Motorola MOTO 68004061015 User Manual

TM  
MOTO  
EM330  
Getting Started Guide  
2
congratulations!  
The MOTO™ EM330 does it all. Use the music player or  
radio to listen to the newest, hottest songs. Or take  
photos and video clips and send them to your friends. All  
this while you’re still connected — take or make calls or  
exchange messages.  
We’ve crammed all of the main features of your phone  
into this handy guide and in a matter of minutes we’ll  
show you just how easy your phone is to use. So go on,  
check it out. Browse the menus and press  
s
to see  
more. You may be surprised at what you discover.  
If youd like even more information about how to use  
your new MOTO™ EM330, visit www.motorola.com/support/  
EM330  
.
Note: Before using the phone for the first  
time, review the Important Safety and Legal  
Information in the back of this guide.  
Periodically review this information so you  
remember how to safely use your phone.  
3
contents  
phone layout. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
menu map. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
let’s go . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
basics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
5
7
8
9
calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10  
contacts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13  
customise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14  
shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17  
messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18  
status indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . 20  
set up music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21  
get music. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23  
play music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28  
FM radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33  
photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34  
videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35  
®
Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36  
personal organiser . . . . . . . . . . . . . . . . . . . . . . . . . . 38  
USB & memory card . . . . . . . . . . . . . . . . . . . . . . . . 39  
web access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42  
security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43  
Legal and Safety Information . . . . . . . . . . . . . . . . . 44  
4
phone layout  
phone layout  
Right Soft Key  
Left Soft Key  
Music Key (phone open)  
Volume Keys  
Messages Key  
Power/End Key  
Call Key  
Smart Key (phone open)  
Music Key (phone closed)  
Microphone  
Mini USB Connector  
Charge your phone and  
connect to your PC.  
5
 
phone layout  
Camera Lens  
Battery Charging Indicator  
External Display  
Touch-Sensitive Keys  
Listen to music.  
6
menu map  
menu map  
L
q
Contacts  
1
WebAccess  
Start browser  
Web shortcut  
Go to URL  
Recent calls  
Received calls  
Dialled calls  
NotePad  
Web session  
Stored pages  
History  
Call times  
Data times  
Data volumes  
General setting  
j
Multimedia  
g
Messages  
Camera  
Pictures  
Sounds  
Create  
Inbox  
Draft  
Music  
Outbox  
FM radio  
Video Camera  
Videos  
Quick notes  
Voicemail  
Browser msgs  
Info services  
MMS templates  
R
Personalise  
Home screen  
Main menu  
Colour Setting  
Greeting  
m
T
Extras  
Calculator  
MyMenu  
Wallpaper  
Screensaver  
Quick dial  
Alarm clock  
Stop watch  
Chat *  
Dialling  
u Settings  
services*  
Calendar  
Phone Inspector  
* Network Dependent  
This is the standard main  
Games & Apps  
menu layout. Your phone’s  
menu may be different  
.
7
 
let’s go  
lets go  
2
1
3
SIM  
4
microSD  
5
7
6
removing the battery  
4H  
8
 
basics  
basics  
here’s a few essential basics:  
turn it on & off  
Press and hold  
P
for a few  
seconds to turn the phone on/off.  
menu navigation  
Press the centre key  
the Main Menu.  
s
to open  
Press the navigation key  
S
up,  
down, right or left to highlight a  
menu option.  
Press  
s
or Select to select the  
highlighted option.  
9
 
calls  
calls  
it’s good to talk  
make a call  
Enter a number and press  
N.  
answer a call  
When your phone rings or  
vibrates, press  
N.  
end a call  
Press  
P.  
redial a number  
1
From the home screen, press  
recently dialled calls.  
N
to see a list of  
2
Scroll to the entry you want to call and press  
N.  
10  
 
calls  
emergency calls  
To call an emergency number,  
enter the emergency number and  
press  
N
.
Your service provider programmes  
emergency phone numbers, (such  
as 999, 112 or 911), that you can call under any  
circumstances, even when your phone is locked.  
Emergency numbers vary by country. Your phone’s  
pre-programmed emergency number(s) may not work in  
all locations and sometimes an emergency call cannot be  
placed due to network, environmental or interference  
issues.  
go hands-free  
To turn the speaker on or off during a call,  
press sSpkr on or Spkr off  
.
Tip: Plug in an optional 3.5 mm wired or Bluetooth®  
headset to go hands-free.  
11  
calls  
in-call menu  
During a call you can access the in-call menu by pressing  
s
:
My tel. numbers - view your phone number.  
Mute or Unmute - silence your microphone.  
Hold or Unhold - hold the call.  
Use Bluetooth - turn Bluetooth on or off.  
New call - make another call.  
Contacts - access list of contacts.  
Dialled calls - view recently dialled calls.  
Received calls - view recently received calls.  
Messages - access your messages menu.  
12  
contacts  
contacts  
made a new friend?  
save a contact  
1
Enter the number on the home screen and press  
Store  
.
2
Enter the contact details and press Done  
.
call a contact  
1
2
3
Press  
Scroll to the entry.  
Press  
s
>
L Contacts.  
N
.
add a ringtone for a contact  
1
2
3
4
5
Press  
Scroll to the entry.  
Press Edit  
Press Sound and select a ringtone.  
Press Done  
s
>
L Contacts.  
s
>
.
.
13  
 
customise  
customise  
go ahead, add your personal touch...  
home screen shortcuts  
Find it:  
s
>
R Personalise  
>
Home screen  
>
Home keys  
options  
Icons  
Show or hide the home screen shortcut  
icons.  
Up,  
Down  
,
Choose the features that open when you  
Left  
,
Right  
press the navigation key (S) up, down,  
left or right in the home screen.  
Right soft key Choose the feature that opens when you  
press the right soft key.  
Smart key  
Choose the feature that opens when you  
press the smart key.  
14  
 
customise  
set wallpaper, screensaver  
& colour setting  
Change the wallpaper, screensaver and colour style to  
set the look and feel of your phone’s display.  
Find it:  
Colour Setting  
s
>
R Personalise  
>
Wallpaper, Screensaver or  
set ringtone & volume  
There are times when you want to hear your ringtone  
and there are times when you don’t.  
Find it:  
s
>
u Settings  
Choose from the pre-programmed styles, including Vibrate  
and Silent  
>
Ring style  
.
open to answer  
Answer your phone by opening the flip.  
Find it:  
to answer  
s
>
u Settings  
>
In-call setup  
>
Answer options  
>
Open  
15  
customise  
MyMenu  
Create a custom menu of your favourite phone features  
and tools.  
assign an item to MyMenu  
1
Press  
s
then scroll to a desired menu or submenu  
item. For example, if you want to assign the Messages  
menu to MyMenu, scroll to the messages icon (  
g) on  
the main menu.  
2
3
With the desired option highlighted, press and hold  
until the MyMenu confirmation appears, then  
select OK  
s
.
Press Done to accept the assigned key number or  
scroll to Key: and press Change to assign a different  
one.  
use MyMenu  
From the home screen, open the main menu then simply  
press the number key you assigned to the feature. For  
example, if you assigned Messages to  
2, press  
s
>
2.  
16  
shortcuts  
shortcuts  
some quick access shortcuts from the home  
screen  
options  
play music  
Press  
[
to activate the music  
(phone open)  
player.  
play music  
Press the external music key to  
(phone closed) activate the music player. You can  
use the touch-sensitive keys to  
control music.  
silence  
ringtone  
Press either side volume key when  
your phone rings.  
voicemail  
Press and hold  
Press  
Press and hold  
1.  
dialled calls  
N.  
change ring  
style  
#
to change  
between vibrate and the set ring  
style.  
phone  
Press  
S
up, down, left or right.  
shortcuts  
17  
 
messages  
messages  
sometimes it’s better 2 say it in a message  
create & send a message  
1
2
Press  
R
>
Create  
>
Create message.  
Select a message type and enter the message text  
(see page 19).  
3
4
To insert a picture, sound or other object, press Insert.  
When you finish the message, press OK. Choose one  
or more people to send to and press Send  
.
receive a message  
Press Read to read the message immediately or Exit to save  
it in your message inbox for viewing later.  
Find it:  
R
>
Inbox  
voicemail  
When you receive a voicemail message, your  
phone shows an indicator and New voicemail message  
Press Call to call your voicemail and follow the  
prompts.  
.
18  
 
messages  
enter text  
When you are in a text entry screen, press  
text entry modes:  
#
to switch  
tap (ì) - Standard method for entering text on your  
phone. Regular Tap method cycles through the  
letters and numbers of the key you press.  
iTAP™ (  
and predicts each word as you enter it. If the  
word is not correct, press right or left to  
j) - Combines your single key presses  
S
scroll through the possible combinations.  
tap extended (ab1) - Enter letters, numbers and  
symbols by pressing a key one or more times.  
Press  
Press  
*
1
to enter a space and move on the next word.  
to enter punctuation. Press to switch  
0
capitalisation modes if you need to (although in most  
cases this is done for you).  
To assign Primary or Secondary text entry mode:  
In a text entry screen, press  
Secondary setup  
s
>
Entry setup  
>
Primary setup or  
.
19  
 
status indicators  
status indicators  
to keep you updated at all times  
Status indicators can appear across the top of the home  
screen (your phone’s home screen may be different than  
the one shown):  
H
]
Battery Level  
Signal Strength  
02 Jun 2008  
GPRS Active  
Changes to  
Ring Style  
Bluetooth  
when connected.  
New Message  
WAP Active  
10:51am  
Active Line  
Roaming Active  
Music  
Contacts  
Some indicators can also appear on the external display  
(such as, signal strength, incoming call, new message,  
bluetooth and battery level).  
20  
 
set up music  
set up music  
when music is what you need...  
what music transfer tools  
do I need?  
To put music on your computer and then load it on your  
phone, you need:  
Microsoft™ WindowsXP™ or Windows Vista™  
PC  
USB data cable (may be sold separately).  
do I need a memory card?  
Your phone does have 20 MB of internal memory, but it  
also supports removable microSD memory cards with up  
to 2 GB capacity, allowing you to store much more data.  
Note: Motorola approved SanDisk cards are  
recommended for cards greater than 1 GB.  
See “USB & memory card” on page 39 for more  
information on memory cards.  
21  
 
set up music  
what music file formats can  
I play?  
Your phone can play many types of files: AAC,  
AAC+, eAAC+, MIDI, MP3, RA, WAV and WMA.  
do I need a USB cable?  
To load music from a computer to your phone, you must  
use a USB data cable, which may be sold separately from  
your phone.  
Note: If you have a removable memory card and a  
memory card reader, you don’t need a cable. See “PC to  
memory card reader” on page 26.  
what headphones can I  
use?  
Your phone has a 3.5 mm headset jack for wired stereo  
listening. Or, go wireless and use optional Bluetooth  
stereo headphones to listen to your music (see “use a  
headset or car kit” on page 36 for more information).  
22  
get music  
get music  
get your favourite songs...  
rip a CD  
Not literally — if you’re new to music, this means  
transferring music from an audio CD to your PC.  
To rip an audio CD on your PC, you need Windows Media  
Player version 10 or later. You can download Windows  
Media Player from www.microsoft.com  
.
1
On your computer, launch Windows™ Media  
Player.  
2
Insert an audio CD into your computers CD  
ROM drive.  
Note: Make sure you change the format to MP3,  
AAC, MIDI or WMA in the Rip Settings. (MP3 is the  
recommended format for best performance.)  
3
4
In the Windows Media Player window, click on the  
“Rip” tab.  
Highlight the songs you want to import and click  
“Rip Music.  
23  
 
get music  
The songs are imported to the Windows Media Player  
Library. Next, transfer the songs from your computer to  
your phone.  
transfer music to your  
phone  
Transfer files from a computer to your phone or  
removable memory card.  
PC to phone  
To load files from a PC to your phone, you need a USB  
cable.  
1
With a memory card inserted and your phone in the  
home screen, insert the USB cable in your phone  
and your Windows PC.  
Note: Your phone supports Microsoft™ Windows™  
XP™ and Windows Vista™. Other operating  
systems may not be compatible with your phone.  
24  
get music  
2
3
On your phone, press Yes to connect your phone as a  
storage device.  
Note: See “USB & memory card” on page 39 for  
more information on transferring music to your  
phone.  
Now that you’ve connected, use USB drag and  
drop to copy your music.  
Drag and drop  
1
Use the My Computer window to find Removable  
Device. The “picture, “video, “java” and “music”  
folders are automatically available.  
2
Drag and drop your music, photos, videos and other  
items that you want to copy into the “picture,  
“video, “java” and “music” folder.  
Note: You can select EM330 Mobile (internal  
memory) but your memory card has a lot more  
space for your music.  
3
When you’re done, use the Safely Remove  
Hardware feature on the computer to finish.  
25  
get music  
PC to memory card reader  
Insert your memory card into the card reader (you may  
first need to insert the card into an adapter that fits into  
the card reader). Then, insert the card reader into an  
available USB port on your computer.  
1
On your Windows PC, open “My Computer” and  
click on the “Removable Disk” icon to access your  
phone’s memory card.  
2
In the “Removable Disk” (memory card) window,  
create one or more folders for the files you will copy  
onto the memory card.  
A file name (including the path) must be less than  
255 characters. For example, if you copy songs into  
a folder you create that is named “MyMotoSongs,”  
the name of any song PLUS the name of the folder  
“MyMotoSongs” must be less than 255 characters.  
Warning: The “picture, “video, “java” and “music”  
folders are used by your phone. Do not delete  
these folders  
.
26  
 
get music  
3
4
Drag and drop desired files into a folder in the  
“Removable Disk” (memory card) window. Do not  
copy files to the main directory  
.
When finished, disconnect by clicking on the “Safely  
Remove Hardware” icon in the system tray on your  
computer screen, selecting “USB Mass Storage  
Device” and selecting “Stop”  
27  
play music  
play music  
listen to your favourite songs...  
Find it:  
[
Tip: Connect a stereo or Bluetooth® headset for high  
quality music playback.  
music player controls  
functions  
scroll through  
song list  
Before music playback, press  
up or down.  
S
play  
Press  
s
s
or Play.  
pause/resume Press  
.
fast forward  
next song  
rewind  
Press & hold  
Press right.  
Press & hold  
S
right.  
left.  
S
S
previous song  
turn off  
Press  
Press  
S
O
left.  
.
28  
 
play music  
Note: Press the side volume keys to change volume.  
touch-sensitive music keys  
Once the music player is displayed you can close the  
phone and control playback using the touch-sensitive  
keys on the external display.  
function  
play or pause  
next song  
last song  
Press  
Press  
Press  
y
z
x
playlists  
Find it:  
s
>
j Multimedia  
To create a new playlist press New playlist  
To edit an existing playlist, scroll to the playlist  
and press  
To play a playlist, scroll to the playlist and press  
Options > Play  
>
Music  
>
Playlists  
.
s
.
.
29  
play music  
music playlist options  
option  
Play  
Play a song or playlist.  
New playlist  
Delete Playlist  
Apply to Playlist  
Save Playlist As  
Add a new playlist.  
Remove an existing playlist.  
Add a song to an existing playlist.  
Save your current playlist as a  
different name.  
Rename  
Reorder  
Search  
Change the name of playlist.  
Change the order of your songs.  
Search for a song title or  
keyword.  
Music store  
Setup  
Open the music store.  
Change settings, such as,  
Auto repeat Shuffle and Equaliser.  
,
30  
play music  
option  
View free space  
Shows the Free  
,
Used, Total and Tracks  
on your storage device.  
wake up music player  
While the music player is active, your phone will  
conserve battery power by turning off the external  
display.  
To turn the external display back on, press anywhere on  
the external display.  
turn off music player  
To turn the music player off, press  
P.  
music player tips  
If you receive a call while playing music, the music  
pauses. You can Ignore the call and send the caller to  
voicemail or Answer the call. Music play resumes when  
you end the call.  
31  
play music  
To hide your music player while a song is playing, press  
Options  
>
Hide. While the music player is hidden, you can  
use other phone features. Using applications (such as  
games or FM radio) turns the music player off.  
You can also play music from the  
s
>
j Multimedia  
>
Music and Sounds menus, see your User Guide for details.  
32  
FM radio  
FM radio  
listen to your favourite news or music program  
Find it:  
s
>
j Multimedia FM radio  
>
To use the RDS FM radio, you need to connect a stereo  
headset to the 3.5 mm headset jack.  
Press  
S
left or right to change the frequency.  
Press the up or down volume keys on the side of  
the phone or press  
volume.  
S
up or down to adjust the  
Press Options  
>
Mute to mute the radio.  
use the radio presets  
1
Tune in the desired frequency by pressing  
right or press Options Scan to scan for all available  
radio stations. You can also use the keypad keys to  
enter a frequency by pressing Options Set frequency  
S
left or  
>
>
.
2
3
Press and hold a number key to save that number as  
the preset.  
To select the preset station, press the keypad  
number.  
33  
 
photos  
photos  
see it, capture it, send it!  
take & send a photo  
1
Press s> j Multimedia  
viewfinder.  
>
Camera to see the  
Press  
S
up/down  
to zoom in/out.  
Press  
S
left/right  
to adjust level of  
brightness.  
Viewfinder  
Used:0%  
Exit the  
camera  
mode.  
Take the photo.  
Capture  
Back  
Press  
s
centre key  
to view more options.  
2
Press Capture to take the photo.  
Press Store Send in message to send the photo in  
a message.  
Note: Before taking your photo, you can press  
open the pictures menu. From here you can access  
3
>
s
to  
features, such as Auto-timed capture Auto-Save and View free space.  
,
34  
 
videos  
videos  
see it, believe it, share it!  
record & send a video  
1
Press s> j Multimedia  
viewfinder.  
>
Video Camera to see the  
2
3
Press  
s
to start or pause recording.  
Press Stop (left soft key) to stop recording and open  
the Options menu:  
options  
Save  
Saves the video in the Videos menu.  
Discard  
Discard the video and return to  
viewfinder.  
Preview  
Send  
Play the video without saving.  
Send your video in a message or  
via Bluetooth®.  
35  
 
®
Bluetooth  
Bluetooth®  
lose the wires and go wireless  
Your phone supports Bluetooth wireless connections  
with audio devices, such as a hands-free headset or  
music system.  
Note: The use of wireless phones while driving may  
cause distraction. Discontinue a call if you can’t  
concentrate on driving. Additionally, the use of wireless  
devices and their accessories may be prohibited or  
restricted in certain areas. Always obey the laws and  
regulations on the use of these products.  
For maximum Bluetooth security, you should always  
connect Bluetooth devices in a safe, private  
environment.  
use a headset or car kit  
Before you try to connect your phone with a headset,  
car kit or other audio device, make sure the device is  
on and ready in pairing or bonding mode (see the user  
guide for the device).  
Find it:  
Audio devices  
s
>
u Settings  
>
Bluetooth Link  
>
36  
   
®
Bluetooth  
If Bluetooth is switched off, you will be prompted to turn  
it on. Your phone now lists the devices it finds within  
range:  
1
2
3
Scroll to a device in the list and press the  
centre key  
s
.
If necessary, press Yes or OK to connect to the  
device.  
If necessary, enter the device passkey (such as 0000  
)
and press OK  
When your phone is connected, the Bluetooth indicator  
is highlighted in the status bar and displayed on the  
.
O
external display of the phone.  
Shortcut: When your phone’s Bluetooth power is on,  
your phone can automatically connect to a hands-free  
device you have used before. Just turn on the device and  
move it near the phone. If the device doesn’t connect,  
turn it off and back on.  
37  
personal organiser  
personal organiser  
stay on top of things with these handy features  
add & view calendar event  
Find it:  
s
>
m Extras  
>
Calendar  
Scroll to the desired day and press  
s, then scroll to New  
and press Select to add or scroll to the event and press  
Select to view.  
Note: When an event reminder occurs, press  
s
to  
view it. Press Exit to dismiss it.  
set alarm  
Find it:  
s
>
m Extras  
>
Alarm clock  
Tip: To set the FM radio as your alarm select Alert  
>
Radio  
from the Alarm Method menu.  
calculator  
Find it:  
s
>
m Extras  
>
Calculator  
Note: To convert currency, enter your currency figure,  
press and select Exchange rate. Select Convert currency to  
s
calculate your new currency figure.  
38  
 
USB & memory card  
USB  
&
memory card  
connect your phone and PC, then drag & drop.  
format  
You need to format a memory card, using the phone  
,
before using it for the first time. This creates the  
necessary folders and ensures your phone can read the  
contents of the card. Your phone will prompt you if you  
need to format your memory card.  
Note: Your phone may not play MP3 files that have a bit  
rate higher than 320 kbps. If you try to download or play  
one of these files, your phone may display an error  
message or ask you to delete the file.  
Caution: Formatting the memory card erases all content  
on the card.  
drag & drop  
Note: Please download the USB charging driver onto  
.
39  
 
USB & memory card  
1
With a memory card inserted and your phone in the  
home screen, insert the USB cable in your phone  
and your Windows PC.  
Note: Your supports Microsoft™ Windows XP™ and  
Windows Vista™. Other operating systems may not  
be compatible with your phone.  
2
3
On your phone, press Yes to connect your phone as a  
storage device.  
Use the My Computer window to find Removable  
Disk (memory card) or EM330 Mobile (phone  
memory).  
Note: When your phone is plugged into a PC and is  
being used as a mass storage device, it cannot be  
used for anything else, including, making emergency  
calls. To restore the phone to normal use,  
disconnect it from the PC.  
4
Drag and drop your music, sounds, pictures, videos  
and other items that you want onto the memory  
card.  
A music, sound, picture or video file name (including  
the path) must be less than 255 characters.  
40  
USB & memory card  
For example, if you copy songs into a folder you  
create that is named “MySongs,” the name of any  
song file plus the name of the path  
“\sound\MySongs” must be less than 255  
characters.  
5
Use the Safely Remove Hardware feature to finish.  
41  
web access  
web access  
you don’t need a PC, surf the web with your phone  
Find it:  
s
>
1 WebAccess  
feature  
Start browser  
Web shortcut  
Open the Web browser.  
Access a preset shortcut to a  
Web page.  
Go to URL  
Web session  
Stored pages  
History  
Enter a Web page URL.  
Access a stored Web session.  
Access your stored pages.  
Access a list of recently viewed  
Web sites.  
General setting  
Clear history, reset cache, clear  
cookies or enable progressive  
downloads.  
42  
 
security  
security  
help to keep your phone secure  
codes & passwords  
Your phone’s four-digit unlock code is originally set to  
1234 or to the last four digits of your phone number. The  
six-digit security code is originally set to 000000  
To change a code or password  
u Settings Security New passwords  
.
:
Find it:  
s
>
>
>
lock & unlock phone  
You can lock your phone to keep others from using it.  
Find it:  
s
Automatic lock  
>
u Settings Security Phone lock Lock now or  
>
>
>
Enter the four-digit unlock code and press OK. Your phone  
first displays Phone locked and then shows Enter unlock code: until  
the next time you unlock your phone.  
To unlock your phone, enter your four-digit code and  
press OK  
.
43  
 
Legal and Safety Information  
Safety and General Information  
Safety and General Information  
This section contains important information on the safe and efficient  
operation of your mobile device. Read this information before using  
1
your mobile device.  
Exposure to Radio Frequency (RF) Energy  
Your mobile device contains a transmitter and receiver. When it is ON, it  
receives and transmits RF energy. When you communicate using your  
mobile device, the system handling your call controls the power level at  
which your mobile device transmits.  
Your Motorola mobile device is designed to comply with local regulatory  
requirements in your country concerning exposure of human beings to RF  
energy.  
Operational Precautions  
For optimal mobile device performance and to be sure that human  
exposure to RF energy does not exceed the guidelines set forth in the  
relevant standards, always follow these instructions and precautions.  
External Antenna Care  
If your mobile device has an external antenna, use only a  
Motorola-supplied or approved replacement antenna. Use of antennas,  
modifications or attachments could damage the mobile device and/or may  
result in your device not complying with local regulatory requirements in  
your country.  
1
The information provided in this document supersedes the general safety information in user’s  
guides published prior to May 1, 2007.  
44  
 
DO NOT hold the external antenna when the mobile device is IN USE.  
Holding the external antenna affects call quality and may cause the mobile  
device to operate at a higher power level than needed.  
Product Operation  
When placing or receiving a phone call, hold your mobile device just like  
you would a landline phone.  
If you wear the mobile device on your body, always place the mobile device  
in a Motorola-supplied or approved clip, holder, holster, case or body  
harness. If you do not use a body-worn accessory supplied or approved by  
Motorola - or if you hang your mobile device from a lanyard around your  
neck - keep the mobile device and its antenna at least 2.5 centimetres  
(1 inch) from your body when transmitting.  
When using any data feature of the mobile device, with or without an  
accessory cable, position the mobile device and its antenna at least  
2.5 centimetres (1 inch) from your body.  
Using accessories not supplied or approved by Motorola may cause your  
mobile device to exceed RF energy exposure guidelines. For a list of  
Motorola-supplied or approved accessories, visit our web site at:  
.
RF Energy Interference/Compatibility  
Nearly every electronic device is subject to RF energy interference from  
external sources if inadequately shielded, designed or otherwise  
configured for RF energy compatibility. In some circumstances your mobile  
device may cause interference with other devices.  
Follow Instructions to Avoid Interference Problems  
Turn off your mobile device in any location where posted notices instruct  
you to do so.  
In an aircraft, turn off your mobile device whenever instructed to do so by  
airline staff. If your mobile device offers an airplane mode or similar  
feature, consult airline staff about using it in-flight.  
45  
Implantable Medical Devices  
If you have an implantable medical device, such as a pacemaker or  
defibrillator, consult your doctor before using this mobile device.  
Persons with implantable medical devices should observe the following  
precautions:  
ALWAYS keep the mobile device more than 20 centimetres (8 inches) from  
the implantable medical device when the mobile device is turned ON.  
DO NOT carry the mobile device in the breast pocket.  
Use the ear opposite the implantable medical device to minimise the  
potential for interference.  
Turn OFF the mobile device immediately if you have any reason to  
suspect that interference is taking place.  
Read and follow the directions from the manufacturer of your implantable  
medical device. If you have any questions about using your mobile device  
with your implantable medical device, consult your health care provider.  
Driving Precautions  
Check the laws and regulations on the use of mobile devices in the area  
where you drive. Always obey them.  
When using your mobile device while driving, please:  
Give full attention to driving and to the road. Using a mobile device may  
be distracting. Discontinue use if you cannot concentrate on driving.  
Use hands-free operation, if available.  
Pull off the road and park before making or answering a call if driving  
conditions so require.  
Do not place a mobile device in the airbag deployment area.  
Responsible driving practices can be found in the “Smart Practices While  
Driving” section at the end of this guide and/or at the Motorola web site:  
.
Note: The use of wireless phones while driving may cause distraction.  
Discontinue a call if you can't concentrate on driving. Additionally, the use  
of wireless devices and their accessories may be prohibited or restricted in  
certain areas. Always obey the laws and regulations on the use of these  
products.  
46  
Operational Warnings  
Obey all posted signs when using mobile devices in public areas.  
Potentially Explosive Atmospheres  
Areas with potentially explosive atmospheres are often but not always  
posted and can include fuelling areas such as below decks on boats, fuel  
or chemical transfer or storage facilities or areas where the air contains  
chemicals or particles, such as grain, dust or metal powders.  
When you are in such an area, turn off your mobile device and do not  
remove, install or charge batteries. In such areas, sparks can occur and  
cause an explosion or fire.  
Symbol Key  
Your battery, charger or mobile device may contain symbols, defined as  
follows:  
Symbol  
Definition  
Important safety information follows.  
032374o  
Do not dispose of your battery or mobile device in a  
fire.  
Your battery or mobile device may require recycling  
in accordance with local laws. Contact your local  
regulatory authorities for more information.  
032375o  
Do not throw your battery or mobile device in a  
rubbish bin.  
47  
Symbol  
Definition  
Your mobile device contains an internal lithium ion  
battery.  
Li Ion BATT  
032378o  
Do not let your battery, charger or mobile device get  
wet.  
Listening at full volume to music or voice through a  
headset may damage your hearing.  
Batteries and Chargers  
Caution: Improper treatment or use of batteries may present a  
danger of fire, explosion, leakage or other hazard. For more  
information, see the "Battery Use & Battery Safety" section in this  
user's Guide.  
Choking Hazards  
Your mobile device or its accessories may include detachable parts, which  
may present a choking hazard to small children. Keep your mobile device  
and its accessories away from small children.  
Glass Parts  
Some parts of your mobile device may be made of glass. This glass could  
break if the product is dropped on a hard surface or receives a substantial  
impact. If glass breaks, do not touch or attempt to remove. Stop using your  
mobile device until the glass is replaced by a qualified service centre.  
48  
Seizures/Blackouts  
Some people may be susceptible to epileptic seizures or blackouts when  
exposed to flashing lights, such as when playing video games. These may  
occur even if a person has never had a previous seizure or blackout.  
If you have experienced seizures or blackouts or if you have a family history  
of such occurrences, please consult with your doctor before playing video  
games or enabling a flashing-lights feature (if available) on your mobile  
device.  
Discontinue use and consult a doctor if any of the following symptoms  
occur: convulsion, eye or muscle twitching, loss of awareness, involuntary  
movements or disorientation. It is always a good idea to hold the screen  
away from your eyes, leave the lights on in the room, take a 15-minute  
break every hour and stop use if you are very tired.  
Caution About High Volume Usage  
Listening at full volume to music or voice through a headset  
may damage your hearing.  
Repetitive Motion  
When you repetitively perform actions such as pressing keys or entering  
finger-written characters, you may experience occasional discomfort in your  
hands, arms, shoulders, neck or other parts of your body. If you continue to  
have discomfort during or after such use, stop use and see a doctor.  
49  
FCC Notice to Users  
FCC Notice  
The following statement applies to all products that have received  
FCC approval. Applicable products bear the FCC logo, and/or an  
FCC ID in the format FCC-ID:xxxxxx on the product label.  
Motorola has not approved any changes or modifications to this device by  
the user. Any changes or modifications could void the user’s authority to  
operate the equipment. See 47 CFR Sec. 15.21.  
This device complies with part 15 of the FCC Rules. Operation is subject to  
the following two conditions: (1) This device may not cause harmful  
interference, and (2) this device must accept any interference received,  
including interference that may cause undesired operation. See 47 CFR  
Sec. 15.19(3).  
This equipment has been tested and found to comply with the limits for a  
Class B digital device, pursuant to part 15 of the FCC Rules. These limits  
are designed to provide reasonable protection against harmful interference  
in a residential installation. This equipment generates, uses and can  
radiate radio frequency energy and, if not installed and used in accordance  
with the instructions, may cause harmful interference to radio  
communications. However, there is no guarantee that interference will not  
occur in a particular installation. If this equipment does cause harmful  
interference to radio or television reception, which can be determined by  
turning the equipment off and on, the user is encouraged to try to correct  
the interference by one or more of the following measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and the receiver.  
Connect the equipment to an outlet on a circuit different from that to  
which the receiver is connected.  
Consult the dealer or an experienced radio/TV technician for help.  
50  
Use and Care  
Use and Care  
To care for your Motorola phone, please keep it away from  
liquids of any kind  
Don’t expose your phone to water, rain, extreme  
humidity, sweat or other moisture. If it does get wet,  
don’t try to accelerate drying with the use of an oven or  
dryer, as this may damage the phone.  
extreme heat or cold  
Avoid temperatures below 0°C/32°F or above 45°C/  
113°F.  
microwaves  
Don’t try to dry your phone in a microwave oven.  
dust and dirt  
Don’t expose your phone to dust, dirt, sand, food or  
other inappropriate materials.  
cleaning solutions  
To clean your phone, use only a dry soft cloth. Do not  
use alcohol or other cleaning solutions.  
the ground  
Don’t drop your phone.  
51  
European Union Directives  
Conformance Statement  
EU Conformance  
Hereby, Motorola declares that this product is in  
compliance with:  
The essential requirements and other relevant provisions of Directive  
1999/5/EC  
All other relevant EU Directives  
Product  
Approval  
Number  
The above gives an example of a typical Product Approval Number.  
You can view your product’s Declaration of Conformity (DoC) to Directive  
DoC, enter the product Approval Number from your product’s label in the  
“Search” bar on the Web site.  
52  
OPEN SOURCE SOFTWARE  
INFORMATION  
OSS Information  
This Motorola mobile device may contain portions of UCL RTP STACK open  
source software package.  
Copyright (c) 1998-2000 University College London  
All rights reserved.  
Redistribution and use in source and binary forms, with or without  
modification, is permitted provided that the following conditions are met:  
1. Redistributions of source code must retain the above copyright notice,  
this list of conditions and the following disclaimer.  
2. Redistributions in binary form must reproduce the above copyright  
notice, this list of conditions and the following disclaimer in the  
documentation and/or other materials provided with the distribution.  
3. All advertising materials mentioning features or use of this software  
must display the following acknowledgement:  
This product includes software developed by the Computer Science  
Department at University College London.  
4. Neither the name of the University nor of the Department may be used  
to endorse or promote products derived from this software without  
specific prior written permission.  
THIS SOFTWARE IS PROVIDED BY THE AUTHORS AND CONTRIBUTORS  
“AS IS” AND ANY EXPRESSED OR IMPLIED WARRANTIES, INCLUDING,  
BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY  
AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO  
EVENT SHALL THE AUTHORS OR CONTRIBUTORS BE LIABLE FOR ANY  
DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR  
CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO,  
PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE,  
53  
DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED  
AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT  
LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING  
IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF  
THE POSSIBILITY OF SUCH DAMAGE.  
This Motorola mobile device may contain portions of EXPATH - XML  
PARSER TOOLKIT open source software package.  
Copyright (c) 1998, 1999, 2000 Thai Open Source Software Center Ltd  
Permission is hereby granted, free of charge, to any person obtaining a  
copy of this software and associated documentation files (the "Software"),  
to deal in the Software without restriction, including without limitation the  
rights to use, copy, modify, merge, publish, distribute, sublicense, and/or  
sell copies of the Software, and to permit persons to whom the Software is  
furnished to do so, subject to the following conditions:  
The above copyright notice and this permission notice shall be included in  
all copies or substantial portions of the Software.  
THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY  
KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE  
WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR  
PURPOSE AND NONINFRINGEMENT.  
IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE  
FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN  
ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF  
OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER  
DEALINGS IN THE SOFTWARE.  
54  
Caring for the Environment by  
Recycling  
This symbol on a Motorola product means the product should  
not be disposed of with household waste.  
Disposal of your Mobile Device and  
Accessories  
Please do not dispose of mobile devices or electrical accessories (such as  
chargers, headsets or batteries) with your household waste. These items  
should be disposed of in accordance with the national collection and  
recycling schemes operated by your local or regional authority.  
Alternatively, you may return unwanted mobile devices and electrical  
accessories to any Motorola Approved Service Centre in your region.  
Details of Motorola approved national recycling schemes and further  
information on Motorola recycling activities can be found at:  
.
Disposal of your Mobile Device Packaging  
and User's Guide  
Product packaging and user's guides should only be disposed of in  
accordance with national collection and recycling requirements. Please  
contact your regional authorities for more details.  
55  
Battery Use & Safety  
IMPORTANT: HANDLE AND STORE BATTERIES PROPERLY TO  
AVOID INJURY OR DAMAGE. Most battery issues arise from improper  
handling of batteries, and particularly from the continued use of damaged  
batteries.  
DON’Ts  
Don’t disassemble, crush, puncture, shred, or otherwise  
attempt to change the form of your battery.  
Don’t let the phone or battery come in contact with water.  
Water can get into the phone’s circuits, leading to corrosion. If  
the phone and/or battery get wet, have them checked by your  
carrier or contact Motorola, even if they appear to be working  
properly.  
Don’t allow the battery to touch metal objects. If metal  
objects, such as jewelry, stay in prolonged contact with the  
battery contact points, the battery could become very hot.  
Don’t place your battery near a heat source. Excessive heat  
can damage the phone or the battery. High temperatures can  
cause the battery to swell, leak, or malfunction. Therefore:  
Do not dry a wet or damp battery with an appliance or heat  
source, such as a hair dryer or microwave oven.  
Avoid leaving your phone in your car in high temperatures.  
DOs  
Do avoid dropping the battery or phone. Dropping these  
items, especially on a hard surface, can potentially cause  
damage.  
Do contact your service provider or Motorola if your  
phone or battery has been damaged from dropping or high  
temperatures.  
56  
IMPORTANT: USE MOTOROLA ORIGINAL PRODUCTS FOR QUALITY  
ASSURANCE AND SAFEGUARDS. To aid consumers in identifying  
authentic Motorola batteries from non-original or counterfeit batteries  
(that may not have adequate safety protection), Motorola provides  
holograms on its batteries. Consumers should confirm that any battery they  
purchase has a “Motorola Original” hologram.  
Motorola recommends you always use Motorola-branded batteries  
and chargers. Motorola mobile devices are designed to work with  
Motorola batteries. If you see a message on your display such as Invalid  
Battery or Unable to Charge, take the following steps:  
Remove the battery and inspect it to confirm that it has a  
“Motorola Original” hologram;  
If there is no hologram, the battery is not a Motorola battery;  
If there is a hologram, replace the battery and retry charging it;  
If the message remains, contact a Motorola Authorized Service  
Center.  
Important: Motorola’s warranty does not cover damage to the phone  
caused by non-Motorola batteries and/or chargers.  
Warning: Use of a non-Motorola battery or charger may present a risk of  
fire, explosion, leakage, or other hazard.  
PROPER AND SAFE BATTERY DISPOSAL AND RECYCLING  
Proper battery disposal is not only important for safety, it benefits the  
environment. Consumers may recycle their used batteries in many retail or  
service provider locations. Additional information on proper disposal and  
recycling may be found on the Web:  
www.rbrc.org/call2recycle/ (in English only)  
Disposal: Promptly dispose of used batteries in accordance  
with local regulations. Contact your local recycling center or  
national recycling organizations for more information on how to  
dispose of batteries.  
Warning: Never dispose of batteries in a fire because they may explode.  
57  
Specific Absorption Rate Data  
SAR Data  
This model meets international guidelines for exposure to radio  
waves  
.
Your mobile device is a radio transmitter and receiver. It is designed not to  
exceed the limits for exposure to radio waves recommended by  
international guidelines. These guidelines were developed by the  
independent scientific organization ICNIRP and include safety margins  
designed to assure the protection of all persons, regardless of age and  
health.  
The guidelines use a unit of measurement known as the  
Specific Absorption Rate, or SAR. The ICNIRP SAR limit for mobiles  
devices used by the general public is 2 W/kg and the highest SAR value for  
this device when tested at the ear was 0.8 W/kg.1  
As mobile devices offer a range of functions, they can be used in other  
positions, such as on the body as described in this user guide.2 In this case,  
the highest tested SAR value is 0.31 W/kg.1  
As SAR is measured utilising the device’s highest transmitting power, the  
actual SAR of this device while operating is typically below that indicated  
above. This is due to automatic changes to the power level of the device to  
ensure it only uses the minimum level required to reach the network.  
1
The tests are carried out in accordance with international guidelines for testing.  
The limit incorporates a substantial margin for safety to give additional  
protection for the public and to account for any variations in measurements.  
Additional related information includes the Motorola testing protocol,  
assessment procedure, and measurement uncertainty range for this product.  
2
Please see the Safety and General Information section about body worn  
operation.  
58  
While there may be differences between the SAR levels of various phones  
and at various positions, they all meet the governmental requirements for  
safe exposure. Please note that improvements to this product model could  
cause differences in the SAR value for later products; in all cases, products  
are designed to be within the guidelines.  
The World Health Organization has stated that present scientific  
information does not indicate the need for any special precautions for the  
use of mobile devices. They note that if you want to reduce your exposure  
then you can do so by limiting the length of calls or using a “hands-free”  
device to keep the mobile phone away from the head and body.  
Additional Information can be found on the websites of the World Health  
Organization (http://www.who.int/emf) or Motorola, Inc.  
Information from the World Health  
Organization  
WHO Information  
Present scientific information does not indicate the need for any special  
precautions for the use of mobile phones. If you are concerned, you may  
want to limit your own or your children’s RF exposure by limiting the length  
of calls or by using handsfree devices to keep mobile phones away from  
your head and body.  
Source: WHO Fact Sheet 193  
Further information:  
59  
Privacy and Data Security  
Privacy and Data Security  
Motorola understands that privacy and data security are important to  
everyone. Given that some features of your mobile device may affect your  
privacy or data security, please follow these recommendations to enhance  
protection of your information:  
Monitor access—Keep your mobile device with you and do not leave  
it where others may have unmonitored access. Lock your device's  
keypad where this feature is available.  
Keep software up to date—If Motorola or a software/application  
vendor releases a patch or software fix for your mobile device which  
updates the device's security, install it as soon as possible.  
Erase before recycling—Delete personal information or data from  
your mobile device prior to disposing of it or turning it in for recycling.  
For step-by-step instructions on how to delete all personal information  
from your device, see the section entitled "master clear" or "delete  
data" in this user's guide.  
Note: For information on backing up your mobile device data before  
erasing it, go to www.motorola.com and then navigate to the  
"downloads" section of the consumer web page for "Motorola Backup"  
or "Motorola Phone Tools."  
Understanding AGPS—In order to comply with the emergency caller  
location requirements of Ofcom, certain Motorola mobile devices  
incorporate Assisted Global Positioning System (AGPS) technology.  
AGPS technology also can be used in non-emergency applications to  
track and monitor a user's location, for example, to provide driving  
directions. Users who prefer not to permit such tracking and monitoring  
should avoid using such applications.  
If you have further questions regarding how use of your mobile device may  
impact your privacy or data security, please contact Motorola at  
[email protected], or contact your service provider  
.
60  
Smart practices while driving  
Driving Safety  
Drive Safe, Call Smart SM  
Check the laws and regulations on the use of mobile devices and  
their accessories in the areas where you drive. Always obey them.  
The use of these devices may be prohibited or restricted in certain  
areas. Go to www.motorola.com/callsmart for more information.  
Your mobile device lets you communicate by voice and data, almost any-  
where, anytime, wherever wireless service is available and safe conditions  
allow. When driving a car, driving is your first responsibility. If you choose  
to use your mobile device while driving, remember the following tips:  
Get to know your Motorola mobile device and its features such  
as speed dial and redial. If available, these features help you to  
place your call without taking your attention off the road.  
When available, use a hands-free device. If  
possible, add an additional layer of convenience to  
your mobile device with one of the many Motorola  
Original hands-free accessories available today.  
Position your mobile device within easy reach.  
Be able to access your mobile device without removing  
your eyes from the road. If you receive an incoming call at an  
inconvenient time, if possible, let your voice mail answer it for you.  
Let the person you are speaking with know you are driving; if  
necessary, suspend the call in heavy traffic or hazardous  
weather conditions. Rain, sleet, snow, ice, and even heavy traffic can  
be hazardous.  
Do not take notes or look up phone numbers while driving.  
Jotting down a “to do” list or going through your address book takes  
attention away from your primary responsibility—driving safely.  
61  
Dial sensibly and assess the traffic; if possible, place calls  
when your car is not moving or before pulling into traffic. If you  
must make a call while moving, dial only a few numbers, check the road  
and your mirrors, then continue.  
Do not engage in stressful or emotional conversations that may  
be distracting. Make people you are talking with aware you are  
driving and suspend conversations that can divert your attention away  
from the road.  
Use your mobile device to call for help. Dial 999 or other local  
emergency number in the case of fire, traffic accident, or medical  
emergencies.1  
Use your mobile device to help others in emergencies. If you see  
a road accident, crime in progress, or other serious emergency where  
lives are in danger, call 999 or other local emergency number, as you  
would want others to do for you.1  
Call roadside assistance or a special non-emergency wireless  
assistance number when necessary. If you see a broken-down  
vehicle posing no serious hazard, a broken traffic signal, a minor traffic  
accident where no one appears injured, or a vehicle you know to be  
stolen, call roadside assistance or other special non-emergency  
wireless number.1  
1
Wherever wireless phone service is available.  
62  
Certain mobile phone features are dependent on the capabilities and  
settings of your service providers network. Additionally, certain  
features may not be activated by your service provider, and/or the  
providers network settings may limit the feature’s functionality.  
Always contact your service provider about feature availability and  
functionality. All features, functionality, and other product  
specifications, as well as the information contained in this user’s  
guide are based upon the latest available information and are  
believed to be accurate at the time of printing. Motorola reserves the  
right to change or modify any information or specifications without  
notice or obligation.  
MOTOROLA and the Stylized M Logo are registered in the US Patent &  
Trademark Office. The Bluetooth trademarks are owned by their  
proprietor and used by Motorola, Inc. under license. Java and all other  
Java-based marks are trademarks or registered trademarks of Sun  
Microsystems, Inc. in the U.S. and other countries. Microsoft and  
Windows are registered trademarks of Microsoft Corporation; and  
Windows XP and Windows Media are trademarks of Microsoft  
Corporation. Macintosh is a registered trademark of Apple Computer,  
Inc. All other product or service names are the property of their  
respective owners.  
Alliance, Inc.  
is a Certification Mark of the Wireless Fidelity  
© 2008 Motorola, Inc. All rights reserved.  
Caution: Changes or modifications made in the radio phone, not expressly  
approved by Motorola, will void the user’s authority to operate the  
equipment.  
63  
Software Copyright Notice  
The Motorola products described in this manual may include copyrighted  
Motorola and third-party software stored in semiconductor memories or  
other media. Laws in the United States and other countries preserve for  
Motorola and third-party software providers certain exclusive rights for  
copyrighted software, such as the exclusive rights to distribute or  
reproduce the copyrighted software. Accordingly, any copyrighted software  
contained in the Motorola products may not be modified,  
reverse-engineered, distributed or reproduced in any manner to the extent  
allowed by law. Furthermore, the purchase of the Motorola products shall  
not be deemed to grant either directly or by implication, estoppel or  
otherwise, any license under the copyrights, patents or patent applications  
of Motorola or any third-party software provider, except for the normal,  
non-exclusive, royalty-free license to use that arises by operation of law in  
the sale of a product.  
64  
Warranty section  
Warranty  
Motorola guarantees to you, the original purchaser, the Personal  
Communicator and accessories which you have purchased from an  
authorised Motorola dealer (the "Products"), to be in conformance with the  
applicable Motorola specifications current at the time of manufacture for a  
term of 1 year from date of purchase of the Product(s) (Warranty Term).  
You must inform Motorola of the lack of conformity to the applicable  
specifications of any of the Products within a period of two (2) months from  
the date on which you detect a defect in material, workmanship or lack of  
conformity and in any event within a term not to exceed the Warranty  
Term, and must immediately submit the Product for service to Motorola's  
Authorised Repair or Service Centre. Motorola shall not be bound by  
Product related statements not directly made by Motorola nor any  
warranty obligations applicable to the seller.  
A list of the Motorola Call Centre numbers is enclosed with this Product.  
During the Warranty term, Motorola will, at its discretion and without  
extra charge, as your exclusive remedy, repair or replace your Product  
which does not comply with this warranty; or failing this, to reimburse the  
price of the Product but reduced to take into account the use you have had  
of the Product since it was delivered. This warranty will expire at the end  
of the Warranty Term.  
This is the complete and exclusive warranty for a Motorola Personal  
Communicator and accessories and in lieu of all other warranties, terms  
and conditions, whether express or implied.  
Where you purchase the product other than as a consumer, Motorola  
disclaims all other warranties, terms and conditions express or implied,  
such as fitness for purpose and satisfactory quality.  
65  
In no event shall Motorola be liable for damages nor loss of data in excess  
of the purchase price nor for any incidental special or consequential  
damages1 arising out of the use or inability to use the Product, to the full  
extent such may be disclaimed by law.  
This Warranty does not affect any statutory rights that you may have if you  
are a consumer, such as a warranty of satisfactory quality and fit for the  
purpose for which products of the same type are normally used under  
normal use and service, nor any rights against the seller of the Products  
arising from your purchase and sales contract.  
In no event shall Motorola be liable for damages nor loss of data in excess  
of the purchase price nor for any incidental special or consequential  
damages2 arising out of the use or inability to use the Product, to the full  
extent such may be disclaimed by law.  
HOW TO GET WARRANTY SERVICE?  
In most cases the authorised Motorola dealer which sold and/or installed  
your Motorola Personal Communicator and original accessories will honour  
a warranty claim and/or provide warranty service. Alternatively, for further  
information on how to get warranty service, please contact either the  
customer service department of your service provider or Motorola's call  
centre at (GB) +44 (0) 870 9010 555, (BE) +32 (0) 2 700 16 60,  
(CH) 0800 553 109, (IE) +353 1850 909 555.  
CLAIMING  
In order to claim the warranty service, you must return the Personal  
Communicator and/or accessories in question to Motorola's Authorised  
Repair or Service Centre in the original configuration and packaging as  
supplied by Motorola. Please avoid leaving any supplementary items like  
SIM cards. The Product should also be accompanied by a label with your  
1
2
including without limitation loss of use, loss of time, loss of data, inconvenience,  
commercial loss, lost profits or savings.  
including without limitation loss of use, loss of time, loss of data, inconvenience,  
commercial loss, lost profits or savings.  
66  
name, address, and telephone number; name of operator and a description  
of the problem. In the case of vehicular installation, the vehicle in which  
the Personal Communicator is installed should be driven to the Authorised  
Repair or Service Centre, as analysis of any problem may require  
inspection of the entire vehicular installation.  
In order to be eligible to receive warranty service, you must present your  
receipt of purchase or a comparable substitute proof of purchase bearing  
the date of purchase. The phone should also clearly display the original  
compatible electronic serial number (IMEI) and mechanic serial number  
[MSN]. Such information is contained with the Product.  
You must ensure that any and all repairs or servicing is handled at all times  
by a Motorola Authorised Service Centre in accordance with the Motorola  
Service requirements.  
In some cases, you may be requested to provide additional information  
concerning the maintenance of the Products by Motorola Authorised  
Service Centres only, therefore it is important to keep a record of any  
previous repairs, and make them available if questions arise concerning  
maintenance.  
CONDITIONS  
This warranty will not apply if the type or serial numbers on the Product  
have been altered, deleted, duplicated, removed, or made illegible.  
Motorola reserves the right to refuse free-of-charge warranty service if the  
requested documentation can not be presented or if the information is  
incomplete, illegible or incompatible with the factory records.  
Repair, at Motorola's option, may include reflashing of software, the  
replacement of parts or boards with functionally equivalent, reconditioned  
or new parts or boards. Replaced parts, accessories, batteries, or boards  
are warranted for the balance of the original warranty time period. The  
Warranty Term will not be extended. All original accessories, batteries,  
parts, and Personal Communicator equipment that have been replaced  
shall become the property of Motorola. Motorola does not warrant the  
installation, maintenance or service of the products, accessories, batteries  
or parts.  
67  
Motorola will not be responsible in any way for problems or damage  
caused by any ancillary equipment not furnished by Motorola which is  
attached to or used in connection with the Products, or for operation of  
Motorola equipment with any ancillary equipment and all such equipment  
is expressly excluded from this warranty.  
When the Product is used in conjunction with ancillary or peripheral  
equipment not supplied by Motorola, Motorola does not warrant the  
operation of the Product/peripheral combination and Motorola will not  
honour any warranty claim where the Product is used in such a  
combination and it is determined by Motorola that there is no fault with  
the Product. Motorola specifically disclaims any responsibility for any  
damage, whether or not to Motorola equipment, caused in any way by the  
use of the Personal Communicator, accessories, software applications and  
peripherals (specific examples include, but are not limited to: batteries,  
chargers, adapters, and power supplies) when such accessories, software  
applications and peripherals are not manufactured and supplied by  
Motorola.  
WHAT IS NOT COVERED BY THE WARRANTY  
This warranty is not valid if the defects are due to damage, misuse,  
tampering, neglect or lack of care and in case of alterations or repair  
carried out by unauthorised persons.  
The following are examples of defects or damage not covered by this  
product warranty:  
1
2
3
Defects or damage resulting from use of the Product in other than its  
normal and customary manner.  
Defects or damage from misuse, access to incompatible sources,  
accident or neglect.  
Defects or damage from improper testing, operation, maintenance,  
installation, adjustment, unauthorised software applications or any  
alteration or modification of any kind.  
4
Breakage or damage to antennas unless caused directly by defects in  
material or workmanship.  
68  
5
6
Products disassembled or repaired other than by Motorola in such a  
manner as to adversely affect performance or prevent adequate  
inspection and testing to verify any warranty claim.  
Defects or damage due to range, coverage, availability, grade of  
service, or operation of the cellular system by the cellular operator.  
Defects or damage due to moisture, liquid or spills of food.  
Control unit coil cords in the Product that are stretched or have the  
modular tab broken.  
7
8
9
All plastic surfaces and all other externally exposed parts that are  
scratched or damaged due to customer normal use.  
10 Leather cases (which are covered under separate manufacturer's  
warranties).  
11 Products rented on a temporary basis.  
12 Periodic maintenance and repair or replacement of parts due to  
normal wear and tear.  
Note: The talk-time, stand-by time and total life cycle of a Motorola  
rechargeable battery for your Personal Communicator will depend on  
usage conditions and network configurations. As a consumable product,  
the specifications indicate that you should be able to obtain optimum  
performance for your Motorola Personal Communicator within the first six  
months from date of purchase and up to (200) charges (Optimum  
Performance Time).  
The warranty for Motorola rechargeable batteries becomes void if (i) the  
batteries are charged other than by Motorola approved battery chargers  
specified for the charging of the battery, (ii) any of the seals on the battery  
are broken or show evidence of tampering, (iii) the battery is used in  
equipment or service other than the cellular telephone equipment for  
which it is specified.  
Depending on operating conditions and your usage habits, wear and tear  
might take place of components including mechanical problems related to  
Product housing, paint, assembly, sub-assemblies, displays and keyboards  
and any accessories which are not part of the Product's in-box  
configuration. The rectification of faults generated through wear and tear  
69  
and the use of consumable items like batteries beyond their Optimum  
Performance Time as indicated in the product manual is considered to be  
your responsibility and therefore Motorola will not provide the free  
Warranty repair service for these items.  
INSTALLED DATA  
Please make and retain a note of all data you have inserted into your  
Product, for example, names, addresses, phone numbers, user and access  
codes, notes, etc. before submitting your Product for a Warranty service as  
such data may be deleted or erased as part of the repair or service process.  
Please note if you have downloaded material onto your Product, for  
example ring tones, ring tunes, screensavers, wallpaper, games, etc. these  
may be deleted or erased as part of the repair process or testing process.  
Motorola shall not be responsible for such matters. The repair or testing  
process should not affect any such material that was installed by Motorola  
on your Product as a standard feature.  
OUT OF WARRANTY REPAIRS  
If you request Motorola to repair your Product any time after the Warranty  
term or where this warranty does not apply due to the nature of the defect  
or fault, then Motorola may at its discretion carry out such repairs subject  
to you paying Motorola its fees for such a repair or it may refer you to an  
authorised third party to carry out such repairs.  
70  

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