Samsung SPH A420 User Manual

SPH-A420 by Samsung®  
© 2007 Samsung Mobile.  
Printed in Korea.  
Table of Contents  
Introduction  
This Phone Guide introduces you to all the features of your  
new phone. It’s divided into four sections:  
Throughout this guide, you'll find tips that highlight special  
shortcuts and timely reminders to help you make the most of  
your new phone and service. The Table of Contents and  
Index will also help you quickly locate specific information.  
You'll get the most out of your phone if you read each  
section. However, if you'd like to get right to a specific  
feature, simply locate that section in the Table of Contents  
and go directly to that page. Follow the instructions in that  
section, and you'll be ready to use your phone in no time.  
Due to updates in phone software, this printed guide  
may not be the most current version for your phone. Visit  
www.samsungmobileusa.com to access the most  
recent version of the phone guide.  
Phone  
Guide  
Note:  
Please refer to the Important Safety Information section  
on page 125 to learn about information that will help you  
safely use your phone. Failure to read and follow the  
Important Safety Information in this phone guide may  
result in serious bodily injury, death, or property damage.  
WARNING  
i
   
Your Phone’s Menu  
The following list outlines your phone’s menu structure. For  
more information about navigating through the menus,  
CONTACTS (RIGHT SOFTKEY)  
VOICE KIT (LEFT SOFTKEY)  
PRESS MENU TO DISPLAY THE FOLLOWING:  
1: VOICE KIT  
1: Voice Dial  
1: Record  
2: Voice Memo  
1: Record  
2: Review  
2: Review  
3: Set Active  
2: MESSAGING  
1: Send Message  
2: Inbox  
3: Outbox  
4: Drafts  
5: Voicemail  
1: Call Voicemail  
3: Clear Envelope  
2: Details  
6: Settings  
1: Notification  
Message and Icon  
Icon only  
ii  
 
2: Preset Messages  
1: Can’t talk right now. Send me a message.2: Call me  
3: Where are you? 4: Can you pick up  
5: Meet me at  
6: Let’s get lunch. 7: The meeting has been cancelled.  
8: I’ll be there at 9: What time does it start?  
10: I love you!  
13: [Empty]  
16: [Empty]  
19: [Empty]  
11: [Empty]  
14: [Empty]  
17: [Empty]  
20: [Empty]  
12: [Empty]  
15: [Empty]  
18: [Empty]  
3: Edit Signature  
On  
Off  
4: Message Alerts  
1: Alert Volume  
1: Voicemail  
2: Text Message  
2: Alert Type  
1: Voicemail  
2: Text Message  
Once  
3: Reminder  
Off  
Every 2 min  
5: Save in Outbox  
Yes  
No  
No  
6: Auto Erase  
Yes  
3: TOOLS  
1: Today  
2: Scheduler  
3: Task List  
4: Countdown  
5: Memo Pad  
6: World Time  
Options  
iii  
1: DST Setting  
On  
Off  
7: Alarm Clock  
1: Alarm #1  
2: Alarm #2  
3: Alarm #3  
8: Calculator  
9: Set Time (displayed when there is no time information)  
4: SETTINGS  
1: Display  
1: Screen Saver  
Trumpet Mobile Launch Pad  
Digital Clock  
Dual Clock  
Flower  
World Time  
Analog Clock  
Road  
Calendar  
Apple  
SnowBoarding  
2: Menu Style  
Grid Style  
List Style  
3: Dialing Font  
1: Color  
Basic  
Hyphenate  
Rainbow  
Normal  
Monochrome  
Small  
2: Size  
Large  
4: Greeting  
5: Backlight  
1: Main Display  
Flip Open  
8 seconds  
30 seconds  
15 seconds  
2: Keypad  
iv  
Flip Open  
8 seconds  
30 seconds  
Off  
15 seconds  
3: Pwr Save Mode  
On  
Off  
4: Brightness  
Lowest  
High  
Low  
Highest  
Med  
6: Service Light  
On  
Off  
2: Sounds  
1: Ringer Type  
1: Voice Calls  
1: With Caller ID  
Melodies  
2: No Caller ID  
Single Tones  
Single Tones  
Ring Tones  
Ring Tones  
Melodies  
2: Messages  
1: Voicemail  
Single Tones  
Ring Tones  
Melodies  
Melodies  
2: Text Message  
Ring Tones  
Single Tones  
3: Schedule  
Ring Tones  
2: Volume  
1: Ringer  
Ringer Off  
Melodies  
1-Beep  
Single Tones  
Level 1 – 8  
Vibrate  
2: Messages  
Use Ringer Vol.  
v
Separate Vol.  
Ringer Off  
1-Beep  
Level 1 – 8  
Vibrate  
3: Voicemail  
Use Ringer Vol.  
Separate Vol.  
Ringer Off  
1-Beep  
Level 1 – 8  
Vibrate  
4: Alarms  
Use Ringer Vol.  
Separate Vol.  
Ringer Off  
Level 1 – 8  
Vibrate  
3: Alerts  
1: Minute Beep  
On  
Off  
Off  
Off  
Off  
Off  
2: Service  
On  
3: Connect  
On  
4: Sig. Fade Tone  
On  
5: Power On/Off  
On  
4: Key Tone  
1: Tone Type  
Xylophone  
DTMF  
Simple  
2: Tone Level  
vi  
Tone Off  
3: Tone Length  
Short  
Level 1 – 8  
Long  
3: Security  
1: Lock Phone  
Unlocked  
On Power-up  
Lock Now  
2: Change Lock  
3: Special #  
1: Empty  
2: Empty  
3: Empty  
4: Erase Contacts  
Yes  
No  
No  
5: Reset Phone  
Yes  
4: Roaming  
1: Set Mode  
Automatic  
2: Call Guard  
On  
Home Only  
Off  
5: Launch Pad  
1: Up Key  
Ringer Type  
Missed Alerts  
Text Inbox  
Alarms  
Call History  
Contacts  
Send Message  
Calculator  
Voice Dial  
Messaging  
Scheduler  
Display  
2: Down Key  
vii  
Ringer Type  
Missed Alerts  
Text Inbox  
Alarms  
Call History  
Contacts  
Send Message  
Calculator  
Voice Dial  
Messaging  
Scheduler  
Display  
3: Left Key  
Ringer Type  
Missed Alerts  
Text Inbox  
Alarms  
Call History  
Contacts  
Send Message  
Calculator  
Voice Dial  
Messaging  
Scheduler  
Display  
4: Right Key  
Ringer Type  
Missed Alerts  
Text Inbox  
Alarms  
Call History  
Contacts  
Send Message  
Calculator  
Voice Dial  
Messaging  
Scheduler  
Display  
6: Others  
1: Call Setup  
1: Abbrev. Dial  
On  
Off  
Off  
2: Contact Match  
On  
3: Restriction  
1: Outgoing Call  
Allow all  
Contacts Only  
Special# Only  
4: Call Answer  
Any Key  
5: Auto Answer  
Yes  
Talk Key  
Flip Open  
No  
2: Language  
English  
Español  
Off  
3: Airplane Mode  
On  
viii  
4: Location  
On  
Off  
5: Audio Routing  
Normal  
Headset Only  
TTY + Hear  
6: TTY Mode  
TTY Off  
TTY Full  
TTY + Talk  
7: Phone Info  
1: Phone Number  
2: Icon Glossary  
3: Version  
4: Advanced  
5: CALL HISTORY  
1: Outgoing Calls  
2: Incoming Calls  
3: Missed Calls  
4: All Recent  
6: CONTACTS  
1: Find  
2: Add New Entry  
3: Speed Dial #s  
2 – 99  
4: Group  
1: Unassigned  
2: Family  
3: Friends  
4: Colleague  
ix  
5: VIPs  
6: Empty  
5: Services  
1: Customer Care  
611  
2: Air Time Top-Up  
222  
3: Dir Assist  
411  
6: My Phone #  
IN USE MENU  
Press Options (right softkey) to display the following options:  
1: Call History  
2: Contacts  
3: 3-Way Call  
4: Messaging  
5: Voice Memo  
6: Tools  
7: Phone Info  
x
Section 1  
Getting Started  
     
2
Section 1A  
Setting Up Service  
In This Section  
Setting up service on your new Samsung a420 phone is  
quick and easy. This section walks you through the  
necessary steps to unlock your phone, set up your  
voicemail, establish passwords, and contact Customer  
Care.  
3
     
Getting Started With Your Service  
Determining if Your Phone is Already Activated  
If you purchased your phone at a partner store, it is probably  
activated, unlocked, and ready to use. If you received your  
phone in the mail, you will need to call Customer Care in  
order to activate your phone. By activating the phone you  
are agreeing to all of Trumpet Mobile's terms and conditions  
of service. These terms and conditions are available at  
trumpetmobile.com. Customer Care will walk you through the  
one time subsidy lock code process.  
Unlocking Your Phone  
To unlock your phone, follow these easy steps:  
END  
1. Press  
to turn the phone on.  
TALK  
2. From standby mode, press  
, Left/Right softkey,  
MENU  
Volume key, or  
.
OK  
3. Enter your four-digit lock code. (For security purposes,  
the code is not visible as you type.)  
If you can’t recall your lock code, try using the last four digits  
of your wireless phone number or try 0000. If neither of these  
works, call Trumpet Mobile Customer Care at 1-877-  
TRUMPET.  
Tip:  
4
 
Setting Up Your Voicemail  
All unanswered calls to your phone are automatically  
transferred to your voicemail, even if your phone is in use or  
turned off. Therefore, you will want to set up your voicemail  
and personal greeting as soon as your phone is activated.  
To set up your voicemail:  
1. From standby mode, press and hold  
2. Follow the system prompts to:  
Create your passcode  
.
Record your name announcement  
Record your greeting  
Choose whether or not to activate One-Touch  
Message Access (a feature that lets you access  
messages simply by pressing and holding  
bypassing the need for you to enter your  
passcode)  
,
Voicemail Passcode  
If you are concerned about unauthorized access to your  
Note:  
voicemail account, Trumpet Mobile recommends you enable  
your voicemail passcode.  
For more information about using your voicemail, see “Using  
5
   
Getting Help  
You can go online to:  
Access your account information  
Check your minutes used (depending on your  
Trumpet Mobile Service Plan)  
View available Trumpet Mobile Service Plans and  
options  
Reaching Trumpet Mobile Customer Care  
You can reach Trumpet Mobile Customer Care many  
different ways:  
MNO  
TALK  
Dial  
on your phone  
Sign on to your account at www.trumpetmobile.com  
Call us toll-free at 1-877-TRUMPET  
Write to us at Trumpet Mobile  
Customer Care  
P.O. Box 2067  
Manhattan Beach, CA 90267  
Trumpet Mobile 411  
You have access to a variety of services and information  
through Trumpet Mobile 411, including residential, business,  
and government listings; movie listings or showtimes;  
driving directions, restaurant reservations, and major local  
event information. You can get up to three pieces of  
information per call, and the operator can automatically  
connect your call at no additional charge.  
There is a per-call charge to use Trumpet Mobile 411 and  
you will be billed for airtime.  
6
   
To call Trumpet Mobile 411:  
TALK  
GHI  
Press  
.
7
 
Section 2  
Your Phone  
     
10  
Section 2A  
Your Phone: The Basics  
In This Section  
Your phone is packed with features that simplify your life  
and expand your ability to stay connected to the people and  
information that are important to you. This section will guide  
you through the basic functions and calling features of your  
phone.  
11  
   
Front View of Your Phone  
1. Speaker  
2. Display Screen  
3. Navigation Key  
4. Headset Jack  
5. Left Softkey  
19. Right Softkey  
18. OK/Menu Key  
6. TALK Key  
17. END Key  
7. Volume Key  
16. Speaker Key  
15. BACK Key  
8. Voicemail Key  
14. Numeric Keypad  
13. Space/Pound Key  
12. Microphone  
9. Shift/Asterisk Key  
10. Plus Code  
Dialing Key  
11. Power/Accessory  
Interface Connector  
12  
   
Key Functions  
1. Speaker allows you to hear the other caller and the  
different ring tones or sounds offered by your phone.  
2. Display Screen displays all the information needed to  
operate your phone, such as the call status, the  
contacts, the date and time and the signal and battery  
strength.  
3. Navigation Key scrolls through the phone’s menu  
options and acts as a shortcut key from standby mode.  
Press Up to access Missed Alerts.  
Press Down to access Scheduler.  
Press Right to launch Text Inbox.  
Press Left to access the Send Message.  
(Keys can be reassigned to create customized  
shortcuts.)  
4. Headset Jack allows you to plug in an optional headset  
for convenient, hands-free conversations.  
5. Left Softkey allows you to select softkey actions or  
menu items corresponding to the bottom left line on  
the display screen.  
To select a softkey, press the softkey directly below the  
softkey text that appears at the bottom left and bottom right  
of your phone’s display screen. Softkey actions change  
according to the screen you’re viewing and will not appear if  
there is no corresponding action available.  
Note:  
6. TALK Key allows you to place or receive calls, answer  
Call Waiting, or activate Voice Dial.  
7. Volume Key allows you to adjust the ringer volume in  
standby mode (with the flip open) or adjust the voice  
volume during a call. The volume key can also be used  
to scroll up or down to navigate through the different  
13  
 
menu options. To mute the ringer during an incoming  
call, press the volume key up or down.  
8. Voicemail Key allows you to press and hold to  
automatically dial your voicemail.  
9. Shift/Asterisk Key enters the asterisk [*] character for  
calling features. In text entry mode, press to change  
the capitalization mode.  
10. Plus Code Dialing Key automatically dials the  
international access code for the country in which you  
are located (for instance, 011 for international calls  
placed from the United States).  
11. Power/Accessory Interface Connector allows you to  
connect charging accessories and optional accessory  
cables to your phone.  
12. Microphone allows other callers to hear you clearly  
when you are speaking to them.  
13. Space/Pound Key enters the pound [#] character for  
calling features. In text entry mode, press to enter a  
space.  
14. Numeric Keypad allows you to enter numbers, letters,  
and characters.  
15. BACK Key (Clear) deletes characters from the display  
in text entry mode. When in a menu, press the Back  
key to return to the previous menu.  
16. Speaker Key turns on or off the speaker phone.  
17. END Key (Power) ends a call. Press and hold this key  
for two seconds to turn your phone on or off. While in  
the main menu, it returns the phone to standby mode  
and cancels your input. When you receive an incoming  
call, press to enter silent mode and mute the ringer.  
14  
18. OK/MENU Key allows you to access the menu screen.  
It also allows you to accept choices when navigating  
through a menu.  
19. Right Softkey allows you to select softkey actions or  
menu items corresponding to the bottom right line on  
the display screen.  
To select a softkey, press the softkey directly below the  
softkey text that appears at the bottom left and bottom right  
of your phone’s display screen. Softkey actions change  
according to the screen you’re viewing and will not appear if  
there is no corresponding action available.  
Note:  
15  
Viewing the Display Screen  
Your phone’s display screen provides  
a wealth of information about your  
phone’s status and options.  
To view a list of your phone’s icons  
and descriptions:  
Select MENU > Settings > Phone Info > Icon  
Glossary.  
16  
   
Features of Your Phone  
Congratulations on the purchase of your phone. The A420  
by Samsung is lightweight, easy-to-use, and reliable, and it  
also offers many significant features and service options.  
The following list previews some of those features and  
provides page numbers where you can find out more:  
SMS Text Messaging (page 107), provide quick and  
convenient messaging capabilities.  
The Contacts list allows you to store up to 299 entries,  
with up to five phone numbers per entry (page 75).  
The built-in Scheduler offers several personal  
information management features to help you manage  
your busy lifestyle (page 85).  
Your phone is equipped with a Location feature for use in  
connection with location-based services that may be  
available in the future (page 51).  
T9 Text Input lets you quickly type messages with one  
keypress per letter (page 37).  
Speed dial lets you dial phone numbers with one or two  
keypresses (page 35).  
17  
 
Turning Your Phone On and Off  
Turning Your Phone On  
To turn your phone on:  
END  
Press and release  
.
Once your phone is on, it may display “Searching for  
Service,which indicates that your phone is searching for a  
signal. When your phone finds a signal, it automatically  
enters standby mode – the phone’s idle state. At this point,  
you are ready to begin making and receiving calls.  
If your phone is unable to find a signal after 15 minutes of  
searching, a Power Save feature is automatically activated.  
When a signal is found, your phone automatically returns to  
standby mode.  
In Power Save mode, your phone searches for a signal  
periodically without your intervention. You can also initiate a  
search for Trumpet Mobile Service by pressing any key  
(when your phone is turned on).  
The Power Save feature helps to conserve your battery power  
when you are in an area where there is no signal.  
Note:  
Turning Your Phone Off  
To turn your phone off:  
END  
Press and hold  
for two seconds until you see the  
powering down animation on the display screen.  
Your screen remains blank while your phone is off (unless  
the battery is charging).  
18  
   
Using Your Phone’s Battery and  
Charger  
Use only Trumpet Mobile-approved or manufacturer-  
approved batteries and chargers with your phone. The  
failure to use a Trumpet Mobile-approved or  
manufacturer-approved battery and charger may increase  
the risk that your phone will overheat, catch fire, or  
explode, resulting in serious bodily injury, death, or  
property damage.  
Warning!  
Trumpet Mobile- or manufacturer-approved batteries and  
accessories can be found at Partner Stores or through your  
phone’s manufacturer, or call 1-866-343-1114 to order.  
They’re also available at www.trumpetmobile.com – click the  
Wireless link under “Personal,and then click Accessories  
under “Shop Trumpet Mobile Online.”  
Battery Capacity  
Your phone is equipped with a Lithium Ion (Li-Ion) battery. It  
allows you to recharge your battery before it is fully drained.  
The battery provides up to 3.5 hours of continuous digital  
talk time.  
When the battery reaches 5% of its capacity, the battery  
icon blinks. When there are approximately two minutes of  
talk time left, the phone sounds an audible alert and then  
powers down.  
Long backlight settings, searching for service and vibrate  
mode affect the battery’s talk and standby times.  
Note:  
Tip:  
Be sure to watch your phone’s battery level indicator and  
charge the battery before it runs out of power.  
19  
     
Installing the Battery  
To install the Li-Ion battery:  
1. Insert the battery into the opening on the back of the  
phone at a 45-degree angle, making sure to line up the  
gold contacts. Gently press down until it snaps into  
place.  
2. Install the protective cover by lining up the tabs at a  
and gently press up until the cover snaps into place.  
Removing the Battery  
To remove your battery:  
1. Remove the protective cover by pressing down on the  
back of the cover.  
2. Grip the battery at the bottom and pull up and out at a  
45-degree angle.  
20  
 
Charging the Battery  
Your phone’s Li-Ion battery is rechargeable and should be  
charged as soon as possible so you can begin using your  
phone.  
Keeping track of your battery’s charge is important. If your  
battery level becomes too low, your phone automatically  
turns off and you will lose all the information you were just  
working on. For a quick check of your phone’s battery level,  
glance at the battery charge indicator located in the upper-  
right corner of your phone’s display screen. If the battery  
charge is getting too low, the battery icon (  
the phone sounds a warning tone.  
) blinks and  
Always use a Trumpet Mobile-approved desktop charger,  
travel charger, or vehicle power adapter to charge your  
battery.  
Using the wrong battery charger could cause damage to  
your phone and void the warranty.  
Warning!  
Using the Travel Charger  
To use the travel charger provided with your phone:  
Plug the end of the AC adapter into the phone’s power  
interface connector and the other end into an electrical  
outlet.  
A red indicator light on the phone lets you know  
the battery is charging.  
A green indicator light on the phone indicates that  
the battery is fully charged.  
An onscreen indicator lets you know that the  
battery is charged.  
It takes about three hours to fully recharge a completely  
rundown battery.  
21  
   
UL Certified Travel Adapter  
The Travel Adapter for this phone has met UL 1310 safety  
requirements. Please adhere to the following safety  
instructions per UL guidelines.  
FAILURE TO FOLLOW THE INSTRUCTIONS OUTLINED MAY  
LEAD TO SERIOUS PERSONAL INJURY AND POSSIBLE  
PROPERTY DAMAGE.  
IMPORTANT SAFETY INSTRUCTIONS - SAVE THESE  
INSTRUCTIONS.  
DANGER - TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK,  
CAREFULLY FOLLOW THESE INSTRUCTIONS. FOR CONNECTION  
TO A SUPPLY NOT IN THE U.S.A., USE AN ATTACHMENT PLUG  
ADAPTOR OF THE PROPER CONFIGURATION FOR THE POWER  
OUTLET. THIS POWER UNIT IS INTENDED TO BE CORRECTLY  
ORIENTATED IN A VERTICAL OR HORIZONTAL OR FLOOR  
MOUNT POSITION  
22  
Navigating Through Phone Menus  
The navigation key on your phone allows you to scroll  
through menus quickly and easily. The scroll bar at the right  
of the menu keeps track of your position in the menu at all  
times.  
To navigate through a menu, simply press the navigation  
key up or down. If you are in a first-level menu, such as  
Settings, you may also navigate to the next or previous first-  
level menu by pressing the navigation key right or left.  
For a diagram of your phone’s menu, please see “Your  
Phone’s Menu” on page iii.  
Selecting Menu Items  
As you navigate through the menu, menu options are  
highlighted. Select any numbered option by simply pressing  
the corresponding number on the phone’s keypad. You may  
MENU  
also select any item by highlighting it and pressing  
.
OK  
For example, if you want to view your last incoming call:  
MENU  
1. Select MENU (  
) to access the main menu.  
OK  
JKL  
2. Select Call History by pressing  
or by highlighting it  
MENU  
and pressing  
.
OK  
ABC  
3. Select Incoming Calls by pressing  
or by  
MENU  
highlighting it and pressing  
. (If you have received  
OK  
any calls, they are displayed on the screen.)  
For the purposes of this guide, the above steps condense into  
“Select MENU > Call History > Incoming Calls.”  
Note:  
23  
   
Backing Up Within a Menu  
To go to the previous menu:  
BACK  
Press  
.
To return to standby mode:  
END  
Press  
.
24  
Displaying Your Phone Number  
Just in case you forget your phone number, your phone can  
remind you.  
To display your phone number:  
Select MENU > Settings > Phone Info > Phone  
Number. (Your phone number and other information  
about your phone and account will be displayed.)  
To select Menu, press the menu key. To select menu options  
(such as Settings, above), highlight the option and press OK.  
(If the menu options are numbered, you may also select an  
option simply by pressing the corresponding number key.)  
Note:  
Making and Answering Calls  
Holding Your Phone  
Since the antenna has been integrated into the design of the  
phone, it is important not to block the reception path  
accidentally to ensure the strongest signal possible is  
achieved. The orbital internal antenna is located near the  
hinge of your handset.  
ATTENTION  
Incorrect  
Correct  
Obstructing the internal  
antenna could inhibit  
call performance.  
25  
     
Making Calls  
Placing a call from your phone is as easy as making a call  
TALK  
from any landline phone. Just enter the number, press  
,
and you’re on your way to clear calls.  
To make a call using your keypad:  
1. Make sure your phone is on.  
2. Enter a phone number from standby mode. (If you  
BACK  
make a mistake while dialing, press  
digit at a time. Press and hold  
to erase one  
BACK  
to erase the entire  
number.)  
TALK  
3. Press  
4. Press  
.
END  
or close the phone when you are finished.  
To redial your previous call, press TALK twice.  
Tip:  
You can also place calls from your phone by using the  
Contacts menu (page 77), Voice Dial (page 118), speed  
dialing numbers from your Contacts (page 35), and using  
your Call History listings (page 72).  
26  
 
Dialing Options  
When you enter numbers in standby mode, select  
Options (  
) to see the following dialing options.  
To initiate an option, press the corresponding softkey.  
Speed Dial (appears for the first three digits only)  
launches the Speed Dial funtion and dials the number  
assigned to the entered digits.  
4-Digit Dial (appears after you enter only four digits)  
dials the number or digits displayed. (See “Abbreviated  
Dialing” on page 59 for more information.)  
Dial dials the number or digits displayed.  
Send Msg (appears only after you enter four or more  
digits) allows you to send text messages to the number  
being dialed.  
Save allows you to enter a seven- or ten-digit number  
(phone number and area code) and press Options (right  
softkey) > Save to save the phone number in your  
Find allows you to enter a digit or string of digits, press  
Options (right softkey), and then press Search to display  
Contacts entries that contain the entered numbers. (See  
Hard Pause allows you to enter a hard pause. To  
continue dialing, you must press a key. (See “Dialing and  
2sec Pause allows you to enter a two-second pause.  
The phone will pause and then continue dialing without  
any additional keys being pressed. (See “Dialing and  
27  
 
Answering Calls  
To answer an incoming call:  
1. Make sure your phone is on. (If your phone is off,  
incoming calls go to voicemail.)  
TALK  
2. Press  
to answer an incoming call. (Depending on  
your phone’s settings, you may also answer incoming  
calls by opening the phone or by pressing any number  
information.)  
Your phone notifies you of incoming calls in the following  
ways:  
The phone rings and/or vibrates.  
The indicator light flashes.  
The backlight illuminates.  
The screen displays an incoming call message.  
If the incoming call is from a number stored in your  
Contacts, the entry’s name is displayed. The caller’s phone  
number may also be displayed, if available.  
If Call Answer is set to Talk Key, the following options are  
also displayed. To select an option, press the corresponding  
softkey.  
Answer to answer the call.  
Ignore to send the call to your voicemail box.  
To quiet the ringer, press the back, end, or volume key.  
Tip:  
Ending a Call  
To disconnect a call when you are finished:  
END  
Close the phone or press  
.
28  
 
Missed Call Notification  
When an incoming call is not answered, the Missed Call log  
is displayed on your screen.  
To display the Missed Call entry from the notification screen:  
MENU  
Highlight the entry and press  
. (To dial the phone  
OK  
TALK  
number, press  
.)  
To display a Missed Call entry from standby mode:  
1. Select MENU > Call History > Missed Calls.  
2. Highlight the entry you wish to view and press  
MENU  
OK  
.
Calling Emergency Numbers  
WXYZ  
You can place calls to 911 (dial  
and press  
TALK  
), even if your phone is locked or your account is  
restricted.  
When you place an emergency call, your phone automatically  
enters Emergency mode.  
Note:  
During an emergency call, press Options (right softkey) to  
display your options. To select an option, highlight it and  
MENU  
press  
.
OK  
Unlock Phone to unlock your phone (appears only if the  
phone is locked).  
To close the pop-up menu (appears only if the phone is  
BACK  
unlocked), press the  
key.  
Press Options (right softkey) and then Phone Info & Phone  
Number to display your phone number during an emergency  
call.  
Tip:  
29  
To exit Emergency mode:  
END  
1. Press  
to end a 911 call.  
Space  
Shift  
2. Press  
until Emergency mode is exited.  
In-Call Options  
Pressing Options (right softkey) during a call displays a list  
of features you may use during the course of a call. To  
select an option, press the corresponding keypad number or  
MENU  
highlight the option and press  
. The following options  
OK  
are available through the Options menu:  
Due to higher volume levels, do not place the phone  
near your ear during monitor use.  
Warning!  
Call History checks your call log for Outgoing, Incoming,  
Missed, and Recent calls. You can also erase the logs  
from this menu.  
Contacts accesses the Contacts menu.  
3-Way Call places the other phone on hold and displays  
the 3-way Call screen, allowing you to dial a second  
number and join the new phone into a 3-way call.  
Messaging accesses the Messaging menu options.  
Voice Memo allows you to record incoming audio from  
your conversation. (For more information, see  
Tools accesses the Tools menu options.  
Phone Info displays the following menu options:  
Phone Number  
Icon Glossary  
Version  
Advanced  
30  
During a call, the left softkey functions as the Mute button.  
Press it to mute the phone’s microphone for privacy. Press it  
again to Unmute the phone.  
End-of-Call Options  
After receiving a call from or making a call to a phone  
number that is not in your Contacts, the phone number and  
the duration of the call are displayed. The left softkey  
displays the Save option. Select this option if you wish to  
add the new number to your Contacts. (See “Saving a  
Phone Number” below.)  
After receiving a call from or making a call to a phone  
number that is already in your Contacts, the entry name and  
phone number and the duration of the call are displayed.  
The left softkey displays the Call option. Select this option if  
you wish to re-call the Contact.  
Saving a Phone Number  
Your phone can store up to five phone numbers in each  
Contact entry up to a total of 299 phone numbers. Each  
entry’s name can contain up to 20 characters. Your phone  
automatically sorts the Contacts entries alphabetically. (For  
more information, see Section 2F: Using Contacts on page  
75.)  
To save a number from standby mode:  
MENU  
1. Enter a phone number and press  
.
OK  
MENU  
OK  
2. Select New Entry or Existing Entry and press  
.
The New Entry screen does not display for the first entry  
saved in the contacts. Skip to step 3 if you are entering the  
first number in the contacts.  
Note:  
31  
 
If Existing Entry was selected, press OK to launch the Find  
screen. Locate the desired contact and add the additional  
number to the selected entry.  
Note:  
3. Use your navigation key to select a label (Mobile,  
MENU  
Home, Work, Pager, or Others) and press  
.
OK  
4. Enter a name for the entry using the numeric keys.  
Press to select the desired entry method  
T9(English), Alpha, Symbol, or Number. (See  
MENU  
OK  
5. When you have finished entering the name, press  
to return to the contact entry.  
6. Press  
for Done to save the entry.  
Finding a Phone Number  
You can search Contacts entries for phone numbers that  
contain a specific string of numbers.  
To find a phone number:  
1. While in standby mode, enter three or more of the last  
digits of the phone number. (The more numbers you  
enter, the more specific the search becomes.)  
2. Press Options (  
) and select Find. (All Contacts  
entries matching the entered numbers will be  
displayed.)  
3. To display the Contacts entry that contains the phone  
number you entered, highlight the entry and press  
MENU  
TALK  
. To dial the number, press  
.
OK  
32  
   
Dialing and Saving Phone Numbers With  
Pauses  
You can dial or save phone numbers with pauses for use  
with automated systems, such as voicemail or credit card  
billing numbers.  
There are two types of pauses available on your phone:  
Hard Pause sends the next set of numbers when you  
press the left softkey.  
2-Second Pause automatically sends the next set of  
numbers after two seconds.  
You can have multiple pauses in a phone number and  
combine two-second and hard pauses.  
Note:  
To dial or save phone numbers with pauses:  
1. Enter the phone number.  
2. Press Options (  
) and select either Hard Pause or  
2sec Pause.  
3. Enter additional numbers.  
TALK  
4. Press  
.
— or —  
Press Options (  
) > Save to save the number in your  
Contacts.  
When dialing a number with a hard pause, press the Talk to  
send the next set of numbers.  
Note  
33  
   
Plus (+) Code Dialing  
When placing international calls, you can use Plus Code  
Dialing to automatically enter the international access code  
for your location (for example, 011 for international calls  
placed from the United States).  
To make a call using Plus Code Dialing:  
Next  
1. Press and hold  
until a “+” appears on your phone  
display.  
2. Dial the country code and phone number you’re calling  
TALK  
and press  
. (The access code for international  
dialing will automatically be dialed, followed by the  
country code and phone number.)  
Dialing From the Contacts List  
To dial directly from a Contacts entry:  
1. Select MENU > Contacts > Find.  
Press Contacts (right softkey) to list entries.  
Shortcut:  
TALK  
2. Highlight the entry you want to call and press  
.
— or —  
To dial another number from the entry, highlight the  
MENU  
name and press  
to call, and press  
, highlight the number you wish  
.
OK  
TALK  
34  
   
Using Speed Dialing  
You can store up to 98 numbers in your phone’s speed dial  
memory to make contacting friends and family as easy as  
pressing a button or two. With this feature, you can dial  
speed dial entries using one keypress for locations 2 – 9 or  
two key presses for locations 10 – 99.  
To use One-Touch Dialing for speed dial locations 2 – 9:  
Press and hold the appropriate key for approximately  
two seconds. The display confirms that the number  
has been dialed when it shows the name and number  
of the speed dial.  
To use Two-Touch Dialing for speed dial locations 10 – 99:  
1. Press the first digit.  
2. Press and hold the second digit for approximately two  
seconds. The display confirms that the number has  
been dialed when it shows the name and number of  
the speed dial.  
35  
     
Entering Text  
Selecting a Character Input Mode  
Your phone provides convenient ways to enter words,  
letters, punctuation, and numbers whenever you are  
prompted to enter text (for example, when adding a  
Contacts entry or SMS Text Messaging).  
To change the character input mode:  
1. When you display a screen where you can enter text,  
press the right softkey to change the character input  
mode.  
2. Select one of the following options:  
T9(English) to enter text using a predictive text  
entering system that reduces the number of keys  
that need to be pressed while entering a word  
Alpha to cycle through the alpha characters  
associated with the letters on the keypad  
Symbol to enter symbols (see page 39).  
Number to enter numbers by pressing the numbers  
on the keypad (see page 39).  
Preset Msg to enter preprogrammed messages  
Recent Msg to enter a message from a list of  
previous messages.  
Emoticons to enter “emoticons” (see page 39).  
When entering text, press the * (Shift) key to change letter  
capitalization (Abc > ABC > abc).  
Tip:  
36  
       
Entering Characters Using T9 Text Input  
T9 Text Input lets you enter text in your phone by pressing  
keys just once per letter. (To select the T9 Word mode when  
entering text, see “Selecting a Character Input Mode” on  
T9 Text Input analyzes the letters you enter using an intuitive  
word database and creates a suitable word. (The word may  
change as you type.)  
To enter a word using T9(English) Text Input:  
1. Select the T9(English) character input mode. (See  
“Selecting a Character Input Mode” on page 36.)  
2. Press the corresponding keys once per letter to enter a  
word. (For example, to enter the word “Bill,press  
JKL  
JKL  
BACK  
ABC  
GHI  
.) (If you make a mistake, press  
BACK  
to erase a single character. Press and hold  
delete an entire entry.)  
to  
If the word you want is not displayed after you have entered  
Next  
all the letters, press  
to scroll through additional word  
Space  
selections. To accept a word and insert a space, press  
.
37  
   
Entering Characters by Tapping the Keypad  
To enter characters by tapping the keypad:  
1. Select the Alpha mode. (See “Selecting a Character  
2. Press the corresponding keys repeatedly until the  
desired letter appears. (For example, to enter the word  
JKL  
ABC  
GHI  
“Bill,press  
times, and  
twice,  
three times,  
three  
JKL  
three times again.) (If you make a  
BACK  
mistake, press  
to erase a single character. Press  
BACK  
and hold  
to delete an entire entry.)  
By default, the first letter of an entry is capitalized and the  
following letters are lower cased. After a character is  
entered, the cursor automatically advances to the next  
space after two seconds or when you enter a character on a  
different key.  
Characters scroll in the following order:  
PQRS  
. ,@ 1 ?! * # /  
A B C 2  
P Q R S 7  
T U V 8  
TUV  
ABC  
DEF  
WXYZ  
D E F 3  
G H I 4  
W X Y Z 9  
0
Next  
GHI  
Space  
JKL  
J K L 5  
Space  
Shift  
MNO  
Shift  
M N O 6  
38  
   
Entering Numbers, Symbols, Smileys, and  
Preset Messages  
To enter numbers:  
Select the Number mode and press the appropriate  
key.  
To enter symbols:  
Select the Symbols mode. (See “Selecting a  
press the appropriate key indicated on the display.  
To enter “emoticons” (smileys):  
Select the Emoticons mode and press the  
To enter preset messages:  
1. Select the Preset Msg mode. (See “Selecting a  
2. Scroll to the desired preprogrammed message and  
MENU  
press  
.
OK  
Preset messages make composing text messages even  
easier by allowing you to enter preset messages, such as  
“Meet me at,” “Let’s get lunch,” or a customized preset  
message of your own. (For more information on preset  
Note:  
39  
           
40  
Section 2B  
Controlling Your Phone’s Settings  
In This Section  
Using the menu options available on your phone, you can  
customize your phone to sound, look, and operate just the  
way you want it to. This section describes how you can  
change your phone’s settings to best suit your needs. Take a  
few moments to review these options and to adjust or add  
settings that are right for you.  
41  
     
Sound Settings  
Ringer Types  
Ringer types help you identify incoming calls and  
messages. You can assign ringer types to individual  
Contacts entries, types of calls, and types of messages.  
Preprogrammed Ringers include a variety of standard  
ringer types and familiar music.  
Vibrating Ringer alerts you to calls or messages without  
disturbing others.  
Selecting Ringer Types for Voice Calls  
Your phone provides a variety of ringer options that allow  
you to customize your ring and volume settings. These  
options allow you to identify incoming calls by the ring.  
To select a ringer type for voice calls:  
1. Select MENU > Settings > Sounds > Ringer Type >  
Voice Calls.  
2. Select With Caller ID or No Caller ID.  
3. Select Melodies, Single Tones, or Ring Tones and  
MENU  
press  
. (The list of ringers is displayed.)  
OK  
4. Use your navigation key to scroll through the available  
ringers. A sample ringer will sound as you highlight  
each option.  
MENU  
5. Press  
.
OK  
42  
     
Selecting Ringer Types for Messages  
To select a ringer type for messages:  
1. Select MENU > Settings > Sounds > Ringer Type >  
Messages.  
2. Select Voicemail or Text Message.  
3. Select Single Tones, Ring Tones or Melodies and  
MENU  
press  
. (The list of preprogrammed ringers is  
OK  
displayed.)  
4. Use your navigation key to scroll through the available  
ringers. A sample ringer will sound as you highlight  
each option.  
MENU  
5. Press  
to assign the desired ringer.  
OK  
Selecting Ringer Types for Schedule  
To select a ringer type for schedule:  
1. Select MENU > Settings > Sounds > Ringer Type >  
Schedule.  
2. Select Melodies, Ring Tones or Single Tones and  
MENU  
press  
. (The list of preprogrammed ringers is  
OK  
displayed.)  
3. Use your navigation key to scroll through the available  
ringers. A sample ringer will sound as you highlight  
each option.  
MENU  
4. Press  
to assign the desired ringer.  
OK  
43  
Selecting a Key Tone  
Your phone offers a number of options for selecting the  
audible tones accompanying a keypress. (Longer tone  
lengths may be better for tone recognition when dialing  
voicemail or other automated systems.)  
To select a key tone:  
1. Select MENU > Settings > Sounds > Key Tone.  
MENU  
2. Select Tone Type and press  
.
OK  
MENU  
OK  
3. Select Xylophone, DTMF, or Simple and press  
.
Tone Level  
Your phone allows you to set the desired volume level of the  
key tones.  
To set the key tone level:  
1. Select MENU > Settings > Sounds > Key Tone > Tone  
Level.  
MENU  
OK  
2. Press  
left or right until you hear the desired tone  
MENU  
level and press  
.
OK  
Key Tone Length  
The key tone length allows you to choose between short or  
long tones when pressing a key. Longer tone lengths may  
be better for tone recognition when dialing voicemail or  
other automated systems.  
To set the key tone length:  
1. Select MENU > Settings > Sounds > Key Tone >  
Tone Length.  
MENU  
2. Select Short or Long and press  
.
OK  
44  
 
Adjusting the Phone’s Ringer Volume  
You can adjust your phone’s ringer volume to suit your  
needs and your environment.  
To adjust your phone’s ringer volume:  
1. Select MENU > Settings > Sounds > Volume.  
2. Select Ringer.  
3. Use the navigation key to choose a volume level and  
select Done ( ). (Select Vibrate to make the ringer  
vibrate at any volume level.)  
You can adjust the ringer volume in standby mode (or the  
earpiece volume during a call) by using the volume key on the  
left side of your phone.  
Tip:  
Adjusting the Phone’s Volume Settings  
You can adjust your phone’s volume settings to suit your  
needs and your environment.  
To adjust your phone’s volume settings:  
1. Select MENU > Settings > Sounds > Volume.  
2. Select Messages, Voicemail or Alarms, and press  
MENU  
.
OK  
3. Select Use Ringer Volume to use the ringer settings or  
select Separate Volume.  
4. Use the navigation key to choose a volume level and  
select Done ( ). (Select Vibrate to make the ringer  
vibrate at any volume level.)  
45  
   
Alert Notification  
Your phone can alert you with an audible tone when you  
change service areas, once a minute during a voice call,  
when the signal fades, when powering your phone on or off,  
or when a call has been connected.  
To enable or disable alert sounds:  
1. Select MENU > Settings > Sounds > Alerts.  
2. Select Minute Beep, Service, Connect, Sig. Fade  
MENU  
Tone, or Power On/Off and press  
.
OK  
If Power On/Off is selected, choose On or Off and press OK.  
Note:  
MENU  
3. Select On or Off and press  
.
OK  
Silence All  
There may be times when you need to silence your phone  
entirely. The phone’s Silence All option allows you to mute  
all sounds without turning your phone off.  
To activate Silence All:  
With the phone open, press and hold the volume  
key down in standby mode. (The screen will display  
“Silence All.)  
To deactivate Silence All:  
Press the volume key up repeatedly to select a desired  
volume level.  
46  
   
Display Settings  
Changing the Text Greeting  
The text greeting can be up to 14 characters and is  
displayed on your phone’s screen in standby mode. You may  
choose to keep the phone’s default greeting (“Trumpet  
Mobile”), or you may enter your own custom greeting.  
To display or change your greeting:  
1. Select MENU > Settings > Display > Greeting.  
2. Enter a custom greeting using your keypad and press  
MENU  
OK  
BACK  
existing greeting one character at a time, press  
erase the entire greeting, press and hold  
. To  
BACK  
.)  
Changing the Backlight Time Length  
The backlight setting lets you select how long the display  
screen and keypad are backlit after any keypress is made.  
To change the backlight setting:  
1. Select MENU > Settings > Display > Backlight > Main  
Display.  
MENU  
2. Select a time setting and press  
.
OK  
To change the keypad setting:  
1. Select MENU > Settings > Display > Backlight >  
Keypad.  
MENU  
2. Select a time setting and press  
.
OK  
Long backlight settings affect the battery’s talk and standby  
times.  
Note:  
47  
       
Changing the Display Screen  
Your new phone offers options for what you see on the  
display screen and when in standby mode.  
To change the display images on main LCD:  
1. Select MENU > Settings > Display > Screen Saver.  
MENU  
2. Choose the desired image and press  
to assign it  
OK  
as a screen saver.  
Changing the Brightness  
You can adjust your screen’s brightness to suit your  
surroundings.  
To adjust the display’s contrast:  
1. Select MENU > Settings > Display > Backlight >  
Brightness.  
2. Press your navigation key up or down to adjust the  
brightness and select Done ( ).  
Changing the Phone’s Menu Style  
Your phone allows you to choose how the menu appears on  
your display screen.  
To select the display’s menu style:  
1. Select MENU > Settings > Display > Menu Style.  
2. Select Grid Style to view each main menu item as an  
animated, single screen icon or List Style to view the  
MENU  
main menu as a list and press  
.
OK  
48  
   
Changing the Font Color  
You can customize your phone’s display font by selecting a  
color scheme or style to reflect your personality.  
To change the display’s theme color:  
1. Select MENU > Settings > Display > Dialing Font >  
Color.  
2. Select Basic, Rainbow, Monochrome, or Hyphenate  
MENU  
and press  
.
OK  
Changing the Dialing Font  
This setting allows you to adjust the display appearance  
when dialing phone numbers.  
To change the dialing font:  
1. Select MENU > Settings > Display > Dialing Font >  
Size.  
MENU  
2. Select Large, Normal, or Small and press  
.
OK  
Changing the Power Save Mode  
The Power Save feature helps to conserve your battery  
power by turning off the keypad backlight and dimming the  
display backlight.  
To change the Power Save Mode:  
1. Select MENU > Settings > Display > Backlight > Pwr  
Save Mode.  
MENU  
2. Select On or Off and press  
.
OK  
Changing the Service Light  
The Service Light feature alerts you visually to your phone’s  
status (indicating incoming calls and messages, alarms, and  
battery charging) when the flip is closed.  
49  
To change the Service Light:  
1. Select MENU > Settings > Display > Service Light.  
MENU  
2. Select On or Off and press  
.
OK  
50  
 
Location Settings  
Your phone is equipped with a Location feature for use in  
connection with location-based services that may be  
available in the future.  
The Location feature allows the network Trumpet Mobile  
makes available to you to detect your position. Turning  
Location off will hide your location from everyone except  
911.  
Turning Location on will allow the network Trumpet Mobile  
makes available to you to detect your position using GPS  
technology, making some Trumpet Mobile applications and  
services easier to use. Turning Location off will disable the  
GPS location function for all purposes except 911, but will not  
hide your general location based on the cell site serving your  
call. No application or service may use your location without  
your request or permission. GPS-enhanced 911 is not  
available in all areas.  
Note:  
To enable your phone’s Location feature:  
1. Select MENU > Settings > Others > Location. (The  
Location disclaimer is displayed.)  
MENU  
2. Read the disclaimer and press  
.
OK  
MENU  
3. Select On or Off press  
.
OK  
When the Location feature is on, your phone’s standby  
screen will display the icon. When Location is turned  
off, the icon will be displayed.  
51  
   
Messaging Settings  
Staying connected to your friends and family has never  
been easier. With your phone’s advanced messaging  
capabilities, you can send and receive many different kinds  
of text messages without placing a voice call.  
Your phone’s messaging settings make text messaging even  
faster and easier by letting you decide how you would like to  
be notified of new messages, create a signature with each  
sent message, and create your own canned messages, to  
name just a few.  
Setting Message Alerts  
When new messages arrive, you can choose to have your  
phone notify you by playing an audible alert.  
To hear an alert when you receive a new message:  
1. Select MENU > Messaging > Settings > Message  
Alerts.  
2. Select Alert Volume, Alert Type, or Reminder and  
MENU  
press  
.
OK  
MENU  
OK  
3. Select the desired options and press  
.
Deleting Old Messages  
You can delete messages that you’ve already read  
whenever you like, or you can have your phone delete them  
automatically for you when your phone's message memory  
becomes full.  
To automatically delete read messages:  
1. Select MENU > Messaging > Settings > Auto Erase.  
MENU  
2. Select Yes or No and press  
.
OK  
52  
       
Adding a Customized Signature  
Each message you send can have a customized signature  
to reflect your personality.  
To add a customized signature to each sent message:  
1. Select MENU > Messaging > Settings > Edit  
Signature.  
MENU  
2. Select On and press  
. (If you do not wish to attach  
OK  
a signature to your outgoing messages, select Off and  
MENU  
press  
.)  
OK  
3. Enter your signature and press Done ( ). (See  
Managing Preset Messages  
Your phone is programmed with 10 preset messages to help  
make sending text messages faster and easier. These  
messages, such as “Where are you?,Let’s get lunch,” and  
“Meet me at,can be customized or deleted to suit your  
needs. You can even add your own preset messages to the  
list (up to 20 messages total).  
To edit or delete a preset message:  
1. Select MENU > Messaging > Settings > Preset  
Messages. (The list of preset messages is displayed.)  
2. To edit or delete a preset message, highlight it and  
press Edit ( ). (See “Entering Text” on page 36.)  
— or —  
Select Options (  
), and then select Erase to delete  
the selected message. Select Yes to confirm. (Select  
No to cancel the deletion.)  
53  
   
To add a new preset message:  
1. Select MENU > Messaging > Settings > Preset  
Messages. (The list of preset messages is displayed.)  
2. To add a new message, select the desired message  
location, press Options (  
) and select Add New.  
3. Enter your message (see “Entering Text” on page 36),  
MENU  
and press  
. (Your new message will be added to  
OK  
the beginning of the list.)  
54  
 
Airplane Mode  
Airplane Mode allows you to use many of your phone’s  
features, such as Memo Pad and Voice Memos when you  
are in an airplane or in any other area where making or  
receiving calls or data is prohibited. When your phone is in  
Airplane Mode, it cannot send or receive any calls or access  
online information.  
To set your phone to Airplane Mode:  
1. Select MENU > Settings > Others > Airplane Mode.  
MENU  
2. Read the disclaimer and press  
.
OK  
MENU  
3. Select On or Off and press  
.
OK  
While in Airplane Mode, your phone’s standby screen will  
display “Phone off.”  
55  
   
TTY Use With Trumpet Mobile  
Service  
A TTY (also known as a TDD or Text Telephone) is a  
telecommunications device that allows people who are  
deaf, hard of hearing, or who have speech or language  
disabilities, to communicate by telephone.  
Your phone is compatible with select TTY devices. Please  
check with the manufacturer of your TTY device to ensure  
that it supports digital wireless transmission. Your phone  
and TTY device will connect via a special cable that plugs  
into your phone's headset jack. If this cable was not  
provided with your TTY device, contact your TTY device  
manufacturer to purchase the connector cable.  
When establishing your Trumpet Mobile Service, please call  
Trumpet Mobile Customer Care via the state  
Telecommunications Relay Service (TRS) by first dialing  
TALK  
PQRS  
. Then provide the state TRS with this  
number: 888-774-2000.  
To turn TTY Options on or off:  
1. Press MENU > Settings > Others > TTY Mode from  
standby mode. (An informational message is  
displayed.)  
MENU  
2. Press  
.
OK  
3. Select TTY Off, TTY + Hear, TTY+ Talk or TTY Full and  
MENU  
press  
.
OK  
56  
   
In TTY Mode, your phone will display the TTY access icon  
when a headset or TTY device is plugged in.  
Note:  
If TTY mode is enabled, the audio quality of non-TTY  
devices connected to the headset jack may be  
impaired.  
911 Emergency Calling  
WARNING  
Trumpet Mobile recommends that TTY users make  
emergency calls by other means, including  
Telecommunications Relay Services (TRS), analog  
cellular, and landline communications. Wireless TTY  
calls to 911 may be corrupted when received by  
public safety answering points (PSAPs), rendering  
some communications unintelligible. The problem  
encountered appears related to TTY equipment or  
software used by PSAPs. This matter has been  
brought to the attention of the FCC, and the wireless  
industry and PSAP community are currently working  
to resolve this.  
57  
Phone Setup Options  
Display Language  
You can choose to display your phone’s onscreen menus in  
English or in Spanish.  
To assign a language for the phone’s display:  
1. Select MENU > Settings > Others > Language.  
MENU  
2. Select English or Español and press  
.
OK  
58  
   
Call Setup Options  
Call Setup options allow you to set up the following options:  
Abbreviated Dial allows you to program a five- or six-  
digit prefix for commonly used phone numbers  
Contacts Match allows you to turn on or off the contacts  
matching feature (page 60).  
Restriction allows you to restrict outgoing calls  
Call Answer allows you to set up how you answer  
incoming calls (page 62).  
Auto Answer allows you to answer incoming calls  
automatically with the optional hands-free car kit  
Abbreviated Dialing  
Abbreviated dialing allows you to program a five- or six-digit  
prefix for commonly used phone numbers. When  
abbreviated dialing is on, you can enter the last four or five  
digits of any phone number that matches the five- or six-digit  
prefix, and the number is dialed.  
To set up abbreviated dialing:  
1. Select MENU > Settings > Others > Call Setup >  
Abbrev. Dial.  
MENU  
2. Select On or Off and press  
.
OK  
3. If you select On, input the five- or six-digit prefix (for  
MENU  
example, area code and prefix) and press  
.
OK  
59  
       
Making an Abbreviated Dial Call  
To make a call:  
1. Enter the last four or five digits of the prefix phone  
number.  
2. Abbrev. Dial is displayed in the lower left corner with  
the prefix digits displayed.  
If there is more than one Contact entry that matches the last  
four or five digits, a list is displayed which allows you to select  
the desired number to call.  
Note:  
TALK  
3. Press  
to make the call.  
Contact Match  
With the Contact Match feature, your phone displays the  
contact’s name and phone number if the incoming call or  
outgoing call is in your Contacts list.  
To access Contact Match:  
1. Select MENU > Settings > Others > Call Setup >  
Contact Match.  
MENU  
2. Select On or Off and press  
.
OK  
60  
   
Restriction  
Allows you to restrict outgoing call options by selecting one  
of the following options:  
Allow all to allow outgoing calls to be made (no  
restrictions).  
Contacts Only to allow outgoing calls to only those  
numbers saved in the Contacts list.  
Special# Only to allow outgoing calls to only the  
numbers set up in the special numbers list. (See “Using  
To access call restriction:  
1. Select MENU > Settings > Others > Call Setup >  
Restriction.  
2. Enter your lock code.  
MENU  
3. Select Outgoing Call and press  
.
OK  
4. Select Allow all, Contacts Only, or Special# Only and  
MENU  
press  
.
OK  
61  
   
Call Answer Mode  
You can determine how to answer incoming calls on your  
TALK  
phone, whether by pressing  
, by pressing any number  
key, or simply by opening the phone.  
To set call answer mode:  
1. Select MENU > Settings > Others > Call Setup > Call  
Answer.  
MENU  
2. To select an option, highlight it and press  
.
OK  
Any Key to allow an incoming call to be answered  
by opening the phone or pressing any key.  
TALK  
Talk Key to require  
to be pressed to answer all  
incoming calls.  
Flip Open to answer the call when the phone is  
opened.  
Auto Answer Mode  
You may set your phone to automatically pick up incoming  
calls when connected to an optional hands-free car kit.  
To set Auto Answer mode:  
1. Select MENU > Settings > Others > Call Setup >  
Auto Answer.  
MENU  
2. To select an option, highlight it and press  
.
OK  
CarKit/Headset select Yes to answer calls  
automatically when the phone is connected to a  
hands-free car kit or a headset (sold separately).  
Remember, your phone will answer calls in Auto  
Answer mode even if you are not present.  
62  
         
Section 2C  
Setting Your Phone’s Security  
In This Section  
By using the security settings on your phone, you receive  
peace of mind without sacrificing flexibility. This section will  
familiarize you with your phone’s security settings. With  
several options available, you can customize your phone to  
meet your personal needs.  
63  
   
Accessing the Security Menu  
All of your phone’s security settings are available through  
the Security menu. You must enter your lock code to view  
the Security menu.  
To access the Security menu:  
1. Select MENU > Settings > Security.  
2. Enter your lock code to display the Security menu.  
If you can’t recall your lock code, try using the last four digits  
of your wireless phone number or try 0000. If neither of these  
works, call Trumpet Mobile Customer Care at 1-877-  
TRUMPET.  
Tip:  
Using Your Phone’s Lock Feature  
Locking Your Phone  
When your phone is locked, you can only receive incoming  
calls or make calls to 911, Trumpet Mobile Customer Care,  
66.)  
To lock your phone:  
1. From the Security menu, select Lock Phone.  
MENU  
2. Highlight Lock Now and press  
. (To set your  
OK  
phone to lock the next time it is turned on, select On  
MENU  
Power-up and press  
.)  
OK  
64  
       
Unlocking Your Phone  
To unlock your phone:  
1. From standby mode, press Talk, Left/Right softkey,  
Volume key, or OK key.  
2. Enter your lock code.  
Calling in Lock Mode  
You can place calls to 911 and to your special numbers  
when in lock mode. (For information on special numbers,  
To place an outgoing call in lock mode:  
To call an emergency number, special number, or Trumpet  
Mobile Customer Care, enter the phone number and press  
TALK  
.
Changing the Lock Code  
To change your lock code:  
1. Select MENU > Settings > Security.  
2. Enter your lock code. (The Security menu is  
displayed.)  
3. Select Change Lock.  
4. Enter your new lock code and press Next ( ).  
5. Re-enter your new lock code and press Done ( ).  
65  
   
Using Special Numbers  
Special numbers are important numbers that you have  
designated as being “always available.” You can call and  
receive calls from special numbers even if your phone is  
locked.  
You can save up to three special numbers in addition to  
your Contacts entries. (The same number may be in both  
directories.)  
To add or replace a special number:  
1. Select MENU > Settings > Security.  
2. Enter your lock code. (The Security menu is  
displayed.)  
3. Select Special #.  
MENU  
4. Select a location for your entry and press  
.
OK  
MENU  
5. Enter the number and press  
.
OK  
There are no speed dial options associated with special  
numbers.  
Note:  
Erasing Contacts  
You can quickly and easily erase all the contents of your  
Contacts list.  
To erase all the names and numbers in your Contacts:  
1. Select MENU > Settings > Security.  
2. Enter your lock code. (The Security menu is  
displayed.)  
MENU  
3. Select Erase Contacts and press  
.
OK  
66  
         
4. If you are certain you would like to erase all of your  
MENU  
Contacts entries, select Yes and press  
.
OK  
Resetting Your Phone  
Resetting the phone restores all the factory defaults,  
including the ringer types and display settings. (Contacts  
are not affected when resetting your phone.)  
To reset your phone:  
1. Select MENU > Settings > Security.  
2. Enter your lock code. (The Security menu is  
displayed.)  
MENU  
3. Select Reset Phone and press  
.
OK  
4. If you are certain that you would like to restore all the  
MENU  
factory settings, select Yes and press  
.
OK  
67  
     
68  
Section 2D  
Managing Call History  
In This Section  
The Call History keeps track of incoming calls, calls made  
from your phone, and missed calls. This section guides you  
through accessing and making the most of your Call History.  
69  
     
Viewing History  
You’ll find the Call History feature very helpful. It is a list of  
the last 20 phone numbers (or Contacts entries) for calls you  
placed, accepted, or missed. Call History makes redialing a  
number fast and easy. It is continually updated as new  
numbers are added to the beginning of the list and the  
oldest entries are removed from the bottom of the list.  
Each entry contains the phone number (if it is available) and  
Contacts entry name (if the phone number is in your  
Contacts). Duplicate calls (same number and type of call)  
may only appear once on the list.  
To view a Call History entry:  
1. Select MENU > Call History.  
2. Select Outgoing Calls, Incoming Calls, Missed Calls,  
MENU  
or All Recent and press  
.
OK  
MENU  
OK  
3. Highlight the entry you wish to view and press  
.
70  
 
Call History Options  
For additional information and options on a particular call,  
MENU  
highlight a Call History entry and press  
. This feature  
OK  
displays the date and time of the call, the phone number (if  
available), and the caller’s name (if the number is already in  
your Contacts). By pressing Options (  
), you can select  
from the following options:  
Send Msg to send a text message to the number  
Save to save the number if it is not already in your  
Prepend to add numbers to the beginning of the  
Erase to delete the entry (page 74).  
You can also view the next Call History entry by pressing the  
navigation key right or view the previous entry by pressing the  
navigation key left.  
Tip:  
71  
 
Making a Call From Call History  
To place a call from Call History:  
1. Select MENU > Call History.  
2. Select Outgoing Calls, Incoming Calls, Missed Calls,  
MENU  
or All Recent and press  
.
OK  
3. Use your navigation key to select a Call History entry  
MENU  
and press  
.
OK  
You cannot make calls from Call History to entries identified as  
No Caller ID, Unknown, or Restricted.  
Note:  
4. Select Call ( ) to call the selected number.  
72  
     
Saving a Phone Number From Call  
History  
Contacts entries can store up to a total of five phone  
numbers, and each entry’s name can contain 20 characters.  
To save a phone number from Call History:  
1. Select MENU > Call History > Outgoing Calls,  
Incoming Calls, Missed Calls, or All Recent and press  
MENU  
.
OK  
2. Use your navigation key to select the desired entry and  
select Options (  
).  
MENU  
OK  
3. Select Save and press  
.
MENU  
OK  
4. Select New Entry and press  
.
MENU  
5. Select a label and press  
.
OK  
6. Enter a name for the entry using the keypad and  
MENU  
press  
.
OK  
7. Select Done ( ) to save and exit.  
After you have saved the number, the Find screen is  
You cannot save phone numbers already in your Contacts or  
from calls identified as No Caller ID, Unknown, or Restricted.  
Note:  
73  
   
Prepending a Phone Number From  
Call History  
If you need to make a call from Call History and you happen  
to be outside your local area code, you can add the  
appropriate prefix by prepending the number.  
To prepend a phone number from Call History:  
1. Select MENU > Call History.  
2. Select Outgoing Calls, Incoming Calls, Missed Calls,  
MENU  
or All Recent and press  
.
OK  
3. Select a Call History entry, select the number or the  
MENU  
name and press  
.
OK  
4. Press Options (  
) and select Prepend.  
TALK  
5. Enter the prefix and press  
.
Erasing Call History  
To erase individual Call History entries, see “Call History  
To erase Call History:  
1. Select MENU > Call History.  
2. Select Outgoing Calls, Incoming Calls, Missed Calls,  
MENU  
or All Recent and press  
.
OK  
3. Press Options (  
) and select Erase for the  
highlighted entry or Erase All for all entries and press  
MENU  
.
OK  
74  
         
Section 2E  
Using Contacts  
In This Section  
Now that you know the basics that make it easier to stay in  
touch with people and information, you’re ready to explore  
your phone’s more advanced features. This section  
explains how to use your phone’s Contacts and helps you  
make the most of your contacts and time when you are  
trying to connect with the important people in your life.  
75  
       
Adding a New Contacts Entry  
Your phone's Contacts list can store up to 299 entries and  
each entry’s name can contain 20 characters.  
To add a new entry:  
1. Select MENU > Contacts > Add New Entry.  
Press Contacts and press Add New. Proceed with  
steps 2 – 5.  
Shortcut:  
You can also enter the phone number in standby mode, press  
OK, select New Entry, and press OK. Proceed with steps  
2 – 5.  
Tip:  
2. Enter a name for the new entry and press the  
navigation key down. (See “Entering Text” on page 36.)  
3. Highlight the desired label entry (Mobile, Home, Work,  
Pager, or Others) and enter the phone number.  
4. Select OK ( ).  
5. Select Done ( ).  
After you have saved the number, the Find entry screen is  
76  
   
Finding Contacts Entries  
There are several ways to display your Contacts entries: by  
name, by speed dial number, and by group. Follow the steps  
outlined in the sections below to display entries from the  
Contacts menu.  
Finding Names  
To find Contacts entries by name:  
1. Select MENU > Contacts > Find.  
From standby mode, press Contacts (right softkey) to  
display the Contacts menu.  
Shortcut:  
2. Scroll through all the entries using your navigation key.  
— or —  
Enter the first letter of a name or part of a name (such  
as “ave” for “Dave”). (The more letters you enter, the  
more your search narrows.)  
MENU  
3. To display an entry, highlight it and press  
.
OK  
TALK  
4. To dial the entry’s default phone number, press  
.
— or —  
To display additional Contacts entries, press the  
navigation key left or right.  
77  
     
Finding Speed Dial Numbers  
To find phone numbers you have stored in speed dial  
locations:  
1. Select MENU > Contacts > Speed Dial #s.  
2. Scroll through speed dial entries using your navigation  
key. Speed dial numbers are displayed in numeric  
order.  
— or —  
Enter the number of a speed dial location using your  
keypad.  
MENU  
3. To display an entry, highlight it and press  
.
OK  
TALK  
4. To dial the entry’s default phone number, press  
.
Finding Group Entries  
To find entries designated as part of a group:  
1. Select MENU > Contacts > Group.  
2. Scroll through the group titles using your navigation  
key. To display entries belonging to a group, highlight  
MENU  
the group and press  
.
OK  
3. Navigate through the group to find the desired contact.  
TALK  
4. To dial the entry’s default phone number, press  
.
78  
Contacts Entry Options  
To access a Contacts entry’s options, highlight the entry and  
MENU  
press  
. Press Options (  
) > Edit. Highlight one of the  
OK  
MENU  
options listed below and press  
.
OK  
[Contact Name] to edit the contact entry name.  
[Mobile/Home/Work/Pager/Others] to add a phone  
[E-mail] to add an email address to the entry.  
[Memo] to add a short text description about the contact.  
[Group] to assign the entry to a group.  
[Ring] to assign a preprogrammed ringer.  
[Image] to assign a preset image to the contact entry.  
You can view the next entry by pressing the navigation key  
right or view the previous entry by pressing the navigation key  
left.  
Tip:  
79  
   
Adding a Phone Number to a Contacts  
Entry  
To add a phone number to an entry:  
1. Highlight a Contacts entry (see “Finding Contacts  
MENU  
to display a  
OK  
Contacts entry.  
2. Press Options (  
) > Edit.  
3. Highlight the desired label, enter the new phone  
number, and press OK ( ).  
4. Press Done ( ) to save the new number.  
Editing a Contacts Entry’s Phone  
Number  
To edit an entry’s phone number:  
1. Highlight a Contacts entry (see page 77) and press  
MENU  
to display a Contacts entry.  
OK  
2. Press Options (  
) > Edit.  
MENU  
OK  
3. Highlight the number you wish to edit and press  
.
BACK  
4. Press  
to clear one digit at a time, or press and  
to erase the whole number.  
BACK  
hold  
MENU  
OK  
5. Re-enter or edit the number and press  
.
6. Press Done ( ) to save the number.  
80  
       
Assigning Speed Dial Numbers  
Your phone can store up to 98 phone numbers in speed dial  
locations. For details on how to make calls using speed dial  
Speed dial numbers can be assigned when you add a new  
Contacts entry, when you add a new phone number to an  
existing entry, or when you edit an existing number.  
To assign a speed dial number to a new or existing phone  
number:  
1. Add a phone number to a new or existing Contacts  
2. Highlight the number and press Options (  
).  
If you select a location that already has a speed dial entry  
associated, you can press Edit to overwrite the location.  
Note:  
MENU  
3. Select Speed Dial and press  
.
OK  
MENU  
OK  
4. Select an available speed dial location and press  
.
5. Press Done ( ) to return to the Contacts menu.  
If you attempt to assign an already in-use speed dial location  
to a new phone number, a dialog will appear asking if you  
wish to replace the existing speed dial assignment. Select Yes  
to assign the location to the new phone number and delete  
the previous speed dial assignment.  
Note:  
81  
   
Editing a Contacts Entry  
To make changes to an entry:  
1. Display a Contacts entry and highlight the name of the  
person you wish to edit.  
2. Press Options (  
) > Edit.  
3. Highlight the part of the entry you wish to edit (Name,  
MENU  
Group, Ringer, etc.) and press  
.
OK  
4. Add and/or edit the desired information and press  
MENU  
.
OK  
5. Press Done ( ) to save your changes.  
Selecting a Ringer Type for an Entry  
You can assign a ringer type to a Contacts entry so you can  
identify the caller by the ringer type. (See “Ringer Types” on  
To select a ringer type for an entry:  
1. Display a Contacts entry and highlight the name of the  
person you wish to edit.  
2. Press Options (  
) > Edit.  
MENU  
OK  
3. Highlight the current ringer type and press  
.
MENU  
OK  
4. Select the desired ringer category and press  
.
5. Use your navigation key to scroll through available  
ringers. (When you highlight a ringer type, a sample  
ringer will sound.)  
MENU  
6. Highlight your desired ringer and press  
.
OK  
7. Press Done ( ) to save the new ringer type.  
82  
     
Dialing Trumpet Mobile Services  
Your Contacts list is preprogrammed with contact numbers  
for various Trumpet Mobile Services.  
To dial a service from your Contacts:  
1. Select MENU > Contacts > Services.  
2. Select Customer Care, Airtime Top-Up, or Dir Assist.  
TALK  
3. Press  
to place the call.  
To dial a service from standby mode using your keypad:  
1. Dial the appropriate service number:  
MNO  
Customer Care –  
ABC  
ABC  
ABC  
Airtime Top-Up –  
GHI  
Dir Assist –  
TALK  
2. Press  
to place the call.  
83  
     
84  
Section 2F  
Using the Phone’s Scheduler and  
Tools  
In This Section  
Your phone is equipped with several personal information  
management features that help you manage your busy  
lifestyle. This section shows you how to use these features  
to turn your phone into a time management planner that  
helps you keep up with your contacts, schedules, and  
commitments. It takes productivity to a whole new level.  
85  
     
Using Your Phone’s Scheduler  
Adding an Event to the Scheduler  
Your Scheduler helps organize your time and reminds you of  
important events.  
To add an event:  
1. Select MENU > Tools > Scheduler.  
Press the navigation key down. Proceed with steps  
2 – 8.  
Shortcut:  
2. Using your navigation key, highlight the day to which  
MENU  
you would like to add an event and press  
.
OK  
Press the navigation key up or down to scroll by week  
through the Scheduler.  
Tip:  
3. Select Options (  
) > Add New (  
).  
If there are not any events scheduled for the selected day, the  
New Event screen is automatically displayed.  
Note:  
4. Enter a title for the event and press Next ( ). (See  
5. Select an initial time and date for the event by entering  
the Start time and Date.  
Using your keypad, enter the start time and date  
for the event.  
6. Select an end time and date for the event by  
highlighting the End time and Date.  
Using your keypad, enter the end time and date for  
the event.  
86  
   
7. Select an alarm time for the event by highlighting the  
alarm field and pressing the navigation key left or right  
to select one of the following:  
No Alarm, On Time, 10min before, 30min before,  
or 1 Hr before.  
8. Select Done ( ) to save and exit.  
Event Alerts  
There are several ways your phone alerts you to scheduled  
events:  
By playing the assigned ringer type.  
By illuminating the backlight.  
By flashing the LED.  
Event Alert Menu  
When your phone is turned on and you have an event alarm  
scheduled, your phone alerts you and displays the event  
summary. To silence the alarm and reset the schedule,  
MENU  
press  
.
OK  
Viewing Events  
To view your scheduled events:  
1. Select MENU > Tools > Scheduler.  
2. Using your navigation key, select the day for which you  
MENU  
would like to view events and press  
. (If you have  
OK  
events scheduled for the selected day, they will be  
listed in chronological order.)  
In the Scheduler view, days with events scheduled are  
highlighted.  
Tip:  
3. To display the details of an event listed in the schedule,  
MENU  
highlight it and press  
.
OK  
87  
Going to Today’s Scheduler Menu  
To go to the Scheduler menu for today’s date:  
Select MENU > Tools > Today.  
Erasing a Day’s Events  
To erase a day’s scheduled events:  
1. Select MENU > Tools > Scheduler.  
Press the navigation key down. Proceed with steps  
2 – 4.  
Shortcut:  
2. Using your navigation key, highlight the day for which  
MENU  
you would like to erase events and press  
.
OK  
In the Scheduler view, days with events scheduled are  
highlighted.  
Tip:  
3. Press Options (  
) and select Erase or Erase All. (An  
alert will appear notifying you of the number of events  
to be erased.)  
4. Select Yes to confirm or No to Cancel.  
88  
 
Using Your Phone’s Alarm Clock  
Your phone comes with a built-in alarm clock with multiple  
alarm capabilities.  
To use the alarm clock:  
1. Select MENU > Tools > Alarm Clock.  
2. Select Alarm #1, Alarm #2, or Alarm #3 and press  
MENU  
.
OK  
3. Turn the alarm on or off by highlighting the activation  
field.  
Press the navigation key left or right to select On  
or Off .  
4. Select a time for the alarm by highlighting the time  
field.  
Use your keypad to enter an alarm time.  
5. Select a ringer type for the alarm by highlighting the  
ringer field and pressing your navigation key left or  
right to select the desired ringer.  
6. Select a repeating status for the alarm by highlighting  
the Repeat field.  
Press the navigation key left or right to select  
Once, Mon to Fri, Sat & Sun, or Daily .  
7. Select Done ( ).  
89  
   
Using Your Phone’s Memo Pad  
Your phone comes with a memo pad you can use to  
compose and store reminders and notes to help keep you  
organized.  
To compose a note:  
1. Select MENU > Tools > Memo Pad .  
If there are no memos saved yet, the New Memo screen is  
automatically displayed.  
Note:  
2. Select Options (  
) > Add New.  
3. Type your note using the numeric keypad and select  
To read a saved note:  
1. Select MENU > Tools > Memo Pad.  
MENU  
2. Highlight a note and press  
.
OK  
To delete saved notes:  
1. Select MENU > Tools > Memo Pad.  
2. Highlight a note and select Options (  
).  
.
MENU  
OK  
3. Select Erase or Erase All and press  
MENU  
4. Select Yes and press  
.
OK  
90  
   
Using Your Phone’s Tools  
In addition to helping you be more efficient and organized,  
your phone offers useful and entertaining tools.  
Using the Calculator  
Your phone comes with a built-in calculator.  
To use the calculator:  
1. Select MENU > Tools > Calculator.  
2. Enter the first number using your keypad.  
Press the navigation key up for Multiplication (x).  
Press the navigation key down for Division (÷).  
Press the navigation key left for Subtraction (-).  
Press the navigation key right for Addition (+).  
Shift  
Press  
Press  
Press  
or  
for a decimal point.  
Space  
for a negative number.  
to clear all numbers.  
MENU  
OK  
3. Enter the second number and press  
for Equals  
(=).  
91  
   
Task List  
This option allows you to manage daily tasks that include  
dates, times, and priority levels.  
1. Select MENU > Tools > Task List.  
If there are no tasks saved, the New Task screen is  
automatically displayed.  
Note:  
2. Select Options (  
) > Add New.  
MENU  
OK  
3. Enter the task name using the keypad and press  
.
4. Select a due time by highlighting the Due Time field.  
Using the keypad, enter the due time of the task.  
5. Select a due date by highlighting the Due Date field.  
Using the keypad, enter the due date of the task.  
6. Select a Priority level by highlighting Priority field.  
Press the navigation key left or right to select Low  
or High.  
7. Select Done ( ) to save and exit.  
92  
 
Countdown  
This option allows you to enter a timer that counts down to  
an event based on a date and time specified.  
1. Select MENU > Tools > Countdown.  
If there are no countdowns saved, the New Countdown  
screen is automatically displayed.  
Note:  
2. Select Options (  
) > Add New.  
3. Enter the countdown name using the keypad and  
MENU  
press  
.
OK  
4. Select a time by highlighting the Time field.  
Using the keypad, enter the time of the countdown.  
5. Select a date by highlighting the Date field.  
Using the keypad, enter the date of the countdown.  
6. Select Done ( ) to save and exit.  
World Time  
To view the time in 24 different locations:  
1. Select MENU > Tools > World Time.  
2. Press the navigation key left or right to scroll through  
different cities and time zones.  
3. Press Options (  
) > DST Setting (  
) to turn  
daylight saving time on or off.  
93  
   
Section 3  
Trumpet Mobile Service Fea-  
tures  
     
96  
Section 3A  
Trumpet Mobile Service Features:  
The Basics  
In This Section  
Now that you’ve mastered your phone’s fundamentals,  
it’s time to explore the calling features that enhance your  
Trumpet Mobile Service. This section outlines your basic  
Trumpet Mobile Service features.  
97  
   
Using Voicemail  
Setting Up Your Voicemail  
All unanswered calls to your phone are automatically  
transferred to your voicemail, even if your phone is in use or  
turned off. Therefore, you will want to set up your Trumpet  
Mobile Voicemail and personal greeting as soon as your  
phone is activated.  
To set up your voicemail:  
1. Press and hold  
.
2. Follow the system prompts to:  
Create your passcode.  
Record your name announcement.  
Record your greeting.  
Choose whether or not to activate One-Touch  
Message Access (a feature that lets you access  
messages simply by pressing and holding  
bypassing the need for you to enter your  
passcode).  
,
Voicemail Passcode  
If you are concerned about unauthorized access to your  
Note:  
voicemail account, Trumpet Mobile recommends you enable  
your voicemail passcode.  
98  
     
Voicemail Notification  
There are several ways your phone alerts you to a new  
message:  
By displaying a message on the screen.  
By sounding the assigned ringer type.  
By the LED blinking red.  
New Voicemail Message Alerts  
When you receive a new voice message, your phone alerts  
you and prompts you to call your voicemail.  
To call your voicemail:  
Press and hold  
.
To display your Missed Log:  
Press the navigation key up.  
Your phone accepts messages even when it is turned off.  
However, you are notified of new messages only when your  
phone is turned on and you are in an Trumpet Mobile Service  
Area.  
Note:  
99  
Retrieving Your Voicemail Messages  
You can review your messages directly from your phone or  
from any other touch-tone phone. To dial from your phone,  
you can either speed dial your voicemail or use the menu  
keys.  
Using One-Touch Message Access  
Press and hold  
voicemail box.)  
. (Your phone will dial your  
Using the Menu Keys on Your Phone to Access Your  
Messages  
1. Select MENU > Messaging > Voicemail > Call  
Voicemail.  
TALK  
2. Press  
to listen to your messages.  
You are charged for airtime minutes when you are accessing  
your voicemail from your phone.  
Note:  
Using a Phone Other Than Your Phone to Access  
Messages  
1. Dial your wireless phone number.  
Shift  
2. When your voicemail answers, press  
.
3. Enter your passcode.  
When you call into voicemail, you first hear the header  
information (date, time, and sender information) for the  
message. To skip directly to the message, press 4 during the  
header.  
Tip:  
100  
 
Voicemail Button Guide  
Here’s a quick guide to your keypad functions while listening  
to voicemail messages. For further details and menu  
DEF  
ABC  
Date/Time Send Reply Advance  
MNO  
JKL  
GHI  
Replay  
Rewind  
Forward  
WXYZ  
Save  
Space  
TUV  
PQRS  
Erase  
Call Back  
Next  
Shift  
Cancel  
Help  
Skip  
Voicemail Options  
Your phone offers several options for organizing and  
accessing your voicemail.  
Using Expert Mode  
Using the Expert Mode setting for your personal voicemail  
box helps you navigate through the voicemail system more  
quickly by shortening the voice prompts you hear at each  
level.  
To turn Expert Mode on or off:  
1. Press and hold  
to access your voicemail. (If your  
voicemail box contains any new or saved messages,  
Shift  
press  
to access the main voicemail menu.)  
DEF  
2. Press  
to change your Personal Options, following  
the system prompts.  
GHI  
3. Press  
4. Press  
for Expert Mode.  
to turn Expert Mode on or off.  
101  
 
Setting Up Group Distribution Lists  
Create up to 20 separate group lists, each with up to 20  
customers.  
1. Press and hold  
to access your voicemail. (If your  
voicemail box contains any new or saved messages,  
Shift  
press  
to access the main voicemail menu.)  
DEF  
2. Press  
to change your Personal Options, following  
the system prompts.  
ABC  
3. Press  
4. Press  
for Administrative Options.  
for Group Distribution Lists.  
JKL  
5. Follow the voice prompts to create, edit, rename, or  
delete group lists.  
Trumpet Mobile Callback  
Return a call after listening to a message without  
disconnecting from voicemail.  
TUV  
Press  
after listening to a message. (Once the call  
is complete, you’re returned to the voicemail main  
menu.)  
Voicemail-to-Voicemail Message  
Record and send a voice message to other Trumpet Mobile  
Voicemail users.  
ABC  
1. From the main voicemail menu, press  
to send a  
message.  
2. Follow the voice prompts to enter the phone number.  
3. Follow the voice prompts to record and send your  
voice message.  
102  
Voicemail-to-Voicemail Message Reply  
Reply to a voice message received from any other Trumpet  
Mobile Voicemail user.  
ABC  
1. After listening to a voice message, press  
.
2. Follow the voice prompts to record and send your  
reply.  
Voicemail-to-Voicemail Message Forwarding  
Forward a voice message, except those marked “Private,to  
other Trumpet Mobile Voicemail users.  
Next  
MNO  
1. After listening to a message, press  
and then  
.
2. Follow the voice prompts to enter the phone number.  
3. Follow the voice prompts to record your introduction  
and forward the voice message.  
Voicemail-to-Voicemail Receipt Request  
Receive confirmation that your voice message has been  
listened to when you send, forward, or reply to other  
Trumpet Mobile users.  
ABC  
1. Listen to the message and press  
to reply.  
Space  
2. After the tone, record your message, press  
to end  
recording and then  
to indicate you are satisfied  
with the message you recorded.  
To re-record your message, press 3.  
Note:  
GHI  
3. Press  
4. Press  
to mark receipt requested.  
to send your voicemail message.  
103  
Extended Absence Greeting  
When your phone is turned off or you are off the network  
Trumpet Mobile makes available to you for an extended  
period, this greeting can be played instead of your normal  
personal greeting.  
DEF  
1. From the main voicemail menu, press  
for Personal  
Options.  
DEF  
2. Press  
for greetings.  
DEF  
3. Press  
to record an Extended Absence Greeting.  
Clearing the Message Icon  
Your phone may temporarily continue to display the  
message icon after you have checked your voice and text  
messages.  
To clear the icon from the display screen:  
1. Select MENU > Messaging > Voicemail > Clear  
Envelope.  
MENU  
2. Select Yes or No and press  
.
OK  
104  
Voicemail Menu Key  
Following the prompts on the voicemail system, you can use  
your keypad to navigate through the voicemail menu. The  
following list outlines your phone’s voicemail menu structure.  
Listen  
EnvelopeInformation  
ABC  
Reply  
DEF  
Advance 8 Seconds  
GHI  
Replay  
JKL  
Rewind  
MNO  
Forward Message  
PQRS  
Erase  
TUV  
Callback  
WXYZ  
Save  
Next  
Options  
ABC  
Send a Message  
DEF  
Personal Options  
Notification Options  
Phone Notification  
105  
   
ABC  
Numeric Paging to a Phone  
Shift  
Return to Personal Options Menu  
ABC  
Administrative Options  
Skip Passcode  
ABC  
Autoplay  
DEF  
Message Date & Time On/Off  
GHI  
JKL  
Change Passcode  
Group Distribution List  
Return to Personal Options Menu  
Shift  
DEF  
Greetings  
Personal Greetings  
ABC  
DEF  
Name Announcement  
Extended AbsenceGreeting  
Return to Personal Options Menu  
Shift  
GHI  
ExpertMode (On/Off)  
TUV  
Place a Call  
Disconnect  
Shift  
106  
Using SMS Text Messaging  
With SMS Text Messaging, you can use other people's  
wireless phone numbers to send instant text messages from  
your phone to their messaging-ready phones – and they can  
send messages to you. When you receive a new message,  
it will automatically be displayed on your phone’s screen.  
In addition, SMS Text Messaging includes a variety of preset  
messages, such as “I’m running late, I’m on my way,” that  
make composing messages fast and easy. You can also  
customize your own preset messages (up to 160  
characters) from your phone or at www.trumpetmobile.com.  
Composing SMS Text Messages  
To compose an SMS Text message:  
1. Select MENU > Messaging > Send Message.  
Press the navigation key left. Proceed with steps  
2 – 6.  
Shortcut:  
MENU  
2. Select Mobile #, Email, or Contacts and press  
3. Enter the number or email address, or select the  
.
OK  
contact, and select Next ( ). (You may include up to  
10 recipients per message.)  
4. Compose a message using one of the following  
methods:  
To type a message, use your keypad to enter your  
message. Use  
mode.  
to select a character input  
To use a preset message, recent message, or an  
emoticon, select Options ( ) and select Preset  
Msg, Recent Msg, or Emoticons. Press the  
107  
     
number on the keypad that corresponds to the  
number next to the message or emoticon.  
5. Select Next ( ).  
6. Review your message and press Send ( ). You may  
also select the following additional messaging options  
by pressing Options (  
):  
Edit to edit the existing message before sending.  
Save to Drafts to save the message without  
sending.  
Accessing SMS Text Messages  
To read an SMS Text message:  
When you receive a text message, it will automatically  
appear on your phone’s main display screen. Use your  
navigation key to scroll down and view the entire  
message.  
To reply to an SMS Text message:  
1. While the message is open, select Reply ( ).  
2. Compose your reply, use the preset messages or  
emoticons.  
To type a message, use your keypad to enter your  
message. Use  
mode.  
to select a character input  
To use a preset message or an emoticon, select  
Options ( ) and select Preset Msg, Recent Msg,  
or Emoticons. Press the number on the keypad  
that corresponds to the number next to the  
message or emoticon.  
3. Select Next ( ).  
108  
4. Review your message and press Send ( ). You may  
also select the following additional messaging options  
by pressing Options (  
):  
Edit to edit the existing message before sending.  
Save to Drafts to save the message without  
sending.  
Using Preset Messages  
Preset messages make sending text messages to your  
friends, family, and coworkers easier than ever.  
To add or edit preset messages:  
1. Select MENU > Messaging > Settings > Preset  
Messages.  
2. Select Options (  
) and press Add New.  
— or —  
Highlight a message you wish to edit and select  
Options ( ) and press Erase or select Edit ( ).  
3. Enter your new message or changes and press Done  
(
109  
 
Using Caller ID  
Caller ID allows people to identify a caller before answering  
the phone by displaying the number of the incoming call. If  
you do not want your number displayed when you make a  
call, just follow these easy steps.  
To block your phone number from being displayed for a  
specific outgoing call:  
MNO  
PQRS  
Shift  
1. Press  
.
2. Enter the number you want to call.  
TALK  
3. Press  
.
To permanently block your number, call Trumpet Mobile  
Customer Care.  
110  
   
Responding to Call Waiting  
When you’re on a call, Call Waiting alerts you to incoming  
calls by sounding two beeps. Your phone’s screen informs  
you that another call is coming in and displays the caller’s  
phone number (if it is available).  
To respond to an incoming call while you’re on a call:  
TALK  
Press  
. (This puts the first caller on hold and  
answers the second call.)  
To switch back to the first caller:  
TALK  
Press  
again.  
For those calls where you don’t want to be interrupted, you  
can temporarily disable Call Waiting by pressing *70 before  
placing your call. Call Waiting is automatically reactivated once  
you end the call.  
Tip:  
111  
   
112  
Section 3B  
Trumpet Mobile Voice Kit  
In This Section  
With Trumpet Mobile Voice Kit, reaching your friends,  
family, and co-workers has never been easier — especially  
when you’re on the go. You can also record and playback  
voice memos for hands-free note taking. Your voice does it  
with Trumpet Mobile Voice Kit.  
This section outlines the Trumpet Mobile Voice Kit service.  
113  
     
Getting Started With Trumpet Mobile  
Voice Kit  
With Trumpet Mobile Voice Kit:  
You can store up to 20 of your most frequent contacts’  
phone numbers, so you can simply say the name of the  
person you want to call.  
There’s no need to punch in a lot of numbers, memorize  
voicemail passwords, or try to dial while you’re driving.  
You can call anyone in your address book — even if you  
don’t remember their phone number.  
You can record brief voice memos to remind you of  
important events, points for meetings, phone numbers,  
or grocery list items.  
It’s Easy to Get Started  
You begin by programming your phone to recognize the  
names of the individuals or companies you call frequently.  
Tips on recording names  
Avoid recording similar names phonetically. If you record  
a name similar to one that is already stored in a voice-  
dial memory, the phone requests another name.  
Avoid recording in a noisy place.  
Speak clearly and naturally.  
Avoid very long or very short names. Names with two to  
five syllables are recommended.  
If a voice dial entry does not properly connect, you may  
need to record the name and number again.  
114  
 
Record Voice Dial tags in a quiet environment and without the  
aid of an accessory (for example, a headset or hands-free car  
kit).  
Note:  
115  
Programming the Phone for Voice  
Dialing  
Programming your phone for voice activated dialing is easy.  
The phone provides voice prompts and screen displays to  
guide you through the recording process. To program the  
phone for voice activated dialing:  
1. Select Voice Kit > Voice Dial > Record.  
Note: You can also access Voice Kit by selecting MENU >  
Voice Kit.  
2. The phone will prompt you to “Please say the name?”  
Wait for the beep and then say the name. (For best  
results, use names with at least two syllables, or use  
both a first and last name.) The phone stores the name  
as a “first” sample, and then prompts you to say the  
name again.  
3. Respond to the prompt by repeating the name after the  
beep exactly as you did the first time. The phone  
stores the name as a second sample and then  
requests you to enter a phone number.  
4. Enter the phone number on the keypad and select  
MENU  
OK (  
).  
OK  
5. Enter a name for the voice dial entry using the keypad  
and select Done ( ).  
If you do not enter a name for the voice dial entry, the phone  
number will display when reviewing your voice tag list.  
Note:  
116  
 
Setting Up Voice Dial  
Voice Dial is always active once you have programmed the  
phone with Voice Dial entries. To place voice activated calls,  
TALK  
press and hold  
. Then say the name into the phone after  
you hear the voice prompt and the beep.  
You can also initiate a voice activated call by opening the  
flip, when this feature is activated.  
To change the Voice Dial setup options:  
1. Select Voice Kit > Voice Dial > Set Active.  
Note: You can also access Voice Kit by selecting MENU >  
Voice Kit.  
2. Press the Navigation key up or down to scroll between  
the following options:  
Talk Only: enables voice dialing by pressing and  
TALK  
holding  
.
Talk and Flip: enables voice dialing by pressing  
TALK  
and holding  
(when the phone is open), or by  
simply opening the phone’s flip cover.  
MENU  
3. Select the desired option and press  
.
OK  
Voice Dial can also be accessed by holding down the  
SPEAKER key.  
Tip:  
117  
 
Placing a Call Using Voice Dial  
To place a call if Voice Dial is inactive:  
TALK  
1. Open the flip and press and hold  
.
2. At the voice prompt, say the name into the phone.  
The phone automatically places the call if it  
recognizes the name.  
If the phone does not recognize the name, it beeps  
twice and says “Please say the name.”  
Reviewing Voice Dial Entries  
To review Voice Dial entries:  
1. Select Voice Kit > Voice Dial > Review.  
Note: You can also access Voice Kit by selecting MENU >  
Voice Kit.  
2. A list of saved voice dial tags is displayed. Scroll to the  
MENU  
desired entry and press  
. The recorded name  
OK  
plays audibly.  
You can scroll through entries without having to listen to each  
one, or you can listen to them all as they play in order.  
Note:  
BACK  
3. Press  
to return to the previous screen.  
118  
     
Erasing Voice Dial Entries  
To erase an individual Voice Dial entry:  
1. Select Voice Kit > Voice Dial > Review.  
Note: You can also access Voice Kit by selecting MENU >  
Voice Kit.  
2. Highlight the desired entry using the navigation key.  
3. Select Options (  
) > Erase.  
MENU  
OK  
4. Select Yes to confirm and press  
.
To erase all Voice Dial entries:  
1. Select Voice Kit > Voice Dial > Review.  
2. Select Options ( ) > Erase All.  
MENU  
3. Select Yes to confirm and press  
.
OK  
Managing Voice Memos  
You can use your phone’s Voice Services to record brief  
memos to remind you of important events, phone numbers,  
or grocery list items.  
Recording Voice Memos  
To record a voice memo:  
1. Select Voice Kit > Voice Memo > Record.  
Note: You can also access Voice Kit by selecting MENU >  
Voice Kit.  
2. Begin recording after the prompt.  
119  
       
To end the recording of your memo:  
Press for Done.  
To record a conversation during a phone call:  
1. During a call, select Options > Voice Memo. (A one-  
minute counter is displayed on the screen indicating  
the amount of time a single voice memo can be  
recorded.)  
2. To pause the memo, select Pause ( ). To resume the  
recording, select Resume ( ).  
3. To finish recording, select Done (  
).  
Your voice is not recorded during this process, only the  
incoming audio from the other caller.  
Note:  
Note:  
Your phone can store a total of 20 memos or up to three  
minutes.  
120  
Voice Memo Options  
To play the voice memos you have recorded:  
1. Select Voice Kit > Voice Memo.  
Note: You can also access Voice Kit by selecting MENU >  
Voice Kit.  
MENU  
2. Select Review and press  
. (The phone displays a  
OK  
list of saved memos, with the first one selected.)  
MENU  
3. Highlight the desired memo and press  
.
OK  
— or —  
Press the number corresponding to the memo you want  
to review.  
Edit Caption  
Allows you to change the default label given to the voice  
memo.  
To change the label name:  
1. Select Voice Kit > Voice Memo.  
MENU  
2. Select Review and press  
. (The phone displays a  
OK  
list of saved memos, with the first one selected.)  
3. Highlight the desired memo and press Options (  
) >  
Edit Caption.  
BACK  
4. Press and hold  
to erase the name.  
121  
5. Enter the new name using the keypad and press  
for Save.  
Erasing Voice Memos  
To erase an individual memo:  
1. Select Voice Kit > Voice Memo.  
Note: You can also access Voice Kit by selecting MENU >  
Voice Kit.  
MENU  
2. Select Review and press  
.
OK  
3. Highlight the desired memo.  
4. Select Options (  
) and press Erase.  
MENU  
5. Select Yes and press  
.
OK  
To erase all voice memos:  
1. Select Voice Kit > Voice Memo > Review.  
ABC  
2. Select Options (  
) > Erase All (  
).  
MENU  
3. Select Yes and press  
.
OK  
122  
   
Section 4  
Safety and Warranty  
Information  
     
124  
Section 4A  
Important Safety Information  
In This Section  
Using Your Phone With a Hearing Aid Device  
This phone guide contains important operational and  
safety information that will help you safely use your phone.  
Failure to read and follow the information provided in this  
phone guide may result in serious bodily injury, death, or  
property damage.  
125  
     
General Precautions  
There are several simple guidelines to operating your phone properly and  
Speak directly into the mouthpiece.  
Avoid exposing your phone and accessories to rain or liquid spills. If  
your phone does get wet, immediately turn the power off and remove  
the battery.  
Although your phone is quite sturdy, it is a complex piece of  
equipment and can be broken. Avoid dropping, hitting, bending, or  
sitting on it.  
Any changes or modifications to your phone not expressly approved  
in this document could void your warranty for this equipment and void  
your authority to operate this equipment.  
For the best care of your phone, only Trumpet Mobile  
authorized personnel should service your phone and  
accessories. Failure to do so may be dangerous and void  
your warranty.  
Note:  
126  
 
Maintaining Safe Use of and Access to  
Your Phone  
Do Not Rely on Your Phone for Emergency Calls  
Mobile phones operate using radio signals, which cannot guarantee  
connection in all conditions. Therefore you should never rely solely upon  
any mobile phone for essential communication (e.g., medical  
emergencies). Emergency calls may not be possible on all cellular networks  
or when certain network services and/or mobile phone features are in use.  
Check with your local service provider for details.  
Using Your Phone While Driving  
Talking on your phone while driving (or operating the phone without a  
hands-free device) is prohibited in some jurisdictions. Laws vary as to  
specific restrictions. Remember that safety always comes first.  
Purchase an optional hands-free accessory at your local  
Partner Store.  
Tip:  
Following Safety Guidelines  
To operate your phone safely and efficiently, always follow any special  
regulations in a given area. Turn your phone off in areas where use is  
forbidden or when it may cause interference or danger.  
Using Your Phone Near Other Electronic Devices  
Most modern electronic equipment is shielded from radio frequency (RF)  
signals. However, RF signals from wireless phones may affect inadequately  
shielded electronic equipment.  
RF signals may affect improperly installed or inadequately shielded  
electronic operating systems and/or entertainment systems in motor  
vehicles. Check with the manufacturer or their representative to determine  
if these systems are adequately shielded from external RF signals. Also  
check with the manufacturer regarding any equipment that has been  
added to your vehicle.  
Consult the manufacturer of any personal medical devices, such as  
pacemakers and hearing aids, to determine if they are adequately shielded  
from external RF signals.  
127  
 
Always turn off the phone in health-care facilities and request  
permission before using the phone near medical equipment.  
Note:  
Turning Off Your Phone Before Flying  
Turn off your phone before boarding any aircraft. To prevent possible  
interference with aircraft systems, the U.S. Federal Aviation Administration  
(FAA) regulations require you to have permission from a crew member to  
use your phone while the plane is on the ground. To prevent any risk of  
interference, FCC regulations prohibit using your phone while the plane is  
in the air.  
Turning Off Your Phone in Dangerous Areas  
To avoid interfering with blasting operations, turn your phone off when in  
a blasting area or in other areas with signs indicating two-way radios  
should be turned off. Construction crews often use remote-control RF  
devices to set off explosives.  
Turn your phone off when you're in any area that has a potentially  
explosive atmosphere. Although it's rare, your phone and accessories could  
generate sparks. Sparks can cause an explosion or fire, resulting in bodily  
injury or even death. These areas are often, but not always, clearly marked.  
They include:  
Fueling areas such as gas stations.  
Below deck on boats.  
Fuel or chemical transfer or storage facilities.  
Areas where the air contains chemicals or particles such as grain,  
dust, or metal powders.  
Any other area where you would normally be advised to turn off your  
vehicle’s engine.  
Never transport or store flammable gas, flammable liquids, or  
explosives in the compartment of your vehicle that contains  
your phone or accessories.  
Note:  
Restricting Children’s Access to Your Phone  
Your phone is not a toy. Do not allow children to play with it as they could  
hurt themselves and others, damage the phone or make calls that  
decrement your airtime balance.  
128  
Using Your Phone With a Hearing Aid  
Device  
Your Trumpet Mobile Phone has been tested for hearing aid device  
compatibility. When some wireless phones are used near some hearing  
devices (hearing aids and cochlear implants), users may detect a  
buzzing, humming, or whining noise. Some hearing devices are more  
immune than others to this interference noise, and phones also vary in  
the amount of interference they generate.  
The wireless telephone industry has developed ratings for some of their  
mobile phones, to assist hearing device users in finding phones that may  
be compatible with their hearing devices. Not all phones have been rated.  
Phones that have been rated have label located on the box.  
Your Trumpet Mobile Phone A420 by Samsung has an M3  
rating.  
These ratings are not guarantees. Results will vary depending on the  
level of immunity of your hearing device and degree of your hearing loss.  
If your hearing device happens to be vulnerable to interference, you may  
not be able to use a rated phone successfully. Trying out the phone with  
your hearing device is the best way to evaluate it for your personal needs.  
M-Ratings: Phones rated M3 or M4 meet FCC requirements and are  
likely to generate less interference to hearing devices than phones that  
are not labeled. M4 is the better/higher of the two ratings.  
T-Ratings: Phones rated T3 or T4 meet FCC requirements and are likely  
to be more usable with a hearing device's telecoil ("T Switch" or  
"Telephone Switch") than unrated phones. T4 is the better/higher of the  
two ratings. (Note that not all hearing devices have telecoils in them.)  
The more immune your hearing aid device is, the less likely you are to  
experience interference noise from your wireless phone. Hearing aid  
devices should have ratings similar to phones. Ask your hearing  
healthcare professional for the rating of your aids. Most new hearing aids  
have at least an M2 immunity level. Add the “M” ratings of your hearing  
aid and your phone to determine probable usability:  
Any combined rating equal to or greater than six offers best use.  
Any combined rating equal to five is considered normal use.  
Any combined rating equal to four is considered usable.  
Thus, if you pair an M3 hearing aid with an M3 phone, you will have a  
combined rating of six for “best use.This is synonymous for T ratings.  
129  
 
Trumpet Mobile further suggests you experiment with multiple phones  
(even those not labeled M3/T3 or M4/T4) while in the store to find the one  
that works best with your hearing aid device. Should you experience  
interference or find the quality of service unsatisfactory after purchasing  
your phone, promptly return it to the store within 30 days of purchase.  
With the Trumpet Mobile 30-day Risk-Free Guarantee, you may return  
the phone within 30 days of purchase for a full refund.  
Getting the Best Hearing Device Experience  
With Trumpet Mobile Phone A420 by  
Samsung®  
To further minimize interference:  
There is usually less interference on the microphone setting than the  
telecoil setting.  
Set the phone’s Display and Keypad backlight settings to ensure the  
minimum time interval:  
1. Press MENU > Settings > Display > Backlight.  
MENU  
2. Select Main Display or Keypad and press  
.
OK  
MENU  
OK  
3. Select the minimum time setting (8 seconds) and press  
.
Use phones with a pull-out antenna. Phones with embedded  
antennae may produce more interference.  
Position the phone so the antenna is farthest from your  
hearing aid.  
Move the phone around to find the point with least  
interference.  
130  
Caring for the Battery  
Protecting Your Battery  
The guidelines listed below help you get the most out of your battery’s  
performance.  
Recently, there have been some public reports of wireless phone  
batteries overheating, catching fire, or exploding. It appears that  
many, if not all, of these reports involve counterfeit or inexpensive,  
aftermarket-brand batteries with unknown or questionable  
manufacturing standards. Trumpet Mobile is not aware of similar  
problems with Trumpet Mobile phones resulting from the proper use  
of batteries and accessories approved by Trumpet Mobile or the  
manufacturer of your phone. Use only Trumpet Mobile or  
manufacturer-approved batteries and accessories found at Partner  
Stores or through your phone’s manufacturer. Buying the right  
batteries and accessories is the best way to ensure they’re genuine  
and safe.  
In order to avoid damage, charge the battery only in temperatures  
that range from 32° F to 113° F (0° C to 45° C).  
Don’t use the battery charger in direct sunlight or in high humidity  
areas, such as the bathroom.  
Never dispose of the battery by incineration.  
Keep the metal contacts on top of the battery clean.  
Don’t attempt to disassemble or short-circuit the battery.  
The battery may need recharging if it has not been used for a long  
period of time.  
It’s best to replace the battery when it no longer provides acceptable  
performance. It can be recharged hundreds of times before it needs  
replacing.  
Don’t store the battery in high temperature areas for long periods of  
time. It’s best to follow these storage rules:  
Less than one month:  
-4° F to 140° F (-20° C to 60° C)  
More than one month:  
-4° F to 113° F (-20° C to 45° C)  
Disposal of Lithium Ion (Li-Ion) Batteries  
For safe disposal options of your Li-Ion batteries, contact your nearest  
Trumpet Mobile authorized service center.  
Special Note: Be sure to dispose of your battery properly. In some areas,  
the disposal of batteries in household or business trash may be prohibited.  
131  
 
Radiofrequency (RF) Energy  
Understanding How Your Phone Operates  
Your phone is basically a radio transmitter and receiver. When it’s turned  
on, it receives and transmits radio frequency (RF) signals. When you use  
your phone, the system handling your call controls the power level. This  
power can range from 0.006 watts to 0.2 watts in digital mode.  
Knowing Radiofrequency Safety  
The design of your phone complies with updated NCRP standards  
described below.  
In 1991-92, the Institute of Electrical and Electronics Engineers (IEEE) and  
the American National Standards Institute (ANSI) joined in updating ANSI’s  
1982 standard for safety levels with respect to human exposure to RF  
signals. More than 120 scientists, engineers and physicians from  
universities, government health agencies and industries developed this  
updated standard after reviewing the available body of research. In 1993,  
the Federal Communications Commission (FCC) adopted this updated  
standard in a regulation. In August 1996, the FCC adopted hybrid standard  
consisting of the existing ANSI/IEEE standard and the guidelines published  
by the National Council of Radiation Protection and Measurements (NCRP).  
Body-Worn Operation  
To maintain compliance with FCC RF exposure guidelines, if you wear a  
handset on your body, use the Trumpet Mobile supplied or approved  
carrying case, holster or other body-worn accessory. Use of non-Trumpet  
Mobile-approved accessories may violate FCC RF exposure guidelines.  
For more information about RF exposure, visit the FCC Web site at  
132  
 
Specific Absorption Rates (SAR) for Wireless Phones  
The SAR is a value that corresponds to the relative amount of RF energy  
absorbed in the head of a user of a wireless handset.  
The SAR value of a phone is the result of an extensive testing, measuring,  
and calculation process. It does not represent how much RF the phone  
emits. All phone models are tested at their highest value in strict  
laboratory settings. But when in operation, the SAR of a phone can be  
substantially less than the level reported to the FCC. This is because of a  
variety of factors including its proximity to a base station antenna, phone  
design and other factors. What is important to remember is that each  
phone meets strict federal guidelines. Variations in SARs do not represent a  
variation in safety.  
All phones must meet the federal standard, which incorporates a  
substantial margin of safety. As stated above, variations in SAR values  
between different model phones do not mean variations in safety. SAR  
values at or below the federal standard of 1.6 W/kg are considered safe for  
use by the public.  
The highest reported SAR values of the are:  
CDMA mode (Part 22):  
Head: 0.839 W/kg; Body-worn: 0.968 W/kg  
PCS mode (Part 24):  
Head: 1.32 W/kg; Body-worn: 0.481 W/kg  
FCC Radiofrequency Emission  
This phone meets the FCC Radiofrequency Emission Guidelines.  
FCC ID number: A3LSPHA420.  
More information on the phone's SAR can be found from the following FCC  
Owner’s Record  
The model number, regulatory number and serial number are located on a  
nameplate inside the battery compartment. Record the serial number in  
the space provided below. This will be helpful if you need to contact us  
about your phone in the future.  
Model: Trumpet Mobile Phone A420 by Samsung®  
Serial No.:  
133  
 
Phone Guide Proprietary Notice  
CDMA Technology is licensed by QUALCOMM Incorporated under one or  
more of the following patents:  
4,901,307 5,109,390 5,267,262 5,416,797  
5,506,865 5,544,196 5,657,420 5,101,501  
5,267,261 5,414,796 5,504,773 5,535,239  
5,600,754 5,778,338 5,228,054 5,337,338  
5,710,784 5,056,109 5,568,483 5,659,569  
5,490,165 5,511,073  
T9 Text Input is licensed by Tegic Communications and is covered by U.S.  
Pat. 5,818,437, U.S. Pat. 5,953,541, U.S. Pat. 6,011,554 and other patents  
pending.  
Phone Guide template version 5A (September 2005)  
134  
 
Section 4B  
Manufacturer’s Warranty  
In This Section  
Your phone has been designed to provide you with reliable,  
worry-free service. If for any reason you have a problem  
with your equipment, please refer to the manufacturer’s  
warranty in this section.  
For information regarding the terms and conditions of  
service for your phone, please visit www.trumpetmobile.com  
and click the “Legal” link at the bottom or call Trumpet  
Mobile Customer Care at 1-888-774-2000.  
135  
   
Manufacturer’s Warranty  
STANDARD LIMITED WARRANTY  
What is Covered and For How Long? SAMSUNG TELECOMMUNICATIONS  
AMERICA, LLC (“SAMSUNG”) warrants to the original purchaser  
(“Purchaser”) that SAMSUNG's Phones and accessories (“Products”) are  
free from defects in material and workmanship under normal use and  
service for the period commencing upon the date of purchase and  
continuing for the following specified period of time after that date:  
Phone  
1 Year  
Batteries  
1 Year  
Leather Case/Pouch/Holster  
Game Pad  
90 Days  
90 Days  
1 Year  
Other Phone Accessories  
What is Not Covered? This Limited Warranty is conditioned upon proper  
use of Product by Purchaser. This Limited Warranty does not cover: (a)  
defects or damage resulting from accident, misuse, abuse, neglect,  
unusual physical, electrical or electromechanical stress, or modification of  
any part of Product, including antenna, or cosmetic damage; (b)  
equipment that has the serial number removed or made illegible; (c) any  
plastic surfaces or other externally exposed parts that are scratched or  
damaged due to normal use; (d) malfunctions resulting from the use of  
Product in conjunction with accessories, products, or ancillary/peripheral  
equipment not furnished or approved by SAMSUNG; (e) defects or damage  
from improper testing, operation, maintenance, installation, or  
adjustment; (f) installation, maintenance, and service of Product, or (g)  
Product used or purchased outside the United States or Canada. This  
Limited Warranty covers batteries only if battery capacity falls below 80%  
of rated capacity or the battery leaks, and this Limited Warranty does not  
cover any battery if (i) the battery has been charged by a battery charger  
not specified or approved by SAMSUNG for charging the battery, (ii) any of  
the seals on the battery are broken or show evidence of tampering, or (iii)  
the battery has been used in equipment other than the SAMSUNG phone  
for which it is specified.  
136  
 
What are SAMSUNG's Obligations? During the applicable warranty period,  
SAMSUNG will repair or replace, at SAMSUNG's sole option, without  
charge to Purchaser, any defective component part of Product. To obtain  
service under this Limited Warranty, Purchaser must return Product to an  
authorized phone service facility in an adequate container for shipping,  
accompanied by Purchaser's sales receipt or comparable substitute proof  
of sale showing the date of purchase, the serial number of Product and the  
sellers' name and address. To obtain assistance on where to deliver the  
Product, call Samsung Customer Care at 1-888-987-4357. Upon receipt,  
SAMSUNG will promptly repair or replace the defective Product. SAMSUNG  
may, at SAMSUNG's sole option, use rebuilt, reconditioned, or new parts or  
components when repairing any Product or replace Product with a rebuilt,  
reconditioned or new Product. Repaired/replaced leather cases, pouches  
and holsters will be warranted for a period of ninety (90) days. All other  
repaired/replaced Product will be warranted for a period equal to the  
remainder of the original Limited Warranty on the original Product or for  
90 days, whichever is longer. All replaced parts, components, boards and  
equipment shall become the property of SAMSUNG. If SAMSUNG  
determines that any Product is not covered by this Limited Warranty,  
Purchaser must pay all parts, shipping, and labor charges for the repair or  
return of such Product.  
What Are the Limits On SAMSUNG's Liability? EXCEPT AS SET FORTH IN THE  
EXPRESS WARRANTY CONTAINED HEREIN, PURCHASER TAKES THE  
PRODUCT AS IS,” AND SAMSUNG MAKES NO WARRANTY OR  
REPRESENTATION AND THERE ARE NO CONDITIONS, EXPRESS OR IMPLIED,  
STATUTORY OR OTHERWISE, OF ANY KIND WHATSOEVER WITH RESPECT TO  
THE PRODUCT, INCLUDING BUT NOT LIMITED TO:  
“THE MERCHANTABILITY OF THE PRODUCT OR ITS FITNESS FOR ANY  
PARTICULAR PURPOSE OR USE;  
“WARRANTIES OF TITLE OR NON-INFRINGEMENT;  
“DESIGN, CONDITION, QUALITY, OR PERFORMANCE OF THE PRODUCT;  
“THE WORKMANSHIP OF THE PRODUCT OR THE COMPONENTS  
CONTAINED THEREIN; OR  
“COMPLIANCE OF THE PRODUCT WITH THE REQUIREMENTS OF ANY LAW,  
RULE, SPECIFICATION OR CONTRACT PERTAINING THERETO.  
NOTHING CONTAINED IN THE INSTRUCTION MANUAL SHALL BE  
CONSTRUED TO CREATE AN EXPRESS WARRANTY OF ANY KIND  
WHATSOEVER WITH RESPECT TO THE PRODUCT. ALL IMPLIED WARRANTIES  
AND CONDITIONS THAT MAY ARISE BY OPERATION OF LAW, INCLUDING IF  
APPLICABLE THE IMPLIED WARRANTIES OF MERCHANTABILITY AND  
FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY LIMITED TO THE SAME  
DURATION OF TIME AS THE EXPRESS WRITTEN WARRANTY STATED HEREIN.  
137  
SOME STATES/PROVINCES DO NOT ALLOW LIMITATIONS ON HOW LONG AN  
IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO  
YOU. IN ADDITION, SAMSUNG SHALL NOT BE LIABLE FOR ANY DAMAGES OF  
ANY KIND RESULTING FROM THE PURCHASE, USE, OR MISUSE OF, OR  
INABILITY TO USE THE PRODUCT OR ARISING DIRECTLY OR INDIRECTLY  
FROM THE USE OR LOSS OF USE OF THE PRODUCT OR FROM THE BREACH  
OF THE EXPRESS WARRANTY, INCLUDING INCIDENTAL, SPECIAL,  
CONSEQUENTIAL OR SIMILAR DAMAGES, OR LOSS OF ANTICIPATED PROFITS  
OR BENEFITS, OR FOR DAMAGES ARISING FROM ANY TORT (INCLUDING  
NEGLIGENCE OR GROSS NEGLIGENCE) OR FAULT COMMITTED BY  
SAMSUNG, ITS AGENTS OR EMPLOYEES, OR FOR ANY BREACH OF  
CONTRACT OR FOR ANY CLAIM BROUGHT AGAINST PURCHASER BY ANY  
OTHER PARTY. SOME STATES/PROVINCES DO NOT ALLOW THE EXCLUSION  
OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE  
ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.  
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO  
HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE/PROVINCE TO  
PROVINCE. THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE  
OTHER THAN THE ORIGINAL PURCHASER OF THIS PRODUCT AND STATES  
PURCHASER'S EXCLUSIVE REMEDY. IF ANY PORTION OF THIS LIMITED  
WARRANTY IS HELD ILLEGAL OR UNENFORCEABLE BY REASON OF ANY LAW,  
SUCH PARTIAL ILLEGALITY OR UNENFORCEABILITY SHALL NOT AFFECT THE  
ENFORCEABILITY FOR THE REMAINDER OF THIS LIMITED WARRANTY  
WHICH PURCHASER ACKNOWLEDGES IS AND WILL ALWAYS BE  
CONSTRUED TO BE LIMITED BY ITS TERMS OR AS LIMITED AS THE LAW  
PERMITS.  
THE PARTIES UNDERSTAND THAT THE PURCHASER MAY USE THIRD-PARTY  
SOFTWARE OR EQUIPMENT IN CONJUNCTION WITH THE PRODUCT.  
SAMSUNG MAKES NO WARRANTIES OR REPRESENTATIONS AND THERE ARE  
NO CONDITIONS, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, AS TO  
THE QUALITY, CAPABILITIES, OPERATIONS, PERFORMANCE OR SUITABILITY  
OF ANY THIRD-PARTY SOFTWARE OR EQUIPMENT, WHETHER SUCH THIRD-  
PARTY SOFTWARE OR EQUIPMENT IS INCLUDED WITH THE PRODUCT  
DISTRIBUTED BY SAMSUNG OR OTHERWISE, INCLUDING THE ABILITY TO  
INTEGRATE ANY SUCH SOFTWARE OR EQUIPMENT WITH THE PRODUCT.  
THE QUALITY, CAPABILITIES, OPERATIONS, PERFORMANCE AND SUITABILITY  
OF ANY SUCH THIRD-PARTY SOFTWARE OR EQUIPMENT LIE SOLELY WITH  
THE PURCHASER AND THE DIRECT VENDOR, OWNER OR SUPPLIER OF SUCH  
THIRD-PARTY SOFTWARE OR EQUIPMENT, AS THE CASE MAY BE.  
138  
This Limited Warranty allocates risk of Product failure between Purchaser  
and SAMSUNG, and SAMSUNG's Product pricing reflects this allocation of  
risk and the limitations of liability contained in this Limited Warranty. The  
agents, employees, distributors, and dealers of SAMSUNG are not  
authorized to make modifications to this Limited Warranty, or make  
additional warranties binding on SAMSUNG. Accordingly, additional  
statements such as dealer advertising or presentation, whether oral or  
written, do not constitute warranties by SAMSUNG and should not be  
relied upon.  
Samsung Telecommunications America, LLC  
1301 E. Lookout Drive  
Richardson, Texas 75082  
Phone: 1-800-SAMSUNG  
Phone: 1-888-987-HELP (4357)  
©2007 Samsung Telecommunications America. All rights reserved.  
No reproduction in whole or in part allowed without prior written  
approval.  
Specifications and availability subject to change without notice. [012307]  
139  
140  
Entry Options 79  
Erasing 66  
Finding Entries 77  
Countdown 93  
Index  
A
Abbreviated Dialing 59  
Affinity Service  
Dialing Trumpet Mobile  
Services 83  
Airplane Mode 55  
Alarm Clock 89  
D
Dialing Options 27  
Display Screen 16, 48  
Answering Calls 28  
Auto Answer Mode 62  
E
Entering Text 3639  
ABC Mode 38  
Emoticons 39  
Numbers 39  
Preset Messages 39  
Symbols 39  
B
Backlight 47  
Battery 1921  
Capacity 19  
Charging 21  
Installing 20  
T9 Text Input 37  
C
I
Calculator 91  
Introduction i  
Call Answer Mode 62  
Call History 6974  
Erasing 74  
K
Key Functions 13  
Key Tones 44  
Making a Call 72  
Prepending a Phone  
Number 74  
L
Location Settings 51  
Lock Code  
Changing 65  
Locking Your Phone 64  
Saving a Phone Number 73  
Call Setup Options 59  
Call Waiting 111  
Caller ID 110  
M
Contact Match 60  
Contacts 7583  
Adding a Phone  
Number 80  
Adding an Entry 76  
Dialing From 34  
Editing a Entry 82  
Making Calls 26  
Memo Pad 90  
Menu Style 48  
Messaging  
Deleting Old Messages 52  
Setting Alerts 52  
Index141  
 
Signature 53  
Text Greeting 47  
Trumpet Mobile Customer  
Care 6  
Trumpet Mobile Service  
Setting Up 3  
Trumpet Mobile Voice Kit  
TTY Use 56  
P
Phone (front view) 12  
Phone Number  
Displaying 25  
Finding 32  
With Pauses 33  
Phone Settings 4162  
Auto Answer Mode 62  
Call Answer Mode 62  
Display Settings 4750  
Location Settings 51  
Sound Settings 4246  
TTY Use 56  
Turning Your Phone On and  
Off 18  
U
Unlocking Your Phone 65  
V
Voice Memos 119122  
Voicemail  
Plus (+) Code Dialing 34  
Preset Messages 39  
Menu Key 105  
Options 101  
Retrieving 100  
Setting Up 5, 98  
Volume  
R
Restriction 61  
Ringer Types 42  
Ringer Volume 45  
Text Message, Voice Mail,  
Alarms 45  
S
W
Scheduler 8688  
Security 6367  
Security Menu 64  
Silence All 46  
World Time 93  
SMS Text  
Messaging 107109  
Special Numbers 66  
Speed Dialing 35  
Assigning Numbers 81  
T
T9 Text Input 37  
Task List 92  
142  

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