User Guide
Nokia 311
Issue 1.0 EN
3
4
5
6
6
7
8
13
9
10
12
11
6
7
Charger connector
10 Key lock button
11 Antenna area See
"Feature specific
instructions".
12 Loudspeaker
13 Camera lens
Micro-USB connector
3 in
8
9
Headset connector
Volume keys
If there is protective tape on the screen or camera lens, remove the
tape.
8
Insert the SIM card and battery
1
2
3
4
5
6
Switch the phone off, then remove
the back cover.
Lower the holder, then slide it locked.
If the battery is in the phone, lift it
out.
Line up the battery contacts, then
push the battery in.
Slide and lift the holder. Put the SIM
in with the contact area face down.
Replace the back cover.
See
1.
9
Switch on
date & time
1
4
date
2012-06-05
time:
09:00
time zone:
GMT London
daylight saving:
+0 hours
Press and hold the power key until the Select the time zone, then select if
phone vibrates.
daylight saving time is used.
date & time
date & time
2
5
date
date
2012-06-05
time:
2012-06-05
time:
09:00
09:00
time zone:
GMT London
daylight saving:
+0 hours
time zone:
GMT London
daylight saving:
+0 hours
Select the date field, then set the
date.
Select
.
date & time
3
date
2012-06-05
time:
09:00
time zone:
GMT London
daylight saving:
+0 hours
Select the time field, then set the
time.
Tip: To switch the phone off, press
and hold the power key.
11
Charge the battery
Explore your phone
1
1
Plug the charger into a wall outlet.
Tap an app or other item to open it.
2
2
tuesday
09:00
Connect the charger to the phone.
Tap and hold an item to see more
options.
See
9, 10.
3
3
Battery full? Unplug from the phone, To swipe, steadily slide your finger to
then from the wall outlet. the desired direction.
12
4
5
6
7
To scroll, slide your finger quickly up
or down, then lift your finger.
To go back to the home screen, select
.
8
To zoom, slide two fingers apart or
together on the screen.
To view notifications, swipe down
from the top of the screen. See
4.
To go back to the previous view,
select
.
13
tuesday
09:00
1
4
7
2
5
8
3
6
9
Switch between screens
Your phone has three home screens, one for apps, one for your
favourite shortcuts, and one for your most used app, such as the
dialler.
Swipe left or right.
•
My screen is the place where you can add your favourite contacts
and shortcuts.
•
On the apps screen, you can open apps, and organise them to your
liking.
•
On the dialler screen, you can make calls. In place of the dialler,
you can also have the music player or radio.
Tip: To personalise the dialler screen, tap and hold the home screen,
swipe to the dialler screen, then select the app you want.
14
Change settings quickly
Rather than going into the phone menus, in most views, you can
quickly change some settings by swiping down from the top of the
screen.
You can:
•
•
•
See if you have missed calls or unread messages
Change the profile, for example, to silence your phone
Open the music player, for example, to pause the currently playing
song
•
•
•
Open or close mobile data internet connections
Check for Wi-Fi networks, and connect to them
Switch Bluetooth on or off
15
Lock the keys and screen
Change the volume
Lock the keys and screen when not
using your phone.
Is the volume too loud during a call or
when listening to the radio?
1
1
To lock, press the key lock button.
Use the volume keys.
2
2
To unlock, press the key lock button, Better.
then swipe left or right.
16
Copy content from your old phone
Easily get your contacts, calendar, and other stuff to your new phone.
1. Switch Bluetooth on in both phones.
2. On your new phone, select settings and sync & backup > phone
switch.
3. Select copy to this and what you want to copy, then select
4. Select your old phone from the list of found devices.
5. Follow the instructions shown on both phones.
.
17
Icons shown on your phone
— You have unread messages.
— You have unsent, cancelled, or failed messages.
— The touch screen and keys are locked.
— The phone doesn't ring when somebody calls or sends a
message.
— An alarm is set.
/
— The phone is connected to a GPRS or EGPRS network.
— A GPRS or EGPRS connection is open.
— The GPRS or EGPRS connection is on hold.
/
— The phone is connected to a 3G (UMTS) network.
— Bluetooth is on.
— The phone is connected to a WLAN.
— All incoming calls are forwarded to another number.
— A headset is connected to the phone.
— The phone is connected to a device, such as a PC, with a USB
cable.
20
Phone basics
Change the time and date
Select settings and date and time.
Change the time zone when travelling
1. Select settings > time zone:.
2. Select the time zone of your location.
3. Select
.
The time and date on your phone are set according to the time zone.
For example, GMT +8:00 is the time zone for Singapore, Malaysia, and
Philippines, 8 hours east of Greenwich, London (UK).
For example, GMT +10:00 is the time zone for Sydney (Australia), 10
hours east of Greenwich, London (UK).
For example, GMT +12:00 is the time zone for Auckland (New
Zealand), 12 hours east of Greenwich, London (UK).
21
About Nokia Store
Download mobile games, apps, videos, themes, wallpapers, and
ringtones to your phone from Nokia Store.
Select store.
Many items are free of charge; some you need to pay for with your
credit card or on your phone bill. The availability of payment methods
depends on your country of residence and your network service
provider. To learn more about Nokia Store, go to www.nokia.com/
25
all calls
0123456789
View your missed calls
Did you miss a call, but want to see who called?
If you missed a call, a notification is shown on the lock screen. Swipe
over the notification to open the all calls view. It lists the calls you
have made , received , or missed
.
To call back, select a number or contact.
Missed and received calls are saved only if the network supports it,
and your phone is switched on and within the network service area.
View your missed calls later
Select log.
27
Call several people at the same time
Want to tell your great news to all your friends? With a conference
call, you can easily call several people at the same time, saving you
the trouble of calling each one separately.
Conference call is a network service. For availability, contact your
network service provider.
1. Make the first call.
2. While in the call, select options > new call > voice call.
3. Type in the phone number, then select CALL, or select SEARCH
and a contact. The first call is put on hold until you connect the
conference call.
4. When you're able to talk to the second caller, select options >
conference. You can add more calls to the conference.
Tip: To speak privately with a caller in the middle of the conference
call, select options > private call and a number. The conference call
is put on hold. To return to the conference call, select options >
conference.
5. To end the conference call, press
.
29
Forward calls to your voicemail or another phone number
Your phone is ringing, but you can't answer? Let the call go to your
voicemail, or forward it to another number. Call forwarding is a
network service.
1. Select settings > calls > call forwarding.
2. Select when to forward the incoming voice calls:
all voice calls — Forward all calls.
if busy — Forward when busy.
if not answered — Forward when not answered.
if out of reach — Forward when the phone is switched off or out of
network coverage for a certain length of time.
if not available — Forward when busy, when not answered, when the
phone is switched off, or when out of network coverage.
3. Select activate > to voice mailbox or to other number.
4. If if not answered or if not available is selected, set the length of
time after which a call is forwarded.
30
Prevent making or receiving calls
Keep your phone bill under control by preventing certain types of
calls. You can prevent, for example, incoming calls while you're
abroad. Call barring is a network service.
1. Select settings.
2. Select security > call barring service and an option.
3. Type in the barring password you have received from your service
provider.
Tip: To check how many calls you’ve made, how much data you've
used, or how many text messages you've sent, select counters. You
can set the counters to be cleared automatically, for example, each
month.
31
Make an internet call
Need to call abroad often? Use an internet call to save costs.
You can make and receive calls over the internet. Some internet call
service providers allow free internet calls. To make or receive an
internet call, you must be in the service area of a Wi-Fi or 3G network.
You also need to have an account in an internet call service.
The phone wizard helps you set up your account in your phone.
Set up your internet telephone account
1. Select settings.
2. Select connectivity > internet telephone > CONNECT.
3. Follow the instructions shown on the phone.
When the wizard has finished, your account shows in the accounts
list.
Call a contact
1. Select contacts.
2. Select the contact and internet call.
Call a phone number
Type in the phone number, then select > internet call.
32
For emergency calls, only the cellular network is used.
33
DIALLER
Make calls quickly
Call someone often? Set their number as a speed dial.
Select phone and > speed dials.
Assign a phone number to a number key
1. Select a number key. 1 is reserved for the voice mailbox.
2. Type in a number or search for a contact.
Make a call
In the dialler, press and hold a number key.
35
Copy contacts to your SIM card
Want to use your SIM card in another phone, but still have access to
your contacts? By default, contacts are stored in the phone memory,
but you can copy your contacts to a SIM card.
Select contacts.
More contacts can be stored in the phone memory, and contacts
saved on the SIM can only have one phone number. means a
contact is stored on the SIM.
Choose the contacts to be copied
1. Select > copy contacts > select contacts.
2. Select the contacts, then select
.
Copy all contacts
Select > copy contacts > select memory > from phone to SIM.
36
tuesday
tuesday
09:00
09:00
Add a shortcut to your home screen
Want to open your favourite apps straight from your home screen?
Add shortcuts to your most used features.
1. Tap and hold the home screen, then select shortcut.
2. Select an item, such as a widget or action, then select
.
Remove a shortcut
Tap and hold the home screen, then select on the shortcut you
want to remove.
Tip: Try tapping different areas on your home screen. You can, for
example, change the date and time, set alarms, or add to your
calendar straight from your home screen.
38
09:00
09:00
tuesday
tuesday
Change the wallpaper
Want to see a favourite landscape or your family photos in the
background of the lock screen? You can change the wallpaper to
personalise the lock screen to your liking.
1. Select settings and wallpaper.
2. Select a folder and a photo.
Tip: You can also take a photo on your phone, and use that.
39
Change your profile for meetings or outdoor use
Set your phone to discreetly beep once instead of ringing, when
you're in a meeting. Or, if you don't want to miss a call in a noisy
environment, switch to the loud profile.
1. Select settings > tone profiles.
2. Select
or
.
3. Select activate.
Tip: Whichever app or view you're in, you can easily switch to a profile
from the notification area. Drag your finger down from the top of the
screen to open the notification area, then select the current profile
and or
.
40
Change your ringtone
You can set a different ringtone for each profile.
1. Select settings > tone profiles and a profile.
2. Select ringtone.
3. Select a ringtone from open files or your downloaded tones. The
ringtone plays so you can see if you like it.
4. When you've found a ringtone you like, select YES.
Tip: Download more ringtones from Nokia Store. To learn more about
Tip: You can also change the message alert tone. Select msg. alert
tone and a tone.
41
Set a song as your ringtone
Want to use your favourite song from the music player as your
ringtone? You can also take the best section of the song and use that
as your ringtone.
1. Select settings > tone profiles and a profile.
2. When setting a ringtone for the profile, select open files, then
browse to the song.
3. When asked if you want to adjust the start and end points of the
tone, select YES.
4. Drag the start marker to the start point.
5. Drag the end marker to the end point.
When a marker is moved to a new point, the selection plays.
6. To manually play the selection, select Play.
7. Select Done.
The edited ringtone does not replace the original ringtone or sound
clip. Preset ringtones cannot be modified, and not all formats of
ringtones are supported.
42
Tip: To fine-tune the start and end points of the selection, select
or , then select and hold or
.
43
Write text
Write using the on-screen keypad
When writing text, select > input type, then select the language
and phone keypad.
Type in a character
1. Select a character key repeatedly until the character is shown.
There are more characters available than are shown on the key.
2. If the next letter is on the same key, wait until the cursor is shown,
then select the key again.
Tip: To see all the characters found on a character key, select and
hold the key.
Type in a space
Select
.
Move the cursor to the next line
Select and hold
.
Type in a special character
Select the symbol key, then select the special character.
Delete a character
Select . If it is a compound character, select
characters are not available in all languages.
twice. Compound
Write using the on-screen keyboard
When writing text, select > input type, then select the language
and full keyboard.
Add an accent to a character
Select and hold the character. This may not be available in all
languages.
44
Switch between character cases
Select
.
Type in a space
Select
.
Move the cursor to the next line
Select
.
Delete a character
Select
.
Use predictive text
Predictive text is not available in all languages.
1. Select > prediction >
.
2. Start writing a word. Your phone suggests possible words as you
write. When the correct word is shown, select the word.
3. If the word is not in the dictionary, select the pop-up and , and
add the new word to the dictionary.
When using predictive text, you can set your phone to complete and
type in words for you automatically.
Use word completion
Select > word completion >
.
45
Messaging
Send a message
Keep in touch with your family and friends through messages.
1. Select messaging and
.
2. To add a contact as a recipient, select . You can also type in a
phone number.
3. Write your message in the text box.
Tip: To include an attachment, such as a photo or video, select
insert content.
>
4. Select
.
Sending a message with an attachment, such as a photo or video,
may be more expensive than sending a normal text message. For
more info, contact your network service provider.
See
5, 6, 7.
46
Save an attachment
Did someone send you a great photo? Save it to your phone. You can
also save other types of attachments.
Select messaging.
Save a message attachment
1. Open the message.
2. Select the file and > save.
3. Select where to save the file, such as images, then write a name
for the file.
Save a mail attachment
1. Open the mail.
2. Select the attachment. Your phone may ask you to download the
file.
3. Select SAVE.
Photos and videos are saved in files.
47
Check your voicemail
Did you let your calls go to voicemail when you couldn't answer?
Listen to the messages people have left you at a convenient time.
Set up your voicemail
To use voicemail, you may need to subscribe to the service. For more
info on this network service, contact your network service provider.
Before using your voice mailbox, get your voice mailbox number from
your network service provider. Check your order confirmation or your
network service provider's support website.
1. Select settings > calls > more settings > voicemails and voice call
messages > voice mailbox no..
2. Type in your voice mailbox number, then select OK.
Listen to your voicemail when you just missed a call
1. Select the notification of a new message on the home screen.
2. Select options > call sender.
Listen to your voicemail later
Select phone, then press and hold 1.
48
Mail and chat
mail
Set up your mail account
Do you use more than one mail address? You can have several
mailboxes in your phone. Mail is a network service.
1. Select mail.
2. Select your mail service provider.
3. Type in your username and password.
Tip: If you don't want to type in your password every time you use
your mail account, select save password:.
4. Select Sign in.
Add a mailbox later
1. Select mail.
2. Select > add account.
3. Follow the instructions shown on the phone.
Your phone updates your inbox at certain intervals to show your new
mails when they have arrived. This may cause transfer of large
amounts of data, which may result in data traffic costs. To save costs,
you can switch the automatic update feature off and update the
inbox manually.
49
Switch off the automatic update of the inbox
1. Select mail.
2. Select > settings and your mailbox.
3. Select update my inbox: > manual.
50
Mike
Hello Anna
Anna
Hi Mike
Send a mail
Would you like to send a mail while on the go? With your phone, you
can read and send mail, even when not sitting at your desk.
1. Select mail and a mail account.
2. Select
.
3. To add a recipient, select , or manually write the address in the
To: field.
4. Write the subject and your message.
Tip: To include an attachment, such as a photo, select
5. Select
.
.
51
Hi Mike
Chat with your friends
Do you like chatting online with your friends? If you are out, you can
send instant messages with your phone no matter where you are.
Chat is a network service.
1. Select IM.
2. If several chat services are available, select the service you want.
3. Sign in to the service.
Tip: You can sign in to and chat in several services at the same time.
You must separately sign in to each service.
4. In your contacts list, select the contact you want to chat with and
tap to type.
5. Write your message.
Tip: To add a smiley, select
6. Select
You can have several conversations going on at the same time. To
switch between conversations, select
See 8.
.
.
.
52
Record a video
Besides taking photos with your phone, you can also capture your
special moments as videos.
To open the video camera, select video.
1. To start recording, select
.
2. To zoom in or out, use the volume keys.
3. To stop recording, select
.
Videos are saved in gallery.
Tip: You can send your video in a multimedia or mail message. To limit
the video size for sending, before recording, select > settings >
video size, then select a small enough size, such as minimum. To limit
the video length, select
message.
> settings > video length > for MMS
Close the camera
Select
.
54
Edit a photo
Is the photo you took too dark or not ideally framed? With your
phone, you can easily do simple edits to the photos you've taken.
1. Select gallery and a photo.
2. Select > edit photo and an effect.
3. To save the edited photo, select
does not replace the original photo.
>
> YES. The edited photo
56
Print a photo
You can print your photos directly from your phone using a
compatible printer.
1. Connect your phone to a PictBridge compatible printer with a USB
cable. If the printer has Bluetooth, you can also use that.
2. On your phone, select media transfer as the USB connection
mode.
3. Select gallery and the photo to print.
4. Select > print.
57
Send a photo or video
Send your photos and videos to your family and friends in a
multimedia message or mail, or using Bluetooth.
Select gallery.
1. Open the tab where the photo or video is.
2. Select and hold the photo or video, then select send and how you
want to send it.
Send several photos or videos at the same time
1. Open the tab where the photos or videos are.
2. Select
, then mark what you want to send.
and how you want to send them.
3. Select
58
Music and audio
Copy music from your PC
Do you have music on your PC that you want to listen on your phone?
Use Nokia Suite and a USB cable to manage and sync your music
collection.
1. Connect your phone to your computer with a compatible USB
cable. Make sure a compatible memory card is in your phone.
2. Select media transfer as the connection mode.
3. On your computer, open Nokia Suite. For more info, see the Nokia
Suite help.
Some music files can be protected by digital rights management
(DRM) and cannot be played on more than one phone.
59
Listen to the radio
Connect a compatible headset to your phone. The headset acts as
an antenna.
Select radio.
Change the volume
Use the volume keys.
Set the radio to play in the background
Select
.
Close the radio
Press the end key.
Tip: To close the radio when it is playing in the background, press and
hold the end key.
61
Find and save radio stations
Search for your favourite radio stations, and save them, so you can
easily listen to them later.
Select radio.
Connect a compatible headset to your phone. The headset acts as
an antenna.
Search for all available stations
Select > search all stations.
Set a frequency manually
Tap the frequency, then scroll to a frequency.
Save a station
Select
.
Go to the next or previous saved station
Select or
.
62
Record sound clips
You can record voice memos or phone conversations.
Select voice rec..
1. Select
.
2. To stop recording, select
.
Record a phone conversation
During a call, select > record.
Both parties hear a tone at regular intervals during the recording.
Listen to your recordings
Select > recordings list.
63
Listen to internet radio
Listen to radio stations from all over the world on the internet.
Select internet radio.
Select . You can browse radio station by genre, country, or
language.
Select a station manually
1. Select > add stations.
2. Type in the web address of the feed, then select
.
Pause or resume playback
Select or
.
If you make or answer a call while listening to internet radio, the radio
is automatically muted.
Set the radio to play in the background
Select > play in background.
Tip: If you find an interesting station or often listen to the same
station, select add to favourites to add the station to your favourites
list. Select to see your saved favourites.
64
Web
Paris
Browse the web
Catch up on the news, and visit your favourite websites on the go.
Select internet.
Tip: If you don't have a flat-rate data plan from your network service
provider, to save data costs in your phone bill, you can use a Wi-Fi
network to connect to the internet.
Go to a website
Write the web address in the address bar.
Move on the web page
Drag the page with your finger.
Zoom in
Tap the section of the web page you want to see better.
Zoom out
Double-tap the screen.
Tip: To zoom in or out, you can also place two fingers on the screen,
then slide your fingers apart or together.
Search the internet
Write a search word in the address bar. If asked, select your default
search engine.
65
Go back to a previously visited web page
Select > history and the web page.
Tip: You can download web apps from Nokia Store. When you first
open a web app, it is added as a bookmark. For more info, go to
66
Connectivity
Connect to a wireless headset
Want to keep working at your computer during a call? Use a wireless
headset. You can also answer a call, even if your phone's not directly
at hand.
Select settings > connectivity > Bluetooth.
1. Make sure Bluetooth is on.
2. Switch the headset on.
3. To search for your headset, select
.
4. Select the headset.
5. You may need to type in a passcode (such as 1234).
70
Protect your phone
Do you want to control who can find and connect to your phone when
Bluetooth is on?
Select settings > connectivity > Bluetooth.
Prevent others from finding your phone
Select my phone visibility > hidden.
When your phone is hidden, others can't find it. However, paired
devices can still connect to your phone.
Switch Bluetooth off
Swipe down from the top of the screen, then select
.
Do not pair with or accept connection requests from an unknown
device. This helps protect your phone from harmful content.
71
Copy content between your phone and a computer
You can use a USB cable to copy your photos and other content
between your phone and a compatible computer.
1. Connect your phone to a computer with a compatible USB cable.
2. Select a mode:
Nokia Suite — Nokia Suite is installed on your computer.
media transfer — Nokia Suite is not installed on your computer. If
you want to connect to a home entertainment system or printer, use
this mode.
mass storage — Nokia Suite is not installed on your computer. The
phone is displayed as a portable device on your computer. Make sure
a memory card is in your phone. If you want to connect to other
devices, such as a home or car stereo, use this mode.
3. To copy the content, use the file manager of the computer.
To copy your contacts, music files, videos, or photos, use Nokia Suite.
To get more info and to download the Nokia Suite PC app, go to
72
Connect to a Wi-Fi network
To help save data costs, you can use a Wi-Fi network to connect to
the internet, whether you're at home or at a library or internet café.
1. Select settings > connectivity > Wi-Fi.
2. Make sure Wi-Fi is on.
3. To connect, select the network and CONNECT.
4. If the connection is secured, type in the password.
Close the Wi-Fi connection
Swipe down from the top of the screen, then select
.
73
Maps
About Maps
Maps shows you what is nearby and helps you plan your route, free
of charge.
Select maps.
You can:
•
•
•
•
See where you are on a map
Plan a route to a nearby place
Search for a place or an address, and save it
Send your location or a place to a friend in a text message
Your phone may have a memory card with preloaded maps for your
country. Make sure the memory card is in your phone before using
Maps.
Using services or downloading content may cause transfer of large
amounts of data, which may result in data traffic costs.
This service may not be available in all countries or regions, and may
be provided only in selected languages. The service may be network
dependent. For more information, contact your network service
provider.
74
Contents of digital maps may sometimes be inaccurate and
incomplete. Never rely solely on the content or the service for
essential communications, such as in emergencies.
75
See where you are on the map
To help get your bearings, check where you are on the map.
Select maps.
You are shown on the map, if your phone can find you. An internet
connection may be needed.
Update your location
Select
.
Save your current location
Select your location and
>
.
Tip: When you're shown on the map, to see nearby places, select
to see the toolbar, then select
>
.
76
Download maps
If you browse to an area of the map which is not saved on your
memory card, and you have an active data connection to the internet,
a map for the area is automatically downloaded.
See
8.
Tip: If you don't have a flat-rate data plan from your network service
provider, to save data costs in your phone bill, you can use a Wi-Fi
network to connect to the internet.
Tip: Save new street maps to your phone before a journey, so you
can browse the maps without an internet connection when travelling.
Use the Nokia Suite PC app to download the latest maps, and copy
them to your phone. To download and install Nokia Suite, go to
78
B
A
Create a walking route
Plan a walking route to a place nearby. You can see the entire route
and all the turnings on the map before setting off.
1. Select maps.
2. Select to see the toolbar, then select
.
3. Select starting location and a place, address, saved favourite, or
a point on the map as the start point of your walking route. To start
from where you are now, select my position.
4. Select destination and the end point of the walking route.
Using ferries and some special tunnels for walking routes is
restricted.
5. Select
.
6. When you're ready to get going, select
.
Tip: To read a list of each turn along the route, select the next turn
info area at the top of the screen.
79
Save a place
Before a trip, you might find it handy to save info about hotels,
attractions, or petrol stations to your phone.
Select maps.
1. To search for an address or place, select to see the toolbar, then
select
.
2. Write the name of the place or the address, then select from the
matches.
3. On the map, select the place marker and
>
.
View a saved place
In the main view, select
>
and the place.
Edit or remove a saved place
1. In the favourites view, select the place.
2. Select , then select edit favourite or delete favourite.
80
Protect your phone
Password protect your memory card
Want to protect your memory card against unauthorised use? You
can set a password to protect the content.
1. Select files.
2. Select and hold the memory card, then select mem. card
options.
3. Select set password, then type in a password.
Keep the password secret and in a safe place, separate from the
memory card.
82
Prepare your phone for recycling
If you buy a new phone, or otherwise want to dispose of your phone,
Nokia recommends that you recycle your phone. Beforehand,
remove all personal info and content from your phone.
Remove all content and restore settings to the original values
1. Back up the content you want to keep to a compatible memory
card or to a compatible computer.
2. End all calls and connections.
3. Select settings and restore factory sett. > all.
4. Type in the security code.
5. Your phone switches off and then on again. Check carefully that
all your personal content, such as contacts, photos, music, videos,
notes, messages, mails, presentations, games, and other installed
apps have been removed.
Content and info stored on the memory card or SIM card is not
removed.
84
Support and updates
Support
When you want to learn more about how to use your phone, or if
you're unsure how your phone should work, read the user guide
thoroughly.
You may also be interested in the Nokia Support Video channel in
YouTube.
If you have an issue, do the following:
•
Reboot your phone. Switch the phone off, then remove the
battery. After about a minute, put the battery back in, then switch
the phone on again.
•
•
Update your phone software
Restore the original factory settings
If your issue remains unsolved, contact Nokia for repair options. Go
repair, always back up your data, as all personal data in your phone
may be deleted.
85
settings
contacts
messages
bookmarks
calendar
files
apps and games
Back up content to a memory card
Want to make sure you won't lose any important files? You can back
up your phone memory to a compatible memory card.
Select settings > sync & backup.
1. Select create backup.
2. Select what you want to back up, then select
.
Restore a backup
Select restore backup and what you want to restore, then select
.
86
About phone software updates
Stay in step with the beat – update your phone software to get new
and enhanced features for your phone. Updating the software may
also improve your phone performance.
It is recommended that you back up your personal data before
updating your phone software.
Warning:
If you install a software update, you cannot use the device, even to make emergency
calls, until the installation is completed and the device is restarted.
Using services or downloading content may cause transfer of large
amounts of data, which may result in data traffic costs.
Before starting the update, connect a charger or make sure the
device battery has enough power.
After the update, the instructions in the user guide may no longer be
up to date. You may find the updated user guide at www.nokia.com/
87
Update phone software using your PC
Update your phone software with the Nokia Suite PC app. You can
also back up the pictures and other stuff in your phone to your
computer.
You need a compatible PC, a high-speed internet connection, and a
compatible USB cable to connect your phone to the PC.
To get more info and to download the app, go to www.nokia.com/
88
Update phone software using your phone
You can update your phone software wirelessly. You can also set your
phone to automatically check for updates.
Select settings and phone > device updates.
1. To check if there is an update, select downl. phone sw.
2. To download and install an update, select downl. phone sw, then
follow the instructions shown on the phone.
The update may take several minutes. If you encounter problems,
contact your network service provider.
Check for updates automatically
Select auto SW update, then set how often to check.
Your network service provider may send updates over the air directly
to your phone. For more info on this network service, contact your
network service provider.
89
Restore original settings
If your phone is not working properly, you can reset some settings
to their original values.
1. End all calls and connections.
2. Select settings and restore factory sett. > settings only.
3. Type in the security code.
This does not affect documents or files stored on your phone.
After restoring the original settings, your phone switches off and
then on again. This may take longer than usual.
90
Access codes
PIN or PIN2
code
These protect your SIM against unauthorised use
or are required to access some features.
(4-8 digits)
You can set your phone to ask for the PIN code
when you switch it on.
If not supplied with your card or you forget the
codes, contact your service provider.
If you type in the code incorrectly three times in a
row, you need to unblock the code with the PUK
or PUK2 code.
PUK or PUK2
code
These are required to unblock a PIN or PIN2 code.
If not supplied with your SIM, contact your service
provider.
(8 digits)
IMEI number
(15 digits)
This is used to identify valid phones in the
network. The number can also be used to block,
for example, stolen phones. You may also need to
give the number to Nokia Care services.
To view your IMEI number, dial *#06#.
Lock code
This helps you protect your phone against
(security code) unauthorised use.
(min. 5 digits)
You can set your phone to ask for the lock code
that you define. The default lock code is 12345.
91
Keep the code secret and in a safe place, separate
from your phone.
If you forget the code and your phone is locked,
your phone will require service. Additional charges
may apply, and all the personal data in your phone
may be deleted.
For more information, contact Nokia Care or your
phone dealer.
92
Product and safety information
Safety
PROTECT YOUR
HEARING
Read these simple guidelines. Not
following them may be dangerous or
To prevent possible hearing
illegal. For further info, read the
complete user guide.
damage, do not listen at high volume
levels for long periods. Exercise
caution when holding your device near
your ear while the loudspeaker is in
use.
SWITCH OFF IN
RESTRICTED AREAS
Switch the device off when
mobile phone use is not allowed or
when it may cause interference or
danger, for example, in aircraft, in
hospitals or near medical equipment,
fuel, chemicals, or blasting areas.
Obey all instructions in restricted
areas.
Feature specific instructions
1
Important: This device is
designed to be used with a standard
SIM card (see figure) only. Use of
incompatible SIM cards may damage
the card or the device, and may
corrupt data stored on the card.
Please consult your mobile operator
for the use of a SIM card that has a
mini-UICC cutout.
ROAD SAFETY COMES
FIRST
Obey all local laws. Always
keep your hands free to operate the
vehicle while driving. Your first
consideration while driving should be
road safety.
INTERFERENCE
All wireless devices may be
susceptible to interference,
which could affect performance.
2
Warning: When the flight
profile is activated, you cannot make
or receive any calls, including
emergency calls, or use other
features that require network
coverage. To make a call, activate
another profile.
QUALIFIED SERVICE
Onlyqualifiedpersonnel may
install or repair this product.
3 Your device may have internal
and external antennas. Avoid
93
touching the antenna area
pencil, or other sharp object on the
touch screen.
unnecessarily while the antenna is
transmitting or receiving. Contact
with antennas affects the
To listen to the radio, you need to
connect a compatible headset to the
device. The headset acts as an
antenna.
communication quality and may cause
a higher power level during operation
and may reduce the battery life.
The social networking services are
third-party services and not provided
by Nokia. Check the privacy settings
of the social networking service you
are using as you may share info with a
large group of people. The terms of
use of the social networking service
apply to sharing info on that service.
Familiarise yourself with the terms of
use and the privacy practices of that
service.
Use only compatible memory cards
approved by Nokia for use with this
device. Incompatible cards may
damage the card and the device and
corrupt data stored on the card.
Your device supports microSD cards
with a capacity of up to 32 GB.
Using social networking services
requires network support. This may
involve the transmission of large
amounts of data and related data
traffic costs. For information about
data transmission charges, contact
your service provider.
Important: Do not remove the
memory card when an application is
using it. Doing so may damage the
memory card and the device, and
corrupt data stored on the card.
4
Important: Use only a stylus
The Communities application may not
be available in all regions. Only those
features that are supported by the
social networking service are
available.
approved by Nokia for use with this
device. Using any other stylus may
invalidate any warranty applying to
the device and may damage the touch
screen. Avoid scratching the touch
screen. Never use an actual pen,
5 You can send text messages that
are longer than the character limit for
94
a single message. Longer messages
are sent as two or more messages.
Your service provider may charge
accordingly.
Do not connect products that create
an output signal, as this may damage
the device. Do not connect any
voltage source to the Nokia AV
connector. If you connect an external
device or headset, other than those
approved by Nokia for use with this
device, to the Nokia AV connector, pay
special attention to volume levels.
Characters with accents, other marks,
or some language options, take more
space, limiting the number of
characters that can be sent in a single
message.
Important: Before sharing your
location, always consider carefully
with whom you are sharing. Check the
privacy settings of the social
networking service you are using, as
you might share your location with a
large group of people.
6 If the item you insert in a
multimedia message is too large for
the network, the device may
automatically reduce the size.
7 Only compatible devices can
receive and show multimedia
messages. Messages may look
different in different devices.
9 If the battery has not been used
for a long time, to begin charging, you
may need to connect the charger,
then unplug and reconnect it.
8 Using services or downloading
content may cause transfer of large
amounts of data, which may result in
data traffic costs.
10 If the battery is completely
discharged, it may take several
minutes before the charging indicator
is displayed or before any calls can be
made.
Note: Using Wi-Fi may be
restricted in some countries. For
example, in France, you are only
allowed to use Wi-Fi indoors. For more
info, contact your local authorities.
Remember to comply with any
applicable safety requirements.
Picture messages may look different
in different devices.
Nokia original accessories
For availability of approved
accessories, check with your dealer.
95
An extensive range of accessories is
available for your device. For more
details, see www.nokia-asia.com/
Important: Battery talk and
stand-by timesare estimates and only
possible under optimal network
conditions. Actual battery talk and
standby times depend on SIM cards,
features used, battery age and
condition, temperatures to which
battery is exposed, network
Practical rules about
accessories
•
Keep all accessories out of the
reach of small children.
conditions, and many other factors,
and may be significantly shorter than
those specified above. Ringing tones,
hands free call handling, use in digital
mode, and other features will also
consume the battery, and the amount
of time a device is used for calls will
affect its stand-by time. Likewise, the
amount of time that the device is
turned onandinthe standby modewill
affect its talk time.
•
When you disconnect the power
cord of any accessory, grasp
and pull the plug, not the cord.
•
•
Check regularly that
accessories installed in a vehicle
are mounted and are operating
properly.
Installation of any complex car
accessories must be made by
qualified personnel only.
Network services and costs
Your device is approved for use on the
WCDMA 850, 900, 1700, 1900, 2100,
and HSPA EGSM 850, 900, 1800, 1900
MHz networks. To use the device, you
need a subscription with a service
provider.
Battery
Type: BL-4U
Talk time:
Up to 6 hours (WCDMA) / 14 hours
(GSM).
Standby:
Using network services and
downloading content to your device
requires a network connection and
may result in data traffic costs. Some
product features require support
Up to 31 days (WCDMA) / 29 days
(GSM).
96
from the network, and you may need
to subscribe to them.
•
Do not drop, knock, or shake the
device. Rough handling can
break internal circuitboards and
mechanics.
Take care of your device
Handle your device, battery, charger
and accessories with care. The
following suggestions help you
protect your warranty coverage.
•
•
•
Only use a soft, clean, dry cloth
to clean the surface of the
device.
•
Do not use or store the device in
dusty or dirty areas. Moving
parts and electronic
Do not paint the device. Paint
can clog moving parts and
prevent proper operation.
components can be damaged.
Switch off the device and
remove the battery from time to
time for optimum performance.
•
Do not store the device in high
temperatures. High
temperatures can shorten the
life of the device, damage the
battery, and warp or melt
plastics.
•
•
Keep your device away from
magnets or magnetic fields.
To keep your important data
safe, store it in at least two
separate places, such as your
device, memory card, or
computer, or write down
important info.
•
Do not store the device in cold
temperatures. When the device
warms to its normal
temperature, moisture can
form inside the device and
damage electronic circuits.
During extended operation, the
device may feel warm. In most cases,
this is normal. If you suspect the
device is not working properly, take it
to the nearest authorised service
facility.
•
•
Do not attempt to open the
device other than as instructed
in the user guide.
Unauthorised modifications
may damage the device and
violate regulations governing
radio devices.
Recycle
Always return your used electronic
products, batteries, and packaging
97
materials to dedicated collection
points. This way you help prevent
uncontrolled waste disposal and
promote the recycling of materials.
Check how to recycle your Nokia
products at www.nokia.com/
device. Revocation of such DRM
software does not affect the use of
content protected with other types of
DRM or the use of non-DRM-
protected content.
Digital rights management (DRM)
protected content comes with an
associated licence that defines your
rights to use the content.
About Digital Rights
Management
When using this device, obey all laws
and respect local customs, privacy
and legitimate rights of others,
including copyrights. Copyright
protection may prevent you from
copying, modifying, or transferring
pictures, music, and other content.
If your device has OMA DRM-
protected content, to back up both
the licences and the content, use the
backup feature of Nokia Suite.
Other transfer methods may not
transfer the licences which need to be
restored with the content for you to
be able to continue the use of OMA
DRM-protected content after the
device memory is formatted. You may
also need to restore the licences if the
files on your device become
Content owners may use different
types of digital rights management
(DRM) technologies to protect their
intellectual property, including
copyrights. This device uses various
types of DRM software to access
DRM-protected content. With this
device you can access content
corrupted.
If your device has WMDRM-protected
content, both the licences and the
content are lost if the device memory
is formatted. You may also lose the
licences and the content if the files on
your device become corrupted.
Losing the licences or the content
may limit your ability to use the same
content on your device again. For
protected with OMA DRM 2.0 & 2.1. If
certain DRM software fails to protect
the content, content owners may ask
that such DRM software's ability to
access new DRM-protected content
be revoked. Revocation may also
prevent renewal of such DRM-
protected content already in your
98
more information, contact your
service provider.
following chargers: AC-11. The exact
Nokia charger model number may
vary depending on the plug type,
identified by E, X, AR, U, A, C, K, B, or
N.
Tips and Offers
To help you take maximum advantage
of your phone and services, you
receive free customised text
messages from Nokia. The messages
contain tips and tricks and support.
The battery can be charged and
discharged hundreds of times, but it
will eventually wear out. When the talk
and standby times are noticeably
shorter than normal, replace the
battery.
To stop receiving the messages,
select settings > Nokia account > Tips
and Offers.
Important: Talk and standby
times are estimates only. Actual times
are affected by, for example, network
conditions, device settings, features
being used, battery condition, and
temperature.
To provide the service described
above, your mobile phone number,
the serial number of your phone, and
some identifiers of the mobile
subscription are sent to Nokia when
you use the phone for the first time.
Some or all information may also be
sent to Nokia when updating
Battery safety
Always switch the device off and
unplug the charger before removing
the battery. When you unplug a
charger or an accessory, hold and pull
the plug, not the cord.
software. This information may be
used as specified in the privacy policy,
Batteries and chargers
Battery and charger info
Your device is intended for use with a
BL-4U rechargeable battery. Nokia
may make additional battery models
available for this device. Always use
original Nokia batteries.
When your charger is not in use,
unplug it from the electrical plug and
the device. Do not leave a fully
charged battery connected to a
charger, as overcharging may shorten
the battery’s lifetime. If left unused, a
fully charged battery will lose its
charge over time.
This device is intended for use when
supplied with power from the
99
Always keep the battery between
15°C and 25°C (59°F and 77°F).
Extreme temperatures reduce the
capacity and lifetime of the battery. A
device with a hot or cold battery may
not work temporarily.
Use the battery and charger for their
intended purposes only. Improper
use, or use of unapproved batteries or
incompatible chargers may present a
risk of fire, explosion, or other hazard,
and may invalidate any approval or
warranty. If you believe the battery or
charger is damaged, take it to a
service centre for inspection before
continuing to use it. Never use a
damaged battery or charger. Only use
the charger indoors.
Accidental short-circuiting can
happen when a metallic object
touches the metal strips on the
battery, for example, if you carry a
spare battery in your pocket. Short-
circuiting may damage the battery or
the connecting object.
Additional safety information
Make an emergency call
Do not dispose of batteries in a fire as
they may explode. Dispose of
batteries according to local
regulations. Recycle when possible.
Do not dispose as household waste.
1
Makesurethe deviceisswitched
on.
2
Check for adequate signal
strength. You may also need to
do the following:
Do not dismantle, cut, open, crush,
bend, puncture, or shred cells or
batteries. If a battery leaks, do not let
battery liquid touch skin or eyes. If
this happens, immediately flush the
affected areas with water, or seek
medical help.
•
•
Put a SIM card in the device.
Switch the call restrictions
off in your device, such as call
barring, fixed dialling, or
closed user group.
•
•
Make sure the flight profile is
not activated.
Do not modify, remanufacture,
attempt to insert foreign objects into
the battery, or immerse or expose it
to water or other liquids. Batteries
may explode if damaged.
If the device screen and keys
are locked, unlock them.
3
4
Press the end key repeatedly,
until the home screen is shown.
To open the dialler, select
.
100
5
Type in the official emergency
number for your present
location. Emergency call
numbers vary by location.
medical devices. Consult a physician
or the manufacturer of the medical
device to determine whether they are
adequately shielded from external
radio frequency energy.
6
7
Press the call key.
Implanted medical devices
Manufacturers of medical devices
recommend a minimum separation of
15.3 centimetres (6 inches) between a
wireless device and an implanted
medical device, such as a pacemaker
or implanted cardioverter
defibrillator, to avoid potential
interference with the medical device.
Persons who have such devices
should:
Give the necessary info as
accurately as possible. Do not
end the call until given
permission to do so.
Important: Activate both cellular
and internet calls, if your device
supports internet calls. The device
may attempt to make emergency calls
both through cellular networks and
through your internet call service
provider. Connections inallconditions
cannot be guaranteed. Never rely
solely on any wireless device for
essential communications like
medical emergencies.
•
Always keep the wireless device
more than 15.3 centimetres (6
inches) from the medical device.
•
•
•
Not carry the wireless device in
a breast pocket.
Small children
Hold the wireless device to the
ear opposite the medical device.
Your device and its accessories are
not toys. They may contain small
parts. Keep them out of the reach of
small children.
Switch the wireless device off if
there is any reason to suspect
that interference is taking
place.
Medical devices
Operation of radio transmitting
equipment, including wireless
phones, may interfere with the
function of inadequately protected
•
Follow the manufacturer
directions for the implanted
medical device.
101
If you have any questions about using
your wireless device with an implanted
medical device, consult your health
care provider.
be harmful to your device or
computer.
•
Be cautious when accepting
connectivity requests, browsing
the internet, or downloading
content. Do not accept
Bluetooth connections from
sources you do not trust.
Accessibility solutions
Nokia is committed to making mobile
phones easy to use for all individuals,
including those with disabilities. For
more information, visit the Nokia
website at
•
•
Only install and use services and
software from sources that you
trust and that offer adequate
security and protection.
Hearing
Warning: When you use the
headset, your ability to hear outside
sounds may be affected. Do not use
the headset where it can endanger
your safety.
Install antivirus and other
security software on your
device and any connected
computer. Only use one
antivirus app at a time. Using
more may affect performance
and operation of the device
and/or computer.
Some wireless devices may interfere
with some hearing aids.
Nickel
•
If you access preinstalled
bookmarks and links to third
party internet sites, take the
appropriate precautions. Nokia
does not endorse or assume
liability for such sites.
The surface of this device is nickel-
free.
Protect your device from
harmful content
Your device may be exposed to
viruses and other harmful content.
Take the following precautions:
Operating environment
This device meets radio frequency
exposure guidelines in the normal use
position at the ear or at least 1.5
centimetres (5/8 inch) away from the
•
Be cautious when opening
messages. They may contain
malicious software or otherwise
102
body. Any carry case, belt clip, or
holder for body-worn operation
should not contain metal and should
position the device the above-stated
distance from your body.
as thedevice, its parts, or accessories.
Remember that air bags inflate with
great force. Do not place your device
or accessories in the air bag
deployment area.
To send data files or messages
requires a quality connection to the
network. Data files or messages may
be delayed until such a connection is
available. Follow the separation
distance instructions until the
transmission is completed.
Potentially explosive
environments
Switch your device off in any area with
a potentially explosive atmosphere,
for example near petrol pumps at
service stations. Sparks in such areas
could cause an explosion or fire
resulting in bodily injury or death.
Observe restrictions in fuel service
stations, storage, and distribution
areas; chemical plants; or where
blasting operations are in progress.
Areas with a potentially explosive
atmosphere are often, but not always,
clearly marked. They include areas
where you would be advised to switch
your vehicle engine off, below deck on
boats, chemical transfer or storage
facilities, and where the air contains
chemicals or particles such as grain,
dust, or metal powders. You should
check with the manufacturers of
vehicles using liquefied petroleum
gas (such as propane or butane) to
determine if this device can be safely
used in their vicinity.
Vehicles
Radio signals may affect improperly
installed or inadequately shielded
electronic systems in motor vehicles
such as electronic fuel injection,
electronic antilock braking, electronic
speed control, and air bag systems.
For more info, check with the
manufacturer of your vehicle or its
equipment.
Only qualified personnel should install
the device in a vehicle. Faulty
installation or service may be
dangerous and may invalidate your
warranty. Check regularly that all
wireless device equipment in your
vehicle is mounted and operating
properly. Do not store or carry
flammable liquids, gases, or explosive
materials in the same compartment
103
The highest SAR value under the
ICNIRPguidelinesfor use of the device
at the ear is 1.37 W/kg.
Certification information (SAR)
This mobile device meets guidelines
for exposure to radio waves.
Your mobile device is a radio
Use of device accessories may result
in different SAR values. SAR values
may vary depending on national
reporting and testing requirements
and the network band. Additional SAR
information may be provided under
product information at
transmitter and receiver. It is
designed not to exceed the limits for
exposure to radio waves
recommended by international
guidelines. These guidelines were
developed by the independent
scientific organisation ICNIRP and
include safety margins designed to
assure the protection of all persons,
regardless of age and health.
NOKIA SERVICE TERMS
Terms of Use
1. Acceptance
The exposure guidelines for mobile
devices employ a unit of
These Nokia Service Terms together
with the Privacy Policy and all other
additional terms and information that
may be provided within the Service
(collectively “Terms”) govern your use
of the service, site, content and
software (collectively the "Service").
By registering for or using the Service
or any portion of it you accept the
Terms.
measurement known as the Specific
Absorption Rate or SAR. The SAR limit
stated in the ICNIRP guidelines is 2.0
watts/kilogram (W/kg) averaged over
10 grams of tissue. Tests for SAR are
conducted using standard operating
positions with the device transmitting
at its highest certified power level in
all tested frequency bands. The actual
SAR level of an operating device can
be below the maximum value because
the device is designed to use only the
power required to reach the network.
That amount changes depending on a
number of factors such as how close
you are to a network base station.
The Terms constitute an agreement
between you and Nokia Corporation,
Keilalahdentie 2-4, 02150 Espoo,
Finland including its affiliates and
suppliers (collectively “Nokia”),
defining your and Nokia’s rights and
104
responsibilities with respect to the
Service.
that information updated. You must
take due care to protect your
username and password against
misuse by others and promptly notify
Nokia about any misuse. You, and your
parent or legal guardian if you are a
minor, are personally responsible for
any use of the Service.
2. Eligibility
To use the Service, you must be at
least thirteen (13) years of age. If you
are under thirteen (13) years of age,
or at least thirteen (13) years of age
but a minor where you live, you must
have your parent or legal guardian
accept your registration on your
behalf and approve your use of the
Service. Anyone completing the
registration must be legally
You may terminate your registration if
you no longer wish to use the Service.
After termination, you will no longer
have access to the Service. Nokia may
terminate your registration or restrict
your access to certain parts of the
Service if Nokia reasonably believes
that you have breached the Terms or
with prior notice if you have not
competent.
3. Registration and Termination
To use a Service you may need to
register and create a Nokia account
with username and a password. You
may need to provide us with certain
personal and other information. Nokia
may verify your email address before
account can be used. Upon first use of
your device and each time you update
the Nokia device software, a text
message will be sent to Nokia. The
creation of a Nokia Account will
signed into the Service with your
username in the past six (6) months.
Except as set forth in the Privacy
Policy, Nokiaisnot responsible for any
removal or loss of the information or
content you have submitted to the
Service. When information or content
is removed from the Service by either
you or Nokia, traces or copies may still
remain elsewhere.
require data transmission. Data
transmission costs may apply.
4. Licenses
Nokia grants you a non-exclusive,
non-transferable license, revocable
at any time at Nokia’s sole discretion,
You agree to provide truthful and
complete information when you
register for the Service and to keep
105
to access and use the Service strictly
in accordance with the Terms. Use of
the Service does not grant you any
intellectual property rightsinor to any
information or content in the Service.
applicable to such Software, the
following terms apply: Nokia grants to
you a limited, non-exclusive, non-
transferable right to install and use
the Software on your computer
and/or mobile device. You may not
copy the Software, except to make a
single archival backup copy. You may
not distribute, transfer the right to
use, modify, translate, reproduce,
resell, sublicense, rent, lease, reverse
engineer, or otherwise attempt to
discover the source code of or make
derivative works of the Software. For
open source licensed software,
applicable open source license terms
apply.
As part of the Service, Nokia may
provide you with content developed
by Nokia or its licensors (“Content”).
Nokia grants you a non-exclusive and
perpetual license to use Content for
the purpose it is intended, unless
otherwise defined in the applicable
Terms or the purchase order. Some
Content may only be available to
residents of certain geographical
areas. You are bound by any
restrictions applicable to specific
Content you obtain through the
Service. Any license acquired to third-
party Content is a binding agreement
between you and the third-party
Content provider. You have only the
rights to the Content which are
expressly granted here.
The Software maybe subject to export
controls under the U.S. Export
Administration Regulations and other
import or export control regulations.
You agree to strictly comply with all
applicable import and export
regulations and acknowledge that you
have the responsibility to obtain
licenses to export, re-export,
As part of the Service, Nokia may
provide you with certain software
developed by Nokia or, its licensors
(“Software”). Your use of Software
may be subject to separate terms and
conditions that you must accept
before using the Software. If there are
no separate terms and conditions
transfer, or import such Software.
You may be able to submit
information or content (“Material”) to
the Service. Nokia does not claim
ownership in your Material. Your
submission of Material does not
106
transfer ownership of rights of the
Material to Nokia. Nokia is only
transmitting the Material and is not
responsible for editorial control over
it. By submitting Material to the
Service you grant Nokia a worldwide,
non-exclusive, sub-licensable,
assignable, fully paid-up, royalty-
free, perpetual and irrevocable
license to use, copy, publicly perform,
display, distribute in any media and
modify the Materialto incorporate the
Materialinto other works, and to grant
similar sublicenses to the extent
necessary for Nokia to provide the
Service. You may be able to adjust this
grant in the privacy and other settings
of the Service.
•
•
Use the Service only for your
personal, non-commercial
purposes;
Not submit unlawful, offensive,
inaccurate, misleading, abusive,
pornographic, harassing,
libelous or otherwise
inappropriate Material;
•
Obtain any consents,
permission or licenses that may
be legally required for you to
submit any Material;
•
•
Respect the privacy of others;
Not distribute or post spam,
unreasonably large files, chain
letters, pyramid schemes,
viruses; or
You are solely responsible for taking
backup copies of the data you store
on the Service, including Content you
upload. If the Service is discontinued
or canceled, Nokia may permanently
delete your data. Nokia has no
obligation to return data to you after
the Service is discontinued or
canceled.
•
Not use any other technologies
or initiate other activities that
may harm the Service, or the
interest or property of the
Service users.
•
•
Not to use any automated
systems or means to access,
acquire, copy or monitor any
part of the service.
5. Using the Service
You agree to:
Be responsible for the
consequences related to the
Material that you post.
•
Comply with applicable laws, the
Terms and good manners;
107
Nokia may but has no obligation to:
•
Not to make copies, give, sell,
resell, loan, rent, offer,
•
•
•
Monitor or moderate any
Content or Material;
broadcast, send, distribute,
transfer, communicate to the
public, reproduce, modify,
display, perform, commercially
exploit or make the Content
available unless otherwise
authorized in the applicable
Terms and to advise Nokia
promptly of any such
Remove any Material from the
Service; and
Restrict access to any part of
the Service at any time in its sole
discretion.
6. Content
unauthorized use;
Before downloading or accessing any
Content, please check whether the
Content which you wish to access is
restricted by age or marked as
potentially ‘offensive’ or ‘explicit’.
Nokia shall not be responsible for any
claims or offense caused or suffered
by you accessing such Content.
•
Not to remove, circumvent,
reverse engineer, decrypt, or
otherwise alter or interfere with
any applicable usage rules or
attempt to circumvent digital
rights management or copy
protection features associated
with the Content or any other
technologies used to control
the access to or use of the
Content or its identifying
information;
You agree:
•
•
To use the Content only for your
personal, non-commercial
purposes;
•
•
Not to use any automated
systems or means, except for
those provided by us, for the
selection or downloading of the
Content;
To use the Content in
accordancewith the restrictions
set out in the applicable laws,
additional terms, guidelines and
policies or on the product pages
that apply to that particular
piece of the Content;
Not togiveoutyour password or
otherwise allow other people to
access the Content. The
108
restrictions on copying that
apply to applicable media also
apply to the Content accessed
as part of this Service.
You may notify Nokia of copyright
infringement on the Service by
providing notice (a) by email with
“Copyright Notification” in the
subject line to
[email protected], (b) by
a document titled “Copyright
Notification” mailed to Nokia, Attn:
Copyright Agent, 102 Corporate Park
Drive, White Plains, NY 10604, USA or
(c) via the online form, if available.
Your notice must:
The Content is owned and/or
controlled by Nokia and/or its
respective licensors and is protected
by intellectualproperty laws. Thethird
party Content provider is solely
responsible for any Content it
provides, any warranties to the extent
that such warranties have not been
disclaimed and for any claims you may
have relating to that Content or your
use of that Content. However, Nokia
may enforce the third party Content
license terms against you as a third
party beneficiary of those terms. The
third party Content providers are
third-party beneficiaries under these
Termsandmay enforcethe provisions
that directly concern the Content in
which they have rights. Nokia may be
acting as an agent for third party
Content provider in providing the
Content to you. Nokia is not a party to
the transaction between you and the
third party Content provider for such
Content.
1. identify the original copyrighted
work you claim is infringed;
2. identify the content on the Service
that you claim is infringing the
copyrighted work. Please provide
enough detail for Nokia to locate the
allegedly infringing content on the
Service;
3. provide your contact information,
including your full name, mailing
address, telephone number, and
email address, if available;
4. provide a statement that you have
a good faith belief that the use of the
content in the manner complained of
is not authorized by the copyright
owner, its agent, or the law;
7. Allegations of Copyright
Infringement
5. provide this statement: "I swear,
under penalty of perjury, that the
109
information in this notification and
complaint is accurate and that I am
the copyrightowner, oramauthorized
to act on behalf of the copyright
owner of an exclusive right that is
infringed."; and
listed within the Servicedo not include
possible data transmission, text
message, voice or other service
provision charges by your network
service provider.
Nokia assumes no responsibility for
the payment of any charges of your
service providers.
6. provide your signature, as
applicable.
8. Notices
10. Order and Payment Terms
Nokia may post notices within the
Service. Nokia may also send you
notices about products and Services
to the email address or telephone
number you have provided to us. You
are deemed to have received such
notices at the latest within seven (7)
days from Nokia sending or posting
those. Your continued use of the
Services constitutes your receipt of
all notices regardless of delivery
method.
"Order" shall mean the selection of
payable Content and/or subscription
to Content offered by Nokia and
available in the Service and
submission of payment method, as
well as submitting the order by
selecting the "buy", "ok", "I accept" or
other similar confirmation of
acceptance in the order flow or
providing other indication of
acceptance terms that are presented
to you in the order flow.
9. Fees
To place an Order within the Service,
you must have reached the age of
legal competence according to the
applicable legislation. If you have not
reached the age of legal competence,
you may place Orders only with the
prior consent of your parent or legal
guardian.
Your use of the Service may be or may
become subject to charges.
Any fees charged by Nokia will be
announced separately in connection
with the Service.
Use of the Service may involve
transmission of data through your
service provider’s network. Prices
110
You agree that all Orders shall be
legallyvalid and binding. All Orders are
subject to acceptance by Nokia.
time of the Order, that you are the
rightful holder of the instrument and
that the instrument is used within its
credit limits.
You may pay by credit or debit card,
network service provider billing, or
other payment methods if available.
The Content that is delivered is
licensed to you. You agree to use such
Content solely as permitted in these
Terms and inany additional terms that
you may be presented in the order
flow.
Your credit or debit card must have a
billing address in the country where
the Content is offered by the Service.
Nokia will charge your credit card or
debit your bank account within a
reasonable time after you have made
your Order. All credit card payments
are subject to validation checks and
authorization by the card issuer.
The Service may offer subscriptions.
You authorize the Service to place a
periodical charge during the period of
the subscription. The Servicemayalso
offer a trial period. If your Order
involves a trial period (also known as
try-and-buy), you may be charged
when the trial period expires, unless
you cancel in accordance with the
subscription/trial terms.
If you choose network service
provider billing, charges will appear on
your mobile phone bill or be deducted
from your prepaid account if it is a
prepaid account. Some network
service providers may subject your
usage of the Service to additional
terms and conditions including
The prices in the Service may change
from time to time. Prices include
applicable taxes in effect at the time
of your transaction, unless otherwise
stated. There may be instances where
you incur additional charges from
your bank or credit card provider
based on currency conversion rates
used and/or additional fees assessed.
Nokia assumes no responsibility for
the payment of bank or any other
third party service fees or charges.
placing limits on the amount of
charges possible with network service
provider billing. Charges in excess of
network service provider limits or
account balance may be rejected.
You agree to pay the charges related
to your Order, to ensure that the
instrument of payment is valid at the
111
11. Cancellations and Refunds
provided to you by Nokia following
your Order from the Service. Nokia
may only process refunds for Content
where the total price is above the
monetary limitstipulated inapplicable
local legislation.
You agree to the electronic delivery of
Content being initiated concurrently
with the placement of your Order. You
will not be able to cancel your Order
once it has been processed. The
nature of the Content is such that it
cannot be returned.
12. Feedback to Nokia
By submitting any ideas, feedback
and/or proposals ("Feedback") to
Nokia through the Service or other
means, you acknowledge and agree
that: (1) Nokia may have similar
development ideas to the Feedback;
(2) your Feedback does not contain
confidential or proprietary
information of you or any third party;
(3) Nokia is not under any obligation of
confidentiality with respect to the
Feedback; (4) Nokia may freely use,
distribute, exploit and further develop
andmodify Feedback for any purpose;
and (5) you are not entitled to any
compensation of any kind from Nokia.
In the event that after your Order you
discover and promptly inform Nokia
within 48 hours that (a) the Content
you have ordered is faulty; (b) the
Content Nokia delivers to you does
not match the description of the
Content you ordered via the Service;
or (c) technical problems delayed or
prevented delivery of your Content or
accidental multiple orders caused by
such technical problems, your sole
and exclusive remedy with respect to
such Content will be either
replacement of such Content, or
refund of the price paid for such
Content, as determined solely by
Nokia. Otherwise, no refunds are
available. If you encounter any of the
above issues, please contact Nokia
Customer Support.
13. Social Activities and Location
Sharing
You may use features in the Service to
share your location, status, content,
Materials or personal information or
to interact with other users, sites and
services. By using these features you
agree that Nokia may use and provide
Please note that Nokia may not be
able to process your customer
support request if you are unable to
provide your transaction ID, which is
112
that information to other services and
persons with whom you choose to
interact or share this information.
Users of these services and persons,
such as your contacts, may see your
location, status and/or personal
information. In using these features
you agree not to share information,
Content or Material or to link to any
service or site that: (a) contains
content or other material that is illegal
or inappropriate; or (b) exploits
intellectual property rights without
authorization or encourages users to
piracy. Any interaction does not
involve Nokia and is solely between
you and the other user(s).
devices used and the content formats
supported.
To access the Service, you may need
to download a specific piece of
software developed by Nokia or by
another party.
Nokia may, in its sole discretion,
change, correct or discontinue the
Service in whole or in part. The Service
may not be available during
maintenance breaks and other times.
To ensure you have the latest Nokia
device software and applications,
your device may automatically check
for the availability of software
updates from Nokia. If any are
detected you will be prompted to
approve the installation. You may
disable automatic checking for
updates through settings in your
device. You may also install software
through available software update
channels. If Nokia considers a
14. Availability and Technical
Requirements
The availability of Content and the
Service may vary and is subject to
Nokia’s sole discretion. Nokia
expressly disclaims any
representation or warranty that any
particular Content or Service will be
available. The Service may not be
available in all countries and may be
provided only in selected languages.
The Service, operations and some
features may also be dependent on
the network, compatibility of the
Software update to be important or
critical you may not continue using
the previous version of the Software.
Nokia may prevent your use of the
previous version of the Software or
Service until you install the update.
Nokia may disable any Content or
Software contained in your Service
account for any reason and remove
113
any Content or Software and/or
disable copies of any application on
your device in order to protect the
Service, application providers,
wireless carriers over whose network
you access the service or any other
affected or potentially affected
parties.
or services. A link to a third-party site
does not imply that Nokia endorses
the site or the products or services
referenced in the site.
In addition, you and other users may
create content and links to content
within the Service that has not
otherwise been submitted to the
Service. Nokia is not responsible for
this type of content or links.
A particular service may be a pre-
release version, for example a beta
release, and may not work in the way
a final version works. Nokia may
significantly change any version of
Service or Software or decide not to
release a final version.
16. Advertisements
Service may include advertisements.
Advertisements may be targeted to
the content or information stored on
the Service, queriesmade through the
Service, or other information.
15. Links to Third Party Sites and
Content
17. Personal Data
Nokia may include access to sites and
services on the Internet or preloaded
clients that enable you to interact with
sites and services that are owned or
operated by third parties and that are
not part of the Service. You must
review and agree to the terms and
conditions of these sites or services
before using these sites or services.
The Privacy Policy and any additional
privacy information made available to
you govern the use of your personal
data.
18. Limitation of Liability
The Service is provided on “AS IS” and
“AS AVAILABLE” basis. Nokia does not
warrant that the Service will be
uninterrupted or error or virus-free.
No warranty of any kind, either
express or implied, including but not
limited to warranties of title, non-
infringement, merchantability, or
Nokia has no control over the third
party content, sites or services and
assumes no responsibility for services
provided or material created or
published on these third-party sites
114
fitness for a particular purpose, is
made in relation to the availability,
accuracy, reliability, information or
content of the Service. You expressly
agree and acknowledge that the use
of the Service is at your sole risk and
that you may be exposed to content
from various sources.
to protect your username and
password against misuse.
20. Miscellaneous
20.1 Choice of Law
The Terms are governed by the laws
of Finland without regard to its
conflicts of law provisions.
Except for liability for death or
20.2 Validity
personal injury caused by its gross
negligence or intentional misconduct,
Nokia is not liable for any direct
damages caused by your use or
inability to use the Service. In no case
will Nokia be liable for any indirect,
incidental, punitive or consequential
damages resulting from your use or
inability to use the Service.
The Terms neither exclude nor limit
any of your mandatory rights in your
country of residence that cannot by
law be waived. If a provision of the
Terms is found to be invalid, the
remaining provisions will not be
affected and the invalid provision will
be replaced with a valid provision that
comes closest to the result and
purpose of the Terms. In the event
one or more provisions of these
Terms are not relevant to your use of
the Service, it shall not impact the
validity or enforceability of any other
provision of the Terms or the Terms
as a whole. If there is any conflict
between these Nokia Service Terms
and the Privacy Policy, the provisions
of these Nokia Service Terms prevail.
The provisions of the Terms that are
intended to survive termination of
your registration remain valid after
termination.
19. Indemnification
You agree to defend and indemnify
Nokia from and against all third party
claims and all liabilities, assessments,
losses, costs or damages resulting
from or arising out of (i) your breach
of the Terms, (ii) your infringement or
violation of any intellectual property
rights, other rights or privacy of a
third party, or (iii) misuse of the
Service by a third party where the
misuse was made possible by your
failure to take reasonable measures
115
20.3 Changes in Terms
may assign its rights and obligations
under these Terms to a third party in
connection with a merger, acquisition,
sale of assets, by operation of law or
otherwise.
Nokia may modify the Terms at any
time without prior notice. If the Terms
are changed in a material, adverse
way, Nokia will provide a separate
notice advising of the change.
WE CARE ABOUT YOUR PRIVACY
Nokia is committed to protecting your
privacy and to complying with
You are responsible for regularly
reviewing the Terms. Your continued
use of the Service constitutes your
consent to any changes and
modification.
applicable data protection and priva-
cy laws. This Privacy Policy (“Policy”)
explains how we process personal
data. Throughout this Policy the term
“personal data” means information
relating to an identified or identifiable
individual (i.e. a natural person).
“Nokia” refers to Nokia Corporation,
including its affiliates(also referred to
as “we”, “us”, or “our”). This Policy
applies for processing of your
21. Intellectual Property
The Service, Content and Software
are protected under international
copyright laws. Nokia claims
copyrights in its Service, Content, and
Software to the maximum extent of
the law. Subject to the Terms, Nokia
retains all right, title and interest in
the Service, its Content, the Software
and in all other Nokia products,
software and other properties
provided to you or used by you
through the Service.
personal data where Nokia is the data
controller or where we refer to the
applicability of this Policy.
We may provide additional privacy
information in connection with our
products and services through service
descriptions and other notices. Such
information prevails over this Policy
to the extent of any conflict.
22. Assignment
Nokia may assign its rights and
obligations under these Terms to its
corporate parent, its subsidiaries, or
to any company under common
control with Nokia. Additionally, Nokia
Third party services installed on your
device may allow access to
information available on your device.
Our products or services may contain
116
links to other companies’ websites
and services that have privacy policies
of their own. We recommend that you
read the privacy policies of such third
party services. Nokia is not
responsible for the privacy practices
or contents of any such third party
services.
such information your browser
provides us with is
automatically collected by
Nokia. Some of our mobile
services may collect your
unique mobile device
identifiers, subscriber identity
information, network service
provider specific identifiers,
network settings and other such
information. When you use our
products and services or
otherwise interact with us over
telecommunications networks,
certain additional information,
such as your mobile
By using this website and/or by
submitting personal data to Nokia,
you agree to the processing of your
personal data as explained in this
Policy. If you do not agree with this
Policy, please do not use this website
or provide Nokia with your personal
data.
subscription number, may be
transmitted to us by your
mobile network provider.
What Data Do We Collect?
We collect your personal data typically
when you make a purchase, use or
register into our products and
services, take part in a campaign or
otherwise interact with us. Below are
examples of the categories of data we
collect.
•
Information you provide us
with We may ask you to provide
us with information such as your
name, email address, street
address, user names and
passwords, your consents,
preferences and feedback,
information relating to your
devices, age, gender, postal
code and language preferences.
Please note that certain non-
identifiable information
•
Your use of our products and
services When you use our
products and services your IP-
address, access times, the
website you linked from, pages
you visit, the links you use, the
content you viewed and other
collected from you may become
personally identifiable when you
117
provide us with your personal
data. We may also obtain, in
accordance with applicable law,
some personal data from list-
rental companies and other
such publicly available sources.
Some of our services may allow
you to submit information
about other people, for
transactional information. We
may, in accordance with
applicable law, record your
communication with our
customer care or with other
such contact points.
•
Location data Nokia’s location
based services and features
may use satellite, Wi-Fi or other
network based location data,
for example your IP-address.
Assisted positioning methods
of the device, for example
Assisted GPS, provide you with
faster and more accurate
location data. Use of assisted
positioning methods may
involve exchanging your
location data, wireless network
identifiers along with your
unique device or network
service provider identifiers with
a location server. Nokia
example, if you make an order
for a product that you wish us to
send directly to another
recipient.
•
Your transactions with us We
collect information relating to
your purchase and use of our
products and services and your
other interactions with us. Such
information may include details
of the queries or requests you
have made, the products and
services provided, delivery
details, bank account number,
credit card details, billing
address, credit checks and
other such financial
information, details of
agreements between you and
Nokia, records of contacts and
communications, information
and details relating to the
content you have provided us
with and other such
processes this information
anonymously. Depending on
your positioning settings and
your use of location services of
other service providers your
device may connect to other
service providers’ servers,
which are not controlled or
operated by Nokia. We
recommend you to check the
118
privacy policies of such service
providers to understand how
they process your location data.
You can modify the positioning
settings of your device from the
device settings, for example
change or disable positioning
methods or location servers or
modify the accuracy of your
location data.
Nokia may process your personal data
for the following purposes. Please
note that one or more purposes may
apply simultaneously.
•
Providing products and
services We may use your
personal data to provide you
with our products and services,
to process your order or as
otherwise may be necessary to
perform the contract between
you and Nokia, to ensure the
functionality and security of our
products and services, to
identifyyouaswellasto prevent
and investigate fraud and other
misuses.
Nokia offers various location
based services and features
that may require the use of your
loca-tion data. For example
when you make a location based
search, use location enhanced
weather features or request for
map data, your location data
may be sent to Nokia to serve
you with the right content. This
may also include location based
advertizing. Some location
based services may allow you to
associate your personal data
with your location. To learn
more about available location
based services and features,
please refer to instructions and
other support material for our
products and services.
•
Developing products and
services We may use your
personal data to develop our
products and services.
However, for the most part we
only use aggregate and
statistical information for such
purposes. We may combine
personal data collected in
connection with your use of a
particular Nokia product and/or
service with other personal data
we may hold about you, unless
such personal data was
Why Do We Process Personal Data?
119
collected for a different
purpose.
may need to sign in with your existing
Nokia Account when you first use your
device. In the activation process your
user name, email address, mobile
number, unique mobile device
identifier and subscriber identity
information will be sent to Nokia and
we may associate this information
with your Nokia Account. This
combined information may be used to
activate your warranty and certain
software licenses and to send you
personalized messages, for example
emails, text and other messages.
These messages may include
•
Communicating with you We
may use your personal data to
communicate with you, for
example to send you critical
alerts and other such notices
relating to our products and/or
services and to contact you for
consumer care related
purposes.
Marketing and making
recommendations We may use your
personal data to personalize our
offering and to provide you with more
relevant services, for example, to
make recommendations and to
display customized content and
advertising in our services. This may
include displaying Nokia and third
party content. We may use your
personal data for direct marketing or
research purposes, for example, to
conduct market research and we may,
in accordance with applicable law,
contact you to inform you of new
products, services or promotions we
may offer.
information about Nokia’s products
and services, such as tips and
commercial offers. You may
unsubscribe from these messages at
any time for example by following the
information in the message you
receive after taking your device into
use, instructions inthe device or inthe
messages, through available profile
management tools or contacting
Nokia customer care. The collected
information may also be used to
display personalized content as well
as to improve Nokia’s products and
services. The above information may
also apply in case you update the
software of your device.
First use of your Nokia device
Depending on your device a Nokia
Account maybecreatedfor you or you
Do We Share Personal Data?
120
Wedo not sell, lease, rent or otherwise
disclose your personal data to third
parties unless otherwise stated
below.
and managing marketing and
other such campaigns. When
you purchase a Nokia product
from us with a network service
provider plan, we may need to
exchange information with your
network service provider to
provide you with such service.
•
Your consent and social sharing
services We may share your
personal data if we have your
consent to do so. Some services
may allow you to share your
personal data with other users
of the service or with other
services and their users. Please
consider carefully before
We may conduct joint marketing
and other communications with
our partners, for example your
mobile operator. To avoid
duplicate or unnecessary
communications and to tailor
the message to you we may
need to match information that
Nokia has collected with
disclosing any personal data or
other information that might be
accessible to other users.
•
Nokia companies and
information that the partner
has collected where this is
permitted by law.
authorized third parties We
may share your personal data
with other Nokia companies or
authorized third parties who
process personal data for Nokia
for the purposes described in
this Policy. This may include for
example billing through your
network service provider or
otherwise, delivery of your
purchases, providing services
including customer service,
managing and analyzing
These authorized third parties
are not permitted to use your
personal data for any other
purposes. We require them to
act consistently with this Policy
and to use appropriate security
measures to protect your
personal data.
•
International transfers of
personal data Our products and
services may be provided using
resources and servers located
consumer data, credit checks,
conducting market research
121
in various countries around the
world. Therefore your personal
data may be transferred across
international borders outside
the country where you use our
services, including to countries
outside the European Economic
Area (EEA) that do not have laws
providing specific protection
for personal data or that have
different legal rules on data
protection, for example, the
United States of America. In
such cases we take steps to
ensure that there is a legal basis
for such a transfer and that
adequate protection for your
personal data is provided as
required by applicable law, for
example, by using standard
agreements approved by
parties acting on our behalf
operate. We may also disclose
and otherwise process your
personal data in accordance
with applicable law to defend
Nokia’s legitimate interests, for
example, in civil or criminal legal
proceedings.
•
Mergers and Acquisitions If we
decide to sell, buy, merge or
otherwise reorganize our
businesses in certain countries,
this may involve us disclosing
personal data to prospective or
actual purchasers and their
advisers, or receiving personal
data from sellers and their
advisers.
How Do We Address The Privacy of
Children?
relevant authorities (where
necessary) and by requiring the
use of other appropriate
technical and organizational
information security measures.
Nokia products and services are
typically intended for general
audiences. Nokia does not knowingly
col-lect information of children
without the consent of their parents
or guardians. Nokia publishes safety
guidelines for using internet services
in our websites.
•
Mandatory disclosures We may
be obligated by mandatory law
to disclose your personal data
to certain authorities or other
third parties, for example, to law
enforcement agencies in the
countries where we or third
How Do We Address Data Quality?
We take reasonable steps to keep the
personal data we possess accurate
122
and to delete incorrect or un-
necessary personal data.
personal data to authorized persons
having a justified need to access such
information.
As certain Nokia products and
services may allow you to manage
your profile, we encourage you to ac-
cess your personal data from time to
timeto ensure thatit iscorrect. Please
remember that in case of any changes
it is your responsibility to update the
personal data you have provided us
with.
How Do We Use Cookies and Web
Beacons?
Cookies are small text files that are
sent to your computer by a web
server. We use cookies to provide
benefits to you. Session cookies
remember the previous activity
performed by you, for example an
item you placed in a shopping cart.
Persistent cookies are used to save
your preferences over multiple
sessions, for example personalization
of settings on our websites. Cookies
may be used to display targeted ads
and recommendations, for example
to eliminate showing the same ads to
you multiple times or showing ads
that we think are of interest to you
based on your past actions on our
website. Cookies are also used to
determine the effectiveness of our
promotions and advertising
What Steps Are Taken To Safeguard
Personal Data?
Privacy and security are key
considerations in the creation and
delivery of our products and services.
We have assigned specific
responsibilities to address privacy
and security related matters. We
enforce our internal policies and
guidelines through an appropriate
selection of activities, including
proactive and reactive risk
management, security engineering,
training and assessments. We take
appropriate steps to address online
security, physical security, risk of data
loss and other such risks taking into
consideration the risk represented by
the processing and the nature of the
data being protected. Also, we limit
access to our data bases containing
campaigns and to improve our
products and services.
Nokia may use web beacons (or “pixel
tags”) in connection with some of our
websites. However, we do not use
them to identify individual users
personally. Web beacons are typically
123
graphic images that are placed on a
website and they are used to count
visitors to a website and/or to access
certain cookies. This information is
used to improve our services. Web
beacons do not typically collect any
other information than what your
browser provides us with as a
Some Nokia websites use third party
advertizing technologies, such as
DoubleClick, to serve ads. DoubleClick
uses a cookie to collect information
about your visits to Nokia and third
party websites. This information will
be used to serve ads on Nokia and
third party websites. The collected
information will not be directly
standard part of any internet
communication. If you turn off
personally identifiable nor will
cookies, the web beacon will no longer
be able to track your specific activity.
The web beacon may, however,
continue to collect information about
visits from your IP-address.
DoubleClick share the information
with third parties. You may choose to
disable the DoubleClick cookie at any
time by using DoubleClick opt-out
cookie. You may also go to http://
networkadvertising.org/ to install an
opt-out cookie.
Some Nokia websites or applications
may utilize so called locally stored
objects, such as Flash local shared
objects ("Flash cookies") or HTML5
Web Storage. Locally stored objects
are used for similar pur-poses as
cookies but typically may contain a
greater amount and different types of
data than browser cookies. For
example, in Flash you can use the
Flash Player Settings Manager to
control the storage of local shared
objects, including disabling the local
shared objects for certain websites
only or disabling the storage of local
shared objects completely for all
websites.
Most browsers allow you to disable or
allow the use of cookies. You may also
delete the cookies on your computer
if your browser so permits. If you
disable cookies, you may not be able
to use certain parts of our services
and you may need to re-install the
opt-out cookie.
What Are Your Rights?
You have a right to know what
personal data we hold about you. You
have a right to have incomplete,
incorrect, unnecessary or outdated
personal datadeletedor updated. You
have a right to request that we stop
124
processing your personal data for
direct marketing or market research
purposes. However, if you opt-out
from marketing and other
communications from Nokia, we may
still send you critical alerts pertaining
to our products and services or
contact you for these purposes.
Nokia Corporation of Keilalahdentie 4,
02150 Espoo, Finland is the controller
of your personal data.
In addition, the Nokia affiliate
providing the product or service may
be a controller of your personal data.
You may find the identity of the
controller and its contact details by
reviewing the terms and conditions of
such a product or service or by using
contact information provided in the
applicable Nokia websites.
You may exercise your rights by
contacting us through the contact
points referred to below. In some
cases, especially if you wish us to
delete or stop processing your
personal data, this may also mean
that we may not be able to continue to
provide the services to you. Please
note that Nokia may need to iden-tify
you and to ask for additional
information in order to be able to
fulfill your request. Please also note
that applicable law may contain
restrictions and other provisions that
relate to your rights.
In matters pertaining to Nokia’s
privacy practices you may also
contact us at:
Nokia Corporation
c/o Privacy
Keilalahdentie 4
02150 Espoo, Finland
US Safe Harbor Privacy Framework
We encourage you to use available
profile management tools, for
example Nokia Account for the above
purposes as such tools often provide
you with direct access to your
personal data and allow you to
effectively manage it.
Nokia Inc., 102 Corporate Park Drive,
White Plains, NY 10604 USA adheres
to the EU-US/Swiss-US Safe Harbor
Privacy Principles of Notice, Choice,
Onward Transfer, Security, Data
Integrity, Access and Enforcement,
and is registered with the U.S.
Department of Commerce's Safe
Harbor Program. If you have
Who Is The Controller of Your
Personal Data?
125
questions or concerns about Nokia's
participation in the Safe Harbor
Framework, please contact:
Copyright and other notices
DECLARATION OF
CONFORMITY
Nokia Inc.,
102 Corporate Park Drive,
White Plains, NY 10604 USA.
Hereby, NOKIA CORPORATION
declares that this RM-714 product is
in compliance with the essential
requirements and other relevant
provisions of Directive 1999/5/EC. A
copy of the Declaration of Conformity
can be found at http://
Attention: Legal Director, North
America.
If you believe Nokia Inc. has not
satisfactorily addressed your data
privacyconcerns, you may contact the
EU Data Protection Panel at: Data
Protection Panel Secretariat, Rue de
Luxembourg 46 (01/126) B-1000
Brussels, BELGIUM, or by visiting
© 2012 Nokia. All rights reserved.
Nokia, and Nokia Connecting People
are trademarks or registered
trademarks of Nokia Corporation.
Nokia tune is a sound mark of Nokia
Corporation. Other product and
company names mentioned herein
may be trademarks or tradenames of
their respective owners.
Changes to This Privacy Policy
Nokia may from time to time change
this Policy or change, modify or
withdraw access to this site at any
time with or without notice. However,
if this Policy is changed in a material,
adverse way, Nokia will post a notice
advising of such change at the
beginning of this Policy and on this
site's home page for 30 days. We
recommend that you re-visit this
Policy from time to time to learn of
any such changes to this Policy.
Reproduction, transfer, distribution,
or storage of part or all of the
contents in this document in any form
without the prior written permission
of Nokia is prohibited. Nokia operates
a policy of continuous development.
Nokia reserves the right to make
changes and improvements to any of
126
the products described in this
document without prior notice.
implied for any other use. Additional
information, including that related to
promotional, internal, and
commercial uses, may be obtained
from MPEG LA, LLC. See http://
www.mpegla.com.
Includes RSA BSAFE
cryptographic or security protocol
software from RSA Security.
To the maximum extent permitted by
applicable law, under no
circumstances shall Nokia or any of its
licensors be responsible for any loss
of data or income or any special,
incidental, consequential or indirect
damages howsoever caused.
Oracle and Java are
registered trademarks of Oracle and/
or its affiliates.
The contents of this document are
provided "as is". Except as required by
applicable law, no warranties of any
kind, either express or implied,
including, but not limited to, the
implied warranties of merchantability
and fitness for a particular purpose,
are made in relation to the accuracy,
reliability or contents of this
The Bluetooth word mark and logos
are owned by the Bluetooth SIG, Inc.
and any use of such marks by Nokia is
under license.
This product is licensed under the
MPEG-4 Visual Patent Portfolio
License (i) for personal and
noncommercial use in connection
with information which has been
encoded in compliance with the
MPEG-4 Visual Standard by a
consumer engaged in a personal and
noncommercial activity and (ii) for use
in connection with MPEG-4 video
provided by a licensed video provider.
No license is granted or shall be
document. Nokia reserves the right to
revise this document or withdraw it at
any time without prior notice.
The availability of products, features,
apps, and services may vary by region.
For more info, contact your Nokia
dealer or your service provider. This
device may contain commodities,
technology or software subject to
export laws and regulations from the
127
US and other countries. Diversion
contrary to law is prohibited.
by Nokia could void the user's
authority to operate this equipment.
Nokia does not provide a warranty for
or take any responsibility for the
functionality, content, or end-user
support of third-party apps provided
with your device. By using an app, you
acknowledge that the app is provided
as is. Nokia does not make any
representations, provide a warranty,
or take any responsibility for the
functionality, content, or end-user
support of third-party apps provided
with your device.
FCC/INDUSTRY CANADA
NOTICE
This device complies with part 15 of
the FCC rules and Industry Canada
licence-exempt RSS standard(s).
Operation is subject to the following
two conditions: (1) This device may
not cause harmful interference, and
(2) this device must accept any
interference received, including
interference that may cause
undesired operation. Your device may
cause TV or radio interference (for
example, when using a device in close
proximity to receiving equipment). If
you require assistance, contact your
local service facility.Any changes or
modifications not expressly approved
128
Index
log
A
making
access codes
accounts
alarm clock
alarms
voicemail
camera
recording videos
sending photos and videos
taking photos
charging the battery
chat services (IM)
clock
B
backing up data
battery
charging
Bluetooth
bookmarks
browser
contacts
adding
copying
saving
C
copying content
cable connection
calculator
calendar
D
data connections
Bluetooth
date and time
calls
answering
call barring
conference
emergency
forwarding
internet
E
emergency calls
F
factory settings, restoring
129
file management
flight profile
FM radio
M
mail
H
accounts
home screen
creating
I
mailbox
icons
sending
IM (instant messaging)
images
setup
mailbox
See photos
IMEI number
internet
voicemail
Maps
current location
internet calls
internet radio
downloading
places
K
routes
44 searching
16 memory
7 memory card
menu
keyboard
keyguard
keys and parts
L
messages
lock code
locking
keys
sending
MMS (multimedia messages)
multimedia messages
130
music
60 printing
59 profiles
copying
changing
N
flight
Nokia original accessories
personalising
PUK codes
Nokia Store
Nokia support information
R
radio
O
offline profile
recording
calls
P
personalising your phone
sounds
videos
Phone switch
photographs
See photos
photos
restoring data
restoring settings
ringtones
S
copying
searching
radio stations
security code
settings
editing
organising
printing
sending
restoring
shortcuts
SIM card
taking
PIN codes
powering on/off
131
SMS
V
videos
social networks
software updates
speed dialling
status area
strap
copying
recording
sending
voicemail
volume
support
switching on/off
W
wallpaper
T
taking photos
See camera
text input
web
web browser
bookmarks
browsing pages
cookies
text messages
time and date
tones
Wi-Fi
personalising
touch screen
transferring content
turning on/off
U
updates
phone software
USB connection
132
|
