Online User’s Guide
PCS Vision Phone
®
Samsung i500
LMI500_072403_F4
Introduction to this
Online User’s Guide
his Online User’s Guide introduces you to PCS Service and all the
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features of your new phone. It’s divided into four sections:
Section 1: Getting Started
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Section 2: Understanding Your Phone
Section 3: Using PCS Service Features
Section 4: Safety and Warranty Information
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Throughout the guide, you'll find tips that highlight special shortcuts
and timely reminders to help you make the most of your new phone and
service. The Table of Contents and Index will help you locate specific
information quickly.
You'll get the most out of your phone if you read each section. However, if you'd
like to get right to a specific feature, simply turn to that page. Follow the
instructions in that section and you'll be ready to use your phone in no time.
Tip: You can print out this guide to keep on hand or view it online. If you're
viewing it online, simply click on a topic in the Table of Contents or on any
page reference within a section to go directly to that topic.
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Table of Contents
1A.Setting Up Service............................................................................. 9
Getting Started With PCS Service.............................................................................. 10
Setting Up Your Voicemail........................................................................................ 11
Getting Help............................................................................................................... 11
Front View of Phone .................................................................................................. 16
Viewing the Display Screen....................................................................................... 20
Graffiti Writing....................................................................................................... 21
Features of Your i500................................................................................................. 24
Turning Your Phone ON and OFF............................................................................ 25
Software Version..................................................................................................... 26
Using the Battery ....................................................................................................... 26
Connecting the Desktop Holder ............................................................................ 28
Installing the i500 Installation CD Software........................................................... 30
Displaying Your Phone Number............................................................................... 31
Making and Answering Calls.................................................................................... 32
Making Calls.......................................................................................................... 32
One-Handed Dialing ............................................................................................. 32
Answering Calls...................................................................................................... 32
Missed Call Notification......................................................................................... 33
Calling Emergency Numbers................................................................................ 33
Using One/Two Touch Speed Dialing.................................................................. 34
Dialing Options...................................................................................................... 34
Adjusting the Phone’s Volume Settings ................................................................... 39
Ringer Types .............................................................................................................. 39
Selecting Ringer Types for Voice Calls.................................................................. 39
Selecting Ringer Types for Messages .................................................................... 40
Selecting a Roam Ringer...................................................................................... 40
Selecting a Tone Length............................................................................................ 40
Alert Notification........................................................................................................ 41
Silent Mode ................................................................................................................ 41
Changing the Greeting.............................................................................................. 42
Changing the Backlight Time Length ..................................................................... 42
Changing the Display Screen.................................................................................... 43
Accessing the Security Menu..................................................................................... 46
Restricting Incoming and Outgoing Calls............................................................... 46
Locking your Phone.................................................................................................. 47
Unlocking Your Phone.............................................................................................. 47
Changing the Lock Code........................................................................................... 48
Unassign a Lock Code ............................................................................................... 48
Calling in Lock Mode................................................................................................ 49
Current Privacy.......................................................................................................... 49
Using Special Numbers............................................................................................. 49
Resetting Your Phone................................................................................................ 50
Understanding Roaming.......................................................................................... 52
Setting Your Phone’s Roam Mode ........................................................................... 53
Application Launcher............................................................................................ 57
Application Categories........................................................................................... 57
Applications Display .............................................................................................. 59
Elements of the Application Screen...................................................................... 59
Sorting Records...................................................................................................... 62
Private Records ...................................................................................................... 62
Attaching Notes...................................................................................................... 63
Choosing Fonts ...................................................................................................... 64
Getting Application Information.......................................................................... 64
Beaming Information........................................................................................... 65
Viewing History.......................................................................................................... 67
Making a Call From Call History.............................................................................. 67
Saving a Phone Number From Call History ............................................................ 68
Erasing Call History................................................................................................... 69
Creating an Address Book Entry............................................................................ 71
Address Details........................................................................................................ 73
Speed Dial............................................................................................................... 75
Voice Dial ............................................................................................................... 76
Making Calls from the Address Book.................................................................... 77
Viewing Address Book Entries................................................................................ 78
Editing an Address Book Entry.............................................................................. 78
Looking up an Address Book Entry....................................................................... 79
Sorting the Address Book....................................................................................... 79
Beaming Address Book Entries ............................................................................. 80
Address Book Menu Options.................................................................................. 81
2H.Date Book.......................................................................................... 83
Scheduling Events ................................................................................................. 84
Scheduling Untimed Events.................................................................................. 86
Rescheduling an Event.......................................................................................... 87
Setting an Alarm for an Event .............................................................................. 88
Marking an Event as Private................................................................................. 88
Changing the Date Book View .............................................................................. 89
Using Voice-Activated Dialing................................................................................... 97
Recording Memos...................................................................................................... 99
What Is a Handheld Computer?.......................................................................... 102
Tapping and Typing............................................................................................ 103
Opening an Application ...................................................................................... 103
Using the On-Screen keyboard ........................................................................... 107
Graffiti® Writing ................................................................................................. 108
Importing Data.................................................................................................... 115
Creating Expense Items....................................................................................... 118
Changing the Expense Date................................................................................ 119
Entering Receipt Details...................................................................................... 120
Entering the Expense Type Automatically......................................................... 121
Expense List Display Options .............................................................................. 122
Expense Menus .................................................................................................... 125
2M.Memo Pad ...................................................................................... 126
Creating a New Memo......................................................................................... 127
Choosing a Memo Category................................................................................ 127
Making a Memo Private...................................................................................... 128
Reviewing or Editing Memos.............................................................................. 129
Sorting Memos..................................................................................................... 129
Deleting a Memo ................................................................................................. 130
Beaming a Memo ................................................................................................ 130
Memo Pad Menus................................................................................................ 131
2N.To Do List ........................................................................................ 132
Creating a To Do List Item.................................................................................. 133
Changing Priorities and Due Dates.................................................................... 135
Deleting a To Do List Item .................................................................................. 137
Displaying Completed and Due Items................................................................ 137
To Do Menus........................................................................................................ 138
Opening the Calculator....................................................................................... 140
Using the Calculator Buttons.............................................................................. 140
Displaying Recent Calculations.......................................................................... 141
Applications Launcher......................................................................................... 144
Installing Palm OS® Applications ..................................................................... 146
Checking Memory Usage..................................................................................... 148
Beaming Capabilities .......................................................................................... 148
HotSync® Manager and Technology................................................................. 152
Performing Your First HotSync Operation......................................................... 152
Creating a User Profile ........................................................................................ 154
Selecting HotSync Setup Options........................................................................ 155
Customizing the HotSync® Operation............................................................... 156
Using File Link..................................................................................................... 158
IR HotSync® Operations..................................................................................... 159
Performing an IR HotSync® Operation ............................................................ 161
Changing the Plugin Screen............................................................................... 162
2R.Troubleshooting ............................................................................. 163
Troubleshooting ...................................................................................................... 164
Resetting Your Handheld .................................................................................... 164
Internal/External Battery Charge....................................................................... 166
Screen Calibration............................................................................................... 167
HotSync® to Save Current Settings .................................................................... 167
Common Problems ................................................................................................. 169
HotSync ................................................................................................................ 169
Fatal Errors........................................................................................................... 173
USB Problems ...................................................................................................... 174
Resetting the i500................................................................................................ 175
Operating Systems ............................................................................................... 176
Palm OS® Applications....................................................................................... 178
Using Voicemail....................................................................................................... 182
Setting Up Voicemail........................................................................................... 182
Knowing When You Have Messages.................................................................... 182
New Voicemail Message Alerts............................................................................. 182
Retrieving Your Voicemail Messages.................................................................. 183
Clearing the Voicemail Message Icon ................................................................ 184
Text Messaging........................................................................................................ 184
Deleting All Messages........................................................................................... 184
Signing Up for Updates ....................................................................................... 184
Viewing Pictures................................................................................................... 185
Using Caller ID ........................................................................................................ 185
Responding to Call Waiting.................................................................................... 186
Three-Way Calling............................................................................................... 186
Forwarding Your Calls......................................................................................... 187
3B.PCS VisionSM ................................................................................... 188
Browsing the Web on Your Phone.......................................................................... 189
Launching the Web ............................................................................................. 189
Your User Name................................................................................................... 189
Net Guard............................................................................................................. 190
Browsing the Web ................................................................................................ 190
PCS Business ConnectionSM Personal Edition ...................................................... 193
Getting Started With PCS Voice Command............................................................ 197
Creating Your Own Address Book ........................................................................... 197
Making a Call With PCS Voice Command............................................................. 198
4A.Safety ............................................................................................... 200
Getting the Most Out of Your Reception................................................................. 201
Caring for the Battery.............................................................................................. 205
Owner’s Record........................................................................................................ 208
User Guide Proprietary Notice................................................................................. 208
1A
Setting Up Service
In This Section
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Getting Started With PCS Service
Setting Up Voicemail
Getting Help
his section walks you through the basics of setting up service for
your PCS Phone, including unlocking and activating your phone,
setting up your voicemail and how to contact Sprint for assistance with
your PCS Service.
Section 1: Getting Started
1A: Setting Up Service
9
Getting Started With PCS Service
Determine If Your Phone Is Already Activated
If you received your phone in the mail or purchased it at a Sprint Store, it
probably has been activated. All you need to do is unlock your phone.
If your phone is not activated, please refer to the Start Here Guide
included with your phone.
Unlocking Your Phone
Follow these steps to unlock your phone:
1. Press and hold
to turn the phone on.
2. The System Lockout screen is displayed.
3. Enter your four-digit lock code using the on screen keyboard or
Graffiti writing area.
Tip: If you can’t recall your lock code, try using the last four digits of either
your Social Security number or PCS Phone Number or try 0000. If none of
these work, call PCS Customer Solutions at 1-888-211-4PCS (4727).
Activating Your Phone
To activate your phone, follow the directions in the Start Here Guide that
activate your phone online.
Section 1: Getting Started
1A: Setting Up Service 10
Setting Up Your Voicemail
All unanswered calls to your PCS Phone are automatically transferred to
voicemail, even if your phone is in use or turned off. Therefore, you will
want to set up your voicemail and personal greeting as soon as your
PCS Phone is activated.
To set up voicemail:
1. From the Phone main menu, tap
2. Select Messages and tap Voicemail.
3. The Voicemail screen is displayed.
4. Tap the Listen button.
.
5. Follow the message prompts to setup your voicemail.
Or:
1. Press and hold
to connect to voicemail.
Note: The voicemail setup process may vary in certain Affiliate areas.
Getting Help
Visit Our Website
PCS Services, options and more.
You can also:
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Review coverage maps
Learn how to use voicemail
Access your account information
Purchase accessories
Add additional options to your service plan
Check out frequently asked questions
And more
Section 1: Getting Started
1A: Setting Up Service 11
Reaching PCS Customer Solutions
You can reach PCS Customer Solutions by:
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Pressing
on your PCS Phone.
Signing on to your account at http://www.sprintpcs.com.
Calling us toll free at 1-888-211-4721 (Consumer Customers), 1-
877-CLEARPY (253-2779)(Clear Pay Customers) or 1-888-788-4727
(Business Customers)
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Writing to us at PCS Customer Solutions, P.O. Box 8077,
London KY, 40742.
Receiving Automated Invoicing Information
For your convenience, your phone gives you free access to invoicing
information on your PCS Account. This information includes balance
due, payment received, invoicing cycle and the amount of minutes used
since your last invoicing cycle. Follow these steps to access this
information:
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Press
.
Note: This service may not be available in all Affiliate markets.
PCS Directory Assistance
PCS Directory Assistance provides a variety of services, including
residential, business and government listings; assistance with local or
long-distance calls; movie listings; hotel, restaurant and shopping
information and major local event information. There is a per call
charge and you will be billed for airtime.
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Press
.
PCS Operator Services
PCS Operator Services can provide assistance in placing collect calls or
calls billed to a local telephone calling card or a third party.
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Press
.
For more information or to see the latest in products and services, visit us
Section 1: Getting Started
1A: Setting Up Service 12
Note: PCS Operator Services may not be available in all
Affiliate markets.
Section 1: Getting Started
1A: Setting Up Service 13
Section 2A
Your PCS Phone: The Basics
In This Section
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Front View of Phone
Viewing the Display Screen
Features of Your Phone
Turning Your Phone On and Off
Using the Battery and Charger
Installing the Software from the Installation CD
Displaying Your Phone Number
Making and Answering Calls
our PCS Phone is packed with features that simplify your life and
expand your ability to stay connected to the people and information
that are important to you. This section will guide you through the basics of
your phone and you’ll be on your way to using it in no time.
Section 2: Understanding Your Phone
2A: Your PCS Phone - The Basics 15
1. Speaker: The speaker allows you to hear the other caller.
2. Position Location Indicator: This icon is displayed when the
Position Location feature is enabled on your phone.
3. Signal Strength Indicator: This icon represents the signal strength by
displaying bars. The more bars displayed, the better the signal
strength.
4. Date Book: Automatically launches the Date Book and allows you to
schedule an event.
5. Address Book: Automatically launches the Address Book and allows
you to save names, addresses, phone numbers, email addresses, and
other information about your personal or business contacts.
6. Application Launcher: The Application Launcher displays the icons
of the applications loaded on your phone.
7. Volume Up/Down Key: Adjust the ringer volume in standby mode.
Adjust the voice volume during a call. Volume Keys also mute the
ringer during an incoming call. Moves page to page in Palm OS®
applications.
8. Menu Launcher: The Menu Launcher displays the menu options
associated with the screen that is displayed on the phone.
9. Up/Down Scroll Keys: Allows you to scroll up or down or to choose
different options in applications.
10. OK Key: Pressing the OK key accepts the highlighted choice when
navigating through the menu.
11. TALK Key: Place or receive a call. In standby mode, tap the key once
to display the call log. If you press and hold the key down, you will dial
the last number in the call log.
12. Menu Key: Pressing this key will automatically display the Menu
options associated with the screen displayed on the phone.
13. Headset Jack: (located in the bottom left side of the phone below
the Menu key.) Allows you to plug in an optional headset for safe,
convenient hands-free conversations.
Section 2: Understanding Your Phone
2A: Your PCS Phone - The Basics 17
14. Microphone: The Microphone allows the other caller to hear you
clearly when you are speaking to them.
15. Reset: To perform a soft reset, unscrew the stylus and press the reset
button located in the bottom right corner of your phone.
16. Numeric Keypad: Use these keys to enter numbers, letters, and
characters.
17. END/Power Key: Press and hold this button to power on or off the
phone. Press once briefly to end a call.
18. Back Key: Press the back key once to delete the last number or press
and hold to delete all the numbers. Press the back key to go to the last
menu when not in text mode.
19. Graffiti Text/Numeric Area: This area is used to enter
alphanumeric characters by writing in the graffiti area or by tapping
the “a” or “1” icons to display the on-screen keyboard.
20. Find: Tap this icon to display the Find dialog box. Enter the search
criteria using the on-screen keyboard or by writing in the graffiti area.
21. Calculator: Tap this icon to launch the calculator application.
22. Message Screen: Automatically launches the Messages screen to
access any voicemail or page/text messages.
23. Web Launcher: Automatically launches the Web browser.
24. Main Application Screen: Displays all the application icons or
phone related screens associated with your phone.
25. Submenu Area: Displays any other submenus associated with the
display.
26. Battery Indicator: The battery indicator displays the amount of
remaining battery charge left in your phone. When the battery icon
displays three bars, the phone’s battery is fully charged. When it is
clear, the phone’s battery is completely discharged.
27. Ringer Indicator: This icon indicates that the ringer or vibration
is selected.
Section 2: Understanding Your Phone
2A: Your PCS Phone - The Basics 18
1. Antenna: The antenna allows you to send and receive calls and
information while using your phone.
2. Infrared Port (IR): This option allows the handheld computer to
accept information from another IR device through the use of
beaming.
3. Stylus: The stylus acts like a mouse when navigating through the
phone. Use it to touch the screen to select the desired function and to
enter alpha or numeric characters in the Graffiti area.
4. LED Indicator: The LED is used to notify you that there is a new
message waiting or that a new call is incoming.
5. Rear Speaker: The rear speaker is used for playing ringers, alerts, and
system sounds.
6. Power /Accessory Interface Connector: This connector is used to
connect power and any available accessory cables to your phone.
Section 2: Understanding Your Phone
2A: Your PCS Phone - The Basics 19
Viewing the Display Screen
Main LCD
This list identifies the symbols you’ll see on your main LCD screen.
Displays your current signal strength.The more lines you
have, the stronger your signal.
Means your phone cannot find a signal.
Tells you a call is in progress.
Indicates you are “roaming” off the PCS Nationwide
Network.
Indicates you have voicemail, text, numeric pages, or
PCS Web Alert messages waiting. Tap
“Messages” to view pending voicemail and text messages or
tap and hold to dial voicemail box.
and select
Indicates that your phone’s data connection is active.
Indicates that your phone’s data connection is dormant
or inactive.
Indicates that you are receiving information.
Indicates that you are sending information.
Indicates your phone is in vibrate mode.
Shows your current battery charge strength. (Icon shown
fully charged.)
Indicates that position location is active.
Indicates that position location is inactive.
Indicates that TTY option is On.
Indicates that the ringer is turned Off.
Section 2: Understanding Your Phone
2A: Your PCS Phone - The Basics 20
Entering Data in the Graffiti® Writing Area of your Phone
Using the On-screen Keyboard:
1. Open an application that requires data entry.
2. Tap “a” for alpha, or “1” for a numeric keyboard in the graffiti area.
3. The on-screen keyboard is displayed. Use the stylus to tap the desired
keys.
4. Tap Done when finished.
Graffiti Writing
Graffiti is the method used to enter characters and symbols into the
handheld computer. Use the stylus in the Graffiti writing area to enter
characters on the display. To create letters, use the left side. For numbers,
use the right side.
To learn more about Graffiti, and to practice entering characters:
1. From the applications screen, tap the Graffiti Icon
2. Follow the instructions on the screen.
3. When finished, tap Done.
.
Section 2: Understanding Your Phone
2A: Your PCS Phone - The Basics 21
eZiText
eZiText is a predictive text input system that allows you to enter complete
words using very few key strokes. When using the eZiText text input
system, upon pressing a few keys several words are displayed as possible
matches to the word being entered. If the word is matched, it can be
selected. If the word does not match, you can continue to enter the word
using the keypad until a match is found. If you enter letters for a word
with no matches found, you can add the word to a dictionary which
allows eZiText to display the word as a possible choice the next time you
are using the system. eZiText can be used to enhance any application
that requires text input. Some of the applications that eZiText is used in
on the i500 are shown below.
Entering Words Using eZiText
To type the word “tomorrow”:
1. Open the desired text entry application (For example, Memo.).
2. Press and hold
3. Select the eZiText box and then tap OK.
4. Press
to display the eZiText screen.
.
5. The word “tomorrow” is displayed. Press
to place the
completed word.
Section 2: Understanding Your Phone
2A: Your PCS Phone - The Basics 22
eZiText Dictionary
A custom dictionary can be created that holds up to 400 different words.
If the default eZiText database does contain a word, it can be added to the
dictionary for future use. When the word is not found, a message is
displayed with a single tone notifying you that a custom word can be
entered using the standard text input mode.
Key Assignments of eZiText
The following keys assignments are available in eZiText on the i500:
Key
Press Once
Press and Hold
Enter letters for word prediction
in eZiText.
Enters the numeric digits “2-9”.
-
Enters punctuation.
Enters the numeric digit “1”.
Views the next word candidate in Enters the numeric digit “0”.
eZiTextpredictionmodeorenters
the digit “0” in alpha mode
Scroll up or down through
predicted word Candidates
n/a
n/a
Confirm predicted word
candidate.
Delete key sequence.
n/a
n/a
Input Mode. Each press will
advance to the following mode:
1.
2.
3.
4.
5.
ezi lower case
Ezi Title case
EZl Upper case
1,2,3 Digital
R Symbol mode
Section 2: Understanding Your Phone
2A: Your PCS Phone - The Basics 23
Key
Press Once
Press and Hold
Enters a space.
Pop-up eZiText option menu.
Using the Applications Launcher
The Application Launcher displays the icons of the applications loaded
on your handheld computer. Any application can be started by going to
the Application Launcher. Simply tap the Application Launcher icon
and the main menu is displayed.
Features of Your i500
Congratulations on the purchase of your PCS Vision Phone
(Samsung® i500). This phone is lightweight, easy-to-use, reliable and
offers many significant features and service options:
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Tri-Mode capability provides access to other PCS digital and analog
networks where Sprint has implemented roaming agreements
(page 54).
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A Complete Palm PoweredTM color screen.
Software included in this package helps you stay organized and up-
to-date by synchronizing the PalmTM Date Book, Address Book, To Do
List and Memo Pad with the Microsoft® Outlook® default Calendar,
Contacts, Tasks, and Notes folders.
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162x176 pixel full color graphic LCD display.
Polyphonic ringers for enhanced more realistic and rich sounding
ringers.
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GPS position location enabled.
The Blazer browser can access most Internet sites in full HTML color.
PCS VisionSM provides access to the wireless Internet in digital mode.
PCS Voice CommandSM lets you dial phone numbers by speaking
someone’s name.
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The date book allows you schedule important events.
Each phone book entry can store up to five phone numbers.
Section 2: Understanding Your Phone
2A: Your PCS Phone - The Basics 24
Turning Your Phone ON and OFF
Turning Your Phone ON
Press
for a few seconds. The phone will display “Powering On”
until it locates a signal, then it will automatically enter standby mode —
the phone’s idle state. At this point, you’re ready to begin making and
receiving calls.
If your phone is unable to find a signal after 15 minutes of searching, a
Power Save feature is automatically activated. When a signal is found,
your phone automatically returns to standby mode.
In Power Save mode, your phone searches for a signal periodically
without your intervention. You can also initiate a search for
PCS Service by pressing any key (when your phone is turned ON).
Tip: The Power Save feature helps to conserve your battery power when
you are in an area where there is no signal.
Turning Your Phone OFF
Press
for a few seconds until you see “Powering off...” on the
display screen.
Adjusting the Brightness
1. To adjust the brightness from the PDA menu, tap the brightness icon
located in the upper right corner of the alpha Graffiti writing
area.
2. Use the slider to adjust the desired brightness level. Tap Done to save
and exit.
Section 2: Understanding Your Phone
2A: Your PCS Phone - The Basics 25
Application Buttons
The four buttons located on the bottom of your phone under the LCD
screen are called Application Buttons. By default, the following
applications are launched when they are pressed:
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Address Book
Date Book
Web Browser
Messages
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Scroll Buttons
The Up/Down buttons located below the Graffiti area allows you to scroll
up or down on the screen.
Software Version
The hardware and software version of the phone can be accessed by
displaying the phone info dialog box.
To Display the Phone Info Dialog box
1. From the phone menu, tap the Menu Launcher icon.
2. Select the Options menu and tap Phone Info.
Using the Battery
Battery Capacity
Your PCS Phone is equipped with a Lithium Ion (LiIon) battery. It allows
you to recharge your battery before it is fully drained. The battery
provides approximately 4.2 hours of continuous digital talk time
(1 hour in analog) or approximately 250 hours of continuous digital
standby time (15 hours in analog).
When the battery reaches 5% of its capacity, the battery icon blinks. When
there are approximately two minutes of talk time left, the phone sounds
an audible alert every 30 seconds and then powers down.
Note: Long backlight settings, searching for service, vibrate mode and
browser use affect the battery’s talk and standby times.
Section 2: Understanding Your Phone
2A: Your PCS Phone - The Basics 26
Tip: Be sure to charge your phone’s battery and watch your indicator to
ensure your levels are okay.
Installing the Battery
1. Place the battery on the back of the phone, making sure that the
plastic tabs are aligned with the corresponding holes in the phone.
2. Gently slide the battery up until it snaps into place.
Removing the Battery
To remove your battery for charging or for another reason, follow these
easy steps:
1. Make sure the power is off so that you don’t lose any stored numbers
or messages.
2. Press the battery release latch and slide the battery down.
Charging the Battery
Keeping track of your battery’s charge is important. If your battery level
becomes too low, your phone automatically turns off and you’ll lose
everything you were just working on. For a quick check of your phone’s
battery level, glance at the battery charge indicator located in the upper-
right corner of your phone’s display screen. If the battery charge is
getting too low, the battery icon (
warning tone.
) blinks and the phone sounds a
There is also an internal backup battery that saves all the settings in the
phone when the regular battery is discharged. An internal backup battery
needs to be charged initially for 24 hours. To make sure the internal
battery is charged, do not disconnect the main battery from the phone for
24 hours.
Note: The internal battery will maintain data for 15 hours.
Always use a Sprint-approved desktop holder, travel charger or vehicle
power adapter to charge your battery.
Section 2: Understanding Your Phone
2A: Your PCS Phone - The Basics 27
Warning! Using the wrong battery charger could cause damage to your
phone and void the warranty.
It is vital that you use only the Sprint-approved desktop holder
specifically designed for your phone. Use of unauthorized accessories
could damage your phone and invalidate your warranty.
To use the desktop holder provided with your phone:
1. Plug the adapter in the wall and set the phone in the cradle.
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A red light on the holder lets you know the battery is charging.
A green light lets you know that the battery is at least 90 percent
charged.
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A yellow light indicates that the battery is operating at a
temperature that is too high or low, or that the holder is not plugged
in correctly. Please check the holder and the battery.
It takes about 4 hours to fully recharge a completely rundown battery.
Connecting the Desktop Holder
Your package includes a desktop holder for charging the battery and
synchronizing the PCS Phone with a desktop or laptop computer. If you
do not plan to synchronize the PCS Phone with a desktop computer, the
desktop holder can be used as a battery charger only when the travel
adapter is plugged into the desktop holder to supply the power needed to
charge the battery. Once the desktop holder is connected to the travel
adapter, the battery charger is fully functional. The desktop holder was
designed especially for the i500. No other devices can be used.
Section 2: Understanding Your Phone
2A: Your PCS Phone - The Basics 28
Removing the i500 from the Desktop Holder
To remove the i500 from the desktop holder, pull the handset towards
you and then pull out. DO NOT pull straight up, or damage to the power
connector on the bottom of the holder may occur. See the illustration
below for proper removal.
Note: Before you connect the i500 to the desktop/laptop computer, make
sure you install the i500 software drivers from the installation CD.
PC System Requirements for the PalmTM Desktop Software
To install and operate correctly, the PalmTM software must have the
following resources:
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Windows® 95, 98, ME, NT, XP, or 2000
IBM-compatible 486 or higher computer
8 MB of RAM minimum, 16 MB recommended
20 MB of disk space
VGA or better monitor
CD-ROM drive
Mouse
One available USB port
Section 2: Understanding Your Phone
2A: Your PCS Phone - The Basics 29
Installing the i500 Installation CD Software
Installing the i500 USB Drivers, PalmTM Desktop, and Pocket Mirror
Applications
1. Insert the i500 Installation CD into your CD-ROM drive and wait for
the Welcome screen to display.
2. Click the Basic Install button.
3. Read the installation instructions and click on the Install button.
4. Follow the onscreen prompts to continue the installation process.
5. When the Select Software screen is displayed, the following software
options are available:
ᮣ
ᮣ
ᮣ
USB Drivers - Installs the USB Drivers which are required to
perform the HotSync operations with your i500.
Palm Desktop Ver. 4.1 - Installs the Palm Desktop software which is
required to perform HotSync operations with your i500.
Pocket Mirror Ver. 3.1.3 Std Edition - This software allows you to
synchronize your Microsoft Outlook information when you perform
a HotSync operation.
6. Select the desired software and click the Next button.
7. Follow the onscreen prompts to continue the installation process.
8. Click the Finish button to restart your computer.
Section 2: Understanding Your Phone
2A: Your PCS Phone - The Basics 30
Connecting the Desktop Holder to a Desktop Computer
1. Once the software has been installed and your computer is
completely rebooted, plug in the desktop holder’s A/C plug to a
standard wall outlet.
2. Place the i500 into the desktop holder. A light should be displayed on
the front of the holder to indicate that the battery is charging.
Note: There should also be a lightning bolt icon displayed across the
battery icon on the phone to indicate that the battery is charging.
3. Connect the USB cable from the desktop holder to an available port
on your PC. A series of driver messages are displayed on screen.
4. Press the HotSync button on the holder to initiate the first HotSync
operation.
Note: Performing a HotSync operation by pressing the button on the
Desktop Holder requires power from the Travel Charger. The Travel
Charger plugs into the side Desktop Holder. Make sure that the Travel
Charger is plugged into a wall outlet and then connected to the Desktop
Holder. A HotSync operation can still be performed from the device using
the HotSync screen. For more information on performing a HotSync from
the device, see page 151.
Displaying Your Phone Number
Just in case you forget your phone number, your PCS Phone can
remind you.
To display your phone number:
1. From the phone idle screen, tap
2. Tap Options and select Preferences.
3. Tap Display.
for Main Menu.
4. Tap Screen.
5. Select the drop down arrow next to greeting and select My Phone
Number.
Section 2: Understanding Your Phone
2A: Your PCS Phone - The Basics 31
Making and Answering Calls
Making Calls
Your PCS Phone offers many different ways to make calls, including
PCS Voice CommandSM (page 197), Speed Dialing (page 34) and using
To make a call using your keypad:
1. Make sure your phone is on. To power on, press and hold
2. Enter a phone number. (If you make a mistake while dialing, tap
to erase one digit at a time. Tap and hold to erase the
entire number.)
3. Press . (To make calls when you are roaming and Call Guard
4. When you’re finished, press
.
.
Tip: When making calls off the enhanced Sprint Nationwide PCS Network,
always dial using 11 digits (1 + area code + phone number).
One-Handed Dialing
One-handed dialing allows you to make a call while using just one hand.
To make a call:
1. Press the Address book button
.
2. Press the Navigation key up or down to highlight the desired address
book entry.
3. Press
to dial the number.
Answering Calls
1. Make sure your phone is on. If your phone is off, incoming calls go
to voicemail.
2. To answer an incoming call, press
. Depending on your
settings, your PCS Phone notifies you of incoming calls in the
following ways:
ᮣ
ᮣ
The phone rings or vibrates.
The LED flashes.
Section 2: Understanding Your Phone
2A: Your PCS Phone - The Basics 32
ᮣ
ᮣ
ᮣ
The backlight illuminates.
If available, the phone number of the caller is displayed.
If the phone number is in your Internal Phone Book, the Phone
Book entry’s name is displayed.
You can also press:
ᮣ
to Silence Ringer.
Depending on your settings, you may also answer incoming calls simply
by opening the phone or by pressing any digit. (To answer a call when
you are roaming and Call Guard is enabled, you must press
to
answer the call. (See "To Place Roaming Calls With Call Guard On:" on
Note: If your phone is off, incoming calls go directly to voicemail.
3. To disconnect the call, tap
.
Missed Call Notification
When an incoming call is not answered, the number of missed calls
along with the last caller’s phone number is displayed on the screen.
To display the Missed Call log to view the last 20 missed calls:
1. From the phone idle screen, tap
for Main Menu.
2. Tap Calls and select Missed.
3. Press the navigation key up or down to select the desired missed call.
4. Tap Details to view the missed call information.
Calling Emergency Numbers
You can place calls to 911 (dial
and tap
), even
if your phone is locked or your account is restricted.
Section 2: Understanding Your Phone
2A: Your PCS Phone - The Basics 33
Using One/Two Touch Speed Dialing
With this feature, you can automatically call Speed Dial entries using
one key for locations 2-9 or two keys for locations 10-99.
To use One-Touch Dialing for Speed Dial locations 2-9:
ᮣ
Press and hold the appropriate key for a few seconds. The display
confirms that the number has been dialed when it shows
“Connecting”.
To use Two-Touch Dialing for Speed Dial locations 10-99:
1. Press the first digit.
2. Press and hold the second digit for a few seconds. The display
confirms that the number has been dialed when it shows
“Connecting”.
Dialing Options
Dialing options are displayed when you enter numbers using the keypad
and then tap
.
To select an option, highlight it and press
.
ᮣ
ᮣ
Talk is used to dial the phone number. (If you are roaming and have
the Call Guard feature activated, you must tap
Abbreviated Dial (Four Digits Only)is used to enter up to four
numbers and then dial the corresponding number in the abbreviated
dial list. The numbers must be set up in the dial list before this
feature will work.
ᮣ
Address Search is used to match the numbers entered to an address
book entry.
ᮣ
ᮣ
ᮣ
Hard Pause is used to insert a hard pause.
Time Pause to insert a 2-second pause.
DTMF (Dual Tone Multi Frequency) Tones: This option allows you
to transmit the DTMF tones of your phone. DTMF tones are used to
control electronic menus, such as voicemail or banking services.
Save to save the phone number in your Internal Phone Book.
ᮣ
Section 2: Understanding Your Phone
2A: Your PCS Phone - The Basics 34
In-Call Options
During a call, your phone can display other menu options in addition to
the main menu.
To select an option, tap
during a call.
ᮣ
All, Outgoing, Incoming, Missed is used to display all, outgoing,
incoming, or missed call log entries.
ᮣ
ᮣ
Address opens the address book.
Address Search opens the search dialog box. This allows you to
search by number, name, or company in the address book.
DTMF Tones transmits the tones to the electronic device requiring
the inputs.
Record is used to record a caller. This is a good option for
remembering phone numbers, addresses, etc.
Mute or Unmute Select Mute to mute your phone’s microphone.
Select Unmute to reactivate the microphone.
Activate Key Tones activates the key tones so they can be heard by
the other caller.
ᮣ
ᮣ
ᮣ
ᮣ
Record
The record option can be used to record a conversation. This is a good
option for remembering phone numbers, addresses, etc.
To record:
1. Place a call to the desired party.
2. Tap
3. Tap Record. You can record up to 1.4MB of information. To pause
recording, press . To start recording again, press
and select the Call menu.
.
4. Enter a title and tap Done.
5. Press once to return to the phone main menu.
Section 2: Understanding Your Phone
2A: Your PCS Phone - The Basics 35
Mute
1. Place a call to the desired party.
2. Tap to display the In Call menu.
3. Tap Mute to mute your voice. Tap Unmute to un-mute your voice.
Tip: You can also press
to mute during a call.
Deactivate Key Tones
This option disables the key tones when a key on the phone is tapped.
With the key tones on, the caller can hear you dial if you are performing
another function. An example would be if you wanted to save a phone
number while talking on the phone.
1. Place a call to the desired party.
2. Tap
and select the Call menu.
3. Tap Deactivate Key Tones.
DTMF Tone
This option allows you to transmit the DTMF tones of your phone. DTMF
tones are used to control electronic menus, such as voicemail or banking
services.
To register DTMF Numbers:
1. In the Phone main menu, tap
.
2. Tap DTMF Tones from the Calls menu.
3. Tap the New button.
4. Enter the desired number and tap Done.
To use this option:
1. Place a call to the desired party.
2. Tap
to display the In Call menu.
3. Tap DTMF Tones.
4. Select the desired tone option from the list.
5. Tap one of the following:
ᮣ
ᮣ
ᮣ
Send - Sends the tones
Done - Exits the DTMF screen
New - Creates a new DTMF tone sequence.
Section 2: Understanding Your Phone
2A: Your PCS Phone - The Basics 36
End-of-Call Options
After receiving or making a call, the phone number and duration of the
call are displayed for 10 seconds. During that time you can save the
number to the address book.
To save the entry:
1. Before the duration screen stops flashing, press
.
2. To add the number to an existing address book entry, tap the check
box next to Add to existing entry.
3. Tap Save.
4. The Address Book new entry screen is displayed. Enter all the desired
information and tap Done.
Note: The End-of-Call options are not displayed for calls identified as
Unknown or Restricted.
Section 2: Understanding Your Phone
2A: Your PCS Phone - The Basics 37
Section 2B
Controlling Your Phone’s Settings
In This Section
ᮣ
ᮣ
ᮣ
ᮣ
ᮣ
ᮣ
ᮣ
ᮣ
ᮣ
ᮣ
Volume Settings
Ringer Types
Selecting Tone Length
Alert Notification
Silent Mode
Changing the Greeting
Changing the Backlight Settings
Changing the Display Screen
Screen Savers
Changing the Contrast
his section describes how you can change your phone’s settings to best
suit your requirements. Take a few moments to review these options and
add or adjust the settings that are right for you.
T
Section 2: Understanding Your Phone
2B: Controlling Your Phone’s Settings 38
Adjusting the Phone’s Volume Settings
To adjust the ringer or key beep volume:
1. From the phone idle screen, tap
2. Select Options and tap Preferences.
3. Tap Sounds.
for Main Menu.
4. Tap Volume.
5. Select the desired level for the Ringer, Speaker, and Key Tone by
tapping the level boxes.
6. When finished, tap Done.
Tip: You can adjust the ringer volume in standby mode or the earpiece
volume during a call by using the volume keys on the side of your phone.
Ringer Types
Ringer types help you identify incoming calls and messages. You can
assign ringer types to individual phone book entries (see "Special
Ringer" on page 74), types of calls and types of messages.
ᮣ
ᮣ
ᮣ
Ring Tones include a variety of standard ringer types.
Melodies includes a variety of standard musical melodies.
Vibrate alerts you to calls or messages without disturbing others.
Selecting Ringer Types for Voice Calls
Your PCS Phone provides a variety of ringer options which allow you to
customize your ring and volume settings.
Note: Ringers 1-3 are traditional type ringers
To select a ringer type for voice calls so you recognize when a certain type
of call is coming in by the ringer:
1. From the phone idle screen, tap
2. Select Options and tap Preferences.
3. Tap Sounds.
for Main Menu.
4. Tap Type.
Section 2: Understanding Your Phone
2B: Controlling Your Phone’s Settings 39
5. Tap the arrows to the left or right of the different ringer categories to
preview the ringers.
6. Tap Done when finished.
Selecting Ringer Types for Messages
To select a ringer type for messages:
1. From the phone idle screen, tap
2. Select Options and tap Preferences.
3. Tap Sounds.
for Main Menu.
4. Tap Type.
5. Tap the arrows to the left or right of Voicemail or Messages to
preview the ringers.
6. Tap Done when finished.
Selecting a Roam Ringer
To select a ringer type for incoming roaming calls:
1. From the phone idle screen, tap
2. Select Options and tap Preferences.
3. Tap Sounds.
for Main Menu.
4. Tap Type.
5. Tap the down arrow next to Roam Ringer for the following choices:
ᮣ
Normal - If this option is selected, the ringer selected for “With
Caller ID” is played whenever a roaming call is received.
Distinctive - If this option is selected, a unique unassigned ringer is
played whenever a roaming call is received.
ᮣ
Selecting a Tone Length
Longer tone lengths may be better for tone recognitions when dialing
some voicemail or other automated systems.
To select a tone length:
1. From the phone idle screen, tap
2. Select Options and tap Preferences.
3. Tap Sounds.
for Main Menu.
Section 2: Understanding Your Phone
2B: Controlling Your Phone’s Settings 40
4. Tap Tone.
5. Tap the drop down arrow next to Tone Length and select Short or
Long.
6. Tap Done when finished.
Alert Notification
To enable or disable alert sounds:
1. From the phone idle screen, tap
2. Select Options and tap Preferences.
3. Tap Sounds.
for Main Menu.
4. Tap Tone.
5. Tap the box next to each to enable or disable:
ᮣ
Minute Beep - A short beep is sounded every minute the call is
connected.
ᮣ
Service Area - A beep is heard whenever you enter or leave your
service plan coverage area.
ᮣ
ᮣ
Connect Tone - A tone is heard when the call is connected.
Signal Fade Tone - A beep is heard when the signal is lost or faded
during a call.
6. Tap Done when finished.
Silent Mode
There may be times when you need to silence your phone entirely. The
phone’s Silent Mode allows you to mute all sounds without turning your
phone off.
To change your phone’s Silent Mode:
1. From the phone idle screen, tap
2. Select Options and tap Preferences.
3. Tap Sounds.
for Main Menu.
4. Tap Volume.
5. Tap the Ringer Off icon
in the Ringer dialog box.
6. Tap Done when finished.
Section 2: Understanding Your Phone
2B: Controlling Your Phone’s Settings 41
Note: To quickly set your phone to vibrate, use the volume buttons when in
idle mode on the phone main menu.
Changing the Greeting
The greeting can be up to 17 characters and is displayed on the first line
of your phone’s display screen in idle mode.
To change your greeting:
1. From the phone idle screen, tap
2. Select Options and tap Preferences.
3. Tap Display.
for Main Menu.
4. Tap Screen.
5. Tap the drop down arrow next to Greeting and select Custom.
6. Enter the custom greeting and tap Done when finished.
Changing the Backlight Time Length
The backlight setting lets you select how long the display screen and
keypad are backlit after any key press is made. For more information
about setting additional preferences for the backlight, see "Setting other
To change the backlight setting:
1. From the phone idle screen, tap
2. Select Options and tap Preferences.
3. Tap Display.
for Main Menu.
4. Tap Backlight.
5. Tap the drop down arrow next to “Baclight” and select
Until Auto-off, 30 seconds, 15 seconds, or 8 seconds.
Note: Long backlight settings affect the battery’s talk and standby times.
6. Tap Done to save and exit.
Section 2: Understanding Your Phone
2B: Controlling Your Phone’s Settings 42
Changing the Display Screen
Your new PCS Phone has display screen options which gives your screen
a different look in standby mode. You can change the display by
accessing the display options in the phone preferences.
To display the available options:
1. From the phone idle screen, tap
2. Select Options and tap Preferences.
3. Tap Display.
for Main Menu.
4. Tap Screen.
5. Tap the drop down arrow next to Greeting and select one of the
following:
ᮣ
ᮣ
ᮣ
My Phone Number - This option allows you to display your phone
number on the idle screen.
Custom - This option allows you to enter up to 17 characters to
display on the idle screen.
User Name - This option allows you to display your NAI User Name.
Note: Custom skins can be added using the HotSync option. To add a
6. Tap the drop down arrow under Display When Flip Open and select
one of the following:
ᮣ
ᮣ
ᮣ
Phone Idle - This option displays the idle screen and wallpaper
when the flip is opened.
Previous - This option displays the last screen that was being used
when the flip was closed.
Home - This option displays the applications screen when the flip is
opened.
Section 2: Understanding Your Phone
2B: Controlling Your Phone’s Settings 43
7. Tap the drop down arrow under Idle Screen and select one of the
following:
ᮣ
ᮣ
Wallpaper - This option displays the desired wallpaper selected
under the Wallpaper drop down arrow.
My Favorite Numbers - This option displays three favorite
numbers. To configure the numbers, tap the arrow to the right. Enter
a name and phone number and tap Add. To call the number, tap the
name in the box.
ᮣ
ᮣ
Sprint Logo - This option displays the Sprint logo on the idle screen.
Plugin: Analog Clock - The i500 installation CD comes with
additional images that can be used to replace the analog clock
image. Since the analog clock is stored in your phones memory, it
can be re-installed by deleting the new image.
8. Tap Done when finished.
Section 2: Understanding Your Phone
2B: Controlling Your Phone’s Settings 44
Section 2C
Setting Your Phone’s Security
In This Section
ᮣ
ᮣ
ᮣ
ᮣ
ᮣ
Accessing the Security Menu
Locking Your Phone
Unlocking Your Phone
Using Special Numbers
Security Features for PCS VisionSM
y using the security setting on your PCS Phone, you receive peace of
mind without sacrificing flexibility. With several options available, you
can customize your phone to meet your personal needs.
B
Section 2: Understanding Your Phone
2C: Setting Your Phone’s Security 45
Accessing the Security Menu
You must enter your lock code to view the Security menu.
To access the Security menu:
1. From the phone idle screen, tap
2. Select Options and tap Security.
3. Tap the Details button.
for Main Menu.
4. Enter your lock code and tap
5. The security menu is displayed.
.
Tip: If you can’t recall your lock code, try using the last four digits of either
your Social Security number or PCS Phone Number or try 0000. If none of
these work, call PCS Customer Solutions at 1-888-211-4PCS (4727).
®
Note: The lock code can be unassigned to allow certain Palm OS
applications to operate correctly that do not require passwords to be
assigned. Without a lock code assigned, you are not able to modify any
security functions.
Restricting Incoming and Outgoing Calls
Incoming and outgoing calls can be set up to receive or send all calls, or
be restricted to only special numbers. Special numbers can be assigned to
any three numbers. If the phone is powered Off when it is restricted, it
will still be restricted when it is powered back On. To regain normal
functionality, you must return to the security menu and remove the
restrictions.
To restrict incoming and outgoing calls:
1. From the phone idle screen, tap
2. Select Options and tap Security.
3. Tap the Details button.
for Main Menu.
4. Enter your lock code.
5. Tap the drop down arrow next to Allow incoming call and select
All Calls or Special Numbers Only.
Section 2: Understanding Your Phone
2C: Setting Your Phone’s Security 46
6. Tap the drop down arrow next to Allow outgoing call and select All
Calls or Special Numbers Only.
7. Tap Done when finished.
Locking your Phone
When you lock the phone, a lock code is required before the phone can be
used. If the phone is powered off when it is locked, it will still be locked
when it is powered back on.
To lock your phone:
1. From the phone idle screen, tap
for Main Menu.
2. Select Options and tap Security.
3. Tap the box located under Auto Lock Handheld and enter your lock
code.
Note: You must have a password assigned for this option.
4. The following lock options are available:
ᮣ
Never - This option keeps your phone unlocked at all times.
On PDA off - This option enables the lock when the flip is closed or
when the power save feature is engaged.
ᮣ
ᮣ
ᮣ
ᮣ
At a preset time - This option allows you to enter a time to enable
the lock.
After a preset delay - This option allows you to enter a delay time
to enable the lock in minutes or hours.
On Power Up - This option enables the lock when you power the
handheld on.
5. Tap OK when finished.
6. Tap Done to exit.
Unlocking Your Phone
To unlock your phone:
1. Enter your lock code and tap OK.
2. Tap
for Main Menu
3. Select Options and tap Security.
Section 2: Understanding Your Phone
2C: Setting Your Phone’s Security 47
4. Tap the box located under Auto Lock Handheld and enter your lock
code.
5. Select Never and tap OK.
6. Tap Done to exit.
Changing the Lock Code
To change your lock code:
1. From the phone idle screen, tap
for Main Menu.
2. Select Options and tap Security.
3. Tap the box under Password and enter your lock code if assigned.
4. Enter your existing lock code and tap OK.
5. Enter the new lock code. You can also enter a hint if needed.
6. Tap OK.
7. Verify the new lock code by re-entering your new lock code and
tap OK.
8. Tap Done to exit.
Unassign a Lock Code
To unassign a password:
1. From the phone idle screen, tap
for Main Menu.
2. Select Options and tap Security.
3. Tap the box under Password and enter your lock code if assigned.
4. Enter your existing lock code and tap OK.
5. Tap the Unassign button.
6. Tap Done to exit.
Section 2: Understanding Your Phone
2C: Setting Your Phone’s Security 48
Calling in Lock Mode
You can place calls to 911 and to your special numbers when in
lock mode.
To place an outgoing call in lock mode:
ᮣ
To call an emergency number, special number or PCS Customer
Solutions, tap the Special Numbers button. Enter the phone number
and tap
To place normal outgoing calls, tap
screen. Enter your lock code. Enter the desired phone number and
Tap
.
ᮣ
to display the lock code
.
Current Privacy
The Current Privacy setting allow you to configure how records are
displayed in the address book. The following options are available:
ᮣ
ᮣ
Show Records - Displays all records in the address book.
Mask Records - Records marked private in the details dialog box will
be masked or covered for your protection. If assigned, you must enter
your lock code to view private records.
ᮣ
Hide Records - Records marked private in the details dialog box are
hidden. They are not displayed unless a lock code is entered.
To configure the current privacy settings:
1. From the phone idle screen, tap
2. Select Options and tap Security.
for Main Menu.
3. Tap the drop down arrow under Current Privacy and select the
desired option.
4. Tap Done to exit.
Using Special Numbers
You can save up to three special numbers in addition to your Internal
Phone Book entries. You can make and receive calls from special numbers
even when your phone is locked.
Section 2: Understanding Your Phone
2C: Setting Your Phone’s Security 49
TM
Note: Performing a soft reset will not affect the Palm data, Address
Book, Date Book, To Do List, or Contacts.
To add or replace a special number:
1. From the phone idle screen, tap
for Main Menu.
2. Select Options and tap Security.
3. Tap the Details button and enter your lock code.
4. Tap any of the three boxes under Special Numbers.
5. Enter the number using graffiti or the keypad.
6. Tap Done to save.
7. Tap Done to exit.
Note: There are no Speed Dial options associated with special numbers.
Resetting Your Phone
Resetting the phone restores all the factory defaults, including the ringer
types and display settings.
To reset your phone:
1. From the phone idle screen, tap
for Main Menu.
2. Select Options and tap Security.
3. Tap the Details button and enter your lock code.
4. Tap the Phone Reset button.
5. Tap OK to confirm the reset.
Note: When you perform a reset, all data is erased and the phone is
returned to the factory default settings.
Section 2: Understanding Your Phone
2C: Setting Your Phone’s Security 50
Section 2D
Controlling Your Roaming
Experience
In This Section
ᮣ
ᮣ
ᮣ
Understanding Roaming
Setting Your Phone’s Roam Mode
Controlling Roaming Charges Using Call Guard
oaming is the ability to make or receive calls while you’re off the
R
Sprint Nationwide PCS Network. Your new dual band/tri-mode PCS
Phone works anywhere on the Sprint Nationwide PCS Network and allows
you to roam on analog and digital networks virtually anywhere in the U.S.
where compatible wireless service is available.
This section explains how roaming works as well as special features that let
you manage your roaming experience.
Section 2: Understanding Your Phone
2D: Controlling Your Roaming Experience 51
Understanding Roaming
Recognizing Icons on the Display Screen
Your phone’s display screen always lets you know when you’re off the
Sprint Nationwide PCS Network and roaming. The following chart
indicates what you’ll see depending on where you’re using your phone.
Roaming Indicator
Analog Indicator
Sprint Nationwide PCS
Network
Other Digital Networks
Analog Networks
*Analog Roam* (Flashing)
Tip: Remember, when you are using your phone off the Sprint Nationwide
PCS Network, always dial numbers using 11 digits (1 + area code +
number).
Note: You will pay a higher per-minute rate for roaming calls.
Roaming on Other Digital Networks
When you’re roaming on other digital networks, your call quality and
security will be similar to the quality you receive when making calls
while on the Sprint Nationwide PCS Network. You may not be able to
access certain calling features, such as PCS Vision.
Roaming on Analog Networks
When you roam on analog networks, you will experience a similar
quality provided by other analog carriers today. Although some calling
features, such as PCS Vision, will be unavailable, you can still make and
receive calls and access voicemail. You will experience a few differences:
ᮣ
You are more likely to experience static, cross-talk, fade-out and
dropped calls.
Section 2: Understanding Your Phone
2D: Controlling Your Roaming Experience 52
ᮣ
ᮣ
Some calling features which are standard on the enhanced Sprint
Nationwide PCS Network, such as call waiting, PCS Vision Products
and Services and direct international dialing, are unavailable.
Though callers can leave voicemail messages while you are
roaming, you will not receive notification until you return to the
Sprint Nationwide PCS Network. While roaming, you should
periodically check your voicemail box for new messages by dialing
1+area code+your PCS Phone Number. Press
when you hear
your greeting and enter your pass code at the prompt.
ᮣ
ᮣ
There are security and privacy risks (eavesdropping and cloning)
that exist with conventional analog services today.
Your battery needs recharging sooner when you use your phone for
analog roaming.
Note: If you’re on a call when you leave the Sprint Nationwide
PCS Network and enter an area where roaming is available (whether
digital or analog), your call is dropped. If your call is dropped in an area
where you think PCS Service is available, turn your phone off and on again
to reconnect to the Sprint Nationwide PCS Network.
Note: When using your phone in analog mode, the handset may feel warm.
This behavior is normal for analog operation.
Setting Your Phone’s Roam Mode
Your PCS Phone allows you to control your ability to roam. By using the
Roaming menu option, you determine which signals your phone
accepts.
Set Mode
To set the mode:
1. From the phone idle screen, tap
2. Select Options and tap Preferences.
3. Tap Roaming.
for Main Menu.
4. The Roaming Preferences screen is displayed. Tap the drop down
arrows next to:
Service Mode
Section 2: Understanding Your Phone
2D: Controlling Your Roaming Experience 53
ᮣ
ᮣ
ᮣ
Automatic: This setting seeks PCS Service. When PCS Service is
unavailable, it searches for an alternative system.
Sprint: This setting allows you to select the Sprint Nationwide
PCS Network only and prevents roaming on other networks.
Analog: This setting forces the phone to seek an analog roaming
system. The previous setting (Automatic or Sprint) is restored the
next time the phone is turned on.
Call Guard
ᮣ
No: Call Guard is OFF
Yes: Call Guard is ON.
ᮣ
Controlling Roaming Charges Using
Call Guard
In addition to the roaming icon, Call Guard alerts you when roaming
charges apply. This feature makes it easy to manage your roaming
charges by reminding you when you make or receive roaming calls. It
also requires you to take additional steps before placing or answering a
roaming call. These additional steps are not required when you make or
receive calls while on the Sprint Nationwide PCS Network.
Note: Voice Dialing and Speed Dialing are not available when you are
roaming with Call Guard enabled.
To Place Roaming Calls With Call Guard On:
1. From the main menu, dial the eleven-digit number. (You can also
initiate a call from the Internal Phone Book or Call History and
tap
2. A message is displayed indicating that the roaming rate applies.
Tap to place the call.
.
Section 2: Understanding Your Phone
2D: Controlling Your Roaming Experience 54
To Answer Incoming Roaming Calls With Call Guard On:
Remember if the Call Guard feature is set to On, you need to take extra
steps to make and receive roaming calls even if you have selected the
Analog setting.
1. When your phone rings, press
2. A message is displayed indicating that the roaming rate applies.
Press to answer the call.
.
Section 2: Understanding Your Phone
2D: Controlling Your Roaming Experience 55
Section 2E
Application Menus and Entering
Text
In This Section
ᮣ
ᮣ
ᮣ
ᮣ
Application Launcher
Menus
Online Help
Fonts
his section is a road map to using your PCS Phone. Every function and
feature can be accessed through a menu. Take a few moments to learn
your way around. You’ll find that it makes your phone easier to use.
Section 2: Understanding Your Phone
2E: Navigating Through Menus 56
Application Launcher
The Application Launcher displays the icons for the applications loaded
on your phone. When in the phone mode, the application icon is located
in the lower left hand corner.
Opening an Application
1. Tap
from the phone main menu.
2. Find the desired application icon on the screen. Use the scroll bar on
the right if needed.
Tip: You can also press the navigation key up or down on the front of the
Sprint PCS Phone™ to scroll.
3. Using the stylus, tap the icon.
4. The application is started.
Tip: All work is automatically saved before you exit the application.
Application Categories
The applications are stored in categories. Your phone is pre-set with the
following:
ᮣ
ᮣ
ᮣ
ᮣ
ᮣ
ᮣ
ᮣ
ᮣ
ᮣ
All
Games
Main
Palm.net®
Phone
System
Utilities
Unfiled
Edit Categories...
You can also create 9 custom application categories. Categories are a
good way of finding your applications quickly. When a specific category is
selected, only the application icons associated with that category are
displayed.
Section 2: Understanding Your Phone
2E: Navigating Through Menus 57
Creating a New Category
1. Tap
.
2. Tap the drop down arrow in the upper right corner.
3. Tap Edit Categories.
4. Tap the New button.
Note: You can also rename an existing category by tapping the “Rename”
button.
5. An Edit Categories pop up screen is displayed. Enter a name in the
space provided.
6. Tap OK.
7. The new category is automatically displayed in the list.
8. Tap OK to exit.
Deleting a Category
1. Tap
.
2. Tap the drop down arrow in the upper right corner.
3. Tap Edit Categories.
4. Select the category that you want to delete.
5. Tap the Delete button.
6. The category is deleted and the list is automatically updated.
7. Tap OK to exit.
All the categories can be deleted by highlighting the category and tapping
the delete button. Make sure that the correct category is selected before
deleting. If a category is deleted that contains applications, the
applications are automatically assigned to Unfiled.
Section 2: Understanding Your Phone
2E: Navigating Through Menus 58
Applications Display
The applications are by default displayed as icons. They can also be
displayed as list of application names with small or large icons. This
allows many different applications to be displayed on the screen at one
time.
Changing the View
1. Tap
.
2. Tap the Menu Launcher
.
3. Select Options and tap Preferences.
4. The Preferences screen is displayed. Tap the drop down arrow and
select List, Small Icon, or Large Icon.
5. Tap OK to exit and save changes.
6. The display is automatically changed to reflect the new setting.
Elements of the Application Screen
Element
Description
Menu Bar
A set of menu options that are specific to the
application. Not all applications have a menu
bar.
Command Buttons
Command buttons allow you to navigate a
screen. They are usually located at the bottom of
a screen or in dialog boxes.
Tapthisicontodisplayalltheapplicationsloaded
on your PCS Phone.
Application Launcher
Section 2: Understanding Your Phone
2E: Navigating Through Menus 59
Element
Description
Tap this icon to display any menu options
associated with the screen displayed on your PCS
Phone.
Menu Launcher
Calculator
Tap this icon to display a fully functional
calculator.
Tap this icon to search for text located on your
PCSPhone.Messages,Voicemail,Addresses,Mail
Messages, Memos, and To Do Items are all
searched.
Find
Graffiti Writing Area Use this area to enter text using Graffiti writing.
Check Box
Whenthereisacheckmarkinacheckboxnextto
an option, the option is turned ON. To turn the
option OFF, tap the check box. The check mark is
removed and the option is turned OFF.
Drop Down List An arrow pointing down designates a drop down
menu. Tap the arrow to display a list of options.
Scroll Bar
Drag the slider up or down using the stylus. You
can alsouse the up ordownbuttonsonthesideof
the phone.
Section 2: Understanding Your Phone
2E: Navigating Through Menus 60
Element
Description
Next/Previous Arrows TaptheUporDownarrowstodisplaytheprevious
or next page. There may be left or right arrows.
They perform the same way. Tap the left for
previous and right for next page.
Command Bar Thecommandbardisplaysalistofshortcutsthat
can be used by activating the Command Bar.
Menus
The menus in your PCS Phone have been designed to help you get the
most from the installed applications. Menus and Menu Commands vary
depending on the application, but some items are common throughout
the phone. Menus are displayed using the Menu Launcher.
Menu Launcher
Tip: For additional Menu Commands, open the application and tap the
Menu Launcher.
The Menu Launcher icon
is responsible for launching any menus
associated with the current application screen. When an application is
started, you cannot see the menu commands at the top of the screen like
a standard Windows application. To display the menu, you have to tap
the Menu Launcher.
Online Help
Throughout the menus, there is online help that explains what is
displayed on the screen. Help screens offer some guidance when the
screen is not familiar. Tap the “Help” button to display any helpful hints
about the specific screen being displayed.
Section 2: Understanding Your Phone
2E: Navigating Through Menus 61
Finding Records
You can use the Find tool to perform a text search of your records. When
the Find icon
is tapped, a pop-up screen is displayed that allows you
to enter the text you want to find. The following applications are
searched:
ᮣ
ᮣ
ᮣ
ᮣ
ᮣ
ᮣ
ᮣ
ᮣ
Messages
Voice Memo
Addresses
Datebook
Expense Items
Mail Messages
Memos
To Do Items
Sorting Records
You can sort records in several different ways. Sorting is available in
applications that display lists.
ᮣ
ᮣ
ᮣ
ᮣ
Address Book
To Do List
Memo Pad
Expense
Sorting preferences can usually be changed using the menu launcher in
each application.
Private Records
Records can be made private to avoid others from viewing them if your
phone is lost or stolen. Private records remain visible until you select the
hide option in the Security application. When this setting is turned ON,
all records marked private are either not visible or masked unless a
password is entered.
Marking a Record Private
1. In the application, do one of the following:
ᮣ
Create a new record and tap Details.
ᮣ
Select an existing record, tap Edit and then tap Details.
Section 2: Understanding Your Phone
2E: Navigating Through Menus 62
2. Tap the Private check box.
3. Tap OK.
Hiding Private Records
Once the record is marked as private, you can hide the record so that it is
not visible in the list. The record is replaced with a gray box designating
that a record exists, but is hidden. There are three different ways records
are used, they are:
ᮣ
Shown - These records are always displayed.
ᮣ
Hidden - Records marked private are hidden and require a password
to view. They are not displayed in the address book.
Masked - Records marked private are masked and require a
password to view. They are displayed in the address book as
shaded entries.
ᮣ
For more information on how to hide records, see "Current Privacy" on
Attaching Notes
You can attach notes to records in most applications. A note can be
several characters.
Attaching a Note
1. Display the entry to which you want to attach a note.
Note: In the address book, tap Edit.
2. Tap Details.
3. Tap Note.
4. Enter the desired text in the space provided.
5. Tap Done.
Reviewing a Note
1. To review a note, tap the note icon.
Deleting a Note
1. Tap the note icon.
2. Tap Delete.
Section 2: Understanding Your Phone
2E: Navigating Through Menus 63
3. Tap Yes to confirm the deletion of the note.
Choosing Fonts
You can change the font style in most applications. You can also choose
a different font style for each application. There are three different font
choices:
ᮣ
ᮣ
ᮣ
Small Font
Medium Font
Large Font
Changing the Font Style
1. Open the application.
2. Do one of the following depending on the application:
ᮣ
Tap the Menu Launcher icon.
. Select Options and tap Font.
ᮣ
Tap the inverted tab at the top of the screen and select Options.
Tap Font.
ᮣ
In the text Graffiti area, drag a diagonal line from the lower left to
the upper right to display the command bar. In the text area, write
an “F”.
3. Tap the desired font style.
4. Tap OK.
Getting Application Information
You can get information on any application by displaying the About box.
The about box displays the name and version number of the application.
To Display the About Box
1. Tap the Menu Launcher icon.
2. Select the Options menu and tap About Application.
Note: The text that displays for the application is different depending on
the software manufacturer.
Section 2: Understanding Your Phone
2E: Navigating Through Menus 64
Beaming Information
Your phone is equipped with an IR (Infrared) port that is used to send
and receive information by beaming from one IR device to another. The
IR port is located at the top of the phone.
To beam informaton to another IR device:
1. Tap
to open the application launcher.
2. Launch the desired application which contains the information
being transferred.
Note: You can beam several items of information including Applications,
Address Book entries, Datebook entries, Messages, Memo Pad entries,
Expense entries, and ToDo entries.
3. Highlight or select the entry and tap
.
4. Tap Record and select Beam.
Note: Depending on the application, you might have to select Beam
Category or Beam Address. Select the beaming process that corresponds
to the information being transferred.
5. Line up the two devices so that the IR ports are facing each other
about 6-10 inches apart. Make sure there are no obstacles blocking
the IR windows.
6. When finished, a message is displayed on screen.
Section 2: Understanding Your Phone
2E: Navigating Through Menus 65
Section 2F
Managing Call History
In This Section
ᮣ
ᮣ
ᮣ
Message Types
New Message Alerts
Message Options
he Call History helps you manage your time more effectively. It keeps
track of incoming calls, calls made from your PCS Phone and missed
calls. This section guides you through accessing and making the most of
your Call History.
Section 2: Understanding Your Phone
2F: Managing Call History 66
Viewing History
You’ll find your Call History invaluable. It is a list of the last 20 phone
numbers or Internal Phone Book entries for calls you placed, accepted or
missed. Call History makes redialing a number fast and easy. It is
continually updated as new numbers are added to the beginning of the
list and the oldest entries are removed from the bottom of the list.
Each entry contains the phone number (if it is available) and Internal
Phone Book entry name (if the phone number is in your Internal Phone
Book). Duplicate calls (same number and type of call) may only appear
once on the list.
To view a Call History entry:
1. From the phone idle screen, tap
for Main Menu.
2. The Calls menu is displayed automatically. Tap one of the following
call logs:
ᮣ
ᮣ
ᮣ
All
Outgoing
Incoming
ᮣ
Missed
Making a Call From Call History
To place a call from Call History:
1. From the phone idle screen, tap
for Main Menu.
2. Tap Calls and select one of the following call logs:
ᮣ
ᮣ
ᮣ
All
Outgoing
Incoming
ᮣ
Missed
3. Select the desired entry from the list and press
.
Note: You cannot make calls from Call History to entries identified as
No ID or Restricted. See Note on the next page for the correct
designations.
Section 2: Understanding Your Phone
2F: Managing Call History 67
Saving a Phone Number From Call History
The number of entries that can be saved in the phone depends on the
available memory. Your phone comes with 16Mb of memory. Phone
Book entries can store up to a total of five phone numbers and four
custom entries.
To save a phone number from Call History:
1. From the phone idle screen, tap
for Main Menu.
2. The Calls menu is displayed automatically. Tap one of the following
call logs:
ᮣ
ᮣ
ᮣ
All
Outgoing
Incoming
ᮣ
Missed
3. Select the desired entry from the list and tap Details.
4. Tap Save.
5. Tap Save again.
Note: To add the number to an existing address book entry, check the
“Add to existing entry” box before tapping the Save button the
second time.
6. Enter the desired address book information and tap Done to exit.
Note: You cannot save phone numbers already in your Internal Phone
Book or from calls identified as Private, Unknown, or Blocked ID.
Section 2: Understanding Your Phone
2F: Managing Call History 68
Prepending a Phone Number From
Call History
If you need to make a call from Call History and you happen to be
outside your local area code, you can add the appropriate prefix by
following these steps:
1. From the phone idle screen, tap
for Main Menu.
2. Tap Calls and select one of the following call logs:
ᮣ
ᮣ
ᮣ
All
Outgoing
Incoming
ᮣ
Missed
3. Select the desired entry from the list and tap Details.
4. Tap the Prepend button.
5. Enter the prefix needed and tap Call.
Note: Prepending allows you to enter a series of numbers before the
actual phone number.
Erasing Call History
To erase Call History:
1. From the phone idle screen, tap
for Main Menu.
2. Tap Calls and select one of the following call logs:
ᮣ
ᮣ
ᮣ
All
Outgoing
Incoming
ᮣ
Missed
3. Tap Delete All.
4. Tap Yes to confirm the deletion.
Section 2: Understanding Your Phone
2F: Managing Call History 69
Section 2G
Using the Address Book
In This Section
ᮣ
ᮣ
ᮣ
ᮣ
ᮣ
ᮣ
ᮣ
Creating an Address Book Entry
Address Details
Speed Dial
Voice Dial
Making Calls from the Address Book
Editing and Viewing Address Book Entries
Beaming Address Book Entries
ow you know the basics that help make it easier to stay in touch with
people and information. This section helps you make the most of your
contacts and use your time more efficiently when you are trying to connect
with the important people in your life.
Section 2: Understanding Your Phone
2G: Using the Address Book 70
The Address Book allows you to save names, addresses, phone numbers,
email addresses, and other information about your personal or business
contacts.
You can store thousands of entries in the Address Book. Space is limited
only by the amount of available memory on your PCS Phone.
You can use the Address Book to:
ᮣ
Make a phone call.
ᮣ
Enter up to five phone numbers or email addresses for each contact.
You can select which of these numbers is displayed in the Address
Book.
ᮣ
ᮣ
Attach a note to an Address Book entry.
Assign categories to the Address Book entries. This allows you to
quickly view or sort the entries.
ᮣ
Define the contacts to include in the Speed Dial and Voice Dial list.
Creating an Address Book Entry
An Address Book entry is the name, address, and phone information you
are keeping for a person or business. You can create these entries on your
phone, or you can use the PalmTM Desktop software to create entries on
your computer. These entries can then be downloaded into to your phone
during a HotSync operation. Palm Desktop software also has data import
capabilities that allows you load database files into the Address Book.
Creating a New Entry
1. Choose one of the following options to launch the Address Book
application:
ᮣ
ᮣ
ᮣ
Press the
Address Book.
Or:
button on the front of the phone to display the
Tap the Applications Launcher Icon
and tap the Address Book
icon
Or:
.
From the phone, tap
and select Address.
2. Tap New.
3. Enter the last name of the person in the space provided.
Section 2: Understanding Your Phone
2G: Using the Address Book 71
Tip: You can enter the name with the stylus or on-screen keyboard. The
first letter is automatically capitalized.
4. Move to the next line by tapping on it.
5. Enter the first name of the person.
6. Enter the rest of the desired information in the spaces provided.
7. Use the drop down menus to select the proper label for the phone
numbers.
8. To attach a note to the entry, tap the Note button. Tap Done when
finished.
9. Tap Done to save and exit.
Entering Pauses
If you are calling an automated system, you are required to enter a series
of numbers to gain access. These numbers can automatically be entered
as long as you allow the correct amount of time between the entries. To
solve this problem, you can add pauses to programmed numbers to
simulate your waiting and entering the numbers when they are required.
The pauses are entered into the Address Book entry and the number is
dialed just like any other.
There are two different types of pauses. They are:
ᮣ
Hard Pause (P) - When the number is called, the phone pauses and
waits at the hard pause. You must tap “Talk” when the next set of
programmed numbers is to be dialed. To enter a hard pause in an
address book entry, enter the number and then add the letter “P”
using the graffiti text area or keypad. To enter a hard pause when
dialing a number, tap
and select Hard Pause.
ᮣ
Timed Pause (T) - When the number is called, the phone pauses for
two seconds before the next series of numbers are dialed. You can
add as many “T” pauses as necessary to get the correct length of
pause. To enter a timed pause in an address book entry, enter the
number and then add the letter “T” using the graffiti text area or
keypad. To enter a timed pause, tap
and select Timed Pause.
Section 2: Understanding Your Phone
2G: Using the Address Book 72
Address Details
To open the Address Entry screen:
1. Press the Address Book button
.
2. Tap the desired entry. The Address View screen is displayed.
3. Tap the Edit button. The Edit screen is displayed.
4. Tap the Details button.
When the Details button is tapped in an Address edit screen, a variety of
options is displayed. These options can be associated with the Address
Book entry.
The options available are:
ᮣ
ᮣ
ᮣ
ᮣ
Show in List
Category
Special Ringer
Private
Show in List
You may have several different numbers, such as work, home, pager, fax,
email, etc. To determine which one is displayed in the Address Book, you
use the “Show in List” feature. To display the correct number:
1. Press the Address Book button
.
2. Tap the desired entry. The Address View screen is displayed.
3. Tap the Edit button. The Edit screen is displayed.
4. Tap the Details button.
5. Tap the drop down arrow from “Show in List” and select the desired
number. The choices are:
ᮣ
ᮣ
ᮣ
ᮣ
ᮣ
Work
Home
Fax
Mobile
Other
6. Tap OK to exit.
Section 2: Understanding Your Phone
2G: Using the Address Book 73
Category
Categories can organize the Address Book entries into easy to find items.
By placing a name in a category, you can display addresses that are
similar without having to search through the rest of the files.
To assign a category:
1. Press the Address Book button
.
2. Tap the desired entry. The Address View screen is displayed.
3. Tap the Edit button. The Edit screen is displayed.
4. Tap the Details button.
5. Tap the drop down arrow in Category and select the desired
category. (If the desired category is not already created, use the Edit
Categories option, then choose New and enter the category name.)
6. Tap OK to exit.
Special Ringer
The special ringer option allows you to set a desired ringer for the
individual calling. When the person calls and is recognized in the
Address Book, your phone automatically identifies the caller and sounds
the special ringer instead of the normal ringer set for the phone.
To set the special ringer:
1. Press the Address Book button
.
2. Tap the desired entry. The Address View screen is displayed.
3. Tap the Edit button. The Edit screen is displayed.
4. Tap the Details button.
5. Tap the drop down arrow from Special Ringer and select the desired
ringer from the list. Each time a ringer is selected, the ringer plays.
Repeat this step until the desired ringer is found.
6. Tap OK to exit.
Section 2: Understanding Your Phone
2G: Using the Address Book 74
Private
You can mark an Address Book entry as private to avoid anyone seeing
the number. When the security features are turned ON, the entry is blank
or masked. You must enter a password to display them.
To make entries private:
1. Press the Address Book button
.
2. Tap the desired entry. The Address View screen is displayed.
3. Tap the Edit button. The Edit screen is displayed.
4. Tap the Details button.
5. Tap the check box next to Private. A check mark is placed in the
box. This means that the option is activated.
6. Tap OK to exit.
Speed Dial
The Speed Dial option allows you to call people in the Address Book by
tapping one or two numbers. You can add up to 98 numbers to speed
dial. The Speed Dial feature is located in the Address details screen.
Note: Speed Dial numbers that are already assigned to other Address
Book entries are not displayed. They are automatically removed from the
list to avoid duplicate numbers.
To set Speed Dial:
1. Press the Address Book button
.
2. Tap the desired entry. The Address View screen is displayed.
3. Tap the Edit button. The Edit screen is displayed.
4. Tap the Set Speed Dial button.
5. The Set Speed Dial screen is displayed. Tap the drop down arrow and
select the desired number for Speed Dial.
6. Tap Done to save.
7. Tap Done again to exit.
Section 2: Understanding Your Phone
2G: Using the Address Book 75
Note: When you perform a HotSync operation, make sure you use the
default setting of “Handheld Overwrites Desktop” or else the Speed Dial
numbers will not be synchronized.
Voice Dial
Voice dialing allows you to speak a name or other identifier into the
phone and have a number dialed from the Address Book. The recorded
name is associated with the Address Book entry. You can use the Voice
Dialing feature with 30 different Address Book entries.
To set up Voice Dialing:
1. Press the Address Book button
.
2. Tap the desired entry. The Address View screen is displayed.
3. Tap the Edit button. The Edit screen is displayed.
4. Tap the Set Voice Dial button.
5. The Set Voice Dialing screen is displayed. Tap the drop down menu
and select Record.
6. Speak the name or identifier into the phone after the prompt. Follow
the remaining instructions as they are given.
7. Tap Done to save. Notice that there is a Voice Dial icon next to the
drop down arrow. This indicates that the entry has Voice Dial
enabled.
8. Tap Done to exit.
Play or Erase Recorded Voice Names
1. Press the Address Book button
.
2. Tap the desired entry. The Address View screen is displayed.
3. Tap the Edit button. The Edit screen is displayed.
4. Tap the Set Voice Dial button.
5. To play the recorded name, tap the drop down arrow and select Play.
6. To erase the recorded name, tap the drop down arrow and select
Erase.
7. Tap OK to confirm the deletion.
8. Tap Done to exit.
Section 2: Understanding Your Phone
2G: Using the Address Book 76
Tips on Recording Names
ᮣ
Avoid recording similar names. If the names are too similar, the
wrong name might be accessed.
ᮣ
ᮣ
ᮣ
Avoid recording in a noisy area.
Speak clearly.
The person who uses the phone needs to record the name. The phone
will only recognize the voice of the person who recorded the entry
originally.
ᮣ
ᮣ
Avoid very long or very short names. Names with two to five syllables
are recommended.
If there are problems with the voice dial entry connecting, the name
should be recorded again.
Making Calls from the Address Book
Once the Address Book entry is created, you can make a call from it
directly.
To make a call from the Address Book:
1. Press the Address Book button
.
2. Locate the desired entry in the Address Book and choose one of the
following:
ᮣ
ᮣ
ᮣ
Tap the number displayed in the right column. If more than one
number is displayed, tap the desired number and press
.
Tap the name in the left column, then tap the
desired number.
next to the
Press and hold
to display all the numbers available in the
entry. Select the desired number using the navigation key and press
again to dial.
Section 2: Understanding Your Phone
2G: Using the Address Book 77
Viewing Address Book Entries
1. Press the Address Book button
.
2. If you have assigned categories to your address entries, you can view
the items by category. Tap the drop down arrow to display the
different categories.
3. Use the navigation key to scroll up or down through the Address
Book entries.
4. Once you find a desired entry, press
. The Address View screen
is displayed.
Note: Pressing the Address Book button on the front of your phone
repeatedly cycles through the different assigned categories.
5. Tap Edit to change the information or Done to return to the
Address list.
Editing an Address Book Entry
At some point the information that is saved in your Address Book may
need to be changed. The information can be updated at anytime by
tapping the “Edit” button in the Address View screen. Information can
also be added using the “Edit” button.
To update or add new information:
1. Press the Address Book button
.
2. Select the desired entry and press
.
3. The Address View screen is displayed for the entry.
4. Tap the Edit button.
5. Using the stylus, tap the text in the line to add or change the
information. Using the Graffiti area or on-screen keyboard, change
the desired information.
6. Tap the Details button to change the following options:
ᮣ
ᮣ
ᮣ
ᮣ
Show in List
Category
Special Ringer
Private
Section 2: Understanding Your Phone
2G: Using the Address Book 78
7. Tap Note to add a note to the entry.
8. Tap Done to exit.
Deleting an Entry
1. Press the Address Book button
2. Select the desired entry and press
3. Tap Edit.
.
.
4. Tap Details.
5. Tap Delete.
6. Tap OK to confirm deletion.
7. The entry is removed from the Address Book.
Looking up an Address Book Entry
You can locate addresses quickly by using the Look Up line in the
Address Book.
To Look Up an Address
Tip: Entries can be sorted by name or company. You must type the correct
info on the “Look Up” line based on the way you have chosen to sort the
entries.
1. In the Address List screen, enter the first letter of the name or
company you want on the Look Up line using Graffiti text or the
on-screen keyboard.
2. The list automatically scrolls to the section of the Address Book that
begins with the letter entered.
3. Tap the Address Book entry to view the name.
Sorting the Address Book
Entries can be sorted in the Address Book by company and last name,
instead of by last name and first name. These settings do not modify the
data stored in the Address Book, they just sort the information differently.
Sorting the Address Book Entries
1. In the Address List screen, tap the Menu Launcher icon
.
2. Select Options and tap Preferences.
Section 2: Understanding Your Phone
2G: Using the Address Book 79
3. In the List By field, tap one of the following:
ᮣ
Last Name, First Name
Company, Last Name
ᮣ
4. Tap OK.
Beaming Address Book Entries
Using the Infrared (IR) port, you can exchange Address Book entries with
other mobile devices. Once the Beam Receive feature is activated, you can
beam any of the following:
ᮣ
Business Card - The business card is a specially designated entry
containing information you normally exchange with business
contacts. Your business card can be sent quickly using one-touch
beaming.
ᮣ
ᮣ
Address Entry -You can select any entry in the Address Book and
beam it to another IR mobile device.
Category of Address Entries - You can beam all entries in an
Address Book category to another IR mobile device.
Creating a Business Card
1. In the Address List, tap “New”.
2. Enter all the necessary business information in the spaces provided.
3. Tap the Menu Launcher icon
.
4. Select Record and tap Select Business Card to designate this entry
as your business card.
5. Tap Yes to confirm.
6. Tap Done to exit.
Note: Notice that when the entry is opened, there is a new icon displayed
at the top of the screen that identifies this record as your business card.
Section 2: Understanding Your Phone
2G: Using the Address Book 80
Beaming a Business Card
1. In the Address List, tap the business card entry. The Address View
screen is displayed.
Note: You can also press and hold the Address Book button on the front of
your phone for about two seconds to beam your business card.
2. Tap the menu Launcher icon
.
3. Tap Record and select Beam Business Card.
4. Aim the top of your phone towards the other device’s IR port.
Beaming the Current Entry
1. In the Address List, tap the desired entry.
2. Tap the menu Launcher icon
.
3. Tap Record and select Beam Address.
Beaming the Current Category
1. In the Address List, tap the drop down arrow and select the desired
category.
2. Tap the menu Launcher icon
.
3. Tap Record and select Beam Category.
Address Book Menu Options
There are different menu options associated with the Address Book. These
menu choices may vary depending on which screen is open. To view the
options, tap the Menu Launcher icon
.
The menu choices available are:
ᮣ
ᮣ
ᮣ
Record
Edit
Options
Record Menu
The following choices are available in the Records menu.
ᮣ
Duplicate Address - Copies the current Address Book entry and
creates a new Address Book entry. This saves time when entering
multiple contacts with the same information.
Section 2: Understanding Your Phone
2G: Using the Address Book 81
ᮣ
ᮣ
ᮣ
Dial - Dials the phone number of the address book entry.
Beam Category - Beams the entire Address Book category.
Beam Business Card - Beams the business card to another user.
Edit Menu
The following choices are available in the “Edit” menu:
ᮣ
Undo - Performs an undo of the last command.
Cut - Cuts and deletes the selected information, but still saves in
memory.
ᮣ
ᮣ
ᮣ
ᮣ
ᮣ
ᮣ
Copy - Copies the selected information and saves in memory.
Paste - Pastes the information stored in memory to the screen.
Select All - Highlights all selectable information on the screen.
Keyboard - Displays the on-screen keyboard.
Graffiti® Help - Displays the Graffiti help information file.
Options Menu
The following choices are available in the “Options” menu:
ᮣ
Font - Selects a different font size for the address book entries.
Preferences - Configures the way the Address Book displays
information. The sort can be designated one of two ways. Also
contains the “Remember Last Category” feature. This feature
displays the last category used whenever the Address Book is opened.
Rename Custom Fields - Create your own names for the four
custom fields. Your changes apply to the entire Address Book.
Security - Change the security options to show, hide, or mask
private records.
ᮣ
ᮣ
ᮣ
ᮣ
About Address Book - Displays the address book software version.
Section 2: Understanding Your Phone
2G: Using the Address Book 82
Section 2H
Date Book
In This Section
ᮣ
ᮣ
ᮣ
ᮣ
Scheduling an Event
Setting an Alarm
Changing the Date Book View
Date Book Preferences
he Date Book lets you quickly and easily schedule appointments or any
activity associated with a date or date and time. When you open the
Date Book, the current date and a list of times for a standard business day
are displayed.
T
Section 2: Understanding Your Phone
2H: Date Book 83
Scheduling Events
An entry in the Date Book is called an event. When you schedule an
event, a description is displayed on the time line, and the duration is set
to 1 hour by default. You can easily change the start time and duration
for any event.
You can schedule the following types of events in the Date Book:
ᮣ
Timed events, such as meetings, that have a specific date and a
specific start and end time.
ᮣ
Untimed events, such as birthdays, holidays, and anniversaries.
These events occur on a particular date but have no specific start or
end times; they appear at the top of the list of times marked with a
diamond. You can schedule more than one untimed event on the
same date.
ᮣ
Repeating events, such as a weekly meeting that is held on the same
day at the same time each week.
ᮣ
ᮣ
Continuous events, such as a vacation or three-day conference.
All day events, which reflect the default length of the day as set by
the user.
Scheduling Timed Events
You can schedule timed events for the current date or for future dates.
To schedule a timed event for the current date:
1. Press the Date Book button on your phone to open the Date Book
to today’s schedule. The current date and a list of times for a normal
business day are displayed in “Day” view.
2. With the current day selected, tap the line next to the time that
corresponds to the start of the event.
Section 2: Understanding Your Phone
2H: Date Book 84
3. Enter a description of the event, up to 255 characters in length.
4. Set the event’s duration:
ᮣ
If the event is one hour long, skip to the end of this procedure.
If the event is longer or shorter than an hour, tap directly on the time
to open the Set Time dialog box.
ᮣ
Note: You can open the Set Time dialog box (to select a start time) by
making sure no event is selected, and then writing a number on the
number side of the Graffiti writing area.
5. Set the duration of the event in either of the following ways:
ᮣ
Tap the time columns in the Set Time dialog box to set the Start
Time; Tap End Time; then tap the time columns to set the End Time.
Tap All Day if the event lasts all day. The default hours of a standard
business day are set by the user, and may be changed using the
Preferences command in the Date Book application.
ᮣ
6. Tap OK to confirm your selection and exit.
Section 2: Understanding Your Phone
2H: Date Book 85
Scheduling a timed event for another date
1. Choose one of the following options to select the Date:
ᮣ
Tap the desired day of the week in the date bar at the top of the
screen. If necessary, tap the Previous week or Next week scroll arrows
to move to another week.
Or:
ᮣ
Tap “Go To” at the bottom of the screen to open the “Go To Date”
dialog box. Select a date by tapping a day, month, and year in the
calendar.
2. After selecting the desired date, follow the steps for scheduling an
event for the current day.
Scheduling Untimed Events
You can schedule untimed events for any date. Untimed events are
displayed at the top of the list of times screen marked with a diamond.
Scheduling an untimed event
1. Select the desired event date, as described in the previous procedure,
“Scheduling timed event for another date.”
2. Tap New.
3. In the Set Time dialog box, tap No Time.
Note: You can also tap “OK”, but make sure nothing is entered in the start
or end time.
Section 2: Understanding Your Phone
2H: Date Book 86
Note: You can create a new untimed event by making sure no event is
selected and then writing letters in the Graffiti writing area. When you
start writing, the untimed event is displayed at the top of the screen.
4. Enter a description of the event in the space provided.
5. Tap a blank area on the screen to deselect the untimed event.
Rescheduling an Event
You can easily change scheduled events in the Date Book.
Rescheduling
1. From the Date Book screen, tap the event that you want to
reschedule.
2. Tap Details to open the Event Details dialog box for the event.
3. Tap the Time box. Select the new time.
4. Tap the Date box. Select the new date.
5. Tap OK to exit and return to the Date Book.
Section 2: Understanding Your Phone
2H: Date Book 87
Setting an Alarm for an Event
Tip: The battery powers both the phone and handheld computer. If the
battery has been depleted from placing calls on the phone, the handheld
computer will also have no power, and alarms will not sound.
You can set an alarm to remind yourself of upcoming events. The alarm
sounds even if your PCS Phone is turned OFF. The default setting is five
minutes before the scheduled event. The time can be changed to any day,
hour, or minute setting.
Note: The alarm sounds change when the phone is turned off or on. The
alarm will still sound if the phone is off, but the alarm sound is a polyphonic
ringer when the phone is turned on.
Setting an Alarm
1. Tap the desired event.
2. Tap Details.
3. Activate the alarm by tapping the Alarm check box.
4. Tap the drop down arrow to select minutes, hours, and days.
5. Enter a number from 0 - 99 as the numeric alarm setting.
6. Tap OK to exit and return to the Date Book.
Dismissing an Alarm
1. When the alarm dialog box is displayed, tap one of the following
options:
ᮣ
ᮣ
ᮣ
OK - Dismisses the alarm.
Snooze - Delays the alarm for the preset amount of time.
Go To - Automatically launches the Date Book and displays the
event.
Marking an Event as Private
Events can also be marked as Private when the security features are
configured. Your phone hides or masks (depending on your selection) all
private entries and requires a password if you want to view the entries.
Section 2: Understanding Your Phone
2H: Date Book 88
Marking an Event Private
1. Tap the desired event.
2. Tap Details to open the Event Details screen.
3. Tap the Private check box.
Note: If you do not have the security features set up, a popup dialog box is
displayed that tells you the security options are not configured.
4. Tap OK to exit.
Changing the Date Book View
There are four different views associated with the date book. They are:
ᮣ
ᮣ
ᮣ
ᮣ
Day View
Week View
Month View
Agenda View
Displaying Different Views
1. Choose one of the following options to change the view:
ᮣ
Press the Date Book application button repeatedly to cycle through
all the date book views.
ᮣ
Tap the view icons in the lower left area of the date book screen.
View Icons
Week View
The week view displays the calendar events for the entire week. This view
allows you to quickly see a listing of all the events for a the week. It can
help you see overlaps and event conflicts.
Section 2: Understanding Your Phone
2H: Date Book 89
To change to week view:
1. Tap the Week View icon or press
until the week view is
displayed.
2. Press the up or down volume buttons located on the side of the
phone to move between different weeks.
Tip: To reschedule an event, tap and drag the event to a different time
or day.
Note: The Week View also shows untimed events and events before and
after the range of times displayed.
3. Tap an event to display the event description.
Event Conflicts
With the ability to define specific start and end times for any event, it is
possible to schedule events that overlap (an event that starts before a
previous event finishes).
An event conflict (time overlap) displays in the Week view as overlapping
time bars and in the Day view as overlapping brackets to the left of the
conflicting times.
Section 2: Understanding Your Phone
2H: Date Book 90
Month View
The Month View displays days that events are scheduled with dots and
lines throughout the Month. The dots and lines indicate events, repeating
events, and untimed events.
ᮣ
ᮣ
ᮣ
Dashed Line - Indicates a repeating event.
Dots on right side - Indicates a single event.
Dots below - Indicate untimed events.
Tips for Month View
ᮣ
Tap a desired day in the Month view to display the day in the Day
view screen.
ᮣ
Tap the scroll arrows in the upper right corner to move forward or
backward a month.
ᮣ
ᮣ
Tap Go To to open the date dialog box and select a different month.
Use the scroll buttons on your phone to move between months. Press
the top button to display the previous month, the bottom button to
display the next month.
Section 2: Understanding Your Phone
2H: Date Book 91
Agenda View
The Agenda view allows you view appointments, untimed events, and To
Do List items in a single screen. Although it is primarily a viewing option,
you can also use the Agenda view to check off completed To Do List items.
To go to a Day View of any event on the Agenda view screen, simply tap
the desired event.
To display the Agenda view:
1. Tap the Agenda view icon or press the Date Book button until the
Agenda view appears.
Tips for Agenda View
ᮣ
ᮣ
ᮣ
Tap any appointment while in Agenda view to display the Day View
of the appointment.
Check off completed To Do List items in the Agenda view, or click on
a description of an item to go directly into the To Do List application.
You can change the category of To Do items shown. Tap on the pick
list and select the new category. See the chapter on “Using the To Do
List” for more information on To Do items.
Scheduling Repeating Events
The repeat function allows you to schedule recurring events using a
single entry. Repeating events could be birthdays, anniversaries, or a
weekly meeting. These events can be scheduled daily, weekly, monthly, or
yearly according to the frequency of the event.
Section 2: Understanding Your Phone
2H: Date Book 92
Scheduling a Repeating Event
1. Tap the desired event. (Be sure to tap the event and not the time next
to the event.)
Note: You must have an event before it can be repeated.
2. Tap the Details button.
3. Tap the Repeat box to open the Change Repeat dialog box.
4. Tap the desired day, week, month, or year box and enter the repeat
information date information.
5. Tap “OK” to exit.
Editing Repeating Events
When you edit a repeating function, you have the option of applying the
change to the current event, the current event and all future events, or all
occurrences of the event (past, present, and future.)
Deleting an Event
1. Select the desired event.
2. Tap the Details button.
3. Tap the Delete button.
4. The Repeating Event screen is displayed. Tap one of the following
options:
ᮣ
ᮣ
Current - Deletes only the single event, no past or future events are
affected.
Future - Deletes the current event and all future occurrences of the
event.
Section 2: Understanding Your Phone
2H: Date Book 93
ᮣ
All - Deletes all occurrences of the event. (Past, present and future.)
Tips for Scheduling Repeating Events
ᮣ
ᮣ
ᮣ
If you change the start date of a repeating event, your phone
calculates the number of days you moved the event. Your phone then
automatically changes the end date to maintain the duration of the
repeating event.
If you change the repeat interval (e.g., daily to weekly) of a repeating
event, past occurrences (prior to the day on which you change the
setting) are not changed, and your phone creates a new repeating
event.
If you change the date of an occurrence of a repeating event (e.g.,
from January 14 to January 15) and apply the change to all
occurrences, the new date becomes the start date of the repeating
event. Your phone adjusts the end date to maintain the duration of
the event.
ᮣ
If you change other repeat settings (for example, time, alarm,
private) of a repeating event and apply the change to all occurrences,
your phone creates a new event. The start date of this new event is the
day on which the setting is changed. Past occurrences (prior to the
day of the change) are not changed.
ᮣ
If you apply a change to a single occurrence of a repeating event
(e.g., time), that occurrence no longer shows the Repeat icon.
Date Book Menus
There are menu commands that are specific to the Date Book. They are:
ᮣ
ᮣ
ᮣ
Record Menu
Edit Menu
Options Menu
Each menu item contains items that configure or adjust how the Date
Book application is used.
Record Menu
The following options are available in the Record menu:
ᮣ
New Event - Creates a new event in the date book. The “Set Time”
dialog box is displayed.
ᮣ
Delete Event - Deletes an event from the date book.
Section 2: Understanding Your Phone
2H: Date Book 94
ᮣ
ᮣ
ᮣ
ᮣ
Attach Note - Creates a note for the selected event.
Delete Note - Deletes the note from a selected event.
Purge - Deletes events based on time and date criteria.
Beam Event - Beams the selected event to another IR device.
Edit Menu
The following options are available in the Edit menu:
ᮣ
ᮣ
ᮣ
ᮣ
ᮣ
ᮣ
ᮣ
Undo - Automatically undoes the last command.
Cut - Copies and removes text from the screen.
Copy - Copies the text on the screen.
Paste - Pastes text into a screen.
Select All - Selects all text on the screen.
Keyboard - Displays the on-screen keyboard.
Graffiti Help - Displays the Graffiti help screen.
Options Menu
The following options are available in the Options menu:
ᮣ
ᮣ
ᮣ
Font - Allows you to select the desired font size for the Date Book.
Magnifier - Allows you to set the font size larger when entering text.
Dial - Allows you to highlight and then call a phone number located
in the Date Book entry.
ᮣ
Preferences - The preferences allows you to configure the times and
alarms for the date book. The following items are available:
ᮣ
ᮣ
ᮣ
ᮣ
ᮣ
Start/End Time
Alarm Preset
Alarm Sound
Remind Me
Play Every
Tip: When changing alert times & volumes, you will hear samples of the
options you choose unless you have turned OFF the volume for these
options in the main preferences.
ᮣ
ᮣ
ᮣ
ᮣ
Display Options - Change the date book appearance.
Phone Lookup - Activates the phone lookup feature.
Security - Hides or masks private records.
About Date Book - Displays the version of the Date Book.
Section 2: Understanding Your Phone
2H: Date Book 95
Section 2I
Using Your Phone’s
Voice Services
In This Section
ᮣ
Using Voice-Activated Dialing
Recording Memos
ᮣ
his section explains the features associated with your phone’s
Voice Services. The easy-to-follow instructions explain how to make
calls and record memos.
Section 2: Understanding Your Phone
2I: Using Your Phone’s Voice Services 96
Using Voice-Activated Dialing
To use Voice Dialing, you need to “train” the phone to recognize your
voice. You can put up to 30 names from your Address book into your
Voice Dial list. Once you have recorded these names, you can make calls
simply by speaking a name.
Note: This feature is only available in digital service areas.
Setting up Voice Dial
1. From the phone idle screen, tap
2. Select Calls and tap Voice Dial.
3. Tap the Add button.
for Main Menu.
4. The list of available names is displayed from the Address Book. Tap
the phone number next to the desired name.
5. The Set Voice Dial screen is displayed. Tap the down arrow next to
Select.
6. Tap the drop down arrow under voice dial and select Record.
Note: The Voice Dialing feature is different from the
SM
PCS Voice Command
.
7. Record a name or number to identify the entry.
8. The entry is saved and ready for voice dialing.
Placing Voice Dialing Calls with the Voice Dial Button
Note: The phone must be ON to make a Voice Dial call. If the phone is off
when a Voice Dial call is attempted, a warning message is displayed that
prompts you to turn the phone ON.
1. From the phone main menu, press
once on the right side of the
phone.
2. The Voice Dial screen is displayed.
3. At the voice prompt, say the name into the phone.
Section 2: Understanding Your Phone
2I: Using Your Phone’s Voice Services 97
ᮣ
If the name is recognized, the phone number associated with the
name is dialed.
ᮣ
ᮣ
If the name is not recognized, the name is asked for again.
If the name is not recognized after two attempts, a message is
displayed that says “Could not recognize name.” Try the call again
later, or record the entry name again.
Placing a Voice Dial Call from the List
1. From the phone idle screen, tap
2. Tap Calls and select Voice Dial.
for Main Menu.
3. The list of available names is displayed from the address book. Scroll
through the list of available names and tap the phone number of the
desired name.
Tip: You can press the Voice Dial button when the number is highlighted in
the Voice Dial list to connect the call.
4. A Voice Dial popup menu is displayed with the following options:
ᮣ
Call - Calls the number.
ᮣ
Modify - Allows you to edit the entry.
Note: You can also access the Voice Dial screen from the Application
main menu by tapping on the Voice Dial icon. (
)
Managing the Voice Dial List
You can play the recorded name, re-record the name, or erase the
recording.
Play or Record:
1. From the phone idle screen, tap
for Main Menu.
2. Tap Calls and select Voice Dial.
3. Select the name to edit and tap Modify.
4. The Set Voice Dial screen is displayed.
5. Tap the drop down arrow under voice dial and select Play. Tap Re-
Record to record the name again.
6. Tap Done to exit.
Section 2: Understanding Your Phone
2I: Using Your Phone’s Voice Services 98
Erasing an entry:
1. From the Phone Menu, tap
2. Tap Voice Dial.
and select Calls.
3. Select the name to edit and tap Modify.
4. The Set Voice Dial screen is displayed.
5. Tap the drop down arrow and select Erase.
Recording Memos
The Voice Memo option allows you to record telephone conversations and
personal memos. Up to 1.4 MB of space can be used to store all memos.
You can store 30 different memos or up to 1.4 MB, whichever comes first.
You cannot append an existing memo.
Recording a Memo
1. Press and hold on the right side of the PCS Phone.
2. A beep sounds and the Voice Memo Record screen is displayed.
3. Recording is automatically started. Tap
to stop recording.
4. Using the stylus, enter a title for the message and tap “Done.”
Playing a Memo
1. From the application screen, tap the Voice Memo icon
.
2. The Voice Memo screen is displayed. Tap the desired message from
the list.
3. Tap
from the Voice Memo Play screen.
Deleting a Memo
1. Tap the Voice Memo icon
.
2. The Voice Memo screen is displayed. Tap the desired message from
the list.
3. Tap the “Delete” button.
4. Tap “Yes” to confirm.
Section 2: Understanding Your Phone
2I: Using Your Phone’s Voice Services 99
Section 2J
Getting to Know the Handheld
Computer
In This Section
ᮣ
ᮣ
ᮣ
ᮣ
What Is a Handheld Computer?
Tapping and Typing
Opening an Application
Customizing Your Handheld Computer
he handheld computer allows you to simplify your life by organizing
scheduled events and keeping important information easily accessible
in the palm of your hand. By using this phone, you get the best of both
worlds. You can communicate and have a personal assistant all in one unit.
Section 2: Understanding Your Phone
2J: Getting to Know the Handheld Computer 101
What Is a Handheld Computer?
The handheld computer is a personal digital assistant that simplifies the
way you keep track of important events and information in your life. By
using the handheld computer, you can keep track of and automatically
update information with a tap of the stylus. The stylus is the instrument
that is used to navigate inside the handheld computer. It has a special
point that serves to touch the screen to input information into the
handheld computer.
Front View of the Handheld Computer
Section 2: Understanding Your Phone
2J: Getting to Know the Handheld Computer 102
Tapping and Typing
To navigate the handheld computer, you must use the stylus. The stylus
works similar to a mouse on a regular desktop machine, but instead of
clicking an icon, you tap it. The first time the handheld computer is
turned on, a setup screen is displayed with instructions. These
instructions include a calibration setup that aligns the internal circuitry
with the touch sensitive screen. To re-calibrate the digitizer at anytime,
Note: Make sure you always use the stylus when touching the screen. If
you use another device, the screen may become scratched.
The stylus can also be used to drag and select text on the screen. Simply
press the stylus to the screen and drag it across the characters without
lifting from the surface. Highlighted text indicates it has been selected.
Typing
Included in the handheld computer is a fully functional on-screen
keyboard. To access the keyboard, tap either the alpha or numeric icons
listed on the bottom of the screen in the Graffiti text area. Once the
keyboard is displayed, use the stylus to select the letters or numbers
desired.
Opening an Application
Follow the steps listed below to use the stylus to open an application on
the handheld computer:
1. Remove the Stylus from your phone.
2. Find the Calculator icon on the handheld computer screen
.
3. Tap the stylus lightly on the icon.
Section 2: Understanding Your Phone
2J: Getting to Know the Handheld Computer 103
4. Use the stylus to touch the number keys, enter values into the
calculator and perform calculations.
5. When you have completed calculations, tap the
icon on the
bottom of the screen.
6. The main menu of the handheld computer is displayed.
Customizing Your Handheld Computer
Now that you are getting more familiar with the handheld computer, it is
time to personalize it by adding some information. The type of
information you can enter to personalize is:
ᮣ
ᮣ
ᮣ
ᮣ
Name and Address
Correct time
Set the desired view for time and date
Configure alert sounds
Information is entered through the Preferences menu.
Setting the Time and Date
To set the time and date:
1. From the Applications main screen, tap the Preferences icon
.
2. Tap the drop down arrow in the upper right corner and select
Date & Time.
3. Using the stylus, tap the drop down arrow next to Time Setting and
select Manual.
Note: The Automatic setting retrieves the date and time from the Sprint
Nationwide PCS Network.
4. Using the stylus, tap inside the Set Time box.
5. Enter the correct time.
6. Tap inside the Set Date box.
7. Enter the correct date.
8. When finished, tap
to save and exit.
Section 2: Understanding Your Phone
2J: Getting to Know the Handheld Computer 104
Setting other Preferences
The items located in the General preferences menu allow you to set up
how the handheld computer operates. These preferences are:
Note: The Auto-off after setting is also used to determine when the display
will shut off during phone calls.
ᮣ
Auto-off after: This determines the amount of time the handheld
LCD backlight remains ON when there is no activity. Setting this
preference to a lower value conserves battery power. The available
settings are 30 seconds, 1 minute, 2 minutes, or 3 minutes.
System Sound: This is the sound level of the system. The available
settings are Off, Low, Medium, or High.
Alarm Sound: This is the sound level for alarms that are configured
on the handheld computer. The available settings are Off, Low,
Medium, or High.
ᮣ
ᮣ
ᮣ
ᮣ
ᮣ
Alarm Vibrate: This enables the vibrator for the alarm function. The
default setting is Off.
Alarm LED: This enables the LED to flash for the alarm function.
The default setting is On.
Game Sound: This is the sound level for games installed on the
handheld computer. The available settings are Off, Low, Medium, or
High.
ᮣ
Beam Receive: This option allows the handheld computer to accept
information from another IR device through the use of beaming. An
infrared beam is sent between the two devices and information is
exchanged. This option must be set to ON to work correctly.
Section 2: Understanding Your Phone
2J: Getting to Know the Handheld Computer 105
Section 2K
Entering Information into the
Handheld Computer
In This Section
ᮣ
ᮣ
ᮣ
Using the On-Screen Keyboard
Graffiti® Writing
Importing Data
his section introduces you to the On-Screen keyboard, Graffiti
application and how to import large quantities of data into the
handheld computer. You’ll find one of the benefits of having an handheld
computer is having important information close at hand.
Section 2: Understanding Your Phone
2K: Entering Information into the Handheld Computer 106
Using the On-Screen keyboard
There is an on-screen keyboard available to type using the stylus. This
option is useful if you are not yet familiar with Graffiti® writing, or you
are writing special characters. To access the on-screen keyboard:
Note: This option is only available when you need to enter text into an
application.
1. Using the stylus, tap the alpha or numeric icon located on the
bottom of the screen.
2. This displays the on screen keyboard.
3. Using the stylus, tap any of the letters on the screen. The results are
displayed in the space above the keyboard.
4. When finished, tap
.
Section 2: Understanding Your Phone
2K: Entering Information into the Handheld Computer 107
Graffiti® Writing
The stylus can also be used to enter information by writing in the Graffiti
writing area. Graffiti is an application that introduces you to the
handwriting style the handheld computer understands. Characters are
entered by writing in the Graffiti area using the stylus. The letters are
then displayed on the handheld computer screen.
To start using Graffiti:
1. Remove the stylus from your phone.
2. From the phone main menu, tap the Application Launcher icon
3. Tap the Graffiti Icon
4. Follow the instructions on the screen.
5. When finished, tap
.
.
.
The Graffiti area is divided into two different areas. The left side is used to
create letters, alpha characters and symbols. The right side is used to
create numbers or numeric characters. Small marks in the middle of the
screen designate the divide between alpha and numeric areas.
The Graffiti letters have a starting point that is designated by a small
black square. Using the stylus, trace the letter in the Graffiti writing area
just as it’s displayed above. If you’re successful, the letter is displayed on
the dotted line below the characters.
Note: Some characters have similar shapes, but different starting points.
Make sure that you begin drawing from the correct point to make the
desired character.
Section 2: Understanding Your Phone
2K: Entering Information into the Handheld Computer 108
Here is the Graffiti alphabet:
Tip: For greater accuracy, draw letters with large strokes that take up
nearly all the available area.
Tip: Write at a natural speed. Writing too slow can cause errors.
Tip: Press firmly on the stylus at a right angle. Avoid writing at a slant.
Section 2: Understanding Your Phone
2K: Entering Information into the Handheld Computer 109
Capital Letters
To make capital letters, you can use the shift stroke. The shift stroke is
made exactly like the other letters in the alphabet. The shift stroke is a
single line from the bottom to top starting the stroke from the bottom.
To make the shift stroke:
1. Using the stylus, make a line starting from the bottom and drawing
upwards.
2. Notice that the display changes to reflect the shift command by
placing an arrow in the lower right corner of the screen. The next
alpha character entered will be capitalized.
Cap Lock
Capital letters can be set to always on just like using a standard Caps
Lock key on a keyboard. To accomplish this function, use the stylus to
make two cap shift marks in a row.
Section 2: Understanding Your Phone
2K: Entering Information into the Handheld Computer 110
Numbers
Writing numbers is done the exact same way as letters. Simply use the
numeric or right side of the Graffiti writing area. Numbers also have a
starting point, similar to the letters.
Here is a chart of how to write Graffiti numbers:
Writing Punctuation Marks
Any standard punctuation mark available on a keyboard can be created
using Graffiti writing.
All punctuation marks begin with a single tap in the Graffiti alpha
writing area. This tap activates the punctuation shift, indicated by a dot
on the display screen. The next stroke is designed to create a punctuation
mark. When the punctuation stroke is active, the character can be written
on either side of the Graffiti area.
Section 2: Understanding Your Phone
2K: Entering Information into the Handheld Computer 111
Here is a chart of how to write punctuation marks:
Writing Symbols and Extended Characters
To write symbols and characters, you simply activate the Symbol shift.
When the symbol shift is activated, a slash mark is displayed in the
bottom right hand corner of the screen, just above the Graffiti area. The
next stroke after the symbol shift is the desired symbol character. The
symbol shift is done by tapping and dragging the stylus from the top left
to the lower right corner of the Graffiti alpha area.
Section 2: Understanding Your Phone
2K: Entering Information into the Handheld Computer 112
Here is a chart of how to write Graffiti symbols:
Writing Accented Characters
To write accented characters, you have to write the letter and then
perform the accent stroke. Accents are added to letters or alpha
characters.
For example, the following displays an accented “E”:
Here is a chart of accented characters:
Section 2: Understanding Your Phone
2K: Entering Information into the Handheld Computer 113
Command Bar
The Command Bar allows you to display a list of shortcuts by making a
stroke on the Graffiti writing area. If you are on the Applications
Launcher main menu, the Command Bar displays:
ᮣ
ᮣ
Beam - Displays the Beam screen. This allows you to beam
applications to another user.
Delete - Displays the Delete screen. This allows you to delete
applications.
To make the command bar display:
1. On the left side of the Graffiti screen, make the following stroke.
Graffiti® Shortcuts
There are also shortcuts built into the Palm OS® software. These
shortcuts allow you to quickly and easily enter information with fewer
strokes. Usually shortcuts are commonly used phrases or words. You can
also create your own shortcuts with up to 45 characters.
The following shortcuts are included with the Palm OS®:
ᮣ
ᮣ
ᮣ
ᮣ
ᮣ
ᮣ
ᮣ
ds - Date Stamp
ts - Time Stamp
dts - Date/Time Stamp
me - Meeting
br - Breakfast
lu - Lunch
di - Dinner
Section 2: Understanding Your Phone
2K: Entering Information into the Handheld Computer 114
Using a Shortcut
To use a shortcut, you need to make the shortcut stroke followed by the
proper characters. The shortcut stroke is a curl that starts from the
bottom left and goes to the bottom right.
Using a Shortcut
To use the shortcut, simply write the shortcut stroke and then the alpha
characters that are defined in the preferences. You know that you have
created the correct stroke when the shortcut symbol is displayed on the
screen.
To write a shortcut:
1. Open a program into which you can enter text using Graffiti.
(Memo Pad, Address Book, etc.)
2. With the application open and a blinking cursor on the first line,
write the shortcut symbol as displayed above.
3. The shortcut symbol is displayed on the screen.
4. Write the letters “b” & “r”.
5. The word Breakfast is displayed.
Importing Data
If you have data stored on a desktop computer in applications such as
spreadsheets and databases, or if you want to import data from another
device, you can transfer the data to your handheld computer without
having to enter it manually. Save the data in one of the file formats listed
below, import it into the PalmTM Desktop software, and then perform a
HotSync operation to transfer the data to your handheld computer. Palm
Desktop software can import data in the following file formats:
ᮣ
ᮣ
ᮣ
Comma delimited (.csv, .txt): Address Book and Memo Pad only.
Tab delimited (.tab, .tsv, .txt): Address Book and Memo Pad only.
(Lotus Organizer 2.x/97 Mapping): Address Book only.
Section 2: Understanding Your Phone
2K: Entering Information into the Handheld Computer 115
ᮣ
ᮣ
ᮣ
ᮣ
Date Book archive (.dba).
Address Book archive (.aba).
To Do List archive (.tda).
Memo Pad archive (.mpa)
Archive formats (.csv, .txt, .tab, .tsv, .dba, .aba, .tda, .mpa) can only be
used with Palm Desktop software. Use the archive file formats to share
information with other people who use Palm PoweredTM handhelds or to
create a copy of your important Palm Desktop information.
Importing Data
Data must be stored on the desktop or laptop machine before any it can
be imported. Importing the data allows you to keep the information
created on the desktop or laptop available to you.
1. Launch the PalmTM Desktop software on your desktop or laptop
computer.
2. Select one of the following buttons:
ᮣ
ᮣ
ᮣ
ᮣ
Date
Address
To Do
Memo
Note: Import file extensions or choices depend on which button is
selected.
3. From the menu, click “File/Import”.
4. The Import screen is displayed. Click the “Files of Type” drop down
arrow and select the proper file format.
5. Click the “Browse” button and navigate to the desired file location.
6. Click “Import”.
7. Perform a HotSync function to add the new data to your phone.
Note: See the Palm Desktop help file for more information on Importing.
Section 2: Understanding Your Phone
2K: Entering Information into the Handheld Computer 116
Section 2L
Expense Manager
In This Section
ᮣ
ᮣ
ᮣ
Creating Expense Items
Editing Expense Items
Transferring Data to Microsoft Word or Excel
he Expense Manager allows you to keep on top of your finances by
tracking your expenses and transferring the information to a
spreadsheet on a desktop computer. You can Record dates, types of expenses,
amount spent, payment method, and other details associated with any
money that you spend. You’ll find that your phone can be a valuable tool in
tracking expense information.
Section 2: Understanding Your Phone
2L: Expense Manager 117
Creating Expense Items
The Expense application allows you to record the date, expense type, and
the amount you spend. You can sort Expense items into different
categories or add other information to an item.
Creating a New Expense
1. From the Application main menu, tap the “Expense” application
icon
.
2. Tap New.
Tip: You can also create a new Expense item in the Expense List screen by
writing on the number side of the Graffiti writing area. The first number you
write begins your new Expense item.
3. Enter the amount of the expense using Graffiti text or the on-screen
keyboard.
4. Tap “Expense Type” for the list of available expenses.
Note: The expense is automatically saved when an expense type is
selected. If an expense type is not selected, the expense is not yet saved.
5. Select the proper expense type from the list.
Section 2: Understanding Your Phone
2L: Expense Manager 118
Changing the Expense Date
The expense date is defaulted to the date the expense was entered into the
system. The date can be changed to better reflect the actual date of the
expense.
Changing the Date
1. Tap the desired expense item.
2. Tap the date of the item.
3. The Date screen is displayed with a calendar. Tap the correct date of
the expense.
Once the date is selected, the screen goes back to the expense main
menu.
Section 2: Understanding Your Phone
2L: Expense Manager 119
Entering Receipt Details
Detailed expense-related information can be added to the item using the
details screen. The details screen allows you to add the following
information:
ᮣ
Category - Select one of the default categories or create a custom
category for the expense item.
ᮣ
ᮣ
ᮣ
ᮣ
Type - Select the type of the expense from the list.
Payment - Select the type of payment used for the expense.
Currency - Select the type of currency used for the expense.
Vendor and City - Enter the Vendor and City information in the
spaces provided.
ᮣ
Attendees - Enter the attendees of the expense if needed.
Adding Receipt Details
1. Tap the desired expense item.
2. Tap the Details button to open the Receipt Details screen.
3. Tap the drop down menu and select the desired category.
4. Tap the drop down menu and select the desired type.
5. Tap the drop down menu and select the desired payment.
6. Tap the drop down menu and select the desired currency.
7. Enter the Vendor and City information.
8. Enter any attendees.
9. Tap OK to save and exit.
Section 2: Understanding Your Phone
2L: Expense Manager 120
Entering the Expense Type Automatically
You can select an expense type by writing the first letter or letters of an
expense type in the Graffiti writing area. For example, writing the letter
“T” enters the Taxi expense type. Writing “T” and then “e” enters
Telephone, which is the first expense type beginning with the letters
“Te”.
Filling in the Expense Automatically
1. Tap the Menu Launcher icon.
2. Select Options and tap Preferences.
3. Tap the Use Automatic Fill When Entering Data check box to
select the option.
4. Tap OK to exit.
Section 2: Understanding Your Phone
2L: Expense Manager 121
Expense List Display Options
You can change the display of expenses, including their sort order,
the mileage unit, and the currency symbol, using the Show Options
dialog box.
1. In the Expense List, tap the Show button to display the Show
Options dialog box.
2. To change how expense items are sorted, tap the Sort By drop down
menu.
3. Tap Date or Type to sort the expense items by the corresponding
option.
4. To change the display of mileage entries, tap Distance, and then tap
Miles or Kilometers to display the corresponding unit.
5. To hide the currency symbol, tap the Show Currency check box to
clear it.
6. Tap OK.
Section 2: Understanding Your Phone
2L: Expense Manager 122
Changing Currency and Symbol Display
You can change the available currency display in the Currency drop
down menu. You can also change the default currency that appears
when you create a new expense item.
If the desired currency is not in the list of countries, you can create your
own custom currency symbol and add it to the drop down menu.
Change the Currencies in the Drop Down Menu:
1. In the Expense List, tap an Expense item.
2. Tap Details.
3. Tap the Currency drop down menu in the Receipt Details dialog
box.
4. Tap Edit Currencies.
Note: You can specify up to five different currencies.
5. Tap OK to exit the “Select Currencies” dialog box.
6. Tap OK to exit.
Section 2: Understanding Your Phone
2L: Expense Manager 123
Sending Data to Microsoft® Word® or Excel®
Once you have entered expenses in the Expense application on your
phone, the PalmTM Desktop software allows you view and print the data
with your computer.
®
You must have Microsoft Excel version 5.0 or later to view and print
your Expense data using one of the provided templates. Microsoft Excel is
not included with your phone package. The procedures in this section
assume that you have installed Palm Desktop.
Creating and Printing an Expense Report
Your phone makes it quick and easy to view and print your Expense data
in a Microsoft Excel spreadsheet.
To create or print an expense report:
1. Perform a HotSync operation to transfer the latest Expense data to
your desktop computer.
2. Click the Expense icon in the Palm Desktop application to display
the expense information.
3. Select the items that you would like to send to Microsoft Word or
Excel.
4. Click Edit and select Send To.
5. Select MS Word or Excel.
6. The information is displayed in the application.
Section 2: Understanding Your Phone
2L: Expense Manager 124
Expense Menus
There are menu commands that are specific to the Expense Report.
They are:
ᮣ
ᮣ
Record Menu
Options Menu
Each menu item contains items that configure or adjust how the
Expense application is used.
Record Menu
The following options are available in the Record menu:
ᮣ
Delete Item - Deletes an expense item.
ᮣ
Purge - Deletes expense categories. To conserve memory, delete
categories you no longer use.
Options Menu
The following options are available in the Options menu:
ᮣ
Preferences - The preferences allows you to configure the
automatic fill and default currency features.
Custom Currencies - Define additional currencies.
About Expense - Displays the version information for the Expense
application.
ᮣ
ᮣ
Section 2: Understanding Your Phone
2L: Expense Manager 125
Section 2M
Memo Pad
In This Section
ᮣ
ᮣ
ᮣ
Creating a New Memo
Reviewing/Editing Memos
Memo Pad Menus
ave you ever needed a pen and a piece of paper to take notes? Well now
you have something better at your fingertips. Your phone gives you a
fully functional memo pad to write down those quick notes to yourself. The
“Memo Pad” is also compatible with common desktop applications like
MS Word.
Section 2: Understanding Your Phone
2M: Memo Pad 126
Creating a New Memo
A single memo can contain up 4000 characters. The number of memos
you can store on your phone is limited to the amount of available
memory.
Create a New Memo
To open the Memo Pad application:
1. Tap the Applications Launcher icon
.
2. Tap the Memo Pad icon
.
3. Tap New.
Note: You can also begin a memo from the Memo screen by writing in the
Graffiti area. A new memo is automatically created and saved upon
exiting.
4. Enter the desired text in the memo using the Graffiti area or
on-screen keyboard.
Note: The first line of text will become the subject of the memo when all
saved memos are viewed.
5. Tap “Done.”
Choosing a Memo Category
Categories are used to file memos into different groups for easy review.
You can assign and edit categories by using the Categories drop down list
or the Details dialog box.
Section 2: Understanding Your Phone
2M: Memo Pad 127
Making a Memo Private
You can designate a memo to be “Private”. When the security features
are enabled, the memo is hidden or masked and not displayed on the list
of memos. To display the memo, a password is required.
Making a Memo Private
1. Tap the desired memo on the memo screen.
2. Tap the Details button to open the Memo Details dialog box.
3. Tap the Private check box.
4. Tap OK to exit.
Section 2: Understanding Your Phone
2M: Memo Pad 128
Reviewing or Editing Memos
The memo list displays the first line of the memo. This allows you to
easily locate a desired memo. Memos can also be easily sorted in the
memo list or by using the Memo options.
Reviewing a Memo
1. In the memo list, tap the desired memo.
2. Review or edit the text in the memo.
3. Tap Done to save your changes and exit.
Sorting Memos
You can sort the memos alphabetically or in any order.
Selecting a Sort Option
1. Tap the Menu Launcher icon
from the memo screen.
2. Select Options and tap Preferences.
3. From the drop down list, select Manual or Alphabetic.
4. Tap OK to save the setting and exit.
Section 2: Understanding Your Phone
2M: Memo Pad 129
Manually Arranging the Memo List
If you select the Manual option, you can manually sort the memos in
the list. When the memos are rearranged, your phone automatically
saves the changes.
The manual setting is not transferred to the desktop during a HotSync
operation.
To rearrange the order:
1. Select the Manual option in the Preferences dialog box.
2. In the memo list screen, tap and drag the memo to a new location in
the list.
Deleting a Memo
There are three ways to delete a memo. The easiest way is described
below. They are:
ᮣ
ᮣ
ᮣ
Delete the complete text of a memo.
Use the Menu Command.
Use the Memo Details dialog box.
Delete a Memo with the Memo Details Dialog Box
1. Tap the memo that you want to delete.
2. Tap the Details button. The Memo Details Alert screen is displayed.
3. Tap the Delete button. The Delete Memo Alert screen is displayed.
4. Tap OK to confirm the deletion of the memo.
Beaming a Memo
You can also transfer a memo to another phone or IR device by beaming.
The Beam capability uses IR technology to transfer information from
one device to another by simply aiming the two devices towards each
other.
Beam a Memo
1. Open the desired memo from the Memo Pad application. Tap the
Menu Launcher icon.
Section 2: Understanding Your Phone
2M: Memo Pad 130
Note: To beam all memos in a specific category, select “Beam Category”
instead of “Beam Memo.”
2. Select the Record menu and tap Beam Memo.
Memo Pad Menus
There are menu commands that are specific to the Memo Pad
application.
They are:
ᮣ
Record Menu
Options Menu
ᮣ
Each menu item contains items that configure or adjust how the Memo
Pad application is used.
Record Menu
The following options are available in the Record menu:
ᮣ
ᮣ
ᮣ
ᮣ
New Memo - Creates a new memo.
Delete Memo - Deletes the current memo.
Beam Memo - Beams the memo to another device using the IR port.
Beam Category - Beams all memos in the current category to
another handheld computer using the IR port.
Option Menu
The following options are available in the Options menu:
ᮣ
Font - Displays the Font dialog box to select a font size for your
memos.
ᮣ
ᮣ
ᮣ
Security - Select to show, hide, or mask private records.
Phone Lookup - Activates the “Phone Lookup” feature.
Preferences - Opens the “Preferences” dialog box that allows you to
setup the sort order of the memos.
ᮣ
About Memo - Displays the software version of Memo Pad.
Section 2: Understanding Your Phone
2M: Memo Pad 131
Section 2N
To Do List
In This Section
ᮣ
ᮣ
ᮣ
ᮣ
ᮣ
ᮣ
ᮣ
Creating a To Do List Item
Setting Priorities
Checking Off To Do List Items
Changing Priorities and Due Dates
Deleting a To Do List Item
Displaying Completed and Due Items
To Do Menus
ith the To Do List, you can create important reminders and prioritize
the things that you need to do. Assigning different priority levels
insures that the most important reminder is displayed first. Notes can also
be attached for a description or clarification of the task.
Section 2: Understanding Your Phone
2N: To Do List 132
Creating a To Do List Item
The To Do List is used to record and organize important items that need
to be done throughout the day, week, month, or year. The appearance,
level of detail, and sort order of items can all be set to make the list easier
to read.
Creating a To Do List Task
1. Tap the Applications Launcher icon
.
2. Tap the To Do List icon
.
3. Tap New.
4. Enter the To Do List text in the space provided. You can use Graffiti
text or the on-screen keyboard.
Note: If no To Do List item is selected, writing in the Graffiti text area
automatically creates a new one.
5. Tap anywhere on the screen to deselect the To Do List item. It will be
saved automatically.
Section 2: Understanding Your Phone
2N: To Do List 133
Setting Priorities
Different priority levels can be set for the To Do List items, based on their
urgency. The items are displayed by priority and due date at the top of the
screen by default. The number “1” is designated as the highest priority.
Changing the items priority automatically repositions the item in the list.
Setting the Priority Level
1. Tap the Priority number on the left side of the item displayed in the
To Do List.
2. Tap the priority number from “1 - 5” on the drop down menu.
Section 2: Understanding Your Phone
2N: To Do List 134
Checking OFF To Do List Items
When items are completed, they can be checked off to indicate the item
has been completed.
Checking off a Completed Item
1. Tap the check box located on the left side of the “To Do List” item.
Note: The To Do List can be set to display or hide items that have already
been checked off. By default, completed items will not be displayed but
are always stored until you delete them.
Changing Priorities and Due Dates
You can change the To Do List to display the due date assigned to an
item, change its priority, and assign a category to the task with the To Do
Item Details dialog box.
You can then sort To Do List items by priority, due date, or category.
Changing the Priority, Due Date and Category
1. In the To Do List, tap the desired item.
2. Tap the Details button.
3. In the Details dialog box, tap the Category drop down menu. Select
the desired category or create a new one.
4. In the Details dialog box, tap the Due Date drop down menu.
Choose one of the following options:
ᮣ
Today - Automatically inserts the date in the “Due Date” field.
Section 2: Understanding Your Phone
2N: To Do List 135
ᮣ
Tomorrow - Automatically inserts tomorrow’s date in the “Due
Date” field.
ᮣ
ᮣ
ᮣ
One week later - Automatically inserts the date.
No Date - Default option of no date in the “Due Date” field.
Choose Date - Displays a calendar to select the desired date.
5. Select the desired date option.
6. Tap Private to hide the item when the security feature is enabled.
7. Tap OK to exit.
Sorting To Do Items
1. From the To Do List, tap the “Show” button.
2. The “To Do Preferences” screen is displayed. Tap the Sort By drop
down menu to display the following options:
ᮣ
ᮣ
ᮣ
ᮣ
Priority, Due Date - Displays the list using Priority, then Due Date.
Due Date, Priority - Displays the list using Due Date, then Priority.
Category, Priority - Displays the list using Category, then Priority.
Category, Due Date - Displays the list using Category, then Due
Date.
3. Tap “OK” to exit.
Section 2: Understanding Your Phone
2N: To Do List 136
Deleting a To Do List Item
There are three ways to delete a To Do List item. The easiest way is
described below. They are:
ᮣ
ᮣ
ᮣ
Delete the complete text of the item.
Use the Menu Command.
Use the To Do Details dialog box.
Deleting an Item With the To Do Details Dialog Box
1. Tap anywhere in the text area of the To Do item.
2. Tap the Details button to open the To Do Item Details screen.
3. Tap the Delete button.
Displaying Completed and Due Items
Completed items and their due dates can be displayed on your phone.
To Display Completed and Due Items
1. In the To Do List, tap the Show button.
2. In the To Do Preferences dialog box, choose from the following
settings:
ᮣ
ᮣ
ᮣ
Show Completed Items - Displays your completed items in the
To Do List. If this setting is turned OFF, completed To Do items
disappear from the list, but are kept in the memory of your phone.
You must purge completed items to remove them from memory.
Show Only Due Items - Displays only the items that are currently
due, past due, or have no due date specified. When this setting is
active, items that are not yet due do not display in the list until their
due date.
Record Completion Date - Replaces the due date with the actual
date the item is completed. If you do not assign a due date to an
item, the completion date is still recorded when the item is
completed.
ᮣ
ᮣ
Show Due Dates - Displays the due dates for items in the To Do List
and also displays an exclamation mark next to items that remain
incomplete after the due date passes.
Show Priorities - Displays the priority of the message in a number
format from 1-5 next to the name of the To Do List item.
Section 2: Understanding Your Phone
2N: To Do List 137
ᮣ
Show Categories - Displays the category of the To Do List entry.
To Do Menus
There are menu commands that are specific to the To Do List
application.
They are:
ᮣ
Record Menu
Options Menu
ᮣ
Each menu item contains items that configure or adjust how the To Do
List application is used.
Record Menu
The following options are available in the Record menu:
ᮣ
ᮣ
ᮣ
ᮣ
Delete Item - Deletes an item from the To Do List.
Attach Note - Adds a note to the current To Do item.
Delete Note - Removes a note from an item.
Purge - Deletes all completed items. Completed items remain in the
To Do List until they are purged.
ᮣ
ᮣ
Beam Item - Beams the current item to your phone or IR device.
Beam Category - Beams the category to your phone or handheld
computer device.
Options Menu
ᮣ
Font - Selects a different font size for the To Do List.
ᮣ
Phone Lookup - Looks up a phone number displayed in the Address
Book.
ᮣ
ᮣ
Security - Selects to hide, show, or mask private records.
Magnifier - When you tap a To Do item, it is magnified by
increasing the font size.
ᮣ
ᮣ
Dial - Allows you to highlight numbers from a To Do list item and
dial them using the phone.
About To Do List - Displays the software version of the To Do List
application.
Section 2: Understanding Your Phone
2N: To Do List 138
Section 2O
Calculator
In This Section
ᮣ
ᮣ
ᮣ
Opening the Calculator
Using the Calculator Button
Displaying Recent Calculations
aving a calculator handy is not only convenient, but practical.
This easy-to-use calculator makes figuring out simple math equations
a breeze.
Section 2: Understanding Your Phone
2O: Calculator 139
The calculator allows you to perform general mathematical functions,
such as addition, subtraction, multiplication, and division.
You can use the calculator to:
ᮣ
ᮣ
ᮣ
Perform basic calculations.
Store and retrieve values.
Display the last series of calculations.
Opening the Calculator
1. Choose one of the following options to open the calculator:
ᮣ
Tap the Application Launcher icon
, then tap the
Calculator icon
Or:
.
ᮣ
Tap the Calculator button on the right side of the Graffiti area.
Using the Calculator Buttons
The calculator includes several buttons to complete mathematical
calculations.
Section 2: Understanding Your Phone
2O: Calculator 140
The “CE” button clears the last number you entered. Use this
button if you make a mistake while entering a number in the
middle of a calculation. This button enables you to re-enter
the number without starting the calculation over.
The “C” button clears the entire calculation and enables you
to begin a fresh calculation.
The “Plus/Minus” button toggles the current number between
a negative and positive value. If you want to enter a negative
number, enter the number first and then press the +/- button.
The “M+” button places the current number in memory.
Each new number you enter with the M+ button is added to
the total stored in memory. The number that you add can be
either a calculated value or any number you enter by pressing
the number buttons. Pressing this button has no effect on the
current calculation (or series of calculations); it merely places
the value into memory until it is recalled.
The “MR” button recalls the stored value from memory and
inserts it in the current calculation.
The “MC” button clears any value that is stored in the
Calculator memory.
Displaying Recent Calculations
The Recent Calculations command lets you review the last series of
calculations and helps you confirm a chain of calculations. Recent
calculations include the number of characters that can fit on the screen.
Once the characters scroll from the screen, they are lost.
To display recent calculations:
1. In the Calculator application, tap
.
2. Tap Options, and then tap Recent Calculations.
Section 2: Understanding Your Phone
2O: Calculator 141
3. When you have finished reviewing the calculations, tap OK.
Section 2: Understanding Your Phone
2O: Calculator 142
Section 2P
Managing Handheld Computer
Software
In This Section
ᮣ
ᮣ
ᮣ
Applications Launcher
Installing Handheld Computer Software
Deleting Handheld Computer Applications
his section describes how to install and manage the software that is on
your PCS Phone. Your phone uses different applications to manage
your everyday events. Many new and exciting applications can be installed
to make your everyday life easier.
Section 2: Understanding Your Phone
2P: Managing Handheld Computer Software 143
Applications Launcher
The applications launcher displays the applications installed on the
organizer. When you are in another application and you want to return
to the main screen, you tap the applications launcher icon , which is
available in most applications. Any work in the previous application is
automatically saved when you exit.
Categorizing an Application
When you install applications, they can be categorized to be found more
easily. When you select a category from the drop down list, only the
applications associated with the category are displayed. This manages
the number of icons that display on the screen.
To categorize an application:
1. Tap the Applications Launcher
.
2. Tap the Menu Launcher
.
3. Tap Apps, then Category.
4. Tap the drop down list next to each application to view the available
categories.
5. Select a category for the application.
6. Tap
.
Section 2: Understanding Your Phone
2P: Managing Handheld Computer Software 144
Changing the Launcher Display
By default, the applications are represented by an icon. The applications
can also be represented in a list format or in different sized icons. To
change the view to a list format:
1. Tap the Applications Launcher
2. Tap the Menu Launcher
3. Tap Options, then Preferences.
.
.
4. Tap the drop down next to View By:.
5. Select List.
6. Press
to exit Preferences.
7. The applications are displayed as a list.
Section 2: Understanding Your Phone
2P: Managing Handheld Computer Software 145
Installing Palm OS® Applications
The organizer comes with several applications already installed. You can
also add other applications to your phone by a simple installation
procedure. The Install Tool is used in conjunction with the HotSync
application to install applications to your phone.
Note: All applications that you install reside in RAM. Therefore, there is a
limited number of applications that can be installed based on the amount
of free RAM. Any of the applications can be deleted to free up the amount
of available RAM.
Note: The Install Tool can also be selected to perform the installation of
new applications from the Palm Desktop program group.
To Install Software on your phone
Copy the application you want to install into the Add-On folder of the
desktop computer.
1. Double click the PalmTM Desktop icon on your Windows desktop to
launch the application.
2. Click Install.
3. In the User drop down menu, select the desired user name that
corresponds with your phone.
4. Select the application from the file list in the Add-on folder.
5. Click Open.
6. Click Done. A message is displayed that indicates that the following
applications will be installed during the next HotSync operation.
7. Perform a HotSync operation. (See “HotSync Operations” on
page 151.)
Section 2: Understanding Your Phone
2P: Managing Handheld Computer Software 146
Deleting Handheld Computer Applications
By deleting applications that you no longer use or need, the amount of
available RAM is increased. Since all new applications reside in RAM, it is
a good idea to have as much space as possible freed up any given time.
®
Note: Applications that came with the Palm OS operating system do not
reside in RAM, they reside in ROM. They cannot be deleted from the
system. They do not affect the amount of free RAM.
To remove an application:
1. Tap the Applications Launcher
.
2. Tap the Menu Launcher
.
3. Tap Apps, then Delete.
4. A list of installed applications is displayed.
5. Tap the application that you want to delete.
6. Tap
to delete the application.
to exit the Delete screen.
7. Tap
Section 2: Understanding Your Phone
2P: Managing Handheld Computer Software 147
Checking Memory Usage
Your phone is equipped with 16Mb of total memory. When you install an
application on the handheld computer portion of the phone, the memory
is reduced to accommodate. If too many applications are installed, the
memory may become completely full. To monitor the amount of free or
available memory, you can display the memory information screen. The
memory information screen displays a list of applications with the
amount of memory they are using. You can also display the version of
the software application and number of records associated in the
memory information screen.
To check the memory usage:
1. Tap the Applications Launcher
.
2. Tap the Menu Launcher
.
3. Select Apps and tap Info.
4. The memory information screen is displayed.
5. Tap the Version or Records box to display the version and record
information associated with each application.
Beaming Capabilities
Your phone has an IR (Infrared) port built in to the top of the unit. The
IR port is used to beam or transfer information from one device to
another. You can beam the following information between the two
devices:
ᮣ
The record currently displayed in Date Book, Address Book, To Do
List, or Memo Pad.
ᮣ
All records of the category currently displayed in Address Book, To Do
List, or Memo Pad.
ᮣ
ᮣ
A special Address Book record designated as your business card.
An application installed in RAM.
Note: You can also perform a HotSync operation using the IR port.
Section 2: Understanding Your Phone
2P: Managing Handheld Computer Software 148
To Beam a Record, Business Card, or Category
1. Locate the record, business card, or category you want to beam.
2. Tap the Menu Launcher icon
.
3. Tap Record. Select one of the following:
ᮣ
ᮣ
The Beam command for a single record.
In the Address Book, Beam Business Card, Beam Category.
4. When the Beam Status dialog box is displayed, point the IR port
directly at the IR port of the other device.
Note: For best results, your phone and the other IR device should be within
approximately 40 inches of one another.
5. Wait for the Beam Status dialog box to indicate that the transfer is
complete.
To Beam an Application
1. Tap the Applications Launcher
.
2. Tap the Menu Launcher
3. Select Apps and tap Beam.
4. Tap the Application to send.
.
Note: Some applications are copyright protected and cannot be beamed
to another device. These applications are indicated with a lock icon.
5. Tap Beam.
6. When the Beam Status dialog box is displayed, point the IR port
directly at the IR port of the other device.
7. Wait for the Beam Status dialog box to indicate that the transfer is
complete.
Section 2: Understanding Your Phone
2P: Managing Handheld Computer Software 149
Receiving Beamed Information
Before you can receive beamed information, the beam receive function
must be ON.
To make sure the beam setting is ON:
1. Tap the Applications Launcher
2. Tap the Preferences icon
.
.
3. Tap the drop down menu and select General.
4. Make sure that the Beam Receive option is set to On.
5. If the option is Off, tap the drop down menu and select On.
6. Tap the Applications Launcher
to exit.
Section 2: Understanding Your Phone
2P: Managing Handheld Computer Software 150
Section 2Q
HotSync® Operations
In This Section
ᮣ
ᮣ
ᮣ
ᮣ
ᮣ
ᮣ
ᮣ
ᮣ
ᮣ
ᮣ
HotSync® Manager and Technology
Performing Your First HotSync Operation
Creating a User Profile
Performing a Local HotSync® Operation
Selecting HotSync Setup Options
Customizing the HotSync® Operation
Performing a HotSync® Operation via a Network
Using File Link
IR HotSync® Operations
Changing the Plugin Screen
hen you perform a HotSync operation, all data on your phone is
synchronized with a desktop computer. This keeps you in touch
and up-to-date no matter where you are. You can rest assured that your
information is always backed up and safely stored on a standard desktop
computer.
Section 2: Understanding Your Phone
2Q: HotSync Operations 151
HotSync® Manager and Technology
The HotSync manager controls the entire HotSync process. It runs in the
background and monitors the communication between your phone and
the desktop computer.
When your phone is placed in the cradle and the HotSync button is
pressed, all data is synchronized on your phone with the desktop
computer.
The applications include:
ᮣ
ᮣ
ᮣ
ᮣ
ᮣ
ᮣ
Date Book
Address Book
To Do List
Memo Pad
Expense Applications
email Applications
Data is synchronized even if the Palm Desktop application is not
running.
Performing Your First HotSync Operation
An initial setup is required on both the desktop computer and your phone
to synchronize the data for the first time. Once the information is
entered, and your phone is recognized, the information is not required
again. The first connection must be completed using a direct connection
with a desktop holder, not a modem.
Perform a HotSync the First Time
2. Launch the Palm Desktop application on the desktop computer.
3. Click on the HotSync icon
located in the Windows task bar to
open the HotSync Manager.
4. Click “Local USB” from the HotSync Managers menu. Be sure “Local
Serial” is not checked.
Section 2: Understanding Your Phone
2Q: HotSync Operations 152
5. Turn on your phone. Slide your phone into the cradle until a click is
heard and the charging light is displayed.
6. Tap the Application Launcher icon
.
7. Press the HotSync button on the desktop holder.
Note: Since this is the first HotSync operation, you must enter your user
information.
Note: If the phone has been password protected, you will be prompted to
enter you password before being able to HotSync. The password is usually
the last four digits of your phone number, the last four digits of your Social
Security number, or “0000”.
8. The New User dialog box is displayed. Select New and enter a
Username.
9. Click OK to start the synchronization.
10. A message is displayed indicating that the process is complete.
Section 2: Understanding Your Phone
2Q: HotSync Operations 153
Creating a User Profile
A user profile can be created without associating a user name by using
the File Link feature. The feature allows a System Administrator to
configure several phones with specific information before distributing
them to the actual users.
The User Profile feature is designed for first time HotSync operation,
before a User ID is assigned to your phone.
Creating a User Profile
1. Open the PalmTM Desktop application.
2. Select the Tools menu and click Users.
3. The Users dialog box is displayed. Click the Profiles button.
4. Click the New button. Enter a unique name for the profile.
5. Click OK.
6. Repeat the above steps for each new profile.
7. When all profiles are entered, click OK to exit.
8. Select the desired user profile from the list and create data for the
profile.
Using a Profile for the First Time
1. Place your phone in the cradle.
2. Press the HotSync button on the cradle to start the HotSync
operation.
3. Enter the lock code (if prompted).
Section 2: Understanding Your Phone
2Q: HotSync Operations 154
4. Select the desired profile from the list and click OK.
Performing a Local HotSync® Operation
Once the first HotSync operation is performed, the subsequent operations
are faster and easier. No additional information is required to keep the
desktop computer and your phone synchronized.
Performing a Local HotSync Operation
1. Insert your phone into the cradle.
2. Make sure the HotSync Manager is running on the desktop
computer.
3. Press the HotSync button on the cradle.
4. A message is displayed indicating that the process is complete.
Selecting HotSync Setup Options
The HotSync manager can be set to run at desired times. If necessary, the
local and modem settings can be adjusted.
Setting Options
1. Click the HotSync Manager icon in the Windows task bar to open the
HotSync Manager.
2. Click Setup.
3. Click the General tab and select one of the following options:
Section 2: Understanding Your Phone
2Q: HotSync Operations 155
ᮣ
Always available - Adds the HotSync manager to the Startup folder
and allows the manager to run in the background. With this option,
your phone can be synchronized without the Palm Desktop
application running.
ᮣ
ᮣ
Available only when the PalmTM Desktop is running - Starts the
HotSync manager when the Palm Desktop application is launched.
Only monitors when the Palm Desktop application is running.
Manual - You must launch the HotSync manager from the program
menu.
4. Click OK to exit.
Customizing the HotSync® Operation
For each application, you can define a set of options that determines how
records are handled during the HotSync operation. These options are
called a “conduit.” By default, a HotSync operation synchronizes all files
between your phone and Palm Desktop software. In general, you should
leave the settings to synchronize all files. The only reason to change these
settings is to overwrite data on either your phone or Palm Desktop
software, or to avoid synchronizing a particular type of file.
In addition to the conduits for Date Book, Address Book, To Do List,
Memo Pad, and Expense, Palm Desktop software includes System and
Install conduits. The System conduit backs up the system information
stored on your phone, including Graffiti Shortcuts. The Install conduit
installs applications on your phone.
Customizing Settings
1. Click the HotSync Manager icon in the Windows task bar to open the
HotSync Manager.
2. From the HotSync Manager menu, click Custom.
Section 2: Understanding Your Phone
2Q: HotSync Operations 156
3. Select the desired User name from the list.
4. Select the application from the Conduit list.
5. Click Change.
6. Select the desired changed information from the choices listed in the
dialog box.
7. Choose the duration of the setting.
ᮣ
ᮣ
To have the setting affect only the next HotSync operation, deselect
Set as Default.
To have the setting remain permanently, click the Set as Default
setting.
8. Click Done to activate the settings.
Performing a HotSync® Operation via a Network
When you use the Network HotSync software, you can take advantage of
the LAN and WAN connectivity available in many office environments.
The Network HotSync software allows you to perform a HotSync
operation by dialing in to a network or by using a cradle that is
connected to any computer on your LAN or WAN (provided that the
computer connected to the cradle also has the Network HotSync software
installed, your computer is on, and the HotSync Manager is running).
The Network HotSync software requires the following:
ᮣ
Your computer has TCP/IP support installed.
Section 2: Understanding Your Phone
2Q: HotSync Operations 157
ᮣ
ᮣ
Both your company’s network system and its remote access server
support TCP/IP. (Your system administrator has this information.)
You have a remote access account. (If you don’t have an account,
consult your system administrator.)
Everything you need to connect to your company’s dial-in server
(network modem) is included with PalmTM Desktop software and your
phone software. You need to activate the feature, however, on both Palm
Desktop software and your phone.
Performing a Network HotSync Operation
1. Click the HotSync Manager icon in the Windows task bar to open the
HotSync Manager.
2. From the HotSync Manager menu, click Network.
3. From the HotSync Manager menu, click Setup.
4. Click the Network tab. Click on the user name to select. A check
mark is placed next to the user name.
5. Click OK.
6. Perform a HotSync operation as normal.
Note: During the HotSync operation, the desktop computer network
information is stored on your phone. With this information, your phone can
locate the computer when performing a HotSync operation over the
network.
Setting up your phone for Network HotSync
1. Tap the Applications Launcher icon
2. Tap the HotSync icon
3. Tap the Menu Launcher icon
.
.
.
4. Select Options and tap Modem Sync Prefs.
5. Tap Network.
6. Tap OK to exit.
Using File Link
The File Link feature allows you to import Address Book and Memo Pad
information into your phone from a separate external file such as a
company phone list. HotSync Manager stores the data in a separate
Section 2: Understanding Your Phone
2Q: HotSync Operations 158
category in the PalmTM Desktop application and your phone. You can set
the File Link feature to check for changes to the external file when you
perform a HotSync operation. With File Link, you can import data stored
in any of the following file formats:
ᮣ
ᮣ
ᮣ
ᮣ
ᮣ
Comma delimited (.csv).
Tab delimited (.tsv).
Memo Pad archive (.mpa).
Address Book archive (.aba).
Text (.txt).
For information on how to set up a file link, see the Palm Desktop
online Help.
IR HotSync® Operations
Your phone is equipped with an infrared (IR) port that supports the
IrCOMM implementation of the standards for infrared communication
established by the Infrared Data Association (IrDA). This means that not
only can you beam data to another Palm OS® handheld that is equipped
with an IR port, but you can also beam data to a cell phone and any
other device that supports the IrCOMM implementation of the IrDA
standards. Most importantly, you can use the IR port to perform HotSync
operations. This is especially useful if you travel with an infrared-enabled
laptop. You simply enable infrared communication on your laptop and
handheld and follow the steps in “Performing an IR HotSync Operation”
later in this section.
Preparing your computer for infrared communication
Before you can perform a HotSync operation using the IR port, the
desktop computer must have the following requirements:
ᮣ
The computer must support the IrCOMM implementation of the IrDA
standards.
ᮣ
The computer must have an enabled infrared port that is built into
the computer, or an enabled infrared device attached to the
computer.
Desktop computers are likely to require an infrared device attached to a
physical COM port. Laptop computers are likely to have a built-in IR port,
so no external device is necessary. Your computer must also have an
Section 2: Understanding Your Phone
2Q: HotSync Operations 159
installed infrared driver. Check your computer’s documentation to learn
if the computer supports infrared communication. If your desktop
computer uses Microsoft® Windows® 98, 2000, or XP, infrared
communication is built into the operating system.
To check the ports used for infrared communication:
1. In the Windows task bar, click Start, choose Settings, and then
Control Panel.
2. Double-click Infrared.
3. Click the Options tab.
4. Select Enable infrared communication.
Note: The COM port displayed in the drop-down box is the port where your
infrared device is attached. It should be different from any port used by the
HotSync Manager.
5. Make a note of which port is listed as “providing application
support.” You need this information to configure the HotSync
Manager for infrared communication.
6. Deselect any other check boxes in the Options tab.
7. Click Apply and OK to exit.
Configuring HotSync Manager for infrared communication
Next, you need to go to the HotSync Manager and specify the simulated
port used for infrared communication. To configure HotSync Manager
for infrared communication:
1. Click the HotSync Manager icon in the Windows system tray.
2. Make sure Local is checked on the menu.
3. Select Setup.
4. Click the Local tab.
5. In the Serial Port drop-down box, select the COM port that was given
as the simulated port in the “Options” tab of the Infrared Monitor.
6. Click OK.
Section 2: Understanding Your Phone
2Q: HotSync Operations 160
Note: The HotSync Manager is now communicating with the simulated
port defined for infrared communication. This means that you cannot use
your cradle again until you reconfigure the HotSync Manager to
communicate with the port defined for cradle synchronization.
Performing an IR HotSync® Operation
After you complete the steps to prepare for performing an IR HotSync
operation, it is easy to perform the actual operation.
To perform an IR HotSync operation:
1. Tap the Applications Launcher icon
.
2. Tap the HotSync icon
.
3. Tap Local.
4. Tap the drop down menu below the HotSync icon and select IR to a
PC/Handheld.
5. Position the IR port of your handheld within a couple of inches of
the infrared port of your computer.
6. Tap the HotSync icon to start the IR HotSync operation.
Returning to cradle HotSync operations
1. If needed, connect the cradle to a serial (COM) port of your
computer.
2. Click the HotSync Manager icon in the Windows system tray.
3. Choose Setup, and then click Local.
4. Select the COM port where your cradle is connected.
5. Click OK.
Section 2: Understanding Your Phone
2Q: HotSync Operations 161
Changing the Plugin Screen
The i500 installation CD comes with additional images that can be used
to replace the analog clock image. Since the analog clock is stored in
your phone’s memory, it can be re-installed by deleting the new image.
To change the image:
1. On your desktop/laptop, click Start/PalmTM Desktop and select the
Install Tool.
2. Click the Add button.
3. Navigate to c:\program files\samsung\sph-i500.
4. Select one of the following plug-in images and click Open.
ᮣ
GrLib_Calendar.prc - Installs the Calendar image.
ᮣ
GrLib_World Clock.prc - Installs the world clock image.
5. Perform a HotSync operation to copy the new image into your phone.
6. When the HotSync operation is completed, tap
from the phone
main menu.
7. Select Options and tap Preferences.
8. Tap the Display button.
9. Tap the Screen button.
10. Tap the drop down arrow under Idle Screen and select
Plugin: <Plugin Name>.
11. Tap Done to exit.
Re-installing the Analog Clock Idle Image
1. Tap
.
2. Tap
and select Delete.
3. Tap to highlight GrLib.
6. Tap Delete.
Section 2: Understanding Your Phone
2Q: HotSync Operations 162
Section 2R
Troubleshooting
In This Section
ᮣ
ᮣ
ᮣ
Resetting Your Handheld
Tips
Common Problems
his section contains helpful troubleshooting tips that allow you to
T diagnose and fix several common issues quickly and easily. If you
are unable to fix the problem, please contact PCS Customer Solutions at
1-888-211-4727.
Section 2: Understanding Your Phone
2R: Troubleshooting 163
Troubleshooting
Before contacting PCS Customer Solutions, try the following:
ᮣ
ᮣ
ᮣ
Make sure that the battery is properly attached to your phone.
Make sure that the battery is fully charged.
Make sure that there is no visible physical damage to your phone or
battery.
ᮣ
ᮣ
Make sure that the desktop holder is plugged in to a working
receptacle.
Perform a soft or hard reset of the PCS Phone by using the stylus to
press the reset button located on the bottom of your phone, next to
the power/accessory interface connector.
ᮣ
ᮣ
If unable to HotSync, make sure that Local Serial is selected by right
clicking the HotSync icon located in the menu bar.
If you still cannot perform a HotSync, make sure that the correct
COM port is selected in the HotSync Setup. For more information, see
If you are using Windows 2000 or XP, make sure you have the proper
user rights. You must have Standard User rights to install the i500
software.
ᮣ
Resetting Your Handheld
Under normal circumstances, you will not have to use the reset button.
On rare occasions, however your handheld may no longer respond to
buttons or the screen. In this case, you need to perform a reset to get your
handheld running again.
Performing a Soft Reset
A soft reset tells your handheld to stop what it is doing and start over
again. All records and entries stored in your handheld computer are
retained with a soft reset. After a soft reset, the main phone screen is
displayed.
To perform a Soft Reset:
ᮣ
Unscrew the stylus and use the reset tool to gently press the reset
button located in the bottom right corner of your handheld.
Section 2: Understanding Your Phone
2R: Troubleshooting 164
Performing a Hard Reset
A hard reset erases all records and entries stored in your handheld. Never
perform a hard reset unless a soft reset does not solve the problem. To
restore your data after a hard reset, you must perform a HotSync
operation.
Note: You can restore any data previously synchronized with your
computer during the next HotSync operation.
Note: With a hard reset, the current date and time are retained. Formats,
Preferences, and other settings are restored to their factory default
settings.
To perform a Hard Reset:
1. To perform a hard reset, unscrew the stylus and locate the reset tool.
2. Press and hold the phone button located on the right side of your
phone, then use the reset tool to press the reset button. Remove the
reset tool from the reset hole and wait for the PalmTM screen to
display, then release the phone button.
3. An Erase all data screen is displayed confirming the hard reset.
Press the up scroll key on the front of the phone to perform the
hard reset.
Note: If the message “Erase All Data” is not displayed on the screen, you
have not performed the steps listed above correctly. If the down scroll key
is pressed, it will cancel the hard reset.
Section 2: Understanding Your Phone
2R: Troubleshooting 165
Tips
Removing the i500 from the Desktop Holder
To remove the i500 from the desktop holder, pull the handset towards
you and then pull out. DO NOT pull straight up, or damage to the power
connector on the bottom of the holder may occur. See the illustration
below for proper removal.
Internal/External Battery Charge
Your PCS Phone comes with a rechargeable battery. You should charge
the battery as soon as possible so you can begin using your phone.
Keeping track of your battery’s charge is important. If your battery level
becomes too low, your phone automatically turns off and all information
being worked on is lost. For a quick check of the battery level, glance at
the battery charge indicator icon located in the upper-right corner of
your phone’s display screen. If the battery charge is getting too low, the
battery icon (
) blinks and the phone sounds a warning tone.
There is also an internal backup battery that saves all the settings in the
phone when the regular battery is discharged. An internal backup battery
needs to be charged initially for 24 hours. To make sure the internal
battery is charged, do not disconnect the main battery from the phone for
24 hours. When the external battery is fully discharged, the internal
battery will maintain data for 15 hours. Once the internal battery is fully
discharged, all data is lost and a HotSync operation must be performed to
retrieve any lost data.
Section 2: Understanding Your Phone
2R: Troubleshooting 166
Screen Calibration
The first time the handheld computer is turned on, a setup screen is
displayed with instructions. These instructions include a calibration
setup that aligns the internal circuitry with the touch sensitive screen.
Make sure you always use the stylus when touching the screen. If you use
another device or your fingernail, the device is not be calibrated correctly
and the touch area will not be accurate.
You can also calibrate the screen anytime by:
1. Tap
from the phone main menu.
2. Tap
for Preferences.
3. Tap the drop down arrow in the upper right corner and select
Digitizer.
4. Follow the on-screen instructions to calibrate the screen.
5. Press
to exit.
HotSync® to Save Current Settings
If you are constantly adding new data to your i500, make sure that you
perform a HotSync periodically to save any recent changes. If the unit
loses data from a discharged battery or crashes, it can be easily restored
performing a HotSync provided the data is current on the desktop/laptop
machine. If the data is not current, all changes made prior to the last
HotSync will be lost.
When you perform a HotSync, make sure the Custom System setting is
Handheld overwrites Desktop.
To set the Custom settings:
1. From your desktop/laptop PC, click on the HotSync icon in the menu
tray.
2. Click on Custom.
3. Highlight System and click the Change button.
4. Select Handheld overwrites Desktop and click OK.
5. Click Done to exit.
Section 2: Understanding Your Phone
2R: Troubleshooting 167
Settings Chart
Soft Reset
Hard Reset
HotSync
Recovered
Speed Dial
Voice Dial
Voice Memo
no change Cleared
no change Cleared
no change no change
Not Supported
Not Supported
Recovered
Application Buttons
(PDA)
no change Set back to
default
Application Buttons
(Phone)
no change Set back to
default
Recovered
Contrast/Brightness
no change Set back to
default
Not Supported
Bookmarks
no change Cleared
Recovered
Recovered
General Preferences
no change Set back to
default
Network Panel
no change no change
no change no change
Not Supported
Phone Ringer Type
Setting
* Not Supported
Address Book
no change Cleared
Recovered
Notes:
1. To recover any changed settings, the user must perform a HotSync
after making custom changes. Then perform a HotSync where
HotSync manager is set to Handheld overwrites desktop.
2. If Data is lost or hard reset is performed, the user must perform a
HotSync with the HotSync manager set to recover settings.
*This setting is not saved in the Palm file when a HotSync is performed,
but is saved in the native phone setting.
Section 2: Understanding Your Phone
2R: Troubleshooting 168
Common Problems
This guide contains common solutions to problems that may arise when
operating your i500. Please look over the following list of solutions before
calling PCS Customer Solutions.
HotSync
Question: I occasionally see an error message when HotSync starts up
that says that Com port X is not available or the Com port setting changes
when I plug the i500's USB port into my system.
Answer: There are additional USB drivers that were installed when you
went through the setup from the i500 distribution CD for the Samsung
USB Composite Device and the Samsung CDMA modem. These drivers
are not actually used during HotSync operations. As with all USB TAPI
Com port drivers, the Com number being used will change if you plug
the cable into a different physical USB port on many systems and laptops.
Additionally, if you have other Palm OS® serial devices, or Palm OS
devices with USB-to-Serial converters like the Samsung SPH-i500 or the
PalmTM USB Connect device, you must maintain Local Serial checked
in order to sync these devices. The i500 is a native mode USB device; you
MUST have Local USB checked to avoid problems during HotSync
operations. We recommend that you leave the Local Serial entry
UNCHECKED, unless you are actively syncing one of your other devices. If
you see any error messages regarding Com port availability from
HotSync, just hit the OK button. As long as the Local USB setting is
checked, you will HotSync without problem.
Question: Can I HotSync numerous devices to one user?
Answer: You should not synchronize multiple devices unless they are
the exact same hardware device. (This is especially true with PDA/
Cellular handset hybrids.) The best way would be to beam your Address
Book, Memo Pad, Todo lists, etc from the old handset to the i500. Install
the Palm OS applications one at a time. That way, if there is a problem, it
can be narrowed down quickly to the correct device or profile.
Section 2: Understanding Your Phone
2R: Troubleshooting 169
Question: I cannot perform a HotSync operation with Palm Desktop
version 4.0 installed?
Answer: PalmTM Desktop 4.0 was only released a short time before being
upgraded to version 4.1. You MUST use Palm Desktop ver 4.1 with the
i500. This software fixed numerous issues. You can download the
software from http://www.palm.net or install from the distribution CD.
To install the Palm Desktop 4.1 software:
1. Close any HotSync or Palm Desktop Software currently running on
the system.
distribution CD.
3. After the software download is complete, install the software on to
your system.
Question: Can I sync my existing backup from my old Palm OS® device
to my SPH-i500?
Answer: NO! Due to the integration of the cellular handset into the
i500's Palm OS implementation, some of the system files that are synced
during a HotSync operation are unique to the i500. Dropping a backup
from ANY other Palm OS device may cause network/serial connectivity
and other features to stop working properly, or may result in a
permanent "Fatal Error" every time you power on the handset until you
do a hard reset. If you have an existing Palm PoweredTM device, simply
beam address book, datebook and other data to the i500. When doing an
initial HotSync®, create a NEW user name for the i500. You will then
need to use the Palm Install tool or your other application's install
programs to finish setting up your i500.
Question: Can I use my existing email client on my SPH-i500?
Answer: Maybe… Existing email clients like Eudora and MultiMail Pro
have been tested and they work properly on the i500. A problem MAY exist
if you are having to dial into a corporate network for security reasons.
The configuration of the PCS's Vision network precludes dialing a
discrete phone number for data access: you must instead dial into the
Vision network to access mail servers or any other Internet resources.
Many corporate networks require you to dial into a secure access device
Section 2: Understanding Your Phone
2R: Troubleshooting 170
for access to their mail servers. If this is the case, you may not be able to
access your email. Sprint has personal and enterprise editions of their
Business Connection software, which provides a client that will allow you
to access your MS-Outlook (and some other email clients) directly from
your i500. Information and downloads of these clients are available on
the aforementioned security issues with the network you're trying to
access, simply follow the directions that come with whatever email
application you want to use. Typically you will need the mail server’s
complete Internet hostname or IP address, whether access is setup for
POP3 or IMAP protocol for remote access, and your username/password
for the mail server to set up the application, all of which your email
administrator can provide for you.
Question: How can I do a HotSync modem sync with my i500?
Answer: Due to the design of the PCS Vision network, you CANNOT do a
modem sync. However, if your system is on the Internet, you can, instead
do a Network sync. Please see “Performing a HotSync Operation via a
Network” on page 156 of the Online User Manual for instructions on how
to set up a network sync.
Question: Can I do a LAN or Network sync with my SPH-i500?
Answer: Yes, please see “Performing a HotSync Operation via a
Network” on page 151 of the Online User Manual for instructions on how
to set up a LAN or network sync.
Question: I cannot perform a HotSync operation when I press the
HotSync button on the Desktop Holder?
Answer: Performing a HotSync operation by pressing the button on the
Desktop Holder requires power from the Travel Charger. The Travel
Charger plugs into the side Desktop Holder. Make sure that the Travel
Charger is plugged into a wall outlet and then connected to the Desktop
Holder. A HotSync operation can still be performed from the device using
the HotSync screen.
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2R: Troubleshooting 171
To perform a HotSync with the device and Desktop Holder with no Travel
Charger power connected:
1. Place the device into the Desktop Holder.
2. Tap
to view the Applications menu.
3. Tap the HotSync icon
.
4. Make sure that Cradle/Cable is listed and tap
to perform the
HotSync operation.
Question: I have connected all cables, supplied power to the Desktop
Holder using the Travel Charger, and installed the required software, but
I cannot perform a HotSync?
Answer: If you plug your cradle into different physical USB ports or use
dock/undocked configurations, your system could install a different
instance of the i500 drivers on a different COM port. The COM port setting
will change based on the dock/undocked configuration. Click on the
HotSync icon in the System Tray and select Setup. Select the Local tab
and click on the drop down arrow next to "Serial Port" to select the
desired COM port. Make sure that you have Local USB selected in the
HotSync control panel as the type of connection and that Local Serial is
not checked. The cable connects to your computer as a USB cable.
To check your connection:
1. Right click on the HotSync manager icon in the tool bar.
2. If not selected, click on Local USB.
3. Try the HotSync operation again.
Question: When I perform a HotSync operation, none of my Microsoft
Outlook information is included?
Answer: If you want to synchronize Contacts, To-Do-Lists, Memos and
DateBook items between Microsoft Outlook and your i500, you must
install the PocketMirror software. Click the Install PocketMirror button to
start installing PocketMirror and follow the on screen instructions. Once
the software is installed, perform the HotSync operation again.
Section 2: Understanding Your Phone
2R: Troubleshooting 172
Question: I have PocketMirror installed, but I still cannot get my
Microsoft Outlook information to HotSync?
Answer: Open Microsoft Outlook, click on the View drop down menu,
and select Folder List. Locate and click on the PocketMirror folder.
Delete the contents in this folder and then perform the HotSync operation
again.
Fatal Errors
Question: I am receiving “Fatal Errors” when using the i500?
Answer: When you receive a fatal error message, it can sometimes be
caused by information copied during a HotSync or other applications not
operating correctly. To fix this problem, create a new user profile and
perform a HotSync® operation. To create a new user profile:
1. Perform a hard reset (for more information on performing a hard
reset, see the i500 Online Guide) and place the i500 into the cradle.
2. Launch the PalmTM Desktop application on the desktop/laptop
computer.
3. Click on Tools and select Users.
4. Click the New button and enter a name for the user.
5. Click OK exit the User screen.
6. Press the HotSync button on the cradle.
7. Select the new user profile in the HotSync dialog box.
8. Add one application at a time from the old profile to determine if one
is corrupted.
Section 2: Understanding Your Phone
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USB Problems
Question: I occasionally see an error message when HotSync starts up
that says that Com port X is not available or the Com port setting changes
when I plug the i500's USB port into my system.
Answer: There are additional USB drivers that were installed when you
went through the setup from the i500 distribution CD for the Samsung
USB Composite Device and the Samsung CDMA modem. These drivers
are not actually used during HotSync operations. As with all USB TAPI
Com port drivers, the Com number being used will change if you plug
the cable into a different physical USB port on many systems and laptops.
Additionally, if you have other Palm OS® serial devices, or Palm OS
devices with USB-to-Serial converters like the Samsung SPH-i500 or the
PalmTM USB Connect device, you must maintain Local Serial checked
in order to sync these devices. The i500 is a native mode USB device; you
MUST have Local USB checked to avoid problems during HotSync
operations. We recommend that you leave the Local Serial entry
UNCHECKED, unless you are actively syncing one of your other devices. If
you see any error messages regarding Com port availability from
HotSync, just hit the OK button. As long as the Local USB setting is
checked, you will HotSync without problem.
Question: Why is the computer asking for USB drivers when I plug in the
USB interface cable?
Answer: The cable cannot be plugged in the computer before the drivers
are installed using the Installation CD that came with your phone. DO
NOT ATTEMPT to install the drivers using the Windows Hardware
Manager. Unplug the cable from the computer. Perform the driver
installation procedure to install the drivers and then plug the cable back
in to the computer.
Section 2: Understanding Your Phone
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Question: I plugged in my USB cable while Windows was booting up and
I cannot perform a HotSync?
Answer: If the cable was plugged in while Windows was booting up,
there is a chance that the USB bus was being scanned before the cable
was connected. Later on when the bus was scanned again, it noticed that
the new device was present and added it to the list of devices. This may
cause unreliable results or behavior. Unplug the cable and reboot the
system. Wait until the system is done booting and then plug in the cable.
The cable can be unplugged or plugged in at anytime when the system is
active.
Resetting the i500
Question: How do I perform a soft reset on my i500?
Note: When you perform a Soft Reset, no stored data is lost.
Answer: Use the stylus briefly to press the reset button on the i500
located on the bottom of the phone, next to the power/accessory interface
connector.
Question: How do I perform a hard reset?
Note: All data is lost when a hard reset is performed. The handset is reset
to the factory settings. See "Settings Chart" on page 168.
Answer: To perform a hard reset:
1. Press and hold the phone button ( ) located on the side of the
phone, then use the stylus reset tool (unscrew the stylus to access the
reset tool) to press the reset button.
2. Remove the stylus reset tool from the rest hole and wait for the
PalmTM Screen to display, then release the phone button. An “Erase
all data” screen is displayed confirming the hard reset.
3. Press the up scroll key on the front of the phone to perform the
hard reset.
Section 2: Understanding Your Phone
2R: Troubleshooting 175
Operating Systems
Question: Can I set up new entries or modify the existing entry in the
Palm OS® Network Panel?
Answer: NO! Access to the Internet is via the PCS Vision network; the
setup/configuration in the PCS Network Panel entry should not be
modified in any way, or else you may no longer be able to access the
network. Please note that if you change your Vision password on the
Sprint Website, the password in the Network Panel is automatically
updated wirelessly! Unlike previous Palm OS devices, any devices enabled
on the PCS Vision network cannot dial out through the network, so
although it is physically possible to set up a different network connection
on the device, you will not be able to access it.
Question: Can I use this with my Macintosh computer?
Answer: The i500 is not supported for use with Macintosh computers.
Question: Does this work with Windows 95, 98, XP, or 2000?
Answer: Yes. Make sure that PalmTM OS version 4.1 is installed. Prior
versions of the Palm desktop will not operate correctly with the platforms.
Question: I get an error message about not having the proper rights to
perform this function when using Windows XP or 2000?
Answer: In Windows XP and 2000 you must have “Standard User
Rights.” If you are working on a network, please see your IT department
or consult the Microsoft documentation for more information.
Section 2: Understanding Your Phone
2R: Troubleshooting 176
Question: I am having problems when trying to install a USB device or a
USB device is not recognized.
Answer: Depending on the Windows version being used, you may or
may not see a window display when you plug in the USB interface cord. If
the USB cradle was plugged in before the drivers were installed, you must
remove the incorrect driver. To make sure that there are no problems,
you must look at the system devices to make sure that there are no
devices that are conflicting with on another. To check, follow the steps
listed below:
1. Click on Start/Settings/Control Panel.
2. Double click on the System icon.
3. Click on the Devices tab.
4. Review the Universal Serial Bus controllers list and look for any
yellow exclamation point icons. These icons indicate that Windows is
having a problem with the device.
5. If you find a device that is not responding correctly, click on the entry
and press the Delete key.
6. Close the System dialog box and reboot if necessary.
Question: My phone is constantly locking up or getting fatal errors.
What should I do?
Answer: You need to make a copy of your backup folder and perform a
hard reset on your phone. To perform the operation:
1. Double click on your MY COMPUTER icon. Click on C Drive/
Program Files/PalmTM folder.
2. Right click on the Backup folder and select Copy. Paste the folder to
the desktop.
3. Return to C:\Program Files\Palm\Backup. Right click and select
Select All. Press the Delete key. Confirm the delete by
pressing Enter.
4. (THIS STEP WILL ERASE ALL DATA ON THE PHONE, make sure that
the Backup folder was copied correctly in the steps above). Perform a
hard reset on the phone by pressing the phone button and then
pressing the end of the stylus in the reset hole located on the bottom
of the phone. Release the reset pin and then the contrast button.
Press the navigation key up to select Yes.
Section 2: Understanding Your Phone
2R: Troubleshooting 177
5. Place the device back in the cradle and press the HotSync button.
6. After a successful HotSync®, install your third party applications one
at a time from the backup menu copied to the desktop using the
Palm Installer.
Palm OS® Applications
Question: Can I use my i500 to dial into my corporate RAS/email/VPN/
Fax Machine?
Answer: No. The design of the PCS Vision network only allows you to
dial the data connection for PCS Vision at #777. Once connected, you
have access to the Internet via TCP/IP networking. If supported by your
software, you can access VPN/email servers, etc by connecting to their
hostname or IP address. Since the i500 is 3G enabled, it does not support
third party dial up connections like previous versions of PDA phones.
Question: Will my existing Palm OS® Applications work with my i500?
Answer: Yes. Most Palm OS® applications work without any problems.
Question: Can I use my Palm OS® applications and talk on the phone at
the same time?
Answer: Yes. You can use the speaker phone or optional headset to talk
on the phone while working on your i500.
Question: Can I install multiple conduit applications like PocketMirror,
Intellisync, etc?
Answer: No. More than one conduit can cause system lockups and other
problems. Select one preferred conduit application and install. If you
decide later that you would like a different conduit application, remove
the PalmTM Desktop application and delete all the subdirectories, then
reinstall along with the desired conduit application.
Section 2: Understanding Your Phone
2R: Troubleshooting 178
Using your i500 with the PCS Business Connection
Palm OS Client
Problem: If you boot your system up with the i500 cradle connected AND
an active BizConn sync in progress, you may be intermittently left in a
state in which nothing happens when you press the HotSync button.
Resolution: Remove the handset from the cradle and reboot the system;
do not put handset in cradle during the boot process. Intermittently, if
you plug in the USB cable from the cradle into a booted system while the
BizConn client is actively syncing, the device may not be properly
recognized and register as a yellow-banged USB device in the Device Mgr.
Attempts to manually reinstall the driver fail.
Resolutions:
a.) Remove the handset from the cradle, plug the USB cable into a
different port and replace the handset. If you DO NOT have multiple USB
ports available, go to “b.”.
b.) Un-install yellow-banged device, unplug the USB cable from system,
remove handset from the cradle, shutdown system, plug USB cable back
in, replace handset after system fully boots.
Battery
Question: What is the battery life of my i500?
Answer: Your i500 has two batteries installed. An internal battery and an
external battery. The internal battery keeps all your stored data from
being lost when the external battery becomes fully discharged. The data
can be saved for a total of 15 hours. If the external battery is not
re-charged or another full battery connected within the 15 hours, the
data will be permanently lost. The external battery provides
approximately 2.5 hours of continuous digital talk time (1 hour in
analog) or approximately 96 hours of continuous digital standby time
(14 hours in analog). When the battery reaches 5% of its capacity, the
battery icon blinks and there is approximately two minutes of talk time
left. The phone also sounds an audible alert every 30 seconds and then
powers down.
Section 2: Understanding Your Phone
2R: Troubleshooting 179
Section 3A
PCS Service Features:
The Basics
In This Section
ᮣ
ᮣ
ᮣ
ᮣ
ᮣ
ᮣ
Using Voicemail
Text Messaging
Using Caller ID
Responding to Call Waiting
Three-Way Calling
Forwarding Your Calls
ow that you’ve mastered your phone’s fundamentals, it’s time to
explore the calling features that enhance your PCS Service.
Section 3: Using PCS Service Features
3A: The Basics 181
Using Voicemail
Setting Up Voicemail
Tip: When you are roaming off the Sprint NationwidePCS Network, you
may not receive notification of new voicemail messages. It is
recommended that you periodically check your voicemail by dialing 1 +
area code + your phone Number.
The first thing you’ll want to do after activating your phone is set up your
voicemail. The voicemail option allows others to leave messages when
your phone is turned OFF, you are out of your coverage area, when you
choose not to answer a call, or when there is no signal. To set up your
Knowing When You Have Messages
There are several different ways your phone alerts you of new messages:
ᮣ
ᮣ
ᮣ
ᮣ
By displaying a message on the screen.
By playing an assigned ringer type.
By a blinking red LED.
By displaying
at the top of your screen for voicemail messages
or page/text messages.
If a text message is too long, you can use the scroll bars to move to the
next page.
New Voicemail Message Alerts
When you receive a new voicemail message, your phone alerts you and
displays the following options. To select an option, tap it on the screen.
ᮣ
Talk - Tap the Talk button to play the voicemail.
ᮣ
Cancel - Tap the Cancel button to clear the voicemail indicator.
Section 3: Using PCS Service Features
3A: The Basics 182
Retrieving Your Voicemail Messages
Tip: To access your voicemail, you can also press and hold
.
You can review your messages directly from your phone or from any
other touch-tone phone. Voicemail messages are saved on the network,
so they are accessible anywhere.
Note: You are charged for airtime minutes when you are accessing your
voicemail.
Using the Menu Keys on Your Phone to Access Your Messages:
1. From the phone main menu, tap the Menu Launcher
2. Select Messages and tap Voicemail.
3. The Voicemail screen is displayed.
4. Tap Listen.
5. The phone automatically dials your voicemail box.
6. Enter your pass code.
Note: If this is the first time you have accessed your voicemail, the system
will prompt you to setup your mail box before listening to any new
messages. Follow the instructions given to setup your mail box.
Using a Phone Other Than Your Phone to Access Your Messages:
1. Dial your phone number.
2. When your voicemail box answers, press
.
3. Enter your pass code.
Section 3: Using PCS Service Features
3A: The Basics 183
Clearing the Voicemail Message Icon
Your phone may temporarily continue to display the icon after you have
checked your voicemail messages.
To clear the icon from the display screen:
1. Tap the Voicemail icon on the top of the phone main screen.
2. The Messages screen is displayed. Tap Voicemail from the
message list.
3. Tap the Reset button.
Text Messaging
Text messaging allows you to stay connected to friends, family, and
co-workers 24 hours a day with always-on text capabilities anywhere on
the enhanced Sprint Nationwide PCS Network. New text messages can be
received anywhere at anytime while you are located in the Sprint
Nationwide PCS Network.
Deleting All Messages
To delete all messages:
1. Tap
to view the Application menu.
2. Tap
for Messages.
3. Tap Page/Text from the drop down menu.
4. Press and select Delete All.
5. Tap Yes to confirm the deletion.
6. Tap Done to exit.
Signing Up for Updates
With Updates, you can have news and information sent directly to your
PCS Phone at the times you choose.
To select the information you want to send to your PCS Phone:
1. From your computer, log on to the Internet.
2. Go to the site from which you want to receive information. A few of
®
®
®
the sites you can visit are America Online , Yahoo! , MSN and
®
eBay . (The location where you request updates within each site will
vary.)
Section 3: Using PCS Service Features
3A: The Basics 184
3. Where indicated on the site, input your 10-digit PCS Phone Number
followed by “@messaging.sprintpcs.com.” For example:
Upon completing the registration process, you should begin receiving
updates on your PCS Phone as requested.
Viewing Pictures
A picture URL can be sent using text messaging. The URL can be
extracted from the message and then displayed in the Web browser.
Note: You must have a PCS Vision account to view the image.
To view the image:
1. Tap
to view the Application menu.
2. Tap
for Messages.
3. Tap the desired message from the list that contains the image. The
message will say “You have a picture! Click GO to view.”
4. Tap
and select Extract Info.
5. Tap the Launch button to view the image in the Web browser.
Using Caller ID
Caller ID lets you know who’s calling by displaying the number of the
person calling when your phone rings. Similarly, if you call someone
who has this feature, your phone number displays on their phone. If the
caller’s name and number are already stored in your Internal Phone
Book, the corresponding name appears with the number.
To block your phone number from being displayed for a specific
outgoing call:
1. Tap
2. Enter the number you want to call.
3. Press (if Roaming press
.
first).
To permanently block your number, call PCS Customer Solutions.
Section 3: Using PCS Service Features
3A: The Basics 185
Responding to Call Waiting
Tip: For those calls where you don’t want to be interrupted, you can
temporarily disable call waiting by pressing
before placing
your call. Call Waiting is automatically reactivated once you end the call.
You can answer an incoming call while on an existing call. If you are on
an existing call and another call is received, a tone is heard and a call
waiting message is displayed on the screen. If the caller is stored in the
address book, their name is also displayed.
Answering a Waiting Call
1. Tap the
button. The phone connects to the other call while
placing the existing caller on hold.
2. Tap the
button again to switch back over to the original caller.
Three-Way Calling
Three way calling allows you to talk to two different people at the same
time. When using this feature, normal airtime rates apply for each of the
two calls.
1. Enter the number you wish to call and tap
.
2. During the conversation, tap
.
3. Dial the second person.
4. Tap
. When the person answers, tap
again to connect all
three parties.
If one of the people you called hangs up, you and the remaining caller
stay connected. If you initiated the call and are the first one to hang up,
all three calls are disconnected.
Section 3: Using PCS Service Features
3A: The Basics 186
Forwarding Your Calls
Call Forwarding lets you to forward all your incoming calls to another
phone number - even when your phone is turned off. You can still make
calls from your phone with Call Forwarding activated.
Note: You are charged a higher rate for calls you have forwarded. Contact
Sprint for more information.
To Activate Call Forwarding:
1. Tap
2. Enter the area code and phone number where the incoming calls are
forwarded.
3. Tap
. A confirmation tone is heard that confirms the activation
of Call Forwarding.
To Deactivate Call Forwarding:
1. Press
2. Press
. A confirmation tone is heard that confirms the
deactivation of Call Forwarding.
Section 3: Using PCS Service Features
3A: The Basics 187
Section 3B
PCS VisionSM
In This Section
ᮣ
Browsing the Web
ᮣ
PCS Business ConnectionSM
CS VisionSM brings you clarity you can see and hear, with enhanced,
always-on mobile multimedia capabilities like email, pictures and
games that are easy to learn and use. This rich, colorful graphic experience
will be visually comparable to your home or office computer. It's a
revolutionary way to look at wireless.
P
Section 3: Using PCS Service Features
3B: PCS Vision 188
Browsing the Web on Your Phone
Launching the Web
To launch the Web:
1. Tap
to launch the applications menu.
2. Tap the Blazer icon
.
Your User Name
When you buy a PCS Phone and sign up for service, you are assigned a
user name. Then, when you use PCS Vision Services, your user name is
submitted to identify you to the Sprint Nationwide PCS Network. The user
name is also useful as an address for email and instant messaging, as a
way to personalize Internet services, and as an online virtual identity.
A user name is typically based on the customer's name and a number,
followed by "@sprintpcs.com." For example, the third John Smith to
sign up for PCS Vision Services might have [email protected]
as his user name. If you want a particular user name, you can visit
www.sprintpcs.com and get the name you want – as long as nobody
else has it! To view the current user name, see "Changing the Greeting"
Note: If you already have a PCS Mail User Name, that will automatically
become your PCS Vision User Name.
Your user name will be automatically programmed into your PCS Phone.
You don't have to enter it.
Section 3: Using PCS Service Features
3B: PCS Vision 189
Net Guard
When first connecting to the Internet, the Net Guard will appear to
confirm that you want to connect. It helps you avoid accidental
connections.
To change your Net Guard settings:
1. Tap
2. Tap the Blazer icon
3. Tap and select Options and tap Blazer Preferences.
to launch the applications menu.
.
4. Tap the box to place a check next to “Ask before establishing
Internet Connection”.
5. Tap
to save and exit.
Note: When On, the Net Guard will appear only once per session. The
Net Guard does not appear if the phone is merely re-connecting due to a
time-out.
Browsing the Web
Browsing the Web is easy once you've learned a few basics. Here are some
tips for browsing the Web with PCS Vision:
Scrolling
As with other parts of your phone's menu, you'll have to scroll up and
down to see everything on some Websites.
ᮣ
Press the volume or Up/Down Scroll Keys.
Going Back
ᮣ
Tap the back arrow located on the bottom of the display.
Going Home
ᮣ
Tap the home icon
located on the bottom of the display.
Going to a Specific Website
To go to a particular Website by entering a URL (Website address):
1. Tap
2. Enter the URL using your keypad or On-Screen keyboard.
3. Tap
for the Bookmarks icon and tap
.
.
Section 3: Using PCS Service Features
3B: PCS Vision 190
Note: Not all Websites are viewable on your phone.
Creating a Bookmark
Bookmarks allow you to store the address of favorite Websites for easy
access at a later time.
To create a bookmark:
1. Connect to the Internet and navigate to the desired Website.
2. Tap the
Bookmarks icon.
3. Tap an empty box to display the New Bookmark screen.
4. Tap the Use Current button to automatically fill out the description
and current Website URL information.
5. Tap
to save and exit.
Note: Bookmarking a page does not store the page contents, just
its address.
Note: Some pages cannot be bookmarked. Whether a particular Web
page may be marked is controlled by its creator.
Accessing a Bookmark
To access a bookmark:
1. Connect to the Internet and navigate to the desired Website.
2. Tap the
Bookmarks icon.
3. Tap the desired bookmark box.
Deleting a Bookmark
1. Tap the
Bookmarks icon.
2. Tap the Edit button.
3. Tap the desired bookmark box.
4. Tap the Delete button.
5. Tap OK to confirm deletion.
Section 3: Using PCS Service Features
3B: PCS Vision 191
Reloading a Web Page
1. Tap
, select Page, and tap Refresh.
Tip: You can also use the shortcut stroke with the letter “R” in the Graffiti
writing area.
Restarting the Web Browser
If the Web browser appears to be malfunctioning or stops responding,
you can usually fix the problem by simply restarting the browser.
To restart the Web browser:
1. Tap
to launch the applications menu.
2. Tap the Blazer icon
.
Section 3: Using PCS Service Features
3B: PCS Vision 192
PCS Business ConnectionSM
Personal Edition
PCS Business ConnectionSM Personal Edition is designed to offer secure
wireless access to both Microsoft® Outlook® and Lotus Notes®.
PCS Business Connection Personal Edition delivers the
following features:
ᮣ
Business email access: Read, reply to, forward, delete and
compose your company email.
ᮣ
Company directory and contacts: Search, view, call, and email
contacts from your company's directory. Do all this and add/edit
your personal contacts.
ᮣ
ᮣ
Work calendar: Accept and reject meetings, view daily summaries
and details, navigate to various dates.
Files/information on your PC: Browse folders, download and
view documents from any device using a PC browser or Pocket
Internet Explorer.
To use PCS Business Connection Personal Edition, install Business
Connection Personal Edition software on your work PC. This allows data
to be securely retrieved in real-time by your phone when connected to the
Sprint Nationwide PCS Network. There is a monthly charge for PCS
Business Connection, and usage charges will also apply.
When your work PC isn't on, you can share connections with your
co-workers so that you always have access to your email, calendar and
contacts. Your data remains secure behind the corporate firewall and any
changes you make on your phone are instantly updated on your
corporate server without the need to synchronize.
Additional Business Connection solutions are available to your company.
Section 3: Using PCS Service Features
3B: PCS Vision 193
PCS Vision FAQs
How will I know when my phone is ready for PCS Vision Service?
Your user name (for example, [email protected]) will display
on your phone's display screen if “User Name” is selected for the
greeting. For more information on setting the greeting, see "Changing
How do I sign-in for the first time?
You are automatically signed in to PCS Vision Services when you turn on
your phone.
How do I know when my phone is connected to PCS Vision Services?
Your phone automatically connects when PCS Vision Service is used or
an incoming message arrives. Your phone will also display the icon.
(Connecting takes about 10-12 seconds.)
Can I make calls and use PCS Vision Services at the same time?
You cannot use voice and data services simultaneously. If you receive a
call while the data service is active, the call will be forwarded into
voicemail. You can place an outgoing call at any time, but it will
interrupt any in-progress data session.
When is my data connection active?
Your connection is active when data is being transferred. Outgoing calls
are allowed, but incoming calls go directly to voicemail. When active, the
indicator flashes on your phone’s display screen.
When is my data connection dormant?
If no data is received for 10 seconds, the connection goes dormant. When
the connection is dormant, voice calls are allowed. (The connection can
go active again quickly.) If no data is received for a long time, the
connection will terminate.
Section 3: Using PCS Service Features
3B: PCS Vision 194
Can I sign out of data services?
You can sign out without turning off your phone, however you will not be
able to browse the Web or use other PCS Vision Services. While signed
out, you can still place or receive phone calls, check voicemail, and use
other voice services. You may sign in again at any time. To sign out, tap
.
Section 3: Using PCS Service Features
3B: PCS Vision 195
Section 3C
PCS Voice CommandSM
In This Section
ᮣ
PCS Voice CommandSM
ith Sprint, the first wireless provider to offer innovative
PCS Voice Command technology, reaching your friends, family,
co-workers and teammates has never been easier – especially when you’re
on the go. You can even listen to Web-based information such as news, stock
quotes, weather, sports and much more. Your voice does it all with
PCS Voice Command.
Section 3: Using PCS Service Features
3C: PCS Voice Command 196
Getting Started With PCS Voice Command
With PCS Voice Command:
ᮣ
ᮣ
ᮣ
You can store all your contact’s phone numbers, so you can simply
say the name of the person you want to call.
There’s no need to punch in a lot of numbers, memorize voicemail
passwords or try to dial while you’re driving.
You can call anyone in your address book – even if you don’t
remember their phone number.
It’s Easy to Get Started
Just dial
from your PCS Phone to activate the service and
listen to brief instructions directly from your phone. There is a monthly
charge for PCS Voice Command.
Creating Your Own Address Book
You can program up to 500 names into your personal address book, with
each name having up to five phone numbers. That’s 2,500 phone
numbers – and with the advanced technology of PCS Voice Command –
you can have instant access to all of them.
There are four ways to update your address book:
ᮣ
Use Voice Recordings: Simply dial
and say, “Add
name.” You will then be asked to say the name and number you
want to add to your personal address book. Your address book can
store up to 20 voice recorded names at once.
ᮣ
ᮣ
functional Web-based address book to create and update your contacts.
Use an Existing Address Book: Automatically merge address
books from desktop software applications with Sprint SyncSM Services
for no additional charge. Simply click on the “Click to synchronize”
button within your PCS Voice Command personal address book at
Section 3: Using PCS Service Features
3C: PCS Voice Command 197
ᮣ
Call Directory Assistance: If you don’t have a computer or
Internet access handy, you can have PCS Directory Assistance look
up phone numbers for you and automatically add them to your
address book. Just say, “Call operator,” and we’ll add two names and
numbers to your address book for our standard directory assistance
charge.
Making a Call With PCS Voice Command
1. Once you’ve signed up for PCS Voice Command and created your
address book, all you do is press
followed by the prompt “Ready.”
. You’ll hear a tone
2. After the “Ready” prompt, simply say, in a natural voice, “Call” and
the name of the person or the number you’d like to call. For
example, you can say, “Call Jane Smith at work,” “Call John Baker
on the mobile phone,” “Call 555-1234” or “Call Bob Miller.”
3. Your request will be repeated and you will be asked to verify. Say
“Yes” to call the number or person. Say “No” if you wish to cancel.
4. The number will automatically be dialed. Keep in mind that
PCS Voice Command recognizes not only your voice, but any voice, so
that others can experience the same convenience if they use your phone.
For more helpful hints on PCS Voice Command, including a list of
recognized commands and an interactive tutorial, visit
Accessing Information Using
PCS Voice Command
1. Press
.
2. Say “Call the Web.” (To access, listen to and respond to email, once
email has been set up, say “Call My Email.”)
3. Choose from a listing of information categories like news, weather,
sports and more.
Note: PCS Voice Command is not available while roaming off the
enhanced Sprint Nationwide PCS Network.
Section 3: Using PCS Service Features
3C: PCS Voice Command 198
4A
Safety
In This Section
ᮣ
ᮣ
ᮣ
ᮣ
Getting the Most Out of Your Reception
Maintaining Safe Use of and Access to Your Phone
Caring for the Battery
Acknowledging Special Precautions and the FCC Notice
art of getting the most out of your PCS Phone is knowing where and
how it works at optimum efficiency. This section outlines performance
and safety guidelines that ensure you experience the full quality that your
PCS Phone was designed to give you.
P
Section 4: Safety Guidelines and Warranty Information
4A: Safety 200
Getting the Most Out of Your Reception
Keeping Tabs on Signal Strength
The quality of each call you make or receive depends on the signal
strength in your area. Your phone informs you of the current signal
strength by displaying a number of bars next to the signal strength icon.
The more bars displayed, the stronger the signal. If you’re inside a
building, being near a window may give you better reception.
Understanding the Power Save Feature
If your phone is unable to find a signal after 15 minutes of searching, a
Power Save feature is automatically activated. If your phone is active, it
periodically rechecks service availability or you can check it yourself by
pressing any key. Anytime the Power Save feature is activated, a message
displays on the screen. When a signal is found, your phone returns to
standby mode.
Understanding How Your Phone Operates
Your phone is basically a radio transmitter and receiver. When it’s turned
on, it receives and transmits radio frequency (RF) signals. When you use
your phone, the system handling your call controls the power level. This
power can range from 0.006 watts to 0.2 watts in digital mode.
Knowing Radio frequency Safety
The design of your PCS Phone complies with updated NCRP standards
described below.
In 1991-92, the Institute of Electrical and Electronics Engineers (IEEE)
and the American National Standards Institute (ANSI) joined in
updating ANSI’s 1982 standard for safety levels with respect to human
exposure to RF signals. More than 120 scientists, engineers and
physicians from universities, government health agencies and industries
developed this updated standard after reviewing the available body of
research. In 1993, the Federal Communications Commission (FCC)
adopted this updated standard in a regulation. In August 1996, the FCC
adopted hybrid standard consisting of the existing ANSI/IEEE standard
and the guidelines published by the National Council of Radiation
Protection and Measurements (NCRP).
Section 4: Safety Guidelines and Warranty Information
4A: Safety 201
Maintaining Your Phone’s Peak Performance
There are several simple guidelines to operating your phone properly and
maintaining safe, satisfactory service.
ᮣ
ᮣ
ᮣ
Don’t use the phone if the antenna is damaged.
Speak directly into the mouthpiece.
Avoid exposing your phone and accessories to rain or liquid spills.
If your phone does get wet, immediately turn the power off and
remove the battery. If it’s inoperable, return it to a Sprint Store or
call PCS Customer Solutions for service.
Note: For the best care of your phone, only Sprint authorized personnel
should service your phone and accessories. Faulty service may void
the warranty.
Maintaining Safe Use of and Access to
Your Phone
FAILURE TO FOLLOW THE INSTRUCTIONS OUTLINED MAY LEAD TO
SERIOUS PERSONAL INJURY AND POSSIBLE PROPERTY DAMAGE
Using Your Phone While Driving
Talking on your phone while driving (or operating the phone without a
hands-free device) is prohibited in some jurisdictions. Laws vary as to
specific restrictions. Remember that safety always comes first.
When using your phone in the car:
ᮣ
Get to know your phone and its features, such as speed dial
and redial.
ᮣ
ᮣ
ᮣ
When available, use a hands-free device.
Position your phone within easy reach.
Let the person you are speaking to know you are driving; if necessary,
suspend the call in heavy traffic or hazardous weather conditions.
Do not take notes or look up phone numbers while driving.
Dial sensibly and assess the traffic; if possible, place calls when
stationary or before pulling into traffic.
ᮣ
ᮣ
ᮣ
Do not engage in stressful or emotional conversations that may
divert your attention from the road.
Section 4: Safety Guidelines and Warranty Information
4A: Safety 202
ᮣ
ᮣ
ᮣ
Dial to report serious emergencies. It’s free from your wireless phone.
Use your phone to help others in emergencies.
Call roadside assistance or a special non-emergency wireless number
when necessary.
Tip: Purchase an optional Hands-Free Car Kit.
Following Safety Guidelines
To operate your phone safely and efficiently, always follow any special
regulations in a given area. Turn your phone off in areas where use is
forbidden or when it may cause interference or danger.
Using Your Phone Near Other Electronic Devices
Most modern electronic equipment is shielded from radio frequency (RF)
signals. However, RF signals from wireless phones may affect
inadequately shielded electronic equipment.
RF signals may affect improperly installed or inadequately shielded
electronic operating systems and/or entertainment systems in motor
vehicles. Check with the manufacturer or their representative to
determine if these systems are adequately shielded from external RF
signals. Also check with the manufacturer regarding any equipment that
has been added to your vehicle.
Consult the manufacturer of any personal medical devices, such as
pacemakers and hearing aids, to determine if they are adequately
shielded from external RF signals.
Note: Always turn off the phone in health care facilities and request
permission before using the phone near medical equipment.
Turning Off Your Phone Before Flying
Turn off your phone before boarding any aircraft. To prevent possible
interference with aircraft systems, the U.S. Federal Aviation
Administration (FAA) regulations require you to have permission from a
crew member to use your phone while the plane is on the ground. To
prevent any risk of interference, FCC regulations prohibit using your
phone while the plane is in the air.
Section 4: Safety Guidelines and Warranty Information
4A: Safety 203
Turning Off Your Phone in Dangerous Areas
To avoid interfering with blasting operations, turn off your phone when
in a blasting area or in other areas with signs indicating that two-way
radios should be turned off. Construction crews often use remote-control
RF devices to set off explosives.
Turn off your phone when you’re in any area that has a potentially
explosive atmosphere. Although it’s rare, your phone or its accessories
could generate sparks. Sparks could cause an explosion or a fire resulting
in bodily injury or even death. These areas are often, but not always,
clearly marked. They include:
ᮣ
ᮣ
ᮣ
ᮣ
Fueling areas such as gas stations.
Below deck on boats.
Fuel or chemical transfer or storage facilities.
Areas where the air contains chemicals or particles such as grain,
dust or metal powders.
ᮣ
Any other area where you would normally be advised to turn off your
vehicle’s engine.
Note: Never transport or store flammable gas, liquid or explosives in the
compartment of your vehicle that contains your phone or accessories.
Restricting Children’s Access to your Phone
Your PCS Phone is not a toy. Children should not be allowed to play with
it because they could hurt themselves and others, damage the phone or
make calls that increase your phone bill.
Section 4: Safety Guidelines and Warranty Information
4A: Safety 204
Caring for the Battery
Protecting Your Battery
The guidelines listed below help you get the most out of your
battery’s performance.
ᮣ
Use only Sprint-approved batteries and desktop chargers. These
chargers are designed to maximize battery life. Using other batteries
or chargers voids your warranty and may cause damage.
In order to avoid damage, charge the battery only in temperatures
that range from 32º F to 104º F (0º C to 40º C).
ᮣ
ᮣ
Don’t use the battery charger in direct sunlight or in high humidity
areas, such as the bathroom.
ᮣ
ᮣ
ᮣ
ᮣ
Never dispose of the battery by incineration.
Keep the metal contacts on top of the battery clean.
Don’t attempt to disassemble or short-circuit the battery.
The battery may need recharging if it has not been used for a long
period of time.
ᮣ
ᮣ
It’s best to replace the battery when it no longer provides acceptable
performance. It can be recharged hundreds of times before it needs
replacing.
Don’t store the battery in high temperature areas for long periods of
time. It’s best to follow these storage rules:
Less than one month:
4º F to 140º F (-20º C to 60º C)
More than one month:
4º F to 113º F (-20º C to 45º C)
Disposal of Lithium Ion (LiIon) Batteries
For safe disposal options of your LiIon batteries, contact your nearest
Sprint-authorized service center.
Special Note: Be sure to dispose of your battery properly. In some areas,
the disposal of batteries in household or business trash may be
prohibited.
Note: For safety, do not handle a damaged or leaking LiIon battery.
Section 4: Safety Guidelines and Warranty Information
4A: Safety 205
Acknowledging Special Precautions and the
FCC Notice
FCC Notice
The phone may cause TV or radio interference if used in close proximity
to receiving equipment. The FCC can require you to stop using the phone
if such interference cannot be eliminated.
Vehicles using liquefied petroleum gas (such as propane or butane) must
comply with the National Fire Protection Standard (NFPA-58). For a
copy of this standard, contact the National Fire Protection Association,
One Batterymarch Park, Quincy, MA 02269, Attn: Publication
Sales Division.
Cautions
Any changes or modifications to your phone not expressly approved in
this document could void your warranty for this equipment, and void
your authority to operate this equipment. Only use approved batteries,
antennas and chargers. The use of any unauthorized accessories may be
dangerous and void the phone warranty if said accessories cause damage
or a defect to the phone.
Although your phone is quite sturdy, it is a complex piece of equipment
and can be broken. Avoid dropping, hitting, bending or sitting on it.
Body-Worn Operation
To maintain compliance with FCC RF exposure guidelines, if you wear a
handset on your body, use the Sprint supplied or approved carrying case,
holster or other body-worn accessory. If you do not use a body-worn
accessory, ensure that the antenna is at least one inch (2.5 centimeters)
from your body when transmitting. Use of non-Sprint approved
accessories may violate FCC RF exposure guidelines.
For more information about RF exposure, please visit the FCC Website at
Section 4: Safety Guidelines and Warranty Information
4A: Safety 206
Specific Absorption Rates (SAR) for Wireless Phones
The SAR is a value that corresponds to the relative amount of RF energy
absorbed in the head of a user of a wireless handset.
The SAR value of a phone is the result of an extensive testing, measuring
and calculation process. It does not represent how much RF the phone
emits. All phone models are tested at their highest value in strict
laboratory settings. But when in operation, the SAR of a phone can be
substantially less than the level reported to the FCC. This is because of a
variety of factors including its proximity to a base station antenna, phone
design and other factors. What is important to remember is that each
phone meets strict federal guidelines. Variations in SARs do not represent
a variation in safety.
All phones must meet the federal standard, which incorporates a
substantial margin of safety. As stated above, variations in SAR values
between different model phones do not mean variations in safety. SAR
values at or below the federal standard of 1.6 W/kg are considered safe for
use by the public.
The highest reported SAR values of the SPH-i500 are:
AMPS mode (Part 22) - Head: 1.40 W/kg; Body-worn: .989 W/kg
PCS mode (Part 24) - Head: 1.37 W/kg; Body-worn: .714 W/kg
FCC Radio frequency Emission
This phone meets the FCC Radio frequency Emission Guidelines. FCC ID
number: A3LSPHi500. More information on the phone's SAR can be
Section 4: Safety Guidelines and Warranty Information
4A: Safety 207
Owner’s Record
The model number, regulatory number and serial number are located
on a nameplate inside the battery compartment. Record the serial
number in the space provided below. This will be helpful if you need to
contact us about your phone in the future.
Model: PCS Phone SPH-i500
Serial No.:
User Guide Proprietary Notice
CDMA Technology is licensed by QUALCOMM Incorporated under one or
more of the following patents:
4,901,307 5,109,390 5,267,262 5,416,797
5,506,865 5,544,196 5,657,420 5,101,501
5,267,261 5,414,796 5,504,773 5,535,239
5,600,754 5,778,338 5,228,054 5,337,338
5,710,784 5,056,109 5,568,483 5,659,569
5,490,165 5,511,073
eZiText is a registered trademark of Zi Corporation. All other trademarks
are the property of their respective owners.
Section 4: Safety Guidelines and Warranty Information
4A: Safety 208
Section 4B
Manufacturer’s Warranty
In This Section
ᮣ
Manufacturer’s Warranty
his section contains the manufacturer’s warranty for your PCS Phone.
For information about the Terms and Conditions of your PCS Service,
please see the Start Here guide included with your phone. For the most
T
Section 4: Safety Guidelines and Warranty Information
4B: Manufacturer’s Warranty 209
Manufacturer’s Warranty
STANDARD LIMITED WARRANTY
What is Covered and For How Long? SAMSUNG TELECOMMUNICATIONS AMERICA,
L.P. ("SAMSUNG") warrants to the original purchaser ("Purchaser") that SAMSUNG's
Phones and accessories ("Products") are free from defects in material and
workmanship under normal use and service for the period commencing upon the
date of purchase and continuing for the following specified period of time after that
date:
Phone
Batteries
1 Year
1 Year
Leather Case/Pouch
Holster
Other Phone Accessories
90Days
90 Days
1 Year
What is Not Covered? This Limited Warranty is conditioned upon proper use of
Product by Purchaser. This Limited Warranty does not cover: (a) defects or damage
resulting from accident, misuse, abuse, neglect, unusual physical, electrical or
electromechanical stress, or modification of any part of Product, including antenna,
or cosmetic damage; (b) equipment that has the serial number removed or made
illegible; (c) any plastic surfaces or other externally exposed parts that are scratched
or damaged due to normal use; (d) malfunctions resulting from the use of Product in
conjunction with accessories, products, or ancillary/peripheral equipment not
furnished or approved by SAMSUNG; (e) defects or damage from improper testing,
operation, maintenance, installation, or adjustment; (f) installation, maintenance,
and service of Product, or (g) Product used or purchased outside the United States or
Canada. This Limited Warranty covers batteries only if battery capacity falls below
80% of rated capacity or the battery leaks, and this Limited Warranty does not cover
any battery if (i) the battery has been charged by a battery charger not specified or
approved by SAMSUNG for charging the battery, (ii) any of the seals on the battery are
broken or show evidence of tampering, or (iii) the battery has been used in
equipment other than the SAMSUNG phone for which it is specified.
What are SAMSUNG's Obligations? During the applicable warranty period, SAMSUNG
will repair or replace, at SAMSUNG's sole option, without charge to Purchaser, any
defective component part of Product. To obtain service under this Limited Warranty,
Purchaser must return Product to an authorized phone service facility in an adequate
container for shipping, accompanied by Purchaser's sales receipt or comparable
substitute proof of sale showing the date of purchase, the serial number of Product
and the sellers' name and address. To obtain assistance on where to deliver the
Product, call Samsung Customer Care at 1-888-987-4357. Upon receipt, SAMSUNG
will promptly repair or replace the defective Product. SAMSUNG may, at SAMSUNG's
sole option, use rebuilt, reconditioned, or new parts or components when repairing
any Product or replace Product with a rebuilt, reconditioned or new Product.
Repaired/replaced leather cases, pouches and holsters will be warranted for a period
of ninety (90) days. All other repaired/replaced Product will be warranted for a period
Section 4: Safety Guidelines and Warranty Information
4B: Manufacturer’s Warranty 210
equal to the remainder of the original Limited Warranty on the original Product or
for 90 days, whichever is longer. All replaced parts, components, boards and
equipment shall become the property of SAMSUNG. If SAMSUNG determines that any
Product is not covered by this Limited Warranty, Purchaser must pay all parts,
shipping, and labor charges for the repair or return of such Product.
What Are the Limits On SAMSUNG's Liability? EXCEPT AS SET FORTH IN THE
EXPRESS WARRANTY CONTAINED HEREIN, PURCHASER TAKES THE PRODUCT "AS
IS," AND SAMSUNG MAKES NO WARRANTY OR REPRESENTATION AND THERE ARE
NO CONDITIONS, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, OF ANY
KIND WHATSOEVER WITH RESPECT TO THE PRODUCT, INCLUDING BUT NOT
LIMITED TO:
·THE MERCHANTABILITY OF THE PRODUCT OR ITS FITNESS FOR ANY
PARTICULAR PURPOSE OR USE;
·WARRANTIES OF TITLE OR NON-INFRINGEMENT;
·DESIGN, CONDITION, QUALITY, OR PERFORMANCE OF THE PRODUCT;
·THE WORKMANSHIP OF THE PRODUCT OR THE COMPONENTS CONTAINED
THEREIN; OR
·COMPLIANCE OF THE PRODUCT WITH THE REQUIREMENTS OF ANY LAW, RULE,
SPECIFICATION OR CONTRACT PERTAINING THERETO.
NOTHING CONTAINED IN THE INSTRUCTION MANUAL SHALL BE CONSTRUED TO
CREATE AN EXPRESS WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO
THE PRODUCT. ALL IMPLIED WARRANTIES AND CONDITIONS THAT MAY ARISE BY
OPERATION OF LAW, INCLUDING IF APPLICABLE THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY
LIMITED TO THE SAME DURATION OF TIME AS THE EXPRESS WRITTEN
WARRANTY STATED HEREIN. SOME STATES/PROVINCES DO NOT ALLOW
LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE
LIMITATION MAY NOT APPLY TO YOU. IN ADDITION, SAMSUNG SHALL NOT BE
LIABLE FOR ANY DAMAGES OF ANY KIND RESULTING FROM THE PURCHASE, USE,
OR MISUSE OF, OR INABILITY TO USE THE PRODUCT OR ARISING DIRECTLY OR
INDIRECTLY FROM THE USE OR LOSS OF USE OF THE PRODUCT OR FROM THE
BREACH OF THE EXPRESS WARRANTY, INCLUDING INCIDENTAL, SPECIAL,
CONSEQUENTIAL OR SIMILAR DAMAGES, OR LOSS OF ANTICIPATED PROFITS OR
BENEFITS, OR FOR DAMAGES ARISING FROM ANY TORT (INCLUDING
NEGLIGENCE OR GROSS NEGLIGENCE) OR FAULT COMMITTED BY SAMSUNG, ITS
AGENTS OR EMPLOYEES, OR FOR ANY BREACH OF CONTRACT OR FOR ANY CLAIM
BROUGHT AGAINST PURCHASER BY ANY OTHER PARTY. SOME STATES/
PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT
APPLY TO YOU.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE
OTHER RIGHTS, WHICH VARY FROM STATE TO STATE/PROVINCE TO PROVINCE.
THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE
ORIGINAL PURCHASER OF THIS PRODUCT AND STATES PURCHASER'S EXCLUSIVE
REMEDY. IF ANY PORTION OF THIS LIMITED WARRANTY IS HELD ILLEGAL OR
UNENFORCEABLE BY REASON OF ANY LAW, SUCH PARTIAL ILLEGALITY OR
UNENFORCEABILITY SHALL NOT AFFECT THE ENFORCEABILITY FOR THE
REMAINDER OF THIS LIMITED WARRANTY WHICH PURCHASER ACKNOWLEDGES
Section 4: Safety Guidelines and Warranty Information
4B: Manufacturer’s Warranty 211
IS AND WILL ALWAYS BE CONSTRUED TO BE LIMITED BY ITS TERMS OR AS
LIMITED AS THE LAW PERMITS.
THE PARTIES UNDERSTAND THAT THE PURCHASER MAY USE THIRD-PARTY
SOFTWARE OR EQUIPMENT IN CONJUNCTION WITH THE PRODUCT. SAMSUNG
MAKES NO WARRANTIES OR REPRESENTATIONS AND THERE ARE NO
CONDITIONS, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, AS TO THE
QUALITY, CAPABILITIES, OPERATIONS, PERFORMANCE OR SUITABILITY OF ANY
THIRD-PARTY SOFTWARE OR EQUIPMENT, WHETHER SUCH THIRD-PARTY
SOFTWARE OR EQUIPMENT IS INCLUDED WITH THE PRODUCT DISTRIBUTED BY
SAMSUNG OR OTHERWISE, INCLUDING THE ABILITY TO INTEGRATE ANY SUCH
SOFTWARE OR EQUIPMENT WITH THE PRODUCT. THE QUALITY, CAPABILITIES,
OPERATIONS, PERFORMANCE AND SUITABILITY OF ANY SUCH THIRD-PARTY
SOFTWARE OR EQUIPMENT LIE SOLELY WITH THE PURCHASER AND THE DIRECT
VENDOR, OWNER OR SUPPLIER OF SUCH THIRD-PARTY SOFTWARE OR
EQUIPMENT, AS THE CASE MAY BE.
This Limited Warranty allocates risk of Product failure between Purchaser and
SAMSUNG, and SAMSUNG's Product pricing reflects this allocation of risk and the
limitations of liability contained in this Limited Warranty. The agents, employees,
distributors, and dealers of SAMSUNG are not authorized to make modifications to
this Limited Warranty, or make additional warranties binding on SAMSUNG.
Accordingly, additional statements such as dealer advertising or presentation,
whether oral or written, do not constitute warranties by SAMSUNG and should not be
relied upon.
Samsung Telecommunications America, L.P.
1130 East Arapaho Road
Richardson, Texas 75081
Phone: 1-800-SAMSUNG
Phone: 1-888-987-HELP (4357)
©2002 Samsung Telecommunications America. All rights reserved.
No reproduction in whole or in part allowed without prior written approval.
Specifications and availability subject to change without notice. [080802]
Section 4: Safety Guidelines and Warranty Information
4B: Manufacturer’s Warranty 212
Index
A
Activating Your Phone 10
Address Book - Address Details 73
Address Book - Beaming entries 80
Address Book - Editing an entry 78
Address Book - Looking up an entry 79
Address Book - Making Calls 77
Address Book - Menu options 81
Address Book - Sorting 79
Address Book - Speed Dial 75
Address Book - Viewing Entries 78
Address Book - Voice Dial 76
Address Book Entry 71
Adjusting the Phone’s Volume Settings 39
Alert Notification 41
Answering Calls 32
Application Categories 57
Application Information 64
Application Launcher 57
Application Screen Icons 59
Applications Launcher 144
B
Backlight Time Length - Changing 42
Battery
Capacity 26
Charging 27
Installation 27
Battery - Caring for 205
Battery - Removing 27
Battery - Using 26
Beaming Capabilities 148
Beaming Information 65
Business Connection 193
C
Calculator 139
Calculator - Buttons 140
Index 213
Calculator - Opening 140
Calculator - Recent Calculations 141
Call Guard 54
Call Waiting 186
Caller ID 185
Connecting the Cradle 28
Controlling Your Phone’s Settings 38
current 141
Current Privacy 49
Customizing your Handheld Computer 104
D
Date Book - Private Event 88
Date Book - Rescheduling an Event 87
Date Book - Scheduling Events 84
Date Book - Scheduling Repeating Events 92
Date Book - Scheduling untimed events 86
Date Book - Setting an alarm 88
Date Book - View 89
Date Book- Menus 94
Deactivate Key Tones 36
Deleting a Memo 99
Deleting all Memos 100
Deleting Handheld Computer Applications 147
Desktop Holder - Removing the i500 29
Dialing Options 34
Directory Assistance 12
Display Screen 20
Display Screen - Changing 43
DTMF Tone 36
E
Emergency Numbers 33
End-of-Call Options 37
Expense Manager 117
Expense Manager - Creating Expense Items 118
Expense Manager - Currency and Symbol Display 123
Expense Manager - Display Options 122
Expense Manager - Expense Date 119
Index 214
Expense Manager - Expense Menus 125
Expense Manager - Expense Type 121
Expense Manager - Receipt Details 120
F
Features of Your i500 24
Fonts 64
Forwarding Your Calls 187
Front View of Phone 16
G
Getting Help 11
Getting Started With Sprint PCS Service 10
Getting to Know the Handheld Computer 101
Graffiti Writing 108
Greeting - Changing 42
H
Hard Reset 165
History - Erasing 69
History - Making a Call 67
History - Prepending a Phone Number 69
History - Saving a Phone Number 68
History - Viewing 67
HotSync 151
HotSync - Customizing 156
HotSync - File Link 158
HotSync - HotSync Operation via a Network 157
HotSync - IR HotSync Operations 159
HotSync - Local Operation 155
HotSync - Performing the first HotSync 152
HotSync - Setup Options 155
HotSync Manager and Technology 152
I
Importing Data 115
In-Call Options 35
Installing Palm Desktop 30
Installing Palm OS Applications 146
Installing Pocket Mirror 30
Installing the i500 USB Drivers 30
Index 215
L
Lock Code - Changing 48
Lock Mode - Calling 49
Locking your Phone 47
M
Making and Answering Calls 32
Managing Handheld Computer Software 143
Manufacturer’s Warranty 209
Memo Pad 126
Memo Pad - Beaming a Memo 130
Memo Pad - Deleting a Memo 130
Memo Pad - Editing Memos 129
Memo Pad - Memo Category 127
Memo Pad - Memo Pad Menu 131
Memo Pad - New Memo 127
Memo Pad - Private Memo 128
Memos - Recording 99
Menu Navigation 57
Menus 61
Missed Call Notification 33
Mute 36
N
Navigating Menus 57
Notes 63
O
Online Tips 61
Opening an Application 103
P
PCS Vision 188
Phone Number - Displaying 31
Playing a Memo 99
Plugin Screen - Changing 162
R
Record 35
Recording a Memo 99
Records - Finding 62
Records - Private 62
Index 216
Records - Sorting 62
Resetting Your Handheld 164
Resetting Your Phone 50
Ringer Types 39
Ringer Types for Messages 40
Roam Ringer 40
Roaming 51
Analog Networks 52
Other Digital Networks 52
Roam Mode 53
S
Safety 200
Security - Setting 45
Security Menu 46
Service Features 181
Setting the Time and Date 104
Setting Up Service 9
Setting Up Your Voicemail 11
Silent Mode 41
Soft Reset 164
Software Version 26
Sorting Memos 129
Special Numbers 49
Sprint PCS Services
Directory Assistance 12
Operator Services 12
System Requirements - PC 29
T
Tapping and Typing 103
Three-Way Calling 186
To Do List 132
To Do List - Checking Off 135
To Do List - Completed and Due Items 137
To Do List - Deleting 137
To Do List - Menus 138
To Do List - New 133
Index 217
To Do List - Priorities and Due Dates 135
To Do List - Setting Priorities 134
Tone Length 40
Troubleshooting 210
Turning Your Phone On and Off 25
U
Unassign a Lock Code 48
Unrestricting Calls 49
Using One/Two Touch Speed Dialing 34
Using the On-Screen keyboard 107
V
Voice Command 196
Voice Command - Creating an Address Book 197
Voice Command - Making a Call 198
Voice Services 96
Voice-Activated Dialing 97
Voicemail
Setting Up 11
Voicemail - Setting Up 182
W
Web - Browsing 189
Web - Net Guard 190
What is a Handheld Computer 102
Y
Your PCS Phone
The Basics 15
Index 218
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