PCS Vision Phone
(SPH-a660)
User’s Guide
WJ23.06_LMa660_111203_F1
Display Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Changing the Contrast. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Location Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Auto-Answer Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Locking Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Calling in Lock Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Restricting Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Using Special Numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Resetting Your Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Viewing History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Erasing Call History. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Finding Phone Book Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Viewing Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Erasing Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Using Your Phone’s Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
Using the Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
World Time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
Countdown. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
Activating Voice Recognition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
Using Digit Dial. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
Using Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
Voicemail Notification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
Making a Three-Way Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108
Using Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
Your User Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
Welcome to Sprint
Sprint has the most complete, all-digital wireless network in the
nation. Depend on it. We are committed to bringing you the best
wireless technology available. With Sprint, you get the most
complete, all-digital wireless network in the nation so all your
services work the same wherever you go on the network. We built
our network right from the start, so no matter where you are on
the enhanced Sprint Nationwide PCS Network, all your services –
whether it’s Voicemail, Caller ID, email, or Picture Mail – will
work the same.
This guide will familiarize you with our technology and your new
PCS Vision Phone through simple, easy-to-follow instructions. If
you have already reviewed the Start Here to Activate guide that was
packaged with your new phone, then you're ready to explore the
advanced features outlined in this guide.
If you have not read your Start Here to Activate guide, go to
Section One – Getting Started. This section provides all the
information you need to unlock your phone, set up your voicemail,
and much more. It also contains information on how to contact
Sprint if you have any questions about your service, wish to check
your account balance, or want to purchase additional products or
services.
Sprint is different. All your services work the same wherever you
go on the most complete, all-digital wireless network in the nation.
Welcome and thank you for choosing Sprint.
i
Introduction
This User’s Guide introduces you to PCS Service and all the
features of your new phone. It’s divided into four sections:
ࡗ Section 1: Getting Started ࡗ Section 2: Understanding Your PCS Vision Phone ࡗ Section 3: Using PCS Service Features ࡗ Section 4: Safety and Warranty Information Throughout this guide, you'll find tips that highlight special
shortcuts and timely reminders to help you make the most of your
new phone and service. The Table of Contents and Index will also
help you quickly locate specific information.
You'll get the most out of your phone if you read each section.
However, if you'd like to get right to a specific feature, simply
locate that section in the Table of Contents and click on the page
number to go directly to that page. Follow the instructions in that
section, and you'll be ready to use your phone in no time.
You can view this guide online or print it to keep it on hand. If you're
viewing it online, simply click on a topic in the Table of Contents or Index
or on any page reference. The PDF will automatically display the
appropriate page.
Note:
ii
Section 1A
Setting Up Service
In This Section
ࡗ ࡗ ࡗ ࡗ Getting Started With PCS Service
Setting Up Your Voicemail
PCS Account Passwords
Getting Help
Setting up service on your new PCS Vision Phone is quick and easy.
This section walks you through the necessary steps to set up your
phone, unlock your phone, set up your voicemail, establish passwords,
and contact Sprint for assistance with your PCS Service.
Section 1A: Setting Up Service
2
Getting Started With PCS Service
Determining if Your Phone is Already Activated
If you received your phone in the mail or purchased it at a Sprint
Store, it probably has already been activated. All you need to do is
unlock your phone.
If your phone is not activated, please refer to the Start Here Guide
included with your phone.
Unlocking Your Phone
To unlock your phone, follow these easy steps:
1. Press
to turn the phone on.
2. Select Unlock (right softkey).
To select a softkey, press the softkey button directly below the softkey
text that appears at the bottom left and bottom right of your phone’s
display screen. Softkey actions change according to the screen you’re
viewing and will not appear if there is no corresponding action available.
Note:
3. Enter your four-digit lock code. (For security purposes, the
code is not visible as you type.)
If you can’t recall your lock code, try using the last four digits of either
your Social Security number or PCS Phone Number or try 0000. If none
of these work, call PCS Customer Solutions at 1-888-211-4PCS (4727).
Tip:
Section 1A: Setting Up Service
3
Setting Up Your Voicemail
All unanswered calls to your PCS Vision Phone are automatically
transferred to your voicemail, even if your phone is in use or turned
off. Therefore, you will want to set up your voicemail and personal
greeting as soon as your PCS Vision Phone is activated.
To set up your voicemail:
1. Press and hold
.
2. Follow the system prompts to:
Ⅲ Create your pass code
Ⅲ Record your greeting
Ⅲ Record your name announcement
Ⅲ Choose whether or not to activate One-Touch Message
Access (a feature that lets you access messages simply by
pressing and holding
enter your pass code)
, bypassing the need for you to
The voicemail setup process may vary in certain Affiliate areas.
Note:
For more information about using your voicemail, see
Section 1A: Setting Up Service
4
PCS Account Passwords
As a PCS customer, you enjoy unlimited access to your personal
account information, your voicemail account, and your PCS Vision
account. To ensure that no one else has access to your information,
you will need to create passwords to protect your privacy.
Account Password
If you are the account owner, you'll have an account password to
Solutions. Your default account password is the last four digits of
your Social Security number. If you are not the account owner (if
someone else pays for your PCS Service), you can get a sub-account
Voicemail Password
You'll create your voicemail password (or pass code) when you set
more information on your voicemail password.
PCS Vision Password
If you have a PCS Vision Phone, you can set up a PCS Vision
Password. This optional password may be used to authorize
purchase of Premium Services content and to protect personal
information on multi-phone accounts.
For more information or to change your passwords, sign on to
www.sprintpcs.com or call PCS Customer Solutions at 1-888-211-4PCS
(4727).
Section 1A: Setting Up Service
5
Getting Help
Visit Our Website
You can get up-to-date information on PCS Services and Options by
When you visit us online, you can
ⅷ
ⅷ
ⅷ
ⅷ
ⅷ
ⅷ
ⅷ
Review coverage maps
Learn how to use voicemail
Access your account information
Purchase accessories
Add additional options to your service plan
Check out frequently asked questions
And more
SM
Reaching PCS Customer Solutions
You can reach PCS Customer Solutions many different ways:
ⅷ
ⅷ
ⅷ
Dial
on your PCS Phone
Sign on to your account at www.sprintpcs.com
Call us toll-free at 1-888-211-4727 (Consumer customers),
SM
1-877-CLEARPY (253-2779) (PCS Clear Pay customers), or
1-888-788-4727 (Business customers)
ⅷ
Write to us at PCS Customer Solutions, P.O. Box 8077,
London, KY 40742
Receiving Automated Invoicing Information
For your convenience, your phone gives you access to invoicing
information on your PCS Account. This information includes
balance due, payment received, invoicing cycle, and the number of
minutes used since your last invoicing cycle. (Normal airtime usage
will apply.)
To access automated invoicing information:
ᮣ Press
.
This service may not be available in all Affiliate areas.
Note:
Section 1A: Setting Up Service
6
PCS Directory Assistance
You have access to a variety of services and information through
PCS Directory Assistance, including residential, business, and
government listings; assistance with local or long-distance calls;
movie listings; and hotel, restaurant, shopping, and major local
event information. There is a per-call charge and you will be billed
for airtime.
To call PCS Directory Assistance:
ᮣ Press
.
PCS Operator Services
PCS Operator Services provides assistance when placing collect calls
or when placing calls billed to a local telephone calling card or third
party.
To access PCS Operator Services:
ᮣ Press
.
For more information or to see the latest in products and services,
PCS Operator Services may not be available in all Affiliate areas.
Note:
Section 1A: Setting Up Service
7
Section 2A
Your PCS Vision Phone: The Basics
In This Section
ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ Front View of Your Phone
Viewing the Display Screen
Features of Your PCS Vision Phone
Turning Your Phone On and Off
Using Your Phone’s Battery and Charger
Displaying Your Phone Number
Making and Answering Calls
Entering Text
Your PCS Vision Phone is packed with features that simplify your life and
expand your ability to stay connected to the people and information that
are important to you. This section will guide you through the basic
functions and calling features of your phone.
Section 2A: Your PCS Vision Phone - The Basics
9
Key Functions
1. Speaker: The speaker allows you to hear the other caller and
the different ring tones and sounds offered by your phone.
2. Signal Strength Indicator: This icon represents the signal strength
by displaying bars. The more bars displayed, the better the
signal strength.
3. Display Screen: The display screen displays all the information
needed to operate your phone.
4. Headset Jack: Allows you to plug in an optional headset for
safe, convenient hands-free conversations.
5. OK/Voicemail Key: Pressing
when navigating through a
menu accepts the highlighted choice in the menu. Pressing
for two seconds automatically dials your voicemail.
6. One Touch Internet Access: Allows you to access the Web with the
press of a button. Press and hold to automatically launch the
Web browser.
7. Volume Key: Allows you to adjust the ringer volume in standby
mode (with the flip open) or adjust the voice volume during a
call. The volume key can also be used to scroll up or down to
navigate through the different menu options. To mute the
ringer during an incoming call, press the volume key up
or down.
8. TALK Key: Allows you to place or receive a call. In standby
mode, press the key once to access the Outgoing call log. If
you press and hold the key down, you will initiate the Voice
Recognition feature.
9. Numeric Keypad: Use these keys to enter numbers, letters, and
characters.
10. Shift/Asterisk Key: Enters the asterisk [*] character for calling
features. In text entry mode, press to change the character
input type.
11. Accessory Interface Connector: This connector is used to connect
any available accessory cables to your phone.
12. Power Interface Connector: The power interface connector is used
to plug in the charging accessories.
Section 2A: Your PCS Vision Phone - The Basics
11
13. Microphone: The microphone allows the other caller to hear you
clearly when you are speaking to them.
14. Space/Pound Key: Enters the pound [#] character for calling
features. In text entry mode, press to enter a space.
15. BACK Key: Deletes characters from the display. When in a
menu, press to return to the previous menu. This key also
allows you to return to the previous screen in a PCS Vision
session.
16. END Key: Ends a call. Press and hold this key for a few seconds
to turn your phone On or Off. While in the main menu, it
returns the phone to standby mode and cancels your input.
17. Navigation Key: This key allows you to scroll through the phone
menu options, and provides a shortcut to phone functions
from standby mode.
18. MENU Key: Displays the first level or Main Menu of options.
Press
again to view the next menu page.
19. Ringer Indicator: This icon indicates that a ringer is set.
20. Battery Indicator: The battery indicator displays the amount of
remaining battery charge currently available in your phone.
When all bars are displayed in the battery icon, the phone’s
battery is fully charged. When no bars are displayed, the
phone’s battery is completely discharged or empty.
21. Position Location: This icon indicates that the position location
feature is active.
Section 2A: Your PCS Vision Phone - The Basics
12
Viewing the Display Screen
Your phone’s display screen provides a wealth of information about
your phone’s status and options. This list identifies the symbols
you’ll see on your phone’s display screen:
shows your current signal strength. (The more
lines you have, the stronger your signal.)
means your phone cannot find a signal.
tells you a call is in progress.
indicates that you have voicemail and text
messages waiting. Press
briefly to see a list of
pending messages or press and hold to dial
voicemail box.
indicates that data connection is active.
indicates that data connection is dormant or
inactive.
indicates that you are receiving information.
indicates that you are sending information.
indicates that your phone is in vibrate mode.
shows your current battery charge strength.
(Icon shown fully charged.)
indicates that position location is active.
indicates that position location is inactive.
indicates that the phone’s TTY option is on.
indicates that your phone is roaming.
indicates that your phone is in security mode.
indicates that an alarm is set on your phone.
indicates that the ringer is set at a level
between 1-8 or 1-Beep is selected.
indicates that the ringer is turned off.
indicates that something has been
downloaded to your phone.
Section 2A: Your PCS Vision Phone - The Basics
13
Display indicators help you manage your roaming charges by letting you
know when you’re off the Sprint Nationwide PCS Network and whether
you’re operating in digital or analog mode. (For more information, see
Section 2D: Controlling Your Roaming Experience on page 49.)
Note:
Features of Your PCS Vision Phone
Samsung SPH-a660
Congratulations on the purchase of your PCS Vision Phone
(SPH-a660). This phone is lightweight, easy-to-use, and reliable, and it
also offers many significant features and service options. The
following list previews some of those features and options and
provides page numbers where you can find out more:
ⅷ
Dual-band/tri mode capability allows you to make and receive
calls while on the Sprint Nationwide PCS Network and to roam
on other analog and 800 and 1900 MHz digital networks where
SM
ⅷ
ⅷ
ⅷ
ⅷ
PCS Vision provides access to the wireless Internet in digital
PCS Mail and PCS Short Mail provide quick and convenient text
SM
PCS Voice Command lets you dial phone numbers by speaking
Games, ringers, screen savers, and other applications can be
downloaded to your phone to make your PCS Vision Phone as
ⅷ
ⅷ
The built-in organizer lets you schedule alerts to remind you of
The Phone Book allows you to store 300 entries, with up to six
Section 2A: Your PCS Vision Phone - The Basics
14
Turning Your Phone On and Off
Turning Your Phone On
To turn your phone on:
ᮣ Press
.
Once your phone is On, it displays “Looking for Service” which
indicates that your phone is searching for a signal. When your
phone finds a signal, it automatically enters standby mode – the
phone’s idle state. At this point, you are ready to begin making and
receiving calls.
If your phone is unable to find a signal after 15 minutes of searching,
a Power Save feature is automatically activated. When a signal is
found, your phone automatically returns to standby mode.
In Power Save mode, your phone searches for a signal periodically
without your intervention. You can also initiate a search for
PCS Service by pressing any key (when your phone is turned On).
The Power Save feature helps to conserve your battery power when you
are in an area where there is no signal.
Tip:
Turning Your Phone Off
To turn your phone off:
ᮣ Press and hold
for two seconds until you see the powering
down animation on the display screen.
Your screen remains blank while your phone is off (unless the
battery is charging).
Section 2A: Your PCS Vision Phone - The Basics
15
Using Your Phone’s Battery and Charger
Battery Capacity
Your PCS Vision Phone is equipped with a Lithium Ion (LiIon)
battery. It allows you to recharge your battery before it is fully
drained. The battery provides approximately 3.4 hours of
continuous digital talk time (1.6 hours in analog) or approximately
168 hours of continuous digital standby time (16 hours in analog).
When the battery reaches 5% of its capacity, the battery icon blinks.
When there are approximately two minutes of talk time left, the
phone sounds an audible alert and then powers down.
Long backlight settings, searching for service, vibrate mode, and
browser use affect the battery’s talk and standby times.
Note:
Tip:
Be sure to watch your phone’s battery level indicator and charge the
battery before it runs out of power.
Installing the Battery
To install the LiIon battery:
1. Insert the battery into the opening on the back of the phone at
an angle, making sure the plastic tab on the bottom of the
battery is inserted into the matching slot in the phone.
2. Press down until the battery snaps into place.
Section 2A: Your PCS Vision Phone - The Basics
16
Removing the Battery
To remove your battery:
1. Make sure the power is off so that you don’t lose any stored
numbers or messages.
2. Push the battery release latch up completely.
3. Pull the top of the battery away from the phone and remove.
Charging the Battery
Your PCS Vision Phone’s LiIon battery is rechargeable and should be
charged as soon as possible so you can begin using your phone.
Keeping track of your battery’s charge is important. If your battery
level becomes too low, your phone automatically turns off and you
will lose all the information you were just working on. For a quick
check of your phone’s battery level, glance at the battery charge
indicator located in the upper-right corner of your phone’s display
screen. If the battery charge is getting too low, the battery icon
(
) blinks and the phone sounds a warning tone.
Always use a Sprint-approved desktop charger, travel adapter, or
vehicle power adapter to charge your battery.
Using the wrong battery charger could cause damage to your phone
and void the warranty.
Warning!
Section 2A: Your PCS Vision Phone - The Basics
17
Using the Travel Adapter
To use the travel adapter provided with your phone:
1. Plug the round end of the AC adapter into your phone and the
other end into the electrical outlet.
Ⅲ A red light on the phone lets you know the battery is
charging.
Ⅲ A green light indicates that the battery is at least
90 percent charged.
It takes approximately 4 hours to fully recharge a completely
rundown battery. With the Sprint-approved LiIon battery,
you can recharge the battery before it becomes completely
run down.
When the flip is open, an animated battery icon is displayed on the
screen. When the battery is completely charged, a green light is
displayed continuously.
Displaying Your Phone Number
Just in case you forget your phone number, your PCS Vision Phone
can remind you.
To display your phone number:
ᮣ Press
to access Phone Info. Your phone number
and other information about your phone and account will
be displayed.
To access the phone’s main menu, press (Menu) from standby mode.
Menu items may be selected by highlighting them with the navigation
key and pressing OK, or you can press the number corresponding to the
menu item on your keypad.
Note:
Section 2A: Your PCS Vision Phone - The Basics
18
Making and Answering Calls
Making Calls
Placing a call from your PCS Phone is as easy as making a call from
any land line phone. Just enter the number and press
you’re on your way to clear calls.
and
To make a call using your keypad:
1. Make sure your phone is on.
2. Enter a phone number. (If you make a mistake while dialing,
press to erase one digit at a time. Press and hold to
erase the entire number.)
3. Press . (To make a call when you are roaming and
Call Guard is enabled, press
and then
. See “Call
4. Press
or close the phone when you are finished.
To redial your last outgoing call, press TALK twice.
Tip:
When making calls off the Sprint Nationwide PCS Network, always dial
using 11 digits (1 + area code + phone number).
You can also place calls from your PCS Phone by using PCS Voice
SM
To speed dial a phone number from standby mode, press and hold the
speed dial number. If the speed dial number is two digits, enter the first
digit, then press and hold the second digit. (For information on setting up
speed dial numbers, see “Assigning Speed Dial Numbers” on page 76.)
(This feature will not work when you are roaming off the Sprint
Nationwide PCS Network; when roaming you must dial using eleven
digits [1 + the area code + the seven-digit phone number.])
Tip:
Section 2A: Your PCS Vision Phone - The Basics
19
Answering Calls
To answer an incoming call:
1. Make sure your phone is on. (If your phone is off, incoming
calls go to voicemail.)
2. Press
to answer an incoming call. (Depending on your
phone’s settings, you may also answer incoming calls by
opening the phone or by pressing any number key. See “Call
Your PCS Vision Phone notifies you of incoming calls in the
following ways:
ⅷ
ⅷ
ⅷ
ⅷ
The phone rings or vibrates.
The LED flashes.
The backlight illuminates.
The screen displays an incoming call message.
If the incoming call is from a number stored in your Phone Book, the
phone book entry’s name is displayed. The caller’s phone number
may also be displayed, if available.
The following options are also available:
ⅷ
Press
to quiet the ringer.
ⅷ
Press and hold the volume key to send the call to your
voicemail box.
Answering a Roam Call With Call Guard Enabled
Call Guard is an option that helps you manage your roaming charges
when making or receiving calls while outside the Sprint Nationwide
PCS Network. Please see Section 2D: Controlling Your Roaming
Experience for more information about roaming.
To answer a call when you are roaming and Call Guard is enabled:
ᮣ Press
to acknowledge roaming and then
to answer
information.)
When your phone is off, incoming calls go directly to voicemail.
Note:
Section 2A: Your PCS Vision Phone - The Basics
20
Ending a Call
To disconnect a call when you are finished:
ᮣ Close the phone or press
.
Missed Call Notification
When an incoming call is not answered, the Missed Call log is
displayed on your screen.
To display the Missed Call entry:
ᮣ Highlight the entry and press
press .)
. (To dial the phone number,
Calling Emergency Numbers
You can place calls to 911 (dial
and press
), even
if your phone is locked or your account is restricted.
In-Call Options
Select actions by pressing
during a call. A list of features is
displayed that allows you to perform different actions during the
course of a call. The following options are available: (To select an
option, press the corresponding keypad number or highlight the
option and press
.)
ⅷ
(1) Mute or UnMute allows you to mute or reactivate your phone’s
microphone.
ⅷ
(2) Call History checks your call log for Missed, Outgoing, and
Incoming calls. You can also erase the logs from this menu.
ⅷ
ⅷ
(3) Phone Book accesses the Phone Book menu options.
(4) 3-Way Call allows you to talk to two different people at the
same time. (For more information, see "Making a Three-Way Call"
on page 119.)
ⅷ
ⅷ
(5) Messaging allows you to check for voicemail and
notifications.
(6) Voice Memo allows you to record the current conversation.
(For more information, see "Reviewing and Erasing Memos" on
page 97.)
ⅷ
(7) Tools accesses the Tools menu options.
Section 2A: Your PCS Vision Phone - The Basics
21
ⅷ
(8) Phone Info displays the hardware/software version, Vision
Username, and PRL being used.
End-of-Call Options
After receiving a call from or making a call to a phone number that is
not in your Phone Book, the phone number and the duration of the
call are displayed. The right softkey displays the Save option. Select
this option if you wish to add the new number to your Phone Book.
(See below for more information on“Saving a Phone Number”.)
The End-of-Call options are not displayed for calls identified as
No ID or Restricted.
Note:
Saving a Phone Number
Your PCS Vision Phone can store up to six phone numbers in each
of 300 Phone Book entries. Each entry’s name can contain 20
characters. Your phone automatically sorts the Phone Book entries
alphabetically. (For more information, see Section 2G: Using the
To save a number from standby mode:
1. Enter a phone number.
2. Press
.
3. Press
again for Add New Entry.
— or—
Scroll through the phone book to select an existing name and
press to add the additional number to the selected entry.
4. Use your navigation key to select a label (Home, Work, Mobile,
Pager, Fax, or No Label) and press
.
5. Enter a name for the entry using the numeric keys. Press
change the entry method between T9 (English), Alpha, Symbol,
to
6. When finished entering the name, press
to return to the
phone book entry.
7. Press
to save the entry.
Section 2A: Your PCS Vision Phone - The Basics
22
Finding a Phone Number
You can search Phone Book entries for phone numbers that contain
a specific string of numbers.
To find a phone number:
1. Enter one to four numbers of the last four digits of a phone
number and press
or
for Find. (A list of possible
matches is displayed.)
2. Select the desired entry and press
3. To dial the number, press
.
.
Dialing and Saving Phone Numbers With Pauses
You can dial or save phone numbers with pauses for use with
automated systems, such as voicemail or credit card billing
numbers.
There are two types of pauses available on your phone:
ⅷ
Hard Pause sends the next set of numbers when you press
.
ⅷ
2-Second Pause automatically sends the next set of numbers after
two seconds.
You can have multiple pauses in a phone number and combine 2-second
and hard pauses.
Note:
To dial or save phone numbers with pauses:
1. Enter a phone number from standby mode.
2. Press
and select Hard pause or 2-sec pause. Hard pauses are
displayed as a “P” and 2-second pauses as a “T”.
3. Enter additional numbers.
4. Press to dial the number.
— or—-
Press
Phone Book.
(Save) to save the number in your internal
When dialing a number with a hard pause, press TALK to send the next
set of numbers.
Note:
Section 2A: Your PCS Vision Phone - The Basics
23
Abbreviated Dialing
Abbreviated dialing allows you to enter a six-digit prefix for
commonly used phone numbers. When abbreviated dialing is On,
you can enter the last four digits of any phone number that matches
the six digit prefix, and the number is dialed using the prefix
numbers with only the last four entered.
To set up abbreviated dialing:
1. Press
2. Press
3. Press
4. Press
for Main Menu.
for Settings.
for Others.
for Abbrev. Dial.
5. Press the navigation key up or down to select On and
press
.
6. Input the six digit prefix and press
to Save.
Making an Abbreviated Dial Call
To make a call:
1. Enter the last four digits of the prefix phone number.
2. Press for Abbrev. Dial.
Dialing From the Phone Book
To dial directly from a Phone Book entry:
1. Press the navigation key up to display your internal
Phone Book.
2. Scroll left or right to search by Name, Entry, or Group.
3. Highlight the desired option and press the navigation key
down.
4. Enter the first few letters of the entry’s name to locate the
desired entry.
— or —
Enter the entry number using the keypad.
— or —
Press the navigation key left or right to select the desired
group.
Section 2A: Your PCS Vision Phone - The Basics
24
5. Scroll to highlight the desired entry and press
to make
the call.
If the desired entry contains more than one phone number, scroll left or
right to display the number you wish to call and press TALK to make the
call.
Note:
Using One-Touch/Two-Touch/Three-Touch
Speed Dialing
You can store up to three hundred numbers in your phone’s speed
dial memory to make contacting friends and family as easy as
pressing a few buttons. With this feature, you can dial Speed Dial
entries using one key press for locations 1-9, two key presses for
locations 10-99, and three key presses for 100-300.
To use One-Touch Dialing for Speed Dial locations 1-9:
ᮣ Press and hold the appropriate key for approximately two sec-
onds. The display confirms that the number has been dialed
when it shows “Calling...”.
To use Two-Touch Dialing for Speed Dial locations 10-99:
1. Press the first digit.
2. Press and hold the second digit for approximately two
seconds. The display confirms that the number has been dialed
when it shows “Calling...”.
To use Three-Touch Dialing for Speed Dial locations 100-300:
1. Press the first digit.
2. Press the second digit.
3. Press and hold the third digit for approximately two seconds.
The display confirms that the number has been dialed when it
shows “Calling...”.
Speed dialing is not available when you are roaming; when you are
roaming off the Sprint Nationwide PCS Network, you must always dial
using eleven digits (1 + area code + number).
Note:
Section 2A: Your PCS Vision Phone - The Basics
25
Entering Text
Selecting a Character Input Mode
Your PCS Vision Phone provides convenient ways to enter words,
letters, punctuation, and numbers whenever you are prompted to
enter text (for example, when adding a Phone Book entry or when
sending PCS Mail and PCS Short Mail messages).
To change the character input mode:
1. When you display a screen where you can enter text,
press
.
2. Select a character input mode:
Ⅲ T9 (English) to enter characters using predictive
Ⅲ Alpha to enter characters by tapping the keypad
Entering Characters Using T9 Text Input
T9 Text Input lets you enter text in your PCS Vision Phone by
pressing keys just once per letter. (To select the T9 (English) mode
when entering text, see “Selecting a Character Input Mode” on
page 26.)
T9 Text Input analyzes the letters you enter using an intuitive word
database and creates a suitable word. (The word may change as you
type.) If the word you want does not display after you have entered
all the letters, press
to scroll through additional word
selections. To accept a word and insert a space, press
.
If you make a mistake, press to erase a single character. Press
and hold to delete an entire entry.
Section 2A: Your PCS Vision Phone - The Basics
26
Entering Characters by Tapping the Keypad
To enter characters by tapping the keypad, select the Alpha mode
corresponding key repeatedly until the desired character appears.
By default, the first letter of a word is capitalized and following
letters are lowercase.
Characters scroll in the following order:
ⅷ
ⅷ
ⅷ
ⅷ
ⅷ
ⅷ
ⅷ
ⅷ
ⅷ
ⅷ
ⅷ
ⅷ
. , - ? ! ’ @ : / 1
A B C 2
D E F 3
G H I 4
J K L 5
M N O 6
P Q R S 7
T U V 8
W X Y Z 9
0
Space
Shift
After a character is entered, the cursor automatically advances to the
next space after two seconds or when you enter a character on a
different key.
Entering Numbers and Symbols
To enter numbers:
ᮣ Select the Number mode and press the appropriate key. (See
To enter symbols:
ᮣ Select the Symbol mode. (See “Selecting a Character Input
key indicated on the display.
Section 2A: Your PCS Vision Phone - The Basics
27
Section 2B
Controlling Your Phone’s Settings
In This Section
ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ Sound Settings
Display Settings
Location Settings
Airplane Mode
TTY Use With PCS Service From Sprint
Phone Setup Options
Using the menu options available on your PCS Vision Phone, you can
customize your phone to sound, look, and operate just the way you want it to.
This section describes how you can change your phone’s settings to
best suit your needs. Take a few moments to review these options and
to adjust or add settings that are right for you.
Section 2B: Controlling Your Phone’s Settings
28
Sound Settings
Ringer Types
Ringer types help you identify incoming calls and messages. You can
assign ringer types to individual phone book entries, types of calls,
and types of messages.
ⅷ
ⅷ
ⅷ
ⅷ
Single Tones are non-polyphonic traditional style ring tones.
Ring Tones include a variety of standard ringer types.
Melodies includes a variety of standard musical melodies.
Downloaded Ringers can be downloaded right to your phone.
(See “Downloading Ringers, Screen Savers and Games” on page
ⅷ
Vibrate alerts you to calls or messages without disturbing others.
To select vibrate mode, press the volume key down while your
phone is in idle mode until Vibrate is selected.
Selecting Ringer Types for Voice Calls
Your PCS Vision Phone provides a variety of ringer options that
allow you to customize your ring and volume settings. These options
allow you to identify incoming calls by the ring.
To select a ringer type for voice calls:
1. Press
2. Press
3. Press
4. Press
5. Press
for Settings.
for Sounds.
for Ringer Type.
for Voice Calls.
for With Caller ID or
for No Caller ID.
6. Press the navigation button left or right to select Single Tones,
Ring Tones, Melodies, or Downloaded ringers.
7. Press the navigation button down and then left or right to
select the desired Ringer.
8. Press
to Save and exit.
To access the phone’s main menu, press (Menu) from standby mode.
Menu items may be selected by highlighting them with the navigation
key and pressing OK, or you can press the number corresponding to the
menu item on your keypad.
Note:
Section 2B: Controlling Your Phone’s Settings
29
Selecting Ringer Types for Messages
To select a ringer type for messages:
1. Press
2. Press
3. Press
4. Press
5. Press
for Messaging.
for Settings.
for Message Alerts.
for Type.
for Voicemail or
for Text Messages.
6. Press the navigation button left or right to select Single Tones,
Ring Tones, Melodies, or Downloaded ringers.
7. Press the navigation button down and then left or right to
select the desired Ringer.
8. Press
to Save and exit.
Selecting Ringer Types for Schedule
To select a ringer type for schedules:
1. Press
2. Press
3. Press
4. Press
for Settings.
for Sounds.
for Ringer Type.
for Schedule.
5. Press the navigation button left or right to select Single Tones,
Ring Tones, Melodies, or Downloaded ringers.
6. Press the navigation button down and then left or right to
select the desired Ringer.
7. Press
to Save and exit.
Selecting Ringer Type for Roam Ringer
To select a ringer type for roam ringer:
1. Press
2. Press
3. Press
4. Press
for Settings.
for Sounds.
for Ringer Type.
for Roam Ringer.
5. Select Normal or Distinctive and press
.
Section 2B: Controlling Your Phone’s Settings
30
Selecting a Key Tone
Your phone offers a number of options for selecting the audible
tones accompanying a key press. (Longer tone lengths may be better
for tone recognition when dialing voicemail or other automated
systems.)
There are three different tones available:
ⅷ
ⅷ
ⅷ
Normal - Normal key beeps are heard when a button is pressed.
Piano - Piano polyphonic tones are heard when a key is pressed.
Beep - Polyphonic beep tones are heard when you press a key.
To select a key tone:
1. Press
for Settings.
2. Press
3. Press
4. Press
for Sounds.
for Key Tone.
for Tone Type.
5. Press the navigation key up or down to select the desired
tone type.
6. Press
to Save.
Key Tone Volume
To adjust the key tone volume:
1. Press
2. Press
3. Press
4. Press
for Settings.
for Sounds.
for Key Tone.
for Tone Level.
5. Press the navigation key right to increase or left to decrease the
volume.
6. Press
to Save.
Section 2B: Controlling Your Phone’s Settings
31
Selecting Tone Length
Your phone offers a number of options for selecting the audible
tones accompanying a key press. Longer tone lengths may be better
for tone recognition when dialing voicemail or other automated
systems.
To select a key tone:
1. Press
2. Press
3. Press
for Settings.
for Sounds.
for Tone Length.
4. Select Short or Long and press
.
Adjusting the Phone’s Volume Settings
You can adjust your phone’s volume settings to suit your needs and
your environment.
To adjust the ringer, key beep, or earpiece volume:
1. Press
2. Press
3. Press
4. Press
for Settings.
for Sounds.
for Ringer Volume.
for Calls or for Alarms.
5. Press the navigation key left or right until the desired volume
level is selected and press to Save and exit.
You can adjust the ringer volume in standby mode (or the earpiece
volume during a call) by using the volume key on the side of your phone.
Tip:
Section 2B: Controlling Your Phone’s Settings
32
Alert Notification
Your PCS Phone can alert you with an audible tone when you
change service areas, once a minute during a voice call, or when a
call has been connected.
The different actions available are:
ⅷ
ⅷ
ⅷ
ⅷ
ⅷ
ⅷ
Minute Beep - An alert tone is sounded every minute that you are
connected.
Service - An alert tone is sounded when you come in or out of
your coverage area.
Connect - An alert tone is sounded when you are initially
connected.
Sig. Fade Tone - An alert tone is sounded when the signal fades
and the connection is lost.
Power On/Off - An alert tone is sounded when your phone is
powered On or Off.
Flip Sound - An alert is sounded when the flip is opened or
closed.
To enable or disable alert sounds:
1. Press
2. Press
3. Press
for Settings.
for Sounds.
for Alerts.
4. Press:
Ⅲ
Ⅲ
Ⅲ
Ⅲ
Ⅲ
Ⅲ
for Minute Beep.
for Service.
for Connect.
for Sig. Fade Tone.
for Power On/Off.
for Flip Sound.
5. Select On or Off using the navigation key and press
.
Section 2B: Controlling Your Phone’s Settings
33
Silence All
There may be times when you need to silence your phone entirely.
The phone’s Silence All option allows you to mute all sounds
without turning your phone off.
To activate Silence All:
ᮣ Press and hold the volume key down in standby mode.
(The screen will display “Off.”)
To deactivate Silence All:
ᮣ Press the volume key up repeatedly to select a desired
volume level.
Display Settings
Changing the Text Greeting
The text greeting can be up to twelve characters and is displayed on
your phone’s screen in standby mode. You may choose to display a
custom greeting or you may display your PCS User Name on the
phone’s screen.
To display or change your custom greeting:
1. Press
2. Press
3. Press
for Settings.
for Display.
for Greeting.
4. Select Custom using the navigation key and press
5. Press and hold to clear the existing greeting.
.
6. Use the numeric keypad to enter a new custom greeting. (See
7. Press
to Save and exit.
To access the phone’s main menu, press (Menu) from standby mode.
Menu items may be selected by highlighting them with the navigation
key and pressing OK, or you can press the number corresponding to the
menu item on your keypad.
Note:
Section 2B: Controlling Your Phone’s Settings
34
To display your PCS User Name as your greeting:
1. Press
2. Press
3. Press
for Settings.
for Display.
for Greeting.
4. Select User Name using the navigation key and press
5. Select Yes to confirm and press
.
.
Changing the Backlight Time Length
The backlight setting lets you select how long the display screen and
keypad are backlit after any key press is made.
To change the backlight setting:
1. Press
2. Press
3. Press for
4. Press
for Settings.
for Display.
Backlight.
for Main Display,
for Keypad,
for
Pwr Save Mode.
5. Use the navigation key to select Flip Open, 30 seconds,
15 seconds, 8 seconds for the Main Display. Flip Open, 30
seconds, 15 seconds, 8 seconds, or Off for Keypad; or On or Off
for Pwr Save Mode.
6. Press
to Save.
Long backlight settings affect the battery’s talk and standby times.
Note:
Section 2B: Controlling Your Phone’s Settings
35
Changing the Display Screen
Your new PCS Vision Phone offers options for what you see on the
display screen when in standby mode.
To change the display images:
1. Press
2. Press
3. Press
4. Press
for Settings.
for Display.
for Screen Saver.
for Local Image or
for Downloads.
5. Press the navigation key left or right to display Eagle, World
Time, Calendar, Launch Pad, or Digital Clock in local image
mode.
6. Press
to Save.
Changing the Contrast
You can adjust your screen’s contrast (brightness) to suit your
surroundings.
To adjust the display’s contrast:
1. Press
2. Press
3. Press
for Settings.
for Display.
for Contrast.
4. Press the navigation key left or right to select Lowest, Low,
Med, High, or Highest.
5. Press
to Save.
Section 2B: Controlling Your Phone’s Settings
36
Changing the Phone’s Menu Style
Your PCS Phone allows you to choose how the menu appears on
your display screen.
To select the display’s menu style:
1. Press
2. Press
3. Press
for Settings.
for Display.
for Menu Style.
4. Press the navigation key up or down to select Camera
or Nature and press
.
Location Settings
Your PCS Vision Phone is equipped with a Location feature for use
in connection with location-based services that may be available in
the future.
The Location feature allows the network to detect your position.
Turning Location off will hide your location from everyone
except 911.
Even if the Location feature is enabled, no service may use your location
without your express permission.
Note:
To enable your phone’s Location feature:
1. Press
2. Press
3. Press
for Settings.
for Others.
for Location. (A brief explanation will display. Use
your navigation key to scroll through to read the entire text.)
4. Press the navigation key up or down to select On or Off.
5. Press
to Save.
When the Location feature is on, your phone’s standby screen will
display the
display.
icon. When Location is turned off, the
icon will
Section 2B: Controlling Your Phone’s Settings
37
Airplane Mode
Airplane Mode allows you to use many of your phone’s features,
such as Games, Notepad, Voice Memos, etc., when you are in an
airplane or in any other area where making or receiving calls or data
is prohibited. When your phone is in Airplane Mode, it cannot send
or receive any calls or access online information.
To set your phone to Airplane Mode:
1. Press
for Settings.
2. Press
for Airplane Mode. (A brief explanation of Airplane
Mode will display.)
3. Press
to continue.
4. Press the navigation key up or down to select On or Off and
press
.
While in Airplane Mode, your phone’s standby screen will display
“Phone off.”
TTY Use With PCS Service From Sprint
A TTY (also known as a TDD or Text Telephone), is a telecom-
munications device that allows people who are deaf or hard of
hearing, or who have speech or language disabilities, to
communicate by telephone.
Your phone is compatible with select TTY devices. Please check
with the manufacturer of your TTY device to ensure that it supports
digital wireless transmission. Your phone and TTY device will
connect via a special cable that plugs into your phone's headset
jack. If this cable was not provided with your TTY device, contact
your TTY device manufacturer to purchase the connector cable.
When establishing your PCS Service, please call PCS Customer
Solutions via the state Telecommunications Relay Service (TRS) by
first dialing
. Then provide the state TRS with this
number: 866-727-4889.
Section 2B: Controlling Your Phone’s Settings
38
To turn TTY Mode on or off:
1. Press
. (A brief explanation of
TTY Mode will display.)
2. Press
3. Press the navigation key up or down to select Enable TTY or
Disable TTY and press
again to continue.
.
In TTY Mode when your headset is plugged in, your phone will display
the TTY access icon.
Note:
If TTY mode is enabled, the audio quality of non-TTY devices connected
to the headset jack may be impaired.
911 Emergency Calling
IMPORTANT
NOTICE:
Sprint recommends that TTY users make emergency calls by
other means, including Telecommunications Relay Services
(TRS), analog cellular, and land line communications. Wireless
TTY calls to 911 may be corrupted when received by public safety
answering points (PSAPs) rendering some communications
unintelligible. The problem encountered appears related to TTY
equipment or software used by PSAPs. This matter has been
brought to the attention of the FCC, and the wireless industry and
PSAP community are currently working to resolve this.
Section 2B: Controlling Your Phone’s Settings
39
Phone Setup Options
Shortcut
Your phone offers you the option of assigning shortcut keys to
favorite or often-used functions. Pressing the navigation key in the
proper direction in standby mode will launch your personally
designated shortcuts.
To assign a shortcut key:
1. Press
2. Press
3. Press
for Settings.
for Launch Pad.
for Up Key,
for Down Key,
for Left Key, or
for Right Key.
4. Press the navigation key up or down to select one of the
following functions:
Ⅲ Phone Book
Ⅲ Voice Memo
Ⅲ Scheduler
Ⅲ Voice Dial
Ⅲ Ringer Type
Ⅲ Downloads
Ⅲ Display
Ⅲ Alarms
Ⅲ Calculator
Ⅲ Web
5. Press to
Save.
Section 2B: Controlling Your Phone’s Settings
40
Call Answer Mode
You can determine how to answer incoming calls on your phone,
whether you want to be required to press
key, or simply to open the phone.
, to press any number
To set call answer mode:
1. Press
2. Press
3. Press
for Settings.
for Others.
for Call Answer and select one of the following:
Ⅲ Any Key
Ⅲ Talk Key
Ⅲ Flip Open
4. Press
to Save.
Auto-Answer Mode
You may set your phone to automatically pick up incoming calls
when connected to an optional hands-free car kit.
To set Auto-Answer mode:
1. Press
2. Press
3. Press
for Settings.
for Others.
for Auto Answer.
4. Press the navigation key up or down to select Yes or No.
5. Press to Save.
Display Language
You can choose to display your PCS Phone’s onscreen menus in
English or in Spanish.
To assign a language for the phone’s display:
1. Press
2. Press
3. Press
for Settings.
for Others.
for Language.
4. Press the navigation key up or down to select English or
Español.
5. Press
to Save.
Section 2B: Controlling Your Phone’s Settings
41
Section 2C
Setting Your Phone’s Security
In This Section
ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ Accessing the Security Menu
Using Your Phone’s Lock Feature
Restricting Calls
Erasing the Phone Book
Resetting Your Phone
Using Special Numbers
SM
Security Features for PCS Vision
By using the security settings on your PCS Vision Phone, you receive
peace of mind without sacrificing flexibility. This section will familiarize
you with your phone’s security settings. With several options available,
you can customize your phone to meet your personal needs.
Section 2C: Setting Your Phone’s Security
42
Accessing the Security Menu
All of your phone’s security settings are available through the
Security menu. You must enter your lock code to view the
Security menu.
To access the Security menu:
1. Press
for Settings.
for Security.
2. Press
3. Enter your lock code. (The security menu is displayed.)
If you can’t recall your lock code, try using the last four digits of either
your Social Security number or PCS Phone Number or try 0000. If none
of these work, call PCS Customer Solutions at 1-888-211-4PCS (4727).
Tip:
Using Your Phone’s Lock Feature
Locking Your Phone
When your phone is locked, you can only receive incoming calls or
make calls to 911, PCS Customer Solutions, or special numbers.
To lock your phone:
1. From the Security menu, press
2. Highlight Lock Now and press
To Lock on Power-Up
for Lock Phone.
.
1. From the Security menu, press
for Lock Phone.
2. Using the navigation key, select On Power-Up and
press
.
Unlocking Your Phone
To unlock your phone:
1. Press
.
2. Enter your lock code.
Section 2C: Setting Your Phone’s Security
43
Changing the Lock Code
To change your lock code:
1. From the Security menu, press
2. Enter your new lock code and press
for Change Lock.
.
3. Re-enter your new lock code and press
.
Calling in Lock Mode
You can place calls to 911 and to your special numbers when in
lock mode. (For information on special numbers, see “Using Special
To place an outgoing call in lock mode:
ᮣ To call an emergency number, special number, or PCS Customer
Solutions, enter the phone number and press
.
Restricting Calls
There may be occasions when you want to limit the numbers your
phone can call or from which it can receive calls. You can use the
Restrict Calls setting to do just that. (The Restrict Calls setting does
not apply to 911 or PCS Customer Solutions.)
You can select between the following options:
ⅷ
ⅷ
ⅷ
Allow all - Allows all calls to be made without any restrictions.
(Default setting.)
PBook Only - Allows you to call only the entries saved in the
phone book. You can receive incoming calls from anyone.
Special# Only - Allows you to call only the three numbers stored
in the Special# section in the Security menu. You can receive
incoming calls from anyone.
To restrict calls:
1. Press
for Settings.
for Others.
2. Press
3. Press
for Restriction and enter the lock code using the
keypad.
4. Press
for Outgoing Call.
Section 2C: Setting Your Phone’s Security
44
5. Press the navigation key up or down to select Allow all, PBook
Only, or Special# Only and press
.
Restricted incoming calls are forwarded to voicemail.
Note:
Using Special Numbers
Special numbers are important numbers that you have designated as
being “always available.” You can call and receive calls from special
numbers even if your phone is locked.
You can save three special numbers in addition to your Phone Book
entries (the same number may be in both directories).
To add or replace a special number:
1. From the Security menu, press
for Special #.
2. Select entry one, two, or three and press
.
3. Enter the number using the keypad.
4. Press
to Save.
There are no Speed Dial options associated with special numbers.
Note:
Erasing the Phone Book
You can quickly and easily erase all of the contents of your
Phone Book.
To erase all the names and phone numbers in your Phone Book:
1. From the Security menu, press
2. Press the navigation key up and select Yes.
3. Press
for Erase Pbook.
.
4. Press the navigation key up again to confirm and
select Yes.
5. Press
to permanently delete.
Section 2C: Setting Your Phone’s Security
45
Erase Downloads
Erase Downloads deletes all saved downloaded content from the
phone, including games, ringers, screen savers, and applications.
To erase your downloads:
1. From the Security menu, press
for Erase Downloads.
2. Press the navigation key up and select Yes.
3. If you are certain you wish to erase all downloaded content,
press
.
Resetting Your Phone
Resetting the phone restores all the factory defaults, including the
ringer types and display settings. The Phone Book, Call History,
Scheduler, and Messaging are not affected.
To reset your phone:
1. From the Security menu, press
2. Press the navigation key up and select Yes.
3. Press
for Reset Phone.
.
4. Press the navigation key up again to confirm and
select Yes.
5. Press
to reset.
Section 2C: Setting Your Phone’s Security
46
SM
Security Features for PCS Vision
Enabling and Disabling PCS Vision Services
You can disable PCS Vision services without turning off your phone;
however, you will not have access to all PCS Vision services, including
Web and messaging. Disabling PCS Vision will avoid any charges
associated with PCS Vision services. While signed out, you can still
place or receive phone calls, check voicemail, and use other voice
services. You may enable PCS Vision services again at any time.
To disable PCS Vision services:
1. Press
2. Press
3. Press
for Settings.
for Vision.
for Enable/Disable Vision.
4. Read the PCS information message and press
.
5. Select Disable Vision or Enable Vision and press
to Save.
Net Guard
The Net Guard option allows you to be prompted each time you
connect to PCS Vision services. When you access Vision, a screen is
displayed with the following two choices:
ⅷ
Connect
ⅷ
Always Auto-Connect
If you select Connect, you are connected to PCS Vision services and
you are prompted again the next time you sign in. If you select
Always-Auto-Connect, you are connected automatically each time
you sign in to PCS Vision services.
To set Net Guard:
1. Press
2. Press
3. Press
for Settings.
for Vision.
for Net Guard.
4. Press the navigation key up or down to select On or Off.
5. Press to Save.
Section 2C: Setting Your Phone’s Security
47
Update Data Profile
The data profile keeps all your username and login information
which allows you to connect to PCS Vision services. It may become
necessary to update the profile to maintain peak efficiency.
To update your profile:
1. Press
2. Press
3. Press
for Settings.
for Vision.
for Update Data Profile.
Your phone will connect to the browser and update your Vision
profile. When the update is finished, the idle screen is displayed.
Section 2C: Setting Your Phone’s Security
48
Section 2D
Controlling Your Roaming Experience
In This Section
ࡗ ࡗ ࡗ Understanding Roaming
Setting Your Phone’s Roam Mode
Controlling Roaming Charges Using Call Guard
Roaming is the ability to make or receive calls when you’re off the
Sprint Nationwide PCS Network. Your new dual-band/tri-mode
PCS Vision Phone works anywhere on the Sprint Nationwide PCS
Network and allows you to roam on other analog and 1900 and 800
MHz digital networks where we’ve implemented roaming agreements
with other carriers.
This section explains how roaming works as well as special features
that let you manage your roaming experience.
Section 2D: Controlling Your Roaming Experience
49
Understanding Roaming
Recognizing Icons on the Display Screen
Your phone’s display screen always lets you know when you’re off the
Sprint Nationwide PCS Network and whether your phone is operating
in analog or digital mode. The following chart indicates what you’ll
see depending on where you’re using your phone.
Roaming
Indicator
Analog Indicator
Sprint Nationwide PCS Network
Other Digital Networks
Analog Networks
Analog Roam
Remember, when you are using your phone off the Sprint Nationwide
PCS Network, always dial numbers using 11 digits (1 + area code +
number).
Tip:
Unless your PCS Service Plan includes roaming, you will pay a higher
per-minute rate for roaming calls.
Note:
Roaming on Other Digital Networks
When you’re roaming on digital networks, your call quality and
security will be similar to the quality you receive when making calls
on the Sprint Nationwide PCS Network. However, you may not be
able to access certain features, such as PCS Vision.
Section 2D: Controlling Your Roaming Experience
50
Roaming on Analog Networks
When you roam on analog networks, you will experience a similar
quality provided by other analog carriers today. Although some
features, such as PCS Vision and PCS Voice Command, will be
unavailable, you can still make and receive calls and access
voicemail. If you are accustomed to PCS Service, you may notice
some of the following differences when using analog service:
ⅷ
You are more likely to experience static, cross-talk, fade-out, and
dropped calls.
ⅷ
Some features which are standard on the enhanced
Sprint Nationwide PCS Network, such as call waiting,
PCS Vision, and direct international dialing, are unavailable.
ⅷ
Though callers can leave voicemail messages while you are
roaming, you will not receive notification until you return to the
Sprint Nationwide PCS Network. (See “Checking for Voicemail
ⅷ
ⅷ
There are security and privacy risks (eavesdropping and cloning)
that exist with conventional analog services today.
Your battery’s charge will deplete more quickly and you will
need to recharge it more often when you use your phone for
analog roaming.
If you’re on a call when you leave the Sprint Nationwide PCS Network
and enter an area where roaming is available (whether digital or
analog), your call is dropped. If your call is dropped in an area where you
think PCS Service is available, turn your phone off and on again to
reconnect to the Sprint Nationwide PCS Network.
Note:
When using your phone in analog mode, the phone may feel warm. This
is normal for analog operation.
Section 2D: Controlling Your Roaming Experience
51
Checking for Voicemail Messages While Roaming
When you are roaming off the Sprint Nationwide PCS Network, you
will not receive on-phone notification of new voicemail messages.
Callers can still leave messages, but you will need to periodically
check your voicemail for new messages if you are in a roaming
service area for an extended period of time.
To check your voicemail while roaming:
1. Dial 1+area code+your PCS Phone Number.
2. When you hear your voicemail greeting, press
.
3. Enter your pass code at the prompt and follow the voice
prompts.
When you return to the Sprint Nationwide PCS Network, voicemail
notification will resume as normal.
Section 2D: Controlling Your Roaming Experience
52
Setting Your Phone’s Roam Mode
Your PCS Phone allows you to control your ability to roam.
By using the Roaming menu option, you can determine which
signals your phone accepts.
Set Mode
Choose from three different settings on your dual-band/tri-mode
phone to control your roaming experience.
To set your phone’s roam mode:
1. Press
2. Press
3. Press
4. Press
for Settings.
for Others.
for Roaming.
for Set Mode.
5. To select an option, highlight it and press
.
Ⅲ Automatic: This setting seeks PCS Service. When
PCS Service is unavailable, the phone searches for an
alternate system.
Ⅲ Analog: This setting forces the phone to seek an analog
roaming system. The previous setting (Sprint or Automatic)
is restored the next time the phone is turned on.
Ⅲ Sprint: This setting allows you to access the enhanced Sprint
Nationwide PCS Network only and prevents roaming on other
networks.
To access the phone’s main menu, press (Menu) from standby mode.
Menu items may be selected by highlighting them with the navigation
key and pressing OK, or you can press the number corresponding to the
menu item on your keypad.
Note:
Section 2D: Controlling Your Roaming Experience
53
Controlling Roaming Charges Using
Call Guard
Your phone has two ways of alerting you when you are roaming off
the Sprint Nationwide PCS Network: the onscreen roaming icon and
Call Guard. Call Guard makes it easy to manage your roaming
charges by requiring an extra step before you can place or answer a
roaming call. (This additional step is not required when you make or
receive calls while on the Sprint Nationwide PCS Network.)
To turn Call Guard on or off:
1. Press
2. Press
3. Press
4. Press
for Settings.
for Others.
for Roaming.
for Call Guard.
5. Highlight On or Off and press
.(A message confirming your
choice will display briefly.)
Voice Dialing and Speed Dialing are not available when you are roaming
with Call Guard enabled.
Note:
To place roaming calls with Call Guard on:
1. From standby mode, dial 1 + area code + the seven-digit
number and press
. (You can also initiate a call from the
Phone Book, Call History, or Messaging.)
2. A message is displayed indicating that roaming rate applies.
Press
To answer incoming roaming calls with Call Guard on:
1. Press . (A message will appear notifying you that roaming
charges will apply.)
to place the call.
2. Press
to accept and answer the call.
If the Call Guard feature is set to On, you need to take extra steps
to make and receive roaming calls, even if you have selected the
Analog setting (see page 53).
Reminder:
Section 2D: Controlling Your Roaming Experience
54
Section 2E
Navigating Through Menus
In This Section
ࡗ ࡗ ࡗ Menu Navigation
Menu Structure
Viewing the Menus
Every function and feature of your PCS Vision Phone (Samsung SPH-a660)
can be accessed through an onscreen menu. This section is a road map
to using your PCS Vision Phone. Please take a few moments to learn
your way around and you’ll find your phone easier to use.
Section 2E: Navigating Through Menus
55
Menu Navigation
The navigation key on your PCS Vision Phone allows you to scroll
through menus quickly and easily. The scroll bar at the right of the
menu keeps track of your position in the menu at all times.
To navigate through a menu, simply press the navigation key up or
down. If you are in a first-level menu, such as Settings, you may also
navigate to the next or previous first-level menu by pressing the
navigation key right or left.
Menu Structure
Selecting Menu Items
As you navigate through the menu, menu options are highlighted.
Select any numbered option by simply pressing the corresponding
number on the phone’s keypad. You may also select any item by
highlighting it and pressing
.
For example, if you want to view your last incoming call:
1. Press
for Call History.
2. Press
for Incoming Calls.
Backing Up Within a Menu
To go to the previous menu:
ᮣ Press
.
To return to standby mode:
ᮣ Press
.
Section 2E: Navigating Through Menus
56
Viewing the Menus
Menu Diagram
The following list outlines your phone’s menu structure.
1: Call History
1: Missed Calls
2: Outgoing Calls
3: Incoming Calls
4: Erase History
1: Missed Calls
2: Outgoing Calls
3: Incoming Calls
4: All Calls
2: Phone Book
1: Find
1: By Name
2: By Group
3: By Entry
2: Add New Entry
3: Group Setting
1: Family
2: Friends
3: Colleague
4: VIPs
4: My Phone #
5: Services
1: Account Info
2: Customer Care
3: Dir Assist
3: Messaging
1: Send Message
2: Inbox
3: Outbox
4: Draft
5: Email
6: Voicemail
7: Settings
1: Display Popup
1: On
2: Off
2: Sending Options
1: Priority
1: Normal
Section 2E: Navigating Through Menus
57
2: Urgent
2: Call Back #
1: Yes
2: No
3: Canned Messages
1: Can’t talk right now. Send me a message.
2: Call me
3: Where are you?
4: Can you pick up
5: Meet me at
6: Let’s get lunch.
7: The meeting has been cancelled.
8: I’ll be there at
9: What time does it start?
10: I love you!
11: User edit
12: User edit
13: User edit
14: User edit
15: User edit
16: User edit
17: User edit
18: User edit
19: User edit
20: User edit
4: Message Alerts
1: Volume
2: Type
1: Voicemail
2: Text Messages
3: MSG Reminder
1: Off
2: Once
3: Every 2 min
5: Save in Outbox
1: Yes
2: No
6: Auto Delete
1: Yes
2: No
4: Web
5: Downloads
1: Games
1: Get New
Section 2E: Navigating Through Menus
58
2: Tetris Demo
3: Bejeweled
4: Fox Football
2: Ringers
1: Get New
3: Screen Savers
1: Get New
4: Applications
1: Get New
2: The Weather Channel
3: RealOne Trial
6: Tools
1: Voice Memo
1: Record
2: Review
3: Erase All
1: Yes
2: No
2: Today
3: Scheduler
4: World Time
5: Alarm Clock
1: Alarm #1
2: Alarm #2
3: Alarm #3
6: Task List
7: Memo Pad
8: Calculator
9: Countdown
0: Set Time (displayed when there is no time information.)
7: Settings
1: Display
1: Menu Style
1: Camera
2: Nature
2: Screen Saver
1: Local Image
1: Eagle
2: World Time
3: Calendar
4: Launch Pad
5: Digital Clock
2: Downloads
3: Incoming Call
Section 2E: Navigating Through Menus
59
1: With Caller ID
1: No Image
2: Downloads
2: No Caller ID
1: No Image
2: Downloads
4: Greeting
1: User Name
2: Custom
5: Backlight
1: Main Display
1: Flip Open
2: 30 seconds
3: 15 seconds
4: 8 seconds
2: Keypad
1: Flip Open
2: 30 seconds
3: 15 seconds
4: 8 seconds
5: Off
3: Pwr Save Mode
1: On
2: Off
6: Contrast
1: Lowest
2: Low
3: Med
4: High
5: Highest
7: Service Light
1: On
2: Off
2: Sounds
1: Ringer Volume
1: Calls
2: Alarms
2: Ringer Type
1: Voice Calls
1: With Caller ID
2: No Caller ID
2: Schedule
3: Roam Ringer
1: Normal
Section 2E: Navigating Through Menus
60
2: Distinctive
3: Alerts
1: Minute Beep
1: On
2: Off
2: Service
1: On
2: Off
3: Connect
1: On
2: Off
4: Sig. Fade Tone
1: On
2: Off
5: Power On/Off
1: On
2: Off
6: Flip Sound
1: On
2: Off
4: Key Tone
1: Tone Type
1: Normal
2: Piano
3: Beep
2: Tone Level
5: Tone Length
1: Short
2: Long
6: App. Volume
1: Sound
2: Vibrator
1: On
2: Off
3: Vision
1: Enable/Disable Vision
2: Net Guard
1: On
2: Off
3: Update Data Profile
4: Voice Dial
1: Adapt Digits
2: Reset Digits
1: Yes
Section 2E: Navigating Through Menus
61
2: No
3: Set Active
1: Talk Only
2: Talk and Flip
4: Choice List
1: Digit Dial
1: Yes
2: No
2: Name Dial
1: Yes
2: No
3: Name Lookup
1: Yes
2: No
5: Help
5: Security
1: Lock Phone
1: Unlocked
2: On Power-Up
3: Lock Now
2: Change Lock
3: Special #
1: Empty
2: Empty
3: Empty
4: Erase Pbook
1: Yes
2: No
5: Erase Downloads
1: Yes
2: No
6: Reset Phone
1: Yes
2: No
6: Airplane Mode
1: On
2: Off
7: Launch Pad
1: Up Key
1: Phone Book
2: Voice Memo
3: Scheduler
4: Voice Dial
5: Ringer Type
Section 2E: Navigating Through Menus
62
6: Downloads
7: Display
8: Alarms
9: Calculator
10: Web
2: Down Key
1: Phone Book
2: Voice Memo
3: Scheduler
4: Voice Dial
5: Ringer Type
6: Downloads
7: Display
8: Alarms
9: Calculator
10: Web
3: Left Key
1: Phone Book
2: Voice Memo
3: Scheduler
4: Voice Dial
5: Ringer Type
6: Downloads
7: Display
8: Alarms
9: Calculator
10: Web
4: Right Key
1: Phone Book
2: Voice Memo
3: Scheduler
4: Voice Dial
5: Ringer Type
6: Downloads
7: Display
8: Alarms
9: Calculator
10: Web
8: Others
1: Abbrev. Dial
1: On
2: Off
2: Restriction
1: Outgoing Call
Section 2E: Navigating Through Menus
63
1: Allow all
2: PBook Only
3: Special# Only
3: Call Answer
1: Any Key
2: Talk Key
3: Flip Open
4: Auto Answer
1: Yes
2: No
5: Language
1: English
2: Español
6: Roaming
1: Set Mode
1: Automatic
2: Analog
3: Sprint
2: Call Guard
1: On
2: Off
7: Location
1: On
2: Off
8: Game Pad
1: Get Device
2: Key Remap
1: Cursor Key
1: Up Key
2: Down Key
3: Left Key
4: Right Key
2: Fire Key
1: A Key
1: Up Key
2: Down Key
3: Left Key
4: Right Key
5: WEB Key
6: OK Key
7: Talk Key
8: Back Key
9: End Key
10: Menu Key
11: #1 Key
Section 2E: Navigating Through Menus
64
12: #2 Key
13: #3 Key
14: #4 Key
15: #5 Key
16: #6 Key
17: #7 Key
18: #8 Key
19: #9 Key
20: #0 Key
21: Star Key
22: Pound Key
23: Launching
2: B Key
1: Up Key
2: Down Key
3: Left Key
4: Right Key
5: WEB Key
6: OK Key
7: Talk Key
8: Back Key
9: End Key
10: Menu Key
11: #1 Key
12: #2 Key
13: #3 Key
14: #4 Key
15: #5 Key
16: #6 Key
17: #7 Key
18: #8 Key
19: #9 Key
20: #0 Key
21: Star Key
22: Pound Key
23: Launching
3: C Key
1: Up Key
2: Down Key
3: Left Key
4: Right Key
5: WEB Key
6: OK Key
7: Talk Key
8: Back Key
9: End Key
Section 2E: Navigating Through Menus
65
10: Menu Key
11: #1 Key
12: #2 Key
13: #3 Key
14: #4 Key
15: #5 Key
16: #6 Key
17: #7 Key
18: #8 Key
19: #9 Key
20: #0 Key
21: Star Key
22: Pound Key
23: Launching
4: D Key
1: Up Key
2: Down Key
3: Left Key
4: Right Key
5: WEB Key
6: OK Key
7: Talk Key
8: Back Key
9: End Key
10: Menu Key
11: #1 Key
12: #2 Key
13: #3 Key
14: #4 Key
15: #5 Key
16: #6 Key
17: #7 Key
18: #8 Key
19: #9 Key
20: #0 Key
21: Star Key
22: Pound Key
23: Launching
3: Other Key
1: Start Key
1: Launching
2: WEB Key
3: OK Key
4: Talk Key
5: Back Key
6: End Key
Section 2E: Navigating Through Menus
66
7: Menu Key
8: #1 Key
9: #2 Key
10: #3 Key
11: #4 Key
12: #5 Key
13: #6 Key
14: #7 Key
15: #8 Key
16: #9 Key
17: #0 Key
18: Star Key
19: Pound Key
2: Menu Key
1: Launching
2: WEB Key
3: OK Key
4: Talk Key
5: Back Key
6: End Key
7: Menu Key
8: #1 Key
9: #2 Key
10: #3 Key
11: #4 Key
12: #5 Key
13: #6 Key
14: #7 Key
15: #8 Key
16: #9 Key
17: #0 Key
18: Star Key
19: Pound Key
9: Phone Info
InUse Menu
1: Mute/Unmute
2: Call History
3: Phone Book
4: 3-Way Call
5: Messaging
6: Voice Memo
7: Tools
8: Phone Info
Section 2E: Navigating Through Menus
67
Section 2F
Managing Call History
In This Section
ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ Viewing History
Call History Options
Making a Call From Call History
Saving a Phone Number From Call History
Prepending a Phone Number From Call History
Erasing Call History
The Call History keeps track of incoming calls, calls made from your
PCS Vision Phone, and missed calls. This section guides you through
accessing and making the most of your Call History.
Section 2F: Managing Call History
68
Viewing History
You’ll find the Call History feature very helpful. It is a list of the last
20 phone numbers (or Phone Book entries) for calls you placed,
accepted, or missed. Call History makes redialing a number fast and
easy. It is continually updated as new numbers are added to the
beginning of the list and the oldest entries are removed from the
bottom of the list.
Each entry contains the phone number (if it is available) and Phone
Book entry name (if the phone number is in your Phone Book).
Duplicate calls (same number and type of call) may only appear
once on the list.
To view a Call History entry:
1. Press
for Call History.
2. Press
- or -
for Missed Calls. (The Missed Calls list will display.)
Press
for Outgoing Calls. (The Outgoing Calls list will
display.)
- or -
Press
for Incoming Calls. (The Incoming Calls list
will display.)
3. To view an entry, highlight it and press
.
To access the phone’s main menu, press (Menu) from standby mode.
Menu items may be selected by highlighting them with the navigation
key and pressing OK, or you can press the number corresponding to the
menu item on your keypad.
Note:
Section 2F: Managing Call History
69
Call History Options
For additional information and options on a particular call, highlight
a Call History entry and press
. This feature displays the time,
date, and duration of the call. By pressing
the following options:
, you can select from
ⅷ
ⅷ
ⅷ
ⅷ
Talk
Save, Show Entry
Prepend
Erase
You can also view the next Call History entry by pressing the navigation
key right or view the previous entry by pressing the navigation key left.
Tip:
Making a Call From Call History
To place a call from Call History:
1. Press
for Call History.
2. Select Missed Calls
, Outgoing Calls
, or
Incoming Calls
.
3. Highlight the entry you want to call and press
to dial the
number
You cannot make calls from Call History to entries identified as No ID or
Restricted.
Note:
Section 2F: Managing Call History
70
Saving a Phone Number From Call History
Your PCS Phone can store up to 300 Phone Book entries. Phone
Book entries can store up to a total of six phone numbers and each
entry’s name can contain 20 characters.
To save a phone number from Call History:
1. Press
2. Highlight the desired entry in the Missed, Outgoing, or
Incoming call history and press
for Call History.
.
3. Press
—or—
Press
to save the number.
(Save) to save the number.
4. Follow the onscreen prompts to complete the entry. (See
After you have saved the number, the new Phone Book entry is
You cannot save phone numbers already in your Phone Book or from
calls identified as No ID or Restricted.
Note:
Prepending a Phone Number From
Call History
If you need to make a call from Call History and you happen to be
outside your local area code, you can add the appropriate prefix by
prepending the number.
To prepend a phone number from Call History:
1. Press
2. Highlight the desired entry in the Missed, Outgoing, or
Incoming call history and press
3. Press to Prepend the number.
4. Use the keypad to enter the desired numbers.
5. Press to call.
for Call History.
.
Section 2F: Managing Call History
71
Erasing Call History
To erase individual Call History entries, see “Call History Options”
To erase Call History:
1. Press
for Call History.
2. Press
for Erase History.
ⅷ Press
to erase Missed Calls.
to erase Outgoing Calls.
to erase Incoming Calls.
to erase All Calls.
ⅷ Press
ⅷ Press
ⅷ Press
3. Using the navigation key, highlight Yes and press
.
Section 2F: Managing Call History
72
Section 2G
Using the Phone Book
In This Section
ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ Adding a New Phone Book Entry
Finding Phone Book Entries
Phone Book Entry Options
Adding a Phone Number to a Phone Book Entry
Editing a Phone Book Entry’s Phone Number
Assigning Speed Dial Numbers
Editing a Phone Book Entry
Selecting a Ringer Type for an Entry
Secret Phone Book Entries
Dialing PCS Services
Now that you know the basics that make it easier to stay in touch with
people and information, you’re ready to explore your phone’s more
advanced features. This section explains how to use your phone’s
Phone Book and helps you make the most of your contacts and time
when you are trying to connect with the important people in your life.
Section 2G: Using the Phone Book
73
Adding a New Phone Book Entry
Your PCS Phone can store up to 300 Phone Book entries.
Phone Book entries can store up to a total of six phone numbers and
each entry’s name can contain 20 characters.
To add a new entry:
1. Enter a new phone number and press
2. Press for Add New Entry.
3. Select the Type using the navigation key and press
4. Enter the name using the keypad and press
5. Press to Save.
.
.
.
After you have saved the number, the new Phone Book entry is
Finding Phone Book Entries
There are several ways to display your Phone Book entries: by name,
by speed dial number, by group, and by voice dial recognition.
Follow the steps outlined in the sections below to display entries
from the Phone Book menu.
Finding Names
To find Phone Book entries by name:
1. Press
for Phone Book.
for Find.
2. Press
3. Press the navigation key left or right to search by Name, Entry,
or Group.
4. Once the desired option is highlighted, press the navigation
key down.
5. Enter the first few letters or entry # to locate the desired entry.
6. Scroll to highlight the name. To call the entry, press
.
Section 2G: Using the Phone Book
74
Finding Speed Dial Numbers
To find phone numbers you have stored in speed dial locations:
1. Press
for Phone Book.
for Find.
2. Press
3. Press the navigation key to the right until By Entry is
highlighted.
4. Enter the entry or speed dial location number.
Finding Group Entries
To find entries designated as part of a group:
1. Press
for Phone Book.
for Find.
2. Press
3. Press the navigation key to the right until By Group is
highlighted.
4. Press the navigation key down once to highlight the group
selection. Press the navigation key left or right to select the
desired group.
AddingaPhoneNumbertoaPhoneBookEntry
To add a phone number to an entry:
1. Press
for Phone Book.
for Find.
2. Press
3. Select the desired entry and press
4. Press to edit the entry.
5. Press the navigation key down until the desired label is
selected and press to edit.
6. Enter the phone number using the keypad and press
7. Press to Save.
.
.
Section 2G: Using the Phone Book
75
Editing a Phone Book Entry’s Phone Number
To edit an entry’s phone number:
1. Press
for Phone Book.
for Find.
2. Press
3. Select the desired entry and press
.
4. Press the navigation key down until the desired phone number
is selected and press
to edit.
5. Press and hold
to erase the entire number or press once
to erase just the last number.
6. Enter the new number using the keypad and press
.
7. Press
to Save.
Assigning Speed Dial Numbers
Your phone can store up to 300 phone numbers in speed dial
locations. For details on how to make calls using speed dial
numbers, see “Using One-Touch/Two-Touch/Three Touch Speed
Speed dial numbers can be assigned when you add a new Phone
Book entry, when you add a new phone number to an existing entry,
or when you edit an existing number.
To assign a Speed Dial number to a new phone number:
1. Add a phone number to a new or to an existing Phone Book
2. Highlight Entry and press
3. Press the navigation key left/right or enter an available speed
dial location using the keypad and press
.
.
Section 2G: Using the Phone Book
76
Selecting a Ringer Type for an Entry
You can assign a ringer type to a Phone Book entry so you can
identify the caller by the ringer type. (See “Ringer Types” on
page 29.)
To select a ringer type for an entry:
1. Press
for Phone Book.
for Find.
2. Press
3. Select the desired entry and press
4. Press to edit the entry.
5. Press the navigation key down until Name Ringer is selected
and press to edit.
.
6. Press the navigation key to the right and highlight the desired
Ringer Category.
7. Press the navigation key down.
8. Press the navigation key to the left or right to highlight and
listen to the desired Ringer and press
.
9. Press
to Save.
Secret Phone Book Entries
You can hide an entry’s phone number(s) and require your lock
code to edit the entry by making it secret. The entry name is still
displayed, but the entry’s phone numbers are replaced with
“(SECRET)”.
To make an entry secret:
1. Press
for Phone Book.
for Find.
2. Press
3. Select the desired entry and press
4. Press to edit the entry.
.
5. Press the navigation key down until Secret is selected.
6. Press the navigation key left or right to select On or Off and
press
for Save.
Section 2G: Using the Phone Book
77
7. Press the navigation key left or right until Secret-ON is
displayed in the Secret field and press
to Save.
To make an entry public:
1. Display a Phone Book entry.
2. Press
to edit the entry.
3. Enter your lock code.
4. Press the navigation key down until Secret is selected.
5. Press the navigation key left or right until Secret-OFF is
displayed in the Secret field and press
to Save.
If you can’t recall your lock code, try using the last four digits of either your
Social Security number or your PCS Phone Number or try 0000. If none of
these work, call PCS Customer Solutions at 1-888-211-4PCS (4727).
Tip:
Dialing PCS Services
Your Phone Book is preprogrammed with contact numbers for various
PCS Services.You must be in digital mode to access PCS Services.
To dial a service:
1. Press
for Phone Book.
for Services.
2. Press
Ⅲ Press
for Account Info.
for Customer Care.
for Dir Assist.
Ⅲ Press
Ⅲ Press
3. Press
.
Section 2G: Using the Phone Book
78
Section 2H
Personal Organizer
In This Section
ࡗ ࡗ ࡗ ࡗ Using Your Phone’s Scheduler
Using Your Phone’s Alarm Clock
Using Your Phone’s Notepad
Using Your Phone’s Tools
Your PCS Vision Phone is equipped with several personal information
management features that help you manage your busy lifestyle. This
section shows you how to use these features to turn your phone into a
time management planner that helps you keep up with your contacts,
schedules, and commitments. It takes productivity to a whole new level.
Section 2H: Personal Organizer
79
Using Your Phone’s Scheduler
Adding an Event to the Scheduler
Your Scheduler helps organize your time and reminds you of
important events.
To add an event:
1. Press
for Tools.
2. Press for
3. Press
Scheduler.
for Add New.
4. Enter the event description using the keypad and
press
.
5. Enter the Start Time and Date using the keypad. (Press
AM or for PM.)
for
6. Enter the End Time and Date using the keypad.
7. Press the Navigation key left or right and select one of the
following:
Ⅲ No Alarm
Ⅲ On Time
Ⅲ 10min before
Ⅲ 30min before
Ⅲ 1Hr before
8. Press to
Save.
To access the phone’s main menu, press (Menu) from standby mode.
Note:
Menu items may be selected by highlighting them with the navigation
key and pressing OK, or you can press the number corresponding to the
menu item on your keypad.
Section 2H: Personal Organizer
80
Event Alerts
There are several ways your PCS Phone alerts you of scheduled
events:
ⅷ
ⅷ
ⅷ
By playing the assigned ringer type.
By illuminating the backlight.
By flashing the LED.
To select the ringer:
1. Press
for Settings.
2. Press
3. Press
4. Press
for Sounds.
for Ringer Type.
for Schedule.
5. Press the navigation key left or right to select the desired ringer
category.
6. Press the navigation key down and then left or right to select
the desired ringer or melody.
7. Press
to Save.
Viewing Events
To view your scheduled events:
1. Press
for Tools.
2. Press
for Today. (A list of the events scheduled for the day
are displayed.)
Erasing a Day’s Events
To erase a scheduled day’s events:
1. Press
2. Press
3. Press
for Tools.
for Today.
to Erase All.
4. Highlight Yes using the navigation key and press
to confirm.
Section 2H: Personal Organizer
81
Erasing Events
To delete individual events:
1. Press
for Tools.
for Scheduler.
2. Press
3. Highlight the desired day of the event being deleted.
4. Press for View.
5. Press the navigation key up or down to select the desired
event.
6. Press
to Erase the event.
7. Highlight Yes with the navigation key and press
to confirm.
Erasing All Events
To delete all scheduled events:
1. Press
2. Press
3. Press
for Tools.
for Scheduler.
for Erase All.
4. Highlight Yes with the navigation key and press
to confirm.
Section 2H: Personal Organizer
82
Using Your Phone’s Alarm Clock
Your phone comes with a built-in alarm clock with multiple
alarm capabilities.
To use the alarm clock:
1. Press
2. Press
3. Press
for Tools.
for Alarm Clock.
,
, or
to select an Alarm.
4. Press the navigation key left or right and select On.
5. Press the navigation key down once and enter the alarm time.
(Press
for AM or
for PM.)
6. Press the navigation key down once to select the desired
ringer. Cycle through the ringers by pressing the navigation
key left or right.
7. Press the navigation key down once to select the alarm
frequency. Press the navigation key left or right and select one
of the following options:
Ⅲ Daily
Ⅲ Once
Ⅲ Mon to Fri
Ⅲ Sat & Sun
8. Press
to Save.
Section 2H: Personal Organizer
83
Using Your Phone’s Memo Pad
Your PCS Phone comes with a memo pad you can use to compose
and store reminders and notes to help keep you organized.
To compose a note:
1. Press
for Tools.
2. Press
for Memo Pad.
3. If there are no existing memos, the New Memo screen is
automatically displayed. If there is a memo already saved, press
for Add New.
4. Enter up to 64 characters in the memo and press
To read a saved note:
1. Press
for Tools.
2. Press
for Memo Pad.
3. Highlight the desired memo using the navigation key and press
to view.
To delete saved notes:
1. Press
for Tools.
2. Press
for Memo Pad.
3. Highlight the desired memo using the navigation key and press
for Erase.
4. Select Yes and press
to confirm the deletion.
Section 2H: Personal Organizer
84
Using Your Phone’s Tools
In addition to helping your be more efficient and organized, your
PCS Vision Phone offers useful and entertaining tools.
Playing Games
To play a game on your PCS Phone:
1. Press
for Downloads.
for Games.
2. Press
3. Press the navigation key up or down to highlight the desired
game and press to play.
You can also use download games to your PCS Vision Phone.
Note:
Using the Calculator
Your phone comes with a built-in calculator function.
To use the calculator:
1. Press
for Tools.
2. Press
for Calculator
3. Enter a number with the keypad. (Press
to insert a
decimal point and/or
to make the number negative or
positive.)
4. Press the navigation key:
Ⅲ Left - Subtract
Ⅲ Right - Multiply
Ⅲ Up - Add
Ⅲ Down - Divide
5. Enter the next number using the keypad.
6. Press to view the results.
Section 2H: Personal Organizer
85
World Time
World Time displays what time it is in twenty-four different time
zones around the world together with one or more major cities,
states, regions, or countries in a time zone.
To access world time:
1. Press
for Tools.
2. Press
for World Time.
3. Press the navigation key left, right, up, or down to display the
different time zones.
4. Press
to turn DST (Daylight Savings Time) On
or Off.
Countdown
Countdown allows you to enter a future date and time into the
phone and then see the amount of days, hours, and minutes until
that time is reached.
To set up a new countdown:
1. Press
for Tools.
2. Press
for Countdown.
3. If there are no existing countdowns, the New Countdown
screen is automatically displayed. If there is already a
countdown entered, press
for Add New.
4. Enter a name using the keypad and press
.
5. Enter the Input time and date values and press
to Save.
To view a countdown:
1. Press
for Tools.
2. Press
for Countdown.
3. Press the navigation key up or down to highlight the desired
countdown and press
.
When viewing an existing countdown, press the navigation key left or
right to cycle between the other countdown entries.
Tip:
Section 2H: Personal Organizer
86
Section 2I
Using Your Phone’s Voice Services
In This Section
ࡗ ࡗ ࡗ ࡗ ࡗ Activating Voice Recognition
Using Digit Dial
Using Name Dial
Using Name Lookup
Recording Voice Memos
Your PCS Vision Phone’s Voice Services let you place calls using your
voice, store voice reminders, and record memos right on your phone.
This section includes easy-to-follow instructions on using voice-
activated dialing and managing voice memos.
Section 2I: Using Your Phone’s Voice Services
87
Activating Voice Recognition
Voice recognition allows you to say commands to perform common
functions supported by your phone. There is no voice training
required to use the voice recognition feature. You simply say the
pre-designated command displayed on your screen in a normal tone
of voice to perform the desired function.
To activate voice recognition:
1. Press the navigation key left or press and hold
.
2. The phone prompts you to say a voice command. Wait for the
beep and then say one of the following commands:
Ⅲ Digit Dial
Ⅲ Name Dial
Ⅲ Voice Memo
Ⅲ Phone Book
Ⅲ My Phone #
Ⅲ Status
When it recognizes one of these commands, the phone launches the
associated application. If the phone does not hear a command
within approximately eight seconds, it de-activates voice
recognition without taking any action.
If you want to use a different button to activate voice recognition, press
for Launch Pad. On this menu, you can change button
assignments, including the button used to launch "Voice Dial," which is
the voice recognition application.
Note:
Status Information Chart
When you activate the Status function, the following information is
given:
Ⅲ Coverage
Ⅲ Signal Strength
Ⅲ Battery Status
The chart listed below gives the values available for each choice.
Section 2I: Using Your Phone’s Voice Services
88
No Coverage - When handset is scanning.
Sprint Coverage - Handset in on a non-roam system.
Digital Roam - Handset is on a digital roam system.
Analog Roam - Handset is on a analog roam system.
Coverage
High - Number of bars displayed is 4.
Good - Number of bars displayed is 2/3.
Low - Number of bars displayed is 0/1.
No Signal - Handset is scanning for system.
Signal Strength
Battery Status
High - Number of bars displayed in the battery icon is 3.
Medium - Number of bars displayed in the battery icon is 2.
Low - Number of bars displayed in the battery icon is 1.
Empty - Low battery alert.
Using Digit Dial
Digit Dial allows you dial any valid 7 or 10 digit North American
phone number by speaking the number naturally, without pausing
between the digits.
Tips for using Digit Dial:
ⅷ
Digit Dial works best in quieter environments.
ⅷ
When saying a number, speak at a normal speed and say each
digit clearly. There is no need to pause between digits.
ⅷ
The phone recognizes the digits one, two, three, four, five, six,
seven, eight, nine, zero, and oh. The phone does not recognize
numbers such as "one eight hundred" for "1-800." Instead, say
"one-eight-zero-zero."
ⅷ
ⅷ
The phone recognizes only valid 7 or 10 digit North American
phone numbers.
If your phone does not usually recognize you correctly when
you are using Digit Dial, try adapting Digit Dial to your voice,
which can significantly improve accuracy for some speakers.
Section 2I: Using Your Phone’s Voice Services
89
To place a call using Digit Dial:
1. Activate voice recognition by pressing the navigation key left.
The phone prompts you for a command.
2. Say Digit Dial. The phone prompts you to say the number.
3. Say a valid 7 or 10 digit North American phone number
naturally and clearly.
If desired, you can say the number "1" before the number. This is not
required; the call is made both ways.
Note:
4. If the phone asks you, "Did You Say," followed by the correct
number, say "Yes." You can also select the correct number
from those displayed on the screen by pressing
correct number. The phone will then dial
the number.
on the
5. If the phone asks you, "Did You Say," followed by an incorrect
number, say No. If there are other alternatives, the phone will
prompt you with the next one. You can also press the
navigation key up or down to select the correct number from
the Choice List, and then press
to dial.
In some cases, the phone might ask you to repeat a number. Make sure
that the number is a valid 7 or 10 digit North American phone number,
and then say the number again. If the number isn't valid, or if the phone
still doesn't understand the number on the second try, it will not place
a call.
Note:
Enabling/Disabling Digit Dial Choice Lists
You can customize whether the Digit Dial feature displays the list of
top voice recognition choices or automatically dials the first
number, without displaying a choice list.
To enable or disable choice lists for Digit Dial:
1. Press
2. Press
3. Press
4. Press
for Settings.
for Voice Dial.
for Choice List.
for Digit Dial.
Section 2I: Using Your Phone’s Voice Services
90
5. Press the navigation key up or down to select Yes or No and
press
.
Adapting Digit Dial
Digit Dialing is speaker independent, which means that no training
or adaptation is required. Some users with heavy accents or unusual
voice characteristics may find difficulty in achieving high accuracy
with speaker independent Digit Dialing, so the Adapt Digits feature
allows users to dramatically improve the digit accuracy through
adaptation. Users who get acceptable digit recognition accuracy will
find no additional benefit to performing the Adapt Digit adaptation.
After you adapt Digit Dial, your phone will be customized to your
voice. Other people will not be able to use Digit Dial on your phone
unless they reset the phone to factory defaults.
ONLY adapt Digit Dial if the system is frequently mis-recognizing your
speech. You can always restore the system to its original factory setting.
Note:
Adaptation involves recording several digit sequences to teach the
system your voice. The adaptation process takes about 3 minutes.
Tips for adapting Digit Dial:
ⅷ
ⅷ
ⅷ
ⅷ
Adapt digits in a quiet place.
Make sure you wait for the beep before starting to speak.
Speak clearly, but say each digit sequence naturally.
If you make a mistake while recording a sequence of digits, or if
there is an unexpected noise that spoils the recording, you can
say or select No when the prompt asks, “Did the recording
sound OK?”. You will then be prompted to re-record the
sequence.
To adapt Digit Dial to your voice:
1. Press
2. Press
3. Press
for Settings.
for Voice Dial.
for Adapt Digits.
4. The phone displays the first digit sequence. When you are
ready to start recording, press
. The phone prompts you to
say the first sequence of digits.
Section 2I: Using Your Phone’s Voice Services
91
5. Wait for the beep, and then repeat the digits using a normal
tone of voice. The phone plays back your recording and asks
you if the recording sounds "OK."
6. If the recording sounds OK (no mistakes, and no background
noises), say Yes. If you need to re-record the digits to fix any
problems, say No. The phone then prompts you to say the
digits again. Wait for the beep, and then record the digits
again. Repeat this step until you are satisfied with the
recording.
7. After confirming that the recording sounds OK, repeat the
recording process with the next set of digits. After six sets of
digits, the phone will ask you whether you want to do more
adaptation. Answer Yes.
8. Repeat steps 4-8 for another six sets of digits. After the sixth set
of digits, you will be half way through the session and the
phone asks “More Adapatation?” Select OK to continue for six
more sets of digits, or press
for partial adapation. When
you are finished with a full session, you will reach a screen that
reads, “Adaptation Complete.”
It is recommended that you perform the complete adaptation of Digit Dial
at least once to achieve the maximum benefit of this feature. If a partial
adaptation is performed, you can always return later and resume the
process from the half way point.
Note:
Resetting Digit Dial Adaptation
To erase any adaptation and reset Digit Dial to its original state:
1. Press
2. Press
3. Press
for Settings.
for Voice Dial.
for Reset Digits.
4. Press the navigation key up or down button to select Yes and
press
.
Section 2I: Using Your Phone’s Voice Services
92
Using Name Dial
For best results with Name Dial, enter first and last names in your
phone book, avoid using abbreviations, and make sure the names
are spelled correctly. Name Dial automatically voice-activates every
contact in your Phone Book without the need to record or "train"
names before using them. With Name Dial you can dial any person
in your Phone Book by saying that person's name.
To place a call using Name Dial:
1. Activate voice recognition by pressing the navigation key left.
The phone prompts you for a command.
2. Say Name Dial. The phone prompts you to say a name.
3. Say the full name of the person you want to call, exactly as it is
entered in your Phone Book. The phone plays the name
through the earpiece and displays it on the screen. If the Phone
Book contains only one number for the name, the phone
automatically dials that number.
4. If the name that you spoke has more than one number
associated with it, the phone displays the different locations
(home, work, etc.) and asks you which one to dial. Say one of
the following locations:
Ⅲ Home
Ⅲ Work
Ⅲ Mobile
Ⅲ Pager
Ⅲ Fax
5. The phone dials the number for the location you specified.
Enabling/Disabling Name Dial Choice Lists
You can customize whether the Name Dial feature displays a list of
choices for names that sound alike, or brings up information for the
first recognized name, without displaying a choice list.
To enable or disable choice lists for Name Dial:
1. Press
for Settings.
2. Press
for Voice Dial.
Section 2I: Using Your Phone’s Voice Services
93
3. Press
for Choice List.
4. Press
for Name Dial.
5. Press the navigation key up or down to select Yes or No and
press
.
When choice lists are enabled for Name Dial, after you say the name,
the phone will display one or more names on the screen and
prompt you to confirm the name you spoke.
If the phone says, "Did You Say," followed by the correct name,
say Yes.
If the phone asks you, "Did You Say," followed by an incorrect
name, say No. The phone then prompts you with the next name, if
there is one. If there are no more names, the phone will say "Sorry,
No Match Found," and will not place a call.
You can also choose a name from the choice list manually. Use the
navigation key to highlight the name, and then press
to select it.
Using Name Lookup
Name Lookup lets you retrieve contact information for any person
in your Phone Book by saying the full name of the person.
To retrieve information using Name Lookup:
1. Activate voice recognition by pressing the navigation key left.
The phone prompts you for a command.
2. Say Phone Book. The phone prompts you to say the name.
3. Say the full name of the person, exactly as it is entered in your
Phone Book. The phone plays the name it recognized through
the earpiece, and then opens the contact information for that
name.
Section 2I: Using Your Phone’s Voice Services
94
Enabling/Disabling Name Lookup Choice Lists
You can customize whether the Name Lookup feature displays a list
of choices for names that sound alike, or brings up information for
the first recognized name, without displaying a choice list.
To enable or disable choice lists for Name Lookup:
1. Press
2. Press
3. Press
4. Press
for Settings.
for Voice Dial.
for Choice List.
for Name Lookup.
5. Press the navigation key up or down to select Yes or No and
press
.
When choice lists are enabled for Name Lookup, after you say the
name, the phone will display one or more names on the screen and
prompt you to confirm the name you spoke.
If the phone says, "Did You Say," followed by the correct name,
say Yes.
If the phone asks you, "Did You Say," followed by an incorrect
name, say No. The phone then prompts you with the next name, if
there is one. If there are no more names, the phone will say "Sorry,
No Match Found."
You can also choose a name from the choice list manually. Press the
navigation key up or down to highlight the name, and then press
to select it.
Section 2I: Using Your Phone’s Voice Services
95
Managing Voice Memos
You can use your phone’s Voice Services to record brief memos to
remind you of important events, phone numbers, or grocery list items.
Recording Voice Memos
To record a voice memo:
1. Press
2. Press
3. Press
for Tools.
for Voice Memo.
for Record. The phone prompts you to start
recording after the beep.
4. Wait for the beep and then start speaking. As it is recording,
the phone displays a countdown timer that shows how many
seconds are left for recording.
5. To pause the memo, press
. When a memo is paused, press
again to resume recording.
6. To finish recording, press
.
When you have finished recording, the phone offers you the option
of reviewing the memo, re-recording the memo, saving it, or
quitting without saving the memo.
ⅷ
To listen to the memo again, select Review and press
To discard the current recording and make a new one, select
Rerecord and press
To save the memo and return to the home screen, select Save
and press . The phone prompts you to enter a name for the
memo. Enter a name. Use the Menu to enter letters, numbers, or
symbols. When you are done, press , then highlight Yes and
press
To quit the memo feature without saving the memo, select Quit
and press
.
ⅷ
.
ⅷ
.
ⅷ
.
Section 2I: Using Your Phone’s Voice Services
96
To record a conversation during a phone call:
1. During a call, press
for Voice Memo. (A one minute
counter is displayed on the screen to indicating the amount of
time a single voice memo can be recorded.)
2. Press
memo.
during the countdown to pause and restart the
A total of 10 minutes in 10 separate memos can be recorded and saved.
Individual memos can record up to 60 seconds of audio.
Note:
Reviewing and Erasing Memos
To play the voice memos you have recorded:
1. Press
2. Press
3. Press
for Tools.
for Voice Memo.
for Review. The phone displays a list of saved
memos, with the first one selected.
4. Select a memo and press , or press the number
corresponding to the memo you want to review. The phone
replays the memo. To pause the memo during replay,
press
. Press
again to resume replaying the memo.
To erase an individual memo:
1. Follow the steps above to display the list of saved memos.
2. Select the memo to erase.
3. Press
for Erase.
4. Press the navigation key up to select Yes and press
.
To erase all voice memos:
1. Press
2. Press
3. Press
for Tools.
for Voice Memo.
for Erase All.
4. Press the navigation key up to select Yes and press
.
Section 2I: Using Your Phone’s Voice Services
97
Section 3A
PCS Service Features: The Basics
In This Section
ࡗ ࡗ ࡗ ࡗ ࡗ Using Voicemail
Using Caller ID
Responding to Call Waiting
Making a Three-Way Call
Using Call Forwarding
Now that you’ve mastered your phone’s fundamentals, it’s time to explore
the calling features that enhance your PCS Service. This section outlines
your basic PCS Service features.
Section 3A: PCS Service Features - The Basics
99
Using Voicemail
Setting Up Your Voicemail
All unanswered calls to your PCS Vision Phone are automatically
transferred to your voicemail, even if your phone is in use or turned
off. Therefore, you will want to set up your PCS Voicemail and
personal greeting as soon as your PCS Vision Phone is activated.
To set up your voicemail:
1. Press and hold
.
2. Follow the system prompts to:
Ⅲ Create your pass code
Ⅲ Record your greeting
Ⅲ Record your name announcement
Ⅲ Choose whether to activate One-Touch Message Access (a
feature that lets you access messages simply by pressing
and holding
pass code)
, bypassing the need for you to enter your
The voicemail setup process may vary in certain Affiliate areas.
Note:
Voicemail Notification
There are several ways your PCS Vision Phone alerts you of a
new message:
ⅷ
ⅷ
ⅷ
ⅷ
By displaying a message on the screen.
By sounding the assigned ringer type.
By the LED blinking red.
By displaying
at the top of your screen.
Section 3A: PCS Service Features - The Basics
100
New Voicemail Message Alerts
When you receive a new voice message, your phone alerts you and
prompts you to call your voicemail.
To call your voicemail:
ᮣ Press and hold
.
To display your Missed Log:
ᮣ Press
.
When you are roaming off the Sprint Nationwide PCS Network, you
may not receive notification of new voicemail messages. It is
recommended that you periodically check your voicemail by dialing
1 + area code + your PCS Phone Number. When your voicemail
Important:
answers, press ( ) and enter your pass code. You will be charged
*
roaming rates when accessing voicemail while roaming off the
Sprint Nationwide PCS Network.
Your phone accepts messages even when it is turned off. However, you
are only notified of new messages when your phone is turned on and you
are in a PCS Service Area.
Note:
Retrieving Your Voicemail Messages
You can review your messages directly from your PCS Vision Phone or
from any other touch-tone phone. To dial from your PCS Vision
Phone, you can either speed dial your voicemail or use the menu keys.
Using One-Touch Message Access
ᮣ Press and hold
. (Follow the system prompts.)
Using the Menu Keys on Your Phone to Access Your Messages
1. Press
for Messaging.
for Voicemail.
2. Press
You are charged for airtime minutes when you are accessing your
voicemail from your PCS Vision Phone.
Note:
Section 3A: PCS Service Features - The Basics
101
Using a Phone Other Than Your PCS Vision Phone to
Access Messages
1. Dial your PCS Phone Number.
2. When your voicemail answers, press
.
3. Enter your pass code.
When you call into voicemail you first hear the header information (date,
time, and sender information) for the message. To skip directly to the
Tip:
message, press
during the header.
Voicemail Button Guide
Here’s a quick guide to your keypad functions while listening to
voicemail messages. For further details and menu options, see
Date/Time Send Reply Advance
Replay
Erase
Rewind
Call Back
Help
Forward
Save
Cancel
Skip
Section 3A: PCS Service Features - The Basics
102
Voicemail Options
Your PCS Vision Phone offers several options for organizing and
accessing your voicemail.
Using Expert Mode
Using the Expert Mode setting for your personal voicemail box
helps you navigate through the voicemail system more quickly by
shortening the voice prompts you hear at each level.
To turn Expert Mode on or off:
1. Press and hold
to access your voicemail. If your voicemail
box contains any new or saved messages, press
to access
the main voicemail menu.
2. Press
to change your Personal Options, following the
system prompts.
3. Press
for Expert Mode.
4. Press
to turn Expert Mode on or off.
Setting Up Group Distribution Lists
Create up to 20 separate group lists, each with up to 20 customers.
1. Press and hold
to access your voicemail. (If your voicemail
box contains any new or saved messages, press
the main voicemail menu.)
to access
2. Press
to change your Personal Options, following the
system prompts.
3. Press
for Administrative Options.
for Group Distribution Lists.
4. Press
5. Follow the voice prompts to create, edit, rename, or delete
group lists.
PCS Callback
Return a call after listening to a message without disconnecting
from voicemail.
ᮣ Press
after listening to a message. (Once the call is
complete, you’re returned to the voicemail main menu.)
Section 3A: PCS Service Features - The Basics
103
Voicemail-to-Voicemail Message
Record and send a voice message to other PCS Voicemail users.
1. From the main voicemail menu, press
to send a message.
2. Follow the voice prompts to enter the phone number.
3. Follow the voice prompts to record and send your voice
message.
Voicemail-to-Voicemail Message Reply
Reply to a voice message received from any other PCS Voicemail user.
1. After listening to a voice message, press
.
2. Follow the voice prompts to record and send your reply.
Voicemail-to-Voicemail Message Forwarding
Forward a voice message, except those marked “Private,” to other
PCS Voicemail users.
1. After listening to a message, press
.
2. Follow the voice prompts to enter the phone number.
3. Follow the voice prompts to record your introduction and
forward the voice message.
Voicemail-to-Voicemail Receipt Request
Receive confirmation that your voice message has been listened to
when you send, forward, or reply to other PCS users.
1. After you have recorded a message, press
to indicate you
are satisfied with the message you recorded.
2. Press
to mark receipt requested.
3. Press
to send your voicemail message.
Section 3A: PCS Service Features - The Basics
104
Continue Recording
When leaving a voice message, you can choose to continue
recording even after you’ve stopped.
ᮣ Before pressing
to indicate that you are satisfied with the
message you recorded, press
to continue recording.
Extended Absence Greeting
When your phone is turned off or you are off the Sprint Nationwide
PCS Network for an extended period, this greeting can be played
instead of your normal personal greeting.
1. From the main voicemail menu, press
for
Personal Options.
2. Press
for Greetings.
to record an Extended Absence Greeting.
3. Press
Clearing the Message Icon
Your phone may temporarily continue to display the message icon
after you have checked your voice and text messages.
To clear the icon from the display screen:
1. Press
2. Press
3. Press
for Messaging.
for Voicemail.
for Clear Icon.
4. Press the navigation key up to select Yes and press
.
Section 3A: PCS Service Features - The Basics
105
Voicemail Menu Key
Following the prompts on the voicemail system, you can use your
keypad to navigate through the voicemail menu. The following list
outlines your phone’s voicemail menu structure.
Listen
Envelope Information
Reply
Advance 8 Seconds
Replay
Rewind
Forward Message
Erase
Callback
Save
Options
Send a Message
Personal Options
Notification Options
Phone Notification
Numeric Paging to a PCS Phone
Return to Personal Options Menu
Administrative Options
Skip pass code
Autoplay
Message Date & Time On/Off
Change pass code
Group Distribution List
Return to Personal Options Menu
Greetings
Personal Greetings
Name Announcement
Extended Absence Greeting
Return to Personal Options Menu
Expert Mode (On/Off)
Place a Call
Disconnect
Section 3A: PCS Service Features - The Basics
106
Using Caller ID
Caller ID allows people to identify a caller before answering the
phone by displaying the number of the incoming call. If you do not
want your number displayed when you make a call, just follow these
easy steps.
To block your phone number from being displayed for a specific
outgoing call:
1. Press
2. Enter the number you want to call.
3. Press
.
.
To permanently block your number, call PCS Customer Solutions.
Responding to Call Waiting
When you’re on a call, Call Waiting alerts you of incoming calls by
sounding two beeps. Your phone’s screen informs you that another
call is coming in and displays the caller’s phone number (if it is
available and you are in digital mode).
To respond to an incoming call while you’re on a call:
ᮣ Press
. (This puts the first caller on hold and answers the
second call.)
To switch back to the first caller:
ᮣ Press again.
For those calls where you don’t want to be interrupted, you can
Tip:
temporarily disable Call Waiting by pressing 7 0 before placing your
*
call. Call Waiting is automatically reactivated once you end the call.
Section 3A: PCS Service Features - The Basics
107
Making a Three-Way Call
With Three-Way Calling, you can talk to two people at the same
time. When using this feature, the normal airtime rates will be
charged for each of the two calls.
To make a Three-Way Call:
1. Enter a number you wish to call and press
.
2. Once you have established the connection, press
for
3-Way Call.
3. Dial the second number and press
.
4. When you’re connected to the second party, press
again to
begin your three-way call.
If one of the people you called hangs up during your call, you and
the remaining caller stay connected. If you initiated the call and are
the first to hang up, all three callers are disconnected.
You can also begin a Three-Way Call by displaying a phone number
stored in your Phone Book, Call History, or Messaging. To call the third
party, press TALK.
Tip:
Call Waiting and Three-Way Calling are not available while roaming off
the Sprint Nationwide PCS Network.
Note:
Section 3A: PCS Service Features - The Basics
108
Using Call Forwarding
Call Forwarding lets you forward all your incoming calls to another
phone number – even when your phone is turned off. You can
continue to make calls from your phone when Call Forwarding is
activated.
To activate Call Forwarding:
1. Press
.
2. Enter the area code and phone number to which your future
calls should be forwarded.
3. Press
. (You will see a message and hear a tone to confirm
the activation of Call Forwarding.)
To deactivate Call Forwarding:
1. Press
.
2. Press
. (You will see a message and hear a tone to confirm
the deactivation.)
You are charged a higher rate for calls you have forwarded.
Note:
Section 3A: PCS Service Features - The Basics
109
Section 3B
PCS VisionSM
In This Section
ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ Getting Started With PCS Vision
ࡗ Accessing Screen Savers Understanding Messaging
Using PCS Short Mail
Downloading Content
Accessing Games
ࡗ Exploring the Web ࡗ Using PCS Business Connection ࡗ PCS Vision FAQs Accessing Ringers
SM
PCS Vision brings you clarity you can see and hear with advanced
multimedia services. These features, including PCS Messaging, games,
downloadable ringers and screen savers, Web access, and PCS Business
Connectionare easy to learn and use. The rich, colorful graphic
experience is visually comparable to your home or office computer.
Clearly, it’s a whole new way to look at wireless.
This section introduces these advanced services and walks you through
the necessary steps to start taking advantage of PCS Vision.
Section 3B: PCS Vision
110
Getting Started With PCS Vision
With your PCS Vision Phone and PCS Service, you are ready to start
enjoying the advantages of PCS Vision. This section will help you
learn the basics of using your PCS Vision services, including
managing your User Name, launching a Vision connection, and
navigating the Web with your PCS Vision Phone.
Your User Name
When you buy a PCS Vision Phone and sign up for service, you're
automatically assigned a User Name. A User Name is typically based
on your name and a number, followed by “@sprintpcs.com.” For
example, the third John Smith to sign up for PCS Vision services
name you want – as long as nobody else has it.
When you use PCS Vision services, your User Name is submitted to
identify you to the Sprint Nationwide PCS Network. The User Name
is also useful as an address for PCS Mail, as a way to personalize Web
services, and as an online virtual identity.
If you already have a PCS Mail User Name, that will automatically
become your PCS Vision User Name.
Note:
Your User Name will be automatically programmed into your
PCS Vision Phone. You don't have to enter it.
Finding Your User Name
If you aren't sure what your PCS Vision User Name is, you can easily
find it online or on your PCS Vision Phone.
To find your User Name:
ⅷ
ⅷ
PCS Phone Number and Password. Your User Name appears in
the top banner, next to your phone number.
On your PCS Vision Phone. You can find your User Name under
the Phone Info option in your phone's Settings menu. (From
standby mode, press
.)
Section 3B: PCS Vision
111
To access the phone’s main menu, press (Menu) from standby mode.
Menu items may be selected by highlighting them with the navigation
key and pressing OK, or you can press the number corresponding to the
menu item on your keypad.
Note:
Launching a PCS Vision Connection
To launch a PCS Vision connection:
1. Press
for Main Menu.
2. Press
for Web.
3. If necessary, press the navigation key up, select Connect, and
press . (Your PCS Vision connection will launch and the
PCS Vision Home page will display.)
The PCS Vision Home Page
You can also press and hold the middle of the navigation key to launch
the Web.
Shortcut:
While connecting, the following will appear on the screen: Internet -
Connecting....
If you had a previous PCS Vision connection, the last page you
visited (for example, PCS Short Mail or ESPN Top News) will display
when you launch your browser. When this occurs, you may not see
the “Connecting...” message when you launch the session. Though
the browser is open, you are not currently in an active data session -
that is, no data is being sent or received. As soon as you navigate to
another page, the active session will launch and you will see the
“Connecting...” message.
Section 3B: PCS Vision
112
Net Guard
When you first connect to the Web, the Net Guard will appear to
confirm that you want to connect. This feature helps you avoid
accidental connections. You can disable the Net Guard in the future
by selecting Always Auto-Connect when the Net Guard is displayed.
To change your Net Guard settings:
1. Press
2. Press
3. Press
for Settings.
for Vision.
for Net Guard.
4. Press the navigation key up or down to select On or Off.
5. Press to Save.
When enabled, the Net Guard appears only once per session. The Net Guard
does not appear if the phone is merely re-connecting due to a time-out.
Note:
PCS Vision Connection Status and Indicators
Your phone's display lets you know the current status of your
PCS Vision connection through indicators which appear at the top
of the screen. The following symbols are used:
Your PCS Vision connection is active (data is being transferred);
the transmit/receive symbol will blink to indicate data
transmission. Incoming voice calls go directly to voicemail;
outgoing voice calls can be made, but the PCS Vision
connection will terminate.
Your PCS Vision connection is dormant (no data is being sent
or received). Though not currently active, when dormant the
phone can restart an active connection quickly; voice calls can
be made and received.
Your phone is not currently able to access PCS Vision service
features.
If no indicator appears, your phone does not have a current
PCS Vision connection. To launch a connection, see “Launching a
Section 3B: PCS Vision
113
Navigating the Web
Navigating through menus and Websites during a PCS Vision
session is easy once you've learned a few basics. Here are some tips
for getting around:
Softkeys
During a PCS Vision session, the bottom line of your phone's display
contains one or more softkeys. These keys are shortcut controls for
navigating around the Web, and they correspond to the
buttons directly below the phone’s display screen.
and
Depending on which Websites you visit, the labels on the softkeys may
change to indicate their function.
Tip:
To use softkeys:
ᮣ Press the desired softkey button. (If an additional pop-up menu
appears when you press the softkey button, select the menu
items using your keypad [if they’re numbered] or by
highlighting the option and pressing
.)
Section 3B: PCS Vision
114
Scrolling
As with other parts of your phone's menu, you'll have to scroll up
and down to see everything on some Websites.
To scroll line by line through Websites:
ᮣ Press the navigation key up and down.
To scroll page by page through Websites:
ᮣ Press the volume buttons on the side of the phone.
Selecting
Once you've learned how to use softkeys and scroll, you can start
navigating the Web.
To select on-screen items:
ᮣ Use the navigation key to highlight the desired item, then press
the desired softkey button (or press
).
You'll find that the left softkey is used primarily for selecting items. This
softkey is often labeled “OK.”
Tip:
If the items on a page are numbered, you can use your keypad (number
keys) to select an item. (The tenth item in a numbered list may be
selected by pressing the 0 key on your phone’s keypad, even though the
number 0 doesn’t appear on the screen.)
Links, which appear as underlined text, allow you to jump to
different Web pages, select special functions, or even place phone
calls.
To select links:
ⅷ
Highlight the link and select the appropriate softkey.
Section 3B: PCS Vision
115
Going Back
To go back one page:
ᮣ Press the
key on your phone.
The
key is also used for deleting text (like a BACKSPACE key)
Note:
when you are entering text.
Going Home
To return to the PCS Vision Home page from any other Web page:
ᮣ Press
.
Section 3B: PCS Vision
116
PCS Messaging
Understanding Messaging
Now you can send and receive text messages right from your
PCS Vision Phone. Messaging allows you to stay connected to
friends, family, and co-workers 24 hours a day anywhere on the
Sprint Nationwide PCS Network.
Message Types
There are many types of text messaging available on your phone.
These appear on your screen as Page/Text and include numeric
messages (pages), Messages, Updates, and Mail.
(PCS Voicemail provides voicemail-to-mailbox messaging. For
information on using your phone’s voicemail feature, see “Using
Erasing Messages
To erase messages:
1. Press
2. Press
3. Press
for Messaging.
for Inbox.
for Erase.
— or—
Press
for Erase All.
4. Press the navigation key up to select Yes and press
.
Section 3B: PCS Vision
117
Signing Up for Updates
With Updates, you can have news and information sent directly to
your PCS Vision Phone at the times you choose.
To select the information you want to send to your PCS Vision Phone:
1. Log on to the Internet from your computer.
2. Go to the site from which you want to receive information.
(A few of the sites you can visit are America Online®, Yahoo!®,
MSN® and eBay®. The location where you request updates
within each site will vary.)
3. Where indicated on the site, input your 10-digit PCS Phone
Number followed by “@messaging.sprintpcs.com.” (For
Upon completing the registration process, you should begin
receiving updates on your PCS Vision Phone as requested.
Using PCS Short Mail
With PCS Short Mail, you can use a person’s wireless phone number
to send instant text messages from your PCS Vision Phone to their
messaging-ready phone – and they can send messages to you. When
you receive a new message, you’ll automatically be notified with a
one-way text message.
In addition, PCS Short Mail includes a variety of pre-set messages,
such as “I’m running late, I’m on my way,” that make composing
messages fast and easy. You can also customize your own pre-set
messages (up to 100 characters) from your PCS Vision Phone or at
www.sprintpcs.com.
Composing PCS Short Mail Messages
To compose a PCS Short Mail message:
1. Press
2. Press
3. Press
4. Press
for Messaging.
for Messaging.
for Short Mail.
for Compose.
Section 3B: PCS Vision
118
5. Press the navigation key to the right to highlight the space next
to the To field and enter the recipient(s) email address or
phone number. When finished, press
.
To enter a recipient’s phone number, press
character input mode.
and select the Number
Note:
6. Highlight the Message field and press
. Compose your
message using the keypad and press
when finished.
7. Press the navigation key down, highlight Send, and press
.
You can also check the Urgent option to send the message with an
urgent status.
Note:
Accessing PCS Short Mail Messages
To read a PCS Short Mail message:
1. When you receive a short mail, you will see “New Page/Text
Message Arrived” on your display screen. Select View (right
softkey).
2. You will then see “New Short Mail. Select ‘Go’ to read it.” Select
Go (left softkey). (The browser will launch.)
3. Scroll to the new short mail message and press
. (Unread
short mail messages will be marked with an asterisk [ ].)
*
The last four digits from the PCS Phone Number of the person who sent
you a short mail message appear before the message text. If the sender
is on your short list, their nickname will appear instead of their number.
Note:
Section 3B: PCS Vision
119
To reply to a PCS Short Mail message:
1. While the message is open, scroll down to the end of the
message, highlight the Reply or Reply All option, and press
.
2. Compose your reply
Ⅲ To type a reply, highlight the Message box and use your
keypad to type a message. Use the right softkey to select a
character input mode.
3. Review your reply and press
to Send.
Downloading Premium Services Content
With PCS Vision and your new PCS Vision Phone, you have access to
a dynamic variety of Premium Service content such as downloadable
Games, Ringers, Screen Savers, and other applications. The basic
steps required to access and download Premium Service content are
outlined below.
Accessing the Download Menus
To access the PCS Vision download menus:
1. Press
2. Select the type of file you wish to download (Games, Ringers,
Screen Savers, or Applications) and press
3. Select Get New and press . (The browser will launch and
for Downloads.
.
take you to the corresponding download menu.)
To access the PCS Vision download menus from the Web browser:
1. From the PCS Vision Home page, select Downloads.
2. Select Games, Ringers, Screen Savers, or Applications to go to
the corresponding download menu. (For more information on
Section 3B: PCS Vision
120
Selecting an Item to Download
You can search for available items to download in a number of ways:
ⅷ
Featured displays a rotating selection of featured items.
ⅷ
Browse Category allows you to narrow your search to a general
category, such as Movie/TV Themes for Ringers or College Logos
for Screen Savers. (There may be several pages of available
content in a list. Select Next 9 to view additional items.)
ⅷ
Search allows you to use your keypad to enter search criteria to
locate an item. You may enter an entire word or title or perform
a partial-word search (for example, entering “goo” returns “Good
Ol’ Boy,” “The Good, the Bad, and the Ugly,” and “Goofy - Club”).
Downloading an Item
Once you’ve selected an item you wish to download, highlight it and
press
or select OK (left softkey). You will see a summary page for
the item including its title, the vendor, the download detail, the file
size, and the cost. Links allow you to view the License Details page,
which outlines the price, license type, and length of license for the
download, and the Terms of Use page, which details the Premium
Services Terms of Use and your responsibility for payment.
To download a selected item:
1. From the information page, select Buy, to purchase the item, or
Get It, if the item is free. (If you have not previously purchased
an item, you will be prompted to create your purchasing
profile.)
2. Confirm your purchase and the charge (if applicable) by
reviewing the Confirmation screen. (You will be informed that
the downloaded item has been stored in My Content Manager.)
3. Select Download to initiate the download of the item. (You will
see a series of browser screens, ending with the Download
screen, which lists the item name, vendor, version, size, and type.)
4. Select Next (right softkey) to download the item. (You will see
another series of screens detailing the download initiation,
progress [in kilobytes], and saving process. When the
Completed screen appears, the item has been successfully
downloaded to your phone.)
Section 3B: PCS Vision
121
5. Select Use (left softkey) to assign the downloaded item (or to
play, in the case of a game).
– or –
Select Shop (right softkey) to look for other items to download.
– or –
Press
to quit the browser and return to standby mode.
Section 3B: PCS Vision
122
Games
Accessing Games
You can play a variety of entertaining and graphically-rich games on
your PCS Vision Phone. New games are easy to download and play.
For complete instructions on downloading, see “Downloading Premium
Services Content” on page 120.
Tip:
Downloading Games
To download an available game to your phone:
1. Press
for Downloads.
2. Highlight Games and press
.
3. Highlight Get New and press
. (The browser will launch and
take you to the Games download menu.)
4. Use your navigation key to highlight and select a game you
wish to download. (For more information on navigating the
5. Select Buy from the item information page. (A confirmation
page will notify you that the Game has been purchased and is
stored in My Content Manager).
If you have not previously purchased an item, you will be prompted to
create your purchasing profile.
Note:
6. To download the game, select Download.
7. From the Download screen, select Next (right softkey) to
download the game. (When the Completed screen appears,
the game has been successfully downloaded to your phone.)
Section 3B: PCS Vision
123
Playing Games
To play a downloaded game on your PCS Phone:
1. Press
for Downloads.
2. Highlight Games and press
.
3. Select the game you wish to play.
4. Select Yes ( ) if a prompt displays the days remaining on the
game license and asks if you want to continue.
5. Follow the onscreen instructions to play the game.
To quit a game:
1. When you are finished playing, select Exit (or Quit) or press
. (A prompt will display: “Really terminate this
application?”)
2. Select Yes ( ) to exit.
– or –
Select No (
) to cancel.
Game Pad
The optional Game Pad accessory allows you to insert your phone
into a convenient handheld gaming device to control the action of
downloaded games. Large buttons and navigation controls allow you
to navigate easily through the phone’s menu system. When your
phone is inserted correctly into the Game Pad, a “Digital Game Pad
is Attached” message is displayed on-screen.
Get Device
The Get Device setting keeps the Game Pad synchronized with your
phone. If you experience problems while playing a game, the phone
and Game Pad can be re-synchronized by accessing this option.
To access:
1. With the phone plugged into the Game Pad, press
for Settings.
2. Press
3. Press
4. Press
for Others.
for Game Pad.
for Get Device.
Section 3B: PCS Vision
124
5. Press
to Return and complete the re-synchronization.
Key Re-mapping
You can also re-map the keys to allow easier game play.
Re-mapping the keys allows you to customize how the game pad
operates when a specific button is pressed.
To re-map:
1. Press
2. Press
3. Press
4. Press
5. Press
for Settings.
for Others.
for Game Pad.
for Key Remap.
for Cursor Key,
for Fire Key, or
for
Other Key.
6. Press the navigation key up or down to highlight the desired
key option.
7. Press
to view all the options associated with that key.
8. Press the navigation key up or down to highlight the desired
key change.
9. Press
to Save.
10. Press
to exit.
Section 3B: PCS Vision
125
Ringers
Accessing Ringers
You can personalize your PCS Vision Phone by downloading and
assigning different ringers to numbers in your address book.
For complete instructions on downloading, see “Downloading Premium
Services Content” on page 120.
Tip:
Downloading Ringers
To download an available ringer to your phone:
1. Press
for Downloads.
2. Highlight Ringers and press
.
3. Highlight Get New and press
. (The browser will launch and
take you to the Ringers download menu.)
4. Use your navigation key to highlight and select a ringer you
wish to download. (For more information on navigating the
5. From the item information page, select Buy. (A confirmation
page will notify you that the ringer has been purchased and is
stored in My Content Manager.)
If you have not previously purchased an item, you will be prompted to
create your purchasing profile.
Note:
6. To download the ringer, select Download.
7. From the Download screen, select Next (right softkey) to
download the ringer. (When the Completed screen appears,
the ringer has been successfully downloaded to your phone.)
Section 3B: PCS Vision
126
Assigning Downloaded Ringers
You can assign downloaded ringers directly from the Downloads
menu or through your phone’s Settings menu.
To assign a downloaded ringer from the Downloads menu:
1. Press
for Downloads.
2. Highlight Ringers and press
.
3. Highlight a ringer and press
to play the ringer. (Select Stop
[left softkey] to stop the playback.)
4. Press
to return to the Ringers menu.
for Set as.
5. Press
6. Press
7. Press
8. Press
for Voice Calls.
for With Caller ID or
for No Caller ID.
to exit.
To assign a downloaded ringer from the Settings menu:
– or –
You may assign a ringer to more than one type of call.
Note:
Purchasing Ringers
You can purchase ringers directly from your phone by following the
Section 3B: PCS Vision
127
Screen Savers
Accessing Screen Savers
Download unique images to use as screen savers – or make it easy to
tell who’s calling by assigning specific images to numbers in your
address book.
For complete instructions on downloading, see “Downloading Premium
Services Content” on page 120.
Tip:
Downloading Screen Savers
To download an available Screen Saver to your phone:
1. Press
2. Highlight Screen Savers and press
3. Highlight Get New and press . (The browser will launch and
for Downloads.
.
take you to the Screen Savers download menu.)
4. Use your navigation key to highlight and select a Screen Saver
you wish to download. (For more information on navigating
5. From the item information page, select Buy. (A confirmation
page will notify you that the Screen Saver has been purchased
and is stored in My Content Manager.)
If you have not previously purchased an item, you will be prompted to
create your purchasing profile.
Note:
6. To download the Screen Saver, select Download.
7. From the Download screen, select Next (right softkey) to
download the Screen Saver. (When the Completed screen
appears, the Screen Saver has been successfully downloaded to
your phone.)
You may store a limited number of downloaded Screen Savers on your
phone, depending on the file sizes. Additional downloads will be stored
in My Content Manager.
Note:
Section 3B: PCS Vision
128
Assigning Downloaded Screen Savers
Downloaded Screen Savers may be assigned directly from the
Downloads menu or through the Settings menu.
To assign a downloaded Screen Saver from the Downloads menu:
1. Press
for Downloads.
2. Highlight Screen Savers and press
.
3. Highlight a Screen Saver and press
.
4. Press
5. Press
6. Press
7. Press
to return to the Screen Savers menu.
for Set as.
for Screen Saver.
to exit.
To assign a downloaded Screen Saver from the Settings menu:
Purchasing Screen Savers
You can purchase Screen Savers directly from your phone by
Section 3B: PCS Vision
129
Web
Exploring the Web
With Web access on your PCS Vision Phone, you can browse full-
color graphic versions of your favorite Websites, making it easier
than ever to stay informed while on the go. Follow sports scores and
breaking news and weather and shop on your PCS Vision Phone
anywhere on the Sprint Nationwide PCS Network.
In addition to the features already covered in this section, the
PCS Vision Home page offers access to these colorful, graphically
rich Web categories. Many sites are available under more than one
menu – choose the one that's most convenient for you.
ⅷ
News. Get up-to-the-minute news regarding finance, business,
sports, and entertainment at sites like CNNtoGo, Bloomberg,
USA Today, and Forbes.
ⅷ
ⅷ
Weather. Access The Weather Channel to get current weather
conditions and forecasts.
Entertainment. Get the latest buzz on your favorite stars as well as
movie and music reviews at Websites like E! Online, Pocket
BoxOfficeTM, and TastNtalk.
ⅷ
ⅷ
ⅷ
ⅷ
ⅷ
Sports. Enjoy current news, statistics, and sports scores, as well as
updates of events in progress at ESPN.com and other sports sites.
Finance. Use Websites like Bloomberg, Fidelity, and Forbes to get
stock quotes, make trades, and check your bank account online.
Travel. Access flight information and make dining arrangements
from travel Websites like Saber and Fodors.com.
Shopping. Browse or purchase from popular shopping Websites
like Amazon.com or Edmunds.
Tools. Use tools like Switchboard to access yellow pages, white
pages – even reverse phone number look-up or use Google to
search for other Websites or images.
ⅷ
ⅷ
ⅷ
Business Links. Access your PCS Business Connection Personal or
Enterprise Edition along with links to many business-related sites.
My Account. Check minutes and PCS Vision usage, view your
current invoice, or make a payment.
Search. Use Google to search keywords, articles, and even
images.
Section 3B: PCS Vision
130
Using the Browser Menu
Navigating the Web from your phone using the PCS Vision Home
page is easy once you get the hang of it. For details on how to
navigate the Web, select menu items, and more, see “Navigating the
Although the PCS Vision Home page offers a broad and convenient
array of sites and services for you to browse, not all sites are
represented, and certain functions, such as going directly to specific
Websites, are not available. For these and other functions, you will
need to use the browser menu. The browser menu offers additional
functionality to expand your use of the Web on your PCS Vision Phone.
Opening the Browser Menu
The browser menu may be opened anytime you have an active
PCS Vision session, from any page you are viewing.
To open the browser menu:
1. Press
.
2. Highlight More Options... and press
. (The browser menu
will display.)
Options available under the browser menu include:
ⅷ
Home. Returns the browser to the PCS Vision Home page.
ⅷ
Bookmarks. Allows you to view and access bookmarked sites and
bookmark new sites.
ⅷ
ⅷ
Search. Launches a Google search.
Go to URL. Allows you to navigate directly to a Website by
entering its URL (Website address).
ⅷ
Show URL. Displays the URL (Website address) of the site you're
currently viewing.
ⅷ
ⅷ
Refresh. Reloads the current Web page.
Settings. Allows you to configure and manage your browser
settings.
ⅷ
About.... Displays technical information about the browser, its
version, and the encryption version, and provides links to
Certificate Information for the various components.
Section 3B: PCS Vision
131
Creating a Bookmark
Bookmarks allow you to store the address of your favorite Websites
for easy access at a later time.
To create a bookmark:
1. Go to the Web page you want to mark.
2. Press
to access the browser menu.
).
3. Select Mark Site (
4. Use your keypad to edit the bookmark title and URL (if
necessary) and select Save to save the bookmark.
Bookmarking a page does not store the page contents, just
its address.
Note:
Some pages cannot be bookmarked. Whether a particular Web page
may be marked is controlled by its creator.
Accessing a Bookmark
To access a bookmark:
1. Access the browser menu by pressing
.
2. Select View Bookmarks (
).
3. Highlight the bookmark you’d like to access and press
to go
to the Website.
Section 3B: PCS Vision
132
Deleting a Bookmark
To delete a bookmark:
1. Access the View menu as outlined above in steps 1–2.
2. Press
and select Delete.
3. Press the navigation key up to select Yes and press
to delete.
Going to a Specific Website
To go to a particular Website by entering a URL (Website address):
1. Press
2. Select Go to URL (
3. Use your keypad to enter the URL of the Website you wish to
go to and press
.
).
.
Not all Websites are viewable on your phone.
Note:
Reloading a Web Page
To reload (refresh) a Web page:
1. Press
.
2. Select Refresh this page (
).
Restarting the Web Browser
If the Web browser appears to be malfunctioning or stops
responding, you can usually fix the problem by simply restarting the
browser.
To restart the Web browser:
1. Press
.
2. Select Restart Browser (option 11).
Section 3B: PCS Vision
133
SM
PCS Business Connection
Using PCS Business Connection
Personal Edition
PCS Business ConnectionSM Personal Edition gives you secure,
real-time access to your Microsoft® Outlook® or Lotus Notes®
company email, calendar, business directory, and personal contacts.
You’ll have the features and functions of your Microsoft Outlook
and Lotus Notes so you can view, create, reply to, and delete email;
schedule appointments; and look up phone numbers in real time,
anywhere on the Sprint Nationwide PCS Network.
PCS Business Connection Personal Edition delivers the following:
ⅷ
Business email access. Read, reply to, forward, delete, and
compose your company email.
ⅷ
Company directory and contacts. Search, view, call, and email
contacts from your company's directory. Do all this and add/edit
your personal contacts.
ⅷ
ⅷ
Work calendar. Accept and decline meetings, view daily
summaries and details, and navigate to various dates.
Files/information on your PC. Browse folders, download, and view
documents from any device using a PC browser or Pocket
Internet Explorer.
PCS Business Connection Personal Edition requires no hardware
or software installation on your company’s network. Just install the
PCS Business Connection Personal Edition software on your work
PC. This allows data to be securely retrieved in real-time by your
wireless device when connected to the Sprint Nationwide
PCS Network. There is a monthly charge for PCS Business
Connection and usage charges will also apply.
When your work PC isn't on, you can share connections with your co-
workers so that you always have access to your email, calendar, and
contacts. Your data remains secure behind the corporate firewall, and
any changes you make on your wireless device are instantly updated on
your company server without the need to synchronize.
Additional PCS Business Connection solutions are available for your
Section 3B: PCS Vision
134
PCS Vision FAQs
How will I know when my phone is ready for PCS Vision service?
on your phone's screen.
How do I sign-in for the first time?
You are automatically signed in to access PCS Vision services when
you turn on your phone.
How do I know when my phone is connected to PCS Vision services?
Your phone automatically connects when PCS Vision service is used
or an incoming message arrives. Your phone will also display the
icon. (Connecting takes about 10-12 seconds.)
Can I make calls and use PCS Vision services at the same time?
You cannot use voice and PCS Vision services simultaneously. If you
receive a call while PCS Vision service is active, the call will be
forwarded to voicemail. You can place an outgoing call anytime, but
it will interrupt any in-progress PCS Vision session.
When is my data connection active?
Your connection is active when data is being transferred. Outgoing
calls are allowed; incoming calls go directly to voicemail. When
active, the
indicator flashes on your phone’s display screen.
When is my data connection dormant?
If no data is received for 10 seconds, the connection goes dormant.
When the connection is dormant, voice calls are allowed. (The
connection may become active again quickly.)
If no data is received for an extended period of time, the connection
will terminate.
Can I sign out of data services?
You can sign out without turning off your phone; however you will
not be able to browse the Web or use other PCS Vision services.
While signed out, you can still place or receive phone calls, check
voicemail, and use other voice services. You may sign in again at any
time. To sign out, go to
. for Disable Vision.
Section 3B: PCS Vision
135
Section 3C
PCS Voice CommandSM
In This Section
ࡗ ࡗ ࡗ ࡗ Getting Started with PCS Voice CommandSM
Creating Your Own Address Book
Making a Call with PCS Voice Command
Accessing Information Using PCS Voice Command
With Sprint, the first wireless provider to offer innovative
PCS Voice Command technology, reaching your friends, family, and
co-workers has never been easier – especially when you’re on the go.
You can even listen to Web-based information such as news, stock
quotes, weather, sports, and much more. Your voice does it all with
PCS Voice Command.
This section outlines the PCS Voice Command service.
Section 3C: PCS Voice Command
136
Getting Started With PCS Voice Command
With PCS Voice Command:
ⅷ
ⅷ
ⅷ
You can store all your contacts’ phone numbers, so you can
simply say the name of the person you want to call.
There’s no need to punch in a lot of numbers, memorize
voicemail passwords, or try to dial while you’re driving.
You can call anyone in your address book – even if you don’t
remember their phone number.
It’s Easy to Get Started
ᮣ Just dial
from your PCS Vision Phone to activate the
service and listen to the brief instructions directly from your
phone. There is a monthly charge for PCS Voice Command.
Creating Your Own Address Book
You can program up to 500 names into your personal address book,
with each name having up to five phone numbers. That’s 2,500
phone numbers, and with the advanced technology of PCS Voice
Command, you can have instant access to all of them.
There are four ways to update your address book:
ⅷ
Use Voice Recordings. Simply dial
and say, “Add name.”
You will then be asked to say the name and number you want to
add to your personal address book. Your address book can store
up to 20 voice recorded names at once.
ⅷ
ⅷ
functional Web-based address book to create and update
your contacts.
Use an Existing Address Book. Automatically merge address books
from desktop software applications with Sprint SyncSM Services for
no additional charge. Simply click on the “Click to synchronize”
button within your PCS Voice Command personal address book
Section 3C: PCS Voice Command
137
ⅷ
Call Directory Assistance. If you don’t have a computer or
Internet access handy, you can have PCS Directory Assistance
look up phone numbers for you and automatically add them to
your address book. Just say “Call operator” and we’ll add two
names and numbers to your address book for our standard
directory assistance charge.
Making a Call With PCS Voice Command
To make a call with PCS Voice Command:
1. Press
and create your address book once you’ve
signed up for PCS Voice Command. (You’ll hear a tone
followed by the prompt “Ready.”)
2. After the “Ready” prompt, simply say, in a natural voice,
“Call” and the name of the person or the number you’d
like to call. (For example, you can say, “Call Jane Smith at
work,” “Call John Baker on the mobile phone,” “Call 555-
1234,” or “Call Bob Miller.”)
3. Your request will be repeated and you will be asked to verify.
Say “Yes” to call the number or person. (The number will
automatically be dialed.) Say “No” if you wish to cancel.
Keep in mind that PCS Voice Command recognizes not only your voice,
but any voice, so that others can experience the same convenience if
they use your phone.
Tip:
For more helpful hints on PCS Voice Command, including a list
of recognized commands and an interactive tutorial, visit
Section 3C: PCS Voice Command
138
Accessing Information Using
PCS Voice Command
To access information using PCS Voice Command:
1. Press
.
2. Say “Call the Web.” (To access, listen to and respond to email,
once email has been set up, say “Call My Email.”)
3. Choose from a listing of information categories like news,
weather, sports, and more.
PCS Voice Command is not available while roaming off the
Sprint Nationwide PCS Network.
Note:
Section 3C: PCS Voice Command
139
Section 4A
Safety
In This Section
ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ Getting the Most Out of Your Reception
Maintaining Safe Use of and Access to Your Phone
Caring for the Battery
Acknowledging Special Precautions and the FCC Notice
Consumer Information on Wireless Phones
Owner’s Record
User’s Guide Proprietary Notice
Part of getting the most out of your PCS Vision Phone is learning how the
phone works and how to care for it. This section outlines performance
and safety guidelines that help you understand the basic features of
your phone’s operation.
Section 4A: Safety Guidelines
141
Getting the Most Out of Your Reception
Keeping Tabs on Signal Strength
The quality of each call you make or receive depends on the signal strength in your
area. Your phone informs you of the current signal strength by displaying a number
of bars next to the signal strength icon. The more bars displayed, the stronger the
signal. If you’re inside a building, being near a window may give you better
reception.
Understanding the Power Save Feature
If your phone is unable to find a signal after 15 minutes of searching, a Power Save
feature is automatically activated. If your phone is active, it periodically rechecks
service availability; you can also check it yourself by pressing any key. Anytime the
Power Save feature is activated, a message is displayed on the screen. When a signal
is found, your phone returns to standby mode.
Understanding How Your Phone Operates
Your phone is basically a radio transmitter and receiver. When it’s turned on, it
receives and transmits radiofrequency (RF) signals. When you use your phone, the
system handling your call controls the power level. This power can range from
0.006 watts to 0.2 watts in digital mode.
Knowing Radiofrequency Safety
The design of your PCS Vision Phone complies with updated NCRP standards
described below.
In 1991-92, the Institute of Electrical and Electronics Engineers (IEEE) and the
American National Standards Institute (ANSI) joined in updating ANSI’s 1982
standard for safety levels with respect to human exposure to RF signals. More than
120 scientists, engineers and physicians from universities, government health
agencies and industries developed this updated standard after reviewing the
available body of research. In 1993, the Federal Communications Commission (FCC)
adopted this updated standard in a regulation. In August 1996, the FCC adopted
hybrid standard consisting of the existing ANSI/IEEE standard and the guidelines
published by the National Council of Radiation Protection and Measurements
(NCRP).
Maintaining Your Phone’s Peak Performance
There are several simple guidelines to operating your phone properly and
maintaining safe, satisfactory service.
ⅷ
Hold the phone with the antenna raised, fully-extended, and over your
shoulder.
ⅷ
ⅷ
ⅷ
ⅷ
Try not to hold, bend, or twist the phone’s antenna.
Don’t use the phone if the antenna is damaged.
Speak directly into the mouthpiece.
Avoid exposing your phone and accessories to rain or liquid spills. If your
phone does get wet, immediately turn the power off and remove the battery.
If it’s inoperable, return it to a Sprint Store or call PCS Customer Solutions for
service.
Section 4A: Safety Guidelines
142
For the best care of your phone, only Sprint authorized personnel should service
your phone and accessories. Faulty service may void the warranty.
Note:
Maintaining Safe Use of and Access to
Your Phone
FAILURE TO FOLLOW THE INSTRUCTIONS OUTLINED MAY LEAD TO SERIOUS
PERSONAL INJURY AND POSSIBLE PROPERTY DAMAGE
Using Your Phone While Driving
Talking on your phone while driving (or operating the phone without a hands-free
device) is prohibited in some jurisdictions. Laws vary as to specific restrictions.
Remember that safety always comes first.
When using your phone in the car:
ⅷ
ⅷ
ⅷ
ⅷ
Get to know your phone and its features, such as speed dial and redial.
When available, use a hands-free device.
Position your phone within easy reach.
Let the person you are speaking to know you are driving; if necessary,
suspend the call in heavy traffic or hazardous weather conditions.
ⅷ
ⅷ
Do not take notes or look up phone numbers while driving.
Dial sensibly and assess the traffic; if possible, place calls when stationary or
before pulling into traffic.
ⅷ
Do not engage in stressful or emotional conversations that may divert your
attention from the road.
ⅷ
ⅷ
ⅷ
Dial 911 to report serious emergencies. It’s free from your wireless phone.
Use your phone to help others in emergencies.
Call roadside assistance or a special non-emergency wireless number when
necessary.
Purchase an optional hands-free car kit at your local Sprint Store, or call the
PCS Accessory HotlineSM at 1-800-974-2221 or by dialing # 2 2 2 on your PCS Vision
Phone.
Tip:
Following Safety Guidelines
To operate your phone safely and efficiently, always follow any special regulations in
a given area. Turn your phone off in areas where use is forbidden or when it may
cause interference or danger.
Using Your Phone Near Other Electronic Devices
Most modern electronic equipment is shielded from radiofrequency (RF) signals.
However, RF signals from wireless phones may affect inadequately shielded
electronic equipment.
RF signals may affect improperly installed or inadequately shielded electronic
operating systems and/or entertainment systems in motor vehicles. Check with the
Section 4A: Safety Guidelines
143
manufacturer or their representative to determine if these systems are adequately
shielded from external RF signals. Also check with the manufacturer regarding any
equipment that has been added to your vehicle.
Consult the manufacturer of any personal medical devices, such as pacemakers and
hearing aids, to determine if they are adequately shielded from external RF signals.
Always turn off the phone in health care facilities and request permission before
using the phone near medical equipment.
Note:
Turning Off Your Phone Before Flying
Turn off your phone before boarding any aircraft. To prevent possible interference
with aircraft systems, the U.S. Federal Aviation Administration (FAA) regulations
require you to have permission from a crew member to use your phone while the
plane is on the ground. To prevent any risk of interference, FCC regulations prohibit
using your phone while the plane is in the air.
Turning Off Your Phone in Dangerous Areas
To avoid interfering with blasting operations, turn your phone off when in a blasting
area or in other areas with signs indicating two-way radios should be turned off.
Construction crews often use remote-control RF devices to set off explosives.
Turn your phone off when you're in any area that has a potentially explosive
atmosphere. Although it's rare, your phone and accessories could generate sparks.
Sparks can cause an explosion or fire, resulting in bodily injury or even death. These
areas are often, but not always, clearly marked. They include:
ⅷ
ⅷ
ⅷ
ⅷ
Fueling areas such as gas stations.
Below deck on boats.
Fuel or chemical transfer or storage facilities.
Areas where the air contains chemicals or particles such as grain, dust, or
metal powders.
ⅷ
Any other area where you would normally be advised to turn off your
vehicle’s engine.
Never transport or store flammable gas, liquid, or explosives in the compartment of
your vehicle that contains your phone or accessories.
Note:
Restricting Children’s Access to your Phone
Your PCS Phone is not a toy. Children should not be allowed to play with it because
they could hurt themselves and others, damage the phone or make calls that
increase your phone bill.
Section 4A: Safety Guidelines
144
Caring for the Battery
Protecting Your Battery
The guidelines listed below help you get the most out of your battery’s
performance.
ⅷ
Use only Sprint-approved batteries and desktop chargers. These chargers are
designed to maximize battery life. Using other batteries or chargers voids your
warranty and may cause damage.
ⅷ
ⅷ
In order to avoid damage, charge the battery only in temperatures that range
from 32º F to 113º F (0º C to 45º C).
Don’t use the battery charger in direct sunlight or in high humidity areas,
such as the bathroom.
ⅷ
ⅷ
ⅷ
ⅷ
Never dispose of the battery by incineration.
Keep the metal contacts on top of the battery clean.
Don’t attempt to disassemble or short-circuit the battery.
The battery may need recharging if it has not been used for a long period of
time.
ⅷ
ⅷ
It’s best to replace the battery when it no longer provides acceptable
performance. It can be recharged hundreds of times before it needs replacing.
Don’t store the battery in high temperature areas for long periods of time. It’s
best to follow these storage rules:
Less than one month:
4º F to 140º F (-20º C to 60º C)
More than one month:
4º F to 113º F (-20º C to 45º C)
Disposal of Lithium Ion (LiIon) Batteries
For safe disposal options of your LiIon batteries, contact your nearest Sprint-
authorized service center.
Special Note: Be sure to dispose of your battery properly. In some areas, the
disposal of batteries in household or business trash may be prohibited.
For safety, do not handle a damaged or leaking LiIon battery.
Note:
Section 4A: Safety Guidelines
145
Acknowledging Special Precautions and the
FCC Notice
FCC Notice
This phone may cause TV or radio interference if used in close proximity to
receiving equipment. The FCC can require you to stop using the phone if such
interference cannot be eliminated.
Vehicles using liquefied petroleum gas (propane or butane) must comply with the
National Fire Protection Standard (NFPA-58). For a copy of this standard, contact the
National Fire Protections Association, One Batterymarch Park, Quincy, MA 02269,
Attn.: Publication Sales Division.
Cautions
Any changes or modifications to your phone not expressly approved in this
document could void your warranty for this equipment and void your authority to
operate this equipment. Only use approved batteries, antennas and chargers. The
use of any unauthorized accessories may be dangerous and void the phone warranty
if said accessories cause damage or a defect to the phone.
Although your phone is quite sturdy, it is a complex piece of equipment and can be
broken. Avoid dropping, hitting, bending or sitting on it.
Body-Worn Operation
To maintain compliance with FCC RF exposure guidelines, if you wear a handset on
your body, use the Sprint supplied or approved carrying case, holster or other body-
worn accessory. If you do not use a body-worn accessory, ensure that the antenna is
at least 7/16 inch (1.5 centimeters) from your body when transmitting. Use of non-
Sprint approved accessories may violate FCC RF exposure guidelines.
Section 4A: Safety Guidelines
146
Specific Absorption Rates (SAR) for Wireless Phones
The SAR is a value that corresponds to the relative amount of RF energy absorbed in
the head of a user of a wireless handset.
The SAR value of a phone is the result of an extensive testing, measuring and
calculation process. It does not represent how much RF the phone emits. All phone
models are tested at their highest value in strict laboratory settings. But when in
operation, the SAR of a phone can be substantially less than the level reported to the
FCC. This is because of a variety of factors including its proximity to a base station
antenna, phone design and other factors. What is important to remember is that
each phone meets strict federal guidelines. Variations in SARs do not represent a
variation in safety.
All phones must meet the federal standard, which incorporates a substantial margin
of safety. As stated above, variations in SAR values between different model phones
do not mean variations in safety. SAR values at or below the federal standard of 1.6
W/kg are considered safe for use by the public.
The highest reported SAR values of the SPH-a660 are:
AMPS mode (Part 22):
Head: 1.32 W/kg; Body-worn: 0.55 W/kg
PCS mode (Part 24):
Head: 0.74 W/kg; Body-worn: 0.22 W/kg
FCC Radiofrequency Emission
This phone meets the FCC Radiofrequency Emission Guidelines.
FCC ID number: a3lspha660. More information on the phone's SAR can be found
from the following FCC Website:
Section 4A: Safety Guidelines
147
Consumer Information on Wireless Phones
(The following information comes from a consumer information Website
jointly sponsored by the U.S. Food and Drug Administration (FDA) and the
Federal Communications Commission (FCC), entitled “Cell Phone Facts:
Consumer Information on Wireless Phones.” The information reproduced
herein is dated July 29, 2003. For further updates, please visit the Website:
What is radiofrequency energy (RF)?
Radiofrequency (RF) energy is another name for radio waves. It is one form of
electromagnetic energy that makes up the electromagnetic spectrum. Some of
the other forms of energy in the electromagnetic spectrum are gamma rays, x-
rays and light. Electromagnetic energy (or electromagnetic radiation) consists
of waves of electric and magnetic energy moving together (radiating) through
space. The area where these waves are found is called an electromagnetic field.
Radio waves are created due to the movement of electrical charges in antennas.
As they are created, these waves radiate away from the antenna. All
electromagnetic waves travel at the speed of light. The major differences
between the different types of waves are the distances covered by one cycle of
the wave and the number of waves that pass a certain point during a set time
period. The wavelength is the distance covered by one cycle of a wave. The
frequency is the number of waves passing a given point in one second. For any
electromagnetic wave, the wavelength multiplied by the frequency equals the
speed of light. The frequency of an RF signal is usually expressed in units called
hertz (Hz). One Hz equals one wave per second. One kilohertz (kHz) equals
one thousand waves per second, one megahertz (MHz) equals one million
waves per second, and one gigahertz (GHz) equals one billion waves per
second.
RF energy includes waves with frequencies ranging from about 3000 waves per
second (3 kHz) to 300 billion waves per second (300 GHz). Microwaves are a
subset of radio waves that have frequencies ranging from around 300 million
waves per second (300 MHz) to three billion waves per second (3 GHz).
How is radiofrequency energy used?
Probably the most important use of RF energy is for telecommunications. Radio
and TV broadcasting, wireless phones, pagers, cordless phones, police and fire
department radios, point-to-point links and satellite communications all rely on
RF energy.
Other uses of RF energy include microwave ovens, radar, industrial heaters and
sealers, and medical treatments. RF energy, especially at microwave
frequencies, can heat water. Since most food has a high water content,
microwaves can cook food quickly. Radar relies on RF energy to track cars and
airplanes as well as for military applications. Industrial heaters and sealers use
RF energy to mold plastic materials, glue wood products, seal leather items
such as shoes and pocketbooks, and process food. Medical uses of RF energy
include pacemaker monitoring and programming.
Section 4A: Safety Guidelines
148
How is radiofrequency radiation measured?
RF waves and RF fields have both electrical and magnetic components. It is
often convenient to express the strength of the RF field in terms of each
component. For example, the unit “volts per meter” (V/m) is used to measure
the electric field strength, and the unit “amperes per meter” (A/m) is used to
express the magnetic field strength. Another common way to characterize an
RF field is by means of the power density. Power density is defined as power
per unit area. For example, power density can be expressed in terms of
milliwatts (one thousandth of a watt) per square centimeter (mW/cm2 or
microwatts (one millionth of a watt) per square centimeter (µW/cm2).
The quantity used to measure how much RF energy is actually absorbed by the
body is called the Specific Absorption Rate or SAR. The SAR is a measure of the
rate of absorption of RF energy. It is usually expressed in units of watts per
kilogram (W/kg) or milliwatts per gram (mW/g).
What biological effects can be caused by RF energy?
The biological effects of radiofrequency energy should not be confused with
the effects from other types of electromagnetic energy.
Very high levels of electromagnetic energy, such as is found in X-rays and
gamma rays can ionize biological tissues. Ionization is a process where
electrons are stripped away from their normal locations in atoms and
molecules. It can permanently damage biological tissues including DNA, the
genetic material. Ionization only occurs with very high levels of
electromagnetic energy such as X-rays and gamma rays. Often the term
radiation is used when discussing ionizing radiation (such as that associated
with nuclear power plants).
The energy levels associated with radiofrequency energy, including both radio
waves and microwaves, are not great enough to cause the ionization of atoms
and molecules. Therefore, RF energy is a type of non-ionizing radiation. Other
types of non-ionizing radiation include visible light, infrared radiation (heat)
and other forms of electromagnetic radiation with relatively low frequencies.
Large amounts of RF energy can heat tissue. This can damage tissues and
increase body temperatures. Two areas of the body, the eyes and the testes, are
particularly vulnerable to RF heating because there is relatively little blood flow
in them to carry away excess heat.
The amount of RF radiation routinely encountered by the general public is too
low to produce significant heating or increased body temperature. Still, some
people have questions about the possible health effects of low levels of RF
energy. It is generally agreed that further research is needed to determine what
effects actually occur and whether they are dangerous to people. In the
meantime, standards-setting organizations and government agencies are
continuing to monitor the latest scientific findings to determine whether
changes in safety limits are needed to protect human health.
FDA, EPA and other US government agencies responsible for public health and
safety have worked together and in connection with WHO to monitor
developments and identify research needs related to RF biological effects.
Section 4A: Safety Guidelines
149
What levels of RF energy are considered safe?
Various organizations and countries have developed standards for exposure to
radiofrequency energy. These standards recommend safe levels of exposure for
both the general public and for workers. In the United States, the FCC has used
safety guidelines for RF environmental exposure since 1985.
The FCC guidelines for human exposure to RF electromagnetic fields are
derived from the recommendations of two expert organizations, the National
Council on Radiation Protection and Measurements (NCRP) and the Institute of
Electrical and Electronics Engineers (IEEE). In both cases, the
recommendations were developed by scientific and engineering experts drawn
from industry, government, and academia after extensive reviews of the
scientific literature related to the biological effects of RF energy.
Many countries in Europe and elsewhere use exposure guidelines developed by
the International Commission on Non-Ionizing Radiation Protection (ICNIRP).
The ICNIRP safety limits are generally similar to those of the NCRP and IEEE,
with a few exceptions. For example, ICNIRP recommends different exposure
levels in the lower and upper frequency ranges and for localized exposure from
certain products such as hand-held wireless telephones. Currently, the World
Health Organization is working to provide a framework for international
harmonization of RF safety standards.
The NCRP, IEEE, and ICNIRP all have identified a whole-body Specific
Absorption Rate (SAR) value of 4 watts per kilogram (4 W/kg) as a threshold
level of exposure at which harmful biological effects may occur. Exposure
guidelines in terms of field strength, power density and localized SAR were
then derived from this threshold value. In addition, the NCRP, IEEE, and ICNIRP
guidelines vary depending on the frequency of the RF exposure. This is due to
the finding that whole-body human absorption of RF energy varies with the
frequency of the RF signal. The most restrictive limits on whole-body exposure
are in the frequency range of 30-300 MHz where the human body absorbs RF
energy most efficiently. For products that only expose part of the body, such as
wireless phones, exposure limits in terms of SAR only are specified.
The exposure limits used by the FCC are expressed in terms of SAR, electric
and magnetic field strength, and power density for transmitters operating at
frequencies from 300 kHz to 100 GHz. The specific values can be found in two
FCC bulletins, OET Bulletins 56 and 65: http://www.fcc.gov/oet/info/documents/
Why has the FCC adopted guidelines for RF exposure?
The FCC authorizes and licenses products, transmitters, and facilities that
generate RF and microwave radiation. It has jurisdiction over all transmitting
services in the U.S. except those specifically operated by the Federal
Government. While the FCC does not have the expertise to determine radiation
exposure guidelines on its own, it does have the expertise and authority to
recognize and adopt technically sound standards promulgated by other expert
agencies and organizations, and has done so. (Our joint efforts with the FDA in
developing this website is illustrative of the kind of inter-agency efforts and
consultation we engage in regarding this health and safety issue.)
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Under the National Environmental Policy Act of 1969 (NEPA), the FCC has
certain responsibilities to consider whether its actions will significantly affect
the quality of the human environment. Therefore, FCC approval and licensing
of transmitters and facilities must be evaluated for significant impact on the
environment. Human exposure to RF radiation emitted by FCC-regulated
transmitters is one of several factors that must be considered in such
environmental evaluations. In 1996, the FCC revised its guidelines for RF
exposure as a result of a multi-year proceeding and as required by the
Telecommunications Act of 1996.
Radio and television broadcast stations, satellite-earth stations, experimental
radio stations and certain wireless communication facilities are required to
undergo routine evaluation for RF compliance when they submit an
application to the FCC for construction or modification of a transmitting facility
or renewal of a license. Failure to comply with the FCC's RF exposure
guidelines could lead to the preparation of a formal Environmental Assessment,
possible Environmental Impact Statement and eventual rejection of an
application. Technical guidelines for evaluating compliance with the FCC
RF safety requirements can be found in the FCC's OET Bulletin 65.
Low-powered, intermittent, or inaccessible RF transmitters and facilities are
normally excluded from the requirement for routine evaluation for RF
exposure. These exclusions are based on standard calculations and
measurement data indicating that a transmitting station or equipment operating
under the conditions prescribed is unlikely to cause exposures in excess of the
guidelines under normal conditions of use. Such exclusions are not exclusions
from compliance, but, rather, exclusions from routine evaluation. The FCC's
policies on RF exposure and categorical exclusion can be found in Section
1.1307(b) of the FCC's Rules and Regulations [(47 CFR 1.1307(b)].
How can I obtain the Specific Absorption Rate (SAR) value for my
wireless phone?
The FCC requires that wireless phones sold in the United States demonstrate
compliance with human exposure limits adopted by the FCC in 1996. The
relative amount of RF energy absorbed in the head of a wireless telephone-user
is given by the Specific Absorption Rate (SAR), as explained above. The FCC
requires wireless phones to comply with a safety limit of 1.6 watts per kilogram
(1.6 W/kg) in terms of SAR.
Information on SAR for a specific phone model can be obtained for many
recently manufactured phones using the FCC identification (ID) number for
that model. The FCC ID number is usually printed somewhere on the case of
the phone. Sometimes it may be necessary to remove the battery pack to find
the number. Once you have the ID number, go to the following Web address:
www.fcc.gov/oet/fccid. On this page, you will see instructions for entering the
FCC ID number. Type the FCC ID number exactly as requested (the Grantee
Code is the first three characters, the Equipment Product Code is the rest of the
FCC ID number). Then click on “Start Search.” The “Grant of Equipment
Authorization” for your telephone should appear. Read through the grant for
the section on “SAR Compliance,” “Certification of Compliance with FCC Rules
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for RF Exposure” or similar language. This section should contain the value(s)
for typical or maximum SAR for your phone.
Phones and other products authorized since June 2, 2000, should have the
maximum SAR levels noted directly on the “Grant of Equipment Authorization.”
For phones and products authorized between about mid-1998 and June 2000,
detailed information on SAR levels is typically found in the exhibits associated
with the grant. Once a grant is accessed, the exhibits can be viewed by clicking
on “View Exhibit.” Grants authorized prior to 1998 are not part of the
electronic database but, rather, have been documented in the form of paper
records.
The FCC database does not list phones by model number. However, consumers
may find SAR information from other sources as well. Some wireless phone
manufacturers make SAR information available on their own Web sites. In
addition, some non-government Web sites provide SARs for specific models of
wireless phones. However, the FCC has not reviewed these sites and makes no
guarantees of their accuracy. Finally, phones certified by the Cellular
Telecommunications and Internet Association (CTIA) are required to provide
SAR information to consumers in the instructional materials that come with the
phones.
Do hands-free kits for wireless phones reduce risks from exposure to
RF emissions?
Since there are no known risks from exposure to RF emissions from wireless
phones, there is no reason to believe that hands-free kits reduce risks. Hands-
free kits can be used with wireless phones for convenience and comfort. These
systems reduce the absorption of RF energy in the head because the phone,
which is the source of the RF emissions, will not be placed against the head.
On the other hand, if the phone is mounted against the waist or other part of
the body during use, then that part of the body will absorb more RF energy.
Wireless phones marketed in the U.S. are required to meet safety requirements
regardless of whether they are used against the head or against the body. Either
configuration should result in compliance with the safety limit.
Do wireless phone accessories that claim to shield the head from
RF radiation work?
Since there are no known risks from exposure to RF emissions from wireless
phones, there is no reason to believe that accessories that claim to shield the
head from those emissions reduce risks. Some products that claim to shield the
user from RF absorption use special phone cases, while others involve nothing
more than a metallic accessory attached to the phone. Studies have shown that
these products generally do not work as advertised. Unlike “hand-free” kits,
these so-called “shields” may interfere with proper operation of the phone. The
phone may be forced to boost its power to compensate, leading to an increase
in RF absorption. In February 2002, the Federal trade Commission (FTC)
charged two companies that sold devices that claimed to protect wireless
phone users from radiation with making false and unsubstantiated claims.
According to FTC, these defendants lacked a reasonable basis to substantiate
their claim.
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What are wireless telephone base stations?
Fixed antennas used for wireless telecommunications are referred to as cellular
base stations, cell stations, PCS (“Personal Communications Service”) stations
or telephone transmission towers. These base stations consist of antennas and
electronic equipment. Because the antennas need to be high in the air, they are
often located on towers, poles, water tanks, or rooftops. Typical heights for
freestanding base station towers are 50-200 feet.
Some base stations use antennas that look like poles, 10 to 15 feet in length,
that are referred to as “omni-directional” antennas. These types of antennas are
usually found in rural areas. In urban and suburban areas, wireless providers
now more commonly use panel or sector antennas for their base stations.
These antennas consist of rectangular panels, about 1 by 4 feet in dimension.
The antennas are usually arranged in three groups of three antennas each. One
antenna in each group is used to transmit signals to wireless phones, and the
other two antennas in each group are used to receive signals from wireless
phones.
At any base station site, the amount of RF energy produced depends on the
number of radio channels (transmitters) per antenna and the power of each
transmitter. Typically, 21 channels per antenna sector are available. For a typical
cell site using sector antennas, each of the three transmitting antennas could be
connected to up to 21 transmitters for a total of 63 transmitters. However, it is
unlikely that all of the transmitters would be transmitting at the same time.
When omni-directional antennas are used, a cellular base station could
theoretically use up to 96 transmitters, but this would be very unusual, and,
once again, it is unlikely that all transmitters would be in operation
simultaneously. Base stations used for PCS communications generally require
fewer transmitters than those used for cellular radio transmissions, since PCS
carriers usually have a higher density of base station antenna sites.
Are wireless telephone base stations safe?
The electromagnetic RF signals transmitted from base station antennas stations
travel toward the horizon in relatively narrow paths. For example, the radiation
pattern for an antenna array mounted on a tower can be likened to a thin
pancake centered around the antenna system. The individual pattern for a
single array of sector antennas is wedge-shaped, like a piece of pie. As with all
forms of electromagnetic energy, the power decreases rapidly as one moves
away from the antenna. Therefore, RF exposure on the ground is much less
than exposure very close to the antenna and in the path of the transmitted
radio signal. In fact, ground-level exposure from such antennas is typically
thousands of times less than the exposure levels recommended as safe by
expert organizations. So exposure to nearby residents would be well within
safety margins.
Cellular and PCS base stations in the United States are required to comply with
limits for exposure recommended by expert organizations and endorsed by
government agencies responsible for health and safety. Measurements made
near cellular and PCS base station antennas mounted on towers have confirmed
that ground-level exposures are typically thousands of times less than the
exposure limits adopted by the FCC. In fact, in order to be exposed to levels at
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or near the FCC limits for cellular or PCS frequencies an individual would
essentially have to remain in the main transmitted radio signal (at the height of
the antenna) and within a few feet from the antenna. This is, of course, very
unlikely to occur.
When cellular and PCS antennas are mounted on rooftops, RF levels on that roof
or on others near by would probably be greater than those typically encountered
on the ground. However, exposure levels approaching or exceeding safety
guidelines should be encountered only very close to or directly in front of the
antennas. In addition, for sector-type antennas, typically used for such rooftop
base stations, RF levels to the side and in back of these antennas are insignificant.
General guidelines on antenna installations and circumstances that might give
rise to a concern about an facility's conformance with FCC regulations can be
found in A Local Government Official's Guide to Transmitting Antenna RF
Emission Safety: Rules, Procedures, and Practical Guidance. This Guide can be
Who regulates exposure to radiation from microwave ovens, television
sets and computer monitors?
The Food and Drug Administration is responsible for protecting the public
from harmful radiation emissions from these consumer products.
Does the FCC routinely monitor radiofrequency radiation from
antennas?
The FCC does not have the resources or the personnel to routinely monitor the
emissions for all the thousands of transmitters that are subject to FCC
jurisdiction. However, the FCC does have measurement instrumentation for
evaluating RF levels in areas that may be accessible to the public or to workers.
If there is evidence for potential non-compliance with FCC exposure guidelines
for a FCC-regulated facility, staff from the FCC's Office of Engineering and
Technology or the FCC Enforcement Bureau can conduct and investigation,
and, if appropriate, perform actual measurements. Circumstances that could
give rise to a concern about an facility's conformance with FCC regulations can
be found in A Local Government Official's Guide to Transmitting Antenna RF
Emission Safety: Rules, Procedures, and Practical Guidance. This Guide can be
be brought to the FCC's attention by contacting the FCC RF Safety Program at:
Does the FCC maintain a database that includes information on the
location and technical parameters of all the transmitting towers it
regulates?
Each of the FCC Bureaus maintains its own licensing database system for the
service(s) it regulates (e.g., television, cellular service, satellite earth stations.)
The FCC issues two types of licenses: site specific and market based. In the
case of site specific licensed facilities, technical operating information is
collected from the licensee as part of the licensing process. However, in the
case of market based licensing (e.g., PCS, cellular), the licensee is granted the
authority to operate a radio communications system in a geographic area using
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as many facilities as are required, and the licensee is not required to provide the
FCC with specific location and operating parameters of these facilities.
Information on site specific licensed facilities can be found the “General Menu
The various FCC Bureaus also publish on at least a weekly basis, bulk extracts
of their licensing databases. Each licensing database has its own unique file
structure. These extracts consist of multiple, very large files. The FCC's Office
of Engineering and Technology (OET) maintains an index to these databases at
http://www.fcc.gov/oet/info/database/fadb.html. Entry points into the various
databases include frequency, state/county, latitude/longitude, call-sign and
licensee name. For further information on the Commission's existing databases,
Can local and state governmental bodies establish limits for
RF exposure?
Although some local and state governments have enacted rules and regulations
about human exposure to RF energy in the past, the Telecommunications Act
of 1996 requires the Federal Government to control human exposure to RF
emissions. In particular, Section 704 of the Act states that, “No State or local
government or instrumentality thereof may regulate the placement,
construction, and modification of personal wireless service facilities on the
basis of the environmental effects of radio frequency emissions to the extent
that such facilities comply with the Commission's regulations concerning such
emissions.” Further information on federal authority and FCC policy is available
in a fact sheet from the FCC's Wireless Telecommunications Bureau at
Do wireless phones pose a health hazard?
The available scientific evidence does not show that any health problems are
associated with using wireless phones. There is no proof, however, that
wireless phones are absolutely safe. Wireless phones emit low levels of
radiofrequency energy (RF) in the microwave range while being used. They
also emit very low levels of RF when in the stand-by mode. Whereas high levels
of RF can produce health effects (by heating tissue), exposure to low level RF
that does not produce heating effects causes no known adverse health effects.
Many studies of low level RF exposures have not found any biological effects.
Some studies have suggested that some biological effects may occur, but such
findings have not been confirmed by additional research. In some cases, other
researchers have had difficulty in reproducing those studies, or in determining
the reasons for inconsistent results.
What is FDA's role concerning the safety of wireless phones?
Under the law, FDA does not review the safety of radiation-emitting consumer
products such as wireless phones before they can be sold, as it does with new
drugs or medical devices. However, the agency has authority to take action if
wireless phones are shown to emit radiofrequency energy (RF) at a level that is
hazardous to the user. In such a case, FDA could require the manufacturers of
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wireless phones to notify users of the health hazard and to repair, replace or
recall the phones so that the hazard no longer exists.
Although the existing scientific data do not justify FDA regulatory actions, FDA
has urged the wireless phone industry to take a number of steps, including the
following:
Ⅲ Support needed research into possible biological effects of RF of the
type emitted by wireless phones;
Ⅲ Design wireless phones in a way that minimizes any RF exposure to the
user that is not necessary for device function; and
Ⅲ Cooperate in providing users of wireless phones with the best possible
information on possible effects of wireless phone use on human health
FDA belongs to an interagency working group of the federal agencies that have
responsibility for different aspects of RF safety to ensure coordinated efforts at
the federal level. The following agencies belong to this working group:
Ⅲ National Institute for Occupational Safety and Health
Ⅲ Environmental Protection Agency
Ⅲ Federal Communications Commission
Ⅲ Occupational Safety and Health Administration
Ⅲ National Telecommunications and Information Administration
The National Institutes of Health participates in some interagency working
group activities, as well.
FDA shares regulatory responsibilities for wireless phones with the Federal
Communications Commission (FCC). All phones that are sold in the United
States must comply with FCC safety guidelines that limit RF exposure. FCC
relies on FDA and other health agencies for safety questions about wireless
phones.
FCC also regulates the base stations that the wireless phone networks rely
upon. While these base stations operate at higher power than do the wireless
phones themselves, the RF exposures that people get from these base stations
are typically thousands of times lower than those they can get from wireless
phones. Base stations are thus not the primary subject of the safety questions
discussed in this document.
What kinds of phones are the subject of this update?
The term “wireless phone” refers here to hand-held wireless phones with built-
in antennas, often called “cell,” “mobile,” or “PCS” phones. These types of
wireless phones can expose the user to measurable radiofrequency energy (RF)
because of the short distance between the phone and the user's head. These RF
exposures are limited by Federal Communications Commission safety
guidelines that were developed with the advice of FDA and other federal health
and safety agencies. When the phone is located at greater distances from the
user, the exposure to RF is drastically lower because a person's RF exposure
decreases rapidly with increasing distance from the source. The so-called
“cordless phones,” which have a base unit connected to the telephone wiring
in a house, typically operate at far lower power levels, and thus produce RF
exposures well within the FCC's compliance limits.
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What are the results of the research done already?
The research done thus far has produced conflicting results, and many studies
have suffered from flaws in their research methods. Animal experiments
investigating the effects of radiofrequency energy (RF) exposures characteristic
of wireless phones have yielded conflicting results that often cannot be
repeated in other laboratories. A few animal studies, however, have suggested
that low levels of RF could accelerate the development of cancer in laboratory
animals. However, many of the studies that showed increased tumor
development used animals that had been genetically engineered or treated with
cancer-causing chemicals so as to be pre-disposed to develop cancer in the
absence of RF exposure. Other studies exposed the animals to RF for up to 22
hours per day. These conditions are not similar to the conditions under which
people use wireless phones, so we don't know with certainty what the results
of such studies mean for human health.
Three large epidemiology studies have been published since December 2000.
Between them, the studies investigated any possible association between the
use of wireless phones and primary brain cancer, glioma, meningioma, or
acoustic neuroma, tumors of the brain or salivary gland, leukemia, or other
cancers. None of the studies demonstrated the existence of any harmful health
effects from wireless phone RF exposures. However, none of the studies can
answer questions about long-term exposures, since the average period of
phone use in these studies was around three years.
What research is needed to decide whether RF exposure from wireless
phones poses a health risk?
A combination of laboratory studies and epidemiological studies of people
actually using wireless phones would provide some of the data that are needed.
Lifetime animal exposure studies could be completed in a few years. However,
very large numbers of animals would be needed to provide reliable proof of a
cancer promoting effect if one exists. Epidemiological studies can provide data
that is directly applicable to human populations, but 10 or more years' follow-
up may be needed to provide answers about some health effects, such as
cancer. This is because the interval between the time of exposure to a cancer-
causing agent and the time tumors develop - if they do - may be many, many
years. The interpretation of epidemiological studies is hampered by difficulties
in measuring actual RF exposure during day-to-day use of wireless phones.
Many factors affect this measurement, such as the angle at which the phone is
held, or which model of phone is used.
What is FDA doing to find out more about the possible health effects of
wireless phone RF?
FDA is working with the U.S. National Toxicology Program and with groups of
investigators around the world to ensure that high priority animal studies are
conducted to address important questions about the effects of exposure to
radiofrequency energy (RF).
FDA has been a leading participant in the World Health Organization
International Electromagnetic Fields (EMF) Project since its inception in 1996.
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An influential result of this work has been the development of a detailed
agenda of research needs that has driven the establishment of new research
programs around the world. The Project has also helped develop a series of
public information documents on EMF issues.
FDA and the Cellular Telecommunications & Internet Association (CTIA) have a
formal Cooperative Research and Development Agreement (CRADA) to do
research on wireless phone safety. FDA provides the scientific oversight,
obtaining input from experts in government, industry, and academic
organizations. CTIA-funded research is conducted through contracts to
independent investigators. The initial research will include both laboratory
studies and studies of wireless phone users. The CRADA will also include a
broad assessment of additional research needs in the context of the latest
research developments around the world.
What steps can I take to reduce my exposure to radiofrequency energy
from my wireless phone?
If there is a risk from these products--and at this point we do not know that
there is--it is probably very small. But if you are concerned about avoiding even
potential risks, you can take a few simple steps to minimize your exposure to
radiofrequency energy (RF). Since time is a key factor in how much exposure a
person receives, reducing the amount of time spent using a wireless phone will
reduce RF exposure.
Ⅲ If you must conduct extended conversations by wireless phone every
day, you could place more distance between your body and the source
of the RF, since the exposure level drops off dramatically with distance.
For example, you could use a headset and carry the wireless phone
away from your body or use a wireless phone connected to a remote
antenna.
Again, the scientific data do not demonstrate that wireless phones are harmful.
But if you are concerned about the RF exposure from these products, you can
use measures like those described above to reduce your RF exposure from
wireless phone use.
What about children using wireless phones?
The scientific evidence does not show a danger to users of wireless phones,
including children and teenagers. If you want to take steps to lower exposure
to radiofrequency energy (RF), the measures described above would apply to
children and teenagers using wireless phones. Reducing the time of wireless
phone use and increasing the distance between the user and the RF source will
reduce RF exposure.
Some groups sponsored by other national governments have advised that
children be discouraged from using wireless phones at all. For example, the
government in the United Kingdom distributed leaflets containing such a
recommendation in December 2000. They noted that no evidence exists that
using a wireless phone causes brain tumors or other ill effects. Their
recommendation to limit wireless phone use by children was strictly
precautionary; it was not based on scientific evidence that any health hazard
exists.
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What about wireless phone interference with medical equipment?
Radiofrequency energy (RF) from wireless phones can interact with some
electronic devices. For this reason, FDA helped develop a detailed test method
to measure electromagnetic interference (EMI) of implanted cardiac
pacemakers and defibrillators from wireless telephones. This test method is
now part of a standard sponsored by the Association for the Advancement of
Medical instrumentation (AAMI). The final draft, a joint effort by FDA, medical
device manufacturers, and many other groups, was completed in late 2000.
This standard will allow manufacturers to ensure that cardiac pacemakers and
defibrillators are safe from wireless phone EMI.
FDA has tested hearing aids for interference from handheld wireless phones
and helped develop a voluntary standard sponsored by the Institute of
Electrical and Electronic Engineers (IEEE). This standard specifies test methods
and performance requirements for hearing aids and wireless phones so that
that no interference occurs when a person uses a “compatible” phone and a
“compatible” hearing aid at the same time. This standard was approved by the
IEEE in 2000.
FDA continues to monitor the use of wireless phones for possible interactions
with other medical devices. Should harmful interference be found to occur,
FDA will conduct testing to assess the interference and work to resolve the
problem.
Which other federal agencies have responsibilities related to potential
RF health effects?
Certain agencies in the Federal Government have been involved in monitoring,
researching or regulating issues related to human exposure to RF radiation.
These agencies include the Food and Drug Administration (FDA), the
Environmental Protection Agency (EPA), the Occupational Safety and Health
Administration (OSHA), the National Institute for Occupational Safety and
Health (NIOSH), the National Telecommunications and Information
Administration (NTIA) and the Department of Defense (DOD).
By authority of the Radiation Control for Health and Safety Act of 1968, the
Center for Devices and Radiological Health (CDRH) of the FDA develops
performance standards for the emission of radiation from electronic products
including X-ray equipment, other medical devices, television sets, microwave
ovens, laser products and sunlamps. The CDRH established a product
performance standard for microwave ovens in 1971 limiting the amount of RF
leakage from ovens. However, the CDRH has not adopted performance
standards for other RF-emitting products. The FDA is, however, the lead federal
health agency in monitoring the latest research developments and advising
other agencies with respect to the safety of RF-emitting products used by the
public, such as cellular and PCS phones.
The FDA's microwave oven standard is an emission standard (as opposed to an
exposure standard) that allows specific levels of microwave leakage (measured at
five centimeters from the oven surface). The standard also requires ovens to have
two independent interlock systems that prevent the oven from generating
microwaves the moment that the latch is released or the door of the oven is
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opened. The FDA has stated that ovens that meet its standards and are used
according to the manufacturer's recommendations are safe for consumer and
The EPA has, in the past, considered developing federal guidelines for public
exposure to RF radiation. However, EPA activities related to RF safety and
health are presently limited to advisory functions. For example, the EPA now
chairs an Inter-agency Radiofrequency Working Group, which coordinates RF
health-related activities among the various federal agencies with health or
regulatory responsibilities in this area.
OSHA is responsible for protecting workers from exposure to hazardous
chemical and physical agents. In 1971, OSHA issued a protection guide for
exposure of workers to RF radiation [29 CFR 1910.97]. However, this guide
was later ruled to be only advisory and not mandatory. Moreover, it was based
on an earlier RF exposure standard that has now been revised. At the present
time, OSHA uses the IEEE and/or FCC exposure guidelines for enforcement
purposes under OSHA's “general duty clause” (for more information see:
NIOSH is part of the U.S. Department of Health and Human Services. It
conducts research and investigations into issues related to occupational
exposure to chemical and physical agents. NIOSH has, in the past, undertaken
to develop RF exposure guidelines for workers, but final guidelines were never
adopted by the agency. NIOSH conducts safety-related RF studies through its
Physical Agents Effects Branch in Cincinnati, Ohio.
The NTIA is an agency of the U.S. Department of Commerce and is responsible
for authorizing Federal Government use of the RF electromagnetic spectrum.
Like the FCC, the NTIA also has NEPA responsibilities and has considered
adopting guidelines for evaluating RF exposure from U.S. Government
transmitters such as radar and military facilities.
The Department of Defense (DOD) has conducted research on the biological
effects of RF energy for a number of years. This research is now conducted
primarily at the U.S. Air Force Research Laboratory located at Brooks Air Force
Base, Texas. The DOD Web site for RF biological effects information is listed
with other sites in conjunction with a question on other sources of
information, below.
Who funds and carries out research on the biological effects of
RF energy?
Research into possible biological effects of RF energy is carried out in
laboratories in the United States and around the world. In the U.S., most
research has been funded by the Department of Defense, due to the extensive
military use of RF equipment such as radar and high-powered radio
transmitters. In addition, some federal agencies responsible for health and
safety, such as the Environmental Protection Agency (EPA) and the U.S. Food
and Drug Administration (FDA), have sponsored and conducted research in this
area. At the present time, most of the non-military research on biological
effects of RF energy in the U.S. is being funded by industry organizations. More
research is being carried out overseas, particularly in Europe.
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In 1996, the World Health Organization (WHO) established the International
EMF Project to review the scientific literature and work towards resolution of
health concerns over the use of RF technology. WHO maintains a Web site that
provides extensive information on this project and about RF biological effects
FDA, EPA and other US government agencies responsible for public health and
safety have worked together and in connection with WHO to monitor
developments and identify research needs related to RF biological effects.
How does FCC Audit Cell Phone RF?
After FCC grants permission for a particular cellular telephone to be marketed,
FCC will occasionally conduct “post-grant” testing to determine whether
production versions of the phone are being produced to conform with FCC
regulatory requirements. The manufacturer of a cell phone that does not meet
FCC's regulatory requirements may be required to remove the cell phone from
use and to refund the purchase price or provide a replacement phone, and may
be subject to civil or criminal penalties. In addition, if the cell phone presents a
risk of injury to the user, FDA may also take regulatory action. The most
important post-grant test, from a consumer's perspective, is testing of the RF
emissions of the phone. FCC measures the Specific Absorption Rate (SAR) of
the phone, following a very rigorous testing protocol. As is true for nearly any
scientific measurement, there is a possibility that the test measurement may be
less than or greater than the actual RF emitted by the phone. This difference
between the RF test measurement and actual RF emission is because test
measurements are limited by instrument accuracy, because test measurement
and actual use environments are different, and other variable factors. This
inherent variability is known as “measurement uncertainty.” When FCC
conducts post-grant testing of a cell phone, FCC takes into account any
measurement uncertainty to when determining whether regulatory action is
appropriate. This approach ensures that when FCC takes regulatory action, it
will have a sound, defensible scientific basis.
FDA scientific staff reviewed the methodology used by FCC to measure cell
phone RF, and agreed it is an acceptable approach, given our current
understanding of the risks presented by cellular phone RF emissions. RF
emissions from cellular phones have not been shown to present a risk of injury
to the user when the measured SAR is less than the safety limits set by FCC (an
SAR of 1.6 w/kg). Even in a case where the maximum measurement
uncertainty permitted by current measurement standards was added to the
maximum permissible SAR, the resulting SAR value would be well below any
level known to produce an acute effect. Consequently, FCC's approach with
measurement uncertainty will not result in consumers being exposed to any
known risk from the RF emitted by cellular telephones.
FDA will continue to monitor studies and literature reports concerning acute
effects of cell phone RF, and concerning chronic effects of long-term exposure
to cellular telephone RF (that is, the risks from using a cell phone for many
years). If new information leads FDA to believe that a change to FCC's
measurement policy may be appropriate, FDA will contact FCC and both
agencies will work together to develop a mutually-acceptable approach.
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Owner’s Record
The model number, regulatory number and serial number are located on a
nameplate inside the battery compartment. Record the serial number in the space
provided below. This will be helpful if you need to contact us about your phone in
the future.
Model: PCS Vision Phone (SPH-a660)
Serial No.:
User’s Guide Proprietary Notice
CDMA Technology is licensed by QUALCOMM Incorporated under one or more of
the following patents:
4,901,307 5,109,390 5,267,262 5,416,797
5,506,865 5,544,196 5,657,420 5,101,501
5,267,261 5,414,796 5,504,773 5,535,239
5,600,754 5,778,338 5,228,054 5,337,338
5,710,784 5,056,109 5,568,483 5,659,569
5,490,165 5,511,073
T9 Text Input is licensed by Tegic Communications and is covered by U.S. Pat.
5,818,437, U.S. Pat. 5,953,541, U.S. Pat. 6,011,554 and other patents pending.
User’s Guide template version 3D (09-01-03)
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Section 4B
Terms & Conditions and
Manufacturer’s Warranty
In This Section
ࡗ ࡗ Terms and Conditions
Manufacturer’s Warranty
Your PCS Vision Phone has been designed to provide you with reliable,
worry-free service. If for any reason you have a problem with your
equipment, please refer to the manufacturer’s warranty.
This section contains the Terms and Conditions of Service for your
PCS Phone and Service and the manufacturer’s warranty for your
PCS Phone.
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163
Terms and Conditions
Terms and Conditions of Services
(Effective as of June 1, 2003 until replaced)
Thanks for choosing Sprint. These terms and conditions are part of your agreement
with Sprint for PCS Services.
The terms and conditions included with your PCS Phone may not be the most
current version. For the most current version of the terms and conditions, please
1-888-211-4PCS. If you activated PCS Services before the effective date of these
terms and conditions, these terms and conditions replace and supersede any
previous terms and conditions.
If you have questions about your PCS Services, please visit our website at
www.sprintpcs.com or call PCS Customer Service Solutions at 1-888-211-4PCS (4727).
Para solicitar esta literatura en español, por favor contactar a 1-888-211-4PCS(4727).
Agreement. Your agreement (“Agreement”) with Sprint Spectrum L.P. and any of its
affiliates doing business as Sprint providing PCS Services (“Services”) to you is made
up of these Terms and Conditions of Service (“Terms”) and the Service Plan that we
agree to provide you. Your “Service Plan” is described in our marketing materials,
and includes the terms, rates and features we set for that Service Plan. In the
agreement, we use the words “we,” “us,” “our” or “Sprint” to refer to Sprint
Spectrum L.P. and its affiliates doing business as Sprint. You accept the agreement
when you activate PCS Services or make any attempt to use our PCS Services (for
example, attempting to place any call while on or roaming off the Sprint
Nationwide PCS Network, using data services, etc.). We may change the Agreement
at any time by giving you prior notice. Any changes to the Agreement are effective
when we publish them. If you use our Services or make any payment to us on or
after the effective date of the changes, you accept the changes. If we change a
material term of the Agreement and that change has a material adverse effect on
you, you may terminate the Agreement without an early termination fee by calling 1-
888-211-4727 within 30 days after the invoice date of the first invoice your receive
after the changes go into effect. You understand and agree that taxes, Universal
Service fees and other charges imposed by the government or based on government
calculations may increase or decrease on a monthly basis, and that this paragraph
does not apply to any increases in such taxes, Universal Service fees and other
charges.
Provision of Service. Your purchase of a PCS Phone or other equipment does not
mean that we must provide Services to you.
We may decide not to provide Services to you for any lawful reason. We may request
that you provide us with any information we reasonably require to determine
whether you qualify for Services. Services in some areas are managed and provided
under contract with Sprint by independent affiliates with access to the Sprint
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Nationwide PCS Network. Some Services may not be available or may operate
differently in certain affiliate markets or other areas.
Credit Verification. You must have and maintain satisfactory credit to receive and
continue to receive Services. We will verify your credit before agreeing to provide
Services to you and we may verify your credit at any time while we provide Services
to you. Credit verification may include a review of credit reports that we receive
from credit bureaus. If at any time we determine, in our sole discretion, that
payment for Services may not be made when due, we may suspend Services and
require that you provide payment on account or a guarantee of payment before we
resume Services.
Service Plan. You may be eligible for a fixed length PCS Service Plan (“Term Service
Plan”) or for a month-to-month Service Plan (“Non-Term Service Plan”). We
determine the Service Plan for which you qualify. Except as permitted by the
Agreement, you must maintain service with us on your Term Service Plan for the
minimum term associated with that Term Service Plan. We may offer non-identical
Service Plans to different individuals or entities. Services and coverage under some
Service Plans may be more limited than available under other Service Plans. Your
Service Plan sets out the charges for Services and is your Service Plan until that
Service Plan is changed, you switch to a different Service Plan, or your Services
terminate. Based on your credit rating or other factors, we may require that you
make a deposit, prepayment, or a series of deposits or prepayments, or be subject to
an account spending limit, before Services are activated or maintained.
Changing Service Plans. If you are on a Non-Term Service Plan, you may change to
a different Service Plan for which you qualify. Any change is effective at the start of
your next full invoicing cycle unless otherwise specified by us at the time that you
place your change order. If you change or add a different Service Plan or service
feature and the change is effective prior to the start of your next full invoicing cycle,
you will be invoiced a prorated amount. We may require a service charge for
implementing any change directed by you in addition to the charges associated with
the Service Plan or optional service features you select. If you are on a Term Service
Plan and you want to change your service plan, you may be required to accept a
new Term Service Plan and we may require you to pay the early termination fee set
out in your Service Plan or other fee.
Termination. Non-Term Service Plan. If you are on a Non-Term Service Plan, you
may terminate Services at any time by giving us notice. Subject to the terms of this
Agreement, we may terminate Services at any time, with or without notice. If your
Service has been suspended due to non-payment, you may be charged a reactivation
fee. We may deactivate any Number before you receive notice of termination
without liability to you. Termination by either of us may be with or without cause.
Termination. Term Service Plan. EXCEPT AS PERMITTED BY THE AGREEMENT, IF
YOU TERMINATE YOUR TERM SERVICE PLAN BEFORE THE END OF THE TERM,
OR IF WE TERMINATE SERVICES FOR CAUSE BEFORE THE END OF THE TERM,
YOU WILL BE REQUIRED TO PAY THE EARLY TERMINATION FEE ASSOCIATED
WITH YOUR TERM SERVICE PLAN. No early termination fee is charged if you
terminate a Term Service Plan in accordance with the return policy associated with
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your Term Service Plan. After the expiration of the term, the Terms relating to
Non-Term Service Plans apply.
Termination. General. Regardless of whether you have a Non-Term or a Term
Service Plan, we may terminate or suspend Services to you without liability if:
(1) you breach any provision of this Agreement (including if you fail to pay any
charges for Services); or (2) you fail to pay any charges due us for equipment
or otherwise. If Services are terminated before the end of your current
invoicing cycle, we will not prorate the monthly recurring charge to the date
of termination, and you will not receive a credit or refund for any unused
minutes in your Service Plan.
Use of Services and Equipment; Availability. You must be at least 18 years
old to subscribe to our Services. We may require you to provide proof of your
age and identity. If you are under 18 years old you may be eligible for certain
Services that have Account Spending Limits if a person 18 years or older is also
named as a subscriber on the Account. Your PCS Phone will not accept the
services of any wireless provider other than Sprint (but see Roaming). Services
and equipment may not be used for any unlawful, fraudulent or abusive
purpose. By requesting Services, you agree that you will not use Services and
equipment in any unlawful, fraudulent or abusive manner. You may not resell
or lease Services or equipment to anyone.
Coverage. Most services are only available within the operating range of the
Sprint Nationwide PCS Network (also see Roaming). Coverage is not available
everywhere. Coverage and quality of Services may be affected by conditions
within or beyond our control, including network problems, signal strength,
your equipment, and atmospheric, geographic, or topographic conditions. We
do not guarantee service availability or that there will be no interruptions or
delays in Services (e.g., dropped calls, blocked calls, etc.).
Number. We assign a phone number (“Number”) to the phone or other
equipment used by you on the Sprint Nationwide PCS Network. We may
change the Number without compensation by giving you prior notice. You do
not own the Number. You may not modify the Number we program into any
phone or other equipment, transfer or duplicate the Number to any phone or
other equipment other than that authorized by us, or transfer the Number to
any other individual or entity.
Phone Activation Fee. You may be required to pay a non-refundable phone
activation fee when you activate a new Number, have us switch a Number to a
different phone, have your current Number changed, we activate a different
phone on your existing account or your Service Plan says so.
Charges. For most forms of wireless Service, your usage will be charged from
the time you first initiate contact between your phone or other wireless
device and the network until the network connection is broken, whether or
not you are successful in connecting with the service with which you seek to
connect, even if the connection is later broken or dropped. An exception is
that you are not charged for voice calls that are not completed. You are
charged for completed calls to your Number from the time shortly before the
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phone starts ringing until the call is terminated. You will be charged peak rates for
the entire duration of calls initiated during the peak time periods applicable to your
Service. You will be charged off-peak rates for the entire duration of calls initiated
during the off-peak time periods applicable to your Service. In addition to these
usage charges, you may be charged for recurring monthly service charges,
applicable local and long-distance toll charges, other usage charges, (including
voicemail access, call waiting, call forwarding, etc.), connection fees, roaming
charges, directory assistance, call completion charges, account review and
management charges, optional features you select at an extra cost, surcharges
related to government programs, and taxes. Charges for most Services are incurred
in one-minute increments, with partial minutes of use rounded up to the next
highest minute. You must pay, by each invoice due date, all charges for Services
provided to the Number for each phone or other equipment that our records show
you activated, no matter who actually uses or has possession of the phone or other
equipment at the time Services are provided.
PCS Vision (Third Generation) Wireless Charges. For PCS Vision wireless services,
you will be charged, on a per kilobyte basis, for data used, whether sent or received
by your PCS Phone or other wireless device, rather than for airtime used, even for
certain third generation voice services. As long as your PCS Phone or other wireless
device is connected to the enhanced Third Generation Sprint Nationwide
PCS Network (“PCS Vision network”), you will be incurring data usage charges. You
cannot receive incoming calls while using third generation services. Data usage will
be measured in kilobytes and will be rounded up to the next whole kilobyte.
Kilobyte usage will be rounded up to the next full cent. Rounding up will occur at
the end of each separate session or each clock hour (at the top of each hour), if the
session spans more than 1 clock hour. When traveling on our PCS Vision network, a
session may be ended and new session initiated, although no interruption to the
actual data session will occur. The amount of data used and charged to you will vary
widely, depending upon the specific PCS Vision wireless application or other
service you use, the amount of data used in the specific application or service, and
network congestion. You will be charged for data exchanges initiated by other
Internet users as well as those you initiate. Estimates of data usage, for example, the
size of downloadable files, will vary from what you actually use. You will be charged
for additional data used in transporting and routing on the network. If you use a
Premium Service (including services provided by third parties but for which you are
billed on your PCS Invoice), you will be charged for data used in transport and
routing in addition to the charge for the Premium Service. You will be charged for
partial and interrupted data downloads or other use, including re-sent data, and for
unsuccessful attempts to reach websites and use other applications and services,
including those resulting from dropped network connections. Your invoice will not
separately identify the number of kilobytes attributable to your use of specific sites,
sessions or services used.
PCS Vision Premium Services. Your PCS Vision wireless services may allow you to
access or download premium content for an additional charge. Certain PCS Vision
services (e.g., games, ringers and screen savers) primarily contain premium services
content. Access to and downloading of premium content is not included with
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PCS Vision services. The additional charges for this premium content will be billed
to you on your PCS Invoice. You will be charged for this content (at rates and
charges specified at the time of access or download) that will be in addition to data
usage charges you will incur while connected to the enhanced PCS Vision network.
We provide no warranties and make no representations or claims with regard to
third-party Premium Services. In certain instances, subject to the terms of the
content purchased, we may delete premium and non-premium items downloaded
to available storage areas (e.g., your vault), including any pictures, games and other
content. We may limit the amount of Premium Services you may purchase in a
specific timeframe (month, week, day, or other time period). We may suspend your
use of Premium Services without prior consent or notice if we have reason to
suspect fraudulent or unauthorized use of your Premium Services account, but we
make no assurances that we will suspend your account.
Other Terms Applicable to PCS Vision Wireless Usage. Use of PCS Vision wireless
services requires the purchase of a separate third generation wireless compatible
phone or other device and is subject to any software, memory, storage or other
limitation in the phone or other equipment. Not all applications and services work,
or work the same, on all third generation wireless phones and devices. Check the
materials accompanying your phone or device to determine which applications and
services it will support. PCS Vision wireless services are not available while off the
PCS Vision network.
Sprint is not responsible for any opinions, advice, statements, services applications
or other information provided by third parties and accessible through PCS Vision
wireless services. Neither Sprint nor its vendors or licensors guarantees the
accuracy, completeness or usefulness of information that is obtained through the
PCS Vision wireless services. You are responsible for evaluating such content. Use of
certain PCS Vision wireless services, including some messaging services, may result
in the disclosure to others of your email address and other information about you in
connection with your internet usage. Your accessing of, or use of, third party sites
or services accessible PCS Vision wireless services may require the disclosure of
information about you, subject to the policies of those sites and services. You
consent to receiving advertising, warnings, alerts and other messages, including
broadcast messages. Your access to PCS Vision wireless services is controlled by a
password.
Voice Command. PCS Voice Command is an optional service that allows you to
place calls by using speech recognition technology. Calls to 911 or similar
emergency numbers cannot be placed through the Voice Command feature. Airtime
and applicable long distance charges for a call completed from your Number using
the Voice Command feature begin when you press or activate the TALK or similar
key(s) and end when your call is terminated by hitting the END key or by returning
to the Voice Command platform. If you initiate and complete another call without
leaving the Voice Command platform, a separate charge for that call will begin from
the time the previous call was terminated. Airtime and applicable long distance
charges will be applied to the entire length of a completed call initiated from Voice
Command. Using Directory Assistance to input names into your Voice Command
address book will incur additional charges.
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Invoicing. Invoicing cycles are approximately 30 days in length. Invoicing cycles
and dates may change from time to time. Except as otherwise provided in your
Service Plan, monthly recurring charges (MRCs) are invoiced one invoicing cycle in
advance. Charges for Services are usually invoiced as soon as possible after the
charges accrue. We may, however, invoice you for usage and charges occurring
before the invoicing cycle being invoiced, if they were not previously invoiced. If
you are invoiced for usage incurred during a prior invoicing cycle, those minutes
will be applied to your Service Plan minutes for the current invoicing cycle.
However, if you change your PCS Service Plan between the time the usage was
incurred and the beginning of the current invoicing cycle, those minutes from the
prior invoicing cycle will be charged at the rate per minute for usage over included
minutes provided in the Service Plan in effect at the time the usage was incurred.
Payment. If you have authorized payment for Services or equipment by credit card
or by debiting a bank account, no additional notice or consent is required before we
invoice the credit card or debit the bank account for all amounts due to us or billed
by us on behalf of a third party. You must promptly notify us of any change in your
invoicing address or of the credit card or bank account used for payment. We
reserve the right to require payment by money order, cashier's check or other
secured form of payment. If we take action to receive payment beyond invoicing
you for charges for Services or equipment, you must pay our costs and expenses of
collection, including attorneys' fees and expenses, the fees of any collection agency
and court costs. If we act as an invoicing agent for a third-party service provider,
payments received are first applied to amounts due and owing to us and any
remaining amounts are applied to sums due and owing to the third-party service
provider. We may immediately charge an additional fee for any check or other
negotiable instrument endorsed by you and returned unpaid by a financial
institution for any reason. You may be charged fees for certain methods of payment.
Late Payment Charges. Payment is past due if we do not receive it by the due date
shown on your invoice. Any payment for Services and equipment not made when
due accrues late charges until paid at the rate of 5% per month or at the highest rate
allowed by law. Acceptance of late or partial payments (even if marked “paid in
full”) does not waive our right to collect all amounts that you owe us. If your
Service has been suspended due to non-payment, you may be charged a reactivation
fee.
Disputed Charges. You must raise any dispute that you have about any charges
invoiced to you within 15 days of the date of the invoice or you have accepted the
invoice. You may notify us of any dispute by notifying PCS Customer Service
Solutions. Calls to our sales or general business offices are not notice of a dispute. If
disputed invoice procedures are described on the invoice, you must follow them.
Account Spending Limit. If we agree to provide Services to you on an Account
Spending Limit basis, we will tell you your Account Spending Limit before we start
Services to your Number, or as reasonably practicable after the limit is imposed. If
we require a deposit for you to establish or keep Services on an Account Spending
Limit basis, we will hold the deposit as partial guarantee of payment for Services
(see Deposits). Charges for Services accrue against your Account Spending Limit as
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they are incurred. We may charge an initial ASL start up fee. We may charge a
monthly ASL service fee, in addition to your recurring monthly service charge. We
may suspend Services to your Number without prior notice to you when your
account balance reaches your Account Spending Limit. Services are restored when
you have paid any past due balance and pay a specified minimum amount to reduce
your account balance below your Account Spending Limit. We may change this
minimum amount at any time upon notice to you. You may pay any past due balance
and the minimum amount by any method authorized by Sprint. Contact PCS
Customer Service Solutions for information about authorized methods of making
these payments. We may charge you a fee for calls that involve our live customer
care services. If we provide Services to you on an Account Spending Limit basis,
Services and coverage may be limited in certain ways. You must pay all charges for
Services even if they exceed the amount of your Account Spending Limit.
Clear Pay. If we agree to provide Services to you as a Clear Pay customer, we may
suspend Services to your Number without prior notice to you immediately when
your bill becomes past due. Even if your bill is not past due, we may suspend
services if your unpaid usage exceeds $125 or another amount to be determined by
your past credit or usage history. If we require a deposit for you to establish or keep
Services as a Clear Pay customer, we will hold the deposit as partial guarantee of
payment for Services (see Deposits, below). Contact PCS Customer Service
Solutions for information about authorized methods of making these payments. We
may charge you a fee for calls that involve our live customer care services. If we
provide Services to you on as a Clear Pay basis, Services and coverage may be limited
in certain ways. You must pay all charges for Services whether or not your Services
are suspended or terminated.
Deposits. If we require a deposit for you to establish or keep Services, we will hold
the deposit as partial guarantee of payment for Services. We may change the deposit
amount at any time to reflect revised estimated monthly charges based upon your
usage. A deposit may not be used to pay any invoice (unless it is used to pay a final
invoice) or delay payment. The deposit amount, the length of time we hold the
deposit and changes to the deposit amount are determined based on your credit and
payment history. The rate of interest, if any, on the deposit is subject to change. We
may mix deposits with our other funds. If Services are terminated for any reason, we
may, without notice to you, apply your deposit toward payment of outstanding
charges and return any excess to you at your last known address within 75 days after
termination of Services. If the U.S. Postal Service cannot deliver the money to you
and returns it to us, we will hold it for you for one year from the date of return and,
during that period, we may charge a servicing fee against the deposit balance. Any
money held during this one-year period will not accrue interest for your benefit.
You forfeit any portion of the money left after the one-year period.
Wireless Web and Voice Portal Services. Wireless Web Services are part of the
Services that can be obtained through Sprint. Wireless Web Services are not
available in all markets or while roaming off the Sprint Nationwide PCS Network.
Use of Wireless Web Services requires an Internet-ready PCS Phone or certain other
equipment (or both) and is subject to any memory, storage or other limitation in the
phone or other equipment. Wireless Web Services are not available on PCS Vision
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phones or devices. The Caller ID blocking feature is not available when using
Wireless Web Services. Any use of Wireless Web Services deducts from your Service
Plan minutes. For data calls (including Wireless Web and Voice Portal calls) that are
attempted, but not completed, you are charged for the time during which the
network attempts to connect the call. You are charged for time spent connected to
the Wireless Web or Voice Portal, including time spent browsing on the Internet or
Voice Portal and reviewing or scrolling through Internet information on-line while
still connected to the Sprint Nationwide PCS Network. Not all Internet sites can be
accessed and you may receive an error message if you attempt to access a site that
cannot be accessed through Wireless Web Services. You are also charged for
Wireless Web connections to review your PCS account information. Wireless Web
Services are not available with all Service Plans. Sprint is not responsible for any
opinions, advice, statements, services or other information provided by third-parties
and accessible through Wireless Web Services or Voice Portal Services. Neither
Sprint nor its vendors or licensors guarantees the accuracy, completeness or
usefulness of information that is obtained through the Wireless Web Services or
Voice Portal Services. You are responsible for evaluating such content.
Taxes and Surcharges. We invoice you for taxes, fees and other charges levied by
or remitted directly to federal, state or local authorities, or foreign government on
Services including, without limitation, sales, gross receipts, use, and excise taxes. If
you claim any tax exemption, you must provide us with a valid tax-exempt
document. Any tax exemption applies only from the date we receive a valid tax-
exempt document.
We also invoice you for fees that we collect and remit to the government such as
Universal Service, and for surcharges that we collect and keep to pay for the costs of
complying with government mandates such as number pooling and portability, and
Enhanced 911 service. These charges are neither taxes nor government imposed
assessments.
Roaming. Calls made while off the Sprint Nationwide PCS Network are “roaming”
calls. Your PCS Phone is specifically designed and engineered to work only on the
Sprint Nationwide PCS Network. It works on another CDMA PCS provider's system
only when a roaming agreement is in place between Sprint and the other providers.
If your PCS Phone is a dual-mode phone, it works on both a CDMA PCS provider's
system (in addition to the Sprint Nationwide PCS Network) and a wireless analog
telecommunications provider's system only when roaming agreements are in place
between Sprint and the other providers. If we do not have a roaming agreement in
place, you may be able to place roaming calls “manually” by using a valid credit
card. If there is a gap or other interruption of coverage within a PCS coverage area
that prevents connection with the Sprint Nationwide PCS Network and your dual-
band phone is set to roam automatically when outside PCS coverage, you may incur
roaming fees within a PCS coverage area. Certain features and services may not be
available when roaming (including PCS Vision, voicemail, call waiting, call
forwarding, etc.).
Phones and Other Equipment. Phones and other equipment may be purchased and
returned as provided in the purchase documents. We are not the manufacturer of
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171
the phones or other equipment. The only warranties on the phones or other
equipment are any limited warranties extended by the manufacturers. We have no
liability in connection with the phones and other equipment or for the
manufacturers' acts or omissions.
Lost or Stolen Equipment. If your phone or other equipment is lost or stolen, you
must notify us by calling PCS Customer Service Solutions. You are responsible for all
charges for Services provided to the Number for the lost or stolen equipment before
you notify us of the loss or theft. We will deactivate Services to the Number upon
notification to us of any loss or theft. You may be required to provide evidence of
the loss or theft (for example, a police report or sworn statement). If the equipment
is later found, we may require that you exchange it for another phone or other
equipment before we reactivate Services (if we do reactivate Services), as well as
require you to pay a reactivation fee. We will deactivate Services to any Number
without prior notice to you if we suspect any unlawful or fraudulent use of the
Number. You agree to cooperate reasonably with us in investigating suspected
unlawful or fraudulent use.
Messages. You will incur airtime usage charges when accessing your voicemail
from your PCS Phone. You may also incur charges in accessing text messages from
your PCS Phone. You may access your voicemail without incurring airtime usage
charges by checking your voicemail from a wireline phone. We may impose limits
on the number of voicemail or text message that can be retained through your
PCS account. Audible or visual indicators of text or voicemail messages, including
mailbox icons on your PCS Phone, may not always provide an up to date indication
of new messages. In certain instances, you may be required to manually reset or
clear your mailbox indicator.
Caller ID. If you do not want people you call to receive the Number assigned to
your phone, you must call PCS Customer Service Solutions for information about
automatic Caller ID blocking. The Number assigned to your phone can be blocked
on a per-call basis by dialing *67 + Destination Number + TALK (or similar key), but
Caller ID delivery resumes on the next call you make. Caller ID display on incoming
calls to your Number depends on receiving the information from the calling party.
TTY Access. A TTY (also known as TDD or Text Telephone) is a
telecommunications device that allows people who are deaf or hard of hearing, or
who have speech or language disabilities, to communicate by telephone. TTY
doesn't work with all PCS Phones. If you have a PCS TTY-capable phone, it may not
function effectively, or at all, when attempting 911 calls due to the equipment or
software of the answering agency. Therefore, a TTY device should not be relied on
for 911 calls.
Pay-Per-Call Service. We will not complete calls from your Number to 900, 976
and similar numbers for pay-per-call services.
International Calling. You may be limited in the international destinations that you
can call with Services. You should contact PCS Customer Service Solutions for
information about international destinations that you cannot call.
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Limitation of Liability. Except as otherwise provided in this section, our sole
liability to you for any loss or damage arising out of providing or failing to provide
Services (including mistakes, omissions, interruptions, delays, errors, or defects)
does not exceed (1) in cases related to a specific piece of equipment, the prorated
MRC for Services to the piece of equipment during the affected period, or (2) in
cases not related to a specific piece of equipment, the prorated MRCs for Services to
you during the affected period. Neither we nor our vendors, suppliers or licensors
are liable for any damage arising out of or in connection with:
a) any act or omission of any telecommunications service or other service
provider other than us;
b) any directory listing;
c) any dropped calls or inability to place or receive calls;
d) any interruption of Services, including interruptions caused by equipment or
facilities failure or shortages, transmission limitations or system capacity
limitations;
e) traffic or other accidents, or any health-related claims allegedly arising from
the use of Services, phones, equipment or accessories used in connection with
the Services;
f) the use of Wireless Web Services and PCS Vision applications and services,
including the accuracy or reliability of any information obtained from the
Internet using Wireless Web Services or from Voice Portal Services, PCS Vision
wireless services or Internet services, content or applications not supported by
Sprint PCS;
g) any late or failed message delivery;
h) any interruption or failure of 911 or E911 emergency services or identification
of the Number, address or name associated with any person accessing or
attempting to access emergency services from your phone;
i) the installation or repair of any products or equipment by parties who are not
our authorized employees or agents;
j) events due to factors beyond our control, including acts of God (including,
without limitation, weather-related phenomena, fire or earthquake), war, riot,
strike, or orders of governmental authority;
k) any act or omission of any third party or independent contractor that offers
products or services in conjunction with or through the Services; or
l) your negligent or intentional act or omission.
NO CONSEQUENTIAL OR OTHER DAMAGES. UNDER NO CIRCUMSTANCES ARE
WE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR SPECIAL
DAMAGES OF ANY NATURE WHATSOEVER ARISING OUT OF OR IN
CONNECTION WITH PROVIDING OR FAILING TO PROVIDE SERVICES, PHONES
OR OTHER EQUIPMENT USED IN CONNECTION WITH THE SERVICES,
INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOSS OF BUSINESS, OR
COST OF REPLACEMENT PRODUCTS AND SERVICES. THIS SECTION SURVIVES
TERMINATION OF THIS AGREEMENT.
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Indemnification. You indemnify and defend us, our partners, directors, officers,
employees and agents from and against any claim, action, damage, liability and
expense arising out of or in connection with: (1) your acts or omissions that occur
in connection with your use of the Services or equipment used in connection with
the Services, and (2) any communications you make or receive using the Services.
This indemnification extends to and includes any attorney's fees and costs incurred
by us arising from any actions or claims to which this indemnification applies, or
from the contesting of the applicability of this provision. This section survives
termination of this Agreement.
MANDATORY ARBITRATION OF DISPUTES. ANY CLAIM, CONTROVERSY OR
DISPUTE OF ANY KIND BETWEEN THE CUSTOMER AND THE COMPANY AND/OR
ANY OF ITS EMPLOYEES, AGENTS, AFFILIATES OR OTHER REPRESENTATIVES,
WHETHER SOUNDING IN CONTRACT, STATUTE, OR TORT, INCLUDING FRAUD,
MISREPRESENTATION, FRAUDULENT INDUCEMENT, OR ANY OTHER LEGAL OR
EQUITABLE THEORY AND REGARDLESS OF THE DATE OF ACCRUAL OF SUCH
CLAIM, CONTROVERSY OR DISPUTE SHALL BE RESOLVED BY FINAL AND
BINDING ARBITRATION AS PRESCRIBED IN THIS SECTION. THE FEDERAL
ARBITRATION ACT, NOT STATE LAW, GOVERNS THE QUESTION OF WHETHER A
CLAIM IS SUBJECT TO ARBITRATION. HOWEVER, NOTHING CONTAINED IN THIS
ARBITRATION PROVISION SHALL PRECLUDE THE CUSTOMER FROM RESOLVING
ANY CLAIM, CONTROVERSY OR DISPUTE IN SMALL CLAIMS COURT HE OR SHE
OTHERWISE WOULD HAVE THE RIGHT TO PURSUE.
A single arbitrator engaged in the practice of law will conduct the arbitration. The
arbitrator will be selected according to the rules of CPR or, alternatively, may be
selected by agreement of the parties, who shall cooperate in good faith to select the
arbitrator. The arbitration will be conducted by, and under the then-applicable rules
of the CPR Institute for Dispute Resolution. All expedited procedures prescribed by
the applicable rules will apply. Any required hearing fees and costs shall be paid by
the parties as required by the applicable rules or as required by applicable law, but
the arbitrator shall have the power to apportion such costs as the arbitrator deems
appropriate.
The arbitrator's decision and award will be final and binding (subject to the appeal
clause below), and judgment on the award rendered by the arbitrator may be
entered in any court with jurisdiction.
An appeal may be taken under the CPR Arbitration Appeal Procedure from any final
award of any arbitral panel in any arbitration arising out of or related to this
agreement that is conducted in accordance with the requirements of such Appeal
Procedure. Unless otherwise agreed by the parties and the appeal tribunal, the
appeal shall be conducted at the place of the original arbitration.
If any party files a judicial or administrative action asserting a claim that is subject to
arbitration and another party successfully stays such action or compels arbitration,
the party filing that action must pay the other party's costs and expenses incurred in
seeking such stay or compelling arbitration, including attorney's fees.
Notices. You may get our current address for written notice by calling PCS
Customer Service Solutions. Written notice to you is sent to your last known address
Section 4B: Terms & Conditions / Warranty
174
in our invoicing records. Written notice is effective three days after deposit in the
U.S. mail, postage prepaid, and properly addressed. Unless required by this
Agreement or Applicable Laws, (1) you may notify us by calling PCS Customer
Service Solutions, and (2) we may notify you by leaving a message for you on your
PCS Phone, answering machine or with your answering service. Notice addresses
may be changed by giving notice as provided in this section.
Choice of Law; Jurisdiction. This Agreement is governed by and must be construed
under federal law and the laws of the State of Kansas, without regard to choice of
law principles.
General. If either of us does not enforce any right or remedy available under this
Agreement, that failure is not a waiver of the right or remedy for any other breach or
failure by the other party. Our waiver of any requirement in any one instance is not a
general waiver of that requirement and does not amend this Agreement. This
Agreement is subject to any applicable federal and state law (collectively,
“Applicable Laws”). If any part of this Agreement is held invalid or unenforceable,
that part is interpreted consistent with Applicable Laws as nearly as possible to
reflect the original intentions of the parties and the rest of this Agreement remains
in full force and effect. Section headings are for descriptive purposes only and are
not used to interpret this Agreement. You may not assign this Agreement to any
other person or entity without our prior written approval. This Agreement
(including any referenced documents and attachments) makes up the entire
agreement between you and us and replaces all prior written or spoken agreements,
representations, promises or understandings between you and us. The provisions of
this Agreement that are contemplated to be enforceable after the termination of this
Agreement survive termination of this Agreement. If there is a conflict, the Service
Plan (including any Term Service Plan) controls over the Terms.
Section 4B: Terms & Conditions / Warranty
175
Manufacturer’s Warranty
STANDARD LIMITED WARRANTY
What is Covered and For How Long?
SAMSUNG TELECOMMUNICATIONS AMERICA, L.P. ("SAMSUNG")
warrants to the original purchaser ("Purchaser") that SAMSUNG's
Phones and accessories ("Products") are free from defects in material
and workmanship under normal use and service for the period
commencing upon the date of purchase and continuing for the
following specified period of time after that date:
Phone
1 Year
1 Year
Batteries
Leather Case/Pouch
Holster
90Days
90 Days
1 Year
Other Phone Accessories
What is Not Covered?
This Limited Warranty is conditioned upon proper use of Product by
Purchaser. This Limited Warranty does not cover: (a) defects or
damage resulting from accident, misuse, abuse, neglect, unusual
physical, electrical or electromechanical stress, or modification of
any part of Product, including antenna, or cosmetic damage; (b)
equipment that has the serial number removed or made illegible; (c)
any plastic surfaces or other externally exposed parts that are
scratched or damaged due to normal use; (d) malfunctions resulting
from the use of Product in conjunction with accessories, products,
or ancillary/peripheral equipment not furnished or approved by
SAMSUNG; (e) defects or damage from improper testing, operation,
maintenance, installation, or adjustment; (f) installation,
maintenance, and service of Product, or (g) Product used or
purchased outside the United States or Canada. This Limited
Warranty covers batteries only if battery capacity falls below 80% of
rated capacity or the battery leaks, and this Limited Warranty does
not cover any battery if (i) the battery has been charged by a battery
charger not specified or approved by SAMSUNG for charging the
battery, (ii) any of the seals on the battery are broken or show
Section 4B: Terms & Conditions / Warranty
176
evidence of tampering, or (iii) the battery has been used in
equipment other than the SAMSUNG phone for which it is specified.
What are SAMSUNG's Obligations?
During the applicable warranty period, SAMSUNG will repair or
replace, at SAMSUNG's sole option, without charge to Purchaser,
any defective component part of Product. To obtain service under
this Limited Warranty, Purchaser must return Product to an
authorized phone service facility in an adequate container for
shipping, accompanied by Purchaser's sales receipt or comparable
substitute proof of sale showing the date of purchase, the serial
number of Product and the sellers' name and address. To obtain
assistance on where to deliver the Product, call Samsung Customer
Care at 1-888-987-4357. Upon receipt, SAMSUNG will promptly
repair or replace the defective Product. SAMSUNG may, at
SAMSUNG's sole option, use rebuilt, reconditioned, or new parts or
components when repairing any Product or replace Product with a
rebuilt, reconditioned or new Product. Repaired/replaced leather
cases, pouches and holsters will be warranted for a period of ninety
(90) days. All other repaired/replaced Product will be warranted for
a period equal to the remainder of the original Limited Warranty on
the original Product or for 90 days, whichever is longer. All replaced
parts, components, boards and equipment shall become the
property of SAMSUNG. If SAMSUNG determines that any Product is
not covered by this Limited Warranty, Purchaser must pay all parts,
shipping, and labor charges for the repair or return of such Product.
What Are the Limits On SAMSUNG's Liability?
EXCEPT AS SET FORTH IN THE EXPRESS WARRANTY CONTAINED
HEREIN, PURCHASER TAKES THE PRODUCT "AS IS," AND
SAMSUNG MAKES NO WARRANTY OR REPRESENTATION AND
THERE ARE NO CONDITIONS, EXPRESS OR IMPLIED, STATUTORY
OR OTHERWISE, OF ANY KIND WHATSOEVER WITH RESPECT TO
THE PRODUCT, INCLUDING BUT NOT LIMITED TO:
·THE MERCHANTABILITY OF THE PRODUCT OR ITS FITNESS FOR
ANY PARTICULAR PURPOSE OR USE;
·WARRANTIES OF TITLE OR NON-INFRINGEMENT;
·DESIGN, CONDITION, QUALITY, OR PERFORMANCE OF THE
PRODUCT;
·THE WORKMANSHIP OF THE PRODUCT OR THE COMPONENTS
CONTAINED THEREIN; OR
Section 4B: Terms & Conditions / Warranty
177
·COMPLIANCE OF THE PRODUCT WITH THE REQUIREMENTS OF
ANY LAW, RULE, SPECIFICATION OR CONTRACT PERTAINING
THERETO.
NOTHING CONTAINED IN THE INSTRUCTION MANUAL SHALL BE
CONSTRUED TO CREATE AN EXPRESS WARRANTY OF ANY KIND
WHATSOEVER WITH RESPECT TO THE PRODUCT. ALL IMPLIED
WARRANTIES AND CONDITIONS THAT MAY ARISE BY
OPERATION OF LAW, INCLUDING IF APPLICABLE THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, ARE HEREBY LIMITED TO THE SAME
DURATION OF TIME AS THE EXPRESS WRITTEN WARRANTY
STATED HEREIN. SOME STATES/PROVINCES DO NOT ALLOW
LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO
THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IN ADDITION,
SAMSUNG SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY
KIND RESULTING FROM THE PURCHASE, USE, OR MISUSE OF, OR
INABILITY TO USE THE PRODUCT OR ARISING DIRECTLY OR
INDIRECTLY FROM THE USE OR LOSS OF USE OF THE PRODUCT
OR FROM THE BREACH OF THE EXPRESS WARRANTY, INCLUDING
INCIDENTAL, SPECIAL, CONSEQUENTIAL OR SIMILAR DAMAGES,
OR LOSS OF ANTICIPATED PROFITS OR BENEFITS, OR FOR
DAMAGES ARISING FROM ANY TORT (INCLUDING NEGLIGENCE
OR GROSS NEGLIGENCE) OR FAULT COMMITTED BY SAMSUNG,
ITS AGENTS OR EMPLOYEES, OR FOR ANY BREACH OF
CONTRACT OR FOR ANY CLAIM BROUGHT AGAINST PURCHASER
BY ANY OTHER PARTY. SOME STATES/PROVINCES DO NOT
ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR
EXCLUSION MAY NOT APPLY TO YOU.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU
MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO
STATE/PROVINCE TO PROVINCE. THIS LIMITED WARRANTY
SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL
PURCHASER OF THIS PRODUCT AND STATES PURCHASER'S
EXCLUSIVE REMEDY. IF ANY PORTION OF THIS LIMITED
WARRANTY IS HELD ILLEGAL OR UNENFORCEABLE BY REASON
OF ANY LAW, SUCH PARTIAL ILLEGALITY OR UNENFORCEABILITY
SHALL NOT AFFECT THE ENFORCEABILITY FOR THE REMAINDER
OF THIS LIMITED WARRANTY WHICH PURCHASER
ACKNOWLEDGES IS AND WILL ALWAYS BE CONSTRUED TO BE
LIMITED BY ITS TERMS OR AS LIMITED AS THE LAW PERMITS.
Section 4B: Terms & Conditions / Warranty
178
THE PARTIES UNDERSTAND THAT THE PURCHASER MAY USE
THIRD-PARTY SOFTWARE OR EQUIPMENT IN CONJUNCTION
WITH THE PRODUCT. SAMSUNG MAKES NO WARRANTIES OR
REPRESENTATIONS AND THERE ARE NO CONDITIONS, EXPRESS
OR IMPLIED, STATUTORY OR OTHERWISE, AS TO THE QUALITY,
CAPABILITIES, OPERATIONS, PERFORMANCE OR SUITABILITY OF
ANY THIRD-PARTY SOFTWARE OR EQUIPMENT, WHETHER SUCH
THIRD-PARTY SOFTWARE OR EQUIPMENT IS INCLUDED WITH
THE PRODUCT DISTRIBUTED BY SAMSUNG OR OTHERWISE,
INCLUDING THE ABILITY TO INTEGRATE ANY SUCH SOFTWARE
OR EQUIPMENT WITH THE PRODUCT. THE QUALITY,
CAPABILITIES, OPERATIONS, PERFORMANCE AND SUITABILITY
OF ANY SUCH THIRD-PARTY SOFTWARE OR EQUIPMENT LIE
SOLELY WITH THE PURCHASER AND THE DIRECT VENDOR,
OWNER OR SUPPLIER OF SUCH THIRD-PARTY SOFTWARE OR
EQUIPMENT, AS THE CASE MAY BE.
This Limited Warranty allocates risk of Product failure between
Purchaser and SAMSUNG, and SAMSUNG's Product pricing reflects
this allocation of risk and the limitations of liability contained in this
Limited Warranty. The agents, employees, distributors, and dealers
of SAMSUNG are not authorized to make modifications to this
Limited Warranty, or make additional warranties binding on
SAMSUNG. Accordingly, additional statements such as dealer
advertising or presentation, whether oral or written, do not
constitute warranties by SAMSUNG and should not be relied upon.
Samsung Telecommunications America, L.P.
1130 East Arapaho Road
Richardson, Texas 75081
Phone: 1-800-SAMSUNG
Phone: 1-888-987-HELP (4357)
©2002-2003 Samsung Telecommunications America. All rights
reserved.
No reproduction in whole or in part allowed without prior written
approval.
Specifications and availability subject to change without notice.
Section 4B: Terms & Conditions / Warranty
179
Copyright © 2003 Sprint Spectrum L.P. All rights reserved. No reproduction in whole or in part without prior
written approval. Sprint and the diamond logo design are trademarks of Sprint Communications Company L.P. All
other trademarks are property of their respective owners
Section 4B: Terms & Conditions / Warranty
180
Symbols and Numbers 27
T9 Text Input 26
Index
A
Airplane Mode 38
Alarm Clock 83
F
G
Getting Started With PCS Service
B
Battery
I
L
Location Settings 37
C
M
Call Guard 54
Call History
Erasing 72
Call Waiting 107
Caller ID 107
Consumer Information on
Wireless Phones 148
Making Calls 19
Menus
Diagram 57
Navigation 56
N
P
D
PCS Business Connection 134
PCS Services
Call Forwarding 109
Call Waiting 107
Directory Assistance 7
Data Profile - Updating 48
E
Entering Text
Selecting a Character Input
Index
181
FAQs 135
Games 123
Messaging 117
Short Mail 118
Terms and Conditions of Service
Three-Way Calling 108
Turning Your Phone On and Off 15
U
V
Voice Memos 96
Voicemail
Clearing 105
Notification 100
Phone Book
Erasing 45
Volume Settings 32
Finding Entries 74
Secret Entries 77
Phone Number
Displaying 18
Phone Numbers
Finding 23
W
Bookmarks 132
Navigating 114
R
Restricting Calls 44
Ringer Types 29
Roaming
S
Setting Up Your Voicemail 4
Short Mail 118
T
T9 Text Input 26
Index
182
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