Motorola StarTAC User Manual

We lc o m e  
Thank you for choosing your Motorola TDMA digital  
StarTAC™ phone from a global leader in  
communications technology. All Motorola digital  
cellular phones are designed and manufactured to  
meet Motorola’s rigorous specifications and world-  
class quality standards. During development, our  
laboratory testing team took your TDMA digital  
StarTAC™cellular phone through rigorous durability  
tests including temperature, humidity, shock, dust,  
vibration, and drop tests—and the phone still  
worked!  
We are confident that the phone you purchased will  
meet your own exacting standards. Enjoy your  
Motorola TDMA digital StarTAC™ phone.  
Using the Menu System . . . . . . . . . . . . . . . . . . .41  
Introducing the Menu Features . . . . . . . . . . . .41  
Navigating the Menu . . . . . . . . . . . . . . . . . . . .42  
Road Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . .42  
Managing Recent Calls . . . . . . . . . . . . . . . . . . .43  
Road Map for Recent Calls . . . . . . . . . . . . . . .44  
About Recent Calls . . . . . . . . . . . . . . . . . . . . . .44  
Reviewing Received Call . . . . . . . . . . . . . . . . .46  
Reviewing Dialed Calls . . . . . . . . . . . . . . . . . . .47  
Clearing Caller Line ID . . . . . . . . . . . . . . . . . . .48  
Managing the Phone Book . . . . . . . . . . . . . . . .49  
Road Map for Phone Book . . . . . . . . . . . . . . . .50  
Recalling an Entry by Name . . . . . . . . . . . . . . .51  
Recalling an Entry by Location . . . . . . . . . . . .51  
Storing with the Menu . . . . . . . . . . . . . . . . . . . .52  
Storing and Placing Numbers with  
Pause Dialing . . . . . . . . . . . . . . . . . . . . . . . . . .53  
Storing and Placing Numbers for  
Calling Card Information . . . . . . . . . . . . . . . . .55  
Editing a Memory Location . . . . . . . . . . . . . . .58  
Assigning an Individual Ring Style to a  
Phone Book Entry . . . . . . . . . . . . . . . . . . . . . . .60  
TimingYour Calls . . . . . . . . . . . . . . . . . . . . . . . .62  
Road Map for Call Timers . . . . . . . . . . . . . . . . .63  
Viewing the Individual Call Timer . . . . . . . . . . .64  
Viewing the Resettable Call Timer . . . . . . . . . .64  
Viewing the Cumulative Timer . . . . . . . . . . . . .65  
Resetting the Timer . . . . . . . . . . . . . . . . . . . . .65  
Displaying the Individual Timer  
Automatically . . . . . . . . . . . . . . . . . . . . . . . . . .66  
Setting the One-Minute Audible Timer . . . . . . .66  
Setting the Repeating Audible Timer . . . . . . . .67  
Setting the Single Timer . . . . . . . . . . . . . . . . . .67  
Adjusting Tone Controls . . . . . . . . . . . . . . . . . .69  
Road Map for Tone Controls . . . . . . . . . . . . . . .70  
Selecting Call Alert Type . . . . . . . . . . . . . . . . .71  
Selecting Message Alert Type . . . . . . . . . . . . .72  
Selecting a Ring Style . . . . . . . . . . . . . . . . . . .73  
Turning Keypad Tones On and Off . . . . . . . . . .73  
Turning Scratchpad Tones On and Off . . . . . . .74  
iii  
Using Lock/Security Features . . . . . . . . . . . . . 75  
Road Map for Lock Security . . . . . . . . . . . . . . 76  
Activating Voice Privacy . . . . . . . . . . . . . . . . . 77  
Locking/Unlocking Your Phone . . . . . . . . . . . . 78  
Activating Priority Calling . . . . . . . . . . . . . . . . . 79  
Viewing the Lock Code . . . . . . . . . . . . . . . . . . 80  
Changing the Lock Code . . . . . . . . . . . . . . . . 80  
Restricting Call Placement . . . . . . . . . . . . . . . 81  
Resetting All Options . . . . . . . . . . . . . . . . . . . . 83  
Clearing All Stored Information . . . . . . . . . . . . 84  
Customizing Phone Options . . . . . . . . . . . . . . 85  
Road Map for Phone Options . . . . . . . . . . . . . 86  
Activating Pager Mode . . . . . . . . . . . . . . . . . . 87  
Viewing Your Own Number . . . . . . . . . . . . . . . 88  
Switching Between Numbers . . . . . . . . . . . . . 89  
Reviewing Feature Settings . . . . . . . . . . . . . . . 90  
Activating Automatic Hands-Free . . . . . . . . . . 91  
Activating Multiple Key Answer . . . . . . . . . . . . 92  
Deactivating Open to Answer . . . . . . . . . . . . . 92  
Activating Automatic Answer . . . . . . . . . . . . . . 93  
Selecting Battery Options—Status Light . . . . . 94  
Displaying System Identification . . . . . . . . . . . 94  
Selecting Language . . . . . . . . . . . . . . . . . . . . 95  
Selecting a Network . . . . . . . . . . . . . . . . . . . . . . 99  
Road Map for Phone Options . . . . . . . . . . . . 100  
Selecting a Non-Public Network . . . . . . . . . . 101  
Selecting a Public Network . . . . . . . . . . . . . . 102  
Specifying a Default Search . . . . . . . . . . . . . 103  
Viewing All Non-Public Networks . . . . . . . . . 103  
Using the Message Center . . . . . . . . . . . . . . . 104  
Road Map for Message Center . . . . . . . . . . . 105  
Voice Mail Alerts . . . . . . . . . . . . . . . . . . . . . . 106  
Dialing Voice Mail . . . . . . . . . . . . . . . . . . . . . 106  
Reading Text Messages . . . . . . . . . . . . . . . . 107  
Editing the Voice Mail Number . . . . . . . . . . . 112  
Setting the Scrolling Speed . . . . . . . . . . . . . . 113  
iv  
Reference Information . . . . . . . . . . . . . . . . . . .114  
Accessory Options . . . . . . . . . . . . . . . . . . . . .114  
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . .117  
Glossary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119  
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124  
Patent Information . . . . . . . . . . . . . . . . . . . . . .129  
v
vi  
Sa fe t y In fo rm a t io n  
Important: Read this information before using your  
wireless handheld phone.  
Exposure to Radio Frequency Signals  
Your wireless handheld portable telephone is a low  
power radio transmitter and receiver. When it is ON, it  
receives and also sends out radio frequency (RF)  
signals.  
In August 1996, The Federal Communications  
Commission (FCC) adopted RF exposure guidelines  
with safety levels for handheld wireless phones. Those  
guidelines are consistent with safety standards  
previously set by both U.S. and international  
standards bodies:  
American National Standards Institute (ANSI)  
IEEE. C95. 1-1992  
National Council on Radiation Protection and  
Measurement (NCRP). Report 86  
International Commission on Non-Ionizing  
Radiation Protection (ICNIRP) 1996  
Ministry of Health (Canada), Safety Code 6  
Those standards were based on comprehensive and  
periodic evaluations of the relevant scientific literature.  
For example, over 120 scientists, engineers, and  
physicians from universities, government health  
agencies, and industry reviewed the available body of  
research to develop the ANSI Standard (C95.1).  
The design of your phone complies with the FCC  
guidelines (and those standards). For additional  
information concerning exposure to radio frequency  
signals, see the statement by the FDA at the end of  
this user guide.  
vii  
To maintain compliance with FCC RF exposure  
guidelines, if you wear a handset on your body, use  
the Motorola-supplied or approved carrying case,  
holster, or other body-worn accessory.  
If you do not use a body-worn accessory, ensure the  
antenna is at least one inch (2.5 centimeters) from  
your body when transmitting. Use of non-Motorola  
accessories may violate FCC RF exposure guidelines.  
Antenna Care  
Use only the supplied or an approved replacement  
antenna. Unauthorized antennas, modifications, or  
attachments could damage the phone andmay violate  
FCC regulations.  
Phone Operation  
Norm al Operation  
Hold the phone as you would any other telephone,  
with the antenna pointed up and over your shoulder.  
Tips on Efficient Operation  
Observe the following guidelines to operate your  
phone most efficiently.  
Extend your antenna fully, if applicable.  
Do not touch the antenna unnecessarily when  
the phone is in use. Contact with the antenna  
affects call quality and may cause the phone to  
operate at a higher power level than otherwise  
needed.  
Batteries  
Caution: All batteries can cause property damage,  
injury, or burns if a conductive material, such as  
jewelry, keys or beaded chains, touches exposed  
terminals. The material may complete an electrical  
circuit and become quite hot. To protect against  
such unwanted current drain, exercise care in  
handling any charged battery, particularly when  
placing it inside your pocket, purse, or other  
container with metal objects. When the battery is  
detached from the phone, your batteries are  
viii  
packed with a protective battery cover; please use  
this cover for storing your batteries when not in use.  
Driving  
Check the laws and regulations on the use of wireless  
telephones in the areas where you drive. Always obey  
them. Observe the following guidelines when using  
your phone while driving.  
Give full attention to driving--driving safely is  
your first responsibility.  
Use hands-free phone operation, if available.  
Pull off the road and park before making or  
answering a call if driving conditions so require.  
Electronic Devices  
Most modern electronic equipment is shielded from  
RF signals. However, certain equipment may not be  
shielded against the RF signals from your wireless  
phone.  
Pacem akers  
The Health Industry Manufacturers Association  
recommends that a minimum separation of six inches  
(6") be maintained between a handheld wireless  
phone and a pacemaker to avoid potential  
interference with the pacemaker. These  
recommendations are consistent with the independent  
research by and recommendations of Wireless  
Technology Research.  
Persons with pacemakers:  
should ALWAYS keep the phone more than six  
inches from their pacemaker when the phone is  
turned ON  
should not carry the phone in a breast pocket  
should use the ear opposite the pacemaker to  
minimize the potential for interference  
should turn the phone OFF immediately if you  
have any reason to suspect that interference is  
taking place  
ix  
Hearing Aids  
Some digital wireless phones may interfere with some  
hearing aids. In the event of such interference, you  
may want to consult your hearing aid manufacturer to  
discuss alternatives.  
Other Medical Devices  
If you use any other personal medical device, consult  
the manufacturer of your device to determine if it is  
adequately shielded from external RF energy. Your  
physician may be able to assist you in obtaining this  
information.  
Turn your phone OFF in health care facilities when any  
regulations posted in these areas instruct you to do  
so. Hospitals or health care facilities may be using  
equipment that could be sensitive to external RF  
energy.  
Vehicles  
RF signals may affect improperly installed or  
inadequately shielded electronic systems in motor  
vehicles. Check with the manufacturer or its  
representative regarding your vehicle. You should also  
consult the manufacturer of any equipment that has  
been added to your vehicle.  
Posted Facilities  
Turn your phone OFF in any facility where posted  
notices so require.  
Aircraft  
Switch OFF your phone before boarding an aircraft.  
Airline regulations prohibit using your phone while in  
the air. Check and comply with the policy of your  
airline regarding the use of your phone while the  
aircraft is on the ground.  
Blasting Areas  
To avoid interfering with blasting operations, turn your  
phone OFF when in a "blasting area" or in areas  
posted: "Turn off two-way radio." Obey all signs and  
instructions.  
x
Potentially Explosive Atm ospheres  
Turn your phone OFF, do not remove your battery  
when you are in any area with a potentially explosive  
atmosphere, and obey all signs and instructions.  
Sparks from your battery in such areas could cause  
an explosion or fire resulting in bodily injury or even  
death.  
Areas with a potentially explosive atmosphere are  
often but not always clearly marked. They include:  
fueling areas such as gasoline stations; below deck  
on boats; fuel or chemical transfer or storage facilities;  
areas where fuel odors are present (for example, if a  
gas/propane leak occurs in a car or home); areas  
where the air contains chemicals or particles, such as  
grain, dust, or metal powders; and any other area  
where you normally would be advised to turn off your  
vehicle engine.  
For Vehicles Equipped w ith an Air Bag  
An air bag inflates with great force. Do NOT place  
objects, including both installed or portable wireless  
equipment, in the area over the air bag or in the air  
bag deployment area. If in-vehicle wireless equipment  
is improperly installed and the air bag inflates, serious  
injury could result.  
US021600  
xi  
Ove rvie w  
Pa ck a g e Co n t e n t Op t io n s  
Your TDMA digital StarTAC™ cellular phone is  
typically packed with a transformer charger and at  
least one battery. Below is a sampling of the  
different package options.  
Note: Your phone and accessories may not look  
exactly as pictured.  
Slim Main Battery  
with Battery Cover  
Digital  
Standard Main Battery  
TDMA digital  
StarTAC™ Cellular  
Telephone  
with Battery Cover  
Slim Auxiliary Battery  
with Battery Cover  
AC Adapter  
Vehicle Power  
Adapter  
Holster  
Desktop Charger  
(AC Adapter required)  
Headset  
12  
P h o n e Ove rview  
See the inside front cover of this guide for a  
diagram of the components described below.  
Antenna—Provides superior connectability.  
Earpiece—Ultra-compact phone speaker.  
Accessory Connector Port—Provides the  
connections for an external power supply and  
vehicular and optional accessories.  
Headset Jack—Provides the connection for an  
optional headset.  
Microphone—Positioned for convenient  
conversation.  
Function Keys  
¡Turns the phone On and Off.  
ƒ—Acts as a “shift” key to access the secondary  
functions of other keys.  
—Recalls phone numbers from memory.  
¬—Stores phone numbers into memory.  
Ç—Clears characters from the screen.  
º—Ends phone calls.  
æ—Places or answers calls.  
« and »—Can be used to scroll through  
memory entries and menu features.  
ø Message Center Button—Allows access to  
digital messages and voice mail messages.  
Smart Button—Use the Smart Button to recall  
information from memory, place and end calls,  
select menu features, and toggle features on and  
off. The symbol  
Smart Button.  
in your display represents the  
13  
or  
Volume Keys—The upper and lower volume  
keys can adjust keypad, earpiece, and ringer  
volume. After pressing the Smart Button, the  
volume keys also scroll through memory entries  
and menu features.  
Un d e rs t a n d in g t h e Gu id e  
Key Presses  
Key presses are represented in this guide using  
symbols so that you may locate and use the  
required sequence quickly. A sequence of key  
presses may be shown as follows:  
ƒ ‚ ‡ Ç  
This means you should press ƒ followed by ‚,  
‡, and then Ç, in sequence, not  
simultaneously.  
Prom pts and Messages  
Your phone responds to key presses by displaying  
either a prompt that guides you to the next action or  
a message confirming that your action is complete.  
Prompts and messages are represented in this  
guide in LCD style, for example: Reset Timer.  
Short Cuts and Tips  
In the margins of your guide are short cuts and  
useful hints and ways to improve your phone’s  
performance. These are especially helpful for  
experienced Motorola Users, who can find many of  
the same key sequences used with other Motorola  
models.  
14  
Us in g t h e Ba t t e ry  
Ab o u t Yo u r Ba tt e rie s  
Your TDMA digital StarTAC™ phone can use either  
Lithium Ion (LiIon) or Nickel Metal Hydride (NiMH)  
batteries. Batteries are available in these sizes:  
Slim, Standard, and Extra Capacity.  
Your phone can use two batteries at the same time.  
You can use:  
any single main or auxiliary battery  
or  
a main and auxiliary battery combination  
to fit your needs. You can even extend your talk-  
time by attaching an auxiliary battery at any time,  
without interrupting your call.  
Battery Talk-Tim e and Standby-Tim e  
Talk-time is the time you can talk on your phone  
before the battery is fully discharged. Standby-time  
is the time your phone is on but not used for talking.  
Notes:  
Talking on the phone uses more power than  
leaving it idle. The more power you use for  
talking, the less you’ll have for standby-time,  
and vice-versa.  
All times are approximate and depend on the  
battery used, network configuration, signal  
strength, and the features selected.  
Talk and standby times are lower in analog  
mode.  
Your phone operates more efficiently in  
Digital mode. If the  
icon is displayed in  
the lower left corner, your phone’s  
15  
performance is reflected in the digital section  
of the table below. Otherwise, refer to the  
Analog section.  
The following table shows ranges for battery talk-  
times and standby times.  
Digital  
Analog  
Battery  
Type  
Talk  
Standby Talk  
Standby  
(up to)  
(up to)  
(up to) (up to)  
Slim Main  
LiION  
500mAH  
60 min.  
50 hrs.  
35 min.  
10 hrs.  
9 hrs.  
Standard  
Main NiMH  
(500mAH  
Extra Capacity  
LiION  
130 min. 160 hrs. 60 min. 15 hrs.  
900 mAH  
Slim  
Auxiliary LiION  
900 mAH  
Storing and Disposing of Batteries  
To prolong the life of your batteries, do not expose  
them to temperatures below -10°C (14°F) or above  
45°C (113°F). Always take your phone with you  
when you leave your car.  
To dispose of batteries, check with your local  
recycling center for a battery recycler near you.  
Never dispose of batteries in a fire.  
Caution: To prevent injuries or burns, do not allow  
metal objects to contact or short-circuit the battery  
terminals.  
16  
Re m ovin g a n d Att a ch in g  
Ba tt e ry Cove rs  
Your phone’s batteries are shipped uncharged and  
fitted with protective covers. Before you install the  
batteries, remove these covers, and save them for  
storing unused batteries. The covers prevent metal  
objects from contacting the battery terminals,  
reducing the risk of injury or damage from a battery  
short circuit.  
Rem oving the Main Battery Cover  
1. Press in the release  
2.  
latch.  
2. Rotate the battery  
upward and lift it out of  
the cover.  
1.  
Attaching the Main  
Battery Cover  
Release Latch  
1. Lower the edge of the  
battery opposite the  
release latch into the  
cover.  
1.  
2.  
2. Drop the side with the  
release latch down until  
the latch clicks into  
place.  
Release Latch  
17  
Rem oving the Auxiliary Battery Cover  
1. Hold the auxiliary battery securely with one  
hand.  
2. With your other hand’s thumb, push up on the  
bottom of the cover.  
3. Continue pushing until the cover slides free  
of the pins on the bottom of the battery, and  
swing the cover away from the battery.  
2.  
3.  
1.  
Pins  
Attaching the Auxiliary Battery Cover  
1. Slide the cover’s narrow end  
into the small grooved hook  
on top of the auxiliary battery.  
Hook  
1.  
2. Push the cover firmly  
downward until the base of  
the cover slides past the  
battery pins; then release.  
2.  
Pins  
18  
In s t a llin g a n d Re m ovin g  
Ba tt e rie s  
Installing a Main Battery  
1. Set the edge of the  
Release Latch  
2.  
battery opposite the  
release latch into the  
cover.  
1.  
2. Press the release latch  
side of the battery into the cover until the  
latch clicks into place  
Rem oving a Main Battery  
1. If you don’t have another battery attached,  
press ¡ to turn your phone off.  
2. Press the release latch  
Release Latch  
back toward the  
battery, and lift the  
battery out.  
Installing an Auxiliary  
Battery  
The auxiliary battery clips onto the back of your  
phone.  
1. Place the hook located  
Hook  
on the narrow end of  
the battery into the slot  
1.  
on the back of the  
phone.  
2.  
2. Pull the battery toward  
Pins  
the bottom of the phone  
and slide the battery  
pins over the bottom of the phone.  
3. Once the battery clears the bottom of the  
phone, release it. Make sure that the pins fit  
securely into place.  
19  
Rem oving an Auxiliary Battery  
1. Pull the battery  
Hook  
down until the pins  
2.  
release from the  
1.  
base of the phone,  
and pull the base  
away from the  
phone.  
Pins  
2. Lift the battery’s hook out of the slot on the  
back of the phone.  
Ch e ck in g Ba tt e ry Leve ls  
Battery Level Indicator  
The three bar segments on your phone’s Battery  
Level Indicator display the amount of charge  
remaining in your battery. The more segments  
visible, the greater the charge.  
For a detailed battery level reading:  
Press ƒ ›.  
One of the following is displayed:  
Auxiliary  
Main  
The more segments filled on the battery  
gauge, the greater the charge.  
Low Battery Warning  
When the battery level is low and only a few  
minutes of talk-time remain, your phone signals you  
in three ways:  
High  
Low  
Low Battery appears in the first line of the  
display.  
No bar segments are highlighted.  
A short tone plays periodically.  
20  
To confirm low battery signals:  
Press ƒ ›.  
Power Status Messages  
You may also see one of the following messages:  
Auxiliary and/or main batteries tted;  
phone is operating from auxiliary  
battery.  
Auxiliary  
Main  
Auxiliary and/or main batteries tted;  
phone is operating from main battery.  
Charging  
Auxiliary  
Auxiliary and main batteries tted;  
auxiliary battery is being charged.  
Charging  
Main  
Auxiliary and/or main batteries tted;  
main battery is being charged.  
Ch a rg in g Ba tt e rie s  
Using the Internal Charger  
Tip:  
You can still  
place and  
answer calls  
while using  
either the  
Your phone has a built-in battery charger. Using  
either the AC or vehicle power adapter, you can  
plug the handset directly into a power source to  
charge any attached batteries.  
internal  
To charge:  
charger or the  
vehicle power  
adapter.  
Remember that  
talking on the  
phone requires  
energy, so  
charging takes  
more time. To  
place the  
1. Plug the AC  
adapter or vehicle  
power adapter  
into the accessory  
connector on the  
bottom of your phone as shown, with the  
release tab facing up.  
phone in  
charger-only  
mode, turn off  
the phone by  
pressing ¡  
once.  
21  
2. Plug the power adapter into a 110V AC  
electrical outlet.  
or  
Plug the vehicle power adapter into the  
power adapter plug in the vehicle.  
In both cases, a beep-tone sounds, and the  
battery icon flashes.  
See “Charge Times” on page 24 for charge times.  
Using the Desktop Charger  
You can use the desktop charger to charge  
batteries while they are attached to your phone, or  
you can charge a main battery separately.  
Tip:  
To charge:  
If both a main  
and auxiliary  
battery are  
attached, the  
main battery is  
charged to  
90% before the  
auxiliary is  
charged.  
1. Plug the AC adapter  
into the back of the  
charger, release tab  
P U S H  
facing up.  
2. Plug the other end of  
the adapter into an  
AC wall socket.  
3. With battery(ies) attached, place the phone  
into the charger’s pocket.  
Note: When the phone is charging, the battery level  
indicator flashes. When the battery is fully charged,  
this icon stops flashing. If your phone cannot  
charge the battery, this indicator does not appear.  
Desktop Charger Indicator Lights  
The lights for charging a battery are:  
Red  
The battery is rapid charging.  
Flashing  
yellow  
The battery is waiting for its charge.  
22  
Green  
The battery is charged within  
approximately 90% of its capacity and  
can be used. Charging the battery for  
an additional hour brings it up to 100%  
capacity.  
Flashing Either the battery or the power supply  
red is damaged and cannot be charged.  
The light for charging a battery attached to the  
phone is:  
The phone is inserted and rapid  
charging.  
Yellow  
Charging Two Batteries on the Phone  
When you charge your phone with a main and  
auxiliary battery attached, the main battery is  
charged first.  
To nd out which battery is being charged:  
Press ƒ ›.  
Note: If the battery cannot be charged and you  
press ƒ ›, you will see Invalid Battery.  
Tip: “batt” is  
printed on the  
key as a  
reminder.  
Battery Charging Tips  
To ensure that you enjoy maximum battery life and  
use your battery to its fullest capacity:  
Always use Motorola approved battery  
chargers.  
For the best results, Li-Ion batteries should  
be charged using the EP™ Desktop  
Charger, or your phone’s internal charger.  
The battery should be at or near room  
temperature when charging.  
When you don’t intend to use a battery for a  
while, store it uncharged in a cool, dark, dry  
place, such as a refrigerator.  
23  
Do not leave a NiMH battery connected to  
any charger for longer than 24 hours.  
A new NiMH battery may require several full  
charge/discharge cycles in order to achieve its  
optimum performance. After this initial charge, you  
can recharge your battery at your convenience,  
using the phone’s rapid travel charger.  
Quick Change Power Source  
(Seam less Connection”)  
The quick change feature enables you to switch  
power sources while a call is in progress without  
losing the call. If you hear a low-battery warning  
while you are in a call, plug in the vehicle power  
adapter or AC Adapter.  
Charge Tim es  
Locate your battery by type to see how long your  
battery takes to charge to a 95% power level:  
Charge Tim e  
(hrs)  
Battery Type  
Internal Charger  
NiMH Main (500 mAH)  
1.25  
2.5  
Slim LiION Main (500 mAH)  
Extended LiON Main (900  
mAH)  
3.0  
3.0  
LiION Auxiliary (900 mAH)  
After the battery reaches 95%, it begins to slow  
charge until it is fully charged. It is normal for  
batteries to become warm during charging.  
24  
Us in g t h e P h o n e  
Tu rn in g t h e P h o n e On a n d  
Off  
1. Open your phone to  
expose the keypad.  
2. To turn the phone on,  
press and hold ¡ until  
the display appears and  
you hear an audible alert.  
3. Press and hold ¡ again to turn the phone  
off. Powering offwill be displayed, and you  
will hear an audible alert.  
What You Will See  
When you turn on your TDMA digital StarTAC™  
phone, it performs a self-test to let you know it is  
operational. When the test is completed, the display  
shows:  
one of several possible greetings, such as:  
-
the name of your Service Provider  
or  
-
an indication of local or non-local cover-  
age area  
your phone number  
the Digital or Analog icon  
25  
Re a d in g t h e In d ic a t o rs  
8
1
2
3
4
5
6
7
Signal Strength Indicator (1)  
The Signal Strength Indicator (SSI) indicates the  
strength of your phone’s connection with the local  
cellular system. A strong signal increases your  
chances of placing and receiving calls. Low signal  
strength can occur in a fringe area of the cellular  
system. Buildings, tunnels, and bad weather can  
block or interfere with reception.  
High  
Low  
Digital Indicator (2)  
If you are in a digital coverage area, the digital  
indicator appears.  
In Use Indicator (3)  
The In Use (IU) Indicator appears when a call is in  
progress.  
In-Building Indicator (4)  
The In-Building Indicator lights when the phone  
accesses an In-Building Cellular System or other  
non-public system.  
No Service Indicator (5)  
If you travel beyond the range of a cellular system,  
the No Service Indicator appears to let you know  
that calls cannot be placed or received from your  
location.  
26  
SMS Message Waiting Indicator (6)  
The Short Message Service (SMS) Message  
Waiting Indicator is displayed when the phone  
receives a message. (This is an optional, network  
and subscription-dependent feature that is not  
available in all areas.)  
Voice Message Waiting Indicator(7)  
The Voice Message Waiting Indicator is displayed  
when your Voicemail has received a message. (This  
is an optional, network and subscription-dependent  
feature that is not available in all areas.)  
Battery Level Indicator (8)  
The three bar segments on the Battery Level  
Indicator show the amount of charge remaining in  
your battery. The more segments you see, the  
greater the charge. The phone alerts you to a low  
charge in three ways:  
High  
Low  
No bar segments are highlighted.  
Low Batteryappears on your screen.  
A short tone plays periodically.  
VibraCall™ Alert Indicator  
When you select one of the VibraCall™ alert  
combinations, the following types of indicators  
appear in the display:  
VibraCall onYour phone’s ringer is turned off  
and the VibraCall™ alert is on.  
Vibrate then ring—Both your phone’s ringer  
and the VibraCall™ alert are on.  
27  
Power/ Status Indicator  
You can check the Power/Status indicator on top of  
the phone for status information on your current  
type of service and message status. Messages can  
include voice mails and Short Message Services  
(SMS) messages or the receipt of recent calls. (This  
is an optional, network and subscription-dependent  
feature that is not available in all areas.)  
During wake-up and while the phone is ringing, the  
indicator flashes red and green. Otherwise, if the  
flip is closed and the Status Lightsetting is set to  
On, then the Power/Status Indicator flashes  
according to the following chart. (See “Selecting  
Battery Options—Status Light” on page 94 for  
information on the status indicator.)  
First  
Flash  
Second  
Flash  
Service  
Condition  
No message  
Green  
Red  
Service in  
home  
system  
Green  
Yellow  
Red  
Message  
waiting  
Roaming  
(service in  
non-home  
system)  
No message  
Yellow  
Red  
Message  
waiting  
No message  
Off  
No service  
Message  
waiting  
Red  
Note: The Power/Status Indicator is Off when the  
phone is in charger-only mode or when the status  
light feature is turned off.  
S t a n d by Mo d e  
To conserve energy, your phone may turn off its  
lights when in standby mode. The display comes  
back the next time you press a key or open the  
phone.  
28  
S t o rin g Yo u r P h o n e in It s  
Ho ls t e r  
To store your phone in its holster, make sure the  
main battery is facing the inside of the holster. Then  
clip the holster onto a belt, purse or briefcase.  
Notes:  
For body-worn use, keep the antenna at least  
one inch from your body when transmitting.  
The holster has been designed for your  
convenience and is not meant to secure your  
phone under all circumstances.  
P la c in g a Ca ll  
To place a call:  
1. With the phone powered on, press and hold  
¡ until the display appears and you hear  
an audible alert.  
2. Enter the number you want to call.  
Press Ç to erase one digit at a time if  
you make a mistake.  
Press and hold Ç to clear the entire  
entry.  
You can also recall a previously dialed or  
stored number. (See “Using Phone Memory”  
on page 34 for details.)  
3. Press and hold  
until you hear a second  
tone.  
or  
Press æ to place the call.  
You hear a single-tone alert (if the keypad  
tones are turned on) and see Dialing  
XXXXXXX.  
29  
4. You can dial phone numbers with up to 32  
digits, but only the last 20 digits appear in the  
display.  
Press to see the entire phone number.  
En d in g a Ca ll  
To end a call:  
Press º or close the phone.  
or  
1. Press and hold  
until you hear a second  
tone.  
You will see § To End Call.  
2. Press again to end the call.  
Re c e ivin g a Ca ll  
Your phone must be powered on to receive calls. To  
answer a call:  
Press æ or open the phone when the  
phone rings.  
Note: Opening the phone does not answer the call  
if the Open to Answer feature is off. (See  
“Deactivating Open to Answer” on page 92.)  
Unanswered Call Indicator  
When you cannot take a call, your TDMA digital  
StarTAC™ phone keeps a count of your  
unanswered calls and alerts you with the message  
Missed XX Calls, where XX is the number of missed  
calls.  
Press  
to view missed calls.  
Term inating the Ring or Vibrate  
Indicator  
You can terminate either the ring or the vibrate  
indicator by pressing either of the volume keys  
during the ring/vibrate cycle.  
30  
Us in g t h e S m a rt Bu tt o n  
Use the Smart Button to place and end calls, enter  
menus, toggle features on and off, and select items  
in the display. The Smart Button is the middle key  
on the left side—easy to feel, easy to find, and easy  
to use.  
The symbol § in your display represents the Smart  
Button.  
Selecting Item s in the Display  
The most basic use of the Smart Button is for  
making selections. Whenever you are given a  
choice such as a ringer setting, press the Smart  
Button to select the setting you want.  
Toggling Features On and Off  
Some of your phone’s features toggle on and off.  
Use the upper or lower volume key to scroll to the  
desired feature, then press the Smart Button to  
select it.  
Entering the Menu System  
Tip: You can  
also enter the  
menu system  
by pressing  
ƒ ⁄.  
Press ƒ, then press  
to access the  
menu. You will see Recent Calls.  
Placing and Ending a Call  
You can use the Smart Button to place and end a  
call, as described in “Placing a Call” on page 29  
and “Ending a Call” on page 30.  
Sw it ch in g Be t w e e n Dig it a l  
a n d An a lo g Mo d e s  
To switch from digital to analog mode, or from  
analog to digital during a call:  
Press ƒ ¤.  
Depending upon availability, your phone selects the  
TDMA digital system or the analog system.  
31  
Notes:  
This feature is not available on all models of  
this phone.  
Once you switch from digital to analog mode,  
you can not switch back to digital mode until  
you turn your phone off and on again.  
When you switch from digital to analog mode,  
you may still see the digital  
indicator while  
the phone is idle (that is, not in an active call).  
Re d ia lin g a Nu m b e r  
Autom atic Redial  
A fast busy signal indicates that the cellular system  
is busy. With Automatic Redial, your phone calls  
continuously for the next four minutes.  
When it makes a connection, the phone rings or  
vibrates. You can distinguish this ring because it is  
half as long as the ring or vibrate for a new  
incoming call. When the person you are calling  
answers, you can begin talking.  
If you hear a fast busy signal:  
1. You will see Redial Call?  
Press  
to exit.  
or press æ to redial, or press º  
2. If the call does not go through after four  
minutes, press , or press æ to continue  
the call attempt.  
You will see Redial.  
If you hear an ordinary busy signal:  
1. Press º to hang up.  
2. Press  
number.  
or press æ to redial the busy  
You will see Dialing 5551234.  
32  
Co n t ro llin g Vo lu m e  
Adjusting Volum e  
Use the upper and lower volume keys to adjust  
earpiece, keypad, and ringer volume. When you  
press these keys, the phone’s speaker  
demonstrates the current volume level.  
To adjust earpiece and keypad volume:  
or  
Press  
to raise or lower the volume.  
To adjust the ringer volume:  
1. Press ƒ.  
or  
2. Press  
to raise or lower the ringer volume.  
Muting the Microphone  
For privacy during a call, mute the microphone. You  
can hear the person on the other end, but he or she  
cannot hear you.  
1. Press ƒ fl to mute the microphone. You  
will see Mute.  
2. Press ƒ fl again to resume normal  
conversation.  
Selecting Silent Vibration Mode  
In situations where you don’t want your phone to  
ring, or in noisy places where you may not hear  
your phone, select the VibraCall™ Alert function for  
discrete vibration:  
Press ƒ † to toggle between ringer and  
vibration mode. You will see Ring only or  
Vibrate only.  
33  
Us in g P h o n e Me m o ry  
Use your TDMA digital StarTAC™ phone’s internal  
Phone Book to store up to 99 names and numbers  
for easy access.  
In this chapter you will learn how to:  
store names and numbers into the Phone  
Book  
recall phone numbers from memory  
clear names and numbers  
dial a number with Speed Dial and  
Turbo Dial™  
make notes on the scratchpad  
Follow these symbols as a guide for using the keys  
on the side of your phone:  
Press  
Press  
Press  
to scroll up.  
to select.  
to scroll down.  
You can also use your phone’s « and » keys  
to scroll through the menu system.  
34  
Us in g Yo u r P h o n e ’s Bu ilt -in  
P h o n e Bo o k  
Each phone number in your phone book is stored in  
a memory location numbered 01-99.  
Arrange numbers for easy recall by storing related  
numbers in groups. If you store the numbers you  
call most in locations 01-09, then you can use  
Turbo Dial™ to call those numbers with a single  
key. (See “Using the Turbo Dial™ Function” on  
page 39 for details.)  
You can also store names to identify phone  
numbers. Later, you can recall a number by the  
name that corresponds to it.  
S t o rin g Na m e s a n d Nu m b e rs  
How to Store Phone Num bers  
1. Enter the phone number you want to store.  
Note: You can store up to 32 digits per phone  
number entry.  
2. Press ¬ to begin storing.  
The phone prompts you to enter a memory  
location. You will see Location __.  
3. Enter the two-digit memory location where  
you want the sequence stored.  
or  
Press « to store the sequence in the  
first available location.  
or  
Enter the first digit of the memory location,  
then press « to store the sequence in the  
first available location beginning with that  
digit.  
You will see Alpha Or §.  
35  
Tip: The §  
4. Enter a name to identify the phone number.  
(See the following section for details on  
entering names.)  
symbol in your  
display  
represents the  
Smart Button.  
5. Press  
or ¬ when you finish entering the  
name.  
Your phone confirms your entry by displaying  
the information you stored.  
How to Enter Letters and Num bers  
When the display shows Alpha Or §, you can press  
the numeric keys one or more times to produce any  
letter or number in the alphabet. Use the letters  
printed on each key as a guide. For example, press  
¤ to enter “A,” “B,” “C,” or “2” as shown:  
press 1 time to insert an “A”  
press 2 times to insert a “B”  
press 3 times to insert a “C”  
press 4 times to insert a “2”  
How to Enter a Nam e  
Tip:  
Press the  
1. Enter a letter by pressing a key as many  
times as necessary. Enter punctuation by  
pressing as many times as indicated by  
the chart below. Pressing a single time  
produces a single space.  
upper or lower  
volume key  
first, to toggle  
between upper  
and lower case  
letters.  
2
3
4
5
6
7
8
9
10  
1
The cursor advances automatically to the  
next space after you enter a letter or after  
three seconds of inactivity. If you are  
repeating a character, then press » to  
advance the cursor to the next space.  
2. Press «or Ç to erase a letter if you make  
an error.  
36  
3. Press  
or ¬ when you finish entering the  
name.  
Your phone confirms your entry by displaying  
the information you stored.  
Re c a llin g a n En t ry by Na m e  
After storing names and numbers, you can recall  
them alphabetically and immediately place calls.  
Use the Smart Button for instant access to the name  
directory.  
1. Press  
once to enter your name directory.  
to scroll to the name you are  
or  
2. Press  
looking for.  
or  
Enter the first letter of the name you want to  
recall. The display shows the first name in the  
phone book that begins with that letter. If no  
entry beginning with that letter is found,  
No A sis displayed.  
When the name is displayed, the  
corresponding number is displayed on a  
third line, and the phone memory location is  
displayed in the upper right corner.  
3. Press and hold , or press æ, to call the  
number you selected.  
37  
Re c a llin g a n En t ry by  
Me m o ry Lo c a t io n  
Each name and number you store is placed in a  
memory location numbered 01-99. Once you have  
stored names and numbers, you can recall them by  
memory location:  
1. Press .  
2. Enter the two-digit memory location of the  
phone number you want.  
3. Press and hold , or press æ to call the  
number you selected.  
Cle a rin g a P h o n e Me m o ry  
En t ry  
Clearing an Entry by Nam e  
1. Recall by name the entry that you want to  
erase. (See “Recalling an Entry by Name” on  
page 37.)  
2. Press Ç to clear the entry.  
You will see Clear Entry?.  
3. Press  
or ¬ to confirm that you want to  
erase the entry.  
The numbered location of the cleared entry is  
shown in the display.  
Clearing an Entry by Location Num ber  
1. Recall by location the entry that you want to  
erase.  
2. Press Ç to clear the display.  
3. Press ¬ and the location you want to clear.  
You will see XX Full Change?  
4. Press ¬ to confirm that you want to erase  
the entry.  
38  
S h o rt c u t s fo r Re c a llin g  
P h o n e Bo o k En t rie s  
Using Speed Dial  
If you know the memory location of the number you  
want to call, try the Speed Dial function:  
1. Enter the two-digit memory location (01-99).  
2. Press and hold , or press æ to place the  
call.  
Using the Turbo Dial™ Function  
The Turbo Dial™ function enables you to dial  
numbers stored in locations 01-09 with the push of  
a single button:  
Press and hold a number through ·  
on the keypad, and your call is placed. You  
will hear a two-tone alert afterwards.  
Your phone’s Priority Call feature gives you fast  
access to any number stored in location 01. To  
learn more about this feature, see “Activating  
Priority Calling” on page 79.  
39  
Ma k in g No t e s o n t h e  
Sc ra t ch p a d  
In addition to your internal phone book, you also  
have a built-in scratchpad for making quick notes.  
The scratchpad remembers the last phone number  
shown on your display.  
Entering a Num ber in the Scratchpad  
If you are on the phone and your party gives you  
another number to call, enter the number on the  
scratchpad so you can place the call later.  
1. Enter the number into the keypad. (The  
person on the line can hear tones as you  
dial.)  
2. Press º to end the current call, if  
necessary.  
3. Press æ to call the number you saved on  
the Scratchpad.  
Storing Num bers During a Call  
You can also store numbers during a call:  
1. Enter the number into the keypad. (The  
person on the line can hear tones as you  
dial.)  
2. Press ¬ and continue storing with step 3 in  
Storing Names and Numbers” on page 35.  
40  
Us in g t h e Me n u S ys t e m  
Your TDMA digital StarTAC™ cellular phone  
includes many features to help you be more  
productive. The phone’s user-friendly menu system  
helps you find what you need quickly and easily.  
In this chapter you will learn:  
what are the main menu features  
how to navigate through the menus  
how to read a menu road map  
In t ro d u c in g t h e Me n u  
Fe a t u re s  
As you scroll through the menu system, you will see  
the following icons, each representing a high-level  
menu.  
Recent Calls  
Phone Book  
Timers  
Lock Secure  
Tone Control  
Network Selection  
Phone Options  
41  
Navig a t in g t h e Me n u  
You can navigate through the menu system using  
the three keys located on the left side of the phone.  
Use the upper and lower volume keys to scroll to  
sub-menus and to control volume. Use the middle  
Smart Button to choose menus and functions.  
Follow these symbols as a guide for using the keys  
on the side of your phone:  
Press  
Press  
Press  
to scroll up.  
to select.  
to scroll down.  
You can also use your phone’s « and » keys  
to scroll through the menu system.  
Ro a d Ma p s  
To help you navigate through the phone’s menu  
system, each chapter begins with an easy-to-follow  
visual “road map.” Simply press the key shown, and  
observe the message that appears in the display.  
For example, try this:  
Recent  
Calls  
Phone  
Book  
1. Press ƒ, then press  
to enter the menu  
Timers  
features  
or  
Tone  
Control  
Press ƒ ⁄. “menu” is printed on the  
key as a reminder.  
Lock  
Secure  
or  
2. Press  
to scroll through the menu’s top  
Phone  
Options  
level, shown here in the margin.  
3. Press º to exit the menu.  
Detailed instructions within each chapter describe  
how each feature works.  
Network  
Selection  
42  
Ma n a g in g Re c e n t Ca lls  
The recent calls menu option allows you to access  
your Caller Line ID and review previous calls. Caller  
Line ID is an optional network and subscription-  
dependent feature that is not available in all areas.  
In this chapter you will learn how to review all calls  
that you have received or dialed.  
Follow these symbols as a guide for using the keys  
on the side of your phone:  
Press  
Press  
Press  
to scroll up.  
to select.  
to scroll down.  
You can also use your phone’s « and » keys  
to scroll through the menu system.  
43  
Ro a d Ma p fo r Re c e n t Ca lls  
To enter the menu system:  
Press ƒ, then press  
or  
.
Press ƒ ⁄.  
Start:  
Recent  
Calls  
Received  
Calls  
Dialed  
Calls  
To Main  
Menu  
Ab o u t Re c e n t Ca lls  
The Recent Calls menu allows you to review  
previous calls that you have received or dialed.  
Following are some useful tips and information  
about reviewing recent calls.  
Your TDMA digital StarTAC™ cellular phone  
can store the telephone numbers and names  
of the last thirty incoming calls.  
If the caller’s phone number matches a  
phone number stored in the phone’s memory,  
the phone automatically displays the name  
associated with that phone number.  
If you subscribe to call waiting and receive a  
call while another call is in progress, you hear  
a call waiting tone, and the caller’s name and  
number appear on the display. The name  
and number are automatically stored and can  
be viewed after ending the call, using the  
procedure described in “Reviewing Received  
Call” on page 46.  
44  
Caller Line ID allows you to view the name  
and number of the calling party in the  
phone’s display while the phone is ringing.  
Caller Line ID is an optional feature that is not  
available in all markets. Contact your Service  
Provider for availability information.  
If the caller has restricted transmission of the  
phone number, your phone displays  
Anonymous. If the Calling Number ID  
information is not available to the cellular  
network, your phone displays Unavailabl.  
You can store any number contained in your  
Caller Line ID memory to a memory location  
in the same way you would save any phone  
number. Once the correct number is  
displayed, press ¬ and a memory location  
or ¬ «to autoload. See “Storing with the  
Menu” on page 52 for more information on  
storing phone numbers.  
To view Caller Line ID information prior to  
answering a call, you must turn off the Open  
to Answer feature. (See “Deactivating Open  
to Answer” on page 92.)  
45  
Ge tt in g t o Re c e n t Ca lls  
1. Press ƒ, then press  
to enter the menu system.  
2. When you see Recent Calls, press  
to select.  
or  
3. Press  
to scroll to the following features.  
Review in g Re c e ive d Ca ll  
Shortcut:  
1. Follow the steps in the ”Getting to Recent  
Calls…” block to scroll to Received Calls.  
The total numbers of received calls stored is  
displayed in the upper right corner. If there  
are no numbers in the Caller Line ID list, you  
will see 00in the upper right corner.  
Press‰ ‰  
to view your  
received calls.  
You must hold  
the second  
until the  
received call  
list is  
2. Press  
to enter your Caller Line ID list of  
received calls.  
or  
displayed.  
3. Press  
to scroll through the list.  
The display shows the order in which the call  
was received in the upper right corner, with  
the phone number and name of the calling  
party (if available).  
The received call list can range from 01 (the  
most recent previous phone call) to 30(the  
least recent phone call).  
The following symbols appear next to the  
received calls:  
Answered  
Missed  
4. Press æ to dial the displayed number.  
46  
Managing Recent Calls  
Review in g Dia le d Ca lls  
1. Follow the steps in the ”Getting to Recent  
Calls…” block to scroll to Dialed Calls.  
The total number of dialed calls that are  
stored is displayed in the upper right corner.  
You can see up to the last twenty numbers  
dialed. If there are no numbers in the Dialed  
Call list, you will see 00.  
2. Press  
to enter your dialed calls list.  
Shortcut:  
Press ‰ ‚  
to enter  
your dialed  
calls list.  
or  
3. Press  
to scroll through the list. The dialed  
call list can range from 01 (the most recent  
dialed phone call) to 20(the least recent  
dialed phone call).  
The display shows the order of the previously  
dialed phone call in the upper right corner,  
with the phone number and name (if  
available) of the party called.  
4. Press æ to dial the displayed number.  
47  
Cle a rin g Ca lle r Lin e ID  
Tip: To erase  
all entries you  
must press and  
hold Ç,  
To erase all entries saved in your Caller Line ID  
memory:  
1. Follow the steps in the ”Getting to Recent  
Calls…” block to scroll to Received Calls.  
whereas to  
erase a single  
entry you  
2. Press and hold Ç when a Caller Line ID  
name and number is displayed. You will see  
Clear All?.  
simply press  
Ç.  
3. Press  
or ¬ to clear.  
or  
Press º to leave your Caller Line ID  
memory intact.  
To erase a single entry saved in your Caller Line ID  
memory:  
1. Press Ç or any other key when a Caller  
Line ID name and number is displayed. You  
will see Clear Entry?.  
2. Press  
or ¬ to clear.  
or  
Press º to leave your Caller Line ID  
memory intact.  
48  
Ma n a g in g t h e P h o n e Bo o k  
In “Using Phone Memory” you learned how to store  
and recall phone numbers with the internal Phone  
Book. You can access the same features, along  
with several advanced features, using your phone’s  
convenient menu system.  
In this chapter you will learn how to:  
recall and store phone numbers using the  
menu system  
store numbers with pause dialing  
store calling card sequences for easy access  
edit your memory information  
select the individual ringer style  
Follow these symbols as a guide for using the keys  
on the side of your phone:  
Press  
Press  
Press  
to scroll up.  
to select.  
to scroll down.  
You can also use your phone’s « and » keys  
to scroll through the menu system.  
49  
Ro a d Ma p fo r P h o n e Bo o k  
To enter the menu system:  
Press ƒ, then press  
or  
.
Press ƒ ⁄.  
Start:  
Recent  
Calls  
Phone  
Book  
Recall By  
Name  
Recall By  
Location  
Store  
Number  
Edit  
Individual  
Ring Style  
To Main  
Menu  
50  
Ge tt in g t o P h o n e Bo o k ...  
1. Press ƒ, then press  
to enter the menu system.  
to select.  
to scroll to the following features, and press to  
or  
2. Press  
to scroll to Phone Book, and press  
or  
3. Press  
select.  
Re c a llin g a n En t ry by Na m e  
To recall a stored name with the Phone Book menu:  
Tip: You can  
also recall  
phone  
1. Follow the steps in the ”Getting to Phone  
Book…” block above to select Recall By  
Name. You will see Enter 1st Letter.  
numbers  
without using  
the Phone  
Book. See  
Recalling an  
Entry by Name”  
on page 37 or  
Recalling an  
Entry by  
2. Enter the first letter of the name you want to  
recall. The display shows the first name in the  
phone book that begins with that letter. If no  
entry beginning with that letter is found, No  
A sis displayed.  
or  
3. Press  
to scroll to the name you want.  
Memory  
Location” on  
page 38.  
4. Press and hold , or press æ to call the  
number you selected.  
Re c a llin g a n En t ry by  
Lo c a t io n  
Each name and number you store is placed in a  
memory location numbered 01-99. After storing  
names and numbers, you can recall them by  
memory location with the Phone Book menu.  
1. Follow the steps in the ”Getting to Phone  
Book…” block above to select Recall By  
Location. You will see Location __.  
2. Enter the two-digit memory location of the  
number you want.  
3. Press and hold , or press æ, to call the  
number you selected.  
51  
S t o rin g w it h t h e Me n u  
Use the phone’s menu system to store names and  
numbers into the Phone Book.  
1. Follow the steps in the ”Getting to Phone  
Book…” block to select Store Number.You will  
see Enter Number.  
2. Enter the phone number you want to store.  
See “How to Enter Letters and Numbers” on  
page 36.  
3. Press  
number.  
when you finish entering the  
You will see Location __.  
4. Press «to store the sequence in the next  
available location.  
or  
Enter the first digit of the memory location  
and press «to store the sequence in the  
first available location beginning with that  
digit.  
or  
Enter the two-digit memory location where  
you want the sequence stored.  
Tip:  
5. You will see Alpha Or §. Enter a name to  
identify the phone number, or skip this step  
and continue with step 6. (See “How to Enter  
a Name” on page 36 for details on entering  
names.)  
If the chosen  
location is full,  
press º and  
restart the  
storing  
6. Press , or ¬, when you finish entering the  
name. Your phone confirms your entry by  
displaying the location, number, and name  
you stored. Proceed with step 7 below, or  
return to step 2 above to store more  
numbers.  
sequence.  
7. Press º to exit the menu.  
52  
Ge tt in g t o P h o n e Bo o k ...  
1. Press ƒ, then press  
to enter the menu system.  
to select.  
to scroll to the following features, and press to  
or  
2. Press  
to scroll to Phone Book, and press  
or  
3. Press  
select.  
S t o rin g a n d P la c in g Nu m b e rs  
w it h Pa u s e Dia lin g  
Entering a Pause in a Num ber  
When you call automated systems, a recorded  
message prompts you for PIN numbers, Voice Mail  
numbers, etc.  
You can store these numbers in your phone’s  
memory, separated by “pauses”—special  
characters that tell your phone to wait before  
sending additional numbers.  
1. Follow the steps in the ”Getting to Phone  
Book…” block above to select Store  
Number.You will see Enter Number.  
2. Enter the phone number you use to access  
the automated system.  
3. Press ƒ, then press æ.  
You will see Insert Wait o.  
4. Press  
to insert a pause (o) into the  
sequence.  
5. Enter the next group of numbers (such as an  
account number or PIN number.)  
6. Enter any other required symbols (such as *  
or #).  
53  
7. Insert another pause, and enter the next  
group of numbers by repeating steps 3  
through 5 as many times as necessary.  
You can store up to 32 digits, including  
pauses. Then store the entire sequence as  
you would any phone number.  
8. Press ¬ to begin storing.  
You will see Location __.  
9. Enter the two-digit memory location where  
you want the sequence stored.  
You will see Alpha Or §.  
10. Enter a name for your sequence.  
(See “How to Enter a Name” on page 36 for  
details on entering names.)  
11. Press  
when you finish entering the name.  
Your phone confirms your entry by displaying  
the location, number, and name you stored.  
Placing a Call w ith Pauses  
To use your stored sequence:  
1. Recall the stored number with the pause  
inserted.  
2. Press and hold , or press æ, to place the  
call.  
3. When the recording prompts you for  
information, press  
set of stored numbers.  
or æ to send the next  
4. Press  
or press æ as many times as  
necessary, to transmit all the numbers.  
54  
Ge tt in g t o P h o n e Bo o k ...  
1. Press ƒ, then press  
to enter the menu system.  
to select.  
to scroll to the following features, and press to  
or  
2. Press  
to scroll to Phone Book, and press  
or  
3. Press  
select  
S t o rin g a n d P la c in g Nu m b e rs  
fo r Ca llin g Ca rd In fo rm a t io n  
Storing Calling Card Inform ation  
Like Pause Dialing, you can store calling card  
access numbers, separated by pauses, for recall  
later. You can also store a Number Character in the  
sequence to save a place for the number you call  
when you use your calling card.  
See “Using Lock/Security Features” on page 75 for  
more information on protecting your calling card  
information.  
1. Follow the steps in the ”Getting to Phone  
Book…” block above to select Store  
Number.You will see Enter Number.  
2. Enter the phone number you use to access  
your calling card system. (Skip this step if  
you only dial 0.)  
3. Press ƒ æ. You will see Insert Wait o.  
4. Press  
to insert a pause (o) into the  
sequence.  
5. Enter the next numbers, if needed. (For  
example, some long distance carriers require  
you to dial a 0 first. If no further numbers are  
needed, skip to step 7.)  
6. Press ƒ æ.  
55  
7. Press  
to scroll to the Number Character.  
You will see Insert Number 'N.  
8. Press  
to insert the 'N Character.  
This special character saves a place for the  
phone number you will be calling. The  
number is inserted automatically when you  
place the call.  
9. Press ƒ æ.  
10. Press  
3 and 4.  
to insert another pause, as in steps  
11. Enter your calling card PIN number.  
12. Press ¬ to store your calling card  
sequence.  
You will see Location __.  
13. Enter the two-digit memory location where  
you want the sequence stored.  
You will see Alpha Or §.  
14. Enter a name for your sequence. (See “How  
to Enter a Name” on page 36 for details on  
entering names.)  
15. Press  
when you are finished entering the  
name.  
Your phone confirms your entry by displaying  
the location, number, and name you stored.  
Placing a Calling Card Call  
To recall your stored calling card information:  
1. Recall the calling card information you  
stored.  
(See “Recalling an Entry by Name”” and  
Recalling an Entry by Location” on page 51  
for more information on Recalling Numbers.)  
2. Press æ before entering the number. You  
will see Enter Number.  
56  
3. Enter the phone number you want to call,  
including the area code.  
Enter the number manually, by location, or  
recall.  
4. Press and hold , or press æ, to place the  
call.  
Your phone dials the number to access your  
long distance provider.  
5. Press , or press æ, to send the next  
group of numbers when you are prompted.  
The phone automatically inserts the selected  
number to call at the appropriate time in the  
sequence.  
6. Repeat step 5 to send the next group of  
numbers as many times as necessary.  
57  
Ge tt in g t o P h o n e Bo o k ...  
1. Press ƒ, then press  
to enter the menu system.  
to select.  
to scroll to the following features, and press to  
or  
2. Press  
to scroll to Phone Book, and press  
or  
3. Press  
select.  
Ed it in g a Me m o ry Lo c a t io n  
After you store names and numbers in the Phone  
Book, you can edit the information or erase entries  
at any time.  
1. Follow the steps in the ”Getting to Phone  
Book…” block above to select Edit.  
2. Recall the entry by location or by name.  
(See “Recalling an Entry by Name” and  
Recalling an Entry by Location” on  
page 51.)  
3. Press  
to begin editing the phone number.  
The display shows the name briefly, then the  
phone number.  
4. Press Ç to erase one digit at a time.  
Press and hold Ç to erase the entire  
number.  
5. Enter your changes to the phone number.  
6. Press  
number.  
when you finish editing the phone  
The display shows the location where your  
number is currently stored.  
7. Press Ç to erase the memory location, then  
enter a new two-digit location.  
or  
58  
Press  
to keep the phone number in its  
current location.  
The display shows the name stored with the  
phone number you are editing.  
8. Enter your changes to the name. (See “How  
to Enter a Name” on page 36.)  
Press Ç to erase one letter at a time, or  
skip to step 9 to leave the name unchanged.  
9. Press  
when you finish editing the name.  
The display shows the new information.  
10. Press  
to save your changes.  
Your phone confirms your entry by displaying  
the location, number, and name you stored.  
or  
Press Ç to leave the information  
unchanged.  
When you see Location __, enter a new two-  
digit memory location to avoid overwriting the  
information in the current location.  
11. Press º to exit, or scroll to other features.  
59  
Ge tt in g t o P h o n e Bo o k ...  
1. Press ƒ, then press  
to enter the menu system.  
to select.  
to scroll to the following features, and press to  
or  
2. Press  
to scroll to Phone Book, and press  
or  
3. Press  
select.  
As s ig n in g a n In d ivid u a l Rin g  
S t yle t o a P h o n e Bo o k En t ry  
You can use the individual ring style feature to  
assign one of nine ring styles to alert you of an  
incoming call from a phone number listed in your  
phone book.  
Note: This feature will only operate if you subscribe  
to Caller ID from your service provider. Caller ID is  
not available in all areas.  
1. Follow the steps in the ”Getting to Phone  
Book…” block to select Individual Ring  
Style.  
2. Select the phone book entry to which you  
want to assign an individual ring style.  
a. Enter the first letter of the name entry  
associated with the phone number.  
b. Scroll up and down to reach the desired  
phone book entry.  
3. When you reach the phone number you want,  
select it by pressing  
or ¬.  
The display will show Press 0-9, 0=OFF.  
4. Press to assign the default ring style for  
the number.  
or  
Press an entry from to · to select one  
of the nine ring styles.  
60  
5. Press  
or ¬to select that ring style.  
The display confirms the selection by  
showing Ring Style Assigned.  
6. Press º to exit, or scroll to other features.  
61  
Tim in g Yo u r Ca lls  
Your phone’s Call Timers give you a variety of  
options for managing your time. You can monitor  
the length of individual calls, set a timer to track  
monthly usage, or have the phone alert you at  
intervals that you specify.  
In this chapter you will learn how to:  
view the timers  
monitor the length of your calls  
set and view the resettable timer for long-  
term monitoring  
program audible timers for your individual  
needs  
Follow these symbols as a guide for using the keys  
on the side of your phone:  
Press  
Press  
Press  
to scroll up.  
to select.  
to scroll down.  
You can also use your phone’s « and » keys  
to scroll through the menu system.  
62  
Ro a d Ma p fo r Ca ll Tim e rs  
To enter the menu system:  
Press ƒ, then press  
or  
.
Press ƒ ⁄.  
Start:  
Recent  
Calls  
Phone  
Book  
Timers  
Individual  
XX YY  
Resettable  
XXXXX  
Cumulative  
XXXXX  
Reset  
Timer  
Individual  
Timer Off  
One Minute  
Timer Off  
Repeat  
Timer Off  
Single  
Timer Off  
To Main  
Menu  
63  
Ge tt in g t o Ca ll Tim e rs ...  
1. Press ƒ, then press  
to enter the menu system.  
or  
2. Press  
to scroll to Timers and press  
to select.  
or  
3. Press  
to scroll to the following features, and press  
to  
select.  
View in g t h e In d ivid u a l Ca ll  
Tim e r  
Shortcut:  
You can view the air-time of the most recent call or  
the call in progress (in minutes and seconds) at any  
time using this feature. The Individual Call Timer  
resets when you place the next call and when you  
turn the phone off. You can also choose to have the  
timer display while calls are in progress. See  
“Displaying the Individual Timer Automatically” on  
page 66.  
Press ‰ »  
» for a quick  
look at this  
timer.  
1. Follow the steps in the ”Getting to Call  
Timers…” block above to select Individual  
XX YY. The display shows the air-time of your  
last call in minutes (XX) and seconds (YY).  
2. Press º to exit, or scroll to other features.  
Shortcut:  
View in g t h e Re s e tt a b le Ca ll  
Tim e r  
Press ‰ »  
»» for a  
quick look at  
this timer.  
You can track how much air time you have  
accumulated at any time. Use this feature to view  
the time elapsed, and follow the instructions in  
Resetting the Timer” on page 65 to reset the timer.  
1. Follow the steps in the ”Getting to Call  
Timers…” block above to select Resettable  
XXXXX. The display shows your air time in  
minutes since you last reset the timer.  
2. Press º to exit, or scroll to other features.  
64  
View in g t h e Cu m u la t ive  
Tim e r  
Shortcut:  
Press ‰ »  
»»»  
for a quick look  
at this timer.  
This is a non-resettable timer that keeps track of  
your phone’s total air time (in minutes).  
1. Follow the steps in the ”Getting to Call  
Timers…” block to select Cumulative XXXXX.  
The display shows your air time in minutes  
since your phone was activated.  
2. Press º to exit, or scroll to other features.  
Re s e tt in g t h e Tim e r  
By resetting this timer at the beginning of each  
billing cycle, you can keep a running tab of your  
monthly usage. After you reset the timer, it  
continues to keep track of your air time (in minutes)  
until you reset it again.  
1. Follow the steps in the ”Getting to Call  
Timers…” block to select Individual XX YY.  
2. Press  
to scroll to Reset Timer.  
3. Press  
to reset the timer.  
4. Press º to exit, or scroll to other features.  
65  
Ge tt in g t o Ca ll Tim e rs ...  
1. Press ƒ, then press  
to enter the menu system.  
or  
2. Press  
to scroll to Timers and press  
to select.  
or  
3. Press  
to scroll to the following features, and press  
to  
select.  
Dis p layin g t h e In d ivid u a l  
Tim e r Au t o m a t ic a lly  
Tip:  
Activating the  
Individual  
When you turn this feature on, your phone  
automatically displays your air time in minutes (XX)  
and seconds (YY) during and after each call.  
Timer may  
reduce both  
standby and  
talk times.  
1. Follow the steps in the ”Getting to Call  
Timers…” block to select Individual Timer.  
You will see Individual Timer Off or  
Individual Timer On.  
2. Press to toggle between Individual Timer  
Off and Individual Timer On.  
3. Press º to exit, or scroll to other features.  
Se tt in g t h e On e -Min u t e  
Au d ib le Tim e r  
Activate this feature to hear an audible beep 10  
seconds before the end of every minute during a  
call. The party on the other end does not hear the  
beeps.  
1. Follow the steps in the ”Getting to Call  
Timers…” block to select One Minute Timer.  
You will see One Minute Timer Off or One  
Minute Timer On.  
2. Press to toggle between One Minute Timer  
Off and One Minute Timer On.  
3. Press º to exit, or scroll to other features.  
66  
Se tt in g t h e Re p e a t in g  
Au d ib le Tim e r  
You can set this timer to beep during your calls at  
an interval that you select—from 11-999 seconds.  
You will hear the beep 10 seconds before the end  
of each interval, but the party on the other end does  
not hear the beeps.  
1. Follow the steps in the ”Getting to Call  
Timers…” block to select Repeat Timer. You  
will see Repeat Timer Off or Repeat Timer  
On.  
2. Press to toggle between Repeat Timer Off  
and Repeat Timer On.  
The prompt to enter seconds appears only if  
you have turned the feature on. If you have  
turned it off, you will see Repeat Timer Off.  
3. Enter the number of seconds you would like  
between audible beeps. You will see Beep At  
YYY Secs.  
4. Press  
to set the timer. The phone confirms  
the setting by displaying Set At YYY Secs.  
5. Press º to exit, or scroll to other features.  
Se tt in g t h e S in g le Tim e r  
Like the Repeating Timer, you can set the Single  
Timer to beep at a time that you select—from 11-  
999 seconds. It beeps once during each call, 10  
seconds before the end of the interval. The party on  
the other end does not hear the beep.  
1. Follow the steps in the ”Getting to Call  
Timers…” block to select Single Timer. You  
will see Single Timer Off or Single Timer  
On.  
67  
2. Press to toggle between Single Timer Off  
and Single Timer On.  
The prompt to enter seconds appears only if  
you have turned the feature on. If you have  
turned it on, you will see Single Timer Off.  
3. Enter the number of seconds you would like  
between audible beeps. You will see Beep At  
YYY Secs.  
4. Press  
to set the timer. The phone confirms  
the setting by displaying Set At YYY Secs.  
5. Press º to exit, or scroll to other features.  
68  
Ad ju s t in g To n e Co n t ro ls  
Use these features to select vibration mode,  
personalize your phone’s ringer styles, or turn the  
ringer off.  
In this chapter you will learn how to:  
select the type of Call Alert or Message Alert  
choose from nine different ringer styles  
silence the keypad  
silence the scratchpad  
Follow these symbols as a guide for using the keys  
on the side of your phone:  
Press  
Press  
Press  
to scroll up.  
to select.  
to scroll down.  
You can also use your phone’s « and » keys  
to scroll through the menu system.  
69  
Ro a d Ma p fo r To n e Co n t ro ls  
To enter the menu system:  
Press ƒ, then press  
or  
.
Press ƒ ⁄.  
Start:  
Recent  
Calls  
Phone  
Book  
Timers  
Tone  
Control  
Call Alert  
Type  
Msg Alert  
Type  
Call Alert  
Ring Style  
Keypad  
Tone On  
Scratchpad  
Tone On  
To Main  
Menu  
70  
Ge tt in g t o To n e Co n t ro ls ...  
1. Press ƒ, then press  
to enter the menu system.  
to select.  
to scroll to the following features, and press to  
or  
2. Press  
to scroll to Tone Control and press  
or  
3. Press  
select.  
Se le c t in g Ca ll Ale rt Typ e  
Using this feature, you can choose to be alerted to  
incoming calls using the vibrating ringer, the ringer,  
both, or neither. Ring Onlyis the default.  
Shortcut:  
Press ƒ †  
to toggle the  
VibraCall™  
Alert function  
on and off.  
In particular, the VibraCall™ Alert vibrating alert is  
ideal for situations where ringing may not be  
appropriate, or in noisy places where you might not  
hear the ringer.  
When both the ringer and vibrating alerts are  
selected, the phone alerts you by vibrating for three  
cycles and then ringing.  
Notes:  
Although you set your call alert type below,  
the selection is temporarily suppressed if  
Pager Mode is enabled. See “Activating  
Pager Mode” on page 87 for details.  
When your phone is connected to an external  
power supply and you receive an incoming  
call, your phone will ring, regardless of the  
call alert setting.  
1. Follow the steps in the ”Getting to Tone  
Controls…” block above to select Call Alert  
Type.The display shows your current alert  
type setting.  
71  
or  
2. Press  
to scroll through your choices:  
Ring Only  
Vibrate Only  
Ringer On and Vib On  
Ringer Off Vib Off  
3. Press  
when you reach the setting you  
want.  
4. Press º to exit, or scroll to other features.  
Se le c t in g Me s s a g e Ale rt Typ e  
Shortcut:  
Using this feature, you can choose to receive an  
alert to incoming voice mails and short messages  
using the VibraCall™ alert, beeping alert, or no  
alert.  
Press ƒ †  
to toggle  
among the  
Message Alert  
and Call Alert  
types.  
The beep tone and vibrating patterns differ if the  
incoming message is marked urgent versus  
normal. You will receive one beep for a normal  
message and three beeps for an urgent message.  
1. Follow the steps in the ”Getting to Tone  
Controls…” block to select Message Alert  
Type.  
or  
2. Press  
to scroll through your choices:  
Messages Beep, Messages Vibrate, Beep Off,  
and Vib Off. Messages Beepis the default  
setting.  
3. Press  
want.  
when you reach the setting you  
4. Press º to exit, or scroll to other features.  
72  
Ge tt in g t o To n e Co n t ro ls ...  
1. Press ƒ, then press  
to enter the menu system.  
to select.  
to scroll to the following features, and press to  
or  
2. Press  
to scroll to Tone Control and press  
or  
3. Press  
select  
Se le c t in g a Rin g S t yle  
Your phone lets you select any of nine different ring  
styles. After you choose a style, the phone give you  
a brief sample of the new ring style, or vibrates if  
you have selected the VibraCall™ Alert feature.  
1. Follow the steps in the ”Getting to Tone  
Controls…” block to select Call Alert Ring  
Style.  
2. Press through · to hear the different  
ring styles, or scroll through the ring styles.  
Ring Style 1is the default setting.  
3. Press  
when you reach the ring style you  
want.  
The display will show Ring Style X Set.  
4. Press º to exit, or scroll to other features.  
Tu rn in g Keyp a d To n e s On a n d  
Off  
Keypad tones are the sounds you hear when you  
press any key on the phone. By default, keypad  
tones are turned on. If you want to be discreet, use  
this feature to silence the audio feedback from the  
keypad.  
Note: The other party still hears tones.  
1. Follow the steps in the ”Getting to Tone  
Controls…” block to select Keypad Tone. You  
will see Keypad Tone Onor Keypad Tone Off.  
73  
2. Press  
to toggle between Keypad Tone On  
and Keypad Tone Off.  
3. Press º to exit, or scroll to other features.  
Tu rn in g Sc ra t ch p a d To n e s On  
a n d Off  
Scratchpad tones are the tones that your phone  
sends to access automated calling systems like  
Voice Mail. By default, scratchpad tones are turned  
on. If you don’t want your party to hear these  
sounds when you use the scratchpad, turn the  
scratchpad tones off.  
1. Follow the steps in the ”Getting to Tone  
Controls…” block to select Scratchpad Tone.  
You will see Scratchpad Tone Onor  
Scratchpad Tone Off.  
2. Press  
to toggle between Scratchpad Tone  
Onand Scratchpad Tone Off.  
3. Press º to exit, or scroll to other features.  
Note: If you turned the scratchpad tones off but  
want to access a tone-activated system like Voice  
Mail, place the call, enter the numbers you need to  
transmit, then:  
Press ‰ æ to send the tones.  
74  
Us in g Lo ck /S e c u rit y Fe a t u re s  
While you probably would not want to leave your  
phone unattended, your TDMA digital StarTAC™  
phone has a number of built-in security features to  
prevent unauthorized use.  
In this chapter you will learn how to:  
activate the Voice Privacy feature  
lock and unlock your phone  
place priority calls  
change your lock code  
restrict call placement and memory access  
reset or clear your phone’s settings  
Follow these symbols as a guide for using the keys  
on the side of your phone:  
Press  
Press  
Press  
to scroll up.  
to select.  
to scroll down.  
You can also use your phone’s « and » keys  
to scroll through the menu system.  
75  
Ro a d Ma p fo r Lo ck Se c u rit y  
To enter the menu system:  
Press ƒ, then press  
or  
.
Press ƒ ⁄.  
Start:  
Recent  
Calls  
Phone  
Book  
Privacy  
Off  
Code  
Timers  
Automatic  
Lock Off  
View  
Lock Code  
Tone  
Control  
Priority  
Call Off  
Change  
Lock Code  
Lock  
Secure  
Secure  
Options  
Service  
Level X  
To Main  
Menu  
Master  
Reset  
Master  
Clear  
To Main  
Menu  
76  
Ge tt in g t o Lo ck Se c u rit y...  
1. Press ƒ, then press  
to enter the menu system.  
to select.  
to scroll to the following features, and press to  
or  
2. Press  
to scroll to Lock Secure and press  
or  
3. Press  
select.  
Ac t iva t in g Vo ic e Priva cy  
When you activate your phone’s Voice Privacy  
feature, you request your cellular system to search  
for a Voice Privacy channel with each call. If no  
Voice Privacy channel is available (or your call is  
“handed off” to a cell where a Voice Privacy  
channel is not available), five short beeps alert you  
that the call is no longer private.  
You must select the Voice Privacy feature before  
you make a call in order for that call to search for a  
Voice Privacy channel.  
Note: This feature is not available in all markets.  
Contact your Service Provider for additional  
information about your service area.  
To turn the Voice Privacy feature on or off:  
1. Follow the steps in the ”Getting to Lock/  
Security…” block above to select Voice  
Privacy. You will see Privacy Off or Privacy  
Preferred.  
2. Press  
to toggle between Privacy Off and  
Privacy Preferred.  
3. Press º to exit, or scroll to other features.  
77  
Lo ck in g /Un lo ck in g Yo u r  
P h o n e  
For your protection, you must enter the six-digit  
security code to access the features that your  
phone contains. The factory-programmed lock  
code for unlocking the phone is 123. The six-digit  
security code is 000000. These may have been  
changed when your phone was activated.  
Locking Your Phone Autom atically  
When you turn this feature on, your phone  
automatically locks itself each time you turn it off.  
Shortcut:  
1. Follow the steps in the ”Getting to Lock/  
Security…” block to select Automatic Lock.  
You will see Automatic Lock Offor Automatic  
Lock On.  
Press ƒ, the  
Smart Button,  
⁄ fi, and  
continue with  
step 2.  
2. Press  
to toggle between Automatic Lock  
Offand Automatic Lock On.  
3. Press º to exit, or scroll to other features.  
Locking Your Phone Manually  
Tip: “LOCK” is  
printed on the  
key, as a  
reminder.  
You can lock your phone manually at any time to  
prevent unwanted use. Once you lock the phone, it  
remains locked whether it is powered on or off.  
1. Press ƒ.  
2. Press and hold for at least one full  
second.You will see Lock?.  
3. Press ¬ or  
to lock. You will see Locked.  
Unlocking Your Phone  
To unlock your phone:  
Once your phone is on, enter your three-  
digit lock code to unlock your phone. (See  
Viewing the Lock Code” on page 80 and  
“Changing the Lock Code” on page 80 for  
more information on your lock code.)  
78  
Answering Calls While the Phone Is  
Locked  
Tip: If you  
forget your lock  
code, try  
pressing ⁄  
¤ ‹or the  
last three digits  
of your cellular  
phone number.  
You can still receive calls when the phone is locked.  
To answer an incoming call:  
1. Enter your three-digit lock code.  
2. Press and hold , or press æ to receive  
the call.  
Ac t iva t in g Prio rit y Ca llin g  
Priority Call allows the Turbo Dial™ function to dial  
from memory location 01—even when the phone is  
locked. You can store an emergency number or the  
number of someone you would like to contact in  
case of emergency.  
Note: Some cellular systems have their own  
emergency numbers and deny access to  
emergency numbers like 911 (not available in some  
areas). Check with your Service Provider for more  
information.  
By default, Priority Call is activated. To turn it off or  
to switch it back on, complete the following steps:  
Shortcut:  
Press ƒ, the  
Smart Button,  
¤ ·, and  
continue with  
step 2.  
1. Follow the steps in the ”Getting to Lock/  
Security…” block on the previous page to  
select Priority Call. You will see Priority  
Call Off or Priority Call On.  
2. Press  
to toggle between Priority Call  
Off and Priority Call On.  
3. Press º to exit, or scroll to other features.  
79  
Ge tt in g t o Se c u re Op t io n s ...  
1. Press ƒ, then press  
to enter the menu system.  
or  
2. Press  
to scroll to Lock Secure and press  
to select.  
or  
3. Press  
to scroll to the Secure Options submenu, and press  
to select.  
4. Enter your six-digit security code, scroll to the following  
features, and press  
to select.  
View in g t h e Lo ck Co d e  
To display the active three-digit lock code:  
1. Follow the steps in ”Getting to Secure  
Options…” above to select View Lock Code.  
You will see View Lock Code.  
2. Press to display your three-digit lock code.  
The code appears for a few seconds.  
3. Press º to exit, or scroll to other features.  
Ch a n g in g t h e Lo ck Co d e  
To change your three-digit lock code:  
1. Follow the steps in ”Getting to Secure  
Options…” above to select Change Lock  
Code. You will see Enter Code ___.  
2. Enter the new three-digit code. You will see  
Changed To XXX.  
3. Press º to exit, or scroll to other features.  
Note: If you try to change your lock code to 911 or  
the first three digits of an emergency number, you  
will see Code Invalid, and the code you entered  
will not be accepted. You will return to step 1  
above.  
80  
Re s t ric t in g Ca ll P la c e m e n t  
You can restrict call placement or hide memory  
information when loaning your phone to others.  
Selecting a Service Level  
1. Follow the steps in ”Getting to Secure  
Options…” to select Service Level. The  
phone displays your current service level.  
Refer to the chart on the next page.  
or  
2. Press  
to scroll through the service level  
to select the service  
settings, and press  
level you want.  
If you select Level 7, the phone prompts you  
for the range of memory locations you want to  
remain active. You will see Range 1-__.  
Enter the range of digits memory locations  
from which calls are allowed. The phone  
confirms the allowed range, and you will see  
1-XX Allowed.  
3. Press º to exit, or scroll to other features.  
Service Level Settings  
Each of your phone’s eight service levels offers a  
different combination of access privileges and  
restriction.  
Note: Caller Line ID is an optional network and  
subscription feature that is not available in all areas.  
Level Description  
Display  
Calls can be placed from  
memory locations 1-10  
only.  
No dialing from keypad  
1
No memory edit or storage  
1 Memory 1-10  
No access to name  
directory  
No access to last number  
dialed  
81  
Level Description  
Display  
Calls can be placed from  
all memory locations.  
No dialing from keypad  
No memory edit or storage  
2
2 Memory Only  
No access to Caller Line ID  
stack or Last Number  
Dialed  
Calls can be placed  
manually from the keypad  
only.  
No access to memory  
information  
3
3 Keypad Only  
No memory edit or storage  
No access to Caller Line ID  
stack or Last Number  
Dialed  
4 Standard  
Setting  
Standard setting, no  
restrictions  
4
5
Seven-digit (local) dialing only  
5 Local Only  
Calls can be placed from  
the keypad and from  
memory.  
6 No Store  
1-10  
6
No edit or memory storage  
to memory locations 1-10  
Calls can be placed from a  
selected memory range  
only.  
Memory edit and storage  
allowed with the selected  
range.  
7
8
7 Allow Range  
8 Hide Turbo  
No access to name  
directory  
No edit, storage, or recall  
from memory locations 1-9  
82  
Ge tt in g t o Se c u re Op t io n s ...  
1. Press ƒ, then press  
to enter the menu system.  
or  
2. Press  
to scroll to Lock Secure and press  
to select.  
or  
3. Press  
to scroll to the Secure Options submenu, and press  
to select.  
4. Enter your six-digit security code, scroll to the following  
features, and press  
to select.  
Re s e tt in g All Op t io n s  
Use the Master Reset feature to reset all user-  
selectable options back to their original factory  
settings.  
Note: Once you select this feature, the reset  
process cannot be canceled or reversed.  
1. Follow the steps in ”Getting to Security  
Options…” above to select Master Reset.  
2. Press  
if you want to reset all your phone’s  
options back to their factory settings. You will  
see Standard Setting.  
or  
Press º to exit the menu if you do not want  
to reset your phone’s options.  
3. Press º to exit, or scroll to other features.  
83  
Cle a rin g All S t o re d  
In fo rm a t io n  
If you want to start over, use Master Clear to reset  
all user-selectable options, clear the resettable  
timer, and erase all Phone Book information.  
Note: Once you select this feature, the process  
cannot be canceled or reversed.  
1. Follow the steps in ”Getting to Security  
Options…” to select Master Clear.  
2. Press  
to clear the memory and reset all  
your phone’s options back to their factory  
settings. You will see Busy. (This takes a few  
seconds.)  
or  
Press º to exit the menu if you do not want  
to reset your phone’s options.  
3. Press º to exit, or scroll to other features.  
84  
Cu s t o m izin g P h o n e Op t io n s  
The Phone Options menu lets you customize the  
way your phone sends and receives calls.  
You can tune your phone for optimal performance,  
view information about the phone, and choose from  
a number of convenient features.  
In this chapter you will learn how to:  
activate pager mode  
switch between analog or digital mode  
view your own phone number  
switch cellular phone numbers  
review your phone’s feature settings  
select features for vehicular use  
conserve battery power  
display your system identification  
select a language  
Follow these symbols as a guide for using the keys  
on the side of your phone:  
Press  
Press  
Press  
to scroll up.  
to select.  
to scroll down.  
You can also use your phone’s « and » keys  
to scroll through the menu system.  
85  
Ro a d Ma p fo r P h o n e Op t io n s  
To enter the menu system:  
Press ƒ, then press  
or  
.
Press ƒ ⁄.  
Start:  
Recent  
Calls  
Phone  
Book  
Timers  
Automatic  
HF Off  
Pager  
Mode Off  
Tone  
Control  
My  
Mult Key  
Answer Off  
Number  
Lock  
Secure  
Open to  
Answer On  
Change  
Number  
Phone  
Options  
Feature  
Review  
Automatic  
Answer Off  
To Main  
Menu  
Call  
Options  
Battery  
Options  
System  
Options  
Language  
To Main  
Menu  
86  
Activating Pager Mode  
Ge tt in g t o P h o n e Op t io n s ...  
1. Press ƒ, then press  
to enter the menu system.  
or  
2. Press  
to scroll to Phone Options and press  
to select.  
or  
3. Press  
to scroll to the following features  
Ac t iva t in g Pa g e r Mo d e  
Tip: When  
Pager Mode is  
active, ƒ  
When Pager Mode is activated, the phone  
simulates a pager. Pager Mode suppresses  
incoming call alerts but leaves message alerts  
active. The following conditions occur:  
only  
toggles the  
Message Alert  
Type settings.  
ƒ † has  
no effect on the  
Call Alert Type  
settings.  
Voice call alerts are suppressed.  
Message alerts are allowed.  
The Open to Answer function is turned off.  
The Automatic Answer function is turned off.  
The Call Alert Type, Open to Answer, and  
Automatic Answer menus cannot be  
accessed.  
By default, Pager Mode is turned off. Complete the  
following steps to turn Pager Mode on and off.  
1. Follow the steps in ”Getting to Phone  
Options…” above to select Pager Mode  
on/off. The display shows your current  
Pager Mode setting.  
2. Press  
and off.  
to toggle between Pager Mode on  
3. Press º to exit, or scroll to other features.  
87  
View in g Yo u r Ow n Nu m b e r  
Use this feature to view your phone’s currently  
active phone number. If you have more than one  
phone number, you can change the active number  
with the Change Number feature in the Phone  
Options menu. (See “Switching Between Numbers”  
on page 89.)  
Shortcut:  
1. Follow the steps in ”Getting to Phone  
Press ‰»  
for a quick look  
at your phone  
number.  
Options…” to select My Number.  
2. Press  
to view your own phone number.  
Your active phone number appears on the  
screen. After six seconds, the phone returns  
to step 1.  
3. Press º to exit, or scroll to other features.  
88  
Ge tt in g t o P h o n e Op t io n s ...  
1. Press ƒ, then press  
to enter the menu system.  
to select.  
or  
2. Press  
to scroll to Phone Options and press  
or  
3. Press  
to scroll to the following features  
Sw it ch in g Be t w e e n Nu m b e rs  
Note: This is a carrier-specific option. If  
unavailable, please contact your service provider.  
Your phone can operate on two different home  
systems. If you travel often, you can have your  
phone programmed with two cellular numbers to  
reduce roaming. This feature allows you to change  
your active number to the one appropriate for the  
area you are in.  
When your phone has two numbers, both are  
designated as your home system but only one  
number can be active at any given time. Calls are  
placed and received by the currently active number  
only. Each time you turn your phone ON, you’ll see  
a message in the display that indicates which  
phone number and home system are currently  
active.  
To switch your phone number:  
1. Follow the steps in the ”Getting to Phone  
Options…” block to select Change Number.  
The active phone number appears in the  
display (for example, 5155551515).  
2. Press  
to switch to your other phone  
number (for example, 7085551212).  
3. Press  
to confirm the new setting.  
4. Press º to exit, or scroll to other features.  
89  
Review in g Fe a t u re Se tt in g s  
Use this feature to review the changes you’ve made  
to feature settings.  
Note: While scrolling through Feature Review, you  
can only review settings. You cannot change them.  
1. Follow the steps in the ”Getting to Phone  
Options…” block to select Feature Review.  
or  
2. Press  
, or press « or » to scroll  
through features you changed from their  
default settings.  
If all of the features are set to the factory  
standard settings, the display shows  
Standard Setting.  
3. Press º to exit the menu.  
90  
Ge tt in g t o Ca ll Op t io n s ...  
1. Press ƒ, then press  
to enter the menu system.  
or  
2. Press  
to scroll to Phone Options and press to select.  
or  
3. Press  
to scroll to the Call Options submenu,  
and press  
to select.  
or  
4. Press  
to scroll to the following features.  
Ac t iva t in g Au t o m a t ic  
Ha n d s -Fre e  
Turn this feature on when you are using Hands-Free  
vehicular accessories.  
Note: The use of wireless telephones and their  
accessories (devices) may be prohibited or  
restricted in certain areas. Always obey the laws  
and regulations on the use of these devices.  
To nd out more about accessories for your car,  
refer to “Accessory Options” on page 114.  
1. Follow the steps in ”Getting to Call  
Options…” above to scroll to Automatic HF.  
You will see Automatic HF Onor Automatic HF  
Off.  
2. Press  
to toggle between Automatic HF On  
and Automatic HF Off.  
3. Press º to exit, or scroll to other features.  
91  
Ac t iva t in g Mu lt ip le Key  
An s w e r  
Turn on the Multiple Key Answer feature to answer  
calls by pressing the Smart Button, any key on the  
upper keypad ⁄-», or the upper and lower  
volume keys.  
1. Follow the steps in ”Getting to Call  
Options…” to scroll to Mult Key Answer. You  
will see Mult Key Answer Onor Mult Key  
Answer Off.  
2. Press  
to toggle between Mult Key Answer  
Onand Mult Key Answer Off.  
3. Press º to exit, or scroll to other features.  
De a c t iva t in g Op e n t o An s w e r  
With Open to Answer set to off, you can open the  
phone to see the message in the display and then  
answer by pressing æ or  
.
Notes:  
To view Caller ID information prior to  
answering a call, you must turn off the Open  
to Answer feature.  
You cannot access the Open to Answer  
setting while the Pager Mode feature is  
active.  
1. Follow the steps in ”Getting to Call  
Options…” to scroll to Open to Answer. You  
will see Open to Answer Onor Open to Answer  
Off.  
2. Press  
to toggle between Open to Answer  
Onand Open to Answer Off.  
Note: The Open to Answer function cannot  
be accessed when in Pager Mode.  
3. Press º to exit, or scroll to other features.  
92  
Ac t iva t in g Au t o m a t ic  
An s w e r  
Turn Auto Answer on to have your phone  
Tip: If the  
automatically answer incoming calls after two rings.  
ringer and  
VibraCall™  
Note: Auto Answer does not work if the keypad  
cover is closed or if Pager Mode is activated.  
However, the Auto Answer will work with the  
headset while the keypad cover is closed.  
alert are off, the  
phone answers  
without ringing  
or vibrating.  
1. Follow the steps in ”Getting to Call  
Options…” to scroll to Automatic Answer. You  
will see Automatic Answer Onor Automatic  
Answer Off.  
2. Press to toggle between Automatic Answer  
Onand Automatic Answer Off.  
3. Press º to exit, or scroll to other features.  
93  
Ge tt in g t o P h o n e Op t io n s ...  
1. Press ƒ, then press  
to enter the menu system.  
to select.  
or  
2. Press  
to scroll to Phone Options and press  
or  
3. Press  
to scroll to the following features.  
Se le c t in g Ba tt e ry Op t io n s —  
S t a t u s Lig h t  
This feature enables you to turn off the Power/Status  
Indicator. Turn this mode on to increase talk or  
standby times.  
1. Follow the steps in ”Getting to Phone  
Options…” above to select the Battery  
Optionssub-menu. You will see Status Light  
Onor Status Light Off.  
2. Press  
to toggle between Status Light On  
and Status Light Off.  
3. Press º to exit, or scroll to other features.  
Dis p layin g Sys t e m  
Id e n t ifi c a t io n  
This feature shows the System ID number that  
identifies the cellular system your phone is currently  
accessing. An even number indicates a wireline  
system, while an odd number indicates a non-  
wireline system.  
1. Follow the steps in ”Getting to Phone  
Options…” above to enter the System  
Optionssub-menu. You will see Display SID.  
2. Press  
to view the System ID number. After  
six seconds, the phone goes back to step 2.  
3. Press º to exit, or scroll to other features.  
94  
Se le c t in g La n g u a g e  
This feature enables you to select the language in  
which your phone displays prompts and messages.  
1. Follow the steps in ”Getting to Phone  
Options…” on the previous page to select the  
Languagesub-menu.  
2. Press  
to scroll through the language  
options. The choices include English,  
Spanish, French, Portuguese, Hebrew, and  
Russian.  
3. Press  
want.  
to select the language setting you  
4. Press º to exit, or scroll to other features.  
95  
96  
97  
98  
Se le c t in g a Ne t w o rk  
Note: This is an optional network- and subscription-  
dependent feature that is not available in all areas.  
The Network Selection menu lets you decide which  
network your phone will use.  
In this chapter you will learn how to:  
select a non-public network  
select a public network  
search for the default network  
view all non-public networks  
Follow these symbols as a guide for using the keys  
on the side of your phone:  
Press  
Press  
Press  
to scroll up.  
to select.  
to scroll down.  
You can also use your phone’s « and » keys  
to scroll through the menu system.  
99  
Ro a d Ma p fo r P h o n e Op t io n s  
To enter the menu system:  
Press ƒ, then press  
or  
.
Press ƒ ⁄.  
Start:  
Recent  
Calls  
Phone  
Book  
Timers  
Tone  
Control  
Lock  
Secure  
Find Best  
Non-Public  
Phone  
Options  
Use Public  
Network  
Network  
Selection  
Default  
Search  
View All  
Non-Public  
To Main  
Menu  
100  
Ge tt in g t o Ne t w o rk Se le c t io n  
1. Press ƒ, then press  
to enter the menu system.  
or  
2. Press  
to scroll to Network Selection, and press  
to  
select.  
or  
3. Press  
to scroll to the following features.  
Se le c t in g a No n -Pu b lic  
Ne t w o rk  
To select a non-public network:  
1. Follow “Getting to Network Selection” above  
to scroll to Find Best Non-Public, and press  
to activate a search.  
2. Follow the appropriate instructions below:  
IfYou See This  
Do the Follow ing:  
Message:  
Search Done:  
[network ID]  
To search for the next best  
network, press Ç.  
When you see the desired  
network, go on to step 3.  
To cancel the search and  
exit the menu, press º.  
To continue searching for  
networks in another band,  
Search All Bands?  
press  
.
When you see the desired  
network, go on to step 3.  
To cancel the search and  
exit the menu, press Ç.  
Press º to exit, and retry  
Not Available  
the search later.  
The phone returns to the main  
menu.  
Non-Public Not  
Found  
Retry the search later.  
101  
3. Press  
network.  
to register with the displayed  
If registration is successful, your phone  
displays a confirmation message from the  
network.  
Note: The phone is registered with the  
selected network until you place or receive a  
phone call or until you turn the phone on and  
off.  
If registration is not successful, your phone  
displays Not Available. (Registration can fail  
if you travel outside the network range after  
you locate the network but before you  
attempt to register.)  
Se le c t in g a Pu b lic Ne t w o rk  
To search for and select a public network:  
Follow “Getting to Network Selection” on  
page 101 to scroll to Use Public Network,  
and press  
to activate a search.  
If the phone finds a public network, it  
attempts to register. When registration is  
successful, your phone displays a  
confirmation message.  
Note: The phone is registered with the  
selected network until you place or receive a  
phone call or until you turn the phone on and  
off.  
If the phone does not find a public network, it  
displays Public Not Found.  
Press º to exit, or scroll to other features.  
To cancel a search, press Ç or º.  
102  
S p e c ifyin g a De fa u lt Se a rch  
To reset the phone to use the default network  
search (rather than forcing the selection of a public  
or non-public network):  
Follow “Getting to Network Selection” on  
page 101 to scroll to Default Search, and  
press  
to select it.  
View in g All No n -Pu b lic  
Ne t w o rk s  
You can list up to fifteen non-public networks that  
your phone has located in previous searches.  
To list non-public networks:  
1. Follow “Getting to Network Selection” on  
page 101 to scroll to View All Non-Public,  
and press  
to select it.  
Your phone displays the first network in the  
list.  
or  
2. Press  
to scroll through the entire list.  
3. Press º to exit, or scroll to other features.  
103  
Us in g t h e Me s s a g e Ce n t e r  
The Message Center gives you easy access to both  
voice mail and your text messages. In this chapter  
you will learn how to:  
use voice mail  
edit a phone number to access voice mail  
use short messaging services (SMS) to view,  
lock/unlock, and clear messages  
adjust speed of your scrolling messages  
Note: Voice mail and SMS are optional network and  
subscription-dependent features that are not  
available in all areas.  
Follow these symbols as a guide for using the keys  
on the side of your phone:  
Press  
Press  
Press  
to scroll up.  
to select.  
to scroll down.  
You can also use your phone’s « and » keys  
to scroll through the menu system.  
104  
Ro a d Ma p fo r Me s s a g e  
Ce n t e r  
Start:  
Voice Mail  
XX Msgs  
Dialing  
XXXX  
Set Voice  
Mail No.  
Text Msgs  
XX Newl  
Actual  
Message  
Set Scroll  
Speed  
105  
Ge tt in g t o Vo ic e Ma il  
1. Press ø to enter the message center.  
or  
2. Press  
to scroll to Voice Mail.  
Vo ic e Ma il Ale rt s  
This feature updates you each time a message is  
sent to your voice mail number, providing you with  
real-time information on messages waiting to be  
retrieved.  
When a voice mail message is received:  
Voice Mail XXMsgsappears.  
The  
icon appears.  
The phone beeps three times or vibrates one  
time for a message.  
Dia lin g Vo ic e Ma il  
You can retrieve your voice mail messages in one of  
two ways.  
From the Voice Mail Alert Screen  
When you receive a voice mail alert and the Voice  
Mail XXmessage appears, press  
to dial your  
voice mail number.  
Your access number for the voice mail center is  
dialed automatically, and Dialing XXXXappears on  
the display, where XXXXis your access number.  
From the Message Center  
Follow the steps in ”Getting to Voice Mail…” above  
and press  
or ø to dial your voice mail number.  
Your access number for the voice mail center is  
dialed automatically, and Dialing XXXXappears on  
the display, where XXXXis your access number.  
106  
Ge tt in g t o Text Me s s a g e s  
1. Press ø to enter the message center.  
or  
2. Press  
to scroll to Text Msgs.  
Re a d in g Text Me s s a g e s  
Some Service Providers let you subscribe to a Short  
Message Service (SMS), which allows you to  
receive alphanumeric messages on your TDMA  
digital StarTAC™ phone, just like a pager. Contact  
your Service Provider for information about the  
availability of messaging in your area.  
SMS enables your phone to save up to 15 short  
messages, each up to 80 characters in length, or  
five full-length 239-character messages.  
Your TDMA digital StarTAC™ phone automatically  
replaces the oldest messages with the newest as  
they are received. You can store Call Back  
messages and numbers for later review. The one-  
touch Message Button makes viewing your  
messages easy.  
How Your Phone Receives Message  
Alerts  
New Message Alerts  
If your phone is on and receives a new digital  
message, the phone alerts you in two different  
ways:  
Message Receivedappears in the display,  
and:  
-
-
The message icon  
appears.  
The phone beeps three times or vibrates  
once.  
or  
107  
Urgent Msg Receivedor EMERGENCY MSG RECVD  
appears in the display, and:  
-
-
The message icon  
appears.  
The phone beeps five times or vibrates  
three times.  
Short Message Indicators  
If the sender has marked the message  
Emergency” or “Urgent,” the display shows the  
message content on the first line and either Urgent  
or Emergencyon the second line. The message  
number appears in the upper right of the display.  
Selecting and Reading Short  
Messages  
1. Follow the steps in the ”Getting to Text  
Messages…” block.  
If the message center has messages, you  
will see Text Msgs XX New, where XX is  
the number of unread messages.  
The total number of messages stored, YY  
appears in the upper right of the display.  
If the message center has no messages,  
you will see Text Msgs Empty, and 00will  
appear in the upper right portion of the  
display.  
2. Press  
headers.  
or ø to view the message  
If the message center is full, you will see Msg  
Memory Fulldisplayed for two seconds prior  
to viewing the message headers.  
3. Now you can scroll through a list of message  
headers. Each header includes:  
108  
the message number  
its urgency  
the beginning of the message text  
or  
Press  
to scroll forward or backward  
through the list of message headers. The  
newest message is placed at the top of the  
list, and the oldest message is at the bottom.  
4. Press  
to select and view a message. First,  
the time and date stamp is displayed for two  
seconds, and then the message text  
appears, starting on the top line.  
Press ø to halt the display of the message  
text. Press ø again to restart it.  
5. After reading a selected message, press  
or  
to scroll through the list of message headers.  
6. Press º or press and hold ø to exit, or  
scroll to other features.  
Initiating a Call Back  
When the current message has scrolled across the  
display, you can call back a number embedded in  
the text message.  
1. Press and hold , or press æ to initiate a  
Call Back, if a Call Back number was  
included in the message.  
You will see Dial No.? XXXXXXX.  
If a Call Back number was not included in the  
text message, the phone dials the first  
number present in the text message.  
2. Press , or press æ to dial the number  
shown.  
or  
or  
Press  
to search the text message for the  
next call back number.  
109  
Note: While in the message center, you can enter a  
Call Back number at any time by using the keypad,  
and then pressing æ to place the call.  
Locking and Unlocking a Message  
You can lock important messages to ensure their  
safekeeping for later review. A locked message  
cannot be deleted until the message is unlocked.  
Press ƒ fi, to toggle the current  
message between locked and unlocked.  
Msg Lockedis displayed when a message is  
locked.  
Note: If your message memory is full and a new  
message is received, the oldest unlocked message  
that has been read is deleted.  
Clearing Messages  
Clearing the Current Message  
1. Press Ç when the message you want to  
erase is on the display.  
You will see Clear Message?, where XX is the  
number of the message you will clear. This  
number will appear in the upper right portion  
of the display.  
2. Press  
You will see Message Cleared.  
or  
or ¬ to clear the message.  
Press ºor any other key if you do not wish  
to clear the message. You will see Msg Not  
Cleared.  
Note: You must unlock a locked message before  
you can clear it. For more information, see “Locking  
and Unlocking a Message” above.  
110  
Clearing All Messages  
To erase all the messages from your Message  
Center at once:  
1. Press and hold Ç when you are in the  
message center.  
You will see Clear All?.  
2. Press  
or ¬ to verify that you want all the  
messages cleared.  
or  
Press º if you decide not to clear all the  
messages. You are returned to the message  
center.  
3. Press º to exit from the message center.  
If all messages have been cleared and no  
locked messages remain in the message  
center, Msg Center Emptyappears in the  
display.  
Note: You must unlock any locked messages  
before they can be cleared. For more information,  
see “Locking and Unlocking a Message” on  
page 110.  
111  
Ge tt in g t o Me s s a g e Ce n t e r Op t io n s ...  
1. Press ø to enter the message center.  
or  
2. Press  
to scroll to Msg Center Options and press  
to select.  
or  
3. Press  
to scroll to the following features.  
Ed it in g t h e Vo ic e Ma il  
Nu m b e r  
This feature allows you to save your voice mail  
access number.  
Note: When you receive your phone, the default  
voice mail number is your phone number.  
1. Follow the steps in the ”Getting to Message  
Center Options…” block.  
2. Press  
to select Set Voice Mail No.  
3. Enter your voice mail number.  
The digits appear as you enter them.  
4. Press or ¬.  
A message confirms that your number has  
been saved.  
Note: If you subscribe to a system that  
provides a shortcut number for voice mail,  
enter the complete number—not the shortcut  
number.  
5. Press º to exit, or scroll to other features.  
112  
Se tt in g t h e Sc ro llin g S p e e d  
To adjust the scrolling speed of your incoming  
messages:  
1. Follow the steps in the “Getting to Message  
Center Options…” block.  
2. Press  
to select the Set Scroll Speed  
option.  
or  
3. Press  
to scroll through scrolling speed  
settings:  
To scroll slowly, select Slow Scrolling.  
For medium scrolling, select Medium  
Scrolling.  
To scroll quickly, select Fast Scrolling.  
4. Press  
to select a scrolling speed.  
5. Press º to exit, or scroll to other features.  
113  
Re fe re n c e In fo rm a t io n  
Ac c e s s o ry Op t io n s  
An exciting line of Motorola TDMA digital StarTAC™  
accessories, now smaller and lighter than ever, can  
enhance and personalize your cellular experience.  
Batteries  
If your cellular phone is quickly  
becoming your companion, an  
optional auxiliary battery gives  
your phone a boost. Auxiliary  
batteries attach to the back of  
your phone and provide extra talk  
time in addition to your main  
battery. See Battery Talk-Time  
and Standby-Time” on page 15 for  
battery talk-times and standby-  
times.  
Note: Nickel Metal Hydride batteries should not be  
left in the charger for more than 24 hours.  
Vehicle Power Adapter  
With the vehicle power adapter,  
you can power your phone and  
charge your phone’s battery  
directly from your vehicle’s  
power adapter plug! In some  
cars, the engine must be  
running in order for the power  
adapter plug to operate.  
114  
Desktop Charger (AC Adapter  
required)  
The desktop charger is  
designed for optimal  
performance and  
compatibility with Motorola’s  
new generation of cellular  
telephones. The desktop  
charger’s pocket can charge  
batteries while they are  
attached to or separate from your phone. Now it is  
easy to rotate batteries and always have a charged  
spare.  
Holster  
Your TDMA digital StarTAC™  
phone is so small and light, it is  
positively wearable. Slip it in and  
clip it on—for the ultimate in  
high-tech fashion.  
Notes:  
The holster is designed for your convenience  
and is not meant to secure your phone under  
all circumstances.  
For body-worn use, keep the antenna at least  
one inch from your body when transmitting.  
Headset  
The convenient headset provides  
both an earphone and microphone in  
one small piece for simple hands-free  
and private telephone conversations.  
The headset plugs directly into the  
jack on the top of your phone, so that  
you can wear your phone and move freely. Place  
the foam cover on the earpiece for a more  
comfortable fit.  
115  
Hands-Free Vehicle Kit  
The optional Hands-Free Kit gives you the  
convenience of hands-free, speaker phone  
operation while in your car. Full duplex operation  
lets you simultaneously talk and listen, so both  
parties can interrupt each other for a normal  
sounding conversation.  
The Hands-Free Kit automatically powers your  
phone and charges its battery (even when your  
cars engine is turned off). The Hands-Free Kit also  
includes a required external antenna that can  
improve your signal reception and boost  
performance.  
Note: The use of wireless telephones and their  
accessories (devices) may be prohibited or  
restricted in certain areas. Always obey the laws  
and regulations on the use of these devices.  
Accessory Lim ited Warranty  
Inform ation  
We recommend that you use Motorola original  
batteries and accessories. Under its limited cellular  
telephone warranty, Motorola specifically disclaims  
any responsibility for damage caused by the use of  
portable cellular telephone accessories not  
manufactured by Motorola.  
For details on the complete line of Motorola cellular  
accessories, see your dealer or visit our Web site at  
http://www.mot.com/.  
116  
Tro u b le s h o o t in g  
Question  
Answer  
Make sure that you press and hold the power button  
until the display appears and you hear an audible alert. If  
nothing still happens, then check that you have installed  
I pressed the  
power button, but  
nothing happened. a battery and that the battery is charged. For more  
Whats w rong w ith information about batteries and charging see the  
my phone?  
sections on batteries starting with “Installing and  
Removing Batteries” on page 19.  
Your batterys talk-time” and “standby-time” are  
relative measurements of the batterys capacity. The  
more you talk on the phone, the less standby-time you  
have, and vice versa.  
To get the most from your battery, allow it to charge  
fully. To charge the battery to 100% of its capacity, leave  
it in the charger for an extra hour after the chargers light  
turns green.  
You can also turn on the Power Save Mode feature to  
extend battery life. However, the LED Power/Status  
Indicator does not light when this feature is activated.  
My battery didnt  
last as long as I  
expected. What  
can I do to extend  
battery life?  
Certain features demand power from your battery and  
reduce battery life. If you have selected the Automatic  
Display of Individual Call Timer feature, the display uses  
battery power to remain active during each call. Turn this  
feature off to conserve battery energy. (See “Displaying  
the IndividualTimer Automatically” on page 66 for more  
information on this feature.)  
Make sure that you are using batteries that are  
compatible with your phone.  
Exposing your battery to extreme temperatures—below  
-10°C (14°F) or above 45°C (113°F)—can shorten battery  
life. Batteries are especially sensitive to high  
temperature extremes. As a good rule, always take your  
phone with you when you leave your car.  
Enter the last three digits of your cellular number. If that  
doesnt work, use the factory preset lock code: 123. If  
all else fails, call your service provider (the company that  
sends you your monthly cellular bill) for assistance. (See  
Locking/Unlocking Your Phone” on page 78 for more  
information on Security Features.)  
The display says,  
Locked.How do I  
unlock my phone?  
117  
Question  
Answer  
This sound means that the cellular system did not  
process your call. For example, the cellular system may  
be overloaded with call attempts. To redial the number,  
press æ before ending your call attempt, or press  
º and try the call again later. (See “Redialing a  
Number” on page 32 for more information on redialing.)  
I tried to place a  
call and received a  
fast busy signal.  
This sound means your call did not reach the cellular  
system. You may have dialed the number too soon after  
turning the phone on. Wait until the “NS” light stops  
blinking before placing a call.  
I tried to place a  
call and received  
an alternating  
An alternating tone may also indicate that your phones  
signal is blocked. Make sure youre clear of any  
obstructions such as bridges, parking garages, or tall  
buildings.  
high/ low tone.  
I tried to listen to  
my Voice Mail (or  
use a paging  
service, a calling  
card, etc.) but  
You have probably turned off the Scratchpad tones.  
Place your call, enter the access numbers when  
prompted by the recording, then press ‰ æ. To  
avoid this problem in the future, follow the directions  
Turning Scratchpad Tones On and Off” on page 74 to  
nothing happened. turn the Scratchpad tones on.  
My phone was  
stolen. What  
should I report and  
to w hom ?  
Report a stolen phone to the police and to your service  
provider (the company that sends you your monthly  
cellular service bills).  
You may have turned off your Scratchpad tones. Follow  
the directions in Turning Scratchpad Tones On and Off”  
on page 74 to turn the Scratchpad tones on.  
Check that you stored your calling card information in  
the correct order, and make sure the groups of numbers  
are separated by pauses. The easiest way to correct the  
sequence may be to start from scratch. Follow the  
instructions on “Storing Calling Card Information” on  
I tried to place a  
calling card call  
using the internal  
Phone Book, but it page 55, enter your calling card information again, and  
didnt work.  
store it in the same memory location as your previous  
attempt.  
Also keep in mind that when using your calling card, you  
must enter the number you are calling with the area  
code, but without the initial 1.” Check with your long  
distance carrier for details on using your calling card.  
118  
Glo s s a ry  
A
AC adapter An accessory device that allows you to power your phone  
and charge any attached batteries from a wall outlet.  
AMPS (Advanced Mobile Phone System) A cellular technology that  
operates on 832 channels.  
accessory connector port A socket on the bottom of the phone where  
you can attach accessories such as an AC adapter, battery charger,  
cigarette lighter adapter, or optional accessories.  
air-time The amount of time you spend using a cellular system.  
Especially, the time between successfully placing a call and terminating  
a call.  
antenna The device attached to your phone that sends and receives  
cellular signals.  
Auto Answer When you activate this feature, your phone automatically  
answers after two rings. See “Activating Automatic Answer” on page 93.  
Automatic Redial When your cellular network cannot handle your call,  
this feature enables your phone to automatically redial for the next four  
minutes. See “Redialing a Number” on page 32.  
C
Caller Line ID A network/subscription dependent service that allows you  
to view information on incoming calls before answering. Not available in all  
areas.  
cellular carrier One of multiple competing organizations in a given  
geographic area that owns and operates a cellular system.  
cellular signal The radio waves that carry information between your  
cellular phone and the cellular system.  
cellular system The cellular equipment in a given geographic area that  
relays signals to and from individual cellular telephones and the landline  
telephone system.  
cigarette lighter adapter An accessory device that allows you to power  
your phone and charge any attached batteries from a car’s cigarette  
lighter.  
119  
D
DTMF tones See Dual Tone Multi-Frequency tones.  
default A feature’s original setting as pre-programmed in the factory.  
DualTone Multi-Frequency tones The tones that your telephone  
transmits when you press a key on the keypad. These tones are used to  
access automated calling systems such as Voice Mail, paging services,  
banking-by-phone, etc. These tones are also heard by the party on the  
other line if you use the Scratchpad while a call is in progress.  
Synonymous with Scratchpad tones or touch tones.  
E
emergency call This feature allows you to make an emergency call  
even if your phone is locked, by dialing 911 or another emergency  
access number.  
F
fringe area The outermost range of a cellular system where signals are  
weak.  
function keys The non-numeric keys on your phone’s keypad used to  
perform specific tasks.  
H
home system The local cellular system where you obtain your cellular  
service.  
home type system A cellular system of the same type as your local  
cellular system. See also non-home type system, and system type.  
I
icon One of the variety of symbols used to designate menu features  
and messages.  
indicator A light on your phone that gives you information about your  
phone’s status.  
Internal Charger A charger built into your phone for use with an AC  
adapter or cigarette lighter adapter. See Using the Internal Charger” on  
page 21.  
120  
K
Keypad Tones The sounds produced through your phone’s speaker  
when you press the keys. See “Turning Keypad Tones On and Off” on  
page 73.  
L
landline The telephone system used for conventional office and home  
phones.  
Lithium Ion (LiIon) A battery technology used in personal cellular  
telephones. Lithium Ion batteries generally provide more energy  
capacity than Nickel Metal Hydride batteries of the same weight.  
lock Use this feature to prevent unauthorized access to your telephone.  
lock code A three-digit code used to access your phone once it has  
been locked. The factory programmed lock code is 123. To view or  
change your lock code, see “Locking/Unlocking Your Phone” on  
page 78.  
M
memory location A space in the internal Phone Book where you can  
store a telephone number and a name.  
menu feature Any feature that can be accessed through the menu  
system.  
menu system The hierarchical arrangement of your phone’s features  
that allows for quick, intuitive access.The top-level menu contains:  
Phone Book, Timers, Tone Control, Lock Secure, Phone Options, and  
Message Center.  
Message Center Key Located on the bottom row of the keypad, the  
dedicated Message Center Key provides quick access to messages  
and messaging functions. See “Using the Message Center” on  
page 104.  
N
name directory An alphabetical list of the names and telephone  
numbers you have stored into your phone’s internal Phone Book.  
Nickel Metal Hydride (NiMH) A battery technology used in personal  
cellular telephone batteries.  
121  
P
pause A special character that tells your phone to “pause” or wait for  
your input before sending a group of numbers stored in memory.  
Pause Dialing A method of storing Phone Book entries that allows you  
to store multiple strings of numbers in one memory location; useful, for  
instance, in accessing automated phone systems. See “Storing and  
Placing Numbers with Pause Dialing” on page 53.  
Personal Identification Number (PIN) A private numeric password  
that protects personal accounts such as bank-by-phone or Voice Mail.  
prompt A message requesting input.  
R
road map The visual representation of your phone’s menu system  
provided in this user guide.  
S
scratchpad tones The tones that your telephone transmits when you  
press a key on the keypad. These tones are used to access automated  
calling systems such as Voice Mail, paging services, banking-by-  
phone, etc. These tones are also heard by the party on the other line if  
you use the Scratchpad while a call is in progress. Synonymous with  
Dual Tone Multi-Frequency tones.  
scroll To move backward or forward through a list; for example: to  
move backward or forward through the menu system or the name  
directory.  
security code A six-digit code used to access sensitive features in the  
Secure Options submenu of the Lock/Security menu.  
service provider A company affiliated with a cellular carrier that  
provides satellite service to its customers.  
signal The radio waves that carry information between your phone and  
the satellite system.  
Smart Button The middle key on the side of your phone used to  
access the Phone Book’s name directory, send calls, end calls, enter  
the menu system, select features, and toggle features ON and OFF.  
Speed Dial a feature that enables you to place a number by entering  
the two-digit location of your number and then pressing and holding the  
Smart Button.  
122  
standby-time The length of time a battery typically lasts if the phone is  
left ON but is not in use.  
status indicator See indicator.  
submenu A secondary level of your phone’s menu system hierarchy.  
System Identification A five-digit number that identifies your home  
cellular system. An even number indicates a wireline system and an  
odd number indicates a non-wireline system. See also system type.  
T
talk-time The amount of time that you spend talking on the phone.  
toggle To switch between two possible options; for example: on versus  
off.  
Turbo Dial keys a feature that enables you to dial numbers stored in  
memory locations by pressing and holding a single number key.  
TDMA (Time Division Multiple Access) TDMA is an efficient method  
of providing digital cellular communication by allowing several different  
conversations on the same carrier frequency.  
V
VibraCall™ alert Motorola’s silent vibration mode that discreetly alerts  
you to incoming calls.  
Voice Mail Contact your Service Provider for availability.  
volume keys Located on the side of your phone, the upper and lower  
volume keys are used to adjust phone volume.  
123  
In d e x  
desktop charging 22  
disposal 16  
installing 19  
life 117  
low battery warning 20  
main  
installing 19  
removing 19  
overview 15  
power save mode 94  
removing 19  
slim auxiliary 12  
slim main 12  
standard main 12  
standby-time 15  
storage 16  
A
access number for voice mail  
112  
accessories 114, 114–116  
batteries 114  
cigarette lighter adapter 114  
desktop charger 115  
hands-free kit 116  
headset 115  
holster 115  
accessory connector port 13  
analog  
mode 31  
antenna 13  
audible timer  
one-minute 66  
repeating 67  
talk-time 15  
types 15  
automatic answer 93  
automatic hands-free 91  
auxiliary battery  
installing 19  
battery cover  
auxiliary  
attaching 18  
removing 18  
main  
removing 20  
attaching 17  
removing 17  
battery level  
checking 20  
indicator 20, 27  
messages 21  
Battery Level Indicator 27  
busy signal 118  
button  
B
battery  
accessories 114  
auxiliary  
installing 19  
removing 20  
charge times 23, 24  
charging 21  
desktop charger 22  
internal charger 21  
tips 23  
Message 13  
Smart 13  
two batteries at once 23  
checking levels 20  
cover  
attachment 17  
removal 17  
C
call  
ending 30  
placing 29, 31  
124  
calling card call 56  
restricting call placement 81  
receiving 30  
open to answer 92  
while phone is locked 79  
Call Back number 109  
call timer  
E
earpiece 13  
ending a call 30  
F
feature review 90  
function keys 13  
automaticallydisplayindividual  
66  
G
cumulative 65  
individual 64  
resettable 64  
glossary 119–123  
resetting 65  
call waiting 44  
Caller ID 48  
Caller Line ID 45  
calling card  
H
hands-free  
automatic 91  
kit 116  
operation 116  
headset 12, 115  
headset jack 13  
holster 12, 29, 115  
home system 89  
PIN number 56  
placing calling card call 56  
storing information 55, 118  
calls  
dialed 47  
managing recent 43  
received 46  
changing your number 89  
charge times, battery 23, 24  
chargers  
I
In Use Indicator 26  
In-Building Indicator 26  
indicator  
Battery Level 27  
Digital 26  
desktop charger 115  
internal 21  
In Use 26  
In-Building 26  
No Service 26  
Power/Status 28  
reading 26  
charging batteries 21  
cigarette lighter adapter 12, 114  
clearing a memory entry 38  
connector port 13  
cumulative timer 65  
Short Message Service 108  
Signal Strength 26  
SMS message waiting 27  
Voice Message Waiting 27  
D
desktop charger 12, 22, 115  
dialed calls 47  
digital  
J
indicator 25, 26  
mode 31  
jack, headset 13  
display  
System Identification 94  
125  
listing non-public network 103  
non-public 101  
public network 102  
No Service Indicator 26  
non-public network  
listing 103  
K
key answer, multiple 92  
key presses 14  
keypad tones 73  
L
selecting 101  
language, select for display 95  
lock code  
O
changing 80  
viewing 80  
open to answer 92  
option  
clearing stored information 84  
reset 83  
locking phone  
answering calls while phone is  
locked 79  
automatically 78  
manually 78  
locking/unlocking phone 78  
P
package contents 12  
Pager Mode 87, 92  
pager mode 71  
pause dialing 54  
pauses  
entering into a number 53  
placing a call with pauses 54  
phone book  
M
main battery  
installing 19  
removing 19  
Master Clear 84  
Master Reset 83  
memory location  
editing 58  
service level 81  
using phone book 35  
menus  
clearing entry 38  
editing entries 58  
entering a name 36  
entering letters 36  
entry  
recalling by location 51  
recalling by name 51  
recalling with short cuts 39  
recalling entry  
by location 38  
by name 37  
storing entry 52  
storing names and numbers  
35  
entering 31  
navigating 42  
message  
clearing 111  
unlocking 110  
viewing a short message 108  
message alert 107  
Message Center button 13  
messages, locking 110  
microphone 13  
Multiple Key Answer 92  
using 35  
phone number, viewing your own  
25, 88  
phone overview 13  
PIN number 56  
placing a call 29, 31  
power button 13, 117  
N
network selection 99  
default search 103  
126  
power save mode 94  
power sources, switching 24  
power status messages 21  
Power/Status Indicator 28  
Priority Call 39  
unlocking a message 110  
viewing messages 108  
Short Messaging Services (SMS)  
107  
Signal Strength Indicator 26  
single timer 67  
prompts, defined 14  
public network  
Smart Button 31  
selecting 102  
smart button 13  
SMS Message Waiting Indicator  
27  
Speed Dial 39  
standby mode 28  
standby-time 15  
storing  
calling card information 55  
names and numbers 35  
storing names and numbers 52  
System Identification  
viewing 94  
R
recalling entry by location 38  
recalling entry by name 37  
received calls 46  
receiving call  
automatic answer 93  
multiple key answer 92  
procedure 30  
Recent Calls menu 44  
redialing a number 32  
retractable antenna 13  
ringer  
T
selecting style 73  
suppressing 30  
talk-time 15  
timer  
vibrating 60, 71, 73  
road map 42  
call timers 63  
audible one-minute 66  
audible repeating 67  
automatically display individual  
timer 66  
lock security 76  
phone book 50  
recent calls 44  
tone controls 70  
cumulative call timer 65  
individual call timer 64  
one-minute audible 66  
repeating audible timer 67  
reset 65  
S
resettable call timer 64  
single 67  
tips, defined 14  
scratchpad tones 40, 74, 118  
scrolling speed  
setting 113  
tones  
Seamless Connection 24  
security options  
alternating high/low 118  
call alert 71  
turning scratchpad tones on  
and off 74  
Turbo Dial™ 35, 39  
turning phone off 25  
turning phone on 25  
resetting 83  
service level 81  
Short Message Service  
clearing message 111  
indicator 27  
indicators 108  
locking message 110  
127  
U
unanswered call indicator 30  
unlock phone 117  
V
VibraCall™ Alert 27, 33, 60, 71,  
73  
VibraCall™ alert 72  
vibrating ringer 60, 71, 73  
voice mail 72, 118  
dialing 106  
edit access number 112  
Voice Message Waiting Indicator  
27  
voice privacy 77  
Voicemail 27  
volume  
adjusting 33  
muting 33  
volume keys 14  
128  
Pa t e n t In fo rm a t io n  
Manufactured under one or more of the following U.S. patents:  
4121218  
4127824  
4128740  
4138681  
4193036  
4254382  
4302845  
4312074  
4327319  
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5565881  
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5577267  
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D375932  
D375952  
Other patents pending.  
130  
131  
The U.S. Food and Drug  
Adm inistration's Center for Devices  
and Radiological Health Consum er  
Update on Mobile Phones  
FDA has been receiving inquiries about the safety of mobile  
phones, including cellular phones and PCS phones. The  
following summarizes what is known—and what remains  
unknown—about whether these products can pose a  
hazard to health, and what can be done to minimize any  
potential risk. This information may be used to respond to  
questions.  
Why the concern?  
Mobile phones emit low levels of radio frequency energy  
(i.e., radio frequency radiation) in the microwave range  
while being used. They also emit very low levels of radio  
frequency energy (RF), considered non-significant, when in  
the stand-by mode. It is well known that high levels of RF  
can produce biological damage through heating effects  
(this is how your microwave oven is able to cook food).  
However, it is not known whether, to what extent, or through  
what mechanism, lower levels of RF might cause adverse  
health effects as well. Although some research has been  
done to address these questions, no clear picture of the  
biological effects of this type of radiation has emerged to  
date. Thus, the available science does not allow us to  
conclude that mobile phones are absolutely safe, or that  
they are unsafe. However, the available scientific evidence  
does not demonstrate any adverse health effects  
associated with the use of mobile phones.  
132  
What kinds of phones are in question?  
Questions have been raised about hand-held mobile  
phones, the kind that have a built-in antenna that is  
positioned close to the user's head during normal  
telephone conversation. These types of mobile phones are  
of concern because of the short distance between the  
phone's antenna—the primary source of the RF—and the  
person's head. The exposure to RF from mobile phones in  
which the antenna is located at greater distances from the  
user (on the outside of a car, for example) is drastically  
lower than that from hand-held phones, because a person's  
RF exposure decreases rapidly with distance from the  
source. The safety of so-called “cordless phones,which  
have a base unit connected to the telephone wiring in a  
house and which operate at far lower power levels and  
frequencies, has not been questioned.  
How m uch evidence is there that hand-  
held m obile phones m ight be harm ful?  
Briefly, there is not enough evidence to know for sure, either  
way; however, research efforts are on-going. The existing  
scientific evidence is conflicting and many of the studies  
that have been done to date have suffered from flaws in  
their research methods. Animal experiments investigating  
the effects of RF exposures characteristic of mobile phones  
have yielded conflicting results. A few animal studies,  
however, have suggested that low levels of RF could  
accelerate the development of cancer in laboratory animals.  
In one study, mice genetically altered to be predisposed to  
developing one type of cancer developed more than twice  
as many such cancers when they were exposed to RF  
energy compared to controls. There is much uncertainty  
among scientists about whether results obtained from  
133  
animal studies apply to the use of mobile phones. First, it is  
uncertain how to apply the results obtained in rats and mice  
to humans. Second, many of the studies that showed  
increased tumor development used animals that had  
already been treated with cancer-causing chemicals, and  
other studies exposed the animals to the RF virtually  
continuously—up to 22 hours per day.  
For the past five years in the United States, the mobile  
phone industry has supported research into the safety of  
mobile phones.This research has resulted in two findings in  
particular that merit additional study:  
1. In a hospital-based, case-control study, researchers  
looked for an association between mobile phone use  
and either glioma (a type of brain cancer) or acoustic  
neuroma (a benign tumor of the nerve sheath). No  
statistically significant association was found between  
mobile phone use and acoustic neuroma. There was  
also no association between mobile phone use and  
gliomas when all types of types of gliomas were  
considered together. It should be noted that the  
average length of mobile phone exposure in this  
study was less than three years.  
When 20 types of glioma were considered separately,  
however, an association was found between mobile  
phone use and one rare type of glioma,  
neuroepithelliomatous tumors. It is possible with  
multiple comparisons of the same sample that this  
association occurred by chance. Moreover, the risk  
did not increase with how often the mobile phone was  
used, or the length of the calls. In fact, the risk  
actually decreased with cumulative hours of mobile  
phone use. Most cancer causing agents increase risk  
with increased exposure. An ongoing study of brain  
134  
cancers by the National Cancer Institute is expected  
to bear on the accuracy and repeatability of these  
1
results.  
2. Researchers conducted a large battery of laboratory  
tests to assess the effects of exposure to mobile  
phone RF on genetic material.These included tests  
for several kinds of abnormalities, including  
mutations, chromosomal aberrations, DNA strand  
breaks, and structural changes in the genetic  
material of blood cells called lymphocytes. None of  
the tests showed any effect of the RF except for the  
micronucleus assay, which detects structural effects  
on the genetic material. The cells in this assay  
showed changes after exposure to simulated cell  
phone radiation, but only after 24 hours of  
exposure. It is possible that exposing the test cells  
to radiation for this long resulted in heating. Since  
this assay is known to be sensitive to heating, heat  
alone could have caused the abnormalities to occur.  
The data already in the literature on the response of  
the micronucleus assay to RF are conflicting. Thus,  
2
follow-up research is necessary.  
FDA is currently working with government, industry, and  
academic groups to ensure the proper follow-up to these  
industry-funded research findings. Collaboration with the  
Cellular Telecommunications Industry Association (CTIA) in  
particular is expected to lead to FDA providing research  
recommendations and scientific oversight of new CTIA-  
funded research based on such recommendations.  
Two other studies of interest have been reported recently in  
the literature:  
135  
1. Two groups of 18 people were exposed to simulated  
mobile phone signals under laboratory conditions  
while they performed cognitive function tests. There  
were no changes in the subjects' ability to recall  
words, numbers, or pictures, or in their spatial  
memory, but they were able to make choices more  
quickly in one visual test when they were exposed to  
simulated mobile phone signals. This was the only  
change noted among more than 20 variables  
3
compared.  
2. In a study of 209 brain tumor cases and 425 matched  
controls, there was no increased risk of brain  
tumors associated with mobile phone use. When  
tumors did exist in certain locations, however, they  
were more likely to be on the side of the head  
where the mobile phone was used.  
Because this occurred in only a small number of cases, the  
increased likelihood was too small to be statistically  
4
significant.  
In summary, we do not have enough information at this  
point to assure the public that there are, or are not, any low  
incident health problems associated with use of mobile  
phones. FDA continues to work with all parties, including  
other federal agencies and industry, to assure that research  
is undertaken to provide the necessary answers to the  
outstanding questions about the safety of mobile phones.  
What is know n about cases of hum an  
cancer that have been reported in users of  
hand-held m obile phones?  
Some people who have used mobile phones have been  
diagnosed with brain cancer. But it is important to  
136  
understand that this type of cancer also occurs among  
people who have not used mobile phones. In fact, brain  
cancer occurs in the U.S. population at a rate of about 6  
new cases per 100,000 people each year. At that rate,  
assuming 80 million users of mobile phones (a number  
increasing at a rate of about 1 million per month), about  
4800 cases of brain cancer would be expected each year  
among those 80 million people, whether or not they used  
their phones. Thus it is not possible to tell whether any  
individual's cancer arose because of the phone, or whether  
it would have happened anyway. A key question is whether  
the risk of getting a particular form of cancer is greater  
among people who use mobile phones than among the rest  
of the population. One way to answer that question is to  
compare the usage of mobile phones among people with  
brain cancer with the use of mobile phones among  
appropriately matched people without brain cancer. This is  
called a case-control study. The current case-control study  
of brain cancers by the National Cancer Institute, as well as  
the follow-up research to be sponsored by industry, will  
begin to generate this type of information.  
What is FDA's role concerning the safety of  
m obile phones?  
Under the law, FDA does not review the safety of radiation-  
emitting consumer products such as mobile phones before  
marketing, as it does with new drugs or medical devices.  
However, the agency has authority to take action if mobile  
phones are shown to emit radiation at a level that is  
hazardous to the user. In such a case, FDA could require  
the manufacturers of mobile phones to notify users of the  
health hazard and to repair, replace or recall the phones so  
that the hazard no longer exists.  
137  
Although the existing scientific data do not justify FDA  
regulatory actions at this time, FDA has urged the mobile  
phone industry to take a number of steps to assure public  
safety. The agency has recommended that the industry:  
support needed research into possible biological  
effects of RF of the type emitted by mobile phones  
design mobile phones in a way that minimizes any RF  
exposure to the user that is not necessary for device  
function  
cooperate in providing mobile phone users with the  
best possible information on what is known about  
possible effects of mobile phone use on human  
health  
At the same time, FDA belongs to an interagency working  
group of the federal agencies that have responsibility for  
different aspects of mobile phone safety to ensure a  
coordinated effort at the federal level. These agencies are:  
National Institute for Occupational Safety and Health  
Environmental Protection Agency  
Federal Communications Commission  
Occupational Health and Safety Administration  
National Telecommunications and Information  
Administration  
The National Institutes of Health also participates in this  
group.  
138  
In the absence of conclusive inform ation  
about any possible risk, w hat can  
concerned individuals do?  
If there is a risk from these products—and at this point we  
do not know that there is—it is probably very small. But if  
people are concerned about avoiding even potential risks,  
there are simple steps they can take to do so. For example,  
time is a key factor in how much exposure a person  
receives.Those persons who spend long periods of time on  
their hand-held mobile phones could consider holding  
lengthy conversations on conventional phones and  
reserving the hand-held models for shorter conversations  
or for situations when other types of phones are not  
available.  
People who must conduct extended conversations in their  
cars every day could switch to a type of mobile phone that  
places more distance between their bodies and the source  
of the RF, since the exposure level drops off dramatically  
with distance. For example, they could switch to:  
a mobile phone in which the antenna is located  
outside the vehicle  
a hand-held phone with a built-in antenna connected  
to a different antenna mounted on the outside of the  
car or built into a separate package  
a headset with a remote antenna to a mobile phone  
carried at the waist  
Again, the scientific data do not demonstrate that mobile  
phones are harmful. But if people are concerned about the  
radio frequency energy from these products, taking the  
simple precautions outlined above can reduce any possible  
risk.  
139  
Where can I find additional inform ation?  
For additional information, see the following websites:  
Federal Communications Commission (FCC) RF Safety  
Program (select “Information on Human Exposure to RF  
Fields from Cellular and PCS Radio Transmitters”):  
http://www.fcc.gov/oet/rfsafety  
World Health Organization (WHO) International  
Commission on Non-Ionizing Radiation Protection (select  
Qs & As): http://www.who.int/emf  
United Kingdom, National Radiological Protection  
Board: http://www.nrpb.org.uk  
Cellular Telecommunications Industry Association  
(CTIA): http://www.wow-com.com  
U.S. Food and Drug Administration (FDA) Center for  
Devices and Radiological Health:  
http://www.fda.gov/cdrh/consumer/  
1. Muscat et al. Epidemiological Study of Cellular Telephone Use and  
Malignant Brain Tumors. In: State of the Science Symposium;1999 June  
20; Long Beach, California.  
2. Tice et al. Tests of mobile phone signals for activity in genotoxicity and  
other laboratory assays. In: Annual Meeting of the Environmental  
Mutagen Society; March 29, 1999, Washington, D.C.; and personal  
communication, unpublished results.  
3. Preece, AW, Iwi, G, Davies-Smith, A, Wesnes, K, Butler, S, Lim, E, and  
Varey, A. Effect of a 915-MHz simulated mobile phone signal on  
cognitive function in man. Int. J. Radiat. Biol., April 8, 1999.  
4. Hardell, L, Nasman, A, Pahlson, A, Hallquist, A and Mild, KH. Use of  
cellular telephones and the risk for brain tumors: a case-control study.  
Int. J. Oncol., 15: 113-116, 1999.  
FDA020400  
140  

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