MOTOROLA EX112
Getting Started Guide
Co n g ra t u la t io n s
MOTOROLA EX112
Your MOTOROLA EX112 phone is loaded with
premium features including music, photos, videos,
browsing, and more—with an easy to use QWERTY
keypad.
•
Music. Instantly play your music. Just open your
media player and select a playlist.
•
•
Photos. Take photos and send them to your friends.
Web. Surf to your heart’s content. Search, browse,
everything you want to do, all made easier.
We’ve crammed all the main features of your phone
into this handy guide, and in a matter of minutes we’ll
show you just how easy your phone is to use. You may
be surprised at what you discover.
Note: Certain apps and features may not be available
in all countries.
Caution: Before assembling, charging, or using your
phone for the first time, please read the important
legal and safety information packaged with your
product.
Congratulations
1
More
•
•
Accessories: Find accessories for your phone at
www.motorola.com/products.
2
Congratulations
Yo u r p h o n e
the important keys & connectors
3.5m m
Headset Jack
Earpiece
Cam era (on
back of phone)
Micro USB
Connector
Charge or
Volum e Keys
connect to PC.
Select Key
Left Soft Key
Right Soft Key
Call Key
Power/
End Key
Cam era
Back
Key
Navigation
Key
Microphone
Scroll up/down/
left/right.
Note: Your phone might look a little different.
Your phone
3
Co n t e n t s
Let’s go . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Home screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5
7
9
Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Radio. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Photos. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Tips & tricks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Text entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Personalize . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Manage your life . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Bluetooth® wireless . . . . . . . . . . . . . . . . . . . . . . . . 35
Memory card & USB . . . . . . . . . . . . . . . . . . . . . . . 37
Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Safety, Regulatory & Legal . . . . . . . . . . . . . . . . . . . 44
4
Contents
Le t ’s g o
let’s get you up and running
Assemble & charge
1 cover off
2 SIM card in
3 battery in
4 microSD in
5 cover on
6 charge up
4H
Caution: Please read“Battery Use & Safety” on
page 44“.
Let’s go
5
Turn it on & off
To turn your phone on or off, press
and hold Power/End
.
Make & answer calls
To make a call from the home screen, enter a number,
then press Call
.
To answer a call, press Call
incoming call alert, press Reject
. To turn off the
.
To end a call, press Power/End
.
Cool content & more
Surf the web for cool content and more (see “Web”
on page 24). An optional microSD memory card can be
installed in your phone—you can load it up with music,
photos, and videos from your computer (see “Memory
card & USB” on page 37).
6
Let’s go
Keys
a few essentials
Menu navigation
1 From the home screen, press
Menu (right soft key) to open the
app menu.
Tip: You can also press the Select
key
to open the app menu.
2 Press the Navigation key
up,
down, left, or right to scroll and
highlight a menu option.
3 Press
option.
to select the highlighted
Shortcut keys
From the home screen press
, up, down, left, or
right to quickly open Media player
User profiles, or Tone settings
To change your shortcut keys, press
Phone settings Dedicated key
,
Alarm
,
.
>
Settings
>
>
.
Keys
7
Adjust volume
Press the volume keys on the side of your phone to
change the ring volume (in the home screen), or the
earpiece volume (during a call).
When playing music or video files, press the volume
keys to adjust media volume.
8
Keys
Ho m e s c re e n
quick access to the things you need most
Quick start: Home screen
The home screen gives you all your latest information
in one place. It’s what you see when you turn on the
phone or press Power/End
basically like this:
from a menu. It’s
Status
10:35
G
Indicators
rvice Provider
10:35
Right Soft Key
M
Mnu
Left Soft Key
Note: Your home screen might look a little different.
Home screen
9
App menu
All the apps on your phone are shown in your app
menu.
To open the app menu from the home screen, press
Menu (right soft key) or
right to highlight a menu option, then press
select the highlighted option. You can press Power/
End to return to the home screen at any time.
. Press
up, down, left, or
to
Phone status & notifications
The status bar at the top of the screen contains icons
that tell you about messages and phone status.
status indicators
Signal Strength
Active Call
General Profile
Meeting Profile
Outdoor Profile
Headset
Phone Lock
Alarm
Roaming Service
New Messages
Bluetooth®
Battery
10
Home screen
Ca lls
it’s good to talk
In-call options
During a call, press Options to hold, end, make a new
call, and more. Press Mute to mute your call. Press
to turn the handsfree speakerphone on, and press
again to turn the speakerphone off.
Note: Using a mobile device or accessory while
driving may cause distraction and may be illegal.
Always obey the laws and drive safely.
Redial
1 Press
2 Highlight the number you want to call, and press
Call
>
Call center
>
Call history
.
Save a contact
1 Enter a number in the home screen.
2 Press Options
>
Save to Phonebook
>
Add new contact or Replace existing
.
3 Enter contact details and press Done, then Yes
.
Calls
11
Emergency calls
Note: Your service provider programs one or more
emergency phone numbers (such as 911 or 112) that
you can call under any circumstances, even when your
phone is locked. Emergency numbers vary by country.
Your pre-programmed emergency number(s) may not
work in all locations, and sometimes an emergency
call cannot be placed due to network, environmental,
or interference issues.
1 Enter the emergency number in the home screen.
2 Press Call
to call the emergency number.
Cool down
In very limited circumstances, such as where your
phone has been exposed to extreme heat, “Cool
Down” message screens will appear. To avoid possible
damage to your battery and phone, you should follow
these instructions until the phone is within its
recommended temperature range. When your phone
is in “Cool Down” mode, only emergency calls can
be made.
12
Calls
Co n t a c t s
contacts like you’ve never had before
Quick start: Contacts
Find it:
>
Phonebook
G
12
Ph on e book
Add n e w con t a ct
Ale x Pico
Press
contact details.
to see
Da n Sm it h
(555)5552505
Ka t e Sh u n n e yn
Enter text to
search for a
contact.
/ 5
abc
Opt ion s
Ba ck
Select to call, text,
or do more with
the contact.
Tip: To see more contacts, press
up or down.
Create contacts
Find it:
Enter the contact name and details. When you’re
finished, press Done Yes to save.
>
Phonebook
>
Add new contact
>
Contacts
13
Call contacts
Highlight a contact, then press Call
.
Tip: Press the volume keys to scroll to a contact, then
press Call
.
14
Contacts
Me s s a g in g
sometimes it’s best to text or email...
Create & send messages
Find it:
>
Messaging
>
Writ e m essage
Use the keypad to enter your message. Press Options
to insert a picture, sound, or video.
When you finish composing the message,
press Options
>
Send to to enter phone numbers or
select message recipients from your phonebook.
To send the message, press Options
>
Send
.
Receive a message
When you receive a message, your phone plays an
alert and shows the new message indicator
top of the screen.
at the
To read the new message, press View
To read messages stored in your inbox,
press Messaging Inbox
.
>
.
Messaging
15
Email
Set up an account
Find it:
press Options
>
Messaging
New account
>
Em ail
Yes
>
Em ail accounts
,
>
>
The email setup wizard will guide you through setting
up your email account.
Create a new email
Find it:
Enter the recipient email address and message, then
press Done Send
>
Messaging
>
Em ail
>
Write Em ail
>
.
16
Messaging
Mu s ic
when music is what you need...
Media player
Just open your media player and select a playlist.
Find it:
>
Multim edia
>
Media player
>
My playlists
Song T itle
(1/ 100) Son g Tit le
Volum e Setting
Progress Bar
00:00:41/00:03:15
Music Controls
Opt ion s
Ba ck
Media player controls
controls
play/ pause
Press
Press
up.
left/right.
previous/ next
Music
17
controls
fast forw ard/ rew ind Press and hold
left/right.
volum e
Press the side volume keys.
To set Shuffle
,
Repeat, and more, press Opt ions
>
Settings
>
Player settings.
Get music
You can transfer music from your computer to your
phone by using a USB connection.
For more information on transferring music, see “USB
drag & drop” on page 38.
Note: Copyright—do you have the right? Always follow
the rules. See “Content Copyright” in your legal and
safety information.
Playlists
To create a new playlist, press
>
Multim edia
>
>
Media player
Create playlist
>
.
My playlist s, then press Options
To add a song or video to a playlist, open the playlist,
then press Options Add
To delete or renam e playlists, press Options
>
.
.
18
Music
Hide and turn off
Press Power/End
to use another app. Your media
continues to play. If you use Fun & Gam es or FM radio
the media player is turned off.
To turn off your media, press
>
Mult im edia
down.
>
Media player Now playing, then press
>
Music
19
Ra d io
news and music on the go
Listen to news and music anywhere, for free.
Find it:
>
Multim edia
>
FM radio
Note: The FM radio only works when a headset is
plugged in.
Radio controls
controls
tune stations
Press
Press
left or right.
search stations
up to activate
search mode, then press
left or right.
Tip: To exit search mode,
press
Press the side volume keys.
Press down.
up again.
volum e
turn off radio
Radio presets
To auto search and save stations, press Options
Auto search
To m anually save preset stations, press Opt ions
>
.
>
Channel list, highlight an empty preset location and
20
Radio
press Options
and Frequency
>
.
Edit , then enter the Channel nam e
To go to a preset station, press the channel number.
Alternatively, you can press Options Channel list
highlight the channel number, and press Options
Play
>
,
>
.
Radio
21
P h o t o s
see it, capture it, share it!
Take & share photos
Take that family photo, and send it to everyone.
Find it: Press Camera
Your phone shows the camera viewfinder.
Press
left/right to
increase/decrease exposure.
EV
0
Press
to
take a photo.
Select to return to
the home screen.
Select to switch
to photo album or
video recorder.
Note: Im age size is 3MP, unless you change it.
22
Photos
To take the photo, press Camera
or
. Your
phone saves the photo, and shows the photo in the
screen.
Press the left soft key, then:
•
To send the photo in a message, email, or over a
Bluetooth® connection, select Forward
To edit the photo, select Photo edit or
To delete the photo and return to the viewfinder,
select Delete
.
•
•
.
.
To see photos you’ve taken, go to the camera
viewfinder screen and press the left soft key, then
select Switch to
>
Photo album
.
To record a video, go to the camera viewfinder screen
and press the left soft key, then select Switch to
>
Video recorder.
Photos
23
We b
surf the web with your phone
Note: To use the browser, you must have data service
activated for your account (additional fees may apply
for this service).
Use your phone’s browser to surf your favorite Web
sites, upload videos to a video blog, and download files
and applications to your phone. Log onto your
internet-based email account to check your email.
Find it:
>
Internet
>
Int ernet service
To...
Go to your
Select Hom epage
.
hom e page
Go to a w eb page
Select Input address.
Bookm ark a web
Press Options
page
>
Add to Bookm arks
.
Go to a link on a web Select the link.
page
Note: If you can’t connect, contact your service
provider.
24
Web
Tip s & t rick s
a few handy hints
To...
Return to
Press Power/End
.
hom e screen
See recent incom ing Press
>
Call center
Dialed calls
& outgoing calls
>
>
Call history
Missed calls
,
,
or Received calls
.
Create a new
contact in your
phonebook
Enter a phone number,
press Options
>
Save to Phonebook
.
Adjust sound
volum e
Press the up/down volume
keys.
Set app menu style
View the app menu as a
Matrix or List : Press
>
>
>
Settings
Phone settings
Main m enu style
>
.
Display
Tips & tricks
25
Battery tips
Want to extend your battery life? Try these:
•
•
Turn off Bluetooth® power: Press
Connectivity Bluetooth Power
Reduce the time your phone display stays on:
Press Settings Phone settings
Misc. settings LCD backlight, and set Tim e (sec)
to a lower setting.
>
Settings
>
>
>
.
>
>
>
>
26
Tips & tricks
Text e n t ry
think keyboard, now think smaller
Use the keypad to enter text and create messages or
notes. Indicators at the top left of the text screen show
the current text entry mode.
To...
Enter sym bols chosen from Press Symbols
a list
Enter alternate characters
Press Alternate
at the top of the keys
Enter only alternate
characters, until you press
Press Alternate
twice
Alternate
again
Enter one capital letter
Press Shift
Press Shift
Enter only capital letters,
until you press Shift
again
twice
Delete characters to the left Press Back
of the cursor
Start a new line
Press Enter
Text entry
27
To change the keypad text entry mode, press Options
Input m et hod
>
:
entry modes
abc
Enter letters in the text field.
Num eric
Enter numbers in the text
field.
Insert sym bol
Select a symbol to insert.
28
Text entry
Pe rs o n a lize
add your personal touch
Profiles
Your phone has different profiles. You can customize
ringtones, alerts, and volumes for each profile.
Find it:
>
User profiles
You can select these profiles:
profiles
General
Standard profile default
setting.
Silent
Ringtone is off, vibrate is off.
Outdoor
Ringtone and key tone
volume are set to
maximum.
Indoor
Ringtone is on, vibrate is off.
Vibrate is on.
Vibration
Headset
Adjust profile settings for
when a wired headset is
plugged into your phone.
Bluetooth
Adjust profile settings for
when a Bluetooth® headset
is connected to your phone.
Personalize
29
To change a profile’s settings, press Options
Custom ize. You can adjust these settings:
>
settings
Tone set tings
Set ringtones for incoming
calls, messages, key tones,
and other events.
Volum e
Set the volume for
ringtones and key tones.
Alert type
Set to Ring only, Vib. only,
Vib. and ring
or Silent
,
Vib. then ring,
.
Ring t ype
Set to Single
Ascending
,
Repeat, or
.
Extra tone
Play an extra tone for
Warning Error Cam p on
and Connect
,
,
,
.
Answer options
Set to answer calls by
pressing any key.
Display settings
To set display settings such as wallpaper and home
screen appearance, press Set tings
>
>
Phone settings
>
Display.
30
Personalize
Date & time
Set date, time, time zone, and formats:
Find it:
>
Settings
>
Phone settings
>
Tim e and date
Language
Set menu language:
Find it: Settings
Language
>
>
Phone settings
>
Personalize
31
Ma n a g e yo u r life
stay on top of things
Calendar
Find it:
To view your calendar in different ways, press Options
Jum p to date or Go to weekly view
Add calendar events
From any calendar view, press Options
Rem inder Meeting or Course. Enter event details
and press Options
Edit calendar events
To edit an event, press Options
>
Organizer
>
Calendar
>
.
>
Add event
>
,
>
Done
>
Yes
.
>
View
>
Options
>
Edit. Edit event details, then when you’re done,
press Done
>
Yes
.
Tasks
Find it:
>
Organizer
>
Tasks
To add a task, press Add
>
Date Call, or Anniversary.
,
32
Manage your life
Alarm
Find it:
>
Organizer
>
Alarm
To turn on an alarm, highlight it and press
On and press
, scroll to
.
When an alarm sounds, press Stop to turn it off or
Snooze to delay.
To set a snooze period, highlight the alarm, then press
Edit
To set FM radio as your alarm, highlight the alarm, then
press Edit Alarm tone FM radio
>
Snooze (m in).
>
>
.
Calculator & currency convertor
Find it:
>
Organizer
>
Calculator or
Currency convertor
File manager
Find it:
>
File m anager
Select Phone or Mem ory card, then select Open to
view your folders. Press Options to Open, create
New folder
,
Renam e Delete, and more.
,
Manage your life
33
Airplane mode
Use airplane mode to turn off all your wireless
connections—useful when flying.
Find it:
>
Settings
>
Phone settings
>
Flight m ode
>
Flight m ode or Norm al m ode
Note: When you select airplane mode, all wireless
services are disabled. You can then turn Bluetooth®
back on, if permitted by your airline. Other wireless
voice and data services (such as calls and text
messages) remain off in airplane mode. Emergency
calls to your region's emergency number (e.g., 911)
can still made.
34
Manage your life
Blu e t o o t h ® w ire le s s
lose the wires and go wireless
Turn Bluetooth power on or off
Find it:
Power
When Bluetooth power is on, the Bluetooth
indicator appears in the home screen.
>
Settings
>
Connectivity
>
Bluetooth
>
Note: To extend battery life, turn off Bluetooth power
when not in use.
Connect new devices
To connect with a new device, you need to pair with it.
You only need to do this once for each device—to
connect again, see “Reconnect devices” on page 36.
1 Make sure the device you are pairing with is in
discoverable mode (see device instructions).
2 Press
>
Settings
>
Connectivity
>
Bluetooth
>
My device
>
Search new device
.
Note: If Bluetooth power is not turned on, your
phone will ask if you want to Power on
Bluetooth first ? Press Yes
.
3 Your phone lists the devices it finds within range.
Highlight a device and press
to connect.
Bluetooth® wireless
35
4 If necessary, enter the device passkey (like 0000) to
connect to the device.
Tip: For specific information about a device, check the
instructions that came with it. For more Bluetooth
For m axim um Bluetooth security, always connect
Bluetooth devices in a safe, private environment.
Note: Using a mobile device or accessory while
driving may cause distraction and may be illegal.
Always obey the laws and drive safely.
Reconnect devices
To autom atically reconnect your phone with a paired
device, simply turn on the device.
To m anually reconnect your phone with a paired
device, select the device name in the My device list.
Disconnect devices
To autom atically disconnect your phone from a
paired device, simply turn off the device.
To m anually disconnect your phone from a paired
device, select the device name in the My device list.
36
Bluetooth® wireless
Me m o ry c a rd & US B
load music, photos, and more on your phone
microSD Memory card
To form at your memory card, press
>
File m anager
>
Mem ory card
>
Form at
.
Warning: When you format a memory card, all data on
the card is deleted.
To see files stored on your memory card, press
>
File m anager
>
Mem ory card
>
Open
.
To copy or m ove a file from your phone to your
memory card:
1 Press
2 Select the file, then select Copy or Move
3 Select Mem ory card Open
4 Scroll to the destination folder and press Options
Select
>
File m anager
>
Phone
>
Open
.
.
>
.
>
.
Memory card & USB
37
USB drag & drop
Note: This feature requires an optional accessory.
You can drag & drop your pictures, videos, music, and
more from your computer to your phone’s memory
card.
Note: Copyright—do you have the right? Always follow
the rules. See “Content Copyright” in your legal and
safety information.
Note: When your phone is connected to a computer, it
cannot be used for anything else, including making
emergency calls. To restore the phone to normal use,
disconnect it from the computer.
1 With a memory card inserted
and your phone showing the
home screen, connect a
Motorola micro USB data cable
from your phone’s micro USB
port to a USB port on your
computer.
2 Your phone shows a USB config dialog. Scroll to
Mass storage and press OK. You can’t use the files
on your memory card while it is connected.
3 On your computer, use the “My Computer”
window to find “Removable Disk.”
4 Click on the “Removable Disk” icon to access the
memory card.
38
Memory card & USB
5 Drag & drop files between your computer and
memory card folders.
6 When you’re done, use the “Safely Remove
Hardware” feature to finish.
Memory card & USB
39
Se c u rit y
help keep your phone safe
Codes & passwords
Your phone password is originally set to 1234. If your
service provider didn’t change the phone password,
you should change it.
Find it:
>
Settings
>
Securit y settings
>
Change password
>
Phone password
.
You can also change your SIM card PIN and PIN2
codes.
If you forget your phone passw ord: At the
Input password prompt, try entering 1234 or the last
four digits of your phone number. If that doesn’t work,
contact your service provider.
If you forget other codes: If you forget your SIM PIN
code or PIN2 code, contact your service provider.
Lock your SIM
You can lock your SIM card to keep others from using
it. You’ll need to enter your SIM PIN code to lock or
unlock the SIM card.
Find it:
>
Settings
>
Security settings
>
SIM lock
.
40
Security
Lock keypad
Find it:
Auto keypad lock
5 m in
>
Settings
>
Security settings
5 sec 30 sec 1 m in, or
>
>
None
,
,
,
You can lock your phone’s keypad and keys to prevent
unwanted phone operations.
Your phone automatically locks the keypad and keys
when no activity is detected for the specified interval.
To unlock the keypad and keys, press Unlock
then
.
Security
41
Tro u b le s h o o t in g
we’re here to help
Crash recovery
In the unlikely event that your phone stops responding
to key presses, try a quick reset. Remove the back
cover and battery (“Assemble & charge” on page 5),
then replace and turn on your phone as usual.
Reset
Reset default factory settings on your phone.
Caution: This option erases all information you have
entered (including contacts and calendar entries) and
content you have downloaded (including pictures,
videos, and music files) stored in your phone’s
memory. After you erase the information, you can’t
recover it. This option does not delete SIM card or
memory card information.
Find it:
>
Settings
>
Restore factory settings
42
Troubleshooting
Service & Repairs
If you have questions or need assistance, we're here
to help.
www.motorola.com/support (Canada), where you can
select from a number of customer care options. You
can also contact the Motorola Customer Support
Center at 1-800-331-6456 (United States),
1-888-390-6456 (TTY/TDD United States for hearing
impaired), or 1-800-461-4575 (Canada).
Troubleshooting
43
Safety, Regulatory & Legal
Battery Use & Safety
Battery Use & Safety
Important: Handle and store batteries properly to avoid injury or damage.
Most battery issues arise from improper handling of batteries, and particularly from
the continued use of damaged batteries.
DON’Ts
•
•
Don’t disassemble, crush, puncture, shred, or otherwise attempt to
change the form of your battery.
Don’t let the mobile device or battery come in contact with water.* Water
can get into the mobile device’s circuits, leading to corrosion. If the mobile device
and/or battery get wet, have them checked by your service provider or contact
Motorola, even if they appear to be working properly.*
Don’t allow the battery to touch metal objects. If metal objects, such as
jewelry, stay in prolonged contact with the battery contact points, the battery
could become very hot.
•
•
•
Don’t place your mobile device or battery near a heat source.* High
temperatures can cause the battery to swell, leak, or malfunction.
Don’t dry a wet or damp battery with an appliance or heat source, such as
a hair dryer or microwave oven.
DOs
•
•
Do avoid leaving your mobile device in your car in high temperatures.*
Do avoid dropping the battery or mobile device.* Dropping these items,
especially on a hard surface, can potentially cause damage.*
•
Do contact your service provider or Motorola if your mobile device or
battery has been damaged from dropping or high temperatures.
* Note: Always make sure that the battery compartment is closed and secure to
avoid direct exposure of the battery to any of these conditions.
44
Important: Use Motorola Original products for quality assurance and
safeguards. To aid consumers in identifying authentic Motorola batteries from
non-original or counterfeit batteries (that may not have adequate safety protection),
Motorola provides holograms on its batteries. Consumers should confirm that any
battery they purchase has a “Motorola Original” hologram.
Motorola recommends you always use Motorola-branded batteries and
chargers. Motorola mobile devices are designed to work with Motorola batteries.
If you see a message on your display such as Invalid Battery or
Unable to Charge, take the following steps:
•
Remove the battery and inspect it to confirm that it has a “Motorola Original”
hologram;
•
•
•
If there is no hologram, the battery is not a Motorola battery;
If there is a hologram, replace the battery and try charging it again;
If the message remains, contact a Motorola authorized service center.
Important: Motorola’s warranty does not cover damage to the mobile device caused
by non-Motorola batteries and/or chargers.
Warning: Use of a non-Motorola battery or charger may present a risk of fire,
explosion, leakage, or other hazard.
Proper and safe battery disposal and recycling: Proper battery disposal is not
only important for safety, it benefits the environment. Consumers may recycle their
used batteries in many retail or service provider locations. Additional information on
proper disposal and recycling may be found on the Web:
•
•
Disposal: Promptly dispose of used batteries in accordance with local
regulations. Contact your local recycling center or national recycling
organizations for more information on how to dispose of batteries.
032375o
Warning: Never dispose of batteries in a fire because they may explode.
45
Battery Charging
Battery Charging
Notes for charging your product’s battery:
•
During charging, keep your battery and charger near room temperature for
efficient battery charging.
•
•
•
New batteries are not fully charged.
New batteries or batteries stored for a long time may take more time to charge.
Motorola batteries and charging systems have circuitry that protects the battery
from damage from overcharging.
Driving Precautions
Responsible and safe driving is your primary responsibility when behind the wheel
of a vehicle. Using a mobile device or accessory for a call or other application while
driving may cause distraction. Using a mobile device or accessory may be prohibited
or restricted in certain areas, always obey the laws and regulations on the use of
these products.
While driving, NEVER:
•
•
•
•
•
Type or read texts.
Enter or review written data.
Surf the web.
Input navigation information.
Perform any other functions that divert your attention from driving.
While driving, ALWAYS:
Keep your eyes on the road.
Use a handsfree device if available or required by law in your area.
Enter destination information into a navigation device before driving.
Use voice activated features (such as voice dial) and speaking features (such as
audible directions), if available.
Obey all local laws and regulations for the use of mobile devices and accessories
in the vehicle.
End your call or other task if you cannot concentrate on driving.
•
•
•
•
•
•
Remember to follow the “Smart Practices While Driving” in this guide and at
46
Seizures/Blackouts
Some people may be susceptible to epileptic seizures or blackouts when exposed to
flashing lights, such as when playing videos or games. These may occur even if a
person has never had a previous seizure or blackout.
If you have experienced seizures or blackouts, or if you have a family history of such
occurrences, please consult with your physician before playing videos or games or
enabling a flashing-lights feature (if available) on your mobile device.
Discontinue use and consult a physician if any of the following symptoms occur:
convulsion, eye or muscle twitching, loss of awareness, involuntary movements, or
disorientation. It is always a good idea to hold the screen away from your eyes,
leave the lights on in the room, take a 15-minute break every hour, and stop use if
you are tired.
Caution About High Volume Usage
Warning: Exposure to loud noise from any source for extended
periods of time may affect your hearing. The louder the volume sound
level, the less time is required before your hearing could be affected.
To protect your hearing:
•
•
•
Limit the amount of time you use headsets or headphones at high volume.
Avoid turning up the volume to block out noisy surroundings.
Turn the volume down if you can’t hear people speaking near you.
If you experience hearing discomfort, including the sensation of pressure or fullness
in your ears, ringing in your ears, or muffled speech, you should stop listening to the
device through your headset or headphones and have your hearing checked.
For more information about hearing, see our Web site at direct.motorola.com/
hellomoto/nss/AcousticSafety.asp (in English only).
Repetitive Motion
When you repetitively perform actions such as pressing keys or entering
finger-written characters, you may experience occasional discomfort in your hands,
arms, shoulders, neck, or other parts of your body. If you continue to have discomfort
during or after such use, stop use and see a physician.
[Nov0109]
47
Small Children
Keep your mobile device and its accessories away from small children.
These products are not toys and may be hazardous to small children. For example:
•
•
•
A choking hazard may exist for small, detachable parts.
Improper use could result in loud sounds, possibly causing hearing injury.
Improperly handled batteries could overheat and cause a burn.
Glass Parts
Some parts of your mobile device may be made of glass. This glass could break if
the product is dropped on a hard surface or receives a substantial impact. If glass
breaks, do not touch or attempt to remove. Stop using your mobile device until the
glass is replaced by a qualified service center.
Operational Warnings
Obey all posted signs when using mobile devices in public areas.
Potentially Explosive Atmospheres
Areas with potentially explosive atmospheres are often, but not always, posted and
can include fueling areas, such as below decks on boats, fuel or chemical transfer or
storage facilities, or areas where the air contains chemicals or particles, such as
grain dust, or metal powders.
When you are in such an area, turn off your mobile device, and do not remove,
install, or charge batteries. In such areas, sparks can occur and cause an explosion
or fire.
Symbol Key
Your battery, charger, or mobile device may contain symbols, defined as follows:
Symbol
Definition
032374o
Important safety information follows.
48
Symbol
Definition
Do not dispose of your battery or mobile device in a fire.
Your battery or mobile device may require recycling in
accordance with local laws. Contact your local regulatory
authorities for more information.
032375o
Do not dispose of your battery or mobile device with your
household waste. See “Recycling” for more information.
For indoor use only.
Listening at full volume to music or voice through a headset may
damage your hearing.
Radio Frequency (RF) Energy
Exposure to RF Energy
Your mobile device contains a transmitter and receiver. When it is ON, it receives
and transmits RF energy. When you communicate with your mobile device, the
system handling your call controls the power level at which your mobile device
transmits.
Your mobile device is designed to comply with local regulatory requirements in your
country concerning exposure of human beings to RF energy.
RF Energy Operational Precautions
For optimal mobile device performance, and to be sure that human exposure to RF
energy does not exceed the guidelines set forth in the relevant standards, always
follow these instructions and precautions:
49
•
•
When placing or receiving a phone call, hold your mobile device just like you
would a landline phone.
If you wear the mobile device on your body, always place the mobile device in a
Motorola-supplied or approved clip, holder, holster, case, or body harness. If you
do not use a body-worn accessory supplied or approved by Motorola, keep the
mobile device and its antenna at least 2.5 centimeters (1 inch) from your body
when transmitting.
•
Using accessories not supplied or approved by Motorola may cause your mobile
device to exceed RF energy exposure guidelines. For a list of Motorola-supplied
.
RF Energy Interference/Compatibility
Nearly every electronic device is subject to RF energy interference from external
sources if inadequately shielded, designed, or otherwise configured for RF energy
compatibility. In some circumstances, your mobile device may cause interference
with other devices.
Follow Instructions to Avoid Interference Problems
Turn off your mobile device in any location where posted notices instruct you to do
so.
In an aircraft, turn off your mobile device whenever instructed to do so by airline
staff. If your mobile device offers an airplane mode or similar feature, consult airline
staff about using it in flight.
Implantable Medical Devices
If you have an implantable medical device, such as a pacemaker or defibrillator,
consult your physician before using this mobile device.
Persons with implantable medical devices should observe the following precautions:
•
ALWAYS keep the mobile device more than 20 centimeters (8 inches) from the
implantable medical device when the mobile device is turned ON.
DO NOT carry the mobile device in the breast pocket.
Use the ear opposite the implantable medical device to minimize the potential
for interference.
Turn OFF the mobile device immediately if you have any reason to suspect that
interference is taking place.
•
•
•
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Read and follow the directions from the manufacturer of your implantable medical
device. If you have any questions about using your mobile device with your
implantable medical device, consult your healthcare provider.
Specific Absorption Rate (IEEE)
SYARo(IEEEu) r model wireless phone meets the governmental
requirements for exposure to radio waves.
Your mobile device is a radio transmitter and receiver. It is designed and
manufactured to not exceed limits for exposure to radio frequency (RF) energy set by
the Federal Communications Commission (FCC) of the U.S. Government and by the
Canadian regulatory authorities. These limits are part of comprehensive guidelines
and establish permitted levels of RF energy for the general population. The
guidelines are based on standards that were developed by independent scientific
organizations through periodic and thorough evaluation of scientific studies. The
standards include a substantial safety margin designed for the safety of all persons,
regardless of age or health, and to account for any variations in measurements.
The exposure standard for mobile devices employs a unit of measurement known as
the Specific Absorption Rate (SAR). The IEEE SAR limit set by the FCC and by the
Canadian regulatory authorities is 1.6 watts per kilogram (W/kg), averaged over one
gram of tissue. Tests for SAR are conducted using procedures accepted by the FCC
and by Industry Canada with the mobile device transmitting at its highest certified
power level in all tested frequencies. Although the SAR is determined at the highest
certified power level, the actual SAR level of the mobile device while operating can
be below the maximum value. This is because the mobile device is designed to
operate at multiple power levels so as to use only the power required to reach the
network. In general, the closer you are to a wireless base station, the lower the
power output.
Before a mobile device is available for sale to the public in the U.S. and Canada, it
must be tested and certified to the FCC and Industry Canada that it does not exceed
the limit established by each government for safe exposure. The tests are performed
in positions and locations (e.g., at the ear and worn on the body) submitted to the
FCC and available for review by Industry Canada. The highest SAR value for this
mobile device when tested for use at the ear is 1.19 W/kg, and when worn on the
51
body, as described in this guide, is 0.786 W/kg. Body-worn measurements can differ,
depending upon available accessories and regulatory requirements. The SAR
information includes the Motorola testing protocol, assessment procedure, and
measurement uncertainty range for this product.
While there may be differences between the SAR levels of various mobile devices
and at various positions, they meet the governmental requirements for safe
exposure. Please note that improvements to this product model could cause
differences in the SAR value for later products; in all cases, products are designed to
be within the guidelines.
Additional information on SAR can be found on the Cellular Telecommunications
& Internet Association (CTIA) Web site:
http://www.phonefacts.net
or the Canadian Wireless Telecommunications Association (CWTA) Web site:
http://www.cwta.ca
Information from the World Health
Organization
WHO Information
“A large number of studies have been performed over the last two decades to
assess whether mobile phones pose a potential health risk. To date, no adverse
health effects have been established for mobile phone use.”
Source: WHO Fact Sheet 193
Further information: http://www.who.int/emf
52
European Union Directives Conformance
Statement
EU Conformance
0168
Hereby, Motorola declares that this product is in compliance with:
•
•
The essential requirements and other relevant provisions of Directive 1999/5/EC
All other relevant EU Directives
Product
Approval
Number
0168
The above gives an example of a typical Product Approval Number.
You can view your product’s Declaration of Conformity (DoC) to Directive 1999/5/EC
Product Approval Number from your product’s label in the “Search” bar on the
Web site.
FCC Declaration of Conformity
FCC DoC
Per FCC CFR 47 Part 2 Section 2.1077(a)
Responsible Party Name: Motorola Mobility, Inc.
Address: 600 N US Highway 45
Libertyville, IL 60048 USA
Hereby declares that the product:
Product Name: EX112
FCC ID: IHDP56LJ3
Conforms to the following regulations: FCC Part 15, subpart B, section 15.107(a),
15.107(d) and section 15.109(a)
53
FCC Notice to Users
FCC Notice
The following statement applies to all products that have received FCC
approval. Applicable products bear the FCC logo, and/or an FCC ID in the
format FCC ID:xxxxxx on the product label.
Motorola has not approved any changes or modifications to this device by the user.
Any changes or modifications could void the user’s authority to operate the
equipment. See 47 CFR Sec. 15.21.
This device complies with part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may
cause undesired operation. See 47 CFR Sec. 15.19(3).
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
•
•
•
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment to an outlet on a circuit different from that to which the
receiver is connected.
•
Consult the dealer or an experienced radio/TV technician for help.
Industry Canada Notice to Users
Industry Canada Notice
Operation is subject to the following two conditions: (1) This device may not cause
interference and (2) This device must accept any interference, including interference
that may cause undesired operation of the device. See RSS-GEN 7.1.5. This Class B
digital apparatus complies with Canadian ICES-003.
54
Smart Practices While Driving
Driving Safety
Check the laws and regulations on the use of mobile devices and their
accessories in the areas where you drive. Always obey them. The use of
these devices may be prohibited or restricted in certain areas—for
example, handsfree use only may be required. Go to
Your mobile device lets you communicate by voice and data—almost anywhere,
anytime, wherever wireless service is available and safe conditions allow. When
driving a car, driving is your first responsibility. If you choose to use your mobile
device while driving, remember the following tips:
•
•
•
Get to know your Motorola mobile device and its features such as speed
dial, redial and voice dial. If available, these features help you to place your
call without taking your attention off the road.
When available, use a handsfree device. If possible, add an additional layer
of convenience to your mobile device with one of the many Motorola Original
handsfree accessories available today.
Position your mobile device within easy reach. Be able to access your
mobile device without removing your eyes from the road. If you receive an
incoming call at an inconvenient time, if possible, let your voicemail answer it for
you.
•
•
•
•
Let the person you are speaking with know you are driving; if necessary,
suspend the call in heavy traffic or hazardous weather conditions. Rain,
sleet, snow, ice, and even heavy traffic can be hazardous.
Do not take notes or look up phone numbers while driving. Jotting down a
“to do” list or going through your address book takes attention away from your
primary responsibility—driving safely.
Dial sensibly and assess the traffic; if possible, place calls when your
car is not moving or before pulling into traffic. If you must make a call while
moving, dial only a few numbers, check the road and your mirrors, then continue.
Do not engage in stressful or emotional conversations that may be
distracting. Make people you are talking with aware you are driving and
suspend conversations that can divert your attention away from the road.
55
•
•
Use your mobile device to call for help. Dial 911 or other local emergency
number in the case of fire, traffic accident, or medical emergencies (wherever
wireless phone service is available).
Use your mobile device to help others in emergencies. If you see an auto
accident, crime in progress, or other serious emergency where lives are in
danger, call 911 or other local emergency number (wherever wireless phone
service is available), as you would want others to do for you.
Call roadside assistance or a special non-emergency wireless
assistance number when necessary. If you see a broken-down vehicle
posing no serious hazard, a broken traffic signal, a minor traffic accident where
no one appears injured, or a vehicle you know to be stolen, call roadside
assistance or other special non-emergency wireless number (wherever wireless
phone service is available).
•
Privacy & Data Security
Privacy & Data Security
Motorola understands that privacy and data security are important to everyone.
Because some features of your mobile device may affect your privacy or data
security, please follow these recommendations to enhance protection of your
information:
•
•
•
Monitor access—Keep your mobile device with you and do not leave it where
others may have unmonitored access. Lock your device’s keypad where this
feature is available.
Keep software up to date—If Motorola or a software/application vendor
releases a patch or software fix for your mobile device that updates the device’s
security, install it as soon as possible.
Secure Personal Information—Your mobile device can store personal
information in various locations including your SIM card, memory card, and
phone memory. Be sure to remove or clear all personal information before you
recycle, return, or give away your device. You can also backup your personal data
to transfer to a new device.
Note: For information on how to backup or wipe data from your mobile device,
56
•
Online accounts—Some mobile devices provide a Motorola online account
(such as MOTOBLUR). Go to your account for information on how to manage the
account, and how to use security features such as remote wipe and device
location (where available).
•
•
Applications—Install third party applications from trusted sources only.
Applications can have access to private information such as call data, location
details and network resources.
Location-based information—Location-based information includes
information that can be used to determine the approximate location of a mobile
device. Mobile phones which are connected to a wireless network transmit
location-based information. Devices enabled with GPS or AGPS technology also
transmit location-based information. Additionally, if you use applications that
require location-based information (e.g. driving directions), such applications
transmit location-based information. This location-based information may be
shared with third parties, including your wireless service provider, applications
providers, Motorola, and other third parties providing services.
Other information your device may transmit—Your device may also transmit
testing and other diagnostic (including location-based) information, and other
non-personal information to Motorola or other third-party servers. This
information is used to help improve products and services offered by Motorola.
•
If you have further questions regarding how the use of your mobile device may
impact your privacy or data security, please contact Motorola at
[email protected], or contact your service provider.
57
Use & Care
Use & Care
To care for your Motorola mobile device, please observe the following:
liquids
Don’t expose your mobile device to water, rain, extreme humidity,
sweat, or other liquids. If it does get wet, don’t try to accelerate drying
with the use of an oven or dryer, as this may damage the mobile device.
extreme heat or cold
Don’t store or use your mobile device in temperatures below -10°C
(14°F) or above 60°C (140°F). Don’t recharge your mobile device in
temperatures below 0°C (32°F) or above 45°C (113°F)
microwaves
Don’t try to dry your mobile device in a microwave oven.
dust and dirt
Don’t expose your mobile device to dust, dirt, sand, food, or other
inappropriate materials.
cleaning solutions
To clean your mobile device, use only a dry soft cloth. Don’t use alcohol
or other cleaning solutions.
shock and vibration
Don’t drop your mobile device.
protection
To help protect your mobile device, always make sure that the battery
compartment and any connector covers are closed and secure.
58
Recycling
Recycling
Mobile Devices & Accessories
Please do not dispose of mobile devices or electrical accessories (such
as chargers, headsets, or batteries) with your household waste, or in a
fire. These items should be disposed of in accordance with the national
collection and recycling schemes operated by your local or regional
authority. Alternatively, you may return unwanted mobile devices and electrical
accessories to any Motorola Approved Service Center in your region. Details of
Motorola approved national recycling schemes, and further information on Motorola
Packaging & Product Guides
Product packaging and product guides should only be disposed of in accordance with
national collection and recycling requirements. Please contact your regional
authorities for more details.
California Perchlorate Label
Perchlorate Label
Some mobile phones use an internal, permanent backup battery on the printed
circuit board that may contain very small amounts of perchlorate. In such cases,
California law requires the following label:
Perchlorate Material – special handling may apply when the battery is recycled or
There is no special handling required by consumers.
Hearing Aid Compatibility with Mobile
Phones
Hearing Aid Compatibility
Some Motorola phones are measured for compatibility with hearing aids. If the box
for your particular model has “Rated for Hearing Aids” printed on it, the following
explanation applies.
When some mobile phones are used near some hearing devices (hearing aids and
cochlear implants), users may detect a buzzing, humming, or whining noise. Some
hearing devices are more immune than others to this interference noise, and phones
also vary in the amount of interference they generate.
59
The wireless telephone industry has developed ratings for some of their mobile
phones, to assist hearing device users in finding phones that may be compatible
with their hearing devices. Not all phones have been rated. Phones that are rated
have the rating on their box or a label on the box. To maintain the published Hearing
Aid Compatibility (HAC) rating for this mobile phone, use only the original equipment
battery model.
The ratings are not guarantees. Results will vary depending on the user’s hearing
device and hearing loss. If your hearing device happens to be vulnerable to
interference, you may not be able to use a rated phone successfully. Trying out the
phone with your hearing device is the best way to evaluate it for your personal
needs.
M-Ratings: Phones rated M3 or M4 meet FCC requirements and are likely to
generate less interference to hearing devices than phones that are not labeled. M4
is the better/higher of the two ratings.
T-Ratings: Phones rated T3 or T4 meet FCC requirements and are likely to be more
usable with a hearing device’s telecoil (“T Switch” or “Telephone Switch”) than
unrated phones. T4 is the better/higher of the two ratings. (Note that not all hearing
devices have telecoils in them.)
Hearing devices may also be measured for immunity to this type of interference.
Your hearing device manufacturer or hearing health professional may help you find
results for your hearing device. The more immune your hearing aid is, the less likely
you are to experience interference noise from mobile phones.
Software Copyright Notice
Software Copyright Notice
Motorola products may include copyrighted Motorola and third-party software
stored in semiconductor memories or other media. Laws in the United States and
other countries preserve for Motorola and third-party software providers certain
exclusive rights for copyrighted software, such as the exclusive rights to distribute
or reproduce the copyrighted software. Accordingly, any copyrighted software
contained in Motorola products may not be modified, reverse-engineered,
distributed, or reproduced in any manner to the extent allowed by law. Furthermore,
the purchase of Motorola products shall not be deemed to grant either directly or by
implication, estoppel, or otherwise, any license under the copyrights, patents, or
patent applications of Motorola or any third-party software provider, except for the
60
normal, non-exclusive, royalty-free license to use that arises by operation of law in
the sale of a product.
Content Copyright
Content Copyright
The unauthorized copying of copyrighted materials is contrary to the provisions of
the Copyright Laws of the United States and other countries. This device is intended
solely for copying non-copyrighted materials, materials in which you own the
copyright, or materials which you are authorized or legally permitted to copy. If you
are uncertain about your right to copy any material, please contact your legal
advisor.
Export Law Assurances
Export Law
This product is controlled under the export regulations of the United States of
America and Canada. The Governments of the United States of America and Canada
may restrict the exportation or re-exportation of this product to certain destinations.
For further information contact the U.S. Department of Commerce or the Canadian
Department of Foreign Affairs and International Trade.
Product Registration
Registration
Online Product Registration:
Product registration is an important step toward enjoying your new Motorola
product. Registering permits us to contact you for product or software updates and
allows you to subscribe to updates on new products or special promotions.
Registration is not required for warranty coverage.
Please retain your original dated sales receipt for your records. For warranty service
of your Motorola Personal Communications Product you will need to provide a copy
of your dated sales receipt to confirm warranty status.
Thank you for choosing a Motorola product.
61
Motorola Limited Warranty for the United
States and Canada
Warranty
What Does this Warranty Cover?
Subject to the exclusions contained below, Motorola Mobility, Inc. warrants its
mobile telephones (“Products”), Motorola-branded or certified accessories sold for
use with these Products (“Accessories”), and Motorola software contained on
CD-ROMs or other tangible media and sold for use with these Products (“Software”)
to be free from defects in materials and workmanship under normal consumer usage
for the period(s) outlined below. This limited warranty is a consumer's exclusive
remedy, and applies as follows to new Motorola Products, Accessories, and
Software purchased by consumers in the United States or Canada, which are
accompanied by this written warranty:
Products and Accessories
Products Covered
Length of Coverage
Products and Accessories as
One (1) year from the date of purchase by
defined above, unless otherwise the first consumer purchaser of the product
provided for below.
unless otherwise provided for below.
Decorative Accessories and
Cases. Decorative covers,
Limited lifetime warranty for the
lifetime of ownership by the first consumer
bezels, PhoneWrap™ covers and purchaser of the product.
cases.
Monaural Headsets. Ear buds
Limited lifetime warranty for the
and boom headsets that transmit lifetime of ownership by the first consumer
mono sound through a wired
connection.
purchaser of the product.
Products and Accessories
that are Repaired or
Replaced.
The balance of the original warranty or
for ninety (90) days from the date
returned to the consumer, whichever is
longer.
62
Exclusions (Products and Accessories)
Normal Wear and Tear. Periodic maintenance, repair and replacement of parts
due to normal wear and tear are excluded from coverage.
Batteries. Only batteries whose fully charged capacity falls below 80% of their
rated capacity and batteries that leak are covered by this limited warranty.
Abuse & Misuse. Defects or damage that result from: (a) improper operation,
storage, misuse or abuse, accident or neglect, such as physical damage (cracks,
scratches, etc.) to the surface of the product resulting from misuse; (b) contact with
liquid, water, rain, extreme humidity or heavy perspiration, sand, dirt or the like,
extreme heat, or food; (c) use of the Products or Accessories for commercial
purposes or subjecting the Product or Accessory to abnormal usage or conditions; or
(d) other acts which are not the fault of Motorola, are excluded from coverage.
Use of Non-Motorola Products and Accessories. Defects or damage that result
from the use of non-Motorola branded or certified Products, Accessories, Software
or other peripheral equipment are excluded from coverage.
Unauthorized Service or Modification. Defects or damages resulting from
service, testing, adjustment, installation, maintenance, alteration, or modification in
any way by someone other than Motorola, or its authorized service centers, are
excluded from coverage.
Altered Products. Products or Accessories with (a) serial numbers or date tags
that have been removed, altered or obliterated; (b) broken seals or that show
evidence of tampering; (c) mismatched board serial numbers; or (d) nonconforming
or non-Motorola housings, or parts, are excluded from coverage.
Communication Services. Defects, damages, or the failure of Products,
Accessories or Software due to any communication service or signal you may
subscribe to or use with the Products Accessories or Software is excluded from
coverage.
Software
Products Covered
Length of Coverage
Software. Applies only to physical defects in the
Ninety (90) days from
media that embodies the copy of the software (e.g. the date of purchase.
CD-ROM, or floppy disk).
63
Exclusions (Software)
Software Embodied in Physical Media. No warranty is made that the software
will meet your requirements or will work in combination with any hardware or
software applications provided by third parties, that the operation of the software
products will be uninterrupted or error free, or that all defects in the software
products will be corrected.
Software NOT Embodied in Physical Media. Software that is not embodied in
physical media (e.g. software that is downloaded from the Internet), is provided “as
is” and without warranty.
Who is Covered?
This warranty extends only to the first consumer purchaser, and is not transferable.
What Will Motorola Do?
Motorola, at its option, will at no charge repair, replace or refund the purchase price
of any Products, Accessories or Software that does not conform to this warranty. We
may use functionally equivalent reconditioned/refurbished/pre-owned or new
Products, Accessories or parts. No data, software or applications added to your
Product, Accessory or Software, including but not limited to personal contacts,
games and ringer tones, will be reinstalled. To avoid losing such data, software, and
applications, please create a back up prior to requesting service.
How to Obtain Warranty Service or Other
Information
USA
1-800-331-6456
1-800-461-4575
1-888-390-6456
Canada
TTY
You will receive instructions on how to ship the Products, Accessories or Software,
at your expense, to a Motorola Authorized Repair Center. To obtain service, you must
include: (a) a copy of your receipt, bill of sale or other comparable proof of purchase;
(b) a written description of the problem; (c) the name of your service provider, if
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applicable; (d) the name and location of the installation facility (if applicable) and,
most importantly; (e) your address and telephone number.
What Other Limitations are There?
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,
SHALL BE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY, OTHERWISE
THE REPAIR, REPLACEMENT, OR REFUND AS PROVIDED UNDER THIS EXPRESS
LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER, AND IS
PROVIDED IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. IN NO
EVENT SHALL MOTOROLA BE LIABLE, WHETHER IN CONTRACT OR TORT
(INCLUDING NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF
THE PRODUCT, ACCESSORY OR SOFTWARE, OR FOR ANY INDIRECT, INCIDENTAL,
SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF REVENUE OR
PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA, SOFTWARE OR
APPLICATIONS OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION
WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS, ACCESSORIES OR
SOFTWARE TO THE FULL EXTENT THESE DAMAGES MAY BE DISCLAIMED BY LAW.
Some states and jurisdictions do not allow the limitation or exclusion of
incidental or consequential damages, or limitation on the length of an
implied warranty, so the above limitations or exclusions may not apply to
you. This warranty gives you specific legal rights, and you may also have
other rights that vary from state to state or from one jurisdiction to another.
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Copyright & Trademarks
Motorola Mobility, Inc.
Consumer Advocacy Office
600 N US Hwy 45
Libertyville, IL 60048
Note: Do not ship your product to the above address. If you need to return your
product for repairs, replacement, or warranty service, please contact the Motorola
Customer Support Center at:
1-800-331-6456 (United States)
1-888-390-6456 (TTY/TDD United States for hearing impaired)
1-800-461-4575 (Canada)
Certain features, services and applications are network dependent and may not be
available in all areas; additional terms, conditions and/or charges may apply.
Contact your service provider for details.
All features, functionality, and other product specifications, as well as the
information contained in this guide, are based upon the latest available information
and believed to be accurate at the time of printing. Motorola reserves the right to
change or modify any information or specifications without notice or obligation.
MOTOROLA and the Stylized M Logo are trademarks or registered trademarks of
Motorola Trademark Holdings, LLC. All other product or service names are the
property of their respective owners.
© 2010 Motorola Mobility, Inc. All rights reserved.
Caution: Changes or modifications made in the radio phone, not expressly approved
by Motorola, will void the user’s authority to operate the equipment.
Product ID: MOTOROLA EX112
Manual Number: 68014608001-A
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