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Table of contents
Getting started 4
Parts check list 4
Installation 5
Choose a location 5
Install handset battery 5
Connect power to base unit/chargers 6
Check battery indicator 7
Check for dial tone 7
Noise filter 8
Belt clip (optional) 8
Wall mounting (optional) 9
Handset layout 10
Base unit layout 11
Basic operation 12
Handset icons 12
Handset LEDs 12
Base LEDs 12
Handset operation 13
Making calls 13
Answering calls 13
Adjust handset volume 13
Flash function 13
Redial 14
Mute 14
Intercom call 14
Call forward 15
Call transfer 16
Conference call 16
Find handset 16
Voice mail service 16
Directory 17
Store a new entry 17
Characters by number 18
Review/dial from the directory 19
Edit a directory entry 19
Delete a directory entry 20
Caller ID 21
Caller ID - call waiting ID 21
Review caller ID 22
Store caller ID 22
Dial from caller ID 24
Delete caller ID 24
Handset settings 25
Ringer volume 25
Ring tone 25
Key tone 25
Language 26
Clear voice mail 26
Dial type 26
Answering system operation 27
Turn your answering system off and on 27
Day and time announcements 27
To check day and time 28
Menu features 29
Outgoing announcement 29
Record outgoing announcement 29
NEED HELP?
This manual has all the feature operations and troubleshooting you need to
install and operate your new VTech telephone Please take the time to review
this manual thoroughly to ensure proper installation of this VTech innovative
and feature rich product You can also visit our website at www vtechphones
com for support, shopping, and everything new at VTech
In Canada, please visit www vtechcanada com
VTech toll free 1-800-595-9511
In Canada dial 1-800-267-7377
Getting started
Parts check list:
1 Telephone base
2 Handsets (4)
3 Charger power adaptors (3)
4 Chargers (3)
5 Telephone line cord
6 Wall mount bracket
7 Belt clips (4)
•
Before using
this telephone,
please read
the Important
Safety
3 Charger power adaptors (3)
Instructions on
page 51
8 Quick start guide
9 Base power adaptor
10 Batteries (3)
2 Handsets (4)
1 Telephone base
4 Chargers (3)
11 User’s manual
Topurchasereplacementbatteries,
visit us on the web at www
vtechphones com or call VTech
Communications, Inc at 1-800-
595-9511 In Canada, contact
VTech Telecommunications
CanadaLtd atwww vtechcanada
com or 1-800-267-7377
5 Telephone
line cord
8 Quick start
guide
6 Wall mount
bracket
7 Belt clips (4)
9 Base power adaptor
10 Batteries (4)
11 User’s manual
4
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Installation
Choose a location
Install handset battery
1 Align the two holes in the plug with
the socket pins, then snap the plug
into place
2 Place the battery in the compartment with
the wires in the upper right corner
3 Replace cover by sliding it upwards until
For maximum performance of your
cordless telephone system:
1 Choose a central location for your
•
•
Use only the provided
VTech battery, or
equivalent
base unit
Place the handset in
its base or charger
when not in use to
ensure optimum
performance
2 Install your phone(s) as far away as
possible from any other cordless
(wireless) device such as cordless
telephones, 802 11 wireless router
(for example, WiFi)
it clicks into place
4 Be sure to charge the battery for 16 hours
before using your phone
3 Install your phone(s) as far away
as possible from other electronic
equipment such as microwave
ovens, televisions, computers,
etc
4 Install your telephone equipment
away from heat sources and direct
sunlight
5 Avoid excessive moisture, dust or
extreme cold
1
2
3
1
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5
Installation
Connect power to base unit/chargers
1 Plug the power adapter into an electrical outlet not controlled by a wall switch, and the
connector into the bottom of the base unit
2 Choose the location for your charger, and plug its power supply into an electrical
•
CAUTION: To reduce
the risk of fire or injury,
read and follow these
instructions:
outlet
1 Use only the battery
supplied, or equivalent
To telephone outlet
To power outlet
2 Do not open or
mutilate the battery
Released electrolyte
is corrosive and may
cause damage to the
eyes or skin It may be
toxic if swallowed
3 Exercise care in
handling battery in
order not to short the
battery with conducting
materials such as
rings, bracelets, and
keys The battery or
conductor may overheat
and cause burns
•
if you need to install
your phone within the
same room as other
cordless phones or
wireless products, you
may need to select
a different channel
Connect to phone line
for your router and or
change the channel on
your phone’s handsets
Plug one end of the telephone line cord into the telephone line jack at the bottom of the telephone
base Then plug the other end of the cord into the wall telephone outlet
•
Connect the power and
telephone line cords
to the underside of the
base as illustrated
6
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Installation
Check battery indicator
If you receive a check battery warning, it indicates one of the following:
1 There is no battery in your handset You need to install the supplied battery into your handset (see
Install handset battery on page 5 )
2 The battery needs to be replaced
3 The battery has been installed incorrectly Please reinstall (see Install handset battery) and/or
•
•
Plug the AC adaptor
into an electrical outlet
If the battery has not
been charged,
place the handset in the
base or charger, and
allow it to charge for at
least 16 hours
see the diagram in the battery compartment of the handset
Caution: Use only
the VTech power
supply provided with
your phone •
If the phone will not be
used for a long period of
time, remove the battery
to prevent possible
leakage
Check for dial tone
After the battery is charged, press
or SPEAKER on the handset You should hear a dial tone
If not, see Troubleshooting
•
•
If you have any trouble
installing your phone,
please refer to the
Troubleshooting
section near the end of
this manual
When in low battery
mode, the keypad
sounds, backlighting
and speakerphone
features will not work
When the battery has
been charged, these
features will return to
their normal function
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7
Installation
If you subscribe to DSL service
If you hear interference during conversations and/or your caller ID features are not functioning properly,
install a noise filter to the telephone line between the base unit and the telephone line jack. Contact
your DSL provider to obtain a noise filter.
Noise filter (For
DSL users)
To single telephone
jack (RJ11C)
Telephone line cord
Belt clip (optional)
To attach
To remove
8
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Wall mounting (optional)
The wall mount brackets are designed for use on standard wall mount plates only
1 Plug the connector of the base power adaptor to the connector jack at the bottom of the base unit
Then plug the adaptor into an electrical outlet.
2 Connect the telephone line cord to the jack at the bottom of the base unit, and the other end to
the wall jack
3 Line up the tabs on the wall mount adaptors with the holes at the bottom of the base unit/back of
the charger. Snap the wall mount bracket firmly in place.
4. Mount the base unit on the wall. Position the base unit so that the mounting studs will fit into the
holes on the wall mount bracket Slide base unit down on the mounting studs until it locks into
place
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9
Handset layout
1 Earpiece
2 Headset jack (2 5mm)
3 CID (scroll down)
4. Talk/flash
5 Dialing keys (0-9, *, #)
6 Redial/pause
7 Speaker
8 LCD display
9 Directory (scroll up)
10 Volume control
11 Menu/select
12 Off/clear
13 Intercom
14 Mute/remove
10
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Base unit layout
1
2
10
11
3
4
12
13
5
6
7
8
9
1 Find handset
2 Record/memo
3 Time/set
10 Delete
11 Repeat
12 Skip
4 Change
13 Mailbox play/stop
5 Setup
6 Volume control
7 Charging LED
8 In use LED
9 Answer on/off
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11
Basic operation
Handset icons
Icon
Description
• On when the microphone is muted
• On when there are new call log entries
• On when the handset ringer is muted
MUTE
NEW
• Low battery indicator or charging indicator
Handset LEDs
LED
Description
•
On when in handsfree mode
Base LEDs
LED
Description
• On when the phone is off the hook
IN USE
• Flashes when an extension phone is off the hook
• On when the handset is charging in the base
CHARGE
ON/OFF
• On when the answering system power is on
12
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Handset operation
Making calls
• Press
then dial the phone number
-OR-
Dial the phone number first, then press
• Press OFF to end your call or place the handset in its base or
charger
(or SPEAKER) to use the handset speakerphone feature),
•
The procedure
to change
the volume is
the same for
the handset
earpiece,
(or SPEAKER)
speakerphone
and headset
Answering calls
• Press
, SPEAKER or any dialing keys
•
•
Use
to
access phone
company
subscriber
• Press OFF to end your call or place the handset into its base or
charger
services, as
described by
your provider
If the redial
memory is
empty, and
REDIAL is
pressed, a
double beep will
sound
Adjust handset volume
The volume control is on the right side of the handset During a call,
press the VOLUME + or - keys to adjust the listening volume to a
comfortable level When you reach the maximum or minimum setting,
a double beep will sound
Flash function
When you subscribe to call waiting service from your telephone
company, press
waiting signal Press
to switch to the new call when you receive a call
again to switch back to the original call
Redial
• Press REDIAL/PAUSE to display the last telephone number dialed
from the handset (up to 32 digits) Use
or , or REDAIL button
to scroll through the last five numbers dialed. When the beginning
or the end of the redial list is reached, a double beep will sound
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13
Handset operation
• Press OFF to exit the redial review list
• When the desired number is reached, press
or SPEAKER to
dial
• When the desired entry displays, press MUTE/REMOVE to delete
it. You’ll hear a confirmation beep will sound.
Mute
PHONE
MUTED
00:00:15
00:00:15
• During a call, press the MUTE/REMOVE key to disable the
microphone The screen will display MUTED briefly:
MUTE
PHONE
MICROPHONE ON
• Press MUTE/REMOVE again to return to normal two-way
conversation MICROPHONE ON will display briefly.
Intercom call
INTERCOM TO:
• Press INT on the originating handset (HS1)
• INTERCOM TO: will show on the screen
• Select the handset number you wish to establish an intercom
connection (We’ll use handset number 2 for this example) The
display will show CALLING HANDSET 2
CALLING
• Handset 2 shows CALLING HANDSET 1
HANDSET 2
• Press INT, SPEAKER, TALK, or any dialing key on HS2 to pick
up the call and the display will change to INTERCOM
INTERCOM
14
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Handset operation
• Press INT, OFF, or place HS1 back into its base or charger to
end the call
INTERCOM ENDED
If the destination handset is in use, cannot be reached or turned
off, the display on the originating handset will show UNABLE TO
CALL TRY AGAIN
UNABLE TO CALL
TRY AGAIN
Call forward
An external call can be forwarded or transferred from one handset
(HS1) to another (HS2)
• While on an external call, you can forward the call to HS2 by
pressing and holding INTERCOM HS1 will display FORWARD
TO: you should then input the number of the handset you wish
to forward the call to
FORWARD TO:
• HS2 will show INCOMING CALL and ring
• Press
/FLASH on HS2 to answer the call
If the forwarded call is not answered within 30 seconds, the
external call will be returned to HS1 and the display will show
CALL BACK and ring for 30 seconds If the returned call is not
answered within 30 seconds, it will end automatically
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15
Handset operation
Call transfer
• While on an external call, any system handset (HS1) can transfer the call to another system handset
(HS2) by pressing INT The external call is put on hold automatically Then select the handset
number to be transferred
•
For the FIND
HANDSET
function to work,
the system
• HS2 will ring and the screen will show HS1 IS CALLING
• Pick up the intercom call on HS2 by pressing
/FLASH
handsets need
to be in idle (off)
mode
• An intercom call is established and HS1 can communicate with HS2 prior to the external call being
transferred CALL TRANSFERRED will briefly display on HS1.
If the transferred call is not answered within 100 seconds, the external call will be returned to HS1
and the screen will show CALL BACK
Conference call
PHONE 00:00:25
** PAGING **
It is possible to establish a conference call between two handsets and
the external line
While one handset is already connected to the external line, the other
handset can join the call by pressing
immediately established, both handsets will show:
A conference call will be
Find handset
• To locate a misplaced handset, press FIND HANDSET on the base to
page all system handsets
• To end the page at the base, press FIND HANDSET again
• To end the page at the handset, press
key (0-9, *, #)
, SPEAKER, or any dial pad
Voice mail
If you subscribe to voice mail service provided by your telephone company, you can
receive voice mail messages from callers When you have a new voice mail, the
screen will display NEW VOICE MAIL, and the voice mail indicator will flash.
HANDSET 1
NEW VOICE MAIL
On how to access your voice mail, contact your local telephone company for
further instruction
16
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Directory
Your phone can store up to 50 numbers with names in the directory Each directory location can hold
up to 32 digits for the number and 16 characters for the name When one handset is accessing the
directory, no other system handsets can access it If this is attempted, NOT AVAILABLE AT THIS
TIME will be displayed on the second handset
•
All handsets
share a common
directory which
is stored in the
base Entries
Store a new entry
>STORE
REVIEW
• Press MENU
inserted into
• With DIRECTORY selected, press SEL
one handset are
available for all
handsets, and
if one deletes a
directory entry,
it will disappear
from all handsets
• Press
to select STORE Press SEL
• You will be prompted to ENTER NUMBER Use the dialing keys
to enter the number you wish to store in the directory Press the
MUTE/REMOVE key to backspace and make corrections Press
SEL
ENTER NUMBER
800-595-9511_
• While entering
numbers,
press and hold
REDIAL/PAUSE
to add pauses if
necessary
• You will then be prompted to ENTER NAME Use the dialing keys
to spell the name Press SEL
ENTER NAME
_
• You’ll hear a confirmation tone, and the new directory entry will
briefly be displayed.
•
If there is a
duplicated
number in
LIST FULL
directory, the
display will show:
ALREADY
SAVED
• If the directory is full, the handset will display LIST FULL
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17
Directory
Characters by number
Pressing any particular key causes different characters to be displayed in the following order:
•
If you wish to
store a number
from redial
memory into the
directory, press
REDIAL/PAUSE
Characters by number of key presses
Key
1
2
3
4
5
6
7
&
c
f
8
9
1
#
‘
,
-
1
2
3
4
5
6
7
8
9
0
then
or
A
D
G
J
B
E
H
K
N
Q
U
X
C
F
I
2
3
4
5
6
S
8
Z
a
d
g
j
b
e
h
k
n
p
u
w
to scroll to the
desired redial
number from
memory Press
SEL
i
L
O
R
V
Y
l
M
P
T
m
7
t
o
q
v
x
r
s
z
W
0
9
y
?
!
/
(
)
@
space
#
18
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Directory
Review/dial from the directory
>DIRECTORY
CALL LOG
• Press MENU, with DIRECTORY is displayed, press SEL With
REVIEW in the first line, press SEL
•
When reviewing
the directory,
the second line
of the display
will show the
number, up to
16 digits For
numbers longer
than 16 digits,
only the first 13
digits will be
- OR -
With the handset in idle, press to enter the directory review mode
The first directory entry will be displayed.
• Scroll through the directory entries using
and
or enter the first
character of the name to be searched (using the digit keys) Continue
navigating using the
or
scroll keys, until you reach the entry
to be dialed
shown Press
or # to scroll the
phone number
to see the
*
• Press
or SPEAKER to dial the number
additional digits
Edit a directory entry
•
If there are no
entries in the
directory, when
it is accessed,
DIRECTORY
EMPTY will
display
• Follow the steps in Review/dial from the directory (above) to reach
the entry to be edited
• Press SEL to enter number edit mode
EDIT NUMBER
• Press MUTE/REMOVE to backspace and delete numbers, or press
CID or DIR to move the cursor to the number you wish to change
Then re-enter the correct number(s) by pressing the dialing keys (0-9)
Press and hold REDIAL/PAUSE to add pauses if necessary
800-595-9511_
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19
Directory
• Press SEL
EDIT NAME
VTech Com_
• Press MUTE/REMOVE to backspace and use the digit keys to
enter the correct name
• Press SEL. You’ll hear a confirmation tone.
Delete a directory entry
• Follow the steps in Review/dial from the directory (page 19)
to reach the entry to be deleted
• Press MUTE/REMOVE to delete the entry. A confirmation tone
will sound
• The handset will then advance to the next entry, if any
20
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Caller ID
Caller ID - call waiting ID
Your phone is capable of displaying the number of the calling party before you answer the phone
(caller ID or CID) If the number is already in the directory, the name of the caller will also be displayed
It is also capable of displaying CID information in conjunction with a call waiting alert signal (call
waiting caller ID) With call waiting caller ID, the CID data is displayed so you can decide whether
to answer the incoming call, or continue with your current conversation Your phone can hold up to
50 CID entries
•
If you answer
a call before
the information
appears on the
screen, it will not
be in the caller
ID log
Press OFF
any time to exit
caller ID log
The NEW icon
in the lower left
corner indicates
the call has
not yet been
reviewed
NOTES ABOUT CALLER ID & CALL WAITING CALLER ID These are subscription services,
provided by most regional telephone service providers You must subscribe to these services to
get the benefits of these features. If you do not subscribe to CID services, you can still use your
phone and the other features it offers
Due to regional incompatibilities, CID information may not be available for every incoming call In
addition, the calling parties may intentionally block their name and/or phone number from being
•
•
sent
• As new CID/call waiting ID records are received, your handset
displays will alert you to the new CID records, for example:
HANDSET X
5 MISSED CALLS
• After you review all new CID records, the NEW call indicator will be
turned off and the screen will show:
HANDSET X
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21
Caller ID
• If the call log is full, the oldest entry is deleted to make room
for the new call If the call log is empty when you try to enter to
call log review, the following message is displayed:
CALL LOG EMPTY
Review caller ID
You can review the CID records via the menu as described below,
or by pressing
while in idle, and the handset moves directly
to CID review
• In idle mode, press MENU
>CALL LOG
RINGER VOLUME
• Press
to scroll to the CALL LOG option
• Press SEL Use
and
to scroll through the call log entries
When the beginning or the end of the call log is reached, a
double beep will sound
Store caller ID
• Follow the steps in Review caller ID to scroll to the record to
be stored
595-9511
1-595-9511
800-595-9511
1-800-595-9511
• To view alternate dialing sequences, press the # key repeatedly
The screen will scroll through the various dialing options (1 +
area code + number, area code + number, 1+number, number
only) Press SEL to store the displayed number The dialing
options are:
• If the CID record contains both name and number, the CID will
be stored after pressing SEL
• If the CID record does not contain a name, you will be prompted
EDIT NAME
VTech Com_
to EDIT NAME and the screen will show:
22
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Caller ID
EDIT NUMBER
• If the CID record does not contain a number, you will be
prompted to EDIT NUMBER, and the screen will show:
800-595-9511_
SAVED
• A confirmation beep will sound and the screen will display:
• If both name and number are missing, for example, as in a
private listing, the request will be rejected with the message:
UNABLE TO SAVE
ALREADY
SAVED
• If the number already exists in the directory, the entry will not
be stored, and the screen will show:
LIST FULL
•
If the directory is full, the screen will show:
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23
Caller ID
Dial from caller ID
• Follow the steps in Review caller ID (page 22) to scroll to the
entry to be dialed
• To change how the number will be dialed, press # repeatedly The
screen will scroll through the dialing options: Press
/FLASH
or SPEAKER key to dial the number
Delete caller ID
• Follow the steps in Review caller ID (page 22) to scroll to the
record to be deleted
• Press the MUTE/REMOVE key to delete the desired record A
confirmation beep will sound and the previous CID record will
be displayed on the screen
• To delete all the CID records, press and hold the MUTE/
REMOVE key The screen will ask if you want to DELETE ALL
CALLS? Press SEL to confirm. Press OFF to return to the CID
record previously displayed
24
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Handset settings
Ringer volume
• From the idle (off) mode, press SEL then
VOLUME is shown
or
until RINGER
•
The handset will
not ring when a
call comes in if
• Press SEL The current ringer volume will be shown:
• Press and or enter a digit (0 through 6) to the desired ringer
volume The current ring tone will play and the volume bar is increased
or decreased each time the setting is adjusted At the lowest setting the
display will show:
ringer volume is in
the lowest setting
- OR -
• From idle (off) mode, press +/- volume control keys on the side of
handset will directly go to the RINGER VOLUME menu
• Press
adjusted
and
to the desired ringer volume Ringer volume will be
Ring tone
• From the idle (off) mode, press SEL then or until RINGER TONE
is displayed
• Press SEL You can then use
or
or enter a digit (0 through 9) to
sample the ring tone
• Press SEL to confirm.
Key tone
• From the idle (off) mode, press SEL then or to KEY TONE
• Press SEL The current setting will be shown Press
or
to scroll
to ON or OFF When set to ON, the handset will emit a beep whenever
a key is pressed
• When the desired option is shown, press SEL
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25
Handset settings
Language
LANGUAGE
ENGLISH
• From the idle (off) mode, press MENU then or to LANGUAGE
•
•
The clear voice
mail function only
cancels the voice
mail indicator on
the screen of the
handset
• Press SEL Press or to select from English, Spanish or French
• Press SEL to confirm.
When the phone
is set for pulse
>CLR VOICE MAIL
DIAL TYPE
Clear voice mail
• From the idle (off) mode, press MENU then
or to CLR
dial mode, it is
VOICE MAIL
possible to switch
to temporary tone
mode during an
outgoing call by
pressing *TONE
Once pressed, tone
will be used for rest
of the call After you
hang up, the phone
will return to pulse
dialing for the next
call
• Press SEL
• Press SEL again to confirm or press OFF to exit
TURN INDICATOR
OFF?
Dial type (preset to tone)
• From idle (off) mode, press MENU then
• Press SEL then or to scroll to TONE or PULSE
• Press SEL to confirm.
or to DIAL TYPE
>DIAL TYPE
DIRECTORY
DIAL TYPE
PULSE
26
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Answering system operation
Your cordless telephone system provides you with leading edge digital technology with an answering
system that can record up to 99 messages, or approximately 15 minutes of recording time Each
message can be no longer than four minutes
Turn your answering system off and on
Press the ANS ON/OFF button on the base to turn the answering system
on or off When the system is on, the ANS ON/OFF key will be lit, outgoing
messages will be played to the caller, and incoming messages can be
recorded
Day and time announcements
To set day and time
Before playing each recorded message, the answering system announces
the day and time the message was received Each time you press
CHANGE, the day, hour, minute, or year advances by one When you
hear the correct setting, press TIME/SET to move to the next setting
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27
Answering system operation
Before using the answering system, you should follow the steps to set the day and time, so messages
are dated correctly
•
You can choose
to set the
time manually
following the
instruction on this
page, or you can
allow it to be set
automatically with
incoming caller
ID information
Caller ID is a
subscription
service, fee
required
In the event of a
power outage, the
day and time will
need to be reset
1 Press TIME/SET, the system announces the current setting
2 Press TIME/SET again
3 The answering system will announce the day of the current day setting Press CHANGE on
the base until you hear the correct setting
4 Press TIME/SET, the system announces the current hour setting
5 Press CHANGE until you hear the correct hour
6 Press TIME/SET, the system announces the current minute setting
7 Press CHANGE until you hear the correct minute
8 Press TIME/SET, the system announces the current year setting
9 Press CHANGE until you hear the correct year
10 Press TIME/SET to confirm, the system will announce the new setting. You’ll hear a confirmation
•
tone
Pressing and holding the CHANGE button when setting the time and date will advance the minutes
or years by increments of 10
To check day and time
Press TIME/SET at any time to listen to the current setting without changing it
28
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Answering system operation
Menu features
System Announces
Description
•
You can
record an
Announcements
Remote access code
Message alert
Outgoing message to tell callers to leave a message
Set code to access remotely from a touch tone phone
Beeps every 10 seconds when there are new messages
announcement
for up to 90
seconds
Announcements
shorter than 3
seconds will not
be recorded
Announcement only,
record no message
Outgoing message only No recording of incoming messages
Base ringer
Turn base ringer on or off
Number of rings
Answering machine picks up after 2, 4, or 6 rings (Or set to toll saver
mode, see page 37)
Outgoing announcement
Your telephone answering system is pre-programmed with an
announcements for normal (answer and record) mode and for
announcement only mode If the phone is set up to record messages,
the phone answers calls with “Hello. Please leave a message after
the tone” You can use this announcement, or replace it with your
own recording
Record outgoing announcement
1 Press SETUP, the system announces “Announcement. Press PLAY
or press RECORD. To continue set up, press SETUP.”
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Answering system operation
2 Press REC/MEMO After you hear “Record after the tone. Press STOP when you are done”,
speak toward the MIC on the base to record an announcement for up to 90 seconds
3 The elapsed time (in seconds) is shown in the message window when recording
4 Press PLAY/STOP
/
when you have finished recording. The system will play back your
recorded message and then save it
Listen to outgoing announcement
1 Press SETUP
2 Press PLAY/STOP
/
.
Delete outgoing announcement
1 Press SETUP
2 Press PLAY/STOP
/
to begin playback
3 During playback, press DELETE
if you wish to delete your
announcement
4. The system will confirm deletion with the prompt “Announcement
deleted”
When your announcement is deleted, calls will be answered with the
programmed announcement “Hello. Please leave a message after
the tone”
30
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Answering system operation
Message playback
Press PLAY/STOP
/
to listen to new messages The system will announce the number of new
messages recorded and then start playing them If there are no new messages, all old messages
will be played After the system plays the last message, you’ll hear “end of messages”
Announcements
1 When playback begins, the system announces the total number of
messages
2 Before each message, you will hear the day and time it was
received
3 After the last message, you will hear “end of messages ”
4. If the system has less than five minutes of recording time left, the
time remaining will also be announced
Options during playback
1 Press and to adjust the speaker volume
2 Press SKIP
once to skip to the next message, or press and hold
to speed up the message playback, using the voice prompt of day
and time as index
3 Press REPEAT
to repeat the message currently playing Press
twice to listen to the previous message, or press and hold to slow
down the message playback process
4 Press DELETE to delete the message currently playing
5 Press PLAY/STOP
/
to stop playback
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31
Answering system operation
Delete all messages
•
Memos less than
one second will
not be recorded
You can record a
memo up to four
minutes long
To delete all messages, press and hold DELETE while the phone is
idle (not during a call or message playback) to delete all old messages
New messages will not be deleted
Record and play memos
Memos are messages recorded by you or other household members
intended for yourself or anyone else who uses the answering system
They are saved, played back, and deleted like incoming messages
from other callers
Record a memo
1 Press REC/MEMO
2 You will hear the voice prompt “Record after the tone. Press STOP
when you are done”
3 Speak toward the MIC on the base to record a memo for up to four
minutes
4 The timer shows the elapsed time (in seconds) in the message
window when you are recording
5. When finished recording, press PLAY/STOP
/
to save the
memo The system announces “Recorded” to confirm.
Playback a memo
See Section on Message playback (page 31) about retrieving memos
32
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Answering system operation
Call screening
If you wish to listen to caller’s leaving their message before choosing to answer a call, follow these
steps:
1 Set the playback VOL on the base unit to a level greater than 1 by
pressing
or
.
2 If you decide to answer a call while the caller is leaving a message,
simply press TALK/FLASH on the handset The answering system
will stop and you can begin speaking to the caller
Access code
To retrieve new messages from any touch tone phone from a remote
location, an access code is required The remote access code can be
any two digit number between 10 and 99 The remote access code
has been set to 19 at the factory but it can be changed at any time for
your convenience
Set remote access
1 Press SETUP twice, the system announces “Remote access code. To change the setting, press
CHANGE.”
2 Press CHANGE, the system announces the current setting (the default remote access code is
19 )
3 Press and release CHANGE to advance the remote access code number by one Press and hold
CHANGE to advance the remote access code by 10
4 When the desired number is announced Press SETUP to save and advance to the next menu
option Or press PLAY/STOP
/
to save and exit
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Answering system operation
Remote access
1 From any touch tone telephone, dial your telephone number
2 When the outgoing announcement is playing, enter the two-digit remote access code before taking
the following actions
3 Hang up to end the call and save all messages
If you pause for more than 10 seconds during remote access, you will hear a help menu listing
all features and commands If no command is entered for the following 20 seconds, the call will
end automatically
Purpose
Press
Action
Listen to new messages If there are no new messages,
all messages will be played back
Play all messages in
the mailbox
1
Play new messages
in the mailbox
2
Plays all new (not previously listened to) messages
3
Delete a message
Delete message currently playing
Press when any message is playing to delete all old
(previously reviewed) messages
Delete all old
messages
3 3
Repeat a message
4
Press to repeat current message
Repeat the previous
message
Press to repeat previous message
4 4
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Answering system operation
Purpose
Press
Action to follow
•
Your phone
may not
Press to stop messages from being played
5
Stop
respond
to remote
access
commands
if tones
produced by
the telephone
are too short
Hold the
Press to skip to the next message
6
Skip a message
#7
Review Announcement
Listen to current outgoing announcement
Press after hearing the beep Record your new
announcement Press 5 to stop recording The system will
play back the announcement for confirmation.
*7
8
Record Announcement
Record Memo
Press after hearing the beep Speak after the system
announces “Record after the tone. Press STOP when you
are done.” Start recording your memo Press 5 to stop
buttons down
longer if this
occurs
Listen to current remote access code
#9
Review remote access
code
Change remote access code
Change remote access
code
*9
0
When the system announces, “Answering machine off”,
press 0 again to turn the system back on
Turn system off
Turn system on
When the system is off, it answers after 10 rings and
announces, “Please enter your remote access code ” Enter
your remote access code
0
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Answering system operation
Message alert
The message alert function produces an audio tone to remind you that there are new messages on
the answering system
1 PressSETUPthreetimesandyouwillhear“Messagealert. To change
the setting, press CHANGE”
2 Press CHANGE to confirm the current status (on or off) is also
displayed on the message window
3 Press CHANGE again to change the setting
4 Press SETUP to save and advance to the next menu option or
•
In some areas,
tone dial phone
from a remote
location phone
may not function
due to telephone
line conditions
such as line
noise, echo, etc
press PLAY/STOP
/
to save and exit
When the message alert function is on, the base unit beeps every
10 seconds. The number of messages in the message window flash
when there are new messages The number in the message window
will glow steadily when there are no new messages
Announcement only mode
In announcement only mode, callers hear an announcement but cannot leave messages When
announcement only is turned on, calls are answered with the pre-recorded announcement “We’re
sorry. Messages to this number cannot be accepted”.
Turn the announcement only mode off or on
•
Press SETUP four times until you hear “Announcement only. Record no messages. To change
the setting, press CHANGE.”
•
•
Press CHANGE until you hear the option you want (on or off)
Press PLAY/STOP
/
to save and exit
36
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Answering system operation
Customize announcement only message
1 Press SETUP four times, the system announces “Announcement only. Record no messages. To
change the setting, press CHANGE”
2 Press CHANGE until the system announces “On.”
3 Press SETUP three times, the system announces “Announcement. Press PLAY or press RECORD.
To continue, press SETUP”
4 Press REC/MEMO The system announces, “Record after the tone. Press STOP when you are
done” Speak toward the MIC on the base to record an announcement for up to 90 seconds
5 The elapsed time (in seconds) will be shown in the message window as you record
6 Press PLAY/STOP
/
when you’ve finished recording. The system will play back your recorded
message then save it
Base ringer
1 Press SETUP five times, the system announces “Base ringer. To change the setting, press
CHANGE”
2 Press CHANGE
3 Press CHANGE again until the desired base ringer sounds
4 Press SETUP to save your selection and advance to the next setup option, or press PLAY/STOP
/
to save and exit
Toll saver
This function sets the number of rings before the answering system picks up the call With the toll
saver setting activated, the answering system alerts you whether there are new messages when
calling remotely from a touch tone phone If there are new messages on the answering system, the
system picks up the call after two rings When retrieving messages from a location where long distance
charges apply, you may disconnect your call after three rings to avoid long distance charges
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Answering system operation
1 Press SETUP six times, the system announces “Number of rings. To change the setting, press
CHANGE”
2 Press CHANGE to confirm (the current setting will display in the message window on the base.)
3 Press CHANGE to set the number of rings to 2, 4, 6, or toll saver
4 Press SETUP to save and advance to the next setup option, or press PLAY/STOP
/
to save
and exit
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Answering system operation
Message window display
Display
Explanation
0
No incoming messages
Total number of messages and memos, or message number currently
playing. Number flashes if there are new messages.
1 - 99
Playback or ringer volume level selected when + or - is pressed
1 - 8
Current remote access code while setting
10 - 99
Elapsed time while recording a memo or announcement up to 90
1 - 99 (counting)
99 (flashing)
seconds
Memo recording exceeds maximum time of 99 seconds
Memory is full Messages must be deleted before new messages can be
recorded
F (flashing)
CL (flashing)
Clock needs to be set
A
Announcement only mode is on
Answering system is answering a call or being accessed from a remote location
--
-- (flashing)
On or OFF
System is in programming mode
Displayed for one second when any answering system setting is turned
on or off
02, 04, 06, tS
Change number of rings until the system answers the call
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Headset operation
Headset operation
You can use this telephone handsfree when you install
any VTech 2 5 mm headset, purchased separately
Plug the headset into the jack located on the left side of
the handset (under the small rubber flap). Do not force the
connection, but make sure the plug fits securely.
•
To purchase a
headset, visit us on
the web at www
vtechphones com
or call VTech
Customer Service
at 1-800-595-
9511 In Canada,
contact VTech
Telecommunications
CanadaLtd atwww
vtechcanada com or
1-800-267-7377
Operating range
This c ordles s telephone o perates within
the maximum power allowed by the Federal
Communications Commission (FCC) Even so, this
handset and base can communicate only over a certain
distance - which can vary with the locations of the base
and handset, the weather, and the construction of your
home or office.
If you receive a call while you are out of range, the
handset might not ring or if it does ring, the call might not
connect well when you press TALK Move closer to the
base, then press TALK to answer the call
If you move out of range during a phone conversation, you
might hear noise or interference To improve reception,
move closer to the base
If you move out of range without pressing OFF, the phone
will be left off the hook To hang up properly, walk back
into range, periodically pressing OFF
40
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Batteries
Battery care and performance
After the battery is fully charged, you can expect the following performance:
•
•
If you repeatedly
get a low battery
indicator, even
after charging
overnight, the
battery should be
replaced
To reduce the
risk of fire or
injury to persons
or damage to the
telephone, read
and follow these
instructions
Operation
Operating time
While in use (talking)
up to 7 hours
up to 3 days
While not in use (standby*)
* Handset is off the base unit or charger but not in use
The battery needs charging when:
— A new battery is installed in the handset
— The phone beeps twice every five seconds.
— The screen displays LOW BATTERY and the low battery icon
Place the handset in the base so the CHARGE light turns on The battery is usually fully
charged in about 16 hours
You can keep the battery fully charged by returning the handset to the base or charger after each use
•
•
•
carefully
•
Charge the
battery provided
or identified
Replace the handset battery
1 Remove the battery compartment cover on the handset by pressing
on the indentation and sliding the cover downward
2 Lift out the old battery and disconnect
3 Align the two holes in the new battery’s plug with the socket pins,
and snap the plug into place Snap the battery in the compartment,
as described in Installation on page 5
for use with
this product in
accordance with
the instructions
and limitations
specified in this
user’s manual
4 Replace the cover by sliding it up into place
5 The new battery must be fully charged before using the phone
Place the handset in the base or charger and allow it to charge
for at least 16 hours the first charge. The telephone might operate
before that, but for best performance, let the battery charge fully
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Troubleshooting
If you have difficulty operating your phone, the suggestions below should solve the problem. If you still have difficulty after
trying these suggestions, call VTech Communications at 1-800-595-9511 In Canada, call VTech Telecommunications
Canada Ltd at 1-800-267-7377
Problem
Suggestion
My phone doesn’t
• Make sure the power cord is plugged in
work at all
• Make sure the telephone line cord is plugged firmly into the base unit and the telephone wall
jack
• Disconnect the AC adaptor for a few minutes, and then reconnect it
• Charge the battery in the handset for at least 16 hours For optimum daily performance, return
the handset to its base when not in use
• Reset the base Unplug the unit’s electrical power Wait for 15 seconds then plug it back in
Allow up to one minute for the handset and base to reset
• You may need to purchase a new battery, please refer to the Batteries section of this user’s
manual
I cannot get a dial
• Try all the suggestions above
tone
• Move the handset closer to the base You might have moved out of range
• Your line cord might be malfunctioning Try installing a new line cord
• If the previous suggestions don’t work, disconnect the base unit from the telephone jack and
connect a different phone If there is no dial tone on that phone either, the problem is in your
wiring or local service Contact your local telephone company
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Troubleshooting
Problem
Suggestion
I cannot dial out
• Make sure you have a dial tone before dialing. The handset may take a second or two to find
the base and produce a dial tone This is normal Wait an extra second before dialing
• Make sure your phone is set to the correct dial mode for the type of service that you have (pulse
or touch tone) Refer to the Installation section of this user’s manual to set the dial mode
• If the other phones in your home are having the issue, the problem is in your wiring or local
service Contact your local telephone company
• Eliminate any background noise Noise from a television, radio or other appliance may cause
the phone not to dial out properly. If you cannot eliminate the background noise, first try muting
the handset before dialing, or dialing from another room in your home with less background
noise
UNABLE TO CALL
TRY AGAIN displays
on my handset
• Only two handsets of your phone system can be in use (off hook) at a time For example, if
HS1 and HS2 are on a call and HS3 presses TALK, UNABLE TO CALL TRY AGAIN will
display Be sure only two handsets are in use at a time
• Move the handset closer to the base You might have moved out of range
• If the handset is in its base and the charging light does not light, refer to the Charge light is
off section in this troubleshooting guide
• Reset the base Unplug the unit’s electrical power Wait for 15 seconds then plug it back in
Allow up to one minute for the handset and base to reset
• Other electronic products can cause interference with your cordless phone Try installing
your phone as far away from these types of electronic devices as possible: wireless routers,
radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal
computers, kitchen appliances and other cordless phones
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Troubleshooting
Problem
Suggestion
The battery does not
• Charge the battery in the handset for 16 hours For optimum daily performance, return the
hold a charge
handset to its base when not in use
• You may need to purchase a new battery, please refer to the Batteries section of this user’s
manual
• Your phone might be malfunctioning Please refer to the Warranty section of this user’s manual
for further instruction
If you subscribe to DSL
service
•
If you hear noise during conversations and/or your caller ID features aren’t functioning properly,
install a noise filter to the telephone line between the base unit and the telephone line jack.
Contact your DSL provider to obtain a noise filter.
I get noise, static,
or weak signal even
when I’m near the
base
• Other cordless phones and 802 11 wireless routers that are used for home computer networks
both use internal radios to communicate The radios may interfere with one another You can
improve the performance of your cordless phones and your router by:
a positioning your new phone as far away as possible from any other existing cordless telephone
system that is already installed in your home to avoid the two systems interfering with each
other
b positioning your telephone base as far as possible from your router, computer or any other
computer devices
c selecting channels four through 10 for your router (refer to your router’s user manual for
more information)
44
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Troubleshooting
Problem
Suggestion
I get noise, static,
or weak signal even
when I’m near the
base
• Other electronic products can cause interference with your cordless phone Try installing
your phone as far away from these types of electronic devices as possible: wireless routers,
radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal
computers, kitchen appliances and other cordless phones
• Microwaves operate on the same frequency as your phone It is normal to experience static
on your phone while the microwave is running Do not install this phone in the same outlet or
near the microwave
• If your phone is plugged in with a modem or surge protector, plug the phone (or modem/surge
protector) into a different location If this solves the problem, re-locate your phone or modem
farther apart from one another, or use a different surge protector
• Relocate your phone to a higher location The phone will likely get better reception not installed
in a low area
• If the other phones in your home are having the issue, the problem is in your wiring or local
service Contact your local telephone company (charges may apply )
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Troubleshooting
Problem
Suggestion
I hear other calls while • Disconnect your base unit from the telephone jack, and plug in a regular telephone If you
using my phone
still hear other calls, the problem is probably in your wiring or local service Call your local
telephone company
I hear noise in the
handset, and none of
the keys or buttons
work
• Make sure the power cord is plugged in
My handset does not
ring when I receive
a call
• Make sure you have the ringer activated Refer to the section(s) on ringer selection in this
user’s manual
• Make sure the telephone line cord is plugged firmly into the base unit and the telephone jack.
Make sure the power cord is plugged in
• You may be too far from the base unit
• Charge the battery in the handset for 16 hours For optimum daily performance, return the
handset to its base when not in use
• You may have too many extension phones on your telephone line to allow all of them to ring
Try unplugging some of the other phones
• The layout of your home or office might be limiting the operating range. Try moving the base
to another location, preferably on an upper floor.
• If the other phones in your home are having the issue, the problem is in your wiring or local
service Contact your local telephone company (charges may apply )
• Test a working phone at the phone jack If another phone has the same problem, the problem
is the phone jack Contact your local telephone company (charges may apply )
46
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Troubleshooting
Problem
Suggestion
My handset does not
ring when I receive
a call
• Other electronic products can cause interference with your cordless phone Try installing
your phone as far away from these types of electronic devices as possible: wireless routers,
radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal
computers, kitchen appliances and other cordless phones
• Your line cord might be malfunctioning Try installing a new line cord
My calls fade or cut in
and out while I’m using
my handset
• Other electronic products can cause interference with your cordless phone Try installing
your phone as far away from these types of electronic devices as possible: wireless routers,
radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal
computers, kitchen appliances and other cordless phones
• Microwaves operate on the same frequency as your phone It is normal to experience static
on your phone while the microwave is running Do not install this phone in the same outlet or
near the microwave
• If your phone is plugged in with a modem or surge protector, plug the phone (or modem/surge
protector) into a different location If this solves the problem, re-locate your phone or modem
farther apart from one another, or use a different surge protector
• Relocate your phone to a higher location The phone will get better reception not installed in
a low area
• If the other phones in your home are having the issue, the problem is in your wiring or local
service
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Troubleshooting
Problem
Suggestion
The charge light is off
•
•
•
Clean the handset and base charging contact each month using a pencil eraser or cloth
Make sure the power and line cords are plugged in correctly and firmly.
Reset the base Unplug the unit’s electrical power Wait for 15 seconds then plug it back in Allow up to one
minute for the handset and base to reset
•
•
Your phone might be malfunctioning Please refer to the Warranty section of this user’s manual for further
instruction
My Caller ID isn’t working
Caller ID is a subscription service You must subscribe to this service for this feature to work on your
phone
•
•
Your caller must be calling from an area that supports caller ID
Both you and your caller’s telephone companies must use caller ID compatible equipment
My answering machine is
not recording messages
•
•
Make sure system is turned ON (the ON/OFF key is illuminated)
Make sure the announce only feature is set to OFF
I cannot hear recorded
•
Using the base volume control, raise the volume to a comfortable listening level
messages
CL is flashing in the base
•
You need to set the day and time Refer to the section(s) on setting day and time in this user’s manual
message display window
Common cure for
If the unit does not seem to be responding normally, then try putting the handset in its base If it does not
electronic equipment
seem to respond, do the following (in the order listed):
1 Disconnect the power to the base
2 Disconnect the handset battery, and spare battery, if applicable
3 Wait a few minutes
4 Connect power to the base
5 Re-install the battery(ies)
6 Wait for the handset to re-establish its link with the base To be safe, allow up to one minute for this to take
place
48
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Maintenance
Taking care of your telephone
Your cordless telephone contains sophisticated electronic parts, so it must be treated with care
Avoid rough treatment
Place the handset down gently Save the original packing materials to protect your telephone if you ever need to ship it
Avoid water
Your telephone can be damaged if it gets wet Do not use the handset outdoors in the rain, or handle it with wet hands Do not install your base unit near a sink, bathtub or shower
Electrical storms
Electrical storms can sometimes cause power surges harmful to electronic equipment For your own safety, use caution when using electric appliances during storms
Cleaning your telephone
Your telephone has a durable plastic casing that should retain its luster for many years Clean it only with a soft cloth slightly dampened with water or a mild soap Do not use excess water or
cleaning solvents of any kind
Remember that electrical appliances can cause serious injury if used when you are wet or standing in water If your base unit should fall into water, DO NOT RETRIEVE IT UNTIL YOU
UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL Then pull the unit out by the unplugged cords
Warranty
What does this limited warranty cover?
•
The manufacturer of this VTech product, VTech Communications, warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the product and all accessories provided by
VTech in the sales package (“Product”) are free from material defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in
accordance with operation instructions This limited warranty extends only to the Consumer for Products purchased and used in the United States of America
What will VTech Communications do if the Product is not free from material defects in materials and workmanship during the limited warranty period (“Materially Defective Product”)?
•
During the limited warranty period, VTech’s authorized service representative will repair or replace at VTech’s option, without charge, a Materially Defective Product If we repair this
product, we may use new or refurbished replacement parts If we choose to replace this product, we may replace it with a new or refurbished product of the same or similar design VTech
will return repaired or replacement products to you in working condition VTech will retain defective parts, modules, or equipment Repair or replacement of Product, at VTech’s option, is
your exclusive remedy You should expect the repair or replacement to take approximately 30 days
How long is the limited warranty period?
•
The limited warranty period for the product extends for ONE (1) YEAR from the date of purchase if we repair or replace a Materially Defective Product under the terms of this limited
warranty This limited warranty also applies to repaired or replacement Products for a period of either (a) 90 days from the date the repaired or replacement Product is shipped to you or (b)
the time remaining on the original one-year warranty; whichever is longer
What is not covered by this limited warranty?
This limited warranty does not cover
1. Product that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water or other liquid
intrusion; or
2. Product that has been damaged due to repair, alteration or modification by anyone other than an authorized service representative of VTech; or
3 Product to the extent that the problem experienced is caused by signal conditions, network reliability or cable or antenna systems; or
4 Product to the extent that the problem is caused by use with non-VTech electrical accessories; or
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49
Warranty
5 Product whose warranty/quality stickers, Product serial numbers plates or electronic serial numbers have been removed, altered or rendered illegible; or
6 Product purchased, used, serviced, or shipped for repair from outside the United States, or used for commercial or institutional purposes (including but not limited to Products used for rental
purposes ); or
7 Product returned without valid proof of purchase (see 2 below); or
8 Charges for installation or set up, adjustment of customer controls, and installation or repair of systems outside the unit
How do you get warranty service?
•
To obtain warranty service in the United States of America, call 1-800-595-9511 for instructions regarding where to return the Product Before calling for service, please check the user’s
manual A check of the Product controls and features may save you a service call
•
Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport
of Product (s) to the service location VTech will return repaired or replaced product under this limited warranty to you, transportation, delivery or handling charges prepaid VTech assumes
no risk for damage or loss of the Product in transit
•
If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the
cost of repair prior to any further repair activity You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty
What must you return with the Product to get warranty service?
1. Return the entire original package and contents including the Product to the VTech service location along with a description of the malfunction or difficulty;
2 Include “valid proof of purchase” (sales receipt) identifying the Product purchased (Product model) and the date of purchase or receipt; and
3 Provide your name, complete and correct mailing address, and telephone number
Other Limitations
•
This warranty is the complete and exclusive agreement between you and VTech It supersedes all other written or oral communications related to this Product VTech provides no other
warranties for this product The warranty exclusively describes all of VTech’s responsibilities regarding the product There are no other express warranties No one is authorized to make
modifications to this limited warranty and you should not rely on any such modification.
State Law Rights: This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the product is fit for ordinary use) are limited to one year from
date of purchase Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you
•
In no event shall VTech be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the product, or
other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this product Some states do not allow the exclusion or limitation of
incidental or consequential damages, so the above limitation or exclusion may not apply to you
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Important safety instructions
When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following:
1 Read and understand all instructions
2 Follow all warnings and instructions marked on the product
3 Unplug this product from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning
4 Do not use this product near water (for example, near a bath tub, kitchen sink or swimming pool)
5 Do not place this product on an unstable surface, such as a table, shelf or stand The product may fall, causing serious damage
6 Slots and openings in the back or bottom of the base unit and handset are provided for ventilation To protect them from overheating, these openings must not be blocked by placing the
product on a soft surface such as a bed, sofa or rug This product should never be placed near or over a radiator or heat register This product should not be placed in any area where proper
ventilation is not provided
7 This product should be operated only from the type of power source indicated on the marking label If you are not sure of the type of power supply in your home, consult your dealer or local power
company
8 Do not allow anything to rest on the power cord Do not install this product where the cord may have anyone walking on it
9. Never push objects of any kind into this product through slots in the base or handset as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock.
Never spill liquid of any kind on the product
10. To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or removing parts of the base or handset other than specified access
doors may expose you to dangerous voltages or other risks Incorrect reassembling can cause electric shock when the product is subsequently used
11. Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock.
12 Unplug this product from the wall outlet and refer servicing to an authorized service facility under the
following conditions:
A When the power supply cord or plug is damaged or frayed
B If liquid has been spilled onto the product
C If the product has been exposed to rain or water
D If the product does not operate normally by following the operating instructions Adjust only those controls that are covered by the operating instructions, as improper adjustment of
other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation
E If the product has been dropped and the base and/or handset has been damaged
F If the product exhibits a distinct change in performance
13 Avoid using a telephone (other than cordless) during an electrical storm There is a remote risk of electric shock from lightning
14 Do not use the telephone to report a gas leak in the vicinity of the leak
15 Only put the handset of your telephone next to your ear when it is in normal talk
SAVE THESE INSTRUCTIONS
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FCC, ACTA and IC regulations
FCC Part 15
This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules These requirements
are intended to provide reasonable protection against harmful interference in a residential installation This equipment generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio communications However, there is no guarantee that interference will not occur in a particular installation If this
equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by
one or more of the following measures:
*
*
*
*
Reorient or relocate the receiving antenna
Increase the separation between the equipment and receiver
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
Consult the dealer or an experienced radio/TV technician for help
Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product
This product has been tested and found to comply with the FCC criteria The handset may be safely held against the ear of the user The base unit shall be installed and used such that parts of the user’s
body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more If you choose to use a clipping device, please make sure to only use the supplied VTech belt clip
FCC Part 68 and ACTA
This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA) The label on the back or bottom of this
equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to your local telephone company upon request.
The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA A compliant
telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant An RJ11 jack should normally be used for connecting
to a single line and an RJ14 jack for two lines See Installation Instructions in the user’s manual
The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called The REN for this product is
encoded as the 6th and 7th characters following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be five (5.0) or less. For more
information, please contact your local telephone company
This equipment may not be used with Party Lines If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your
alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer.
If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected Repairs to this telephone equipment can only be made by the manufacturer or its
authorized agents For repair procedures, follow the instructions outlined under the Limited Warranty
If this equipment is causing harm to the telephone network, the telephone company may temporarily discontinue your telephone service The telephone company is required to notify you before
interrupting service. If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity to correct the problem and the telephone company is required to inform
you of your right to file a complaint with the FCC. Your telephone company may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product.
The telephone company is required to notify you if such changes are planned
If this product is equipped with a corded or cordless handset, it is hearing aid compatible
If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please:
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FCC, ACTA and IC regulations
*
Remain on the line and briefly explain the reason for the call before hanging up.
*
Perform such activities in off-peak hours, such as early morning or late evening
Industry Canada
This equipment complies with regulations RSS210 and CS-03 of Industry Canada Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device
must accept any interference, including interference that may cause undesired operation of the device
The term “IC:” before the certification/registration number only signifies that the Industry Canada technical specifications were met.
The Ringer Equivalence Number (REN) for this terminal equipment is 0 1 The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface The termination
on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five.
The RBRC® Seal
The RBRC® Seal on the nickel-metal-hydride battery indicates that VTech Communications, Inc is voluntarily participating in an industry program to collect and recycle
these batteries at the end of their useful lives, when taken out of service within the United States and Canada
®
The RBRC program provides a convenient alternative to placing used nickel-metal-hydride batteries into the trash or municipal waste,which may be illegal in your area
VTech’s participation in RBRC® makes it easy for you to drop off the spent battery at local retailers participating in the RBRC® program or at authorized VTech product service
centers Please call 1-800-8-BATTERYTM for information on Ni-MH battery recycling and disposal bans/restrictions in your area VTech’s involvement in this program is
part of its commitment to protecting our environment and conserving natural resources
RBRC® is a registered trademark of Rechargeable Battery Recycling Corporation
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Technical specifications
Enhanced 5 8GHz technology–your phone operates on a dual band transmission that combines the best of 5 8GHz and
2 4GHZ technologies, providing enhanced performance over standard cordless telephones
Frequency Control
Transmit Frequency
Crystal controlled PLL synthesizer
Base: 5725-5850 MHz
Handset: 2400-2483 5 MHz
Receive Frequency
Base: 2400-2483 5 MHz
Handset: 5725-5850 MHz
Channels
95
Nominal Effective Range
Maximum power allowed by the FCC and IC Actual operating range may vary
according to environmental conditions at the time of use
Size
Handset: 150 3mm X 50 3mm X 37 3mm
Base: 166 5mm X 108 2mm X 64 5mm
Charger: 80mm X 89 3mm X 51mm
Weight
Handset: 120 4 grams
Base: 308 grams
Charger: 64 4 grams
Power Requirements
Handset: 600mAH Ni-MH Battery
Base: 9V DC @ 600mA
Charger: 9V DC @ 200mA
Memory
Directory: 50 Memory locations, up to 32 digits, 16 characters per location
CID: 50 Memory locations
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Index
Connect power to base unit/
chargers 6
Connect to phone 8
Customize announcement only
message 37
Handset icons 12
Handset layout 10
Handset LEDs 12
Handset operation 13–16
Handset settings 25–26
Headset operation 40
A
Additional information 42-54
Adjust handset volume 13
Announcement only mode 36
Announcements 31
Answering calls 13
Answering system
D
Day and time announcements 27
Delete a directory entry 20
Delete all messages 32
Delete caller ID 24
Delete outgoing announcement 30
Dial from caller ID 24
Dial type 26
I
operation 27–39
Important safety instructions 51
Installation 5–8
B
Install handset battery 5
Intercom call 14
Base LEDs 12
Base ringer 37
Base unit layout 11
Basic operation 12–41
Batteries 41
Internet
8
DSL 8
K
Key tone 25
Belt clip 8
E
Edit a directory entry 19
L
C
Language 26
Listen to outgoing
announcement 30
Caller ID 21–24
F
Call forward 15
Call screening 33
Call transfer 16
FCC, ACTA and IC regulations 52
Find handset 16
Flash 13
Characters by number 18
Check battery indicator 7
Check for dial tone 7
Choose a location 5
Clear voice mail 26
Conference Call 16
M
Maintenance 49
Making calls 13
Menu features 29
Message alert 36
Message playback 31
G
Getting started 4–11
H
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Index
Message window display 39
Mute 14
Store a new entry 17
Store caller ID 22
N
T
Noise filter 8
Technical specifications 54
Telephone directory 17–20
To check day and time 28
Toll saver 37
O
Operating range 40
Options during playback 31
Outgoing announcement 29
Troubleshooting 42–48
Turn the announcement only mode off
or on 36
Turn your answering system off and
on 27
P
Parts check list 4
Playback a memo 32
V
R
Voice mail service 16
Record a memo 32
Record and play memos 32
Record outgoing announcement 29
Redial 14
W
Wall mounting 9
Warranty 49
Remote access 34
Replace the handset battery 41
Review/dial from the directory 19
Review caller ID 22
Ringer volume 25
S
Setting the remote access 33
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VTECH TELECOMMUNICATIONS LTD
A member of THE VTECH GROUP OF COMPANIES
Distributed in the U S A by VTech Communications, Inc Beaverton, Oregon
Distributed in Canada by VTech Telecommunications Canada Ltd , Richmond, B C
Copyright ©2005 for VTECH TELECOMMUNICATIONS LTD
Printed in China
91-000589-020-000
User’s Manual
www vtechphones com
Models: i6785/6786
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