DIGITAL WIRELESS
TELEPHONE
User's Guide >
Welcome
Welcome to the world of Motorola digital wireless
communications! We are pleased that you have chosen the
Motorola Model 280 wireless phone.
Power Key
Earpiece
Antenna
Display
Menu Key
Headset Jack
Insert headset
accessory.
Voice Key
Record voice notes,
phonebook and
shortcut names.
Volume Keys
Adjust earpiece
and ringer volume.
Right Soft Key
Perform functions
identified by right
display prompt.
Left Soft Key
Perform functions
identified by left
display prompt.
Send Key
Send and answer
calls, view recent
dialed calls list.
End Key
End phone calls,
exit menu system.
4-Way
Navigation Key
Scroll through
menus and lists,
set feature values.
Accessory
Connector Port
Insert charger and
phone accessories.
Microphone
1
Personal Communications Sector
600 North U.S. Highway 45
Libertyville, Illinois 60048
1-800-331-6456 (United States)
1-888-390-6456 (TTY/TDD United States)
1-800-461-4575 (Canada)
www.motorola.com(United States)
www.motorola.ca(Canada)
MOTOROLA, the Stylized M Logo and all other trademarks indicated as
such herein are trademarks of Motorola, Inc. ® Reg. U.S. Pat. & Tm. Off.
TrueSync, Sidekick, Starfish and the Stylized Starfish Logo are registered
trademarks of Starfish Software, Inc., a wholly owned independent
subsidiary of Motorola, Inc. All other product or service names are the
property of their respective owners.
© 2001 Motorola, Inc. All rights reserved. Printed in the U.S.A.
Software Copyright Notice
The Motorola products described in this manual may include
copyrighted Motorola and third party software stored in semiconductor
memories or other media. Laws in the United States and other countries
preserve for Motorola and third party software providers certain
exclusive rights for copyrighted software, such as the exclusive rights to
distribute or reproduce the copyrighted software. Accordingly, any
copyrighted software contained in the Motorola products may not be
modified, reverse-engineered, distributed, or reproduced in any manner
to the extent allowed by law. Furthermore, the purchase of the
Motorola products shall not be deemed to grant either directly or by
implication, estoppel, or otherwise, any license under the copyrights,
patents, or patent applications of Motorola or any third party software
provider, except for the normal, non-exclusive, royalty-free license to use
that arises by operation of law in the sale of a product.
Manual number: 6809438A11-O
Cover number:
8988485L49-O
2
Menu Map
Main Menu
• Recent Calls
• Received Calls
• Dialed Calls
• Notepad
Note: This is the standard phone
menu layout. You or your service
provider may have changed the
menu layout or changed some
feature names. Not all features
may be available for all users.
• Call Times
• Call Cost
• Service Dial
• Fixed Dial
• Phonebook
• Datebook
• Quick Dial
• Radio
For example, the Radio feature on
the main menu (left) is displayed
only when the optional FM Stereo
Radio Headset accessory is
plugged into the accessory
connector port on your phone (see
phone illustration, page 1).
• Messages
• Voicemail
• Text Msgs
• Browser Alerts
• Info Services
• Quick Notes
• Outbox
Shortcuts
Change display zoom:
Press
M, then
• Drafts
press and hold
M
• Shortcuts
• Voice Notes
• SIM Applications
• Browser
• Calculator
• Games
Lock/unlock keypad:
Press M *
Display my phone number:
Press M #
Go to dialed calls list:
• Settings
Press
N
(see next page)
Exit menu system:
Press
O
3
Settings Menu
• Ring/Vibrate
• Alert
• Alert Detail
• My Tones
• Call Forward
• Voice Calls
• Security
• Phone Lock
• Lock Keypad
• Lock Application
• Fixed Dial
• Call Barring
• SIM Pin
• Fax Calls
• New Passwords
• Other Settings
• Personalize
• Main Menu
• Keys
• Data Calls
• Cancel All
• Forward Status
• Phone Status
• My Tel. Numbers
• Credit Info/Available
• Active Line
• Battery Meter
• Other Information
• Connection
• IrDA Link
• Browser Setup
• In-Call Setup
• In-Call Timer
• Call Cost Setup
• My Caller ID
• Talk and Fax
• Answer Options
• Call Waiting
• Greeting
• Quick Dial
• Initial Setup
• Time and Date
• 1-Touch Dial
• Auto Redial
• Backlight
• Zoom
• Scroll
• Animation
• Language
• Battery Save
• Contrast Setting
• DTMF
• Master Reset
• Master Clear
• Network
• Car Settings
• Headset
4
Contents
About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Safety and General Information. . . . . . . . . . . . . . . . . . . 12
Receiving a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Displaying Your Phone Number . . . . . . . . . . . . . . . . . . . . 26
About Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Changing the Zoom Setting . . . . . . . . . . . . . . . . . . . . . . . 30
Volume Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
4-Way Navigation Key . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Battery Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Sending and Receiving Calls. . . . . . . . . . . . . . . . . . . . . . 34
Redialing a Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Using Automatic Redial . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Returning an Unanswered Call . . . . . . . . . . . . . . . . . . . . . 36
Dialing an Emergency Number . . . . . . . . . . . . . . . . . . . . . 36
Entering Numbers in the Notepad . . . . . . . . . . . . . . . . . . 37
Terminating an Incoming Call . . . . . . . . . . . . . . . . . . . . . . 37
5
Contents
Tap Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Symbol Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Predictive Text Entry with iTAP™ Software . . . . . . . . . . . . 58
Menu Feature Descriptions. . . . . . . . . . . . . . . . . . . . . . . 63
Recent Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Viewing the Received Calls or Dialed Calls List . . . . . . . . . 79
Using the Notepad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Viewing and Resetting Call Timers . . . . . . . . . . . . . . . . . . 83
Viewing and Resetting Call Costs . . . . . . . . . . . . . . . . . . . 84
Phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Fields in a Phonebook Entry . . . . . . . . . . . . . . . . . . . . . . . 87
Storing a Phonebook Entry . . . . . . . . . . . . . . . . . . . . . . . 88
Recording a Voice Name For a Phonebook Entry . . . . . . . . 91
Dialing a Phonebook Entry . . . . . . . . . . . . . . . . . . . . . . . . 92
6
Contents
Editing a Phonebook Entry . . . . . . . . . . . . . . . . . . . . . . . . 93
Deleting a Phonebook Entry . . . . . . . . . . . . . . . . . . . . . . . 94
94
Checking Phonebook Capacity . . . . . . . . . . . . . . . . . . . . . 97
Synchronizing with TrueSync Software . . . . . . . . . . . . . . . 98
Setting Up the Phonebook . . . . . . . . . . . . . . . . . . . . . . . . 98
Day View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Turning the Radio On and Off . . . . . . . . . . . . . . . . . . . . 106
Tuning a Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Storing a Preset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Selecting a Preset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Sending and Receiving Calls With the Radio On . . . . . . . 107
Messages—Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Storing Your Voicemail Number . . . . . . . . . . . . . . . . . . . 109
Receiving a New Voicemail Message . . . . . . . . . . . . . . . 109
Listening to a Voicemail Message . . . . . . . . . . . . . . . . . . 110
Messages—Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Setting Up the Text Message Inbox . . . . . . . . . . . . . . . . . 111
Receiving a Text Message . . . . . . . . . . . . . . . . . . . . . . . 113
Reading, Locking, or Deleting a Text Message . . . . . . . . . 114
Sending a Text Message . . . . . . . . . . . . . . . . . . . . . . . . . 116
7
Contents
Interacting With Web Pages . . . . . . . . . . . . . . . . . . . . . . 132
Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Calculating Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Converting Currency . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Games . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Selecting and Starting a New Game . . . . . . . . . . . . . . . . 136
Ending a Game . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Playing a Game . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Adjusting Your Settings. . . . . . . . . . . . . . . . . . . . . . . . . 141
Ring/Vibrate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Reordering Menu Items . . . . . . . . . . . . . . . . . . . . . . . . . 151
Customizing a Soft Key Function . . . . . . . . . . . . . . . . . . 151
8
Contents
Data and Fax Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Sending a Data or Fax Call . . . . . . . . . . . . . . . . . . . . . . . 158
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Assigning a New Code or Password . . . . . . . . . . . . . . . . 162
If You Forget a Code or Password . . . . . . . . . . . . . . . . . . 163
Locking and Unlocking Your Phone . . . . . . . . . . . . . . . . 164
Locking and Unlocking Your Keypad . . . . . . . . . . . . . . . . 165
Barring Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Protecting the SIM Card . . . . . . . . . . . . . . . . . . . . . . . . . 166
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Specific Absorption Rate Data . . . . . . . . . . . . . . . . . . . 179
Additional Health and Safety Information . . . . . . . . . 182
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Export Law Assurances . . . . . . . . . . . . . . . . . . . . . . . . . 199
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
Wireless Phone Safety Tips . . . . . . . . . . . . . . . . . . . . . . 215
9
AboutThis Guide
UsingYour Phone’s Features
This user guide introduces you to the many features in your
Motorola wireless phone. A reference guide for your phone is
also available that explains the phone’s features in more detail.
To obtain a copy of the reference guide or another copy of this
user guide, see the Motorola Web site at:
http://motorola.com/consumer/manuals(United States)
http://www.motorola.ca/manuals(Canada)
or contact the Motorola Customer Call Center at
1-800-331-6456 in the United States or 1-800-461-4575 in
Canada.
NavigatingTo a Menu Feature
You can access many of your phone’s features through the menu
system.This guide shows you how to navigate to a specific menu
feature as follows:
Find the Feature
M > Recent Calls
> Dialed Calls
The > symbol means that you should scroll to and select the
feature. This example shows that you must press M, scroll to
and select Recent Calls, then scroll to and select Dialed Calls
to view the dialed calls list.
10
About This Guide
Optional Features
Features marked with this label are optional network,
SIM card, and/or subscription-dependent features.
These features may not be offered by all service
providers in all geographical areas. Contact your
service provider for information about availability.
Optional Accessories
Features marked with this label require the use of an
optional Motorola Original™ accessory.
11
Safety and General
Information
IMPORTANT INFORMATION ON SAFE AND EFFICIENT
OPERATION. READ THIS INFORMATION BEFORE USING YOUR
PHONE.
RF Operational Characteristics
Your phone contains a transmitter and a receiver. When it is ON,
it receives and transmits radio frequency (RF) energy. The phone
is capable of transmitting in the frequency ranges of 880 MHz to
915 MHz, 1710 MHz to 1785 MHz, and 1850 MHz to 1910 MHz
in digital mode.
When you communicate with your phone, the system handling
your call controls the power levels at which your phone
transmits.The output power level typically may vary over a range
from 0.0 watts to 1.58 watts in digital mode for the 900MHz
band, 0.0 watts to 1.00 watts in digital mode for the 1800MHz
band, and 0.0 watts to 0.80 watts in digital mode for the
1900MHz band.
ExposureTo Radio Frequency Energy
Your Motorola phone is designed to comply with the following
national and international standards and guidelines regarding
exposure of human beings to radio frequency electromagnetic
energy (EME):
• United States Federal Communications Commission, Code
of Regulations; 47 CFR part 2 sub-part J
12
Safety and General Information
• American National Standards Institute (ANSI) / Institute of
Electrical and Electronic Engineers (IEEE) C95. 1-1992
• Institute of Electrical and Electronic Engineers (IEEE)
C95.1-1999 Edition
• National Council on Radiation Protection and
Measurements (NCRP) of the United States, Report 86,
1986
• International Commission on Non-Ionizing Radiation
Protection (ICNIRP) 1998
• Ministry of Health (Canada) Safety Code 6. Limits of Human
Exposure to Radiofrequency Electromagnetic Fields in the
Frequency Range from 3 kHz to 300 GHz, 1999
• Australian Communications Authority
Radiocommunications (Electromagnetic Radiation-Human
Exposure) Standard 1999
To assure optimal phone performance and make sure human
exposure to radio frequency electromagnetic energy is within the
guidelines set forth in the above standards, always adhere to the
following procedures:
Portable Phone Operation and EME
Exposure
Antenna Care
Use only the supplied or an approved replacement
antenna. Unauthorized antennas, modifications, or
13
Safety and General Information
attachments could damage the phone and may violate FCC
regulations.
Do NOT hold the antenna when the phone is in use.
Holding the antenna affects call quality and may cause the
phone to operate at a higher power level than needed.
Phone Operation
When placing or receiving a phone call, hold your phone as you
would a wireline telephone. Speak directly into the
microphone.
Body-Worn Operation
To maintain compliance with FCC/Health Canada RF exposure
guidelines, if you wear a phone on your body when transmitting,
always place the phone in a Motorola-supplied or approved
clip, holder, holster, case, or body harness for this
product. Use of non-Motorola-approved accessories may
exceed FCC/Health Canada RF exposure guidelines. If you do
not use a body-worn accessory, and are not holding the
phone in the normal use position at the ear, ensure the
phone and its antenna are at least one inch
(2.5 centimeters) from your body when transmitting.
Data Operation
When using any data feature of the phone, with or without an
accessory cable, position the phone and its antenna at
least one inch (2.5 centimeters) from your body.
14
Safety and General Information
Approved Accessories
For a list of approved Motorola accessories, visit our website at
www.motorola.com
.
Electromagnetic Interference/
Compatibility
Note: Nearly every electronic device is susceptible to
electromagnetic interference (EMI) if inadequately shielded,
designed, or otherwise configured for electromagnetic
compatibility.
Facilities
To avoid electromagnetic interference and/or compatibility
conflicts, turn off your phone in any facility where posted notices
instruct you to do so. Hospitals or health care facilities may be
using equipment that is sensitive to external RF energy.
Aircraft
When instructed to do so, turn off your phone when on board an
aircraft. Any use of a phone must be in accordance with
applicable regulations per airline crew instructions.
Medical Devices
Pacemakers
The Advanced Medical Technology Association recommends that
a minimum separation of 6 inches (15 centimeters) be
maintained between a handheld wireless phone and a
pacemaker. These recommendations are consistent with the
15
Safety and General Information
independent research by, and recommendations of, the United
States Food and Drug Administration.
Persons with pacemakers should:
• ALWAYS keep the phone more than six inches
(15 centimeters) from your pacemaker when the phone is
turned ON.
• NOT carry the phone in the breast pocket.
• use the ear opposite the pacemaker to minimize the
potential for interference.
• turn OFF the phone immediately if you have any reason to
suspect that interference is taking place.
Hearing Aids
Some digital wireless phones may interfere with some hearing
aids. In the event of such interference, you may want to consult
your hearing aid manufacturer to discuss alternatives.
Other Medical Devices
If you use any other personal medical device, consult the
manufacturer of your device to determine if it is adequately
shielded from RF energy. Your physician may be able to assist
you in obtaining this information.
Safety and General
UseWhile Driving
Check the laws and regulations on the use of phones in the area
where you drive. Always obey them.
16
Safety and General Information
When using your phone while driving, please:
• give full attention to driving and to the road.
• use hands-free operation, if available.
• pull off the road and park before making or answering a
call if driving conditions so require.
Operational Warnings
ForVehiclesWith an Air Bag
Do not place a portable phone in the area over an air bag or in
the air bag deployment area. Air bags inflate with great force. If
a portable phone is placed in the air bag deployment area and
the air bag inflates, the phone may be propelled with great force
and cause serious injury to occupants of the vehicle.
Potentially Explosive Atmospheres
Turn off your phone prior to entering any area with a potentially
explosive atmosphere, unless the phone is a model specifically
identified as being “Intrinsically Safe.” Do not remove, install, or
charge batteries in such areas. Sparks in a potentially explosive
atmosphere can cause an explosion or fire resulting in bodily
injury or even death.
Note:The areas with potentially explosive atmospheres referred
to above include fueling areas such as below decks on boats,
fuel or chemical transfer or storage facilities, areas where the air
contains chemicals or particles, such as grain, dust, or metal
powders, and any other area where you would normally be
17
Safety and General Information
advised to turn off your vehicle engine. Areas with potentially
explosive atmospheres are often but not always posted.
Blasting Caps and Areas
To avoid possible interference with blasting operations, turn OFF
your phone when you are near electrical blasting caps, in a
blasting area, or in areas posted:“Turn off two-way radio.” Obey
all signs and instructions.
Operational Cautions
Antennas
Do not use any portable phone that has a damaged
antenna. If a damaged antenna comes into contact with your
skin, a minor burn can result.
Batteries
All batteries can cause property damage and/or bodily injury
such as burns if a conductive material such as jewelry, keys, or
beaded chains touches exposed terminals. The conductive
material may complete an electrical circuit (short circuit) and
become quite hot. Exercise care in handling any charged battery,
particularly when placing it inside a pocket, purse, or other
container with metal objects.
ITC01-076
18
Getting Started
What’s in the Box?
Your digital wireless phone typically comes equipped with a
battery and a charger. Other accessory options can customize
your phone for maximum performance and portability.
To purchase Motorola Original™ accessories, please contact the
Motorola Customer Call Center at 1-800-331-6456 in the
United States or 1-800-461-4575 in Canada.
Installing the SIM Card
Your SIM (Subscriber Identity Module) card contains your phone
number, service details, and phonebook/message memory. It is
stored in a recess in the battery compartment.
Caution: Do not bend or scratch your SIM card. Avoid exposing
your SIM card to static electricity, water, or dirt.
DoThis
1
If the phone’s battery
door is already in place,
push down the battery
door release latch, then
slide the door down and
lift off.
Release
latch
19
Getting Started
DoThis
2
Slide the SIM card door
to the left and lift open.
3
Insert the SIM card into
the SIM card door with
the notch in the upper
right corner and the gold
plate facing down.
4
5
Close the SIM card door
and slide it to the right to
lock the SIM card in
place.
Install the battery as described in the following section.
Installing the Battery
Before you can use your phone, you need to install and charge
the battery.
20
Getting Started
Your phone is designed to be used only with Motorola
Original batteries and accessories.We recommend that
you store batteries in their protective cases when not
in use.
DoThis
1
Remove the battery from its protective clear plastic case.
2
If the phone’s battery
door is already in place,
push down the battery
door release latch, then
slide the door down and
lift off.
Release
latch
3
4
Insert the battery, printed
arrow first, into the
battery compartment and
push down.
Replace the battery door,
then slide the door up
until it clicks into place.
21
Getting Started
Charging the Battery
Before you can use your phone, you need to install and charge
the battery.
DoThis
1
Plug the travel charger
into your phone with the
release tab facing up.
2
3
Plug the other end of the travel charger into the
appropriate electrical outlet.
When your phone indicates that the battery is fully
charged (Charge Complete), press the release tab and
remove the travel charger.
Note:When you charge the battery, the battery level indicator in
the upper right corner of the display shows how much of the
charging process is complete. See the “Battery Level Indicator”
item on page 29.
23
Getting Started
TurningYour Phone On
DoThis
To
1
Press and hold P
(the power key)
turn on your phone
Power
key
2
If necessary, enter
your SIM card PIN
code and press
OK (+)
unlock your SIM card
Caution: If you enter an
incorrect PIN code three times in
a row, your SIM card is disabled
and your phone displays the
message SIM Blocked. (For more
information, see “Protecting the
SIM Card” on page 166.)
3
If necessary, enter
your four-digit unlock
code and press
OK (+)
unlock your phone
The unlock code is originally set
to 1234. Your service provider
may change this number before
you receive your phone.
24
Getting Started
Sending a Call
To call a number, your phone must be turned on, have a SIM
card inserted, be unlocked, and have a network connection with
adequate signal strength.
Press
To
1
keypad keys
dial the phone number (up to 32
digits)
Tip: If you make a mistake, press
DELETE (-) to delete the last digit,
or press and hold DELETE (-) to
clear all digits.
send the call
2
N (send key)
Note: You can make an emergency call even when the phone is
locked, or when a SIM card is not inserted. See “Sending and
Receiving Calls” on page 34.
Ending a Call
Press
To
end the call
O (end key)
25
Getting Started
Receiving a Call
To receive a call, your phone must be turned on, have a SIM card
inserted, and have a network connection with adequate signal
strength. If your phone is locked, you must unlock the phone to
answer the call.
Note: Your phone cannot receive calls when your SIM card is
locked.
When you receive a call, your phone rings and/or vibrates and
displays an incoming call message.
Press
To
answer the call
N or ANSWER (+)
DisplayingYour Phone Number
From the idle display:
Press
To
M #
see your phone number
Note: Your phone number must be programmed on your SIM
card in order to use this feature.
26
AboutYour Phone
See page 1 for a diagram of your phone that describes basic
phone components.
Display
The top section of the display shows phone status indicators.The
following illustration shows some of the common indicators that
you may see at the top of the display when using your phone.
Messages, phone numbers, and menu options appear in the
middle of the display. Text labels at the bottom corners of the
display show the current soft key functions.A e (menu) indicator
in the bottom center of the display indicates that you can open
the main menu or a feature sub-menu to see more options. For
more information about the soft key and menu key labels, see
“Using the Menu” on page 48.
Some of the phone functions described in this guide must be
performed from the idle display. The term idle display refers to
the standard display that you see when your phone is on and
ready to use, when you are not on a call or using the menu
system.
27
About Your Phone
—
–
In Use
˜
Roam
™
Message Waiting
Indicator
Indicator
Indicator
š
Voice Message
Waiting Indicator
Signal
Strength
Indicator
›
Battery
Level
Indicator
12:00am
GPRS
➓
ž
Alert
Setting
Indicator
œ
GPRS
Indicators
Clock
Menu
Indicator
– Signal Strength Indicator Shows the strength of your
phone’s connection with the network.
Strong
No signal
5
4
3
2
1
j
You cannot send or receive calls when the “no signal” indicator
is displayed.
— In Use Indicator Appears when a call is in progress.
28
About Your Phone
˜ Roam Indicator Appears when your phone uses
another network system outside your home network.
When you leave your home network area, your
phone roams or seeks another network.
™ Message Waiting Indicator Appears when
your phone receives a text message.
š Voice Message Waiting Indicator Appears
when you receive a voicemail message.
› Battery Level Indicator Shows the amount of charge left
in your battery. The more segments visible, the greater the
charge.
High
Empty
E
D
C
B
Recharge your battery as soon as possible when you see the
Low Battery warning message.
Note: When you charge the battery, the battery level indicator
instead shows how much of the charging process is complete.
See “Charging the Battery” on page 23.
œ GPRS Indicators Your service provider may use
one of these indicators to indicate that a GPRS
packet data connection is active. This type of
connection may be used by your service provider to
allow faster data transfer speeds. The GPRS indicator does not
mean that you are in a call; it indicates only that you are
registered on the network via a GPRS connection.
29
About Your Phone
Menu Indicator Indicates that you can press M to open
a menu. See “Using the Menu” on page 48.
ž Clock Shows the current time.
➓ Alert Setting Indicator Shows the current selected alert
profile. The default alert setting is a ringer.
Loud ring
Vibrate
Silent
Soft ring
w
y
t
x
u
Ring and vibrate
Changing the Zoom Setting
You can set your phone’s display to show either six lines or four
lines of text plus soft key labels. Six lines of text display more
information, while four lines increase text size.
To change the display view, press M once, then press and
hold M again within two seconds of the first press.
You can also adjust the zoom setting from the menu. See the
“Zoom” option on page 76.
Volume Keys
Use the upper and lower
volume keys to adjust your
Volume
keys
30
About Your Phone
phone’s earpiece and ringer volume, and to mute the incoming
call alert.
When
Press
To
you are in a call
volume keys increase or decrease
earpiece speaker
volume
the idle display is
showing
volume keys increase or decrease
ringer volume
You can also use the volume keys to scroll up or down through
menus and lists.
To change keypad volume, see “Customize an Alert Profile” on
page 142.
4-Way
Navigation Key
The 4-way navigation key
4-way
navigation
key
is a joystick that you use
to move through the
menu. It lets you adjust feature settings by pressing the key in
the desired direction.
Tip: Down and up are your primary movements within menus.
Right and left are available for shortcuts (advancing through
choices), datebook, adjusting settings (such as contrast or key
volume), and when entering or editing text.
31
About Your Phone
Battery Use
Caution: To prevent injuries or burns, do not allow metal
objects to contact or short-circuit the battery terminals.
To maximize your battery’s performance:
• Always use Motorola Original™ batteries and battery
chargers. The phone warranty does not cover damage
caused from using non-Motorola batteries and/or battery
chargers.
• New batteries or batteries that have been stored for long
periods of time may require a longer charge time.
• Maintain the battery at or near room temperature when
charging.
• Do not expose batteries to temperatures below -10°C
(14°F) or above 45°C (113°F).Always take your phone with
you when you leave your vehicle.
• When you do not intend to use a battery for a while, store it
uncharged in a cool, dark, dry place, such as a refrigerator.
• Over extended periods of time, batteries gradually wear
down and require longer charging times. This is normal. If
you charge your battery regularly and notice a decrease in
talk time or an increase in charging time, then it is probably
time to purchase a new battery.
• The more you talk on the phone or use phone features (like
sending text messages), the less standby time your battery
has.
32
About Your Phone
The rechargeable batteries that power this product
must be disposed of properly and may need to be
recycled. Refer to your battery’s label for battery type.
Contact your local recycling center for proper disposal methods.
Never dispose of batteries in a fire because they may explode.
33
Sending and Receiving Calls
For basic instructions on how to send a call, end a call, and
receive a call, see pages 25–26 of the “Getting Started” section.
This chapter describes features that help you send and receive
calls with your phone. For information about other call-related
phone functions, see “Recent Calls” on page 79 and “Data and
Fax Calls” on page 155.
Redialing a Number
You can redial a previously dialed phone number, whether the
call was connected or busy. From the idle display:
Press
To
go directly to the dialed calls list
1
2
3
N
S
N
scroll to the entry you want to call
redial the highlighted number
Using Automatic Redial
If you receive a busy signal, your phone displays the
message Call Failed.
When automatic redial is turned on, your phone
automatically makes a number of redial attempts
until the call goes through. When the call goes through, your
phone rings or vibrates one time, displays the message
Redial Successful, and then connects the call.
34
Sending and Receiving Calls
You must turn on automatic redial to use this feature. See the
“Auto Redial” option on page 76 to turn on automatic redial.
When automatic redial is turned off, you can manually activate
the feature to redial a phone number. When you hear a busy
signal and see the Call Failed message:
Press
To
activate automatic redial
N or RETRY (+)
Caller ID
The calling line identification (caller ID) feature lets
you see who is calling before you answer.
• If the caller’s name is stored in your phonebook, the phone
automatically displays the name. Otherwise, the phone
displays the caller’s phone number.
• If caller ID information is not available, your phone displays
the message Incoming Call.
35
Sending and Receiving Calls
Returning an Unanswered Call
Your phone keeps a record of your unanswered calls. When you
cannot answer a call, your phone displays:
• the T (missed call) indicator
• the message X Missed Calls, where X is the total number
of missed calls
Press
To
1
2
3
VIEW (+)
see the received calls list, with the
most recent call at the top
scroll through the list and select a call
that you want to return
S
send the call
N
Dialing an Emergency Number
Your service provider programs one or more emergency phone
numbers (such as 911) that you can call under any
circumstances.You can dial and call the emergency number even
when your phone or keypad is locked, when you are prompted to
enter a code or password, when the SIM card is not inserted in
your phone, or when the SIM card is blocked or disabled.
Note: Emergency numbers vary by country. Your phone’s
emergency number(s) may not work in all locations.
36
Sending and Receiving Calls
To call the emergency number at any time:
Press
To
1
keypad keys
911)
call the emergency number
2
N
Entering Numbers in the Notepad
Your phone stores the most recent string of digits entered on the
keypad in a temporary memory location called the notepad.
These digits can be the last phone number that you called, or a
phone number that you simply entered but did not call. These
digits remain in the notepad even when you turn off the phone.
You can use the notepad to store a phone number that you
intend to call later (such as a phone number told to you by the
other party during a call). To retrieve these digits, see “Using the
Notepad” on page 82.
Terminating an Incoming Call
While the phone is ringing or vibrating:
Press
To
cancel the incoming call
O or IGNORE (-)
Depending on your phone settings and the type of
subscription you have with your service provider, the
call may be forwarded to another number, or the
calling party may hear a busy signal.
37
Sending and Receiving Calls
Dialing With Speed Dial
The speed dial feature lets you dial any phonebook entry with a
minimal number of keypresses.
assigned a unique speed dial number. If you know the speed dial
number for the phonebook entry you want to call, you can use
the speed dial feature.
Press
To
1
keypad keys
enter the one-, two-, or three-digit
speed dial number for the entry you
want to dial
2
3
#
submit the number
call the entry
N
To make an entry in the phonebook or view an existing entry’s
speed dial number, see “Storing a Phonebook Entry” on
page 88.
Dialing With 1-Touch Dial
You can call phonebook entries 1 through 9 with the push of a
single key. Just press and hold the one-digit speed dial number
for one second.
To store entries in locations 1 through 9 in the phonebook, see
“Storing a Phonebook Entry” on page 88.
38
Sending and Receiving Calls
Note: You must specify which phone number list you want to
use with this feature: phone memory phonebook, or SIM card
phonebook. See “1-Touch Dial Preference” on page 99.
Dialing a Number In aText Message
If you receive a text message with an embedded
phone number, you can dial the number directly.
Note:You must set up the text message inbox before
you can receive text messages. See “Setting Up the
Text Message Inbox” on page 111.
Find the Feature
M > Messages > Text Msgs
Press
To
scroll to the message with the
number
1
S
2
3
4
M
open the Text Msg Menu
scroll to Call Back
S
SELECT (+)
dial the number in the message
If the message contains more than one phone number, press S
to scroll to a number and then press SELECT (+) to dial.
Additional Dialing Features
In addition to pressing numbers on your keypad, you can insert
numbers or characters and send calls in a variety of ways.
39
Sending and Receiving Calls
To insert the local international access code:
DoThis
To
Press 0 for two
seconds
insert the international access code
for the country from which you are
calling
While dialing (with digits visible in the display):
DoThis
To
Press M
> Attach Number
attach a number from the phonebook
or recent call lists to the end of the
digits you entered
Press M
> Hide ID/Show ID
Hide (or show) your caller ID for the
next call.
Press M
> Send Message
create a text message addressed to
the number entered
Press M
> Talk Then Fax
talk and then send a fax to the same
phone number within the same call
40
Sending and Receiving Calls
DoThis
To
Press M and then
scroll to and select
insert a special character for calls that
require you to send additional digits
one of the following: (for example, to make a calling card
call, or to retrieve messages from an
answering machine):
• Insert Pause
• Pause tells your phone to wait
until the call connects before it
automatically sends the next
digit(s) in a series.
(to insert a p)
• Insert Wait
• Wait tells your phone to wait
until the call connects, and then
to prompt you for confirmation
before it sends the next digit(s).
(to insert a w)
• Insert 'n'
• 'n' tells your phone to prompt you
for a number before dialing the
call. The number you enter is
inserted into the dialing sequence
in place of the n character.
(to insert an n)
Note: You cannot store dialing
sequences that contain a w or n
character on the SIM card (as a
phonebook entry or fixed dial entry).
41
Sending and Receiving Calls
You can also call numbers using these features:
DoThis
To Call
Press and release the voice key a phone number using the
on the right side of your phone voice dial feature
and say the entry’s name (in
two seconds).
See “Recording a Voice
Name For a Phonebook
Entry” on page 91.
Voice
key
Press M > Service Dial
> entry to call
a service dial number
programmed on the SIM
card
Press M > Fixed Dial
a fixed dial number
> entry to call
Press M > Recent Calls
> Received Calls or
Dialed Calls > entry to call
a missed call or a number
from a call you recently
dialed or received
42
Using Features While On a
Call
Using Call Waiting
If you subscribe to call waiting, an alert tone sounds
while you are on a call to indicate that you have
received a second call.
To put the first call on hold and answer the second call:
Press
To
answer the new call
1
2
N
SWITCH (+)
switch back to the first call
Note: You can press
SWITCH (+) at any time to
switch between calls.
or
LINK (-)
connect the two calls
or
M > End Call On Hold end the call that is on hold
You must activate call waiting in order to use the feature. To
activate call waiting, see the “Call Waiting” option on page 73.
43
Using Features While On a Call
Making a Conference Call
To talk to more than one person on a call, you can
make a conference call. Call the first person, call the
second person, then link the two calls.
Press
To
1
2
3
keypad keys
dial the first person’s number
call the number
N
HOLD (+)
put the first call on hold
(if available)
Your phone displays a l (flashing
phone) indicator next to the call on
hold.
or
M > Hold
keypad keys
4
5
dial the next person’s number
call the number
N
Your phone displays a W (active call)
indicator next to the new active call.
6
7
LINK (-)
connect the two calls
end the entire call
O
44
Using Features While On a Call
Transferring a Call
While you are on a call, you can transfer the call to
another phone by first talking to the person who
answers the other phone, or by directly transferring
the call.
Announce the CallTransfer
You can talk to the person who answers the other phone before
you transfer the call, to tell them whom you are transferring.
Find the Feature
M > Hold
Press
To
1
keypad keys
enter the phone number where you
are transferring the call
dial the phone number
2
N
Speak to the person who answers the
target phone.
3
4
5
6
M
open the menu
scroll to Transfer
select Transfer
confirm the transfer
S
SELECT (+)
OK (+)
Your phone displays the message
Transfer: Complete when the call
is transferred. You can hang up the
phone when you see this message.
45
Using Features While On a Call
Do Not Announce the CallTransfer
You can directly transfer a call without talking to the person who
answers.
Find the Feature
M > Transfer
Press
To
1
keypad keys
enter the phone number where you
are transferring the call
dial the phone number
2
N
Your phone displays the message
Transfer: Complete when the call
is transferred. You can hang up the
phone when you see this message.
Additional On-Call Features
While you are on a call, you can perform the following tasks:
DoThis
To
Press HOLD (+)
(if available)
put a call on hold
Your phone displays a l
(flashing phone) indicator to
indicate that the call is on hold.
or
Press M > Hold
Press M >
see your phone number
My Tel. Numbers
Press M
> Received Calls or
Dialed Calls
view the telephone numbers
from calls you have recently
received or dialed
46
Using the Menu
Navigating to a Feature
You can access many of your phone’s features by using these
keys to move through the menu system:
Menu Key
Enter the menu
system, or open
a sub-menu, when
e
appears in the
bottom center of
the display.
Volume Keys
Scroll up or
Right Soft Key
Perform the
Main Menu
Recent Calls
Service Dial
Fixed Dial
down through
menus and lists.
function shown
in the lower right
corner of the
display (usually
SELECTthe
Phonebook
Datebook
EXIT
SELECT
Left Soft Key
Perform the
highlighted
menu item).
function shown
in the lower left
corner of the
display (usually
EXITor BACK).
4-Way
Navigation Key
Scroll up or down
through menus
and lists. Scroll
left or right to
cycle through and
set the value of
the highlighted
menu item.
End Key
Exit the menu
system without
making changes,
return to the
idle display.
48
Using the Menu
This guide shows you how to navigate to a specific menu feature
as follows:
Find the Feature
M > Recent Calls
> Dialed Calls
The > symbol means that you should scroll to and select the
feature. This example shows that you must press M, scroll to
and select Recent Calls, then scroll to and select Dialed Calls
to see the dialed calls list.
Selecting a Feature Option
Some features require you to select an item from a list:
Dialed Calls
10) John Smith
9) Lisa Owen
Highlighted
item
Press
BACK
(-)
8) Adda Thomas
7) Jackson Bradshaw
6) John Smith
to go back to
the previous
screen.
e
BACK
VIEW
A sub-menu is
available. Press
to open
the sub-menu.
Press VIEW
details of the highlighted item.
STORE ) appears if you can
store the item in your phonebook.
(+) to view
M
(+
49
Using the Menu
Select an item by highlighting it. Use one of the following
approaches:
• Press S to scroll up or down to the item you want.
• In a numbered list, press a number key to highlight the
item.
• In an alphabetized list, press a key multiple times to cycle
through the letters on the key and highlight the closest
matching list item.
Entering Feature Information
Features such as the phonebook and datebook require you to
enter information to fill in an entry’s details:
Entry Details
Name:John Smith
Press
S
to
scroll down
to additional
items.
Highlighted
item
No.:2125551212
Type:Work
$
Voice Name:
Speed No.:2
CANCEL
CHANGE
Press CANCEL
without making changes.
DONE ) appears when you
enter or edit information. Press
DONE ) to save your changes.
(
-
) to exit
Press CHANGE
(+)
to edit the selected
information.
(
-
(-
50
Using the Menu
• Enter numbers or text with the keypad. (See “Entering Text”
on page 53.)
• When an item has a list of possible values, press S to the
left or right to scroll through and select a value.
• When an item has a list of possible numeric values, press a
number key to set the value.
• If you enter or edit information and then decide that you do
not want to save your changes, press O to exit without
saving.
The message center lets you compose and send text messages.
(See “Entering Text” on page 53.) A flashing cursor shows you
where the text will appear:
Flashing
cursor
indicates
insertion
point.
Press
Msg:
BROWSE
(+)
to view and
insert a name,
number, or
message from
previously
stored
information.
e
CANCEL
BROWSE
Press CANCEL
(
-
)
Press
M
to open the
to exit without
making changes.
sub-menu.
51
Using the Menu
When you enter text, the flashing cursor changes to a block
cursor, and the soft key functions change:
Block
cursor
indicates
current
highlighted
character.
Msg:
T
Press
OK
to accept
and store
the text.
(
+
)
e
DELETE
OK
After two
seconds,
the block cursor reverts to
a flashing cursor and moves
to the next position.
Press DELETE
delete the character to the
left of the insertion point.
(-) to
52
EnteringText
Various text entry methods make it easy for you to enter names,
numbers, and text messages on your phone.
You can enter all characters (letters, numbers, and symbols)
using the standard tap method. Other text modes let you easily
enter numbers and symbols, or insert text already stored on your
phone. Finally, a predictive text mode lets you enter text
messages with a minimum of keypresses.
Choosing aText Mode
To activate a text mode, press M from any text entry screen
and select the text mode from the Entry Method menu:
iTAP
Let the phone predict each word as you enter it,
then choose the word from a list (see “Predictive
Text Entry with iTAP™ Software” on page 58).
Tap Method Enter characters one at a time by pressing the
key for the letter, number, or symbol (see “Tap
Method” on page 54).This is the standard mode
for entering text on your phone.
Numeric
Symbol
Enter only the number that appears on each key.
Enter symbols only (see “Symbol Mode” on
page 57).
Browse
Browse through your phonebook and recent
calls lists to select a name or number to enter.
Note: The text mode you select remains active until you change
it by selecting another mode.
53
Entering Text
Tap Method
Tap method is the default standard mode for entering text on
your phone.
To activate tap method from any text entry screen, press M
and select the Tap Method menu option.
To enter text using the tap method:
DoThis
To
1
Press a number
key one or more
times
cycle through the characters
associated with the key and select
the character you want (see the
“Character Chart” on page 56).
2
3
Continue to press enter the rest of the characters in the
number keys
text message
Press OK (+)
accept and store the text when you
are finished
54
Entering Text
GeneralText Entry Rules
Use the keypad to enter letters, numbers, symbols, and other
characters with the tap method. Press the same key repeatedly
to cycle through available characters (see the “Character Chart”
on page 56):
Press a number
key to enter text
at flashing cursor
location.
Press navigation
key up or down
Press a number
key as many times
as necessary to
enter the desired
character.
to change
Msg:
character in
block cursor to
uppercase or
lowercase.
CANCEL
BROWSE
Press and hold
a number key to
cycle between
tap method and
numeric text
Press navigation
key left or right
to move flashing
cursor to the
left or right in
text message.
entry mode.
55
Entering Text
• If you do not press a key for two seconds, the character in
the block cursor is accepted, and the cursor moves to the
next position.
• The first character of every sentence is capitalized unless
you manually change it. (Press S down to force the
character to lowercase while it is highlighted by the block
cursor.)
Character Chart
Use this chart as a guide for entering spaces, numbers, letters,
symbols, and other characters with the tap method.
1
space . 1 ? ! , @ _ & ~ : ; " - ( )
' ¿ ¡ % £ $ ¥
2
3
4
5
6
7
8
9
0
a b c 2 ä å á à â ã α β ç
d e f 3 δ ë é è ê φ
g h i 4 ï í î γ
j k l 5 λ
m n o 6 ñ ö ø ó ò ô õ ω
p q r s 7 π β σ
t u v 8 θ ü ú ù û
w x y z 9 ξ ψ
+ - 0 x * / \ [ ] = > < # §
56
Entering Text
Symbol Mode
Your phone provides an alternate way to find and enter symbol
characters in a text message. You can view and select from a
variety of available symbols.
To activate symbol mode from any text entry screen, press M
and select the Symbol menu option.
To enter a symbol in symbol mode:
DoThis
To
1
Press a number
key one time
display its symbol options (see the
“Symbol Chart” on page 58)
The symbols associated with the key
you pressed are shown at the bottom
of the display. If necessary, press
other keypad keys to find the symbol
you want.
highlight the symbol you want
2
3
Press S
or
Press the number
key multiple times
Press
SELECT (+)
add the highlighted symbol to the
text area at the top of the display
57
Entering Text
Symbol Chart
Use this chart as a guide for entering symbols in symbol mode.
1
space . ? ! , @ _ &
~ : ; " - ( ) ' ¿ ¡
% £ $ ¥
2
3
4
5
6
7
8
9
0
@ _ \
/ : ;
" & '
( ) [ ] { }
¿ ¡ ~
< > =
$ £ ¥
# % *
+ - x * / = > <
# §
PredictiveText Entry with iTAP™
Software
iTAP™ software provides a predictive text entry method that lets
you enter the letters of a word using only one keypress per letter.
You must activate iTAP software prior to entering letters.You can
do this from any text entry screen by pressing M to open the
Entry Method menu and selecting the iTAP menu option.
58
Entering Text
EnterWords
To enter a word with iTAP software:
DoThis
To
1
Press a number
key one time
enter the first letter of the word
The letters associated with the key
you pressed are shown at the bottom
of the display.
2
Press number keys enter the rest of the word
(one per letter)
Alternative words and letter
combinations are shown at the
bottom of the display based on the
keys you press. These word choices
are updated with each keypress.
3
4
When you have
entered all the
letters of the
locate and highlight the word you
want
word, press S
Press
SELECT (+)
add the highlighted word to the text
area at the top of the display
A space is automatically inserted
after the word.
59
Entering Text
For example, to spell the word “act,” press 2 2 8. The
display shows:
Flashing
cursor
indicates
insertion
point.
Press
S
to
scroll and see
additional
Msg:
word choices.
Press
Cat Act Bat Abu
}
SELECT
(+)
DELETE
SELECT
to insert the
highlighted
word at the
Press DELETE
(-) to
clear the last letter entered.
insertion point.
Enter NovelWords
You may enter a word that is not in the iTAP software dictionary.
If you enter all the letters of a word but the word is not
displayed:
DoThis
To
1
Press DELETE (-) one delete one or more letters until
or more times
you see a letter combination
that matches the start of the
word
highlight the letter or letter
combination
2
Press S
60
Entering Text
DoThis
To
3
Press SELECT (+),
shift the text entry cursor to the
left and “lock” the selected
portion of the word
then press S to the
left
4
Continue entering
spell the word
letters and highlighting
letter combinations
Punctuation
The iTAP software automatically adds a space after each word.
When you enter punctuation, this space is removed. To enter
punctuation with iTAP software:
Press
To
1 or 0
enter punctuation or other characters
as shown in the “Character Chart”
on page 56
Capitalization
The first word of a sentence is automatically capitalized, with
following words in lowercase. To set or adjust character
capitalization with iTAP software:
Press
To
change the words to initial character
capitalized, all uppercase characters,
or all lowercase characters
S up or down
61
Entering Text
Enter Numbers
To enter a number with iTAP software:
DoThis
To
1
Enter the first digit put the iTAP software in number
and then highlight entry mode
it
2
3
Press number keys add digits to the number
Press
enter the number at the insertion
point
SELECT (+)
Delete Letters andWords
Place the cursor to the right of the text that you want to delete,
and then do the following:
DoThis
To
Press DELETE (-)
delete one letter at a time
Continue to hold
delete the entire message
DELETE (-)
62
Menu Feature Descriptions
This chapter describes all of your phone’s features in order of the
menu map shown on pages 3–4. Some descriptions also include
page numbers where you can find more detailed information.
If you would like to learn more about a specific feature, a
of the reference guide or another copy of this user guide, see the
Motorola Web site at:
http://motorola.com/consumer/manuals(United States)
or contact the Motorola Customer Call Center at
1-800-331-6456 (United States) or 1-800-461-4575 (Canada).
Main Menu
RECENT CALLS
Received Calls
M > Recent Calls
> Received Calls
View a list of recently received calls. See “Viewing the
Received Calls or Dialed Calls List” on page 79.
Dialed Calls
M > Recent Calls
> Dialed Calls
View a list of recently dialed calls. See “Viewing the
Received Calls or Dialed Calls List” on page 79.
63
Menu Feature Descriptions
Notepad
M > Recent Calls
> Notepad
“Entering Numbers in the Notepad” on page 37, and
“Using the Notepad” on page 82.
CallTimes
M > Recent Calls
> Call Times
View call timers that track time spent on your last call,
dialed calls, received calls, all calls since reset, and all calls
total. See “Viewing and Resetting Call Timers” on page 83.
Call Cost
M > Recent Calls
> Call Cost
View call cost information. Your network may
provide current credit information, and can
provide cost information about the amount spent on your
last call, dialed calls, received calls, and all calls total. See
“Viewing and Resetting Call Costs” on page 84.
SERVICE DIAL
M > Service Dial
Dial pre-programmed numbers stored on your
SIM card. Your service provider can program your
SIM card with phone numbers for services such as
taxi companies, restaurants, and hospitals.
FIXED DIAL
M > Fixed Dial
Dial and edit numbers in the fixed dial list.
When you activate the fixed dial feature, users
can only call the numbers in the fixed dial list. To activate
fixed dial, see the “Fixed Dial” option on page 74.
64
Menu Feature Descriptions
Fixed dial list entries can be any length. If there is a fixed
dial entry for the digits 555, users can call any number that
starts with 555.
You must enter your SIM PIN2 code to edit fixed dial
entries. In the fixed dial list, you can create, edit, delete, and
sort entries just like in the phonebook list. Fixed dial list
entries are stored on your SIM card and do not have Type
or Voice Name fields.
Note: Employers can use fixed dial to limit employees’
phones to a predefined list of numbers, country codes, or
other prefixes.
PHONEBOOK
M > Phonebook
Store names and numbers as entries in your phonebook,
then call numbers by selecting them from the phonebook
list. See “Phonebook” on page 87.
DATEBOOK
M > Datebook
Use the datebook calendar to schedule and review your
appointments. See “Datebook” on page 100.
QUICK DIAL
M > Quick Dial
Dial pre-programmed numbers stored on your
phone. Your service provider may program your
phone with one or more quick dial numbers, such
as the customer service number. You can call them by
selecting them from the quick dial list.
Note: Your service provider may use a different name for
this feature.
65
Menu Feature Descriptions
RADIO
M > Radio
Listen to FM radio stations with the optional
Motorola Original™ FM Stereo Radio Headset
accessory. This menu feature is displayed only
when the FM Stereo Radio Headset is plugged into the
accessory connector port on your phone. See “Radio” on
page 106.
MESSAGES
M > Messages
Adjust message settings, view and manage the
various types of messages your phone can receive
and/or send:
Voicemail
Listen to your recorded voice
messages. See “Messages—
Voicemail” on page 109.
Text Msgs
Send and receive text messages. See
“Messages—Text” on page 111.
Browser Alerts Read alert messages received by your
micro-browser.
Info Services
Read information services messages
(subscription-based broadcast
messages, such as stock updates,
news, and weather reports) that you
have received.
Quick Notes
Select and send pre-written messages
from the quick notes list. See “Sending
a Quick Note Text Message” on
page 118.
66
Menu Feature Descriptions
Outbox
View all outgoing text messages,
delivered and undelivered.
Drafts
Store and edit text messages that you
have written but not sent.
SHORTCUTS
M > Shortcuts
Create keypad or voice shortcuts to menu features. See
“Shortcuts” on page 121.
VOICE NOTES
M > Voice Notes
Use the voice key to record messages and phone calls. See
“Voice Notes” on page 125.
Note: Recording phone calls is subject to varying state and
federal laws regarding privacy and recording of
conversations.
SIM APPLICATIONS
M > SIM Applications
Access information and applications stored on
your SIM card.
Your SIM card may contain applications that process your
outgoing calls, text messages, and other events. Contact
your service provider for details.
BROWSER
M > Browser
Access Web pages and run Web-based
applications. The micro-browser delivers WAP
(Wireless Application Protocol) pages from your
service provider directly to your phone. See
“Micro-Browser” on page 131.
67
Menu Feature Descriptions
CALCULATOR
M > Calculator
Use your phone as a calculator or currency converter. See
“Calculator” on page 133.
GAMES
M > Games
Play games on your phone. See “Games” on page 136.
Settings Menu
RING/VIBRATE
Alert
M > Settings
> Alert
Select a ring or vibration alert profile for incoming calls and
messages. See “Ring/Vibrate” on page 141.
Alert Detail
M > Settings
> Ring/Vibrate
> Alert Detail
Change details about the current alert profile. Alert
represents the name of the alert profile. See
“Ring/Vibrate” on page 141.
MyTones
M > Settings
> Ring/Vibrate
> My Tones
Create custom alert tones for your phone. See “Use the My
Tones Feature” on page 143.
68
Menu Feature Descriptions
CALL FORWARD
M > Settings
> Call Forward
Set options for forwarding incoming voice, data,
and/or fax calls to another phone number. See
“Call Forwarding” on page 149.
PHONE STATUS
MyTel. Numbers
M > Settings
> Phone Status
> My Tel. Numbers
View, enter, and edit information about your
name and phone number.
Credit Info
M > Settings
> Phone Status
> Credit Info
View the credit available, its expiration date, and
the date of the last deposit. (This menu option is available
only if you subscribe to a prepay option.)
Credit Available
M > Settings
> Phone Status
> Credit Available
View the credit available. (This menu option is
available only if you subscribe to the advice of charge
option.)
69
Menu Feature Descriptions
Active Line
M > Settings
> Phone Status
> Active Line
Change the active phone line to send and receive
calls from either of the available numbers. (This menu
option is available only for dual-line enabled SIM cards.)
Battery Meter
M > Settings
> Phone Status
> Battery Meter
View a detailed battery charge meter.
Other Information M > Settings
> Phone Status
> Other Information
View your phone’s feature specifications
(if available from the service provider).
CONNECTION
Connect your phone to a computer or hand-held
device to send and receive data and fax calls on
the connected device. See “Data and Fax Calls” on
page 155.
IrDA Link
M > Settings > Connection
> IrDA Link
Set up a wireless infrared connection. See “Establish an
Infrared Connection” on page 157.
70
Menu Feature Descriptions
BROWSER SETUP
M > Settings
> Browser Setup
Adjust the micro-browser’s network connection
settings, or create a new network connection
profile.
IN-CALL SETUP
Set the features that are active during a call, such as the
in-call timer, call waiting, and call answering options.
In-CallTimer
M > Settings
> In-Call Setup
> In-Call Timer
Adjust call timer Display and Beep settings. You can set
your timer to beep at a selected interval during your calls.
(60 seconds is the default.) You can also turn on or off a
display timer during calls as follows:
Time
Display the elapsed time for the
current call.
Cost
Display the cost of the
current call (if you subscribe
to a call cost option or advice
of charge).
Total Cost
Display the cost of all calls
since the last time you reset
the timer (if you subscribe to
a call cost option or advice of
charge).
71
Menu Feature Descriptions
Credit Available Display how much credit you
have left (if you subscribe to
a call cost option or advice of
charge).
Off
No in-call timer display.
Call Cost Setup
M > Settings
> In-Call Setup
> Call Cost Setup
Adjust call cost settings.
You can specify a credit limit so that the phone displays
your remaining credit during calls. Your phone notifies you
when you approach your limit, and ends the call when you
reach it.
Your phone network expresses cost in the amount of units
used, but this feature lets you tell your phone how to
translate the units to a currency.
My Caller ID
M > Settings
> In-Call Setup
> My Caller ID
Activate and deactivate the display of your phone
number as an ID when you call someone.
Talk and Fax
M > Settings
> In-Call Setup
> Talk and Fax
Activate and deactivate the talk/fax service.
72
Menu Feature Descriptions
Use this feature prior to making a call when you want to
talk and then send or receive a fax—all to the same phone
number and within the same call.
You can also use the talk then fax feature to send a fax
during a call. See “Sending a Talk Then Fax Call” on
page 160.
Answer Options
M > Settings
> In-Call Setup
> Answer Options
Multi-Key
Answer by pressing any key.
Call Waiting
M > Settings
> In-Call Setup
> Call Waiting
Activate and deactivate call waiting.
When call waiting is activated and another call arrives while
you are on a call, call waiting can play a tone to notify you
of the new call. See “Using Call Waiting” on page 43.
SECURITY
Phone Lock
M > Settings > Security
> Phone Lock
Lock and unlock your phone. See “Locking and Unlocking
Your Phone” on page 164.
Lock Keypad
M > Settings > Security
> Lock Keypad
View instructions on how to lock and unlock your keypad.
See “Locking and Unlocking Your Keypad” on page 165.
73
Menu Feature Descriptions
Lock Application
> Lock Application
Lock and unlock specific phone applications (such as
phonebook or datebook). When an application is locked,
users must enter the unlock code to use the application.
Fixed Dial
M > Settings
> Security
> Fixed Dial
Restrict outgoing calls to numbers on the fixed
dial list. To view the fixed dial list, see “Fixed Dial” on
page 64.
Call Barring
> Call Barring
Restrict incoming and outgoing calls. See “Barring Calls”
on page 166.
SIM PIN
M > Settings > Security
> SIM PIN
Switch SIM card protection on and off, so users must enter
the SIM card PIN code when they turn on the phone or
insert a SIM card. See “Protecting the SIM Card” on
page 166.
New Passwords
M > Settings > Security
> New Passwords
Change your unlock code (originally set to 1234) or your
security code (originally set to 000000). See “Assigning a
New Code or Password” on page 162.
74
Menu Feature Descriptions
OTHER SETTINGS
Personalize
M > Settings
> Other Settings
> Personalize
Set several personal phone options:
Main Menu
Change the order of the main menu.
See “Reordering Menu Items” on
page 151.
Keys
Change the functions of the soft keys
in the idle display. See “Customizing a
Soft Key Function” on page 151.
Greeting
Change the text displayed
when you turn on your
phone.
Quick Dial
Change quick dial number(s).
Initial Setup
M > Settings
> Other Settings
> Initial Setup
Set many basic phone options:
Time and Date
1-Touch Dial
Set the phone’s time and date.
Assign the 1-touch dial feature to
numbers 1 through 9 in your phone
memory phonebook or SIM card
phonebook. See “1-Touch Dial
Preference” on page 99.
75
Menu Feature Descriptions
Auto Redial
Use this option to turn on or
turn off the automatic redial
feature. When you turn on
automatic redial, your phone
automatically redials calls that fail due
to busy conditions. See “Using
Automatic Redial” on page 34.
Backlight
Set the amount of time that the
display backlight remains on, or turn
off the backlight to conserve battery
power.
Zoom
Switch between six lines (Zoom Out)
and four lines (Zoom In) of display
text.
Scroll
Animation
Force the cursor to stop or wrap
around when it reaches the top or
bottom of a list in the display.
Turn animation off (to conserve the
battery) or on. Animation makes your
phone’s menus move smoothly as you
scroll up and down.
Language
Set the language for phone menus.
Battery Save
Adjust the phone’s power usage
characteristics to conserve power.
Contrast
Setting
Adjust the contrast setting for your
display.
76
Menu Feature Descriptions
DTMF
Your phone can send a number to the
network as dual tone multi-frequency
(DTMF) tones. DTMF tones are used to
communicate with automated systems
that require you to enter a number
such as a code, password, or credit
card number. Use this option to set
DTMF tones to be long, short, or off.
Master Reset
Master Clear
Reset all options back to their original
factory settings except for the unlock
code, security code, and lifetime timer.
Reset all options back to their original
factory settings except for the unlock
code, security code, and lifetime timer,
and clear all user settings and entries
except for information on the SIM
card.
Note: This option erases all
user-entered information stored in
your phone’s memory, including
phonebook and datebook entries.
Once you erase the information, it
cannot be recovered.
Network
M > Settings
> Other Settings
> Network
Your service provider registers your phone to a
network. You can view information about the current
77
Menu Feature Descriptions
network, change how your phone searches for a network,
specify your preferred networks, activate alerts that indicate
when a call is dropped or network registration changes, and
change your phone’s frequency band setting for different
geographical regions (1900 MHz or 900/1800 MHz).
Use the Network Setup option to change the frequency
band setting if you travel from regions using 1900 MHz
(common in North and South America) to regions using
900/1800 MHz (common in Europe and Asia) or vice versa.
Contact your service provider for more information
regarding global roaming.
Car Settings
M > Settings
> Car Settings
Adjust hands-free car kit settings.
You can set your phone to route calls directly to the car kit
when it detects a connection, and automatically answer
calls after two rings. See “Hands-Free Use” on page 152.
Note:The use of wireless devices and their accessories may
be prohibited or restricted in certain areas. Always obey the
laws and regulations on the use of these products.
Headset
M > Settings
> Other Settings
> Headset
Set your phone to automatically answer calls after
two rings when connected to a headset. See “Hands-Free
Use” on page 152.
78
Recent Calls
You can use the recent calls menu to view received calls or dialed
calls, retrieve the last number stored in the notepad, and view or
reset call times and costs.
Viewing the Received Calls or Dialed
Calls List
Your phone keeps lists of the numbers from calls you recently
received and dialed, even if the calls did not connect. The lists
are sorted from newest to oldest entries. The oldest entries are
deleted as new ones are added. Each entry tells you the person’s
number (or name, if available) and whether the call connected or
not. You can call, store, or delete the numbers on these lists.
Shortcut: Press N to go directly to the dialed calls list from the
idle display.
To open the recent calls menu:
Find the Feature
M > Recent Calls
Press
To
scroll to Received Calls or
Dialed Calls
1
2
3
S
SELECT (+)
select Received Calls or
Dialed Calls
scroll to an entry you want to call,
store, or delete
S
Note: < means the call connected.
79
Recent Calls
Press
To
call the entry’s number
4
N
Tip: Press and hold N for two
seconds to send the entry number as
DTMF tones. To activate DTMF tones,
see the “DTMF” option on page 77.
or
+
view the entry’s details if View
appears above the + key, or store
the entry’s details in the phonebook if
Store appears above the + key
or
M
open the Last Calls Menu to
perform other procedures as
described in the following list
The Last Calls Menu includes the following options:
Option
Description
Store
Create a phonebook entry with the
selected number in the No. field. (This
option is not available if STORE appears
above the + key, or if the number is
already stored as a phonebook entry.)
Delete
Delete the entry. (This option is not
available if DELETEappears above the -
key.)
Delete All
Delete all entries in the current list.
80
Recent Calls
Option
Description
Hide ID/Show ID Hide (or show) your caller ID for the next
call.
Send Message
Add Digits
Create a new text message, with the
selected number in the To field. See
“Sending a Text Message” on page 116.
Add digits to the end of the selected
number.
Attach Number Attach another number from the
phonebook or recent calls list to the end of
the selected number.
Send Tones
Send the selected number to the network
as DTMF tones, for credit card calling or
password entry. (This option is available
only during an active call.)
To activate DTMF tones, see the “DTMF”
option on page 77.
Talk then Fax
Tell the network you want to
call and talk to someone, and
then send a fax—all to the
same number in the same call.
See “Sending a Talk Then Fax Call” on
page 160.
81
Recent Calls
Using the Notepad
Your phone uses a notepad to store the most recent string of
digits entered—either for a phone number that you called or for
a number that you entered but did not call.
To call the number, create a phonebook entry, or perform other
operations with the number stored in the notepad:
Find the Feature
M > Recent Calls > Notepad
Press
To
N
call the number
or
M
open the Dialing Menu (to attach a
number or insert a special character).
See “Additional Dialing Features” on
page 39.
or
STORE (+)
create a new phonebook entry, with
the notepad number copied into the
No. field. See “Storing a Phonebook
Entry” on page 88.
82
Recent Calls
Viewing and Resetting CallTimers
Your phone tracks and records call times. Use the recent calls
menu to view and reset a call timer.
Network connection time is the elapsed time from the moment
you connect to your service provider's network to the moment
you end the call by pressing O. This time includes busy signals
and ringing.
The amount of network connection time you track on
your resettable timer may not equal the amount of time
for which you are billed by your service provider. For
billing information, please contact your service provider
directly.
You can view the approximate network connection time elapsed
during the following calls:
Timer
Description
Last Call
Time spent on the last call dialed or
received. You cannot reset this timer.
Dialed Calls
Total time spent on dialed calls since the
last time you reset this timer.
Received Calls Total time spent on calls received since the
last time you reset this timer.
All Calls
Lifetime
Total time spent on dialed and received
calls since the last time you reset this
timer.
Total time spent on all calls on this phone.
You cannot reset this timer.
83
Recent Calls
To view a call timer:
Find the Feature
M > Recent Calls
> Call Times
Press
To
scroll to the timer you want to view
1
S
2
SELECT (+)
view the recorded time
To reset the call timer:
Press
To
1
RESET (+)
reset the time (if available)
2
YES (-)
confirm the reset
Viewing and Resetting Call Costs
Your phone network can provide the following cost
information:
CostTracker
Credit
Description
Amount of your credit remaining.
Available
For GSM advice of charge, this is only
available if you set a credit limit.
Note: Your phone receives cost
information from the advice of charge
feature or third-party prepay software.
84
Recent Calls
CostTracker
Description
Expiration Date Date that the available credit expires
(available only with a subscription to a
prepay option).
Last Deposit
Amount of the last deposit (available only
with a subscription to a prepay option).
Last Call
Amount spent on the last call you dialed
or received. You cannot reset this cost
tracker.
Dialed Calls
Amount spent on calls you dialed since the
last time you reset this cost tracker.
Received Calls Amount spent on calls you received since
the last time you reset this cost tracker.
All Calls
Amount spent on all dialed and received
calls since the last time you reset this cost
tracker.
You can reset this value separate from
Dialed Calls and Received Calls, so
Dialed Calls plus Received Calls may
not equal All Calls.
To view a cost tracker:
Find the Feature
M > Recent Calls > Call Cost
Press
To
scroll to the cost tracker you want to
view
1
S
2
SELECT (+)
view the recorded cost
85
Phonebook
You can store a list of names and phone numbers in your
phone’s electronic phonebook. You can view these entries and
call them directly from your phone.
To see the list of names stored in your phonebook, press
M > Phonebook from the idle display. Scroll to a name and
press VIEW (+) to view details of the phonebook entry as
shown in the following display.
Fields in a Phonebook Entry
Voice Name indicator
indicates a recorded
voice name
Entry’s phone
number
Entry’s
Name
Type
indicator
identifies
number
type:
$*Carlo Emrys
01543372151410
Speed No.15# (P)
Entry’s speed
dial number
$
U
S
h
Work
Home
Main
Mobile
Fax
(P)indicates
entry stored
in phone
Z
e
BACK
EDIT
p
Pager
memory.
(S)indicates
entry stored
in SIM
Return Press
M
the Phonebook
to open Edit
to list
entry
memory.
Menu
Note: Phonebook entries stored on the SIM card do not have
Type or Voice Name information.
87
Phonebook
Storing a Phonebook Entry
A phone number is required for a phonebook entry. All other
information is optional.
You can store a phonebook entry on your phone or on the
SIM card. Entries with a speed dial number from 1 to 500 are
stored on the phone. To store a phonebook entry on your SIM
card, assign a speed dial number of 501 or higher to the entry
when you create it. The total number of entries you can store on
the SIM card is dependent on your service provider.
Shortcut: Enter a phone number in the idle display, then press
STORE (+) to create a phonebook entry with the number in the
No. field. Go directly to step 1 in the following procedure to
enter additional information and store the entry.
Note: You can also use the following procedure to store a fixed
dial entry by scrolling to and selecting Fixed Dial.
Enter Information
Find the Feature
M > Phonebook
M > New
Press
To
1
CHANGE (+)
select Name
2
keypad keys
enter a name for the phonebook
entry (see “Entering Text” on
page 53)
3
4
OK (+)
store the name
CHANGE (+)
select No.
88
Phonebook
Press
To
5
6
7
keypad keys
enter the phone number
OK (+)
store the phone number
CHANGE (+)
select Type
Note: This option is not available for
entries stored on the SIM card.
scroll to the type of phone number
select the number type
8
9
S
SELECT (+)
10 RECORD (+)
record a voice name for the entry, if
desired
or
See “Recording a Voice Name For a
Phonebook Entry” on page 91.
Go to step 11 if
you do not want
to record a voice
name for the
entry
Note: This option is not available for
entries stored on the SIM card.
scroll to Speed No., the number to
11
S
speed dial the entry
The next available speed dial number
is assigned to a new phonebook
number by default.
12 CHANGE (+)
select Speed No. if you want to
change it
89
Phonebook
Press
To
13 keypad keys
enter a different speed number, if
desired
Note: Entries with a speed dial
number from 1 to 500 are stored on
the phone. Entries with a speed dial
number of 501 or higher are stored
on the SIM card.
14 OK (+)
save the modified speed number
If your chosen speed number is
already assigned to another entry,
you are asked if you want to replace
that entry.
15 SELECT (+)
select MORE if you want to create
another entry with the same Name
Note: You must enter a name and
number to use this option.
Complete Phonebook Entry
When you are finished entering information for a phonebook
entry:
Press
To
DONE (-)
store the entry and return to the
phonebook list
90
Phonebook
Recording a Voice Name For a
Phonebook Entry
You can record a voice name when you create a new phonebook
entry, or when you edit a previously stored phonebook entry.This
lets you use voice dial to call the number without dialing (see
“Voice Dial” on page 93).
Note: You cannot record a voice name for an entry stored on
the SIM card.
Tip: Make your voice recording in a quiet location. Hold the
phone about four inches (10 centimeters) from your mouth, and
speak directly into the phone’s microphone in a normal tone of
voice.
Find the Feature
M > Phonebook
DoThis
To
scroll to the entry that needs a
voice name
1
Press S
2
3
4
5
Press VIEW (+)
Press EDIT (+)
Press S
display the entry’s detailed view
edit the phonebook entry
scroll to Voice Name
Press RECORD (+)
begin the recording process
The phone displays Press Voice
Key then say name.
91
Phonebook
DoThis
To
6
Press and release the
record the voice name
voice key on the right
side of your phone and
say the entry’s name (in
two seconds)
The phone displays Press Voice
Key then REPEAT name.
7
8
Press the voice key and confirm the voice name
repeat the name
The phone displays Trained:
Voice Name.
Press DONE (-)
store the voice name
Dialing a Phonebook Entry
You can use the phonebook list, voice dial, speed dial, or
1-touch dial to call a number stored in your phonebook. To use
speed dial, see “Dialing With Speed Dial” on page 38. To use
1-touch dial, see “Dialing With 1-Touch Dial” on page 38.
Phonebook List
To call a number in the phonebook list:
Find the Feature
M > Phonebook
Press
To
scroll to the entry you want to call
1
S
send the call
2
N
92
Phonebook
Voice Dial
To call a number using voice dial:
DoThis
Result
Press and release the
voice key on the right
side of your phone and
Your phone goes to the entry in
the phonebook list, repeats the
voice name, waits two seconds,
say the entry’s name (in then automatically dials the call.
two seconds).
Editing a Phonebook Entry
You can edit a phonebook entry stored on your phone or the SIM
card.
Notes:
• If you change an entry’s speed dial number, the entry is
moved to the new speed dial location and the original entry
is deleted. Entries with a speed dial number from 1 to 500
are stored on the phone. Entries with a speed dial number
of 501 or higher are stored on the SIM card.
• You can also use the following procedure to edit a fixed dial
entry by scrolling to and selecting Fixed Dial.
Find the Feature
M > Phonebook
Press
To
scroll to the entry you want to edit
1
2
3
S
VIEW (+)
EDIT (+)
display the entry’s detailed view
edit the phonebook entry
93
Phonebook
Edit a phonebook entry or fixed dial entry by following the
procedures described in “Storing a Phonebook Entry” on
page 88.
Deleting a Phonebook Entry
To delete a phonebook entry:
Find the Feature
M > Phonebook
Press
To
scroll to the entry you want to delete
1
2
3
4
5
S
M
open the Phonebook Menu
scroll to Delete
S
SELECT (+)
YES (-)
select Delete
confirm the deletion
Copying Phonebook Entries Between
the Phone and SIM Card
You can copy one or more phonebook entries from your phone
to the SIM card or from the SIM card to your phone.
Notes:
• This procedure copies the original entry to a new location. It
does not delete the original entry.
• The SIM card cannot store Type and Voice Name data for
entries. If you try to copy an entry with a type or voice name
to the SIM card, the phone asks you for confirmation before
dropping this information and copying the entry.
94
Phonebook
Copy a Single Entry
To copy a single phonebook entry from your phone to the SIM
card or from the SIM card to your phone:
Find the Feature
M > Phonebook
Press
To
scroll to the entry you want to copy
1
S
Note: Entries with a speed dial
number from 1 to 500 are stored on
the phone. Entries with a speed dial
number of 501 or higher are stored
on the SIM card.
2
3
4
M
open the Phonebook Menu
scroll to Copy Entry
select Copy Entry
S
SELECT (+)
The phone displays the Copy To
form, with the next available speed
dial number.
5
6
keypad keys
edit the speed dial number on the
Copy To form
OK (+)
approve the copy to the speed dial
number
The phone displays the Stored
message. You can now delete the old
phonebook entry, if desired.
95
Phonebook
Copy Multiple Entries
To copy multiple phonebook entries from your phone to the SIM
card or from the SIM card to your phone:
Find the Feature
M > Phonebook
Press
To
1
2
3
M
open the Phonebook Menu
scroll to Copy Entries
S
SELECT (+)
select Copy Entries
The phone displays the Copy Entries
form.
scroll to From (start)
4
5
6
S
CHANGE (+)
keypad keys
select From (start)
enter the first (lowest) speed dial
number in the range of entries that
you want to copy
Note: Entries with a speed dial
number from 1 to 500 are stored on
the phone. Entries with a speed dial
number of 501 or higher are stored
on the SIM card.
7
OK (+)
store the number and return to the
Copy Entries form
scroll to From (end)
8
9
S
CHANGE (+)
select From (end)
96
Phonebook
Press
To
10 keypad keys
enter the last (highest) speed dial
number in the range of entries that
you want to copy
11 OK (+)
store the number and return to the
Copy Entries menu
scroll to To (start)
12
S
13 CHANGE (+)
select To (start)
14 keypad keys
enter the first (lowest) new speed dial
number for the entries’ new location
15 OK (+)
store the number and return to the
Copy Entries menu
16 DONE (-)
copy the entries
The phone displays the
Copied Entries message. You can
now delete the old entries, if desired.
Checking Phonebook Capacity
You can check phonebook capacity to see how much memory
space is left for storing phonebook entries on your phone and on
the SIM card. For entries stored on the phone, your phone
displays a memory meter that shows how much memory space
remains to store phonebook and datebook entries. For the SIM
card, your phone lists the number of phonebook entries used
and the number available.
Find the Feature
M > Phonebook
97
Phonebook
Press
To
1
M
open the Phonebook Menu
scroll to Phone Capacity or
SIM Capacity
2
S
3
SELECT (+)
select Phone Capacity or
SIM Capacity
Your phone displays the phone
memory meter, or the number of SIM
card phonebook entries available.
Synchronizing withTrueSync Software
You can synchronize phonebook entries between your
phone and computer or hand-held device with Starfish
®
TrueSync software, a Motorola accessory product. See
the TrueSync user guide for more information.
Note: TrueSync software is designed to synchronize with basic
features of many popular Personal Information Management
(PIM) software and hardware products.
Setting Up the Phonebook
You can specify the sort order for your phonebook entries and
the location of your 1-touch dial entries.
Phonebook List Sort Preference
You can set up your phone to sort your phonebook list by speed
dial number (the standard), name, or voice dial.
98
Phonebook
Tip: The voice dial sort is identical to the name sort, except that
the entries with voice name tags appear first.
Find the Feature
M > Phonebook
Press
To
1
2
3
4
5
6
7
M
open the Phonebook Menu
scroll to Setup
S
SELECT (+)
S
select Setup
scroll to Sort by
select Sort by
CHANGE (+)
S
scroll to the entry you want
select the entry you want
SELECT (+)
1-Touch Dial Preference
Your phone lets you specify whether your 1-touch dial entries are
located on the phone or the SIM card:
Find the Feature
M > Settings
> Other Settings
> Initial Setup
Press
To
scroll to 1-Touch Dial
1
2
3
4
S
CHANGE (+)
S
select 1-Touch Dial
scroll to the list you want
select the list you want
SELECT (+)
99
Datebook
The datebook is a calendar that lets you schedule and organize
events such as appointments and meetings. You can review your
schedule of events for the week or by the day, and have the
datebook play a reminder alarm for specific events.
Note:You must set the correct time and date in order to use the
datebook. Use the Time and Date option (see page 75) to set
the time and date.
To schedule or review events in the datebook:
Find the Feature
M > Datebook
Week View
When you open the datebook, your phone displays a calendar
for the week. Lines or filled boxes under each day indicate
scheduled events.
Untimed
event
Days of week
(press
S
left or right
to select)
{
15 NOV-21 NOV
S M T W T F S
}
12 hour
window
One-hour
event
Exit the
datebook
Go to
selected
day
e
EXIT
VIEW
Full day (12-hour)
event scheduled
Press
M
to open
the Datebook Menu
100
Datebook
Day View
Select a day in the week view and press VIEW (+) to see the
day’s events. You can store, edit, view, copy, and delete any
event from the day view.
Untimed
event
Day of
week
{
THU 19-NOV
}
Alarm
• Joe's B-day
Events
8:00A Marie, mtg ...
9:00A conf call
9:30A status
Down scroll
arrow
1:00A presentation
Return to
previous
screen
Show event
details
e
BACK
VIEW
Press
M to open
the Datebook Menu
101
Datebook
Event View
Select an event in the day view and press VIEW (+) to open the
detailed event view. You can edit, copy, and delete events from
the event view.
Alarm
Day and
time
ATHU 8:00am
Marie, mtg for status
(1 hrs)
Duration
Alarm time
Repeat
Event
details
A10 min before
None
Return to
previous
screen
Edit
event
e
BACK
EDIT
Press
M to open
the Datebook Menu
Storing a New Event
A title is required for a datebook event. All other information is
optional.
Find the Feature
M > Datebook > day
M > New
See “Selecting a Feature Option” on page 49 for instructions on
scrolling to and selecting options.
Press
CHANGE (+)
To
1
select Title
102
Datebook
Press
To
2
keypad keys
enter a title for the event (see
“Entering Text” on page 53)
3
4
OK (+)
store the event title
scroll to other fields and enter
information as necessary
S
Other fields let you enter start time,
duration, date, repeating events, and
reminder alarm.
5
DONE (-)
store the new event and return to the
day view
Changing Event Information
To change information about an existing event:
Find the Feature
M > Datebook
Press
To
scroll to the scheduled event day
1
2
3
S left or right
VIEW (+)
S
display the day view
scroll to the event you want to
change
4
5
6
VIEW (+)
EDIT (+)
S
display the event view
edit the event
scroll to the detail you want to
change
7
8
CHANGE (+)
edit the information
keypad keys
enter the new information
103
Datebook
Press
DONE (-)
To
9
store the information and return to
the day view
Copying an Event
To copy information from a current event to a new event:
Find the Feature
M > Datebook
Press
To
scroll to the scheduled event day
1
2
3
4
5
6
7
S left or right
VIEW (+)
S
display the day view
scroll to the event to copy
open the Datebook Menu
scroll to Copy
M
S
SELECT (+)
YES (-)
copy the event
confirm the copy
Your phone assumes that you want to
change the date, and displays the
Date field.
8
9
keypad keys
enter the date information
move to the month, day, and year
} (+)
or
S to the right
10 DONE (-)
11
save the copy of the event
scroll to event details and edit the
information as necessary
S
104
Datebook
Press
To
12 DONE (-)
store the new event and return to the
day view
Deleting an Event
Find the Feature
M > Datebook
Press
To
scroll to the scheduled event day
1
2
3
4
5
6
S left or right
VIEW (+)
S
display the day view
scroll to the event to delete
open the Datebook Menu
scroll to Delete
M
S
SELECT (+)
select Delete
For non-repeating events, go to
step 7. For repeating events, the
phone displays a delete event
menu:
a
b
S
scroll to This Event Only or
Repeat Events
SELECT (+)
select the event(s) to delete
confirm the deletion
7
YES (-)
The phone briefly displays a
Deleted:message and returns you
to the day view.
105
Radio
You can use your phone to tune, store presets, and
listen to FM radio stations when the optional Motorola
Original™ FM Stereo Radio Headset accessory is
plugged into the phone’s accessory connector port.
Turning the Radio On and Off
Press
To
Radio (+)
turn the radio on and off
Alternatively, you can use the following procedure:
Press
To
1
2
3
M
open the menu
scroll to Radio
S
On (+) or Off (+)
turn the radio on or off
Note: The Radio (+) soft key option and Radio menu feature
are displayed only when the FM Stereo Radio Headset is plugged
into the accessory connector port.
Tuning a Station
DoThis
To
Press S
scroll up or down to the next frequency
or
Press and hold S scroll up or down to the next available
stereo station
106
Radio
Storing a Preset
To store a station to a preset that you can recall later:
DoThis
To
Press and hold a number
key (1 to 9)
assign its preset number to the
tuned station
Selecting a Preset
To select a preset radio station:
Press
To
a number key (1 to 9) tune the station stored at that
preset location
Sending and Receiving Calls With the
Radio On
Your phone interrupts the radio signal and rings or vibrates as
usual to notify you of an incoming call, message, or other event.
When you receive a call:
DoThis
To
Press IGNORE (-)
ignore the call
Press ANSWER (+)
answer the call
or
Note: You can use the FM
Stereo Radio Headset
microphone to converse with
the other party during a call
Press the button on the
FM Stereo Radio Headset
microphone
107
Radio
To end the call and resume the FM broadcast:
DoThis
To
end the call
Press O
or
Press and hold the button
on the FM Stereo Radio
Headset microphone
Turn the radio off before dialing outgoing calls from the phone
keypad. You do not have to turn off the FM radio feature to dial
emergency numbers, or numbers selected from your phonebook
or other lists.
Tip: To dial a recently called number, press N or the button on
the FM Stereo Radio Headset microphone to go to the dialed
calls list. For more information, see “Recent Calls” on page 79.
108
Messages—Voicemail
You can listen to your voicemail messages by calling
your network voicemail phone number. Voicemail
messages are stored on the network—not on your
phone. Contact your service provider for more details.
StoringYour Voicemail Number
Store your voicemail number in your phone to make it faster and
easier to use voicemail. Your voicemail number is provided by
your service provider.
Find the Feature
M > Messages
M > VoiceMail Setup
Press
To
1
keypad keys
enter the phone number for your
voicemail
2
OK (+)
store the number
Receiving a New Voicemail Message
When you receive a voicemail message, your phone displays the
& (voice message waiting) indicator and a New VoiceMail
notification. (Some networks only indicate when you have
messages, whether they are new or not.) If reminders are turned
on, your phone sends a reminder every five minutes until you
close the new message notification, listen to the message, or
turn off your phone. (See “Reminders” on page 148.)
109
Messages—Voicemail
From the new message notification:
Press
To
CALL (+)
call your voicemail phone number
and listen to the message
Listening to a Voicemail Message
To listen to your voicemail messages at any time:
Find the Feature
M > Messages > VoiceMail
Your phone calls the voicemail phone number you stored. If you
do not have a voicemail number stored, the phone guides you
through storing a number.
110
Messages—Text
Text messages are brief messages that you can send
and receive (such as Where are we meeting?).
Received messages appear on your phone display or
in your text message inbox.
Quick notes are pre-written text messages that you can
customize and send quickly.
You must set up the text message inbox before you can send and
receive these messages. The total number of messages the inbox
can hold depends on the length of the messages, and the
number of other messages and drafts stored on your phone.
Note: Your service provider may have already programmed the
text message inbox settings for you.
Setting Up theText Message Inbox
Find the Feature
M > Messages
M > Text Msg Setup
Press
To
1
CHANGE (+)
change the Srvce Center No.
which is provided by your service
provider
2
keypad keys
enter the phone number for the
service center that handles your
outgoing messages
3
4
OK (+)
store your service center number
CHANGE (+)
change the Expire After period
111
Messages—Text
Press
To
5
keypad keys
enter the expiration period—the
number of days your network tries to
send unreceived messages
6
7
8
OK (+)
CHANGE (+)
S
store the expiration period
change the Reply Type
scroll to the default type of replies
you want to send—SMS text
messages, or other formats
9
OK (+)
store the reply type
10 CHANGE (+)
11
change the Cleanup setting
scroll to the number of days that
messages should stay in your inbox,
or the number of messages that
should be kept in your inbox
S
12 SELECT (+)
select the cleanup setting
If you select Custom, continue.
Otherwise, go directly to step17 to
complete the procedure.
scroll to the number of days or
messages
13 S up or down
move to the type identifier
14 } (+)
or
S to the right
15 S up or down
16 DONE (-)
scroll to days or msgs
store the custom cleanup period
112
Messages—Text
Press
To
17 DONE (-)
save the text message inbox settings
Receiving aText Message
Note: You must set up the text message inbox before you can
receive text messages. See “Setting Up the Text Message Inbox”
on page 111.
When you receive a new message, your phone displays the X
(message waiting) indicator and a New Message notification,
and gives an alert. If reminders are turned on, your phone sends
a reminder every five minutes until you close the new message
notification, read the message, or turn off your phone. (See
“Reminders” on page 148.)
From the new message notification:
Press
To
READ (+)
open the message (or your text
message inbox if there are multiple
messages)
As memory space for storing messages gets close to full, the X
(message waiting) indicator flashes and your phone displays
Memory is Low! when you receive a new message. When no
more messages can be stored, your phone displays Memory is
Full!and the network temporarily holds your new messages.To
receive these new messages, you must delete some existing
messages from your inbox, outbox, or drafts folder.
113
Messages—Text
Reading, Locking, or Deleting aText
Message
You can open your text message inbox to read, lock, or delete
messages at any time.
Messages in the text message inbox are sorted from newest to
oldest. The oldest messages are deleted automatically as
specified by the inbox cleanup setting (see “Setting Up the Text
Message Inbox” on page 111). If you want to save a message,
you should lock it to prevent it from being deleted during
cleanup.
Find the Feature
M > Messages > Text Msgs
Press
To
scroll to the message you want
(n = read, f = read and locked)
1
S
2
3
READ (+)
open the message
SAVE (-)
close the message without changes
or
DELETE (+)
delete the message
or
M
open the Text Msg Menu to perform
other procedures as described in the
following list
114
Messages—Text
The Text Msg Menu includes the following options:
Option
Description
Call Back
Call the number listed in the message
header or embedded in the message text.
If more than one number is embedded,
you can select one from a list.
Go To
Launch the micro-browser and go to a
Web address (URL) embedded in the
message. If more than one URL is
embedded, you can select one from a list.
Reply
Open a new text message, with the
message’s Reply To number in the To
field.
Forward
Open a copy of the text message, with an
empty To field.
Lock/Unlock
Lock or unlock the message.
Store Number
Open a new phonebook entry with the
message’s embedded number in the No.
field. If more than one number is
embedded, you can select one from a list.
Delete
Delete the message or all inbox messages.
or
Press Yes (-) to confirm the deletion.
Delete All
Create Message Open a new text message.
Setup Open the text message inbox setup menu.
115
Messages—Text
Sending aText Message
You can create and send a text message to one or more
recipients.The text message feature lets you manually enter each
recipient’s phone number, or select one or more numbers from
the phonebook or recent calls lists.
When you manually enter phone numbers in the To field, you
must insert a space between each phone number. Press and hold
1 to insert a space as needed.
Note: If you receive and answer a call while composing a text
message, your phone stores the message in the drafts folder and
closes the message editor. Your message is also stored in the
drafts folder if you respond to a missed call notification while
using the message editor.
Find the Feature
M > Messages
M > Create Message
Press
To
1
CHANGE (+)
select To
116
Messages—Text
Press
To
2
keypad keys
enter one or more phone numbers
where you want to send the message
Tip: Remember to press and hold
1 to insert a space between each
phone number that you enter
manually.
or
BROWSE (+)
select one or more phone numbers
from the phonebook or recent call
lists
3
4
5
OK (+)
store the number(s)
CHANGE (+)
keypad keys
select Msg
enter the text message (see “Entering
Text” on page 53)
Note: Message length is limited.
When 40 or fewer characters remain,
a two-digit counter at the top of the
display shows how many are left.
6
7
OK (+)
store the text message
finish the message
DONE (-)
Your phone displays
Send Message Now?
117
Messages—Text
Press
YES (-)
To
8
send the message
or
NO (+)
cancel the message or save it as a
draft
A saved message is stored in the
drafts folder, where you can edit it
and send it at a later time.
Sending a Quick NoteText Message
Quick notes are short, pre-written text messages that you can
select, edit, and send quickly (for example, Meet me at ...).
You can also create new quick note messages and store them for
later use.
To send a quick note message:
Find the Feature
M > Messages > Quick Notes
Press
To
scroll to the quick note
1
S
2
READ (+)
read the quick note
or
M
open the Quick Note Menu to
perform other procedures as
described in the following list
118
Messages—Text
The Quick Note Menu includes the following options:
Option
Description
New
Open an editor where you can create a
new quick note.
Enter text and press OK (+) to save it as
a quick note.
Edit
Open an editor where you can edit the
selected quick note.
Edit the quick note text and press OK (+)
to save your changes.
Delete
Send
Delete the selected quick note.
Open a new message, with the selected
quick note text in the Msg field.
Complete the other fields in the message
(for details, see “Sending a Text Message”
on page 116).
To send the quick note to multiple
recipients, enter multiple phone numbers
in the Tofield as described in step 2 of the
procedure for “Sending a Text Message”
on page 117.
119
Messages—Text
Viewing the Status of SentText
Messages
Text messages that you send are stored in the outbox. To view
the contents of your outbox:
Find the Feature
M > Messages > Outbox
Messages are sorted from newest to oldest. The following icons
indicate message status:
á = sending in progress
Y delivered
m = sending failed
120
Shortcuts
Your phone includes several pre-programmed shortcuts. You can
create additional shortcuts, if you like, to mark frequently used
menu items.
Standard Shortcuts
The following shortcuts are pre-programmed in your phone. You
cannot edit or delete these shortcuts.
DoThis
To
Press M, then press zoom in/out your phone’s display
and hold M (within view
two seconds)
(See “Changing the Zoom Setting”
on page 30.)
Press M *
lock/unlock your keypad
display your phone number
go to the dialed calls list
Press M #
Press N
(See “Recent Calls” on page 79.)
exit the menu system and return to
the idle display
Press O
User-Settable Shortcuts
You can create shortcuts to many menu features and
applications. A shortcut takes you directly to the menu item, or
performs the menu action (if applicable).
121
Shortcuts
Creating a Shortcut
You can assign a keypad shortcut, or both a keypad shortcut and
a voice shortcut to a menu item.
A voice shortcut lets you go directly to a menu item by saying its
shortcut name.
Tip: Make your voice recording in a quiet location. Hold the
phone about four inches (10 centimeters) from your mouth, and
speak directly into the phone’s microphone in a normal tone of
voice.
DoThis
To
1
Press M
enter the menu system
2
Scroll to the item to
which you want to
assign a shortcut
highlight the menu item
3
4
Press and hold M
open the shortcut editor
The phone displays:
Assign Shortcut for:
“Item”?
where Item is the name of the
item you selected.
Press YES (-)
view shortcut options
122
Shortcuts
DoThis
To
5
Press CHANGE (+)
change the keypad shortcut
number, if necessary
or
Press DONE (-)
select the default keypad
shortcut number and close the
shortcut editor if you do not
want to assign a voice shortcut
or
Press S
scroll to Voice if you want to
assign a voice shortcut
6
7
Press RECORD (+)
begin the recording process
The phone displays Press Voice
Key then say voice shortcut.
Press and release the
voice key on the right
side of your phone and
say the shortcut’s name
(in two seconds)
record the shortcut name
The phone displays Press Voice
Key then REPEAT voice
shortcut.
8
9
Press and release the
voice key and repeat
the name
confirm the shortcut name
The phone displays Trained:
Voice Shortcut
Press DONE (-)
store the shortcut name and
close the shortcut editor
123
Shortcuts
Using Shortcuts
You can use a shortcut from the idle display, while on a call, or
while scrolling through a menu.
Use a Keypad Shortcut
If you know the shortcut number:
Press
To
1
M
open the menu
2
the shortcut’s number go to the menu item, or perform
the menu action
Select a Shortcut From the List
To select a shortcut from the shortcut list:
Find the Feature
M > Shortcuts
> the shortcut you want
Use aVoice Shortcut
To use a voice shortcut:
DoThis
To
1
Press M
open the menu
2
Press and release the
voice key on the right
side of your phone and
say the shortcut’s name
(in two seconds)
go to the menu item, or perform
the menu action
124
Voice Notes
The voice note feature lets you record personal messages or
phone calls. You can play back a voice note at any time. There
are no pre-recorded voice notes on your phone.
Recording a Voice Note
Use this procedure to record a voice note when the idle display is
visible, or use it during a phone call to record the call. Your
phone plays an alert tone to notify the other party that the call is
being recorded.
Note: Recording phone calls is subject to varying state and
federal laws regarding privacy and recording of conversations.
Tip: Make your voice recording in a quiet location. Hold the
phone about four inches (10 centimeters) from your mouth, and
speak directly into the phone’s microphone in a normal tone of
voice.
DoThis
Result
1
Press and hold the voice
key on the right side of
A tone sounds in the
earpiece and the phone
your phone for the duration displays the Recording
of the recording. Voice Note message.
2
3
Speak your voice note into The phone records your
the phone while continuing voice note and displays a
to hold the voice key.
recording timer.
Release the voice key to
stop recording.
The phone displays the voice
notes list number and the
total recording time.
125
Voice Notes
Viewing the Voice Notes List
The voice notes list shows all your voice notes along with other
important information and features.
Find the Feature
M > Voice Notes
Locked
voice
note
Time/date
recorded
Voice Notes
5)2:20pm 10/1/00
4)4:05pm 6/1/00
3)4:00pm 6/1/00
2)11:05am 4/1/00
1)9:00am 1/1/00
f
Press
M
Down
scroll
arrow
to open the
Voice Notes
Menu
Return to
previous
screen
Play the
highlighted
voice note
e
EXIT
PLAY
New Voice Note appears at the end of the list or by itself if no
voice notes are stored. Select New Voice Note to view
instructions on how to record a new voice note.
126
Voice Notes
Playing a Voice Note
Find the Feature
M > Voice Notes
Press
To
scroll to the voice note
1
S
2
PLAY (+)
play the voice note
When an optional Motorola Original™ headset accessory or FM
Stereo Radio Headset accessory is connected to your phone,
voice note playback is automatically routed to the headset.
Tip: You can play a voice note while taking a call. It will not be
transmitted to the other party.
Playback Screen
While the voice note is playing, the playback screen is displayed.
Indicates
% played
Voice
note
number
Voice Note 3
{
}
Press
S
Press
S
left to
right to
fast
rewind
forward
e
SAVE
DELETE
Return to
previous
screen
Press
M
Voice Notes Menu
to open the
Erase
voice note
127
Voice Notes
Voice Note Controls
While playing back a voice note, press these keys to do the
following:
Stop playback
If the voice note
is unlocked, stop
playback and
display Delete
Voice Note?
and go to Voice
Notes Menu
.
Raise or lower
playback
If the voice note
is locked, stop
playback and
volume of
voice note.
unlock voice note.
Stop playback
and return to
voice notes list.
Press right to fast
forward three
seconds, resume
playing.
Press up/down
to stop playback
and scroll to
Press right and
hold to fast
next voice note.
forward to end.
Press left to
rewind three
seconds, resume
playing.
When playback is
complete, press
right to restart.
Press any number
key to alternately
stop and start
playback.
Press left and
hold to rewind
to the beginning
128
Voice Notes
Locking and Unlocking a Voice Note
You can prevent a voice note from being accidentally deleted by
locking it. To delete a locked voice note, you must first unlock it.
Find the Feature
M > Voice Notes
Press
To
scroll to the voice note you want to
lock or unlock
1
S
2
3
4
M
open the Voice Notes Menu
scroll to Lock or Unlock
S
SELECT (+)
lock or unlock the voice note
You can also lock or unlock a voice note while playing it back.
When the playback screen is displayed:
Press
To
1
2
3
M
open the Voice Notes Menu
scroll to Lock or Unlock
S
SELECT (+)
lock or unlock the voice note
Playback stops when you lock or unlock a voice note. Press any
number key to resume playback.
129
Voice Notes
Deleting a Voice Note
You can delete a single unlocked voice note or all unlocked voice
notes. To delete a locked voice note, you must first unlock it. See
“Locking and Unlocking a Voice Note” on page 129.
Find the Feature
M > Voice Notes
Press
To
scroll to the voice note you want to
delete
1
S
2
3
4
M
open the Voice Notes Menu
scroll to Delete or Delete All
select the highlighted option
S
SELECT (+)
The phone displays
Delete Voice Note X?, or
Delete All Voice Notes?
5
YES (-)
delete the selected voice note, or
delete all voice notes
Notes:
• You can always press NO (+) to cancel deletion.
• A deleted voice note cannot be recovered.
130
Micro-Browser
The micro-browser lets you access Web pages on
your phone. Contact your service provider to set up
access, if necessary.
Note: Your phone may be configured to use a high-speed GPRS
(General Packet Radio Service) network connection. This type of
connection can be identified by a é or GPRSindicator in the idle
display that disappears when you start a micro-browser session.
If a W (connected call) indicator is displayed when you start a
micro-browser session, your phone is using a standard voice
channel connection. The type of network connection your phone
uses depends on your service provider’s network. Your network
connection charges may vary depending on the type of
connection used.
Starting a Micro-Browser Session
To open the micro-browser:
Find the Feature
M > Browser
The micro-browser displays the home page set up by your service
provider.
Press
To
scroll to a bookmark or service
1
S
2
SELECT (+)
select the service
Shortcut: If you open a text message with a Web address (URL)
embedded in it, you can select M > Go To to launch the
131
Micro-Browser
micro-browser and go directly to the URL. If more than one URL
is embedded, you can select one from a list.
If you are unable to establish a network connection with the
micro-browser, contact your service provider.
Interacting With Web Pages
You can perform the following operations on a Web page:
DoThis
To
scroll through a text message
Press S
scroll through and select items in a
list
Press S and then
SELECT (+)
Press keypad keys
enter requested information
and then OK (+)
Tip: Press * to delete one letter
at a time if you make a mistake.
call the number from the
micro-browser
Press S to scroll to a
phone number on a Web
page, then press N
Press *
go back to the previous Web page
Press M
open the Browser Menu
132
Calculator
You can use your phone as a convenient calculator and currency
converter.
Calculating Numbers
Find the Feature
M > Calculator
Press
To
1
2
3
number keys
enter a number in the calculator
highlight a calculator function
perform the highlighted function
S
SELECT (+)
Selected
function
appears
here
Calculator
Entered
number
+
0
x
. C + -
÷
Press
S
to highlight
a function
MS MC MR
= % ± $
Perform the
highlighted
function
e
EXIT
SELECT
Exit the
calculator
Press
M to open
the Calculator Menu
133
Calculator
The calculator can perform the following functions:
Function
Description
.
Insert a decimal point
C
Clear the calculation
CE
Clear entry (replaces the C function when you
enter subsequent values in a calculation)
+
-
x
÷
Add
Subtract
Multiply
Divide
Store the current value in memory (overwrites
values already stored)
MS
Clear the value stored in memory
MC
MR
Replace the displayed value with the value
stored in memory
=
%
±
Calculate the result
Divide the displayed value by 100
Change the entry’s sign (positive/negative)
Calculate the exchange rate
$
134
Calculator
Converting Currency
The currency converter works just like the calculator, but uses the
$ (currency) function:
Find the Feature
M > Calculator
M > Exchange Rate
Press
To
1
2
3
number keys
enter the exchange rate
OK (+)
store the exchange rate
number keys
enter the amount to convert (amount
to multiply by the exchange rate)
highlight the $ function
4
5
S
SELECT (+)
perform the conversion
135
Games
Your phone contains three games that you can play between
phone calls. If you get an incoming call, message, alarm, or alert,
the game ends automatically.
Selecting and Starting a New Game
Find the Feature
M > Games
Press
To
scroll to the game of your choice
1
S
2
SELECT (+)
start the game
When the game is over, you can play another session of the
same game or return to the games menu.
Press
To
BACK (-)
return to the games menu
or
NO (-)
NEW (+)
start another session of the game you
just played
or
YES (+)
136
Games
Ending a Game
You can end a game at any time.
Press
To
BACK (-)
end the game session and return to
the games menu
or
O
Playing a Game
Blackjack
In this classic Las Vegas card game, you play against the dealer
to see who can get closer to 21 points without going over.
Rules of the game
• With each new hand, the first card is dealt to the dealer.
The dealer’s cards are shown at the top of the display, and
your cards are shown at the bottom.
• All face cards count as 10 points.
• All number cards count as the points shown on their face.
• An Ace counts as 11 points, unless that would put you over
21 points. Otherwise, an Ace is counted as 1 point. An Ace
that was originally counted as 11 may later be counted as 1
point if it will bring your points under or equal to 21 points.
• An initial deal of an Ace and a card with a face value of 10
points counts as exactly 21 points or Blackjack.
137
Games
• Blackjack automatically wins against any other hand that
totals 21 points.
• If you score more than 21 points, you go “bust” or lose.
• If you get five cards without going bust, you win.
• If you and the dealer have the same score, the dealer wins.
• You can ask for a “hit” or another card as long as you do
not go bust.
• As long as the dealer’s total is less than 17 points, the
dealer must continue to take a hit.
How to Play
When the game begins, you are dealt two cards. Based on their
total face value, you can:
Press
To
STAY (-)
see the results of the hand
HIT ME (+)
request another card
138
Games
Mindblaster
Your goal is to guess a secret four-symbol code. You play by
entering symbols into four spaces and then submitting a guess.
Rules of the Game
• Your score is the number of guesses it takes to reveal the
secret code.
• When you submit a guess, you are given clues that indicate
how many symbols you have identified correctly and how
many are in the correct position. The position of the clues
does not correspond to the location of the symbols.
= correct symbol in correct position
= correct symbol in wrong position
• You can see a history of your last 10 guesses.
• Once you enter a symbol into a blank space, you can
change the symbol but you cannot make the space blank
again.
• When you correctly guess the four-symbol code, the display
shows your score and the level of your next game.
• After you win one game, you progress from level 1 to level
2.
• After you win two more games, you progress from level 2 to
level 3.
• When you exit the game or turn off the phone, you begin
again at level 1.
139
Games
How to Play
When the game begins, you see four blank spaces. To play the
game:
DoThis
To
move from space to space
Press S left or right
place a symbol in a space
Press S up or down
Press GUESS (+)
submit a guess (when all four spaces
contain symbols)
scroll through and view a history of
your last 10 guesses
Select > and then
press S up or down
Paddleball
In this test of endurance, your mission is move your paddle to
strike a bouncing ball. The more you succeed, the smaller your
paddle gets.
Rules of the game
• Your score is the number of times your paddle hits the ball.
• You lose when the paddle misses the ball.
How to play
Press
To
move your paddle so that it hits the
bouncing ball
S up or down
140
AdjustingYour Settings
You can adjust a wide variety of phone settings to suit your
needs.
Ring/Vibrate
Your phone rings or vibrates to notify you of an incoming call,
message, or other event. This ring or vibration is called an alert.
You can select one of five different alert profiles:
Loud ring
Vibrate
Silent
Soft ring
w
y
t
x
u
Ring and vibrate
The alert setting indicator in your display shows the current alert
profile (see illustration on page 28).
Each alert profile contains settings for ringer and keypad volume.
It also includes alert tone settings for different events: incoming
calls, text messages, voicemail messages, data calls, fax calls,
alarms, and reminders. You can modify the settings in each
profile.
Select an Alert Profile
Find the Feature
M > Settings > Ring/Vibrate
> Alert
Press
To
scroll to the alert profile you want to
use
1
S
141
Adjusting Your Settings
Press
To
2
SELECT (+)
select the alert profile
The phone displays the
Changed: Alert message.
Customize an Alert Profile
You can customize a profile by changing the alerts used for
specific events (such as incoming calls, text messages, etc.). Your
phone includes a variety of preset alert tones and vibrations.Any
changes you make are saved to the current alert profile.
Tip: This feature also lets you set the profile’s ringer volume and
keypad volume.
Find the Feature
M > Settings > Ring/Vibrate
> Alert Detail
Press
To
scroll to the event for which you want
to set a new alert
1
S
2
CHANGE (+)
select the event
The phone displays the list of
available alerts.
scroll to the alert you want for the
event
3
4
S
SELECT (+)
select the alert
The phone displays the
Changed: Event Alert message.
142
Adjusting Your Settings
Use the MyTones Feature
You can create up to 32 custom alert tones for your phone. The
tones you create appear in the list of available alerts (see
“Customize an Alert Profile” on page 142).
Creating aTone
Find the Feature
M > Settings > Ring/Vibrate
> My Tones
Press
To
scroll to [New Tone]
1
2
3
4
S
SELECT (+)
CHANGE (+)
keypad keys
select [New Tone]
select Notes
enter notes for the tone (see
“Entering Notes” on page 144)
5
6
7
8
9
OK (+)
store the notes
CHANGE (+)
keypad keys
OK (+)
select Name
enter the name for the tone
store the name
DONE (-)
store the tone
143
Adjusting Your Settings
Entering Notes
To create a new tone, use the keypad keys to enter each note.
Press a key multiple times to cycle through its available notes or
options (pitch, octave, or length). The default setting for a new
tone is a quarter note in octave two.
Key
Phone Display Description
1
1
2
3
A
B
C
D
E
F
G
R
#
b
q
h
w
set octave one
set octave two
set octave three
2
3
note A
note B
note C
note D
note E
note F
4
7
0
note G
rest
sharp
flat
quarter note or quarter rest
half note or half rest
whole note or whole rest
144
Adjusting Your Settings
Enter a note as follows:
Task
Action
Change the
octave
Set the new octave (1, 2, or 3) before
selecting the note. The new octave applies
to the note and all following notes until
you change it again.
Select the note
(required)
Press a keypad key to enter a note.
Change a note to Enter a sharp or flat (#or b) after selecting
a sharp or flat
the note.
Some sharps and flats are played as
standard notes. For example, B# is the
same as C. Press S to scroll to valid
notes when entering a new note.
Change a note’s Set the new length (q, h, or w) after
length
selecting the note. The new length applies
to the note and all following notes until
you change it again.
Add a rest
Enter one or more rests (R characters) as
needed in the tone sequence. You can set
the length of the rest by entering a q, h, or
w character after the rest, just as you can
for a note.
Listen to a new
tone as you
compose it
Press M to enter the Compose Menu,
and select Play All to play the notes you
have entered.
145
Adjusting Your Settings
Example
Press the following keys to play this sequence of notes and rests
in octave three: C (quarter note), E flat (quarter note), half rest,
and G (whole note):
Press
To
Phone Display
1
1 1 1
set octave three
3
2
2 2 2
enter a quarter
C
note C
3
3 3 7 7 enter a quarter
Eb
note E flat
4
5
4 4 0 0 enter a half rest
Rh
4 0 0 0 enter a whole
Gw
note G
Playing aTone
Find the Feature
M > Settings > Ring/Vibrate
> My Tones
Press
To
scroll to the tone you want to play
1
2
3
4
S
M
open the My Tones Menu
scroll to Play
S
SELECT (+)
select Play
The phone displays the playback
meter and plays the tone.
146
Adjusting Your Settings
Press
To
5
PLAY (+)
or
CANCEL (-)
play the tone again
return to the my tones list
Editing aTone
You cannot edit the standard alert tones included with your
phone. To edit a custom tone that you created:
Find the Feature
M > Settings > Ring/Vibrate
> My Tones
Press
To
scroll to the tone you want to edit
1
2
3
S
EDIT (+)
S
open the tone details
scroll to the details you want to edit
(Name or Notes)
4
5
CHANGE (+)
select the details you want to edit
keypad keys
enter new text or notes (see
“Entering Notes” on page 144)
6
OK (+)
store the details
Deleting aTone
You cannot delete the standard alert tones included with your
phone. To delete a custom tone that you created:
Find the Feature
M > Settings > Ring/Vibrate
> My Tones
147
Adjusting Your Settings
Press
To
scroll to the tone you want to delete
1
2
3
4
5
S
M
open the My Tones Menu
scroll to Delete
S
SELECT (+)
YES (-)
select Delete
confirm the deletion
Reminders
A reminder is an alert that rings or vibrates every five minutes to
notify you about a voicemail or text message that you have
received, or a datebook event that you have scheduled.
To set or turn off reminders:
Find the Feature
M > Settings > Ring/Vibrate
> Alert Detail > Reminders
Press
To
scroll to the reminder alert you want:
Beep, Vibrate, or Off
1
2
S
Beep or Vibrate sets the
corresponding reminder alert type.
Off turns off all reminders.
SELECT (+)
select the reminder alert
148
Adjusting Your Settings
Call Forwarding
Call forwarding sends your phone’s incoming voice,
fax, and/or data calls directly to another phone
number. Use call forwarding options to specify which
calls your phone should forward.When you are ready
to accept calls on your phone again, you can turn off call
forwarding.
Set Up or Cancel Call Forwarding
The call forwarding options for voice, fax, or data calls are:
All Calls
forwards all calls
If Unavailable forwards calls if your phone is unavailable
Detailed
Off
uses different forwarding numbers if you
are out of range, unable to answer, or
busy (voice calls only)
does not forward calls
Find the Feature
M > Settings > Call Forward
Press
To
scroll to the type of calls you want to
forward
1
S
(Cancel All cancels all call
forwarding and ends the procedure.)
2
3
SELECT (+)
open the call forward details for that
call type
scroll to Forward
S
149
Adjusting Your Settings
Press
To
4
CHANGE (+)
change the Forward option
scroll to the call forward option you
want
5
S
6
7
SELECT (+)
store the option
scroll to To(for Detailedforwarding,
scroll to If Busy, If No Answer, or
If Unreachable)
S
8
9
CHANGE (+)
keypad keys
enter the forwarding phone number
or
BROWSE (+)
browse through your phonebook or
other lists for the forwarding phone
number
10 OK (+)
store the forwarding phone number
Note: You can repeat this procedure to enter forwarding
information for other call types.
Check Call Forwarding Status
Your network may store call forwarding status for you. If you
change your phone’s call forward settings (see “Set Up or Cancel
Call Forwarding” on page 149), then you should confirm that
the network call forward status matches your preferences.
Find the Feature
M > Settings > Call Forward
> Forward Status
150
Adjusting Your Settings
Press
To
scroll to Voice, Fax, or Data calls
1
S
2
View (+)
confirm that the network settings are
correct
Reordering Menu Items
You can customize the order of the items in your phone’s main
menu, depending upon your usage.
Find the Feature
M > Settings
> Other Settings
> Personalize > Main Menu
Press
To
scroll to the menu item you want to
move
1
S
2
GRAB (+)
grab the menu item you want to
move
move the item up or down the menu
insert the item in the new location
3
4
S
INSERT (+)
Customizing a Soft Key Function
You can relabel the soft keys (- and +) to access different
main menu items from the idle display.
Find the Feature
M > Settings
> Other Settings
> Personalize > Keys
151
Adjusting Your Settings
Press
To
scroll to Left or Right
1
2
3
4
S
CHANGE (+)
open the key editor
scroll to the new key function
confirm the new function
S
SELECT (+)
The key will have the new function
whenever the phone is idle.
Hands-Free Use
You can purchase an optional Motorola Original™
hands-free car kit or headset for your phone. These
accessories provide alternative ways for you to use your
phone without using your hands.
Note: The use of wireless devices and their accessories may be
prohibited or restricted in certain areas. Always obey the laws
and regulations on the use of these products.
Automatic Answer
When you activate automatic answer and connect your phone to
a car kit or headset, your phone automatically answers calls after
two rings.
Find the Feature
M > Settings
> Other Settings
Press
To
scroll to Car Settings or Headset
1
S
2
SELECT (+)
select the feature
152
Adjusting Your Settings
Press
To
scroll to Auto Answer
3
4
5
6
S
SELECT (+)
select Auto Answer
scroll to On or Off
confirm the setting
S
SELECT (+)
Automatic Hands-Free
You can set up your phone to automatically route calls to a car
kit when it detects a connection.
Find the Feature
M > Settings
> Other Settings
> Car Settings
> Auto Handsfree
Press
To
scroll to On or Off
1
S
2
SELECT (+)
confirm the setting
Power-Off Delay
When your phone is connected to a car kit, you can set it to stay
on for a specified time period after you switch off the ignition.
This keeps your phone from draining your vehicle battery by
staying on indefinitely, but leaves your phone on long enough
that you do not have to re-enter your unlock code when you
make short stops.
Find the Feature
M > Settings
> Other Settings
> Car Settings
> Power-Off Delay
153
Adjusting Your Settings
Press
To
scroll to the time delay option you
want
1
S
2
SELECT (+)
confirm your selection
Caution: If you select Continuous, the phone does not power
off when you turn off the ignition. Be careful not to accidentally
drain your vehicle battery if you select this option.
ChargerTime
When your phone is connected to a car kit, you can set it to
charge itself for a specified time period after you switch off the
ignition. This helps ensure that the phone battery gets fully
charged while the vehicle is parked.
Find the Feature
M > Settings
> Other Settings
> Car Settings
> Charger Time
Press
To
scroll to the charge time option you
want
1
S
2
SELECT (+)
confirm your selection
154
Data and Fax Calls
A Motorola Original™ data kit lets you transfer data
between your phone and a computer or other external
device. You can:
• synchronize data between your phone and an external
®
device with Starfish TrueSync software, a Motorola
accessory product. See the TrueSync user guide for more
information.
Note:TrueSync software is designed to synchronize with
basic features of many popular Personal Information
Management (PIM) software and hardware products.
• use your phone as a modem to connect to the Internet
• use your phone to send and receive data and fax calls on
your computer or hand-held device.
ConnectingYour Phone to an External
Device
Connect your phone to an external device (such as a computer or
hand-held device) using an infrared wireless link, a serial cable,
or a USB cable.
Note: Not all devices are compatible with infrared, serial cable,
or USB cable connections. Check your external device for
specifications.
Set Up a Cable Connection
Attach a serial cable or Motorola Original USB cable to the
phone and external device as follows.
155
Data and Fax Calls
Note: Check your computer or hand-held device to determine
the type of cable you need.
Attaching a Serial Cable
Use the interchangeable head on the Motorola Multi-Connect
Serial Cable to connect a computer, Palm III device, or Palm V
device to your phone.
DoThis
1
Plug the serial cable
into the detachable
head. Make sure
that the Motorola
logo on the
detachable head
and the metal
shielding on the
serial cable plug are
both facing you.
2
3
With the Motorola
logo and the phone
both facing you,
plug the detachable
head into the
phone’s accessory
connector port.
Plug the other end of the cable into the serial interface
connection on the external device and tighten the screws.
156
Data and Fax Calls
Attaching a USB Cable
DoThis
1
Plug the end of the
cable with the Motorola
logo into the phone’s
accessory connector
port. Make sure that the
logo and the phone are
both facing you.
2
Plug the other end—the USB connection—into the USB
port on the external device.
Establish an Infrared Connection
Use the following procedure to connect your phone to an
external device using an infrared data link. You cannot use this
feature when a serial cable or USB cable is attached to your
phone.
Note: This phone is classified as a Class 1 LED product and is
considered safe under reasonable use.
Important: In order to create and maintain an infrared
connection, your phone must be within one foot (30
centimeters) of the other device. Nothing can block the line of
sight between the two devices.
Find the Feature
M > Settings > Connection
> IrDA Link
157
Data and Fax Calls
Press
To
START (+)
activate the infrared link
The phone displays the IrDA Link
connectingmessage for five minutes
or until the link is established.
When the link has been established,
the phone displays the IRDA link is
active message.
If the phone does not find an infrared-capable device, it displays
the IrDA link failed. Retry Now? message.
Press
To
YES (-)
try another connection
Break an Infrared Connection
You can break the infrared data connection by moving the device
away from the phone, turning off the device, or turning off the
phone.
Install the Software
Install the software from the CD-ROM that comes with your
Motorola Original data kit. See the data kit’s user guide for more
information.
Sending a Data or Fax Call
You can connect your phone to a computer or hand-held device
to send data or a fax from the connected device.
158
Data and Fax Calls
Use this feature to transfer data from your computer onto
another device, and to synchronize phonebook and datebook
information between your phone, computer, and/or hand-held
device.
Connect your phone (see “Connecting Your Phone to an External
Device” on page 155) and do the following:
DoThis
To
1
Check the phone make sure that the phone is
connected and powered on
2
Open the
application on
your computer
place the call through the application
(such as dial-up-networking or fax)
Note: You cannot dial data or fax
numbers through your phone’s
keypad. You must dial them through
your computer, unless you are
making a talk then fax call (see
“Sending a Talk Then Fax Call” on
page 160).
3
End the transfer
close the call and connection when
on your computer the transfer is complete
159
Data and Fax Calls
Receiving a Data or Fax Call
You can connect your phone to a computer or hand-held device
to receive data or a fax. Use this feature to transfer data to your
computer from another device.
Transfer the Data or Fax
Connect your phone (see “Connecting Your Phone to an External
Device” on page 155).
Your phone notifies you when the data or fax call arrives, and
transfers the call to the connected device. You must use the
application running on the connected device to answer the call.
End the Data/Fax Connection
When the data or fax transfer is complete:
DoThis
To
End the call from the close the connection
connected device
Sending aTalkThen Fax Call
You can place a call where you talk and then send a
fax to the same phone number within the same call.
160
Data and Fax Calls
Connect to the device that will send the fax (see “Connecting
Your Phone to an External Device” on page 155) and do the
following:
Press
To
1
2
3
4
keypad keys
enter the phone number for the call
M
open the Dialing Menu
scroll to Talk Then Fax
S
SELECT (+)
select Talk Then Fax (for the next
call only)
dial the call
5
N
Speak and, when ready, initiate the
fax transfer on the connected device.
When transfer is complete, end the
call from the connected device.
161
Security
Assigning a New Code or Password
Your phone’s four-digit unlock code is originally set to 1234, and
the six-digit security code is originally set to 000000 at the
factory. Your service provider may reset these numbers before
you receive your phone.
If your service provider has not reset these numbers, we
recommend that you change them to prevent other users from
accessing your personal information or modifying your phone
settings. The unlock code must contain four digits, and the
security code must contain six digits. Be sure to make a note of
the new numbers.
You can also reset your SIM card PIN code, PIN2 code, and/or
call barring password if necessary.
Notes:
• Your service provider may retain your phone’s security code
for customer service purposes. In this case, you will not be
able to use phone features that require you to enter the
security code (such as master clear, master reset, and the
unlock code bypass feature).
• If the only code you can change is the unlock code, the
New Passwordsmenu is unavailable and the Unlock Code
option appears on the Phone Lockmenu. In this case, open
the unlock code editor by selecting: M > Settings
> Security > Phone Lock > Unlock Code.
162
Security
To change a code or password:
Find the Feature
M > Settings > Security
> New Passwords
Press
To
scroll to the code or password you
want to change
1
S
2
3
CHANGE (+)
select the code or password
enter your old code
keypad keys
If you do not know your code, see “If
You Forget a Code or Password” on
page 163.
4
5
6
7
8
OK (+)
submit your old code
enter the new code
assign the new code
re-enter the new code
confirm the new code
keypad keys
OK (+)
keypad keys
OK (+)
IfYou Forget a Code or Password
If you forget your security code (originally set to 000000), SIM
card PIN code, PIN2 code, or call barring password, contact your
service provider.
163
Security
If you forget your unlock code, try entering 1234 or the last four
digits of your phone number. If that does not work, do the
following when you see the Enter Unlock Code message:
Press
To
1
2
3
M
go to the unlock code bypass screen
keypad keys
enter your security code
submit your security code
OK (+)
Locking and UnlockingYour Phone
You can lock your phone manually or set your phone to lock
automatically whenever you turn it off.
When you try to use a locked phone, it asks you to enter the
unlock code. A locked phone still rings or vibrates for incoming
calls or messages, but you must unlock it to answer.
You can make emergency calls on your phone even when it is
locked. See “Dialing an Emergency Number” on page 36.
LockYour Phone Manually
Find the Feature
M> Settings > Security
> Phone Lock > Lock Now
Press
To
1
keypad keys
enter your four-digit unlock code
2
OK (+)
lock the phone
164
Security
SetYour Phone to Lock Automatically
You can set your phone to lock every time you turn it off:
Press
To
1
keypad keys
enter your four-digit unlock code
2
OK (+)
set the phone to lock automatically
UnlockYour Phone
At the Enter Unlock Code prompt:
Press
To
1
keypad keys
enter your four-digit unlock code
The unlock code is originally set to
1234. If necessary, see “If You Forget
a Code or Password” on page 163.
2
OK (+)
unlock your phone
Locking and UnlockingYour Keypad
You can lock your phone keypad to prevent accidental use. This
feature is useful in situations where an accidental keypress might
inadvertently dial an emergency number or one-touch dial
number (for example, when carrying your phone in a purse or
pocket).
Press
To
M *
lock or unlock your keypad
165
Security
You can review these instructions at any time by selecting:
M > Settings > Security > Lock Keypad.
Note: Incoming calls and messages unlock the keypad.
Barring Calls
Call barring lets you restrict outgoing or incoming
calls. You can restrict all calls, calls to international
numbers, or calls while roaming.
Find the Feature
M > Settings > Security
> Call Barring
Press
To
scroll to Outgoing or Incoming calls
1
S
2
CHANGE (+)
select barring for Outgoing or
Incoming calls
scroll to a restriction for the barred
calls
3
4
S
SELECT (+)
select the restriction for the barred
calls
5
6
keypad keys
enter your call barring password
submit your password
OK (+)
Protecting the SIM Card
Your PIN (Personal Identification Number) code protects the
information stored on your SIM card. When the SIM PIN feature
is activated, you must enter your SIM card PIN code each time
166
Security
you turn on the phone or insert a SIM card. Your SIM card PIN
code is given to you by your service provider.
Find the Feature
M > Settings > Security
> SIM PIN
Press
To
scroll to On or Off
1
2
3
4
S
SELECT (+)
keypad keys
OK (+)
switch protection on or off
enter your SIM card PIN code
submit your code
Unblock the SIM Card PIN Code
If you enter an incorrect SIM card PIN code three times in a row,
your SIM card is disabled and your phone displays the message
SIM Blocked. You need to enter a PIN unblocking key (PUK)
code, which you can obtain from your service provider. After
entering the PUK code, you will be prompted to create a new
SIM card PIN code.
Caution: If the unblocking attempt is tried unsuccessfully 10
times, the SIM card is permanently disabled and your phone
displays the message SIM Disabled.
Press
* * 0 5 *
To
1
open the PIN unblocking
editor
Your phone prompts you to
enter the PIN1 Unblock
Sequence:
167
Security
Press
To
2
keypad keys
enter the PUK code
3
OK (+)
submit the PUK code
Your phone prompts you to
Enter New SIM PIN:
4
5
keypad keys
enter a new SIM card PIN
code
Note: The SIM PIN code
must be between four and
eight digits in length.
OK (+)
assign the new SIM PIN code
Your phone prompts you to
Re-enter New SIM PIN:
6
7
keypad keys
re-enter the new SIM PIN
code
OK (+)
confirm the new SIM PIN
code and unblock the SIM
card
168
Troubleshooting
Check these questions first if you have problems with your
phone:
Question
Answer
Is your battery
charged? Do you
see B in the
display?
The battery level indicator should have
at least one segment showing (C). If
it does not, recharge your battery. (See
“Charging the Battery” on page 23 and
“Battery Use” on page 32.)
Do you have a
valid SIM card
inserted in your
phone?
If necessary, turn off your phone and
make sure that you have inserted a valid
SIM card. (See “Installing the SIM
Card” on page 19).
Has the phone
been damaged,
dropped, or
Dropping your phone, getting it wet, or
using a non-Motorola battery or battery
charger can damage the phone. The
phone’s limited warranty does not cover
liquid damage or damage caused from
using non-Motorola accessories.
gotten wet?
Was a
non-Motorola
battery or
battery charger
used?
169
Troubleshooting
Question
Answer
Is the phone set Phones in different regions of the world
to the proper
frequency band
for your
geographical
region?
use different frequencies to establish a
network connection. If necessary, use
the Network feature (see page 77) to
reset your phone’s frequency to either
1900 MHz or 900/1800 MHz when you
travel to a new location.
1
From the idle display, press:
M
> Settings
> Other Settings
> Network
> Network Setup
2
3
Press S to scroll to Region.
Press CHANGE (+) to change the
frequency band setting.
4
5
6
Press S to scroll to 1900 or
900/1800.
Press SELECT (+) to select the
frequency.
Press DONE (-) to save the
frequency.
Does the handset The signal strength indicator should
have a signal?
Do you see j in
the display?
have at least one segment showing (1).
If it does not, move to an area with a
stronger signal to use your phone.
170
Troubleshooting
Question
Is the earpiece
Answer
While on a call, press the upper volume
volume too low? key on the side of your phone.
Is the other party Your phone may be muted. Press
unable to hear
you?
UNMUTE (+) if necessary to unmute
the phone.
Also, make sure that your phone’s
microphone is not blocked by its
carrying case or a sticker.
The following refer to specific problems:
Problem
Solution
My phone was
Report a stolen phone to the police and
stolen. To whom to your service provider (the company
should I report
this?
that sends you your monthly wireless
service bill).
I forgot my
password.
See “If You Forget a Code or Password”
on page 163.
I pressed the
power key, but
nothing
Be sure to press and hold P (the
power key) until the display appears
and you hear an audible alert. (This
could take several seconds.) If nothing
happens, check that a charged battery
is installed. (See “Installing the Battery”
on page 20.)
happened.
171
Troubleshooting
Problem
Solution
The display says: The SIM card may be incorrectly
Insert SIM Card inserted. Check the SIM card to make
or Check SIM Card sure that it is inserted properly. See
even though I
have inserted my
SIM card in the
phone.
“Installing the SIM Card” on page 19.
The display says: Call your service provider (the company
SIM Blocked. How that sends you your monthly wireless
do I unblock my service bill) to obtain the PIN
SIM card?
unblocking key (PUK) code. See
“Unblock the SIM Card PIN Code” on
page 167.
The display says: Enter the factory-preset unlock code
Enter Unlock
Code. How do I
unlock my
phone?
(1234), or the last four digits of your
phone number. (See “Locking and
Unlocking Your Phone” on page 164.) If
this fails, call your service provider (the
company that sends you your monthly
wireless service bill).
My phone asks
for an unlock
code when I try
to open a
The application you want is locked. If
you own the phone but do not know
the unlock code, see “If You Forget a
Code or Password” on page 163.
feature.
172
Troubleshooting
Problem
Solution
My phone does
not ring.
If you see t or y in the display,
then the ringer is turned off. See
“Ring/Vibrate” on page 141.
Also, the ringer may be set to Silent
even though your phone is set to a ring
alert profile. See “Customize an Alert
Profile” on page 142.
My phone rings
even though I
selected the
Silent (or
The ringer may be set to play a tone
even though your phone is set to a
silent alert profile. See “Customize an
Alert Profile” on page 142.
Vibrate) alert
profile.
I tried to place a Your call did not reach the wireless
call and heard an system. You may have dialed the
alternating high/ number too soon after turning the
low tone.
phone on. Wait until the display shows
the name of your service provider
before making a call.
173
Troubleshooting
Problem
Solution
I cannot send/
receive calls.
Make sure that you have a phone signal
(see the “Signal Strength Indicator”
item on page 28). Avoid electrical or
radio interference, and obstructions
such as bridges, parking garages, or tall
buildings.
Your phone also may have the
Call Barring feature turned on. If you
know the unlock code, you can change
this setting in the security menu
(M > Settings > Security).
Also, check to be sure your SIM card is
installed and working.
My phone has
Make sure that your antenna is not bent
poor reception
and drops calls.
or damaged.
Also, make sure you have a phone
signal (see the “Signal Strength
Indicator” item on page 28). Stay clear
of any obstructions such as bridges,
parking garages, or tall buildings.
I cannot hear
others on my
phone.
While on a call, press the upper volume
key on the left side of your phone. Your
phone display should show the volume
increasing.
Also, make sure that your phone’s
earpiece is not blocked by its carrying
case.
174
Troubleshooting
Problem
Solution
I cannot open my Before you can use text or information
inbox.
services messages, you must set up the
appropriate inbox. See “Setting Up the
Text Message Inbox” on page 111.
How do I see the To see the most recent calls you dialed
calls I sent or
received?
or received, open the “Recent Calls”
lists:
M > Recent Calls
> Received Calls
or
Dialed Calls
My phone will
not send
voicemail
commands,
passwords, or
other codes.
Your phone sends commands and
passwords as DTMF tones. You can set
your phone’s DTMF tones to be Long,
Short, or Off. If you have trouble
sending numbers, try changing the
DTMF setting.
1
From the idle display, press:
M
> Settings
> Other Settings
> Initial Setup
> DTMF
2
3
Press S to scroll to Long or
Short.
Press SELECT (+) to select it.
175
Troubleshooting
Problem
My phone’s
display is too
dark.
Solution
You can use the Contrast Setting
feature (see page 76) to change the
level of contrast in your phone display.
You can also use the Backlight feature
(see page 76) to change the length of
time that your phone’s display backlight
stays on.
My battery didn’t Your battery’s performance is affected
last as long as I
expected. What
can I do to
extend battery
life?
by charge time, feature use,
temperature changes, and other factors.
For tips on extending your battery life,
see “Battery Use” on page 32.
I am unable to
record a voice
note, voice
name, or voice
shortcut
Try moving to a quieter location to make
your voice recording. Hold the phone
about four inches (10 centimeters) away
from your mouth, and speak directly
into your phone’s microphone in a
normal tone of voice.
176
Troubleshooting
Problem
Solution
I plugged the
The beep indicates that you are set up
data cable into
correctly. If you did not hear a beep,
my phone but my make sure that both ends of the data
phone did not
beep. How do I
cable are connected—the smaller end
to your phone and the larger end to
know if the data your computer.
cable is ready to
go?
Also, your computer may have
deactivated the port to save power. Try
opening an application that uses the
port, like a fax or dial-up application,
and your computer will automatically
activate the port.
My phone
Some wireless networks may not
support data or fax transmission. If you
are roaming on an unfamiliar network,
this may be the case.
beeped when I
attached the
data cable, but
my data and fax
applications
don’t work.
Also, remember that data and fax
transmission usually requires a
subscription. Call your service provider
for more information.
177
Troubleshooting
Problem
Solution
When sending
data with the
19200 Kbps is the data transfer rate of
the connection between your computer
data cable, why
does the
and the phone in a standard CSD
(Circuit Switch Data) connection. The
computer show a rate of the connection between your
connection rate
of 19200 Kbps?
phone and the network is displayed on
your phone, and will be either 14400 or
9600 Kbps.
Note: A GPRS connection may have a
higher data transfer rate.
I can’t end my
data call by
closing the
application on
my computer.
What can I do?
Try pressing O on your phone. Also try
disconnecting the cable or turning off
the phone. If possible, always close the
connection through your computer.
These alternative methods may disrupt
the application on your computer.
I launched the
micro-browser
but the display
says:
You may be in an area without service,
or you may be connected to a network
that does not support Internet access.
Network Not
Available.
I launched the
micro-browser
but the display
says: Server Not
Responding.
Try again in a few minutes. The servers
may be temporarily busy.
178
Specific Absorption Rate
Data
This model phone meets the government’s
requirements for exposure to radio waves.
Your wireless phone is a radio transmitter and receiver. It is
designed and manufactured not to exceed limits for exposure to
radio frequency (RF) energy set by the U.S. Federal
Communications Commission for the United States and by
Health Canada for Canada. These limits are part of
comprehensive guidelines and establish permitted levels of RF
energy for the general population. The guidelines are based on
standards that were developed by independent scientific
organizations through periodic and thorough evaluation of
scientific studies. The standards include a substantial safety
margin designed to assure the safety of all persons, regardless of
age or health.
The exposure standard for wireless mobile phones employs a
unit of measurement known as the Specific Absorption Rate, or
SAR. The SAR limit set by the FCC and by Health Canada is 1.6
1
W/kg. Tests for SAR are conducted using standard operating
positions accepted by the FCC and by Industry Canada with the
phone transmitting at its highest certified power level in all
tested frequency bands. Although the SAR is determined at the
highest certified power level, the actual SAR level of the phone
while operating can be well below the maximum value. This is
because the phone is designed to operate at multiple power
levels so as to use only the power required to reach the network.
179
In general, the closer you are to a wireless base station antenna,
the lower the power output.
Before a phone model is available for sale to the public in the
U.S. and Canada, it must be tested and certified to the FCC and
Industry Canada that it does not exceed the limit established by
each government for safe exposure. The tests are performed in
positions and locations (e.g., at the ear and worn on the body)
reported to the FCC and available for review by Industry Canada.
The highest SAR value for this model phone when tested for use
2
at the ear is 0.77 W/kg , and when worn on the body, as
2
described in this user guide, is 0.56 W/kg. (Body-worn
measurements differ among phone models, depending upon
available accessories and regulatory requirements). While there
may be differences between the SAR levels of various phones
and at various positions, they all meet the governmental
requirements for safe exposure.
The FCC and Industry Canada have granted an Equipment
Authorization for this model phone with all reported SAR levels
evaluated as being in compliance with the FCC and Health
Canada RF exposure guidelines. SAR information on this model
phone is on file with the FCC and can be found under the Display
Grant section of:
http://www.fcc.gov/oet/fccid
after searching on FCC ID IHDT6BC1. You may also refer to
Motorola’s Web site:
http://www.motorola.com/rfhealth
180
Additional information on Specific Absorption Rates (SAR) can
be found on the Cellular Telecommunications & Internet
Association (CTIA) Web site:
http://phonefacts.net
or the Canadian Wireless Telecommunications Association
(CWTA) Web site:
http://www.cwta.ca
1. In the United States and Canada, the SAR limit for mobile phones used by
the public is 1.6 watts/kg (W/kg) averaged over one gram of tissue. The
standard incorporates a substantial margin of safety to give additional
protection for the public and to account for any variations in measurements.
2. Additional related information includes the Motorola testing protocol,
assessment procedure, and measurement uncertainty range for this
product.
ITC01-064
181
The U.S. Food and Drug
Administration's Center for Devices
and Radiological Health Consumer
Update on Mobile PhonesAdditional Health and Safety Information
FDA has been receiving inquiries about the safety of mobile
phones, including cellular phones and PCS phones.The following
summarizes what is known—and what remains unknown—
about whether these products can pose a hazard to health, and
what can be done to minimize any potential risk. This
information may be used to respond to questions.
Why the concern?
Mobile phones emit low levels of radio frequency energy (i.e.,
radio frequency radiation) in the microwave range while being
used. They also emit very low levels of radio frequency energy
(RF), considered non-significant, when in the stand-by mode. It
is well known that high levels of RF can produce biological
damage through heating effects (this is how your microwave
oven is able to cook food). However, it is not known whether, to
what extent, or through what mechanism, lower levels of RF
might cause adverse health effects as well. Although some
research has been done to address these questions, no clear
picture of the biological effects of this type of radiation has
emerged to date.Thus, the available science does not allow us to
conclude that mobile phones are absolutely safe, or that they are
unsafe. However, the available scientific evidence does not
demonstrate any adverse health effects associated with the use
of mobile phones.
182
What kinds of phones are in question?
Questions have been raised about hand-held mobile phones, the
kind that have a built-in antenna that is positioned close to the
user's head during normal telephone conversation. These types
of mobile phones are of concern because of the short distance
between the phone's antenna—the primary source of the RF—
and the person's head. The exposure to RF from mobile phones
in which the antenna is located at greater distances from the
user (on the outside of a car, for example) is drastically lower
than that from hand-held phones, because a person's RF
exposure decreases rapidly with distance from the source. The
safety of so-called “cordless phones,” which have a base unit
connected to the telephone wiring in a house and which operate
at far lower power levels and frequencies, has not been
questioned.
How much evidence is there that hand-held mobile
phones might be harmful?
Briefly, there is not enough evidence to know for sure, either
way; however, research efforts are on-going. The existing
scientific evidence is conflicting and many of the studies that
have been done to date have suffered from flaws in their
research methods. Animal experiments investigating the effects
of RF exposures characteristic of mobile phones have yielded
conflicting results. A few animal studies, however, have
suggested that low levels of RF could accelerate the
development of cancer in laboratory animals. In one study, mice
genetically altered to be predisposed to developing one type of
cancer developed more than twice as many such cancers when
they were exposed to RF energy compared to controls. There is
much uncertainty among scientists about whether results
obtained from animal studies apply to the use of mobile phones.
183
First, it is uncertain how to apply the results obtained in rats and
mice to humans. Second, many of the studies that showed
increased tumor development used animals that had already
been treated with cancer-causing chemicals, and other studies
exposed the animals to the RF virtually continuously—up to 22
hours per day.
For the past five years in the United States, the mobile phone
industry has supported research into the safety of mobile
phones. This research has resulted in two findings in particular
that merit additional study:
1
In a hospital-based, case-control study, researchers looked
for an association between mobile phone use and either
glioma (a type of brain cancer) or acoustic neuroma (a
benign tumor of the nerve sheath). No statistically
significant association was found between mobile phone
use and acoustic neuroma. There was also no association
between mobile phone use and gliomas when all types of
types of gliomas were considered together. It should be
noted that the average length of mobile phone exposure in
this study was less than three years.
When 20 types of glioma were considered separately,
however, an association was found between mobile phone
use and one rare type of glioma, neuroepithelliomatous
tumors. It is possible with multiple comparisons of the same
sample that this association occurred by chance. Moreover,
the risk did not increase with how often the mobile phone
was used, or the length of the calls. In fact, the risk actually
decreased with cumulative hours of mobile phone use.
Most cancer causing agents increase risk with increased
exposure. An ongoing study of brain cancers by the
184
National Cancer Institute is expected to bear on the
1
accuracy and repeatability of these results.
2
Researchers conducted a large battery of laboratory tests to
assess the effects of exposure to mobile phone RF on
genetic material. These included tests for several kinds of
abnormalities, including mutations, chromosomal
aberrations, DNA strand breaks, and structural changes in
the genetic material of blood cells called lymphocytes. None
of the tests showed any effect of the RF except for the
micronucleus assay, which detects structural effects on the
genetic material. The cells in this assay showed changes
after exposure to simulated cell phone radiation, but only
after 24 hours of exposure. It is possible that exposing the
test cells to radiation for this long resulted in heating. Since
this assay is known to be sensitive to heating, heat alone
could have caused the abnormalities to occur. The data
already in the literature on the response of the
micronucleus assay to RF are conflicting. Thus, follow-up
2
research is necessary.
FDA is currently working with government, industry, and
academic groups to ensure the proper follow-up to these
industry-funded research findings. Collaboration with the
Cellular Telecommunications Industry Association (CTIA) in
particular is expected to lead to FDA providing research
recommendations and scientific oversight of new CTIA-funded
research based on such recommendations.
Two other studies of interest have been reported recently in the
literature:
1
Two groups of 18 people were exposed to simulated mobile
phone signals under laboratory conditions while they
185
performed cognitive function tests. There were no changes
in the subjects' ability to recall words, numbers, or pictures,
or in their spatial memory, but they were able to make
choices more quickly in one visual test when they were
exposed to simulated mobile phone signals. This was the
only change noted among more than 20 variables
3
compared.
2
In a study of 209 brain tumor cases and 425 matched
controls, there was no increased risk of brain tumors
associated with mobile phone use.When tumors did exist in
certain locations, however, they were more likely to be on
the side of the head where the mobile phone was used.
Because this occurred in only a small number of cases, the
increased likelihood was too small to be statistically
4
significant.
In summary, we do not have enough information at this point to
assure the public that there are, or are not, any low incident
health problems associated with use of mobile phones. FDA
continues to work with all parties, including other federal
agencies and industry, to assure that research is undertaken to
provide the necessary answers to the outstanding questions
about the safety of mobile phones.
What is known about cases of human cancer that
have been reported in users of hand-held mobile
phones?
Some people who have used mobile phones have been
diagnosed with brain cancer. But it is important to understand
that this type of cancer also occurs among people who have not
used mobile phones. In fact, brain cancer occurs in the U.S.
population at a rate of about 6 new cases per 100,000 people
186
each year. At that rate, assuming 80 million users of mobile
phones (a number increasing at a rate of about 1 million per
month), about 4800 cases of brain cancer would be expected
each year among those 80 million people, whether or not they
used their phones. Thus it is not possible to tell whether any
individual's cancer arose because of the phone, or whether it
would have happened anyway. A key question is whether the
risk of getting a particular form of cancer is greater among
people who use mobile phones than among the rest of the
population. One way to answer that question is to compare the
usage of mobile phones among people with brain cancer with
the use of mobile phones among appropriately matched people
without brain cancer. This is called a case-control study. The
current case-control study of brain cancers by the National
Cancer Institute, as well as the follow-up research to be
sponsored by industry, will begin to generate this type of
information.
What is FDA's role concerning the safety of mobile
phones?
Under the law, FDA does not review the safety of radiation-
emitting consumer products such as mobile phones before
marketing, as it does with new drugs or medical devices.
However, the agency has authority to take action if mobile
phones are shown to emit radiation at a level that is hazardous
to the user. In such a case, FDA could require the manufacturers
of mobile phones to notify users of the health hazard and to
repair, replace or recall the phones so that the hazard no longer
exists.
Although the existing scientific data do not justify FDA
regulatory actions at this time, FDA has urged the mobile phone
187
industry to take a number of steps to assure public safety. The
agency has recommended that the industry:
• support needed research into possible biological effects of
RF of the type emitted by mobile phones
• design mobile phones in a way that minimizes any RF
exposure to the user that is not necessary for device
function
• cooperate in providing mobile phone users with the best
possible information on what is known about possible
effects of mobile phone use on human health
At the same time, FDA belongs to an interagency working group
of the federal agencies that have responsibility for different
aspects of mobile phone safety to ensure a coordinated effort at
the federal level. These agencies are:
• National Institute for Occupational Safety and Health
• Environmental Protection Agency
• Federal Communications Commission
• Occupational Health and Safety Administration
• National Telecommunications and Information
Administration
The National Institutes of Health also participates in this group.
In the absence of conclusive information about any
possible risk, what can concerned individuals do?
If there is a risk from these products—and at this point we do
not know that there is—it is probably very small. But if people
are concerned about avoiding even potential risks, there are
simple steps they can take to do so. For example, time is a key
188
factor in how much exposure a person receives. Those persons
who spend long periods of time on their hand-held mobile
phones could consider holding lengthy conversations on
conventional phones and reserving the hand-held models for
shorter conversations or for situations when other types of
phones are not available.
People who must conduct extended conversations in their cars
every day could switch to a type of mobile phone that places
more distance between their bodies and the source of the RF,
since the exposure level drops off dramatically with distance. For
example, they could switch to:
• a mobile phone in which the antenna is located outside the
vehicle
• a hand-held phone with a built-in antenna connected to a
different antenna mounted on the outside of the car or built
into a separate package
• a headset with a remote antenna to a mobile phone carried
at the waist
Again, the scientific data do not demonstrate that mobile
phones are harmful. But if people are concerned about the radio
frequency energy from these products, taking the simple
precautions outlined above can reduce any possible risk.
Where can I find additional information?
For additional information, see the following Web sites:
Federal Communications Commission (FCC) RF Safety
Program (select “Information on Human Exposure to RF Fields
from Cellular and PCS Radio Transmitters”):
http://www.fcc.gov/oet/rfsafety
189
World Health Organization (WHO) International Commission
on Non-Ionizing Radiation Protection (select Qs & As):
http://www.who.int/emf
United Kingdom, National Radiological Protection
Board: http://www.nrpb.org.uk
Cellular Telecommunications Industry Association (CTIA):
http://www.wow-com.com
U.S. Food and Drug Administration (FDA) Center for Devices
and Radiological Health: http://www.fda.gov/cdrh/consumer/
1. Muscat et al. Epidemiological Study of Cellular Telephone Use and
Malignant Brain Tumors. In: State of the Science Symposium;1999 June 20;
Long Beach, California.
2. Tice et al.Tests of mobile phone signals for activity in genotoxicity and other
laboratory assays. In: Annual Meeting of the Environmental Mutagen
Society; March 29, 1999, Washington, D.C.; and personal communication,
unpublished results.
3. Preece, AW, Iwi, G, Davies-Smith, A, Wesnes, K, Butler, S, Lim, E, and Varey,
A. Effect of a 915-MHz simulated mobile phone signal on cognitive function
in man. Int. J. Radiat. Biol., April 8, 1999.
4. Hardell, L, Nasman, A, Pahlson, A, Hallquist, A and Mild, KH. Use of cellular
telephones and the risk for brain tumors: a case-control study. Int. J. Oncol.,
15: 113-116, 1999.
ITC00-010
190
Warranty
LimitedWarranty for Motorola Personal
Communications Products and Accessories
Purchased in the United States and Canada
I.WhatThisWarranty Covers
Defects in materials and workmanship in the following new
“Products” manufactured, sold or certified by Motorola, with
which this limited warranty is included in/on the package:
(a) wireless cellular telephones, pagers and two-way radios that
operate via “Personal Radio Service” (such as Family Radio
Service and General Mobile Radio Service), together with
software imbedded in any of these products, and (b) subject to
the following exceptions, accessories or software sold for use
with these products.
• Battery Exception. This limited warranty extends only to
batteries in which the fully-charged capacity falls below
80% of rated capacity and batteries that leak;
• Software Exceptions. This limited warranty extends only to
physical defects in the media (such as CD-ROM) that
tangibly embodies each copy of any software sold and/or
certified by Motorola for use with Products. Software that is
not tangibly embodied in media and that is purchased
separately from Products (such as software that is
downloaded from the internet) comes “as is” and
without warranty.
191
Warranty
II.What the Period of Coverage Is
Subject to the following exceptions, one year from the date the
Products are purchased by the first end-user:
• 90-Day Warranty Exception. The warranty is for 90 days for:
(a) any software tangibly embodied in media or (b) any
accessories for two-way radios that are covered by this
warranty, as described in Section I, above.
• Limited Lifetime Warranty Exception. The warranty is a
limited lifetime warranty for the lifetime of ownership by
the first end-user of the following products, only:
(a) decorative covers, including bezel, PhoneWrap™ or
case (any model); and (b) ear buds and boom headsets that
transmit mono sound through a wire connection (this does
not include ear buds or boom headsets that either transmit
stereo sound or that are wireless, or both).
• Repair/Replacement Exception. The warranty is for the
balance of the original warranty or for 90 days from the
date returned and delivered to the first end-user, whichever
is longer.
III.Who is Covered
This warranty extends to you only if you are the first end-user
purchaser.
IV.WhatWeWill Do to CorrectWarranty Problems
At no charge to you, we have the option to repair or replace the
Products that do not conform to the warranty, or to refund the
Products’ purchase price. We may use functionally equivalent
192
Warranty
reconditioned/refurbished/pre-owned or new Products or parts.
No software updates are provided.
V. How to GetWarranty Service
PLEASE CALL US — DO NOT SHIP:
USA
Canada
Cellular 1-800-331-6456
Paging 1-800-548-9954
FRS Radios 1-800-353-2729
TTY (Text Telephone)
1-888-390-6456
All Products
1-800-461-4575
TTY (Text Telephone)
1-888-390-6456
Accessories and software—call the number designated for the
product with which they are used.
You will receive instructions on how to ship the Products to
Motorola or our designated resource. If instructed to ship the
Products, you must ship them with freight, duties and insurance
prepaid. Regardless of where you are instructed to return the
Products, you must include: (a) a copy of your receipt, bill of sale
or other comparable proof of purchase; (b) a written description
of the problem; (c) the name of your service provider (if this
Product requires subscription service); (d) the name and location
of the installation facility (if applicable) and, most importantly;
(e) your address and telephone number. If requested, you must
also return all detachable parts such as antennas, batteries and
chargers. RETAIN YOUR ORIGINAL PROOF OF PURCHASE.
For Products we ask you ship to us, we will ship repaired or
replacement Products at our expense for the freight and
insurance, but at your expense for any duties. If additional
193
Warranty
information is needed, please contact us at the telephone
number listed above.
VI.WhatThisWarranty Does Not Cover
• Products that are operated in combination with
ancillary or peripheral equipment or software not
furnished or otherwise certified by Motorola for
use with the Products (“ancillary equipment”), or
any damage to the Products or ancillary equipment
as a result of such use. Among other things,
“ancillary equipment” includes batteries, chargers,
adaptors, and power supplies not manufactured or
supplied by Motorola. Any of these voids the
warranty.
• Someone other than Motorola (or its authorized service
centers) tests, adjusts, installs, maintains, alters, modifies or
services the Products in any way. Any of these voids the
warranty.
• Rechargeable batteries that: (a) are charged by other than
the Motorola-approved battery charger specified for
charging such batteries; (b) have any broken seals or show
evidence of tampering; (c) are used in equipment other
than the Product for which they are specified; or (d) are
charged and stored at temperatures greater than 60
degrees centigrade. Any of these voids the warranty.
• Products that have: (a) serial numbers or date tags that
have been removed, altered or obliterated; (b) board serial
numbers that do not match each other, or board serial
numbers that do not match the housing; or
194
Warranty
(c) nonconforming or non-Motorola housings or parts. Any
of these voids the warranty.
• Defects or damage that result from: (a) use of the Products
in a manner that is not normal or customary; (b) improper
operation or misuse; (c) accident or neglect such as
dropping the Products onto hard surfaces; (d) contact with
water, rain, extreme humidity or heavy perspiration;
(e) contact with sand, dirt or the like; or (f) contact with
extreme heat, or spills of food or liquid.
• Physical damage to the surface of the Products, including
scratches, cracks or other damage to a display screen, lens
or other externally exposed parts.
• Failure of Products that is due primarily to any
communication service or signal you may subscribe to or
use with the Products.
• Coil cords that are stretched or that have any broken
modular tabs.
• Leased Products.
Flat-rate repair rates may apply to Products not covered by this
warranty. To obtain information about Products needing repairs
that are not covered by this warranty, please call the telephone
number previously listed. We will provide information on repair
availability, rates, methods of payment, where to send the
Products, etc.
VII. Some Other Limitations
This is Motorola’s complete warranty for the Products,
and states your exclusive remedies. This warranty is
195
Warranty
given in lieu of all other express warranties. Implied
warranties, including without limitation, the implied
warranties of merchantability and fitness for a
particular purpose, are given only if specifically
required by applicable law. Otherwise, they are
specifically excluded.
No warranty is made as to coverage, availability, or
grade of service provided by the Products, whether
through a service provider or otherwise.
No warranty is made that the software will meet your
requirements or will work in combination with any
hardware or applications software products provided
by third parties, that the operation of the software
products will be uninterrupted or error free, or that all
defects in the software products will be corrected.
In no event shall Motorola be liable, whether in
contract or tort (including negligence) for damages in
excess of the purchase price of the Product, or for any
indirect, incidental, special or consequential damages
of any kind, or loss of revenue or profits, loss of
business, loss of information or data, or other financial
loss arising out of or in connection with the ability or
inability to use the Products, to the full extent these
damages may be disclaimed by law.
VIII. Patent and Software Provisions
At Motorola’s expense, we will defend you, and pay costs and
damages that may be finally awarded against you, to the extent
that a lawsuit is based on a claim that the Products directly
196
Warranty
infringe a United States patent. Our obligation is conditioned on:
(a) you notifying us promptly in writing when you receive notice
of the claim; (b) you giving us sole control of the defense of the
suit and all negotiations for its settlement or compromise; and
(c) should the Products become, or in Motorola's opinion be
likely to become, the subject of a claim of infringement of a
United States patent, you permit us, at our option and expense,
either to: procure for you the right to continue using the
Products; replace or modify them so that they become
non-infringing; or grant you a credit for such Products, as
depreciated, and accept their return. The depreciation will be an
equal amount per year over the lifetime of the Products, as
established by Motorola.
Motorola will have no liability to you with respect to any claim of
patent infringement that is based upon the combination of the
Products or parts furnished under this limited warranty with
ancillary equipment, as defined in VI., above.
This is Motorola’s entire liability with respect to
infringement of patents by the Products.
IX. State Law and Other Jurisdiction Rights
Some states and other jurisdictions do not allow the exclusion or
limitation of incidental or consequential damages, or limitation
on the length of an implied warranty, so the above limitations or
exclusions may not apply to you.
This warranty gives you specific legal rights, and you may also
have other rights, which vary from jurisdiction to jurisdiction.
197
Warranty
To obtain information on Motorola Personal Communications
Products, including warranty service, accessories and optional
Extended Warranties on selected Products, please call:
USA
Canada
Cellular 1-800-331-6456
Paging 1-800-548-9954
FRS Radios 1-800-353-2729
TTY (Text Telephone)
1-888-390-6456
All Products
1-800-461-4575
TTY (Text Telephone)
1-888-390-6456
Accessories and software—call the telephone number
designated above for the product with which they are used.
DO NOT SHIP PRODUCTS TO THESE ADDRESSES —
INSTEAD PLEASE CALL.
To correspond with Motorola about Products, please write us at
http://www.motorola.comor at:
In the USA:
In Canada:
Motorola, Inc.
600 North U.S. Highway 45
Libertyville, IL 60048
Motorola Canada Limited
5875 Whittle Road
Mississauga, ON L4Z 2H4
ITC01-078
198
Export Law Assurances
This product is controlled under the export regulations of the
United States of America and Canada. The Governments of the
United States of America and Canada may restrict the
exportation or re-exportation of this product to certain
destinations. For further information contact the U.S.
Department of Commerce or the Canadian Department of
Foreign Affairs and International Trade.
199
Index
automatic redial
turning on/off 76
using 34–35
A
accessories
optional 11, 106, 127, 152,
155
standard 19
B
battery
accessory connector port 1
Add Digits feature 81
alert
installing 20–21
level indicator 23, 28, 29
meter 70
creating 143–148
defined 141
indicators 30, 141
reminders, turning on/off
148
type, selecting 142
alert profile
customizing 142
defined 141
setting 141–142
alert setting indicator
defined 30, 141
illustration 28
animation 76
antenna 1
removing 22
battery save 76
blackjack 137–138
block cursor, defined 52
browse text mode 53
browser alerts 66
browser setup
micro-browser
browser setup 71
browser. See micro-browser
application, locking 74
appointments. See datebook
Attach Number feature 40,
81
C
calculator 133–135
200
Index
calendar. See datebook
call
adding digits after phone
number 81
alert profile, setting
141–142
alert type, selecting 142
alert, creating 143–148
answer options 73
answering 26
barring 166
terminating 37
call waiting 43
calling card 41
canceling 37
cost setup 72
costs 84–85
timing 83
credit limit 72
transferring 45–46
unanswered call 36
voice dial 42
call barring 166
call barring password
changing 162–163
entering 166
call cost information 84–85
Call Failed message 34
call forwarding
datebook, accessing 47
deleting 79–81
dialed calls list 42, 46,
79–81
dialing 25
dialing a recent call 79–81
emergency number 36–37
ending 25
forwarding 149–151
hold 46
defined 149
ignoring 37
in-call timer 71–72
status, checking 150–151
using 149–150
201
Index
call timers
described 83
resetting 84
cost trackers
viewing 84
described 84–85
call waiting
activating/deactivating 73
using 43
caller ID
incoming calls 35
outgoing calls 40, 72, 81
calling card call 41
calling line identification. See
caller ID
credit available 69, 84
car kit
D
automatic answer 152–153
automatic hands-free 153
charger time 154
power-off delay 153–154
clock
defined 30
illustration 28
codes
changing 162–163
default 162
if you forget a
code/password
163–164
computer
connecting to phone
155–158
data call
connecting to external
device 155–158
receiving 160
sending 158–159
wireless connection
157–158
date, setting 75
datebook
adding an event 102–103
alarm 103
calendar 100
changing event information
103–104
copying an event 104–105
day view 101
synchronizing data 98, 155
202
Index
datebook (continued)
deleting an event 105
event reminders, turning
on/off 148
event view 102
reminders 103
end key
week view 100
Datebook Menu 100, 101,
102
deleting a call 79–81
dialed calls list 42, 46, 79–81
dialing a number 25
Dialing Menu 82, 161
display
135
external device
connecting to phone
animation 76
backlight 76
contrast 76
F
described 27–30
greeting 75
idle display 27
illustration 28
language 76
zoom setting 30, 76
drafts folder 67
DTMF tones 77, 80, 81, 175
factory settings, resetting 77
fax call
connecting to external
device 155–158
receiving 72, 160
sending 72, 158–159
talk then fax call 160–161
wireless connection
157–158
E
fixed dial
earpiece
illustration 1
volume, adjusting 31
activating/deactivating 74
defined 64–65
dialing numbers 42, 64–65
203
Index
fixed dial (continued)
editing an entry 64–65,
93–94
storing an entry 88–90
flashing cursor, defined 51
FM Stereo Radio Headset 66,
106–108, 127
headset
66, 106–108, 127
forwarding calls 149–151
4-way navigation key 1, 31,
48
frequency, changing 77–78,
170
I
idle display, defined 27
G
games 136–140
GPRS
defined 131
indicator 131
GPRS indicator
defined 29
in-call timer 71–72
incoming call
canceling 37
ignoring 37
terminating 37
illustration 28
greeting, display 75
Incoming Call message 35
indicators
alert setting 28, 30, 141
battery level 23, 28, 29
GPRS 28, 29, 131
in use 28
menu 27, 28, 30
message waiting 28, 29,
113
H
hands-free mode
automatic answer 152–153
automatic call routing 153
charger time 154
defined 152
power-off delay 153–154
missed call 36
204
Index
indicators (continued)
ring alert 30, 141
roam 28, 29
signal strength 28
silent alert 30, 141
vibrate alert 30, 141
voice message waiting 28,
29, 109
key (continued)
voice 1, 91–92, 125
volume control 1, 30–31,
voice name 87
information services message
66
keypad
infrared connection
setting 157–158
international access code 40
IrDA link 155, 157–158
iTAP software
activating 58
capitalization 61
deleting text 62
answering calls 73
locking and unlocking 73,
L
language, setting 76
Last Calls Menu
opening 80
options 80–81
left soft key
customizing 151–152
functions 1, 48
lock
entering numbers 62
entering words 59–61
punctuation 61
J
joystick 1, 31, 48
applications 74
keypad 73, 165
phone 164–165
SIM card 166–167
voice notes 129
K
key
end 1, 25, 48
4-way navigation 1, 31, 48
left soft key 1, 48, 151–152
205
Index
lock application feature 74
loud ring alert 30, 141
Text Msg Menu 114–115
Voice Notes Menu 126,
defined 27, 30
illustration 28
message
deleting, text 114–115
dialing number from 39
111–113
information services 66
locking, text 114–115
outbox 67, 120
quick note 118–119
reading, text 114–115
receiving, text 113
reminders, receiving 109,
113
reminders, turning on/off
148
sending 40, 116–118
status 120
M
making a call 25
master clear 77
master reset 77
Memory is Full! message
113
Memory is Low! message
113
menu
Browser Menu 132
customizing 151
Datebook Menu 100, 101,
102
Dialing Menu 82, 161
entering text 50–52, 53–62
Entry Method menu 58
features 63–78
language, setting 76
Last Calls Menu 80–81
lists 49–50
locking applications 74
My Tones Menu 146, 148
navigating 10, 31, 48–49
Phonebook Menu 87
Quick Note Menu 118–119
rearranging features 151
scroll feature 76
text 111–120
voicemail 109–110
206
Index
message waiting indicator
defined 29
displayed 113
flashing 113
illustration 28
micro-browser
browser alerts 66
Browser Menu 132
calling a phone number
132
defined 131
functions 132
go back to previous page
132
starting 131–132
microphone 1
O
1-touch dial
defined 38
setting preference 75, 99
optional feature, defined 11
outbox 67, 120
mindblaster 139–140
missed call indicator 36
Missed Call message 36
missed call, dialing 42
my telephone number 26, 46
my telephone numbers 69
my tones 143–148
My Tones Menu 146, 148
P
paddleball 140
passwords. See codes
pause character 41
phone
accessories, optional 11
accessories, standard 19
active phone line, changing
70
answer options 73
codes 162–164
connecting to external
device 155–158
credit available 69, 84
N
n character 41
network settings 77–78, 170
207
Index
phone (continued)
credit information 69
credit limit 72
date, setting 75
erase user-entered
information 77
feature specifications 47,
70
frequency, changing
77–78, 170
keypad,answeringcallswith
73
keypad, locking and
unlocking 73, 165
language, setting 76
locking 164–165
network settings 77–78,
170
1-touch dial 38–39
reset all options 77
security code 162
specifications 47, 70
speed dial, using 38
startup greeting 75
time, setting 75
turning on/off 24
unlock code 162, 164
unlocking 24, 164–165
voice dial 42
attaching two numbers 81
capacity, checking 97–98
copying entries 94–97
deleting an entry 94
dialing a number 92–93
editing an entry 93–94
entry name 87
fields 87
number type indicator 87
1-touch dial 38–39
phone number 87
prefix digits, inserting 40
sorting entries 98–99
wireless connection
157–158
208
Index
phonebook (continued)
speed dial number 38, 87,
89–90
Q
speed dial, using 38
storing an entry 88–90
synchronizing entries 98,
155
voice name entry 91–92
voice name indicator 87
Phonebook Menu 87
PIN code
quick dial
using 65
quick note
defined 111
sending 118–119
Quick Note Menu 118–119
changing 162–163
defined 166
R
receiving a call 26
recent call lists, defined 79
recent calls 79–81
redial
automatic redial 34–35
busy number 34
region, changing frequency
band setting 77–78,
170
entering 166–167
SIM protection, turning
on/off 166–167
unblocking 167–168
PIN2 code 65
changing 162–163
power key 1, 24
predictive text entry
activating 58
capitalization 61
deleting text 62
entering numbers 62
entering words 59–61
punctuation 61
reminders
datebook 103
defined 148
profile
text message 113
turning on/off 148
voicemail message 109
customizing 142
defined 141
setting 141–142
209
Index
right soft key
creating 122–123
standard 121
customizing 151–152
functions 1, 48
ring alert
creating 143–148
indicators 30, 141
setting 141–142
type, selecting 142
ring and vibrate alert
indicator 30, 141
ringer
setting 141–142
volume, adjusting 31, 142
roam indicator
Show ID feature 40, 81
silent alert indicator 30, 141
SIM card
applications 67
defined 29
defined 19
illustration 28
installing 19–20
PIN code entry 24
PIN code, changing
162–163
PIN2 code, changing
162–163
S
scroll feature 76
security code
changing 162–163
send key 1, 25, 26, 79
sending a call 25
service dial
precautions 19
protecting 166–167
service phone numbers 64
SIM Blocked message 24,
167
SIM Disabled message 167
unblocking 167–168
unlocking 24
defined 64
dialing numbers 42
short message service. See text
message
SIM Disabled message 167
210
Index
SIM PIN code
tap method text entry 54–56
text
changing 162–163
defined 166
entering 166–167
SIM protection, turning
on/off 166–167
unblocking 167–168
SIM PIN2 code 65
changing 162–163
SMS. See text message
soft keys
iTAP software predictive text
entry 58–62
customizing 151–152
functions 48
numeric mode 53
tap method 54–56
text message
illustration 1
soft ring alert 30, 141
speed dial
changing number 89–90
number, defined 38
sorting phonebook entries
by 98
defined 111
deleting 114–115
dialing number from 39
drafts folder 67
inbox setup 111–113
locking 114–115
outbox 67
quick note 118–119
reading 114–115
receiving 113
using 38
standby time, increasing 32
storing a call 79–81
symbol text mode 57–58
symbols, entering 57–58
synchronizing data 98, 155
T
reminders 113
sending 40, 116–118
status 120
talk and fax call 72
talk then fax call 160–161
211
Index
text mode, changing 53
Text Msg Menu 114–115
time, setting 75
timers
voice dial
recording voice name
described 83
voice key
resetting 84
viewing 84
functions 1
transfer a call 45–46
travel charger, using 23
TrueSync 98, 155
recording a voice name
91–92
recording a voice note 125
U
defined 91
unblocking the SIM card
167–168
phonebook indicator 87
recording 91–92
voice note
defined 125
deleting 130
locking and unlocking 129
playback controls 128
playback screen 127
playing 127–128
recording 125
viewing voice notes list 126
Voice Notes Menu 126, 127,
128
unlock
keypad 73, 165
phone 164–165
unlock code
bypassing 163–164
changing 162–163
entering 164, 165
V
vibrate alert
indicator 30, 141
setting 141–142
type, selecting 142
212
Index
voice shortcut
creating 122–123
defined 122
using 124
voicemail
number, storing 109
receiving 109–110
reminders, turning on/off
148
volume
earpiece 31
keypad 142
ringer 31, 142
volume keys 1, 30–31, 48
W
wait character 41
warranty 191–198
Web pages
functions 132
viewing 131–132
Z
zoom setting 30, 76
U.S. patent Re. 34,976
213
Index
214
Wireless Phone SafetyTips
“Safety is your most important call!”
Your Motorola wireless telephone gives you
the powerful ability to communicate by voice—
almost anywhere, anytime, wherever wireless
phone service is available and safe conditions allow.
But an important responsibility accompanies the
benefits of wireless phones, one that every user
must uphold.
When driving a car, driving is your first
responsibility. If you find it necessary to use your
wireless phone while behind the wheel of a car,
practice good common sense and remember the
following tips:
1
2
Get to know your Motorola wireless phone and its
features such as speed dial and redial. If available,
these features help you to place your call without taking your
attention off the road.
When available, use a hands-free device. If possible,
add an additional layer of convenience to your wireless
phone with one of the many Motorola Original™ hands-free
accessories available today.
215
3
Position your wireless phone within easy reach. Be
able to access your wireless phone without removing your
eyes from the road. If you receive an incoming call at an
inconvenient time, if possible, let your voice mail answer it
for you.
4
5
Let the person you are speaking with know you are
driving; if necessary, suspend the call in heavy traffic
or hazardous weather conditions. Rain, sleet, snow, ice,
and even heavy traffic can be hazardous.
If you receive an incoming call at an inconvenient
time do not take notes or look up phone numbers
while driving. Jotting down a “to do” list or going through
your address book takes attention away from your primary
responsibility—driving safely.
6
7
8
Dial sensibly and assess the traffic; if possible, place
calls when you are not moving or before pulling into
traffic. Try to plan calls when your car will be stationary. If
you need to make a call while moving, dial only a few
numbers, check the road and your mirrors, then continue.
Do not engage in stressful or emotional
conversations that may be distracting. Make people
you are talking with aware you are driving and suspend
conversations which have the potential to divert your
attention away from the road.
Use your wireless phone to call for help. Dial 9-1-1 or
other local emergency number in the case of fire, traffic
accident or medical emergencies.*
216
9
Use your wireless phone to help others in
emergencies. If you see an auto accident, crime in progress
or other serious emergency where lives are in danger, call
9-1-1 or other local emergency number, as you would want
others to do for you.*
10 Call roadside assistance or a special non-emergency
wireless assistance number when necessary. If you see
a broken-down vehicle posing no serious hazard, a broken
traffic signal, a minor traffic accident where no one appears
injured, or a vehicle you know to be stolen, call roadside
assistance or other special non-emergency wireless number.*
* Wherever wireless phone service is available.
217
Check the laws and regulations on the use of
wireless telephones and their accessories in the
areas where you drive. Always obey them.The
use of these devices may be prohibited or
restricted in certain areas.
For more information,
please call
1-888-901-SAFE
or visit the
CTIA Web site at
www.wow-com.com™
ITC00-011
218
motorola.com
8988485L49-O
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