messages cannot be  
recovered.  
¥
Delete a Specific Message  
Press  
while a message is playing to delete  
only that message.  
Delete All Old Messages in a Mailbox  
Press and release  
, the system announces,“Please  
select mailbox.Press the desired MAILBOX/STOP  
button. The system erases all old (previously reviewed)  
messages and memos in that mailbox.  
47  
Record a Memo  
You can record a memo up to four minutes long to store  
as an incoming message.  
1
Press and release  
. The system  
announcesPlease select mailbox.”  
2
Press a MAILBOX/STOP button to select a  
mailbox for the memo. After the system  
announcesNow recording,speak toward  
the microphone. The message window  
displays the length of your memo,up to 99  
seconds. If you are recording a longer memo,  
continues to flash until you finish.  
3
To stop recording,press the MAILBOX/STOP  
button again.  
48  
MESSAGE WINDOW DISPLAY  
WINDOW DISPLAYS  
TO INDICATE:  
No messages in any mailbox  
Total number of messages in all mailboxes  
«
Memory is full,or total number of  
messages is 99  
Counting to  
, flashing  
, flashing  
Duration of announcement or memo  
recording  
Length of recording is more than  
99 seconds  
New message number during  
message playback  
, steady for  
one second  
Indicates volume level selected  
when VOLUME or  
VOLUME is pressed  
Current Remote Access Code while setting  
Announce Only mode  
or , steady for  
one second  
Displayed when any setting is  
changed to On or Off  
« normal display  
Clock needs to be set  
System is answering a call or is  
in remote operation  
, flashing  
System is in programming mode  
or initializing  
49  
REMOTE ACCESS  
Connect with the Answering System  
You can access many features of this system remotely from a touch  
tone phone.  
1
Dial your telephone number.  
2
When the system answers enter your RemoteAccess Code  
(preset to 50). The system beeps once and announces the  
number of new messages on the system.  
3
4
Within ten seconds,enter a remote command (see “Remote  
Access Commands”).  
Press  
to exit remote operation.  
Voice Menu  
The system has voice prompts to help you with remote operation.  
Press to hear the menu while remotely connected to the  
answering system.  
REMOTE ACCESS COMMANDS  
FUNCTION:  
COMMAND:  
Play messages in  
a mailbox  
Press  
mailbox number(  
then the appropriate  
,
,or ).The system  
plays new messages.If there are no new  
messages,the system plays old messages.  
Repeat a message  
Skip a message  
Press  
while message is playing;  
pressing twice backs up another message.  
Press while message is playing;each  
press advances another message.  
Stop  
Press  
.
Save messages  
Delete message  
Hang up.  
Press  
while message is playing.  
; system plays announcement,  
Review announcement Press  
then beeps.  
50  
REMOTE ACCESS COMMANDS  
FUNCTION:  
COMMAND:  
Record announcement Press  
announcement,press  
System plays back announcement.  
; after beep, record  
to stop.  
Record memo  
Press , then the mailbox number  
where you want memo recorded;speak  
after the system announcesNow  
recording;”press  
to exit.  
End remote access call Press  
.
Turn system of f  
Turn system on  
Press  
; the system announces,  
Machine off.” Press  
the system back on.  
again to turn  
When system is off, it answers after 10  
rings and announces,“Please enter your  
remote access code.then enter your  
remote access code.  
NOTE: If no key is pressed within 10 seconds of entering remote  
access, the voice menu will be announced.After the voice menu  
announcement, if no key is pressed within 20 seconds, the  
remote access call will automatically end.  
¥
51  
BATTERIES  
Battery Life  
Battery life depends on how far the handset is from the base,and other  
environmental conditions.  
NOTE: For optimum performance, charge your handset on  
the base every night.  
¥
Charge the Handset Battery Pack  
This battery should remain charged for up to three days. A fully  
charged battery provides an average talk time of about seven hours.  
The battery pack needs charging when:  
– The battery icon (  
) flashes,  
– A warning tone sounds,or  
– The screen displays  
when idle.  
Place the handset in the base so the CHARGING light goes on.  
The battery pack is typically charged in eight hours. For best  
results,the initial charge should be 12 hours.  
You can keep the battery fully charged by returning the handset  
to the base after each use.  
If you repeatedly get a low battery indicator, even after eight hours  
of charging,the battery should be replaced. Use only AT&T Battery  
3301,SKU# 91076.  
CAUTION: Charge the battery provided with or identified for  
use with this product only in accordance with the instructions  
and limitations specified in the User’s Manual, Part 1.  
52  
Replace the Handset Battery Pack  
1
Install the handset battery.  
Use only AT&T Battery 3301,SKU# 91076.  
Charge the handset battery.  
2
Place the handset in the base.  
Charge the battery for at least 12 hours. After the  
first charge,the battery will charge in eight hours.  
a) Remove battery  
b) Plug the battery pack  
connector into handset.  
Place the battery pack and  
wires in the compartment.  
compartment cover by  
pressing on indentation  
and sliding downward.  
c) Replace cover by  
sliding it on its  
track up over bat-  
tery case until it  
snaps firmly into  
place.  
53  
IN CASE OF DIFFICULTY  
If you have difficulty operating this phone,try the suggestions below.  
For Customer Service,visit our website at www.telephones.att.com  
or call 1 800 222–3111. Please retain your receipt as your proof  
of purchase.  
TELEPHONE OPERATION  
PROBLEM  
SOLUTION  
If the phone does not  
work at all, check these  
items first:  
• Make sure the power cord is plugged  
into the base and an electrical outlet  
not controlled by a wall switch.  
• Make sure the telephone line cord is  
plugged firmly into the base unit and  
the telephone jack.  
• Make sure the battery pack is  
installed correctly.  
• If the screen displays  
,
place the handset in the base and charge  
for at least eight hours.  
• If the battery does not charge after eight  
hours, replace it with AT&T Battery 3301,  
SKU# 91076.  
PROBLEM  
SOLUTION  
If you have  
no dial tone:  
Check all the previous suggestions.  
If you still do not hear a dial tone,  
disconnect the phone and try another  
phone in the same jack. If there is  
no dial tone on that phone either, the  
problem is probably in your wiring or  
local service.  
54  
TELEPHONE OPERATION  
PROBLEM  
SOLUTION  
If you hear a triple-beep The handset and base are not  
signal when you try to communicating properly. You might  
use the handset:  
be out of range. Move closer to the  
base and try again.  
PROBLEM  
SOLUTION  
If you hear noise or  
interference when  
using the phone:  
You may be out of range. Move closer  
to the base.  
• Household appliances plugged into the  
same circuit as the base can sometimes  
cause interference. Try moving the  
appliance or the base to another outlet.  
• The layout of your home or office may  
be limiting the operating range. Try  
moving the base to another location,  
preferably on an upper floor.  
• Using the handset near household  
appliances (microwaves,computers,  
televisions,stereos,etc.) can sometimes  
cause interference. Move away from  
appliances while using the handset.  
PROBLEM  
SOLUTION  
If the phone does not  
ring when you receive  
a call:  
• Make sure the ringer is on.  
• Make sure the telephone line cord is  
connected firmly to the base and the  
telephone jack.  
• Make sure the AC adapter is plugged  
firmly into an electrical outlet not  
controlled by a wall switch.  
You might be too far from the base;  
move closer.  
You might have too many extension  
phones on your telephone line to allow  
all of them to ring. Try unplugging some  
of them.  
55  
TELEPHONE OPERATION  
PROBLEM  
SOLUTION  
If your telephone  
misdials:  
• If you have dial pulse (rotary) service,  
you’ll need to set the dial method to  
. Follow the instructions under  
“Set Dial Method”in the FEATURE SETUP  
section of this manual.  
• If you have touch tone service and you  
hear clicks while you are dialing, you’ll  
need to set the dial method to  
.
Follow the instructions under “Set Dial  
Method”in the FEATURE SETUP section  
of this manual.  
PROBLEM  
SOLUTION  
If you are unable  
to operate special  
telephone services  
or other equipment  
requiring touch tone  
signals:  
If you have dial pulse (rotary) service,  
follow the directions under “Temporary  
Tone Dialing”in the TELEPHONE  
OPERATION section of this manual.  
CALLER ID  
PROBLEM  
SOLUTION  
If the caller’s name or  
phone number is not  
displayed:  
• Make sure you subscribe to Caller ID  
service from your local telephone  
company.  
• Make sure the battery is charged.  
• Caller ID service might not work when  
the phone is connected to a Private  
Branch Exchange (PBX).  
56  
CALLER ID  
PROBLEM  
SOLUTION  
If the caller’s name or  
phone number is not  
displayed during  
Call Waiting:  
You should call your service provider to  
confirm that you subscribe to combined  
Caller ID with Call Waiting service.  
• Caller ID information received during  
Call Waiting is displayed only on the  
handset that is in use. The information  
is stored in the Caller ID log on ALL  
registered handsets.  
• Make sure the battery is charged.  
ANSWERING SYSTEM  
PROBLEM  
SOLUTION  
If messages ar e  
incomplete:  
• If a caller leaves a very long message,  
part of it may be lost when the system  
disconnects the call after four minutes.  
• If the caller pauses for more than seven  
seconds,the system stops recording and  
disconnects the call.  
• If the system’s memory becomes full  
during a message,the system stops  
recording and disconnects the call.  
PROBLEM  
SOLUTION  
If you have difficulty  
hearing messages:  
Check the volume setting.  
57  
ANSWERING SYSTEM  
PROBLEM  
SOLUTION  
If the system does not • Make sure that the answering system  
answer after the correct is on.  
number of rings:  
• If Toll Saver is on,the number of rings  
changes to two when you have new  
messages waiting.  
• In some cases,the system may be  
affected by the ringing system used by  
the local telephone company.  
• If the memory is full or the system is off,  
the system answers after 10 rings.  
PROBLEM  
SOLUTION  
If  
appears in the  
You need to reset the clock. See “Set  
the Clock” in the ANSWERING SYSTEM  
OPERATION section of this manual.  
message window:  
PROBLEM  
SOLUTION  
If the system does not • Make sure you are calling from a touch  
respond to commands  
from a remote touch  
tone phone:  
tone phone. When you dial a number,  
you should hear tones. If you hear clicks  
instead,the phone is not a touch tone  
telephone.  
• Make sure you enter your Remote Access  
Code correctly.  
• There may be noise or interference on  
the phone line you are using. Press  
keys firmly.  
58  
ANSWERING SYSTEM  
PROBLEM  
SOLUTION  
If your outgoing  
announcement isn’t  
clear:  
• When you record your announcement,  
make sure you speak in a normal tone of  
voice, about nine inches from the base.  
• Make sure there is no “background”noise  
(TV, music,etc.) while you are recording.  
59  
DEFAULTSETTINGS  
DEFAULT SETTINGS  
FUNCTION:  
DEFAULT SETTING:  
Dial Method  
Tone,DTMF  
Handset Volume  
Ring Volume  
3
3
External Ring Patter n  
Intercom Ring Pattern  
Key Click  
0
1
ON  
Remote Access Code  
Clock  
50  
Monday, 12:00AM  
Message Alert  
Announce Only  
Number of Rings  
OFF  
OFF  
4
60  
TECHNICAL SPECIFICATIONS  
TECHNICAL SPECIFICATIONS  
Frequency Range  
Channels  
2400 Hz – 2483 MHz  
95  
Channel Spacing  
Output Power  
Sensitivity  
864 kHz  
23 dBm  
-92 dBm  
GFSK  
Modulation  
Operating Temperature 0°C – 50°C  
Base Unit Voltage  
Base Unit Voltage  
Handset Voltage  
96 – 144 Vrms  
(AC Voltage,60Hz)  
9 Vdc  
(AC Adapter Output)  
3.6 – 4.6 Vdc, 600mAh  
61  
INDEX  
A
E
Edit a Number/Name  
in Phone Book 31  
Announce Only 42  
announcements 42  
answer a call 15  
answering system 41, 44, 50  
12  
erase a character 32  
19  
external 16  
19  
B
Base Unit  
1
C
F
25  
forward a call 25  
call log 35–36, 39  
call record 37, 39, 40  
Call Waiting 17  
25  
French 12  
H
hands-free  
5
call-waiting signal 17  
Caller ID 35, 39  
Handset 1, 7, 9, 11  
handset battery  
Handset Name 11  
handset ringer  
4
19, 54  
appears in the Message  
Window 58  
8
Handset Volume 15  
clock 41  
conference call 24,26  
I
idle screen 7, 35, 38  
incoming call 7, 17, 24  
19  
D
Delete a Number/Name  
from Phone Book 33  
intercom calls 23–24  
internal 16  
Delete Messages 47  
delete your announcement 43  
dial 15  
K
Key Click 10  
key press 10  
Dial a Number in Phone Book  
30  
dial method setting 14  
L
dialing options 40  
language 12  
difficulty hearing messages 57  
Listen to Messages 46  
Display Dial 40  
M
14  
MAILBOX/STOP light 46  
mailboxes 42  
11  
62  
INDEX  
memo 48  
R
Record a Memo 48  
record your announcement 43  
redial 17  
memos 46  
19  
message waiting indicator 13  
message window 46  
messages 46  
remote access code 41, 50  
Remove All Call Records 38  
46  
messages are incomplete 57  
mute 17  
review your announcement 43  
ring pattern  
9
17  
S
N
19  
name or phone number is  
not displayed 56  
Spanish 12  
46  
name or phone number is  
not displayed during  
Call Waiting 57  
28  
Storing a number 27  
NEW 20  
system does not answer 58  
NiCd battery pack  
19  
1
system does not response to  
remote commands 58  
19  
T
Telephone line cord  
1
O
telephone misdials 56  
the phone book 39  
timer 16  
outgoing announcement  
isn’t clear 59  
P
toll saver 45  
18  
touch tone 18  
transfer a call 24  
two-beep signal 56  
page 18  
phone book 29, 30, 31, 33  
Phone book entries 27  
19  
V
Playback Volume 47  
volume  
8
Power adapter  
power cord  
1
3
pre-recorded announcement 42  
14  
Q
Quick Start Guide  
1
63  

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