Motorola PHOTON 4G User Manual

User Guide  
TM  
MOTOROLA PHOTON 4G  
www.sprint.com  
©2011 Sprint. SPRINT and the logo are trademarks of Sprint.  
Other marks are the property of their respective owners.  
7/15/11  
Viewing Your Phone Number . . . . . . . . . . . . . . . 22  
Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22  
Tips and Tricks . . . . . . . . . . . . . . . . . . . . . . . . . . . 24  
Making and Answering Calls . . . . . . . . . . . . . . . 25  
Battery Cool Down . . . . . . . . . . . . . . . . . . . . . . . . 30  
2B. Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31  
Table of Contents  
Tip: Looking for something? If you don’t see it in the headings  
listed here, try the Index on page 145.  
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i  
Section 1: Getting Started . . . . . . . . . . . . . . . . . 1  
1A. Setting Up Service . . . . . . . . . . . . . . . . . . . 2  
Personalize . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31  
Location Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 34  
Messaging Settings . . . . . . . . . . . . . . . . . . . . . . . 34  
Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 35  
Resetting Your Phone . . . . . . . . . . . . . . . . . . . . . 37  
Update Your Phone . . . . . . . . . . . . . . . . . . . . . . . 37  
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . 38  
2C. Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39  
Setting Up Your Phone . . . . . . . . . . . . . . . . . . . . . . 2  
Activating Your Phone . . . . . . . . . . . . . . . . . . . . . . . 3  
Completing the Setup Application . . . . . . . . . . . . 3  
Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . 4  
Sprint Account Passwords . . . . . . . . . . . . . . . . . . . 5  
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6  
Section 2: Your Phone . . . . . . . . . . . . . . . . . . . . 9  
Viewing and Using Contacts . . . . . . . . . . . . . . . . 39  
Creating Contacts . . . . . . . . . . . . . . . . . . . . . . . . . 40  
Transferring Contacts . . . . . . . . . . . . . . . . . . . . . . 41  
Calling or Emailing Contacts . . . . . . . . . . . . . . . 42  
Editing or Deleting Contacts . . . . . . . . . . . . . . . . 42  
Synchronizing Contacts . . . . . . . . . . . . . . . . . . . . 42  
Making Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . 42  
2A. Phone Basics . . . . . . . . . . . . . . . . . . . . . . . 10  
Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10  
Turning Your Phone On and Off . . . . . . . . . . . . . 11  
Touchscreen and Keys . . . . . . . . . . . . . . . . . . . . . 12  
Kickstand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15  
Home Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16  
Viewing Photos and Videos . . . . . . . . . . . . . . . . . 63  
Managing Photos and Videos . . . . . . . . . . . . . . . 65  
2H. Wireless and Network Connections . . 66  
2D. Calendar and Tools . . . . . . . . . . . . . . . . . 43  
Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43  
Alarm Clock and Timer . . . . . . . . . . . . . . . . . . . . 44  
Help Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44  
Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45  
Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45  
Quickoffice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45  
Accessibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46  
2E. Voice Services . . . . . . . . . . . . . . . . . . . . . . 51  
Wireless Manager . . . . . . . . . . . . . . . . . . . . . . . . . 66  
Using Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . 67  
Connecting With Wi-Fi . . . . . . . . . . . . . . . . . . . . . 68  
Sprint Hotspot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70  
Sprint 4G . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71  
Mobile Networks . . . . . . . . . . . . . . . . . . . . . . . . . . 72  
Airplane Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73  
Virtual Private Networks (VPN) . . . . . . . . . . . . . . 73  
Section 3: Sprint Service . . . . . . . . . . . . . . . . 77  
Voice Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51  
Voice Commands . . . . . . . . . . . . . . . . . . . . . . . . . 51  
2F. microSD Card and File Transfer . . . . . . 52  
3A. Sprint Service: The Basics . . . . . . . . . . . 78  
Using a microSD Card With Your Phone . . . . . . 52  
microSD Settings . . . . . . . . . . . . . . . . . . . . . . . . . 54  
File Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54  
Connecting Your Phone to Your Computer . . . 55  
View and Transfer Files . . . . . . . . . . . . . . . . . . . . 56  
2G. Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60  
Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78  
Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83  
Social Networking . . . . . . . . . . . . . . . . . . . . . . . . . 86  
Making a Conference Call . . . . . . . . . . . . . . . . . . 87  
Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87  
3B. Web and Data Services . . . . . . . . . . . . . 89  
Taking Photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60  
Recording Videos . . . . . . . . . . . . . . . . . . . . . . . . . 62  
Photos and Videos Tips and Tricks . . . . . . . . . . 63  
Surfing the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . 89  
Android Market . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91  
Downloading Apps . . . . . . . . . . . . . . . . . . . . . . . . 92  
YouTube . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93  
Google Books . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95  
3C. Entertainment: TV and Music . . . . . . . . 96  
Contacting Sprint . . . . . . . . . . . . . . . . . . . . . . . . 119  
Section 4: Safety and Warranty  
Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121  
4A. Important Safety Information . . . . . . . . 122  
Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96  
Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103  
Digital Living . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103  
Webtop Application . . . . . . . . . . . . . . . . . . . . . . . 104  
Sprint Entertainment Options . . . . . . . . . . . . . . . 105  
3D. GPS Navigation . . . . . . . . . . . . . . . . . . . . 107  
General Precautions . . . . . . . . . . . . . . . . . . . . . . 123  
Battery Use & Safety . . . . . . . . . . . . . . . . . . . . . . 124  
Battery Charging . . . . . . . . . . . . . . . . . . . . . . . . . 125  
Third Party Accessories . . . . . . . . . . . . . . . . . . . 125  
Driving Precautions . . . . . . . . . . . . . . . . . . . . . . . 125  
Seizures/Blackouts . . . . . . . . . . . . . . . . . . . . . . . 126  
Caution About High Volume Usage . . . . . . . . 126  
Repetitive Motion . . . . . . . . . . . . . . . . . . . . . . . . . 127  
Children . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127  
Glass Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127  
Operational Warnings . . . . . . . . . . . . . . . . . . . . 127  
Radio Frequency (RF) Energy . . . . . . . . . . . . . 128  
Specific Absorption Rate (IEEE) . . . . . . . . . . . . 129  
Google Maps™ . . . . . . . . . . . . . . . . . . . . . . . . . . . 107  
Google Maps Navigation . . . . . . . . . . . . . . . . . . 109  
Google Latitude . . . . . . . . . . . . . . . . . . . . . . . . . . 109  
TeleNav GPS Navigator . . . . . . . . . . . . . . . . . . . 110  
3E. Sprint Worldwide Wireless Service . . 111  
Getting Started With Sprint Worldwide  
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111  
Activating Global Roaming Mode . . . . . . . . . . . 112  
Making and Receiving Worldwide Calls . . . . . 113  
Sprint Voicemail Service . . . . . . . . . . . . . . . . . . . 114  
International Data Roaming . . . . . . . . . . . . . . . . 115  
Understanding Status Messages . . . . . . . . . . . 116  
Information from the World Health  
Organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130  
European Union Directives Conformance  
Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131  
FCC Notice to Users . . . . . . . . . . . . . . . . . . . . . . 131  
Industry Canada Notice to Users . . . . . . . . . . . 132  
Location Services (GPS & AGPS) . . . . . . . . . . 132  
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133  
Smart Practices While Driving . . . . . . . . . . . . . 133  
Privacy & Data Security . . . . . . . . . . . . . . . . . . . 134  
Use & Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135  
Recycling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136  
California Perchlorate Label . . . . . . . . . . . . . . . 136  
Hearing Aid Compatibility with Mobile  
Phones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137  
Software Copyright Notice . . . . . . . . . . . . . . . . 138  
Content Copyright . . . . . . . . . . . . . . . . . . . . . . . 138  
Open Source Software Information . . . . . . . . . 138  
Export Law Assurances . . . . . . . . . . . . . . . . . . . 139  
Product Registration . . . . . . . . . . . . . . . . . . . . . . 139  
Service & Repairs . . . . . . . . . . . . . . . . . . . . . . . . 139  
Owner’s Record . . . . . . . . . . . . . . . . . . . . . . . . . 139  
Copyright & Trademarks . . . . . . . . . . . . . . . . . . 140  
4B. Manufacturer’s Warranty . . . . . . . . . . . . 141  
Motorola Limited Warranty for the  
United States and Canada . . . . . . . . . . . . . . . . . 141  
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145  
Introduction  
This User Guide introduces you to Sprint® service and  
all the features of your new phone. It’s divided into four  
sections:  
Section 1: Getting Started  
Section 2: Your Phone  
Section 3: Sprint Service  
Section 4: Safety and Warranty Information  
Note: Because of updates in phone software, this printed  
guide may not be the most current version for your  
phone. Visit www.sprint.com and sign on to My Sprint  
to access the most recent version of the user guide.  
WARNING: Please refer to the Important Safety Information  
section on page 122 to learn about information  
that will help you safely use your phone. Failure to  
read and follow the Important Safety Information  
in this phone guide may result in serious bodily  
injury, death, or property damage.  
i
 
Section 1  
Getting Started  
     
Position the battery cover  
over the battery  
H D V I D E O  
compartment and press  
down until you hear a  
click.  
1A. Setting Up Service  
2. Charge your battery for at  
Setting Up Your Phone (page 2)  
Activating Your Phone (page 3)  
Completing the Setup Application (page 3)  
Setting Up Your Voicemail (page 4)  
Sprint Account Passwords (page 5)  
Getting Help (page 6)  
least three hours.  
3H  
3. Press and hold the  
Power/Lock button on  
top of your phone to turn it  
on.  
Power/Lock  
Button  
Setting Up Your Phone  
1. Install the battery.  
If your phone is activated, it  
will turn on and show some  
setup instructions.  
Remove the battery from its packaging.  
Insert the battery into the  
opening in the back of  
the phone, making sure  
the connectors align.  
Gently press down to  
secure the battery.  
If your phone is not yet activated, see “Activating  
Your Phone” on page 3 for more information.  
2
1A. Setting Up Service  
       
contact Sprint Customer Service at 1-888-211-4727  
for assistance.  
Note: Please read the battery use and safety text in the  
Important Information booklet packaged with your  
phone.  
Tip: Do not press  
Power/Lock while the phone is being  
activated. Pressing it cancels the activation process.  
Activating Your Phone  
Note: If you are having difficulty with activation, contact Sprint  
Customer Service by dialing 1-888-211-4727 from any  
other phone.  
If you purchased your phone at a Sprint Store, it is  
probably activated and ready to use.  
If you received your phone in the mail and it is for a new  
Sprint account or a new line of service, it is designed to  
activate automatically. To confirm your activation,  
make a phone call.  
Completing the Setup Application  
After activation and any required updates, you phone  
should power off and then back on again. After the  
restart, you’ll see a Welcome screen.  
If you received your phone in the mail and you are  
activating a new phone for an existing number on your  
account, you will need to go online to activate your  
new phone.  
1. Touch the Android icon to begin the setup  
application. Follow the prompts to set up you  
phone and accounts.  
From your computer’s Web browser, go to  
www.sprint.com/activate and complete the  
onscreen instructions to activate your phone.  
View a Tutorial: Touch Begin to see a brief tutorial  
on getting started.  
Set up your Google Account: Create or sign in to  
your Google (Gmail) account.  
When you have finished, make a phone call to  
confirm your activation. If your phone is still not  
activated or you do not have access to the Internet,  
Use Google location: Touch the check marks to  
select your Google location options.  
1A. Setting Up Service  
3
       
Backup and restore: Choose whether or not to  
back up data with your Google account.  
Setting Up Your Voicemail  
Note: You do not need to sign up for a Google account to  
use your phone. However, to download applications  
from the Android Market, you must link your phone to a  
Google account.  
Setting Up Visual Voicemail  
Your phone automatically transfers all unanswered  
calls to your voicemail, even if your phone is in use or  
turned off. You should set up your Sprint voicemail and  
personal greeting as soon as your phone is activated.  
2. Touch Finish setup when you have finished setting  
up your Google options. You will see a Setup  
accounts page.  
To set up your Visual Voicemail:  
3. Touch any of the services listed and follow the  
prompts to set up accounts such as Corporate  
Sync (Exchange), Email, Facebook, or Twitter.  
1. Touch  
> Voicemail.  
2. Touch Personalize now and follow the system  
prompts to:  
You will need your sign-in information and  
passwords for each account you set up.  
Create a password (part of standard voicemail).  
Record your name announcement.  
Record your greeting.  
When you are finished adding accounts, touch  
Done adding accounts  
.
3. When prompted to enter information, touch Dialpad  
to bring up the onscreen dialpad to enter your  
numeric responses.  
Note: To skip account setup and go directly to the home  
screen, touch Skip from the Welcome page. You can  
set up accounts in the Accounts settings menu.  
4. Once you have completed the setup process,  
return to the voicemail page (see step 1).  
4
1A. Setting Up Service  
     
5. Touch the Welcome to Voicemail message on the  
screen to play a brief explanation of the voicemail  
services.  
For more information about using your voicemail, see  
“Voicemail” on page 78.  
Sprint Account Passwords  
Setting Up Traditional Voicemail  
As a Sprint customer, you enjoy unlimited access to  
your personal account information, your voicemail  
account, and your data services account. To ensure  
that no one else has access to your information, you  
will need to create passwords to protect your privacy.  
In addition to Visual Voicemail, your phone and Sprint  
service always offer traditional voicemail service  
accessed through the Phone application.  
To set up your voicemail:  
1. Touch  
Dialer to open the dial screen, and then  
Account Username and Password  
1
touch and hold  
.
If you are the account owner, you will create an account  
username and password when you sign on to  
www.sprint.com. (Click Sign in and then click Sign up  
now! to get started.) If you are not the account owner (if  
someone else receives the bill for your Sprint service),  
2. Follow the system prompts to:  
Create your password.  
Record your name announcement.  
Record your greeting.  
you can get a sub-account password at www.sprint.com  
.
Note: Voicemail Password  
Sprint strongly recommends that you create a  
Voicemail Password  
password when setting up your voicemail to protect  
against unauthorized access. Without a password,  
anyone who has access to your phone is able to  
access your voicemail messages.  
You’ll create your voicemail password when you set up  
your voicemail. See “Setting Up Your Voicemail” on  
page 4 for more information on your voicemail  
password.  
1A. Setting Up Service  
5
     
Learn more about data services and other products  
like Sprint Picture Mail, games, ringers, screen  
savers, and more.  
Data Services Password  
With your Sprint phone, you may elect to set up an  
optional data services password to control access and  
authorize Premium Service purchases.  
From Your Sprint Phone  
GHI  
4
*
Touch  
and account balance.  
Dialer  
to check minute usage  
For more information, or to change your passwords,  
sign on to www.sprint.com or call Sprint Customer  
DEF  
3
2
Service at 1-888-211-4727  
.
*
*
Touch  
Touch  
Dialer  
Dialer  
to make a payment.  
to access a summary  
ABC  
Getting Help  
of your Sprint service plan or get answers to other  
questions.  
Managing Your Account  
From Any Other Phone  
Sprint Customer Service: 1-888-211-4727  
.
Online: www.sprint.com  
Business Customer Service: 1-888-788-4727  
.
Access your account information.  
Check your minutes used (depending on your Sprint  
service plan).  
View and pay your bill.  
Enroll in Sprint online billing and automatic payment.  
Purchase accessories.  
Shop for the latest Sprint phones.  
View available Sprint service plans and options.  
6
1A. Setting Up Service  
   
Sprint 411  
Sprint 411 gives you access to a variety of services and  
information, including residential, business, and  
government listings; movie listings or showtimes;  
driving directions, restaurant reservations, and major  
local event information. You can get up to three pieces  
of information per call, and the operator can  
automatically connect your call at no additional charge.  
There is a per-call charge to use Sprint 411, and you  
will be billed for airtime.  
GHI  
1
1
4
Touch  
Dialer  
.
Sprint Operator Services  
Sprint Operator Services provides assistance when you  
place collect calls or when you place calls billed to a  
local telephone calling card or third party.  
+
0
Touch  
Dialer  
.
For more information or to see the latest in products  
and services, visit us online at www.sprint.com  
.
1A. Setting Up Service  
7
   
Section 2  
Your Phone  
     
Your Phone  
2A. Phone Basics  
12. Power/Lock  
Button  
1. 3.5 mm Headset  
Your Phone (page 10)  
11. Front Facing  
Camera  
Turning Your Phone On and Off (page 11)  
Touchscreen and Keys (page 12)  
Kickstand (page 15)  
11:35  
2. Micro USB  
Connector  
10. Volume  
Button  
3. Micro HDMI  
Connector  
See all your apps.  
Touch the Launcher icon.  
Home Screen (page 16)  
1
of  
6
Viewing Your Phone Number (page 22)  
Entering Text (page 22)  
9. Touchscreen  
Tips and Tricks (page 24)  
Making and Answering Calls (page 25)  
Battery Cool Down (page 30)  
Text Mess  
Voicemail  
Camera  
Market  
8. Camera  
Button  
h
p
:
/
/
w
w
w
.
Tip: Phone Software Upgrades – Updates to your phone’s  
software may become available from time to time. Sprint  
will automatically upload critical updates to your phone.  
You can also use the menu to check for and download  
4. Menu  
Key  
7. Search  
Key  
6. Back  
Key  
5. Home  
Key  
updates. Touch  
>
Settings > About phone >  
System updates > Update Firmware to search for and  
download available updates.  
10  
2A. Phone Basics  
       
volume during a call, and the speaker volume  
while using the music player or other applications.  
Key and Connector Functions  
1. 3.5mm Headset Jack lets you attach a headset.  
11. Front Facing Camera lets you take video of yourself  
2. Micro USB Connector lets you connect a charger or  
other accessories to your phone.  
for use with video chat programs.  
12. Power/Lock Button  
(
). Press and hold to open  
3. Micro HDMI Connector lets you connect to a high  
the phone options menu where you can turn the  
phone off, turn Airplane mode on or off, turn Silent  
mode on or off, or put the phone to sleep. Press to  
lock and unlock the touchscreen.  
definition display device such as a television.  
4. Menu Key  
(
) lets you access the options menus  
(including Settings) from the home screen and  
context-sensitive menus from other screens.  
5. Home Key  
(
) brings you back to the home  
Turning Your Phone On and Off  
screen. Press and hold to display the recent apps  
menu.  
6. Back Key  
(
) returns you to the previous screen.  
). Press to open the search  
Turning Your Phone On  
7. Search Key  
application.  
(
Press and hold  
two seconds.  
Power/Lock for approximately  
8. Camera Button  
(
) Press and hold to launch the  
As your phone connects to the network, you see a  
connecting message. Your phone may require you to  
enter identifying information to use it or to access  
specific features.  
camera app. Press to take pictures.  
9. Touchscreen input lets you access all the phone’s  
menus and features, enter text, dial phone  
numbers, and more, using just your fingertips.  
10. Volume Button lets you adjust the ringer volume  
from the home screen, the voice or speaker  
2A. Phone Basics  
11  
     
To let the touchscreen adjust brightness  
automatically, touch Settings > Display >  
Brightness and check Automatic brightness  
Turning Your Phone Off  
>
Press and hold  
where you can turn off the phone (Power off), or  
turn Airplane mode Silent mode, or Sleep on or off.  
to open a phone options menu,  
.
Note: Your touchscreen might  
stay dark if the sensor  
,
just above it is covered.  
Don't use covers or  
screen protectors (even  
Touchscreen and Keys  
clear ones) that cover  
Touchscreen On/Off  
Your touchscreen is on when you need it and off when  
you don’t.  
this sensor. To find Motorola accessories for your  
phone, visit www.motorola.com/products  
.
Touch Tips  
To make your touchscreen sleep or wake up, just  
press  
.
Touch  
When you hold the phone to your ear during calls,  
your touchscreen sleeps to prevent accidental  
touches.  
To choose an icon or option, touch  
t
t
p
:
/
/
w
w
w
.
it. Try it: In the home screen, touch  
Dialer  
.
12  
2A. Phone Basics  
 
11:35  
Touch and Hold  
Flick  
Add to Home screen  
To open special options, touch  
and hold an icon or other item.  
Try it: In the home screen,  
touch a blank space to open  
options.  
To scroll through a list or move quickly, flick across the  
touchscreen (drag quickly and release).  
31  
MARCH  
THU  
020304050607  
08091011121314  
15  
22232425262728  
293031  
Motorola widgets  
31  
MARCH  
THU  
01020304050607  
08091011121314  
15161718192021  
232425262728  
293031  
See all your apps.  
Touch the Launcher ico
Android widgets  
Shortcuts  
Tip: When you flick a long list, touch the screen to stop it from  
Folders  
scrolling.  
Wallpapers  
Zoom  
Mess  
Voicem
Market  
Get a closer look at maps or pictures. To zoom in,  
double-touch the screen. To zoom out, double-touch  
the screen again.  
Drag  
To scroll through a list or move  
slowly, drag up or down the  
touchscreen. Try it: In the home  
Tip: For maps you can also touch  
to zoom in, or  
to  
zoom out.  
screen, touch  
Dialer >  
Contacts, then drag your Contacts  
list up or down.  
When you drag or flick a list, a  
scroll bar appears on the right.  
Drag the scroll bar to move the  
list to a letter.  
2A. Phone Basics  
13  
You can also zoom in or out by pinching your fingers  
together or moving them apart on the screen.  
Menu  
Home  
– Open options.  
– Press to return to the home screen.  
Press and hold to see recently used apps.  
Pinch to zoom out.  
Back – Return to the previous screen.  
Search Key  
(
) – Press to open the search  
E
Ontario St  
Ontario St  
acker
E
E Wacker Pl  
Stat
M
E
Ohio St  
application.  
Grand Red  
M
E
Grand Av  
Sleep and Wake Up  
M
W Lake St  
W La
Wacker Dr  
Lake  
E
Wacker Pl  
E
S
WaterSt  
To save your battery, prevent  
accidental touches, or when you  
want to wipe smudges off your  
touchscreen, put the touchscreen  
Ra
Waba
Power/Lock  
Button  
State/Lake  
M
W
Lake St  
M
Lake  
W
Lake St  
M
Randolph/  
Wabash  
M
E
Randolph St  
M
Randolph  
St Metra  
Randolph St  
M
Washington-Blue  
Washington-Blue  
to sleep by pressing  
. To wake  
up the touchscreen, just press  
again.  
Key Tips  
To change how long your phone waits before the  
screen goes to sleep automatically, touch  
Settings > Display > Screen timeout  
Front Keys  
>
.
Menu  
Key  
Search  
Key  
Tip: To make the screen lock when it goes to sleep, use  
“Screen Lock” on page 36.  
Back  
Key  
Home  
Key  
14  
2A. Phone Basics  
Adjust Volume  
Kickstand  
Press the volume keys to change the  
ring volume (in the home screen), or the  
earpiece volume (during a call).  
You can use the kickstand to  
place your phone in an  
upright position for viewing  
videos.  
Rotate the Screen  
To set the touchscreen to stay right-side  
up when you turn your phone, touch  
To open the kickstand, use the  
recess to lift it up and into an  
open position.  
>
Settings > Display and  
uncheck the Auto-rotate screen check  
box.  
Tip: To set your phone to display the dock screen when you  
open the kickstand, touch  
>
Settings > Display  
Note: Not all applications are designed to rotate.  
and make sure the Kickstand Enable check mark is  
selected.  
If you need to plug an HDMI or micro USB cable into  
your phone while it is resting on the kickstand, you can  
also rotate the phone and rest it with the micro USB  
and HDMI connectors on the top.  
2A. Phone Basics  
15  
 
The home screen extends beyond what you see on the  
screen to give you more room for adding shortcuts,  
widgets, and more. Flick the home screen left and right  
to see more panels or to find available space to add  
widgets or shortcuts.  
Home Screen  
The home screen gives you all your latest information  
in one place. It’s what you see when you turn on the  
phone or press  
. It’s basically like this:  
11:35  
Looking forwa  
weekend!  
Status Indicators  
5
minutes ago  
Notifications Bar  
Touch & drag this bar down to  
check notifications.  
H
L
83  
65  
See all your apps.  
Touch the Launcher icon.  
CHICAGO  
1
of  
6
Scott Wilke  
Tomorrow is our  
big launch wish  
-
me luck everyo
See all your apps.  
Touch the Launcher icon.  
15 minutes ago  
Widgets  
Touch to open, or touch &  
hold to move or delete.  
1 of 6  
unts  
Maps  
Help Cente  
Music  
Camcorde  
Gal  
Text Messag  
Voicemail  
Camera  
Market  
Flick left or right to open  
more panels.  
Quick Launch Area  
Use and Change Your Home Screen  
Shortcuts  
Touch to open.  
On your home screen, shortcuts are icons that open  
your favorite apps, Web bookmarks, contacts, email, or  
music. Widgets show you news, weather, messages,  
and other updates.  
App Menu  
Touch to open.  
Panel Indicators  
Note: Your home screen might look a little different.  
16  
2A. Phone Basics  
 
To open something, touch it. Press  
the home screen.  
to return to  
Search  
To search, press  
, touch the text field, and enter your  
Tip: When you open a widget, touch  
to see any options  
search using the keypad.  
or settings.  
Touch here to enter text.  
To add something or change your wallpaper, touch  
and hold an empty spot until you see the Add to  
Home screen menu.  
Touch  
for more  
Touch  
to search  
search options.  
by voice.  
You can also change the apps in the Quick Launch  
Area along the bottom of the home screen. To  
change an app, touch and hold it for a few seconds.  
When the Add to Dock menu appears, select the new  
app.  
View Notifications and Phone Status  
At the top of the screen, icons on  
the left notify you about new  
messages or events  
(notifications). Icons on the right  
tell you about phone status. Flick  
the bar down to show notification  
details.  
To resize Motorola widgets,  
touch and hold a corner  
until you feel a vibration,  
and then drag it to the  
desired size.  
This list identifies the symbols  
you’ll see on your phone’s display  
screen:  
To move or delete  
something, touch and hold  
it until you feel a vibration,  
and then drag it to another spot, another panel, or  
the trash at the top of the screen.  
2A. Phone Basics  
17  
Battery Strength — A fuller battery indicates a  
greater charge. The “lightning” icon (bottom  
rows) indicates the phone is charging.  
4G Connection — You are connected to the  
Sprint 4G network. More lines indicate a  
stronger signal.  
Signal Strength — More bars indicate a  
stronger signal.  
4G Scan — You phone is acquiring a signal  
from the Sprint 4G network.  
4G Manual Scan — Use the 4G scan widget to  
manually scan for a 4G signal.  
3G Connection — You are connected to the  
Sprint 3G network.  
No Service — Your phone is without service.  
You cannot make or receive any type of call.  
Phone In Use — Your phone is active on a  
phone call.  
Airplane Mode — Your phone is set not to  
receive calls and other transmissions. See  
“Airplane Mode” on page 73.  
Bluetooth® In Use — Your phone is using  
Bluetooth. If this icon is black, your phone is in  
discoverable mode. If this icon is light gray, a  
Bluetooth connection is active.  
TTY — You are ready to use your phone to  
make calls using a TTY (text telephone) device.  
See “TTY” on page 49.  
Vibrate — Your phone is set to vibrate and not  
to ring.  
Text Message — You have one or more text  
messages. See “Reading and Replying to  
Messages” on page 84.  
18  
2A. Phone Basics  
 
Email — You have one or more emails.  
Hotspot — Your phone’s Sprint Mobile Hotspot  
is turned on.  
Hotspot Connected — One or more wireless  
devices are connected to your phone’s hotspot.  
Voicemail — You have one or more voicemails.  
Data Sync — Your phone is downloading email  
and synchronizing your calendar with your  
personal, Exchange accounts.  
Tethered — Your phone has established a data  
connection for a device via a USB connection.  
USB — Your phone is connected to a computer  
or other USB device.  
GPS — Your phone’s GPS is active.  
Music Player — Music player is playing music.  
Missed Call — You have one or more missed  
calls.  
Wi-Fi — Your phone is connected to a Wi-Fi  
network. More lines indicate a stronger signal.  
Calendar Event — Notification for an upcoming  
event on you calendar.  
Alarm Clock — Your alarm clock is set to ring.  
Chat — You have an active Google Talk chat.  
2A. Phone Basics  
19  
Notification Light  
App Menu  
11:35  
Your phone has a light that  
blinks whenever you receive  
voicemail, email, text  
message, have an  
appointment, Bluetooth is in  
use, or your battery is low.  
All apps  
Touch to open Market.  
Touch to change app  
tray view and create  
app groups.  
Account Manager  
100 HD  
Games  
Accounts  
Browser  
Alarm &  
Timer  
Blockbuster  
Calendar  
1
2
3
4
5
Books  
Calculator  
Light Status  
Flashing green  
Solid white  
Indication  
New notification.  
Low battery, charging.  
Low battery.  
Camcorder  
Downloads  
Camera  
Email  
Contacts  
Files  
Dialer  
Flashing red  
Flashing blue  
Gallery  
Bluetooth in use.  
Games  
Gmail  
Google  
Search  
Help Center  
Market  
Latitude  
Manage SIM  
card  
Maps  
You can find all of your apps in one place. From the  
home screen, touch the app tab  
menu.  
to open the app  
To close the app menu, press  
or  
.
20  
2A. Phone Basics  
 
Recent Apps  
In the home screen, touch and hold  
Tip: You can change a widget’s size. Just touch and hold the  
widget. When the widget’s outline turns white, drag one of  
the corners to make it the size you want.  
to see the  
most recent apps you used. Touch an app to open it, or  
touch  
to return to the home screen.  
Note: If you install apps from Android Market™ that have  
widgets, touch and hold the home screen, and then  
select a widget to add to the home screen.  
Widgets  
A widget is small app on the home screen that displays  
information, such as weather, news, and social  
networking updates. You can add a widget, such as a  
clock, music player, or a calendar that shows  
Setting Up Widgets  
You can customize some widgets. Touch a widget to  
open it, and then touch  
.
upcoming appointments. To open a widget, touch it.  
You may already have several useful widgets on your  
home screen:  
Creating Widgets  
Messages: Change the widget name or choose how  
long it shows new messages. To add email  
1. Find an empty spot on your home screen where  
you want to add a widget. You can flick left or right  
to open other panels on your home screen.  
accounts, see “Setting Up Messaging” on page 85.  
News: Change the widget name, choose how long it  
2. Touch and hold the empty spot until you see the  
Add to Home screen menu.  
shows new stories, or choose a news source. To  
choose a source, touch  
Bundles or Channels, or choose Custom to enter a  
URL for a Webpage or an RSS feed  
Weather: Change temperature units or add locations.  
, and then choose preset  
3. Touch Motorola widgets or Android widgets  
.
.
4. Touch the type of widget. If necessary, enter the  
widget settings.  
To add locations, touch  
, enter a city, and touch  
2A. Phone Basics  
21  
 
Search. When you open the weather widget, flick left  
to see other locations you added.  
Multi-touch Keyboard  
Use the multi-touch keyboard to enter letters one at a  
time.  
Viewing Your Phone Number  
11:35  
Text Entry  
Touch to  
See you then  
Done  
Touch  
>
Settings > About phone > Status  
.
open  
the  
touchscreen  
keyboard.  
...  
then them than thence themselves theme themes themed turned  
(Your phone number and other information about  
your phone and account appear.)  
q
w
e
r
t
y
u
i
o
p
a
s
z
d
x
f
g
v
h
b
j
k
l
c
n
m
Delete  
Return  
Entering Text  
?123  
.
Space  
Shift  
Symbols/Numbers  
Touchscreen Keyboards  
Touch a text field to open a touchscreen keyboard.  
Note: To set your screen to rotate when you turn the phone,  
touch Settings > Display and make sure the  
Auto-rotate screen check mark is selected.  
Press  
to close it.  
>
To move the cursor, touch the location where you want  
to go.  
22  
2A. Phone Basics  
         
General Tips  
Swype keyboard  
Swype™ lets you enter a word with one continuous  
motion. To enter a word, just drag your finger over the  
letters.  
To…  
?123  
ALT  
Enter numbers or symbols Touch Symbols  
.
Enter alternate characters  
Touch Alternate  
To enter a word, just  
trace a path through the  
from the numbers &  
Send  
Anne  
symbols screen.  
_
letters.  
To capitalize, go above  
the keypad.  
For double letters, circle  
the letter.  
@
#
2
3
%
(
)
q
w
e
r1  
t
y
u
i
o
p
Touch Shift  
.
Enter one capital letter  
s$ d4 6 h+ j : k ; l“  
&
Touch Shift Lock  
(touch Shift twice).  
Enter only capital letters  
a
z ! x7 c8  
v
b
/  
m
9
0
?
n
x
Delete a character (hold to Touch Delete  
delete more)  
.
,
,
.
SYM EN  
Start a new line (email or  
text messaging)  
Touch Return  
.
To enter the small number or symbol at the top of a  
key, touch and hold the key.  
Touch and hold a blank  
spot in a text entry area.  
Select text  
Paste  
,
Cut, Copy, or  
To enter several symbols, touch SYM.  
To enter apostrophes in common words (like “I’ll”),  
drag through the apostrophe key.  
To correct a word, double-tap it. Swype shows a  
small menu of other word options. Swype might also  
show a menu if it can’t guess your word.  
2A. Phone Basics  
23  
   
If Swype doesn’t know a word, touch individual  
letters to enter it. Swype remembers, so next time  
you can just drag over the letters.  
To…  
See recently  
Touch  
Press  
Touch  
Dialer > Recent.  
dialed numbers  
Text Entry Settings  
Sleep/wake  
your phone  
.
Touch  
>
Settings > Language & keyboard  
To change your Swype settings, touch Swype  
To change the language and the style for your  
touchscreen keyboard, touch Select locale  
To edit your word suggestion dictionary for the  
multi-touch keyboard, touch User dictionary  
To change your multi-touch keyboard settings, touch  
Multi-touch keyboard  
.
.
Set screen  
timeout  
>
Settings > Display  
> Screen timeout  
.
.
Turn sound  
on or off  
Press and hold  
> Silent mode.  
.
Search  
Press  
.
.
Show last few  
Press and hold  
.
apps used  
Tips and Tricks  
Turn airplane  
mode on/off  
Press and hold  
mode.  
> Airplane  
General Tips  
To…  
Return to the  
Press  
.
home screen  
24  
2A. Phone Basics  
 
Battery Tips  
Your phone is like a small computer, giving you a lot of  
information and apps, with a touch display. Depending  
on what you use, that can take a lot of power.  
Making and Answering Calls  
Making Calls  
From the home screen, touch  
Dialer.  
To save battery life, you could reduce:  
Recent Calls List  
Touch to open, then touch  
an entry to call.  
Recording or watching videos, listening to music, or  
taking pictures.  
Widgets that stream information to your home  
screen, like news or weather. (See “Home Screen”  
on page 16.)  
Return Call  
Backspace  
Touch to delete digits  
you entered.  
Email updates: Touch  
settings > Email delivery. Touch the check box next to  
>
Email >  
> Email  
Data push to uncheck it, and then touch Fetch  
schedule > Manually  
Turn off Bluetooth power: touch  
Wireless & networks > Bluetooth  
Turn off Wi-Fi: touch Settings >  
Wireless & networks > Wi-Fi  
Display brightness: Touch  
Display > Brightness > (dimmer setting).  
Display timeout delay: Touch Settings >  
Display > Screen timeout > (shorter setting).  
.
Add to Contacts  
>
Settings >  
.
Call  
>
Enter a phone number  
& touch here to call it.  
.
>
Settings >  
Voice Call  
>
2A. Phone Basics  
25  
     
Speed Dial  
In-Call Options  
11:35  
Your phone can store eight speed dial contacts.  
Assigning a Speed Dial Contact  
To assign a speed dial to a contact:  
00:38 Sprint  
Connected  
Call Timer  
Rohan Grant  
003-361-2345678  
1. From the home screen, touch  
Dialer.  
2. Touch and hold any of the keys from two through  
9, and follow the prompts to assign a contact to  
that key.  
Note: The first speed dial key (1) is assigned to voicemail.  
End Call  
Touch to hang up.  
Making a Call Using Speed Dial  
Dialpad  
Touch to enter  
numbers during a call.  
To make a call using speed dial:  
Touch and hold the speed dial key assigned to the  
contact you want to call.  
Add call  
End call  
Mute  
Dialpad  
Speaker  
Bluetooth  
Speaker  
Touch to turn the  
speaker on or off.  
Mute  
Touch to mute or  
unmute the call.  
26  
2A. Phone Basics  
 
During a call, you will see a number of options. Touch  
an option to select it.:  
Tip: You can touch  
To reopen it, touch  
progress.  
or  
to leave the active call display.  
> Return to call in  
>
Add call: Put current call on hold and make a second  
call.  
Mute: Mute the microphone during an active call.  
Touch again to unmute the microphone.  
Merge: Initiate a conference call.  
End call: End the current call.  
Note: If Mute is activated, the speakerphone is deactivated.  
Dialpad/Hide: Toggle the appearance of the  
on-screen dialpad.  
Bluetooth: Route the phone’s audio through a  
connected Bluetooth® headset (On) or through the  
speaker (Off). (First, turn on your phone and pair it.  
See “Connecting New Devices” on page 67.)  
Speaker: Route the device’s audio through the  
speaker (On) or through the earpiece (Off).  
WARNING: Because of higher volume levels, do not place  
your phone near your ear during speakerphone  
use.  
When the call is routed to a Bluetooth headset,  
the Bluetooth call icon  
status bar.  
is displayed on the  
To route the current call back to your phone,  
touch Bluetooth. Touch it again to route the call  
back to the connected Bluetooth headset.  
Note: Using a mobile device or accessory while driving may  
cause distraction and may be illegal. Always obey the  
laws and drive safely.  
When Bluetooth or the Bluetooth headset is  
turned off, the call is routed through either the  
Your phone includes a proximity sensor. When you  
hold the phone to your ear, the display goes dark to  
prevent accidental touches. When you move your  
phone away from your ear, the display lights up again.  
earpiece or the speaker and shows  
.
2A. Phone Basics  
27  
Answering Calls  
Missed Phone Calls  
To answer a call while the display is active, touch  
Missed phone calls are forwarded to voicemail. When  
you do not answer an incoming call, you will see a  
Missed Call notification.  
Answer  
. When the display is not active, answer by  
dragging  
to the right.  
To ignore a call while the display is active, touch  
To display a Missed Call entry from the notification bar:  
Ignore  
. When the display is not active, ignore by  
Drag the notification bar down and touch the  
missed call notification.  
dragging  
the caller you ignored, select a message from the  
list and touch Ok  
to the left. To send a text message to  
To display a Missed Call entry from the home screen:  
1. Touch Dialer > Recent  
.
If the incoming call is from one of your Contacts, the  
person’s name is displayed. You may also see the  
caller’s phone number, if available.  
.
2. Touch an entry.  
Recent Calls  
Ending a Call  
To see all recent calls (call history):  
To end a call, touch  
End Call.  
End call  
To see recent or missed calls, touch  
Recent  
Dialer >  
Note: Screen protectors can interfere with touchscreen  
performance. Aftermarket screen protectors must have  
an opening for the proximity sensor to operate properly.  
You may experience abnormal function if an after-  
market-protector or protective film covers proximity  
sensor area at the top of the phone.  
To call a number, touch  
.
To send a text message, create a contact, view a  
contact, or other options, touch and hold an entry.  
To clear the list, touch  
> Clear list.  
28  
2A. Phone Basics  
 
phone's GPS antenna has established a clear view of  
the open sky and your local emergency response  
center has the equipment to process location  
information. See “Location Services (GPS & AGPS)” on  
page 132. Because of the limitations of this feature,  
always provide your best knowledge of your location to  
the emergency response center when you make an  
emergency call.  
Making a Conference Call  
With conference calls, you can talk to two people at the  
same time. When using this feature, the normal airtime  
rates will be charged for each of the two calls.  
To start a conference call, call the first number.  
After the call connects, touch Add Call. Dial the next  
number, or select it from contacts or favorites.  
When the next number answers, touch Merge  
.
Note: Your service provider programs one or more  
emergency phone numbers that you can call under  
any circumstances, even when your phone is locked.  
Emergency numbers vary by country. Your pre-  
programmed emergency number(s) may not work in  
all locations, and sometimes an emergency call cannot  
be placed due to network, environmental, or  
interference issues.  
To end a conference call, touch End Call  
.
Emergency Calls  
Your phone supports emergency calling. Emergency  
phone calls can be made even when your SIM card is  
blocked or not in your phone.  
WXYZ  
1
1
9
Important: Always report your location to the 911 operator  
when placing an emergency call. Some  
designated emergency call takers, known as  
Public Safety Answering Points (PSAPs) may not  
be equipped to receive GPS location information  
from your phone.  
Touch  
Dialer, enter  
and touch  
to be connected to an emergency response center.  
If you are on an active call, you must end it before  
calling 911. If your phone is locked, touch the  
Emergency call button at the bottom of the screen.  
When you make an emergency call, your phone’s GPS  
Enabled feature can help emergency service  
personnel find you, if you are in a location where your  
2A. Phone Basics  
29  
   
Note: Your phone can use location based services (GPS and  
AGPS) to help emergency services find you. See  
“Location Services (GPS & AGPS)” on page 132.  
Battery Cool Down  
In very limited circumstances, such as where your  
phone has been exposed to extreme heat, you may  
see “Cool Down” messages. To avoid possible  
damage to your battery and phone, you should follow  
these instructions until the phone is within its  
recommended temperature range. When your phone is  
in “Cool Down” mode, only emergency calls can be  
made.  
30  
2A. Phone Basics  
 
2. Touch a language to select it.  
Tip: You can also access settings by touching  
> Settings  
2B. Settings  
from any home page.  
Sound Settings  
Personalize (page 31)  
Ringtones  
Location Settings (page 34)  
Messaging Settings (page 34)  
Security Settings (page 35)  
Resetting Your Phone (page 37)  
Update Your Phone (page 37)  
Troubleshooting (page 38)  
Your phone provides a variety of ringer options that  
allow you to customize your ring and volume settings.  
These options allow you to identify incoming calls and  
messages by the ring.  
Selecting Ringtones  
To personalize your ringtones:  
1. Touch  
>
Settings > Sound > Phone ringtone  
Personalize  
or Notification ringtone  
.
2. Touch a ringtone to preview and select it, and  
touch OK to assign it.  
Display Language  
You can choose to display your phone’s onscreen  
menus in English or Spanish.  
1. Touch  
>
Settings > Language & keyboard >  
Select locale  
.
2B. Settings  
31  
           
Assigning a Ringtone to a Contact  
Ring and Vibrate  
You can also assign a ringer to a specific contact entry  
so you know who's calling without looking at the  
phone.  
To set your phone to ring and vibrate when you receive  
phone calls:  
Touch  
>
Settings > Sound > Vibrate and  
1. Touch  
2. Touch a contact to open it, and then press  
Options > Ringtone  
Dialer > Contacts.  
touch an option to select it.  
>
Silent Mode  
.
The Silent Mode option allows you to mute all sounds  
without turning your phone off.  
3. Touch a ringtone to preview and select it, and  
touch OK to assign it.  
To activate and deactivate Silent Mode:  
Vibrate Settings  
Press and hold  
Power/Screen Lock to open the  
Phone Options menu and touch Silent mode  
.
Vibrate  
The Vibrate All option allows you to be notified of calls  
and messages with a vibration instead of an audible  
alert.  
Adjusting the Phone’s Volume Settings  
Adjust your phone’s volume settings to suit your needs  
and your environment.  
To activate Vibrate All:  
1. Touch  
>
Settings > Sound > Volume  
.
Press and hold the Volume button down while on  
the home screen until the phone vibrates.  
2. Select Ringtone  
,
Media, or Alarm  
.
To deactivate Vibrate All:  
Press and hold the Volume button up.  
32  
2B. Settings  
     
3. Choose a volume level and touch OK  
.
To select a wallpaper from ID wallpapers, Live wallpapers,  
or Wallpapers:  
Tip: You can adjust the ringer volume while on the home  
screen (or the earpiece volume during a call) by using  
the Volume button on the left side of your phone.  
1. Flick the thumbnail images left or right to select a  
wallpaper  
.
2. Touch Set wallpaper to assign an image.  
Display Settings  
To select a wallpaper from Gallery:  
Changing the Screen Timeout  
1. Touch  
Gallery.  
Select how long the display screen remains backlit  
after any screen touch or keypress is made.  
2. Touch an image to open it.  
3. Crop the picture if prompted, and then touch Save  
to set the image as your wallpaper.  
Touch  
>
Settings > Display > Screen timeout  
and then touch a duration.  
Tip: You can also set an image as a wallpaper from within  
Note: Long backlight settings reduce the battery’s talk and  
Gallery by touching and holding the image thumbnail  
standby times.  
and then touching Set as > Wallpaper  
.
Changing the Wallpaper  
Changing the Clock Display  
Choose what you see on the display screen while  
powering on or off and while on the home screen.  
Select a format for the time and date display.  
Touch  
>
Settings > Date & time.  
From the home screen, touch  
Wallpaper settings > Gallery ID wallpapers  
wallpapers, or Wallpapers  
>
Settings >  
Touch Use 24-hour format to toggle between  
,
,
Live  
24-hour time display and 12-hour time display.  
.
2B. Settings  
33  
       
Touch Select date format, and then touch a date  
format to assign it.  
To enable your phone’s Location feature:  
Touch Settings > Location & security and  
select one or more services to use.  
>
Note: The time, time zone, and date are set by the network,  
and even though they show up as options, they cannot  
be changed.  
Messaging Settings  
Messaging settings make messaging easier by letting  
you decide how you would like to be notified of new  
messages, create a signature with each sent message,  
and create your own preset messages.  
Location Settings  
Your phone is equipped with a Location feature for use  
in connection with location-based services.  
Setting Message Notification  
The Location feature allows the network to detect your  
position. Turning Location off will hide your location  
from everyone, except 911.  
When you receive a message, your phone notifies you  
by displaying an icon in the notification bar. You can  
also choose to be notified with a sound while making a  
phone call.  
Note: Turning Location on will allow the network to detect  
your position using GPS technology, making some  
Sprint applications and services easier to use. Turning  
Location off will disable the GPS location function for all  
purposes except 911, but will not hide your general  
location based on the cell site serving your call. No  
application or service may use your location without  
your request or permission. GPS-enhanced 911 is not  
available in all areas.  
To turn messaging notifications on and off:  
Touch  
settings > Text Messaging, Email, or Social  
Messaging > Notifications  
>
Messaging >  
> Messaging  
.
34  
2B. Settings  
           
To select a message notification ringtone:  
Touch Messaging > > Messaging  
Security Settings  
>
settings > Text Messaging or Social Messaging >  
Select ringtone, touch a ringtone to select it, and  
then touch OK. For Email, touch Messaging  
Touch  
>
Settings > Location & security.  
Location & security settings  
My Location  
settings > Email > Notifications > Select Ringtone  
To set your phone to vibrate when you receive a message:  
Touch Messaging > > Messaging  
.
Use wireless networks  
Location determined by Wi-Fi and/or mobile  
networks  
>
Use GPS satellites  
Locate to street-level (requires more battery  
plus view of sky)  
settings > Text Messaging or Social Messaging >  
Vibrate. For Email, touch Messaging settings >  
Security  
Set up screen lock.  
Set lock timer.  
Set up screen lock  
Email > Notifications > Vibrate  
.
Lock screen with a pattern, PIN, or password  
Security lock timer  
20 minutes  
Allow Bluetooth bypass  
Allow Voice Commands to be launched via  
Bluetooth Multi-function button while device  
is locked  
Bluetooth bypass.  
Manage restriction lock  
Set up restriction lock  
SIM card lock  
Set up SIM card lock  
2B. Settings  
35  
       
To change the password or lock pattern, touch  
Change screen lock > Pattern PIN, or Password  
Your Phone’s Lock Feature  
,
.
Screen Lock  
Unlocking Your Phone  
Note: You can make emergency calls on a locked phone  
At the “Enter password to unlock” or “Enter PIN to  
unlock” prompt, enter your password or PIN and  
(see “Emergency Calls” on page 29).  
touch Enter  
.
To lock the screen:  
– or –  
Press  
on the top of the phone.  
At the “Draw pattern to unlock” prompt, draw the  
saved pattern to unlock the phone.  
– or –  
Let the screen time out (don’t press or touch  
anything).  
Calling in Lock Mode  
To unlock the screen:  
Press and then drag  
You can place calls to 911 when in lock mode.  
to the right.  
Touch the Emergency call button at the bottom of  
WXYZ  
1
1
9
the screen, dial  
and touch  
.
Security Lock  
To access the Security lock menu:  
Touch  
>
Settings > Location & security > Set  
up screen lock, and then select an option.  
To set a password or an unlock pattern that you  
need to draw to unlock your screen, touch  
Pattern PIN, or Password.  
,
To turn the lock off, touch None.  
36  
2B. Settings  
       
Resetting Your Phone  
Update Your Phone  
Stay up to date with the latest software for your phone.  
You can check, download, and install updates using  
your phone or your computer:  
Phone Reset  
Selecting Reset phone resets all phone settings back to  
their default values, and clears all information (text  
messages, contacts, emails, etc.) and downloaded  
apps.  
Using your phone:  
You may get an automatic notification of an available  
update on your phone. Follow the instructions to  
download and install.  
1. Touch  
Reset  
>
Settings > Privacy > Factory Data  
.
To manually check for updates, touch  
Settings > About phone > System updates >  
Update Firmware  
>
2. Select Erase Internal Storage (media area) and/or  
Erase SD card, and then touch Reset phone  
.
.
Your phone downloads any updates over your  
mobile network. Remember, these updates can be  
quite large (25MB or more) and may not be available  
in all countries. If you don’t have an unlimited data  
plan, or mobile network updates are not available in  
your country, you can update using a computer.  
WARNING: All data on your phone will be deleted.  
3. Read the prompt and touch Erase everything to  
complete the reset. (Press to cancel.)  
Using your computer:  
On your computer, go to www.motorola.com/myphoton  
and check the “Software” links. If an update is  
available, simply follow the installation instructions.  
2B. Settings  
37  
     
Troubleshooting  
Crash Recovery  
In the unlikely event that your phone stops responding  
to touches and key presses, try a quick reset. Remove  
the back cover and battery, and then replace the  
battery and switch your phone on as usual.  
38  
2B. Settings  
   
Viewing and Using Contacts  
2C. Contacts  
Touch  
Dialer > Contacts.  
To find a contact, type the contact name. Touch a  
contact to open its details.  
Viewing and Using Contacts (page 39)  
Creating Contacts (page 40)  
Touch to add a new contact  
group.  
Transferring Contacts (page 41)  
Calling or Emailing Contacts (page 42)  
Editing or Deleting Contacts (page 42)  
Synchronizing Contacts (page 42)  
Making Groups (page 42)  
Touch to add a new contact.  
Touch to search contacts.  
Contacts List  
Touch to view contact  
information. Touch &  
hold to edit, delete,  
and more.  
Press  
to create,  
filter, and sync  
contacts.  
Tip: To search the list, press  
to search for a name, or  
touch a letter on the right to go directly to contacts  
beginning with that letter.  
2C. Contacts  
39  
   
Sort Contacts  
Creating Contacts  
To sort contacts or set display options, press  
>
11:35  
Display options and touch:  
Add contact  
Google contact  
Only contacts with phones: Hide email-only contacts.  
Sort list by: Sort contacts by first or last name.  
Add a picture.  
View contact names as: view contacts as first name or  
last name first.  
First name  
Last name  
Phone  
Choose contacts to display: Select which source to  
use contacts from.  
Add another entry.  
Open label options.  
Remove this entry.  
Home  
Favorites  
Phone  
Email  
To see your list of favorite numbers, touch  
Home  
Email  
Dialer > Favorites  
To call a number, touch  
.
Postal address  
O
rgan
i
zat
i
on  
To send a text message, view a contact, or other  
options, touch and hold an entry.  
Save  
Cancel  
To add a number to Favorites, open a contact and  
touch the star in the upper right corner.  
Note: Before entering contacts, you must set up at least one  
email account on your phone. See “Completing the  
Setup Application” on page 3 or “Setting Up  
Messaging” on page 85.  
40  
2C. Contacts  
 
1. Touch  
2. Fill in as much or as little information as you'd like.  
3. When you’re finished, touch Save  
Dialer > Contacts >  
> Add contact  
.
More: Find other methods and tools to help you at  
www.motorola.com/transfercontacts.  
.
Transfering Contacts Using Your SIM Card  
1. On your old phone, copy all the contacts you want  
to your SIM card.  
Transferring Contacts  
Keep track of all your contacts in one place. Here are a  
few hints:  
Tip: For Motorola Android phones, touch  
> Manage SIM  
card > Export contacts to save your contacts to your  
SIM card.  
Use Gmail™: All your Gmail contacts are  
automatically synced to your phone. Various  
computer applications for mobile phones and email  
accounts allow you to export your contacts as a  
“.CSV” file. You can then use Gmail to import the file.  
For details, see www.motorola.com/transfercontacts  
or log in to your Gmail account on your computer  
and select “Help”.  
2. Insert your SIM card in your new phone. See “Your  
SIM Card” on page 112.  
3. To import the contacts from your SIM card,  
touch  
Dialer > Contacts, and then touch  
>
Import/Export > Import contacts from: SIM card  
.
Transferring Contacts Using a microSD  
Card  
Use a SIM card or a microSD card: You can transfer  
contacts from your old phone to your new Motorola  
phone using your SIM card or a microSD card. See  
“Transfering Contacts Using Your SIM Card” on  
page 41 or “Transferring Contacts Using a microSD  
Card” on page 41.  
1. On your old phone, copy all the contacts to your  
microSD card. (They'll be copied as a VCard file.)  
2. Insert the microSD card in your new phone. See  
“Inserting the microSD Card” on page 52.  
2C. Contacts  
41  
     
3. To import the contacts from your SIM card,  
touch Dialer > Contacts, and then touch  
Import/Export > Import contacts from: SD card  
Making Groups  
>
.
Touch  
Dialer > Contacts >  
Groups >  
Add.  
You can put your Contacts into groups that you  
create (like “friends”, “family”, or “work”). Then, you  
can find contacts faster by showing one group at a  
time.  
Calling or Emailing Contacts  
1. Touch  
Dialer > Contacts  
.
2. For View contact  
,
Call contact  
,
Text contact, or other  
Tip: Touch  
to choose which groups to show, such as All  
options, touch and hold the contact.  
or Favorites  
.
Editing or Deleting Contacts  
1. Touch  
2. Touch the contact, and then press  
contact or Delete contact  
Dialer > Contacts.  
> Edit  
.
Synchronizing Contacts  
When you change one of your Contacts, your phone  
automatically updates your other social networking  
accounts. Also, your phone updates your Contacts and  
social networking account whenever you change a  
friend in your social networking accounts.  
42  
2C. Contacts  
       
2D. Calendar and Tools  
Touch  
Your calendar events can be viewed in different ways.  
Touch and select Agenda Day Week, or Month  
When you highlight an event, more details appear.  
>
Calendar.  
,
,
.
Calendar (page 43)  
Alarm Clock and Timer (page 44)  
Help Center (page 44)  
Tasks (page 45)  
Tip: You can set up multiple calendars through your Gmail  
account so you can access them from your phone  
wherever you go.  
Calculator (page 45)  
Quickoffice (page 45)  
Accessibility (page 46)  
Adding Calendar Events  
1. From any view, touch  
Add. Enter the event start  
time and other details. You can even set a  
reminder so you don’t forget about the event.  
(When you set the reminder time to 0 minutes, it  
plays at the event start time.)  
2. When you finish entering event details, touch Save  
.
Tip: If you have more than one calendar synced to your  
phone (for example, Phone and Gmail), touch Calendar  
and select a calendar for the event.  
2D. Calendar and Tools  
43  
     
To add an alarm, touch  
then enter alarm details. Touch Done when you  
are finished.  
> Add alarm, and  
Managing Calendar Events  
To edit an event, touch and hold it, and then  
touch Edit event. When you’re done, touch Save  
.
To enable or disable an alarm, touch the check  
box.  
To delete an event, touch and hold it, and then  
touch Delete event  
To go to a specific day, touch  
Enter a date and touch Go  
.
Timer  
> Go to date  
.
.
To set a timer:  
1. Touch  
>
Alarm & Timer > Timer  
.
Alarm Clock and Timer  
2. Set a time and touch Start  
.
For timer details, touch  
> Settings, change  
Alarm Clock  
your settings, and then touch Done  
.
11:35  
Your phone has multiple alarm  
capabilities.  
Alarm  
Timer  
Help Center  
Touch  
> Alarm  
>
Alarm &Timer  
Touch  
>
Help Center.  
.
You can also flick your home screen left or right to  
see the Tips & Tricks widget.  
To turn on an alarm, touch  
the check box.  
AM  
PM  
7:00  
every day  
AM  
PM  
When an alarm sounds,  
slide to Dismiss to turn it off  
or Snooze to delay for five  
minutes.  
8:30  
Mon, Tue, Wed, Thu, Fri  
9:00 AM  
PM  
44  
2D. Calendar and Tools  
     
Tasks  
Quickoffice  
Touch  
>
Tasks  
.
Touch  
>
Quickoffice.  
To add a task, touch  
.
Tasks  
Quick Office Programs  
Touch an icon to view your  
tasks by due date, priority,  
and more.  
Quickword: Create and edit Microsoft Word®  
Overdue  
Due today  
Tasks  
documents.  
Quicksheet: Create and edit Microsoft Excel®  
Starred  
By priority  
spreadsheets.  
Quickpoint: Create and edit Microsoft PowerPoint®  
presentations.  
QuickPDF: View Adobe Acrobat® PDF files.  
Due today  
Pick Up Cake  
Due on: Fri, May 27, 2011  
Create a New File  
To create a new file, touch the icon of the type of file  
Calculator  
Your phone comes with a handy calculator.  
you want to create, and then touch Create New  
12345  
Document  
.
Touch  
Your calculator has basic and advanced views. To  
change views, touch > Advanced panel Basic  
panel. To clear history, touch > Clear history  
>
Calculator.  
Open a Document  
To open an existing file, touch the icon of the type of file  
/
.
you want to edit, touch SD Card to search for a file, or  
touch Recent Documents  
.
2D. Calendar and Tools  
45  
       
Browse Files  
Voice Recognition  
To browse files on your memory card, touch Browse >  
SD Card. Touch a file or folder to open, or touch and  
hold a file for options. You can edit most text or  
spreadsheet files.  
Use your voice — just touch and speak.  
Dialing and commands: Touch  
>
Voice  
Commands. To dial, say “Call” and then a contact  
name or phone number. Or, say a command from  
the list shown, like “Send Message” or “Go To”.  
Tips:  
Search: Touch  
what you want to search for, like “Motorola  
accessories”.  
>
Voice Search, and then say  
Place your cursor by touching the text.  
Select text by double-touching it.  
Choose formatting, save the file, or choose other  
Text entry: Touch a text entry field to open the  
touchscreen keypad. Touch , and then say what  
you want to type.  
options by touching  
.
To manage your folders and transfer files, see “File  
Manager” on page 54.  
Tip: Speak naturally, but clearly. Use the microphone in a  
similar way to a speakerphone, so no need to shout or  
hold the phone close to your mouth.  
Accessibility  
To change your voice settings, see “Voice Settings” on  
page 47.  
See, hear, speak, feel, and use. Accessibility features  
are there for everyone, helping to make things easier.  
Note: For general information, accessories, and more, visit  
www.motorola.com/accessibility  
.
46  
2D. Calendar and Tools  
 
Notification: When you flick the notifications bar  
down, all notifications are read out loud.  
Voice Readouts (TalkBack)  
Note: This feature is only available in English and Spanish.  
Tip: Navigate through your apps and menus to hear how  
voice readouts work on your phone.  
Voice Readouts lets you hear all your interactions with  
the phone, from navigation and selections to text entry.  
To change your voice settings, see “Voice Settings” on  
page 47.  
To turn on voice readouts (similar to TalkBack),  
touch Settings > Accessibility. Touch  
Accessibility to enable the settings, and then touch  
Voice Readouts  
>
Caller ID  
When you want to hear who’s calling:  
.
Note: You may be asked to download additional “text-to-  
Read out loud: Have your caller announced — touch  
Settings > Call settings > Caller ID Readout  
Ringtones: Assign a unique ringtone to a contact —  
speech” software (data charges may apply).  
>
.
To use voice readouts:  
touch  
press  
Dialer > Contacts, open a contact, and then  
> Options > Ringtone  
Menus and screens: In menus and screens, touch an  
item to highlight it (the item will be read out loud),  
and double-touch to open it.  
.
Voice Settings  
Personalize your voice settings:  
Note: Touching a home screen widget or shortcut will open it.  
Dialer & text entry: As you type, each number or letter  
is read out loud.  
Voice recognition: Touch  
input & output > Voice recognizer settings. From here,  
>
Settings > Voice  
you can set options like language and censorship.  
Voice commands: Touch  
> Voice Commands >  
> Settings. From here, you can refine recognition  
2D. Calendar and Tools  
47  
 
of your voice (Adaptation) and set options like  
Confirmation and Prompts  
Text-to-speech: Touch  
Voice input & output > Text-to-speech settings. From  
here, you can set options like speed and language.  
Magnification window: Touch  
Accessibility. Touch Accessibility to enable the  
settings, and then touch Zoom Mode  
>
Settings >  
.
.
>
Settings >  
Pinch to zoom: To zoom in, touch the screen with two  
fingers and then slide them apart. To zoom out, drag  
your fingers together.  
Volume and Vibrate  
Choose volume and vibrate settings that work for you.  
Display Brightness  
Touch  
>
Settings > Sound  
:
Set a brightness level that works for you. Touch  
>
Settings > Display > Brightness. Make sure  
Volume: Touch Volume and then touch Ringer Media,  
,
that Automatic brightness is unchecked so you can set  
your own level.  
or Alert. Use the sliders to select a volume level.  
Tip: To set separate ring and notification volumes, uncheck  
Use incoming call volume for notifications  
.
Touchscreen and Keys  
Vibrate: Touch Vibrate and select an option to feel  
your phone ring.  
All these touch features are great, and sometimes it is  
nice to hear or feel your touches too. Touch  
Settings > Sound  
Touchscreen: To hear screen touches (click), touch  
Audible selection  
Keys: To feel key touches (vibrate), touch Haptic  
feedback  
Dial pad: To hear touch tones when you dial a phone  
number, touch Audible touch tones  
>
:
Zoom  
.
Get a closer look. Open a magnification window that  
you can drag around the screen, or pinch to zoom in  
on maps, Web pages, and photos.  
.
.
48  
2D. Calendar and Tools  
Screen lock: To hear when you lock/unlock the  
screen (click), select Screen lock sounds  
Position: During a call, hold the phone to your ear as  
normal, and then rotate/move it to get the best  
position for speaking and listening.  
.
Hearing Aids  
To help get a clear sound when using a hearing aid or  
cochlear implant, your phone may have been rated for  
use with hearing aids. If your phone’s box has “Rated  
for Hearing Aids” printed on it, then please read the  
following guidance.  
Note: Ratings are not a guarantee of compatibility. See  
“Hearing Aid Compatibility with Mobile Phones” on  
page 137. You may also want to consult your hearing  
health professional, who should be able to help you get  
the best results.  
TTY  
You can use your phone in TTY mode with standard  
teletype machines. Touch  
settings > TTY mode and select the mode you need:  
>
Settings > Call  
Settings: Touch  
HAC Mode Settings  
>
Settings > Call settings >  
.
TTY Full: Type and read text on your TTY device.  
Call volume: During a call, press the side volume  
keys to set a call volume that works for you.  
TTY HCO: Hearing-Carry-Over — type text on your  
TTY device and listen to voice replies on your  
phone’s speaker.  
2D. Calendar and Tools  
49  
 
TTY VCO: Voice-Carry-Over — speak into your phone  
and read text replies on your TTY device.  
Note: You’ll need a cable/adapter to connect your TTY  
device to the headset jack on your phone.  
Refer to your TTY device guide for mode and usage  
information.  
50  
2D. Calendar and Tools  
Browse the web  
Say...  
“go to”  
2E. Voice Services  
Make a voice note  
Get directions  
“note to self”  
“directions to”  
Voice Actions (page 51)  
Voice Commands (page 51)  
Tip: To learn more about voice actions, press and hold  
,
and then touch Help > Watch a video.  
Voice Actions  
Voice Commands  
To begin a voice search, press and hold  
.
Note: If you’re writing a text message, press the Voice key to  
begin dictation mode. Your phone recognizes words  
you speak and enters them into your message.  
For more voice commands, touch  
Commands and follow the prompts.  
>
Voice  
Tip: For quick access to Voice Commands, add a shortcut to  
one of the home screens. Touch and hold an empty area,  
and then touch Shortcuts > Applications > Voice  
Or, press  
and say one of the following commands:  
To...  
Say...  
Commands  
.
Map a route  
“navigate to”  
Send a text message  
Make a call  
“send text”  
“call”  
Send email  
“send email”  
“map of...”  
Find local businesses  
2E. Voice Services  
51  
     
Note: You need the memory card installed for some features  
on your phone, such as the Music Player  
.
2F. microSD Card and File  
Transfer  
Inserting the microSD Card  
1. Remove the battery cover. (See “Setting Up Your  
Phone” on page 2.)  
Using a microSD Card With Your Phone (page 52)  
microSD Settings (page 54)  
2. Open the memory card  
slot cover, and slide in the  
memory card until it clicks  
into place.  
File Manager (page 54)  
Connecting Your Phone to Your Computer (page 55)  
View and Transfer Files (page 56)  
Note: Be sure to use only recommended microSD cards.  
Using non-recommended microSD cards could cause  
data loss and damage your phone. Your phone can be  
used with Transflash or microSD memory cards.  
Using a microSD Card With Your  
Phone  
3. Close the memory card slot cover and replace the  
battery cover.  
Using the microSD Card Slot  
Your phone is equipped with a microSD (Secure  
Digital) memory card slot to expand the phone’s  
available memory space. It allows you to store images,  
videos, music, and voice data in your phone.  
52  
2F. microSD Card and File Transfer  
         
Removing the microSD Card  
Formatting Your Memory Card  
If you are having difficulty with a memory card, you may  
format the card using your phone. This process  
removes any data on the card and sets up a new folder  
system.  
Important: Do not remove the memory card until you select  
the Unmount SD card option under Settings >  
Storage. Removing the memory card before  
selecting the Unmount SD card option could  
result in loss of data.  
1. Before you format your memory card you need to  
1. Before you remove your memory card you need to  
unmount it. Select  
Unmount SD card  
>
Settings > Storage >  
unmount it. Select  
Unmount SD card  
>
Settings > Storage >  
.
.
2. Select Settings > Storage > Format SD  
>
2. Once your phone confirms that it is safe to remove  
the microSD card, remove the battery cover and  
open the memory card slot cover.  
card > Format SD card  
.
WARNING: The formatting procedure erases all the data on  
the microSD card, after which the files CANNOT  
be retrieved. To prevent the loss of important data,  
please check the contents before you format the  
card.  
3. Grasp the raised edge of  
the microSD card and  
slide the card out.  
Using the microSD Adapter  
Note: The microSD card and its adapter can be easily  
damaged by improper operation. Please be careful  
when inserting, removing, or handling them.  
The microSD adapter allows microSD cards to be used  
in SD-compatible devices such as digital cameras,  
printers, and computers. Before using, you will need to  
insert the microSD card into the microSD adapter.  
4. Close the memory card slot cover and replace the  
battery cover.  
2F. microSD Card and File Transfer  
53  
   
To insert the microSD card into the microSD adapter:  
microSD Settings  
With the label side of the microSD card facing up,  
insert the card into the supplied microSD adapter,  
and gently slide the card until it is fully inserted.  
Viewing Memory in the microSD Card  
1. With the microSD card inserted, select  
Settings > Storage  
>
.
2. The following information will be displayed:  
Total space displays the capacity of the memory  
card.  
Available space displays the amount of free  
memory space.  
To remove the microSD card from the microSD adapter:  
Hold the front edge of the microSD card, and  
gently pull outward to remove it from the adapter.  
File Manager  
Tip: If your computer has an SD card slot or if you have an SD  
card adapter, you can use the microSD card and adapter  
to transfer files such as audio files, pictures, and videos  
directly between your computer and your microSD card.  
To see the files on your phone and memory card,  
touch Files. Touch a file or folder to open it.  
Touch and hold a file to see options such as Share  
Rename, or Delete  
>
,
.
When you insert the card into your computer, select  
Open folder to view files using Windows Explorer (or a  
similar option) and drag and drop files using the available  
folders.  
Note: Do not remove your memory card while your phone is  
using it or writing files on it.  
54  
2F. microSD Card and File Transfer  
       
3. Touch an option and then touch OK  
.
Connecting Your Phone to Your  
Computer  
Motorola Phone Portal: Connect your phone and  
computer with a cable or a Wi-Fi network to share  
files through an easy-to-use home screen.  
Windows® Media Sync: Share media files between  
You can connect your phone to a computer with a USB  
cable.  
your computer and phone.  
Note: This device can be administered through Microsoft  
Exchange server security policies. Additional security  
policies may be applied to your device depending on  
rules set by your company.  
Note: The first time you use a USB connection, your  
computer may indicate that drivers are being installed.  
Follow any prompts you see to complete the  
installation. This may take a few minutes.  
USB Mass Storage: Drag and drop files between  
your computer and memory card folders. When  
you’re done, use “Safely Remove Hardware”  
before disconnecting the USB cable.  
1. With a memory card inserted, and your phone  
showing the home screen, connect a Motorola  
micro USB data cable from your phone’s micro  
USB port to a USB port on your computer. Your  
phone should show  
in the status bar.  
Note: You can’t use the files on your memory card with your  
phone while it is connected to the computer.  
Note: Make sure to connect the phone to a high power USB  
port. Typically, these are located directly on your  
computer.  
Charge Only: Use the connection only to charge a  
device.  
2. On your phone, flick down the status bar to see the  
USB connection options.  
2F. microSD Card and File Transfer  
55  
       
Open details about your phone’s  
network signal, battery, or  
memory.  
Open your recent activity (Home),  
Contacts, Photos, Settings, File  
Manager, or Support.  
View and Transfer Files  
Note: Copyright — do you have the right? Always follow the  
rules. See “Content Copyright” on page 138.  
Motorola Phone Portal  
See All >>  
Recent Photos  
Your can use Motorola Phone Portal to connect your  
phone and computer with a cable or a Wi-Fi network.  
When you connect your phone or type the Phone  
Portal URL into your computer’s browser. You will see  
the Phone Portal home screen.  
Delete All  
Compose  
All  
English (US)  
Choose your language.  
Show All recent activity, or only  
your SMS (text messages) or  
Calls.  
Note: Phone Portal works best with Internet Explorer 7 or  
newer, with JavaScript and cookies enabled.  
56  
2F. microSD Card and File Transfer  
   
For network passwords, ask other network users or  
administrators. For your phone’s MAC address and  
Connect Through a Wi-Fi Network  
Note: Most public Wi-Fi networks (like the ones at coffee  
shops) don’t let devices connect to each other. In that  
case, you need a USB cable connection.  
Wi-Fi details, touch  
When your phone is connected (  
status bar), touch to close the settings. Soon,  
> Advanced.  
appears in the  
1. Touch  
>
Phone Portal  
.
Phone Portal shows a URL at the bottom of your  
screen. Using a computer on the same Wi-Fi network,  
just type the URL into the browser to open the Phone  
Portal home screen.  
2. If your phone is  
connected to a  
Wi-Fi network, it  
shows a URL. Use a  
computer on the  
network to enter the  
URL in a browser. It  
opens the Phone  
Portal home screen.  
Connect Through a USB Cable  
http://###.###.#.###:###  
1. Turn on your phone and  
computer, and connect  
them with a USB-to-micro  
USB cable.  
If your computer needs to  
download drivers for your  
Tip: When your phone’s Wi-Fi is on, it automatically  
reconnects to nearby networks it has used. To turn Wi-Fi  
phone, visit www.motorola.com/support. If a camera  
connection window opens, just close it.  
on or off, touch  
networks > Wi-Fi  
>
Settings > Wireless &  
.
2. Once your computer has the correct Motorola  
If your phone is not connected to a Wi-Fi network, it  
asks you to connect. Touch OK to open the Wi-Fi  
settings screen, then turn on Wi-Fi and touch a network  
to connect.  
drivers, it opens the Phone Portal home page in  
your browser. A Motorola icon  
appears in your  
task bar, in the lower right of your computer  
screen.  
2F. microSD Card and File Transfer  
57  
If you have Motorola Media Link, it may launch instead  
Motorola Media Link  
of Phone Portal. To use Phone Portal, right-click  
your task bar, select “when device connects,” and  
in  
Motorola Media Link lets you transfer music, podcasts,  
videos, and photos between your phone and your  
computer. You can also use it to back up your contacts.  
choose Moto Phone Portal. Disconnect and reconnect  
your phone to launch Phone Portal.  
If you want to connect your phone as a memory card  
rather than using Phone Portal, flick down the status  
Device Tools Help  
Sync toDevice Sync fromDevice  
Music  
Last Sync  
Sync Music from:  
Windows Media Player  
06/14/2011  
bar at the top of your screen, touch USB connection  
,
All Playlists  
Photos  
Last Sync  
Selectted Playlists:  
and choose USB Mass Storage  
.
06/14/2011  
Sunfire(3)  
micro-  
USB  
Videos  
Last Sync  
Never  
Podcasts  
Last Sync  
Never  
3
Songs  
Contacts  
Last Sync  
Never  
Refresh  
Sync  
USB  
PHOTON 4G  
-
Internal Storage  
Capacity:  
9
GB  
Sync music,  
Music  
0.0B  
Photos  
12.4 MB  
Videos  
0.0B  
Podcasts  
0.0B  
Other  
Free  
454.7 MB  
8.5 GB  
photos, videos,  
or podcasts.  
Sync to or from your  
device.  
Start the sync.  
To choose which media types to sync, check the  
boxes on the left side of the Media Link window.  
58  
2F. microSD Card and File Transfer  
To start the sync, click Sync.  
For more information on transferring music with  
Motorola Media Link, see “Transferring Music With  
Motorola Media Link” on page 100.  
Note: You will need to have iTunes installed on your  
computer to transfer podcasts on to your phone.  
For help or to download Motorola Media Link, visit  
www.motorola.com/medialink  
.
2F. microSD Card and File Transfer  
59  
Picture Counter  
2G. Camera  
Scenes  
Effects  
Flash  
Taking Photos (page 60)  
Camera  
Options  
Recording Videos (page 62)  
Photos and Videos Tips and Tricks (page 63)  
Viewing Photos and Videos (page 63)  
Managing Photos and Videos (page 65)  
Front  
Switch to  
Zoom Out Zoom In  
Touch to open Gallery.  
Taking Photos  
Note: Photos can be stored either on your microSD memory  
Take that family photo, and post it online for everyone  
to see.  
card or in the phone’s internal storage. Touch  
Settings > Storage Location to set your default  
storage location.  
>
1. Press and hold  
Camera on the side of the  
phone. Rotate the phone counter-clockwise to  
view the camera screen.  
2. To take the photo, touch the viewfinder to lock the  
focus, and then touch to take the photo.  
Tip: You can also touch  
>
Camera to launch the  
To upload the photo to an online photo album,  
touch the thumbnail in the lower left corner, and  
camera.  
then touch  
. You can set your Quick upload  
album when you upload your first picture.  
60  
2G. Camera  
   
To send the photo in a message or post it online,  
touch  
To delete the photo, touch  
Camera Settings  
.
In the viewfinder, touch  
camera menu and adjust these settings:  
> Settings to open the  
> Delete  
.
Picture Resolution: Adjust for optimal resolution.  
Photo Options  
Video Resolution: Adjust for best resolution for your  
needs.  
You can make adjustments to optimize your shot.  
Touch a button on the right side of the screen to make  
changes (touch the screen to turn on the buttons if  
necessary):  
Exposure: Increase or decrease the amount of  
aperture time.  
Storage Location: Select whether you want your  
photos store on the SD Card or on Internal phone  
Scenes: Adjust for better image capture in different  
environments: Auto Portrait Landscape Sport, and  
,
,
,
storage  
.
more. Touch the screen when finished to return to the  
viewfinder.  
Picture Modes  
Effects: Change photo look: Normal Negative, Black  
,
and White, and more.  
In the viewfinder, touch  
from:  
> Picture modes to choose  
Flash: Set Flash On, Flash Off, or Auto Flash.  
Single shot: Take one photo at a time.  
Front/Back: Switch between the forward facing and  
rear facing cameras  
Panorama: Take multiple photos of wide scenes and  
join them together to make one large image. Use  
Capture Direction to specify how photos will be  
Switch to: Toggle between photo and camcorder  
modes.  
joined: Move up  
Multi-shot: Take several photos in rapid succession  
when you touch and hold  
,
Move right, Move left, Move down.  
.
2G. Camera  
61  
To send the video in a message or post it online,  
touch  
To delete the video, touch  
Recording Videos  
.
> Delete  
.
1. Touch  
>
Camcorder.  
Counter  
Settings  
HD Videos  
HD 1:23;54  
Scenes  
Effects  
You can capture HD-quality videos to watch on an  
HDTV or monitor.  
Video  
Capture  
Settings  
Adjust for  
greater  
creative  
contol.  
To record and HD quality video, be sure to select the  
correct video resolution. From the active camcorder  
Light  
Front  
viewfinder, touch  
> Settings > Video resolution >  
High Definition (720p)  
.
To enhance the video quality, touch Scenes or Effects  
on the right side of the camcorder viewfinder. (You may  
need to touch the screen to see these options.)  
Switch to  
Zoom in or out.  
Go to your  
gallery.  
Video Options  
2. To record the video, touch  
. Touch  
to stop  
the recording.  
You can make adjustments to optimize your video.  
Touch one of the buttons on the right side of the  
viewfinder to make changes (you may need to touch  
the screen to make the buttons appear):  
3. Open your gallery and touch a video to view  
options:  
To play the video, touch  
To upload the video to an online album,  
touch  
.
Scenes: Adjust for better video capture in different  
environments: Everyday Outdoors Concert Narrative  
and Subject  
,
,
,
,
.
.
62  
2G. Camera  
     
Effects: Change video look: Normal  
and White, and more.  
,
Negative, Black  
Viewing Photos and Videos  
Light: Turn a light on or off to adjust for the lighting  
where you are recording.  
Touch  
>
Gallery.  
11:35  
Front/Back: Switch between the forward facing and  
rear facing cameras  
Switch to: Toggle between camcorder and camera.  
Camcorder Settings  
In the viewfinder, touch  
> Settings to open the  
camcorder menu and adjust these settings: Video  
Resolution Storage Location, and more.  
,
View your captured photos &  
videos.  
Photos and Videos Tips and Tricks  
See your online albums (like  
Picasa, Flickr, or Facebook).  
For the clearest photos and videos, clean the lens  
with a soft, dry cloth.  
Camera roll  
See media from DNLA Connected  
devices on your Wi-Fi network.  
My library  
Friends  
Online  
To send a video in a message, set the video  
DLNA servers  
quality to Medium. Touch  
Video resolution > Medium (QVGA)  
To zoom in or out, press the volume keys.  
> Settings >  
.
Go to your friends’  
online albums.  
Sort your photos & videos.  
Touch a folder to display all of its photos or videos.  
2G. Camera  
63  
     
Camera roll: All of the captured photos and videos on  
your camera’s memory.  
To zoom in on a photo,  
touch the screen with  
two fingers and then  
drag them apart. To  
zoom out, pinch your  
fingers together.  
My library: Photos and videos saved on your phone  
or SD card.  
Friends: Your friend’s photos and videos from their  
social networking accounts.  
Online: All photos and videos from your social  
networking accounts.  
SharePhotos and  
Videos  
DLNA Servers: All photos and video stored on DLNA  
servers.  
Tip: Turn the phone sideways for a widescreen view.  
The Gallery first shows photos and videos as  
thumbnails. Scroll through the thumbnails by flicking  
them left or right. Touch a thumbnail to select it for  
viewing or playback.  
Share  
Upload  
Miami, Florida  
Miami, Florida  
When you select a thumbnail, it is enlarged to normal  
viewing size. Videos are paused at the beginning.  
2011-05-05_16-14-29_956  
May 5, 2011  
Touch the play  
and pause buttons on the screen  
Comment  
to control video playback.  
To send your photo in a message or post it online:  
1. Touch Gallery  
2. Touch an image to display it.  
Note: To see the buttons while a video is playing, touch the  
>
.
display.  
64  
2G. Camera  
3. Touch the photo or video to display the options,  
and then touch  
You can choose advanced editing features to resize,  
crop, change the color, or trim video.  
.
4. Choose how you want to share, such as Bluetooth  
,
Deleting Photos and Videos  
Email Text Messaging, and more.  
,
To delete a photo or video, touch and hold a  
Tip: With Photo Sharing, you can post a photo to more than  
thumbnail, and then touch Delete  
.
one social network at the same time.  
To delete multiple files, press  
> Select multiple,  
check the thumbnails, and then touch  
More > Delete  
>
Managing Photos and Videos  
.
1. Touch  
>
Gallery.  
Setting a Photo as Wallpaper, Profile  
Picture, or a Contact Photo  
2. Touch an image to display it.  
3. Touch the photo or video to display options, and  
then touch an option at the bottom. For additional  
options, press  
To set a photo as your wallpaper, profile picture, or  
contact photo, touch and hold a thumbnail, and  
.
then touch Set as  
.
Tip: To copy photos to/from a computer, go to “Connecting  
Your Phone to Your Computer” on page 55.  
Playing a Slideshow  
To play a slideshow, open a picture, and then  
press > More > Slideshow. To stop the  
slideshow, touch the display. To return to the  
gallery, touch  
Editing Photos and Videos  
Touch  
>
Gallery > Camera Roll, select a  
> Edit  
.
picture or a video, and press  
.
Tip: Turn the phone sideways for a widescreen view.  
2G. Camera  
65  
 
Wireless Manager  
2H. Wireless and Network  
Connections  
Manage all your wireless connections: Wi-Fi,  
Bluetooth®, airplane mode, and mobile networks.  
Touch  
>
Settings > Wireless & networks  
Wireless Manager (page 66)  
Using Bluetooth (page 67)  
Connecting With Wi-Fi (page 68)  
Sprint Hotspot (page 70)  
Wireless & network settings  
Airplane mode  
Turn Airplane mode on or off.  
Turn Wi-Fi on or off.  
Disable all wireless connections  
4G  
WiMax Disabled  
Sprint 4G (page 71)  
4G Stats  
4G Properties  
Mobile Networks (page 72)  
Airplane Mode (page 73)  
Wi-Fi  
Turn Wi-Fi on or off.  
Turn on Wi-Fi  
Virtual Private Networks (VPN) (page 73)  
Wi-Fi settings  
Set up & manage wireless access points  
Bluetooth  
Turn Bluetooth on or off.  
Turn on Bluetooth  
Bluetooth settings  
Manage connections, set device name &  
discoverability  
Tethering & mobile hotspot  
Share your phone’s mobile data connection via USB  
or as a mobile Wi-Fi hotspot  
VPN settings  
66  
2H. Wireless and Network Connections  
   
Turning Bluetooth On or Off  
Using Bluetooth  
Touch  
Bluetooth  
>
Settings > Wireless & networks >  
Bluetooth is a short-range communications technology  
that allows you to connect wirelessly to a number of  
Bluetooth devices, such as headsets and hands-free  
car kits, and Bluetooth-enabled handhelds, computers,  
printers, and wireless phones. The Bluetooth  
communication range is usually up to approximately  
30 feet.  
.
Note: To extend battery life, turn Bluetooth power off when not  
in use.  
Tip: Turn off Bluetooth power to  
extend battery life or stop  
connections. To add a quick  
switch, touch and hold a blank  
spot on your home screen, and  
Touch  
>
Settings > Wireless & networks >  
Bluetooth settings  
.
then touch Motorola Widgets > Bluetooth Toggle  
.
11:35  
Bluetooth settings  
Touch to turn on & scan.  
Bluetooth  
Connecting New Devices  
Device name  
MB855  
Note: This feature requires an optional accessory.  
Discoverable  
To connect with a new device, you need to pair with it.  
You only need to do this once for each device. To  
connect again, just turn on the device.  
Make device discoverable  
Touch to re-scan.  
Touch to connect.  
Scan for devices  
Bluetooth devices  
Scanning  
1. Make sure the device you are pairing with is in  
discoverable mode.  
Computer3  
Pair with this device  
Computer4  
Pair with this device  
Note: Refer to the guide that came with the device for details.  
2H. Wireless and Network Connections  
67  
         
2. Touch  
>
Settings > Wireless & networks >  
.
Disconnecting Devices  
Bluetooth settings  
To automatically disconnect your phone from a  
paired device, simply turn off the device.  
3. Touch Bluetooth to turn on and scan. If Bluetooth  
power is already on, touch Scan for devices  
.
To manually disconnect your phone from a paired  
device, touch the device name in the devices list,  
4. Touch a device to connect.  
5. If necessary, touch OK, or enter the device passkey  
(like 0000) to connect to the device. When the  
device is connected, the Bluetooth indicator  
and then touch  
> Disconnect.  
Editing Settings  
appears in the status bar.  
.
Touch  
Bluetooth settings > Device name. Enter a name  
and touch OK  
>
Settings > Wireless & networks >  
Note: Using a mobile device or accessory while driving may  
cause distraction and may be illegal. Always obey the  
laws and drive safely.  
.
Connecting With Wi-Fi  
The Bluetooth Enhanced Audio setting is not  
recommended for older Bluetooth headsets, as it may  
not deliver acceptable sound quality.  
To use a Wi-Fi computer network for even faster Internet  
access:  
Reconnecting Devices  
Touch  
>
Settings > Wireless & networks >  
Wi-Fi settings  
.
To automatically reconnect your phone with a  
paired device, simply turn on the device.  
Note: Your phone's Wi-Fi features and power levels are not  
allowed for outdoor operation in France. To avoid  
unlawful interference with radio signals, do not use the  
Wi-Fi features in France unless you are indoors.  
To manually reconnect your phone with a paired  
device, touch the device name in the Bluetooth  
devices list.  
68  
2H. Wireless and Network Connections  
       
Tip: Turn off Wi-Fi power to extend  
battery life or stop connections.  
11:35  
Wi-Fi settings  
Wi-Fi  
Turn it off and on to search for  
networks. To add a quick switch,  
touch and hold a blank spot on  
your home screen, and then touch Motorola Widgets >  
Touch to turn on & scan.  
Connected to HPD Network  
Network notification  
Open Network  
Notify me when an open network is available  
Wi-Fi Toggle  
.
Secure Network  
Notify me when a secure network is available  
Wi-Fi Search and Connect  
Wi-Fi networks  
HPD Network  
Touch to connect.  
To find networks in your range:  
Connected  
bthomas1  
1. Touch  
>
Settings > Wireless & networks >  
WPS Available, secured with WPA/WPA2 PSK  
Wi-Fi settings  
.
Basilnet  
WPS Available, secured with WPA/WPA2 PSK  
2. Touch Wi-Fi to turn on and scan. If Wi-Fi is already  
on, touch > Scan. Your phone lists the  
zunophoto  
WPS Available, secured with WPA/WPA2 PSK  
networks it finds within range.  
2WIRE074  
Secured with WEP  
Tip: To see your phone’s MAC address or other Wi-Fi details,  
touch  
3. Touch a network to connect.  
4. If necessary, enter Network SSID  
>
Advanced.  
Turning Wi-Fi On or Off  
,
Security, and  
Touch  
Wi-Fi  
>
Settings > Wireless & networks >  
Wireless password, and touch Connect. When your  
phone is connected to the network, the wireless  
.
indicator  
appears in the status bar.  
2H. Wireless and Network Connections  
69  
Setting Up  
Tip: When you are in range and Wi-Fi is on, you will  
automatically reconnect to available networks you’ve  
connected to before.  
Note: Risks can be associated with connecting to the public  
Internet. Your phone allows you to create a Mobile  
Hotspot, which may be accessible by unauthorized  
users. It is highly recommended that you use a  
password other possible steps to protect your  
computer from unauthorized access.  
Sprint Hotspot  
You can set up your phone as a Wi-Fi hotspot to  
provide portable, convenient Internet access for up to 8  
other Wi-Fi enabled devices.  
To add security to your mobile hotspot:  
1. Touch  
Configure Mobile Hotspot  
>
Mobile Hotspot > Mobile Hotspot >  
11:35  
.
Tethering & Mobile Hotspot  
USB tethering  
Turn USB tethering on or off.  
Turn Mobile Hotspot on or off.  
Set up Mobile Hotspot.  
2. Touch a setting to modify it:  
USB connected, check to tether  
Network SSID: Enter a unique name for your  
Mobile Hotspot  
hotspot.  
Mobile Hotspot settings  
Security: Select the type of security you want, and  
Set up & manage Mobile Hotspot  
touch Save Open or WPA2 PSK. Enter a unique  
:
Help  
Wireless password. Other users can access your  
Wi-Fi hotspot only if they enter the correct  
password.  
Note: You need to subscribe to Wi-Fi hotspot service to use  
this feature. Contact Sprint for details.  
Channel: Select a channel that minimizes  
potential interference. You may need to try  
different channels after your hotspot is active for a  
time.  
You cannot use your phone as a Wi-Fi hotspot when  
your phone is roaming.  
70  
2H. Wireless and Network Connections  
 
3. Touch Save when the settings are complete.  
Connect to Sprint 4G Network  
Activating the Hotspot  
Touch  
>
Settings > Wireless & networks >  
4G. The check box will turn green when Sprint 4G  
is enabled.  
Touch  
When your Wi-Fi hotspot is active, other Wi-Fi enabled  
devices can connect by entering your hotspot’s SSID  
selecting a Security type, and entering the correct  
Wireless password  
>
Mobile Hotspot > Mobile Hotspot.  
,
Scan for Sprint 4G Networks  
Touch  
>
Settings > Wireless & networks >  
.
4G Stats > Scan for 4G networks  
.
Sprint 4G  
Tip: To add a quick switch for 4G  
,
touch and hold a blank spot on  
your home screen, then touch  
Sprint 4G provides your device with wireless Internet  
access over greater distances than Wi-Fi and delivers  
data transfer rates of up to 30 Mbps. To connect your  
device to the Sprint 4G network, you need access to a  
Sprint 4G base station.  
Motorola Widgets > 4G Toggle  
.
To add a quick switch for 4G Scan, touch  
and hold a blank spot on your home  
screen, then touch Motorola Widgets >  
4G Scan Now  
.
For more information about the availability of Sprint 4G  
in your area, go to www.sprint.com/coverage  
.
Note: The availability and range of the Sprint 4G network  
depends on your distance from the Sprint 4G base  
station, network coverage in your area, and objects  
through which the signal passes.  
2H. Wireless and Network Connections  
71  
 
Voice Services  
Mobile Networks  
In a few countries where both CDMA and GSM  
networks are present or where multiple GSM networks  
are available, you may have to manually switch to the  
appropriate network to get global data.  
11:35  
Mobile network settings  
Network Mode  
Touch to select network type.  
Touch to set up CDMA roaming.  
Any CDMA  
Roaming settings  
To manually switch the network mode on your  
phone, touch Settings > Wireless &  
networks > Mobile networks > Network Mode and  
select from Sprint Only Any CDMA Any GSM/UMTS  
or Automatic  
CDMA Roaming Settings  
Domestic call, International call  
>
Roaming Guards  
Touch to set up roaming  
guards.  
Provide warning message while in a roaming area  
,
,
,
GSM/UMTS settings  
.
Select network  
Depending on your network, your phone shows  
additional options for network roaming, network  
Operator selection  
Select a network operator  
selection, operator selection, and access point names.  
Allow GSM Data  
Data Roaming  
Access point names  
Data roaming is turned off for your phone. You can turn  
it on to connect to data services when roaming  
globally.  
Touch  
>
Settings > Wireless & networks >  
Mobile networks and select Allow GSM Data or  
CDMA Roaming Settings > Domestic Data or  
International Data  
.
72  
2H. Wireless and Network Connections  
 
Depending on your network, your phone shows  
additional options for network roaming, network  
selection, operator selection, and access point names.  
To turn Airplane Mode off:  
Press and hold to open the Phone Options  
menu and touch Airplane mode  
.
For more information on global roaming see “3E. Sprint  
Worldwide Wireless Service” on page 111  
Note: When you select airplane mode, all wireless services  
are disabled. You can then turn Wi-Fi back on, if  
permitted by your airline. Other wireless voice and data  
services (such as calls and text messages) remain off  
in airplane mode. Emergency calls to your region's  
emergency number can still be made.  
Airplane Mode  
Sometimes you may want to have your phone on, but  
turn off its ability to make and receive calls and other  
transmissions.  
Tip: To add a quick switch for  
Airplane mode, touch and hold a  
blank spot on your home screen,  
then touch Motorola Widgets >  
To set your phone so that it cannot make or receive phone  
calls or transfer data:  
Airplane mode toggle  
.
Press and hold  
Power/Screen Lock to open the  
Phone Options menu and touch Airplane mode  
.
Virtual Private Networks (VPN)  
When in Airplane Mode,  
notifications bar.  
appears in your  
From your phone, you can add, set up, and manage  
virtual private networks (VPNs) that allow you to  
connect and access resources inside a secured local  
network, such as your corporate network.  
2H. Wireless and Network Connections  
73  
       
3. When prompted, enter your login credentials, and  
then touch Connect  
Prepare Your Phone for VPN Connection  
.
Before your phone can connect to a VPN, it must first  
establish a Wi-Fi, 4G, or data connection. For more  
information about setting up and using these  
connections, see “Connecting With Wi-Fi” on page 68  
and “Sprint 4G” on page 71.  
4. Open the Web browser to access resources such  
as intranet sites on your corporate network.  
Disconnecting From a VPN  
1. Flick the status bar down to open the Notifications  
panel.  
Adding a VPN Connection  
1. Touch  
>
Settings > Wireless & networks >  
2. Touch the VPN connection to go back to VPN  
settings, and then tap the VPN connection to  
disconnect from it.  
VPN settings > Basic VPN or Advanced IPSec VPN  
.
2. If you chose Basic VPN, touch Add VPN, select your  
VPN type, enter the VPN information, and then  
press  
Editing a VPN  
> Save.  
1. Touch  
>
Settings > Wireless & networks >  
– or –  
VPN settings > Basic VPN or Advanced IPSec VPN  
.
If you chose Advance IPSec VPN, press  
> New,  
enter the VPN information, and then touch Finish  
.
2. Touch and hold the VPN you want to edit. Touch  
Edit network in the options menu that opens.  
Connecting to a VPN  
3. Make your changes, and then press  
> Save.  
1. Touch  
>
Settings > Wireless & networks >  
Deleting a VPN  
VPN settings > Basic VPN or Advanced IPSec VPN  
.
2. Touch the VPN you want to connect to.  
1. Touch  
>
Settings > Wireless & networks >  
VPN settings > Basic VPN or Advanced IPSec VPN  
.
74  
2H. Wireless and Network Connections  
2. Touch and hold the VPN you want to delete. Touch  
Delete network in the options menu that opens.  
3. Touch Install from SD card, and follow the prompts  
to install the certificate.  
3. When prompted to confirm you want to delete the  
Note: Your network administrator should provide you with the  
security certificates you need. You will need to place the  
certificates on to your phone’s microSD card in order to  
install them on your phone. For more information on  
transferring files on to your microSD card, see “View  
and Transfer Files” on page 56.  
VPN, touch OK  
.
Setting Up Secure Credential Storage  
You may need security certificates to access VPNs.  
Contact your network administrator to see if you need  
any security certificates. If certificates are needed, you  
will need to set up your phone’s secure credential  
storage before attempting to connect to a VPN.  
1. Touch  
>
Settings > Location and security >  
Set password  
.
2. Fill in the password dialogue box, and press OK  
,
and make sure the box next to Use secure  
credentials is checked.  
2H. Wireless and Network Connections  
75  
Section 3  
Sprint Service  
     
with the length of time and priority level of the voicemail  
message.  
3A. Sprint Service:  
The Basics  
Setting Up Visual Voicemail  
To set up Visual Voicemail, see “Setting Up Visual  
Voicemail” on page 4.  
Voicemail (page 78)  
Reviewing Visual Voicemail  
Messaging (page 83)  
Visual Voicemail lets you easily access and select  
which messages you want to review.  
Social Networking (page 86)  
Making a Conference Call (page 87)  
Roaming (page 87)  
1. Touch  
2. Touch a message to review it.  
Note: Press  
>
Voicemail.  
Voicemail  
> Lock to prevent the message from  
accidentally being deleted.  
Visual Voicemail  
Features available while reviewing messages include:  
Visual Voicemail gives you a quick and easy way to  
access your voicemail. Now you can find exactly the  
message you are looking for without having to listen to  
every voicemail message first. This new feature  
periodically goes out to your voicemail, and gathers the  
caller information from the current voicemails. It then  
creates a list with the caller name and number, along  
Timeline provides a visual timeline for the current  
message. Touch and drag this bar to move to  
different points in the message.  
Touch  
Pause to pause the playback. Touch  
Play to resume.  
Call to call the person who left the voicemail  
message.  
78  
3A. Sprint Service: The Basics  
       
Reply to reply to the message. You can then reply to  
the sender or forward the message to anyone with  
an email account or phone number. This allows you  
to send this voicemail message to several recipients  
at the same time. You can tag the reply message for  
both Urgency and Privacy.  
You can navigate through voicemail messages as  
frequently as you like. You can even move to the next  
or previous message before you are finished listening  
to the current one.  
Configuring Visual Voicemail  
To access the voicemail options:  
Touch Send to deliver the new message.  
Speaker Off/On to turn the speakerphone on or off  
during playback. If the speakerphone feature was  
enabled within the Voicemail settings menu, the  
speakerphone will always be automatically enabled  
during voicemail playback.  
1. Touch  
>
Voicemail  
.
2. Press  
and select from the following:  
Compose to compose a new voicemail message.  
Play all new to listen to all new messages.  
Delete to delete the current voicemail message.  
touch OK to confirm the deletion.  
Undelivered to list all undelivered voicemail  
messages.  
Delete to delete selected messages from your  
current list of available voicemail messages.  
Listen to Multiple Voicemail Messages  
When you are done listening to a voicemail message,  
you can easily listen to other messages without  
returning to the main voicemail screen.  
Search to search through voicemail messages for  
keywords.  
Settings to configure your voicemail application  
settings.  
After listening to a voicemail, flick the screen left or  
right to move to the previous or next message. (It  
will begin playing automatically.)  
To access a voicemail message’s options:  
1. Touch Voicemail  
>
.
3A. Sprint Service: The Basics  
79  
2. Touch a voicemail message, press  
, and select  
Touch Notifications to determine how you are  
notified of new voicemails. Choose from:  
from the following:  
Notifications Select ringtone, and Vibrate.  
,
Lock/Unlock to prevent deletion of the selected  
voicemail message.  
Touch Pictures to replace the default Visual  
Voicemail message icon with a specific Contacts  
entry’s image. This image is pulled fro the entry’s  
Contacts details.  
Text message to create and deliver a new text  
message to the sender’s phone number.  
Reply to reply to the voicemail. You can reply to  
the sender or forward it to anyone with an email  
account or phone number. This allows you to  
send this voicemail message to several recipients  
at the same time.  
Touch Speakerphone to automatically activate the  
speakerphone when you review your Visual  
Voicemail.  
Touch Change greeting to adjust your voicemail  
greeting.  
Forward to forward the voicemail to another  
recipient.  
Touch From name to enter a name or a number  
that is attached to your outgoing voicemails as  
part of an identification string.  
Add to contacts to add the sender’s phone  
number to your Contacts list.  
Touch Check for upgrade to search for an  
upgrade to your visual message software.  
Configuring Visual Voicemail Settings  
The Visual Voicemail settings menu lets you access  
settings for notifications, pictures, greetings, and more.  
Touch About Voicemail to view information about  
the Visual Voicemail application, such as the  
version.  
1. Touch  
>
Voicemail  
.
Note: Voicemail settings can also be accessed by touching  
Settings > Call settings > Voicemail  
2. Press  
> Settings and select from the following:  
>
settings  
.
80  
3A. Sprint Service: The Basics  
3. Touch OK to connect to the Sprint voicermail  
system. Follow the prompts to change your current  
greeting.  
Automatically Enable the Speakerphone  
Every time you access a message from your Visual  
Voicemail list, you can configure your phone to  
automatically turn on the speakerphone so you can  
clearly hear the message.  
Edit the From Name via the Voicemail Menu  
From your Visual Voicemail menu, you can quickly  
change the name or number attached to your  
voicemail messages.  
1. Touch  
>
Voicemail  
.
2. Press  
> Settings > Speakerphone to activate  
the feature. You will se a green check mark on the  
right.  
1. Touch  
>
Voicemail  
.
2. Press  
> Settings > From name  
.
To deactivate the speakerphone, touch  
Speakerphone again. The check mark will be  
grayed out.  
3. Touch the existing identification field and enter a  
new identifying name or number (used to identify  
you to recipients of your voice messages).  
Changing Your Main Greeting via the Voicemail  
Menu  
4. Touch OK to save your information.  
Your main greeting can be changed directly via the  
Visual Voicemail system. This direct access saves you  
from having to navigate within the voicemail menu.  
1. Touch  
>
Voicemail  
.
2. Press  
> Settings > Change greeting  
.
3A. Sprint Service: The Basics  
81  
Traditional Voicemail  
Note: Your device accepts messages even when it is turned  
off. However, your devices notifies you of new  
messages only when it is turned on and you are in a  
Sprint service area.  
Setting Up Your Voicemail  
To set up traditional voicemail, see “Setting Up  
When you are roaming off the Nationwide Sprint  
network, you may not receive notification of new  
voicemail messages. sprint recommends that you  
periodically check your voicemail by dialing 1 + area  
code + your wireless phone number. When your  
voicemail answers, touch [Star Key] and enter your  
password. Roaming rates apply when you access  
voicemail while roaming off the Nationwide Sprint  
network.  
Traditional Voicemail” on page 5  
.
Voicemail Notification  
Your phone alerts you to new messages in several  
ways:  
By sounding the assigned ringer type.  
By displaying  
within the Notifications area of the  
Status bar when a new unheard voicemail message  
is received.  
Retrieving Your Voicemail Messages  
By blinking the notification light.  
When you have a new voicemail,  
of your screen. To hear the message, touch  
Contacts, and then touch and hold  
shows at the top  
Dialer >  
.
1
Tip: If you have a shortcut on your home screen, just touch  
Voicemail to retrieve your voicemail. To add the  
shortcut, touch and hold an empty spot on a home  
screen and select Shortcuts > Applications >  
Voicemail  
.
82  
3A. Sprint Service: The Basics  
   
If you need to change your voicemail number,  
touch Settings > Call settings >  
Voicemail settings  
Messaging  
>
.
View your text, IM, and email messages all in one  
place.  
Using Another Phone to Access Messages  
1. Dial your wireless access phone number.  
View Your Inbox  
*
2. When your voicemail answers, press  
.
Touch  
>
Messaging > Universal Inbox.  
3. Enter your password.  
11:35  
Check for  
Universal Inbox (15)  
Messages Now  
Christine Fanning  
UPDATE: Presentation has been  
rescheduled at 11:30 instead!  
11:34 M  
Create Message  
Message Type  
11:03 AM  
Christine Fanning  
Presentation tomorrow has beemoved  
to noon in main conference rom.  
Jeff Cook  
Email with Attachment  
Paris Photos!  
10:23 AM  
Touch to open a  
message. Touch &  
hold to move,  
10:11 AM  
Heather Connor  
Movie night, my pick is Younger han Ever  
delete, & more.  
9:53 AM  
Ravi Thakkar  
Funny Video!  
9:22 AM  
Christine Fanning  
Call me once you have reviewed the n...  
Tip: To see more messages, flick or drag up.  
3A. Sprint Service: The Basics  
83  
   
Reading and Replying to Messages  
Creating Messages  
Touch  
>
Messaging > Universal Inbox  
.
1. Touch  
>
Messaging >  
.
Note: Universal Inbox shows all of your messages together  
— text, email, and social networking messages. To  
show only one type of message, touch a message  
2. Choose a message type, such as Text message or  
Facebook. Then, enter the recipient and message.  
In text messages and emails, touch  
such as Insert... or Insert smiley  
for options  
account type instead of Universal Inbox  
.
.
To open a text message or social networking  
message and all of its replies, touch it.  
Sending and Receiving Attachments  
To reply to a message, just open it and enter your  
response in the text box at the bottom.  
To send a file in a message, begin a new message  
and touch > Insert  
.
To forward a text message, touch and hold a  
message in the conversation, and then touch  
When you receive a message with an attachment,  
open the message and touch the file name to  
download it. Then, touch the name again to open it.  
Some file formats can be converted to HTML for faster  
Forward message. For email, touch  
to choose  
a reply or forward option.  
viewing, and your phone will show Get HTML version  
.
To open options, touch and hold a message.  
While viewing the attachment, touch it to save it, share  
it, and more.  
Note: Try the Messages widget in “Widgets” on page 21.  
Tip: To send and receive large attachments faster, use Wi-Fi.  
See “Connecting With Wi-Fi” on page 68.  
84  
3A. Sprint Service: The Basics  
 
Setting Up Messaging  
Email  
To add other messaging accounts, touch  
Settings > Accounts > Add account  
>
The first time you turned on your phone (see page 2),  
you were prompted to log in to your Gmail™ account.  
You can add any other email account that you set up.  
.
Corporate Sync is for Exchange server work email  
accounts. Enter details from your IT administrator.  
To add other email accounts to your Messaging widget  
and Universal Inbox, touch  
>
Messaging >  
,
Tip: You might need to enter your domain name with your  
and then touch Manage accounts > Add account. On  
the Setup accounts screen, touch Email or Corporate  
Sync and enter your email account information.  
user name (like domain/username).  
Email is for most personal email accounts. For  
account details, contact the account provider.  
Instant Messages  
You can also add social networking accounts  
such as Facebook  
more from the Setup accounts page.  
,
LinkedIn, Twitter, MySpace, and  
To send and receive messages, use an instant  
messaging app or your browser. Your device comes  
preloaded with Google Talk™. You can also download  
an instant messaging app from the Android Market.  
To change your settings, touch  
>
Messaging > , and then touch:  
Manage accounts to add or remove an account.  
Google Talk  
Edit Universal Inbox to choose which accounts  
Google Talk instant messaging lets you chat via text,  
video, or audio with other Google Talk users on  
phones or the Web.  
show messages in the Universal Inbox  
.
Messaging settings to set the notification and other  
options for each account type.  
3A. Sprint Service: The Basics  
85  
     
Touch  
>
Talk  
.
download the app, you’ll see it in the app menu. See  
“App Menu” on page 20.  
Touch to change your online status message.  
If you don’t see an app for your IM provider, you can  
t
p
:
/
/
w
w
w
use your Web browser. Touch  
then enter your provider’s Web address. Once you’re  
there, follow the link to sign in.  
>
Browser, and  
Touch to  
change your  
picture.  
Touch to change  
your status.  
heatherconnor  
Offline  
Note: Your IM options will depend on your IM provider. To  
browse instant messaging apps from your computer,  
go to www.android.com/market.  
jeffcook  
Busy  
Friends list  
ravithakkar  
Touch a contact  
to chat with a  
friend.  
Available  
Social Networking  
scottwilke  
Available  
Your Social Networking Account  
taylormalloy  
Online  
status:  
Available  
Idle  
Busy  
Offline  
Offline  
Integrate and sync all of your contacts, emails, and  
social networking sites. No opening and closing apps  
and menus. Just touch the Social Networking and  
Social Status widgets.  
When you sign into social networking accounts, you’ll  
see your friends and contacts in your Contacts list, and  
your status and updates can appear in Social Status  
and Social Networking widgets.  
Android Market also offers other instant message apps:  
To download and use an instant messaging app,  
touch Market > Apps > Communication, and  
>
then choose an app for your provider. Once you  
86  
3A. Sprint Service: The Basics  
 
Twitter and MySpace messages will always appear as  
“read” on your phone, but your phone notifies you  
when you receive a new message.  
Making a Conference Call  
With 3-way calling, you can talk to two people at the  
same time. When using this feature, the normal airtime  
rates will be charged for each of the two calls.  
Adding Accounts  
You can add your Facebook MySpace, Twitter or other  
,
To start a conference call, call the first number.  
After the call connects, touch Add Call. Dial the next  
number, or select it from contacts or favorites.  
accounts to Social Networking. If you do not have  
accounts on these sites, visit their websites to set them  
up.  
When the next number answers, touch Merge  
.
Touch  
> Accounts > Add account.  
Roaming  
To add an account, touch it. Then enter your user  
name and password for that account.  
Roaming Icon  
Editing and Removing Accounts  
Your phone lets you know when you’re off the  
Nationwide Sprint Network. Anytime you are roaming,  
the phone shows the roaming icon ( ).  
Touch  
> Accounts.  
Touch and hold an account, and then touch and hold  
Open account to edit it, or touch Remove account to  
remove it along with all of its contacts and messages.  
Setting Roam Mode  
Note: You cannot remove the Google account you used or  
Control your roaming capabilities.  
created when you set up your phone.  
Touch  
Mobile networks, and then make selections under  
CDMA Roaming Settings  
>
Settings > Wireless & networks >  
.
3A. Sprint Service: The Basics  
87  
         
Call Guard  
Data Roam Guard  
Your phone has two ways of alerting you when you are  
roaming off the Nationwide Sprint Network: the  
onscreen roaming icon and Call Guard. Call Guard  
requires an extra step before you can place or answer  
a roaming call. (This extra step is not required when  
you make or receive calls on the Nationwide Sprint  
Network.)  
Depending on service availability and roaming  
agreements, your phone may be able to access data  
services while roaming on certain digital systems. You  
can set your phone to alert you when you are roaming  
off the Nationwide Sprint Network and try to use data  
services such as messaging.  
Note: Data Roam Guard is turned off by default on your  
To turn Call Guard on or off:  
phone.  
1. Touch  
>
Settings > Wireless & networks >  
To set your Data Roam Guard notification:  
Mobile networks > Roaming Guards  
.
1. Touch  
>
Settings > Wireless & networks >  
2. Check or uncheck options under Domestic  
Roaming and International Roaming  
Mobile networks > Roaming Guards  
.
.
2. Check or uncheck Data Guard under Domestic  
Data and International Data  
Note: Call Guard is turned off by default on your phone.  
.
Voice dialing is not available when you are roaming  
with Call Guard enabled.  
To use data services when Data Roam Guard is active:  
When a notification appears informing you that  
data roam charges may apply, touch Roam to  
connect.  
Note: If the Call Guard feature is set to On, you need to take  
extra steps to make and receive roaming calls.  
88  
3A. Sprint Service: The Basics  
   
11:35  
Google  
Web Images Local News more  
Touch a link to  
select it. Touch  
and hold for more  
options.  
See places near: Chicago  
-
uate  
Touch  
browser options.  
for  
   
Select Web Links  
Options  
More  
application developer sreern  
source/android.com/ - Options  
When you touch a link,  
your phone outlines it and  
goes to that page. If you  
touch and hold the link,  
Show browser options, such as  
Add bookmark Find on page Save  
page Select text Page info Share  
page Downloads, and Settings  
,
,
Android Community - Tracking the Android  
Platform  
,
,
,
,
.
your phone shows options, such as Open in new  
window  
.
Going to a Specific Website  
Browser Options  
To go to a particular website by entering a Web address  
(URL):  
Press  
to see browser options:  
Touch the address bar, enter a Web address, and  
touch Go  
Options  
.
New Window  
Open a new browser window.  
(Becomes “Windows” when more  
than one are open.)  
Note: Not all websites are viewable on your phone.  
Creating a Bookmark  
Bookmarks  
Windows  
Add delete and manage  
bookmarks.  
Bookmarks allow you to store the address of your  
favorite websites for easy access at a later time.  
View the browser windows that are  
currently open.  
1. Press  
> Bookmarks > Add.  
Refresh  
Reload the current page.  
Back/Forward  
Navigate to previously viewed  
pages.  
90  
3B. Web and Data Services  
       
2. Confirm or edit the bookmark title, and then  
touch OK  
Zoom  
.
www.google.com: Google  
Zoom  
Note: Bookmarking a page does not store the page contents,  
To zoom in or out, pinch  
two fingers together or  
apart.  
just its address.  
Some pages cannot be bookmarked. Whether a  
particular Web page may be marked is controlled by its  
creator.  
www.google.com: Google  
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hours ago  
The idon't ad campaign pits the Android-based Droid head-to-head  
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»
Accessing a Bookmark  
1. Press  
> Bookmarks.  
Android Market  
2. Touch a bookmark to open the Web page.  
Reloading a Web Page  
Note: You must set up a Gmail account (see “Setting Up Your  
Phone” on page 2) in order to buy and download apps  
from the Android Market.  
Press  
> Refresh at the bottom of the screen. (The  
browser will reload the current Web page.  
Touch  
>
Market.  
Get all the fun games and cool apps you want! Android  
Market™ provides access to applications created by  
developers worldwide, so you can find the app you  
want. If you need help or have questions about Android  
Market, touch  
> Help.  
3B. Web and Data Services  
91  
       
Browsing and Installing Apps  
Tip: To reinstall any downloaded items, touch  
Market  
>
.
Scroll to and touch the app you want to install.  
Then, touch Install (if app is free) or Buy  
.
Downloading Apps  
If an app you are downloading requires access to your  
data or control of functions on your phone, you’ll be  
asked to give your permission. After selecting Install  
the app will download. After selecting Buy, you may be  
asked to sign in to an additional Google™ account.  
Sign in and select Purchase now to proceed. Follow the  
on-screen instructions. To see the download progress,  
open the notifications window.  
WARNING: Apps downloaded from unknown sources can  
include spyware, phishing, or viruses that affect  
your phone, phone performance, and personal  
data. For security, download apps only from  
,
trusted sites like  
Market.  
To download apps:  
1. To download apps from any Web page, you will  
After you download an app, the icon for that app  
appears on the App menu. (See “App Menu” on  
page 20.)  
need to grant your phone permission to download  
apps from unknown sources. Touch  
>
Settings > Applications > Unknown sources  
.
h
t
t
p
:
/
/
w
w
w
Managing and Restoring Apps  
2. To launch the browser, touch  
Browser.  
1. Touch  
>
Settings > Applications > Manage  
3. Find the app you want to download and touch the  
download link.  
applications  
.
2. Touch an app in the list, and then touch Uninstall  
(for apps you downloaded), Clear cache, or other  
options.  
Note: Downloaded apps are stored in your phone’s memory.  
92  
3B. Web and Data Services  
   
Manage Your Downloads  
YouTube  
To view files or apps you’ve downloaded,  
touch Browser >  
h
t
t
p
:
/
/
w
w
w
Touch  
>
YouTube  
.
> More > Downloads  
.
To clear your download history, touch  
list. To cancel, touch  
> Clear  
Search  
> Cancel all downloads  
.
Record Video  
Touch to play video.  
Touch  
for options.  
3B. Web and Data Services  
93  
 
YouTube™ lets you share videos with YouTube users  
everywhere. You don’t need a YouTube account to  
browse and view videos.  
Your YouTube Account  
Log In or Create Account  
Note: If you don’t have a YouTube account, visit  
www.youtube.com to find out more. To create an  
account or sign in, go to “Your YouTube Account” on  
page 94.  
>
YouTube, then press  
>
My Channel  
.
2. To create your YouTube account, touch Add  
account  
If you already have a YouTube account, enter your  
username and password and touch Sign in  
.
Watch Videos  
.
See popular video categories, like Featured Most  
,
3. For a new account, enter a username, complete  
the fields, and then touch I accept  
viewed, and Top rated. Touch a category, then touch the  
video to start playing it. To see more video categories,  
.
touch  
touch  
> Categories. To see a video in high quality,  
> Settings > High quality on mobile  
Upload Videos  
.
1. Touch  
>
YouTube, then press  
> Upload.  
Search for Videos  
2. Touch the video you want to upload. You can  
change the video title, description, set the access,  
and add tags.  
1. Touch  
Search  
>
YouTube, and then touch  
>
.
3. Touch Upload  
.
2. Enter text and then touch Search.To clear your  
search history, touch > Settings > Clear search  
history  
.
94  
3B. Web and Data Services  
 
Read Books  
Google Books  
Touch a book to open it. While reading the book, turn  
the pages by flicking them.  
Touch  
>
Books.  
11:35  
Touch a book to open it.  
Flick to turn the page.  
To browse and select books, touch Get eBooks  
.
Browse by category, or touch and search for a title  
or author. Touch a book to view ore information about  
it.  
Touch  
options.  
for  
Touch Get Sample to get a free sample. To buy a book,  
touch the displayed price. After you confirm the  
purchase, the book is added to your library.  
Press  
and other options.  
to see the book’s table of contents, settings  
Flick left and right to see more books in your library.  
Tip: When you touch the book again on the Books home  
screen, the book opens to the last page you read.  
3B. Web and Data Services  
95  
 
Music  
3C. Entertainment:  
TV and Music  
With the music application, you can listen to music  
stored on your phone, Internet radio, podcasts, or FM  
radio.  
11:35  
Music (page 96)  
Connections (page 103)  
Digital Living (page 103)  
Sprint Entertainment Options (page 105)  
Recommended song  
The Downtown Fiction  
When You're Around  
about a minute ago  
Listen to and download  
podcasts.  
My library  
Podcasts  
FM radio  
Listen to FM Radio.  
Internet radio  
Listen to Internet  
radio.  
Music stored on your phone.  
96  
3C. Entertainment: TV and Music  
     
Open your music library, and then select what to play.  
1. Touch Music > My library  
2. To select a library view, touch the current view type  
at the top and then touch a view (Artists Albums  
Songs Playlists, or Genres). Touch the song or  
playlist you want to play. Or, touch  
Play Music  
>
.
1. Touch a song or playlist to start playing music.  
11:35  
Recommended Song  
Jon Levy  
Makes Me Better  
,
,
1 of 5  
,
The Downtown Fiction  
When You're Around  
> Shuffle all to randomly play all your songs, or  
The Downtown Fiction (EP)  
touch Search to find a song.  
Artist Information  
11:35  
Categories  
Artists  
Touch to list songs, albums,  
artists, or playlists.  
Da’zoo  
3 songs  
Irina Bjorklund & Peter Fox  
2 songs  
Rewind/Skip to previous  
Play/Pause  
Jon Levy  
3 songs  
Fast Forward/Skip to next  
Playlist  
Lisa Palleschi  
324 songs  
Phonograph  
34 songs  
In Town  
Stephanie Delk  
16 songs  
Create Playlist  
Tip: When a song is playing, you can add it to a playlist by  
touching > More > Add to playlist  
.
3C. Entertainment: TV and Music  
97  
2. Use these music player controls:  
2. When you see  
playing. Flick down to see details. Touch the song  
to return to the music controls.  
in the status bar, a song is  
Play/pause: touch  
/
.
Previous/next: touch  
/
.
3. To turn off your music, touch  
.
Fast forward/rewind: touch and hold  
View playlist: touch  
/
.
Playlists  
.
Shuffle: touch  
>
.
.
To add a song from the music library to a playlist,  
touch and hold the song then touch Add to playlist  
.
Repeat: touch  
>
Choose an existing playlist, or touch Create playlist  
to create one.  
Volume: press the side volume buttons.  
Manage speakers: touch > More > Settings >  
Audio effects  
To add a song to the playlist you're playing, press  
.
> Add to playlist in the music player.  
Add to playlist: touch  
> More > Add to playlist  
.
To edit, delete and rename playlists, touch and  
hold the playlist in the music library.  
Set as ringtone: touch  
> More > Use as ring  
tone  
.
Delete: touch  
> Delete.  
Setting Up Music  
Note: Not all options are available from all music player views.  
What music transfer tools do I need?  
Hide, Wake, Turn Off  
To put music on your computer and then load it on  
your phone, you need:  
1. Touch  
to use another app. Your music  
Microsoft® Windows® PC or Apple™ Macintosh™.  
USB data cable (included with your phone).  
microSD memory card.  
continues to play.  
98  
3C. Entertainment: TV and Music  
Your music is stored on your memory card. Your  
phone supports removable microSD memory cards  
up to 32GB capacity. To make sure your memory  
card is installed, go to “Inserting the microSD Card”  
on page 52.  
Getting Music  
Note: Copyright — do you have the right? Always follow the  
rules. See “Content Copyright” on page 138.  
You can transfer music from your computer to your  
phone by using a USB connection. Music files can be  
transferred to your phone by copying them, syncing  
with Windows Media Player, or using Motorola Media  
Link.  
Tip: To see the available memory on your memory card,  
touch  
>
Settings > SD card & phone storage.  
What audio file formats can I play?  
Your phone can play many types of files: AAC, AMR,  
MP3, WAV, WMA, AAC+, and MIDI.  
Copying Music Files to Your Phone  
For more information on transferring music files, see  
“Connecting Your Phone to Your Computer” on  
page 55.  
Note: Your phone does not support DRM-protected files.  
What headphones can I use?  
Syncing With Windows Media Player  
Your phone has a 3.5mm headset jack for wired stereo  
listening. You can go wireless with Bluetooth® stereo  
headphones or speakers. (See “Using Bluetooth” on  
page 67.)  
1. Use the supplied USB cable to connect your  
device to an available USB port on your computer.  
2. Flick the status bar down and touch USB  
Connection > Windows Media Sync  
.
3. Open Windows Media Player and drag and drop  
your music into the Sync list.  
4. Click Start Sync  
.
3C. Entertainment: TV and Music  
99  
 
To transfer music with Motorola Media Link:  
Transferring Music With Motorola Media Link  
1. Use the supplied USB cable to connect your  
device to an available USB port on your computer.  
Once the correct Motorola drivers have been  
installed on your computer, Motorola Media Link  
will start.  
Motorola Media Link lets you transfer music files from  
Windows Media Player or iTunes. Before you can  
transfer music, you will need to create playlists with the  
music you wish to transfer.  
Select Music.  
Device Tools Help  
Sync toDevice Sync fromDevice  
Music  
2. Make sure the Sync to Device tab is selected, and  
Music has a check mark next to it.  
Last Sync  
Sync Music from:  
Windows Media Player  
06/14/2011  
Choose music  
player to sync  
with.  
All Playlists  
Photos  
Last Sync  
06/14/2011  
Selectted Playlists:  
3. In the Sync to Device tab, make sure Sync Music  
from is selected, and select either Windows Media  
Player or iTunes from the drop down box to the  
right.  
Sunfire(3)  
Videos  
Last Sync  
Never  
Podcasts  
Last Sync  
Never  
3
Songs  
Contacts  
Last Sync  
Never  
4. You can select to sync all playlists, or selected  
playlists. If you choose to sync selected playlist,  
choose the playlists from the list.  
Refresh  
Sync  
PHOTON 4G - Internal Storage  
Capacity:  
9
GB  
Music  
0.0B  
Photos  
12.4 MB  
Videos  
0.0B  
Podcasts  
0.0B  
Other  
Free  
454.7 MB  
8.5 GB  
5. Click Sync to transfer the music to your phone.  
Sync to or from your device.  
Start the sync.  
The first time you use you the music player, you will be  
prompted to install Motorola Media Link from your  
phone. You can also download Motorola Media Link  
from www.motorola.com/medialink  
.
100  
3C. Entertainment: TV and Music  
 
Podcasts  
Internet Radio  
You can also listen to Internet radio with your phone.  
Listening to Podcasts  
11:35  
You can listen to Podcasts with your phone.  
Recommended Song  
Jon Levy  
1. Touch  
2. Select from Subscribed  
Played Featured Podcasts, or Browse Podcasts, and  
>
Music > Podcasts  
.
Makes Me Better  
1 of 6  
,
Downloaded  
,
Recently  
Big Radio - Country Rock  
Stephanie Delk  
Add to Favorites  
Artist Information  
,
Burning Bright  
then select a podcast or search through categories  
to find the podcast you want.  
3. To begin playing a podcast episode, touch it.  
Subscribing to Podcasts  
To subscribe to a podcast, touch it to open it, and  
then touch the star in the upper right screen  
corner.  
Create Playlist  
Play/Pause  
Downloading Podcast Episodes  
To download a podcast episode, open it and then  
press > Download  
Favorites  
.
1. Touch  
2. Select from Favorite stations  
stations Recently played  
>
Music > Internet radio  
.
,
Recommended  
,
,
Top genres, or Browse  
3C. Entertainment: TV and Music  
101  
stations, and then select a station or search  
through categories to find the station you want.  
FM Radio  
You can use your phone to listen to over-the-air FM  
3. To begin listening to a station, touch it.  
radio stations.  
11:35  
Favorite Stations  
avor es  
F
it  
To add a station to Favorite stations, touch a station  
to open it, and then touch the star in the upper  
right screen corner.  
Touch start to add  
station to favorites.  
1.5  
103.5  
KCZU  
K
0
Drag finger across  
dial to tune station.  
8.0 .5 10  
Play/Stop Radio  
Seek Previous/Next  
102  
3C. Entertainment: TV and Music  
To listen to FM radio:  
Touch Music > FM radio.  
An optional LapdockTM opens the webtop application  
and includes a display, full keyboard, and touchpad.  
>
An optional HD Station opens the webtop application  
and lets you connect your HDMI display, keyboard,  
and mouse.  
Note: You must plug in a wired headset to listen to FM radio.  
The headset acts as the phone’s antenna.  
You can do more with other docks too:  
Finding a Station  
A Standard Dock shows an alarm and shortcuts you  
can set for each dock, plus it lets you connect  
headphones or speakers.  
To tune into a station, drag your finger across the  
dial.  
Station Presets  
A Vehicle Dock shows shortcuts you can set to  
maps, navigation, and Internet services like voice  
search and radio.  
The first time you use the FM radio, you phone will  
prompt you to scan for radio stations. All stations found  
are automatically added to your presets.  
Digital Living  
To add a station to your station presets, touch the  
star in the upper right corner of the station listing.  
Note: Copyright — do you have the right? Always follow the  
rules. See “Content Copyright” on page 138.  
Connections  
HD Viewing  
The MOTOROLA PHOTON 4G has a dual core 1GHz  
processor, 1GB of RAM, and 16GB of internal memory.  
You can create your own HD videos (see “HD Videos”  
on page 62) to view on your widescreen HDTV or  
monitor.  
You can share media over a DLNA wireless  
connection. Or:  
3C. Entertainment: TV and Music  
103  
   
1. Adjust the viewable area that is displayed on the  
HDMI screen by touching Settings >  
HDMI  
Webtop Application  
>
.
Note: Use of the webtop application requires accessories. To  
purchase these accessories, please visit  
2. Connect an HDMI cable from the HDMI port on  
your phone (see “Your Phone” on page 10) to an  
HDMI port on the TV monitor.  
www.sprint.com or your local Sprint retail store.  
Connect the Webtop Application  
Mirror Mode  
The webtop application lets you browse, or use Web  
apps, on a large screen in a full Firefox browser. Create  
and share documents, spreadsheets, and  
Connect your phone to your TV, monitor, or projector  
so you can view and interact with your phone on the  
big screen. Show off your photos, videos, and  
downloaded movies. Enjoy the big screen for gaming,  
movies, the Web, and more. Just attach an HDMI cable  
to your phone and plug it into your big screen.  
presentations, with online tools like Google Docs.  
1. Connect your phone to a TV or computer monitor  
with an HDMI cable or the HD Station.  
– or –  
Note: You cannot play DRM-protected files in mirror mode.  
Connect your phone to the Lapdock.  
2. Choose webtop  
.
When you’re done using the webtop application, just  
disconnect your phone from the cable or dock.  
104  
3C. Entertainment: TV and Music  
 
You can open multiple Firefox browsers  
In the top right of the screen, you’ll see icons for  
status and Settings  
.
Control the Webtop Application  
If you connect your phone to a TV or computer with an  
optional HD Station, you can connect your HDMI  
display, plus your USB keyboard and mouse. An  
optional Lapdock includes a full display, keyboard, and  
touchpad.  
.
For help in the webtop application, open  
Settings > Help in the top right of the screen.  
Sprint Entertainment Options  
Optional Lapdock or  
HD Multimedia Dock  
Sprint Music Plus  
Lapdock display, TV, or Monitor  
In addition to the Music application, your phone offers  
Sprint Music Plus, an all-in-one music store and player  
for full songs, ringtones, and ringback tones.  
Touch  
>
Sprint Music Plus.  
Mobile View  
Touch My Library to access all of your music,  
including items you have purchased or loaded  
onto your phone’s microSD card.  
App Tray  
Full Desktop Browser  
Touch Downloads to access your list of  
downloaded music.  
To navigate the webtop application display:  
Touch Music Store to access the music store,  
where you can search for, sample, and purchase  
DRM-free music.  
In the Mobile View window, you can open your  
phone apps.  
At the bottom of the screen, you’ll see App Shortcuts.  
3C. Entertainment: TV and Music  
105  
   
Touch Ringtone Store or Ringback Tone Store to  
find and purchase new ringtones and ringback  
tones for your phone.  
channels of news, entertainment, weather, sports, and  
streaming music.  
1. Touch  
2. In the top bar, touch Home  
Movies, or Shop to find what you want to watch.  
>
Sprint TV & Movies.  
For more information, touch  
About  
> More > Help &  
,
Live TV  
,
On Demand,  
.
For quick access, touch a featured item in the  
center of the screen or select a live option in the  
bottom bar.  
Sprint Radio  
Listen to streaming music through your phone’s Sprint  
Radio app.  
Visit sprint.com/tvguide for more information on  
channels and pricing.  
Touch  
>
Sprint Radio.  
Touch Sprint Radio > Go to browse by genre,  
region, or features. Sprint Radio Extra (available by  
subscription) offers additional features, music,  
videos, and more.  
Additional Lifestyle Features  
You can also access exclusive Sprint content through  
options such as NASCAR Sprint Cup Mobile (touch  
Touch FM Tuner > Go and plug in headphones to  
listen to live FM radio stations.  
>
NASCAR).  
Note: You must plug in a wired headset to listen to FM radio.  
The headset acts as the phone’s antenna.  
Sprint TV and Movies  
Live TV and video on demand. Complete episodes and  
clips of your favorite primetime shows. Over 50  
106  
3C. Entertainment: TV and Music  
     
Google Maps™  
3D. GPS Navigation  
Where am I? Where do I want to go? Don’t worry — let  
Google Maps™ find out for you.  
Touch  
>
Maps.  
otha
11:35  
Google Maps™ (page 107)  
Find places.  
chicago, il  
Google Maps Navigation (page 109)  
Google Latitude (page 109)  
ee
94  
Center the  
map on your  
current  
HHiigghhllaanndd PPaarrkk  
GGrroovvee  
TeleNav GPS Navigator (page 110)  
NNoorrtthhbbrrooookk  
location.  
ghts  
EEvvaannssttoonn  
Change the  
view by  
adding  
DDeess PPllaaiinneess  
ElmwooChicago, IL  
Park  
AAddddiissoonn  
layers.  
Oak Park  
EEllmmhhuurrsstt  
29
CCiicceerroo  
LLaa GGrraannggee  
Chicago  
94  
294  
Oak Lawn  
90  
Touch  
options.  
for  
Search  
Directions  
Starred Places  
G
3
Join Latitude  
Clear Map  
More  
3D. GPS Navigation  
107  
   
3. Touch the location you’re searching for in the  
results list.  
Note: This feature is not available in all areas. Check with  
Sprint for details.  
Get Directions  
Google Maps opens in “Map mode”. To learn more  
about the different map modes, see “Select Map  
Mode” on page 108.  
1. Press  
2. Enter a starting point address or touch  
select My current location Contacts, or Point on  
map  
3. Enter an end point address, or touch  
Contacts or Points on map  
> Directions.  
and  
Set Your Location Sources  
,
.
Set your phone to determine your location using GPS  
satellite signals (highly accurate, but uses battery  
power) or using the mobile network (less accurate, but  
conserves battery power).  
and select  
.
4. Select your mode of transport (car, public transport  
or walk), and then touch Go. Your directions are  
shown as a list. To view your directions on a map,  
Show on map. To have your phone provide turn by  
To set your location source, touch  
Settings > Location & security > Use GPS  
satellites and/or Use wireless networks  
>
.
turn driving directions, touch Navigate  
5. When you have finished, touch Layers > Clear  
map  
.
Find Any Location  
1. Press  
2. Enter text in the search box, like an address,  
business, or city, then touch  
> Search.  
.
Select Map Mode  
.
Touch  
Layers to select from Map (standard  
Tip: If it’s an address you have visited before, select from the  
map view), Satellite (map with photos), Traffic (map  
with traffic conditions).  
list shown.  
108  
3D. GPS Navigation  
Touch  
selections.  
Layers > Clear Map to clear your  
Google Latitude  
Note: This feature is not available in all areas. Check with your  
Google Maps Navigation  
service provider.  
Google Maps™ Navigation is an Internet-connected  
GPS navigation system with voice guidance.  
Join Latitude  
Keep track of where your friends and family are on  
Maps. Plan to meet up, check that your parents got  
home safely, or just stay in touch.  
Touch  
>
Navigation  
.
11:35  
Don’t worry, your location is not shared unless you  
agree to it. You need to join Google Latitude™, and  
then invite your friends to view your location or accept  
Oak St  
200 ft  
their invitations. When using Google Maps, press  
>
Join Latitude. Read the privacy policy and if you agree  
with it, touch Agree & share  
.
Add and Remove Friends  
Touch  
>
Latitude.  
To add friends:  
Follow the prompts to speak or type your destination.  
1. Press  
> Add friends.  
For more, information about Google Navigation Beta,  
go to www.google.com/mobile/navigation.  
2. Touch Select from Contacts and touch a contact, or  
Add via email address and enter an email address.  
3D. GPS Navigation  
109  
     
3. Touch Add friends  
.
Hide Your Location  
If your friends already use Latitude, they’ll receive an  
email request and a notification. If they have not yet  
joined Latitude, they’ll receive an email request that  
invites them to sign in to Latitude with their Google  
account.  
Touch  
Touch your contact name, then press  
> Hide your location  
>
Latitude to show your friend’s list.  
> Privacy  
.
Turn Off Latitude  
To remove friends:  
Touch  
Then press  
>
Latitude to show your friend’s list.  
> Privacy > Turn off Latitude  
.
1. Touch  
>
Latitude to show your friend’s list,  
and then touch a friend in your list.  
TeleNav GPS Navigator  
2. Touch Remove  
.
Share Location  
When you receive a request to share location details  
you can choose to:  
You can also use TeleNav GPS Navigator to get  
around. Use your keyboard or your voice to get step-  
by-step directions to your destination, get traffic  
updates, hear about the weather, and more.  
Accept and share back — see your friend’s location,  
and your friend can see yours.  
1. Touch  
>
TeleNav GPS Navigator. (The first  
time you access the app, your phone downloads  
files.)  
Accept, but hide my location — see your friend's  
location, but they can't see yours.  
2. Follow the onscreen instructions to sign in and use  
the app.  
Don't accept — location information is not shared  
between you and your friend.  
110  
3D. GPS Navigation  
   
Getting Started With Sprint  
Worldwide Service  
3E. Sprint Worldwide  
Wireless Service  
Before using your device in global roaming mode, you  
must activate Sprint Worldwide service.  
Getting Started With Sprint Worldwide Service (page 111)  
Activating Global Roaming Mode (page 112)  
Making and Receiving Worldwide Calls (page 113)  
Sprint Voicemail Service (page 114)  
To activate Sprint Worldwide service:  
Chat with or email an international support rep by  
visiting www.sprint.com/international and clicking the  
Chat with us or Email us link on the right side of the  
screen.  
International Data Roaming (page 115)  
Understanding Status Messages (page 116)  
Contacting Sprint (page 119)  
Call Sprint Worldwide Customer support at  
1-888-226-7212, option 2  
.
3E. Sprint Worldwide Wireless Service  
111  
         
4. Replace the battery and  
battery cover. (See “Setting  
Up Your Phone” on page 2.)  
Your SIM Card  
Your phone comes with a preinstalled SIM (Subscriber  
Identity Module) card to support roaming on  
compatible GSM networks  
.
Activating Global Roaming Mode  
Note: Your SIM card should be preinstalled. If you need to  
reinstall your SIM card, follow the instructions below.  
Your phone is designed to enter global roaming mode  
automatically when you activate your Sprint Worldwide  
service, meaning that it should automatically connect  
to an appropriate CDMA network or GSM/UMTS  
network when you travel. You may also set global  
roaming options through the settings menu.  
The SIM included contains information specific to your  
phone and should be retained with the device for use  
on GSM networks.  
1. Hook your fingernail into the  
slot at the bottom of the  
battery cover and remove the  
cover. Remove the battery.  
To set your global roaming options manually:  
Touch  
>
Settings > Wireless & networks >  
2. Hold the SIM card so that the  
Mobile networks > Network Mode  
.
metal contacts on the SIM card face down and the  
cut off corner points to the bottom-right corner of  
your device.  
To allow connections to the Nationwide Sprint  
Network only, touch Sprint Only  
To allow connections to CDMA networks only,  
touch Any CDMA  
To allow connections to GSM or UMTS networks  
only, touch Any GSM/UMTS  
.
3. Slide the SIM card into the  
SIM card slot until it stops.  
.
.
112  
3E. Sprint Worldwide Wireless Service  
       
To allow connections to available CDMA or  
GSM/UMTS networks, touch Automatic. (This is  
the recommended setting.)  
Note: Plus Code Dialing is only available when roaming  
internationally on GSM networks and on certain CDMA  
networks in the United States, Canada, and the  
Caribbean.  
Making and Receiving Worldwide  
Calls  
International access codes and dialing information are  
available online at www.sprint.com/sww  
.
To use Plus Code Dialing to place an international call:  
1. Touch Dialer to display the phone dial screen.  
When travelling on international networks, you can  
place and answer calls as you would on the Sprint  
network (see “Making and Answering Calls” on  
page 25), although some additional instructions may  
be required to place a call. Some features and services  
are not available in all countries. For more information  
on services that are available while roaming, visit  
2. If you are on the GSM network, touch and hold  
+
0
on the dialpad to insert a “+” on the phone  
dial screen. (The “+” symbol automatically inserts  
the international access code for the country from  
which you are calling.)  
www.sprint.com/sww  
.
3. If you are on the CDMA network outside Canada  
or the Caribbean, enter the international access  
code for the country from which you are calling.  
Making Calls Using Plus (+) Code Dialing  
Placing calls from one country to another country is  
simple with the Plus (+) Code Dialing feature. When  
placing international calls, you can use Plus Code  
Dialing to enter the appropriate international access  
code for your location (for example, 011 for  
4. Enter the US country code, and then enter the area  
code and number.  
5. Touch  
to place the call.  
international calls placed from the United States).  
3E. Sprint Worldwide Wireless Service  
113  
   
+
1
0
2. Touch and hold  
code, and your wireless phone number.  
and then touch  
, your area  
Sprint Voicemail Service  
3. Touch Save  
.
Your Sprint voicemail will follow you as you travel. All of  
your unanswered calls will be forwarded to your Sprint  
voicemail. You will need to be sure your voicemail box  
is already set up and that you know your voicemail  
password.  
Accessing Your Voicemail  
New Message Indicators  
Your voicemail message indicators may be displayed  
differently when roaming internationally.  
Note: In India, Sprint voicemail is not available while roaming  
on the GSM network; it does work while on the CDMA  
network.  
A “Message Waiting” indicator icon or a text  
message is displayed when a voicemail message is  
received.  
Setting Up Your Voicemail Access  
Number  
You may see “Missed Call” on your screen prior to  
receiving a message notification.  
To simplify accessing your Sprint Voicemail while  
travelling, you can set up your voicemail access  
number as a Contacts entry. This will make it faster and  
easier to access your messages while roaming  
internationally.  
You must call voicemail in order to retrieve  
messages. Follow the instructions on the previous  
page to store your voicemail number for easy  
access.  
Retrieving Voicemail Messages  
1. Touch  
Dialer > Contacts >  
> Add contact.  
Type the contact information (for example  
“Voicemail”).  
The voicemail retrieval process while travelling is the  
same as on the Sprint Network; however, you will be  
required to enter your voicemail password.  
114  
3E. Sprint Worldwide Wireless Service  
   
To retrieve your voicemail messages:  
1. Touch Dialer > Contacts, touch the  
voicemail entry and then touch the number to  
call it  
International Data Roaming  
>
Sprint Worldwide Wireless Service can also keep you  
connected via email and Web browsing when travelling  
in countries in which Sprint offers data service. Data  
services are available on both CDMA and GSM/UMTS  
networks; check www.sprint.com/sww to determine the  
services available where you are travelling.  
.
*
2. When your voicemail answers, press  
, enter the  
#
password and press  
to access your voicemail.  
Voicemail Troubleshooting  
Note: Prior to using your Sprint Worldwide GSM/UMTS Data  
Services, you must establish and utilize your CDMA  
data services domestically on the Sprint Network.  
Please keep the following tips in mind when using  
Sprint voicemail while travelling:  
Some carriers may not support voicemail indicators.  
It may be necessary to call your voicemail to see if  
you have any new messages.  
Getting Started With Data Services  
To use Sprint Worldwide Data Services, you will need  
to have these services activated on your account.  
If you hear the message “Please enter the number of  
the subscriber you wish to call,” enter your 10-digit  
wireless phone number.  
To activate, call Sprint Worldwide Customer  
Support at 1-888-226-7212, option 2  
.
Representatives are available 24 hours a day, 7  
days a week to assist you.  
Once your services are activated, you may need to  
select a GSM data services provider for the country you  
are in.  
3E. Sprint Worldwide Wireless Service  
115  
   
Accessing Your Email and Data Services  
on GSM/UMTS Networks  
Accessing Your Email and Data Services  
on CDMA Networks  
To access your email and browse the Web when  
travelling, you may need to manually select the carrier  
that provides Sprint service in your location. You can  
find a list of carriers for each country where GSM data  
service is offered at www.sprint.com/sww. Then, follow  
the instructions below to select the appropriate carrier  
network on your phone.  
If data service is available on a CDMA network, then  
you only need to set the phone to CDMA; you will not  
need to select the specific carrier. Selecting a specific  
carrier is only necessary for providers on the GSM  
network. If your device has automatically selected a  
GSM network while travelling, then you will need to set  
the phone to CDMA to access CDMA data services.  
(See “Activating Global Roaming Mode” on page 112.)  
Visit www.sprint.com/sww for a list of services available  
in each country.  
To select a GSM data service carrier for a specific country:  
1. Touch  
>
Settings > Wireless & networks >  
Mobile networks.  
Understanding Status Messages  
2. Under Network mode, select Any GSM/UMTS  
.
3. Under GSM/UMTS settings, touch Select network  
and select a wireless network that supports Sprint  
International GSM Data Roaming. If applicable,  
touch Operator selection and select a specific  
operator.  
You may receive status messages under certain  
conditions. Before contacting Sprint Worldwide  
Customer Support, note the message, numeric code,  
and the conditions under which it appeared. The  
following table lists and describes the status messages.  
Note: Be sure you have the Allow GSM Data option checked.  
116  
3E. Sprint Worldwide Wireless Service  
   
Status Messages  
Number Not in Service  
Message Description  
The number that you entered is not valid.  
User Not Available  
The phone that you called is either busy, out-of-range, or turned off. Please try  
again later.  
User Not Authorized  
The phone that you called is either busy, out-of-range, or turned off. Please try  
again later.  
Please Try Later  
This service is temporarily not available. Please try again later.  
Service Restricted  
Service may not be activated properly. Please contact Sprint Customer Service  
to report the issue for resolution.  
Service Not Available  
Emergency Calls Only  
This feature is not available on the current network.  
Either the service is not activated properly or the current network is available for  
emergency calling only. Adjust your network settings to check for other available  
networks. If service is still not available after adjusting the settings, contact Sprint  
Customer Service to report the issue for resolution  
System Busy. Try Later  
Service Conflict  
The system is experiencing heavy traffic. Please try again later.  
This service cannot be enabled because an incompatible service has already  
been turned on.  
Please Try Again  
An error occurred. Note the error code and try again.  
3E. Sprint Worldwide Wireless Service  
117  
Status Messages  
Self Check Error  
Message Description  
A fault was detected with your phone. If this error recurs, note the error and  
contact Sprint Customer Service.  
Self Check Fail  
Wrong PIN  
An operational fault was detected with your phone. Note the numeric code, turn  
your phone off, and contact Sprint Customer Service.  
You have entered an incorrect SIM PIN number. You have only three attempts to  
enter your PIN. After a third unsuccessful attempt, your phone will be locked and  
you will have to call Sprint Customer Service to have it unlocked. Sprint sets the  
default to PIN off; if you elect to enable the PIN then you will need to contact  
Sprint for the default PIN and PUK.  
PIN Blocked. Call Your Provider  
An incorrect SIM PIN was entered three consecutive times. You will be unable to  
send or receive calls on your phone. Contact Sprint Customer Service to obtain  
the PIN Unblocked Key (PUK) code. Sprint sets the default to PIN off; if you elect  
to enable the PIN then you will need to contact Sprint for the default PIN and  
PUK.  
Insert SIM  
Your SIM Card is not being detected. Please check to ensure that you have  
inserted the SIM Card.  
Check SIM Card  
Please check your SIM card to make sure it is properly inserted.  
118  
3E. Sprint Worldwide Wireless Service  
If the issue is with voice service, were you able to  
access data?  
Contacting Sprint  
If you experience any issues with voice or data services  
while outside of the United States, Sprint offers  
customer support 24 hours a day. In the event that you  
do experience an issue, try the following actions:  
Please call the numbers below if you need  
assistance:  
While in the United States:  
Call 1-888-226-7212, option 2  
.
First try powering your device off and then back on;  
this will force your phone to reregister with the  
network.  
While traveling outside the United States:  
In GSM mode: touch and hold  
1-817-698-4199, option 3.  
0
and then dial  
Try manually selecting another network. Information  
for selecting networks can be found in the phone  
guide.  
In CDMA mode: enter the country code and then dial  
1-817-698-4199, option 3.  
If neither of these actions resolves your issue, you will  
need to contact customer service (see below). When  
calling to report an issue, the following information will  
be beneficial in trying to resolve your issue as quickly  
as possible:  
There is no charge for this call from your wireless  
phone.  
From a landline phone when outside the United States:  
Sprint Worldwide Customer Support can be reached  
from a landline phone at 1-817-698-4199, option 3  
.
Your wireless phone number.  
Access or connection fees may apply. The toll free  
numbers below can also be used to contact Sprint  
Worldwide Customer Support in the following  
countries:  
The city and country you are travelling in.  
Any error message that displays on your phone or  
that you heard when trying to place a call.  
If the issue is with data, were you able to place voice  
calls?  
3E. Sprint Worldwide Wireless Service  
119  
   
Country  
From Landline Phone  
1-888-226-7212  
Caribbean (Anguilla, Barbados, Cayman Islands, and Dominica)  
France  
0800-903200  
Germany  
0800-180-0951  
800-787-986  
Italy  
Mexico  
001-877-294-9003  
1-800-201-7545  
0808-234-6616  
Trinidad and Tobago  
United Kingdom  
Note: This toll free service is available on ordinary landline phones and some public pay phones. This  
service does not cover any hotel access charges.  
120  
3E. Sprint Worldwide Wireless Service  
Section 4  
Safety and Warranty  
Information  
     
European Union Directives Conformance Statement  
(page 131)  
4A. Important Safety  
Information  
FCC Notice to Users (page 131)  
Industry Canada Notice to Users (page 132)  
Location Services (GPS & AGPS) (page 132)  
Navigation (page 133)  
General Precautions (page 123)  
Battery Use & Safety (page 124)  
Battery Charging (page 125)  
Smart Practices While Driving (page 133)  
Privacy & Data Security (page 134)  
Use & Care (page 135)  
Third Party Accessories (page 125)  
Driving Precautions (page 125)  
Seizures/Blackouts (page 126)  
Caution About High Volume Usage (page 126)  
Repetitive Motion (page 127)  
Recycling (page 136)  
California Perchlorate Label (page 136)  
Hearing Aid Compatibility with Mobile Phones (page 137)  
Software Copyright Notice (page 138)  
Content Copyright (page 138)  
Children (page 127)  
Glass Parts (page 127)  
Open Source Software Information (page 138)  
Export Law Assurances (page 139)  
Product Registration (page 139)  
Operational Warnings (page 127)  
Radio Frequency (RF) Energy (page 128)  
Specific Absorption Rate (IEEE) (page 129)  
Service & Repairs (page 139)  
Information from the World Health Organization  
(page 130)  
Owner’s Record (page 139)  
Copyright & Trademarks (page 140)  
122  
4A. Important Safety Information  
   
communication (e.g., medical emergencies). Emergency calls  
may not be possible on all cellular networks or when certain  
network services or mobile phone features are in use. Check  
with your local service provider for details.  
This phone guide contains important operational and  
safety information that will help you safely use your  
phone. Failure to read and follow the information  
provided in this phone guide may result in serious  
bodily injury, death, or property damage.  
Following Safety Guidelines  
To operate your phone safely and efficiently, always follow any  
special regulations in a given area. Turn your phone off in areas  
where use is forbidden or when it may cause interference or  
danger.  
General Precautions  
There are several simple guidelines to operating your phone  
properly and maintaining safe, satisfactory service.  
Turning Off Your Phone Before Flying  
To maximize performance, do not touch the bottom portion  
of your phone where the internal antenna is located while  
using the phone.  
Turn off your phone before boarding any aircraft. To prevent  
possible interference with aircraft systems, the U.S. Federal  
Aviation Administration (FAA) regulations require you to have  
permission from a crew member to use your phone while the  
plane is on the ground. To prevent any risk of interference, FCC  
regulations prohibit using your phone while the plane is in the  
air.  
Speak directly into the mouthpiece.  
Note: For the best care of your phone, only Sprint-authorized  
personnel should service your phone and accessories. Failure  
to do so may be dangerous and void your warranty.  
Maintaining Safe Use of and Access to  
Your Phone  
Do Not Rely on Your Phone for Emergency Calls  
Mobile phones operate using radio signals, which cannot  
guarantee connection in all conditions. Therefore you should  
never rely solely upon any mobile phone for essential  
4A. Important Safety Information  
123  
   
Do contact your service provider or Motorola if your mobile  
device or battery has been damaged by dropping, liquids  
or high temperatures.  
Battery Use & Safety  
Important: Handle and store batteries properly to avoid injury or  
damage. Most battery issues arise from improper  
handling of batteries, and particularly from the  
continued use of damaged batteries.  
Note: *Always make sure that the battery compartment and any  
connector covers are closed and secure to avoid direct  
exposure of the battery to any of these conditions, even if your  
product information states that your mobile device can resist  
damage from these conditions.  
DON’Ts  
Important: Motorola recommends you always use Motorola-  
branded batteries and chargers for quality  
assurance and safeguards.  
Don’t disassemble, crush, puncture, shred, or otherwise  
attempt to change the form of your battery.  
Don’t let the mobile device or battery come in contact with  
liquids.* Liquids can get into the mobile device’s circuits,  
leading to corrosion.  
Don’t allow the battery to touch metal objects. If metal  
objects, such as jewelry, stay in prolonged contact with the  
battery contact points, the battery could become very hot.  
Don’t place your mobile device or battery near a heat  
source.* High temperatures can cause the battery to swell,  
leak, or malfunction.  
Motorola’s warranty does not cover damage to the mobile  
device caused by non-Motorola batteries and/or chargers. To  
help you identify authentic Motorola batteries from non-original  
or counterfeit batteries (that may not have adequate safety  
protection), Motorola provides holograms on its batteries. You  
should confirm that any battery you purchase has a “Motorola  
Original” hologram.  
Don’t dry a wet or damp battery with an appliance or heat  
source, such as a hair dryer or microwave oven.  
If you see a message on your display such as Invalid Battery  
or Unable to Charge, take the following steps:  
DOs  
Remove the battery and inspect it to confirm that it has a  
“Motorola Original” hologram;  
If there is no hologram, the battery is not a Motorola battery;  
If there is a hologram, replace the battery and try charging it  
again;  
Do avoid leaving your mobile device in your car in high  
temperatures.*  
Do avoid dropping the mobile device or battery.* Dropping  
these items, especially on a hard surface, can potentially  
cause damage.*  
124  
4A. Important Safety Information  
 
If the message remains, contact a Motorola authorized  
service center.  
New batteries or batteries stored for a long time may take  
more time to charge.  
Motorola batteries and charging systems have circuitry that  
protects the battery from damage from overcharging.  
WARNING: Use of a non-Motorola battery or charger may  
present a risk of fire, explosion, leakage, or other  
hazard.  
Third Party Accessories  
Proper and safe battery disposal and recycling: Proper battery  
disposal is not only important for safety, it benefits the  
environment. You can recycle your used batteries in many retail  
or service provider locations. Additional information on proper  
disposal and recycling can be found at  
Use of third party accessories, including but not limited to  
batteries, chargers, headsets, covers, cases, screen protectors  
and memory cards, may impact your mobile device’s  
performance. In some circumstances, third party accessories  
can be dangerous and may void your mobile device’s warranty.  
For a list of Motorola accessories, visit  
www.motorola.com/recycling  
Disposal: Promptly dispose of used batteries in  
032375o  
accordance with local regulations. Contact your local  
www.motorola.com/products  
recycling center or national recycling organizations for  
more information on how to dispose of batteries.  
Driving Precautions  
WARNING: Never dispose of batteries in a fire because they may  
explode.  
Responsible and safe driving is your primary responsibility  
when behind the wheel of a vehicle. Using a mobile device or  
accessory for a call or other application while driving may  
cause distraction. Using a mobile device or accessory may be  
prohibited or restricted in certain areas, always obey the laws  
and regulations on the use of these products.  
Battery Charging  
Notes for charging your product’s battery:  
During charging, keep your battery and charger near room  
temperature for efficient battery charging.  
New batteries are not fully charged.  
While driving, NEVER:  
Type or read texts.  
Enter or review written data.  
4A. Important Safety Information  
125  
     
Surf the web.  
Input navigation information.  
Perform any other functions that divert your attention from  
driving.  
If you have experienced seizures or blackouts, or if you have a  
family history of such occurrences, please consult with your  
physician before playing videos or games or enabling a  
flashing-lights feature (if available) on your mobile device.  
While driving, ALWAYS:  
Discontinue use and consult a physician if any of the following  
symptoms occur: convulsion, eye or muscle twitching, loss of  
awareness, involuntary movements, or disorientation. It is  
always a good idea to hold the screen away from your eyes,  
leave the lights on in the room, take a 15-minute break every  
hour, and stop use if you are tired.  
Keep your eyes on the road.  
Use a handsfree device if available or required by law in your  
area.  
Enter destination information into a navigation device before  
driving.  
Use voice activated features (such as voice dial) and  
speaking features (such as audible directions), if available.  
Obey all local laws and regulations for the use of mobile  
devices and accessories in the vehicle.  
End your call or other task if you cannot concentrate on  
driving.  
Remember to follow the “Smart Practices While Driving” in  
this guide and at www.motorola.com/callsmart (in English  
only).  
Caution About High Volume Usage  
WARNING: Exposure to loud noise from any source for extended  
periods of time may affect your hearing. The louder  
the volume sound level, the less time is required  
before your hearing could be affected.  
To protect your hearing:  
Limit the amount of time you use headsets or headphones at  
high volume.  
Avoid turning up the volume to block out noisy surroundings.  
Turn the volume down if you can’t hear people speaking  
near you.  
Seizures/Blackouts  
Some people may be susceptible to epileptic seizures or  
blackouts when exposed to flashing lights, such as when  
playing videos or games. These may occur even if a person  
has never had a previous seizure or blackout.  
If you experience hearing discomfort, including the sensation of  
pressure or fullness in your ears, ringing in your ears, or  
126  
4A. Important Safety Information  
   
muffled speech, you should stop listening to the device through  
your headset or headphones and have your hearing checked.  
Glass Parts  
For more information about hearing, see our website at  
http://direct.motorola.com/hellomoto/nss/AcousticSafety.asp (in  
English only).  
Some parts of your mobile device may be made of glass. This  
glass could break if the product receives a substantial impact. If  
glass breaks, do not touch or attempt to remove. Stop using  
your mobile device until the glass is replaced by a qualified  
service center.  
Repetitive Motion  
When you repetitively perform actions such as pressing keys or  
entering finger-written characters, you may experience  
occasional discomfort in your hands, arms, shoulders, neck, or  
other parts of your body. If you continue to have discomfort  
during or after such use, stop use and see a physician.  
Operational Warnings  
Obey all posted signs when using mobile devices in public  
areas.  
Potentially Explosive Atmospheres  
Children  
Areas with potentially explosive atmospheres are often, but not  
always, posted and can include fueling areas, such as below  
decks on boats, fuel or chemical transfer or storage facilities, or  
areas where the air contains chemicals or particles, such as  
grain dust, or metal powders.  
Keep your mobile device and its accessories away from small  
children. These products are not toys and may be hazardous  
to small children. For example:  
A choking hazard may exist for small, detachable parts.  
When you are in such an area, turn off your mobile device, and  
do not remove, install, or charge batteries unless it is a radio  
product type especially qualified for use in such areas as  
“Intrinsically Safe” (for example, Factory Mutual, CSA, or UL  
approved). In such areas, sparks can occur and cause an  
explosion or fire.  
Improper use could result in loud sounds, possibly causing  
hearing injury.  
Improperly handled batteries could overheat and cause a  
burn.  
Similar to a computer, if a child does use your mobile  
device, you may want to monitor their access to help prevent  
exposure to inappropriate apps or content.  
4A. Important Safety Information  
127  
       
Symbol Key  
Your battery, charger, or mobile device may contain symbols,  
defined as follows:  
Radio Frequency (RF) Energy  
Exposure to RF Energy  
Symbol  
Definition  
Your mobile device contains a transmitter and receiver. When it  
is ON, it receives and transmits RF energy. When you  
communicate with your mobile device, the system handling  
your call controls the power level at which your mobile device  
transmits.  
032374o  
Important safety information follows.  
Do not dispose of your battery or mobile device  
in a fire.  
Your mobile device is designed to comply with local regulatory  
requirements in your country concerning exposure of human  
beings to RF energy.  
Your battery or mobile device may require  
recycling in accordance with local laws.  
Contact your local regulatory authorities for  
more information.  
032375o  
RF Energy Operational Precautions  
For optimal mobile device performance, and to be sure that  
human exposure to RF energy does not exceed the guidelines  
set forth in the relevant standards, always follow these  
instructions and precautions:  
Do not dispose of your battery or mobile device  
with your household waste. See “Recycling” for  
more information.  
Do not use tools.  
When placing or receiving a phone call, hold your mobile  
device just like you would a landline phone.  
If you wear the mobile device on your body, always place the  
mobile device in a Motorola-supplied or approved clip,  
holder, holster, case, or body harness. If you do not use a  
body-worn accessory supplied or approved by Motorola,  
keep the mobile device and its antenna at least 2.5 cm  
(1 inch) from your body when transmitting.  
For indoor use only.  
128  
4A. Important Safety Information  
 
Using accessories not supplied or approved by Motorola  
may cause your mobile device to exceed RF energy  
exposure guidelines. For a list of Motorola-supplied or  
approved accessories, visit our website at:  
Persons with implantable medical devices should observe the  
following precautions:  
ALWAYS keep the mobile device more than 20 centimeters  
(8 inches) from the implantable medical device when the  
mobile device is turned ON.  
www.motorola.com  
.
DO NOT carry the mobile device in the breast pocket.  
Use the ear opposite the implantable medical device to  
minimize the potential for interference.  
Turn OFF the mobile device immediately if you have any  
reason to suspect that interference is taking place.  
RF Energy Interference/Compatibility  
Nearly every electronic device is subject to RF energy  
interference from external sources if inadequately shielded,  
designed, or otherwise configured for RF energy compatibility.  
In some circumstances, your mobile device may cause  
interference with other devices.  
Read and follow the directions from the manufacturer of your  
implantable medical device. If you have any questions about  
using your mobile device with your implantable medical  
device, consult your healthcare provider.  
Follow Instructions to Avoid Interference  
Problems  
Turn off your mobile device in any location where posted  
notices instruct you to do so.  
Specific Absorption Rate (IEEE)  
In an aircraft, turn off your mobile device whenever instructed to  
do so by airline staff. If your mobile device offers an airplane  
mode or similar feature, consult airline staff about using it in  
flight.  
YOUR MOBILE DEVICE MEETS FCC LIMITS FOR  
EXPOSURE TO RADIO WAVES.  
Your mobile device is a radio transmitter and receiver. It is  
designed not to exceed the limits for exposure to radio waves  
(radio frequency electromagnetic fields) adopted by the Federal  
Communications Commission (FCC). These limits include a  
substantial safety margin designed to assure the safety of all  
persons, regardless of age and health.  
Implantable Medical Devices  
If you have an implantable medical device, such as a  
pacemaker or defibrillator, consult your physician before using  
this mobile device.  
4A. Important Safety Information  
129  
 
The radio wave exposure guidelines use a unit of  
measurement known as the Specific Absorption Rate, or SAR.  
The SAR limit for mobile devices is 1.6 W/kg.  
The World Health Organization has stated that present scientific  
information does not indicate the need for any special  
precautions for the use of mobile devices. They recommend  
that if you are interested in further reducing your exposure then  
you can easily do so by limiting your usage or simply using a  
hands-free kit to keep the device away from the head and  
body.  
Tests for SAR are conducted using standard operating  
positions with the device transmitting at its highest certified  
power level in all tested frequency bands. The highest SAR  
values under the FCC guidelines for your device model are  
listed below:  
Additional information can be found at www.who.int/emf (World  
Health Organization) or www.motorola.com/rfhealth (Motorola  
Mobility, Inc.).  
Head SAR  
CDMA 800/1900, Wi-Fi, WiMax,  
Bluetooth  
0.93 W/kg  
Body-worn CDMA 800/1900, Wi-Fi, WiMax,  
SAR  
0.91 W/kg  
Information from the World Health  
Organization  
Bluetooth  
During use, the actual SAR values for your device are usually  
well below the values stated. This is because, for purposes of  
system efficiency and to minimize interference on the network,  
the operating power of your mobile device is automatically  
decreased when full power is not needed for the call. The lower  
the power output of the device, the lower its SAR value.  
“A large number of studies have been performed over the last  
two decades to assess whether mobile phones pose a  
potential health risk. To date, no adverse health effects have  
been established for mobile phone use.”  
Source: WHO Fact Sheet 193  
Body-worn SAR testing has been carried out using an  
approved accessory or at a separation distance of 2.5 cm  
(1 inch). To meet RF exposure guidelines during body-worn  
operation, the device should be in an approved accessory or  
positioned at least 2.5 cm (1 inch) away from the body. If you  
are not using an approved accessory, ensure that whatever  
product is used is free of any metal and that it positions the  
phone at least 2.5 cm (1 inch) away from the body.  
Further information: http://www.who.int/emf  
130  
4A. Important Safety Information  
 
You can view your product’s Declaration of Conformity (DoC) to  
Directive 1999/5/EC (to R&TTE Directive) at  
www.motorola.com/rtte. To find your DoC, enter the Product  
Approval Number from your product’s label in the “Search” bar  
on the website.  
European Union Directives  
Conformance Statement  
The following CE compliance information is applicable to  
Motorola mobile devices that carry one of the following CE  
marks  
FCC Notice to Users  
:
The following statement applies to all products that bear the  
FCC logo on the product label.  
0168  
0168  
[Only Indoor Use Allowed In France  
for Bluetooth and/or Wi-Fi]  
This equipment has been tested and found to comply with the  
limits for a Class B digital device, pursuant to part 15 of the  
FCC Rules. See 47 CFR Sec. 15.105(b). These limits are  
designed to provide reasonable protection against harmful  
interference in a residential installation. This equipment  
generates, uses and can radiate radio frequency energy and, if  
not installed and used in accordance with the instructions, may  
cause harmful interference to radio communications. However,  
there is no guarantee that interference will not occur in a  
particular installation. If this equipment does cause harmful  
interference to radio or television reception, which can be  
determined by turning the equipment off and on, the user is  
encouraged to try to correct the interference by one or more of  
the following measures:  
Hereby, Motorola declares that this product is in compliance  
with:  
The essential requirements and other relevant provisions of  
Directive 1999/5/EC  
All other relevant EU Directives  
Product  
0168  
Approval  
Number  
Reorient or relocate the receiving antenna.  
The above gives an example of a typical Product Approval  
Number.  
Increase the separation between the equipment and the  
receiver.  
4A. Important Safety Information  
131  
   
Connect the equipment to an outlet on a circuit different from  
that to which the receiver is connected.  
Consult the dealer or an experienced radio/TV technician for  
help.  
Industry Canada Notice to Users  
Operation is subject to the following two conditions: (1) This  
device may not cause interference and (2) This device must  
accept any interference, including interference that may cause  
undesired operation of the device. See RSS-GEN 7.1.5. This  
Class B digital apparatus complies with Canadian ICES-003.  
This device complies with part 15 of the FCC Rules. Operation  
is subject to the following two conditions: (1) This device may  
not cause harmful interference, and (2) this device must accept  
any interference received, including interference that may  
cause undesired operation. See 47 CFR Sec. 15.19(a)(3).  
Location Services (GPS & AGPS)  
Motorola has not approved any changes or modifications to  
this device by the user. Any changes or modifications could  
void the user’s authority to operate the equipment. See 47 CFR  
Sec. 15.21.  
The following information is applicable to Motorola mobile  
devices that provide location based (GPS and/or AGPS)  
functionality.  
For products that support W-Fi 802.11a (as defined in the  
product specifications available at www.motorola.com), the  
following information applies. This equipment has the  
capability to operate Wi-Fi in the 5 GHz Unlicensed National  
Information Infrastructure (U-NII) band. Because this band is  
shared with MSS (Mobile Satellite Service), the FCC has  
restricted such devices to indoor use only (see 47 CFR  
15.407(e)). Since wireless hot spots operating in this band have  
the same restriction, outdoor services are not offered.  
Nevertheless, please do not operate this device in Wi-Fi mode  
when outdoors.  
Your mobile device can use Global Positioning System (GPS)  
signals for location-based applications. GPS uses satellites  
controlled by the U.S. government that are subject to changes  
implemented in accordance with the Department of Defense  
policy and the Federal Radio Navigation Plan. These changes  
may affect the performance of location technology on your  
mobile device.  
Your mobile device can also use Assisted Global Positioning  
System (AGPS), which obtains information from the cellular  
network to improve GPS performance. AGPS uses your  
wireless service provider's network and therefore airtime, data  
charges, and/or additional charges may apply in accordance  
132  
4A. Important Safety Information  
     
with your service plan. Contact your wireless service provider  
for details.  
Navigation  
The following information is applicable to Motorola mobile  
devices that provide navigation features.  
Your Location  
Location-based information includes information that can be  
used to determine the approximate location of a mobile device.  
Mobile devices which are connected to a wireless network  
transmit location-based information. Devices enabled with GPS  
or AGPS technology also transmit location-based information.  
Additionally, if you use applications that require location-based  
information (e.g. driving directions), such applications transmit  
location-based information. This location-based information  
may be shared with third parties, including your wireless  
service provider, applications providers, Motorola, and other  
third parties providing services.  
When using navigation features, note that mapping information,  
directions and other navigational data may contain inaccurate  
or incomplete data. In some countries, complete information  
may not be available. Therefore, you should visually confirm  
that the navigational instructions are consistent with what you  
see. All drivers should pay attention to road conditions,  
closures, traffic, and all other factors that may impact driving.  
Always obey posted road signs.  
Smart Practices While Driving  
Check the laws and regulations on the use of mobile devices  
and their accessories in the areas where you drive. Always  
obey them. The use of these devices may be prohibited or  
restricted in certain areas—for example, handsfree use only  
may be required. Go to www.motorola.com/callsmart  
(in English only) for more information.  
Emergency Calls  
When you make an emergency call, the cellular network may  
activate the AGPS technology in your mobile device to tell the  
emergency responders your approximate location.  
AGPS has limitations and might not work in your area.  
Therefore:  
Your mobile device lets you communicate by voice and data—  
almost anywhere, anytime, wherever wireless service is  
available and safe conditions allow. When driving a car, driving  
is your first responsibility. If you choose to use your mobile  
device while driving, remember the following tips:  
Always tell the emergency responder your location to the  
best of your ability; and  
Remain on the phone for as long as the emergency  
responder instructs you.  
4A. Important Safety Information  
133  
   
Get to know your Motorola mobile device and its features  
such as speed dial, redial and voice dial. If available, these  
features help you to place your call without taking your  
attention off the road.  
When available, use a handsfree device. If possible, add an  
additional layer of convenience to your mobile device with  
one of the many Motorola Original handsfree accessories  
available today.  
Position your mobile device within easy reach. Be able to  
access your mobile device without removing your eyes from  
the road. If you receive an incoming call at an inconvenient  
time, if possible, let your voicemail answer it for you.  
Let the person you are speaking with know you are driving;  
if necessary, suspend the call in heavy traffic or hazardous  
weather conditions. Rain, sleet, snow, ice, and even heavy  
traffic can be hazardous.  
Do not take notes or look up phone numbers while driving.  
Jotting down a “to do” list or going through your address  
book takes attention away from your primary responsibility—  
driving safely.  
Dial sensibly and assess the traffic; if possible, place calls  
when your car is not moving or before pulling into traffic. If  
you must make a call while moving, dial only a few numbers,  
check the road and your mirrors, then continue.  
Do not engage in stressful or emotional conversations that  
may be distracting. Make people you are talking with aware  
you are driving and suspend conversations that can divert  
your attention away from the road.  
or medical emergencies (wherever wireless phone service is  
available).  
Use your mobile device to help others in emergencies. If  
you see an auto accident, crime in progress, or other serious  
emergency where lives are in danger, call 911 or other local  
emergency number (wherever wireless phone service is  
available), as you would want others to do for you.  
Call roadside assistance or a special non-emergency  
wireless assistance number when necessary. If you see a  
broken-down vehicle posing no serious hazard, a broken  
traffic signal, a minor traffic accident where no one appears  
injured, or a vehicle you know to be stolen, call roadside  
assistance or other special non-emergency wireless number  
(wherever wireless phone service is available).  
Privacy & Data Security  
Motorola understands that privacy and data security are  
important to everyone. Because some features of your mobile  
device may affect your privacy or data security, please follow  
these recommendations to enhance protection of your  
information:  
Monitor access—Keep your mobile device with you and do  
not leave it where others may have unmonitored access. Use  
your device’s security and lock features, where available.  
Keep software up to date—If Motorola or a software/  
application vendor releases a patch or software fix for your  
mobile device that updates the device’s security, install it as  
soon as possible.  
Use your mobile device to call for help. Dial 911 or other  
local emergency number in the case of fire, traffic accident,  
134  
4A. Important Safety Information  
 
Secure Personal Information—Your mobile device can store  
personal information in various locations including your SIM  
card, memory card, and phone memory. Be sure to remove  
or clear all personal information before you recycle, return, or  
give away your device. You can also backup your personal  
data to transfer to a new device.  
based information (e.g. driving directions), such applications  
transmit location-based information. This location-based  
information may be shared with third parties, including your  
wireless service provider, applications providers, Motorola,  
and other third parties providing services.  
Other information your device may transmitYour device  
may also transmit testing and other diagnostic (including  
location-based) information, and other non-personal  
information to Motorola or other third-party servers. This  
information is used to help improve products and services  
offered by Motorola.  
Note: For information on how to backup or wipe data from your  
mobile device, go to www.motorola.com/support  
.
Online accounts—Some mobile devices provide a Motorola  
online account (such as MOTOBLUR). Go to your account  
for information on how to manage the account, and how to  
use security features such as remote wipe and device  
location (where available).  
Applications and updates—Choose your apps and updates  
carefully, and install from trusted sources only. Some apps  
can impact your phone’s performance and/or have access  
to private information including account details, call data,  
location details and network resources.  
Wireless—For mobile devices with Wi-Fi features, only  
connect to trusted Wi-Fi networks. Also, when using your  
device as a hotspot (where available) use network security.  
These precautions will help prevent unauthorized access to  
your device.  
Location-based information—Location-based information  
includes information that can be used to determine the  
approximate location of a mobile device. Mobile phones  
which are connected to a wireless network transmit location-  
based information. Devices enabled with GPS or AGPS  
technology also transmit location-based information.  
Additionally, if you use applications that require location-  
If you have further questions regarding how the use of your  
mobile device may impact your privacy or data security, please  
contact Motorola at [email protected], or contact your  
service provider.  
Use & Care  
To care for your Motorola mobile device, please observe the  
following:  
Liquids  
Don’t expose your mobile device to water, rain,  
extreme humidity, sweat, or other liquids. If it does get  
wet, don’t try to accelerate drying with the use of an  
oven or dryer, as this may damage the mobile device.  
4A. Important Safety Information  
135  
 
Extreme Heat or Cold  
Recycling  
Don’t store or use your mobile device in temperatures  
below -10°C (14°F) or above 60°C (140°F). Don’t  
recharge your mobile device in temperatures below  
0°C (32°F) or above 45°C (113°F).  
Mobile Devices & Accessories  
Please do not dispose of mobile devices or electrical  
accessories (such as chargers, headsets, or batteries)  
with your household waste, or in a fire. These items  
should be disposed of in accordance with the national  
collection and recycling schemes operated by your local or  
regional authority. Alternatively, you may return unwanted  
mobile devices and electrical accessories to any Motorola  
Approved Service Center in your region. Details of Motorola  
approved national recycling schemes, and further information  
on Motorola recycling activities can be found at:  
Microwaves  
Don’t try to dry your mobile device in a microwave  
oven.  
Dust and Dirt  
Don’t expose your mobile device to dust, dirt, sand,  
food, or other inappropriate materials.  
Cleaning Solutions  
To clean your mobile device, use only a dry soft cloth.  
Don’t use alcohol or other cleaning solutions.  
www.motorola.com/recycling  
Shock and Vibration  
Packaging & Product Guides  
Don’t drop your mobile device.  
Product packaging and product guides should only be  
disposed of in accordance with national collection and  
recycling requirements. Please contact your regional authorities  
for more details.  
Protection  
To help protect your mobile device, always make sure  
that the battery compartment and any connector  
covers are closed and secure.  
California Perchlorate Label  
Some mobile phones use an internal, permanent backup  
battery on the printed circuit board that may contain very small  
136  
4A. Important Safety Information  
   
amounts of perchlorate. In such cases, California law requires  
the following label:  
This phone has been tested and rated for use with hearing aids  
for some of the wireless technologies that it uses. However,  
there may be some newer wireless technologies used in this  
phone that have not been tested yet for use with hearing aids. It  
is important to try the different features of this phone thoroughly  
and in different locations, using your hearing aid or cochlear  
implant, to determine if you hear any interfering noise. Contact  
your service provider or Motorola for information on hearing aid  
compatibility. If you have questions about return or exchange  
policies, contact your service provider or phone retailer.  
Perchlorate Material – special handling may apply when the  
battery is recycled or disposed of.  
See www.dtsc.ca.gov/hazardouswaste/perchlorate  
There is no special handling required by consumers.  
Hearing Aid Compatibility with  
Mobile Phones  
The ratings are not guarantees. Results will vary depending on  
the user’s hearing device and hearing loss. If your hearing  
device happens to be vulnerable to interference, you may not  
be able to use a rated phone successfully. Trying out the phone  
with your hearing device is the best way to evaluate it for your  
personal needs.  
Some Motorola phones are measured for compatibility with  
hearing aids. If the box for your particular model has “Rated for  
Hearing Aids” printed on it, the following explanation applies.  
When some mobile phones are used near some hearing  
devices (hearing aids and cochlear implants), users may  
detect a buzzing, humming, or whining noise. Some hearing  
devices are more immune than others to this interference  
noise, and phones also vary in the amount of interference they  
generate.  
M-Ratings: Phones rated M3 or M4 meet FCC requirements  
and are likely to generate less interference to hearing devices  
than phones that are not labeled. M4 is the better/higher of the  
two ratings.  
T-Ratings: Phones rated T3 or T4 meet FCC requirements and  
are likely to be more usable with a hearing device’s telecoil (“T  
Switch” or “Telephone Switch”) than unrated phones. T4 is the  
better/higher of the two ratings. (Note that not all hearing  
devices have telecoils in them.)  
The wireless telephone industry has developed ratings for  
some of their mobile phones, to assist hearing device users in  
finding phones that may be compatible with their hearing  
devices. Not all phones have been rated. Phones that are rated  
have the rating on their box or a label on the box. To maintain  
the published Hearing Aid Compatibility (HAC) rating for this  
mobile phone, use only the original equipment battery model.  
Hearing devices may also be measured for immunity to this  
type of interference. Your hearing device manufacturer or  
4A. Important Safety Information  
137  
   
hearing health professional may help you find results for your  
hearing device. The more immune your hearing aid is, the less  
likely you are to experience interference noise from mobile  
phones.  
other countries. This device is intended solely for copying non-  
copyrighted materials, materials in which you own the  
copyright, or materials which you are authorized or legally  
permitted to copy. If you are uncertain about your right to copy  
any material, please contact your legal advisor.  
Software Copyright Notice  
Open Source Software Information  
Motorola products may include copyrighted Motorola and third-  
party software stored in semiconductor memories or other  
media. Laws in the United States and other countries preserve  
for Motorola and third-party software providers certain exclusive  
rights for copyrighted software, such as the exclusive rights to  
distribute or reproduce the copyrighted software. Accordingly,  
any copyrighted software contained in Motorola products may  
not be modified, reverse-engineered, distributed, or reproduced  
in any manner to the extent allowed by law. Furthermore, the  
purchase of Motorola products shall not be deemed to grant  
either directly or by implication, estoppel, or otherwise, any  
license under the copyrights, patents, or patent applications of  
Motorola or any third-party software provider, except for the  
normal, non-exclusive, royalty-free license to use that arises by  
operation of law in the sale of a product.  
For instructions on how to obtain a copy of any source code  
being made publicly available by Motorola related to software  
used in this Motorola mobile device, you may send your  
request in writing to the address below. Please make sure that  
the request includes the model number and the software  
version number.  
MOTOROLA MOBILITY, INC.  
OSS Management  
600 North US Hwy 45  
Libertyville, IL 60048  
USA  
The Motorola website http://opensource.motorola.com also  
contains information regarding Motorola's use of open source.  
Motorola has created the http://opensource.motorola.com  
website to serve as a portal for interaction with the software  
community-at-large.  
Content Copyright  
To view additional information regarding licenses,  
acknowledgments and required copyright notices for open  
The unauthorized copying of copyrighted materials is contrary  
to the provisions of the Copyright Laws of the United States and  
138  
4A. Important Safety Information  
       
source packages used in this Motorola mobile device, please  
press Menu Key Settings About phone  
Legal information Open source licenses. In addition, this  
Motorola device may include self-contained applications that  
present supplemental notices for open source packages used  
in those applications.  
Please retain your original dated sales receipt for your records.  
For warranty service of your Motorola Personal  
Communications Product you will need to provide a copy of  
your dated sales receipt to confirm warranty status.  
>
>
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Thank you for choosing a Motorola product.  
Service & Repairs  
Export Law Assurances  
If you have questions or need assistance, we're here to help.  
This product is controlled under the export regulations of the  
United States of America and Canada. The Governments of the  
United States of America and Canada may restrict the  
exportation or re-exportation of this product to certain  
destinations. For further information contact the U.S.  
Department of Commerce or the Canadian Department of  
Foreign Affairs and International Trade.  
Go to www.motorola.com/repair (United States) or  
www.motorola.com/support (Canada), where you can select from  
a number of customer care options. You can also contact the  
Motorola Customer Support Center at 1-800-734-5870 (United  
States), 1-888-390-6456 (TTY/TDD United States for hearing  
impaired), or 1-800-461-4575 (Canada).  
Owner’s Record  
Product Registration  
The model number, regulatory number, and serial number are  
located on a nameplate inside the battery compartment.  
Record the serial number in the space provided below. This will  
be helpful if you need to contact us about your phone in the  
future.  
Online Product Registration:  
www.motorola.com/us/productregistration  
Product registration is an important step toward enjoying your  
new Motorola product. Registering permits us to contact you for  
product or software updates and allows you to subscribe to  
updates on new products or special promotions. Registration is  
not required for warranty coverage.  
Model: MOTOROLA PHOTON 4G  
Serial No.:  
4A. Important Safety Information  
139  
       
Note: The images in this guide are examples only.  
Copyright & Trademarks  
MOTOROLA and the Stylized M Logo are trademarks or  
registered trademarks of Motorola Trademark Holdings, LLC.  
Google, the Google logo, Google Maps, Google Maps  
Navigation, Google Finance, Google Goggles, Google Talk,  
Google Latitude, Gmail, YouTube, Picasa, Android and Android  
Market are trademarks of Google, Inc. Portions of this material  
are reproduced from work created and shared by Google and  
used according to terms described in the Creative Commons  
3.0 Attribution License.  
Motorola Mobility, Inc.  
Consumer Advocacy Office  
600 N US Hwy 45  
Libertyville, IL 60048  
www.motorola.com  
Note: Do not ship your product to the above address. If you need to  
return your product for repairs, replacement, or warranty  
service, please contact the Motorola Customer Support Center  
at:  
All other product or service names are the property of their  
respective owners.  
1 (800) 734-5870 (United States)  
1 (888) 390-6456 (TTY, TDD United States for hearing  
impaired)  
© 2011 Motorola Mobility, Inc. All rights reserved.  
1 (800) 461-4575 (Canada)  
WARNING: Motorola does not take responsibility for changes/  
modification to the transceiver.  
Certain features, services and applications are network  
dependent and may not be available in all areas; additional  
terms, conditions and/or charges may apply. Contact your  
service provider for details.  
Product ID: MOTOROLA PHOTON 4G  
Manual Number: NNTN9186A  
All features, functionality, and other product specifications, as  
well as the information contained in this guide, are based upon  
the latest available information and believed to be accurate at  
the time of printing. Motorola reserves the right to change or  
modify any information or specifications without notice or  
obligation.  
140  
4A. Important Safety Information  
   
Motorola Limited Warranty for the  
United States and Canada  
4B. Manufacturer’s Warranty  
What Does this Warranty Cover?  
Motorola Limited Warranty for the United States and  
Canada (page 141)  
Subject to the exclusions contained below, Motorola Mobility,  
Inc. warrants its mobile telephones (“Products”), Motorola-  
branded or certified accessories sold for use with these  
Products (“Accessories”), and Motorola software contained on  
CD-ROMs or other tangible media and sold for use with these  
Products (“Software”) to be free from defects in materials and  
workmanship under normal consumer usage for the period(s)  
outlined below. This limited warranty is a consumer's exclusive  
remedy, and applies as follows to new Motorola Products,  
Accessories, and Software purchased by consumers in the  
United States or Canada, which are accompanied by this  
written warranty:  
Your phone has been designed to provide you with  
reliable, worry-free service. If for any reason you have a  
problem with your equipment, please refer to the  
manufacturer’s warranty in this section.  
For information regarding the terms and conditions of  
service for your phone, please visit www.sprint.com or  
call Sprint Customer Service at 1-888-211-4727  
.
Note: In addition to the warranty provided by your phone’s  
manufacturer, which is detailed on the following pages, Sprint  
offers a number of optional plans to cover your equipment for  
non-warranty claims. Sprint Total Equipment Protection  
provides the combined coverage of the Sprint Equipment  
Replacement Program and the Sprint Equipment Service  
and Repair Program, both of which are available separately.  
Each of these programs may be signed up for within 30 days  
of activating your phone. For more details, please visit your  
nearest Sprint Store or call Sprint at 1-800-584-3666.  
Products and Accessories  
Products Covered  
Length of Coverage  
Products and  
One (1) year from the date of  
purchase by the first consumer  
purchaser of the product unless  
otherwise provided for below.  
Accessories as defined  
above, unless otherwise  
provided for below.  
Motorola Limited Warranty for the United States and Canada  
141  
   
physical damage (cracks, scratches, etc.) to the surface of the  
product resulting from misuse; (b) contact with liquid, water, rain,  
extreme humidity or heavy perspiration, sand, dirt or the like,  
extreme heat, or food; (c) use of the Products or Accessories for  
commercial purposes or subjecting the Product or Accessory to  
abnormal usage or conditions; or (d) other acts which are not the  
fault of Motorola, are excluded from coverage.  
Products Covered  
Length of Coverage  
Decorative Accessories  
and Cases. Decorative  
covers, bezels,  
PhoneWrap™ covers and product.  
cases.  
Limited lifetime warranty for the  
lifetime of ownership by the first  
consumer purchaser of the  
Monaural Headsets. Ear  
buds and boomheadsets lifetime of ownership by the first  
that transmit mono sound consumer purchaser of the  
through a wired  
connection.  
Limited lifetime warranty for the  
Use of Non-Motorola Products and Accessories. Defects or  
damage that result from the use of non-Motorola branded or  
certified Products, Accessories, Software or other peripheral  
equipment are excluded from coverage.  
product.  
Unauthorized Service or Modification. Defects or damages resulting  
from service, testing, adjustment, installation, maintenance,  
alteration, or modification in any way by someone other than  
Motorola, or its authorized service centers, are excluded from  
coverage.  
Products and  
Accessories that are  
Repaired or Replaced.  
The balance of the original  
warranty or for ninety (90) days  
from the date returned to the  
consumer, whichever is longer.  
Altered Products. Products or Accessories with (a) serial numbers  
or date tags that have been removed, altered or obliterated;  
(b) broken seals or that show evidence of tampering; (c)  
mismatched board serial numbers; or (d) nonconforming or non-  
Motorola housings, or parts, are excluded from coverage.  
Exclusions (Products and Accessories)  
Normal Wear and Tear. Periodic maintenance, repair and  
replacement of parts due to normal wear and tear are excluded  
from coverage.  
Communication Services. Defects, damages, or the failure of  
Products, Accessories or Software due to any communication  
service or signal you may subscribe to or use with the Products  
Accessories or Software is excluded from coverage.  
Batteries. Only batteries whose fully charged capacity falls below  
80% of their rated capacity and batteries that leak are covered by  
this limited warranty.  
Abuse & Misuse. Defects or damage that result from: (a) improper  
operation, storage, misuse or abuse, accident or neglect, such as  
142  
Motorola Limited Warranty for the United States and Canada  
Software  
What Will Motorola Do?  
Motorola, at its option, will at no charge repair, replace or refund the  
purchase price of any Products, Accessories or Software that does  
not conform to this warranty. We may use functionally equivalent  
reconditioned/refurbished/pre-owned or new Products,  
Accessories or parts. No data, software or applications added to  
your Product, Accessory or Software, including but not limited to  
personal contacts, games and ringer tones, will be reinstalled. To  
avoid losing such data, software, and applications, please create a  
back up prior to requesting service.  
Products Covered  
Length of Coverage  
Software. Applies only to physical  
defects in the media that embodies the  
copy of the software (e.g. CD-ROM, or  
floppy disk).  
Ninety (90) days  
from the date of  
purchase.  
Exclusions (Software)  
Software Embodied in Physical Media. No warranty is made that the  
software will meet your requirements or will work in combination  
with any hardware or software applications provided by third parties,  
that the operation of the software products will be uninterrupted or  
error free, or that all defects in the software products will be  
corrected.  
How to Obtain Warranty Service or Other  
Information  
USA  
1-800-734-5870  
1-800-461-4575  
1-888-390-6456  
Canada  
TTY  
Software NOT Embodied in Physical Media. Software that is not  
embodied in physical media (e.g. software that is downloaded from  
the Internet), is provided “as is” and without warranty.  
You will receive instructions on how to ship the Products,  
Accessories or Software, at your expense, to a Motorola Authorized  
Repair Center. To obtain service, you must include: (a) a copy of  
your receipt, bill of sale or other comparable proof of purchase;  
(b) a written description of the problem; (c) the name of your service  
provider, if applicable; (d) the name and location of the installation  
facility (if applicable) and, most importantly; (e) your address and  
telephone number.  
Who is Covered?  
This warranty extends only to the first consumer purchaser, and is  
not transferable.  
Motorola Limited Warranty for the United States and Canada  
143  
What Other Limitations are There?  
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION  
THE IMPLIED WARRANTIES OF MERCHANTABILITY AND  
FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED TO  
THE DURATION OF THIS LIMITED WARRANTY, OTHERWISE THE  
REPAIR, REPLACEMENT, OR REFUND AS PROVIDED UNDER  
THIS EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY  
OF THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER  
WARRANTIES, EXPRESS OR IMPLIED. IN NO EVENT SHALL  
MOTOROLA BE LIABLE, WHETHER IN CONTRACT OR TORT  
(INCLUDING NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE  
PURCHASE PRICE OF THE PRODUCT, ACCESSORY OR  
SOFTWARE, OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR  
CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF  
REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF  
INFORMATION OR DATA, SOFTWARE OR APPLICATIONS OR  
OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION  
WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS,  
ACCESSORIES OR SOFTWARE TO THE FULL EXTENT THESE  
DAMAGES MAY BE DISCLAIMED BY LAW.  
Some states and jurisdictions do not allow the limitation or exclusion  
of incidental or consequential damages, or limitation on the length  
of an implied warranty, so the above limitations or exclusions may  
not apply to you. This warranty gives you specific legal rights, and  
you may also have other rights that vary from state to state or from  
one jurisdiction to another.  
144  
Motorola Limited Warranty for the United States and Canada  
Clock Display 33  
Messaging  
Email 85  
Index  
D
A
Instant Messages 85  
Data Roam Guard 88  
Data Services Password 6  
Dialing Options 26  
Text Messaging 83  
Voicemail 4, 78  
Messaging Settings  
Notification 34  
microSD Card 5255  
Adapter 53  
Activation 3  
Alarm Clock 44  
Android Market 91  
Answering Calls 28  
Apps, Downloading 92  
E
G
I
Entering Text 2223  
B
C
Gallery 63  
Inserting 52  
Memory 54  
Removing 53  
Backlight 33  
Battery  
Icons  
Charging 2  
Status Information 18  
Instant Messaging 85  
Music  
Bluetooth 6768  
Bookmarks 90  
Accessing 91  
Creating 90  
Downloading 55, 99  
Playing 96  
K
L
Key Functions 11  
N
P
NASCAR Sprint Cup Mobile  
106  
Language 31  
Latitude 109  
Location Settings 34  
Calculator 45  
Calendar 43  
Adding Events 43  
Call Guard 88  
Camcorder 62  
Phone (illus.) 10  
Phone Number  
Displaying 22  
M
Making Calls 25  
Index  
145  
   
Phone Settings 3138  
Display Settings 3334  
Language 31  
Location Settings 34  
Messaging Settings 3435  
Sound Settings 3132  
Pictures 63  
Sprint Football Live 106  
Sprint Music Plus 105  
Sprint Radio 106  
Sprint Service  
T
TeleNav GPS Navigator 110  
Text Entry 2223  
Text Messaging 83  
Three-Way Call 29, 87  
Three-Way Calling 29, 87  
Transferring Files 55  
Transmitters  
Turning On and Off 73  
Turning Your Phone On and  
Off 11  
Account Passwords 5  
Activation 3  
Operator Services 7  
Sprint 411 7  
R
S
Resetting Your Phone 37  
Ringtones 31  
Roaming 8788  
Call Guard 88  
Sprint TV 106  
Sprint Worldwide Wireless  
Service 111  
Activate 111  
U
V
Data Roam Guard 88  
Roam Mode 87  
Getting Help 119  
Global Roaming Mode 112  
International Data Roaming  
115  
Making and Receiving Calls  
113  
SIM Card 112  
Status Messages 116  
Voicemail 114  
Unlocking Your Phone 36  
USB 55  
Safety Information 123140  
Screen Lock 36  
Security 3536  
Silent Mode 32  
SIM Card  
Vibrate All 32  
Video Camera 62  
Videos 63  
Voicemail  
Retrieving 82  
Setting Up 4, 82  
Security 35  
SMS Text Messaging 83  
146  
Index  
W
Wallpaper 33  
Web  
Bookmarks 90  
Go to Websites 90  
Reloading a Web Page 91  
Wi-Fi 68  
Wireless  
Bluetooth 67  
Wi-Fi 68  
Index  
147  

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