Sprint Nextel T600 User Manual

Trouble Shooting Guide, Electrical  
Trouble Shooting Guide T600, Electrical  
by Toko ([email protected])  
Contents  
1
Explanations....................................................................................................................2  
1.1 Service Test menu .............................................................................................2  
2
3
4
5
6
Network Problems ..........................................................................................................3  
On/Off problems .............................................................................................................4  
Display/Illumination Problems......................................................................................5  
Capacity/Charging Problems.........................................................................................7  
Key Problems ..................................................................................................................8  
6.1  
Volume Switch does not work...........................................................................8  
7
Alert Problems ................................................................................................................9  
7.1  
7.2  
Buzzer................................................................................................................9  
Vibrator..............................................................................................................9  
8
Software Problems........................................................................................................11  
SIM Problems................................................................................................................11  
Revision History............................................................................................................12  
9
10  
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Approved according to 000 21-LXE 107 42/1  
Sony Ericsson Mobile Communications AB  
Trouble Shooting Guide, Electrical  
2 Network Problems  
Check that the Antenna connector internal is properly fitting and undamaged (Fig. 2-1).  
If necessary replace the Antenna connector internal.  
Check that radiator inside Antenna is not mechanical damaged, bended or oxidised. If  
needed, replace the antenna assy (Fig. 2-2).  
If the fault still remains, handle the unit according to local directives.  
Figure 2-1  
Figure 2-2  
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Trouble Shooting Guide, Electrical  
3 On/Off problems  
Check the keyboard for malfunction. If necessary clean the keyboard pads from circuit  
board and/or replace the keyboard according to the Working Instructions, Mechanical.  
Check that the System Connector (Fig. 3-1) not is incorrectly soldered, mechanically  
damaged, dirty or oxidised. If necessary replace it.  
If the fault still remains, handle the unit according to local directives.  
Figure 3-1  
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Trouble Shooting Guide, Electrical  
4 Display/Illumination Problems  
Make visual check to ensure that the elastomer is properly in place in its housing in  
Display assy (Fig. 4-1). Also clean the Display pads from the circuit board if necessary.  
Replace the display according to the Working Instruction, Mechanical.  
In Display/Illumination problems make visual check to ensure that the White colour  
display LEDs (4 pieces) (Fig. 4-2) and Blue colour keymat LEDs (6 pieces) (Fig. 4-3)  
are properly in place. Check also for the incorrect soldering of the LEDs. Re-solder it if  
needed.  
If few but not all of the LEDs aren’t lit, replace broken ones according to the Working  
Instruction, Electrical.  
If none of the LEDs are lit, proceed according to following:  
1. Check White colour display LEDs and Blue colour keymat LEDs  
2. Measure resistance of the LEDs.  
If the resistance is approx. 0 Ohms, there’s a short circuit in at least one of the  
LEDs. Remove them one at a time and measure the resistance after each  
removal. When the resistance increases the faulty LED has been removed.  
If the fault still remains, handle the unit according to local directives.  
Figure 4-1  
Figure 4-2  
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Sony Ericsson Mobile Communications AB  
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Trouble Shooting Guide, Electrical  
Figure 4-3  
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Sony Ericsson Mobile Communications AB  
Trouble Shooting Guide, Electrical  
5 Capacity/Charging Problems  
Check that the System Connector (Fig. 5-1) is not incorrectly soldered, mechanically  
damaged, dirty or oxidised. If necessary replace it.  
Check that the Battery Connector (Fig. 5-2) is not incorrectly soldered, mechanically  
damaged, dirty or oxidised. If necessary replace it by BGA replacement machine.  
If the fault still remains, handle the unit according to local directives.  
Figure 5-1  
Figure 5-2  
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Sony Ericsson Mobile Communications AB  
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Trouble Shooting Guide, Electrical  
6 Key Problems  
Use the Service Test menu, choose Service tests/Keyboard.  
Make sure if it is the Keyboard that causes the problem. Check keyboard pads and key  
domes for damage, dust, dirt, moisture and oxidation. Clean if needed.  
If it is the Keyboard that causes the problem, replace the Keyboard.  
6.1 Volume Switch does not work  
Check Volume Switch soldering.  
If Volume Switch that causes the problem, replace the Volume Switch (Fig. 6-1.)  
If the fault still remains, handle the unit according to local directives.  
Figure 6-1  
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Trouble Shooting Guide, Electrical  
7 Alert Problems  
7.1  
Buzzer  
Use the Service Test menu, choose Buzzer.  
Activate the buzzer using the keymat.  
If it sounds low or distorted open the phone and inspect the Buzzer (Fig. 7-1) and the  
buzzer gasket in front cover.  
Check the Buzzer (Fig. 7-1) for faulty soldering joints.  
If necessary re-solder or change the Buzzer. If the problem is in the buzzer gasket,  
replace the Front cover.  
If the fault still remains, handle the unit according to local directives.  
7.2  
Vibrator  
Use the Service Test menu, choose Vibrator.  
Activate the Vibrator using the keymat.  
If it does not vibrate, open the phone and inspect the Vibrator (Fig. 7-2) and vibrator  
contact springs. Check vibrator pads (Fig. 7-3) for damage and oxidation. Clean if  
needed.  
If necessary, change the Vibrator.  
If the fault still remains, handle the unit according to local directives.  
Figure 7-1  
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Sony Ericsson Mobile Communications AB  
Trouble Shooting Guide, Electrical  
Figure 7-2  
Figure 7-3  
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Trouble Shooting Guide, Electrical  
8 Software Problems  
If there are problems with the response of the keyboard commands and/or spelling  
errors in the menu, that are not related to mechanical damage, make a master reset and  
flash the phone with the latest soft ware from EMMA II.  
Checking the software revision can be done in the Service info, see Test Instruction,  
Electrical. Choose: Service info / SW information. The Software revision and date are  
shown in the display.  
If the fault still remains, send the unit on, according to local directives.  
9 SIM Problems  
There is only SIM-fault if Insert card or Card error is displayed.  
Check the SIM Connector (Fig. 9-1) for dust or dirt, bad solder joints and mechanical  
damage. If necessary replace the SIM Connector.  
If the fault still remains, send the unit on, according to local directives.  
Figure 9-1  
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Trouble Shooting Guide, Electrical  
10 Revision History  
Rev.  
PA1  
PA2  
PA3  
Date  
Changes / Comments  
First draft  
Side Switch Volume Switch, pictures changed  
- Chapter title changed from Repair Instruction,  
Electrical to Trouble Shooting Guide, Electrical,  
- “.. according to the local company directives” changed  
to “.. according to local directives”  
2002-05-21  
2002-06-05  
2002-07-18  
- chapter 9 SIM problem text corrected  
- fig. 2-1, 3-1, 5-1, 5-2, 9-1 changed  
- fig. 4-2, 4-3 added  
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Sony Ericsson Mobile Communications AB  

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