Panasonic KX DT321 User Manual
Quick Reference Guide  
Digital Proprietary Telephone  
Model No. KX-DT321  
Thank you for purchasing a Digital Proprietary Telephone (DPT).  
Please read this manual carefully before using this product and  
save this manual for future use.  
For more details, please refer to the manuals of the PBX.  
Accessories (included)*1  
Handset: 1  
Handset Cord: 1  
Stand: 1  
Screws for wall: 2  
Telephone Line  
Cord: 1  
*1  
For extra orders for the accessories, call toll-free: 1-800-332-5368.  
Document Version 2009-03  
 
Location of Controls  
A LCD (Liquid Crystal  
J HOLD: Used to place a call  
Display) with Backlight  
on hold.  
B AUTO DIAL/STORE: Used  
for System/Personal Speed  
Dialing or storing program  
changes.  
K SP-PHONE  
(Speakerphone): Used for  
performing hands-free  
operations.  
C AUTO ANS (Auto Answer)/ L Navigator Key: Used to  
MUTE: Used to receive an  
incoming call in hands-free  
mode or mute the  
adjust the volume and the  
display contrast or select  
desired items.  
microphone/handset duringa  
conversation.  
M Microphone: Used for  
hands-free conversations.  
D INTERCOM: Used to make  
N Flexible Buttons: Used to  
seize an CO line or perform a  
feature that has been  
or receive intercom calls.  
E MESSAGE: Used to leave a  
message waiting indication  
or call back the party who left  
the message waiting  
assigned to the key.  
O PROGRAM: Used to enter  
and exit the personal  
indication.  
programming mode.  
F REDIAL: Used to redial the  
P Message/Ringer Lamp:  
When you receive a call, the  
lamp flashes red. When  
someone has left you a  
message, the lamp stays on  
red.  
last dialed number.  
G TRANSFER: Used to  
transfer a call to another  
party.  
H Headset Jack  
I FLASH/RECALL: Used to  
disconnect the current call  
and make another call  
without hanging up.  
Document Version 2009-03  
3
Settings  
Settings  
Speaker volume While in a hands-free  
conversation  
Handset/Headset While using the handset or  
*1  
volume  
headset  
Press Up to  
increase or Down to  
decrease the  
volume.  
Ringer volume  
While on-hook or receiving a  
call  
LCD Contrast  
While on-hook  
AUTO DIAL  
STORE  
AUTO DIAL  
STORE  
PROGRAM  
PROGRAM  
Ring Tone  
(CO)  
*2  
AUTO DIAL  
STORE  
PROGRAM  
OR  
PROGRAM  
INTERCOM  
Press 2 times.  
LCD Backlight  
While on-hook  
*3  
Automatic  
AUTO DIAL  
STORE  
PROGRAM  
Always ON  
Always OFF  
AUTO DIAL  
STORE  
PROGRAM  
*1  
If you hear your own voice through the handset or headset, decrease the  
volume.  
The ring tone pattern of patterns 09 to 30 is the same as pattern 01.  
*2  
*3  
The default setting is Automatic.  
4
Document Version 2009-03  
 
Features List  
Features List  
Icon Meanings  
(CO) = Flexible button  
= Feature number  
= Off-hook  
= On-hook  
= Talk C. Tone = Confirmation Tone  
Making Calls  
Calling  
To an extension  
extension no.  
To an outside party  
outside phone no.  
(CO)  
Redial  
REDIAL  
Quick Dialing  
quick dial no.  
To store  
One-touch Dialing  
AUTO DIAL  
PROGRAM  
desired no.  
*
PROGRAM  
(max. 32 digits)  
(CO)  
STORE  
* Enter CO line access number  
before outside phone number.  
To dial  
assigned as a  
One-touch Dialing  
button  
(One-touch  
Dialing)  
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5
Features List  
Personal Speed Dialing  
To store  
desired phone no.*  
(max. 32 digits)  
personal speed  
dial no. (2 digits)  
C. Tone  
* Enter CO line access number  
before outside phone number.  
To dial  
AUTO DIAL  
personal speed dial no. (2 digits)  
STORE  
System Speed Dialing  
To dial  
AUTO DIAL  
system speed dial no. (3 digits)  
Doorphone Call  
STORE  
doorphone no. (2 digits)  
C. Tone  
During a Conversation  
Call Hold  
To hold  
To retrieve a call at the holding extension  
HOLD  
INTERCOM  
(CO)  
/
C. Tone  
To retrieve an outside call from another extension  
(CO)  
Call Transfer  
extension no.  
outside  
To an extension  
TRANSFER  
To an outside  
phone no. party  
C. Tone  
(CO)  
6
Document Version 2009-03  
Features List  
Useful Features  
Multiple Party Conversation  
To add other parties during a conversation (i.e., conference)  
assigned as a  
desired  
Conference  
phone no.  
(Conference)  
Talk to the  
new party.  
C. Tone  
button  
assigned as a  
Conference  
button  
Talk with  
multiple parties.  
(Conference)  
C. Tone  
To leave a conference  
assigned as a  
Conference  
button  
C. Tone  
(Conference)  
Setting the Telephone According to Your Needs  
Do Not Disturb  
Both Calls  
Set  
Outside Calls  
Cancel  
C. Tone  
Intercom Calls  
Timed Reminder  
To set  
12 H  
hour/minute  
AM  
PM  
(4 digits)  
24 H  
hour/minute  
(4 digits)  
Once  
Daily  
C. Tone  
To cancel  
To stop or answer the ring back  
INTERCOM  
C. Tone  
/
Document Version 2009-03  
7
Features List  
Before Leaving Your Desk  
Call Forwarding  
Both Calls  
Outside Calls  
Intercom Calls  
All calls  
Busy  
extension no.  
OR  
No answer  
Busy/  
No answer  
C. Tone  
outside  
phone no.  
CO line  
access no.  
Cancel  
Making Use of the Voice Mail Service  
Listening to a message  
From your own extension  
KX-TVA series  
Listen to Message  
Deliver Message  
Mailbox Management  
Automated Attendant  
Message Notification  
Other Features  
VPS extension no.  
Mailbox Password*  
* If you have no password, you can skip  
the last step.  
Note: VPS = Voice Processing  
System  
End Call  
From someone else’s extension  
VPS extension no.  
KX-TVS series  
Listen to Message  
Deliver Message  
Check Mailbox Distribution  
Automated Attendant  
Mailbox Management  
Other Features  
mailbox no.  
Mailbox Password*  
* If you have no password, you can skip  
the last step.  
End Call  
8
Document Version 2009-03  
Features List  
Leaving a message  
VPS extension no.  
From your own extension  
Mailbox Password*  
From someone else’s extension  
mailbox no.  
Mailbox Password*  
* If you have no password, you can skip the last step.  
Leave  
Enter the desired mailbox number  
a message  
To send the mess  
age immediately  
(KX-TVA series)  
(KX-TVS series)  
Follow the guidance  
To set the delivery time  
During playback  
Repeat Voice Guidance  
Exit  
• Consult your dealer for more details regarding feature numbers.  
• It is possible to assign flexible buttons as feature buttons.  
• Control panel/button names and descriptions can be found in "Location  
of Controls" on page 2.  
Document Version 2009-03  
9
Connection  
Connection  
Note: In the illustration below, the telephone line cords are routed for wall  
mounting. When using the stand, refer to "Attaching the Stand" and  
"Cabling" on page 11 for telephone line cabling.  
<Back view>  
The telephone line cord  
(included)  
Connect to a PBX.  
Connect to a digital proprietary  
telephone  
— Digital XDP connection  
Clamp  
Headset  
Recommended: KX-TCA86, KX-TCA91,  
KX-TCA92  
Do not use a KX-T7090 headset.  
• Consult your dealer for more details about Digital XDP.  
CAUTION:  
When connecting a headset  
• Ensure that the headset cord is wound around the hook to prevent  
damage to the connector.  
When connecting cords  
• Ensure the cords are inserted in the grooves, and are clamped to  
prevent damage to the connectors.  
• When mounting the unit on the wall, cords may be routed upwards or  
downwards by using the appropriate cord clamp located on the back of  
the unit.  
10  
Document Version 2009-03  
Stand Usage  
Stand Usage  
Attaching the Stand  
A
Place the catches ( ) of the stand into hooks located in the unit.  
Gently push the stand in the direction indicated until it locks into  
place. The stand will be mounted in the high position.  
A
Removing the Stand  
Hold the stand with both hands.  
Gently rotate the stand in the direction indicated until it is released.  
Cabling  
When using the stand, ensure that the cords are clamped as  
shown.  
Clamp  
Document Version 2009-03  
11  
     
Stand Usage  
Adjusting from High to Low Position  
Hold the stand with both hands as shown and rotate the stand in  
the direction indicated until it locks into the low position ( B ).  
B
1
Adjusting from Low to High Position  
Hold the stand with both hands as shown and rotate the stand in  
A
the direction indicated until it locks into the high position ( ).  
A
1
12  
Document Version 2009-03  
Wall Mounting  
Wall Mounting  
1. Remove the stand if it is attached. For information on removing  
the stand, refer to page 11.  
2. Drive the 2 screws (included) into the wall either 83 mm  
(3-1/4 in) or 100 mm (3-15/16 in) apart, and mount the unit on  
the wall.  
• You can find a wall mounting  
template on page 19.  
• Make sure that the wall that the  
unit will be attached to is strong  
83 mm  
enough to support the unit  
(3-1/4 in)  
(approx. 730 g [1.61 lb]).  
100 mm  
• Make sure that the telephone  
line cords are not trapped or  
pinched against the wall.  
(3-15/16 in)  
• Make sure the cords are  
securely fastened to the wall.  
Washer  
Drive the screw  
to this point.  
• When this unit is no longer in  
use, make sure to detach it  
from the wall.  
Locking the Handset Hook  
Pull down the handset hook until it locks to  
prevent the handset from falling off the handset  
cradle when the unit is mounted to a wall or set at  
a high angle. To temporarily place the handset  
down during a conversation, hook it over the top  
edge of the unit as shown.  
Document Version 2009-03  
13  
Important Information  
Important Information  
When using a KX-DT321 DPT, keep the following conditions in  
mind.  
• If you are having problems making calls, unplug the extension line and  
connect a known working telephone. If the known working telephone  
operates properly, have the defective telephone repaired by an  
authorized Panasonic factory service center. If the known working  
telephone does not operate properly, check the PBX and the internal  
extension wiring.  
• Wipe the unit with a soft cloth. Do not clean the unit with abrasive  
powders or with chemical agents such as benzene or thinner.  
• Use only the correct Panasonic handset.  
• Do not disassemble this unit. Dangerous electrical shock could result.  
The unit must only be disassembled and repaired by qualified service  
technicians.  
• If damage to the unit exposes any internal parts, immediately disconnect  
the cable or cord.  
• Never attempt to insert wires, pins, etc. into the vents or other holes of  
this unit.  
Take special care to follow the safety suggestions listed  
below.  
Installation  
Environment  
1) Do not use this unit near water, for example, near a bathtub, washbowl  
or sink. Damp basements should also be avoided.  
2) Keep the unit away from heating appliances and devices that generate  
electrical noise, such as fluorescent lamps, motors, and televisions.  
These noise sources can interfere with the performance of the unit. It  
also should not be placed in rooms where the temperature is less than  
5 °C (41 °F) or greater than 40 °C (104 °F).  
Allow 10 cm (3-15/16 in) clearance around the unit for proper  
ventilation.  
Placement  
1) Do not place heavy objects on top of this unit.  
2) Care should be taken so that objects do not fall onto, and liquids are  
not spilled into, the unit. Do not subject this unit to excessive smoke,  
dust, moisture, mechanical vibration, shock, or direct sunlight.  
3) Place the unit on a flat surface.  
14  
Document Version 2009-03  
Important Information  
WARNING:  
TO PREVENT POSSIBLE FIRE OR ELECTRIC SHOCK, DO NOT  
EXPOSE THIS UNIT TO RAIN OR MOISTURE.  
THIS HANDSET EARPIECE IS MAGNETIZED AND MAY RETAIN SMALL  
FERROUS OBJECTS.  
THE USE OF EXCESSIVE SOUND VOLUME THROUGH EARPHONES,  
HEADPHONES, OR HEADSETS MAY CAUSE HEARING LOSS.  
DISCONNECT THE TELEPHONE LINE CORD FROM THIS PRODUCT IF  
THIS PRODUCT EMITS SMOKE, AN ABNORMAL SMELL OR MAKES  
UNUSUAL NOISE. THESE CONDITIONS CAN CAUSE FIRE OR  
ELECTRIC SHOCK. CONFIRM THAT SMOKE HAS STOPPED AND  
CONTACT AN AUTHORIZED SERVICE CENTER.  
IMPORTANT NOTICE:  
• Under power failure conditions, the DPT may not operate. Please ensure  
that a separate telephone, not dependent on local power, is available for  
use in remote sites in case of emergency.  
When you ship the product:  
Carefully pack and send it prepaid, adequately insured and preferably in the  
original carton. Attach a postage-paid letter, detailing the symptom to the  
outside of the carton.  
DO NOT send the product to the Executive or Regional Sales offices. They  
are NOT equipped to make repairs.  
Product service:  
Panasonic factory service centers for this product are listed in the service  
center directory.  
Consult your authorized Panasonic dealer for detailed instructions.  
Document Version 2009-03  
15  
Important Information  
Important Safety Instructions  
When using this unit, basic safety precautions, including those below,  
should always be followed to reduce the risk of fire, electric shock and injury  
to persons.  
1. Read and understand all instructions.  
2. Follow all warnings and instructions marked on this unit.  
3. Unplug this unit from the main unit before cleaning. Do not use liquid or  
aerosol cleaners. Clean with a soft cloth.  
4. Do not use the unit near water, for example, near a bathtub, kitchen  
sink, or laundry tub, in a wet basement, or near a swimming pool.  
5. Place this unit on a flat surface. Serious damage and/or injury may  
result if the unit falls.  
6. The unit should never be placed near or over a radiator or other heat  
source.  
7. Do not allow anything to rest on the extension cord. Do not locate this  
unit where the cord may be stepped on or tripped on.  
8. To reduce the risk of fire or electric shock, do not overload wall outlets  
and extension cords.  
9. Do not insert objects of any kind into this unit through openings, as they  
may touch dangerous voltage points or short out parts that could result  
in a risk of fire or electric shock. Never spill liquid of any kind on the unit.  
10.To reduce the risk of electric shock, do not disassemble this unit. Only  
qualified personnel should service this unit. Opening or removing  
covers may expose you to dangerous voltages or other risks. Incorrect  
reassembly can cause electric shock.  
11.Unplug this unit from the main unit and have the unit serviced by  
qualified service personnel in the following cases:  
A. When the power supply cord or plug is damaged or frayed.  
B. If liquid has been spilled on the unit.  
C. If the unit has been exposed to rain or water.  
D. If the unit does not operate according to this manual. Adjust only the  
controls that are explained in this manual. Improper adjustment of  
other controls may result in damage and may require service by a  
qualified technician to restore the product to normal operation.  
E. If the unit has been dropped, or damaged.  
F. If the unit’s performance deteriorates.  
12.Avoid using a wired telephone during an electrical storm. There is a  
remote risk of electric shock from lightning.  
13.Do not use a telephone in the vicinity of a gas leak to report the leak.  
SAVE THESE INSTRUCTIONS  
16  
Document Version 2009-03  
Important Information  
FCC and Other Information  
F.C.C. REQUIREMENTS AND RELEVANT INFORMATION  
This equipment has been tested and found to comply with the limits for a  
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits  
are designed to provide reasonable protection against harmful interference  
in a residential installation.  
This equipment generates, uses, and can radiate radio frequency energy  
and, if not installed and used in accordance with the instructions, may cause  
harmful interference to radio communications. However, there is no  
guarantee that interference will not occur in a particular installation. If this  
equipment does cause harmful interference to radio or television reception,  
which can be determined by turning the equipment off and on, the user is  
encouraged to try to correct the interference by one or more of the following  
measures:  
•
•
•
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet on a circuit different from that to  
which the receiver is connected.  
•
Consult the dealer or an experienced radio/TV technician for help.  
CAUTION:  
To assure continued compliance with FCC rules, do not make any  
unauthorized changes or modifications to this equipment would void the  
user’s authority to operate this device.  
When programming emergency numbers and/or making test calls to  
emergency numbers:  
1) Remain on the line and briefly explain to the dispatcher the reason for  
the call before hanging up.  
2) Perform such activities in the off peak hours, such as early morning  
hours or late evenings.  
Document Version 2009-03  
17  
Important Information  
Customer Information  
This equipment complies with Part 68 of the FCC rules and the  
requirements adopted by the ACTA. On the bottom of the cabinet of this  
equipment is a label that contains, among other information, the following  
product identifier:  
US: ACJKXNANKX-DT321  
If requested, this number must be provided to the telephone company.  
If trouble is experienced with this equipment KX-DT321, for repair or  
warranty information, please contact:  
Panasonic Service and Technology Company-BTS Center  
415 Horizon Drive Bldg. 300 Ste. 350-B  
Suwanee, GA 30024-3186  
If the equipment is causing harm to the telephone network, the telephone  
company may request that you disconnect the equipment until the problem  
is resolved.  
Hearing Aid Compatibility:  
This telephone provides magnetic coupling for hearing aids.  
Compliance with TIA-1083 standard:  
Telephone handsets identified with this logo have  
reduced noise and interference when used with T-Coil  
equipped hearing aids and cochlear implants.  
Compatible with  
Hearing Aid T-Coil  
T
TIA-1083  
18  
Document Version 2009-03  
One screw here  
WALL MOUNTING TEMPLATE  
1. Drive the screws into the wall  
as indicated.  
2. Hook the unit onto the screw  
heads.  
Note:  
Make sure to set the print size to  
correspond with the size of this  
page. If the dimensions of the  
paper output still deviate slightly  
from the measurements indicated  
here, use the measurements  
indicated here.  
One screw at either point  
Document Version 2009-03  
19  
 
Panasonic Consumer Electronics Company,  
Division of Panasonic Corporation of North America  
One Panasonic Way Secaucus, New Jersey 07094  
http://www.panasonic.com/csd  
Copyright:  
This material is copyrighted by Panasonic Communications Co., Ltd., and  
may be reproduced for internal use only. All other reproduction, in whole or in  
part, is prohibited without the written consent of Panasonic Communications  
Co., Ltd.  
© Panasonic Communications Co., Ltd. 2009  
PSQX4696ZA-UU (A) KK0309YH0 (M)  

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