Mitel LDP7008D User Manual

LDP7008D Digital Telephone  
User Guide  
Version 1.0 | August 2005  
Servicing and Safety Precautions  
Do not drop or subject the phone to physical shock  
Do not immerse in water  
Do not disassemble or attempt to modify the phone in any way  
Use a damp or anti-static cloth to clean the phone. Do not use a dry or electrostatically  
charged cloth. Do not use chemical or abrasive cleaners as these could damage the phone.  
Retain the cardboard packaging supplied with this handset. It should be used if the phone  
has to be returned for service. The packaging can be recycled when no longer required.  
Do not place the phone in direct sunlight for prolonged periods  
Disclaimer  
Crane Telecommunications Ltd and LG Electronics Inc. cannot be held responsible for any  
damage caused to your system through the improper installation of this phone and/or the  
failure to use the handset as described in this user guide.  
Service  
The 7008D digital telephone contains no user-serviceable parts. LG recommend that your  
7008D digital telephone is serviced or repaired by an LG authorised service centre  
Note: Information contained within this document is subject to change without prior notice. E&OE  
If you find any errors please email: [email protected]  
7008D User Guide | Servicing and Safety Precautions 02  
Getting to know your 7008D Digital Telephone  
Familiarise yourself with its features  
LCD  
2 Line, 48 Characters  
Displays inbound/outbound  
call information. Displays  
information based on user  
actions  
Handset  
Contains a microphone and  
speaker to allow the user to  
speak to another party  
Flexible Buttons  
Dial Pad  
Used for storing speed  
dials and features as well  
as accessing lines  
Alpha-numeric keypad  
used to dial numbers and  
when storing speed dial  
numbers and names to  
memory  
Transfer/Pgm  
Used for performing a  
transfer or user  
programming  
Headset Port  
Used for connection of a  
headset that has a 2.5mm j
type connector  
Microphone  
For conversing with  
external parties when  
handsfree  
Speed  
Used when accessing or  
storing personal or system  
speed dial numbers  
Volume +/ - Used for  
adjusting speaker, ring and  
in-call volume  
Speaker  
Used to answer ‘handsfree’  
and activate the speaker.  
Speaker is located under  
the handset  
Hold/Save  
For placing external callers  
on hold and to confirm  
programming changes  
7008D User Guide | Getting to know your 7008D Digital Telephone 03  
Getting to know your 7008D Digital Telephone  
Your digital telephone’s keys  
(1) Speaker Key  
This is for activating the phone’s speaker whilst on hook. Useful when using a  
headset or if you wish to speak hands free. Red LED illuminated if off-hook  
without lifting the receiver.  
(2) Hold/Save Key  
Dual purpose key. When in a call it is used to place a caller on hold. When  
programming it is for permanently updating changes to the system memory  
(6)  
(3)  
(3) Volume (+ / -) Key  
Used for adjusting speaker, ringing and in-call volume  
(4)  
(5)  
(4) Speed Key  
(1)  
(2)  
This key is used to access System and Personal speed dial numbers and the  
internal directory  
(5) Trans/Pgm Key  
Dual purpose key. When in a call with an external party it is used to transfer.  
When programming features, speed dial numbers it is a programme key  
(6) Flexible Keys  
These keys are for use as line keys or for storing regularly used features or  
speed dials under  
7008D User Guide | Getting to know your 7008D Digital Telephone 04  
GENERAL FUNCTIONS  
Making and Answering External Calls  
Making and Answering Internal Calls  
Placing an Internal/External Call on Hold  
Retrieving an Internal/External Call on Hold  
Parking a Call  
Retrieving a Parked Call  
Call Forward  
DDI Call Wait  
Call Wait (Camp On)  
Answering a Call Wait (Camp On)  
Call Pick Up (Directed/Group)  
Transfer (Screened/Unscreened)  
Using Speed Dial Numbers  
Queuing for an Outside Line  
Making A Page  
Flexible Button Programming  
Leaving a Message Wait  
Answering a Message Wait  
7008D User Guide | Menu Tree 05  
General Functions  
Making and Answering calls  
Always ensure that external parties are informed if you  
intend to record a call.  
01321876543  
LINE 6  
00:02:26  
Making and Answering an external call  
You can make an external call in the following ways:  
1. Lift the receiver and dial 9  
Fig.1  
2. Dial 9  
3. Press the  
button and dial 9  
Once you have dialled a desired number the screen  
will look as in Fig.1  
LINE RINGING  
01234 567890 10:55am  
To answer a call press the  
receiver.  
button or lift the  
Fig.2  
Fig.2 shows how your display will appear if you are  
receiving an inbound external call.  
7008D User Guide | General Functions 06  
General Functions  
Making and Answering an internal call  
You can make an internal call in the following ways:  
1. Lift the receiver and dial an extension number.  
2. Dial an extension number.  
CALL TO STA 103  
16 NOV 04  
00:02:26  
3. Press the  
button an extension number.  
Fig.3  
Once you have dialled a desired number the screen  
will look as in Fig.3  
To answer a call press the  
receiver.  
button or lift the  
CALL FROM STA 103  
16 NOV 04 10:55am  
Fig.4 shows how your display will appear if you are  
receiving an inbound internal call.  
Fig.4  
7008D User Guide | General Functions 07  
General Functions  
Placing and External/Internal Call on hold  
Whilst connected to another party (internal or external)  
press the  
button.  
Fig.5 shows that the relevant line on your 7008D  
digital telephone will be flashing to indicate that a  
caller is on hold.  
Fig.6 shows how your display will look when you have  
an internal caller on hold.  
Fig.5  
Retrieving an External/Internal Call on hold  
If you are ‘hands free’ simply press the  
button  
and the station that you placed on hold will recall to  
your phone.  
HOLDING : STA 103  
NOV 11 04  
10:55am  
If you are ‘Off-Hook’ (holding the handset) simply hang  
up (replace the handset) or dial the extension number  
of the station that you placed on hold and you will be  
reconnected.  
Fig.6  
NOTE: Calls will ‘Recall’ to your station after a pre-set  
time if you forget about them.  
7008D User Guide | General Functions 08  
General Functions  
Parking a Call  
1. Whilst connected to an external party press the  
button, dial a Park Location (601-619) or press a  
flexible button labelled as Park and hang up.  
Line 5 Recalling  
NOV 11 04  
10:55am  
2. Once you have parked the caller you can contact  
another party to inform them that they have a caller  
waiting. Alternatively, make a page (See page 18 later  
in the user guide for information on paging).  
Fig.7  
Retrieving a Parked Call  
1. If retrieving a call that you have parked, dial the  
relevant digits for the parking bay used (601-619)  
2. If responding to a page, dial the relevant digits (601-  
619) from the nearest available telephone.  
NOTE: Calls will recall to the original station after a pre-  
set timer if a call is left parked. In this circumstance the  
screen of your 7008D Digital Handset will appear as in  
Fig.7  
7008D User Guide | General Functions 09  
General Functions  
Call Forward  
It is possible to forward you phone in a number of ways. The options available are:  
0 – Follow-Me (To forward calls from your extension to a temporary location. The forward is  
activated at the temporary location).  
1 – Unconditional (This option allows you to forward all calls immediately to a Station, Hunt  
Group or the integral Voice Messaging card).  
2 – Busy (Destination options are as per option 2. Calls will only forward when you are busy  
– on the phone).  
3 – No Answer (Destination options as per option 1. Calls will only forward when a ‘No-  
Answer’ timer expires. The length of the time is determined by a qualified System  
Administrator).  
4 – Busy/No Answer (Combines options 2 & 3. Most popular, especially where Voicemail is  
used).  
5 – Off-Net (This allows you to forward your phone unconditionally to a remote location such  
as Mobile or home phone).  
6 – No Answer Off-Net (As per option 6 but only after a no-answer timer)  
7 – Access Not Permitted  
# - Allows you to cancel any call forward.  
7008D User Guide | General Functions 10  
General Functions  
Call Forward  
1. Press the  
button.  
button and then press the  
BUSY/NO ANSWER FORWARD  
ENTER STA/HUNT/#(VMIB)  
2. Alternatively dial 554 from your handset.  
3. Select a forward option as per page 9. (Example:  
Select option 4, Busy/No Answer, and your display will  
look as per Fig.8)  
Fig.8  
4. Once you have selected an option such as # (As  
shown in Fig.8), your display will change as per Fig.9.  
FORWARD TO VMIB (BN)  
5. To cancel the call forward press the flashing  
16 NOV 04  
14.43  
button or dial 554,  
.
Fig.9  
7008D User Guide | General Functions 11  
General Functions  
DDI Call Waiting  
If enabled, you will be able to see if you have a DDI  
call waiting whilst engaged in another call.  
Call to John  
01234 222222  
10:55am  
Fig.10 shows what is displayed when a call is waiting.  
The top line shows current call status, the bottom line  
informs you that there is a waiting call.  
Fig.10  
1. To speak to the waiting caller hang up to finish your  
current conversation, press the  
the existing caller.  
button or park  
2. You will then be connected to the waiting party.  
TIP: You can assign a flexible button to turn this feature  
on and off. (See user flexible key programming codes on  
page 56).  
Note: This feature must be enabled for you to use it.  
Speak to your system administrator if you are not able to  
do what is described above.  
7008D User Guide | General Functions 12  
General Functions  
Call Wait (Camp On)  
1. Dial an internal number  
BUSY : STA 102  
2. Get busy notification (Fig.11 shows what you will  
[CALL BK] CAMP*  
STEP  
see in the display of your 7008D digital telephone).  
3. From the on-screen instructions press the  
button.  
Fig.11  
4. If the called party answers you can speak with them  
or simply transfer a call to them.  
Answer a Call Wait (Camp On)  
1. After hearing Call Wait (Camp On) tone press the  
flashing  
button. (Fig.12)  
2. Your existing caller is placed on hold.  
3. When you have finished speaking you will return to  
the original caller when the second caller hangs up  
Fig.12  
TIP: It is possible to assign a flexible button as CAMP  
ON. See Page 56 for Flexible Key programming codes.  
7008D User Guide | General Functions 13