TM
MOTO
QA4
User’s Guide
HELLOMOTO
Introducing your new MOTO™ QA4 CDMA wireless phone! Here’s a quick anatomy lesson.
Camera Lens
(on back)
Side Lock
Switch
Power/
Home Key
Shortcut Key
(Camera orVoice
Recognition)
Charge up or go
handsfree.
1
Motorola, Inc.
© 2008 Motorola, Inc. All rights reserved.
Consumer Advocacy Office
1307 East Algonquin Road
Schaumburg, IL 60196
Caution: Changes or modifications made in the radio phone, not
expressly approved by Motorola, will void the user’s authority to operate
the equipment.
Software Copyright Notice
Note: Do not ship your phone to the above address. If you need to
return your phone for repairs, replacement, or warranty service, please
contact the Motorola Customer Support Center at:
The Motorola products described in this manual may include
copyrighted Motorola and third-party software stored in semiconductor
memories or other media. Laws in the United States and other countries
preserve for Motorola and third-party software providers certain
exclusive rights for copyrighted software, such as the exclusive rights to
distribute or reproduce the copyrighted software. Accordingly, any
copyrighted software contained in the Motorola products may not be
modified, reverse-engineered, distributed, or reproduced in any manner
to the extent allowed by law. Furthermore, the purchase of the Motorola
products shall not be deemed to grant either directly or by implication,
estoppel, or otherwise, any license under the copyrights, patents, or
patent applications of Motorola or any third-party software provider,
except for the normal, non-exclusive, royalty-free license to use that
arises by operation of law in the sale of a product.
1-800-331-6456 (United States)
1-888-390-6456 (TTY/TDD United States for hearing impaired)
1-800-461-4575 (Canada)
Certain mobile phone features are dependent on the capabilities and
settings of your service provider’s network. Additionally, certain
features may not be activated by your service provider, and/or the
provider’s network settings may limit the feature’s functionality. Always
contact your service provider about feature availability and functionality.
All features, functionality, and other product specifications, as well as
the information contained in this user’s guide are based upon the latest
available information and are believed to be accurate at the time of
printing. Motorola reserves the right to change or modify any
information or specifications without notice or obligation.
Bluetooth ID: B014599
Manual Number: 68000201338-A
MOTOROLA and the Stylized M Logo are registered in the US Patent &
Trademark Office. All other product or service names are the property of
their respective owners. The Bluetooth trademarks are owned by their
proprietor and used by Motorola, Inc. under license. Microsoft,
Windows and Windows Me are registered trademarks of Microsoft
Corporation; and Windows XP is a trademark of Microsoft Corporation.
2
contents
menu map . . . . . . . . . . . . . . . .
Use and Care . . . . . . . . . . . . . .
get started . . . . . . . . . . . . . . . .
about this guide . . . . . . . . . .
battery. . . . . . . . . . . . . . . . . .
5
6
7
7
7
calls . . . . . . . . . . . . . . . . . . . . . 19
return missed calls . . . . . . . . 19
emergency calls . . . . . . . . . . 19
AGPS during an emergency
messages & more . . . . . . . . . 27
text, email, & instant
messages . . . . . . . . . . . . . . 27
blogging . . . . . . . . . . . . . . . . 27
YouTube, Picasa, & more . . . 27
entertainment. . . . . . . . . . . . . 28
play music . . . . . . . . . . . . . . 28
get songs from a CD . . . . . . 30
load music . . . . . . . . . . . . . . 31
record & play videos . . . . . . 32
take photos . . . . . . . . . . . . . 32
view & manage pictures . . . 32
Web browser . . . . . . . . . . . . 33
tools . . . . . . . . . . . . . . . . . . . . 34
contacts. . . . . . . . . . . . . . . . 34
calendar . . . . . . . . . . . . . . . . 35
alarm clock. . . . . . . . . . . . . . 35
call . . . . . . . . . . . . . . . . . . . . 20
voicemail . . . . . . . . . . . . . . . 21
call waiting . . . . . . . . . . . . . . 21
3-way calling. . . . . . . . . . . . . 21
more calling . . . . . . . . . . . . . 22
call times & data timers . . . . 22
text entry. . . . . . . . . . . . . . . . . 24
set the text mode. . . . . . . . . 25
word completion . . . . . . . . . 25
personal dictionary . . . . . . . . 26
home screen. . . . . . . . . . . . . 10
navigation & scrolling . . . . . . 11
status indicators . . . . . . . . . . 11
handsfree speaker. . . . . . . . . 12
lock & unlock phone . . . . . . . 12
airplane mode . . . . . . . . . . . . 14
TTY mode . . . . . . . . . . . . . . . 14
personalize. . . . . . . . . . . . . . . 16
language . . . . . . . . . . . . . . . . 16
speech commands . . . . . . . . 16
AGPS & your location . . . . . . 16
AGPS limitations & tips. . . . . 17
contents
3
world clock . . . . . . . . . . . . . . 36
notepad. . . . . . . . . . . . . . . . . 36
calculator . . . . . . . . . . . . . . . 36
reset . . . . . . . . . . . . . . . . . . . 37
connections. . . . . . . . . . . . . . . 38
Bluetooth® . . . . . . . . . . . . . . 38
cable connections. . . . . . . . . 41
network . . . . . . . . . . . . . . . . 41
service & repairs . . . . . . . . . . . 42
SAR Data . . . . . . . . . . . . . . . . . 43
OSS Information . . . . . . . . . . . 44
Safety Information . . . . . . . . . 46
Industry Canada Notice . . . . . 49
FCC Notice. . . . . . . . . . . . . . . . 49
Warranty . . . . . . . . . . . . . . . . . 50
Hearing Aids . . . . . . . . . . . . . . 53
WHO Information . . . . . . . . . . 54
Registration. . . . . . . . . . . . . . . 54
Export Law . . . . . . . . . . . . . . . 55
Recycling Information . . . . . . 55
Privacy and Data Security . . . 56
contents
4
menu map
Contacts
Text
q
f
7
Music
k
Calendar
Voicemail
Voice
d
6
g
h
o
Photos
Settings
Recent Calls
Browser
Email
n
p
m
r
l
J
•
•
•
•
•
•
•
•
•
•
Sound
Display
Calculator
Alarm Clock
Notepad
World Clock
Help
General
Connections
Recent Calls
Browser
Camera
Camcorder
Games
Calling
Messaging
Contacts
Multimedia
i
j
Videos
X
Bluetooth
A number next to a menu icon tells how many
of each category you have, such as messages
or missed calls.
Note: This is the standard main menu layout.
Your phone’s menu may be a little different.
menu map
5
Use and Care
Use and Care
To care for your Motorola phone, please keep it away from:
liquids of any kind
dust and dirt
Don’t expose your phone to water, rain, extreme
humidity, sweat, or other moisture. If it does get
wet, don’t try to accelerate drying with the use of
an oven or dryer, as this may damage the phone.
Don’t expose your phone to dust, dirt, sand, food,
or other inappropriate materials.
extreme heat or cold
cleaning solutions
Avoid temperatures below 0°C/32°F or
above 45°C/113°F.
To clean your phone, use only a dry soft cloth.
Don’t use alcohol or other cleaning solutions.
microwaves
the ground
Don’t try to dry your phone in a microwave oven.
Don’t drop your phone.
Use and Care
6
get started
2
Touch Received
.
CAUTION: Before using the
phone for the first time, read the
Important Safety and Legal
Information included in the gray-
edged pages at the back of this
guide.
symbols
This means a feature is
network/subscription dependent and may
not be available in all areas. Contact your
service provider for more information.
This means a feature requires an optional
accessory.
about this guide
This guide shows how to locate a feature as follows:
battery
Find it: 6 Recent Calls
>
Received
conserve battery charge
This means that, from the home screen:
Using certain features of your phone can quickly
deplete your battery’s charge. The features can include
transferring and listening to music, using the
1
Touch the 6 Recent Calls icon on the bottom of the
home screen.
get started
7
camera, replaying video clips, and using
Bluetooth® wireless connections.
checked by your carrier or contact Motorola
even if they appear to be working properly.
To save battery life, turn off Bluetooth power when
•
•
Don’t allow the battery to touch metal
objects. If metal objects, such as jewelry, stay
in prolonged contact with the battery contact
points, the battery could become very hot.
you are not using it (see your User’s Guide).
battery use & safety
IMPORTANT: HANDLE AND STORE BATTERIES
PROPERLY TO AVOID INJURY OR DAMAGE. Most
battery issues arise from improper handling of
batteries, and particularly from the continued use of
damaged batteries.
Don’t place your battery near a heat source.
Excessive heat can damage the phone or the
battery. High temperatures can cause the
battery to swell, leak, or malfunction.
Therefore:
DON’Ts
•
Do not dry a wet or damp battery with an
appliance or heat source, such as a hair
dryer or microwave oven.
•
•
Don’t disassemble, crush, puncture, shred,
or otherwise attempt to change the form of
your battery.
•
Avoid leaving your phone in your car in high
temperatures.
Don’t let the phone or battery come in
contact with water. Water can get into the
phone’s circuits, leading to corrosion. If the
phone and/or battery get wet, have them
get started
8
DOs
batteries. If you see a message on your display such as
Invalid Battery or Unable to Charge, take the following steps:
•
Do avoid dropping the battery or phone.
Dropping these items, especially on a hard
surface, can potentially cause damage.
•
•
•
•
Remove the battery and inspect it to confirm
that it has a “Motorola Original” hologram;
•
Do contact your service provider or
Motorola if your phone or battery has been
damaged from dropping or high
temperatures.
If there is no hologram, the battery is not a
Motorola battery;
If there is a hologram, replace the battery and
retry charging it;
IMPORTANT: USE MOTOROLA ORIGINAL
If the message remains, contact a Motorola
Authorized Service Center.
PRODUCTS FOR QUALITY ASSURANCE AND
SAFEGUARDS. To aid consumers in identifying
authentic Motorola batteries from non-original or
counterfeit batteries (that may not have adequate
safety protection), Motorola provides holograms on its
batteries. Consumers should confirm that any battery
they purchase has a “Motorola Original” hologram.
Important: Motorola’s warranty does not cover
damage to the phone caused by non-Motorola batteries
and/or chargers.
Warning: Use of a non-Motorola battery or charger may
present a risk of fire, explosion, leakage, or other
hazard.
Motorola recommends you always use
Motorola-branded batteries and chargers. Motorola
mobile devices are designed to work with Motorola
get started
9
PROPER AND SAFE BATTERY DISPOSAL AND
RECYCLING
home screen
When you turn on your phone, you see the home
Proper battery disposal is not only important for safety,
it benefits the environment. Consumers may recycle
their used batteries in many retail or service provider
locations. Additional information on proper disposal and
recycling may be found on the Web:
screen.
12:58 PM
Touch here
to access
active
status.
•
•
www.rbrc.org/call2recycle/ (in English only)
Disposal: Promptly dispose of used batteries
in accordance with local regulations. Contact
your local recycling center or national recycling
organizations for more information on how to dispose
of batteries.
Touch
here or
scroll this
tab up to
open the
main
Sat 05/02/09
Recent Calls
Contacts
Text
menu.
Warning: Never dispose of batteries in a fire because
To dial a number from the home screen, open the
slider, press number keys, and touch Call
they may explode.
.
Note: Your home screen might look a little different.
Your display might also show a different widget.
get started
10
indicator
æ
navigation & scrolling
For details about navigating your phone’s menus and
Phone is in data services area.
changing screens, see your Quick Start Guide.
á
Phone is in area with no service
coverage.
ì
Shows battery charge level. The more
filled, the greater the charge.
status indicators
Status indicators can appear across the top of the
ê
Ring style is set to Loud or Soft
Ring style is set to Silent
Ring style is set to Vibe and Ring
Ring style is set to Vibrate
.
home screen:
è
ë
é
.
indicator
.
â
Vertical bars show the signal strength of
the network connection.
.
ç
Phone has an event alert set.
W
Phone is in a digital coverage area and is
roaming off your network.
à
Airplane Mode is on. (You cannot make or
answer calls, but you can use other
non-calling features of your phone.)
ä
Phone is in a CDMA digital coverage
area.
E
Bluetooth power is on.
å
ã
Phone is in a EVDO coverage area.
Phone is in a 1x-RTT coverage area.
get started
11
handsfree speaker
lock & unlock phone
Use the handsfree speaker to make calls without
You can lock your phone with a four-digit code to keep
others from using it. Your phone’s four-digit unlock
code is originally set to 1234 or to the last four digits of
your phone number.
holding the phone to your ear.
To use the speakerphone while in a call, touch Speaker
.
While using the speakerphone:
Your service provider may reset these codes. If not, you
should change them to protect your personal
•
•
The phone can be open or closed.
Closing the phone won’t end the call.
information. The unlock code must contain four digits.
Note: You can make emergency calls on a locked
phone. Also, a locked phone still rings or vibrates for
incoming calls or messages. You do not need to unlock
it to answer.
Note: The handsfree speaker won’t work with a
handsfree car kit or headset.
Tip: To switch to a wired headset while on a call, just
connect the headset.
To lock your phone
:
To end the call, touch End Call
.
1
Open the main menu and touch 7 Settings
Phone Lock
>
General
>
.
2
Enter the four-digit code and then Lock Now
.
get started
12
Your phone displays Enter Unlock Code until you unlock
Change the lock code or select from these auto-lock
settings:
your phone.
To unlock your phone, enter your four-digit code and
options
touch the green checkmark.
On Power-up
After you turn on your phone, it is
automatically locked.
change lock code
To change your lock code, open the main menu and
On Lock Switch Your phone locks when you move the
touch 7 Settings
>
General
>
Phone Lock. Enter your current
side lock switch.
lock code and touch Change Lock Code
.
Note: If you forget your lock code, contact your service
provider.
change lock settings
To change your lock settings, open the main menu and
touch 7 Settings
>
General
>
Phone Lock. Enter your lock
code.
get started
13
phone is in airplane mode, you can use other
non-calling features.
side lock key
Push the lock key on the
side of your phone up into
1
On the home screen, touch the status bar at the
top of the home screen to open the quick menu.
to the locked position (
b)
to prevent your phone from
accidentally being used if
something touches the
display.
2
Touch the circle on the Airplane switch.
Your phone displays Airplane Mode is on
.
Note: Consult airline staff about the use of Airplane Mode
during flight. Turn off your phone whenever instructed
to do so by airline staff.
Note: If you receive a call
while the side lock key is
locked (up), just open the
slider to answer the call.
TTY mode
You can use an optional teletypewriter (TTY) device
with your phone to send and receive calls. You must
plug the TTY device into the phone’s headset connector
and set the phone in TTY mode.
airplane
mode
Airplane mode turns off your phone’s calling features
Note: A TTY is a communication device used by people
when wireless phone use is prohibited. When your
who are hard of hearing or have a speech impairment.
get started
14
TTY does not work from mobile phone to
mobile phone.
1
Open the main menu and touch 7 Settings
Advanced Call Settings
> Calling >
.
2
Touch TTY Mode, then select a TTY setting.
voice privacy
You can encrypt outgoing voice calls and use
secure channels when available.
1
2
Open the main menu and touch 7 Settings
Advanced Call Settings
> Calling >
.
At Voice Privacy, slide the switch to On
.
get started
15
personalize
2
Say one of the following commands: Call <Name or #>
Dial <Number> Redial <Number>, or Check <Event or
Status>
,
language
To change the language that your phone uses, open the
,
.
main menu and touch 7 Settings
>
General
>
Language and
Tip: Speak numbers at a normal speed and
volume, pronouncing each digit distinctly. Avoid
pausing between digits.
Input and select the language you want.
speech commands
Advanced Speech Recognition enables you to place
calls and access some menu options by speaking
commands to your phone.
AGPS & your location
Note: This Motorola mobile phone incorporates
Assisted Global Positioning System (AGPS)
1
Open the main menu and touch n Voice for voice
technology that can be used by emergency services to
help determine a user’s location. This functionality is
required by law and cannot be deactivated. However,
AGPS technology also can be used with certain
location-based software applications—for example, to
provide driving directions—which may track and
recognition.
Your phone displays and speaks Please say, followed
by a list of voice commands.
personalize
16
monitor a user’s location. Users who prefer not to
permit such tracking and monitoring should avoid using
such applications.
Open the main menu and touch 7 Settings
slide Location Based Services to On or Off
>
General and
.
Your phone uses the Automatic Location Information
(ALI) feature, along with AGPS satellite signals, to tell
the network where you are physically located.
AGPS limitations & tips
Your phone uses Assisted Global Positioning
System (AGPS) satellite signals to estimate your
location. If your phone cannot find strong satellite
signals, your AGPS might be slower, less accurate, or it
might not work at all. AGPS provides only an
Note: ALI may not work in all locations and may not be
available due to network, environmental, or
interference issues.
approximate location, often within 150 feet (45 meters)
but sometimes much farther from your actual location.
When ALI is set to Location
>
On (the mode your new
phone arrives in), services may use your known
location to provide useful information (for example,
driving directions, or the location of the nearest bank).
Your phone prompts you when the network or a service
asks for your location. You can refuse at this point.
To improve AGPS accuracy:
•
Go outside and away from underground
locations, covered vehicles, structures with
metal or concrete roofs, tall buildings, and
foliage. Indoor performance might improve if
you move closer to windows, but some
window sun shielding films can block satellite
signals.
When ALI is set to Location
>
Off, the phone does not
send location information unless you call the
emergency phone number (such as 911).
personalize
17
•
Move away from radios, entertainment
equipment, and other electronic devices that
might interfere with or block AGPS satellite
signals.
AGPS uses satellites controlled by the U.S. government
and subject to changes implemented in accordance
with the Department of Defense AGPS user policy and
the Federal Radio Navigation Plan. These changes
might affect AGPS performance.
personalize
18
calls
To make and answer calls, see your Quick Start Guide.
Touch an entry to select it.
Note: While on a call, you can press the power/home
key to put the calling screen into the background to
access other phone features. To return to the calling
You can call, send a text message, create a new
contact, or add the information to an existing contact.
screen, touch
b
be in the calling screen to end a call.
in the upper right corner. You need to
return missed calls
Your phone keeps a record of your missed calls.
Find it: On the home screen, touch 6 Recent Calls
recent calls
To return the call, touch
b
next to the number.
Your phone keeps lists of the last calls you received and
dialed, even if the calls didn’t connect. The most recent
calls are listed first. The oldest calls are deleted as new
calls are added.
emergency calls
Your service provider programs emergency phone
numbers, such as 911, that you can call under any
circumstances, even when your phone is locked.
Find it: On the home screen, touch 6 Recent Calls
Tip: Had a million calls? Touch
v
to narrow it down.
Select from All Calls Missed Calls Outgoing Calls, or Incoming Calls.
,
,
1
Enter the emergency number.
calls
19
2
Touch Call
.
The AGPS feature has limitations, so always tell the
emergency response center your best knowledge of
your location. Remain on the phone for as long as the
emergency response center instructs you.
During an emergency call, your phone displays
your phone number so that you can relay it to
emergency personnel, if necessary.
AGPS might not work for emergency calls:
When you hang up the emergency call, touch Yes to
exit the emergency call mode.
•
Your phone’s AGPS feature must be turned on
(see page 16).
Note: Emergency numbers vary by country. Your
phone’s preprogrammed emergency number(s) may
not work in all locations, and sometimes an emergency
call cannot be placed due to network, environmental, or
interference issues.
•
Your local emergency response center might
not process AGPS location information. For
details, contact your local authorities.
For best results:
•
Go outside and away from underground
AGPS during an
emergency call
When you make an emergency call, your phone can
use Assisted Global Positioning System (AGPS) satellite
signals to tell the emergency response center your
approximate location.
locations, covered vehicles, structures with
metal or concrete roofs, tall buildings, and
foliage. Indoor performance might improve if
you move closer to windows, but some
window sun shielding films can block satellite
signals.
calls
20
•
Move away from radios, entertainment
equipment, and other electronic devices that
might interfere with or block AGPS satellite
signals.
call waiting
If you receive a call while you are already on call, you
can touch Ignore to send the new call to voicemail.
Touch Answer to put your first call on hold while you
If your phone cannot find strong AGPS satellite signals,
the location of the nearest cell tower in contact with
your phone is automatically provided to the emergency
response center.
connect to the new call.
Tip: To switch between calls, touch Flash
.
3-way calling
To add a third person to your call, touch Add and call the
voicemail
Your network stores your voicemail messages. When
you receive a voicemail message, your phone plays an
alert and shows the number of messages.
third person. When the third person connects, touch
Join
.
Find it: On the home screen, touch
Voicemail.
Note: Your service provider may have more information
about voicemail.
calls
21
hearing aid
Set your phone to be compatible with a hearing aid.
more calling
DTMF tones
Find it: Open the main menu and touch 7 Settings
Your phone sends Dual-tone multi-frequency (DTMF)
tones for calling card calls or to navigate automated
systems (such as banking by phone).
>
Calling
>
Advanced Call Settings, then under HAC, select On.
call times & data
timers
Network connection time is the elapsed time from
the moment you connect to your service provider's
network to the moment you press End Call. This time
includes busy signals and ringing.
1
2
Dial and connect the call.
Open the slider and use the keypad keys to enter
DTMF tones in the calling screen.
Note: If your phone is not showing the calling
screen, touch
b
in the upper right corner.
Note: If you know you need to adjust your DTMF
tones, open the main menu and touch 7 Settings
The amount of network connection time you track
on your resettable timer may not equal the amount
of time for which you are billed by your service
provider. For billing information, contact your
service provider.
>
Calling
>
Advanced Call Settings. At DTMF Tone, touch Normal or Long.
calls
22
text entry
Some features let you enter text, like this text message
screen:
Tip: You can also enter text the old way by opening the
slider and pressing keys on the keypad.
Enter Message
f
o
Enter a space or accept a suggested
word.
iAbc
I’m going home soon.
Delete a character. (Touch and hold to
delete whole words.)
Mode
Words
Accept
2
3
1
.?@
GHI
ABC
JKL
DEF
move the Touch where you want to move the
cursor cursor in text you’ve already entered.
5
8
4
6
9
MNO
7
PQRS
TUV
0
WXYZ
Use the keypad on your screen to type. Hold your
phone sideways to use the QWERTY keyboard.
text entry
24
capitalization
set the text mode
Text modes make it easy for you to enter names,
numbers, and messages. In a text entry screen, touch
Mode to switch to any of these entry modes:
Touch
0
or
k
to change the text case. These
indicators show capitalization status:
capitalization status
Á
á
Â
no capital letters
entry method
all capital letters
Word English Let the phone predict each English
word as you touch keys.
capitalize next letter only
Tap English
Enter letters and numbers by touching
a key one or more times.
word completion
Numeric
Symbol
Enter numbers.
Your phone is set to suggest words to make typing
Enter special characters.
faster. You can change this setting.
Find it: Open the main menu and touch 7 Settings
>
General
>
Language and Input
>
Word Completion
text entry
25
personal dictionary
Your phone remembers words that you type frequently
and suggests them when you use word completion.
Find it: Open the main menu and touch 7 Settings
>
General
>
Language and Input
>
Personal Dictionary
Note: To reset your personal dictionary, touch
Reset Personal Dictionary
.
text entry
26
messages & more
text, email, & instant
messages
You can send text (SMS), email, and instant messages
from your phone. See your Quick Start Guide for
everything from setting up to sending messages.
YouTube, Picasa, & more
Sync up existing Google Contacts or post to your
existing YouTube, and Picasa accounts. See your Quick
Start Guide for details.
blogging
If you have a blog or online journal, you can update it
while you’re on the go. See your Quick Start Guide for
details.
messages & more
27
entertainment
options
play music
Artists
Select an artist, album, and
optionally, a song.
1
Open the main menu and touch q Music.
2
Touch Build Library if you have added new music to
your phone or if this is the first time you are using
the music player. The music player searches for
music on your phone.
Albums
Songs
Select an album and optionally
a song.
Select a song.
3
Touch an option or category to play:
options
Shuffle All
Play all your music in random
order.
Last Played
Return to where you paused
the song or to the beginning of
the list of songs you last
played if the song has ended.
entertainment
28
4
Touch a song name or touch
ì
to begin playing.
music player controls
controls
SongTitle
ì
ꢀ
^
Play.
0:00 | 0:00
1 of 1
Pause.
Go back to the beginning of the song
or go to a previous song.
_
Skip to the next song.
Loop one song.
SonName
©
Repeat
¬
Play all songs in random order.
See more details.
Shuffle
Info
entertainment
29
2
Launch your computer’s media player program
(such as Microsoft® Windows® Media Player 11,
which you can download from
listening tips
You can listen to your music through a wired headset or
Bluetooth® A2DP stereo headphones (see page 39).
mspx).
When you are not using a wired or wireless headset,
music plays through the phone’s speaker.
3
4
Copy the music CD to the media player library (also
called ripping the CD).
get songs from a CD
To load music on your phone, you need to have a digital
music library on your computer. You can copy music
from your personal CD collection.
Note: Make sure to change the format to MP3 in
the Rip Settings.
Transfer (sync) the songs from your computer to
your phone or memory card by using USB mass
storage.
To copy an audio CD on your computer:
1
Insert the audio CD in your computer’s CD drive.
Note: The Media Transfer Protocol (MTP) is not
supported. Your phone can play only non-protected
media files.
entertainment
30
on your computer
load music
1
Find where your phone’s memory card appears as
a Removable Disk icon and double-click it.
Use a cable to copy music files from the computer to a
microSD memory card in the phone.
Note: On a Windows computer, it’s the
My Computer window. On a Mac, it’s on the
desktop.
Note: To insert a memory card in your phone, see your
Quick Start Guide.
on your phone
2
Create one or more folders for the files you want
to copy onto the memory card.
1
Open the main menu and touch
7 Settings
>
Connections, then under USB Mode, touch
A file name (including the path) must be less than
255 characters. For example, if you copy songs into
a folder you create that is named “MyMotoSongs,”
the name of any song PLUS the name of the folder
“MyMotoSongs” must be less than 255
characters.
Mass Storage
.
2
Attach USB cable to your phone and to a USB port
on your computer.
Note: If you have a memory card reader, you can
insert your memory card into it. (You may first need
an adapter.) Then, insert the card reader directly
into an available USB port on your computer.
3
4
Drag and drop music files into the folder you
created.
When finished, remove the phone’s memory card
safely from your computer:
entertainment
31
•
•
If you are using a Windows computer
,
Find it: Open the main menu and touch o Camera
right-click the Safely Remove Hardware icon
in the system tray at the bottom of your
computer screen. Then select USB Mass
Storage Device.
Note: You can also press the shortcut key on the side
of the phone.
1
2
Aim the viewfinder at your subject.
Optionally adjust zoom or brightness.
To take the picture, press the side shortcut key.
If you are using a Mac, select and drag the
Removable Disk icon to the Trash.
Tip: Don’t forget to rebuild your music library after you
load new music. Start the music player and
view & manage pictures
Find it: Open the main menu and touch H Photos
touch Build Library
.
1
To change the view, touch My Photos
thumbnails) or List View
>
Grid View (to see
record & play videos
See your Quick Start Guide for details.
.
2
Touch a photo to see the image.
take photos
You can take a photo with your phone and send it to
other people or post it online.
entertainment
32
3
Touch one of these options:
option
Apply
Share
Use the photo as wallpaper or picture
ID for a contact.
Send the picture via Bluetooth, in an
email message, or post online to your
Picasa account.
Info
View more photo information.
Delete the photo.
Delete
Note: You can’t share or delete photos that came
preloaded on your phone.
Web browser
Want to browse the Web? See your Quick Start Guide
for details.
entertainment
33
tools
delete contacts
contacts
To store a number, see your Quick Start Guide.
Find it:
Contacts > contact name > Delete
edit contacts
find a contact fast
Find it:
Contacts > contact name > Edit
While looking at your contact list, begin typing in the
name of the person you want. Your phone displays a list
of matches. Touch the contact name to select it.
Note: To set the default number for a contact with
multiple numbers, touch the circle next to the number
you want to set as the primary or default number for
Tip: If you’re sending a message to more than one
the contact. Then touch Save
.
contact, slide across each name to select it.
send contacts
add a contact to favorites
Find it:
Contacts > contact name > Send Contact
You can send contact information to another person by
Bluetooth Email, or Text message.
Find it:
Contacts > contact name > Add to Favorites
To access your favorites, touch Contacts. > All Contacts
>
,
Favorites
.
tools
34
3
Enter event details and touch Save.
set a ringtone for a contact
Find it:
Ringtone
Contacts > contact name > Edit
>
Add Info
>
see calendar events
1
Open the main menu and touch k Calendar.
assign a picture to a contact
2
Touch on a day or touch Today to see the day’s
Find it:
Contacts > contact name > Edit
>
+
agenda.
dialing a number with a pause
Sometimes it’s useful to create a contact that
alarm clock
has a pause in the numbers. When you dial a contact
create & set an alarm
that has a Pause or Wait, your phone pauses or stops
1
2
3
Open the main menu and touch m Alarm Clock.
dialing until you touch OK
.
Touch Edit Alarm and choose the alarm settings.
Under Alarm touch the button to switch it to On, and
calendar
then touch Save
.
create a calendar event
turn off the alarm
1
Open the main menu and touch k Calendar
.
When the alarm rings, touch Dismiss
.
2
Touch New Event
.
tools
35
Tip: Can’t be bothered?—Touch Snooze if you used that
notepad
setting when you set the alarm.
To create a note, open the main menu and touch
To disable the alarm if it hasn’t rung yet:
r Notepad
>
Create Note.
1
2
Touch the status bar at the top of the home screen.
To read through your notes, open the main menu and
touch r Notepad. Touch the first note you want to read.
When you’re ready to read the next, drag the screen to
the left.
Under Alarm touch the button to switch it to off.
world clock
View current time in cities around the world:
To send a note, open the main menu and touch
r Notepad. Select the note and touch Send
>
Email or SMS.
1
2
Open the main menu and touch lWorld Clock.
Tip: Not the right words? You can also edit or delete
Touch any of the four clocks to change cities or
adjust daylight savings time.
notes. While reading a note, touch Edit or Delete.
Tip: Want a 12 or 24-hour clock? Open the main menu
and touch 7 Settings General. Then under Time Format
touch 12 hours or 24 hours
calculator
Find it: Open the main menu and touch p Calculator
>
,
.
tools
36
reset
You can reset your phone to the original factory settings
or reset all settings without losing any personal data.
1
2
Open the main menu and touch 7 Settings
General Reset Options
>
>
.
Touch Reset All Settings to reset your phone without
losing personal data (such as contacts, pictures,
and so on).
or
Touch Restore Factory Defaults to return to the original
factory settings and erase all your data.
3
Be sure you chose the right option, and touch Yes.
Your phone automatically restarts.
tools
37
connections
•
Object Push Profile (OPP) for device-generated
content (image and video)
Bluetooth®
Your phone supports Bluetooth wireless connections.
You can connect your phone with a Bluetooth headset
or car kit to make handsfree calls or to listen to music.
•
•
•
File Transfer
Remote Control
Phonebook Access
Note: The use of wireless phones while driving may
cause distraction. Discontinue a call if you can’t
concentrate on driving. Additionally, the use of wireless
devices and their accessories may be prohibited or
restricted in certain areas. Always obey the laws and
regulations on the use of these products.
turn Bluetooth on & off
1
On the home screen, touch the status bar to open
the quick menu.
2
Under Bluetooth, touch the circle on the switch to turn
Your phone currently supports these profiles:
Bluetooth power on.
•
•
•
Handsfree
Headset
Note: To extend battery life, turn Bluetooth power off
when not in use.
Stereo Audio
connections
38
Before you try to connect your phone with another
Bluetooth device, make sure the other device is in
pairing or bonding mode (see the user’s guide for the
device). You can connect your phone with only one
device at a time.
make your phone visible to others
Find it: X Bluetooth
1
2
Touch Edit My Device
At This device is discoverable, touch Always
settings, or Never
.
,
Only in Bluetooth
.
Find it: X Bluetooth
Note: Only in Bluetooth settings lets you connect to devices
while still maintaining some privacy and conserving
battery charge.
1
On the Bluetooth screen, touch the circle on the
switch to turn Bluetooth power on.
Your phone begins searching for devices near you.
When you see the device you want, touch it.
pair with a headset, handsfree
device, or PC
Note: If you use your Motorola Bluetooth headset
with both an audio device and your phone, use
your phone’s Bluetooth menus to connect the
phone with the headset. If you establish the
2
Tip: When Bluetooth power is on, your phone can
automatically connect to a handsfree device you have
used before. Just turn on the device or move it near the
phone.
connection by pressing a button on the headset, or if
you allow the headset to connect automatically by
turning it on, you may experience unexpected results.
connections
39
Note: Breaking the link with your computer does not
turn off Bluetooth power on your phone. Turning
Bluetooth power off conserves battery charge.
transfer files
You can use a Bluetooth connection to transfer some
media files between your computer and phone.
Note: Your computer’s Bluetooth interface may be
disconnect from a device
Find it: X Bluetooth
different.
1
Pair your phone and computer (see “pair with a
headset, handsfree device, or PC” on page 39) and
place your phone in discoverable mode.
On the Bluetooth menu, find the name of the device
that you’re paired with, then touch Disconnect
.
change your device name
2
On your computer, right-click the Bluetooth icon
in your System Tray.
If you are in a crowd of active Bluetooth devices, you
can change your device name to something unique and
recognizable.
3
4
Select “Send a File.”
Click “Browse” to locate your phone name, and
then click “Next.”
Find it: X Bluetooth
1
2
Touch Edit My Device.
5
6
Click “Browse” to locate the file you want to
transfer, and then click “Next.”
Touch the area under Device Name, enter a name, and
touch the green checkmark.
On your phone, when prompted, touch Accept to
begin the file transfer.
3
Touch Save.
connections
40
cable connections
network
Your phone has a USB port so you can connect it to a
adjust network settings
computer.
Set the phone so that it works only on your home
network to avoid extra charges or so it works on any
available, compatible network automatically.
If you use a USB cable connection:
•
Make sure to connect the phone to a
high-power USB port on your computer (not a
low-power one such as the USB port on your
keyboard or bus-powered USB hub). Typically,
USB high-power ports are located directly on
your computer.
1
Open the main menu and touch 7 Settings
Advanced Call Settings
>
Calling
>
.
2
At Network Selection, touch Home Only or Automatic to allow
roaming.
Note: If you connect your phone to a
low-power USB port, the computer may not
recognize your phone.
•
Make sure both your phone and the computer
are turned on.
connections
41
service & repairs
If you have questions or need assistance, we're here to
help.
from a number of customer care options. You can also
contact the Motorola Customer Support Center at
1-800-331-6456 (United States), 1-888-390-6456
(TTY/TDD United States for hearing impaired), or
1-800-461-4575 (Canada).
service & repairs
42
Specific Absorption Rate Data
SAR Data
Before a phone model is available for sale to the public in the U.S. and
Canada, it must be tested and certified to the FCC and Industry Canada
that it does not exceed the limit established by each government for
safe exposure. The tests are performed in positions and locations (e.g.,
at the ear and worn on the body) reported to the FCC and available for
review by Industry Canada. The highest SAR value for this model phone
when tested for use at the ear is 1.13 W/kg, and when worn on the
body, as described in this user guide, is 0.86 W/kg. The SAR value for
this product in its data transmission mode (body-worn use) is
This model wireless phone meets the government’s
requirements for exposure to radio waves.
Your wireless phone is a radio transmitter and receiver. It is designed
and manufactured not to exceed limits for exposure to radio frequency
(RF) energy set by the Federal Communications Commission (FCC) of the
U.S. Government and by the Canadian regulatory authorities. These
limits are part of comprehensive guidelines and establish permitted
levels of RF energy for the general population. The guidelines are based
on standards that were developed by independent scientific
organizations through periodic and thorough evaluation of scientific
studies. The standards include a substantial safety margin designed to
assure the safety of all persons, regardless of age or health.
0.81 W/kg. (Body-worn measurements differ among phone models,
depending upon available accessories and regulatory requirements).2
While there may be differences between the SAR levels of various
phones and at various positions, they all meet the governmental
requirements for safe exposure. Please note that improvements to this
product model could cause differences in the SAR value for later
products; in all cases, products are designed to be within the guidelines.
The exposure standard for wireless mobile phones employs a unit of
measurement known as the Specific Absorption Rate, or SAR. The SAR
limit set by the FCC and by the Canadian regulatory authorities is
1.6 W/kg.1 Tests for SAR are conducted using standard operating
positions accepted by the FCC and by Industry Canada with the phone
transmitting at its highest certified power level in all tested frequency
bands. Although the SAR is determined at the highest certified power
level, the actual SAR level of the phone while operating can be well
below the maximum value. This is because the phone is designed to
operate at multiple power levels so as to use only the power required to
reach the network. In general, the closer you are to a wireless base
station, the lower the power output.
Additional information on Specific Absorption Rates (SAR) can be found
on the Cellular Telecommunications & Internet Association (CTIA) Web
site:
or the Canadian Wireless Telecommunications Association (CWTA) Web
site:
SAR Data
43
1. In the United States and Canada, the SAR limit for mobile phones used by the
public is 1.6 watts/kg (W/kg) averaged over one gram of tissue. The standard
incorporates a substantial margin of safety to give additional protection for
the public and to account for any variations in measurements.
2. The SAR information includes the Motorola testing protocol, assessment
procedure, and measurement uncertainty range for this product.
OPEN SOURCE SOFTWARE INFORMATION
OSS Information
For instructions on how to obtain a copy of any source code being made
publicly available by Motorola related to software used in this Motorola
mobile device, you may send your request in writing to the address
below. Please make sure that the request includes the model number
and the software version number.
self-contained applications that present supplemental notices for open
source packages used in those applications.
MOTOROLA, INC.
OSS Management
600 North US Hwy 45
Libertyville, IL 60048
USA
The Motorola website opensource.motorola.com also contains
information regarding Motorola's use of open source.
Motorola has created the opensource.motorola.com to serve as a portal
for interaction with the software community-at-large.
To view additional information regarding licenses, acknowledgments
and required copyright notices for open source packages used in this
Motorola mobile device, please select Main Menu
>
Settings General
>
>
Legal Notices. In addition, this Motorola device may include
OSS Information
44
Important Safety and
Legal Information
45
Safety and General Information
Safety Information
This section contains important information on the safe and
approved by Motorola, keep the mobile device and its antenna at least
2.5 centimeters (1 inch) from your body when transmitting.
efficient operation of your mobile device. Read this information
before using your mobile device.
Using accessories not supplied or approved by Motorola may cause your
mobile device to exceed RF energy exposure guidelines. For a list of
Motorola-supplied or approved accessories, visit our Web site at:
Exposure to Radio Frequency (RF) Energy
Your mobile device contains a transmitter and receiver. When it is ON, it
receives and transmits RF energy. When you communicate with your
mobile device, the system handling your call controls the power level at
which your mobile device transmits.
RF Energy Interference/Compatibility
Nearly every electronic device is subject to RF energy interference from
external sources if inadequately shielded, designed, or otherwise
configured for RF energy compatibility. In some circumstances your
mobile device may cause interference with other devices.
Your Motorola mobile device is designed to comply with local regulatory
requirements in your country concerning exposure of human beings to
RF energy.
Follow Instructions to Avoid Interference Problems
Turn off your mobile device in any location where posted notices
instruct you to do so.
Operational Precautions
For optimal mobile device performance, and to be sure that human
exposure to RF energy does not exceed the guidelines set forth in the
relevant standards, always follow these instructions and precautions.
In an aircraft, turn off your mobile device whenever instructed to do so
by airline staff. If your mobile device offers an airplane mode or similar
feature, consult airline staff about using it in flight.
Product Operation
When placing or receiving a phone call, hold your mobile device just like
you would a landline phone.
Implantable Medical Devices
If you have an implantable medical device, such as a pacemaker or
defibrillator, consult your physician before using this mobile device.
If you wear the mobile device on your body, always place the mobile
device in a Motorola-supplied or approved clip, holder, holster, case, or
body harness. If you do not use a body-worn accessory supplied or
Persons with implantable medical devices should observe the following
precautions:
Safety Information
46
•
ALWAYS keep the mobile device more than 20 centimeters
(8 inches) from the implantable medical device when the
mobile device is turned ON.
Potentially Explosive Atmospheres
Areas with potentially explosive atmospheres are often, but not always,
posted and can include fueling areas, such as below decks on boats,
fuel or chemical transfer or storage facilities, or areas where the air
contains chemicals or particles, such as grain dust, or metal powders.
•
•
DO NOT carry the mobile device in the breast pocket.
Use the ear opposite the implantable medical device to
minimize the potential for interference.
When you are in such an area, turn off your mobile device, and do not
remove, install, or charge batteries. In such areas, sparks can occur and
cause an explosion or fire.
•
Turn OFF the mobile device immediately if you have any
reason to suspect that interference is taking place.
Symbol Key
Read and follow the directions from the manufacturer of your
implantable medical device. If you have any questions about using your
mobile device with your implantable medical device, consult your
healthcare provider.
Your battery, charger, or mobile device may contain symbols, defined as
follows:
Symbol
Definition
Driving Precautions
The use of wireless phones while driving may cause distraction.
Discontinue a call if you can’t concentrate on driving.
032374o
Important safety information follows.
Do not dispose of your battery or mobile device in
a fire.
Additionally, the use of wireless devices and their accessories may be
prohibited or restricted in certain areas. Always obey the laws and
regulations on the use of these products.
Your battery or mobile device may require
recycling in accordance with local laws. Contact
your local regulatory authorities for more
information.
032375o
Responsible driving practices can be found in the “Smart Practices
While Driving” section in this guide (or separate guide).
Operational Warnings
Obey all posted signs when using mobile devices in public areas.
Do not throw your battery or mobile device in the
trash.
Safety Information
47
substantial impact. If glass breaks, do not touch or attempt to remove.
Stop using your mobile device until the glass is replaced by a qualified
service center.
Symbol
Definition
Do not let your battery, charger, or mobile device
get wet.
Seizures/Blackouts
Some people may be susceptible to epileptic seizures or blackouts when
exposed to flashing lights, such as when playing video games. These
may occur even if a person has never had a previous seizure or blackout.
Listening at full volume to music or voice through
a headset may damage your hearing.
Batteries & Chargers
If you have experienced seizures or blackouts, or if you have a family
history of such occurrences, please consult with your physician before
playing video games or enabling a flashing-lights feature (if available)
on your mobile device.
Caution: Improper treatment or use of batteries may present a
danger of fire, explosion, leakage, or other hazard. For more
information, see the “battery use & safety” section in the user’s
guide.
Discontinue use and consult a physician if any of the following
symptoms occur: convulsion, eye or muscle twitching, loss of
awareness, involuntary movements, or disorientation. It is always a
good idea to hold the screen away from your eyes, leave the lights on in
the room, take a 15-minute break every hour, and stop use if you are
very tired.
Keep Your Mobile Device and Its
Accessories Away From Small Children
These products are not toys and may be hazardous to children. For
example:
•
•
A choking hazard may exist for small, detachable parts.
Caution About High Volume Usage
Improper use could result in loud sounds, possibly causing
hearing injury.
Warning: Exposure to loud noise from any source for
extended periods of time may affect your hearing. The
louder the volume sound level, the less time is required
before your hearing could be affected. To protect your
hearing:
•
Improperly handled batteries could overheat and cause a burn.
Glass Parts
Some parts of your mobile device may be made of glass. This glass
could break if the product is dropped on a hard surface or receives a
•
Limit the amount of time you use headsets or headphones at
high volume.
Safety Information
48
•
•
Avoid turning up the volume to block out noisy surroundings.
Repetitive Motion
Turn the volume down if you can’t hear people speaking near
you.
When you repetitively perform actions such as pressing keys or entering
finger-written characters, you may experience occasional discomfort in
your hands, arms, shoulders, neck, or other parts of your body. If you
continue to have discomfort during or after such use, stop use and see a
physician.
If you experience hearing discomfort, including the sensation of
pressure or fullness in your ears, ringing in your ears, or muffled speech,
you should stop listening to the device through your headset or
headphones and have your hearing checked.
Mar0108
For more information about hearing, see our Web site at
www.motorola.com/hearingsafety (in English only).
Industry Canada Notice to Users
Industry Canada Notice
Operation is subject to the following two conditions: (1) This device may
not cause interference and (2) This device must accept any interference,
including interference that may cause undesired operation of the
device. See RSS-GEN 7.1.5.
FCC Notice to Users
FCC Notice
The following statement applies to all products that have
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation. See 47 CFR
Sec. 15.19(3).
received FCC approval. Applicable products bear the FCC logo,
and/or an FCC ID in the format FCC-ID:xxxxxx on the product
label.
This equipment has been tested and found to comply with the limits for
a Class B digital device, pursuant to part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful
Motorola has not approved any changes or modifications to this device
by the user. Any changes or modifications could void the user’s authority
to operate the equipment. See 47 CFR Sec. 15.21.
This device complies with part 15 of the FCC Rules. Operation is subject
to the following two conditions: (1) This device may not cause harmful
Industry Canada Notice
49
interference to radio communications. However, there is no guarantee
that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or
more of the following measures:
•
•
•
Increase the separation between the equipment and the
receiver.
Connect the equipment to an outlet on a circuit different from
that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for
help.
•
Reorient or relocate the receiving antenna.
Motorola Limited Warranty for the United States and Canada
Warranty
Products and Accessories
What Does this Warranty Cover?
Products Covered
Length of Coverage
Subject to the exclusions contained below, Motorola, Inc. warrants its
telephones, pagers, messaging devices, and consumer and professional
two-way radios (excluding commercial, government or industrial radios)
that operate via Family Radio Service or General Mobile Radio Service,
Motorola-branded or certified accessories sold for use with these
Products (“Accessories”) and Motorola software contained on
CD-ROMs or other tangible media and sold for use with these Products
(“Software”) to be free from defects in materials and workmanship
under normal consumer usage for the period(s) outlined below. This
limited warranty is a consumer's exclusive remedy, and applies as
follows to new Motorola Products, Accessories and Software purchased
by consumers in the United States or Canada, which are accompanied
by this written warranty:
Products and
One (1) year from the date of
purchase by the first consumer
purchaser of the product unless
otherwise provided for below.
Accessories as defined
above, unless otherwise
provided for below.
Decorative
Limited lifetime warranty for the
lifetime of ownership by the first
consumer purchaser of the product.
Accessories and
Cases. Decorative
covers, bezels,
PhoneWrap™ covers and
cases.
Warranty
50
food; (c) use of the Products or Accessories for commercial purposes or
subjecting the Product or Accessory to abnormal usage or conditions; or
(d) other acts which are not the fault of Motorola, are excluded from
coverage.
Products Covered
Length of Coverage
Monaural Headsets.
Ear buds and boom
headsets that transmit
mono sound through a
wired connection.
Limited lifetime warranty for the
lifetime of ownership by the first
consumer purchaser of the product.
Use of Non-Motorola Products and Accessories. Defects or
damage that result from the use of Non-Motorola branded or certified
Products, Accessories, Software or other peripheral equipment are
excluded from coverage.
Consumer and
Ninety (90) days from the date of
Professional Two-Way purchase by the first consumer
Unauthorized Service or Modification. Defects or damages
resulting from service, testing, adjustment, installation, maintenance,
alteration, or modification in any way by someone other than Motorola,
or its authorized service centers, are excluded from coverage.
Radio Accessories.
purchaser of the product.
Products and
Accessories that are
Repaired or Replaced.
The balance of the original
warranty or for ninety (90) days
from the date returned to the
consumer, whichever is longer.
Altered Products. Products or Accessories with (a) serial numbers or
date tags that have been removed, altered or obliterated; (b) broken
seals or that show evidence of tampering; (c) mismatched board serial
numbers; or (d) nonconforming or non-Motorola housings, or parts, are
excluded from coverage.
Exclusions
Normal Wear and Tear. Periodic maintenance, repair and replacement
of parts due to normal wear and tear are excluded from coverage.
Communication Services. Defects, damages, or the failure of
Products, Accessories or Software due to any communication service or
signal you may subscribe to or use with the Products Accessories or
Software is excluded from coverage.
Batteries. Only batteries whose fully charged capacity falls below 80%
of their rated capacity and batteries that leak are covered by this limited
warranty.
Abuse & Misuse. Defects or damage that result from: (a) improper
operation, storage, misuse or abuse, accident or neglect, such as
physical damage (cracks, scratches, etc.) to the surface of the product
resulting from misuse; (b) contact with liquid, water, rain, extreme
humidity or heavy perspiration, sand, dirt or the like, extreme heat, or
Warranty
51
parts. No data, software or applications added to your Product,
Accessory or Software, including but not limited to personal contacts,
games and ringer tones, will be reinstalled. To avoid losing such data,
software and applications please create a back up prior to requesting
service.
Software
Products Covered
Length of Coverage
Software. Applies only to physical
defects in the media that embodies
the copy of the software (e.g.
CD-ROM, or floppy disk).
Ninety (90) days from
the date of purchase.
How to Obtain Warranty Service or Other
Information
Exclusions
USA
Phones
Software Embodied in Physical Media. No warranty is made that
the software will meet your requirements or will work in combination
with any hardware or software applications provided by third parties,
that the operation of the software products will be uninterrupted or
error free, or that all defects in the software products will be corrected.
1-800-331-6456
Pagers
1-800-548-9954
Two-Way Radios and Messaging Devices
1-800-353-2729
All Products
Software NOT Embodied in Physical Media. Software that is not
embodied in physical media (e.g. software that is downloaded from the
internet), is provided “as is” and without warranty.
Canada
TTY
1-800-461-4575
1-888-390-6456
Who Is Covered?
This warranty extends only to the first consumer purchaser, and is not
transferable.
For Accessories and Software, please call the telephone number
designated above for the product with which they are used.
What Will Motorola Do?
You will receive instructions on how to ship the Products, Accessories or
Software, at your expense, to a Motorola Authorized Repair Center. To
obtain service, you must include: (a) a copy of your receipt, bill of sale or
other comparable proof of purchase; (b) a written description of the
Motorola, at its option, will at no charge repair, replace or refund the
purchase price of any Products, Accessories or Software that does not
conform to this warranty. We may use functionally equivalent
reconditioned/refurbished/pre-owned or new Products, Accessories or
Warranty
52
problem; (c) the name of your service provider, if applicable; (d) the
name and location of the installation facility (if applicable) and, most
importantly; (e) your address and telephone number.
CONNECTION WITH THE ABILITY OR INABILITY TO USE THE
PRODUCTS, ACCESSORIES OR SOFTWARE TO THE FULL EXTENT THESE
DAMAGES MAY BE DISCLAIMED BY LAW.
Some states and jurisdictions do not allow the limitation or
exclusion of incidental or consequential damages, or limitation
on the length of an implied warranty, so the above limitations or
exclusions may not apply to you. This warranty gives you
specific legal rights, and you may also have other rights that
vary from state to state or from one jurisdiction to another.
What Other Limitations Are There?
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, SHALL BE LIMITED TO THE DURATION OF THIS
LIMITED WARRANTY, OTHERWISE THE REPAIR, REPLACEMENT, OR
REFUND AS PROVIDED UNDER THIS EXPRESS LIMITED WARRANTY IS
THE EXCLUSIVE REMEDY OF THE CONSUMER, AND IS PROVIDED IN
LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. IN NO EVENT
SHALL MOTOROLA BE LIABLE, WHETHER IN CONTRACT OR TORT
(INCLUDING NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE
PURCHASE PRICE OF THE PRODUCT, ACCESSORY OR SOFTWARE, OR
FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL
DAMAGES OF ANY KIND, OR LOSS OF REVENUE OR PROFITS, LOSS OF
BUSINESS, LOSS OF INFORMATION OR DATA, SOFTWARE OR
APPLICATIONS OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN
Laws in the United States and other countries preserve for Motorola
certain exclusive rights for copyrighted Motorola software such as the
exclusive rights to reproduce and distribute copies of the Motorola
software. Motorola software may only be copied into, used in, and
redistributed with, the Products associated with such Motorola
software. No other use, including without limitation disassembly of
such Motorola software or exercise of the exclusive rights reserved for
Motorola, is permitted.
Hearing Aid Compatibility with Mobile Phones
Hearing Aids
Some Motorola phones are measured for compatibility with hearing
aids. If the box for your particular model has “Rated for Hearing Aids”
printed on it, the following explanation applies.
humming, or whining noise. Some hearing devices are more immune
than others to this interference noise, and phones also vary in the
amount of interference they generate.
When some mobile phones are used near some hearing devices
(hearing aids and cochlear implants), users may detect a buzzing,
The wireless telephone industry has developed ratings for some of their
mobile phones, to assist hearing device users in finding phones that
Hearing Aids
53
may be compatible with their hearing devices. Not all phones have been
rated. Phones that are rated have the rating on their box or a label on
the box.
T-Ratings: Phones rated T3 or T4 meet FCC requirements and are likely
to be more usable with a hearing device’s telecoil (“T Switch” or
“Telephone Switch”) than unrated phones. T4 is the better/higher of the
two ratings. (Note that not all hearing devices have telecoils in them.)
The ratings are not guarantees. Results will vary depending on the
user’s hearing device and hearing loss. If your hearing device happens to
be vulnerable to interference, you may not be able to use a rated phone
successfully. Trying out the phone with your hearing device is the best
way to evaluate it for your personal needs.
Hearing devices may also be measured for immunity to this type of
interference. Your hearing device manufacturer or hearing health
professional may help you find results for your hearing device. The more
immune your hearing aid is, the less likely you are to experience
interference noise from mobile phones.
M-Ratings: Phones rated M3 or M4 meet FCC requirements and are
likely to generate less interference to hearing devices than phones that
are not labeled. M4 is the better/higher of the two ratings.
Information from the World Health Organization
WHO Information
Present scientific information does not indicate the need for any special
precautions for the use of mobile phones. If you are concerned, you may
want to limit your own or your children’s RF exposure by limiting the
length of calls or by using handsfree devices to keep mobile phones
away from your head and body.
Source: WHO Fact Sheet 193
Further information: http://www.who.int./peh-emf
Product Registration
Registration
Online Product Registration:
permits us to contact you should your product require an update or other
service. Registration is for U.S. residents only and is not required for
warranty coverage.
direct.motorola.com/hellomoto/ Motosupport/source/registration.asp
Product registration is an important step toward enjoying your new
Motorola product. Registering helps us facilitate warranty service, and
Please retain your original dated sales receipt for your records. For
warranty service of your Motorola Personal Communications Product
WHO Information
54
you will need to provide a copy of your dated sales receipt to confirm
warranty status.
Thank you for choosing a Motorola product.
Export Law Assurances
Export Law
This product is controlled under the export regulations of the United
States of America and Canada. The Governments of the United States
of America and Canada may restrict the exportation or re-exportation of
this product to certain destinations. For further information contact the
U.S. Department of Commerce or the Canadian Department of Foreign
Affairs and International Trade.
Caring for the Environment by Recycling
Recycling Information
This symbol on a Motorola product means the product should
Disposal of your Mobile Device Packaging
not be disposed of with household waste.
and User’s Guide
Product packaging and user’s guides should only be disposed of in
accordance with national collection and recycling requirements. Please
contact your regional authorities for more details.
Disposal of your Mobile Device and
Accessories
Please do not dispose of mobile devices or electrical accessories (such
as chargers, headsets, or batteries) with your household waste. These
items should be disposed of in accordance with the national collection
and recycling schemes operated by your local or regional authority.
Alternatively, you may return unwanted mobile devices and electrical
accessories to any Motorola Approved Service Center in your region.
Details of Motorola approved national recycling schemes, and further
information on Motorola recycling activities can be found at:
Export Law
55
California Perchlorate Label
Perchlorate Label
Some mobile phones use an internal, permanent backup battery on the
“Perchlorate Material – special handling may apply. See
printed circuit board that may contain very small amounts of
perchlorate. In such cases, California law requires the following label:
There is no special handling required by consumers.
Privacy and Data Security
Privacy and Data Security
Motorola understands that privacy and data security are important to
Note: For information on backing up your mobile device data
to the “downloads” section of the consumer Web page for
“Motorola Backup” or “Motorola Phone Tools.”
everyone. Because some features of your mobile device may affect your
privacy or data security, please follow these recommendations to
enhance protection of your information:
•
Monitor access—Keep your mobile device with you and do
not leave it where others may have unmonitored access. Lock
your device’s keypad where this feature is available.
•
Understanding AGPS—To provide location information for
emergency calls, certain Motorola mobile devices incorporate
Assisted Global Positioning System (AGPS) technology. AGPS
technology also can be used in non-emergency applications to
track and monitor a user’s location—for example, to provide
driving directions. Users who prefer not to permit such
•
Keep software up to date—If Motorola or a
software/application vendor releases a patch or software fix
for your mobile device that updates the device’s security,
install it as soon as possible.
tracking and monitoring should avoid using such applications.
If you have further questions regarding how the use of your mobile
device may impact your privacy or data security, please contact
•
Erase before recycling—Delete personal information or
data from your mobile device prior to disposing of it or turning
it in for recycling. For step-by-step instructions on how to
delete all personal information from your device, see the
section entitled “master clear” or “delete data” in the user’s
guide.
Perchlorate Label
56
Smart Practices While Driving
Driving Safety
Drive Safe, Call Smart
the road. If you receive an incoming call at an inconvenient
time, if possible, let your voicemail answer it for you.
Check the laws and regulations on the use of mobile devices
and their accessories in the areas where you drive. Always obey
them. The use of these devices may be prohibited or restricted in
certain areas -- for example, handsfree use only. Go to
www.motorola.com/callsmart (in English only) for more
information.
•
•
•
•
Let the person you are speaking with know you are
driving; if necessary, suspend the call in heavy traffic
or hazardous weather conditions. Rain, sleet, snow, ice,
and even heavy traffic can be hazardous.
Do not take notes or look up phone numbers while
driving. Jotting down a “to do” list or going through your
address book takes attention away from your primary
responsibility—driving safely.
Your mobile device lets you communicate by voice and data—almost
anywhere, anytime, wherever wireless service is available and safe
conditions allow. When driving a car, driving is your first responsibility.
If you choose to use your mobile device while driving, remember the
following tips:
Dial sensibly and assess the traffic; if possible, place
calls when your car is not moving or before pulling into
traffic. If you must make a call while moving, dial only a few
numbers, check the road and your mirrors, then continue.
•
Get to know your Motorola mobile device and its
features such as speed dial and redial. If available, these
features help you to place your call without taking your
attention off the road.
Do not engage in stressful or emotional conversations
that may be distracting. Make people you are talking with
aware you are driving and suspend conversations that can
divert your attention away from the road.
•
When available, use a handsfree device.
If possible, add an additional layer of
convenience to your mobile device with one
of the many Motorola Original handsfree
accessories available today.
•
•
Use your mobile device to call for help. Dial 911 or other
local emergency number in the case of fire, traffic accident, or
medical emergencies.*
•
Position your mobile device within easy reach. Be able
to access your mobile device without removing your eyes from
Use your mobile device to help others in emergencies.
If you see an auto accident, crime in progress, or other serious
Driving Safety
57
emergency where lives are in danger, call 911 or other local
emergency number, as you would want others to do for you.*
•
Call roadside assistance or a special non-emergency
wireless assistance number when necessary. If you see
a broken-down vehicle posing no serious hazard, a broken
traffic signal, a minor traffic accident where no one appears
injured, or a vehicle you know to be stolen, call roadside
assistance or other special non-emergency wireless number.*
*
Wherever wireless phone service is available.
Driving Safety
58
index
connection indicator 11
device name 40
commands, speech 16
contacts 34
Numerics
1X indicator 11
3-way calling 21
assign picture 35
assign ringtone 35
edit entry 34
C
cables 41
A
calculator 36
calendar 35
call timers 23
call waiting 21
calls
erase entry 34
favorite 34
AGPS 16, 17
airplane mode 14
indicator 11
search 34
send 34
B
set primary number 34
missed 19
battery
D
capitalize text 25
clock
conserve charge 7
extend life 38
level indicator 11
blogging 27
Bluetooth
data calls 23
alarm 35
data timers 23
alarm, set 35
alarm, turn off 35
world 36
data volume 23
device name for Bluetooth 40
dial "wait" 35
connection 38
codes, security 12
dialed calls 19
index
59
dictionary 26
digital indicator 11
display 10
H
L
hearing aids 53
linking. See Bluetooth connection
location 16
DTMF tones 22
home screen 10
locks
E
edit
I
code 13
IM 27
phone 12
messages 24
password 13
indicators
settings 13
1X 11
side lock key 14
emergency number 19
export regulations 55
airplane mode 11
battery level 11
Bluetooth connection 11
digital 11
M
messages 27
blogging 27
email 27
F
favorites, contacts 34
no service 11
roaming 11
enter text 24
text 27
G
signal strength 11
sound on & vibrate on 11
sounds loud 11
sounds off 11
gestures 11
voicemail 21
missed calls 19
Google Calendar 27
Google Contacts 27
index
60
recent calls 19
reset timer 23
roaming
Spanish 16
N
speech
name for Bluetooth connection 40
navigate 11
commands 16
speech commands 16
network settings 41
no service indicator 11
notepad 36
indicator 11
S
T
scroll 11
take notes 36
text entry 24
P
search contacts quickly 34
send
pairing. See Bluetooth connection
password 13
capitalization 25
timers 23
contacts 34
pause 35
photos 33
TTY mode 14
turn off alarm clock 35
personal dictionary 26
phone language 16
phonebook 34
photo 32
set alarm 35
set alarm clock 35
settings, reset phone 37
side lock key 14
U
unanswered calls 19
unlock
Picasa 27
signal strength indicator 11
sound & vibrate indicator 11
sound on & vibrate on indicator 11
sounds indicator 11
sounds off indicator 11
picture 32
code 12
phone 12
R
USB cables 41
received calls 19
index
61
V
vCard 34
videos 32
voice dial 16
voice privacy 15
voicemail 21
message 21
W
wait number 35
word completion 25
world clock 36
Y
YouTube 27
U.S. patent Re. 34,976
index
62
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