®
USER GUIDE
Aleratec
1:1 HDD Cruiser™
Part No. 350103
Radio/TV Interference Statement
The equipment described in this guide emits radio frequency energy. If it is
not installed in accordance with the manufacturer’s instructions, it may cause
interference with radio or television reception.
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a residential
installation.
This equipment generates, uses, and can radiate radio frequency energy. If not
installed and used in accordance with the instruction manual, this equipment may
cause harmful interference to radio communications. However, there is no guarantee
that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be verified
by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
•
•
•
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment to an electrical outlet on a circuit that is different from
the circuit to which the receiver is connected.
•
Consult your dealer or an experienced radio/TV technician for help.
This equipment has been certified to comply with the limits for a Class B computing
device, pursuant to FCC Rules. In order to maintain compliance with FCC
regulations, shielded cables must be used with this equipment. Operation with non-
approved equipment or unshielded cables is likely to result in interference to radio
and TV reception. The user is cautioned that changes and/or modifications made to
this equipment, without the approval of manufacturer, could void the user’s authority
to operate this equipment.
Safety Regulations
WARNING
To prevent fire or shock hazard, do not expose the unit
to rain or moisture.
To avoid electrical shock, do not open the cabinet.
Refer servicing to authorized personnel only.
Table of Contents
Introduction...................................................................................................1
Product Features...................................................................................................1
Key Items.............................................................................................................2
1:1 HDD Cruiser Front Panel ..............................................................................3
1:1 HDD Cruiser Copy Controller Display Panel and Buttons ...........................4
Precautions...................................................................................................5
Installation............................................................................................................5
Choose a Good Location......................................................................................5
Operation..............................................................................................................5
Transportation......................................................................................................5
Overview........................................................................................................6
Power Up Sequence.............................................................................................6
Main Menu...........................................................................................................7
Subfunctions ........................................................................................................8
Using the 1:1 HDD Cruiser ........................................................................10
Loading the Hard Drives....................................................................................10
Removing Hard Drives ......................................................................................11
Main Menu.........................................................................................................12
Copy HDD .................................................................................................12
Compare HDD ...........................................................................................14
PreScan Source ..........................................................................................15
ReScan BUS...............................................................................................16
Source HDD Size.......................................................................................17
Secure Erase...............................................................................................18
Overwrite ...................................................................................................20
Setup Menu................................................................................................22
USB Mode .................................................................................................32
Advanced Setup Menu...............................................................................34
Specifications...............................................................................45
Troubleshooting...........................................................................45
Technical Support........................................................................46
Service and Support...................................................................................47
Technical Support FAX Back Form...........................................................50
Introduction
Thank you for purchasing the 1:1 HDD Cruiser. Please read this User Guide
thoroughly before using this product.
Product Features
The 1:1 HDD Cruiser is a Hard Disk Drive Duplicator and Hard Disk Drive Sanitizer.
•
Sanitizes/Wipes drives clean with the choice of three Overwrite patterns:
▪
▪
▪
One Pass
Three Pass with Verify
Seven Pass per DoD 5220.22M
•
•
•
•
Secure Erase
Duplicates/Makes HDD copies
Quick load drive bays
Supports 3.5” SATA HDDs
Optional 2.5” SATA HDD Adapter available (Aleratec Part Number 350106)
Check out Aleratec Online!
•
•
•
•
1
Introduction
Key Items
Display Panel
(see page 4)
Controller
Source Drive
Target Drive
Drive Bays
(2)
Power Switch
2
Introduction
1:1 HDD Cruiser Front Panel
1
2
3
1
2
3
Drive Bays
Drive bays with quick loading doors.
Drive Bay Door
The drive bay handle/tab is used to open the individual drive bays.
Drive LEDs
Each HDD bay has a blue power light that will be on when there is an HDD
properly inserted in the drive bay.
Each HDD bay has an orange drive activity light that will light when the HDD
is being used. Do not remove a drive when this light is on, otherwise you may
loose your data.
3
Introduction
1:1 HDD Cruiser Copy Controller Display Panel and Buttons
(Actual display may vary from illustration)
1
2
ENT
4
3
HDD
1-1
Cruiser
ver:
ESC
5
1. LCD display shows all functions and messages
2. ENT button is used to execute a selected function, or enter a menu
3. ESC button is used to cancel a selected function, or exit a menu
4. UP arrow is used to scroll backward through functions or menus
5. DOWN arrow is used to scroll forward through functions or menus
4
Precautions
Before installing your 1:1 HDD Cruiser, please read the following.
Installation
Avoid placing the 1:1 HDD Cruiser in a location subject to:
•
•
•
•
•
•
High humidity
High temperature
Excessive dust
Mechanical vibration
Direct sunlight
Electromagnetic radiation
Choose a Good Location
1. Allow adequate clearance for moving parts.
2. Do not place near heat sources such as radiators or air ducts, or in a place
subject to direct sunlight, excessive dust, mechanical vibration or shock.
3. Disconnect the AC adapter from the outlet if the product is not used for an
extended period of time.
4. Proper care will help assure maximum product life. Improper operating
environment and misuse may void the warranty.
Operation
Do not move the 1:1 HDD Cruiser during operation. This may cause a malfunction
or other undesirable results.
Avoid exposing the unit to sudden changes in temperature as condensation may
form inside the 1:1 HDD Cruiser. Should the surrounding temperature suddenly rise
while the 1:1 HDD Cruiser is on, wait at least one hour before turning off the power.
Operating the duplicator immediately after a sudden increase in temperature may
result in a malfunction.
Transportation
Keep the original packing materials for future moving or shipping of the 1:1 HDD
Cruiser.
5
Overview
Power Up Sequence
During the normal power-up sequence of the 1:1 HDD Cruiser, the following
information will be displayed.
•
•
•
•
•
Figure 1 shows the firmware version
HDD Cruiser
ENT
ESC
2051F
ver:A.14H
Figure 2 shows the memory initialization
Initialize SDRAM
ENT
ESC
Figure 3 shows the scanning of the drives
Detect Drives
Please wait...
ENT
ESC
Figure 4 shows the number of drives loaded.
Detect Drives
Found 0 Devices
ENT
ESC
Figure 5 shows the first function.
1. Copy HDD
ENT
ESC
6
Overview
Main Menu
There are ten main menu items that can be seen in the 1:1 HDD Cruiser Copy
Controller Display Panel. These are:
1.
2.
3.
4.
5.
6.
1. Copy HDD
6. Secure Erase
ENT
ESC
ENT
ESC
2. Compare HDD
7. Overwrite
7.
ENT
ESC
ENT
ESC
3. PreScan Source
4. ReScan Bus
5. Source Size
8. Setup
8.
ENT
ENT
ENT
ESC
ENT
ENT
ENT
ESC
9. USB Mode
10. Adv Setup
9.
ESC
ESC
10.
ESC
ESC
Note: The Advanced Setup function is a hidden menu. To access this
menu, press ESC for 3 seconds. After you have completed any desired
adjustments, press ESC to exit Advanced Setup.
7
Overview
Subfunctions
The “Setup” menu has nine (9) subfunctions. These are:
8-01 Language
8-02 Copy Size
8-03 Startup Menu
8-04 Auto Compare
8-05 Copy with Size
8-06 Button Sound
8. Setup
ENT
ESC
8-07 Device Info
8-08 System Info
8-09 Fast Copy
8
Overview
The “Advanced Setup” menu has ten (10) subfunctions. These are:
10-01 Detect HDD Delay
10-02 Read Error Skip
10-03 Update Firmware
10-04 Compare Firmware
10-05 Quick Erase HDD
10-06 H/W Diagnostic
10-07 Load Default
10. Adv Setup
ENT
ESC
10-08 Link Option
(for USB Mode)
10-09 USB Auto Link
10-10 Copy HPA
9
Using the 1:1 HDD Cruiser
Loading the Hard Drives
1. Open the drive tray doors by lifting the tab on the left side of each drive bay
you wish to use.
2. Take the Hard Disc Drive (HDD) and align the drive’s SATA plug to the lower
right hand side of the drive bay.
3. Slide the HDD into the drive bay until it stops. The drive will still be about 1
inch outside of the bay. When the door is closed it will push and plug the HDD
into the duplicator.
4. Swing the drive bay door closed and press the left side of the door until the tab
latches. When it latches, a click can be felt and heard.
Source Drive
Target Drive
Note: If you are duplicating, the source hard disc drive goes in the top bay.
10
Using the 1:1 HDD Cruiser
Removing Hard Drives
1. Open the drive tray doors by pulling the handle/tab on the left side of each
drive tray door.
Note: Do not attempt to remove the hard drive if the drive activity LED
is on.
2. To disengage the HDD, swing the drive tray door to the full open position.
3. Pull drive out toward you, and remove drive.
11
Using the 1:1 HDD Cruiser
Main Menu
Copy HDD
The “Copy HDD” function performs an actual copy from a source HDD to one or
more target HDDs. The target HDDs must be at least as large as the source. The 1:1
HDD Cruiser will copy every block of capacity on the source HDD.
1. Load the source HDD and the target HDDs into the 1:1 HDD Cruiser. The
system will auto-detect the hard drives. After the drives have been detected, a
screen similar to the one below will be displayed.
1. Copy HDD
ENT
ESC
149.1GB
Note: Before copying be sure that the capacity of the target HDD is
equal to or larger than the source hard drive.
2. Press ENT to start copying. The system will auto-detect the hard drives. The
following information will be displayed.
Detect Drives
Please wait...
ENT
ESC
3. During the copy process the 1:1 HDD Cruiser will display progress information.
Copy- 36MB/s
235.7GB
0%
1:48
ENT
ESC
The amount of data remaining to be transferred (shown in gigabytes), and time
will be displayed as the percentage of completion increases.
Note: The copying speed, capacity and duration may vary from one
source hard drive to another.
12
Using the 1:1 HDD Cruiser
4. Once duplication is complete, a job status screen will be displayed.
1. Copy HDD
OK:1
ENT
ESC
Fail: 0
13
Using the 1:1 HDD Cruiser
Main Menu
Compare HDD
The “Compare HDD” function performs a comparison of data from the source hard
drive to the data on the target hard drives.
1. With the source and target HDDs loaded use the arrow buttons (or) to
select “Compare HDD”. The following screen will be displayed.
2. Compare HDD
ENT
ESC
2. Press ENT to begin the comparison. The system will auto-detect the hard
drives.
Detect Drives
Please wait...
ENT
ESC
During the compare process, the 1:1 HDD Cruiser will display progress
information.
Comp-23MB/s
236.9.9GB
05%
51:12
ENT
ESC
3. When the comparison is completed, a job status screen will be displayed.
Compare
Fail: 0
OK:1
Diff: 0
ENT
ESC
14
Using the 1:1 HDD Cruiser
Main Menu
PreScan Source
The “PreScan Source” scans the source hard drive to determine if it can be read
correctly.
1. With the source HDD loaded, use the arrow buttons (or) to select “PreScan
Source”. The following screen will be displayed.
3. PreScan Source
ENT
ESC
2. Press ENT to begin the scan. The system will auto-detect the hard drives.
Detect Drives
Please wait...
ENT
ESC
During the PreScan process, the 1:1 HDD Cruiser will display progress
information.
Scan-52MB/s
236.4GB
0%
ENT
ESC
1:15:04
3. When the PreScan is complete, a job status screen will be displayed.
PreScan OK!
ENT
ESC
15
Using the 1:1 HDD Cruiser
Main Menu
ReScan Bus
The “ReScan Bus” function causes the 1:1 HDD Cruiser to redetect connected hard
drives. This can be used when you change drives without restarting the system.
1. Use the arrow buttons (or) to select “ReScan BUS”. The following screen
will be displayed.
4. ReScan BUS
ENT
ESC
2. Press ENT to select. The system will prompt you to confirm that you wish to
proceed.
ReScan BUS Now?
Yes
ENT
ESC
3. Press ENT to begin the rescan, during which the following screen will be
displayed.
Detect Drives
Please wait...
ENT
ESC
Note: The order of scanning is CH:0 ~ CH:4.
4. When the rescan is complete, the following screen will be displayed.
Bus re-scan OK!
Found 2 Devices
ENT
ESC
16
Using the 1:1 HDD Cruiser
Main Menu
Source HDD Size
The “Source size” function is used to display the capacity of the source hard drive.
1. With the source HDD loaded, use the arrow buttons (or) to select “Source
size”. The following screen will be displayed.
5. Source size
ENT
ESC
2. Press ENT to display the capacity of the source hard drive.
Total: 232.5GB
ENT
ESC
17
Using the 1:1 HDD Cruiser
Main Menu
Secure Erase
The “Secure Erase” function will sanitize (wipe clean of all data) the hard disk
drives connected to the 1:1 HDD Copy Cruiser using algorithms programmed by
the hard drive manufacturer. Since this function is native to the hard drive, it is very
fast and reliable. Almost all modern SATA hard drives support this feature. In the
rare case that Secure Erase is not supported, please use the “Overwrite” function to
sanitize your hard drives.
1. Load the source HDD and the target HDDs into the 1:1 HDD Cruiser. The
system will auto-detect the hard drives. Using the arrow buttons (or)
select “Secure Erase”. The following screen will be displayed.
6. Secure Erase
ENT
ESC
2. Press ENT to select. The following confirmation screen will be displayed.
Wipe all Data.
Continue?No
ENT
ESC
3. To perform a “Secure Erase”, select “Yes” and a progress screen showing
elapsed time will be be displayed.
In Progress
Elapsed
ENT
ESC
0:01:15
4. When the process is finished, the following screen will be shown.
OK: 2
Elapsed
Fail: 0
0:56:14
ENT
ESC
18
5. You can now scroll up and down for the individual status of each drive.
1 HDD
Wipe successful
CH:0
ENT
ESC
19
Using the 1:1 HDD Cruiser
Main Menu
Overwrite
The “Overwrite” function will sanitize (wipe clean of all data) the hard disk drives
connected to the 1:1 HDD Copy Cruiser.
1. Load the source HDD and the target HDDs into the 1:1 HDD Cruiser. The
system will auto-detect the hard drives. Using the arrow buttons (or)
select “Overwrite”. The following screen will be displayed.
7. Overwrite
ENT
ESC
Note: Overwriting the entire capacity of all connected hard drives can
take an extended period of time.
2. Press ENT to select. The following information will be displayed.
7-01. Overwrite
One pass
ENT
ESC
3. Use the arrow buttons to scroll between the types of overwrite: One Pass, 3
Pass, and 7 Pass.
a. To perform a “One Pass Overwrite”, select “One Pass” and press ENT.
Overwrite
One Pass
ENT
ESC
The time elapsed for the Overwrite process will be displayed.
In Process
Elapsed
ENT
ESC
13:30
20
Using the 1:1 HDD Cruiser
b. To perform a “Three Pass Overwrite”, scroll to “3 Pass” and press ENT.
This method will write one pass of 1’s, one pass of zeros, and one pass of
randomly generated data.
Overwrite
3 Pass
ENT
ESC
The next screen allows you to choose whether you wish to verify the
random overwrite.
Overwrite
Verify
ENT
ESC
Off
Use the arrow buttons to toggle between “On” and “Off”. Press ENT to
select.
c. To perform a “Seven Pass Overwrite”, scroll to “7 Pass” and press ENT.
The following screen will be displayed.
Overwrite
7 Pass
ENT
ESC
5220.22-M
This method will write over the entire capacity of the hard drives connected
to the 1:1 HDD Copy Cruiser seven different times.
DoD 5220.22M is the Department of Defense document that discusses both
Three and Seven Pass Overwrite data wiping.
21
Using the 1:1 HDD Cruiser
Main Menu
Setup
The “Setup” menu contains configuration options for the 1:1 HDD Copy Cruiser. It
is suggested to use the factory defaults for optimum performance.
1. Use the arrow buttons (or) to select “Setup”. Press ENT to select. The
following screen will be displayed.
8. Setup
ENT
ESC
Note: After changing any of the configuration options, you must press
ENT to accept the change. Once all changes are complete, press ESC
to exit the Setup menu. The following screen will be displayed.
Saving config...
Please Wait...
ENT
ESC
2. When the configuration changes have been saved, the following screen will be
shown.
8. Setup
ENT
ESC
22
Using the 1:1 HDD Cruiser
Setup Menu
8-01 Language
This option allows you to select the language that is used for the display.
1. Use the arrow buttons (or) select “Setup”. The following screen will
be displayed.
8. Setup
ENT
ESC
2.
Use the arrow buttons () to scroll to “Language”. The following
screen will be displayed.
8-01. Setup
Language
ENT
ESC
3. Press ENT to display the current language selection (the default language
is English).
Language
English
ENT
ESC
4. Use the arrow buttons () to toggle through the available options. Once
you change a configuration option, remember to press ENT to save it.
23
Using the 1:1 HDD Cruiser
Setup Menu
8-02 Copy Size
This function is used to specify the amount of source disk data to copy to the
target drives.
1. Use the arrow buttons (or) select “Setup”, then press ENT. The
following screen will be displayed.
8. Setup
ENT
ESC
2.
Use the arrow buttons () to scroll to “Copy Size”. The following
screen will be displayed.
8-02. Setup
Copy Size
ENT
ESC
3. Press ENT to display the current configuration setting.
8. Setup
ALL
ENT
ESC
4. Use the arrow buttons () to toggle through the available copy sizes
(1% - 100%). Once you change a setting, remember to press ENT to save
it.
Copy Size
1% - 100% (MB)age
ENT
ESC
24
Using the 1:1 HDD Cruiser
Setup Menu
8-03 Startup Menu
This option lets you select any of the functions (except “Setup”) as the initial
function that appears when the 1:1 HDD Cruiser is powered on.
1. Use the arrow buttons (or) select “Setup”. The following screen will
be displayed.
8. Setup
ENT
ESC
2.
Use the arrow buttons () to toggle between the subfunctions. Press
ENT to select “Startup Menu”. The following screen will be displayed.
8-03. Setup
Startup Menu
ENT
ESC
3. Press ENT to display the current configuration setting. The default setting
is “1. Copy HDD”.
Startup Menu
1. Copy HDD
ENT
ESC
4. Use the arrow buttons () to toggle through the available options. Once
you change a setting, remember to press ENT to save it.
25
Using the 1:1 HDD Cruiser
Setup Menu
8-04 Auto Compare
This option allows you to choose whether or not to automatically compare the
source and target hard drives after every copy operation.
1. Use the arrow buttons (or) select “Setup”. The following screen will
be displayed.
8. Setup
ENT
ESC
2.
Use the arrow buttons () to scroll to “Auto Compare”. The following
screen will be displayed.
8-04. Setup
Auto Compare
ENT
ESC
3. Press ENT to display he current configuration setting. The default setting
is “Off”.
Auto Compare
Off
ENT
ESC
4. Use the arrow buttons () to modify the setting. After you change a
setting, remember to press ENT to save it.
26
Using the 1:1 HDD Cruiser
Setup Menu
8-05 Copy with Size
This option allows you to choose whether or not to automatically rescan for
connected drives immediately before a copy operation.
1. Use the arrow buttons (or) select “Setup”. The following screen will
be displayed.
8. Setup
ENT
ESC
2.
Use the arrow buttons () to scroll to “Copy with Size”. The following
screen will be displayed.
8-05. Setup
Copy with Size
ENT
ESC
3. Press ENT to display he current configuration setting. The default setting
is “Off”.
8. Setup
Off
ENT
ESC
4. Use the arrow buttons () to modify the setting. After you change a
setting, remember to press ENT to save it.
27
Using the 1:1 HDD Cruiser
Setup Menu
8-06 Button Sound
This option allows you to enable or disable the beeping sound heard when you
press a button.
1. Use the arrow buttons (or) select “Setup”. The following screen will
be displayed.
8. Setup
ENT
ESC
2.
Use the arrow buttons () to scroll to “Button Sound”. The following
screen will be displayed.
8-06. Setup
Button Sound
ENT
ESC
3. Press ENT to display the current configuration setting. The default is “On”.
Button Sound
On
ENT
ESC
4. Use the arrow buttons () to toggle through the available options. Once
you change a default, remember to press ENT to save it.
28
Using the 1:1 HDD Cruiser
Setup Menu
8-07 Device Info
This option displays information about any hard drives connected to the 1:1
HDD Cruiser.
1. Use the arrow buttons (or) to scroll to “Setup”. The following screen
will be displayed.
8. Setup
ENT
ESC
2.
Use the arrow buttons () to scroll to “Device Info”. The following
screen will be displayed.
8-07. Setup
Device Info
ENT
ESC
3. Press ENT to display information about the first device.
0 Source
Hitachi
CH: 0
149.1GB
ENT
ESC
4. Use the arrow buttons (or) to show information about any additional
hard drive that is connected. The following screen will be displayed.
1 Target
Hitachi
CH: 1
149.1GB
ENT
ESC
29
Using the 1:1 HDD Cruiser
Setup Menu
8-08 System Info
This function displays information about the 1:1 HDD Cruiser, including the
current firmware version.
1. Use the arrow buttons (or) to select “Setup”. The following screen
will be displayed.
8. Setup
ENT
ESC
2. After selecting “Setup” use the arrow keys () to toggle between
the subfunctions. Press ENT to select. “System Info”. The following
information will be displayed.
8-08. Setup
System Info
ENT
ESC
3. Press ENT to display system information.
2055PF
ver:A.14H
ENT
ESC
30
Using the 1:1 HDD Copy Cruiser
Setup Menu
8-09 Fast Copy
The “Fast Copy” option allows you to choose whether to copy the entire source
hard disk, or only the used space.
1. Press the arrow buttons () to scroll to “Fast Copy”. The following
screen will be displayed.
8-09. Fast Copy
ENT
ESC
2. Press ENT to display the current configuration setting. The default is “On”
(only used space will be copied).
Fast Copy
On
ENT
ESC
3. Use the arrow buttons () to toggle between “On” and “Off”. Once you
change a default, remember to press ENT to save it.
31
Using the 1:1 HDD Cruiser
Main Menu
USB Mode
This option connects the HDDs in the drive bays to a PC via the USB port on
the back of the 1:1 HDD Cruiser.
1. Use the arrow buttons (or) to select “USB Mode”. The following
screen will be displayed.
9. USB Mode
ENT
ESC
2. Press ENT and the following screen will be displayed.
Switch USB Mode?
NO
ENT
ESC
3. Use the down arrow key () to select “YES” and then press ENT again to
switch to USB Mode. The following screen will be displayed.
USB L. H Mode
D1: - - - D2: - - -
ENT
ESC
4. Press ENT to switch to stand-alone mode. The following screen will be
displayed.
Copy Mode
ENT
ESC
32
Using the 1:1 HDD Cruiser
Main Menu
USB Mode - continued
5. Press ENT and the following screen will be displayed. Use the down
arrow key () to select “YES” to return to stand-alone mode. The
controller will prompt you to restart the device.
Back to SA Mode?
NO
ENT
ESC
Please Wait ...
ENT
ESC
33
Using the 1:1 HDD Cruiser
Advanced Setup Menu
The “Adv Setup” menu contains additional configuration options for the 1:1 HDD
Cruiser.
1. Press and hold the ESC button for 3 seconds to enter Adv Setup. The following
screen will be displayed.
10. Adv Setup
ENT
ESC
Note: After changing any of the configuration options, you must press
ENT to accept the change. Once all changes are complete, press ESC
to exit the Adv Setup menu. The following screen will be displayed.
Saving Config...
Please Wait...
ENT
ESC
2. When the configuration changes have been saved, the following screen will be
shown.
10. Adv Setup
ENT
ESC
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Using the 1:1 HDD Cruiser
Advanced Setup Menu
10-01 Detect HDD Delay
This function is used to set the time interval between the system’s re-scans of all
connected HDD devices.
1. Press and hold ESC for about 3 seconds to access the “Adv Setup” menu.
The following screen will be displayed.
10. Adv Setup
ENT
ESC
2. Use the arrow buttons (or) to scroll to “Detect HDD Delay”. The
following screen will be displayed.
10-01. Adv Setup
Detect HDD Delay
ENT
ESC
3. Press ENT to display the current configuration setting. Use the arrow
buttons (or) to choose different time settings (1-60 seconds).
Detect HDD Delay
1Sec
ENT
ESC
35
Using the 1:1 HDD Cruiser
Advanced Setup Menu
10-02 Read Error Skip
This function can be enabled to ignore any error that occurs during copying. By
default, the 1:1 HDD Cruiser will halt the copy operation when it encounters
an unreadable area of the source hard disk and display an error. Enabling this
option will ignore any bad sectors on the source hard drive by skipping over
them.
Warning: Setting this function to “On” may result in corrupt data on
copied hard drives.
1. Press and hold ESC for about 3 seconds to access the “Adv Setup” menu.
The following screen will be displayed.
10. Adv Setup
ENT
ESC
2. Use the arrow buttons (or) to scroll to “Read Error Skip”. The
following screen will be displayed.
10-02. Adv Setup
Read Error Skip
ENT
ESC
3. Press ENT to display the current configuration setting. The default setting
is “Off”.
Read Error Skip
Off
ENT
ESC
4. Press the arrow buttons (or) to toggle the option “On” or “Off”. After
changing a setting, remember to press ENT to save it.
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Using the 1:1 HDD Copy Cruiser
Advanced Setup Menu
10-03 Update Firmware
This function is used to update the 1:1 HDD Copy Cruiser firmware to a later
version.
Note: Firmware updates are available from Aleratec technical support.
1.a CD method
Open the case of the 1:1 HDD Copy Cruiser. Disconnect the SATA cable
from the blue connector on the controller board. Connect a SATA DVD/
CD drive (not included) to the blue connector. Place the firmware CD in the
DVD/CD drive.
1.b Hard Drive method
Format a hard drive and create a single partition to the smallest capacity
allowable. Copy the firmware file into the root directory of this partition.
2. Power on the 1:1 HDD Copy Cruiser. Once the system has completed its
startup process, press and hold the ESC button for about 3 seconds to access
“Adv Setup”. The following screen will be displayed.
10. Adv Setup
ENT
ESC
3. Use the arrow buttons () to select “Update Firmware”, and then press
ENT. The system will begin scanning for a new firmware version. If found,
screens similar to the following will be displayed.
Searching F/W...
Please Wait...
Update F/W
To *.** Yes
1.04N
4. Press ENT to begin the firmware update. If the upgrade is successful, the
system will restart automatically.
37
Using the 1:1 HDD Cruiser
Advanced Setup Menu
10-04 Compare Firmware
This function is used to compare the firmware version currently installed with
one on a DVD/CD disc.
Note: Use “Compare Firmware” after updating the firmware from
e-mail or from the Aleratec web site. This function is used after
performing a firmware update on the 1:1 HDD Cruiser.
1. Press and hold ESC for about three seconds to access the “Adv Setup”
menu. The following screen will be displayed.
10. Adv Setup
ENT
ESC
2. Use the scroll button (or) select “Compare Firmware”. The following
screen will be displayed.
10-04. Adv Setup
Compare Firmware
ENT
ESC
3. Press ENT to begin comparison. The following screen will be displayed.
Searching F/W...
Please Wait...
Last update F/W
OK!
Note: The message “Last update F/W” indicates that the installed
firmware revision matches that on the DVD/CD disc.
38
Using the 1:1 HDD Cruiser
Advanced Setup Menu
10-05 Quick Erase HDD
This function is used to erase the data of a hard drive quickly.
Warning: Backup any important data before using this function.
1. Press and hold ESC for about three seconds to access the “Adv Setup”
menu. The following screen will be displayed.
10. Adv Setup
ENT
ESC
2. Use the arrow buttons (or) to select “Quick Erase HDD”. The
following screen will be displayed.
10-05. Adv Setup
Quick Erase HDD
ENT
ESC
3. Press ENT, and then use the arrow keys () to select a hard drive to
erase. An example is shown below.
1 Target
HDS721616PLA380
CH:1
ENT
ESC
4. Press ENT, and you will be prompted whether you wish to proceed. Use
the arrow keys () to select “Yes” or “No”. The following screen will
be displayed.
All data will be
lost, erase? No
ENT
ESC
5. Press ENT and the Quick Erase will begin. Once complete the following
information will be displayed.
Erasing Target
Please Wait...
The Selected HDD
Erase Finished
39
Using the 1:1 HDD Cruiser
Advanced Setup Menu
10-06 H/W Diagnostic
This function is used to test various components of the 1:1 HDD Cruiser.
1. Press and hold ESC for about three seconds to access the “Adv Setup”
menu. The following screen will be displayed.
10. Adv Setup
ENT
ESC
2. Use the arrow buttons (or) to select “H/W Diagnostic”. The following
screen will be displayed.
10-06. Adv Setup
H/W Diagnostic
ENT
ESC
3. Press ENT to begin the diagnostic tests. The following tests will be
performed: Button Test, Self-Test of SDRAM, Hardware Connection Test,
and Flash Test. Follow the on screen prompts to complete each test. All
test results will be shown in the display panel.
LCD Test Start
Button Test →
SDRAM Test:
8192Kbytes OK
Test IDE 0/1
OK
Flash Test: OK
Test finished
4. When all tests are complete the following information will be displayed.
Test Finished
ENT
ESC
40
Using the 1:1 HDD Cruiser
Advanced Setup Menu
10-07 Load Default
This function is used to restore all factory settings of the 1:1 HDD Cruiser back
to their original defaults.
1. Press and hold ESC for about three seconds to access the “Adv Setup”
menu. The following screen will be displayed.
10. Adv Setup
ENT
ESC
2. Use the arrow buttons (or) to select “Load Default”. The following
screen will be displayed.
10-07. Adv Setup
Load Default
ENT
ESC
3. Press ENT to proceed to the following screen:
Load Default
Config? Yes
ENT
ESC
Press ENT to confirm loading defaults, or press ESC to cancel.
4. When all settings are restored to their original defaults the following
information will be displayed.
Load Default
OK
ENT
ESC
41
Using the 1:1 HDD Cruiser
Advanced Setup Menu
10-08 Link Option (for USB mode)
This function is used to decided if “9.USB Mode” will be displayed in the
display panel.
1. Press and hold ESC for about three seconds to access the “Adv Setup”
menu. The following screen will be displayed.
10. Adv Setup
ENT
ESC
2. Use the arrow buttons (or) to select “Link Option”. The following
screen will be displayed.
10-08. Adv Setup
Link Option
ENT
ESC
3. Press ENT to display the available options. The default is “Menu ON” and
“9.USB Mode” will appear in the main menu.
Link Option
Menu ON
ENT
ESC
If set to “OFF” using the arrow buttons (or) “9.USB Mode” will not
appear in the main menu.
42
Using the 1:1 HDD Cruiser
Advanced Setup Menu
10-09 USB Auto-Link
This function sets the 1:1 HDD Cruiser to immediately enter USB mode on
startup. This allows direct control of the unit from a PC.
1. Press and hold ESC for about three seconds to access the “Adv Setup”
menu. The following screen will be displayed.
10. Adv Setup
ENT
ESC
2. Use the arrow buttons (or) to select “USB Auto-Link”. The following
screen will be displayed.
10-09. Adv Setup
USB Auto-Link
ENT
ESC
3. Press ENT to display the available options. The default is “OFF”.
USB Auto-Link
OFF
ENT
ESC
4. Use the arrow buttons () to toggle the option “ON” or “OFF”. If set to
“ON” the unit will immediately enter USB mode on startup.
USB L.H Mode
D1:HDD D2:HDD
ENT
ESC
43
Using the 1:1 HDD Cruiser
Advanced Setup Menu
10-10 Copy HPA
If the source hard disk contains a Host Protected Area (HPA), this option allows
you to choose whether or not to copy data within the HPA.
1. Press and hold ESC for about three seconds to access the “Adv Setup”
menu. The following screen will be displayed.
10. Adv Setup
ENT
ESC
2. Use the arrow buttons (or) to select “Copy HPA”. The following
information will be displayed.
10-10. Adv Setup
Copy HPA
ENT
ESC
3. Press ENT to display the current configuration setting. A screen similar to
the following will be displayed.
Copy HPA
Off
ENT
ESC
4. Use the arrow buttons () to toggle the option “On” or “Off”. After
changing a setting, remember to press ENT to save it.
Note: The HPA is a hidden data region defined in ATA/ATAPI-4. This
area is not usually accessible to the operating system or software
applications. The 1:1 HDD Cruiser supports the copying of data
from this hidden area.
44
Specifications
Power Requirements
115 - 230 VAC Switchable
Dimensions
(depth x width x height)
D: 285.8mm W: 187.3mm H: 171.5mm
(7.38” x 6.75” x 11.25”)
Weight
3.36 Kilograms (7.4 Lbs.)
Note: Specifications subject to change without notice.
Troubleshooting
If your 1:1 HDD Cruiser is not performing as expected, refer to the symptoms
below, and follow the suggested corrective action.
Symptoms
Corrective Actions
LCD Display
If the LCD display does not display any message and the
backlight is not lit after powering on the 1:1 HDD Cruiser,
check that the power cable is properly connected and that
the ON/OFF switch is turned on.
Error Messages
While the system is performing an operation and the
operation is manually terminated, an error message will
be shown in the LCD display. This may lead to an failed
operation and could cause the 1:1 HDD Cruiser to stop
responding. If this happens, power the unit off, wait about
ten (10) seconds, and then reapply power.
Hard Disk
If the 1:1 HDD Cruiser does not detect one of the hard
disk drives, verify that the drive is properly seated in the
drive bay.
Keypad Buttons
If pressing the keys on the front panel produces no
response from the system, the 1:1 HDD Cruiser may still
be busy with the previous operation. If the system idle,
power the unit off, wait about ten (10) seconds, and then
reapply power.
Firmware Update
Startup/Shutdown
The device can be updated to new versions of firmware
via a DVD/CD drive. If unable to update the firmware,
check that the firmware was downloaded correctly. A
failed firmware upgrade may cause the 1:1 HDD Cruiser
to become inoperable. If the system is working normally,
do not attempt this operation. If the system is already
experiencing problems, please contact Aleratec for repairs.
Do not power off the system while it is performing an
operation. After a normal shutdown, wait about ten (10)
seconds before reapplying power.
45
Technical Support
After reading this User Guide, if you need additional assistance with this product,
please contact Aleratec Technical Support. Our technical staff will be happy to assist
you, but they may need your help to better assist you.
Contacting support without all the necessary information can be both time
consuming and frustrating. Therefore, please try to have the following information
ready before calling:
1. Part Number - the part number is located on the bottom of the 1:1 HDD
Cruiser.
2. Serial Number - the serial number is located on the back of the 1:1 HDD
Cruiser.
3. Troubles/symptoms - please provide enough information about the issue so our
technical staff can accurately diagnose it.
Technical Support Addresses and Phone Numbers
X
X
By e-mail: [email protected]
By Telephone: 1-818-678-0484
Technical Support Group can be reached 8:00 AM to 5:00 PM, Pacific Time,
Monday through Friday, excluding U.S. holidays.
Please try to call from a phone near your Aleratec product.
X
Access is available 24 hours a day, 365 days a year, via:
The World Wide Web at: www.aleratec.com
FAX at: 1-818-678-0483
46
Service and Support
Aleratec, Inc., Limited Warranty
This Limited Warranty covers defects encountered in the course of normal
use of this product and does not apply to damage from improper use, abuse,
accidents, unauthorized service, or inadequate packaging when shipping the
product to Aleratec, Inc.
Aleratec, Inc. provides the following limited warranty for this product only if
the product was originally purchased for use, not re-sale, from Aleratec, Inc.,
an Aleratec, Inc. authorized dealer or distributor, or any other Aleratec, Inc.
approved reseller for this product. This product is warranted to be free from
defects in workmanship and material for a period of one year from the date of
your original purchase.
If the product fails during normal and proper use within the warranty period,
Aleratec, Inc. will, at its option, repair or replace the product at no cost (except
shipping and insurance). This limited warranty does not include service to
repair damage from improper installation, accident, disaster, misuse, abuse, or
modifications to the subsystem, or by any other causes unrelated to defective
materials or workmanship.
47
Service and Support
Please Note:
This Warranty is valid only within the United States and Puerto Rico, and applies
only to products that are new and unopened on the date of purchase. For areas
outside the United States and Puerto Rico, contact the authorized dealer from
whom you purchased this product to determine which warranty, if any, applies.
THIS LIMITED WARRANTY CONSTITUTES YOUR SOLE AND
EXCLUSIVE REMEDY, AND THE SOLE AND EXCLUSIVE LIABILITY
OF ALERATEC, INC., AND IS IN LIEU OF ALL OTHER WARRANTIES,
EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO ANY
IMPLIED WARRANTY OF MERCHANTABILITY OF ITEMS FOR A
PARTICULAR PURPOSE.
Your sole remedy shall be repair or replacement, with new or refurbished
components, as provided in this Limited Warranty. Aleratec, Inc. shall not
be liable for any direct, indirect, special incidental products or consequential
damages, including, but not limited to, any loss of data or loss of profits or
business, regardless of the form of action or theory of liability resulting from any
defect in, or use of, this product (even if Aleratec, Inc. has been advised of the
possibility of such damages).
In any event, the liability of Aleratec, Inc. under this Limited Warranty, for
damages to you or any third party, regardless of the form of action or theory of
liability, shall not exceed the purchase price you paid for this product.
Some states do not allow limitations of the disclaimer of implied warranties,
the period an implied warranty lasts, or the exclusion or limitation of incidental
or consequential damages, so the exclusions and limitations stipulated in this
Limited Warranty may not apply to you. This Limited Warranty gives you specific
legal rights, and you may have other rights which vary from state to state.
48
Service and Support
To Obtain Warranty Service:
You must ship your subsystem to the authorized dealer where your subsystem
was purchased within the one year warranty period and no later than thirty
days after discovery of claimed defect, whichever occurs first. In either case,
you must provide proof of original purchase before any warranty service can
be performed. Products and parts provided as a result of warranty service may
be other than new but will be in good working order and become your property
at the time of exchange. At the same time, the exchanged products or parts
become the property of Aleratec, Inc.
When shipping the subsystem for service, you agree to insure the Duplicator,
to prepay shipping charges, and to use the original shipping container or
equivalent. Any service outside the scope of this limited warranty shall be at
Aleratec, Inc.’s or its Authorized Service Provider’s rates and terms then in
effect.
This warranty gives you specific legal rights; you may also have other rights
which vary from state to state.
49
Technical Support FAX Back Form
Aleratec, Inc.
Technical Support Fax Back Form
Please record the following information to help expedite any warranty claim:
Model No.: _________________ Serial No.: _______________________________
Date Purchased: ______________________________________________________
Place of Purchase:_____________________________________________________
Firmware Version:____________ SATA HDD Brand and Model: _______________
To: Technical Support Group FAX: 1-818-678-0483
FROM: ________________________ FAX: _______________________________
E-MAIL ____________________________
RE: ___________________________ TEL: _______________________________
DATE: __________________ # OF PAGES: _______________________________
I am experiencing the following issues with my 1:1 HDD Cruiser:
____________________________________________________________________
____________________________________________________________________
____________________________________________________________________
____________________________________________________________________
____________________________________________________________________
By answering these questions, your problem will be solved more rapidly. Make copies
50
Notes:
Document Number: 9399058_ENG_Rev. I
Copyright © 2010
Specifications subject to change without notice.
Aleratec, Inc.
9851 Owensmouth Avenue
Chatsworth, CA 91311 U.S.A.
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