Seagate MEDALIST ST36540A User Manual

USING DISCWIZARD  
DiscWizard is a revolutionary new Windows program that  
WHAT YOU NEED  
HANDLE WITH CARE!  
Disc drives are extremely fragile. Do not drop or jar  
Straight-edge and Phillips screwdrivers  
makes it easy to install your Seagate Medalist® drive.  
DiscWizard helps you configure your new drive and your com-  
puter. It analyzes your system, lets you select various installa-  
tion options and creates customized step-by-step instructions.  
It also allows older computers to access the full capacity of  
large hard drives.  
MEDALIST HARD DRIVE  
INSTALLATION GUIDE  
your drive.  
Drivemountingscrews  
An ATA host adapter and interface cable (max. length:  
18 inches) with enough connectors for your drives  
Keep the drive in its antistatic bag until you are ready  
to install it.  
An unused drive power cable for your new drive  
Medalist 6540 (ST36540A)  
A bootable DOS system diskette (Seagate recommends  
using DOS Version 5.0 or later.)  
Medalist 5130 (ST35130A)  
Medalist 3220 (ST33220A)  
for ATA (IDE)-Compatible PCs  
YoucanrunDiscWizardtoinstall yournewharddriveif:  
You already have an existing, bootable hard drive in your  
computer with at least 3 Mbytes of available disc spaceand  
If you are mounting this 3.5-inch drive in a 5.25-inch drive  
bay, you need a mounting adapter or frame kit. Also, you  
may need drive mounting rails if your drive bay is not  
designedfordirectmounting.  
Protect your drive from static discharge by making sure  
you are well grounded before touching the drive. We rec-  
ommend wearing a grounded wrist strap throughout the  
installation process. Do not touch the connectors or any  
part of the printed circuit board.  
YouarerunningWindows3.x or Windows 95.  
IfyoucanrunDiscWizard, youdonothavetoreadthis  
manual. Instead,before you install your new drive, followthe  
instructions on the DiscWizard diskette to install your drive.  
DiscWizard provides all the information you need to install your  
new drive.  
BEFORE YOU BEGIN  
Make sure your computer is turned off before you open the  
case.  
Always handle the drive by its edges or frame.  
Read the handling precautions at the right and inspect the  
drive to make sure that it is not damaged.  
IfyoucannotrunDiscWizard, follow the instructions in this  
installation guide to install and configure your new drive.For  
additionalinformationandtroubleshootingtips, seethebackof  
Save your foam-lined Seagate disc drive box. This box has  
been approved by Seagate for shipping a Seagate disc  
drive. Using any other container or packing material voids  
your drive warranty.  
Do not apply pressure or attach labels to the circuit  
board or the top of the drive.  
this sheet. This symbol:  
indicates that additional informa-  
tion on a topic appears on the back of this sheet.  
1. ONE DRIVE OR TWO?  
ATTACHING CABLES AND MOUNTING THE DRIVE  
®
If your new Seagate drive will be the only drive in your com-  
1
If you are installing a new ATA interface cable, attach one  
end of the cable to the interface connector on your com-  
puter or host adapter. The ATA cable must be no more than  
18incheslong.  
puter, youdonothavetochangeanyjumpersettings. Inthis  
case, skipaheadtoAttachingCablesandMountingtheDrive.”  
Power  
connector  
If you already have one hard drive in your computer and you  
are installing a second drive, you must configure one drive as a  
master and the other as a slave. The master drive will be the  
boot” drive(driveC), fromwhichthecomputerloadssystem  
software when it first starts up. To configure your new Seagate  
drive as the master, slide a jumper onto pins 7 and 8 (see be-  
low). To configure the drive as a slave, remove all jumpers. If  
youneedtochangethejumpersonyourexistingharddrive,  
2
Thread the interface cable through the drive bay and attach  
the connector at the end of the interface cable to your new  
drive. If you have two drives, attach the second drive to  
the second connector.  
Interface  
connector  
Pin 1  
Pin 1  
1
seetheDiskManageronlinemanual, orcontactthedrivemanu-  
facturer.  
3
Slide the drive carefully into the drive bay. Secure the drive  
with four 6-32 UNC-2A mounting screws in either the side-  
mountingholesorthebottom-mountingholes. Donotover-  
tighten the screws. The screws should be inserted no more  
than 0.22inchintothebottommountingholesandnomore  
than0.14inchintothesidemountingholes. Donotuse  
metric screws.  
computers also require drive mounting rails,  
which can be obtained from your distributor or  
computermanufacturer.  
40-pin ATA  
interface  
4
5
Attach a power cable to each drive. If your computer does  
not have an unused power connector, you can purchase a  
Y-shaped power cable from your computer dealer.  
connector  
pin 1  
Caution. Make sure to align pin 1 on the com-  
puter or host adapter interface connector with  
pin 1 on your drive or drives. Pin 1 on the  
interface cable is usually indicated by a stripe  
along the edge of the cable.  
!
4-pin power  
connector  
2
1
4
3
6
5
8
7
Master/slave  
jumper settings  
Check all cable connections and then replace your com-  
puter cover. Continue to step 2 below.  
Note. If you are mounting the drive in a 5.25-  
inch drive bay, you need a mounting adapter or  
frame kit. Contact your computer dealer. Some  
Drive is slave  
Drive is master in single-  
or dual-drive system  
2. CONFIGURING YOUR COMPUTER  
ADDRESSING DRIVE-CAPACITY LIMITATIONS  
BIOSSettings  
Drive  
Partition-sizelimit:DOS/WindowsandWindows95cannot  
access drive partitions larger than 2.147 Gbytes. You can  
overcome this limitation using the Disk Manager software or  
the DOS FDISK command to divide your drive into several  
smaller partitions. Each partition acts as a separate logical  
drive, with its own drive letter. If most of your files are smaller  
than 50 Kbytes, you should divide your drive into partitions of  
1 Gbyte or less to make the most efficient use of your disc  
space.  
Before you format or partition your new drive, you must con-  
figure your computer’s BIOS so that the computer can recog-  
nize your new drive.  
Some DOS-based computers and operating systems are not  
designed to accommodate large-capacity hard disc drives. The  
three most common system limitations are listed below, along  
with methods for overcoming these limitations. See your sys-  
tem manual to determine which (if any) of these limitations  
appliestoyourcomputer.  
Cylinders  
Heads Sectors  
ST36540A  
LBAaddressing  
CHSaddressing  
Addressable sectors  
840  
13,446  
12,706,470  
240  
15  
63  
63  
1
Turn your computer on. As your computer starts up, watch  
the screen for a message describing how to run the sys-  
tem setup program (sometimes called BIOS or CMOS  
setup). This is usually done by pressing a special key, such  
ST35130A  
528-Mbyte limit:TheBIOSinsomeoldercomputerscannot  
accommodate drives with capacities greater than 528 Mbytes.  
Seagate provides free Disk Manager software with your drive  
to overcome this limitation. Alternatively, you can purchase a  
hard drive controller or a BIOS upgrade that supports drives  
with capacities greater than 528 Mbytes.  
LBAaddressing  
CHSaddressing  
Addressable sectors  
661  
10,585  
10,002,825  
240  
15  
63  
63  
asDELETE ESC, orF1, during startup. See your computer  
manual for details. Press the appropriate key to run the  
system setup program.  
,
BIOS upgrades:If you need to upgrade your BIOS, contact the  
appropriate BIOS manufacturer listed below.  
ST33220A  
2
Enable LBA mode if it is available. Many BIOS use the logi-  
2
LBAaddressing  
CHSaddressing  
Addressable sectors  
781  
6,253  
6,303,024  
128  
16  
63  
63  
American Megatrends (AMI):  
cal block addressing (LBA) mode to access drives with  
capacities greater than 528 Mbytes.  
1-800-828-9264  
AMBARUS@AOL.COM  
SUPPORT@AWARD.COM  
STIKER@IX.NETCOM.COM  
SALES@FIRMWARE.COM  
The 32-bit disk access feature in Windows 3.1 does not work  
with drives that have capacities greater than 528 Mbytes. If  
you want to use 32-bit disk access with Windows 3.1, install  
the Seagate replacement 32-bit access driver, SEG32BIT.386,  
as described on the back of this sheet.  
Award Software International, Inc.:  
1-415-968-4433  
3
If your BIOS provides automatic drive detection (an  
Auto” drive type), select this option. This allows your  
computer to configure itself automatically for your new  
drive.  
Note. Set thewriteprecomp orlandingzone  
parameters to zero.  
Microid Research / Mr. BIOS:  
1-800-451-1943  
4
Save the settings and exit the System Setup program  
(your computer will automatically reboot).  
4,096-cylinder limit:TheBIOSinsomecomputerscannot  
support drives that have more than 4,096 cylinders. If you  
install a drive that has more than 4,096 cylinders in one of  
these computers, the computer may freeze” or fail to boot.If  
you have this problem, see Advanced Troubleshooting” on the  
back side of this sheet.  
If your BIOS does not provide automatic drive detection,  
select User-defined” drive settings. If your computer  
supports LBA addressing, enter the LBA cylinder, head  
and sector values for your drive from the table at the  
top of the next column. If your computer does not sup-  
port LBA addressing, enter the CHS values from the  
table.  
PhoenixTechnologiesLtd.:  
1-800-767-5465  
After you configure your computer, we recommend you use  
Disk Manager to partition and format your drive.If your com-  
puter was built before mid-1994, you probably will not be  
able to access the full capacity of your new drive unless  
you use Disk Manager. For instructions, see Section 3A,  
“Installation Using Disk Manager,” below. If you do not want to  
use Disk Manager, you can use the standard DOS commands  
to partition and format your drive, as described in Section 3B.  
SystemSoft:  
Contactyourcomputermanufacturer  
3A. INSTALLATION USING DISK MANAGER  
3B. STANDARD DOS INSTALLATION  
6
At this point, Disk Manager lists all the hard drives that it  
can recognize. You should see your new Seagate drive and  
your existing hard drive, if any.  
4
5
Select Create DOS partition or logical DOS drive” by  
pressing1. Then pressENTER  
1
Boot your computer from a bootable DOS diskette (use MS  
Caution. Partitioning or formatting a drive  
erases all data on it. Seagate assumes no  
.
DOS Version 5.0 or later). Booting from a diskette ensures  
that the Disk Manager installation does not conflict with  
any terminate-and-stay-resident (TSR) programs.  
!
Select Create primary DOS partition” by pressing1 again.  
Then pressENTER. Create your first drive partition. If you  
are creating a partition that will be used to boot your com-  
puter (drive C), make sure that the partition is marked  
active.  
liability if you erase your data.  
If any hard drive is not recognized, exit Disk Manager and  
turn off your computer. Check all cables, jumpers and BIOS  
settings. Then start at step 1 to run Disk Manager again.  
2
Insert your DiscWizard diskette. The Disk Manager soft-  
ware is stored on this diskette.  
DrivePartitioning  
Partitioning a hard drive divides it into sections (partitions)  
that behave as separate logical drives (labeled C, D, E, etc.).  
b
7
If Disk Manager recognizes all your drives, select the drive  
you want to install and pressENTER. Disk Manager parti-  
tions and formats the drive. If your new drive is the master  
drive (Drive C), Disk Manager also configures the drive so  
that you can boot from it.  
3
4
At the DOS prompt, typeDM and pressENTER.  
6
7
Create an extended partition and additional logical drives,  
as necessary, until all the space on your new hard drive  
has been partitioned.  
a
Because DOS computers cannot access partitions larger than  
2.1 Gbytes, you must divide large-capacity hard drives into  
multiple partitions. In creating partitions, keep in mind that the  
Follow the onscreen instructions until you see theSelect  
anInstallationOptionmenu.  
5
Select either(E)asy Disk Installation or(A)dvanced Disk  
3 3  
larger the partition, the more drive space is taken up in un-  
When the partitioning is complete, FDISK reboots your  
computer.  
Installation.  
used clusters. For this reason, if most of your files are  
smaller than 50 Kbytes, you should use partitions of 1 Gbyte  
or less. To partition your new drive:  
Note. Ifyourcomputercannotaccommodate  
hard drives with capacities greater than 528  
Mbytes, Disk Manager installs aDynamic  
Drive Overlay (DDO) on your hard disc. If this  
driver has been installed, you should see a  
blue Disk Manager banner each time you boot  
your computer. See the Disk Manager online  
manual for details.  
Because DOS computers cannot access partitions larger  
than 2.1 Gbytes, Disk Manager may have to divide your  
hard drive into multiple partitions. If you select(E)asy Disk  
Installation,Disk Manager creates a 2.1-Gbyte partition  
and a second partition using the remainder of your hard  
disc. However, if most of your files are smaller than 50  
Kbytes, you may want to create several smaller partitions  
to make more efficient use of your hard disc space. To  
create smaller partitions, select (A)dvanced Disk Installa-  
tion from the Disk Manager main menu.  
DriveFormatting  
1
Insert a bootable DOS diskette into your diskette drive and  
restart your computer.  
Caution. Make sure to use the correct drive  
letters so that you do not format a drive that  
already contains data.  
!
2
Insert a DOS program diskette that contains the FDISK.EXE  
and FORMAT.COM programs into your diskette drive. Use  
the same DOS version that is on your bootable diskette. At  
At the A: prompt, typeformatd: /s, whered is the letter of  
your first new partition. Repeat the format process for all the  
new partitions you have created.  
the A: prompt, typeFDISK and pressENTER  
.
8
Follow the instructions in the post-installation screens.  
3
Ifyouhavetwoharddrivesinstalled,theFDISKmenudisplays  
fiveoptions.Optionfiveallowsyoutoselectthedriveyouwant  
topartition. Makesurethatyournewdriveisselected.  
YOURE DONE!  
After you format your drive, it is ready to use.  
YOURE DONE!  
USING DISCWIZARD  
DiscWizard is a revolutionary new Windows program that  
makes it easy to install your Seagate Medalist® drive.  
DiscWizard helps you configure your new drive and your com-  
puter. It analyzes your system, lets you select various installa-  
tion options and creates customized step-by-step instructions.  
It also allows older computers to access the full capacity of  
large hard drives.  
MEDALIST HARD DRIVE  
INSTALLATION GUIDE  
Medalist 6540 (ST36540A)  
Medalist 5130 (ST35130A)  
Medalist 3220 (ST33220A)  
for ATA (IDE)-Compatible PCs  
YoucanrunDiscWizardtoinstall yournewharddriveif:  
You already have an existing, bootable hard drive in your  
computer with at least 3 Mbytes of available disc spaceand  
YouarerunningWindows3.x orWindows95.  
IfyoucanrunDiscWizard, youdonothavetoreadthis  
manual. Instead,before you install your new drive, follow the  
instructions on the DiscWizard diskette to install your drive.  
DiscWizard provides all the information you need to install your  
new drive.  
IfyoucannotrunDiscWizard, followtheinstructionsinthis  
installation guide to install and configure your new drive.For  
additionalinformationandtroubleshootingtips, seethebackof  
this sheet. This symbol:  
indicates that additional informa-  
tion on a topic appears on the back of this sheet.  
1. ONE DRIVE OR TWO?  
ATTACHING CABLES AND MOUNTING THE DRIVE  
®
If your new Seagate drive will be the only drive in your com-  
puter, you do not have to change any jumper settings. In this  
case, skipaheadtoAttachingCablesandMountingtheDrive.”  
1 If you are installing a new ATA interface cable, attach one  
end of the cable to the interface connector on your com-  
puter or host adapter. The ATA cable must be no more than  
18incheslong.  
If you already have one hard drive in your computer and you  
are installing a second drive, you must configure one drive as a  
master and the other as a slave. The master drive will be the  
boot” drive(driveC), fromwhichthecomputerloadssystem  
software when it first starts up. To configure your new Seagate  
drive as the master, slide a jumper onto pins 7 and 8 (see be-  
low). To configure the drive as a slave, remove all jumpers. If  
youneedtochangethejumpersonyourexistingharddrive,  
2 Thread the interface cable through the drive bay and attach  
the connector at the end of the interface cable to your new  
drive. If you have two drives, attach the second drive to  
the second connector.  
Pin 1  
1
seetheDiskManageronlinemanual, orcontactthedrivemanu-  
facturer.  
40-pin ATA  
interface  
connector  
pin 1  
Caution. Make sure to align pin 1 on the com-  
puter or host adapter interface connector with  
pin 1 on your drive or drives. Pin 1 on the  
interface cable is usually indicated by a stripe  
along the edge of the cable.  
!
4-pin power  
connector  
2
4 6  
8
7
Master/slave  
jumper settings  
1 3 5  
Drive is slave  
Drive is master in single-  
or dual-drive system  
WHAT YOU NEED  
HANDLE WITH CARE!  
Disc drives are extremely fragile. Do not drop or jar  
Straight-edge and Phillips screwdrivers  
your drive.  
Drivemountingscrews  
An ATA host adapter and interface cable (max. length:  
18 inches) with enough connectors for your drives  
Keep the drive in its antistatic bag until you are ready  
to install it.  
An unused drive power cable for your new drive  
• A bootable DOS system diskette (Seagate recommends  
using DOS Version 5.0 or later.)  
• If you are mounting this 3.5-inch drive in a 5.25-inch drive  
bay, you need a mounting adapter or frame kit. Also, you  
may need drive mounting rails if your drive bay is not  
designedfordirectmounting.  
Protect your drive from static discharge by making sure  
you are well grounded before touching the drive. We rec-  
ommend wearing a grounded wrist strap throughout the  
installation process. Do not touch the connectors or any  
part of the printed circuit board.  
BEFORE YOU BEGIN  
• Make sure your computer is turned off before you open the  
case.  
Always handle the drive by its edges or frame.  
Read the handling precautions at the right and inspect the  
drive to make sure that it is not damaged.  
Save your foam-lined Seagate disc drive box. This box has  
been approved by Seagate for shipping a Seagate disc  
drive. Using any other container or packing material voids  
your drive warranty.  
Do not apply pressure or attach labels to the circuit  
board or the top of the drive.  
Power  
connector  
Interface  
connector  
Pin 1  
3 Slide the drive carefully into the drive bay. Secure the drive  
with four 6-32 UNC-2A mounting screws in either the side-  
mountingholesorthebottom-mountingholes. Donotover-  
tighten the screws. The screws should be inserted no more  
than 0.22inchintothebottommountingholesandnomore  
than0.14inchintothesidemountingholes. Donotuse  
metric screws.  
computers also require drive mounting rails,  
which can be obtained from your distributor or  
computermanufacturer.  
4 Attach a power cable to each drive. If your computer does  
not have an unused power connector, you can purchase a  
Y-shaped power cable from your computer dealer.  
5 Check all cable connections and then replace your com-  
puter cover. Continue to step 2 below.  
Note. If you are mounting the drive in a 5.25-  
inch drive bay, you need a mounting adapter or  
frame kit. Contact your computer dealer. Some  
2. CONFIGURING YOUR COMPUTER  
Before you format or partition your new drive, you must con-  
BIOSSettings  
Drive  
ST36540A  
Cylinders  
Heads Sectors  
figure your computer’s BIOS so that the computer can recog-  
nize your new drive.  
LBAaddressing  
CHSaddressing  
Addressable sectors  
840  
13,446  
12,706,470  
240  
15  
63  
63  
1 Turn your computer on. As your computer starts up, watch  
the screen for a message describing how to run the sys-  
tem setup program (sometimes called BIOS or CMOS  
setup). This is usually done by pressing a special key, such  
ST35130A  
LBAaddressing  
CHSaddressing  
Addressable sectors  
661  
10,585  
10,002,825  
240  
15  
63  
63  
asDELETE  
,
ESC, or 1, during startup. See your computer  
F
manual for details. Press the appropriate key to run the  
system setup program.  
ST33220A  
2 Enable LBA mode if it is available. Many BIOS use the logi-  
2
LBAaddressing  
CHSaddressing  
Addressable sectors  
781  
6,253  
6,303,024  
128  
16  
63  
63  
cal block addressing (LBA) mode to access drives with  
capacities greater than 528 Mbytes.  
3 If your BIOS provides automatic drive detection (an  
Auto” drive type), select this option. This allows your  
computer to configure itself automatically for your new  
drive.  
Note. Set thewriteprecomp orlandingzone  
parameters to zero.  
4 Save the settings and exit the System Setup program  
If your BIOS does not provide automatic drive detection,  
select User-defined” drive settings. If your computer  
supports LBA addressing, enter the LBA cylinder, head  
and sector values for your drive from the table at the  
top of the next column. If your computer does not sup-  
port LBA addressing, enter the CHS values from the  
table.  
(your computer will automatically reboot).  
After you configure your computer, we recommend you use  
Disk Manager to partition and format your drive.If your com-  
puter was built before mid-1994, you probably will not be  
able to access the full capacity of your new drive unless  
you use Disk Manager. For instructions, see Section 3A,  
“Installation Using Disk Manager,” below. If you do not want to  
use Disk Manager, you can use the standard DOS commands  
to partition and format your drive, as described in Section 3B.  
3A. INSTALLATION USING DISK MANAGER  
6 At this point, Disk Manager lists all the hard drives that it  
can recognize. You should see your new Seagate drive and  
your existing hard drive, if any.  
1 Boot your computer from a bootable DOS diskette (use MS  
DOS Version 5.0 or later). Booting from a diskette ensures  
that the Disk Manager installation does not conflict with  
any terminate-and-stay-resident (TSR) programs.  
If any hard drive is not recognized, exit Disk Manager and  
turn off your computer. Check all cables, jumpers and BIOS  
settings. Then start at step 1 to run Disk Manager again.  
2 Insert your DiscWizard diskette. The Disk Manager soft-  
ware is stored on this diskette.  
7 If Disk Manager recognizes all your drives, select the drive  
you want to install and pressENTER. Disk Manager parti-  
tions and formats the drive. If your new drive is the master  
drive (Drive C), Disk Manager also configures the drive so  
that you can boot from it.  
3 At the DOS prompt, typeDM and pressENTER  
.
a
4 Follow the onscreen instructions until you see theSelect  
anInstallationOptionmenu.  
5 Select either(E)asy Disk Installation or(A)dvanced Disk  
3
Installation.  
Note. Ifyourcomputercannotaccommodate  
hard drives with capacities greater than 528  
Mbytes, Disk Manager installs aDynamic  
Drive Overlay (DDO) on your hard disc. If this  
driver has been installed, you should see a  
blue Disk Manager banner each time you boot  
your computer. See the Disk Manager online  
manual for details.  
Because DOS computers cannot access partitions larger  
than 2.1 Gbytes, Disk Manager may have to divide your  
hard drive into multiple partitions. If you select(E)asy Disk  
Installation,Disk Manager creates a 2.1-Gbyte partition  
and a second partition using the remainder of your hard  
disc. However, if most of your files are smaller than 50  
Kbytes, you may want to create several smaller partitions  
to make more efficient use of your hard disc space. To  
create smaller partitions, select (A)dvanced Disk Installa-  
tion from the Disk Manager main menu.  
8 Follow the instructions in the post-installation screens.  
YOURE DONE!  
ADDRESSING DRIVE-CAPACITY LIMITATIONS  
Partition-sizelimit:DOS/WindowsandWindows95cannot  
access drive partitions larger than 2.147 Gbytes. You can  
overcome this limitation using the Disk Manager software or  
the DOS FDISK command to divide your drive into several  
smaller partitions. Each partition acts as a separate logical  
drive, with its own drive letter. If most of your files are smaller  
than 50 Kbytes, you should divide your drive into partitions of  
1 Gbyte or less to make the most efficient use of your disc  
space.  
Some DOS-based computers and operating systems are not  
designed to accommodate large-capacity hard disc drives. The  
three most common system limitations are listed below, along  
with methods for overcoming these limitations. See your sys-  
tem manual to determine which (if any) of these limitations  
applies to your computer.  
528-Mbyte limit:TheBIOSinsomeoldercomputerscannot  
accommodate drives with capacities greater than 528 Mbytes.  
Seagate provides free Disk Manager software with your drive  
to overcome this limitation. Alternatively, you can purchase a  
hard drive controller or a BIOS upgrade that supports drives  
with capacities greater than 528 Mbytes.  
BIOS upgrades: If you need to upgrade your BIOS, contact the  
appropriate BIOS manufacturer listed below.  
American Megatrends (AMI):  
1-800-828-9264  
AMBARUS@AOL.COM  
SUPPORT@AWARD.COM  
STIKER@IX.NETCOM.COM  
SALES@FIRMWARE.COM  
The 32-bit disk access feature in Windows 3.1 does not work  
with drives that have capacities greater than 528 Mbytes. If  
you want to use 32-bit disk access with Windows 3.1, install  
the Seagate replacement 32-bit access driver, SEG32BIT.386,  
as described on the back of this sheet.  
Award Software International, Inc.:  
1-415-968-4433  
Microid Research / Mr. BIOS:  
1-800-451-1943  
4,096-cylinder limit:TheBIOSinsomecomputerscannot  
support drives that have more than 4,096 cylinders. If you  
install a drive that has more than 4,096 cylinders in one of  
these computers, the computer may freeze” or fail to boot.If  
youhavethisproblem, seeAdvancedTroubleshooting” onthe  
back side of this sheet.  
PhoenixTechnologiesLtd.:  
1-800-767-5465  
SystemSoft:  
Contactyourcomputermanufacturer  
3B. STANDARD DOS INSTALLATION  
4 Select Create DOS partition or logical DOS drive” by  
pressing1. Then pressENTER  
Caution. Partitioning or formatting a drive  
erases all data on it. Seagate assumes no  
liability if you erase your data.  
.
!
5 Select Create primary DOS partition” by pressing1 again.  
Then pressENTER. Create your first drive partition. If you  
are creating a partition that will be used to boot your com-  
puter (drive C), make sure that the partition is marked  
active.  
DrivePartitioning  
Partitioning a hard drive divides it into sections (partitions)  
that behave as separate logical drives (labeled C, D, E, etc.).  
b
6 Create an extended partition and additional logical drives,  
as necessary, until all the space on your new hard drive  
has been partitioned.  
Because DOS computers cannot access partitions larger than  
2.1 Gbytes, you must divide large-capacity hard drives into  
multiple partitions. In creating partitions, keep in mind that the  
3
larger the partition, the more drive space is taken up in un-  
used clusters. For this reason, if most of your files are  
smaller than 50 Kbytes, you should use partitions of 1 Gbyte  
or less. To partition your new drive:  
7 When the partitioning is complete, FDISK reboots your  
computer.  
DriveFormatting  
1 Insert a bootable DOS diskette into your diskette drive and  
Caution. Make sure to use the correct drive  
letters so that you do not format a drive that  
restart your computer.  
!
2 Insert a DOS program diskette that contains the FDISK.EXE  
and FORMAT.COM programs into your diskette drive. Use  
the same DOS version that is on your bootable diskette. At  
already contains data.  
At the A: prompt, typeformatd: /s, whered is the letter of  
your first new partition. Repeat the format process for all the  
new partitions you have created.  
the A: prompt, typeFDISK and pressENTER  
.
3
Ifyouhavetwoharddrivesinstalled,theFDISKmenudisplays  
fiveoptions.Optionfiveallowsyoutoselectthedriveyouwant  
topartition. Makesurethatyournewdriveisselected.  
After you format your drive, it is ready to use.  
YOURE DONE!  
Non-ATA compatible slave jumper  
Basic Troubleshooting  
If your computer does not recognize your new drive as a master in a  
two-drive system, the slave drive may not be ATA-compatible. You may  
be able to solve this problem by installing jumpers on pins 5 and 6 and  
on pins 7 and 8, as shown in the illustration below.  
If you have installed your drive and it does not function properly, perform  
the following basic checks:  
Warning. Always turn off the computer before  
changing jumpers or unplugging cables and cards.  
Wear a ground strap or use other antistatic  
precautions while working on your computer or  
handling your drive.  
Cable Select Jumper  
Some computers differentiate between master and slave drives using  
specially designed interface cables that have the line to pin 28 (the Cable  
Select pin) removed or cut at one connector. The connector that has pin  
28 disabled is used for the slave drive. See your computer manual to  
determine whether your computer supports this feature. To configure  
your Seagate drive for cable select, place a jumper as shown below.  
Verify compatibility. Verify that the host adapter and drive are  
appropriately matched to each other and to your computer. Refer to the  
relevant documentation for details.  
Check all cards. Verify that all cards are seated in their slots on the  
motherboard and secured with mounting screws.  
8
7
2 4  
6
Check all connectors and cables. Make sure all ribbon and power cables  
Master/slave  
jumper settings  
are securely connected. Ribbon cables are easily damaged, especially at  
the connector. Try a new cable known to be good. Make sure no  
connector pins are bent. Verify that pin 1 on the interface cable is aligned  
with pin 1 on the drive and host adapter (see figures and instructions on  
the front of this sheet).  
1 3 5  
Drive is master with  
non-ATA-compatible slave  
Enable Cable Select  
Verify jumper settings. Review the instructions on this sheet and in your  
host adapter installation guide. Make sure all appropriate jumpers are  
installed or removed as necessary.  
The Disk Manager Online Manual  
Check your power-supply specifications. Each time you add a new  
Disk Manager contains an extensive online manual. This manual includes  
detailed installation instructions, troubleshooting and a list of master/  
slave jumper settings for many popular hard drives. To view the Disk  
Manager online manual, insert the Disk Manager diskette into drive A  
and type A:\DM /H. Then press ENTER. You can also view the online manual  
from within Disk Manager by selecting (V)iew/Print Online Manual in the  
main menu.  
device to your computer, make sure your computer’s internal power  
supply can support the total power demand. If necessary, consult your  
dealer for a new power supply.  
Verify the drive-type settings in the system setup program. The drive-  
type settings in the system BIOS must not exceed the physical  
specifications of your drive. Also, the settings must not exceed the  
limitations set by the operating system and BIOS.  
Check for viruses. Before you use someone else’s diskette in your system  
for the first time, scan the diskette for viruses.  
Booting from a Diskette  
If Disk Manager installs the dynamic drive overlay (DDO) to access the full  
capacity of your drive, the DDO must load into memory before the  
operating system loads. This occurs automatically when you boot from  
your hard drive (drive C). However, if you boot from a diskette, the DDO  
will not be loaded and you will not be able to access your hard drive. The  
following procedure allows you to boot from a diskette and still access  
your hard drive.  
Advanced Troubleshooting  
If you have performed the preceding basic checks but the problem persists,  
follow these guidelines for troubleshooting specific cases:  
After you install your new drive, your computer will not boot, and no  
error message appears on the screen.  
Check your computer manual or BIOS manufacturer to determine  
1
2
3
Boot the computer from the hard disc (with no diskette in the  
diskette drive).  
whether your BIOS supports drives that have more than 4,096 cylinders.  
If your system has this limitation, use the following procedure to  
configure your computer:  
When the Disk Manager banner appears on the screen, immediately  
press the SPACEBAR (you have about 2 seconds).  
1
Turn off your computer, open the case, and remove your new Seagate  
drive.  
Insert your boot diskette and press the SPACEBAR again.  
If you boot from a diskette regularly, you can create a Dynamic Drive  
Overlay boot diskette. It loads DDO into memory, then loads the  
operating system. See the Disk Manager online manual for more  
information about creating a dynamic drive overlay boot diskette.  
Caution. To avoid electrostatic discharge damage to  
your computer or hard drive, make sure you are  
well-grounded before touching the drive, cable,  
connector or jumpers.  
!
Supported Operating Systems  
The Disk Manager dynamic drive overlay provides support for drives  
with capacities greater than 528 Mbytes under MS-DOS, Windows 3.x,  
Windows 95, Windows NT 3.51, Window NT 3.50 (requires DM upgrade  
drivers),
O
S
/
2
V
3.0 (Warp full pack), and
O
S
/
2
V
2.0–3.0 (requires DM  
2
Move the jumper on the alternate-capacity jumper block, as shown  
below. This causes the drive to appear to your BIOS as having a capacity  
of 2.1 Gbytes.  
other peripheral cards, one at a time, until the conflict reccurs. After you  
have isolated the source of the address conflict, you can resolve the  
conflict by changing the I/O address of the peripheral that appears to  
cause the conflict.  
S
EAGATE  
T
ECHNICAL  
S
UPPORT ERVICES  
S
If you need assistance installing your drive, consult your dealer. Dealers  
are familiar with their unique system configurations and can help you  
with system conflicts and other technical issues. If you need additional  
assistance with your Seagate drive or other Seagate products, use one  
of the Seagate technical support services listed below.  
®
If Disk Manager has installed the DDO on your hard drive and you have  
booted directly from a diskette, the information in the boot record for the  
drive may not have been loaded. Make sure there is no diskette in Drive A  
and reboot. If you want to boot from the diskette, follow the Booting with  
a Diskette” instructions under Advanced Disk Manager Options.”  
SeaFONE  
1-800-SEAGATE  
Seagate’s 800 number (1-800-732-4283) allows toll-free access to  
automated self-help services, providing answers to commonly asked  
questions, troubleshooting tips and specifications for disc drives and tape  
drives. This service is available 24 hours daily and requires a touch-tone  
phone. International callers can reach this automated self-help service by  
dialing 408-456-4496.  
The dealer partitioned and formatted the drive for you in the store,  
but the drive does not respond when you install it.  
Reboot the computer and make sure the drive spins up. Check all cables.  
Make sure the power supply is adequate for system needs.  
Make sure the DOS version the dealer used to partition and format the  
drive is the same version you have installed in your computer. If it isn’t,  
see your dealer.  
Online Services  
SeaNET®  
You can obtain technical information about Seagate products over  
the Internet from Seagate’s World Wide Web home page  
You can also send e-mail with your technical questions to  
DiscSupport @ Seagate.com.  
Verify the drive-type values in the system setup program. You must install  
the drive using the same drive-type values your dealer used to partition  
the drive.  
Check for I/O address conflicts between peripheral cards.  
Check for viruses.  
Seagate CompuServe Forum  
The system hangs in FDISK or fails to create or save the partition  
record.  
Online technical support for Seagate products is available on CompuServe.  
To access our technical support forum, type go seagate. This forum  
provides information similar to that found on SeaBOARD. In addition, you  
can type questions or browse through previous questions and answers on  
the forum messages.  
Check all cables.  
Your DOS diskette may be corrupted. Try using a backup DOS diskette.  
Make the partitions smaller.  
SeaBOARD®  
Change the interrupt jumper setting on the host adapter.  
SeaBOARD is a computer bulletin board system that contains information  
about Seagate disc and tape drive products and is available 24 hours daily.  
Set your communications software to eight data bits, no parity and one stop  
bit (8-N-1).  
Some BIOS have a Track 0 protection feature that protects Track 0 from  
viruses. This may cause FDISK to hang the system. You must disable this  
feature in the system setup program before you can use FDISK. See your  
computer reference guide for assistance. Be sure to re-enable this  
important feature when FDISK is done.  
Location  
Australia  
England  
France  
Modem number  
61-2-9756-2359  
44-1628-478011  
33 1-48 25 35 95  
49-89-140-9331  
Location  
Taiwan  
Thailand  
USA  
Modem number  
886-2-719-6075  
662-531-8111  
408-434-1080  
The system error message, “ Drive not Ready, appears.  
Check all cable connections. Make sure pin 1 of the drive is connected to  
pin 1 of the hard-disc controller or host adapter.  
Germany  
FAX Services  
SeaFAX®  
Make sure the power supply is adequate for system needs.  
Reboot the computer and make sure the drive spins up.  
You can use a touch-tone telephone to access Seagate’s automated FAX  
system to receive technical support information by return FAX. This service  
is available 24 hours daily.  
The FDISK error message, “ No Fixed Disk Present, appears.  
Make sure the power supply is adequate for system needs.  
Verify the drive-type values in the system setup program.  
Location  
Australia  
England  
Phone number  
61-2-9756-5170  
44-1628-894084  
Location  
USA  
USA  
Phone number  
1-800-SEAGATE  
408-456-4496  
Check for I/O address conflicts.  
The drive does not format to full capacity.  
Verify the drive-type values in the system setup program. One of the  
following problems may have occurred:  
Seagate Technical Support FAX  
You can FAX questions or comments to technical support specialists  
24 hours daily. Responses are sent during business hours.  
The values may be set with an incorrect translation characteristic.  
You may have entered a parameter value that exceeds the physical  
capacity of the drive.  
Location  
Australia  
England  
France  
Germany  
Hong Kong 852-2368 7173  
Phone number  
Location  
Japan  
Korea  
Singapore  
Taiwan  
USA  
Phone number  
81-3-5462-2979  
82-2-556-7294/4251  
65-488-7528  
886-2-715-2923  
408-944-9120  
61-2-9725-4052  
44-1628-890660  
33 1-46 04 42 50  
49-89-1430-5100  
You entered a translation characteristic that does not take full  
advantage of the drive’s capacity.  
The drive’s physical specifications exceed the translation limits  
imposed by the BIOS.  
D
i
rect-
S
upport Serv
i
c
es  
below. This causes the drive to appear to your BIOS as having a capacity  
of 2.1 Gbytes.  
Windows 95, Windows NT 3.51, Window NT 3.50 (requires DM upgrade  
drivers), OS/2 V3.0 (Warp full pack), and OS/2 V2.0–3.0 (requires DM  
upgrade drivers).  
Before you install a non-DOS operating system on the drive, install DOS  
and Disk Manager and make sure that the drive is bootable. Instructions  
for running the dynamic drive overlay with other operating systems are  
available in the Disk Manager online manual.  
2
1
4 6  
8
Alternate capacity  
jumper settings  
7
3
5
Removing the Dynamic Drive Overlay  
Full capacity  
If Disk Manager installs a dynamic drive overlay (DDO) and you do not  
need this software to access the full capacity of your drive, you can  
remove the dynamic drive overlay without losing your data. However,  
you will lose access to the full capacity of your drive unless you have  
another method for accessing high-capacity drives (see Addressing  
Drive-capacity Limitations on the front side of this sheet). Follow the  
instructions below to remove a DDO from a drive.  
Limit capacity to 2.1 Gbytes  
(4,092 cylinders)  
3
4
Remount your drive in the computer and replace the computer cover.  
Insert a bootable DOS diskette into drive A and turn on the computer. It  
should boot from drive A and automatically detect the new drive as a  
2.1-Gbyte drive.  
5
6
7
Insert your DiscWizard diskette into drive A and type A:\DM. Then press  
Caution. Before you attempt to remove a DDO,  
make a backup copy of all the data on your hard  
ENTER. This runs the Disk Manager program.  
!
Follow the Disk Manager instructions to install the dynamic drive overlay  
and to partition and format your new drive to its full capacity.  
disc. Also, run CHKDSK, SCANDISK or a third-  
party equivalent to detect and repair any damaged  
files before you follow the procedure below. If the  
DDO migration program encounters a serious file  
problem or is interrupted by a power loss or  
hardware failure, the migration will fail and your  
data will be lost.  
After Disk Manager is done, reboot your system. You should see the  
Disk Manager banner and be able to access the full capacity of your new  
drive.  
The screen remains blank when you power up the system.  
If the steps listed above do not remedy this problem, try the following:  
1
2
3
4
5
6
Boot the computer to Drive C.  
Make sure the monitor is plugged in and turned on.  
Insert your DiscWizard diskette into Drive A.  
Type A:\dm to start Disk Manager.  
Select the Select Installation Options Menu.  
Select (M)aintenance Menu.  
Check all cards.  
Make sure the video card is seated in its slot and secured with  
mounting screws.  
Turn off the computer and remove the drive host adapter. If the screen  
turns on after you reboot, the host adapter may be incompatible or  
defective. If so, see your dealer.  
Select (M)igrate Dynamic Drive. This program moves the data on  
your drive so that it can be accessed without the DDO. The migration  
may take up to an hour to complete, depending on the size of your  
drive.  
The system does not recognize the drive.  
Check all cables.  
7
8
When the migration program has finished, exit Disk Manager.  
Make sure the power supply is adequate for system needs.  
Remove the diskette and reboot the computer. Enter your system  
setup program (see your system manual for details).  
Reboot the computer and listen to make sure the drive motor starts up. If  
the drive is very quiet, it may be difficult to hear its discs reach operating  
speed. If the drive motor does not start up, recheck all drive cables.  
9
Configure the hard drive with the Cylinder/Head/Sector parameters  
shown for your drive in the table in Section 2, Configuring Your  
Computer,” on the front side of this sheet. Save your changes and  
exit the system setup program.  
Verify that for each drive, a drive-type is listed in the system setup  
program.  
Try rebooting your computer by pressing the CTRL, ALT and DELETE keys  
10 When your computer has rebooted, insert the DiscWizard diskette  
simultaneously. If the drive is recognized after you reboot the system, the  
computer BIOS test may be completing before the drive is ready.  
into drive A.  
11 Type A:\dm and choose the Maintenance Menu.  
12 Select Uninstall (D)isk Manager.  
One solution is to slow the processor speed during startup. If your  
computer has a turbo switch, set it to slow speed before turning the  
computer on. If there is no turbo switch, you may be able to use  
keyboard commands; see your computer manual for details. After the  
computer is up and running, return the processor to the fast speed.  
13 Select the correct drive to uninstall.  
14 When the uninstall is complete, exit Disk Manager and reboot.  
Another solution is to warm-boot your computer after every power-on.  
Note. Disk Manager can also remove a drive  
overlay placed by the EZ-Drive program. Select  
(C)onvert Drive Format from the Maintenance  
Menu.  
Check for I/O address conflicts. To isolate the conflict, verify that the drive  
and host adapter are compatible with your computer. Turn off the  
computer and remove all the peripheral adapter cards except for the  
video card and host adapter. If the computer recognizes the drive  
when you reboot the computer, turn off the computer. Reinstall the  
Direct-Support Services  
Caution. If you change the drive-type values in the  
system setup program, you must partition and  
format the drive again. This erases data on the drive.  
!
Seagate Technical Support  
For one-on-one help, you can talk to a technical support specialist during  
local business hours. Before calling, note your system configuration and  
drive model number (STxxxxxx).  
If you have partitioned the drive into individual logical drives, you may  
need to make the partitions smaller to access the full drive capacity.  
Location  
Australia  
England  
France  
Phone number  
Location  
Korea  
Singapore  
Taiwan  
USA  
Phone number  
82-2-556-8241  
65-488-7584  
886-2-514-2237  
1-800-SEAGATE  
408-456-4496  
61-2-9725-3366  
44-1628-894083  
33 1-41 86 10 86  
49-89-140-9332  
If your computer supports LBA mode, you may need to enable LBA  
mode in the system setup program to access the full capacity of the drive.  
Refer to your computer’s reference guide to find out how to enable LBA.  
Germany  
Your computer may not support drives that have more than 4,096  
cylinders. Follow the instructions for After you install your new drive, your  
computer will not boot, and no error message appears on the screen.  
Hong Kong 852-2368 9918  
USA  
SeaTDD  
408-944-9121  
The DOS messages “ Disk Boot Failure, Non-System Disk” or  
No ROM Basic – SYSTEM HALTED” appear.  
Using a telecommunications device for the deaf (TDD), you can send  
questions or comments 24 hours daily and exchange messages with a  
technical support specialist between 6:00  
A
.
M. to 11:15  
A.M. and 12:30  
P.M. to  
Reinstall the DOS system files using the DOS SYS utility.  
5:00 M. (Pacific time) Monday through Friday.  
P
.
Check all cables.  
Use FDISK to verify that the primary partition is active.  
STORING AND  
SHIPPING  
Y
OUR RIVE  
D
Check for viruses.  
Keep your original box and packing  
materials for storing or shipping  
your drive. The box has a Seagate  
The system error message, “ HDD controller failure” appears.  
Confirm the jumper settings on the drive.  
Verify the drive-type settings in the system setup program.  
Approved Package label. Shipping a Foam  
Antistatic bag  
drive in an unapproved container  
voids the warranty. Call your  
32-bit Disk Access under Windows 3.1  
Drive  
Foam  
The 32-bit disk access feature in Windows 3.1 does not work with drives  
that have capacities greater than 528 Mbytes. If you want to use 32-bit disk  
access under Windows 3.1, install the Seagate replacement 32-bit access  
driver, SEG32BIT.386, located on your DiscWizard diskette.  
authorized Seagate distributor to  
purchase additional boxes. The  
figure to the right shows how a drive  
fits in an approved single-pack box,  
including the packing materials.  
Warranty. See your authorized Seagate  
distributor or dealer. Preinstalled or bundled  
software is provided as is.” There are no  
warranties of merchantablity or fitness for a  
particular purpose. All such warranties are  
expressly disclaimed.  
Note. If you install Windows 3.1 on a high-  
capacity hard drive, the first time you start  
Windows you may see a message suggesting that  
you disable 32-bit disk access. Choose to disable  
32-bit disk access to open Windows.  
Maintenance and repair. Seagate drives do not require maintenance. The head/disc  
assembly is sealed; a broken seal voids the warranty. Seagate customer-service centers  
are the only facilities authorized to repair Seagate drives.  
Use the following procedure to install the Seagate 32-bit disk access  
replacement driver (from within Windows).  
Electromagnetic Compliance for the European Union. This model complies with the  
European Union requirements of the Electromagnetic Compatibility Directive 89/336/  
EEC of 03 May 1989 as amended by Directive 92/31/EEC of 28 April 1992 and Directive  
93/68/EEC of 22 July 1993.  
1
2
3
4
5
Insert your DiscWizard diskette into Drive A.  
Open the Windows Program Manager menu and select File.  
Select Run.  
Compliance of this drive, as a system component, was confirmed with a test system. We  
cannot guarantee that your system will comply. The drive is not meant for external use  
(without properly designed enclosure, shielded I/O cable, etc.).  
In the command line box, type a:\stsetup and then press ENTER  
.
Sicherheitsanleitung 1. Das Gerrät ist ein Einbaugerät, das für eine maximale  
Umgebungstemperatur von 55°C vorgesehen ist. 2. Zur Befestigung des Laufwerks  
werden 4 Schrauben 6-32 UNC-2A benötigt. Bei seitlicher Befestigung darf die maximale  
Länge der Schrauben im Chassis nicht mehr als 3,3 mm und bei Befestigung an der  
Unterseite nicht mehr als 5,08 mm betragen. 3. Als Versorgungsspannugen werden  
benötigt: +5V ± 5% 0,6A; +12V ±% 0,8A (1,9A fur ca. 30 Sek. fur ± 10%) 4. Die  
Versorgungsspannung muss SELV entsprechen. 5. Alle Arbeiten auf dem Festplatte  
dürfen nur von Ausgebildetem Servicepersonal durchgeführt werden. Bitte entfernen Sie  
nicht die Aufschriftenschilder des Laufwerkes. 6. Der Einbau des Laufwerkes muss den  
Anforderungen gemäss DIN IEC 950 VDE 0805/05.90 entsprechen.  
Read the license agreement that appears on the screen. If you agree  
to the terms, select Accept Agreement to continue.  
6
The next screen lists the features that the SEG32BIT.386 driver  
supports. If your computer supports these features, they will be active in  
32-bit disk access mode for all drives that support them. Select Install  
Driver to continue.  
7
Enable the 32-bit disk access option in the Windows control panel as  
follows:  
Seagate, Seagate Technology, and the Seagate logo are registered trademarks of Seagate  
Technology, Inc. SeaFAX, SeaFONE, SeaBOARD, SeaNET, SeaTDD, Medalist, the Medalist  
logo and DiscWizard are either trademarks or registered trademarks of Seagate  
Technology, Inc. or one of its subsidiaries. All other trademarks or registered trademarks  
are the property of their respective owners.  
a) Open the Windows Control Panel.  
b) Select 386 Enhanced.  
Seagate reserves the right to change, without notice, product offerings or  
specifications. No part of this publication may be reproduced in any form without  
written permission from Seagate Technology, Inc.  
c) Select Virtual Memory.  
d) Select Change>>.  
e) Select Use 32-Bit Disk Access (an X in the box enables the feature).  
f) Save the change.  
© 1997 Seagate Technology, Inc., 920 Disc Drive, Scotts Valley, CA 95066, USA  
Publication Number: 21200081-001, Rev. A, August 1997, Printed in USA  

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