Sprint Nextel POWER VISION M500 User Manual

Sprint Power VisionSM Phone  
M500 by Samsung®  
www.sprint.com  
© 2006 Sprint Nextel. All rights reserved. SPRINT, the “Going Forward”  
logo, the NEXTEL name and logo, and other trademarks are trademarks of  
Sprint Nextel.  
Printed in China.  
Welcome to Sprint  
Sprint and Nextel have come together offering you more choice  
and flexibility to do whatever you want, whenever you want.  
This powerful combination brings you access to more  
products, more services, and more of what you need to do  
more of what you want. Welcome to a future full of  
possibility. Welcome to the new Sprint.  
Welcome and thank you for choosing Sprint.  
i
 
Introduction  
This Phone Guide introduces you to Sprint PCS Service and all  
the features of your new phone. It’s divided into four  
sections:  
Section 1: Getting Started  
Section 2: Your Phone  
Section 3: Sprint PCS Service Features  
Section 4: Safety and Warranty Information  
Throughout this guide, you’ll find tips that highlight special  
shortcuts and timely reminders to help you make the most of  
your new phone and service. The Table of Contents and Index  
will also help you quickly locate specific information.  
You’ll get the most out of your phone if you read each section.  
However, if youd like to get right to a specific feature, simply  
locate that section in the Table of Contents and go directly to  
that page. Follow the instructions in that section, and you’ll  
be ready to use your phone in no time.  
Due to updates in phone software, this printed guide  
may not be the most current version for your phone.  
Visit www.sprint.com and sign on to My PCS to access  
the most recent version of the phone guide.  
Phone  
Guide  
Note:  
Please refer to the Important Safety Information section  
on page 215 to learn about information that will help  
you safely use your phone. Failure to read and follow the  
Important Safety Information in this phone guide may  
result in serious bodily injury, death, or property  
damage.  
WARNING  
ii  
 
Your Phone’s Menu  
The following list outlines your phone’s menu structure. For  
more information about navigating through the menus,  
Press Menu > Options to display the following:  
OPTIONS (RIGHT SOFTKEY)  
1: Menu Style  
1: 3x4 Black  
2: 3x4 White  
3: List White  
WEB  
CALL HISTORY  
1: Outgoing Calls  
2: Incoming Calls  
3: Missed Calls  
4: Recent Calls  
MEDIA PLAYER  
1: Channel Listing  
2: Memory Card  
3: Play List  
ON DEMAND  
MISSED ALERTS  
MUSIC  
MY CONTENT  
1: Games  
iii  
   
1: Get New Games  
3: Midnight Pool  
5: Tetris Demo  
2: My Content Manager Games  
4: PAC-MAN / Ms. PAC-MAN DEMO  
6: World Poker Tour Demo  
7: ZUMA Demo  
2: Themes  
1: Get New Themes  
3: Classic View  
2: My Content Manager Themes  
4: Tropical  
3: Ringers  
1: Get New Ringers  
3: Larry Cable Guy  
2: My Content Manager Ringers  
4: Screen Savers  
1: Get New Screen Savers  
3: Screen Saver Preview  
2: My Content Manager Screen Savers  
2: My Content Manager Applications  
5: Applications  
1: Get New Applications  
3: ToneMaker DJ-Create Music Tones 4: Zagat Trial  
6: IM & Email  
1: Get New IM & Email  
3: Instant Messaging  
2: My Content Manager IM & Email  
4: Yahoo! Mail download  
7: Call Tones  
MESSAGING  
1: Send Message  
1: Text  
3: Hand.Msg  
2: Picture Mail  
4: VoiceSMS  
2: Text Message  
1: Inbox  
3: Drafts  
2: Outbox  
4: Send Text  
3: Picture Mail  
1: Inbox  
3: Saved Mail  
2: Sent Mail  
4: Pending  
4: VoiceSMS  
5: IM & Email  
iv  
1: Yahoo! Mail download  
3: PCS Mail  
2: Instant Messaging  
4: AOL  
5: MSN  
6: Yahoo!  
7: Earthlink  
8: Other  
6: Voicemail  
1: Call Voicemail  
2: Clear Envelope  
7: Chat & Dating  
8: Premium Message  
9: Settings  
1: General  
1: Notification  
1: Message & Icon  
2: Preset Messages  
2: Icon only  
1: Can’t talk right now. Send me a message.  
2: Call me  
3: Where are you?  
6: Let’s get lunch.  
8: I’ll be there at  
10: I love you!  
13: [Empty]  
4: Can you pick up  
7: The meeting has been cancelled.  
9: What time does it start?  
11: [Empty]  
14: [Empty]  
17: [Empty]  
20: [Empty]  
5: Meet me at  
12: [Empty]  
15: [Empty]  
18: [Empty]  
16: [Empty]  
19: [Empty]  
3: Message Alert  
1: Volume  
1: Voicemail  
2: Text Message  
3: Picture Mail  
3: Picture Mail  
3: Every 2 min  
2: Type  
1: Voicemail  
2: Text Message  
2: Once  
3: Reminder  
1: Off  
4: Auto-Erase (Yes/No)  
2: Text Message  
1: Save in Outbox (Yes/No)  
2: Priority (Normal/Urgent)  
3: Call Back # (None/xxxxxxxxxx/Other)4: Edit Signature (On/Off)  
3: VoiceSMS Opt.  
v
1: Speakerphone (On/Off)  
2: From Name  
TOOLS  
1: Mass Storage  
1: Connect to PC  
2: File Manager  
3: Format  
4: Memory Info.  
2: Voice Service  
3: Voice Memo  
1: Record  
2: Review  
3: Erase All  
4: Bluetooth  
5: Dictionary  
1: Search word  
2: Wordbook (English/Spanish)  
3: Review test (Englishwordbook/Spanish wordbook) 4: Set color (Theme 1-4)  
6: Planner  
1: Today  
2: Scheduler  
3: Task List  
4: Countdown  
7: Memo Pad  
8: World Time  
1: Set DST  
9: Alarm Clock  
1: Alarm #1  
3: Alarm #3  
2: Alarm #2  
0: Calculator  
*: Set Time (displayed when there is no time information)  
PICTURES  
1: Camera  
Press the right softkey to view the following options:  
vi  
1: Self-Timer  
1: Off  
2: 5 Seconds  
3: 10 Seconds  
2: Fun Tools..  
1: Fun Frames  
1: Off  
2: Pattern  
5: Drop  
8: Sushi  
3: Top Secret  
6: Microphone  
9: Bean  
4: White  
7: X-mas  
10: Birthday  
11: Big Mouth  
2: Color Tones  
1: Auto  
4: Green  
7: Cool  
2: Monochrome  
5: Aqua  
8: Warm  
3: Sepia  
6: Antique  
3: Controls..  
1: Brightness  
2: White Balance  
1: Auto  
4: Tungsten  
2: Sunny  
5: Fluorescent  
3: Cloudy  
6: Manual  
4: Settings..  
1: Resolution  
1: 1.3MP: 1280x960  
4: Low: 176x220  
2: High: 640x480  
2: Normal  
3: Med: 320x240  
2: Quality  
1: Fine  
3: Economy  
3: Shutter 2  
3: Shutter Sound  
1: Off  
2: Shutter 1  
4: Shutter 3  
5: Say Cheese  
4: View Mode  
1: Wide Screen  
2: Full Screen  
5: Status Bar (On/Off)  
6: Save Picture To (Phone/Memory Card)  
5: Review Albums  
6: Camcorder  
vii  
2: Camcorder (Video Mail/Long Video)  
Press the right softkey to view the following options:  
1: Self-Timer  
1: Off  
2: 5 Seconds  
3: 10 Seconds  
2: Color Tones  
1: Auto  
4: Green  
7: Cool  
2: Monochrome  
5: Aqua  
8: Warm  
3: Sepia  
6: Antique  
3: Controls..  
1: Brightness  
2: White Balance  
1: Auto  
4: Tungsten  
2: Sunny  
5: Fluorescent  
3: Cloudy  
6: Manual  
4: Settings..  
1: Quality  
1: Fine  
2: Normal  
3: Economy  
2: Save Video To  
1: Phone  
2: Memory Card  
5: Review Albums  
6: Camera  
3: Picture Mail  
1: Inbox  
3: Saved Mail  
2: Sent Mail  
4: Pending  
4: My Albums  
1: In Phone  
2: Memory Card  
3: Online Albums  
5: Print  
6: PictBridge Print  
7: Settings and Info  
1: Auto Save To  
viii  
1: Phone  
2: Memory Card  
2: Full Screen  
2: Status Bar (On/Off)  
3: Account Info  
4: View Mode  
1: Wide Screen  
CONTACTS  
1: Find  
2: Add New Entry  
3: Speed Dial #s  
4: Group  
1: Unassigned  
3: Friends  
5: VIPs  
2: Family  
4: Colleague  
6: Empty  
7: Empty  
5: My Name Card  
6: Wireless Backup  
1: Subscribe  
2: Alert  
3: Learn More  
7: Services  
1: Account Info  
2: Customer Service  
3: Dir Assist  
4: Sprint Operator  
5: Sprint Voice Command  
SETTINGS  
1: Display  
1: Screen Saver  
1: Main LCD  
1: Preset Images  
1: Image Gallery 01  
4: Image Gallery 04  
2: Image Gallery 02  
5: Image Gallery 05  
3: Image Gallery 03  
6: Image Gallery 06  
2: My Content  
1: Images  
2: Videos  
ix  
3: My Albums  
2: Sub LCD  
1: Preset Images  
1: Analog 1-2  
2: Digital 1-3  
2: Main LCD Image  
2: Set Foreground  
1: Digital Clock  
4: Others  
2: Analog Clock  
3: Calendar  
3: Set Theme  
1: Classic View  
2: Tropical  
4: Color Set Type (White/Black)  
5: Dialing Font  
1: Basic  
1: Color  
1: Basic  
3: Monochrome  
2: Rainbow  
4: Hyphenate  
2: Size (Large/Normal/Small)  
2: Feather  
6: Incoming Call  
1: With Caller ID  
1: Preset Animation  
2: My Content  
3: My Albums  
2: No Caller ID  
1: Preset Animation  
2: My Content  
3: My Albums  
7: Greeting (Sprint/Custom)  
8: Backlight  
x
1: Main Display  
1: Flip Open  
4: 8 seconds  
2: 30 seconds  
3: 15 seconds  
3: 15 seconds  
2: Keypad  
1: Flip Open  
4: 8 seconds  
2: 30 seconds  
5: Off  
3: Pwr Save Mode (On/Off)  
4: Brightness  
1: Level 5-1  
5: Sub Contrast  
1: Lowest  
4: High  
2: Low  
5: Highest  
3: Med  
9: Text Entry  
1: Auto Capital (On/Off)  
2: Personal Dic.  
3: Used word Dic. (Yes/No)  
4: Display Candidate (Display On/Display Off)  
5: Prediction Start (3rd/4th/5th letters)  
6: Dual Language (None/Spanish)  
7: Insert Space (On/Off)  
8: Help  
2: Sounds  
1: Ringer Type  
1: Voice Calls  
1: With Caller ID  
1: Single Tones  
4: My Content  
2: Ring Tones  
5: My Videos  
3: Melodies  
3: Melodies  
2: No Caller ID  
1: Single Tones  
4: My Content  
2: Ring Tones  
5: My Videos  
2: Messages  
xi  
1: Voicemail  
2: Text Message  
2: Ring Tones  
3: Picture Mail  
3: Melodies  
3: Schedule  
1: Single Tones  
4: My Content  
4: Roam Ringer (Normal/Distinctive)  
2: Volume  
1: Ringer  
1: Ringer Off  
2: 1-Beep  
3: Level 1 - 8  
4: Always Vibrate  
2: Advanced  
1: Text Message  
1: Use Ringer Volume  
2: Picture Mail  
1: Use Ringer Volume  
3: Voice Mail  
2: Separate Volume  
3: Always Vibrate  
2: Separate Volume  
2: Separate Volume  
2: Separate Volume  
3: Always Vibrate  
3: Always Vibrate  
3: Always Vibrate  
1: Use Ringer Volume  
4: Alarms  
1: Use Ringer Volume  
5: App. Volume  
1: Sound  
1: Use Ringer Volume  
2: Separate Volume  
2: Game Vibrate (On/Off)  
3: Alerts  
1: Minute Beep (On/Off)  
2: Service (On/Off)  
3: Connect (On/Off)  
4: Sig. Fade Tone (On/Off) 5: Power On (Off/Mystery/Crystal/Exciting)  
6: Power Off (Off/Mystery/Crystal/Exciting)  
4: Key Tone  
1: Tone Type  
1: DTMF  
2: Xylophone  
2: Level 1 - 8  
3: Voice  
2: Key Tone Level  
1: Key Tone Off  
xii  
3: Tone Length  
1: Short  
2: Long  
3: Power Vision  
1: Enable/Disable Vision  
4: Voice Service  
2: Net Guard (On/Off)  
3: Update Profile  
1: Choice Lists  
1: Automatic  
2: Always On  
3: Always Off  
2: Sensitivity  
1: Reject More  
3: Digit Dialing  
1: Adapt Digits  
4: Sound  
2: Recommended  
2: Reset Digits  
3: Reject Less  
1: Prompts (On/Off)  
2: Digits (On/Off)  
3: Names (On/Off)  
4: Name Settings  
1: Speed  
1: Faster  
2: Recommended  
2: Recommended  
3: Slower  
2: Volume  
1: Louder  
3: Softer  
5: VoiceMode  
1: Adapt VoiceMode  
2: Reset VoiceMode  
3: Tutorial  
6: Voice Launch  
1: Talk Key  
2: Talk Key and Flip Open  
7: About  
xiii  
5: Wireless Backup  
1: Subscribe  
2: Alert  
3: Learn More  
3: Lock Now  
6: Security  
1: Lock Phone  
1: Unlocked  
2: On Power-Up  
2: Lock Pic/Video (On/Off)  
3: Change Lock  
4: Special #  
1: Empty  
2: Empty  
3: Empty  
5: Erase  
1: Erase Contacts (Yes/No)  
2: Erase My Content (Yes/No)  
3: Erase Pic/Video (Yes/No)  
4: Erase Voice Memo (Yes/No)  
5: Erase Messages (Yes/No)  
6: Default Settings (Yes/No)  
7: Reset Favorites(Yes/No)  
8: Reset Phone (Yes/No)  
9: Lock Services  
1: Voice: Lock/Unlock  
2: Power Vision: Lock/Unlock  
7: Roaming  
1: Set Mode  
1: Automatic  
2: Roaming only  
3: Sprint  
2: Call Guard (On/Off)  
3: Data Roam Guard (Always Ask/Never Ask)  
8: Launch Pad  
1: Up Key  
xiv  
1: Contacts  
2: Voice Memo  
5: Voice Service  
8: Display  
11: Media Player  
14: VoiceSMS Inbox  
17: Missed Alerts  
3: Scheduler  
6: Ringer Type  
9: Alarms  
12: Web  
15: Send Text  
18: On Demand  
4: Messaging  
7: My Content  
10: Calculator  
13: Inbox  
16: Send VoiceSMS  
2: Down Key  
1: Contacts  
2: Voice Memo  
5: Voice Service  
8: Display  
11: Media Player  
14: VoiceSMS Inbox  
17: Missed Alerts  
3: Scheduler  
6: Ringer Type  
9: Alarms  
12: Web  
15: Send Text  
18: On Demand  
4: Messaging  
7: My Content  
10: Calculator  
13: Inbox  
16: Send VoiceSMS  
3: Left Key  
1: Contacts  
2: Voice Memo  
5: Voice Service  
8: Display  
11: Media Player  
14: VoiceSMS Inbox  
17: Missed Alerts  
3: Scheduler  
6: Ringer Type  
9: Alarms  
12: Web  
15: Send Text  
18: On Demand  
4: Messaging  
7: My Content  
10: Calculator  
13: Inbox  
16: Send VoiceSMS  
4: Right Key  
1: Contacts  
2: Voice Memo  
5: Voice Service  
8: Display  
11: Media Player  
14: VoiceSMS Inbox  
17: Missed Alerts  
3: Scheduler  
6: Ringer Type  
9: Alarms  
12: Web  
15: Send Text  
18: On Demand  
4: Messaging  
7: My Content  
10: Calculator  
13: Inbox  
16: Send VoiceSMS  
9: Others  
1: Call Setup  
1: Abbrev. Dial (On/Off)  
2: Contacts Match (On/Off)  
3: Restriction  
4: Call Answer  
1: Any Key  
2: Talk Key  
3: Flip Open  
5: Auto Answer (CarKit/Headset) (Yes/No)  
2: Language  
xv  
1: English  
2: Español  
3: Airplane Mode (On/Off/On Power Up)  
4: Location (On/Off)  
5: Key Guard  
1: Flip-closed  
6: Audio Routing  
1: Normal  
2: After 5 Seconds  
2: Headset Only  
2: TTY Full  
3: Off  
7: TTY Options  
1: TTY Off  
2: TTY + Hear  
4: TTY + Talk  
8: Update Phone SW  
0: Phone Info  
1: Phone Number  
3: Version  
2: Icon Glossary  
4: Advanced  
*: Bluetooth  
1: Enable (On/Off)  
2: Visibility  
1: Always visible  
3: Device name  
2: Visible for 3min  
3: Hidden  
4: Exchange FTP Folder  
5: Device Info  
IN USE MENU  
Press Options (right softkey) to display the following options:  
1: Turn Speaker On/Off 2: Key Mute/Unmute  
3: Contacts  
4: Messaging  
7:Voice Memo  
5: 3-Way Call  
8: Tools  
6: Call History  
9: Phone Info  
xvi  
Section 1  
Getting Started  
 
2
Section 1A  
Setting Up Service  
In This Section  
Setting up service on your new phone is quick and easy. This  
section walks you through the necessary steps to unlock your  
phone, set up your voicemail, establish passwords, and  
contact Sprint for assistance with your Sprint PCS Service.  
3
     
Getting Started With Sprint PCS Service  
Determining if Your Phone is Already Activated  
If you purchased your phone at a Sprint Store, it is probably  
activated, unlocked, and ready to use. If you received your  
phone in the mail, it probably has been activated; all you  
need to do is unlock it.  
If your phone is not activated, please refer to the activation  
card included with your phone.  
Unlocking Your Phone  
To unlock your phone, follow these easy steps:  
1. Press  
to turn the phone on.  
).  
2. Press Unlock (  
To select a softkey, press the softkey button directly below the  
softkey text that appears at the bottom left and bottom right  
of your phone’s display screen. Softkey actions change  
according to the screen you’re viewing and will not appear if  
there is no corresponding action available.  
Note:  
3. Enter your four-digit lock code. (For security purposes,  
the code is not visible as you type.)  
If you can’t recall your lock code, try using the last four digits  
of either your Social Security number or wireless phone  
number or try 0000 or NATL (6285). If none of these work, call  
Sprint Customer Service at 1-888-211-4PCS (4727).  
Tip:  
4
 
Setting Up Your Voicemail  
All unanswered calls to your phone are automatically  
transferred to your voicemail, even if your phone is in use or  
turned off. Therefore, you will want to set up your voicemail  
and personal greeting as soon as your phone is activated.  
To set up your voicemail:  
1. From standby mode, press and hold  
.
2. Follow the system prompts to:  
Create your passcode  
Record your name announcement  
Record your greeting  
Choose whether or not to activate One-Touch  
Message Access (a feature that lets you access  
messages simply by pressing and holding  
,
bypassing the need for you to enter your passcode)  
Voicemail Passcode  
Note:  
If you are concerned about unauthorized access to your  
voicemail account, Sprint recommends you enable your  
voicemail passcode.  
For more information about using your voicemail, see “Using  
5
   
Sprint PCS Account Passwords  
As a Sprint PCS customer, you enjoy unlimited access to your  
personal account information, your voicemail account, and  
your Sprint PCS Vision® or Sprint Power Vision account. To  
ensure that no one else has access to your information, you  
will need to create passwords to protect your privacy.  
Account Password  
If you are the account owner, you’ll have an account password  
to sign on to www.sprint.com and to use when calling Sprint  
Customer Service. Your default account password is the last  
four digits of your Social Security number. If you are not the  
account owner (if someone else receives the invoice for your  
Sprint PCS Service), you can get a sub-account password at  
Voicemail Password  
You’ll create your voicemail password (or passcode) when you  
page 188 for more information on your voicemail password.  
Sprint PCS Vision or Sprint Power Vision Password  
With your M500 by Samsung, you may elect to set up a  
Sprint PCS Vision or Sprint Power Vision password. This  
optional password may be used to authorize purchase of  
Premium Services content and to protect personal  
information on multi-phone accounts.  
For more information, or to change your passwords, sign on  
to www.sprint.com or call Sprint Customer Service at  
1-888-211-4PCS (4727).  
6
   
Getting Help  
You can go online to:  
Access your account information  
Check your minutes used (depending on your  
Sprint PCS service plan)  
View and pay your bill  
Make your life easier by enrolling in Sprint PCS online  
billing and automatic payment  
Purchase accessories  
Shop for the latest phones  
View available Sprint PCS service plans and options  
Learn more about Sprint Power Vision and other great  
products like Sprint PCS Picture Mail, games, ringers,  
screen savers, and more  
Reaching Sprint Customer Service  
You can reach Sprint Customer Service many different ways:  
Dial  
on your wireless phone.  
Sign on to your account at www.sprint.com.  
Call us toll-free at 1-888-211-4727 (Consumer customers)  
or 1-888-788-4727 (Business customers).  
Write to us at Sprint Customer Service, P.O. Box 8077,  
London, KY 40742.  
7
   
Receiving Automated Invoicing Information  
For your convenience, your phone gives you access to  
invoicing information on your Sprint PCS account. This  
information includes balance due, payment received,  
invoicing cycle, and an estimate of the number of minutes  
used since your last invoicing cycle.  
To access automated invoicing information:  
Press  
.
This service may not be available in all Affiliate areas.  
Note:  
Sprint 411  
You have access to a variety of services and information  
through Sprint 411, including residential, business, and  
government listings; movie listings or showtimes; driving  
directions, restaurant reservations, and major local event  
information. You can get up to three pieces of information  
per call, and the operator can automatically connect your call  
at no additional charge.  
There is a per-call charge to use Sprint 411 and you will be  
billed for airtime.  
To call Sprint 411:  
Press  
.
8
 
Sprint Operator Services  
Sprint PCS Operator Services provides assistance when  
placing collect calls or when placing calls billed to a local  
telephone calling card or third party.  
To access Sprint Operator Services:  
Press  
.
For more information or to see the latest in products and  
services, visit us online at www.sprint.com.  
9
 
10  
Section 2  
Your Phone  
 
12  
Section 2A  
Your Phone: The Basics  
In This Section  
Your phone is packed with features that simplify your life and  
expand your ability to stay connected to the people and  
information that are important to you. This section will guide  
you through the basic functions and calling features of your  
phone.  
13  
   
Front View of Your Phone  
1. Speaker  
2. Display Screen  
19. Navigation Key  
18. Headset Jack  
3. Menu/OK Key  
17. Right Softkey  
4. Left Softkey  
5. TALK Key  
16. END/POWER Key  
15. Camera Key  
6. Volume Key  
7. Voicemail Key  
14. BACK/CLEAR Key  
8. Numeric Keypad  
9. Shift/Asterisk Key  
10. Microphone  
13. Space/Pound Key  
12. Plus Code  
Dialing Key  
11. Power Interface  
Connector  
14  
     
Key Functions  
1. Speaker allows you to hear the other caller and the  
different ring tones or sounds offered by your phone.  
2. Display Screen displays all the information needed to  
operate your phone, such as the call status, the  
contacts, the date and time, the signal and battery  
strength, etc.  
3. Menu/OK allows you to access the menu screen. It also  
allows you to accept choices when navigating through a  
menu.  
4. Left Softkey allows you to select softkey actions or menu  
items corresponding to the bottom left line on the  
display screen.  
5. Talk Key allows you to place or receive calls, answer Call  
Waiting, use Three-Way Calling, or activate Voice Dial.  
6. Volume Key allows you to adjust the ringer volume in  
standby mode (with the phone open) or adjust the voice  
volume during a call. The volume key can also be used to  
scroll up or down to navigate through the different  
menu options. To mute the ringer during an incoming  
call, press the volume key up or down.  
7. Voicemail Key allows you to press and hold to  
automatically dial your voicemail.  
8. Numeric Keypad allows you to enter numbers, letters,  
and characters.  
9. Shift/Asterisk Key enters the asterisk [*] character for  
calling features. In text entry mode, press to change the  
capitalization mode.  
10. Microphone allows other callers to hear you clearly  
when you are speaking to them.  
15  
 
11. Power/Accessory Interface Connector allows you to  
connect a power cable and optional accessories, such as  
a USB cable.  
12. Plus Code Dialing Key automatically dials the  
international access code for the country in which you  
are located (for instance, 011 for international calls  
placed from the United States).  
13. Space/Pound Key enters the pound [#] character for  
calling features. In text entry mode, press to enter a  
space.  
14. Back Key (Clear) deletes characters from the display in  
text entry mode. When in a menu, press the Back key to  
return to the previous menu. This key also allows you to  
return to the previous screen in a Sprint PCS Vision  
session.  
15. Camera Key allows you to take pictures when you are in  
camera mode.  
16. End Key (Power) ends a call. Press and hold this key for  
two seconds to turn your phone on or off. While in the  
main menu, it returns the phone to standby mode and  
cancels your input. When you receive an incoming call,  
press to enter silent mode and mute the ringer.  
17. Right Softkey allows you to select softkey actions or  
menu items corresponding to the bottom right line on  
the display screen.  
18. Headset Jack allows you to plug in an optional headset  
for convenient, hands-free conversations.  
16  
19. Navigation Key scrolls through the phone’s menu  
options and acts as a shortcut key from standby mode.  
Press Up to access Messaging.  
Press Down to access My Content.  
Press Right to launch On Demand.  
Press Left to access the Media Player.  
(Keys can be reassigned to create customized  
shortcuts.)  
Viewing the Display Screen  
Your phone’s display screen provides a wealth of information  
about your phone’s status and options. This list identifies the  
symbols you’ll see on your phone’s display screen:  
To view a list of your phone’s icons and descriptions, from the  
main menu select Settings >Phone Info >Icon Glossary.  
Tip:  
indicates that your Sprint PCS Vision connection  
is active.  
indicates that you are sending information.  
indicates that you are receiving information.  
indicates that your Sprint PCS Vision connection  
is dormant or inactive.  
indicates that the high-speed Sprint Power Vision  
connection is available.  
indicates that your phone is connected to a high-  
speed Sprint Power Vision connection.  
17  
   
indicates that your high-speed Sprint Power Vision  
connection is active.  
indicates that the high-speed Sprint Power Vision  
connection is dormant.  
indicates that position location is active.  
indicates that position location is inactive.  
indicates that your phone is in Web security  
mode.  
indicates that your phone is roaming.  
indicates that you have voicemail, text, numeric  
pages, picture messages, video messages, or  
Wireless Application Protocol (WAP) messages  
waiting. Press  
briefly to see a list of pending  
messages or press and hold to dial your voicemail  
box.  
indicates that there is an unread message in  
your inbox.  
indicates that the text message has been read.  
indicates that there is an unread urgent message  
in your inbox.  
indicates that you have read the urgent message.  
indicates that there is an unread SMS Voice  
message in your inbox.  
indicates that you have read the SMS Voice  
message.  
indicates that the message was sent.  
18  
indicates that the message failed to be sent.  
indicates that you have a pending message.  
indicates that the message is a draft.  
indicates that there is URL text contained in the  
text message.  
indicates that your message is locked.  
indicates that your phone is in vibrate all mode.  
indicates that your phone has a ringer volume set  
and the vibrate option is checked.  
indicates that the TTY option is on.  
indicates that the ringer is set at a level  
between 1 - 8 or that 1-Beep is selected.  
indicates that your phone’s ringer is turned off and  
the vibrate option is not checked.  
indicates that an alarm is set on your phone.  
tells you a call is in progress.  
means your phone cannot find a signal.  
displays your current signal strength. The more  
lines you have, the stronger your signal.  
shows your current battery charge strength. (Icon  
shown fully charged in idle mode.)  
shows your current battery charge strength. (Icon  
shown fully discharged in idle mode.)  
indicates that your phone is muted and no sound  
will be heard through the microphone.  
19  
indicates that key tones have been muted.  
indicates that the speakerphone is enabled.  
indicates that the camera is enabled.  
indicates that the camcorder is enabled.  
indicates that the self-timer function is enabled.  
With the self-timer enabled, a set amount of  
time is required prior to taking a picture.  
indicates that the white balance has been set to  
Sunny. This is used for taking pictures or movies  
outdoors on bright sunny days.  
indicates that the white balance has been set to  
Cloudy. This is used for taking pictures or  
movies outdoors under cloudy conditions.  
indicates that the white balance has been set to  
Tungsten. This is used for taking pictures or  
movies indoors under normal lighting  
conditions.  
indicates that the white balance has been set to  
Fluorescent. This is used for taking pictures or  
movies indoors under fluorescent lighting  
conditions.  
indicates that the white balance has been set to  
Manual. This is used for taking pictures indoors  
or outdoors using your own custom settings.  
allows you to start recording a video or voice memo.  
indicates that a voice memo or video has been  
paused.  
20  
indicates that a voice memo or video is playing.  
indicates that there is a voice message attached  
to an image or a voice memo is being recorded  
during a call.  
indicates that media has been uploaded to an  
online album or folder.  
indicates that Bluetooth technology is connected.  
indicates that Bluetooth technology is enabled.  
Display indicators help you manage your roaming charges by  
letting you know when you’re off the Nationwide Sprint PCS  
Network and whether you’re operating in digital mode. (For  
more information, see Section 2D: Controlling Your Roaming  
Experience on page 87.)  
Note:  
21  
Features of Your Phone  
Congratulations on the purchase of your phone. The M500 by  
Samsung is lightweight, easy-to-use, and reliable, and it also  
offers many significant features and service options. The  
following list previews some of those features and provides  
page numbers where you can find out more:  
Digital dual-band capability allows you to make and  
receive calls while on the Nationwide Sprint PCS Network  
and to roam on other 1900 and 800 MHz digital networks  
where Sprint has implemented roaming agreements  
Sprint PCS Vision provides access to the wireless Internet  
Sprint PCS Mail (page 199), SMS Text Messaging  
quick and convenient messaging capabilities.  
Sprint PCS® Voice Command lets you dial phone numbers  
by speaking someone’s name or the digits of their phone  
Games, ringers, screen savers, and other applications can  
be downloaded to make your phone as unique as you are  
(page 116). Additional charges may apply.  
The Contacts list allows you to store up to 500 entries,  
with up to five phone numbers per entry (page 99).  
The built-in Scheduler offers several personal information  
management features to help you manage your busy  
Your phone is equipped with a Location feature for use in  
connection with location-based services that may be  
available in the future (page 61).  
22  
 
Your phone’s external LCD display allows you to monitor  
the phone’s status and to see who’s calling without  
opening the phone.  
T9 Text Input lets you quickly type messages with one  
Speed dial lets you dial phone numbers with one or two  
key presses (page 43).  
VoiceMode allows you to dictate a text message without  
having to use the keypad (page 135).  
23  
Turning Your Phone On and Off  
Turning Your Phone On  
To turn your phone on:  
Press and release  
.
Once your phone is on, it may display “Looking for Service,”  
which indicates that your phone is searching for a signal.  
When your phone finds a signal, it automatically enters  
standby mode – the phone’s idle state. At this point, you are  
ready to begin making and receiving calls.  
If your phone is unable to find a signal after 15 minutes of  
searching, a Power Save feature is automatically activated.  
When a signal is found, your phone automatically returns to  
standby mode.  
In Power Save mode, your phone searches for a signal  
periodically without your intervention. You can also initiate a  
search for Sprint PCS Service by pressing any key (when your  
phone is turned on).  
The Power Save feature helps to conserve your battery power  
when you are in an area where there is no signal.  
Note:  
Turning Your Phone Off  
To turn your phone off:  
Press and hold  
for two seconds until you see the  
powering down animation on the display screen.  
Your screen remains blank while your phone is off (unless the  
battery is charging).  
24  
   
Using Your Phone’s Battery and Charger  
Use only Sprint-approved or manufacturer-approved  
batteries and chargers with your phone. The failure to use  
a Sprint-approved or manufacturer-approved battery and  
charger may increase the risk that your phone will  
overheat, catch fire, or explode, resulting in serious bodily  
injury, death, or property damage.  
Warning!  
Sprint- or manufacturer-approved batteries and accessories  
can be found at Sprint Stores or through your phone’s  
manufacturer, or call 1-866-343-1114 to order. They’re also  
available at www.sprint.com – click the Wireless link under  
“Personal,” and then click Accessories under  
“Shop Sprint PCS Online.”  
Battery Capacity  
Your phone is equipped with a Lithium Ion (Li-Ion) battery. It  
allows you to recharge your battery before it is fully drained.  
The battery provides up to three hours of continuous digital  
talk time.  
When the battery reaches 5% of its capacity, the battery icon  
blinks. When there are approximately two minutes of talk  
time left, the phone sounds an audible alert and then powers  
down.  
Long backlight settings, searching for service, vibrate mode,  
Bluetooth, and browser use affect the battery’s talk and  
standby times.  
Note:  
Be sure to watch your phone’s battery level indicator and  
charge the battery before it runs out of power.  
Tip:  
25  
     
Installing the Battery  
To install the Li-Ion battery:  
1. Insert the battery into the opening on the back of the  
phone at a 45-degree angle, making sure to line up the  
gold contacts. Gently press down until it snaps into  
place.  
2. Install the protective cover by lining up the tabs and  
gently sliding the cover up until it snaps into place.  
Removing the Battery  
To remove your battery:  
1. Remove the protective cover by pressing the release  
notch and sliding the cover down.  
2. Grip the battery at the top and pull up and out at a  
45-degree angle.  
26  
 
Charging the Battery  
Your phone’s Li-Ion battery is rechargeable and should be  
charged as soon as possible so you can begin using your  
phone.  
Keeping track of your battery’s charge is important. If your  
battery level becomes too low, your phone automatically  
turns off and you will lose all the information you were just  
working on. For a quick check of your phone’s battery level,  
glance at the battery charge indicator located in the upper-  
right corner of your phone’s display screen. If the battery  
charge is getting too low, the battery icon (  
the phone sounds a warning tone.  
) blinks and  
Always use a Sprint-approved travel charger or vehicle power  
adapter to charge your battery.  
Using the wrong battery charger could cause damage to  
your phone and void the warranty.  
Warning!  
Using the Travel Charger  
To use the travel charger provided with your phone:  
Plug the end of the AC adapter into the phone’s power  
interface connector and the other end into an electrical  
outlet.  
An onscreen indicator lets you know that the battery  
is charged.  
It takes about three hours to fully recharge a completely  
rundown battery.  
27  
 
UL Certified Travel Adapter  
The Travel Adapter for this phone has met UL 1310 safety  
requirements. Please adhere to the following safety  
instructions per UL guidelines.  
FAILURE TO FOLLOW THE INSTRUCTIONS OUTLINED MAY  
LEAD TO SERIOUS PERSONAL INJURY AND POSSIBLE  
PROPERTY DAMAGE  
IMPORTANT SAFETY INSTRUCTIONS - SAVE THESE  
INSTRUCTIONS.  
DANGER - TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK,  
CAREFULLY FOLLOW THESE INSTRUCTIONS. FOR CONNECTION  
TO A SUPPLY NOT IN THE U.S.A., USE AN ATTACHMENT PLUG  
ADAPTOR OF THE PROPER CONFIGURATION FOR THE POWER  
OUTLET.  
28  
 
Navigating Through Phone Menus  
The navigation key on your phone allows you to scroll  
through menus quickly and easily. The scroll bar at the right  
of the menu keeps track of your position in the menu at all  
times.  
To navigate through a menu, simply press the navigation key  
up or down. If you are in a first-level menu, such as Settings,  
you may also navigate to the next or previous first-level menu  
by pressing the navigation key right or left.  
For a diagram of your phone’s menu, please see “Your  
Selecting Menu Items  
As you navigate through the menu, menu options are  
highlighted. Select any numbered option by simply pressing  
the corresponding number on the phone’s keypad. You may  
also select any item by highlighting it and pressing  
For example, if you want to view your last incoming call:  
1. Select Menu ( ) to access the main menu.  
2. Select Call History by pressing  
and pressing  
3. Select Incoming Calls by pressing  
it and pressing  
.
or by highlighting it  
or by highlighting  
.
. (If you have received any calls, they  
are displayed on the screen.)  
For the purposes of this guide, the above steps condense into  
“Select Menu >Call History >Incoming Calls.”  
Note:  
29  
   
To select Menu, press the menu key. To select menu options  
(such as Settings, above), highlight the option and press OK.  
(If the menu options are numbered, you may also select an  
option simply by pressing the corresponding number key.)  
Note:  
Backing Up Within a Menu  
To go to the previous menu:  
Press  
.
To return to standby mode:  
Press  
.
Displaying Your Phone Number  
Just in case you forget your phone number, your phone can  
remind you.  
To display your phone number:  
Select Menu > Settings > Phone Info > Phone Number.  
(Your phone number and other information about your  
phone and account will be displayed.)  
30  
   
Making and Answering Calls  
Holding Your Phone  
Since the antenna has been integrated into the design of the  
phone, it is important not to block the reception path  
accidentally to ensure the strongest signal possible is  
achieved. The orbital internal antenna is located along the  
bottom portion of your handset.  
ATTENTION  
Incorrect  
Correct  
Obstructing the internal  
antenna could inhibit  
call performance.  
31  
 
Making Calls  
Placing a call from your wireless phone is as easy as making a  
call from any landline phone. Just enter the number and press  
, and you’re on your way to clear calls.  
To make a call using your keypad:  
1. Make sure your phone is on.  
2. Enter a phone number from standby mode. (If you make  
a mistake while dialing, press  
to erase one digit at a  
time. Press and hold to erase the entire number.)  
3. Press . (To make a call when you are roaming and  
Call Guard is enabled, press and then . See  
4. Press or close the phone when you are finished.  
To redial your previous call, press TALK twice.  
Tip:  
You can also place calls from your phone by using the  
207), speed dialing numbers from your Contacts (page 43),  
using Voice Activated Dialing (page 124), and using your Call  
32  
 
Dialing Options  
When you enter numbers in standby mode, select  
Options (  
) to see the following dialing options.  
To initiate an option, press the corresponding softkey button.  
Send Msg allows you to send text or SMS Voice messages,  
Picture Mail, or a handwritten message, with  
attachments, to the number being dialed.  
Dial dials the number or digits displayed.  
Save: Enter a seven- or ten-digit number (phone number  
and area code) and press Options (left softkey) > Save to  
save the phone number in your Contacts. (See “Saving a  
Find: Enter a digit or string of digits and press Options  
(right softkey). Press Find to display Contacts entries that  
Hard Pause allows you to enter a hard pause. To continue  
dialing, you must press a key. (See “Dialing and Saving  
2sec Pause allows you to enter a two-second pause. The  
phone will pause, then continue dialing without any  
additional keys being pressed. (See “Dialing and Saving  
33  
 
Answering Calls  
To answer an incoming call:  
1. Make sure your phone is on. (If your phone is off,  
incoming calls go to voicemail.)  
2. Press  
to answer an incoming call. (Depending on  
your phone’s settings, you may also answer incoming  
calls by opening the phone or by pressing any number  
information.)  
Your phone notifies you of incoming calls in the following  
ways:  
The phone rings and/or vibrates.  
The backlight illuminates.  
The screen displays an incoming call message.  
If the incoming call is from a number stored in your Contacts,  
the entry’s name is displayed. The caller’s phone number may  
also be displayed, if available.  
If Call Answer is set to Talk Only, the following options are also  
displayed. To select an option, press the corresponding  
softkey button.  
Answer to answer the call.  
Ignore to send the call to your voicemail box.  
To quiet the ringer, press the back, end, or volume key.  
Tip:  
34  
 
Answering a Roam Call With Call Guard Enabled  
Call Guard is an option that helps you manage your roaming  
charges when making or receiving calls while outside the  
Nationwide Sprint PCS Network. Please see Section 2D:  
Controlling Your Roaming Experience for more information  
about roaming.  
To answer a call when you are roaming and Call Guard is enabled:  
Guard” on page 91 for additional information.)  
When your phone is off, incoming calls go directly to  
voicemail.  
Note:  
Ending a Call  
To disconnect a call when you are finished:  
Close the phone or press  
.
Missed Call Notification  
When an incoming call is not answered, the Missed Call log is  
displayed on your screen.  
To display the Missed Call entry from the notification screen:  
Highlight the entry and press  
number, press .)  
. (To dial the phone  
To display a Missed Call entry from standby mode:  
1. Select Menu > Call History > Missed Calls.  
2. Highlight the entry you wish to view and press  
.
35  
Calling Emergency Numbers  
You can place calls to 911 (dial  
and press  
),  
even if your phone is locked or your account is restricted.  
When you place an emergency call, your phone automatically  
enters Emergency mode.  
Note:  
During an emergency call, press Options (right softkey) to  
display your options. To select an option, highlight it and  
press  
.
Unlock Phone to unlock your phone (appears only if the  
phone is locked).  
To close the pop-up menu (appears only if the phone is  
unlocked), press the  
key.  
Press Options (right softkey), then phone info & phone  
number to display your phone number during an emergency  
call.  
Tip:  
To exit Emergency mode:  
1. Press  
to end a 911 call.  
until Emergency mode is exited.  
2. Press  
36  
Enhanced 911 (E911) Information  
This phone features an embedded Global Positioning System  
(GPS) chip necessary for utilizing E911 emergency location  
services where available. When you place an emergency 911  
call, the GPS feature of your phone begins to seek  
information to calculate your approximate location.  
Depending on several variables, including availability and  
access to satellite signals, it may take up to 30 seconds or  
more to determine and report your approximate location.  
Always report your location to the 911 operator when placing an  
emergency call. Some designated emergency call takers,  
known as Public Safety Answering Points (PSAPs) may not be  
equipped to receive GPS location information from your  
phone.  
Note:  
In-Call Options  
Pressing Options (right softkey) during a call displays a list of  
features you may use during the course of a call. To select an  
option, press the corresponding keypad number or highlight  
the option and press  
. The following options are available  
through the Options menu:  
Due to higher volume levels, do not place the phone  
near your ear during monitor use.  
Warning!  
Turn Speaker On/Off allows you to turn on or off the  
speakerphone.  
Key Mute or Key Unmute allows you to mute the key tones  
on your phone so the other caller cannot hear you  
pressing any keys on your handset.  
Contacts accesses the Contacts menu.  
Messaging accesses the Messaging menu options.  
37  
3-Way Call allows you to talk to two different people at the  
same time. (For more information, see “Making a Three-  
Call History checks your call log for Outgoing, Incoming,  
Missed, and Recent calls. You can also erase the logs from  
this menu.  
Voice Memo allows you to record incoming audio from  
your conversation. (For more information, see “Managing  
Tools accesses the Tools menu options.  
Phone Info displays the following menu:  
(1) Phone Number  
(2) Icon Glossary  
(3) Version  
(4) Advanced  
During a call, the left softkey button functions as the Mute  
button. Press it to mute the phone’s microphone for privacy.  
Press it again to Unmute the phone.  
38  
End-of-Call Options  
After receiving a call from or making a call to a phone number  
that is not in your Contacts, the phone number and the  
duration of the call are displayed. The left softkey displays  
the Save option. Select this option if you wish to add the new  
number to your Contacts. (See “Saving a Phone Number”  
below.)  
After receiving a call from or making a call to a phone number  
that is already in your Contacts, the entry name and phone  
number and the duration of the call are displayed. The Right  
Softkey (  
) displays the option Send Msg. Press the Right  
Softkey (  
) if you wish to send the contact a message.  
The End-of-Call options are not displayed for calls identified  
as No ID or Restricted.  
Note:  
Saving a Phone Number  
Your phone can store up to five phone numbers in each  
Contacts entry up to a total of 500 phone numbers. Each  
entry’s name can contain up to 20 characters. Your phone  
automatically sorts the Contacts entries alphabetically.  
(For more information, see Section 2F: Using Contacts on  
To save a number from standby mode:  
1. Enter a phone number and press  
.
2. Select New Entry or Existing Entry and press  
.
The New Entry screen does not display for the first entry saved  
into the contacts. Skip to step 3 if you are entering the first  
number in the contacts.  
Note:  
39  
 
If Existing Entry was selected, press OK to launch the Find  
screen. Locate the desired contact and add the additional  
number to the selected entry.  
Note:  
3. Use your navigation key to select a label (Mobile, Home,  
Work, Pager, or Others) and press  
.
4. Enter a name for the entry using the numeric keys. Press  
to select the desired entry method T9(English),  
44.)  
5. When you’ve finished entering the name, press  
to  
return to the contact entry.  
6. Press  
for Done to save the entry.  
Finding a Phone Number  
You can search Contacts entries for phone numbers that  
contain a specific string of numbers.  
To find a phone number:  
1. While in standby mode, enter three or more of the last  
digits of the phone number. (The more numbers you  
enter, the more specific the search becomes.)  
2. Press Options (  
) and select Find. (All Contacts entries  
matching the entered numbers will be displayed.)  
3. To display the Contacts entry that contains the phone  
number you entered, highlight the entry and press  
.
To dial the number, press  
.
40  
   
Dialing and Saving Phone Numbers With Pauses  
You can dial or save phone numbers with pauses for use with  
automated systems, such as voicemail or credit card billing  
numbers.  
There are two types of pauses available on your phone:  
Hard Pause sends the next set of numbers when you press  
the left softkey button.  
2sec Pause automatically sends the next set of numbers  
after two seconds.  
You can have multiple pauses in a phone number and  
combine two-second and hard pauses.  
Note:  
To dial or save phone numbers with pauses:  
1. Enter the phone number.  
2. Press Options (  
) and select either Hard Pause or 2sec  
Pause.  
3. Enter additional numbers.  
4. Press  
.
– or –  
Press Options (  
) > Save to save the number in your  
Contacts.  
When dialing a number with a hard pause, press the Talk to  
send the next set of numbers.  
Note  
41  
   
Plus (+) Code Dialing  
When placing international calls, you can use Plus Code  
Dialing to automatically enter the international access code  
for your location (for example, 011 for international calls  
placed from the United States).  
To make a call using Plus Code Dialing:  
1. Press and hold  
until a “+” appears on your phone  
display.  
2. Dial the country code and phone number you’re calling  
and press . (The access code for international dialing  
will automatically be dialed, followed by the country  
code and phone number.)  
Dialing From the Contacts List  
To dial directly from a Contacts entry:  
1. Select Menu > Contacts > Find.  
Press Contacts (right softkey) to list entries.  
Shortcut:  
2. Highlight the entry you want to call and press  
.
– or –  
To dial another number from the entry, highlight the  
name and press , then highlight the number you  
wish to call and press  
.
42  
   
Using Speed Dialing  
You can store up to 98 numbers in your phone’s speed dial  
memory to make contacting friends and family as easy as  
pressing a button or two. With this feature, you can dial  
speed dial entries using one key press for locations 2-9 or two  
key presses for locations 10-99.  
To use One-Touch Dialing for speed dial locations 2-9:  
Press and hold the appropriate key for approximately  
two seconds. The display confirms that the number has  
been dialed when it shows the name and number of the  
speed dial.  
To use Two-Touch Dialing for speed dial locations 10-99:  
1. Press the first digit.  
2. Press and hold the second digit for approximately two  
seconds. The display confirms that the number has been  
dialed when it shows the name and number of the  
speed dial.  
Speed dialing is not available when you are roaming; when  
you are roaming off the Nationwide Sprint PCS Network, you  
must always dial using 11 digits (1 + area code + number).  
Note:  
43  
     
Entering Text  
Selecting a Character Input Mode  
Your phone provides convenient ways to enter words, letters,  
punctuation, and numbers whenever you are prompted to  
enter text (for example, when adding a Contacts entry or  
when using Sprint PCS Mail and SMS Text Messaging).  
To change the character input mode:  
1. When you display a screen where you can enter text,  
press the right softkey to change the character input  
mode.  
2. Select one of the following options:  
VoiceMode to enter text by speaking into your  
phone. Speech is converted to text and displayed on  
T9(English) to enter text using a predictive text  
entering system that reduces the number of keys  
that need to be pressed while entering a word  
Alpha to cycle through the alpha characters  
associated with the letters on the keypad  
Symbol to enter symbols (see page 47).  
Number to enter numbers by pressing the numbers  
Preset Msg to enter preprogrammed messages (see  
Recent Msg to enter a message from a list of  
previous messages.  
Emoticons to enter “emoticons” (see page 47).  
44  
       
When entering text, press the * (Shift) key to change letter  
capitalization (Abc >ABC >abc).  
Tip:  
VoiceMode  
VoiceMode dictation software allows you to convert your  
speech to text when sending a text message. With VoiceMode,  
you can address an email or SMS text message in one step. You  
can also customize the VoiceMode dictionary by adding your  
own words. (For more information, see.)  
Entering Characters Using T9 Text Input  
T9 Text Input lets you enter text in your Sprint Power Vision  
Phone by pressing keys just once per letter. (To select the T9  
Word mode when entering text, see “Selecting a Character  
T9 Text Input analyzes the letters you enter using an intuitive  
word database and creates a suitable word. (The word may  
change as you type.)  
To enter a word using T9(English) Text Input:  
1. Select the T9(English) character input mode. (See  
“Selecting a Character Input Mode” on page 44.)  
2. Press the corresponding keys once per letter to enter a  
word (for example, to enter the word “Bill,” press  
). (If you make a mistake, press  
to erase a single character. Press and hold  
an entire entry.)  
to delete  
If the word you want does not display after you have entered  
all the letters, press to scroll through additional word  
selections. To accept a word and insert a space, press  
.
45  
   
Entering Characters by Tapping the Keypad  
To enter characters by tapping the keypad:  
2. Press the corresponding keys repeatedly until the  
desired letter appears (for example, to enter the word  
“Bill,” press  
times, and  
twice,  
three times,  
three  
three times again). (If you make a  
to erase a single character. Press and  
mistake, press  
hold  
to delete an entire entry.  
By default, the first letter of an entry is capitalized and the  
following letters are lower cased. After a character is entered,  
the cursor automatically advances to the next space after two  
seconds or when you enter a character on a different key.  
Characters scroll in the following order:  
. ,@ 1 ? ! * # /  
A B C 2  
T U V 8  
W X Y Z 9  
0
D E F 3  
G H I 4  
J K L 5  
Space  
Shift  
M N O 6  
P Q R S 7  
46  
   
Entering Numbers, Symbols, Smileys, and Preset  
Messages  
To enter numbers:  
Select the Number mode and press the appropriate key.  
To enter symbols:  
Input Mode” on page 44.) To enter a symbol, press the  
appropriate key indicated on the display.  
To enter “emoticons” (smileys):  
Select the Emoticons mode and press the  
To enter preset messages:  
2. Scroll to the desired preprogrammed message and  
press  
.
Preset messages make composing text messages even easier  
by allowing you to enter preset messages, such as “Meet me  
at,” “Let’s get lunch,” or a customized preset message of your  
own. (For more information on preset messages, please see  
Note:  
To enter recent messages:  
1. Select the Recent Msg mode. (See “Selecting a Character  
2. Scroll to the desired previous message and press  
.
47  
             
48  
Section 2B  
Controlling Your Phone’s Settings  
In This Section  
Call Setup Options  
Using the menu options available on your phone, you can  
customize your phone to sound, look, and operate just the way  
you want it to. This section describes how you can change your  
phone’s settings to best suit your needs. Take a few moments  
to review these options and to adjust or add settings that are  
right for you.  
49  
     
Sound Settings  
Ringer Types  
Ringer types help you identify incoming calls and messages.  
You can assign ringer types to individual Contacts entries,  
types of calls, and types of messages.  
Preprogrammed Ringers include a variety of standard  
ringer types and familiar music.  
Vibrating Ringer alerts you to calls or messages without  
disturbing others.  
Downloaded Ringers can be downloaded right to your  
phone.  
Selecting Ringer Types for Voice Calls  
Your phone provides a variety of ringer options that allow you  
to customize your ring and volume settings. These options  
allow you to identify incoming calls by the ring.  
To select a ringer type for voice calls:  
1. Select Menu > Settings > Sounds > Ringer Type >  
Voice Calls.  
2. Select With Caller ID or No Caller ID.  
3. Select Single Tones, Ring Tones, Melodies, My Content, or  
My Videos and press  
. (The list of ringers or videos is  
displayed.)  
4. Use your navigation key to scroll through the available  
ringers. A sample ringer will sound as you highlight  
each option.  
5. Press  
.
50  
     
Selecting Ringer Types for Messages  
To select a ringer type for messages:  
1. Select Menu > Settings > Sounds > Ringer Type > Messages.  
2. Select Voicemail, Text Message, or Picture Mail.  
3. Select Single Tones, Ring Tones, Melodies, or My Content  
and press  
. (The list of preprogrammed ringers is  
displayed.)  
4. Use your navigation key to scroll through the available  
ringers. A sample ringer will sound as you highlight  
each option.  
5. Press  
to assign the desired ringer.  
Selecting Ringer Types for Scheduled Events  
To select a ringer type for scheduled events:  
1. Select Menu > Settings > Sounds > Ringer Type > Schedule.  
2. Select Single Tones, Ring Tones, Melodies, or My Content  
and press  
. (The list of preprogrammed ringers is  
displayed.)  
3. Use your navigation key to scroll through the available  
ringers. A sample ringer will sound as you highlight  
each option.  
4. Press  
to assign the desired ringer.  
Selecting Ringer Types for Roam Ringer  
To select a ringer type for the roam ringer:  
1. Select Menu > Settings > Sounds > Ringer Type >  
Roam Ringer.  
2. Select Normal, or Distinctive and press  
.
51  
Selecting a Key Tone  
Your phone offers a number of options for selecting the  
audible tones accompanying a key press. (Longer tone  
lengths may be better for tone recognition when dialing  
voicemail or other automated systems.)  
To select a key tone:  
1. Select Menu > Settings > Sounds > Key Tone.  
2. Select Tone Type and press  
.
3. Select DTMF, Xylophone, or Voice and press  
.
52  
 
Key Tone Level  
Your phone allows you to set the desired volume level of the  
key tones.  
To set the key tone level:  
1. Select Menu > Settings > Sounds > Key Tone.  
2. Select Key Tone Level and press  
.
3. Press  
up or down until you hear the desired tone  
level and press  
.
Key Tone Length  
The key tone length allows you to choose between short or  
long tones when pressing a key. Longer tone lengths may be  
better for tone recognition when dialing voicemail or other  
automated systems.  
To set the key tone length:  
1. Select Menu > Settings > Sounds > Key Tone > Tone Length.  
2. Select Short or Long and press  
.
53  
Adjusting the Phone’s Volume Settings  
You can adjust your phone’s volume settings to suit your  
needs and your environment.  
To adjust the phone’s ringer volume:  
1. Select Menu > Settings > Sounds > Volume > Ringer.  
2. Using the navigation key, select Separate Volume. (Select  
Always Vibrate to make the ringer vibrate at any volume  
level.)  
Separate Volume is not available for Ringer volume.  
Note:  
3. Use the navigation key to choose a volume level and  
select Done (  
).  
You can adjust the ringer volume in standby mode (or the  
earpiece volume during a call) by using the volume key on the  
left side of your phone.  
Tip:  
To adjust your phone’s volume settings:  
1. Select Menu > Settings > Sounds > Volume > Advanced.  
2. Select Text Message, Picture Mail, Voice Mail, Alarms, or  
App. Volume.  
3. Using the navigation key, select Separate Volume. (Select  
Always Vibrate to make the ringer vibrate at any volume  
level.)  
4. Use the navigation key to choose a volume level and  
select Done (  
).  
54  
 
Alert Notification  
Your phone can alert you with an audible tone when you  
change service areas, once a minute during a voice call, when  
the signal fades, when powering your phone on or off, or  
when a call has been connected.  
To enable or disable alert sounds:  
1. Select Menu > Settings > Sounds > Alerts.  
2. Select Minute Beep, Service, Connect, or Sig. Fade Tone and  
press  
.
If Power On or Power Off is selected, choose Off, Mystery,  
Crystal, or Exciting and press OK  
Note:  
3. Select On or Off and press  
.
Silence All  
There may be times when you need to silence your phone  
entirely. The phone’s Silence All option allows you to mute all  
sounds without turning your phone off.  
To activate Silence All:  
With the phone open, press and hold the volume  
key down in standby mode. (The screen will display  
“Silence All.”)  
To deactivate Silence All:  
Press the volume key up repeatedly to select a desired  
volume level.  
55  
   
Display Settings  
Changing the Text Greeting  
The text greeting can be up to 14 characters and is displayed  
on your phone’s screen in standby mode. You may choose to  
keep the phone’s default greeting (“Sprint”), or you may enter  
your own custom greeting.  
To display or change your greeting:  
1. Select Menu > Settings > Display > Greeting > Custom.  
2. Enter a custom greeting using your keypad and press  
existing greeting one character at a time, press  
. To  
erase the entire greeting, press and hold  
.)  
Changing the Backlight Time Length  
The backlight setting lets you select how long the display  
screen and keypad are backlit after any key press is made.  
To change the backlight setting:  
1. Select Menu > Settings > Display > Backlight > Main  
Display.  
2. Select a time setting and press  
.
To change the keypad setting:  
1. Select Menu > Settings > Display > Backlight > Keypad.  
2. Select a time setting and press  
.
Long backlight settings affect the battery’s talk and standby  
times.  
Note:  
56  
         
To change the brightness setting:  
1. Select Menu > Settings > Display > Backlight > Brightness.  
2. Select the desired brightness and press  
.
To change the sub contrast setting:  
1. Select Menu > Settings > Display > Backlight >  
Sub Contrast.  
2. Select Lowest, Low, Med, High, or Highest and press  
.
Changing the Display Screen  
Your phone offers options for what you see on the main LCD  
screen and on the sub LCD screen.  
To change the display images on the main LCD screen:  
1. Select Menu > Settings > Display > Screen Saver.  
2. Select Main LCD.  
3. Select Preset Images, My Content, or My Albums and  
press  
.
4. Choose the desired image and press Assign (  
).  
To change the display images on the sub LCD screen:  
1. Select Menu > Settings > Display > Screen Saver.  
2. Select Sub LCD.  
3. Select Preset Images or Main LCD Image and press  
.
4. Choose the desired image and press Assign (  
).  
57  
     
Changing the Brightness  
You can adjust your screen’s brightness to suit your  
surroundings.  
To adjust the display’s brightness:  
1. Select Menu > Settings > Display > Backlight > Brightness.  
2. Press your navigation key up or down to adjust the  
brightness and press Done (  
).  
Changing the Phone’s Menu Style  
Your phone allows you to choose how the menu appears on  
your display screen.  
To select the display’s menu style:  
1. Select Menu > Option (  
) > Menu Style.  
2. Select 3x4 Black or 3x4 White to view each main menu  
item as an animated icon or List White to view the main  
menu as a list with an animated icon, and press  
.
Changing the Font Color  
You can customize your phone’s display font by selecting a  
color scheme or style to reflect your personality.  
To change the display’s theme color:  
1. Select Menu > Settings > Display > Dialing Font > Basic >  
Color.  
2. Select Basic, Rainbow, Monochrome, or Hyphenate and  
press  
.
58  
 
Changing the Dialing Font  
This setting allows you to adjust the display appearance  
when dialing phone numbers.  
To change the dialing font:  
1. Select Menu > Settings > Display > Dialing Font > Basic >  
Size.  
2. Select Large, Normal, or Small and press  
.
Alternative Dialing Fonts  
In addition to the normal display font, your phone also  
includes two new display fonts called Feather and Post it.  
These fonts display graphical representations onscreen when  
dialing.  
To select a dialing font:  
1. Select Menu > Settings > Display > Dialing Font.  
2. Select Feather and press  
.
Changing the Foreground  
Choose whether you want your phone’s clock or calendar to  
display on screen in analog mode, digital mode, or with time  
and date.  
To change the appearance on the standby screen:  
1. Select Menu > Settings > Display > Set Foreground.  
2. Select Digital Clock, Analog Clock, Calendar, or Others and  
press  
.
3. Press the navigation key left or right to display the  
available screen locations.  
4. Press Assign (  
) to apply the foreground setting.  
59  
Color Set Type  
Choose between black or white menu backgrounds.  
Depending on viewing conditions, it might be helpful to  
modify these settings.  
To set the color set type:  
1. Select Menu > Settings > Display > Color Set Type.  
2. Select White or Black and press  
.
60  
 
Location Settings  
Your phone is equipped with a Location feature for use in  
connection with location-based services that may be  
available in the future.  
The Location feature allows the network to detect your  
position. Turning Location off will hide your location from  
everyone except 911.  
Turning Location on will allow the network to detect your  
position using GPS technology, making some Sprint PCS  
applications and services easier to use. Turning Location off  
will disable the GPS location function for all purposes except  
911, but will not hide your general location based on the cell  
site serving your call. No application or service may use your  
location without your request or permission. GPS-enhanced  
911 is not available in all areas.  
Note:  
To enable your phone’s Location feature:  
1. Select Menu > Settings > Others > Location. (The Location  
disclaimer is displayed.)  
2. Read the disclaimer and press  
3. Select On or Off press  
When the Location feature is on, your phone’s standby screen  
will display the icon. When Location is turned off, the  
.
.
icon will be displayed.  
61  
   
Messaging Settings  
Staying connected to your friends and family has never been  
easier. With your phone’s advanced messaging capabilities,  
you can send and receive many different kinds of text  
messages without placing a voice call.  
Your phone’s messaging settings make text messaging even  
faster and easier by letting you decide how you would like to  
be notified of new messages, create a signature with each  
sent message, and create your own canned messages, to  
name just a few.  
Setting Message Alerts  
When new messages arrive, you can choose to have your  
phone notify you by playing an audible alert.  
To hear an alert when you receive a new message:  
1. Select Menu > Messaging > Settings > General >  
Message Alert.  
2. Select Volume, Type, or Reminder and press  
.
3. Select the desired options and press  
.
Deleting Old Messages  
You can delete messages that you’ve already read whenever  
you like, or you can have your phone delete them  
automatically for you when your phone's message memory  
becomes full.  
To automatically delete read messages:  
1. Select Menu > Messaging > Settings > General >  
Auto-Erase.  
2. Select Yes or No and press  
.
62  
       
Adding a Customized Signature  
Each message you send can have a customized signature to  
reflect your personality.  
To add a customized signature to each sent message:  
1. Select Menu > Messaging > Settings > Text Message >  
Edit Signature.  
2. Select On and press  
signature to your outgoing messages, select Off and  
press  
.)  
. (If you do not wish to attach a  
3. Enter your signature and press  
Managing Preset Messages  
Your phone is programmed with 10 preset messages to help  
make sending text messages faster and easier. These  
messages, such as “Where are you?,” “Let’s get lunch,” and  
“Meet me at,” can be customized or deleted to suit your  
needs. You can even add your own preset messages to the list  
(up to 20 messages total).  
To edit or delete a preset message:  
1. Select Menu > Messaging > Settings > General >  
Preset Messages. (The list of preset messages is  
displayed.)  
2. To edit or delete a preset message, highlight it and press  
Edit (  
– or –  
Select Options(  
), then select Erase to delete the  
selected message. Select Yes to confirm. (Select Noto  
cancel the deletion.)  
63  
   
To add a new preset message:  
1. Select Menu > Messaging > Settings > General >  
Preset Messages. (The list of preset messages is  
displayed.)  
2. To add a new message, select the desired message  
location, press Options (  
and press . (Your new message will be added to the  
) and select Add New.  
beginning of the list.)  
Text Message Settings  
Text Message settings allow you to configure the options  
associated with the text messages sent from your phone.  
These options include:  
Save in Outbox - allows you to save a copy of a sent  
message in your outbox.  
Priority - allows you to set a priority level of Normal  
or Urgent for text messages.  
Call Back # - allows you to set the call back number  
for the recipient to view when receiving a text  
message.  
Edit Signature - allows you to set up your signature  
which will append itself to the end of all text  
messages sent from your phone.  
To save new messages in outbox:  
1. Select Menu > Messaging > Settings > Text Message >  
Save in Outbox.  
2. Select Yes or No and press  
.
64  
To set the priority level:  
1. Select Menu > Messaging > Settings > Text Message >  
Priority.  
2. Select Normal or Urgent and press  
.
To set the Call Back #:  
1. Select Menu > Messaging > Settings > Text Message >  
Call Back #.  
2. Select None, your phone number (xxx-xxx-xxxx), or Other  
and press  
.
To set up your signature:  
1. Select Menu > Messaging > Settings > Text Message >  
Edit Signature.  
2. Select On or Off and press  
.
3. If On is selected, enter you signature using the keypad  
and press  
for Done.  
Voice SMS Options  
These settings allow you to configure the Voice SMS settings  
that are used when sending SMS Voice messages to others.  
These options include:  
Speakerphone - allows you to turn the speakerphone  
on or off for recording SMS Voice messages.  
From Name - allows you to enter a name that will  
display when the recipient receives an SMS Voice  
message.  
To turn speakerphone on or off:  
1. Select Menu > Messaging > Settings > VoiceSMS Opt. >  
Speakerphone.  
2. Select On or Off and press  
.
65  
To enter the from name:  
1. Select Menu > Messaging > Settings > VoiceSMS Opt. >  
From Name.  
2. Enter the desired name using the keypad and press  
.
Airplane Mode  
Airplane Mode allows you to use many of your phone’s  
features, such as Games, Music, Notepad, Voice Memos, etc.,  
when you are in an airplane or in any other area where  
making or receiving calls or data is prohibited. When your  
phone is in Airplane Mode, it cannot send or receive any calls  
or access online information.  
To set your phone to Airplane Mode:  
1. Select Menu > Settings > Others > Airplane Mode.  
2. Read the disclaimer and press  
.
3. Select On, Off, or On PowerUp and press  
.
While in Airplane Mode, your phone’s standby screen will  
display “Phone off.”  
66  
     
TTY Use With Sprint PCS Service  
A TTY (also known as a TDD or Text Telephone) is a  
telecommunications device that allows people who are  
deaf, hard of hearing, or who have speech or language  
disabilities to communicate by telephone.  
Your phone is compatible with select TTY devices. Please  
check with the manufacturer of your TTY device to ensure  
that it supports digital wireless transmission. Your phone and  
TTY device will connect via a special cable that plugs into your  
phone’s headset jack. If this cable was not provided with your  
TTY device, contact your TTY device manufacturer to purchase  
the connector cable.  
When establishing your Sprint PCS Service, please call Sprint  
Customer Service via the state Telecommunications Relay  
Service (TRS) by first dialing  
. Then provide  
the state TRS with this number: 866-727-4889.  
To turn TTY Options on or off:  
1. Press Menu > Settings > Others > TTY Options from  
standby mode. (An informational message is displayed.)  
2. Press  
3. Select TTY Off, TTY Full, TTY + Hear, or TTY + Talk and  
press  
.
.
In TTY Mode, your phone will display the TTY access icon  
when a headset or TTY device is plugged in.  
Note:  
If TTY mode is enabled, the audio quality of non-TTY  
devices connected to the headset jack may be impaired.  
67  
   
911 Emergency Calling  
WARNING  
Sprint recommends that TTY users make emergency  
calls by other means, including Telecommunications  
Relay Services (TRS), analog cellular, and landline  
communications. Wireless TTY calls to 911 may be  
corrupted when received by public safety answering  
points (PSAPs), rendering some communications  
unintelligible. The problem encountered appears  
related to TTY equipment or software used by PSAPs.  
This matter has been brought to the attention of the  
FCC, and the wireless industry and PSAP community  
are currently working to resolve this.  
Updating Phone Software  
The update phone software option allows you to download  
and update the software in your phone automatically. Only  
the internal software is updated; no contact entries or other  
information saved to your phone will be deleted.  
To update your phone:  
1. Press Menu > Settings > Others > Update Phone SW from  
standby mode.  
2. Follow the onscreen instructions.  
68  
     
Phone Setup Options  
Favorites  
Your phone offers you the option of assigning favorite or  
often-used functions. Selecting Favorites (  
) in standby  
mode will launch your personal favorite list.  
To assign your shortcut key:  
1. Select Favorites (  
).  
2. Select the desired location and select Options (  
) >  
Replace.  
3. Press the navigation key up or down to highlight the  
desired function and press  
.
Display Language  
You can choose to display your phone’s onscreen menus in  
English or in Spanish.  
To assign a language for the phone’s display:  
1. Select Menu > Settings > Others > Language.  
2. Select English or Español and press  
.
69  
   
Call Setup Options  
Call Setup options allow you to set up the following options:  
Abbreviated Dialing allows you to program a five- or six-  
digit prefix for commonly used phone numbers.  
Contacts Match allows you to turn on or off the contacts  
matching feature.  
Restriction allows you to restrict outgoing calls.  
Call Answer allows you to set up how you answer  
incoming calls.  
Auto Answer allows you to answer incoming calls  
automatically with the optional hands-free car kit.  
Call Answer Mode  
You can determine how to answer incoming calls on your  
phone, whether you want to be required to press  
press any number key, or simply to open the phone.  
, to  
To set call answer mode:  
1. Select Menu > Settings > Others > Call Setup > Call Answer.  
2. To select an option, highlight it and press  
.
Any Key to allow an incoming call to be answered by  
opening the phone or pressing any key.  
Talk Key to require  
incoming calls.  
to be pressed to answer all  
Flip Open to answer the call when the phone is  
opened.  
70  
     
Auto Answer Mode  
You may set your phone to automatically pick up incoming  
calls when connected to an optional hands-free car kit  
or headset.  
To set Auto Answer mode:  
1. Select Menu > Settings > Others > Call Setup >  
Auto Answer.  
2. Highlight Yes and press  
to answer calls  
automatically when the phone is connected to a hands-  
free car kit or a headset (sold separately). Remember,  
your phone will answer calls in Auto Answer mode even  
if you are not present.  
Abbreviated Dialing  
Abbreviated dialing allows you to program a five- or six-digit  
prefix for commonly used phone numbers. When abbreviated  
dialing is on, you can enter the last four or five digits of any  
phone number that matches the five- or six-digit prefix, and  
the number is dialed.  
To set up abbreviated dialing:  
1. Select Menu > Settings > Others > Call Setup > Abbrev. Dial.  
2. Select On or Off and press  
3. Input the five- or six-digit prefix (for example, area code  
and prefix) and press  
.
.
71  
   
Making an Abbreviated Dial Call  
To make a call:  
1. Enter the last four or five digits of the prefix phone  
number.  
2. Abbrev. Dial is displayed in the lower left corner with the  
prefix digits displayed.  
If there is more than one contact entry that matches the last  
four or five digits, a list is displayed which allows you to select  
the desired number to call.  
Note:  
3. Press  
to make the call.  
Contacts Match  
With the Contacts Match feature, your phone displays the  
contact’s name and phone number if the incoming call or  
outgoing call is in your Contacts list.  
To access Contacts Match:  
1. Select Menu > Settings > Others > Call Setup >  
Contacts Match.  
2. Select On or Off and press  
.
72  
 
Restriction  
Allows you to restrict outgoing call options by selecting one  
of the following options:  
Allow all to allow outgoing calls to be made (no  
restrictions).  
Contacts Only to allow outgoing calls to only those  
numbers saved in the Contacts list.  
Special# Only to allow outgoing calls to only the numbers  
set up in the special numbers list. (See “Using Special  
To access call restriction:  
1. Select Menu > Settings > Others > Call Setup > Restriction.  
2. Enter your lock code.  
3. Select Outgoing Call and press  
4. Select Allow all, Contacts Only, or Special# Only and  
press  
.
.
73  
 
Customizing the User Interface  
Your phone allows you customize the user interface (UI) of  
the Standby Screen, Main Menu, and My Favorites settings  
with your choice of downloaded themes to reflect your  
personality. You can download the latest themes directly into  
your phone using My Content.  
Downloading Themes  
To download an available theme to your phone:  
1. Select Menu > My Content > Themes > Get New Themes.  
(The browser will launch and take you to the  
corresponding download menu.)  
2. Once you’ve selected a theme you wish to download,  
highlight it and press  
or press Go (  
). (For more  
information on navigating the Web, see “Navigating  
the Web” on page 196.)  
3. From the information page, select Buy. (The theme will  
download automatically. When the “New Download”  
screen appears, the theme has been successfully  
downloaded to your phone.)  
Changing Display Themes  
You can change your phone’s display appearance by selecting  
the downloaded themes.  
To change the display themes:  
1. Select Menu > Settings > Display > Set Theme.  
2. Select Classic View or Tropical, or any of the other  
available downloaded themes, and press  
.
74  
   
Section 2C  
Setting Your Phone’s Security  
In This Section  
Security Features for Sprint PCS Vision  
By using the security settings on your phone, you receive peace of  
mind without sacrificing flexibility. This section will familiarize  
you with your phone’s security settings. With several options  
available, you can customize your phone to meet your  
personal needs.  
75  
   
Accessing the Security Menu  
All of your phone’s security settings are available through the  
Security menu. You must enter your lock code to view the  
Security menu.  
To access the Security menu:  
1. Select Menu > Settings > Security.  
2. Enter your lock code to display the Security menu.  
If you can’t recall your lock code, try using the last four digits  
of either your Social Security number or wireless phone  
number or try 0000 or NATL (6285). If none of these work, call  
Sprint Customer Service at 1-888-211-4PCS (4727).  
Tip:  
Using Your Phone’s Lock Feature  
Locking Your Phone  
When your phone is locked, you can only receive incoming  
calls or make calls to 911, Sprint Customer Service, or special  
To lock your phone:  
1. From the Security menu, select Lock Phone.  
2. Highlight Lock Now and press  
lock the next time it is turned on, select On Power-Up  
and press  
.)  
. (To set your phone to  
76  
       
Unlocking Your Phone  
To unlock your phone:  
1. From standby mode, press  
,
,
, or  
.
2. Enter your lock code.  
Calling in Lock Mode  
You can place calls to 911 and to your special numbers when  
in lock mode. (For information on special numbers, see  
To place an outgoing call in lock mode:  
To call an emergency number, special number, or Sprint  
Customer Service, enter the phone number and press  
.
Locking Pic/Video  
When your pictures and videos are locked, it prevents anyone  
from accessing the Pic/Video menu without first having to  
enter a security code.  
To lock the pic /video menu:  
1. Select Menu > Settings > Security.  
2. Enter your lock code. (The Security menu is displayed.)  
3. Select Lock Pic/Video and press  
4. Select On and press  
.
.
77  
   
Changing the Lock Code  
To change your lock code:  
1. Select Menu > Settings > Security.  
2. Enter your lock code. (The Security menu is displayed.)  
3. Select Change Lock.  
4. Enter your new lock code and press  
.
5. Re-enter your new lock code and press  
.
Lock Service  
This setting allows you to lock voice call functions and  
Sprint PCS Vision/Sprint Power Vision services. When you  
enable Lock Services, you will be unable to make new calls  
(excluding emergency numbers) or to access the Vision  
services until the lock has been disabled in the Security menu.  
Locking Voice Services  
1. Select Menu > Settings > Security.  
2. Enter your lock code. (The Security menu is displayed.)  
3. Select Lock Services and press  
.
4. Select Voice and press  
.
5. Select Lock and press  
.
78  
   
Locking Sprint Power Vision  
1. Select Menu > Settings > Security.  
2. Enter your lock code. (The Security menu is displayed.)  
3. Select Lock Services and press  
.
.
4. Select Power Vision and press  
5. Select Lock and press  
.
Using Special Numbers  
Special numbers are important numbers that you have  
designated as being “always available.” You can call and  
receive calls from special numbers even if your phone is  
locked.  
You can save up to three special numbers in addition to  
your Contacts entries (the same number may be in both  
directories).  
To add or replace a special number:  
1. Select Menu > Settings > Security.  
2. Enter your lock code. (The Security menu is displayed.)  
3. Select Special #.  
4. Select a location for your entry and press  
5. Enter the number and press  
.
.
There are no speed dial options associated with special  
numbers.  
Note:  
79  
     
Erasing Contacts  
You can quickly and easily erase all the contents of your  
Contacts list.  
To erase all the names and numbers in your Contacts:  
1. Select Menu > Settings > Security.  
2. Enter your lock code. (The Security menu is displayed.)  
3. Select Erase > Erase Contacts and press  
4. If you are certain you would like to erase all of your  
Contacts entries, select Yes and press  
.
.
Erasing My Content  
You can use your phone’s security menu to erase all content  
you have downloaded to your phone.  
To erase all downloads:  
1. Select Menu > Settings > Security.  
2. Enter your lock code. (The Security menu is displayed.)  
3. Select Erase > Erase My Content and press  
4. If you are certain that you would like to erase all content  
downloaded to your phone, select Yes and press  
.
.
80  
       
Erasing Pic/Video  
You can use your phone’s Security menu to erase all pictures  
and videos stored in your phone.  
This process will erase all pictures/videos stored in the phone.  
Note:  
To erase all pictures and videos:  
1. Select Menu > Settings > Security.  
2. Enter your lock code. (The Security menu is displayed.)  
3. Select Erase > Erase Pic/Video and press  
.
4. If you are certain that you would like to erase all  
pictures and videos stored in your phone, select Yes and  
press  
.
81  
   
Erasing Voice Memos  
You can use your phone’s Security menu to erase all voice  
memos stored in your phone.  
This process will erase all voice memos stored in the phone.  
Note:  
To erase all voice memos:  
1. Select Menu > Settings > Security.  
2. Enter your lock code. (The Security menu is displayed.)  
3. Select Erase > Erase Voice Memo and press  
4. If you are certain that you would like to erase all voice  
memos stored in your phone, select Yes and press  
.
.
Erasing Messages  
You can use your phone’s Security menu to erase all messages  
stored in your phone.  
This process will erase all messages stored in the phone.  
Note:  
To erase all messages:  
1. Select Menu > Settings > Security.  
2. Enter your lock code. (The Security menu is displayed.)  
3. Select Erase > Erase Messages and press  
.
4. If you are certain that you would like to erase all  
messages stored in your phone, select Yes and  
press  
.
82  
       
Resetting Your Default Settings  
Resetting the default settings restores all the default settings  
to your phone.  
To reset your phone:  
1. Select Menu > Settings > Security.  
2. Enter your lock code. (The Security menu is displayed.)  
3. Select Default Settings and press  
.
4. If you are certain that you would like to restore all of the  
default settings, select Yes and press  
.
Resetting Your Favorites  
Resetting the favorites restores only the factory default  
favorite settings installed when the phone was shipped.  
To reset favorites:  
1. Select Menu > Settings > Security.  
2. Enter your lock code. (The Security menu is displayed.)  
3. Select Reset Favorites and press  
.
4. If you are certain that you would like to restore all of the  
factory favorite settings, select Yes and press  
.
83  
       
Resetting Your Phone  
Resetting the phone restores all the factory defaults,  
including the ringer types and display settings.  
To reset your phone:  
1. Select Menu > Settings > Security.  
2. Enter your lock code. (The Security menu is displayed.)  
3. Select Reset Phone and press  
4. If you are certain that you would like to restore all of the  
factory settings, select Yes and press  
.
.
84  
   
Security Features for Sprint PCS Power Vision  
Enabling and Disabling Sprint PCS Vision Services  
You can disable Sprint PCS Vision services, including Sprint  
Power Vision, without turning off your phone; however, you  
will not have access to all Sprint PCS Vision and Sprint Power  
Vision services, including Web and messaging. Disabling  
Sprint PCS Vision will avoid any charges associated with  
Vision services. While signed out, you can still place or receive  
phone calls, check voicemail, and use other voice services. You  
may enable Sprint PCS Vision services again at any time.  
To disable Sprint PCS Vision services:  
Select Menu > Settings > Power Vision > Disable Vision.  
(A message will appear.)  
To enable Sprint PCS Vision services:  
Select Menu > Settings > Power Vision > Enable Vision. (A  
message will appear.)  
Enabling or disabling Sprint PCS Vision services will have the  
same effect on Sprint Power Vision services in areas with  
high-speed data coverage.  
Note:  
85  
     
86  
Section 2D  
Controlling Your Roaming Experience  
In This Section  
Understanding Roaming  
Setting Your Phone’s Roam Mode  
Controlling Roaming Charges Using Call Guard  
Roaming is the ability to make or receive calls when you’re off the  
Nationwide Sprint PCS Network. Your new digital dual-band  
M500 by Samsung works anywhere on the Nationwide Sprint  
PCS Network and allows you to roam on other 1900 and 800  
MHz digital networks where we’ve implemented roaming  
agreements with other carriers.  
This section explains how roaming works as well as special  
features that let you manage your roaming experience.  
87  
       
Understanding Roaming  
Recognizing the Roaming Icon on the Display Screen  
Your phone’s display screen always lets you know when  
you’re off the Nationwide Sprint PCS Network. Any time you  
are roaming, the phone displays the roaming icon ( ).  
Remember, when you are using your phone off the  
Nationwide Sprint PCS Network, always dial numbers using  
11 digits (1 + area code + number).  
Tip:  
Unless your Sprint PCS Service Plan includes roaming, you will  
pay a higher per-minute rate for roaming calls.  
Note:  
Roaming on Other Digital Networks  
When you’re roaming on digital networks, your call quality  
and security will be similar to the quality you receive when  
making calls on the Nationwide Sprint PCS Network.  
However, you may not be able to access certain features, such  
as Sprint PCS Vision or Sprint Power Vision.  
If you’re on a call when you leave the Nationwide Sprint PCS  
Network and enter an area where roaming is available, your  
call is dropped. If your call is dropped in an area where you  
think Sprint PCS Service is available, turn your phone off and  
on again to reconnect to the Nationwide Sprint PCS Network.  
Note:  
88  
 
Checking for Voicemail Messages While Roaming  
When you are roaming off the Nationwide Sprint PCS  
Network, you will not receive on-phone notification of new  
voicemail messages. Callers can still leave messages, but you  
will need to periodically check your voicemail for new  
messages if you are in a roaming service area for an extended  
time.  
To check your voicemail while roaming:  
1. Dial 1 + area code + your phone number.  
2. When you hear your voicemail greeting, press  
.
3. Enter your passcode at the prompt and follow the voice  
prompts.  
When you return to the Nationwide Sprint PCS Network,  
voicemail notification will resume as normal.  
89  
Setting Your Phone’s Roam Mode  
Your phone allows you to control your roaming capabilities.  
By using the Roaming menu option, you can determine which  
signals your phone accepts.  
Set Mode  
Choose from three different settings on your digital dual-  
band phone to control your roaming experience.  
To set your phone’s roam mode:  
1. Select Menu > Settings > Roaming > Set Mode.  
2. To select an option, highlight it and press  
.
Automatic seeks Sprint PCS Service. When Sprint PCS  
Service is unavailable, the phone searches for an  
alternate system.  
Roaming only forces the phone to seek a roaming  
system. The previous setting (Sprint Only or  
Automatic) is restored the next time the phone is  
turned on.  
Sprint allows you to access the Nationwide  
Sprint PCS Network only and prevents roaming on  
other networks.  
90  
   
Using Call Guard  
Your phone has two ways of alerting you when you are  
roaming off the Nationwide Sprint PCS Network: the  
onscreen roaming icon and Call Guard. Call Guard makes it  
easy to manage your roaming charges by requiring an extra  
step before you can place or answer a roaming call. (This  
additional step is not required when you make or receive calls  
while on the Nationwide Sprint PCS Network.)  
To turn Call Guard on or off:  
1. Select Menu > Settings > Roaming > Call Guard.  
2. Highlight On or Off and press  
.
Voice dialing and speed dialing are not available when you  
are roaming with Call Guard enabled.  
Note:  
To place roaming calls with Call Guard on:  
1. From standby mode, dial 1 + area code + the seven-digit  
number and press  
.
2. Select Roam Call (  
).  
To answer incoming roaming calls with Call Guard on:  
1. Press  
2. Select Answer (  
.
).  
If the Call Guard feature is set to On, you need to take an extra  
step to make or receive roaming calls.  
Note:  
91  
     
Using Data Roam Guard  
Data Roam Guard allows you ask before roaming off the  
Nationwide Sprint PCS Network. Data Roam Guard makes it  
easy to manage your roaming charges by requiring an extra  
step before you access data during roaming. (This additional  
step is not required while on the Nationwide Sprint PCS  
Network.)  
To turn Data Roam Guard on or off:  
1. Select Menu > Settings > Roaming > Data Roam Guard.  
2. Highlight Always Ask or Never Ask and press  
.
92  
     
Section 2E  
Managing Call History  
In This Section  
The Call History keeps track of incoming calls, calls made from  
your phone, and missed calls. This section guides you through  
accessing and making the most of your Call History.  
93  
     
Viewing History  
You’ll find the Call History feature very helpful. It is a list of  
the last 20 phone numbers (or Contacts entries) for calls you  
placed, accepted, or missed. Call History makes redialing a  
number fast and easy. It is continually updated as new  
numbers are added to the beginning of the list and the oldest  
entries are removed from the bottom of the list.  
Each entry contains the phone number (if it is available) and  
Contacts entry name (if the phone number is in your  
Contacts). Duplicate calls (same number and type of call) may  
only appear once on the list.  
To view a Call History entry:  
1. Select Menu > Call History.  
2. Select Outgoing Calls, Incoming Calls, Missed Calls, or  
Recent Calls and press  
.
3. Highlight the entry you wish to view and press  
.
94  
 
Call History Options  
For additional information and options on a particular call,  
highlight a Call History entry and press  
. This feature  
displays the date and time of the call, the phone number (if  
available), and the caller’s name (if the number is already in  
your Contacts). By pressing Options (  
), you can select from  
the following options:  
Send Msg to send a text or SMS Voice message, Picture  
Mail, or a handwritten message.  
Save to save the number if it is not already in your  
Prepend to add numbers to the beginning of the selected  
Erase to delete the entry.  
You can also view the next Call History entry by pressing the  
navigation key right or view the previous entry by pressing  
the navigation key left.  
Tip:  
95  
 
Making a Call From Call History  
To place a call from Call History:  
1. Select Menu > Call History.  
2. Select Outgoing Calls, Incoming Calls, Missed Calls, or  
Recent Calls and press  
3. Use your navigation key to select a Call History entry  
and press  
.
.
You cannot make calls from Call History to entries identified  
as No Caller ID, Unknown, or Restricted.  
Note:  
96  
     
Saving a Phone Number From Call History  
Contacts entries can store up to a total of five phone  
numbers, and each entry’s name can contain 20 characters.  
To save a phone number from Call History:  
1. Select Outgoing Calls, Incoming Calls, Missed Calls, or  
Recent Calls and press  
2. Use your navigation key to select the desired entry and  
select Options ( ).  
3. Select Save and press  
.
.
4. Select New Entry and press  
.
5. Select a label and press  
.
6. Enter a name for the entry using the keypad and  
press  
.
7. Select Done (  
) to save and exit.  
After you have saved the number, the Find screen is  
You cannot save phone numbers already in your Contacts or  
from calls identified as No Caller ID, Unknown, or Restricted.  
Note:  
97  
   
Prepending a Phone Number From  
Call History  
If you need to make a call from Call History and you happen  
to be outside your local area code, you can add the  
appropriate prefix by prepending the number.  
To prepend a phone number from Call History:  
1. Select a Call History entry, select the number or the  
name, and press  
.
2. Press Options (  
) and select Prepend.  
3. Enter the prefix and press  
.
Erasing Call History  
To erase individual Call History entries, see “Call History  
To erase Call History:  
1. Select Menu > Call History.  
2. Select Outgoing Calls, Incoming Calls, Missed Calls, or  
Recent Calls and press  
3. Press Options ( ), select Erase for the highlighted  
entry or Erase All for all entries, and press  
.
.
98  
         
Section 2F  
Using Contacts  
In This Section  
Now that you know the basics that make it easier to stay in touch  
with people and information, you’re ready to explore your  
phone’s more advanced features. This section explains how to  
use your phone’s Contacts and helps you make the most of  
your contacts and time when you are trying to connect with  
the important people in your life.  
99  
       
Adding a New Contacts Entry  
Your phone’s Contacts list can store up to 500 entries and  
each entry’s name can contain 20 characters.  
To add a new entry:  
1. Select Menu > Contacts > Add New Entry.  
Enter the phone number in standby mode and press  
OK. Proceed with steps 2-5.  
Shortcut:  
2. Enter a name for the new entry and press the navigation  
3. Enter the phone number for the entry and press  
.
4. Select a label for the entry (Mobile, Home, Work, Pager, or  
Others) and press  
.
5. Select Done (  
).  
After you have saved the number, the new Contacts entry is  
100  
   
Finding Contacts Entries  
There are several ways to display your Contacts entries: by  
name, by speed dial number, by group, and by voice dial tags.  
Follow the steps outlined in the sections below to display  
entries from the Contacts menu.  
Finding Names  
To find Contacts entries by name:  
1. Select Menu > Contacts > Find.  
2. Scroll through all the entries using your navigation key.  
– or –  
3. Enter the first letter of a name or part of a name (such  
as “ave” for “Dave”). (The more letters you enter, the  
more your search narrows.)  
4. To display an entry, highlight it and press  
.
5. To dial the entry’s default phone number, press  
.
– or –  
6. To display additional Contacts entries, press the  
navigation key left or right.  
From standby mode, press Contacts (right softkey) to  
display the Contacts menu.  
Shortcut:  
101  
     
Finding Speed Dial Numbers  
To find phone numbers you have stored in speed dial locations:  
1. Select Menu > Contacts > Speed Dial #s.  
2. Scroll through speed dial entries using your navigation  
key. Speed dial numbers are displayed in numeric order.  
– or –  
3. Enter the number of a speed dial location using your  
keypad.  
4. To display an entry, highlight it and press  
.
5. To dial the entry’s default phone number, press  
.
Finding Group Entries  
To find entries designated as part of a group:  
1. Select Menu > Contacts > Group.  
2. Scroll through the group titles using your navigation  
key. To display entries belonging to a group, highlight  
the group and press  
3. Navigate through the group to find the desired contact.  
4. To dial the entry’s default phone number, press  
.
.
102  
Contacts Entry Options  
To access a Contacts entry’s options, highlight the entry and  
press Options (  
) > Edit. Highlight one of the options listed  
below and press  
.
[Add Photo] to add a photo to the entry.  
[Contact Name] to edit the contact entry name.  
[Add Number] to add a phone number to the entry.  
[E-mail] to add an email address to the entry.  
[URL] to add a Web site’s URL to the entry.  
[Nickname] to add a nickname to the entry.  
[Memo] to add a note, street address, or other  
information.  
[Group] to assign the entry to a group.  
[Ring] to assign a preprogrammed or downloaded ringer.  
You can view the next entry by pressing the navigation key  
right or view the previous entry by pressing the navigation  
key left.  
Tip:  
103  
   
Adding a Phone Number to a  
Contacts Entry  
To add a phone number to an entry:  
on page 101) and press  
2. Press Options ( ) > Edit.  
3. Highlight [Add Number], enter the new phone number,  
and press  
4. Select a label for the number and press  
5. Press Done ( ) to save the new number.  
.
.
.
Editing a Contacts Entry’s Phone Number  
To edit an entry’s phone number:  
1. Display a Contacts entry (see page 101) and press  
.
2. Press Options (  
) > Edit.  
3. Highlight the number you wish to edit and press  
.
4. Press  
to clear one digit at a time, or press and  
to erase the whole number.  
hold  
5. Re-enter or edit the number and press  
6. Press Done ( ) to save the number.  
.
104  
       
Assigning Speed Dial Numbers  
Your phone can store up to 99 phone numbers in speed dial  
locations. For details on how to make calls using speed dial  
Speed dial numbers can be assigned when you add a new  
Contacts entry, when you add a new phone number to an  
existing entry, or when you edit an existing number.  
To assign a speed dial number to a new or existing phone number:  
1. Add a phone number to a new or existing Contacts  
2. Highlight the number and press Options (  
3. Select Speed Dial and press  
4. Select an available speed dial location and press  
5. Press Done ( ) to return to the Contacts menu.  
).  
.
.
If you attempt to assign an already in-use speed dial location  
to a new phone number, a dialog will appear asking if you  
wish to replace the existing speed dial assignment. Select Yes  
to assign the location to the new phone number and delete  
the previous speed dial assignment.  
Note:  
105  
   
Editing a Contacts Entry  
To make changes to an entry:  
1. Display a Contacts entry and highlight the name of the  
person you wish to edit.  
2. Press Options (  
3. Highlight the part of the entry you wish to edit (Name,  
Group, Ringer, etc.) and press  
4. Add and/or edit the desired information and press  
5. Press Done ( ) to save your changes.  
) > Edit.  
.
.
Selecting a Ringer Type for an Entry  
You can assign a ringer type to a Contacts entry so you can  
identify the caller by the ringer type. (See “Ringer Types” on  
To select a ringer type for an entry:  
1. Display a Contacts entry and highlight the name of the  
person you wish to edit.  
2. Press Options (  
3. Highlight the current ringer type and press  
4. Select a ringer category and press  
) > Edit.  
.
.
5. Use your navigation key to scroll through available  
ringers. (When you highlight a ringer type, a sample  
ringer will sound.)  
6. Highlight a ringer and press  
.
7. Press Done ( ) to save the new ringer type.  
106  
     
Dialing Sprint PCS Services  
Your Contacts list is preprogrammed with contact numbers  
for various Sprint PCS Services.  
To dial a service from your Contacts:  
1. Select Menu > Contacts > Services.  
2. Select Account Info, Customer Service, Dir Assist, Sprint  
Operator, or Sprint Voice Command.  
3. Press  
to place the call.  
To dial a service from standby mode using your keypad:  
1. Dial the appropriate service number:  
Account Info –  
Customer Service –  
Dir Assist –  
Sprint Operator –  
Sprint Voice Command –  
2. Press  
to place the call.  
107  
     
108  
Section 2G  
Using the Phone’s Scheduler and Tools  
In This Section  
Your phone is equipped with several personal information  
management features that help you manage your busy lifestyle.  
This section shows you how to use these features to turn your  
phone into a time management planner that helps you keep  
up with your contacts, schedules, and commitments. It takes  
productivity to a whole new level.  
109  
     
Using Your Phone’s Scheduler  
Adding an Event to the Scheduler  
Your Scheduler helps organize your time and reminds you of  
important events.  
To add an event:  
1. Select Menu > Tools > Planner > Scheduler.  
2. Using your navigation key, highlight the day to which  
you would like to add an event and press  
.
Press the navigation key up or down to scroll by week through  
the Scheduler.  
Tip:  
3. Select Add New (  
).  
4. Enter a title for the event and press Next (  
5. Press the navigation key left or right to select one of the  
following:  
Appointment, Business, Personal, Vacation, or Birthday.  
6. Select an alarm time for the event by highlighting the  
alarm field and pressing the navigation key left or right  
to select one of the following:  
No Alarm, On Time, 10min before, 30min before, or  
1 Hr before .  
7. Select a repeating status for the event by highlighting  
the repeat field and pressing the navigation key left or  
right to select one of the following:  
Once, Daily, Weekly, Monthly, or Yearly.  
110  
   
8. Select a ringer type for the alarm by highlighting the  
ringer field and pressing  
Select the desired ringer category and press  
Press the navigation key up or down to select the  
desired ringer and press  
.
.
.
9. Select a time for the event by highlighting the Start  
time.  
Using your keypad, enter the start time and date for  
the event. Press for AM or PM.  
10. Select an end time and date for the event by  
highlighting the End time.  
Using your keypad, enter the end time and date for  
the event. Press for AM or PM.  
11. Select a contact for the event by highlighting go to  
Contact and pressing  
Select the desired contact from the list and press  
to place a check in the box to indicate that it has  
been selected. Select Done ( ).  
.
12. Select Done (  
) to save and exit.  
Event Alerts  
There are several ways your phone alerts you to scheduled  
events:  
By playing the assigned ringer type.  
By illuminating the backlight.  
111  
Event Alert Menu  
When your phone is turned on and you have an event alarm  
scheduled, your phone alerts you and displays the event  
summary. To silence the alarm and reset the schedule,  
press  
.
Viewing Events  
To view your scheduled events:  
1. Select Menu > Tools > Planner > Scheduler.  
2. Using your navigation key, select the day for which you  
would like to view events and press  
. (If you have  
events scheduled for the selected day, they will be listed  
in chronological order.)  
In the Scheduler view, days with events scheduled are  
highlighted.  
Tip:  
3. To display the details of an event listed in the schedule,  
highlight it and press  
.
Going to Today’s Scheduler Menu  
To go to the Scheduler menu for today’s date:  
Select Menu > Tools > Planner > Today.  
112  
Erasing a Day’s Events  
To erase a day’s scheduled events:  
1. Select Menu > Tools > Planner > Scheduler.  
2. Using your navigation key, highlight the day for which  
you would like to erase events and press  
.
In the Scheduler view, days with events scheduled are  
highlighted.  
Tip:  
3. Press Options (  
) and select Erase All. (An alert will  
appear notifying you of the number of events to be  
erased.)  
4. Select Yes to confirm or No to Cancel.  
Using Your Phone’s Alarm Clock  
Your phone comes with a built-in alarm clock with multiple  
alarm capabilities.  
To use the alarm clock:  
1. Select Menu > Tools > Alarm Clock.  
2. Select Alarm #1, Alarm #2, or Alarm #3 and press  
.
3. Turn the alarm on or off by highlighting the activation  
field.  
Press the navigation key left or right to select On  
or Off .  
4. Select a time for the alarm by highlighting the time  
field.  
Use your keypad to enter an alarm time. Press  
for AM or PM.  
113  
     
5. Select a ringer type for the alarm by highlighting the  
ringer field and pressing  
Select the desired ringer category and press  
Press the navigation key up or down to select the  
desired ringer and press  
.
.
.
6. Select a repeating status for the alarm by highlighting  
the Repeat field.  
Press the navigation key left or right to select Once,  
Mon to Fri, Sat & Sun, or Daily .  
7. Select a snooze interval for the alarm by highlighting  
the Snooze Interval field.  
Press the navigation key left or right to select  
5 minutes, 10 minutes, 15 minutes, or 20 minutes.  
8. Select Done (  
).  
114  
Using Your Phone’s Memo Pad  
Your phone comes with a memo pad you can use to compose  
and store reminders and notes to help keep you organized.  
To compose a note:  
1. Select Menu > Tools > Memo Pad .  
If there are no memos saved yet, the New Memo screen is  
automatically displayed.  
Note:  
2. Select Add New (  
).  
3. Type your note using the numeric keypad and press  
To read a saved note:  
1. Select Menu > Tools > Memo Pad.  
2. Highlight a note and press  
.
To delete saved notes:  
1. Select Menu > Tools > Memo Pad.  
2. Highlight a note and select Options (  
).  
3. Select Erase and press  
.
4. Select Yes and press  
.
115  
   
Using Your Phone’s Tools  
In addition to helping you be more efficient and organized,  
your phone offers useful and entertaining tools.  
Mass Storage  
The mass storage tool allows you to connect a USB data cable  
from your phone to a PC, manage your files using the file  
manager, and check the available memory information.  
Before connecting, download the necessary files at  
http://www.samsungwireless.com/usbdownload.  
To access mass storage:  
1. Select Menu > Tools > Mass Storage.  
2. Choose one of the following:  
Connect to PC  
File Manager  
Format  
Memory Info.  
Connect to PC  
This option allows you to transfer data between your phone  
and a PC via a USB data transfer cable.  
To connect the phone to a PC:  
1. Plug one end of the USB cable into your Power/Accessory  
Interface Connector located on the bottom edge of the  
2. Connect the other end of the cable to your PC.  
3. Select Menu > Tools > Mass Storage > Connect to PC.  
116  
   
Using the Calculator  
Your phone comes with a built-in calculator.  
To use the calculator:  
1. Select Menu > Tools > Calculator.  
2. Enter the first numbers using your keypad.  
Press the navigation key up for Multiplication (x).  
Press the navigation key down for Division (÷).  
Press the navigation key left for Subtraction (-).  
Press the navigation key right for Addition (+).  
Press  
Press  
Press  
or  
for a decimal point.  
for a negative number.  
to clear all numbers.  
3. Enter the second number and press  
for  
Equals (=).  
117  
 
Using the Dictionary  
Your phone comes with a built-in English/Spanish dictionary.  
It will allow you to search for words and then display their  
meaning onscreen. It will also include the opposite language  
selection in the title and the grammar usage of the word.  
The wordbook option allows you to save words that have  
been found in searches for quick lookup later. If you are  
learning the words that are being searched, there is also a  
review test option that allows you to type in the words that  
have been searched with a score keeper that records the  
number of correct entries.  
To search a word:  
1. Select Menu > Tools > Dictionary > Search word.  
2. Enter the first few letters using your keypad until the  
desired word is displayed in the list.  
3. Press the navigation key down to highlight the correct  
word and press  
.
4. Press OK (  
) to return to the previous word list.  
5. Press Menu (  
) > Exit to return to the  
Dictionary menu.  
To change the screen colors:  
1. Select Menu > Tools > Dictionary > Set color.  
2. Press the navigation key left or right to cycle through  
the available color options.  
3. Press OK (  
) to select.  
118  
 
Using Wordbook  
To save a word to the wordbook:  
1. Follow the steps above to display the desired word.  
2. Press the right softkey for Save.  
3. Press the left softkey for OK.  
4. Press the left softkey for Menu and select Exit.  
To view an entry in wordbook:  
1. Select Menu > Tools > Dictionary > Wordbook.  
2. Select English wordbook or Spanish wordbook and  
press  
.
3. Highlight the desired word and press  
to view its  
definition.  
Using Review Test  
To take a review test:  
1. Select Menu > Tools > Dictionary > Review Test.  
2. Select English wordbook or Spanish wordbook and  
press  
.
3. Spell the word using the keypad. As a clue, the screen  
will display the opposite language version of the word.  
4. Press  
correctly.  
when finished to see if the word was spelled  
119  
   
Task List  
This option allows you to manage daily tasks that include  
dates, times, and priority levels.  
1. Select Menu > Tools > Planner > Task List.  
If there are no tasks saved, the New Task screen is  
automatically displayed.  
Note:  
2. Select Add New (  
).  
3. Enter the task name using the keypad and press  
.
4. Select a Priority level by highlighting Priority field.  
Press the navigation key left or right to select Low  
or High.  
5. Select a due time by highlighting the Due Time field.  
Using the keypad, enter the due time of the task.  
Press for AM or PM.  
6. Select a due date by highlighting the Due Date field.  
Using the keypad, enter the due date of the task.  
7. Select Done ( ) to save and exit.  
120  
 
Countdown  
This option allows you to enter a timer that counts down to  
an event based on a date and time specified.  
1. Select Menu > Tools > Planner > Countdown.  
If there are no countdowns saved, the New Countdown screen  
is automatically displayed.  
Note:  
2. Select Add New (  
3. Enter the countdown name using the keypad and  
press  
4. Select a time by highlighting the Time field.  
Using the keypad, enter the time of the countdown.  
Press for AM or PM.  
5. Select a date by highlighting the Date field.  
Using the keypad, enter the date of the countdown.  
).  
.
6. Select Done (  
) to save and exit.  
World Time  
To view the time in 38 different locations:  
1. Select Menu > Tools > World Time.  
2. Press the navigation key left or right to scroll through  
different cities and time zones.  
3. Press DST Setting (  
) to turn daylight saving time on  
or off.  
121  
   
122  
Section 2H  
Using Your Phone’s Voice Services  
In This Section  
Using Call <Name or #>  
Using Lookup <Name>  
Using Go To <App>  
Using Check <Item>  
Your phone’s Voice Services let you place calls using your voice,  
store voice reminders, and record memos right on your phone.  
This section includes easy-to-follow instructions on using  
voice-activated dialing and managing voice memos.  
123  
   
Using Voice-Activated Dialing  
In addition to Sprint PCS Voice Command (see page 207),  
built-in voice recognition software allows you to say  
commands to perform common functions supported by your  
phone. There is no voice training required to use the voice  
recognition feature. You simply say the pre-designated  
command displayed on your screen in a normal tone of voice  
to perform the desired function.  
To activate voice recognition:  
1. Press and hold  
. (The phone prompts you to say a  
command.)  
2. Wait for the beep and then say one of the following  
commands:  
Call <Name or #>  
Send Text <Name>  
Send Email <Name>  
Lookup <Name>  
Go To <App>  
Check <Item>  
When it recognizes one of these commands, the phone  
launches the associated application. If the phone does not  
hear a command within approximately eight seconds, it  
deactivates voice recognition without taking any action.  
124  
     
Voice Launch  
Voice Launch allows you to configure how to launch  
Voice-Activated dialing.  
To access voice launch:  
1. Press Menu > Settings > Voice Service.  
2. Select Voice Launch and press  
.
3. Select Talk Key or Talk Key and Flip Open and press  
.
Using Call <Name or #>  
You can voice dial from your phone with a single command by  
saying “Call” followed by a name or nickname (see “Calling  
Nicknames” on page 126) and (optionally) a label stored in  
your Contacts list; or say “Call” followed by a valid phone  
number. You can also say “Call” by itself and be prompted for  
the name or number.  
Calling Contacts Entries  
To place a call using Call <Name or #>:  
1. Press and hold  
.
2. Say “Call” followed by the name and the label for the  
number you wish to call. For example, say “Call John  
Mobile.” The phone dials the number stored for the  
contact “John” with the label “Mobile.”  
If the location recognized for the name does not have a  
number stored in Contacts, your phone will play the message  
No number available, John Smith, Mobile,” and then launch  
the Contacts application for that name.  
125  
 
If a name has only a single number, or if you know the name  
but are not sure which number to call, say “Call” followed by  
the name only. For example, say “Call John.” If the name is  
recognized and there is only one number for the name, your  
phone immediately places the call. If there are multiple  
numbers stored for the contact, the phone prompts you with  
Which Number?” and displays a list of options. You can select  
an option by saying it or by using your keypad.  
Calling Nicknames  
Your Contacts list incorporates a field called “Nickname.”  
When you add a nickname to a contact, you can say the  
contact’s name or nickname when using the voice features.  
For example, if you have a contact, “John Smith” stored in your  
Contacts list, and you add, “Dad” to the nickname field, you  
can call that contact by saying, “Call John Smith” or by saying  
Call Dad.”  
If your Contacts list contains a name that you have difficulty  
using with the voice features (such as some unusual or  
foreign names), you can add a nickname for that contact that  
spells out the proper pronunciation of that name.  
Tip:  
Calling Phone Numbers (Digit Dialing)  
To voice dial a number that is not stored in your Contacts list:  
Say “Call” followed immediately by a valid string of digits  
to be dialed, for example, say “Call 555 555 5555.”  
Speak naturally and clearly and remember to speak one digit  
at a time—1-800 should be pronounced “One Eight Zero  
Zero.”  
126  
 
Adapting Digit Dial  
Digit Dialing is speaker independent, which means that no  
training or adaptation is required. Some users with heavy  
accents or unusual voice characteristics may find difficulty in  
achieving high accuracy with speaker-independent Digit  
Dialing, so the Adapt Digits feature allows users to  
dramatically improve the digit accuracy through adaptation.  
Users who get acceptable digit recognition accuracy will find  
no additional benefit to performing the Adapt Digit  
adaptation.  
After you adapt Digit Dial, your phone will be customized to  
your voice. Other people will not be able to use Digit Dial on  
your phone unless they reset the phone to factory defaults.  
ONLY adapt Digit Dial if the system is frequently  
misrecognizing your speech. You can always restore the  
system to its original factory setting.  
Note:  
Adaptation involves recording several digit sequences to  
teach the system your voice. The adaptation process takes  
about three minutes.  
Tips for adapting Digit Dial:  
Adapt digits in a quiet place.  
Make sure you wait for the beep before starting to speak.  
Speak clearly, but say each digit sequence naturally.  
If you make a mistake while recording a sequence of  
digits, or if there is an unexpected noise that spoils the  
recording, you can say or select No when the prompt asks,  
Did the recording sound OK?” You will then be prompted  
to rerecord the sequence.  
127  
To adapt Digit Dial to your voice:  
1. Menu > Settings > Voice Service.  
2. Select Digit Dialing and press  
.
3. Select Adapt Digits and press  
to begin. (The phone  
displays the first digit sequence.)  
4. Wait for the beep, and then repeat the digits using a  
normal tone of voice. (The phone plays back your  
recording and asks “Did the recording sound OK?”)  
5. If the recording sounds OK (no mistakes and no  
background noises), say “Yes.”  
6. If you need to rerecord the digits to fix any problems,  
say “No.” (The phone then prompts you to say the digits  
again.)  
7. Wait for the beep, and then record the digits again.  
(Repeat this step until you are satisfied with the  
recording.)  
8. After confirming that the recording sounds OK, repeat  
the recording process with the next set of digits. (After  
six sets of digits, the phone will ask you whether you  
want to do more adaptation. Answer “Yes.”)  
9. Repeat steps 6-9 for another six sets of digits. (After the  
sixth set of digits, you will be halfway through the  
session and the phone will ask “More Adaptation?”)  
10. Select OK to continue for six more sets of digits, or press  
for partial adaptation. When you are finished with  
a full session, you will reach a screen that reads,  
Adaptation Complete.”  
128  
It is recommended that you perform the complete  
adaptation of Digit Dial at least once to achieve the  
maximum benefit of this feature. If a partial adaptation is  
performed, you can always return later and resume the  
process from the halfway point.  
Note:  
Resetting Digit Dial Adaptation  
1. Menu > Settings > Voice Service.  
2. Select Digit Dialing and press  
.
3. Select Reset Digits and press  
.
4. Press  
for OK.  
Using Choice Lists  
If your phone is not confident it has recognized a name or  
number correctly, it might display a choice list and prompt  
you with “Call?” followed by the first choice on the list. To  
confirm the choice, say “Yes,” or to hear the next choice, say  
No.” You can also select the correct choice using your keypad.  
To cancel the command, say “Cancel,” or to say the name or  
number again, say “Repeat.”  
Enabling/Disabling Choice Lists  
You can customize whether the Voice Recognition feature  
displays a list of top voice recognition choices or  
automatically dials the first number without displaying a  
choice list.  
To enable or disable choice lists for Digit Dial:  
1. Menu > Settings > Voice Service.  
2. Select Choice Lists and press  
3. Select Automatic, Always On, or Always Off and  
press  
.
.
129  
 
Using Send Email <Name>  
With a single voice command you can launch the email  
message client on the phone and specify a recipient for the  
email message. An email address must be associated with a  
contacts entry. If there is no email, the screen will prompt you  
to add a new email address to the contacts entry.  
To launch an email message:  
1. Press and hold  
.
2. Say “Send Email” followed immediately by the name of a  
person in your Contacts list and, optionally, the type of  
number you want to send it to. For example, say “Send  
Email John Smith.”  
If you do not specify the number type and there are multiple  
numbers for the name, your phone chooses the mobile  
number by default.  
If you say “Send” without specifying a recipient, your phone  
prompts you with a list of possible matching items.  
When you start an email message through voice activation,  
the email message opens in VoiceMode automatically.  
Note:  
130  
   
Using Send Text <Name>  
With a single voice command you can launch the text  
message client on the phone and specify a recipient for the  
message.  
To launch a text message:  
1. Press and hold  
.
2. Say “Send Text” followed immediately by the name of a  
person in your Contacts list and, optionally, the type of  
number you want to send it to. For example, say “Send  
Text John Smith.”  
If you do not specify the number type and there are multiple  
numbers for the name, your phone chooses the mobile  
number by default.  
If you say “Send” without specifying a recipient, your phone  
prompts you with “Say the name.” Say the name of a person in  
your Contacts list and, optionally, the type of number.  
When you start a text message through voice activation, the  
message opens in VoiceMode automatically.  
Note:  
131  
 
Using Lookup <Name>  
You can look up and display contact information for any  
person stored in your Contacts list by saying “Lookup,”  
followed by the name.  
To use Lookup <Name>:  
1. Press and hold  
.
2. Say “Lookup John Smith.” The entry information for the  
specified contact is displayed.  
If you say only “Lookup,” your phone prompts you with  
Say the name.”  
Using Go To <App>  
You can open an application or access a menu by saying  
Go To” followed immediately by the destination (either an  
application or a menu).  
To see a list of possible destinations:  
1. Press and hold  
.
2. Say “Go To” by itself. A list of valid destinations is  
displayed and you are prompted with “Please Choose.” If  
the list is too long to fit on one screen, the screen  
displays “Next Menu.” You can say the name of a  
destination, or say “Next Menu” to view the next screen.  
132  
   
Using Check <Item>  
You can have the phone play back and display information  
about its current state, including its phone number, current  
signal strength, network coverage, and battery level.  
To see and hear status information:  
1. Press and hold  
.
2. Say “Check” followed immediately by one of the  
following items:  
Status: plays back and displays ALL status  
information.  
Signal: plays back and displays current signal  
strength.  
Network: plays back and displays current network  
coverage.  
Battery: plays back and displays the current level of  
battery charge.  
My phone #: plays back and displays your phone  
number.  
133  
 
For example, say “Check Status.” The phone responds by  
playing back and displaying the message “Battery…Low.” You  
can also say “Check” by itself. The phone prompts you to say  
one of the valid status items.  
No Coverage - When handset is scanning.  
Sprint Coverage - Handset is on a non-roam system.  
Digital Roam - Handset is on a digital roam system.  
Coverage  
High - Number of bars displayed is 5 or more.  
Signal Strength  
Good - Number of bars displayed is 3-4.  
Low - Number of bars displayed is 0-2.  
No Signal - Handset is scanning for system.  
High - Number of bars displayed in the battery icon is 3.  
Battery  
Medium - Number of bars displayed is 2.  
Low - Number of bars displayed is 1.  
Empty - Low battery alert.  
134  
 
VoiceMode  
VoiceMode dictation software allows you to convert your  
speech to text when sending a text message. With  
VoiceMode, you can address an email or SMS text message in  
one step. You can also customize the VoiceMode dictionary by  
adding your own words.  
Adapting VoiceMode  
Before you can start using VoiceMode for text messaging, you  
need to adapt VoiceMode to understand your speech  
patterns. To accomplish this, you must read a series of words  
on screen and then repeat the words into your phone. The  
initial process takes about three minutes to complete.  
To adapt VoiceMode:  
1. Menu > Settings > Voice Service > VoiceMode.  
2. Select Adapt VoiceMode and press  
.
3. Read the instruction screen and press  
to begin.  
Read the word on screen and repeat after you hear the tone.  
Continue until the adapting is complete.  
135  
   
Managing Voice Memos  
You can use your phone’s Voice Services to record brief  
memos to remind you of important events, phone numbers,  
or grocery list items.  
Recording Voice Memos  
To record a voice memo:  
1. Select Menu > Tools > Voice Memo > Record.  
2. Begin recording after the prompt.  
To end the recording of your memo:  
Press  
or  
.
To record a conversation during a phone call:  
1. During a call, select Options > Voice Memo (A one-  
minute counter is displayed on the screen indicating the  
amount of time a single voice memo can be recorded.)  
2. To pause the memo, select Pause (  
recording, select Resume ( ).  
3. To finish recording, select Done (  
). To resume the  
).  
Your phone can store a total of 10 one-minute memos.  
Note:  
Note:  
Your voice is not recorded during this process, only the  
incoming audio from the other caller.  
136  
     
Voice Memo Options  
To play the voice memos you have recorded:  
1. Select Menu > Tools > Voice Memo.  
2. Select Review and press  
. (The phone displays a list  
of saved memos, with the first one selected.)  
3. Highlight the desired memo and press  
.
— or —  
Press the number corresponding to the memo you want  
to review.  
Erasing Voice Memos  
To erase an individual memo:  
1. Select Menu > Tools > Voice Memo.  
2. Select Review and press  
.
3. Highlight the desired memo.  
4. Select Options (  
) and press Erase.  
5. Select Yes and press  
.
To erase all voice memos:  
1. Select Menu > Tools > Voice Memo > Erase All.  
2. Select Yes and press  
.
137  
 
138  
Section 2I  
Using the Built-in Camera  
In This Section  
Sending Sprint PCS Picture Mail  
Your phone’s built-in camera gives you the ability to take full-  
color digital pictures, view your pictures using the phone’s  
display, and instantly send them to family and friends. It’s fun  
and as easy to use as a traditional point-and-click camera:  
just take a picture, view it on your phone’s display, and send  
it from your phone to up to 25 people.  
This section explains the features and options of your  
phone’s built-in camera.  
139  
     
Taking Pictures  
Taking pictures with your phone’s built-in camera is as simple  
as choosing a subject, pointing the lens, and pressing a  
button. You can activate the phone’s camera mode whether  
the phone is open or closed.  
To take a picture with the phone open:  
1. Press Menu > Pictures > Camera. (Additional camera  
options are available through the camera mode Options  
more information.)  
To activate camera mode, you can also press the  
camera button (see illustration on page 14).  
Shortcut:  
2. Using the phone’s main LCD as a viewfinder, aim the  
camera lens at your subject. Press the volume key to  
display the image right-side up or upside down.  
3. Press  
to capture the image. (The picture will  
automatically be saved in the In Phone folder.)  
To return to camera mode to take another picture,  
press the camera key.  
4. Press  
for Options:  
Send Msg to send the picture to up to 25 contacts at  
one time. (See page 155 for details.)  
Camera to return to the camera to take additional  
pictures.  
Upload to upload the picture you just took to the  
Sprint PCS Picture Mail Web site (www.sprint.com/  
picturemail). Depending on your settings, you may be  
prompted to accept a Sprint PCS Vision connection.  
140  
   
Assign to assign the picture as a Picture ID, Screen  
Saver, or Incoming Call.  
Erase to delete the picture you just took.  
Print to order a printed picture of the image saved in  
your phone.  
Post to Service to upload your image to a third party  
online service.  
Review Albums to go to the In Phone folder to review  
your saved pictures.  
Postcard allows you to take a picture of handwritten  
text and digitize the writing into your image. Once  
placed in the image, you can modify the colors,  
placement, and various other features.  
Creating Your Sprint PCS Picture Mail Password  
The first time you use any of the picture management  
options involving the Sprint PCS Picture Mail Web site, you  
will need to establish a Sprint PCS Picture Mail password  
through your phone. This password will also allow you to sign  
in to the Sprint PCS Picture Mail Web site at www.sprint.com/  
picturemail to access and manage your uploaded pictures and  
albums.  
To create your Sprint PCS Picture Mail password:  
1. Select Menu > Pictures > My Albums > Online Albums. (You  
will be prompted to create a Sprint PCS Picture Mail  
password.)  
If your Sprint PCS Service Plan does not include Sprint PCS  
Picture Mail, you will first be prompted to subscribe to the  
service for an additional monthly charge.  
Note:  
2. Enter a four- to eight-digit password and press  
. (You  
will be prompted to confirm your password.)  
141  
   
3. Please wait while the system creates your account.  
Write down your Sprint PCS Picture Mail password in a secure  
place.  
Tip:  
Once you have received confirmation that your account has  
been successfully registered, you may upload and share  
pictures and access the Sprint PCS Picture Mail Web site.  
Camera Mode Options  
When the phone is open and in camera mode, press  
display additional camera options:  
to  
Self-Timer to activate the camera’s timer. (See “Setting the  
Camera Self-timer” on page 143.)  
Fun Tools.. to select from the following options:  
Fun Frames to select your favorite fun picture frame  
to decorate your picture.  
Color Tones to select a wide variety of color tones for  
the picture (Auto, Monochrome, Sepia, Green, Aqua,  
Antique, Cool, or Warm). (The default setting is Auto.)  
Controls.. to select from the following options:  
Brightness to manually set the brightness. Press the  
navigation key right (increase) or left (decrease) to  
select a setting.  
White Balance to adjust white balance based on  
changing conditions. Select from Auto, Sunny,  
Cloudy, Tungsten, Fluorescent, or Manual.  
Settings.. to select Resolution, Quality, Shutter Sound,  
View Mode, Status Bar, or Save Picture To. (See “Selecting  
Review Albums (to go to your phone’s In Phone folder. See  
142  
 
Camcorder (to switch to Video mode. See “Recording  
Setting the Camera Self-timer  
To activate the self-timer:  
1. From camera mode, select Options (  
).  
2. Highlight Self-Timer and press  
3. Highlight the length of delay you want the timer to use  
(5 Seconds or 10 Seconds) and press  
.
.
4. Press Capture (  
) when you are ready to start the  
timer. (The timer countdown will be displayed in the  
upper right portion of the main LCD.)  
5. Get ready for the picture. (When the timer is started,  
the phone will begin to beep and the timer numbers  
turn red when there are only three seconds left.)  
To cancel the self-timer after it has started:  
Press  
.
Using the Zoom  
This feature allows you to zoom in on an object when you  
take a picture. Depending on your resolution settings, you  
can adjust the zoom up to four levels.  
Zooming is unavailable when the image resolution is set to  
1.3MP: 1280 x 960 pixels.  
Note:  
143  
To use the zoom:  
1. From camera mode, press the navigation key left to  
zoom out and right to zoom in.  
2. Press Capture (  
) to take the picture. (The picture will  
automatically be saved in the In Phone folder.)  
Selecting Camera Settings  
To select your camera settings:  
1. From camera mode, select Options (  
2. Select Settings and press  
3. Select one of the following options and press  
).  
.
.
Resolution to select a picture’s file size (1.3MP:  
1280x960, High: 640x480, Med: 320x240, or Low:  
176x220).  
Quality to select the picture quality setting (Fine,  
Normal, or Economy).  
Shutter Sound to select a shutter sound (Off, Shutter  
1-3, or Say Cheese).  
View Mode to select between Wide Screen or  
Full Screen format.  
Status Bar to display the status bar when in camera  
mode.  
Save Picture To - to select between the optional SD  
memory card or in phone when saving an image.  
144  
 
Viewing Your Camera’s Status Area Display  
Images Saved/  
Remaining  
Menu Bar  
Display  
Image  
Camera  
Options  
Capture  
145  
 
Storing Pictures  
Your phone’s picture storage area is called My Albums. There  
are three storage locations that can be used separately  
according to your needs:  
In Phone  
Memory Card  
Online Albums  
In Phone Folder  
Once a picture is taken, it is automatically saved to the  
In Phone folder. From the In Phone folder, you can view all of  
the pictures you have taken, store selected images in your  
phone, send pictures to the Sprint PCS Picture Mail Web site  
(www.sprint.com/picturemail), delete images, and access  
additional picture options.  
To review your stored pictures in the In Phone folder:  
1. Select Menu > Pictures > My Albums > In Phone.  
2. Use your navigation key to view and scroll through the  
pictures.  
146  
     
In Phone Folder Options  
When you are viewing the In Phone folder, press Options  
(
) to display the following options:  
Send to send an image to another user using picture mail.  
Upload to upload pictures from the In Phone folder to the  
Sprint PCS Picture Mail Web site (www.sprint.com/  
picturemail). Depending on your settings, you may be  
prompted to accept a Sprint PCS Vision connection.  
If this is the first time you have accessed the Sprint PCS  
Picture Mail account, you will be prompted to create  
your Sprint PCS Picture Mail Password. See “Creating Your  
Note:  
Post to Service to send the image to a number of popular  
third-party Web image services.  
Print.. to print an image by mail, at a retail outlet, or by  
using a PictBridge or Bluetooth connection.  
Assign to assign the current image as a Picture ID, Screen  
Saver, or Incoming Call.  
Erase to erase the image or selected images.  
Copy/Move to copy or move an image or video to an  
installed memory card.  
Detail/Edit to attach a text message or view the media  
information associated with the image.  
Album list to display the list of albums saved in your  
phone.  
Media Filter to filter images only or videos only, or to  
display all media types.  
Camera to switch back to the camera mode.  
147  
 
Memory Card  
Once a picture is taken, it is automatically saved to the  
In Phone folder. Alternatively you can save pictures to your  
Memory Card folder. From the Memory Card folder, you can  
view all of the pictures you have taken, store selected images  
in your Memory Card folder, send pictures to the Sprint PCS  
Picture Mail Web site (www.sprint.com/picturemail), delete  
images, and access additional picture options.  
To review your stored pictures in the Memory Card folder:  
1. Select Menu > Pictures > My Albums > Memory Card.  
2. Use your navigation key to view and scroll through the  
pictures.  
148  
Memory Card Options  
When you are viewing the Memory Card folder, press Options  
(
) to display the following options:  
Send to send an image to another user using picture mail.  
Upload to upload pictures from the Memory Card folder to  
the Sprint PCS Picture Mail Web site (www.sprint.com/  
picturemail). Depending on your settings, you may be  
prompted to accept a Sprint PCS Vision connection.  
If this is the first time you have accessed the Sprint PCS  
Picture Mail account, you will be prompted to create  
your Sprint PCS Picture Mail Password. See “Creating Your  
Note:  
Post to Service to send the image to a number of popular  
third-party Web image services.  
Print.. to print an image by mail, at a retail outlet, or by  
using a PictBridge or Bluetooth connection.  
Assign to assign the current image as a Picture ID, Screen  
Saver, or Incoming Call.  
Erase to erase the image or selected images.  
Copy/Move to copy or move an image or video to the  
In Phone Folder.  
Detail/Edit to attach a text message or view the media  
information associated with the image.  
Album list to display the list of albums saved in your  
phone.  
Media Filter to filter images only or videos only, or to  
display all media types.  
Camera to switch back to the camera mode.  
149  
Online Album  
Once a picture is taken, it is automatically saved to the  
In Phone folder. Alternatively you can save pictures to your  
Online Album folder. From the Online Album folder, you can  
view all of the pictures you have taken, store selected images  
in your Online Album folder, send pictures to the Sprint PCS  
Picture Mail Web site (www.sprint.com/picturemail), delete  
images, and access additional picture options.  
To review your stored pictures in the Online Album folder:  
1. Select Menu > Pictures > My Albums > Online Album.  
2. Use your navigation key to view and scroll through the  
pictures.  
150  
Online Album Options  
When you are viewing the Online Album folder, press Options  
(
) to display the following options:  
Send to send an image to another user using picture mail.  
Print.. to print an image by mail, at a retail outlet, or by  
using a PictBridge or Bluetooth connection.  
If this is the first time you have accessed the Sprint PCS  
Picture Mail account, you will be prompted to create  
your Sprint PCS Picture Mail Password. See “Creating Your  
Note:  
Post to Service to send the image to a number of popular  
third-party Web image services.  
Assign to assign the current image as a Picture ID, Screen  
Saver, or Incoming Call.  
Save to phone to save images to In Phone Folder.  
Erase to erase the image or selected images.  
Copy/Move to copy or move an image or video to an  
installed In Phone folder.  
Detail/Edit to attach a text message or view the media  
information associated with the image.  
Album list to display the list of albums saved in your  
phone.  
Media Filter to filter images only or videos only, or to  
display all media types.  
Camera to switch back to the camera mode.  
151  
Recording Videos  
In addition to taking pictures, you can also record, view, and  
send videos to your friends and family with your phone’s  
built-in video camera.  
To record a video:  
1. Select Menu > Pictures > Camcorder.  
2. Select Video Mail or Long Video and press  
.
3. Using the phone’s main LCD as a viewfinder, aim the  
lens at your subject.  
4. Press Record (  
recording time for video mail is 30 seconds.)  
To return to camera mode to take another video,  
press  
) to begin recording. (The maximum  
.
5. Press Done (  
) to stop recording. (The video will  
automatically be saved in the In Phone folder.)  
6. Press Next (  
) and select from one of the following  
options:  
Send Msg to send the video. (See page 155 for  
details.)  
Play to play the video that was just captured.  
Upload to upload the video to online albums.  
Assign to assign the video as a animated screen  
saver or ringer.  
Erase to delete the video.  
Post to Service to post your video online to an  
optional third party service.  
Camcorder to return to camcorder mode.  
152  
   
Review Albums to review all pictures and videos  
saved in the In Phone folder.  
Video Mode Options  
When the phone is open and in camcorder mode, press  
to display additional camcorder options:  
Self-Timer to activate the camera’s timer. (See “Setting the  
Camera Self-timer” on page 143.)  
Color Tones to select a wide variety of color tones for the  
picture (Auto, Monochrome, Sepia, Green, Aqua, Antique,  
Cool, or Warm. The default setting is Auto.)  
Controls.. to select from the following options:  
Brightness to manually set the brightness. Press the  
navigation key right (increase) or left (decrease) to  
select a setting and press  
.
White Balance to adjust white balance based on  
changing conditions. Select from Auto, Sunny,  
Cloudy, Tungsten, Fluorescent, or Manual.  
Settings.. to select from the following options:  
Quality to select between Fine, Normal, or Economy.  
Save Video To to select between Phone and  
Memory Card as the location to save new videos.  
Review Albums to display the videos saved in the In Phone  
Camera to switch to Camera mode. (See “Taking Pictures”  
on page 140 for details.)  
Setting the Camcorder Self-timer  
The self-timer function operates the same as it does in  
Camera mode. For more information on using the self-timer,  
see “Setting the Camera Self-timer” on page 143.  
153  
Selecting Video Settings  
To select your camcorder settings:  
1. From camcorder mode, select Options (  
).  
2. Highlight Settings and press  
.
3. Select one of the following options and press  
.
Quality to select the video quality setting (Fine,  
Normal, or Economy).  
Save Video To selects the default location (memory  
card or phone) of where new videos are saved.  
Storing Videos  
Your phone’s video storage area is called In Phone. There are  
two types of folders in the In Phone folder that can be used  
separately according to your needs:  
Memory Card  
Online Albums  
154  
   
Sending Sprint PCS Picture Mail  
Once you’ve taken a picture, you can use the messaging  
capabilities of your phone to instantly share your picture with  
family and friends. You can send a picture to up to 25 people  
at a time using their email addresses or their wireless phone  
numbers.  
Sending Pictures From the In Phone Folder  
To send pictures from the In Phone folder:  
1. Press Menu > Pictures > My Albums > In Phone.  
2. Highlight a picture you wish to send and press  
. (The  
check box in the upper left corner of the picture will be  
marked. You can select multiple pictures.)  
3. Select Options (  
4. Select To Contacts or Via Bluetooth and  
press  
) and press Send.  
.
The first time you send Sprint PCS Picture Mail, you will be  
prompted to establish a Sprint PCS Picture Mail Web site  
Note:  
5. Select a contact, enter a mobile number, or enter an  
email address using the keypad and select OK ( ).  
6. Enter additional recipients or select Next (  
) to  
continue.  
7. If you wish to include a subject, scroll to Subject and  
select Add (  
). Enter your subject using the keypad  
) to save and exit.  
and select Next (  
155  
     
8. If you wish to include a text message, scroll to Text and  
select Add ( ). Enter your message using your keypad  
(or press Options [ ] to select from Preset Msg or  
Recent Msg) and select Next (  
) to save and exit. (See  
9. If you wish to include an audio message with the  
picture, highlight the box next to Audio and select  
Record (  
). Press  
to start recording. (Maximum  
recording time is 10 seconds.)  
10. Confirm the recipients, message, audio message, and  
picture.  
To change a recipient, highlight the recipient, press  
the appropriate softkey, and follow the instructions  
in step 5 to select or edit the recipient.  
To change the text message, scroll to Text and press  
the appropriate softkey.  
To change the voice memo, highlight the box next to  
Audio and pressing Review and select Re-Record  
under Options.  
To change the attached picture(s), select the  
thumbnail picture and press  
. Select In Phone  
and press Next (  
).  
11. Press  
to send the picture.  
156  
Sending Pictures From Messaging  
You can also send Sprint PCS Picture Mail from your phone’s  
Messaging menu.  
To send pictures from the Messaging menu:  
1. Select Menu > Messaging > Send Message > Picture Mail.  
2. Select a contact, enter a mobile number, or enter an  
email address using the keypad and select OK (  
).  
3. Enter additional recipients or select Next (  
) to  
continue.  
4. Use the navigation key to select one of the following  
and press  
.
In Phone  
Memory Card  
Online Albums  
Take New Picture  
Take New Video  
Text Only  
5. Display the picture you wish to send and press  
. (You  
can select multiple pictures.)  
6. Select Next (  
) to continue.  
To take and send a new picture from Messaging, select New  
Picture during step 4 above, take the new picture, press Next  
(right softkey), and follow steps 5-11 in “Sending Pictures  
Tip:  
157  
 
Managing Sprint PCS Picture Mail  
Using the Sprint PCS Picture Mail Web Site  
Once you have uploaded pictures from your phone to your  
online Sprint PCS Picture Mail account at www.sprint.com/  
can use your personal computer to manage your pictures.  
From the Sprint PCS Picture Mail Web site (www.sprint.com/  
picturemail) you can share pictures, edit album titles, add  
captions and organize images. You can even send your  
pictures to be printed at participating retail locations.  
You will also have access to picture management tools to  
improve and customize your pictures. You’ll be able to  
lighten, darken, crop, add antique effects, add comic bubbles  
and cartoon effects, and use other features to transform your  
pictures.  
To access the Sprint PCS Picture Mail Web site:  
1. From your computer’s Internet connection, go to  
www.sprint.com/picturemail.  
2. Enter your phone number and Sprint PCS Picture Mail  
password to register. (See “Creating Your Sprint PCS  
158  
   
Managing Online Pictures and Videos From  
Your Phone  
You can use your phone to manage, edit, or share pictures you  
have uploaded to the Sprint PCS Picture Mail Web site at  
page 147 for information about uploading.)  
To view your online pictures from your phone:  
1. Select Menu > Pictures > My Albums > Online Albums.  
(Depending on your settings you may be prompted to  
accept a Sprint PCS Vision connection.) (The Uploads  
folder and your albums appear.)  
2. Highlight Uploads or an album title and press  
to  
display thumbnail images (up to nine per screen).  
To expand a selected picture from thumbnail to full-screen,  
select Expand (left softkey).  
Tip:  
3. Use your navigation key to select a picture.  
4. Press Options (  
) to display your online picture  
options.  
159  
 
Uploading Pictures  
To upload pictures:  
1. Press Menu > Pictures > My Albums (Thumbnail pictures  
will be displayed.)  
2. Select In Phone and press  
3. Select the picture(s) you wish to upload and press  
Options ( ).  
4. Select Upload and choose My Uploads or My Albums and  
press  
5. Select Continue (  
.
.
) to start uploading.  
Downloading Your Online Pictures  
From your online Sprint PCS Picture Mail albums display at  
www.sprint.com/picturemail, you can select pictures to download  
to your phone’s Saved to Phone folder.  
To download pictures from the Sprint PCS Picture Mail  
Web site:  
1. From the online pictures display, select the picture you  
wish to download and press Options (  
2. Highlight Assign and press  
.
3. Select one of the following options and press  
.
Picture ID to download and assign the selected  
picture as a Picture ID.  
Screen Saver to download and assign the selected  
picture as a screen saver.  
160  
   
Incoming Calls to download a picture and assign to  
incoming calls with or without caller ID.  
Accessing Online Picture Options From Your Phone  
1. Select a picture from your online Picture Mail (See  
2. Select Options (  
) to display options.  
3. To select an option, highlight it and press  
.
Copy/Move to copy or move pictures to a selected  
album:  
 Copy This to copy the selected picture to the  
album.  
 Copy All to copy all pictures in the current album  
(or Inbox) to the target album.  
 Move This to move the selected picture to the  
album.  
 Move All to move all pictures in the current album  
(or Inbox) to the target album.  
Save to Phone to copy the selected picture to the  
Erase to select Erase Selection or Erase All to erase a  
single picture or all pictures saved in the current  
album (or Inbox).  
Expand (  
) to expand the selected picture.  
161  
To access your online Albums options from your phone:  
1. Display the album list in the Online Sprint PCS Picture  
2. Use your navigation key to select an album (or Inbox).  
3. Select Options (  
) to display options.  
4. To select an option, highlight it and press  
.
Send to send the album through the  
Sprint PCS Picture Mail Web site.  
New Album to create a new album. Enter a new  
album name and select Next ( ).  
Rename Album to rename the selected album. Enter  
a new name and select Next ( ).  
Erase Album to delete the selected album.  
Album Info displays information about the album.  
You can view the name of the album, the creation  
date, and the number of pictures and videos in the  
album.  
162  
Printing Pictures Using PictBridge  
PictBridge is an industry standard established by the Camera  
& Imaging Products Association (CIPA) that enables a range  
of digital photo solutions, including direct photo printing  
from a digital camera to a printer without the need for a PC.  
Printing From Your Phone  
Your phone comes equipped with a built-in camera that  
allows you to print images directly to a printer using the  
PictBridge technology. A USB cable must be connected  
between the two devices before any printing can occur.  
To use PictBridge to print pictures from your phone:  
1. Insert one end of the accessory cable into the USB slot  
on the printer. (The printer must support PictBridge  
technology.)  
2. Select Menu > Pictures > PictBridge Print.  
3. Insert the USB cable into your phone.  
4. Read the Connect Printer message and select  
Next (  
). The Select Folder pop-up appears in the  
display. Select the folder location of the image.  
5. Highlight the desired image and select Next (  
). (To  
select multiple images, press  
next to each image selected.)  
to place a check mark  
6. Highlight Copies and press the navigation key left or  
right to select the desired number of copies to print.  
7. Press the navigation key down to select Type. Press the  
navigation key left or right to select one of the  
following:  
Standard: prints the standard image.  
163  
   
Index: prints the index information  
These options may vary and are dependent on the printer’s  
capabilities.  
Note:  
8. Press the navigation key down to select Size. Press the  
navigation key left or right to select one of the  
following sizes:  
4x6  
Default  
These sizes may vary and are dependent on the printer’s  
capabilities.  
Note:  
9. Press the navigation key down to select Date. Press the  
navigation key left or right to turn this option on or off.  
10. Press the navigation key down to select Border. Press  
the navigation key left or right to turn this option on or  
off.  
11. Select Preview (  
Print ( ) to print the image.  
12. Select Yes to confirm printing and press  
) to preview the image, or select  
.
164  
Settings and Info  
The Settings and Info menu allows you to configure where  
pictures or videos are saved, view your account information,  
or set the view to portrait or landscape mode.  
To access the Settings and Info menu:  
1. Select Menu > Pictures > Settings and Info.  
2. Select one of the following options and press  
.
Auto Save To allows you to choose between Phone  
and Memory Card as the default location to save  
videos.  
Status Bar allows you to view the status bar menu  
icons onscreen when in picture or video mode.  
Account Info to display your current Sprint account  
settings via an online connection.  
View Mode to select a picture view mode of portrait  
or landscape when viewing pictures in the In Phone  
folder.  
165  
 
Section 2J  
Using Your Phone’s Built-in  
Media Player  
In This Section  
Your Multimedia Channel Options  
Accessing Your Media Player’s Channel Listings  
Playing a Video or Audio Clip  
Multimedia FAQs  
Your phone’s built-in media player gives you the ability to listen to  
audio clips and view video clips right from your phone’s display.  
It’s a great way to stay up-to-date with news, weather, and  
sports information while also enjoying the latest blockbuster  
movie trailers or music videos – anywhere, anytime on the  
Nationwide Sprint PCS Network. Just access your media  
player from your phone’s main menu, scroll to your choice of  
channel, and select one of the video or audio clips to play. It’s  
like having a TV in the palm of your hand.  
This section explains the features and options of your phone’s  
built-in media player.  
167  
     
Your Multimedia Channel Options  
Sprint TVSM offers a variety of accessible audio or video  
channels, depending on your Sprint PCS Service Plan and  
multimedia subscriptions. Your subscription options include  
a comprehensive basic service as well as a full menu of a  
variety of additional channel options.  
Preview Channel: This free channel lets you sample clips  
from all the available channels before you make a  
decision to subscribe. It’s like viewing the movie preview  
before deciding whether you want to spend the money to  
go see the full motion picture.  
Sprint TV: This comprehensive basic service gives you  
access to a variety of content from familiar brands. Think  
of it as “basic cable” for your phone. It allows you  
unlimited access to this content as long as you continue  
to pay the monthly subscription fee.  
Available Individual Channel Options: You also have the  
option of subscribing to individual channels from an  
extensive menu offering. These channels are available for  
a monthly subscription fee and allow you unlimited  
access as long as you continue to pay your monthly  
subscription fee.  
You can always visit www.sprint.com for a comprehensive  
up-to-date Channel Guide, giving you an explanation of the  
available channels as well as information on subscription  
rates.  
168  
     
Accessing Your Media Player’s Channel  
Listings  
It’s easy to access and view the multimedia Channel Listings  
from your phone’s main menu.  
To access your media player and Channel Listings:  
Select Menu > Media Player.  
Channel Listing: These include the complimentary  
Previews channel that Sprint provides, as well as any  
available individual channels for which you have  
purchased access. If you have purchased Sprint TV,  
either through a Sprint TV Vision Plan subscription  
or by purchasing it separately, it will be displayed  
here.  
Memory Card: Media files are downloaded and saved  
to an installed memory card.  
Play List: These are channels that have not yet been  
purchased but are available to access for a monthly  
subscription fee. Use your navigation key to scroll  
through and select a channel, and follow the  
onscreen instructions to purchase access to it. Upon  
purchasing access to one of these channels, the  
channel will be listed, along with its corresponding  
channel number, in the My Channels section of your  
media player’s Channel Listings. You will see it  
displayed in this section the next time you access  
your phone’s media player.  
169  
   
Playing a Video or Audio Clip  
To select and play a media clip:  
1. Select Menu > Media Player.  
2. Use your keypad to enter a channel number (or use your  
navigation key to scroll to a channel and press  
).  
Channel Listing: If you have selected a channel that  
you’ve already signed up for (or if it’s a channel with  
no monthly fee), you will see a list of available clips.  
Memory Card: Media content that was downloaded  
to a memory card.  
Play List: If you have selected a channel you have not  
yet signed up for, you will be prompted to accept the  
corresponding monthly charge. Follow the onscreen  
prompts to subscribe to the selected channel. (A list  
of available clips will be displayed.)  
3. Scroll to the clip you would like to play and press Select  
) or . (The clip will automatically load and begin  
playing.)  
(
The first time you access one of your Available Channels, you  
will be prompted to accept the corresponding monthly fee  
(unless it’s a channel that doesn’t have an associated monthly  
fee). Accepting the charge gives you access to the channel for  
as long as you continue to pay the monthly fee. If you accept  
the fee, the next time you access your phone’s media player,  
this channel will appear in the My Channels section of your  
Channel Listings.  
Note:  
170  
   
Multimedia FAQs  
1. Will I know if I’m receiving an incoming call while I’m  
viewing or listening to an audio clip?  
No. All incoming calls will roll into voicemail while you  
are playing a clip. If the caller leaves a voicemail, the  
voicemail icon will appear on the screen.  
2. How long are the clips? Will I know the estimated time it  
will take to play the clip prior to accessing it?  
Once you have selected a channel, you will see a listing  
of the available clips, with the clip’s length appearing  
after the clip’s title. In general, a clip’s duration will  
depend on the story or content being provided, and can  
be fairly short or as long as a few minutes.  
3. Can I access a multimedia clip wherever I am, as long as I  
have my phone?  
As long as you are on the Nationwide Sprint PCS  
Network, you will have access to the audio and video  
clips.  
Sprint TV Service does not work while roaming off the  
Nationwide Sprint PCS Network or where service is  
unavailable.  
Note:  
4. Are the videos that I’m viewing “live” videos?  
It depends on the content provider. Some of the  
channels available through Sprint TV stream live  
content. Others provide media on demand with video  
and audio clips that are refreshed throughout the day,  
but that are not “live.”  
5. After purchasing access to an Available Channel for a  
monthly fee, do I receive any confirmation? That is, how do I  
know it has been purchased?  
The next time you access your media player’s Channel  
171  
   
Listings, the purchased channel title and corresponding  
number will appear in the My Channels section.  
6. Why are some channels already preloaded into the My  
Channels section?  
Some channels, such as Previews, are offered free of  
charge as a customer courtesy. These channels  
automatically appear in the My Channels section of  
your Channel Listings.  
7. If I don’t subscribe to Sprint PCS Vision Plan, will I still be  
able to view the multimedia clips?  
Yes; for service access charges, please consult your  
Sprint PCS Service Plan or visit www.sprint.com.  
8. How can I easily access a channel without having to scroll  
through all the channels in my Channel Listings?  
Each channel will have a number to the left of it. You  
can simply press this number to quickly access the clips  
located within that channel.  
When entering the specific channel number, channels 01 - 09  
do not require you to enter a “0.” For example, to access  
channel “07,” just press the “7” key.  
Tip:  
9. What does it mean when the video pauses and I see the  
word “loading” at the bottom of the screen?  
This happens when the media player is in the process of  
loading the data necessary to play the clip. It typically  
occurs when there is heavy traffic on the network.  
10. How can I cancel service if I decide I don’t want it?  
To cancel your Sprint TV Service, visit www.sprint.com and  
sign on to My PCS with your account number and  
password. From this page you have the ability to cancel  
the service and/or any Available Channels to which you  
subscribe.  
172  
11. If I place my stereo headphones on and insert them into the  
phone’s headset jack, can I close the phone while I am  
playing an audio (or video) clip without interrupting the  
clip?  
Yes. When you insert your stereo headset into the  
phone’s headset jack, the phone automatically goes into  
“headset mode,” allowing you to close the phone and  
continue playing the clip. (Likewise, if your phone is in  
“headset mode,” a phone call will not become  
disconnected by closing the phone.)  
12. Can I surf to a different channel while I am playing a clip?  
Yes; while you are playing a clip, you can use the up and  
down navigation buttons to surf to a different channel.  
A small pop-up screen will appear that tells you which  
channel you are watching as well as other channels you  
have access to. Use the navigation buttons to scroll  
through the different channels. Once you find a channel  
that you want to watch, scroll to it and press  
(or  
simply wait approximately three seconds) and the  
channel will begin loading.  
173  
 
174  
Section 2K  
Using Bluetooth Wireless Technology  
In This Section  
Your phone features built-in Bluetooth wireless technology,  
allowing you to share information more easily than ever before.  
Bluetooth is a short-range communications technology that  
allows you to connect wirelessly to a number of Bluetooth-  
enabled devices, such as headsets, hands-free car kits,  
handhelds, PCs, printers, and wireless phones. The Bluetooth  
communication range is usually up to approximately 10  
meters (30 feet).  
This section details how to set up and make the most of your  
phone’s Bluetooth capabilities.  
175  
   
Turning Bluetooth On and Off  
By default, your device’s Bluetooth functionality is  
turned off. Turning Bluetooth on makes your device  
“discoverable” by other in-range Bluetooth devices.  
To turn Bluetooth on:  
1. Select Menu > Settings > Bluetooth> Enable.  
2. Highlight On and press  
to enable Bluetooth.  
To turn Bluetooth off:  
1. Select Menu > Settings > Bluetooth> Enable.  
2. Highlight Off and press  
to disable Bluetooth.  
Bluetooth Status Indicators  
The following icons show your Bluetooth connection status  
at a glance:  
– Bluetooth is active.  
– Bluetooth is connected to a device or is  
transferring data.  
176  
 
Using the Bluetooth Settings Menu  
The Bluetooth Settings menu allows you to set up many of  
the characteristics of your phone’s Bluetooth service,  
including:  
Entering or changing the name your phone uses for  
Bluetooth communication.  
Setting your phone’s visibility (or “discoverability”) for  
other Bluetooth devices.  
Displaying your phone’s Bluetooth address.  
To access the Bluetooth Settings menu:  
1. Select Menu > Settings > Bluetooth.  
2. Use the navigation key to select Enable, Visibility,  
Device name, Exchange FTP Folder, or Device Info, and  
press  
.
Bluetooth Settings: My Bluetooth Name  
The My Bluetooth Name section of the Bluetooth Settings  
menu allows you to select a Bluetooth name for your phone.  
Your phone’s Bluetooth name will appear to other in-range  
Bluetooth devices, depending on your visibility settings.  
To set a Bluetooth name for your phone:  
1. Select Menu > Settings > Bluetooth > Device name.  
2. Press and hold  
to clear the current name.  
3. Use your keypad to enter a new name and press  
to  
save and exit.  
177  
 
Bluetooth Settings: Visibility  
The Visibility section of the Bluetooth Settings menu allows  
you to manage your availability to other Bluetooth devices.  
To configure your phone’s visibility (discoverability) to other  
Bluetooth devices:  
1. Select Menu > Settings > Bluetooth > Visibility.  
2. Select a visibility setting and press  
:
Always visible to allow other Bluetooth devices to  
detect and identify your phone.  
Visible for 3min to allow other devices three minutes  
to detect your phone before changing your status to  
hidden.  
Hidden to prevent other Bluetooth devices from  
detecting and identifying your phone.  
Any changes you make to your Bluetooth settings will be  
saved when you exit the Bluetooth Settings menu. Any  
setting changes will apply to all devices in the same category.  
Note:  
Bluetooth Settings: My Bluetooth Address  
To display your phone’s Bluetooth address:  
Select Menu > Settings > Bluetooth > Device Info.  
178  
Bluetooth Profiles  
All the Bluetooth settings you configure are stored in your  
phone’s Bluetooth user profile. Different profiles can be used  
for specific Bluetooth functions.  
HSP: Headset Profile – Bluetooth technology connects the  
phone to a wireless Bluetooth-enabled headset. When an  
incoming call is received, the ringer can be heard through  
the headset, instead of the phone. The call can then be  
received by pushing a button. Increase or decrease the  
volume by using the volume key on the side of the phone.  
HFP: Hands-Free Profile – Bluetooth technology connects  
the phone to a wireless Bluetooth-enabled car kit.  
Incoming calls ring to the hands-free headset or device.  
Calls can be received by pressing a button on the headset  
or device. For dialing, four functions are supported: recent  
call dial, voice dial, speed dial, and number dial. Increase  
or decrease the volume by using the volume key on the  
side of the phone.  
DUN: Dial-Up Network Profile – Bluetooth technology  
functions as a wireless data cable, connecting a PC or PDA  
to a network through your phone.  
BPP: Basic Printing Profile – Bluetooth technology functions  
as a PictBridge printing connection to a printer from your  
phone.  
OPP: Object Push Profile – is based on the Generic Object  
Exchange (OBEX) profile which uses predefined object  
formats. The object formats are vCard, vCal, vMsg, and  
vNote.  
FTP: File Transfer Protocol– is based on the Generic FTP  
Protocol to exchange files.  
179  
 
A2DP: Advance Audio Distribution Profile–transfers a 2-  
channel stereo audio stream, like music from an MP3  
player, to a headset or car radio.  
AVRCP:Audio Video Remote Control Profile–provides a  
standard interface to control TVs, Hi-fi equipment, etc. to  
allow a single remote control (or other device) to control  
all of the A/V equipment that a user has access to. It may  
be used in concert with A2DP or VDP.  
180  
Pairing Bluetooth Devices  
Paired Devices  
The Bluetooth pairing process allows you to establish trusted  
connections between your phone and another Bluetooth  
device. When devices are paired, a passkey is shared between  
devices, allowing for fast, secure connections while bypassing  
the discovery and authentication process.  
To pair your phone with another Bluetooth device:  
1. Select Menu > Tools > Bluetooth > Add New > Search.  
(Your phone will display a list of discovered in-range  
Bluetooth devices.)  
2. Select the device you wish to pair with and press  
.
3. Enter the passkey and press  
.
4. Highlight the device and press  
for Connect.  
(Connection Successful will be displayed if the device is  
connected properly.)  
Waiting for Pairing  
If you are going to be using a Dial-Up Network (DUN) profile  
to pair with a PC or PDA, you will need to allow the other  
device to initiate pairing with your phone.  
To allow your phone to be paired with another Bluetooth device:  
1. Select Menu > Tools > Bluetooth > Add New >  
Wait for request.  
2. The visibility pop-up screen is displayed.  
3. Follow the onscreen prompts to enter your passkey and  
press  
.
181  
 
Sending All Contacts  
It may be necessary to transfer all contacts to another  
Bluetooth enabled device. This may be especially helpful if  
you are changing handsets or would like to give another  
person all your contacts.  
To transfer all contacts to another device:  
1. Make sure that both devices are set up to send and  
receive files via a Bluetooth connection.  
2. Select Menu > Tools > Bluetooth.  
3. Press  
for Add New and press  
for Search.  
).  
4. Highlight the device and select Add to List (  
5. Enter your PIN (enter any series of numbers up to 16  
digits) and press  
.
6. Accept the connection on the other Bluetooth enabled  
device and enter the PIN.  
7. Press  
the pairing.  
8. With the device highlighted in the “Trusted Devices”  
screen, press for Options.  
for Done on your existing device to complete  
9. Select Send Name Card and press  
10. Press the navigation key down to highlight the first  
contacts entry. Press to place a check mark in the  
.
box. Continue this process untill all contacts are  
selected.  
11. Press  
for Send Card. Select Yes to confirm and press  
.
182  
 
Exchange FTP folder  
You can send and receive files between your handset and PC  
via Bluetooth using the FTP transfer protocol.  
The PC must support Bluetooth Wireless Technology to  
transfer files.  
Note:  
To transfer files:  
1. Make sure that the PC is set up to send and receive files  
via a Bluetooth connection with a shared directory.  
2. Select Menu > Tools > Bluetooth.  
3. Highlight the device and select Options (  
).  
4. Select Options (  
press  
5. Highlight a file and press  
) and select Get Files or Send Files and  
.
to select it.  
183  
   
Section 3  
Sprint PCS Service Features  
 
186  
Section 3A  
Sprint PCS Service Features:  
The Basics  
In This Section  
Now that you’ve mastered your phone’s fundamentals,  
it’s time to explore the calling features that enhance your  
Sprint PCS Service. This section outlines your basic Sprint PCS  
Service features.  
187  
   
Using Voicemail  
Setting Up Your Voicemail  
All unanswered calls to your phone are automatically  
transferred to your voicemail, even if your phone is in use or  
turned off. Therefore, you will want to set up your Sprint PCS  
Voicemail and personal greeting as soon as your phone is  
activated.  
To set up your voicemail:  
1. Press and hold  
.
2. Follow the system prompts to:  
Create your passcode.  
Record your name announcement.  
Record your greeting.  
Choose whether or not to activate One-Touch  
Message Access (a feature that lets you access  
messages simply by pressing and holding  
,
bypassing the need for you to enter your passcode).  
Voicemail Passcode  
Note:  
If you are concerned about unauthorized access to your  
voicemail account, Sprint recommends you enable your  
voicemail passcode.  
Voicemail Notification  
There are several ways your phone alerts you to a new  
message:  
By displaying a message on the screen.  
By sounding the assigned ringer type.  
188  
       
New Voicemail Message Alerts  
When you receive a new voice message, your phone alerts  
you and prompts you to call your voicemail.  
To call your voicemail:  
Press and hold  
.
To display your Missed Log:  
Press the navigation key up.  
When you are roaming off the Nationwide Sprint PCS  
Network, you may not receive notification of new voicemail  
messages. It is recommended that you periodically check your  
voicemail by dialing 1 + area code + your wireless phone  
Note:  
number. When your voicemail answers, press ( ) and enter  
*
your passcode. You will be charged roaming rates when  
accessing voicemail while roaming off the Nationwide  
Sprint PCS Network.  
Your phone accepts messages even when it is turned off.  
However, you are notified of new messages only when your  
phone is turned on and you are in a Sprint PCS Service Area.  
189  
Retrieving Your Voicemail Messages  
You can review your messages directly from your phone or  
from any other touch-tone phone. To dial from your phone,  
you can either speed dial your voicemail or use the menu  
keys.  
Using One-Touch Message Access  
Press and hold  
box.)  
. (Your phone will dial your voicemail  
Using the Menu Keys on Your Phone to Access Your Messages  
Select Menu > Messaging > Voicemail > Call Voicemail.  
You are charged for airtime minutes when you are accessing  
your voicemail from your phone.  
Note:  
Using a Phone Other Than Your Phone to Access Messages  
1. Dial your wireless phone number.  
2. When your voicemail answers, press  
.
3. Enter your passcode.  
When you call into voicemail, you first hear the header  
information (date, time, and sender information) for the  
message. To skip directly to the message, press 4 during the  
header.  
Tip:  
190  
 
Voicemail Button Guide  
Here’s a quick guide to your keypad functions while listening  
to voicemail messages. For further details and menu options,  
Date/Time Send Reply Advance  
Replay  
Erase  
Rewind  
Call Back  
Help  
Forward  
Save  
Cancel  
Skip  
Voicemail Options  
Your phone offers several options for organizing and  
accessing your voicemail.  
Using Expert Mode  
Using the Expert Mode setting for your personal voicemail  
box helps you navigate through the voicemail system more  
quickly by shortening the voice prompts you hear at each  
level.  
191  
 
To turn Expert Mode on or off:  
1. Press and hold  
to access your voicemail. (If your  
voicemail box contains any new or saved messages,  
press  
to access the main voicemail menu.)  
2. Press  
to change your Personal Options, following  
the system prompts.  
3. Press  
for Expert Mode.  
4. Press  
to turn Expert Mode on or off.  
Setting Up Group Distribution Lists  
Create up to 20 separate group lists, each with up to 20  
customers.  
1. Press and hold  
to access your voicemail. (If your  
voicemail box contains any new or saved messages,  
press  
to access the main voicemail menu.)  
2. Press  
to change your Personal Options, following  
the system prompts.  
3. Press  
for Administrative Options.  
for Group Distribution Lists.  
4. Press  
5. Follow the voice prompts to create, edit, rename, or  
delete group lists.  
Sprint PCS Callback  
Return a call after listening to a message without  
disconnecting from voicemail.  
Press  
after listening to a message. (Once the call is  
complete, you’re returned to the voicemail main menu.)  
192  
Voicemail-to-Voicemail Message  
Record and send a voice message to other Sprint PCS  
Voicemail users.  
1. From the main voicemail menu, press  
to send a  
message.  
2. Follow the voice prompts to enter the phone number.  
3. Follow the voice prompts to record and send your voice  
message.  
Voicemail-to-Voicemail Message Reply  
Reply to a voice message received from any other Sprint PCS  
Voicemail user.  
1. After listening to a voice message, press  
.
2. Follow the voice prompts to record and send your reply.  
Voicemail-to-Voicemail Message Forwarding  
Forward a voice message, except those marked “Private,” to  
other Sprint PCS Voicemail users.  
1. After listening to a message, press  
and then  
.
2. Follow the voice prompts to enter the phone number.  
3. Follow the voice prompts to record your introduction  
and forward the voice message.  
Voicemail-to-Voicemail Receipt Request  
Receive confirmation that your voice message has been  
listened to when you send, forward, or reply to other  
Sprint PCS users.  
193  
1. After you have recorded a message, press  
to  
indicate you are satisfied with the message you  
recorded.  
2. Press  
3. Press  
to mark receipt requested.  
to send your voicemail message.  
Continue Recording  
When leaving a voice message, you can choose to continue  
recording even after you’ve stopped.  
Before pressing  
to indicate that you are satisfied  
with the message you recorded, press  
recording.  
to continue  
Extended Absence Greeting  
When your phone is turned off or you are off the Nationwide  
Sprint PCS Network for an extended period, this greeting can  
be played instead of your normal personal greeting.  
1. From the main voicemail menu, press  
for Personal  
Options.  
2. Press  
for greetings.  
3. Press  
to record an Extended Absence Greeting.  
194  
Clearing the Message Icon  
Your phone may temporarily continue to display the message  
icon after you have checked your voice and text messages.  
To clear the icon from the display screen:  
1. Select Menu > Messaging > Voicemail > Clear Envelope.  
2. Select Yes or No and press  
.
Voicemail Menu Key  
Following the prompts on the voicemail system, you can use  
your keypad to navigate through the voicemail menu. The  
following list outlines your phone’s voicemail menu  
structure.  
Listen  
Envelope Information  
Reply  
Advance 8 Seconds  
Replay  
Rewind  
Forward Message  
Erase  
Call Back  
Save  
Options  
Send a Message  
195  
   
Personal Options  
Notification Options  
Phone Notification  
Numeric Paging to a Phone  
Return to Personal Options Menu  
Administrative Options  
Skip Passcode  
Autoplay  
Message Date & Time On/Off  
Change Passcode  
Group Distribution List  
Return to Personal Options Menu  
Greetings  
Personal Greetings  
Name Announcement  
Extended Absence Greeting  
Return to Personal Options Menu  
Expert Mode (On/Off)  
Place a Call  
Disconnect  
196  
Using SMS Text Messaging  
With SMS Text Messaging, you can use other people’s  
wireless phone numbers to send instant text messages from  
your phone to their messaging-ready phones – and they can  
send messages to you. When you receive a new message, it  
will automatically be displayed on your phone’s screen.  
In addition, SMS Text Messaging includes a variety of preset  
messages, such as “I’m running late, I’m on my way,” that  
makes composing messages fast and easy. You can also  
customize your own preset messages (up to 160 characters)  
from your phone or at www.sprint.com.  
Composing SMS Text Messages  
To compose an SMS Text message:  
1. Select Menu > Messaging > Send Message > Text and  
select the entry method you prefer.  
2. Select Contacts, Mobile #, or Email and press  
.
3. Enter the number, email address, or contact and select  
Next (  
). (You may include up to 10 recipients per  
message.)  
4. Compose a message using one of the following  
methods:  
To type a message, use your keypad to enter your  
message. Use to select a character input mode.  
To use a preset message, recent message, or an  
emoticon, select Options ( ) and select Preset  
Msg, Recent Msg, or Emoticons. Press the number on  
the keypad that corresponds to the number next to  
the message or emoticon.  
197  
     
5. Select Next (  
6. Review your message and press Send (  
also select the following additional messaging options  
by pressing Options ( ):  
Edit to edit the existing message before sending.  
).  
). You may  
Priority to set the message priority level  
[Normal or Urgent].  
Call Back # to set the callback number.  
Save to Drafts to save the message without sending.  
Accessing SMS Text Messages  
To read an SMS Text message:  
When you receive a text message, it will automatically  
appear on your phone’s main display screen. Use your  
navigation key to scroll down and view the entire  
message.  
To reply to an SMS Text message:  
1. While the message is open, select Reply (  
).  
2. Compose your reply or use the preset messages or icons.  
To type a message, use your keypad to enter your  
message. Use to select a character input mode.  
To use a preset message or an emoticon, select  
Options ( ) and select Preset Msg, Recent Msg, or  
Emoticons. Press the number on the keypad that  
corresponds to the number next to the message or  
emoticon.  
3. Select Next (  
).  
198  
4. Review your message and press Send (  
also select the following additional messaging options  
by pressing Options ( ):  
Edit to edit the existing message before sending.  
). You may  
Priority to set the message priority level  
[Normal or Urgent].  
Call Back # to set the callback number.  
Save to Drafts to save the message without sending.  
Using Preset Messages  
Preset messages make sending text messages to your friends,  
family, and coworkers easier than ever.  
To add or edit preset messages:  
1. Select Menu > Messaging > Settings > General >  
Preset Messages.  
2. Select Options (  
) and press Add New.  
3. – or –  
4. Highlight a message you wish to edit and select  
Options ( ) and press Erase or select Edit ( ).  
5. Enter your new message or changes and press  
.
You may also add or edit preset messages in the “My Online  
Tools” area at www.sprint.com  
Note:  
199  
 
Using SMS Voice Messaging  
In addition to sending and receiving SMS Text messages, your  
phone is enabled with SMS Voice Messaging. With SMS Voice  
Messaging, you can quickly and easily send a voice message  
to other SMS-enabled phones or working email addresses  
without making a phone call. Just record a message and send  
it directly to the recipient’s phone messaging inbox.  
Activating SMS Voice Messaging  
To use SMS Voice Messaging capabilities, you will first need  
to register your phone. Once you have registered, incoming  
SMS Voice messages will be automatically downloaded to  
your phone.  
To activate SMS Voice Messages:  
1. When you turn on your phone, you will be prompted to  
register your phone to receive SMS Voice messages.  
2. Select Yes. (When activation is complete, an activation  
confirmation screen appears.)  
If you select No during step 2 above, you will see an alert  
message. If you select No after reading the message,  
incoming SMS Voice messages will not be downloaded to  
your phone.  
Note:  
Playing an SMS Voice Message  
To play an SMS Voice message from the main menu:  
1. Select Menu > Messaging > VoiceSMS.  
2. Highlight the message you want to play and press  
.
3. Press Reply (  
) to play the message. (To display the  
].)  
message options, press Options [  
200  
     
Composing SMS Voice Messages  
To compose an SMS Voice message:  
1. Select Menu > Messaging > Send Message > Voice SMS.  
2. Select Mobile # or Email to enter a recipient’s wireless  
phone number or email address directly.  
3. Select Contacts.  
4. Select your desired list and press  
to select the  
recipient.  
5. Press Done (  
) when you have finished selecting and  
entering recipients.  
6. Select Next (  
) to continue to the next screen.  
7. Start recording after the beep. (You can record up to  
two minutes.)  
8. To finish recording, press Done (  
).  
9. Press Send ( ) to send the voice message.  
If this is the first time that you are sending an SMS message,  
the “From Name” screen is displayed. Enter the default name  
here for your messages.  
Note:  
201  
Accessing SMS Voice Messages  
To play an SMS Voice message:  
When you receive a voice message, a pop-up  
notification will automatically appear on your phone’s  
main display screen. Use your softkeys to view and play  
the voice message.  
To reply to an SMS Voice message:  
1. From the Voice SMS inbox, press Reply (  
2. Record your reply, then press Send (  
).  
).  
Using Caller ID  
Caller ID allows people to identify a caller before answering  
the phone by displaying the number of the incoming call. If  
you do not want your number displayed when you make a  
call, just follow these easy steps.  
To block your phone number from being displayed for a specific  
outgoing call:  
1. Press  
2. Enter the number you want to call.  
3. Press  
.
.
To permanently block your number, call Sprint Customer  
Service.  
202  
     
Responding to Call Waiting  
When you’re on a call, Call Waiting alerts you to incoming  
calls by sounding two beeps. Your phone’s screen informs you  
that another call is coming in and displays the caller’s phone  
number (if it is available).  
To respond to an incoming call while you’re on a call:  
Press  
answers the second call.)  
To switch back to the first caller:  
. (This puts the first caller on hold and  
Press  
again.  
For those calls where you don’t want to be interrupted, you  
can temporarily disable Call Waiting by pressing *70 before  
placing your call. Call Waiting is automatically reactivated  
once you end the call.  
Tip:  
203  
   
Making a Three-Way Call  
With Three-Way Calling, you can talk to two people at the  
same time. When using this feature, the normal airtime rates  
will be charged for each of the two calls.  
To make a Three-Way Call:  
1. Enter a number you wish to call and press  
2. Once you have established the connection, enter the  
second number you wish to call and press  
. (This  
.
puts the first caller on hold and dials the second  
number.)  
3. When you’re connected to the second party, press  
again to begin your three-way call.  
If one of the people you called hangs up during your call, you  
and the remaining caller stay connected. If you initiated the  
call and are the first to hang up, all other callers are  
disconnected.  
Call Waiting and Three-Way Calling are not available while  
roaming off the Nationwide Sprint PCS Network.  
Note:  
204  
     
Using Call Forwarding  
Call Forwarding lets you forward all your incoming calls to  
another phone number – even when your phone is turned off.  
You can continue to make calls from your phone when Call  
Forwarding is activated.  
To activate Call Forwarding:  
1. Press  
.
2. Enter the area code and phone number to which your  
future calls should be forwarded.  
3. Press  
. (You will see a message and hear a tone to  
confirm the activation of Call Forwarding.)  
To deactivate Call Forwarding:  
1. Press  
.
2. Press  
. (You will see a message and hear a tone to  
confirm the deactivation.)  
You are charged a higher rate for calls you have forwarded.  
Note:  
205  
   
206  
Section 3B  
Sprint PCS Voice Command  
In This Section  
With Sprint PCS Voice Command, reaching your friends, family,  
and coworkers has never been easier – especially when you’re on  
the go. You can even listen to Web-based information, such as  
news, weather, and sports. Your voice does it all with  
Sprint PCS Voice Command.  
This section outlines the Sprint PCS Voice Command service.  
Section 3B: Sprint PCS Voice Command  
207  
       
Getting Started With Sprint PCS  
Voice Command  
With Sprint PCS Voice Command:  
You can store all your contacts’ phone numbers, so you  
can simply say the name of the person you want to call.  
There’s no need to punch in a lot of numbers, memorize  
voicemail passwords, or try to dial while you’re driving.  
You can call anyone in your address book – even if you  
don’t remember their phone number.  
You don’t need to worry about losing your contacts or  
address book. This advanced service is network-based, so  
if you switch or happen to lose your phone, you won’t lose  
your contacts or address book.  
It’s Easy to Get Started  
There are two easy ways to sign up for Sprint PCS Voice  
Command:  
Sign up when you purchase and activate your phone.  
Just dial  
from your wireless phone to  
contact Sprint Customer Service and sign up.  
There is a monthly charge for Sprint PCS Voice Command.  
208  
Section 3B: Sprint PCS Voice Command  
   
Creating Your Own Address Book  
You can program up to 500 names into your personal address  
book, with each name having up to five phone numbers.  
That’s 2500 phone numbers, and with the advanced  
technology of Sprint PCS Voice Command, you can have  
instant access to all of them.  
There are four ways to update your address book:  
On the Web. Go to www.talk.sprintpcs.com and sign on with  
your phone number and password to access a fully  
functional Web-based address book to create and update  
your contacts.  
Use an Existing Address Book. Automatically merge address  
books from desktop software applications with Sprint  
SyncSM Services for no additional charge. Simply click on  
the “Click to synchronize” button within your Sprint PCS  
Voice Command personal address book at  
www.talk.sprintpcs.com.  
Use Voice Recordings. Simply dial  
and say, “Add  
name.” You will then be asked to say the name and  
number you want to add to your personal address book.  
Your address book can store up to 20 voice-recorded  
names at once.  
Call Sprint 411. If you don’t have a computer or Internet  
access handy, you can have Sprint 411 look up phone  
numbers for you and automatically add them to your  
address book. Just dial  
and say “Call operator”  
and we’ll add two names and all the numbers associated  
with those names to your address book for our standard  
directory assistance charge.  
Section 3B: Sprint PCS Voice Command  
209  
   
Making a Call With Sprint PCS  
Voice Command  
To make a call with Sprint PCS Voice Command:  
1. Press  
and you’ll hear the “Ready” prompt.  
2. After the “Ready” prompt, simply say, in a natural voice,  
Call” and the name of the person or the number youd  
like to call. (For example, you can say, “Call Jane Smith at  
work,” “Call John Baker on the mobile phone,” “Call 555-  
1234,” or “Call Bob Miller.”)  
3. Your request will be repeated and you will be asked to  
verify. Say “Yes” to call the number or person. (The  
number will automatically be dialed.) Say “No” if you  
wish to cancel.  
Keep in mind that Sprint PCS Voice Command recognizes not  
only your voice, but any voice, so that others can experience  
the same convenience if they use your phone.  
Tip:  
For more helpful hints on Sprint PCS Voice Command,  
including a list of recognized commands and an interactive  
tutorial, visit www.talk.sprintpcs.com.  
210  
Section 3B: Sprint PCS Voice Command  
   
Accessing Information Using  
Sprint PCS Voice Command  
To access information using Sprint PCS Voice Command:  
1. Press  
.
2. Say “Call the Web” and choose from a listing of  
information categories like news, weather, and sports.  
– or –  
Simply say “Call news room,” “Call the weather,” “Call Sports  
Central,” etc.  
Sprint PCS Voice Command is not available while roaming off  
the Nationwide Sprint PCS Network.  
Note:  
Section 3B: Sprint PCS Voice Command  
211  
   
212  
Section 4  
Safety and Warranty  
Information  
 
214  
Section 4A  
Important Safety Information  
In This Section  
This phone guide contains important operational and safety  
information that will help you safely use your phone. Failure to  
read and follow the information provided in this phone guide  
may result in serious bodily injury, death, or property  
damage.  
215  
     
General Precautions  
There are several simple guidelines to operating your phone properly and  
Speak directly into the mouthpiece.  
Avoid exposing your phone and accessories to rain or liquid spills. If  
your phone does get wet, immediately turn the power off and remove  
the battery.  
Although your phone is quite sturdy, it is a complex piece of  
equipment and can be broken. Avoid dropping, hitting, bending, or  
sitting on it.  
Any changes or modifications to your phone not expressly approved in  
this document could void your warranty for this equipment and void  
your authority to operate this equipment.  
For the best care of your phone, only Sprint authorized  
personnel should service your phone and accessories. Failure  
to do so may be dangerous and void your warranty.  
Note:  
216  
 
Maintaining Safe Use of and Access to  
Your Phone  
Do Not Rely on Your Phone for Emergency Calls  
Mobile phones operate using radio signals, which cannot guarantee  
connection in all conditions. Therefore you should never rely solely upon  
any mobile phone for essential communication (e.g., medical  
emergencies). Emergency calls may not be possible on all cellular networks  
or when certain network services and/or mobile phone features are in use.  
Check with your local service provider for details.  
Using Your Phone While Driving  
Talking on your phone while driving (or operating the phone without a  
hands-free device) is prohibited in some jurisdictions. Laws vary as to  
specific restrictions. Remember that safety always comes first.  
Purchase an optional hands-free accessory at your local Sprint  
Store, or call the Sprint PCS Accessory Hotline at 1-800-974-  
Tip:  
®
2221 or by dialing #222 on your phone.  
Following Safety Guidelines  
To operate your phone safely and efficiently, always follow any special  
regulations in a given area. Turn your phone off in areas where use is  
forbidden or when it may cause interference or danger.  
Using Your Phone Near Other Electronic Devices  
Most modern electronic equipment is shielded from radio frequency (RF)  
signals. However, RF signals from wireless phones may affect inadequately  
shielded electronic equipment.  
RF signals may affect improperly installed or inadequately shielded  
electronic operating systems and/or entertainment systems in motor  
vehicles. Check with the manufacturer or their representative to determine  
if these systems are adequately shielded from external RF signals. Also  
check with the manufacturer regarding any equipment that has been  
added to your vehicle.  
Consult the manufacturer of any personal medical devices, such as  
pacemakers and hearing aids, to determine if they are adequately shielded  
from external RF signals.  
217  
 
Always turn off the phone in health care facilities and request  
permission before using the phone near medical equipment.  
Note:  
Turning Off Your Phone Before Flying  
Turn off your phone before boarding any aircraft. To prevent possible  
interference with aircraft systems, the U.S. Federal Aviation Administration  
(FAA) regulations require you to have permission from a crew member to  
use your phone while the plane is on the ground. To prevent any risk of  
interference, FCC regulations prohibit using your phone while the plane is  
in the air.  
Turning Off Your Phone in Dangerous Areas  
To avoid interfering with blasting operations, turn your phone off when in  
a blasting area or in other areas with signs indicating two-way radios  
should be turned off. Construction crews often use remote-control RF  
devices to set off explosives.  
Turn your phone off when you’re in any area that has a potentially  
explosive atmosphere. Although it’s rare, your phone and accessories could  
generate sparks. Sparks can cause an explosion or fire, resulting in bodily  
injury or even death. These areas are often, but not always, clearly marked.  
They include:  
Fueling areas such as gas stations.  
Below deck on boats.  
Fuel or chemical transfer or storage facilities.  
Areas where the air contains chemicals or particles such as grain, dust,  
or metal powders.  
Any other area where you would normally be advised to turn off your  
vehicle’s engine.  
Never transport or store flammable gas or liquids or  
explosives in the compartment of your vehicle that contains  
your phone or accessories.  
Note:  
Restricting Children’s Access to Your Phone  
Your phone is not a toy. Do not allow children to play with it as they could  
hurt themselves and others, damage the phone or make calls that increase  
your Sprint PCS invoice.  
218  
Using Your Phone With a Hearing Aid  
Device  
Your Sprint Nextel phone has been tested for hearing aid  
device compatibility. When some wireless phones are used  
near some hearing devices (hearing aids and cochlear  
implants), users may detect a buzzing, humming, or whining  
noise. Some hearing devices are more immune than others to  
this interference noise and phones also vary in the amount of  
interference they generate.  
The wireless telephone industry has developed ratings for  
some of their mobile phones, to assist hearing device users in  
finding phones that may be compatible with their hearing  
devices. Not all phones have been rated. Phones that have  
been rated have a label located on the box.  
Your Sprint PCS Vision® m500 by has an M4 rating and T3  
rating.  
These ratings are not guarantees. Results will vary  
depending on the level of immunity of your hearing device  
and degree of your hearing loss. If your hearing device  
happens to be vulnerable to interference, you may not be  
able to use a rated phone successfully. Trying out the phone  
with your hearing device is the best way to evaluate it for  
your personal needs.  
M-Ratings: Phones rated M3 or M4 meet FCC requirements  
and are likely to generate less interference to hearing devices  
than phones that are not labeled. M4 is the better/higher of  
the two ratings.  
219  
 
T-Ratings: Phones rated T3 or T4 meet FCC requirements and  
are likely to be more usable with a hearing device's telecoil  
("T Switch" or "Telephone Switch") than unrated phones. T4 is  
the better/higher of the two ratings. (Note that not all  
hearing devices have telecoils in them.)  
The more immune your hearing aid device is, the less likely  
you are to experience interference noise from your wireless  
phone. Hearing aid devices should have ratings similar to  
phones. Ask your hearing healthcare professional for the  
rating of your hearing aid. Add the rating of your hearing aid  
and your phone to determine probable usability:  
Any combined rating equal to or greater than six offers  
best use.  
Any combined rating equal to five is considered normal  
use.  
Any combined rating equal to four is considered usable.  
Thus, if you pair an M3 hearing aid with an M3 phone, you  
will have a combined rating of six for "best use." This is  
synonymous for T ratings.  
Sprint Nextel further suggests you experiment with multiple  
phones (even those not labeled M3/T3 or M4/T4) while in the  
store to find the one that works best with your hearing aid  
device. Should you experience interference or find the quality  
of service unsatisfactory after purchasing your phone,  
promptly return it to the store within 30 days of purchase.  
With the Sprint 30-day Risk-Free Guarantee, you may return  
the phone within 30 days of purchase for a full refund.  
220  
Caring for the Battery  
Protecting Your Battery  
The guidelines listed below help you get the most out of your battery’s  
performance.  
Recently, there have been some public reports of wireless phone batteries  
overheating, catching fire, or exploding. It appears that many, if not all, of  
these reports involve counterfeit or inexpensive, aftermarket-brand  
batteries with unknown or questionable manufacturing standards. Sprint  
is not aware of similar problems with Sprint PCS® phones resulting from  
the proper use of batteries and accessories approved by Sprint or the  
manufacturer of your phone. Use only Sprint- or manufacturer-approved  
batteries and accessories found at Sprint Stores or through your phone’s  
manufacturer, or call  
1-866-343-1114 to order. They’re also available at www.sprint.com click  
the Wireless link under “Personal,” and then click Accessories under “Shop  
Sprint PCS Online.” “Buying the right batteries and accessories is the best  
way to ensure they’re genuine and safe.  
In order to avoid damage, charge the battery only in temperatures that  
range from 32° F to 113° F (0° C to 45° C).  
Don’t use the battery charger in direct sunlight or in high humidity  
areas, such as the bathroom.  
Never dispose of the battery by incineration.  
Keep the metal contacts on top of the battery clean.  
Don’t attempt to disassemble or short-circuit the battery.  
The battery may need recharging if it has not been used for a long  
period of time.  
It’s best to replace the battery when it no longer provides acceptable  
performance. It can be recharged hundreds of times before it needs  
replacing.  
Don’t store the battery in high temperature areas for long periods of  
time. It’s best to follow these storage rules:  
Less than one month:  
-4° F to 140° F (-20° C to 60° C)  
More than one month:  
-4° F to 113° F (-20° C to 45° C)  
221  
 
Disposal of Lithium Ion (Li-Ion) Batteries  
For safe disposal options of your Li-Ion batteries, contact your nearest  
Sprint authorized service center.  
Special Note: Be sure to dispose of your battery properly. In some areas,  
the disposal of batteries in household or business trash may be prohibited.  
Radiofrequency (RF) Energy  
Understanding How Your Phone Operates  
Your phone is basically a radio transmitter and receiver. When it’s turned  
on, it receives and transmits radio frequency (RF) signals. When you use  
your phone, the system handling your call controls the power level. This  
power can range from 0.006 watts to 0.2 watts in digital mode.  
Knowing Radiofrequency Safety  
The design of your phone complies with updated NCRP standards  
described below.  
In 1991-92, the Institute of Electrical and Electronics Engineers (IEEE) and  
the American National Standards Institute (ANSI) joined in updating ANSI’s  
1982 standard for safety levels with respect to human exposure to RF  
signals. More than 120 scientists, engineers and physicians from  
universities, government health agencies and industries developed this  
updated standard after reviewing the available body of research. In 1993,  
the Federal Communications Commission (FCC) adopted this updated  
standard in a regulation. In August 1996, the FCC adopted hybrid standard  
consisting of the existing ANSI/IEEE standard and the guidelines published  
by the National Council of Radiation Protection and Measurements (NCRP).  
Body-Worn Operation  
To maintain compliance with FCC RF exposure guidelines, if you wear a  
handset on your body, use the Sprint supplied or approved carrying case,  
holster or other body-worn accessory. Use of non-Sprint approved  
accessories may violate FCC RF exposure guidelines.  
For more information about RF exposure, visit the FCC Web site at  
Specific Absorption Rates (SAR) for Wireless Phones  
The SAR is a value that corresponds to the relative amount of RF energy  
absorbed in the head of a user of a wireless handset.  
222  
 
The SAR value of a phone is the result of an extensive testing, measuring,  
and calculation process. It does not represent how much RF the phone  
emits. All phone models are tested at their highest value in strict  
laboratory settings. But when in operation, the SAR of a phone can be  
substantially less than the level reported to the FCC. This is because of a  
variety of factors including its proximity to a base station antenna, phone  
design and other factors. What is important to remember is that each  
phone meets strict federal guidelines. Variations in SARs do not represent  
a variation in safety.  
All phones must meet the federal standard, which incorporates a  
substantial margin of safety. As stated above, variations in SAR values  
between different model phones do not mean variations in safety. SAR  
values at or below the federal standard of 1.6 W/kg are considered safe for  
use by the public.  
The highest reported SAR values of the M500 are:  
CDMA mode (Part 22):  
Head: 1.41 W/kg; Body-worn: 0.322 W/kg  
PCS mode (Part 24):  
Head: 1.44 W/kg; Body-worn: 0.706 W/kg  
FCC Radiofrequency Emission  
This phone meets the FCC Radiofrequency Emission Guidelines.  
FCC ID number: A3LSPHM500.  
More information on the phone's SAR can be found from the following FCC  
Owner’s Record  
The model number, regulatory number and serial number are located on a  
nameplate inside the battery compartment. Record the serial number in  
the space provided below. This will be helpful if you need to contact us  
about your phone in the future.  
SM  
Model: Sprint Power Vision Phone M500 by Samsung®  
Serial No.:  
223  
 
Phone Guide Proprietary Notice  
CDMA Technology is licensed by QUALCOMM Incorporated under one or  
more of the following patents:  
4,901,307 5,109,390 5,267,262 5,416,797  
5,506,865 5,544,196 5,657,420 5,101,501  
5,267,261 5,414,796 5,504,773 5,535,239  
5,600,754 5,778,338 5,228,054 5,337,338  
5,710,784 5,056,109 5,568,483 5,659,569  
5,490,165 5,511,073  
T9 Text Input is licensed by Tegic Communications and is covered by U.S.  
Pat. 5,818,437, U.S. Pat. 5,953,541, U.S. Pat. 6,011,554 and other patents  
pending.  
Phone Guide template version 5A (September 2005)  
224  
 
Section 4B  
Manufacturer’s Warranty  
In This Section  
Your phone has been designed to provide you with reliable,  
worry-free service. If for any reason you have a problem with  
your equipment, please refer to the manufacturer’s warranty  
in this section.  
For information regarding the terms and conditions of service  
for your phone, please visit www.sprint.com and click on the  
Terms & Conditions” link at the bottom or call Sprint  
Customer Service at 1-888-211-4PCS.  
225  
   
Manufacturer’s Warranty  
STANDARD LIMITED WARRANTY  
What is Covered and For How Long? SAMSUNG TELECOMMUNICATIONS  
AMERICA, L.P. (“SAMSUNG”) warrants to the original purchaser  
(“Purchaser”) that SAMSUNG’s Phones and accessories (“Products”) are  
free from defects in material and workmanship under normal use and  
service for the period commencing upon the date of purchase and  
continuing for the following specified period of time after that date:  
Phone  
1 Year  
Batteries  
1 Year  
Leather Case/Pouch/Holster  
Game Pad  
90 Days  
90 Days  
1 Year  
Other Phone Accessories  
What is Not Covered? This Limited Warranty is conditioned upon proper  
use of Product by Purchaser. This Limited Warranty does not cover: (a)  
defects or damage resulting from accident, misuse, abuse, neglect,  
unusual physical, electrical or electromechanical stress, or modification of  
any part of Product, including antenna, or cosmetic damage; (b)  
equipment that has the serial number removed or made illegible; (c) any  
plastic surfaces or other externally exposed parts that are scratched or  
damaged due to normal use; (d) malfunctions resulting from the use of  
Product in conjunction with accessories, products, or ancillary/peripheral  
equipment not furnished or approved by SAMSUNG; (e) defects or damage  
from improper testing, operation, maintenance, installation, or  
adjustment; (f) installation, maintenance, and service of Product, or (g)  
Product used or purchased outside the United States or Canada. This  
Limited Warranty covers batteries only if battery capacity falls below 80%  
of rated capacity or the battery leaks, and this Limited Warranty does not  
cover any battery if (i) the battery has been charged by a battery charger  
not specified or approved by SAMSUNG for charging the battery, (ii) any of  
the seals on the battery are broken or show evidence of tampering, or (iii)  
the battery has been used in equipment other than the SAMSUNG phone  
for which it is specified.  
What are SAMSUNG’s Obligations? During the applicable warranty period,  
SAMSUNG will repair or replace, at SAMSUNG’s sole option, without  
charge to Purchaser, any defective component part of Product. To obtain  
service under this Limited Warranty, Purchaser must return Product to an  
authorized phone service facility in an adequate container for shipping,  
226  
 
accompanied by Purchaser’s sales receipt or comparable substitute proof  
of sale showing the date of purchase, the serial number of Product and the  
sellers’ name and address. To obtain assistance on where to deliver the  
Product, call Samsung Customer Care at 1-888-987-4357. Upon receipt,  
SAMSUNG will promptly repair or replace the defective Product. SAMSUNG  
may, at SAMSUNG’s sole option, use rebuilt, reconditioned, or new parts or  
components when repairing any Product or replace Product with a rebuilt,  
reconditioned or new Product. Repaired/replaced leather cases, pouches  
and holsters will be warranted for a period of ninety (90) days. All other  
repaired/replaced Product will be warranted for a period equal to the  
remainder of the original Limited Warranty on the original Product or for  
90 days, whichever is longer. All replaced parts, components, boards and  
equipment shall become the property of SAMSUNG. If SAMSUNG  
determines that any Product is not covered by this Limited Warranty,  
Purchaser must pay all parts, shipping, and labor charges for the repair or  
return of such Product.  
What Are the Limits On SAMSUNG’s Liability? EXCEPT AS SET FORTH IN THE  
EXPRESS WARRANTY CONTAINED HEREIN, PURCHASER TAKES THE  
PRODUCT AS IS,” AND SAMSUNG MAKES NO WARRANTY OR  
REPRESENTATION AND THERE ARE NO CONDITIONS, EXPRESS OR IMPLIED,  
STATUTORY OR OTHERWISE, OF ANY KIND WHATSOEVER WITH RESPECT TO  
THE PRODUCT, INCLUDING BUT NOT LIMITED TO:  
“THE MERCHANTABILITY OF THE PRODUCT OR ITS FITNESS FOR ANY  
PARTICULAR PURPOSE OR USE;  
“WARRANTIES OF TITLE OR NON-INFRINGEMENT;  
“DESIGN, CONDITION, QUALITY, OR PERFORMANCE OF THE PRODUCT;  
“THE WORKMANSHIP OF THE PRODUCT OR THE COMPONENTS  
CONTAINED THEREIN; OR  
“COMPLIANCE OF THE PRODUCT WITH THE REQUIREMENTS OF ANY LAW,  
RULE, SPECIFICATION OR CONTRACT PERTAINING THERETO.  
NOTHING CONTAINED IN THE INSTRUCTION MANUAL SHALL BE  
CONSTRUED TO CREATE AN EXPRESS WARRANTY OF ANY KIND  
WHATSOEVER WITH RESPECT TO THE PRODUCT. ALL IMPLIED WARRANTIES  
AND CONDITIONS THAT MAY ARISE BY OPERATION OF LAW, INCLUDING IF  
APPLICABLE THE IMPLIED WARRANTIES OF MERCHANTABILITY AND  
FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY LIMITED TO THE SAME  
DURATION OF TIME AS THE EXPRESS WRITTEN WARRANTY STATED HEREIN.  
SOME STATES/PROVINCES DO NOT ALLOW LIMITATIONS ON HOW LONG AN  
IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO  
YOU. IN ADDITION, SAMSUNG SHALL NOT BE LIABLE FOR ANY DAMAGES OF  
ANY KIND RESULTING FROM THE PURCHASE, USE, OR MISUSE OF, OR  
INABILITY TO USE THE PRODUCT OR ARISING DIRECTLY OR INDIRECTLY  
227  
FROM THE USE OR LOSS OF USE OF THE PRODUCT OR FROM THE BREACH  
OF THE EXPRESS WARRANTY, INCLUDING INCIDENTAL, SPECIAL,  
CONSEQUENTIAL OR SIMILAR DAMAGES, OR LOSS OF ANTICIPATED PROFITS  
OR BENEFITS, OR FOR DAMAGES ARISING FROM ANY TORT (INCLUDING  
NEGLIGENCE OR GROSS NEGLIGENCE) OR FAULT COMMITTED BY  
SAMSUNG, ITS AGENTS OR EMPLOYEES, OR FOR ANY BREACH OF  
CONTRACT OR FOR ANY CLAIM BROUGHT AGAINST PURCHASER BY ANY  
OTHER PARTY. SOME STATES/PROVINCES DO NOT ALLOW THE EXCLUSION  
OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE  
ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.  
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO  
HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE/PROVINCE TO  
PROVINCE. THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE  
OTHER THAN THE ORIGINAL PURCHASER OF THIS PRODUCT AND STATES  
PURCHASER’S EXCLUSIVE REMEDY. IF ANY PORTION OF THIS LIMITED  
WARRANTY IS HELD ILLEGAL OR UNENFORCEABLE BY REASON OF ANY LAW,  
SUCH PARTIAL ILLEGALITY OR UNENFORCEABILITY SHALL NOT AFFECT THE  
ENFORCEABILITY FOR THE REMAINDER OF THIS LIMITED WARRANTY  
WHICH PURCHASER ACKNOWLEDGES IS AND WILL ALWAYS BE  
CONSTRUED TO BE LIMITED BY ITS TERMS OR AS LIMITED AS THE LAW  
PERMITS.  
THE PARTIES UNDERSTAND THAT THE PURCHASER MAY USE THIRD-PARTY  
SOFTWARE OR EQUIPMENT IN CONJUNCTION WITH THE PRODUCT.  
SAMSUNG MAKES NO WARRANTIES OR REPRESENTATIONS AND THERE ARE  
NO CONDITIONS, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, AS TO  
THE QUALITY, CAPABILITIES, OPERATIONS, PERFORMANCE OR SUITABILITY  
OF ANY THIRD-PARTY SOFTWARE OR EQUIPMENT, WHETHER SUCH THIRD-  
PARTY SOFTWARE OR EQUIPMENT IS INCLUDED WITH THE PRODUCT  
DISTRIBUTED BY SAMSUNG OR OTHERWISE, INCLUDING THE ABILITY TO  
INTEGRATE ANY SUCH SOFTWARE OR EQUIPMENT WITH THE PRODUCT.  
THE QUALITY, CAPABILITIES, OPERATIONS, PERFORMANCE AND SUITABILITY  
OF ANY SUCH THIRD-PARTY SOFTWARE OR EQUIPMENT LIE SOLELY WITH  
THE PURCHASER AND THE DIRECT VENDOR, OWNER OR SUPPLIER OF SUCH  
THIRD-PARTY SOFTWARE OR EQUIPMENT, AS THE CASE MAY BE.  
This Limited Warranty allocates risk of Product failure between Purchaser  
and SAMSUNG, and SAMSUNG’s Product pricing reflects this allocation of  
risk and the limitations of liability contained in this Limited Warranty. The  
agents, employees, distributors, and dealers of SAMSUNG are not  
authorized to make modifications to this Limited Warranty, or make  
additional warranties binding on SAMSUNG. Accordingly, additional  
statements such as dealer advertising or presentation, whether oral or  
written, do not constitute warranties by SAMSUNG and should not be  
relied upon.  
228  
Samsung Telecommunications America, L.P.  
1301 E. Lookout Drive  
Richardson, Texas 75082  
Phone: 1-800-SAMSUNG  
Phone: 1-888-987-HELP (4357)  
©2006 Samsung Telecommunications America. All rights reserved.  
No reproduction in whole or in part allowed without prior written  
approval.  
Specifications and availability subject to change without notice. [011604]  
229  
230  
Call Waiting 203  
Contacts 99–107  
Adding a Phone Number  
Editing a Entry 106  
Editing a Phone Number  
Index  
Numerics  
3-Way Calling 204  
A
Abbreviated Dialing 71  
Alarm Clock 113  
Finding Entries 101  
Contacts Match 72  
B
Backlight  
change the brightness 57  
change the sub contrast 57  
changingbacklightsettings  
D
Dialing Options 33  
Wordbook 119  
Battery 25–28  
Capacity 25  
Bluetooth Wireless  
C
E
Preset Messages 47  
Call Answer Mode 70  
Call Forwarding 205  
Call Guard 91  
Call History 93–98  
Prepending a Phone  
K
Call Setup Options 70  
231  
 
Location Settings 61  
Sound Settings 50–55  
PictBridge Printing 163  
Picture/Video  
L
Lock Code  
Changing 78  
Locking Your Phone 76  
Locking Pic/Video 77  
Preset Messages 47  
M
Playing Video and Audio  
Messages  
R
Resetting Your Default  
Restriction 73  
Setting Roam Mode 90  
Messaging  
Setting Alerts 62  
Signature 63  
S
Multimedia  
Channel Listings 169  
Security Menu 76  
My Content  
SMS Voice Messaging 200–  
Software  
Updating 68  
Special Numbers 79  
Sprint Customer Service 7  
Sprint PCS Picture Mail  
Downloading Pictures 160  
P
Phone Number  
Displaying 30  
Finding 40  
Call Answer Mode 70  
232  
Uploading Pictures 160  
Voice Memo  
Sprint PCS Power Vision  
Security Features 85  
Sprint PCS Service  
Dialing Sprint PCS Services  
Voice Memos 136–137  
Voice-Activated Dialing 124–  
Voicemail  
Setting Up 3  
Sprint 411 8  
Sprint Service  
Volume 54  
W
Operator Services 9  
T
Text Greeting 56  
Three-Way Calling 204  
Turning Your Phone On and  
U
Unlocking Your Phone 77  
Updating your Phone  
Software 68  
V
Videos  
233  

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