Palm PMG0501000P User Manual

in the other (see Synchronizing

Press Start

and select Programs.

Select SIM Manager

M A K I N G Y O U R F I R S T C A L L

S E T T I N G U P

Using the My Treo

application

Setting up

synchronization

Use the My Treo application to register

your smartphone and access the User

Guide and online support. My Treo also

provides an alternate starting point for

setting up an email account, a Bluetooth^®

connection, or a Wi-Fi connection, and for

launching the Quick Tour.

After you’ve finished setting up your

smartphone, we recommend that you set

up a synchronization method to get the

most out of your smartphone.

Synchronizing means that information that

you enter or update in one place—your

smartphone, your computer, or your

corporate server—is automatically updated

•

Press Start

and select My Treo.

information).

U S I N G T H E M Y T R E O A P P L I C A T I O N

CHAPTER

Moving around on your

smartphone

Have you ever been to a new city and felt a bit lost until you

figured out the streets? Learning to move around on your

Palm^®Treo^™Pro smartphone is a similar experience. Most

applications that work on your smartphone use the same set of

controls. So once you learn how to use these controls, you’ll be

driving all over town and you won’t even need a map.

Benefits

•

Quickly move around and

complete tasks in applications

using one thumb on the 5-way

navigator

•

Access extra features with menus

Find and open applications quickly

In this chapter

Navigating around the screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Using the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Opening and closing applications. . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Using your T o day screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

M O V I N G A R O U N D O N Y O U R S M A R T P H O N E

Navigating around

the screen

To navigate around the smartphone screen,

you can use the 5-way navigator or you can

tap items on the screen with the stylus. As

you become familiar with your

smartphone, you’ll find your own favorite

way to scroll, highlight, and select items.

Right

Down

Left

Using the 5-way, press Right , Left

Up , or Down

screen. Press Center

select items.

to move around the

to highlight and

Center

(flashes when you have voicemail)

Scrolling through screens

TIP Some third-party applications may not

work with the 5-way navigator, and you must

use the stylus instead.

As on a computer, on your smartphone you

scroll to move from field to field or page to

page, or in some cases to highlight an item

or option in a list. There are several

methods of scrolling:

DID YOU KNOW Custom navigation features

are available when you browse the web using

Internet Explorer Mobile (see Viewing a web

page).

•

Press the 5-way on the front of your

smartphone. Press Right , Left

TIP The arrow icons used in this guide to

indicate directions on the 5-way are different

from the onscreen scroll arrows and the

arrows that indicate that a list is available (see

Selecting options in a list).

Up , or Down

to move to the next

field, button, or action in that direction.

•

Press and hold Option

pressing Up or Down

while

to scroll

one screen at a time. These keys work

N A V I G A T I N G A R O U N D T H E S C R E E N

M O V I N G A R O U N D O N Y O U R S M A R T P H O N E

just like the Page Up and Page Down

keys on your computer keyboard.

•

When inside a list, press and hold

Up or Down to rapidly scroll

through the list.

Tap an onscreen scroll arrow.

TIP Can’t find the Option key? See Using the

keyboard.

•

Press and hold Option

while

pressing Left or Right to jump to

the top or bottom of the current

document or entry.

TIP When you are using applications such as

Messaging, Internet Explorer Mobile, and

Word Mobile, press and hold Option while

pressing Left or Right on the 5-way to

automatically go to the top and bottom of a

screen.

Scroll arrows

Scroll bar with slider

Scroll arrows

•

When viewing a screen with tabs, such

as when adding a contact, press

•

Tap and drag the slider of an onscreen

scroll bar.

Down

to scroll to the tabs, and then

press Left or Right to move

between tabs.

Closing screens

When inside a text field, press Right

or Left to move to the next character,

To accept the information you entered on a

screen and to return to the previous

screen—or to return to the previous screen

and press Up

or Down

to move

between lines.

N A V I G A T I N G A R O U N D T H E S C R E E N

M O V I N G A R O U N D O N Y O U R S M A R T P H O N E

without making any changes—do one of

the following:

TIP The best way to learn to use the 5-way is

to experiment. Press the 5-way buttons, and

as you do, follow the movement of the

highlight around the screen. The behavior of

the 5-way varies slightly in each application.

•

Press OK

Use the stylus to tap

in the

upper-right corner of the screen. These

buttons are not accessible using the

5-way.

The highlight can take one of two forms,

depending on what is highlighted:

When you close a screen, the application

continues running in the background.

Border: This rectangular border highlights

items such as an onscreen button (such as

OK, Dismiss, or Hide), a check box, an

option, or a web link.

TIP To close an app—as opposed to just a

screen—press and hold OK or tap and hold

OK on the screen (see Opening and closing

applications).

TIP Can’t find the stylus? It slides out from the

lower-left corner on the back of your

smartphone.

Light text on a dark background: This

highlights items such as a phone number,

an email address, text, or an item in a list.

Highlighting and selecting items

On most screens, one item—a button, a

list entry, or a check box—is highlighted by

default. The highlight identifies which item

is affected by your next action. Use the

5-way to move the highlight from one item

to another before opening or selecting it.

N A V I G A T I N G A R O U N D T H E S C R E E N

M O V I N G A R O U N D O N Y O U R S M A R T P H O N E

After highlighting an item with the 5-way,

you can select or activate it by pressing

performs a specific action, such as New or

Edit. In some contexts, these keys may do

nothing at all.

Center

or by tapping the item with the

stylus.

Highlighting text

You can use the stylus to highlight text on

the screen. Tap and drag the stylus across

the text you want to highlight. To highlight

a word, double-tap it. To highlight a

paragraph, triple-tap it.

TIP When text is highlighted, you can press

Backspace to delete the highlighted text.

Using the softkeys

Left softkey: Press anywhere in this area to

perform the task shown.

Right softkey: Works the same way.

The left and right softkeys give you quick

access to tasks that you can do on the

current screen. The task a softkey does

varies from application to application and

from screen to screen. You activate the

task by tapping the softkey with the stylus

or pressing it with your finger.

Selecting menu items

In many applications, a menu provides

access to additional features. The menu is

hidden until you press Menu (right softkey).

To get the most out of your smartphone,

it’s a good idea to familiarize yourself with

the additional features available through

the menus in various applications.

The softkey is simply the name of the task

on the screen. Softkeys appear in the

lower-left and lower-right corners of the

screen. In most cases the right softkey

opens a menu, and the left softkey

N A V I G A T I N G A R O U N D T H E S C R E E N

M O V I N G A R O U N D O N Y O U R S M A R T P H O N E

Press Menu (right softkey) to display an

application’s menu.

DID YOU KNOW

You can select most menu

items by pressing a key on the keyboard. To

quickly access a menu item, press Menu

(right softkey) followed by the underlined letter

in the menu item’s name.

Selecting options in a shortcut menu

Most applications also provide access to

context-sensitive shortcut menus—similar

to the right-click menus on a Windows

computer. The shortcut menu options vary

based on the highlighted selection.

Press Up

menu item.

or Down

to highlight a

Highlight the item whose shortcut

menu you want to see.

If an arrow appears to the right of a

menu item, press Center or

Right to display a submenu of

Press and hold Center

to open the

shortcut menu.

additional options for that item, and

then press Up

or Down

highlight a submenu item. To return to

the main menu without making a

selection, press Left

Press Center to select the menu

item, or press Left or Menu (right

softkey) to close the menu and cancel

your selection.

N A V I G A T I N G A R O U N D T H E S C R E E N

M O V I N G A R O U N D O N Y O U R S M A R T P H O N E

TIP You can also tap and hold the stylus on an

item to open the shortcut menu.

Press Up

menu item.

or Down

to highlight a

Press Center

to select the menu

item, or press Left to cancel your

selection.

Selecting options in a list

To select from a list, do any of the

following:

Lists enable you to select from a range of

options. You can identify whether a list is

available when you select a field. If a

rectangle appears around the field along

with a downward-pointing arrow, a list is

available. Lists are different from the

menus described earlier in this section.

•

Use the 5-way to highlight the field, and

then press Center to display the

items in the list. Press Up or

Down to highlight the item you

want, and then press Center

make your selection.

•

Use your stylus to tap the arrow, and

then tap the item in the list.

DID YOU KNOW

If you highlight a field and

don't see the downward-pointing arrow, press

Center on the 5-way. If you see a field with a

downward-pointing arrow but no rectangle,

tap the arrow with the stylus to display the

list.

N A V I G A T I N G A R O U N D T H E S C R E E N

M O V I N G A R O U N D O N Y O U R S M A R T P H O N E

10 Backspace

Press Left to exit the list and cancel your

11 Return

12 Shift

13 Alt

selection.

Using the keyboard

Understanding the keyboard backlight

Your smartphone includes a keyboard

backlight for low light conditions. The

keyboard backlight activates automatically

when the screen turns on. The backlight

dims when the screen dims, and it turns

off automatically when the screen turns off

or when you are on a call or playing music

in the background for longer than the time

specified in Backlight Settings. You can set

different time intervals depending on

whether the smartphone is operating on

battery power or is connected to an

external power source. The backlight also

turns off when an application’s

Start

Phone/Send

Calendar

Option

Shift/Search

Space

End

Messaging

power-saving features turn it off.

TIP You can change the backlight shut-off

interval. Press Start and select Settings.

Select the System tab, and then select

Backlight. Set the time interval on the Battery

power tab and on the External power tab.

U S I N G T H E K E Y B O A R D

M O V I N G A R O U N D O N Y O U R S M A R T P H O N E

Entering lowercase and uppercase letters Entering numbers, punctuation, and

symbols

By default, the first letter of each sentence

or field is capitalized and the remaining text Numbers, punctuation, and symbols

you enter is lowercase. To enter other

uppercase letters, do one of the following:

appear above the letters on the keys. To

enter these characters, do one of the

following:

•

Press Shift (

a letter. You don’t need to press and

hold Shift while entering a letter.

) and then enter

Press Shift (

) twice to turn on

Caps Lock and then enter a series of

letters. When Caps Lock is on, this

symbol appears at the bottom of the

screen: . To turn off Caps Lock, press

Symbol

Letter

•

Press Option

and then press the key

Shift (

) again.

of the desired character. You don’t need

to hold Option while pressing the key.

TIP You can turn off the first-letter

capitalization setting (see Setting input

options).

•

Press Option

twice to turn on

Option Lock and then press the

desired keys to enter a series of

characters. When Option Lock is on,

this symbol appears at the bottom of

the screen: . To turn off Option Lock,

DID YOU KNOW

You can also use the onscreen

keyboard to enter letters, numbers, and other

characters in applications that support this

feature. Tap the keyboard icon in the center at

the bottom of any screen where it appears.

After opening the keyboard, you can set

various input options by tapping the arrow to

the right of the keyboard icon.

press Option

again.

U S I N G T H E K E Y B O A R D

M O V I N G A R O U N D O N Y O U R S M A R T P H O N E

Entering passwords

Press Alt

character list.

to display the alternate

You can’t see your password as you enter

it, so be careful. Be sure Caps Lock and

Option Lock are not on unless you need

them. For information on how to enter

characters, see Entering lowercase and

uppercase letters and Entering numbers,

punctuation, and symbols.

Narrow the list by pressing the key that

corresponds to the character you want.

For example, to enter an é, press e. See

the table below for a list of

corresponding characters.

Press Up

the desired character.

Press Center to insert the character.

or Down

to highlight

Entering other symbols and accented

characters

You can enter symbols and accented

characters that don't appear on the keys by

using the alternate characters list.

TIP Some symbols, such as an underscore (_),

do not correspond to a letter key. To enter

these symbols, press Alt by itself and then

select the symbol from the list.

TIP The alternate characters are grouped

according to their similarity to the

Symbols and accented characters

corresponding key. For example, the alternate

character available for the R key is ®, and for

the T key is ™. If you press the wrong key,

press Backspace to return to the full list of

alternate characters. You can then press

another key.

Press Alt

to select…

and press…

á à ä â ã å æ

Á À Ä Â Ã Å Æ

b or B

ç ¢ ©

Ç ¢ ©

é è ë ê

U S I N G T H E K E Y B O A R D

M O V I N G A R O U N D O N Y O U R S M A R T P H O N E

Press Alt

to select…

Press Alt

to select…

and press…

É È Ë Ê

f or F

1 ( + E)

2 ( + R)

3 ( + T)

! ( + J)

$ ( + H)

; ( + K)

? ( + N)

1 ¼ ½

í ì ï î

Í Ì Ï Î

3 ¾

l or L

£ ¥ ¢

: :-) :-( ;-)

ó ò ö ô œ õ

Ó Ò Ö Ô Œ Õ

Press Alt

characters:

: _ • % = ÷ ^ $

° ~ \ Ø µ |

by itself to select these

p or P

r or R

£ ¥ ¢ $ [ ] { } < > « » © ®

ß š

ß Š

™

t or T

ú ù ü û

Ú Ù Ü Û

x ¤

x or X

ý ÿ

Ý Ÿ

U S I N G T H E K E Y B O A R D

M O V I N G A R O U N D O N Y O U R S M A R T P H O N E

TIP With the Start menu open, press the letter

underlined in the application’s name to open

the app. For example, press H to open Help.

Opening and closing

applications

DID YOU KNOW

You can open apps by pressing

and holding Option and then pressing Phone/

Send, Start, OK, Calendar, or Messaging.

You can change which app a button

Opening applications on the Start menu

Press Start

menu.

to open the Start

combination opens (see Reassigning buttons).

Use the 5-way navigator to highlight the

application you want to use. To open a

recently used application, highlight its

icon at the top of the Start menu.

Opening applications in Programs

Press Start

and select Programs.

Press Center

highlighted application.

to open the

Use the 5-way navigator to highlight the

application you want to use.

TIP In Programs, press a letter to jump to the

first app that begins with that letter. For

example, press C to jump to Calculator, press

C again to jump to Camera, and so on.

O P E N I N G A N D C L O S I N G A P P L I C A T I O N S

M O V I N G A R O U N D O N Y O U R S M A R T P H O N E

Press Center

highlighted application.

to open the

Closing applications

Press OK

to remove the current

(Optional) Press OK

to return to

application from the screen.

Programs and open another application.

The current application continues to run

in the background.

Applications that you open stay open in the

background even after you press OK to

remove them. If you want to stop them,

you must do it manually. That’s usually not

necessary; but if you’re concerned about

power usage, stop some or all applications.

Switching among open applications

Go to your Today screen.

Tap the running programs

icon in

Press and hold OK

to open Task

the upper-right corner to open the Quick

Menu.

Manager.

Do one of the following:

Select the program you want to use.

To close one or more individual

applications: Check the boxes next to

the applications and select Stop

Selected.

TIP You can also use the Quick Menu to close

applications, open Task Manager, and check

system memory.

O P E N I N G A N D C L O S I N G A P P L I C A T I O N S

M O V I N G A R O U N D O N Y O U R S M A R T P H O N E

To close all applications except the

ones you specify: Check the boxes

next to the applications you do not want

to close, press Menu (right softkey),

and select Stop All but Selected.

TIP To remove an application from the

Exclusive Programs list, press and hold OK to

open Task Manager. Select the Exclusive tab,

check the box next to the application name,

and select Remove.

To close all open applications: Select

Stop All.

Customizing the Quick Menu

Press and hold OK

to open Task

Manager.

TIP If an X appears in the upper-right corner of

an application screen, you can tap and hold

the X with the stylus to close the application.

You can turn this feature on and off or change

it so that simply tapping X closes an

application. Press and hold OK to open Task

Manager, select the Button tab and then

select the option you want.

To remove the Quick Menu from your

Today screen, select the Button tab and

uncheck the Enable Quick Menu on

Today screen box.

Defining exclusive programs

You can mark an application as exclusive.

An exclusive application remains open

even if you stop individual or all

applications.

Press and hold OK

Manager.

to open Task

Select the Others tab and select the

sort method for programs in the Quick

Menu.

On the Running tab, tap and hold the

app name with the stylus.

Select Add Exclusive.

O P E N I N G A N D C L O S I N G A P P L I C A T I O N S

M O V I N G A R O U N D O N Y O U R S M A R T P H O N E

Using your Today

screen

Title bar and status info: See What are

all those icons?

Wireless service indicator: Shows

whether the Bluetooth^®technology and

Wi-Fi features are on or off. Also

displays your wireless service provider

name if the phone is on.

The Today screen lets you see your current

appointments and messages at a glance.

You can also make a call, search the web,

and manage your smartphone from your

Today screen.

Quick Tour: Select to open the Quick

Tour, which introduces you to many of

your smartphone’s features.

To access your Today screen, press

End

TIP You can remove the Quick Tour entry from

your Today screen. Open the Quick Tour and

select Remove Quick Tour.

TIP Don’t press End to access the Today

screen if you’re on a call, because that hangs

up the call. Instead, press Start and select

Today.

U S I N G Y O U R T O D A Y S C R E E N

M O V I N G A R O U N D O N Y O U R S M A R T P H O N E

Messaging status field: Shows the

number of unread email, text, and

multimedia messages. Email messages

are listed by email account. Select an

account or select SMS\MMS to open

the corresponding Inbox.

Running programs icon: Tap to open

the Quick Menu, which shows all open

applications so you can quickly switch

between or close them.

TIP You can select a picture for your Today

screen background and select which items

appear in the Today screen. See T o day screen

settings for details.

Calendar status field: Shows

upcoming appointments. Select this

field to open the Calendar application.

Web search field: Enter the web

address or keyword you want to find,

and press Center

or Return

view a list of search results (data

services connection required).

U S I N G Y O U R T O D A Y S C R E E N

M O V I N G A R O U N D O N Y O U R S M A R T P H O N E

U S I N G Y O U R T O D A Y S C R E E N

CHAPTER

Your phone

The Today screen and the Phone screen are the key locations

for making and receiving calls.

You can creatively manage multiple calls. For example, you can

swap between calls, send text messages to ignored calls, and

create conference calls.

Benefits

•

Stay in touch—you choose how

•

Work in other applications when

on an active call

In this chapter

T u rning your smartphone on/off . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Receiving calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Using voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

What can I do during a call? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Working with called numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Assigning a speed dial to a phone number . . . . . . . . . . . . . . . . . . . 63

What are all those icons ?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 5

Using a phone headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Customizing phone settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Y O U R P H O N E

Turning your phone on

Turning your

When you turn on your phone, it connects

to a mobile network so that you can make

and receive phone calls and use other

wireless services (if supported by the local

network).

smartphone on/off

The term smartphone refers to the device

and its physical aspects. The term phone

refers to the wireless feature of your Palm^®

Treo^™Pro smartphone that enables you to

connect to your wireless service provider’s

network so that you can make and receive

calls and send and receive data.

BEFORE YOU BEGIN To use the phone,

you must have an active SIM card from

your wireless service provider inserted into

your smartphone (see Inserting the SIM

card and battery).

The phone and the screen of your

smartphone can be turned off and on

separately. This means you can wake up

the screen to use just the organizer

features of your device (Calendar,

Contacts, Tasks, Notes, and so on) without

turning on the phone. Also, when the

screen is turned off, the phone can be on

and ready for you to receive phone calls or

messages.

To turn on your phone, press and hold

Power

When your smartphone locates a signal,

your wireless service provider’s name

appears in the upper-left of the screen and

the signal-strength

icon appears at the

top of the screen.

When you are inside a coverage area, the

signal-strength icon has bars in it. If

you’re outside a coverage area, no bars

appear in the signal-strength icon.

T U R N I N G Y O U R S M A R T P H O N E O N / O F F

Y O U R P H O N E

Turning your phone off

Press and hold Power

Waking up the screen and turning it off

Wake up the screen and leave the phone

turned off when you want to use only the

organizer features of your smartphone, for

example, when you’re on a plane and want

to look at your calendar. You can also turn

off the screen without turning off the

wireless features on your smartphone.

When your phone is off, the phone-off

icon appears at the top of the screen and

Phone off appears in the upper-left of the

screen. Your phone is not connected to any

mobile network. Although you can no

longer use the phone, you can still use

Microsoft Office Mobile^®apps and all the

organizer features of your smartphone.

The screen turns off automatically after a

preset period of inactivity. You can turn

your screen off manually by pressing and

holding End

Power

displayed and you are not on a call, you also

turn the screen off manually by pressing

or by pressing

. If the Today screen is

TIP When you turn off your phone using the

Power button, this turns off all radios on your

smartphone, which include the phone, the

Bluetooth^®wireless technology feature, and

the Wi-Fi feature. This is sometimes referred

to as airplane mode or flight mode. To turn off

the phone or other wireless radios individually,

use Comm Manager. Select your wireless

service provider name on your Today screen,

or tap the signal-strength icon on any screen

and select Comm Manager.

End

DID YOU KNOW

You cannot turn the screen off

if you are on a call.

To turn the screen back on, press

Power

or any of the following buttons

on the front of your smartphone:

Phone/Send

, Messaging

, Start

, Calendar

, or End

T U R N I N G Y O U R S M A R T P H O N E O N / O F F

Y O U R P H O N E

TIP The first time you take your smartphone

out of the box, you need to remove the

battery and reinsert it to wake up the screen

(see Inserting the SIM card and battery).

Making calls

Dialing from the Today screen

Press End

screen.

to open your Today

When the screen is off but the phone is on,

a screen saver appears showing the date

and time as well as the following

indicators:

Using the keyboard, enter a phone

number.

NOTE Not all wireless service providers

support the screen saver feature.

One or more missed calls

One or more unread text or

multimedia messages

TIP You can set how long the screen stays on

during a period of inactivity. You can also turn

off the screen saver feature (see Optimizing

power settings).

Press Phone/Send

to dial.

NOTE You do not need to press

Option to enter numbers, *, or #. This

makes it easy to respond to further dialing

instructions. When dialing short numbers,

however, the numbers may match the

letters of a contact name. If this occurs,

M A K I N G C A L L S

Y O U R P H O N E

press Option

lookup.

to avoid starting a contact BEFORE YOU BEGIN Create some

contacts (see Adding a contact,) or import

them by synchronizing (see Synchronizing

information).

TIP If the numbers you are entering match a

phone number you have for a contact, the

contact name is displayed. Select the name to

dial the associated number (see Dialing by

contact name for more information).

Press End

screen.

to open your Today

Using the keyboard, begin entering any

combination of letters from the

Dialing with a speed dial

contact’s first and/or last name. If you

use both first- and last-name letters,

separate them by a space. You can type

letters from the last name first.

BEFORE YOU BEGIN Create some speed

dials (see Assigning a speed dial to a phone

number).

Press End

screen.

to open your Today

Press and hold the key or keys that you

assigned as a speed dial to the contact

number you want to call. If you have

assigned a two-digit speed dial to this

number, press the first key and then

press and hold the second key.

Dialing by contact name

To delete letters when correcting a

misspelled name, press Backspace

You can look up contacts quickly by

entering just a few letters of a contact’s

name directly from your Today screen.

M A K I N G C A L L S

Y O U R P H O N E

Dialing using the onscreen keypad

TIP If you press E, R, or any other key that

displays both a letter and a number, you see

onscreen not only matching names but the

number as well. The numbers do not affect

the process for dialing by contact name.

The onscreen keypad is useful when you

need to dial numbers that are expressed as

letters and when you need large numbers

that you can tap with your finger or the

stylus.

Matching contacts are displayed with a

code for the type of number you last

entered for that contact: “w” for work,

“m” for mobile, and so on.

DID YOU KNOW

You can paste numbers

directly into the keypad. Copy a number from

another application, switch to keypad, press

Menu (right softkey), and then select Paste to

paste the number.

• If the contact name appears with the

code for the number you want to dial,

highlight the name and press Phone/

Press Phone/Send

and then press

Send

to dial the number.

Keypad (left softkey).

• If you want to dial a different number

for a displayed contact, highlight the

contact name and press Left or

Right until the code you want

Tap the onscreen keypad to enter the

number.

appears. Press Phone/Send

dial the number associated with the

code.

Press Phone/Send

to dial.

M A K I N G C A L L S

Y O U R P H O N E

Redialing a recently called number

To dial the last number you called: Press

Phone/Send twice.

To select from your most recently dialed

numbers: Press Phone/Send

off, you don't have to turn it on. You don't

have to press Option

If you lock your smartphone and select

Simple PIN as the password type, dial the

emergency number by entering the

number in the password field and pressing

highlight the number or contact name you

want to call, and then press Phone/

Phone/Send

Send

to dial.

If you select Strong alphanumeric as the

password type, however, you must press

Option

twice before entering the

number in the password field. See Locking

your smartphone.

Dialing from a web page or message

Your smartphone recognizes most phone

numbers that appear in web pages or in

messages (text, email, or multimedia).

Use the 5-way to highlight the phone

number you want to dial in the web

page or message.

TIP You can manage information about a

recently called number in several ways (see

Working with called numbers).

Verify or edit the number.

Press Phone/Send

to dial.

Dialing your national emergency number

You can dial your national emergency

number (such as 911, 112, or 999) anytime.

Just wake up the screen and enter the

emergency number. If the phone is turned

M A K I N G C A L L S

Y O U R P H O N E

If music is playing when a call arrives, the

TIP If you can’t dial a phone number directly

from a web page or a message, highlight the

number, select Edit (right softkey), and then

select Copy. Open the Keypad, press Menu

(right softkey), and select Paste. Press

Phone/Send to dial.

smartphone rings softly. You can answer

the phone as you normally would. The

audio pauses during your call.

To answer a call, do one of the following

•

Press Accept (left softkey).

Press Phone/Send

TIP Select a phone number in a message,

press Menu (right softkey), and then press

Save to Contacts to create a new contact

containing the highlighted information or edit

an existing contact to include the highlighted

information.

If the headset is attached, press the

headset button.

To ignore a call and send it to voicemail, do

one of the following:

•

Press Ignore (right softkey).

Receiving calls

Press End

If you want to answer calls, your phone

must be on. This is different from having

only the screen turned on (see T u rning your

phone on). When your phone is off, your

calls go to voicemail.

DID YOU KNOW

You can set your phone to

automatically answer calls (see Setting your

phone to automatically answer calls).

To silence the ringer while your

smartphone is ringing, do one of the

following:

TIP See a picture of the person calling you!

Learn how to assign a caller ID picture in

Adding a contact.

•

To immediately silence all system

sounds including the ringer, slide the

Ringer switch to Sound Off . All

R E C E I V I N G C A L L S

Y O U R P H O N E

sounds remain off until you slide the

Ringer switch back to Sound On

Listening to voicemail from the Today

screen

•

Press the Volume button.

Press any letter key. (Don’t press Phone/

Send

, End

, or the 5-way.)

, Alt , Start

When you silence the ringer, you can either

answer the call or let it ring through to

voicemail.

Using voicemail

When you have unretrieved voicemail

messages, a voicemail

the top of your screen and Center

the 5-way flashes.

icon appears at

Setting up voicemail

Press End

Press and hold 1

on the keyboard to

Press End

Press and hold 1

Enter your voicemail password.

dial your wireless service provider’s

voicemail system.

Follow the voice prompts to set up your

voicemail.

Follow the voice prompts to listen to

your messages.

U S I N G V O I C E M A I L

Y O U R P H O N E

DID YOU KNOW When the voicemail icon

appears at the top of the screen, you can tap

this icon to retrieve your voicemail.

What can I do during

a call?

TIP You can turn off the Center button

voicemail notification. Press Start and select

Settings. On the Personal tab, select Phone.

Select the Beacon tab and uncheck the option

to illuminate Center when voicemail arrives.

Your smartphone offers many advanced

telephone features, including call waiting,

six-way conferencing, and call forwarding.

These features depend on your service

plan. Contact your wireless service

provider for more information.

Retrieving messages from a voicemail

notification

When you make or receive a call, info

about the call appears on your Phone

screen. If you move away from the Phone

NOTE Not all service plans support

voicemail notification. Check with your

wireless service provider for more

information.

screen, press OK

until you return

there.

When you have a new voicemail message,

a notification screen appears.

TIP From the Today screen, you can also return

to the Phone screen by pressing Call Status

(left softkey).

•

To hear your message now, press

Voicemail (left softkey).

To retrieve your message later, press

Dismiss (right softkey).

W H A T C A N

D O D U R I N G

C A L L ?

Y O U R P H O N E

You can do any of the following on the

Phone screen:

To lock the screen during a call so you

don’t accidentally activate any onscreen

buttons or other items: Select Lock. To

unlock the screen select Unlock.

DID YOU KNOW

You can set the screen to be

locked by default when you are on a call (see

Locking your screen).

TIP When a call lasts longer than one minute,

the screen dims. After two minutes, it dims

more. Press any key except End to light up the

screen.

DID YOU KNOW

You can send and receive text

Caller’s name and/or number

Current duration of call

messages during a call. This is a great way to

stay connected with colleagues during a long

call.

Use the speakerphone: Select Speaker

On. To turn off the speakerphone, select

Speaker Off.

Ending a call

Do one of the following:

Mute the microphone so you can’t be

heard: Select Mute. To unmute the

microphone, select Unmute.

•

Press End

Press the headset button (if the headset

is attached and has a button on it).

Some headsets do not have a button.

Put the call on hold: Select Hold. To take

the call off hold, select Unhold.

Switching applications during a call

Press Start and select the application.

This is easiest when using the

speakerphone or a headset.

Jot down a note about your call: Select

Note. To return to the Phone screen after

you have finished writing the note, press

W H A T C A N

D O D U R I N G

C A L L ?

Y O U R P H O N E

You can open the Contacts application

directly from the Phone screen by

selecting Contacts.

Saving phone numbers

After you hang up a call, you can add the

number of the person you were talking

with to Contacts if it’s not already in your

list. If an incoming call uses caller ID

blocking, you cannot save the number.

From any application, press Phone/

Send

To go to your Today screen, press

Start and select Today.

to return to your Phone screen.

You can use many other applications on

your smartphone, including the organizer

and text message features, while holding a

phone conversation. You cannot, however,

make some data connections during an

active call while connected to a GPRS

network. If you’re connected to a GPRS

network, you cannot browse the web or

send and receive email or MMS messages

while on a voice call. If you’re connected to

a UMTS (3G or HSDPA) network, you can

perform simultaneous voice and data

functions. How can you tell which kind of

network you’re connected to? See What

are all those icons?

On the prompt that appears after you

hang up the call, press Yes (left softkey).

Do one of the following:

Create a new contact: Select <New

Contact>.

Add this number to an existing

contact: Select the contact name.

Decline adding the number: Press

Cancel (right softkey).

NOTE Some wireless service providers do

not support simultaneous voice and data

functions over an HSDPA network. Check

with your wireless service provider for

information.

TIP You can turn off the Save to Contacts

prompt. When the prompt appears, select Do

not ask again.

W H A T C A N

D O D U R I N G

C A L L ?

Y O U R P H O N E

If you don’t add a number right away, follow Answering a second call (call waiting)

these steps to add it later:

When you’re on a call and you receive a

second call, the call waiting notification

appears if you have chosen to be notified

(see Setting call waiting notification). You

can do either of the following:

Press Phone/Send

Highlight the number you want to save.

Press Menu (right softkey) and select

Save to Contacts.

Send the new call to voicemail: Press

Ignore (right softkey).

Do one of the following:

Create a new contact: Select <New

Contact>.

Place the current call on hold and

answer the new call: Press Accept (left

Add this number to an existing

contact: Select the contact name.

softkey) or press Phone/Send

Working with two active calls

Decline adding the number: Press

Cancel (right softkey).

When two calls are active, your Phone

screen includes two call status sections,

each representing one of the calls. You can

do either of the following:

Making a second call

You can make a second call while your first

call is still active:

Place your first call on hold by selecting

Hold.

Press Smartdial (left softkey).

Dial the second number you want to

call. Or, if the number appears on the

recent calls list, highlight the number.

Press Phone/Send

W H A T C A N

D O D U R I N G

C A L L ?

Y O U R P H O N E

•

Select Swap to move between callers

by placing the current active call on hold

and talking on the other line.

Make the calls a conference call. See

Making a conference call.

Making a conference call

IMPORTANT You can join up to 5 calls into

a 6-way conference call. The number of

calls you can join in conference depends on

your service plan. Additional charges may

apply, and minutes in your mobile account

may be deducted for each call. Please

contact your wireless service provider for

more information.

Make more calls and add them to the

conference call. The number of calls you

can add to the conference depends on

your service plan.

(Optional) Extract a caller from the

conference call to talk with them

privately by pressing Menu (right

softkey), selecting Private, and then

selecting the phone number. The

extracted call becomes the active call.

Answer a second call (see Answering a

second call (call waiting)), or put the first

call on hold and make a second call (see

Making a second call).

Press Menu (right softkey) and select

Conference. This joins the two calls

with you in a conference.

Swap between the conference call and

the private call by selecting Swap. To

return the private call to the conference,

press Menu (right softkey) and select

Conference.

W H A T C A N

D O D U R I N G

C A L L ?

Y O U R P H O N E

When all calls are forwarded, the call

forwarding icon appears in the

upper-right corner of the Phone screen.

Press Start

and select Settings.

On the Personal tab, select Phone.

On the Services tab, highlight Call

Forwarding.

Select Get Settings.

Specify your call forwarding settings.

Some of the settings may already be set

by your wireless service provider to

send your calls to voicemail.

When you’re done, do one of the

following:

• If you have not extracted a call, press

End

• If you have extracted a call, press

End twice to hang up all calls or

once to hang up all calls.

press End

once to hang up the

active call.

Forwarding calls

You can forward calls to another phone

number. Please check with your wireless

service provider about availability and

pricing of forwarded calls; additional

charges may apply.

Press OK

W H A T C A N

D O D U R I N G

C A L L ?

Y O U R P H O N E

Send a text message to the number:

Working with called

numbers

Press Menu (right softkey) and select

Send Text Message. Enter the

message text and press Send (left

softkey).

You can redial a number you’ve recently

called (see Redialing a recently called

number). You can also view call details,

send a text message to a number, save a

number to your contact list, and more.

Create a note containing the phone

number: Press Menu (right softkey)

and select Save to Notes.

View more details about the number:

Select the number to open the call. The

first entry shows the length of your last

call with this number. Use the other

entries to call the number or send a text

message.

Working with recently called numbers

Press Phone/Send

TIP On the recent calls list, outgoing calls are

designated by a right-pointing green arrow,

and incoming calls are designated by a

left-pointing yellow arrow. Missed calls are

designated by a red exclamation point.

TIP To filter the displayed information, press

Menu (right softkey), select View, and then

select whether you want to view all calls and

contacts, all calls only, or speed dials only.

Highlight the number you want and do

one or more of the following:

Save the phone number to a contact:

See Saving phone numbers.

W O R K I N G W I T H C A L L E D N U M B E R S

Y O U R P H O N E

With the call open, do either of the

following:

View all calls with this number,

including their duration: Press Menu

(right softkey) and select View All

Calls. If you select this option, you can

delete all calls from this number by

pressing Menu (right softkey) and

selecting Delete All Calls.

Delete the call from the recent calls

list: Press Menu (right softkey) and

select Delete Call. Select Yes to

confirm the deletion.

TIP You can also open the Call History list

when you are on a call or when the Keypad is

displayed.

To filter the Call History list, select one

of the following buttons:

Viewing all of your calls

Your Call History list contains the number

for all incoming and outgoing calls.

Display outgoing calls.

Press Phone/Send

Display incoming calls.

Display missed calls.

Display all calls.

Press Menu (right softkey) and select

Call History.

W O R K I N G W I T H C A L L E D N U M B E R S

Y O U R P H O N E

Highlight the number you want and do

one or more of the following:

Assigning a speed

dial to a phone

number

Save the phone number to a contact:

See Saving phone numbers.

View a note associated with the

phone number: Press Menu (right

softkey) and select View Note.

You can assign a speed dial to any contact

phone number. You can assign up to 99

speed dials.

Delete the call from the list: Press

Menu (right softkey) and select Delete.

Select Yes to confirm the deletion.

BEFORE YOU BEGIN Before you can

assign a speed dial to a contact phone

number, you must create some contacts

(see Adding a contact) or import them by

synchronizing (see Synchronizing

information).

Send a text message to the number:

Press Menu (right softkey) and select

Send Text Message. Enter the

message text and press Send (left

softkey).

From your Today screen, press

Contacts (left softkey).

Delete the entire Call History List:

Press Menu (right softkey) and select

Delete All Calls. Select Yes to confirm

the deletion.

Select the contact to whom you want to

assign a speed dial.

Highlight the phone number to which

you want to assign a speed dial.

View timers for your most recent

calls and for all calls: Press Menu

(right softkey) and select Call Timers.

Press Menu (right softkey) and select

Add to Speed Dial.

TIP To reset all call timers to zero, select

Reset.

A S S I G N I N G

S P E E D D I A L T O

P H O N E N U M B E R

Y O U R P H O N E

DID YOU KNOW You cannot assign 0 (zero) or 1

as a speed dial. The number 0 is reserved for

entering the + symbol in a phone number, and

the number 1 is reserved for dialing your

voicemail system.

TIP You can also assign a speed dial to a

contact from the recent calls list. Press

Phone/Send to open the list, press Menu

(right softkey), and select Speed Dial. Press

Menu (right softkey), select New, and then

select the contact to whom you want to

assign a speed dial.

If you want to change the name for this

speed dial, select the Name list and

enter a new name.

To view a list of all your speed dials, press

Select the Location list, and then select

the speed dial you want to assign to this

Phone/Send

, press Menu (right

softkey), and select Speed Dial.

phone number. Press Up

Down to scroll the list of available

speed dials.

A S S I G N I N G

S P E E D D I A L T O

P H O N E N U M B E R

Y O U R P H O N E

You have more than one of the

conditions listed above. Tap the

icon to view the notifications.

What are all those

icons?

Your phone is on. The bars

display the signal strength.

The stronger the signal, the

more bars that appear. If you are

outside a coverage area, no bars

appear.

You can monitor the status of several items

using icons at the top of your Today screen

or your Phone screen:

You missed an incoming call.

Your phone is off.

You have a voicemail message.

A new multimedia message is

being downloaded to your

smartphone.

The SIM card is locked. You need

to enter a PIN or a PUK to unlock

the SIM card (see Locking the

SIM card).

A multimedia message could not

be downloaded.

A voice call is in progress.

You have a new multimedia

message.

The speakerphone is on.

You have a new text message.

A call is on hold.

NOTE You can turn on a setting

to have a notification icon

appear when you have a new

email message (see Selecting

Sounds & Notifications).

The microphone is muted.

The screen is locked.

All calls are being forwarded.

No SIM card is inserted or

software is unable to recognize

the SIM.

W H A T A R E A L L T H O S E I C O N S ?

Y O U R P H O N E

You are in a roaming coverage

area. Additional fees may apply

for calls or data transmission.

Wireless Your phone is on. When you turn

service off your phone, Phone Off

provider appears instead.

name

Your smartphone’s Wi-Fi feature

is turned on, but you are not

connected to a Wi-Fi network.

A call is in progress and your

smartphone is connected to a

Bluetooth headset or car kit.

Your smartphone is connected to

a Wi-Fi network, but you are not

actively transmitting data.

You have a reminder. If the

reminder is not displayed on your

Today screen, tap the icon to

open the reminder.

Your smartphone is connected to

a Wi-Fi network and you are

actively transmitting data.

You have an alert from Microsoft.

If the alert is not displayed on

your Today screen, tap the icon

to open the alert.

ActiveSync synchronization is in

progress.

Your smartphone is connected to

a computer or network, or

Windows Mobile Device Center

synchronization is in progress.

Your GPS satellite data has

expired (see Determining your

GPS location).

Your phone is connected to a 3G

UMTS network, but you are not

actively transmitting data. You

can still make or receive calls.

A data connection is not available

or your phone is off.

Your smartphone’s battery is low.

Your smartphone’s battery is

being charged.

Your phone is on and a 3G UMTS

data connection is active. You

can make and receive calls and

transmit data simultaneously.

Your smartphone is connected to

a power outlet and the battery is

fully charged.

W H A T A R E A L L T H O S E I C O N S ?

Y O U R P H O N E

Your phone is connected to a

HSDPA UMTS network, but you

are not actively transmitting data.

You can still make or receive

calls.

Your phone is on and an EDGE

data connection is active. You

can still make or receive calls,

but the data transmission is

automatically interrupted.

Your phone is connected to a

GPRS network, but you are not

actively transmitting data. You

can still make or receive calls.

NOTE In most cases, when your

phone is connected to a UMTS

network (either 3G or HSDPA)

but you are not actively

transmitting data, the 3G icon

appears. The H icon may appear

when your phone is connected

to a HSDPA UMTS network, but

you are not actively transmitting

data.

Your phone is on and a GPRS

data connection is active. You

can still make or receive calls,

but the data transmission is

automatically interrupted.

Your phone is on and an HSDPA

UMTS data connection is active.

You can make and receive calls

and transmit data

simultaneously.

Your phone is connected to an

EDGE network, but you are not

actively transmitting data. You

can still make or receive calls.

W H A T A R E A L L T H O S E I C O N S ?

Y O U R P H O N E

Using a wired headset

Using a phone

headset

You can connect a phone headset for

hands-free operation. You can use either

the headset that came with your

smartphone or a compatible third-party

headset.

IMPORTANT If driving while using a

smartphone is permitted in your area, we

recommend using a headset or hands-free

car kit (both sold separately). However, be

aware that use of a headset that covers

both ears impairs your ability to hear other

sounds. Use of such a headset while

operating a motor vehicle or riding a bicycle

may create a serious hazard to you and/or

others, and may be illegal. If you must use

a stereo headset while driving, place a

speaker in only one ear. Leave the other ear

free to hear outside noises, and do so only

if it is legal and you can do so safely.

Speakers

Microphone

Headset button

The headset button performs different

actions depending on what’s happening on

the phone. Press the headset button once

to perform any of the following tasks:

•

Answer an incoming call

Respond to call waiting

U S I N G

P H O N E H E A D S E T

Y O U R P H O N E

•

Hang up a single active call or all calls on After you set up a connection with a

a conference call if there is no extracted Bluetooth headset or hands-free car kit,

call

you can communicate with that device

whenever it is within range and the

Bluetooth feature on your smartphone is

turned on. The range varies greatly,

depending on environmental factors. The

maximum is about 10 meters (30 feet).

Swap between calls if there is one

active call and one call on hold

NOTE Your smartphone works with

headsets that have a 3.5mm connector

(look for three colored bands on the plug).

When in doubt, ask the third-party headset

manufacturer if the product is compatible

with your smartphone. If you hear a

headset buzz or poor microphone

DID YOU KNOW

If you have both a compatible

Bluetooth headset and a car kit, the one you

connected to your smartphone last becomes

the active device.

performance, your headset may be

incompatible with your smartphone.

If necessary, prepare the device with

which you want to connect to accept a

new connection. Check the device’s

documentation for details. Be sure to

find out if the device has a predefined

passkey that you need to enter on your

smartphone in step 8.

Connecting to a Bluetooth^®hands-free

device

Your smartphone is also compatible with

many headsets and car kits (sold

separately) enabled with Bluetooth^®

wireless technology version 2.0 and earlier

versions.

On your smartphone, press Start

and select Settings.

For a list of compatible hands-free devices

with Bluetooth wireless technology, go to

palm.com/treoproumts-support.

Select the Connections tab, and then

select Bluetooth

U S I N G

P H O N E H E A D S E T

Y O U R P H O N E

Select the Mode tab and check the Turn

on Bluetooth box.

Wait for your smartphone to search for

devices and to display the device list.

Select the Devices tab, and then select

Add new device.

Highlight the device with which you

want to connect and press Next (right

softkey). If the device you want does

not appear, select Refresh.

If prompted, enter a passkey between 1

and 16 digits long and press Next (right

softkey). For some headsets, the

passkey is entered automatically. If you

are not prompted for a passkey, skip to

step 10.

IMPORTANT Some hands-free devices

have a predefined passkey. If your

hands-free device has a predefined

passkey, you can find it in the

documentation for that device. Other

devices provide a screen where you enter

U S I N G

P H O N E H E A D S E T

Y O U R P H O N E

a passkey that you make up. In either case, Using a Bluetooth hands-free device

you must use the same passkey on both

your smartphone and your hands-free

device. We recommend that you use a

passkey of 16 digits, where possible, to

improve the security of your smartphone.

The longer the passkey, the more difficult it

is for the passkey to be deciphered.

To learn how to set up and connect to

Bluetooth devices, see Connecting to a

Bluetooth^®hands-free device.

Here are tips for working with a Bluetooth

hands-free device:

•

To transfer a call from the handset to a

Bluetooth hands-free device during a

call, on the Phone screen, press Menu

(right softkey) and select Turn

If the passkey is not predefined, enter

the same passkey on the other

Bluetooth device and press Finish (right

softkey).

Hands-free On. To transfer the call to

the handset, press Menu (right softkey)

and select Turn Hands-free Off.

10 (Optional) Press Advanced (right

softkey) and make sure that the Hands

Free box is checked. Press Save (right

softkey).

DID YOU KNOW

If you’re using a Bluetooth

hands-free device and it is within range, your

smartphone automatically routes all calls to

the hands-free device instead of to the

earpiece on your smartphone.

11 Press Done (left softkey).

12 Press OK

You can now communicate with this device

whenever it is within range and the

Bluetooth feature on your smartphone is

turned on. The range varies greatly,

depending on environmental factors. The

maximum is about 10 meters (30 feet).

•

To transfer a call from a wired headset

to a Bluetooth headset or car kit that is

within range and with which you’ve

previously set up a partnership

(Bluetooth headset or car kit required,

sold separately), unplug the wired

headset and press the button on the

Bluetooth headset or car kit.

U S I N G

P H O N E H E A D S E T

Y O U R P H O N E

•

To find out how to transfer your

contacts from your smartphone to your

car kit, go to palm.com/

Select the Event list, and then select

the type of call for which you want to

set the ringtone:

treoproumts-support.

Phone: Known Caller: An incoming call

from someone in your Contacts list or

Speed Dial list.

Customizing phone

settings

Selecting ringtones and display notices

You can set different tones for different

types of incoming phone calls and

notifications. You can download MP3,

MIDI, AMR, WAV, and WMA ringtones

directly to your smartphone (see

Downloading files and images from a web

page). You can also download ringtones to

your computer and then email them to your

phone.

Phone: Missed call: A call you did not

answer.

Press Start

On the Personal tab, select Sounds &

Notifications

Select the Notifications tab.

and select Settings.

C U S T O M I Z I N G P H O N E S E T T I N G S

Y O U R P H O N E

Phone: Roaming: A call that comes in

when you’re outside your home mobile

network.

Check the Vibrate when… boxes to

turn the vibrate feature on/off based on

the Ringer switch setting.

Repeat steps 4–7 to select ringtones for

other types of calls.

Phone: Unknown Caller: An incoming

call from someone identified by caller

ID who is not in your Contacts list or

Speed Dial list.

Press OK

DID YOU KNOW

You can add, preview, delete,

Phone: Voice mail: A new voicemail.

and send sounds on your smartphone. You

can also set sounds for messaging

notifications and calendar reminders. See

Selecting Sounds & Notifications.

If you selected Known Caller, Roaming,

or Unknown Caller, select the ring type

and the ringtone. Select the Play

icon to preview the ringtone sound.

Adjusting call and ringer volume

If you selected Missed call or Voice

mail, set the following options:

• Check the Play Sound box if you

want to have a sound played when

the event occurs.

• If you checked the Play Sound box,

then select the sound for the selected

type of call. You can also check the

Repeat box to have the sound repeat.

• (Optional) Select the Play

icon to

preview the sound.

• Check the Display message on

screen box to have a message

displayed when the event occurs.

Volume

C U S T O M I Z I N G P H O N E S E T T I N G S

Y O U R P H O N E

Call volume: While a call is in progress,

Enabling TTY

press Volume (on the side of your

smartphone) to adjust the call volume.

You can enable your smartphone for use

with a TTY/TDD device. A TTY (also known

as a TDD or Text Telephone) is a

telecommunications device that enables

telephone communication for people who

are deaf or hard of hearing, or who have

speech or language disabilities.

Ringer volume: When a call is not in

progress and you are not playing music or a

video, press Volume to adjust ringer

volume.

TIP To turn off the call or ringer volume

completely, press and hold Volume until the

minimum volume is reached. Release the

button, wait two seconds, and then press

Volume again.

Your smartphone is compatible with select

TTY devices. You can connect a TTY/TDD

machine, headset, or hands-free kit to your

smartphone through the headset jack while

in TTY/TDD mode. Please check with the

manufacturer of your TTY device for

connectivity information. Be sure that the

TTY device supports digital wireless

transmission.

Assigning a caller ID ringtone

On your Today screen, press

Contacts (left softkey).

Highlight the contact’s name.

NOTE Not all wireless service providers

support the TTY feature on your

smartphone. Check with your wireless

service provider for information.

Press Menu (right softkey) and select

Edit.

Select Ring tone.

Select a tone for this contact entry.

BEFORE YOU BEGIN Make sure your

smartphone is connected to a TTY/TDD

device using the headset jack. When you

enable TTY, all audio modes are disabled on

your smartphone, including holding the

smartphone up to your ear and listening.

Press OK

C U S T O M I Z I N G P H O N E S E T T I N G S

Y O U R P H O N E

Press Start

and select Settings.

4 Check the Answer incoming calls

without pressing Talk after X rings

box and select the number of rings.

On the Personal tab, select TTY

Check the Enable TTY support box.

If an alert appears, press OK

Press OK

Adding contact numbers from new callers

By default, you are prompted to add

contact entries for numbers that are not

already in your Contacts list. You can turn

this feature on or off.

Setting your phone to automatically

answer calls

Press Start

and select Settings.

On the Personal tab, select Phone

Press Start

and select Settings.

Select the More tab.

On the Personal tab, select Phone

Select the Advanced tab and check or

uncheck the Add new phone number

to Contacts at end of call box.

TIP On the Phone settings screen, press

Down on the 5-way to move the highlight to

the tab area, and then press Right until the

More tab appears.

C U S T O M I Z I N G P H O N E S E T T I N G S

Y O U R P H O N E

Press OK

(Optional) To change the content of the

message, select the text in the box, and

enter the text you want.

Setting options for rejecting a call

By default, when you reject an incoming

call, the caller is sent to voicemail. You can

change this setting so that, in addition to

sending the caller to voicemail, a text

message opens addressed to the caller,

containing default text, that you can send

right away. You can also change the default

text of the message.

Press OK

Blocking calls

You can block (bar) incoming or outgoing

calls. Not all wireless service providers

support the call barring features.

BEFORE YOU BEGIN

•

Make sure that call barring is supported

by your service plan. Check with your

wireless service provider for more

information.

Press Start

and select Settings.

On the Personal tab, select Phone

Select the Advanced tab.

To turn on the text message feature,

check the Reject call with text

message box.

•

Get a call barring password from your

wireless service provider.

C U S T O M I Z I N G P H O N E S E T T I N G S

Y O U R P H O N E

Press Start

and select Settings.

International: All outgoing international

calls are blocked.

On the Personal tab, select Phone

On the Services tab, highlight Call

Barring and select Get Settings.

International except to home

country: All outgoing international calls

are blocked except to the country

where the phone is based.

Select the Block incoming calls list,

and then select one of the options:

All calls: All incoming calls are blocked.

Off: No outgoing calls are blocked.

When roaming: All incoming calls are

blocked when roaming.

Press OK

Enter the call barring password and

press OK

Off: No incoming calls are blocked.

Setting caller ID

Press Start

and select Settings.

On the Personal tab, select Phone

On the Services tab, highlight Caller ID

and select Get Settings.

Select the appropriate option to provide

your caller ID to Everyone or No one,

or Only to contacts.

Select the Block outgoing calls list,

and then select one of the options:

All calls: All outgoing calls are blocked.

C U S T O M I Z I N G P H O N E S E T T I N G S

Y O U R P H O N E

Select the appropriate option to receive

a notification or not.

Press OK

Setting call waiting notification

Press OK

You can choose to be notified when you

receive a call while you are on a call. You

can choose to accept the call or not. See

Answering a second call (call waiting).

Changing your voicemail and text

message service center number

If your wireless service provider changes

the number you call to retrieve voicemail

messages, you can change the number on

your smartphone. You can also change the

number of your text message service

center.

Press Start

and select Settings.

On the Personal tab, select Phone

On the Services tab, highlight Call

Waiting and select Get Settings.

Press Start

and select Settings.

On the Personal tab, select Phone

On the Services tab, highlight Voice

Mail and Text Messages and select

Get Services.

C U S T O M I Z I N G P H O N E S E T T I N G S

Y O U R P H O N E

Select the field for the number you want provider for more information and your

to change, and enter the new number PIN2.

BEFORE YOU BEGIN Get your PIN2 from

your wireless service provider. If you have

entered your PIN2 incorrectly and your SIM

card is locked, obtain your PUK2 from your

wireless service provider.

Press Start

and select Settings.

On the Personal tab, select Phone

Select the More tab.

Next to Fixed Dialing, select Settings.

Press OK

Check the Enable fixed Dialing box.

Enabling fixed dialing

Fixed dialing allows you to restrict your

outgoing calls and messages to selected

phone numbers included in your fixed

dialing list. After the service is activated,

you can call and send messages only to the

phone numbers from the list.

The list is protected by a PIN2 code. If you

enter an incorrect PIN2 more times than

allowed by your wireless service provider,

the SIM card locks. After the SIM card

locks, you need the PUK2 to unlock the

SIM card. Contact your wireless service

C U S T O M I Z I N G P H O N E S E T T I N G S

Y O U R P H O N E

Enter your PIN2 and press Done (left

Select the Select your network type

list, and then select one of the

following:

softkey). If your SIM card is locked,

enter your PUK2 and press Done (left

softkey).

Press Menu (right softkey) to add,

delete, or edit the phone numbers in the

list.

Press OK

TIP If your wireless service provider changes

the PIN2 code, you need to change it on your

smartphone. Press Start and select Settings.

On the Personal tab, select Phone. Select the

PIN2 tab, and then select Change PIN2.

Auto: Automatically selects a network.

GSM: Connects only to GSM networks.

Manually selecting your wireless band

UMTS: Connects only to UMTS (3G or

HSDPA) networks.

IMPORTANT The wireless band setting is

preset for optimum performance. Do not

change this setting unless instructed to do

so by a representative from your wireless

service provider.

Select the Select your GSM/UMTS

Band list, and then select either Auto or

one of the bands listed. The band

options differ depending on your

wireless service provider.

Press Start

and select Settings.

Press OK

On the Personal tab, select Phone

Select the Band tab.

C U S T O M I Z I N G P H O N E S E T T I N G S

Y O U R P H O N E

Manually selecting your network settings

To change your preferred network,

select Set Networks, check the box

next to the networks you want, and

select your order of preference.

IMPORTANT The network settings are

preset for optimum performance. Do not

change these settings unless instructed to

do so by a representative from your

wireless service provider. The network

settings options vary according to your

wireless service provider.

Press OK

Selecting broadcast channel options

Broadcast channel settings let you set

options for incoming system messages

from your wireless service provider.

Press Start

and select Settings.

On the Personal tab, select Phone

Press Start

and select Settings.

Select the Network tab.

On the Personal tab, select Phone

To switch to another network, select

Find Network and select an available

network.

Select the More tab.

Under Broadcast Channels, check the

Enable box and select Settings.

From the Network Selection list, select

Check the Receive channel list box.

an option:

Automatic: The network connection is

automatically made.

Manual: Network connections are

manually made. If you are manually

selecting a network, select a network

from the list of available networks.

C U S T O M I Z I N G P H O N E S E T T I N G S

Y O U R P H O N E

Select the Language list, and then

select the language in which you want

to receive channel messages.

Select the Select items to receive list,

and then select the type of messages

you want to receive. To create new

items, select New, enter the item name

and channel number, and press OK

Press OK

C U S T O M I Z I N G P H O N E S E T T I N G S

CHAPTER

Synchronizing information

Synchronizing means that information that has been entered or

updated in one place—your Palm^®Treo^™Pro smartphone, your

computer, or your corporate server—is automatically updated

in the other. There’s no need to enter information twice. Some

types of synchronization can happen on an automated

schedule, so you don’t even have to think about it.

After you get into the habit of synchronizing regularly, you’ll

know what a powerful tool synchronization is for transferring,

updating, and backing up large amounts of information on your

smartphone.

Benefits

•

Quickly enter and update

information on your computer and

your smartphone

•

Send photos and videos to your

smartphone from your desktop

computer

•

Protect your information

S Y N C H R O N I Z I N G I N F O R M A T I O N

desktop sync software on your computer

to synchronize in one of several ways, or

you may be able to synchronize wirelessly

with an Exchange server. You can also

maximize your sync options and sync with

both an Exchange server and desktop sync

software.

Synchronization

overview

This chapter discusses using desktop sync

software and other methods to synchronize

your smartphone and your computer.

Synchronizing with desktop sync

software

When you synchronize, info you enter on

your smartphone, your computer, or your

corporate server is automatically updated

in the other location. There’s no need to

enter the info twice. This is true whether

you sync with your computer using

desktop synchronization software (see

Synchronizing over a Bluetooth connection.

The sync application on your smartphone is

called ActiveSync. The name of the

desktop sync software on your computer

depends on your computer’s operating

system.

Windows XP: The desktop sync software

synchronization) or wirelessly with your

company’s Exchange server using

is called ActiveSync^®desktop software.

Windows Vista: The desktop sync

software is called Windows Mobile Device

Center.

Microsoft Exchange ActiveSync (see

Setting up wireless synchronization).

You install the software by connecting your

smartphone to your computer. You must

install this software even if you have

already installed a previous version of

desktop sync software. See for

instructions.

How do I

synchronize?

There are a number of ways to make

synchronization occur. You can install

S Y N C H R O N I Z A T I O N O V E R V I E W

S Y N C H R O N I Z I N G I N F O R M A T I O N

After you install desktop sync software,

you can synchronize by connecting your

smartphone to your computer using any of

the following:

What can I

synchronize?

USB cable: See Synchronizing using the

USB cable.

If you have Microsoft Office Outlook^®2003

or later installed on your computer, you can

synchronize information in these

applications:

Bluetooth^®wireless technology: See

Infrared (IR): See Synchronizing over an

infrared connection.

Synchronizing wirelessly with the server

You can set up your smartphone to

synchronize email and other information

wirelessly with Microsoft Exchange Server

2007 or Exchange Server 2003 using

Microsoft Exchange ActiveSync (see

Setting up wireless synchronization). If you

choose this method, synchronization takes

place automatically after setup.

The information in these applications

synchronizes with Outlook by default

whether you use desktop sync software or

wireless synchronization with Microsoft

Exchange ActiveSync.

NOTE If you decide to sync wirelessly, you

don’t have to install the desktop sync

software, but we strongly recommend that

you do. You need the desktop sync

software to synchronize pictures, videos,

music files, and other info directly with

your computer.

W H A T C A N

S Y N C H R O N I Z E ?

S Y N C H R O N I Z I N G I N F O R M A T I O N

You can remove applications or add others

to the list of applications that synchronize.

For example, you can change settings to

synchronize Word, Excel, PowerPoint,

OneNote, and PDF files, as well as

pictures, music, videos, and other types of

files (see Changing which applications

sync). If you want to synchronize music or

other files that appear in the Windows

Media Player Mobile library on your

smartphone (see Windows Media Player

Mobile), you need Windows Media Player

10 or later on your computer.

TIP If you don’t have Outlook installed on your

computer, you can download a trial version of

Outlook 2007. On your smartphone, press

Start and select Settings. Select the System

tab, select PC Setup, and then select Set up

my PC. Connect your smartphone to your

computer using the USB cable. On the screen

that appears on your computer, select the link

to download a trial version of Outlook 2007.

If you set up synchronization with desktop

sync software, information in the Favorites

application is synchronized by default as

well.

TIP If you don’t have Windows Media Player

installed on your computer, you can download

it for free from microsoft.com.

DID YOU KNOW Synchronizing Favorites gives

you an easy way to get favorites from the web

browser on your computer into the web

browser on your smartphone. Just add them

to the folder called Mobile Favorites, which

shows up in your computer's browser. When

you sync, they become available on your

smartphone as well. Backup copies of any

favorites that you add on the smartphone

browser are also stored in the Mobile

Favorites folder.

If you want to synchronize with a personal

information manager (PIM) other than

Microsoft Office Outlook, you must install a

third-party solution. Contact the PIM’s

vendor to learn if software is available for

your smartphone.

W H A T C A N

S Y N C H R O N I Z E ?

S Y N C H R O N I Z I N G I N F O R M A T I O N

This table lists the types of info you can

synchronize and the methods to use.

Info type

Method

Where to learn more

Outlook Contacts, Desktop sync software

Setting up wireless synchronization

Calendar, Tasks

Outlook Email

(sync with computer) or

Exchange ActiveSync

(direct sync with server)

synchronization or

Desktop sync software or Setting up your computer for

Exchange ActiveSync

synchronization or

Setting up wireless synchronization

Word, Excel,

PowerPoint,

OneNote, PDF

files

Desktop sync software

Synchronizing your Microsoft Office

files

Music, video, and Desktop sync software

picture files that

are in your

and Windows Media

Player

Synchronizing Windows Media Player

Windows Media

Player Mobile

library

library files

W H A T C A N

S Y N C H R O N I Z E ?

S Y N C H R O N I Z I N G I N F O R M A T I O N

Info type

Method

Where to learn more

Music, picture,

and video files

that are not in

your Windows

Media Player

Mobile library

Desktop sync software

Synchronizing Windows Media Player

library files (Windows Vista)

Outlook Notes

Desktop sync software

Files to be

transferred to an

expansion card

(see Installing applications onto an

System requirements

Setting up your

computer for

synchronization

Your computer must meet the following

minimum system requirements:

•

Windows XP Service Pack 2 or

Windows Vista (later versions may also

be supported)

Before you can synchronize with your

computer, you must have the current

version of the desktop sync software

installed.

•

32MB of available memory (RAM)

170MB of free hard disk space

Available USB port

S E T T I N G U P Y O U R C O M P U T E R F O R S Y N C H R O N I Z A T I O N

S Y N C H R O N I Z I N G I N F O R M A T I O N

•

USB cable (included with your

smartphone)

In setup mode, you can do the following:

•

Install the desktop sync software.

Adobe Flash Player (required to run the

installation program)

Download a trial version of Outlook

2007.

•

Download a copy of this User Guide to

your computer.

TIP If you do not have Adobe Flash Player on

your computer, you can download it for free

from adobe.com.

Visit Palm support online.

BEFORE YOU BEGIN If you are installing

the software on a computer at work, make

sure your company allows you to install

new software. Contact your company’s

IT department for help.

Installing the desktop sync software

NOTE If you’re transferring info from a

previous Windows Mobile^®device or from

a Palm OS^®by ACCESS device, you can

learn more about how to move content,

such as pictures, music, and files, to your

smartphone by going to palm.com/

treoproumts-support.

Close any applications that are currently

running on your computer, including

those running in the background. Your

computer must have all its resources

available to install the software.

You need the USB cable that came with

your smartphone to install the desktop

sync software. The cable connection

between your smartphone and your

computer can operate in two modes: setup

mode and sync mode. The first time you

connect your smartphone to your

computer, the connection is automatically

set to setup mode, so that you can

complete installation.

Plug the USB cable into an available

USB port on your computer or into a

powered USB hub connected to your

computer.

S E T T I N G U P Y O U R C O M P U T E R F O R S Y N C H R O N I Z A T I O N

S Y N C H R O N I Z I N G I N F O R M A T I O N

When you connect your smartphone to

your computer in setup mode, an

application checks to see if your

computer has the current version of the

desktop sync software installed.

TIP For best performance, plug your USB

cable directly into a USB port on your

computer. If your computer has USB ports on

both the front and back, we suggest using the

back port. If you use a USB hub, make sure it’s

a powered hub.

If your computer has the current version

of the software installed, the mode

switches to sync mode, and you are

ready to sync. You can sync now by

clicking Sync your PC and Treo, or

simply reconnect your smartphone and

your computer to sync in the future (see

Synchronizing using the USB cable).

Connect the USB cable to your

smartphone by inserting it into the

microUSB connector on the bottom of

the smartphone.

If your computer doesn’t have the

current version of the sync software

installed, go to the next step.

On your computer, select Install sync

software on your PC and follow the

installation instructions that appear on

both your computer and your

smartphone. If prompted on a Windows

Vista computer, click Continue.

S E T T I N G U P Y O U R C O M P U T E R F O R S Y N C H R O N I Z A T I O N

S Y N C H R O N I Z I N G I N F O R M A T I O N

Switching between setup mode and sync

mode

TIP Your smartphone is being charged when it

is connected to your computer using the USB

cable. If you never want to sync through this

connection, but only charge your smartphone,

you need to turn off setup mode. When the

Setup screen appears on your computer, on

your smartphone, press Cancel (right softkey),

and then press Exit (right softkey).

After the first time you connect your

smartphone to your computer, the

connection switches from setup mode to

sync mode. In sync mode, your

smartphone synchronizes with your

computer every time you connect them

using the USB cable, provided you have the

current version of the desktop sync

software installed on your computer.

After you complete installation, the

mode switches to sync mode, and you

are ready to sync. You can sync now by

clicking Sync your PC and Treo, or

simply reconnect your smartphone and

your computer to sync in the future (see

Synchronizing using the USB cable).

The connection stays in sync mode unless

you manually switch it to setup mode. For

example, you may be using sync mode but

decide you want to download the trial

version of Outlook 2007, so you need to

switch to setup mode. After you finish

working in setup mode, the connection

automatically switches back to sync

Desktop software installation also creates

a folder for your smartphone on your

computer. When your smartphone is

connected to your computer, opening My

Computer or Windows Explorer (Windows

XP) or Computer (Windows Vista) displays

an icon representing your smartphone.

Double-clicking this icon displays folders

containing items you synchronized, such as

music files, pictures, and videos.

mode—you don’t need to do anything.

IMPORTANT Even if you are in sync

mode, synchronization cannot take place

unless you have the desktop sync software

installed on your computer. If you did not

install the software during initial setup but

want to synchronize, switch to setup mode

so that you can install the software.

S E T T I N G U P Y O U R C O M P U T E R F O R S Y N C H R O N I Z A T I O N

S Y N C H R O N I Z I N G I N F O R M A T I O N

On your smartphone, press Start

and select Settings.

•

Change which applications synchronize.

In ActiveSync desktop software on a

Windows XP computer, enter settings

to synchronize wirelessly with Microsoft

Exchange Server 2003 or 2007.

Select the System tab, and then select

PC Setup

Select Set up my PC.

Press OK

DID YOU KNOW

You can also change which

Connect your smartphone to your

computer to run Setup.

applications synchronize (see Changing which

applications sync) and enter settings to

synchronize wirelessly (see Setting up

wireless synchronization) in the ActiveSync

app on your smartphone. Whether you enter

changes on your smartphone or on your

computer, the changes are transferred to the

other location the next time you synchronize.

Using the desktop sync software

After you install the desktop sync software,

synchronization happens by default

anytime you connect your smartphone to

your computer, as described in

Synchronizing using the USB cable. You

can also open the desktop sync software

window on your computer to perform the

following tasks:

To open the desktop sync software, do one

of the following:

Windows XP: To open the ActiveSync

desktop software window, double-click the

ActiveSync

icon in the taskbar in the

lower-right corner of your computer screen.

•

Install applications from your computer

to your smartphone (see Installing

applications from your computer) or to

an expansion card inserted into the

expansion card slot on your smartphone

expansion card).

S E T T I N G U P Y O U R C O M P U T E R F O R S Y N C H R O N I Z A T I O N

S Y N C H R O N I Z I N G I N F O R M A T I O N

whether changes you made on the

computer or on the smartphone need to be

synchronized.

TIP If the ActiveSync icon does not appear in

the taskbar, click Start > Programs >

Microsoft ActiveSync to open the

ActiveSync window.

Synchronizing

TIP You can enter a setting to have the

ActiveSync window open automatically when

you connect your computer and your

smartphone. In the ActiveSync window, select

File > Connection Settings, and check the

Open ActiveSync when my device

connects box.

NOTE If you synchronize more than one

device with the same computer, each

device must have a unique name. To create

a custom device name for your

smartphone, press Start

and select

Settings. Select the System tab, and then

select About . Select the Device ID tab

and enter a name and description.

Windows Vista: To open Windows Mobile

Device Center, click Start > All Programs

> Windows Mobile Device Center.

Plug the USB cable into an available

USB port or into a powered USB hub on

your computer.

Synchronizing using

the USB cable

Connect the USB cable to your

smartphone by inserting it into the

microUSB connector on the bottom of

the smartphone.

After you install the desktop sync software

(see Installing the desktop sync software),

every time you connect your smartphone

to your computer, the desktop sync

software automatically turns on and checks

S Y N C H R O N I Z I N G U S I N G T H E U S B C A B L E

S Y N C H R O N I Z I N G I N F O R M A T I O N

• If you don’t see the correct icon, make

sure the desktop sync software that

came with your smartphone is

running on your computer.

• If you have any problems

synchronizing, see Synchronization for

troubleshooting suggestions.

TIP Your smartphone contains Sprite Backup, a

backup and restore application that backs up

information that is not synchronized with

Outlook. This app also preserves your

information and settings if your smartphone is

ever lost or stolen, and it protects your info

during a hard reset. To access this app, press

Start, select Programs, and then select

Sprite Backup.

Check for synchronization progress:

Setting up wireless

synchronization

Windows XP: Look for the animated

ActiveSync

icon at the top of your

smartphone screen and the ActiveSync

icon in the taskbar on your

computer.

Does your company use Microsoft Outlook

as its email solution? Does your company

also use Microsoft Exchange Server 2003

or 2007 as its email server? If so, you may

be able to wirelessly synchronize the email

and other Outlook info on your smartphone

Windows Vista: Look for the animated

connection

icon at the top of your

smartphone screen.

S E T T I N G U P W I R E L E S S S Y N C H R O N I Z A T I O N

S Y N C H R O N I Z I N G I N F O R M A T I O N

and the same info stored on the Exchange

server using Microsoft Exchange

ActiveSync.

Server account. Work with your system

administrator to gather the following info,

and then follow the steps in this section to

set up an account:

If you are using Exchange Server 2007, or

Exchange Server 2003 that has been

upgraded to Service Pack 2, you may be

able to take advantage of the additional

features of Microsoft Direct Push.

Microsoft Direct Push is a two-way

wireless delivery method that keeps your

Outlook information always up-to-date and

provides more efficient communication

between the server and your smartphone.

It includes features like Global Address

List, Tasks Over The Air (OTA), and

IP-based push updating of Calendar and

Messaging.

•

Mail server address and domain name.

•

The username and password you use to

access your corporate mail server.

•

Security connection: Does your server

use an encrypted (SSL) connection?

Security measure: Is it OK to store your

corporate email password on your

smartphone?

TIP If you installed ActiveSync desktop

software on a Windows XP computer, you

may have already set up your smartphone to

synchronize wirelessly with the server. To

check, press Start, select Programs, and

then select ActiveSync. Press Menu (right

softkey). If Configure Server appears instead

of Add Server Source, wireless sync is already

set up, and you can skip this procedure.

DID YOU KNOW

Because your desktop copy of

Outlook also syncs with the server, whatever

is synchronized to the server from your

smartphone also shows up in Outlook on your

computer; and whatever you enter or change

in Outlook on your computer syncs to the

server and then shows up on your

Press Start

and select Programs.

smartphone.

Select ActiveSync

Press Menu (right softkey) and select

Add Server Source.

BEFORE YOU BEGIN To synchronize

wirelessly, you need to set up an Exchange

S E T T I N G U P W I R E L E S S S Y N C H R O N I Z A T I O N

S Y N C H R O N I Z I N G I N F O R M A T I O N

Enter the email address you use to

access email from your corporate

Exchange server. Check the box to have

the setup process get your Exchange

server settings from the Internet.

TIP The Exchange server settings are case-

sensitive. Be sure to enter uppercase and

lowercase letters properly.

Check the Save password box.

Press Next (right softkey).

Enter the username and password you

use to access your corporate mail

server, and enter the Exchange server

domain.

TIP If you found out from your system

administrator that it is not OK to store your

corporate email password on your

smartphone, don’t check the Save password

box; you must synchronize manually (see

Initiating a wireless sync manually).

Press Next (right softkey).

If prompted, enter the server address.

Check the This server requires an

encrypted (SSL) connection box if

your server uses an encrypted

connection.

NOTE You can’t see your password as you

enter it, so be careful. Be sure Caps Lock

and Option Lock are not on unless you

need them. For info on how to enter

characters, see Entering lowercase and

uppercase letters and Entering numbers,

punctuation, and symbols.

S E T T I N G U P W I R E L E S S S Y N C H R O N I Z A T I O N

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10 Press Next (right softkey) and check the 12 Press Finish (left softkey).

boxes for the types of information you

want to synchronize with the Exchange

server.

Synchronization with your Exchange

server begins automatically. A status

bar appears onscreen indicating sync

progress.

You can set a schedule for synchronization

to take place anytime info is updated on

either your smartphone or the server or at

certain intervals (see Setting the

synchronization schedule), or allow

synchronization to take place only when

you initiate it manually (see Initiating a

wireless sync manually).

Setting the synchronization schedule

11 (Optional) Highlight an item and select

Settings to change the synchronization

settings for that type of information.

Settings are not available for all items.

You can set a synchronization schedule in

either of the following situations:

If you use Microsoft Exchange Server

2007, or Microsoft Exchange Server 2003

with Service Pack 2: By default, wireless

sync takes place anytime info is updated

on either your smartphone or the server

using Microsoft Direct Push. To save

battery life, however, you can set

TIP To automatically download more of an

incoming email message than the default

setting, select E-mail in step 11 and select a

higher number from the Download size limit

list. If you don’t increase this setting, you can

manually download the rest of the message at

your convenience.

synchronization to take place at intervals

that you specify.

TIP To set the rules for fixing sync conflicts,

press Menu (right softkey) and select

Advanced.

S E T T I N G U P W I R E L E S S S Y N C H R O N I Z A T I O N

S Y N C H R O N I Z I N G I N F O R M A T I O N

If you use Microsoft Exchange Server

2003 that is not upgraded to Service

Pack 2: By default, wireless sync does not

take place automatically. Set a

synchronization schedule to have sync take

place either anytime info is updated on

your smartphone or the server, or at certain

intervals.

Off-peak times: Sets the frequency for

low-traffic time periods such as late at

night.

Use above settings when roaming:

Sets the frequency while you are

roaming outside your wireless service

provider’s network. You should keep

this box checked to ensure that wireless

sync works properly.

Press Start

and select Programs.

Select ActiveSync

Send/receive when I click Send: Sets

whether items are sent as soon as you

select Send in the Messaging

Press Menu (right softkey) and select

Schedule.

application, or whether they are held

until the next synchronization.

Press OK

Initiating a wireless sync manually

If you want to control exactly when a

wireless sync takes place, or if it is not OK

to store your corporate email password on

your smartphone, you can initiate sync

manually.

Set any of the following options:

To set up manual sync, follow the

preceding procedure, Setting the

synchronization schedule. In the Peak

times and Off-peak times lists, select

Manually.

Peak times: Sets the frequency for

high-traffic time periods such as when

you are at work or when email volume

is high.

S E T T I N G U P W I R E L E S S S Y N C H R O N I Z A T I O N

S Y N C H R O N I Z I N G I N F O R M A T I O N

To initiate a manual sync, press

Start and select Programs.

Select ActiveSync

Press Sync (left softkey).

Do one of the following:

Windows XP: On your computer,

right-click the ActiveSync

the taskbar in the lower-right corner of

the screen, and select Connection

Settings.

icon in

Windows Vista: Click Start > All

Programs > Windows Mobile Device

Center. Select Connect without

setting up your device, and then

select Connection settings.

Other ways to

synchronize

Synchronizing over a Bluetooth

connection

Check the Allow connections for one

of the following box and select

Bluetooth.

You can synchronize your computer and

smartphone using Bluetooth wireless

technology.

On your smartphone, press Start

and select Settings.

BEFORE YOU BEGIN Make sure your

computer is equipped with Bluetooth

wireless technology. You may need to go to

your computer manufacturer’s website to

download required software. Check the

documentation that came with your

computer for information.

Select the Connections tab, and then

select Bluetooth

Select the Mode tab and check the Turn

on Bluetooth box.

Press Start

and select Programs.

Select ActiveSync

Press Menu (right softkey) and select

Connect via Bluetooth.

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If this is the first time you’re making a

Bluetooth connection to this computer,

follow the onscreen prompts to set up a

Bluetooth partnership with this

computer. See Connecting to devices

with Bluetooth^®wireless technology for

more information on partnerships.

Set up your computer to receive

infrared beams. See ActiveSync Help on

your computer for details.

Point the IR port directly on your

smartphone at your computer’s IR port.

On your smartphone, press Start

and select Programs.

10 Select Sync.

Select ActiveSync

11 When synchronization has finished,

press Menu (right softkey) and select

Disconnect Bluetooth.

Press Menu (right softkey) and select

Connect via IR.

Select Sync.

Synchronizing over an infrared

connection

Synchronizing with multiple computers

You can set up your smartphone to

synchronize with up to two computers as

well as with Exchange Server 2003 or 2007.

When synchronizing with multiple

computers, the items that you synchronize

appear on all the computers.

If your computer has an IR (infrared) port,

you can synchronize with your computer

wirelessly using the IR port on your

smartphone.

BEFORE YOU BEGIN

•

Make sure your computer is equipped

with an IR port.

For example, if you set up to sync your

smartphone with two computers named

C1 and C2, when you sync Contacts and

Calendar on your smartphone with both

computers, you get the following results:

•

Turn on the feature to receive beamed

information on your smartphone (see

T u rning on the option to receive

beamed information).

•

The contacts and calendar appointments

that were on C1 are now also on C2.

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S Y N C H R O N I Z I N G I N F O R M A T I O N

•

The contacts and calendar appointments

that were on C2 are now also on C1.

The contacts and calendar

appointments from both computers are

on your smartphone.

NOTE Microsoft Office Outlook^®email can

synchronize with only one computer.

Changing which

applications sync

Do any of the following:

• Check the box next to any items you

want to synchronize. If you cannot

check a box, you might have to

uncheck a box for the same

You must select sync options if you want to

synchronize notes, pictures, and other

types of files.

information type elsewhere in the list.

• Uncheck the box next to any items

you want to stop synchronizing.

Press Start

and select Programs.

Select ActiveSync

TIP To end the sync relationship between your

smartphone and a computer so that items are

no longer synchronized with that computer,

select the computer name on the ActiveSync

screen on your smartphone, and then select

Delete.

Press Menu (right softkey) and select

Options.

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• Highlight an item and select Settings

to customize the settings for that

item. Settings are not available for all

items.

Stopping

synchronization

For detailed information on synchronizing

Word documents, Excel spreadsheets, and

PowerPoint presentations, see

If you ever need to manually stop a

synchronization that’s in progress, follow

these steps:

Synchronizing your Microsoft Office files.

For detailed information on synchronizing

pictures, videos, and music files, see

Synchronizing your pictures, videos, and

music. For information on changing email

sync options, see Changing email

download settings: Outlook email

accounts.

Press Start

Select ActiveSync

Press Stop (left softkey).

and select Programs.

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S T O P P I N G S Y N C H R O N I Z A T I O N

104

CHAPTER

Your email

You already know how efficient email is for staying in touch.

Now your Palm^®Treo^™Pro smartphone brings you a new level

of convenience: email on the go. Enjoy the ease and speed

of communicating with friends, family, and colleagues

anywhere you can access your wireless service provider’s data

network.

You can send photos to your friends and family, or create

Microsoft Word or Excel files and send them to your

colleagues. You can also receive attachments to view and edit

at your convenience.

Benefits

•

Receive photos, sound files, Word

and Excel files, and more

•

Save messages from your

computer to view at a convenient

time

•

Attach and send files of almost any

type

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Y O U R E M A I L

2007, or Exchange Server 2003 with

Service Pack 2.

Setting up email

Entering settings for an email account

BEFORE YOU BEGIN

You can use the Messaging application on

your smartphone to access the many kinds

of email you may use: corporate, ISP, and

web-based (like Gmail and Yahoo! Mail).

Before you can send and receive email on

your smartphone, you need to decide

which type of email account you want to

access. The setup process is different for

each email account type, so it is very

important that you select the correct type

to send and receive email.

•

Before you use your smartphone to

send or receive messages, consult your

wireless service provider for pricing and

availability of email services and data

rate plans.

•

Make sure your phone is on and you’re

inside a coverage area before you send

or receive messages.

If you want delivery of Microsoft Office

Outlook^®email using Microsoft Direct

Push, make sure that your IT

organization uses Exchange Server

Email account type Type of email you can access How to set up

POP/IMAP

You can obtain email from an

ISP or Internet email account

such as AOL, or from a small

See Setting up a POP/IMAP

account in the Messaging

application: Common email

business or corporate Internet providers or Setting up a POP/

email account.

IMAP account in the Inbox

application: Other email

providers.

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Email account type Type of email you can access How to set up

Microsoft Exchange You can retrieve corporate

See Setting up wireless

synchronization.

Server

email using a Microsoft

Exchange server. You can

access email wirelessly if your

company is using Microsoft

Exchange ActiveSync^®.

You may need to check with

your IT organization to ensure

that Exchange ActiveSync^®is

supported and to obtain the

configuration settings.

Hotmail

You can use Windows Live to

access mail from your

See Using Windows Live^TM

web-based Hotmail account.

NOTE Windows Live is not

supported by all wireless

service providers.

Free web-based

You can access mail from

Yahoo! and other free

web-based systems.

Access the email website

directly using your

smartphone’s web browser.

Setting up a POP/IMAP account in the

Messaging application: Common email

providers

DID YOU KNOW Some web-based email

providers such as Yahoo! and Gmail allow you

to configure your email account so that you

can access it from the Messaging application

on your smartphone instead of from your web

browser. Check the provider’s website for

information.

Follow this procedure if you have a

common email provider, for example, AOL,

EarthLink, or Yahoo!. If you are setting up

the Messaging application to work with

your corporate email account, or you have a

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Y O U R E M A I L

less common email provider, see Setting

up a POP/IMAP account in the Inbox

application: Other email providers.

your password each time you access

this account, do not check this box.

DID YOU KNOW

Checking the Save password

BEFORE YOU BEGIN Ask your email

provider or system administrator for your

account username and password if you

don’t know them.

box makes it easier to check your email,

because you don’t have to enter your

password each time. Leaving the box

unchecked keeps your email more secure,

because no one can download messages

without entering your password.

Press Messaging

Select Setup E-mail.

Press Next (right softkey).

Enter the email address that you want

to set up, and enter your password for

this account.

If the setup process finds your account

settings, press Next (right softkey).

If a screen appears displaying an option

to try to get email settings automatically

from the Internet, see Setting up a POP/

IMAP account in the Inbox application:

Other email providers and continue with

step 5 of that procedure.

Enter your name and, if you want,

change your account display name to

something meaningful. For example, if

this is your work email account, you can

change the display name to “Work” or

your company’s name.

If you want your password entered

automatically, check the Save

password box. If you want to enter

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TIP To maximize battery life and minimize data

charges, set a less frequent interval for

sending and receiving email.

Review all download settings: Select

this option to change download

settings. See Changing email download

settings: Other email accounts for

information.

10 Press Finish (right softkey). If

prompted, select OK to download

messages for this account now.

Press Next (right softkey).

(Optional) Select either of the following:

Setting up a POP/IMAP account in the

Inbox application: Other email providers

You can set up an account in the

Messaging application to send and receive

email messages using an email account

that you have with an Internet service

provider (ISP), an email account that you

access using a VPN server connection

(such as a work account; see Connecting to

a VPN), or any other IMAP or POP email

account.

Automatic Send/Receive: Set the time

interval for automatically sending and

receiving email, from every 5 minutes

to once a day. If you do not want to

automatically download messages,

select Manually.

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BEFORE YOU BEGIN Work with your

email provider or system administrator to

gather the following info:

4 If you want your password entered

automatically, check the Save

password box. If you want to enter

your password each time you access

this account, do not check this box.

•

Account type (POP3 or IMAP).

Mail server name for receiving mail.

Your username and password.

Any special security requirements.

DID YOU KNOW

Checking the Save password

box makes it easier to check your email,

because you don’t have to enter your

password each time. Leaving the box

unchecked keeps your email more secure,

because no one can download messages

without entering your password.

Password security: Find out whether it’s

OK to store your corporate email

password on your smartphone.

•

Mail server name for sending mail.

Press Messaging

If a screen appears with a message that

the setup process has found your

account settings, go to Setting up a

POP/IMAP account in the Messaging

application: Common email providers

and continue with step 6 of that

procedure.

Select Setup E-mail.

Enter the email address that you want

to set up, and enter your password for

this account.

If the following screen appears, check

the box if you want the setup process to

try to get your account settings from

the Internet.

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Internet e-mail: Select this option if you

access email from any type of email

account except a corporate account that

uses an Exchange server.

Exchange server: Select this option if

you access email from a corporate

email account using an Exchange

server.

Custom domain: Select this option if

the part of your email address after the

@ symbol is not the same as your email

provider name. For example, select this

option if your email address is

“user@mycompany.com” but your

actual email provider is “live.com.” If

you select this option, press Next (right

softkey) and enter your actual email

provider domain name.

Press Next (right softkey).

If you did not check the box in step 5 or

the setup process does not find account

settings, press Next (right softkey).

If prompted, select one of the following

as your email provider:

Press Next (right softkey).

10 Enter your name and, if you want,

change your account display name to

something meaningful. For example, if

this is your work email account, you can

change the display name to “Work” or

your company’s name.

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14 Press Next (right softkey).

15 Enter your account username and

password.

16 If you want your password entered

automatically, check the Save

password box. If you want to enter

your password each time you access

this account, do not check this box.

DID YOU KNOW

Checking the Save password

11 Press Next (right softkey).

box makes it easier to check your email,

because you don’t have to enter your

password each time. Leaving the box

unchecked keeps your email more secure,

because no one can download messages

without entering your password.

12 Enter the name of the incoming mail

server.

TIP If you found out from your system

administrator that it is not OK to store your

corporate email password on your

smartphone, don’t check the Save password

box.

17 Press Next (right softkey).

18 Enter the name of the outgoing (SMTP)

mail server, set whether the server

requires authentication, and set

whether the server requires you to use

your account and password to send

email.

13 Select the Account type list, and then

select POP3 or IMAP4.

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21 (Optional) Select either of the following:

19 Select Advanced Server Settings, set

SSL requirements for incoming and

outgoing email, and select the type of

connection to use for sending and

receiving email.

Automatic Send/Receive: Set the time

interval for automatically sending and

receiving email, from every 5 minutes

to once a day. If you do not want to

automatically download messages,

select Manually.

TIP To maximize battery life and minimize data

charges, set a less frequent interval for

sending and receiving email.

Review all download settings: Select

this option to change download

settings; see Changing email download

settings: Other email accounts for

information.

20 Press Done (left softkey). On the

outgoing mail server screen, press

Next (right softkey).

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22 Press Finish (right softkey). If

prompted, select OK to download

messages for this account now.

Sending and

receiving messages

DID YOU KNOW On the Accounts tab in

Selecting which email account to use

Messaging Options, an asterisk appears next

to the account you most recently accessed.

If you set up more than one email account

on your smartphone (see Setting up email),

you can select the account you want to use

to view or send messages in one of two

ways:

Editing and deleting accounts

NOTE To delete an Outlook Email account,

use the ActiveSync application, not the

Messaging application. To delete a Hotmail

account you set up using Windows Live,

use the Windows Live application.

•

By default, when you open the

Messaging application, a list of all of

your email accounts appears. Select the

account you want.

•

If you turn off the option to display the

list of accounts (see Customizing your

email settings), when you open the

Inbox application, the last account you

were using is displayed. Press Right

or Left to cycle through your

Press Messaging

Press Menu (right softkey) and select

Options.

Do one of the following:

To delete an account: Highlight the

account you want, press and hold

accounts until the name of the account

you want appears in the title bar.

Center

, and then select Delete.

To edit an account:, Select the

account, select the account feature you

want to edit, and go through the

screens to change the settings you

want to edit.

TIP Also press Right or Left to switch to a

different account after you are finished

working in the first account you selected.

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Creating and sending an email message

• If the recipient’s name and mobile

number are not in your Contacts list,

enter the full mobile number or email

address.

Press Messaging

Select the account you want to use to

send a message.

• Separate addresses with

semicolons (;). Enter a semicolon by

Press Menu (right softkey) and select

New.

pressing Option

• Need to enter an underscore? Press

Alt and select the character. It’s

+ K.

Enter the recipient’s email address:

the second character in the list.

TIP To display the Cc and Bcc address fields,

navigate to the To field and press Up on the

5-way.

To confirm that addresses you enter are

valid, press Menu (right softkey) and

select Check Names. An alert appears

if any names or address you’ve entered

are not valid.

• Enter the first letters of the recipient’s

first or last name, the first and last

initials separated by a space, or the

email address. If a match is found in

your Contacts list, select the name.

Select Subject and enter a title for the

message.

Press Down

to go to the body of the

• If the recipient’s name is in an online

address book, you can find the name

and add it. See Using an online

address book.

message. Enter your message, or press

Menu (right softkey) and select My

Text. Select the phrase you want. To

add a new My Text phrase, select Edit

My Text Messages in the list.

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(Optional) To attach an item to the

message, press Menu (right softkey)

and select Insert. Select the type of

item you want to attach, and then select

the file or record a voice note.

TIP Press Menu (right softkey) and select

Save to Drafts if you need to finish

composing your message later.

TIP To save memory on your smartphone, turn

off the option to save sent messages in the

Saved folder. In the Inbox, press Menu (right

softkey) and select Tools > Options. Select

the Message tab and uncheck the Keep

copies of sent items in Sent folder box.

TIP You can send an email message with a file

attached from directly within other

applications on your smartphone; see Sending

email messages from within another

application

Receiving email messages

How you receive email messages depends

on the type of account you are using and

how you synchronize:

(Optional) Press Menu (right softkey)

and do one or both of the following:

• Select Spell Check. When the spell

•

If you synchronize wirelessly with your

Exchange server using Microsoft

Exchange ActiveSync, new email

messages are sent to your smartphone

when they appear on the server,

according to the schedule you set up

(see Setting the synchronization

schedule), or when you manually initiate

a sync (see Initiating a wireless sync

manually.

check is complete, press OK

• Select Message Options. Select the

Priority list, select a priority setting

for the message, and press OK

TIP You can use the Message Options screen

to select a language for the message. For

certain types of email accounts, you can also

set a security level and a permission level.

10 Press Send (left softkey).

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Y O U R E M A I L

•

For all other types of accounts,

including ISP accounts and accounts

you access using a VPN server

TIP If you sync email with Microsoft Exchange

Server 2003 or 2007, you can synchronize

messages in subfolders you create. In the

Inbox, press Menu (right softkey) and select

Tools > Manage Folders. Folders containing

subfolders display a +. Select the + to view

the subfolders. Check the box to the left of

any subfolder you want to sync.

connection (typically a work account;

see Connecting to a VPN), message

retrieval depends on the option you

chose from the Automatic Send/

Receive list during account setup (see

Setting up a POP/IMAP account in the

Messaging application: Common email

providers or Setting up a POP/IMAP

account in the Inbox application: Other

email providers), as follows:

TIP If you synchronize email with Microsoft

Exchange Server 2007, and you receive a

message containing a link to a document on

SharePoint or an internal file server, you can

view the document by selecting the link.

If you chose a time interval: Your

smartphone automatically checks for

and downloads new messages

according to that interval.

•

If you use desktop sync software to

synchronize your smartphone with your

computer, messages in Outlook on your

computer are transferred to your

smartphone when you connect your

computer and your smartphone (see

Connecting your smartphone to your

computer).

If you chose Manually: Follow these

steps to send and receive messages:

Press Messaging

Select the account for which you want

to send and receive messages.

Press Menu (right softkey) and select

Send/Receive to synchronize your

smartphone with your email server.

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TIP Partially downloaded messages appear in

the message list with a partial envelope icon

to the left of the subject. To view the full

message, either press Menu (right softkey)

and select Download Message, or open the

message and select Get the rest of this

message. The full message is downloaded

the next time you manually or automatically

retrieve messages.

DID YOU KNOW

You can receive and open

attachments in a number of different formats,

including PDF. PDF file attachments open in

Adobe Reader LE on your smartphone (see

Adobe^®Reader^®LE).

TIP To store attachments on an expansion

card, insert the card into your smartphone’s

expansion card slot, press Menu (right

softkey) and select Tools > Options. Select

Storage and check the When available, use

this storage card to store attachments box.

DID YOU KNOW You can view messages sent

as HTML with the HTML formatting intact.

Opening attachments

If you are synchronizing with Outlook on

your computer and want to download

attachments automatically, do the

following:

Unread messages containing attachments

display this icon

for partially

downloaded messages and this icon

for fully downloaded messages. To open an

attachment, do one of the following:

Press Start

and select Programs.

Select ActiveSync

For fully downloaded messages: Open

the message and select the attachment

name.

Press Menu (right softkey) and select

Options.

Select E-mail, and then select

Settings.

For partially downloaded messages:

Open the message and select Get the rest

of this message. After the message has

been downloaded, select the attachment

name to open it.

Check the Include file attachments

box.

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(Optional) To automatically download

Press Next twice, and then select

either Get full copy of messages and

When getting full copy, get

attachments or Entire message,

depending on the option displayed.

attachments up to a certain size only,

check the Only if smaller than box and

enter the maximum attachment size.

Press OK

To automatically download attachments

from an IMAP4 email account (typically an

ISP account) or an account that you access

using a VPN server connection (typically a

work account; see Connecting to a VPN),

do the following:

DID YOU KNOW

Embedded images and objects

cannot be received as attachments, unless

you have an IMAP4 email account with TNEF

disabled. Note that TNEF must be enabled to

receive meeting requests.

Press Messaging

Do one of the following:

Working with email

messages

If the account list is displayed: Press

Menu (right softkey) and select

Options.

Adding a contact from an email message

If the message list for a specific

account is displayed: Press Menu

(right softkey) and select Tools >

Options.

You can add a contact name or email

address to your Contacts list directly from

the To, cc, or bcc field of an email

message. You can select the name or

address from either an outgoing or an

incoming message, and you can either

create a new contact or add the

On the Accounts tab, select the IMAP4

account name.

Press Next (right softkey) until you

reach Server information, and then

select Options.

information to an existing contact.

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In an open message, highlight the name

or address of the contact you want to

add.

DID YOU KNOW

When you enter or edit a

contact phone number from a message, you

can insert one or more two-second pauses by

pressing Menu (right softkey) and selecting

Insert Pause. You can also insert an indefinite

pause that allows you to respond to dialing

instructions by pressing Menu (right softkey)

and selecting Insert Wait.

Press Center

Press Save (left softkey).

Select <New Contact> to create a new

contact entry for this name or address,

or select an existing contact to add the

name or address to that entry.

Adding an online address book

Many email servers, including servers

running Microsoft Exchange Server, can

verify names with an online address book,

also called a directory service or a Global

Address List (GAL). After you create and

enable an email account, the Messaging

application checks your contacts list and

then the directory service to verify names

that you enter in the To, cc, and bcc fields.

BEFORE YOU BEGIN Do the following:

Enter or edit the contact information.

•

Ask your system administrator for the

name of the directory service and the

server, and whether authentication is

required for accessing an online address

book.

Press Save (left softkey).

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•

If your company is using Exchange

(Optional) Check the Check name

against this server box to enable this

directory service.

Server 2007 or Exchange Server 2003

upgraded to Service Pack 2, you must

first synchronize with the Exchange

server to enable the GAL to find a

contact.

Select OK.

TIP To delete a directory service, highlight it,

press and hold Center on the 5-way, and then

select Delete.

Press Messaging

Do one of the following:

If the account list is displayed: Press

Menu (right softkey) and select

Options.

Using an online address book

You can access contact information, such

as an email address or phone number, from

your organization’s online address book or

GAL. To access a GAL, make sure you are

accessing either Exchange Server 2007 or

Exchange Server 2003 upgraded to Service

Pack 2. This feature is useful only if you

know the exact name as it appears in the

directory.

If the message list for a specific

account is displayed: Press Menu

(right softkey) and select Tools >

Options.

Select the Address tab.

Select the address book you want to

check for email addresses, and then

select Add.

DID YOU KNOW

You can use the Global

Enter the name of the directory service.

Enter the server name.

Address List to find a contact. In Contacts,

press Menu (right softkey) and select

Company Directory. When sending a

meeting request, select Attendees, press

Menu (right softkey), and select Company

Directory.

If your server requires authentication,

check the box and enter your username

and password.

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BEFORE YOU BEGIN Add access to an

online address book to your smartphone

(see Adding an online address book).

Press Messaging

Select the account containing the

message you want to find.

Begin typing the word or phrase you

want to find. This can appear in any of

the address fields or the subject field.

The list display changes to show only

those messages containing the letters

you have entered.

In a new message, select the To field.

Press Menu (right softkey) and select

Add Recipient.

Press Menu (right softkey) and select

Company Directory.

Enter the contact name as it appears in

the directory and press Find (left

softkey). You must spell the contact

name correctly.

Continue entering letters to narrow the

display until the message you want

appears.

Select the message to open it.

TIP When you sync with Outlook on your

computer, disable your online address books

to avoid errors. Press Menu (right softkey) and

select Tools > Options. Select Address,

select each online address book, and uncheck

the Check name against this server box. Be

sure to turn this option back on if you

DID YOU KNOW

If you synchronize with

Microsoft Outlook 2007, you can also find

messages stored on your mail server.

Replying to a message

Open the message to which you want

to reply.

synchronize other email accounts.

Press Reply (left softkey).

Finding messages

Enter any text you want to add.

You can find messages containing a

specific word or phrase. The find feature

searches names, email addresses, and

subject lines.

(Optional) Select Edit sender’s

message to edit the original sender’s

message text that you include in your

reply.

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Press Send (left softkey).

To delete a message you are reading:

•

Press Menu (right softkey) and select

Delete.

DID YOU KNOW If you reply to a message sent

as HTML, the reply is sent in HTML also.

To delete messages from the message list:

TIP To reply to both the sender and all other

addressees, open the message, press Menu

(right softkey), and select Reply > Reply All.

Highlight the message(s) you want to

delete. To highlight multiple consecutive

messages, tap and drag the stylus

across the messages in the list.

Forwarding a message

Press Delete (left softkey).

Open the message you want to

forward.

Select Ye s to confirm the deletion.

Press Menu (right softkey) and select

Reply > Forward.

To delete all messages at once:

Press Menu (left softkey) and select

Tools > Clear “[account name].”

Address the message and enter any

text you want to add.

Select Ye s to confirm the deletion.

(Optional) Select Edit sender’s

message to edit the original sender’s

message text that you include in your

reply.

Messages you delete are moved to the

Deleted Items folder. To remove these

items from your smartphone completely,

press Menu (right softkey) and select

Tools > Empty Deleted Items.

Press Send (left softkey).

Deleting messages

Sorting your messages

You can delete a message you are reading,

or you can delete one or more messages

from the message list.

You can sort the messages in any folder.

Go to the Inbox or other folder you want

to sort.

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Press Menu (right softkey) and select

Tools > Sort By.

Press and

hold...

To...

Select Message Type, From (sender),

Received (date received), or Subject.

Fully download a partially

downloaded message

Synchronize your

Using email shortcuts

smartphone with the server

to get and send new

messages

You can perform common email tasks by

pressing and holding certain keys on the

keyboard. Highlight or open the message

you want, and then press and hold any of

the following:

Adding a signature to your outgoing

messages

Press and

hold...

You can use a different signature with each

email account.

To...

View all email shortcuts

DID YOU KNOW

The default signature text for

Reply to the sender of a

message and all other

addressees

all accounts is “Sent from my Treo

smartphone.”

Reply to the sender only

Press Messaging

Mark a message read or

unread

Do one of the following:

If the account list is displayed: Press

Menu (right softkey) and select

Options.

Flag a message for follow up

Move a message between

folders

Forward a message

Delete a message

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If the message list for a specific

Highlight the text in the box at the

bottom of the screen, and enter the

signature text you want to use.

account is displayed: Press Menu

(right softkey) and select Tools >

Options.

Press OK

On the Accounts tab, select

Signatures.

Customizing your

email settings

Select the account for which you want

to create a signature.

When you customize settings for an email

account, the options you choose apply to

that account only.

Press Messaging

Do one of the following:

If the account list is displayed: Press

Menu (right softkey) and select

Options.

Check the Use signature with this

account box to add this signature to

new messages you create with this

account.

If the message list for a specific

account is displayed: Press Menu

(right softkey) and select Tools >

Options.

(Optional) Check the Use when

replying and forwarding box to add

this signature to messages you reply to

or forward with this account.

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On the Accounts tab, highlight the

account you want and set any of the

following options:

TIP If the Display account picker when

opening Messaging box is unchecked,

repeatedly press Right or Left on the 5-way

after you open the Messaging application to

cycle through your accounts.

Select the Message tab and set any of

the following options:

Security: Set whether you receive a

warning message before you open a

URL or file link that is not on your

smartphone.

Display account picker when opening

Messaging: Set whether a list of your

email accounts appears when you open

the Messaging application, allowing you

to select the one you want to use. If the

box is unchecked, the Messaging

application opens to the last account

you used.

When replying to e-mail, include

body: Set whether the body of a

message you received appears in your

response to that message.

Keep copies of sent items in Sent

folder: Set whether messages you

send are stored in the Sent folder.

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Warn when deleting messages in the

Check names using these address

books: Set which directory services

you want to check for email addresses.

message list: Set whether a

confirmation message appears when

you delete one or more messages from

the message list.

Add: Enables you to add directory

services to the list of online address

books.

After deleting or moving a message:

Set what you want to see after you

delete or move an email message you

are reading: the account Inbox or the

next message.

Select the Storage tab and set any of

the following options:

Select the Address tab and set any of

the following options:

In Contacts, get e-mail addresses

from: Set whether you want to check

Contacts in addition to any directory

services for email addresses.

When available, use this storage card

to store attachments: Set whether you

want to automatically store email

attachments on an expansion card (sold

separately). You must have a card

inserted in your smartphone’s

expansion card slot to select this option.

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Empty deleted items: Select

Do one of the following:

Immediately to have the Deleted folder

emptied anytime you delete a message.

Select On connect/disconnect to have

the folder deleted anytime you open or

quit the Messaging application. Select

Manually to manually empty the

Deleted folder.

If the account list is displayed: Press

Menu (right softkey) and select

Options.

If the message list for a specific

account is displayed: Press Menu

(right softkey) and select Tools >

Options.

TIP If you choose to manually empty the

Deleted folder, you delete messages from this

folder in the same way that you delete any

other messages (see Deleting messages).

Select your Outlook email account.

TIP If you select the account name and

nothing happens, the Messaging application is

currently synchronizing messages for that

account. Wait until synchronization stops, and

select the name again.

Press OK

Changing email download settings:

Outlook email accounts

Select any of the following options:

You can customize the download options

for an Outlook email account you

synchronize with your computer or with an

Exchange server.

NOTE To change options for other types of

email accounts, see Changing email

download settings: Other email accounts.

Press Messaging

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Download the past: Sets the number

of days’ worth of email to be retrieved

for each automatic or manual sync.

exceeds the maximum size, you must

download it manually (see Opening

attachments).

Message format: Sets the format for

sending and receiving messages. If you

select HTML, messages sent to you as

HTML are received with their formatting

intact. If you select Plain Text, all

(Optional) Select Advanced, and then

select any of the following options:

messages are received as plain text.

Download size limit: Sets the size of

an incoming message that is

automatically downloaded. For any

message that exceeds this size, you

must manually download the rest of the

message. Selecting a higher limit

means that more of your messages are

fully downloaded, but message retrieval

might take longer. You can also choose

to download message headers only,

regardless of size.

Encrypt all outgoing e-mail

messages: Sets whether outgoing

messages should be encrypted for extra

security. Encryption helps prevent

eavesdropping, which occurs when a

hacker intercepts and reads your email

messages.

Include file attachments: Sets

whether to download attached files with

a message.

Sign all outgoing e-mail messages:

Sets whether messages should be

given a digital signature as an extra

security measure. A signature helps

prevent impersonation and tampering.

Only if smaller than: Sets the

maximum size of attachments that can

be downloaded. If an attachment

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Choose Certificate: Sets the certificate

If the message list for a specific

to use as a digital signature.

account is displayed: Press Menu

(right softkey) and select Tools >

Options.

My e-mail addresses: Sets the

addresses to which the security

measures should be applied.

Select the email account you want.

Press OK

TIP If you select the account name and

nothing happens, the Messaging application is

currently synchronizing messages for that

account. Wait until synchronization stops, and

select the name again.

Changing email download settings: Other

email accounts

You can customize the download options

for each email account that you have with

an Internet service provider (ISP) or that

you access using a VPN server connection

(typically a work account).

Select Send/Receive Schedule.

NOTE To change options for a Microsoft

Office Outlook E-mail account, see

Changing email download settings:

Outlook email accounts.

Press Messaging

Do one of the following:

If the account list is displayed: Press

Menu (right softkey) and select

Options.

Select either of the following:

Automatic Send/Receive: Sets the

time interval for automatically

downloading email, from every

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5 minutes to once a day. If you do not

want to automatically download

messages, select Manually.

Send/receive when I click Send: Sets

whether you can manually send and

receive messages, in addition to

automatically downloading them.

Download messages: Sets the number

of days’ worth of email to be retrieved

for each automatic or manual retrieval.

Use automatic send/receive schedule

when roaming: Sets whether

automatic downloading takes place

when you are roaming. This may result

in higher connection charges than

downloading while in your home

network.

TIP To save memory, limit the number of

emails that are downloaded to your

smartphone by selecting a larger time interval

for automatically downloading messages or a

smaller time interval for how many days’

worth of messages are downloaded.

When deleting messages: Sets

whether messages should be deleted

from the mail server when you delete

them on your smartphone, or whether

messages you delete on your

smartphone should remain on the

server.

Select Advanced Settings, and then

select any of the following:

Press Done (left softkey) twice.

Select Download Size Settings.

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Select either of the following:

means more of your messages will be

fully downloaded, but message retrieval

might take longer. You can also choose

to download message headers only,

regardless of size.

10 Press Done (left softkey).

Selecting which folders sync: Outlook

email accounts

When you synchronize Outlook email

either using the sync cable or wirelessly

with an Exchange server, messages in the

following folders sync by default: Inbox,

Outbox, Drafts, Sent, and Deleted Items.

You can set other folders to sync, or turn

off sync for certain folders.

Message format: Sets the format for

sending and receiving messages. If you

select HTML, messages sent to you as

HTML are received with their formatting

intact. If you select Plain Text, all

messages are received as plain text.

Press Messaging

Select your Outlook email account.

DID YOU KNOW

Messages sent to you as plain

text are always received as plain text, even if

you select HTML.

Press Menu (right softkey) and select

Manage Folders.

Message download limit: Sets the

size of an incoming message that is

automatically downloaded. For any

message that exceeds this size, you

must manually download the rest of the

message. Selecting a higher limit

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Working with

meeting invitations

You can receive meeting invitations on your

smartphone in the same way that you

receive email messages.

NOTE Use the Calendar application to

create meeting invitations on your

smartphone; see Sending a meeting

request.

Check the box next to any folder name

to sync that folder. Uncheck the box to

remove that folder from sync. If the

folder name does not have a box next to

it, the folder syncs by default and you

cannot turn off sync for that folder.

Here are the key features of meeting

invitations:

•

Meeting invitations appear on your

smartphone in the Messaging

application, not in the Calendar

application.

(Optional) If a + appears next to a folder

name, that folder contains subfolders.

Tap the + to display the subfolders, and

check or uncheck the box next to any

subfolder name to include or remove it

from sync.

•

From within the Messaging application,

you can accept, decline, or tentatively

accept a meeting invitation.

Press OK

If you accept an invitation, the meeting

shows up as an appointment in the

Calendar application.

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•

You can reply to and forward meeting

invitations in the same way as email

messages.

Sending email

messages from

within another

application

Press Messaging

Select the account you want.

Select a meeting invitation to open it.

Meeting invitations are displayed with

this icon:

You can send files such as pictures, videos,

and ringtones as attachments to email

messages (see Creating and sending an

email message).

Do one of the following:

To accept the invitation: Press

Accept (left softkey), select whether to

edit (include comments with) your

response, and then select OK.

You can send certain files as attachments

from within the application where the file is

created or stored. For example, if you take

a picture with the camera on your

smartphone, you can select an option to

send the picture as an attachment to an

email message. You can also use this

feature with videos and sound files. For

details, see the chapter on the specific

application.

To decline or tentatively accept the

invitation: Press Menu (right softkey)

and select Decline or Tentative.

You can also use menu items to propose a

new time, reply to the sender, and flag the

invitation for follow-up.

TIP If you receive an updated meeting

invitation, you can again choose to accept,

decline, or tentatively accept. If you receive a

meeting cancellation, you don’t need to do

anything.

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CHAPTER

Your text and multimedia

messages

If you need to get a short message to a friend or a co-worker

fast, send a text message from your Palm^®Treo^™Pro

smartphone to their mobile phone or email address.

If you need more than text to express yourself, use multimedia

messaging to give your message extra impact by adding a

photo, video, or sound file.

Benefits

•

Enjoy quick communication

•

Share pictures and videos

•

Use text messaging to chat with

friends

Be as simple or as creative as you

want

137

In this chapter

Sending and receiving text and multimedia messages . . . . . . . . . . 139

Setting message preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

Using Windows Live^TM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Y O U R T E X T A N D M U L T I M E D I A M E S S A G E S

BEFORE YOU BEGIN

Sending and

receiving text and

multimedia

•

Before you use your smartphone to

send or receive messages, consult your

wireless service provider for pricing and

availability of text messaging services.

•

Make sure that your phone is on and

that you’re inside a coverage area (see

messages

You can use the Messaging application to

send and receive brief text messages

(SMS) and multimedia messages (MMS).

Press Messaging

Select SMS\MMS.

Press Menu (right softkey) and select

New > SMS.

Creating and sending a text message

Enter the recipient’s name, mobile

phone number, or email address:

Each text message can have up to 160

characters. You can send a message of

more than 160 characters, but the

message may be split into several

messages. If you send a text message to

an email address, the email address is

deducted from the 160-character count.

DID YOU KNOW You can send and receive text

messages even while you are on a phone call.

This is easiest when using a hands-free

headset or the speakerphone.

• Enter the first letters of the recipient’s

first or last name, the first and last

initials separated by a space, or the

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email address. If a match is found in

your Contacts list, select the name.

TIP To add a new My Text phrase, select Edit

My Text Messages in the list.

• If the recipient’s name is in an online

address book, you can find the name

and add it. See Using an online

address book.

TIP Some symbols can’t be used in text

messages. Invalid characters are automatically

replaced by the Messaging application.

• If the recipient’s name and mobile

number are not in your Contacts list,

enter the full mobile number or email

address.

(Optional) To attach a file to the

message, press Menu (right softkey),

select Insert, and then select the file

type you want to insert.

• Separate addresses with

semicolons (;). Enter a semicolon by

DID YOU KNOW

A vCard is a Contact entry. A

vCalendar is a Calendar appointment or a task.

If you attach a file to a text

pressing Option

• Need to enter an underscore? Press

Alt and select the character. It’s

+ K.

DID YOU KNOW

message, you can convert it to a multimedia

message. Press Menu (right softkey), select

Advanced Composer, and then see Creating

and sending a multimedia message for

instructions.

the second character in the list.

To confirm that addresses you enter are

valid, press Menu (right softkey) and

select Check Names. An alert appears

if any names or address you’ve entered

are not valid.

(Optional) Press Menu (right softkey)

and select Spell Check.

Enter your message, or press Menu

(right softkey), select My Text, and then

select a predefined phrase you want to

insert.

(Optional) To receive a notification that

the message has been delivered, press

Menu (right softkey), select Message

Options, and check the Request

message delivery notification box.

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10 Press Send (left softkey).

TIP Press Menu (right softkey) and select

Save to Drafts if you need to finish

composing your message later.

Previewing a text message with an

attached file

When you attach a file to a text message,

you can preview the message and view

detailed information about the attached file.

If you are sending the message to a

contact, you can also view information

about the contact.

• To view detailed information about the

message, press Menu (right softkey)

and select Show > Message Detail.

• To view detailed information about a

recipient who is in your Contacts list,

press Menu (right softkey) and select

Show > Contact Details.

Create a text message and attach a file

to it (see Creating and sending a text

message).

Press Menu (right softkey) and select

Preview.

TIP Press Menu (right softkey) when you have

a contact’s details displayed to see several

other options, like permanently blocking future

messages from this contact.

Do either of the following. Press OK

when you have finished.

To view detailed information about the

attached file, press Contents (left

softkey), and then press Properties (left

softkey).

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IMPORTANT If your smartphone is

enrolled with a Yona server, you cannot

send and receive multimedia messages

from your smartphone.

TIP If the file is a picture or video, press EXIF

(left softkey) to view additional information

about the file.

TIP Press Menu (right softkey) when you are

viewing a message’s contents to see several

other options, like saving the attached file with

a new name.

BEFORE YOU BEGIN

•

Before you use your smartphone to

send or receive messages, consult your

wireless service provider for pricing and

availability of multimedia messaging

services.

Press OK

twice to return to the

message.

Creating and sending a multimedia

message

•

Make sure that your phone is on and

that you’re inside a coverage area (see

Multimedia messages consist of pictures,

videos, text, and sounds presented as one

or more slides. You can include any of the

following items:

Press Messaging

Select SMS\MMS.

Press Menu (right softkey) and select

New > MMS.

Ringtones: MIDI

Enter the recipient’s mobile phone

number or email address:

Sound clips: AMR, WAV

Pictures: JPG, GIF, BMP

Videos: 3GPP, 3GPP2, MPEG4

Outgoing multimedia messages can be up

to 300KB by default, but your wireless

service provider may have a different

maximum message size.

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• Separate addresses with

semicolons (;). Enter a semicolon by

pressing Option

• Need to enter an underscore? Press

Alt and select the character. It’s

+ K.

the second character in the list.

TIP To display the Cc and Bcc address fields,

navigate to the To field and press Up on the

5-way.

• Enter the first letters of the recipient’s

first or last name, the first and last

initials separated by a space, or the

email address. If a match is found in

your Contacts list, select the name.

Select Subject and enter a title for the

message.

Select one or more of the following:

Insert picture/video: Enables you to

insert a picture or video. You can take a

new picture or video with the built-in

camera or insert an existing item.

• If the recipient’s name is in an online

address book, you can find the name

and add it (see Using an online

address book).

Insert text here: Enables you to enter a

text caption or message for the slide

you inserted. You can also tap any of the

following icons:

• If you have recently called or sent a

message to the recipient, press

Menu (right softkey), select Add

Recipient > From Call History, and

then select the recipient.

Insert an emoticon.

• If the recipient’s name and mobile

number are not in your Contacts list,

enter the full mobile number or email

address.

Insert a web favorite.

Insert a predefined phrase.

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Insert a Contacts entry.

repeat step 7 to add another slide in this

message.

Insert a Calendar appointment

or task.

TIP If you add more than one slide to a

message, tap the arrows in the lower right

corner of the screen to scroll among the

slides. To delete a slide, scroll to the slide you

want, press Menu (right softkey), and select

Slides > Delete Slide.

Press Done (left softkey) when you

have finished.

TIP On the text entry screen, select menu

items for text size and color, and for the

background color.

(Optional) To add a vCard (Contacts

entry), vCalendar (Calendar

appointment or task), or other file type

to a message, press Menu (right

softkey) and select Attachment. Press

Menu (right softkey) again and select

the type of file you want to add.

Insert audio: Enables you to record a

message, such as a voice caption for a

picture, or insert an existing sound, such

as a ringtone. To record a new sound,

tap the record

icon in the lower-left

corner of the screen, select Record,

and record the sound. Select Add when

you have finished recording.

TIP To remove an attachment, press Menu

(right softkey) and select Attachment.

Highlight an attachment, press Menu (right

softkey), and select Delete. To remove all

attachments, press Menu (right softkey) and

select Delete All.

TIP To remove an inserted item, press Menu

(right softkey), select Remove, and then

select the item you want to remove.

To change the background color for the

message, press Menu (right softkey),

select Options, select Background,

and then select the color you want.

(Optional) Press Menu (right softkey)

and select Slides > Insert Slide and

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10 To change the positioning of text and

graphics in the message, press Menu

(right softkey), select Options, and then

select Text Layout. Select the

On the message compose screen,

press Menu (right softkey) and select

Slides > Organize Slides.

positioning that you want, and press

Done (left softkey).

11 Press Send (left softkey).

DID YOU KNOW

You can send a special type of

multimedia message, called a VoiceMail, that

contains just an audio clip you record. Press

Menu (right softkey) and select New >

VoiceMail. Record the clip, address the

message, and press Send (left softkey).

Do any of the following:

TIP You can send your message as a text

message. This may save on data charges, but

you may lose some formatting, and the

message text may be truncated. Press Menu

(right softkey) and select Send via SMS.

Move a slide: Highlight the slide, press

Menu (right softkey), and select Move

Forward or Move Backward.

Change display time for slides: Tap a

black arrow beneath a slide to increase

or decrease the duration. The minimum

duration is two seconds.

TIP To save your message as a template for

future messages, press Menu (right softkey)

and select Template > Save as Template.

Insert slides: Press Insert (left softkey).

Organizing slides within a multimedia

message

Remove slides: Press Menu (right

If your message contains more than one

slide, you can change the order of the

slides and change the duration for each

slide during playback.

softkey) and select Delete.

Press OK

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Setting options for an outgoing

multimedia message

Select any of the following:

Delivery: Sets whether to send the

message now or after a certain time

interval. For example, if you are

currently roaming, you might want to

wait to send messages until you are in

your home network to save data

charges.

You can set send options for a single

multimedia message. You can also set

options for all multimedia messages you

send and receive (see Customizing

additional multimedia message settings).

Press Messaging

Expiration: Sets how long messages

remain available to be sent if the

recipient’s phone or email address is not

available when you originally send the

message. For example, if your

messages generally contain information

that will not be useful to recipients after

an hour, you can set the validity for one

hour. Select Maximum to allow

Select SMS\MMS.

Press Menu (right softkey) and select

New > MMS.

Select Custom to create your own

message, or select a template.

Press Menu (right softkey) and select

Options > Send Options.

messages to remain available for the

maximum period of time permitted by

your wireless service provider.

Priority: Sets High, Medium, or Low

priority.

Category: Sets the message type.

Some recipients may block certain

types of messages or allow only certain

types of messages.

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Delivery/Read report: Sets whether

Reply (left softkey): Opens the message

you want to receive confirmation that

in chat view so you can view its full

the message has been delivered or has contents and reply to the sender (see

been read.

Using Messaging to chat).

Menu (right softkey) > Delete: Deletes

the new message.

TIP To set the options you select as the default

for all outgoing multimedia messages, press

Menu (right softkey) and select Set as

default. To restore the original default

settings, press Menu (right softkey) and

select Restore factory default.

Menu (right softkey) > Call sender: Dials

the sender’s phone number.

Menu (right softkey) > Save as read: Puts

the message in your SMS\MMS Inbox as

read.

Press Done (left softkey).

Menu (right softkey) > Dismiss:

Dismisses the notification and puts the

message in your SMS\MMS Inbox as

unread.

Receiving text messages

When your phone is on and you are in a

wireless coverage area, you automatically

receive new text messages.

If you have multiple messages, the

notification includes the number of

messages.

When a new message notification appears,

select one of the following options:

Receiving multimedia messages

You can set your smartphone to

automatically download new multimedia

messages or to notify you that messages

are ready to download.

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When a new message notification appears, Viewing a text message

select one of the following options:

To open a text message, do one of the

following:

•

Press Messaging

and select

SMS\MMS. From the Inbox, select the

message you want to view.

From a notification, select Reply. The

message opens in chat view so you can

view its full contents and reply to the

sender (see Using Messaging to chat).

Hide (left softkey): Dismisses the

notification.Menu (right softkey) > View:

Opens the message in chat view so you

can view its full contents and reply to the

sender (see Using Messaging to chat).

Viewing a multimedia message

To open a multimedia message, do one

of the following:

Menu (right softkey) > Dismiss:

Dismisses the notification and puts the

message in your SMS\MMS Inbox as

unread.

• Press Messaging

and select

SMS\MMS. From the Inbox, select

the message you want to view.

If you have multiple messages, the

notification includes the number of

messages.

• From a notification, press Menu (right

softkey) and select View. The

message opens in chat view

displaying the sender and subject (see

Using Messaging to chat).

Select the message in chat view to view

the full message with any inserted

images or files.

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With the message open, do any of the

following:

TIP Press Menu (right softkey) when you have

a contact’s details displayed to see several

other options, like permanently blocking future

messages from this contact.

View detailed information about the

attached file: Press Contents (left

softkey), and then press Properties (left

softkey).

TIP Press Menu (right softkey) when you are

viewing a message’s contents to see several

other options, like saving the attached file with

a new name.

Forward the message: Press Menu

(right softkey) and select Forward.

DID YOU KNOW

When viewing a multimedia

Reply to the message: Press Menu

(right softkey), select Reply, and then

select a reply method: MMS, SMS, or

VoiceMail.

message containing multiple slides, you can

press Right on the 5-way to move to the next

slide, or press Left on the 5-way to move to

the previous slide.

View detailed information about the

message: Press Menu (right softkey)

and select Show > Message Detail.

Press OK

Using Messaging to chat

View detailed information about a

recipient who is in your Contacts list:

Press Menu (right softkey) and select

Show > Contact Details.

When you exchange more than one

message with a single contact, the

messages you exchange with that person

are grouped into a chat session. When you

select a chat session from your message

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list, the upper part of the screen displays all

messages you’ve exchanged with this

contact, and the lower part provides a text

entry area.

If an incoming message has a file

attached, it appears in the chat list with

this icon:

. Select the message to

open it and view the attachment.

To close the chat session and return to

Press Messaging

the account Inbox, press OK

Select SMS\MMS.

NOTE In the Inbox, all messages from a

chat session are displayed as one item: a

single conversation. To view individual

messages within the conversation, select it

to reopen the chat session.

To start a new chat or continue an

existing chat, select the message to

which you want to reply. The message

opens in chat view.

DID YOU KNOW

While chat view remains open,

any new messages you receive from your chat

partner appear directly on the screen, and you

do not get a new message notification.

Using links in messages

When you receive a text message that

contains a telephone number, email

address, or URL, you can dial the number,

send an email message, or go to the web

page immediately. Your smartphone

automatically opens the appropriate

application from the link.

Enter your message. You can use any of

the menu commands described in

Creating and sending a text message.

Press Send (left softkey).

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Open a message in the Inbox or another

folder.

Use the 5-way to select the phone

number, email address, or URL (appears

as underlined blue text).

For phone numbers, confirm or change

the number and press Call (left softkey).

If you receive a multimedia message that

contains a phone number, email address,

or URL, tap the item to open a menu of

actions you can perform.

Enter or edit the contact information.

Press Save (left softkey).

Adding a contact from a message

DID YOU KNOW

When you enter or edit a

You can add a contact name, phone

contact phone number from a message, you

can insert one or more pauses by pressing

Menu (right softkey) and selecting Insert

Pause. You can also insert an indefinite pause

that allows you to respond to dialing

number, or email address to your Contacts

list directly from a received message. You

can either create a new contact or add the

information to an existing contact.

instructions by pressing Menu (right softkey)

and selecting Insert Wait.

In an open message or chat session,

select the name, phone number, or

address of the contact you want to add.

Sorting your messages

Select Yes.

You can sort the messages in any folder.

Select <New Contact> to create a new

contact entry for this name or address,

or select an existing contact to add the

name or address to that entry.

Go to the Inbox or other folder you want

to sort.

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Press Menu (right softkey) and select

Tools > Sort By.

Messages you delete are moved to the

Deleted Items folder. To remove these

items from your smartphone completely,

press Menu (right softkey) and select

Tools > Empty Deleted Items.

Select Message Type, From (sender),

Received (date received), or Subject.

Deleting messages

Go to the Inbox or other folder

containing the message you want to

delete.

Setting message

preferences

Do one of the following:

• To delete one message, highlight it.

You can set options for both text and

multimedia messages in the Messaging

application. You can set options for all

messages and for multimedia messages

only.

NOTE If you highlight a conversation

containing multiple messages, all of the

chat messages are marked for deletion.

• To delete multiple consecutive

messages, tap and drag with the

stylus to highlight all the messages

you want to delete.

You can also set send options for a single

text message (see Creating and sending a

text message) and for a single multimedia

message (see Setting options for an

outgoing multimedia message).

• To delete all messages at once, press

Menu (right softkey) and select Tools

> Clear “SMS\MMS” and skip to

step 4.

Customizing settings for text and

multimedia messages

Press Delete (left softkey).

Press Messaging

Select Yes to confirm the deletion.

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Do one of the following:

Use Unicode when necessary:

Automatically converts a message to

Unicode language if the receiving

device requires it.

If the account list is displayed: Press

Menu (right softkey) and select

Options.

Press OK

If the message list for a specific

account is displayed: Press Menu

(right softkey) and select Tools >

Options.

Customizing additional multimedia

message settings

BEFORE YOU BEGIN If you want to enter

new server information or change existing

server information in step 6 below, obtain

the following from your wireless service

provider or your multimedia message

service center:

Select SMS\MMS.

Select either or both of the following:

•

Server name

•

Gateway

•

Port number

•

Server address

•

Connection method

Maximum size of outgoing messages

WAP version

•

Request delivery notifications:

Indicates whether you want to receive a

confirmation when a message is

delivered.

•

Press Messaging

Select SMS\MMS.

Press Menu (right softkey) and select

MMS Options.

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On the Preferences tab, select any of

the following:

Allow read report: Sets whether you

want to receive confirmation that the

message has been read.

Retrieval mode: Sets whether

multimedia messages are downloaded

automatically both when you are in your

home network and are roaming,

messages are downloaded when you

are in your home network only, or you

receive a prompt to download

multimedia messages manually.

Select the Blacklist tab to view names

and phone numbers that you have

blacklisted. To remove an entry from the

blacklist, tap and hold on the entry with

the stylus and select Delete.

Save sent messages: Specifies that

sent multimedia messages are to be

saved in the Saved folder on your

smartphone.

Select the Servers tab and do one of

the following. Press Done (left softkey)

when you have finished.

TIP To free up storage space on your

smartphone, uncheck this option.

View or edit existing server

information: Select the server name.

Reject all messages: Indicates that all

incoming messages are to be rejected.

Enter new server information: Select

New. To enter or edit server

information, use the information you

obtained from your wireless service

provider or multimedia message service

center.

Allow delivery report: Sets whether

you want to receive confirmation that

the message has been delivered.

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storage, greater message security, and

easier filing of messages.

TIP To see all of the server options, tap and

drag the scroll bar with the stylus.

Windows Live Messenger: Enables you to

see who’s online and exchange instant

messages (IM). Make calls to phones and

computers (including video calls) and

exchange pictures and other files.

Set a server as the default for

sending multimedia messages

Highlight the server name and select

Set As Default.

Press OK

Using Live Search

Press Start

and select Programs.

Select Windows Live

Using Windows

Live^TM

In the search bar at the top of the

screen, enter the text you want to find.

Press Center

NOTE Windows Live^TMis not supported by

all wireless service providers.

Select the item you want from the

search results. If the item you want

does not appear, select More to see

more results.

Windows Live is a set of services that

combines online search features, email,

and instant messaging:

Setting up Windows Live Mail

BEFORE YOU BEGIN Y o u must have an

existing Windows Live, MSN, or Hotmail

account to use Windows Live Mail. If you

do not have an account, use the web

browser on your smartphone to go to

hotmail.com, and follow the steps you find

there to set up an account.

Live Search: Enables you to search for text

on the web directly from your smartphone.

Windows Live Mail: The next generation

of the Hotmail web-based email

application. Windows Live Mail offers more

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Press Start

and select Programs.

Select Windows Live

Select Sign in to Windows Live.

Press Next (left softkey).

Check the Live Search bar box to have

the Live Search bar appear on your

Today screen. Check the Windows Live

services box to have Windows Live

Email and Windows Live Messenger

appear on your Today screen.

The first time you sign into Windows

Live, press Accept (left softkey).

Enter your Windows Live, MSN, or

Hotmail email address and password.

Leave the Save password box checked if

you want to have your password

entered automatically.

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Press Next (left softkey).

Sync e-mail: Sets whether you want to

download your Windows Live Mail

messages to your smartphone (see

Using Windows Live Mail.

Select any of the following:

10 Press Next (left softkey).

Synchronization of Windows Live email

and contacts (if selected) takes place.

11 After synchronization has finished,

press Done (left softkey). Your most

recently received email message is

displayed.

Using Windows Live Mail

Store Windows Live contacts in your

mobile phone’s contact list: Sets

whether you want your Windows Live

contacts to appear in Contacts. If you

do not check this box, only your

BEFORE YOU BEGIN Make sure that your

phone is on and that you’re inside a

coverage area (see T u rning your phone on).

Windows Live email messages are

synchronized with your smartphone.

Press Start

and select Programs.

Select Windows Live

Merge duplicate contacts: Sets

whether you want to merge any

To synchronize email, contact, and/or

Windows Live Messenger information,

do the following:

synchronized Windows Live contact

with any duplicate contact that’s already

in Contacts, so that there is only one

entry for this contact. If you leave the

box unchecked, two entries appear for

any duplicate entry in Contacts.

• Press Down

to the field directly beneath the Live

Search bar.

to move the highlight

• Press Right or Left until Sync

appears.

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• Press Center

. Information is

Using Windows Live Messenger

BEFORE YOU BEGIN

synchronized for any of the

applications you selected during

setup.

•

You must have an existing Windows

Live, MSN, or Hotmail account to use

Windows Live Messenger. If you do not

have an account, use the web browser

on your smartphone to go to

To read your email, do the following:

• With the same field highlighted, press

Right or Left until Windows

Live Hotmail appears.

hotmail.com, and follow the steps to set

up an account.

• Press Center

. The Messaging

application opens, displaying your

Windows Live Hotmail Inbox. You can

view, send, and work with messages

in your Windows Live Hotmail

account in the same way as with

messages for any other account.

•

Make sure that your phone is on and

that you’re inside a coverage area (see

smartphone (see Setting up Windows

Press Start

and select Programs.

Select Messenger

Press Sign in (left softkey).

If you have not already set up a

Windows Live Mail account on your

Live Mail), the first time you sign into

Windows Live Messenger, press

Accept (left softkey).

DID YOU KNOW You can also access your

Windows Live Hotmail Inbox by opening the

Messaging application and selecting your

Windows Live Hotmail email account.

TIP You can set an option to have messages

pushed to Windows Live Mail on your

smartphone as they arrive on the server. Open

Windows Live, press Menu (right softkey),

and select Options. Select Sync schedule,

select the Sync frequency list, and then

select As items arrive.

If prompted, enter your Windows Live,

MSN, or Hotmail email address and

password.

To send an instant message to a contact

who is online, highlight the contact

name and press Send IM (left softkey).

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• Highlight the text entry bar and enter

your message text.

• Press Voice clip (left softkey) and

record a voice note by speaking

clearly with your smartphone held up

facing you.

(Optional) To add an emoticon to your

message, press Menu (right softkey),

select Add emoticon, and then select

the emoticon you want.

TIP If the contact you want is offline, send an

email message instead. Highlight the contact

name and press Send e-mail (left softkey).

Enter a subject and body text for the email

message and press Send (left softkey).

(Optional) To send a picture or other file,

press Menu (right softkey), select

Send, and then select the type of file

you want to send. Capture or select the

picture or other file you want.

10 (Optional) To exchange messages with

more than one person, press Menu

(right softkey) and select Options >

Add participant. Select the participant

you want to add.

Do one of the following:

11 To end the messaging session, press

Menu (right softkey) and select End

conversation. If you are exchanging

messages with more than one person,

select End all conversations to stop all

the sessions at once.

Text entry bar

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TIP From the Messenger contacts list screen,

press Menu (right softkey) and select options

to add, block, or remove a contact; change

your status to Busy, Away, and so on; add a

display picture or personal message; and

more.

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CHAPTER

Your connections to the web

and wireless devices

You use the web for so many things: finding driving directions,

getting news, buying gifts, checking web-based email. With your

wireless service provider’s network and your smartphone’s web

browser, you can take the web with you almost anywhere you go.

The Bluetooth^®wireless technology on your Palm^®Treo^™Pro^®

smartphone helps you easily set up wireless connections to a

number of devices. You can also use your smartphone to connect

your computer to the Internet and to share contacts or your

favorite photos. Or use the Wi-Fi feature to connect to a public,

work, or home network.

Benefits

•

Carry the web with you

•

Connect your computer to the

Internet through your smartphone

•

Enjoy cable-free connectivity:

Connect to Bluetooth headsets

and car kits

Choose the method of connecting

to the Internet that’s most

convenient for you

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BEFORE YOU BEGIN Do the following:

Browsing the web

•

Be sure to subscribe to data services

from your wireless service provider.

This is necessary for browsing the web.

Internet Explorer Mobile provides quick and

easy access to web pages. You can view

most sites on your smartphone that you

can view on your computer, including those

with security and advanced features, such

as JavaScript and frames.

•

Make sure your phone is on and that

you’re inside a coverage area (see

Viewing a web page

Internet Explorer Mobile supports

JavaScript, Secure Sockets Layer (SSL),

and cookies, but does not support plug-ins

(Flash, Shockwave, VBScript, WML script,

and so on) or Java applets.

By default, Internet Explorer Mobile scales

web page content to fit your smartphone

screen so that you can view most of the

information without scrolling left or right.

DID YOU KNOW

You can also start a web

TIP For additional information on features

supported by Internet Explorer Mobile, visit

microsoft.com.

search from your Today screen by selecting

the Web search field, entering the item you

want to find, and pressing Center on the

5-way.

DID YOU KNOW The Security certificates and

128-bit SSL strong encryption enable you to

browse secure sites, such as online shopping,

banking, and email. Remember, some secure

sites also require a specific browser and may

not work with Internet Explorer Mobile. Ask

the organization for an alternate web address

(URL) that is compatible with Internet Explorer

Mobile.

Press Start

Explorer.

and select Internet

TIP If your Today screen is displayed, press

Internet (right softkey) to open Internet

Explorer Mobile.

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Highlight the address line, enter the

address of the web page you want to

Fit To Screen: Maintains a layout similar

to what you see on a desktop computer,

but it makes items smaller and arranges

the content so that you can see most of

it without scrolling horizontally.

view, and press Center

. To return to

a recently viewed page, select the

address line list, and then select the

web address.

Desktop: Keeps the same layout and

size as on a desktop computer, which

requires both horizontal and vertical

scrolling.

DID YOU KNOW

If you browse to a secure web

page, the lock icon in the address line appears

closed instead of open.

Full Screen: Hides the status and

navigation areas and fills the entire

screen with the web page. To exit full

screen mode, press the right softkey, or

tap and hold anywhere on the screen

and uncheck Full Screen.

Show Pictures: Shows or hides

pictures on web pages. Hiding pictures

speeds up the time it takes to load

pages.

Press OK

Mobile.

to close Internet Explorer

Press Menu (right softkey), select

View, and then select one of the

following:

One Column: Arranges web pages into

one column that is as wide as the

screen, so that you don’t have to scroll

horizontally.

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Navigating web pages

email application on your smartphone

before you can use this feature (see Y o ur

email).

Here are some tips on viewing web pages

and moving around in them:

Shrink the web page to fit on the screen:

Press Menu (right softkey), select View >

Zoom Out. To return to normal view, press

Zoom In (left softkey).

View the previous page: Press Back (left

softkey) or Backspace

Move forward through viewed pages

after having moved back to a previous

page: Press Menu (right softkey) and

select Forward.

Adjust text size: Press Menu (right

softkey), select View > Zoom Level, and

then select the size you want.

Go to your home page: Press Menu (right

softkey) and select Home.

View page properties: Press Menu (right

softkey) and select Tools > Properties.

Refresh a page: Press Menu (right

softkey) and select Refresh.

View items in a list: Select the list and

scroll using Up

or Down

Scroll through the page in One Column

Cycle between list items: Press Left or

View or Default View: Press Up

Right , and then press Center

Down . In Desktop View, press Up

select a list item.

Down , Left , or Right to scroll in all

directions.

Interact with a form: Press Center

interact with the form, and then press

Follow a link: Press Up

highlight the link, and then press

Center to go to the selected page. You

or Down

Center

again to stop interacting with

the form.

can also tap the link on the screen with the

stylus.

Send a link: Press Menu (right softkey)

and select Tools > Send Link. Select the

option you want to use to send the link:

SMS\MMS (text message), MMS

Send email from a web page: Select the

address link. You need to configure an

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(multimedia message), or an email

account.

(Optional) Select Name and enter a

different description.

(Optional) Select Create in, and then

select the folder where you want to

create the favorite.

Creating a favorite

Favorites let you bookmark a web page so

that you can instantly access it without

entering the web address.

Select Add.

TIP To delete a favorite or folder, press Menu

(right softkey) and select Favorites. Select the

Add/Delete tab, highlight the item you want

to delete, and select Delete. Select Yes to

confirm deletion and press OK.

BEFORE YOU BEGIN First, create the

folders where you want to store your

favorites first. After you create a favorite,

you can’t move it to another folder (see

Organizing your favorites).

Viewing a favorite

Go to the page you want to mark as

a favorite.

Press Start

and select Internet

Explorer.

Press Menu (right softkey) and select

Add to Favorites.

Press Menu (right softkey) and select

Favorites.

TIP When you first open Internet Explorer,

press Favorites (left softkey) to view your

favorites.

Select the page you want to view in the

list.

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Organizing your favorites

To download any other type of file:

Select the link to the file

You can create folders to organize your

favorites. For example, you can store travel

links in one folder, stock links in another,

and business links in a third folder.

(Optional) To have the file open

automatically after being downloaded,

check the Open file after download

box.

Press Start

and select Internet

Explorer.

Do one of the following:

Press Menu (right softkey) and select

Favorites.

To save the file with its current name

to the default location (My

Documents or My Pictures): Select

Yes.

Select the Add/Delete tab.

Select New Folder.

To save the file with a different name

or to a different location: Select Save

As and enter any of the following:

Enter a name for this folder and select

Add.

Press OK

• Select Name and enter a new name

for the file.

Downloading files and images from a web

page

• Select the Folder list, and then select

the folder where you want to save the

file.

You can download files that are usable on

your smartphone, such as new

• Select the Location list, and then

select where you want to store

the file: Main memory or Storage

card. The Storage card option appears

only if you have an expansion card

(sold separately) inserted into your

smartphone.

applications, MIDI ringtones, or pictures.

Go to the page that contains the link to

the file you want to download.

Do one of the following:

To download a picture: Tap and hold

on the image with the stylus, and select

Save Image.

• Select Save.

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Copying text from a web page

Press Menu (right softkey) and select

Tools > History.

You can copy text from a web page and

paste it in other applications.

(Optional) Tap the Show list in the

upper-left and select how you want to

sort the History list.

Use the stylus to highlight the text you

want to copy.

Select the web page you want to view.

Press Menu (right softkey) and select

Edit > Copy.

Customizing your Internet Explorer

Mobile settings

Go to the application in which you want

to paste and position the cursor where

you want to paste the text.

Press Menu (right softkey) and select

Tools > Options.

Press Menu (right softkey) and select

On the General tab, set any of the

following options:

Edit > Paste.

TIP If Internet Explorer Mobile does not

recognize a phone number as dialable, you

can copy the phone number (as text) and

paste it into the phone Keypad.

TIP You can copy the text from the entire web

page. With the cursor anywhere on the page,

press and hold Center on the 5-way and

select Select All Text. Press and hold Center

again and select Copy.

Returning to recently viewed pages

Home page: Sets the page that

appears when you open Internet

Explorer Mobile. To set the home page,

first navigate to that page in Internet

The History list stores the addresses of the

pages you visited recently.

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Explorer Mobile, access this settings

screen again, and select Use Current.

To select the original home page, select

Use Default.

Select the Security tab and set any of

the following options:

Allow cookies: Sets whether your

smartphone accepts cookies (small files

containing info about your identity and

preferences). The page sends the file

and stores it on your smartphone.

Default character set: Sets the

character set for the web pages you

view.

Select the Memory tab and set any of

the following options:

Clear Cookies: Deletes any cookies

stored on your smartphone.

Save links to pages visited in the

past: Sets how many days of activity

the History list stores.

Warn when changing to a page that

is not secure: Sets whether a message

appears when you switch from a secure

page to one that is not secure.

Clear History: Empties the History list.

Warn when page content is blocked

due to security settings: Sets whether

a message appears when you attempt

to open a page that does not meet the

Delete Files: Removes web files that

you previously viewed or synchronized

with your computer.

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security standards associated with your

smartphone.

Protocol (RTSP) website containing the

content you want to view.

Press Start

and select Programs.

Press OK

Select Streaming Media

Press Connect (left softkey).

Working with

streaming content

Enter the address of the RTSP website

containing the media you want to view.

Press Connect (left softkey).

When you select a link to view streaming

content in your smartphone’s web

browser, the Streaming Media app works

in the background to display the content.

You can also access streaming media by

entering a web address in the Streaming

Media app itself.

Viewing streaming content

Do any of the following while viewing the

content:

Begin playback: Tap

Pause playback: Tap

Rewind: Tap

Connecting to streaming content

Fast forward: Tap

BEFORE YOU BEGIN Do the following:

Zoom in or out: Press Up

on the 5-way.

or Down

•

Be sure to subscribe to data services

from your wireless service provider.

Mute the sound: Press Menu (right

softkey) and select Mute.

Make sure your phone is on and that

you’re inside a coverage area (see

Requesting a connection with another

View the content on the full screen:

Press Menu (right softkey) and select Full

screen.

•

Make sure you know the web address

(URL) of the Real Time Streaming

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View content properties: Press Menu

(right softkey) and select Properties.

amount of content in each chunk, but

you may have to wait longer for each

chunk to be streamed.

Customizing Streaming Media

Do not show ‘Connect to Internet’

message: Specifies whether you want

to be alerted if you attempt to connect

to a streaming media site when your

smartphone is not connected to the

Internet. If this box is checked, your

smartphone automatically connects to

the Internet if it is not already

Press Start

and select Programs.

Select Streaming Media

Press Menu (right softkey) and select

Options.

On the Playback tab, select any of the

following options:

connected.

Select the Networks tab, and then

select any of the following options:

Media Buffer: Content is streamed in

chunks of several seconds each. The

interval you select specifies how many

seconds’ worth of content are sent in

each chunk. Selecting a higher number

means that you can view a longer

Connect via: Specifies the method you

want to use to connect to the streaming

website: your wireless service provider

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connection (ISP), your work network, or Using WorldMate

another type of network connection.

Press Start

and select Programs.

UDP port range: Specifies the lowest

and highest port numbers for the

network to use when searching for UDP

ports for streaming media.

Select WorldMate

Press Next (left softkey).

The first time you open the app, press

Accept (left softkey).

Press OK

Enter your email address, and then

enter it again to confirm.

Getting online travel

information and tools

With WorldMate, you can gain access to

your travel itinerary details, global weather

forecasts, world clocks, currency, clothing

size and measurement converters, a tip

and tax calculator, and more.

Make up and enter a password of your

choice. This does not need to be your

email account password.

Downloading the WorldMate application

Press Start

and select Programs.

Select Get WorldMate

Press Submit (left softkey).

Follow the onscreen instructions to

download and install the software.

Select the city nearest to your home

city.

Press Next (left softkey).

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10 Select an option to access a WorldMate

Determining your

GPS location

feature: Weather Center, Flight

Center, My Itinerary, Travel Tools, or

Converters.

QuickGPS can speed up the process of

determining your GPS position by

downloading the latest satellite information

over your smartphone’s Internet

connection.

Press Start

and select Programs.

Select QuickGPS

Press Center

to download satellite

information.

NOTE For each feature, some options are

available to WorldMate Professional

subscribers only. WorldMate Professional

is a paid service. To subscribe, select Go

Pro.

TIP From any screen, press Menu (right

softkey) and select Options to set the interval

for automatically updating weather and other

information, set the temperature display

format, and set whether to automatically

preview your itinerary.

To customize QuickQPS, press Menu (right

softkey) and select Options. You can

choose whether to be notified when your

GPS satellite information expires, whether

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to automatically download new satellite

information, and whether to perform an

automatic download when your

smartphone is connected to your computer

using the USB cable.

Why use a Wi-Fi connection?

A Wi-Fi connection is especially helpful in

the following situations:

•

You’re outside a coverage area and you

want to access the web.

•

Your your wireless service provider’s

plan incurs additional charges for data

services and you want to minimize data

service charges by using a Wi-Fi

connection instead.

Connecting to a Wi-Fi

network

•

You’re inside a coverage area, but

outside your wireless service provider’s

UMTS (3G or HSDPA) coverage area. (A

Wi-Fi connection may provide faster

throughput than a GPRS or EDGE data

connection.)

Many environments, such as corporate

offices, coffee shops, airports, and libraries,

offer access to a Wi-Fi network. A Wi-Fi

network is a wireless local area network

(WLAN) based on the 802.11 standard.

When you’re within range of an accessible

Wi-Fi network, you can use your

You want to maintain a web connection

while talking on the phone.

smartphone’s Wi-Fi feature to connect to

that network and access the web.

Are there different types of Wi-Fi

networks?

KEY TERM Wi-Fi access point Also called a

hotspot. A network device with an antenna

that provides wireless connections to a larger

network.

There are two types of Wi-Fi networks:

Open networks: These networks

broadcast their name (SSID) and do not

require you to enter a password or other

settings. To learn how to connect to an

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open network, see Connecting to an open

network.

When Wi-Fi is on, your Today screen

displays Wi-Fi: On.

Secure networks: These networks may

broadcast their name, but at the very least,

they require you to enter a password that

you get from an administrator (who may

be, for example, the librarian or the person

behind the counter at the coffee shop). You

may also have to get other network

TIP By default, when your screen turns off, the

Wi-Fi feature turns off to save power. Wi-Fi

does not turn back on automatically when

your screen turns back on. You can adjust the

Wi-Fi settings to keep Wi-Fi on all the time.

See Customizing Wi-Fi settings for details.

settings from the system administrator. To

learn how to connect to a secure network,

see Connecting to a secure network.

Connecting to an open network

You can connect to an open network or to a

secure network for which you already set

up a connection. If you have access to

multiple Wi-Fi networks, you can select the

network to which you want to connect.

If you’ve already set up a connection to a

secure network and want to reconnect to

it, follow the steps in Connecting to an

open network.

NOTE The WEP (wired equivalent privacy)

encryption method is enabled by default

and may interfere with your ability to

connect to a network that broadcasts its

name. See Connecting to a secure network

to learn how to disable WEP encryption.

Turning the Wi-Fi feature on and off

BEFORE YOU BEGIN Make sure your

smartphone screen is on (see Waking up

the screen and turning it off).

•

To turn Wi-Fi on, press Wi-Fi

the side of your smartphone near the

stylus slot).

(on

Press Wi-Fi

(on the side of your

smartphone near the stylus slot). What

happens next depends on the state of

Wi-Fi before you pressed the button:

•

To turn Wi-Fi off, press and hold

Wi-Fi

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Wi-Fi was already on: Your

smartphone scans for available

TIP Narrow the list of networks that appear on

the Configure Wireless Networks screen by

selecting Networks to access and then

selecting Only access points or Only

computer-to-computer.

networks and automatically connects

when possible. If your smartphone does

not automatically connect and the

Configure Wireless Networks screen

appears, highlight the network you

want, and press Connect (left softkey).

Some locations, such as airports or coffee

shops, provide an open network but charge

a fee to use it. After you connect your

smartphone to the network, you need to

open Internet Explorer Mobile and register

with the Wi-Fi service provider before you

can check email or browse the web.

Wi-Fi was off: A notification appears

listing three available networks. If the

network you want appears, highlight it

and press OK (left softkey) to connect. If

the network you want does not appear,

select Show all networks, highlight the

network you want, and press Connect

(left softkey).

Connecting to a secure network

To set up a connection to a secure network

for the first time, do the following:

TIP To dismiss the notification without

Press Wi-Fi

(on the side of your

connecting to a network, press Menu (right

softkey) and select Dismiss. To turn off the

notification feature, press Menu (right softkey)

and select Don’t show this message again.

You can turn the feature back on later (see

Customizing advanced Wi-Fi settings).

smartphone near the stylus slot). What

happens next depends on the state of

Wi-Fi before you pressed the button:

Wi-Fi was already on: Your

smartphone scans for available

networks and automatically connects

when possible. If your smartphone does

not automatically connect and the

When the connection message

appears, press Dismiss (right softkey).

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Configure Wireless Networks screen

appears, highlight the network you

want, and press Connect (left softkey).

Enter the following settings and press

Next (right softkey):

Wi-Fi was off: A notification appears

listing three available networks. If the

network you want appears, highlight it

and press OK (left softkey) to connect. If

the network you want does not appear,

select Show all networks to open the

Configure Wireless Networks screen,

highlight the network you want, and

press Connect (left softkey).

Network name: Specifies the SSID

provided by the system administrator.

NOTE As you continue with this

procedure, some screen are not displayed,

and you can skip those steps.

Connects to: Sets whether this

connection connects to the Internet or

to Work. (You may need to select Work

to access a corporate intranet.)

This is a hidden network: Sets

whether the network broadcasts its

name. Check this box to connect to

hidden networks now and in the future.

This is a device-to-device (ad-hoc)

connection: Leave this box unchecked

to connect to a Wi-Fi access point

(network). Check this box if you’re

connecting to another device.

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Enter the following settings and press

password is also known as a

Next (right softkey):

preshared key (PSK).

• WPA2: Indicates that the network

provides government-grade security

with an AES encryption algorithm.

• WPA2-PSK: Indicates that the

network is a WPA2 network that

requires a preshared key (password).

Data Encryption: Sets the encryption

method. (The options in this list vary

based on your Authentication setting.)

• Disabled: Turns data encryption off.

Authentication: Sets the method used

to identify devices that connect to the

network:

• WEP: Turns on the Wired Equivalent

Privacy encryption method.

• TKIP: Turns on the Temporal Key

Integrity Protocol encryption method.

This method is often used to encrypt

WPA and WPA-PSK connections.

• Open: Indicates that the network

uses open authentication.

• Shared: Indicates that the network

uses shared authentication.

• AES: Turns on the Advanced

Encryption Standard protocol. (This

method is often used to encrypt

WPA and WPA-PSK connections.)

• WPA: Indicates that the network is a

WPA network that uses 802.1x

protocols.

• WPA-PSK: Indicates that the network

is a WPA network that requires a

password that is shared between the

network and your smartphone. This

The key is automatically provided:

Indicates whether you need to specify

the network key and key index provided

by your system administrator, or

whether the network provides this

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information. The availability of these

Disconnecting from a network

options varies based on your

Authentication and Data Encryption

settings.

To disconnect from a Wi-Fi network, do

one of the following:

•

To save any settings you entered, so

that your smartphone automatically

connects to this network the next time

you are within range and the Wi-Fi

feature is turned on, press and hold

Enter the following settings and press

Finish (right softkey):

Wi-Fi

to turn off the Wi-Fi feature.

•

To remove the network settings from

memory, so that your smartphone does

not automatically connect to this

network the next time you are within

range and the Wi-Fi feature is turned on,

press Menu (right softkey) and select

Remove Settings.

Use IEEE 802.1x network access

control: Lets you set these parameters

if required by the network.

Customizing Wi-Fi settings

Press Start

Select the Connections tab, and then

select Wi-Fi Prefs . The Main and

and select Settings.

EAP type: Specifies the Extensible

Authentication Protocol type.

Advanced tabs show the status of the

Wi-Fi feature and display information

about an active Wi-Fi connection.

Press OK

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Select the Power Mode tab and set any

of the following:

automatically connects to that

network.

• Always On: Leaves the Wi-Fi feature

on, and your smartphone searches for

available networks whenever the

screen is awake. If a network to which

you previously connected is available,

your smartphone automatically

connects to that network. When this

mode is enabled, you can prevent

your smartphone from searching for

networks by pressing and holding

Wi-Fi

off.

to turn the Wi-Fi feature

Power Save Mode: Adjusts power

consumption between maximizing

network connection performance and

maximizing battery life.

Select the LEAP tab and do any of the

following:

Connection: Sets when the Wi-Fi

feature is on and when your

smartphone attempts to search for

networks.

• On button press: Leaves the Wi-Fi

feature off until you press Wi-Fi

to turn it on. After you turn the Wi-Fi

feature on, your smartphone searches

for available networks. If a network to

which you previously connected is

available, your smartphone

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Create a new LEAP entry: Select New.

User: Specifies your username for this

A LEAP entry is a security feature that

protects the WEP key.

Wi-Fi network.

Password: Specifies the password

associated with the username you

specified on this screen.

Modify an existing entry: Highlight the

entry and select Modify. Enter the new

information.

Server: Specifies the name of the

Internet Information Server (IIS) that

stores the security certificate

Delete an entry: Highlight the entry

and select Delete.

information for this Wi-Fi network.

Select the Enroll tab and set any of the

following:

Retrieve Certificate: Obtains a

certificate based on the information

your entered.

NOTE Ask your network administrator for

the username, password, and server name

for the Wi-Fi network you want to access.

Press OK

Customizing advanced Wi-Fi settings

Press Start

Select the Connections tab, and then

select Wi-Fi

and select Settings.

On the Wireless tab, press Menu (right

softkey) and select Advanced.

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Customizing network adapter settings

Press Start

Select the Connections tab, and then

select Wi-Fi

and select Settings.

Select the Network Adapters tab and

set any of the following:

Select either of the following:

Turn on available network

notification: Sets whether a list of

networks appears when you turn on the

Wi-Fi feature.

Turn off Wi-Fi if not connected in:

Sets the time interval for turning off the

Wi-Fi feature if your smartphone does

not connect to a network.

My network card connects to: Sets

the default network connection type for

your smartphone: Work or The

Internet.

Press Save (right softkey).

Press OK

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Tap an adapter to modify settings:

Connecting to

devices with

Lets you edit network adapter

information. Select the adapter you

want, and then select either of the

following tabs:

Bluetooth^®

wireless technology

With the Bluetooth^®wireless technology

on your smartphone, you can connect to a

number of Bluetooth devices such as a

headset or hands-free car kit, as well as to

other phones, handhelds, or piconets.

When you connect to another device, you

create a partnership (also referred to by

terms such as trusted pair, trusted device,

or pairing) with that device. If your

computer is enabled with Bluetooth

wireless technology, you can also

synchronize wirelessly or use your phone

as a wireless modem.

• IP Address: Sets whether the server

assigns an IP address, or whether you

enter a specific IP address.

• Name Servers: Lets you enter the

addresses of primary and alternate

DNS and WINS servers.

Press OK

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in this section to add other devices to your

trusted device list, such as your computer.

KEY TERM Partnership Two devices—for

example, your smartphone and a hands-free

device—that can connect because each

device finds the same passkey on the other

device. After you form a partnership with a

device, you don’t need to enter a passkey to

connect with that device again.

DID YOU KNOW

Check your battery level before

establishing a Bluetooth connection. If the

battery level is low, you can’t make a

Bluetooth connection.

KEY TERM Piconet An ad-hoc network of

devices that uses Bluetooth wireless

technology to connect one master device with

up two seven active slave devices.

Entering basic Bluetooth settings

Press Start

and select Settings.

Select the Connections tab, and then

select Bluetooth.

You can create a list of Bluetooth devices

that you trust to communicate with your

smartphone. When communicating with

trusted devices, your smartphone skips the

discovery process and creates a secure link

as long as the device is within range.

Bluetooth range is up to 10 meters

Select the Mode tab and check the Turn

on Bluetooth box.

(30 feet) in ideal conditions. Performance

and range are affected by physical

obstacles, radio interference from nearby

electronic equipment, and other factors.

When you configure a headset (see

Connecting to a Bluetooth^®hands-free

device), the headset is automatically added

to your trusted device list. Follow the steps

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Select the Connections tab, and then

select Bluetooth.

DID YOU KNOW You can also turn the

Bluetooth feature on and off from your Today

screen. Select your wireless service provider

name or Phone off to open Comm Manager,

select Bluetooth, and then press Exit (left

softkey).

Select the Mode tab and check the Turn

on Bluetooth box.

Select the Devices tab, and then select

Add new device.

Check or uncheck the Make the device

visible to other devices box.

Check this box to allow Bluetooth

devices that are not on your Trusted

Device list to request a connection with

your device. Your device remains

accessible to other devices until you

uncheck the box.

Requesting a connection with another

Bluetooth device

Wait for your smartphone to search for

devices and to display the device list.

If necessary, prepare the device with

which you want to connect to accept a

new connection. Check the device’s

documentation for details. Be sure to

find out if the device has a predefined

passkey that you need to enter on your

smartphone in step 8.

On your smartphone, press Start

and select Settings.

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Highlight the device with which you

want to connect and press Next (right

softkey). If the device you want does

not appear, select Refresh.

the Bluetooth feature on your

smartphone is turned on. The range

varies greatly depending on

environmental factors. The maximum is

about 10 meters (30 feet).

Enter an alphanumeric passkey

between 1 and 16 characters long and

press Next (right softkey).

TIP To delete the established partnership with

a device, go to the Bluetooth Settings screen

and select the Devices tab. Highlight the

connection you want to remove, press and

hold Center on the 5-way, and then select

Delete. Select Ye s to confirm the deletion.

The deleted device can no longer

IMPORTANT Some hands-free devices

have a predefined passkey. If your device

has a predefined passkey, you can find it in

the documentation for that device. Other

devices provide a screen where you enter

a passkey that you make up. In either case,

you must use the same passkey on both

your smartphone and the other device. We

recommend that where possible, you

make up a passkey of 16 alphanumeric

characters (letters and numerals only) to

improve the security of your smartphone.

The longer the passkey, the more difficult it

is for the passkey to be deciphered.

automatically connect with your smartphone.

Accepting a connection from another

Bluetooth device

Press Start

and select Settings.

Select the Connections tab, and then

select Bluetooth.

Select the Mode tab and check the Turn

on Bluetooth box.

If the passkey is not built-in, enter the

same passkey on the other Bluetooth

device.

If you have already set up a partnership

with the transmitting device, your

smartphone is ready to receive the info.

10 Press Done (left softkey).

If you haven’t set up a connection,

check the Make this device visible to

other devices box to let the device find

You can now communicate with this

device whenever it is within range and

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your smartphone and request a

connection.

You can set up Internet Connection Sharing

in one of two ways:

When prompted to add this device,

select Yes.

•

Connect your smartphone to your

computer using the USB cable.

Enter the same passkey on your

smartphone and on the Bluetooth

device.

•

If your computer is enabled with

Bluetooth wireless technology, set up

your smartphone as a wireless modem

using the built-in Bluetooth technology.

(Optional) To give the partnership a

more meaningful name, select Display

Name and enter a new name.

Setting up a USB Internet Connection

Sharing connection

Press Finish (right softkey).

BEFORE YOU BEGIN If you have a

Windows XP computer and you

When your smartphone is receiving

info, a notification tells you that a

transmission is in progress. To stop the

transmission, press Cancel (right

softkey). To close the notification, press

Hide (left softkey).

synchronize your smartphone with

ActiveSync^®desktop software on your

computer using the USB cable, you must

disable the ActiveSync USB connection.

Open the ActiveSync window on your

computer, select File > Connection

Settings, and uncheck the Allow USB

connections box.

Using your device as

a wireless modem

Connect your smartphone to your

computer using the USB cable.

Internet Connection Sharing (ICS) is the

feature that converts your smartphone into

a modem so that you can access the

Internet from your computer.

On your smartphone, press Start

and select Programs.

Select Internet Sharing

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Select the PC Connection list, and then

select USB.

You should see an icon representing

your smartphone. Double-click this icon

to make sure that “Network Access

Point” or something similar appears in

the list of Bluetooth services.

Press Connect (left softkey).

On your computer, open your web

browser to confirm that you can

connect to the Internet.

TIP Don’t see your smartphone icon or the list

of services? Check the documentation

included with your computer, or contact your

computer manufacturer for help. Different

computer models use different terminology

for the Bluetooth connection features.

Creating a Bluetooth Internet Connection

Sharing connection

BEFORE YOU BEGIN

•

Make sure your smartphone is visible

(see Entering basic Bluetooth settings).

On your smartphone, press Start

and select Programs.

Create a partnership between your

smartphone and your computer. We

recommend that you initiate the

partnership from your smartphone (see

Bluetooth device).

Select Internet Sharing

Select the PC Connection list, and then

select Bluetooth PAN.

NOTE Keep the default setting on the

Network Connection list.

On your computer, double-click the icon

to open the Bluetooth connections

window. Check the documentation

included with your computer for

instructions.

Press Connect (left softkey) and follow

the wizard to set up Internet Sharing.

On your computer, follow the steps to

accept or enable a Bluetooth PAN

connection with your smartphone.

Check the documentation included with

your computer for instructions.

Select the option to view devices within

range.

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After you have connected, on your

computer, open your web browser to

confirm that you can connect to the

Internet.

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CHAPTER

Your photos, videos, and

music

Do you have a wallet bulging with photos of friends, family,

pets, and your most recent vacation?

Are you tired of carrying both your MP3 player and your phone?

Your Palm^®Treo^™Pro smartphone solves both problems. You

can keep your favorite photos right on your smartphone—

videos, too. And there’s no need to carry an expensive MP3

player, because you can play music on your smartphone.

Simply transfer songs onto your smartphone or an expansion

card (sold separately) and then listen through your stereo

headphones.

Benefits

•

Never be far from your favorite

people, places, and songs

•

Avoid having to use a separate

photo viewer, MP3, CD, or

mini-disc player

Arrange your photos, videos, and

songs

191

In this chapter

Synchronizing your pictures, videos, and music. . . . . . . . . . . . . . . . 193

Camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

Pictures & Video s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 02

Windows Media Player Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208

Y O U R P H O T O S , V I D E O S , A N D M U S I C

For information about installing desktop

sync software and about synchronizing

with your computer, see Installing the

desktop sync software.

Synchronizing your

pictures, videos, and

music

Windows XP

NOTE We strongly recommend using

Windows Media Player for synchronizing

music files.

You can synchronize pictures, videos, and

music files between your smartphone and

your computer so that changes you make

show up on both your computer and your

smartphone. How synchronization happens

depends on two conditions:

Do the following to synchronize pictures,

videos, and music files that you originally

captured on or copied to your

smartphone.

Operating system: Do you use Windows

XP or Windows Vista^®?

BEFORE YOU BEGIN Turn on the option to

synchronize files (see Changing which

applications sync).

Sync direction: Are you transferring files

from your smartphone to your computer, or

from your computer to your smartphone?

Sync normally as you would with the

desktop sync software.

NOTE The following procedures do not

apply to Windows Media Player. To sync

files that are in a Windows Media Player

library on either your smartphone or your

computer, see Synchronizing Windows

Media Player library files.

To find synchronized pictures, videos,

and music on your computer, go here:

C:\Documents and

Settings\<Username>\My

Documents\Treo My Documents. This

folder has subfolders for My Music, My

Pictures, and My Videos.

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Do the following to synchronize pictures,

videos, and music files that originate on

your computer.

Connect your smartphone to your

computer with the USB cable.

NOTE Most ActiveSync desktop software

options are available only when your

smartphone is connected to your

computer.

On your computer, double-click the

ActiveSync^®

icon in the taskbar in

Under Information Type, double-click

Files to view a list of all synchronized

files.

the lower-right corner of your computer

screen to open the ActiveSync desktop

software window.

TIP If Files doesn’t appear under Information

Type, open the Tools menu and select

Options. Make sure the Files box is checked.

TIP If the ActiveSync icon does not appear in

the taskbar, click Start > Programs >

Microsoft ActiveSync to open the

ActiveSync window.

Do either of the following:

• To copy a file from your computer to

your smartphone, click Add, browse

to and highlight the file, and then click

Open.

• To delete a file from the Treo My

Documents folder on your computer

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and from your smartphone, highlight

Select Connect without setting up

the file name and click Remove.

your device.

Select Pictures, Music and Video.

NOTE If you receive an error while

synchronizing files, make sure that all of

the files you’re trying to sync are closed on

both your computer and your smartphone.

Select X new pictures/video clips are

available for import.

To synchronize pictures, videos, and music

files that originate on your computer, use

Windows Media Player (see Synchronizing

Windows Media Player library files).

TIP If a Treo My Documents sync folder has

been created on your computer, you can also

synchronize by dragging files into the

appropriate subfolder under that folder.

Camera

Windows Vista

NOTE We strongly recommend using

Windows Media Player for synchronizing

music files.

Your smartphone comes with an

easy-to-use, built-in, 2-megapixel camera

with up to 8x digital zoom. You can use the

camera to take and view pictures and

videos and send them to your friends and

family. To add a personal touch to your

smartphone, use your pictures as your

Today screen background and as caller ID

images, or use your videos to create video

ringtones.

Do the following to synchronize pictures,

videos, and music files that you originally

captured on or copied to your

smartphone.

Connect your smartphone to your

computer using the USB cable.

You can receive and view pictures and

videos, and send pictures and videos as

attachments or multimedia messages (see

Sending a picture or video). Or add a

On your computer, click Start > All

Programs > Windows Mobile Device

Center.

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picture to a contact (see Adding a contact).

You can also move pictures and videos to a

computer by synchronizing your

Sports: Captures a sequence of

3, 5, 7, or 10 still images with a

single button press.

smartphone with your computer.

Burst: Captures a sequence of

up to 30 still images while the

Center button is being held

down.

Selecting camera modes

By default, the camera on your smartphone

is in picture

mode, to capture standard

still images (see Taking a picture). You can

change modes to any of the following:

To switch camera modes, do the following:

Press and hold the Side button.

Video: Captures video clips.

Press Left or Right until the icon

for the mode you want appears in the

upper-left corner of the screen.

MMS video: Captures video

clips suitable for sending as

attachments to multimedia

messages.

Contacts picture: Captures still

images and immediately gives

you the option to assign them to

a contact.

Panorama: Captures a

sequence of still images

continuously and allows you to

combine them into a panoramic

view.

Mode icon

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Taking a picture

TIP If you see the Video or MMS Video icon in

the upper-left corner of the screen, press Left

or Right on the 5-way until one of the camera

icons appears.

By default, pictures are stored in the My

Pictures folder on your smartphone. If you

want to store your pictures on an

expansion card, you can change where

pictures are stored (see Customizing your

Camera settings). For information on

accessing your pictures on your Windows

XP computer, see Windows XP.

Aim your smartphone as you would any

camera to frame your subject in the

smartphone screen.

(Optional) If the onscreen controls are

not displayed, press Up

to display

DID YOU KNOW Pictures are captured and

the controls and tap the screen with the

stylus to open the Quick Settings. Tap

any of the following settings repeatedly

to toggle among the options for that

item:

stored in 16-bit color, JPG format. Resolution

settings range from a low end of QQVGA (120

x 160 pixels) to a high end of 2 megapixels

(1600 x 1200 pixels). You can change the

default setting. See Customizing your Camera

settings for details.

Press and hold the Side button.

Resolution: Sets the image quality.

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White balance: Specifies the light

conditions.

(Optional) In all modes except picture

mode, with the controls displayed,

press Up

or Down

to change the

Brightness: Sets the brightness level.

zoom level. The zoom indicator appears

on the left side of the screen.

TIP When the Quick Settings are open, press

Left or Right on the 5-way to adjust the

brightness setting. If you use the stylus, tap

the + or - icon to increase or decrease the

brightness setting.

Do the following for the mode you are

using:

Picture or Contacts picture: Press

Center

to capture the picture or

start the self-timer.

Storage: Specifies whether to save the

picture to your smartphone or to an

expansion card (sold separately)

inserted into your smartphone. The

expansion card option appears only if

you have an expansion card inserted

into your smartphone.

Panorama: Press Center

picture you want to take.

for each

Sports: Press and hold Center

following the movement of your

subject.

while

Burst: Press and hold Center

while

the camera takes consecutive shots.

Self-timer: Lets you set a self-timer

with a delay of 2 seconds or 10

seconds.

Hold your smartphone still until the

picture renders. After the picture has

been captured, it appears on the Review

screen. Select one of the following:

Go back to the Camera screen to

take another picture.

TIP You can set additional options for the

camera (see Customizing your Camera

settings).

Delete the picture.

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Send the picture as an attachment videos are stored. For information on

to a multimedia or email

message.

accessing your videos on your computer,

see Windows XP.

View the picture in the Pictures &

Videos application (see Pictures &

Videos).

Press and hold the Side button.

Press Left or Right until the video

or MMS video

icon appears in

the upper-left corner of the screen.

NOTE In Contacts picture mode only, a

prompt appears asking if you want to

assign the picture to a contact. Select Yes,

and then select a contact from the list or

press New (left softkey) to create a new

contact for the picture.

Adjust the position of your smartphone

until you see the subject you want to

record on the screen.

(Optional) If the onscreen controls are

not displayed, press Up

to display

the controls and tap the screen to open

the Quick Settings. Tap any of the

following settings repeatedly to toggle

among the options for that item:

TIP Check the Don’t show again box to turn

off the prompt. If you turn the prompt off, you

can’t save a picture to contacts. To turn the

prompt back on, see Customizing your

Camera settings.

Resolution: Sets the image quality.

White balance: Specifies the light

conditions.

Recording a video

Brightness: Sets the brightness level.

Videos can be any length, provided you

have enough storage space available. By

default, videos are stored in the My

Pictures folder on your smartphone. If you

want to store your videos on an expansion

card (sold separately), see Customizing

your Camera settings to change where

TIP When the Quick Settings are open, press

Left or Right on the 5-way to adjust the

brightness setting. If you use the stylus, first

tap the + or - icon to specify whether you

want to increase or decrease the brightness

setting.

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Storage: Specifies whether to save the

video to your smartphone or to an

expansion card (sold separately)

inserted into your smartphone. The

expansion card option appears only if

you have an expansion card inserted

into your smartphone.

When you’re finished recording, press

Center to stop recording.

After the video has been captured, it

appears on the Review screen. Select

one of the following icons:

Go back to the Camera screen to

capture another video.

Delete the video.

TIP You can set additional options for the

camera (see Customizing your Camera

settings).

Send the video as an attachment

to a multimedia or email

message.

View the video in Windows Media

Player Mobile (see Playing media

files on your smartphone).

Customizing your Camera settings

Press and hold the Side button.

Tap the Menu icon.

On the Capture Settings tab, set any of

the following options. Not all options

appear in all camera modes.

(Optional) With the controls displayed,

press Up or Down to change the

zoom level. The zoom indicator appears

on the left side of the screen.

Effect: Sets a special effect such as

grayscale or sepia.

Time Stamp (camera, sports, and

burst modes only0: Sets whether the

Press Center

to start recording.

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date and time are displayed on your

captured pictures.

Select the Advanced tab and set any of

the following options. Not all options

appear in all camera modes.

Direction (panorama mode only):

Sets the direction in which images are

to be combined into a panorama.

Capture Format: Sets the format you

want for captured still images.

Shutter Sound: Sets whether the

camera makes a sound when you press

Stitch Count (panorama mode only):

Sets the number of pictures that you

want to be combined.

Center

Grid (camera mode only): Sets

whether an onscreen grid appears to

help position the subjects of still

pictures.

Capture Speed (sports and burst

modes only): Sets the speed for

capturing still pictures.

Snapshots (sports mode only): Sets

Keep Backlight: Sets whether to turn

the backlight on or off when using the

camera. This overrides your smartphone

backlight settings when you are using

the camera.

the number of shots to be captured

with each press of Center

Quality: Sets the JPG image quality for

still pictures.

Metering Mode: Sets whether the

camera measures the amount of light

around the center of the image or the

average amount of light around the

entire image to determine the best

exposure value.

Review Duration: Sets the time length

that a captured picture or image is

displayed before it is automatically

saved and you return to the Camera

screen. Select No Limit if you don’t

want a time limit. Select No Review if

you want captured items to be saved

immediately.

Storage: Sets whether to save items to

your smartphone or to an expansion

card (sold separately).

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Flicker Adjustment: Sets the rate to

Right or Left to increase or

reduce flicker on the camera screen.

decrease the value.

Record with Audio (video and MMS

video modes only): Sets whether to

include audio when recording.

Show Reminder (Contacts picture

mode only): Sets whether an alert

appears asking whether you want to

assign the captured picture to a contact.

Prefix: Sets whether to include the date

or the date and time as the prefix in

captured item file names. When Default

is selected, the prefix for pictures is

IMAGE and the prefix for videos is

VIDEO.

Press OK

Pictures & Videos

NOTE If you save pictures to an expansion

card (sold separately), you cannot select a

prefix. Pictures saved to a card are always

given the IMAGE prefix.

Viewing a picture

In addition to viewing the pictures you

capture with the built-in camera, you can

view pictures captured on many popular

digital cameras or downloaded from the

Internet. Your smartphone supports the

following picture formats:

Counter: Resets the file-naming

counter back to 1.

Recording Limit (video mode only):

Sets whether there is a maximum size

or length for recorded videos.

•

JPG

PNG

BMP

GIF

Image Properties: Adjusts properties

such as contrast, saturation, hue, and

sharpness for capture images. After you

select the property you want, press

Press Start

Videos.

and select Pictures &

P I C T U R E S

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If your pictures are not displayed in

Thumbnail View, tap the Show list in

the upper-left corner, select My

Documents, and then select My

Pictures.

Documents, and then select My

Videos.

Select the video you want to view. For

other document tools

Your Palm^®Treo^™Pro smartphone enables you to take your

office with you—including your Microsoft Office files. With

Microsoft Office Mobile^®, you can carry, create, view, and edit

Microsoft Word, Excel^®, and OneNote files directly on your

smartphone. You can also view, carry, and manage PowerPoint^®

files on your smartphone. You can keep updated copies of the

files on both your smartphone and your computer so that you

can work on them in the most convenient location at any time.

You can also use Adobe Reader to view PDF files on your

smartphone.

Benefits

•

Manage Word, Excel, PowerPoint,

and OneNote files on your

smartphone

•

Improve productivity by taking

important docs, spreadsheets, and

presentations with you

Work with PDF files

235

In this chapter

Synchronizing your Microsoft Office files. . . . . . . . . . . . . . . . . . . . . 237

Word Mobile^®. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239

PowerPoint Mobile^®. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246

Excel Mobile^®. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247

OneNote Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258

Adobe^®Reader^®LE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261

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Synchronizing files that are on your

smartphone: Windows XP or Windows

Vista

Synchronizing your

Microsoft Office files

BEFORE YOU BEGIN Turn on the option to

synchronize files (see Changing which

applications sync).

You can create and edit Microsoft Office

files on your computer or on your

smartphone and then synchronize the files

so that changes you make show up on both

your computer and your smartphone. How

synchronization happens depends on two

conditions:

To synchronize files that you capture on or

copy to your smartphone, simply follow

one of the procedures for synchronizing

with your computer described in

Synchronizing with desktop sync software.

Operating system: Do you use Windows

After you synchronize, you can view and

edit the items on your computer see

Where are the changes I made to my file?).

XP or Windows Vista^®?

Sync direction: Are you transferring files

from your smartphone to your computer, or

from your computer to your smartphone?

Synchronizing files that are on your

computer: Windows XP

For information about installing desktop

sync software and about synchronizing

with your computer, see Installing the

desktop sync software.

Connect your smartphone to your

computer with the USB cable.

NOTE Most ActiveSync desktop software

options are available only when your

smartphone is connected to your

computer.

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On your computer, double-click the

ActiveSync^®

icon in the taskbar in

the lower-right corner of your computer

screen to open the ActiveSync desktop

software window.

TIP If Files doesn’t appear under Information

Type, open the Tools menu and select

Options. Make sure the Files box is checked.

Do either of the following:

• To copy a file from your computer to

your smartphone, click Add, browse

to and highlight the file, and click

Open.

TIP If the ActiveSync icon does not appear in

the taskbar, click Start > Programs >

Microsoft ActiveSync to open the

ActiveSync window.

• To delete a file from the file sync

folder on your computer and from

your smartphone, highlight the file

name and click Remove.

NOTE If you receive an error while

synchronizing files, make sure that all of

the files you’re trying to sync are closed on

both your computer and your smartphone.

TIP If a Treo My Documents sync folder has

been created on your computer, you can also

synchronize by dragging files into the

appropriate subfolder under that folder.

Under Information Type, double-click

Files to view a list of all synchronized

files.

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Synchronizing files that are on your

computer: Windows Vista

Synchronization Settings dialog box (under

On this computer, synchronize the files in

this folder).

On your computer, copy or save the file

to the Documents\Documents on

username’s Smartphone folder.

Windows Vista: Open the Documents\

Documents on username’s Smartphone

folder.

DID YOU KNOW The Documents on

On your smartphone, you can find the

synchronized file by doing either of the

following:

username’s Smartphone folder is created

when you select the option to sync Files.

•

Press Start

Mobile. Select the application that

opens the file: Word Mobile , Excel

Mobile , PowerPoint Mobile . or

and select Office

Connect your smartphone to your

computer with the USB cable.

Synchronization takes place

automatically.

OneNote Mobile

Where are the changes I made to my file?

•

Press Start

then select File Explorer

Show list in the upper-left and select

My Device > My Documents.

, select Programs, and

. Tap the

Don't look for the changed file in its original

location on your computer. Only the

synchronized version contains the changes,

and that version is in the file sync folder. To

find this folder, do one of the following:

Word Mobile^®

Windows XP: On your computer desktop,

double-click the file sync folder icon. This is

a shortcut to the file sync folder.

With Microsoft Office Word Mobile^®, you

can create and edit documents and

templates and save them as DOC, RTF,

TXT, and DOT files. You can also edit

Windows XP: In ActiveSync desktop

software, double-click Files. The location of

the file sync folder appears in the File

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Microsoft Office Word documents and

templates that you create on your

computer. However, keep in mind that

some of the information and formatting

may be lost when you save the document

on your smartphone.

The following features are partially

supported in Word Mobile:

Picture bullets: Regular bullets are

supported.

Revision marks: Documents appear as

though all revisions were accepted; if the

document is saved, revision marks are lost.

DID YOU KNOW If you have a PDF file (.pdf),

you can view the file using Adobe Reader.

Press Start, select Programs, and then select

Adobe Reader (see Adobe^®Reader^®LE).

Table styles: Some or all of the formatting

is lost if the document is saved.

Underline styles: Unsupported styles are

mapped to one of the four supported

styles: regular, dotted, wavy, or thick/bold/

wide.

The following features are not supported in

Word Mobile:

•

Backgrounds.

Legacy Pocket Word files: You can open

PSW files, but if you edit a file, you need to

save it in DOC, RTF, TXT, or DOT format.

Bidirectional text.

Document protection.

Metafiles.

The following features are not supported

on your smartphone, but they remain in the

file so that when you open the file on your

computer, they appear as expected:

Artistic page borders. Lined page

borders are supported.

•

Password-protected files. Remove

password protection on your computer

before opening the file on your

smartphone.

Fonts and font sizes: Original fonts are

listed on your smartphone and are mapped

to the closest font available.

•

Shapes and text boxes.

Smart tags.

Footnotes, endnotes, headers, and

footers.

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Lists: Indented lists are mapped to the

closest indentation level supported by

Word Mobile.

In the document list, select the

document you want to open.

TIP To zoom in or out, press View (left

softkey), select Zoom, and then select the

zoom level.

Page breaks: Although not displayed, all

page breaks, except a break placed at the

end of a document, are retained in the

document.

Creating a document from a template

Creating a document

Go to the documents list.

Press Start

and select Office

Tap the Show list in the upper-left and

select Templates. If you don’t see

Templates in the Show list, select More

Folders to access this folder.

Mobile.

Select Word Mobile

The first time you open Word Mobile, a

new document opens. Otherwise,

press New (left softkey).

Open the template you want to use.

Press Menu (right softkey) and select

File > Save As.

Enter the text of the document.

Select Name and enter a new name for

the file.

Press OK

to save the file. When

you save a new document, it is

automatically named after the first

several words in the file.

Select the Folder list, and then select

the folder where you want to save the

file.

Opening an existing document

Select the Type list, and then select the

format in which you want to save the

file.

Press Start

and select Office

Mobile.

Select Word Mobile

Select the Location list, and then select

whether you want to store the file on

your smartphone (Main memory) or on

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an expansion card (Storage card). The

Storage card option appears only if you

have an expansion card (sold separately)

inserted into your smartphone.

Select Find to locate the first instance

of the text you entered in step 3, or

select Replace and enter the

replacement text.

Select Save.

Select Next to find the next instance of

the text, or select Replace to replace it.

To replace all instances of the text,

select Replace All.

TIP To create a new template, open the

document you want to save as a template.

Press Menu (right softkey) and select File >

Rename/Move. Select Name and enter a

name for the template. Select Folder, and

then select Templates. Press OK.

When you see a message that the

search is done, press OK

Moving or copying text

Open the document containing the text

you want to move or copy.

Finding or replacing text in a document

Open the document containing the text

you want to find.

Highlight the text you want to move or

copy.

Press Menu (right softkey) and select

Edit > Find/Replace.

Press Menu (right softkey) and select

Copy to copy the text, or select Cut to

move the text.

Select Find what and enter the text you

want to find.

Open the document where you want to

insert the text and position the cursor

where you want the text to appear.

(Optional) Check the Match case box to

find text that matches the capitalization

in the text you entered step 3.

Press Menu (right softkey) and select

Paste.

(Optional) Check the Match whole

words only box to find only full words

that match the text you entered in

step 3.

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Saving a copy of a document

Formatting text

Open the document you want to

format.

NOTE If a document was previously saved

on a computer, any unsupported formatting

may be lost when you save the file.

Highlight the text you want to format.

Press Menu (right softkey) and select

Format > Font.

Open the document you want to copy.

Press Menu (right softkey) and select

Set any of the following options for the

highlighted text:

File > Save As.

Select Name and enter a new name for

the file.

Font: Specifies the typeface.

Font color: Specifies the color.

Size: Specifies the point size.

Select the Folder list, and then select

the folder where you want to save the

file.

Bold: Indicates whether the text

appears normal or thick.

Select the Type list, and then select the

format in which you want to save the

file.

Italic: Indicates whether the text

appears upright or slanted.

Select the Location list, and then select

whether you want to store the file on

your smartphone (Main memory) or on

an expansion card (Storage card). The

Storage card option appears only if you

have an expansion card (sold separately)

inserted into your smartphone.

Underline: Indicates whether the text

appears with an underscore.

Highlight: Indicates whether the text

appears with a yellow highlight.

Strikethrough: Indicates whether the

text appears with a line through it.

Select Save.

Press OK

to return to the

document.

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Formatting paragraphs and lists

TIP You can also use the Formatting toolbar to

create a list and to align text. To indent text in

lists, you must use the Formatting toolbar.

Open the document you want to

format.

Position the cursor in the paragraph you

want to format.

Checking spelling in a document

Open the document you want to check.

Press Menu (right softkey) and select

Format > Paragraph.

Press Menu (right softkey) and select

Tools > Spelling. To check the spelling

of specific text, highlight it before you

select Spelling.

Set any of the following options:

Alignment: Aligns the text paragraph

with the left, right, or center of

the page.

If an unknown or misspelled word is

encountered, do one of the following:

List: Creates a bulleted or numbered

list.

• Select the correct word in the list if

the word is spelled incorrectly.

Indentation: Changes the paragraph

margins.

• Select Ignore if the word is spelled

correctly. Select Ignore All to skip all

instances of the word.

• Left: Sets the left margin for the

entire paragraph.

• Select Add to add a new word to the

spelling dictionary.

• Right: Sets the right margin for the

entire paragraph.

Organizing your documents

• Special: Lets you indent the first line

You can rename your documents, move

your documents to another folder, and

move your documents between your

smartphone and an expansion card (sold

separately) inserted into your smartphone.

or set a hanging indent.

• By: Sets the size of the special

indentation.

Press OK

to return to the

document.

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Go to the documents list.

Highlight a file.

Deleting a document

Go to the documents list.

Press Menu (right softkey) and select

Rename/Move.

Highlight the document you want to

delete.

Select Name and enter a new name for

the document.

Press Menu (right softkey) and select

Delete.

Select the Folder list, and then select

the folder to which you want to move

the document.

Select Ye s to confirm the deletion.

Customizing Word Mobile

Select the Location list, and then select

whether you want to store the file on

your smartphone (Main memory) or on

an expansion card (Storage card). The

Storage card option appears only if you

have an expansion card (sold separately)

inserted into your smartphone.

Go to the document list.

Press Menu (right softkey) and select

Options.

Set any of the following options:

Default template: Sets the default

template for new documents.

Press OK

Save to: Sets the default location

where new documents are stored.

TIP To create a new folder, go to the

documents list, tap the Show list in the

upper-left and select Add/Delete. Select

New, enter a name for the folder, and press

OK.

Display in list view: Sets the types of

files that appear in the documents list.

Press OK

TIP When you go to a folder, you can easily

search your documents by sorting by type.

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Do any of the following:

PowerPoint Mobile^®

• Press Right to advance to the next

slide or Left to view the previous

slide.

With Microsoft Office PowerPoint Mobile^®,

you can open and view slide show

presentations created on your computer.

Many presentation elements such as slide

transitions, animations, and URL links are

also supported. Microsoft Office

NOTE If a presentation is set up as a timed

slide show, the slides advance

automatically. Presentations pause during

zooming.

PowerPoint features not supported on your

smartphone include the following:

• Press Center

and then select the slide you want to

view.

, select Go to Slide,

•

Notes written for slides

Rearrangement or editing of slides

• Press Center

Previous to play animations.

and select Next or

Files created in PPT format earlier than

Microsoft PowerPoint 97

• To zoom in, press Center

and

select Zoom In. Tap and drag the

•

HTML files in HTM and MHT formats

slide to scroll it.

Playing a presentation

To end the slide show, press Center

and select End Show.

Press Start

and select Office

Mobile.

Setting presentation playback options

Select PowerPoint Mobile

Highlight the presentation for which you

want to change the settings.

In the presentation list, select the

presentation you want to play.

Press Menu (right softkey) and select

Set up show.

On the Orientation tab, select the

orientation you want. To select the

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orientation that best fits your

smartphone screen, select Default.

Excel Mobile^®

Select the Playback tab, and check the

Override playback options for all files

box.

With Microsoft Office Excel Mobile^®, you

can create and edit workbooks and

templates on your smartphone. You can

also edit workbooks and templates that

you create on your computer. However,

you may lose some of the information and

formatting when you save the workbook on

your smartphone.

Set any of the following options:

Show without animation: Turns off

builds and other animations.

Show without slide transition: Turns

off transition effects between slides.

Note the following formatting

considerations:

Use timings, if present: Enables the

timings recorded with each slide in a

presentation. If a presentation is set up

as a timed slide show, the slides

advance automatically. Presentations

pause during zooming.

Alignment: Vertical text appears

horizontal.

Borders: Appear as a single line.

Cell patterns: Patterns applied to cells are

removed.

Loop continuously: Advances to the

first slide after playing the last slide in a

presentation.

Fonts and font sizes: The original font is

listed on your smartphone and mapped to

the closest font available. Original

Press OK

fonts reappear on your computer.

TIP To turn the presentation into a

continuously looping slide show, check both

the Use timings, if present and the Loop

continuously boxes.

Number formats: Microsoft Office

Excel 97 conditional formatting is displayed

in Number format.

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Formulas and functions: Unsupported

functions are removed, and only the

returned value of the function appears.

Formulas containing the following are also

converted to values:

AutoFilter Settings: AutoFilters that cause

rows to be hidden are supported. Use the

Unhide command to display hidden rows.

Other AutoFilters are removed, but you can

use the AutoFilter command in Excel

Mobile to perform similar functions.

•

An array or array argument, for example,

=SUM({1;2;3;4}).

Chart Formatting: All charts are saved as

they appear in Excel Mobile. Unsupported

chart types are changed to one of these

supported types: Column, Bar, Line, Pie,

Scatter, and Area. Background colors,

gridlines, data labels, trend lines, shadows,

3D effects, secondary axes, and

External link references or an

intersection range reference.

References past row 16384 are

replaced with #REF!.

Protection settings: Most protection

features are disabled but not removed.

However, password protection is removed.

You must remove the password protection

in Microsoft Office Excel on your computer

before opening the file on your

logarithmic scales are turned off.

The following features aren’t supported in

Excel Mobile and are removed or modified

when you open a workbook on your

smartphone:

smartphone.

•

Hidden, dialog, and macro sheets

VBA modules

Zoom settings: Worksheet-specific zoom

settings are not retained. The zoom setting

applies to the entire workbook.

Text boxes

Worksheet names: Names that refer to

other workbooks, arrays, array formulas, or

intersection ranges are removed from the

name list, causing those formulas to be

resolved as “#NAME?” All hidden names

are not hidden.

Drawing objects and pictures

Lists

Conditional formats and controls

Pivot table data (converted to values)

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Creating a workbook

Press Menu (right softkey) and select

File > Save As.

Press Start

and select Office

Mobile.

Select Name and enter a new name for

the workbook.

Select Excel Mobile

Select the Folder list, and then select

the folder where you want to save the

workbook.

The first time you open Excel Mobile, a

new workbook appears. Otherwise,

press New (left softkey).

Select the Type list, and then select the

format in which you want to save the

workbook.

Highlight a cell where you want to enter

text or other info.

Enter the info in the cell and press

Select Save.

Return

Repeat steps 4 and 5 to enter the

remaining info.

TIP To create a new template, highlight the

workbook you want to save as a template.

Press Menu (right softkey), select Rename/

Move, select Name, and then enter a name

for the template. Select the Folder list, and

then select Templates. Press OK.

Press OK

to save the file. When

you save a new workbook, it is

automatically named and placed in the

workbook list.

Creating a workbook from a template

Viewing a workbook

Go to the workbook list.

Press Start

Mobile.

and select Office

Tap the Show list in the upper-left and

select Templates. If you don’t see

Templates in the Show list, select More

Folders to access this folder.

Select Excel Mobile

In the workbook list, select the

workbook you want to view.

Open the template you want to use.

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Press View (left softkey) and select any

Toolbar: Indicates whether the toolbar

of the following:

appears onscreen.

Full Screen: Shows as much data as

possible on the screen. To return to the

normal view, tap Restore in the

upper-right.

Status Bar: Indicates whether the

status bar appears onscreen.

Show: Indicates whether headings and

scroll bars appear onscreen.

Zoom: Sets the magnification level so

that you can easily read the worksheet.

TIP To jump to a cell or region, press Menu

and select Edit > Go To. Select Cell

reference or name and enter the target cell

info, or select Current region. Select OK.

Sheet: Lets you switch to a different

worksheet.

DID YOU KNOW You can also switch

Calculating a sum

worksheets by tapping the sheet list at the

bottom of the screen.

Press View (left softkey) and select

Toolbar.

Split: Divides the window into two

scrollable areas. To move the split bar,

tap and drag it. To remove the split bar,

press View (left softkey) and select

Remove Split.

Highlight the cell where you want to

insert the sum.

Tap

Tap and drag the stylus across the cells

you want to add.

Freeze Panes: Locks rows and columns

so they remain visible while you scroll.

Highlight the cell at the point at which

you want to lock before you select this

command. To unlock the rows or

columns, press View (left softkey) and

select Unfreeze Panes.

Press Return

TIP For simple calculations, use the Calculator

(see Calculator).

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Entering a formula

Finish entering the formula and press

Highlight the cell where you want to

enter the formula.

TIP To refer to a cell from another worksheet

in your formula, enter the worksheet name

followed by an exclamation point (!) and the

cell, range, or name reference.

Enter an equals sign ( = ) followed by

any values, cell references, name

references, operators, and functions.

Example: =Sheet1!Earnings

Examples:

TIP To create a 3-D reference in your formula,

specify two or more sheets in a workbook.

Use a colon between the first and last

worksheet names.

• =(B4/25)+100

• =Revenue-Expenses

Press Return

Example: =SUM(Sheet2:Sheet6!$A$2:$C$5)

TIP Use the Alt key to insert an equal sign.

Inserting a function

TIP To insert a symbol, place the cursor where

you want the symbol. Press Menu (right

softkey) and select Insert > Symbol.

Highlight the symbol you want to insert, and

select Insert.

Open the workbook where you want to

insert the function.

Press Menu (right softkey) and select

Insert > Function.

Referring to a cell or range in a formula

Open the workbook where you want to

refer to a cell or range in a formula.

Begin entering a formula in a cell.

Navigate to the cell you want to refer to

in the formula. To refer to a range, tap

and drag the stylus over the cells you

want to include in the range.

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Select the Category list, and then

select the type of function you want to

insert.

TIP Select Autofill as the series type to

quickly fill cells with repetitive data such as

numbers or repeated text. Autofill takes the

content of the first cell in the highlighted row

or column and copies it down or across the

rest of the selection.

Select the Function list, and then select

the specific function you want to insert.

Select OK.

Entering a sequence automatically

Tap and drag with the stylus to highlight

both the cells containing the info you

want to automate and the adjacent

destination cells.

Adding cells, rows, and columns

Open the workbook you want.

Highlight the area where you want to

insert elements.

Press Menu (right softkey) and select

Edit > Fill.

Press Menu (right softkey) and select

Insert > Cells.

Select the Direction list, and then

select the direction you want to

populate.

Select how you want to insert the

elements:

Shift cells right: Inserts the same

number of new cells as the number of

cells you highlighted horizontally in step

2. For example, if you selected an area

containing two cells horizontally (A1 and

B1), selecting Shift cells right inserts

two horizontal cells; so the original A1

and B1 (and their contents) are now C1

and D1. The highlighted area and all

cells on the right move the same

Select the Fill type list, and then

select Series.

Select the Series type list, and then

select the type of series you want. If

you select Date or Number, enter a

Step value increment.

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number of columns—two in this

example—to the right.

of cells you highlighted horizontally in

step 2. For example, if you selected an

area containing two cells horizontally

Shift cells down: Inserts the same

number of new cells as the number of

cells you highlighted vertically in step 2.

For example, if you selected an area

containing two cells vertically (A1 and

A2), selecting Shift cells down inserts

two vertical cells; so the original A1 and

A2 (and their contents) are now A3 and

A4. The highlighted area and all cells

below it move the same number of

rows—two in this example—down.

(A1 and B1), selecting Entire column

inserts two columns; so the original

columns A and B (and their contents)

are now columns C and D. The columns

containing the highlighted area and all

columns on the right move the same

number of columns—two in this

example—to the right.

Select OK.

TIP To add a new worksheet, press Menu and

select Format > Modify Sheets. Select

Insert, enter a name for the worksheet, and

press OK. To change the order of the

worksheets, highlight a worksheet you want

to move, select Move Up or Move Down,

and press OK.

Entire row: Inserts the same number of

new rows as the number of cells you

highlighted vertically in step 2. For

example, if you selected an area

containing two cells vertically (A1 and

A2), selecting Entire row inserts two

rows; so the original rows 1 and 2 (and

their contents) are now rows 3 and 4.

The rows containing the highlighted

area and all rows beneath it move the

same number of rows—two in this

example—down.

Formatting cells

Open the workbook you want to format.

Highlight the cells you want to format.

Press Menu (right softkey) and select

Format > Cells.

Entire column: Inserts the same

number of new columns as the number

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Select any of the following tabs:

Press Menu (right softkey) and select

Format > Row or Format > Column.

Size: Sets the row height and column

width.

Select any of the following:

AutoFit: Adjusts the size of the

highlighted rows or columns to their

contents.

Number: Sets the type of information

the cells contain.

Align: Sets whether text wraps within

the highlighted cells, and sets horizontal

and vertical alignment position.

Hide: Hides the highlighted rows or

columns.

Unhide: Displays hidden rows or

columns in the highlighted area.

Font: Sets the typeface, color, size, and

style attributes.

Borders: Turns borders on and off for

various cell edges, and sets the border

and background colors.

DID YOU KNOW

You can adjust the column and

row size by tapping and dragging the right

edge of the column or the bottom edge of the

row. To automatically fit rows and columns to

their contents, double-tap the lower edge of

the row heading or the right edge of the

column heading.

Press OK

TIP To name the highlighted cell or range of

cells, press Menu and select Insert > Define

Name. Enter the name and select Add. Press

OK.

Renaming a worksheet

Open the workbook containing the

worksheet you want to rename.

Formatting rows and columns

Press Menu (right softkey) and select

Format > Modify Sheets.

Open the workbook you want to format.

Highlight the rows or columns you want

to format.

In the Sheets list, highlight the

worksheet you want to rename.

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Select Rename, enter a new name for

the worksheet, and press OK

twice.

Press Menu (right softkey) and select

Tools > AutoFilter. In each column

containing a highlighted cell, an arrow

appears on the right side of the cell

nearest the top of the column.

Sorting info in a worksheet

Highlight the cells you want to sort.

Tap the arrow to open a list and select a

filter. This hides all rows that do not

include the selected filter.

Press Menu (right softkey) and select

Tools > Sort.

(Optional) Do any of the following:

Select the Sort by list, and then select

the primary sort column.

• Open the other lists, and select other

filters.

Check the Ascending box to sort in

ascending (A–Z or 0–9) order. Leave the

box unchecked to sort in descending (Z–

A or 9–0) order.

• To display all rows again, open the

filter lists and select All.

• To turn off filtering, press Menu (right

softkey) and select Tools > AutoFilter

again.

(Optional) Select the Then by lists, and

then select second- and third-level

sorting options.

DID YOU KNOW

You can also create custom

Check or uncheck the Exclude header

row from sort box to indicate whether

you want to sort the header row.

filters where you specify comparisons. Open

a filter list and select Custom.

Select OK.

Creating a chart

Filtering info in a worksheet

Open the workbook in which you want

to create a chart.

Tap and drag the stylus to highlight the

cells that contain the info you want to

filter.

Highlight the cells you want to include

in the chart.

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Press Menu (right softkey) and select

Insert > Chart.

appears, and the placement of the

legend.

Select the type of chart, and press Next

(right softkey).

Scale: Specifies the minimum and

maximum scales for charts with x and y

axes.

Confirm the area you want the chart to

include, and press Next (right softkey).

Type: Specifies the chart style. You can

use this setting to convert your chart to

a different format.

Select the data layout, and press Next

(right softkey).

Check the boxes to indicate whether

the first row and column represent

labels.

Series: Lets you add, modify, format, or

delete related data points without

affecting the info in your worksheet.

Select whether you want the chart to

appear as a separate worksheet within

the current workbook, or as part of the

current worksheet.

Press OK

Finding or replacing info in a workbook

Open the workbook containing the info

you want to find.

Press Finish (right softkey).

Formatting or changing a chart

Press Menu (right softkey) and select

Edit > Find/Replace.

Open the workbook that contains the

chart you want to format.

Select Find what and enter the info you

want to find.

Open the chart.

(Optional) Check the Match case box to

find text that matches the capitalization

in any text you entered.

Press Menu (right softkey) and select

Format > Chart.

Select any of the following tabs:

(Optional) Check the Match entire cells

box to find only cells whose contents

exactly match the text you entered.

Titles: Specifies the title of the chart

and headings, whether a legend

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Select Find to locate the first instance

of the info you entered, or select

Replace and enter the replacement

info.

Select the Location list, and then select

whether you want to store the file on

your smartphone (Main memory) or on

an expansion card (Storage Card). The

Storage Card option appears only if you

have an expansion card (sold separately)

inserted into your smartphone.

Select Next to find the next instance of

the info, or select Replace to replace it.

To replace all instances of the info,

select Replace All.

Press OK

When you see a message that the

TIP When you go to a folder, you can easily

search your files by sorting by type.

search is done, press OK

Organizing your workbooks

Deleting cells, rows, and columns

You can rename your workbooks. You can

also move them to another folder or move

them between your smartphone and an

expansion card (sold separately) inserted

into your smartphone.

Open the workbook containing the

elements you want to delete.

Highlight the area you want to delete.

Press Menu (right softkey) and select

Go to the workbook list.

Highlight a file.

Edit > Delete Cells.

Select how you want to remove the

elements:

Press Menu (right softkey) and select

Rename/Move.

Shift cells left: Deletes the highlighted

cells and moves all cells on their right to

the left.

Select Name and enter a new name for

the workbook.

Select the Folder list, and then select

the folder to which you want to move

the workbook.

Shift cells up: Deletes the highlighted

cells and moves all cells below them up.

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Entire row: Deletes the entire row(s) in

which the highlighted cells are located,

and moves all rows below up.

Set any of the following options:

Template for new workbook:

Specifies the default template for new

workbooks.

Entire column: Deletes the entire

column(s) in which the highlighted cells

are located, and moves all columns on

their right to the left.

Save new workbooks to: Specifies

where new workbooks are stored.

Files to display in list view: Specifies

which types of files appear in the

workbook list.

NOTE Excel Mobile adjusts formulas to

reflect the new cell locations. However, a

formula that refers to a deleted cell

displays the #REF! error value.

Press OK

Select OK.

OneNote Mobile

TIP To delete a workbook, go to the workbook

list and highlight the workbook you want to

delete. Press Menu (right softkey) and select

Delete. Select Ye s to confirm.

OneNote Mobile lets you create digital

notes that contain text, pictures, and audio

and video. You can then synchronize these

notes with Microsoft Office OneNote 2007

on your computer. During synchronization,

all the notes you create on your

TIP To delete a worksheet, press Menu (right

softkey) and select Format > Modify Sheets.

Highlight the worksheet you want to delete

and select Delete. Select Ye s and press OK.

smartphone are copied to a notebook

called OneNote Mobile on your computer;

you can then drag your notes to other

locations on your computer. You can use

OneNote Mobile to do any of the following:

Customizing Excel Mobile

Go to the workbook list.

Press Menu (right softkey) and select

Options.

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•

Take pictures of business cards and

then insert them into OneNote.

Italic, Underline, or Strikethrough.

Enter the text you want formatted.

Take pictures of flip charts and

whiteboards in conference rooms, and

then insert them into OneNote.

To resume entering unformatted text,

press Menu (right softkey), select

Format, and then select the formatting

option again.

•

Create text notes and voice recordings

(for example, reminders of important

events, ideas for projects, price

comparisons, recommendations, blog

ideas, and so on) and synchronize them

with your notes.

TIP You can apply more than one formatting

style to text. Press Menu (right softkey) and

select Format for each style you want to

apply to the text you are going to enter.

TIP To clear the formatting from entered text,

highlight the text with the stylus, press Menu

(right softkey), and select Format > Clear All.

•

Prepare meeting or travel information in

OneNote on your computer and then

transfer it to your smartphone so you

can access the information on the road.

Enter a list: Press Menu (right softkey),

select List, and then select Numbered

or Bulleted. When you have finished

entering the list items, press Menu

(right softkey), select List, and then

select the list option again to turn off list

formatting.

Creating a note

Press Start

and select Office

Mobile.

Select OneNote Mobile

Press New (left softkey).

Begin typing your note text, or do any of

the following:

TIP To remove list formatting from entered

text, highlight the text with the stylus, press

Menu (right softkey), and select List > Clear.

Format text: Press Menu (right

softkey), select Format, and then select

the formatting option you want: Bold,

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Create a hyperlink: Enter the website

address for which you want to create

the hyperlink. For example, to create a

hyperlink to the Microsoft website,

enter http://www.microsoft.com.

Viewing or editing an existing note

Press Start

and select Office

Mobile.

Select OneNote Mobile

In the OneNote Mobile list, select the

note that you want to open.

Insert a picture: Press Menu (right

softkey) and select Take Picture to take

a picture with your smartphone’s

camera or Insert Picture to insert an

existing picture.

Do any of the following:

Open a hyperlink: Place the cursor

anywhere in the link, and then press

Center

View picture detail: Highlight the

picture, press Center , and then

Insert an audio recording: Press

Menu (right softkey) and select Insert

Recording. Tap the onscreen controls

to create your recording. Tap OK to

accept the recording and add it to the

note.

press Menu (right softkey) and select

Zoom In. To zoom in further, press

Menu (right softkey) and select Zoom

In again. Use the 5-way to view

different parts of the picture. To zoom

out, press Menu (right softkey) and

select Zoom Out; you can also select

Actual Size or Fit to Screen.

When you have finished creating your

note, press Done (left softkey).

TIP While you are composing the note, use

menu items to undo and redo your last action,

and to cut, copy, and paste text. After you

have completed the note and pressed Done,

use menu commands to delete or rename the

note.

Play a voice note: Highlight the voice

note and press Center

Press Done (left softkey) to close the

note.

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Renaming a note

Press Menu (right softkey), and then

select Delete.

In the OneNote Mobile list, select the

note that you want to rename.

Select Ye s to confirm deletion.

Press Menu (right softkey), and then

select Rename.

Adobe^®Reader^®LE

Enter the new name.

Press Done (left softkey) to accept the

new name.

Adobe^®Reader^®LE lets you view PDF files

whether they are saved to your

Sorting your notes

smartphone, attached to email messages,

stored on an expansion card (sold

separately) inserted into your smartphone’s

expansion card slot, or downloaded from

the web. You can customize the document

display.

Press Start

and select Office

Mobile.

Select OneNote Mobile

Press Menu (right softkey) and select

Options.

In the Sort notes by list, press Up

Viewing a file

Down

to select Name or Date

Adobe Reader LE supports

modified.

password-protected PDF files with up to

128-bit encryption. When you open a

password-protected PDF file, you must

enter the password to open the file.

Press Done (left softkey).

Deleting a note

In the OneNote Mobile list, select the

note that you want to delete.

Press Start

and select Programs.

Select Adobe Reader

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Navigate to and select the file you want

to open.

Tap any of the following to move around

within the PDF file:

Move to the next page.

Move to the previous page.

Jump to the first page of the file.

Jump to the last page of the file.

To open another file, press Menu (right

softkey) and select Open. Select a

recently opened file, or select Browse

and navigate to the file you want.

TIP To open additional files, press Menu (right

softkey) and select Open. Select the file you

want from the list, or select Browse to

navigate to and select the file.

Press Down

to scroll to the next

page (in Single Page mode) or scroll the

continuous display down (in Continuous

mode). Press Up

to scroll to the

preceding page or scroll the continuous

display up.

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Press Tools (left softkey), select Zoom,

and then select one of the following

options:

TIP To go to a specific page, press Tools (left

softkey) and select Go To.

DID YOU KNOW If the file was created with

In: Increases the file display size to

enlarge font and image size

bookmarks, Adobe Reader LE displays the

bookmarks pane on the left side of the screen.

Select a heading in the bookmarks pane to

jump to that section.

Out: Decreases the file display size to

fit more of the file on the screen

DID YOU KNOW To view detailed information

about the file you are viewing, press Menu

(right softkey) and select Details.

To %: Specifies a specific zoom level for

the display

Fit screen: Sizes the display so an

entire page fits on the screen top to

bottom

Changing display options

You can change the display size, the scroll

option, and more.

Fit width: Sizes the display so that the

width of the page fills the display from

side to side

Press Tools (left softkey), select View,

and then select any of the following:

Rotate Right/Left: Rotates the page in

the selected direction.

Finding text in a file

With the file open, press Tools (left

softkey) and select Find > Text.

Single Page: Displays the pages so that

when you use Up

or Down

Select Find and enter the text you want

to find.

scroll the file, the display jumps a page

at a time

(Optional) Check the Match case box to

find text that matches the capitalization

in the text you entered.

Continuous: Displays the pages so that

when you use Up

or Down

scroll the file, the display scrolls

continuously up or down without

jumping.

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(Optional) Check the Whole word box

to find only full words that match the

text you entered.

Press Find (left softkey).

To find the next occurrence of the text,

press Tools (left softkey) and select

Find > Next.

(Optional) Check the Backwards box to

search the file backwards.

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264

CHAPTER

Your application and info

management tools

Your Palm^®Treo^™Pro smartphone comes equipped with a

variety of tools for managing and organizing your information.

Find nearby businesses and driving directions. Get the most

out of your smartphone: Install some of the thousands of

business, education, or leisure-time applications available. Use

one of several options to share business and personal info with

others. Insert expansion cards (sold separately) for a compact

and virtually limitless answer to the storage dilemma. And

because there’s one on your smartphone, you never need to

carry a separate calculator.

Benefits

•

Locate info in any application, or

locate any address on a map

•

Keep others up-to-date with

meaningful business and personal

information

•

Install applications, games, and

other software

•

Store, carry, and exchange info

Always have a calculator with you

265

In this chapter

Finding information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267

Installing application s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 69

Removing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272

Sharing information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273

Beaming information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 7 4

Using expansion cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276

Accessing information on a remote compute r . . . . . . . . . . . . . . . . . 2 81

Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282

Y O U R A P P L I C A T I O N A N D I N F O M A N A G E M E N T T O O L S

TIP For information on opening and closing

apps, see Opening and closing applications

Finding information

Quickly find who or what you’re looking for

by using one of these search features:

Using Search

Search for files and other items stored in

the My Documents folder on your

Search: Look through the text in all the

applications on your smartphone.

smartphone or on an expansion card (sold

separately) inserted into your smartphone.

You can search by file name or by words

located in the item. For example, you can

search for words within notes,

File Explorer: Browse through the files

and folders on your smartphone or on an

expansion card.

Lookup: Find and dial your contacts by

name or phone number. See Dialing by

contact name for details.

appointments, contacts, and tasks.

DID YOU KNOW

Contacts on your SIM card do

not appear in the search results list.

Global Address List Lookup: Look up

names in your online corporate address list

(see Finding a contact in an online address

book).

Press Start

and select Programs.

Select Search

Email message search: Display only those

messages whose senders, recipients, or

subjects match the text you enter (see

Finding messages).

QuickGPS: Get driving directions to any

location (see Determining your GPS

location).

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Use the 5-way to select and view an

item from the results of the search. A

storage card symbol appears next to the

names of files that are located on an

expansion card.

DID YOU KNOW You can also open Search by

pressing Option + left Shift.

Select Search for and enter the file

name, word, or other info you want to

find.

Exploring files and folders

You can use File Explorer to browse the

contents of folders on your smartphone or

on an expansion card (sold separately)

inserted into your smartphone. The root

folder on your smartphone is named My

Device. My Device is similar to My

TIP If you’ve looked for an item before, select

the Search for list, and then select the item in

the list.

TIP When two or more words are entered in

the Search for field, the search results

contains only items that contain all of the

words.

Computer (Windows XP) or Computer

(Windows Vista) on your computer.

Press Start

and select Programs.

Select the Type list, and then select the

kind of information you want to find.

Select File Explorer

Select the folder you want to explore. If

the folder you want is not displayed, tap

the Show list in the upper-left and

select My Device to view all folders.

TIP If you are searching for information in

certain applications, such as Messaging or

Word Mobile, press Advanced (right softkey)

for more search options.

Press Search (left softkey).

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IMPORTANT Do not delete any files that

you cannot identify. These files may be

required for your smartphone to function

properly.

To move a file to another folder:

Highlight the item, press and hold

Center

to open the shortcut menu,

and select Cut or Copy. Open the

destination folder, press and hold

Center

and then select Paste.

to open the shortcut menu,

Show list

Sort by list

To highlight multiple items: Tap and

drag the stylus.

TIP When the items in a folder are displayed,

you can sort them by name, date, size, or

type. Select the Sort by list in the upper-right,

and then select the sort method.

Installing applications

DID YOU KNOW The storage card symbol

appears next to the names of files that are

stored on an expansion card.

Your smartphone comes with several

built-in and ready-to-use applications. You

can also install third-party applications that

are compatible with Microsoft Windows

Mobile^®6.1 Professional edition devices,

such as business software, games, and

more.

Do any of the following:

To open an item: Select it.

To quickly delete, rename, beam, or

email an item: Highlight the item,

press and hold Center

shortcut menu, and then select the

appropriate command.

to open the

Applications you download to your

computer are likely to be in a compressed

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Y O U R A P P L I C A T I O N A N D I N F O M A N A G E M E N T T O O L S

format such as ZIP. If the file is

Installing third-party applications

compressed, you need to decompress the

file before you install the application on

your smartphone. You can decompress the

file on your smartphone in File Explorer or

on your computer using a decompression

utility such as WinZip.

When installing third-party applications,

note the following:

•

Install only apps that are designed for

Microsoft Windows Mobile 6.1

Professional. Apps designed for other

versions of Microsoft Windows Mobile

may not be compatible with your

smartphone.

TIP You can also send the file to yourself as an

email attachment, and then open the

attachment on your smartphone to

automatically decompress the file (see

Opening attachments).

•

If you can try a free or trial version of

the software before purchasing it, you

can test it first to make sure it works

properly.

The following instructions tell you how to

install basic files onto your smartphone.

Some software uses an installer or wizard

to guide you through the process. For

details, consult the documentation that

came with the software.

NOTE If you encounter a problem with a

third-party application (such as an error

message), contact the application’s vendor.

For general troubleshooting of third-party

applications, see Third-party applications.

DID YOU KNOW

application that lets you run Palm OS^®by

ACCESS applications on your smartphone.

You can purchase a third-party

TIP If an application does not have a Microsoft

Mobile to Market certificate, you see a

message indicating that the application is

untrusted. If this occurs, you can indicate

whether you want to continue the installation.

Installing applications from the Internet

You can use Internet Explorer Mobile to

install Windows Mobile apps in the CAB

file format directly from the Internet. For

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270

Y O U R A P P L I C A T I O N A N D I N F O M A N A G E M E N T T O O L S

files in the ZIP file format, you must unzip

the files in File Explorer or on your

Select the file you downloaded to start

the installation program.

computer before you install them. For files

in any format other than CAB or ZIP, you

must first download the files to your

computer and then install them to your

smartphone by synchronizing.

Installing applications from your

computer

There are many applications available for

your smartphone. To get started, check out

the selection at palm.com/

BEFORE YOU BEGIN Make sure your

phone is on and that you are in a coverage

area (see T u rning your phone on).

treoproumts-support.

BEFORE YOU BEGIN To install an

application from your computer to your

smartphone, you must first install the

desktop sync software on your computer

(see Inst alling the desktop sync software).

Press Start

Explorer.

and select Internet

Go to the page that contains the link to

the application you want to download.

Connect your smartphone to your

computer to synchronize and install the

application(s) on your smartphone.

Highlight the link to the file, and then

press Center

process.

to start the download

Open My Computer or Windows

Explorer on your computer.

If prompted, select the folder where

you want to store the file.

Double-click the icon representing your

smartphone.

When the download has finished, press

Start

and select Programs.

Copy the application file(s) into the

folder.

Select File Explorer

Go to the folder you selected in step 4.

If you did not select a folder, go to the

My Documents folder.

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Installing applications onto an expansion

card

Press Start

and select Programs.

Select Java

BEFORE YOU BEGIN To install an

Press Menu (right softkey), select

Install, and then select Local (to install

a file from your computer) or Internet.

application from your computer to an

expansion card, you must first install the

desktop sync software on your computer

(see Inst alling the desktop sync software).

After you install the file, press Menu (right

softkey) to perform various tasks using the

file.

Insert the expansion card (sold

separately) into the expansion card slot

(see Inserting and removing expansion

cards).

Removing

applications

Connect your smartphone to your

computer using the USB cable.

Open My Computer or Windows

Explorer on your computer.

To free up memory on your smartphone,

you can remove applications that you no

longer use. You can remove only

applications, patches, and extensions that

you install; you cannot remove the built-in

applications that reside in the Read-Only

Memory (ROM) portion of your

Double-click the icon representing your

smartphone.

Navigate to the folder representing the

expansion card.

Copy the application file(s) into the

expansion card folder.

smartphone.

Press Start

Select the System tab, and then select

Remove Programs

and select Settings.

Installing Java games and applications

You can install Java application files called

Midlets onto your smartphone, either from

your computer or from the Internet.

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your info or to receive info from another

device.

•

In many applications, you can send a file

or an entry by email or beaming. Open

the app to the file or entry list and

highlight the item you want to send.

Press Menu (right softkey) and select

the Send or Beam option.

•

In the Messaging application, you can

insert a picture or attach a note or other

file to an email. You can also receive

pictures and attachments (see Y o ur

email).

Select the application that you want to

remove.

DID YOU KNOW Built-in applications that

cannot be deleted are not listed in the

Remove Programs list.

•

You can attach a picture, video, or sound

file to a multimedia message (see

Creating and sending a multimedia

message).

Select Remove.

You can synchronize to share info

Select Yes to confirm the deletion.

between your smartphone and your

computer or between your smartphone

and Microsoft Exchange Server 2003 or

2007 (see Synchronizing information).

Sharing information

•

If you are near someone, you can beam

files and applications between your

smartphone and your neighbor’s device

using the IR port or Bluetooth^®wireless

technology (see Beaming information).

Your smartphone comes equipped

with a variety of options for sharing

information, so that you can choose the

quickest, most convenient way to send

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•

You can also store files on an expansion

card and share the expansion card (see

Using expansion cards).

TIP For best results, the path between the

two devices must be clear of obstacles, and

both devices kept stationary. If you have

difficulty beaming, shorten the distance and

avoid bright sunlight.

DID YOU KNOW

The type of information you

Beaming information

can beam depends on the type of device you

are beaming to. Other Windows Mobile 6

Professional devices are always compatible

with your Treo Pro smartphone.

Your smartphone is equipped with an IR

(infrared) port that enables you to beam

information to another device with an IR

port. The IR port is located on the side of

your smartphone closest to the stylus, near

the top. You can also beam using the

Bluetooth wireless technology on your

smartphone.

Beaming an entry or file

BEFORE YOU BEGIN To beam using

Bluetooth technology, make sure your

smartphone has the Bluetooth feature

turned on (see Entering basic Bluetooth

settings).

The normal range for beaming with IR is

about 20 centimeters (eight inches). The

maximum range for beaming with

Bluetooth technology is about 10 meters

(30 feet). Performance and range are

affected by physical obstacles, radio

interference from nearby electronic

equipment, and other factors.

Highlight the entry or file you want to

beam.

Press Menu (right softkey) and select

Beam… (the menu item changes

names based on the type of item you

highlighted). In Contacts, press Menu

(right softkey) and select Send Contact

> Beam.

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Do one of the following:

Bluetooth: When the name of the

receiving device appears, select it to

begin the transfer. A blue icon indicates

a Bluetooth connection.

Wait for Done to appear next to the

name of the receiving device before you

continue using your smartphone.

IR: Select Infrared. Point the IR port on

your smartphone directly at the IR port

of the receiving device. A red icon

indicates an IR connection.

TIP The regional setting determines the list of

characters that can be used when info is

beamed between devices. If you try to send

or receive a character that is not on the list, it

appears as a question mark (see Setting

display formats).

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Turning on the option to receive beamed

information

Using expansion

By default, the option to receive beamed

information on your smartphone is turned

off. You need to turn the beam option on

before you can receive information being

beamed from another device.

cards

The expansion card slot on your

smartphone enables you to add microSD

cards to extend the storage capacity of

your smartphone. For example, microSD

expansion cards can store the following:

Press Start

Select the Connections tab, and then

select Beam

and select Settings.

•

Pictures

•

Games

Check the Receive all incoming

Videos

Applications

Databases

beams box.

MP3 audio files

Email attachments

Receiving beamed information

Press End

is not already on.

to turn on your screen if it

Expansion cards are sold separately.

If you are beaming over an IR

connection, point the IR port on your

smartphone directly at the IR port of the

transmitting device.

TIP We recommend that you purchase

preformatted expansion cards. To format a

card on your own, you need to connect a card

reader (sold separately) to your computer.

When the Receiving Data message

appears, select Yes to receive the

beam.

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Inserting and removing expansion cards

TIP The expansion card slot has a push-push

mechanism: push in gently to insert a card;

push in gently to remove it.

With the back panel facing you, press

the lower-right corner of the back panel

with your right thumb to release the

panel. Remove the panel.

Notch

Wi-Fi button

Replace the back panel.

To remove an expansion card, repeat

step 1 to remove the back panel, and

then push the card in to release it.

Insert the card with the label facing up

and the notch pointing toward the Wi-Fi

button.

Replace the back panel.

Push the card into the slot until you feel

the card click into place.

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Opening applications on an expansion

card

After you insert an expansion card into the

expansion card slot, you can open any of

the applications stored on the expansion

card.

TIP To run an application on an expansion card,

your smartphone must have enough free

space in the internal memory to run the

application.

Show list

Insert the expansion card into the

expansion card slot.

Select the application you want to open.

Saving files to an expansion card

Press Start

and select Programs.

You can save space on your smartphone by

saving files to an expansion card. For

example, when you create new Word

Mobile documents, notes, Excel^®Mobile

workbooks, pictures, videos, and audio

files, you can save them directly to an

expansion card. Saving files to an

Select File Explorer

Tap the Show list in the upper-left and

select Storage Card.

expansion card also makes it easy to share

those files with others. (Some applications

may not support this feature.)

Insert an expansion card into the

expansion card slot.

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Open the application from which you

want to save the info.

Insert an expansion card into the

expansion card slot.

Press Menu (right softkey) and select

Options or Tools > Options.

Open the application from which you

want to move the info.

Select the option for where to save info,

and then select Storage Card. The

option name changes depending on the

application you are in.

Go to the list view, tap the Show list in

the upper-left, and highlight the file or

application you want to move.

Press Menu (right softkey) and select

Rename/Move.

TIP If you don’t see a Save to option on the

Options screen, look on the other tabs (if

present). If you still can’t find a Save to list, the

application may not support this feature.

Select the Location list, and then select

where you want to move the info:

Storage card or Main memory.

Press OK

Moving info between your smartphone

and an expansion card using File Explorer

Moving info between your smartphone

and an expansion card from within an

application

Insert the expansion card into the

expansion card slot.

In certain applications—for example,

Pictures & Videos and the Office Mobile

applications—you can move files directly to

another location. For applications that do

not support this feature, see Moving info

between your smartphone and an

Press Start

and select Programs.

Select File Explorer

Highlight the file or application you want

to copy or move (see Exploring files and

folders).

expansion card using File Explorer.

TIP Your applications are usually located in the

My Device/Program Files folder.

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Press Menu (right softkey) and select

Edit > Copy or Edit > Cut.

Select the folder or files you want to

view.

Go to the folder where you want to

place the selected item.

Press OK

Renaming an expansion card

Press Menu (right softkey) and select

Edit > Paste.

If you change the contents of an expansion

card, you may want to rename the card to

better match its contents.

Press OK

Viewing available expansion card

memory

TIP Before copying information to or renaming

the files or folders on an expansion card, or

renaming the card itself, make sure the card is

not write-protected. See the instructions that

came with your card for details.

Insert the expansion card into the

expansion card slot.

Press Start

Select the System tab, and then select

Memory

Select the Storage Card tab.

Press OK

and select Settings.

Insert the expansion card into the

expansion card slot.

Press Start

and select Programs.

Select File Explorer

Exploring files on an expansion card

Tap the Show list in the upper-left and

select My Device.

Insert the expansion card into the

expansion card slot.

Highlight the current expansion card

name (Storage Card by default).

Press Start

and select Programs.

Select File Explorer

Press Menu (right softkey) and select

Rename.

Tap the Show list in the upper-left and

select Storage Card.

Enter a new name for the card.

Press OK

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Encrypting an expansion card

connect to your work computer and have

access to all of your applications, files, and

network resources as though you were in

front of your computer at work. You can

leave applications running at work and then

see your work computer’s desktop

displayed on your smartphone, with the

same applications running.

When you encrypt an expansion card, the

info on the card can be read only by your

smartphone—so no one can see what’s on

the card if it gets lost or stolen.

Insert the expansion card into the

expansion card slot.

Press Start

and select Settings.

Accessing a remote computer

Select the System tab, and then select

Encryption.

BEFORE YOU BEGIN Ask the remote

computer administrator for your computer

username, password, and domain if you

don’t know them.

Check the Encrypt files when placed

on a storage card box.

NOTE If your organization enforces an

encryption policy, you can see that the box

is checked but cannot uncheck it.

Press Start

and select Programs.

Select Remote Desktop Mobile

Enter the name of the computer you

want to access. If you are accessing a

computer you’ve already entered, select

the computer name from the list.

Accessing

information on a

remote computer

Enter the username, password, and

domain you use to access the remote

computer.

Press OK

Remote Desktop Mobile is a technology

that allows you to use your smartphone to

connect to a remote computer in a

different location. For example, you can

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Customizing Remote Desktop Mobile

Remote desktop sound: Sets whether

sounds from the remote computer are

muted completely, played on the

remote computer, or played on your

smartphone.

Press Start

and select Programs.

Select Remote Desktop Mobile

Press Menu (right softkey) and select

Options.

Press OK

On the Display tab, select any of the

following options:

Colors: Set how to display colors from

the remote computer on your

smartphone screen.

Calculator

You can use Calculator for basic arithmetic

calculations, such as addition, subtraction,

multiplication, and division.

Full screen: Set whether you want the

remote computer display to take up

your entire smartphone screen

Fit remote desktop to screen: Set

whether you want to resize the remote

computer display so that the entire

display fits on your smartphone screen.

Select the Resources tab, and then

select one or both of the following

options:

Device storage: Set whether to map

your smartphone’s storage memory to

the remote computer.

Performing calculations

Press Start

and select Calculator.

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Enter numbers and perform

Using the Calculator memory

calculations, including the following:

•

To store a displayed number, tap the box

to the left of the entry box. An M

appears in the box.

Clears the last digit in a multi-digit

entry.

Clears the current calculation or the

displayed number.

DID YOU KNOW

When you store a number in

memory, it replaces the number that is

currently stored.

Calculates the reciprocal of a

number.

•

To add the displayed number to the

Calculates percentage.

number stored in memory, tap

Calculates the square root of a

number.

press P.

•

To display the number stored in

Switches a number between

negative and positive.

memory, tap

To clear the memory, tap

TIP You can paste numbers into Calculator as

well as copy calculation results to be pasted

into another app.

TIP For more advanced calculations, use Excel

Mobile. See Excel Mobile^®for details.

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C A L C U L A T O R

284

CHAPTER

Your personal settings

Customizing is optional. But why not personalize your Palm^®

Treo^™Pro smartphone to make it match your lifestyle and work

even harder for you?

You can easily customize the sounds, fonts, screen colors, and

more on your smartphone. Take advantage of various levels of

security. Prevent making an accidental (and expensive) phone

call by locking the keyboard. Some preference settings can help

extend the life of your battery. There are lots of ways to make

your smartphone work better for you.

Benefits

•

Conserve power

•

Make your screen easy to read

Streamline smartphone use

•

Secure your phone and your data

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TIP To change the color theme for your

Today screen settings

smartphone, select a new theme from the

Appearance tab in Today Settings (see

Changing the system color scheme).

Selecting your Today screen background

Press Start

and select Settings.

Selecting which items appear on your

Today screen

TIP You can also open Settings from your

Today screen by pressing Settings (right

softkey).

Press Start

and select Settings.

On the Personal tab, select Today

Select the Items tab.

On the Personal tab, select Today

Check the boxes next to the items you

want to appear on your Today screen,

and uncheck any items that you do not

want to appear.

On the Appearance tab, check the Use

this picture as the background box.

Select Browse.

Select the picture you want to use.

(Optional) Highlight an item and select

Move Up or Move Down to change the

Press OK

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order in which items appear on the

Today screen.

To hear all sounds again, slide the

Ringer switch to Sound On

(Optional) Highlight an item and select

Options (if available) to configure the

When you slide the Ringer switch back to

the Sound On position, it restores the

previous sound settings. For example, if

the smartphone ring volume is set to the

loudest setting and you slide the Ringer

switch to Sound Off, you do not hear the

smartphone ring. When you move the

Ringer switch back to Sound On, the

smartphone ring volume is still set to the

loudest setting.

settings for the item. Press OK

return to Today Settings.

Press OK

DID YOU KNOW

There are lots of third-party

plug-ins available for your Today screen.

System sound

settings

When you’re in a meeting, at the movies,

or anywhere that silence is required, you

can immediately silence all sounds on your

smartphone, including Calendar

Sound On

Sound Off

notifications and system sounds. This does

not mute the speaker during phone calls.

TIP Can't get music to play out of the built-in

MP3 player? Check the Ringer switch. If it’s

set to Sound Off, you won’t be able to hear

music.

Silencing sounds

Slide the Ringer switch to Sound

DID YOU KNOW

Your smartphone includes a

Off

. The smartphone vibrates

silent alarm that can vibrate even when the

Ringer switch is set to Sound Off.

briefly.

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Selecting Sounds & Notifications

the volume level when this sound is

turned on.

Press Start

On the Personal tab, select Sounds &

Notifications

and select Settings.

Hardware buttons: Turns sounds

associated with pressing buttons on/off,

and sets the volume level when this

sound is turned on.

On the Sounds tab, set any of the

following options:

TIP To add, preview, delete, and send sounds,

select the Manage tab. To add a sound, press

Menu (right softkey), select Add, and navigate

to the sound file. To play a sound, select it and

press Play (left softkey). To delete a sound,

highlight it and press Backspace. To send a

sound, highlight it, press Menu (right softkey),

and select Beam Sound or Send Sound.

Select the Notifications tab and set

any of the following options:

Events: Turns sounds on/off for system

warnings and error messages.

Programs: Turns sounds on/off in the

applications on your smartphone.

Notifications: Turns alarms and

reminders on/off in the applications on

your smartphone.

Screen taps: Turns sounds associated

with tapping the screen on/off, and sets

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Event: Specifies the action for which

you want to change the settings.

Display and

appearance settings

NOTE The settings described here apply to

all event types except phone calls. To set

notifications for the various phone call

types, see Selecting ringtones and display

notices.

Adjusting the brightness

Press Option

and then press

Press Left and Right to adjust the

brightness for when your smartphone is

running on battery power and when it is

running on external power.

Play sound: Lets you turn the sound

on/off for the selected event. To select a

different sound, select the list to the

right of this setting, and then select a

different sound. To preview the sound,

select Play Sound, and then select

Play.

Press OK

Changing the text size and clarity

Press Start

Select the System tab, and then select

Screen

and select Settings.

Repeat: Indicates whether the sound

plays more than once, if turned on.

Select the Text Size tab.

Display message on screen: Indicates

whether a notification message appears

onscreen for the selected event.

Press Left and Right to adjust the

text size.

Select the Clear Type tab.

Vibrate when ringer switch off/on:

Indicates whether your smartphone

vibrates to notify you about the selected

event.

To smooth the edges of screen fonts,

check the Enable Clear Type box.

Press OK

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Displaying the clock

Setting display formats

You can display a clock at the top of every

screen. You can also choose between a

digital and an analog clock display.

Press Start

Select the System tab, and then select

Regional Settings

and select Settings.

Press Start

Select the System tab, and then select

Clock & Alarms

and select Settings.

Select the More tab.

On the Region tab, select a region from

the list. The region selection determines

all display formats (date, time, and so

on) on your smartphone unless you use

another Regional Settings field to select

a different format for a specific type of

display item.

To display the clock, check the Display

the clock on the title bar in all

programs box.

(Optional) Select any of the following

tabs to customize individual format

settings:

Press OK

To change the clock display format, tap

and hold the clock and select Analog or

Digital. If you select analog format, a

Number: Sets the decimal symbol and

number of decimal places, the digit

grouping symbol and group size, list

clock icon

time.

appears displaying the

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separators, negative number sign

On the General tab, select Align

symbol and format, leading zero display,

and measurement system (metric vs.

U.S.).

Screen.

Tap the screen where indicated.

Press OK

Currency: Sets the currency symbol

and position, the decimal symbol and

position, digit grouping symbol and

group size, and negative number

format.

Changing the system color scheme

Press Start

and select Settings.

On the Personal tab, select Today

On the Appearance tab, select a theme

in the list.

Time: Sets the time style, separators,

and AM and PM symbols.

Press OK

Date: Sets the short date style,

separators, and long date style.

TIP You can also set the background for your

Today screen (see Selecting your T o day

screen background).

Press OK

Aligning the screen to correct tapping

problems

Application settings

Occasionally, your screen may need to be

readjusted. You know your screen needs

adjustment when the wrong feature is

activated when you tap the screen. To fix

the problem, align the screen.

Arranging the Start menu

You can change the seven applications

listed on the Start menu. You can still

access the remaining applications by

selecting Programs from the Start menu,

and then selecting the application’s icon.

Press Start

Select the System tab, and then select

Screen

and select Settings.

Press Start

and select Settings.

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On the Personal tab, select Menus

Press Start

and select Settings.

On the Personal tab, select

Buttons

Check the boxes next to the

applications you want to see in the Start

menu.

On the Program Buttons tab, highlight

the button or key combination you want

to change in the Button list. The

hardware buttons are mapped to the

following items:

Press OK

TIP Don’t forget the six icons across the top of

the Start menu. They’re the apps you opened

most recently, and it’s easy to get back to

them: just use the 5-way to select one of the

icons.

Start

= Start menu

= OK/Close

Option

Internet Explorer

+ Phone/Send

Reassigning buttons

You can use Buttons Settings to select

which applications to associate with many

of the buttons and key combinations on

your smartphone.

Option

+ Start

+ OK

= File Explorer

= Task Manager

+ Calendar

= Calculator

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Option

+ Messaging

= Tasks

Hold Side = Camera

Select the Assign a program list, and

then select the application you want to

assign to the button or key combination

you selected.

Select the Up/Down Control tab and

adjust the settings for the Up

and

Down

buttons on the 5-way.

Check the Enabled box.

Press OK

Select the items you want to enable. If

an item is highlighted and the Options

button is active, select Options to

choose the features you want enabled

for the highlighted item.

Setting up voice commands

IMPORTANT The Voice Command

application is available only for English,

French, and German.

Select Notifications and select the

options for how you want to receive

voice command notifications.

Voice commands enable you to use speech

to execute some commands on the Start

menu and the Programs screen.

Using voice commands

Assign the Hold Side button to Voice

Command. See Reassigning buttons for

details.

IMPORTANT Do not use voice commands

in your car until you read the End user

notice about this kind of usage; see the

safety and legal information included in

your smartphone package for information.

Press Start

On the Personal tab, select Voice

Command

and select Settings.

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Set the Ringer switch at the top of your

smartphone to Sound On

TIP You can move quickly through voice

commands by stopping the voice command

response before it finishes. When Voice

Command responds, you can press the Voice

Command button before it completes the

question. After the microphone icon is visible,

you may say your answer.

Hold your device close to your mouth

and press and release the assigned

Voice Command button (see Setting up

voice commands). A tone plays and a

microphone icon appears at the top of

your screen.

Setting input options

In a clear voice say the command. For

example:

Press Start

and select Settings.

On the Personal tab, select Input

To access Help: Say “Help.” After Voice

Command finishes speaking, a

microphone icon appears at the top of

your screen. Say your answer. For

example, say “General” to access

general Help topics.

On the Input Method tab, set any of the

following options:

To access your Calendar: Say “Start

Calendar.”

To access your music: Say “Start

Windows Media.” After Voice

Command finishes speaking, a

microphone icon appears at the top of

your screen. Say your answer.

NOTE The Input Method options you

specify apply only to entering info using the

screen. You can still enter info using your

smartphone’s keyboard regardless of the

onscreen input method you choose.

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Input method: Specifies which

onscreen input method you want to

use:

• Block Recognizer: Use a single

stroke to write letters, numbers,

symbols, and punctuation, which are

then converted into typed text. Use

gestures to enter Return and

Backspace.

• Keyboard: Tap keys on the onscreen

keyboard to enter text.

Suggest words when entering text:

Indicates whether word suggestions

appear as you enter text. You can also

specify how many letters you want to

enter before a suggestion appears, how

many suggestions you want to see, and

whether a space appears after you

insert a suggested word.

• Letter Recognizer: Write individual

letters, numbers, and punctuation,

which are converted into typed text.

Large/Small keys: If you selected

Keyboard, select whether to use large

or small onscreen keys. If you select

Large keys, check the box if you want to

use gestures for the space bar and the

Backspace, Shift, and Return keys.

TIP To enter a suggested word, press Down

to highlight the suggestion, and then press

Center to accept it.

Options: If you selected Letter

Recognizer, select Options and select

the options you want.

Clear Stored Entries: Deletes the

database of word suggestions.

Select the Word Completion tab and

set any of the following options:

Enable Auto Correct: Indicates

whether common misspellings such as

“teh” are corrected automatically.

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Select the Options tab and set any of

Scroll upon reaching the last line:

the following options:

Specifies whether the display

automatically scrolls when you select

the last line of visible info.

Press OK

Locking your

smartphone and info

Your smartphone includes several features

that help you protect it from inadvertent

use and keep your information private. The

security software lets you use your

smartphone for emergency calls, such as

dialing your national emergency number

(such as 911, 112, or 999), even if it is

locked.

Voice recording format: Specifies the

format in which you save voice notes.

Default zoom level for writing:

Specifies the initial size of text entered

from onscreen writing methods.

Default zoom level for typing:

Specifies the initial size of text entered

using the keyboard.

Keyguard: Manually disables all buttons

and the screen’s touch-sensitive feature

to prevent accidental presses in your

briefcase or pocket.

Capitalize first letter of sentence:

Specifies whether the first letter of a

sentence automatically appears in

uppercase, without requiring you to

press a Shift key.

Auto-Keyguard and touchscreen

lockout: Automatically enables Keyguard

after a period of inactivity and lets you

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disable the screen’s touch-sensitive feature To dismiss Keyguard: Press Center

during an active call.

To manually turn on Keyguard when

SIM card Lock: Requires a PIN to turn on

your phone so you can make and answer

calls.

your smartphone screen is on: Do one of

the following:

•

Press and hold End

System password lock: Requires a

password to see any information on your

smartphone.

Press Option + End

TIP If you’re using a headset or hands-free

device and your smartphone is in a pocket or

bag, you can manually turn on Keyguard

during a call to prevent accidental key presses

TIP To avoid accidentally pressing onscreen

buttons while you’re holding your smartphone

up to your ear to speak, you can disable the

screen’s touch-sensitive feature during active

calls. When the screen’s touch-sensitive

feature is disabled, you must use the 5-way

navigator to access items on the screen.

TIP If your Today screen is displayed and

you’re not on a call, you can also turn on

Keyguard by pressing End.

Turning on Auto-Keyguard

Auto-Keyguard enables you to configure

the Keyguard feature.

Locking your keyboard (Keyguard)

By default, your keyboard locks so that you

don’t accidentally press buttons or activate

screen items while your smartphone is in a

pocket or bag.

Press Start

On the Personal tab, select

Keyguard

and select Settings.

Select the Auto-Keyguard list and

disable the Auto-Keyguard feature or set

the period of inactivity that passes

before the keyboard automatically locks.

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card is locked, you must enter the PIN to

power on your phone to make or receive

calls, except for emergency numbers. The

SIM card remains locked even if you move

the card to another phone.

To unlock your SIM card, turn on the phone

and enter your PIN.

BEFORE YOU BEGIN Make sure your

phone is on and that you’re inside a

coverage area (see T u rning your phone on).

Get your default PIN from your wireless

service provider.

Press OK

Locking your screen

Press Start

On the Personal tab, select

Keyguard

and select Settings.

Press Start

and select Settings.

On the Personal tab, select Phone

Select the PIN tab.

Under Disable touchscreen, check or

uncheck the While on a phone call box

to determine whether the screen’s

touch-sensitive feature is disabled

during a call.

Press OK

Locking the SIM card

You can lock your SIM (Subscriber Identity

Module) card to prevent unauthorized use

of your mobile account. When your SIM

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Check the Require PIN when phone is Locking your smartphone

used box.

To protect your personal information, you

can lock the system so that you need to

enter your password to access any of your

information or use other features of

your smartphone.

Enter the PIN and press OK

Turn your phone off to activate the

phone lock feature.

Your SIM card locks when you turn off your

phone and turn it back on. When your SIM

card is locked, you can unlock your SIM

card by entering your PIN.

IMPORTANT If you lock your system, you

must enter the exact password to unlock it.

If you enter an incorrect password, you are

given another chance. Each time an

incorrect password is entered, you are

given progressively longer time periods

between your chances to enter the

password. If you forget the password, you

need to perform a hard reset to resume

using your smartphone. Performing a hard

reset deletes all the entries in your

smartphone. However, you can restore all

previously synchronized info the next time

you sync (see Synchronizing information).

TIP If your wireless service provider changes

the PIN, you need to change it on your

smartphone. Press Start and select Settings.

On the Personal tab, select Phone. Select the

PIN tab, and then select Change PIN.

NOTE You need your PIN number to edit

your PIN number or remove the locking

feature. If you enter an incorrect PIN more

times than allowed by your wireless

service provider, the SIM card locks. After

the SIM card locks, you need the PUK to

unlock the SIM card. Contact your wireless

service provider for more information and

the PUK.

Press Start

and select Settings.

On the Personal tab, select Lock

On the Password tab, check the

Prompt if device unused for box to

turn on the password feature.

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Select the first list, and then select how

long a period of inactivity must pass

before you are prompted to enter a

password to unlock the system.

TIP If you lock your smartphone and use a

Simple PIN as the password, you can dial an

emergency number by entering the number in

the password field and pressing Phone/Send.

You do not need to press Option before

entering the number. However, if you select

Strong alphanumeric as the password type,

you must first press Option twice before

entering an emergency number in the

password field.

Select the Password type list, and then

select a format for your password:

Strong alphanumeric: A strong

alphanumeric password must contain at

least seven characters and must contain

a combination of letters, numerals, and

punctuation. You must press Option or

Alt before entering numerals or

punctuation.

Entering owner information

You can enter personal information that you

want to associate with your smartphone,

Simple PIN: A simple PIN must contain such as your name, company name, and

at least four characters and includes phone number. You can also set whether

numerals only. You do not need to press you want this information to appear when

Option before entering the PIN

numerals.

you turn on your smartphone. If you lose

your smartphone, this feature can help the

person who finds it return it to you.

Select Password and enter your

password.

Press Start

On the Personal tab, select Owner

Information

and select Settings.

Select Confirm and enter the password

again.

(Optional) Select the Hint tab and enter

a hint to help you recall your password.

On the Identification tab, enter any of

the information you want to include.

Press OK

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System settings

Setting the date and time

Use Clock & Alarms Settings to set the

time zone, time, and date for your home

location and a location that you visit.

To set the display format for the date and

time, see Setting display formats.

Press Start

Select the System tab, and then select

Clock & Alarms

and select Settings.

Select the Notes tab and enter any

additional text you want to include.

Select the Options tab and check the

boxes to indicate which info (if any) you

want to appear on the screen when you

turn on your smartphone.

On the Time tab, select Home.

Press OK

TIP You can also display your Owner

Information on your Today screen. See

Selecting which items appear on your

T o day screen for details.

Select the first list, and then select the

time zone for your home location.

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Select the hour and press Up

Down to increase or decrease the

hour setting. Repeat this process for the

minute, seconds, and AM/PM settings.

To disable this option, uncheck the

Enable local network time box.

If you want to keep your smartphone

date and time set for your selected

location, uncheck the Use network

time zone box.

Select the month and press Up

Down to increase or decrease the

month setting. Repeat this process for

the date and year settings

Setting system alarms

(Optional) Select Visiting and set the

info for a location that you visit often.

System alarms let you set alarms that are

not associated with a task or appointment.

For example, you can use your smartphone

as an alarm clock when you travel, or set

alarms to remind you when it’s time to take

medication or pick up the kids.

Press OK

If prompted, select Yes to accept your

changes.

Synchronizing the date, time, and time

zone with the network

Press Start

Select the System tab, and then select

Clock & Alarms

Select the Alarms tab.

and select Settings.

By default your smartphone synchronizes

the date, time, and time zone with your

wireless service provider’s network

whenever your phone is on and you are

inside a coverage area.

Press Start

Select the System tab, and then select

Clock & Alarms

Select the More tab.

and select Settings.

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Check a box to turn on that alarm.

documents that are used to authenticate

and exchange information on networks.

Certificates can be issued for a user, a

device, or a service.

Select Description next to the box you

checked and enter a description for the

alarm.

Tap the days of the week you want the

alarm to go off. You can select multiple

days for each alarm.

Press Start

Select the System tab, and then select

Certificates

and select Settings.

Tap the time, set the time you want the

Select any of the following tabs:

alarm to go off, and press OK

Personal: Displays certificates that

establish your identity when you log in

to a secured network, such as a

corporate network.

Select the alarm icon and check the

boxes to select how you want the alarm

to go off. You can choose a single

sound, a repeating sound, a flashing

light, or vibration.

Intermediate: Displays certificates

issued from a root certificate whose

purpose is to then issue personal

certificates.

TIP To change the alarm sound, select the

alarm sound icon, select the Play Sound list,

and then select the alarm sound you want to

use.

Root: Displays certificates that identify

the computers, such as servers, to

which you connect. These certificates

help prevent unauthorized users from

accessing your smartphone and

information.

Press OK

twice.

10 If prompted, select Yes to accept your

changes.

To view certificate details, select the

certificate.

Managing identity certificates

Your smartphone may include preinstalled

certificates. Certificates are digital

Press OK

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TIP To delete a certificate, highlight the

certificate name, press and hold Center on

the 5-way, and then select Delete from the

shortcut menu.

DID YOU KNOW

This error reporting method

meets the privacy regulations of the European

Union (EU) as well as the Fair Information

Practice Principles of the Federal Trade

Commission in the United States. To view the

Fair Information Practice Principles, visit the

Federal Trade Commission website at ftc gov/

reports/privacy3/fairinfo htm

Enabling error reporting

Error Reporting sends info that helps

diagnose application errors for devices

running Windows Mobile^®software. When

an error is detected, a text file is created.

You can review the file and choose

whether you want it delivered to Microsoft

Support. The information is used by

programming groups at Microsoft for

quality control and is not used for tracking

individual users or installations for any

marketing purpose. The info that is

collected is technical info about the state of

your system when the error occurred. No

documents (or any info contained in them)

are intentionally sent with the report. To

ensure further security, the report is

transmitted via a secure connection and is

kept confidential and anonymous in a

limited-access database.

Your smartphone must be connected to

your computer when you send the error

report—provided your computer is

connected to the Internet.

Press Start

Select the System tab, and then select

Error Reporting

and select Settings.

Select whether you want to enable or

disable error reporting.

Press OK

How much storage space do I have left?

Press Start

Select the System tab, and then select

Memory

and select Settings.

Select either of the following tabs:

Main: Displays the amount of memory

assigned to your applications and info,

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as well as the amount of memory in use

Press OK

versus the available memory.

Optimizing power settings

Press Start

Select the System tab, and then select

Power

and select Settings.

On the Battery tab, view the power

remaining in your battery.

TIP If storage memory is low, consider using

an expansion card to store files (see Using

expansion cards). If program memory is low,

close some applications to avoid slow

smartphone performance (see Closing

applications). You can also tap Find at the

bottom of the screen to search for large files

to delete and free up memory

TIP An easy way to check the battery level is

by tapping the battery icon in the title bar.

TIP You can also open Memory settings by

selecting the running programs icon in the

upper-right corner of the Today screen, and

then selecting the memory icon.

Select the Advanced tab and set

whether your smartphone screen turns

off automatically after a specified period

of inactivity. You can assign different

intervals for battery power and external

power.

Storage Card: Displays the amount of

memory available on an expansion card

that is inserted in the expansion slot on

your smartphone.

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Turning wireless services on/off

To quickly turn all wireless services on or

off, press and hold Power

Follow these steps to turn individual

wireless features on or off.

On the Today screen, select your

wireless service provider name, or

select Phone off if your wireless

service provider name is not displayed.

Select the Screen Saver tab, and check

the box to enable the screen saver

feature, or uncheck it to disable the

screen saver.

Press OK

TIP To conserve additional battery power,

disable the screen saver, or adjust the display

backlight setting. Press Start and select

Settings. Select the System tab, and then

select Backlight. On the Battery Power tab,

set whether the display backlight turns off

automatically after a period of inactivity. You

can also select the External Power tab to turn

off the backlight when your smartphone is

connected to an external charging source.

Select a wireless feature to turn it on or

off. The current state of the feature, ON

or OFF, appears on a gray background.

The description of the feature tells you

what you can change it to. In the

illustration, Airplane Mode and Wi-Fi are

off, and Phone and Bluetooth are on.

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TIP To change the settings for one of the

displayed wireless features, press Settings

(right softkey) and select the wireless feature

you want to change.

Press OK

You can also turn wireless services on and

off by tapping the signal-strength

at the top of the screen and selecting

Comm Manager.

icon

On the Update Setup screen, press

Next (right softkey).

Updating the system software

Windows Update for Windows Mobile lets

you download security updates and other

important updates to the Windows Mobile

operating system software on your

smartphone.

TIP Select View privacy statement to read

about how using Windows Update affects the

personal information on your smartphone.

Select whether you want to run

Windows Update manually or you want

it to check for updates automatically,

and press Next (right softkey).

Press Start

and select Settings.

Select the System tab, and then select

Windows Update.

If you selected automatic updates,

check the Use my data plan to check

for and download updates box if you

want to use your data plan instead of

your basic wireless plan to update your

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smartphone. Using your data plan

means that updates may occur more

frequently but may result in additional

data charges. Press Next (right softkey).

Connection settings

Managing ISP settings

Press Finish (left softkey).

Your smartphone is already set up to

connect to the Internet using a high-speed

data connection on your wireless service

provider’s network. To connect to the

Internet, simply start Internet Explorer

Mobile.

If you selected Automatic in step 4,

Windows Update periodically checks for

and downloads updates automatically. If

you selected Manual in step 4, you can

check for updates at any time by opening

Windows Update and pressing Check

Now (left softkey).

For special situations, such as connecting

to your internet service provider (ISP) or to

a remote access server (RAS), you can set

up another connection.

To view detailed results of the last check

for updates, press Menu (right softkey) and

select View details.

BEFORE YOU BEGIN Obtain the following

information from your ISP or system

administrator:

TIP To switch between manual and automatic

updates, open Windows Update, press Menu

(right softkey), and select Change Schedule.

To select or deselect the option to use your

data plan to check for and download updates,

press Menu (right softkey) and select

Connections.

•

ISP server phone number or access

point

•

Username

Password

•

Press Start

Select the Connections tab, and then

select Connections

and select Settings.

On the Tasks tab, select Manage

existing connections.

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Select the Modem tab.

•

Your server’s host name or IP address

Highlight the connection you want to

view or change and select Edit, or

select New to create a new connection.

Install your third-party VPN client (see

Installing applications).

Press Start

Select the Connections tab, and then

select Connections

and select Settings.

Follow the onscreen instructions to edit

or create the connection.

On the Tasks tab, select Add a new

VPN server connection.

Connecting to a VPN

If you want to use your smartphone to

access your corporate email account or

other files on your corporate server, you

may need to set up a VPN (virtual private

network). A VPN enables you to log in to

your corporate server through the

Follow the onscreen instructions to

enter the settings provided by your

corporate system administrator.

TIP To manually start a data connection on

your wireless service provider’s network or

another network, go to Connections

company’s firewall (security layer).

Settings, and on the Tasks tab, select

Manage existing connections. Tap and hold

the connection you want to start, and then

select Connect from the shortcut menu.

BEFORE YOU BEGIN Check with your

company’s system administrator to see if a

VPN is required to access the corporate

network. If you need a VPN, you

must purchase and install a third-party VPN

client in order to use this feature.

Setting up a proxy server

Press Start

Select the Connections tab, and then

select Connections

and select Settings.

Ask your corporate system administrator

for the following information:

•

Your username and password

Your server’s domain name

Your server’s TCP/IP settings

On the Tasks tab, select Set up my

proxy server.

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Check both the This network connects

to the Internet and the This network

uses a proxy server to connect to the

Internet boxes.

3 Do one of the following:

Select Proxy server and enter the proxy

server name.

Press OK

TIP To change settings such as the port

number, proxy server type, or credentials,

select Advanced.

Turn on the proxy server: Check the

Enable Pocket Internet Explorer Proxy

box, enter the proxy server information,

and select Apply.

Turning a proxy server on or off

Your wireless service provider may require

a proxy server to access the Internet using

your wireless service provider’s data

Turn off the proxy server: Uncheck the

Enable Pocket Internet Explorer Proxy

box.

connection. However, if you connect to the

Internet using a Wi-Fi (see Connecting to a

Wi-Fi network) or a VPN (see Connecting

to a VPN) connection, the proxy server may

prevent your smartphone’s web browser

from locating certain websites. You can

use the Internet Proxy application to turn

the proxy server on or off, depending on

how are you connecting to the Internet.

Press OK

Ending a data connection

If your service plan includes

minutes-of-use fees for data connections,

you can reduce costs by ending the data

connection when you’ve finished browsing

the web.

Press Start

and select Programs.

Select Internet Proxy

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On the Today screen, select your

wireless service provider name.

a feature, such as the camera or

messaging, worked previously and this

feature no longer works after enrollment,

contact your system administrator to find

out if this feature is disabled on your

smartphone.

Select Data Connection.

Enrolling a domain

If your company uses Microsoft System

Center Mobile Device Manager, you may

need to use the Domain Enroll settings to

company’s network.

Press Start

Select the Connections tab, and then

select Domain Enroll

and select Settings.

Press Enroll (right softkey).

IMPORTANT After you enroll your

Follow the onscreen instructions to

complete the enrollment process.

smartphone in your company’s network,

your system administrator can turn various

features on your smartphone on and off. If

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312

CHAPTER

Troubleshooting

Although we can’t anticipate all the questions you might have,

this chapter provides answers to some of the most commonly

asked questions. For additional information and answers to

other common questions, visit palm.com/treoproumts-support.

313

In this chapter

T r ansferring info from another device . . . . . . . . . . . . . . . . . . . . . . . 315

Reinstalling the desktop software . . . . . . . . . . . . . . . . . . . . . . . . . . 315

Resetting your smartphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 316

Performance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 319

Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320

Network connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 321

Synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325

Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 332

Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 335

Camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 336

Third-party applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 337

Making room on your smartphone. . . . . . . . . . . . . . . . . . . . . . . . . . 338

Voice qualit y . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 38

T R O U B L E S H O O T I N G

Transferring info from Reinstalling the

another device

desktop software

For information on transferring your info

from a previous Windows Mobile^®device

or from a Palm OS^®by ACCESS device to

your new Palm^®Treo^™Pro smartphone,

visit palm.com/treoproumts-support for

instructions.

If you have problems synchronizing using

your desktop sync software, you may need

to reinstall the software.

BEFORE YOU BEGIN Make sure your

computer profile includes administrator

rights to install software. In large

organizations, these are usually granted

by the system administrator.

DID YOU KNOW You can purchase a third-party

application that lets you run Palm OS^®

applications on your smartphone.

Shut down your computer and turn it on

again.

DID YOU KNOW If you have questions about

Windows Mobile, you can go to

windowsmobile.com. Search for Palm devices

for information.

On your computer, click Start > Control

Panel > Add or Remove Programs.

Remove your desktop software. For

computers running Windows XP, the

software is called Microsoft ActiveSync.

For computers running Windows Vista,

the software is called Windows Mobile

Device Center.

IMPORTANT Do not use a backup utility to

transfer your info from another device to

your new smartphone. This can cause your

smartphone to malfunction.

Quit any active applications, including

virus scanners and Internet security

applications.

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To reinstall the software, switch your

Slide the stylus out from its slot.

smartphone to setup mode and connect

your smartphone to your computer and

follow the onscreen instructions. See

Installing the desktop sync software for

detailed instructions.

Use the stylus tip to gently press the

reset button.

Resetting your

smartphone

Performing a soft reset

Performing a soft reset is similar to

restarting a computer. If your smartphone

is not responding or you have trouble

synchronizing with your computer, a soft

reset may help.

If your smartphone responds to key

presses, press and hold Power

turn off your phone.

Wait for the progress bar on the Palm^®

logo screen to fill before continuing to

use your smartphone.

If the screen display is on, press

Power

to turn off the screen.

Slide the back panel into place.

Remove the back panel from your

smartphone.

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T R O U B L E S H O O T I N G

TIP You can also do a soft reset by removing

TIP Some third-party applications do not

the battery and reinserting it.

create a backup on your computer when you

synchronize. If you do a hard reset, you may

lose info in these applications and you need to

reinstall the application on your smartphone

after the hard reset. Please contact the

application vendor to find out if your info is

backed up during synchronization.

DID YOU KNOW

If the phone or the Bluetooth^®

wireless technology feature was on before a

reset, these automatically turn on after the

reset.

Performing a hard reset

DID YOU KNOW

When you synchronize after a

A hard reset erases all personal

hard reset, the source folder in My

Documents changes from Treo My

Documents to WM_your name.

information, such as appointments,

contacts, and tasks, as well as programs

you have added, such as third-party

software on your smartphone. Never do a

hard reset without first trying a soft reset.

You can restore previously synchronized

information the next time you sync.

A hard reset can tell you whether a

problem stems from your smartphone or

from an application installed on it. If you do

not experience the problem after you

perform a hard reset, the problem may be

related to software you installed. See

Third-party applications for suggestions on

diagnosing third-party software issues.

IMPORTANT Synchronize to restore your

Outlook data, such as Outlook email,

Calendar, Contacts, Notes, and Tasks. You

can use a backup and restore solution.

Make sure it’s an application that’s

approved by Palm, such as the one

included on your smartphone.

Synchronize your smartphone with your

computer so that your smartphone

applications and info can be restored by

synchronizing again after you perform

the hard reset.

Remove the back panel from your

smartphone.

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Slide the stylus out from its slot.

TIP Be sure to dispose of your old battery in an

environmentally responsible and legal way. In

some areas, disposal in household or

If the screen is off, press Power

wake up the screen.

business trash is prohibited. Visit palm.com/

environment for more information.

While pressing and holding End

the tip of the stylus to gently press and

release the reset button.

, use

DID YOU KNOW

Your smartphone stores all

your info even when you remove the battery.

Continue pressing and holding End

until the “Erase all data?” prompt

appears.

Press Power

to turn off the

screen.

Press Up

to confirm the hard reset.

With the back panel facing you, press

the lower-right corner of the back panel

with your right thumb to release the

panel. Remove the panel.

Wait for the progress bar on the Treo

logo screen to fill before continuing to

use your smartphone.

Slide the back panel into place.

10 (Optional) Synchronize to restore your

previously synchronized info. If you use

a backup utility, you may also need to

restore a backup to recover additional

info and settings.

Replacing the battery

Your smartphone comes with a replaceable

battery. Be sure to use a replacement

battery from Palm that is compatible with

Treo Pro models. Do not use a battery from

any earlier model of smartphone.

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Place a finger in the notch between the

stylus and the battery, and then remove

the battery.

Performance

The applications are running slower than

usual

Align the metal contacts on the new

battery with the contacts of the battery

compartment, and then press the

battery into place.

Press and hold OK

Manager.

to open Task

Select Stop All to close all your open

applications.

Press OK

If the previous steps don’t fix the problem,

try doing a soft reset (see Performing a soft

reset). If the problem persists, follow these

steps to turn off the Voice Command

setting, if it is enabled:

Press Start

Select Personal, and then select Voice

Command

and select Settings.

Uncheck the Enabled box.

Press OK

Battery contacts

Smartphone contacts

Slide the back panel into place.

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computer to charge your smartphone (and

not to sync), you need to turn off setup

mode. When the Setup screen appears on

your computer, on your smartphone, press

Cancel (right softkey), and then press Exit

(right softkey).

TIP Be sure that third-party applications are

designed for Windows Mobile 6.1

Professional. Applications written for

Windows Mobile 6.1 Standard or earlier

versions of Windows Mobile software do not

work with your smartphone.

If you can try a free version of the software

before purchasing it, you can test it first to

make sure it works properly.

Screen

My battery seems to drain quickly

The screen appears blank

If you have a push email solution or if you

have set up a schedule for wireless

synchronization, check with your email

provider or system administrator to make

sure that the server is set up properly to

work with your smartphone. Incorrect

server setup can cause excessive drain on

your battery.

If this is the first time you are turning on

your smartphone, you need to take out

and reinsert the battery to turn on the

screen (see Replacing the battery).

Alternately, connect your smartphone to

a wall outlet using the USB AC charger

(see Charging the battery).

If you’re on a call, when the time period

specified in Backlight Settings expires,

the screen dims; one minute later, the

screen automatically turns off.

Press any key except End to wake up

the screen. Pressing End hangs up the

call.

For more tips on conserving battery life,

see Maximizing battery life).

I want to charge my smartphone by

connecting it to my computer, when

when I connect them, a Setup screen

appears

Look closely at the screen. If you can

see a dim image, try adjusting the

If you just want to use the connection

between your smartphone and your

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T R O U B L E S H O O T I N G

screen brightness (see Adjusting the

brightness).

Network connection

If that doesn’t work, perform a soft

reset (see Performing a soft reset).

Signal strength is weak

If you’re standing, move about 3 meters

(10 feet) in any direction.

If that doesn’t work, connect your

smartphone to the USB AC charger (see

Charging the battery) and perform a soft

reset again

If you’re in a building, move near a

window. Open any metal blinds.

If you are using a third-party application,

make sure that the application supports

320x320 screen resolution.

If you’re in a building, move outdoors or

to a more open area.

If you’re outdoors, move away from

large buildings, trees, or electrical wires.

If that doesn’t work, perform a hard

reset (see Performing a hard reset).

If you’re in a vehicle, move your

smartphone so that it’s level

with a window.

The screen doesn’t respond accurately to

taps or activates wrong features

Try using a hands-free Bluetooth

headset to see if that improves the

signal strength.

Make sure there is no debris trapped

under the edges of the screen.

Press Start

Select the System tab, and then select

Screen

and select Settings.

TIP Become familiar with low coverage areas

where you live, commute, work, and play so

you know when to expect signal strength

issues.

On the General tab, select Align

Screen.

Tap the screen where indicated.

Press OK

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My smartphone won’t connect to the

mobile network

Your phone is on and a 3G UMTS

data connection is active. You

can make and receive calls and

transmit data simultaneously.

Try the suggestions above for weak

signals.

Your phone is connected to a

HSDPA UMTS network, but you

are not actively transmitting data.

You can still make or receive

calls.

Turn off your phone and turn it on again

(see T u rning your smartphone on/off).

Perform a soft reset (see Performing a

soft reset).

My phone seems to turn off by itself

NOTE In most cases, when your

phone is connected to a UMTS

network (either 3G or HSDPA)

but you are not actively

transmitting data, the 3G icon

appears. The H icon may appear

when your phone is connected

to a HSDPA UMTS network, but

you are not actively transmitting

data.

If a system error and reset occur, the

phone automatically turns on if it was on

before the reset. However, if your

smartphone can’t determine if your phone

was on before the reset, it does not

automatically turn on the phone (see

I can’t tell if data services are available

Your phone is on and an HSDPA

UMTS data connection is active.

You can make and receive calls

and transmit data

The following icons appear in the title bar

to indicate whether data services are

available:

Your phone is connected to a 3G

UMTS network, but you are not

actively transmitting data. You

can still make or receive calls.

simultaneously.

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Your phone is connected to an

EDGE network, but you are not

actively transmitting data. You

can still make or receive calls.

•

Contact your wireless service provider

to verify that your subscription plan

includes data services and that these

services have been correctly activated.

Your wireless service provider should

also be able to tell you if there are any

outages in your location.

Your phone is on and an EDGE

data connection is active. You

can still make or receive calls,

but the data transmission is

automatically interrupted.

•

Press and hold Power

to turn off

your phone, then press and hold the

same button to turn it back on.

Your phone is connected to a

GPRS network, but you are not

actively transmitting data. You

can still make or receive calls.

•

Perform a soft reset (see Performing a

soft reset).

Confirm that data services are correctly

configured on your smartphone by

doing the following:

Your phone is on and a GPRS

data connection is active. You

can still make or receive calls,

but the data transmission is

automatically interrupted.

Press Start

Select the Connections tab, and then

select Connections

and select Settings.

On the Tasks tab, select Manage

existing connections.

My smartphone won’t connect to the

Internet

If your wireless service provider’s name

Your smartphone supports GPRS or UMTS

(3G or HSDPA) wireless data networks.

To connect to the Internet, you must

subscribe to data services with your

wireless service provider.

appears in the list, press OK

. If not,

contact your wireless service provider

for assistance.

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I can’t send or receive text or multimedia

messages

•

Your Bluetooth device is charged and

turned on.

•

Make sure your phone is on and that

Your smartphone is within range of the

hands-free device. Bluetooth range is

up to 10 meters (30 feet) in optimum

environmental conditions, which include

the absence of the following: obstacles,

radio interference from nearby

you’re inside a coverage area (see