Mitel LDP7008D User Manual

LDP7008D Digital Telephone  
User Guide  
Version 1.0 | August 2005  
Servicing and Safety Precautions  
Do not drop or subject the phone to physical shock  
Do not immerse in water  
Do not disassemble or attempt to modify the phone in any way  
Use a damp or anti-static cloth to clean the phone. Do not use a dry or electrostatically  
charged cloth. Do not use chemical or abrasive cleaners as these could damage the phone.  
Retain the cardboard packaging supplied with this handset. It should be used if the phone  
has to be returned for service. The packaging can be recycled when no longer required.  
Do not place the phone in direct sunlight for prolonged periods  
Disclaimer  
Crane Telecommunications Ltd and LG Electronics Inc. cannot be held responsible for any  
damage caused to your system through the improper installation of this phone and/or the  
failure to use the handset as described in this user guide.  
Service  
The 7008D digital telephone contains no user-serviceable parts. LG recommend that your  
7008D digital telephone is serviced or repaired by an LG authorised service centre  
Note: Information contained within this document is subject to change without prior notice. E&OE  
If you find any errors please email: [email protected]  
7008D User Guide | Servicing and Safety Precautions 02  
Getting to know your 7008D Digital Telephone  
Familiarise yourself with its features  
LCD  
2 Line, 48 Characters  
Displays inbound/outbound  
call information. Displays  
information based on user  
actions  
Handset  
Contains a microphone and  
speaker to allow the user to  
speak to another party  
Flexible Buttons  
Dial Pad  
Used for storing speed  
dials and features as well  
as accessing lines  
Alpha-numeric keypad  
used to dial numbers and  
when storing speed dial  
numbers and names to  
memory  
Transfer/Pgm  
Used for performing a  
transfer or user  
programming  
Headset Port  
Used for connection of a  
headset that has a 2.5mm j
type connector  
Microphone  
For conversing with  
external parties when  
handsfree  
Speed  
Used when accessing or  
storing personal or system  
speed dial numbers  
Volume +/ - Used for  
adjusting speaker, ring and  
in-call volume  
Speaker  
Used to answer ‘handsfree’  
and activate the speaker.  
Speaker is located under  
the handset  
Hold/Save  
For placing external callers  
on hold and to confirm  
programming changes  
7008D User Guide | Getting to know your 7008D Digital Telephone 03  
Getting to know your 7008D Digital Telephone  
Your digital telephone’s keys  
(1) Speaker Key  
This is for activating the phone’s speaker whilst on hook. Useful when using a  
headset or if you wish to speak hands free. Red LED illuminated if off-hook  
without lifting the receiver.  
(2) Hold/Save Key  
Dual purpose key. When in a call it is used to place a caller on hold. When  
programming it is for permanently updating changes to the system memory  
(6)  
(3)  
(3) Volume (+ / -) Key  
Used for adjusting speaker, ringing and in-call volume  
(4)  
(5)  
(4) Speed Key  
(1)  
(2)  
This key is used to access System and Personal speed dial numbers and the  
internal directory  
(5) Trans/Pgm Key  
Dual purpose key. When in a call with an external party it is used to transfer.  
When programming features, speed dial numbers it is a programme key  
(6) Flexible Keys  
These keys are for use as line keys or for storing regularly used features or  
speed dials under  
7008D User Guide | Getting to know your 7008D Digital Telephone 04  
GENERAL FUNCTIONS  
Making and Answering External Calls  
Making and Answering Internal Calls  
Placing an Internal/External Call on Hold  
Retrieving an Internal/External Call on Hold  
Parking a Call  
Retrieving a Parked Call  
Call Forward  
DDI Call Wait  
Call Wait (Camp On)  
Answering a Call Wait (Camp On)  
Call Pick Up (Directed/Group)  
Transfer (Screened/Unscreened)  
Using Speed Dial Numbers  
Queuing for an Outside Line  
Making A Page  
Flexible Button Programming  
Leaving a Message Wait  
Answering a Message Wait  
7008D User Guide | Menu Tree 05  
General Functions  
Making and Answering calls  
Always ensure that external parties are informed if you  
intend to record a call.  
01321876543  
LINE 6  
00:02:26  
Making and Answering an external call  
You can make an external call in the following ways:  
1. Lift the receiver and dial 9  
Fig.1  
2. Dial 9  
3. Press the  
button and dial 9  
Once you have dialled a desired number the screen  
will look as in Fig.1  
LINE RINGING  
01234 567890 10:55am  
To answer a call press the  
receiver.  
button or lift the  
Fig.2  
Fig.2 shows how your display will appear if you are  
receiving an inbound external call.  
7008D User Guide | General Functions 06  
General Functions  
Making and Answering an internal call  
You can make an internal call in the following ways:  
1. Lift the receiver and dial an extension number.  
2. Dial an extension number.  
CALL TO STA 103  
16 NOV 04  
00:02:26  
3. Press the  
button an extension number.  
Fig.3  
Once you have dialled a desired number the screen  
will look as in Fig.3  
To answer a call press the  
receiver.  
button or lift the  
CALL FROM STA 103  
16 NOV 04 10:55am  
Fig.4 shows how your display will appear if you are  
receiving an inbound internal call.  
Fig.4  
7008D User Guide | General Functions 07  
General Functions  
Placing and External/Internal Call on hold  
Whilst connected to another party (internal or external)  
press the  
button.  
Fig.5 shows that the relevant line on your 7008D  
digital telephone will be flashing to indicate that a  
caller is on hold.  
Fig.6 shows how your display will look when you have  
an internal caller on hold.  
Fig.5  
Retrieving an External/Internal Call on hold  
If you are ‘hands free’ simply press the  
button  
and the station that you placed on hold will recall to  
your phone.  
HOLDING : STA 103  
NOV 11 04  
10:55am  
If you are ‘Off-Hook’ (holding the handset) simply hang  
up (replace the handset) or dial the extension number  
of the station that you placed on hold and you will be  
reconnected.  
Fig.6  
NOTE: Calls will ‘Recall’ to your station after a pre-set  
time if you forget about them.  
7008D User Guide | General Functions 08  
General Functions  
Parking a Call  
1. Whilst connected to an external party press the  
button, dial a Park Location (601-619) or press a  
flexible button labelled as Park and hang up.  
Line 5 Recalling  
NOV 11 04  
10:55am  
2. Once you have parked the caller you can contact  
another party to inform them that they have a caller  
waiting. Alternatively, make a page (See page 18 later  
in the user guide for information on paging).  
Fig.7  
Retrieving a Parked Call  
1. If retrieving a call that you have parked, dial the  
relevant digits for the parking bay used (601-619)  
2. If responding to a page, dial the relevant digits (601-  
619) from the nearest available telephone.  
NOTE: Calls will recall to the original station after a pre-  
set timer if a call is left parked. In this circumstance the  
screen of your 7008D Digital Handset will appear as in  
Fig.7  
7008D User Guide | General Functions 09  
General Functions  
Call Forward  
It is possible to forward you phone in a number of ways. The options available are:  
0 – Follow-Me (To forward calls from your extension to a temporary location. The forward is  
activated at the temporary location).  
1 – Unconditional (This option allows you to forward all calls immediately to a Station, Hunt  
Group or the integral Voice Messaging card).  
2 – Busy (Destination options are as per option 2. Calls will only forward when you are busy  
– on the phone).  
3 – No Answer (Destination options as per option 1. Calls will only forward when a ‘No-  
Answer’ timer expires. The length of the time is determined by a qualified System  
Administrator).  
4 – Busy/No Answer (Combines options 2 & 3. Most popular, especially where Voicemail is  
used).  
5 – Off-Net (This allows you to forward your phone unconditionally to a remote location such  
as Mobile or home phone).  
6 – No Answer Off-Net (As per option 6 but only after a no-answer timer)  
7 – Access Not Permitted  
# - Allows you to cancel any call forward.  
7008D User Guide | General Functions 10  
General Functions  
Call Forward  
1. Press the  
button.  
button and then press the  
BUSY/NO ANSWER FORWARD  
ENTER STA/HUNT/#(VMIB)  
2. Alternatively dial 554 from your handset.  
3. Select a forward option as per page 9. (Example:  
Select option 4, Busy/No Answer, and your display will  
look as per Fig.8)  
Fig.8  
4. Once you have selected an option such as # (As  
shown in Fig.8), your display will change as per Fig.9.  
FORWARD TO VMIB (BN)  
5. To cancel the call forward press the flashing  
16 NOV 04  
14.43  
button or dial 554,  
.
Fig.9  
7008D User Guide | General Functions 11  
General Functions  
DDI Call Waiting  
If enabled, you will be able to see if you have a DDI  
call waiting whilst engaged in another call.  
Call to John  
01234 222222  
10:55am  
Fig.10 shows what is displayed when a call is waiting.  
The top line shows current call status, the bottom line  
informs you that there is a waiting call.  
Fig.10  
1. To speak to the waiting caller hang up to finish your  
current conversation, press the  
the existing caller.  
button or park  
2. You will then be connected to the waiting party.  
TIP: You can assign a flexible button to turn this feature  
on and off. (See user flexible key programming codes on  
page 56).  
Note: This feature must be enabled for you to use it.  
Speak to your system administrator if you are not able to  
do what is described above.  
7008D User Guide | General Functions 12  
General Functions  
Call Wait (Camp On)  
1. Dial an internal number  
BUSY : STA 102  
2. Get busy notification (Fig.11 shows what you will  
[CALL BK] CAMP*  
STEP  
see in the display of your 7008D digital telephone).  
3. From the on-screen instructions press the  
button.  
Fig.11  
4. If the called party answers you can speak with them  
or simply transfer a call to them.  
Answer a Call Wait (Camp On)  
1. After hearing Call Wait (Camp On) tone press the  
flashing  
button. (Fig.12)  
2. Your existing caller is placed on hold.  
3. When you have finished speaking you will return to  
the original caller when the second caller hangs up  
Fig.12  
TIP: It is possible to assign a flexible button as CAMP  
ON. See Page 56 for Flexible Key programming codes.  
7008D User Guide | General Functions 13  
General Functions  
Call Pickup (Directed)  
1. Dial 7 followed by the extension number of the  
station that is ringing  
CALL TO STATION 100  
FROM 103 00:03:41  
2. You will then be connected to the calling party.  
3. Fig.13 shows that the display of your 7008D Digital  
Telephone will display the number of the calling party  
and the station that the call was originally intended for  
Fig.13  
Call Pickup (Group)  
1. Pick up your handset or press the  
2. Dial 566.  
button  
CALL TO 100 PICKED UP  
LINE 6 00:03:41  
3. You will be connected to the caller  
4. Fig.14 shows what you will see on the display of  
your 7008D Digital Telephone  
Fig.14  
Note: You must be part of a Pickup Group to use this  
feature and it must be set up by you system  
administrator  
7008D User Guide | General Functions 14  
General Functions  
Transfer (Screened)  
1. Whilst connected to a caller press the  
button.  
HOLDING : STA 102  
14 NOV 2004  
2. If you are transferring an internal call your display  
11:58am  
will look as in Fig.15  
3. Dial the appropriate extension number or press a  
flexible button that has been assigned with a station  
number  
Fig.15  
4. Wait for the called party to answer, announce the  
call and Hang Up  
Transfer (Unscreened)  
RECALL FROM STA 102  
LINE 6 00:03:41  
1. Repeat steps 1 to 3 as described above  
2. Hang up without announcing the call  
3. Calls will ‘recall’ to your station after a pre-set timer  
Fig.16  
for both types of transfer. See Fig.16  
TIP: Pre-set timer can be determined by a system  
administrator. By default this timer will be 30 secs  
7008D User Guide | General Functions 15  
General Functions  
Using Speed Dial Numbers  
1. Press the  
button twice  
DIAL BY NAME  
2. Your display will appear as in Fig.17  
3. Select the option you require:  
1. Intercom Directory  
ICM:1 U_SPD:2 S_SPD:3  
Fig.17  
2. User (Personal) Speed Dials  
3. System Speed Dials  
4. After you have made your selection your display will  
appear as in Fig.18  
1:Supplier A  
2:Supplier B  
5. Use your  
button to scroll through the  
list of available numbers. A cursor ‘_’ will highlight the  
current selected choice.  
6. When you have found the number you want press  
Fig.18  
the  
button.  
Tip: Use your keypad to navigate around the speed dial  
list more quickly. See character chart on page 27 of this  
guide for help on how to use the keypad.  
7008D User Guide | General Functions 16  
General Functions  
Queuing for an Outside Line  
1. If no external lines are available when you attempt  
to make an outside line you will receive busy tone  
and your display will appear as in Fig.19  
CO LINE 05 BUSY  
QUEUING [CALL BACK]  
2. Press the pre-assigned  
flexible key  
Fig.19  
3. When a line becomes available your handset will  
recall and your display will appear as in Fig.20  
4. At this point, lift the receiver to get an outside line  
QUEUE CALLBACK  
LINE 05  
11:05am  
Fig.20  
7008D User Guide | General Functions 17  
General Functions  
Making a Page  
1. Dial the required paging code (see the list of codes  
on page 55)  
LIFT HANDSET TO PAGE  
25 DEC 04  
10:23am  
2. Your display will look as in Fig.21  
3. Hang up once you have finished the page.  
Fig.21  
TIP: It is possible to assign a flexible button as a PAGE  
Key.  
Note: You must have permission to make a page that  
must be set up in programming by a qualified system  
administrator.  
Page Codes:  
501-535 – Internal Page Zone  
543 – Internal All Call  
544 – Meet Me  
545 – External Zone 1  
546 – External Zone 2  
547 – External Zone 3  
548 – External All Call  
549 – All Call  
7008D User Guide | General Functions 18  
General Functions  
Conference Call  
It is possible whilst on a call to set up a conference  
consisting of up to 6 parties. You will need a flexible  
button assigned as CONFERENCE.  
CONFERENCE  
25 DEC 04 10:23am  
1. Press the CONFERENCE button.  
2. Your display will look as in Fig.22  
3. Dial another extension or external number.  
Fig.22  
4. When the party answers press the CONFERENCE  
button once to enable you to add another party or  
twice to set up the conference and allow all parties to  
converse.  
Note: You must have a flexible key set up as a  
conference button.  
7008D User Guide | General Functions 19  
General Functions  
Last Number Redial/Redial  
To redial the last external number you called you will  
901234567890  
need a flexible button labelled as REDIAL.  
PRESS VOL UP/DOWN, HOLD  
1. Press the REDIAL button.  
a) The display of you 7008D Digital Handset will  
Fig.23  
appear as in Fig.23  
2. Use the  
button to find the number you  
require. The first in the list is the last dialled number.  
a) By the REDIAL button you can access up to 10  
previously dialled numbers.  
3. Press the  
button and the number you  
selected will be dialled.  
4. To access the last dialled number you can  
alternatively press the  
button followed by  
button followed by the  
.
7008D User Guide | General Functions 20  
General Functions  
Saved Number Redial  
It is possible to save a number that you have dialled  
whilst connected to the external party.  
901234567890  
LINE 6  
00:00:02  
1. Press the  
called party.  
button twice whilst connected to the  
Fig.24  
2. To dial the number when you have hung up press  
the button followed by the button.  
3. Your screen will appear as in Fig.24  
7008D User Guide | General Functions 21  
General Functions  
Messaging  
Leaving a Message Wait Notification  
BUSY : STA 102  
[CALLBK] CAMP (*) STEP  
It is possible to inform a called party (Internal) that you  
have tried to contact them).  
Calling a Busy Station  
Fig.25  
1. Your screen will appear as in Fig.25.  
2. Press the  
button.  
3. When the busy part hangs up you will be notified  
with intermittent bursts of tone, a display as in Fig.26 a  
CALL BACK FROM STA 102  
flashing  
button and  
light.  
15 NOV 2004  
11:54am  
Calling an Unanswered Station  
Simply press your  
button and hang up  
when you call a station that does not answer.  
Fig.26  
They will see from their display that you have tried to  
call.  
Note: If voicemail is present for either scenario you will  
be invited to leave a message.  
7008D User Guide | General Functions 22  
General Functions  
Answering a Message Wait Notification  
When somebody has left you a notification as  
described on the previous page your display will  
appear as in Fig.27.  
MSG: STA 102  
If a Voice Message has been left the display will show  
VMIB or HUNT 620 instead.  
Fig.27  
The  
light and  
button will also be  
flashing.  
1. Press the  
button or dial the extension  
number shown in the display.  
7008D User Guide | General Functions 23  
USER PROGRAMMING  
SAVING YOUR NAME TO YOU PHONE  
STORING PERSONAL SPEED DIALS  
CHARACTER ENTRY CHART  
7008D User Guide | User Programming 24  
User Programming  
Saving your name to your phone  
This enables colleagues to identify you by your name  
instead of you extension number (Fig.28). You can  
store your name as follows:  
CALL FROM ANDY  
15 NOV 04  
11:03am  
1. Press the  
button and dial 74.  
Fig.28  
2. You will then be prompted to enter your name. (See  
the character entry chart on page 27).  
3. Press the  
button to save your name to the  
system memory  
7008D User Guide | User Programming 25  
User Programming  
Storing Personal Speed Dials  
It is possible for you to store numbers that you use regularly to your personal speed dial  
directory.  
• Press the  
• Press the  
button.  
button.  
• The screen will show the next available speed dial that can be programmed (Dial 001 for  
example)  
• Enter the required speed dial number (You do not need to enter 9 for an outside line).  
• Enter the name as per the character entry chart on page 23.  
• Press the  
button.  
7008D User Guide | User Programming 26  
User Programming  
Character Entry Chart  
Please follow the chart below when entering characters.  
A - 21  
D - 31  
E - 32  
F - 33  
3 - 30  
. - 13  
1 – 10  
B - 22  
C - 23  
2 - 20  
G - 41  
H - 42  
I - 43  
J - 51  
K - 52  
L - 53  
5 - 50  
M - 61  
N - 62  
O - 63  
6 - 60  
4 - 40  
P - 71  
Q - 72  
R - 73  
S - 74  
7 – 70  
W - 91  
X - 92  
Y - 93  
Z - 94  
9 - 90  
T - 81  
U - 82  
V - 83  
8 - 80  
Space - *1  
: - *2  
0-00  
#
, -*3  
7008D User Guide | User Programming 27  
User Programming  
Storing information under a flexible button  
Flexible buttons can be programmed as line,  
extension, feature or speed dial buttons.  
EMPTY  
ENTER A NEW FEATURE  
To assign a feature to a flexible button follow the  
instructions below:  
Fig.29  
1. Press the  
button and select the button you  
wish to assign.  
2. The display of you 7008D Digital Telephone will  
then display what is already programmed or if it is  
empty as per Fig.29  
Note: Users do not have  
permission to over write  
a flexible key that is  
3. You may then assign the button in on of the  
following ways:  
assigned as a line key.  
See page 56 for details of  
all user programming  
codes.  
a. Press the  
button followed by a user  
programming code  
b. Press the  
number.  
button followed a speed dial  
c. Enter the relevant extension number.  
4. Press the button.  
7008D User Guide | User Programming 28  
Menu Tree  
[1] RING  
1.1 TYPE  
[3] AUTH / MOBILE EXTN  
3.1 AUTH REGISTER  
3.2 AUTH CHANGE  
[6] ANNOUNCEMENT  
6.1 REC USER GREETING  
6.2 LISTEN TIME/DATE  
6.3 LISTEN STA NUMBER  
6.4 LISTEN STA STATUS  
6.5 REC PAGE MSG  
1.2 ANSWER MODE  
1.2.1 HANDSFREE (H)  
1.2.2 TONE (T)  
3.3 REG MOBILE-EXT  
3.4 ACTIVE MOBILE-EXT  
1.2.3 PRIVACY (P)  
1.3 SMS MSG DISPLAY  
1.4 ENBLOCK MODE  
1.5 SMS/NOTICE DISPLAY  
1.6 SCROLL SPEED  
1.7 EAR-MIC HEADSET  
1.8 ICM RING  
[4] TIME / CONF-ROOM  
4.1 SET WAKE-UP TIME  
4.2 WAKE-UP DISABLE  
4.3 ACTIVE CONF-ROOM  
4.4 DEACTIVE-CONF ROOM  
6.6 ERASE USER GREETING  
6.7 ERASE PAGE MESSAGE  
[7] SUPPLEMENTARY  
7.1 LCD DISPLAY LANGUAGE  
7.2 MPB VERSION DISPLAY  
7.3 BGM  
1.9 CO RING  
[5] MESSAGE  
[2] COS  
5.1 SET PRESELECTED MSG  
5.2 SET CUSTOM MSG  
7.4 REGISTER STA NAME  
7.5 SPK/HEADSET  
2.1 COS DOWN  
2.2 COS RESTORE  
2.3 WALKING COS  
2.4 COS CHANGE  
7.6 HEADSET RING MODE  
7.7 WTU STA NUM RCVR  
7.8 SERIAL NUMBER  
7.9 PC-PHONE LOCK KEY  
[*] SYSTEM (DO NOT USE)  
7008D User Guide | Menu Tree 29  
1. RING  
1.1 TYPE  
1.2 ANSWER MODE  
1.3 SMS MSG DISPLAY  
1.4 ENBLOCK MODE  
1.5 SMS/NOTICE DISPLAY  
1.6 SCROLL SPEED  
1.7 EAR-MIC HEADSET  
1.8 ICM RING  
1.9 CO RING  
7008D User Guide | Menu Tree 30  
Ring  
Type  
RING TONE  
DIAL 1-4: 01  
1. Press the  
button and select option [1] RING followed  
by option [1] TYPE. (Your display should look as per Fig.30).  
2. The screen shows the current active ring  
3. Choose options 1-4 to change to general ring cadence for  
Fig.30  
your 7008D Digital Telephone.  
4. Press the  
button to confirm the change.  
Answer Mode  
Press the  
button and select option [1] RING followed by  
ENTER ICM ANS MODE  
H(1)  
T(2)  
P(3)  
option [2] ANSWER MODE. (See Fig.32)  
(1) Handsfree – In this mode you will receive 3 short bursts of  
tone from your handset for intercom calls before being  
connected in a full handsfree conversation.  
Fig.31  
(2) Tone – This is the default answer mode for intercom calls  
to your handset. You will receive normal ringing.  
(3) Privacy – In this mode you will receive 3 short bursts of  
tone from your handset for intercom calls. The caller will then  
be able to announce themselves to you but will not be able to  
hear anything at your end of the call  
7008D User Guide | Ring 31  
Ring  
SMS MSG Display  
[1] RING  
[2] COS  
This will display short text-based messages that have been  
sent from users of the EVOLUTION Call Manager Advanced  
and EVOLUTION Call Manager Attendant applications.  
Press the  
button and select option [1] RING followed by  
option [3] SMS MSG DISPLAY.  
Note: You are not able to reply to these messages from your  
telephone  
Enblock Mode  
Reserved for future development  
SMS/Notice Display  
Reserved for future development  
7008D User Guide | Ring 32  
Ring  
Ear-Mic Headset  
EAR-MIC HEADSET  
(1: ON/0:OFF) : OFF  
This feature allows you to plug a standard DECT-type headset  
into the 2.5mm jack socket on your 7008D Digital Telephone.  
1. Press the  
button and select option [1] RING followed  
by option [7] EAR-MIC HEADSET. (Your display should look  
Fig.32  
as per Fig.32)  
2. Select 1 for ON, 2 for OFF (Display shows current setting)  
ICM Ring  
This feature allows you to differentiate the way that your phone  
rings on intercom calls to the way it rings on inbound external  
calls.  
RING TONE  
DIAL 01-15: 01  
1. Press the  
button and select option [1] RING followed  
Fig.33  
by option [8] ICM RING. (Your display should look as per  
Fig.33)  
2. Select options 1-15 (Display shows current setting).  
7008D User Guide | Ring 33  
Ring  
CO Ring  
RING TONE  
DIAL 01-15: 03  
This feature allows you to differentiate the way that your phone  
rings on intercom calls to the way it rings on inbound external  
calls  
1. Press the  
button and select option [1] RING followed  
Fig.34  
by option [9] CO RING. (Your display should look as per  
Fig.34  
2. Select options 1-15 (Display shows current settings).  
7008D User Guide | Ring 34  
1.2. COS (Class Of Service)  
2.1 COS DOWN  
2.2 COS RESTORE  
2.3 WALKING COS  
2.4 COS CHANGE  
7008D User Guide | Menu Tree 35  
COS – Class Of Service  
COS Down  
This option allows you to ‘lock’ your phone, preventing  
unauthorised external calls.  
ICM ONLY MODE  
Press HOLD Key  
1. Press the  
button and select option [2] COS followed by  
option [1] COS DOWN. (Your screen should look as per  
Fig.35  
Fig.35)  
2. Press the  
button.  
COS Restore  
This option returns your phone to normal service, taking off the  
lock applied above.  
ENTER CURRENT PASSWORD  
1. Press the  
button and select option [2] COS followed by  
option [2] COS RESTORE. (Your screen should look as per  
Fig.36  
Fig.36)  
2. Enter your password and the screen should change as per  
Fig.37.  
ORIGINAL COS RESTORED  
Press HOLD Key  
3. Press the  
button.  
Note: You will need a valid Authorisation Code to use both of  
these features. Setting up your Authorisation Code is described  
on page 39 of this user guide.  
Fig.37  
7008D User Guide | Class Of Service 36  
COS – Class Of Service  
Walking COS  
ENTER COS OVERRIDE CODE  
This option allows another user to override a COS that is  
applied to you extension. You may only be allowed to dial local  
and national where as they may be able to dial international  
numbers.  
Fig.38  
1. Press the  
button and select option [2] COS followed by  
option [3] WALKING COS. (Your screen should look as per  
Fig.38)  
2. Enter a valid authorisation code and press the  
button.  
COS Change  
Reserved for future development.  
7008D User Guide | Class Of Service 37  
3. AUTH CODE MOBILE EXTENSION  
3.1 AUTH CODE REGISTER  
3.2 AUTH CODE CHANGE  
3.3 REGISTER MOBILE EXTENSION  
3.4 ACTIVATE MOBILE EXTENSION  
7008D User Guide | Menu Tree 38  
Authorisation Code/Mobile Extension  
Auth Code Register  
ENTER PASSWORD:  
You can register a valid authorisation code with this option. A  
valid authorisation code is required for many features that you  
may wish to access.  
1. Press the  
button and select option [3] AUTH/MOBILE-  
Fig.39  
EXT followed by option [1] AUTH REGISTER. (Your screen  
should look as per Fig.39)  
2. Enter a 5 digit authorisation code and press the  
button.  
Auth Code Change  
ENTER CURRENT PASSWORD  
You can change your authorisation code with this option. A  
valid authorisation code is required for many features that you  
may wish to access.  
1. Press the  
button and select option [3] AUTH/MOBILE-  
Fig.40  
EXT followed by option [2] AUTH CHANGE. (Your screen  
should look as per Fig.40)  
2. Enter your current 5 digit authorisation code and the screen  
will then appear as per Fig.39.  
3. Enter a new code and press the  
button.  
7008D User Guide | Authorisation Code/Mobile Extension 39  
Authorisation Code/Mobile Extension  
Register Mobile Extension  
This feature allows to set your mobile or other valid telephone  
number to receive DDI calls simultaneously to your desk  
phone.  
MOBILE EXT TEL NO.  
1. Press the  
button and select option [3] AUTH/MOBILE-  
Fig.41  
EXT followed by option [3] REG MOBILE-EXT. (Your screen  
should look as per Fig.41)  
2. Enter your mobile number and press the  
button.  
Activate Mobile Extension  
This allows you to activate the feature that you have set up  
above.  
MOBLE EXT. USAGE  
(1:ON/0:OFF) : OFF  
1. Press the  
button and select option [3] AUTH/MOBILE-  
EXT followed by option [4] ACTIVE MOBILE-EXT. (Your  
screen should look as per Fig.42)  
Fig.42  
2. Dial 1and press the  
button.  
Note: Permission to use this feature must be set up by a qualified  
system administrator in order for you to access this user  
programming.  
7008D User Guide | Authorisation Code/Mobile Extension 40  
4. WAKE UP TIME / CONFERENCE ROOM  
4.1 SET WAKE UP TIME  
4.2 WAKE UP DISABLE  
4.3 ACTIVE CONF-ROOM  
4.4 DEACTIVE CONF-ROOM  
7008D User Guide | Menu Tree 41  
Wake Up Time/Conference Room  
Set Wake Up Time  
With this feature you can set an alarm to ensure you do not  
miss an important meeting.  
ENTER YOUR WAKEUP TIME  
HH:MM 12:31 pm  
1. Press the  
button and select option [4] TIME/CONF  
ROOM followed by option [1] SET WAKE UP TIME. (Your  
Fig.43  
screen should look as per Fig.43)  
2. Enter the time that you wish the alarm to go off and press  
the  
button.  
3. To stop the alarm when it sounds simply go off hook and  
hang up.  
Wake Up Disable  
This allows you to deactivate an alarm that has been set.  
ERASED WAKEUP TIME  
12:25-S  
12:23pm  
1. Press the  
button and select option [4] TIME/CONF  
ROOM followed by option [1] SET WAKE UP TIME. (Your  
screen should look as per Fig.44)  
Fig.44  
2. Press the  
button.  
7008D User Guide | Wake Up Time/Conference Room 42  
Wake Up Time/Conference Room  
Activate Conference Room  
DIAL NO(1-9) and PASSWD  
Conference Room allows external callers to dial into a multi-  
party conference. As a user you can set up and deactivate a  
conference room.  
1. Press the  
button and select option [4] TIME/CONF  
Fig.45  
ROOM followed by option [3] ACTIVE CONF-ROOM. (Your  
screen should look as per Fig.45)  
2. Enter the number of the conference room you wish to  
activate, followed by your authorisation code and press the  
button.  
3. Callers can now dial into this conference (Internal or external  
via DDI, transfer from reception or auto-attendant).  
Deactivate Conference Room  
A conference room, as set up above, will stay active until you  
deactivate it.  
1. Press the  
button and select option [4] TIME/CONF  
ROOM followed by option [4] DEACTIVATE CONF-ROOM.  
(Your screen should look as per Fig.45)  
2. Enter the relevant number and press the  
button.  
7008D User Guide | Wake Up Time/Conference Room 43  
5. MESSAGE  
5.1 SET PRE-SELECTED MESSAGE  
5.2 SET CUSTOM MESSAGE  
7008D User Guide | Menu Tree 44  
Message  
Set Pre-Set Message  
ENTER MESSAGE NO  
There are 10 pre-set , 10 Custom and 1 personal text-based  
messages that you can chose to leave on the display of you  
7008D Digital Telephone when you are away from your desk.  
(See page xx of this user guide for a list of the pre-set  
messages).  
Fig.46  
1. Press the  
button and select option [5] TIME/CONF  
ROOM followed by option [1] ACTIVE CONF-ROOM. (Your  
screen should look as per Fig.46)  
2. Enter the relevant message number and follow any on-  
screen prompts and press the  
button.  
Set Custom Message  
By selecting option 00 above you will chose your own personal  
message. You set you own message as below:  
MESSAGE : 00  
1. Press the  
button and select option [5] TIME/CONF  
ROOM followed by option [2] SET CUSTOM MSG. (Your  
Fig.47  
screen should look as per Fig.47)  
2. Enter the relevant text as per the character entry chart on  
page 22 and press the  
button.  
7008D User Guide | Message 45  
6. ANNOUNCEMENT  
6.1 RECORD USER GREETING  
6.2 LISTEN TO TIME/DATE  
6.3 LISTEN TO STATION NUMBER  
6.4 LISTEN TO STATION STATUS  
6.5 RECORD PAGE MESSAGE  
6.6 ERASE USER GREETING  
6.7 ERASE PAGE MESSAGE  
7008D User Guide | Menu Tree 46  
Announcement  
Record User Greeting  
If you have permission you may record a greeting that users will hear based on a forward  
type set on your extension. (See page 9 for Call Forward Settings).  
1. Press the  
button and select option [6] ANNOUNCEMENT followed by option [1]  
REC USER GREETING.  
2. You will prompted to press  
to start recording.  
3. When you have finished recording press  
4. Record a message appropriate to the type of forward on your Digital Telephone.  
Listen to Time/Date  
To check the time and date:  
1. Press the  
button and select option [6] ANNOUNCEMENT followed by option [2]  
LISTEN TIME/DATE.  
2. The date and time will then be heard. (Integral messaging must be present to use this  
feature).  
7008D User Guide | Announcement 47  
Announcement  
Listen to Station Number  
To check your station number:  
1. Press the  
button and select option [6] ANNOUNCEMENT followed by option [3]  
LISTEN STA NUMBER.  
2. You will then hear a system message telling you the number of your station.  
Listen to Station Status  
To listen to your current status (Station Number, COS, Call Forwards):  
1. Press the  
button and select option [6] ANNOUNCEMENT followed by option [4]  
LISTEN STA STATUS.  
2. You will then hear the current status of your extension.  
Record Page Message  
It is possible to record a page that you may use on a regular basis. This can be stored,  
together with a page code, under a flexible button  
1. Press the  
button and select option [6] ANNOUNCEMENT followed by option [5]  
REC PAGE MSG.  
2. You will prompted to press  
to start recording.  
When you have finished recording press  
7008D User Guide | Announcement 48  
Announcement  
Erase User Greeting  
To erase your personal greeting:  
1. Press the  
button and select option [6] ANNOUNCEMENT followed by option [6]  
ERASE USER GREETING.  
2. Your personal greeting will be erased.  
Erase Page Message  
To erase your page message:  
1. Press the  
button and select option [6] ANNOUNCEMENT followed by option [7]  
ERASE PAGE MESSAGE  
2. Your page message will be erased.  
7008D User Guide | Announcement 49  
7. SUPPLEMENTARY  
7.1 LCD LANGUAGE DISPLAY  
7.2 MPB VERSION DISPLAY  
7.3 BGM  
7.4 REGISTER STATION NAME  
7.5 SPEAKER/HEADSET  
7.6 HEADSET RING MODE  
7.7 WTU STA NUM RCVR  
7.8 SERIAL NUMBER  
7.9 PC-PHONE LOCK KEY  
7008D User Guide | Menu Tree 50  
Supplementary  
LCD Display Language  
If a qualified system administrator has set this feature up you  
may toggle between a first and second language in your  
display.  
1. Press the  
button and select option [7]  
SUPPLEMENTARY followed by option [1] LCD DISPLAY  
LANGUAGE.  
2. Your LCD language will change to the second language  
option.  
MPB Version Display  
This allows you to the level of software that your system is  
running.  
LGE/UK90P-C.0Bb OCT/04  
UNITED KINGDOM 1 RACK  
1. Press the  
button and select option [7]  
SUPPLEMENTARY followed by option [2] MPB VERSION  
Fig.48  
DISPLAY. (Your screen should look as per Fig.48)  
7008D User Guide | Supplementary 51  
Supplementary  
BGM  
You can chose to listen to background music through your  
handset. There are 11 possible music sources. You should  
check with a qualified system administrator for details of which  
sources are active.  
SELECT BGM SRC (00-11)  
00  
Fig.49  
1. Press the  
button and select option [7]  
SUPPLEMENTARY followed by option [3] BGM. (Your screen  
should appear as in Fig.49).  
2. Select the appropriate source (00-11).  
3. Press the  
button.  
4. Music will then be heard through the handset.  
5. Repeat steps 1 to 4 to cancel the background music.  
Register Station Name  
To register your name to your station:  
ENTER NAME ( )  
1.Press the  
button and select option [7]  
SUPPLEMENTARY followed by option [4] REGISTER STA  
NAME. (Your screen should look as per Fig.50)  
Fig.50  
2. Enter your name and press the  
button.  
7008D User Guide | Supplementary 52  
Supplementary  
Speaker/Headset Mode  
If you wish to connect a headset other than to the headset jack  
follow the instructions below:  
SELECT SPEAKER/HEADSET  
(1:SPK 0:HEADSET) : 1  
1. Press the  
button and select option [7]  
SUPPLEMENTARY followed by option [5] SPK/HEADSET.  
Fig.51  
(Your screen should appear as in Fig.51).  
2. Dial 1 for Speaker, 0 for Headset (Your display will show the  
current setting).  
3. Press the  
button.  
Headset Ring Mode  
To complement the above setting you can chose whether your  
headset, your phone or both devices ring on inbound calls.  
SELECT HEADSET RING TYPE  
(1:S/2:H/3:BOTH) : 1  
1.Press the  
button and select option [7]  
SUPPLEMENTARY followed by option [6] HEADSET RING  
Fig.52  
MODE. (Your screen should look as per Fig.52)  
2. Dial 1 for Speaker, 2 for Headset, 3 for Both. (Your display  
will show the current active setting.  
3. Press the  
button.  
7008D User Guide | Supplementary 53  
Supplementary  
WTU Station Number RCVR  
Do not use. Reserved for future development.  
Serial Number  
KEY:020D14F800060402  
PCK:…………………………  
This is only required when advanced features need to be  
activated (VoIP, CTI, IP Phones, PC Attendant)  
1.Press the  
button and select option [7]  
SUPPLEMENTARY followed by option [8] SERIAL NUMBER.  
Fig.47  
(Your screen should look as per Fig.49)  
PC Phone Lock Key  
This option is used to determine how many PC Phone licences  
are on the system  
PC-PHONE LICENSE  
E:000/D:000  
1.Press the  
button and select option [7]  
SUPPLEMENTARY followed by option [9] SERIAL NUMBER.  
Fig.50  
(Your screen should look as per Fig.50)  
7008D User Guide | Supplementary 54  
USER PROGRAMMING CODES  
PRE SET MESSAGES  
GLOSSARY  
INDEX  
7008D User Guide | Menu Tree 55  
User Programming Codes  
Codes for programming Flexible Buttons  
Precede all of these codes by pressing the  
button.  
Differential Ring: 11  
Enblock Mode: 14  
SMS Notice/Display: 15  
Headset Port On/Off: 17  
ICM Ring Tone: 18  
CO Ring Tone: 19  
COS Down: 21  
Walking COS: 23  
Listen to Station Status: 64  
Record Paging Message: 65  
Erase User Greeting: 66  
Erase Paging Message: 67  
LCD Language Change: 71  
BGM (Background Music): 73  
Station Name Register: 74  
Headset Setup: 75  
Authorisation Code Register: 31  
Authorisation Code Change: 32  
Set Wakeup Time: 41  
Conference Room Activate: 43  
Conference Room Deactivate: 44  
Preset Message Activation: 51  
Set Custom Message: 52  
Record User Greeting: 61  
Play Date and Time: 62  
Play Station Number: 63  
Headset/Telephone Ring Mode: 76  
Account Code: 80  
DDI Call Wait Activate: 81  
Intercom (ICM) Hold: 83  
Camp On: 85  
UCD (Call Centre) DND: 87  
Conference: 91  
DND: 93  
Flash: 94  
Mute: 95  
Redial: 97  
7008D User Guide | User Programming Codes 56  
Preset Messages  
Preset Messages  
Preset messages that can be left in the display of your handset are as follows:  
00 PERSONAL/CUSTOMISABLE Message.  
01 LUNCH, RTN HH:MM – Use this message if you are away from your desk at lunch. The internal  
calling party will see this message on their display when the call you.  
02 ON VACATION/RTN DATE (MM:DD) – This message will inform internal callers that your are on  
holiday and your expected return date.  
03 OUT OF OFFICE/RTN TIME (HH:DD) – If you are out of the office for a period of the day internal  
callers can see your expected return time.  
04 OUT OF OFFICE/RTN DATE (MM:DD) – As per message 03 but you should use this if you are away  
from the office for a day or more.  
05 OUT OF OFFICE/RTN UNKNOWN – This message should really be used in emergencies where you  
have been called away from the office unexpectedly.  
06 CALL: XX…..(17 DIGITS) – If you are away from your desk/office and cannot take calls this is a way  
of informing internal callers that they should ring an alternative number.  
07 IN OFFICE/STA XXXX – You may have to work at another colleagues station. This informs internal  
callers where to redirect their call to.  
08 IN A MEETING/RTN TIME (HH:MM) – If you are not contactable in a meeting you should use this  
message.  
09 AT HOME – If you are to be working from home for a day leave this message on you phone before  
leaving the office.  
10 AT BRANCH OFFICE  
11-20 – These options are available to be custom set to your organisation’s requirements.  
7008D User Guide | Preset Messages 57  
Glossary  
Glossary  
LCD  
Liquid Crystal Display  
DDI  
Direct Dial Inward – Allows an external callers to be routed directly to your extension,  
bypassing reception  
Hunt Group  
Feature to allow a number of extension to be group together to answer inbound calls. Used in  
call centres.  
Handset  
The part of the phone that you pick up to answer calls. Also commonly know as the receiver.  
CTI  
Computer Telephony Integration. This is the ability to move call handling and general  
telephony functions onto the PC.  
ISDN  
Integrated Services Digital Network. Available as ISDN2e or ISDN30. Higher Speed more  
flexible medium of carrying voice traffic than traditional Analogue lines.  
COS  
Class Of Service. Your COS determines the types of numbers you may dial such as National,  
Local or International.  
7008D User Guide | Glossary 58  
Glossary  
IPLDK  
IP enabled, LG Digital Keysystem  
BGM  
Background Music. You may select a number of different music sources to play through your  
handset.  
MPB  
Main Processor Board. The ‘brains’ of the phone system. MPB contains all system software  
and controls all system functions.  
CO  
Central Office. American term now widely adopted in the telecommunications industry to  
describe the local telephone exchange.  
VMIB  
Voice Mail Interface Board. Integral Voice Messaging application for the IPLDK telephone  
system.  
Flexible Button  
This is a button that can be assigned as a Line, Feature, Speed Dial or Extension button.  
7008D User Guide | Glossary 59  
Index  
A
D
J
A……………………………..…27  
Announcement……………..…46  
Answer Mode…………….......31  
Answering Calls………...……6,7  
Answering Message Wait.......23  
Authorisation Code…………..39  
D…………………………….……27  
DDI…...…………………..…12, 58  
Dial Pad………...…………….......3  
J……………………….……27  
K
K…....………………………27  
E
E………….………………………27  
Ear-Mic Headset…...….........…33  
Enblock Mode…..……………....32  
L
L………………………….…27  
LCD...………………….51, 58  
B
B…………………………..……27  
BGM……………………....52, 58  
Busy Station…………………..22  
F
M
F……………………………….…27  
Flexible Button......3, 4, 28, 56, 59  
M…..…………………….…27  
Making Calls…………..…6, 7  
Menu Tree…………………29  
Message Wait………….....22  
Microphone…………………3  
Mobile Extension………….40  
MPB…………………...51, 59  
G
C
G……………………………….…27  
C………………………………..27  
Call Forward……………...10, 11  
Call Wait (Camp On)…………13  
Character Entry…………….…27  
CO……………………………...59  
CO Ring……………………….34  
Conference Call………………19  
Conference Room……………43  
COS…………………..36, 37, 58  
Custom Message…………….45  
H
H……………………………….…27  
Handset................................3, 58  
Headset……………………..33, 53  
Hold………………………….3, 4, 8  
Hunt Group……………………...58  
N
N...……………………….…27  
O
O…...…………………….…27  
I
I….…………………………….…27  
ICM Ring………………………...33  
IPLDK……………………………59  
7008D User Guide | Index 60  
Index  
P
S
P……………………………..…27  
Page……………………………18  
Page Message………......48, 49  
Park……………………………...9  
PC Phone……………………..54  
Pickup………………………….14  
Preset Message……….....45, 57  
Programme Codes………......56  
Station Number…………………48  
Station Status…………………..48  
T
T………….………………………27  
Transfer…..……………….3, 4, 15  
Time/Date……………………….47  
U
U……………………………….…27  
Unanswered Station……………22  
User Programming………...24, 55  
User Greeting……...……….47, 49  
Q
Q…………………………..……27  
Queuing……………………….17  
V
R
V……………………………….…27  
VMIB……………………………..59  
Volume.………………………..3, 4  
R………………………………..27  
Redial……………………..20, 21  
Ring…………….………………30  
W
S
W...…………………………….…27  
Wakeup Time…………………...42  
Walking COS…………………...37  
S………………………………..27  
Serial Number………………...54  
SMS (Short Messaging)……..32  
Speaker……..…………..3, 4, 53  
Speed…....………….3, 4, 16, 26  
Station Name……………..25, 52  
7008D User Guide | Index 61  

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