MOTONAV TN20 and TN30 software update
Download & installations instructions for Windows® PCs
The following instructions will walk you through the steps needed to download and install your
software update on the Motorola MOTONAV TN20 or TN30 GPS navigation device. There are
two basic steps for upgrading the software: (i) Download the software update to an SD memory
card; and (ii) upgrade the GPS navigation device. This procedure should only be used for
Windows® PCs.
If you have any questions regarding the upgrade procedure, or encounter any issues during the
upgrade process, or if you are using an Apple® Macintosh computer, please contact Motorola
Consumer Care at 1.866.289.6686.
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Before starting the download and upgrade procedure, please ensure
the following pre-upgrade requirements are satisfied:
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The MOTONAV GPS navigation device is fully charged.
You have a Personal or Laptop Computer running Windows® 2000, Windows® XP, or
Windows® Vista, and at least 50MB of free disk space to download the MOTONAV
software upgrade package.
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The WinZip utility is loaded on your Personal or Laptop Computer.
Note: A copy of WinZip can be downloaded from the Internet at
You have an empty, formatted standard SD memory card with 50 MB capacity or greater.
Note: If you have a micro SD memory card, a micro SD adapter is required.
In this case, you must first insert the micro SD memory card into the
adapter, as shown below.
Micro SD
Memory Card
Micro SD Card Adapter
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You have a standard SD memory card slot in your Personal or Laptop Computer, or a
USB SD card reader (shown below), or a Motorola Enhanced Mini USB data cable
(shown below). The data cable can be used to connect the MOTONAV GPS Navigation
Device to your Personal or Laptop Computer.
USB SD Card Reader
Enhanced Mini USB Data Cable
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GPS Navigation Device Upgrade Instructions
1. Ensure the MOTONAV GPS Navigation Device is fully charged.
2. Power-down the MOTONAV Device by holding the power button for at least 8 seconds,
until the charging LED indicator blinks.
3. Insert the SD memory card into the SD card slot of the MOTONAV GPS Navigation
Device.
Note: This step is not necessary if the memory card is already installed in your
MOTONAV GPS Navigation Device (option 3 was selected from Step 2 above).
4. Power-on the MOTONAV GPS Navigation Device. The software upgrade will begin
automatically. Select “Yes to All” if prompted.
5. The full upgrade process can take up to 15 minutes.
6. When the software upgrade is complete, the MOTONAV GPS navigation device will
automatically transition to either the “Map” screen or the “Language Settings” screen,
depending on the state of your device.
7. Remove the SD memory card from your MOTONAV GPS navigation device.
The software upgrade procedure is now complete. Your MOTONAV GPS navigation device
is ready for use.
If you experience any problems with this upgrade procedure, please contact Motorola
Consumer Care at 1.866.289.6686.
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