Motorola V16 User Manual

Guidelines for Updating Motorola Q Software

IMPORTANT NOTES:

•

Motorola Software Update will largely return your Q settings to “new” condition. Personal information

like contacts, calendar, etc., will be backed up and restored; however, Motorola Software Update

cannot back up and restore third-party applications and other copyrighted material. You will need to

reload third-party applications after updating your Q software, reset ringtones, and re-establish other

personal settings including any personal e-mail accounts.

•

The update process will remove any purchased content that resides solely on your Q, including

downloaded ringtones, games or wallpaper. Please use ActiveSync (Windows 2000/XP users) or

Windows Mobile Device Center (Windows Vista users) to back up this content prior to updating your

Q. Data stored in removable miniSD™ cards will be left untouched during the Motorola Software

Update.

BEFORE YOU UPDATE, CHECK OFF THESE ITEMS TO BE SURE YOU’RE READY

□ Enterprise Users – contact your IT department before updating your Q software.

•

If you access a virtual private network (VPN), please disconnect before you attempt your update.

□ Check your PC – Is it ready?

Your PC must have Windows Vista (32-bit), Windows XP Service Pack 2 or Windows 2000 Service Pack

4 to run the update.

•

To check, click the links below or paste them in your browser address bar. If you need to, you can

download the Service Packs from these sites. Updating your PC may take up to an hour or more.

□ Do not use a hub or docking station with your PC when performing an update.

□ Make sure you have the synching cable that came with your Q. Motorola Software Update

will advise you when to connect your device.

□ Windows Vista Users: You must install Windows Mobile Device Center via the link below.

Please perform this step even if you have this pre-installed on your PC.

Windows Mobile Device Center is the new name in Windows Vista replacing Microsoft ActiveSync®,

and provides overall device management features for your Windows Mobile powered devices for

Windows Vista. Previous versions of Microsoft ActiveSync will not install or run on Windows Vista. All

of the features previously available in Microsoft ActiveSync are available in Windows Mobile Device

Center, including setting up your desktop partnership and synchronization with the desktop. NOTE:

Motorola Software Update currently only supports the 32 bit Vista operating system.

•

Click the link below to download Windows Mobile Device Center (32 Bit)

□ Windows 2000/XP Users: You must have installed and set up ActiveSync. Version 4.5 or

later is needed.

•

Many Q users have used ActiveSync and established a relationship between their Q and PC. If you

have not, an ActiveSync CD shipped with your Q, along with a quick reference installation guide. Or,

V16