Getting Started
Battery Charging
Memory Card
• To charge the phone, connect
the phone’s power supply
to the phone’s mini-USB port
and plug into a wall outlet.
To Install Memory Card
• New batteries are not
fully charged
• Battery life depends on the
network, signal strength,
temperature, features, and
accessories.
• Open memory slot cover. Place finger nail on
bottom ridge of infrared port and lift rubber cover
from the memory slot.
The phone will show Charge Complete when finished
The phone can charge via a mini USB cable from
the phone to the computer USB port. However,
charge times vary for each computer manufacture.
Please contact the computer manufacture for the
USB charge rate.
• Insert memory card into exposed memory slot.
• Place memory card cover back in place and push
to close.
N O T E : If you install the memory card when the
phone is turned on, you might have to turn the
phone off and on again before you try to use the
card. Do not remove the memory card while the
phone is using or writing files on it.
N O T E : If battery has been completely drained, it
can not charge via the USB cable plugged into the
computer.
Phone
Center Key -
Selects menu
items
Thumb
Wheel
Right Soft key
Undo/Back
Key
Navigate
Turn on and
off and End
Calls
Left Soft Key
Make and
Answer Calls
(send key)
Back Key
Enter Key
Caps Key
Home Key
Alt Key
Voice Key
Camera Key
Microphone
Message Key Space Key
Basics
Turning Phone On
Opening Programs
• Press and hold the Power Key
O for 3-4 seconds to turn
phone on
• Press Start to access the list of programs the
phone has to offer
Locking Phone
• Press and hold the Home key
> Device lock
N O T E : Allow 40-50 seconds before the Home
Screen appears.
• Enter and confirm a password
• Press Done
Turning Power Off
Only numbers can be stored as
a password
• Press and hold the End key for 3-4 seconds to
turn phone off
TIP
Making a Call
• From the home screen, enter a phone number
and press N to make a call
Locking Keypad
• Press and hold the Home key
> Key lock
Thumb Wheel
Answering a Call
• Press N to answer a call
• Use the thumb wheel to scroll through menu
items and lists.
• Press the thumb wheel to select the
highlighted items in a list or menu
• Press O to end the call
Setting Date andTime
• Press Start > Settings > Clock and Alarm >
Date and Time
Basics
Changing between Uppercase, Lowercase,
and Caps Lock
Editing a Phonebook Entry
Press Start > Contacts > Contact Name >
Menu > Edit
• The phone has a Qwerty keypad similar to a
computer
Changing a RingerTone
• Press the Caps key
to change between
Press Start > Settings > Sounds
uppercase, lower case, and caps lock within a
text input mode
• On Ring tone, press Navigation key s left or
right to hear ringers
Hands Free Speaker
• Press Done to save the sound selected
• During a call, press the voice key
the speakerphone on.
to turn
Adjust Ringer Volume When Phone Rings
• From the Home screen > Profile > Menu
> Edit
Adding a Phonebook Entry
Press Start > Contacts > New
• Scroll down to Ring volume and adjust by
using the right/left keys
• Enter First Name and press Navigation key down
• Enter Last Name and press Navigation key down
• Enter Work, Mobile, Home, and E-mail
information. Also, you can assign Ringer and
Picture Caller ID to contact
Personalization
Synchronization
Changing a Wallpaper
Synchronization
Set a photo, picture, or animation as a wallpaper
(background) image
Two main ways to synchronize the Q phone.
It can by synchronized Over the Air (OTA), or
via a PC with a cable connection.
Press Start > Settings > Home Screen >
Background image
Synchronization the phone via OTA
• On Background image - press Navigation key
s left or right to select image
N O T E : You can synchronize your Motorola Q
with your company’s Microsoft Exchange Server.
Contact your system administrator for the required
e-mail set-up information, or see the Motorola Q
• Press Done when finished
Once you have verified the correct settings
with the IT Department. You can Synchronize
the phone either Over the Air (OTA) or with a
cable connection.
®
• Press Start > ActiveSync > Sync
N O T E : If you are out of network coverage, and the
Moto Q tries to synchronize three times according
to the schedule it is on, and it can not find a network,
the synchronization settings automatically will
revert to manual synchronization.
Synchronization
®
To set the synchronization schedule back to the
desired frequency, you need to change this under
‘Schedule’ in ActiveSync
• When finished, ActiveSync starts to
synchronize automatically with the phone.
Once synchronization completes, disconnect
the phone from the computer.
For additional information on troubleshooting for
Synchronization the phone and PC via a
cable connection
Synch with a Computer
®
®
• Once ActiveSync is installed on the PC,
Installing and Setting up ActiveSync
connect the phone to the computer and sync.
To synchronize information on the phone with a
PC, you must install Microsoft ActiveSync 4.1
®
• Turn the phone on
or above software on the computer.
• Connect the phone to the PC using a USB
cable
• If you do not have a CD-ROM, download the
®
latest ActiveSync software from the
®
• Open the ActiveSync icon on the PC
Microsoft Window Mobile website:
OTA Synchronization Troubleshooting
®
1. Install ActiveSync on the PC
If you are not receiving e-mails, you will need
to verify e-mail set-up, wireless network,
and/or e-mail platform settings. See the
Motorola Q support site for more information.
2. After setup is complete, connect the phone
to the PC. The Synch Setup Wizard
automatically starts.
3. Follow the on screen instruction to complete
the wizard
Email
Setting Up E-mail
• Select Attempt to obtain e-mail settings from
the Internet and select Next
• There are a few ways to set up e-mail to
the phone
N O T E : If the account is sets up successfully,
you will be prompted to send and receive
e-mail. If not, you must click Next and see
the next section.
Consumer E-mail (Hotmail, Yahoo, etc)
Corporate E-mail
Carrier Hosted E-mail
N O T E : For more information about e-mail
Consumer E-mail
Automatic E-mail Setup
Setting up Hotmail
• If you have Hotmail or Pocket MSN account
see Setting up Hotmail
Follow the next steps if you use the Hotmail or
MSN e-mail service.
Some e-mail providers allow for automatic
e-mail set up.
Press Start > Pocket MSN
• Select MSN Hotmail
Press Start > Messaging > Outlook E-mail
Select Menu > Options > New Account
• In E-mail address, enter the e-mail address
for the account
• In Your name, enter the display name for
e-mail messages
• In Password, enter the password for the
account
• In E-mail address, enter the e-mail address
for this account
• Select Next > Menu > Send and Receive
Email
Manual e-mail accounts settings
From the Home screen, press Start >
Messaging > Outlook E-mail > [e-mail account]
If you tried to automatically set up the account
and were prompted for detailed e-mail settings,
call your e-mail (internet) service provider for
information like: Domain, Server type, (POP3
or IMAP4), Account name, Incoming mail
server, Secure Sockets Layer, connections
requirements, and Outgoing mail server.
To return to the message list, press the
Back key <
TIP
Corporate E-mail (make title in Italic)
You can set up e-mail with your company’s
Microsoft Exchange Server. Contact your system
administrator for the required e-mail set-up
information, or see the Motorola Q support site.
www.motorola.com/support/Q
Press Start > Messaging > Outlook E-mail
Select Menu > Options > New Account
• In Your name, enter your display name for
e-mail messages
Carrier Hosted E-mail
• In E-mail address, enter the e-mail address
for the account
Please contact your operator, or access their
website in order to get information about their
hosted email solution, and it’s compatibility with
Windows Mobile(add trademark symbol -r) 5.0
enabled devices.
• Select Next
• Enter the information from the e-mail service
provider > Finish
®
Email
Connect with Bluetooth
Receiving and Reading Messages
When a message is received, the phone plays
an alert and displays New Message with a
message indicator such as R.
Headset
• The headset must be charged for two hours
prior to starting
• The headset must be paired with the phone
before it can be used. Please see the
Bluetooth Pairing Instructions that came with
the headset
To Read E-mail
To open the next message in the list form
within an open message, press the Navigation
key s to the right; to open the previous
message in the list, press the Navigation key
s to the left.
• Bluetooth must be turned On in the phone
Please See Following Steps
Turning Bluetooth Power On
Create and Send E-mail
Press Start > Bluetooth > Bluetooth Manager
> Settings > Status > Bluetooth On
Press Start > Messaging > Outlook > E-mail >
E-mail Account > New
• In To, Cc, and/or Bcc, enter e-mail address or
addresses. Insert a semicolon (;) between
multiple addresses
• Enter a subject in the Subject field
• Use the keypad to compose a message
• Press Send
®
Connect with Bluetooth
Messaging
Pair with Headset
Sending a Message
• Press Start > Messaging >Text Message > New
Before trying to pair the phone with a Bluetooth
headset, make sure the phone’s Bluetooth power
is on and the Bluetooth headset is on and in
pairing/bonding mode. Please refer to the instruc-
tions that was included with the Bluetooth headset
for information about pairing or bonding mode.
• Enter the phone number and press the down
arrow on the Navigation key s
• Type in message > Send
Taking and Sending a Picture
Press Start > Bluetooth > Bluetooth Manager >
Hands-free
• The phone searches for the device
• Select the device in which to pair the phone
• When prompted press the Yes or OK key to
pair with the device
• Press the Camera key e
• Point the camera lens at photo subject
• Press the Camera key e to take photo
• If necessary, enter the device pass key (0000)
> Done
• The picture is automatically saved and
displays in view finder
• Press Menu to see the picture options
• Select Delete to delete picture
• Select Send to send photo in a Message,
Outlook E-mail, or Multimedia Message
When successfully paired, the Bluetooth
indicator
shows in display
NOTE: More then one Bluetooth headset can
be paired with the phone. However, only one
headset can have an active connection to the
phone at any time.
Messaging
Media Player
®
Media Player
RecordingVideos
®
Use Windows Media Player 10.0 Mobile for
Smartphone to play digital audio and video files
that can be stored on the phone
Press Start > Windows Media
• Press the Camera key e > Menu > Video
• Press the Camera key e or the center
select key s to begin recording a video
• Press Stop to end recording
• Or press Pause to pause recording and
Resume to continue
• To play or pause a music or video file, press
Enter
To View Stored Videos
• To skip to the previous or next file, press the
Navigation key s left or right
N O T E : Videos are automatically stored in
the phone. To view: Press Start > Pictures
and Videos Select the video to view and
press Play
• To increase or decrease the volume, press
the Navigation key s up or down
Media Player
Download and copy Media files
Download files
You can copy or download media files from the
computer or internet onto the phone
To download files from the Internet to the
phone
• From the Home screen, press Start >
Internet Explorer
Copy files from the computer
N O T E : Activesync must be installed on the
computer
Open a web page
• Highlight the files, press the Select key >
Store
Connect the phone to the PC
• To view the picture or video from Start >
Pictures & Videos or File Manager
• On the PC, copy the files you want to transfer
to the phone
• In ActiveSync on the PC, click Explore and
double-click My Windows Mobile device
• Double-click Application Data
• Double-click Home, and paste that image into
the folder
• Resynch the phone and computer and then
view the picture or video from Start >
Pictures & Videos or File Manager
Accessories
™
®
®
™
RAZRWIRE Bluetooth
Bluetooth
miniSD Memory Card
Travel Charger
Eyewear
Headset H3
®
Vehicle Power Adapter
Carrying Case
Bluetooth Headset
One Touch Stereo
Headset
H700
®
®
Bluetooth Stereo
Bluetooth Wireless
Desktop Charger
Headset HT820
Car Kit IHF1000
No liability for certain damages. Except as prohibited by law, Microsoft shall have no
liability for any indirect, special, consequential or incidental damages arising from or
in connection with the use or performance of the software. This limitation shall apply
even if any remedy fails of its essential purpose. Screen images have been simulated.
*The features detailed here may be a network, subscription and SIM card or service
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark
Office. All other product or service names are the property of their respective owners.
Windows, Windows Mobile and the Windows Flag logo are trademarks or registered
trademarks of Microsoft Corporation in the United States and/or other countries.
© Motorola, Inc. 2006.
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