Related documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Document conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Text symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Equipment symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Rack stability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Getting help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
HP technical support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
HP storage web site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
HP authorized reseller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Library components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Library cabinet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Front panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Back panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Operator control panel (OCP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Library robotics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Tape drives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Cleaning cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Ultrium 460 and 460-FC tape drives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
SDLT 320 tape drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Tape cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Ultrium 460 tape cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
SDLT 320 tape cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Load ports and magazines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Card cage and controllers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
e2400-160 FC and e2400-FC 2G interface controllers . . . . . . . . . . . . . . . . . . . . . . . 28
Reset button. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
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Power indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Serial port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Ethernet port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
External FC ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
SCSI buses (e2400-160 FC interface controller only) . . . . . . . . . . . . . . . . . . . . 31
Internal FC ports (e2400-FC 2G interface controller only) . . . . . . . . . . . . . . . . 31
LAN-free backup and restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Interface Manager card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Library storage locations and slot numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Model 712e. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Model 630e. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Taking ESD precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Preparing tape cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Labeling tape cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Ultrium bar code labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
SDLT bar code labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Media label identifiers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Setting the write-protect switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Write-protecting Ultrium tape cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Write-protecting SDLT tape cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Inserting tape cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Closing the cabinet doors and access panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Powering the library on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Powering on the library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Placing the library on-line or off-line. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Powering off the library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Using the OCP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Home screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
OCP buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
OCP components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Menu screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Viewing library information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Viewing cabinet information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Viewing and editing setup information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Load Ports screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Operations screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
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Diagnostics screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Stop button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Inserting tape cartridges into the load port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
3 Maintenance and Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Start-up problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
OCP problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Robotics problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Operating problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Tape drive problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Interface Manager card problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
FC interface controller problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
LED indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Basic troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Verifying SCSI bus configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Verifying FC port connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Verifying FC and SCSI devices in Windows NT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Verifying the interface controller configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Verifying devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Verifying the host configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Verifying HBA device driver information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Verifying serial port configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Maintaining tape cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Cleaning tape drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Cleaning SDLT tape drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Cleaning Ultrium tape drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Physical specifications and requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Performance and reliability characteristics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Checking the new installation site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Preparing the library for relocation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Removing tape cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Installing shipping restraints and packing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Disconnecting library cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
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Crating the library. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Preparing the library for operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
FCC statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
BSMI statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Japan statement (VCCI) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Industry Canada (digital apparatus) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
CISPR-22 WARNING! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
ACHTUNG!. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
ATTENTION! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Notice for USA and CANADA only . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
ATTENTION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
REMARQUE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Laser statement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Class 1 laser product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Laser klasse 1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Appareil à laser de classe 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Producto láser de clase 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Luokan 1 laserlaite. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Battery statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
LET OP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
VAROITUS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
ATTENTION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
ACHTUNG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Attenzione . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
PRECAUCIÓN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
VARNING! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
D Sense Data Values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129
E
Event Reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143
Information events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Warning events. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Critical events. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Glossary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .159
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ESL E-Series Tape Library User’s Guide
About this Guide
Related documentation
In addition to this guide, HP provides corresponding information:
■
■
■
HP StorageWorks ESL E-Series Tape Library Site Survey
HP StorageWorks ESL E-Series Unpacking and Installation Guide
HP StorageWorks ESL E-Series Tape Library Service Manual
8
ESL E-Series Tape Library User’s Guide
About this Guide
Conventions
Conventions consist of the following:
■
■
■
Document conventions
Text symbols
Equipment symbols
Document conventions
This document follows the conventions in Table 1.
Table 1: Document conventions
Convention
Blue text: Figure 1
Bold
Element
Cross-reference links
Menu items, buttons, and key, tab, and
box names
Italics
Text emphasis and document titles in
body text
Monospace font
User input, commands, code, file and
directory names, and system responses
(output and messages)
Monospace, italic font
Command-line and code variables
Web site addresses
Blue underlined sans serif font text
(
http://www.hp.com)
Text symbols
The following symbols may be found in the text of this guide. They have the
following meanings:
WARNING: Text set off in this manner indicates that failure to follow
directions in the warning could result in bodily harm or death.
Caution: Text set off in this manner indicates that failure to follow directions
could result in damage to equipment or data.
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About this Guide
Tip: Text in a tip provides additional help to readers by providing nonessential or
optional techniques, procedures, or shortcuts.
Note: Text set off in this manner presents commentary, sidelights, or interesting points
of information.
Equipment symbols
The following equipment symbols may be found on hardware for which this guide
pertains. They have the following meanings:
Any enclosed surface or area of the equipment marked with these
symbols indicates the presence of electrical shock hazards. Enclosed
area contains no operator serviceable parts.
WARNING: To reduce the risk of personal injury from electrical shock
hazards, do not open this enclosure.
Any RJ-45 receptacle marked with these symbols indicates a network
interface connection.
WARNING: To reduce the risk of electrical shock, fire, or damage to the
equipment, do not plug telephone or telecommunications connectors
into this receptacle.
Any surface or area of the equipment marked with these symbols
indicates the presence of a hot surface or hot component. Contact with
this surface could result in injury.
WARNING: To reduce the risk of personal injury from a hot component,
allow the surface to cool before touching.
10
ESL E-Series Tape Library User’s Guide
About this Guide
Power supplies or systems marked with these symbols indicate the
presence of multiple sources of power.
WARNING: To reduce the risk of personal injury from electrical
shock, remove all power cords to completely disconnect power
from the power supplies and systems.
Any product or assembly marked with these symbols indicates that the
component exceeds the recommended weight for one individual to
handle safely.
WARNING: To reduce the risk of personal injury or damage to the
equipment, observe local occupational health and safety requirements
and guidelines for manually handling material.
ESL E-Series Tape Library User’s Guide
11
About this Guide
Rack stability
Rack stability protects personnel and equipment.
WARNING: To reduce the risk of personal injury or damage to the
equipment, be sure that:
■ The leveling jacks are extended to the floor.
■ The full weight of the rack rests on the leveling jacks.
■ In single rack installations, the stabilizing feet are attached to the rack.
■ In multiple rack installations, the racks are coupled.
■ Only one rack component is extended at any time. A rack may become
unstable if more than one rack component is extended for any reason.
12
ESL E-Series Tape Library User’s Guide
About this Guide
Getting help
If you still have a question after reading this guide, contact an HP authorized
service provider or access our ESL E-series web site:
.
HP technical support
Telephone numbers for worldwide technical support are listed on the following
of origin.
Note: For continuous quality improvement, calls may be recorded or monitored.
Be sure to have the following information available before calling:
■
■
■
■
■
■
Technical support registration number (if applicable)
Product serial numbers
Product model names and numbers
Applicable error messages
Operating system type and revision level
Detailed, specific questions
HP storage web site
The HP web site has the latest information on this product, as well as the latest
drivers. Access storage at: http://www.hp.com/country/us/eng/prodserv/
storage.html. From this web site, select the appropriate product or solution.
HP authorized reseller
For the name of your nearest HP authorized reseller:
■
■
In the United States, call 1-800-345-1518
In Canada, call 1-800-263-5868
Elsewhere, see the HP web site for locations and telephone numbers:
.
ESL E-Series Tape Library User’s Guide
13
About this Guide
14
ESL E-Series Tape Library User’s Guide
Library Overview
Library components
■
■
■
■
■
■
■
Tape drives, page 22
Load ports and magazines, page 26
Card cage and controllers, page 28
Interface Manager card, page 32
Library cabinet
The cabinet houses all library components, including:
■
■
■
■
■
■
Media picker
Storage bins
Control electronics
Power supply and distribution equipment
Tape drives
Card cage with Fibre Channel (FC) interface controllers and robotics
controller
■
Interface Manager card
You can access these components through the front and back doors of the library
cabinet.
Front panel
The front of the library cabinet (see Figure 1) provides the following:
■
■
■
The front doors provide easy access to the media picker and the storage array.
The viewing window makes it possible to visually monitor library operations.
An Operator Control Panel (OCP) in the center of the door enables you to
monitor and control library operations.
■
Two configurable load ports allow easy insertion of cartridges without
opening the library door.
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ESL E-Series Tape Library User’s Guide
Library Overview
Back panel
The back of the library cabinet (see Figure 2) provides easy access to:
■
■
■
■
Cooling fans
Power, control, and data interfaces
Tape drives
Tape drive communication (cluster controller card and Interface Manager
card)
■
Card cage with FC interface controllers and a robotics controller card
L N K
A C T /
C H A N N E L L N K
F I B R E A C T /
C H A N N E L
F I B R E
S E R I A L
P W R
E T H E R N E T
0
T
O
P
R
1
T
P O R
L N K
A C T /
C H A N N E L L N K
F I B R E A C T /
C H A N N E L
F I B R E
S E R I A L
P W R
E T H E R N E T
0
T
O
P
R
1
T
P O R
L N K
A C T /
C H A N N E L L N K
F I B R E A C T /
C H A N N E L
F I B R E
S E R I A L
P W R
E T H E R N E T
0
T
O
P
R
1
T
P O R
2
L N K
A C T /
C H A N N E L L N K
F I B R E A C T /
C H A N N E L
F I B R E
S E R I A L
P W R
E T H E R N E T
0
T
O
P
R
1
T
P O R
1
L N K
A C T /
C H A N N E L L N K
F I B R E A C T /
C H A N N E L
F I B R E
S E R I A L
P W R
Power supplies
(2 per drive cluster)
E T H E R N E T
0
T
O
P
R
1
T
P O R
Tape drives
(4 drives per cluster)
3
L N K
C H A N N E L L N K
F I B R E A C T /
C H A N N E L
F I B R E
S E R I A L
A C T /
P W R
E T H E R N E T
0
T
O
P
R
1
T
P O R
2
Clus
5
4
Tape drive comm7unication
6
(1 per drive cluster)
4
4
Cooling fans (1 per drive and 1 per card
cage)
Cluster 0
Cluster controller card (1 per drive cluster)
Interface manager
1
2
Card cage
Power supplies (2 per drive cluster and 2
per card cage)
5
6
7
3
Tape drives (up to 4 per drive cluster)
Figure 2: Library cabinet - back panels
18
ESL E-Series Tape Library User’s Guide
Library Overview
Operator control panel (OCP)
The OCP features a menu system for determining library status, configuring the
library, and performing certain diagnostic functions (see Figure 3).
1
2
1
OCP buttons
2
Green LED
Figure 3: OCP initial screen
ESL E-Series Tape Library User’s Guide
19
Library Overview
The OCP consists of the following features (see Table 2):
Table 2: OCP features
Feature
Description
■
OCP
The OCP displays library status information and allows you to
access the library menus. These menus allow you to view or
change the library settings, run demonstration programs, or
run diagnostic tests.
The OCP is discussed in “Using the OCP” on page 60.
■
■
OCP buttons
Use these buttons in combination with the OCP to scroll through
screens and select options or commands. The functionality of
these buttons changes depending on the currently displayed
GUI screen.
LED indicator The green LED lights when the library is fully operational and
ready to accept host commands. It flashes while the library is
transitioning from a READY state to a NOT READY state. The
library will not be READY during power-on self-tests, when
magazines are being released, or during access to certain
menu items.
Note: You can also perform diagnostics using HP StorageWorks Library and Tape
configure the library and monitor library status using HP StorageWorks Command
View ESL that shipped with your product. For support information, visit
.
20
ESL E-Series Tape Library User’s Guide
Library Overview
Library robotics
The library robotics consists of the main components identified in Figure 4.
1
2
1
Picker assembly
2
Vertical motor
Figure 4: Library robotics
The vertical and horizontal motors move the library robotics into position to pick
and place tape cartridges, and rotates the optical scanner 180° to allow the library
robotics to pass cartridges between the side storage bins and the back storage bins
or tape drives. The extension axis assembly extends the library robotics forward to
make contact with the desired cartridge and then retracts the library robotics to
remove the cartridge from a bin or drive.
The library robotics includes the optical scanner that reads bar code labels (7
characters for Super Digital Linear Tape (SDLT) and 8 characters for Ultrium).
The scanner is used to maintain an inventory of the tape cartridges within the
library. A full inventory occurs automatically whenever the library is powered on
or when the doors have been opened. An inventory of just the load ports occurs
when the load ports have been opened. Inventories can also be initiated from the
host computer.
ESL E-Series Tape Library User’s Guide
21
Library Overview
Although the library does not require tape cartridges to have bar code labels,
properly labeled tape cartridges and full storage bins speed up the inventory
process and greatly improved media management.
Tape drives
The ESL E-Series tape library can hold up to 24 Ultrium 460, Ultrium 460-FC, or
SDLT 320 tape drives. When fewer than 24 drives are installed in the library, the
tape drives must occupy consecutive drive clusters, beginning with drive cluster 0
(see Figure 2 on page 18).
Caution: It is critical to ensure that the media you use matches the format of
your tape drive. Cleaning cartridges and formatted data cartridges are unique
for each drive technology. Damage may occur if inappropriate media is used
in tape drives.
Tape cartridges and cleaning cartridges are not included with the library, and must
be ordered in addition to the library.
Cleaning cartridges
Note: By default, Autoclean is disabled. Ensure your application software supports this
feature before enabling it.
If a drive experiences read/write errors when the Autoclean function is enabled,
the library issues an error message stating that drive cleaning is required. Without
user intervention, the media picker replaces the data cartridge with a cleaning
cartridge. When the cleaning procedure finishes, the media picker returns the data
cartridge to the drive.
Note: Ultrium cleaning cartridges have a 50-use limit, while SDLT cleaning cartridges
have a 20-use limit. Once a cleaning cartridge has reached its use limit it must be
replaced. If the drive continues to request cleaning after a cleaning cartridge has been
loaded, replace the cleaning cartridge with a new one.
22
ESL E-Series Tape Library User’s Guide
Library Overview
Ultrium 460 and 460-FC tape drives
The Ultrium tape drive is a high-performance streaming tape drive that uses
Linear Tape-Open (LTO) technology. An Ultrium 460 or 460-FC tape drive is
capable of storing up to 200 GB (native) of data per cartridge, and has a sustained
data transfer rate of 30 MBps (108 GBph) (native). Access the HP StorageWorks
information about its features and capabilities.
SDLT 320 tape drives
The SDLT 320 tape drive is a high-capacity, high-performance streaming tape
drive that uses Laser Guided Magnetic Recording (LGMR) technology to
maximize the amount of data that can be stored on a tape. An SDLT 320 tape drive
is capable of storing up to 160 GB (native) of data per cartridge and has a
sustained data transfer rate of 16 MBps (57.6 GBph). Access the HP
StorageWorks SDLT Tape Drive Reference Guide from
http://www.hp.com/support for more information about its features and
capabilities.
Tape cartridges
Note: Tape cartridges are not included in the purchase of a tape library. Purchase tape
cartridges separately.
Ultrium 460 tape cartridges
Ultrium 460 and 460-FC tape drives both use the Ultrium 460 tape cartridges.
Note: In addition to the information provided in this manual, refer to the
documentation provided with your media for more information.
Caution: Ultrium tape drives require special cleaning cartridges and data
cartridges formatted specifically for HP Ultrium. To avoid damage to your tape
drive, it is critical to use appropriate cleaning cartridges and properly
formatted data cartridges.
ESL E-Series Tape Library User’s Guide
23
Library Overview
Approved media has the Ultrium format trademark, which indicates the media has
passed Ultrium format compliance testing (see Figure 5).
Figure 5: HP Ultrium format trademark
For best results, always use HP branded media and bar code labels. The following
tape cartridges and label packs are approved for the library’s Ultrium tape drives
(capacity listed assumes 2:1 compression):
■
■
HP Ultrium data cartridge:
— C7972A (400 GB, Ultrium 460)
— C7971A (200 GB, Ultrium 230)
HP Ultrium 460 prelabeled data cartridge:
— C7972L (400 GB, Europe Only, Ultrium 460)
— C7972AL (400 GB, Americas Only, Ultrium 460)
— C7971L (200GB, Europe Only, Ultrium 230)
— C7971AL (200 GB, Americas Only, Ultrium 230)
HP Ultrium bar code label pack:
■
■
— Q2002A (Ultrium 460)
— Q2001A (Ultrium 230)
HP Ultrium universal cleaning cartridge:
— C7978A
Caution: Do not bulk erase Ultrium formatted cartridges. This destroys
prerecorded servo information and makes the cartridge unusable.
Always visually inspect your tape cartridges when loading or removing them from
your tape library. Taking a few minutes to check the condition of your cartridges
lowers the risk of repeated failures and helps ensure uninterrupted backup.
24
ESL E-Series Tape Library User’s Guide
Library Overview
Caution: Always discard damaged tape cartridges. If a defective tape
cartridge is loaded into a tape drive, it may damage the drive, potentially
requiring drive replacement.
Note: For information on ordering tape cartridges and bar code labels, refer to the
ordering sheet that shipped with your library. You can also access this information at
SDLT 320 tape cartridges
Note: In addition to the information provided in this manual, refer to the
documentation provided with your media for more information.
The following tape cartridges and label packs are approved for the library’s SDLT
tape drives (capacity listed assumes 2:1 compression):
■
HP SDLT Data Cartridge:
— C7980A (220-320 GB)
HP SDLT Prelabeled Data Cartridge:
— C7980L (220-320 GB, Europe Only)
— C7980AL (220-320 GB, Americas Only)
HP SDLT Cleaning Cartridge:
— C7982A
■
■
■
HP SDLT Bar Code Label Pack:
— Q2003A
Caution: SDLT tape drives require special cleaning cartridges and data
cartridges formatted specifically for SDLT. To avoid damage to your tape drive,
it is critical to use appropriate cleaning cartridges, and properly formatted
data cartridges. Do not use DLT Tape I, DLT Tape II, DLT Tape III, or DLT Tape
IIIXT data cartridges, or DLT cleaning cartridges with SDLT tape drives.
ESL E-Series Tape Library User’s Guide
25
Library Overview
Make it a practice to visually inspect your tape cartridges when loading or
removing them from your tape library. Taking a few minutes to check the
condition of your cartridges will lower the risk of repeated failures and help
ensure uninterrupted backup.
Caution: Always discard damaged tape cartridges. If a defective tape
cartridge is loaded into a tape drive it may damage the drive, potentially
requiring drive replacement.
Note: For information on ordering tape cartridges and bar code labels, refer to the
ordering sheet that shipped with your library.
Load ports and magazines
cartridge magazines without interrupting library operations.
There are 2 tape cartridge magazines in the left load port, and 4 in the right (see
Figure 6). The number of tape cartridges in these magazines differs between the
SDLT and LTO libraries. Table 3 lists LTO slot count for various configurations;
Table 4 lists SDLT slot count.
26
ESL E-Series Tape Library User’s Guide
Library Overview
Card cage and controllers
The library card cage The library card cage is located in the top of the library
cabinet, above cluster 0. It houses up to six FC interface controllers (e2400-160)
or native FC interface controllers (e2400-FC 2G), the library robotics controller
(e1200-160), a fan, and two power supplies (see Figure 7).
1
5
2
3
4
1
e2400-FC 2G FC interface controllers
e2400-160 FC interface controllers
Library robotics controller e1200-160
4
5
Card cage fan
Card cage power supplies
2
3
Figure 7: Card cage with controllers
e2400-160 FC and e2400-FC 2G interface controllers
The FC interface controllers translates the Fibre Channel Protocol (FCP) to and
from the SCSI protocol, if necessary. It transfers commands, data, and status
information to and from FC controllers and FC and SCSI devices.
Supported devices include:
■
■
■
Initiator devices – FC hosts
Sequential access devices – tape drives
Changer devices – tape libraries
The e2400-160 FC interface controller provides bidirectional connectivity for
Ultra-3 SCSI buses in a Fibre Channel Switched Fabric (FC-SW) environment.
The e2400-FC 2G interface controller provides fibre connectivity for native FC
drives, such as the Ultrium 460-FC drive.
28
ESL E-Series Tape Library User’s Guide
Library Overview
e2400-FC 2G interface controllers, refer to the HP StorageWorks ESL E-Series
Unpacking and Installation Guide, or the documentation that shipped with the interface
controller.
Figure 8 illustrates the I/O panel of the e2400-160 FC interface controller.
ESL E-Series Tape Library User’s Guide
29
Library Overview
Reset button
To force a manual reboot of the FC interface controller, use the reset button (see
Figure 8 and Figure 9). Press the button with a pen or other small object. You can
also select the Rebootmenu option in the Command View ESL, as described
later in this manual.
Caution: Using the Reset button during an ongoing data backup, restore, or
other data transfer process, can result in a disruption of that process and a loss
of data. Before selecting the Reset button, verify that no data is currently
transferring through the FC interface controller by visually inspecting the
Activity LEDs of all I/O ports on the FC interface controller.
Power indicator
The interface controller has one power LED.
■
■
Yellow - Power-On-Self-Test (POST) in process or processor problems
Serial port
The interface controller is equipped with one serial port. See Figure 8 and
Figure 9 for the location of the serial port.
E-series library.
Ethernet port
One Ethernet port with an LED indicator is included in the interface controller.
See Figure 8 and Figure 9 for the location of the Ethernet port.
■
■
Activity - Port activity
Link - Valid Ethernet link
30
ESL E-Series Tape Library User’s Guide
Library Overview
External FC ports
Two FC ports (for external connections) with LED indicators are found on the
interface controller: Port F0 and Port F1. See Figure 8 and Figure 9for the location
of the FC ports.
■
■
Green (LINK) - Valid FC link
SCSI buses (e2400-160 FC interface controller only)
Four SCSI buses with LED indicators are included in the FC interface controller.
See Figure 8 for the location of the SCSI buses.
■
Green - SCSI bus activity on corresponding port
Internal FC ports (e2400-FC 2G interface controller only)
The native FC interface controller has 6 native FC ports with LED indicators:
2ports (FC0 and FC1) connect to the SAN; 4 ports (TD0 through TD3) connect to
drives in the corresponding cluster. See Figure 9 for the location of these ports.
■
■
Green (ACT) - FC port activity
Green (LINK) - Valid FC link
LAN-free backup and restore
The e2400-160 FC and the e2400-FC 2G interface controllers can enable
LAN-free backup/restore to allow the bulk of data traffic to be moved from the
LAN to the storage area network (SAN).
ESL E-Series Tape Library User’s Guide
31
Library Overview
See Figure 10 for an illustration of this process.
Figure 10: LAN-free backup and restore
Interface Manager card
The HP StorageWorks Interface Manager is a management card designed to
consolidate and simplify the management of multiple FC interface controllers
installed in the library. It also provides SAN-related diagnostics and management
for library components including interface controllers, drives, and robotics. The
Interface Manager card, in conjunction with HP StorageWorks Command View
ESL software, provides remote management of the library via a serial, telnet, or
web-based GUI interface.
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ESL E-Series Tape Library User’s Guide
Library Overview
The Interface Manager card is located in drive cluster 0 to the right of the cluster
controller card (see Figure 11).
Figure 11: Interface Manager card
Note: Additional advanced SAN security and management features are available via
permanent software licenses. For more information, refer to the documentation that
shipped with the Interface Manager and Command View ESL software kit. Details are
also available at http://www.hp.com/support/cvesl
.
Note: Command View ESL, provided with your library, is a utility that provides
diagnostics and management by accessing devices through a LAN infrastructure. For
ESL E-Series Tape Library User’s Guide
33
Library Overview
Note: For information on using the Command View ESL software, see the HP
StorageWorks Interface Manager and Command View ESL User Guide that shipped
with your library or visit http://www.hp.com/support/cvesl
.
Any client machine on the LAN can communicate with the Interface Manager
either through the GUI web interface, or through a Telnet command line interface
(CLI). At a higher level, multiple libraries, each containing an Interface Manager
card, can be connected to a single management station. Each Interface Manager
card can communicate with only one management station, but the management
station can communicate with multiple Interface Manager cards (see Figure 12).
Library 1
Library 2
Library 3
IP
IP
IP
Management Station
Figure 12: Multiple libraries connected to a single management station
Tip: HP recommends that you install Command View ESL on a single dedicated server
(management station) on the LAN. However, it is possible to install Command View ESL
on multiple servers. In this scenario, if one management station claims a library for
management, then that same library cannot be managed by any other management
station. A library can only be managed by one management station at a time.
34
ESL E-Series Tape Library User’s Guide
Library Overview
Library storage locations and slot numbering
The HP StorageWorks ESL E-Series tape library is an automated tape storage and
retrieval library that may consist of up to 24 tape drives and up to 718 Ultrium 460
tape cartridges, or 636 SDLT 320 tape cartridges.
The library stores tape cartridges in the following locations:
■
■
■
Left panels
Back panels
Note: The number of tape cartridge slots depends on the drive technology used. The
number of back panel slots depends on how many drive clusters are in the library. See
“Model 712e” on page 40 and “Model 630e” on page 41 for tape cartridge quantity
information.
ESL E-Series Tape Library User’s Guide
35
Library Overview
To slide the slot panels out of the cabinet, press the slot panel latches down and
pull the slot panel out of the cabinet (see Figure 13).
1
2
3
1
2
Upper load port panel latch
Middle load port panel latch
3
Lower load port panel latch
Figure 13: Sliding the slot panels out of the cabinet
36
ESL E-Series Tape Library User’s Guide
Library Overview
Figure 14 shows the left panel bins. Begin with panel 1 and load top to bottom and
left to right. Continue with panel 2 in the same manner, and finally, panel 3.
1
2
3
1
2
Panel 1
Panel 2
3
Panel 3
Figure 14: Bin shelf numbering, left panels
ESL E-Series Tape Library User’s Guide
37
Library Overview
Figure 15 shows the right panel bins. Begin with panel 4 and load top to bottom
and left to right. Continue with panel 5 in the same manner, and finally, panel 6.
1
2
3
1
2
Panel 4
Panel 5
3
Panel 6
Figure 15: Bin shelf numbering, right panels
38
ESL E-Series Tape Library User’s Guide
Library Overview
Figure 16 shows the back panel bins. Each column has seven slots. Begin at the
top, with the panel corresponding to cluster 0, and load top to bottom and left to
right. Continue loading each sequential cluster, top to bottom and left to right.
Note: The number of slots located in the back panel varies with the number of drive
clusters installed.
1
2
1
Cluster 0
2
Back panel pins
Figure 16: Bin shelf numbering, back panel
ESL E-Series Tape Library User’s Guide
39
Library Overview
Model 712e
Storage capacity in Ultrium libraries is as shown in Table 3.
Table 3: Ultrium library storage elements
Number of drives Load ports used Load port capacity User slots
1 - 4
0
0
718
700
682
664
704
686
668
650
690
672
654
636
676
658
640
622
662
644
626
608
648
630
612
594
1 - 4
Left only
Right only
Both
18
36
54
0
1 - 4
1 - 4
5 - 8
0
5 - 8
Left only
Right only
Both
18
36
54
0
5 - 8
5 - 8
9 - 12
9 - 12
9 - 12
9 - 12
13 - 16
13 - 16
13 - 16
13 - 16
17 - 20
17 - 20
17 - 20
17 - 20
21 - 24
21 - 24
21 - 24
21 - 24
0
Left only
Right only
Both
18
36
54
0
0
Left only
Right only
Both
18
36
54
0
0
Left only
Right only
Both
18
36
54
0
0
Left only
Right only
Both
18
36
54
Note: If the load ports are configured, those slots cannot be used as data slots.
40
ESL E-Series Tape Library User’s Guide
Library Overview
Model 630e
Storage capacity in the SDLT library is as shown in Table 4.
Table 4: SDLT library storage elements
Number of drives Load ports used Load port capacity User slots
1 - 4
0
0
636
620
604
588
624
608
592
576
612
596
580
564
600
584
568
552
588
572
556
540
576
560
544
528
1 - 4
Left only
Right only
Both
16
32
48
0
1 - 4
1 - 4
5 - 8
0
5 - 8
Left only
Right only
Both
16
32
48
0
5 - 8
5 - 8
9 - 12
9 - 12
9 - 12
9 - 12
13 - 16
13 - 16
13 - 16
13 - 16
17 - 20
17 - 20
17 - 20
17 - 20
21 - 24
21 - 24
21 - 24
21 - 24
0
Left only
Right only
Both
16
32
48
0
0
Left only
Right only
Both
16
32
48
0
0
Left only
Right only
Both
16
32
48
0
0
Left only
Right only
Both
16
32
48
Note: If the load ports are configured, those slots cannot be used as data slots.
ESL E-Series Tape Library User’s Guide
41
Library Overview
42
ESL E-Series Tape Library User’s Guide
Library Operations
Taking ESD precautions
Components within the library contain static-sensitive parts. To prevent damage to
these parts while performing installation, maintenance, or replacement
procedures, observe the following precautions:
■
Keep the cabinet turned off during all installation, maintenance, and
replacement procedures.
■
Keep the cabinet power cord connected to a grounded power outlet except
when working with AC electrical components.
WARNING: This product can only be used with an HP approved power cord
for your specific geographic region. Use of a non-HP approved power cord
may result in: 1) not meeting individual country specific safety requirements; 2)
insufficient conductor ampacity that could result in overheating with potential
personal injury and/or property damage; and 3) fracturing resulting in the
internal contacts being exposed, which potentially could subject the user to a
shock hazard. HP disclaims all liability in the event a non-HP approved power
cord is used.
ce produit ne peut être utilisé qu'avec un cordon
AVERTISSEMENT :
d'alimentation approuvé par HP pour votre zone géographique. L'emploi
d'un cordon d'alimentation non approuvé par HP peut avoir les conséquences
suivantes : 1) non-conformité aux spécifications de sécurité du pays concerné ;
2) intensité admissible du conducteur insuffisante pouvant provoquer une
surchauffe créant un risque de blessure ou d'endommagement du produit ;
et 3) rupture pouvant exposer les contacts internes et créer un risque
d'électrocution pour l'utilisateur. HP décline toute responsabilité en cas
d'utilisation d'un cordon d'alimentation non approuvé.
44
ESL E-Series Tape Library User’s Guide
Library Operations
VORSICHT: Dieses Produkt kann ausschließlich mit einem von HP für Ihre Region
zugelassenen Netzkabel verwendet werden. Die Verwendung eines nicht
von HP zugelassenen Netzkabels kann folgende Konsequenzen haben:
1) Nichteinhaltung der nationalen Sicherheitsbestimmungen, 2) Überschreiten
der Strombelastbarkeit des Netzkabels, was zu einer Überhitzung und in der
Folge zu Verletzungen und Sachschäden führen kann, 3) Stromschlaggefahr
durch Kabelbruch und Freilegen der Adern. Für den Fall, dass ein nicht von HP
zugelassenes Netzkabel verwendet wird, übernimmt HP keinerlei Haftung.
AVVERTENZA: Il presente prodotto può essere utilizzato esclusivamente con
un cavo di alimentazione approvato da HP specifico per la regione geografica
dell'utente. L'utilizzo di un cavo di alimentazione non approvato da HP
potrebbe comportare: 1) la non conformità alle normative locali in materia di
antinfortunistica; 2) l'insufficienza della capacità di amperaggio del conduttore
con conseguente surriscaldamento e potenziali lesioni personali e/o danni alla
proprietà; 3) la rottura del prodotto con conseguente esposizione dei contatti
interni e potenziali lesioni da scosse. HP rifiuta ogni responsabilità in caso di
utilizzo di un cavo di alimentazione non approvato da HP.
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Library Operations
WAARSCHUWING: Dit product mag ALLEEN worden gebruikt met een netsnoer
dat door HP is goedgekeurd voor gebruik in uw regio. Als u een netsnoer
gebruikt dat niet door HP is goedgekeurd, kan dit ertoe leiden dat: 1) u niet
voldoet aan de specifieke veiligheidsvoorschriften van uw land, 2) de aderdikte
te klein is, waardoor oververhitting kan optreden met lichamelijk letsel en/of
beschadiging van de apparatuur tot gevolg, en 3) het netsnoer breekt, waardoor
de interne contacten bloot komen te liggen met het risico van letsel door
elektrische schok. HP wijst alle aansprakelijkheid af als u een netsnoer gebruikt
dat niet door HP is goedgekeurd.
ADVERTENCIA: este producto sólo puede utilizarse con un cable de
alimentación aprobado por HP para su región geográfica específica.
El uso de un cable de alimentación no aprobado por HP puede provocar
lo siguiente: 1) el incumplimiento de requisitos de seguridad específicos del país;
2) insuficiente corriente permanente admisible de conductor que puede provocar
un sobrecalentamiento y posibles lesiones personales o daños a la propiedad;
y 3) una rotura que deje expuestos los contactos internos, lo que supone
un peligro potencial de descarga eléctrica para el usuario. HP renuncia a
toda responsabilidad en caso de utilizarse un cable de alimentación no
aprobado por HP.
WARNING: Avoid contact with the power supplies, EMI filter, and all other
AC electrical components while the cabinet is connected to a power outlet.
.
évitez tout contact avec les blocs d'alimentation, le filtre EMI
AVERTISSEMENT :
et tous les autres composants électriques CA pendant que l'armoire est connectée
à une prise de courant.
keinesfalls Netzteile, EMI-Filter oder andere elektrische Komponenten berührt
werden.
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AVVERTENZA: Evitare il contatto con alimentatori, filtri EMI e qualsiasi altro
componente elettrico AC quando il cabinet è collegato a una presa di corrente.
WAARSCHUWING: Raak de voedingseenheden, het EMI-filter en de andere
elektrische onderdelen niet aan als kast is aangesloten op een stopcontact.
ADVERTENCIA: Evite el contacto con fuentes de alimentación, filtros EMI y
otros componentes eléctricos de CA mientras el receptáculo esté conectado
a la toma de corriente.
■
Use an antistatic wrist strap when touching internal cabinet components. To
use the wrist strap properly, place the band around your wrist and attach the
clip to the cabinet frame. Keep the strap on until you are ready to close the
cabinet doors.
■
■
Keep static-sensitive parts in their shipping containers until ready for
installation.
Do not place static-sensitive parts on any metal surface. If you need to put
down a static-sensitive part, place it inside its protective shipping bag or on a
grounded antistatic mat.
■
Avoid direct contact with static-sensitive parts. Avoid touching connectors
and discrete components.
■
■
Close cabinet door and access panel when not working on the cabinet.
Be careful when installing the cabinet or handling components in dry climates
or environments where cold weather heating is used. Environments such as
these with lower relative humidity have greater potential to produce static
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Library Operations
Note: In environments with high potential for static electricity, take additional
precautions, such as the use of an antistatic smock or a grounded antistatic mat.
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Library Operations
Preparing tape cartridges
Caution: Handle tape cartridges with care. Do not drop or mishandle them,
or place them near sources of electromagnetic interference. Rough handling
can damage the cartridge, making it unusable and potentially hazardous to
the tape drives.
Labeling tape cartridges
Caution: The misuse and misunderstanding of bar code technology can result
in backup and restore failures. To ensure that your bar codes meet HP’s quality
standards, always purchase them from an approved supplier and never print
bar code labels yourself. For more information, refer to the order form
provided with the library, as well as the Bar Code Label Requirements,
Compatibility and Usage white paper available from
.
Note: For information on ordering tape cartridges and bar code labels, refer to the
ordering sheet that shipped with your library.
Attaching a bar code label to each tape cartridge enables the library and
application software to identify the cartridge quickly, thereby speeding up
inventory time. Make it a practice to use bar code labels on your tape cartridges.
Your host software may need to keep track of the following information and the
associated bar code:
■
■
■
■
■
Date of format or initialization
Tape’s media pool
Data residing on the tape
Age of the backup
Errors encountered while using the tape (to determine if the tape is faulty)
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Library Operations
Ultrium bar code labels
Ultrium cartridges have a recessed area located on the face of the cartridge next to
label (see Figure 17). Do not apply labels onto the cartridge except in this
designated area.
Caution: The bar code label should be applied as shown in Figure 20,
page 53, with the alphanumeric portion facing the hub side of the cartridge.
Never apply multiple labels onto a cartridge, because extra labels can cause
the cartridge to jam inside a tape drive.
Figure 17: Attaching an Ultrium bar code label
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ESL E-Series Tape Library User’s Guide
Library Operations
For successful operation of your tape library, place the bar code label entirely
within the recessed area, ensuring that no part of the label is outside of it (see
Figure 18).
Figure 18: Proper Ultrium bar code label placement
SDLT bar code labels
SDLT cartridges have a front slide slot located on the face of the cartridge next to
the write-protect switch (see Figure 19). Inserting the bar code label by sliding it
into the slot.
Caution: Do not apply labels to the top, bottom, sides, or back of the
cartridge as this may cause damage to the tape drive, or interfere with reliable
operation.
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Library Operations
Figure 19: Inserting an SDLT bar code label
Media label identifiers
Be sure to use the proper bar code labels for your drive technology. Table 5 lists
the identifier that is found at the end of 7- or 8-character SDLT and Ultrium bar
code labels.
Caution: To ensure that your bar codes meet HP’s quality standards, always
purchase them from an approved supplier and never print bar code labels
yourself. For more information, refer to the order form provided with the
library, as well as the Bar Code Label Requirements, Compatibility and Usage
.
Table 5: Media label identifiers
Cartridge Type
Density
Label Identifier
SDLT
110/220 GB
S or S1
S or S2
L1
SDLT
160/320 GB
100/200 GB
200/400GB
Ultrium 230
Ultrium 460
L2
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Setting the write-protect switch
Each tape cartridge has a sliding write-protect switch. This switch determines
data on the tape cartridge is protected from being erased or overwritten
(write-protected).
Write-protecting Ultrium tape cartridges
By moving the switch to the left (Figure 20), the tape cartridge is write-enabled.
By moving the switch to the right, the tape cartridge is write-protected.
1
2
5
3
4
1
2
3
Write enabled
Write protected
Write protect switch
4
5
Bar code label
Insertion arrow
Figure 20: Write-protecting Ultrium tape cartridges
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Library Operations
Write-protecting SDLT tape cartridges
By moving the switch to the left (Figure 21), the tape cartridge is write-protected
(orange indicator is visible). By moving the switch to the right, the tape cartridge
is write-enabled (orange indicator is not visible).
5
1
3
2
4
1
2
3
Barcode label
Orange indicator
Write protect -- slide left
4
5
Write enabled (default) -- slide right
Insertion arrow
Figure 21: Write-protecting SDLT tape cartridges
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ESL E-Series Tape Library User’s Guide
Inserting tape cartridges
Load tape cartridges into the library starting with the left side panels, then the
right side panels, and finally the back panel (see “Library storage locations and
slot numbering” on page 35 for detailed installation procedures). Be sure all
cartridges are properly positioned with the barcode facing you and fully seated in
the bins.
Caution: Handle tape cartridges with care. Do not drop or bang them, or
place them near sources of electromagnetic interference. Rough handling can
displace the tape leader, making the cartridge unusable and potentially
hazardous to the tape drives.
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Library Operations
Closing the cabinet doors and access panels
The library has one front door and one back door.
1. Close and lock the front door using the key provided in the accessory kit (see
Figure 22).
Note: The laptop tray must be lowered to access the front door latch.
1
2
3
4
1
2
Power button
Front door latch
3
4
Laptop tray
Laptop latch
Figure 22: Closing the front door
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Library Operations
Powering the library on and off
This section explains:
■
■
■
Powering on the library, page 58
Placing the library on-line or off-line, page 58
Powering off the library, page 59
Powering on the library
To power on the library:
1. Open the back door of the library cabinet and flip the breaker switches to the
on position (right).
right side of the library cabinet.
2. Verify that power cables are firmly in place.
3. Close all library doors.
4. Power on the power switch located behind the laptop tray (see Figure 22,
page 56).
Note: The library requires several minutes to power on. Nothing displays on the OCP
for the first few minutes of this process.
Placing the library on-line or off-line
1. With the library powered on, press the Ops button on the OCP to access the
Operations screen.
2. Select Cabinet and use the up and down arrows to take the library off-line.
For more information on the Operations screen, see “Operations screen” on
page 69.
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ESL E-Series Tape Library User’s Guide
Powering off the library
To power off the library:
1. Place the library off-line, see “Placing the library on-line or off-line” on
page 58.
The library robotics completes any current commands and then stops.
2. Verify that the OCP display indicates “Off-line” from the Operations screen.
3. Verify that the media picker is empty.
4. Verify that no backups are in process.
5. Turn off the power switch located on the front of the library (see Figure 22 on
page 56).
6. Wait for the library to complete the shutdown process. (This usually takes 30
seconds, but may take up to two minutes.)
7. Open the back door of the library cabinet and flip the breaker switches to the
off position (left). The breaker switches are on the power distribution unit
located on the bottom left side of the library cabinet.
Note: When powering off the library, ensure that the two breaker switches on the
power distribution unit are in the off (left) position.
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Library Operations
Using the OCP
The OCP is located on the front of the library. The menus on the OCP allow you to
obtain information about the library, execute library commands, and test library
functions. Before using the OCP to perform library functions, familiarize yourself
with the:
■
■
Home screen, page 60
OCP buttons, page 60
Home screen
The first screen the OCP displays after library initialization is the home screen.
This screen displays library status and provides information on the IP address,
number of bins, tape drives, ports, and date (see Figure 24).
Figure 24: Home screen
OCP buttons
At the bottom of each OCP screen are up to five button labels. These labels
indicate the functions of the five push buttons below the OCP. To select a function,
press the push button directly below the button label on the OCP screen.
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OCP components
The OCP allows you to perform various functions on the library. Table 6 provides
a list of the OCP functionality available from the Home screen (see Figure 24).
Table 6: OCP components
Home Screen
Menu Screen
Ports Screen
Ops Screen
Diags Screen
Status display:
Menu items:
Load ports:
Operations:
Diagnostics:
■
Library
Name
IP Address
Slots
Drives
Ports
Date
■
■
■
Library
Cabinet
Setup
■
■
■
Open Left
Load Port
■
■
■
Cabinet
■
Robotics Self
Test
— On-line
— Off-line
— Inventory
— Reboot
Drives All
— Reset
— Unthread
— On
■
■
■
■
■
Open Right
■
Robotics to
Load Port
Home
Position
Open Both
Load Ports
■
■
■
Calibrate
Cabinet
Sequential
Slot Test
Sequential
Drive Test
— Off
■
■
Random Test
Drives On/Off
— Details
— Reset
— Unthread
— On
Random Slot
Test
■
Random Slot
to Drive Test
— Off
Note: The Stop button located in the bottom right-hand portion of the OCP is available
from every OCP screen. This button stops the cabinet robot from moving and takes the
Start button.
The following sections provide information on each function available from the
library OCP:
■
■
Load Ports screen, page 67
Operations screen, page 69
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Library Operations
■
■
Diagnostics screen, page 70
Stop button, page 72
Menu screen
The Menu screen provides access to contact and cabinet information, as well as
providing a way to setup library information.
To access the Menu screen, press Menu from the Home screen. The OCP displays
the Menu screen (see Figure 25):
The Menu screen provides the following choices:
■
■
■
Viewing library information, page 63
Viewing cabinet information, page 64
Viewing and editing setup information, page 65
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Library Operations
Viewing library information
To view library information:
1. From the Menu screen, use the up and down arrows to highlight Library, then
press Select.
The Library screen displays (see Figure 26).
Figure 26: Library screen
The Library screen displays the following information about the library:
■
■
Software - software version currently loaded on the library
Serial number - serial number of the library
2. When you are finished viewing library information, press Back to return to
the Menu screen.
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Library Operations
Viewing cabinet information
To view library cabinet information:
1. From the Menu screen, use the up and down arrows to highlight Cabinet, then
press Select to display the Cabinet screen (see Figure 27):
Figure 27: Cabinet screen
The Cabinet screen displays the following information about the library
cabinet:
■
■
■
■
Cabinet - name of the cabinet
Model - model number of the cabinet
Serial Number - serial number of the cabinet
IEEE ID - internal network identification of the cabinet that includes the
date of manufacture, product type, and serial number
■
■
■
Slots - number of slots configured in the cabinet
Drives - number of drives configured in the cabinet
Load Ports - number of load port slots configured in the cabinet
2. When you are finished viewing cabinet information, press Back to return to
the Menu screen.
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Viewing and editing setup information
To view or edit the setup information:
1. From the Menu screen, use the up and down arrows to highlight Setup, then
press Select.
2. The library prompts you for your password. Enter the 6-digit password and
Note: The default password is 001122.
The Setup screen displays (see Figure 28).
Figure 28: Setup screen
The Setup screen displays the following information:
■
■
■
■
■
IP Address
IP Subnet Mask
DHCP
Change Password
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Library Operations
■
■
■
■
■
Restore Factory Setting
Drive Autoclean
Configured Drives
Left Load Port (18)
Right Load Port (36)
3. To edit the setup information, use the up and down arrows to highlight the
section and press Select.
■
To set the IP address, subnet mask, and gateway, use the up and down
arrows to select the appropriate number and press Select to accept.
■
To enable/disable DHCP, use the up and down arrows to toggle between
enable/disable. Press Select to accept the setting. If your library is not
connected to a network that uses a DHCP server to assign IP information,
disable this function.
■
To change the password, use the up and down arrows to select Change
Password and press Select. To change the password, enter a 6-digit
password using the numbers provided on the OCP. Press Select to accept
the new password. When prompted, re-enter the password to confirm.
■
■
To enable autoclean, use the up and down arrows to select Autoclean and
press Select. The default is disabled.
To configure the number of tape drives in the cabinet, use the up and
down arrows to select the number of drives and press Select.
Caution: If you have a partially filled drive cluster, change the number of tape
drives to reflect the number of installed drives. For example, a cluster with two
drives will show as four drives total with two being inactive. Use the Setup
menu to change Configured Drives to 2 instead of 24, which is the default. This
helps avoid potential issues with your application software.
■
■
To enable the left load port, use the up and down arrows to select Left
Load Port (18) for Ultrium libraries or Left Load Port (16) for SDLT
libraries, then press Select. The default is disabled.
To enable the right load port, use the up and down arrows to select Right
libraries, then press Select. The default is disabled.
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Library Operations
4. When you are finished viewing/editing the setup information, press Back to
return to the Menu screen.
Note: Setting the IP address requires one additional step. After pressing Select,
power down from the Menuscreen.
Load Ports screen
The Load Ports screen allows you to lock or unlock a load port.
To access the Load Ports screen, press Ports from the Home screen. The OCP
displays the Load Ports screen (see Figure 29).
Figure 29: Load Ports screen
1. To open a load port, open the appropriate load port door (left or right).
Caution: When the load port opens, be careful not to damage or remove the
foam on the top of the left load port’s bin. The library will not operate properly
without it.
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Library Operations
2. Use the up and down arrows to highlight the specific load port, then press
Select.
A warning message appears.
3. Open the load port door and press OK. The load port moves forward.
4. Pull the load port towards you to access the storage bins.
5. When you are done, push the load port back into the cabinet until you hear it
click into place.
6. Close the load port door.
An unload message appears.
7. Select Yes to move the tape from the load port to the first available slot once a
full inventory has been completed. Select No to return to the Load Ports
menu.
8. When you are finished viewing the load port status, press Back to return to
the Menu screen.
Note: When a load port is opened and closed, the load port is inventoried.
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Library Operations
Operations screen
The Operations screen allows you to view the status and issue commands to the
cabinet and tape drives.
To access the Operations screen, press Ops from the Home screen. The
Operations screen is displayed (see Figure 30).
Figure 30: Operations screen
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69
Library Operations
Diagnostics screen
The Diagnostics screen allows you to perform the following diagnostic tests on
the library (see Table 7).
Note: The library must be off-line to run diagnostic testing.
Table 7: Diagnostic tests
Test
Description
Robotics Self Test Checks for unrestricted motion of the library robotics.
Robotics to
Calibrates the library robotics and sets it to the bottom of the
library with the optical sensor facing the back.
Home Position
Calibrate
Cabinet
Checks the position of all panels and columns, checks that the
picker is aligned with the slots.
Sequential Slot
Test
Performs an inventory of the library, then checks each slot in the
library, sequentially, to determine whether there is free
movement of the tapes in and out of the slots.
Sequential Drive Performs an inventory of the library, then checks drives in the
Test
library, sequentially, to determine whether it is communicating
properly with the drives.
Random Test
Performs an inventory of the library, then randomly selects and
runs one of the tests.
Random Slot
Test
Performs an inventory of the library, then checks a sampling of
slots in the library, in random order, to determine whether there
is free movement of the tapes in and out of the slots.
Random Slot to
Drive Test
Performs an inventory of the library, then checks a sampling of
drives in the library, in random order, to determine whether it is
communicating properly with the drives and whether there is free
movement of the tapes into and out of the slots.
The Sequential Slot Test, Sequential Drive Test, Random Test, Random Slot Test,
and Random Slot to Drive Test can be run from 1-500 times, or continuously until
the test is manually ended. For each drive or slot test, running it once will check
one drive or slot, whereas running it 100 times will check 100 drives or slots. If
tests are run more times than there are drives or slots, the library will test drives or
slots multiple times until it has performed the requested number of tests.
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ESL E-Series Tape Library User’s Guide
Library Operations
times, the library will test slots 1-25, then begin at 1 again and test through 25. If
you set the same library to run the sequential slot test 60 times, it will test 1-25,
1-25, then 1-10.
To access the Diagnostics screen, press Diags from the Home screen. The OCP
displays the Diagnostics screen (see Figure 31).
Robotics Self Test
Figure 31: Diagnostics screen
To perform a diagnostic test:
1. Take the library off-line.
a. Press the OPS button on the OCP to access the Operations screen.
b. Select Cabinet.
c. Use the up and down arrows to take the library off-line.
2. Use the up and down arrows to select the diagnostic test to perform and press
Select.
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Library Operations
3. If you did not take the library off-line, the OCP displays a notification (see
Figure 32).
Figure 32: Diagnostics confirmation remaining offline
4. Select NO to take the library off-line, then run the test.
The diagnostic test executes and the OCP displays a status screen indicating
the test progress. When the test completes, the test result is shown next to the
completed test.
5. When you are finished performing diagnostic tests, press Back to return to the
Menu screen.
Stop button
The Stop button located in the bottom right portion of the OCP is available from
every OCP screen. This button stops the cabinet robot from moving. To start the
robotics, press the Start button.
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Inserting tape cartridges into the load port
Tape cartridges are inserted into either an 18-cartridge magazine for Ultrium, or a
To insert a tape cartridge into a magazine:
1. Prepare the tape cartridges to be inserted by affixing a bar code label and
write-protecting or write-enabling each cartridge as desired.
cartridges” on page 55.
2. With the load port door open, place the tape cartridges in any available load
magazine slot.
The proper orientation for tape cartridge insertion is shown in “Ultrium 460
tape cartridges” on page 23 and “SDLT 320 tape cartridges” on page 25.
3. Manually close the load port door by pushing the load port assembly into the
cabinet. You will hear a click when it locks into position.
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Library Operations
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ESL E-Series Tape Library User’s Guide
Maintenance and
Troubleshooting
3
operation of the library. Corrective information is provided to help you resolve the
problems:
■
■
■
■
■
■
■
■
■
Interface Manager card problems, page 83
Maintaining tape cartridges, page 93
Cleaning tape drives, page 95
Note: Also see “Sense data values (Hexadecimal)” on page 130 for information on
values appearing in library error codes and the error log.
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Maintenance and Troubleshooting
Start-up problems
Table 8 describes corrective actions for problems which occur during start-up.
Table 8: Start-up problems
Problem
Corrective Action
The library does not power on.
Verify that:
■
The power cord is connected to a
grounded electrical outlet.
■
The power distribution unit’s two
breaker switches are on (left rear
corner of cabinet).
■
■
The power supply switches are on.
The power switch behind the service
tray is on.
The library or tape drives are not
detected by the Interface Manager or
Command View ESL software.
■
Verify cable connections and
termination.
Verify the cabling.
■
■
Verify that the drives and library are
powered on and ready.
■
■
Ensure that the interface controllers
are powered on and ready.
During initialization, the library reports
“not ready.”
Determine the failure type by
checking any previous error codes
returned to the host computer, or by
getting a library support ticket.
■
■
Correct the cause of the error.
One or more tape drives fail to spin up
during start-up.
Verify cable connections and
termination.
■
■
Make sure the OCP does not show
the drive power as off.
Check that the power supplies are
switched on for that level (clusters
0 - 5).
■
Check that the cluster controller is
properly cabled and ready.
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ESL E-Series Tape Library User’s Guide
Maintenance and Troubleshooting
OCP problems
Table 9 describes corrective actions for OCP problems.
Table 9: OCP problems
Problem
Corrective Action
The OCP is blank.
■
■
Confirm that power is on.
Use Command View ESL software or the Interface
Manager’s command line interface to check for errors
on the OCP.
The OCP does not
respond to buttons.
■
Use Command View ESL software or the Interface
Manager’s command line interface to check for errors
on the OCP.
■
■
Contact an authorized field service engineer.
An error message is
displayed.
Write down the details of the error message, including
the SK, ASC, and ASCQ numeric values. Look up the
code and try the suggested recovery procedures.
■
Press Ok to clear the message.
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Maintenance and Troubleshooting
Robotics problems
Table 10 describes corrective actions for robotics problems.
Table 10: Robotics problems
Problem
Corrective Action
The robot does not
move at power on.
■
Make sure all internal packing materials (foam pads,
tie wraps, and shipping restraints) have been
removed.
■
■
Check the Stop button; make sure the library is on-line
and not in the “stopped” mode.
The picker partially
grips a tape cartridge.
Issue a Move Cartridge command using your
application software to move the cartridge from the
picker to an empty storage bin.
■
If the problem continues, contact a field service
engineer.
The barcode reader
fails.
■
■
Verify that nothing obstructs the reader.
Make sure that approved bar-code labels are being
used and are correctly applied.
■
Then, restart the library. If the problem continues,
contact your service provider.
The robot times out or
hang.
■
■
■
Verify that nothing obstructs the robot.
Recalibrate the library.
Retry the operation. If it still fails, contact a field
service engineer.
The robot fails during
an operation.
■
■
Write down the details of the error message, including
the SK, ASC, and ASCQ numeric values. Look up the
code and try the suggested recovery procedures.
Press Ok to clear the message.
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Table 10: Robotics problems (Continued)
Problem
Corrective Action
The robot drops a
cartridge.
■
Open the doors. Retrieve the cartridge, orient it
properly, and place the cartridge in an empty storage
bin. (Do not try to place the cartridge in the picker.)
■
Perform an inventory.
Note: If the operator manually places a cartridge in an
empty bin, he must then run an inventory so the library
records the position of the manually-placed cartridge.
A cartridge is in the
picker at start-up,
when a move
command is requested,
or after a place
command is executed.
■
If possible, initiate a Move Cartridge command from
the picker to a storage slot using your application
software.
■
■
If the problem continues, contact a field service
engineer.
The picker does not
have a cartridge after
completing a pick
command.
Make sure a cartridge can be found in the source
location.
Perform an inventory.
■
■
Retry the command. If the pick operation fails again,
contact a field service engineer.
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Maintenance and Troubleshooting
Operating problems
Table 11 describes the corrective action for problems that occur during library
operation.
Table 11: Problems during library operation
Problem
Corrective Action
The host computer
cannot communicate
with the library.
■
Verify that the host computer has been added to the
secure manager via the Command View ESL
software, and has been given access to library
components.
■
■
■
■
Verify cable connections and termination.
Verify that the FC port link LEDs show good status.
Restart the host and the library.
If the host and library still are not communicating,
verify that there is not a zoning issue.
A tape cartridge
(medium) is reported
not present.
■
■
This indicates that the picker could not sense a tape
cartridge in a particular storage bin, even though the
inventory reports that it is present.
Verify that the designated cartridge is present and
properly seated. (For a tape drive, make sure the
cartridge is completely unloaded.) Then, retry the
command.
■
■
Perform an inventory.
If the error persists, contact a field service engineer.
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Table 11: Problems during library operation (Continued)
Problem
Corrective Action
A move command
failed.
■
Check the source and destination. The source should
hold the cartridge to be moved; the destination
should be empty.
■
■
■
Make sure the picker is empty and that there are no
obstructions.
Also, make sure the library is on-line and the Stop
button is released.
Retry the command.
A flash memory error is Contact your service provider.
reported.
A maximum
temperature exceeded
warning is displayed.
■
Turn off the library and allow it to cool down. Lower
the room temperature, if possible, and increase
ventilation around the library.
■
■
The air filters may need to be changed.
If the operating temperature is too high, the library
automatically shuts down until the temperature drops.
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Maintenance and Troubleshooting
Tape drive problems
Table 12 describes the corrective action for problems with the tape drives.
Table 12: Tape drive problems
Problem
Corrective Action
The library is unable to This is indicated by a Drive Communication
communicate with a
drive.
Time-out error.
■
■
Reseat the drive.
Verify that the drive is set to On from the OCP.
The tape drive does not
eject a cartridge.
■
■
Attempt the operation from the application software.
Open the front door, and press and hold the eject
button on the drive in question.
■
■
Reset the drive from the OCP then attempt unload.
If unsuccessful, power off the library, disconnect the
FC cables, power the library back on, open the front
door, and press and hold the eject button on the
drive in question.
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Interface Manager card problems
Table 13 and Table 14 describe the status and network LEDs for the Interface
Manager card.
Table 13: Status LED diagnostic codes
Red LED
Green LED
Description
On
Off
BIOS code failed to run.
Blinks 1x per 5 Off
second interval
Hardware POST failed. No firmware
images are loaded.
Blinks 2x per 5 Off
second interval
No CompactFlash disk or valid boot
sector image found.
Be sure to transfer the memory module
from the old card to the new card if the
Interface Manager was replaced.
Blinks 3x per 5 Off
second interval
Specified firmware image files were not
found. Neither the current nor the previous
image was found.
Blinks 4x per 5 Off
second interval
Load or execute command failed (boot
code remains at end of process). This
indicates that load, decompress, or
execution failed on both the current and
previous image files.
Off
Blinks 1x per 5
second interval
Normal state. Load or execute command
succeeded. Boot code successfully loaded,
decompressed, and initiated execution of
one of the image files.
Table 14: Network link activity/speed LEDs
LED
Status
Description
Link Activity
LED
Off
On
Port disconnected / no link
Port connected to another Ethernet device
Data is being transmitted / received
(left side of
each Ethernet
port)
Flashing
Link Speed LED On
(right side of
Port is operating at 100 Mbps
Port is operating at 10 Mbps, or port is
not connected (see Link Activity LED)
port)
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Maintenance and Troubleshooting
Table 15 describes common symptoms relating to the Interface Manager card and
how to resolve them.
Table 15: Common Interface Manager issues
Symptom
Possible Cause
Solution
Command
Bad network
■
Verify that the Interface Manager card
and the management station are
correctly connected to the LAN.
View ESL server connection
does not detect
the Interface
■
■
Use LEDs to troubleshoot Ethernet
Manager card
cabling.
Ping the Interface Manager to verify
network health.
Interface
■
■
■
Power on the library. Observe status and
Manager card
link LEDs.
not powered on
or in ready state
Interface Manager must be at firmware
I120 or higher on an ESL E-series library.
Interface Manager must be at firmware
I130 or higher if connected to an
e2400-FC 2G.
Incorrect IP
address
Verify that the correct IP address of the
Interface Manager card is entered in
Command View ESL.
■
See the HP StorageWorks ESL
E-Series Unpacking and Installation
Guide for information on obtaining the
correct IP address using the OCP.
■
Configure Command View ESL with the
correct IP address.See the HP
StorageWorks Interface Manager and
Command View ESL User Guide for
information on adding a library or visit
.
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Table 15: Common Interface Manager issues (Continued)
Symptom
Possible Cause
Solution
Interface
Bad network
connection
■
Verify that the Interface Manager card is
properly connected to the FC interface
controllers and that the cables are good.
Manager card
does not detect
one or more FC
interface
■
■
Use LEDs to troubleshoot Ethernet
cabling.
controllers
See the HP StorageWorks ESL
E-Series Unpacking and Installation
Guide for more information.
Incorrect
Make sure that the e2400-160 interface
controller has lettering to the side of the ports.
If lettering is above or below the ports, then
the wrong controller type was installed.
Contact your service provider.
interface
controller, or
controller has
less than
minimum
required
firmware
Note: If you have the wrong controller type,
it might still work if the firmware level is at
least 5.3.06, the controller is set to DHCP,
and its defaults are restored.
Update the firmware to 5.3.06 or higher and
restore defaults on the interface controller
(e2400-160 or e1200-160)
Defective
Observe status and link LEDs. Replace
defective card or controller.
Interface
Manager card
or FC interface
controller
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Maintenance and Troubleshooting
Table 15: Common Interface Manager issues (Continued)
Symptom
Possible Cause
Solution
Interface
SCSI cables not
connected
Check cabling connections.
Manager card
does not detect
drives or library
properly
SCSI settings or
termination not
set properly
■
■
Check the SCSI settings for the device.
Check that the SCSI bus is properly
terminated and ensure the terminator
LEDs indicate a normal state (green).
Timing issues
Reset the corresponding FC interface
controller.
Drive not
■
■
Make sure the drive isn’t set to off.
Troubleshoot the drive.
powered on or
in ready state
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Table 15: Common Interface Manager issues (Continued)
Symptom
Possible Cause
Solution
Command
Incompatible
browser version
or Java support
not enabled
■ Make sure you are using a minimum of
Microsoft Internet Explorer v6.0 SP1 or
later, or Netscape Navigator v6.2 or later.
View ESL does
not run in the
browser
■ Make sure that Java support is enabled in
the browser.
Java Runtime
Environment
(JRE) not
Download and install the Java 2 Platform,
Standard Edition v1.42 or later from
installed
Bad network
connection or
network down
■
Check all physical network connections.
If the connections are good, contact your
network administrator.
■
Ping the management station. If pinging
fails and the IP address is correct, contact
your network administrator.
Wrong IP
address
Check the IP address of the management
station. On the management station, open a
command shell and enter ipconfig. You must
use this IP address (or the network name of
the management station) in the URL to access
Command View ESL.
Management
station not
■ Check to see if the management station is
operational.
running, or
Command View
ESL service not
running on
management
station.
■ Use the Services applet to verify that the
Command View ESL service is running on
the management station. Click Start >
Settings > Control Panel > Administrative
Tools > Services.
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Maintenance and Troubleshooting
FC interface controller problems
Most problems occur during the initial installation of the interface controller.
Before proceeding with advanced troubleshooting techniques, verify all
connections and review the configuration.
LED indicators
The LED indicators on the e2400-160 FC and e2400-FC 2G interface controllers
are useful for diagnosing various problems:
■
SCSI bus LEDs (e2400-160 FC interface controller only) — indicate SCSI
activity. These indicators are lit during power on, configuration, and when the
unit is transferring data. If the SCSI indicator stays continually lit without any
corresponding FC LED activity, it may indicate a problem with the SCSI bus
configuration. Verify the SCSI bus configuration.
■
■
FC port LEDs — indicate FC activity (ACT) and link (LNK) status. If the
link LED does not light it may indicate a problem with a FC link. Verify the
Ethernet LEDs — indicate activity and link status. If one of these indicators
does not light or stays continuously lit, it may indicate a problem with the
network connection or cabling. Verify the network connection. The port must
be connected to a 10/100BaseT Ethernet network to function properly.
See Figure 33 for LED locations and functions on the e2400-160 FC interface
controller.
7
6
5
3
1
8
2
4
1
2
3
4
SCSI bus port 2 LED
SCSI bus port 3 LED
SCSI bus port 0 LED
SCSI bus port 1 LED
5
FC port 0 LED
FC port 1 LED
Ethernet port LED
Interface controller LED
6
7
8
Figure 33: e2400-160 FC interface controller illustration
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See Figure 34 for LED locations and functions on the e2400-FC 2G interface
controller.
8
7
6
4
3
5
2
1
1
2
3
4
FC drive port TD3 LED
FC drive port TD2 LED
FC drive port TD1 LED
FC drive port TD0 LED
5
External port FC1 LED
External port FC0 LED
Ethernet port LED
6
7
8
Interface controller LED
Figure 34: e2400-FC 2G interface controller illustration
Basic troubleshooting
Simplify the installation by reducing it to the most basic configuration. Then, add
elements one at a time, verifying the operation after each step.
Basic troubleshooting includes verifying the setup and the connections, including:
■
■
■
■
■
■
■
■
Verifying SCSI bus configuration
Verifying FC port connection
Verifying FC and SCSI devices in Windows NT
Verifying the interface controller configuration
Verifying devices
Verifying host configuration
Verifying HBA device driver information
Verifying serial port configuration
Each of these topics is discussed in the following sections.
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Maintenance and Troubleshooting
Verifying SCSI bus configuration
Items to check include:
■
Termination — Problems with termination can cause intermittent or hard
failures. A SCSI bus must be terminated on both ends. Termination problems
are common when both narrow and wide devices are on the same bus.
■
Bus Type — On an LVD SCSI bus, SE and LVD devices can be connected to
the same bus. However, if one SE device is detected during power on,
communication to all devices converts to SE mode.
■
■
Device ID — Each device on a SCSI bus must have a unique ID. Verify
configured IDs are not in use by other devices on the same SCSI bus.
Cabling — Check SCSI cables to verify they are functional. SCSI rules for
total length, distance between devices, and stub length must be followed.
Connections should also be checked and reseated if necessary.
■
SCSI Devices — Verify that the SCSI devices on a particular SCSI bus can be
seen in the Configuration Menu of the FC interface controller. If the FC
interface controller cannot see the devices, verify SCSI configuration, cabling,
and termination.
Verifying FC port connection
If SCSI devices are recognized on the SCSI buses, but do not appear to the FC
host, it may be that the FC link is not properly established. Most hubs and
switches have link indicators showing link status. When the FC interface
controller is connected and powered on, this link indicator should be solid. If it is
not, check the cabling or connections.
One method of verifying link integrity when connected to a functional host,
involves disconnecting and then reconnecting the FC cable. This procedure should
cause momentary activity of this indicator as the link reinitializes.
Additionally, verify that the cable type of the FC interface controller and the
attached hub, HBA, or switch is of corresponding types. When using optical
media, verify that the attached device is using non-OFC type optical devices.
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Maintenance and Troubleshooting
Note: By default, the FC port speed is set to 2 Gb/s. Changes to the FC port speed
must be manually set, such as for 1 Gb/s. If set incorrectly and the FC interface
controller is plugged into a Loop or Fabric, the unit may receive framing errors, which
can be found in the trace logs, and the fiber link light will be off because of the
incorrect FC link speed.
Verifying FC and SCSI devices in Windows NT
When mapping FC and SCSI devices, verify the FC and SCSI devices are
recognized by the FC interface controller.
Windows NT may need to be rebooted with all SCSI devices and the FC interface
controller powered on before recognizing the devices.
To verify the FC and SCSI devices:
1. Navigate to the Windows NT Control Panel, and select SCSI Adapters.
2. Double-click the FC HBA.
The SCSI devices should be listed.
If no devices are listed, verify the FC interface controller configuration, FC
HBA configuration, and cabling.
If devices are listed, verify the FC HBA mapping mode or the AL_PA
addresses.
Verifying the interface controller configuration
Verify the following:
■
■
■
The FC interface controller speed is set correctly
The connection type is set correctly
The host is added to Secure Manager and given permission to communicate
with the library.
Verifying devices
HP recommends using Command View ESL to verify that the devices are
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91
Maintenance and Troubleshooting
Verifying the host configuration
In some cases, the FC HBA or host device driver may not be working properly.
Check the configuration of these elements.
It may be useful to check the release notes for the device driver to see if there are
any specific issues or a required configuration. It may also be useful to ensure that
the current version of the HBA driver is being used.
Older applications can have expectations about what constitutes a valid SCSI ID,
and thus may not correctly handle certain mappings. This is not an issue for the
operating system or most applications. However, some applications may exhibit
difficulties addressing target IDs greater than 15 (16 and higher.) To resolve this
situation in a direct attach configuration, configure the FC interface controller to
use hard addressing and set the AL_PA to a value that the HBA will be able to
map with an ID less than 16.
Verifying HBA device driver information
Review the HBA device driver Readme.txt file for configuration specifics. An
HBA may require a different configuration. HBAs typically come with utility
programs to view or change their configurations.
Verifying serial port configuration
If you are having problems connecting via the serial interface, verify the
configuration of the terminal or terminal emulation program.
Table 16: Terminal configuration settings
BAUD Rate
Autobaud, 9600, 19200, 38400, 57600, 115200
Data Bits
8
Stop Bit
1
Parity
None
Flow Control
None or XON/XOFF
If problems persist, verify the cabling.
If a valid Ethernet IP address is configured, serial configuration settings can also
be set via Telnet.
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Maintenance and Troubleshooting
Maintaining tape cartridges
Note: In addition to the information provided in this manual, access the HP
StorageWorks SDLT Tape Drive Reference Guide, and the HP StorageWorks Ultrium
For longer life of recorded or unrecorded tape cartridges:
■
Do not carry cartridges loosely in a container that exposes them to
unnecessary physical shock. Dropping or bumping cartridges may dislodge
and damage internal components.
■
Store tape cartridges vertically in their protective cases until needed. Store
tape cartridges in a clean environment that duplicates the conditions of the
room in which they will be used.
■
■
Use tape cartridges in temperatures between 50°F to 104°F (10°C and 40°C).
If a tape cartridge has been exposed to extreme heat or cold, stabilize the tape
cartridge at room temperature for the same amount of time it was exposed for
up to 24 hours.
■
Keep cartridges out of direct sunlight and do not place tape cartridges near
electromagnetic interference sources, such as terminals, motors, and video or
X-ray equipment. Doing so may cause data on the tape cartridge to be altered
or erased.
■
■
Do not touch the tape medium or open the tape door unnecessarily. Dust and
skin oils can contaminate the tape, impact performance, and cause damage.
Store tape cartridges in a dust-free environment where the relative humidity is
between 20 percent and 80 percent. For longer tape cartridge life, store the
tape cartridge at 40 percent to 60 percent relative humidity.
■
■
Use only HP qualified bar code labels. Apply them only in the designated
areas of the tape cartridge, and do not apply more than one per cartridge.
Follow guidelines provided by the tape cartridge manufacturer.
If a tape cartridge is dropped or damage is suspected, gently shake the tape
cartridge:
■
If it rattles, it is damaged. Restore the data on the tape cartridge if possible and
discard the damaged tape cartridge.
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93
Maintenance and Troubleshooting
■
If it doesn't rattle, check the tape leader inside the cartridge. To do this, open
the door on the rear of the tape cartridge by releasing the door lock. The tape
leader should be visible at the top-left of the tape cartridge.
Caution: Do not touch the tape leader or the tape medium. Dust or skin oils
can contaminate the tape, impact performance, and cause damage.
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ESL E-Series Tape Library User’s Guide
Maintenance and Troubleshooting
Cleaning tape drives
Use the guidelines in the following sections to clean your tape drives.
Cleaning SDLT tape drives
Be aware of the following:
■
■
■
■
Under normal conditions, the cleaning cartridge is effective for about 20
cleanings.
SDLT tape drives typically do not need regular cleaning, as their design
allows for minimal head contamination.
Use the cleaning tape only if the library indicates that the drive needs
cleaning.
Use the cleaning tape more than once if a tape has severely contaminated the
drive heads. If the problem persists after two cleanings, and the cleaning tape
has not expired, contact your authorized service provider.
Note: Do not use a DLT, DLT1, or VS cleaning tape (almond in color) in an SDLT drive.
SDLT cleaning tapes are gray and use a 7- or 8-character bar code label, CLNxxxS or
CLNxxxS1.
To clean the tape heads:
1. Move a cleaning cartridge into the drive using your application software. The
tape drive automatically loads the cartridge and cleans the heads.
During the cleaning cycle the drive’s green Ready LED flashes. At the end of
the cleaning cycle, the drive ejects the cartridge.
2. Remove the cleaning cartridge from the drive.
Cleaning Ultrium tape drives
Be aware of the following:
■
Ultrium tape drives have been developed to have a minimal cleaning
■
An HP Ultrium Universal Cleaning Cartridge can be used up to 50 times. If
you are using an older HP Ultrium cleaning cartridge, check the
documentation that came with your media.
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95
Maintenance and Troubleshooting
Caution: Only use HP Ultrium Universal Cleaning Cartridges in Ultrium 460
or 460-FC tape drives.
■
If the cleaning cartridge is ejected immediately, then it has expired or is not an
Ultrium cleaning cartridge. Discard it and use a new one.
To clean the tape heads:
1. Move a cleaning cartridge into the drive using your application software. The
tape drive automatically loads the cartridge and cleans the heads. The cleaning
cycle can take up to five minutes.
2. Move the cleaning cartridge back to the proper storage bin using your
application software.
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ESL E-Series Tape Library User’s Guide
Library Characteristics
A
This appendix lists characteristics and specifications of the library. These
characteristics and specifications are categorized as follows:
■
■
■
Physical specifications and requirements, page 98
Performance and reliability characteristics, page 99
Environmental specifications, page 100
Note: Tape drive and media specifications are described in “Tape drives” on page 22.
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97
Library Characteristics
Physical specifications and requirements
Table 17 and Table 18 provide dimensions and other physical characteristics of
the library unit.
Table 17: Physical characteristics
Library Dimensions and Weight
Width
30 in. (76 cm)
Depth
48 in. (122 cm)
Footprint
Height
Weight
30 x 48 in. (76 x 122 cm)
75 in. (191 cm)
Fully loaded library: 1350 lbs. (612 kg)
Drives: 13.5 lbs. (6.12 kg) each
Cartridges: 7.7 oz. (2.18 kg) each
Tape Drives and Cartridges
Up to 24 tape drives
Tape Drives, Max. No.
Cartridges, Max. No.
630 SDLT tapes/712 Ultrium tapes
Table 18: Interfaces
Host to Library Interfaces
SCSI-2 medium changer command set
Power Input
Software
Power cord
1 or 2 standard US C19 to NEMA L6-20P rated at 250
VAC and 16 amps
Host to Tape Drive Interface
Software
SCSI-2
Note: For HP StorageWorks FC Interface Controller specifications, refer to the
documentation that shipped with your controller.
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ESL E-Series Tape Library User’s Guide
Library Characteristics
Performance and reliability characteristics
Table 19 and Table 20 list performance and reliability characteristics of the
library.
Table 19: Performance characteristics
Average Swap 18 to 20 seconds, consisting of two Move Medium commands
Time
Inventory
Less than 3 minutes, fully loaded with labeled cartridges
Table 20: Reliability characteristics
MTBF
MSBF
MTTR
250,000 power-on hours
1 million load/unload cycles
Less than 30 minutes
Note: Tape drive and media specifications are described in “Tape drives” on page 22.
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99
Library Characteristics
Environmental specifications
Table 21 provides various library environmental specifications.
Table 21: Environmental specifications
Power Environment
Electrical inputs
Voltage
200 VAC to 240 VAC
50/60 Hz
Rated Frequency
Rated Current
8A
Power consumption
VA max 1600W
Electrical connection to
power
IEC 320 C19 male connector
inside back door
Climatic Environment
o
o
o
o
Temperature
(operating)
Dry Bulb
15 C to 32 C (59 F to 90 F)
o
o
Wet bulb
25 C (77 F) maximum
o
Thermal transition
Dry bulb
11 C per hour
o
o
o
o
Temperature
(shipping and
storage)
-40 C to 66 C (-40 F to 151 F)
o
o
Wet bulb
46 C (115 F) maximum
o
o
Thermal transition
Operating
30 C (54 F) per hour
Relative humidity
Altitude
20% to 80%, non-condensing
5% to 95%, non-condensing
Shipping and storage
Operating
Sea Level to 10,000 ft.
(3,048 m)
Shipping and storage
Operating
Sea Level to 12,000 ft.
(3,657 m)
Heat dissipation
Direct ESD
5500 BTU/hr (1400 KCal/hr or
1600 watts)
Contact discharge
Air discharge
@ 2.0, 4.0, 6.0, 8.0 kV to all
external metal panels and doors
@ 2.0, 4.0, 6.0, 8.0, 10.0,
12.0, 15.0 kV to the front GUI
display
Indirect ESD
Contact discharge
@ 2.0, 4.0, 6.0, 8.0 kV to the
VCP
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Library Characteristics
Table 21: Environmental specifications (Continued)
Radiated fields per
IEC-801-3
Unmodulated
27 MHz to 500 MHz @ 3 V/m
Fast transients (EFT
or Burst) per
IEC801-4
Data cables
Power cables
@ 0.5kV
@ 1.0kV
Sound power level
Operating
Idle
7.6 Bel
7.8 Bel
5.5db
Sound pressure @
operator
Operating
ESL E-Series Tape Library User’s Guide
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Library Characteristics
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ESL E-Series Tape Library User’s Guide
Relocating the Library
B
Caution: HP strongly recommends that an HP authorized service
representative relocate a library to another location.
This appendix explains how to relocate the library. As used in this appendix, the
term relocate means either to ship the library or simply to move it to a nearby
location (for example, from one area in a building to another).
■
■
■
■
Checking the new installation site, page 104
Preparing the library for relocation, page 105
Crating the library, page 115
Preparing the library for operation, page 118
To ship the library or move it using a motor vehicle (for example, truck, or
forklift), follow all of the instructions in this appendix.
To move the library to a new location within the same building or facility, follow
all instructions in this appendix except for those found in “Crating the library” on
page 115.
Note: These procedures require the original packing materials of the library. If you do
not have the original packing materials, contact your support representative.
result in damage to library components.
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Relocating the Library
Checking the new installation site
Check the new installation site for the library using the guidelines found in the HP
StorageWorks ESL E-Series Pre-Installation Site Survey Instructions. Make sure
the new location meets all applicable clearance, environmental, and power
requirements.
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Relocating the Library
Preparing the library for relocation
To prepare the library for relocation:
■
■
■
Removing tape cartridges, page 105
Installing shipping restraints and packing, page 106
Disconnecting library cables, page 113
Caution: Always prepare the library for relocation before any move.
Removing tape cartridges
To remove tape cartridges:
1. Unload all tape cartridges from the tape drives using your application
software.
2. Press Stop on the OCP to stop all library operation.
This places the library off-line after the completion of any currently executing
operations.
3. Power the library off.
4. Unlock and open both front doors.
5. Remove all tape cartridges from the library bins.
6. Carefully pack all tapes for shipment.
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105
Relocating the Library
Installing shipping restraints and packing
To install internal shipping restraints:
1. Remove the six panel shipping restraints (three sets on each side) from their
storage location on the lower cabinet frame (see Figure 35).
Panel restraint
storage locations
(Left storage position shown)
Figure 35: Retrieving the panel shipping restraints
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ESL E-Series Tape Library User’s Guide
Relocating the Library
2. Attach the six panel shipping restraints (three on each side) with a 1/4-in nut
driver (see Figure 36).
Upper shipping restraint
Upper shipping restraint
Load port latching
mechanism
Middle shipping restraint
Lower shipping restraint
Middle shipping restraint
Lower shipping restraint
(Panels shown outside of library for clarity)
Figure 36: Attaching the panel shipping restraints
ESL E-Series Tape Library User’s Guide
107
Relocating the Library
3. Remove the robot shipping restraints from their storage location under the left
cartridge bin panel (see Figure 37).
Shipping restraints
in storage position
Spare
screws
Shipping
restraints
Figure 37: Shipping restraints - storage location
4. If the picker is not in the far right position, gently move it along the horizontal
carriage until it is as far front as possible.
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ESL E-Series Tape Library User’s Guide
Relocating the Library
7. Locate the two sheet metal pieces that form the internal library frame restraint
and insert them as shown in Figure 40.
Bolt
Bolt
Hex nuts
Figure 40: Installing the internal library frame restraint
8. Attach the two pieces together using four 1/4-inch hex nuts.
9. Secure the restraint to the frame with two 1/4-inch bolts, one at the top and
one at the bottom of the library frame.
ESL E-Series Tape Library User’s Guide
111
Relocating the Library
10. From the front of the library, add the foam to the Y-axis cover plate, to the left
front door, and also to the back door frame (see Figure 41).
Foam
(Front of library)
(Back of library)
Foam
Figure 41: Adding the shipping foam inside the library
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ESL E-Series Tape Library User’s Guide
Relocating the Library
11. Close the library doors and add shipping foam to the bottom of the library
perimeter (see Figure 42).
Foam
Figure 42: Adding the shipping foam to the library perimeter
Disconnecting library cables
To disconnect library cables:
1. Disconnect the FC cables connecting from the library to the host.
2. Disconnect the Ethernet cable connecting to the local network.
3. Disconnect the power cord from the library to its power source.
4. Pack the cables removed in step 1 through step 3 with other library
accessories.
5. Disconnect the following cables but leave them routed in the channel:
■
■
Drive cluster and card cage power cables
Drive cluster Ethernet cables
Drive cluster I2C cables
ESL E-Series Tape Library User’s Guide
113
Relocating the Library
■
■
■
■
■
■
Drive SCSI cables (not present on Ultrium 460-FC drives)
Cabinet controller SCSI cable
Robotics controller card (e1200-160) Ethernet cable
e2400-160 or e2400-FC 2G interface controller Ethernet cables
Interface Manager card Ethernet cable
Drive FC cables (not present on SCSI drives)
114
ESL E-Series Tape Library User’s Guide
Relocating the Library
Crating the library
Use this section if you need to:
■
■
Ship the library to the new site.
Transport the library by forklift or similar means.
If you are moving the library within a facility, refer to “Preparing the library for
operation” on page 118.
WARNING: The library weighs approximately 1350 lb. (612 kg). Use at least
two people to perform any steps that involve lifting or guiding the library.
VORSICHT: Die Library wiegt ca. 612 kg (1.350 lb). Daher müssen alle Schritte,
die das Anheben oder das Führen der Tape Library erfordern, von mindestens
zwei Personen durchgeführt werden.
AVVERTENZA: La libreria pesa circa 612 KG. Utilizzare almeno due persone
per eseguire qualsiasi operazione di sollevamento o di spostamento della
libreria.
WAARSCHUWING: De library weegt ongeveer 612 kg. Als de library moet
worden opgetild of voortbewogen, doet u dat dan altijd met twee personen.
ESL E-Series Tape Library User’s Guide
115
Relocating the Library
To crate the library for a new site (see Figure 43).
Figure 43: Crating the library
1. Prepare the shipping pallet for the library by attaching the ramp to the pallet.
2. Place the library on the pallet
a. Raise the library support feet.
of the pallet ramp.
c. Roll the library onto the pallet.
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ESL E-Series Tape Library User’s Guide
Relocating the Library
3. Secure the library.
a. Place the shipping bag over the library, and secure it into place.
b. Use the four shipping bolts to secure the library to the pallet.
c. Remove the ramp from the pallet and lean it against the side of the library
with a cardboard sheet between the library and the ramp.
4. Place the accessory kits onto the pallet.
5. Place the foam cap over the library.
6. Wrap the cardboard crate around the library and fasten it using the plastic
restraining clips.
7. Place the top onto the crate.
8. Secure the crate with two steel restraining bands.
ESL E-Series Tape Library User’s Guide
117
Relocating the Library
Preparing the library for operation
After shipping or moving the library, refer to the HP StorageWorks ESL E-Series
Pre-Installation Site Survey Instructions and the HP StorageWorks ESL E-Series
Unpacking and Installation Guide to:
■
■
■
■
■
Prepare the new installation site
Receive the library
Uncrate the library
Position the library
Install and configure the library
Note: The ESL E-Series library must be unpacked and installed by authorized HP
service personnel only.
118
ESL E-Series Tape Library User’s Guide
Regulatory Statements
C
FCC statement
This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with
the instruction manual, may cause harmful interference to radio communications.
Any changes or modifications made to this equipment may void you's authority to
operate this equipment.
Operation of this equipment in a residential area may cause interference in which
case you at your own expense will be required to take whatever measures may be
required to correct the interference.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that
may cause undesired operation.
ESL E-Series Tape Library User’s Guide
119
Regulatory Statements
Industry Canada (digital apparatus)
Reference: Interference-Causing Equipment Standard, ICES-003 Issue 2
This Class A digital apparatus meets all requirements of the Canadian
Interference-Causing Equipment Regulations.
Cet appareil numérique de la classe A respecte toutes les exigences du Reglément
sur le matériel brouilleur du Canada.
CISPR-22 WARNING!
This is a Class A product. In a domestic environment this product may cause radio
interference in which case the user may be required to take adequate measures.
ACHTUNG!
Dieses ist ein Gerät der Funkstörgrenzwertklasse A. In Wohnbereichen können
bei Betrieb dieses Gerätes Rundfunkstörungen auftreten, in welchen Fällen der
Benutzer für entsprechende Gegenmassnahmen verantwortlich ist.
ATTENTION!
Ceci est un produit de classe A. Dans un environment domestique, ce produit peut
causer des interférences radioélectriques. Il appartient alors à l'utilisateur de
prendre les mesures appropriées.
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ESL E-Series Tape Library User’s Guide
Regulatory Statements
Notice for USA and CANADA only
If shipped to USA, use the UL LISTED power cord specified below for 200-240 V
operation. If shipped to Canada, use the CSA CERTIFIED power cord specified
below for 200-240 V operation.
■
Plug Cap: NEMA twist-lock plug with ground pin (NEMA L6-20P
configuration)
■
■
■
Cord Type: SJT, three 12 AWG (3 x 2.50 mm2) or 18 AWG (1.0 mm2) wires
Length Maximum: 15 feet (4.5m)
Rating Minimum: 25 A, 125 V
ATTENTION
REMARQUE
LIRE LA REMARQUE DANS LE MODE D'EMPLOI.
CETTE REMARQUE NE CONCERNE QUE LES ÉTATS-UNIS ET LE
CANADA.
En cas d'envoi aux États-Unis, utiliser le cordon d'alimentation CERTIFIÉ UL et
convenant pour 200-240 V.
En cas d'envoi au Canada, utiliser le cordon d'alimentation CERTIFIÉ CSA et
convenant pour 200-240 V.
■
Fiche: Broches parallèles avec une broche de mise à la terre (configuration
NEMA L6-20P)
■
CordonType: SJT, trifilaire 12 AWG (3 x 2.50 mm2) ou
18 AWG (1.0 mm2)
■
■
Longeur Maximum: 15 pieds (4.5m)
Capacité Minimum: 25A, 125 V
ESL E-Series Tape Library User’s Guide
123
Regulatory Statements
Laser statement
Class 1 laser product
WARNING: With all panels and enclosures in place, this product is rated as a
Class I laser product. The bar code scanner inside this product, however, is a
Class II laser. Avoid exposure to the laser light emitted from the bar code
scanner. Do not stare into the beam.
WARNING: Use of controls or adjustments or performance of procedures
other than those specified herein may result in hazardous exposure.
Laser klasse 1
VORSICHT: Dieses Produkt Enthält Einen Laser der Kategorie II. Laserstrahlen
- Der Strichcode-scanner Gibt Laserstrahlen aus. VERMEIDEN SIE jeden
Blickkontakt und direkten körperlichen Kontakt mit diesen Strahlen.
VORSICHT: Ein nicht ordnungsgemäßer (siehe hier enthaltene Anweisungen)
Einsatz bzw. Änderungen der Betriebsleistung können einen Gesundheit
gefährdenden Kontakt zur Folge haben.
Appareil à laser de classe 1
ATTENTION: Ce produit émet de la classe laser II. Rayonnement laser - NE PAS
fixer des yeux le rayon. Éviter les expositions - Le rayonnement laser est émis à
partir du lecteur optique de code barre.
ATTENTION: L’utilisation de contrôles ou d’ajustements de performance des
procédures autres que ceux indiqués ici peut entraîner une exposition dangereuse.
Producto láser de clase 1
¡ATENCIÓN! Este producto contiene laser de clase II. Luz de laser - NO mire el
rayo. Evite el contacto con la luz: la luz de laser se emite desde el explorador de
código de barras.
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ESL E-Series Tape Library User’s Guide
Regulatory Statements
¡ATENCIÓN! El uso de los controles o ajustes para realizar procedimientos que
no son especificados puede provocar una situación peligrosa.
Luokan 1 laserlaite
ATTENZIONE: Questo prodotto emette una luce laser di Classe II. NON
guardare il facsio di luce ed evitare di esporsi alla fonte del laser. Il fascio di luce
laser h emesso dal dispositivo di scansione del codice a barre.
ATTENZIONE: L’uso di comandi o regolazioni per eseguire le procedure che
non siano quelli specificati in questa documentazione pur causare rischi all
‘incolumit’ delle persone.
ESL E-Series Tape Library User’s Guide
125
Regulatory Statements
Battery statement
WARNING: This product contains a Lithium battery. The Dallas
Semiconductor DS12B887 on the motherboard contains a Lithium battery.
Lithium may be considered a hazardous material. Dispose of this battery in
accordance with local, state, and federal laws.
LET OP
Dit product bevat een lithiumbatterij. De DS12B887-chip van Dallas
Semiconductor op het moederbord bevat een lithiumbatterij. Lithium kan als
gevaarlijk materiaal worden beschouwd. Werp de batterij weg in
overeenstemming met de plaatselijke en landelijke milieuwetgeving.
VAROITUS
Tässä tuotteessa on litiumparisto. Emolevyllä oleva Dallas Semiconductor
DS12B887 sisältää litiumpariston. Litium saattaa olla luokiteltu vaaralliseksi
aineeksi. Hävitä tämä paristo paikallisten lakien ja määräysten mukaisesti.
ATTENTION
Ce produit contient une batterie au lithium. Le composant Dallas DS12B887 de la
carte mère contient une batterie au lithium. Le lithium peut être considéré comme
un produit dangereux. Rejetez cette batterie selon les règlements locaux,
régionaux ou fédéraux.
ACHTUNG
Dieses Produkt enthält eine Lithium-Batterie. Der Dallas Halbleiter DS12B887
auf der Hauptplatine enthält eine Lithium-Batterie. Lithium gilt als speziell zu
entsorgender Sondermüll. Bei der Entsorgung dieser Batterie müssen die
entsprechenden lokalen, länder- und bundesweiten Gesetze und Regelungen
betreffend Sammel- und Rückgabestellen beachtet werden.
126
ESL E-Series Tape Library User’s Guide
Regulatory Statements
Attenzione
Questo prodotto contiene una batteria al litio. Il modulo Dallas Semiconductor
DS12B887 contiene una batteria al litio sulla scheda madre. Il litio può essere
considerato un materiale pericoloso. Utilizzare questo tipo di batterie in accordo
con le normative vigenti.
PRECAUCIÓN
Este producto contiene una batería de litio. El modelo Dallas Semiconductor
DS12B887 de la placa base contiene una batería de litio. El litio puede ser
considerado un material peligroso. Deseche la batería conforme a la normativa
vigente de aplicación.
VARNING!
Denna produkt innehåller ett litiumbatteri. Dallas Semiconductor DS12B887 på
moderkortet innehåller ett litiumbatteri. Litium kan betraktas som ett miljöfarligt
ämne. När batteriet förbrukats, ska de lagar som gäller för miljöfarligt avfall
respekteras.
ESL E-Series Tape Library User’s Guide
127
Regulatory Statements
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ESL E-Series Tape Library User’s Guide
Sense Data Values
D
This appendix lists sense data values and descriptions. These values appear in
library error codes, as well as in the library error log.
Table 22 lists message information that can be sent from the tape library to the
host computer. The table is sorted by the data in the ASC column (second column
from left) and lists the following information:
■
■
■
■
■
Sense Key
Additional Sense Code (ASC)
Additional Sense Code Qualifier (ASCQ)
Message name, description and (potential) recovery action
Valid Interfaces
SCSI (host computer)
DIAG (diagnostic port/computer)
Both = SCSI and DIAG port
Table 23 lists message information for hardware failures ASCQ values. The table
is sorted by the data in the ASCQ column and lists the following information:
■
■
ASCQ
Message name, description and (potential) recovery action
Message name and description may contain abbreviations as follows:
■
■
■
■
■
LU = Logical Unit
REQ’D = Required
DEV = Device
NVRAM = Nonvolatile RAM
A/D = Analog-to-Digital
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129
Sense Data Values
Table 22: Sense data values (Hexadecimal)
Sense
Key
ASC
ASCQ
Message Name/Description
0
00
00
NO ADDITIONAL SENSE INFORMATION
No recovery necessary.
2
2
2
04
04
04
00
01
02
LU IS NOT READY, CAUSE NOT REPORTABLE
Internal error. Retry command.
LOGICAL UNIT IN PROCESS OF BECOMING READY
Wait for library unit to complete initialization.
LOGICAL UNIT INIT REQUIRED
Element status or calibration unknown. Perform “Initialize Element
Status” command (SCSI) or “Initialize Inventory” command (DIAG).
2
5
04
04
03
07
LU IS NOT READY, MANUAL INTERVENTION REQ’D
Initialization failed. Determine failure type by checking any previous
error code returned to host. Reinitialize element status through
backup package or command line interface.
DRIVE FW UPDATE IN PROGRESS
The drive can not perform indicated request because it is in the
process of updating it’s firmware.
B
B
5
5
5
5
08
08
1A
20
21
24
00
01
00
00
01
00
LOGICAL UNIT COMMUNICATION FAILURE
Check cables. Ensure library unit is powered on. Retry command.
LIBRARY COMMUNICATION TIME-OUT
Internal communications not responding. Retry command.
PARAMETER LIST LENGTH ERROR
Invalid parameter list length field specified by command.
INVALID COMMAND OPERATION CODE
Verify the host command format.
INVALID ELEMENT ADDRESS
Check Mode Sense data for correct element addresses.
INVALID FIELD IN COMMAND DATA BLOCK
Ensure all reserve fields are set to zero.
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130
Sense Data Values
Table 22: Sense data values (Hexadecimal) (Continued)
Sense
Key
ASC
ASCQ
Message Name/Description
5
25
00
LOGICAL UNIT IS NOT SUPPORTED
Verify the logical unit field specified in the command contains a
legitimate logical unit number. Check cabling to logical unit.
5
5
26
26
00
02
INVALID FIELD IN PARAMETER LIST
Verify Mode Select page fields. Verify that fields comply with
command format described in this guide.
PARAMETER VALUE INVALID
Verify Mode Select page fields. Verify that fields comply with
command format described in this guide.
This response is also returned for commands issued to the diagnostic
interface of the library if an invalid parameter is sent.
6
6
28
29
01
00
IMPORT OR EXPORT ELEMENT ACCESSED
Load port door has been closed.
POWER-ON, RESET OR BUS DEVICE RESET OCCURRED
Informational message. If power on occurs, the host user should
assume the inventory may have changed, and should ask the library
for that information again.
6
6
6
29
29
29
01
02
03
POWER-ON RESET OCCURRED.
Informational message. If power on occurs, the host user should
assume the inventory may have changed, and should ask the library
for that information again.
BUS RESET OCCURRED.
Informational message. If power on occurs, the host user should
assume the inventory may have changed, and should ask the library
for that information again.
BUS DEVICE RESET OCCURRED
Informational message. If power on occurs, the host user should
assume the inventory may have changed, and should ask the library
for that information again.
ESL E-Series Tape Library User’s Guide
131
Sense Data Values
Table 22: Sense data values (Hexadecimal) (Continued)
Sense
Key
ASC
ASCQ
Message Name/Description
6
29
04
INTERNAL DEVICE RESET OCCURRED
Informational message. If power on occurs, the host user should
assume the inventory may have changed, and should ask the library
for that information again.
6
B
2A
30
30
01
00
03
MODE PARAMETERS CHANGED
Mode parameters may have changed due to another host issuing a
Mode Select command.
INCOMPATIBLE MEDIA
An attempt was made to move media to a destination element that is
incapable of receiving it.
-none-
CLEANING CARTRIDGE INSTALLED
Indicates that the element contains a cleaning cartridge that is not
“used-up.” This is returned with the element status data, which has no
sense key.
5
30
03
CLEANING CARTRIDGE INSTALLED
A cleaning cartridge cannot be removed from a drive because it is
being used in a cleaning operation.
A cartridge cannot be placed into the drive because the drive is
being cleaned.
A cartridge cannot be placed into an empty storage element because
it is reserved for a cleaning cartridge that is currently in use in a drive
cleaning operation.
5
5
39
00
00
SAVING PARAMETERS NOT SUPPORTED
Verify Save Parameter field in the Mode Select page complies with
the command format described in this guide.
3A
MEDIUM NOT PRESENT
The inventory indicated that a cartridge was in this bin but no
cartridge was sensed by the picker when it attempted to pick it. Retry
the command. Check for proper seating of the cartridge. It may also
indicate that the tape is not ready to be picked from the drive
because the tape is not fully unloaded. Retry the command.
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Sense Data Values
Table 22: Sense data values (Hexadecimal) (Continued)
Sense
Key
ASC
ASCQ
Message Name/Description
5
3B
0D
MEDIUM DESTINATION ELEMENT FULL
Destination element address already contains a cartridge. Issue a
Read Element Status command and retry move command using your
application software. If the problem recurs, issue an Initialize Element
Status command followed by a Read Element Status command and
retry move command using your application software.
5
3B
0E
MEDIUM SOURCE ELEMENT EMPTY
Source element address does not contain a cartridge. Issue a Read
Element Status command and retry move command using your
application software. If the problem recurs, issue an Initialize Element
Status command followed by a Read Element Status command and
retry the move command using your application software.
B
B
43
47
00
00
SCSI MESSAGE ERROR
Detected message error in message processing on the SCSI BUS.
SCSI PARITY ERROR
SCSI Parity Error detected. Check cable connections and cable
length.
5
4E
00
OVERLAPPED COMMANDS ATTEMPTED
Due to a second command being sent from the same host before a
previous command has completed, the previous command has been
aborted. This may also occur when executing off-line commands via
the control panel and DIAG port simultaneously.
3
5
52
53
00
02
DRIVE REPORTING MEDIA ERROR
The tape drive is indicating that it has detected a problem with the
media. See the tape drive user’s manual for more information.
MEDIUM REMOVAL PREVENTED
Prevent Medium Removal command was executed and command
was received to export cartridge. Execute Allow Medium Removal
command and retry move medium command using your application
software.
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133
Sense Data Values
Table 22: Sense data values (Hexadecimal) (Continued)
Sense
Key
ASC
ASCQ
Message Name/Description
2
5A
01
OPERATOR MEDIUM REMOVAL REQUEST
Indicates that the element contains a cleaning cartridge that is
“used-up” and the system is unable to export the cleaning cartridge.
Manually unload the tape.
The load port door is open, so import/export elements can not be
accessed.
2
6
80
80
80
80
00
00
01
01
DOOR IS OPENED INVENTORY MAY HAVE BEEN CORRUPTED
Close door and retry command. If the system is on-line, it executes its
initialization procedure.
DOOR WAS OPENED INVENTORY MAY HAVE BEEN
CORRUPTED
Close door and retry command.
-none-
5
DRIVE REQUIRES CLEANING
Tape drive indicates that drive needs cleaning. Clean the tape drive.
This is returned with element status data, which has no sense key.
TRANSFER FULL - COMMAND CAN NOT BE EXECUTED
Picker has cartridge in it. Move cartridge to empty storage element
using Move Medium command via your application software. Retry
command.
B
80
01
TRANSFER FULL - AT END OF PLACE
Picker has cartridge in it at end of a place operation (Move Medium
with a target other than the Transfer). Move cartridge to empty
storage element using Move Medium command via your application
software. Retry command.
B
2
80
80
06
07
TRANSFER EMPTY - COMMAND ABORTED
Picker does not contain cartridge at end of pick portion of Move
Medium command.
SYSTEM IS STOPPED
The STOP button on the control panel was pressed. Press the STOP
button.
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ESL E-Series Tape Library User’s Guide
Sense Data Values
Table 22: Sense data values (Hexadecimal) (Continued)
Sense
Key
ASC
ASCQ
Message Name/Description
6
80
07
SYSTEM STOP BUTTON WAS PRESSED
The STOP button on the control panel was pressed. Press the STOP
button. Retry command.
6
2
6
80
80
80
08
09
09
LOGICAL UNIT TURNED ON-LINE
Through the menu options, bring the library on-line.
LOGICAL UNIT IS TURNED OFF-LINE
Through the menu options, bring the library on-line.
LOGICAL UNIT TAKEN OFFLINE
Library was taken off-line through the remote web management or
GUI.
B
80
10
LOAD RETRY FAILED
Library was unable to successfully load and thread the drive, even
after retries. Check drive alignment. If the problem continues, drive
may need servicing.
4
B
B
80
80
80
0A
0B
0D
CONFIGURATION SETTINGS CORRUPTED
Reconfigure the library. If problem persists, call Technical Support.
COMMAND ABORTED BY USER
Informational message. No action is necessary.
CARTRIDGE PARTIALLY GRIPPED
Issue a Move Medium command using your application software to
move the cartridge from the transfer element to an empty storage
element.
6
80
0E
DATA TRANSFER CHANGED
A drive has been inserted/removed into the system. Use “Read
Element Status” to determine status of drives.
4
4
80
80
0F
11
LOW POWER ERROR
Check power connections.
MOTOR POWER FAILURE
Indicates motor powered off for a reason not otherwise reported.
ESL E-Series Tape Library User’s Guide
135
Sense Data Values
Table 22: Sense data values (Hexadecimal) (Continued)
Sense
Key
ASC
ASCQ
Message Name/Description
5
80
22
ELEMENT CONTENTS UNKNOWN
The contents of an element address are unknown. Issue a Read
Element Status for the element address. If contents are still unknown
issue an Initialize Element Status command.
4
4
5
80
81
81
23
BAR CODE SCANNER FAILURE
Bar code scanner has failed. Reinitialize element status.
See
Table 23
PICKER HARDWARE FAILURE
Picker hardware failure. Call Technical Support.
C0
E0
F0
TRANSPORT FULL
The picker contains a cartridge. Issue a command to retrieve the
cartridge from the picker and place it in either a bin or a tape drive.
5
5
81
81
PICKER INVALID START CONDITION
Picker hardware condition is unknown. Issue a Rezero Unit
command.
PICKER INVALID COMMAND
Picker hardware commanded to position out of system mechanical
limits. Issue a Rezero Unit command.
4
5
82
82
See
ROTARY HARDWARE FAILURE
Table 23
Rotary hardware failure. Call Technical Support.
E0
ROTARY INVALID START CONDITION
Rotary hardware condition is unknown. Issue a Rezero Unit
command.
5
4
82
83
F0
ROTARY INVALID COMMAND
Rotary axis was commanded to a position out of its legal range. This
is an internal code failure.
See
Table 23
EXTENSION HARDWARE FAILURE
Extension hardware failure. Call Technical Support.
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ESL E-Series Tape Library User’s Guide
Sense Data Values
Table 22: Sense data values (Hexadecimal) (Continued)
Sense
Key
ASC
ASCQ
Message Name/Description
5
83
E0
EXTENSION INVALID START CONDITION
Extension hardware condition is unknown. Issue a Rezero Unit
command.
5
83
F0
EXTENSION INVALID COMMAND
Extension hardware was commanded to a position out of the systems
mechanical limits.
4
5
84
84
See
VERTICAL HARDWARE FAILURE
Table 23
Vertical hardware internal failure. Call Technical Support.
E0
VERTICAL INVALID START CONDITION
Vertical hardware condition is unknown. Issue a Rezero Unit
command.
5
84
F0
VERTICAL INVALID COMMAND
Vertical hardware commanded to position out of system mechanical
limits. Issue a Rezero Unit command. If the problem persists, calibrate
the library.
4
5
85
85
See
HORIZONTAL HARDWARE FAILURE
Table 23
Horizontal hardware failure. Call Technical Support.
E0
HORIZONTAL INVALID START CONDITION
Horizontal hardware condition is unknown. Issue a Rezero Unit
command.
5
85
F0
HORIZONTAL INVALID COMMAND
Horizontal hardware commanded to position out of system
mechanical limits. Issue a Rezero Unit command. If the problem
persists, calibrate the library.
4
5
87
87
See
DEPTH HARDWARE FAILURE
Table 23
Depth hardware failure. Call Technical Support.
DEPTH INVALID START CONDITION
Depth hardware condition is unknown. Issue a Rezero Unit
command.
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Sense Data Values
Table 22: Sense data values (Hexadecimal) (Continued)
Sense
Key
ASC
ASCQ
Message Name/Description
5
87
F0
DEPTH INVALID COMMAND
Depth hardware commanded to position out of system mechanical
limits. Issue a Rezero Unit command. If the problem persists, calibrate
the library.
4
4
88
88
00
01
WARNING SAFE TEMPERATURE EXCEEDED
This is only a warning that the temperature in the library exceeds the
o
normal operational temperature (96.8 F).
MAXIMUM TEMPERATURE EXCEEDED
The robot in the cabinet that has overheated turns off and remains off
o
until the temperature returns to an acceptable level (59-90 F).
4
5
6
4
5
5
89
8A
8A
8B
8B
8B
00-FF VISION HARDWARE FAILURE
Vision internal failure. Call Technical Support.
02
02
UNCALIBRATED POSITION
System requires calibration.
CALIBRATION FAILURE
Check slots, cartridges, all internal elements.
See
Table 23
CLM HARDWARE FAILURE
CLM failure. Call Technical Support.
E0
F0
CLM INVALID START CONDITION
CLM hardware condition is unknown. Issue a Rezero Unit command.
CLM INVALID COMMAND
CLM hardware commanded to position out of system mechanical
limits. Issue a Rezero Unit command. If the problem persists, calibrate
the library.
B
8B
C0
TRANSPORT FULL
The CLM contains a cartridge. Issue a command to retrieve the
cartridge from the CLM and place it in either a bin or a tape drive.
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Sense Data Values
Table 22: Sense data values (Hexadecimal) (Continued)
Sense
Key
ASC
ASCQ
Message Name/Description
B
8C
01
LOAD PORT LATCH FAILURE
The load port door was unlocked, but did not leave its current
position before time-out (30 seconds). This may be due to the door
being stuck, or in the case of a close operation, the operator not
moving the door.
4
4
4
B
8C
8E
8E
8F
06
03
04
00
LOAD PORT DOOR OPEN
Load port door unlocked but failed to open.
CABINET CONTROLLER UNABLE TO UPLOAD
Unable to upload firmware to the cabinet controller.
ROBOTICS CONTROLLER UNABLE TO UPLOAD
Unable to upload firmware to the robotic controller.
LIBRARY UNIT COMMAND TIMED OUT
Verify that communications to library still exists by issuing another
command.
4
4
F3
F3
02
20
DRIVE COMMUNICATION TIMEOUT
The library is unable to communicate with a drive.
DRIVE UNLOAD FAILED OR TIMED OUT
The command to the drive to unload the tape failed to complete or
timed out.
4
4
4
F3
F3
F3
21
22
23
DRIVE EJECT FAILED OR TIMED OUT
The command to the drive to eject a tape failed to complete or time
out.
DRIVE LOAD FAILED OR TIMED OUT
The command to the drive to load a tape failed to complete or timed
out.
DRIVE THREAD FAILED OR TIMED OUT
The command to the drive to thread a tape failed or timed out.
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Sense Data Values
Table 23: Hardware failure ASCQ values
ASCQ
Description
00-0F OTHER
Hardware internal failure. Call Technical Support.
10-1F ENCODER/MOTOR
Check the motor/encoder connector.
20-2F HOME SENSOR/FLAG
Home sensor/flag failure. Check home sensor connector and flag.
30-3F MECHANICAL POSITION ERROR
Hardware did not reach desired position. The axis path could be obstructed. Determine the
cause of the obstruction. Retry command. If the failure recurs, run self-test.
40-4F TIMEOUT
Hardware did not reach desired position. The axis rail lubrication may be insufficient. The
axis belt may be too tight. The motor pulley may be loose. Retry the command. If the failure
reoccurs, then run selftest.
50-5F OVER CONTROL
The hardware is obstructed. Determine the cause of the obstruction. Retry the command. If
the failure reoccurs, then run selftest.
60-6F FPGA FAILURE
Robotics FPGA has failed. Call Technical Support.
70-7F POSITIONAL DRIFT
The hardware home position is drifting. Call Technical Support.
80-8F MAPPING FAILURE
Scanner was unable to detect optical target during calibration.
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Sense Data Values
Table 23: Hardware failure ASCQ values (Continued)
ASCQ
Description
90-9F FORCE ERROR
While pushing a cartridge into a bin or drive, the extension axis never made contact with
any object.
A0-AF SENSOR FAILURE
A sensor transition did not occur as expected or an extra transition occurred during
calibration, inventory or pick/place. Retry the command. If the failure recurs, contact
Technical Support.
B0-BF ELECTRONICS NOT PRESENT
Electronics necessary for hardware to function is not present. Install necessary hardware.
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Sense Data Values
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ESL E-Series Tape Library User’s Guide
Event Reporting
E
possible intervention. These events are either report through the OCP or through
E-mail alerts.
Library events are broken up into the following sections:
■
■
■
Information events, page 144
Warning events, page 146
Critical events, page 148
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143
Event Reporting
Information events
Informational events are for user information only and do not require any
intervention on the cabinet such as replacing components or updating software.
Table 24 lists the information events provided by the library.
Table 24: Information events
Information Events
Cabinet *cabinet number door state changed
Load Port opened
Load Port closed
Mode parameters for cabinet changed
Mode parameters for partition changed
Cabinet has been stopped
Cabinet has been started
Cabinet is now offline
Cabinet state change to online
Partition state change to online
Cabinet state change to going online
Drive *drive added
Drive *drive removed
Drive *drive power on
Drive *drive power off
Partition prevent / allow changed
Load port *loadport
Panel opened
Panel closed
User *user logged in
User *user logged out
Added new user
Updated user
Removed user
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Event Reporting
Table 24: Information events (Continued)
Information Events
Added new SNMP community
Updated SNMP community
Removed SNMP community
Added new trap destination
Updated trap destination
Removed trap destination
Updated date and time
Updated IP address
Updated subnet mask
Updated hostname
Updated domain
Updated default gateway
Updated email server
Updated DNS address
Library Name changed
Library shutdown requested from remote GUI
Library reboot requested from remote GUI
Contract number updated
Upload file complete
Upgrade firmware complete
Updated OCP Password
Updated Subnet Mask
Updated Default Gateway
Updated IP address
* indicates a variable character. This will change depending on the specific item
within the cabinet.
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145
Event Reporting
Warning events
Warning events indicate that a possible error condition exists within the cabinet.
These events give the user a chance to check the cabinet before a failure occurs.
Table 25 lists the warning events provided by the library.
Table 25: Warning events
Warning Events
Tape move failed
Tape inventory failed
Sensor *name may need attention
Sensor *name may need attention
Tape Alert Flag 1 - Read Warning
Tape Alert Flag 2 - Write Warning
Tape Alert Flag 3 - Hard Error
Tape Alert Flag 7 - Media Life
Tape Alert Flag 8 - Not Data Grade
Tape Alert Flag 15 - Memory in Cartridge Failure
Tape Alert Flag 17 - Read Only Format
Tape Alert Flag 18 - Tape Directory Corrupted
Tape Alert Flag 21 - Clean Periodic
Tape Alert Flag 29 - Drive Maintenance
Tape Alert Flag 32 - Interface
Tape Alert Flag 34 - Download Fault
Tape Alert Flag 35 - Drive Humidity
Tape Alert Flag 36 - Drive Temperature
Tape Alert Flag 37 - Drive Voltage
Tape Alert Flag 39 - Diagnostics Required
Error setting SCSI ID
Cabinet *cabinet number door open
Diagnostic command *cmd command failed
Fibre drive configuration failed
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Event Reporting
Table 25: Warning events (Continued)
Warning Events
Unable to get medium changer statistics
NVRAM corrupted
Drive update
Logical unit init required
Logical unit is not ready
Operator medium removal request
Door is opened
Transfer full - command can not be executed
System is stopped
Logical unit is turned off-line
*panelname, sensor *name may need attention
Drive *drive number, sensor *name may need attention
Logical unit is not ready
Load Port unload error
Software Socket Failure
Software Socket Failure
No Matching Frame Name Found
Software Communication Failure
No data read for event
System Test Error
* indicates a variable character. This will change depending on the specific item
within the cabinet.
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147
Event Reporting
Critical events
Critical events indicate that a failure has occurred in the cabinet. The user must
intervene to return the cabinet to operation.
Table 26 lists the critical events provided by the library.
Table 26: Critical events
Critical Events
Sensor *name needs attention
Sensor *name needs attention
Tape move failed
Tape inventory failed
Tape Alert Flag 4 - Media
Tape Alert Flag 5 - Read Failure
Tape Alert Flag 6 - Write Failure
Tape Alert Flag 9 - Write Protect
Tape Alert Flag 13 - Recoverable Snapped Tape
Tape Alert Flag 14 - Unrecoverable Snapped Tape
Tape Alert Flag 16 - Forced Eject
Tape Alert Flag 20 - Clean Now
Tape Alert Flag 22 - Expired Cleaning Media
Tape Alert Flag 23 - Invalid Cleaning Cartridge
Tape Alert Flag 30 - Hardware A (Reset Needed)
Tape Alert Flag 31 - Hardware B (Power Cycle Needed)
Tape Alert Flag 33 - Eject Media
Tape Alert Flag 38 - Predictive Failure
Diagnostic command *cmd command failed
Unable to get medium changer statistics
Maximum temperature exceeded
Drive update
Library communication time-out
Incompatible media
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Event Reporting
Table 26: Critical events (Continued)
Critical Events
Transfer full - at end of place
Transfer empty - command aborted
Load retry failed
Cartridge partially gripped
Low power error
Motor power failure
Bar code decoder communication failure
Gripper timeout
Gripper open failure
Gripper close failure
Unable to pick cartridge
Rotary timeout
Rotary front failed
Rotary back failure
Rotary home not found
Rotary axis internal failure
Rotary invalid command
Extension timeout
Extension current feedback failure
Extension mechanical position error
Vertical home not found
Vertical test failure
Vertical encoder failure
Vertical mapping failure
Horizontal timeout
Horizontal mechanical position error
Horizontal test failure
Horizontal encoder failure
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149
Event Reporting
Table 26: Critical events (Continued)
Critical Events
Horizontal mapping failure
Warning safe temperature exceeded
Load port timeout
*panel name, sensor *name needs attention
Drive *drive number, sensor *name needs attention
Gripper hardware failure
Extension internal failure
Vertical internal failure
Horizontal internal failure
Logical unit communication failure
Rotary invalid start condition
Extension invalid start condition
Depth hardware failure
Vision hardware failure
CLM hardware failure
CLM invalid start condition
CLM invalid command
Transport full
Load port door open
Cabinet controller unable to upload
Robotic controller unable to upload
Library unit timed out
Drive communication timeout
Drive unload failed or timed out
Drive eject failed or timed out
Drive thread failed or timed out
SCSI event
Abort command
Invalid CDB received
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Event Reporting
Table 26: Critical events (Continued)
Critical Events
No Mond connection
No HBAs found
Fork new ted failed
Initialization failed
Parse error
Software Socket Failure
Software Socket Died
Software Socket Failure
Software Socket Died
Cabd unable to start new thread
Cabinet Not Found
Software Pipe Failure
Software Communication Error
Software Socket Failure
Software Socket Failure
* indicates a variable character. This will change depending on the specific item
within the cabinet.
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Event Reporting
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ESL E-Series Tape Library User’s Guide
Glossary
This glossary defines terms used in this guide or related to this product and is not
Glossary
a comprehensive glossary of computer terms.
Glossary
Antistatic mat
A mat made of antistatic material which includes a cabled connection to ground at
a wall receptacle.
ASC
The Additional Sense Code is part of the SCSI-2 specification. The additional
sense code (ASC) field indicates further information related to the error or
exception condition reported in the sense key field.
ASCQ
Additional Sense Code Qualifier is part of the SCSI-2 specification. The
additional sense code qualifier (ASCQ) indicates detailed information related to
the additional sense code.
Autoclean
A user-defined mode made on the touch screen GUI by which the library
automatically performs drive cleaning tasks.
Bit
The basic unit of data in a binary numbering system (binary digit), represented by
a 0 or a 1. Eight bits equals one byte.
Byte
The basic unit of computer memory which is large enough to hold one character.
Calibrate
A process used by the library robotics to determine the exact position of storage,
data transfer, and import/export elements.
ESL E-Series Tape Library User’s Guide
153
Glossary
Check Condition status
Blocks of data are stored on the tape medium along with additional information
that the library controller uses to manage storage and retrieval. The format of the
additional information is unique and is hidden from the initiator during normal
read or write operations. This additional information is often used to identify the
physical location of the blocks of data and the address of the logical block, and to
provide protection against the loss of the user data.
The address of the first logical block is zero. The address of the last logical block
is [n-1], where [n] is the number of logical blocks available on the medium. A
Read Capacity command may be issued to determine the value of [n-1]. If a
command is issued that requests access to a logical block not within the capacity
of the medium, the command is terminated with CHECK CONDITION.
CISPR 22
This standard describes the emissions testing methods and test limits for
information technology equipment, such as computers, office machines, or
telecommunications equipment connected to low - voltage power main networks
(<600V). It does not apply to equipment whose primary function is radio
transmission or reception as defined by the International Telecommunications
Union (ITU) Radio Regulations.
The object of the standard is to establish uniform requirements for the conducted
and radiated disturbance levels of the equipment covered by the standard.
Disturbance limits are established for Class A and Class B equipment, and
measurement methods, operating conditions, and interpretation of results are
addressed.
Class A digital device
Class A equipment is intended for Commercial installation.
Class I laser product
Class 1 lasers are products where the power of the laser beam produced (the
accessible emission) is always below the Maximum Permissible Exposure value.
Therefore, for Class 1 lasers the output power is below the level at which it is
believed eye damage will occur. Exposure to the beam of a Class 1 laser will not
result in eye injury. Class 1 lasers may therefore be considered eye safe.
Class II laser product
Class 2 lasers are limited to a maximum output power of 1 mW. A person
receiving an eye exposure from a Class 2 laser, either accidentally or as a result of
someone else's deliberate action (misuse) will be protected from injury by their
natural blink reflex. This is a natural involuntary response which causes the
individual to blink and avert their head thereby terminating the eye exposure.
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Glossary
Elements
SCSI designation for any device or bin in the library that can hold a cartridge.
SCSI elements include storage bins, tape drives, load port bins, and the picker.
EMI
Electro-Magnetic Interference refers to unwanted electrical noise present on a
power line. This noise may leak from the power lines and affect equipment that
isn't even connected to the power line. Such leakage is called a magnetic field.
Magnetic fields are formed when unwanted noise voltages give rise to noise
currents. Such noise signals may adversely affect electronic equipment and cause
intermittent data problems.
ESD
Electrostatic Discharge
Host
The device or devices to which the library is connected.
IEC
The International Electrotechnical Commission is based in Geneva, Switzerland.
Load port
The revolving assembly on a front door of enterprise libraries that incorporates a
revolving drum and tape cartridge bins for loading and unloading tape cartridges.
LTO-2
Linear Tape-Open is a tape drive specification backed by HP, IBM and Seagate.
Ultrium 460 tape drives (LTO-2) are HP’s second generation of LTO tape drives.
LVD
Low Voltage Differential or LVD is a type of electrical signaling for parallel SCSI
and can reach distances up to 12 meters. All HP Ultrium 460 tape drives are LVD
devices. SDLT tape drives can be LVD or HVD devices.
MSBF
Mean Swaps Before Failure
MTBF
Mean Time Between Failures
MTTR
Mean Time To Repair
NEMA
National Electrical Manufacturers Association
Network interface Card (NIC)
A NIC is a device that handles communication between a device and other devices
on a network.
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155
Glossary
NVRAM
Non-Volatile Random Access Memory is a type of memory that retains its
contents when power is turned off. One type of NVRAM is SRAM that is made
non-volatile by connecting it to a constant power source such as a battery. Another
type of NVRAM uses EEPROM chips to save its contents when power is turned
off. In this case, NVRAM is composed of a combination of SRAM and EEPROM
chips.
PCI
The PCI bus typically runs at speeds of 33 MHz or 66 MHz and is usually 32 bits
wide. This means that it passes 32 bits of data simultaneously as if down 32
separate wires. Some of the most recent computers include wider 64-bit PCI
buses, and already certain very high-end video capture cards offer improved
performance if connected to a 64-bit PCI bus.
Picker
A mechanical component of the extension axis assembly (robotics) which grips
and holds a tape cartridge in transit
Reports
Refers to the report options on the touch screen graphical user interface Service
screen.
Robotics
As used in the context of automated tape libraries; the X-axis, Y-axis, and Z-axis
mechanical assemblies inside the library used to move tape cartridges.
RS-232C
Short for Recommended Standard-232C, a standard interface approved by the
Electronic Industries Association (EIA) for connecting serial devices. This
standard is for asynchronous transfer between computer equipment and
accessories. Data is transmitted bit by bit in a serial fashion. The RS-232 standard
defines the function and use of all 25 pins of a DB-25 type connector.
SCSI
Small Computer System Interface. An American National Standards Institute
(ANSI) communications standard for attaching peripheral equipment to
computers.
SCSI ID
A unique address (0 to 15) assigned to each device on a SCSI bus.
SCSI-2
A second generation SCSI interface which includes command sets for magnetic
and optical disks, tapes, printers, processors, CD-ROMs, scanners, medium
changers, and communication devices.
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Glossary
SDLT
Super Digital Linear Tape is a Quantum tape drive and tape cartridge specification
offered in three ranges of capacity and transfer rates for workgroup, mid-range,
and enterprise needs.
SNMP
Short for Simple Network Management Protocol, a set of protocols for managing
complex networks.
Take-up leader
The ring at the beginning of a tape in a cartridge.
Tape drive controllers
A device that controls the transfer of data from a host to a tape drive and vice
versa.
Terabyte
A unit of measure for digital data equal to approximately 1,000 gigabytes, or
1,099,511,627,776 bytes!
Terminator
Special electrical resistors (terminators) are installed in the SCSI devices at each
end of the SCSI bus and are not installed in other devices on the bus. The SCSI
bus must be properly terminated at both ends so that commands and data can be
transmitted to and from all devices on the bus.
Ultrium
See LTO-2
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Glossary
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ESL E-Series Tape Library User’s Guide
Index
A
D
antistatic mat 153
ASCI 153
devices
supported 28
ASCQ 153
troubleshooting 91
diagnostics 70
document
conventions 9
B
back panel 18, 35
backup 31
bit 153
byte 153
E
elements 155
EMI 155
C
equipment symbols 10
ESD 155
calibrate 153
card cage 28
ESD precautions 44
Ethernet port
cartridge slots 35
check condition status 154
CISPR 22 154
LED indicators 30
location of 30
class 1 laser product 154
class 2 laser product 154
class A digital device 154
cleaning, tape drives 22, 95
climatic specifications 100
conventions
external features
e2400-160 FC interface controller 29
F
document 9
equipment symbols 10
FC connection, troubleshooting 90
FC interface controller e2400-160 28
FC interface controller e2400-FC 2G 28
FC LED indicators 31
features of FC interface controller, external 29
front panel 16
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159
Index
DLT/SDLT 26
LTO 26
G
getting help 13
load slots 35
LTO-2 155
H
help, obtaining 13
LVD 155
host 33, 155
host configuration, troubleshooting 92
HP
M
media picker 21
Model 630e 41
Model 712e 40
MSBF 155
storage web site 13
technical support 13
I
identifiers, bar code 52
IEC 155
MTBF 155
MTTR 155
inserting tape cartridges 73
Interface Manager card 32
inventory 21
N
NEMAT 155
NIC 155
L
NVRAM 156
labels 49, 52
LED
O
OCP overview 60
off-line 58
link activity 83
on-line 58
link speed 83
LED indicators
defined 88
P
panel
Ethernet port 30
FC 31
back 18, 35
front 16
power supply 30
SCSI bus 31
left 35
types of 88
right 35
slots 35
left panel 35
library robotics 21
library, relocating 103
link activity LED 83
link speed LED 83
PCI 156
physical specifications 98
picker 21, 156
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ESL E-Series Tape Library User’s Guide
power
asc 30 132
asc 39 132
asc 3A 132
asc 3B 133
asc 43 133
asc 47 133
asc 4E 133
asc 53 133
asc 5A 134
asc 81 136
asc 82 136
asc 83 136
asc 84 137
asc 85 137
asc 88 138
asc 8A 138
asc 8B 138
asc 8C 139
off 58
on 58
supply, LED indicators 30
preserving tape cartridges 95
R
reports 156
restore 31
right panel 35
robotics 21, 156
robotics card 28
RS-232C 156
S
SAN 31
serial port
SCSI 156
location of 30
server 33
bus configuration, troubleshooting 90
SCSI ID 156
shipping restraint 106
slots 40
panel 35
SCSI-2 156
SDLT 41
SDLT 41, 157
sense data values
asc 00 130
SNMP 157
specifications
climatic 100
asc 04 130
environmental 100
performance 99
physical 98
asc 08 130
asc 1A 130
asc 20 130
power 100
reliability 99
asc 21 130
asc 24 130
standby power button, location of 30
storage area network 31
storage elements 40, 41
symbols in text 9
symbols on equipment 10
asc 25 131
asc 28 131
asc 29 131
asc 2A 132
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161
Index
FC connection, verifying 90
HBA device driver, verifying 92
host configuration, verifying 92
Interface Manager card problems 83
OCP problems 77
T
take-up leader 157
tape cartridges 73
ESD precautions 49
installing 55
inventory 21
operating problems 80
labeling 49
robotics problems 78
LTO Ultrium 23
magazines 26
maintaining 93
preserving 95
removing 105
SDLT 25
SCSI devices, verifying 91
serial port configuration, verifying 92
tape drive problems 82
U
tape drives
Ultrium 40, 155
clean 22
cleaning 95
W
warning
rack stability 12
symbols on equipment 10
web sites
LTO Ultrium 23
technical support, HP 13
terabyte 157
terminator 157
text symbols 9
troubleshooting 75 to 82
basic steps, listed 89
devices, verifying 91
Command View ESL 20, 33, 34, 84
HP storage 13
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