User Manual (Part 2)
2.4 GHz Cordless
Telephone 2231/1231
with Caller ID & CallWaiting
Getting Started
Getting Started
Quick reference guide
Quick reference guide
Telephone Base
Handset
Select/Menu
V CID
Press to display menu, or to select
highlighted item from menu.
Press to scroll down in menus.
Press when phone is not in use to display
Caller ID information (see page 20). While
entering names, press to move the cursor
to the left.
PAGE/HANDSET LOCATOR
Press to locate handset if lost (see page 12).
^ DIR
Press to scroll up in menus.
Press when phone is not in use to display
phone book entries (see page 17). While
entering names, press to advance cursor.
Phone/Flash
Press to begin a call, then dial a number.
During a call, press to receive an incoming
call, if Call Waiting is activated (see page 11).
Off/Clear
MESSAGE WAITING
Flashes when you have new voice
mail (requires voice mail service
from your local telephone company).
During a call, press to hang up.
While using menus, press to cancel an
operation, back up to the previous
menu, or exit the menu display.
Redial/Pause
IN USE
On when handset is in use. Flashes
when another phone is in use on the
same line.
Intercom
Press to view redial memory (see page 10).
While entering numbers, press and hold to
insert a dialing pause (see page 16).
Press to transfer call or initiate an intercom
conversation (see page 12).
CHARGING
On when handset battery is charging.
Speaker
Mute/Delete
Press to activate handset speakerphone.
Press again to resume normal handset use
(earpiece).
Press to mute microphone (see page 10).
While reviewing call log, press and hold to
clear Caller ID log (see page 20).
Feature menu
> shows highlighted item
Feature Menu
Press
through menu items.
^
or
V
to scroll
Phone Book ............See page 15
Call Log ..................See page 19
Ringer Volume........See page 13
Ringer Tone............See page 13
Key Tone ................See page 13
Handset Name........See page 14
Language................See page 14
Clear Msg. Wait ......See page 14
Dial Type ................See page 14
>PHONE BOOK
CALL LOG
Press SEL to select or modify a
highlighted item.
Press OFF to cancel an opera-
tion, back up to the previous
menu, or exit the menu display.
Menu
2
3
Getting Started
Getting Started
Parts checklist
Before you begin
Remember to save your sales receipt and original packaging in case you ever need to
ship your telephone for warranty service. Check to make sure the telephone package
includes the following:
About Caller Identification
Telephone operating range
Caller ID with Call Waiting features in
this telephone let you see who’s calling
before you answer the phone, even
when you’re on another call. These
features require services provided by
your local telephone company.
This cordless telephone operates with
the maximum power allowed by the
Federal Communications Commission
(FCC). Even so, this handset and base
can communicate over only a certain
distance — which can vary with the
locations of the base and handset, the
weather, and the construction of your
home or office.
Contact your telephone service
provider if:
• You have both Caller ID and Call
Waiting, but as separate services
(you may need combined service)
If you receive a call while you are
out of range, the handset might not
ring — or if it does ring, the call might
not connect when you press PHONE.
Move closer to the base, then press
PHONE to answer the call.
• You have only Caller ID service, or
only Call Waiting service
Telephone base
• You don’t subscribe to any Caller
ID or Call Waiting services.
Telephone handsets
Handset charger
If you move out of range during a
phone conversation, you might hear
noise or interference. To improve
reception, move closer to the base.
You can use this phone with regular
Caller ID service, and you can use its
other features without subscribing to
either Caller ID or combined Caller ID
with Call Waiting service. There may
be fees for these services, and they
may not be available in all areas.
Power
If you move out of range without
pressing OFF, your phone will be left
“off the hook.” To hang up properly,
walk back toward the telephone base,
periodically pressing OFF until the call
is disconnected.
adapters
Batteries (2)
Belt clips
Caller ID features will work only if
both you and the caller are in areas
offering Caller ID service, and if both
telephone companies use compatible
equipment.
Long telephone line cord
Short telephone line cord
See Caller ID Operation, beginning on
page 19, for more details about how
these features work.
4
5
Telephone base & charger installation
Install the base and charger as shown below. Choose a base location away from
electronic equipment, such as personal computers, television sets or microwave ovens.
Avoid excessive heat, cold, dust or moisture.
LOW BATTERY
NOTE: Use only the power
cord supplied with this product.
If you need a replacement, call
1-800-222–3111.
Low battery indicator
Return handset to base or charger
when this symbol flashes. (Handset
will beep when battery is low.)
Be sure to use an electrical outlet
not controlled by a wall switch.
Press coin into slot on
Plug base power cord
Plug long telephone
Insert supplied
batteries
base of handset to
release latch, then
remove cover
transformer into
line cord into
electrical outlet
telephone jack
Caution: Use only supplied
rechargeable battery or AT&T
replacement battery model 2419
/ 2420 (sku 00578).
Plug charger power cord into jack on
underside of charger, then plug
transformer into electrical outlet
Place handset in base or charger
to charge for 12 hours before
first use.
Insert top
tabs first
Press down to
click in place
Getting Started
Getting Started
Wall mounting
Belt clip & optional headset
The telephone base can be installed on any standard wall-phone outlet as shown below.
Choose a location away from electronic equipment, such as personal computers,
television sets or microwave ovens. Avoid excessive heat, cold, dust or moisture.
Install belt clip as shown below if desired.
For hands-free telephone conversations, you can use any industry standard 2.5 mm
headset (purchased separately). For best results use an AT&T 2.5 mm headset.
Connect telephone line cord and AC
adapter as shown on page 6. Press
plastic tabs inside notches to release
and open hinged wall mount.
Swivel wall mount down
and lock in place
Snap belt clip into notches on
side of handset. Rotate and pull
to remove.
Press and slide down
firmly so base is held
securely on outlet
mounting pegs
Plug short telephone line
cord into telephone jack
Plug 2.5 mm headset
into jack on side of
handset (beneath
small rubber cap)
Plug base power cord transformer
into electrical outlet
8
9
Telephone Operation
Telephone Operation
Elapsed time
Basic operation
Options while on calls
PHONE
00:00:02
Making and answering calls
Volume control
Volume
To answer an incoming call, press PHONE (or SPK, or
any dial pad key). To make a call, press PHONE or SPK,
then dial a number. Press OFF to hang up.
Press VOLUME buttons on the side of the handset to
adjust listening volume. Each button press raises or
lowers volume by one level.
Silence
ringer
To preview numbers before dialing, enter numbers first,
then press PHONE or SPK to dial. Press DELETE or
CLEAR at any time to make corrections as you are
entering numbers.
When you change the volume level, the new setting
becomes the default. The new volume level will be
applied each time you use the handset, speakerphone
or headset.
Flash
Tone
The screen displays the elapsed time as you talk (in
hours, minutes and seconds).
Call waiting
SPEAKER 00:00:02
If you have Call Waiting service, you will hear a beep if
someone calls while you are already on a call. Press
FLASH to put your current call on hold and take the new
call. You can press FLASH at any time to switch back
and forth between calls.
Hands-free speakerphone calls
To answer a call, press SPK. To make a call, press SPK,
then dial a number. During a call you can press SPK to
toggle between hands-free speakerphone and normal
handset use. Press OFF to hang up.
REDIAL
Ring silencing
Last number redial
555-1234
Press OFF or MUTE while the phone is ringing to silence
the ringer.
Press REDIAL to display the most recent called number.
Use the ^V buttons to view up to 5 other recently
called numbers. The handset will beep twice at the begin-
ning or end of the list.
3-way conference calls
During an outside call, you can use both handsets to
allow a three-way conversation.
Press PHONE to redial any number as it is displayed.
Press DELETE to delete the displayed number from the
redial memory.
PHONE
00:00:02
MICROPHONE MUTED
MUTE
While a call is in progress, a person using the other
handset can press PHONE or SPK to join the call. You
can press OFF at either handset to drop out of the
conference call, but the call will not be terminated until
all sets hang up.
Mute
Press MUTE to silence the microphone. You will be able
to hear, but your caller will not be able to hear you
until you press MUTE again to resume speaking.
Temporary tone dialing
If you have dial pulse (rotary) service, you can switch to
touch tone dialing during a call by pressing *. This
can be useful if you need to send tone signals for access
to answering systems or long-distance services.
10
11
Telephone Operation
Telephone Operation
Highlighted
menu item
Intercom and call transfers
Handset settings
> PHONE BOOK
CALL LOG
At the feature menu you can change settings to cus-
tomize how your handsets work.
Intercom calls
The intercom allows conversation between handsets
without using an outside line.
Press MENU, then use the ^V buttons to scroll to
the feature you want to change. As you scroll through
the menu, the top menu item is always highlighted with
a > character. Press SEL to select the highlighted item.
Press the INT button to page the other handset. To
answer an intercom page, press PHONE, SPK, INT or any
dial pad button.
CALLING
Press OFF at any time to cancel an operation, back up
to the previous menu, or exit the menu display.
When your intercom call is finished, press OFF to end
the call.
OTHER HANDSET
Ringer volume
RINGER VOLUME
Call forwarding
At this menu you can set a default ring volume level (1-
6), or turn the ringer off. Use the ^V buttons to
hear an example of each volume level, then press SEL
to select the one you prefer.
During a conversation you can press and hold INT to
forward the call to another handset. Press PHONE or
SPK at the other handset to answer the call.
If the other handset does not respond in about 30 sec-
onds, the call will be returned to your handset. If you do
not press PHONE or SPK to answer within 30 seconds,
the external call will be terminated.
Press INT
Ringer tone
INTERCOM TONE
1
This feature allows you to choose one of 10 ringing
tones. You can set different ringing tones for intercom
and outside calls. Use the ^V buttons to hear an
example of each ringer tone, then press SEL to select
the one you prefer.
Call transfer
If you prefer to speak to the person at the other hand-
set before transferring a call, press INT. The call will be
placed on hold, and the other handset will be paged.
When the other handset answers, you can speak privately
while the outside call remains on hold. The outside call
will be transferred when you press OFF to end the
intercom call.
Key tone
KEY TONE
ON
The handset is factory programmed to beep at each
keypress. Use the ^V buttons to select ON or OFF,
then press SEL to save your preference.
If the other handset does not answer, you can press
PHONE to reconnect to the external call.
Handset locator
If you lose a handset, press PAGE/HANDSET LOCATOR
at the base. Both handsets will beep for 60 seconds to
help you locate them. To stop the beeping, press
PHONE, SPK, or any dial pad button at the handset, or
press PAGE at the base.
12
13
Telephone Operation
PAT WILLIAMS
555-1234
Phonebook
Handset settings
Handset name
Shared phonebook directory
HANDSET NAME
AT&T_
At this menu you can customize the name that appears
on each handset screen when the phone is idle. Press
DELETE to erase letters, then replace them with a
name of your preference, up to 16 characters long (see
page 16 to enter letters). Press SEL to confirm.
The phonebook directory is stored in the base, and is
shared by both handsets. Changes made at either hand-
set will be reflected in both.
Only one handset at a time can use the phonebook. If a
second handset attempts to use the phonebook, the
screen will display “Not available at this time.”
Language
LANGUAGE
ENGLISH
The phonebook can store up to 50 entries. Each entry
can contain a number up to 32 digits, and a name up to
16 letters long. A convenient search feature can help
you find and dial numbers quickly (see page 17).
At this menu you can select the language used in all
menus and screen displays. Use the ^V buttons to
select English, Spanish or French, then press SEL to
save your preference.
Timeouts and error messages
Clear msg. wait
TURN INDICATOR
OFF?
If you pause for too long while making an entry the pro-
cedure will time out and you will have to begin again.
If you subscribe to voice mail services provided by your
local telephone company, you will be alerted by a light
on the base and a text message on the handset when
new messages are waiting. At this menu you can turn off
the light and handset alerts.
If all memory locations are in use, the screen will
display “Phonebook is full.” You will not be able to
store a new number until you delete an existing one.
50 entries shared by
both handsets
At the TURN INDICATOR OFF? prompt, press SEL to
turn off the Message Waiting light and handset alerts.
DIAL TYPE
TONE
Dial Type
At this menu you can choose Tone or Pulse dialing. The
factory default setting is TONE. Change this to PULSE
only if you do not have touch-tone dialing service.
Use the ^V buttons to select TONE or PULSE, then
press SEL to save your preference.
14
15
Phonebook
Phonebook
AT&T
AT&T
New phonebook entries
Phonebook search
Press DIR to display the first listing in the phonebook.
You can then use the up/down arrows to browse
through the phonebook, or search to find a specific
entry. Press OFF at any time to exit the directory.
To create a new phonebook entry
Press MENU twice to select PHONE BOOK. Press V to
highlight STORE. Press SEL, then enter the telephone
number when prompted.
> PHONE BOOK
CALL LOG
Andrew
555-6789
Use the dial pad to enter up to 32 digits, then press
SEL. You will be notified if the number is already in
your phonebook.
To browse through the directory
To browse, press ^ or V to scroll through all
entries one by one. Entries will be displayed alphabeti-
cally by the first letter in the name.
To insert a number from your redial list, press REDIAL,
then ^V to find the number, then press SEL.
> STORE
REVIEW
Barbara
• Press DELETE to erase numbers if you make a mistake.
To search by name
555-9876
• Press and hold PAUSE to enter a 3-second dialing
When any entry is displayed, you can press a dial pad
button to display the first name beginning with a letter
associated with that key.
pause.
5
Jennifer
To enter a name
Press dial pad buttons once for the first letter, twice for
the second, three times for the third, as shown on the
previous page.
Press dial pad buttons once for the first letter, twice for
the second, three times for the third. Continue for
lower-case letters or numerals.
555-4321
ENTER NUMBER
555-1234_
Press once to enter "A" (5 times for "a")
Press twice to enter "B" (6 times for "b")
Press 3 times to enter "C" (7 times for "c")
For example, press 5 (JKL) once to find Jennifer, twice
to find Kevin, or three times to find Linda.
7
Pat
555-1234
To call a displayed number
Press 4 times to enter "2"
2
ENTER NAME
Pat Williams_
When you find the entry you want, press PHONE (or
SPK) to dial. Or press SEL to modify the entry (see
next page).
The cursor moves to the right when you press another
dial pad button or the ^ button. Press V to move
the cursor to the left. Press 1 to enter a space, or
press twice to enter "I"
Viewing long numbers
• Press DELETE to erase letters if you make a mistake.
The screen can display only 16 digits at a time. To view
numbers longer than this, press * or # to display
the remaining digits.
• Press * repeatedly to enter an asterisk (*), ques-
tion mark (?), exclamation point (!), slash (/) or
parentheses.
Pat Williams
555-1234
• Press # repeatedly to enter a pound sign (#),
apostrophe ('), comma (,) hyphen (-), period (.), or
ampersand (&).
Storing the entry
Press SEL to store your new phonebook entry. To
change it later, see page 18.
16
17
Phonebook
AT&T
Caller ID Logs
To dial, change or delete entries
How Caller ID works
To dial a number
Pat Williams
555-1234
If you subscribe to Caller ID service provided by your
local phone company, information about each caller will
be displayed after the first ring.
When any phonebook entry is displayed, press PHONE
(or SPK) to dial the displayed number.
11/23 12:34PM
Andrew
555-6789
To delete an entry
Caller’s name
Caller’s number
Time of call
When any phonebook entry is displayed, press DELETE
to delete the displayed entry from the phonebook.
Once deleted, an entry cannot be recovered.
Pat Williams
555-1234
11/23 12:34PM
NEW
New or
old call
EDIT NUMBER
To change a listing
555-6789_
Date of call
When any phonebook entry is displayed, press SEL to
modify the entry. (See page 16 for help in modifying the
name or number.)
Information about the last 50 incoming calls is stored in
your call log. You can review the call log to find out
who has called, return the call without dialing, or copy
the caller’s name and number into your phonebook.
Change the number as needed, then press SEL. Change
the name as needed, then press SEL to save the
modified entry.
EDIT NAME
Andy_
When the call log is full, the oldest entry is deleted to
make room for new incoming call information.
If you answer a call before the information appears on
the screen, it will not be saved in your call log.
Andy
555-6789
About names
Names of callers will be displayed only if this information
is provided by your local telephone company.
If the telephone number of the person calling matches a
number in your phonebook, the name that appears on
screen will match the name as you entered it into your
phonebook.
(Example: If “Christine Smith” calls, her name will
appear as “Chris” if this is how you entered it into your
phonebook.)
18
19
Caller ID Logs
Appendix
AT&T
6 NEW CALLS
To review your call log
Screen icons, indicator lights & tones
NEW
To review your call log
Press CID to review your call log. The most recent call
is displayed first. Use the arrow buttons to scroll
through the list as shown at left.
Handset screen icons & alert tones
Screen icons
Pat Williams
555-1234
Speakerphone in use
11/23 12:34PM
NEW
To return a call
Ringer off
AT&T
Press PHONE (or SPK) to call the person currently
displayed. Press # to see a list of dialing options (you
can choose to dial with or without the area code).
Battery charging (animated display)
MUTE 11/23 10:01AM
NEW
Low battery (flashing); place handset in base or charger to recharge
Chris Thompson
908-555-0100
Example:
MUTE
NEW
Microphone is muted
CID
Number displayed as 1-908-555-0100
11/22 10:12PM
NEW
New calls (press CID to review call log)
#
PHONE
Number changes to 555-1234(drops “1” + area code)
Dials 555-1234
Alert tones
(or SPK)
Happy
tone
Programming command completed successfully
Programming error (or last record in list displayed)
Jeffrey Adams
555-8976
Other options
2 beeps
11/22 10:01PM
NEW
• Press DELETE to delete this entry from your call log.
• Press and hold DELETE to delete all entries from
your call log. When asked to confirm, press SEL to
clear your call log of all entries, or OFF to exit and
leave all call log entries intact.
Indicator lights
• Press SEL to copy this entry into your phonebook. If
the name or number are not provided, you will be
prompted to enter them.
MESSAGE WAITING
Flashes when you have new voice
mail (requires voice mail service
from your local telephone company)
IN USE
On when handset is in use. Flashes
when another phone is in use on the
same line.
CHARGING
On when handset battery is charging
SPK
On when speakerphone is in use
20
21
Appendix
Appendix
In case of difficulty
Technical specifications
If you have difficulty with your phone, please try the suggestions below. For Customer
RF Frequency Band
2400 MHz — 2483 MHz
(Handset to Base)
•
•
Make sure batteries are installed and charged correctly (see page 7).
Telephone does
not work at all
Make sure the AC adapter is plugged into an outlet not controlled by
a wall switch.
RF Frequency Band
(Base to Handset)
2400 MHz — 2483 MHz
•
•
•
Make sure the telephone line cord is plugged firmly into the base unit
and the modular jack.
Channels
95
If you have dial-pulse telephone service, make sure the dial mode is
set to Pulse (see page 14).
Channel Spacing
Output Power
Sensitivity
864 KHz
20 dBm
-96 dBm
GFSK
If these suggestions do not work, unplug the base, remove and re-
insert the batteries, then place the handset in the base to re-initialize.
•
•
Make sure the ringer is on (see page 13).
Phone does not
ring
Make sure the telephone line cord and AC adapter are plugged in
properly (see page 6).
Modulation
•
•
Move the handset closer to the base.
You might have too many extension phones on your telephone line to
allow all of them to ring. Try unplugging some of them.
Operating Temperature
32°F — 122°F
0°C — 50°C
Base Unit Voltage
(AC Voltage, 60Hz)
96 — 130 Vrms
•
•
You may be out of range. Move closer to the base.
If you hear
noise or
interference
during a call
Base Unit Voltage
7 — 13 Vdc @400 mA
3.2 — 4.7 Vdc @600 mAh
(AC Adapter Output)
Appliances plugged into the same circuit as the base can cause
interference. Try moving the appliance or base to another outlet.
Handset Voltage
•
The layout of your home or office might be limiting the operating
range. Try moving the base to another location, preferably on an
upper floor.
•
•
If the buttons don’t work, try placing the handset in the base for at
least 15 seconds.
Disconnect the base from the modular jack and plug in a corded tele-
phone. If calls are still not clear, the problem is probably in your
wiring or local service. Call your local telephone service company.
22
23
Appendix
Index
A
M
AC adapter, 6, 8
Alert tones, 21
Answering calls, 10
Making calls, 10
Menus, 2, 13-14
Mute, 10
B
N
Battery charging, 7
Battery installation, 7
Belt clip, 9
Names,
enter into phonebook, 16
search for, 17
C
O
Call logs, 19
Operating range, 5
Caller ID, 19
P
add entries to phone directory, 20
delete entries, 20
dial entries, 20
Paging, 12
Phonebook,
dial number, 18
edit entries, 18
name search, 17
new entries, 16
Problems, 22
CID, 21
Conference calls, 11
D
Delete Call Log entries, 20
Delete redial entries, 10
Dialing,
Q
Quick reference guide, 2-3
manual dialing, 10
phonebook dialing, 18
R
E
Receiving calls, 10
Recharging, 7
Elapsed time, 10
Ending calls, 10
Redial, 10
Ring silencing, 11
Ring tone options, 13
F
Flash (switchhook flash), 11
S
H
Search for name, 17
Speakerphone, 10
Hands-free use, 10
Headphone, 9
T
I
Technical specifications, 23
Troubleshooting, 22
Incoming call log, 19
Incoming calls, answering, 10
Indicator lights, 21
Intercom, 12
V
Volume controls, 11
L
Last number redial, 10
Low battery, 7
24
Copyright
2004 Advanced American Telephones. All Rights Reserved.
;
AT&T and the Globe Design are trademarks of AT&T Corp.,
licensed to Advanced American Telephones. Printed in China. Issue 2 AT&T 04/04.
91-5599-20-00
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