Safety
National Conventions
The following subsections describe notational conventions used in this document.
Notes, Cautions, and Warnings
Throughout this guide, blocks of text may be accompanied by an icon and printed in bold type or in italic type.
These blocks are notes, cautions, and warnings, and they are used as follows:
NOTE: A NOTE indicates important information that helps you make better use of your computer system.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to
avoid the problem.
WARNING: A WARNING indicates the potential for bodily harm and tells you how to avoid the
problem.Some warnings may appear in alternate formats and may be unaccompanied by an icon. In such
cases, the specific presentation of the warning is mandated by regulatory authority.
4
Power
The monitor should be operated only from the type of power source indicated on the label. If you are not sure
of the type of power supplied to your home, consult your dealer or local power company.
The monitor is equipped with a three-pronged grounded plug, a plug with a third (grounding) pin. This plug
will fit only into a grounded power outlet as a safety feature. If your outlet does not accommodate the three-wire
plug, have an electrician install the correct outlet, or use an adapter to ground the appliance safely. Do not defeat
the safety purpose of the grounded plug.
Unplug the unit during a lightning storm or when it will not be used for long periods of time. This will protect
the monitor from damage due to power surges.
Do not overload power strips and extension cords. Overloading can result in fire or electric shock.
To ensure satisfactory operation, use the monitor only with UL listed computers which have appropriate
configured receptacles marked between 100 - 240V AC, Min. 5A
The wall socket shall be installed near the equipment and shall be easily accessible.
For use only with the attached power adapter (Output 12Vdc) which have UL,CSA listed license (Only for
monitors with power adapter).
5
Installation
Do not place the monitor on an unstable cart, stand, tripod, bracket, or table. If the monitor falls, it can injure a
person and cause serious damage to this product. Use only a cart, stand, tripod, bracket, or table recommended by
the manufacturer or sold with this product. Follow the manufacturer‟s instructions when installing the product and
use mounting accessories recommended by the manufacturer. A product and cart combination should be moved
with care.
Never push any object into the slot on the monitor cabinet. It could damage circuit parts causing a fire or
electric shock. Never spill liquids on the monitor.
Do not place the front of the product on the floor.
If you mount the monitor on a wall or shelf, use a mounting kit approved by the manufacturer and follow the kit
instructions.
Leave some space around the monitor as shown below. Otherwise, air-circulation may be inadequate hence
overheating may cause a fire or damage to the monitor.
See below the recommended ventilation areas around the monitor when the monitor is installed on the wall or on
the stand:
6
7
Cleaning
Clean the cabinet regularly with the cloth provided. You can use soft-detergent to wipe out the stain, instead
of strong-detergent which will cauterize the product cabinet.
When cleaning, make sure no detergent is leaked into the product. The cleaning cloth should not be too rough
as it will scratch the screen surface.
Please disconnect the power cord before cleaning the product.
8
Other
If the product is emitting a strange smell, sound or smoke, disconnect the power plug IMMEDIATELY and
contact a Service Center.
Make sure that the ventilating openings are not blocked by a table or curtain.
Do not engage the LCD monitor in severe vibration or high impact conditions during operation.
Do not knock or drop the monitor during operation or transportation.
9
Adjusting Viewing Angle
For optimal viewing it is recommended to look at the full face of the monitor, then adjust the monitor's angle to your
own preference.
Hold the stand so you will not topple the monitor when you change the monitor's angle.
You are able to adjust the monitor's angle from -5° to 20 °.
NOTE:
Do not touch the LCD screen when you change the angle. It may cause damage or break the LCD screen.
12
Connecting the Monitor
Cable Connections On Back of Monitor and Computer:
1. Power
2. Analog (DB-15 VGA cable)
To protect equipment, always turn off the PC and LCD monitor before connecting.
1
2
Connect the power cable to the AC port on the back of the monitor.
Connect one end of the 15-pin D-Sub cable to the back of the monitor and connect the other end to the
computer's D-Sub port.
Turn on your monitor and computer.
3
If your monitor displays an image, installation is complete. If it does not display an image, please refer
Troubleshooting.
13
Wall Mounting
Preparing to Install An Optional Wall Mounting Arm.
This monitor can be attached to a wall mounting arm you purchase separately. Disconnect power before this
procedure. Follow these steps:
1
2
3
Remove the base.
Follow the manufacturer's instructions to assemble the wall mounting arm.
Place the wall mounting arm onto the back of the monitor. Line up the holes of the arm with the holes in the
back of the monitor.
4
5
Insert the 4 screws into the holes and tighten.
Reconnect the cables. Refer to the user's manual that came with the optional wall mounting arm for
instructions on attaching it to the wall.
Noted : VESA mounting screw holes are not available for all models, please check with the dealer or official
department of AOC.
Distance between the wall-mount holes : 100 x 100 mm
Screw specification for wall-mount : M4 x 10
14
5 Click Display Settings.
6 Set the resolution SLIDE-BAR to 1600 by 900.
16
Hotkeys
Power
Press to turn on or turn off the monitor.
Source (4 : 3 or wide)/ Up
Press key to change the screen aspect ratio between standard 4:3 format or Wide format. When the input
resolution is wide format, the aspect ratio hotkey is disabled. When the main menu or sub-menu is active, the
key functions as to select up or increase value.
Source hot key : When the OSD is closed, press button will be Source hot key function (Only for the models with
dual or more inputs) .Press Source button continuously to select the input source showed in the message bar ,
press Menu/Enter button to change to the source selected.
Menu / Enter
Press to activate OSD, then press Up or Down to navigate through the functions. Once the desired function is
highlighted, press the Menu button to activate the submenu. In sub-menu, Press Up or Down to navigate through
the functions. Once the desired function is highlighted, press Up or Down button to change the setting. Select Exit
icon then press Menu button to return to superior menu.
(Auto) / Down
Auto configure hot key: When the OSD is closed, press Auto button to do auto configure
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OSD Setting
Basic and simple instruction on the control keys.
When you press the MENU button on the front control of your monitor, the On DOWN Screen Display (OSD) Main
Controls window will pop up and you can then start making adjustments to your monitor's various features. Use the
UP or DOWN keys to make your adjustments. Follow the steps below to activate the adjustment.
1) Press the MENU key to activate the OSD window.
2) Press UP or DOWN to navigate through the functions. Once the desired function is highlighted, press the MENU
key to activate it. If the function selected has a sub-menu, press UP or DOWN again to navigate through the
sub-menu functions. Once the desired function is highlighted, press MENU key to activate it.
3) Press UP or DOWN to change the settings of the selected function. Press MENU key to exit and save, select the
exit function. If you want to adjust any other function, repeat steps 2-3.
4) OSD Lock Function: To lock the OSD, press and hold the MENU key while the monitor is off and then press
power button to turn the monitor on. To unlock the OSD, press and hold the MENU key while the monitor is off and
then press power button to turn the monitor on.
20
Item
Icon
Function
DCR
Adjust Range
Description
Dynamic contrast
ratio
Select to active
Standard
Text
Select to active
Select to active
Select to active
Select to active
Select to active
Select to active
Standard Mode
Text Mode
Eco mode
Internet
Game
Movie
Sports
Internet Mode
Game Mode
Movie Mode
Sports Mode
Notes :
When Eco mode is not set as “Standard”, Contrast and Brightness can not be adjusted; When DCR is set as “On”,
Contrast, Brightness, Eco mode and Gamma can not be adjusted.
22
Item
Icon
Function
Adjust Range
Description
Disable or Enable Full
Enhance Mode
Full Enhance
Nature Skin
Sky-blue
Green Field
Auto Detect
Demo
on or off
on or off
on or off
on or off
on or off
on or off
Disable or Enable Nature
Skin Mode
Disable or Enable Sky-blue
Mode
Disable or Enable Green
Field Mode
Color
Boost
Disable or Enable
AutoDetect Mode
Disable or Enable Demo
Disable Color Boost
Exit to main menu
Off
Exit
Notes :
Full Enhance:
Total color saturation is enhanced, suitable for vivid pictures.
Natural Skin: Suitable for human portrait.
Green Field: Suitable for large area of green.
Sky Blue:
Suitable for sky or ocean scene.
Suitable for outdoor or garden.
Auto Detect:
Demo:
Screen divided into two for comparison purpose.
24
Item
Icon
Function
Brightness
Contrast
Adjust Range
00-100
Description
00-100
Adjust to
Gamma1,
Gamma2,
Gamma3
Luminance
Gamma
Exit
Gamma1, 2, 3
Exit to main menu
Notes :
When Eco mode is not set as “Standard”, Contrast and Brightness can not be adjusted; When DCR is set as “On”,
Contrast, Brightness, Eco mode and Gamma can not be adjusted.
26
Item
Icon
Function
Clock
Adjust Range
00-100
Description
Adjust picture Clock to
reduce Vertical-Line noise.
Adjust Picture Phase to
Phase
00-100
reduce Horizontal-Line noise
Adjust the vertical position of
the picture.
H.Position 00-100
Image Setup
Adjust the horizontal position
of the picture.
V.Position
Exit
00-100
Exit to main menu
Notes :
When the input source is digital signal like DVI or HDMI, Image Setup can not be adjusted.
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Item
Icon
Function
User Red
User Green
User Blue
Normal
Warm
Adjust Range
00-100
Description
Red Gain from
Digital-register
00-100
Green Gain Digital-register.
Blue Gain from
Digital-register
00-100
Recall Normal Color
7300K
Color
Temperature from EEPROM.
Temperatu
re
Recall Warm Color
6500K
Temperature from EEPROM.
Recall Cool Color
Cool
9300K
Temperature from EEPROM.
Recall SRGB Color
sRGB
Temperature from EEPROM.
Exit
Exit to main menu
30
Adjust
Range
Item
Icon
Function
Description
Adjust Frame horizontal
Position
Horizontal Position
Vertical Position
Contrast
00-100
00-100
00-100
00-100
14-100
on or off
Adjust Frame vertical
Position
Adjust Frame Contrast
Adjust Frame Brightness
Adjust Frame Size
Picture
Boost
Brightness
Frame Size
Bright Frame
Exit
Disable or Enable Bright
Frame
Exit to main menu
Notes :
One of DCR, Color Boost, and Picture Boost functions is active, the other two function is turned off accordingly.
32
Item
Icon
Function
Language
Reset
Adjust Range
Description
Select the OSD language
Reset the menu to default
Turn ON/OFF DDC-CI Support
Adjust the OSD Timeout
Adjust the transparence of OSD
Adjust the vertical position of OSD
yes or no
yes or no
05-120
DDC-CI
Timeout
Extra
Transparence
H. Position
V. Position
00-100
Setting
00-100
Adjust the horizontal position of
OSD
00-100
Off Timer
Exit
00-24
Adjust the DC off time
Exit to main menu
34
Driver
Monitor Driver
Windows 2000
1. Start Windows® 2000
2. Click on the 'Start' button, point to 'Settings', and then click on 'Control Panel'.
3. Double click on the 'Display' Icon.
4. Select the 'Settings' tab then click on 'Advanced...'.
5. Select 'Monitor'
- If the 'Properties' button is inactive, it means your monitor is properly configured. Please stop installation.
- If the 'Properties' button is active. Click on 'Properties' button. Please follow the steps given below.
6. Click on 'Driver' and then click on 'Update Driver...' then click on the 'Next' button.
7. Select 'Display a list of the known drivers for this device so that I can choose a specific driver', then click on 'Next'
and then click on 'Have disk...'.
8. Click on the 'Browse...' button then select the appropriate drive F: ( CD-ROM Drive).
9. Click on the 'Open' button, then click on the 'OK' button.
10. Select your monitor model and click on the 'Next' button.
11. Click on the 'Finish' button then the 'Close' button.
If you can see the 'Digital Signature Not Found' window, click on the 'Yes' button.
Windows ME
1. Start Windows® Me
2. Click on the 'Start' button, point to 'Settings', and then click on 'Control Panel'.
3. Double click on the 'Display' Icon.
4. Select the 'Settings' tab then click on 'Advanced...'.
5. Select the 'Monitor' button, then click on 'Change...' button.
6. Select 'Specify the location of the driver(Advanced)' and click on the 'Next' button.
7. Select 'Display a list of all the drivers in a specific location, so you can choose the driver you want', then click on
'Next' and then click on 'Have Disk...'.
8. Click on the 'Browse...' button, select the appropriate drive F: ( CD-ROM Drive) then click on the 'OK' button.
9. Click on the 'OK' button, select your monitor model and click on the 'Next' button.
10. Click on 'Finish' button then the 'Close' button.
37
5. Select the 'Settings' tab then click on the 'Advanced' button.
6. Select 'Monitor' tab
- If the 'Properties' button is inactive, it means your monitor is properly configured. Please stop installation.
- If the 'Properties' button is active, click on 'Properties' button.
Please follow the steps below.
7. Click on the 'Driver' tab and then click on 'Update Driver...' button.
39
8. Select the 'Install from a list or specific location [advanced]' radio button and then click on the 'Next' button.
9. Select the 'Don't Search. I will choose the driver to install' radio button. Then click on the 'Next' button.
10. Click on the 'Have disk...' button, then click on the 'Browse...' button and then select the appropriate drive F:
(CD-ROM Drive).
11. Click on the 'Open' button, then click the 'OK' button.
12. Select your monitor model and click on the 'Next' button.
- If you can see the 'has not passed Windows® Logo testing to verify its compatibility with Windows® XP' message,
please click on the 'Continue Anyway' button.
13. Click on the 'Finish' button then the 'Close' button.
14. Click on the 'OK' button and then the 'OK' button again to close the Display Properties dialog box.
40
4. Click "Properties" in the "Monitor" tab. If the "Properties" button is deactivated, it means the configuration for your
monitor is completed. The monitor can be used as is.
If the message "Windows needs..." is displayed, as shown in the figure below, click "Continue".
5. Click "Update Driver..." in the "Driver" tab.
6. Check the "Browse my computer for driver software" checkbox and click "Let me pick from a list of device drivers
on my computer".
7. Click on the 'Have disk...' button, then click on the 'Browse...' button and then select the appropriate drive
F:\Driver (CD-ROM Drive).
8. Select your monitor model and click on the 'Next' button.
9. Click "Close" → "Close" → "OK" → "OK" on the following screens displayed in sequence.
42
Troubleshoot
Problem & Question
Possible Solutions
Make sure the power button is ON and the Power Cord is properly connected
to a grounded power outlet and to the monitor.
Power LED Is Not ON
Is the power cord connected properly?
Check the power cord connection and power supply.
Is the cable connected correctly?
(Connected using the D-sub cable)
Check the DB-15 cable connection.
(Connected using the DVI cable)
Check the DVI cable connection.
* DVI input is not available on every model.
If the power is on, reboot the computer to see the initial screen (the login
screen), which can be seen.
No images on the screen
If the initial screen (the login screen) appears, boot the computer in the
applicable mode (the safe mode for Windows ME/XP/2000) and then change
the frequency of the video card.
(Refer to the Setting the Optimal Resolution)
If the initial screen (the login screen) does not appear, contact the Service
Center or your dealer.
Can you see "Input Not Supported" on the screen?
You can see this message when the signal from the video card exceeds the
maximum resolution and frequency that the monitor can handle properly.
Adjust the maximum resolution and frequency that the monitor can handle
properly.
Make sure the AOC Monitor Drivers are installed.
Picture Is Fuzzy & Has
Adjust the Contrast and Brightness Controls.
Press to auto adjust.
Ghosting Shadowing Problem
Make sure you are not using an extension cable or switch box. We
recommend plugging the monitor directly to the video card output connector
on the back .
Move electrical devices that may cause electrical interference as far away
from the monitor as possible.
Picture Bounces, Flickers Or
Wave Pattern Appears In The
Picture
Use the maximum refresh rate your monitor is capable of at the resolution
your are using.
44
The Computer Power Switch should be in the ON position.
The Computer Video Card should be snugly fitted in its slot.
Make sure the monitor's video cable is properly connected to the computer.
Inspect the monitor's video cable and make sure no pin is bent.
Make sure your computer is operational by hitting the CAPS LOCK key on
the keyboard while observing the CAPS LOCK LED. The LED should either
turn ON or OFF after hitting the CAPS LOCK key.
Monitor Is Stuck In Active
Off-Mode"
Missing one of the primary
colors (RED, GREEN, or
BLUE)
Inspect the monitor's video cable and make sure that no pin is damaged.
Make sure the monitor's video cable is properly connected to the computer.
Screen image is not centered
or sized properly
Adjust H-Position and V-Position or press hot-key (AUTO).
Adjust RGB color or select desired color temperature.
Picture has color defects
(white does not look white)
Horizontal or vertical
Use Windows 95/98/2000/ME/XP shut-down mode Adjust CLOCK and
disturbances on the screen
FOCUS.
Press to auto-adjust.
45
Specification
General Specification
model name
2036S
Driving system
TFT Color LCD
Viewable Image
Size
50.8cm diagonal
Pixel pitch
Video
0.2768mm(H) x 0.2768mm(V)
LCD Panel
R, G, B Analog lnterface & Digital Interface
Separate Sync.
Display Color
Dot Clock
H/V TTL
16.7M Colors
140MHz
Horizontal scan
range
30 kHz - 80 kHz
442.8mm
Horizontal scan
Size(Maximum)
Vertical scan range 55 Hz - 75 Hz
Vertical scan
249.075mm
Size(Maximum)
Optimal preset
1600 x 900 (60 Hz)
resolution
Resolution
Highest preset
resolution
1600 x 900 (60 Hz)
Plug & Play
VESA DDC2B/CI
Input Connector
D-Sub 15pin & DVI-D
Input Video Signal Analog: 0.7Vp-p(standard), 75 OHM, TMDS
100-240V～, 50/60Hz
Power Source
Typical < 25 W
Standby < 1 W
Power Consumption
Connector Type
15-pin Mini D-Sub& DVI-D
Signal Cable Type Detachable
Height (with base)
378 mm
493.8 mm
186mm
Physical
Characteristics
Width
Dimensions &
Weight:
Depth
Weight (monitor only)
4..2 kg
46
Weight (with
packaging)
5.5 kg
Operating
0° to 40°
Temperature:
Humidity:
Non-Operating
Operating
-20°to 60°
10% to 85% (non-condensing)
5% to 80% (non-condensing)
0~ 3000m (0~ 10000 ft )
0~ 5000m (0~ 15000 ft )
Environmental
Non-Operating
Operating
Altitude:
Non-Operating
Preset Display Modes
HORIZONTAL
VERTICAL
STAND
RESOLUTION
FREQUENCY(kHZ)
31.469
FREQUENCY(Hz)
59.940
VGA
VGA
640×480 @60Hz
640×480 @67Hz
640×480 @72Hz
640×480 @75Hz
720×400 @70Hz
800×600 @56Hz
800×600 @60Hz
800×600 @72Hz
800×600 @75Hz
832×624 @75Hz
1024×768 @60Hz
1024×768 @70Hz
1024×768 @75Hz
1600X900 @60Hz
35.000
66.667
VGA
37.861
72.809
VGA
37.500
75.000
Dos-mode
SVGA
SVGA
SVGA
SVGA
SVGA
XGA
31.469
70.087
35.156
56.250
37.879
60.317
48.077
72.188
46.875
75.000
49.725
74.550
48.363
60.004
XGA
56.476
70.069
XGA
60.023
75.029
WSXGA
60.000
60.000
47
Plug and Play
Plug & Play DDC2B Feature
This monitor is equipped with VESA DDC2B capabilities according to the VESA DDC STANDARD. It allows the
monitor to inform the host system of its identity and, depending on the level of DDC used, communicate additional
information about its display capabilities.
The DDC2B is a bi-directional data channel based on the I2C protocol. The host can request EDID information over
the DDC2B channel.
49
Regulation
FCC Notice
FCC Class B Radio Frequency Interference Statement WARNING: (FOR FCC CERTIFIED MODELS)
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses and can radiate radio frequency energy, and if not
installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
NOTICE :
The changes or modifications not expressly approved by the party responsible for compliance could void the user's
authority to operate the equipment.
Shielded interface cables and AC power cord, if any, must be used in order to comply with the emission limits.
The manufacturer is not responsible for any radio or TV interference caused by unauthorized modification to this
equipment. It is the responsibilities of the user to correct such interference. It is the responsibility of the user to
correct such interference.
50
WEEE Declaration
Disposal of Waste Equipment by Users in Private Household in the European Union.
This symbol on the product or on its packaging indicates that this product must not be disposed of with your other
household waste.Instead, it is your responsibility to dispose of your waste equipment by handing it over to a
designated collection point for the recycling of waste electrical and electronic equipment.The separate collection
and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure
that it is recycled in a manner that protects human health and the environment. For more information about where
you can drop off your waste equipment for recycling, please contact your local city office, your household waste
disposal service or the shop where you purchased the product .
51
EPEAT Declaration
EPEAT is a system to help purchasers in the public and private sectors evaluate, compare and select desktop
computers, notebooks and monitors based on their environmental attributes. EPEAT also provides a clear and
consistent set of performance criteria for the design of products, and provides an opportunity for manufacturers to
secure market recognition for efforts to reduce the environmental impact of its products.
AOC believes in protecting the environment.
With a key concern for the conservation of natural resources, as well as landfill protection, AOC announces the
launch of AOC monitor‟s packaging recycling program. This program is designed to help you discard of your
monitor carton and filler materials properly. If a local recycling center is not available, AOC will recycle the
packaging material for you, including foam filler and carton. AOC Display solution will only recycle AOC monitor
packaging. Please refer to the following website address:
Only for North and South American, excluding Brazil:
For Germany:
For Brazil:
52
Service
Warranty Statement for Europe
LIMITED THREE-YEAR WARRANTY*
AOC Color Monitors sold within Europe
AOC International (Europe) GmbH warrants this product to be free from defects in material and workmanship for a
period of Three (3) years after the original date of consumer purchase. During this period, AOC International
(Europe) GmbH will, at its option, either repair the defective product with new or rebuilt parts, or replace it with a
new or rebuilt product at no charge except as *stated below. The defective products that are replaced become the
property of AOC International (Europe) GmbH.
If the product appears to be defective, please contact your local dealer or refer to the warranty card when attached
to the product.
Deliver the product freight pre-paid, along with the dated proof of purchase, to the AOC Authorized Service Center.
If you cannot deliver the product in person:
Pack it in its original shipping container (or equivalent)
Put the RMA number on the address label
Put the RMA number on the shipping carton
Insure it (or assume the risk of loss/damage during shipment)
Pay all shipping charges
AOC International (Europe) GmbH is responsible neither for any damage or loss during inbound transport damage
nor to inbound product that was not properly packaged.
AOC International (Europe) GmbH will pay the return shipping charges within one of the countries specified within
this warranty statement. AOC International (Europe) GmbH is not responsible for any costs associated with the
transportation of product across international borders. This includes the international border within the European
Union.
* This limited warranty does not cover any losses or damages that occur as a result of
Shipping or improper installation or maintenance
Misuse
Neglect
Any cause other than ordinary commercial or industrial application
Adjustment by non-authorized source
Repair, modification, or installation of options or parts by anyone other than an AOC Authorized Service Center
Improper environment
Excessive or inadequate heating or air conditioning or electrical powers failures, surges, or other irregularities
This limited warranty does not cover any of the product firmware or hardware that you or any third party have
53
modified or altered; you bear the sole responsibility and liability for any such modification or alteration.
ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT (INCLUDING THE WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE) ARE LIMITED IN DURATION TO A
PERIOD OF THREE (3) YEARS FOR PARTS AND LABOR FROM THE ORIGINAL DATE OF CONSUMER
PURCHASE. NO WARRANTIES (EITHER EXPRESSED OR IMPLIED) APPLY AFTER THIS PERIOD.
AOC INTERNATIONAL (EUROPE) GMBH OBLIGATIONS AND YOUR REMEDIES HEREUNDER ARE SOLELY
AND EXCLUSIVELY AS STATED HERE. AOC INTERNATIONAL (EUROPE) GMBH LIABILITY, WHETHER
BASED ON CONTRACT, TORT, WARRANTY, STRICT LIABILITY, OR OTHER THEORY, SHALL NOT EXCEED
THE PRICE OF THE INDIVIDUAL UNIT WHOSE DEFECT OR DAMAGE IS THE BASIS OF THE CLAIM. IN NO
EVENT SHALL AOC INTERNATIONAL (EUROPE) GMBH BE LIABLE FOR ANY LOSS OF PROFITS, LOSS OF
USE OR FACILITIES OR EQUIPMENT, OR OTHER INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGE.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. ALTHOUGH THIS LIMITED WARRANTY
GIVES YOU SPECIFIC LEGAL RIGHTS, YOU MAY HAVE OTHER RIGHTS, WHICH MAY VARY FROM
COUNTRY TO COUNTRY. THIS LIMITED WARRANTY IS ONLY VALID FOR PRODUCTS PURCHASED IN THE
MEMBER COUNTRIES OF THE EUROPEAN UNION.
Information in this document is subject to change without notice.
For more details, please visit: http://www.aoc-europe.com/en/service/index.php
54
Warranty Statement for North & South America (excluding Brazil)
WARRANTY STATEMENT
for AOC Color Monitors
Including those Sold within North America as Specified
Envision Peripherals, Inc. warrants this product to be free from defects in material and workmanship for a period of
three (3) years for parts & labor and one (1) year for CRT Tube or LCD Panel after the original date of consumer
purchase. During this period, EPI ( EPI is the abbreviation of Envision Peripherals, Inc. ) will, at its option, either
repair the defective product with new or rebuilt parts, or replace it with a new or rebuilt product at no charge except
as *stated below. The parts or product that are replaced become the property of EPI.
In the USA to obtain service under this limited warranty, call EPI for the name of the Authorized Service Center
closest to your area. Deliver the product freight pre-paid, along with the dated proof of purchase, to the EPI
Authorized Service Center. If you cannot deliver the product in person:
Pack it in its original shipping container (or equivalent)
Put the RMA number on the address label
Put the RMA number on the shipping carton
Insure it (or assume the risk of loss/damage during shipment)
Pay all shipping charges
EPI is not responsible for damage to inbound product that was not properly packaged.
EPI will pay the return shipment charges within one of the countries specified within this warranty statement. EPI is
not responsible for any costs associated with the transportation of product across international borders. This
includes the international borders of the countries within this warranty statements.
In the United States and Canada contact your Dealer or EPI Customer Service, RMA Department at the toll free
* This limited warranty does not cover any losses or damages that occur as a result of:
Shipping or improper installation or maintenance
Misuse
Neglect
Any cause other than ordinary commercial or industrial application
Adjustment by non-authorized source
Repair, modification, or installation of options or parts by anyone other than an EPI Authorized Service Center
Improper environment
Excessive or inadequate heating or air conditioning or electrical power failures, surges, or other irregularities
This three-year limited warranty does not cover any of the product's firmware or hardware that you or any third
party have modified or altered; you bear the sole responsibility and liability for any such modification or alteration.
55
ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT (INCLUDING THE WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE) ARE LIMITED IN DURATION TO A
PERIOD OF THREE (3) YEARS FOR PARTS AND LABOR AND ONE (1) YEAR FOR CRT TUBE OR LCD PANEL
FROM THE ORIGINAL DATE OF CONSUMER PURCHASE. NO WARRANTIES (EITHER EXPRESSED OR
IMPLIED) APPLY AFTER THIS PERIOD. IN THE UNITED STATES OF AMERICA, SOME STATES DO NOT
ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY
NOT APPLY TO YOU.
EPI OBLIGATIONS AND YOUR REMEDIES HEREUNDER ARE SOLELY AND EXCLUSIVELY AS STATED HERE.
EPI‟ LIABILITY, WHETHER BASED ON CONTRACT, TORT. WARRANTY, STRICT LIABILITY, OR OTHER
THEORY, SHALL NOT EXCEED THE PRICE OF THE INDIVIDUAL UNIT WHOSE DEFECT OR DAMAGE IS THE
BASIS OF THE CLAIM. IN NO EVENT SHALL ENVISION PERIPHERALS, INC. BE LIABLE FOR ANY LOSS OF
PROFITS, LOSS OF USE OR FACILITIES OR EQUIPMENT OR OTHER INDIRECT, INCIDENTAL, OR
CONSEQUENTIAL DAMAGE. IN THE UNITED STATES OF AMERICA, SOME STATES DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES. SO THE ABOVE LIMITATION
MAY NOT APPLY TO YOU. ALTHOUGH THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS.
YOU MAY HAVE OTHER RIGHTS WHICH MAY VARY FROM STATE TO STATE.
In the United States of America, this limited warranty is only valid for Products purchased in the Continental United
States, Alaska, and Hawaii.
Outside the United States of America, this limited warranty is only valid for Products purchased in Canada.
Information in this document is subject to change without notice.
For more details, please visit:
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