Motorola Nextel i836 User Manual

Nextel  
iDEN  
Digital Multi-service Data-capable Phone  
i836 Phone User’s Guide  
@NNTN6239@  
NNTN6239A  
Viewing the Recent Calls List..........................39  
Storing Items to Contacts................................40  
Deleting Items .................................................40  
Making Calls From the Recent Calls List ........41  
Memo.........................................................52  
Call Forwarding ........................................53  
Forwarding All Calls ........................................53  
Turning Off Call Forwarding ............................54  
Forwarding Missed Calls.................................54  
Viewing Call Forwarding Settings ...................55  
Entering Text............................................ 43  
Using Alpha Mode...........................................43  
Using Word Mode............................................43  
Special Function Keys.....................................44  
Using Numeric Mode.......................................45  
Using Symbols Mode ......................................45  
Advanced Calling Features .....................56  
Call Waiting .....................................................56  
Switching Between Calls.................................56  
Putting a Call on Hold .....................................57  
Calling 2 People ..............................................57  
Creating Pauses and Waits While Dialing.......58  
Making International Calls...............................58  
Setting One Touch Direct Connect® ...............58  
Setting Flip Actions .........................................59  
Call Timers......................................................60  
Using Your Phone as a Modem ......................61  
Making TTY Calls............................................62  
Special Dialing Codes .....................................63  
Contacts ................................................... 46  
Viewing Contacts.............................................47  
Creating Entries...............................................48  
Storing Numbers Faster ..................................49  
Editing Entries .................................................50  
Deleting Entries...............................................50  
Checking Capacity ..........................................50  
Creating Pauses and Waits.............................50  
International Numbers.....................................51  
ii  
®
Retrieving Messages.......................................72  
Nextel Phone Services.......................... 65  
Caller ID ..........................................................65  
Per-Call Blocking.............................................65  
Per-Line Blocking ............................................65  
Alternate Line Service .....................................65  
Call Restrictions ..............................................66  
Nextel Directory Assistance 411 .....................66  
Voice Mail Messages................................73  
Receiving a Message......................................73  
Accessing Voice Mail from  
the Message Center ...................................73  
Sending Unanswered Calls to Voice Mail .......73  
®
Nextel Voice Mail....................................74  
Ring Tones ............................................... 67  
Setting Your Phone to Vibrate.........................67  
Ring and Vibrate..............................................68  
Assigning Ring Tones to Contacts ..................68  
Viewing Ring Tone Assignments.....................68  
Downloading More Ring Tones.......................69  
Managing Memory...........................................69  
Deleting Custom Ring Tones ..........................69  
Setting Up Your Voice Mail Box ......................74  
Playing Messages ...........................................74  
Changing Your Password ...............................75  
Recording Your Name.....................................75  
Recording Your Active Greeting......................76  
Advanced Voice Mail Features .......................76  
Nextel® Voice Mail Tree..................................81  
Multimedia Messages ..............................82  
Navigating the Inbox, Drafts, and Sent Items..82  
Creating and Sending Messages ....................82  
Drafts...............................................................92  
Sent Items .......................................................92  
Receiving a Message......................................93  
Navigating a Message.....................................94  
Message Center ....................................... 70  
Accessing the Message Center.......................70  
Message Center Options.................................70  
Receiving Messages................................ 71  
Message Notifications .....................................71  
iii  
Viewing Received Messages  
My Info.....................................................108  
Viewing My Info.............................................108  
Editing My Info ..............................................108  
Setting Sending Options ...............................109  
from the Message Center ...........................94  
Actions for Received Messages......................95  
Customizing MMS ...........................................98  
Managing Memory.........................................101  
SM........................ 110  
Using Nextel Direct Send  
SMS Messages....................................... 102  
Receiving a Message....................................102  
Reading From the Message Center ..............102  
Calling and Storing Numbers ........................102  
Sending My Info and Contact Information.....110  
Voice Records ........................................112  
Creating Voice Records ................................112  
Playing Voice Records ..................................112  
Labeling Voice Records ................................112  
Deleting Voice Records.................................112  
Locking Voice Records .................................113  
Managing Memory ........................................113  
Wireless Data Services ......................... 104  
Wireless Data Services .................................104  
Accessing Wireless Data Services From Your  
Phone .......................................................105  
Navigation Keys ............................................105  
Guides and Demos........................................106  
Java Applications...................................114  
Installing Applications....................................114  
Running Applications ....................................114  
Suspending Applications...............................114  
Resuming Applications..................................115  
Ending Applications.......................................115  
Downloading Applications.............................115  
My Pictures............................................. 107  
Viewing Pictures............................................107  
Getting File Information.................................107  
Deleting Pictures ...........................................107  
Managing Memory.........................................107  
iv  
Deleting Applications.....................................115  
Managing Memory.........................................116  
Shortcuts on the Main Menu .........................116  
Java Applications and GPS Enabled.............117  
Customizing Your Phone.......................137  
Setting the Volume........................................137  
Setting Your Phone to Vibrate.......................137  
Changing the Look of Your Phone ................137  
Airplane Mode —Temporarily Turning  
GPS Enabled .......................................... 120  
IMPORTANT: Things to Keep in Mind ..........120  
Making an Emergency Call ...........................121  
Viewing Your Approximate Location .............122  
Enhancing GPS Performance .......................123  
Updating Satellite Almanac Data...................125  
Setting Privacy Options.................................126  
Using GPS with Map Software......................127  
Off Calls....................................................139  
Using Settings ...............................................139  
Profiles ....................................................144  
Viewing Profiles.............................................144  
Switching Profiles..........................................144  
How Changing Settings Affects Profiles........144  
Temporary Profiles........................................145  
Creating Profiles............................................146  
Editing Profiles ..............................................146  
Deleting Profiles ............................................146  
Setting Call Filtering ......................................147  
Datebook ................................................ 130  
Viewing Datebook .........................................130  
Creating Events.............................................131  
Editing Events ...............................................133  
Deleting Events .............................................134  
Receiving Reminders ....................................134  
Shortcuts.................................................149  
Creating a Shortcut .......................................149  
Using a Shortcut............................................149  
Editing a Shortcut..........................................150  
Deleting Shortcuts.........................................150  
Making Calls From Datebook and Datebook  
Reminders ................................................134  
Customizing Datebook Setup........................135  
v
Using a Headset..................................... 151  
Attaching a Headset......................................151  
Using a Remote PTT Button .........................151  
MOTOROLA LIMITED WARRANTY .......183  
Patent and Trademark Information.......187  
Index ........................................................188  
®
Nextel Customer Care......................... 152  
Domestic Customer Care..............................152  
Nextel Worldwide® Customer Care...............152  
®
Nextel Terms and  
Conditions of Service ........................ 153  
Safety and General Information ........... 175  
RF Operational Characteristics .....................175  
Portable Radio Product Operation and EME  
Exposure...................................................175  
Electromagnetic Interference/Compatibility...178  
Medical Devices ............................................178  
Operational Warnings....................................179  
Operational Cautions.....................................180  
Accessory Safety Information........................181  
vi  
Note: This equipment has been tested and  
found to comply with the limits for a Class  
B digital device, pursuant to part 15 of the  
FCC Rules. These limits are designed to  
provide reasonable protection against  
harmful interference in a residential  
installation. This equipment generates,  
uses and can radiate radio frequency  
energy and, if not installed and used in  
accordance with the instructions, may  
cause harmful interference to radio  
communications. However, there is no  
guarantee that interference will not occur  
in a particular installation.  
DECLARATION OF CONFORMITY  
Per FCC CFR 47 Part 2 Section 2.1077(a)  
Responsible Party Name: Motorola, Inc.  
Address: 8000 West Sunrise Boulevard  
Plantation, FL 33322 USA  
Phone Number: 1 (800) 453-0920  
If this equipment does cause harmful  
interference to radio or television reception,  
which can be determined by turning the  
equipment off and on, the user is  
Hereby declares that the product:  
Product Name: i836  
encouraged to try to correct the interference  
by one or more of the following measures:  
Model Number: H74XAH6RR4AN  
Conforms to the following regulations:  
Reorient or relocate the receiving  
antenna.  
FCC Part 15, subpart B, section 15.107(a),  
15.107(d) and section 15.109(a)  
Increase the separation between the  
equipment and receiver.  
Class B Digital Device  
As a personal computer peripheral, this device  
complies with Part 15 of the FCC Rules. Operation  
is subject to the following two conditions: (1) this  
device may not cause harmful interference, and (2)  
this device must accept any interference received,  
including interference that may cause undesired  
operation.  
Connect the equipment into an outlet on  
a circuit different from that to which the  
receiver is connected.  
Consult the dealer or an experienced  
radio/TV technician for help.  
vii  
Getting Started  
retractable  
antenna  
earpiece  
internal  
display  
external  
display  
volume  
controls  
light sensor  
option keys  
Push-to-talk (PTT)  
button  
power  
button  
audio jack  
space key  
back key  
speaker  
(in back)  
microphone  
accessory connector  
1
   
Getting Started  
p
Power button.  
t
.
Acts like s when the flip is closed; turns  
Direct Connect® / Group ConnectSM  
speaker on and off; used with voice  
names and voice records.  
Navigation key — press the arrows to  
scroll through menus and lists.  
Acts like e when the flip is closed;  
accesses recent calls; sends incoming  
calls to voice mail.  
O
m
OK key — selects highlighted item;  
answers calls.  
Menu key — accesses context-sensitive  
menus.  
To start using your i836 phone:  
A
Option key — selects the option  
appearing above it on the display.  
Make sure your SIM card is in place.  
Charge the battery.  
Note: Throughout this User’s Guide,  
the option keys will be  
Activate your service.  
Enable security.  
represented by A.  
s
e
Send key — places phone calls.  
End key — ends phone calls; returns to  
idle screen; using Wireless Data  
Services, returns to home page.  
2
         
Removing the Battery Door  
Removing the Battery Door  
1 Make sure the phone is powered off. See  
“Powering On and Off” on page 7.  
2 Press the release button and pull the battery  
door away from the phone.  
Locating Your SIM Card  
Your SIM (Subscriber Identity Module) card is a  
small piece of plastic located in the SIM card  
holder in the back of your phone, underneath the  
battery.  
button  
SIM card  
If there is no SIM card in your phone, contact  
Nextel Customer Care at 1-800-639-6111.  
If you want to use a SIM card other than the one  
that is in your phone, please contact Nextel  
Customer Care to verify that the SIM card you want  
to use is compatible with your phone.  
3
       
Getting Started  
3 To replace the battery door, locate the tabs on  
the battery door and the slots in the phone.  
Battery  
Inserting the Battery  
Your phone comes with a Slim Lithium Ion Battery.  
1 Remove the battery door.  
2 Insert the battery into the battery area. Press the  
battery down to secure it.  
slots  
tabs  
4 Place the tabs on the battery door into the slots  
on the phone.  
4
     
Battery  
5 Move the top of the battery door into place.  
Press it over the release button until you hear a  
click.  
2 Open the connector cover.  
connector  
cover  
3 Plug the other end of the charger into the  
accessory connector.  
Charging the Battery  
Your phone comes with a rapid travel charger.  
1 Plug the charger into an electrical outlet.  
Charger Attached or Device Attached appears  
on the internal display.  
Tip: To remove the charger from the accessory  
connector: Press the buttons on the sides  
of the plug. Pull the plug straight out.  
5
 
Getting Started  
4 If you have purchased optional batteries or  
Removing the Battery  
1 With the phone powered off, remove the battery  
door.  
chargers, see “Charging Times”.  
Charging Times  
Check your battery and charger type against the  
grid below to determine appropriate charging  
times.  
2 Remove the battery by lifting it out from the side.  
Battery  
Charger  
Rapid  
Standard  
2.5 hours  
Slim Lithium 2 hours  
Ion SC  
Standard  
Lithium Ion  
SC  
3.5 hours  
4 hours  
Battery Use and Maintenance  
The Motorola iDEN Approved Lithium Ion  
chargers provide optimum performance. Other  
chargers may not fully charge the iDEN Lithium  
Ion battery or may yield a reduced number of  
lifetime charge cycles.  
For best results, charge the batteries within the  
temperature range of 50°F to 104°F (10°C to  
40°C).  
Prolonged charging is not recommended.  
Extreme temperatures degrade battery  
performance. Do not store the battery where  
temperatures exceed 140°F (60°C) or fall below  
4°F (-20°C).  
6
   
Powering On and Off  
Lithium Ion batteries have a self discharge rate  
and without use, lose about 1% of their charge  
per day.  
As your phone connects to the network, you will  
see a connecting message. When the idle screen  
appears, the phone is ready to use.  
The battery capacity is degraded if the battery is  
stored for long periods while fully charged. If  
long term storage is required, store at half  
capacity.  
Powering On and Off  
To power your phone on:  
1 Open the flip.  
2 Press p.  
Note: Pressing p for more than 5 seconds turns  
on Airplane mode. See “Airplane Mode —  
Temporarily Turning Off Calls” on page  
139.  
To power your phone off:  
1 Open the flip.  
2 Press and hold p.  
The first time you power your phone on, your  
service is activated.  
A screen then appears prompting you to select Ok  
to update your browser information, which enables  
security. This screen will only appear during initial  
activation.  
7
         
Getting Started  
3 You are prompted again to accept changes to  
your lists. Press A under Ok.  
Enabling Security  
You must enable security the first time you power  
on your phone or within 10 days of first activation of  
your phone.  
4 A confirmation screen displays. Press A under  
Ok.  
5 Press e to return to the idle screen.  
1 Press A under Ok.  
Finding Your Phone Number  
and Direct Connect® Number  
My Info lets you view your phone number, Direct  
Connect number, and other phone information.  
Note: If you press A under Later, the idle  
screen will appear. The next time you  
select Net from the main menu, you will  
be prompted to enable security before you  
can use Wireless Data Services.  
2 You are prompted to enable security. Press A  
under Yes. A series of screens followed by the  
default homepage displays.  
1 Press m to access the main menu.  
2 Scroll to My Info.  
3 Press O.  
3 Press e to return to the idle screen.  
4 Scroll to see your information:  
Line 1 and Line 2 are your phone numbers. Direct  
Connect is your Direct Connect number, the  
number that others use to contact you using Direct  
Connect walkie-talkie service. These numbers  
appear when you receive your alert notification  
after enabling security on your phone.  
Phone Programming  
Within 24 hours of enabling security, you will  
receive an alert notification containing your  
Personal Telephone Number (PTN), Nextel  
Customer Care number, Direct Connect number,  
and Talkgroups.  
See “My Info” on page 108 for more information  
about this feature.  
1 When you receive an alert notification saying  
New Browser Message - Receive  
Programming Info, press A under Goto.  
2 You are prompted to accept changes to your  
lists. Press A under Ok.  
8
           
Nextel® Voice Mail  
Nextel® Voice Mail  
Phone Basics  
You must set up your voice mail box before you  
can retrieve messages. See “Setting Up Your  
Voice Mail Box” on page 74.  
Display  
Any time your phone is powered on, the display  
provides you with information and options.  
Nextel Worldwide® Service  
The external display shows a shortened version of  
the internal display. To see more information, open  
You can use your phone to make calls  
internationally in select cities using other iDEN®  
networks by calling Nextel Customer Care to  
activate international dialing on your account.  
Countries in which you can use your phone include  
Argentina, Brazil, Canada, Israel, Jordan, Mexico,  
Peru, the Philippines, Singapore, and South  
Korea*.  
the flip.  
status icons  
text area  
menu icon  
* Credit approval may be required. Other conditions may apply.  
display options  
Customizing Features  
You can control many features of your phone,  
including the size of the text on the display, the way  
you access main menu items, and the volume of  
incoming sound, rings, and other tones. See  
“Customizing Your Phone” on page 137.  
The screen shown above is the idle screen. The  
idle screen appears when your phone is on, but not  
engaged in any activity.  
Text Area  
This area displays menus, messages, names,  
phone numbers, and other information.  
9
                 
Getting Started  
Display Options  
Quick Access to Main Menu Items  
Two display options appear at the bottom of most  
screens. You select a display option by pressing  
the option key below it.  
Each arrow in the navigation key and O can be  
used to access a main menu item from the idle  
screen. Each of these keys is assigned to a main  
menu item when you receive your phone. To  
assign different main menu items, see “Personalize  
Features” on page 141.  
Menus and Lists  
Your phone’s features are arranged in menus,  
submenus, and lists.  
OK Key  
Pressing O:  
To access the items in a menu or list, scroll using  
the navigation key at the top of your keypad. This  
key lets you scroll up, down, left, or right. Holding  
down the appropriate part of the navigation key  
speeds up scrolling.  
Selects the highlighted menu item or list item  
Sets options  
Confirms actions  
In this guide, this symbol > tells you to select a  
menu or list item. For example, Settings >  
Security means:  
Places and answer calls  
From the idle screen, accesses ring tones list.  
This is the default setting. You can assign a  
different main menu item to O.  
1 Scroll to Settings on the main menu.  
2 Press O to see the Settings screen.  
3 Scroll to Security.  
Menu Key  
4 Press O to see the Security screen.  
Many features provide context-sensitive menus  
that let you access related features and actions.  
This icon S appears any time a context-sensitive  
menu is available. Press m to access the menu.  
10  
       
Phone Basics  
Main Menu  
n
Downloads  
Provides a catalog of ring  
tones, wallpaper, games  
and Java applications that  
you can download directly  
to your phone. Items in this  
catalog change frequently,  
so check regularly for fresh  
content. See page 69.  
All your phone’s features can be accessed through  
the main menu. You can set the main menu to  
appear as a list or as large icons (see “Setting the  
Menu View” on page 138).  
Net  
Access to Wireless Data  
Services. See page 104.  
a
q
b
m
[
GPS  
Find your approximate  
geographical location. See  
page 120.  
l
d
Java Apps  
Settings  
Java applications on your  
phone. See page 114.  
Customize your phone.  
See page 137.  
Contacts  
Create, view, store, edit  
Contacts and Groups. See  
page 46.  
Ring Tones  
My Pictures  
VoiceRecord  
My Info  
Assign ring tones and turn  
ringer off. See page 67.  
Messages  
Call Forward  
Datebook  
Memo  
Access messages. See  
page 70.  
e
f
o
g
h
Access stored pictures.  
See page 107.  
Set call forwarding options.  
See page 53.  
Record and play audio  
messages. See page 112.  
c
j
Schedule appointments.  
See page 130.  
View personal phone  
information, including  
phone number and Direct  
Connect number. See  
page 8.  
Store a number to access  
later. See page 52.  
Call Timers  
Phone usage information.  
See page 60.  
11  
 
Getting Started  
Recent Calls  
Shortcuts  
Profiles  
Lists recent calls. See  
page 38.  
Direct Connect In Use — Your  
phone is active on a Direct Connect  
call.  
i
s
B
Create shortcuts to  
screens. See page 149.  
S
Group In Use— Your phone is  
active on a Group Connect call.  
Groups of settings you  
apply together. See  
page 144.  
p
Talkgroup In Use — Your phone is  
active on a Talkgroup call.  
C
Call Alert  
Lists call alerts. See  
page 36.  
Active Phone Line — 1 indicates  
phone line 1 is ready to make calls;  
2 indicates phone line 2 is ready to  
make calls.  
k
1 2  
Status Icons  
Call Forward — Your phone is set  
to forward calls. See “Call  
Forwarding” on page 53.  
G L  
I J  
H K  
Status icons appear at the top of the display. Some  
appear at all times. Others appear only when your  
phone is engaged in certain activities or when you  
have activated certain features.  
Ringer Off — Your phone is set not  
to ring. See “Setting Your Phone to  
Vibrate” on page 67.  
QRM  
Battery Strength — A fuller battery  
indicates a greater charge.  
abcd  
efgd  
Speaker Off — Sets Direct  
Connect, Group Connect, and  
Talkgroup sound to come through  
the earpiece rather than through the  
speaker.  
u
Signal Strength — More bars next  
to the antenna indicate a stronger  
signal.  
o p q  
r s  
Phone In Use — Your phone is  
active on a phone call.  
A
Messages — You have one or  
more messages. See page 70.  
w xT  
yz  
12  
     
SIM Card Security  
SIM Card Security  
T9 Text Input — You are using T9  
Text Input to enter text. See  
“Entering Text” on page 43.  
ljik  
mXnW  
Your SIM card stores all your Contacts and  
protects your personal information. Since this  
information is stored on your SIM card, not in your  
phone, you can remove the information by  
removing your SIM card.  
Internet — You are ready to  
browse the internet or are browsing  
the internet using a secure  
connection.  
DE  
Note: Except for making emergency calls, your  
phone will not function without the SIM  
card.  
Airplane Mode — Your phone is  
set to Airplane Mode. See “Airplane  
Mode —Temporarily Turning Off  
Calls” on page 139.  
U
To prevent unauthorized use of your phone, your  
SIM card is protected by a PIN that you enter each  
time the phone is powered on. You can change the  
PIN or turn off the requirement that it be entered.  
Packet Data — You are ready to  
transfer packet data or are  
transferring packet data. See “Using  
Your Phone as a Modem” on page  
61.  
Y Z  
Turning the PIN Requirement On and  
Off  
When the SIM PIN requirement is off, your phone  
can be used without entering a PIN.  
TTY — You are ready to use your  
phone to make calls using a  
teletypewriter device. See “Making  
TTY Calls” on page 62.  
N O  
Important: When the SIM PIN requirement is off,  
the personal data on your SIM card is  
not protected. Anyone can use your  
phone and access your personal data.  
When the SIM PIN requirement is on, you are  
prompted to enter your PIN each time you power  
on your phone.  
13  
           
Getting Started  
Note: If a SIM PIN is required, your phone will  
not function until the SIM PIN is entered,  
except for making emergency calls.  
Changing the PIN  
Note: The SIM PIN requirement must be turned  
on in order to access this feature.  
1 From the main menu, select Settings >  
Security > SIM PIN.  
2 Select On or Off.  
3 Enter the current SIM PIN.  
1 From the main menu, select Settings >  
Security > Change Password > SIM PIN.  
2 At the Enter Old SIM PIN screen, enter the  
current SIM PIN.  
Note: The default SIM PIN is 0000. Change your  
PIN to prevent fraudulent use of the SIM  
card (see “Changing the PIN”).  
3 Press A under Ok.  
4 At the Enter New SIM PIN screen, enter the  
new 4- to 8-digit SIM PIN.  
4 Press A under Ok.  
5 Press A under Ok.  
6 At the Re-enter New SIM PIN screen, re-enter  
Entering the PIN  
1 When the Enter SIM PIN Code screen appears  
after you power on your phone, enter your SIM  
PIN.  
the new SIM PIN to confirm.  
7 Press A under Ok.  
Changed: SIM PIN displays.  
2 Press A under Ok.  
Unblocking the PIN  
The message SIM Unlocked displays.  
If you enter your PIN incorrectly 3 times, your SIM  
card is blocked. To unblock your SIM card, you  
must contact Nextel Customer Care to get a PIN  
Unblock Code (PUK).  
Important: If you enter your PIN incorrectly 3  
times, your SIM card is blocked. To  
unblock your SIM card, you must  
contact Nextel Customer Care. See  
“Unblocking the PIN”.  
14  
       
SIM Card Security  
Important: If you unsuccessfully enter the PUK  
code 10 times, your SIM card is  
permanently blocked and must be  
replaced. If this happens, all data is  
lost. You will get a message to contact  
Nextel Customer Care. Except for  
making emergency calls, your phone  
will not function with a blocked SIM  
card.  
Inserting and Removing Your SIM  
Card  
Important: Do not touch the gold-colored areas of  
your SIM card.  
The SIM card is designed for optimal Contacts  
storage and feature use. For Nextel SIM card  
compatibility information, visit nextel.com/sim.  
Note: In some cases, Contacts and Groups may  
not be accessible if you move your SIM  
card to another phone. Contacts and  
Groups created with your i836 phone are  
not readable by an older iDEN SIM-based  
phone.  
To unblock the PIN:  
1 Press * # m 1.  
2 At your Nextel Customer Care representative’s  
request, provide the information needed to give  
you a PUK code.  
If you remove your SIM card and use it with  
another phone, or use another SIM card with your  
phone, the following information is erased:  
3 Select Unblock PIN.  
4 Enter the PUK code.  
5 Enter a new 4- to 8-digit SIM PIN.  
6 Re-enter your SIM PIN.  
The recent calls list  
Call forwarding settings  
Net alerts  
MMS messages  
Note: These steps must be performed in quick  
succession.  
If you entered the codes properly, SIM Unlocked  
appears on the display.  
Options set using the MMS Setup menu  
Information stored in Memo  
Images in My Pictures  
3 most recent GPS Enabled locations  
15  
     
Getting Started  
Voice records  
3 Carefully slide your SIM card into the SIM card  
holder.  
Voice names  
Datebook events  
Options set using the Personalize menu  
Inserting Your SIM Card  
1 With your phone powered off, remove the  
battery door and battery.  
2 Open the SIM card holder.  
4 Close the SIM card holder.  
16  
 
SIM Card Security  
5 Lock the SIM card holder: While holding the  
bottom of the SIM card holder in place with one  
finger, gently press the top of the holder until you  
hear the holder click into place.  
Removing Your SIM Card  
Important: To avoid loss or damage, do not  
remove your SIM card from your phone  
unless absolutely necessary.  
1 With your phone powered off, remove the  
battery door and battery.  
Hold here.  
Press here.  
2 Open the SIM card holder.  
Note: If you insert your SIM card incorrectly, or if  
the SIM card holder is not fully locked,  
Insert SIM will display.  
17  
 
Getting Started  
3 Carefully slide your SIM card out of the SIM card  
holder.  
Note: Protect your SIM card as you would any  
delicate object. Store it carefully.  
Locking the Keypad  
Locking the phone’s keypad prevents its buttons  
from being pressed. When the keypad is locked,  
you can only:  
Power the phone on and off  
Unlock the keypad  
Respond to incoming calls, messages, and  
alerts  
Important: Emergency calls cannot be placed  
while the keypad is locked.  
To lock the keypad:  
1 From the idle screen, press m.  
2 Press *.  
4 Close the SIM card holder.  
If you press a key while the keypad is locked,  
instructions for unlocking the keypad display  
briefly.  
To unlock the keypad:  
1 From the idle screen, press m.  
2 Press *.  
18  
   
Antenna  
You also have the option of setting your phone to  
automatically lock the keypad if there has been no  
activity for a specified time.  
To optimize your phone’s performance, extend the  
antenna when you make or receive a call, and  
avoid touching the antenna with any body part.  
Important: Failure to fully extend or retract the  
antenna until the antenna clicks into  
place causes severely degraded  
performance, which may result in  
missed calls, dropped calls, or garbled  
audio.  
1 From the main menu, select Settings >  
Security > Keypad Lock.  
2 To lock the keypad immediately, select Lock  
Now. You will be given the option to press m  
and * to lock and unlock the keypad.  
3 To set a specific time for the keypad to lock if  
there has been no activity, select Auto Lock  
and then select a time.  
Accessories  
Your phone comes with a Slim Lithium Ion Battery,  
The keypad can be set to lock in 5, 10, 15 or 20  
minutes if the keypad is not touched during the  
specified time. To turn the auto lock off, repeat  
step 3 and select Off.  
rapid travel charger, and carry system.  
Various accessories are available for use with your  
i836 phone, including larger capacity batteries and  
doors, cases, vehicle power charger, data cables,  
Hands-Free accessories and more. Please ask  
your Nextel Sales Representative for standard  
battery door availability  
Antenna  
The retractable antenna on your i836 phone is  
designed to be extended during calls.  
To order additional accessories, go to nextel.com  
or call 1-800-Nextel6. You can also contact your  
Nextel Authorized Sales Representative or stop by  
any Nextel-owned Retail Store. For information on  
Nextel retail store locations, go to nextel.com.  
To extend the antenna, pull gently on the rounded  
tip until the antenna is fully extended and clicks into  
position.  
When finished with a call, retract the antenna by  
pushing gently on the rounded tip until the antenna  
clicks into place.  
19  
         
Getting Started  
to this, all messages and all settings (including  
your greeting and password) will be lost when the  
number you have brought to Nextel becomes  
active.  
Wireless Local Number  
Portability: Bringing Your  
Phone Number From Another  
Carrier  
Text Messaging  
If you are bringing your phone number from  
another carrier, your new phone will be active as  
soon as you receive it. Nextel will provide you with  
a temporary phone number so that you can begin  
using your phone immediately. Once the number  
you have brought to Nextel is activated, your  
temporary phone number will be deactivated and  
service with your previous carrier will be cancelled  
automatically. You will receive a text message on  
your Nextel phone letting you know that activation  
is complete. Simply turn your phone off and back  
on again to complete activation.  
During the activation process, it is possible that text  
messages may not be properly routed to your  
Nextel phone.  
911 Calls  
Nextel continues to make efforts to ensure that all  
911 calls are minimally impacted by this process. If  
you make a call to 911 from your temporary phone  
number and the call fails, the 911 emergency  
response center will not be able to call you back on  
your Nextel phone if in the meantime your Nextel  
phone has been programmed with your permanent  
phone number. As with any wireless 911 call, if  
your call is disconnected before location and  
details have been provided, be sure to call 911  
again and advise that you were disconnected.  
Here is additional information you need to be  
aware of until the number you have brought to  
Nextel is active on the Nextel network:  
Nextel® Voice Mail  
Go to nextel.com/wlnp for more details.  
We suggest you set up your voice mail box after  
the number you brought to Nextel is active on your  
Nextel phone and your temporary phone number is  
deactivated. If you set up your voice mail box prior  
20  
 
Nextel® Customer Care  
Nextel® Customer Care  
Nextel Customer Care: 1-800-639-6111 or dial 611  
from your i836 phone.  
Nextel Worldwide Customer Care:  
+1-360-662-5202 (toll-free from your i836 phone).  
Understanding Status  
Messages  
You may receive status messages under certain  
conditions. Before contacting Nextel Customer  
Care, note the message, numeric code, and the  
conditions under which the message appeared.  
You can go to nextel.com for additional information  
about status messages.  
21  
       
With the Flip Closed  
Making Calls  
1 Select the number you want to call from the  
recent calls list and press t (see “From the  
Recent Calls List” on page 31). -or-  
Your i836 phone makes two types of calls: digital  
cellular phone calls and Direct Connect calls. With  
Direct Connect calls, you use your phone as a  
long-range, digital walkie-talkie.  
Use a voice name to select the number and  
place the call (see “Using a Voice Name” on  
page 32).  
Phone Calls  
With the Flip Open  
2 To end the call, press ..  
Direct Connect® Calls  
Nextel offers the following Direct Connect services:  
1 Enter the number you want to call.  
2 To place the call:  
Press s. -or-  
Direct Connect — allows walkie-talkie calling  
within your local coverage area.  
If you entered the number from the idle screen,  
press O.  
Nationwide Direct ConnectSM — allows  
coast-to-coast walkie-talkie calling to Nextel  
users from anywhere on the Nextel National  
Network (U.S.) to anywhere on the National  
Network.  
International Direct ConnectSM — allows  
walkie-talkie calling to and from select countries.  
Group ConnectSM — allows nationwide  
walkie-talkie calling to up to 20 Nextel customers  
simultaneously. (See “Group ConnectSM Calls”  
on page 23).  
3 To end the call:  
Press e. -or-  
Close the flip.  
To end a call by closing the flip, you must have the  
Flip to End feature turned on. See “Setting Flip  
Actions” on page 59.  
Talkgroups — allows walkie-talkie calling to up  
to 100 Nextel customers.  
22  
                 
Group ConnectSM Calls  
Group ConnectSM Calls  
A Group Connect call is similar to a Direct Connect  
call, but is made to multiple Direct Connect users  
at once. You can create Groups from your phone  
and call up to 20 Nextel users anywhere on the  
Nextel national network to other Group  
Connect-compatible phones*. You can create a  
Group for one-time use or store it to Contacts so  
you can call it at any time.  
* Not all phones are Group Connect-compatible. See nextel.com for  
more details on Group Connect.  
See nextel.com for more details on these Direct  
Connect services. Pricing for each of these  
services is based on your service contract.  
1 If the flip is open, enter the Direct Connect  
number you want to call. -or-  
If the flip is closed, select the number as you  
would when making a phone call.  
2 Press and hold the PTT button on the side of  
your phone. Begin talking after your phone emits  
a chirping sound.  
3 Release the PTT button to listen.  
Note: In order to store Groups to your i836, you  
must use the 128K SIM card that came  
with your phone. The 128K SIM card is  
labeled "Nextel 600 Contcs & 25 Grps".  
With this SIM card, a maximum of 25  
groups can be added to your i836. Group  
entries created with your i836 phone are  
not readable by an older iDEN SIM-based  
phone.  
Tip: To let someone know you want to talk to  
him or her on a Direct Connect call, send a  
call alert. See “Call Alerts” on page 36.  
Dialing Direct Connect® Numbers  
Every Direct Connect number has 3 parts — an  
area ID, a network ID, and a member ID — with an  
asterisk between each of these parts. For example:  
999*999*9999.  
When you place a Direct Connect call, you must  
enter the whole Direct Connect number including  
the asterisks.  
Tip: When you store a Direct Connect number in  
Contacts, it is good practice to include the  
whole Direct Connect number including the  
asterisks.  
23  
       
Making Calls  
Note: If you do not assign a name, the Group is  
named “Group” followed by the number of  
members in the Group. For example,  
Group  
S
Talkgroup  
Group Icons  
Geography  
I
“Group (8)” for a group with 8 members.  
Nationwide  
Limited to local  
market and  
network (fleet)  
4 Add Group members. See “Adding Group  
Members”.  
5 If you want to create a voice name for the  
Group, select [Options] > Voice Name. As  
directed by the screen prompts, say and repeat  
the voice name you want to assign to the Group.  
Speak clearly into the microphone.  
Maximum  
Group Size  
21 (including  
originator)  
100  
Set-up  
Dynamically,  
via your phone Nextel  
Predefined, via  
6 Press A under Save.  
administrator  
using Talkgroup  
Management  
Adding Group Members  
You can add Group members that have a Direct  
Connect number and Group Connect-compatible  
phone to your Group by selecting them from  
Contacts, the recent calls list, memo, or manually  
entering the Direct Connect number from your  
keypad. You can also add all members in an  
existing Group to another Group by selecting the  
Group name from Contacts.  
Voice  
Yes  
No  
Activated  
Dialing  
Creating Groups in Contacts  
1 From the main menu, select Contacts.  
2 Select [New Group].  
3 If you want to assign a name to the Group, enter  
the name.  
24  
       
Group ConnectSM Calls  
To add Group members from Contacts, the recent  
calls list, or Memo:  
Making Group Calls  
With the Flip Open  
1 While creating a Group, select [Add Member].  
-or-  
2 Select [Add Number] and press A under  
Browse.  
1 From Contacts or the recent calls list, scroll to or  
select the Group you want. -or-  
Press and hold t until a prompt appears telling  
you to say the voice name. Say the voice name  
assigned to the Group you want.-or-  
Note: To move between Contacts, the recent  
calls list, and Memo, scroll left or right, or  
press * or #.  
From the idle screen, press the number on your  
keypad assigned to the Group you want. -or-  
3 Scroll to the members you want from Contacts,  
the recent calls list, or Memo and press O. A  
checkmark appears next to each selected  
member.  
Enter or select a Direct Connect number and  
add more Direct Connect numbers. See  
“Starting a Group Call with a Direct Connect®  
Number” on page 26.  
Note: To deselect a member, scroll to a selected  
member and press O.  
2 Press the PTT button.  
4 Press A under Done.  
With the Flip Closed  
To add Group members manually from the keypad:  
1 While creating a Group, select [Add Number].  
To make a Group call from the recent calls list with  
the flip closed:  
2 Enter the Direct Connect number using the  
keypad.  
1 Press .. Press the volume controls to scroll to  
the Group you want. -or-  
3 Press O.  
Press and hold t until a prompt appears telling  
you to say the voice name. Say the voice name  
assigned to the Group you want.  
2 Press the PTT button.  
25  
 
Making Calls  
Press A under Done.  
Receiving Group Calls  
To answer a Group call:  
Removing Members or Groups  
Proceed as if answering a Direct Connect call.  
Only one person at a time may speak on a  
Group call.  
To remove a member from a Group:  
1 From Contacts, scroll to the Group you want to  
delete the member from.  
Starting a Group Call with a Direct  
Connect® Number  
You can start a Group call with any Direct Connect  
number you want to call.  
2 Press A under Edit.  
3 Scroll to the member you want to remove.  
4 Press m.  
5 Select Remove Member.  
6 Select Save.  
1 Choose the first Direct Connect number that you  
want in the Group call:  
To remove all members from a Group:  
From the idle screen, enter the Direct Connect  
number. -or-  
1 From Contacts, scroll to the Group you want to  
delete all members from.  
From the Contacts list, scroll to an entry  
containing the Direct Connect number. -or-  
2 Press A under Edit.  
3 Press m.  
From the recent calls list, scroll to an entry  
containing the Direct Connect number.  
4 Select Remove All Members.  
5 Press A under Yes.  
2 Press m.  
3 Select Call New Group.  
4 Add more Group members. See “Adding Group  
Members” on page 24.  
5 If you want to save the Group you have created:  
Press m. Select Store Group.  
To delete a Group from Contacts:  
1 From Contacts, scroll to the Group you want to  
delete.  
2 Press m.  
3 Select Delete Group.  
6 To make the call, press the PTT button. -or-  
26  
       
Group ConnectSM Calls  
Storing Groups  
Group Call Details  
From the Recent Calls List  
During a Group call, you can view details about the  
other group members, such as their name or Direct  
Connect number, and their status on the call.  
1 From the recent calls list, select the Group you  
want.  
2 Press A under Store.  
To view Group call details, press A under Details.  
3 If you want, add more information to the entry.  
4 Press A under Save.  
In the Details view, these icons appear next to  
member names or Direct Connect numbers:  
From an Active Group Call  
The member of the Group who is speaking.  
T
A
1 During an active Group call, press m.  
2 Select Store Group.  
3 If you want, add more information to the entry.  
A member of the Group who is active on the  
Group call, but not speaking.  
A member of the Group who has exited the  
call.  
Note: You cannot record a voice name during an  
O
U
u
active call.  
4 Press A under Save.  
A member of the Group who could not be  
reached on the Group call.  
Group Call Information  
While you are in a Group call, the following  
appears on the screen:  
A member of the Group whose status is  
unknown.  
The name of the Group  
The name or the Direct Connect number of the  
person speaking  
The number of members who are participating in  
the Group call  
27  
     
Making Calls  
Sending Groups Using Nextel Direct  
SendSM  
You can send a Group using Direct Send so that  
the person who receives the Group can use the  
list.  
Talkgroup Calls  
Using Predefined Talkgroups  
A Talkgroup is a predetermined group that has  
been provisioned by Nextel or an account  
administrator. Talkgroups are limited by network  
(fleet) and local markets. They can accommodate  
groups up to 100 members in the local market.  
1 From Contacts or the recent calls list, scroll to or  
select the Group you want.  
2 Press m.  
3 Select Send Group.  
4 To include yourself in the Group, press A under  
Yes. -or-  
Before you can make or receive Talkgroup calls, a  
Talkgroup must be established. After the Talkgroup  
is established, you must join the Talkgroup.  
Joining a Talkgroup  
To exclude yourself from the Group, press A  
under No.  
When you enable security, you receive a list of  
Talkgroups that have been set up for you if you  
subscribe to this service. The Talkgroup list is  
saved to Contacts.  
Note: If you choose to include yourself and the  
Group already contains 20 members, you  
will be prompted that the list is full. You  
will be excluded from the list.  
To receive Talkgroup calls made to any of these  
Talkgroups, you must join the Talkgroup.  
5 Enter the Direct Connect number of the person  
you want to send the Group to. -or-  
1 Press A under Contcs. -or-  
Select Browse to select a contact from the  
recent calls list, Contacts, or Memo.  
From the main menu, scroll to Contacts and  
press O.  
6 Press O.  
7 To send the Group, push the PTT button.  
2 Scroll to the Talkgroup you want to join.  
3 Press A under Join.  
The Group will display in the recent calls list on  
the phone that you send the Group to.  
28  
           
Talkgroup Calls  
2 Proceed as if making a Direct Connect call.  
Note: You will now be able to receive  
communications from this Talkgroup only.  
You can only monitor one Talkgroup at a  
time.  
Receiving Talkgroup Calls  
To answer a Talkgroup call:  
Setting Up More Talkgroups  
You can set up more Talkgroups in 3 ways:  
Proceed as if answering a Direct Connect call.  
Only one person at a time may speak on a  
Talkgroup call.  
Using Talkgroup Management* on MyNextel at  
nextel.com  
The Direct Connect number or name of the  
person who is speaking will appear on the  
display below the Talkgroup number.  
* You must be an account administrator to use Talkgroup  
Management.  
Contacting your Nextel Sales Representative at  
the time of activation  
Turning off Talkgroup Calls  
To set your phone to prevent you from hearing  
your Talkgroup calls:  
Using Wireless Manager to create, manage, and  
delete Talkgroups  
1 From the main menu, select Settings > DC/GC  
Options > Tkgrp Silent.  
2 Set this option On.  
When you create your Talkgroups, you can select  
your own Talkgroup numbers.  
You can join a new Talkgroup by pressing # and  
entering the number using the keypad. Then press  
A under Join.  
To set your phone to let you hear your Talkgroup  
calls:  
Set Tkgrp Silent to Off in step 2.  
Making Talkgroup Calls  
1 Press #. Then enter the Talkgroup number  
using the keypad. -or-  
Choose the Talkgroup name from Contacts or  
recent calls list.  
29  
       
Making Calls  
Ending  
If the flip is closed, press .. -or-  
Receiving Calls  
Phone Calls  
When you receive a phone call, your phone rings,  
vibrates, or lights up its backlight.  
Press e. -or-  
Close the flip.  
Direct Connect® Calls  
Answering  
If the flip is closed, press t. -or-  
Open the flip. -or-  
When you receive a Direct Connect call, your  
phone emits a chirping sound or vibrates.  
1 Wait for the caller to finish speaking.  
Press s. -or-  
2 Press and hold the PTT button on the side of  
your phone. Begin talking after your phone emits  
a chirping sound.  
Press O. -or-  
Press A under Yes. -or-  
Press any number key.  
3 Release the PTT button to listen.  
Tip: Turn the speakerphone off to have a private  
walkie-talkie call (see “Using  
To answer a call by opening the flip, you must have  
the Flip to Ans feature turned on (see “Setting Flip  
Actions” on page 59). To answer a call by pressing  
any number key, you must have the Any Key Ans  
feature turned on (see “Phone Calls Features” on  
page 140).  
Speakerphone” on page 33).  
Ways to Enter Calls  
Use the numbers on the keypad  
Sending to Voice Mail  
If the flip is closed, press .. -or-  
Press e. -or-  
Select the number from the recent calls list  
Select the number from Contacts  
Select a number stored in Datebook  
Redial the last phone number called  
Say a voice name into your phone  
Press A under No.  
30  
               
Ways to Enter Calls  
Use Speed Dial or Turbo Dial®  
With the Flip Closed  
Use One Touch Direct Connect to make a Direct  
Connect call  
1 Press . to display the most recent call.  
2 To view the rest of the recent calls list, press the  
volume controls.  
Use a TTY device — see “Making TTY Calls” on  
page 62  
You can call the number displayed by pressing t  
on the top of your phone.  
From the Keypad  
From Contacts  
To enter the number you want to call, press the  
numbers on the keypad.  
If you have numbers stored in Contacts, you can  
use these numbers to make calls. For information  
on entering numbers into Contacts, see “Creating  
Entries” on page 48.  
If you make a mistake:  
To clear a digit, press A under Delete.  
To clear all digits, press and hold A under  
Delete.  
1 From the main menu, select Contacts.  
2 Scroll to the name or number you want to call.  
To insert or delete a digit anywhere in the string  
of digits you have entered, scroll left or right.  
Tip: To find Contacts entries faster, use the  
keypad to enter the first letter of the name.  
To cancel, press e.  
3 Place the call now. -or-  
From the Recent Calls List  
The recent calls list stores the last 20 calls you  
made or received.  
Scroll left or right to display the Contacts type for  
the number you want to call.  
If you are making a Direct Connect call, your phone  
places the call to the Direct Connect number stored  
in the Contacts entry, even if the Direct Connect  
icon is not displayed.  
With the Flip Open  
1 From the main menu, select Recent Calls.  
2 Scroll to the name or number you want to call.  
If you are making a phone call:  
31  
     
Making Calls  
Your phone places the call to the phone number  
assigned to the Contacts type displayed.  
Using a Voice Name  
If you have created a voice name in Contacts for  
the number you want to call, say the voice name  
into your phone to enter the number. See page 47  
for information on voice names.  
If the Contacts type displayed is not a phone  
number, your phone places the call to the phone  
number stored in the Contacts entry.  
If the Contacts type displayed is not a phone  
number and you have more than one phone  
number stored in the Contacts entry, your phone  
prompts you to select the phone number you  
want to place the call to.  
You can use a voice name to enter a number with  
the flip open or closed.  
1 Press and hold t until a prompt appears  
telling you to say the voice name.  
2 Speaking into the microphone, say the voice  
name assigned to the number you want to call.  
From Datebook  
If you have numbers stored as part of events in  
Datebook, you can use these numbers to make  
calls. For information on storing events in  
Datebook, see “Datebook” on page 130.  
Your phone plays the name back to you.  
3 If you are making a phone call, the call is placed  
automatically.  
Tip: To stop a phone call from being completed,  
1 From the main menu, select Datebook.  
2 Select the day of the event containing the  
number you want to call.  
3 Highlight or select the event containing the  
number you want to call.  
press . if the flip is closed or press e.  
If you are making a Direct Connect call, press  
and hold the PTT button to place the call.  
Using Speed Dial and Turbo Dial®  
Each phone number stored in Contacts is assigned  
a Speed Dial number which you can use to call that  
number.  
For details, see “Making Calls From Datebook and  
Datebook Reminders” on page 134.  
Redialing the Last Number  
Press and hold s to place a call to the last phone  
number you called.  
32  
           
Missed Phone Calls  
Speed Dial  
If you want to view the missed call on the recent  
calls list, press A under View.  
1 From the idle screen, use the keypad to enter  
the Speed Dial number assigned to the phone  
number you want to call.  
2 Press #.  
3 Press s.  
With the Flip Closed  
If you want to dismiss the missed call message,  
press ..  
If you want to view the missed call on the recent  
calls list, press . twice.  
Turbo Dial  
From the idle screen, press and hold the Speed  
Dial number (1 through 9) assigned to the phone  
number you want to call.  
Using Speakerphone  
Turning on speakerphone makes incoming sound  
come out of the phone’s speaker instead of the  
earpiece. Speakerphone is available whenever you  
are on an active phone call.  
Using One Touch Direct Connect®  
One Touch Direct Connect sets your phone to call  
the most recent Direct Connect number or Group  
on the recent calls list, or a Direct Connect number  
you choose, every time you press the PTT button.  
See “Setting One Touch Direct Connect®” on page  
58.  
With the Flip Open  
To turn speakerphone on or off:  
Press A under Spkr. -or-  
Press t.  
Missed Phone Calls  
With the Flip Closed  
When you make a call with the flip closed,  
speakerphone is always on.  
When you miss a call, this icon V and the number  
of phone calls you have missed appear briefly.  
Opening the flip turns speakerphone off.  
With the Flip Open  
If you want to dismiss the missed call message,  
press A under Back. -or-  
33  
         
Making Calls  
response center has the equipment to process  
location information. See “GPS Enabled” on page  
120, and particularly “IMPORTANT: Things to  
Keep in Mind” on page 120 and “Making an  
Emergency Call” on page 121, for more  
information on the limitations of this feature.  
Because of the limitations of this feature, always  
provide your best knowledge of your location to the  
emergency response center when you make an  
emergency call.  
Using Mute  
Muting calls lets you listen to incoming sound  
without transmitting sound. Mute is available  
whenever you are on an active call.  
To turn mute on:  
Press A under Mute.  
While mute is on, Unmute appears as a display  
option.  
Important: Emergency calls cannot be placed while  
the keypad is locked.  
To turn mute off:  
Press A under Unmute.  
Important: If you have not registered on the  
network, emergency calls cannot be  
placed while your SIM card is in your  
phone.  
Making Emergency Phone  
Calls  
Your phone supports emergency calling.  
Emergency phone calls can be made even when  
your SIM card is blocked or not in your phone.  
Dial 911 to be connected to an emergency  
response center. If you are on an active call, you  
must end it before calling 911.  
When you make an emergency call, your phone’s  
GPS Enabled feature can help emergency service  
personnel find you, if you are in a location where  
your phone's GPS antenna has established a clear  
view of the open sky and your local emergency  
34  
         
Making Emergency Phone Calls  
Important: If you are bringing your phone number  
to Nextel from your previous carrier,  
you may receive a temporary telephone  
number while your Nextel phone is  
being programmed with your  
permanent phone number. If you make  
a call to 911 and the call fails, the 911  
emergency response center will not be  
able to call you back on your Nextel  
phone if in the meantime, your Nextel  
phone has been programmed with your  
permanent telephone number. If the call  
is disconnected before location and  
details have been provided, call 911  
again and advise that you were  
disconnected.  
35  
Receiving Call Alerts  
When you receive a call alert, you must answer,  
queue, or clear it. You cannot receive phone calls  
or Direct Connect calls until you do.  
Call Alerts  
Sending a call alert lets the recipient know you  
want to talk to him or her on a Direct Connect call.  
When you send a call alert, the recipient’s phone  
emits a series of beeps, or vibrates, and displays  
your name or Direct Connect number.  
To answer a call alert:  
Press the PTT button to make a Direct Connect  
call to the sender.  
The recipient can:  
To queue a call alert:  
Press A under Queue.  
To clear a call alert:  
Answer — begin a Direct Connect call with the  
sender  
Queue — store the call alert to the call alert  
queue, which is a list of call alerts  
Press O. -or-  
Clear — dismiss and delete the call alert  
Press A under Clear. -or-  
If the flip is closed, press ..  
Sending Call Alerts  
1 Enter the Direct Connect number you want to  
send to, as you would when making a Direct  
Connect call.  
2 Press A under Alert. Ready to Alert appears  
on the display.  
Note: The recent calls list also stores call alerts  
you have received. They appear as Direct  
Connect calls. Call alerts remain in your  
recent calls list until you delete them or  
until they reach the end of the list.  
3 Press the PTT button until Alert Successful  
appears on the display.  
Using the Call Alert Queue  
Note: If the alert is not successful, this may  
mean the person you are trying to reach is  
on a call or has the phone turned off.  
When you queue a call alert, it remains in the call  
alert queue until you make a Direct Connect call to  
the sender or delete it.  
36  
               
Using the Call Alert Queue  
4 Press the PTT button until Alert Successful  
appears on the display.  
Viewing Call Alerts  
1 From the main menu, select Call Alert.  
2 Scroll through the list.  
Deleting Call Alerts  
To delete a call alert from the queue:  
Viewing Date and Time  
To view the date and time a call alert was received:  
1 From the call alert queue, scroll to the call alert  
you want to delete.  
2 Press m.  
3 Select Delete.  
1 From the main menu, select Call Alert.  
2 Select the call alert you want information on.  
4 Press O or press A under Yes to confirm.  
Responding to Call Alerts in the  
Queue  
To delete all call alerts from the queue:  
1 From the call alert queue, press m.  
2 From the call alert menu, select Delete All.  
3 Press O or press A under Yes to confirm.  
After you queue a call alert, you can respond to it  
by making a Direct Connect call to the sender or  
sending a call alert to the sender.  
Making a Direct Connect Call to the Sender  
Sorting Call Alerts  
1 From the main menu, select Call Alert.  
2 Scroll to the call alert you want to respond to.  
3 Press the PTT button to begin the call.  
Tip: You must have at least one call alert in the  
queue to access this feature.  
To sort call alerts by the order they were received:  
This removes the call alert from the queue.  
1 From the main menu, select Call Alert.  
2 Press m.  
3 Select Sort By.  
Sending a Call Alert to the Sender  
1 From the main menu, select Call Alert.  
2 Scroll to the call alert you want to respond to.  
3 Press A under Alert. Ready to Alert appears  
on the display.  
4 Select First on Top or Last on Top.  
37  
       
Call alerts you have received appear as Direct  
Connect calls. Like all items in the recent calls list,  
they remain listed until you delete them or until  
they reach the end of the list.  
Recent Calls  
The recent calls list stores information associated  
with calls you have made and received and call  
alerts you have received. It also stores My Info and  
contact information sent to you from other phones.  
For phone calls, an additional icon appears giving  
information about the call:  
The recent calls list stores up to 20 items.  
A call you made.  
X
W
V
Calls and Call Alerts  
The recent calls list stores the numbers of up to 20  
of the most recent calls you have made and  
received.  
A call you received.  
A missed call. Missed calls appear on the  
recent calls list only if you have Caller ID.  
If the number of a recent call is stored in Contacts,  
the following information appears:  
When you select a call to view its details, you see  
information such as the name associated with the  
call, the number, date, time, and duration of the  
call.  
The name assigned to the number  
The Contacts type icon associated with the  
number. If the Contacts entry containing the  
number has more than one number or address  
stored, <> surrounds the Contacts type icon. For  
information on Contacts types, see page 46.  
My Info From Other Phones  
The recent calls list stores My Info from other  
phones. See “Sending My Info and Contact  
Information” on page 110.  
The Direct Connect number Contacts type icon  
appears when you receive a Direct Connect call or  
call alert, even if the number is not stored in  
Contacts.  
This icon j appears with My Info from other  
phones on the recent calls list, along with the  
Direct Connect number of the person who sent the  
information.  
38  
             
Contact Information From Other Phones  
When you select My Info from other phones to view  
its details, you see all the information sent.  
The name or Direct Connect number of the person  
who sent the contact information appears as a  
separate item on the recent calls list, above the  
information sent. If one person sends you more  
than one item of contact information, all the items  
appear below the person’s name or Direct Connect  
number.  
If you receive My Info from the same phone more  
than once, only the most recently sent version  
appears in the recent calls list.  
Contact Information From  
Other Phones  
The recent calls list stores contact information sent  
from other phones. This information comes from  
the other phone’s Contacts list or recent calls list.  
See “Sending My Info and Contact Information” on  
page 110.  
When you select contact information to view its  
details, you see the name or Direct Connect  
number of the person who sent the information and  
all the information in the item.  
If you receive contact information with the same  
name from the same phone more than once, only  
the most recently sent version appears in the  
recent calls list.  
This icon d appears with contact information on  
the recent calls list.  
Viewing the Recent Calls List  
With the Flip Open  
Contact information in the recent calls list displays:  
The name contained in the contact information  
1 From the main menu, select Recent Calls.  
2 Scroll through the list.  
The Contacts type icon associated with the  
number or address contained in the contact  
information. If the item contains more than one  
number or address stored, <> surrounds the  
Contacts type icon.  
To view the details of an item on the list:  
From the recent calls list, select the item you  
want information on.  
Tip: To view the details of more items, keep  
scrolling.  
39  
       
Recent Calls  
With the Flip Closed  
With the Contacts type field highlighted, scroll  
left or right to display the Contacts type you want  
to assign the number.  
1 Press ..  
2 If you want to view the rest of the recent calls  
list, press the volume controls.  
5 If you want to add more information to the entry,  
follow the applicable instructions in “Creating  
Entries” on page 48.  
3 Press . to dismiss the recent calls list.  
6 Press A under Done.  
Storing Items to Contacts  
1 From the recent calls list, scroll to or select the  
Deleting Items  
To delete an item from the recent calls list:  
item you want to store.  
2 Press A under Store. -or-  
1 From the recent calls list, scroll to or select the  
item you want to delete.  
2 Press A under Delete. -or-  
If Store is not one of your options: Press m.  
Select Store or Update Contacts.  
Tip: If the item you want to store is a call, Store  
does not appear if the number is already  
stored in Contacts.  
If Delete is not one of your options: Press m.  
Select Delete.  
3 Press O or press A under Yes to confirm.  
3 To store the item as a new entry, select [New  
Contact]. -or-  
To delete all items on the recent calls list:  
To store the number to an existing entry, select  
the entry.  
1 From the recent calls list, press m.  
2 Select Delete All.  
Note: Storing My Info or contact information  
from another phone to a Contacts entry  
that has a name assigned to it does not  
change the name of the Contacts entry.  
3 Press O or press A under Yes to confirm.  
4 If the item you want to store is a call, you must  
assign a Contacts type to the number:  
40  
         
Making Calls From the Recent Calls List  
You can also make calls while viewing the details  
of an item on the recent calls list:  
Making Calls From the Recent  
Calls List  
1 From the recent calls list, select the item  
containing the number you want to call.  
With the Flip Open  
If you select a call or contact information from  
another phone, you can make a call to the  
number shown first on the details screen.  
If you scroll to My Info from another phone,  
you can make a call to the Direct Connect  
number of the phone that sent the  
information.  
1 From the main menu, select Recent Calls.  
2 Scroll to the item containing the number you  
want to call.  
If you scroll to a call, you can make a call to  
the number that made the call. If the number  
is stored in Contacts, you can make a call to  
any of the numbers stored with it.  
If you scroll to My Info from another phone,  
you can make a call to the Direct Connect  
number of the phone that sent the  
information.  
2 To make a phone call, press s. -or-  
To make a Direct Connect call, press the PTT  
button.  
With the Flip Closed  
If you scroll to contact information from  
another phone, you can make a call to any of  
the numbers in the contact information.  
1 Press . to display the most recent call.  
2 Press the volume controls to scroll to the name  
or number you want to call.  
3 To place the call now, go to step 4. -or-  
If you scroll to a call, you can make a call to  
the number that made the call.  
If you scroll to My Info from another phone,  
you can make a call to the Direct Connect  
number of the phone that sent the  
information.  
Scroll left or right to display the Contacts type for  
the number you want to call.  
4 To make a phone call, press s. -or-  
To make a Direct Connect call, press the PTT  
button.  
41  
     
Recent Calls  
If you scroll to contact information from  
another phone, you can make a call to the  
number currently displayed.  
3 To make a phone call, press t on the top of  
your phone. -or-  
To make a Direct Connect call, press the PTT  
button.  
42  
2 Select the text input mode you want to use. A  
checkmark appears next to the current mode.  
Entering Text  
You can enter text into your phone using the  
traditional method of pressing a key several times  
for each character, or by pressing a key once for  
each letter while words likely to be the one you  
want are chosen from a database. You can also  
enter symbols and numbers into a text field.  
Using Alpha Mode  
Press any key on the keypad to enter the letters,  
numbers, and symbols on that key. For example,  
to enter the letter Y, press 9 three times.  
Type a letter then scroll up to make that letter  
uppercase, or type a letter then scroll down to  
make that letter lowercase.  
In screens that require you to enter text, you see  
the following icons. These icons tell you which text  
input mode you are using:  
See “Special Function Keys” on page 44 for  
more information on adding spaces,  
capitalization, and punctuation.  
Alpha — Press a key several times for each  
l
j
character.  
Word — Press a key once for each letter  
while words likely to be the one you want are  
chosen from a database.  
Using Word Mode  
In Word mode, T9 Text Input analyzes the letters  
on the keypad button you press and arranges them  
to create words. As you type, T9 Text Input  
matches your keystrokes to words in its database  
and displays the most commonly used matching  
word. You can add you own words to this  
database.  
Symbols — Enter punctuation and other  
i
k
symbols.  
Numeric — Enter numbers.  
When you access a screen that requires you to  
enter text, you start in the mode last used.  
Entering a Word  
To choose a text input mode:  
1 Select Word as your text input mode.  
1 At a screen that requires you to enter text, press  
m.  
43  
                     
Entering Text  
2 Type a word by pressing one key for each letter.  
Choosing a Language  
For example, to type “test” press 8 3 7  
To change the language of the database:  
8.  
1 At a screen that requires you to enter text, press  
m.  
2 Select Languages.  
3 Select the language you want for your database.  
The displayed word may change as you type it.  
Do not try to correct the word as you go. Type to  
the end of the word before editing.  
3 If the word that appears is not the desired word,  
press 0 to change the word on the display to  
the next most likely word in the database.  
Special Function Keys  
Some of the phone’s keys assume different  
Repeat until the desired word appears.  
functions while in Alpha or Word mode.  
If the desired word does not appear, you can add it  
to the database.  
Spaces  
Press # for a space.  
Adding Words to the Database  
1 Select Alpha as your text input mode.  
2 Type the word using Alpha mode.  
3 Select Word as your text input mode.  
4 Press #.  
Capitalization  
When you press and hold the # key, it acts as a  
3-way toggle. Press and hold # to make the next  
letter typed uppercase (shift), to make all  
subsequent letters typed uppercase (caps lock), or  
to go back to lowercase letters.  
The word you typed in Alpha text entry mode is  
now in the database.  
These icons appear in the top row of your display:  
Note: You cannot store alphanumeric  
combinations, such as Y2K.  
Shift is on.  
mor X  
Caps lock is on.  
nor W  
44  
   
Using Numeric Mode  
When neither of these icons appear, letters typed  
are lowercase. Scrolling up after typing a letter  
makes that letter uppercase.  
Note: Your phone automatically makes the first  
letter of a sentence uppercase.  
Punctuation  
Press 1 or 0 to insert punctuation. Continue to  
press the key to view the list of symbols available  
through that key. Pause to select the symbol you  
want.  
Note: Additional punctuation symbols are  
available in Symbols mode.  
Using Numeric Mode  
1 Select Numeric as your text input mode.  
2 Press the number buttons on your keypad to  
enter numbers.  
Using Symbols Mode  
1 Select Symbols as your text input mode.  
A row of symbols appears along the bottom of  
the phone’s display. Scroll right to view the  
complete row.  
2 Press O to select the highlighted symbol.  
45  
       
A Contacts type — Each number or address  
stored must be assigned a Contacts type:  
Contacts  
Contacts stores up to 600 numbers or addresses.  
Each Contacts entry can store several numbers or  
addresses.  
Mobile  
DC  
phone number  
Direct Connect number  
phone number  
phone number  
phone number  
email address  
A
B
Information stored in Contacts is saved on your  
SIM card.  
Work1  
Work2  
Home  
Email  
Fax  
C
D
E
F
G
H
I
S
A Contacts entry contains:  
A name — A name is required if you are storing  
more than one number or address to the entry;  
otherwise, it is optional. Typically, this is the  
name of the person whose contact information is  
stored in the entry.  
phone number  
phone number  
A ring tone — You can assign a ring tone to  
each entry. This is the sound your phone makes  
when you receive phone calls or call alerts from  
any of the numbers stored in the entry.  
Pager  
Talkgroup Talkgroup number  
Group  
IP  
Group  
IP address  
phone number  
J
K
Other  
46  
             
Viewing Contacts  
2 If an entry has more than one number or  
address stored, <> surrounds the Contacts type  
icon. Scroll left or right to view the icon for each  
number stored in the entry.  
3 Press O to view the entry.  
4 Scroll to view the other numbers and addresses  
stored for the entry.  
A number or address — Each Contacts entry  
must contain a number or address. This may be  
any type of phone number, Direct Connect  
number, Group, Talkgroup number, email  
address, or IP address.  
Note: You can store numbers up to 64 digits  
long, but every 20 digits must be  
separated by a pause or wait. See  
“Creating Pauses and Waits” on page 50.  
Tip: To view more entries, continue scrolling.  
A Speed Dial number — When you store a  
phone number, it is assigned a Speed Dial  
number. You can accept the default Speed Dial  
number or change it.  
Searching for a Name  
To search for a name in Contacts:  
1 From the Contacts list, press A under Search.  
-or-  
A voice name — If you create a voice name for a  
number, you can then dial that number by saying  
the voice name into your phone. This icon P  
appears to the left of the Contacts type icon if a  
voice name is assigned.  
If Search is not one of your options: Press m.  
Select Search.  
2 Enter the name you want to see.  
3 Press O.  
Viewing Contacts  
To access Contacts:  
Your phone finds the name you entered or the  
nearest match.  
Showing Only Direct Connect®  
From the main menu, select Contacts. -or-  
If you are on a call: Press m. Select Contacts.  
To view entries:  
Numbers, Groups, and Talkgroups  
To set Contacts to show only entries that contain  
Direct Connect numbers, Groups, and Talkgroups:  
1 From the Contacts list, scroll to the entry you  
want to view.  
1 From the Contacts list, press m.  
47  
                   
Contacts  
2 Select Filter.  
Select Name.  
3 Set this option to Show DC.  
Enter the name. When you are finished, press  
O.  
To set Contacts to show all entries:  
Tip: Press A under Browse to select a name  
1 From the Contacts list, press m.  
2 Select Filter.  
already in Contacts.  
3 If you want to assign a ring tone to the name:  
Select Ringer.  
3 Set this option to Show All.  
Creating Entries  
Select the ring tone you want to assign.  
A number or address and a Contacts type are  
required for all Contacts entries. Other information  
is optional. You may enter the information in any  
order by scrolling through the entry details.  
4 To assign a Contacts type to the number or  
address being stored:  
Select the Contacts type field.  
Select the Contacts type you want to assign.  
After you have entered the number or address,  
Contacts type, and any other information you want,  
you can press A under Done to save the entry to  
Contacts.  
Note: For information about creating Groups,  
see “Creating Groups in Contacts” on  
page 24.  
To cancel a Contacts entry at any time press, e to  
5 To store a number or address:  
return to the idle screen.  
Select the # field (or ID for an email address, or  
IP for an IP address).  
To create a Contacts entry:  
1 To access the entry details screen:  
Select Contacts > [New Contact]. -or-  
Enter the number or address. For phone  
numbers, use the 10-digit format. For email  
addresses, see “Entering Text” on page 43.  
From the Contacts list, press m. Select New  
Contact.  
Tip: Press A under Browse to select a number  
or address from Contacts, the recent calls  
list, or Memo.  
2 If you want to assign a name to the entry:  
48  
           
Storing Numbers Faster  
When you are finished, press O.  
When you are finished, press O.  
6 If you want to assign more options to the  
number, select [Options]. See “Assigning  
Options”.  
7 If you want to add more numbers or addresses  
to the entry:  
3 If you want to create a voice name for a phone  
number, select Voice Name.  
As directed by the screen prompts, say and  
repeat the name you want to assign to the  
number. Speak clearly into the microphone.  
Scroll past the information you already entered.  
4 When you are finished, press A under Back.  
Enter the additional information for the entry  
using step 2 through step 6. You must assign a  
name to the entry, if you have not already.  
Storing Numbers Faster  
To store numbers to Contacts from the recent calls  
list, see “Storing Items to Contacts” on page 40.  
8 Press A under Done.  
To store numbers to Contacts from Memo, see  
“Memo” on page 52.  
Assigning Options  
1 If you have not already, select [Options].  
2 The default Speed Dial number assigned to a  
phone number is displayed in the Speed # field.  
This is always the next available Speed Dial  
location.  
To store numbers to Contacts from the idle screen:  
1 Use the keypad to enter the number you want to  
store.  
2 Press m.  
If you want to assign the phone number to a  
different Speed Dial location:  
3 Select Store Number.  
4 To store the number as a new entry, select [New  
Contact]. -or-  
With the Speed # field highlighted, press O.  
To store the number to an existing entry, select  
the entry.  
Press A under Delete to delete the current  
Speed Dial number.  
5 With the Contacts type field highlighted, scroll  
left or right to display the Contacts type you want  
to assign the number.  
Enter the new Speed Dial number using the  
keypad.  
49  
               
Contacts  
6 If you want to add more information to the entry,  
follow the applicable instructions in “Creating  
Entries” on page 48.  
Delete a Number or Address  
1 From the Contacts list, scroll to the entry that  
contains the number or address you want to  
delete.  
7 Press A under Done.  
2 Scroll left or right to display the Contacts type for  
the number you want to delete.  
Editing Entries  
1 From the Contacts list, scroll to the entry you  
3 Press m.  
4 Select Delete Number.  
5 Press O or press A under Yes to confirm.  
want to edit.  
2 Press A under Edit. -or-  
If Edit is not one of your options: Press m.  
Note: If an entry contains only one number or  
address, deleting the number or address  
deletes the entry.  
Select Edit.  
The entry details screen displays.  
3 Follow the applicable instructions in “Creating  
Entries” on page 48 to edit the various fields.  
Checking Capacity  
To see how many numbers are stored in Contacts:  
Deleting Entries  
1 From the Contacts list, press m.  
2 Select Capacity.  
Delete an Entry  
1 From the Contacts list, scroll to the entry you  
want to delete.  
Creating Pauses and Waits  
When storing a number, you can program your  
phone to pause or wait between digits while  
dialing. A pause makes your phone pause for 3  
seconds before dialing further. A wait makes your  
phone wait for your response before dialing further.  
2 Press m.  
3 To delete the entire entry, select Delete  
Contact.  
4 Press O or press A under Yes to confirm.  
50  
                 
International Numbers  
This feature is useful when using voice mail or  
other automated phone systems that require you to  
dial a phone number and then enter an access  
number.  
Tip: You can create pauses and waits while  
dialing a number from the keypad. See  
“Creating Pauses and Waits While Dialing”  
on page 58.  
To program a pause:  
International Numbers  
When storing a number that you plan to use for  
international calls, use Plus Dialing:  
Press and hold * until the letter P appears.  
The P represents a 3-second pause.  
If you store 17035551235P1234, when you select  
this number and make a call, your phone dials the  
first 11 digits, pauses for 3 seconds, then dials the  
last 4 digits.  
1 Press and hold 0 for two seconds. A “0”  
appears, then changes to a “+”.  
Note: The network translates the “+” into the  
appropriate international access code  
needed to place the call.  
If you want a pause longer than 3 seconds, press  
and hold * more than once. Each P represents a  
3-second pause.  
2 Enter the country code, city code or area code,  
and phone number.  
To program a wait:  
For information about making international calls,  
see “Making International Calls” on page 58.  
Press and hold * until the letter W appears.  
The W means your phone waits before dialing  
further.  
If you store 17035551235W1234, when you select  
this number and make a call, your phone dials the  
first 11 digits and then waits. A message appears  
asking if you want to send the rest of the digits.  
Press A under Yes to dial the last 4 digits.  
51  
   
To store the memo number to Contacts:  
Memo  
1 From the main menu, select Memo.  
2 Press m.  
3 Select Store to Cntcs.  
4 To store the number as a new entry, select [New  
Contact]. -or-  
Memo lets you store a number, make a call to that  
number, and save it to Contacts.  
To create a memo:  
1 From the main menu, select Memo.  
2 Enter the number using your keypad.  
3 Press O.  
To store the number to an existing entry, select  
the entry.  
5 With the Contacts type field highlighted, scroll  
left or right to display the Contacts type you want  
to assign the number.  
6 If you want to add more information to the entry,  
follow the applicable instructions in “Creating  
Entries” on page 48.  
To view the memo later:  
From the main menu, select Memo.  
To delete the memo:  
1 From the main menu, select Memo.  
2 Press and hold A under Delete.  
3 Press O.  
7 Press A under Done.  
To edit the memo:  
1 From the main menu, select Memo.  
2 Enter the new number.  
3 Press O.  
To make a call to the memo number:  
1 From the main menu, select Memo.  
2 To make a phone call, press s. -or-  
To make a Direct Connect call, press the PTT  
button.  
52  
               
Phone line 2 is active; calls to phone lines 1  
and 2 are being forwarded.  
K
Call Forwarding  
Call forwarding sends calls to the phone numbers  
you specify. You can forward all calls to one  
number or forward missed calls to different  
numbers depending on the reason you missed the  
call.  
To forward all calls:  
1 From the main menu, select Call Forward >  
Forward > All Calls.  
2 Select To.  
You can forward phone lines 1 and 2  
independently.  
If you specified a forwarding number for all calls  
before, this number displays.  
Forwarding All Calls  
When you set your phone to forward all calls, an  
icon appears in the top row of the display:  
To forward calls to this number, press A under  
Back.  
To delete this number, press O, then press and  
hold A under Delete.  
Phone line 1 is active; calls to phone line 1  
are being forwarded.  
G
I
H
J
L
3 To enter the number you want to forward calls to:  
Enter the number using your keypad. -or-  
Phone line 1 is active; calls to phone line 2  
are being forwarded.  
Press A under Search. Select Contacts,  
Recent Calls, or Memo. Select the number you  
want to enter.  
Phone line 1 is active; calls to phone lines 1  
and 2 are being forwarded.  
4 Press O.  
Phone line 2 is active; calls to phone line 1  
are being forwarded.  
All your calls are now forwarded to the number you  
specified.  
Phone line 2 is active; calls to phone line 2  
are being forwarded.  
53  
         
Call Forwarding  
Note: If you want a type of missed call sent to  
voice mail, the call forwarding number for  
that type of missed call must be your  
voice mail access number. In most cases,  
your voice mail access number is your  
area code + first 3 digits of your PTN +  
MAIL (6245). To verify your voice mail  
access number, contact Nextel Customer  
Care.  
Turning Off Call Forwarding  
If you do not want all your calls forwarded, turn the  
feature off:  
1 From the main menu, select Call Forward > To.  
2 Set this option to Off.  
All your calls are now sent to your phone.  
Calls you miss are forwarded according to the  
options set for missed calls. By default, missed  
calls are forwarded to voice mail.  
To forward missed calls:  
1 From the main menu, select Call Forward >  
Forward > Detailed.  
2 Select If Busy to specify a forwarding number  
for calls received when your phone is busy.  
3 If you specified a forwarding number for this type  
of call before, this number displays.  
Forwarding Missed Calls  
You can specify a forwarding number for each type  
of missed call:  
If Busy — Your phone is on a call or transferring  
To forward calls to this number, press A under  
Back and go to step 6. -or-  
data.  
If No Answer — You do not answer on the first  
4 rings.  
To delete this number, press O, then press and  
hold A under Delete.  
If Unreachable — Your phone is out of  
coverage or powered off.  
4 To enter the number you want to forward this  
type of call to:  
Enter the number using your keypad. -or-  
Press A under Search. Select Contacts,  
Recent Calls, or Memo. Select the number you  
want to enter.  
54  
         
Viewing Call Forwarding Settings  
5 Press O.  
6 Repeat step 2 through step 5 for If No Answer  
and If Unreachable.  
7 When you are finished, press A under Back.  
Viewing Call Forwarding  
Settings  
1 From the main menu, select Call Forward >  
Forward > All Calls.  
2 With To highlighted, press A under Status.  
55  
   
Turn Off Call Waiting  
To turn off Call Waiting during a call:  
Advanced Calling  
Features  
1 Press m.  
2 Select In Call Setup > Call Waiting.  
3 Set this option to Off.  
Call Waiting  
Call Waiting lets you receive a second call while on  
an active call. Call Waiting is always available,  
unless you turn it off for a specific call.  
Tip: To turn Call Waiting back on while still on  
the call, set this option to On.  
To turn off Call Waiting for the next call you make  
or receive:  
If you are on a call and receive a second call, your  
phone emits a tone and displays a message saying  
you are receiving a second call.  
1 From the main menu, select Settings > Phone  
Calls > Call Waiting.  
2 Set this option to Off.  
To accept the second call and put the active call on  
hold:  
Call Waiting is turned back on when you end the  
call.  
Press A under Yes.  
To accept the second call and end the active call:  
1 Press e.  
Switching Between Calls  
Any time you have one call active and one call on  
hold, to make the call on hold active and put the  
active call on hold:  
Your phone rings with the second call.  
2 Answer the second call.  
To decline the second call:  
Press A under Switch. -or-  
Press A under No. If you subscribe to voice  
mail, the call is forwarded to your voice mail box,  
unless you set Call Forward for If Busy to a  
different number.  
If Switch is not one of your options: Press m.  
Select Switch.  
56  
           
Putting a Call on Hold  
Merging 2 Calls into a 3-Way Call  
After you put a call on hold and place a second  
call, you can combine these calls into a 3-way call:  
Putting a Call on Hold  
1 While on an active call, press m.  
2 Select Hold.  
1 Press m.  
2 Select Join.  
If you want to make the call active again, press A  
under Resume.  
All 3 people in the call can speak to and hear each  
other.  
Calling 2 People  
Making a 3-Way Call  
1 Place or receive a phone call.  
Putting a Call on Hold, Making a  
Second Call  
2 While the call is active, press m.  
3 Select 3 Way. This puts the call on hold.  
4 Enter the second phone number you want to  
call.  
1 Place or receive a phone call.  
2 While the call is active, press m.  
3 Select 2nd Call. This puts the call on hold.  
4 Enter the second phone number you want to  
call.  
Tip: For quick ways to enter the number, press  
m.  
Tip: For quick ways to enter the number, press  
m.  
5 Press s to place the call.  
6 Press A under Join.  
5 Press s to place the call.  
All 3 people in the call can speak to and hear each  
other.  
To end the second call and make the call on hold  
active again:  
Press e.  
To make the call on hold active and put the active  
call on hold:  
Press A under Switch.  
57  
       
Advanced Calling Features  
Calls placed between the United States and  
Canada do not require an international access  
code.  
Creating Pauses and Waits  
While Dialing  
You can enter a pause or wait while dialing a  
number. For information on using pauses and  
waits, see “Creating Pauses and Waits” on page  
50.  
Plus Dialing lets you place an international call to  
most countries without entering the local  
international access code.  
1 Press and hold 0 for two seconds. A “0”  
appears, then changes to a “+”.  
To create a pause while dialing a phone number:  
Note: The network translates the “+” into the  
appropriate international access code  
needed to place the call.  
1 From the keypad, enter the digits you want to  
occur before the pause.  
2 Press m.  
2 Enter the country code, city code or area code,  
3 Select Insert Pause.  
4 Enter the digits you want to occur after the  
pause.  
and phone number.  
3 Press s.  
To create a wait while dialing a phone number:  
Setting One Touch Direct  
Connect®  
1 From the keypad, enter the digits you want to  
occur before the wait.  
2 Press m.  
3 Select Insert Wait.  
4 Enter the digits you want to occur after the wait.  
One Touch Direct Connect sets your phone to call  
the most recent Direct Connect number or Group  
on the recent calls list, or a Direct Connect number  
you choose, every time you press the PTT button.  
To set your phone to call the most recent Direct  
Connect number or Group on the recent calls list:  
Making International Calls  
Your service default is “International Calls  
Restricted.” Contact Nextel Customer Care to  
obtain international dialing access.  
1 From the main menu, select Settings > DC/GC  
Options > One Touch DC.  
58  
                     
Setting Flip Actions  
2 Set this option to Last Call.  
Setting Flip Actions  
To set your phone to call a Direct Connect number  
you choose:  
For Answering Calls  
1 From the main menu, select Settings > DC/GC  
Options > One Touch DC > Assigned  
Number.  
2 To enter the Direct Connect number you want  
your phone to call every time you press the PTT  
button:  
To set your phone to answer calls when you open  
the flip:  
1 From the main menu, select Settings > Phone  
Calls > Flip Activation > Flip to Ans.  
2 Set this option to On.  
To set your phone not to answer calls when you  
open the flip:  
Enter the number using your keypad. -or-  
Press A under Search. Select Contacts,  
Recent Calls, or Memo. Select the number you  
want to enter.  
Set Flip to Ans to Off in step 2.  
For Ending Calls  
To set your phone to end calls when you close the  
flip:  
Tip: If you are entering a Talkgroup number,  
enter # before the number.  
3 Press O.  
1 From the main menu, select Settings > Phone  
Calls > Flip Activation > Flip to End.  
To turn off One Touch Direct Connect:  
2 Set this option to On.  
1 From the main menu, select Settings > DC/GC  
Options > One Touch DC.  
To set your phone not to end calls when you close  
the flip:  
2 Set this option to Off.  
Set Flip to End to Off in step 2.  
59  
     
Advanced Calling Features  
Note: If you are using your phone with a  
headset, and you have the Flip to End  
option set to On, closing your flip sends  
incoming sound to the headset and does  
not end the call.  
Kbytes Reset — keeps a running total of the  
number of Kilobytes sent and received by your  
phone, until you reset it.  
To view or reset a timer:  
1 From the main menu, select Call Timers.  
Call Timers  
Call timers measure the duration of your phone  
calls, walkie-talkie calls, and circuit data use, as  
well as the number of Kilobytes sent and received  
by your phone:  
2 Select the feature you want to view or reset.  
3 To view a feature without resetting: Press O  
when you are finished viewing. -or-  
To reset a feature: Press A under Reset. Press  
O or press A under Yes to confirm.  
Last Call — displays the duration of your most  
Note: The values displayed by Call Timers  
should not be used for billing. Call timers  
are estimates only.  
recent phone call.  
Phone Reset — keeps a running total of your  
phone call minutes, until you reset it.  
Phone Lifetime — displays the total minutes of  
all your phone calls.  
DC/GC Reset — keeps a running total of all of  
your walkie-talkie call minutes, until you reset it.  
DC/GC Lifetime — displays the total minutes of  
all your walkie-talkie calls.  
Circuit Reset — keeps a running total of all of  
your circuit data use, until you reset it.  
Circuit Lifetime — displays the total minutes of  
all of your circuit data use.  
60  
     
Using Your Phone as a Modem  
2 With the phone’s display facing up, insert a data  
cable’s connector into the accessory connector,  
until you hear a click.  
Using Your Phone as a Modem  
To use your phone as a modem with a laptop,  
handheld device, or desktop computer:  
1 Open the connector cover.  
connector  
cover  
3 Insert the data plug into the data port of the other  
device.  
When used as a modem, your phone has these  
data transfer modes:  
Circuit data — used for sending and receiving  
faxes and for transferring large files  
Packet data — used for small file transfers such  
as email  
61  
             
Advanced Calling Features  
To use these services, you must install the iDEN  
Wireless Data Services software (available  
separately) and subscribe to a Nextel Wireless  
Web access plan. For more information on setting  
up your computer and your i836 phone for packet  
and circuit data calls, go to nextel.com.  
TTY device features such as Turbo-Code,  
High-Speed, and Interruption are not supported by  
your phone. These features must be turned off or  
disabled to use your TTY device with your phone.  
Turning On the TTY Feature  
Your phone’s TTY feature must be on if you want  
to make TTY calls, set the TTY mode, or change  
the TTY baud rate. To make sure the TTY feature  
is on:  
Making TTY Calls  
To use your phone to make phone calls using a  
teletypewriter (TTY) device:  
From the main menu, select Settings > Phone  
1 Connect one end of a 2.5mm cable into the  
audio jack on your phone. Connect the other  
end of the cable to your TTY device.  
2 Make sure that your phone’s TTY feature is on  
and select the TTY mode you want to use.  
Calls > TTY > Use TTY. This field must say On.  
Choosing a Mode  
Your phone supports these TTY modes:  
3 Use your phone to enter phone numbers and  
TTY You type and read text on your TTY  
make calls.  
device.  
When you make a TTY call, these icons appear on  
the phone’s display:  
VCO (Voice-Carry-Over) — You speak into your  
phone and read text replies on your TTY device.  
HCO (Hearing-Carry-Over) — You type text on  
your TTY device and listen to voice replies on  
your phone speaker.  
Phone call is active.  
N
Phone call is on hold.  
O
To change mode while not in a call:  
1 From the main menu, select Settings > Phone  
Calls > TTY > Type.  
2 Select the TTY mode you want.  
62  
         
Special Dialing Codes  
To change the TTY baud rate:  
When you make a TTY call, the call begins in the  
TTY mode you last selected.  
1 From the main menu, select Settings > Phone  
Calls > TTY > Baud.  
To change mode during a call using your phone:  
2 Select the baud rate for your location.  
Special Dialing Codes  
Non-Emergency Numbers  
Nextel supports many “non-emergency” numbers  
(such as #77, 311,...) provided by local and state  
governments. These numbers are used to report  
non-emergency incidents. If the situation includes  
imminent danger or loss of life, you should dial  
911.  
1 Press m.  
2 Select In Call Setup > TTY > Type.  
3 Select the mode you want.  
To change mode during a call using your TTY  
device, issue one of the following commands:  
“VCO please” — to select VCO mode  
“HCO please” — to select HCO mode  
“HCO off please” — to turn off HCO mode  
Important: When you are using HCO, the sound  
coming from your phone speaker may  
be uncomfortably loud. Use caution  
when putting the phone to your ear.  
(For information on setting the volume  
of your phone speaker, see “Setting the  
Volume” on page 137.)  
Telecommunications Relay Service  
Nextel supports services for communicating with  
speech and/or hearing impaired individuals. You  
can dial 711 to reach a local Telecommunications  
Relay Center. You will then be connected to your  
destination number. Relay service works through a  
Communications Assistant who reads messages  
typed into a TDD/TTY device by a speech or  
hearing impaired individual to you. The  
Changing the TTY Baud Rate  
By default, your phone’s TTY baud rate is set to  
45.45, the baud rate required for TTY calls within  
the U.S. To make calls outside the U.S., set your  
TTY baud rate to 50.0.  
Communications Assistant then types your spoken  
63  
         
Advanced Calling Features  
messages to the hearing or speech impaired  
individual. Telecommunications Relay Service is  
available 24 hours a day, seven days a week, and  
every call is strictly confidential.  
Note: Using 711 to reach Telecommunications  
Relay Service may not be available in all  
areas.  
64  
Nextel® Phone Services  
Contact Nextel Customer Care to obtain these  
services or for additional information:  
Per-Line Blocking  
You can permanently block delivery of your phone  
number on every call you make.  
To show your number on a per-call basis:  
Note: Some services are not available outside  
of the continental United States.  
Press * 8 2 before dialing the call.  
Caller ID  
Alternate Line Service  
Your phone can automatically display the phone  
number or name (if the 10-digit phone number is  
stored in your Contacts) of the person calling  
(unless blocked by the caller), enabling you to  
decide whether to take the call or forward it to voice  
mail.  
You can have two different phone numbers on the  
same phone. With Alternate Line Service, you can:  
Get separate bills for each phone line.  
Bring in an existing wireless or home phone  
number to Nextel to activate on the second line.  
Have two different area codes (must be in same  
market) to convey a local image to callers.  
Use different ringer styles so that you can tell  
which line is receiving a call.  
Caller ID information is not available on all calls.  
Per-Call Blocking  
You can block delivery of your phone number to  
other Caller ID units for a single phone call:  
Forward incoming calls to either your primary or  
alternate line phone number.  
Press * 6 7 before dialing the call.  
Choose an Alternate Line Service plan that fits  
your needs.  
Your Nextel phone number cannot be blocked from  
calls made to 911, 800, 855, 866, 877, 888, or  
other toll- free phone numbers.  
In order to activate Alternate Line Service, contact  
your Nextel Sales Representative or call Nextel  
Customer Care.  
65  
         
Nextel® Phone Services  
To set the active line (primary or alternate):  
1 From the main menu, select Settings > Phone  
Calls > Set Line.  
2 Select the phone line you want to be the active  
line.  
When calls made to the line that is not active are  
set to be forwarded to the active line, these calls  
are sent to voice mail without ringing. See “Call  
Forwarding” on page 53.  
Call Restrictions  
You can prevent your phone from making or  
receiving long distance, incoming, and outgoing  
(except 911) calls.  
Nextel Directory Assistance  
411  
Dial 411 to reach a Nextel operator who will assist  
you with movie listings and showtimes, making  
dinner reservations, turn-by-turn directions and  
white and yellow page listings. You can also get  
information listings, restaurant information, and  
movie listings sent to your phone via text message.  
Airtime and other charges apply.  
66  
   
1 From the main menu, select Ring Tones >  
Ring Tones  
VibeAll.  
2 Set this option to On.  
To set the ring tone your phone makes when you  
receive phone calls, message notifications, or call  
alerts:  
Tip: Pressing the volume controls to turn down  
the volume as far as possible sets VibeAll  
to On.  
1 From the main menu, select Ring Tones.  
2 Make sure VibeAll is set to Off.  
To set your phone to vibrate instead of making a  
sound for some features but not others:  
3 Scroll through the list of ring tones and select the  
one you want to assign. Vibrate sets your phone  
to vibrate instead of making a sound; Silent sets  
your phone to neither vibrate nor make a sound.  
1 From the main menu, select Ring Tones.  
2 Make sure VibeAll is set to Off.  
3 Select Vibrate from the list of ring tones.  
4 Select the features you want to set to make no  
sound.  
Tip: Highlighting a ring tone lets you hear it.  
4 Select the features you want to assign the ring  
tone to.  
5 When you are finished, press A under Done.  
5 When you are finished, press A under Done.  
Note: To set ring options for Direct Connect  
calls, Group Connect calls, and Talkgroup  
calls see “Setting Your Phone to Vibrate”  
on page 137.  
Note: This icon Mappears on the display if you  
set your phone to neither vibrate nor make  
a sound for phone calls.  
Setting Your Phone to Vibrate  
You can set your phone to vibrate instead of  
making a sound when you receive all phone calls,  
Direct Connect calls, Group Connect calls,  
Talkgroup calls, messages notifications, and call  
alerts.  
67  
           
Ring Tones  
These icons indicate how the ringer is set.  
Assigning Ring Tones to  
Contacts  
You can set the ring tone your phone makes when  
you receive phone calls or call alerts from  
someone you have stored in Contacts.  
Q
R
u
The phone always vibrates instead of making  
a sound.  
The phone vibrates instead of making a  
sound for phone calls.  
1 From the main menu, select Ring Tones.  
2 Make sure VibeAll is set to Off.  
3 Scroll through the list of ring tones and select the  
one you want to assign.  
Direct Connect calls, Group Connect calls,  
and Talkgroup calls are heard through the  
earpiece, not the speaker.  
These icons may appear at the same time.  
4 Select A Contact.  
5 Select the Contacts entry you want to assign the  
ring tone to.  
Ring and Vibrate  
To set your phone to ring and vibrate when you  
Viewing Ring Tone  
Assignments  
1 From the main menu, select Ring Tones.  
2 Make sure VibeAll is set to Off.  
3 Highlight any ring tone.  
4 Press m.  
5 Select Overview.  
6 Scroll to view ring tones assigned to features  
and Contact entries.  
receive phone calls or call alerts:  
1 From the main menu, select Ring Tones.  
2 Make sure VibeAll is set to Off.  
3 Scroll through the list of ring tones and highlight  
the one you want to assign.  
4 Press m.  
5 Select Assign w/Vibe.  
6 Select the features you want to set to ring and  
vibrate.  
7 When you are finished, press A under Done.  
This icon Sappears on the display.  
68  
         
Downloading More Ring Tones  
Note: Ring tones are stored in your phone using  
the same memory space used to store  
messages, voice records, Java  
Downloading More Ring  
Tones  
If you want to use other ring tones, you can  
download them into your phone for a fee. Check  
the Downloads menu option on your phone for a  
catalog of additional items available for purchase  
and download directly from your phone.  
applications, pictures, and wallpaper  
images. Deleting some of these other  
items frees memory for ring tones.  
Deleting Custom Ring Tones  
To delete a custom ring tone:  
You can also go to nextel.com/downloads for a  
wide selection of available ring tones and  
downloading instructions.  
1 From the main menu, select Ring Tones.  
2 Make sure VibeAll is set to Off.  
3 Scroll to the ring tone you want to delete.  
4 Press m.  
Note: Ring tones may be downloaded only  
once. If you delete a ring tone from your  
phone, you must purchase it again to  
download it again.  
5 Select Delete.  
6 Press A under Yes to confirm.  
Managing Memory  
To view the amount of memory available for  
custom ring tones:  
1 From the main menu, select Ring Tones.  
2 Make sure VibeAll is set to Off.  
3 Highlight any ring tone.  
4 Press m.  
5 Select Memory Usage.  
Deleting custom ring tones frees memory.  
69  
             
Message Center Options  
After accessing the message center, select the  
option you want:  
Message Center  
The message center manages your messages.  
When you receive the following types of  
messages, you can access them through the  
message center:  
[Create Mesg] — begin creating an MMS  
message.  
Voice Mail — access voice mail messages you  
have received.  
Voice mail messages  
Multimedia Messaging Service (MMS)  
messages  
Inbox — access MMS messages you have  
received.  
Short Message Service (SMS) messages  
Drafts — access MMS messages you have  
created and saved but not sent.  
Sent Items — access MMS messages you have  
created and sent.  
You can listen to or view these messages, delete  
them, or continue to store them in the message  
center.  
The message center also lets you create and send  
MMS messages. It stores messages you have sent  
and lets you save drafts of messages you are  
creating.  
Net Alert — access over-the-air alerts that you  
receive from Nextel.  
SMS — access SMS messages you have  
received.  
Accessing the Message  
Center  
From the main menu, select Messages.  
70  
         
When you are on a phone call, you can receive  
message notifications for all types of messages  
except MMS messages. For other types of  
messages, your phone may sound a notification  
tone during the call or after you end the call,  
depending on how you set your notification  
options.  
Receiving Messages  
When you receive a voice mail message,  
Multimedia Messaging Service (MMS) message,  
Short Message Service (SMS) message, or Net  
alert, you have 2 ways to access the message:  
Respond to the message notification that  
appears when the message is received.  
Setting Notification Options  
Dismiss the message notification and access  
the message later through the message center.  
To control whether your phone sounds message  
notification tones while you are on phone calls:  
1 From the main menu, select Settings > Phone  
Calls > Notifications.  
Message Notifications  
When you receive a message, your phone notifies  
you with text on the display and a notification tone  
or vibration. You can access the message or  
dismiss the notification.  
2 Select the option you want:  
Receive All Tones sound during calls for  
all types of messages except MMS  
messages.  
Msg Mail Only Tones sound during calls  
for SMS messages; tones for all other types  
of messages are held until you end calls.  
If you dismiss the notification, the message is not  
deleted. It can be accessed through the message  
center.  
Delay All Tones for all types of messages  
are held until you end calls.  
If you are not on a phone call when you receive a  
message, your phone sounds a notification tone  
every 30 seconds until you access the message,  
you dismiss the notification, or the alert time-out  
expires.  
Note: Delay All is the default setting.  
Tip: To set notification options during a call:  
Press m. Select In Call Setup >  
Notifications.  
71  
         
Receiving Messages  
Retrieving Messages  
All your messages are stored in the message  
center. The message center shows how many  
messages you have of each type.  
To retrieve your messages through the message  
center:  
1 From the main menu, select Messages.  
2 Scroll to the type of message you want to  
access.  
3 Press O.  
Note: In order for you to access voice mail for  
the first time you must access it by dialing  
into your voice mail box using your PTN. If  
there is already a message in your voice  
mail box, then you can access your voice  
mail through the message center.  
72  
   
Sending Unanswered Calls to  
Voice Mail  
To send a phone call to voice mail instead of  
answering it:  
Voice Mail Messages  
Receiving a Message  
When you receive a voice mail message, New  
Voice Mail Message appears on the display.  
If the flip is closed, press .. -or-  
Press e. -or-  
To call Nextel’s voice mail system and listen to the  
message:  
Press A under No.  
Press A under Call.  
To dismiss the message notification:  
If the flip is closed, press .. -or-  
If the flip is open, press O or press A under  
Back, or close the flip.  
If the caller leaves a message, this icon y  
appears on the display, reminding you that you  
have a new message.  
Accessing Voice Mail from  
the Message Center  
From the main menu, select Messages > Voice  
Mail.  
73  
               
If you are calling from a phone other than your  
i836, dial your 10-digit Nextel PTN. When you hear  
the greeting, press the star key to access your  
voice mail box. The system will prompt you to enter  
your password. Enter the last seven digits of your  
Nextel PTN. For example: 5557777. This is your  
temporary password.  
Nextel® Voice Mail  
Note: To receive voice mail messages, you must  
first set up your voice mail box.  
Note: If you are bringing your phone number  
from another carrier, we suggest you set  
up your voice mail box after the number  
you brought to Nextel is active on your  
Nextel phone and your temporary phone  
number is deactivated. If you set up your  
voice mail box prior to this, all messages  
and all settings (including your greeting  
and password) will be lost when the  
number you have brought to Nextel  
becomes active.  
You are in the main voice mail menu when you  
hear the options listed below.  
To play your messages, press 1. (This option  
plays only if you have new or saved messages.)  
To record a message, press 2.  
To change your greeting, press 3.  
To access your personal options, press 4.  
If you press * while you are in a sub-menu, you  
will go to the previous menu. If you press **,  
you will go to the main voice mail menu. From the  
main voice mail menu, press # to exit voice mail.  
At any time, you may end the call by pressing e.  
Setting Up Your Voice Mail  
Box  
Using your i836 phone, dial your 10-digit Nextel  
Personal Telephone Number (PTN). For example:  
7035557777. Follow the system instructions to  
create a new 4- to 7-digit password, record your  
name, and record a greeting. When the system  
says, “Thank you for using Nextel Voice Mail,” your  
mailbox is set up.  
Playing Messages  
When you receive a new voice mail message, you  
can either listen to it immediately by pressing A  
under Call, or later by pressing A under Back.  
These are options available while you are listening  
to your messages:  
74  
           
Changing Your Password  
Important: After exiting the voice mail session, you  
cannot recover deleted messages.  
Backup — press 1.  
Rewind to beginning of the message — press  
11.  
Changing Your Password  
1 From the main voice mail menu, press 4 to  
access personal options.  
2 Press 4 to access personal preferences.  
3 Press 1 to modify password.  
Pause or continue the current message — press  
2.  
Fast forward — press 3.  
Fast forward to end of the message — press  
33.  
4 Enter your new password. It must be 4 to 7 digits  
Play the date and time stamp — press 55.  
long.  
These options are available while a message is  
playing or after it has played:  
Note: It is important that you choose a number  
that is easy for you to remember, but hard  
for someone else to guess. Passwords  
using all the same digits, for example  
4,4,4,4 or a sequential series of digits,  
1,2,3,4, will not be accepted.  
Forward the message to another subscriber —  
press 6.  
Delete the message — press 7.  
Reply to a message — press 8.  
Save the message — press 9.  
Skip to the next message — press #.  
5 Press ** to return to the main menu.  
Note: If you forget your password, contact  
Nextel Customer Care.  
Messages that are not saved or deleted remain in  
your mailbox as new messages. All messages are  
automatically deleted after 30 days.  
Recording Your Name  
When you send, reply to, or copy a message, your  
name response precedes the message. To record  
or re-record your name at any time:  
To retrieve deleted messages, press * 3. This  
option only applies to the current voice mail  
session. If you end the call, the messages will be  
permanently deleted.  
1 From the main voice mail menu, press 4 to  
access personal options.  
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Nextel® Voice Mail  
2 Press 4 to access personal preferences.  
3 Press 3 to access the record your name  
option.  
4 Press 2 to record your name.  
5 Press ** to return to the main menu.  
4 Press ** to return to the main menu.  
Advanced Voice Mail Features  
Multiple Greetings  
You can create up to five different greetings and  
designate which greeting will be your active  
greeting at any given time. The greeting that was  
recorded during your initial voice mail box setup is  
greeting 1. This is your default active greeting.  
Recording Your Active Greeting  
You may want to include one or all of the following  
options in your greeting so that callers will know  
they are available.  
To record additional greetings:  
Press 1 to send a numeric message.  
1 From the main voice mail menu, press 3 to  
access the greetings menu.  
2 Press 4 to modify greetings.  
3 Enter the greeting number you wish to create or  
modify.  
Press 2 to send an operator-assisted message.  
(This option is available only if you are a  
subscriber of Operator Assisted Messaging.  
Contact Nextel Customer Care for more  
information.)  
4 Press 2 to record a greeting.  
5 Record your greeting and press # when you  
have finished.  
Press # to skip the greeting and record a  
message immediately.  
To record or alter your greeting at any time:  
6 Press ** to return to the main menu.  
1 From the main voice mail menu, press 3 to  
To select your active greeting:  
change your greeting.  
2 Press 1 to play, press 2 to record or  
re-record, or press 7 to delete your active  
greeting.  
3 Record your greeting and press # when you  
have finished.  
1 From the main voice mail menu, press 3 to  
access the greetings menu.  
2 Press 3 to select another greeting to be  
active.  
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Advanced Voice Mail Features  
3 Enter the number of the greeting that you would  
like to be active. The system will confirm your  
active greeting number.  
Note: The greeting schedule, when on, will  
override any other greeting that you may  
set as active. If a greeting is not recorded,  
a system standard greeting will be played.  
4 Press 1 to play your active greeting.  
5 Press ** to return to the main menu.  
Automatic Playback  
Greetings Schedule  
By default, the playback mode of your voice mail  
service is set to normal. This feature automatically  
plays and saves new messages when you log in.  
To activate automatic playback:  
You can choose to have your greetings  
automatically activated based on a pre-determined  
time schedule. By activating the Greeting  
Schedule, Greetings 1, 2, and 3 will automatically  
play according to the time schedule listed below.  
1 From the main voice mail menu, press 4 to  
access personal options.  
2 Press 4 to access personal preferences.  
3 Press 2 to access playback preferences.  
4 Press 2 to switch between automatic and  
normal playback.  
Greeting 1 Evenings and 5:00 pm – 7:59 am,  
Weekends  
Monday – Friday  
24-hours, Saturday  
and Sunday  
5 Press ** to return to the main menu.  
Greeting 2 Weekday  
Mornings  
8:00 am – 11:59 am  
Monday – Friday  
Changing the Playback Order of Messages  
Greeting 3 Weekday  
Afternoons  
Noon – 4:59 pm  
Monday – Friday  
You can select the order in which you want  
unheard messages to be played. You may listen to  
the last received message first, or you may listen to  
the first received message first. To select the order  
in which new messages should be played:  
To activate the greeting schedule:  
1 From the main voice mail menu, press 3 to  
access the greetings menu.  
2 Press 9 to activate your greeting schedule.  
3 Press ** to return to the main menu.  
1 From the main voice mail menu, press 4 to  
access personal options.  
2 Press 4 to access personal preferences.  
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Nextel® Voice Mail  
3 Press 2 to access playback preferences.  
6 Press ** to return to the main menu.  
4 Press 1 to switch between the playback  
Note: You can only send messages using this  
method to Nextel customers in your home  
market.  
orders.  
5 Press ** to return to the main menu.  
Recording, Forwarding, and Replying to  
Messages  
Delivery Options  
After you have created a message, you can assign  
the message to a category before you send it.  
Below is a list of the options that can be applied to  
a message:  
These functions allow you to record and send,  
reply to, or forward a message to an assigned  
destination address or group list number. If you  
record a complete or partial message, but do not  
send it, Nextel Voice Mail service will refer to this  
message as an “in preparation” message.  
Urgent — Recipient will hear this message  
before other messages.  
Private — Recipient cannot copy the message  
to another mailbox or phone number.  
To record and send a message:  
1 From the main voice mail menu, press 2 to  
record a message.  
2 Record your message and press # to end the  
message.  
3 Press 9 at the prompt to indicate that you want  
to send the message or press 5 for delivery  
options.  
4 Enter the mailbox number and/or group list  
number(s). (A mailbox number is the 10-digit  
Nextel PTN of a Nextel customer. The Nextel  
customer must be in your local calling area. The  
name of the recipient plays if it is recorded.)  
Notification of Non-Delivery You will be  
notified if the recipient has not listened to your  
message by a certain date and time.  
Future Delivery — You can specify a time and  
date (up to three months in advance) for the  
message to be delivered.  
Note: All dates must have digits in the MM/DD  
format (2 digits for the month and 2 digits  
for the date). For example, January 2nd  
would be 0102.  
Important: Once a message has been sent for  
future delivery, it cannot be retrieved or  
deleted.  
5 Press # to send.  
78  
Advanced Voice Mail Features  
To set a special delivery option:  
Working With Group Lists  
1 After recording your message, but before  
This feature enables you to create a list and assign  
it a unique name. Then, you can add mailbox  
numbers, group lists, or individuals. Once you  
create a list you can send a voice message to  
everyone on the list by entering the group list  
number. You can have up to 40 group lists. Each  
list can hold up to 50 addresses.  
sending it, press 5 for delivery options.  
2 Press the number that corresponds with the  
desired delivery option:  
Press 1 for urgent.  
Press 2 for private.  
Press 3 for notification of non-delivery. At  
prompt, specify time and date.  
To set up a group list:  
Press 4 for future delivery of messages. At  
1 From the main voice mail menu, press 4 to  
prompt, specify time and date.  
access personal options.  
Press 9 to send the message immediately.  
2 Press 2 to access your group lists.  
3 The list of options will be presented again.  
Select an additional option or press 9 to send  
the message.  
4 Enter the destination mailbox or group list  
number of the recipient(s).  
5 Press # to send.  
6 Press ** to return to the main menu.  
3 Press 2 to create a group list.  
4 Enter the 1- or 2-digit group list number and  
press #.  
5 Record a name for the list and press #.  
6 Select group members by mailbox number,  
group list, or name.  
7 Press # to save all entries added to the list.  
8 Press ** to return to the main menu.  
To modify a group list:  
1 From the main voice mail menu, press 4 to  
access personal options.  
2 Press 2 to access group lists.  
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Nextel® Voice Mail  
3 Press 4 to modify a group list. Enter the  
To modify forwarding options:  
number of the group list you want to modify.  
1 From the main voice mail menu, press 4 to  
access personal options.  
2 Press 5 to modify forwarding options.  
3 Select the applicable option below:  
4 Press 1 to add a new recipient.  
5 Press # to save your changes.  
6 Press ** to return to the main menu.  
Deleting a group list:  
To create a forwarding number, press 2.  
If you have already created a forwarding  
number, press 2 to modify the number.  
To enable or disable message forwarding,  
press 3.  
To change the forwarding type, press 2.  
1 From the main voice mail menu, press 4 to  
access personal options.  
2 Press 2 to access group lists.  
3 Press 3 to delete a group list.  
4 Enter the number of the group list you want to  
delete. The system will play the name of the  
group list.  
4 Press ** to return to the main menu.  
5 Press # to delete the list.  
6 Press ** to return to the main menu.  
Message Forwarding  
Note: You can only forward messages to Nextel  
customers in your home market.  
This feature allows you to program your phone to  
automatically forward incoming messages to  
another mailbox. There are two types of  
forwarding: notified and silent. Notified forwarding  
prompts the caller that the message will be  
forwarded. Silent forwarding does not prompt the  
caller that the message will be forwarded.  
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Nextel® Voice Mail Tree  
Nextel® Voice Mail Tree  
Main Menu  
Play  
Messages  
1
Play  
Messages  
Record  
Messages  
Change  
2
Backup  
3
1
Greetings  
Personal  
Options  
Retrieve  
Deleted Msgs  
Unheard  
Messages  
Replay  
Message  
1 1  
4
Change  
Greetings  
Play Active  
Greeting  
Pause/  
Continue  
* 3  
2
Fast Forward  
1 1  
1
2
3
3
Forward to  
End  
Nextel  
Customer  
Care  
Record Active  
Greeting  
Select Active  
Greeting  
Edit  
Greetings  
0 0  
3 3  
Play Date  
and Time  
Forward  
5 5  
6
Global  
Commands  
Message  
4
5
7
8
Delete  
Message  
Skip Toggle  
Personal  
Personal  
Previous  
Menu  
Main  
Menu  
7
*
Options  
Preferences  
Delete Active  
Greeting  
Reply to  
Message  
Save  
Access  
Group Lists  
Change  
Password  
8
9
#
* *  
* 3  
2
4
5
1
2
3
Review  
Schedule  
Undelete  
Personal  
Preferences  
Playback  
Preferences  
Message  
Messages  
Additional  
Info (Help)  
Activate  
Schedule  
New Message/  
Keep as New  
Forwarding  
Options  
Name  
9
0
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To go to the next page:  
Multimedia Messages  
Scroll right. -or-  
Multimedia Messaging Service (MMS) lets you  
send and receive messages that may include text,  
pictures, and audio recordings. You can send and  
receive these messages from your phone, through  
any email account, and from nextel.com.  
Press #. -or-  
Scroll to the end of the page and select MORE.  
To go to the previous page:  
Scroll left. -or-  
Your phone's MMS address is your  
[email protected]. Your PTN is your  
Nextel 10-digit Personal Telephone Number.  
Press *.  
To open a message on the current page:  
Select the message you want to open. -or-  
Navigating the Inbox, Drafts,  
and Sent Items  
You can access MMS messages through the  
following options in the message center:  
Press the number on the keypad corresponding  
to the number of the message.  
Creating and Sending  
Messages  
Each message you create may contain the  
following fields:  
Inbox — MMS messages you have received  
Drafts — MMS messages you have created and  
saved but not sent  
Sent Items — MMS messages you have  
created and sent  
To — the phone numbers or email addresses of  
one or more recipients  
The messages in the Inbox, Drafts, and Sent Items  
are grouped in pages of 9 messages. Scroll to view  
the messages on a page.  
Mesg — the body of the message. This may  
include text, pictures, ring tones, or voice  
records.  
Subject — the subject line  
82  
                 
Creating and Sending Messages  
Attach — one or more attachments. These may  
be pictures, ring tones, or voice records,  
including voice records that you create while  
creating the message.  
Message Size  
You can create and send messages of up to 100  
KB, including attachments.  
To see the size of a message you are creating:  
Cc — the phone numbers or email addresses of  
more recipients  
1 Scroll to any field in the message.  
2 Press m.  
3 Select Message Size.  
Priority — sets the priority of the message to  
normal or high.  
Report — lets you receive a report confirming  
that your message was delivered.  
Sending or Canceling  
To send the message at any time after it has been  
addressed:  
Valid Until — sets a date after which no more  
attempts are made to deliver the message.  
To send a message, you must address it to at least  
one recipient. All other message fields are optional.  
Press A under Send. -or-  
If Send is not one of your options: Press m.  
Select Send.  
You can fill in the message fields in any order.  
To cancel the message at any time:  
Entering Text  
At the message screen, press A under Cancel.  
In message fields that require you to enter text, you  
can begin entering the text from the keypad when  
the field is highlighted.  
-or-  
Press e to cancel the message and save it in  
Drafts.  
While entering text, you can always choose a text  
input mode from the context-sensitive menu.  
For information on ways to enter text from the  
keypad, see “Entering Text” on page 43.  
83  
Multimedia Messages  
When you are finished addressing the message,  
Creating a Message  
1 To begin creating a message:  
press A under Back.  
3 To enter or edit the body of the message:  
From the main menu, select Messages >  
[Create Mesg]. -or-  
Select Mesg.  
Note: If you have created a signature, the  
signature automatically appears in this  
field. Text you enter appears before your  
signature. See “Customizing MMS” on  
page 98.  
Select [Create Mesg] from Inbox, Drafts, or  
Sent Items. -or-  
Begin creating a message from Contacts, the  
recent calls list, the idle screen, or My Pictures.  
See “More Ways to Begin a Message” on page  
86. -or-  
Enter text from the keypad. -or-  
Use a Quick Note. See “Quick Notes” on page  
88. -or-  
Reply to a received message. See “Replying to  
a Message” on page 86.  
Insert a picture, a ring tone, or a voice record.  
See “Inserting Pictures, Ring Tones, and Voice  
Records” on page 89.  
2 To address the message:  
Select To.  
Enter the phone number or email address from  
the keypad and press O. Repeat this action to  
enter more phone numbers or email addresses.  
-or-  
When you are finished, press O.  
4 If you want to send the message now, press A  
under Send. -or-  
If Send is not one of your options: Press m.  
Select recipients from Contacts or the recent  
calls list. See “More Ways to Address a  
Message” on page 87.  
Select Send. -or-  
To fill in more message fields, see “Adding More  
Message Options” on page 85.  
Tip: To remove a phone number or email  
address from the list of message recipients,  
scroll to the phone number or email  
address and press A under Remove.  
84  
Creating and Sending Messages  
When you are finished addressing the message,  
Adding More Message Options  
1 To view more message fields in a message you  
are creating, select MORE. -or-  
press A under Back.  
5 If you want to set the priority of the message:  
Select Priority.  
Press A under More.  
Select the priority you want.  
2 If you want to create or edit the subject line:  
Select Subject.  
6 If you want to receive a report confirming that  
your message was delivered:  
Enter text from the keypad. -or-  
Select Report > On Delivery.  
Select a Quick Note. See “Quick Notes” on page  
88.  
7 If you want to set a date after which attempts to  
deliver the message end:  
When you are finished, press O.  
Select Valid Until.  
3 If you want to attach a picture, a ring tone, or a  
voice record, see “Attaching Pictures, Ring  
Tones, and Voice Records” on page 90.  
Select a date by scrolling or entering numbers.  
Press O. -or-  
When you are finished, press A under Done.  
To set no date, press A under No Date.  
4 If you want to add more recipients in addition to  
those in the To field:  
8 To send the message, press A under Send.  
-or-  
Select Cc.  
If Send is not one of your options: Press m.  
Select Send.  
Enter the phone number or email address from  
the keypad and press O. Repeat this action to  
enter more phone numbers or email addresses.  
-or-  
Select recipients from Contacts or the recent  
calls list. See “More Ways to Address a  
Message” on page 87.  
85  
 
Multimedia Messages  
To reply to a message:  
Replying to a Message  
1 View the message you want to reply to. -or-  
You can reply to a received message while you are  
viewing it. If you have already viewed a message,  
you can also reply to it while it is highlighted in the  
message center. You cannot reply to unread  
messages.  
If you have already viewed the message, scroll  
to it.  
2 To reply to the sender only, press A under  
Reply. -or-  
For information on viewing received messages,  
see “Receiving a Message” on page 93 and  
“Viewing Received Messages from the Message  
Center” on page 94.  
To reply to the sender and all recipients: Press  
m. Select Reply All.  
3 A list of short phrases is displayed. Select any of  
these phrases to add it to the body of your  
messages. -or-  
When you reply to a message you received, some  
of the fields in your reply message are filled in  
automatically:  
Select [Create Reply] to begin the body of your  
message without using any of these phrases.  
To — the phone number or email address of the  
sender of the message you are replying to. If  
you are sending a reply to all, some recipients  
may be in this field.  
4 Edit any message fields you want to change.  
5 Send the message.  
Tip: To create new reply phrases to use in later  
reply messages, see “Customizing MMS”  
on page 98.  
Mesg — the first 40 characters of the message  
you are replying to. Text you add to the body of  
your message appears above this.  
Subject — “Re:” followed by the subject line of  
More Ways to Begin a Message  
the message you are replying to, if any.  
In addition to beginning a message from the  
message center, you can begin a message from  
Contacts, the recent calls list, the idle screen, or  
My Pictures.  
Cc — If you are sending a reply to all, some  
recipients may be in this field.  
86  
   
Creating and Sending Messages  
From the Idle Screen  
From Contacts  
1 From the Contacts list, scroll to the entry  
containing the phone number or email address  
you want to send the message to.  
1 Using the keypad, enter the number you want to  
send a message to.  
2 Press m.  
2 Scroll left or right to view the Contacts types until  
you see the icon for the phone number or email  
address you want to send a message to.  
3 Select Create. The message is automatically  
addressed to the phone number you chose.  
From My Pictures  
3 Press A under Create. -or-  
1 From My Pictures, scroll to or select the picture  
you want to include in your message.  
2 Press A under Send. -or-  
If Create is not one of your options: Press m.  
Select Create Message.  
4 Create and send the message. The message is  
automatically addressed to the phone number or  
email address you chose.  
If Send is not one of your options: Press m.  
Select Send.  
3 Create and send the message. The picture you  
selected is automatically included as an  
attachment.  
From the Recent Calls List  
1 From the recent calls list, scroll to the entry you  
want to send a message to.  
More Ways to Address a Message  
When you are filling in the To and Cc message  
fields, you can select recipients from Contacts and  
the recent calls list.  
2 If the entry has more than one phone number  
stored, view the phone number you want to send  
the message to.  
3 Press A under Create. -or-  
If Create is not one of your options: Press m.  
You can select more than one recipient from  
Contacts and the recent calls list. A checkmark  
appears next to each selected item.  
Select Create.  
4 Create and send the message. The message is  
automatically addressed to the phone number  
you chose.  
Tip: To deselect a selected item: Scroll to a  
selected item and press O.  
87  
       
Multimedia Messages  
From Contacts  
Direct Connect calls are displayed only if the Direct  
Connect number is stored in Contacts and its  
Contacts entry also contains a phone number or  
email address.  
When you select recipients from Contacts,  
Contacts entries containing phone numbers or  
email addresses are displayed.  
1 While you are creating a message, scroll to or  
select To or Cc.  
2 Press m.  
3 Select Recent Calls.  
4 Select the entry containing the phone number or  
email address you want to send the message to.  
5 If the entry contains more than one phone  
number or email address, select the ones you  
want to send the message to.  
Tip: You can search for an entry name as you  
would when viewing Contacts. See  
“Searching for a Name” on page 47.  
1 While you are creating a message, scroll to or  
select To or Cc:  
2 Press A under Contcs. -or-  
If Contcs is not one of your options: Press m.  
Select Contacts.  
3 Select the entry containing the phone number or  
email address you want to send the message to.  
When you are finished selecting items within the  
entry, press A under Done.  
4 If the entry contains more than one phone  
number or email address, select the ones you  
want to send the message to.  
6 When you are finished selecting entries, press  
A under Done.  
Quick Notes  
When you are finished selecting items within the  
entry, press A under Done.  
When you are filling in the Mesg and Subject  
message fields, you can add ready-made words or  
short phrases called Quick Notes. After you add  
these words or phrases, you can edit them as you  
would any other text.  
5 When you are finished selecting entries, press  
A under Done.  
From the Recent Calls List  
When you select recipients from the recent calls  
list, phone calls are displayed.  
1 While you are creating a message, scroll to or  
select Mesg or Subject.  
88  
       
Creating and Sending Messages  
2 Press A under QNotes. -or-  
Note: If this icon ] appears next to a picture,  
you cannot send it in a message.  
If QNotes is not one of your options: Press m.  
Select Insert Quick Notes.  
1 While you are filling in the Mesg field, press m.  
2 Select Insert Picture.  
3 Select the Quick Note you want to insert into the  
message.  
A list of pictures that can be included in a  
message appears.  
Tip: To create new Quick Notes to use in later  
messages, see “Customizing MMS” on  
page 98.  
3 Select the picture you want to insert.  
Ring Tones  
Inserting Pictures, Ring Tones, and  
Voice Records  
You can insert ring tones from your list of ring  
tones.  
When you are filling in the Mesg field, you can  
insert pictures, ring tones, and voice records into  
the body of the message.  
Ring tones that are pre-loaded on your phone  
cannot be included in a message.  
Ring tones that you download to your phone or  
receive in a message may be forward locked,  
meaning they cannot be included in a message.  
You can insert more than one of these objects into  
a message. You may include text in the body of  
your message in addition to these objects.  
1 While you are filling in the Mesg field, press m.  
2 Select Insert Ring Tone.  
Note: For information on how objects inserted  
into the body of a message appear when  
a message is received, see “Embedded  
Objects and Attachments” on page 94.  
A list of ring tones that can be included in a  
message appears.  
3 Select the ring tone you want to insert.  
Pictures  
Tip: To hear a ring tone before inserting it,  
You can insert pictures from My Pictures.  
highlight the ring tone.  
Pictures that you download to your phone or  
receive in a message may be forward locked,  
meaning they cannot be included in a message.  
89  
     
Multimedia Messages  
Voice Records  
Note: For information on how attachments  
appear when a message is received, see  
“Embedded Objects and Attachments” on  
page 94.  
You can insert voice records from your list of voice  
records.  
Voice records created by recording a phone call  
cannot be included in a message.  
Pictures  
You can attach pictures from My Pictures.  
1 While you are filling in the Mesg field, press m.  
Pictures that you download to your phone or  
receive in a message may be forward locked,  
meaning they cannot be included in a message.  
2 Select Insert VoiceRec.  
A list of voice records that can be included in a  
message appears.  
Note: If this icon ] appears next to a picture,  
3 Select the voice record you want to insert.  
you cannot send it in a message.  
Tip: To hear a voice record before inserting it,  
highlight the voice record and press A  
under Play.  
1 While you are creating a message, select  
Attach.  
2 Select New Attachment.  
3 Select My Pictures.  
Removing an Inserted Item  
To remove an item inserted into the body of the  
message you are creating:  
A list of pictures that can be included in a  
message appears.  
1 Select the Mesg field and highlight the item you  
4 Select the picture you want to attach.  
want to remove.  
Ring Tones  
2 Press A under Delete.  
You can attach ring tones from your list of ring  
tones.  
Attaching Pictures, Ring Tones, and  
Voice Records  
You can attach one or more pictures, ring tones,  
and voice records to a message.  
Ring tones that are pre-loaded on your phone  
cannot be included in a message.  
90  
         
Creating and Sending Messages  
Ring tones that you download to your phone or  
receive in a message may be forward locked,  
meaning they cannot be included in a message.  
Tip: To hear a voice record before attaching it,  
highlight the voice record and press A  
under Play.  
1 While you are creating a message, select  
Removing an Attachment  
Attach.  
To remove an attachment in a message you are  
creating:  
2 Select New Attachment.  
3 Select Ring Tones.  
1 While you are creating a message, select  
Attach.  
2 Scroll to the attachment you want to remove.  
3 Press m.  
A list of ring tones that can be included in a  
message appears.  
4 Select the ring tone you want to attach.  
4 Select Unattach.  
Tip: To hear a ring tone before attaching it,  
highlight the ring tone.  
Attaching New Voice Records  
While you are creating a message, you can create  
voice records and attach them to the message.  
Voice Records  
You can attach voice records from your list of voice  
records.  
Creating a New Voice Record  
Voice records created by recording a phone call  
cannot be included in a message.  
1 While you are creating a message, select  
Attach > [New Attachment].  
2 Select VoiceRecord.  
3 Select [New VoiceRec].  
4 Say the message you want to record into the  
microphone.  
5 When you are finished recording, press O.  
6 Scroll to the new voice recording and press O.  
1 While you are creating a message, select  
Attach.  
2 Select New Attachment.  
3 Select VoiceRecord.  
A list of voice records that can be included in a  
message appears.  
4 Select the voice record you want to attach.  
91  
 
Multimedia Messages  
7 When you are finished, press A under Done if  
2 Select the draft you want to edit.  
3 Continue as you would when creating a  
message.  
Done is one of your options.  
The voice record is attached to the message and  
added to the list of voice records.  
Deleting a Draft  
Drafts  
When you send a draft, it is deleted from Drafts.  
To delete a message in Drafts without sending it:  
While you are creating a message, you can save it  
in Drafts before you send it.  
1 Scroll to the message you want to delete.  
2 Press A under Delete.  
You can view, edit, send, or delete saved drafts.  
3 Press O or press A under Yes to confirm.  
Saving a Message in Drafts  
Drafts Icons  
1 While you are creating a message, press m.  
2 Select Save In Drafts.  
M
w
L
Draft.  
You can continue to create the message. The  
version you saved in Drafts will not change.  
High priority.  
Attachment.  
Sending a Draft  
1 From the main menu, select Messages >  
y
High priority with an attachment.  
Drafts.  
Sent Items  
Messages you have sent or tried to send are  
stored in Sent Items.  
2 Scroll to the draft you want to send.  
3 Press m.  
4 Select Send.  
Forwarding Sent Items  
Editing a Draft  
1 From the main menu, select Messages > Sent  
Items.  
1 From the main menu, select Messages >  
Drafts.  
92  
             
Receiving a Message  
2 Scroll to the message you want to forward.  
3 Press m.  
4 Select Forward.  
4 Select Delivery Status.  
Deleting  
1 Scroll to the message you want to delete. -or-  
5 Edit and send your message.  
View the message you want to delete.  
You can add to and edit the message you are  
forwarding.  
2 Press A under Delete.  
3 Press O or press A under Yes to confirm.  
Resending Messages  
Sent Items Icons  
If a message was not sent from your phone, you  
can resend it.  
t
v
w
L
Successfully sent.  
1 From the main menu, select Messages > Sent  
Items.  
Unsuccessfully sent.  
High priority.  
2 Scroll to the message you want to resend.  
3 Press A under Resend.  
Attachment.  
Note: If your message was sent successfully,  
Resend will not appear as an option.  
z
y
High priority and locked.  
High priority with an attachment.  
Checking Delivery Status  
If a message was successfully sent and you set the  
message to give a report confirming delivery, you  
can check the delivery status:  
Receiving a Message  
When you receive an MMS message, a message  
notification appears on the display.  
1 From the main menu, select Messages > Sent  
Items.  
To view the message:  
2 Scroll to the message you want to view.  
3 Press m.  
1 Press O or press A under the display option on  
the left.  
93  
         
Multimedia Messages  
The message is downloaded from the message  
server.  
If a message contains a picture or audio recording  
as an attachment, open the attachment to view the  
picture or play the audio recording.  
2 If the message fills more than one screen, scroll  
to read it.  
Note: Audio recordings in messages do not play  
if VibeAll is set to On.  
To dismiss the message notification:  
Opening Attachments  
To open an attachment.  
1 View the message.  
2 Highlight the attachment you want to open.  
Attachments appear at the end of a message.  
If the flip is closed, press .. -or-  
If the flip is open, press A under the display  
option on the right or close the flip.  
This icon wappears on the display, reminding  
you that you have a new message.  
3 Press O.  
Navigating a Message  
Note: Attachments that are of an unknown type  
cannot be opened, but they can be  
deleted. See “Deleting Attachments” on  
page 98.  
As you scroll through a message, numbers, email  
addresses, and website URLs are highlighted.  
Pictures and audio recordings are also highlighted.  
Viewing Received Messages  
from the Message Center  
1 From the main menu, select Messages > Inbox.  
2 Select the message you want to read.  
Embedded Objects and Attachments  
Messages may contain pictures or audio  
recordings as part of the body of the message or  
as attachments.  
If a message contains pictures or audio recordings  
in the body of the message, highlight each picture  
or audio recording to view or play it.  
If you have not viewed the message before, the  
message is downloaded from the message  
server.  
94  
           
Actions for Received Messages  
3 If the message fills more than one screen, scroll  
Actions for Received  
to read it.  
Messages  
Inbox Icons  
Deleting  
u Unread message.  
Unread Messages  
T
Read message.  
1 Scroll to the message you want to delete.  
2 Press A under Delete.  
3 Press O or press A under Yes to confirm.  
r Reply sent.  
N
O
Forwarded.  
Read Messages  
Locked.  
1 Scroll to the message you want to delete. -or-  
View the message you want to delete.  
w
L
High priority.  
Attachment.  
2 Press m.  
x
z
y
{
Locked, with an attachment.  
High priority and locked.  
High priority with an attachment.  
High priority and locked, with an attachment.  
3 Select Delete Message.  
4 Press O or press A under Yes to confirm.  
Replying  
See “Replying to a Message” on page 86.  
Forwarding  
1 View the message you want to forward. -or-  
If you have already viewed the message, scroll  
to it.  
2 Press m.  
95  
           
Multimedia Messages  
3 Select Forward.  
Making a Phone Call  
4 Create and send your message.  
1 View the message.  
Embedded objects and attachments are included  
when you forward a message.  
2 Highlight the phone number you want to call.  
3 Press s.  
Making a Direct Connect® Call  
Locking and Unlocking  
1 View the message.  
2 Highlight the Direct Connect number you want to  
call.  
3 Press the PTT button.  
Sending a Call Alert  
1 View the message.  
When you lock a message, it cannot be deleted  
until you unlock it.  
1 View the message you want to lock or unlock.  
-or-  
If you have already viewed the message, scroll  
to it.  
2 Press m.  
3 Select Lock Message or Unlock Message.  
2 Highlight the Direct Connect number or  
Talkgroup ID you want to alert.  
3 Press m.  
4 Select Alert.  
Calling a Number in a Message  
If a message you receive contains a phone  
number, Direct Connect number, or Talkgroup ID,  
you can call or send a call alert to that number.  
5 Press the PTT button.  
Making a Talkgroup Call  
1 View the message.  
2 Highlight the Talkgroup ID you want to call.  
3 Press m.  
These numbers may appear in the From field, the  
To field, the Cc field, the subject line, or the body  
of the message.  
4 Select Talkgroup.  
5 Press the PTT button.  
96  
   
Actions for Received Messages  
Storing Message Information To  
Contacts  
If a message you receive contains a phone  
number, Direct Connect number, Talkgroup ID, or  
an email address, you can store this information to  
Contacts.  
Going to a Website  
If a message contains one or more website URLs,  
you can go to the website.  
1 View the message.  
2 Highlight the website URL you want to go to.  
3 Press m.  
These numbers may appear in the From field, the  
To field, the Cc field, the subject line, or the body  
of the message.  
4 Select Go To Website.  
Note: The entire URL must appear in the  
message. Otherwise, you cannot go to the  
website.  
1 View the message.  
2 Highlight the number or email address you want  
to save.  
3 Press m.  
4 Select Save Number or Save Email.  
5 To store the number or email address as a new  
entry, select [New Contact]. -or-  
Saving an Embedded Picture or Voice  
Record  
To save a picture or voice record that is part of the  
body of a message you receive:  
1 View the message.  
2 Highlight the picture or voice record you want to  
save.  
To store the number or email address to an  
existing entry, select the entry.  
6 With the Contacts type field highlighted, scroll  
left or right to display the Contacts type you want  
to assign the number or email address.  
3 Press m.  
4 Select Save Picture or Save Audio.  
Pictures are saved to My Pictures. Voice records  
are saved to your voice records.  
7 Press A under Done.  
97  
       
Multimedia Messages  
5 Press O or press A under Yes to confirm.  
Deleting an Embedded Picture, Ring  
Tone, or Voice Record  
To delete a picture, ring tone, or voice record that  
is part of the body of a message you receive:  
Customizing MMS  
The Setup menu lets you customize MMS for your  
phone:  
1 View the message.  
2 Highlight the picture or play the ring tone or  
voice record you want to delete.  
3 Press m.  
4 Select Delete Picture or Delete Audio.  
Friendly Name — Enter text here to create a  
friendly name. Your friendly name is the name  
displayed in the From field on other iDEN  
phones when they receive messages from you.  
Signature — Enter text here to create a  
signature. Your signature is text that is  
automatically inserted at the end of all  
messages you create. You can edit the text  
before sending the message.  
Saving Attachments  
1 View the message.  
2 Highlight the attachment you want to save.  
3 Press m.  
4 Select Save Attachment.  
Quick Notes — lets you create new Quick  
Notes and edit or delete Quick Notes you have  
created.  
Pictures are saved to My Pictures. Ring tones are  
saved to your list of ring tones. Voice records are  
saved to your voice records.  
Replies — lets you create new reply phrases  
and edit or delete reply phrases you have  
created.  
Audio files in WAV format cannot be saved.  
Cleanup — controls how long messages remain  
in the Inbox and Sent Items before they are  
deleted.  
Deleting Attachments  
1 View the message.  
2 Highlight the attachment you want to delete.  
3 Press m.  
4 Select Delete Attachment.  
To access the Setup menu:  
1 From the main menu, select Messages.  
2 With [Create Mesg] highlight, press m.  
98  
                   
Customizing MMS  
3 Select Setup.  
Deleting  
Tip: This option is available from many  
context-sensitive menus when you are  
using MMS.  
You can delete only Quick Notes and reply phrases  
you have created.  
To delete a Quick Note or reply phrase:  
New Quick Notes and Reply Phrases  
Creating  
1 From the Setup menu, select Quick Notes or  
Replies.  
2 Scroll to the Quick Note or reply phrase you  
want to delete.  
3 Press A under Delete.  
4 Press O or press A under Yes to confirm.  
1 From the Setup menu, select Quick Notes or  
Replies.  
2 Select [New Quicknote] or [New Reply]. -or-  
Press A under New.  
To delete all Quick Notes or all reply phrases:  
3 Enter text from the keypad.  
4 When you are finished, press O.  
1 From the Setup menu, select Quick Notes or  
Replies.  
Editing  
2 Press m.  
3 Select Delete All.  
4 Press O or press A under Yes to confirm.  
You can edit only Quick Notes and reply phrases  
you have created.  
1 From the Setup menu, select Quick Notes or  
Replies.  
Setting the Clean-up Option  
The clean-up option controls how long messages  
remain in the Inbox and Sent Items before they are  
deleted. You set the clean-up option for the Inbox  
and Sent Items separately.  
2 Select the Quick Note or reply phrase you want  
to edit.  
3 Edit the text.  
4 When you are finished, press O.  
The clean-up option deletes only read, unlocked  
messages.  
99  
     
Multimedia Messages  
Clean-up Options  
For Sent Items  
Off — messages are never automatically  
deleted.  
1 From the Setup menu, select Cleanup > Sent  
Items.  
2 Choose a clean-up option.  
3 To automatically delete messages now, press O  
or press A under Yes. -or-  
5 Messages — If you have more than 5  
messages, messages are deleted in the order  
they were received, starting with the oldest, until  
5 are left.  
To delete messages later, press A under No.  
10 Messages — If you have more than 10  
messages, messages are deleted in the order  
they were received, starting with the oldest, until  
10 are left.  
Choosing to Delete Messages Later  
If you choose to delete messages later, rather than  
at the time you set the clean-up option, the type of  
clean-up option you set determines when  
messages are deleted.  
1 Day — Messages are deleted if they are older  
than 1 day.  
3 Days — Messages are deleted if they are  
older than 3 days  
If you set an option that cleans up messages  
according to how many you have, messages are  
deleted when you exit the message center after  
setting the option.  
Custom — Lets you create a clean-up option of  
up to 99 messages or 99 days.  
If you set an option that cleans up messages  
according to how old the messages are, messages  
are deleted when you power on your phone.  
For the Inbox  
1 From the Setup menu, select Cleanup > Inbox.  
2 Choose a clean-up option.  
3 To automatically delete messages now, press O  
or press A under Yes. -or-  
To delete messages later, press A under No.  
100  
Managing Memory  
Note: Messages are stored in your phone using  
the same memory space used to store  
Java applications data, voice records, ring  
tones, pictures, and wallpaper images.  
Deleting some of these other items frees  
memory for messages.  
Managing Memory  
All messages in the Inbox, Drafts, and Sent Items  
share the same memory space.  
Note: The content of a message in the Inbox is  
not stored in your phone’s memory until  
the message is read. Unread messages  
use very little memory.  
Deleting All Messages  
To delete all read, unlocked messages from the  
Inbox, all messages in Drafts, or all successfully  
sent messages in Sent Items:  
To view your used memory, free memory, and  
memory capacity:  
1 From the main menu, select Messages.  
2 With [Create Mesg] highlighted, press m.  
3 Select Setup > Memory Size.  
1 Select Inbox, Draft, or Sent Items.  
2 Press m.  
3 Select Delete All.  
Tip: This option is available from many  
context-sensitive menus when you are  
using MMS.  
4 Press O or press A under Yes to confirm.  
To free memory, delete messages.  
To delete many messages at once, see “Deleting  
All Messages”.  
To set messages to be deleted automatically, see  
“Setting the Clean-up Option” on page 99.  
101  
       
3 To keep the message, press O. -or-  
SMS Messages  
Short Message Service (SMS) messages are short  
text messages, also called text and numeric  
messages. You can send SMS messages through  
any email account or on nextel.com.  
To delete the message, scroll to the end of the  
message, then press A under Delete.  
To dismiss the message notification:  
If the flip is closed, press .. -or-  
Your phone receives SMS messages sent to its  
SMS address, but does not send SMS messages.  
If the flip is open, press A under Back or close  
the flip.  
Your phone's SMS address is your  
[email protected]. Your PTN is your 10-digit  
Personal Telephone Number.  
This icon wappears on the display, reminding  
you that you have a new message.  
Reading From the Message  
Center  
1 From the main menu, select Messages > SMS.  
2 Select the message you want to read.  
If your phone is powered off when you receive a  
message, your phone notifies you the next time  
you power it on. If you are out of your coverage  
area, your phone alerts you when you return to  
your coverage area.  
Your phone attempts to deliver these messages for  
up to 7 days.  
3 If the message fills more than one screen, scroll  
to read it.  
4 To keep the message, press O. -or-  
Receiving a Message  
When you receive a text and numeric message,  
New Text Message appears on the display.  
To delete the message, scroll to the end of the  
message, then press A under Delete.  
Calling and Storing Numbers  
To view the message:  
If an SMS message you receive contains a phone  
number, you can call that number by pressing s  
while viewing the message.  
1 Press A under Read.  
2 If the message fills more than one screen, scroll  
to read it.  
102  
             
Calling and Storing Numbers  
If an SMS message you receive contains a phone  
number, Direct Connect number, or Talkgroup ID,  
you can call or send a call alert to that number, or  
store that number to Contacts. Press m while  
viewing the message to access these options.  
To call the number, select Call Back.  
To make a Talkgroup call, select Talkgroup, then  
press the PTT button.  
To send a call alert, select Alert, then press the  
PTT button.  
To store the number to Contacts, select Store  
Number.  
103  
Web Service — access the wireless Internet  
from your Nextel phone for information and  
services from over 80 top wireless web sites.  
Other services and features available include  
access to any wireless Internet address.  
Conduct topic and key word searches, and  
bookmark sites and applications.  
Wireless Data Services  
You can use your phone to access a suite of  
wireless data products known as Wireless Data  
Services. Services include Multimedia Messaging,  
Instant Messaging, Wireless Web, Address Book,  
Mobile Email and more.  
Downloads — personalize your phone with  
downloadable ring tones, applications, games,  
and wallpapers.  
Most services require the activation of a rate plan  
with Wireless Data Services or the separate  
purchase of a Wireless Data Services plan. To  
order, call 1-800-NEXTEL6 or contact your Nextel  
sales representative.  
* Wireless Data Services is available in the continental U.S.,  
Canada, Mexico, Brazil, Argentina, and Peru. Wireless Data  
Services usage outside of the continental U.S. may incur  
additional charges. See nextel.com for details.  
Address Book — program your Contacts from  
the Internet.  
Mobile Email — access personal and office  
email accounts from your Nextel phone  
(includes access to AOL®, MSN®, and Yahoo!®  
mail).  
Instant Messaging — send and receive instant  
messages through a phone-based interface  
(includes access to AOL® Instant Messenger,  
MSN Messenger®, and Yahoo! Messenger®).  
Wireless Data Services  
Multimedia Messaging Service — send and  
receive messages that may include text,  
pictures, and audio recordings. You can send  
and receive these messages from your phone,  
through an email account, and from nextel.com.  
For additional information, see “Multimedia  
Messages” on page 82.  
104  
                       
Accessing Wireless Data Services From Your Phone  
To access Instant Messaging:  
Select Email and IM > IM  
To access Personalization catalogs:  
Select Downloads  
Accessing Wireless Data  
Services From Your Phone  
You must first enable security, on your phone, to  
receive Wireless Data Services. Enabling security  
secures your data during over-the-air transmission  
to and from your phone. See “Enabling Security”  
on page 8.  
Many screens will require you to enter text. For  
information on entering text, see “Entering Text” on  
page 43.  
To access Multimedia Messaging:  
* To access your office or corporate e-mail, address book and other  
related services from your Nextel phone, you will need to  
download the Desk Assistant program to your office PC. If you  
have an IT Administrator, you may need to review your company's  
policy for desktop software and determine any necessary  
technical or security requirements.  
Press m to access the main menu and select  
Messages > Inbox.  
To access other Wireless Data Services*:  
1 Press m to access the main menu and select  
Net.  
Navigation Keys  
Home — Press e to return to your home page.  
Your Wireless Data Services home page  
displays.  
Tip: Press e twice to return to your phone's idle  
screen.  
2 Choose the service you want to access.  
Back — Press * to return to a previous screen.  
To access the Web:  
Tip: While navigating through Wireless Data  
Services screens, a number may appear to  
the left of the application or topic you want  
to access. Press the corresponding number  
on the keypad for quicker access to that  
application or topic.  
Select Web Sites, Downloads&Services, or  
Search  
To access Address Book:  
Select Business Tools > Address Book  
To access personal and office email accounts:  
Select Email and IM > Email  
105  
       
Wireless Data Services  
When transmitting highly personal or sensitive  
data, such as a credit card number, this iconE  
appears, indicating that the data is encrypted  
during transmission.  
Note: You may be asked to (re)enable security  
as Nextel adds new services or upon your  
return to the U.S. after traveling.  
Guides and Demos  
Quick Start Guides and demos with more details  
on how to use your Wireless Data Services can be  
accessed on nextel.com in the Services and  
Customer Support areas.  
106  
   
Managing Memory  
To view your used memory, free memory, and  
memory capacity:  
My Pictures  
My Pictures lets you view pictures you received in  
MMS messages.  
1 Scroll to or select any picture.  
2 Press m.  
3 Select Memory Size.  
Viewing Pictures  
To view pictures stored in My Pictures:  
1 From the main menu, select My Pictures.  
The pictures stored are listed by name.  
2 Select the picture you want to view.  
Note: Pictures are stored in your phone using  
the same memory space used to store  
Java applications data, voice records, ring  
tones, messages, and wallpaper images.  
Deleting some of these other items frees  
memory space for pictures.  
Note: If this icon ] appears next to a picture,  
you cannot send it in a message.  
Getting File Information  
To view the file type and file size of a picture:  
1 Scroll to or select the picture.  
2 Press m.  
3 Select Details.  
Deleting Pictures  
1 Scroll to or select the picture you want to delete.  
2 Press m.  
3 Select Delete.  
107  
               
IP1 Address and IP2 Address — the IP  
addresses you use to access the Internet with  
your phone.  
My Info  
My Info lets you view information about your phone  
and send this information to other phones.  
Circuit Data — the number you use if you want  
to use your phone to transfer circuit data. See  
“Using Your Phone as a Modem” on page 61.  
You receive this number from Nextel.  
Viewing My Info  
1 From the main menu, select My Info.  
Note: If you request equipment-related  
transactions on your account, Nextel  
Customer Care may require you to  
provide specific information about your  
phone. By pressing m anytime while in  
My Info, a submenu will appear that  
includes your phone's service status, unit  
information, and phone identification  
numbers including IMEI, SIM ID, and  
Serial Number (SN). Please be prepared  
to supply the representative with this  
information when requesting these types  
of transactions.  
2 Scroll to see the entire screen.  
The My Info screen contains:  
My Name — You can enter your name here.  
Line 1 and Line 2 — your phone numbers for  
phone lines 1 and 2. Each number appears  
when you receive your alert notification after  
enabling security on your phone.  
Direct Connect — Your Direct Connect number  
is the number that others use to contact you  
using Direct Connect calls. This number  
appears when you receive your alert notification  
after enabling security on your phone.  
Editing My Info  
To edit My Info to enter or change the text that  
appears in My Name:  
Group ID — the number of the Talkgroup you  
have joined.  
Carrier IP — the IP address assigned to Nextel.  
This number appears when you register for  
packet data services.  
1 From the main menu, select My Info.  
2 Press A under Edit.  
3 Select Name.  
108  
             
Setting Sending Options  
4 Enter the name you want to appear. See  
“Entering Text” on page 43. When you are  
finished, press O.  
2 Press m.  
3 Select DirectSend Setup > Info to Send.  
4 A checkmark appears next to the fields that will  
be sent. To add or remove the checkmark, select  
the field.  
You can also edit the information in Line 1, Line 2,  
and Ckt, but your changes are only temporary. The  
next time your phone registers on the network,  
your actual phone numbers and circuit data  
number appear again in My Info.  
5 When you are finished, press A under Done.  
Automatic Sending  
To control whether your information is sent  
automatically:  
Setting Sending Options  
Your phone can send information in My Info to  
1 From the main menu, select My Info.  
2 Press m.  
3 Select DirectSend Setup > Auto Send.  
4 To set your information to be sent automatically,  
set this option to On. -or-  
other phones that have this capability.  
You can control what portion of the information in  
My Info is sent and whether it is sent automatically  
in every Direct Connect call or only when you  
choose to send it.  
To set your information to be sent only when you  
choose to send it, set this option to Off.  
Information Sent  
The information your phone sends always includes  
My Name and Direct Connect.  
Note: When you receive your phone, it is set to  
send your information automatically.  
It may include Line 1, Line 2, Carrier IP, and  
Circuit Data, depending and how you set your  
sending options.  
The default setting is Line 1 only.  
To change which fields are sent:  
1 From the main menu, select My Info.  
109  
     
Tip: When you send My Info, certain  
Using Nextel Direct  
SendSM  
information, such as your email address or  
fax number, cannot be included. To send  
complete contact information, create an  
entry for yourself in Contacts and send it.  
Direct Send lets you exchange My Info and contact  
information with other phones that have this  
capability. You do this through Direct Connect  
calls.  
Sending Information During a Call  
1 While in a Direct Connect call, press m.  
2 With Send via PTT highlighted, press O.  
3 When Ready to Send appears on the display,  
press the PTT button to send the information.  
Direct Send cannot be used during Talkgroup calls.  
Sending My Info and Contact  
Information  
When you send My Info or contact information  
using Direct Send, the information you sent  
appears on the display of the phone you are  
engaged in the Direct Connect call with. After the  
call, the information appears on the recent call list  
of that phone.  
Starting a Call by Sending Information  
1 From the main menu, select My Info.  
2 Press m.  
3 With Send via PTT highlighted, press O.  
4 Use the keypad to enter the Direct Connect  
number you want to send the information to. -or-  
Press A under Browse. Select Contacts,  
Recent Calls, or Memo. Select the number you  
want to enter.  
Sending My Info  
You can control what portion of the information in  
My Info is sent and whether it is sent automatically  
in every Direct Connect call or only when you  
choose to send it. See “Setting Sending Options”  
on page 109.  
5 When Ready to Send appears on the display,  
press the PTT button to send the information.  
Sending Contact Information  
You can send contact information by selecting a  
Contacts entry or an item from the recent calls list.  
110  
           
Sending My Info and Contact Information  
Contacts entries that contain only addresses  
cannot be sent. When Contacts entries are  
received, they do not include ring tones or pictures.  
Press A under Browse. Select Contacts,  
Recent Calls, or Memo. Select the number you  
want to enter.  
These items from the recent calls list can be sent:  
5 When Ready to Send appears on the display,  
press the PTT button to send the information.  
Contact information sent from other phones  
Calls to or from numbers stored in your Contacts  
list  
Receiving My Info or Contact  
Information  
When you receive My Info or contact information  
from another phone, an icon appears on the  
display:  
Sending Information During a Call  
1 While in a Direct Connect call, press m.  
2 Select Contacts or Recent Calls.  
3 Scroll to the Contacts entry or item in the recent  
My Info.  
j
d
calls list you want to send.  
Contact information.  
4 Press m.  
5 Select Send Contact.  
6 When Ready to Send appears on the display,  
press the PTT button to send the information.  
To view the information while still in the Direct  
Connect call:  
1 Press m.  
2 Select View Contact.  
Starting a Call by Sending Information  
1 From Contacts or Recent Calls, scroll to or  
select the entry you want to send.  
2 Press m.  
You can also view My Info from other phones on  
the recent calls list. See “Recent Calls” on page 38.  
3 Select Send Contact.  
4 Use the keypad to enter the Direct Connect  
number you want to send. -or-  
111  
   
2 Select the voice record you want to play.  
3 To stop the voice record while it is playing, press  
O.  
Voice Records  
A voice record is a recording you make with your  
phone and can play back. You can record notes to  
yourself or phone calls.  
Tip: To fast forward, scroll right. To rewind, scroll  
left. To pause or resume, press any number  
key.  
Your phone can store up to 20 voice records.  
Labeling Voice Records  
When you create a voice record, it is labeled with  
the time and date it was recorded. You can then  
rename it with a custom label.  
Creating Voice Records  
To record a note to yourself:  
1 From the main menu, select VoiceRecord >  
[New VoiceRec].  
2 Say the message you want to record into the  
microphone.  
1 From the main menu, select VoiceRecord.  
2 Scroll to the voice record you want to label.  
3 Press A under Label.  
3 When you are finished recording, press O.  
4 Enter the label you want to assign.  
5 Press O.  
To record a phone call:  
1 While on an active call, press m.  
2 Select Record.  
3 When you are finished recording, press O.  
Deleting Voice Records  
To delete a voice record:  
Note: Recording of phone calls is subject to  
applicable laws regarding privacy and  
recording of phone conversations.  
1 From the main menu, select VoiceRecord.  
2 Scroll to the unlocked voice record you want to  
delete.  
Playing Voice Records  
1 From the main menu, select VoiceRecord.  
3 Press m.  
4 Select Delete.  
5 Press O or A under Yes to confirm.  
112  
                   
Locking Voice Records  
To delete all voice records:  
2 With [New VoiceRec] highlighted, press A  
under Memory. -or-  
1 From the main menu, select VoiceRecord.  
2 Scroll to any voice record.  
3 Press m.  
4 Select Delete All.  
5 Press O or A under Yes to confirm.  
With any voice record highlighted, press m.  
Select Memory.  
To free more memory by deleting all unlocked  
voice records:  
1 From the voice records memory screen, press  
A under Delete.  
2 Press O or A under Yes to confirm.  
Locking Voice Records  
When you lock a voice record, it cannot be deleted  
until you unlock it.  
Note: Voice records are stored in your phone  
using the same memory space used to  
store messages, Java application data,  
pictures, ring tones, and wallpaper  
1 From the main menu, select VoiceRecord.  
2 Scroll to the voice record you want to lock or  
unlock.  
images. Deleting some of these other  
items frees memory for voice records.  
3 Press m.  
4 Select Lock to lock the message. -or-  
Select Unlock to unlock the message.  
When a voice record is locked, this icon R appears  
next to it.  
Managing Memory  
To view the amount of memory available for voice  
records:  
1 From the main menu, select VoiceRecord.  
113  
         
Running Applications  
To run an application that has a shortcut on the  
main menu:  
Java Applications  
Your phone arrives with Java applications loaded  
and ready to install. You can download and install  
more Java applications.  
1 From the main menu, select the application or  
suite of applications you want to run.  
2 If you have selected a suite of applications,  
select the application you want to run.  
To download and install more Java applications, go  
to the Downloads menu option on your phone or  
visit nextel.com/downloads.  
To run an application that does not have a shortcut  
on the main menu:  
Note: Using Java applications may cause your  
phone to use up more battery power than  
other uses of your phone.  
1 From the main menu, select Java Apps.  
2 Select the application or suite of applications  
you want to run.  
Installing Applications  
1 From the main menu, select Java Apps.  
2 Select the application or suite of applications  
you want to install.  
3 If you have selected a suite of applications,  
select the application you want to run.  
Tip: If you do not hear the sounds associated  
with the Java application, select Settings >  
Volume and check the volumes of Java  
Speaker and Java Earpiece.  
Installation messages appear as the application  
installs.  
3 If you want to create a shortcut to the Java  
application on the main menu: Press A under  
Next. Press A under Yes. Press O.  
Suspending Applications  
When you suspend an application, it does not stop  
running. It goes to the background so that you can  
run another application in the foreground.  
4 Press A under Done.  
To suspend an application:  
Press e or close the flip.  
114  
         
Resuming Applications  
To view your suspended applications:  
To end all applications:  
From the Java menu, select Suspended Apps.  
1 From the main menu, select Java Apps.  
2 Scroll to Suspended Apps.  
3 Press m.  
You can have up to 3 applications running at one  
time — 1 running in the foreground and 2 in the  
background.  
4 Select End All.  
5 Press O or press A under Yes to confirm.  
6 If you want to end all applications without letting  
them exit, press A under EndNow.  
Resuming Applications  
You can resume a suspended application at any  
time. This brings it to the foreground.  
Downloading Applications  
1 From the Java menu, select Suspended Apps.  
2 Select the application you want to resume.  
If you want to run more Java applications, you can  
download them into your phone.  
Ending Applications  
To end an application:  
Check the Downloads menu option on your phone  
for a catalog of items available for purchase and  
download.  
1 From the main menu, select Java Apps.  
2 If the application you want to end is part of a  
suite of applications, select the suite.  
You can also go to nextel.com/downloads for a  
selection of Java applications and downloading  
instructions.  
3 Scroll to the application you want to end.  
Deleting Applications  
To delete an application:  
Press A under End. -or-  
If End is not one of your options: Press m.  
Select End.  
1 From the main menu, select Java Apps.  
2 Scroll to the application you want to delete.  
3 Press m.  
Tip: You can also end applications from the  
Suspended Apps screen.  
115  
         
Java Applications  
4 Select Deinstall.  
5 Press O or press A under Yes to confirm.  
6 When your phone has finished deleting the  
application, press A under Done.  
Note: Java application data is stored in your  
phone using the same memory space  
used to store messages, voice records,  
pictures, ring tones, and wallpaper  
images. Deleting some of these other  
items frees memory for Java applications.  
To delete all Java applications:  
1 From the main menu, select Java Apps.  
2 Scroll to Java System.  
Shortcuts on the Main Menu  
When you install an application, you can create a  
shortcut to the application on the main menu.  
3 Press m.  
4 Select Delete All.  
To create a shortcut to an application that is  
already installed:  
5 Press O or press A under Yes to confirm.  
Managing Memory  
To view the amount of memory available for Java  
applications:  
1 From the main menu, select Settings >  
Personalize > Menu Options > Add/Remove  
Apps. -or-  
From the main menu: Press m. Select Main  
Menu Setup > Add/Remove Apps.  
1 From the main menu, select Java Apps > Java  
System.  
2 Scroll to view the list of Java applications. Any  
application that has a shortcut on the main menu  
has a checkmark next to it.  
3 Scroll to the application you want to create a  
shortcut for.  
2 Press A under Next.  
3 To see more memory information, press A  
under Next again.  
Deleting Java applications frees memory.  
4 Press O.  
5 Press A under Done.  
116  
       
Java Applications and GPS Enabled  
To remove a shortcut:  
Setting Privacy for All Java  
Applications  
1 From the main menu, select Settings >  
Personalize > Menu Options > Add/Remove  
Apps. -or-  
These options control the privacy of all Java  
applications on your phone:  
From the main menu: Press m. Select Main  
Menu Setup > Add/Remove Apps.  
Restricted — No Java or similar software  
applications may access the location of your  
phone. However, location information may still  
be available to the phone’s owner, fleet  
manager, or account administrator.  
2 Scroll to view the list of Java applications. Any  
application that has a shortcut on the main menu  
has a checkmark next to it.  
3 Scroll to the application you want to remove the  
Unrestricted — All Java applications may  
access the location of your phone, without  
notifying you.  
shortcut for.  
4 Press O.  
5 Press A under Done.  
By Permission — When a Java application  
attempts to access the location of your phone,  
you are prompted to give permission. However,  
location information may still be available to the  
phone’s owner, fleet manager, or account  
administrator.  
Java Applications and GPS  
Enabled  
Some Java applications can make use of your  
phone’s GPS feature to determine the approximate  
geographical location of your phone. (See “GPS  
Enabled” on page 120 for more information on the  
GPS feature.) However, for privacy reasons, you  
may not always want Java applications to access  
the location of your phone. Your phone protects  
your privacy by giving you the option to block all or  
some Java applications from accessing the  
location of your phone.  
See “Setting Privacy Options” on page 126 for  
information on choosing these options.  
117  
 
Java Applications  
To grant this request:  
Granting or Denying Permission  
1 Press A under Grant. The application  
If you choose By Permission, you must grant or  
deny each Java application access to the location  
of your phone when the application requests  
access for the first time. You may be required to  
grant or deny subsequent requests from the same  
application, depending on the privacy setting you  
choose for the individual Java application (see  
“Setting Privacy for Each Java Application”).  
accesses your phone’s location.  
2 Select the granting option you want:  
Always — If the application requests access  
to the location of your phone again, the  
request is granted without notifying you.  
For this session — If the application  
requests access to the location of your phone  
again before you power off your phone, the  
request is granted without notifying you.  
When a Java application requests access to the  
location of your phone, a screen appears informing  
you.  
Only Once — If the application requests  
access to the location of your phone again,  
you are prompted to grant or deny  
permission.  
To deny this request:  
1 Press A under Deny. The application does not  
access the location of your phone.  
Setting Privacy for Each Java  
Application  
After a given Java application requests access to  
the location of your phone for the first time, you  
have the opportunity to set the GPS privacy option  
for that Java application.  
2 Select the denying option you want:  
Always — If the application requests access  
to the location of your phone again, the  
request is denied without notifying you.  
For this session — If the application  
requests access to the location of your phone  
again before you power off your phone, the  
request is denied without notifying you.  
1 From the main menu, select Java Apps.  
2 Scroll to the application or suite of applications  
you want to set the privacy option for.  
3 Press m.  
4 Select Permissions.  
Only Once — If the application requests  
access to the location of your phone again,  
you are prompted to grant or deny  
permission.  
118  
   
Java Applications and GPS Enabled  
5 Select the privacy option you want for this  
application:  
Always — The application always has  
permission to access the location of your  
phone, without notifying you.  
Ask — When the application requests access  
to the location of your phone, you are  
prompted to grant or deny permission (see  
“Granting or Denying Permission” on page  
118).  
Never — When the application requests  
access to the location of your phone, the  
request is denied without notifying you.  
119  
Java applications loaded on your phone can also  
request your location. If your phone is connected to  
a laptop computer or similar device, software  
running on that device can request your location.  
To protect your privacy, you can control whether  
these requests are granted.  
GPS Enabled  
Your phone’s GPS Enabled feature uses  
information from Global Positioning System (GPS)  
satellites orbiting the Earth to determine the  
approximate geographical location of your phone,  
expressed as latitude and longitude. The  
availability and accuracy of this location  
IMPORTANT: Things to Keep  
in Mind  
If you are using the GPS feature of your phone  
while driving, please give full attention to driving  
and to the road.  
information (and the amount of time that it takes to  
calculate it) will vary depending on the environment  
in which you are using the GPS feature. For  
example, GPS location fixes are often difficult to  
obtain indoors, in covered locations, between high  
buildings, or in other situations where you have not  
established a clear broad view of the sky. SEE:  
“IMPORTANT: Things to Keep in Mind”.  
Where adequate signals from multiple satellites  
are not available (usually because your GPS  
antenna cannot establish a view of a wide area of  
open sky), the GPS feature of your phone WILL  
NOT WORK. Such situations include but are  
not limited to:  
When you make a 911 emergency call, the GPS  
feature of your phone can help emergency  
personnel locate you if your phone has adequate  
access to GPS satellite signals and your  
emergency response center is equipped to process  
such information.  
In underground locations  
Inside of buildings, trains, or other covered  
vehicles  
You can also use the GPS feature to view your  
approximate location. Location information  
appears on the phone’s display.  
Under any other metal or concrete roof or  
structure  
Between tall buildings or under dense  
tree-cover  
Near a powerful radio or television tower  
120  
         
Making an Emergency Call  
When your GPS antenna is covered (for  
example, by your hand or other object) or  
facing the ground  
information and the time needed to obtain it will  
vary depending on circumstances, particularly the  
ability to receive signals from adequate numbers of  
satellites.  
In temperature extremes outside the  
operating limits of your phone  
On emergency calls, your phone uses assistance  
information from the phone network to improve the  
speed and accuracy of your phone’s location  
calculation: if such assistance information  
becomes unavailable, it may reduce the speed and  
accuracy of the location calculation.  
Walking or driving very slowly may also  
substantially reduce GPS performance.  
Even where location information can be  
calculated in such situations, it may take much  
longer to do so, and your location estimate may  
not be as accurate. Therefore, in any 911 call,  
always report the location to the emergency  
response center if you can and if you cannot,  
remain on your phone for as long as the  
emergency response center instructs you.  
The satellites used by the GPS feature of your  
phone are controlled by the U.S. government and  
are subject to changes implemented in accordance  
with the Department of Defense GPS user policy  
and the Federal Radionavigation Plan. These  
changes may affect the performance of the GPS  
feature of your phone.  
Even where adequate signals from multiple  
satellites are available, your GPS feature will  
only provide an approximate location, often  
within 150 feet (45 meters) but sometimes  
much further from your actual location. Advice  
on how to improve GPS performance is  
provided in “Enhancing GPS Performance” on  
page 123.  
Making an Emergency Call  
Dial 911 to be connected to an emergency  
response center. If you are on an active call, you  
must end it before calling 911.  
When you make an emergency 911 call, the GPS  
feature of your phone begins to seek information to  
calculate your approximate location. It will take  
the GPS feature of your phone some time to  
determine your approximate location. Even  
where your phone has good access to sufficient  
While the GPS feature of your phone can be a  
valuable navigational aid, it does not replace the  
need for careful navigating and good judgment.  
Never rely solely on one device for navigation.  
Remember that the accuracy of the location  
121  
     
GPS Enabled  
GPS satellite signals and network assist data, it  
may take 30 seconds or more to determine the  
approximate location. This time will increase where  
there is reduced access to satellite signals. When  
your approximate location is determined, it is made  
available to the appropriate emergency response  
center.  
If your phone does not have adequate access to  
GPS satellites signals, the location of the nearest  
cell tower in contact with your phone is  
automatically made available to the emergency  
response center, if the center has the capability to  
receive such information.  
See “Enhancing GPS Performance” on page 123  
for information on how to help your phone  
determine your location.  
In some cases, your local 911 emergency  
response center may not be equipped to  
receive GPS location information. For this  
reason, and because the GPS location information  
reported is only approximate or may not be  
available in your location (see “IMPORTANT:  
Things to Keep in Mind” on page 120), always  
report your location to the 911 operator you  
speak to when making an emergency call, if able,  
just as you would when using a phone without GPS  
capabilities.  
Viewing Your Approximate  
Location  
1 From the main menu, select GPS > Position.  
2 Scroll to view the entire screen.  
This displays the following information about the  
last time your location was calculated:  
Note: If you are concerned about whether your  
local 911 emergency response center is  
equipped to receive GPS location  
The time (as Greenwich Mean Time) and date  
that the location was last calculated  
The approximate location, expressed as latitude  
and longitude  
information, contact your local authorities.  
In general, if your phone has access to signals  
from more GPS satellites, your location will be  
determined faster and more accurately than if your  
phone has access to signals from fewer GPS  
satellites.  
The estimated accuracy of the calculated  
location. This estimate of accuracy is only a very  
rough estimate and may vary substantially from  
the actual accuracy of the approximate location  
information reported.  
122  
   
Enhancing GPS Performance  
If you received a phone call or alert while  
attempting to determine your location, the Position  
screen will disappear, but your phone will continue  
attempting to determine its location. If it is  
successful, the new location information will be  
displayed the next time you view the Position  
screen.  
The number of satellites used to calculate the  
location. In general, more satellites make for  
better accuracy.  
To calculate your location again:  
Press A under Rfrsh.  
It may take your phone several minutes to  
complete the process of determining your location.  
During this time, a message usually appears on  
your phone’s display saying your phone is  
scanning for satellites. For tips on getting the best  
location calculation, see “Enhancing GPS  
Performance”.  
Enhancing GPS Performance  
Sometimes the GPS feature of your phone may be  
unable to complete a location calculation  
successfully. If this happens when you are making  
an emergency call, the location of the nearest cell  
tower in contact with your phone is made available  
to the appropriate emergency response center if  
the center has the capability to receive such  
information. If this happens when you are trying to  
view your location on the phone’s display, you will  
see a message indicating that your phone cannot  
access satellites.  
The Position screen displays the updated  
information.  
To cancel a location calculation before it is  
completed:  
Press A under Cancel to return to the Position  
screen. -or-  
Press e to return to the idle screen.  
Each time approximate location of your phone is  
calculated, the latest location information is stored  
in your phone and remains there even when your  
phone is powered off. You will see this information  
the next time you view the Position screen.  
123  
   
GPS Enabled  
To improve accuracy and increase your chances of  
a successful calculation, do the following while  
your phone is determining your approximate  
location:  
Hold your phone to enhance reception. Signals  
from GPS satellites are transmitted to your GPS  
antenna, which is in your phone antenna. Hold  
your phone away from your body, giving the  
antenna clear access to satellite signals. Do not  
cover the antenna area with your fingers or  
anything else.  
Stay in the open. The GPS feature works best  
where there is nothing between your phone and  
a large amount of open sky. If possible, go  
outside, away from tall buildings and foliage.  
While performance in a building is improved by  
moving closer to windows, glass with certain sun  
shielding films may block satellite signals.  
GPS antenna  
Extend your phone antenna.  
124  
Updating Satellite Almanac Data  
Stand still. If possible, stand still until your phone  
is finished determining your location. Moving  
your phone at a walking pace while your phone  
is calculating your approximate location may  
substantially decrease GPS performance.  
Updating Satellite Almanac  
Data  
Another way to keep the GPS feature of your  
phone working well is to keep your satellite  
almanac data up to date.  
In a car. When using the GPS Enabled feature in  
a car, position your phone so that the GPS  
antenna has good access to GPS signals  
through the car’s windows. Typically, the GPS  
antenna has best access to GPS signals in a car  
when placed near a window.  
Note: Although moving your phone at a walking  
pace decreases GPS performance,  
moving it at the speed of a moving car  
does not.  
The United States government maintains an  
almanac of data about where GPS satellites are as  
they orbit the Earth. This information is available to  
your phone. Keeping your satellite almanac up to  
date helps your phone determine your location  
more quickly.  
The almanac contains information about the  
location of satellites, their operational status, and  
other satellite information. Keeping this information  
updated enhances the performance of your GPS  
feature. In most cases, your phone will be able to  
get a fix in strong satellite signal conditions with  
outdated almanac data, but it may take longer.  
Stay in network coverage. Depending on your  
service provider, the network will provide your  
phone with information that helps determine  
your location more quickly and accurately.  
Note: When you make an emergency call, your  
phone does not rely upon the almanac to  
determine your location.  
If your satellite almanac data is out of date, your  
phone may prompt you to update it. Follow the  
instructions that appear on the phone’s display.  
You may be asked to go to a web site or call a  
customer care number.  
125  
   
GPS Enabled  
By Permission — When an application  
attempts to view the location of your phone,  
you will be prompted to give permission.  
However, location information may still be  
available to the phone’s owner, fleet manager,  
or account administrator.  
Setting Privacy Options  
Your phone’s GPS privacy options control whether  
Java applications on your phone or other software  
applications may view the location of your  
phone.You may set your phone to one of these  
GPS privacy options.  
Setting the GPS PIN Security Feature  
To prevent your GPS privacy settings from being  
altered without your knowledge, your GPS privacy  
option can be protected by a PIN.  
Note: Privacy options do not apply to the  
transmission of location information  
during emergency 911 calls.  
To set your GPS privacy options:  
When you receive your phone, the GPS security  
feature is turned off, so you do not have to enter a  
GPS PIN to access your GPS privacy options. If  
you turn this feature on, you will be required to  
enter a GPS PIN to access your GPS privacy  
options.  
1 From the main menu, select GPS > Privacy.  
2 If your GPS PIN security feature is enabled,  
enter your GPS PIN. (See “Setting the GPS PIN  
Security Feature” for more information.)  
3 Select the privacy option you want:  
Restricted — No Java or similar software  
applications may view the location of your  
phone. However, location information may still  
be available to the phone’s owner, fleet  
manager, or account administrator.  
To turn the GPS Enabled security feature on or off:  
1 From the main menu, select Settings >  
Security > GPS PIN.  
2 Select On or Off.  
Unrestricted — All applications may view the  
location of your phone, without notifying you.  
3 Enter the current GPS PIN.  
Note: When you receive your phone, your GPS  
PIN is 0000.  
4 Press A under Ok.  
126  
           
Using GPS with Map Software  
To change your GPS PIN:  
which displays your location on a map. Your phone  
provides an updated location every second and the  
map software displays your changing location on  
its map.  
1 From the main menu, select Settings >  
Security > Change Password > GPS PIN.  
2 Enter the current GPS PIN.  
See “Enhancing GPS Performance” on page 123  
for more details on obtaining good location  
information.  
Note: When you receive your phone, your GPS  
PIN is 0000.  
3 Press A under Ok.  
4 Enter the new 4- to 8-digit GPS PIN.  
5 Press A under Ok.  
6 Enter the new 4- to 8-digit GPS PIN to confirm.  
7 Press A under Ok.  
Note: Because your phone is continuously  
determining your location, using the GPS  
feature of your phone with map software  
uses the phone’s battery power quickly.  
Software Compatibility  
Your phone sends location information to your  
laptop or other device using the standard National  
Marine Electronics Association (NMEA) format.  
Your phone supports output messages in  
NMEA-0183 format and supports the following  
NMEA-0183 sentences: GGA, GLL, GSA, GSV,  
RMC, and VTG.  
Using GPS with Map Software  
You can use the GPS feature of your phone to  
provide approximate location data to a laptop  
computer or similar device that is running  
interactive map software such as that made by  
DeLorme or Microsoft. This way, if your phone has  
good access to GPS signals, your approximate  
position on a map can be made available as you  
travel in a vehicle.  
The map software running on your laptop or other  
device must support NMEA 3.0.  
To do this, connect your phone to your laptop (or  
other device) with a data cable and set your phone  
to transmit data (see “Getting Started” on page  
128). Your phone then provides your approximate  
location to the device running the map software,  
127  
   
GPS Enabled  
2 With the phone’s display facing up, insert the  
data cable’s connector into the accessory  
connector, until you hear a click.  
Getting Started  
To connect your phone to your laptop or other  
device:  
1 Open the connector cover.  
connector  
cover  
3 Insert the data plug into the COM port of your  
laptop or other device.  
Make sure no other application is using the COM  
port selected.  
Make sure the COM port settings of your laptop or  
other device are set to the following:  
Bits per second: 4800  
Data bits: 8  
Parity: None  
128  
 
Using GPS with Map Software  
Stop bits: 1  
Flow control: Hardware  
To set your phone to send location information to  
your laptop or other device:  
1 From the main menu, select GPS > Interface.  
2 Set NMEA OUT to On.  
Your phone is now sending location data to your  
laptop or other device.  
To stop your phone from sending location data to  
your laptop or other device:  
Set NMEA OUT to Off.  
Each time you power your phone on, NMEA OUT  
is automatically set to Off.  
129  
A date — The date automatically assigned to an  
event is the date that was highlighted or  
selected when you began creating the event.  
You can change this date before storing the  
event.  
Datebook  
Datebook stores up to 250 events. You can store  
events over a 13 month period — 12 months after  
and 1 month before the current date.  
A repeat — lets you store the event as a  
recurring event.  
A Datebook event contains:  
A subject — A name you assign to the event.  
You can also enter a phone number, Direct  
Connect number, or Talkgroup number here.  
After the event is stored, you can call this  
number from Datebook or when you get a  
reminder of this event.  
A reminder — If an event has a start time, you  
can set Datebook to remind you that the event is  
going to start.  
a ring tone for the reminder  
a profile that your phone is switched to while the  
event is occurring  
A location — The location of the event. You can  
also enter a phone number, Direct Connect  
number, or Talkgroup number here. After the  
event is stored, you can call this number from  
Datebook or when you get a reminder of this  
event.  
a Java application that starts when the event  
starts  
Only the subject and date are required.  
Viewing Datebook  
To access Datebook:  
A start time — The start time automatically  
assigned to an event is the beginning of the day.  
You can change the start time, or assign no start  
time, before storing the event.  
From the main menu, select Datebook.  
You can view Datebook by the day, by the week, or  
by the month. You can also view the details of any  
event.  
A duration — The length of time the event lasts.  
In day view, brief information about each event for  
that day appears.  
130  
     
Creating Events  
In week view, events appear as markers  
corresponding to their times.  
2 Select Go To Today.  
To go to any date in Datebook:  
In month view, days with events appear with a  
marker in the corner.  
1 While viewing Datebook, press m.  
2 Select Go To Date.  
3 Select the date you want.  
To view an event:  
1 Select the day the event occurs.  
Creating Events  
Every Datebook event must have a subject and be  
stored to a date. Other information is optional.  
2 Select the event.  
To change the current view:  
1 While viewing Datebook, press m.  
2 Select the view you want.  
You may enter the information in any order by  
scrolling through the event details.  
Note: Day view is the default setting.  
After you have entered the information you want,  
you can press A under Done to store the event to  
Datebook.  
Navigating Datebook  
To scroll through Datebook:  
If you decide you do not want to store the event:  
Press A under Cancel.  
Scroll left and right using the navigation key. -or-  
In week view and month view, press * or #.  
To see more in day view:  
To create a Datebook event:  
1 While viewing datebook, press A under New.  
-or-  
Scroll up and down using the navigation key.  
To highlight a day in month view:  
Enter the date using the keypad.  
To go to today’s date:  
In day view, select [New Event].  
2 To assign a subject to the event:  
Select Subject.  
1 While viewing Datebook, press m.  
Enter the name. -or-  
131  
 
Datebook  
Press A under Browse to choose from  
6 The date automatically assigned to an event is  
the date that was highlighted or selected when  
you began creating the event.  
common event names. -or-  
Enter a phone number, Direct Connect number,  
or Talkgroup number. After the event is stored,  
you can call this number.  
To change the date of the event:  
Select Date.  
When you are finished, press O.  
3 If you want to assign a location to the event:  
Select Location.  
Enter the date you want.  
7 If you want to make the event a recurring event:  
Select Repeat.  
Enter the location. -or-  
Select the repeat cycle you want.  
Enter a phone number, Direct Connect number,  
or Talkgroup number. After the event is stored,  
you can call this number.  
If the event occurs more than once a week:  
Select Multiple Day. Select the days you want.  
Press A under Done.  
When you are finished, press O.  
Select the date you want this event to stop  
recurring.  
4 The start time automatically assigned to an  
event is the beginning of the day. If you want to  
change the start time or assign no start time:  
8 If you want to create a reminder for this event:  
Select Reminder.  
Select Start.  
Enter the start time you want. -or-  
Press A under No Time to assign no start time.  
5 If you want to assign a duration to the event:  
Select Duration.  
Select the reminder time you want. -or-  
Select Custom to enter a reminder time.  
Note: If an event has no start time, you can not  
create a reminder for it.  
9 If you have entered all the information you want  
for this event, press A under Done. -or-  
Select the duration you want. -or-  
Select Custom to enter a duration.  
132  
Editing Events  
If you want to assign a ring tone, a profile, or a  
Java application to the event, see “Assigning  
More Options”.  
If you created a reminder for this event, your  
phone prompts you to start the Java application  
when you get the reminder.  
Assigning More Options  
To assign more options before storing an event:  
Editing Events  
To change the details of an event:  
1 If you have created a reminder for the event and  
1 Select the day the event occurs.  
2 Select the event.  
3 Press A under Edit.  
want to set the ring tone for that reminder:  
Select Ring Tone.  
Select the ring tone you want from the ring tones  
stored in your phone.  
4 Follow the applicable instructions in “Creating  
Events” on page 131 to edit the various fields.  
2 If you want to assign a profile that your phone is  
To copy an event to another date:  
switched to while the event is occurring:  
1 Select the day the event occurs.  
2 Select the event.  
Select Profile.  
Select the profile you want from the profiles  
stored in your phone.  
3 Press m.  
4 Select Copy.  
Your phone switches to this profile when the  
event starts and switches back to the previous  
profile when the event ends.  
5 Press A under Yes to confirm.  
6 Enter the date you want.  
7 Press O.  
8 If you want to change more information, follow  
the applicable instructions in “Creating Events”  
on page 131 to edit the various fields.  
3 If you want to assign a Java application to start  
when the event starts:  
Select App.  
Select the application you want from the Java  
applications stored in your phone.  
133  
     
Datebook  
To dismiss the reminder:  
Deleting Events  
1 Select the day the event occurs.  
2 Select the event.  
3 Press m.  
If the flip is closed, press .. -or-  
If the flip is open, press O, press A under  
Dismiss, or close the flip.  
Tip: You can set your phone to power on when  
you receive a reminder. See “Customizing  
Datebook Setup” on page 135.  
4 Select Delete.  
5 If the event is not a recurring event, press O or  
press A under Yes to confirm. -or-  
For Events with Java Applications  
If the event is a recurring event:  
Select This Event Only to delete only the event  
If you assigned a Java application to start when the  
event starts, you can start the application when you  
get the reminder.  
selected in step 2.  
Select Repeat Event to delete all occurrences  
of the event.  
1 Press m.  
2 Select Launch.  
Receiving Reminders  
If you created a reminder for a Datebook event,  
when the reminder time occurs, your phone notifies  
you with text on the display and a reminder tone.  
Making Calls From Datebook  
and Datebook Reminders  
If you stored a phone number, Direct Connect  
number, or Talkgroup number in the Subject or  
Location field of a Datebook event, you can call or  
send a call alert to that number from Datebook or  
from the reminder of that event.  
To view more details about the event:  
Open the flip. -or-  
Press A under View.  
134  
         
Customizing Datebook Setup  
To send a call alert:  
If you store numbers in both the Subject and  
Location fields, you can call or send a call alert to  
the number stored in Subject and the number  
stored in Location as long as the number stored in  
Subject is a Direct Connect or Talkgroup number  
and the number stored in Location is a phone  
number.  
1 Highlight or select the event containing the  
number you want to call or send a call alert to.  
2 Press m. Select Alert # in Event. Press the  
PTT button.  
Making Calls from Datebook  
Reminders  
To make a phone call:  
If both are the same type of number, the number in  
Subject is called or sent a call alert. To call or send  
a call alert to the number stored in Location, you  
must delete the number stored in Subject.  
Press s. -or-  
Making Calls from Datebook  
To make a phone call:  
Press m. Select Call # in Event.  
To make a Direct Connect call or Talkgroup call:  
Press the PTT button. -or-  
1 Highlight or select the event containing the  
number you want to call.  
2 Press s. -or-  
If you did not include a # before the Talkgroup  
you want to call: Press m. Select Talkgroup.  
Press the PTT button.  
Press m. Select Call # in Event.  
To make a Direct Connect call or Talkgroup call:  
To send a call alert:  
Press m. Select Alert # in Event. Press the  
PTT button.  
1 Highlight or select the event containing the  
number you want to call.  
2 Press and hold the PTT button on the side of  
your phone. -or-  
Customizing Datebook Setup  
To access Datebook set up options:  
If you did not include a # before the Talkgroup  
you want to call: Press m. Select Talkgroup.  
Press the PTT button.  
1 From the main menu, select Datebook.  
2 Press m.  
135  
 
Datebook  
3 Select Setup.  
You can view or change these options:  
Start View — sets Datebook to start in day view,  
week view, or month view when you access  
Datebook.  
Daily Begin — sets the beginning of your day.  
This is the earliest time of day displayed in week  
view, if you have a 12-hour day view.  
Reminders — If this option is set to Only When  
On, your phone reminds you of events only  
when it is on. If this option is set to Always, your  
phone powers itself on when you receive  
reminders. To avoid draining the battery, your  
phone then powers itself off after a short time.  
Delete After — sets the amount of time  
Datebook waits to delete an event after it  
occurs.  
Time Shift — lets you shift the times of all  
Datebook events. This is useful if you are  
traveling to a different time zone.  
Alert Timeout — sets the amount of time a tone  
continues to sound when you receive a  
Datebook reminder.  
Clock — controls whether the time and date  
appear on the idle screen; sets time and date  
format; sets year.  
136  
To set your phone to vibrate instead of making a  
sound when you receive Direct Connect calls and  
Group Connect calls, and Talkgroup calls, even if  
you want your phone to ring for other features:  
Customizing Your Phone  
Setting the Volume  
1 From the main menu, select Settings > DC/GC  
Options > Alert Type.  
Of the Earpiece and Speaker  
1 From the main menu, select Settings > Volume.  
2 Scroll to Earpiece to set the earpiece volume.  
-or-  
Tip: If Alert Type does not appear: From the  
main menu, select Ring Tones. Make sure  
VibeAll is set to Off. Repeat step 1.  
Scroll to Speaker to set the speaker volume.  
3 To set the volume:  
2 Select Vibrate to set your phone to vibrate.  
Tip: Select Silent in step 2 to set your phone to  
neither vibrate nor make a sound.  
Scroll left or right. -or-  
Press the volume controls.  
Of the Ringer  
Changing the Look of Your  
Phone  
Press the volume controls.  
Wallpaper  
A wallpaper is an image that appears on the idle  
screen.  
Setting Your Phone to Vibrate  
To set your phone to vibrate instead of making a  
sound when you receive phone calls, Direct  
Connect calls, Group Connect calls, Talkgroup  
calls, message notifications, and call alerts, see  
“Setting Your Phone to Vibrate” on page 67.  
If you want to use other wallpapers, you can  
download them into your phone for a fee. Check  
the Downloads menu option on your phone for a  
catalog of items available for purchase and  
download.  
137  
                     
Customizing Your Phone  
Choosing a Wallpaper  
To set your phone to briefly display very large  
digits when you enter numbers at the idle screen:  
1 From the main menu, select Settings >  
Display/Info > Wallpaper > Wallpaper.  
2 Select the wallpaper you want.  
1 From the main menu, select Settings >  
Display/Info > Large Dialing.  
2 Set this option to Large Digits.  
Tip: If you want to see what the wallpaper looks  
like, press A under View.  
Setting Contrast  
To set the contrast of the display:  
Setting Wallpaper to Change Automatically  
1 From the main menu, select Settings >  
Display/Info > Wallpaper > Auto Cycle.  
2 Select how often you want the wallpaper to  
change.  
1 From the main menu, select Settings >  
Display/Info > Contrast.  
2 To set the contrast of the internal display, select  
Int. Display. -or-  
Any of the wallpapers in your phone may appear  
on your idle screen.  
To set the contrast of the external display, select  
Ext. Display.  
Setting Text Size  
3 Scroll left or right to set the contrast.  
To set the size of the text on the internal display:  
Setting the Menu View  
You can set the items on your main menu and Java  
applications menu to appear as large icons or a  
list:  
1 From the main menu, select Settings >  
Display/Info > Text Size.  
2 Select the option you want:  
Zoom — 11 characters per line  
Standard — 14 characters per line  
Compressed — 18 characters per line  
1 From the main menu, select Settings >  
Display/Info > Menu View. -or-  
From the main menu: Press m. Select Main  
Menu Setup > Menu View.  
2 To choose a list, select List View. -or-  
138  
   
Airplane Mode —Temporarily Turning Off Calls  
To choose large icons, select Icon View.  
To set your phone so that it cannot make or receive  
phone calls, Direct Connect calls, Group Connect  
calls, or Talkgroup calls; or transfer data:  
Setting the Backlight  
A backlight lights the display and keypad when you  
make or receive a call, open or close the flip, or  
press keys or buttons.  
1 From the main menu, select Settings >  
Advanced > Airplane Mode.  
2 Set this option to On.  
To control how long the backlight stays on:  
This icon Uappears.  
1 From the main menu, select Settings >  
Note: Pressing p for more than 5 seconds also  
Display/Info > Backlight > Backlight.  
turns on Airplane mode.  
2 Select the number of seconds you want the  
backlight to stay on. -or-  
To restore your phone’s ability to do all these  
things:  
Select Off if you never want the backlight on.  
Set this option to Off.  
To set the keypad backlight to light up only in low  
light conditions:  
Using Settings  
Settings contains many submenus that let you  
customize your phone.  
1 From the main menu, select Settings >  
Display/Info > Backlight > Sensor.  
2 Set this option to On.  
For information on applying groups of settings to  
your phone together, see “Profiles” on page 144.  
Airplane Mode —Temporarily  
Turning Off Calls  
Sometimes you may want to have your phone on,  
but turn off its ability to make and receive calls,  
such as when you are on an airplane.  
Display/Info Features  
The Display/Info menu controls how the keypad  
and display appear:  
Wallpaper — changes the wallpaper that  
appears on the idle screen.  
139  
             
Customizing Your Phone  
Palette — changes the color scheme of the  
display.  
Auto Redial — sets your phone to automatically  
redial calls you make when the system is busy.  
Text Size — sets the size of text on the display.  
Call Waiting — See “Call Waiting” on page 56.  
Home Icons — controls whether main menu  
icons appear on the idle screen.  
Auto Ans — sets your phone to automatically  
answer an incoming call after a specified  
number of rings. When this feature is on, the  
phone answers by connecting you to the caller;  
it does not send the call to voice mail, unless  
you are out of coverage or on the line.  
Backlight — controls backlight illumination.  
Clock — controls whether the time and date  
appear on the idle screen; sets time and date  
format; sets year.  
Flip Activation — See “Setting Flip Actions” on  
page 59.  
Minute Beep — causes a beep to sound every  
minute of an active call.  
Menu View — controls whether the items on  
your main menu and Java applications menu  
appear as large icons or a list.  
Large Dialing — sets large digits to appear on  
the idle screen when you enter a number.  
Call Duration — causes the duration of a call to  
appear on the display when the call ends.  
Contrast — sets the contrast of the display.  
TTY — See “Making TTY Calls” on page 62.  
Language — sets the language that your phone  
displays.  
Notifications — See “Message Notifications” on  
page 71.  
Phone Calls Features  
The Phone Calls menu controls how your phone  
handles phone calls:  
Java App Control — If you have installed a  
Java application that answers phone calls, this  
setting lets you turn that application on.  
Set Line — sets phone line 1 or phone line 2 as  
the active line for outgoing calls.  
Any Key Ans — If this feature is on, you can  
answer calls by pressing any key on the keypad.  
140  
                 
Using Settings  
Down Key — sets the main menu item you  
DC/GC Options Features  
The DC/GC Options menu controls how your  
phone handles Direct Connect calls, Group  
Connect calls, and Talkgoup calls:  
access when you scroll down from the idle  
screen.  
Left Key — sets the main menu item you access  
when you scroll left from the idle screen.  
Right Key — sets the main menu item you  
access when you scroll right from the idle  
screen.  
Tkgrp Silent — controls whether you hear your  
Talkgroup calls. See “Turning off Talkgroup  
Calls” on page 29.  
Tkgrp Area — lets you define your Talkgroup  
Center Key — sets the main menu item you  
access when you press O from the idle screen.  
area.  
One Touch DC — See “Setting One Touch  
Left Sftkey — sets the main menu item you  
access when you press the left option key from  
the idle screen.  
Direct Connect®” on page 58.  
Alert Type — controls how your phone notifies  
you when you receive Direct Connect calls,  
Group Connect calls, and Talkgoup calls.  
Right Sftkey — sets the main menu item you  
access when you press the right option key from  
the idle screen.  
Personalize Features  
The Personalize menu makes main menu items  
easier to access.  
Power Up — sets the main menu item you see  
when you power on your phone. To set the idle  
screen to be the first thing you see when you  
power on your phone, select Default Ready.  
Menu Options Reorder Menu lets you  
change the order of the items on the main menu  
by grabbing and moving them; Add/Remove  
Apps lets you create a shortcut to a Java  
application on the main menu.  
Volume Features  
The Volume menu sets the volume of sounds your  
phone makes:  
Up Key — sets the main menu item you access  
when you scroll up from the idle screen.  
Line 1 — sets ringer volume for phone line 1.  
Line 2 — sets ringer volume for phone line 2.  
141  
         
Customizing Your Phone  
Messages — sets the volume of message  
required to enable this feature, to unlock the  
phone, and to set a new unlock code. Contact  
Nextel Customer Care for your default unlock  
code.  
notifications and Datebook reminders.  
Earpiece — sets the volume of sound coming  
out of the earpiece.  
Keypad Lock — locks the phone’s keypad,  
either immediately or automatically after a set  
period of inactivity.  
Speaker — sets the volume of sound coming  
out of the speaker.  
Keypad — sets the volume of sound associated  
with pressing keys and buttons.  
Java Earpiece — sets the volume of sound  
associated with Java applications coming out of  
the earpiece.  
SIM PIN — enables and disables your phone’s  
SIM PIN security feature. See “Turning the PIN  
Requirement On and Off” on page 13.  
GPS PIN — enables and disables your phone’s  
GPS PIN security feature. See “Setting the GPS  
PIN Security Feature” on page 126.  
Java Speaker —sets the volume of sound  
associated with Java applications coming out of  
the speaker.  
Data — sets the volume of sounds that notify  
you that you are receiving a circuit data call.  
Change Passwords — changes your phone  
unlock code, security code, SIM PIN, and GPS  
PIN.  
Advanced Features  
The Advanced menu contains advanced and rarely  
used Settings features.  
Security Features  
The Security menu lets you turn security features  
on and off and change passwords:  
Alert Timeout — sets the amount of time a tone  
continues to sound when you receive a  
message notification, call alert, or Datebook  
reminder.  
Phone Lock —turns on a feature that locks your  
phone: Lock Now takes effect immediately;  
Auto Lock takes effect when your phone is  
powered off and then on. An unlock code is  
Headset/Spkr — sets headset option. See  
“Using a Headset” on page 151.  
142  
           
Using Settings  
Disco Lights — sets the lights in the external  
display to light up when a musical ring tone  
sounds.  
Note: Some musical ring tones you download to  
your phone may not activate disco lights.  
Connectivity Network ID sets the phone’s  
network IDs and their roaming options under the  
direction of Nextel Customer Care; Master  
Reset lets Nextel Customer Care reset your  
service in the event of a security or provisioning  
problem.  
Reset Defaults Reset Settings returns all  
settings to their original defaults; Reset All  
returns all settings to their original defaults and  
erases all stored lists. Use only under the  
direction of Nextel Customer Care.  
Return to Home — controls how long the recent  
calls list displays after calls.  
Airplane Mode — prevents your phone from  
making or receiving phone calls, Direct Connect  
calls, Group Connect calls, or Talkgroup calls; or  
transferring data.  
Baud Rate — sets the baud rate at which your  
phone communicates with a laptop computer,  
PC, or similar device.  
143  
       
Viewing Profiles  
To view the profiles stored in your phone:  
Profiles  
A profile is a group of settings saved together so  
that you can apply them to your phone easily.  
1 From the main menu, select Profiles.  
2 Scroll to the profile you want to view.  
A profile contains these settings:  
Tip: The profile that is currently in effect on your  
Ring Tones — sets all options described in  
“Ring Tones” on page 67, except assigning ring  
tones to Contacts.  
phone has a checkmark next to it.  
3 Press A under View.  
4 Scroll to view settings.  
Display/Info — sets Wallpaper, Color Palette,  
Text Size, and Backlight options. See  
“Display/Info Features” on page 139.  
Switching Profiles  
To apply a profile to your phone:  
Phone Calls — sets Set Line and Auto Ans  
options. See “Phone Calls Features” on page  
140.  
1 From the main menu, select Profiles.  
2 Scroll to the profile you want to apply.  
3 Press O.  
Volume — sets all options described in “Volume  
Features” on page 141.  
Call Filter — controls which calls, call alerts,  
and message notifications your phone responds  
to. See “Setting Call Filtering” on page 147.  
Advanced — sets headset option. See “Using a  
Headset” on page 151.  
The profile you selected is now in effect.  
How Changing Settings  
Affects Profiles  
Many of the settings contained in profiles can be  
set without switching or editing profiles — for  
example, by selecting Settings or Ring Tones to  
set options, or by setting the volume of the phone’s  
ring using the volume controls.  
Your phone arrives with pre-set profiles. You can  
also create your own profiles.  
144  
               
Temporary Profiles  
When you do this, your phone either:  
A temporary profile stays in effect until you switch  
profiles, power off your phone, or delete it (or the  
profile it is based on) from the list of profiles.  
Updates the profile in effect to reflect these  
changes, without notifying you -or-  
If you do not store a temporary profile, it is deleted  
when you switch profiles or power off your phone.  
Creates a temporary profile that contains these  
changes  
A temporary profile is automatically given the same  
name as the profile it is based on, but with an  
asterisk (*) in front of it.  
To set your phone to create a temporary profile  
that contains changes you make to settings:  
1 From the main menu, select Profiles.  
2 Press m.  
3 Select Setup > Temp Profile.  
4 Set this option to On.  
When you view a temporary profile’s settings, the  
options that differ from the profile it is based on  
have an asterisk in front of them.  
Storing a Temporary Profile  
To store a temporary profile as a new profile:  
To set your phone to update the profile in effect to  
reflect any changes you make to settings:  
1 From the main menu, select Profiles.  
2 Scroll to the temporary profile.  
3 Press m.  
4 Select Store As New.  
5 Enter the name you want to give the profile.  
Set Temp Profile to Off in step 4.  
Temporary Profiles  
If your phone is set to create temporary profiles, a  
temporary profile is created when you make  
changes to settings without switching or editing  
profiles.  
When you are finished, press O.  
To overwrite the profile the temporary profile is  
based on:  
A temporary profile is based on the profile in effect  
when you made the changes, but reflects the  
changed settings. Making more changes further  
updates the temporary profile, for as long as it is in  
effect.  
1 From the main menu, select Profiles.  
2 Scroll to the temporary profile.  
3 Press m.  
145  
   
Profiles  
4 Select Store Changes.  
3 Press m.  
4 Select Edit.  
5 Scroll through the list of options and set their  
values.  
The temporary profile is stored with the name of  
the profile it is based on. The profile it is based on,  
as it existed before you made changes to settings,  
is gone.  
Deleting Profiles  
To delete a profile:  
Creating Profiles  
1 From the main menu, select Profiles.  
1 From the main menu, select Profiles.  
2 Select the profile you want to delete.  
2 Select [New Profile]. -or-  
Scroll to any profile. Press m. Select New.  
3 Enter the name you want to give the profile.  
When you are finished, press O.  
Note: A temporary profile is automatically  
deleted when the profile it is based on is  
deleted.  
3 Press m.  
4 Select Delete.  
5 Press O or press A under Yes to confirm.  
4 If you want to base this profile on an existing  
profile: Select Copy from. Select the profile you  
want to base this profile on. If you do not choose  
a profile to copy from, the new profile is based  
on a default profile.  
5 Press A under Create.  
6 Scroll through the list of options and set their  
values.  
To delete all profiles:  
1 From the main menu, select Profiles.  
2 Press m.  
3 Select Delete All.  
4 Press O or press A under Yes to confirm.  
7 Press A under Done.  
Editing Profiles  
1 From the main menu, select Profiles.  
2 Scroll to the profile you want to edit.  
146  
           
Setting Call Filtering  
Off sets your phone to notify you of all Direct  
Setting Call Filtering  
The call filtering setting in each profile lets you  
control which calls, call alerts, and message  
notifications your phone notifies you of, and which  
it ignores.  
Connect calls and Talkgroup calls.  
On sets your phone to ignore all Direct  
Connect calls and Talkgroup calls.  
5 To set filtering options for Group Connect calls,  
select Group.  
To set call filtering:  
Off sets your phone to notify you of all Group  
Connect calls.  
On sets your phone to ignore all Group  
Connect calls.  
1 While setting options for a profile, select Call  
Filter.  
2 To set filtering options for phone calls, select  
Phone.  
6 To set filtering options for call alerts, select  
Alerts.  
Off sets your phone to notify you of all phone  
calls.  
Off sets your phone to notify you of all call  
alerts.  
On sets your phone to ignore all call alerts.  
All sets your phone to ignore all phone calls.  
All Contacts sets your phone to notify you  
only of phone calls from numbers stored in  
Contacts.  
7 To set filtering options for message notifications,  
select Notifications.  
Some Cntcs sets your phone to notify you  
only of phone calls from numbers you select  
from Contacts.  
Off sets your phone to notify you of all  
messages.  
Voice Messages sets your phone not to  
sound a tone or vibrate when you receive  
voice messages.  
Text Messages sets your phone not to sound  
a tone or vibrate when you receive text  
messages.  
3 If you set the Phone option to Some Cntcs,  
select up to 5 Contacts entries that contain  
phone numbers you want to be notified of calls  
from.  
When you are finished, press A under Done.  
All sets your phone not to sound a tone or  
vibrate when you receive any message.  
4 To set filtering options for Direct Connect calls  
and Talkgroup calls, select DC/GC.  
147  
   
Profiles  
Note: When you receive a type of message you  
have set not to sound a tone or vibrate,  
the message notification screen appears  
as usual.  
8 Press A under Done.  
148  
6 Press O.  
Shortcuts  
Shortcuts lets you access most menu options by  
pressing a number on your keypad (1 through 9) or  
saying the voice name of the shortcut. You create  
the shortcut and then use it to take you to that  
screen any time.  
7 If you want to record a voice name for the  
shortcut: Select Voice. As directed by the  
screen prompts, say and repeat the name you  
want to assign to the number. Speak clearly into  
the microphone.  
8 Press A under Done.  
9 If the number key you chose is already assigned  
to a shortcut, a prompt appears asking if you  
want to replace the existing shortcut.  
Creating a Shortcut  
Note: When you receive your phone, all number  
keys may already be assigned to  
shortcuts. If this is the case, you can  
create new shortcuts by deleting or  
replacing existing shortcuts.  
Press A under Yes to replace the existing  
shortcut. -or-  
Press A under No if you want to keep the  
existing shortcut and assign another number key  
to the shortcut.  
1 Go to the menu item you want to create a  
shortcut for.  
Using a Shortcut  
If you know the shortcut number:  
For example, if you want to create a shortcut to  
the screen for creating a new Contacts entry:  
From the main menu, select Contacts, then  
highlight [New Contact].  
1 From the idle screen, press m.  
2 On your keypad, press the number assigned to  
the shortcut.  
2 Press and hold m until a confirmation screen  
appears.  
If you do not know the shortcut number:  
3 Press O or press A under Yes.  
4 Select Key.  
1 From the main menu, select Shortcuts.  
5 Press the number key you want to assign to the  
shortcut.  
2 Scroll to the shortcut you want to use. -or-  
149  
           
Shortcuts  
If you assigned a voice name to the shortcut:  
Press and hold t. Say the voice name into  
your phone. The shortcut with that voice name is  
then highlighted.  
4 With Key or Voice highlighted, press O to  
change assignments.  
Deleting Shortcuts  
To delete a shortcut:  
3 Press O.  
1 From the main menu, select Shortcuts.  
2 Scroll to the shortcut you want to delete.  
3 Press m.  
4 Select Delete.  
5 Press O or press A under Yes to confirm.  
Editing a Shortcut  
To change the number assigned to a shortcut:  
1 From the main menu, select Shortcuts.  
2 With any shortcut highlighted, press m.  
3 Select Reorder.  
4 Scroll to the shortcut you want to move.  
5 Press A under Grab.  
6 Scroll to the place where you want the shortcut  
to appear.  
7 Press A under Insert.  
To delete all shortcuts:  
1 From the main menu, select Shortcuts.  
2 With any shortcut highlighted, press m.  
3 Select Delete All.  
4 Press O or press A under Yes to confirm.  
8 Repeat step 4 through step 7 for all the items  
you want to move.  
9 Press A under Done.  
To change the number or voice name assigned to  
a shortcut:  
1 From the main menu, select Shortcuts.  
2 Highlight any shortcut.  
3 Press A under Edit.  
150  
       
Using a Remote PTT Button  
If you are using a headset or other accessory with  
a remote PTT button, you can use the remote PTT  
button for phone calls, Direct Connect calls, Group  
Connect calls, and Talkgroup calls.  
Using a Headset  
If you use a headset or similar device with your  
phone, you can set your phone to send incoming  
sound to the headset only, or to the headset and  
the speaker at the same time:  
For phone calls, use the remote PTT button to  
answer calls, switch between calls, and end calls.  
Hold the remote PTT button for less than 2  
seconds to answer calls and switch between calls.  
Hold the remote PTT button for more than 2  
seconds to end calls.  
1 From the main menu, select Settings >  
Advanced > Headset/Spkr.  
2 Select HdsetOnly to send incoming sound to  
the headset only. -or-  
Select Hdset&Spkr to send incoming sound to  
the headset and ring tones to the speaker.  
For Direct Connect calls Group Connect calls, and  
Talkgroup calls, use the remote PTT button as you  
would the PTT button on your phone.  
Note: If you are using your phone with a  
headset, and you have the Flip to End  
option set to On, closing your flip sends  
incoming sound to the headset and does  
not end the call. See “Setting Flip Actions”  
on page 59.  
Note: When using a headset, the PTT button on  
your phone works the same way as when  
you are not using a headset. Direct  
Connect, Group Connect, and Talkgroup  
sounds will be heard through the headset.  
Attaching a Headset  
1 Lift the audio jack cover.  
2 Insert the headset connector firmly into the  
audio jack. You may have to rotate the headset  
connector until it fits securely into the audio jack.  
151  
           
Or, call us at 1-800-639-6111 or dial 611 from your  
Nextel phone.  
Nextel® Customer Care  
There are a number of features available with your  
Nextel service and your new i836 phone, so you  
may be overwhelmed at first. Relax! Nextel  
Customer Care is here to help.  
Should you need help with or have questions  
about your phone’s features or operation, please  
contact us from a landline phone, so that we can  
walk through your phone’s features with you.  
In accordance with Nextel’s Authorized Contact  
Policy, you will need to supply account specific  
information to validate that you are authorized to  
receive information about and make changes to  
the account. At minimum, we ask that you have  
your Personal Telephone Number (PTN) and  
Account number ready when you call. This will  
better able us to provide you with the highest  
level of service possible.  
Domestic Customer Care  
Visit nextel.com for a variety of Customer Care  
services:  
Customer Support — provides helpful  
instructions on phones and services, service  
and repair options, product user guides,  
interactive product and service tutorials, phone  
software upgrades, and answers to frequently  
asked questions.  
Nextel Worldwide® Customer  
Care  
When traveling outside of the U.S. and Canada,  
call +1 (360) 662-5202 for your Customer Care  
service needs. This customer care number is  
toll-free from your Nextel phone.  
My Nextel — provides access to your account  
so you can pay bills online, add phones to your  
account, reset your voicemail password and  
much more.  
Contact Us — If at any time you need online  
assistance with billing, product information,  
order status, or related matters, click on Contact  
Us. A variety of ways to contact us are available  
to you so that we can help answer your specific  
questions. Every effort will be made to address  
your inquiry within 24 hours.  
International coverage, rates, and other  
information is available on nextel.com.  
152  
       
Direct Connect® walkie-talkie services, Nationwide  
Direct Connect® walkie-talkie services, Group  
Connect® walkie-talkie services, “Wireless Data  
Services” (including, but not limited to, wireless  
web services, email services, text messaging,  
multimedia messaging and other mobile  
Nextel® Terms and  
Conditions of Service  
IT IS IMPORTANT THAT YOU READ THIS  
ENTIRE AGREEMENT CAREFULLY. This  
messaging services), and other related services  
and features. Together, the services selected by  
Customer make up Customer’s “Service Plan” and  
are collectively referred to in this Agreement as the  
“Service” provided to Customer. Service is  
accessible to Customer through the telephone,  
data, email or messaging code or number(s) or  
email address(es) (collectively, the “Number(s)”)  
assigned to Customer’s account. This Agreement  
also governs the purchase and or use of  
wireless service agreement (the “Agreement”),  
consisting of these Terms and Conditions and the  
Plan Information is an agreement between you  
individually or, if a business, your business entity or  
corporation (“Customer”), and the Nextel local  
operating affiliate authorized to provide service in  
the geographic region in which Customer’s billing  
address is located (“Nextel”). Should there be any  
conflict between this Agreement and the terms and  
conditions of the current Service Agreement or  
Subscriber Agreement or other agreement  
Customer’s cellular phone (“Phone”), BlackBerry®,  
radio equipment and all other related equipment or  
devices and the software applications loaded on  
any of the same used in connection with the  
Service (“Equipment”). This Agreement governs  
the entire relationship between Customer and  
Nextel and supersedes all earlier versions of any  
agreement between Customer and Nextel.  
Customer acknowledges receipt of detailed  
information (“Plan Information”) for each Service  
selected by Customer. ALL PLAN INFORMATION  
IS MADE PART OF THIS AGREEMENT AND  
SHOULD BE CAREFULLY REVIEWED BY  
CUSTOMER. If Plan Information conflicts with this  
between Customer and Nextel covering the  
Equipment (as defined below) accompanying this  
User’s Guide, the terms and conditions of the  
current Service Agreement or Subscriber  
Agreement or other agreement will control.  
Customer represents that (1) he or she is at least  
18 years of age and is legally competent to enter  
into this Agreement; (2) if acting on behalf of an  
entity, he or she is fully authorized to bind the  
entity; (3) if acting on behalf of a corporation, the  
execution of this Agreement has been authorized  
by all necessary corporate actions. These services  
may include, but are not limited to, wireless calling,  
153  
   
Nextel® Terms and Conditions of Service  
Agreement, this Agreement shall govern. IN  
CONSIDERATION OF THE PAYMENTS AND  
THE MUTUAL COVENANTS AND CONDITIONS  
SET FORTH IN THIS AGREEMENT, NEXTEL  
AND CUSTOMER AGREE AS FOLLOWS:  
Nextel may require Customer to update its Credit  
Information from time to time, and Customer  
agrees to notify Nextel immediately of any change  
to its Credit Information. NEXTEL MAY, AT ANY  
TIME, TERMINATE THE SERVICE OF ANY  
CUSTOMER THAT DOES NOT PROVIDE  
CURRENT, COMPLETE AND ACCURATE  
CREDIT INFORMATION. Nextel may, at any time  
in its sole discretion, place restrictions on  
Customer’s use of Service, including but not limited  
to, a limitation on the amount of charges Customer  
may incur with respect to any Number. In this  
event, Nextel shall provide reasonable notice to  
Customer. Customer acknowledges that Nextel  
may provide Customer’s payment history and other  
billing/charge information regarding the Service or  
Equipment to any credit reporting agency or  
industry clearinghouse.  
1. ACCEPTANCE OF THIS AGREEMENT -  
Customer will have accepted and be bound by this  
Agreement if Customer (1) provides Nextel with a  
written or electronic signature; (2) otherwise  
indicates electronically that Customer accepts; or  
(3) activates Service through the Equipment.  
Creditworthiness of Customer - Customer must  
complete a credit application (“Credit Application”)  
before Service may be provided to Customer. THIS  
AGREEMENT SHALL NOT BE EFFECTIVE  
UNTIL NEXTEL APPROVES CUSTOMER’S  
CREDIT APPLICATION AND OTHERWISE  
ACCEPTS THE AGREEMENT. Customer  
acknowledges that Nextel will rely on the credit  
information furnished by Customer (“Credit  
Information”) and Customer’s credit history to  
determine whether to provide Service to Customer.  
Customer consents to Nextel’s requests for and  
verification of Customer’s bank references and  
authorizes Nextel to assess Customer’s  
Deposits - Nextel may, at any time in its sole  
discretion, require a deposit (“Deposit”) from  
Customer to be held as a guarantee of payment.  
Customer grants to Nextel a security interest in any  
Deposit to secure all current or future amounts  
owed to Nextel. The Deposit may be mixed with  
other funds and will not earn interest, except as  
required by applicable law. Customer may not use  
the Deposit to pay Customer’s bills or to extend  
payment. Nextel may, at any time, determine that  
Customer’s Deposit is insufficient and, upon notice  
to Customer, require an increase in the Deposit to  
creditworthiness from time to time by contacting  
standard commercial credit reference services.  
Customer represents and warrants that all Credit  
Information is current, complete and accurate.  
154  
the extent permitted by law. In this event,  
2. AGREEMENT TERM - The term of this  
Customer must either furnish the increased  
Deposit to Nextel within a reasonable time of its  
receipt of notice or terminate the Agreement during  
this period without incurring any liability for early  
termination. If Customer does not furnish Nextel  
with the increased Deposit amount or terminate the  
Agreement and pay to Nextel all amounts  
Agreement for each Number has been provided to  
the Customer and shall begin on the date  
Customer accepts the Agreement in accordance  
with Section 1 above, and, except as provided  
elsewhere in this Agreement, shall end thirty (30)  
days after either Nextel or Customer gives notice of  
its intent to terminate. CUSTOMER MAY BE  
REQUIRED TO COMMIT TO A FIXED ONE OR  
TWO-YEAR MINIMUM TERM (“MINIMUM  
TERM”), DEPENDING ON: (1) THE SERVICE  
PLAN OR SERVICE FEATURES SELECTED; (2)  
THE EQUIPMENT PURCHASE PRICE PAID BY  
CUSTOMER; OR (3) CUSTOMER’S  
PARTICIPATION IN A PROMOTION. CUSTOMER  
MAY ALSO BE REQUIRED TO COMMIT TO A  
NEW MINIMUM TERM IF CUSTOMER CHANGES  
SERVICE PLANS OR UPGRADES EQUIPMENT  
DURING ANY EXISTING TERM OR MINIMUM  
TERM. IF CUSTOMER IS SUBJECT TO A  
MINIMUM TERM, CUSTOMER SHALL  
PURCHASE SERVICE FOR THE FULL TERM  
AND, UNLESS OTHERWISE PROVIDED IN THIS  
AGREEMENT, PAY DAMAGES TO NEXTEL (AS  
DISCUSSED IN SECTION 7 BELOW) IF THE  
AGREEMENT IS TERMINATED BEFORE  
COMPLETION OF THE MINIMUM TERM.  
Customer will not be liable to Nextel for early  
termination if service is terminated under the  
applicable return policy. Information about Nextel’s  
Customer owes to Nextel in a timely manner,  
Nextel may terminate the Agreement and  
Customer shall be liable to Nextel for early  
termination in accordance with Section 7 below.  
Nextel will apply the Deposit against any amount  
owed to Nextel at the end of the first billing cycle  
following the date that is one year from when  
Nextel received the deposit (“Application Date”), or,  
if earlier, upon termination of the Agreement or  
such other time as required by law. Nextel will  
return the Deposit (or any remaining balance) to  
Customer within ninety (90) days (or such shorter  
period as may be required by law) after termination  
of the Agreement. After the Application Date and  
upon Customer’s request, Nextel will return to  
Customer within thirty (30) days of such request  
any balance remaining on the Deposit. Deposits  
will be returned to Customer, in whole or in part, at  
Customer’s last known address. If required by law,  
Nextel will forward to appropriate state authorities  
any remaining balance that the postal service is  
unable to deliver to Customer.  
155  
Nextel® Terms and Conditions of Service  
return policy, if applicable, will be made available to  
Customer at the place of sale and will become a  
part of this Agreement. Nextel may extend the  
Minimum Term by any period of time during which  
Service was suspended to Customer or during time  
on a seasonal Service Plan. Upon completion of  
the term, this Agreement shall automatically renew  
on a month-to-month basis. Nextel may, in its sole  
discretion, decide not to renew this Agreement at  
any time before completion of the term or any  
renewal period.  
will be set forth in the written notice provided to  
Customer. If Customer does not terminate the  
Agreement during the sixty (60) day period,  
Customer will have agreed to accept the  
modification and the modification shall have  
retroactive effect to its effective date.  
4. USE OF SERVICE OR EQUIPMENT -  
Customer shall not use the Service or the  
Equipment in any unlawful manner (including, but  
not limited to, use in any aircraft or motor vehicle  
where prohibited by law, ordinance, or regulation),  
or in a manner that may be abusive, harassing,  
threatening or fraudulent. Customer is solely  
responsible for all content transmitted using the  
Service or the Equipment and shall not use the  
Service or Equipment to communicate any (1)  
harassing, threatening, defamatory, pornographic  
or obscene messages; (2) unsolicited commercial  
messages; or (3) unsolicited commercial and/or  
bulk text or SMS messages. Customer shall not  
use the Service or Equipment in a manner that  
could result in damage or risk to the business,  
reputation, properties, or services of Nextel or to  
Nextel’s subscribers, third parties or to the public  
generally. Accordingly, by way of example,  
Customer shall not attempt to gain unauthorized  
access to the Service or any account on the  
Service, use the Service to infringe the copyright of  
another, or upload or transmit any “virus”, “worm”  
or other malicious code. Customer shall not  
3. CHANGES TO AGREEMENT - SUBJECT TO  
APPLICABLE LAW, NEXTEL MAY, AT ANY TIME  
IN ITS SOLE DISCRETION, MODIFY ANY OF  
THE TERMS AND CONDITIONS OF THIS  
AGREEMENT, INCLUDING BUT NOT LIMITED  
TO THE RATES IT CHARGES TO CUSTOMER.  
NEXTEL WILL PROVIDE NOTICE TO  
CUSTOMER OF ANY MATERIAL  
MODIFICATION. If the modification is material and  
adverse to Customer (e.g., the modification  
increases the monthly Service Plan rates charged  
to Customer or decreases the number of minutes  
included in the Customer’s monthly Service Plan)  
and Customer does not agree to accept the  
modification, Customer may terminate this  
Agreement without incurring any liability to Nextel  
for early termination by notifying Nextel within sixty  
(60) calendar days after the effective date of the  
modification. The effective date of the modification  
156  
modify, disassemble, deinstall or alter the  
Equipment in any manner, except in accordance  
with the use instructions accompanying the  
Equipment. Customer may not resell or lease the  
Service or the Equipment to any other person or  
party.  
final invoice) shall become immediately due and  
payable, and Customer’s failure to provide timely  
payment to Nextel could delay Nextel’s facilitation  
of Customer’s request.  
Number GuardSM - If Customer selected Number  
GuardSM , there may be a delay in porting of  
Customer’s telephone number(s) to another carrier  
while Customer’s permission for porting is sought  
by Nextel. Number GuardSM is a free service that  
can be removed at any time by contacting Nextel at  
1-800-639-6111.  
Change in Service/Number - Any change in the  
Service or the Equipment may require additional  
programming or Equipment or changes to  
Numbers assigned to Customer. Customer may be  
assessed a programming fee in connection with  
any change requested by Customer. Nextel may,  
at any time, change or remove any Number  
assigned to Customer when such change is  
reasonably necessary in the conduct of Nextel’s  
business. Customer acknowledges that Customer  
has no proprietary or ownership rights or interest in  
Customer’s Number(s) and cannot acquire such  
rights or interest through usage, publication or  
otherwise. Customer may not assign its Number to  
any other Equipment and shall not program any  
other Number into its Equipment. If wireless  
number portability becomes available in  
5. WIRELESS DATA SERVICES - Wireless Data  
Services consist of applications such as email,  
data, information and other wireless Internet  
services (“Online Applications”). Customer  
acknowledges that no guarantee or assurance  
exists that the Online Applications will be  
compatible, or, if currently compatible, will continue  
to be compatible, with Nextel’s network or with  
Customer’s Equipment or Service. Nextel does not  
endorse any Online Application, even if currently  
compatible with Nextel’s network or with  
Customer’s Equipment or Service. Nextel may, at  
any time in its sole discretion, disable or  
Customer’s Service Area, Customer may request  
that its Phone number(s) be ported to another  
service provider. Upon such request, all amounts  
then owed to Nextel (including damages for early  
termination and any amounts that appear on the  
discontinue any Online Application for any reason.  
Use of Wireless Data Services requires Internet  
compatible Equipment, and is subject to applicable  
storage, memory or other Equipment limitations.  
157  
Nextel® Terms and Conditions of Service  
Only certain Internet sites may be accessed by  
Customer, and certain Wireless Data Services may  
not be available in all areas where Service is  
provided.  
Content is strictly limited to the Customer’s own  
use solely in connection with the Equipment.  
Customer will be required to cease using the  
Content if Customer fails to comply with this  
Section 5 or any part of this Agreement.  
Content - Customer may, from time to time, access  
through Wireless Data Services statements,  
opinions, graphics, photos, music, services and  
other information (“Content”), including Content  
provided by third parties. Customer acknowledges  
that Nextel offers no guarantee or assurance  
regarding the accuracy, completeness,  
appropriateness or utility of the Content. Customer  
also acknowledges that Nextel does not publish  
and is in no way responsible for any Content that is  
provided by third parties. Customer also may  
establish contact with third parties through  
Wireless Data Services. Nextel is not responsible  
for the actions of third parties contacted by  
Customer, whether such contact was initiated by  
Customer or was brought about through an  
embedded link on the Equipment. Content  
providers and others have copyright and other  
proprietary interests in certain Content. Customer  
shall not, and will not permit others, to reverse  
engineer, reproduce, broadcast, distribute, sell,  
publish, commercially exploit or otherwise  
Network Security - Nextel may take any action that  
it deems necessary to (1) protect its network, its  
rights or the rights of its customers and third  
parties; or (2) optimize or improve its network, its  
Services and the Equipment. Customer  
acknowledges that such action may include,  
without limitation, employing methods,  
technologies, or procedures to filter or block  
messages sent through Wireless Data Services.  
Nextel may, in its sole and absolute discretion, at  
any time, filter “spam” or prevent “hacking,”  
“viruses” or other potential harms without regard to  
any Customer preference.  
Application Support - Nextel is often not the  
developer of Online Applications that are  
accessible through Wireless Data Services.  
Therefore, if Customer contacts Nextel’s Customer  
Care department regarding use of an Online  
Application, Customer may be referred to the  
customer care department of the developer of the  
Online Application, and Nextel shall not be  
obligated to support any such Online Application.  
disseminate any Content in any manner without  
the prior written consent of Nextel, the Content  
providers, or others with proprietary interests in  
such Content, as applicable. Customer’s use of the  
158  
6. SERVICE AVAILABILITY - Service is generally  
available to Customer when Customer is within the  
operating range of the Nextel network or within the  
range of a provider with which Nextel has a  
reciprocal service arrangement (“Service Area”).  
Customer acknowledges that any map, diagram or  
other illustration of Customer’s Service Area is only  
an estimate and actual service coverage may vary.  
CUSTOMER’S SERVICE AREA IS SUBJECT TO  
CHANGE AT ANY TIME IN NEXTEL’S SOLE  
DISCRETION. Service quality and availability  
within Customer’s Service Area is also affected by  
conditions Nextel does not control, including the  
Equipment, problems associated with  
interconnecting carriers, power failures, “viruses”,  
obstructions such as buildings or trees, tunnels,  
atmospheric, geographic or topographical  
conditions and other conditions. Service also may  
be limited or temporarily unavailable due to system  
capacity limitations or system repairs or  
modifications. Nextel also may be required during  
public safety emergencies or when system  
Nextel’s non-priority access customers. Nextel will  
not complete calls to 900, 976 or similar numbers  
for pay-per-call services. Caller identification  
information may not be available for all incoming  
calls. International calling may be blocked.  
7. RATES AND CHARGES - Customer shall pay in  
full all charges for Services provided under this  
Agreement and any Service Plan that becomes  
part of this Agreement, including monthly service  
charges, usage charges, taxes, assessments and  
any additional fees or charges imposed on  
Customer or on Nextel and associated with the  
Service or the Equipment. Customer is responsible  
for all charges or purchases associated with  
Customer’s Number and Equipment whether or not  
Customer was the user of the Service or  
authorized its use. If Customer fails to pay any  
amounts when due under this Agreement,  
Customer shall be in default and Nextel shall be  
entitled to exercise any remedies available to it  
under this Agreement or at law or in equity.  
capacity is otherwise limited to limit access to the  
Nextel network for those customers that are not  
then using the Service and connected to the  
network in order to facilitate communications by  
public safety organizations such as police and fire  
departments. In this event, customers that have  
priority access Service as part of their Service Plan  
will be given access to the Nextel network before  
Service Charges - Customer shall pay all charges  
for Services selected by Customer as part of  
Customer’s Service Plan, and any additional  
Services selected by Customer. Customer’s  
Service Plan will be offered at the rates and subject  
to the conditions set forth in the Service Plan  
Information provided to Customer at the time of  
sale. CUSTOMER’S SERVICE PLAN  
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Nextel® Terms and Conditions of Service  
INFORMATION SHALL BE CONSIDERED PART  
OF THIS AGREEMENT. Rates charged to  
Customer include monthly access charges and  
may include activation and other fees associated  
with features such as voicemail and caller  
identification. Monthly access charges shall begin  
once Customer’s Service is activated, which may  
occur before Customer receives the Equipment.  
responsible for all charges for incoming and  
outgoing wireless calls that are answered. A Direct  
Connect® or Group Connect® transmission occurs  
approximately when Customer presses the button  
to initiate a transmission and ends approximately  
six (6) seconds after completion of a  
communication (i.e., when Customer or another  
participant releases the button) to which no  
participant responds. Customer initiates a new  
Direct Connect® or Group Connect® transmission if  
Customer responds more than six (6) seconds  
after the other participant completes a  
Usage Charges - Depending on the Service Plan  
selected, Customer may incur usage charges for  
Services such as: wireless calling, Direct  
Connect®, Nationwide Direct Connect®, Group  
Connect®, Wireless Data Services and other  
Services that may be offered from time to time.  
Usage charges may vary depending on how,  
where and when Customer uses the Service.  
Customer may be assessed long distance charges  
(including international calling) or other charges for  
“toll-free” calls to 800, 866, 877, 888 and other  
toll-free numbers. Customer also may be charged  
for the use of special Services such as 411  
services, operator-assisted calls or call-forwarding.  
Airtime charges will be assessed for the entire  
period during which a call or Direct Connect®  
transmission is connected to the Nextel network. A  
wireless call connection begins approximately  
when Customer presses the button to initiate an  
outgoing call or the phone starts ringing for an  
incoming call and ends approximately when the  
first party terminates the call. Customer shall be  
communication. Nationwide Direct Connect® calls  
use the Direct Connect® minutes in Customer’s  
plan and incur an additional access charge. Airtime  
charges for Direct Connect® or Group Connect®  
transmissions or Nationwide Direct Connect®  
access are charged to the customer that initiates  
the transmission and, unless a rate plan includes  
unlimited transmissions or access, are calculated  
by multiplying the duration of the transmission  
(including the six (6) second period referred to  
above) by the applicable rate and the number of  
participants. Customer will not be charged for  
sending or receiving call alert transmissions (“Call  
Alerts”), but will be deemed to have initiated a new  
Direct Connect® transmission if Customer  
responds to a Call Alert, even if Customer  
responds within six (6) seconds of receiving the  
Call Alert. Text and numeric messaging will be  
160  
charged on a per message basis; however,  
Customer may elect to purchase a certain number  
of messages for a fixed monthly price. Any  
messages in excess of Customer’s allotted  
messages will be charged at the per message rate.  
Depending on the plan, Customer may be charged  
on a per kilobyte basis (one megabyte equals 1024  
kilobytes and one kilobyte equals 1024 bytes), for  
Customer’s use of Wireless Data Services.  
Kilobytes may be used for, without limitation,  
browsing the Internet, accessing Wireless Data  
Services and for reading, sending and responding  
to email. Airtime minutes allotted to Customer  
under Customer’s wireless calling plan may be  
used in connection with certain Wireless Data  
Services. CUSTOMERS ARE CHARGED AT  
LEAST ONE (1) MINUTE OF AIRTIME FOR ALL  
WIRELESS CALLS AND AT LEAST SIX (6)  
SECONDS OF AIRTIME FOR ALL DIRECT  
CONNECT® TRANSMISSIONS, REGARDLESS  
OF LENGTH. AFTER THE INITIAL MINUTE,  
AIRTIME CHARGES FOR WIRELESS CALLING  
ARE ROUNDED-UP AND BILLED TO THE NEXT  
SECOND OR TO THE NEXT MINUTE,  
BILLED TO THE NEXT SECOND. DATA USAGE  
FOR WIRELESS DATA SERVICES IS ROUNDED  
TO THE NEAREST ONE-TENTH (1/10) OF A  
KILOBYTE.  
Taxes, Fees and Assessments - Customer shall  
pay all federal, state, and local taxes and fees that  
are imposed on transactions subject to this  
Agreement. Customer shall not be responsible for  
taxes and fees imposed on Nextel’s net income or  
property. Customer shall be responsible for all  
taxes and fees (whether imposed upon Customer  
or Nextel) that are measured by gross receipts  
from sales made to Customer or imposed as a  
per-line or per-unit charge. Applicable taxes and  
fees include, but are not limited to, the following:  
federal, state, and local excise taxes, sales and  
transaction taxes, gross receipts taxes, utility  
taxes, and statutory 911 fees. If Customer is  
eligible for an exemption from any tax or fee,  
Customer must provide Nextel with a valid and  
properly executed exemption certificate for the  
exemption to be effective. Customer shall provide  
Nextel with the Primary Place of Use (i.e.,  
Customer’s residential street address or primary  
business address) for each unit activated on  
Customer’s account, and notify Nextel of any  
changes in such address. Additional fees and  
assessments apply to Customer’s monthly Service  
Plan. The charges may change and may vary  
depending on where Customer is located. The  
DEPENDING ON CUSTOMER’S SERVICE PLAN.  
AFTER SIX (6) SECONDS, DIRECT CONNECT®  
TRANSMISSIONS ARE ROUNDED-UP AND  
161  
Nextel® Terms and Conditions of Service  
charges include, but are not limited to, a Universal  
Service Fund assessment and a Telephone Relay  
Service fee. Nextel also imposes a Federal  
receive the full benefit of its Agreement with  
Customer, in part, because Nextel will not continue  
to receive monthly service charges from Customer.  
As a result, Nextel shall incur damages that are  
difficult, if not impossible, to determine.  
THEREFORE, IN THE CASE OF BREACH OR  
EARLY TERMINATION OF THE AGREEMENT BY  
CUSTOMER, CUSTOMER SHALL PAY TO  
NEXTEL, AS LIQUIDATED DAMAGES AND NOT  
AS A PENALTY (IN ADDITION TO ALL  
AMOUNTS THEN OWED TO NEXTEL), $200  
FOR EACH NUMBER ASSIGNED TO  
CUSTOMER’S ACCOUNT AS A REASONABLE  
ESTIMATE OF THE DAMAGES INCURRED BY  
NEXTEL. This is intended to maintain Nextel’s  
overall rate at an acceptable level despite  
Customer’s early termination and will be assessed  
without exception unless otherwise provided in this  
Agreement or by applicable law.  
Programs Cost Recovery (“FPCR”) fee that is not a  
tax or government mandated, but is kept by Nextel  
to recover Nextel’s costs for complying with  
Federal Communications Commission (“FCC”)  
programs and mandates. The FPCR fee is subject  
to adjustment, and Nextel will provide advance  
notice to Customer through the “Nextel News”  
section of Customer’s bill or a bill insert of any  
significant increase in the FPCR fee. Please  
consult the current Nextel pricing materials, a sales  
consultant or visit http://www.Nextel.com for  
information regarding the FPCR fee and the  
current amount of the fee. Additional fees may be  
added to Customer’s bill to recover Nextel’s costs  
for funding government programs or initiatives.  
Early Termination Component of Rate Structure -  
Nextel incurs a significant cost in activating Service  
to Customer, including a large up-front cost in  
offering Equipment to Customer. These costs are  
partially recouped over the length of Customer’s  
Agreement with Nextel through monthly service  
rate charges to Customer, which have been  
established in part for this purpose. If Customer  
breaches this Agreement or terminates Service for  
any reason (including by porting its Phone number  
to another service provider), Customer  
Failure to Pay - Customer acknowledges that time  
is of the essence with respect to all amounts owed  
to Nextel. IF CUSTOMER HAS NOT PAID ITS  
MONTHLY INVOICE IN FULL BY THE DUE  
DATE, A LATE PAYMENT CHARGE OF UP TO  
1.5% PER MONTH (18% ANNUALLY), OR SUCH  
LESSER AMOUNT PERMITTED BY LAW, MAY  
BE APPLIED TO THE TOTAL UNPAID BALANCE  
DUE AND OUTSTANDING. THIS LATE  
PAYMENT CHARGE IS ASSESSED TO  
RECOVER COSTS FOR CUSTOMER’S FAILURE  
understands and acknowledges that Nextel will not  
162  
TO PAY AND SHALL NOT CONSTITUTE  
INTEREST. Nextel’s acceptance of late or partial  
payments (even if marked “paid in full” or similar  
notations) shall not waive Nextel’s right to collect  
the full amount due under this Agreement, plus any  
additional amounts charged under this paragraph.  
If Nextel obtains the services of a collection or  
repossession agency or an attorney to assist in  
remedying any breach of this Agreement by  
Customer, including but not limited to, Customer’s  
nonpayment of charges, Customer shall be liable  
for this expense.  
Customer, Nextel will notify Customer and  
Customer must furnish the amount to Nextel within  
a reasonable period of time; or, if authorized by  
Customer, Nextel may instead charge Customer’s  
credit card or debit card by any amount that was  
validly assessed. If Customer fails to pay any  
undisputed amount or, after a reasonable period of  
time, fails to pay any amount determined by Nextel  
to have been validly assessed upon Customer,  
Nextel may exercise any remedies available to  
Nextel under this Agreement for non-payment,  
including termination of the Agreement. Customer  
hereby acknowledges that he or she has read the  
explanation of rates and charges set forth in this  
Section 7 and understands that these rates and  
charges may be assessed upon Customer, to the  
extent applicable.  
Disputed Charges - Customer may dispute only  
those charges that Customer believes are the  
result of (1) a billing error; (2) a problem related to  
Customer’s Service; or (3) dropped calls. To  
dispute any charge, Customer must pay all  
undisputed amounts when due and submit a  
written notice to Nextel within ninety (90) days of  
the problem or before the end of the third billing  
cycle after the date upon which the problem  
occurred, whichever occurs later. CUSTOMER  
WAIVES THE RIGHT TO DISPUTE ANY  
CHARGES FOR WHICH TIMELY NOTICE IS NOT  
PROVIDED TO NEXTEL. Nextel shall resolve all  
disputed charges in its sole discretion. If Nextel  
determines that an error was made on Customer’s  
invoice, Nextel will credit Customer’s account in  
the amount of the error. If Nextel determines that a  
disputed charge was validly assessed upon  
8. BILLING - Nextel shall issue invoices for Service  
and for purchases of Equipment. Nextel’s invoicing  
cycle is approximately thirty (30) days, but may  
change from time to time. The day of the month on  
which Customer receives an invoice may vary and  
is subject to change. Some billing details may be  
provided at http://www.Nextel.com and will not  
appear on invoices (except for a fee). Service  
charges will be invoiced to Customer in advance or  
in arrears, depending on the Service Plan, and  
usage charges will be invoiced in arrears.  
Customer may be assessed a shipping charge for  
Equipment delivered to Customer. Unless  
163  
Nextel® Terms and Conditions of Service  
otherwise specified in Customer’s Service Plan,  
any unused minutes or other allotted Services  
under Customer’s Service Plan will not be carried  
over to any other billing cycle. If Customer’s  
Service is terminated for any reason (including if  
Customer’s Number is ported) before the end of  
any billing cycle, no credit or refund will be  
provided for unused minutes or other allotted  
Services and any monthly service charge will not  
be prorated to the date of termination. On  
occasion, Customer may be billed for Services in a  
month other than the month in which Customer  
used the Services, which may result in  
higher-than-expected Services charges for the  
month in which such Services are billed. The  
creation of new cell sites, Nextel’s implementation  
of new billing technology, delays in the reporting of  
international or other roaming charges between  
carriers, and other similar events may result in  
such delayed billing. Nextel may bill Customer on  
behalf of third party providers of Online  
Customer may pay any amount owed to Nextel by  
using a credit or debit card acceptable to Nextel. If  
Customer wishes to pay all amounts in this manner  
on a recurring basis, Customer must complete a  
separate payment enrollment form (“Payment  
Form”). Customer acknowledges that upon signing  
the appropriate Payment Form, the Payment Form,  
including its applicable terms and conditions, will  
become a part of this Agreement. Customer shall  
promptly notify Nextel of any changes to the credit  
or debit card (e.g., if the card is terminated, lost,  
stolen or the expiration date changes) or bank  
account used for payment. Enrollment is for the  
duration of this Agreement unless cancelled earlier  
by either Customer or Nextel upon thirty (30) days  
advance written notice to the other party.  
Specific Form of Payment - Nextel may, at any  
time and from time to time, as it deems appropriate  
(e.g., following receipt of a dishonored check or  
other instrument), demand that Customer make  
payment by money order, cashier’s check, or a  
similarly secure form of payment. Nextel also may  
require at any time in its sole discretion that the  
Equipment be purchased for cash only. In this  
case, title to the Equipment shall be transferred to  
Customer only after receipt by Nextel of a cashier’s  
or certified check or other equally secure form of  
payment in the amount required by Nextel.  
Applications that are accessed by Customer  
through the Equipment. Nextel may retain a  
percentage of these charges before providing the  
balance to the third party provider of such Online  
Application.  
9. PAYMENTS - Recurring Credit/Debit Card  
Payments  
164  
Dishonored Checks - Nextel may charge Customer  
up to the highest amount permitted by law for any  
check or other instrument tendered by Customer  
and returned unpaid by a financial institution for  
any reason.  
Service or Equipment exceeds limitations or  
violates any restrictions placed on Customer’s  
account or otherwise breaches this Agreement; or  
(8) Nextel, in its sole discretion, believes action is  
required to protect its interests or the interests of  
Customer or its other customers. NEXTEL SHALL  
NOT BE LIABLE TO CUSTOMER OR TO ANY  
OTHER PARTY FOR EXERCISING OR FAILING  
TO EXERCISE ITS RIGHTS UNDER THIS  
SECTION TO LIMIT, SUSPEND OR TERMINATE  
SERVICE OR THE AGREEMENT. If Customer’s  
Service is subject to fraudulent use, Customer  
shall immediately notify Nextel’s Customer Care  
department, provide Nextel with any  
10. SUSPENSION, LIMITATION OR  
TERMINATION OF SERVICE OR THIS  
AGREEMENT - General - Nextel may limit,  
suspend or terminate Customer’s Service or this  
Agreement at any time and without providing  
notice to Customer if: (1) Customer fails to pay any  
charges (including, without limitation, any charges  
assessed on behalf of third parties) when due  
under this Agreement; (2) Customer behaves in an  
abusive, derogatory, or otherwise unreasonable  
manner to any Nextel employee, representative or  
agent; (3) Nextel has reason to believe that  
Customer’s Service is being used in a fraudulent  
manner or for an illegal purpose (such as unusual  
activity levels or calling patterns); (4) Customer’s  
Service is being used in a way that adversely  
affects other Customers’ Service or Nextel’s  
business operations; (5) Customer provides Credit  
Information that is false, inaccurate, dated or  
cannot be verified or Customer becomes insolvent  
or subject to any proceeding under the Bankruptcy  
Code or similar laws; (6) Nextel discovers that  
Customer is underage or does not otherwise  
possess the capacity or the authorization to enter  
into this Agreement; (7) Customer’s use of the  
documentation and information that it requests and  
otherwise cooperate with Nextel in the  
investigation of such incident. If Nextel terminates  
Service to Customer, and Service is not  
reconnected within thirty (30) calendar days, all  
amounts owed to Nextel (including any damages  
for early termination) shall become immediately  
due and payable.  
Reactivation - Nextel may, but is not required to,  
reactivate Service to Customer after Service has  
been suspended or terminated in accordance with  
the previous subsection. Before Service may be  
reactivated, Customer must pay to Nextel all past  
due amounts plus a reconnection charge equal to  
$25.00 per Number, plus applicable taxes. Nextel  
165  
Nextel® Terms and Conditions of Service  
may modify the terms of Service before  
reactivating Service to Customer and may require  
Customer to provide Nextel with an initial Deposit  
or an additional Deposit.  
wireless E911 compatible Equipment that meets  
applicable FCC requirements and that is designed  
to help public safety authorities locate users of the  
Service who make 911 calls. However, E911  
service that is compatible with the FCC technical  
requirements is not available in all areas, and even  
in those areas where it is available, it is not entirely  
reliable. Moreover, if Customer’s Equipment is not  
GPS-enabled, emergency services personnel may  
have much less precise location information about  
the Customer, compared to the information  
available to them if Customer’s Equipment was  
GPS-enabled. The information available to  
emergency service providers may also be limited if  
Customer’s number or numbers are in the process  
of being ported. Customer acknowledges that  
E911 service is not available in all areas, is not  
completely reliable and is further limited when  
using non-GPS enabled Equipment or during the  
number porting process. Customer consents to  
Nextel’s disclosure of Customer information to  
governmental and public safety authorities in  
response to emergencies. This information may  
include, but is not limited to, Customer’s name,  
address, Number, and the location of the user of  
the Service at the time of call.  
11. RELEASE OF CUSTOMER INFORMATION -  
Privacy - Wireless systems use radio channels to  
transmit communications that may be accidentally  
or intentionally intercepted. Although federal and  
state laws may make it illegal for third parties to  
listen in on Customer’s Service, privacy cannot be  
guaranteed. NEXTEL SHALL NOT BE LIABLE TO  
CUSTOMER OR TO ANY THIRD PARTY FOR  
EAVESDROPPING ON OR INTERCEPTION OF  
COMMUNICATIONS MADE WHILE USING THE  
SERVICE OR THE EQUIPMENT.  
911 or Other Emergency Calls - The Service does  
not interact with 911 and other emergency services  
in the same manner as non-wireless or landline  
telephone services. Depending on Customer’s  
location, the type of Equipment being used, the  
type of equipment being utilized by any applicable  
emergency services provider, and the  
circumstances and conditions of a particular call,  
Customer’s phone number and/or location may not  
be identifiable to emergency services providers  
and Customer may not be connected to the  
appropriate emergency services provider. In  
certain circumstances, a 911 call may be routed to  
a state patrol dispatcher. Nextel is deploying  
Access, Use and Disclosure of Customer  
Information and Communications - Customer  
acknowledges and agrees that Nextel may access,  
use, and disclose to third parties, any information  
166  
whether personally identifying information, or  
“customer proprietary network information”  
(“CPNI”) within the meaning of 47 U.S.C. § 222  
and its implementing regulations (“CPNI  
parties the geographic location of Customer’s  
Equipment to provide Customer with any  
geographic information service which Customer  
accesses through the Service or Equipment. If  
Customer utilizes any such service and there are  
additional users on Customer’s account, Customer  
shall clearly, conspicuously, and regularly notify all  
individual users of the Service that location  
information (i.e., the geographic coordinates of the  
Equipment) may be accessed, used, or disclosed  
in connection with the Service. For any geographic  
information service that is governed by the CPNI  
regulations or a similar law, Nextel will provide  
Customer with a separate notice and opportunity to  
consent to the access, use, and disclosure of  
geographic information. CUSTOMER SHALL  
HOLD HARMLESS AND INDEMNIFY NEXTEL  
AGAINST ANY AND ALL CLAIMS, LOSSES,  
EXPENSES, DEMANDS, ACTIONS, OR CAUSES  
OF ACTION (INCLUDING ALL ACTIONS BY  
THIRD PARTIES) ARISING OUT OF A BREACH  
OF CUSTOMER’S OBLIGATION TO NOTIFY  
USERS AS SET FORTH IN THIS SECTION OR  
CUSTOMER’S USE OF ANY GEOGRAPHIC  
INFORMATION SERVICE OR LOCATION  
INFORMATION.  
Regulations”) that Nextel collects, possesses or  
develops about Customer to: (1) provide Customer  
with Equipment, Service, or customer support; (2)  
conduct marketing activities in accordance with  
applicable law (Customer may opt out of any such  
marketing by contacting Nextel); (3) enable  
Customer to switch to a new service provider  
(either Nextel or another service provider) while  
retaining the same phone number; (4) provide  
handset-based or network-based geographic  
information services via Nextel-provided or third  
party software applications; (5) comply with  
applicable law; or (6) respond to emergencies.  
Customer acknowledges that any information that  
identifies Customer (e.g., Customer’s name and  
Number) and calls made by Customer may appear  
on the equipment or bill of a person or party that  
receives Customer’s call. Nextel may access, use,  
disclose, record or monitor any communications to  
or from Customer or any other person to protect  
Nextel’s rights or property or those of other  
customers, as permitted by law.  
Geographic Information Services - Consistent with  
the foregoing, Customer acknowledges and agrees  
that Nextel or a third party application service  
provider may access, use, and disclose to third  
12. EQUIPMENT - Customer shall provide Nextel  
with an initial payment in the amount required by  
Nextel, to be applied towards any amount owed to  
Nextel one (1) year from the effective date of the  
167  
Nextel® Terms and Conditions of Service  
Agreement. Customer acknowledges that Nextel is  
not responsible for the Equipment or its installation.  
Nextel is not responsible for the operation, quality  
of transmission, or, unless separate maintenance  
arrangements have been made between Nextel  
and Customer, for maintenance of the Equipment.  
Customer further acknowledges that Equipment  
purchased from Nextel is not compatible with and  
will not support services provided by other wireless  
carriers, except for those services provided by an  
entity operating compatible iDEN equipment or in  
connection with roaming to certain countries  
outside of the United States. NEXTEL SHALL NOT  
BE LIABLE FOR ANY DAMAGES (INCLUDING  
DAMAGE TO THE EQUIPMENT) RESULTING  
FROM INSTALLATION OF THE EQUIPMENT BY  
CUSTOMER OR ANY THIRD PARTY. UPON  
CUSTOMER’S ACCEPTANCE OF DELIVERY OF  
THE EQUIPMENT, ALL RISK OF LOSS,  
Insurance - Customer may purchase Direct Protect  
insurance (“Direct Protect”) to protect Customer  
against loss, theft, incidental damage or accidents  
involving Customer’s Equipment. However, Direct  
Protect is not available for certain Equipment.  
Customer acknowledges that Direct Protect  
insurance is provided by The Signal  
Telecommunications Insurance Services (“Signal”)  
and not by Nextel. If Customer selects Direct  
Protect coverage, Customer will be assessed a  
monthly charge, which Nextel will remit to Signal  
on Customer’s behalf. Any requests for information  
or claims regarding Direct Protect shall be directed  
to Signal. Customer acknowledges that a summary  
of coverage is available at www.nextel.com, which  
information is also available by calling Signal at  
1-888-352-9182.  
Lost or Stolen Equipment - If Customer’s  
Equipment is lost or stolen, Customer agrees to:  
(1) notify Nextel within two calendar days by calling  
Nextel’s Customer Care department; (2) provide  
Nextel with any documentation and information  
that it requests; and (3) otherwise cooperate with  
Nextel in the investigation of such incident.  
DAMAGE, THEFT, OR DESTRUCTION TO THE  
EQUIPMENT SHALL BE BORNE BY THE  
CUSTOMER. NO LOSS, DAMAGE, THEFT, OR  
DESTRUCTION OF THE EQUIPMENT, IN  
WHOLE OR IN PART, SHALL IMPAIR  
CUSTOMER’S OBLIGATIONS UNDER THIS  
AGREEMENT, INCLUDING, WITHOUT  
LIMITATION, CUSTOMER’S RESPONSIBILITY  
FOR THE PAYMENT OF SERVICE CHARGES  
DUE UNDER THE AGREEMENT.  
13. DISCLAIMER OF WARRANTIES - NEXTEL  
MAKES NO REPRESENTATIONS OR  
WARRANTIES, STATUTORY, EXPRESS OR  
IMPLIED, INCLUDING, WITHOUT LIMITATION,  
ANY WARRANTY OF MERCHANTABILITY,  
168  
FITNESS FOR A PARTICULAR PURPOSE, TITLE  
OR NON-INFRINGEMENT CONCERNING  
CUSTOMER’S SERVICE OR THE EQUIPMENT.  
NEXTEL DOES NOT AUTHORIZE ANYONE TO  
MAKE ANY REPRESENTATION OR WARRANTY  
ON ITS BEHALF, AND CUSTOMER SHOULD  
NOT RELY ON ANY SUCH STATEMENT(S). ANY  
STATEMENTS MADE IN PACKAGING,  
MANUALS OR OTHER DOCUMENTS, OR BY  
ANY NEXTEL EMPLOYEES, AGENTS OR  
REPRESENTATIVES, ARE PROVIDED FOR  
INFORMATIONAL PURPOSES ONLY AND NOT  
AS WARRANTIES BY NEXTEL OF ANY KIND.  
CUSTOMER ASSUMES ALL RESPONSIBILITY  
FOR USE OF THE SERVICE AND THE QUALITY  
AND PERFORMANCE OF THE EQUIPMENT.  
CUSTOMER ACKNOWLEDGES THAT SERVICE  
MAY NOT BE ERROR-FREE AND THAT  
Equipment or facilities failure or shortages), errors,  
failures to transmit, delays or defects, network  
problems, lack of coverage or network capacity,  
dropped calls, inability to access the Service or  
inability to place or receive calls or problems of  
unauthorized access; (2) the unavailability or any  
failure or delay in delivery of the Equipment or the  
cancellation of any orders of Equipment by the  
manufacturer; (3) any suspension or termination of  
Service by Nextel or any other action taken by  
Nextel in its sole discretion intended to protect the  
Nextel wireless network, systems, and the rights or  
property of Nextel, its Customers, or others from  
“hacking,” “spamming,” “viruses” or other potential  
harms that Nextel believes may adversely impact  
its network or systems; (4) the availability or use of  
Wireless Data Services, including but not limited  
to, the compatibility or use of Online Applications or  
Content, whether or not supported by Nextel, or  
any contact with third parties through the use of  
Wireless Data Services; (5) any damage or  
INTERRUPTIONS WILL LIKELY OCCUR FROM  
TIME TO TIME. NEXTEL DOES NOT  
MANUFACTURE THE EQUIPMENT AND ANY  
STATEMENT REGARDING THE EQUIPMENT  
SHOULD NOT BE INTERPRETED AS A  
personal injury allegedly caused by use of the  
Equipment or Service; (6) any other damage due  
directly or indirectly to causes beyond Nextel’s  
control, including, but not limited to, any act or  
omission of any carrier or service provider other  
than Nextel; or (7) acts of God, acts of public  
enemies, acts of the government, acts or failure to  
act of Customer, its agents, employees or  
WARRANTY. THIS SECTION SHALL SURVIVE  
TERMINATION OF THIS AGREEMENT.  
14. LIMITATION OF LIABILITY AND REMEDIES  
FOR BREACH - Nextel shall not be liable for: (1)  
any deficiency in the Service, including, but not  
limited to, mistakes, omissions, interruptions  
(including, among others, interruptions caused by  
subcontractors, fires, floods, epidemics, quarantine  
169  
Nextel® Terms and Conditions of Service  
restrictions, corrosive substances in the air or other  
hazardous environmental conditions, strikes,  
freight embargoes, inability to obtain materials or  
services, commotion, war, terrorism, unusually  
severe weather conditions or default of Nextel’s  
subcontractors.  
MAY HAVE UNDER THE TELEPHONE  
CONSUMER PROTECTION ACT. THIS SECTION  
14 SHALL SURVIVE TERMINATION OF THIS  
AGREEMENT.  
UNDER CERTAIN CIRCUMSTANCES, SOME  
JURISDICTIONS MAY NOT RECOGNIZE OR  
GIVE EFFECT, IN WHOLE OR IN PART, TO  
WARRANTY DISCLAIMERS AND/OR  
WITHOUT LIMITING THE FOREGOING,  
NEXTEL’S SOLE LIABILITY FOR SERVICE  
DISRUPTION, WHETHER CAUSED BY THE  
NEGLIGENCE OF NEXTEL OR OTHERWISE, IS  
LIMITED TO A CREDIT ALLOWANCE OF NOT  
MORE THAN THE PROPORTIONATE CHARGE  
TO CUSTOMER FOR THE PERIOD OF SERVICE  
DISRUPTION. EXCEPT AS OTHERWISE SET  
FORTH IN THE PRECEDING SENTENCE, IN NO  
EVENT SHALL NEXTEL BE LIABLE FOR  
LIMITATIONS OF REMEDIES FOR BREACH;  
AND THEREFORE, TO THE EXTENT THAT THE  
DISCLAIMER SET FORTH IN SECTION 13 AND  
THE LIMITATION OF REMEDIES IN SECTION 14  
ARE NOT PERMITTED BY APPLICABLE LAW,  
THEY WILL NOT APPLY TO CUSTOMER OR  
SHALL ONLY APPLY TO THE EXTENT  
PERMITTED BY SUCH APPLICABLE LAW.  
ACTUAL DAMAGES OR FOR CONSEQUENTIAL,  
INCIDENTAL, SPECIAL OR OTHER INDIRECT  
DAMAGES CAUSED BY ITS NEGLIGENCE OR  
OTHERWISE, NOR FOR ECONOMIC LOSS,  
PERSONAL INJURIES OR PROPERTY DAMAGE  
SUSTAINED BY CUSTOMER OR ANY THIRD  
PARTIES. IF CUSTOMER IS PROVIDED WITH A  
CREDIT ALLOWANCE UNDER THIS SECTION,  
NEXTEL SHALL BE SUBROGATED TO ANY AND  
ALL RIGHTS THAT CUSTOMER MAY HAVE  
AGAINST ANY THIRD PARTY AS A RESULT OF  
CUSTOMER’S LOSS OR EXPENSE, INCLUDING  
BUT NOT LIMITED TO, ANY RIGHT CUSTOMER  
15. INDEMNIFICATION - Customer shall  
indemnify, defend, and hold Nextel harmless from  
any violation by Customer of any applicable law or  
regulation. Customer will further indemnify Nextel  
for any claim or demand, including reasonable  
attorneys’ fees, made by any third party due to or  
arising out of: (1) information or Content that  
Customer submits, posts, transmits or makes  
available through the Service; (2) Customer’s use  
of the Service or Equipment; (3) Customer’s  
connection to the Service or Equipment; (4)  
Customer’s violation of this Agreement; or (5)  
Customer’s violation of any rights of a third party.  
170  
16. DISPUTE RESOLUTION - THIS SECTION  
PROVIDES FOR THE RESOLUTION OF MOST  
DISPUTES OR CLAIMS THROUGH  
ARBITRATION INSTEAD OF COURT TRIALS  
AND CLASS ACTIONS. CUSTOMER SHOULD  
READ THIS SECTION CAREFULLY;  
PARTY INDICATING ITS INTENT TO  
ARBITRATE, WHICH NOTICE SHALL INCLUDE:  
(1) A DESCRIPTION OF THE FACTS; (2) A  
DESCRIPTION OF THE NATURE OF THE  
CLAIM; AND (3) THE RELIEF SOUGHT ("NOTICE  
TO ARBITRATE"). SEND NOTICE TO  
ARBITRATION IS FINAL, BINDING AND  
SUBJECT TO ONLY VERY LIMITED REVIEW BY  
A COURT. THIS SECTION GOVERNING  
DISPUTES SHALL SURVIVE TERMINATION OF  
THIS AGREEMENT.  
ARBITRATE TO: NEXTEL GENERAL COUNSEL,  
ARBITRATION OFFICE, 2001 EDMUND HALLEY  
DRIVE, RESTON, VIRGINIA 20191. BOTH  
PARTIES AGREE TO MAKE REASONABLE  
ATTEMPTS TO RESOLVE ANY SUCH DISPUTE;  
HOWEVER, IF THE PARTIES CANNOT  
RESOLVE THE DISPUTE WITHIN FORTY-FIVE  
(45) DAYS OF RECEIPT OF NOTICE TO  
ARBITRATE, THEN AN ARBITRATION CLAIM  
MAY COMMENCE. ANY ARBITRATION  
INITIATED UNDER THIS AGREEMENT SHALL  
BE ADMINISTERED BY THE AMERICAN  
ARBITRATION ASSOCIATION (“AAA”) IN  
ACCORDANCE WITH ITS WIRELESS INDUSTRY  
ARBITRATION RULES (AND THE AAA  
Mandatory Arbitration - CUSTOMER AND  
NEXTEL AGREE TO ARBITRATE ANY CLAIM,  
CONTROVERSY OR DISPUTE ARISING UNDER  
OR RELATED TO THIS AGREEMENT OR ANY  
EQUIPMENT USED IN CONNECTION WITH THE  
SERVICE (OR ANY PRIOR ORAL OR WRITTEN  
AGREEMENT FOR WIRELESS SERVICE WITH  
NEXTEL) EXCEPT THAT CUSTOMER OR  
NEXTEL MAY BRING AN INDIVIDUAL ACTION IN  
SMALL CLAIMS COURT. CUSTOMER AND  
NEXTEL ACKNOWLEDGE THAT THIS  
AGREEMENT EVIDENCES A TRANSACTION IN  
INTERSTATE COMMERCE AND THAT THE  
FEDERAL ARBITRATION ACT SHALL GOVERN  
THE INTERPRETATION AND ENFORCEMENT  
OF THIS ARBITRATION PROVISION. TO  
SUPPLEMENTAL PROCEDURES FOR  
CONSUMER RELATED DISPUTES AS THEY  
MAY BE APPLICABLE), AS MODIFIED BY THIS  
AGREEMENT. INFORMATION CONCERNING  
THE AAA, ITS WIRELESS INDUSTRY  
ARBITRATION RULES AND OTHER  
INITIATE ARBITRATION, CUSTOMER OR  
NEXTEL MUST FIRST SEND A WRITTEN  
NOTICE, VIA CERTIFIED MAIL, TO THE OTHER  
171  
Nextel® Terms and Conditions of Service  
INFORMATION CONCERNING ARBITRATION  
PROCEDURES AND FEES CAN BE FOUND BY  
CALLING THE AAA AT 1-800-778-7879 OR  
VISITING ITS WEBSITE AT http://www.adr.org.  
UNLESS THE CUSTOMER AND NEXTEL  
OTHERWISE AGREE, ANY ARBITRATION  
SHALL BE CONDUCTED IN THE COUNTY SEAT  
OF THE COUNTY IN WHICH CUSTOMER’S  
BILLING ADDRESS IS LOCATED. ALL  
ADMINISTRATIVE COSTS AND FEES OF  
ARBITRATION SHALL BE BORNE EQUALLY BY  
CUSTOMER AND NEXTEL, EXCEPT IF THE  
CLAIM IS LESS THAN $1000, CUSTOMER WILL  
BE OBLIGATED TO PAY ONLY $25. FOR  
CLAIMS OVER $1,000 BUT UNDER $75,000,  
CUSTOMER WILL BE REQUIRED TO PAY ITS  
SHARE OF ARBITRATION FEES, BUT NO MORE  
THAN THE EQUIVALENT COURT FILING FEE  
FOR A COURT ACTION FILED IN THE  
JURISDICTION WHERE CUSTOMER’S BILLING  
ADDRESS IS LOCATED. CUSTOMER AND  
NEXTEL SHALL EACH BEAR THE EXPENSES  
OF THEIR OWN COUNSEL, EXPERTS,  
WITNESSES AND THE PREPARATION AND  
PRESENTATION OF EVIDENCE IN  
CONNECTION WITH ANY ARBITRATION.  
ANY ARBITRATION SHALL BE CONDUCTED BY  
A SINGLE NEUTRAL ARBITRATOR. CUSTOMER  
AND NEXTEL SHALL COOPERATE IN GOOD  
FAITH TO SELECT THE ARBITRATOR WITHIN  
THIRTY (30) CALENDAR DAYS OF THE  
COMMENCEMENT OF ANY ARBITRATION  
PROCEEDING. IF CUSTOMER AND NEXTEL  
CANNOT AGREE UPON A NEUTRAL  
ARBITRATOR WITHIN THE THIRTY DAY  
PERIOD, THEN EITHER PARTY MAY REQUEST  
THAT THE AAA APPOINT, IN ITS SOLE  
DISCRETION, A NEUTRAL ARBITRATOR.  
CUSTOMER AND NEXTEL FURTHER AGREE  
THAT NO ARBITRATOR SHALL HAVE THE  
AUTHORITY TO AWARD ANY RELIEF OR  
REMEDY IN EXCESS OF OR CONTRARY TO  
WHAT IS PROVIDED IN THIS AGREEMENT,  
EXCEPT WHERE SUCH PROVISION IS NOT  
PERMITTED UNDER APPLICABLE LAW. THE  
ARBITRATOR’S DECISION AND AWARD SHALL  
BE FINAL AND BINDING, AND JUDGMENT ON  
THE AWARD RENDERED BY THE ARBITRATOR  
MAY BE ENTERED IN ANY COURT HAVING  
JURISDICTION. THE LAW THAT IS APPLIED  
TO THIS AGREEMENT ALSO SHALL BE  
Waiver of Jury Trial and Class Actions - BY  
ENTERING INTO THIS AGREEMENT,  
CUSTOMER AND NEXTEL ACKNOWLEDGE  
AND AGREE TO WAIVE CERTAIN RIGHTS TO  
LITIGATE DISPUTES IN COURT, TO RECEIVE A  
JURY TRIAL OR TO PARTICIPATE AS A  
PLAINTIFF OR AS A CLASS MEMBER IN ANY  
CLAIM ON A CLASS OR CONSOLIDATED BASIS  
APPLIED IN ANY ARBITRATION PROCEEDING.  
172  
OR IN A REPRESENTATIVE CAPACITY.  
CUSTOMER AND NEXTEL BOTH AGREE THAT  
ANY ARBITRATION WILL BE CONDUCTED ON  
AN INDIVIDUAL AND NOT ON A  
without Nextel’s prior written consent. Nextel may  
assign all or any part of this Agreement to any  
successor or any other entity capable of  
performing Nextel’s obligations under this  
Agreement without obtaining Customer’s consent  
or providing notice to Customer. Nextel shall be  
released from all liability upon assignment of this  
Agreement. Customer shall continue to be bound  
by the terms of this Agreement following  
assignment.  
CONSOLIDATED, CLASS-WIDE OR  
REPRESENTATIVE BASIS AND THAT IF  
ARBITRATION IS NOT CONDUCTED ON AN  
INDIVIDUAL BASIS, THIS SECTION 16 SHALL  
BE DEEMED NULL AND VOID. THE  
ARBITRATOR MAY AWARD INJUNCTIVE  
RELIEF ONLY IN FAVOR OF THE INDIVIDUAL  
PARTY SEEKING RELIEF AND ONLY TO THE  
EXTENT NECESSARY TO PROVIDE RELIEF  
WARRANTED BY THAT PARTY’S INDIVIDUAL  
CLAIM. IF FOR ANY REASON THE  
Nextel Associates – Nextel’s subsidiaries, affiliates  
and certain third party service providers (the  
“Nextel Associates”) may provide wireless  
communication services in support of Nextel from  
time to time. All rights and protections afforded to  
Nextel by this Agreement are also afforded to the  
Nextel Associates.  
ARBITRATION CLAUSE SET FORTH IN THIS  
AGREEMENT IS DEEMED INAPPLICABLE OR  
INVALID, OR TO THE EXTENT THE  
ARBITRATION CLAUSE ALLOWS FOR  
Notice – Notice to Customer shall be considered  
delivered if sent by U.S. Mail addressed to the  
most current address on file for Customer  
(effective three (3) days following deposit in U.S.  
Mail) or by electronic means such as email or text  
messaging (effective immediately upon  
transmission). Written notice to Nextel must be  
sufficient to identify Customer and the Service and  
shall be considered delivered when directed to  
Nextel Customer Care department and received by  
Nextel. Oral and electronic notice to Nextel shall be  
LITIGATION OF DISPUTES IN COURT,  
CUSTOMER AND NEXTEL BOTH WAIVE, TO  
THE FULLEST EXTENT ALLOWED BY LAW,  
ANY RIGHT TO PURSUE OR PARTICIPATE AS  
A PLAINTIFF OR AS A CLASS MEMBER IN ANY  
CLAIM ON A CLASS OR CONSOLIDATED BASIS  
OR IN A REPRESENTATIVE CAPACITY.  
17. MISCELLANEOUS - Assignment - Customer  
may not assign all or any part of this Agreement  
(including any of its rights and duties under the  
Agreement) or sell or lease the Service to others  
173  
Nextel® Terms and Conditions of Service  
considered delivered on the date reflected in  
Nextel’s records. To ensure receipt of notice,  
Customer shall notify Nextel of any changes in  
Customer’s email or mailing address.  
(including, but not limited to, a waiver of Nextel’s  
right to written notice under the Agreement), Nextel  
shall retain the right to enforce such right or  
remedy at a later time.  
Limitation on Third Party Beneficiaries - This  
Agreement is not for the benefit of any third party  
other than the Nextel Associates.  
Governing Law - The laws of the state associated  
with the area code assigned to Customer’s  
Number will govern this Agreement, without regard  
to the conflict of laws rules of that state. This  
Agreement is also subject to applicable federal  
laws and federal or state regulations or tariffs  
Entire Agreement - This Agreement and the  
policies to which it refers (e.g., return policy, Plan  
Information, and Payment Forms, to the extent  
such documentation may be applicable), form the  
entire Agreement between Customer and Nextel.  
There are no oral or written agreements between  
Customer and Nextel other than as set forth in this  
Agreement. If Customer is a business, Nextel shall  
not be bound by the terms and conditions included  
in Customer’s purchase orders or elsewhere,  
unless expressly agreed to in writing by a duly  
authorized officer of Nextel. If any provision of this  
Agreement is found to be illegal or otherwise  
invalid, the remainder of this Agreement will remain  
enforceable. If, at any time, Nextel fails to enforce  
any right or remedy under this Agreement  
174  
United States Federal Communications  
Commission, Code of Federal Regulations; 47  
CFR part 2 sub-part J.  
Safety and General  
Information  
IMPORTANT INFORMATION ON SAFE AND  
EFFICIENT OPERATION.  
American National Standards Institute (ANSI) /  
Institute of Electrical and Electronics Engineers  
(IEEE). C95. 1-1992.  
READ THIS INFORMATION BEFORE USING  
YOUR INTEGRATED MULTI-SERVICE  
PORTABLE RADIO.  
Institute of Electrical and Electronics Engineers  
(IEEE). C95. 1-1999 Edition.  
International Commission on Non-Ionizing  
Radiation Protection (ICNIRP) 1998.  
RF Operational  
Characteristics  
Your radio product contains a radio frequency  
transmitter to convey the information you wish to  
send as well as occasional automatic signals used  
to sustain connection to the wireless network, and  
a receiver which enables you to receive  
communication and connection information from  
the network.  
Ministry of Health (Canada). Safety Code 6.  
Limits of Human Exposure to Radiofrequency  
Electromagnetic Fields in the Frequency Range  
from 3 kHz to 300 GHz, 1999.  
Australian Communications Authority  
Radiocommunications (Electromagnetic  
Radiation - Human Exposure) Standard 2003.  
ANATEL, Brasil Regulatory Authority, Resolution  
303 (July 2, 2002) "Regulation of the limitation of  
exposure to electrical, magnetic, and  
electromagnetic fields in the radio frequency  
range between 9 kHz and 300 GHz."  
"Attachment to Resolution 303 from July 2,  
2002."  
Portable Radio Product  
Operation and EME Exposure  
Your Motorola radio product is designed to comply  
with the following national and international  
standards and guidelines regarding exposure of  
human beings to radio frequency electromagnetic  
energy (EME):  
175  
         
Safety and General Information  
To assure optimal radio product performance  
and make sure human exposure to radio  
frequency electromagnetic energy is within the  
guidelines set forth in the above standards,  
always adhere to the following procedures:  
When using your radio product as a  
traditional two-way radio, hold the  
radio product in a vertical position  
with the microphone one to two  
inches (2.5 to 5 cm) away from the  
lips.  
Phone Operation  
Body-worn operation  
When placing or receiving a phone call, hold your  
radio product as you would a wireline telephone.  
Speak directly into the microphone.  
To maintain compliance with FCC RF exposure  
guidelines, if you wear a radio product on your  
body when transmitting, always place the radio  
product in a Motorola approved clip, holder,  
holster, case or body harness for this product.  
Use of non-Motorola-approved accessories may  
exceed FCC RF exposure guidelines. If you do  
not use a Motorola approved body-worn  
accessory and are not using the radio product  
in the intended use positions along side the  
head in the phone mode or in front of the face  
in the two-way radio mode, then ensure the  
antenna and the radio product are kept the  
following minimum distances from the body  
when transmitting  
Two-way radio operation  
Your radio product has been designed and tested  
to comply with national and international standards  
and guidelines regarding human exposure to RF  
electromagnetic energy, when operated in the  
two-way mode (at the face, or at the abdomen  
when using an audio accessory) at usage factors  
of up to 50% talk/50% listen.  
Transmit no more than the rated duty factor of 50%  
of the time. To transmit (talk), push the push-to-talk  
(PTT) button. To receive calls, release the PTT  
button. Transmitting 50% of the time or less, is  
important because this radio generates  
measurable RF energy only when transmitting (in  
terms of measuring for standards compliance).  
Phone or Two-way radio mode: one inch (2.5  
cm)  
Data operation using any data feature with or  
without an accessory cable: one inch (2.5  
cm)  
176  
Portable Radio Product Operation and EME Exposure  
ALL MODELS WITH FCC ID AZ489FT5828 MEET THE  
GOVERNMENT’S REQUIREMENTS FOR EXPOSURE  
TO RADIO WAVES.  
body) as required by the FCC for each model. The highest  
SAR value for this model phone when tested for use at the  
ear is 1.41 W/kg and when tested on the body, as  
described in this user guide, is 1.45 W/kg during packet  
data transmission. (Body-worn measurements differ  
among phone models, depending upon available  
accessories and FCC requirements.)2  
Your wireless phone is a radio transmitter and receiver. It  
is designed and manufactured not to exceed the emission  
limits for exposure to radiofrequency (RF) energy set by  
the Federal Communications Commission of the U.S.  
Government. These limits are part of comprehensive  
guidelines and establish permitted levels of RF energy for  
the general population. The guidelines are based on  
standards that were developed by independent scientific  
organizations through periodic and thorough evaluation of  
scientific studies. The standards include a substantial  
safety margin designed to assure the safety of all persons,  
regardless of age and health.  
While there may be differences between the SAR levels of  
various phones and at various positions, they all meet the  
government requirement for safe exposure.  
The FCC has granted an Equipment Authorization for this  
model phone with all reported SAR levels evaluated as in  
compliance with the FCC RF exposure guidelines. SAR  
information on this model phone is on file with the FCC  
and can be found under the Display Grant section of  
http://www.fcc.gov/oet/fccid after searching on FCC ID  
AZ489FT5828.  
The exposure standard for wireless mobile phones  
employs a unit of measurement known as the Specific  
Absorption Rate, or SAR. The SAR limit set by the FCC is  
Additional information on Specific Absorption Rates (SAR)  
can be found on the Cellular Telecommunications Industry  
Association (CTIA) web-site at http://www.wow-com.com.  
1
1.6W/kg. Tests for SAR are conducted using standard  
operating positions reviewed by the FCC with the phone  
transmitting at its highest certified power level in all tested  
frequency bands. Although the SAR is determined at the  
highest certified power level, the actual SAR level of the  
phone while operating can be well below the maximum  
value. This is because the phone is designed to operate at  
multiple power levels so as to use only the power required  
to reach the network. In general, the closer you are to a  
wireless base station antenna, the lower the power output.  
1 In the United States and Canada, the SAR limit for  
mobile phones used by the public is 1.6 watts/kg (W/kg)  
averaged over one gram of tissue. The standard  
incorporates a substantial margin of safety to give  
additional protection for the public and to account for any  
variations in measurements.  
Before a phone model is available for sale to the public, it  
must be tested and certified to the FCC that is does not  
exceed the limit established by the government-adopted  
requirement for safe exposure. The tests are performed in  
positions and locations (e.g., at the ear and worn on the  
2
The SAR information reported to the FCC includes the  
FCC-accepted Motorola testing protocol, assessment  
procedure, and measurement uncertainty range for this  
product.  
177  
Safety and General Information  
Antenna Care  
Facilities  
Use only the supplied or an approved  
To avoid electromagnetic interference and/or  
compatibility conflicts, turn off your radio product in  
any facility where posted notices instruct you to do  
so. Hospitals or health care facilities may be using  
equipment that is sensitive to external RF energy.  
replacement antenna. Unauthorized antennas,  
modifications, or attachments could damage the  
radio product and may violate FCC regulations.  
DO NOT hold the antenna when the radio  
product is “IN USE”. Holding the antenna affects  
call quality and may cause the radio product to  
operate at a higher power level than needed.  
Aircraft  
When instructed to do so, turn off your radio  
product when on board an aircraft. Any use of a  
radio product must be in accordance with  
Approved Accessories  
For a list of approved Motorola accessories call  
1-800-453-0920, or visit our website at  
www.motorola.com/iden.  
applicable regulations per airline crew instructions.  
Medical Devices  
Pacemakers  
Electromagnetic  
The Advanced Medical Technology Association  
(AdvaMed) recommends that a minimum  
separation of 6 inches (15 cm) be maintained  
between a handheld wireless radio product and a  
pacemaker. These recommendations are  
consistent with those of the U.S. Food and Drug  
Administration.  
Interference/Compatibility  
Note: Nearly every electronic device is  
susceptible to electromagnetic  
interference (EMI) if inadequately  
shielded, designed or otherwise  
configured for electromagnetic  
compatibility.  
Persons with pacemakers should:  
ALWAYS keep the radio product more than 6  
inches (15 cm) from their pacemaker when the  
radio product is turned ON.  
178  
       
Operational Warnings  
Not carry the radio product in a breast pocket.  
Pull off the road and park before making or  
answering a call if driving conditions so require.  
Use the ear opposite the pacemaker to minimize  
the potential for interference.  
Operational Warnings  
Turn the radio product OFF immediately if you  
have any reason to suspect that interference is  
taking place.  
!
For Vehicles with an Air  
Bag  
Hearing Aids  
Do not place a portable radio product in the area  
over the air bag or in the air bag deployment area.  
Air bags inflate with great force. If a portable radio  
is placed in the air bag deployment area and the air  
bag inflates, the radio product may be propelled  
with great force and cause serious injury to  
occupants of the vehicle.  
Some digital wireless radio products may interfere  
with some hearing aids. In the event of such  
interference, you may want to consult your hearing  
aid manufacturer to discuss alternatives.  
Other Medical Devices  
If you use any other personal medical device,  
consult the manufacturer of your device to  
determine if it is adequately shielded from RF  
energy. Your physician may be able to assist you  
in obtaining this information.  
Potentially Explosive Atmospheres  
Turn off your radio product prior to entering any  
area with a potentially explosive atmosphere,  
unless it is a radio product type especially qualified  
for use in such areas as “Intrinsically Safe” (for  
example, Factory Mutual, CSA, or UL approved).  
Do not remove, install, or charge batteries in such  
areas. Sparks in a potentially explosive  
Use While Driving  
Check the laws and regulations on the use of radio  
products in the area where you drive. Always obey  
them.  
atmosphere can cause an explosion or fire  
resulting in bodily injury or even death.  
When using the radio product while driving, please:  
Give full attention to driving and to the road.  
Use hands-free operation, if available.  
179  
 
Safety and General Information  
Note: The areas with potentially explosive  
atmospheres referred to above include  
fueling areas such as below decks on  
boats, fuel or chemical transfer or  
storage facilities, areas where the air  
contains chemicals or particles, such  
as grain, dust or metal powders, and  
any other area where you would  
charged battery, particularly when placing it inside  
a pocket, purse, or other container with metal  
objects. To reduce the risk of injury, batteries  
should not be exposed to fire, disassembled, or  
crushed.  
Cleaning and Drying Considerations  
Using a leather carry case may help protect the  
surfaces and help prevent liquids (e.g., rain) from  
entering into the interior of the radio product. This  
product is not water proof, and exposing the unit to  
liquids may result in permanent damage to the unit.  
normally be advised to turn off your  
vehicle engine. Areas with potentially  
explosive atmospheres are often but  
not always posted.  
Blasting Caps and Areas  
If your radio product interior gets wet, then do not  
try to accelerate drying with the use of an oven or a  
dryer as this will damage the radio product and  
void the warranty. Instead, do the following:  
To avoid possible interference with blasting  
operations, turn off your radio product when you  
are near electrical blasting caps, in a blasting area,  
or in areas posted: “Turn off two-way radio”. Obey  
all signs and instructions.  
1 Immediately power off the radio product.  
2 Remove Battery and SIM card (if so equipped)  
from radio product.  
Operational Cautions  
3 Shake excess liquid from radio product.  
4 Place the radio product and battery in an area  
that is at room temperature and has good air  
flow.  
5 Let the radio product, battery, and SIM card dry  
for 72 hours before reconnecting the battery  
and/or powering on the radio product.  
!
Batteries  
All batteries can cause property damage and/or  
bodily injury, such as burns if a conductive material  
such as jewelry, keys, or beaded chains touches  
exposed terminals. The conductive material may  
complete an electrical circuit (short circuit) and  
become quite hot. Exercise care in handling any  
180  
   
Accessory Safety Information  
If the radio product does not work after following  
the steps listed above, contact your dealer for  
servicing information.  
Do not expose any battery charger to water,  
rain, or snow as they are designed for indoor or  
in-vehicle use only.  
Clean the external surfaces of the radio product  
with a damp cloth, using a mild solution of  
dishwashing detergent and water. Some  
household cleaners may contain chemicals that  
could seriously damage the radio product. Avoid  
the use of any petroleum-based solvent cleaners.  
Also, avoid applying liquids directly on the radio  
product.  
Warning: To reduce the risk of injury,  
charge only the rechargeable  
!
batteries described in “Battery” on  
page 4. Other types of batteries may  
burst, causing personal injury and  
damage.  
To reduce the risk of damage to the cord or plug,  
pull by the plug rather than the cord when you  
disconnect the battery charger from the power  
source outlet.  
Accessory Safety Information  
Important: Save these accessory safety  
instructions.  
Do not operate any battery charger with a  
damaged cord or plug — replace them  
immediately.  
Before using any battery or battery charger, read  
all the instructions for and cautionary markings  
on (1) the battery, (2) the battery charger, which  
may include a separate wall-mounted power  
supply or transformer, and (3) the radio product  
using the battery.  
Battery chargers may become warm during  
operation, but not hot. If it becomes hot to the  
touch, unplug it from the power outlet  
immediately and discontinue its use.  
Use of a non-recommended attachment to a  
battery charger may result in a risk of fire,  
electric shock, or injury to persons.  
Make sure the battery charger power cord is  
located so that it will not be stepped on, tripped  
over, or subjected to damage or stress.  
181  
   
Safety and General Information  
An extension cord should not be used with any  
battery charger unless absolutely necessary.  
Use of an improper extension cord could result  
in a risk of fire and electric shock. If an extension  
cord must be used, make sure that:  
The disconnection from the line voltage is  
made by unplugging the power supply from  
the AC receptacle.  
To reduce risk of electric shock, unplug any  
battery charger from the outlet before  
attempting any maintenance or cleaning.  
The pins on the plug of the extension cord are  
the same number, size, and shape as those  
on the plug of the charger.  
For optimum charging performance, turn off the  
radio product while charging it in any battery  
charger.  
The extension cord is properly wired and in  
good electrical condition.  
The cord size is 18AWG for lengths up to 100  
feet and 16AWG for lengths up to 150 feet.  
Do not operate any battery charger if it has  
received a sharp blow, has been dropped, or  
has been damaged in any way; take it to a  
qualified service technician.  
Do not disassemble a battery charger; take it  
to a qualified service technician when service  
or repair is required. Incorrect reassembly  
may result in a risk of electric shock or fire.  
Maximum ambient temperature around the  
power supply or transformer of any battery  
charger should not exceed 40°C (104°F).  
The output power from the power supply or  
transformer must not exceed the rating given  
on the Desktop Dual-Pocket Charger.  
182  
MOTOROLA LIMITED  
WARRANTY  
PRODUCTS  
COVERED  
LENGTH OF  
COVERAGE  
Note: FOR IDEN SUBSCRIBER PRODUCTS,  
ACCESSORIES AND SOFTWARE  
PURCHASED IN THE UNITED STATES  
OR CANADA  
Products as defined  
above.  
One (1) year from the  
date of purchase by the  
first consumer  
purchaser of the  
product.  
What Does this Warranty Cover?  
Subject to the exclusions contained below,  
Motorola, Inc. warrants its Motorola iDEN Digital  
Mobile and Portable Handsets ("Products"),  
Motorola-branded or certified accessories sold for  
use with these Products ("Accessories") and  
Motorola software contained on CD-Roms or other  
tangible media and sold for use with these  
Products ("Software") to be free from defects in  
materials and workmanship under normal  
consumer usage for the period(s) outlined below.  
This limited warranty is a consumer's exclusive  
remedy, and applies as follows to new  
Products, Accessories and Software  
Accessories as  
defined above.  
One (1) year from the  
date of purchase by the  
first consumer  
purchaser of the  
product.  
Products or  
The balance of the  
Accessories that are original warranty or  
Repaired or Replaced. for ninety (90) days  
from the date returned  
to the consumer,  
whichever is longer.  
Software as defined  
Ninety (90) days from  
purchased by consumers in the United States  
or Canada, which are accompanied by this  
written warranty:  
above. Applies only to the date of purchase.  
physical defects in the  
media that embodies  
the copy of the software  
(e.g. CD-ROM, or  
floppy disk).  
183  
 
MOTOROLA LIMITED WARRANTY  
What is not covered? (Exclusions)  
Use of Non-Motorola Products and  
Accessories. Defects or damage that result from  
the use of Non-Motorola branded or certified  
Products, Accessories, Software or other  
peripheral equipment are excluded from coverage.  
Normal Wear and Tear. Periodic maintenance,  
repair and replacement of parts due to normal wear  
and tear are excluded from coverage.  
Ornamental Decorations. Ornamental  
decorations such as emblems, graphics,  
rhinestones, jewels, gemstones and their settings,  
and other decorative elements, are excluded from  
coverage.  
Unauthorized Service or Modification. Defects  
or damages resulting from service, testing,  
adjustment, installation, maintenance, alteration,  
including without limitation, software changes, or  
modification in any way by someone other than  
Motorola, or its authorized service centers, are  
excluded from coverage.  
Batteries. Only batteries whose fully charged  
capacity falls below 80% of their rated capacity and  
batteries that leak are covered by this limited  
warranty.  
Altered Products. Products or Accessories with  
(a) serial numbers or date tags that have been  
removed, altered or obliterated; (b) broken seals or  
that show evidence of tampering; (c) mismatched  
board serial numbers; or (d) nonconforming or  
non-Motorola housings, antennas, or parts, are  
excluded from coverage.  
Abuse & Misuse. Defects or damage that result  
from: (a) improper operation, storage, misuse or  
abuse, accident or neglect, such as physical  
damage (cracks, scratches, etc.) to the surface of  
the product resulting from misuse; (b) contact with  
liquid, water, rain, extreme humidity or heavy  
perspiration, sand, dirt or the like, extreme heat, or  
food; (c) use of the Products or Accessories for  
commercial purposes or subjecting the Product or  
Accessory to abnormal usage or conditions; or (d)  
other acts which are not the fault of Motorola, are  
excluded from coverage.  
Communication Services. Defects, damages, or  
the failure of Products, Accessories or Software  
due to any communication service or signal you  
may subscribe to or use with the Products,  
Accessories or Software is excluded from  
coverage.  
184  
Software Embodied in Physical Media. No  
warranty is made that the software will meet your  
requirements or will work in combination with any  
hardware or software applications provided by third  
parties, that the operation of the software products  
will be uninterrupted or error free, or that all defects  
in the software products will be corrected.  
How to Obtain Warranty Service or Other  
Information? To obtain service or information,  
please call:  
Motorola iDEN Customer Services  
1-800-453-0920 or 954-723-4910  
TTY-877-483-2840  
Software NOT Embodied in Physical Media.  
Software that is not embodied in physical media  
(e.g. software that is downloaded from the  
Or visit us online at  
http://www.motorola.com/iden/support  
You will receive instructions on how to ship the  
Products, Accessories or Software, at your  
expense, to a Motorola Authorized Repair Center.  
To obtain service, you must include: (a) a copy of  
your receipt, bill of sale or other comparable proof  
of purchase; (b) a written description of the  
problem; (c) the name of your service provider, if  
applicable; (d) the name and location of the  
installation facility (if applicable) and, most  
importantly; (e) your address and telephone  
number.  
internet), is provided "as is" and without warranty.  
Who is covered? This warranty extends only to  
the first consumer purchaser, and is not  
transferable.  
What will Motorola Do? Motorola, at its option,  
will at no charge repair, replace or refund the  
purchase price of any Products, Accessories or  
Software that does not conform to this warranty.  
We may use functionally equivalent  
reconditioned/refurbished/pre-owned or new  
Products, Accessories or parts. No data, software  
or applications added to your Product, Accessory  
or Software, including but not limited to personal  
contacts, games and ringer tones, will be  
reinstalled. To avoid losing such data, software  
and applications please create a back up prior to  
requesting service.  
What Other Limitations Are There? ANY  
IMPLIED WARRANTIES, INCLUDING WITHOUT  
LIMITATION THE IMPLIED WARRANTIES OF  
MERCHANTABILITY AND FITNESS FOR A  
PARTICULAR PURPOSE, SHALL BE LIMITED  
TO THE DURATION OF THIS LIMITED  
WARRANTY, OTHERWISE THE REPAIR,  
REPLACEMENT, OR REFUND AS PROVIDED  
UNDER THIS EXPRESS LIMITED WARRANTY IS  
185  
MOTOROLA LIMITED WARRANTY  
THE EXCLUSIVE REMEDY OF THE  
Laws in the United States and other countries  
preserve for Motorola certain exclusive rights for  
copyrighted Motorola software such as the  
exclusive rights to reproduce and distribute copies  
of the Motorola software. Motorola software may  
only be copied into, used in, and redistributed with,  
the Products associated with such Motorola  
software. No other use, including without limitation  
disassembly of such Motorola software or exercise  
of the exclusive rights reserved for Motorola, is  
permitted.  
CONSUMER, AND IS PROVIDED IN LIEU OF  
ALL OTHER WARRANTIES, EXPRESS OF  
IMPLIED. IN NO EVENT SHALL MOTOROLA BE  
LIABLE, WHETHER IN CONTRACT OR TORT  
(INCLUDING NEGLIGENCE) FOR DAMAGES IN  
EXCESS OF THE PURCHASE PRICE OF THE  
PRODUCT, ACCESSORY OR SOFTWARE, OR  
FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR  
CONSEQUENTIAL DAMAGES OF ANY KIND, OR  
LOSS OF REVENUE OR PROFITS, LOSS OF  
BUSINESS, LOSS OF INFORMATION OR DATA,  
SOFTWARE OR APPLICATIONS OR OTHER  
FINANCIAL LOSS ARISING OUT OF OR IN  
CONNECTION WITH THE ABILITY OR INABILITY  
TO USE THE PRODUCTS, ACCESSORIES OR  
SOFTWARE TO THE FULL EXTENT THESE  
DAMAGES MAY BE DISCLAIMED BY LAW.  
Some states and jurisdictions do not allow the  
limitation or exclusion of incidental or  
consequential damages, or limitation on the  
length of an implied warranty, so the above  
limitations or exclusions may not apply to you.  
This warranty gives you specific legal rights,  
and you may also have other rights that vary  
from state to state or from one jurisdiction to  
another.  
186  
Java and all other Java-based marks are  
Patent and Trademark  
Information  
trademarks or registered trademarks of Sun  
Microsystems, Inc. in the U.S. and other countries.  
All other product names or services mentioned in  
this manual are the property of their respective  
trademark owners.  
© 2005 Nextel Communications, Inc. Copying,  
distribution, or use without permission is strictly  
prohibited. NEXTEL®, the NEXTEL logo®,  
NEXTEL. Done.TM, DIRECT CONNECT®, GROUP  
CONNECTSM, INTERNATIONAL DIRECT  
CONNECTSM, NATIONWIDE DIRECT  
Software Copyright Notice  
The Motorola products described in this manual  
may include copyrighted Motorola and third party  
software stored in semiconductor memories or  
other media. Laws in the United States and other  
countries preserve for Motorola and third party  
software providers certain exclusive rights for  
copyrighted software, such as the exclusive rights  
to distribute or reproduce the copyrighted software.  
Accordingly, any copyrighted software contained in  
the Motorola products may not be modified,  
reverse-engineered, distributed, or reproduced in  
any manner to the extent allowed by law.  
Furthermore, the purchase of the Motorola  
products shall not be deemed to grant either  
directly or by implication, estoppel, or otherwise,  
any license under the copyrights, patents, or patent  
applications of Motorola or any third party software  
provider, except for the normal, non-exclusive,  
royalty-free license to use that arises by operation  
of law in the sale of a product.  
CONNECTSM, NEXTEL DIRECT SENDSM and  
NEXTEL WORLDWIDE® are service marks,  
trademarks, and/or registered trademarks owned  
by Nextel Communications, Inc.  
MOTOROLA, the Stylized M Logo and all other  
trademarks indicated as such herein are  
trademarks of Motorola, Inc. ® Reg. U.S. Pat. &  
Tm. Off. © 2005 Motorola, Inc. All rights reserved.  
Microsoft and Microsoft Internet Explorer are  
registered trademarks of Microsoft Corporation.  
T9 is a trademark owned by Tegic  
Communications.  
T9® Text Input Patent and Trademark Information  
This product is covered by U.S. Pat. 5,818,437,  
U.S. Pat. 5,953,541, U.S. Pat. 6,011,554 and other  
patents pending.  
187  
   
Index  
Baud rate 143  
emergency 34  
ending 30  
entering number 30  
from Contacts 31  
from Datebook 32  
from memo 52  
from MMS messages 96  
from recent calls 31, 41  
from SMS messages 102  
Group Connect 23, 141  
international 58  
making 22  
on hold 57  
phone calls 22  
receiving 30  
redialing 32, 140  
remote PTT 151  
Speed Dial 32  
Talkgroup 28  
TTY, see TTY calls  
Turbo Dial 32  
Index  
C
Numerics  
Call alerts 36  
deleting 37  
queue 36  
3-way calling 57  
A
receiving 36  
responding 36, 37  
sending 36  
sorting 37  
Accessories 19  
safety 181  
Airplane mode 7, 13, 139  
and power button 7  
settings 143  
turning on and off 139  
Alpha mode 43  
Antenna 19  
viewing 37  
Call filtering 147  
Call forwarding 53  
all calls 53  
missed calls 54  
off 54  
Call Timers 60  
Call Waiting 56  
off 56  
Attachments 94  
see also MMS messages,  
attachments  
B
Backlight 139, 140  
Battery  
Calls  
3-way 57  
answering automatically 140  
answering with any key 30,  
140  
care 6  
charging 5  
door 3  
inserting 4  
safety 180  
voice name 32  
Circuit data 61  
Clock 140  
Direct Connect 22, 33, 141  
188  
 
Contact information  
receiving 39, 111  
sending 110  
type 46  
viewing 47  
voice name 49  
Customer Care 21, 152  
receiving 8  
storing 23  
viewing 8  
Contacts 31, 46  
Direct Send  
contact information 110  
Groups 28  
My Info 110  
Display  
addressing MMS messages  
88  
capacity 50  
D
Datebook 32  
profiles 133  
DC/GC Options 141  
creating entries 48  
creating MMS messages 87  
deleting 50  
editing entries 49  
icons 46  
international numbers 51  
searching 47  
showing all entries 48  
backlight 139, 140  
contrast 138, 140  
options 10  
see also Direct Connect calls,  
Group Connect calls, and  
call alerts  
screen 9  
Dialing codes  
Drafts 82, 92  
non-emergency numbers 63  
telecommunications relay  
service 63  
see also MMS messages,  
drafts  
showing only Direct Connect  
icons 92  
Direct Connect  
see also Calls  
47  
E
SIM card 46  
storing fast 49  
storing from idle screen 49  
storing from Memo 49, 52  
storing from MMS messages  
97  
storing from recent calls 40,  
49  
international 22  
nationwide 22  
One Touch 33  
Email 47, 48, 61  
Emergency calls 34  
End key 2  
One Touch, setting 58  
Direct Connect number  
and Groups 26  
dialing 23  
F
Faxes  
receiving 61  
sending 61  
189  
Index  
Flip action 22, 30, 59  
making calls 25  
Inbox 82, 95  
receiving calls 26  
icons 95  
G
removing members 26  
sending with Direct Send 28  
settings 141  
starting with Direct Connect  
Numbers 26  
International Direct Connect 22  
International numbers 58  
calling 58  
GPS Enabled 120  
almanac data 125  
best results 123  
emergency calls 34, 121  
map software 127  
privacy options 126  
security 126  
viewing location 122  
GPS PIN 142  
GPS, see GPS Enabled  
Group Connect 23, 28  
storing 51  
J
storing faster 27  
Java applications  
deleting 115  
memory 113, 116  
H
Handset, see phone  
Headset 151  
K
I
Keypad 2  
Icons  
locking 18, 142  
Groups versus Talkgroups  
Contacts 46  
drafts 92  
Groups 12, 27  
Inbox 95  
sent items 93  
status 12  
L
24  
Language 140  
Lists, see menus  
settings 141  
Talkgroups 29  
Talkgroups, joining 28  
Groups  
M
Media center  
memory 113, 116  
Memo 52  
adding members 24  
call information 27  
creating 24  
deleting 26  
icons 12, 27  
Talkgroups 12  
text entry 43  
Idle screen 9  
creating MMS messages 87  
storing to Contacts 49  
calling from 52  
creating 52  
editing 52  
190  
storing to Contacts 49, 52  
viewing 52  
Memory  
MMS messages  
attachments 94, 98  
calls from 96  
My Info 108  
editing 108  
receiving 38, 111  
sending 109, 110  
viewing 108  
and media center 113, 116  
Java applications 113, 116  
MMS messages 70, 101  
pictures 107  
creating 82  
deleting 93, 95, 99, 101  
drafts 92  
embedded objects 94  
forwarding 92, 95  
going to website 97  
Inbox 95  
N
Nationwide Direct Connect 22  
Navigation key 2  
Nextel  
Customer Care 21, 152  
Terms and conditions 153  
Wireless Data Services 104  
Non-emergency numbers 63  
Numeric mode 45  
ring tones 69  
voice records 113  
Menu key 2, 10  
Menus 10  
locking 96  
context-sensitive 2, 10  
groups 24  
main menu 11  
memory 70, 101  
message center 94  
quick notes 88, 99  
receiving 93  
removing an inserted item 90  
replying 95  
sending 82, 92, 93  
sent items 92  
setting up 98  
Message center  
P
MMS messages 94  
retrieving messages 72  
Messages 70  
Packet data 61  
Passwords 142  
voice mail 75  
Patent information 187  
Pauses  
dialing 58  
storing 50  
Phone 1, 9  
see also voice mail, MMS  
messages, SMS messages  
notifications 71  
notifications, dismissing 71  
notifications, setting options  
71  
storing to Contacts 97  
Multimedia messages,see MMS  
messages  
Mute 34  
reading 102  
191  
Index  
active line 140  
PUK code 15  
memory 69  
flip action 22, 30, 59  
locking 142  
modem 61  
off 7  
on 7  
setting up 2  
off 67  
Q
saving from messages 98  
setting 67  
setting in Contacts 48, 68  
vibrate 67  
Quick notes 88, 99  
see also MMS messages,  
Quick notes  
R
viewing assigned 68  
Radio frequency 175  
Recent calls 31, 38, 41  
Pictures  
Ringer 137  
attaching to messages 90  
deleting from messages 98  
inserting in messages 89  
memory 107  
saving from messages 97, 98  
viewing 107  
see also Ring tones  
off 137  
addressing MMS messages  
88  
call alerts 38  
contact information 39  
creating MMS messages 87  
deleting 40  
display time 143  
storing to Contacts 40, 49  
viewing 39  
S
Safety 175  
accessory 181  
battery 180  
electromagnetic interference  
178  
Profiles 144  
call filtering 147  
changing settings 144  
creating 146  
Datebook 133  
deleting 146  
medical devices 178  
radio frequency 175  
Security 142  
Send key 2  
Sent items 82, 92  
Redialing 32, 140  
Ring tones 46, 67  
attaching to messages 90  
deleting 69  
editing 146  
switching 144  
temporary 145  
viewing 144  
see also MMS messages,  
sent items  
icons 93  
deleting from messages 98  
downloading 69  
inserting in messages 89  
192  
Settings 139  
resetting 143  
Shortcuts  
calls 28  
definition 28  
icons 12  
joining 28  
TTY calls 62  
baud rate 63  
making 62  
mode 62  
creating 149  
deleting 150  
editing 150  
using 149  
making calls 29  
receiving calls 29  
settings 141  
on 62  
TTY devices 63  
Turbo Dial 32  
SIM card 3, 13, 15  
Contacts 46  
inserting 16  
removing 17  
SIM PIN 13, 142  
changing 14  
requirement 13  
unblocking 14, 15  
SMS messages 102  
calling from 102  
Speakerphone 33  
Speed Dial 32, 47, 49  
Status messages 21  
Symbols mode 45  
turning off calls 29  
TDD/TTY devices 63  
Telecommunications relay  
service 63  
Terms and conditions 153  
Text and numeric messages  
see SMS messages  
Text display area 9  
Text entry 43  
V
Voice mail 73  
changing password 75  
greetings 76  
group lists 79  
Message center 73  
message forwarding 80  
playing messages 74  
receiving 73  
Alpha mode 43  
database 43, 44  
icons 43  
sending calls to 30, 73  
setting up 9, 74  
Voice name 32, 47  
creating 49  
Voice records 112  
attaching to messages 91  
creating 112  
mode 43  
Numeric mode 45  
Symbols mode 45  
Word mode 43  
T
T9 Text Input, see text entry  
Talkgroups 28  
Trademark information 187  
deleting 112  
193  
Index  
deleting from messages 98  
ordering plan 104  
web service 104  
Word mode 43  
inserting in messages 90  
labelling 112  
locking 113  
memory 113  
playing 112  
saving from messages 97, 98  
Volume, setting 137, 141  
W
Waits  
dialing 58  
storing 50  
Wireless data plan  
availability 104  
Wireless data services 104  
accessing 105  
address book 104  
demos 106  
downloads 104  
guides 106  
instant messaging 104  
MMS 104  
mobile email 104  
navigating 105  
194  

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