USING DISCWIZARD
DiscWizard is a revolutionary new Windows program that
WHAT YOU NEED
HANDLE WITH CARE!
Disc drives are extremely fragile. Do not drop or jar
•
•
•
Straight-edge and Phillips screwdrivers
makes it easy to install your Seagate Medalist® drive.
DiscWizard helps you configure your new drive and your com-
puter. It analyzes your system, lets you select various installa-
tion options and creates customized step-by-step instructions.
It also allows older computers to access the full capacity of
large hard drives.
MEDALIST HARD DRIVE
INSTALLATION GUIDE
your drive.
Drivemountingscrews
An ATA host adapter and interface cable (max. length:
18 inches) with enough connectors for your drives
Keep the drive in its antistatic bag until you are ready
to install it.
•
•
An unused drive power cable for your new drive
Medalist 6540 (ST36540A)
A bootable DOS system diskette (Seagate recommends
using DOS Version 5.0 or later.)
Medalist 5130 (ST35130A)
Medalist 3220 (ST33220A)
for ATA (IDE)-Compatible PCs
YoucanrunDiscWizardtoinstall yournewharddriveif:
•
You already have an existing, bootable hard drive in your
computer with at least 3 Mbytes of available disc spaceand
•
If you are mounting this 3.5-inch drive in a 5.25-inch drive
bay, you need a mounting adapter or frame kit. Also, you
may need drive mounting rails if your drive bay is not
designedfordirectmounting.
Protect your drive from static discharge by making sure
you are well grounded before touching the drive. We rec-
ommend wearing a grounded wrist strap throughout the
installation process. Do not touch the connectors or any
part of the printed circuit board.
•
YouarerunningWindows3.x or Windows 95.
IfyoucanrunDiscWizard, youdonothavetoreadthis
manual. Instead,before you install your new drive, followthe
instructions on the DiscWizard diskette to install your drive.
DiscWizard provides all the information you need to install your
new drive.
BEFORE YOU BEGIN
•
•
•
Make sure your computer is turned off before you open the
case.
Always handle the drive by its edges or frame.
Read the handling precautions at the right and inspect the
drive to make sure that it is not damaged.
IfyoucannotrunDiscWizard, follow the instructions in this
installation guide to install and configure your new drive.For
additionalinformationandtroubleshootingtips, seethebackof
Save your foam-lined Seagate disc drive box. This box has
been approved by Seagate for shipping a Seagate disc
drive. Using any other container or packing material voids
your drive warranty.
Do not apply pressure or attach labels to the circuit
board or the top of the drive.
this sheet. This symbol:
indicates that additional informa-
tion on a topic appears on the back of this sheet.
1. ONE DRIVE OR TWO?
ATTACHING CABLES AND MOUNTING THE DRIVE
®
If your new Seagate drive will be the only drive in your com-
1
If you are installing a new ATA interface cable, attach one
end of the cable to the interface connector on your com-
puter or host adapter. The ATA cable must be no more than
18incheslong.
puter, youdonothavetochangeanyjumpersettings. Inthis
case, skipaheadto“AttachingCablesandMountingtheDrive.”
Power
connector
If you already have one hard drive in your computer and you
are installing a second drive, you must configure one drive as a
master and the other as a slave. The master drive will be the
“boot” drive(driveC), fromwhichthecomputerloadssystem
software when it first starts up. To configure your new Seagate
drive as the master, slide a jumper onto pins 7 and 8 (see be-
low). To configure the drive as a slave, remove all jumpers. If
youneedtochangethejumpersonyourexistingharddrive,
2
Thread the interface cable through the drive bay and attach
the connector at the end of the interface cable to your new
drive. If you have two drives, attach the second drive to
the second connector.
Interface
connector
Pin 1
Pin 1
1
seetheDiskManageronlinemanual, orcontactthedrivemanu-
facturer.
3
Slide the drive carefully into the drive bay. Secure the drive
with four 6-32 UNC-2A mounting screws in either the side-
mountingholesorthebottom-mountingholes. Donotover-
tighten the screws. The screws should be inserted no more
than 0.22inchintothebottommountingholesandnomore
than0.14inchintothesidemountingholes. Donotuse
metric screws.
computers also require drive mounting rails,
which can be obtained from your distributor or
computermanufacturer.
40-pin ATA
interface
4
5
Attach a power cable to each drive. If your computer does
not have an unused power connector, you can purchase a
Y-shaped power cable from your computer dealer.
connector
pin 1
Caution. Make sure to align pin 1 on the com-
puter or host adapter interface connector with
pin 1 on your drive or drives. Pin 1 on the
interface cable is usually indicated by a stripe
along the edge of the cable.
!
4-pin power
connector
2
1
4
3
6
5
8
7
Master/slave
jumper settings
Check all cable connections and then replace your com-
puter cover. Continue to step 2 below.
Note. If you are mounting the drive in a 5.25-
inch drive bay, you need a mounting adapter or
frame kit. Contact your computer dealer. Some
Drive is slave
Drive is master in single-
or dual-drive system
2. CONFIGURING YOUR COMPUTER
ADDRESSING DRIVE-CAPACITY LIMITATIONS
BIOSSettings
Drive
Partition-sizelimit:DOS/WindowsandWindows95cannot
access drive partitions larger than 2.147 Gbytes. You can
overcome this limitation using the Disk Manager software or
the DOS FDISK command to divide your drive into several
smaller partitions. Each partition acts as a separate logical
drive, with its own drive letter. If most of your files are smaller
than 50 Kbytes, you should divide your drive into partitions of
1 Gbyte or less to make the most efficient use of your disc
space.
Before you format or partition your new drive, you must con-
figure your computer’s BIOS so that the computer can recog-
nize your new drive.
Some DOS-based computers and operating systems are not
designed to accommodate large-capacity hard disc drives. The
three most common system limitations are listed below, along
with methods for overcoming these limitations. See your sys-
tem manual to determine which (if any) of these limitations
appliestoyourcomputer.
Cylinders
Heads Sectors
ST36540A
LBAaddressing
CHSaddressing
Addressable sectors
840
13,446
12,706,470
240
15
63
63
1
Turn your computer on. As your computer starts up, watch
the screen for a message describing how to run the sys-
tem setup program (sometimes called BIOS or CMOS
setup). This is usually done by pressing a special key, such
ST35130A
528-Mbyte limit:TheBIOSinsomeoldercomputerscannot
accommodate drives with capacities greater than 528 Mbytes.
Seagate provides free Disk Manager software with your drive
to overcome this limitation. Alternatively, you can purchase a
hard drive controller or a BIOS upgrade that supports drives
with capacities greater than 528 Mbytes.
LBAaddressing
CHSaddressing
Addressable sectors
661
10,585
10,002,825
240
15
63
63
asDELETE ESC, orF1, during startup. See your computer
manual for details. Press the appropriate key to run the
system setup program.
,
BIOS upgrades:If you need to upgrade your BIOS, contact the
appropriate BIOS manufacturer listed below.
ST33220A
2
Enable LBA mode if it is available. Many BIOS use the logi-
2
LBAaddressing
CHSaddressing
Addressable sectors
781
6,253
6,303,024
128
16
63
63
American Megatrends (AMI):
cal block addressing (LBA) mode to access drives with
capacities greater than 528 Mbytes.
1-800-828-9264
AMBARUS@AOL.COM
SUPPORT@AWARD.COM
STIKER@IX.NETCOM.COM
SALES@FIRMWARE.COM
The 32-bit disk access feature in Windows 3.1 does not work
with drives that have capacities greater than 528 Mbytes. If
you want to use 32-bit disk access with Windows 3.1, install
the Seagate replacement 32-bit access driver, SEG32BIT.386,
as described on the back of this sheet.
Award Software International, Inc.:
1-415-968-4433
3
If your BIOS provides automatic drive detection (an
“Auto” drive type), select this option. This allows your
computer to configure itself automatically for your new
drive.
Note. Set thewriteprecomp orlandingzone
parameters to zero.
Microid Research / Mr. BIOS:
1-800-451-1943
4
Save the settings and exit the System Setup program
(your computer will automatically reboot).
4,096-cylinder limit:TheBIOSinsomecomputerscannot
support drives that have more than 4,096 cylinders. If you
install a drive that has more than 4,096 cylinders in one of
these computers, the computer may “freeze” or fail to boot.If
you have this problem, see “Advanced Troubleshooting” on the
back side of this sheet.
If your BIOS does not provide automatic drive detection,
select “User-defined” drive settings. If your computer
supports LBA addressing, enter the LBA cylinder, head
and sector values for your drive from the table at the
top of the next column. If your computer does not sup-
port LBA addressing, enter the CHS values from the
table.
PhoenixTechnologiesLtd.:
1-800-767-5465
After you configure your computer, we recommend you use
Disk Manager to partition and format your drive.If your com-
puter was built before mid-1994, you probably will not be
able to access the full capacity of your new drive unless
you use Disk Manager. For instructions, see Section 3A,
“Installation Using Disk Manager,” below. If you do not want to
use Disk Manager, you can use the standard DOS commands
to partition and format your drive, as described in Section 3B.
SystemSoft:
Contactyourcomputermanufacturer
3A. INSTALLATION USING DISK MANAGER
3B. STANDARD DOS INSTALLATION
6
At this point, Disk Manager lists all the hard drives that it
can recognize. You should see your new Seagate drive and
your existing hard drive, if any.
4
5
Select “Create DOS partition or logical DOS drive” by
pressing1. Then pressENTER
1
Boot your computer from a bootable DOS diskette (use MS
Caution. Partitioning or formatting a drive
erases all data on it. Seagate assumes no
.
DOS Version 5.0 or later). Booting from a diskette ensures
that the Disk Manager installation does not conflict with
any terminate-and-stay-resident (TSR) programs.
!
Select “Create primary DOS partition” by pressing1 again.
Then pressENTER. Create your first drive partition. If you
are creating a partition that will be used to boot your com-
puter (drive C), make sure that the partition is marked
active.
liability if you erase your data.
If any hard drive is not recognized, exit Disk Manager and
turn off your computer. Check all cables, jumpers and BIOS
settings. Then start at step 1 to run Disk Manager again.
2
Insert your DiscWizard diskette. The Disk Manager soft-
ware is stored on this diskette.
DrivePartitioning
Partitioning a hard drive divides it into sections (partitions)
that behave as separate logical drives (labeled C, D, E, etc.).
b
7
If Disk Manager recognizes all your drives, select the drive
you want to install and pressENTER. Disk Manager parti-
tions and formats the drive. If your new drive is the master
drive (Drive C), Disk Manager also configures the drive so
that you can boot from it.
3
4
At the DOS prompt, typeDM and pressENTER.
6
7
Create an extended partition and additional logical drives,
as necessary, until all the space on your new hard drive
has been partitioned.
a
Because DOS computers cannot access partitions larger than
2.1 Gbytes, you must divide large-capacity hard drives into
multiple partitions. In creating partitions, keep in mind that the
Follow the onscreen instructions until you see theSelect
anInstallationOptionmenu.
5
Select either(E)asy Disk Installation or(A)dvanced Disk
3 3
larger the partition, the more drive space is taken up in un-
When the partitioning is complete, FDISK reboots your
computer.
Installation.
used clusters. For this reason, if most of your files are
smaller than 50 Kbytes, you should use partitions of 1 Gbyte
or less. To partition your new drive:
Note. Ifyourcomputercannotaccommodate
hard drives with capacities greater than 528
Mbytes, Disk Manager installs aDynamic
Drive Overlay (DDO) on your hard disc. If this
driver has been installed, you should see a
blue Disk Manager banner each time you boot
your computer. See the Disk Manager online
manual for details.
Because DOS computers cannot access partitions larger
than 2.1 Gbytes, Disk Manager may have to divide your
hard drive into multiple partitions. If you select(E)asy Disk
Installation,Disk Manager creates a 2.1-Gbyte partition
and a second partition using the remainder of your hard
disc. However, if most of your files are smaller than 50
Kbytes, you may want to create several smaller partitions
to make more efficient use of your hard disc space. To
create smaller partitions, select (A)dvanced Disk Installa-
tion from the Disk Manager main menu.
DriveFormatting
1
Insert a bootable DOS diskette into your diskette drive and
restart your computer.
Caution. Make sure to use the correct drive
letters so that you do not format a drive that
already contains data.
!
2
Insert a DOS program diskette that contains the FDISK.EXE
and FORMAT.COM programs into your diskette drive. Use
the same DOS version that is on your bootable diskette. At
At the A: prompt, typeformatd: /s, whered is the letter of
your first new partition. Repeat the format process for all the
new partitions you have created.
the A: prompt, typeFDISK and pressENTER
.
8
Follow the instructions in the post-installation screens.
3
Ifyouhavetwoharddrivesinstalled,theFDISKmenudisplays
fiveoptions.Optionfiveallowsyoutoselectthedriveyouwant
topartition. Makesurethatyournewdriveisselected.
YOU’RE DONE!
After you format your drive, it is ready to use.
YOU’RE DONE!
USING DISCWIZARD
DiscWizard is a revolutionary new Windows program that
makes it easy to install your Seagate Medalist® drive.
DiscWizard helps you configure your new drive and your com-
puter. It analyzes your system, lets you select various installa-
tion options and creates customized step-by-step instructions.
It also allows older computers to access the full capacity of
large hard drives.
MEDALIST HARD DRIVE
INSTALLATION GUIDE
Medalist 6540 (ST36540A)
Medalist 5130 (ST35130A)
Medalist 3220 (ST33220A)
for ATA (IDE)-Compatible PCs
YoucanrunDiscWizardtoinstall yournewharddriveif:
• You already have an existing, bootable hard drive in your
computer with at least 3 Mbytes of available disc spaceand
• YouarerunningWindows3.x orWindows95.
IfyoucanrunDiscWizard, youdonothavetoreadthis
manual. Instead,before you install your new drive, follow the
instructions on the DiscWizard diskette to install your drive.
DiscWizard provides all the information you need to install your
new drive.
IfyoucannotrunDiscWizard, followtheinstructionsinthis
installation guide to install and configure your new drive.For
additionalinformationandtroubleshootingtips, seethebackof
this sheet. This symbol:
indicates that additional informa-
tion on a topic appears on the back of this sheet.
1. ONE DRIVE OR TWO?
ATTACHING CABLES AND MOUNTING THE DRIVE
®
If your new Seagate drive will be the only drive in your com-
puter, you do not have to change any jumper settings. In this
case, skipaheadto“AttachingCablesandMountingtheDrive.”
1 If you are installing a new ATA interface cable, attach one
end of the cable to the interface connector on your com-
puter or host adapter. The ATA cable must be no more than
18incheslong.
If you already have one hard drive in your computer and you
are installing a second drive, you must configure one drive as a
master and the other as a slave. The master drive will be the
“boot” drive(driveC), fromwhichthecomputerloadssystem
software when it first starts up. To configure your new Seagate
drive as the master, slide a jumper onto pins 7 and 8 (see be-
low). To configure the drive as a slave, remove all jumpers. If
youneedtochangethejumpersonyourexistingharddrive,
2 Thread the interface cable through the drive bay and attach
the connector at the end of the interface cable to your new
drive. If you have two drives, attach the second drive to
the second connector.
Pin 1
1
seetheDiskManageronlinemanual, orcontactthedrivemanu-
facturer.
40-pin ATA
interface
connector
pin 1
Caution. Make sure to align pin 1 on the com-
puter or host adapter interface connector with
pin 1 on your drive or drives. Pin 1 on the
interface cable is usually indicated by a stripe
along the edge of the cable.
!
4-pin power
connector
2
4 6
8
7
Master/slave
jumper settings
1 3 5
Drive is slave
Drive is master in single-
or dual-drive system
WHAT YOU NEED
HANDLE WITH CARE!
Disc drives are extremely fragile. Do not drop or jar
• Straight-edge and Phillips screwdrivers
your drive.
• Drivemountingscrews
• An ATA host adapter and interface cable (max. length:
18 inches) with enough connectors for your drives
Keep the drive in its antistatic bag until you are ready
to install it.
• An unused drive power cable for your new drive
• A bootable DOS system diskette (Seagate recommends
using DOS Version 5.0 or later.)
• If you are mounting this 3.5-inch drive in a 5.25-inch drive
bay, you need a mounting adapter or frame kit. Also, you
may need drive mounting rails if your drive bay is not
designedfordirectmounting.
Protect your drive from static discharge by making sure
you are well grounded before touching the drive. We rec-
ommend wearing a grounded wrist strap throughout the
installation process. Do not touch the connectors or any
part of the printed circuit board.
BEFORE YOU BEGIN
• Make sure your computer is turned off before you open the
case.
Always handle the drive by its edges or frame.
• Read the handling precautions at the right and inspect the
drive to make sure that it is not damaged.
• Save your foam-lined Seagate disc drive box. This box has
been approved by Seagate for shipping a Seagate disc
drive. Using any other container or packing material voids
your drive warranty.
Do not apply pressure or attach labels to the circuit
board or the top of the drive.
Power
connector
Interface
connector
Pin 1
3 Slide the drive carefully into the drive bay. Secure the drive
with four 6-32 UNC-2A mounting screws in either the side-
mountingholesorthebottom-mountingholes. Donotover-
tighten the screws. The screws should be inserted no more
than 0.22inchintothebottommountingholesandnomore
than0.14inchintothesidemountingholes. Donotuse
metric screws.
computers also require drive mounting rails,
which can be obtained from your distributor or
computermanufacturer.
4 Attach a power cable to each drive. If your computer does
not have an unused power connector, you can purchase a
Y-shaped power cable from your computer dealer.
5 Check all cable connections and then replace your com-
puter cover. Continue to step 2 below.
Note. If you are mounting the drive in a 5.25-
inch drive bay, you need a mounting adapter or
frame kit. Contact your computer dealer. Some
2. CONFIGURING YOUR COMPUTER
Before you format or partition your new drive, you must con-
BIOSSettings
Drive
ST36540A
Cylinders
Heads Sectors
figure your computer’s BIOS so that the computer can recog-
nize your new drive.
LBAaddressing
CHSaddressing
Addressable sectors
840
13,446
12,706,470
240
15
63
63
1 Turn your computer on. As your computer starts up, watch
the screen for a message describing how to run the sys-
tem setup program (sometimes called BIOS or CMOS
setup). This is usually done by pressing a special key, such
ST35130A
LBAaddressing
CHSaddressing
Addressable sectors
661
10,585
10,002,825
240
15
63
63
asDELETE
,
ESC, or 1, during startup. See your computer
F
manual for details. Press the appropriate key to run the
system setup program.
ST33220A
2 Enable LBA mode if it is available. Many BIOS use the logi-
2
LBAaddressing
CHSaddressing
Addressable sectors
781
6,253
6,303,024
128
16
63
63
cal block addressing (LBA) mode to access drives with
capacities greater than 528 Mbytes.
3 If your BIOS provides automatic drive detection (an
“Auto” drive type), select this option. This allows your
computer to configure itself automatically for your new
drive.
Note. Set thewriteprecomp orlandingzone
parameters to zero.
4 Save the settings and exit the System Setup program
If your BIOS does not provide automatic drive detection,
select “User-defined” drive settings. If your computer
supports LBA addressing, enter the LBA cylinder, head
and sector values for your drive from the table at the
top of the next column. If your computer does not sup-
port LBA addressing, enter the CHS values from the
table.
(your computer will automatically reboot).
After you configure your computer, we recommend you use
Disk Manager to partition and format your drive.If your com-
puter was built before mid-1994, you probably will not be
able to access the full capacity of your new drive unless
you use Disk Manager. For instructions, see Section 3A,
“Installation Using Disk Manager,” below. If you do not want to
use Disk Manager, you can use the standard DOS commands
to partition and format your drive, as described in Section 3B.
3A. INSTALLATION USING DISK MANAGER
6 At this point, Disk Manager lists all the hard drives that it
can recognize. You should see your new Seagate drive and
your existing hard drive, if any.
1 Boot your computer from a bootable DOS diskette (use MS
DOS Version 5.0 or later). Booting from a diskette ensures
that the Disk Manager installation does not conflict with
any terminate-and-stay-resident (TSR) programs.
If any hard drive is not recognized, exit Disk Manager and
turn off your computer. Check all cables, jumpers and BIOS
settings. Then start at step 1 to run Disk Manager again.
2 Insert your DiscWizard diskette. The Disk Manager soft-
ware is stored on this diskette.
7 If Disk Manager recognizes all your drives, select the drive
you want to install and pressENTER. Disk Manager parti-
tions and formats the drive. If your new drive is the master
drive (Drive C), Disk Manager also configures the drive so
that you can boot from it.
3 At the DOS prompt, typeDM and pressENTER
.
a
4 Follow the onscreen instructions until you see theSelect
anInstallationOptionmenu.
5 Select either(E)asy Disk Installation or(A)dvanced Disk
3
Installation.
Note. Ifyourcomputercannotaccommodate
hard drives with capacities greater than 528
Mbytes, Disk Manager installs aDynamic
Drive Overlay (DDO) on your hard disc. If this
driver has been installed, you should see a
blue Disk Manager banner each time you boot
your computer. See the Disk Manager online
manual for details.
Because DOS computers cannot access partitions larger
than 2.1 Gbytes, Disk Manager may have to divide your
hard drive into multiple partitions. If you select(E)asy Disk
Installation,Disk Manager creates a 2.1-Gbyte partition
and a second partition using the remainder of your hard
disc. However, if most of your files are smaller than 50
Kbytes, you may want to create several smaller partitions
to make more efficient use of your hard disc space. To
create smaller partitions, select (A)dvanced Disk Installa-
tion from the Disk Manager main menu.
8 Follow the instructions in the post-installation screens.
YOU’RE DONE!
ADDRESSING DRIVE-CAPACITY LIMITATIONS
Partition-sizelimit:DOS/WindowsandWindows95cannot
access drive partitions larger than 2.147 Gbytes. You can
overcome this limitation using the Disk Manager software or
the DOS FDISK command to divide your drive into several
smaller partitions. Each partition acts as a separate logical
drive, with its own drive letter. If most of your files are smaller
than 50 Kbytes, you should divide your drive into partitions of
1 Gbyte or less to make the most efficient use of your disc
space.
Some DOS-based computers and operating systems are not
designed to accommodate large-capacity hard disc drives. The
three most common system limitations are listed below, along
with methods for overcoming these limitations. See your sys-
tem manual to determine which (if any) of these limitations
applies to your computer.
528-Mbyte limit:TheBIOSinsomeoldercomputerscannot
accommodate drives with capacities greater than 528 Mbytes.
Seagate provides free Disk Manager software with your drive
to overcome this limitation. Alternatively, you can purchase a
hard drive controller or a BIOS upgrade that supports drives
with capacities greater than 528 Mbytes.
BIOS upgrades: If you need to upgrade your BIOS, contact the
appropriate BIOS manufacturer listed below.
American Megatrends (AMI):
1-800-828-9264
AMBARUS@AOL.COM
SUPPORT@AWARD.COM
STIKER@IX.NETCOM.COM
SALES@FIRMWARE.COM
The 32-bit disk access feature in Windows 3.1 does not work
with drives that have capacities greater than 528 Mbytes. If
you want to use 32-bit disk access with Windows 3.1, install
the Seagate replacement 32-bit access driver, SEG32BIT.386,
as described on the back of this sheet.
Award Software International, Inc.:
1-415-968-4433
Microid Research / Mr. BIOS:
1-800-451-1943
4,096-cylinder limit:TheBIOSinsomecomputerscannot
support drives that have more than 4,096 cylinders. If you
install a drive that has more than 4,096 cylinders in one of
these computers, the computer may “freeze” or fail to boot.If
youhavethisproblem, see“AdvancedTroubleshooting” onthe
back side of this sheet.
PhoenixTechnologiesLtd.:
1-800-767-5465
SystemSoft:
Contactyourcomputermanufacturer
3B. STANDARD DOS INSTALLATION
4 Select “Create DOS partition or logical DOS drive” by
pressing1. Then pressENTER
Caution. Partitioning or formatting a drive
erases all data on it. Seagate assumes no
liability if you erase your data.
.
!
5 Select “Create primary DOS partition” by pressing1 again.
Then pressENTER. Create your first drive partition. If you
are creating a partition that will be used to boot your com-
puter (drive C), make sure that the partition is marked
active.
DrivePartitioning
Partitioning a hard drive divides it into sections (partitions)
that behave as separate logical drives (labeled C, D, E, etc.).
b
6 Create an extended partition and additional logical drives,
as necessary, until all the space on your new hard drive
has been partitioned.
Because DOS computers cannot access partitions larger than
2.1 Gbytes, you must divide large-capacity hard drives into
multiple partitions. In creating partitions, keep in mind that the
3
larger the partition, the more drive space is taken up in un-
used clusters. For this reason, if most of your files are
smaller than 50 Kbytes, you should use partitions of 1 Gbyte
or less. To partition your new drive:
7 When the partitioning is complete, FDISK reboots your
computer.
DriveFormatting
1 Insert a bootable DOS diskette into your diskette drive and
Caution. Make sure to use the correct drive
letters so that you do not format a drive that
restart your computer.
!
2 Insert a DOS program diskette that contains the FDISK.EXE
and FORMAT.COM programs into your diskette drive. Use
the same DOS version that is on your bootable diskette. At
already contains data.
At the A: prompt, typeformatd: /s, whered is the letter of
your first new partition. Repeat the format process for all the
new partitions you have created.
the A: prompt, typeFDISK and pressENTER
.
3
Ifyouhavetwoharddrivesinstalled,theFDISKmenudisplays
fiveoptions.Optionfiveallowsyoutoselectthedriveyouwant
topartition. Makesurethatyournewdriveisselected.
After you format your drive, it is ready to use.
YOU’RE DONE!
Non-ATA compatible slave jumper
Basic Troubleshooting
If your computer does not recognize your new drive as a master in a
two-drive system, the slave drive may not be ATA-compatible. You may
be able to solve this problem by installing jumpers on pins 5 and 6 and
on pins 7 and 8, as shown in the illustration below.
If you have installed your drive and it does not function properly, perform
the following basic checks:
Warning. Always turn off the computer before
changing jumpers or unplugging cables and cards.
Wear a ground strap or use other antistatic
precautions while working on your computer or
handling your drive.
Cable Select Jumper
Some computers differentiate between master and slave drives using
specially designed interface cables that have the line to pin 28 (the Cable
Select pin) removed or cut at one connector. The connector that has pin
28 disabled is used for the slave drive. See your computer manual to
determine whether your computer supports this feature. To configure
your Seagate drive for cable select, place a jumper as shown below.
Verify compatibility. Verify that the host adapter and drive are
appropriately matched to each other and to your computer. Refer to the
relevant documentation for details.
•
Check all cards. Verify that all cards are seated in their slots on the
motherboard and secured with mounting screws.
•
8
7
2 4
6
Check all connectors and cables. Make sure all ribbon and power cables
•
Master/slave
jumper settings
are securely connected. Ribbon cables are easily damaged, especially at
the connector. Try a new cable known to be good. Make sure no
connector pins are bent. Verify that pin 1 on the interface cable is aligned
with pin 1 on the drive and host adapter (see figures and instructions on
the front of this sheet).
1 3 5
Drive is master with
non-ATA-compatible slave
Enable Cable Select
Verify jumper settings. Review the instructions on this sheet and in your
host adapter installation guide. Make sure all appropriate jumpers are
installed or removed as necessary.
•
The Disk Manager Online Manual
Check your power-supply specifications. Each time you add a new
•
Disk Manager contains an extensive online manual. This manual includes
detailed installation instructions, troubleshooting and a list of master/
slave jumper settings for many popular hard drives. To view the Disk
Manager online manual, insert the Disk Manager diskette into drive A
and type A:\DM /H. Then press ENTER. You can also view the online manual
from within Disk Manager by selecting (V)iew/Print Online Manual in the
main menu.
device to your computer, make sure your computer’s internal power
supply can support the total power demand. If necessary, consult your
dealer for a new power supply.
Verify the drive-type settings in the system setup program. The drive-
•
type settings in the system BIOS must not exceed the physical
specifications of your drive. Also, the settings must not exceed the
limitations set by the operating system and BIOS.
Check for viruses. Before you use someone else’s diskette in your system
for the first time, scan the diskette for viruses.
•
Booting from a Diskette
If Disk Manager installs the dynamic drive overlay (DDO) to access the full
capacity of your drive, the DDO must load into memory before the
operating system loads. This occurs automatically when you boot from
your hard drive (drive C). However, if you boot from a diskette, the DDO
will not be loaded and you will not be able to access your hard drive. The
following procedure allows you to boot from a diskette and still access
your hard drive.
Advanced Troubleshooting
If you have performed the preceding basic checks but the problem persists,
follow these guidelines for troubleshooting specific cases:
After you install your new drive, your computer will not boot, and no
error message appears on the screen.
Check your computer manual or BIOS manufacturer to determine
•
1
2
3
Boot the computer from the hard disc (with no diskette in the
diskette drive).
whether your BIOS supports drives that have more than 4,096 cylinders.
If your system has this limitation, use the following procedure to
configure your computer:
When the Disk Manager banner appears on the screen, immediately
press the SPACEBAR (you have about 2 seconds).
1
Turn off your computer, open the case, and remove your new Seagate
drive.
Insert your boot diskette and press the SPACEBAR again.
If you boot from a diskette regularly, you can create a Dynamic Drive
Overlay boot diskette. It loads DDO into memory, then loads the
operating system. See the Disk Manager online manual for more
information about creating a dynamic drive overlay boot diskette.
Caution. To avoid electrostatic discharge damage to
your computer or hard drive, make sure you are
well-grounded before touching the drive, cable,
connector or jumpers.
!
Supported Operating Systems
The Disk Manager dynamic drive overlay provides support for drives
with capacities greater than 528 Mbytes under MS-DOS, Windows 3.x,
Windows 95, Windows NT 3.51, Window NT 3.50 (requires DM upgrade
2
Move the jumper on the alternate-capacity jumper block, as shown
below. This causes the drive to appear to your BIOS as having a capacity
of 2.1 Gbytes.
other peripheral cards, one at a time, until the conflict reccurs. After you
have isolated the source of the address conflict, you can resolve the
conflict by changing the I/O address of the peripheral that appears to
cause the conflict.
S
EAGATE
T
ECHNICAL
S
UPPORT ERVICES
S
If you need assistance installing your drive, consult your dealer. Dealers
are familiar with their unique system configurations and can help you
with system conflicts and other technical issues. If you need additional
assistance with your Seagate drive or other Seagate products, use one
of the Seagate technical support services listed below.
®
If Disk Manager has installed the DDO on your hard drive and you have
booted directly from a diskette, the information in the boot record for the
drive may not have been loaded. Make sure there is no diskette in Drive A
and reboot. If you want to boot from the diskette, follow the “Booting with
a Diskette” instructions under “Advanced Disk Manager Options.”
•
SeaFONE
1-800-SEAGATE
Seagate’s 800 number (1-800-732-4283) allows toll-free access to
automated self-help services, providing answers to commonly asked
questions, troubleshooting tips and specifications for disc drives and tape
drives. This service is available 24 hours daily and requires a touch-tone
phone. International callers can reach this automated self-help service by
dialing 408-456-4496.
The dealer partitioned and formatted the drive for you in the store,
but the drive does not respond when you install it.
Reboot the computer and make sure the drive spins up. Check all cables.
•
Make sure the power supply is adequate for system needs.
•
Make sure the DOS version the dealer used to partition and format the
drive is the same version you have installed in your computer. If it isn’t,
see your dealer.
•
Online Services
SeaNET®
You can obtain technical information about Seagate products over
the Internet from Seagate’s World Wide Web home page
You can also send e-mail with your technical questions to
DiscSupport @ Seagate.com.
Verify the drive-type values in the system setup program. You must install
the drive using the same drive-type values your dealer used to partition
the drive.
•
Check for I/O address conflicts between peripheral cards.
•
•
Check for viruses.
Seagate CompuServe Forum
The system hangs in FDISK or fails to create or save the partition
record.
Online technical support for Seagate products is available on CompuServe.
To access our technical support forum, type go seagate. This forum
provides information similar to that found on SeaBOARD. In addition, you
can type questions or browse through previous questions and answers on
the forum messages.
Check all cables.
•
•
•
•
Your DOS diskette may be corrupted. Try using a backup DOS diskette.
Make the partitions smaller.
SeaBOARD®
Change the interrupt jumper setting on the host adapter.
SeaBOARD is a computer bulletin board system that contains information
about Seagate disc and tape drive products and is available 24 hours daily.
Set your communications software to eight data bits, no parity and one stop
bit (8-N-1).
Some BIOS have a Track 0 protection feature that protects Track 0 from
•
viruses. This may cause FDISK to hang the system. You must disable this
feature in the system setup program before you can use FDISK. See your
computer reference guide for assistance. Be sure to re-enable this
important feature when FDISK is done.
Location
Australia
England
France
Modem number
61-2-9756-2359
44-1628-478011
33 1-48 25 35 95
49-89-140-9331
Location
Taiwan
Thailand
USA
Modem number
886-2-719-6075
662-531-8111
408-434-1080
The system error message, “ Drive not Ready,” appears.
Check all cable connections. Make sure pin 1 of the drive is connected to
pin 1 of the hard-disc controller or host adapter.
•
Germany
FAX Services
SeaFAX®
Make sure the power supply is adequate for system needs.
•
•
Reboot the computer and make sure the drive spins up.
You can use a touch-tone telephone to access Seagate’s automated FAX
system to receive technical support information by return FAX. This service
is available 24 hours daily.
The FDISK error message, “ No Fixed Disk Present,” appears.
Make sure the power supply is adequate for system needs.
•
Verify the drive-type values in the system setup program.
Location
Australia
England
Phone number
61-2-9756-5170
44-1628-894084
Location
USA
USA
Phone number
1-800-SEAGATE
408-456-4496
•
•
Check for I/O address conflicts.
The drive does not format to full capacity.
Verify the drive-type values in the system setup program. One of the
following problems may have occurred:
Seagate Technical Support FAX
You can FAX questions or comments to technical support specialists
24 hours daily. Responses are sent during business hours.
•
– The values may be set with an incorrect translation characteristic.
– You may have entered a parameter value that exceeds the physical
capacity of the drive.
Location
Australia
England
France
Germany
Hong Kong 852-2368 7173
Phone number
Location
Japan
Korea
Singapore
Taiwan
USA
Phone number
81-3-5462-2979
82-2-556-7294/4251
65-488-7528
886-2-715-2923
408-944-9120
61-2-9725-4052
44-1628-890660
33 1-46 04 42 50
49-89-1430-5100
– You entered a translation characteristic that does not take full
advantage of the drive’s capacity.
– The drive’s physical specifications exceed the translation limits
imposed by the BIOS.
below. This causes the drive to appear to your BIOS as having a capacity
of 2.1 Gbytes.
Windows 95, Windows NT 3.51, Window NT 3.50 (requires DM upgrade
drivers), OS/2 V3.0 (Warp full pack), and OS/2 V2.0–3.0 (requires DM
upgrade drivers).
Before you install a non-DOS operating system on the drive, install DOS
and Disk Manager and make sure that the drive is bootable. Instructions
for running the dynamic drive overlay with other operating systems are
available in the Disk Manager online manual.
2
1
4 6
8
Alternate capacity
jumper settings
7
3
5
Removing the Dynamic Drive Overlay
Full capacity
If Disk Manager installs a dynamic drive overlay (DDO) and you do not
need this software to access the full capacity of your drive, you can
remove the dynamic drive overlay without losing your data. However,
you will lose access to the full capacity of your drive unless you have
another method for accessing high-capacity drives (see Addressing
Drive-capacity Limitations on the front side of this sheet). Follow the
instructions below to remove a DDO from a drive.
Limit capacity to 2.1 Gbytes
(4,092 cylinders)
3
4
Remount your drive in the computer and replace the computer cover.
Insert a bootable DOS diskette into drive A and turn on the computer. It
should boot from drive A and automatically detect the new drive as a
2.1-Gbyte drive.
5
6
7
Insert your DiscWizard diskette into drive A and type A:\DM. Then press
Caution. Before you attempt to remove a DDO,
make a backup copy of all the data on your hard
ENTER. This runs the Disk Manager program.
!
Follow the Disk Manager instructions to install the dynamic drive overlay
and to partition and format your new drive to its full capacity.
disc. Also, run CHKDSK, SCANDISK or a third-
party equivalent to detect and repair any damaged
files before you follow the procedure below. If the
DDO migration program encounters a serious file
problem or is interrupted by a power loss or
hardware failure, the migration will fail and your
data will be lost.
After Disk Manager is done, reboot your system. You should see the
Disk Manager banner and be able to access the full capacity of your new
drive.
The screen remains blank when you power up the system.
If the steps listed above do not remedy this problem, try the following:
1
2
3
4
5
6
Boot the computer to Drive C.
Make sure the monitor is plugged in and turned on.
•
•
•
Insert your DiscWizard diskette into Drive A.
Type A:\dm to start Disk Manager.
Select the Select Installation Options Menu.
Select (M)aintenance Menu.
Check all cards.
Make sure the video card is seated in its slot and secured with
mounting screws.
Turn off the computer and remove the drive host adapter. If the screen
turns on after you reboot, the host adapter may be incompatible or
defective. If so, see your dealer.
•
Select (M)igrate Dynamic Drive. This program moves the data on
your drive so that it can be accessed without the DDO. The migration
may take up to an hour to complete, depending on the size of your
drive.
The system does not recognize the drive.
Check all cables.
•
•
•
7
8
When the migration program has finished, exit Disk Manager.
Make sure the power supply is adequate for system needs.
Remove the diskette and reboot the computer. Enter your system
setup program (see your system manual for details).
Reboot the computer and listen to make sure the drive motor starts up. If
the drive is very quiet, it may be difficult to hear its discs reach operating
speed. If the drive motor does not start up, recheck all drive cables.
9
Configure the hard drive with the Cylinder/Head/Sector parameters
shown for your drive in the table in Section 2, “Configuring Your
Computer,” on the front side of this sheet. Save your changes and
exit the system setup program.
Verify that for each drive, a drive-type is listed in the system setup
program.
•
Try rebooting your computer by pressing the CTRL, ALT and DELETE keys
•
10 When your computer has rebooted, insert the DiscWizard diskette
simultaneously. If the drive is recognized after you reboot the system, the
computer BIOS test may be completing before the drive is ready.
into drive A.
11 Type A:\dm and choose the Maintenance Menu.
12 Select Uninstall (D)isk Manager.
One solution is to slow the processor speed during startup. If your
computer has a turbo switch, set it to slow speed before turning the
computer on. If there is no turbo switch, you may be able to use
keyboard commands; see your computer manual for details. After the
computer is up and running, return the processor to the fast speed.
13 Select the correct drive to uninstall.
14 When the uninstall is complete, exit Disk Manager and reboot.
Another solution is to warm-boot your computer after every power-on.
Note. Disk Manager can also remove a drive
overlay placed by the EZ-Drive program. Select
(C)onvert Drive Format from the Maintenance
Menu.
Check for I/O address conflicts. To isolate the conflict, verify that the drive
•
and host adapter are compatible with your computer. Turn off the
computer and remove all the peripheral adapter cards except for the
video card and host adapter. If the computer recognizes the drive
when you reboot the computer, turn off the computer. Reinstall the
Direct-Support Services
Caution. If you change the drive-type values in the
system setup program, you must partition and
format the drive again. This erases data on the drive.
!
Seagate Technical Support
For one-on-one help, you can talk to a technical support specialist during
local business hours. Before calling, note your system configuration and
drive model number (STxxxxxx).
If you have partitioned the drive into individual logical drives, you may
need to make the partitions smaller to access the full drive capacity.
•
•
Location
Australia
England
France
Phone number
Location
Korea
Singapore
Taiwan
USA
Phone number
82-2-556-8241
65-488-7584
886-2-514-2237
1-800-SEAGATE
408-456-4496
61-2-9725-3366
44-1628-894083
33 1-41 86 10 86
49-89-140-9332
If your computer supports LBA mode, you may need to enable LBA
mode in the system setup program to access the full capacity of the drive.
Refer to your computer’s reference guide to find out how to enable LBA.
Germany
Your computer may not support drives that have more than 4,096
cylinders. Follow the instructions for After you install your new drive, your
computer will not boot, and no error message appears on the screen.
•
Hong Kong 852-2368 9918
USA
SeaTDD
408-944-9121
The DOS messages “ Disk Boot Failure,” “ Non-System Disk” or
“ No ROM Basic – SYSTEM HALTED” appear.
Using a telecommunications device for the deaf (TDD), you can send
questions or comments 24 hours daily and exchange messages with a
technical support specialist between 6:00
A
.
M. to 11:15
A.M. and 12:30
P.M. to
Reinstall the DOS system files using the DOS SYS utility.
•
•
5:00 M. (Pacific time) Monday through Friday.
P
.
Check all cables.
Use FDISK to verify that the primary partition is active.
•
•
STORING AND
SHIPPING
Y
OUR RIVE
D
Check for viruses.
Keep your original box and packing
materials for storing or shipping
your drive. The box has a Seagate
The system error message, “ HDD controller failure” appears.
Confirm the jumper settings on the drive.
•
Verify the drive-type settings in the system setup program.
•
Approved Package label. Shipping a Foam
Antistatic bag
drive in an unapproved container
voids the warranty. Call your
32-bit Disk Access under Windows 3.1
Drive
Foam
The 32-bit disk access feature in Windows 3.1 does not work with drives
that have capacities greater than 528 Mbytes. If you want to use 32-bit disk
access under Windows 3.1, install the Seagate replacement 32-bit access
driver, SEG32BIT.386, located on your DiscWizard diskette.
authorized Seagate distributor to
purchase additional boxes. The
figure to the right shows how a drive
fits in an approved single-pack box,
including the packing materials.
Warranty. See your authorized Seagate
distributor or dealer. Preinstalled or bundled
software is provided “as is.” There are no
warranties of merchantablity or fitness for a
particular purpose. All such warranties are
expressly disclaimed.
Note. If you install Windows 3.1 on a high-
capacity hard drive, the first time you start
Windows you may see a message suggesting that
you disable 32-bit disk access. Choose to disable
32-bit disk access to open Windows.
Maintenance and repair. Seagate drives do not require maintenance. The head/disc
assembly is sealed; a broken seal voids the warranty. Seagate customer-service centers
are the only facilities authorized to repair Seagate drives.
Use the following procedure to install the Seagate 32-bit disk access
replacement driver (from within Windows).
Electromagnetic Compliance for the European Union. This model complies with the
European Union requirements of the Electromagnetic Compatibility Directive 89/336/
EEC of 03 May 1989 as amended by Directive 92/31/EEC of 28 April 1992 and Directive
93/68/EEC of 22 July 1993.
1
2
3
4
5
Insert your DiscWizard diskette into Drive A.
Open the Windows Program Manager menu and select File.
Select Run.
Compliance of this drive, as a system component, was confirmed with a test system. We
cannot guarantee that your system will comply. The drive is not meant for external use
(without properly designed enclosure, shielded I/O cable, etc.).
In the command line box, type a:\stsetup and then press ENTER
.
Sicherheitsanleitung 1. Das Gerrät ist ein Einbaugerät, das für eine maximale
Umgebungstemperatur von 55°C vorgesehen ist. 2. Zur Befestigung des Laufwerks
werden 4 Schrauben 6-32 UNC-2A benötigt. Bei seitlicher Befestigung darf die maximale
Länge der Schrauben im Chassis nicht mehr als 3,3 mm und bei Befestigung an der
Unterseite nicht mehr als 5,08 mm betragen. 3. Als Versorgungsspannugen werden
benötigt: +5V ± 5% 0,6A; +12V ±% 0,8A (1,9A fur ca. 30 Sek. fur ± 10%) 4. Die
Versorgungsspannung muss SELV entsprechen. 5. Alle Arbeiten auf dem Festplatte
dürfen nur von Ausgebildetem Servicepersonal durchgeführt werden. Bitte entfernen Sie
nicht die Aufschriftenschilder des Laufwerkes. 6. Der Einbau des Laufwerkes muss den
Anforderungen gemäss DIN IEC 950 VDE 0805/05.90 entsprechen.
Read the license agreement that appears on the screen. If you agree
to the terms, select Accept Agreement to continue.
6
The next screen lists the features that the SEG32BIT.386 driver
supports. If your computer supports these features, they will be active in
32-bit disk access mode for all drives that support them. Select Install
Driver to continue.
7
Enable the 32-bit disk access option in the Windows control panel as
follows:
Seagate, Seagate Technology, and the Seagate logo are registered trademarks of Seagate
Technology, Inc. SeaFAX, SeaFONE, SeaBOARD, SeaNET, SeaTDD, Medalist, the Medalist
logo and DiscWizard are either trademarks or registered trademarks of Seagate
Technology, Inc. or one of its subsidiaries. All other trademarks or registered trademarks
are the property of their respective owners.
a) Open the Windows Control Panel.
b) Select 386 Enhanced.
Seagate reserves the right to change, without notice, product offerings or
specifications. No part of this publication may be reproduced in any form without
written permission from Seagate Technology, Inc.
c) Select Virtual Memory.
d) Select Change>>.
e) Select Use 32-Bit Disk Access (an X in the box enables the feature).
f) Save the change.
© 1997 Seagate Technology, Inc., 920 Disc Drive, Scotts Valley, CA 95066, USA
Publication Number: 21200081-001, Rev. A, August 1997, Printed in USA
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