User’s Guide
Check it out
Contents
When you’re up and running, be sure to explore what
your smartphone can do.
At a glance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Home screen & apps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Control & customize . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Contacts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Type. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Socialize. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Browse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Photos & videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Music on Google Play™. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Books on Google Play™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Locate & navigate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Connect & transfer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Protect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Want more?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Safety, Regulatory & Legal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
•
•
•
•
Watch: Experience crisp, clear photos, movies, and
videos on your large 4.7" Super AMOLED 720p HD
display. See “Photos & videos” on page 39.
Automate: Optimize your smartphone and conserve
battery power with SMARTACTIONS™. See
“SMARTACTIONS™” on page 20.
Speed: Browse and navigate at 4G LTE network
speeds. See “Browse” on page 37 and “Locate &
navigate” on page 45.
Connect: Reach out and connect with Wi-Fi networks,
Bluetooth® devices, or just by touching NFC phones.
See “Connect & transfer” on page 50.
Tip: You don’t need to carry this guide with you. You can
view all of these topics in your smartphone—from the
home screen tap Apps
>
Help > TUTORIALS or
HELP TOPICS.
Check it out
1
Tips & tricks
At a glance
Your smartphone
Your smartphone combines a huge HD display, blistering
fast processor, and long-life battery in an impossibly thin
design, with tons of advanced features.
•
•
•
Start: SIM in, charge battery, register. See “Start” on
page 4.
Top topics: Just want a quick hit of what your
smartphone can do? See “Top topics” on page 3.
More: All the topics in this guide and so much more,
right on your smartphone. Tap Apps
>
Help
> TUTORIALS or HELP TOPICS. Want more? See “Get
more!” on page 63.
Note: Certain apps and features may not be available in
all countries.
Notification
This product meets the applicable limit for
exposure to radio waves (known as SAR) of
1.6 W/kg (FCC & IC). The limits and guidelines
include a substantial safety margin designed to assure
the safety of all persons, regardless of age and health.
The highest SAR values measured for this device are
listed in the regulatory information packaged with your
product.
3.5mm Headset
Light
4:00
Front Camera
8MP/HD
Camera
(on back)
Power Key
100%
Fri, Oct 26
Press = Screen
On/Off
4:00
H
L
70°
55°
Hold = Phone
On/Off
67°
NFC Antenna
Chicago
(on back)
Volume Keys
microSD
micro SIM
8
Voicemail
Phone
Email
Chrome
Play Store
Micro USB/
Charger
People
Text
Camera
micro HDMI
Microphone
2
At a glance
Tips & tricks
Top topics
•
Intuitive: To get started quickly, tap Apps
Help for interactive tutorials.
Check out what your smartphone can do.
>
•
Personalize your home screen: see “Redecorate your
•
Helpful: To quickly change common smartphone
home” on page 10.
settings, swipe the home screen right to go to Quick
settings. To learn more about each setting, tap
the upper right.
•
Get fast access to main settings: see “Quick settings”
in
on page 19.
•
•
Go online: see “Browse” on page 37.
Learn about Google Play™: see “The best of Google™”
on page 7.
•
•
•
•
•
•
Get an app: see “Download apps” on page 13.
Be social: see “Socialize” on page 36.
Find a place: see “Locate & navigate” on page 45.
Take a photo: see “Take photos” on page 40.
Connect to Wi-Fi: see “Wi-Fi Networks” on page 52.
Watch a movie: see “Movies & TV on Google Play™” on
page 42.
•
•
Protect your smartphone: see “Screen lock” on
page 61.
Get all the help you need: see “Get more!” on page 63.
At a glance
3
Start
Caution: Before using your smartphone, please read
the safety, regulatory and legal information provided
with your product.
Assemble & charge battery
SIM in, memory card in (optional), charge battery, turn on
smartphone.
1 Insert the pin on the Card Insertion/Removal
Tool into the hole in the tray to release the
tray. Then, slide the tray out of the
smartphone.
Note: The micro SIM card may be already inserted in
your smartphone.
Note: The SIM card tray is small, so be
careful.
2 Insert the optional microSD memory card into the left
card slot.
1
2
Remove the tray using the
Insert optional
Card Insertion/ Removal
Tip: If your microSD memory card doesn’t click in,
position the flat edge of the Card Insertion/Removal
Tool on the edge of the card, and gently push in until it
clicks. Use the same procedure to eject the microSD
card when you need to remove it.
microSD memory
card.
Tool.
a
b
3 Insert the micro SIM card into the SIM card tray, with
the gold contacts facing down, then push the SIM card
tray into the right card slot.
c
3
4
Insert micro SIM.
Caution: Do not insert the micro SIM card directly into
the smartphone without the SIM card tray.
Charge fully.
4 Plug your smartphone charger into a power outlet, and
insert the charger’s micro USB connector into your
smartphone to charge it.
5.5H
4
Start
Tips & tricks
Battery life
Your smartphone gives you tons of information and apps
at 4G LTE speed. Depending on what you use, that can
take a lot of power.
•
•
•
Power/Sleep: To turn your smartphone on or off,
press and hold the Power key. To make the screen
sleep or wake up, just press the Power key.
Notification Light: The notification light blinks when
you have a new message or notification, and turns on
when you start charging a dead battery.
To see what’s using up battery power, tap Apps
>
Settings > Battery.
To set automatic rules to save power, tap Apps
SmartActions (see “SMARTACTIONS™” on page 20).
Battery: Squeeze every bit of juice out of your battery.
>
See “Battery life” on page 5.
Note: This product uses a non-removable battery. The
battery should only be replaced by a Motorola-approved
service facility. Any attempt to remove or replace your
battery, unless performed by a service representative,
may damage the product and void your warranty.
Battery
99% - Discharging
Add triggers (like events, times, or
places) that start the actions.
1h 23m 45s on battery
Screen
75%
12%
4%
SAVE
CANCEL
Android System
Homescreen
Android OS
Battery Saver
TRIGGERS
Charging status
3%
Not charging
ACTIONS
Tap a feature to see
details & adjust power
settings (if available).
Brightness
Smart brightness
Add actions (like adjusting
brightness) that happen when
trigger conditions are met.
Background data
Keep apps synced only...
Start
5
Tips & tricks
Register
To save even more battery life between charges, you
could reduce:
The Setup Wizard will walk you through the registration
process. Afterwards, you can create or log into a
Google™ account to access all of your Google services.
Registration is secure and only takes a few minutes.
•
•
•
•
recording or watching videos, listening to music, or
taking pictures.
widgets that stream information to your home screen,
like news or weather.
Tip: To get your contacts, visit
unused online accounts that you registered: Tap
Note: This smartphone supports apps and services that
may use a lot of data, so make sure your data plan meets
your needs. Contact Verizon Wireless for details.
Apps
Wi-Fi and Bluetooth® use: Tap Apps
then tap the switch next to Wi-Fi or Bluetooth to turn
them OFF when you don’t need them.
GPS use: Tap Apps Settings > Location
services, and uncheck GPS satellites.
display brightness: Tap Apps
> Display > Brightness > Display power saver.
display timeout delay: Tap Apps Settings
>
Settings > Accounts & sync.
>
Settings,
1
2
Turn on.
Selectyour language.
•
•
•
>
Welcome
Select your language:
English (United States)
Oct 26
>
Settings
Español (Estados Unidos)
0
Start
>
> Display > Sleep > (shorter setting).
3
Perform initial
setup steps.
Welcome to the Setup Wizard
4
Set up Google™
account.
8
mail
C
This setup wizard will help you customize your
phone in few steps. It will allow you to get
the most out of your Verizon Wireless phone.
Make it Google
a
Got Gmail? Sign in now.
Next
Never lose your stuff again.
Account keeps everything safe.
A
Google
Sign in
Get an account
Not now
6
Start
Tips & tricks
The best of Google™
•
Wi-Fi network: Conserve your monthly data
allowance by switching from the Verizon network to a
Wi-Fi network for your internet connections. Tap
Your whole world, organized and accessible. Browse,
locate, watch, shop, play, work... Google has you
covered. One account, access everywhere—
smartphone, tablet, and computer.
Apps
>
Settings > Wi-Fi, then tap the switch at
ON
the top to turn Wi-Fi
and search for networks.
There’s more in “Wi-Fi Networks” on page 52.
•
•
Reboot: If your smartphone becomes unresponsive,
try a forced reboot—press and hold both the Power
key and the Volume Down key for about 10 seconds.
Accounts: To add, edit, or delete accounts anytime,
tap Apps
>
Settings > Accounts & sync. For
Google Play
more, see “Add or delete accounts” on page 37. To set
Search for apps.
Choose your account
& settings.
up email accounts, see “Email” on page 32.
My Apps
For help with your Google™ account, visit
Accounts
Settings
Help
Apps
Music
Call of the
Wild
Magazines
Movies & TV
Books
Jack London
Pride and
Prejudice
Jane Austen
On your computer & Android
tablet, sign into your Google
Account for all your Google Play
content, Gmail, Google
NEW
MUSIC
Calendar events, & more.
Start
7
Tips & tricks
Old phone to new phone
•
•
•
•
•
Find out more about Google products: See
Are you switching from an Apple™ or Blackberry phone?
Get all your important information set up on your new
Motorola smartphone in a few easy steps. The Welcome
Home To Motorola application transfers contacts, email
addresses, calendar meetings, events, tasks, music,
playlists, photos, and videos from your old phone to your
new Motorola smartphone.
Log into or open a Google account: See the Google
Find answers about Google products: See
Download Google apps: Tap Apps
Store.
>
Play
Note: If you are switching from another Android™
phone, your Google™ account’s contacts, events,
Gmail™ and other settings start downloading as soon as
you log into your Google account. If you are switching
from another type of device, contact your service
provider for assistance.
All in the cloud: See “Your cloud” on page 57.
To move information from an Apple or Blackberry phone
to your Motorola smartphone:
1 Use your computer browser to navigate to
the free Microsoft™ Windows™ or Apple™
Macintosh™ version of the Welcome Home To
Motorola application to your computer.
2 Install and run the application on your computer. You
can skip registration.
3 Follow the instructions to transfer information from
your old phone to your Motorola smartphone.
8
Start
The Welcome Home To Motorola application prompts
you to connect your old phone to the computer with a
USB cable, and backup the data you want to transfer.
Home screen & apps
Quick start: Home screen & apps
Next, install the Welcome Home To Motorola app on your
Motorola smartphone, connect the smartphone to your
computer with a USB cable, then transfer the data onto
your Motorola smartphone.
Start from the home screen, to explore apps and more.
•
•
•
Home screen: You’ll see the home screen when you
turn on your smartphone or tap Home
App & widget list: To show all of your apps and
widgets, tap Apps
More: To download more apps and widgets, tap
.
.
Apps
>
Play Store.
4:00
Status & Notifications
Drag down for details.
100%
Fri, Oct 26
CirclesWidget
Flick up/down to see more.
Tap to open.
4:00
H 70
L 55°
6
Chicago
Shortcuts
Tap to open.
FavoritesTray
Tap Apps
apps & widgets.
to see all your
8
Voicemail
Phone
Email
Chrome
Play Store
Back (one screen)
People
Text
Camera
Home (home screen)
Recent Apps
Home screen & apps
9
Tips & tricks
Redecorate your home
•
Pages: To show other pages of shortcuts and widgets,
Customize the way your home screen looks, and give
yourself quick access to your favorite things:
swipe the home screen left. To delete pages from your
home screen, tap Home
then drag it up to Remove.
, tap and hold a page,
•
Change wallpaper: Tap and hold an empty spot on
your home screen to choose your wallpaper.
•
•
Uninstall: To uninstall apps, tap Apps , tap and hold
an app, then drag it to More options and choose
Uninstall (if available).
•
Create shortcut folders: To create a
folder of shortcuts on your home
screen, tap and hold a shortcut, then
drop it on top of another shortcut.
Play Music Play Books
Quick settings: To quickly change common
smartphone settings, swipe the home screen right to
go to Quick settings. To learn more about each setting,
Play Music Play Book
You can create a folder of apps to use
when you have spare time, when you
want music, or when you need to
contact people—whatever goes
together for you.
tap
in the upper right.
•
Add widgets &
APPS
WIDGETS
shortcuts: Tap Apps
tap and hold the app or
widget, then drag it to
,
Favorites
ADD/REMOVE
1
2
3
4
5
one of your home screen
pages. To see all your
apps and widgets, swipe the app screen to the left, or
tap APPS or WIDGETS at the top. To see your Favorites
tap , then tap ADD/REMOVE to edit your favorite
apps.
Tip: Some apps include special widgets. To download
apps, tap Apps
>
Play Store.
10
Home screen & apps
•
•
•
Resize widgets: You can resize some widgets—tap
and hold a widget until you feel a vibration, then
release. Drag the blue diamonds at the edges to
resize.
Help
Help takes you through features on your smartphone, and
makes things easy for you. To choose the quest you want
to go on, just tap it.
Move or delete widgets & shortcuts: Tap and hold a
widget or shortcut until you feel a vibration, then drag
it to another spot, another page, or Remove at the top
of the screen.
Find it: Tap Apps
TOPICS
>
Help > TUTORIALS or HELP
Help
TUTORIALS
General
Add, rearrange, or delete pages: To show other
pages of shortcuts and widgets, swipe the home
screen left.
HELP TOPICS
Select tutorials or help topics.
Tap to close this category.
Show me how to use my
touchscreen.
To add, reorder, or delete pages, from your home
screen, swipe left to show Add a page. Then, tap
Blank page or Start with a template.
Tap to watch.
Show me how to turn my
screen on and off.
Tap Manage pages, then tap and hold a page to
Explain the buttons on my
phone.
rearrange or remove. Tap
to add, or tap and hold an
existing page and drag it to left or right to reorder, or
drag it up to Remove.
Show me how to turn off my
phone.
•
Ringtones and more: For more about customizing,
see “Control & customize” on page 16.
Show me where to find
notifications such as missed
calls and new messages.
Home screen & apps
11
Search
Status & notifications
Search your apps, contacts, files, places, and the web:
At the top of the home screen, tap for a text
search, or for voice search.
At the top of the screen,
4:00
icons on the left notify
you about new
messages or events.
Drag the bar down for
details.
D11,
2012
8:00 AM
Abe Baudo
1 new message
•
To choose what your search covers (like apps and the
web) or to change search location and history settings:
In the search window, tap Menu > Settings.
2
8:00 AM
Active Smart Actions
Meeting
To remove a notification
from the list, flick it left
or right. To clear all notifications, tap
Tip: Tap to show Settings.
Icons on the right tell you about smartphone status:
•
To add a suggestion to
moto
your search, tap
.
.
motorola
For instance, to find
Motorola headsets,
you can enter moto,
tap , then enter he
and tap the suggested
phrase.
Search on
just
motorola.
Choose
motorola and
enter a second
word.
network strength
= 4G LTE network)
/
battery
(
charging/full
/
Wi-Fi
silent
•
To become a super searcher, visit
in range/connected
/
Bluetooth®
vibrate
on/connected
GPS active
alarm set
warning
airplane mode
Network and Wi-Fi icons turn blue (
) when your
smartphone exchanges data with your Google™ account.
12
Home screen & apps
Note: Apps you download from the Google Play™ Store
app might show other icons in the status bar to alert you
to specific events.
•
On a computer: To find and manage apps from any
Google™ account and password.
There, you can browse apps on the big screen,
manage your apps across multiple devices (like a
smartphone and tablet), and even set new apps to
download to your devices.
Download apps
Google Play™
Google Play™ is a new entertainment hub full of music,
movies, books, apps, and games. You can instantly
access your content from all your Android devices.
•
•
Music, Books & Movies: You can also use the Google
Play Store app to download “Music on Google Play™” on
page 43, “Books on Google Play™” on page 44, and
“Movies & TV on Google Play™” on page 42.
Find it: Tap Apps
>
Play Store
•
•
Find: To search, tap
in the top right.
Help: To get help and more, tap Menu in the top
right.
Review: To show details and reviews for an app you
found, just tap it.
Apps from the web
You can get apps from online app stores using your
browser.
Tip: For the full list of reviews, tap See all below the
third review—then tap Most helpful first or Options to
customize the list.
Tip: Choose your apps and updates carefully, as some
may impact your smartphone’s performance—see
“Choose carefully” on page 14.
•
•
•
Download: To download an app you found, tap it to
open details and then tap Download, or the price.
Share: To share an app you found, tap it to open
To let your smartphone install apps that are not from
details and then tap
.
Google Play, tap Apps
>
Settings > Security &
Reinstall: To show or reinstall apps you downloaded
from the Google Play Store app, tap Menu > My
Apps.
Screen Lock and check Unknown sources.
To download files from your browser, see “Downloads”
on page 38.
Home screen & apps
13
Choose carefully
Apps are great. There's something for everyone. Play,
communicate, work, or have fun. But remember, choose
your apps carefully. Here are a few tips:
Take Care of your apps
To show the app screen, from your home screen tap
Apps , then swipe left to scroll through apps. To close
the apps screen, tap Home
or Back
.
•
To help prevent spyware, phishing, or viruses from
affecting your smartphone or privacy, use apps from
trusted sites, like the Google Play™ Store.
•
Favorites: To show your favorite apps, tap
top of the screen. Then tap ADD/REMOVE to edit your
favorite apps.
at the
•
In the Google Play Store, check the app’s ratings and
comments before installing.
Tip: Apps you download are added to your favorites.
•
Uninstall apps: Tap Apps
>
Settings > Apps
•
•
If you doubt the safety of an app, don’t install it.
> ALL, tap an app, then tap Disable or Uninstall in the
top right (if available).
Like all apps, downloaded apps will use up memory,
data, battery, and processing power—some more than
others. For example, a simple battery level widget will
use less than a streaming music player app. After
installing an app, if you’re not happy with how much
memory, data, battery or processing power it’s using,
uninstall it. You can always install it again later.
Disable removes the app from your menu—to Enable it,
reopen this window and tap Enable (disabled apps are
at the bottom of the list).
If an app locks up your smartphone as soon as you turn
it on, restart in Safe Mode: Turn off your smartphone,
then turn it back on—when you see the “Motorola”
logo during power-up, press and hold both volume
keys until you see the home screen, with Safe Mode in
the lower left. Then, try removing the app.
•
•
Just like web browsing, you may want to monitor
children’s access to apps to help prevent exposure to
inappropriate content.
Certain apps may not provide completely accurate
information. Take care, especially when it comes to
personal health.
•
Reinstall apps: To reinstall apps from the Google
Play™ Store, tap Apps
>
Play Store > My apps.
The apps you downloaded are listed and available for
download.
14
Home screen & apps
•
Share, show, or clear app details: Tap Apps
Settings > Apps. A bar at the bottom tells you
how much app storage space you have left. At the top,
tap the list of DOWNLOADED, RUNNING, or ALL apps,
then tap an app in the list to show its details and
storage usage. You can tap Share, Clear data or other
options.
Update your smartphone
>
Use your smartphone or computer to check, download,
and install smartphone software updates:
•
Using your smartphone:
If your smartphone notifies you about an update,
follow the instructions to download and install it.
Tip: To quickly show these app details from your app
screen: Just tap and hold an app, drag it to More
options at the top of the screen, then tap App info.
To manually check for updates, tap Apps
>
Settings > About phone > System updates.
Your smartphone downloads updates over your Wi-Fi
connection (if available) or mobile network. It is
recommended that you download updates when you
have a Wi-Fi connection. Remember, these updates
can be quite large (25MB or more) and may not be
available in all countries. If the mobile network updates
are not available in your country, update using a
computer.
•
Show app data usage: To show which apps are using
the most data, tap Apps
>
Settings > Data
usage. For more, see “Data use” on page 55.
•
Using your computer:
and check the “Software” links. If an update is
available, just follow the installation instructions.
Home screen & apps
15
Tips & tricks
Control & customize
•
Tap: Choose an icon or option.
Quick start: Control & customize
•
Tap & hold: Open options for items in lists (like
Take control of your smartphone:
People).
•
•
•
Touch: It’s all in the touch. Use simple gestures to
move about and navigate your smartphone.
•
•
•
•
Drag: Move items on the home screen.
Flick: Quickly open or delete items.
Speak: Tell your smartphone what you want—tap
Swipe: Scroll through lists or between screens.
Apps
>
Voice Commands.
Pinch or double-tap: Zoom in and out on websites,
photos, and maps.
Customize: Change notifications, or show
settings—drag the status bar down and tap
.
•
•
•
Twist: Twist a map with two fingers to rotate it, and
pull two fingers down to tilt it.
4:00
Speak: As well as Voice Commands, you can also
Tap a widget to open.
tap
Ringtone for a contact: To set a ringtone for a
contact, tap Apps People, tap the contact,
in a search window or
on a keypad.
Tap & hold to move, delete,
or open options.
100%
Fri, Oct 26
4:00
>
H 70
L 55°
Swipe left to see more home
screen pages. Swipe right to
open Quick settings.
then tap Menu > Set ringtone.
•
•
Quick settings: To change Phone ringtone, Wi-Fi,
Bluetooth, GPS, Mobile data, Airplane mode, and
Phone lock settings, swipe the home screen right to go
Tap & hold an empty
spot to change wallpaper.
to Quick settings. Then, tap the switch to turn
ON or
OFF
.
8
Voicemail
Phone
Email
Chrome
Play Store
Home screen: For more about changing your home
screen, see “Redecorate your home” on page 10.
People
Text
Camera
16
Control & customize
On, off, lock & unlock
Touch
Your touchscreen is on when you need it, and off when
you don’t:
Find your way around:
•
•
Back: Tap Back
to go to the previous screen.
to return to the home screen.
•
Screen off & on: Press the Power key to turn the
Home: Tap Home
screen off & on.
On your first home screen page, tap Home
show all the pages.
to
Note: During a call, your
touchscreen might stay
dark if the sensor just
above it is covered. Don't
use covers or screen protectors (even clear ones) that
cover this sensor.
•
•
Recent apps: Tap Recent
to show your recent
apps, and tap an app to reopen it. To remove an app
from the list, flick it left or right. To scroll the list, swipe
up or down.
Menu: When Menu appears in the corner of the
screen, you can tap it to open options for the current
screen.
•
Screen lock: To unlock
the screen, tap
and
Phone
flick to Unlock. To add
Lost or stuck? If you’re not sure what to do next, try one
of these:
a password or facial
recognition security to
your unlock screen, tap
•
•
•
To open a text message, see contact details, or open
items in a list, tap the message, contact, or item.
Camera
Unlock
Apps
>
Settings
> Security & Screen Lock
> Screen lock (see
“Screen lock” on
page 61).
To show options for a list item (if available), tap and
hold the item.
Text
To show a menu for the current screen, tap Menu in
the corner of the screen (if available).
Tap
and flick to:
•
Screen timeout: To
change your timeout
(screen locks
Unlock
Text
Phone
Camera
•
•
•
To return home to the home screen, tap Home
.
To go back just one screen, tap Back
.
automatically), tap
To reopen an app you closed, tap Recent
the app in the list.
and tap
Apps
>
Settings > Display > Sleep.
Control & customize
17
•
To reboot an unresponsive smartphone, press and
hold both the Power key and the Volume Down key for
about 10 seconds.
Volume keys
Your volume keys help in a few ways:
•
Ringer volume: Press the keys in the home screen to
change ring volume. Press them when your
smartphone is ringing to silence it.
Press
Power key
•
•
Earpiece volume: Press the keys during a call.
Press and hold the Power key to
choose Power off, Sleep (low power
mode), Airplane mode (no wireless
connections—see “Airplane mode”
on page 60), vibrate , or silent
Music/video volume: Press the keys during a song or
video.
Speak
.
Just tell your smartphone what you’d like.
To conserve battery power, prevent
accidental touches, or when you
want to wipe smudges off your
Tip: Speak naturally but clearly, like using a
speakerphone.
touchscreen, put the touchscreen to
sleep by pressing the Power key. To
wake up the touchscreen, just press the Power key again.
•
Dialing and commands: Tap Apps
>
Voice
Commands. To dial, say “Call” and then a contact name
or phone number. Or, say a command like “Send Text,”
“Go to” and app, or “Help” for voice command help.
For more, see “Voice dial” on page 26.
Tip: To make the screen lock when it goes to sleep, see
“Protect” on page 60.
To choose the confirmations and prompts you want to
hear, tap Apps
at the top right.
>
Voice Commands, then tap
18
Control & customize
•
•
Search: Enter text in the
top of your home screen, or tap
search box at the
to search by voice.
•
Message alert: To change your new message
notification settings, tap Apps Text Messaging
> Menu > Settings, then go to the NOTIFICATION
>
To change your voice search and text-to-speech
SETTINGS section.
settings, tap Apps
>
Settings > Language &
input.
•
•
Display settings: To change brightness, animation,
and other display settings, tap Apps
>
Settings
Text entry: On a touchscreen keyboard, tap
voice entry.
to use
> Display.
Rotate: In many apps, the touchscreen switches from
portrait to landscape when you rotate your
smartphone. To turn this on or off, tap Apps
Tip: To make your smartphone read menu items and text
out loud, see “TalkBack” on page 21.
>
Settings > Display > Auto-rotate screen.
Customize
•
•
Home screen: To change your wallpaper, tap and hold
an empty spot on your home screen. For more, see
“Redecorate your home” on page 10.
Customize your smartphone’s sounds and appearance:
•
Ringtone and notifications: To choose ringtones or
notifications, tap Apps Settings > Sound.
>
Language and region: To set your menu language and
region, tap Apps
> Locale.
•
Vibrate or silent: To choose whether your
>
Settings > Language & input
smartphone vibrates for incoming calls, tap Apps
>
Settings > Sound. Choose Silent mode to set
whether it vibrates when you set the lock screen slider
to silent. Check Vibrate and ring to make it vibrate
when the ringer is not silent.
Quick settings
To change Phone ringtone, Wi-Fi, Bluetooth, GPS, Mobile
data, Airplane mode, and Phone lock settings, swipe the
•
•
Ringtone for a contact: To set a ringtone for a
contact, tap Apps
then tap Menu > Set ringtone.
>
People, tap the contact,
Volume: To set volume, just press the volume keys in
the home screen (ringtone volume), during a call
(earpiece volume), or while playing music or a video
(media volume).
Control & customize
19
home screen right to go to Quick settings. Then, tap the
suggestion
accept it or remove it from the list.
in the status bar, drag the bar down to
switch to turn
ON or OFF
.
To use the SMARTACTIONS app, tap Apps
Learn more about
each quick setting.
Quick settings
>
SmartActions.
Phone ringtone
DROID Rollin
ON
•
To create a rule, tap
.
Wi-Fi
•
To turn a SMARTACTIONS rule off or on, open it and
or
ON at the top.
OFF
Connect to available networks
tap OFF
Bluetooth
Connect to available devices
OFF
•
•
To stop SMARTACTIONS suggestions, tap Menu
> Settings and uncheck Suggestion notifications.
Turn quick settings
GPS
ON or OFF
.
OFF
Turn on to navigate & map
For help with SMARTACTIONS app, tap Menu
> Help.
Mobile data
Data plan is in use
ON
Airplane mode
Turn on when in-flight
OFF
SAVE
CANCEL
Change the icon or name.
Phone lock
Default selected (unsecured)
Change Security settings.
Open Settings.
Save your changes.
Meeting Rule
Go to all settings
TRIGGERS
Add triggers (like events,
times, or places) that start
the actions.
Calendar events
from all calendars
SMARTACTIONS™
Location
re to add
Wish your smartphone could automatically reply to texts
when you’re driving, silence your ringer during meetings,
and conserve your battery when it runs low? It can. The
SMARTACTIONS app can automate actions you take on
your smartphone.
Deactivate triggers or actions
by dragging them to the right.
ACTIONS
Add actions (like silencing
the ringer) to make them
happen when trigger
conditions are met.
Ringer volume
Silent - Vibrate
The SMARTACTIONS app suggests actions to automate,
based on how you use your smartphone. When you see a
Auto reply text
20
Control & customize
•
•
Notifications: Drag the status bar down. Your
smartphone speaks all of the notifications.
Accessibility
See, hear, speak, feel, and use. Accessibility features are
there for everyone, helping to make things easier.
Books & more: Open a book, file, message, and
more. Your smartphone reads the text out loud (app
dependent).
Note: For general information, accessories, and more,
Tip: Navigate through your apps and menus to hear how
voice readouts work on your smartphone.
Voice recognition
Just tell your smartphone what you’d like to do—dial,
browse, search, send a message, and a whole range of
other actions and commands. Check it out—tap Apps
Take TalkBack to the next level—see “Explore by touch”.
Explore by touch
Use Explore by touch to expand TalkBack, and have your
touches read out loud as you move your finger around the
screen.
>
Voice Commands and see “Speak” on page 18.
TalkBack
Use TalkBack to read out loud—your navigation, your
To turn on Explore by touch, turn on TalkBack, tap Apps
selections, even your books.
>
OFF
Settings > Accessibility > Explore by touch, then tap
at the top to turn it to
To turn on TalkBack, tap Apps
> Accessibility > TalkBack, then tap OFF at the top to
turn it to
>
Settings
ON
.
Explore by touch changes some touch gestures slightly so
that the location of your touches can be read out loud.
Just follow the handy tutorial to learn more.
ON
.
Note: You might need to download text-to-speech
software (data charges may apply).
Caller ID
To use TalkBack:
When you want to hear who’s calling:
•
Menus and screens: Tap an item in a menu or screen.
•
Read out loud: Have your caller announced—tap
Your smartphone speaks the name.
Apps
Readout.
>
Settings > Accessibility > Caller ID
•
Dialer & text entry: Start typing. Your smartphone
speaks each number or letter.
Control & customize
21
•
Ringtones: Assign a unique ringtone to a contact—tap
Apps People, tap the contact, then tap
Menu > Set ringtone.
Tip: Use Force enable zoom to allow zooming on all
webpages.
>
Display brightness
Your smartphone automatically adjusts the screen
brightness when you’re in bright or dark places. But you
can set your own brightness level instead:
Volume & vibrate
Find it: Tap Apps
>
Settings > Sound > Volumes or
Vibrate and ring
•
•
Volumes opens sliders that let you set different
volumes for your music or videos, ringtone, text or
email notifications, and alarms.
Find it: Tap Apps
>
Settings > Display > Brightness
Uncheck Automatic brightness to set your own level.
Touchscreen & keys
To hear or feel when you touch the screen, tap Apps
Vibrate and ring determines whether your smartphone
vibrates for incoming calls (even if the ringer is silent).
>
Settings > Sound:
Zoom
Get a closer look.
•
Touchscreen: To hear screen touches (clicks), select
Touch sounds.
•
Pinch to zoom: Pinch to zoom on maps, web pages,
and photos: To zoom in, touch the screen with two
fingers and then drag them apart. To zoom out, drag
your fingers together.
•
•
Keys: To feel screen keyboard touches (vibrate), select
Vibrate on touch.
Screen lock: To hear when you lock or unlock the
screen (click), select Screen lock sound.
Tip: To zoom in, you can also double-tap.
Messages
•
•
Big text: Show bigger text throughout your
smartphone: tap Apps
>
Settings > Accessibility
To make text entry even easier, use features like
> Large text.
auto-complete, auto-correct, and auto-punctuate—tap
Apps
>
Settings > Language & input, then tap
Browser: Choose zoom, text size and other
accessibility settings for your browser: tap Apps
next to a keyboard type. Of course if you don’t want to
type at all, then use your voice—tap
touchscreen keyboard.
on the
>
Chrome™ > Menu > Settings > Accessibility.
22
Control & customize
Hearing aids
TTY
To help get a clear sound when using a hearing aid or
cochlear implant, your smartphone may have been rated
for use with hearing aids. If your smartphone’s box has
“Rated for Hearing Aids” printed on it, then please read
the following guidance.
You can use your smartphone in TTY mode with standard
teletype machines. Tap Apps
> Settings > TTY mode and select the mode you need:
>
Phone > Menu
•
•
TTY Full: Type and read text on your TTY device.
TTY HCO: Hearing-Carry-Over—type text on your TTY
device and listen to voice replies on your smartphone’s
speaker.
Note: Ratings are not a guarantee of compatibility (see
“Hearing Aid Compatibility with Mobile Phones” in your
legal and safety information). You may also want to
consult your hearing health professional, who should be
able to help you get the best results.
•
TTY VCO: Voice-Carry-Over—speak into your
smartphone and read text replies on your TTY device.
Note: You’ll need a cable/adapter to connect your TTY
device to the headset jack on your smartphone.
•
•
•
Settings: Tap Apps
> Settings > HAC mode settings.
>
Phone > Menu
Refer to your TTY device guide for mode and usage
information.
Call volume: During a call, press the side volume keys
to set a call volume that works for you.
Position: During a call, hold the smartphone to your
ear as normal, and then rotate/move it to get the best
position for speaking and listening.
Apps
Want more? No problem. The Google Play™ Store app
provides access to thousands of apps, and many provide
useful accessibility features.
Find it: Tap Apps
>
Play Store
Control & customize
23
Tips & tricks
Calls
•
During a call: Your touchscreen goes dark to avoid
accidental touches. To wake it up, move it away from
your face or press the Power key.
Quick start: Calls
Dial numbers, recent calls, or contacts, all from one app.
•
Multi-task: Tap Home
to hide the call screen and
Find it: Tap Apps
>
Phone
look up a phone number, address, or open other apps
during a call. To reopen the call screen, drag down the
status bar and tap Current call.
Tip: When the screen is locked, tap
and flick to
in the
Phone.
To make a call, enter a number then tap
DIALER, or swipe to the RECENT and FAVORITES tabs for
quick access to your calls and contacts.
•
•
People: To search your
Voicemail: A shows in the status bar when you
have new voicemail. To hear it, tap Apps
Phone then tap and hold 1.
People list, tap
,
>
DIALER
RECENT
FAVORITES
Recent & Favorite Contacts
•
Pause dialing: When dialing, tap Menu to add a
pause (pauses two seconds), or wait (waits for your
confirmation).
Most recent
Call Settings
Victor Harp
Mobile 555-555-4570
28 mins ago
Tip: To call a conference call or other number that
requires a passcode, you can enter the number, one or
two pauses, then the passcode and # before you
Delete numbers you entered.
ABC
DEF
1
4
7
2
3
6
9
During a call:
tap
to call. To store the number and pauses you
GHI
JKL
MNO
5
8
0
entered, tap and hold the call in RECENT calls.
Hang Up
PQRS
TUV
WXYZ
Dial pad
Speaker
Mute
Add call
Search People
Call
Voice Dial
Dialpad
Speaker
Mute
Conference
Call
24
Calls
When you move your smartphone away from your ear,
the screen lights up again.
Make, answer & end calls
When you make or answer a call, you have options:
During a call, your
touchscreen might stay
dark if the sensor just
above it is covered. Don't
use covers or screen protectors (even clear ones) that
cover this sensor.
•
Make a call: Tap Apps
then tap
To enter the international dialing code (+), tap and
>
Phone, enter a number,
.
hold
Menu
. To add a pause or wait after numbers, tap
.
Tip: Use “Video chat” on page 26.
Answer a call: Tap and flick to
With call waiting on, tap
the new call, then tap Hold current call + Answer or End
current call + Answer.
Recent calls
•
•
.
Show your calls (with newest first), to call, text, or store
them:
and flick to
to answer
Find it: Tap Apps
>
Phone > RECENT
•
•
To call a number, tap
on the right.
Ignore a call: Tap
and flick to . You can also
press the Power key to ignore the call, or press a
volume key to silence the ring.
To send a text message, store the number, or other
options, tap and hold an entry.
•
•
End a call: Tap
.
•
•
To search the list, tap
at the bottom.
During a call: Tap the Mute icon at the bottom of the
call screen to mute the call. To hide the call screen,
To clear the list, tap Menu > Clear List.
tap Home
and tap Current call.
. To reopen it, drag down the status bar
Phonebook
To show the phone numbers from your People list, tap
Note: When you hold your smartphone to your ear, the
touchscreen goes dark to avoid accidental touches.
Apps
>
Phone >
. Tap and hold a contact to
open option icons at the bottom of your screen (tap and
hold an icon to show what it does).
For more about
People, see “Contacts” on page 28.
Calls
25
Voice dial
Voicemail
Dial by just saying a number, or a name from your People:
When you have a new voicemail,
bar. To access voicemail, tap Apps
tap and hold 1.
shows in your status
Phone then
>
Find it: Tap Apps
>
Phone >
Say “Call,” followed by the number or name.
If you need to change your voicemail number, in the
Phone app tap Menu > Settings > Voicemail settings.
Handsfree
Switch to handsfree calling during a call:
Video chat
•
•
To use the speakerphone, tap
To use (or stop using) a connected Bluetooth® device,
tap in the call screen.
.
Video chat with your friends. All you need is Google
Talk™ and your smartphone’s front camera. For more,
see “Chat” on page 33.
Note: Using a mobile device or accessory while driving
may cause distraction and may be illegal. Always obey
the laws and drive safely.
Tip: You can also download a video conferencing app
from Google Play™.
Multiple calls & conference calls
Mute
During a call, you can start other calls, switch between
them, or join them in a conference call:
To mute the current call, tap
.
•
To answer a second call, tap
ignore it, tap and flick to
The first call goes on hold if you answer the second
call. To switch between calls, tap
To dial a second call, tap , enter a number in DIALER,
RECENT, or FAVORITES, then tap
and flick to . To
Enter numbers during a call
.
To enter numbers during a call, tap , then tap the
numbers.
.
•
.
The first call goes on hold when you tap
the calls after the second call answers, tap
. To join
.
26
Calls
Your number
Emergency calls
To see the phone number on your smartphone, tap
Apps Settings > About phone > Status > My
phone number.
Note: Verizon Wireless programs one or more
emergency phone numbers that you can call under any
circumstances, even when your smartphone is locked.
Emergency numbers vary by country. Your
pre-programmed emergency number(s) may not work in
all locations, and sometimes an emergency call cannot
be placed due to network, environmental, or interference
issues.
>
Restrict outgoing calls
To restrict your smartphone so that it can only dial a few
numbers, tap Apps Phone > Menu > Settings
> Fixed Dialing Numbers.
>
1 Tap Apps
>
Phone (if your smartphone is locked,
•
•
To turn fixed dialing on, tap Enable FDN.
To add or delete the allowed numbers, tap FDN list.
tap Emergency Call or tap Menu > Emergency call).
2 Enter the emergency number.
3 Tap
to call the emergency number.
Cool down
Note: Your smartphone can use location based services
(GPS and AGPS) to help emergency services find you.
See “Location Services” in your legal and safety
information.
In very limited circumstances, such as where your
smartphone has been exposed to extreme heat, you may
see “Cool Down” messages. To avoid possible damage
to your battery and smartphone, you should follow these
instructions until the smartphone is within its
recommended temperature range. When your
smartphone is in “Cool Down” mode, only emergency
calls can be made.
Calls
27
Tips & tricks
•
Contacts
Groups: To show or create a group of contacts, tap
GROUPS, then tap the group or
Search contacts: From the home screen, just
tap and enter a contact’s name. In the
People list, tap
.
Quick start: Contacts
Combine information from your Google™ contacts and
social networks for quick access to everyone.
•
.
Find it: Tap Apps
>
People
below the People list.
Edit or delete: Tap and hold a contact, then tap
edit or delete
Call, text, or email: Tap a contact, then tap an option.
•
Send contacts: Tap a contact, then tap Menu
> Share to send a contact’s details in a message or
over a Bluetooth® connection.
•
•
Create: Tap
.
•
•
Shortcuts: Tap Apps
, tap WIDGETS at the top, then
•
tap and hold a Contact widget.
Synchronize: On your computer, upload contacts to
GROUPS
PEOPLE
FAVORITES
297 contacts
Create & view
groups of contacts.
ME
A
B
C
D
E
On your smartphone, tap Apps
>
Settings
Set up my profile
> Accounts & sync, choose your Google™ account,
then check Sync Contacts. You can also see these
F
A
G
H
I
Tap to view contact info,
call, send a text message,
& more.
Abe Baudo
J
K
L
For help with transferring contacts, go to
Allie Smyth
M
N
O
P
Q
R
S
T
U
V
W
X
Y
Z
Anna Medina
Astrid Fanning
Avery Durning
Tap a letter to jump to
contact names that start
with that letter.
B
SearchYour People.
Switch to dialer.
Add a contact.
See more options.
28
Contacts
•
•
To set a special ringtone for the contact, tap it, then
tap Menu > Set ringtone.
Create contacts
Find it: Tap Apps
Tap a text box to type the name and details. When you’re
finished, tap SAVE at the top.
>
People >
To delete the contact, tap it, then tap Menu > Delete.
Contacts from social networks (like Facebook®) will
become hidden if you select Delete. To view these
contacts, or delete them permanently, use the social
network's app or website.
Note: To import contacts or change where they’re stored,
see “Get contacts” on page 29.
•
To hide the contacts from an account or group in your
People list, tap Menu > Contacts to display. Tap a
group name to show it, or tap Customize to uncheck
groups you always want to hide.
Call, text, or email contacts
Find it: Tap Apps
>
People
Tap and hold the contact to open option icons at the
bottom of your screen (tap and hold an icon to show
what it does).
Get contacts
You can also use “Voice dial” on page 26.
•
To add your social networking contacts, add your
account in “Add or delete accounts” on page 37.
Favorite contacts
•
To add your email contacts, see “Email” on page 32.
To see your favorite contacts, tap Apps
>
People
Tip: If you add a Corporate Sync account, you can send
messages to your coworkers, even if you don’t have
them stored in your contacts.
> FAVORITES.
To tag a favorite, tap Apps
a contact to open it, then tap
>
People > PEOPLE, tap
next to their name.
•
To import contacts from your SIM card (if that didn’t
happen automatically): Tap Apps
> Menu > Import/Export > Import contacts
from SIM card. Tap OK to confirm.
>
People
Edit, delete, or hide contacts
Find it: Tap Apps
To edit a contact, tap it, tap Menu > Edit, then tap a
field to edit or tap to choose the contact’s picture.
>
People
•
Contacts
29
•
To import contacts from your computer, upload the
contacts to your Google™ account at
contacts.google.com. On your smartphone, tap
Share contacts
Send a contact with a Bluetooth® connection, text
message, or email:
Apps
>
Settings > Accounts & sync, choose your
Find it: Tap Apps
>
People
Google™ account, then choose Sync Contacts. You can
To send a contact, tap it, then tap Menu > Share and
choose how you want to send it.
Where are contacts stored? Your smartphone can store
contacts in its memory or your Google™ account: To
choose where contacts are stored, tap Apps
Note: You can’t send your social network contacts.
>
People > Menu > Settings > Contact storage
Groups
> Contact storage account. If you don’t see your Google
account listed, make sure you’re syncing contacts with it:
Tap Apps
Create groups of Contacts (like “friends,” “family,” or
“work”), then find contacts faster by showing one group.
>
Settings > Accounts & sync, tap the
To create or show a group in your Contacts, tap Contacts:
All contacts at the top of your screen and choose the
group name.
account, and check Sync Contacts. Contacts are not
stored on your SIM card.
For help with transferring contacts, go to
My details
Find it: Tap Apps
>
People
Link contacts
The ME entry appears at the top of your list. If you haven’t
set it up, tap Set up my profile.
You might have two Contacts for the same person;
maybe a Facebook® friend who is also stored on your
SIM card, or one friend with two email addresses. To
combine these two contacts:
Find it: Tap Apps
>
People
Tap a contact to open it, then tap Menu > Link contact
and tap the second entry. Your smartphone remembers
this connection.
30
Contacts
Tips & tricks
Messages
•
Forward, or save
attachments: Open a
conversation, tap and hold a
Quick start: Messages
Sent: February 13, 4:00 PM
Stay in touch with messages and pictures.
message, then tap
to
Find it: Tap Apps
>
Text Messaging
and flick
forward. Tap and hold a picture to save it.
Tip: When the screen is locked, tap
•
•
Voice entry: Just tap a text box, then tap
touchscreen keyboard.
on the
to
•
Text.
Create: Tap
above the inbox list.
Reply to all in text messages: When you send a text
message to multiple people, you can let everyone see
the other recipients and reply to all, or hide the other
recipients so that replies only go to you. To change
•
Attach: When you’re typing a message, tap
to
attach a picture, video, or other file.
Change notifications
Text Messagi...
this, tap Apps
>
Text Messaging > Menu
& other options.
> Settings > Group message type.
•
Text your best friend: Use a widget to text your
Create a message.
favorite contact quickly: Tap Apps
, tap WIDGETS at
the top, tap and hold Direct message to drag it to your
home screen, then choose a contact.
Tap a conversation to open it,
or tap & hold for options.
Read, reply, forward & delete text
messages
Swipe up for more.
Find it: Tap Apps
>
Text Messaging
and flick
Tip: When the screen is locked, tap
Tap a sender to add them to
People, or open options for
contacting them.
to
Text.
•
Open: Tap a conversation to open it.
Messages
31
•
Attachments: When you open a message with an
attachment, tap the attachment to open it, or tap and
hold it to save it.
Email
Check email accounts, and send responses, photos,
websites, and more.
•
•
•
Reply: Open a conversation, then enter your response
in the text box at the bottom.
Find it: Tap Apps
>
Gmail or
Email
Inbox
Choose accounts or folders.
Forward: Open a conversation, tap and hold the
2
message you want to forward, then tap
at the top.
Delete: Tap and hold a conversation you want to delete
(or open the conversation and tap and hold just one
Choose multiple messages, then
choose an action at the bottom.
message), then tap
at the top.
•
Settings: Tap Menu > Settings to change your
signature and other options.
“Star” a message to add it to the
Starred Gmail label.
Create text messages
Find it: Tap Apps
>
Text Messaging >
Create an email.
Search Gmail.
1 Enter the recipients at the top.
Show Gmail labels.
Check Gmail.
Open settings & options.
2 Tap the text box at the bottom to enter the message.
For text entry details, see “Type” on page 34.
To add an attachment, tap . To send and receive
large attachments faster, use “Wi-Fi Networks” on
page 52.
Tap & hold icons to show labels.
•
Add Gmail™ accounts: The first time you turned on
your smartphone, you probably set up or logged in to
your Google™ account—that sets up the
for one account, but you can add more by tapping
Apps Settings > Accounts & sync.
Gmail app
>
32
Messages
•
•
Add email accounts: To add accounts for
follow the prompts when you first open the app or
tap > ADD ACCOUNT, then enter details. For
Microsoft™ Exchange server work email accounts,
enter details from your IT administrator.
Email,
For other chat options, use:
•
Web browser: In your home screen, tap
and
enter your IM provider’s web site. Once you’re there,
follow the link to sign in.
•
Apps: To search for an instant messaging app, tap
Change or delete accounts: To change an account’s
sync and notifications, or delete it, tap Apps
Apps
>
Play Store. Your IM options will depend
on your IM provider.
>
Settings > Accounts & sync, tap an account, then
tap Menu > Settings or Remove account.
Wireless Emergency Alerts
Wireless Emergency Alerts, also
WIRELESS
EMERGENCY
Chat
known as CMAS or PLAN, is a U.S.
national emergency alert system.
Emergency alerts can pop up to tell
A
LERTS
Sign in and try a quick chat.
Find it: Tap Apps Talk and select your Google™
account. Your friends list opens, and icons tell you who is
CAPABLE
TM
>
you about a national or local crisis. After you close an
alert, you can reopen it by tapping Apps
available for
or who is
text chat,
offline.
video chat,
voice chat,
>
Emergency Alerts.
•
Invite a friend: Tap
in the top right, then enter the
Tip: Emergency alerts have a special sound and vibration
that is two seconds long, followed by one second, then
another one second.
email address for a friend’s Google account. They’ll
receive the invitation when they sign into Google
Talk™.
To choose which types of alerts you receive, tap Apps
•
•
•
Start a text chat: Tap a name in your list of friends,
>
Emergency Alerts >
. The U.S. and local
then enter text and tap
.
governments send these alerts through your service
provider. So you will always receive alerts for the area
where you are, and you won’t receive alerts if you’re
outside of the U.S.
Start a voice or video chat: Tap the
voice or
video icon next to a friend’s name.
Chat from a computer: You can chat from a
computer, too. Find out more at
Messages
33
•
•
Choose a keyboard: In a text box, drag down the
status bar and tap Select input method.
Type
Quick start: Type
Swype: Drag your finger over the letters of a word, in
one continuous motion.
When you tap a text box, like in a message or search, you
have keyboard options.
Motorola Input: Enter letters by touching them one at a
time.
Close the keyboard: Tap Back
.
Tips & tricks
•
•
•
Keyboard adaptation: Your touchscreen keyboard
changes, depending on whether you’re entering a text
message, email, or other text.
Move the cursor: Tap a spot in the text to place the
cursor, then drag the arrow under the cursor to move
it.
Swype Keyboard:
To enter a word, just trace
a path through the letters.
Send
9
Anne
1
2
3
4
5
6
7
8
0
q
w
@
ee
r
t
y
u
i
o
p
“
$
&
(
)
:
;
To capitalize, go above
the keypad.
Copy & paste: Double-tap a word to highlight it (if
needed, drag the ends of the highlight). Tap icons at
the top to select all, cut, copy, or paste (tap and hold
the icons to show labels).
a
s
d
h
j
+
k
l
EN
!
#
=
/
?
For double letters, circle
the letter.
z
x
c
v
b
nn
m
123
-
’
.
,
+!=
•
•
Your dictionary: To add a word you enter often, enter
it, tap the word in the word list below the text box,
then tap there again to add it to your dictionary.
To switch keyboards, tap & hold.
2
q1
w
e3 r4 t5 y6 u7 i8 o9 p0
Motorola Keyboard:
Tap a key for each letter, then
tap predicted words to enter
them.
If Swype doesn’t know a word, tap individual letters to
enter it.
a
s
d
f
g
h
j
k
l
z
x
c
v
b
n
m
Symbols: Tap and hold a key to enter the small
number or symbol at the top of it.
?123
.
...
...
...
?123
To enter several numbers or symbols, tap
.
34
Type
Text entry settings & dictionary
Cut, copy & paste
Choose your keyboard style and edit the dictionary of
words your smartphone suggests:
Cut, copy, and past names, phone numbers, addresses,
quotes, or anything else in a text box.
Find it: Tap Apps
>
Settings > Language & input
Copy
•
To choose your display keyboard, tap Default.
Cut
Send
Anne Hotel
Motorola input lets you enter text one letter at a time.
As you type, your smartphone suggests words. If you
enter a word that wasn’t one of the suggestions, tap
the completed word in the suggestion bar twice to add
it to your dictionary for next time.
Select All
To highlight a word, double-tap it.
To highlight more, drag the arrows.
1 To highlight a word, double-tap it.
Swype™ lets you enter words with one continuous
motion. Just drag your finger over the letters in the
word. If Swype doesn’t know a word, you can tap
letters to enter it—then, tap the word in the
To highlight more words, drag the selector arrow at the
edge of the highlight.
2 Tap the icons for cut or copy.
suggestion bar, and tap Add to dictionary for next time.
Tip: Tap and hold icons to show labels.
•
•
To change the preferences for your keyboards, tap
next to a keyboard type. You can change the language,
automatic punctuation, and more.
3 Open the text box where you want to paste the text
(even if it’s in a different app).
4 Tap in the text box, then tap and hold to show the
PASTE option. Tap PASTE to paste the text.
To add or edit the words that your smartphone
suggests and recognizes, tap Personal dictionary.
Type
35
•
•
•
Create a circle: Tap
tap Circles. Tap the
select a circle (like Acquaintances), or tap
in the top left, then
drop-down list at the top to
Socialize
New circle
Quick start: Socialize
to create a new circle.
Google+™ makes connecting on the web more like
connecting in the real world. Share your thoughts, links
and photos with the right circles.
Add & remove people from a circle: To add people to
a circle, select them, tap Add, select the circle, and
tap OK. To remove people from a circle, select them,
tap the circle name, and remove them from the circle.
Find it: Tap Apps
>
Google+
Show or delete circles: Tap
in the top left,
tap
the
Circles, then tap a circle name. Tap
drop-down list to see the circle’s Posts and
Photos. To delete the circle, tap Menu > Delete circle.
Posts
Open options.
Tips & tricks
Update the stream.
•
Add a widget: In your home screen, tap Apps , tap
WIDGETS at the top, then tap and hold Google+ Posts to
drag it to your home screen.
Open your stream, profile,
messenger, hangouts,
& more.
•
•
Help: For more about Google+, visit
Motorola Mobility
Added by
47,223 people
Other social networks: You can also use Facebook®
and more. Use the Google Play™ Store app to find the
latest apps and widgets.
Following
+2531
Add or remove from circles.
36
Socialize
Add or delete accounts
Browse
The first time you turned on your smartphone, you
probably set up or logged in to your Google™
account—that sets up the Google+ app for social
networking.
Quick start: Chrome™
Use a browser that combines minimal design with
sophisticated technology to make the web faster, safer,
and easier:
To add your account for the
Facebook app:
Find it: Tap Apps
>
Chrome
1 Tap Apps Settings > Accounts & sync > ADD
>
•
Go to a webpage: Tap the address bar at the top of a
ACCOUNT > Facebook.
page and enter an address.
2 Sign into your account with the user name or email
Your Facebook® friends will appear in your People list.
www.google.com
Open options for the
browser and page.
If you don’t see your Facebook friends in People,
choose your account in the Accounts & sync list and
make sure Contacts is checked. In your People list, tap
Menu > Contacts to display > Customize and make
sure your Facebook account has All contacts checked.
Web
Images
Places
News
more
See open browser tabs,
or open a new tab.
To delete an account (along with its contacts and
messages on your smartphone), tap Apps
If you don’t see the URL bar at
the top, drag the page down.
>
Settings > Accounts & sync, tap the account, then
tap Menu > Remove account.
Touch a link to open it.Touch &
hold for more options.
Restaurants
Coffee
Bars
t Food
Sho
Chicago, IL - Update precise location
Sign in
Browse
37
•
Create or open bookmarks: Open the address bar
(drag down), then tap Menu or Bookmarks.
Bookmarks
>
To bookmark a page in your browser, tap Menu
>
.
Tips & tricks
•
To go to a bookmark, tap Menu > Bookmarks, then tap
the bookmark.
Go to a webpage: In your home screen, just
tap at the top and enter a webpage address.
Note: If you can’t connect, contact your service
provider.
Downloads
Warning: Apps downloaded from the web can be from
unknown sources. To protect your smartphone and
personal data, only download apps from sources you
trust, like “Google Play™” on page 13.
•
Mobile sites: Some websites automatically show you
a “mobile” version of their page—if you want to see
the standard computer versions of all websites, tap
Menu > Request desktop site.
To download a file, picture, or webpage, tap Apps
•
•
Reload: If a page doesn’t load correctly, try
>
Chrome and go to the website:
tapping
.
•
Files: Tap the download link. To show the file or app,
Clear history: In the browser, tap Menu > Settings >
Privacy > Clear browsing data. Then choose history,
cache, cookies, and other options.
tap Apps
>
Downloads.
•
Pictures: Tap and hold it to choose Save image. To
show the picture, tap Apps
>
Gallery
•
Help: For more about Google Chrome, visit
> Download
To download apps or smartphone updates, see
“Download apps” on page 13 or “Update your
smartphone” on page 15.
Web connection
Conserve your monthly data allowance by switching from
the Verizon network to a Wi-Fi network for your internet
Browser options
connections. Tap Apps
the switch at the top to turn Wi-Fi
networks. There’s more in “Wi-Fi Networks” on page 52.
>
Settings > Wi-Fi, then tap
To change your browser homepage, security settings,
ON and search for
text size, and other options, tap Menu > Settings.
38
Browse
Safe surfing & searching
Photos & videos
Keep track of what your browser and searches show:
Quick start: Photos & Videos
•
Browse incognito: To open a tab that won’t appear in
Capture super clear photos and HD videos to savor that
“Wow!” moment. Send them to friends or save them for
later.
your browser or search history, tap Apps
>
Chrome > Menu > New Incognito tab.
•
Browser history, cache, and passwords: To clear
Find it: Tap Apps
>
Camera
your browser history and other saved information, tap
Tip: When the screen is locked, tap
and flick to
Apps
>
Chrome > Menu > Settings > Privacy
Camera.
> CLEAR BROWSING DATA.
•
Automatic form completion: When you enter your
name in an online form, your browser can
automatically enter your address information. If you
Last Photo orVideo
don’t want that, tap Apps
> Settings > Autofill forms, then tap the switch at the
top to turn it OFF
Browser pop-ups: To stop pop-up windows from
opening, tap Apps Chrome > Menu
>
Chrome > Menu
Front or Back Camera
.
Capture
•
•
Zoom
>
Camera or Camcorder
> Settings > Content settings > Block pop-ups.
Search history and location: In your home screen,
tap
to open the search window, tap Menu
> Settings > Google Search, then uncheck the options
you don’t want.
Flash
Exposure (brightness)
•
Voice search: Tap , then tap
that let you filter explicit images and offensive words.
to open options
Modes (panorama, HDR)
Scenes (portrait, landscape)
Effects (black & white, negative)
Settings (resolution & more)
Photos & videos
39
Tips & tricks
Take photos
•
Take a photo: Open the camera, then tap
.
Find it: Tap Apps
>
Camera
•
Record a video: Tap
start or stop recording.
in the camera, then tap
to
Tap to take a photo (or tap and hold to focus, then
release to take).
•
View, share, or delete: Tap your last photo/video in
the corner of your viewfinder, or tap Apps
Record videos
>
Gallery and tap a photo or video. You can choose
play on media device, share, Menu , and more.
Find it: Tap Apps
>
Camera, then tap
Tap
Tip: To send a video in a text message, set the video
quality first: Tap to switch to the camcorder, then,
tap > Video Resolution > QVGA. After you record the
video, tap its thumbnail, then tap it for sharing options.
to start or stop recording.
•
•
Zoom: Press the volume keys.
Focus and flash: To choose an off-center focus point
and test the automatic flash, tap a spot in the
viewfinder before you take the picture. A green square
marks the focus point—tap
to take the picture.
•
•
Memory card: Photos and videos are stored in your
smartphone memory unless you open the camera and
tap
Settings > Storage Location > SD card. To avoid
erasing your personal photos/videos if you reset your
smartphone (see “Reset” on page 62), insert an
optional microSD memory card in the smartphone and
store your photos/videos on the microSD card.
Clarify: For the clearest photos and videos, clean the
lens with a soft, dry cloth.
40
Photos & videos
The perfect shot
Options
Point and click—done. But when you want the perfect
shot or something a little different, play with these
camera options:
Flash
Set Flash On, Flash Off, or Auto
Flash.
Options
Or these video options:
Options
Settings
•
•
•
•
•
Widescreen (6MP or 8MP photo
resolution)
Settings
•
•
•
•
•
Video Resolution (1080p, 720p,
DVD, VGA, or QVGA)
Volume Key Function (use
volume keys to zoom)
Volume Key Function (use
volume keys to zoom)
Geo-tag (auto location
information)
Geo-tag (auto location
information)
Storage Location (smartphone or
microSD memory card)
Storage Location (smartphone or
microSD memory card)
Shutter Tone
Effects
Scenes
Set a photo effect: Normal, Black &
White, Negative, and more.
Shutter Tone
Effects
Set a video effect: Normal, Black &
Set the type of photo you want to
take: Auto, Portrait, Landscape, and
more.
White, Negative, and more.
Audio Scenes Set sound recording options:
Stereo, Wind Reduction, or Concert.
Modes
Set to Single shot, Panorama,
Multi-shot, Timer, or HDR
(high dynamic range).
Modes
Set to Normal Video, Video MMS,
Slow Motion, or Time Lapse.
Exposure
Light
Select an exposure setting.
Exposure
Select an exposure setting.
Set Light On or Light Off.
Photos & videos
41
Edit, share, or delete photos &
videos
Capture your screen
Sometimes a picture speaks louder than words. Share a
screen capture of your favorite playlist, your new high
score, or a friend’s contact information. If you can show it
on your smartphone, you can share it with your friends.
Find it: Tap Apps
>
Gallery
Play, share, or delete: Tap a thumbnail to open it, then
choose to play it on a DLNA media device, or to
share it. To delete it, tap Menu Delete.
•
To capture your smartphone’s screen, press and hold
both the Power key and the Volume Down key for a few
seconds.
Tip: To select multiple files, open a folder, tap and hold
a photo, then tap others.
To see the screen capture, tap Apps
> Screenshots.
>
Gallery
•
Zoom: Open a photo,
then drag two fingers
apart or together on the
screen.
Movies & TV on Google Play™
Find and rent movies and TV shows to watch on your
smartphone, tablet, or computer:
Tip: Turn the
smartphone sideways
for a widescreen view.
Find it: Tap Apps
>
Play Movies.
•
Wallpaper or contact
photo: Open a picture, then tap Menu > Set picture
as.
To shop, rent, or watch on a computer, go to
•
•
Edit: Open a picture, then tap Menu > Edit.
Slideshow: Open a folder, then tap
at the top. To
stop the slideshow, tap the screen or Back
.
Tip: To show the slideshow on a television or other
device, see “Connect & transfer” on page 50.
To copy photos to/from a computer, go to “Memory card &
file management” on page 54.
42
Photos & videos
YouTube™
Music on Google Play™
Watch videos from YouTube users everywhere—or log
into your account to share your own.
Quick start: Music
Music everywhere, literally—stream it, buy it, save it,
play it. Listen and create playlists anytime, with music on
your smartphone.
Find it: Tap Apps
>
YouTube
search to find a video, then
•
Watch: Tap BROWSE or
tap the image to play it.
Upload: Tap ACCOUNT, choose your Google™
account, then tap
Find it: Tap Apps
>
Play Music
•
To access your Google Play™ Music with a computer,
.
Your smartphone can play up to eight hours of HD
content on a single charge. YouTube automatically caches
your favorite shows over a Wi-Fi connection while your
smartphone charges, for smoother playback and less
battery drain.
Google Play
Search
Shop
PLAYLISTS
RECENT
Last added
PLAYLIST
Settings
Last added
Allie’s m
Allie’s mix
PLAYLIST
Flick left or right for songs,
playlists & more.
Allie live shows
PLAYLIST
Allie live shows
Portland
Touch
for options.
Portland
PLAYLIST
road trip
PLAYLIST
During a song:
road trip
summer songs
PLAYLIST
2:31
summer songs
workout 1
workout
1
PLAYLIST
Touch to skip or hold to scan.
Music on Google Play™
43
Tips & tricks
Books on Google Play™
•
Go back: When you open a song or artist list, tap
in
the top left to go back.
Quick start: Books
Read your favorite books, magazines, and newspapers
when and where you want.
•
Shuffle or repeat: During a song, tap the screen to
show shuffle
and repeat
at the bottom.
Tap once to repeat the current song list, or twice
to repeat only the current song.
Find it: Tap Apps
Open: Swipe left and right to see more books in your
library. To open a book, tap it.
>
Play Books
•
•
•
Volume: Press the volume keys.
Hide the music player: To use another app while your
music plays, tap Home
. To return to the music
player, drag down the status bar and tap the song title.
•
Home screen: Control music playback from the home
Choose Make available offline
Google Play
screen by adding the Google Play Music widget.
or other options.
•
•
Shop: Tap
to shop for more music.
Download books.
Playlists: Tap and hold a song in your library to add it
to a playlist or show other options. To edit, delete and
rename a playlist, tap and hold its name in the music
library.
Swipe left to show all your
books.
•
•
During a flight: Press and hold the Power key
> Airplane mode to turn off all your network and
wireless connections and listen to music during a
flight.
Tap a book to open & read it.
Alice’s Adventures in
Wonderland
Lewis Carroll
Pride and Prejudice
Jane Austen
File types: Your smartphone can play MP3, M4A, AAC,
AAC+, MIDI, and WAV files.
44
Books on Google Play™
•
Read offline: To store books for reading when you’re
not connected, tap Menu > Make available offline,
Locate & navigate
Quick start: Locate & navigate
Find an address, find a place, see what’s close by, get
directions or full navigation, and so much more—all with
the Google Maps™ you know and love.
choose the books, then tap
.
Tips & tricks
•
•
•
Turn pages: While reading the book, turn the pages by
swiping them.
Recent page: When you open a book, it shows the
last page you were reading.
Find it: Tap Apps
>
Maps
Table of contents: Tap a book page, then tap Menu
to open its table of contents or your book display
options.
•
•
Close: To return to your book list, tap
in the top left.
Maps
Open Navigation, Latitude,
history, and more.
Wilmette
Shop: To shop for books, tap Apps
>
Play
Books, then
in the top right.
Evanston
Lincollnwood
Center the map on my
location.
Browse by category, or tap
and search for a title or
author. Tap a book to show details. Then, tap the
book’s price to buy it (or tap OPEN to open a free book).
After you confirm a purchase, the book is added to
your library.
Chicago, IL
Oak Park
A
Clear Map
Chicago
Cicero
Search
Directions
Local
Make Available Offline
La Grange
Settings
Help
Layers
Menu
Burbank
Oak Lawn
Locate & navigate
45
Tips & tricks
Google Local™
•
•
•
Find an address: Enter the address in the search box
at the top. The map moves to show the address.
Google Local lets you find the restaurants, cafes, bars,
and attractions that are close to you:
Get directions: Find an address on the map, tap it,
then tap
Find it: Tap Apps
>
Local
.
Tip: In Maps, just tap
at the bottom.
Save an address: Tap the address, then tap the star
by its name. To show your starred places, tap Maps
and choose My Places. To remove a starred place, tap
and hold the address, then tap Delete.
Google Maps™ Navigation beta
Get spoken turn-by-turn directions to the destination you
specify.
•
•
•
Zoom: To zoom in or out, drag two fingers together or
apart on the screen.
Find it: Tap Apps
>
Navigation
Speak, type, or select your destination. Navigation shows
a map and starts telling you directions.
Turn and tilt: Rotate two fingers on map to turn it or
drag down/up to tilt.
Tip: To add to your STARRED places, open Google Maps,
find an address, then tap the
Send your location: To tell others where you are, tap
your location on the map, tap the My Location bubble,
then choose Send location to others.
next to it.
To choose Exit navigation or other options, tap
at the
to show gas stations and other points
bottom. Tap
along the way.
•
•
•
Find nearby businesses or attractions: Tap
bottom.
at the
Note: Using a mobile device or accessory while driving
may cause distraction and may be illegal. Always obey
the laws and drive safely.
Identify address: Tap and hold a spot on the map to
show the nearest address.
Get map help: Tap Menu > Help.
46
Locate & navigate
Google Latitude™
Work
Quick start: Work
With Quickoffice™, you can open and edit files online, or
download them to your smartphone.
Google Latitude lets you see where your friends and
family are on Google Maps™. Plan to meet up, check that
they got home safely, or just stay in touch. Don’t worry,
your location is not shared unless you agree to it. After
you join Google Latitude, you can invite your friends to
view your location, or accept their invitations.
Find it: Tap Apps
>
Quickoffice
To join Google Latitude, tap Apps
Maps at the top, then choose Join Latitude.
To use Google Latitude after you join, tap Apps
>
Maps, tap
>
Latitude:
Internal Storage
•
To add friends, tap
.
Alarms
Open a folder or file.
Date last modified
Tap Select from Contacts or Add via email address. Your
friend will receive an email notice.
Android
Date last modified
•
•
To remove friends, tap
next to their name.
DCIM
Date last modified
To share your location when you receive a request,
you can choose Accept and share back (show your
location and see theirs), Accept, but hide my location
(hide your location, but see theirs), or Don’t accept
(hide both locations).
Download
Date last modified
Select a file for options like Cut.
Movies
Date last modified
Music
Date last modified
Notifications
Date last modified
•
•
To hide your location, tap Menu > Location Settings
> Location reporting > Do not update your location.
Pictures
Create files, folders, search &
more—touch and hold an icon to
show its label. Flick left for more
options.
Date last modified
Podcasts
To sign out, tap Menu > Location Settings > Sign out
Date last modified
of Latitude.
Work
47
Tips & tricks
Office network
•
Open files: Tap a file or folder to open it, or tap and
hold a file for options. You can edit most text or
spreadsheet files.
To connect your office network with a Virtual Private
Network connection, see “Virtual Private Networks
(VPN)” on page 59.
•
•
Select text: Double-tap text to select it.
Alarm
Open options: To sort or choose other options, tap
Menu
.
To set an alarm, tap the alarm
100%
Fri, Oct 26
icon in the Circles widget on
the home screen.
•
Work faster: Use a dock or Bluetooth® keyboard and
mouse when you want to make your smartphone
more like a laptop computer. To connect them, turn
4:00
70
5
•
Alarm: Tap an alarm to
Chicago
them on and tap Apps
>
Settings > Bluetooth.
edit it, or tap
new alarm.
to add a
To disconnect them, turn them off. For more, see
“Bluetooth® wireless” on page 51.
When an alarm sounds,
tap Dismiss to turn it off or Snooze to delay for ten
minutes.
Corporate sync
If you use Microsoft™ Office Outlook on your work
computer, your smartphone can synchronize emails,
events, and contacts with your Microsoft Exchange
server.
•
Settings: To change your alarm sound, snooze delay,
or other settings, tap Menu > Settings.
Tip: To set your date, time, time zone, and formats, tap
Apps Settings > Date & time.
>
•
To add your Corporate account, see “Email” on
page 32.
•
To choose what to sync from your Corporate account,
tap Apps
>
Settings > Accounts & sync, tap your
account, then choose options like Calendar, Contacts,
or Email.
48
Work
•
•
•
Add events: From any view, tap Menu > New event,
enter event details, then tap SAVE.
Show, edit, or delete events: Tap an event to open it,
then tap edit or delete
Calendar
Show events stored on your smartphone and in your
online calendars, all together in one place.
.
Find it: Tap Apps
>
Calendar
Show, hide, or add calendars: Tap Menu
> Calendars to display to show or hide calendars from
your Google™ account. You can use a computer to add
or remove calendars on your Google account at
•
Change the view: Tap the date at the top left to
choose Day, Week, Month, or Agenda.
To set your default view, tap Menu > Settings
> General settings > Default view.
To go to a date, tap Menu > Go to date.
Where are events stored and changed? Your
smartphone can store your events in your Google
account or on your smartphone: Tap Menu > Settings
> General settings > Default calendar.
View Options
December 2012
Sun
Mon
Tue
t
1
New event
25
26
27
Menu
Tip: Add a Calendar widget to your home screen. Tap
Apps > WIDGETS, then tap and hold the Calendar
widget to add it to your home screen.
Go to date
2
9
3
10
17
4
1
4
11
18
25
1
8
Refresh
Search
5
Calendars to display
Settings
16
26
2
28
4
2
29
5
Event colors indicate different
calendars.
27
3
Scroll
Work
49
Tips & tricks
Connect & transfer
•
Bluetooth® devices: To connect a Bluetooth headset,
keypad, or other device, tap Bluetooth.
Quick start: Connect & transfer
Connect accessories, computers, networks, and more.
•
•
Wi-Fi networks: To connect, tap Wi-Fi.
Find it: Tap Apps
>
Settings
Wi-Fi hotspot: To make your smartphone a hotspot,
tap Tethering & Mobile Hotspot, then check Mobile
Hotspot. You can change hotspot security.
•
•
•
Google Drive™: Upload files to the web, so that you
can access them from the browser in
Microsoft™ Windows™ or Apple™ Macintosh™
computers, as well as other Android™ devices. Visit
disables all wireless
connections.
ON
Settings
USB cable: Your smartphone’s micro USB port lets
you exchange media and other files with a connected
computer. To change the type of USB connection, tap
WIRELESS & NETWORKS
OFF
Airplane mode
Wi-Fi
Change Wi-Fi settings.
ON
Apps
>
Settings > Storage > Menu > USB
Turn Wi-Fi or Bluetooth
ON
Bluetooth
computer connection.
ON
OFF
power
or
.
Tethering & Mobile Hotspot
Data usage
Automatic connections: When Bluetooth® or Wi-Fi
power is
ON , your smartphone automatically
Change Bluetooth settings.
reconnects to available devices or networks it has
used before.
More...
DEVICE
Change connection & sharing
settings.
Sound
Display
Storage
Move pictures, music, & other
media to an optional microSD
memory card.
50
Connect & transfer
Note: Using a mobile device or accessory while driving
may cause distraction and may be illegal. Always obey
the laws and drive safely.
Bluetooth® wireless
Turn Bluetooth power on/off
Find it: Tap Apps
Bluetooth switch to turn it
>
Settings, then tap the
ON
Manage devices
To manually reconnect your smartphone with a paired
device, tap the device name in the AVAILABLE DEVICES
list.
Tip: To extend battery life or stop connections, turn the
OFF
Bluetooth switch
when you’re not using it.
Connect devices
To manually disconnect your smartphone from a paired
device, tap the device name in the devices list, then
tap OK.
The first time you connect a Bluetooth device, follow
these steps:
To remove a paired device, tap
name in the PAIRED DEVICES list, then tap Unpair.
Tap Apps Settings > Bluetooth, turn Bluetooth
next to the device
1 Make sure the device you are pairing with is in
discoverable mode.
>
Note: Refer to the guide that came with the Bluetooth
power on, then tap Menu > Rename phone. Enter a
device for details.
name and tap OK.
2 Tap Apps
>
Settings > Bluetooth.
3 Make sure the switch at the top is
SEARCH FOR DEVICES.
ON , then tap
Let devices find your smartphone
To let a Bluetooth device discover your smartphone:
4 Tap a found device to connect it (if necessary, tap Pair
or enter a passkey like 0000).
1 Tap Apps
>
Settings > Bluetooth.
2 Tap your smartphone’s name to make it visible to all
devices for two minutes.
Tip: Tap
When the device connects, the Bluetooth status
indicator turns blue
next to a device to rename it.
.
To automatically disconnect or reconnect a device
anytime, just turn it off or on.
Connect & transfer
51
Transfer files
Connect to networks
Tip: If you have a monthly data allowance on your phone
network, you can save your allowance by using a Wi-Fi
connection for data.
•
Photos or videos: Open the photo or video, then
tap > Bluetooth.
People: Tap Apps
•
>
People > Menu > Share
contacts, check what you want to share (you can
To find networks in your range:
choose Unselect all), then tap OK > Bluetooth.
1 Tap Apps
>
Settings > Wi-Fi.
Tip: To see your smartphone’s MAC address and Wi-Fi
settings, tap Menu > Advanced.
Wi-Fi Networks
Wi-Fi enhanced connectivity
Conserve your monthly data allowance by switching from
the Verizon network to a Wi-Fi network for your Internet
connections.
2 Make sure the switch at the top is
SCAN.
ON , then tap
3 Tap a found network to connect it (if necessary,
enter Network SSID, Security, and Wireless password,
and tap Connect).
When you use the browser or other Internet apps, your
smartphone scans for Wi-Fi networks (even when Wi-Fi
is turned off) and prompts you to switch to a Wi-Fi
network. If you have a usage-based data plan, you can
conserve your monthly data allowance by using a Wi-Fi
connection.
When your smartphone connects, the Wi-Fi status
indicator
appears in the status bar.
Note: If you see a question mark in the Wi-Fi status
indicator , drag down the status bar, tap the
network, and enter the network’s password.
Turn Wi-Fi power on/off
Tip: When Wi-Fi power is on, your smartphone
automatically reconnects to available networks it has
used before
Find it: Tap Apps
>
Settings, then tap the Wi-Fi
switch to turn it
ON
.
Note: To extend battery life, turn the Wi-Fi switch OFF
when you’re not using it.
52
Connect & transfer
•
Channel—If you notice interference after your
hotspot has been active for a while, try different
channels.
Manage networks
To remove a network, tap it in the list, then tap Forget.
To manage your networks, tap Apps
> Wi-Fi, turn Wi-Fi power on, then tap Menu > Manage
>
Settings
2 Tap Save when the settings are complete.
Networks.
When Mobile Hotspot is active, other Wi-Fi enabled
devices can connect by entering your hotspot’s SSID,
selecting a Security type, and entering the correct
Wireless password.
Wi-Fi hotspot
Your can make your smartphone a Wi-Fi hotspot to
provide portable, convenient internet access to other
Wi-Fi enabled devices.
Wi-Fi modes
For those who like to get a bit more technical, your
smartphone supports the following Wi-Fi modes:
802.11a, b, g, n.
Note: Keep it secure. To protect your smartphone and
hotspot from unauthorized access, it is strongly
recommended that you set up hotspot Security (WPA2 is
the most secure), including password.
USB cables
Find it: Tap Apps
>
Settings > Tethering & Mobile
Note: Copyright—do you have the right? Always follow
Hotspot and check Mobile Hotspot.
the rules. See “Content Copyright” on page 72.
1 Your smartphone turns off Wi-Fi power and uses the
mobile network for internet access. Tap Mobile Hotspot
Settings > Configure Mobile Hotspot to set up security:
To load music, pictures, videos, documents, or other files
from your computer, connect your smartphone to your
computer with a USB cable. To change the type of USB
•
•
SSID—Enter a unique name for your hotspot.
connection, tap Apps
>
Settings > Storage
Security—Select the type of security you want:
Open or WPA2. For WPA2, enter a unique password
that others will need to access your Wi-Fi hotspot.
> Menu > USB computer connection.
•
For Microsoft™ Windows™ XP, Windows Vista, and
Windows 7: On your computer, choose Start, then
select Windows Explorer from your list of programs. In
Windows Explorer, your smartphone will appear as a
connected drive (mass storage device) where you can
Note: WPA2 is recommended by IEEE.
Connect & transfer
53
drag and drop files, or it will appear as an MTP or PTP
device that lets you use Windows Media Player to
transfer files. For more instructions or driver files, visit
Remove or erase a memory card
Note: Do not remove a microSD memory card while your
smartphone is using it or writing files on it.
Before you remove a microSD card you need to unmount
•
For Apple™ Macintosh™: Use Android File Transfer,
it. Tap Apps
>
Settings > Storage
> Unmount SD card.
To erase a microSD card, tap Apps
> Storage > Erase SD card.
>
Settings
Memory card & file management
Your photos, videos, and other files are automatically
stored in your smartphone’s internal memory.
Warning: All data on the microSD card will be deleted.
Optional microSD memory cards can help store more
files. To install a microSD card in your smartphone, see
“Assemble & charge battery” on page 4.
USB connection
You can connect your smartphone to a computer with a
USB cable.
Tip: To move media from internal memory to a
Note: The first time you use a USB connection, your
computer may indicate that drivers are being installed.
Follow any prompts you see to complete the installation.
This may take a few minutes.
microSD card, tap Apps
>
Settings > Storage
> Manage internal storage.
Manage files on your smartphone
1 With the home screen showing, connect a Motorola
micro USB data cable from your smartphone’s micro
USB port to a USB port on your computer. Your
Find it: Tap Apps
>
Files > Device storage or SD
card
Tap a file or folder to open, then tap and hold a file to
Delete or Share.
smartphone should show
in the status bar.
Note: Make sure to connect the smartphone to a high
power USB port. Typically, these are located directly on
your computer. To change the type of USB connection
if necessary, tap Apps
>
Settings > Storage
> Menu > USB computer connection > Mass Storage.
54
Connect & transfer
2 Your smartphone and microSD memory card appear as
two separate removable disks on your computer.
3 In Settings, tap Tethering & Mobile Hotspot, then check
USB tethering to start the connection.
Drag and drop files between your computer and the
smartphone or microSD card folders. When you’re
done, use “Safely Remove Hardware” before
disconnecting the USB cable.
To stop the connection, uncheck USB tethering, then
disconnect your smartphone from your computer.
Data use
Note: You can’t use files on the microSD card while your
smartphone is connected to the computer.
You can track the amount of data uploaded and
downloaded by your smartphone, and set a limit on your
monthly data use to avoid additional charges.
Share your data connection
Note: Usage information is provided to help you manage
your smartphone. This may not match the amounts
charged by your service provider, as they’re not
measured in the same way.
Your computer can access the internet through your
smartphone’s mobile network—you just need a USB
cable.
Tip: To share a Wi-Fi connection, see “Wi-Fi hotspot” on
page 53.
1 Connect your smartphone to your computer using a
USB cable.
Note: If your computer is running something older
than Microsoft™ Windows™ 7 or
Apple™ Macintosh™ OSX, it might require special
configuration.
2 On your smartphone, tap Apps
make sure the Wi-Fi switch is set to OFF
>
Settings, then
.
Connect & transfer
55
Find it: Tap Apps
>
Settings > Data usage
when you want mobile data turned off. Your
smartphone will notify you when you reach the limit
(and many of your smartphone’s features will stop
working).
Data usage
Mobile data
Set data restrictions,
or show Wi-Fi usage.
ON
•
•
Restrict app background data: Below the graph,
apps are listed from highest to lowest data use. Some
apps transfer data in the background when you're not
viewing them—to stop an app from doing this, tap it
and then check Restrict background data.
Set mobile data limit
Activate a data limit.
Jun 26
-
Jul 26
Data usage cycle
4.0
GB
limit
Drag bars to change your
warning (orange) or limit (red).
1.5
GB
warning
Tip: Apps that use a lot of data might also use a lot of
battery power.
Jun 26
Jul 26
Restrict all background data: After you set a data use
limit, you can also turn off background data use. Just
tap Menu > Restrict background data.
Jul 19
-
26: about 38.65MB used
Drag white bars to see data
use for this date range.
Measured by your phone. Your carrier’s data
usage accounting may differ.
Browser
Email
14.46MB
Touch an app to show or
restrict background data.
Share with NFC
7.28MB
Near Field Communication (NFC)
lets you share your screen and its
information with other
•
•
Mobile & Wi-Fi usage: The main graph shows data
use on your mobile network. To show a tab for data
use over a Wi-Fi connection, tap Menu > Show Wi-Fi
usage.
NFC-enabled devices by
touching, and more.
NFC Antenna
Find it: Tap Apps
>
sure that NFC is checked
(on back)
Settings > More, then make
Data use warning: Drag the right side of the orange
bar up or down to set when your smartphone warns
you about data use.
•
Data use limit: Check Set mobile data limit, then drag
the right side of the red bar up or down to set the level
56
Connect & transfer
You can:
Your cloud
•
Share your screen: To share your screen with another
NFC-enabled device, turn on Android Beam: tap
Apps Settings > More > Android Beam, then
tap the power switch to turn it
One account with access to everything,
everywhere—smartphone, tablet, computer.
>
ON
.
Sync your Google™ account
When you log in to the same Google account, all devices
can get to all the same apps, movies, books, and music
from “Google Play™” on page 13—plus you share the
same Google Drive™, Gmail™, Google Calendar™, and
other Google services. To add accounts to your
Then, just open the screen you want to share (such as
a favorite browser site), and touch the back of your
smartphone to the back of the other device. When
your smartphone shows Touch to Beam, just tap your
screen.
smartphone, tap Apps
>
Settings > Accounts &
•
•
Read links, coupons, and information: Look for the
NFC logo on posters, signs, store displays, and other
places—just touch the back of your smartphone to the
logo to receive its tag information.
sync.
Google Drive™
Google Drive is everywhere you are—on the web, in your
home, at the office, and on the go. Your files are
protected in your Google account.
Set up Bluetooth® & Wi-Fi connections: Just touch
the back of your smartphone to an NFC-enabled
Bluetooth device or Wi-Fi access point to automatically
pair or connect with the device.
If you don’t have
Tap Apps
Google Drive.
Drive, you can download it for free:
>
Play Store, tap
and search on
For your security: Your smartphone uses the latest
security, encryption, and authentication features to
protect your personal information for content sharing.
NFC only works over a short range (about
4 cm/1.5 inches), so it's unlikely you’ll connect by
mistake—if you do, you’ll still have to accept the
connection to send or receive information.
Connect & transfer
57
Find it: Apps
>
Drive
•
•
Upload from your computer: On your computer, log
documents.
My Drive
Create a document, or change
encryption and other settings.
Refresh a file list: Tap Menu > Refresh in a file list to
show changes from other users or your computer.
Shared with me
Starred
Back
Share, send,
rename,
download offline,
and more.
Smartphone & tablet
My Drive
Your Android™ smartphone and tablet can work together,
to help you get the most out of both:
Recent
•
Your cloud: Access to all your stuff on both devices.
Offline
See “Your cloud” on page 57.
Document
Drawing
Presentation
Spreadsheet
Other FileType
•
Transfer media and files: Upload files to your “Google
Drive™” on page 57 from any Android device on your
Google account, or you can copy files to your
smartphone’s memory card and transfer it to other
devices with “Memory card & file management” on
page 54.
•
•
Smartphone hotspot: If you have a Wi-Fi tablet, turn
your smartphone into a Wi-Fi hotspot to let your tablet
access the internet anywhere—see “Wi-Fi hotspot” on
page 53,
•
•
Create: To create a new doc, tap Menu > New.
Download or share: Tap
next to a file to share it,
make it available offline, and more. Tap Offline to show
offline documents on your smartphone.
Bluetooth® accessories: If you have a Bluetooth
keyboard or other accessories to use with your tablet,
remember you can use them with your smartphone
too. To connect them, see “Bluetooth® wireless” on
page 51.
•
Upload from your smartphone: Tap Menu > New...
> Upload to choose a song, file, picture, or other file to
upload.
58
Connect & transfer
HDMI™ mirror mode
DLNA™ media devices
Connect to an HD display using an
optional micro HDMI™ cable (sold
separately):
Use DLNA Certified computers,
TVs, and other devices to show
the videos and pictures stored on
your smartphone.
Fri, Oct 26
0%
H
L
87°
76°
4:00
82°
Chicago
1 Make sure your smartphone is connected to a Wi-Fi
Voicemail
Email
Chrome
Play Store
network that has another DLNA Certified device.
2 Tap Apps
video you want to show.
3 Tap at the top of the screen.
>
Gallery, then open the picture or
Your smartphone searches for DLNA devices on your
network.
4:00
4 Choose a device to connect.
Fri, Oct 26
100%
H
L
87°
76°
4:00
82°
Chicago
Virtual Private Networks (VPN)
A VPN lets you access files on a secured network (like an
office network with a firewall). Contact the network
administrator to ask for VPN settings, and any additional
apps or other requirements.
Voicemail
Email
Chrome
Play Store
To enter VPN settings, tap Apps
>
Settings
> More... > VPN. Choose the type of VPN and enter
settings from the network administrator. The network is
stored in the VPN list so that you can select it whenever
you need to connect.
Connect & transfer
59
Mobile network
Protect
You should not need to change any network settings.
Contact Verizon Wireless for help.
Quick start: Protect
Make sure your information is protected, in case your
smartphone is lost or stolen.
Tap Apps
>
Settings > More... > Mobile networks to
see network settings options.
Find it: Tap Apps
>
Settings > Security & Screen
Lock
Airplane mode
The easiest way to protect your smartphone is to use
Screen lock. You can choose facial recognition, a pattern,
or a PIN to unlock your smartphone.
Use airplane mode to turn all your wireless connections
off—useful when flying. Press and hold the Power key
> Airplane mode.
Note: When you select airplane mode, all wireless
services are disabled. You can then turn Wi-Fi and/or
Bluetooth® power back on, if permitted by your airline.
Other wireless voice and data services (such as calls and
text messages) remain off in airplane mode. Emergency
calls to your region’s emergency number can still be
made.
Change your screen lock to
use a slide, facial recognition,
a pattern, PIN, password, or
no lock.
Security & Screen Lock
SCREEN SECURITY
Screen lock
Default
Owner info
Your info can show on
the lock screen.
Allow Bluetooth bypass
Allow voice commands to be launched
via Bluetooth Multi-function button
while device is locked
ENCRYPTION
Encrypt phone
Require a numeric PIN or password to decrypt
your phone each time you power it on
Encrypt the data stored on
Encrypt SD card
your smartphone or microSD
memory card.
Protect the data on your memory card
SIM CARD LOCK
Set up SIM card lock
60
Protect
Note: This feature is less secure than a pattern, PIN, or
Tips & tricks
password.
•
Face unlock: Unlock your smartphone by looking at it!
Tap Apps Settings > Security & Screen Lock
> Screen lock > Face Unlock and follow the prompts.
>
•
•
•
Pattern: Draw a pattern to unlock.
PIN: Enter four to sixteen digits to unlock.
•
Forgotten pattern, PIN, or password: If you forget
your pattern, PIN, or password, you can enter your
Google™ account email and password to unlock the
smartphone (see “Can’t unlock?” on page 61.
Password: enter four to sixteen letters, digits, or
symbols to unlock.
To change when your touchscreen goes to sleep, see
“Power key” on page 18.
•
Restrict dialing: To restrict your smartphone so that it
Note: You can make emergency calls on a locked
smartphone (see “Emergency calls” on page 27). A
locked smartphone still rings, but you need to unlock it
to answer.
can only dial a few numbers, tap Apps
> Menu > Settings > Fixed dialing numbers.
>
Phone
Screen lock
To keep your smartphone secure, you can make the
touchscreen lock when it goes to sleep.
Can’t unlock?
Face unlock: If your smartphone doesn’t recognize your
face, you’ll be prompted to enter your backup pattern or
PIN code to unlock it.
Find it: Tap Apps
>
Settings > Security & Screen
Lock > Screen lock, then select the lock type:
•
•
•
None: Turn off the screen lock.
Default: Tap and flick to
Pattern, PIN, or password: If you forget your pattern,
PIN, or password, you can enter your Google™ account
email and password to unlock the smartphone.
Unlock.
Face Unlock: Look at your smartphone to unlock it.
If you don’t have a Google™ account on your
smartphone, contact Verizon Wireless to have your
device factory reset.
Follow the prompts to capture your face and enter a
PIN or password (for backup or to change the lock
setting). When the screen is dark, press the
Power key, then frame your face in the square at the
bottom to unlock.
Warning: A factory reset will delete all data on your
smartphone.
Protect
61
To encrypt your smartphone and require a PIN or
password whenever you turn on your smartphone:
SIM lock
Note: Your smartphone’s four-digit SIM PIN code is
originally set to 1111. You should change this code to
keep your smartphone secure.
Find it: Tap Apps
>
Settings > Security & Screen
Lock > Encrypt phone
Caution: If you enter an incorrect SIM PIN code three
times, your smartphone locks your SIM card and asks for
your PIN unlock code. Contact Verizon Wireless for your
PIN unlock code.
Backup & restore
Your Google™ account data is backed up online. So, if
you reset or replace your smartphone, just log into your
Google account to restore the contacts, events, and
other details you synced with the account. To choose
To set a SIM card PIN that you must enter when you turn
on your smartphone:
what syncs with the account, tap Apps
>
Settings
Find it: Tap Apps
>
Settings > Security & Screen
> Accounts & sync, tap your Google™ account, and check
things to sync. Please note that text messages, call logs,
and items stored on your smartphone will not be
restored. To restore your Google Play™ Store apps, see
“Take Care of your apps” on page 14.
Lock > Set up SIM card lock > Lock SIM card
To set your SIM PIN, enter a 4-digit code. To change your
code, choose Change SIM PIN.
Encrypt your smartphone
Reset
Caution: If you forget your encryption code, you cannot
recover the data stored on your smartphone or memory
card. Encrypting your files can take an hour or more.
Leave your smartphone plugged in, and be careful not to
interrupt the process.
To reset your smartphone to factory settings and erase all
the data on your smartphone, tap Apps
> Privacy > Factory Data Reset > Reset Phone.
>
Settings
Warning: All downloaded apps and user data on your
smartphone will be deleted. Data on your micro SIM card
and microSD memory card will not be deleted.
Encryption protects the accounts, settings, apps, and
files on your smartphone, so that people cannot access
them if your smartphone is stolen.
62
Protect
Tips & tricks
•
Want more?
Google™ help: In Google™ apps like Gmail™, Google
Play™ Store, and Google Maps, tap Menu > Help.
You can also view the Google help centers online at
Get more!
There’s more help, updates, and information right here:
•
Tutorials & Help: Get guided tutorials and help
topics—tap Apps Help and select a tab.
>
•
Updates: Get smartphone updates, PC software, a full
User Guide, and more at
•
Accessories: Find accessories for your smartphone at
•
•
Apps: Tap Apps
>
Play Store.
News: Get the latest news, apps, tips & tricks, videos
and so much more—join us on:
Google+ www.google.com/+
Grab a barcode scanner from
Google Play Store, and scan
this code. Enjoy :-)
Want more?
63
Troubleshooting
Crash recovery
In the unlikely event that your smartphone stops
responding to touches and key presses, try a forced
reboot—press and hold both the Power key and the
Volume Down key for about 10 seconds. If necessary,
hold the Power key to turn your smartphone back on.
Service & repairs
If you have questions or need assistance, we’re here to
help.
select from a number of customer care options. You can
also contact the Motorola Customer Support Center at:
1-800-734-5870 (United States), 1-888-390-6456
(TTY/TDD United States for hearing impaired), or
1-800-461-4575 (Canada).
64
Troubleshooting
Important: Motorola recommends you always use Motorola-branded batteries and
chargers for quality assurance and safeguards. Motorola’s warranty does not cover
damage to the mobile device caused by non-Motorola batteries and/or chargers. To help you
identify authentic Motorola batteries from non-original or counterfeit batteries (that may not
have adequate safety protection), Motorola provides holograms on its batteries. You should
confirm that any battery you purchase has a “Motorola Original” hologram.
If you see a message on your display such as Invalid Battery or Unable to Charge, take
the following steps:
Safety, Regulatory & Legal
Battery Use & Safety
Battery Use
&
Safety
The following battery use and safety information applies to all Motorola mobile devices.
If your mobile device uses a non-removable main battery (as stated in your product
information), details related to handling and replacing your battery should be
disregarded—the battery should only be replaced by a Motorola-approved service facility,
and any attempt to remove or replace your battery, unless performed by a service
•
•
•
•
Remove the battery and inspect it to confirm that it has a “Motorola Original” hologram;
If there is no hologram, the battery is not a Motorola battery;
If there is a hologram, replace the battery and try charging it again;
If the message remains, contact a Motorola authorized service center.
representative, may damage the product and void your warranty
.
Important: Handle and store batteries properly to avoid injury or damage. Most battery
safety issues arise from improper handling of batteries, and particularly from the continued
Warning: Use of a non-Motorola battery or charger may present a risk of fire, explosion,
use of damaged batteries.
DON’Ts
leakage, or other hazard.
Proper and safe battery disposal and recycling: Proper battery disposal is not only
important for safety, it benefits the environment. You can recycle your used batteries in many
retail or service provider locations. Additional information on proper disposal and recycling can
be found at www.motorola.com/recycling
•
•
•
•
•
•
Don’t disassemble, crush, puncture, shred, or otherwise attempt to change the
form of your battery.
Don’t use tools, sharp objects, or excessive force to insert or remove the battery
as this can damage the battery.
Disposal: Promptly dispose of used batteries in accordance with local regulations.
032375o
Don’t let the mobile device or battery come in contact with liquids.* Liquids can get
into the mobile device’s circuits, leading to corrosion.
Contact your local recycling center or national recycling organizations for more
information on how to dispose of batteries.
Don’t allow the battery to touch metal objects. If metal objects, such as jewelry, stay
in prolonged contact with the battery contact points, the battery could become very hot.
Don’t place your mobile device or battery near a heat source.* High temperatures
can cause the battery to swell, leak, or malfunction.
Warning: Never dispose of batteries in a fire because they may explode.
Battery Charging
Battery Charging
Notes for charging your product’s battery:
Don’t dry a wet or damp battery with an appliance or heat source, such as a hair
dryer or microwave oven.
•
During charging, keep your battery and charger near room temperature for efficient battery
charging.
DOs
•
•
•
New batteries are not fully charged.
•
•
Do avoid leaving your mobile device in your car in high temperatures.*
New batteries or batteries stored for a long time may take more time to charge.
Motorola batteries and charging systems have circuitry that protects the battery from
damage from overcharging.
Do avoid dropping the mobile device or battery.* Dropping these items, especially on
a hard surface, can potentially cause damage.*
•
Do contact your service provider or Motorola if your mobile device or battery has
been damaged in any of the ways listed here.
* Note: Always make sure that any battery, connector and compartment covers are closed and
secure to avoid direct exposure of the battery to any of these conditions, even if your product
information states that your mobile device can resist damage from these conditions.
Safety, Regulatory & Legal
65
If you or someone in your family has experienced seizures or blackouts, please consult with
your physician before using an application that produces flashing-light effects on your mobile
device.
Third Party Accessories
covers, cases, screen protectors and memory cards, may impact your mobile device’s
performance. In some circumstances, third party accessories can be dangerous and may void
your mobile device’s warranty. For a list of Motorola accessories, visit
Third Party Accessories
Use of third party accessories, including but not limited to batteries, chargers, headsets,
Caution About High Volume Usage
Volume
HWigh arning: Exposure to loud noise from any source for extended periods of time
may affect your hearing. The louder the volume sound level, the less time is
required before your hearing could be affected. To protect your hearing:
Driving Precautions
Driving Precautions
•
•
•
Limit the amount of time you use headsets or headphones at high volume.
Avoid turning up the volume to block out noisy surroundings.
Responsible and safe driving is your primary responsibility when behind the wheel of a vehicle.
Using a mobile device or accessory for a call or other application while driving may cause
distraction, and may be prohibited or restricted in certain areas—always obey the laws and
regulations on the use of these products.
Turn the volume down if you can’t hear people speaking near you.
If you experience hearing discomfort, including the sensation of pressure or
fullness in your ears, ringing in your ears, or muffled speech, you should stop listening to the
device through your headset or headphones and have your hearing checked.
For more information about hearing, see our website at
While driving, NEVER:
•
•
•
•
Type, read, enter or review texts, emails, or any other written data.
Surf the web.
(in English only).
Input navigation information.
Perform any other functions that divert your attention from driving.
While driving, ALWAYS:
Repetitive Motion
•
•
•
•
Keep your eyes on the road.
Repetitive Motion
When you repetitively perform actions such as pressing keys or entering finger-written
Use a handsfree device if available or required by law in your area.
Enter destination information into a navigation device before driving.
Use voice activated features (such as voice dial) and speaking features (such as audible
directions), if available.
characters, you may experience occasional discomfort in your hands, arms, shoulders, neck, or
other parts of your body. If you continue to have discomfort during or after such use, stop use
and see a physician.
•
Obey all local laws and regulations for the use of mobile devices and accessories in the
vehicle.
End your call or other task if you cannot concentrate on driving.
Children
Children
•
Keep your mobile device and its accessories away from small children. These
Remember to follow the “Smart Practices While Driving” at
www.motorola.com/callsmart (in English only).
products are not toys and may be hazardous to small children. For example:
•
•
•
A choking hazard may exist for small, detachable parts.
Improper use could result in loud sounds, possibly causing hearing injury.
Improperly handled batteries could overheat and cause a burn.
Seizures, Blackouts & Eyestrain
Seizures, Blackouts
&
Eyestrain
Supervise access for older children. Similar to a computer, if an older child does use your
To reduce eyestrain and avoid headaches, it is always a good idea to hold the screen a
comfortable distance from your eyes, use in a well-lit area, and take frequent breaks.
Some people may be susceptible to seizures or blackouts (even if they have never had one
before) when exposed to flashing lights or light patterns, such as when playing video games,
or watching videos with flashing-light effects.
mobile device, you may want to monitor their access to help prevent:
•
•
•
Exposure to inappropriate apps or content.
Improper use of apps or content.
Loss of data.
Discontinue use and consult a physician if any of the following symptoms occur: seizures,
blackout, convulsion, eye or muscle twitching, loss of awareness, or disorientation.
66
Safety, Regulatory & Legal
Glass Parts
receives a substantial impact. If glass breaks, do not touch or attempt to remove. Stop using
your mobile device until the glass is replaced by a qualified service center.
Symbol
Definition
Glass Parts
Some parts of your mobile device may be made of glass. This glass could break if the product
Do not use tools.
Operational Warnings
For indoor use only.
Operational Warnings
Obey all posted signs when using mobile devices in public areas.
Potentially Explosive Areas
Listening at full volume to music or voice through a headset may
damage your hearing.
Potentially explosive areas are often, but not always, posted and can include blasting areas,
fueling stations, fueling areas (such as below decks on boats), fuel or chemical transfer or
storage facilities, or areas where the air contains chemicals or particles, such as grain dust, or
metal powders.
When you are in such an area, turn off your mobile device, and do not remove, install, or
charge batteries, unless it is a radio product type especially qualified for use in such areas and
certified as “Intrinsically Safe” (for example, Factory Mutual, CSA, or UL approved). In such
areas, sparks can occur and cause an explosion or fire.
Radio Frequency (RF) Energy
RF Energy
Exposure to RF Energy
Your mobile device contains a transmitter and receiver. When it is ON, it receives and
transmits RF energy. When you communicate with your mobile device, the system handling
your call controls the power level at which your mobile device transmits.
Your mobile device is designed to comply with local regulatory requirements in your country
concerning exposure of human beings to RF energy.
Symbol Key
Your battery, charger, or mobile device may contain symbols, defined as follows:
Symbol
Definition
RF Energy Operational Precautions
For optimal mobile device performance, and to be sure that human exposure to RF energy does
not exceed the guidelines set forth in the relevant standards, always follow these instructions
and precautions:
032374o
Important safety information follows.
Do not dispose of your battery or mobile device in a fire.
•
When placing or receiving a phone call, hold your mobile device just like you would a
landline phone.
•
If you wear the mobile device on your body, ensure that the device is positioned at least
2.5 cm (1 inch) away from the body, and if you use an accessory case or holder, ensure it is
free of any metal.
Your battery or mobile device may require recycling in
accordance with local laws. Contact your local regulatory
authorities for more information.
032375o
RF Energy Interference/Compatibility
Nearly every electronic device is subject to RF energy interference from external sources if
inadequately shielded, designed, or otherwise configured for RF energy compatibility. In some
circumstances, your mobile device may cause interference with other devices.
Do not dispose of your battery or mobile device with your
household waste. See “Recycling” for more information.
Safety, Regulatory & Legal
67
During use, the actual SAR values for your device are usually well below the values stated.
This is because, for purposes of system efficiency and to minimize interference on the
network, the operating power of your mobile device is automatically decreased when full
power is not needed for the call. The lower the power output of the device, the lower its SAR
value.
Follow Instructions to Avoid Interference Problems
Turn off your mobile device in any location where posted notices instruct you to do so, such as
hospitals or health care facilities.
In an aircraft, turn off your mobile device whenever instructed to do so by airline staff. If your
mobile device offers an airplane mode or similar feature, consult airline staff about using it in
flight.
If you are interested in further reducing your RF exposure then you can easily do so by limiting
your usage or simply using a hands-free kit to keep the device away from the head and body.
Medical Devices
Additional information can be found at www.motorola.com/rfhealth
.
If you have a medical device, including an implantable medical device such as a pacemaker or
defibrillator, consult your healthcare provider and the device manufacturer’s directions before
using this mobile device.
European Union Directives Conformance
Statement
Persons with implantable medical devices should observe the following precautions:
EU Conformance
•
ALWAYS keep the mobile device more than 20 centimeters (8 inches) from the implantable
medical device when the mobile device is turned ON.
DO NOT carry the mobile device in the breast pocket.
Use the ear opposite the implantable medical device to minimize the potential for
interference.
Turn OFF the mobile device immediately if you have any reason to suspect that interference
is taking place.
The following CE compliance information is applicable to Motorola mobile devices that carry
one of the following CE marks:
•
•
0168
•
0168
Specific Absorption Rate (FCC & IC)
SAR (FCC
&
IC)
Hereby, Motorola declares that this product is in compliance with:
YOUR MOBILE DEVICE MEETS FCC AND IC LIMITS
•
•
The essential requirements and other relevant provisions of Directive 1999/5/EC
All other relevant EU Directives
FOR EXPOSURE TO RADIO WAVES.
For products that support Wi-Fi 802.11a (as defined in your product information): This device is
restricted to indoor use when operating in the 5.15 to 5.25 GHz (802.11a) Wi-Fi frequency
band.
Your mobile device is a radio transmitter and receiver. It is designed not to exceed the limits
for exposure to radio waves (radio frequency electromagnetic fields) adopted by the Federal
Communications Commission (FCC) and Industry Canada (IC). These limits include a substantial
safety margin designed to assure the safety of all persons, regardless of age and health.
The radio wave exposure guidelines use a unit of measurement known as the Specific
Absorption Rate, or SAR. The SAR limit for mobile devices is 1.6 W/kg.
The following gives an example of a typical Product Approval Number:
Tests for SAR are conducted using standard operating positions with the device transmitting at
its highest certified power level in all tested frequency bands. The highest SAR values under
the FCC and IC guidelines for your device model are listed below:
Product
0168
Approval
Number
Head SAR
CDMA 800/1900 MHz, WiFi, Bluetooth
CDMA 1900 MHz, WiFi, Bluetooth
1.56 W/kg
0.46 W/kg
You can view your product’s Declaration of Conformity (DoC) to Directive 1999/5/EC (to R&TTE
Product Approval Number from your product’s label in the “Search” bar on the website.
Body- worn SAR
68
Safety, Regulatory & Legal
FCC Notice to Users
on the product label.
Software Notices
FCC Notice
Software Notices
The following statement applies to all products that bear the FCC logo and/or FCC ID
Warning against unlocking the bootloader or altering a product's operating system
software: Motorola strongly recommends against altering a product's operating system,
which includes unlocking the bootloader, rooting a device or running any operating software
other than the approved versions issued by Motorola and its partners. Such alterations may
permanently damage your product, cause your product to be unsafe and/or cause your product
to malfunction. In such cases, neither the product nor any damage resulting therefrom will be
covered by warranty.
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. See 47 CFR Sec. 15.105(b). These limits are
designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
Important FCC information: You must not make or enable any changes to the product that
will impact its FCC grant of equipment authorization. The FCC grant is based on the product's
emission, modulation, and transmission characteristics, including: power levels, operating
frequencies and bandwidths, SAR levels, duty-cycle, transmission modes (e.g., CDMA, GSM),
and intended method of using the product (e.g., how the product is held or used in proximity to
the body). A change to any of these factors will invalidate the FCC grant. It is illegal to operate
a transmitting product without a valid grant.
•
•
•
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment to an outlet on a circuit different from that to which the receiver is
connected.
Location Services
•
Consult the dealer or an experienced radio/TV technician for help.
Location
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation. See 47
CFR Sec. 15.19(a)(3).
The following information is applicable to Motorola mobile devices that provide location based
functionality. Location sources can include GPS, AGPS and Wi-Fi.
Your mobile device can use Global Positioning System (GPS) signals for location-based
applications. GPS uses satellites controlled by the U.S. government that are subject to
changes implemented in accordance with the Department of Defense policy and the Federal
Radio Navigation Plan. These changes may affect the performance of location technology on
your mobile device.
Motorola has not approved any changes or modifications to this device by the user. Any
changes or modifications could void the user’s authority to operate the equipment. See 47 CFR
Sec. 15.21.
For products that support Wi-Fi 802.11a (as defined in product information): In the United
States, do not use your device outdoors while connected to an 802.11a Wi-Fi network. The FCC
prohibits such outdoor use since frequencies 5.15-5.25 GHz can cause interference with
Mobile Satellite Services (MSS). Public Wi-Fi access points in this range are optimized for
indoor use.
Your mobile device can also use Assisted Global Positioning System (AGPS), which obtains
information from the cellular network to improve GPS performance. AGPS uses your wireless
service provider's network and therefore airtime, data charges, and/or additional charges may
apply in accordance with your service plan. Contact your wireless service provider for details.
Your mobile device can also use Wi-Fi signals to determine your approximate location, using
information from known and available Wi-Fi networks.
Industry Canada Notice to Users
Industry Canada Notice
Your Location
This device complies with Industry Canada license-exempt RSS standard(s). Operation is
Location-based information includes information that can be used to determine the
approximate location of a mobile device. Mobile devices which are connected to a wireless
network transmit location-based information. Devices enabled with location technology also
transmit location-based information. Additionally, if you use applications that require
location-based information (e.g. driving directions), such applications transmit location-based
subject to the following two conditions: (1) This device may not cause interference and (2) This
device must accept any interference, including interference that may cause undesired
operation of the device. See RSS-GEN 7.1.3. This Class B digital apparatus complies with
Canadian ICES-003.
Safety, Regulatory & Legal
69
information. This location-based information may be shared with third parties, including your
wireless service provider, applications providers, Motorola, and other third parties providing
services.
•
•
Online accounts—Some mobile devices provide a Motorola online account (such as
MOTOBLUR). Go to your account for information on how to manage the account, and how
to use security features such as remote wipe and device location (where available).
Applications and updates—Choose your apps and updates carefully, and install from
trusted sources only. Some apps can impact your phone’s performance and/or have access
to private information including account details, call data, location details and network
resources.
Wireless—For mobile devices with Wi-Fi features, only connect to trusted Wi-Fi
networks. Also, when using your device as a hotspot (where available) use network
security. These precautions will help prevent unauthorized access to your device.
Location-based information—Mobile devices enabled with location based
technologies such as GPS, AGPS or Wi-Fi, can transmit location-based information. See
“Location Services” for more details.
Emergency Calls
When you make an emergency call, the cellular network may activate the AGPS technology in
your mobile device to tell the emergency responders your approximate location.
AGPS has limitations and might not work in your area. Therefore:
•
•
•
•
•
Always tell the emergency responder your location to the best of your ability; and
Remain on the phone for as long as the emergency responder instructs you.
Navigation
Navigation
The following information is applicable to Motorola mobile devices that provide navigation
features.
Other information your device may transmit—Your device may also transmit testing
and other diagnostic (including location-based) information, and other non-personal
information to Motorola or other third-party servers. This information is used to help
improve products and services offered by Motorola.
When using navigation features, note that mapping information, directions and other
navigational data may contain inaccurate or incomplete data. In some countries, complete
information may not be available. Therefore, you should visually confirm that the navigational
instructions are consistent with what you see. All drivers should pay attention to road
conditions, closures, traffic, and all other factors that may impact driving. Always obey posted
road signs.
If you have further questions regarding how the use of your mobile device may impact your
your service provider.
Privacy & Data Security
Use & Care
Privacy
&
Data Security
Use
&
Care
Motorola understands that privacy and data security are important to everyone. Because some
features of your mobile device may affect your privacy or data security, please follow these
recommendations to enhance protection of your information:
To care for your Motorola mobile device, please observe the following:
liquids
Don’t expose your mobile device to water, rain, extreme humidity, sweat, or
other liquids.
•
•
•
Monitor access—Keep your mobile device with you and do not leave it where others
may have unmonitored access. Use your device’s security and lock features, where
available.
drying
Keep software up to date—If Motorola or a software/application vendor releases a
patch or software fix for your mobile device that updates the device’s security, install it as
soon as possible.
Don’t try to dry your mobile device using a microwave oven, conventional oven,
or dryer, as this may damage the mobile device.
Secure Personal Information—Your mobile device can store personal information in
various locations including your SIM card, memory card, and phone memory. Be sure to
remove or clear all personal information before you recycle, return, or give away your
device. You can also backup your personal data to transfer to a new device.
Note: For information on how to backup or wipe data from your mobile device, go to
extreme heat or cold
Don’t store or use your mobile device in temperatures below -10°C (14°F) or
above 60°C (140°F). Don’t recharge your mobile device in temperatures below
0°C (32°F) or above 45°C (113°F).
70
Safety, Regulatory & Legal
dust and dirt
California Perchlorate Label
Don’t expose your mobile device to dust, dirt, sand, food, or other inappropriate
materials.
Perchlorate Label
Some mobile phones use an internal, permanent backup battery on the printed circuit board
that may contain very small amounts of perchlorate. In such cases, California law requires the
following label:
Perchlorate Material – special handling may apply when the battery is recycled or disposed of.
There is no special handling required by consumers.
cleaning
To clean your mobile device, use only a dry soft cloth. Don’t use alcohol or other
cleaning solutions.
shock and vibration
Hearing Aid Compatibility with Mobile
Phones
Don’t drop your mobile device.
Hearing Aid Compatibility
Some Motorola phones are measured for compatibility with hearing aids. If the box for your
particular model has “Rated for Hearing Aids” printed on it, the following explanation applies.
When some mobile phones are used near some hearing devices (hearing aids and cochlear
implants), users may detect a buzzing, humming, or whining noise. Some hearing devices are
more immune than others to this interference noise, and phones also vary in the amount of
interference they generate.
The wireless telephone industry has developed ratings for some of their mobile phones, to
assist hearing device users in finding phones that may be compatible with their hearing
devices. Not all phones have been rated. Phones that are rated have the rating on their box or
a label on the box. To maintain the published Hearing Aid Compatibility (HAC) rating for this
mobile phone, use only the original equipment battery model.
This phone has been tested and rated for use with hearing aids for some of the wireless
technologies that it uses. However, there may be some newer wireless technologies used in
this phone that have not been tested yet for use with hearing aids. It is important to try the
different features of this phone thoroughly and in different locations, using your hearing aid or
cochlear implant, to determine if you hear any interfering noise. Contact your service provider
or Motorola for information on hearing aid compatibility. If you have questions about return or
exchange policies, contact your service provider or phone retailer.
The ratings are not guarantees. Results will vary depending on the user’s hearing device and
hearing loss. If your hearing device happens to be vulnerable to interference, you may not be
able to use a rated phone successfully. Trying out the phone with your hearing device is the
best way to evaluate it for your personal needs.
M-Ratings: Phones rated M3 or M4 meet FCC requirements and are likely to generate less
interference to hearing devices than phones that are not labeled. M4 is the better/higher of
the two ratings.
protection
To help protect your mobile device, always make sure that any battery, connector
and compartment covers are closed and secure.
Recycling
Mobile Devices & Accessories
Recycling
Please do not dispose of mobile devices or electrical accessories (such as chargers,
headsets, or batteries) with your household waste, or in a fire. These items should
be disposed of in accordance with the national collection and recycling schemes
operated by your local or regional authority. Alternatively, you may return unwanted
mobile devices and electrical accessories to any Motorola Approved Service Center
in your region. Details of Motorola approved national recycling schemes, and further
information on Motorola recycling activities can be found at:
Packaging & Product Guides
Product packaging and product guides should only be disposed of in accordance with national
collection and recycling requirements. Please contact your regional authorities for more
details.
Safety, Regulatory & Legal
71
T-Ratings: Phones rated T3 or T4 meet FCC requirements and are likely to be more usable
with a hearing device’s telecoil (“T Switch” or “Telephone Switch”) than unrated phones. T4 is
the better/higher of the two ratings. (Note that not all hearing devices have telecoils in them.)
Hearing devices may also be measured for immunity to this type of interference. Your hearing
device manufacturer or hearing health professional may help you find results for your hearing
device. The more immune your hearing aid is, the less likely you are to experience interference
noise from mobile phones.
Open Source Software Information
OSS Information
For instructions on how to obtain a copy of any source code being made publicly available by
Motorola related to software used in this Motorola mobile device, you may send your request
in writing to the address below. Please make sure that the request includes the model number
and the software version number.
MOTOROLA MOBILITY LLC
OSS Management
600 North US Hwy 45
Software Copyright
Libertyville, IL 60048
Software Copyright
Motorola products may include copyrighted Motorola and third-party software stored in
USA
semiconductor memories or other media. Laws in the United States and other countries
preserve for Motorola and third-party software providers certain exclusive rights for
copyrighted software, such as the exclusive rights to distribute or reproduce the copyrighted
software. Accordingly, any copyrighted software contained in Motorola products may not be
modified, reverse-engineered, distributed, or reproduced in any manner to the extent allowed
by law. Furthermore, the purchase of Motorola products shall not be deemed to grant either
directly or by implication, estoppel, or otherwise, any license under the copyrights, patents, or
patent applications of Motorola or any third-party software provider, except for the normal,
non-exclusive, royalty-free license to use that arises by operation of law in the sale of a
product.
The Motorola website opensource.motorola.com (in English only) also contains
information regarding Motorola's use of open source.
Motorola has created the opensource.motorola.com website to serve as a portal for
interaction with the software community-at-large.
To view additional information regarding licenses, acknowledgments and required copyright
notices for open source packages used in this Motorola mobile device, please go to
Apps > Settings
>
About phone
>
Legal information Open source licenses.
>
In addition, this Motorola device may include self-contained applications that present
supplemental notices for open source packages used in those applications.
Export Law Assurances
Content Copyright
Copyright Laws of the United States and other countries. This device is intended solely for
copying non-copyrighted materials, materials in which you own the copyright, or materials
which you are authorized or legally permitted to copy. If you are uncertain about your right to
copy any material, please contact your legal advisor.
Export Law
This product is controlled under the export regulations of the United States of America and
Canada. The Governments of the United States of America and Canada may restrict the
exportation or re-exportation of this product to certain destinations. For further information
contact the U.S. Department of Commerce or the Canadian Department of Foreign Affairs and
International Trade.
Content Copyright
The unauthorized copying of copyrighted materials is contrary to the provisions of the
Product Registration
Registration
Online Product Registration:
www.motorola.com/us/productregistration (in English only)
Product registration is an important step toward enjoying your new Motorola product.
Registering permits us to contact you for product or software updates and allows you to
subscribe to updates on new products or special promotions. Registration is not required for
warranty coverage.
72
Safety, Regulatory & Legal
Please retain your original dated sales receipt for your records. For warranty service of your
Motorola product you will need to provide a copy of your dated sales receipt to confirm
warranty status.
Motorola Mobility LLC Limited Global
Warranty Mobile Phones
Global Warranty
Thank you for choosing a Motorola product.
Note: This Limited Warranty is not applicable in Quebec, Canada.
FOR CONSUMERS WHO ARE COVERED BY CONSUMER PROTECTION LAWS OR
REGULATIONS IN THEIR COUNTRY OF PURCHASE OR, IF DIFFERENT, THEIR
COUNTRY OF RESIDENCE, THE BENEFITS CONFERRED BY THIS LIMITED WARRANTY
ARE IN ADDITION TO ALL RIGHTS AND REMEDIES CONVEYED BY SUCH CONSUMER
PROTECTION LAWS AND REGULATIONS.
Service & Repairs
(Canada), where you can select from a number of customer care options. You can also contact
the Motorola Customer Support Center at 1-800-734-5870 (United States), 1-888-390-6456
(TTY/TDD United States for hearing impaired), or 1-800-461-4575 (Canada).
Service
&
Repairs
If you have questions or need assistance, we're here to help.
Who is Covered?
This Limited Warranty extends only to the first consumer purchaser of the Product, and is not
transferable.
How to Obtain Service or Other Information
1. Please access and review the online Customer Support section of Motorola's consumer
website prior to requesting warranty service.
2. If the Product is still not functioning properly after making use of this resource, please
contact the Warrantor listed at the Motorola website or the contact information for the
corresponding location.
What Does this Limited Warranty Cover?
Motorola Mobility LLC or its subsidiaries' warranty obligations are limited to the terms and
conditions set forth herein. Subject to the exclusions contained below, Motorola Mobility LLC
or its subsidiaries (”Motorola”) warrant this Mobile Phone, and any in-box accessories which
accompany such Mobile Phone (”Product”) against defects in materials and workmanship,
under normal consumer use, for a period of ONE (1) YEAR from the date of retail purchase by
the original end-user purchaser, or the period of time required by the laws of the country where
the Product is purchased, whichever is longer (”Warranty Period”).
3. A representative of Motorola, or of a Motorola Authorized Repair Center, will help
determine whether your Product requires service. You may be required to download, or
otherwise obtain and accept software updates from Motorola or a Motorola Authorized
Repair Center. You are responsible for any applicable carrier service fees incurred while
obtaining the required downloads. Complying with the warranty process, repair instructions
and accepting such software updates is required in order to receive additional warranty
support.
Repairs made under this Limited Warranty are covered for the balance of the original Warranty
Period, or 90 days from the date of service, whichever is longer. Any upgrade to the original
product will be covered only for the duration of the original Warranty Period.
This Limited Warranty is only available in the country where the Product was purchased.
Motorola may provide service outside the country of purchase, to the extent that it is possible
and under the terms and conditions of the country of purchase.
This Limited Warranty applies only to new Products which are a) manufactured by or for
Motorola as identified by the “Motorola” trademark, trade name, or logo legally affixed to
them; b) purchased by consumers from an authorized reseller or distributor of Motorola
Products; and c) accompanied by this written Limited Warranty.
4. If the software update does not fix the problem, you will receive instructions on how to ship
the Product to a Motorola Authorized Repair Center or other entity.
5. To obtain warranty service, as permitted by applicable law, you are required to include: (a)
a copy of your receipt, bill of sale or other comparable proof of purchase; (b) a written
description of the problem; (c) the name of your service provider, if applicable; (d) your
address and telephone number. In the event the Product is not covered by the Motorola
Limited Warranty, Motorola will inform the consumer of the availability, price and other
conditions applicable to the repair of the Product.
What Will Motorola Do?
To obtain service or other information, please access and review the online
If a covered defect or damage arises and a valid warranty claim is received within the
applicable Warranty Period, Motorola, at its sole option, unless otherwise required by
applicable law, will either (1) repair, at no charge, the defect or damage using new, used or
reconditioned/refurbished functionally equivalent replacement parts; or (2) exchange the
Safety, Regulatory & Legal
73
Product with a replacement Product that is new or which has been reconditioned/refurbished
or otherwise remanufactured from new or used parts and is functionally equivalent to the
original Product; or (3) refund the purchase price of any Products covered by the terms and
conditions of this Limited Warranty.
Products, parts and supporting documentation provided to Motorola as part of the warranty
process, shall become the property of Motorola, and may not be returned. When a
replacement or refund is given, the Product for which the replacement or refund is provided
must be returned to Motorola and shall become the property of Motorola.
its authorized service centers, are excluded from coverage. Notwithstanding the foregoing,
any Product which has had its bootloader unlocked, or whose operating system has been
altered, including any failed attempts to unlock the bootloader or alter such operating system,
is not covered by this warranty, regardless of whether such modifications are authorized,
approved, or otherwise sanctioned by Motorola.
(f) A product or part that has been modified in any manner without the written
permission of Motorola. Products that have been altered in any manner so as to prevent
Motorola from determining whether such Products are covered under the terms of this Limited
Warranty are excluded from coverage. The forgoing shall include but not be limited to (i) serial
numbers, date tags or other manufacturer coding that has been removed, altered or
obliterated; (ii) mismatched or duplicated serial numbers; or (iii) broken seals or other evidence
of tampering. Do not open the Product or attempt to repair the Product yourself; such conduct
may cause damage that is not covered by this warranty.
Exclusions (Products and Accessories)
This warranty does not apply to:
(a) Consumable parts, such as batteries or protective coatings designed to diminish over
time unless failure has occurred due to a defect in materials or workmanship. As with all
batteries, the maximum capacity of the battery will decrease with time and use; this is not a
defect. Only defective batteries and batteries that leak are covered by this warranty.
(b) Cosmetic damage, including but not limited to scratches, dents, cracks or other cosmetic
damage.
(g) Normal wear and tear or otherwise due to the normal aging of the Product.
(h) Defects, damages, or the failure of the Product due to any communication service
or network you subscribe to or use with the Products.
(i) All software, including operating system software, third-party software,
applications, and all other software of any kind. Software distributed by Motorola is
provided “AS-IS” and “AS AVAILABLE,” “WITH ALL FAULTS” and without a warranty of any
kind. The Limited Warranty does not apply to any non-Motorola product or any software, even
if packaged or sold with the Motorola hardware, unless otherwise required by applicable local
law.
(c) Damage caused by use with non-Motorola products. Defects or damage that result
from the use of non-Motorola branded or certified Products, accessories or other peripheral
equipment, including without limitation housings, parts, or software, are excluded from
coverage.
(d) Damage caused by accident, abuse, misuse, liquid contact, fire, earthquake or
other external causes; including but not limited to: (i) improper usage or operation (e.g.
operating the Product outside their permitted or intended uses as defined by Motorola,
including but not limited to as set forth by Motorola in the Products' User Manual, Quick Start
Guide, Online Tutorials, and other documentation), improper storage (e.g. subjecting the
Product to extreme temperatures), abuse or neglect (e.g. broken/bent/missing
clips/fasteners/connectors); impact damage (e.g. dropping the Product) (ii) contact with
liquids, water, rain, extreme humidity, heavy perspiration or other moisture; sand, food, dirt or
similar substances (except for Products sold as resistant to such substances, but only to the
extent the damage was not caused by incorrectly securing the phone's protective elements or
subjecting the Product to conditions beyond its stated specifications or limits); (iii) use of the
Products for commercial rental purposes; or (iv) external causes or acts which are not the fault
of Motorola, including but not limited to flood, fire, earthquake, tornado or other acts of God,
are excluded from coverage.
(j) Products that have been refurbished, reconditioned, or remanufactured, except for
Products repaired or replaced pursuant to the terms of this Limited Warranty.
If damage is outside the scope of warranty coverage, repair services may be available, but all
costs associated with such out of warranty repair will be your responsibility.
What Other Limitations are There?
•
TO THE EXTENT PERMITTED BY APPLICABLE LAW, THIS LIMITED WARRANTY AND THE
REMEDIES SET FORTH HEREIN ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES
AND REMEDIES, WHETHER ORAL OR WRITTEN, STATUTORY, EXPRESS OR IMPLIED. NO
ORAL OR WRITTEN REPRESENTATIONS MADE BY MOTOROLA OR ANY SELLER, RESELLER
OR DISTRIBUTOR OF THE PRODUCTS, INCLUDING EMPLOYEES AND AGENTS THEREOF,
SHALL CREATE ANY ADDITIONAL WARRANTY OBLIGATIONS, INCREASE THE SCOPE, OR
OTHERWISE MODIFY IN ANY MANNER THE TERMS OF THIS LIMITED WARRANTY.
TO THE EXTENT PERMITTED BY APPLICABLE LAW, MOTOROLA SPECIFICALLY DISCLAIMS
ANY AND ALL STATUTORY OR IMPLIED WARRANTIES, INCLUDING, WITHOUT
(e) Unauthorized Service or Modification. Defects or damage resulting from service,
testing, adjustment, installation, maintenance, alteration, or modification in any way, including
but not limited to tampering with or altering the software, by someone other than Motorola, or
•
LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR
74
Safety, Regulatory & Legal
PURPOSE, NONINFRINGEMENT AND ALL WARRANTIES AGAINST HIDDEN OR LATENT
DEFECTS. WHERE SUCH STATUTORY OR IMPLIED WARRANTIES CANNOT LAWFULLY BE
DISCLAIMED, THEN TO THE EXTENT PERMITTED BY LAW, ALL SUCH WARRANTIES SHALL
BE LIMITED IN DURATION TO THE DURATION OF THE EXPRESS LIMITED WARRANTY
CONTAINED HEREIN AND THE REMEDIES OF REPAIR, REPLACEMENT, OR REFUND AS
DETERMINED BY MOTOROLA IN ITS SOLE DISCRETION SHALL BE THE EXCLUSIVE
REMEDY OF THE CONSUMER.
TO THE EXTENT PERMITTED BY APPLICABLE LAW, MOTOROLA DOES NOT WARRANT
THAT THE OPERATION OF ANY PRODUCTS OR SOFTWARE COVERED UNDER THIS LIMITED
WARRANTY WILL MEET YOUR REQUIREMENTS, WORK IN COMBINATION WITH ANY
HARDWARE OR SOFTWARE APPLICATIONS OR THIRD PARTY SERVICES, BE
UNINTERRUPTED, ERROR-FREE, OR WITHOUT RISK TO, OR LOSS OF, ANY INFORMATION,
DATA, SOFTWARE OR APPLICATIONS CONTAINED THEREIN, OR THAT DEFECTS IN THE
PRODUCTS OR SOFTWARE WILL BE CORRECTED.
TO THE EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL MOTOROLA BE
LIABLE, WHETHER IN CONTRACT, TORT OR UNDER OTHER LEGAL THEORY (INCLUDING
NEGLIGENCE), FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCTS,
OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY
KIND, OR LOSS OF REVENUE OR PROFITS; LOSS OF BUSINESS; BUSINESS INTERRUPTION;
LOSS OF OPPORTUNITY; LOSS OF GOODWILL; LOSS OF REPUTATION; LOSS OF, DAMAGE
TO, OR CORRUPTION OF INFORMATION, DATA, SOFTWARE OR APPLICATIONS
(INCLUDING ANY COSTS ASSOCIATED WITH RECOVERING, PROGRAMMING, OR
REPRODUCING ANY INFORMATION, DATA, SOFTWARE OR APPLICATIONS STORED ON OR
USED WITH MOTOROLA PRODUCTS, OR ANY FAILURE TO MAINTAIN THE
CONFIDENTIALITY OF ANY INFORMATION OR DATA STORED ON THE PRODUCTS); OR
OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE ABILITY OR
INABILITY TO USE THE PRODUCTS.
OR OTHER APPLICATIONS PLEASE CREATE A BACK UP BEFORE YOU DELIVER YOUR
PRODUCT FOR WARRANTY SERVICE, REMOVE ANY CONFIDENTIAL, PROPRIETARY OR
PERSONAL INFORMATION AND DISABLE ANY SECURITY PASSWORDS. YOU WILL BE
RESPONSIBLE FOR REINSTALLING ALL SUCH INFORMATION, DATA, SOFTWARE, OTHER
APPLICATIONS AND PASSWORDS. MOTOROLA AND/OR ITS AUTHORIZED SERVICE
CENTERS ARE NOT RESPONSIBLE FOR THE LOSS OR MISUSE OF ANY DATA, FILES,
CONTENT, APPLICATIONS AND PROGRAMS WHEN THE PRODUCT IS DELIVERED FOR
WARRANTY SERVICE. YOUR PRODUCT OR A REPLACEMENT PRODUCT WILL BE
RETURNED TO YOU AS YOUR PRODUCT WAS CONFIGURED WHEN ORIGINALLY
PURCHASED, SUBJECT TO APPLICABLE SOFTWARE UPDATES. MOTOROLA MAY INSTALL
OPERATING SYSTEM SOFTWARE UPDATES AS PART OF WARRANTY SERVICE THAT MAY
PREVENT THE PRODUCT FROM REVERTING TO AN EARLIER VERSION OF THE OPERATING
SYSTEM SOFTWARE. THIRD PARTY APPLICATIONS INSTALLED ON THE PRODUCT MAY
NOT BE COMPATIBLE OR WORK WITH THE PRODUCT AS A RESULT OF THE OPERATING
SYSTEM SOFTWARE UPDATE. MOTOROLA AND ITS AUTHORIZED SERVICE CENTERS ARE
NOT RESPONSIBLE FOR THE LOSS OF, OR INABILITY TO USE, SUCH INFORMATION, DATA,
SOFTWARE OR OTHER APPLICATIONS.
WARNING AGAINST UNLOCKING THE BOOTLOADER OR ALTERING A PRODUCT'S
OPERATING SYSTEM SOFTWARE: MOTOROLA STRONGLY RECOMMENDS AGAINST
ALTERING A PRODUCT'S OPERATING SYSTEM, WHICH INCLUDES UNLOCKING THE
BOOTLOADER, ROOTING A DEVICE OR RUNNING ANY OPERATING SOFTWARE OTHER
THAN THE APPROVED VERSIONS ISSUED BY MOTOROLA AND ITS PARTNERS. SUCH
ALTERATIONS MAY PERMANENTLY DAMAGE YOUR PRODUCT, CAUSE YOUR PRODUCT
TO BE UNSAFE AND/OR CAUSE YOUR PRODUCT TO MALFUNCTION. IN SUCH CASES,
NEITHER THE PRODUCT NOR ANY DAMAGE RESULTING THEREFROM WILL BE COVERED
BY THIS WARRANTY.
•
•
•
•
IMPORTANT FCC INFORMATION: YOU MUST NOT MAKE OR ENABLE ANY CHANGES
TO THE PRODUCT THAT WILL IMPACT ITS FCC GRANT OF EQUIPMENT AUTHORIZATION.
THE FCC GRANT IS BASED ON THE PRODUCT'S EMISSION, MODULATION, AND
TRANSMISSION CHARACTERISTICS, INCLUDING: POWER LEVELS, OPERATING
FREQUENCIES AND BANDWIDTHS, SAR LEVELS, DUTY-CYCLE, TRANSMISSION MODES
(E.G., CDMA, GSM), AND INTENDED METHOD OF USING THE PRODUCT (E.G., HOW THE
PRODUCT IS HELD OR USED IN PROXIMITY TO THE BODY). A CHANGE TO ANY OF THESE
FACTORS WILL INVALIDATE THE FCC GRANT. IT IS ILLEGAL TO OPERATE A
•
•
SOME STATES OR JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR THE EXCLUSION OR LIMITATION ON
THE LENGTH OF AN IMPLIED WARRANTY, OR THE LIMITATION OR EXCLUSION OF
DAMAGES FOR PERSONAL INJURIES CAUSED BY NEGLIGENCE, SO THE ABOVE
LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU
SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM
STATE OR JURISDICTION.
DATA BACKUP: ALL INFORMATION, DATA, SOFTWARE OR OTHER APPLICATIONS,
INCLUDING BUT NOT LIMITED TO PERSONAL CONTACTS, ADDRESS BOOKS, PICTURES,
MUSIC AND GAMES WILL BE ERASED DURING THE REPAIR PROCESS, AND CAN NOT BE
REINSTALLED BY MOTOROLA. TO AVOID LOSING SUCH INFORMATION, DATA, SOFTWARE
TRANSMITTING PRODUCT WITHOUT A VALID GRANT.
Safety, Regulatory & Legal
75
Copyright & Trademarks
Copyright
&
Trademarks
Motorola Mobility LLC
Consumer Advocacy Office
600 N US Hwy 45
Libertyville, IL 60048
Note: Do not ship your product to the above address. If you need to return your product for
repairs, replacement, or warranty service, please contact the Motorola Customer Support
Center at:
1-800-734-5870 (United States)
1-888-390-6456 (TTY/TDD United States for hearing impaired)
1-800-461-4575 (Canada)
Certain features, services and applications are network dependent and may not be available in
all areas; additional terms, conditions and/or charges may apply. Contact your service provider
for details.
All features, functionality, and other product specifications, as well as the information
contained in this guide, are based upon the latest available information and believed to be
accurate at the time of printing. Motorola reserves the right to change or modify any
information or specifications without notice or obligation.
Note: The images in this guide are examples only.
MOTOROLA and the Stylized M Logo are trademarks or registered trademarks of Motorola
Trademark Holdings, LLC. Android, Google and other trademarks are owned by Google Inc. The
Android robot is reproduced or modified from work created and shared by Google and used
according to terms described in the Creative Commons 3.0 Attribution License. DROID is a
trademark of Lucasfilm Ltd. and its related companies. Used under license. All other product or
service names are the property of their respective owners.
© 2012 Motorola Mobility LLC. All rights reserved.
Caution: Motorola does not take responsibility for changes/modification to the transceiver.
Product ID: DROID RAZR HD (Model XT926) and DROID RAZR MAXX HD (Model XT926M)
Manual Number: 68016987001-B
76
Safety, Regulatory & Legal
|