Satellite® A500 Series
User’s Guide
❖
Toshiba’s Support Web site
❖
Toshiba Customer Support Center
Calling within the United States (800) 457-7777
Calling from outside the United States (949) 859-4273
For more information, see “If Something Goes Wrong” on
page 183 in this guide.
GMAD00202011
05/09
3
Critical Applications
The computer you have purchased is not designed for any “critical applications.”
“Critical applications” means life support systems, medical applications,
connections to implanted medical devices, commercial transportation, nuclear
facilities or systems or any other applications where product failure could lead to
injury to persons or loss of life or catastrophic property damage.
ACCORDINGLY, TOSHIBA, ITS AFFILIATES AND SUPPLIERS
DISCLAIM ANY AND ALL LIABILITY ARISING OUT OF THE USE
OF THE COMPUTER PRODUCTS IN ANY CRITICAL
APPLICATIONS. IF YOU USE THE COMPUTER PRODUCTS IN A
CRITICAL APPLICATION, YOU, AND NOT TOSHIBA, ASSUME
FULL RESPONSIBILITY FOR SUCH USE.
FCC Notice “Declaration of Conformity Information”
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation.
This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, it may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
❖
❖
❖
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment to an outlet on a circuit different from that to which
the receiver is connected.
❖
Consult the dealer or an experienced radio/TV technician for help.
Only Peripherals complying with the FCC Class B limits may be attached to this
equipment. Operation with noncompliant peripherals or peripherals not
recommended by Toshiba is likely to result in interference to radio and TV reception.
Shielded cables must be used between the external devices and the computer's
ports. Changes or modifications made to this equipment not expressly approved by
Toshiba or parties authorized by Toshiba could void the user's authority to operate
the equipment.
NOTE
4
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
❖
❖
This device may not cause harmful interference.
This device must accept any interference received, including interference
that may cause undesired operation.
Contact either:
❖
❖
Toshiba’s Support Web site at pcsupport.toshiba.com.
Or call the Toshiba Customer Support Center:
Within the United States at (800) 457-7777
Outside the United States at (949) 859-4273
Industry Canada Requirement
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conformé à la norme NMB-003 du
Canada.
FCC requirements
The following information is pursuant to FCC CFR 47, Part 68 and refers to
internal modems.
This equipment complies with Part 68 of the FCC rules. On the bottom of this
equipment is a label that contains, among other information, the FCC registration
number and ringer equivalence number (REN) for this equipment. If requested,
the information must be provided to the telephone company.
The modem connects to the telephone line by means of a standard jack called the
USOC RJ11C.
A plug and jack used to connect this equipment to the premises wiring and
telephone network must comply with the applicable FCC part 68 rules and
requirements adopted by the ACTA. It is designed to be connected to a
compatible modular jack that is also compliant.
The REN is used to determine the number of devices that may be connected to a
telephone line. Excessive RENs on a telephone line may result in the devices not
ringing in response to an incoming call. In most but not all areas, the sum of
RENs should not exceed five (5.0). To be certain of the number of devices that
may be connected to a line, as determined by the total RENs, contact the local
telephone company. For products approved after July 23, 2001, the REN for this
product is part of the product identifier that has the format
US:AAAEQ##TXXXX. The digits represented by the ## are the REN without a
decimal point (e.g., 03 is a REN of 0.3). For earlier products, the REN is
separately shown on the label.
5
Connection to party line service is subject to state tariffs. Contact the state public
utility commission, public service commission or corporation commission for
information.
Telephone Company Procedures
The goal of the telephone company is to provide you with the best service it can.
In order to do this, it may occasionally be necessary for them to make changes in
their equipment, operations or procedures. If these changes might affect your
service or the operation of your equipment, the telephone company will give you
notice, in writing, to allow you to make any changes necessary to maintain
uninterrupted service.
If Problems Arise
If this equipment causes harm to the telephone network, the telephone company
will notify you in advance that temporary discontinuance of service may be
required. But if advanced notice is not practical, the telephone company will
notify the customer as soon as possible. Also, you will be advised of your right to
file a complaint with the FCC if you believe it is necessary.
If trouble is experienced with this equipment, for repair or standard limited
warranty information, please contact Toshiba Corporation, Toshiba America
Information Systems, Inc. or an authorized representative of Toshiba, or the
Toshiba Customer Support Center within the United States at (800) 457-7777 or
Outside the United States at (949) 859-4273. If the equipment is causing harm to
the telephone network, the telephone company may request that you disconnect
the equipment until the problem is resolved.
Disconnection
If you should ever decide to permanently disconnect your modem from its
present line, please call the telephone company and let them know of this change.
Fax Branding
The Telephone Consumer Protection Act of 1991 makes it unlawful for any
person to use a computer or other electronic device, including Fax machines, to
send any message unless such message clearly contains in a margin at the top or
bottom of each transmitted page or on the first page of the transmission, the date
and time it is sent and an identification of the business or other entity, or other
individual sending the message and the telephone number of the sending
machine or such business, other entity, or individual. (The telephone number
provided may not be a 900 number or any other number for which charges
exceed local or long-distance transmission charges.)
In order to program this information into your fax transmission, refer to the fax
software instructions installed on this computer.
6
Alarm Equipment
If your home has specially wired alarm equipment connected to the telephone
line, ensure the installation of this equipment does not disable your alarm
equipment. If you have questions about what will disable alarm equipment,
consult your telephone company or a qualified installer.
Instructions for IC CS-03 Certified Equipment
1
NOTICE: The Industry Canada label identifies certified equipment.
This certification means that the equipment meets certain
telecommunications network protective, operational and safety
requirements as prescribed in the appropriate Terminal Equipment
Technical Requirements document(s). The Department does not
guarantee the equipment will operate to the user’s satisfaction.
Before installing this equipment, users should ensure that it is permissible to
be connected to the facilities of the local telecommunications company. The
equipment must also be installed using an acceptable method of connection.
The customer should be aware that compliance with the above conditions
may not prevent degradation of service in some situations.
Repairs to certified equipment should be coordinated by a representative
designated by the supplier. Any repairs or alterations made by the user to
this equipment, or equipment malfunctions, may give the
telecommunications company cause to request the user to disconnect the
equipment.
Users should ensure for their own protection that the electrical ground
connections of the power utility, telephone lines and internal metallic water
pipe system, if present, are connected together. This precaution may be
particularly important in rural areas.
Caution: Users should not attempt to make such connections themselves,
but should contact the appropriate electric inspection authority, or
electrician, as appropriate.
2
The user manual of analog equipment must contain the equipment’s
Ringer Equivalence Number (REN) and an explanation notice similar
to the following:
The Ringer Equivalence Number (REN) of this device can be found on the
label affixed to your computer.
NOTICE: The Ringer Equivalence Number (REN) assigned to each
terminal device provides an indication of the maximum number of
terminals allowed to be connected to a telephone interface. The termination
on an interface may consist of any combination of devices subject only to
the requirement that the sum of the Ringer Equivalence Numbers of all the
devices does not exceed 5.
3
The standard connecting arrangement (telephone jack type) for this
equipment is jack type(s): USOC RJ11C.
7
Wireless Interoperability
The TOSHIBA Wireless LAN Mini PCI Card products are designed to be
interoperable with any wireless LAN product that is based on Direct Sequence
Spread Spectrum (DSSS) radio technology, and is compliant to:
❖
The IEEE 802.11 Standard on Wireless LANs (Revision A/B/G), as defined
and approved by the Institute of Electrical and Electronics Engineers.
❖
The Wireless Fidelity (Wi-Fi®) certification as defined by the Wi-Fi Alliance.
The “Wi-Fi CERTIFIED” logo is a certification mark of the Wi-Fi Alliance.
Bluetooth® and Wireless LAN devices operate within the same radio
frequency range and may interfere with one another. If you use Bluetooth and
Wireless LAN devices simultaneously, you may occasionally experience a
less than optimal network performance or even lose your network
connection.
If you should experience any such problem, immediately turn off your
Bluetooth or Wireless LAN device.
Please contact Toshiba computer product support on Web site
http://www.toshiba-europe.com/computers/tnt/bluetooth.htm in Europe or
pcsupport.toshiba.com in the United States for more information.
Radio Frequency Interference Requirements
This device is restricted to indoor use due to its operation in the 5.15 GHz to
5.25 GHz frequency range. FCC requires this product to be used indoors for
frequency range 5.15 GHz to 5.25 GHz to reduce the potential for harmful
interference to co-channel Mobile Satellite systems.
High power radars are allocated as primary users of the 5.25 GHz to 5.35
GHz and 5.65 GHz to 5.85 GHz bands. These radar stations can cause
interference with and/or damage this device.
NOTE
The above caution applies to products that operate with an 802.11a radio
device.
8
Wireless LAN and Your Health
Wireless LAN products, like other radio devices, emit radio frequency
electromagnetic energy. The level of energy emitted by Wireless LAN devices
however is far much less than the electromagnetic energy emitted by wireless
devices like for example mobile phones.
Because Wireless LAN products operate within the guidelines found in radio
frequency safety standards and recommendations, TOSHIBA believes Wireless
LAN is safe for use by consumers. These standards and recommendations reflect
the consensus of the scientific community and result from deliberations of panels
and committees of scientists who continually review and interpret the extensive
research literature.
In some situations or environments, the use of Wireless LAN may be restricted
by the proprietor of the building or responsible representatives of the
organization. These situations may for example include:
❖
❖
Using the Wireless LAN equipment on board airplanes, or
In any other environment where the risk of interference to other devices or
services is perceived or identified as harmful.
If you are uncertain of the policy that applies on the use of wireless devices in a
specific organization or environment (e.g. airports), you are encouraged to ask for
authorization to use the Wireless LAN device prior to turning on the equipment.
Exposure to Radio Frequency Radiation
The radiated output power of the TOSHIBA Wireless LAN Mini PCI Card is
far below the FCC radio frequency exposure limits. Nevertheless, the
TOSHIBA Wireless LAN Mini PCI Card shall be used in such a manner that
the potential for human contact during normal operation is minimized. The
antenna(s) used for this transmitter must not be co-located or operating in
conjunction with any other antenna or transmitter.
Regulatory Information
The TOSHIBA Wireless LAN Mini PCI Card must be installed and used in strict
accordance with the manufacturer’s instructions as described in the user
documentation that comes with the product. This device complies with the
following radio frequency and safety standards.
9
Canada – Industry Canada (IC)
This device complies with RSS 210 of Industry Canada.
The installer of this radio equipment must ensure that the antenna is located
or pointed such that it does not emit RF field in excess of Health Canada
limits for the general population; consult Safety Code 6, obtainable from
Health Canada’s Web site www.hc-sc.gc.ca/rpb. The RF device shall not be
co-located with any other transmitter that has not been tested with this
device.
Operation is subject to the following two conditions: (1) this device may not
cause interference, and (2) this device must accept any interference, including
interference that may cause undesired operation of this device.
L’ utilisation de ce dispositif est soumis aux deux conditions suivantes: (1) il ne
doit pas produire de brouillage et (2) l’utilisateur du dispositif doit être prêt à
accepter tout brouillage radioélectrique reçu, même s’il est susceptible de
compromettre son fonctionnement.
The term “IC” before the equipment certification number only signifies that the
Industry Canada technical specifications were met.
To prevent radio interference to the licensed service, this device is intended to be
operated indoors and away from windows to provide maximum shielding.
Equipment (or its transmit antenna) that is installed outdoors is subject to
licensing.
Pour empecher que cet appareil cause du brouillage au service faisant l’objet
d’une licence, il doit etre utilize a l’interieur et devrait etre place loin des fenetres
afin de Fournier un ecram de blindage maximal. Si le matriel (ou son antenne
d’emission) est installe a l’exterieur, il doit faire l’objet d’une licence.
This device is restricted to indoor use due to its operation in the 5.15 GHz to
5.25 GHz frequency range. Industry Canada requires this product to be used
indoors for frequency range 5.15 GHz to 5.25 GHz to reduce the potential for
harmful interference to co-channel Mobile Satellite systems.
High power radars are allocated as primary users of the 5.25 GHz to 5.35
GHz and 5.65 GHz to 5.85 GHz bands. These radar stations can cause
interference with and/or damage this device.
NOTE
The above caution applies to products that operate with an 802.11a radio
device.
10
EU Declaration of Conformity
TOSHIBA declares that this product conforms to the following Standards:
Supplementary *The product complies with the
Information:
requirements of the Low Voltage
Directive 73/23/EEC, the EMC Directive
89/336/EEC and/or the R&TTE Directive
1999/5/EC.
This product is carrying the CE-Mark in accordance with the related European
Directives. The party responsible for CE-Marking is TOSHIBA Europe GmbH,
Hammfelddamm 8, 41460 Neuss, Germany.
The European Union WEEE (Waste from Electrical and
Electronic Equipment) Directive Information
The European Union WEEE (Waste from Electrical and Electronic Equipment)
Directive is intended to protect the quality of the environment and human health
through the responsible use of natural resources and the adoption of waste
management strategies that focus on recycling and reuse. This Directive requires
producers of electrical and electronic products put on the market in European
Union (EU) member countries after August 2005 to mark such products with a
crossed-out wheeled bin with a black bar symbol. If the product’s battery or
accumulator contains more than the specified values of lead (Pb), mercury (Hg),
and/or cadmium (Cd) defined in the Battery Directive (2006/66/EC), then the
chemical symbols for lead (Pb), mercury (Hg) and/or cadmium (Cd) will appear
below the crossed out wheeled bin symbol on the battery.
Pb, Hg, Cd
In the European Union, these symbols indicate that when the last end user wishes
to discard this product, it must be sent to appropriate facilities for recovery and
recycling. This Directive applies to EU member countries only and does not
apply to end users in other countries such as the United States.
Although the initial emphasis is in Europe, Toshiba is already working with
design engineers, suppliers, and other partners to determine appropriate
worldwide product life cycle planning and end-of-life strategies for our products.
Please contact your local government for applicable laws and regulations
governing the disposal of this product. For information on how to trade-in or
recycle your product, visit www.reuse.toshiba.com.
11
VCCI Class B Information
Modem Warning Notice
Conformity Statement
The equipment has been approved to [Commission Decision “CTR21”] for pan-
European single terminal connection to the Public Switched Telephone Network
(PSTN).
However, due to differences between the individual PSTNs provided in different
countries/regions the approval does not, of itself, give an unconditional assurance
of successful operation on every PSTN network termination point.
In the event of problems, you should contact your equipment supplier in the first
instance.
Taiwan
Article 14
Unless approved, for any model accredited low power radio frequency
electric machinery, any company, trader or user shall not change the
frequency, increase the power or change the features and functions of the
original design.
Article 17
Any use of low power radio frequency electric machinery shall not affect
aviation safety and interfere with legal communications. In the event
interference is caused, the use of such electric machinery shall be
immediately discontinued. Operation of such products can be resumed
only when they are modified and can no longer cause interference.
The legal communications mentioned in the above item refer to radio
communications operated in accordance with telecommunication laws and
regulations.
Low power radio frequency electric machinery shall resist against interference
from legal communications or from industrial, scientific and medical radio
emission electric machinery.
12
Using this Equipment in Japan
In Japan, the frequency bandwidth of 2,400 MHz to 2,483.5 MHz for second
generation low-power data communication systems such as this equipment
overlaps that of mobile object identification systems (premises radio station and
specified low-power radio station).
1. Sticker
Please put the following sticker on devices incorporating this product.
The frequency bandwidth of this equipment may operate within the
same range as industrial devices, scientific devices, medical
devices, microwave ovens, licensed radio stations and non-licensed
specified low-power radio stations for mobile object identification
systems (RFID) used in factory product lines (Other Radio Stations).
1. Before using this equipment, ensure that it does not interfere with
any of the equipment listed above.
2. If this equipment causes RF interference to other radio stations,
promptly change the frequency being used, change the location
of use, or turn off the source of emissions.
3. Contact TOSHIBA Direct PC if you have problems with interference
caused by this product to Other Radio Stations.
2. Indication
The indication shown below appears on this equipment.
(3)
(1) (2)
2.4DSOF4
(4)
1
2
2.4: This equipment uses a frequency of 2.4 GHz.
DS: This equipment uses DS-SS modulation.
OF: This equipment uses OFDM modulation.
The interference range of this equipment is less than 40m.
3
4
This equipment uses a frequency bandwidth from
2,400 MHz to 2,483.5 MHz.
It is possible to avoid the band of mobile object identification systems.
13
The indication shown below appears on this equipment.
(3)
(1) (2)
2.4FH1
(4)
1
2
3
4
2.4: This equipment uses a frequency of 2.4 GHz.
FH: This equipment uses FH-SS modulation.
The interference range of this equipment is less than 10m.
This equipment uses a frequency bandwidth from 2,400 MHz to
2,483.5 MHz.
3. TOSHIBA Direct PC
Monday – Friday: 10:00 – 17:00
Toll Free Tel: 0120-15-1048
Direct Dial: 03-3457-4850
Fax: 03-3457-4868
Device Authorization
This device obtains the Technical Regulation Conformity Certification and
the Technical Conditions Compliance Approval, and it belongs to the
device class of radio equipment of low-power data communication system
radio station stipulated in the Radio Law and the Telecommunications
Business Law of Japan.
The name of the radio equipment: refer to the equipment label provided on
the computer
Approved by both the JAPAN APPROVALS INSTITUTE FOR
TELECOMMUNICATIONS EQUIPMENT and the TELECOM
ENGINEERING CENTER
The following restrictions apply:
❖
❖
❖
Do not disassemble or modify the device.
Do not install the embedded wireless module into other device.
5.17 GHz to 5.23 GHz for indoor use only.
Radio Approvals for Wireless Devices
NOTE
The following information is dependent on what type of wireless device is in
your computer. Not all devices are available on all models.
14
Approved Countries/Regions for the Intel® Wireless Wi-Fi®
Link 5100/5300 Series
This equipment is approved to the radio standard by the countries/regions in the
following table.
Do not use this equipment except in the countries/regions in the following table.
Andorra
Argentina CNC:
Australia
533AN_HMW: “CNC C-6367”
533AN_MMW: “CNC C-6366”
512AN_HMW: “CNC C-6373”
512AN_MMW: “CNC C-6374”
Austria
Azerbaijan
Bermuda
Bulgaria
Canada
China
Bahrain
Belgium
Brazil
Bosnia
Caicos Islands
Cayman Islands
Colombia
Cambodia
Chile
Costa Rica
Croatia
Curacao, Netherlands
Antilles
Cyprus
Czech Republic
El Salvador
Falkland Islands
French Guinea
Ghana
Denmark
Egypt
Ecuador
Estonia
Finland
France
French Polynesia
Gibraltar
Guam
Germany
Greece
Guadeloupe
Herzegovina
Hungary
Guatemala
Hong Kong
India
Honduras
Iceland
Indonesia
Italy
Ireland
Israel
Japan
Jordan
Kenya
Kuwait
Latvia
Lebanon
Liechtenstein
Malawi
Lithuania
Malaysia
Mayotte
Montenegro
Netherlands
Norway
Paraguay
Poland
Luxemburg
Malta
Martinique
Monaco
Mexico
Montserrat
New Caledonia
Oman
Morocco
New Zealand
Panama
Peru
Philippines
Puerto Rico
Portugal
15
Qatar
Réunion
Romania
Saipan
Russia
Saint Martin
Saudi Arabia
Slovakia
San Marino
Singapore
South Africa
Sweden
Taiwan
Serbia
Slovenia
Spain
South Korea
Switzerland
Turkey
Tahiti
Turk Islands
United Kingdom
Ukraine
UAE
(United Arab Emirates)
Uruguay
USA
Vatican
Venezuela
Zimbabwe
Vietnam
Virgin Islands
Approved Countries/Regions for the Atheros Wireless Wi-Fi®
Link AR5B95 Series
This equipment is approved to the radio standard by the countries/regions in the
following table.
Do not use this equipment except in the countries/regions in the following
table.
Albania
Azerbaijan
Belgium
Australia
Bahrain
Bolivia
Austria
Bangladesh
Bosnia
Brazil
Cambodia
China
Brunei
Canada
Bulgaria
Chile
Croatia
Denmark
Egypt
Finland
Ghana
Herzegovina
Iceland
Iraq
Colombia
Czech Republic
Ecuador
Estonia
Germany
Guatemala
Hungary
Indonesia
Italy
Cyprus
Dominican Republic
El Salvador
France
Greece
Hong Kong
India
Ireland
Japan
Kazakhstan
Latvia
Liechtenstein
Macedonia
Mexico
Kuwait
Kyrgyzstan
Lesotho
Luxembourg
Malta
Montenegro
Nepal
Lebanon
Lithuania
Malaysia
Monaco
Nambia
Mozambique
Netherlands
New Zealand
Nicaragua
16
Nigeria
Peru
Norway
Philippines
Puerto Rico
Russia
Serbia
Slovenia
Spain
Papua New Guinea
Poland
Qatar
Saudi Arabia
Singapore
South Africa
Sri Lanka
Taiwan
UAE (United Arab
Emirates)
Portugal
Romania
Senegal
Slovak Republic
South Korea
Sweden
Switzerland
Turkey
Thailand
Ukraine
USA
United Kingdom
Venezuela
Uruguay
Vietnam
Yemen
Zimbabwe
Approved Countries/Regions for the Atheros Wireless Wi-Fi®
Link AR5B93 Series
This equipment is approved to the radio standard by the countries/regions in the
following table.
Do not use this equipment except in the countries/regions in the following
table.
Africa
Albania
Azerbaijan
Belgium
Australia
Bahrain
Bolivia
Brunei
Canada
Croatia
Denmark
Egypt
Austria
Bangladesh
Bosnia
Bulgaria
Chile
Brazil
Cambodia
Colombia
Czech Republic
Cyprus
Dominican Republic Ecuador
El Salvador
France
Greece
Hong Kong
India
Ireland
Estonia
Finland
Ghana
Herzegovina
Iceland
Iraq
Italy
Germany
Guatemala
Hungary
Indonesia
Israel
Japan
Kyrgyzstan
Lesotho
Luxembourg
Mexico
Mozambique
Netherlands
Nigeria
Kazakhstan
Latvia
Liechtenstein
Macedonia
Monaco
Nambia
New Zealand
Norway
Kuwait
Lebanon
Lithuania
Malta
Montenegro
Nepal
Nicaragua
Papua New Guinea
17
Philippines
Puerto Rico
Russia
Poland
Qatar
Saudi Arabia
Singapore
South Korea
Sweden
Portugal
Romania
Senegal
Slovak Republic
Spain
Switzerland
UAE (United Arab
Emirates)
Uruguay
Serbia
Slovenia
Sri Lanka
Thailand
Turkey
Ukraine
USA
United Kingdom
Venezuela
Vietnam
Yemen
Zimbabwe
Approved Countries/Regions for use for the Atheros AR5BXB72
2.4 + 5GHz 11n minicard
This equipment is approved to the radio standard by the countries/regions in the
following table.
Do not use this equipment except in the countries/regions in the following table.
NOTE
This device works on passive scan only.
A peer-to-peer mode is not available in 802.11a and Turbo Mode.
Argentina
Australia
Bahrain
Austria
Belgium
Canada
Cyprus
Ecuador
France
Azerbaijan
Brazil
Bulgaria
China (PRC)
Denmark
Finland
Chile
Czech Republic
Egypt
Germany
Hungary
Indonesia
Japan
Greece
Hong Kong
India
Iceland
Ireland
Italy
Latvia
Lithuania
Mexico
Norway
Philippines
Romania
Slovakia
Spain
Luxembourg
Netherlands
Pakistan
Poland
Malta
New Zealand
Peru
Portugal
Saudi Arabia
South Korea
Russia
Slovenia
18
Sweden
Switzerland/
Liechtenstein
Taiwan (ROC)
United Kingdom
Venezuela
UAE (United Arab
Emirates)
Ukraine
Uruguay
USA
Europe - Restrictions for use of 2.4 GHz Frequencies in
European Community Countries
België/
Belgique:
For private usage outside buildings across public grounds over less than
300m no special registration with IBPT/BIPT is required. Registration to
IBPT/BIPT is required for private usage outside buildings across public
grounds over more than 300m. For registration and license please
contact IBPT/BIPT.
Voor privé-gebruik buiten gebouw over publieke groud over afstand
kleiner dan 300m geen registratie bij BIPT/IBPT nodig; voor gebruik
over afstand groter dan 300m is wel registratie bij BIPT/IBPT nodig.
Voor registratie of licentie kunt u contact opnemen met BIPT.
Dans le cas d’une utilisation privée, à l’extérieur d’un bâtiment, au-
dessus d’un espace public, aucun enregistrement n’est nécessaire pour
une distance de moins de 300m. Pour une distance supérieure à 300m un
enregistrement auprès de l’IBPT est requise. Pour les enregistrements et
licences, veuillez contacter l’IBPT.
Deutschland:
France:
License required for outdoor installations. Check with reseller for
procedure to follow.
Anmeldung im Outdoor-Bereich notwendig, aber nicht
genehmigungspflichtig. Bitte mit Händler die Vorgehensweise
abstimmen.
Restricted frequency band: only channels 1 to 7 (2400 MHz and 2454
MHz respectively) may be used outdoors in France. Please contact
A.R.T. (http://www.art-telecom.fr) for applicable procedures to follow.
Bande de fréquence restreinte: seuls les canaux 1- 7 (2400 et 2454 MHz
respectivement) doivent être utilisés endroits extérieur en France. Vous
pouvez contacter l’Autorité de Régulation des Télécommunications
(http://www.art-telecom.fr) pour la procédure à suivre.
Italia:
License required for indoor use. Use with outdoor installations not
allowed.
È necessaria la concessione ministeriale anche per l’uso interno.
Verificare con i rivenditori la procedura da seguire.
Nederland:
License required for outdoor installations. Check with reseller for
procedure to follow.
Licentie verplicht voor gebruik met buitenantennes. Neem contact op
met verkoper voor juiste procedure.
19
Europe - Restrictions for Use of 5 GHz Frequencies in
European Community Countries
European Community
Countries
5150-5250 MHz 5250-5350 MHz
Channels: 36, 40, 44, Channels: 52, 56, 60, Channels: 100, 104, 108, 112,
5470-5725 MHz
48
64
116, 120, 124, 128, 132, 136, 140
Indoor Only
Indoor Only
Indoor/Outdoor
Austria
O
O
x
x
x
Belgium, France,
O
Switzerland/Liechtenstein
Denmark, Finland,
Germany, Greece,
Ireland, Italy,
O
O
O
Luxembourg,
Netherlands, Norway,
Portugal, Sweden, UK
Iceland, Spain
O
O
O
O: allowed x: forbidden
❖
To remain in conformance with European spectrum usage laws for Wireless
LAN operation, the above 2.4 GHz and 5 GHz channel limitations apply.
The user should use the wireless LAN utility to check the current channel of
operation. If operation is occurring outside of the allowable frequencies as
listed above, the user must cease operating the Wireless LAN at that
location and consult the local technical support staff responsible for the
wireless network.
❖
❖
The 5 GHz Turbo mode feature is not allowed for operation in any
European Community country.
This device must not be operated in ad-hoc mode using channels in the
5 GHz bands in the European Community. Ad-hoc mode provides a direct
communication between two client devices without a Wireless LAN Access
Point.
❖
This device must be used with Access Points that have employed and
activated a radar detection feature required for European Community
operation in the 5 GHz bands. This device will operate under the control of
the Access Point in order to avoid operating on a channel occupied by any
radar system in the area. The presence of nearby radar operation may result
in temporary interruption of operation of this device. The Access Point’s
radar detection feature will automatically restart operation on a channel free
of radar. You may consult with the local technical support staff responsible
for the wireless network to ensure the Access Point device(s) are properly
configured for European Community operation.
20
Approved Countries/Regions for use for the Atheros AR5BXB63
11g minicard
This equipment is approved to the radio standard by the countries/regions in the
following table.
Do not use this equipment except in the countries/regions in the following table.
Argentina
Azerbaijan
Brazil
Australia
Bahrain
Austria
Belgium
Canada
Brunei
Chile
China (PRC)
Cyprus
Colombia
Czech Republic
Egypt
Costa Rica
Denmark
Finland
Greece
Ecuador
France
Germany
Hong Kong
India
Honduras
Iceland
Hungary
Indonesia
Jamaica
Latvia
Ireland
Italy
Japan
Jordan
Lithuania
Mexico
Luxembourg
Montenegro
Norway
Peru
Malta
Netherlands
Pakistan
Philippines
Russia
New Zealand
Panama
Poland
Portugal
Serbia
Saudi Arabia
Slovenia
Sri Lanka
Taiwan (ROC)
Slovakia
Spain
South Korea
Sweden
Thailand
Switzerland/
Liechtenstein
UAE (United Arab
Emirates)
Ukraine
USA
United Kingdom
Venezuela
Uruguay
Vietnam
21
Approved Countries/Regions for the Realtek® RTL8187B
This equipment is approved to the radio standard by the countries/regions in the
following table.
Do not use this equipment except in the countries/regions in the following
table.
Albania
Austria
Bangladesh
Bosnia and
Herzegovina
Canada
Argentina
Azerbaijan
Belgium
Bulgaria
Australia
Bahrain
Bolivia
Cambodia
Chile
China
Colombia
Cyprus
Ecuador
Estonia
Costa Rica
Czech Republic
Egypt
Croatia
Denmark
El Salvador
France
Finland
Germany
Guatemala
Hungary
Indonesia
Italy
Jordan
Kuwait
Lesotho
Luxembourg
Malta
Ghana
Honduras
Iceland
Greece
Hong Kong
India
Israel
Japan - Teleco
Kenya
Lebanon
Lithuania
Malaysia
Monaco
Ireland
Japan - Jate
Kazakhstan
Latvia
Liechtenstein
Macedonia
Mexico
Morocco
Nicaragua
Oman
Netherlands
Nigeria
Pakistan
New Zealand
Norway
Panama
Papua New Guinea Paraguay
Peru
Philippines
Puerto Rico
Romania
Poland
Qatar
Russia
Serbia and Montenegro
Slovenia
Spain
Switzerland
Turkey
Portugal
Rep. Dominicana
Saudi Arabia
Singapore
South Africa
Sri Lanka
Taiwan
Senegal
Slovak Republic
South Korea
Sweden
Thailand
Ukraine
UAE (United Arab United Kingdom
Emirates)
Uruguay
USA
Yemen
Venezuela
Zimbabwe
Vietnam
22
Approved Countries/Regions for use for the
Intel® PRO/Wireless 3945ABG Network Connection
This equipment is approved to the radio standard by the countries/regions in the
following table.
Do not use this equipment except in the countries/regions in the following
table.
NOTE
An adhoc mode is available in Ch1-Ch11(802.11b/g). An Infrastructure
mode is available in Ch1-Ch11 (802.11b/g)
Ch36,40,44,48,52,56,60,64,149,153,157,161,165 (802.11a) Wake-up on
wireless lan function is not available in battery mode.
802.11b/g (2.4 GHz)
Australia
Chile
Brunei
Canada
India
Hong Kong
Malaysia
Indonesia
New Zealand
USA
Mexico
Taiwan
Vietnam
Saudi Arabia
Venezuela
802.11a (5 GHz)
Australia
Chile
Brunei
Canada
India
Hong Kong
Malaysia
Indonesia
New Zealand
USA
Mexico
Taiwan
Vietnam
Saudi Arabia
Venezuela
23
Approved Countries/Regions for the Intel® Wireless Wi-Fi®
Link 4965AGN
This equipment is approved to the radio standard by the countries/regions in the
following table.
Do not use this equipment except in the countries/regions in the following
table.
NOTE
An adhoc mode is available in Ch1-Ch11(802.11b/g), An Infrastructure
mode is available in Ch1-Ch11 (802.11b/g)
Ch36,40,44,48,52,56,60,64,149,153,157,161,165 (802.11a).
Antigua
Argentina
Barbados
Bolivia
Aruba
Bahamas
Bermuda
Chile
Belize
Canada
Cayman Islands
Curacao
Colombia
Dominican Republic
Grenada
Haiti
Costa Rica
Ecuador
Guadeloupe
Honduras
El Salvador
Guyana
Jamaica
Martinique
Panama
Netherlands Antilles Nicaragua
Paraguay
St. Kitts
Peru
Puerto Rico
Suriname
USA
St. Maarten
Trinidad and Tobago Uruguay
US Virgin Islands Venezuela
11a, 11b, 11g and 11n wireless are based on IEEE 802.11a, 802.11b, 802.11g
and 802.11n respectively. The IEEE 802.11n specification has not been finalized
and is currently in draft release. The TOSHIBA 11a/b/g/n Wireless LAN
Adapters are based on the Draft Release, Version 1.0, of the IEEE 802.11n
specification. An adapter with 11a/b, 11a/b/g, or 11a/b/g/n can communicate on
any of its supported formats; the actual connection will be based on the access
point to which it connects.
Connection compatibility with the wireless equipment in Draft 11n mode is not
guaranteed.
The Draft 11n function cannot be used with WEP/TKIP. Draft 11n mode can be
used only with WPA-PSK(AES) mode or no security mode.
24
Bluetooth® Wireless Technology Interoperability
Bluetooth® Cards from TOSHIBA are designed to be interoperable with any
product with Bluetooth wireless technology that is based on Frequency Hopping
Spread Spectrum (FHSS) radio technology, and is compliant to:
❖
Bluetooth Specification as defined and approved by The Bluetooth Special
Interest Group.
❖
Logo certification with Bluetooth wireless technology as defined by The
Bluetooth Special Interest Group.
Bluetooth wireless technology is a new innovative technology, and TOSHIBA
has not confirmed compatibility of its Bluetooth products with all computers
and/or equipment using Bluetooth wireless technology other than TOSHIBA
portable computers.
Always use Bluetooth cards from TOSHIBA in order to enable wireless
networks over two or more (up to a total of seven) TOSHIBA portable
computers using these cards. Please contact TOSHIBA computer product
support on Web site http://www.toshiba-europe.com/computers/tnt/
bluetooth.htm in Europe or pcsupport.toshiba.com in the United States for
more information.
When you use Bluetooth cards from TOSHIBA close to 2.4 GHz Wireless
LAN devices, Bluetooth transmissions might slow down or cause errors. If
you detect certain interference while you use Bluetooth cards from TOSHIBA,
always change the frequency, move your computer to the area outside of the
interference range of 2.4 GHz Wireless LAN devices (40 meters/43.74 yards
or more) or stop transmitting from your computer. Please contact TOSHIBA
computer product support on Web site http://www.toshiba-europe.com/
computers/tnt/bluetooth.htm in Europe or pcsupport.toshiba.com in the
United States for more information.
Bluetooth and Wireless LAN devices operate within the same radio frequency
range and may interfere with one another. If you use Bluetooth and Wireless
LAN devices simultaneously, you may occasionally experience a less than
optimal network performance or even lose your network connection. If you
should experience any such problem, immediately turn off either one of your
Bluetooth or Wireless LAN. Please contact Toshiba computer product
support on Web site http://www.toshiba-europe.com/computers/tnt/
bluetooth.htm in Europe or pcsupport.toshiba.com in the United States for
more information.
25
Approved Countries/Regions for use (Bluetooth® wireless
technology)
Bluetooth® Card from Toshiba equipment is approved to the radio standard by the
countries/regions in the following table.
Do not use this equipment except in the countries/regions in the following
table.
Argentina
Belgium
Chile
Australia
Bulgaria
China
Austria
Canada
Cyprus
Egypt
Czech Republic
Estonia
Denmark
Finland
Greece
France
Germany
Hungary
Italy
Hong Kong
Ireland
Iceland
Japan
Jordan
Korea
Kuwait
Liechtenstein
Malta
Latvia
Lebanon
Luxembourg
New Zealand
Peru
Lithuania
Netherlands
Oman
Norway
Philippines
Singapore
Spain
Poland
Portugal
Slovenia
Switzerland
Uruguay
Slovakia
Sweden
UK
Thailand
USA
Venezuela
Bluetooth® Wireless Technology and Your Health
The products with Bluetooth® wireless technology, like other radio devices, emit
radio frequency electromagnetic energy. The level of energy emitted by devices
with Bluetooth wireless technology however is much less than the
electromagnetic energy emitted by wireless devices such as mobile phones.
Because products with Bluetooth wireless technology operate within the
guidelines found in radio frequency safety standards and recommendations,
TOSHIBA believes Bluetooth wireless technology is safe for use by consumers.
These standards and recommendations reflect the consensus of the scientific
community and result from deliberations of panels and committees of scientists
who continually review and interpret the extensive research literature.
26
In some situations or environments, the use of Bluetooth wireless technology
may be restricted by the proprietor of the building or responsible representatives
of the organization. These situations may for example include:
❖
Using the equipment with Bluetooth wireless technology on board
airplanes, or
❖
In any other environment where the risk of interference to other devices or
services is perceived or identified as harmful.
If you are uncertain of the policy that applies on the use of wireless devices in a
specific organization or environment (e.g. airports), you are encouraged to ask for
authorization to use the device with Bluetooth wireless technology prior to
turning on the equipment.
Exposure to Radio Frequency Radiation
The radiated output power of the Bluetooth Card from TOSHIBA is far below
the FCC radio frequency exposure limits. Nevertheless, the Bluetooth Card
from TOSHIBA shall be used in such a manner that the potential for human
contact during normal operation is minimized.
Regulatory statements
This product complies with any mandatory product specification in any country/
region where the product is sold. In addition, the product complies with the
following:
European Union (EU) and EFTA
This equipment complies with the R&TTE directive 1999/5/EC and has been
provided with the CE mark accordingly.
Canada — Industry Canada (IC)
This device complies with RSS 210 of Industry Canada.
Taiwan
Article 14
Unless approved, for any model accredited low power radio frequency
electric machinery, any company, trader or user shall not change the
frequency, increase the power or change the features and functions of the
original design.
Article 17
Any use of low power radio frequency electric machinery shall not affect
aviation safety and interfere with legal communications. In the event
interference is caused, the use of such electric machinery shall be
immediately discontinued. Operation of such products can be resumed
only when they are modified and can no longer cause interference.
27
The legal communications mentioned in the above item refer to radio
communications operated in accordance with telecommunication laws and
regulations.
Low power radio frequency electric machinery shall resist against interference
from legal communications or from industrial, scientific and medical radio
emission electric machinery.
Optical Drive Safety Instructions
This appliance contains a laser system and is classified as a CLASS 1
LASER PRODUCT. To use this model properly, read the user’s guide carefully
and keep it for your future reference.
Never attempt to disassemble, adjust or repair an optical drive. You could
damage the drive. You would also be exposed to laser light or other safety
hazards, resulting in serious injury. Always contact an authorized Toshiba
service provider, if any repair or adjustment is required.
Location of the Required Label
(Sample shown below. Location of the label and manufacturing information may
vary.)
28
Copyright
This guide is copyrighted by Toshiba America Information Systems, Inc. with all
rights reserved. Under the copyright laws, this guide cannot be reproduced in any
form without the prior written permission of Toshiba. No patent liability is
assumed, however, with respect to the use of the information contained herein.
©2009 by Toshiba America Information Systems, Inc. All rights reserved.
Export Administration Regulation
This document contains technical data that may be controlled under the U.S.
Export Administration Regulations, and may be subject to the approval of the
U.S. Department of Commerce prior to export. Any export, directly or indirectly,
in contravention of the U.S. Export Administration Regulations is prohibited.
Notice
The information contained in this manual, including but not limited to any
product specifications, is subject to change without notice.
TOSHIBA CORPORATION AND TOSHIBA AMERICA
INFORMATION SYSTEMS, INC. (TOSHIBA) PROVIDES NO
WARRANTY WITH REGARD TO THIS MANUAL OR ANY
OTHER INFORMATION CONTAINED HEREIN AND HEREBY
EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR
PURPOSE WITH REGARD TO ANY OF THE FOREGOING.
TOSHIBA ASSUMES NO LIABILITY FOR ANY DAMAGES
INCURRED DIRECTLY OR INDIRECTLY FROM ANY
TECHNICAL OR TYPOGRAPHICAL ERRORS OR OMISSIONS
CONTAINED HEREIN OR FOR DISCREPANCIES BETWEEN
THE PRODUCT AND THE MANUAL. IN NO EVENT SHALL
TOSHIBA BE LIABLE FOR ANY INCIDENTAL,
CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES,
WHETHER BASED ON TORT, CONTRACT OR OTHERWISE,
ARISING OUT OF OR IN CONNECTION WITH THIS MANUAL
OR ANY OTHER INFORMATION CONTAINED HEREIN OR THE
USE THEREOF.
29
Trademarks
Satellite and ConfigFree are registered trademarks of Toshiba America
Information Systems, Inc. and/or Toshiba Corporation.
Adobe and Photoshop are either registered trademarks or trademarks of Adobe
Systems Incorporated in the United States and/or other countries.
Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any
use of such marks by Toshiba is under license. Other trademarks and trade names
are those of their respective owners.
DirectX, Active Desktop, DirectShow, and Windows Media are registered
trademarks of Microsoft Corporation.
Dolby and the double-D symbol are registered trademarks of Dolby Laboratories.
ExpressCard is a registered trademark of PCMCIA.
HDMI, the HDMI Logo and High-Definition Multimedia Interface are
trademarks or registered trademarks of HDMI Licensing LLC.
Intel, Intel Core, Celeron, Centrino and Pentium are trademarks or registered
trademarks of Intel Corporation or its subsidiaries in the United States and other
countries.
Memory Stick, Memory Stick PRO, and i.LINK are trademarks or registered
trademarks of Sony Corporation.
Microsoft, Outlook, Windows, and Windows Vista are either registered
trademarks or trademarks of Microsoft Corporation in the United States and/or
other countries.
MultiMediaCard and MMC are registered trademarks of MultiMediaCard
Association.
Secure Digital and SD are trademarks of SD Card Association.
TouchPad is a trademark of Synaptics, Inc.
Wi-Fi is a registered trademark of the Wi-Fi Alliance.
xD-Picture Card is a trademark of Fuji Photo Film, Co., Ltd.
All other brand and product names are trademarks or registered trademarks of
their respective companies.
Computer Disposal Information
This lamp may contain mercury. Disposal of this product may be regulated due to
environmental considerations. For disposal, reuse or recycling information,
please contact your local government or the Electronic Industries Alliance at
As part of Toshiba’s commitment to preserving the environment, Toshiba
and select Recycling & Trade-in Programs, or enter Recycle in the search bar.
Contents
Important information on your computer’s
cooling fan..................................................46
Setting up your computer .......................................46
Connecting to a power source ................................47
Charging the main battery.......................................49
Using the computer for the first time......................50
Opening the display panel.................................50
30
Registering your computer with Toshiba ................52
Installing a memory module .............................54
(recommended recovery method)...............63
Checking the internal storage drive operating
Using the TouchPad™.............................................75
Adjusting the quality of the external display......80
Using an external keyboard.....................................80
Using a mouse........................................................80
Connecting a printer ...............................................80
Setting up a printer ...........................................81
Turning off the computer........................................82
Options for turning off the computer ................82
Contents
32
Using and configuring Sleep mode...................89
Character keys .................................................97
Optical drive components ...............................105
Media control buttons.....................................106
Inserting an optical disc (slot-type drive)........106
Removing a disc (slot-type drive)...................107
Inserting an optical disc (tray-type drive) .......108
Playing an audio CD........................................110
Playing optical media......................................110
Recording optical media .................................110
Removing the battery from the computer .......125
Inserting a charged battery .............................127
Taking care of your battery ...................................128
Safety precautions ..........................................128
Maintaining your battery.................................129
Disposing of used batteries ..................................129
Traveling tips ........................................................131
Contents
34
An overview of using the Internet .........................138
Inserting an ExpressCard® ..............................143
TOSHIBA Assist ....................................................148
Connect...........................................................149
Secure.............................................................150
Protect & Fix...................................................151
Optimize..........................................................152
TOSHIBA Application Installer...............................153
Setting passwords ................................................154
TOSHIBA Zooming Utility......................................168
TOSHIBA eco Utility ..............................................174
TOSHIBA Service Station ......................................175
TOSHIBA PC Health Monitor.................................176
Enabling the TOSHIBA PC Health Monitor ......177
ConfigFree®...........................................................179
Getting Started................................................179
ConfigFree® Utilities........................................180
Contents
36
Data and system configuration backup in the
Windows® operating system.....................206
If you need further assistance...............................211
Before you contact Toshiba ............................211
Contacting Toshiba .........................................211
Other Toshiba Internet Web sites..........................212
Toshiba’s worldwide offices..................................212
Hibernation mode ...........................................223
Disabling or enabling wireless devices............226
Zoom (Display resolution) ..............................228
Keyboard hot key functions ...........................229
Appendix B: Power Cord/Cable Connectors.......................... 230
Glossary.................................................................................... 231
Index.......................................................................................... 245
Introduction
Welcome to the world of powerful, portable, multimedia
computing. With your Toshiba computer, your work and
entertainment can accompany you wherever you go.
Your computer model may be ENERGY STAR® compliant. If the
model you purchased is compliant, it is labeled with the ENERGY
STAR® logo on the computer and the following information
applies.
Toshiba is a partner in the Environmental Protection Agency’s
(EPA) ENERGY STAR® Program and has designed this computer
to meet the latest ENERGY STAR® guidelines for energy
efficiency. Your computer ships with the power management
options preset to a configuration that will provide the most stable
operating environment and optimum system performance for both
AC power and battery modes.
To conserve energy, your computer is set to enter the low-power
Sleep mode which shuts down the system and display within 15
minutes of inactivity in AC power mode. We recommend that you
leave this and other energy saving features active, so that your
computer will operate at its maximum energy efficiency. You can
wake the computer from Sleep mode by pressing the power button.
See the “Mobile Computing” section of the Toshiba User’s Guide
for more information on using power management settings to
conserve computer energy.
38
Introduction
39
According to the EPA, a computer meeting the new ENERGY
STAR® specifications will use between 20% and 50% less energy
depending on how it is used. If all U.S. household and businesses
replaced old computers with new ENERGY STAR® qualified
models, we would save more than $1.8 billion in energy costs over
the next five years and avoid greenhouse gas emissions equivalent
to more than 2.7 million cars.
If every computer purchased by businesses next year met the new
ENERGY STAR® requirements, businesses would save more than
$210 million over the lifetime of those models. That is equivalent to
lighting 120 million square feet of U.S. commercial building space
each year.
During 2006 Americans, with the help of ENERGY STAR®, saved
about $14 billion dollars on their utility bills and avoided
greenhouse gas emissions equivalent to those from 25 million
vehicles.
information regarding the ENERGY STAR® Program.
This computer is compatible with European Union Directive
2002/95/EC, Restriction of the use of certain Hazardous Substances
in electrical and electronic equipment (RoHS), which restricts use of
lead, cadmium, mercury, hexavalent chromium, PBB, and PBDE.
Toshiba requires its computer component suppliers to meet RoHS
requirements and verifies its suppliers’ commitment to meeting
RoHS requirements by conducting component sampling inspections
during the product design approval process.
NOTE
NOTE
Certain Microsoft® software product(s) included with this computer
may use technological measures for copy protection. IN SUCH
EVENT, YOU WILL NOT BE ABLE TO USE THE PRODUCT IF YOU DO
NOT FULLY COMPLY WITH THE PRODUCT ACTIVATION
PROCEDURES. Product activation procedures and Microsoft’s
privacy policy will be detailed during initial launch of the product, or
upon certain reinstallations of the software product(s) or
reconfigurations of the computer, and may be completed by Internet
or telephone (toll charges may apply).
Some software may differ from its retail version (if available), and
may not include user manuals or all program functionality.
Introduction
This guide
40
The product specifications and configuration information are
NOTE
designed for a product Series. Your particular model may not have
all the features and specifications listed or illustrated. For more
detailed information about the features and specifications on your
particular model, please visit Toshiba’s Web site at
While Toshiba has made every effort at the time of publication to
ensure the accuracy of the information provided herein, product
specifications, configurations, prices, system/component/options
availability are all subject to change without notice. For the most up-
to-date product information about your computer, or to stay current
with the various computer software or hardware options, visit
This guide
This guide introduces the computer’s features. You can:
❖
❖
❖
Read the entire guide from beginning to end.
Skim through and stop when a topic interests you.
Use the table of contents and the index to find specific
information.
Introduction
Safety icons
41
Safety icons
This manual contains safety instructions that must be observed to
avoid potential hazards that could result in personal injuries,
damage to your equipment, or loss of data. These safety cautions
have been classified according to the seriousness of the risk, and
icons highlight these instructions as follows:
Indicates an imminently hazardous situation which, if not avoided,
will result in death or serious injury.
Indicates a potentially hazardous situation which, if not avoided,
could result in death or serious injury.
Indicates a potentially hazardous situation which, if not avoided, may
result in minor or moderate injury.
Indicates a potentially hazardous situation which, if not avoided, may
result in property damage.
Provides important information.
NOTE
Other icons used
Additional icons highlight other helpful or educational information:
TECHNICAL NOTE: This icon indicates technical information about
the computer.
HINT: This icon indicates helpful hints and tips.
DEFINITION: This icon indicates the definition of a term used in the
text.
Introduction
Other documentation
42
Your computer’s features and specifications
Certain computer chassis are designed to accommodate all possible
configurations for an entire product Series. Your select model may
not have all the features and specifications corresponding to all of
the icons or switches shown on the computer chassis, unless you
have selected all those features.
This information applies to all the features and icons described in
this guide.
Below are examples of some of the many possible icons used on
your computer:
(Sample Illustration) System icons
Other documentation
Your computer comes with the following documentation:
❖
❖
An electronic version of the user’s guide (this document)
It may also contain guides for other programs that may come
with your system.
For accessory information, visit Toshiba’s Web site at
Service options
complement its standard limited warranty. Toshiba’s standard
limited warranty, extended warranty, and service upgrade terms and
To stay current on the most recent software and hardware options
for your computer, and for other product information, be sure to
If you have a problem or need to contact Toshiba, see “If Something
Goes Wrong” on page 183.
Chapter 1
Getting Started
This chapter provides tips for using your computer effectively,
summarizes how to connect components, and explains what to do
the first time you use your computer.
The “Instruction Manual for Safety and Comfort,” that is shipped
with your computer, contains important safety information. Please
read the safety instructions carefully and make sure you fully
understand the instructions before you attempt to use your
computer in order to avoid potential hazards that could cause bodily
injury, property damage, or damage the computer.
Selecting a place to work
Your computer is portable and designed to be used in a variety of
circumstances and locations.
Setting up a work environment
Place the computer on a hard flat surface that is large enough for the
computer and any other items you are using, such as a printer.
Leave enough space around the computer and other equipment to
provide adequate ventilation. Otherwise, they may overheat. Read
the “Provide adequate ventilation” section in the “Instruction
Manual for Safety and Comfort” that is shipped with your
computer.
43
Getting Started
Selecting a place to work
44
To keep your computer in prime operating condition, protect your
work area from:
❖
❖
Dust, moisture, and direct sunlight.
Equipment that generates a strong electromagnetic field, such
as stereo speakers (other than speakers that are connected to
the computer) or speakerphones.
❖
Rapid changes in temperature or humidity and sources of
temperature change such as air conditioner vents or heaters.
❖
❖
Extreme heat, cold, or humidity.
Liquids and corrosive chemicals.
Keeping yourself comfortable
The Toshiba Instruction Manual for Safety and Comfort, included
with your computer, contains helpful information for setting up
your work environment and tips for working comfortably
throughout the day.
Precautions
Your computer is designed to provide optimum safety and ease of
use, and to withstand the rigors of travel. You should observe
certain precautions to further reduce the risk of personal injury or
damage to the computer.
❖
Avoid prolonged physical contact with the underside or surface
of the computer.
Never allow any liquids to spill into any part of your computer, and
never expose the computer to rain, water, seawater or moisture.
Exposure to liquid or moisture can cause electric shock or fire,
resulting in damage or serious injury. If any of these eventualities
should accidentally occur, immediately:
1. Turn off the computer.
2. Disconnect the AC adaptor from the power plug socket and
computer.
3. Remove the battery pack.
Failure to follow these instructions could result in serious injury or
permanent damage to the computer.
Do not turn on the power again until you have taken the computer to
an authorized service center.
Getting Started
Selecting a place to work
45
❖
❖
Avoid prolonged physical contact with the underside or surface
of the computer.
Computer base and palm rest can become hot! Avoid prolonged
contact to prevent heat injury to skin.
Read the “Avoid extended contact between computer base/palm rest
and skin” section in the “Instruction Manual for Safety and
Comfort” that is shipped with your computer.
Never place a heavy object on the computer and be careful not to
drop a heavy object onto the computer. It could damage the
computer or cause system failure.
❖
❖
Never turn off the computer if a drive light indicates a drive is active.
Turning off the computer while it is reading from or writing to
a disk/disc or flash media may damage the disk/disc or flash
media, the drive, or both.
Keep the computer and disks away from objects that generate
strong magnetic fields, such as large stereo speakers.
Information on some disks is stored magnetically. Placing a
magnet too close to a disk can erase important files.
Handle discs carefully. Avoid touching the surface of the disc. Grasp
it by its center hole and edge. If you handle the disc incorrectly, you
could damage the disc and possibly lose data.
❖
Scan all new files for viruses.
This precaution is especially important for files you receive via
email or download from the Internet. Occasionally, even new
programs you buy from a supplier may contain a computer
virus. You need a special program to check for viruses. Ask
your dealer to help you.
Getting Started
Setting up your computer
46
Important information on your computer’s cooling fan
Your computer may have a CPU cooling fan that cools the CPU by
drawing outside air into the computer.
Always make sure your computer and AC adaptor have adequate
ventilation and are protected from overheating when the power is turned
on or when an AC adaptor is connected to a power outlet (even if your
computer is in Sleep mode). In this condition, observe the following:
❖
❖
Never cover your computer or AC adaptor with any object.
Never place your computer or AC adaptor near a heat source,
such as an electric blanket or heater.
❖
❖
Never cover or block the air vents including those located at the
base of the computer.
Always operate your computer on a hard flat surface. Using your
computer on a carpet or other soft material can block the vents
located at the base of the computer.
Overheating your computer or AC adaptor could cause system
failure, computer or AC adaptor damage or a fire, possibly resulting
in serious injury.
Read the “Provide adequate ventilation” section in the “Instruction
Manual for Safety and Comfort” that is shipped with your
computer.
The cooling fan location will vary depending on the computer.
NOTE
Setting up your computer
TECHNICAL NOTE: You must complete all setup steps up to and
external or internal components to your computer. These
components include, but are not limited to, a mouse, keyboard,
printer, memory, and ExpressCards®.
Your computer contains a rechargeable main battery that needs to
be charged before you can use it.
To use external power or to charge the battery you must attach the
AC adaptor. See “Connecting to a power source” on page 47.
Getting Started
Connecting to a power source
47
Please handle your computer carefully to avoid scratching or
damaging the surface.
NOTE
Connecting to a power source
Your computer requires power to operate. Use the power cord/cable
and AC adaptor to connect the computer to a live electrical outlet,
or to charge the computer’s battery.
Never pull on a power cord/cable to remove a plug from a socket. Always
grasp the plug directly. Failure to follow this instruction may damage the
cord/cable, and/or result in a fire or electric shock, possibly resulting in
serious injury.
Always confirm that the power plug (and extension cable plug if used) has
been fully inserted into the socket, to ensure a secure electrical connection.
Failure to do so may result in a fire or electric shock, possibly resulting in
serious injury.
Be careful if you use a multiple connector. An overload on one socket
could cause a fire or electric shock, possibly resulting in serious
injury.
Always use the TOSHIBA AC adaptor that was provided with your
computer and the TOSHIBA Battery Charger (that may have been provided
with your computer), or use AC adaptors and battery chargers specified by
TOSHIBA to avoid any risk of fire or other damage to the computer. Use of
an incompatible AC adaptor or Battery Charger could cause fire or damage
to the computer possibly resulting in serious injury. TOSHIBA assumes no
liability for any damage caused by use of an incompatible adaptor or
charger.
AC adaptor
Power cord/cable
AC adaptor cord
(Sample Illustration) Power cord/cable and AC adaptor
Getting Started
Connecting to a power source
48
To connect AC power to the computer:
1
Connect the power cord/cable to the AC adaptor.
(Sample Illustration) Connecting the power cord/cable to the AC
adaptor
Handling the cord on this product will expose you to lead, a
chemical known to the State of California to cause birth defects or
other reproductive harm. Wash hands after handling.
_
+
2
Plug the AC adaptor cord into the DC-IN on the side of the
computer.
(Sample Illustration) Connecting the AC adaptor cord to the
computer
3
Connect the power cord/cable to a live electrical outlet.
The AC power light on the indicator panel glows white.
Never attempt to connect or disconnect a power plug with wet hands.
Failure to follow this instruction could result in an electric shock,
possibly resulting in serious injury.
Getting Started
Charging the main battery
49
The computer’s main battery light gives you an indication of
the main battery’s current charge:
❖
Glows amber while the main battery is being charged
(AC adaptor connected)
❖
❖
Glows white when the main battery is fully charged
Is unlit when the main battery has discharged, the battery
is not charging, or the AC adaptor is not plugged into the
computer or AC outlet
❖
Flashes amber when the main battery charge is low and it
is time to recharge the main battery or plug in the AC
adaptor
NOTE
If the AC power light flashes amber during charging, either the main
battery is malfunctioning, or it is not receiving correct input from the
AC power supply.
Disconnect the AC power cord/cable and remove the main battery
pack. See “Changing the main battery” on page 125 for information
on replacing the main battery.
Charging the main battery
Before using the battery to power the computer, you must charge
the battery.
To charge the battery, leave the computer plugged into an AC power
source with the computer turned off until the battery light glows
white. After that, the battery will be completely charged and ready
to power the computer.
Once the battery is charged for the first time, avoid leaving the
computer plugged in and turned off for more than a few hours at a
time. Continuing to charge a fully charged battery can damage the
battery.
TECHNICAL NOTE: The recharging of the battery cannot occur when
your computer is using all of the power provided by the AC adaptor
to run applications, features, and devices. Your computer’s Power
Options utility can be used to select a power level setting that
reduces the power required for system operation and will allow the
battery to recharge.
Getting Started
Using the computer for the first time
50
Battery life and charge time may vary depending on the applications,
power management settings, and features used.
NOTE
Using the computer for the first time
The computer is now ready for you to turn it on and begin using it.
Opening the display panel
1
Facing the front of the computer, locate the center of the
display panel.
2
3
Gently raise the panel.
Adjust the display to a comfortable viewing angle.
(Sample Illustration) Opening the display panel
When opening or closing the display panel, place one hand on the
palm rest to hold the computer in place and use the other hand to
slowly open or close the display panel.
NOTE
To avoid damaging the display panel, do not force it beyond the point
where it moves easily and never lift the computer by the display
panel.
Do not press or push on the display panel and be careful to remove
any pens or other objects from the keyboard area before closing the
display panel.
Getting Started
Using the computer for the first time
51
Small bright dots may appear on your screen display when you turn
on your computer. Your display contains an extremely large number
of thin-film transistors (TFT) and is manufactured using high-
precision technology. Any small bright dots that may appear on
your display are an intrinsic characteristic of the TFT
manufacturing technology. Over a period of time, and depending on
the usage of the computer, the brightness of the screen will
deteriorate. This is also an intrinsic characteristic of the screen
technology. When the computer is operated on battery power, the
screen will dim and you may not be able to increase the brightness
of the screen while on battery power.
Turning on the power
To turn on the computer:
1
Make sure any external devices (such as the AC adaptor, if you
plan to use AC power rather than battery power) are properly
connected and ready.
2
3
Check to ensure that all drives and slots are empty.
Press and release the power button. The ON/OFF light glows
white.
(Sample Illustration) Turning on the power
The preinstalled operating system will load automatically.
When you turn on the computer for the first time, do not turn off the
power again until the operating system has loaded completely.
Getting Started
Registering your computer with Toshiba
52
Setting up your software
When you turn on the computer for the first time, do not turn off the
power again until the operating system has loaded completely.
The names of windows displayed, and the order in which windows
appear, may vary according to your software setup choices.
NOTE
The first time you turn on your computer, the Setup Wizard guides
you through steps to set up your software.
1
2
3
4
5
6
7
From the Welcome screen click Next to enter the Setup
Wizard.
Confirm acceptance of Microsoft’s End User License
Agreement and click Next.
Enter your desired user name and password, choose a picture to
be associated with your user account, and then click Next.
Enter the computer name and choose your background and
then click Next.
Click the appropriate option from the Help Protect Windows
Automatically screen.
Follow the remaining screen prompts to complete the setup
process.
Click Start when the Thank You message appears.
The Windows® operating system checks the system’s
performance, and then may restart your computer.
Registering your computer with Toshiba
Product registration is strongly recommended, and allows Toshiba
to send you periodic updates, announcements, and special offers
applicable to your product. Product registration can be completed
by either visiting the Toshiba Web site at
Resources icon on your desktop and then double-clicking Toshiba
Registration. Failure to complete Product Registration will not
diminish Customer rights under the Toshiba standard limited
Warranty.
To register online, you must be connected to the Internet.
NOTE
Getting Started
Adding optional external devices
53
Before adding external devices or memory, Toshiba recommends
NOTE
❖
page 53)
❖
❖
Connect a full-size keyboard (see “Using an external
keyboard” on page 80)
❖
Connect an external monitor (see “Using external display
devices” on page 77)
❖
❖
Connect a local printer (see “Connecting a printer” on page 80)
Install an ExpressCard® (see “Using an ExpressCard®” on
page 143)
Adding memory (optional)
HINT: To purchase additional memory modules, see the accessories
information packaged with your system or visit
Your computer comes with enough memory to run most of today’s
popular applications. You may want to increase the computer’s
memory if you use complex software or process large amounts of
data.
Before adding external devices or memory, Toshiba recommends
setting up your software. See “Setting up your software” on page 52.
NOTE
Getting Started
Adding memory (optional)
54
Installing a memory module
Memory modules can be installed in the memory module slots on
the base of the computer. You will need a small Phillips screwdriver
for this procedure.
If the computer has been running recently, the memory module(s)
may be hot. The surrounding area may also be hot. Allow the
module(s) to cool to room temperature before replacing it. Avoid
touching the cover, the module(s), and the surrounding area before
they have cooled. Failure to follow these directions could result in
minor bodily injury.
To avoid damaging the computer’s screws, use a small Phillips
screwdriver that is in good condition.
Installing a memory module with the computer’s power on may
damage the computer, the module, or both.
The computer has two memory slots—Slot A and Slot B. You can
install one or two memory modules.
Before you install or remove a memory module, turn off the computer
using the Start menu. If you install or remove a memory module
while the computer is in Sleep or Hibernation mode, data will be lost.
For this model Slot A is the bottom slot. Slot B is the top slot. If only
one memory module is to be installed, it must be installed in Slot A.
NOTE
Getting Started
Adding memory (optional)
55
If the computer is on, begin at step 1; otherwise, skip to step 3.
1
Click Start, and then click the arrow next to the lock button in
the lower-right corner of the Start menu.
The Shut Down menu appears.
Arrow
Start
(Sample Image) Shut Down menu
Shut Down Menu
2
3
The operating system turns off the computer.
Unplug and remove any cables connected to the computer,
including the AC adaptor.
4
5
Close the display panel and turn the computer upside down.
Remove the main battery. For information on removing the
main battery, see “Removing the battery from the computer”
on page 125.
Memory module
slot cover
Front of computer
(Sample Illustration) Locating the memory module slot cover
Getting Started
Adding memory (optional)
56
6
Using a small Phillips screwdriver, loosen the captive screw
that secures the memory module slot cover.
Front of computer
(Sample Illustration) Removing the memory module slot cover
7
8
Remove the memory module slot cover.
Place the screw and the cover in a safe place so that you can
retrieve them later.
Static electricity can damage the memory module. Before you handle
the module, touch a grounded metal surface to discharge any static
electricity you may have built up.
Avoid touching the connector on the memory module or on the
computer. Grease or dust on the connector may cause memory
access problems.
9
Carefully remove the new memory module from its antistatic
packaging, without touching its connector.
10 Locate an empty memory module slot on the underside of the
computer.
If no memory slot is available, you must remove a module by
performing steps 2-3 of “Removing a memory module” on page 59.
NOTE
Getting Started
Adding memory (optional)
57
If your system has the memory modules stacked on top of one
another, you must remove the top module first before
removing/installing the bottom module.
NOTE
NOTE
For this model Slot A is the bottom slot. Slot B is the top slot. If only
one memory module is to be installed, it must be installed in Slot A.
11 Pick up the memory module by its sides, avoiding any contact
with its connector. Position the module toward the socket,
aligning the connector’s notch with the matching key in the
socket.
notch
latch
connector
latch
key
(Sample Illustration) Aligning the memory module with the socket
12 Firmly press the memory module into the memory slot’s socket
at approximately a 30-degree angle (to the horizontal surface
of the computer).
(Sample Illustration) Inserting the memory module into the socket
Getting Started
Adding memory (optional)
58
13 Once the module’s connector is fully inserted into the socket,
press downward on the top edge of the module to seat the
module into the latches at the sides of the socket. These latches
should “snap” into place securely with the corresponding
cutouts in the side of the module. If the latches and cutouts do
not line up correctly, repeat steps 12-13.
latch
latch
(Sample Illustration) Pressing down on the memory module
Do not force the memory module into position. The memory
module should be completely inserted into the socket and level
when secured in place.
Slot A
Slot B
Front of computer
(Sample Illustration) Inserting the memory module into the slot
For this model Slot A is the bottom slot. Slot B is the top slot. If only
one memory module is to be installed, it must be installed in Slot A.
NOTE
Getting Started
Adding memory (optional)
59
14 Replace the memory module slot cover and secure it using the
screw.
15 Re-insert the main battery. For more information on inserting
the main battery, see “Inserting a charged battery” on page 127.
16 Turn the computer right side up.
17 Reconnect the cables.
18 Restart the computer.
installed for the computer to work.
You can now continue setting up the computer. When the operating
system has loaded, you can verify that the computer has recognized
the additional memory module.
If you are adding extra memory after setting up the computer, verify
that the computer has recognized it correctly as described in
“Checking total memory” on page 61.
Removing a memory module
If you need to remove a memory module:
1
Complete steps 1–8 in “Installing a memory module” on
page 54 to shut down the computer and open the memory
module slot cover.
Do not try to remove a memory module with the computer turned on.
You can damage the computer and the memory module.
Do not remove the memory module while the computer is in Sleep or
Hibernation mode. The computer could hang up the next time you
turn it on and data in memory will be lost. In either of the above
cases, the Sleep configuration will not be saved.
Getting Started
Adding memory (optional)
60
The following screen may appear when you turn on the power:
NOTE
If “Start Windows® Normally” is highlighted, then press Enter.
If one of the Safe Mode options is highlighted, it is best to press
Enter to go into Safe Mode, then shut down and restart the system, at
which time Windows® should boot back up normally.
When Safe Mode is suggested, this could be a sign that you may
need to scan your internal storage drive for errors or defragment the
drive. If so, consult Windows® Help and Support.
2
Pull the latches away from the memory module.
The memory module pops up slightly.
If your system has the memory modules stacked on top of one
another, you must remove the top module first before
removing/installing the bottom module.
NOTE
Getting Started
Adding memory (optional)
61
3
Gently lift the memory module to a 30-degree angle and slide it
out of the slot.
Slot A
Slot B
Front of computer
(Sample Illustration) Removing the memory module
4
5
Replace the memory module slot cover and secure it using the
screw.
Re-insert the main battery. For more information on inserting
the main battery, see “Inserting a charged battery” on page 127.
6
7
8
Turn the computer right side up.
Reconnect the cables.
Restart the computer.
TECHNICAL NOTE: You must have at least one memory module
installed for the computer to work.
Checking total memory
When you add or remove a memory module, you can check that the
computer has recognized the change. To do this:
1
then System.
The System window appears.
2
The total memory is displayed below the System heading
under Memory (RAM).
If the computer does not recognize the memory configuration, turn
off the computer and remove the memory module slot cover
(complete steps 1-8 in “Installing a memory module” on page 54),
and then check that the module is inserted completely into the
socket and lined up squarely with the socket latches.
Getting Started
Recovering the Internal Storage Drive
62
From time to time, Windows® will display a pop-up that says,
“Windows® needs your permission to continue.” This is a security
feature to prevent programs or people from doing things on your
computer without your permission. If you were trying to perform the
action, click Continue; otherwise, click Cancel. If unsure, cancel and
try again.
NOTE
Recovering the Internal Storage Drive
your internal storage drive if necessary.
The following internal storage drive recovery options are available:
Recovery option
Description
Recover to out-of-box
state
This option restores the original factory image to your
internal storage drive, returning your computer to its
out-of-box state. (Recommended recovery method)
recovery method)” on page 63.
Recover to a custom size This option allows you to specify a custom size for
partition
the C: partition and then restores your C: drive to its
out-of-box state. Note: With this option, any changes
you made to the C: drive and any other drive
partitions you may have created are deleted.
See “Recovering to a custom size partition” on
page 65.
Recover without changing This option recovers just your C: drive, leaving any
the internal storage drive other partitions you may have created (for example, a
partitions
D: drive) intact.
storage drive partitions” on page 68.
Restore from recovery
media
If you have created recovery media (strongly
recommended), you can recover your system even if
the recovery utilities have been deleted from your
internal storage drive or if you have replaced your
computer’s internal storage drive.
See “Creating recovery media” on page 70 and
“Restoring from recovery media” on page 71.
Getting Started
Recovering the Internal Storage Drive
❖ During the internal storage drive recovery process it is strongly
recommended that your computer be connected to an external
power source via the AC adaptor.
NOTE
❖ It is strongly recommended that you create recovery media
before using your system for the first time. For more information
on creating recovery media, see “Creating recovery media” on
page 70.
❖ The Toshiba Recovery Wizard also provides the option of erasing
your internal storage drive, without restoring the information on
the drive. See “Erasing the Internal Storage Drive” on page 73 for
more information.
Recovering to out-of-box state (recommended recovery method)
Recovering an internal storage drive to its out-of-box state deletes all
partitions on the drive and all information stored in those partitions.
Be sure to save your work to external media before executing the
recovery.
During the recovery process it is strongly recommended that your
computer be connected to an external power source via the AC
adaptor.
NOTE
You can recover the original factory image (returning the computer
to its out-of-box state) using the utilities stored on your computer’s
internal storage drive or using recovery media, if you have created
recovery discs. To recover using the first method, follow the
procedure below. To recover using the second method, see
“Restoring from recovery media” on page 71.
To recover the original factory image using the utilities on your
computer’s internal storage drive:
1
2
Make sure the computer is turned off.
Press and hold the 0 (zero) key on your keyboard while
powering on the computer.
3
If your system offers a choice of Windows Vista® 32-bit or
64-bit operating system, select one at this time. If not, skip to
step 4.
Getting Started
Recovering the Internal Storage Drive
64
4
A warning screen appears, stating that when the recovery is
executed all data will be deleted and rewritten. Click Yes to
continue.
(Sample Image) Warning screen
5
When the Toshiba Recovery Wizard opens and the Selecting a
process screen displays, select Recovery of Factory Default
Software and then click Next.
(Sample Image) Selecting a Process screen
Getting Started
Recovering the Internal Storage Drive
65
6
The Recovery of Factory Default Software screen appears.
Select Recover to out-of-box state.
(Sample Image) Recovery of Factory Default Software screen
7
Click Next.
A confirmation message displays reminding you that all data
will be lost during the recovery process. Be sure to save your
work to external media before proceeding.
8
9
Click Next to begin the recovery.
When the process is complete, a message displays indicating
that the internal storage drive has been recovered.
Press any key on the keyboard to restart the computer.
Recovering to a custom size partition
Recovering to a custom size partition deletes all partitions on the
drive and all information stored in those partitions. Be sure to save
your work to external media before executing the recovery.
During the recovery process it is strongly recommended that your
computer be connected to an external power source via the AC
adaptor.
NOTE
Getting Started
Recovering the Internal Storage Drive
66
The “Recover to a custom size partition” option restores your C:
drive to its out-of-box state, and allows you to specify the size for
the C: partition. You can resize and recover the C: drive using the
utilities stored on your computer’s internal storage drive or using
recovery media, if you have created recovery discs. To recover
using the first method, follow the procedure below. To recover
using the second method, see “Restoring from recovery media” on
page 71.
To resize and recover the C: drive using the utilities on your
computer’s internal storage drive:
1
2
Make sure the computer is turned off.
Press and hold the 0 (zero) key on your keyboard while
powering on the computer.
3
4
If your system offers a choice of Windows Vista® 32-bit or
64-bit operating system, select one at this time. If not, skip to
step 4.
A warning screen appears, stating that when the recovery is
executed all data will be deleted and rewritten. Click Yes to
continue.
(Sample Image) Warning screen
Getting Started
Recovering the Internal Storage Drive
67
5
When the Toshiba Recovery Wizard opens and the Selecting a
process screen displays, select Recovery of Factory Default
Software and then click Next.
(Sample Image) Selecting a Process screen
6
The Recovery of Factory Default Software screen appears.
Select Recover to a custom size partition.
(Sample Image) Recovery of Factory Default Software screen
7
8
Use the on-screen arrow buttons in The size of drive C: field
to set the partition size.
Click Next.
A confirmation message displays reminding you that all data
will be lost during the recovery process. Be sure to save your
work to external media before proceeding.
Getting Started
Recovering the Internal Storage Drive
68
9
Click Next to begin the recovery.
When the process is complete, a message displays indicating
that the C: drive has been recovered.
10 Press any key on the keyboard to restart the computer.
Recovering without changing the internal storage drive partitions
Recovering without changing the internal storage drive partitions
deletes all information stored on the C: drive. Be sure to save your
work to external media before executing the recovery. If you have
created other partitions (for example, a D: drive), those partitions will
remain intact and any information on them will not be affected.
During the internal storage drive recovery process it is strongly
source via the AC adaptor.
NOTE
You can recover the C: drive without affecting other partitions by
either using the utilities stored on your computer’s internal storage
drive or by using recovery media, if you have created recovery
discs. To recover using the first method, follow the procedure
below. To recover using the second method, see “Restoring from
recovery media” on page 71.
To recover using the utilities on your computer’s internal storage
drive:
1
2
Make sure the computer is turned off.
Press and hold the 0 (zero) key on your keyboard while
powering on the computer.
3
If your system offers a choice of Windows Vista® 32-bit or
64-bit operating system, select one at this time. If not, skip to
step 4.
Getting Started
Recovering the Internal Storage Drive
69
4
A warning screen appears stating that when the recovery is
executed all data will be deleted and rewritten. Click Yes to
continue.
(Sample Image) Warning screen
5
When the Toshiba Recovery Wizard opens and the Selecting a
process screen displays, select Recovery of Factory Default
Software and then click Next.
(Sample Image) Selecting a Process screen
Getting Started
Recovering the Internal Storage Drive
70
6
The Recovery of Factory Default Software screen appears.
Select Recover without changing the hard drive partitions.
(Sample Image) Recovery of Factory Default Software screen
7
Click Next.
A confirmation message displays reminding you that all data
on the C: drive will be lost during the recovery process. Be sure
to save your work to external media before proceeding.
8
9
Click Next to begin the recovery.
When the process is complete, a message displays, indicating
that the C: drive has been recovered.
Press any key on the keyboard to restart the computer.
Creating recovery media
Depending on your system configuration, you may be able to copy
the internal storage drive recovery files to DVD, which gives you
the ability to recover your system if the recovery files have been
deleted from your internal storage drive or if you have replaced
your computer’s internal storage drive.
The system will prompt you to insert several blank DVDs to copy the
internal storage drive recovery files. If your optical disc drive is not a
writable drive, contact Toshiba Customer Support to obtain the
Recovery media for your system.
NOTE
The Toshiba Customer Support Center in the United States is
(800) 457-777; outside the United States it is (949) 859-4273.
Getting Started
Recovering the Internal Storage Drive
71
To create recovery DVDs:
1
Click Start, All Programs, TOSHIBA, Recovery, and then
Recovery Disc Creator.
2
3
Select DVD (to create Recovery media on DVD).
Select the items you want to copy to DVD by clicking the
check box next to each item’s Name—recovery files,
applications (original bundled drivers and applications), or
both the recovery files and applications.
4
5
Click Create.
Insert a blank DVD into your optical disc drive when
prompted.
As you create your recovery DVD set, be sure to label each DVD
sequentially (for example, “1 of 3”, “2 of 3”, etc.), so that you will
know in which order to insert the discs during recovery.
NOTE
6
Follow the on-screen prompts to complete the copy process.
For information on using the recovery media you have created with
the preceding steps, see “Restoring from recovery media” on
page 71.
Restoring from recovery media
The recovery process deletes information stored on the internal
storage drive. Be sure to save your work to external media before
executing the recovery.
recommended that your computer be connected to an external power
source via the AC adaptor.
NOTE
If you have created recovery DVDs for your system, you can
recover your system even if the recovery files have been deleted
from your internal storage drive or if you have replaced your
internal storage drive. For instructions on creating recovery media,
see “Creating recovery media” on page 70.
Getting Started
72
With recovery media, you can:
❖
❖
❖
Recover to out-of-box state
Recover to a custom size partition
Recover without changing the internal storage drive partitions
For more information on these options, see “Recovering the
Internal Storage Drive” on page 62.
To recover your internal storage drive using the utilities burned to
DVDs:
1
Insert the first recovery DVD into your optical drive and power
on the computer.
2
When the initial screen displays, press F12.
The boot menu appears.
3
4
Using the arrow keys, select the DVD option and press Enter.
The Selecting a Process screen appears. Select Toshiba
Recovery Wizard and then click Next.
5
6
7
8
If your system offers a choice of Windows Vista® 32-bit or
64-bit operating system, select one at this time. If not, skip to
step 6.
A warning screen appears, stating that when the recovery is
executed all data will be deleted and rewritten. Click Yes to
continue.
When the Toshiba Recovery Wizard opens and the Selecting a
Process screen displays, select Recovery of Factory Default
Software and then click Next.
Select one of the following options:
❖
❖
❖
Recover to out-of-box state—If you want to recover the
original factory image (returning the computer to its out-
of-box state).
Recover without changing the hard drive partitions—
If you want to recover the C: partition only, leaving other
partitions you may have created intact.
Recover to a custom size partition—If you want to
recover the C: drive to its out-of-box state and specify a
custom size for the C: drive. Note: This option deletes all
other partitions from the drive.
Getting Started
Erasing the Internal Storage Drive
73
9
Follow the on-screen instructions to complete the recovery
process.
When the process is complete, a message displays, indicating
that the drive has been recovered.
10 Press any key on the keyboard to restart the computer.
Erasing the Internal Storage Drive
Erasing the internal storage drive will delete all data on the drive,
including the partitions. Be sure to create recovery DVDs and back
up your data to external media before erasing the internal storage
drive.
If you want to restore the internal storage drive, use one of the
recovery options instead of erasing the drive. For more information,
see “Recovering the Internal Storage Drive” on page 62.
NOTE
To delete all data and partitions from the internal storage drive:
1
Access the Toshiba Recovery Wizard on your internal storage
drive or on your recovery DVDs.
❖
To access the Recovery Wizard on your internal
storage drive: Press and hold the 0 (zero) key while
powering on the computer. Select Windows Vista® 32-bit
or 64-bit operating system, if your system offers this
choice. Read the Warning screen that displays and then
click Yes to continue.
❖
To access the Recovery Wizard on your recovery
DVDs: Insert the first recovery DVD into the optical drive
and power on the computer. When the initial screen
displays, press F12. Using the arrow keys, select the DVD
option on the boot menu and then press Enter. Select
Toshiba Recovery Wizard, and then click Next.
2
Select Erase the hard disk and then click Next.
Getting Started
Erasing the Internal Storage Drive
74
3
Choose one of the following options on the Erase the hard disk
screen:
❖
Delete all data and partitions from the hard disk—This
option deletes all of the data on the internal storage drive
without overwriting the drive.
❖
Delete all partitions and overwrite all sectors on the
hard disk—This option deletes all data and then
overwrites the entire internal storage drive for security
purposes. This process may take several hours, depending
on the size of your internal storage drive.
(Sample Image) Erase the hard disk screen
4
Click Next.
A confirmation message displays reminding you that all data
on the internal storage drive will be lost. Be sure you have
saved your work to external media before proceeding.
5
6
Click Next to begin erasing the internal storage drive.
When the process is complete, a message displays, indicating
that the internal storage drive has been erased.
Press any key on the keyboard to restart the computer.
Getting Started
Checking the internal storage drive operating status
75
Checking the internal storage drive operating status
After restoring your hard disk drive, you can check its status as
follows:
1
2
3
4
5
Click Start.
Right-click Computer.
Select Manage.
Click Disk Management.
Highlight the hard disk drive in the Volume list to display its
status in the lower portion of the screen.
Installing drivers and applications
The Toshiba Application Installer allows you to reinstall the drivers
and applications that were originally bundled with your computer.
To reinstall drivers and applications:
1
Click Start, All Programs, Toshiba, Recovery, and then
TOSHIBA Application Installer.
2
3
4
5
Click Next.
Click the item you want to install.
Click Install.
Follow the on-screen prompts to complete the installation
process.
Using the TouchPad™
The TouchPad™, the small, rectangular area located in front of the
keyboard, is sensitive to touch and enables you to move the cursor
with the stroke of a finger. Simply move your finger on the
TouchPad in the direction you would like to move the cursor:
❖
❖
❖
❖
To move the cursor to the top of the page, push your finger
forward on the TouchPad.
To move the cursor to the bottom of the page, drag your finger
toward yourself.
To move the cursor to the right side of the page, slide your
finger across the TouchPad from left to right.
To move it to the left side, slide your finger from right to left.
Getting Started
Using the TouchPad™
76
Because the TouchPad is much smaller than the display screen,
moving your cursor across the screen often means having to move
your finger several times across the TouchPad in the preferred
direction.
NOTE
Once you have positioned your cursor, you can click it into place by
either double-tapping the TouchPad or clicking the control buttons.
Scrolling with the TouchPad™
There are two active regions on the TouchPad™ that allow you to
scroll as you would with any wheel device on a mouse or trackball.
To scroll vertically, run your finger up or down along the right edge
of the TouchPad. To scroll horizontally, run your finger along the
bottom edge of the TouchPad. This feature can be disabled or
changed in the Mouse Properties dialog box.
Control buttons
When a step instructs you to click or choose an item, move the
cursor to the item, then press and release the primary (left-hand)
button. To double-click, press the primary button twice in rapid
succession. The primary button usually corresponds to the left
mouse button.
The function of the secondary (right-hand) button depends on the
program you are using. It usually corresponds to the right mouse
button (“right-clicking”). Check your program’s documentation to
determine whether it uses the right mouse button.
TouchPad™ ON/OFF button
Press the TouchPad™ ON/OFF (
TouchPad while you are typing.
) button to enable/disable the
Disabling or enabling the TouchPad™
The TouchPad™ is enabled by default. To change the enable/disable
TouchPad setting, press Fn + F9. This hot key enables/disables the
TouchPad. For more information, see “Disabling or enabling the
TouchPad™” on page 227.
Getting Started
Using external display devices
77
Using external display devices
Your computer comes with a built-in display, but you can also
connect the following types of external display devices to the video
ports described below:
❖
An HDMI™-compatible television or VCR/DVD player via
the HDMI Out port
❖
An external monitor or projector via the RGB (monitor) port
RGB (monitor) port
*Available on certain models
(Sample Illustration) Side of system
Connecting the display device
If you are connecting a television or other video display device to
the computer’s HDMI™ Out port, refer to “Connecting an
HDMI™-compatible television or VCR/DVD player” on page 77.
Selecting video cables
To connect a device to the HDMI™ Out port, you must purchase an
HDMI cable.
Connecting an HDMI™-compatible television or VCR/DVD
player
To connect an HDMI™-compatible television or VCR/DVD player
to the computer:
1
Connect one end of an HDMI cable (not included with your
computer) to the HDMI Out port on the side of your computer,
and then connect the other end of the cable to your television.
Refer to the manual that came with the television for more
information.
Your computer will automatically detect the external display
device and activate a screen with display options. Choose the
settings you desire and click Apply. Then click OK.
Getting Started
Using external display devices
78
Connecting to a TV using HDMI™-CEC
(Available on certain models)
HDMI™-CEC (Consumer Electronics Control) is a standard in the
CE Industry which allows devices to work together over an HDMI
cable. Toshiba computers with HDMI-CEC include a Toshiba
utility (that may need to be installed) dedicated to take advantage of
its capabilities which can allow you to:
❖
❖
❖
❖
❖
Use the TV remote control to output the computer screen onto
the TV screen.
Use the TV remote control to launch, operate and close
applications on your computer.
Turn on the TV when the HDMI output is selected using the
Fn+F5 key.
Switch the video output (HDMI or LCD) when executing
certain desktop icons.
Enable/Disable the HDMI-CEC function on the computer.
For more detailed HDMI-CEC information visit
Connecting an external monitor or projector
You can easily attach an external monitor or projector to your
computer if you need a larger screen. To do this:
1
Read the directions that came with the monitor to see if you
first need to install new software.
2
Connect the monitor’s video cable to the RGB (monitor) port
on the side of the computer.
3
4
Connect the device’s power cable to a live electrical outlet.
Turn on the external device.
Your computer will automatically detect the external display
device and activate a screen with display options.
5
6
Select the settings you desire and click Apply.
Click OK.
In the future you can change the display settings by pressing Fn+F5,
or by configuring the display properties settings.
NOTE
Getting Started
Using external display devices
79
Directing the display output when you turn on the computer
Once you have connected an external display device, you can
choose to use the internal display only, the external device only, or
both simultaneously.
Some modes are only available with the appropriate device attached
and turned on.
NOTE
The quickest way to change the display output settings is to use the
display hot key (Fn + F5):
1
2
Press Fn and F5 simultaneously.
While holding down Fn, press F5 repeatedly until the setting
you want takes effect. Briefly pause each time you press the F5
key to allow time for the display to change.
This hot key cycles through the settings in the following order:
❖
❖
❖
❖
❖
Built-in display only
Built-in display and external monitor simultaneously
External monitor only
TV (or other external video device) only
Built-in display and TV (or other external video device)
simultaneously
❖
❖
❖
Built-in display and external monitor (extended desktop)
Built-in display and TV (extended desktop)
Swap—Switch primary display between internal display
and external monitor when using extended desktop
(Sample Image) Display options window
Release the Fn key.
3
Getting Started
Using an external keyboard
80
Adjusting the quality of the external display
To obtain the best picture quality from your television (or other
video display device), you may need to adjust the video settings.
See the video device documentation for additional configuration
steps.
Using an external keyboard
If you prefer to use a full-size keyboard, you can attach one to your
computer. The computer’s USB ports support most USB-
compatible keyboards.
Using a mouse
You may want to use a mouse instead of the computer’s built-in
TouchPad™. You can use a USB-compatible mouse.
Connecting a printer
Your printer documentation may require you to install the printer
software before physically connecting the printer to your computer. If
you do not install the software as instructed by the printer
manufacturer, the printer may not function correctly.
NOTE
Read the documentation that came with your printer. Follow the
manufacturer’s instructions when connecting a printer.
You can connect a USB-compatible printer to your computer
through the USB ports. To determine if the printer is USB-
compatible, check its documentation.
To make the connection, you need a suitable USB cable which may
come with your printer. If a USB cable was not included with your
printer, you can purchase one from a computer or electronics store.
If your printer supports Plug and Play, your computer may
automatically recognize the printer; the printer is then ready for use.
Refer to your printer documentation for further instructions.
TECHNICAL NOTE: To determine if your printer supports Plug and
Play, check its documentation.
Getting Started
Connecting a printer
81
If your printer does not support Plug and Play, you can set up the
printer as described in “Setting up a printer” on page 81.
To connect a printer to your computer:
1
Connect the printer cable to the printer and then connect the
other end to one of the computer’s USB ports.
2
Plug the printer’s power cable into a live AC outlet.
Setting up a printer
Some printers require a specific installation process. Refer to your
printer installation guide for instructions before completing the
following procedure.
NOTE
If your printer does not support Plug and Play, follow these steps to
set it up for the first time. You only need to set up the printer once.
1
Click Start, Control Panel, Hardware and Sound, and then
under Printers, click Add a printer.
The Add Printer Wizard appears.
(Sample Image) Add Printer Wizard
Follow the on-screen instructions to set up your printer.
2
Getting Started
Turning off the computer
82
Turning off the computer
Pressing the power button before shutting down the Windows®
operating system could cause you to lose your work. Make sure the
system indicator panel’s storage drive light and the drive-in-use light
are off. If you turn off the power while a disk/disc is being accessed,
you may lose data or damage the disk/disc and/or drive.
It is a good idea to turn off your computer when you are not using it
for a while.
If you are using the computer for the first time, leave the computer
plugged into a power source (even though the computer is off) to
fully charge the main battery.
Options for turning off the computer
Depending on the operating system installed, you have more than
one option available for turning off the computer: Shut Down,
Hibernate, and Sleep. Each option has its advantages.
❖
Use the Shut Down or Hibernate command if you will not be
using the computer for several days or if you must turn off your
computer.
You must turn off your computer in order to upgrade your
computer’s internal hardware (such as memory).
TECHNICAL NOTE: Before using the Shut Down option to turn off
your computer, save your files and make sure all disk/disc activity
lights are off.
If you change your mind and decide to continue working after all,
wait a few seconds before turning the computer on again.
❖
Use the Sleep command to save your work, system settings,
and current state of the desktop to memory, so that when you
turn on the computer again, you will quickly and automatically
return to where you left off.
Getting Started
Turning off the computer
83
Hibernation mode
Hibernation mode shuts the computer down completely, but it first
saves the current state of the computer to the internal storage drive.
Since Hibernation mode does not require power to maintain the
saved information, system settings are retained indefinitely.
Factors to consider when choosing Hibernation:
❖
❖
❖
While in Hibernation mode, the computer uses no main battery
power.
Because the state of the system is stored to the internal storage
drive, no data is lost if the main battery discharges.
Restarting from Hibernation takes less time and consumes less
main battery power than restarting after turning off the
computer using the Shut down command.
❖
❖
Restarting from Hibernation takes a little more time and
consumes more main battery power than restarting from Sleep.
When starting up again, the computer returns to the state in
which you left it, including all open programs and files you
were using.
For information on how to use and configure Hibernation mode see
“Using and configuring Hibernation mode” on page 86.
Sleep mode
The Sleep command places the computer into a power-saving
mode. Sleep saves the current state of the computer to memory so
that, when you restart the computer, you can continue working from
where you left off.
After your computer sleeps for an extended period of time, the
Windows® operating system may save any open documents and
programs to your internal storage drive, and then shuts down the
computer.
NOTE
Factors to consider when choosing Sleep:
❖
While in Sleep mode, the computer uses some main battery
power.
❖
Because the state of the system is stored in memory, you will
lose data if the main battery discharges while the computer is
in Sleep mode.
Getting Started
Turning off the computer
84
❖
❖
❖
Restarting from Sleep takes less time and consumes less main
battery power than restarting after turning off the computer
using the Hibernation or Shut down commands.
When starting up again, the computer returns to the mode in
which you left it, including all open programs and files you
were using.
try to enter Hibernation mode.
If you power down using the Sleep command and the main battery
discharges fully, your unsaved information will be lost. Be sure to
save your work first.
For information on using Sleep, see “Using and configuring Sleep
mode” on page 89.
Using the Shut Down command
The Shut down command completely shuts down the computer
without saving your work or the current state of the computer. This
command closes all open programs, shuts down the operating
system, and then turns off your computer.
Use the following steps to turn off your computer using the Shut
Down command:
1
Click Start, and then click the arrow next to the Lock button in
the lower-right part of the Start menu.
The Shut Down menu appears.
Arrow
Start
Shut Down Menu
(Sample Image) Shut Down menu
2
Click Shut Down.
The computer closes all open programs, shuts down the
operating system, and then turns off.
Getting Started
Turning off the computer
85
Turning off the computer more quickly
You can also turn off the computer by pressing the power button.
To use this method, you first need to activate it using the Power
Options feature. By default, pressing your computer’s power button
puts the computer into Sleep mode.
1
2
3
Click Start, Control Panel, System and Maintenance, and
then Power Options.
The Power Options window appears.
Click Change plan settings under the power plan to be
customized.
The Edit Plan Settings window appears.
Click Change advanced power settings.
The Advanced settings tab of the Power Options window
appears.
(Sample Image) Advanced settings tab of Power Options screen
4
5
Click Power buttons and lid to display the actions that you
can configure.
Select the options you want from the drop-down lists.
These options can be set separately for how they operate while the
computer is running on battery power or while connected to AC
power.
NOTE
Getting Started
Turning off the computer
86
❖
❖
❖
Lid close action
Set this option to Shut down if you want the computer to
shut down when you close the display panel.
Power button action
Set this option to Shut down if you want the computer to
shut down when you press the power button.
Start menu power button
Set this option to Shut down if you want the computer to
shut down when you click the power button in the Start
menu.
6
7
Click Apply.
Click OK.
Once the computer is configured, you can turn it off by either
pressing the power button or closing the display panel, depending
on the options set.
Restarting your computer
To start the computer up again, press the power button until the
ON/OFF light glows white.
If you turn off the computer by closing the display panel, you can
start it again by opening the display panel.
Using and configuring Hibernation mode
To turn off the computer using the Hibernation command:
1
Click Start, and then click the arrow next to the Lock button in
the lower-right part of the Start menu.
The Shut Down menu appears.
Arrow
Start
Shut Down Menu
(Sample Image) Shut Down menu
Getting Started
Turning off the computer
87
2
Click Hibernate.
The computer saves the state of all open programs and files,
turns off the display, and then turns off.
Configuring Hibernation mode options
You can place the computer into Hibernation mode by either
pressing the power button or closing the display panel. You can also
specify an amount of time after which the computer automatically
goes into Hibernation mode.
To use any of these methods, you first need to enable them using the
Power Options feature.
1
2
3
Click Start, Control Panel, System and Maintenance, and
then Power Options.
The Power Options window appears.
Click Change plan settings under the power plan to be
customized.
The Edit Plan Settings window appears.
Click Change advanced power settings.
The Advanced settings tab of the Power Options window
appears.
(Sample Image) Advanced settings tab of Power Options screen
4
Click Power buttons and lid to display the actions that you
can configure.
Getting Started
Turning off the computer
88
5
Select Hibernate for the options you want.
These options can be set separately for how they operate while the
computer is running on battery power or while connected to AC
power.
NOTE
❖
❖
❖
Lid close action
Set this option to Hibernate if you want the computer to
go into Hibernation mode when you close the display
panel.
Power button action
Set this option to Hibernate if you want the computer to
go into Hibernation mode when you press the power
button.
Start menu power button
Set this option to Hibernate if you want the computer to
go into Hibernation mode when you click the power
button in the Start menu.
6
7
Click Apply.
Click OK.
Once the computer is configured, you can place it into Hibernation
mode by either pressing the power button or closing the display
panel, depending on the Hibernation options set.
Starting again from Hibernation mode
To start up the computer from Hibernation mode, press the power
button until the ON/OFF light glows white. The computer returns to
the screen(s) you were using.
If you put the computer in Hibernation mode by closing the display
panel, you can start it again by opening the display panel.
Getting Started
Turning off the computer
89
Using and configuring Sleep mode
To turn off the computer using the Sleep command:
1
Click Start, and then click the arrow next to the Lock button in
the lower-right part of the Start menu.
The Shut Down menu appears.
Arrow
Start
Shut Down Menu
(Sample Image) Shut Down menu
2
Click Sleep.
The computer saves the status of all open programs and files to
the memory, turns off the display, and enters into a low-power
mode. The ON/OFF light blinks amber indicating the computer
is in Sleep mode.
Configuring Sleep mode options
You can place the computer into Sleep mode by either pressing the
power button or closing the display panel. You can also specify an
amount of time after which the computer automatically goes into
Sleep mode.
To use any of these methods, you first need to enable them using the
Power Options feature.
1
Click Start, Control Panel, System and Maintenance, and
then Power Options.
The Power Options window appears.
Getting Started
Turning off the computer
90
2
Click Change plan settings under the power plan to be
customized.
The Edit Plan Settings window appears.
(Sample Image) Edit Plan Settings screen
3
To change the amount of time after which the computer enters
Sleep mode:
❖
Under Put the computer to sleep, select the desired
amount of time in both the On battery and Plugged in
categories.
❖
To disable the computer from automatically entering Sleep
mode, select Never.
Getting Started
Turning off the computer
91
4
Click Change advanced power settings.
The Advanced settings tab of the Power Options window
appears.
(Sample Image) Advanced settings tab of Power Options screen
5
6
Click Power buttons and lid to display the actions that you
can configure.
Select Sleep for the options you want.
These options can be set separately for how they operate while the
computer is running on battery power or while connected to AC
power.
NOTE
❖
❖
❖
Lid close action
Set this option to Sleep if you want the computer to go
into Sleep mode when you close the display panel.
Power button action
Set this option to Sleep if you want the computer to go
into Sleep mode when you press the power button.
Start menu power button
Set this option to Sleep if you want the computer to go
into Sleep mode when you click the power button in the
Start menu.
7
8
Click Apply.
Click OK.
Getting Started
Customizing your computer’s settings
92
Once the computer is configured, you can place it into Sleep mode
by either pressing the power button or closing the display panel,
depending on the Sleep options set.
Starting again from Sleep mode
To start up the computer from Sleep mode, press the power button
until the ON/OFF light glows white. The computer returns to the
screen(s) you were using.
If you place the computer in Sleep mode by closing the display
panel, you can start it again by opening the display panel.
Closing the display panel
After you have turned off the computer, close the display panel to
keep dust and dirt out of the computer.
There are several ways in which you can customize your computer
to suit your particular requirements. Refer to your operating system
documentation or Help and Support for details.
more information, see “Power Plans” on page 122. There are
additional custom settings you can choose. See “Utilities” on
page 147.
Caring for your computer
This section gives tips on cleaning and moving your computer. For
information about taking care of your computer’s battery, see
“Taking care of your battery” on page 128.
Please handle your computer carefully to avoid scratching or
damaging the surface.
NOTE
Cleaning the computer
Keep liquids, including cleaning fluid, out of the computer’s
keyboard, speaker, and other openings. Never spray cleaner directly
onto the computer and/or display. Never use harsh or caustic
chemical products to clean the computer.
To keep your computer clean, gently wipe the display panel and
exterior case with a lightly dampened cloth.
Getting Started
Caring for your computer
93
Moving the computer
Before moving your computer, even across the room, make sure all
drive activity has ended (the internal storage drive and optical drive
indicator lights stop glowing) and all external peripheral cables are
disconnected.
Do not pick up the computer by its display panel or by the back.
Doing so could damage the system.
Using a computer lock
You may want to secure your computer to a heavy object such as
your desk. The easiest way to do this is to purchase an optional
computer lock cable. For more information on purchasing a cable
(Sample Illustration) Computer lock cable
To secure the computer:
1
Wrap the cable through or around some part of a heavy object.
Make sure there is no way for a potential thief to slip the cable
off the object.
2
Pass the locking end through the loop.
Getting Started
Caring for your computer
94
3
Insert the cable’s locking end into the security lock slot on your
computer, then engage the locking device.
The computer is now securely locked.
(Sample Illustration) Attaching security lock cable
Chapter 2
Learning the Basics
This chapter gives some computing tips and provides important
information about basic features.
Computing tips
❖
Save your work frequently.
Your work stays in the computer’s temporary memory until
you save it to the internal storage drive. If the network you are
using goes down and you must restart your computer to
reconnect, or your battery runs out of charge while you are
working, you will lose all work since you last saved.
See “Saving your work” on page 101 for further information.
HINT: Some programs have an automatic save feature that can be
activated. This feature saves your file to the internal storage drive at
preset intervals. See your software documentation for details.
95
Learning the Basics
96
❖
Back up your files to external media on a regular basis. Label
the backup copies clearly and store them in a safe place.
It is easy to put off backing up because it takes time. However,
if your internal storage drive suddenly fails, you will lose all
the data on it unless you have a separate backup copy. For more
information, see “Data and system configuration backup in the
Windows® operating system” on page 206.
❖
❖
Use Error-checking and Disk Defragmenter regularly to check
and optimize disk space and improve performance.
Scan all new files for viruses.
This precaution is especially important for files you receive via
diskette, email, or download from the Internet.
❖
❖
Take frequent breaks to avoid repetitive-motion injuries and
eyestrain.
Do not turn off the computer if a drive indicator light indicates
a drive is active.
Turning off the computer while it is reading from or writing to
a disk may damage the disk, the drive, or both.
❖
Before turning off the computer, use the Shut Down command
or Sleep command. See “Using and configuring Sleep mode”
on page 89 to learn more about Sleep.
The Windows® operating system records information, such as your
desktop setup, during its shutdown procedure. If you do not let the
Windows® operating system shut down normally, details such as
new icon positions may be lost.
NOTE
Learning the Basics
Using the keyboard
97
Using the keyboard
Your computer’s keyboard contains character keys, control keys,
function keys, and special Windows® keys.
(Sample Illustration) Keyboard
Character keys
Typing with the character keys is very much like typing on a
typewriter, except that:
❖
❖
❖
The space bar creates a space character instead of just passing
over an area of the page.
The lowercase letter l (el) and the number 1 are not
interchangeable.
The uppercase letter O and the number 0 are not
interchangeable.
Ctrl, Fn, and Alt keys
(Sample Illustration) Ctrl, Fn, and Alt keys
The Ctrl, Fn, and Alt keys do different things depending on the
program you are using. For more information, see your program
documentation.
Function keys
The function keys (not to be confused with the Fn key) are the 12
keys at the top of the keyboard.
(Sample Illustration) Function keys
F1 through F12 are called function keys because they execute
programmed functions when pressed. Used in combination with the
Learning the Basics
Starting a program
98
Fn key, function keys marked with icons execute specific functions
on the computer. For example, Fn+F9 turns off the TouchPad. For
more information, see “Hot key functions” on page 218.
Special Windows® keys
Windows® button
Application key
(Sample Illustration) Special Windows® keys
Your computer’s keyboard has one key and one button that have
special functions in Windows®:
❖
❖
Windows® button—Opens the Start menu
Application key—Has a similar function as the secondary
mouse button
Starting a program
The easiest way to start a program is to double-click the name of
the file that contains the information you want to work on. To find
the file, use the Start menu or Windows® Explorer.
If you prefer to open the program first, you have four options. You can:
❖
❖
❖
Double-click the icon for the program on your desktop
Use the Start menu
Use Windows® Explorer or the Start menu to locate the
program file
❖
Use the Search or Start Search field in the Start menu
The next three sections explain how to start a program from the
Start menu, Windows® Explorer and the Start Search field.
Learning the Basics
Starting a program
99
Starting a program from the Start menu
When you install a program, the operating system usually puts an
icon in the All Programs menu. To start a program that has an icon
in the All Programs menu, follow these steps, which use the
Windows® WordPad program as an example:
1
Click Start, and then All Programs.
The Windows® operating system displays the All Programs
menu, which lists programs and program groups. If your
program is listed, go to step 3, otherwise, continue with step 2.
If you pause with your mouse on All Programs, it will open it up. You
may need to scroll up or down to see the complete list.
NOTE
2
3
Click the program group, in this example, Accessories.
The Accessories menu is displayed.
Click the program, in this example, WordPad.
WordPad opens.
To close the program, click the Close button in the upper-right
corner of the program’s window.
Starting a program from Windows® Explorer
If a program is not listed in the All Programs menu, you can start it
from Windows® Explorer. Windows® Explorer gives you a view of
your computer’s contents as a hierarchy or “tree.” You can easily
see the contents of each drive and folder on your computer. To use
this method, you should know the file name and location of the
program’s executable file (this file ends with .exe).
This example opens WordPad using Windows® Explorer.
1
Click Start, and then All Programs.
If you pause with your mouse on All Programs, it will open it up. You
may need to scroll up or down to see the complete list.
NOTE
2
3
4
Click Accessories.
Click Windows Explorer.
In the left part of the window, double-click Computer to
expand the window.
Learning the Basics
Starting a program
100
5
6
In the left part of the window, click the line that ends in “Local
Disk (C:).”
In the left part of the window, under the Local Disk C: icon,
double-click the folder containing the program, in this case
Program Files.
Windows® Explorer shows the contents of the Program Files
folder on the right side of the window. The left side of the
window shows all the folders contained within the Program
Files folder.
7
8
In the left part of the window, double-click Windows NT.
In the left part of the window, double-click Accessories.
Windows® Explorer shows the contents of the Accessories
folder on the right side of the window.
9
In the right part of the window, double-click wordpad.
The operating system opens WordPad.
To close the program, click the Close button in the upper-right
corner of the program’s window.
Starting a program using the Start Search field
This example uses the Start menu’s Start Search field to start
WordPad:
1
Click Start to display the Start menu.
The Start Search field appears at the bottom of the Start menu.
Start
Search
field
Arrow
(Sample Image) Start Search field in Start menu
2
Start typing the program’s name (wordpad) in the Start Search
field.
As you type, all matching files and programs are displayed in
the Start menu.
3
Click WordPad under Programs at the top left of the Start
menu.
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Saving your work
101
Saving your work
Before you turn off the computer using the Shut Down command,
save your work on the internal storage drive, diskette, flash media,
or optical disc. This is one of the most important rules of
computing.
When you turn off the computer using the Sleep or Hibernate
commands, your work should be there when you resume.
Many programs offer a feature that saves documents at regular
intervals. Check your program’s documentation to see if it has an
automatic save feature.
Saving files
1
In your Windows®-based application, click File, and then Save.
2
Click Browse folders.
If you are working with a document that already has a file
name, this is all you need to do. If you created a new document,
your program displays a Save As dialog box.
Use this dialog box to specify where to store the document and
to give it a file name.
(Sample Image) Save As dialog box
3
4
Choose the drive and folder where you want your file to be
stored.
Type a file name, then click Save.
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Printing your work
102
HINT: To make another copy of the file you are currently working
with, click File, and then Save As, and give the new file a different
name.
File names
The Windows® operating system supports long file names that can
contain up to 260 characters and can include spaces. Some
applications do not support long file names and require file names
limited to no more than eight characters.
You may use all the letters, numbers, and other characters on the
keyboard, except for these characters: \ / ? : * " > < |. File names
are not case-sensitive.
Using a file extension
Most programs assign an extension to the file name that identifies
the file as being created in the program with a particular format. For
example, Microsoft® Word saves files with a .doc extension. Any
file name with an extension of “.doc” is assumed to be a Microsoft®
Word file. Creating your own extension is usually unwise, since the
program is unlikely to recognize a strange extension and may refuse
to handle your file correctly.
TECHNICAL NOTE: By default, the Windows® operating system does
not show file extensions. For information on showing or hiding file
extensions, see your Windows® online Help.
Printing your work
Ensure the operating system is set up for your printer as described
in “Setting up a printer” on page 81.
HINT: You only need to set up the printer the first time you connect it.
If you use more than one printer or are changing printers, you will
need to set up the Windows® operating system to run with the
additional printer(s).
To print a file:
1
If your printer is not on, turn it on now.
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Backing up your work
103
2
In your Windows®-based application, click File, and then Print.
The program displays a Print dialog box.
(Sample Image) Print dialog box
3
4
Specify the print parameters. For example, the range of pages
and number of copies to print.
Click Print.
Back up all the files you create in case something happens to your
computer. You can back up your files to different types of media
such as CDs, DVDs, diskettes, or to a network, if available.
To back up several files at one time, use the Microsoft® Windows®
backup program preinstalled on the computer’s internal storage
drive. Also see “Backing up your data or your entire computer with
the Windows® operating system” on page 207.
HINT: Backing up all the files on your internal storage drive may take
a considerable amount of time and multiple CDs/DVDs. You may
prefer to use a high-capacity backup system, such as an external
hard drive.
Small files can be backed up on diskettes if an optional external
diskette drive is available.
Learning the Basics
Using the optical drive
104
Restoring your work
To restore information from your backup media to your internal
storage drive, use the Restore page in the backup program. Look in
the online Help or your operating system documentation for
information on restoring files.
TECHNICAL NOTE: When restoring files, the backup program
prompts you if you try to overwrite a file that already exists on the
internal storage drive. Make sure the backup version is the one you
want before overwriting the existing file.
Using the optical drive
Optical storage has become the preferred medium for software,
music, and video. Digital versatile discs (DVDs) provide a
significant increase in data storage and support features that were
not available on previous video platforms. These features include
wide-screen movies, multiple language tracks, digital surround
sound, multiple camera angles, and interactive menus.
For these reasons, your computer may come with an optical drive.
TECHNICAL NOTE: Your optical drive is set to play region 1 (North
America) DVD-ROMs. If you play a DVD disc from another region,
the drive will automatically change to play in the format of the other
region. The drive will allow you to change regions four times. On the
fourth change, the region will be “locked in.” That is, the drive will
only play DVDs from that last region. Note that changing from region
1 to region 2 and back to region 1 is counted as two changes.
For optimum DVD performance, it is recommended that you play
DVDs while running the computer on AC power.
NOTE
NOTE
When viewing DVD movies use the DVD Player software that came
with your computer.
Learning the Basics
Using the optical drive
105
Optical drive components
The optical drive is located on the side of the computer. The Media
control buttons are located above the keyboard and can be accessed
when the display panel is open.
Depending on the type of drive on your computer, the procedure to
insert and remove optical discs may differ.
❖
If your computer includes a slot style optical drive (available
on certain models), see “Inserting an optical disc (slot-type
drive)” on page 106 for more information.
❖
If your computer includes a standard tray style optical drive
(available on certain models), see “Inserting an optical disc
(tray-type drive)” on page 108 for more information.
Your optical drive may look like this:
Drive in-use indicator light
Eject button
Manual eject hole
(Sample Illustration) Optical drive
Drive in-use indicator light—Indicates when the drive is in use.
Eject button—Press to release the disc tray.
Do not press the eject button or turn off the computer while the drive
in-use indicator light is glowing. Doing so could damage the disc or
the drive.
When the disc tray is open, be careful not to touch the lens or the
area around it. Doing so could cause the drive to malfunction.
Manual eject hole (tray-type drive only)—Use if you need to
release the disc tray when the power is off. Use a straightened paper
clip or other narrow object to press the manual eject button located
inside the hole.
Never use a pencil to press the manual eject button. Pencil lead can
break off inside the computer and damage it.
Learning the Basics
Using the optical drive
106
Media control buttons
The media control buttons located on the system control panel
above the keyboard let you mute the sound and play audio CDs or
DVD movies when the computer is on.
Next track button
Mute button
Previous track button
Play/Pause button
Media button
Volume control
(Sample Illustration) Media control buttons
The Media button activates a media playing application that can
play audio CDs or DVD movies.
The Play/Pause button starts playing the disc or makes it pause if
currently playing.
The Previous track button returns to the preceding track on the
disc.
The Next track button skips to the following track on the disc.
The Mute button allows you to mute the sound.
The Volume control allows you to decrease and increase the
computer’s volume.
If your computer comes with a solid state drive (SSD), under certain
unusual conditions of prolonged non-use and/or exposure to high
temperatures, your SSD may be vulnerable to data retention errors.
(Available on certain models)
Inserting an optical disc (slot-type drive)
(Available on certain models)
To insert an optical disc into the drive:
1
Hold the disc by its edges and check that it is clean and free of
dust.
Handle DVDs and CDs carefully, making contact only with the center
hole and edge. Do not touch the surface of the disc. Do not stack
discs. If you incorrectly handle the discs, you could lose data.
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Using the optical drive
107
If the disc is dusty, clean it as described in “Caring for optical
discs” on page 112.
2
With the label facing up, carefully place the disc partially into
the slot until the disc stops or the drive starts pulling the disc in.
(Sample Illustration) Positioning the disc in the drive
Use only standard (12 cm) CD or DVD Discs. Any other size or shape
disc cannot be removed from this slot and may damage the system.
Removing a disc (slot-type drive)
Do not press the eject button or turn off the computer while the drive
in-use indicator light is glowing. Doing so could damage the disk or
the drive.
The computer must be powered on to eject a disc.
NOTE
1
Locate and press the eject button.
The disc partially ejects from the slot.
2
Grasp the disc and remove it from the computer, then place the
disc in its protective cover.
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Using the optical drive
108
Inserting an optical disc (tray-type drive)
(Available on certain models)
To insert an optical disc into the drive:
1
Make sure the computer is turned on.
The drive will not open if the computer’s power is off.
Make sure the drive’s in-use indicator light is off.
Press the drive’s eject button.
2
3
The disc tray slides partially out of the drive (about 1 inch).
Grasp the tray and pull it fully open.
4
(Sample Illustration) Drive tray fully extended
5
Hold the disc by its edges and check that it is free of dust.
If the disc is dusty, clean it as described in “Caring for optical
discs” on page 112.
Learning the Basics
Using the optical drive
109
6
Place the disc carefully in the disc tray, label side up.
(Sample Illustration) Positioning the disc in the drive
7
Gently press the disc onto the center spindle until it clicks into
place.
Handle DVDs and CDs carefully, making contact only with the center
hole and edge. Do not touch the surface of the disc. Do not stack
discs. If you incorrectly handle the discs, you could lose data.
8
9
Make sure the disc is completely on the spindle and is lying flat
on the tray.
If you insert the disc incorrectly, it may jam the drive. If this happens,
contact Toshiba support for assistance.
Push the disc tray in by pressing gently on the center of the tray
until it clicks into place.
You are ready to use the disc.
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Using the optical drive
110
Playing an audio CD
Insert an audio CD and close the disc tray.
If the computer is turned on, the default player opens.
❖
❖
To play the CD or to pause, click the Play/Pause button.
To stop the CD, click the Stop button.
Before putting on headphones to listen, turn the volume down. Do
not set the volume too high when using headphones. Continuous
exposure to loud sound can harm your hearing.
Playing optical media
If you insert an optical disc into the optical drive and the Auto-Run
feature does not automatically start your disc, try launching the
optical disc manually. To do this, follow these steps:
1
2
Click Start, and then Computer.
Click the optical drive icon.
The drive will run the optical disc.
If your disc does not run using this method, try using an application
that is associated with the media on the disc. For example, if it is a
music CD, open Windows Media® Player and use it to select and
then play the CD. For other types of media, use the associated
software to open the files on the disc.
Recording optical media
Depending on the configuration, your computer may come with an
optical drive that allows you to:
❖
❖
Play pre-recorded and recorded optical media.
Read/write data and multi-media files to recordable optical
media.
For more information regarding supported optical media formats
please refer to your computer’s detailed specifications at
Learning the Basics
Using the optical drive
111
Due to manufacturing and quality variations in third party optical
media (e.g., CD or DVD) or optical media players/recorders, in
certain cases, your Toshiba optical drive may not record on certain
optical media that bear the applicable logo, or play back optical
media recorded by other computers or optical media recorders.
Additionally, certain optical media recorded on your optical drive
may not play back or operate properly on other computers or optical
media players. These problems are not due to any defect in your
Toshiba computer or optical drive. Please refer to your computer's
product specification for listing of specific format compatibilities.
NOTE
Copy protection technology may also prevent or limit recording or
viewing of certain optical media.
For details on how to use the software, please refer to the respective
Online Help menus.
Removing a disc with the computer on (tray-type drive)
To remove an optical disc with the computer turned on:
1
Press the eject button on the drive.
Do not press the eject button while the drive in-use indicator light is
glowing. Doing so could damage the disc or the drive.
Also, if the disc is still spinning when you open the disc tray, wait for
it to stop spinning before you remove it.
2
3
Pull the tray out until it is fully open, remove the disc, and
place it in its protective cover.
Gently press the tray in to close it.
Removing a disc with the computer off (tray-type drive)
To remove a disc with the computer turned off:
1
Insert a slender object, such as a straightened paper clip, into
the manual eject hole.
The disc tray slides partially out of the drive (about 1 inch).
Never use a pencil to press the manual eject button. Pencil lead can
break off inside the computer and damage it.
Learning the Basics
Toshiba’s online resources
112
2
3
Pull the tray out until it is fully open, remove the disc, and
place it in its protective cover.
Gently press the tray in to close it.
Caring for optical discs
❖
Store your discs in their original containers to protect them
from scratches and keep them clean.
❖
❖
❖
Do not bend a disc or place heavy objects on top of it.
Do not apply a label to, or otherwise mar the surface of, a disc.
Hold a disc by its outside edge. Fingerprints on the surface can
prevent the optical drive from reading the data properly.
❖
❖
Do not expose discs to direct sunlight or extreme heat or cold.
To clean a disc that is dirty, wipe it with a clean, dry cloth. The
most efficient method to clean it is to start from the center of
the disc and wipe toward the outward edge (not in a circle). If
necessary, moisten the cloth with water or a neutral cleaner
before inserting it in the drive.
Toshiba’s online resources
Toshiba maintains a number of online sites to which you can
connect. These sites provide information about Toshiba products,
give help with technical questions and keep you up to date with
future upgrades. For more information, see “Contacting Toshiba”
on page 211.
Chapter 3
Mobile Computing
This chapter covers all aspects of using your computer while
traveling.
Toshiba’s energy-saver design
Your computer enters a low-power suspension mode when it is not
being used, thereby conserving energy and saving money in the
process. It has a number of other features that enhance its energy
efficiency.
Many of these energy-saving features have been preset by Toshiba.
We recommend you leave these features active, allowing your
computer to operate at its maximum energy efficiency, so that you
can use it for longer periods while traveling.
113
Mobile Computing
Running the computer on battery power
114
Running the computer on battery power
The computer contains a removable Lithium-Ion (Li-Ion) battery
that provides power when you are away from an AC outlet. You can
recharge it many times.
Battery Notice
Battery life may vary considerably from specifications depending
on product model, configuration, applications, power management
settings and features utilized, as well as the natural performance
variations produced by the design of individual components.
Published battery life numbers are achieved on select models and
configurations tested by Toshiba at the time of publication.
Recharge time varies depending on usage. Battery may not charge
while the computer is consuming full power.
After a period of time, the battery will lose its ability to perform at
maximum capacity and will need to be replaced. This is normal for
all batteries. To purchase a new battery pack, see the accessories
information included with your computer or visit the Toshiba Web
with your Toshiba computer.
To ensure that the battery maintains its maximum capacity, operate
the computer on battery power at least once a month. The Lithium-
Ion battery has no memory effect so it is not necessary to let the
battery fully discharge each time. However, for better accuracy of
the battery meter, it is helpful to fully discharge the battery
periodically. Please see “Maintaining your battery” on page 129 for
procedures. If the computer is continuously operated on AC power,
your system), for an extended period (more than a month), the
battery may fail to retain a charge. This may shorten the life of the
battery, and may cause the battery meter to be inaccurate.
For optimum DVD performance, it is recommended that you play
DVDs while running the computer on AC power. For more
information about Windows® power plans, see “Power Plans” on
page 122.
NOTE
The computer also has an internal real-time-clock (RTC) battery.
The RTC battery powers the RTC memory that stores your system
configuration settings and the current time and date information. It
maintains this information for up to a month while the computer is
turned off.
Mobile Computing
Charging batteries
115
TECHNICAL NOTE: Depending on your system, the RTC battery may
only charge while the computer is turned on.
Power management
Your computer ships with the power management options preset to
a configuration that will provide the most stable operating
environment and optimum system performance for both AC power
and battery modes.
Changes to these settings may result in system performance or
stability issues. Users who are not completely familiar with the power
management component of the system should use the preset
configuration. For assistance with setup changes, contact Toshiba’s
Customer Support Center.
Using additional batteries
In addition to the main battery, you may also have an optional
secondary battery (not included with your computer). If you travel
and need to work for many hours without an AC power source, you
may purchase a battery module for use in the computer, or carry
additional charged battery packs with you. You can then replace a
discharged battery and continue working.
For more information on batteries and accessories, see
Charging batteries
The battery needs to be charged before you can use it to power the
computer.
Never leave batteries in the battery charger for more than a week at a
time. Doing so may reduce the potential charge of the battery.
Always use the battery charger specified by Toshiba. You can order a
Toshiba battery charger from Toshiba’s Web site at
Battery charge time may vary depending on the applications, power
management settings, and features used.
NOTE
Mobile Computing
Charging batteries
116
Charging the main battery
To charge the main battery while it is in your computer, plug the
computer into a live electrical outlet. The battery charges whether
the computer is on or off.
TECHNICAL NOTE: The recharging of the battery cannot occur when
your computer is using all of the power provided by the AC adaptor to
run applications, features, and devices. Your computer's Power Options
utility can be used to select a power level setting that reduces the power
required for system operation and will allow the battery to recharge.
The battery may not start charging immediately under the following
conditions:
❖
The battery is extremely hot or cold.
To ensure that the battery charges to its full capacity, wait until
it reaches room temperature (50 to 80 degrees Fahrenheit, 10 to
26 degrees Celsius).
❖
The battery is almost completely discharged.
Leave the power connected and the battery should begin
charging after a few minutes.
HINT: Once the battery is fully charged, we recommend that you
operate your computer on battery power until the battery discharges
completely. Doing this extends battery life and helps ensure accurate
monitoring of battery capacity.
Charging the RTC battery
Your computer has an internal real-time clock (RTC) battery. The
RTC battery powers the System Time Clock and BIOS memory
used to store your computer’s configuration settings. When fully
charged, it maintains this information for up to a month when the
computer is powered off.
The RTC battery may have become completely discharged while
your computer was shipped, resulting in a CMOS error message
during startup. The error message may vary by computer model.
Depending on your system, the RTC battery may only charge while
the computer is turned on.
NOTE
Mobile Computing
Monitoring main battery power
117
To recharge the RTC battery, plug the computer into a live electrical
outlet and leave the computer powered on for 24 hours.
It is seldom necessary to charge the RTC battery because it charges
while the computer is on. If the RTC battery is low, the real-time
clock and calendar may display the incorrect time and date or stop
working.
NOTE
When Hibernation mode is enabled and the RTC battery is
completely discharged, a warning prompts you to reset the real-time
clock.
The computer can be used while the RTC battery is being charged,
although the charging status of the RTC battery cannot be
monitored.
Monitoring main battery power
The computer’s main battery light gives you an indication of the
main battery’s current charge. The following also applies to the
secondary battery (available on certain models) if installed.
❖
Glows amber while the main battery is being charged
(AC adaptor connected).
❖
❖
Glows white when the main battery is fully charged.
Is unlit when the battery has discharged, the battery is not
charging, or the AC adaptor is not plugged into the computer or
AC outlet.
Battery life and charge time may vary, depending upon power
management settings, applications and features used.
NOTE
❖
Flashes amber when the main battery charge is low and it is
time to recharge the main battery or plug in the AC adaptor.
If the AC power light flashes amber during charging, either a battery
pack is malfunctioning, or it is not receiving correct input from the
AC power supply.
NOTE
Disconnect the AC power cord/cable and remove the battery pack.
See “Changing the main battery” on page 125 for information on
replacing the main battery.
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Monitoring main battery power
118
HINT: Be careful not to confuse the battery light ( ), the ON/OFF
light ( ), and the power button light (near the upper-left corner of
the keyboard).
When the ON/OFF light or power button light flashes amber, it
indicates that the system is suspended (using the Windows®
operating system Sleep command).
Power
button
System Indicator Lights
AC power light
ON/OFF light
Battery light
Bridge Media
Adapter light
Internal storage drive light
(Sample Illustration) Power and battery light locations
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Monitoring main battery power
119
Determining remaining battery power
Wait at least 16 seconds after turning on the computer before trying
to monitor the remaining battery power. The computer needs this
time to check the battery’s remaining capacity and perform its
calculations.
NOTE
Move the cursor over the power icon in the Notification Area, see
“Finding your way around the desktop” on page 133 for more
information on the Notification Area. A pop-up message displays
the remaining battery power as a percentage.
With repeated discharges and recharges, the battery’s capacity
gradually decreases. A frequently used older battery does not power
the computer for as long as a new battery, even when both are fully
charged.
TECHNICAL NOTE: The computer drains the battery faster at low
temperatures. Check your remaining charge frequently if you are
working in temperatures below 50 degrees Fahrenheit.
The computer calculates the remaining battery charge based on your
current rate of power use and other factors such as the age of the
battery.
What to do when the main battery runs low
When the main battery runs low you can:
❖
❖
Plug the computer into an external power source and recharge
the main battery
Place the computer into Hibernation mode and replace the
main battery with a charged spare (not included with your
computer)
❖
Save your work and turn off the computer
If you do not manage to do any of these things before the main
battery completely runs out of power, the computer automatically
enters Hibernation mode and turns itself off. Hibernation mode
keeps track of where you were, so that when you turn on the power
again, you can continue where you left off.
If you have Hibernation mode enabled (the default), the computer
copies the details of your open programs and files to the internal
storage drive before shutting down. For more information on using
Hibernation, see “Hibernation mode” on page 83.
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Monitoring main battery power
120
Setting battery notifications
You can set two notifications. Each notification can be set to alert
you when a specified percentage of remaining battery power has
been reached. You can also set the computer to enter Sleep mode or
Hibernation mode or to completely power down when the
notification goes off.
To change the default notification settings:
1
2
3
Click Start, Control Panel, Mobile PC, and then Power
Options.
The Power Options window appears.
Click Change plan settings under the power plan to be
customized.
The Edit Plan Settings window appears.
Click Change advanced power settings.
The Advanced settings tab of the Power Options window
appears.
(Sample Image) Advanced settings tab of Power Options screen
4
5
Click Battery to display the battery options.
Configure the alarm settings to suit your needs.
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Monitoring main battery power
121
Conserving battery power
How long a fully charged battery pack lasts when you are using the
computer depends on a number of factors, such as:
❖
❖
How the computer is configured
How much you use the internal storage drive, optical drive,
diskette drives, or other optional devices
❖
Where you are working, since operating time decreases at low
temperatures
There are various ways in which you can conserve power and
extend the operating time of your battery:
❖
Enable Sleep or Hibernation, which saves power when you turn
off the computer and turn it back on again
❖
Use the Windows® power-saving option plans
These power-saving options control the way in which the computer
is configured. By using them, you can increase the length of time
you can use the computer before you need to recharge the battery.
Microsoft® has combined these options into preset Power Plans.
Using one of these power plans lets you choose between maximum
power savings and peak system performance. You may also set
individual power-saving options to suit your own needs.
The following sections describe how to choose a Power Plan and
discuss each power-saving option.
Mobile Computing
Monitoring main battery power
122
Power Plans
You can choose a predefined Power Plan or select your own
combination of power options. To do this:
1
Click Start, Control Panel, Mobile PC, and then Power
Options.
The Windows® Power Options window appears.
(Sample Image) Windows® Power Options window
2
3
Select an appropriate plan for your work environment or create
your own custom plan.
Click Create a Power Plan to set up a new plan.
To edit a plan or to edit advanced settings, continue to the following
steps.
NOTE
4
5
Click Change Plan Settings to choose the plan you want to
edit.
This screen allows you to change basic settings.
Click Change Advanced Settings to access settings for
battery notification levels, internal storage drive power save
time, etc.
You can click on the plus signs to expand each item and to see
what settings are available for each item.
Mobile Computing
Monitoring main battery power
123
6
Click Save Changes to save the plan changes you have
performed.
By default the three power plans Balanced, eco, and High
Performance are satisfactory for most people and do not need to be
edited. The eco plan is the best used for maximum battery time. The
High Performance plan will give you the shortest battery time, but
the highest performance from your computer. The Balanced plan is
a compromise between battery time and performance.
Using a hot key to set the Power Plan
You may use a hot key to set the Power Plan.
To set the Power Plan:
1
Press Fn and F2 simultaneously to display the Power Plan hot
key card.
(Sample Image) Power Plan hot key card
2
While continuing to press Fn, press F2 until you select the
desired Power Plan.
The Power Plan options are: Balanced, eco, and High
Performance.
3
Release the Fn key.
The hot key card disappears. You are now in the selected mode.
Mobile Computing
Using TOSHIBA eco Mode
124
Using TOSHIBA eco Mode
This computer is equipped with TOSHIBA eco Mode. Operating
the computer in this mode reduces electrical power consumption by
slightly lowering system performance. For example, in eco Mode
the brightness of the display is reduced and the interval before
Sleep mode takes effect is shortened. To turn on eco Mode, press
the eco utility button.
eco utility button
(Sample Illustration) Locating the eco utility button
The TOSHIBA eco Utility monitors your power savings from using
eco Mode by tracking real-time power consumption and
accumulated savings over time. To learn how to access the utility,
see “TOSHIBA eco Utility” on page 174.
For more information on eco Mode, please see the Help file in the
eco Utility.
Mobile Computing
Changing the main battery
125
Changing the main battery
When your main battery has run out of power, you have two
options: plug in the AC adaptor or install a charged main battery.
Never short circuit the battery pack by either accidentally or
intentionally bringing the battery terminals in contact with another
conductive object. This could cause serious injury or fire, and could
also damage the battery pack and computer.
❖
Never expose a battery pack to abnormal shock, vibration or
pressure. The battery pack's internal protective device could
fail, causing it to overheat or ignite, resulting in caustic liquid
leakage, or explosion or fire, possibly resulting in death or
serious injury.
TECHNICAL NOTE: To avoid losing any data, save your files and
then either completely shut down your computer or put it into
Hibernation mode before changing the main battery.
Removing the battery from the computer
To remove the battery:
1
2
Save your work.
Turn off the computer or place it in Hibernation mode
according to the instructions in “Using and configuring
Hibernation mode” on page 86.
3
4
Unplug and remove any cables connected to the computer,
including the AC adaptor.
Close the display panel and turn the computer upside down.
Mobile Computing
Changing the main battery
126
5
Slide the battery release lock to the unlocked position.
(Sample Illustration) Unlocking the battery release lock
6
7
Slide the battery release latch to release the battery.
Pull the discharged battery out of the computer.
(Sample Illustration) Removing the battery
If the battery is leaking or its case is cracked, put on protective
gloves to handle it, and discard it immediately. Always dispose of
used battery packs in compliance with all applicable laws and
regulations. Put insulating tape, such as cellophane tape, on the
electrode during transportation to avoid a possible short circuit, fire
or electric shock. Failure to do so could possibly result in serious
injury.
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Changing the main battery
127
Inserting a charged battery
To insert a battery:
1
Wipe the terminals of the charged battery with a clean cloth to
ensure a good connection.
2
Insert the charged battery into the slot until the latch clicks.
The battery pack has been designed so that you cannot install it
with reverse polarity.
If the battery does not slide into the slot easily, move the battery
release lock to the unlocked position and try again. Do not force the
battery into position.
(Sample Illustration) Inserting the battery
Slide the battery release lock to the locked position.
3
(Sample Illustration) Locking the battery release lock
Mobile Computing
Taking care of your battery
128
4
5
Turn the computer right side up.
Reconnect any cables that were removed in step 3 of
“Removing the battery from the computer” on page 125.
6
Restart the computer.
Taking care of your battery
The following sections offer tips on how to take care of your battery
and prolong its life.
Safety precautions
❖
If the battery pack produces an odor, overheats or changes
color or shape while it is being used or charged, turn off the
computer’s power immediately and disconnect the power
cord/cable from the power socket. Carefully remove the battery
pack from the computer.
❖
❖
Do not try to disassemble a battery pack.
Do not overcharge or reverse charge a battery. Overcharging
will shorten its life, and reverse charging could damage it.
❖
Avoid touching the metal terminals of the battery with another
metal object. Short-circuiting the battery can cause it to
overheat and may cause damage to the battery or the computer.
❖
❖
❖
Do not incinerate a spent battery, as this could cause it to
explode and release caustic liquid.
If a battery is leaking or damaged, replace it immediately. Use
protective gloves when handling a damaged battery.
To replace the main battery, use an identical battery that you
can purchase through the Toshiba Web site at
❖
A reverse polarity condition should be avoided with all
batteries. The main battery is designed so that it cannot be
installed in reverse polarity.
❖
❖
❖
Charge the battery only in the computer or in a battery charger
designated as an approved option.
When you install the battery pack, you should hear a click
when it is seated properly.
Do not expose the battery pack to fire. The battery pack could
explode.
Mobile Computing
Disposing of used batteries
129
Maintaining your battery
Fully discharging your battery pack will allow better accuracy of
the battery meter.
To fully discharge your battery pack:
❖
Periodically, disconnect the computer from a power source and
operate it on battery power until the battery pack fully
discharges. Before doing so, follow the steps below:
1
2
Turn off the computer’s power.
Disconnect the AC adaptor and turn on the computer’s
power. If it does not turn on, go to step 4.
3
4
Operate the computer on battery power for five minutes. If
the battery pack has at least five minutes of operating time,
continue operating until the battery pack is fully
discharged. If the battery light flashes or there is some
other warning to indicate a low battery, go to step 4.
Connect the AC adaptor to the computer and the power
cord/cable to a power outlet. The DC-IN or AC power-
light should glow white, and the battery light should glow
amber to indicate that the battery pack is being charged. If
the DC-IN or AC power-light indicator does not glow,
power is not being supplied. Check the connections for the
AC adaptor and power cord/cable.
5
Charge the battery pack until the battery light glows white.
❖
❖
If you have extra battery packs, rotate their use.
If you will not be using the system for an extended period,
more than one month, remove the battery pack.
❖
❖
If you are not going to use the computer for more than eight
hours, disconnect the AC adaptor.
Store spare battery packs in a cool dry place out of direct
sunlight.
Disposing of used batteries
The life of a battery pack depends on usage. When the battery pack
needs replacing, the main battery light flashes amber shortly after
you have fully recharged the battery.
You must discard a battery if it becomes damaged.
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Disposing of used batteries
130
Never attempt to dispose of a battery pack by burning or by throwing
it into a fire, and never allow exposure to a heating apparatus (e.g.,
microwave oven). Heat can cause a battery pack to explode and/or
release caustic liquid, both which may possibly cause serious injury.
Always dispose of used battery packs in compliance with all
applicable laws and regulations. Put insulating tape, such as
cellophane tape, on the electrode during transportation to avoid a
possible short circuit, fire or electric shock. Failure to do so could
possibly result in serious injury.
Always use the battery pack supplied as an accessory or an
equivalent battery pack specified in the User's Manual. Other battery
packs have different voltage and terminal polarities. Use of non-
conforming battery packs could generate smoke or cause fire or
rupture, possibly resulting in serious injury.
After repeated use, the batteries will finally lose their ability to hold
a charge and you will need to replace them. Under certain
applicable laws and regulations, it may be illegal to dispose of old
batteries by placing them in the trash.
Please be kind to our shared environment. Check with your local
government authority for details regarding where to recycle old
batteries or how to dispose of them properly. If you cannot find the
information you need elsewhere, call Toshiba at: (800) 457-7777.
In addition, Toshiba’s recycling initiatives include recycling
programs, events and consumer promotions. For details, visit
www.ToshibaDirect.com, select Recycling & Trade-in programs, or
enter Recycle in the search bar.
Toshiba is dedicated to preserving the environment by sponsoring
Call2Recycle™, a program of the Rechargeable Battery Recycling
Corporation. For more information and for drop-off locations, visit
www.rbrc.org or call 1-800-822-8837.
Notice regarding CR coin cell batteries, applicable to California,
U.S.A. only:
Perchlorate Material - special handling may apply.
Mobile Computing
131
Traveling tips
Traveling tips
The environmental precautions listed in “Selecting a place to work”
on page 43, also apply while traveling.
❖
Never leave your computer on a sunny ledge or in a place
where it could get wet or covered in dust.
❖
Always travel with the computer in a carrying case. Toshiba
offers a choice of carrying cases for the computer. They all
provide plenty of extra space for manuals, power cords, and
compact discs. Contact your authorized Toshiba representative
for more information or visit Toshiba’s Web site at
TECHNICAL NOTE: When traveling by air, you may be required to
pass your computer through airport security equipment. The X-ray
equipment will not harm your computer.
Before using your computer aboard an aircraft, make sure the
Wireless antenna ON/OFF switch is set to the OFF position if your
computer has wireless LAN capability.
NOTE
Chapter 4
Exploring Your Computer’s
Features
In this chapter, you will explore some of the special features of your
computer.
Exploring the desktop
The desktop is the launching pad for everything you can do in the
Windows® operating system. You use its features to start programs,
find documents, set up system components, and perform most other
computing tasks.
HINT: The illustrated examples in this guide may appear slightly
different from the screens displayed by your system. The differences
are not significant and do not indicate any change in the functionality
of your system.
132
Exploring Your Computer’s Features
133
Exploring the desktop
Finding your way around the desktop
Your computer’s desktop includes several standard features: icons,
Start button, Taskbar, Notification Area, and background pattern.
Icons
Start button
Taskbar
Notification Area
(Sample Image) Windows® operating system desktop
Icons
An icon represents a folder, file, or program that can be quickly
activated by double-clicking the icon.
You can create a new desktop icon for any folder, file, or program
by dragging the element’s icon from its location in a window to the
desktop area.
Various icons are initially displayed on your system desktop, for
example:
Recycle Bin—Holds files you have deleted. You may be able to
retrieve these files until you empty the Recycle Bin.
TECHNICAL NOTE: If you delete a file from a diskette or flash media,
it does not go into the Recycle Bin. For more information on the
Recycle Bin, see Windows® online Help.
If you place the cursor over an icon, a popup description of the file
contents appears.
NOTE
Exploring Your Computer’s Features
Exploring the desktop
134
Your desktop may contain other icons depending on your
configuration. See Windows® online Help for more specific
information on each icon and how to use it.
Start button
You use the Start button to:
❖
❖
❖
❖
❖
❖
Start programs
Open documents
Adjust system settings
Find files
Access Windows® Help and Support
Suspend system activity and shut down the computer
Whenever a procedure in this User’s Guide instructs you to click
Start, it means that you should click the Start button.
NOTE
Taskbar
Each time you open a program, a button associated with that
program appears on the Taskbar. With some programs, a button
appears on the Taskbar for each document or window you open.
You can use these buttons to quickly switch between the programs
or windows.
To make a program or window the currently active one, click the
associated Taskbar button.
Notification Area
The Notification Area displays icons of tasks or programs that run
continuously in the background and displays notifications. To learn
more about each task, position the cursor over the icon for a few
moments and a short description of the task appears.
Typical tasks in the Notification Area are Current time, Power
usage mode, Mouse properties, and speaker volume.
To activate a specific task, double-click the appropriate Notification
Area icon.
Exploring Your Computer’s Features
135
Setting up for communications
Setting up for communications
To connect to the Internet, use an online service, or communicate
across the telephone lines with another computer, you need:
❖
❖
A browser or communications program
An Internet Service Provider (ISP) or online service if you plan
to use the Internet
❖
A way to connect to the ISP (for example modem/
Wi-Fi®/LAN, etc.)
Using Wireless LAN connectivity
Wireless connectivity and some features may require you to
purchase additional software, external hardware or services.
Availability of public wireless LAN access points may be limited.
NOTE
Your system comes with a wireless LAN module. This is a
technology that expands wireless communication beyond
networking equipment, and can connect many different kinds of
electronic devices without the need for cables.
For information on how to set up a wireless connection, refer to
your wireless networking device documentation or your network
administrator.
To use your wireless communication, slide the Wireless antenna
ON/OFF switch to the ON position.
When the Wireless antenna ON/OFF switch is ON, the wireless
indicator light will be lit.
NOTE
For help with common Wi-Fi® networking problems, see “Wireless
networking problems” on page 202.
Connecting your computer to a network
You can connect your computer to a network to increase its
capabilities and functionality using one of its communication ports.
Exploring Your Computer’s Features
Setting up for communications
136
Accessing a network
To access a network:
❖
At the office, connect an Ethernet cable to the Network port
(RJ45) on your computer. For specific information about
connecting to the network, consult your network administrator.
Many hotels, airports, and offices offer Wi-Fi® access. If your
computer has Wi-Fi®, ask them for help when connecting to
their Wi-Fi® network.
❖
While you are at home or traveling, you need a dial-up
connection. Ask your network administrator for the telephone
number of the network.
Setting up the connection
To set up an office connection, consult your network administrator
for network settings and additional considerations.
To set up a dial-up connection, use the Connect to the Internet
Wizard:
1
Click Start, Control Panel, Network and Internet, and then
Connect to the Internet.
2
3
Click Dial Up.
Enter the phone number and account information of your
Internet connection.
4
Click Connect and let the program dial the number.
The computer connects to the Internet.
Connecting a modem to a telephone line
(Available on certain models)
Your computer may come with a built-in modem that can be
connected to a standard voice-grade telephone line.
The modem allows you to:
❖
❖
Access the Internet
Communicate with your office’s local area network (LAN) or
larger corporate wide area network (WAN)
For specific information about connecting to a LAN or WAN,
consult your network administrator.
❖
Send a fax directly from your computer
Exploring Your Computer’s Features
137
Setting up for communications
Before you can communicate using the modem, you need to
connect it to a telephone line. Your computer’s built-in modem port
provides an RJ-11 jack, allowing you to connect the modem to a
standard voice-grade telephone line.
1
Plug one end of a telephone cable (purchased separately) into
the modem port on the side of the computer.
(Sample Illustration) Connecting the telephone cable to the modem
port
2
Connect the other end to the RJ-11 wall jack.
(Sample Illustration) Connecting to a wall jack
Connect the built-in modem only to ordinary analog phone lines.
Never connect the built-in modem to a digital line (ISDN).
NOTE
Never connect the built-in modem to the digital connector on a
public telephone or to a digital private branch exchange (PBX).
Never connect the built-in modem to a key telephone system for
residences or offices.
Connection to any communication line other than an analog phone
line could cause a computer system failure.
Now you are ready to send a fax or use the modem to connect to an
online service or the Internet.
Exploring Your Computer’s Features
An overview of using the Internet
138
An overview of using the Internet
some of its exciting features, under these headings:
❖
❖
❖
❖
❖
❖
❖
The Internet
The World Wide Web
Internet Service Providers
Connecting to the Internet
Surfing the Internet
Internet features
Uploading to, and downloading files from, the Internet
The Internet
The Internet is an association of thousands of networks and
millions of computers around the world connected by
communications lines. They all work together to share information.
The World Wide Web
The World Wide Web (or “Web”) is a subset of the Internet—a
collection of interlinked documents (located on computers
connected to the Internet) that work together using a specific
Internet protocol called Hypertext Transfer Protocol (HTTP).
The World Wide Web offers information as text, images, audio, or
video to be referenced from anywhere in the world. Special
programs called Web browsers are specifically designed to work
with HTTP. They make it easier to connect to a particular network
address and send and receive information.
Internet Service Providers
To connect a computer directly to the Internet, many people and
businesses use an Internet Service Provider (ISP). An ISP is a
company that has the equipment and the telecommunication lines
necessary to maintain an Internet connection.
You can connect to the Internet by using a telephone and modem or
through other higher-speed communication methods such as Digital
Subscriber Lines (DSL), cable, and satellite links.
Exploring Your Computer’s Features
An overview of using the Internet
139
Connecting to the Internet
To connect to the Internet, you need:
❖
❖
❖
A modem and telephone line, or a LAN connection
A Web browser
An Internet Service Provider (ISP) account
Once you have established an ISP account, you can connect to the
Internet.
1
2
Connect your computer’s modem (available on certain models)
to a telephone line. For more information on connecting a
modem, see “Connecting a modem to a telephone line” on
page 136.
Start your Web browser. Have your modem dial the ISP’s
telephone number, and establish a connection with the ISP’s
computer.
If you are using your computer at the office, then you probably
connect to the Internet through your company’s network. See your
network administrator about connecting to the Internet.
Surfing the Internet
Once connected to the Internet, the Web browser displays a home
page, for example, your ISP’s home page on the Internet or your
company’s Web site home page.
To visit a desired Web site, type in the Web address. The Web
address, or Uniform Resource Locator (URL), is a unique identifier
for that computer system linked to the Internet. Web addresses can
also appear within a Web page’s text, and are known as links.
Clicking a link automatically transfers your Web browser to that
site.
You can also use a Search Engine, a Web site specifically designed
to help you look for information.
Internet features
The Internet offers many types of communication tools to help you
perform many tasks.
❖
Internet email
To send and receive email of your own, you need a mailbox on
the Web or an email address.
If you have an account with an ISP, you can probably set up an
email address at the same time you sign up for the service.
Exploring Your Computer’s Features
An overview of using the Internet
140
❖
❖
❖
Internet chat rooms
A chat room is a Web site that offers a place where people with
similar interests and ideas communicate in real-time, one-on-
one or in groups, by typing messages which are instantly
viewed by others on their computer screens.
Internet news groups
A news group is similar to a chat room, but instead of using a
dedicated site to converse about a specialized subject with
others in real-time, it uses a Web site as a clearinghouse where
all the messages are placed, like a gigantic bulletin board.
Blogs
A blog is an online journal where an individual, group, or
corporation can offer a record of activities, thoughts, or beliefs.
Materials are mostly written, but videos, audio, and images are
widely used elements as well. Some blogs present original
material, while others operate mainly as news filters, bringing
in various online sources and adding short comments and
Internet links. They may also provide a forum to encourage
visitors to leave comments and to interact with the publisher.
❖
Message boards
A Message board is a script on a Web site with a submission
form that allows visitors to post messages (called “threads” or
“posts”) on that Web site for others to read that pertain to a
particular subject, and unlike blogs, are generally short
messages. These messages may be sorted within discussion
categories, or topics, chosen by the host, or even the visitor. A
message board may also be called a “Web board” or a “forum.”
❖
Online shopping
Many Web sites offer products and services for sale.
Uploading to, and downloading files from, the Internet
Transferring files from one computer to another is termed
uploading (transferring data from your computer to a site on the
Web), or downloading (transferring data from a site on the Web to
your computer).
There are several ways to upload or download data. It can be as
simple as attaching a file or document to an email, or you can use
the File Transfer Protocol (FTP) features of your Web browser to
transfer large amounts of data.
Exploring Your Computer’s Features
141
Exploring audio features
Exploring audio features
You can use your computer to record sounds using the computer’s
internal microphone (available on certain models) or an optional
external microphone. You can listen to sound files or audio CDs
using the built-in speakers, headphones, or external speakers.
Recording sounds
You may record sounds using the computer’s internal microphone
(available on certain models) or by connecting an optional external
microphone.
Using a microphone
1
If you want to use an external microphone, connect it to the
computer.
2
Click Start, All Programs, Accessories, and then Sound
Recorder.
Start Recording/Stop Recording button
(Sample Image) Sound Recorder screen
3
4
5
Click the Start Recording button.
Speak normally into the microphone.
When you have finished recording, click the Stop Recording
button.
The Save As dialog box appears.
6
To save the file, type a file name, and then click Save.
Using external speakers or headphones
Your computer is equipped with a full stereo sound system with
internal speakers. Instead of using the internal speakers, you can
connect headphones or a pair of external stereo speakers.
Before putting on headphones to listen, turn the volume down. Do
not set the volume too high when using headphones. Continuous
exposure to loud sound can harm your hearing.
Exploring Your Computer’s Features
Using the Web Camera
142
TECHNICAL NOTE: When using amplified speakers, use speakers
that require an external power source. Other types of speakers will be
inadequate to produce sound from the computer.
To play back sound files through external speakers or headphones:
1
2
Locate the headphone jack on the computer.
Using any necessary adapters, plug the cable from the
headphones or external speakers into the headphone jack.
The headphone jack requires a 16-ohm stereo mini connector.
To adjust the volume:
❖
❖
For external speakers, use the volume controls on each speaker.
For headphones, use the computer’s volume control.
Using the Web Camera
(Available on certain models)
Your computer may come with a built-in Web Camera. With this
Web Camera you can do the following:
❖
❖
Take pictures and record videos with your computer
Chat with others and have them see you while using instant
messaging (IM) programs
❖
Have video conference calls
To E-mail, instant message or video conference, you must be
connected to the Internet.
NOTE
Depending on your computer model, the process of sending E-mail,
taking pictures or recording video messages may vary.
The Web Camera software, by default, should already be running in
the Notification Area. The Web camera indicator light glows when
the Web Camera is on.
Exploring Your Computer’s Features
143
Using an ExpressCard®
Using an ExpressCard®
The ExpressCard®slot supports the use of ExpressCard media. The
slot also supports hot swapping, which allows you to replace one
ExpressCard with another while the computer is on.
Inserting an ExpressCard®
Before you insert an ExpressCard®, refer to the documentation that
comes with the card to see if you need to do anything before you
insert it.
To insert an ExpressCard:
1
Locate the ExpressCard slot on the side of the computer.
You may first need to remove the card slot protector before you can
insert a card.
NOTE
2
Insert the ExpressCard.
(Sample Illustration) Inserting an ExpressCard
Push the ExpressCard into the slot until it locks in place.
3
Removing an ExpressCard®
1
Prepare the card for removal by clicking the Safely Remove
Hardware icon in the Notification Area and then selecting the
card or device you want to remove.
If the system is unable to prepare the card for safe removal, a
message will tell you to try again later. If the card can be
removed now, the system displays Safe to Remove Hardware.
Exploring Your Computer’s Features
Using the Bridge Media Adapter Slot
144
2
3
Gently press the ExpressCard inward to release it.
The ExpressCard pops out slightly.
Grasp the ExpressCard and pull it straight out.
(Sample Illustration) Removing an ExpressCard
Using the Bridge Media Adapter Slot
The Bridge Media Adapter slot supports the use of Memory Stick®,
Memory Stick PRO™, Secure Digital™ (SD™), Mini SD, Micro SD,
MMC® (MultiMediaCard®), or xD-Picture Card™ media. These
media can be used with a variety of digital products: digital music
players, cellular phones, PDAs, digital cameras, digital video
camcorders, etc.
To use a micro or mini SD card, an SD adapter is required.
The Bridge Media Adapter slot may also support other types of
media. For a complete list of supported media, visit Toshiba’s Web
Do not use the Copy Disk function for this type of media. To copy
data from one media to another, use the drag-and-drop feature of the
Windows® operating system.
NOTE
Exploring Your Computer’s Features
Using the Bridge Media Adapter Slot
145
Inserting memory media
The following instructions apply to all types of supported media
devices.
1
2
Turn the media so that the contacts (metal areas) are face down.
Push the media into the adapter until it locks in place.
(Sample Illustration) Inserting memory media
When inserting memory media, do not touch the metal contacts. You
could expose the storage area to static electricity, which can destroy
data.
Removing memory media
1
Prepare the media for removal by clicking the Safely Remove
Hardware icon in the Notification Area and then selecting the
card or device you want to remove.
If the system is unable to prepare the media for safe removal, a
message will tell you to try again later. If the media can be
removed now, the system displays Safe to Remove Hardware.
2
3
Gently press the card inward to release it.
The card pops out slightly.
Grasp the card and pull it straight out.
(Sample Illustration) Removing memory media
Exploring Your Computer’s Features
146
Using the i.LINK® port
Do not remove memory media while data is being written or read.
Even when the Windows® message “copying...” disappears, writing
to the media might still be in progress and your data could be
destroyed. Wait for the indicator light to go out.
Using the i.LINK® port
(Available on certain models)
The i.LINK® port on the side of the computer provides an
extremely fast data transfer rate.
In addition to high speed, the i.LINK® port also supports
isochronous data transfer (the delivery of data at a guaranteed rate).
This makes it ideal for devices that transfer high levels of data in
real-time, such as video devices.
As with USB ports, the i.LINK® port supports both Plug-and-Play
(automatic configuration) and hot swapping (the ability to connect
and disconnect devices while the computer is on).
Using the eSATA/USB combo port
Your computer includes an eSATA/USB combo port, which can be
used with both eSATA (external Serial Advanced Technology
Attachment) devices and USB devices. The eSATA interface
supports fast data transfer rates, which is especially useful for
video files. Like the USB and i.LINK interfaces, the eSATA
interface supports hot swapping (connecting and disconnecting
devices while the computer is on). eSATA devices require an
external power source.
Your eSATA interface supports USB Sleep and Charge. For more
information about USB Sleep and Charge, please see “USB Sleep
and Charge Utility” on page 165.
NOTE
Chapter 5
Utilities
Your computer includes several utilities designed to help you to
reconfigure your system to best meet your individual needs.
additional options, or change default options. These utilities are
described in this chapter.
sample images are applicable only if the related utility is available on
your system.
NOTE
❖
❖
❖
❖
❖
❖
❖
❖
❖
❖
TOSHIBA Assist
TOSHIBA Application Installer
Supervisor password
User password
TOSHIBA Face Recognition Utility
TOSHIBA PC Diagnostic Tool Utility
TOSHIBA HDD Protection Utility
TOSHIBA SD™ Memory Card Format Utility
Mouse Utility
TOSHIBA Hardware Setup
147
Utilities
TOSHIBA Assist
148
❖
❖
❖
❖
❖
USB Sleep and Charge Utility
TOSHIBA Zooming Utility
TOSHIBA Button Support
TOSHIBA Accessibility
Fingerprint Authentication Utility
❖
❖
❖
❖
TOSHIBA eco Utility
TOSHIBA Service Station
TOSHIBA PC Health Monitor
ConfigFree®
TOSHIBA Assist
The TOSHIBA Assist provides quick access to computer functions
and allows you to customize a range of computer settings.
To access TOSHIBA Assist, click Start, All Programs, Toshiba,
Utilities, and then TOSHIBA Assist.
The TOSHIBA Assist window appears.
(Sample Image) TOSHIBA Assist window
Utilities
TOSHIBA Assist
149
The TOSHIBA Assist offers four categories of options:
❖
❖
❖
❖
Connect
Secure
Protect & Fix
Optimize
Connect
The features available in this category are:
❖
❖
ConfigFree® Connectivity Doctor
Bluetooth® Settings
(Sample Image) TOSHIBA Assist window – Connect tab
Utilities
TOSHIBA Assist
152
Optimize
The features available in this category are:
❖
❖
❖
❖
❖
❖
❖
TOSHIBA SD™ Memory Card Format Utility
Mouse Utility
TOSHIBA Hardware Setup
TOSHIBA Zooming Utility
TOSHIBA Button Support
TOSHIBA Accessibility
TOSHIBA Face Recognition Utility
(Sample Image) TOSHIBA Assist window – Optimize tab
Utilities
153
TOSHIBA Application Installer
TOSHIBA Application Installer
The TOSHIBA Application Installer allows you to reinstall the
drivers and applications that were originally bundled with your
computer.
To reinstall drivers and applications:
1
Click Start, All Programs, Toshiba, Recovery, and then
TOSHIBA Application Installer.
2
Click Next.
(Sample Image) TOSHIBA Application Installer screen
Click the item you want to install.
3
(Sample Image) TOSHIBA Application Installer selection screen
4
Click Install, then follow the on-screen prompts to complete
the installation process.
Utilities
Setting passwords
154
Setting passwords
Setting a password lets you walk away from your computer while
providing additional protection for your files. When you set a
password, you must enter the password before you can work on
your computer again.
Toshiba supports several types of passwords on your computer:
❖
An instant password—Secures your open programs and files
when leaving the computer temporarily.
You need to have created a password for your Windows® account to
use an instant password.
NOTE
❖
❖
A power-on password—Prevents unauthorized users from
starting the computer.
A supervisor password—Prohibits unauthorized users from
accessing certain functions such as TOSHIBA Hardware
Setup. This is useful if more than one person uses the
computer.
When setting up passwords, keep the following in mind:
❖
The user password can be set up under the supervisor
password.
❖
The supervisor password must be set before the user password,
or the user password must be deleted and then re-entered after
the supervisor password is set.
Using an instant password
An instant password secures your system with a single keystroke.
Use this feature when you leave your desk for a few minutes and do
not want to turn off the computer.
To use an instant password, press Fn + F1.
To unlock your system, press any key or touch the pointing device
and the Windows® Logon screen will appear. Select your user name
and enter your password, if any.
Utilities
Setting passwords
155
Using a supervisor password
A supervisor password prevents other users from changing
hardware configuration options.
Setting a supervisor password
If you choose to set a supervisor or user password, Toshiba strongly
recommends that you save your password in a location where you
can later access it should you not remember it.
Toshiba is not responsible for any losses that may occur to you, your
organization or others as a result of the inability to access your
computer.
To set a supervisor password:
1
Click Start, All Programs, Toshiba, Utilities, and then
TOSHIBA Assist.
The TOSHIBA Assist window appears.
On the left side, click the Secure tab.
Click the Supervisor Password icon.
2
3
The Supervisor Password tab of the TOSHIBA Password
Utility window appears.
(Sample Image) Supervisor Password tab
4
5
Click Registered.
Enter your password, and then enter it again to verify.
Utilities
Setting passwords
156
6
Click OK.
The supervisor password utility dialog box appears.
7
8
Select Able to run HWSetup or Unable to run HWSetup
and then Click OK.
Restart the system to complete the process.
Deleting a supervisor password
To delete a supervisor password:
1
Click Start, All Programs, Toshiba, Utilities, and then
TOSHIBA Assist.
The TOSHIBA Assist window appears.
On the left side, click the Secure tab.
Click the Supervisor Password icon.
2
3
The Supervisor Password tab of the TOSHIBA Password
Utility window appears.
4
Click Not Registered.
A pop-up screen appears asking for a password.
Enter the password, then click OK.
Click OK to exit.
5
6
7
Restart the system to complete the process.
Using a user password
A user password provides power-on password protection.
Setting a user password
If you choose to set a supervisor or user password, Toshiba strongly
recommends that you save your password in a location where you
can later access it should you not remember it.
Toshiba is not responsible for any losses that may occur to you, your
organization or others as a result of the inability to access your
computer.
Utilities
Setting passwords
157
To register a password for the power-on password functions:
1
Click Start, All Programs, Toshiba, Utilities, and then
TOSHIBA Password Utility.
The TOSHIBA Password Utility window appears.
(Sample Image) TOSHIBA Password Utility window
2
3
4
5
Click Registered.
Enter your password, and then enter it again to verify.
Click OK.
Click OK to exit.
Deleting a user password
To cancel the power-on password function:
1
Click Start, All Programs, Toshiba, Utilities, and then
TOSHIBA Password Utility.
The TOSHIBA Password Utility window appears.
2
3
Click Not Registered.
Follow the on-screen instructions to remove the user password.
Utilities
158
TOSHIBA Face Recognition Utility
TOSHIBA Face Recognition Utility
Your computer may come with the TOSHIBA Face Recognition
utility. This utility provides another way to log on to your computer.
For high security purposes, TOSHIBA Face Recognition is not a
suitable substitute for Windows® passwords. To ensure the security
of your system use your established Windows® passwords to logon.
NOTE
Please refer to the online help file to learn more about this utility
and what it offers. To locate the help file, go to: Start, All
Programs, TOSHIBA, Utilities, TOSHIBA Face Recognition
Help. The help file covers the following topics:
❖
❖
❖
❖
❖
❖
❖
Setting up a Face Recognition account
Registering a user image
Updating a user image
Changing a user image
Deleting a user image
Configuring Settings
Authentication Functions
Please note that some changes to the likeness of a registrant, such as
hair style changes or wearing a cap or glasses, may affect the
recognition rates when such changes occur after the registrant’s
image has been registered.
TOSHIBA Face Recognition does not guarantee the correct
identification of a user and may incorrectly recognize faces that are
similar to the registrant’s. In addition, bright background light and
or shadows may prevent a registrant from being recognized
correctly. If recognition fails, log on to your computer using your
Windows® password.
Toshiba does not guarantee that the face recognition utility
technology will be completely secure or error-free. Toshiba does
not guarantee that the face recognition utility will accurately screen
out unauthorized users at all times. Toshiba is not liable for any
failure or damage that might arise out of the use of the face
recognition software or utility.
Utilities
159
TOSHIBA PC Diagnostic Tool Utility
TOSHIBA PC Diagnostic Tool Utility
This utility can help diagnose problems with devices in your
computer. Refer to the online Help documentation within the
application for additional help.
The TOSHIBA PC Diagnostic Tool utility may show tests for features
you do not have. This is normal and does not indicate a problem.
NOTE
To use the TOSHIBA PC Diagnostic Tool utility:
1
2
Click Start, All Programs, Toshiba, Utilities, and then
PC Diagnostic Tool, or click the PC Diagnostic Tool icon in
the Protect & Fix tab of TOSHIBA Assist.
The TOSHIBA PC Diagnostic Tool window appears.
Click the Diagnostic Tool tab.
(Sample Image) TOSHIBA PC Diagnostic Tool window
3
Select the devices that you would like to test by clicking the
check box that appears to the left of the device.
Click the + (plus) and - (minus) symbols to expand and collapse the
categories.
NOTE
4
Click Start Diagnostics when you are ready to begin the tests.
Utilities
160
TOSHIBA HDD Protection Utility
TOSHIBA HDD Protection Utility
The TOSHIBA HDD Protection Utility controls your computer’s
hard disk drive (HDD) protection feature, which parks the HDD
whenever motion is detected on the computer. Using this utility,
you can enable or disable hard disk drive (HDD) protection, and set
the motion detector’s sensitivity level for AC power and battery
power operation.
To use the TOSHIBA HDD Protection utility:
1
Click Start, All Programs, Toshiba, Utilities, and then
HDD Protection, or click the HDD Protection icon in the
Protect & Fix tab of TOSHIBA Assist.
The TOSHIBA HDD Protection Properties window appears.
(Sample Image) TOSHIBA HDD Protection Properties window
2
Select ON to enable HDD protection, or select OFF to disable
HDD protection.
3
4
Set the battery and AC power detection levels as desired.
Click OK.
Utilities
161
TOSHIBA SD™ Memory Card Format Utility
TOSHIBA SD™ Memory Card Format Utility
This utility is used to format SD™ cards used with the Bridge Media
Adapter slot.
To format an SD memory card using this utility:
1
Click Start, All Programs, Toshiba, Utilities, and then SD
Memory Card Format.
The TOSHIBA SD Memory Card Format screen appears.
(Sample Image) TOSHIBA SD Memory Card Format screen
2
3
Select the drive corresponding to the SD memory card.
Select the formatting option:
❖
❖
Quick Format
Full Format
4
5
Click Start to begin formatting. The formatting progress is
displayed in the horizontal bar in the window.
When formatting is completed, click Close to exit the utility.
Utilities
Mouse Utility
162
Mouse Utility
The Mouse utility allows you to change your pointing device or
mouse settings.
To access the Mouse utility:
1
Click Start, Control Panel, and then Mouse under Hardware
and Sound, or click the Mouse icon in the Optimize tab of
TOSHIBA Assist.
The Mouse Properties screen appears.
(Sample Image) Mouse Properties screen
The settings you can change are divided into these categories:
❖
❖
❖
❖
❖
❖
Buttons
Pointers
Pointer Options
Wheel
Hardware
Device Settings
You may see additional categories depending on your
particular pointing device.
2
Adjust the settings as desired, then click OK.
Utilities
TOSHIBA Hardware Setup
163
TOSHIBA Hardware Setup
TOSHIBA Hardware Setup is the Toshiba configuration
management tool available through the Windows® operating
system. To access it:
❖
Click Start, All Programs, Toshiba, Utilities, and then
HWSetup, or click the TOSHIBA Hardware Setup icon in
the Optimize tab of TOSHIBA Assist.
The TOSHIBA Hardware Setup screen appears.
(Sample Image) TOSHIBA Hardware Setup screen – General tab
options
The TOSHIBA Hardware Setup screen may have the following
tabs:
❖
Boot Priority—Allows you to change the sequence in which
your computer searches the drives for the operating system
You can also manually choose the Boot Priority by pressing the
power button to power on the computer, then quickly pressing
the F12 key.
Select the boot device by pressing the arrow keys, then
pressing the Enter key.
Since the system is a quick-booting system, you must press the keys
immediately after pressing the power button.
NOTE
Utilities
TOSHIBA Hardware Setup
164
❖
Button Setting—Lets you set the conditions for the power
button and/or the other buttons.
(Sample Image) TOSHIBA Hardware Setup screen - Button Setting
tab options
❖
Display—Allows you to change the default settings for the
built-in display
When the computer restarts, it remembers the last configuration. If
data does not appear on the display you are using after starting in
Sleep Mode, press Fn + F5. For more information, see “Directing the
display output when you turn on the computer” on page 79.
NOTE
❖
❖
❖
General—Allows you to view the current BIOS version or
change certain settings back to their default values
Keyboard—Allows you to access the wake-on keyboard
function
LAN—Allows you to set networking functions
Utilities
165
USB Sleep and Charge Utility
❖
Illumination—Allows you to set the panel LED and keyboard
backlight conditions (available on certain models)
(Sample Image) TOSHIBA Hardware Setup screen - Illumination
tab options
❖
❖
Password—Allows you to set a user password
USB—Allows you to enable or disable USB Legacy Emulation
USB Sleep and Charge Utility
This utility displays whether the “USB Sleep and Charge function”
is enabled or disabled and shows the position of the USB port that
supports the “USB Sleep and Charge function.” It also displays the
remaining battery capacity.
Starting the USB Sleep and Charge Utility
To start this utility, click Start, All Programs, Toshiba, Utilities,
and then USB Sleep and Charge.
USB Sleep and Charge
Your computer can supply USB bus power (DC 5V) to the USB
port even when the computer is in Sleep Mode, Hibernation Mode
or shutdown state (powered off).
This function can only be used for the port that supports the USB
Sleep and Charge function (hereinafter called “compatible port”).
Compatible ports are USB ports that have the ( ) symbol icon.
Utilities
166
USB Sleep and Charge Utility
You can use the "USB Sleep and Charge function" to charge certain
USB compatible external devices such as mobile phones or portable
digital music players. However, the "USB Sleep and Charge
function" may not work with certain external devices even if they
are compliant with the USB specification. In those cases, power on
the computer to charge the device.
❖ When “USB Sleep and Charge function” is set to Enabled, USB
bus power (DC 5V) will be supplied to the compatible port even
when the power of the computer is turned OFF.
NOTE
USB bus power (DC 5V) is similarly supplied to the external
devices which are connected to the compatible ports. However,
some external devices cannot be charged solely by supplying
USB bus power (DC 5V).
As for the specifications of the external devices, please contact
the device manufacturer or check the specifications of the
external devices thoroughly before use.
❖ Using the “USB Sleep and Charge function” to charge external
devices will take longer than charging the devices with their own
chargers.
❖ If an external device is connected to the compatible port when
the AC adaptor is not connected to the computer, the battery of
the computer will be depleted even when the power of the
computer is turned OFF. As such, we recommend that you
connect the AC adaptor to the computer when using the “USB
Sleep and Charge function.”
❖ External devices connected to the USB bus power (DC 5V)
function that interfaces with the power ON/OFF of the computer
may always be in an operational state.
❖ When there is a current overflow of the external device connected
to the compatible port, USB bus power (DC 5V) supply may be
stopped for safety reasons.
❖ When "USB Sleep and Charge function" is set to Enabled, the
"USB Wakeup function" does not work for compatible port.
In that case, if there is a USB port that does not have the USB
Sleep and Charge function-compatible icon ( ), attach the
mouse or keyboard to it.
The "USB Wakeup function" will now work, but the "USB Sleep
and Charge function" will be disabled.
Utilities
167
USB Sleep and Charge Utility
Metal paper clips or hair pins/clips will generate heat if they come
into contact with USB ports. Do not allow USB ports to come into
contact with metal products, for example when carrying the computer
in your bag.
Enabling USB Sleep and Charge
This utility can be used to enable or disable the “USB Sleep and
Charge function” group.
Check the check box for the group to enable the “USB Sleep and
Charge function” for the USB port assigned to that group. In the
default state, the group is disabled.
Power supply mode settings
There are several "USB Sleep and Charge function" modes.
The default setting is Mode-1. Select one of the other modes in the
drop-down menu of the USB Sleep and Charge window if the
charge function cannot be used in Mode 1.
In this situation, select a different mode. “USB Sleep and Charge
function” may not be functional with some connected external
devices even if the appropriate group is selected. In this situation,
uncheck the check box for the group and discontinue using this
function.
Utilities
TOSHIBA Zooming Utility
168
Battery settings
battery life for USB Sleep and Charge. Move the slider bar to
specify the lower limit. If the remaining battery life falls below the
setting, the "USB Sleep and Charge function" will be stopped.
TOSHIBA Zooming Utility
This utility allows you to select which applications will work with
the zoom in/out hot keys (see “Zoom (Display resolution)” on
page 228). You may select all applications or any subset of the
following:
❖
❖
❖
❖
❖
Microsoft® Internet Explorer®
Microsoft® Office
Windows Media® Player
Adobe® Acrobat® Reader®
Icons on the desktop
To access the TOSHIBA Zooming Utility:
1
Click Start, All Programs, Toshiba, Utilities, and then
TOSHIBA Zooming Utility.
The TOSHIBA Zooming Utility Properties screen appears.
(Sample Image) TOSHIBA Zooming Utility Properties screen
Select the desired option(s).
2
Utilities
TOSHIBA Button Support
169
3
Click OK.
The zoom in and zoom out hot keys will now work with the
applications you selected.
To zoom in, hold down the Fn key and press 2; to zoom out, hold
down the Fn key and press 1.
For more information about how to use the TOSHIBA Zooming
Utility, right-click the
icon in the Notification Area and then
click Help.
TOSHIBA Button Support
TOSHIBA Button Support allows you to customize the Mute and
Media buttons. These buttons are located on the system control
panel directly above the keyboard.
To access TOSHIBA Button Support:
1
Click the TOSHIBA Button Support icon in the Optimize
tab of TOSHIBA Assist.
The TOSHIBA Button Support window appears.
(Sample Image) TOSHIBA Button Support screen
2
Under Button Name, select the button whose function is to be
customized.
3
4
Make the desired selections.
Click Close.
Utilities
TOSHIBA Accessibility
170
TOSHIBA Accessibility
The TOSHIBA Accessibility utility allows you to use the Fn key to
create a hot key combination with one of the function keys without
pressing the two keys simultaneously as is usually required. Using
Accessibility lets you make the Fn key a sticky key, meaning you can
press it once, release it, and then press a function key to activate the
hot key function.
(Sample Image) TOSHIBA Accessibility window
To use TOSHIBA Accessibility:
1
Click Start, All Programs, Toshiba, Utilities, and then
Accessibility, or click the Accessibility icon in the Optimize
tab of TOSHIBA Assist.
The TOSHIBA Accessibility window appears.
Check the Use Fn-StickyKey box.
Put a check mark next to the desired option.
Click OK.
2
3
4
Utilities
171
Fingerprint Authentication Utility
Fingerprint Authentication Utility
(Available on certain models)
The fingerprint authentication utility (available on certain models)
can be used to replace the keyboard-based user password
authentication system when booting up.
The fingerprint authentication utility can also be used for user
logon. The user’s fingerprint is read; if the system recognizes the
fingerprint, the user is automatically logged on.
Fingerprint utility limitations
Toshiba does not guarantee that the fingerprint utility technology
will be completely secure or error-free. Toshiba does not guarantee
that the fingerprint utility will accurately screen out unauthorized
users at all times. Toshiba is not liable for any failure or damage
that might arise out of the use of the fingerprint software or utility.
Using the Fingerprint Authentication Utility
To access the Fingerprint Authentication Utility, click Start, All
Programs, Toshiba, Utilities, and then select the Toshiba
Fingerprint Utility. For information on enrolling fingerprints and
using the utility please refer to your online help file.
It is recommended that you complete the Fingerprint practice tutorial
before starting fingerprint enrollment. The Fingerprint practice
tutorial shows how to achieve the highest quality fingerprint
samples.
NOTE
If you choose to use this utility it is strongly recommended that you
delete your fingerprint template data before transferring ownership or
disposing of your computer. Otherwise, personal information and/or
proprietary information on the internal storage drive may be viewed
by a third party. For details on how to delete the fingerprint data, see
your Online help file.
Utilities
172
Fingerprint Authentication Utility
Fingerprint Logon
The fingerprint utility enables logon to your computer using
fingerprints. During user enrollment, fingerprint samples are saved
and associated with the user’s Windows® user account. When the
user attempts to log on again, the user’s fingerprint is read and
compared with the user’s enrolled fingerprints; if the fingerprint is
recognized, user logon is completed.
The Fast User Switching feature of the Windows® operating system
is also supported. If user A is logged on and the fingerprint utility
verifies the fingerprint of user B (who is already enrolled), the
utility recognizes the fingerprint and switches the users.
If your system supports power-on security, existing fingerprint
samples can be used also for power-on authentication.
Care and maintenance of your fingerprint reader
Failure to follow these guidelines and/or procedures might result in
damage to the reader or cause reader failure, finger recognition
problems, or lower finger recognition success rate.
❖
Do not scratch or poke the reader with your nails or any hard or
sharp objects.
❖
❖
Do not press the reader with too much pressure.
Do not touch the reader with a wet finger or any wet objects.
Keep reader surface dry and free of water vapor.
❖
Do not touch the reader with a soiled finger. Minute foreign
particles on a soiled or dirty finger may scratch the reader.
❖
❖
Do not paste stickers or write on the reader.
Do not touch the reader with a finger or any object with built-
up static electricity.
Observe the following before you swipe your finger on the reader,
whether for fingerprint enrollment/registration or recognition.
❖
❖
Wash and dry your hands thoroughly.
Remove static electricity from your fingers by touching any
metal surface. Static electricity is a common cause of reader
failures, especially during dry seasons such as winter.
❖
Clean the reader with a lint-free cloth. Do not use detergent to
clean the reader.
Utilities
173
Fingerprint Authentication Utility
❖
Avoid the following finger conditions for enrollment or
recognition as they may result in fingerprint enrollment errors
or a drop in the fingerprint recognition success rate.
❖
❖
❖
❖
❖
Soaked or swollen finger (e.g., after taking bath)
Injured finger
Wet finger
Soiled or oily finger
Extremely dry skin condition on finger
Observe the following to improve the fingerprint recognition
success rate.
❖
❖
Enroll two or more fingers.
Enroll additional fingers if recognition failure occurs often
using enrolled fingers.
❖
Check your finger condition. Changed conditions, such as
injured, rough, extremely dry, wet, soiled, dirty, oily, soaked or
swollen fingers, may lower the recognition success rate. Also if
the fingerprint is worn down or the finger becomes thinner or
fatter, the recognition success rate may be lowered.
❖
❖
The fingerprint for each finger is different and unique. Please
ensure that only the registered or enrolled fingerprint or
fingerprints are used for identification.
Check sliding position (see illustration below).
(Sample Illustration) Aligning the finger on the reader
Fingerprint reader limitations
❖
The fingerprint reader compares and analyzes the unique
characteristics in a fingerprint. However, there may be
instances where certain users are unable to register their
fingerprints due to insufficient unique characteristics in their
fingerprints.
❖
A warning message will be displayed when recognition is
abnormal or recognition is not successful within a fixed
duration.
Utilities
TOSHIBA eco Utility
174
❖
❖
The recognition success rate may differ from user to user.
Toshiba does not guarantee that this fingerprint recognition
technology will be error-free.
Toshiba does not guarantee that the fingerprint reader will
recognize the enrolled user or accurately screen out unauthorized
users at all times. Toshiba is not liable for any failure or damage
that might arise out of the use of this fingerprint recognition
software or utility.
TOSHIBA eco Utility
The TOSHIBA eco Utility monitors your power savings from using
eco Mode by tracking real-time power consumption and
accumulated savings over time.
To access the TOSHIBA eco Utility, do one of the following:
❖
❖
❖
Click Start, All Programs, TOSHIBA, Utilities, and then
eco Utility.
Double-click the TOSHIBA eco Utility icon in the System
tray.
Right-click the TOSHIBA eco Utility icon in the System tray
and select Launch TOSHIBA eco Utility.
The TOSHIBA eco Utility window appears.
(Sample Image) TOSHIBA eco Utility
For more information on eco Mode and the eco Utility, click the
Help button at the bottom of the window.
Utilities
TOSHIBA Service Station
175
TOSHIBA Service Station
The TOSHIBA Service Station helps you keep your new computer
running at its best by notifying you when updated software,
firmware, documentation or other information is available for your
computer. If you have enabled the TOSHIBA Service Station, it
will alert you when updates are available, and you can then choose
to install the updates if you wish.
To enable the TOSHIBA Service Station:
1
Click the
desktop.
icon in the Notification Area of your Windows®
The TOSHIBA Agreement Notification Utility displays,
and the TOSHIBA Service Station.
❖ For more information about the TOSHIBA PC Health Monitor,
NOTE
please see “TOSHIBA PC Health Monitor” on page 176.
❖ If the icon does not appear in the Notification Area, you can
use the TOSHIBA Application Installer to install the TOSHIBA PC
Health Monitor. For more information see “TOSHIBA Application
Installer” on page 153.
2
3
Click Next to continue.
The Windows User Account Control screen displays.
Click Continue.
The PC Health Monitor and TOSHIBA Service Station software
terms of use display. Read the displayed information carefully.
Utilities
176
TOSHIBA PC Health Monitor
4
Choose one of the following options:
❖
❖
❖
❖
❖
Accept both
Accept TOSHIBA PC Health Monitor only
Accept TOSHIBA Service Station only
Decline both
If you do not want to install either program at this time but
you’d like to be reminded to install one or both programs
at a later date, click the drop down arrow next to “days” to
specify when you would like a reminder, and then click
Remind me.
5
6
If you chose to install one or both programs in the previous
step, click Install.
Restart your computer when prompted. The software will be
enabled after you restart your computer.
TOSHIBA PC Health Monitor
The TOSHIBA PC Health Monitor software program monitors
computer system functions such as power consumption, the cooling
system and the 3D Accelerometer (available on certain models). It
alerts users to specific system conditions via pop-up messages. It
also tracks the usage of the computer and related devices and logs
service-relevant information on the computer's internal storage
drive.
The collected information includes device operation time and
number of actuations or status changes (e.g.: number of power
button and Fn key combination uses, and AC adaptor, battery, LCD,
fan, HDD, sound volume, wireless communication switch, docking
and USB information), date of initial system use, and also computer
and device usage (e.g.: power settings, battery temperature and
recharging, CPU, memory, backlight illumination time, and
temperatures for various devices). The collected information is not
limited to the examples specified here. The stored data uses a very
small portion of the total hard disk capacity (approximately 3 MB
or less per year).
This information is used to identify and provide a notification of
system conditions that may affect the performance of your Toshiba
computer. It may also be used to help diagnose problems should the
computer require service by Toshiba or Toshiba's authorized service
providers. Additionally, Toshiba may use this information for
quality assurance analysis.
Utilities
177
TOSHIBA PC Health Monitor
Subject to the use restrictions above, the data logged on the internal
storage drive may be transferred to entities located outside of your
country or region of residence (e.g., European Union). Those
countries may or may not have the same data protection laws or
data protection levels as required by your home country or region.
Once enabled, you may disable the TOSHIBA PC Health Monitor
at any time by uninstalling the software via Add/Remove Programs
in the Windows® Control Panel. Doing so will automatically delete
all collected information from the internal storage drive.
The TOSHIBA PC Health Monitor software does not extend or
modify Toshiba's obligations under its standard limited warranty in
any way. Toshiba's standard limited warranty terms and limitations
apply.
Enabling the TOSHIBA PC Health Monitor
To enable the TOSHIBA PC Health Monitor:
1
Click the
desktop.
icon in the Notification Area of your Windows®
The TOSHIBA Agreement Notification Utility displays,
and the TOSHIBA Service Station.
❖ For more information about the TOSHIBA Service Station, please
NOTE
see “TOSHIBA Service Station” on page 175.
❖ If the icon does not appear in the Notification Area, you can
use the TOSHIBA Application Installer to install the TOSHIBA PC
Health Monitor. For more information see “TOSHIBA Application
Installer” on page 153.
Utilities
178
TOSHIBA PC Health Monitor
2
3
Click Next to continue.
The Windows User Account Control screen displays.
Click Continue.
The PC Health Monitor and TOSHIBA Service Station software
terms of use display. Read the displayed information carefully.
4
Choose one of the following options:
❖
❖
❖
❖
❖
Accept both
Accept TOSHIBA PC Health Monitor only
Accept TOSHIBA Service Station only
Decline both
If you do not want to install either program at this time but
you’d like to be reminded to install one or both programs
at a later date, click the drop down arrow next to “days” to
specify when you would like a reminder, and then click
Remind me.
5
6
If you chose to install one or both programs in the previous
step, click Install.
Restart your computer when prompted. The software will be
enabled after you restart your computer.
Utilities
ConfigFree®
179
ConfigFree®
All references to Bluetooth® in this section are applicable only if
NOTE
®
Bluetooth is available on your system.
ConfigFree® is a set of utilities that makes it easy to control
communication devices and network connections. ConfigFree also
lets you identify communication problems and create profiles for
easy switching between locations and communication networks.
For more information on using ConfigFree, see the ConfigFree
online Help.
NOTE
The ConfigFree utilities include the following:
❖
Connectivity Doctor—The Connectivity Doctor utility is used
to analyze network connections and fix networking problems
with your computer. For more information, see “Connectivity
Doctor” on page 180.
❖
Profile Settings—The Profiles utility lets you switch between
network configurations. For more information, see “Profile
Settings” on page 181.
Getting Started
This section contains information about the ConfigFree® main
screen, and how to start and set up ConfigFree.
For more detailed information on setting up and using ConfigFree,
see the Help File included in the application.
Starting ConfigFree®
To start ConfigFree®, be sure the computer has a wired or wireless
connection. Then perform any of the following steps:
❖
❖
❖
Click Start, All Programs, Toshiba, and then ConfigFree.
Double-click the ConfigFree icon in the Notification Area.
Press the TOSHIBA Assist button (if applicable to your system)
to open the TOSHIBA Assist, and then click the ConfigFree icon.
❖
Click the ConfigFree icon
in the Notification Area, and
then click the desired utility.
Utilities
ConfigFree®
180
If your computer is not connected to a network, the ConfigFree icon
in the Notification Area is displayed with an “X.”
NOTE
ConfigFree® Utilities
Connectivity Doctor
The Connectivity Doctor lets you analyze your network
connections and fix network connection problems. Using
Connectivity Doctor, you can view detailed network information by
simply moving the mouse pointer.
The Connectivity Doctor works with the following network
devices:
❖
❖
Wired and wireless network devices
Access points
The Connectivity Doctor displays the following information:
❖
❖
❖
❖
Status of the PC Network Connections
Status of wired and wireless connections
Wireless Connection band (a/b/g etc.)
Status of Wireless Connection switch
(Sample Image) Connectivity Doctor screen
Utilities
ConfigFree®
181
Profile Settings
The Profile Settings utility lets you save network settings in
“profiles.” ConfigFree® profiles are useful for easily switching
network settings and devices. You can switch network settings
simply by selecting the profile with the desired settings.
If you visit a client company occasionally, for example, you can set
up a profile to match that environment and connect to the network.
Similarly, users who access networks in the office and at home can
set up profiles to handle these networking environments.
A profile contains the currently configured network settings on the
computer, as well as information about any network devices. The
following settings can be saved (or “captured”) in a profile:
❖
❖
❖
Internet settings—includes LAN settings (proxy server
settings) and the address of a home page that opens
automatically when Internet Explorer® starts
Devices—lets you enable or disable settings of wired and
wireless network devices, infrared devices, and set the power
status of Bluetooth® antennas
TCP/IP settings—includes DHCP, IP address, subnet mask,
default gateway, DNS server, and WINS server settings
❖
❖
❖
Personal firewall settings for Internet connections
Bluetooth® Security Level (for example, high or medium)
Enable UAC (User Account Control) setting
To create a profile:
1
2
Click the
icon in the Notification Area.
Move the pointer to Profile.
Utilities
ConfigFree®
182
3
Click Open Settings.
The ConfigFree Profile Settings window appears.
(Sample Image) ConfigFree Profile Settings window
Click Add to start the Create Profile Wizard.
4
Chapter 6
If Something Goes Wrong
Some problems you may encounter when using your computer are
relatively easy to identify and solve. Others may require help from
your network administrator or the manufacturer of the software
program.
This chapter aims to help you solve many problems by yourself. It
covers the problems you are most likely to encounter.
If all else fails, contact Toshiba. You will find information on
Toshiba’s support services at the end of this chapter.
Problems that are easy to fix
Your program stops responding.
If you are working with a program that suddenly freezes all
operations, chances are the program has stopped responding. You
can exit the failed program without shutting down the operating
system or closing other programs.
To close a program that has stopped responding:
1
Press Ctrl, Alt, and Del simultaneously (once), then click Start
Task Manager.
The Windows® Task Manager window appears.
183
If Something Goes Wrong
Problems when you turn on the computer
184
2
3
4
Click the Applications tab.
If a program has stopped responding, the words “not
responding” appear beside its name in the list.
Select the program you want to close, then click End Task.
Closing the failed program should allow you to continue
working. If it does not, continue with the next step.
Close the remaining programs one by one by selecting the
program name, then End Task.
To power off your computer:
1
Click Start, and then click the arrow next to the Lock button in
the lower-right part of the Start menu.
The Shut Down menu appears.
Arrow
Start
Shut Down Menu
(Sample Image) Shut Down menu
2
Click Shut Down.
The computer shuts down completely.
Problems when you turn on the computer
These problems may occur when you turn on the power.
The computer will not start.
Make sure you attached the AC adaptor and power cord/cable
properly or installed a charged battery.
Press and hold the power button for at least 10 seconds.
If you are using the AC adaptor, check that the wall outlet is
working by plugging in another device, such as a lamp.
Verify that the computer is on by looking at the ON/OFF indicator.
If the indicator is glowing, the computer is on. Also, try turning the
computer off and then on.
If Something Goes Wrong
Problems when you turn on the computer
185
If you are using an AC adaptor, verify that the computer is receiving
power from the external power source by looking at the AC power
light. If the indicator is glowing, the computer is connected to a live
external power source.
The computer starts but when you press a key nothing
happens.
Verify that the active program accepts text input. Try clicking your
mouse on an area where you can type text and try typing again.
you to the problem instead of restarting the system. To clear the
condition, press Ctrl, Alt, and Del simultaneously. Then shut down the
computer via software, or follow the steps if your program stops
responding (see “Problems that are easy to fix” on page 183).
Clearing the condition may get the computer running, but it will not
solve a resource conflict. Read the documentation that came with
the conflicting device and “Resolving a hardware conflict” on
page 189.
The computer is not accessing the internal storage drive or
the optional external diskette drive.
Your computer normally loads the operating system from the
internal storage drive. If you have an internal storage drive problem,
you will not be able to start the computer. Insert a system diskette
into the optional external diskette drive and press F12 when the
machine starts and use the arrow keys to select the boot-up device.
(You may need to press F12 several times.)
The computer displays the WARNING RESUME FAILURE/Windows Error
Recovery – Windows did not shut down successfully message.
To continue, select Start Windows normally. This can happen if
the computer was put into Sleep mode and the battery has
discharged. If you performed a shutdown before this message was
shutting down.
Data stored in the computer’s memory has been lost. Data stored in
the computer’s internal storage drive may not be affected.
Always save your data even when you are using Sleep mode. If
your battery fully discharges, information that has not been saved
will be lost. Your computer can be configured to warn you when the
battery is running low see “What to do when the main battery runs
low” on page 119.
If Something Goes Wrong
Problems when you turn on the computer
186
If you are running on battery power, it is recommended that you do
not leave the computer in Sleep mode for long periods of time.
batteries” on page 115.
The computer displays the Non-System disk or disk error message.
Make sure there is no diskette in the optional external diskette
drive. If there is a diskette in the drive, remove it and press any key
to continue. If pressing any key does not work, press Ctrl, Alt, and Del
to restart the computer. For more information see “The computer is
not accessing the internal storage drive or the optional external
diskette drive.” on page 185.
The AC power light is blinking.
If the AC power light is blinking, try the following steps:
1
Cut off power to the computer by disconnecting the AC adaptor
and removing the battery. The error condition will be
interrupted, and the AC power light will stop flashing.
2
Put the battery back into the computer. Do not connect the AC
adaptor. Try turning the computer on again.
If the computer starts normally, the AC adaptor may be
defective and will need to be replaced (see the Toshiba Web
If the AC power light starts flashing, remove the battery, and
continue with the steps below.
3
Connect the AC adaptor to the computer. Leave the battery out
of the computer. Try turning the computer on again.
If the computer starts normally, the battery may need charging,
may be depleted, or may be defective. Turn the computer on,
insert the battery, and then leave the computer running for
several hours, which will deliver a slow, steady “trickle-
charge” to the battery. Once the battery has been trickle-
charged, it may begin working correctly again.
If the trickle-charging does not prove effective, visit the
Bulletin Step-Charging the computer’s battery (click the
Ask Iris® link and search for the support bulletin by name).
4
Connect the AC adaptor to a different power outlet, preferably
in a different room. If the computer starts normally, there may
be a problem with the AC outlet itself, or the voltage level
available from it.
If Something Goes Wrong
187
The Windows® operating system is not working
5
Verify that the AC adaptor is the correct unit for your computer
model. The computer may not be able to start from an AC
adaptor that is rated for less current (amperage) than the
computer requires, even if the rated voltage is correct, and the
plug fits correctly in the DC-IN socket. The labels on the
bottom of the computer and the AC adaptor show the
specifications for voltage ("V") and current ("A") for each
device. The voltage level must match exactly. The amperage
rating of the AC adaptor must be equal to or greater than that
required by the computer.
The Windows® operating system is not working
Once you are familiar with the desktop and used to the way the
operating system responds to your work routine, you can easily
detect if the operating system is not working correctly. For
example:
❖
The operating system fails to start after the initial startup
appears.
❖
❖
The operating system takes a long time to start.
The operating system responds differently from the normal
routine.
❖
The screen does not look right.
Unless a hardware device has failed, problems usually occur when
you change the system in some way such as installing a new
program or adding a device.
If you experience any of these problems, use the options in the
Startup menu to fix the problem.
Using Startup options to fix problems
If the operating system fails to start properly, you may have to
change your system’s configuration or verify the startup procedure
to fix the problem. To do this, use the options in the Startup menu.
To open the Startup menu:
1
2
Restart your computer.
Press F8 when your computer starts and before Windows® starts
loading.
The Windows® Advanced Boot Options menu displays these
options:
❖
❖
Safe Mode
Safe Mode with Networking
If Something Goes Wrong
188
The Windows® operating system is not working
❖
❖
❖
❖
❖
❖
❖
❖
❖
Safe Mode with Command Prompt
Enable Boot Logging
Enable low-resolution video (640x480)
Last Known Good Configuration (advanced)
Directory Services Restore Mode
Debugging Mode
Disable automatic restart on system failure
Disable Driver Signature Enforcement
Start Windows® normally
When you highlight each option using the arrow keys, Windows®
displays information about each option at the bottom after
Description.
See your Windows® documentation for further explanation.
If your computer is connected to a network, the Startup menu may
display different versions of Safe mode.
NOTE
Internet problems
My Internet connection is very slow.
Many factors contribute to the speed with which you can surf the
Internet. They include: network speed, network conditions, time of
day (when everyone else is surfing, your access can be slow) and
popularity of the sites you are trying to access. If accessing a
particular site is very slow, try later.
My browser cannot find the URL address I typed in.
Make sure you separated the domain names of the address with the
forward slash (/). Check the spelling of each name and the syntax of
the address carefully. A single incorrect letter or missed character
will make it impossible for your browser to locate the site.
My browser cannot find a site I bookmarked.
The World Wide Web is constantly changing. A site you
bookmarked yesterday may not be available today or its server may
be down for temporary repair. Try again later.
If Something Goes Wrong
Resolving a hardware conflict
189
The Windows® operating system can help you
If the operating system has started properly but you still have a
problem using your computer, the online Help can assist you in
troubleshooting the problem.
To access the Windows® operating system Help and Support:
1
Click Start, then click Help and Support, or press F1.
The Help and Support window appears.
2
Then do one or both of the following:
❖
In the search field, type in the topic for which you need
help and follow the on-screen instructions.
❖
Click one of the options listed in the window and then
follow the on-screen instructions.
You can connect to Support Online by clicking Microsoft
Customer Support or by going to Toshiba support at
Resolving a hardware conflict
If you receive an error message telling you there is a device driver
conflict or a general hardware problem, try using Windows® Help
and Support to troubleshoot the problem first.
For help on hardware conflicts:
1
2
Click Start, then click Help and Support, or press F1.
Click Troubleshooting in the Find an answer section.
A list of category links appears.
3
Click a topic under Hardware and drivers and follow the
steps.
If there is still a problem, the operating system should display a
message that explains what the conflict is.
A plan of action
The smooth operation of the system depends on the interaction of
all devices, programs, and features. If the system or one of its
attached devices is not working, resolving the problem can be time-
consuming and frustrating.
The recommended procedure for getting multiple devices to work
together is to add and set up one device at a time. After you add
each device, test it to make sure it and all previously connected
devices work.
If Something Goes Wrong
Resolving a hardware conflict
190
The device most recently connected to the system is the one most
likely to be causing a conflict.
Resolving conflicts
There are several things you can do to resolve hardware conflicts:
❖
❖
Get the most recent drivers from the manufacturer.
Disable the device.
For an older device, remove it from the computer.
❖
❖
Disable another system component and use its resources for the
new device. See “Fixing a problem with Device Manager” on
page 190.
Reconfigure the device so that its requirements do not conflict.
Refer to the device’s documentation for instructions about
changing settings on the device.
Fixing a problem with Device Manager
Device Manager provides a way to check and change the
configuration of a device.
Changing the default settings using Device Manager can cause other
conflicts that make one or more devices unusable. Device Manager
is a configuration tool for advanced users who understand
configuration parameters and the ramifications of changing them.
Checking device properties
Device Manager provides a way to view the properties of a device.
Properties include the name of the manufacturer, the type of device,
the drivers installed, and the system resources assigned to the
device.
To check a device’s properties:
1
Click Start, Control Panel, System and Maintenance,
System, and then Device Manager.
2
3
To view the device(s) installed, double-click the device type.
To view the properties, double-click the device.
The operating system displays the Device Properties dialog
box, which provides an array of tabs. They may include:
❖
The General tab, which provides basic information about
the device.
If Something Goes Wrong
Resolving a hardware conflict
191
❖
❖
The Resources tab, which lists resources assigned to the
monitor, optional external optical drive, optional external
diskette drive, and other power-using functions. This tab
does not appear if the device is not using resources.
The Driver tab, which displays the drivers being used by
the device. This tab also provides options for updating the
driver or rolling back the driver in case the new version is
causing a problem.
The tabs that appear in the dialog box vary from one device to
another.
For more information about Device Manager, refer to Windows®
online Help.
Memory problems
Incorrectly connected or faulty memory modules may cause errors
that seem to be hardware or even software related. It is worthwhile
checking for these first:
1
Click Start, and then click the arrow next to the Lock button in
the lower-right part of the Start menu.
The Shut Down menu appears.
Click Shut Down.
2
The computer shuts down completely.
3
4
Remove the memory module, following the instructions in
“Removing a memory module” on page 59.
Reinstall the memory module, following the instructions in
“Installing a memory module” on page 54, and making sure the
module is seated properly.
5
6
Check for the error again.
If the error recurs, remove the memory module entirely and
check for the error again.
If removing the memory module eliminates the error, the
memory module may be faulty. If the error recurs without the
memory module installed, the error is not caused by the
memory module.
TECHNICAL NOTE: You must have at least one memory module
installed for the computer to work.
If Something Goes Wrong
Resolving a hardware conflict
192
For this model Slot A is the bottom slot. Slot B is the top slot. If only
one memory module is to be installed, it must be installed in Slot A.
NOTE
Power and the batteries
Your computer receives its power through the AC adaptor and
power cord/cable or from the system batteries (battery, optional
secondary battery, and real-time clock (RTC) battery). Power
problems are interrelated. For example, a faulty AC adaptor or
power cord/cable will neither power the computer nor recharge the
batteries.
Here are some typical problems and how to solve them:
The AC power light does not come on when you plug in the
AC adaptor and power cord/cable.
Make sure the AC adaptor and power cord/cable are firmly plugged
into both the wall outlet and the computer.
If the AC power light still does not come on, check that the wall
outlet is working properly by plugging in a lamp or other appliance.
The AC adaptor and power cord/cable work correctly, but the
battery will not charge.
The battery does not charge while the computer is consuming full
power. Try turning off the computer.
The battery may not be inserted correctly in the computer. Turn off
the computer, remove the battery, clean the contacts with a soft dry
cloth (if necessary) and replace the battery. See “Removing the
battery from the computer” on page 125.
The battery may be too hot or too cold to charge properly. If you
think this is the probable cause, let the battery reach room
temperature and try again.
If the battery has completely discharged, it will not begin charging
immediately. Leave the AC adaptor and power cord/cable
connected, wait 20 minutes and see if the battery is charging.
If the battery light is glowing after 20 minutes, let the computer
continue charging the battery for at least another 20 minutes before
you turn on the computer.
If the battery light does not glow after 20 minutes, the battery may
have reached the end of its useful life. Try replacing it.
If Something Goes Wrong
Resolving a hardware conflict
193
The battery appears not to power the computer for as long as
it usually does.
If you frequently repeat shallow charge and discharge, the battery
meter may become inaccurate. Let the battery discharge
completely, then try charging it again.
Check the power options via your Power Plans (see “Power Plans”
on page 122). Have you added a device, such as an ExpressCard® or
memory module, that takes its power from the battery? Is your
software using the internal storage drive more? Is the display power
set to turn off automatically? Was the battery fully charged to begin
with? All these conditions affect how long the charge lasts.
maximum capacity and will need to be replaced. This is normal for
all batteries. To purchase a new battery pack, see your accessories
information included with your computer, or visit the Toshiba Web
current on the most recent software and hardware options for your
computer, and for other product information.
For more information on maintaining battery power, see “Charging
batteries” on page 115.
Keyboard problems
If, when you type, strange things happen or nothing happens, the
problem may be related to the keyboard itself.
You have connected an external keyboard and the operating
system displays one or more keyboard error messages.
The keyboard you connected may be defective or incompatible with
the computer. Try using a different make of keyboard.
Nothing happens when you press the keys on the external
keyboard.
You may have plugged the external keyboard in while the computer
was turned on. Using the computer’s TouchPad:
1
2
Click Start, and then click the arrow next to the Lock button in
the lower-right part of the Start menu.
The Shut Down menu appears.
Click Restart.
The computer will restart and recognize the device.
If Something Goes Wrong
Resolving a hardware conflict
194
Display problems
Here are some typical display problems and their solutions:
The screen is blank.
Display Auto Off may have gone into effect. Press any key to
activate the screen.
You may have activated the instant password feature by pressing
Fn and F1 simultaneously. If you have registered a password, press
any key, type the password and press Enter. If no password is
registered, press any key. The screen reactivates and allows you to
continue working.
If you are using the built-in screen, make sure the display priority is
not set for an external monitor. To do this, press Fn and F5
simultaneously (once). If this does not correct the problem, press Fn
and F5 simultaneously again to return the display priority to its
previous setting.
HINT: Holding the Fn key and pressing the F5 key several times will
advance you through the display options.
If you are using an external monitor:
❖
❖
Check that the monitor is turned on.
Check that the monitor’s power cord/cable is firmly plugged
into a working power outlet.
❖
❖
❖
Check that the cable connecting the external monitor to the
computer is firmly attached.
Try adjusting the contrast and brightness controls on the
external monitor.
Press Fn and F5 simultaneously to make sure the display
priority is not set for the built-in screen.
The screen does not look right.
You can change the display settings by clicking a blank area of the
desktop with the secondary control button, then clicking
Personalize. This opens the Personalization window. Click
Windows Color and Appearance to choose the colors for the
screen. Click Display settings to choose the screen resolution.
The built-in screen flickers.
Some flickering is a normal result of the way the screen produces
colors. To reduce the amount of flickering, try using fewer colors.
If Something Goes Wrong
Resolving a hardware conflict
195
To change the number of colors displayed:
1
2
3
Right-click in a blank area of the Windows® desktop.
Click Personalize, and then Display Settings.
Change the Colors option and click OK.
For more information see Windows® Help.
A message displays saying that there is a problem with your
display settings and that the adapter type is incorrect or the
current settings do not work with your hardware.
Reduce the size of the color palette to one that is supported by the
computer’s internal display.
To change the display properties:
1
2
3
4
Right-click in a blank area of the Windows® desktop.
Click Personalize, and then Display Settings.
Adjust the screen resolution and/or color quality.
Click OK.
The display mode is set to Simultaneous and the external
display device does not work.
Make sure the external monitor is capable of displaying at
resolutions of 800 x 600 or higher. Devices that do not support this
resolution will only work in Internal/External mode, and not
simultaneous mode.
Small bright dots appear on your TFT display when you turn
on your computer.
Small bright dots may appear on your screen display when you turn
on your computer. Your display contains an extremely large number
of thin-film transistors (TFT) and is manufactured using high-
precision technology. Any small bright dots that may appear on
your display are an intrinsic characteristic of the TFT
manufacturing technology. Over a period of time, and depending on
the usage of the computer, the brightness of the screen will
deteriorate. This is also an intrinsic characteristic of the screen
technology. When the computer is operated on battery power, the
screen will dim and you may not be able to increase the brightness
of the screen while on battery power.
If Something Goes Wrong
Resolving a hardware conflict
196
Disk or internal storage drive problems
Problems with the internal storage drive or with a diskette drive
usually show up as an inability to access the drive or as sector
errors. Sometimes a drive problem may cause one or more files to
appear to have garbage in them. Typical problems are:
You are having trouble accessing a drive, or one or more files
appear to be missing.
Make sure you are identifying the drive by its correct name
(A: or C:).
Error-checking
Run Error-checking, which analyzes the directories, files and File
Allocation Table (FAT) on the disk and repairs any damage it finds.
To run Error-checking:
1
2
3
Click Start, and then Computer.
Right-click the drive you want to check.
On the pop-up menu, click Properties.
The drive’s Properties box appears.
This feature is not available for optical drives.
NOTE
4
5
Click the Tools tab.
Click the Check now button.
The Check Disk box appears.
You can choose one or both options:
6
7
❖
❖
Automatically fix file system errors
Scan for and attempt recovery of bad sectors
Click Start.
Error-checking tests and repairs the disk.
Your hard disk seems very slow.
If you have been using your computer for a long time, your files
may have become fragmented. Run Disk Defragmenter.
To do this, click Start, All Programs, Accessories, System Tools,
and then Disk Defragmenter. After it opens, click Defragment
now.
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Your data files are damaged or corrupted.
Refer to your software documentation for file recovery procedures.
Many software packages automatically create backup files.
You may also be able to recover lost data using utility software.
Consult your network administrator.
Some programs run correctly but others do not.
This is probably a configuration problem. If a program does not run
properly, refer to its documentation and check that the hardware
configuration meets its needs.
Optical drive problems (tray-type drive only)
You cannot access a disc in the drive.
If the optical drive is an external drive, make sure that the drive’s
cable is properly connected to the computer.
Make sure the tray that holds the optical disc is closed properly.
Press gently until it clicks into place.
Open the tray and remove the disc. Make sure the tray is clean. Any
dirt or foreign object can interfere with the laser beam.
Examine the disc to see if it is dirty. If necessary, wipe it with a
clean cloth dipped in water or a neutral cleaner.
Replace the disc in the tray. Make sure that the disc is lying flat,
label side up. Close the tray carefully, making sure it has shut
completely.
You press the disc eject button, but the drive tray does not
slide out.
Make sure the computer is connected to a power source and turned
on. The optical drive eject mechanism requires power to operate.
Make sure a program is not accessing the drive and preventing it
from ejecting.
If you need to remove a disc and cannot turn on the computer (for
example, if the battery is completely discharged), use a narrow
object, such as a straightened paper clip, to press the manual eject
button. This button is in the small hole next to the optical drive eject
button on the face of the optical drive tray.
Never use a pencil to press the manual eject button. Pencil lead can
break off inside the computer and damage it.
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Some discs run correctly but others do not.
Check that the type of disc you are using is compatible with your
optical drive. For more information regarding supported optical
media formats, refer to the complete detail specifications for your
If the problem is with an optical data disc, refer to the software’s
documentation and check that the hardware configuration meets the
program’s needs.
The disc will not come out of the drive when you click the
eject button on the screen.
Press the button on the optical drive itself. For additional
information see “You press the disc eject button, but the drive tray
does not slide out.” on page 197.
Sound system problems
No sound is coming from the computer’s speakers.
Adjust the volume control.
Try pressing Fn + Esc to see if volume mute is disabled.
Check that the volume control on the computer is turned up.
If you are using external headphones or speakers, check that they
are securely connected to your computer.
The computer emits a loud, high-pitched noise.
This is feedback between the microphone and the speakers. It
occurs in any sound system when input from a microphone is fed to
the speakers and the speaker volume is too loud. Adjust the volume
control.
ExpressCard® problems
ExpressCards® include many types of devices, such as a removable
hard disk, additional memory, or a pager.
Most ExpressCard problems occur during installation and setup of
new cards. If you are having trouble getting one or more of these
devices to work together, several sections in this chapter may apply.
Resource conflicts can cause problems when using ExpressCards.
See “Resolving a hardware conflict” on page 189.
If your system does not have built-in drivers for your ExpressCard
and the card did not come with an operating system driver, it may
not work under the operating system. Contact the manufacturer of
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199
the ExpressCard for information about using the card under the
operating system.
ExpressCard® checklist
❖
❖
❖
Make sure the card is inserted properly into the slot.
Make sure all cables are securely connected.
Occasionally a defective ExpressCard®slips through quality
control. If another computer with a ExpressCard slot is
available, try the card in that machine. If the card malfunctions
again, it may be defective.
Resolving ExpressCard® problems
Here are some common problems and their solutions:
The slot appears to be dead. ExpressCards® that used to work
no longer work.
Check the ExpressCard® status:
1
Click Start, Control Panel, System and Maintenance, and
then Device Manager.
2
Double-click the appropriate ExpressCard, which will be listed
under one of the categories shown, for example: Disk drives,
Network adapters, Other, etc.
The operating system displays your ExpressCard’s Properties
dialog box, which contains information about your
ExpressCard configuration and status.
The computer stops working (hangs) when you insert an
ExpressCard®.
The problem may be caused by an I/O (input/output) conflict
between the socket and another device in the system. Use Device
Manager to make sure each device has its own I/O base address.
See “Fixing a problem with Device Manager” on page 190 for more
information.
Since all ExpressCards® share the same socket, each card is not
required to have its own address.
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Hot swapping (removing one ExpressCard® and inserting
another without turning the computer off) fails.
Follow this procedure before you remove an ExpressCard®:
1
Click the Safely Remove Hardware icon in the Notification
Area.
The Safely Remove Hardware screen appears.
Select the item you wish to remove and click OK.
Remove the device when told it is safe to do so.
2
3
4
Never swap modules when the computer is in Hibernation or Sleep
mode. This is known as “warm swapping” and is not supported. For
more information on Hibernation and Sleep modes see “Hibernation
mode” on page 83 and “Sleep mode” on page 83.
The system does not recognize your ExpressCard®.
Refer to the ExpressCard® documentation.
Removing a malfunctioning card and reinstalling it can correct
many problems.
An ExpressCard® error occurs.
Reinsert the card to make sure it is properly connected.
If the card is attached to an external device, check that the
connection is secure.
Refer to the card’s documentation, which should contain a
troubleshooting section.
Printer problems
This section lists some of the most common printer problems.
The printer will not print.
Check that the printer is connected to a working power outlet,
turned on and ready (on line).
Check that the printer has plenty of paper. Some printers will not
start printing when there are just two or three sheets of paper left in
the tray.
Make sure the printer cable is firmly attached to the computer and
the printer.
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201
Run the printer’s self-test to check for any problem with the printer
itself.
Make sure you installed the proper printer drivers as shown in
“Setting up a printer” on page 81 or in the instructions that came
with the printer.
You may have connected the printer while the computer is on.
Disable Sleep mode, turn off the computer, and turn off the printer.
Turn the printer back on, make sure it is online, and then turn the
computer back on.
Try printing another file. For example, you could create and attempt
to print a short test file using Notepad. If a Notepad file prints
correctly, the problem may be in your original file.
If you cannot resolve the problem, contact the printer’s
manufacturer.
The printer will not print what you see on the screen.
Many programs display information on the screen differently from
the way they print it. See if your program has a print preview mode.
This mode lets you see your work exactly as it will print. Contact
the software manufacturer for more information.
Modem problems
(Available on certain models)
This section lists common modem problems.
The modem will not receive or transmit properly.
Make sure the cable from the modem to the telephone line is firmly
connected to the computer’s modem port and the telephone line
jack.
Check the communications parameters (baud rate, parity, data
length and stop bits) specified in the communications program. It
should be set up to transmit at 300, 1200, 2400, 4800, 9600, 14400,
28800, 33600 bps (bits per second) or higher. Refer to the
program’s documentation and the modem manual for information
on how to change these settings.
The modem is on, set up properly but still does not transmit
or receive data.
Make sure the line has a dial tone. Connect a telephone handset to
the line to check this.
The other system may be busy or off line. Try making a test
transmission to someone else.
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202
For more information regarding your system’s V.92 modem, visit
Wireless networking problems
This section provides general troubleshooting tips for networking
NOTE
problems, specifically wireless (Wi-Fi®) networking.
The terms and concepts used assume a basic understanding of
networks, and may be for more advanced users. If you need
assistance or if you are not familiar with the terminology, please see
Windows® Help and Support or contact your computer technician.
❖
❖
If your computer is equipped with an internal Wi-Fi® adapter,
verify that the Wireless antenna ON/OFF switch is ON (the
wireless indicator light
will be lit).
Verify that your computer can detect access points or routers. If
it can detect a Wi-Fi® access point or router then it may be a
configuration issue.
To determine if your computer has an internal Wi-Fi® adapter, check
the device list in Device Manager (part of the Windows® Control
Panel, Hardware and Sound). Some Toshiba models may have a
Wireless antenna ON/OFF switch even though they do not have an
internal Wi-Fi® adapter.
NOTE
❖
❖
Verify that signal strength is good using the utility provided
with the Wi-Fi® adapter.
If another computer is on the same network, verify that it has
network access, and can connect to the Internet. If, for
example, the other computer cannot browse to a public Web
site, the ISP’s (Internet Service Provider) service may be
disrupted.
❖
❖
Verify that the Service Set Identifier (SSID), or network name,
is correct—i.e., that it matches the SSID assigned to the access
point you are attempting to connect through. SSIDs are case-
sensitive. Toshiba provides a Client Manager utility for setting
and managing SSIDs.
Check the Control Panel’s Hardware and Sound Device
Manager to verify that the Wi-Fi® adapter is recognized by the
Windows® operating system, and that the driver is loaded.
Carefully note any error messages—these will be very helpful
if you should confer with a support technician at a later time.
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❖
Verify that the network connection is configured to obtain its
Internet Protocol (IP) address dynamically:
1
2
3
4
5
Click Start, and then Network.
Click View Status.
Click Details.
Verify that the DHCP Enabled setting is set to Yes.
Click Close.
❖
Use IPCONFIG to verify that the computer has a useful IP
address—one other than the private address of
169.254.xxx.xxx assigned by Windows®.
1
2
3
Click Start to open the Start menu.
Type Cmd in the search field.
At the top-left of the Start menu, click cmd.exe to open the
command prompt.
4
Enter IPCONFIG /ALL and press Enter.
The IP address for each active network adapter will be
displayed.
❖
❖
Connect your computer directly to your router or broadband
modem, by plugging a standard CAT5 Ethernet patch cable
(sold separately) into your computer's RJ45 Ethernet port. If
your connection problem disappears, the problem lies in the
Wi-Fi® part of your network.
Use the PING command to verify a connection to the gateway
at 192.168.1.1 (a default gateway for most wireless routers).
1
2
3
4
Click Start to open the Start menu.
Type Cmd in the search field.
At the top-left of the Start menu, click cmd.exe.
Enter PING 192.168.1.1 at the command prompt, and press
Enter.
If “Request Timed Out” or another error message appears in
response, then the problem is probably Wi-Fi®-related.
❖
If you have enabled any security provisions (closed system,
MAC address filtering, Wired Equivalent Privacy [WEP], etc.),
check the access point vendor's Web site for recent firmware
upgrades. Problems with WEP keys, in particular, are
frequently addressed in new firmware releases.
If Something Goes Wrong
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204
The Windows® operating system wireless management
facility does not work.
If you are using an external Wi-Fi® adapter (an ExpressCard®, USB
adapter, or other variety), check if the adapter comes with its own
management utility. If it does, the utility may be disabling the
Windows® operating system wireless management facility, in which
case you must use the adapter's management utility. If the
documentation that accompanies the adapter does not provide
enough information to determine if this is the case, contact that
vendor's support group for further advice.
DVD operating problems
If you experience a problem playing DVDs, you may be able to fix
the problem yourself.
For general problems playing a DVD title, try the following steps:
1
2
3
Verify that the disc is in a format that the drive supports.
Ensure that the disc is properly inserted in the drive tray.
Use the DVD Player software that came with your computer to view
DVD movies.
4
Clean the disc and try again.
A dirty drive can also cause audio problems. If you have tried
several discs and all fail, consider sending your drive to an
authorized service provider to get it cleaned.
5
Verify that your computer recognizes your optical drive by
clicking Start, and then Computer. The optical drive should
appear in the list.
6
7
See “Checking device properties” on page 190 for instructions
on using Device Manager to view the optical drive properties.
Check the Toshiba Web site for new information on optical
drives and their operation.
A blank screen appears while watching a DVD-ROM movie
or title.
Change the setting for when to turn off the display using the
following steps:
1
Click Start, Control Panel, System and Maintenance, and
then Power Options.
2
3
Click Choose when to turn off the display.
Select Never on When to turn off the display.
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205
4
Click Save changes.
The screen saver runs while you are watching a movie or title.
If the screen saver is enabled, it runs on top of any movie or title
you are watching. To disable the screen saver:
1
2
3
Right-click on the desktop and click Personalize in the menu.
Select None for the screen saver.
Click OK.
Develop good computing habits
Save your work frequently.
You can never predict when your computer will lock, forcing you to
close a program and lose unsaved changes. Many software
programs build in an automatic backup, but you should not rely
solely on this feature. Save your work! See “Computing tips” on
page 95 for instructions.
On a regular basis, back up the information stored on your
internal storage drive.
Use Windows® to back up files, or the entire computer, to an optical
disc, or external hard disk. Here are some ways you can do this:
❖
Use the Windows® operating system to back up files or your
entire computer to an optical disc, or external hard disk.
❖
❖
Copy files to a rewritable external storage device.
Connect your computer to the office network and copy files to
your network partition.
Some people use a combination of these methods, backing up all
files to tape weekly and copying critical files to diskette on a daily
basis.
If you have installed your own programs, you should back up these
programs as well as your data files. If something goes wrong that
requires you to reformat your internal storage drive and start again,
reloading all your programs and data files from a backup source
will save time.
Read the user’s guides.
It is very difficult to provide a fail-safe set of steps you can follow
every time you experience a problem with the computer. Your
ability to solve problems will improve as you learn about how the
computer and its software work together.
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206
Get familiar with all the user’s guides provided with your computer,
as well as the manuals that come with the programs and devices you
purchase.
Your local computer store or book store sells a variety of self-help
books you can use to supplement the information in the manuals.
Data and system configuration backup in the Windows® operating
system
The Windows® operating system offers some easy-to-use features
for backing up your Windows® settings and your data—documents
and other important files. Take advantage of these features to
protect yourself from much more difficult and time-consuming
restoration procedures, and to safeguard your valuable data from
loss.
Saving system configuration with Restore Points
The System Restore feature of the Windows® operating system
quickly creates Restore Points—‘snapshots’ of your Windows®
operating system configuration—and saves them for later recall. If
you experience problems after installing some new hardware or
software, you can easily select a previously established Control
Point to ‘turn back the clock,’ restoring the Windows® operating
system to the state it was in just prior to the installation. This is
much easier and more effective than uninstalling the hardware or
software, which often leaves behind unwanted files and settings. It
is also easy to undo a Restore Point selection, if you change your
mind.
Follow these steps to create a Restore Point using the System
Restore utility:
1
Click Start, All Programs, Accessories, System Tools, and
then System Restore.
2
Click open System Protection.
The System Protection tab of the System Properties window
appears.
3
4
Click Create.
In the input field, enter a name that is descriptive enough to be
easily understood in the future, such as “Before installing
Brand X Accounting app.” Then click Create.
5
The Windows® operating system creates the Restore Point,
automatically stamps it with the current date and time, and
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207
displays a message that the restore point was successfully
created.
6
Click OK.
Then, at a later time, you can re-establish your Windows®
configuration using the saved Restore Point. To do this:
1
Click Start, All Programs, Accessories, System Tools, and
then System Restore.
2
3
Click Next.
A list of previously created Restore Points displays, showing
the timestamp and description of each Restore Point.
This list may contain Restore Points that you did not create. Restore
Points labeled System Checkpoint were automatically created by the
Windows® operating system. Other Restore Points may have been
created automatically by applications when they were installed.
NOTE
4
5
Select the Restore Point you want to use, and then click Next.
The utility displays the timestamp and description of the
selected Restore Point.
Verify that the Restore Point you selected is the correct one. If
it is not, click Back to return to step 4.
6
7
8
Close all programs and save all open files.
Click Finish, and then Yes to begin the system restore.
Your Windows® operating system configuration will now be
restored to the state it was in when the chosen Restore Point
was created, and then the computer will be automatically
restarted.
Backing up your data or your entire computer with the
Windows® operating system
The most valuable component of your computer system is the data
you create and store on its internal storage drive. Since problems
with either hardware or software can make the data inaccessible or
even destroy it, the next most valuable component of your computer
system may be a recent backup of your data.
Fortunately, the Windows® operating system offers a convenient
way to back up your computer or just your important files to optical
drives, or hard drives. An external hard drive is recommended in
case the internal storage drive fails. No additional software is
required. Most of the optical drives built into recent Toshiba
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208
portable computer models can write to (or ‘burn’) as well as read
from optical discs. External optical disc writers are also widely
available.
Follow these steps to back up your computer or files to optical
discs, or a storage drive:
NOTE
You cannot back up the computer while running on battery power.
Connect the AC adaptor before continuing.
1
Prepare your backup target by connecting it and/or inserting a
blank optical disc in the drive.
2
3
4
5
6
Click Start.
Click Control Panel.
Click System and Maintenance.
Click Backup and Restore Center.
You can choose to back up some files or the entire computer.
Click either Back up files or Back up computer.
NOTE
If you choose to back up your entire computer, you will be setting up
a scheduled backup that will be performed periodically, and will only
include the changes made since the last backup.
7
Follow the on-screen help to complete your backup.
For more help, click Start, Help and Support, and search for
“back up.”
Here are a few tips to help ensure safe and easy installation of new
hardware (printers, pointing devices, external hard drives, DVD
writers, scanners, etc.) and software (applications like Microsoft®
Office and Adobe® Photoshop®, or utility software such as special
toolbars for your web browser).
❖
Create a Restore Point (refer to “Saving system configuration
with Restore Points” on page 206). Before installing anything,
use the System Restore utility to set a Restore Point (see the
section titled Restore Points). If anything goes wrong, you will
then be able to easily restore the Windows® operating system to
the state it was in prior to the installation, undoing any changes
that the installation process introduced.
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209
❖
❖
❖
Back up your critical data (see “Backing up your data or your
entire computer with the Windows® operating system” on
page 207).
Have your factory Restore/Reconfiguration CD(s) on hand in
case you need any files from them (available on certain
models).
Do not guess—follow directions carefully! It is often necessary
to run an installation utility first—before connecting a new
hardware item to the computer. If the device is connected first,
it may be very difficult to complete the installation
successfully. Always carefully follow the installation
instructions that accompany the hardware or software.
❖
❖
Restart the Windows® operating system. Always restart the
Windows® operating system after each installation, even if the
installation utility does not prompt you to do so. This will
ensure that the installation is completed, and will clean up
anything that the installation utility left behind.
Do one installation at a time. If you have several new items to
add to your computer system, install just one at a time, creating
Restore Points immediately before each successive installation.
This will make it much easier to determine the origin of any
new problems. For best results, follow this sequence:
1
2
3
4
5
Back up critical data.
Create a Restore Point.
Install one item of hardware or software.
Restart the Windows® operating system.
Use the new hardware or software for a while, noting any
new problems. Make sure that your critical applications (e-
mail, business applications, etc.) are working correctly,
and verify that important devices are still functioning.
6
For each additional hardware or software item, repeat
these steps, starting at step 1 if any of your critical data has
changed, or starting at step 2 if no critical data has
changed.
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210
Cannot use the “USB Sleep and Charge function.”
❖
The setting of “USB Sleep and Charge function” may be
Disabled. Change the setting to Enabled.
❖
Some external devices may not be able to use the “USB Sleep
and Charge function”. In this case, please try one or more of
the following methods.
❖
❖
Change the Enabled mode setting.
Turn OFF the computer while external devices are
connected.
❖
Connect external devices after turning OFF the computer.
If this function cannot be used, change the setting to Disabled.
Make sure that you are connected to a compatible port.
❖
The “USB Wakeup function” does not work.
❖
When the “USB Sleep and Charge function” is set to Enabled
the “USB Wakeup function” does not work for ports that
support the “USB Sleep and Charge function.” In that case, use
a USB port that does not have the “USB Sleep and Charge
function”-compatible icon ( ), if you have a non-Sleep and
Charge USB port available or disable the “USB Sleep and
Charge function.” For more information, see “USB Sleep and
Charge Utility” on page 165.
The eSATA device is not recognized from Sleep or
Hibernation mode.
A connected eSATA device may not be recognized if it is connected
to the computer’s eSATA/USB combo port while the computer is in
Sleep or Hibernation mode. If this occurs, disconnect the eSATA
device and then reconnect the device while the computer is turned
on.
NOTE
Before connecting the eSATA device to your computer and external
power source, read the documentation that came with the device and
follow the manufacturer’s instructions.
If Something Goes Wrong
If you need further assistance
211
If you need further assistance
If you have followed the recommendations in this chapter and are
still having problems, you may need additional technical assistance.
This section contains the steps to take to ask for help.
Before you contact Toshiba
Since some problems may be related to the operating system or the
program you are using, it is important to investigate other sources
of assistance first.
Try the following before you contact Toshiba:
❖
Review the troubleshooting information in your operating
system documentation.
❖
If the problem occurs while you are running a program, consult
the program’s documentation for troubleshooting suggestions.
Contact the software company’s technical support group for
their assistance.
❖
Consult the dealer from whom you purchased your computer
and/or program. Your dealer is your best source for current
information.
For the detailed specifications for your computer, visit
pcsupport.toshiba.com. Go to the Tech Support Center, select your
particular model from the list and go to the Detailed Specifications
for that model.
For the number of a Toshiba dealer near you in the United States,
call: (800) 457-7777.
Contacting Toshiba
If you still need help and suspect that the problem is hardware-
related, Toshiba offers a variety of resources to help you.
Toshiba’s Technical Support Web site
For technical support, or to stay current on the most recent software
and hardware options for your computer, and for other product
information, be sure to regularly check the Toshiba Web site at
If Something Goes Wrong
Other Toshiba Internet Web sites
212
Toshiba voice contact
Before calling Toshiba, make sure you have:
❖
❖
❖
Your computer’s serial number
The computer and any optional devices related to the problem
Backup copies of your Windows® operating system and all
other preloaded software on your choice of media
❖
❖
❖
Name and version of the program involved in the problem
along with its installation media
Information about what you were doing when the problem
occurred
Exact error messages and when they occurred
For technical support, call the Toshiba Customer Support Center:
Within the United States at (800) 457-7777
Outside the United States at (949) 859-4273
Other Toshiba Internet Web sites
Worldwide Toshiba corporate site
Marketing and product information in
the USA
Accessories information in the USA
Canada
Europe
Japan
Mexico and all of Latin America
Toshiba’s worldwide offices
Australia
Canada
Toshiba (Australia) Pty. Limited
84-92 Talavera Road
North Ryde NSW 2113
Sydney
Toshiba Canada Ltd.
191 McNabb Street
Markham, Ontario
L3R - 8H2
Australia
Canada
If Something Goes Wrong
Toshiba’s worldwide offices
213
France
Germany
Toshiba Systèmes (France) S.A.
7, Rue Ampère; B. P. 131
92800 Puteaux Cédex
France
Toshiba Europe GmbH
Leibnizstraße 2
D-93055 Regensburg
Germany
Italy
Japan
Centro Direzionale Colleoni
Palazzo Perseo
Via Paracelso 10
20041, Agrate Brianza
Milano, Italy
Toshiba Corporation, PCO-IO
1-1, Shibaura 1-Chome
Minato-Ku, Tokyo, 105-8001
Japan
Latin America and Caribbean
Toshiba America Information
Systems
9740 Irvine Blvd.
Irvine, California 92618
USA
Mexico
Toshiba de México S.A. de C.V.
Sierra Candela No.111, 6to. Piso
Col. Lomas de Chapultepec.
CP 11000 Mexico, DF.
800-457-7777 (within the US)
949-859-4273 (outside of the US -
this call may incur long-distance
charges)
Spain
United Kingdom
Toshiba Information Systems
(U.K) Ltd.
Toshiba Information Systems
(España) S.A.
Parque Empresarial San Fernando
Edificio Europa, 1a Planta
Escalera A
28831 (Madrid) San Fernando de
Henares
Toshiba Court
Weybridge Business Park
Addlestone Road
Weybridge, Surrey KT15 2UL
United Kingdom
Spain
United States
Toshiba America Information
Systems, Inc.
9740 Irvine Boulevard
Irvine, California 92618
United States
The Rest of Europe
Toshiba Europe (I.E.) GmbH
Hammfelddamm 8
D-4-1460 Neuss
Germany
For more information on additional Toshiba worldwide locations,
Appendix A
Hot Keys/TOSHIBA Cards
Hot keys and TOSHIBA Cards provide a quick way to modify
selected system functions and to launch applications.
There are two types of TOSHIBA Cards: Hot Key Cards and
Application Cards.
Hot Key Cards
The Hot Key Cards are used to set or modify the following system
functions:
❖
❖
❖
❖
❖
❖
❖
❖
❖
❖
❖
Mute
Lock (Instant security)
Power Plan
Sleep
Hibernation
Output (Display switch)
Brightness control
Wireless
TouchPad
Zoom (Display resolution)
Backlit Keyboard (available on certain models)
214
Hot Keys/TOSHIBA Cards
215
Hot Key Cards
Using the Hot Key Cards
The Hot Key Cards are normally hidden from view. The Cards
appear when you press the Fn key.
Hot keys are keys that, when pressed in combination with the Fn key,
turn system functions on and off. Hot keys have a legend on the key
indicating the option or feature the key controls.
NOTE
To use the Hot Key Cards:
1
Press and hold the Fn key.
The TOSHIBA Cards appear along the top of the screen.
(Sample Image) Hot Key Card display
2
Double-click the Card for the system function to be modified.
The selected Card is displayed full-size with its available
options below it. All other Cards are again hidden from view.
3
Click the desired option.
To use a Hot Key Card using a hot key:
1
2
Press and hold the Fn key.
Press the hot key associated with the desired function.
The associated hot key card appears at the top of the screen
with its available options below it.
3
To cycle through the displayed options, hold down Fn and press
the hot key repeatedly. Release the Fn key when the desired
option is selected.
Hot Keys/TOSHIBA Cards
Application Cards
216
Application Cards
The Application Cards are used to launch these applications:
TOSHIBA Assist
For more information, refer to “TOSHIBA Assist”
on page 148.
TOSHIBA HDD Protection utility
For more information, refer to “TOSHIBA HDD
Protection Utility” on page 160.
PC Diagnostic Tool utility
For more information, refer to “TOSHIBA PC
Diagnostic Tool Utility” on page 159.
ConfigFree utility
For more information, refer to “ConfigFree®” on
page 179.
Bluetooth settings
This Application Card launches your Bluetooth®
settings.
TOSHIBA Zooming utility
For more information, refer to “TOSHIBA
Zooming Utility” on page 168.
Disc Creator utility
This Application Card launches the TOSHIBA Disc
Creator utility.
TOSHIBA Hardware Setup utility
For more information, refer to “TOSHIBA
Hardware Setup” on page 163.
TOSHIBA Button Support utility
For more information, refer to “TOSHIBA Button
Support” on page 169.
Hot Keys/TOSHIBA Cards
217
Application Cards
Not all functions are supported on all models.
NOTE
Using the Application Cards
To launch an application using the Application Cards:
1
Press and hold the Fn key.
The TOSHIBA Cards display at the top of the screen.
“stacked” Card
(Sample Image) TOSHIBA Card display
2
Click the “stacked” card on the far right of the display. The
Application Cards are hidden under this card.
The Application Cards appear, and the Hot Key Cards are
stacked under the Card on the far left.
(Sample Image) Application Card display
3
4
Click the Card for the application Card to appear.
Click the full-size Card to launch the application.
Hot Keys/TOSHIBA Cards
Hot key functions
218
Card Case
The Card Case feature allows you to choose which cards appear in
the Application Card display (see “Using the Application Cards” on
page 217). To use the Card Case:
1
Click Start, All Programs, Toshiba, Utilities, and then
Settings for Flash Cards.
(Sample Image) Enabling and Disabling Application Cards
2
3
Click the Open cards case button.
The Card Case displays two rows of Cards.
Cards that appear solid (not transparent) in the bottom row are
enabled and can be selected when the Application Cards are
displayed. The top row contains all of the disabled cards.
4
5
To enable a card, drag it from the top row to the bottom row.
To disable the card, drag it from the bottom row to the top row.
To close the Card Case, click the
the screen.
icon in the top corner of
Hot key functions
Hot key functions are performed using either the Hot Key Cards or
by pressing the associated hot key. This section lists the available
hot key functions.
Hot keys are keys that, when pressed in combination with the Fn key,
turn system functions on and off. Hot keys have a legend on the key
indicating the option or feature the key controls.
NOTE
Hot Keys/TOSHIBA Cards
219
Hot key functions
Volume Mute
This TOSHIBA Card or hot key enables/disables volume
mute on your computer.
When volume mute is enabled, no sound will come from
the speakers or headphones.
or
Selecting this Card or pressing the hot key displays the
following options:
Fn +
(Sample Image) Volume Mute options
❖
❖
To enable mute, select
To disable mute, select
.
.
Hot Keys/TOSHIBA Cards
Hot key functions
220
Lock (Instant security)
This TOSHIBA Card or hot key blanks the display.
Selecting this Card or pressing the hot key displays the
following options:
or
Fn +
(Sample Image) Security options
❖
❖
To enable lock, select
To cancel, select
.
.
The Fn + F1 hot key function activates instant security. The user
logon screen will appear and a user with a valid account will need
to log back on to gain access to the computer.
Hot Keys/TOSHIBA Cards
221
Hot key functions
Power plan
This TOSHIBA Card or hot key displays the power plans
and cycles through the power plans.
The properties of each power plan, and the power plans that
are displayed by this function, are set in the Power Options
window.
or
Selecting this Card or pressing the hot key displays the
currently selectable power plans:
Fn +
(Sample Image) Power Plan options
Cycle through the power plans, then select the desired
power plan.
Hot Keys/TOSHIBA Cards
Hot key functions
222
Sleep mode
This TOSHIBA Card or hot key places the computer into
Sleep mode.
For more information about Sleep mode, please see “Using
and configuring Sleep mode” on page 89.
or
Selecting this Card or pressing the hot key displays the
following options:
Fn +
(Sample Image) Sleep options
❖
❖
To enable Sleep mode, select
To cancel, select
.
.
Hot Keys/TOSHIBA Cards
Hibernation mode
This TOSHIBA Card or hot key places the computer into
Hibernation mode.
If Hibernation mode is disabled, this hot key will not
respond. For more information on Hibernation mode, see
“Using and configuring Hibernation mode” on page 86.
or
Selecting this Card or pressing the hot key displays the
following options:
Fn +
(Sample Image) Hibernation options
❖
To enable Hibernation mode, select
To cancel, select
.
❖
.
Hot Keys/TOSHIBA Cards
Hot key functions
224
Output (Display switch)
This TOSHIBA Card or hot key cycles through the power-
on display options (only the first option is available when
you do not have an external monitor attached) (the last
option is available only if you are in Extended Display
Mode).
or
Some modes are only available with the
appropriate device attached and turned on.
NOTE
Fn +
❖
❖
Built-in display only
Built-in display and external monitor
simultaneously
❖
❖
❖
External monitor only
TV (or other external video device) only
Built-in display and TV (or other external video
device) simultaneously
❖
Built-in display and external monitor (extended
desktop)
❖
❖
Built-in display and TV (extended desktop)
Swap—Switch primary display between internal
display and external monitor when using extended
desktop
To use a simultaneous mode, you must set the resolution of
the internal display panel to match the resolution of the
external display device.
Selecting this Card or pressing the hot key displays the
following options:
(Sample Image) Display mode options window
Hot Keys/TOSHIBA Cards
225
Hot key functions
Cycle through the display modes, then select the desired
mode.
Not all functions are supported on all models.
Some systems also support an additional Swap Image Display
mode. This mode is available only if the current setting is an
extended desktop mode (Built-in Display and External Monitor, or
Built-in Display and TV). In extended desktop mode, the image is
split into two sides, one side per display device. To swap sides,
select Swap Image Display.
NOTE
Display brightness
This TOSHIBA Card decreases or increases the screen
brightness.
Fn +
This hot key decreases the screen brightness.
This hot key increases the screen brightness.
Fn +
Selecting this Card or pressing either hot key displays the
following options:
(Sample Image) Display brightness
Move the slider or press the appropriate hot key repeatedly
to decrease or increase the display brightness.
Hot Keys/TOSHIBA Cards
Hot key functions
226
Disabling or enabling wireless devices
This TOSHIBA Card or hot key enables/disables the
optional wireless devices installed in your computer.
The wireless modes are:
❖
❖
Wi-Fi® enabled—Enables just the Wi-Fi® module.
Bluetooth®* enabled—Enables just the Bluetooth®*
or
Fn +
module.
❖
❖
All disabled—Disables the Bluetooth®* and Wi-Fi®
modules.
All enabled—Enables the Bluetooth®* and Wi-Fi®
modules.
Selecting this Card or pressing the hot key displays the
following options:
(Sample Image) Wireless communication options
❖
❖
❖
❖
❖
To enable Wi-Fi®, select
To enable Bluetooth®*, select
.
.
To enable all, select
To disable all, select
To cancel, select
.
.
.
*Available on certain models.
Hot Keys/TOSHIBA Cards
Hot key functions
Disabling or enabling the TouchPad™
This TOSHIBA Card or hot key enables/disables the
TouchPad.
For more information on using the TouchPad, see “Using
the TouchPad™” on page 75.
or
Selecting this Card or pressing the hot key displays the
following options:
Fn +
(Sample Image) Disable or Enable TouchPad options
❖
❖
To enable the TouchPad, select
To disable the TouchPad, select
.
.
Hot Keys/TOSHIBA Cards
Hot key functions
228
Zoom (Display resolution)
This TOSHIBA Card or hot key switches screen resolution.
Selecting this Card or pressing the hot key displays the
following options:
or
Fn +
[Space bar]
(Sample Image) Screen resolution options
Cycle through the screen resolutions, then select the desired
resolution.
Hot Keys/TOSHIBA Cards
229
Hot key functions
Keyboard hot key functions
Fn +
Fn +
Fn +
This hot key turns the TOSHIBA Zooming Utility to
zoom-out.
This hot key turns the TOSHIBA Zooming Utility to
zoom-in.
This hot key turns the backlit keyboard off and on.
(Available on certain models)
The default Fn + Z toggle functionality is set
to off. To enable this functionality, see
Illumination in “TOSHIBA Hardware Setup”
on page 163.
NOTE
Appendix B
Power Cord/Cable
Connectors
Your computer ships with the correct power supply for the country
of purchase. This appendix shows the shapes of the typical AC
power cord/cable connectors for various parts of the world.
USA
Canada
UL approved
CSA approved
United Kingdom
Europe
VDA approved
NEMKO approved
BS approved
Australia
AS approved
230
Glossary
TECHNICAL NOTE: Some features defined in this glossary may not
be available on your computer.
Acronyms
The following acronyms may appear in this user’s guide.
AC
alternating current
basic input/output system
bits per second
BIOS
bps
CD
compact disc
CD-ROM compact disc read-only memory
CD-RW
CMOS
COM1
COM2
CPU
compact disc rewrite memory
complementary metal-oxide semiconductor
communications port 1 (serial port)
communications port 2 (serial port)
central processing unit
DC
direct current
DMA
direct memory access
DIMM
dual inline memory module
231
Glossary
232
DOS
disk operating system
dots per inch
DPI
DSTN
DVD
dual supertwist nematic
digital versatile (or video) disc
DVD-ROM digital versatile (or video) disc read-only memory
ECP
EPROM
FAT
enhanced capabilities port
erasable programmable read-only memory
file allocation table
FCC
GB
Federal Communications Commission
gigabyte
HDD
HTML
IEEE
I/O
hard disk drive
Hypertext Markup Language
Institute of Electrical and Electronics Engineers
input/output
IRQ
interrupt request
ISP
Internet service provider
kilobyte
KB
LAN
LCD
LPT1
LSI
local area network
liquid crystal display
line printer port 1 (parallel port)
large-scale integration
megabyte
MB
MIDI
PC
Musical Instrument Digital Interface
personal computer
PCI
Peripheral Component Interconnect
PCMCIA
Personal Computer Memory Card International
Association
RAM
RFI
random access memory
radio frequency interference
read-only memory
ROM
RTC
SCSI
real-time clock
small computer system interface
Glossary
233
SDRAM
SRAM
SSD
synchronous dynamic random access memory
static random access memory
Solid State Drive
SVGA
TFT
super video graphics adapter
thin film transistor
USB
universal serial bus
URL
uniform resource locator
wide area network
WAN
www
World Wide Web
Terms
A
The following terms may appear in this user’s guide.
active-matrix display — A liquid crystal display (LCD) made from an
array of liquid crystal cells using active-matrix technology. Also
known as a “TFT display,” in its simplest form there is one thin film
transistor (TFT) for each cell. This type of display works well with
computers because of its shallow depth and high-quality color.
Active-matrix displays are viewable from wider angles than most
passive-matrix displays.
adapter — A device that provides a compatible connection between two
units. For example, the computer’s internal display adapter receives
information from the software and translates it into images on the
screen. An adapter can take a number of forms, from a
microprocessor to a simple connector. An intelligent adapter (one
that is capable of doing some processing) may also be called a
controller.
alternating current (AC) — The type of power usually supplied to
residential and commercial wall outlets. AC reverses its direction at
regular intervals. Compare direct current (DC).
application — A computer program that you use to perform tasks of a
specific type. Applications include word processors, spreadsheets,
and database management systems. See also program.
backup — A copy of a file, usually on a removable disk, kept in case the
B
original file is lost or damaged.
basic input/output system (BIOS) — See BIOS.
Glossary
234
baud rate — The speed at which a communication device, such as a
printer or modem, transmits information. Baud rate is the number of
signal changes per second (not necessarily the same as bits per
second). See also bits per second.
BIOS (basic input/output system) — Basic instructions, stored in read-
only memory (ROM), containing the information the computer
needs to check hardware and load the operating system when you
start up the computer.
bits per second (bps) — A way of measuring the speed at which
information is passed between two devices. This is the basic unit of
measure used in modem communications, and is similar, but not
identical, to the baud rate. See also baud rate.
boot — To start the computer. The term “boot” originates from bootstrap
program (as in “pulling itself up by its bootstraps”), a program that
loads and initializes the operating system. See also reboot.
boot disk — See system disk.
boot priority (startup sequence) — The order in which the computer
accesses its internal storage drives to locate the startup files. Under
the default startup sequence, the computer looks for the startup files
in the diskette drive before checking the internal storage drive.
bus — An electrical circuit that connects the central processing unit
(CPU) with other parts of the computer, such as the video adapter,
disk drives, and ports. It is the pathway through which data flows
from one device to another. See also bus speed, frontside bus.
bus speed — The speed at which the central processing unit (CPU)
communicates with the other parts of the computer.
cache — A section of very fast memory in which frequently used
information is duplicated for quick access. Accessing data from
cache is faster than accessing it from the computer’s main memory.
See also CPU cache, L1 cache, L2 cache.
C
CD — An individual compact disc. See also CD-ROM.
CD-ROM (compact disc read-only memory) — A form of high-
capacity storage that uses laser optics instead of magnetic means for
reading data. See also CD. Compare DVD-ROM.
Glossary
235
central processing unit (CPU) — The chip that functions as the “brain”
of the computer. It takes information from outside sources, such as
memory or keyboard input, processes the information, and sends the
results to another device that uses the information.
character — Any letter, number, or symbol you can use on the
computer. Some characters are non-printing characters, such as a
paragraph break in a word-processing program. A character
occupies one byte of computer storage.
chip — A small piece of silicon containing computer logic and circuits
for processing, memory, input/output, and/or control functions.
Chips are mounted on printed circuit boards.
click — To press and release the pointing device’s primary button
without moving the pointing device. In the Windows® operating
system, this refers to the pointing device’s left button, unless
otherwise stated. See also double-click.
color palette — A set of specified colors that establishes the colors that
can be displayed on the screen at a particular time.
compatibility — The extent to which computers, programs, or devices
can work together harmoniously, using the same commands,
formats, or language as another.
configuration — (1) The collection of components that make up a single
computer system. (2) How parts of the system are set up (that is,
configured).
controller — A device that controls the transfer of data from a computer
to a peripheral device and vice versa. For example, disk drives,
monitors, keyboards, and printers all require controllers.
CPU — See central processing unit (CPU).
CPU cache — A section of very fast memory residing between the CPU
and the computer’s main memory that temporarily stores data and
instructions the CPU will need to execute commands and programs.
See also cache, L1 cache, L2 cache.
cursor — A symbol that indicates the current position on the screen. The
shape of the cursor varies, depending on the program you are using
and what you are doing.
Glossary
236
default — The setting selected by a program when the user does not
D
specify an alternative setting.
device — A component attached to the computer. Devices may be
external (outside the computer’s case) or internal (inside the
computer’s case). Printers, disk drives, and modems are examples of
devices.
device driver — A program (called a “driver”) that permits a computer
to communicate with a device.
dialog box — An on-screen window displayed by the operating system
or a program giving a direction or requesting input from the user.
direct current (DC) — The type of power usually supplied by batteries.
DC flows in one direction. Compare alternating current (AC).
direct memory access (DMA) — A dedicated channel, bypassing the
CPU, that enables direct data transfer between memory and a
device.
directory — See folder.
disable — To turn a computer option off. See also enable.
disc — A round, flat piece of material, designed to be read from and
written to by optical (laser) technology, and used in the production
of optical discs, such as CDs and DVDs. Compare disk.
disk — A round, flat piece of material that can be magnetically
influenced to hold information in digital form, and used in the
production of magnetic disks, such as diskettes and hard disks.
Compare disc. See also diskette, hard disk.
disk drive — The device that reads and writes information and programs
on a diskette or hard disk. It rotates the disk at high speed past one or
more read/write heads.
diskette — A thin, flexible disk in a protective jacket that stores
magnetically encoded data. Diskettes can be removed from the
computer and come in two sizes: 5.25-inch and 3.5-inch. Your
computer uses 3.5-inch diskettes. See also double-density diskette,
high-density diskette.
document — Any file created with an application and, if saved to disk,
given a name by which it can be retrieved. See also file.
Glossary
237
double-click — To press and release the pointing device’s primary
button rapidly twice without moving the pointing device. In the
Windows® operating system, this refers to the pointing device’s left
button, unless otherwise stated.
double-density diskette — A 3.5-inch diskette that can hold up to
720 KB of information (half the capacity of a high-density diskette).
See also diskette, high-density diskette.
download — (1) In communications, to receive a file from another
computer through a modem or network. (2) To send font data from
the computer to a printer. See also upload.
drag — To hold down the mouse button while moving the cursor to drag
a selected object. In the Windows® operating system, this refers to
the left mouse button, unless otherwise stated.
driver — See device driver.
DVD — An individual digital versatile (or video) disc. See also DVD-
ROM.
DVD-ROM (digital versatile [or video] disc read-only memory) — A
very high-capacity storage medium that uses laser optics for reading
data. Each DVD-ROM can hold as much data as several CD-ROMs.
Compare CD-ROM.
emulation — A technique in which a device or program imitates another
E
device or program.
enable — To turn on a computer option. See also disable.
executable file — A computer program that is ready to run. Application
programs and batch files are examples of executable files. Names of
executable files usually end with a .bat or .exe extension.
expansion device — A device that connects to a computer to expand its
capabilities. Other names for an expansion device are port expander,
port replicator, docking station, or network adapter.
extension — See file extension.
external device — See device.
Glossary
238
file — A collection of related information, saved on disk with a unique
name. A file may be a program, information used by a program, or a
document. See also document.
F
file allocation table (FAT) — The section of a storage drive that keeps
track of the location of stored files.
file name — A set of characters that uniquely identifies a file within a
particular folder. It consists of two parts: the actual name and the file
name extension. See also file extension.
file extension — The three characters following the period (pronounced
“dot”) at the end of a file name. The extension indicates the type of
file. Examples are .exe for program files and .hlp for help files. See
also file name.
folder — Also called directory. A container for organizing files saved to
a disk. A folder is symbolized on screen by a graphical image (icon)
of a file folder. A folder can contain files and other folders.
format — (verb) To prepare a blank disk for use with the computer’s
operating system. Formatting creates a structure on the disk so the
operating system can write information to the disk or read
information from it.
frontside bus — The primary pathway (bus) between the CPU and the
computer’s main memory. Also called “system bus.” See also bus.
function keys — The keys labeled F1 through F12, typically located on
the keyboard. Their function is determined by the operating system
and/or individual programs.
ground — A conductor to which all components of an electric circuit are
connected. It has a potential of zero (0) volts, is connected to the
earth, and is the point of reference for voltages in the circuit.
G
H
hard disk — A storage device composed of a rigid platter or platters that
can be magnetically coded with data. Hard disks hold much more
information than diskettes and are used for long-term storage of
programs and data. The primary (or only) hard disk in a computer is
usually fixed, but some computers have secondary hard disks that
are removable.
hardware — The physical components of a computer system. Compare
software.
Glossary
239
Hibernation — A feature of many Toshiba computers that saves to the
internal storage drive the current state of your work, including all
open files and programs, when you turn the computer off. When
you turn on the computer again, your work is returned to the same
state it was when the computer was turned off. See also Sleep,
Suspend.
high-density diskette — A 3.5-inch diskette that holds 1.44 MB of data.
See also diskette.
hot key — (1) A feature in which certain keys in combination with the
Fn key can set system options or control system parameters, such as
the battery save mode. (2) A key or combination of keys that
activates a memory resident program.
hot swapping — The ability to add or remove devices from a computer
while the computer is running and have the operating system
automatically recognize the change.
icon — A small image displayed on the screen that represents a function,
I
file, or program.
interlaced — A method of refreshing a computer screen, in which only
every other line of pixels is refreshed. Interlaced monitors take two
passes to create a complete screen image. Compare non-interlaced.
internal device — See device.
Internet — The decentralized, world-wide network of computers that
provides electronic mail, the World Wide Web, and other services.
See also World Wide Web.
keyboard shortcut — A key or combination of keys that you use to
K
L
perform a task instead of using a pointing device such as a mouse.
L1 (level one) cache — Memory cache built into the processor to help
improve processing speed. See also cache, CPU cache, L2 cache.
L2 (level two) cache — Memory cache installed on the motherboard to
help improve processing speed. It is slower than L1 cache and faster
than main memory. See also cache, CPU cache, L1 cache.
LAN (local area network) — A group of computers or other devices
dispersed over a relatively limited area and connected by a
communications link that enables any device to interact with any
other on the network.
Glossary
240
liquid crystal display (LCD) — A type of display that uses a liquid
substance between two transparent electrode panels. When an
electric current passes through the electrodes, the molecules in the
liquid form a crystalline pattern that polarizes the light passing
through it. A filter over the electrodes permits only non-polarized
light to pass to the surface of the display, creating light and dark
pixels.
load — To move information from a storage device (such as a hard disk)
into memory for processing.
local area network — See LAN.
logical drive — A section of a disk that is recognized by the operating
system as a separate disk drive. A system’s logical drives may differ
from its physical drives. For example, a single hard disk drive may
be partitioned into two or more logical drives.
memory — Typically refers to the computer’s main memory, where
programs are run and data is temporarily stored and processed.
Memory can be volatile and hold data temporarily, such as RAM, or
it can be nonvolatile and hold data permanently, such as ROM. A
computer’s main memory is RAM. See RAM, ROM.
M
microprocessor — See central processing unit (CPU).
MIDI (Musical Instrument Digital Interface) — A standard for
connecting musical instruments, synthesizers, and computers. The
MIDI standard provides a way of translating music into a form
computers can use, and vice versa.
modem — Short for “modulator/demodulator.” A device that converts
information from digital to analog, and back to digital, enabling
information to pass back and forth between digital computers and
analog telephone lines.
motherboard — The computer’s main circuit board that contains the
processor, memory, and other primary components.
MS-DOS prompt — See system prompt.
multi-function drive — A DVD drive that can read and write to CD and
DVD media.
multimedia — A combination of two or more media, such as sound,
animation, and video in a computer program or presentation.
Musical Instrument Digital Interface — See MIDI.
Glossary
241
network — A collection of computers and associated devices that are
connected by communications facilities. A network allows you to
share data and peripheral devices, such as printers, with other users
and to exchange electronic mail.
N
O
non-interlaced — A method of refreshing a computer screen, in which
each pixel of every line is refreshed as the electron beam scans
across and down the screen. Compare interlaced.
non-system disk — A disk for storing programs and data that cannot be
used to start the computer. Compare system disk.
online — Available through the computer. Online may refer to
information being read from your own computer’s internal storage
drive, such as online documentation or online Help, or to
information coming from another company on a company network
or the Internet.
operating system — A set of programs that controls how the computer
works. Examples of operating systems are the Windows Vista®
Ultimate and Windows Vista® Home Basic operating systems.
optical drive — A drive which reads plastic coated discs on which
information is recorded digitally, and uses a laser to read data,
music, or videos.
palette — See color palette.
P
parallel — Processes that occur simultaneously. In communications, it
means the transmission of more than one bit of information at a
time. On your computer, the parallel port provides a parallel
communications interface between the computer and an appropriate
device. Most modern printers are parallel. Compare serial.
password — A unique string of characters entered by a user to verify his
or her identity to the computer or the network.
PC Card — A credit-card-sized expansion card designed to increase the
capabilities of computers. PC Cards provide functions such as
modem, fax/modem, hard disk drive, network adapter, sound card,
or SCSI adapter.
peripheral — Any device, such as a printer or joystick, that is attached
to the computer and controlled by the computer’s CPU.
pixel — Short for “picture element.” The smallest dot that can be
produced on a screen or printer.
Glossary
242
Plug and Play — Generally, refers to the computer’s ability to
automatically configure itself to work with peripheral devices.
When capitalized, refers to a standard that, when followed by a
device manufacturer, allows a computer to configure itself
automatically to work with the device.
pointing device — Any device, such as the TouchPad or a mouse, that
enables you to move the cursor on the screen.
port — A socket on the computer where you plug in a cable for
connection to a network or a peripheral device.
processor — See central processing unit (CPU).
program — A set of instructions that can be executed by a computer.
The general classes of programs (also called software) are operating
system, application, and utility. See also operating system,
application, utility.
properties — The attributes of an object or device. For example, the
properties of a file include the file’s type, size, and creation date.
RAM (random access memory) — Volatile memory that can be
written to as well as read. Volatile here means that information in
RAM is lost when you turn off your computer. This type of memory
is used for your computer’s main memory. See also memory.
Compare ROM.
R
random access memory — See RAM.
read-only memory — See ROM.
reboot — See boot, restart.
removable disk — A disk that can be removed from a disk drive. A
diskette is one example of a removable disk.
resolution — A measure of the sharpness of the images that can be
produced by a printer or displayed on a screen. For a printer,
resolution is expressed in dots per inch (dpi). For a screen, it is
expressed as the number of pixels available horizontally and
vertically.
restart — Synonymous with reboot. To reset the computer by reloading
the operating system without turning the computer off. See also
boot.
Glossary
243
RJ11 — A modular connector used on most U.S. telephone systems and
direct-connect modems. The RJ11 connector is a 6-wire connector.
ROM (read-only memory) — Non-volatile memory that can be read
but not written to. Non-volatile here means that information in ROM
remains whether or not the computer is receiving power. This type
of memory is used to store your computer’s BIOS, which is
essential instructions the computer reads when you start it up. See
also BIOS, memory. Compare RAM.
select — To highlight or otherwise specify text, data, or graphics with the
S
intent to perform some operation on it.
serial — Processes that occur one at a time. In communications, it means
the transmission of one bit at a time sequentially over a single
channel. On your computer, the serial port provides a serial interface
between the computer and an appropriate device. Compare parallel.
shortcut — See keyboard shortcut.
Sleep — A feature of some Windows® operating systems that allows you
to turn off the computer without exiting your open applications and
to continue from where you left off when you turn the computer on
again.
software — See program. Compare hardware.
solid state drive —A data storage device that utilizes solid-state memory
as opposed to a hard disk (see hard disk). Much like hard disks, solid
state drives hold much more information than diskettes and are used
for storage of programs and data.
Suspend — A feature of some Windows® operating systems that allows
you to turn off the computer without exiting your open applications
and to continue from where you left off when you turn the computer
on again.
system disk — A diskette that contains the operating system files needed
to start the computer. Any diskette can be formatted as a system
disk. A system disk is also called a “bootable disk” or a “startup
disk.” Compare non-system disk.
system prompt — The symbol (in the MS-DOS® operating system,
generally a drive letter followed by a “greater than” sign) indicating
where users are to enter commands.
Glossary
244
TFT display — See active-matrix display.
T
universal serial bus (USB) — USB is a serial bus that supports a data
transfer rate of up to 480 Mbps (480 million bits per second). USB
can connect up to 127 peripheral devices through a single all-
purpose USB port. USB allows hot swapping of peripherals. See
also bus, hot swapping, serial.
U
upload — To send a file to another computer through a modem or
network. See also download.
USB — See universal serial bus (USB).
utility — A computer program designed to perform a narrowly focused
operation or solve a specific problem. Utilities are often related to
computer system management.
Web — See World Wide Web.
W
Wi-Fi® — A registered trademark term of the Wi-Fi Alliance that stands
for Wireless Fidelity, and is another term for the communication
protocol to permit an Ethernet connection using wireless
communication components.
World Wide Web (www) — The worldwide network of Web sites
linked together over the Internet. A user of the Web can jump from
site to site regardless of the location of the computer hosting the site.
See also Internet.
Index
power plan 221
power plan hot key 123
remaining power 119
A
AC adaptor 47
AC power (DC-IN)
connecting adaptor 48
AC power light 47
Alt keys 97
Application Cards 216
audio
BIOS Setup
files 141
removing memory media 145
buttons
audio features 141
B
backing up files 96
battery
Call2Recycle™ 130
changing 125
charge indicator light 49, 117
charge not lasting 193
charging 49, 116
conserving power 121
disposal 129
installing 125, 127
low charge 119
maintaining 129
monitoring power 49, 117
eject, optical drive 105
Media control buttons 106
C
Call2Recycle™
battery 130
CDs
inserting 107
245
Index
246
changing
main battery 125
character keys 97
desktop
charging the battery 49
checking device properties 190
click 76
communications
network connection 136
set up 135
desktop icons 133
keyboard 80
Disk Defragmenter 196
disk drive
compact discs
handling 106
inserting 107
removing 107
computer
corrupted/damaged data files 197
missing files/trouble accessing a
caring for 92
cleaning 92
moving 93
non-system disk or disk error
message 186
not accessing disk drives 185
running on battery power 114
setting up 46, 55
warning resume failure message
185
does not look normal/flickers 194
display device
external 77
display panel
computer lock 93
computing tips 95
ConfigFree® 179
Connectivity Doctor 180
profile settings 181
starting 179
display problems
adjusting 80
connecting
disposal information 29
disposing of used batteries 129
double-click 76
DVD
using 104
DVD player
general problems 204
DVD-ROM or multi-function drive
inserting discs 107
removing 107
AC adaptor 47
power cord/cable 48
printer 80
connection
set up 136
Ctrl keys 97
Index
247
files
E
backing up 103
eject button
printing 102
restoring 104
saving 101
optical drive 105
eject, optical drive 105
ENERGY STAR® 38
error messages
authentication 171
Fingerprint Authentication Utility
Fn keys 97
device driver conflict 189
general hardware problem 189
non-system disk or disk error 186
problem with display settings/
current settings not working
with hardware 195
warning resume failure 185
Error-checking 196
eSATA
connecting to the eSATA/USB
combo port 210
eSATA/USB combo port
Using 146
H
hardware conflicts 189
HDMI™ Out Port 77
using 141
configuring 86
hot key 223
starting again from 88
hot key
exploring the desktop 132
ExpressCard®
checklist 199
computer stops working 199
errors 200
hot swapping fails 200
inserting 143
not recognized 200
removing 143
227
disabling or enabling wireless
display brightness 225
Output (Display switch) 224
power plan 221
ExpressCard® problems 198
slot appears dead 199
external
monitor
not working 195
mouse 80
external display device
RGB port 77
external display, adjusting 80
Sleep mode 222
volume mute 219
Zoom (Display resolution) 228
zooming in 229
F
FAT (File Allocation Table) 196
file extensions 102
file, backing up 96
zooming out 229
Hot Key Cards 214
Index
248
Hot key functions 218
hot key power plan 123
http 138
not working 185
special Windows® keys 98
troubleshooting 193
using 97
I
keyboard, external 80
i.LINK port
L
light
fast data transfer 146
icon 133
desktop 133
AC power 47
drive in-use indicator 105
lock
moving to desktop 133
recycle bin 133
safety 41
inserting
CDs and DVDs 107
ExpressCards® 143
installation
memory module 54
installing
main battery
changing 125
optical drive 105
main battery 125, 127
memory modules 53
mouse 80
Internet
adding 53
bookmarked site not found 188
connecting to 139
features 139
slow connection 188
surfing 139
uploading and downloading files
140
URL address not found 188
using 138
removing memory module slot
memory module
installation 54
inserting into socket 57
removing 59, 61
memory module slot 56
microphone
Internet Service Providers
ISPs 138
J
connecting to telephone line 136
problem solving 201
monitor 77
connecting 77, 78
monitor problems
monitor not working 194
mouse
jack
RJ-11 137
K
keyboard
character keys 97
function keys 97
hot keys 229
installing 80
249
mouse utility 162
power
computer will not start 184
connecting cable to AC adaptor
N
network
accessing 136
cord/cable 48
Connect to the Internet 136
networking
wireless 135
turning on 51
notification area 134
O
power plan
hot key 123
power source
ON/OFF button
TouchPad™ 76
optical disc
handling 109
inserting (slot-type drive) 106,
107
powering down
inserting (tray-type drive) 108
positioning 109
optical drive
using Sleep 89
drive in-use indicator light 105
eject button 105
manual eject hole 105
problems 197
removing disc 111
troubleshooting 197
using 104
printer
connecting 80
problem solving 200, 201
printing a file 102
problem solving
optical media
recording 110
other documentation 42
accessing disk drives 185
battery charge does not last 193
changing display properties 195
checking device properties 190
ExpressCard® inserted 199
computer will not power up 184
contacting Toshiba 211
corrupted/damaged data files 197
Device Manager 190
P
password
deleting a supervisor 156
disabling a user 157
setting a user 156
supervisor
set up 155
types 154
disk drive is slow 196
display is blank 194
ExpressCard®
passwords
instant, using 154
setting 154
checklist 199
error occurs 200
port
RGB 77
Index
250
hot swapping fails 200
not recognized 200
ExpressCard® checklist 198
ExpressCard® slot appears dead
199
external display not working 195
external monitor 194
faulty memory 191
hardware conflict 189
high-pitched noise 198
Internet bookmarked site not
found 188
Internet connection is slow 188
keyboard
not responding 185
missing files/trouble accessing a
drive 196
modem not receiving or
transmitting 201
no sound 198
non-system disk or disk error 186
power and batteries 192
printer 200, 201
program not responding 183
program not working properly
197
screen does not look right/flickers
194
Startup options 187
URL address not found 188
USB Sleep and Charge
cannot use 210
R
recording
recording sounds 141
Recovering the Internal Storage Drive
62
recycle bin icon 133
removing
with computer on 111
main battery 125
memory module 59
running the computer on battery power
S
safety
disposing of batteries 129
icons 41
safety precautions
saving files 101
screen
does not look normal/flickers 194
set up communications 135
setting up
USB Wakeup function
does not work 210
warning resume failure 185
Windows® operating system not
working 187
AC adaptor 47
adding memory 53
computer 46, 55
work environment 43
setting up a connection 136
Sleep mode 83
program, starting 98
programs
not running correctly 197
projector 77
connecting 78
Index
hot key 222
160
159
starting again from 92
solid state drive (SSD) 106
sound
problem solving 198
sounds
recording 141
speakers
using external 141
start button 134
Format Utility 161
TouchPad™
Start Search field 100
starting a program 98
Start Search field 100
Windows® Explorer 99
Windows® Start menu 99
starting up the computer
from Shut down 86
from Sleep 92
control buttons 76
ON/OFF button 76
primary button 76
secondary button 76
using 75
Startup menu
problem solving 187
supervisor password, deleting 156
supervisor password, set up 155
traveling tips 131
troubleshooting
DVD player
general problems 204
keyboard 193
T
Taskbar 134
telephone line
connecting to modem 136
television
turning on the computer 51
adjusting display 80
connecting 77
U
USB Sleep and Charge
cannot use 210
USB Sleep and Charge Utility 165
USB Wakeup function
does not work 210
USB-compatible
Toshiba
registering computer 52
worldwide offices 212
TOSHIBA Accessibility 170
Toshiba accessories
memory 53
printer 80
TOSHIBA Application Installer 153
TOSHIBA Assist 148
TOSHIBA Button Support 169
TOSHIBA eco Mode
Using 124
user password, disabling 157
user password, setting 156
using a file extension 102
Utilities 147
TOSHIBA eco Utility 174
Index
252
V
video cables 77
video display device
connecting 77
video projector
adjusting display 80
W
warranty
standard limited warranty 42
Web 138
Web Camera
using 142
Web sites 211
Wi-Fi®
wireless networking 135
Windows® Explorer 99
Windows® operating system
Help and Support 189
problem solving 187
Windows® operating system desktop
132
Windows® Start menu 99
wireless networking 135
Wizards
Connect to the Internet 136
World Wide Web 138
www 138
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