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Sprint PCS
The clear alternative to cellular.SM
Welcome to Sprint PCS
Sprint PCS built the only all-digital, all-PCS nationwide network from the
ground up for clearer calls, serving more than 300 major metropolitan
areas. We built our network to give you what we believe you really want
from a wireless phone: clear sound, private conversations and time-saving
features.
And Sprint Personal Communications Services® can do something even
more far-reaching – simplify your life. Our advanced technology is designed
to grow with your communications needs so that one day, you’ll be able to
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rely entirely on your Sprint PCS Phone to stay connected.
This guide will introduce you to our technology and your new
Sprint PCS Phone through simple, easy-to-follow instructions. Since you’re
probably anxious to start using your phone, we encourage you to
immediately flip to Section One – Getting Started With Sprint PCS Service.
This section explains how to set up your voicemail. It also contains
information on how to contact Sprint PCS should you have questions about
service, want to purchase additional products or services, or just check your
account balance.
Thank you for choosing Sprint PCS.
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Table of Contents
Welcome to Sprint PCS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
1 Getting Started With
Sprint PCS Service 9
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Getting Started With Sprint PCS Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Understanding This User Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
2 Getting to Know
Your Sprint PCS Phone 15
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Highlights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Closed View of Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Front View of Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Command Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Viewing the Display Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Turning Your Phone ON and OFF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Using Key Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Using the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
3 Understanding Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
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Understanding How Roaming Works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Setting Your Phone’s Roaming Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Setting an Alert When Roam
Charges Apply (Call Guard) 28
Setting the Time and Date in Analog Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
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Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Missed Call Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Sprint PCS Voice Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
In-Call Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Incoming Call Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
End-of-Call Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Saving a Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Finding a Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Dialing and Saving Phone Numbers
With Pauses 37
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Four-Digit Calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Calling Emergency Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Displaying Your Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
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Menu Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Working Within the Menu Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Viewing the Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Selecting a Character Input Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Entering Characters by Using the Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Entering Characters Using T9 Text Input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
6 Adjusting Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
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Changing Ringer Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Silencing the Ringer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Adjusting Volume During a Conversation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Muting a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
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Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Responding to Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Three-Way Calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Forwarding Your Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
8 Managing Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
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Setting Up Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Knowing When You Have Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Message Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
New Voicemail Message Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Retrieving Your Voicemail Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Clearing the Voicemail Message Icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
New Sprint PCS Web Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Sprint PCS Wireless Web Message Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Displaying Sprint PCS Web Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Sending Numeric Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Numeric Page Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Sending Sprint PCS Wireless Web Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Sprint PCS Wireless Web Message Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
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Sprint PCS Wireless Web Update Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Erasing All Web Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
New Sprint PCS Wireless Web Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Displaying Sprint PCS Wireless Web Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
9 Managing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Viewing a Call Log (Incoming,
Outgoing and Missed) 62
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Call Log Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Making a Call From a Call Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Prepending a Phone Number From a Call Log . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Saving a Phone Number From a Call Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Erasing Call Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
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Adding a New Internal Phone Book Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Finding Internal Phone Book Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Internal Phone Book Entry Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Replacing a Stored Number With a New Number . . . . . . . . . . . . . . . . . . . . . . . . .70
Editing an Internal Phone Book Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Selecting a Ringer Type for an Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Dialing Sprint PCS Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
My Sprint PCS Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
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Changing the Greeting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Setting the Language of your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Adjusting the Ringer Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Ringer Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Selecting Ringer Types for Voice Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Selecting Ringer Types for Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Selecting Ringer Types for Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Selecting Ringer Types for Data / Fax In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Changing the Backlight Time Length . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Changing the Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Data/Fax Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Receiving a Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Receiving Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
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Returning to Voice Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
12 Setting Your Phone’s Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
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Accessing the Security Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Locking Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Unlocking Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Changing the Lock Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Calling in Lock Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Using Special Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Erasing Special Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Erasing the Internal Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Resetting Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
13 Personal Information Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
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Accessing the Scheduler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Today . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Month View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Jump To Date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
To Do List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
Countdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
Alarm Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
Set Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
Adding New Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
Alarm Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
14 Using the Voice Services of
Your Sprint PCS Phone 89
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Using Voice Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
Programming the Phone for Voice Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
Setting Up Voice Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
Placing a Call Using Voice Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
Reviewing Voice Dial Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92
Erasing Voice Dial Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92
15 Experiencing Sprint PCS Wireless Web . . . . . . . . . . . . . . . . . . . . . . . .93
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The Sprint PCS Wireless Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94
The Sprint PCS Wireless Web Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
Launching a Sprint PCS
Wireless Web Browser Session 95
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The Sprint PCS Wireless Web Home Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
Using the Sprint PCS Wireless Web Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
Sprint PCS Wireless Web Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102
AOL Instant Messenger Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102
Sprint PCS Wireless Web Short Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
Setting up a Sprint PCS
Wireless Web Connection 105
16 Selecting Your Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
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Accessory Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
How To Order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
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17 Knowing Performance
and Safety Guidelines 113
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Getting the Most Out of Your Reception . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Maintaining Safe Use of and
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Access to Your Phone 116
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Caring for the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
Acknowledging Special Precautions
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and the FCC Notice 120
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Owner's Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122
User Guide Proprietary Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122
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18 Terms and Conditions
& Warranty Information 123
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Terms and Conditions of Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
Intellectual Property . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143
Manufacturer’s Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144
1
Getting Started With
Sprint PCS Service
In this Section
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Setting Up Your Voicemail
Getting Help
Understanding This User Guide
his section walks you through the step-by-step basics of setting up
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service for your Sprint PCS Phone , including activating or unlocking
your phone, selecting your Sprint PCS Service Plan, receiving your new
Sprint PCS Phone Number and setting up your voicemail.
Once you have completed this section, you’re ready to explore the advanced
features of your new phone.
Getting Started With Sprint PCS Service
9
Getting Started With Sprint PCS Service
Determine if your Phone is Already Activated
Tip:
If you can’t recall your lock
code, try using the last four
digits of either your Social
Security number, your new
Sprint PCS Phone Number
or try 0000. If none of these
work, call Sprint PCS
If you received your phone in the mail or purchased it at a
Sprint PCS Center, it probably has been activated. All you
need to do is unlock your phone. If not activated, refer to
the steps provided in your activation brochure.
Unlocking your Phone
Customer Care at
1-888-211-4PCS (4727).
Follow these steps to unlock your phone:
1. Press
to turn the phone on.
2. Press
.
3. Enter your four-digit lock code. (For security purposes,
this code is not visible as you type.)
Setting Up Your Voicemail
Note:
All unanswered calls to your Sprint PCS Phone are
automatically transferred to voicemail, even if your phone
is off or in use. To avoid missing any important messages,
you should set up your Sprint PCS voicemail box and
personal greeting as soon as your Sprint PCS Phone is
activated.
Thevoicemail setupprocess
may vary in certain affiliate
areas.
To set up Voicemail:
1. Press and hold
or
.
2. Follow the system prompts to create your passcode,
record your greeting, record your name announcement
and choose whether to activate One-Touch Message
Access (a feature that lets you press one key to access
messages and bypasses the need for you to enter your
passcode).
Section 1
10 Getting Started With Sprint PCS Service
Getting Help
Visiting Our Web Site
Stop by www.sprintpcs.com to get up-to-date information
on Sprint PCS. You can also:
ᮣ
ᮣ
ᮣ
ᮣ
ᮣ
ᮣ
Review coverage maps
Learn how to use voicemail
Access your customer account
Purchase accessories
Add additional options to your service plan
Check out frequently asked questions
Sprint PCS Customer Care
Sprint PCS Customer Advocates are available to assist you
24 hours a day, seven days a week. Simply dial
1-888-211-4PCS (4727) from any phone or press
from your activated Sprint PCS Phone
Tip:
If you need to reach
Sprint PCS
Customer Care
while you are off the
Sprint PCS Network,
dial 1-888-211-4PCS
(4727).
while on the Sprint PCS Nationwide Network.
Once you dial Sprint PCS Customer Care, you can access a
number of helpful account services through our automated
Customer Care line. By following the voice prompts, you’ll
be able to learn more about Sprint PCS Products and
Services, get Sprint PCS coverage by zip code, or request a
copy of your invoice.
Tip:
If you have a question
regarding the operation
of your
Sprint PCS Phone,
dial 1-888-211-4PCS
(4727) from another
phone so you can
use your
Sprint PCS Phone
while speaking
with Customer Care.
Getting Started With Sprint PCS Service 11
Note:
Receiving Automated Billing Information
This service may not be
available in all markets.
For your convenience, your phone gives you free access to
billing information on your Sprint PCS account. This
information includes balance due, payment received,
billing cycle and the amount of minutes used since your
last billing cycle. Follow these steps to access this
information:
1. Press
.
2. Follow the voice prompts to receive the information you
want.
Sprint PCS Directory Assistance
Sprint PCS Directory Assistance provides a variety of
services, including: residential, business and government
listings; assistance with local or long-distance calls; movie
listings; hotel, restaurant and shopping information and
major local event information. There is a per call charge,
and you’ll be billed for airtime.
ᮣ
Press
.
Note:
Sprint PCS Operator Services
Sprint PCS
Sprint PCS Operator Services can provide assistance in
placing collect calls, calls billed to a local telephone calling
card or a third party.
Operator Services
may not be
available in all
affiliate markets.
ᮣ
Press
.
Section 1
12 Getting Started With Sprint PCS Service
Understanding This User Guide
This user guide introduces you to our technology and all
the advantages of your new Sprint PCS Phone – through
easy-to-follow instructions.
ᮣ
Sections break down categories of information to
progressively take you all the way from learning the
basics to using the most advanced phone features.
Tips highlight special shortcuts and timely reminders to
help you make the most of your new phone.
ᮣ
ᮣ
The Index helps you find specific information quickly.
We know that your time is valuable and that’s why we’ve
designed this guide to be used in a building block format or
in stand-alone sections. You’ll get the most out of your
phone if you read each section. However, if you’d like to get
right to a specific feature, you’ll be able to locate the
specific section using the colored tabs. Follow the
instructions in that section and you’ll be ready to use your
phone in no time.
Getting Started With Sprint PCS Service 13
Section 1
14 Getting Started With Sprint PCS Service
2
Getting to Know
Your Sprint PCS Phone
TM
In this Section
ᮣ
ᮣ
ᮣ
ᮣ
ᮣ
Your Phone’s Highlights and Features
Front View of Phone
Viewing the Display Screen
Turning Your Phone ON and OFF
Using the Battery
our Sprint PCS Phone is packed with features that simplify your life and
expand your ability to stay connected to the people and information
that are important to you. We know that you’re anxious to start using it, so
this section will give you a quick introduction to your new phone. The easy-
to-follow instructions will guide you through the basics of the most
common features of your phone and you’ll be on your way to using it in no
time.
Don’t forget the other chapters in this guide. They’re filled with information
about the capabilities and benefits of your new Sprint PCS Phone. They
include detailed step-by-step instructions that familiarize you with all the
features and explain how to customize your phone to meet your specific
needs.
Getting to Know Your Sprint PCS Phone 15
Highlights
Congratulations on the purchase of your Sprint PCS
™
easy-to-use, reliable, and offers many significant features:
ᮣ
Dual-band capability provides access to other PCS
CDMA and analog cellular networks where Sprint PCS
has implemented roaming agreements. For further
information see "Understanding How Roaming Works"
on page 26.
ᮣ
Sprint PCS Wireless WebSM Browser provides access to
the wireless Internet in digital mode. For further
information see "The Sprint PCS Wireless Web Browser"
on page 95.
ᮣ
Sprint PCS Wireless Web MailSM, AOL Instant
MessengerSM Service and Sprint PCS Wireless Web Short
MailSM provide quick and convenient text messaging
capabilities. For further information see "Sprint PCS
Wireless Web Mail" on page 102.
ᮣ
Sprint PCS Wireless WebSM Connection offers wireless
modem capabilities for your personal computer in
digital mode. For further information see "Signing up
for Sprint PCS Wireless Web Updates" on page 105.
Sprint PCS Voice CommandSM lets you dial phone
numbers by speaking someone’s name or the digits in
their phone number. For further information see
"Using Voice Dialing" on page 90.
ᮣ
ᮣ
ᮣ
User friendly, menu driven access to features and
options.
The phone’s “flip” cover can be set to answer an
incoming call when opened, and to cancel a call upon
closing.
ᮣ
ᮣ
ᮣ
The backlit display screen makes it effortless to read the
display in low light environments and at night.
An Internal Phone Book with 238 memory registers.
(Each name entry can have up to six numbers).
Speed Dialing, there are four methods of calling
numbers previously stored in the Internal Phone Book.
Section 2
16 Getting to Know Your Sprint PCS Phone
ᮣ
A Calendar function allows the scheduling of events, the
ability to create “To Do Lists”, set timers and alarms.
Voice activated dialing with 10 locations.
T9 predictive text entry for simplicity in entering names
and events into both the Internal Phone Book and
Calendar.
ᮣ
ᮣ
ᮣ
ᮣ
Vibrate mode announces incoming calls and messages
without disturbing people around you.
A choice of melodies can be used instead of ringer types.
Closed View of Phone
Antenna
LED
call indicator
Volume
keys
Display screen
Menu
Clear
OK
Phone’s cover
(flip)
Microphone
Getting to Know Your Sprint PCS Phone 17
Command Keys
MENU Displays the first page of the Main Menu of
options on your phone. Press again to display
further pages and options.
OK When navigating a menu, press to select the
highlighted item. Surrounding the OK button are
arrows pointing up/down left/right. These will be
referred to in the user guide as “toggles”. You will
be asked to toggle in the required direction.
Volume Keys (On the side of your phone). Adjust
the ringer volume in standby mode. Adjust the
voice volume during a call. In a menu, scroll up
or down to navigate through the menu options.
TALK Places, or answers a call. In standby mode,
press the key once to enter the Outgoing call log. If
you press and hold the key down you will initiate
Voice Dial.
CLR (CLEAR) Deletes characters from the display.
When in a menu, press to return to the previous
menu.
END Ends a call. Press and hold this key to turn
your phone on or off. In the menu facility, it
returns the phone to standby mode and cancels
your input.
Numeric Keys Use these keys to enter numbers,
letters, and characters.
Pound Enters the [#] character for calling
features. In text entry mode, press to enter a space.
Asterisk Enters the [*] character for calling
features. In text entry mode, press to change the
appearance of input.
Headset Jack (on the top of the phone.) Allows
you to plug in a headset for safe, convenient
hands-free conversations.
Getting to Know Your Sprint PCS Phone 19
Viewing the Display Screen
Tip:
This list identifies the symbols that show on your display
screen.
Display indicators let you
know when you’re off the
Sprint PCS Nationwide
Network and whether
you’re operating in digital or
analog cellular mode.
ᮣ
displays current signal strength.
The more lines displayed, the stronger the signal.
indicates the phone cannot find a signal.
indicates a call is in progress.
ᮣ
ᮣ
ᮣ
indicates that you are “roaming” off the Sprint PCS
Digital Network. If you are:
ᮣ
in your home service area, this icon will rarely
display.
ᮣ
in a preferred analog or digital roaming area
(where Sprint PCS has a roaming agreement in
place), this indicator will remain on, but will not
flash.)
ᮣ
in an analog or digital coverage area that is
not covered by a Sprint PCS roaming agreement,
this indicator will flash once every second.
indicates you have message(s) waiting. The
message(s) can be a voicemail notification (VMN),
page, text, Sprint PCS Web Alert, or
ᮣ
Sprint PCS Wireless Web message(s).
ᮣ
ᮣ
indicates your phone is in vibrate mode.
indicates your current battery charge strength. (The
displayed icon indicates a fully charged battery.)
Turning Your Phone ON and OFF
Turning Your Phone ON
To turn your phone on, press
seconds.
for approximately two
Once your phone is ON, it displays “Searching” indicating
that your phone is searching for a signal. When your phone
finds a signal, it automatically enters standby mode – the
phone’s idle state. At this point, you are ready to begin
making and receiving calls.
Section 2
20 Getting to Know Your Sprint PCS Phone
If your phone is unable to find a signal after 15 minutes of Tip:
The Power Save
searching, a Power Save feature is automatically activated.
When a signal is found, your phone automatically returns
to standby mode.
feature helps to
conserve your
battery power
when you are in an
area where there
is no signal.
In power save mode, your phone searches for a signal
periodically without your intervention. You can also initiate
a search for Sprint PCS Service by pressing any key (when
your phone is turned ON).
Turning Your Phone OFF
Press
for two seconds until you see “Powering off” on
the display screen.
Your screen remains blank when your phone is off.
Using Key Guard
The Key Guard feature helps avoid accidental key presses
without blocking incoming calls or messages. Key Guard is
disabled when you receive an incoming call and is
automatically reactivated when the call is completed.
1. Press
for Main Menu.
2. Press
for Key Guard.
3. To disable Key Guard, press and hold
for at least
two seconds.
Using the Battery
Battery Capacity
Your Sprint PCS Phone is equipped with a Lithium Ion
(LiIon) battery. It allows you to recharge your battery before
it is fully drained. The battery provides over 3.5 hours of
continuous digital talk time (over 1 hour in analog) or over
100 hours of continuous digital standby time (15 hours in
analog).
Getting to Know Your Sprint PCS Phone 21
The Empty Battery Icon
Note:
Long backlight settings,
searching for service,
vibrate mode and
MiniBrowser use affect the
battery’s talk and standby
times.
Approximately five minutes before the battery charge level
gets too low to operate the phone, the battery sensor will let
you know by blinking an empty battery icon (
),
sounding an audible alert and displaying a warning
message. If you continue to operate the phone without
charging, the phone will turn off automatically (after a
three to five minute delay). If this happens, your call will
end. If you plug into a charging device, you can continue
your call. Be sure to monitor the battery strength icon and
make sure your battery is adequately charged.
Tip:
Be sure to charge your
phone’s battery and watch
your indicator to ensure
your levels are OK.
Installing the Battery
Your Sprint PCS Phone comes with a LiIon battery. Follow
these steps to install it:
1. Hold the battery so that the metal contacts on the base
of the battery line up with the metal contacts on the
base of the phone.
2. Place the battery on the back of the phone with the top
of the battery about 1/4 inch to 1/2 inch from the
battery latch.
3. Gently push the battery toward the top of the phone
until it snaps into place.
Removing the Battery
To remove your battery for charging, or for another reason,
follow these easy steps:
Section 2
22 Getting to Know Your Sprint PCS Phone
1. So that no stored messages or numbers are lost, power
off your phone by pressing and holding the key.
2. Press the battery release latch (see illustration) and
slide the battery away from the latch.
3. Lift the battery away from the phone.
Charging the Battery
Your Sprint PCS Phone comes with a rechargeable battery.
You should charge the battery as soon as possible so you
can begin using your phone.
Keeping track of your battery’s charge is important. If your
battery level becomes too low, your phone automatically
turns off and you will lose all the information you were just
working on. For a quick check of your phone’s battery level,
glance at the battery charge indicator located in the upper-
right corner of your phone’s display screen. If the battery
Warning!
Using the wrong battery
charger could cause
damage to your phone and
void the warranty.
charge is getting too low, the battery icon
the phone sounds a warning tone.
blinks and
Always use the Sprint PCS-approved desktop charger, travel
charger or cigarette lighter adapter to charge your battery.
Using the Dual-Slot Desktop Charger
When you are ready to charge your battery, it is vital that
you use only Sprint PCS-approved desktop chargers and AC
adapter chargers. To use the dual-slot desktop charger
provided with your phone:
1. Plug the dual-slot desktop charger’s power cord into a
wall outlet.
2. There are three possible charging configurations.
Choose the one that best suits your needs.
ᮣ
Insert the phone (with the battery installed) into the
front slot of the charger.
ᮣ
Insert a single battery (alone, not attached to the
phone) into the rear compartment of the charger.
Getting to Know Your Sprint PCS Phone 23
ᮣ
Insert a single battery into the rear compartment of
your desktop charger, and the phone (with battery
attached), into the front compartment.
The LED on the front of the dual-slot desktop charger
indicates the following:
ᮣ
A red light indicates the battery is charging.
A green light indicates the battery is at least 90 percent
charged.
ᮣ
ᮣ
A yellow light indicates that the battery is operating at
a temperature that is too high or too low, or that there is
a poor connection. Make sure the phone is resting in
the charger slot.
It generally takes about three hours to fully recharge a
completely rundown battery. With the Sprint PCS-approved
LiIon battery, it is practical to recharge the battery before it
becomes completely run down.
To get the quickest charge for any battery:
ᮣ
Turn the phone off.
ᮣ
Put the phone with the battery attached, into the front
slot of the charger.
ᮣ
ᮣ
Do not put a battery into the rear slot of the charger.
When two batteries are in the charger, the batteries
charge simultaneously, but charging time increases for
both batteries.
ᮣ
Leaving batteries in the charger once fully charged will
not hurt the batteries.
Section 2
24 Getting to Know Your Sprint PCS Phone
3
Understanding Roaming
In this Section
ᮣ
Understanding How Roaming Works
ᮣ
Understanding the Difference Between Roaming and
Sprint PCS Network Calls
ᮣ
ᮣ
Setting Your Phone’s Roaming Mode
Setting and Using Call Guard
oaming is the ability to make or receive calls when you are off the
Sprint PCS Nationwide Network. Your new dual-band Sprint PCS
™
Phone works anywhere on the Sprint PCS Nationwide Network and
allows you to roam on analog cellular and digital networks virtually
anywhere in the U.S. where competitive wireless service is available.
This section explains how roaming works and the special features that allow
you manage your roaming experience.
Understanding Roaming 25
Understanding How Roaming Works
Recognizing Icons on the Display Screen
Tip:
Remember, when you are
using your phone off the
Sprint PCS Network,
always dial numbers using
11 digits (1 + area code +
number).
Your phone’s display screen will always indicate when you
are off the Sprint PCS Network, and whether your phone is
operating in analog cellular or digital mode. The following
chart indicates what will be displayed dependent upon
where you are using your phone.
Roaming
Indicator
Analog
Indicator
Note:
You will pay a higher
per-minute rate for
roaming calls.
Sprint PCS Nationwide Network
Other CDMA Networks
Analog Cellular Networks
Roaming on Other PCS CDMA Networks
Tip:
When you are roaming on other PCS CDMA networks, your
call quality will be similar to the quality that you receive
when making calls while on the Sprint PCS Network. You
may not be able to access certain calling features, such as
the Sprint PCS Wireless Web, but all of your calls are still
private and secure.
If you are on a call
when you leave the
Sprint PCS Network
and enter an area
where roaming is
available (whether
CDMA or analog
cellular), your call is
dropped. If your call
is dropped in an
area where you
think Sprint PCS
Service is available,
turn your phone off
and then on again to
reconnect to the
Sprint PCS
Roaming on Analog Cellular Networks
When you roam on analog cellular networks, you will
experience the identical quality provided by analog cellular
carriers today. Although some calling features, such as
Sprint PCS Wireless Web, may be unavailable, you can still
make and receive calls. You will experience a few
differences:
Nationwide
Network.
ᮣ
You are more likely to experience static, cross-talk, fade-
out and dropped calls.
ᮣ
Some calling features that are standard on the
Sprint PCS Network are unavailable.
Section 3
26 Understanding Roaming
ᮣ
ᮣ
There are security and privacy risks (eavesdropping and
cloning) that exist with conventional analog cellular
services today.
Your battery needs recharging earlier when you use your
phone for analog cellular roaming.
Setting Your Phone’s Roaming Mode
Your Sprint PCS Phone allows you to control your ability to
roam. By using the Roaming menu option, you can
determine which signals your phone accepts.
Set Mode
Choose from three different settings on your dual-band
phone to control your roaming experience. When your
phone is in standby mode:
1. Press
2. Press
3. Press
for Main Menu.
for Roaming.
for Set Mode. To select an option, toggle to
select Sprint PCS, Automatic or Analog.
4. Press
.
ᮣ
ᮣ
ᮣ
Sprint PCS This setting allows you to select the
Sprint PCS Nationwide Network only, and prevents
roaming on other networks.
Automatic This setting seeks Sprint PCS Service. When
Sprint PCS Service is unavailable, the phone searches
for an alternative system.
Analog This setting forces the phone to seek an analog
roaming system. The next time the phone is turned on,
the previous setting is restored.
Understanding Roaming 27
Setting an Alert When Roam
Charges Apply (Call Guard)
In addition to the roaming icon, Call Guard alerts you
when roaming charges apply. This feature makes it easy to
manage roaming charges by reminding you when you
make or receive roaming calls. It also requires you to take
additional steps before you place or answer a roaming call.
These additional steps are not required when you make or
receive calls while on the Sprint PCS Nationwide Network.
To Turn the Call Guard Feature On or Off
1. Press
2. Press
3. Press
for the Main Menu.
for Roaming.
for Call Guard. Wait briefly until a
message prompt displays and then disappears from the
display screen.
4. Toggle to select Yes or No, and press
.
ᮣ
If the Yes option is chosen, an extra step is required to
make or take roaming calls.
ᮣ
If the No option is chosen, no extra step is required to
make or take roaming calls.
To Place Roaming Calls with Call Guard On
1. To place a voice call, dial 1 + area code + the seven-
digit number and press
. (You can also initiate a
call from the Internal Phone Book, Call History or
Sprint PCS Web Messages.)
2. A message is displayed indicating that roaming rate
applies. Press
to call.
To Answer Incoming Roaming Calls with
Call Guard On
Remember if the Call Guard feature is set to On, you need to
take extra steps to make and receive roaming calls even if
you have selected the Analog Only setting. For further
information see "Setting Your Phone’s Roaming Mode" on
page 27.
Section 3
28 Understanding Roaming
Setting the Time and Date in Analog Mode
If the time has not been set since the battery was installed
and you turn your phone on outside a Sprint PCS Service
Area, you are prompted to enter the current time and date.
To enter the time and date when the Set Time and Date
menu displays, press the appropriate keys on your keypad.
Fields must be two digits, for example “05:07A and
01/01/01.”
Note:
If you do not enter
the time and date
when prompted in
Analog mode, you
are not notified of
scheduled events
or call alarms.
To set the time and date before traveling to an analog area:
1. Press
2. Press
3. Press
for Main Menu.
for Calendar.
for Set Time.
4. Press the appropriate keys to enter the time and date
you required. (The volume keys or the corresponding
letters on the keypad may be used to select “A” for AM
or “P” for PM.)
5. Press
.
Understanding Roaming 29
Section 3
30 Understanding Roaming
4
Making and Answering Calls
In this Section
ᮣ
ᮣ
ᮣ
ᮣ
ᮣ
ᮣ
ᮣ
ᮣ
Making Calls
Answering Calls
Sprint PCS Voice Command
Dialing Options
In-Call Notification
End-of-Call Options
Using One-Touch/Two-Touch Speed Calling
Calling Emergency Numbers
our Sprint PCS Phone™ gives you different options for placing calls so
that you can use the method that works best for you. Once you learn the
basics, the possibilities are endless.
Making and Answering Calls 31
Making Calls
™
Your Sprint PCS Phone offers many different ways to
make calls, including Voice Commands ("Placing a Call
Using Voice Dial" on page 91), Speed Dialing ("Using One-
Touch/Two-Touch Speed Dialing" on page 39), and using
Call History ("Viewing a Call Log (Incoming, Outgoing and
Missed)" on page 62).
Tip:
To redial your last outgoing
phone number, highlight
Call History and press and
hold the
key.
Tip:
When making calls off the
Sprint PCS Network,
always dial using 11 digits
(1 + area code + phone
number).
To make a call using your keypad:
1. Make sure the phone is on.
2. Enter a phone number. (If you make a mistake while
dialing, press
press and hold
to erase one digit at a time. Or,
to erase the entire number.)
3. Press
. (To make calls when you are roaming,
to acknowledge
and Call Guard is enabled, press
Roaming rates. For further information see "To Place
Roaming Calls with Call Guard On" on page 28.)
4. When you’re finished, press
, to complete the call.
Answering Calls
1. Make sure your phone is on. If your phone is off, all
incoming calls go to voicemail.
2. When your phone rings, press
incoming calls when you are roaming and Call Guard
is enabled, press . For further information see "To
. (To answer
Answer Incoming Roaming Calls with Call Guard On"
on page 28.)
3. To disconnect the call, press
briefly.
Note:
Missed Call Notification
You cannot dial phone
numbers identified as No
ID, Restricted, Data or Fax
calls.
When an incoming call is not answered, the number of
missed calls together with the last call’s phone number is
displayed on your screen.
To display the Missed Call log to view the last 10 missed
calls:
1. Press
.
Section 4
32 Making and Answering Calls
2. Press
for Calls.
3. Press
for Missed.
To dial a Missed Call entry’s phone number:
Highlight the entry and press and hold
ᮣ
.
Sprint PCS Voice Command
With Sprint PCS, the first wireless provider to offer
innovative Voice Command technology, reaching your
friends, family, coworkers and teammates has never been
easier – especially when you’re on the go.
With Sprint’s PCS Voice Command:
ᮣ
You store all your contacts right in your phone, so you
don’t need to search through or keep a phone book
close by.
ᮣ
ᮣ
There’s no need to enter numbers, memorize voicemail
passwords, or try to dial while you’re driving.
You can call anyone at any time – even if you don’t
remember their phone number.
It’s Easy To Start
™
Just dial
from your Sprint PCS Phone
to go
to activate the service. You can dial
through a Sprint PCS Voice Command tutorial directly from
your phone.
You can choose Sprint PCS Voice Command as your free
option when you sign up for the Sprint PCS Advantage
AgreementSM or you can add on Sprint PCS
Voice Command for $10 per month in addition to your
normal monthly service plan rate.
Creating Your Own Address Book
You can program up to 500 names into your address book,
with each name having up to six phone numbers. That’s
3,000 phone numbers – and with the advanced technology
of Sprint PCS Voice Command – you can have instant
access to all of them.
Making and Answering Calls 33
There are several ways to update your address book:
ᮣ
Choose Sprint PCS Voice Command and receive a fully
functional web-based address book where you can
create and update your contacts for free at
www.talk.sprintpcs.com.
ᮣ
ᮣ
Upload your contacts from Microsoft Outlook,® Microsoft
Excel® and other personal information software into your
address book for no additional charge.
If you do not have a computer or Internet access handy,
you can have Sprint PCS Directory Assistance look up
phone numbers for you and automatically add them to
your address book.
How Voice Command Works
1. Once you’ve signed up for Sprint PCS Voice Command
and created your address book, all you do is press
. You’ll hear a tone followed by the prompt
“Ready.”
2. After the “Ready” prompt, simply say, in a neutral
voice, the name of the person or the number you’d like
to call. You can say, “Call Jane at work,” “Call John on
his wireless phone,” “Call 555-1234” or “Look up
Bob.”
3. The number will automatically be dialed. Keep in mind
that Sprint PCS Voice Command recognizes not only
your voice, but any voice, so that others can experience
the same convenience if they use your phone.
For more helpful hints on Sprint PCS Voice Command, visit
www.talk.sprintpcs.com.
In-Call Options
Your phone includes both a standby (Main Menu) and an
In-Use Menu. The In-Use menu is displayed by pressing
during a call in progress.
ᮣ
Mute/(Unmute) enables you to mute or (Un)mute
your end of a phone conversation so that the recipient
can hear nothing.
Section 4
34 Making and Answering Calls
ᮣ
ᮣ
ᮣ
Three-Way Call allows you to talk to two different
people at the same time. For further information see
"Three-Way Calling" on page 50.
Calls checks your call log for outgoing, incoming, and
missed calls. You can also erase the logs from this
menu.
Messages allows you to check for voicemail, page and
text messages.
ᮣ
ᮣ
Phone Book accesses the Phone Book menu options.
Calendar access Calendar so that you can schedule
events.
ᮣ
Version displays the version of the software and
hardware that is being used.
Note:
Incoming Call Notification
Depending upon your settings, your Sprint PCS Phone
notifies you of incoming calls in the following ways:
You can also mute or
(unmute) the ringer by
pressing either the volume
keys or the
key.
ᮣ
ᮣ
ᮣ
ᮣ
ᮣ
The phone rings and/or vibrates.
The LED flashes.
The backlight illuminates.
The screen displays an incoming call message.
The phone number of the caller displays, if the phone
number is available.
ᮣ
If the phone number is in your Internal Phone Book,
the name identified with that number displays.
End-of-Call Options
After ending a call to a phone number that is not in your
Internal Phone Book, the phone number, the duration of
Note:
The End-of-Call
options are not
displayed for calls
identified as No ID
or Restricted.
the call, and
to save is displayed for 10 seconds.
During this time you can press
your Internal Phone Book.
to add this number to
Making and Answering Calls 35
Saving a Phone Number
Your Sprint PCS Phone can store up to 238 Internal
Phone Book entries. Phone Book entries can store up to a
total of six phone numbers and the entry’s name can
contain 12 characters.
To save a number when in standby mode:
1. Enter a phone number.
2. Press
.
3. Highlight Save and press
.
4. The Label menu opens. Select from the Label menu by
Note:
toggling through the Home, Work, Mobile, Pager,
A phone number labeled
Fax or Data can only be
dialed through a personal
computer.
Fax, or No Label options and pressing
option of choice. (You may also press the
corresponding location number of the option
for the
displayed.) The phone prompts you to “Wait”, then
displays “Add new name”.
5. Press
6. Press
.
to open the T9 (English), Alpha, Symbol
and Number options. This determines the mode of
entering the new name.
7. Press the corresponding number key next to the option
of choice, or just highlight that option and press
.
8. Enter the name, and press
. The phone prompts
“Number *** is empty” (*** is the Speed Dial
number.)
9. Press
again, The screen displays the name,
number, location and speed dial number.
Finding a Phone Number
You can search for Internal Phone Book entries for phone
numbers that contain a specific string of numbers.
1. To find a phone number from the standby mode enter
one or more digits. (The more numbers you enter, the
more specific the search will be.)
2. Press
to open the Menu options.
Section 4
36 Making and Answering Calls
3. Press
for Find, or just highlight that option and
press
. The phone prompts you to “Wait” and tells
you how many numbers match the number of
characters you just entered into the phone. This is why
it is better to enter more numbers, specific to the phone
number you want to find.
4. If more than one number was found and the first
number displayed is not the number of choice, move
the toggle down to scroll through the remaining
options.
5. When the number of choice is displayed, press
.
Note:
You can have
multiple pauses in
a phone number
and combine
2sec and hard
pauses.
Dialing and Saving Phone Numbers
With Pauses
You can dial or save phone numbers with pauses for use
with automated systems, such as voicemail or credit card
billing numbers. If you select a Hard Pause, the next set of
numbers are sent when you press
. If you select a
2sec Pause, your phone automatically sends the next set of
numbers after 2 seconds.
Making and Answering Calls 37
To dial or save a phone number with pauses:
1. When in standby mode, enter the first digits of the
phone number that comes before the required pause.
2. Press
3. Highlight either Hard Pause or 2sec Pause, and
press . (Hard Pauses are displayed as a “p”and
to open the Menu options.
2sec Pauses as a “T”.)
4. Enter additional numbers.
5. Complete step three again, if necessary.
6. Complete step four again, if necessary.
7. Press
for Menu options.
8. Highlight Talk or Save. To save the number to your
Internal Phone Book.
Four-Digit Calling
If you select 4-Digit Dial, your phone automatically calls
the phone number that is stored in your Internal Phone
Book that contains the same four digits.
To use 4-Digit Dialing:
From standby mode enter the last four digits of a stored
phone number, and press
.
If more than one number was found, and the first number
displayed is not the number of choice, scroll through the
remaining options. When the number of choice is
displayed, press
.
Calling Emergency Numbers
You can place calls to 911, even if your phone is locked or
your account is restricted.
1. From standby mode enter the emergency number
and press
.
Section 4
38 Making and Answering Calls
Using One-Touch/Two-Touch Speed Dialing
Note:
With this feature, you can automatically call Speed Dial
entries using one key press for locations 2-9 or two key
presses for locations 10-99.
Speed Dialing is not active
when you are roaming
with Call Guard enabled.
To use One-Touch Dialing for Speed Dial locations 2-9:
ᮣ
From standby mode, press and hold the second digit for
two seconds and your call will be automatically dialed
to the number at that Speed Dial location.
Tip:
Location 1 is preset to
listen to Voice Mail.
To use Two-Touch Dialing for Speed Dial locations 10-99:
ᮣ
From standby mode, press and hold the second digit for
two seconds and your call will be automatically dialed
to the number at that Speed Dial location.
Displaying Your Phone Number
Just in case you forget your own phone number, your
Sprint PCS Phone can remind you.
To display your own phone number:
1. From standby mode, press
for Main Menu.
2. Press
3. Press
for Phone Book.
for My Phone #, and your phone number
will be displayed.
Making and Answering Calls 39
Section 4
40 Making and Answering Calls
5
Navigating Through Menus and
Entering Text
In this Section
ᮣ
ᮣ
ᮣ
ᮣ
ᮣ
ᮣ
Menu Navigation
Shortcuts
Viewing the Menus
Entering Characters by Tapping the Keypad
Entering Characters Using T9 Text Input
Entering Symbols and Numbers
his section is a road map to using your phone and also explains how to
enter characters into your phone. Every function and feature can be
accessed through menus. Take a few moments to know your way around
and learn how to enter text. You’ll find that it makes your phone and
features easier to use and understand.
Navigating Through Menus and Entering Text 41
Menu Navigation
Your Sprint PCS Phone allows you to toggle through menus
quickly and easily. The
button is surrounded by
arrows that allow you to move up/down, left/right, and
backward/forward through menus.
To navigate through the menus:
ᮣ
Use your thumb to move the
button toward the arrow pointing in the direction
you wish to move.
button. Move the
As you navigate through the menus, menu options are
highlighted. Select an option by highlighting it and
pressing
.
Working Within the Menu Structure
Selecting Menu Items
To simplify getting to a particular option, just press the
number listed next to that option displayed in the menu.
For example, if you want to view your last incoming call:
1. From the Main Menu, highlight Calls and press
. (It may already be highlighted).
2. Use the
key to toggle to highlight Incoming and
to select.
press
ᮣ
If you have received any calls, they are displayed on the
screen, if not, the screen will prompt: “Call list is
empty”.
Backing Up Within a Menu
To return to a previous menu press
.
To return to standby mode press and hold
.
Section 5
42 Navigating Through Menus and Entering Text
Viewing the Menus
Menu Structure
Menus let you to check or change your phone’s settings.
The following outline shows your phone’s menu structure.
1 Calls
1 Outgoing
2 Incoming
3 Missed
4 Erase History
1 Outgoing
2 Incoming
3 Missed
4 All Calls
5 Air Time
1 Last Call
2 Lifetime
1 Messages
2 Web Alerts
2 Wireless
Web
No page/Text messages.
Charges will apply to
Browser calls. Start Wireless
Web? Yes/No
3 Launch Browser Charges will apply to
Browser calls. Start Wireless
Web? Yes/No
4 Connection
Data/Fax In Off:Voice Call Only
Data/Fax In Incoming Fax Only
Data/Fax In Incoming Data Only
To Start/None?/To End?/Both?
5 Web Guard
6 Erase
1. Page/Text
2. Web Alerts
3 Phone Book 1 Find Name
2 Add New Entry
3 My Phone #
4 Find Entry
5 Services
1 Account Info
2 Customer Care
3 Dir Assistance
4 Prepaid SVC
5 Road Assistance
4 Roaming
5 Calendar
1 Set Mode
Automatic/Analog/Sprint PCS
Extra step required to make
or take roam calls./Yes/No/
2 Call Guard
1 Today
2 Month View
3 Jump To Date
4 To Do List
5 Countdown
6 Alarm Clock
1 Alarm #1
2 Alarm #2
3 Alarm #3
7 Set Time
1 Listen
6 Voice Mail
7 Voice Dial
2 Reset
1 Record
2 Review
3 Erase All
4 Set Active
8 Setup/Tool 1 Sounds
Talk Only or Talk/Flip
1 Ringer Vol.
1 Calls
Off/Vibrate/1 Beep/
Low/Med/High/
High+Vib
2 Msgs Off/Vibrate/1 Beep/
Low/Med/High
3 Alarm Off/Low/Med/High
2 Ringer Type 1 Voice w/Caller ID
Calls no CallerID
2 Messages
1 Voicemail
2 Page
3 Text
Navigating Through Menus and Entering Text 43
4 Web Alerts
3 Alarms
4 Data/Fax In
3 Key Beep
4 Tone Length
5 Alert
Off/Low/Med/High
Short/Long
1 Min. BeepOn/Off
2 ServiceSVC Alert On/Off
Distinct/Normal
6 Roam Ringer
1 Backlight
2 Greeting
3 Contrast
4 Version
2 Display
Flip open/30secs/8secs/Off
Highest/Hi/Med/Low/Lowest
3 Security
Lock Code
(Requires Password)
1 Lock Phone Unlock/On Pwr Up/Lock Now
2 Change Lock
3 Special #
1/2/3
4 ErasePhonebook
5 Reset phone
4 Call Answer
5 Auto Answer
6 Language
TALK/Flip Open?/Any key.
Car Kit onlyYes/No
English/Spanish?
7 Calculator
9 Key Guard
Disable/Enable
Selecting a Character Input Mode
When prompted to enter text, the current text entry mode
will appear above the
key in the lower right hand side
of the display. There are four text entry modes:
ᮣ
ᮣ
ᮣ
ᮣ
T9® Word
Alpha
Number
Symbol
To change the Input Mode, press
.
When entering text, use the indicated key to perform the
following text entry functions:
ᮣ
Press
to cycle through candidate T9 word
matches.
Press
Press
ᮣ
ᮣ
to insert a space.
to enter a period (.)and other common
symbols
Entering Characters by Using the Keypad
To enter characters by using the keypad, select the abc
mode. (see "Selecting a Character Input Mode" on page 44)
Press the corresponding numeric key (1-9) key until the
desired character appears. By default, the initial character is
uppercase followed by lowercase characters.
Section 5
44 Navigating Through Menus and Entering Text
You will notice that when pressing the following keys, the
characters appear in the following order. To use this feature,
you have to press the key within two seconds, otherwise the
phone moves the cursor to the next space and waits for new
input.
1 . , ` & - @
A B C 2
D E F 3
G H I 4
J K L 5
M N O 6
P Q R S 7
T U V 8
W X Y Z 9
Entering Characters Using T9 Text Input
To enter characters using T9 Text Input, select the T9 Word
mode (see "Selecting a Character Input Mode" on page 44.)
T9 Text Input analyzes the letters you enter using an
intuitive word database and creates a suitable word. (The
word may change as you type.) To accept a word and insert
a space, press
.
If you make a mistake, press
character, or press and hold
to erase a single
to delete the entire entry.
Navigating Through Menus and Entering Text 45
Section 5
46 Navigating Through Menus and Entering Text
6
Adjusting Volume
In this Section
ᮣ
ᮣ
ᮣ
ᮣ
Changing Ringer Volume
Silencing the Ringer
Adjusting Volume During a Conversation
Muting a Call
ith all the things that demand your attention in today’s fast-paced
world, it’s important to tune-in to what really matters. Your
™
Sprint PCS Phone gives you the ability to control your phone’s volume
with the touch of a button. Not only can you control what you hear, you can
also control what your caller hears.
Adjusting Volume 47
Changing Ringer Volume
To change the ringer volume, use the volume keys on the
side of your phone when the phone is in standby mode.
To change the ringer volume from the Main Menu:
1. Press
2. Press
3. Press
4. Press
5. Press
for Menu options.
for Setup/Tool.
for Sounds.
for Ringer Volume.
for Calls.
6. Use the toggle to select Off/Vibrate/1-Beep/Low/
Med/High/High + Vib, and press
.
Silencing the Ringer
To silence the ringer on incoming calls:
1. When the phone rings, press a volume key,
the key, press to answer the call.
, or
Adjusting Volume During a Conversation
When you need to regulate the volume during a
conversation, use the volume keys on the side of your phone
to adjust the sound.
Muting a Call
There are times when it’s necessary to mute a call so that
your caller does not hear you or certain background noise.
To mute a call, press and hold
(un)mute a call, press and hold
for 2 seconds. To
for 2 seconds.
To Mute a call from the Main Menu:
1. Press
2. Press either
for Menu options, highlight (Un)Mute.
or
.
ᮣ
When the phone is muted, “Mute” displays.
To (Un)Mute a call:
1. Press
for Menu options.
2. Highlight (Un)Mute, and press
or
.
ᮣ
When the phone is (Un)Muted, “(Un)Mute” displays.
Section 6
48 Adjusting Volume
7
Using Sprint PCS Service
Features
In this Section
ᮣ
ᮣ
ᮣ
ᮣ
Using Caller ID
Responding to Call Waiting
Three-Way Calling
Forwarding Your Calls
ow that you’ve mastered the basics, you can begin to focus on where
you want to go. This section guides you through the calling features
that enhance your Sprint PCS Service. From Caller ID to Call Forwarding,
using these features will help you make the most of your Sprint PCS Service.
Using Sprint PCS Service Features 49
Tip:
Using Caller ID
For those calls when you
don’t want to be
Caller ID lets you know who’s calling by displaying the
number of the person calling when your phone rings. If the
caller’s name and number are already stored in your
Internal Phone Book, the corresponding name appears with
the number. In the same way, if you call someone who has
this feature, your phone number and name will display on
their phone.
interrupted, you can
temporarily disable call
waiting by pressing
before placing your call. Call
Waiting is automatically
reactivated once you end
the call.
To block your phone number from being displayed for a
specific outgoing call:
1. Press
2. Enter the number you wish to dial.
3. Press to complete the call.
.
To permanently block your number, call Sprint PCS
Customer Care.
Note:
You don’t have to
worry about being
interrupted during
a Sprint PCS
Wireless Web call
because Call
Waiting and Three-
Way Calling are
automatically
Responding to Call Waiting
Call Waiting alerts you to incoming calls while you’re on a
call by sounding two beeps. The display screen informs you
that a call is coming in and shows the caller’s phone
number (if it is available and you are in digital mode).
To respond to an incoming call while you’re on a call:
ᮣ
Press
. (This puts the first caller on hold and
disabled.
answers the second call.)
ᮣ
To switch back to the first caller, press
again.
Three-Way Calling
With Three-Way Calling, you can talk to two different
people at the same time. When using this feature, the
normal airtime rates will be charged for each of the two
calls.
If one of the people you called hangs up during your call,
you and the remaining caller stay connected. If you
initiated the call and are the first to hang up, all three
callers are disconnected.
Section 7
50 Using Sprint PCS Service Features
Here are two methods for making a Three-Way call:
Using the key method:
1. During a conversation, press
.
2. Enter the number for the third party, and press
3. When you are connected to the third party, press
once again to begin your Three-Way call.
.
Using the In-Use menu:
1. During a conversation, press
2. Press for Three-Way Call.
.
3. Enter the number for the third party, and press
4. When connected to the third party, press
begin your Three-Way call.
.
again to
Forwarding Your Calls
Call Forwarding lets you forward all your incoming calls to
another phone number – even when your phone is turned
off. You can continue to make calls from your phone with
Call Forwarding activated.
Note:
You are charged a
higher ratefor calls
you have
forwarded.
To Activate Call Forwarding
1. Press
.
2. Enter the area code and phone number to which your
future calls should be forwarded.
3. Press
. You will hear a tone to confirm the
activation of Call Forwarding.
To Deactivate Call Forwarding
ᮣ
Press
Press
.
ᮣ
. You will see a message and hear a tone to
confirm the deactivation.
Using Sprint PCS Service Features 51
Section 7
52 Using Sprint PCS Service Features
8
Managing Messaging
In this Section
ᮣ
ᮣ
ᮣ
Message Types
New Message Alerts
Message Options
our Sprint PCS Phone is always working to help you stay connected –
even when you’re unavailable. With three types of messaging, you can
depend on being notified of important information. This section steps you
through the messaging functions available on your Sprint PCS Phone.
Managing Messaging 53
Setting Up Voicemail
The first thing you’ll want to do after activating your phone
is set up your voicemail. For further information see
"Setting Up Your Voicemail" on page 10.
Tip:
When you are
roaming off the Sprint PCS
Network, you may not
receive notification of new
Voicemail messages. It is
recommended that you
periodically check your
voicemail by dialing 1 +
area code + your Sprint
PCS Phone Number.
Knowing When You Have Messages
There are several ways your Sprint PCS Phone alerts you:
ᮣ
ᮣ
ᮣ
ᮣ
By displaying a message on the screen.
By sounding the assigned ringer type.
By the LED blinking red.
By displaying
at the top of your screen for
voicemail messages, Sprint PCS Web Messages or Sprint
PCS Web Alerts.
Message Types
There are three types of messaging features available from
Web Alerts.
ᮣ
Voicemail automatically captures calls when you
can’t answer your phone, or your phone is turned off.
The voicemail system sends a notification directly to
your phone when you have new voice messages.
Wireless Web Messages let you know when you
receive numeric pages, Sprint PCS Wireless Web
Messages*, and Sprint PCS Wireless Web Updates*. (For
further information, see "Sending Numeric Pages" on
page 56, "Sending Sprint PCS Wireless Web Messages"
on page 57, or "Sprint PCS Wireless Web Update
Options" on page 59.)
ᮣ
Note:
Sprint PCS
Wireless Web
services may not be
available in certain
affiliate areas.
ᮣ
Wireless Web Alerts lets you know when you receive
Sprint PCS Wireless Web MailSM *, Sprint PCS Wireless Web
Short MailSM * or an AOL Instant Message*. (For more
information on each feature, see the appropriate
information in Section 15: “Experiencing Sprint PCS
Wireless WebSM”.)
* You will need to subscribe to the Sprint PCS Wireless Web to use these features.
Section 8
54 Managing Messaging
New Voicemail Message Alerts
When you receive a new voicemail message, your phone
Note:
Your phone accepts
alerts you and displays
.
messages even when it is
turned off. However, you are
only notified of new
Retrieving Your Voicemail Messages
messages when your phone
is turned on and you are in a
Sprint PCS Service Area.
You can review your messages directly from your
Sprint PCS Phone or from any other touch-tone phone. Call
directly from your Sprint PCS Phone, by speed dialing your
voicemail box, or using the menu keys.
Using One-Touch Message Access:
ᮣ
Press and hold
prompts.
or
. Follow the system
Note:
You are charged for airtime
minutes when you are
accessing your voicemail.
Using the Menu Keys on Your Sprint PCS Phone to
Access your Messages:
1. From standby mode press
for Main Menu.
2. Press
for Voicemail.
3. Press
to Listen.
Using a Phone Other Than Your Sprint PCS Phone to
Access your Messages
1. Dial your Sprint PCS Phone Number.
2. When your voicemail box answers, press
.
3. Enter your pass code.
Clearing the Voicemail Message Icon
Your phone may temporarily continue to display this icon
after you have checked your voicemail messages.
To clear this icon from the display screen:
1. From standby mode, press
for Main Menu.
2. Press
for Voicemail.
3. Press
to Reset.
Managing Messaging 55
New Sprint PCS Web Messages
When you receive a new Wireless Web message, your phone
alerts you by displaying the following options:
To select an option, toggle to highlight it and press
.
ᮣ
Read displays the message.
ᮣ
Call dials the phone number of the sender (if
applicable.)
ᮣ
Exit returns you to the Main Menu.
Sprint PCS Wireless Web Message Storage
Your Sprint PCS Phone can store up to 50 Web Messages.
When the message memory is 75% full, a warning message
prompts you to erase messages to obtain additional
memory space.
Displaying Sprint PCS Web Messages
To display a Web Message from the Main Menu:
1. From standby mode, press
for Main Menu.
2. Press
3. Press
for Wireless Web.
for Messages.
Sending Numeric Pages
Callers can send a numeric page to your phone when they
reach your voicemail box. Numeric paging to a Sprint PCS
Phone comes at no additional charge on any service plan
that includes Sprint PCS Voicemail.
Numeric Page Options
After you display a numeric page, press
numeric page message options. To select an option, toggle
to highlight it and press
to display the
.
ᮣ
Talk to call the highlighted phone number.
Save to save the sender’s phone number if it is not
already in your Internal Phone Book (if applicable).
Erase to erase the current numeric page.
Next Msg to go forward to the next message.
Prev Msg to return to the previous message.
ᮣ
ᮣ
ᮣ
ᮣ
Section 8
56 Managing Messaging
ᮣ
Extract #s to extract phone numbers (if there are
numbers contained in the text message.) (For further
information see "Extracting Phone Numbers From
Sprint PCS Web Messages" on page 57.)
Sending Sprint PCS Wireless Web Messages
There are three ways to send a Sprint PCS Wireless Web
message to a Sprint PCS Phone:
1. Email Your phone number @messaging.sprintpcs.com
2. The Sprint PCS Web Site www.sprintpcs.com.
Select the wireless web messaging link.
3. Using Messaging Software (TAP 1.5 compatible).
Sprint PCS Wireless Web Message Options
After you display a Sprint PCS Wireless Web Message,
press
to display the Sprint PCS Wireless Web Message
options. To select an option, toggle to highlight it and press
.
ᮣ
ᮣ
ᮣ
Call to call the phone number of the sender (if
applicable).
View PB Entry to display the Internal Phone Book
entry (if applicable).
Save Phone # to save the sender’s phone number if it
is not already in your Internal Phone Book (if
applicable).
ᮣ
Extract # to extract phone numbers (if there are
numbers contained in the text message.) (For further
information see "Extracting Phone Numbers From
Sprint PCS Web Messages" on page 57.)
Prepend to add numbers to the beginning of the phone
number (if applicable). (For further information see
"Extracting Phone Numbers From Sprint PCS Web
Messages" on page 57.)
ᮣ
Extracting Phone Numbers From Sprint PCS
Web Messages
After you display a Sprint PCS Web message, press
to
display the Message options.
Managing Messaging 57
The options are:
ᮣ
ᮣ
ᮣ
ᮣ
ᮣ
ᮣ
Talk to dial the phone number.
Save to save the item.
Erase to erase the item.
Next to proceed to the next item.
Previous to return to the previous item.
Extract to extract the phone number.
To extract a phone number contained in the message:
1. Toggle to highlight Extract # and press
phone numbers contained in the message are
displayed.
. All the
2. Toggle to highlight the number you want to extract and
press
.
The following options display:
ᮣ
ᮣ
ᮣ
ᮣ
Call to dial the extracted phone number.
Next to go to the following phone number.
Prev to go to the previous phone number.
Save Phone to save the extracted phone number to the
Internal Phone Book.
3. Toggle to select your option, and press
to
continue.
Section 8
58 Managing Messaging
Sprint PCS Wireless Web Update Options
To have Sprint PCS Wireless Web Updates automatically
sent to your phone, see "Signing up for Sprint PCS Wireless
Web Updates" on page 105.
After you display a Sprint PCS Wireless Web update,
press
to display Sprint PCS Wireless Web Update
options. To select an option, toggle to highlight it and press
.
Erasing All Web Messages
To erase all Web messages:
1. Press
2. Press
3. Press
for Main Menu.
for Wireless Web.
for Erase. You are asked to choose from
two options, Page/Text or Web Alerts.
4. Make your choice and a message prompt is received.
5. Select to confirm that you wish to complete the
erasure, or press to exit.
New Sprint PCS Wireless Web Alerts
When you receive a new Sprint PCS Wireless Web Alert, your
phone notifies you and displays the following options. To
select an option, toggle to highlight it and press
.
ᮣ
View to access the Sprint PCS Wireless Web Inbox and
displays the message.
Clear you can press
the message at this time.
ᮣ
if you do not wish to read
Managing Messaging 59
Note:
Displaying Sprint PCS Wireless Web Alerts
You are notified of new Sprint PCS Wireless Web Alerts by
You are charged for
airtime minutes when
accessing the Sprint PCS
Wireless Web Inbox or
wireless Internet sites.
the
icon in the display screen.
for Main Menu.
1. Press
2. Press
3. Press
for Wireless Web.
for Web Alerts. A message will be
displayed stating that you will be charged for Browser
calls and asking if you wish to continue. The default is
“Yes”.
4. Press
5. If you do not wish to continue, press
standby mode.
to continue and follow the prompts.
to return to
Section 8
60 Managing Messaging
9
Managing Call History
In this Section
ᮣ
ᮣ
ᮣ
ᮣ
ᮣ
Viewing Call Logs (Incoming, Outgoing and Missed)
Call Log Options
Making a Call from a Call Log
Saving a Phone Number from a Call Log
Erasing All Call Logs
he call logs help you manage your time more effectively. They keep
™
track of incoming calls, calls made from your Sprint PCS Phone and
missed calls. This section guides you through accessing and making the
most of your call logs.
Managing Call History 61
Viewing a Call Log (Incoming,
Outgoing and Missed)
You’ll find your call logs invaluable. They are a list of the
last 10 phone numbers or names for calls you placed,
accepted and missed. Call logs make redialing a number
fast and easy. They are continually updated as new numbers
are added to the beginning of the list and the oldest entries
are removed from the bottom of the list.
Each entry contains the phone number (if it is available)
and Internal Phone Book entry name (if the phone number
is in your Internal Phone Book). Duplicate calls (same
number and type of call) may only appear once on the list.
To view a call log:
1. Press
2. Press
3. Press
for Main Menu.
for Calls.
for Outgoing,
for Incoming, and
for Missed.
Call Log Options
For additional information and options on a call, toggle to
highlight a call log entry, press
, followed by
to
view these options:
ᮣ
Talk to call the phone number.
ᮣ
Save to save the sender’s phone number (if the number
is not already stored in your Internal Phone Book). For
further information see "Saving a Phone Number From
a Call Log" on page 63.
ᮣ
Prepend to add numbers to the beginning of the phone
number. (For further information see "Prepending a
Phone Number From a Call Log" on page 63.)
Section 9
62 Managing Call History
Note:
Making a Call From a Call Log
You cannot make calls
from the Incoming or
Missed call logs to entries
identified as No ID or
Restricted.
To place a call from an existing call log:
1. Toggle to highlight the required number and press
to complete the call.
Prepending a Phone Number From a Call Log
If you need to make a call from a call log and you happen
to be outside your local area code, you can add the
appropriate prefix by following these steps:
1. Press
2. Press
3. Press
press
for Main Menu.
for Calls.
for Outgoing, press
for Missed.
for Incoming, or
4. When the call list displays, toggle to highlight the
desired call log, and press
5. Press
for Menu options.
6. Press
to Prepend.
7. Enter the appropriate digits to prepend, and press
to be connected.
Saving a Phone Number From a Call Log
Note:
Your Sprint PCS Phone can store up to 238 Internal Phone You cannot save
phone numbers
already in your
Internal Phone
Book entries. Phone Book entries can store up to a total of 6
phone numbers and the entries can contain up to 12
characters.
Book or calls
identified as No ID
or Restricted.
To save a phone number from the Call Log:
1. Press
2. Press
3. Press
press
for Main Menu.
for Calls.
for Outgoing, press
for Missed.
Note:
Phone numbers
labeled Fax or Data
can only be dialed
through a personal
computer.
for Incoming, or
4. Toggle to highlight the phone number and press
5. Press
for Menu options.
6. Press
to save.
7. Follow the prompts to complete storing the number to
your Internal Phone Book.
Managing Call History 63
Erasing Call Logs
To erase individual call log entries see "Call Log Options"
on page 62.
1. From standby mode press
to open the Main
Menu.
2. Press
3. Press
for Calls.
for Erase History. This opens the Erase
Total menu. Toggle to highlight one of the options:
Outgoing, Incoming, Missed and All Calls
4. Press
option and follow the prompts, or press
to the previous menu.
to erase the calls connected to the selected
to return
Section 9
64 Managing Call History
Managing Call History 65
Section 9
66 Managing Call History
10
Using Your Internal Phone Book
In this Section
ᮣ
ᮣ
ᮣ
ᮣ
ᮣ
ᮣ
Adding a New Internal Phone Book Entry
Finding Internal Phone Book Entries
Internal Phone Book Entry Options
Adding Call Alarm Alerts
Selecting Ringer Types
Dialing Sprint PCS Services
ow you know the basics that help make it easier to stay in touch with
people and information. This section helps you make the most of your
contacts and use your time more efficiently when you are trying to connect
with the important people and events in your life.
Using Your Internal Phone Book 67
Adding a New Internal Phone Book Entry
Your Sprint PCS Phone can store up to 238 Internal
Phone Book entries. Phone Book entries can store up to a
total of six phone numbers and the entry’s name can
contain 12 characters.
To add a new entry:
1. From standby mode, press
for Main Menu.
2. Press
3. Press
for Phone Book.
to Add New Entry. You are prompted to
Add Phone#.
4. Enter the new phone number, press
. (Press
for menu options, if you want to add pause options.)
The Label menu opens.
5. Toggle to highlight a Label option and press
and enter the name.
.
7. Press
displayed.
8. Press
number of choice.
Remember, you can always cancel any action by pressing
the key.
to Save. The next available location is
to Save, or toggle to highlight the entry
For further information see "Internal Phone Book Entry
Options" on page 69.
Shortcuts to Storing Phone Book Numbers
1. From standby mode, enter a phone number.
2. Press
and follow the prompts.
Note:
Storing Phone Book Numbers at the End of a Call
Once the Phone Book
entry that you want to call
is highlighted, press
to call.
1. Press
to end the call. The screen will display the
phone number.
2. Press
. Follow the prompts displayed on the screen
to Save the number.
Section 10
68 Using Your Internal Phone Book
Finding Internal Phone Book Entries
There are several ways to display your Internal Phone Book
entries. Follow the steps outlined in the sections below to
display entries from the Internal Phone Book menu.
Finding Names
You can review all the names stored in your Internal
Phone Book by following these simple steps:
1. From standby mode, press
for Main Menu.
2. Press
3. Press
for Phone Book.
for Find Name. The list of names is
displayed in alphabetical order.(The Speed Dial
number displays next to the entry.)
Finding Entries
To find and review an entry by its entry number:
1. From standby mode, press for Main Menu.
2. Press
for Phone Book.
3. Press
for Find Entry. The list of names is
displayed in numeric order of the Speed Dial number.
Internal Phone Book Entry Options
When you display an Internal Phone Book entry, press
to display the options. To select an option, toggle to
highlight it and press
.
The options are:
ᮣ
ᮣ
ᮣ
ᮣ
Talk to call the current phone number.
Add Phone# to add a phone number
Edit to edit the current entry.
Prepend to add a number to an existing phone
number.
ᮣ
ᮣ
Erase to erase the current entry.
Name Ringer to add a specific ringer to an entry
Using Your Internal Phone Book 69
ReplacingaStoredNumberWithaNewNumber
To replace a stored phone number with a new number:
Note:
Phone numbers labeled
Fax or Data can only be
dialed through a personal
computer.
1. From standby mode, press
for Main Menu.
2. Press
for Phone Book.
3. Press
for Find Name.
4. Toggle to highlight the name that the existing phone
number is stored under and press
5. Press for Menu options.
6. Press
number.
7. Press
.
for Add Phone#. Enter the new phone
for the next step. The Label menu displays
a number of options. Toggle to highlight the option of
choice, and press . If the Label already exists, a
message will be displayed asking if you want to replace
the old number. If you do, press
.
Editing an Internal Phone Book Entry
To make changes to an entry:
1. From standby mode, press
2. Press
3. Select either
for Phone Book.
for Find Name, or
for Find
4. Toggle to highlight the name of the entry you want to
edit, then press
.
5. Press
for Menu options.
6. Press
for Edit and follow the prompts.
ᮣ
Phone # to change the entry’s phone number. Enter
the new number and press . (See "Entering
Characters by Using the Keypad" on page 44.)
ᮣ
Name to change the entry’s name. Enter the new name
and press
. (See "Selecting a Character Input
Mode" on page 44.)
ᮣ
Entry # the entry number cannot be changed. It is
generated by the phone when the Internal Phone Book
entry is stored.
Section 10
70 Using Your Internal Phone Book
ᮣ
ᮣ
Set Secret When a number is set to Secret, the phone
will not allow anyone to view information on the
number unless they enter the phone’s lock code.
Ringer Type to assign an individual ringer type to the
entry. (See "Selecting a Ringer Type for an Entry" on
page 71.)
Selecting a Ringer Type for an Entry
You can assign a ringer type to an Internal Phone Book
entry so you can identify the caller by the ringer type. For
further information see "Ringer Types" on page 75.
To select a ringer type:
1. From standby mode, press
for Main Menu.
2. Press
3. Press
for Phone Book.
for Find Name. Toggle to highlight the
name you wish to select and press
.
4. Press
for Menu options.
5. Press
for Name Ringer.
6. Toggle to highlight a melody and press
to save
the Name Ringer of choice.
Dialing Sprint PCS Services
You must be in digital mode to access Sprint PCS Services.
To call a service:
1. From standby mode, press
for Main Menu.
2. Press
for Phone Book.
3. Press
for Services.
4. Toggle to highlight an option, and press
5. Press to call that service.
.
My Sprint PCS Phone Number
To display your own phone number:
1. From standby mode, press
for Main Menu.
2. Press
for Phone Book.
3. Press
for My Phone#.
Using Your Internal Phone Book 71
Section 10
72 Using Your Internal Phone Book
11
Changing Your Phone’s Settings
In this Section
ᮣ
ᮣ
ᮣ
ᮣ
ᮣ
ᮣ
Changing the Greeting
Adjusting the Volume
Ringer Types
Selecting Ringer Types
Changing the Backlight and Contrast Settings
Data/Fax Mode
his section describes how you can change your phone’s settings to best
suit your requirements. Take a few moments to review these options
and add or adjust the settings that are right for you.
Changing Your Phone’s Settings 73
Changing the Greeting
The greeting can be up to 12 characters in length and is
displayed on the first line of your phone’s display screen in
standby mode.
To change your greeting:
1. From standby mode, press
for Main Menu.
2. Press
3. Press
4. Press
5. Press
for Setup / Tool.
for Display.
for Greeting.
for at least 2 seconds to erase the existing
greeting.
6. Press
to choose a text entry option.
7. Toggle through the available input mode options, and
press to select an option.
8. Type in the new greeting, and press
.
Setting the Language of your Phone
Your Sprint PCS Phone can display all menus and messages
in either Spanish or English; all verbal prompts will also be
spoken by the phone in the selected language. It’s quick,
easy and very convenient for bilingual families or friends.
To change the language of your phone:
1. From the Main Menu press
2. Press for Language.
for Setup/Tool.
3. Toggle to highlight English or Spanish.
4. When the desired option displays, press
.
Adjusting the Ringer Volume
Tip:
You can use the volume
control keys on the side of
the phone to adjust the
ringer volume in standby
mode or the voice volume
during a call.
To adjust the ringer volume:
1. From standby mode, press
for Main Menu.
2. Press
3. Press
4. Press
for Setup / Tool.
for Sounds.
for Ringer Volume. The following options
display: Calls, Messages and/or Alarms
5. Toggle to highlight an option and press
.
Section 11
74 Changing Your Phone’s Settings
6. Toggle through the available Ringer Volume options,
and press
.
Ringer Types
Ringer types help you identify incoming calls and
messages. You can assign Ringer Types to individual
Internal Phone Book entries, calls and messages.
ᮣ
Preprogrammed Ringers include a variety of
standard ringer types and familiar music.
Vibrating Ringer alerts you to calls or messages
without disturbing others.
ᮣ
Selecting Ringer Types for Voice Calls
To select a ringer type for voice calls:
1. From standby mode, press
for Main Menu.
2. Press
3. Press
4. Press
5. Press
for Setup / Tool.
for Sounds.
for Ringer Type.
for Voice Calls.
6. Toggle to highlight with Caller ID or no Caller ID,
and press
7. Toggle to listen to the available Ringer Types, and
press
.
.
Selecting Ringer Types for Messages
To select a ringer type for messages:
1. From standby mode, press
for Main Menu.
2. Press
3. Press
4. Press
5. Press
for Setup / Tool.
for Sounds.
for Ringer Type.
for Messages.
6. Toggle to highlight Voicemail, Page, Text, or Web
Alerts and press
7. Toggle to highlight and listen to the available Ringer
Types, and press
.
.
Changing Your Phone’s Settings 75
Selecting Ringer Types for Alarms
To select a ringer type for alarms:
1. From standby mode, press
for Main Menu.
2. Press
3. Press
4. Press
5. Press
for Setup / Tool.
for Sounds.
for Ringer Type.
for Alarms.
6. Toggle to highlight and listen to the available Ringer
Types, and press
.
Selecting Ringer Types for Data / Fax In
To select a ringer type for data/fax in:
1. From standby mode, press
for Main Menu.
2. Press
3. Press
4. Press
5. Press
for Setup / Tool.
for Sounds.
for Ringer Type.
for Data/Fax In.
6. Toggle to listen to the available Ringer Types, and
press
.
Changing the Backlight Time Length
Note:
Long backlight settings
affect the battery’s talk
and standby times.
The backlight setting lets you to select the length of time the
display screen and keypad are backlit after any key press is
made.
To change the backlight setting:
1. Press
2. Press
3. Press
4. Press
for Main Menu.
for Setup / Tool.
for Display.
for Backlight.
5. Toggle to highlight 8 Seconds, Off, Flip Open, or 30
Seconds, and press
.
Section 11
76 Changing Your Phone’s Settings
Changing the Contrast
To adjust the contrast on the phone’s display:
1. From standby mode, press
for Main Menu.
2. Press
3. Press
4. Press
for Setup / Tool.
for Display.
for Contrast.
5. Toggle to highlight Med, Low, Lowest, Highest or
High, and press
.
Data/Fax Mode
™
The Sprint PCS Wireless Web Connection Kit (purchased
separately) lets you link your laptop PC to your
Sprint PCS Phone so you can send and receive data and
faxes.
Receiving a Fax
To receive a fax with your phone:
1. Make sure that your phone is connected to your
computing device and is powered “on.”
Note:
The phone must be on a
digital network to send or
receive data and faxes.
2. From the Main Menu, press
for Wireless Web.
3. Press
for Connection. Toggle to select Data/Fax
In Incoming Fax only.
Note:
4. Press
. Notice that the phone displays “No
When your phone is in
Data/Fax mode, you cannot
make or receive voice calls.
incoming voice calls can be received”. Your phone
returns to standby mode and displays *Fax only*.
Receiving Data
To receive data with your phone:
1. Make sure that your phone is connected to your
computing device and is powered “on.”
2. From the Main Menu, press
3. Press for Connection. Toggle to select Data/Fax
In Incoming Data only.
4. Press
for Wireless Web.
. Notice that the phone displays “No
incoming voice calls can be received”. Your phone
returns to standby mode and displays *Data only*.
Changing Your Phone’s Settings 77
Note:
Returning to Voice Mode
The phone always powers
up in standby mode, even if
it was powered down in
Data/Fax mode. The phone
also returns to standby
mode if the data cable is
disconnected.
To return to standby mode from Data/Fax mode:
1. From the Main Menu, press
2. Press for Connection.
3. Toggle to highlight Data/Fax In Off: Voice Call Only.
4. Press . Notice that the phone displays “No
for Wireless Web.
incoming data/fax calls can be received”. Your
phone returns to standby mode.
Section 11
78 Changing Your Phone’s Settings
12
Setting Your Phone’s Security
In this Section
ᮣ
ᮣ
ᮣ
ᮣ
Accessing the Security Menu
Locking Your Phone
Unlocking Your Phone
Using Special Numbers
™,
B
y using the security setting on your Sprint PCS Phone you receive
peace of mind without sacrificing flexibility. With several options
available, you can customize your phone to meet your personal needs.
Setting Your Phone’s Security 79
Accessing the Security Menu
You must enter your lock code to view the Security menu. If
you forget your lock code, try using the last four digits of
your Social Security number, the last four digits of your
Sprint PCS Phone Number, or 0000.
To access the Security menu:
1. From standby mode, press
for Main Menu.
2. Press
for Setup/Tools.
3. Press
for Security.
4. Enter your lock code, and the Security menu displays.
Locking Your Phone
Tip:
If you cannot recall your
lock code, try using the last
4 digits of your Social
Security number,
When your phone is locked, you can only receive incoming
calls, or make emergency calls to 911, Sprint PCS Customer
Care, or the three special numbers.
Sprint PCS Phone No., or
0000. If none of these
work, call
To lock your phone:
1. Access the Security menu.
2. Press
for Lock Phone. The available options are:
Sprint PCS Customer Care
at
1-888-211-4PCS (4727).
Unlocked, On Power-Up, and Lock Now.
3. Toggle to highlight Lock Now, and press
.
Unlocking Your Phone
To unlock your phone:
1. From standby mode, press
for Menu options.
2. Enter your Lock Code.
Section 12
80 Setting Your Phone’s Security
Changing the Lock Code
To change your lock code:
1. Access the Security menu.
2. Press
number displays.
3. Enter a different Lock Code number (this will override
for Change Lock. Your Lock Code
your original lock code number), and press
.
Write down your new code for your reference.
Note:
Calling in Lock Mode
This number will
not appear in your Internal
Phone
You can place calls to 911 and to your special numbers
when in lock mode.
Book.
To place an outgoing call in lock mode:
ᮣ
To call an emergency number, special number, or Sprint
PCS Customer Service, enter the phone number and
press
To place normal outgoing calls. Press
the lock code screen, enter the lock code. Enter the
phone number, and press to complete the call.
.
ᮣ
to display
Using Special Numbers
You can hide up to three phone numbers that require your
lock code to make them “special.”
All three special numbers can be manually dialed at any
time, even when your phone is locked.
To make a number special:
1. From standby mode, press
for Main Menu.
2. Press
for Setup/Tool.
3. Press
for Security.
4. Enter the phone’s lock code, the Security menu
displays.
5. Press
for Special #.
6. Toggle to highlight an available space and press
,
or just press that space’s number. Enter the phone
number, and press
.
Setting Your Phone’s Security 81
Erasing Special Numbers
To erase a special number:
1. Access the Security menu.
2. Press
for Special #.
3. Toggle to highlight the number that you wish to erase,
and press
4. Press
.
to erase the number, and press
.
Erasing the Internal Phone Book
You can erase all the numbers stored in your Internal
Phone Book. This is useful if you want to loan, or give your
phone to a friend or family member.
To erase your Internal Phone Book:
1. Access the Security menu.
2. Press
for ErasePhonebook.
3. Press
to erase.
If you do not wish to erase your Internal Phone Book, press
to return to the previous menu.
.
Resetting Your Phone
Resetting your phone returns all setup options to the
factory’s default settings. All of your important personal
data (Internal Phone Book, Voice Recordings), are
unaffected by resetting your phone.
To reset your phone:
1. Access the Security menu.
2. Toggle to highlight Reset Phone, and press
3. Press again, to reset the phone to the factory
defaults.
.
The phone reboots (turns itself off and back on), restores
the default settings, such as ringers, erases your messages
and then returns to standby mode.
Section 12
82 Setting Your Phone’s Security
13
Personal Information
Management
In this Section
ᮣ
ᮣ
ᮣ
Accessing the Scheduler
Adding New Events
Alarm Clock
our Sprint PCS PhoneTM has been equipped with several personal
information management features to help you manage your busy
lifestyle. These features turn your phone into a time management planner
that helps you keep up with your contacts, schedules and commitments. It
takes productivity to a whole new level.
Personal Information Management 83
Accessing the Scheduler
Your scheduler helps organize your time and reminds you
of important events.
How To Access Your Scheduler
1. From standby mode, press
2. Press for Calendar.
for Main Menu.
3. Toggle to highlight an option. The options are: Today,
Month View, Jump To Date, To Do List, Countdown,
Alarm Clock and Set Time.
4. Press
to open the selected option.
Calendar
Calendar functions allow you to schedule personal events
and view them in an easily read calendar format. These
functions are also available to you when you are talking on
your phone.
Today
Allows you to schedule events for today, that will
automatically appear on your “Today” events schedule for
that day. You can schedule up to nine events for the current
day with each event’s start and end time. You can even have
your phone alert you before an event starts.
Month View
Month View allows you to view a calendar of the current
month, a past month, or a future month. In Month View,
the current date is highlighted on the calendar. Days with
scheduled events are underlined. When in Month View, the
navigation keys work like this:
ᮣ
ᮣ
ᮣ
Moving the toggle left or right allows the calendar to be
moved backward or forward a day.
Moving the toggle up or down moves the calendar by
one week.
Using the volume
keys allows the calendar
to move month to month.
Section 13
84 Personal Information Management
Jump To Date
Jump To Date allows you to specify the calendar date you
want to view. Arriving at the desired date, you can enter,
edit, and/or erase events in your calendar.
To Do List
Allows you to compile a list of items to be completed. Your
phone can store and manage 20 “To Do List” items.
Countdown
Countdown allows you to find out how much time will
elapse between the time entered and an event scheduled.
ᮣ
Press the correct volume key to toggle between A.M. or
P.M. or press for A.M., or for P.M.
ᮣ
Countdowns can be entered for dates between the years
1980 and 2099.
Alarm Clock
Your Sprint PCS Phone has an alarm clock with three
separate alarms. Each alarm can be set once, or daily at a
programmed time.
Set Time
Your phone keeps the time and date directly from the Sprint
PCS system while inside the Sprint PCS Service Area. If you
roam outside of the Sprint PCS Service Area, or turn on your
phone in an analog roaming area, you’ll need to set the
time manually.
When you turn on your phone in Analog Mode you will be
prompted to enter the current date and time. Press the
appropriate keys to enter the correct date and time in a
numeric mode. Time is represented as hh:mm A/P and the
date is represented as 00/00/0000.
To Set Time using the menu options
1. From standby mode, press
for Main Menu.
2. Press
for Calendar.
3. Press
for Set Time.
Personal Information Management 85
ᮣ
Use the numeric keys to enter the current time and date.
Adding New Events
1. From standby mode, press
for Main Menu.
2. Press
3. Press
4. Press
for Calendar.
for Today.
for input mode options T9 (English),
Alpha, Symbol, and Number. Select an option and
press to activate.
5. Enter the event’s title or name information. You can
enter up to 32 characters. For more information on
Text and Symbol Entry refer to "Selecting a Character
Input Mode" on page 44. The default entry mode is T9
(English).
6. Press
to continue to the Next Step.
7. Enter the start time and move the toggle key down once
to move to the date field. Enter the date, and press
.
8. Enter the end time and move the toggle key down once
to move to the date field. Enter the date if different from
what is shown, and press
.
9. Toggle to select the alarm option of choice, and press
. The options are: 10 minutes Before, On time,
No Alarm, 1 hour Before, or 30 minutes Before.
10. Press
.
ᮣ
Notice the heading “Event” at the top of the display
screen. This informs you of how many events you have
scheduled for the day and the number of the event you
are displaying.
11. Press and hold
to return to the Calendar.
Section 13
86 Personal Information Management
Viewing an Event
Tip:
The Event screen displays the number of events listed for the
current day. Toggle to scroll through other events. If no
events are scheduled, you will be prompted to add a new
event.
Use the volume
control keys to
toggle by month
through the
Calendar, or toggle
up or down to view
by week.
Editing an Event
1. From standby mode, press
for Main Menu.
2. Press
for Calendar.
3. Press
for Today.
4. Toggle to highlight an existing event, and press
.
5. Press
to edit that event, and continue to press
until the information you want to edit displays.
Enter the new information over the old, then press
. (If you are editing an alarm, toggle to scroll to
the “New” option.)
6. Press
7. Press
until storing displays.
to return to the Calendar.
Erasing an Event
1. From standby mode, press
for Main Menu.
2. Press
for Calendar.
3. Press
for Today.
4. Toggle to highlight an existing event, press
press , to erase. You are given the option to enter a
new event. If you do not wish to enter a new event, press
and hold to return to the Calendar.
and
Personal Information Management 87
Alarm Clock
Note:
Default alarm times are
10 minutes for Meetings,
Events and Dining
Appointments, 24 hours
for Special Occasions and
zero minutes for Call
Alarms.
Your Sprint PCS Phone has an Alarm Clock feature with
three separate alarms. Each alarm can be set once, or daily
at a programmed time of your choosing.
To set the Alarm Clock:
1. From standby mode, press
for Main Menu.
2. Press
for Calendar.
3. Press
for Alarm Clock.
4. Toggle to highlight Alarm #1, #2, or #3, and press
, or select the number next to desired alarm.
5. Select “No Repeat” or “Daily?” for the alarm, and
press
.
6. Enter the date and time for the alarm. Use the volume
keys on the side of the phone to select AM. or P.M., or
press
for A.M., or
for P.M. Note that no date
setting is available for a Daily alarm.
7. Press
.
Editing or Erasing a Programmed Alarm
1. Repeat steps 1 through 3 above.
press
. The following options display: Edit, Erase
or Exit.
3. Press
to select Edit. Choose either Daily? or No
Repeat and enter a new date and time. Use the volume
keys on the side of the phone to select A.M. or P.M. or
press
for A.M., or
for P.M. Press
.
Your phone returns to the Alarm menu displaying the
date and time of each alarm that is set. For further
information see "Selecting Ringer Types for Alarms" on
page 76.
4. Press
to Erase. This erases the alarm and returns
you to the Alarm menu.
5. Press
to Exit, and return to the Calendar menu.
Section 13
88 Personal Information Management
14
Using the Voice Services of
Your Sprint PCS Phone
In this Section
ᮣ
Using Voice Dialing
his section explains the features associated with your phone’s
Voice Services. The easy-to-follow instructions explain how to make
calls by speaking into the phone.
Using the Voice Services of Your Sprint PCS Phone 89
Using Voice Dialing
Your Sprint PCS Phone features voice-activated dialing. You
can call up to 10 stored entries by speaking the individual’s
or company’s name into the microphone. Using the voice-
activated dialing option requires that you first program the
phone to recognize the name of the individual or company
you are calling.
Note:
Use Voice Dial tags in a
quiet environment and
without the aid of an
accessory. (For example, a
headset or hands-free car
kit).
Tips on recording names
ᮣ
Avoid recording similar names phonetically. If you
record a name similar to one that is already stored in a
voice-dial memory, the phone requests another name.
Avoid recording in a noisy place.
Speak clearly and naturally.
Avoid very long or very short names. Names with two to
five syllables are recommended.
ᮣ
ᮣ
ᮣ
ᮣ
If a voice dial entry does not properly connect, you may
need to record the name and number again.
Programming the Phone for Voice Dialing
Programming your Sprint PCS Phone for voice activated
dialing is easy. The phone provides voice prompts and
screen displays to guide you through the recording process.
To program the phone for voice activated dialing:
1. From the Main Menu press
2. Press for Record. The phone will prompt you to
say the name you want to program.
for Voice Dial.
3. Wait for the beep and then say the name. For best
results, use names with at least two syllables, or use
both a first and last name. The phone stores the name
as a “first” sample, and then prompts you to say the
name again.
4. Respond to the prompt by repeating the name after the
beep exactly as you did the first time. The phone stores
the name as a second sample and then requests the
phone number.
5. Enter the phone number on the keypad.
Section 14
90 Using the Voice Services of Your Sprint PCS Phone
6. To store the phone number, press
. The number
you entered displays, along with the notification
‘Recorded’. If the number you entered matches a
name/number already stored in your Internal Phone
Book, then the name also displays.
7. The screen then returns to the Voice Dial menu.
Setting Up Voice Dial
Voice Dial is always active once you have programmed the
phone to accept Voice Dial entries. To place voice activated
calls, press and hold
. Then say the name into the
phone after you hear the voice prompt and the beep.
You can also initiate a voice activated call by opening the
flip, when the Voice Dial option is activated.
To change the Voice Dial setup options:
1. From the Main Menu press
2. Press for Set Active.
3. Press the toggle to locate the option:
for Voice Dial.
ᮣ
Talk Only Enables voice dialing by pressing and
holding
Talk / Flip Enables voice dialing by pressing and
holding (when the phone is open), or by simply
opening the phone’s flip cover.
.
ᮣ
4. When the desired option displays, press
.
Placing a Call Using Voice Dial
To place a call if Voice Dial is inactive:
1. Open the phone.
2. Press and hold down the
key.
3. At the voice prompt, say the name into the phone.
ᮣ
ᮣ
ᮣ
The phone automatically places the call if it recognizes
the name.
If the phone does not recognize the name, it prompts for
the name again.
If the phone is unable to recognize the name after two
attempts, it prompts “The name cannot be recognized.”
and the following message displays: “Cannot recognize
Using the Voice Services of Your Sprint PCS Phone 91
name. Please check name.” The phone returns
automatically to standby mode, and you can try the call
again later.
Reviewing Voice Dial Entries
To review Voice Dial entries:
1. From the Main Menu press
for Voice Dial.
2. Press for Review. A list of your stored voice dial
numbers display, (the names also display if stored in
the Internal Phone Book).
3. Press the associated key to select the desired entry, or
toggle to the desired entry and press
. The
recorded name plays audibly. You can toggle through
entries without having to listen to each one, or you can
listen to them all as they play in order.
4. Press
to return to the previous screen.
Erasing Voice Dial Entries
To erase an individual Voice Dial entry:
1. From the Main Menu press
for Voice Dial.
2. Press
for Review. A list of entries displays.
3. Press the associated key to select the desired entry, or
toggle to highlight the desired entry, and press
The recorded name plays audibly and you are
prompted with “OK: Erase”.
.
4. Press
to Erase that entry.
To erase all Voice Dial entries:
1. From the Main Menu press
for Voice Dial.
2. Press
screen and a confirmation voice prompt.
3. Press to Erase all Voice Dial entries or
return to the previous screen.
for Erase All. You are given a confirmation
to
Section 14
92 Using the Voice Services of Your Sprint PCS Phone
15
Experiencing Sprint PCS
SM
Wireless Web
In this Section
ᮣ
ᮣ
ᮣ
ᮣ
Launching the Sprint PCS Wireless Web Browser
Creating and Finding Bookmarks
Using Sprint PCS Wireless Web Mail
Using AOL Instant MessengerSM Service with
your Sprint PCS Phone
ᮣ
ᮣ
ᮣ
Using Sprint PCS Wireless Web Short MailSM
Signing Up for Sprint PCS Wireless Web Updates
Setting Up a Sprint PCS Wireless Web Connection
y now you’ve discovered the great features that come with your
™
B
Sprint PCS Phone . Now it’s time to experience the Sprint PCS
Wireless Web. Let the adventure begin.
Experiencing Sprint PCS Wireless Web 93
The Sprint PCS Wireless Web
Note:
Sprint PCS Wireless Web
service will not work when
roaming off the Sprint PCS
Nationwide Network and it
may not be available in
select affiliate areas.
With the Sprint PCS Wireless Web and your wireless
Internet-ready phone, you have access to many features via
the wireless Internet:
ᮣ
The Sprint PCS Wireless Web Browser allows you
to view specially-designed text versions of popular web
sites.
ᮣ
ᮣ
Sprint PCS Wireless Web Mail lets you send and
receive e-mail quickly and easily.
AOL Instant Messenger Service lets you keep in
touch with family and friends via two-way instant
messaging.
ᮣ
With Sprint PCS Wireless Web Short Mail, you
can use a person’s Sprint PCS Phone Number to send
instant text messages from your Internet-ready
Sprint PCS Phone to their Internet-ready Sprint PCS
Phone – and they can send messages to you.
The Sprint PCS Wireless Web Connection lets you
connect to the Internet or your company's network with
a laptop PC or hand-held computing device, and a
Sprint PCS Wireless Web™ Connection Kit.
Sprint PCS Wireless Web Updates let you receive
daily information updates, including weather, stock
quotes and sports scores.
ᮣ
ᮣ
Section 15
94 Experiencing Sprint PCS Wireless Web
The Sprint PCS Wireless Web Browser
Your phone comes equipped with a MiniBrowser, which
allows you to access up-to-the minute information through
the Sprint PCS Wireless Web.
You can view specially-designed text versions of popular
®
®
Internet sites, including Yahoo! , Amazon.com , The
®
Weather Channel , and more. Browsing the Sprint PCS
Wireless Web using your phone is rather different from
using a home computer because sites display specialized
text and reduce their graphics.
The MiniBrowser connects to the Internet by placing a call.
Note that appears on the display whenever a call is in
progress, just as with a regular voice call. Service charges
vary depending upon your service option.
Launching a Sprint PCS
Wireless Web Browser Session
To launch the Sprint PCS Wireless Web Browser:
1. Press
2. Press
3. Press
for Main Menu.
for WirelessWeb.
for Launch Browser. Phone prompt states:
“Charges will apply to Browser calls. Start Wireless
Web?”
4. Press
to launch the MiniBrowser.
ᮣ
The first time you use the MiniBrowser, you’ll be
prompted to enable the security feature. This automatic
process will take 3–6 minutes to complete, and it occurs
just once. When the process is complete, you're ready to
start using the Sprint PCS Wireless Web. You will also be
informed that charges will apply to Browser calls.
Following the security setup, you'll see the Sprint PCS
Wireless Web Home Page. This is the main page for the
MiniBrowser and it gives you access to all the sites in the
Sprint PCS Wireless Web. The next time you use the
MiniBrowser, you may not see the Home Page at first
Experiencing Sprint PCS Wireless Web 95
because the MiniBrowser will display the page you were
viewing when you last exited the MiniBrowser.
WIRELESS WEB
1. Messaging
2. My Wireless Web
3. AOL
4. Business Tools
5. Yahoo!
Note:
The Sprint PCS Wireless
Web Home Page is
subject to change.
6. MSN Mobile
7. Finance
8. Travel
9. @SprintPCS
ᮣ
More...
The Sprint PCS Wireless Web Home Page
You may notice that sometimes the MiniBrowser will
launch without placing a call. This is because the phone
stores recently viewed pages in its’ memory cache. The
MiniBrowser will connect automatically when you access a
page that's not stored in the cache.
If the phone has been inactive for a while and a new
wireless Internet site has not been requested, the
MiniBrowser will automatically disconnect. The
MiniBrowser will remain active – only the connection will
end. The MiniBrowser will automatically reconnect when
you go to a wireless Internet site that's not stored in the
phone's memory cache. For this reason, you may find that
you are billed for several network connections within a
single session. This is normal and is designed to minimize
air time charges.
When launching the MiniBrowser, you may see a reminder
that MiniBrowser calls will be charged.
Section 15
96 Experiencing Sprint PCS Wireless Web
Using the Sprint PCS Wireless Web Browser
Using the MiniBrowser is easy once you've learned a few
basics. Here are some tips for navigating the Sprint PCS
Wireless Web:
Softkeys
The bottom line of the MiniBrowser contains a row of
softkeys. These are your main controls for getting around.
To activate a softkey:
ᮣ
Toggle to select the desired softkey, and press
.
Toggle left or right a few times and you'll see more softkeys.
Depending on the wireless Internet site you are using, the
first two softkeys may change names and functions, but
other softkeys are always available and give you access to
these special features:
ᮣ
ᮣ
ᮣ
ᮣ
ᮣ
OK accesses the Sprint PCS Wireless Web
Menu accesses the Sprint menu.
MnMenu accesses the Browser menu.
Home accesses the Sprint PCS Wireless Web Page.
Exit allows you to exit the browser and disconnect.
Scrolling
As with other parts of your phone's menu, you'll have to
scroll up and down to see everything on some wireless
Internet sites.
ᮣ
Scroll up or down to view line by line. You can also use
the volume keys on the side of your phone to quickly
find one page at a time rather than one line at a time.
Experiencing Sprint PCS Wireless Web 97
Selecting
Tip:
The tenth item in a
numbered list may be
selected by pressing the 0
(zero) key on your phone's
keypad,
Once you've learned how to activate the softkeys, you can
start navigating the Wireless Web Internet sites.
ᮣ
Select on-screen items, toggle to highlight the desired
item, then select the desired softkey by pressing
.
even though the
number 0
on screen.
You'll find that the left softkey is used primarily for
selecting items. This softkey is often labeled “OK,” but don't
confuse it with the key on your phone, which always
activates the highlighted softkey.
ᮣ
If the items on a page are numbered, you can also use
your keypad (numbered keys) to select an item.
Note:
Links, which appear [in brackets], allow you to jump to
different wireless Internet pages, select special functions or
even place phone calls.
Some links do not display
other pages.
ᮣ
Select links by highlighting the link, and then
activating the appropriate softkey, which is usually, (but
not always), the left softkey.
Going Home
To return to the Sprint PCS Wireless Web Home Page,
toggle to select Home and press
ᮣ
.
Going to a Wireless Web Internet Site
From the Sprint PCS Wireless Web Home Page, you can go
to a wireless Internet site simply by highlighting the desired
site name and selecting the OK softkey.
Note:
Only specially-designed
wireless Internet sites are
available via the
To access a site that does not appear on the Home Page, use
the Go To… function (on page 3 of the Home Page). You'll
be required to enter the URL (site address) for the site you
wish to visit. It is not necessary to enter “http://” before the
site name. Remember only HDML and WML sites are
accessible.
“Go To...” function.
Section 15
98 Experiencing Sprint PCS Wireless Web
Going Back
ᮣ
To go back one page, press
.
Entering Text
Some wireless Internet sites require that you enter text by
using your phone's keypad. For further information see
"Entering Characters by Using the Keypad" on page 44.
Creating a Bookmark
Note:
Bookmarks allow you to store the address of favorite
wireless Internet pages for easy access at a later time.
Bookmarking a page does
not store the page
contents, just its address.
To create a bookmark:
1. From the Wireless Web home page, highlight to
select Menu and press
to go to the page you wish
to bookmark. (A title for the Bookmark may display.)
2. Press MnMenu to access the Browser Menu.
3. From the Browser Menu, select Mark Site, and press
to save.
Note:
Some pages cannot be
bookmarked. Bookmark
availability is determined
by web site developers.
4. Select
to return to the screen that you marked
and resume navigation within the Sprint PCS
Wireless Web Browser.
ᮣ
The new bookmark is added to your “Bookmark” list.
Accessing a Bookmark
To access a bookmark from the WIRELESS WEB:
1. Toggle to highlight MnMenu, and press
2. Toggle to highlight Bookmarks, and press
.
.
3. Toggle to highlight the bookmark you want to display,
and press . Toggle to select OK, and press
.
Experiencing Sprint PCS Wireless Web 99
Deleting a Bookmark
1. From the bookmark list, toggle to highlight the
bookmark you want to delete, and press
.
2. Toggle to select Erase, and press . A message
displays prompting you to confirm deletion. Press
to delete the bookmark.
The Browser Menu
The Browser Menu contains several special functions. To
access the Browser Menu, toggle to highlight the Help
softkey, and press
.
ᮣ
Reload to refresh the display
ᮣ
Home to access the Sprint PCS Wireless Web Home
Page.
ᮣ
ᮣ
Bookmarks to mark the site.
Mark Site to create a bookmark for the current
wireless Internet site.
ᮣ
ᮣ
About Phone.com… to display information about the
Phone.com browser.
Advanced to display advanced options for your
Sprint PCS Wireless Web Browser. (You should only use
when instructed by Sprint PCS Customer Care.)
Ending a Browser Session
To end a browser session and disconnect from the
Sprint PCS Wireless Web, press
.
Troubleshooting
If you're having trouble using the Sprint PCS Wireless Web
Browser, use the following troubleshooting guide:
Problem You can't escape from a particular site.
Recommendation Go to the Sprint PCS Wireless Web Home
Page by using the toggle arrows, toggle to highlight the
Home softkey, then press
.
Problem You continue to receive errors when using a
certain site.
Section 15
100 Experiencing Sprint PCS Wireless Web
Recommendation Try again later. Sites are sometimes
temporarily inaccessible due to high traffic volume. If the
problem persists, there may be a problem with the site.
Problem The MiniBrowser appears to be malfunctioning or
stops responding.
Recommendation Reset the MiniBrowser by going to the
Browser Menu and selecting the “Reload” option. If that
doesn't work, turn your phone off, then on again. If that
also fails, try removing the battery and then replacing it.
If none of these solutions work, please contact Sprint PCS
Customer Care.
Problem An error message prompt states the phone is not
registered for Sprint PCS Wireless Web services.
Recommendation Sprint PCS Wireless Web services can
take longer to activate than voice services. Please try again
later. If the problem persists for more than one day, please
contact Sprint PCS Customer Care.
Problem The message "Service Not Available" appears.
Recommendation Your phone can't acquire a signal or
you are in an area that does not yet support Sprint PCS
Wireless Web services. If possible, move to an area that
supports Sprint PCS Wireless Web services. If you continue
to receive this message, please contact Sprint PCS
Customer Care.
Problem The message "Data Server Unavailable" appears.
Recommendation Sprint PCS Wireless Web services are
temporarily unavailable. Please try again later. If this
problem persists, contact Sprint PCS Customer Care.
Problem The message "IP Address Missing" appears.
Recommendation Your phone's factory settings have been
altered. Please contact Sprint PCS Customer Care for
assistance.
Experiencing Sprint PCS Wireless Web 101
Sprint PCS Wireless Web Mail
With Sprint PCS Wireless Web Mail, you can set up a
Sprint PCS e-mail account at no additional charge, and
perform many of the typical email functions using your
Sprint PCS Phone as you can from your personal computer
using www.sprintpcs.com. Or, if you prefer, you can access
®
other select e-mail providers, including America Online.
To set up and use your Sprint PCS Wireless Web Mail:
1. From the Main Menu, toggle to highlight
Wirelss Web, and press
. Select Launch
Browser, and press
.
2. If the Sprint PCS Wireless Web Home Page is not
displayed, press
.
3. Toggle to highlight @SprintPCS (or AOL), and press
.
4. Toggle to highlight Sprint PCS Mail, and press
.
If you are a first-time user, follow the prompts to set up
your Sprint PCS Wireless Web account. A user name
and password must also be established.
5. To view your messages toggle to highlight Inbox, and
press
America Online home page and press
6. Toggle to highlight the message you wish to read, and
press
, (or toggle to highlight Mail from the
).
.
7. After you have read the message, you can select an
action at the end of the message, such as Erase, Reply,
Reply All or Next Message, or select the Menu
softkey for a full list of options.
AOL Instant Messenger Service
The AOL Instant Messenger Service lets you keep in touch
with family and friends via two-way instant messaging.
Simply type a message using your Sprint PCS Phone’s
keypad or your personal computer, and send it off to friends
®
and family in your Buddy List group, and they’ll receive
your message instantly. Messages can be sent from Sprint
Section 15
102 Experiencing Sprint PCS Wireless Web
PCS Phone to Sprint PCS Phone, personal computer to
Sprint PCS Phone, and Sprint PCS Phone to personal
computer. When you receive a new message, you will be
informed by a Sprint PCS Wireless Web Alert – even when
you are not logged on to the Sprint PCS Wireless Web.
To sign up for AOL Instant Messenger service, visit the AOL
Instant Messenger page from your personal computer at
www.sprintpcs.com. Or visit www.aol.com and register for
an AOL Instant Messenger screen name and password by
downloading the software as instructed. You do not have to
be an AOL member to utilize this service.
To access AOL Instant Messenger from your
Sprint PCS Phone:
1. From the Main Menu, toggle to Wirelss Web and
press
and press
. Press
.
, or select Launch Browser
2. If the WIRELESS WEB home page is not displayed,
press
.
3. Toggle to highlight Messaging or AOL, and press
.
4. Toggle to highlight AOL IM, and press
5. When the AOL Instant Messenger screen is displayed,
toggle to highlight the OK softkey, and press
6. Enter your AOL Instant Messenger screen name and
press . (Use the screen name you created when
.
.
Note:
Remember, all the letters
in your password must be
lowercase.
you signed up for the AOL Instant Messenger Service.)
7. Enter the password associated with your screen name
and press
displayed.
. The AOL Instant Messenger menu is
Experiencing Sprint PCS Wireless Web 103
Sprint PCS Wireless Web Short Mail
Sprint PCS Wireless Web Short Mail is perfect for those
instances when you need to send someone a message, but
don’t have their email address or they’re not on your AOL
Instant Messenger Buddy List. With Sprint PCS Wireless Web
Short Mail, you can use a person’s Sprint PCS Phone
Number to send instant text messages from your Internet-
ready Sprint PCS Phone to their Internet-ready Sprint PCS
Phone – and they can send messages to you. When you
receive a new message, you’ll automatically be notified with
a Sprint PCS Web Alert.
Note:
You can customize your
own preset messages
from your Sprint PCS
Phone or by visiting
www.sprintpcs.com.
To send a Short Mail message:
1. From the Main Menu, toggle to highlight
Wirelss Web and press
Launch Browser and press
. Press
.
, or select
2. If the WIRELESS WEB home page is not displayed,
press
.
3. Toggle to highlight Messaging and press
4. Toggle to highlight Short Mail and press
5. Toggle to highlight Compose and press
6. Enter a Sprint PCS Phone Number and press
.
.
.
.
7. Select Type Msg (to enter a message up to 100
characters), Pre-Set Msgs (to select a preset message)
or Icons and press
8. Enter your text, or select a preset message, or icon and
press
9. To send the message, select the SEND softkey and
.
.
press
.
Section 15
104 Experiencing Sprint PCS Wireless Web
SigningupforSprintPCSWirelessWebUpdates
With Sprint PCS Wireless Web Updates, you can have the
Internet-based information sent directly to your Sprint PCS
Phone at the times you choose. When you select the
Sprint PCS Wireless Web option, up to 50 updates can be
sent to your phone each month at no additional charge.
To select the Internet-based information you want sent to
your Sprint PCS Phone:
1. From your computer, log on to the Internet.
2. Go to the site from which you want to receive
information. A few of the sites you can visit are America
Online, amazon.com, eCompare!, ebay, FoxSports.com
and FTD.com. (The location where you request updates
within each site will vary.)
3. Where indicated on the site, input your Sprint PCS
10-digit phone number followed by
“@messaging.sprintpcs.com.” For example:
Upon completing the registration process, you should begin
receiving your updates on your Sprint PCS Phone as
requested.
Note:
You will not need to install
the Sprint PCS Dialer for
Palm or
Setting up a Sprint PCS
Wireless Web Connection
Getting Started
Your wireless Internet-ready Sprint PCS Phone allows you to
connect to a laptop PC, or a hand-held or palm-sized
computing device to send and receive e-mail, access the
Internet, or your company’s network and much more,
without searching for a wall-mounted telephone jack. In
just three steps you can use your connectivity:
™
1. First, you’ll need a Sprint PCS Wireless Web
Connection Kit (sold separately). For purchase
information, see "How To Order" on page 111.
Experiencing Sprint PCS Wireless Web 105
2. Connect your laptop PC to your Sprint PCS Phone by
using the serial data cable. The cable adapter will
connect to a hand-held or palm-sized computing
device.
3. Finally, take a few minutes to install the Sprint PCS
DialerSM software onto your computer using the CD.
ᮣ
For complete details on how to install and use this
software, refer to the user guide in the Sprint PCS
Wireless Web Connection Kit you purchased.
Placing a Call
To place a call when you’re connected to the Sprint PCS
Wireless Web:
1. Make sure the cable is connected properly.
2. Open the Sprint PCS Dialer software or application on
your computer and place the call.
ᮣ
The phone displays the number your computer is
calling and a “connecting” message is displayed.
Once the call successfully connects, your phone’s
display shows you information on the status of the data
call.
ᮣ
Receiving Sprint PCS Wireless Calls
Most users use the Sprint PCS Wireless Web Connection to
place outgoing data/fax calls. But you can also set up your
Sprint PCS Phone to receive (host) data and fax calls.
Because each phone is different, the Sprint PCS Wireless
Web Connection Kit doesn't include instructions for how to
set up your phone to receive data and fax calls. Here's the
procedure to set up your Sprint PCS Phone to receive a
(mobile-terminated) data or fax call:
1. Select the menu option that enables incoming data/fax
calls. Note that incoming voice calls are not possible
when your Sprint PCS Phone is set to receive data/fax
calls.
Section 15
106 Experiencing Sprint PCS Wireless Web
2. Once you've received the incoming data/fax call, you
may want to return the phone to its normal state by
disabling incoming data/fax calls.
Using Special Features During a
Sprint PCS Wireless Web Call
Your phone gives you the ability to use special features
while you’re on a Sprint PCS Wireless Web call. These
features are outlined below:
ᮣ
Caller ID Just like your phone stores regular Caller ID
numbers, it also stores the numbers of incoming
Sprint PCS Wireless Web Connection calls. To
distinguish between the two types of calls, “Data” or
“Fax” displays on the screen, together with the number
of the caller when you view your Caller ID records.
Call Waiting If someone tries to reach you while
you’re connected to the Sprint PCS Wireless Web, your
phone behaves as though turned OFF. Depending on
your service, callers may get your voicemail. Call
Waiting is automatically deactivated whenever you
place or receive a Sprint PCS Wireless Web Connection
call.
Note:
Caller ID is not available
on Sprint PCS Wireless
Web Browser calls.
ᮣ
ᮣ
Accessing Features You can still access most of your
phone’s features while connected on a Sprint PCS
Wireless Web Connection call. You can navigate the
phone’s menu system to change or view your phone’s
features or phone book entries. You can also read
messages or view the Caller ID records that you received
before placing the call.
Ending a Sprint PCS Wireless Web Call
It’s important to note that some of the normal ways to end a
call won’t work with the Sprint PCS Wireless Web
Connection calls. You should always close the connection
through the application on your computer. Your phone will
then return to Standby mode.
Experiencing Sprint PCS Wireless Web 107
Section 15
108 Experiencing Sprint PCS Wireless Web
16
Selecting Your Accessories
In this Section
ᮣ
Overview of Available Accessories for your Phone
How to Order
ᮣ
e offer a variety of accessories for your new Sprint PCS PhoneTM.
Choose from chargers, batteries and hands-free devices – all designed
to give you more flexibility and convenience.
Selecting Your Accessories 109
Accessory Options
Standard Battery
The standard battery provides approximately 3.8 hours of
continuous talk time in digital mode and 1.3 hours of
continuous talk time in analog mode or approximately
130 hours of continuous standby time in digital mode and
17 hours continuous standby time in analog mode. The
battery charges in about 3 hours using any of the charging
accessories available with this phone.
Cigarette Lighter Adapter
You can charge your phone (even during a call) in your
vehicle using the cigarette lighter adapter.
Hands-Free Car Kit
Allows you to operate your phone hands-free so you can
drive safely. It also charges the phone’s battery.
Desktop Charger
The Desktop Charger uses an AC adapter and is provided
with your phone for convenient charging.
Travel Charger
Compact and lightweight, this is a convenient way to
charge your phone while on the road.
Sprint PCS Wireless Web™ Connection Kit
This convenient connectivity kit connects to the serial port
and contains Sprint PCS DialerSM software, a serial data
cable and a cable adapter to connect your Sprint PCS Phone
to your mobile computing device. The Sprint PCS
®
Wireless Web Connection Kit is designed for Apple
®
®
Macintosh portables, PC laptops and Windows CE
devices.
Sprint PCS Wireless Web Connection Car Kit
This multi-device kit enables socket and/or PC card slot
connection to the PCMCIA slot – simplifying the
Section 16
110 Selecting Your Accessories
connection and expanding the number of available
peripherals by freeing up the serial port for fax or printer
use. This kit contains Sprint PCS Dialer software, a serial
data cable and a cable adapter to connect your Sprint PCS
Phone to your mobile computing device. The kit contains
all the components necessary to connect laptops,
Windows CE devices and Macintosh portables.
How To Order
Most Sprint PCS Accessories found at local Sprint PCS
Centers can also be purchased through the Sprint PCS
Accessory HotlineSM by calling 1-800-974-ACC1 (2221) or
from your Sprint PCS Phone. Next
day delivery is offered in select areas. You can also visit our
web site at www.sprintpcs.com.
Selecting Your Accessories 111
112
17
Knowing Performance
and Safety Guidelines
In this Section
ᮣ
ᮣ
ᮣ
ᮣ
Getting the Most Out of Your Reception
Maintaining Safe Use and Access to Your Phone
Caring for the Battery
Acknowledging Special Precautions and the FCC Notice
TM
art of getting the most out of your Sprint PCS Phone is knowing where
P
and how it works at optimum efficiency. This section outlines
performance and safety guidelines that ensure you experience the full
quality that your Sprint PCS Phone was designed to give to you.
Knowing Performance and Safety Guidelines 113
Getting the Most Out of Your Reception
Keeping Tabs on Signal Strength
The quality of each call you make or receive depends on the
signal strength in your area. Your phone informs you of the
current signal strength by displaying a number of bars next
to the signal strength icon. The more bars displayed, the
stronger the signal.
If you’re inside a building, being near a window may give
you better reception.
Understanding the Power Save Feature
If your phone is unable to find a signal after 15 minutes of
searching, a Power Save feature is automatically activated.
If your phone is active, it periodically rechecks service
availability or you can check it yourself by pressing any key.
Anytime the Power Save feature is activated, a message
displays on the screen. When a signal is found, your phone
returns to standby mode.
Understanding How Your Phone Operates
Your phone is basically a radio transmitter and receiver.
When it’s turned on, it receives and transmits radio
frequency (RF) signals. When you use your phone, the
system handling your call controls the power level. This
power can range from 0.006 watts to 0.2 watts in digital
mode.
Section 17
114 Knowing Performance and Safety Guidelines
Knowing Radio Frequency Safety
The design of your Sprint PCS Phone complies with
updated NCRP standards described below.
In 1991-92, the Institute of Electrical and Electronics
Engineers (IEEE) and the American National Standards
Institute (ANSI) joined in updating ANSI’s 1982 standard
for safety levels with respect to human exposure to RF
signals. More than 120 scientists, engineers and physicians
from universities, government health agencies and
industries developed this updated standard after reviewing
the available body of research. In 1993, the Federal
Communications Commission (FCC) adopted this updated
standard in a regulation. In August 1996, the FCC adopted
hybrid standard consisting of the existing ANSI/IEEE
standard and the guidelines published by the National
Council of Radiation Protection and Measurements
(NCRP).
Maintaining Your Phone’s Peak Performance
There are several simple guidelines to operating your phone
properly and maintaining safe, satisfactory service.
Note:
For the best care of your
phone, only Sprint PCS
authorized personnel
should service your phone
and accessories. Faulty
service may void the
warranty.
ᮣ
Hold the phone with the antenna raised, fully-extended
and over your shoulder.
ᮣ
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ᮣ
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Try not to hold, bend or twist the phone’s antenna.
Don’t use the phone if the antenna is damaged.
Speak directly into the phone’s receiver.
Avoid exposing your phone and accessories to rain or
liquid spills. If your phone does get wet, immediately
turn the power off and remove the battery. If it’s
inoperable, return it to a Sprint PCS Center or call
Sprint PCS Customer Care for service.
Knowing Performance and Safety Guidelines 115
Maintaining Safe Use of and
Access to Your Phone
FAILURE TO FOLLOW THE INSTRUCTIONS OUTLINED
MAY LEAD TO SERIOUS PERSONAL INJURY AND POSSIBLE
PROPERTY DAMAGE
Using Your Phone While Driving
Talking on your phone while driving is illegal in some
states. Even where it’s not, it can divert your attention from
driving. Remember that safety always comes first.
When using your phone in the car:
ᮣ
Get to know your phone and its features, such as speed
dial and redial.
ᮣ
ᮣ
ᮣ
When available, use a hands-free device.
Position your phone within easy reach.
Let the person you are speaking to know you are
driving; if necessary, suspend the call in heavy traffic or
hazardous weather conditions.
ᮣ
ᮣ
ᮣ
ᮣ
Do not take notes or look up phone numbers while
driving.
Dial sensibly and assess the traffic; if possible, place
calls when you stationary or before pulling into traffic.
Do not engage in stressful or emotional conversations
that may divert your attention from the road.
Tip:
Purchase an optional
Hands-Free Car Kit.
Dial
to report serious emergencies.
It’s free from your wireless phone.
ᮣ
ᮣ
Use your phone to help others in emergencies.
Call roadside assistance or a special non-emergency
wireless number when necessary.
Following Safety Guidelines
To operate your phone safely and efficiently, always follow
any special regulations in a given area. Turn your phone off
in areas where use is forbidden or when it may cause
interference or danger.
Section 17
116 Knowing Performance and Safety Guidelines
Using Your Phone Near Other Electronic Devices
Most modern electronic equipment is shielded from radio
frequency (RF) signals. However, RF signals from wireless
phones may affect inadequately shielded electronic
equipment.
Note:
Always turn off the phone
in health care facilities
and request permission
before using the phone
near medical equipment.
RF signals may affect improperly installed or inadequately
shielded electronic operating systems and/or entertainment
systems in motor vehicles. Check with the manufacturer or
their representative to determine if these systems are
adequately shielded from external RF signals. Also check
with the manufacturer regarding any equipment that has
been added to your vehicle.
Consult the manufacturer of any personal medical devices,
such as pacemakers and hearing aids, to determine if they
are adequately shielded from external RF signals.
Turning Off Your Phone Before Flying
Turn off your phone before boarding any aircraft. To
prevent possible interference with aircraft systems, the U.S.
Federal Aviation Administration (FAA) regulations require
you to have permission from a crew member to use your
phone while the plane is on the ground. To prevent any risk
of interference, FCC regulations prohibit using your phone
while the plane is in the air.
Knowing Performance and Safety Guidelines 117
Turning Off Your Phone in Dangerous Areas
To avoid interfering with blasting operations, turn off your
phone when in a blasting area or in other areas with signs
indicating that two-way radios should be turned off.
Construction crews often use remote-control RF devices to
set off explosives.
Turn off your phone when you’re in any area that has a
potentially explosive atmosphere. Although it’s rare, your
phone or its accessories could generate sparks. Sparks could
cause an explosion or a fire resulting in bodily injury or
even death. These areas are often, but not always, clearly
marked. They include:
ᮣ
ᮣ
ᮣ
ᮣ
Fueling areas such as gas stations.
Below deck on boats.
Note:
Never transport or store
flammable gas, liquid or
explosives in the
compartment of your
vehicle that contains your
phone or accessories.
Fuel or chemical transfer or storage facilities.
Areas where the air contains chemicals or particles such
as grain, dust or metal powders.
Any other area where you would normally be advised to
turn off your vehicle’s engine.
ᮣ
Restricting Children’s Access to your Phone
Your Sprint PCS Phone is not a toy. Children should not be
allowed to play with it because they could hurt themselves
and others, damage the phone or make calls that increase
your phone bill.
Section 17
118 Knowing Performance and Safety Guidelines
Caring for the Battery
Protecting your Battery
The guidelines listed below help you get the most out of
your battery’s performance.
ᮣ
Use only Sprint PCS-approved batteries and desktop
chargers. These chargers are designed to maximize
battery life. Using other batteries or chargers voids your
warranty and may cause damage.
ᮣ
ᮣ
In order to avoid damage, charge the battery only in
temperatures that range from 32º F to 113º F
(0º C to 45º C).
Don’t use the battery charger in direct sunlight or in
high humidity areas, such as the bathroom.
Never dispose of the battery by incineration.
Keep the metal contacts on top of the battery clean.
Don’t attempt to disassemble or short-circuit the battery.
The battery may need recharging if it has not been used
for a long period of time.
ᮣ
ᮣ
ᮣ
ᮣ
ᮣ
ᮣ
It’s best to replace the battery when it no longer provides
acceptable performance. It can be recharged hundreds
of times before it needs replacing.
Don’t store the battery in high temperature areas for
long periods of time. It’s best to follow these storage
rules:
Less than one month:
4º F to 140º F (-20º C to 60º C)
More than one month:
4º F to 113º F (-20º C to 45º C)
Knowing Performance and Safety Guidelines 119
Disposal of Lithium Ion (LiIon) Batteries
Note:
For safety, do not handle a
damaged or leaking LiIon
battery.
For safe disposal options of your LiIon batteries, contact
your nearest Sprint PCS-authorized service center.
Special Note: Be sure to dispose of your battery properly.
In some areas, the disposal of batteries in household or
business trash may be prohibited.
Acknowledging Special Precautions
and the FCC Notice
FCC Notice
The phone may cause TV or radio interference if used in
close proximity to receiving equipment. The FCC can
require you to stop using the phone if such interference
cannot be eliminated.
Vehicles using liquefied petroleum gas (such as propane or
butane) must comply with the National Fire Protection
Standard (NFPA-58). For a copy of this standard, contact
the National Fire Protection Association, One Batterymarch
Park, Quincy, MA 02269, Attn: Publication Sales Division.
Cautions
Any changes or modifications to your phone not expressly
approved in this document could void your warranty for
this equipment, and void your authority to operate this
equipment. Only use approved batteries, antennas and
chargers. The use of any unauthorized accessories may be
dangerous and void the phone warranty if said accessories
cause damage or a defect to the phone.
Although your phone is quite sturdy, it is a complex piece of
equipment and can be broken. Avoid dropping, hitting,
bending or sitting on it.
Section 17
120 Knowing Performance and Safety Guidelines
Body-Worn Operation
To maintain compliance with FCC RF exposure guidelines,
if you wear a handset on your body, use the Sprint PCS
supplied or approved carrying case, holster or other body-
worn accessory. If you do not use a body-worn accessory,
ensure that the antenna is at least one inch (2.5
centimeters) from your body when transmitting. Use of
non-Sprint PCS approved accessories may violate FCC RF
exposure guidelines.
For more information about RF exposure, please visit the
FCC website at www.fcc.gov.
Specific Absorption Rates (SAR) for Wireless Phones
The SAR is a value that corresponds to the relative amount of
RF energy absorbed in the head of a user of a wireless handset.
The SAR value of a phone is the result of an extensive
testing, measuring and calculation process. It does not
represent how much RF the phone emits. All phone models
are tested at their highest value in strict laboratory settings.
But when in operation, the SAR of a phone can be
substantially less that the level reported to the FCC. This is
because of a variety of factors including its proximity to a
base station antenna, phone design and other factors. What
is important to remember is that each phone meets strict
federal guidelines. Variations in SARs do not represent a
variation in safety.
All phones must meet the federal standard, which
incorporates a substantial margin of safety. As stated above,
variations in SAR values between different model phones do
not mean variations in safety. SAR values at or below the
federal standard of 1.6 W/kg are considered safe for use by
the public.
This wireless portable device has been shown to be capable
of compliance for localized specific absorption rate (SAR)
for uncontrolled environment/general population exposure
Knowing Performance and Safety Guidelines 121
limits specified in ANSI/IEEE Std. C95.1-1992 and has been
tested in accordance with the measurement procedures
specified in ANSI/IEEE Std. C95.3-1992.
Part 22 AMPS Mode - Head Max. SAR: 1.1860 W/Kg
Part 22 AMPS Mode - Body Max. SAR: 1.4610 W/Kg
Part 24 PCS Mode - Head Max. SAR: 1.3415 W/Kg
Part 24 PCS Mode - Body Max. SAR: 0.8347 W/Kg
Owner's Record
The model number, regulatory number and serial number
are located on a nameplate inside the battery compartment.
Record the serial number in the space provided below. This
will be helpful if you need to contact us about your phone
in the future.
Model:
Serial No.:
User Guide Proprietary Notice
CDMA Technology is licensed by QUALCOMM Incorporated
under one or more of the following patents:
4,901,307 5,109,390 5,267,262 5,416,797
5,506,865 5,544,196 5,657,420 5,101,501
5,267,261 5,414,796 5,504,773 5,535,239
5,600,754 5,778,338 5,228,054 5,337,338
5,710,784 5,056,109 5,568,483 5,659,569
5,490,165 5,511,073
T9 Text Input is licensed by Tegic Communications and is
covered by U.S. Pat. 5,818,437, U.S. Pat. 5,953,541, U.S. Pat.
6,011,554 and other patents pending.
122
18
Terms and Conditions
& Warranty Information
In this Section
ᮣ
ᮣ
ᮣ
Terms and Conditions of Services
Intellectual Property
Manufacturer’s Warranty
his section contains the Terms and Conditions of Services for your
TM
Sprint PCS Phone and the manufacturer’s warranty.
Terms and Conditions & Warranty Information 123
Terms and Conditions of Services
Thanks for choosing to connect with Sprint PCS. These
terms and conditions are part of your agreement with
Sprint PCS for Sprint Personal Communication Services.
For the most current version of the terms and conditions,
please visit our website at www.sprintpcs.com or call
Sprint PCS Customer Care at 1-888-211-4PCS, because the
terms and conditions included with your Sprint PCS
PhoneTM may not be the most current version. If you
activated Sprint PCS Services before the effective date of
these terms and conditions, these terms and conditions
replace and supersede any previous terms and conditions.
If you have questions about your Sprint PCS Services, call
Sprint PCS Customer Care at 1-888-211-4PCS (4727) or
visit our Web site at www.sprintpcs.com.
Agreement
Your agreement ("Agreement") with Sprint Spectrum L.P.
and any of its affiliates doing business as Sprint PCS
providing Sprint Personal Communications Services
("Services") to you is made up of these Terms and
Conditions of Service ("Terms") and the Service Plan that
we agree to provide you. Your "Service Plan" is described in
our marketing materials, and includes the rates and
features we set for that Service Plan. We use the words "we,"
"us," "our" or "Sprint PCS" to refer to Sprint Spectrum L.P.
and its affiliates doing business as Sprint PCS in these
Terms. When you activate Services or attempt to use our
Services (including, without limitation, attempting to place
a call on the Sprint PCS Network or off the Sprint PCS
Network when roaming, including "911" or similar calls),
you accept the Agreement.
Provision of Service
Your purchase of Sprint PCS phones or other equipment
does not mean that we must provide Services to you. We
Section 18
124 Terms and Conditions & Warranty Information
may decide not to provide Services to you for any lawful
reason. We may request that you provide us with any
information we reasonably require to determine whether
you qualify for Services. Services in some areas are
managed and provided under contract with Sprint PCS by
independent affiliates with access to the Sprint PCS
Network. Some Services may not be available or may
operate differently in certain affiliate markets.
Credit Verification
You must have and keep satisfactory credit to receive and
continue to receive Services. We will verify your credit before
agreeing to provide Services to you and we may verify your
credit at any time while we provide Services to you. Credit
verification may include a review of credit reports that we
receive from commercially available credit bureaus. We
may require a guarantee of payment by an individual or
entity approved by us. If at any time we determine, in our
sole discretion, that payment for Services may not be made
when due, we may suspend Services to your phone and
require that you provide payment on account or a
guarantee of payment before we resume Services to your
phone.
Changes to Agreement
We may change this Agreement at any time (but see Service
Plan). Any changes to the Terms are effective when we
publish the revised Terms. If you use our Services or make
any payment to us on or after the effective date of the
changes, you accept the changes. If you do not accept the
changes, you may terminate Services (but see Termination;
Changing Service Plans). For purposes of the Agreement,
“use” includes keeping the right to access the Sprint PCS
Network by not terminating Services. You may not modify
the Agreement except for your Service Plan (see
Termination; Changing Service Plans).
Terms and Conditions & Warranty Information 125
Service Plan
You may be eligible for a fixed length Service Plan ("Term
Service Plan") or for a month-to-month Service Plan
("Non-Term Service Plan"). We determine the Service Plan
for which you qualify. We may offer non-identical Service
Plans to different individuals or entities. Services and
coverage under some Service Plans may be more limited
than available under other Service Plans. Your Service Plan
sets out the charges for Services and is your Service Plan
until that Service Plan is changed, you switch to a different
Service Plan, or your Services terminate. Your Service Plan
may require that you make a deposit, prepayment, or a
series of deposits or prepayments, or be subject to an
account spending limit, before Services are activated or
maintained.
Changing Service Plans
If you are on a Non-Term Service Plan, you may change to
a different Service Plan for which you qualify. Any change is
effective at the start of your next full invoicing cycle unless
otherwise specified by us at the time that you place your
change order. If you change or add a different Service Plan
or service feature and the change is effective prior to the
start of your next full invoicing cycle, you will be invoiced a
prorated amount. We may require a service charge for
implementing any change directed by you as well as the
Service Plan or optional service features you select. If you
are on a Term Service Plan, your ability to change to
another Service Plan may be limited and we may require
you to pay a termination fee as set out in your Service Plan.
Use of Services and Equipment; Availability
You must be at least 18 years old to subscribe to our
Services. We may require you to provide proof of your age
and identity. If you are under 18 years old you may be
eligible for certain Services that have Account Spending
Section 18
126 Terms and Conditions & Warranty Information
Limits if a person 18 years or older is also named as a
subscriber on the Account. Services and equipment may not
be used for any unlawful, fraudulent or abusive purpose. By
requesting Services, you agree that you will not use Services
and equipment in any unlawful, fraudulent or abusive
manner. You may not resell or lease Services or equipment
to anyone. Services are available within the operating range
of the Sprint PCS Network. Coverage and quality of Services
may be affected by conditions within or beyond our control,
including atmospheric, geographic, or topographic
conditions. We do not guarantee that there will be no
interruptions or delays in Services. Your Sprint PCS
Phone™ will not accept the services of any wireless
provider other than Sprint PCS (but see Roaming).
Number
We assign a phone number ("Number") to the phone or
other equipment used by you on the Sprint PCS Network.
We may change the Number without compensation by
giving you prior notice. You do not own the Number. You
may not modify the Number we program into any phone or
other equipment, transfer or duplicate the Number to any
phone or other equipment other than that authorized by us,
or transfer the Number to any other individual or entity.
Phone Activation Fee
You may be required to pay a non-refundable phone
activation fee when you activate a new Number, have us
switch a Number to a different phone, we activate a
different phone on your existing account or your Service
Plan says so. Details on any applicable phone activation fee
are set out in your Service Plan or can be obtained by
calling Sprint PCS Customer Care.
Charges
For most forms of wireless Service, your usage will be
charged from the time you first initiate contact between
Terms and Conditions & Warranty Information 127
your phone or other wireless device and the network until
the network connection is broken, whether or not you are
successful in connecting with the service with which you
seek to connect, even if the connection is later broken or
dropped. An exception is that you are not charged for voice
calls that are not completed. You are charged for completed
calls to your Number from the time shortly before the
phone starts ringing until the call is terminated by either
party. You will be charged peak rates for the entire duration
of calls initiated during the peak time periods applicable to
your Service. You will be charged off-peak rates for the
entire duration of calls initiated during the off-peak rates
for the entire duration of calls initiated during the off-peak
time periods applicable to your Service. In addition to these
usage charges, you may be charged for recurring monthly
service charges, applicable local and long-distance toll
charges, other usage charges, connection fees, roaming
charges, directory assistance, call completion charges,
optional features you select at an extra cost, and taxes and
other regulatory related charges. Charges for most Services
are incurred in one-minute increments, with partial
minutes of use rounded up to the next highest minute. You
must pay, by each invoice due date, all charges for Services
provided to the Number for each phone or other equipment
that our records show you activated, no matter who actually
uses or has possession of the phone or other equipment at
the time Services are provided.
Voice Command
The Sprint PCS Voice CommandSM is an optional service
that allows you to place calls by using speech recognition
technology. Calls to 911 or similar emergency numbers
cannot be placed through the Voice Command feature.
Airtime and applicable long distance charges for a call
completed from your Number using the Voice Command
feature begin when you press or activate the TALK or similar
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128 Terms and Conditions & Warranty Information
key(s) and end when your call is terminated by hitting the
END key or by returning to the Voice Command platform. If
you initiate and complete another call without leaving the
Voice Command platform, a separate charge for that call
will begin from the time the previous call was terminated.
Airtime and applicable long distance charges will be
applied to the entire length of a completed call initiated
from Voice Command. Using Directory Assistance to input
names into your Voice Command address book will incur
additional charges. Details on charges for the Voice
Command feature can be found in the marketing materials
for this feature, by visiting www.sprintpcs.com or by calling
Sprint PCS Customer Care.
Invoicing
Invoicing cycles are approximately 30 days in length.
Invoicing cycles and dates may change from time to time.
Except as otherwise provided in your Service Plan, monthly
recurring charges (MRCs) are invoiced one invoicing cycle
in advance. Charges for Services are usually invoiced as
soon as possible after the charges accrue. We may, however,
invoice you for usage and charges occurring before the
invoicing cycle being invoiced, if they were not previously
invoiced. If you are invoiced for usage incurred during a
prior invoicing cycle, those minutes will be applied to your
Service Plan minutes for the current invoicing cycle.
However, if you change your Service Plan between the time
the usage was incurred and the beginning of the current
invoicing cycle, those minutes from the prior invoicing
cycle will be charged at the rate per minute for usage over
included minutes provided in the Service Plan in effect at
the time the usage was incurred.
Payment
If you have authorized payment for Services or equipment
by credit card or by debiting a bank account, no additional
Terms and Conditions & Warranty Information 129
notice or consent is required before we invoice the credit
card or debit the bank account for all amounts due to us or
billed by us on behalf of a third party. You must promptly
notify us of any change in your invoicing address or of the
credit card or bank account used for payment. We reserve
the right to require payment by money order, cashier’s
check or other secured form of payment. If we take action to
receive payment beyond invoicing you for charges for
Services or equipment, you must pay our costs and expenses
of collection, including attorneys’ fees and expenses, the
fees of any collection agency and court costs. If we act as an
invoicing agent for a third-party service provider, payments
received are first applied to amounts due and owing to us
and any remaining amounts are applied to sums due and
owing to the third-party service provider. We may charge an
additional fee for any check or other negotiable instrument
endorsed by you and returned unpaid by a financial
institution for any reason. You may be charged fees for
certain methods of payment.
Late Payment Charges
Payment is past due if we do not receive it by the due date
shown on your invoice. Any payment for Services and
equipment not made when due accrues late charges until
paid at the rate of 1.5% per month or at the highest rate
allowed by law. Late charges are prorated daily for each day
that payment is past due, but are not compounded monthly.
Acceptance of late or partial payments (even if marked
"paid in full") does not waive our right to collect all
amounts that you owe us.
Disputed Charges
You must raise any dispute that you have about any charges
invoiced to you within 15 days of the date of the invoice or
you have accepted the invoice. You may notify us of any
dispute by calling Sprint PCS Customer Care. Calls to our
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130 Terms and Conditions & Warranty Information
sales or general business offices are not notice of a dispute.
If disputed invoice procedures are described on the invoice,
you must follow them.
Termination - Non-Term Service Plan
If you are on a Non-Term Service Plan you may terminate
Services at any time by giving us notice. Subject to the
terms of this Agreement, we may terminate Services at any
time, with or without notice. We may deactivate any
Number before you receive notice of termination without
liability to you. Termination by either of us may be with or
without cause.
Termination - Term Service Plan
If you are on a Term Service Plan, (1) your ability to
terminate Services before the end of the term is limited, (2)
your ability to change to another Service Plan before the
end of the term may be limited and may result in a
termination and/or activation fee, (3) you may be required
to pay a termination fee, (4) we may not terminate Services
without cause before the end of the term and (5) if we
terminate Services for cause before the end of the term, you
may be required to pay a termination fee. No termination
fee is charged if you terminate a Term Service Plan within
14 days of activation of your Sprint PCS Phone. During the
term we must give each other notice to terminate Services.
At and after the expiration of the term, you may terminate
Services at any time by giving us notice and we may subject
to this Agreement terminate Services at any time, with or
without notice.
Termination - General
Regardless of whether you have a Non-Term or a Term
Service Plan, we may terminate or suspend Services to you
without liability (1) if you breach any provision of this
Agreement (including if you fail to pay any charges for
Services) or (2) if you fail to pay any charges due us for
Terms and Conditions & Warranty Information 131
equipment or otherwise. If you promptly cure the breach,
we may, but are not obligated to, reactivate Services to you.
You must pay all charges for (a) Services provided before
termination of a Number and (b) equipment, regardless of
who terminates Services. If Services are terminated before
the end of your current invoicing cycle, (i) the monthly
recurring charge is not prorated to the date of termination,
and (ii) you will not receive a credit or refund for any
unused minutes in your Service Plan.
Account Spending Limit
If we agree to provide Services to you on an Account
Spending Limit basis, we will tell you your Account
Spending Limit before we start Services to your Number, or
as reasonably practicable after the limit is imposed. If we
require a deposit for you to establish or keep Services on an
Account Spending Limit basis, we will hold the deposit as
partial guarantee of payment for Services (see Deposits).
Charges for Services accrue against your Account Spending
Limit as they are incurred. We may charge an initial ASL
start up fee. We may charge a monthly ASL service fee, in
addition to your recurring monthly service charge. We may
suspend Services to your Number without prior notice to
you when your account balance reaches your Account
Spending Limit. Services are restored when you have paid
any past due balance and pay a specified minimum
amount to reduce your account balance below your
Account Spending Limit. We may change this minimum
amount at any time upon notice to you. You may pay any
past due balance and the minimum amount by any
method authorized by Sprint PCS. Call Sprint PCS
Customer Care for information about authorized methods
of making these payments. We may charge you a fee for
calls that involve our live customer care services. If we
provide Services to you on an Account Spending Limit basis,
Services and coverage may be limited in certain ways. You
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132 Terms and Conditions & Warranty Information
must pay all charges for Services even if they exceed the
amount of your Account Spending Limit.
Deposits
If we require a deposit for you to establish or keep Services,
we will hold the deposit as partial guarantee of payment for
Services. We may change the deposit amount at any time to
reflect revised estimated monthly charges based upon your
usage. A deposit may not be used to pay any invoice (unless
it is used to pay a final invoice) or delay payment. The
deposit amount, the length of time we hold the deposit and
changes to the deposit amount are determined based on
your credit and payment history. The rate of interest on the
deposit is subject to change. We may mix deposits with our
other funds. If Services are terminated for any reason, we
may, without notice to you, apply your deposit toward
payment of outstanding charges and return any excess to
you at your last known address within 75 days after
termination of Services. If the U.S. Postal Service cannot
deliver the money to you and returns it to us, we will hold it
for you for one year from the date of return and , during
that period, we may charge a servicing fee against the
deposit balance. Any money held during this one-year
period will not accrue interest for your benefit. You forfeit
any portion of the money left after the one-year period.
Wireless Web and Voice Portal Services
Wireless Web Services are part of the Services that can be
obtained through Sprint PCS. Wireless Web Services may
not be immediately available in some Sprint PCS affiliate
markets. Use of Wireless Web Services requires a wireless
data compatible phone or certain other equipment (or
both) and is subject to any memory, storage or other
limitation in the phone or other equipment. The Caller ID
blocking feature is not available when using Wireless Web
Services. For data calls (including Wireless Web and Voice
Terms and Conditions & Warranty Information 133
Portal calls) that are attempted, but not completed, you are
charged for the time during which the network attempts to
connect the call. You are charged for time spent connected
to the Wireless Web or Voice Portal, including time spent
browsing on the Internet or Voice Portal and reviewing or
scrolling through Internet information on-line while still
connected to the Sprint PCS Network. Not all Internet sites
can be accessed and you may receive an error message if
you attempt to access a site that cannot be accessed through
Wireless Web Services. You are also charged for Wireless Web
connections to review your Sprint PCS account
information. Wireless Web Services and Voice Portal data
calls may not be available when you are roaming off the
Sprint PCS Network. Wireless Web Services are not available
to you if you are on a Sprint PCS Prepaid Service Plan. If
you receive Services on an Account Spending Limit basis,
you may be limited in the Wireless Web Services and Voice
Portal available to you. Call Sprint PCS Customer Care or
visit our website at www.sprintpcs.com for availability and
equipment compatibility information. Specific additional
information about Wireless Web Services and Voice Portal
Services, including pricing, included minutes and
combining with other Service Plans, is available in our
standard sales collateral for Sprint PCS Wireless Web
Services and Voice Portal Services or at www.sprintpcs.com.
Sprint PCS is not a publisher of third party content that can
be accessed through Wireless Web Services or Voice Portal
Services. Sprint PCS is not responsible for any opinions,
advice, statements, services or other information provided
by third parties and accessible through Wireless Web
Services Voice Portal Services. Neither Sprint PCS nor its
vendors or licensors guarantees the accuracy, completeness
or usefulness of information that is obtained through the
Wireless Web Services or Voice Portal Services. You are
responsible for evaluating such content.
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134 Terms and Conditions & Warranty Information
Taxes and Other Regulatory-Related Charges
We invoice you for taxes, fees and other charges levied by
federal, state or local authorities, or foreign government on
Services. We also assess charges associated with regulatory
mandates and obligations, such as Universal Service and
Enhanced 911 service. If you claim any tax exemption, you
must provide us with a valid tax-exempt document. Any tax
exemption applies only from the date we receive a valid tax-
exempt document.
Roaming
Calls made outside of your Home Service Area and outside
of the Sprint PCS Network are "roaming" calls. Your
Sprint PCS phone is specifically designed and engineered to
work only on the Sprint PCS Network. It works on other
CDMA PCS providers’ systems only when a roaming
agreement is in place between Sprint PCS and the other
providers. If your Sprint PCS Phone is a dual-mode phone,
it works on both a CDMA PCS provider’s system (in addition
to the Sprint PCS Network) and a wireless analog
telecommunications provider’s system only when roaming
agreements are in place between Sprint PCS and the other
providers. If we do not have a roaming agreement in place,
you may be able to place roaming calls "manually" by
using a valid credit card. If there is a gap or other
interruption of coverage within a Sprint PCS coverage area
that prevents connection with the Sprint PCS network and
your dual-mode phone is set to roam automatically when
outside Sprint PCS coverage, you may incur roaming fees
with a Sprint PCS coverage area. Certain features are not
available when roaming. Roaming rates may be different
from and higher than the rates you pay for calls within your
Sprint PCS Home Service Area and on the Sprint PCS
Network. Roaming charges are invoiced according to the
practices of the roaming service provider. When roaming,
you are subject to the limitation of liability provisions and
Terms and Conditions & Warranty Information 135
other applicable rules imposed by the roaming service
provider.
Interruption of Service
We may give credit for a continuous interruption of Services
for more than 24 hours on a case-by-case basis.
Interruptions caused by your negligent or willful actions, or
by failure of equipment or service not provided by us, or by
causes beyond our reasonable control, do not qualify for
credit. We may provide you with an airtime credit of one
minute for a call that is disconnected because of
transmission limitations caused by atmospheric,
geographic or topographic conditions and that you redial
within one minute of disconnection. You must notify us
within 24 hours of the disconnection to request credit.
Phones and Other Equipment
Phones and other equipment may be purchased and
returned as provided in the purchase documents. We are not
the manufacturer of the phones or other equipment. The
only warranties on the phones or other equipment are any
limited warranties extended by the manufacturers. We have
no liability in connection with the phones and other
equipment or for the manufacturers’ acts or omissions.
Lost or Stolen Equipment
If your phone or other equipment is lost or stolen, you must
notify us by calling Sprint PCS Customer Care. You are
responsible for all charges for Services provided to the
Number for the lost or stolen equipment before you notify
us of the loss or theft. We will deactivate Services to the
Number upon notification to us of any loss or theft. You
may be required to provide evidence of the loss or theft (for
example, a police report or sworn statement). If the
equipment is later found, we may require that you
exchange it for another phone or other equipment before
we reactivate Services (if we do reactivate Services), as well
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136 Terms and Conditions & Warranty Information
as require you to pay a reactivation fee. We will deactivate
Services to any Number without prior notice to you if we
suspect any unlawful or fraudulent use of the Number. You
agree to cooperate reasonably with us in investigating
suspected unlawful or fraudulent use.
Caller ID
If you do not want people you call to receive the Number
assigned to your phone, you must call Sprint PCS Customer
Care for information about automatic Caller ID blocking.
The Number assigned to your phone can be blocked on a
per-call basis by dialing *67 + Destination Number + TALK
(or similar key), but Caller ID delivery resumes on the next
call you make. Caller ID display on incoming calls to your
Number depends on receiving the information from the
calling party.
TTY Access
A TTY (also known as TDD or Text Telephone) is a
telecommunications device that allows people who are deaf
or hard of hearing, or who have speech or language
disabilities, to communicate by telephone. It is not possible
to use your phone with a TTY device.
Pay-Per-Call Service
We will not complete calls from your Number to 900, 976
and similar numbers for pay-per-call services.
International Calling
You may be limited in the international destinations that
you can call with Services. You should call Sprint PCS
Customer Care for information about international
destinations that cannot call.
Limitation of Liability
Except as otherwise provided in this section, our sole
liability to you for any loss or damage arising out of
providing or failing to provide Services (including mistakes,
Terms and Conditions & Warranty Information 137
omissions, interruptions, delays, errors, or defects) does not
exceed (1) in cases related to a specific piece of equipment,
the prorated MRC for Services to the piece of equipment
during the affected period, or (2) in cases not related to a
specific piece of equipment, the prorated MRCs for Services
to you during the affected period. Neither we nor our
vendors, suppliers or licensors are liable for any damage
arising out of or in connection with:
a) any act or omission of any telecommunications service
or other service provider other than us;
b) any directory listing;
c) any dropped calls or inability to place or receive calls;
d) any interruption of Services, including interruptions
caused by equipment or facilities failure or shortages,
transmission limitations or system capacity limitations;
e) traffic or other accidents, or any health-related claims
allegedly arising from the use of Services, phones,
equipment or accessories used in connection with the
Services;
f) the use of Sprint PCS Wireless Web Services, including the
accuracy or reliability of any information obtained from
the Internet using Sprint PCS Wireless Web Services, or from
Voice Portal Services, or Internet services, content or
applications not supported by Sprint PCS;
g) any late or failed message delivery;
h) any interruption or failure of 911 or E911 emergency
services or identification of the Number, address or name
associated with any person accessing or attempting to
access emergency services from your phone;
i) the installation or repair of any products or equipment by
parties who are not our authorized employees or agents;
j) events due to factors beyond our control, including acts
of God (including, without limitation, weather-related
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138 Terms and Conditions & Warranty Information
phenomena, fire or earthquake), war, riot, strike, or orders
of governmental authority;
k) any act or omission of any third party or independent
contractor that offers products or services in conjunction
with or through the Services, or
l) your negligent or intentional act or omission.
NO CONSEQUENTIAL OR OTHER DAMAGES
UNDER NO CIRCUMSTANCES ARE WE LIABLE FOR ANY
INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR SPECIAL
DAMAGES OF ANY NATURE WHATSOEVER ARISING OUT
OF OR IN CONNECTION WITH PROVIDING OR FAILING
TO PROVIDE SERVICES, PHONES OR OTHER EQUIPMENT
USED IN CONNECTION WITH THE SERVICES,
INCLUDING, WITHOUT LIMITATION, LOST PROFITS,
LOSS OF BUSINESS, OR COST OF REPLACEMENT
PRODUCTS AND SERVICES. THIS SECTION SURVIVES
TERMINATION OF THIS AGREEMENT.
Indemnification
You indemnify and defend us, our partners, directors,
officers, employees and agents from and against any claim,
action, damage, liability and expense arising out of or in
connection with: (1) your acts or omissions that occur in
connection with your use of the Services or equipment used
in connection with the Services, and (2) any
communications you make or receive using the Services.
This indemnification extends to and includes any
attorneys’ fees and costs incurred by us arising from any
actions or claims to which this indemnification applies, or
from the contesting the applicability of this provision. This
section survives termination of this Agreement.
ARBITRATION OF DISPUTES
ANY CLAIM, CONTROVERSY OR DISPUTE, WHETHER
SOUNDING IN CONTRACT, STATUTE, OR TORT,
Terms and Conditions & Warranty Information 139
INCLUDING FRAUD, MISREPRESENTATION, OR ANY
OTHER LEGAL THEORY, RELATED DIRECTLY OR
INDIRECTLY TO THE SERVICES, WHETHER BETWEEN
THE COMPANY AND THE CUSTOMER OR BETWEEN THE
COMPANY OR THE CUSTOMER, ON THE ONE HAND, AND
EMPLOYEES, AGENTS OR AFFILIATED BUSINESSES Of
THE OTHER PARTY, ON THE OTHER HAND, SHALL BE
RESOLVED BY ARBITRATION AS PRESCRIBED IN THIS
SECTION. THE FEDERAL ARBITRATION ACT, NOT STATE
LAW, GOVERNS THE QUESTION OF WHETHER A CLAIM IS
SUBJECT TO ARBITRATION.
A single arbitrator engaged in the practice of law will
conduct the arbitration under the rules of the American
Arbitration Association. The arbitrator will be selected in
accordance with AAA procedures from a list of qualified
people maintained by the AAA. All expedited procedures
prescribed by the AAA rules will apply, and each party will
bear their own costs and attorney’s fees.
No discovery will be permitted, except that the parties will
exchange, thirty days prior to the hearing on their dispute,
all documents to be submitted to the arbitrator, including
any reports or summaries, and a list of the names and
addresses of those persons to be called to testify. Following
exchange of this information, the parties may agree to
waive a hearing.
The arbitrator will have authority only to award
compensatory damages and will not have authority to
award punitive damages, lost profits, or other non-
compensatory damages. The arbitrator’s decision and
award will be final and binding, and judgment on the
award rendered by the arbitrator may be entered in any
court with jurisdiction. The arbitrator’s decision must not
contain findings of fact or conclusions of law.
If any party files a judicial or administrative action
asserting a claim that is subject to arbitration and another
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140 Terms and Conditions & Warranty Information
party successfully stays such action or compels arbitration,
the party filing that action must pay the other party’s costs
and expenses incurred in seeking such stay or compelling
arbitration, including attorney’s fees.
Notices
You may get our current address for written notice by
calling Sprint PCS Customer Care. Written notice to you is
sent to your last known address in our invoicing records.
Written notice is deemed delivered 3 days after deposit in the
U.S. mail, postage prepaid, and properly addressed. Unless
required by this Agreement or Applicable Laws, (1) you may
notify us by calling Sprint PCS Customer Care, and (2) we
may notify you by leaving a message for you on your
Sprint PCS Phone, answering machine or with your
answering service. Notice addresses may be changed by
giving notice as provided in this section.
Choice of Law; Jurisdiction
This Agreement is governed by and must be construed
under federal law and the laws of the state of Kansas,
without regard to choice of law principles. You agree to
submit yourself to the personal jurisdiction of the courts of
the state of Kansas.
General
If either of us does not enforce any right or remedy
available under this Agreement, that failure is not a waiver
of the right or remedy for any other breach or failure by the
other party. Our waiver of any requirement in any one
instance is not a general waiver of that requirement and
does not amend this Agreement. If any part of this
Agreement is held invalid or unenforceable, that part is
interpreted consistent with Applicable Laws as nearly as
possible to reflect the original intentions of the parties and
the rest of this Agreement remains in full force and effect.
Section headings are for descriptive purposes only and are
Terms and Conditions & Warranty Information 141
not used to interpret this Agreement. You may not assign
this Agreement to any other person or entity without our
prior written approval. This Agreement (including any
referenced documents and attachments) makes up the
entire agreement between you and us and replaces all prior
written or spoken agreements, representations, promises or
understandings between you and us. The provisions of this
Agreement that are contemplated to be enforceable after the
termination of this Agreement survive termination of this
Agreement. This Agreement is subject to any applicable
federal and state law (collectively, “Applicable Laws”). If
there is a conflict, the Service Plan (including any Term
Service Plan) controls over the Terms.
The following provisions are not generally applicable
and apply only to customers whose Service Plans
include these terms:
Traveling
If you are making or receiving calls outside your Home
Service Area but on the Sprint PCS Network, you may be
charged for Services at a “travel” rate for both outgoing and
incoming traveling calls. Long distance charges may not be
included in the travel rate. Traveling charges do not apply if
you subscribe to a Home Rate USA plan or to both Toll-Free
USA and Home Rate USA. (See Home Rate USA and Toll-
Free USA for more information.) You do not have to register
your Number when traveling outside your Home Service
Area.
Home Rate USA
This service lets you make or receive calls from anywhere
on the Sprint PCS Network at your Home Service Area
airtime rates.
Toll-Free USA
This service lets you call from anywhere on the Sprint PCS
Network to anywhere in the United States, Puerto RIco and
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142 Terms and Conditions & Warranty Information
the U.S. Virgin Islands and be charged at your Home Service
Area airtime rates, with no additional long distance
charges. If you have Home Rate USA but do not have Toll-
Free USA, and if you make a long distance call outside of
your defined local calling area, you are invoiced for the
long distance charges.
Copyright©2001 Sprint Spectrum L.P. All rights reserved.
No reproduction in whole or in part allowed without prior
written approval. Sprint, Sprint PCS and the diamond logo
are registered trade marks of
Sprint Communications Company, L.P., used under license,
Sprint Personal Communications Service is a registered
service mark of Sprint Communications Company L.P.,
used under license, Sprint PCS Phone is a trademark of
Sprint Communications Company L.P., used under license.
Intellectual Property
All Intellectual Property, as defined below, owned by or
which is otherwise the property of Samsung or its suppliers
relating to the PCS phone, including but not limited to,
accessories, parts or software relating thereto (the “Phone
System”), is proprietary to federal laws and state laws, and
international treaty provisions. Intellectual Property
including but not limited to, inventions (patentable or
unpatentable) patents trade secrets, copyrights, software,
computer programs, and related documentation and other
works of authorship. You may not infringe or otherwise
violate the rights secured by the Intellectual Property.
Moreover, you agree that you will not (and will not attempt
to) modify, prepare derivative works of, reverse engineer,
decompile, disassemble, or otherwise attempt to create
source code from the software. No title to or ownership in
the Intellectual Property is transferred to you. All applicable
rights of the Intellectual Property shall remain with
Samsung and its suppliers.
Terms and Conditions & Warranty Information 143
Manufacturer’s Warranty
DISCLAIMER OF WARRANTIES; EXCLUSION OF LIABILITY
EXCEPT AS SET FORTH IN THE EXPRESS WARRANTY
CONTAINED ON THE WARRANTY PAGE ENCLOSED WITH
THE PRODUCT, THE PURCHASER TAKES THE PRODUCT
“AS IS”, AND SAMSUNG MAKES NO EXPRESS OR IMPLIED
WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT
TO THE PRODUCT, INCLUDING BUT NOT LIMITED TO
THE MERCHANTABILITY OF THE PRODUCT OR ITS
FITNESS FOR ANY PARTICULAR PURPOSE OR USE; THE
DESIGN, CONDITION OR QUALITY OF THE PRODUCT;
THE PERFORMANCE OF THE PRODUCT; THE
WORKMANSHIP OF THE PRODUCT OR THE
COMPONENTS CONTAINED THEREIN; OR COMPLIANCE
OF THE PRODUCT WITH THE REQUIREMENTS OF ANY
LAW, RULE, SPECIFICATION OR CONTRACT PERTAINING
THERETO. NOTHING CONTAINED IN THE INSTRUCTION
MANUAL SHALL BE CONSTRUED TO CREATE AN EXPRESS
OR IMPLIED WARRANTY OF ANY KIND WHATSOEVER
WITH RESPECT TO THE PRODUCT. IN ADDITION,
SAMSUNG SHALL NOT BE LIABLE FOR ANY DAMAGES OF
ANY KIND RESULTING FROM THE PURCHASE OR USE OF
THE PRODUCT OR ARISING FROM THE BREACH OF THE
EXPRESS WARRANTY, INCLUDING INCIDENTAL, SPECIAL
OR CONSEQUENTIAL DAMAGES, OR LOSS OF
ANTICIPATED PROFITS OR BENEFITS
144
Terms and Conditions & Warranty Information 145
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146 Terms and Conditions & Warranty Information
Changing Service Plan 124
Character Input Mode -
Index
Numerics
4-Digit Dialing 38
Charges 125
A
Access the Security menu 78
Accessories 107
Accessory Options 108
Account Spending Limit 129
Adjusting Volume 47
Analog Mode -
Setting the Time and Date 29
AOL
Instant Messenger Service 100
Automated Billing Information 12
Phone Numbers With Pauses 37
Displaying
B
Battery 21
Battery - Charging 23
Battery - Desktop charger 23
Battery - Installing 22
Battery - Removing 22
Battery Capacity 21
Battery Care 117
C
Call - Muting a call 48
Call Log -
Making a Call 63
Options 62
Prepending a Phone Number 63
Saving a Phone Number 63
Viewing 62
Erasing 64
Call Waiting - Responding 50
Caller ID 50
Calling Emergency Numbers
38Calls - Answering 30
Making 32
FCC Notice 118
Finding a Phone Number 36
Flying 115
Forwarding Your Calls 51
Front View of Phone 18
G
Getting Started With
Sprint PCS Service 9, 10
Getting to Know Your
Sprint PCS Phone 15
Green light 24
Missed Call Notification 32
Greeting - Changing 72
147
H
P
Hands-Free Car Kit 108
Help 11
Payment 127
Peak Performanc 113
Performance and
Safety Guidelines 111
Personal Information
Management 81
On and Off 20
I
In-Call Options 35
Incoming Call Notification 35
Indemnification 136
Intellectual Property 140
International Calling 135
Interruption of Service 133
Invoicing 127
K
Key Guard 21
From a Sprint PCS
Protecting your Battery 117
L
Late Payment Charges 128
Limitation of Liability 135
Lost or Stolen Equipment 134
M
Q and R
Red light 24
Making and Answering Calls 31
Managing Call History 61
Managing Messaging 53
Menu Items 42
Menu Navigation 42
Menu Structure 42
Menus - Viewing 43
Ringer Types 73
Ringer Types for Messages 73
Ringer Types for Voice Calls 73
Ringer Volume 72
Roaming 25, 132
N
Names In Alphabetical Order 67
Navigating Through Menus
and Entering Text 41
New Events 84
New Wireless Web Alerts 59
Notices 138
Roaming -
Answer Incoming Calls
With Call Guard On 28
How it works 26
Numeric Page Options 56
On Analog Networks 26
Place Calls With
Call Guard On 28
Setting an Alert 28
Setting Roam Mode 27
O
Owner's Record 120
148
On other networks 26
Turning
S
Safe Use of and
Access to Your Phone 114
Safety Guidelines 114
Saving a Phone Number 36
Security - Erasing the
Internal Phone Book 80
Resetting Your Phone 80
Sending Numeric Pages 56
Sending Web Messages 57
Service Plan 123
U
Unlocking Your Phone 8, 78
Setting up your voicemail 10
Signal Strength 112
Proprietary Notice 120
Special Precautions 118
Sprint PCS Customer Care 11
Sprint PCS Directory
One-Touch/Two-Touch
Using Secret Numbers 79
Assistance 12
V
Sprint PCS Service Features 49
Sprint PCS Voice Command 33
Sprint PCS Wireless Web
Connection Car Kit 108
Sprint PCS Wireless Web™
Connection Kit 108
Voice Command 126
Voicemail
Standard Battery 108
Setting up 10
Message icon 55
T
T9 - Entering words 45
Taxes 132
Termination - General 129
Termination -
Non-Term Service Plan 128
Term Service Plan 129
Terms and Conditions 121, 122
Three-Way Calling 50
To Do List 86
To edit a Today event 85
To Edit or
W
Warranty Information 121
Web Message
Options 57
Storage 56
Messages 56
Erasing 59
What are the
Schedule Options 82
Wireless Web 91
Alerts 54
Erase a Programmed Alarm 86
To erase an event 85
To Set Time
149
Browser 93
Connection 103
Messages 54
Services 131
Short Mail 102
Update Options 59
Updates 103
X
Y
Yellow light 24
Z
150
|